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First Alert Channel/2 User's Manual

1. First Alert USER S MANUAL Model DVRO405 DVRO410 DC4405 420 DC4205 420 First Alert HDD REC ALM FULL NET INTRODUCTION THANK YOU Welcome Thank you for choosing First Alert for your security needs For more than half a century First Alert has made the home safety and security products that make your job easier Our products are built to the highest standard which has earned us a leadership role in the home safety and security product categories We are committed to serving our customers from the professionals who install our products to the families and businesses who count on them First Alert has been helping families and businesses stay safe for over 50 years By having a First Alert Security System you re taking the first step in protecting your home or business from damage or theft We re watching even when you re not This manual is written for the DVRO405 and security kits which include the DVR0405 It was accurate at the time it was completed However because of our ongoing effort to constantly improve our products additional features and functions may have been added since that time and on screen displays may change We encourage you to visit our website at www brkelectronics com to check for the latest manuals English and Spanish firmware updates downloads other security camera products and announcements You ll find this product line under Home Security gt gt Security Cameras gt gt Wir
2. in an Internet Protocol IP network It allows you to quickly connect to your network and obtain an IP address from the router After the initial setup we recommend that you disable DHCP then select STATIC from the TYPE drop down box and set the IP address between 1 100 For example if your IP address is 192 168 0 107 change the last digits to 90 i e 192 163 0 90 This ensures that port forwarding will not change in the event of power failure or resetting of your network To configure DHCP settings 1 Select DHCP from the TYPE drop down box in the NETWORK SETUP Menu You should see the message Getting IP The router will assign an IP address This is the IP address you will forward port 80 to on the router so you can access the DVR from remote computers See comment above to configure a static IP 2 Click APPLY Click OK in the confirmation window 3 If necessary change the Media and Web Port settings Static IP You will need to setup the network settings on the DVR to match the settings of the router to which your DVR is connected This information can be obtained through your computer Windows 7 Vista or XP all have similar ways to access this data To get the router settings 1 To access the router s settings you will need to enter the Command CMD panel on your computer It must be connected to the same router as your DVR e In Windows 7 or Vista from the START menu type CMD in the field that says Search pro
3. www firstalert com M08 0417 002
4. 2 Configure PTZ Communication Settings 25 Step 3 Configure the Operation and Control of your PTZ Camera s 25 Step 4 Configure the CRUISE SETTING of your PTZ Camera 26 Remote Access 27 Network Setup for Remote Access 27 DHCP Dynamic Host Configuration Protocol 27 Static IP 27 UPnP Universal Plug and Play 28 PPPoE Point to Point Protocol Over Ethernet 28 DDNS Dynamic Domain Name Service 29 Port Forwarding 30 Remote Surveillance 31 Remote Surveillance using Internet Explorer 8 31 Using Remote Surveillance 32 Remote Surveillance Main Screen 33 Live Viewing Tab 34 Playback Tab 35 36 Setup Tab 37 Setting Maintenance and Host Info Tabs 38 Mobile Phone 39 Mobile Setup 39 40 Appendix 41 Hard Drive Removal and Installation 41 Specifications 42 Notes 43 FAQ s Frequently Asked Questions 44 45 Troubleshooting 46 Warranty 47 SAFETY CAUTION STATEMENTS Safety Precautions Do not drop puncture or disassemble the cameras or DVR Do not tug on the power adapter Use the plug to remove it from the wall Do not expose the cameras or DVR to high temperatures For your own safety avoid using the DVR when there is a storm or lightning in your area Use the cameras and DVR with care Avoid pressing hard on the cameras or DVR body Do not use power cable if crushed or damaged FCC Compliance FCC Compliance Class B Digital Device This equipment has been tested and found to comply with the limits for a Class B digital dev
5. Gateway address NOTE Refer to your router s manual or software for login information You can also get the Default Gateway on your PC by selecting Start gt Run Type CMD and press Enter In the Command Prompt window type ipconfig and press Enter 2 View its WAN settings Write down the Primary or Secondary DNS address for use in the next step j E a My Account Peed by Oo Dyn C Dyn DNS on 5 comi Services amp Prichg Suppor Devori your hosts dom opna mih namic OAS Pro aqdi Jew love ame eeu dont cement hasr 3 Dynamit DS G Sorc im your Socom le ect the dull benchic of ynom DNS moudra poetaeun Subsonber dorae and other borers odd Arame SAS Pro ba ecu hopam car A for my h whh S138 momhby subscricdon Horsf nicna anz con Wildcard sefy for Bei Pres uer T gete bee dyn yourdomain com she ioe pampe ht woe Scent seth for sew best dynes yordama oom te oor mith LP addess WebHop Hedmost UAL forverandiney sorei floc Hostname Devoe Type You uart ocecion s 2 siieu is DU TPS Address popora TH valm Sieh Gli TT Meal Rar iWinay EJ These musl ses eee tl thes a et vate Ebe iei add MK ootmeme DynDNS com Setup Screen Connection Type Dos Engine Cabhe Status Hebwork Status D nen Up Ti Active Conmected Estabkehed find 015501 MAC Address 0 1E Sec2e 3 44 Authentication amp Security IP Address Subnet Marske a TEF 168 2 20
6. HD1 amp CIF for recording quality e Network monitoring through internet access e Supports USB or external DVD backup e Hi speed backup upgrade record via USB2 0 e PTZcamera control Connect wireless camera to wired DVR security system Go to www firstalert com howtoconnect INTRODUCTION TABLE OF CONTENTS PAGE DESCRIPTION a ee Introduction ae fee Safety a Product Overview 7 What is in the Box T DVR Controls Front Panel 8 Back Panel 9 Remote Control 10 Mouse Controls 11 Camera Power Connections 12 Connecting Devices 12 Initial Setup System Operation 13 System Start Up 13 Power On Off 13 Main Menu Access Quick Access Menu 14 4 Password Setup and User Permissions 15 Camera Display Setup 16 Language Date and Time 17 Display Video Audio 17 Language Date Time and Daylight Savings Time DST 17 Basic Operation 18 Recording 18 Configure Recording Options 18 Recording Schedule Timer Recording 18 Recording Schedule TIMER RECORD Example 19 Privacy Mask Field 19 Motion Detect Setup 19 Playback 20 Playback and Record Search 20 On Screen Playback Controls 20 File List 21 Backup 21 HDD Management 21 22 INTRODUCTION TABLE OF CONTENTS PAGE DESCRIPTION NUMBER Advanced Operation 22 Alarm 22 23 Alarm Setup 22 23 E mail Setup 23 System Info and System Update 24 System Maintain 24 Upgrade Firmware 24 PTZ Setup and Control 25 26 Step 1 Connect your PTZ Camera to this DVR 25 Step
7. IN DAMAGE TO THE DVR OR ITS COMPONENTS AS WELL AS INJURY OR DEATH The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of un insulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the appliance Hard Drive Connected to Circuit Board Page 41 APPENDIX SPECIFICATIONS Technical Specifications Picture processing and storage CONNECTOR Software upgrade Language GUI Password Video in Video out Video display Video standard Audio input Audio output Basic electricity output Record style Audio compression Picture compression Picture resolution Audio style Video code rate Audio code rate Data storage Alarm input Alarm output PTZ interface Mouse Data Network interface VGA output USB Voltage input Power Consumption Working temperature Video impedance input Video output English Chinese 16 Bit Graphic menu OSD Menu User password Administrator password 4ch composite video input 1 0Vp p impedance 750 BNC 1 VGA 1 BNC CVBS 4 channel 1 4 5 channel PAL 25 f s CCIR 625line 50 scene NTSC 30 f s CCIR 525 line 60 sc
