First Alert Add-A-Wire Accessory For Onelink Thermostat User's Manual
Contents
1. Step 7 Check Dio Switch 1 Ensure which switch is correct for your system Dip switches are located on the back of the thermostat GAS EL ma HP O Z3 B GAS ELEC GAS EL HP GAS EL HP This dip switch configures the thermostat to control EN 17 Cr a conventional gas electric system or a heat pump If S OR S EN m your system is anything other than a heat pump leave this switch set for GAS EL For Heat Pump Only When the GAS EL HP dip switch is configured for HP this dip switch O or B must be set to control O ZEE B O Ze pg the appropriate reversing valve If O is chosen the m OR EM WT1 O B terminal will energize in cooling If B is chosen the W1 O B terminal will energize in heating 1 When GAS EL or HP is set for GAS EL This switch GAS or ELEC controls how the Zo OR i thermostat will control the Fan G terminal when sea di S heating When GAS is chosen the thermostat will not GAS ELEC GAS ELEC energize the Fan G terminal the HVAC will take over the fan control When ELEC is chosen the thermostat will energize the fan in heating 2 When GAS EL or HP is set for HP This switch GAS or ELEC defines the Aux Heat type When GAS is chosen the auxiliary heat will not be allowed to run during heat pump operation When using a Dual Fuel system set this switch for GAS When ELEC is chosen up to two stages of auxiliary strip heat will be allowed to run Step 8 Attach Thermostat Di2. Humidifier or dehumidifier HUM DEHUMM Dual fuel systems heat pump with furnace e Whole home humidifiers and dehumidifiers Before you begin installation determine what your existing wiring and equipment situation is If you are unsure of what type of system you have you may need to seek professional support Contents 0 V Onelink em g Thermostat Thermostat Drywall Anchors Installation Jumper Display Base and Screws Manual Wire J f Necessary Tools a EN Level Pliers oC oa C pr SS pe Hammer or Drill WiFi Password Screw Driver Pencil 3 16 or 7 32 drill bits Removal Instructions Your First Alert Onelink Wi Fi Thermostat is designed to work p gt with most 5 wire and 4 wire systems 7 wires required for most multistage systems systems with cooling and all electric heating systems that include humidification dehumidification equipment Look for the following icons for special instructions that apply specifically to either a 5 wire or 4 wire system Visit www firstalert com thermostats for installation and support videos 5 Wire System Fan Control 4 Wire System Fan Control Automatic and Independent Automatic Only WIRE Step 1 Power Off Current System D Goto your home s circuit breaker panel and switch the furnace and air conditioner breakers off 2 Io confirm po
3. compressor timer lockout may prevent the air conditioner from turning on for a period of time Solution Adjust the Compressor Min Off Time to None The display is blank Lack of proper power Make sure the power is on to the furnace and that you have a 24vac between R amp C The air conditioning does not attempt to turn on The cooling setpoint is set too high Lower the cooling setpoint or lower the cooling setpoint limit The heating does not attempt to turn on The heating setpoint is set too low Raise the heating setpoint or raise the heating setpoint limit When using a residential heat pump the heat comes on instead of the air conditioning The thermostat reversing valve dip switch is set incorrectly Set the reversing valve dip switch to O When calling for air conditioning both the heat and cool come on The thermostat equipment dip switch is configured for HP and the HVAC unit is a gas electric Set the equipment dip switch for gas First Alert Onelink Limited Warranty NOTE For all limitations and warning please download the full users manual at www firstalert com thermostats PRODUCT LIMITED WARRANTY BRK Brands Inc BRK the maker of Onelink and First Alert brand products warrants that for a period of one year from the date of purchase the Warranty Period this product will be free from defects in material and
4. must not be co located or operating in conjunction with any other antenna or transmitter MO8 0517 002 5 15 Printed in China
5. product should be returned for Warranty Service please mail the product to BRK Brands Inc 3901 Liberty Street Road Aurora IL 60504 8122 12 2015 BRK Brands Inc All rights reserved Distributed by BRK Brands Inc Aurora Illinois 60504 Due to continuing product development the product inside the packaging may look slightly different than the one on the package 1 Year Limited Warranty see inside for details First Alert is a trademark of The First Alert Trust BRK Brands Inc is a subsidiary of Jarden Corporation NYSE JAH Wi Fi is a registered trademark of Wi Fi Alliance App Store is a service mark of Apple Inc Google Play is a trademark of Google Inc Add A Wire is a trademark of Venstar Inc All rights reserved FCC COMPLIANCE STATEMENT This equipment has been tested and found to comply with the limits for an intentional radiator pursuant to Part 15 subpart C of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that the interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by tur