8. Recording Configure Recording Options You have three recording options Continuous Schedule and Motion By default the DVR is set to record continuously Set parameters as follows 1 From the Main Menu click RECORD Under SWITCH use the drop down menus and select ON OFF to enable disable recording from the selected channel Note If SWITCH is set to OFF then Motion Detect Alarm and Manual Record are also disabled for that channel HITI on a px a 2 Under RESOLUTION select CIF HD1 or D1 AgEsoLUTION Di Do m D NOTE NTSC 30fps PAL 25fps Recording capabilities for ATE j E both NTSC amp PAL Channels 1 4 D1 HD1 CIF RAMERATE IRE E PELE E The ratios of D1 HD1 and CIF are as follows 1 D1 4 x CIF 1 HD1 2 x CIF l l 3 BITRATE Kbps See table for details ae GS Bao i 4 FRAMERATE Choose the recording frame rate 1 30 fps frames per second The lower the value the less life like and more jerky the recorded Eoi ah onze ae SCRE movements will be However a lower frame rate uses less HDD space Make your choice depending on the precision with which you want to follow the events being recorded Frame rate of each channel can be adjusted but is limited by the total resources available The total frame rate for all channels Record Menu combined cannot exceed 420 NTSC fps Note Although the chipset is NTSC l l 480 part of the resources are used for other internal functions and cannot be allocated to
9. SETUP The Mask menu will be replaced by the full screen camera view of the desired channel Using the mouse click and drag the cursor over the area you want to conceal A single click will produce a small black square Extend the square by dragging the cursor left right up or down as desired 5 Right click anywhere on the screen to return to the Mask Field menu T 6 Click APPLY Click OK in the REMARK window Click EXIT Motion Detect Setup You can configure motion detection for each channel Camera connected to the DVR To configure motion detection 1 From the Main Menu click ADVANCED Then click MD Motion Detect 2 Under STATUS select ON to enable motion detection for the desired channel 3 Under SENSITIVITY select 1 through 8 The higher the number the more sensitive the motion detection 4 Under MD AREA SETUP click SETUP The red motion grid appears over the selected channel in full screen 5 Click the blocks in the grid to enable disable motion detection Red motion detection enabled Clear motion detection disabled 6 Right click anywhere on the screen to return to the Motion Detection menu 7 Click EMAIL then select ON OFF to turn on e mail notification E mail must be configured See manual for details Click BUZZER to turn audible notification of motion ON OFF Click APPLY Click OK in the confirmation window 0 Click EXIT in all menus until all windows are closed NOTE You can disable the MD buzzer in the A
10. alarm For connecting PTZ cameras Power supply for DC relay the current is 100mA to prevent short circuits 6 bi iy coli from audio capable cameras or self powered 7 For connecting audio signal to amplified speakers 4 RCA jacks 8 For connecting video signal from cameras BNC 9 Power On Off 10 Ground connection PRODUCT OVERVIEW REMOTE CONTROL Remote Control The remote control is the secondary input device for navigating the system s interface In device operation the enter key has the same function as left click of the mouse STANDBY LOGIN LOCK Buttons Window isplay MENU ao N EXIT Navigation OK I mlolo x m ee FS o Playback Controls Number Channel E gt DESCRIPTION Press to turn standby mode ON OFF If Security has been enabled in the setup menu press to open the user password login screen While in menus press buttons 0 9 to enter values dur ing live viewing press to view channels in full screen Press to switch between quad and split screen displays Opens the main menu Press to open the PTZ control window Close menu windows In menus press to confirm selections in PTZ mode press to change the navigation buttons to control the connected PTZ camera not included Press to move cursor up in PTZ mode press to pan camera up Press OK to start motion Press to move cursor down
11. directly when backup is finished ia Warning Do not remove the y USB drive during backup Backup Successful Notice HDD Management Hard Drive and USB Options The HDD button displays essential information about the system s internal hard drive and lets you format the internal HDD and external USB flash drive not included If there is no hard drive in DVR or the DVR cannot read the hard drive or the hard drive is not formatted it will display a red H in the video preview interface To access this menu from the MAIN MENU click HDD The HDD menu displays the following 1 HDD STATUS The system will display OK for normal operation 2 SIZE The size in gigabytes of the internal hard disk drive The size of your system s internal hard drive will vary by model 3 FREE SPACE The space in gigabytes remaining on the system s internal HDD 4 AVAILABLE TIME The recording time in hours remaining on the HDD based on your current record settings 5 OVERWRITE Select ENABLE or DISABLE If Overwrite is enabled the system will record over the oldest video data once the HDD is full If Overwrite is disabled the system will stop recording once the HDD is full and the FULL LED on the front panel of the system will light up HDD Management If you installed a new hard drive you must format the hard lee drive in the DVR before it can be used Clicking on the B HDD Format button will begin the form
12. for several minutes after starting Answer e Check the supply voltage to be sure it is stable Bad track on hard drive or the hard drive is bad Instability of the front end video signal High temperature too much dust bad DVR operating environment Question Why is there no video output on single multi or all channels Answer e Check if the camera adaptor is properly connected Check the cable for connecting video input output in the back panel of DVR Insert the video source directly into the display device and check if they are causing the problem Check the brightness of the picture and bring it back to its original default setting No video input signal or too weak Question Why can t the DVR record after startup and why is there an H showing on the screen Answer e Make sure power adaptor is DC 12V e Make sure hard drive is formatted e Check the power and data connection cables of the hard drive e The hard drive is defective Question What is meaning of the letters R M I and H showing on the screen Answer e R means the channel is recording M means motion detection on the channel Il means alarm on the channel H means either the hard drive is not installed it is bad or full B means Tamper Alarm has been activated Question Why does DVR have problems with real time images such as bad image color or serious brightness distortion Answer e lf PAL an
13. iii electrical short circuits or transients iv usage not in accordance with product installation v use of replacement parts not supplied by BRK vi improper product maintenance or vii accident fire flood or other Acts of God This warranty does not cover the performance or functionality of any computer software included in the package with the product BRK makes no warranty that the software provided with the product will function without interruption or otherwise be free of anomalies errors or Bugs This warranty does not cover any costs relating to removal or replacement of any product or software installed on your computer BRK reserves the right to make changes in design or to make additions to or improvements in its products without incurring any obligations to modify any product which has already been manufactured BRK will make every effort to provide updates and fixes to its software via its website This warranty does not cover any alteration or damage to any other software that may be or may become resident on the users system as a result of installing the software provided This warranty is in lieu of other warranties expressed or implied and BRK neither assumes nor authorizes any person to assume for it any other obligation or liability in connection with the sale or service of the product In no event shall BRK be liable for any special or consequential damages arising from the use of the product or arising from the malfunc
14. is not upside down as the cam era lens can only be positioned one way Longer cable runs may require an upgrade to RG59 Coax cable First Alert kits ship with eco nomical AV cable that is designed to work well up to the length of cable provided usually around 60 feet If longer distances between camera and DVR are required you will need to upgrade to RG59 Coax cable We provide several lengths up to 300 feet In addition if you need to run cable for in wall installations then you may require fire rated cable FT 4 CMR UL approved for in wall installations RCA Audio Out to Powered Speakers Not included VGA to PC Monitor or TV BNC to Security Camera Monitor Not included ellnet PTZ amp Alarm Connections Cameras not included Video to DVR Channels 1 4 AV Cable BNC DC Power 1 per Camera Video to Camera Power to Camera INITIAL SETUP SYSTEM OPERATION System Start Up The default video output for the DVR system is VGA If you connect a BNC CVBS monitor on initial setup you will need to use the mouse Scroll Wheel to switch to the BNC output to be able to use the mouse Roll the mouse Scroll Wheel backward to go to BNC and forward to go to VGA The REMARK screen is shown on startup Switch between VGA to BNC Output To power the system On Off connect the power cable to the DC 12V port on the rear panel Flip the toggle switch on in