6. workmanship BRK at its sole option will repair or replace this product or any component of the product found to be defective during the Warranty Period Replacement or repair will be made with a new or remanufactured product or component If the product is no longer available replacement may be made with a similar product of equal or greater value This is your exclusive warranty This warranty is valid for the original retail purchaser only from the date of initial retail purchase and is not transferable In order to obtain warranty service you must keep the original sales receipt and proof of purchase in the form of the UPC code from the package BRK dealers service centers or retail stores selling BRK products do not have the right to alter modify or any way change the terms and conditions of this warranty WARRANTY EXCLUSIONS Parts and Labor 1 year limited warranted parts do not include bulbs LEDs and batteries This warranty does not apply to bulbs LEDs and batteries supplied with or forming part of the product This warranty is invalidated if non BRK accessories are or have been used in or in connection with the product or in any modification or repair is made to the product This warranty does not apply to defects or damages arising by use of the product in other than normal including normal atmospheric moisture and humidity conditions or by installation or use of the product other than in strict accordance with the instructions contain
7. First Alert Installation Manual Tuesday February 25 9 41 AM le ROOM TEMP Coo To ES y4 3 WARMER mas i LEE H T error yer em n y MF bd tie zo 4 ee oe _ CU EQUIPMENT IDLE AUTO MODE YOUR NAME Model THERM 500 Thank You Congratulations and thank you for purchasing your new First Alert Onelink Wi Fi Thermostat You ve chosen to invest in one of the world s most advanced and convenient thermostats for controlling your home s heating and cooling systems The First Alert Onelink Wi Fi Thermostat is easy to install easy to use and can help save you money on your heating and cooling costs A typical installation takes only 20 50 minutes If you have any problems or questions during installation please visit www firstalert com thermostats or call customer service at 800 325 9005 p Online Videos and Tools Visit www firstalert com thermostats for installation videos product feature demonstrations and full user s manual Coo To a Heat To Q YO T NU Compatibility The First Alert Onelink Wi Fi Thermostat is designed to work with both 4 Wire and 5 Wire 24V systems including gas electric oil forced air variable speed heat pump and radiant It can control e Heating one two and three stages W1 W2 W3 Cooling one and two stages Y1 Y2 e Heat pump with auxiliary and emergency heat CY W1 O B Fan G Power C R e
8. ation to the new base One by one connect each wire by inserting the metal end into the corresponding slot and tightening the screw TIP Use pliers to straighten wire before inserting into new base Be sure am to cut any excess wire where the insulation extends to the terminal block a when the wire is installed properly to the terminal block there should be no copper exposed Old Thermostat For a 5 wire system use the guide below to helo determine how wires may convert from your current system to your new THERM ESOO New Thermostat Connector Function Connector GorF Fan G NC Lor Y Cooling Compressor Y WI or W Heating W1 O B Rh R M Vr A Power R C Common C O B Rev Valve W1 O B W2 2nd Stage Heat W2 Y2 2nd Stage Cooling Y2 W3 5rd Stage Heat W3 OUT Outdoor Sensor Sensor OUT Outdoor Sensor Sensor O B is used in heat pump systems The WI FI thermostat requires a C wire to operate The C or common wire completes the path of 24 VAC power to the thermostat Many older mechanical or battery operated thermostats do not require a C wire and therefore it may not be present or is oresent and was not previously utilized Look for an unused wire that may be pushed into the wall If one is found then this wire can be used as common and connected to the common terminal of the thermostat It will also then need to be connected to the common terminal at the heating cooling