15. only one set of PTZ control inputs 485A amp 485B however multiple PTZ cameras can be set up by making parallel connections See diagram for details and see PTZ Camera Setup Info box for additional information PTZ cameras should be connected sequentially and have a E anain terminating resistor The configuration can be straight curved Bl A al A A i or cornered but but no side taps off the chained cameras peso o lt n P NOTE It is recommended for best results to use 1200 I shielded twisted pair cable of a sufficient gauge to meet your application length 18 to 22 gauge is usually sufficient In addition be sure to only install the 1200 terminating resistor that comes with your PTZ camera in the last parallel connected camera Keeping that resistor in all cameras can possibly degrade the signal and can cause unexpected or loss of operation and control Step 2 Configure PTZ Communication Settings To access this menu from the MAIN MENU click ADVANCED then PTZ see PTZ Setup image Use the slider bar on the right of the screen to access all 8 channels available on this DVR The PTZ setting options for each camera can be selected independently and are available next to each camera s channel number 1 Under PROTOCOL select PELCO D or PELCO P for the selected channel 2 Under BAUD RATE select 1200 2400 4800 or 9600 3 Under VERIFY select ODD EVEN MARK SPACE or NONE parity bits Note Mark 1 S
16. recording resources cee AUDIO select ENABLE or DISABLE If audio recording is enabled the system image tow medium High will record audio from connected audio capable cameras not included i T See caution statement on audio recording in Video Audio section oO aF ue ps 5 REC MODE select POWER UP or TIMER RECORD If you select POWER UP ee I E 512 768 1024 the system will record continuously when the system is powered on If you select pr RSS 1024 1280 TIMER RECORD you have to set a recording schedule on the system Setting i TIMER RECORD to No RECORD does not disable the ability to Manual record 6 REC SIZE Record Size select 15MIN 30MIN 45MIN or 6OMIN NOTE Record Size sets the file size for recorded video files on the system Instead of recording data as one large file the system will divide the data into blocks of 15 30 45 or 60 minutes This makes the recorded data easier to search 7 MASK FIELD lets you block a specific portion of a channel you do not want recorded or shown on the display screen This can be useful if you need to conceal a sensitive area being captured by the camera See next section for details 8 Click APPLY Click OK in the REMARK window Click EXIT Recording Schedule TIMER RECORD eI You can program the DVR to record according to a customized recording et schedule The Schedule Grid shows the days of the week and hour blocks 00 23 You can set Alarm Recording Red General Recording G
17. the back of the DVR At startup the system performs a basic system check and runs an initial loading sequence After a few moments the system loads a live display view System Initializing Power Switch Standby Mode The system can also be put into Standby Mode Power will remain to the system but will not be recording To start stop Standby Mode 1 Press and hold the POWER button on the front panel or remote control until the prompt closes The system enters standby mode 2 To exit standby mode press and hold the POWER button on the front panel or remote control until the system beeps The system will begin powering up Standby Mode placate USER NAME ATTENTION By default passwords are disabled on the system You do not ee eaa need to enter a password when accessing any system menus However for PASSWORD security purposes it is highly recommended to enable passwords on the system using the Password Menu See Password section for details on setting up passwords Click APPLY to proceed to the MAIN MENU User Login Menu Page 13 Initial setup system operation The Live View Screen is the home or main viewing screen It shows live video of all Current cameras connected to the DVR You can double click a channel at any time to view it in single channel mode You access all menus from this Live View screen via the Quick Access Menu You will also see the Channel number or name time and day
18. 6 195 113 486 F pa Pde fe F mn i x WAN Settings Example Page 29 REMOTE ACCESS NETWORK SETUP Next configure DDNS settings in the DVR From the Network Setup menu enter Primary or Secondary DNS from the WAN settings of your router in the DNS field 1 Click DDNS SETTINGS 2 Under DDNS select ON 3 Under SERVICE select DYNDNS if you obtained your domain name from DynDNS com 4 Under DOMAIN NAME enter your DDNS domain name you received from the confirmation email For example if your domain name is adam dyndns com you need to enter adam dyndns com in the text field using the Virtual Keyboard 5 Enter your DDNS user name and password in the respective fields 6 Click APPLY Click OK in the confirmation window 7 Click EXIT The system will prompt you that it must restart Click OK DDNS Setup Port Forwarding Port Forwarding allows computers and devices outside of your network to communicate with the DVR You will need to forward ports 80 100 and 9000 from the attached router to the IP address of the DVR Gather the make model and IP address of the router If you changed the default router login then you will need to know the user name and password for that router There are 3 Steps to follow Step 1 How to Determine the IP Address of the DVR NOTE The DVR and PC must be connected to the same router and both must be powered up before proceeding E 1 Select DHCP from the TYPE drop down box in
19. REMOTE ACCESS REMOTE SURVEILLANCE Remote Surveillance Main Screen Upon login the Remote Surveillance main screen appears in your browser wereet ce LL OPUS FP 7 d OI qada 1 a rn E aTa ATP RE ATE 4 ill zee Ll JP 0 00 F iee Ll 10k F i ir a Click LIVE PLAYBACK and SETUP Main display screen for live viewing and playback Time stamp appears on each channel Channel number appears in the top left corner PTZ control for any connected PTZ cameras not included Click the icons to show hide channels take screen captures Functions and record Click the icons to view channels in single channel full screen 7 Display Modes i quad and split screen configurations Select a channel outlined in red and then click the bars to Volume Mute increase decrease volume click the icon to mute unmute volume Note Audio capable cameras not included are required for audio recording on the system Page 33 REMOTE ACCESS REMOTE SURVEILLANCE Live Viewing Tab By default Remote Surveillance opens in Live Viewing mode split screen To use Live Viewing 1 Click LIVE at the top of the main screen 2 Click the display mode icons to view the main screen in single channel quad or split screen configurations You can also double click a channel at any time to view it in single channel 3 Click to show or hide all the channel windows 4 Click to start stop manual r
20. To use the on screen playback controls 1 Click the VCR like controls to play pause RECORD STATE fast forward rewind and li slow down playback 17 18113 2012 2 Drag the slider to adjust l the volume audio capable camera required not included Select the box to mute the audio 3 Click X to quit playback and On screen Playback Controls return to the Search menu 9 Under RECORD STATE the system shows recorded events in a Month Grid and a Time Grid The selected day of the month will be outlined in red Green normal recording Red alarm recording includes both alarm and motion events Click a date in the month grid to view recorded video files for that selected date in the hour grid File List Use the FILE LIST sub menu to see a detailed list of all the recorded video on your system To open the FILE LIST 1 From the RECORD SEARCH Menu click SEARCH to search the system for recorded video 2 Click FILE LIST at the bottom of the menu The FILE LIST menu opens Month Grid Hour Grid Record State To use the File List 1 Under TYPE select NORMAL to view only normal recordings ALARM to view alarm recordings includes alarm and motion detection or ALL to view all video on your system 2 Use the buttons on the side panel to navigate the file list e FIRST Jump to the first page of the list PRE Turn to the previous page NEXT Turn to the next page File List Menu LAST Jump to the last page of the l
21. Windows Vista or Windows 7 to be sure the setting is configured as shown below If not you might receive an error message informing of a codec that is missing or not installed Windows Vista Open the Control Panel Select User Accounts and Family Safety Select Add or Remove User Account Select user account to change Select Turn User Account Control on or off Note Depending on your version of Vista this screen might be accessible on the bottom of the Select User Account to Change screen under Additional things you can do gt Go to main user account page 6 Uncheck the box next to Use User Account Control UAC to help protect your computer 7 You will need to re start your computer for the change to take effect CS W 1 Open the Control Panel 2 Select User Accounts 3 Select Change User Account Control Settings 4 Inthe Choose to be notified about changes to your computer screen move the slider to the lowest setting Never notify REMOTE ACCESS REMOTE SURVEILLANCE Configuring ActiveX Control in Internet Explorer 8 Internat Caton 1 Open Internet Explorer 8 r presi core comenas hepara armen 2 Click on Tools saat eer 3 Select Internet Options in the pull down menu i 4 Click on the Security Tab t je cs 5 Select Trusted Sites ias iaa 6 Click on the Sites button y See ee rey 7 Uncheck the Require server verific
22. XIT to close the menu NOTE The system will restart when you finish system DISPLAY IDEO AUDTO language setup The default is English s 75 TEH bA YETEN LANGUAGE D Basic Setup Menu HA UTC stands for Universal Time Coordinates O F or Greenwich Mean Time GMT k a Eastern 5 Central 6 Mountain 7 Western 8 Alaska Hawaii 9 through 11 System Language Menu Date Time It is highly recommended to immediately set the date and time eri when first setting up your system To set the date and time 7 DATE FORMAT MM DO TTE 1 Click DATE TIME and configure the following options i r e DATE Enter the day month and year SS aA nine acura e DATE FORMAT Select DD MM YYYY MM DD YYYY or YYYY MM DD EAE a e TIME Enter the time e TIME FORMAT Use the drop down menu and select 12HOURS oot on N ost noor S z z or 24HOURS If 12HOURS is selected then set AM or PM STARTTIME ND WIER SUNI q PEES e DST Use the drop down menu to select ON OFF to enable disable ENETIME i LST WEES SUNDAY YOV Daylight Savings Time See below for details on setting DST 2 Click ZONE to enter your time zone from 12 to 12 To find your time zone visit www worldtimezone com or other similar sites See Info box for US codes 3 Click SAVE DATE AND TIME The new date and time are saved Click EXIT system Time Date Setup Daylight Savings Time DST To set daylight savings time 1 Under DST select ON DST options app
23. a cue a LANGUAGE SET E MOBILE SIET tim cet stare ser puarsacx ca caz cu3 coe i START STOP RIT E PTI SET C DISPLAT SET _ wer SET DEVICE ID 000000 000010 ant Aeris eer USER NAME admin ace eee User Permission Screen 2 User Permission Screen 1 PASSWORD EXIT Multi User Login Das After Users are set up Select active user from USER NAME drop down box to log on with previously set up permissions The active user s will be available Next key in the device ID and user password Page 15 User Login Multi Users INITIAL SETUP SYSTEM OPERATION Camera Display Setup Setting Up Cameras for Viewing and Recordin Use the Display Setup menu to customize channel titles show hide the date and time in live viewing and playback and enable disable preview channels To customize Display settings click BASIC from the Main Menu then click DISPLAY Display 1 Configure the following options e NAME Click any of the fields and enter a new title for the selected channel using the Virtual Keyboard mouse only e POSITION Reposition the channel title select TOPLEFT BOTTOMLEFT TOPRIGHT BOTTOMRIGHT or OFF If OFF the title will not be displayed for the selected channel e COLOR Adjust CHROMATICITY LUMINOSITY CONTRAST and SATURATION for the selected channel e LIVE This feature can be very useful if your display monitor is in public view With LIVE in the OFF selection th
24. age E permanenitiy UNPLUG ALL POWER SOURCES INCLUDING CAMERAS FROM THE DVR BEFORE REMOVING COVER FAILURE TO DO SO CAN RESULT IN DAMAGE TO THE DVR OR ITS COMPONENTS AS WELL AS INJURY OR DEATH The lightning flash with arrowhead symbol within an equilateral 7 triangle is intended to alert the user to the presence of un insulated These symbols indicate that it is prohibited to C dispose of these batteries in the household waste Take spent batteries that can no The exclamation point within an equilateral triangle is intended to I b h d to the desi ted alert the user to the presence of important operating and maintenance onger be charged to the aesignate servicing instructions in the literature accompanying the appliance collection points in your community WARNING TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock CAUTION TO PREVENT ELECTRIC SHOCK MATCH WIDE BLADE OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT PRODUCT OVERVIEW PACKAGE CONTENTS 4 Channel Digital DVR with 500GB or 1TB Hard Drive a THESE PREMISES ARE UNDER 24 HOUR VIDEO SURVEILLANCE PROTECTED BT 3 Window Warning Decals Installation Software RJ45 Ethernet Cable Quick Install Guide USB 2 0 Mouse Remote Control Power Supply for BNC Video amp DC Pow
25. all windows are closed gt Video Audio Menu Caution Audio surveillance in some i states is illegal or requires permission from one or all parties to record wE someone s voice Laws are also different from residential vs commercial applications Some federal state and local laws prohibit certain surveillance activities and or the use or distribution of NTSC National Television Standards Committee is the video system or standard used in North America and most of South America In NTSC 30 frames are transmitted each second Each frame is the information obtained from such activities Prior made up of 525 individual scan lines to using this system you should become familiar with PAL Phase Alternating Line is the predominant video system or the pertinent laws to ensure compliance with those standard mostly used overseas In PAL 25 frames are transmitted applicable to surveillance activities each second Each frame is made up of 625 individual scan lines Page 16 INITIAL SETUP SYSTEM OPERATION Language Date and Time Set the system language date and time passwords and configure audio and display options The Basic Setup Menu contains the following sub menus Language Date Time Password Display and Video Audio A _ Language LANGUAGE DATE TIME PASEWwonD To change the system language from the drop down menu select LANGUAGE Click APPLY Click CLOSE in the confirmation window Click E
26. at channel will appear black on the display to give the impression that no cameras are connected and the system is not recording Select ON OFF to enable or disable this feature e PREVIEW TIME Select ON OFF to show hide the date and time during live viewing e RECORD TIME Select ON OFF to show hide isplay Setup Menu 2 Scroll down to change the settings for the remaining channels i 3 Click APPLY to save your settings Click OK in LUMINOSITY _ _ t the REMARK window Click EXIT CONTRAST i 41 Video Audio SATURATION ll Use the Video Audio menu to set the resolution and camera setup on the system To configure Video Audio options 7 Dintre 1 Under VGA RESOLUTION select 800 x 600 1024 x 768 1280 x 1024 DErauLt rot uy 1366 x 768 1440 x 900 2 Under CAMERA SYSTEM select NTSC or PAL See info box below 3 Under LOOP TIME SECOND enter with virtual keypad from 1 to 300 Loop Time specifies the amount of time the channel is displayed before moving to the next channel Used in conjuntion with Rotation in the Quick Access Menu CAMERA SYSTEM 6 PP PeTeT ee Under VOLUME SETUP adjust slider from 0 to 63 Click X to save Se erie Eome 5 Under MARGIN adjust TOP BOTTOM LEFT RIGHT whet Te margin with slider from 0 10 Also adjust Display from VOLUME SETUP VGA or CVBS Default is VGA and 0 for all margins 6 Click APPLY Click OK in the REMARK window 7 Click EXIT in all menus until