9. ed in the product owner s manual This warranty does EJ not apply to defects in or damages to the product caused by i negligent use of the product ii misuse abuse neglect alteration repair or improper installation of the product iii electrical short circuits or transients iv usage not in accordance with product installation v use of replacement parts not supplied by BRK vi improper product maintenance or vii accident fire flood or other Acts of God This warranty does not cover the performance or functionality of any computer software included in the package with the product BRK makes no warranty that the software provided with the product will function without interruption or otherwise be free of anomalies errors or Bugs This warranty does not cover any costs relating to removal or replacement of any product or software installed on your com its products without incurring any obligations to modify any product which has already been manufactured BRK will make every effort to provide updates and fixes to its software via its website This warranty does not cover any alteration or damage to any other software that may be or may become resident on the users system as a result of installing the software provided This warranty is in lieu of other warranties expressed or implied and BRK neither assumes nor authorizes any person to assume for it any other obligation or liability in connection with the sale or service of pu
10. esignations on your o on the new thermostat refer to sample wiring diagrams in full user s manual at www firstalert com thermostats d thermostat do not match those sticker area installation Instructions Step 4 Remove Current Backplate Unscrew the current backplate and remove it TIP Wrap the wires around a pencil or pen to keep them from falling inside the wall from the wall Be careful not to let the wires fall into the wall CF ar ares Step 5 Mount New Base D Gently separate the display from the base by pulling first from the bottom and then the top until the two pieces unsnap Backplate Faceplate First Alert REMOVE THE THERMOSTAT BACKPLATE Using the Finger Pull Areas pull the front housing away from the backplate PULL OUT WITH THUMBS IN THESE AREAS 2 Position the base against your wall and Z TIP Use a level to ensure determine if wall anchors from current KE thermostat is properly aligned l before marking screw locations thermostat align with screw locations of new base 5 f base does not align with existing anchor B holes mark new screw locations with a pencil ga e Drywall Drill 3 16 hole for the anchor Soon Plaster Drill 7 32 hole for the anchor 4 Pull wires through opening in base and secure to the wall using provided screws Step 6 Connect Wires 1 Match your previous wire configur
11. ning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that of the receiver Consult the dealer or an experienced radio or TV technician for help Notice Only peripherals complying with FCC limits may be attached to this equipment Operation with noncompliant peripherals or peripherals not recommended by First Alert BRK Brands Inc is likely to result in interference to radio and TV reception Changes or modifications to the product not expressly approved by First Alert BRK Brands Inc could void the user s authority to operate the equipment We First Alert BRK Brands Inc declare under our sole responsibility that the device to which this declaration relates Complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC INDOOR Mobile Radio Information To comply with FCC RF exposure limits for general population uncontrolled exposure the antenna s used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and
12. splay 1 Align the pins on the display with the corresponding holes below the wiring connectors and push the top and the bottom of the plastic housing enclosing the display until it clicks into place C q L1 c Display should click into place easily N If you encounter resistance do not S 4 apply excess force take the plate off check that the pins are straight um and ensure there are no wires in the way and retry L1 C Side View Step 9 Switch Breakers Back On Turn your furnace and air conditioner breakers back on at your breaker panel Step 10 Set Uo Thermostat 1 Follow the on screen instructions to join your household Wi Fi network and setup your therrnostat 2 Visit httos onelink skyportcloud com from your personal computer to create an account and access your thermostat remotely for control away from the home 5 Download the First Alert Onelink Thermostat app to your mobile device s Onelink NOTE Your skyport username and login is the same you used to set up the app First Alert Available on the I Available on the App Store Android Market Troubleshooting Use the following troubleshooting guide to diagnose common problems If you are still having problems or are unsure please visit www firstalert com thermostats or call customer service at 800 323 9005 Problem The air conditioning does not attempt to turn on Possible Cause The