27. ation https Procure cies tei for all sites in this zone button Beeni eal for far sora 8 Type the DVR s IP address obtained during Network Setup or DDNS PNN domain name obtained through DynDNS com setup into the Add this Th charge Pe wte ck Carman inv website to the zone box Eta I PAATE tear eee 9 Click the Add button fee ese noncnsns hres tr mettre 10 Close the window a en eaa websites from te me A ebesi f ye Gafil bima fee core ell cee it brer secur eia Boor m ran oe e 11 Back in the Security Tab screen click the Custom level button Pee PE OA DA a ar 12 Pull down the Reset to menu hitge smtanrt Lat button and select Low 13 Click the Reset button 14 Click Yes when asked Are you sure you want to change Internet Options Security Screen the setting for this zone aguia irer werthenbis fhiipa ler all aie ja Hes sores 15 Click OK Tok wen y mai 16 Click Apply ee 17 Click OK a cai ere 18 Close Internet Trusted Sites spe Explorer You are now Hamed ready to access the DVR using Internet Explorer 8 SS a E eee Pore Peay fp at Pawo ent ere Py Peano Pot comport ae mar ferte Tees Pee ef paride b ett Pei bert poe etings Raie iini Using Remote Surveillance With your system connected to your local area network you can now log in to your system using Internet Explorer Security Settings Setup Required Prior
28. atting process After tu formatting the system will restart ATTENTION Formatting the internal HDD erases all video data This step cannot be Undone Page 21 Hard Drive Format Warning ADVANCED OPERATION ALARM Formatting the USB Flash Drive Use a USB flash drive to backup recorded video and upgrade the system s firmware You should always format the USB flash drive you intend to use with the system NOTE Not formatting the USB flash drive may result in improper functionality pn a The system is compatible with most major brands of USB flash drives with capacities from 256 MB to 4 GB If S 7 you need to reformat your flash drive then click on the U DISK FORMAT button while the USB drive is connected w to the USB port on the front of the DVR Be aware that this button is not for use with any external USB hard drive you may connect to the DVR for backup External hard drives will need to be formatted using the FAT32 format and this can be done by connecting the drive to the USB port on a PC and reformatting it from there Advanced Setup Use the ADVANCED SETUP menu to configure alarm settings motion detection mobile surveillance PTZ settings and network settings The Advanced Setup menu contains the following sub menus Alarm MOBILE Info MD Motion Detect Mobile System PTZ and Network Advance Setup Menu Alarm oer TIAN M p TT r o CHANNEL Use the Alarm menu to configure alarm and e
29. ct viwixfy z aick Numbers Letters Uppercase Letters Lowercase Page 11 PRODUCT OVERVIEW CAMERA AND POWER CONNECTIONS Installing Cameras Select the position for the camera and secure the camera stand Screw the camera onto the stand Adjust camera to the proper view angle Make sure the lens is upright relative to the subject Tighten the thumb bolt First Alert cameras can be either ceiling or wall mounted by simply reversing the camera stand mounting See Camera Orientation Info box Holes are provided on both the top and bottom of the camera housing to accommodate most mounting requirements Run cable from camera to DVR location See Information box below on Longer Cable Runs Camera Wall Mounted Camera Ceiling Mounted Connecting Devices Follow this diagram to make device connections Note some devices are not included with this kit See What s in the Box for included devices RCA Audio In from Audio Cameras or Powered Microphone Not included gt Smartphone through Mobile Internet Setup Smartphone Not included DVR Front Face Connect Mouse amp USB Drive yii RJ45 Ethernet t to Router and Internet Power to DVR 5 Asn ie 5 Way Splitter 4 camera 1 Power Power to Cameras Power from 120V DC Converter 12V a ee o BE aaao e l e i E l It s important the camera is mounted correctly to ensure the image
30. d NTSC are not correctly selected the images will be in black and white and possibly a rolling screen DVR is not compatible with monitor The video transmission distance cable run is too long The setting of DVR color settings need to be adjusted Question Why is there no audio sound when monitoring Answer e Check sound box or speaker functions Also check possible short circuit Audio source may be connected to the video channel You can click to full screen to check The hardware of DVR is defective Cameras are not audio capable Speakers need to have an amplifier Channel being monitored is not connected to an audio camera Volume regulate is turned down Question Why is there no audio when playing back Answer Page 45 APPENDIX TROUBLESHOOTING Troubleshooting Error Possible Cause Solutions Confirm that all cables are connected correctly Confirm that the power adapter is securely connected to the back Cable from power adapter is loose or is unplugged atthe imit Confirm that the system is powered on LED indicators on the System is not receiving front should be ON power or is not powering up If the unit is connected through a power bar or surge protector Cables are connected but system is not receiving try bypassing the bar and connecting the power directly to the sufficient power wall outlet Confirm that there is power at the outlet e Connect the power cable to another outlet e Test the outlet with another plugge
31. d device Remote control not detected Battery in the remote control is drained or is missing Install two fresh AAA alkaline batteries in the remote control by the system Make sure that the hard drive or any external hard drive is formatted and connected properly Open the housing and install a 3 5 SATA hard drive Hard drive is not detected by Hard drive cables are loose or not properly connected the system Hard drive is full 10 a e From the Main Menu select HDD gt Overwrite gt Enable and click Wey ves Overwrite is not enabled remaining and the unit is Apply longer recording Mouse cable is not connected or is not firmly e Firmly connect the mouse cable to the USB Mouse port not the connected to the system USB Data port on the front panel Mouse not detected by e Power off the system Turn power switch off position on back system of unit Firmly connect a USB mouse to the USB Mouse port on System needs to be reset the front panel of the system Power on the system Turn power switch to on position on back of unit There is no picture on e Check the camera video cable and connections Camera cables are loose or have become selected channels camera eco ied e Disconnect and reconnect the cable at the system and at the picture is not being camera displayed e Try moving the camera to another channel or use another cable Audio cables are loose or have been disconnected e Check the AUDIO connections to the DVR The imag
32. e bottom of the main screen PLAY PAUSE STOP FF SLOW NEXTFRAME 1x r Remote Viewing Progress Bar The purple bar indicates the download progress The green marker indicates playback progress You can click and drag the playback marker will turn from green to orange to advance or rewind playback as needed Click Play Pause Stop Fast Forward Slow and Next Frame to perform those functions Page 35 REMOTE ACCESS REMOTE SURVEILLANCE Search Use the calendar and drop down menus to search for recorded video on your system 1 2 3 4 5 Click lt gt to change the month on the calendar Dates with recorded video data will appear in bold Click the date Recorded video files will populate the File List From the Channel drop down menu select a specific channel or select ALL CHANNEL and then click SEARCH From the Type drop down menu select COMMON normal recording ALARM or ALL TYPE and then click SEARCH Double click the file from the File List to playback the file in the main screen Remote Backup You can backup recorded video files from your system to your PC using the Replay menu in the remote surveillance software To backup files remotely 1 2 3 4 Page 36 Click PLAYBACK at the top of the main screen Double click a file from the File List to begin playback Click BACKUP Backup begins to C DVR ip_address Backup NOTE If you playback a file you must wait for the file
33. e on the DVR Audio channels are disabled the system menu e Check the Configurations Main Menu gt Record gt Audio appears but does not have Volume on external speakers not included is low or i ey t included sound off ncrease volume on external speakers not included Cameras are not audio capable or a powered e Add audio capable cameras or a powered microphone not microphone is not attached included with this kit The system beeps at startup The beep at startup is normal e Speakers must be connected to hear beep e Open Main Menu gt Advance gt Alarm click E MAIL SETUP under E mail notification is disabled E MAIL select ON am not receiving e mail notifications a e f you want to use your own SMTP server deselect the Default Default setting is disabled and or you have not entered your own SMTP information box and enter your SMTP Server Address Port User name and Password in their respective fields Page 46 APPENDIX WARRANTY PRODUCT LIMITED WARRANTY BRK Brands Inc BRK the maker of First Alert brand products warrants that for a period of one year from the date of purchase the Warranty Period this product will be free from defects in material and workmanship BRK at its sole option will repair or replace this product or any component of the product found to be defective during the Warranty Period Replacement or repair will be made with a new or remanufactured product or component If
34. e video preview interface You must format the HDD in the DVR before first use See Menu gt HDD management gt Format After formatting the system will restart Page 14 Initial setup system operation Password Setup When you first startup your DVR you are automatically logged in as the ADMIN By default passwords are disabled on the system You will not need a password to log in or access menus You will not need a password to access your system using the browser based remote software The system employs two levels of user authorities connected to a Device ID The levels are as follows 1 ADMIN administrator Has full control of the system and can change both administrator and user passwords and enable disable password checking 2 USER normal user Only has access to live viewing search playback and other limited authorities For security reasons it is highly recommended to enable passwords on your system If you enable passwords you must select from 1 8 digits The ADMIN and USER passwords must not be the same To customize PASSWORD settings click BASIC from the Main Menu then click l PASSWORD You are now in the User Setup menu From here you can change the WOLS DEVICE ID ts USER NAHE LEVEL STATE CONTIG 1 Device ID Click the field beside Device ID and enter a 6 digit admin ADHIN ACTIVE l numerical Device ID using the Virtual Keyboard userl NORMAL INACTIVE user NORMAL INACTIVE CONFIG Next in t
35. ear 2 Under DST MODE select one of the following e DEFAULT The Default setting will apply the United States daylight savings time period from the second Sunday of March to the first Sunday in November go to step 3 e CUSTOM Set customized start and end times for DST go to step 4 If using the DEFAULT click APPLY Click EXIT If setting a CUSTOM DST use the drop down menus to select a week and month for the start and end times Click APPLY Click CLOSE in the confirmation window Click EXIT in each menu until all windows are closed pa Di eS Da Its important to set the proper date and time before continuing so that you can easily locate recorded events L T Inaccurate dates and times on files may affect their admissibility as evidence in court In addition when A changing current time settings to avoid possible confusion with the time stamps on recorded and currently recording files stop all ongoing recording processes before altering the system time and restart recording using the new settings Page 17 BASIC OPERATION RECORDING Basic Setup Use the BASIC SETUP menu to configure language date and time settings re da password setup along with display video and audio settings You can also exit i i the system through this menu The Basic Setup menu contains the following LANGUASE DATE TIME PASSWORD sub menus Language Date Time Password Display Video Audio and Exit 5 DISPLAY TIOEO AUDIO EXIT
36. ecording to your PC on ALL channels For more details see RECORDING 5 Select a channel outlined in red and then click the audio bars to increase or decrease listen in volume Click the icon to mute unmute Live Viewing Talk Function jm Recording 2 NOTE The Talk function is not supported NOTE You will record video to your PC j regardless of the recording mode on the k t a system itself By default recorded files are w saved in C DVR ip_address Record Recordin e g You can record video directly to your PC using the remote surveillance software To record video to your PC from Live viewing click to start stop manual recording to your PC on ALL channels Quick Access Menu Right click any channel to open the sub menu CLOSE The sub menu contains the following options m OPEN ALL G CLOSE ALL fH START RECORD Remote Viewing Quick Access Menu PTZ CONTROL PTZ Control You must have a PTZ camera not included connected to the system in order to use the PTZ controls To control a PTZ camera Select the channel of the connected PTZ camera s Click the navigation arrows to pan and tilt the camera Click to control zoom focus and iris 700M D Enter presets rocus Click SETTING HAND and CLEAR to further control presets p j IRIS a a T Screen Captures Use the remote surveillance software to take a snapshot of the channels on Remote Viewing the main display screen Scre
37. ed Cameras 2012 BRK Brands Inc All rights reserved Distributed by BRK Brands Inc Aurora Illinois 60504 BRK Brands Inc is a subsidiary of Jarden Corporation NYSE JAH First Alert is a registered trademark of the First Alert Trust Due to continuing product development the product inside the packaging may look slightly different than the one on the package To obtain warranty service contact the Consumer Affairs Division at 1 800 323 9005 Monday through Friday 7 30 a m 5 p m Central Standard Time Made in China INTRODUCTION KEY PRODUCT FEATURES Main Description Four channel H 264 digital video recorder with Internet remote surveillance motion detection PTZ and alarm control suitable for applications such as high end residential new or remodel light commercial small business retail small warehouse or small grocery Product Features e H 264 Compression amp Virus free Linux O S e Record playback mobile phone live view backup control amp remote access e 500GB SATA hard drive installed e Supports smart phone live view amp E mail alarm e Customizable E mail alerts e Supports 4 channel HD1 amp CIF or 2 channel D1 and 6 channel CIF Real time simultaneous recording e Supports 4 channel simultaneous playback e User friendly interface 16 bit true color DVR GUI with notes for selected menu items e Advanced motion detection activated recording e 24 7 Scheduled Recording e Supports D1
38. een already configured to accept account information from this service How DynDNS com works 1 You install the DynDNS Updater software on your network 2 When your Internet Service Provider changes the your IP address the DynDNS Updater detects that the network s IP address has changed 3 The DynDNS Updater sends the new IP address to DynDNS com 4 The DynDNS com update server receives the information and assigns the new IP address to your Dynamic DNS hostname you created In addition to automatically keeping up with the changes in the address you will now be able to enter a domain name rather than a string of digits when accessing the DVR in Internet Explorer How to obtain your Domain Name from www dyndns com 1 Using a computer that is connected to the same router as the DVR use Internet Explorer to go to www dyndns com 2 Decide whether you only need one domain name which is free or require multiple names for a fee 3 Follow the instructions for completing the required information to register 4 You will receive a confirmation e mail with your new domain name An example domain name might be adam dyndns com You will need it to configure the DVR First obtain your Router DNS You need to get your DNS manually from your router You will need the Primary or Secondary DNS from your router for DDNS to function properly To obtain your Primary or Secondary DNS 1 In your web browser log in to your router using its Default
39. el time from the previous set PTZ Cruise Setting point is 6 seconds then the camera will hold on the position for only 4 seconds It can take some trial and error to get the timing you want To help fine tune your timing after a set point is defined selecting CALL will travel through the complete cruise setting for the PRESET allowing you to adjust your timing 4 SET Stores the PRESET in memory 5 CLEAR Removes the defined pan tilt and hold sequence for a PRESET 6 APPLY Saves all PRESETS defined How to define a Cruise Setting PRESET 1 With your PTZ Channel selected and the CRUISE SETTING menu open as explained in the previous sections be sure TOTAL is 0 and you are on PRESET 001 If not click CLEAR to reset the PRESET s Using the Arrow Keys adjust the camera to the first position you want to monitor Set the STOP TIME setting using the Virtual Keypad See STOP TIME explanation above for important information Click SET to save The TOTAL and PRESET numbers move to the next number Repeat steps 2 through 4 for each PRESET you want to define Click APPLY to save all PRESETS for this CRUISE SETTING Follow the same steps above to configure other PTZ cameras on other Channels Click EXIT several times to get to the Live View screen Use the Quick Access Menu to select START CRUISE and STOP CRUISE to begin or end Cruise operation for all defined PTZ channels oo N ee eS Page 26 REMOTE ACCESS NETWORK SETUP Ne