13. system All other wires can be configured exactly as shown in the 5 Wire table above If an unused wire cannot be located for C common then the G or F fan wire can be used instead Connect your G or F wire to the common terminal of the thermostat This G or F wire will then also need to be moved to the common terminal at the heating and cooling system A jumper wire needs to be placed from Y terminal to G terminal at the furnace level This system will not work with an electric heat plus A C system All other wires can be configured exactly as shown in the 5 Wire table above Check the video section at www firstalert com thermostats or call customer service at 800 323 9005 Note Not all heating cooling systems label the 24VAC common C Check the full user s manual or contact the manufacturer to find out which terminal is 24 VAC common The optional Add A Wire system shown below can also be utilized 4 Wire System New Thermostat Heating and Cooling G Wire Function Connector System Connector GorF Common C C NOTE Consult full user s manual at www irstalert com thermostats if your wiring configuration is not listed above Optional Add A Wire Available for purchase at www firstalertstore com ee Regain independent fan control with a 4 wire system through the optional purchase of our Add A Wire system Onelink ADD A WIRE Visit www firstalert com thermostats for Add A Wire installation video
14. ter BRK reserves the right to make changes in design or to make additions to or improvements he product In no event shall BRK be liable for any special or consequential damages arising from the use of the product or arising from the malfunctioning or non functioning of the product or for any delay in the performance of this warranty due to any cause beyond its control BRK does not make any claims or warranties of any kind whatsoever regarding the product s potential ability or effectiveness to prevent minimize or in any way affect personal or to the product or to its use for any harm whether physical or mental related thereto Any and all claims or statements whether writt by BRK and do not affect this provision of this warranty BRK s responsibility under this or any other warranty implied or expressed property damage or injury BRK is not responsible for any personal damage loss or theft related en or verbal by salespeople retailers dealers or distributors to the contrary are not authorized is limited to repair replacement or refund as set forth above These remedies are the sole and exclusive remedies for any breach of warranty BRK is not responsible for direct special incidental or consequential damages resulting from any breach of warranty or under any other legal theory including but not limited to loss profits downtime goodwill damage to or replacement of equipment and property and any costs of reco
15. vering reprogramm ing or reproducing any program or data stored in or used with a system containing the product accompanying software BRK does not warrant the software will operate with any other software except that which is indicated BRK cannot be responsible for characteristics of their party hardware or software which may effect the operation of the software included Except to the extent prohibited by applicable law any implied warranty of merchantability or itness for a particular purpose is limited in duration to the duration of the above Warranty Period Some states provinces or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the above limitations or exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights that vary from state to state or province to province or jurisdiction to jurisdiction OBTAINING SERVICE If service is required do not return the product to your place of purchase In order to obtain warranty service contact the Consumer Affairs Division at 1 800 323 9005 7 30 a m 7 00 p m Central Standard Time Monday through Friday and 8 00 a m to 6 00 p m Saturday and Sunday To assist us in serving you please have the model number and date of purchase available when calling After contacting the Consumer Affairs Division and it is determined that the
16. wer is off adjust the temperature on your current thermostat If the system does not respond accordingly power has successfully been shut off WARNING Failure to follow this step can result in personal injury and or death from shock and electrocution Step 2 Remove Faceplate Remove the faceplate of current system Most faceplates snap off or feature small screws that will need to be removed WARNING If you see large thick electric wires wire nuts or if your system is labeled 4 120V or 240V DO NOT PROCEED THIS THERMOSTAT IS NOT COMPATIBLE WITH THESE SYSTEMS Side View Step 3 Label and Disconnect Wires TIP Before disconnecting any wires 1 One by one apply the corresponding sticker below to each wire and disconnect each from your current thermostat 2 Be sure to note placement of jumper cables as you may need them in the new system Wire from the take a photo of your current wire configuration with your mobile device Install on the Wire Color old thermostat Function new thermostat terminal marked connector marked GorF Fan G Ylor Y Cooling Compressor Y WI or W Heating W1 0 B Rh R M Vr A Power R C Common C O B Rev Valve W1 O B W2 2nd Stage Heat W2 Y2 2nd Stage Cooling Y2 W3 5rd Stage Heat W3 OUT Outdoor Sensor SENSOR OUT Outdoor Sensor SENSOR O B is used if your system is a Heat Pump NOTE If the terminal d
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