40. en Captures can be useful for your own records PTZ Control or may be needed by authorities in case of a security incident To take a screen capture 1 From Live Viewing select the channel you want to capture The selected channel will be highlighted in a red frame 2 Click 3 Click OK in the confirmation window Screen captures are saved as BMP files to the default save location C DVR Page 34 REMOTE ACCESS REMOTE SURVEILLANCE Use the Replay menu to search and playback recorded video on your system m11 E PMHB 7 1 I AJE IE A 4 EM orra 7 1TH UM AJE II E QGurericnae 1E N SRST GES 2 14 Gharavi 3 FI Sl AJETA GES 2 TaM horsti 7 T J AJETA GEG d ZEM Qhorscsaen Wi a 5 00 53 084 4 Dae SII RHE 7 TIGH 05 04 01 y 2 i IH ANHEIEHRHI 7 in AH Ow 2 LEST SMe 7 HIGH Ep15 1E 10 G51 2 13 44 a el 7 Ai GM Ms teas F gt I did k BUF PUBACR Remote Viewing Playback Screen To use the replay menu 1 Click REPLAY at the top of the main screen The main screen will be grey 2 Click REFRESH below the calendar to view the recorded files for the current month NOTE Normal recording is indicated by a clock icon alarm recording alarm loss and motion events are indicated by an exclamation mark icon 3 Double click a file from the File List to playback the file in the main screen The icon in the file list changes to B Control playback using the buttons at th
41. ene 4 ch audio input impedance 6000 RCA 1 ch audio output impedance 6000 RCA Linearity electricity Audio video recorded simultaneously ADPCM H 264 CIF HD1 D1 ADPCM CIF 384 768 Kbps HD1 512 1024 Kbps D1 512 1024 Kbps 32 KB s One 1 TB SATA HDD included up to 2 TB capable 4 alarm input 1 alarm output Supports PELCO D PELCO P Mouse USB 1 1 USB 2 0 RJ45 10M 100M Supports 800 x 600 1024 x 768 1280 x 1024 1366 x 768 1440 x 900 resolution Supports USB firmware upgrade AC 110 240V DC 12V Output 5 amp 6W without HDD 14 F to 122 F 10 C to 50 C 750 each channel 1Vp p CVBS signal APPENDIX NOTES Notes and Important Data Notes Write down important data passwords IP addresses etc for your DVR Admin Name Password User 1 Name Password User Name amp User 2 Name Password S User 3 Name Password User 4 Name Password User 5 Name Password Media Port Web Port Mobile Port DNS IP Address DVR AIA ey yitjemm IP Address Computer Subnet Mask Gateway DDNS Host Name DDNS User Name DDNS Password Page 43 APPENDIX FAQ S If your problem is not listed below please call our toll free number for more support Tech Services 800 323 9005 Question Why does DVR not work after starting Why did the DVR stop working Answer e Check that the power adapter is plugged into the DVR properly e Check the power source and all power cord connec
42. er Cable 5 way Power splitter DVR and Cameras DC4405 420 4 Cables 4 cameras 1 DVR PRODUCT OVERVIEW DVR CONTROLS Front Panel Power Standby Press to enter standby mode or Power up DVR Hai IR Sensor IR receiver for the remote control EA MENU EXIT Press to open close the main menu LED Indicators Shows status of Link 100M Full Alarm Record HDD Channel Numbers Press buttons 1 4 to view the selected channel in full screen Pressing Playback buttons 5 9 returns screen to 5 camera display mode Connect a USB flash drive to the top port for data backup and firmware upgrades Connect a USB mouse to the bottom port In menus press to confirm selections in PTZ mode press to change the navigation buttons to control the connected PTZ camera not included A Press to move cursor up in PTZ mode press to pan camera up Press OK to start motion Press to move cursor down in PTZ mode press to pan camera down Navigation OK PTZ Press OK to start motion Press to move cursor left in PTZ mode press to pan camera left Press OK to start motion Press to move cursor right in PTZ mode press to pan camera right Press OK to start motion MOAL PRODUCT OVERVIEW DVR CONTROLS Back Panel Irem FUNCTION DESCRIPTION DC 12V 5A power connection For connecting RJ45 ethernet cable to PC or router For connecting to a VGA monitor For connecting to a BNC monitor 800 x 600 4 alarm inputs Output for
43. ggered events on the system To setup e mail notification 1 Under EMAIL select ON 2 Under SSL select OFF NOTE SSL deals with encryption Only advanced users should enable this option Under SMTP PORT enter the SMTP port of your e mail server Under SMTP enter the SMTP address of your e mail server For example smtp gmail com l Under SEND EMAIL enter the sender e mail address E mail Setup Screen Under SEND PW enter the password of your e mail server Under RECV EMAIL enter the e mail address that will receive the e mail notification Click APPLY Click CLOSE in the confirmation window Click EXIT in all menus until all windows are closed a a E T Depending upon your settings the system can generate a lot of e mail alerts For that reason we recommend LY T setting up a dedicated e mail address specifically for the Security System alert notices Also to better manage AL your alerts you will want the alert e mails to go to a different account than the one sending them Page 23 ADVANCED OPERATION SYSTEM System Information View system information including the firmware version MAC TE address and serial number of the system To access this menu oes ee from the MAIN MENU click ADVANCED then click INFO te VERSION MCU 238 08 201 70O00003 ADDRESS CO 16 F5 06 76 255 System Maintain Use the SYSTEM MAINTAIN menu to update system firmware and ER N CODAQDADIC set an automatic system reset
44. grams and files and hit ENTER or click on the magnifying glass icon e In Windows XP select Run from the START menu Type CMD after the prompt 2 Type ipconfig at the prompt and hit enter 3 You will get a screen that contains information similar to what is shown below Within all of the information shown locate the IPv4 Subnet Mask and Gateway addresses These you will enter into the STATIC IP screen in the NETWORK SETTINGS menu in your DVR See next step Windows IP Configuration Ethernet adaptor Local Area Connection Connection specific DNS Suffix Link local IPv6 Address IPv4 Address Subnet Mask ault Gateway Windows ipconfig Info Example Page 27 REMOTE ACCESS NETWORK SETUP To configure Static IP settings in the DVR 1 Select STATIC IP from the TYPE drop down box in the NETWORK SETUP Menu 2 Enter your IP Address Subnet mask and Gateway info you obtained from your computer through the previous step in the respective fields using the Virtual Keyboard 3 Click APPLY Click OK in the confirmation window 4 If necessary change the Media and Web Port settings UPnP Universal Plug and Play UPnP Forum is an industry initiative designed to enable simple and robust connectivity among consumer electronics intelligent appliances and mobile devices from many different vendors This protocol is designed to Static IP Menu allow networked devices such as computers printers mob
45. he USER SETUP Menu click CONFIG to set up users NOTE Only the eee Ea E ae corre administrator can set permissions Users can enter config to change their password You can change the Jlis PATA te A e STATE active or not Allows ADMIN to set USER as ACTIVE or INACTIVE users AMAL INACTIVE e USER NAME Assign or change user name using the virtual keyboard e PASSWORD ENABLE enable or disable the password for this user e PASSWORD Password must be 1 8 digits e CONFIRM confirm the password PERMISSION Select all permissions for this user NOTE this option is not available for ADMIN as they have all permissions Available choices are ETATE ACTIVE Record Setup HDD Manage Language Setup Time Setup Start Stop E E dmi Record Display Setup Alarm Setup System Info Motion Detect Mobile S pin mini Setup System Setup PTZ Setup Network Setup Video Audio Set IE planitan tea Mam tap EEE Preview for each of 4 Channels Playback for each of 4 Channels PASSWORD i Navigate the PERMISSION Screens by coMr DEM e NEXT Moves to next selecting page e ALL Selects all permissions e CLEAN Clears all permissions NOTE This page is working for administrator Administrator can assign permissions for user User just can see but can not change their permissions eee USER NAME uzeri BE BETES econo serur Be es i HOO MANAGE HOTIOM DETECT UGER WAME Uzrli VIDEO AUDIO SET TE PREVIEW cai en Jen
46. he alarm number Alarm 2 only activates camera 2 To configure alarm inputs for devices without their own voltage you will use the 12V input supplied on the alarm block See Alarm Inputs Configuration diagram at the right Note If Alarm Input Device has its own power supply make sure 1 Voltage rating is between 6V and 24V Do not use the 12V connection on the Alarm Block 2 Ground must be connected to GND in Alarm Block for device to operate properly When an alarm is triggered in the Live View Screen you will see a red I in the Channel with an alarm input warning You may also see a R if you set up the channel to record when an alarm is triggered Use 12 from O M FromNQ or NC depending onsatup R y p gg Alarm Block Example Device selected to alarm Inputs through A Door Sensor Alarm Output Note fF Alan Input Devio has its mmn power supply make sures Alarm output is used to activate an external device such as a horn 1 Voltage nating ls between EV und 24 The 12V Input i not used on Alarm Block or light after an alarm is triggered To do this the DVR uses a dry a contact normally open relay To configure alarm outputs connect the external device to the NO Normally Open and COM Common connections on the alarm block as required by the device Use the ground GND input if required The maximum contact rating is 24 VDC 3 A E mail Setup The system can send an e mail notification with a JPEG snapshot for tri
47. ice pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that the interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that of the receiver e Consult the dealer or an experienced radio or TV technician for help Notice Only peripherals complying with FCC class B limits may be attached to this equipment Operation with non compliant peripherals or peripherals not recommended by First Alert BRK Brands Inc is likely to result in interference to radio and TV reception Changes or modifications to the product not expressly approved by First Alert BRK Brands Inc could void the user s authority to operate the equipment Important The information shown in the FCC Declaration of Conformity paragraph below i
48. iew To upgrade firmware 1 Copy the firmware file to an empty USB flash drive The firmware file should not be in a folder lipdite 2 Connect the USB flash drive to the top USB port PiAUTO nEETANT ee 8 felis on the front panel of your system 3 Open the SYSTEM MAINTAIN MAIN MENU gt ADVANCED gt MAINTAIN 4 Click SYSTEM UPDATE The system will scan the USB flash drive and begin updating the firmware Do not remove the USB flash drive while the upgrade is taking place 5 PARAMETER EXPORT Copies the system settings of the device to an empty USB flash drive 6 PARAMETER IMPORT Imports system settings from another device system Update Warning Message Warning Restoring factory defaults will cause any set tings you ve made to the system to be deleted This A E jJ includes recording and network setups along with passwords This step cannot be undone Page 24 ADVANCED OPERATION PITZ Pan Tilt Zoom PTZ PTZ Inputs Configuration NOTE Consult the instruction manual of your PTZ camera for complete information about your camera including protocol baud rate and parity settings before beginning setup Enter these settings in the DVR Step 1 Connect your PTZ Camera to this DVR Connect a PTZ camera to the BNC and DC power cables Also connect the communication cable from the PTZ camera to the 485A TX and 485B RX control inputs to the Alarm PTZ block on the back of the DVR Note there is
49. ile devices to automatically discover each other s presence on a network and to connect seamlessly for data sharing and communications NOTE Your Router must support UPnP function to use this protocol To configure UPnP settings Enable the UPnP function in your Router In this DVR Open the MAIN MENU and click ADVANCE From the Advanced Setup menu click NETWORK Under UPnP select ON Click APPLY to save your settings and then click OK in the confirmation window Using a remote PC open Internet Explorer In the address bar enter your Router WAN IP address immediately followed by WEB PORT no spaces Example http XXX XXX XXX XXX Router WAN IP XXX WEB PORT Enter your system ADMIN password and select INTERNET NOTE If you have not enabled passwords on the system leave the password field blank 9 Click LOGIN ee ae PPPoE Point to Point Protocol over Ethernet The Point to Point Protocol over Ethernet PPPoE is a network protocol for encapsulating Point to Point Protocol PPP frames inside Ethernet frames It is used mainly with DSL services where individual users connect to the DSL modem over Ethernet and in plain Metro Ethernet networks Use this option if you are going to attach the DVR directly to a DSL or Cable modem instead of a router To configure PPPoE settings 1 Select PPPOE from the TYPE drop down box in the NETWORK SETUP Menu 2 You will need to contact your ISP provider for the user name and pas
50. in PTZ mode press to pan camera down Press OK to start motion Press to move cursor left in PTZ mode press to pan camera left Press OK to start motion Press to move cursor right in PTZ mode press to pan camera right Press OK to start motion In menus press to adjust values Press to start manual recording Press to stop manual recording For future use Increase reverse playback speed 2X 4X 8X Press to freeze playback to one frame then press again to advance frame by frame Press to start playback Press to slow playback speed by 1 2 1 4 1 8 Press to increase forward playback speed 2X 4X 8X rae a TIP When using y the remote control W to enter password Ws and camera titles select the field using the navigation buttons press OK and then press the number buttons HO DNO GOGO 0 R 1 Open battery compartment on back of Remote and insert 2 Alkaline AAA batteries provided 2 Ensure all batteries are installed correctly with regard to polarity and 3 Remove batteries from Remote if it is not to be used for an extended period of time 4 Remove used batteries promptly and replace all batteries of a set at the same time 5 Always purchase the correct size and grade of battery most suitable for intended use Page 10 PRODUCT OVERVIEW MOUSE AND VIRTUAL KEYPAD Mouse Controls Mouse Operation with this DVR The mouse is the primary input device for navigating system me
51. information see page 16 Camera Display Setup for customizing the Live View Screen It is also where you will see various information and warning icons depending on what is happening in the system or with the alarms that may be set R means the channel is recording M means motion detection alarm activated on the channel I means an input on the alarm block activated on the channel Main Viewing Screen H means either the hard drive is not installed it is bad or it is full Showing No HDD in DVR B means Tamper Alarm has been activated on the channel a ean When using the mouse use the Quick Access Menu to access several system ARETLOCK options including the Main Menu Select one of the following options MAIN MENU Opens the main system menu KEYLOCK Requires a password for admission to menu CHN SWITCH Select type of split screen display or Quad to display all cameras VIDEO SEARCH Open the Search Menu to view recorded video PTZ Opens the PTZ control menu MUTE Mutes audio on the system MANUAL REC Start manual recording STOP REC Stop manual recording a ROTATION Displays each camera sequentially in full screen mode R ATION The time is set by the loop time in the Video Audio menu CTART e e START CRUISE Click to start preset PTZ Camera motion ear oe e STOP CRUISE Click to stop preset PTZ Camera motion STANDBY e STANDBY Puts system in standby mode To close the Sub Menu click any
52. ist ALL Select all files OTHER Reverses the selection by placing a check in the box next to the item if not a checked or removes the check in the box next to the item if item is already checked e BACKUP After selecting a file s click to begin copying the data to a USB flash drive not included 3 Double click any file to begin playback Page 20 BASIC OPERATION PLAYBACK Backup Use the FILE LIST sub menu to find recorded video on your system and copy it to a USB flash drive not included NOTE The system is compatible with most major brands of USB flash drives with capacities from 256 MB to 4 GB To backup recorded data 1 Connect a blank USB flash drive to the top USB port on the front panel of the system 2 Open the FILE LIST menu and search for recorded data on the system as shown above 3 Select the file you want to backup and click the BACKUP box next to the file name Select multiple files if desired Click ALL to select all files click OTHER to deselect all files NOTE The size of each file is shown in the File List menu 4 Click BACKUP from the side panel to immediately begin copying the Backup Menu amp Warning Notice files to the USB flash drive NOTE Backup progress appears in the status window DO NOT remove the USB flash drive during backup 5 When the space in backup device is less than recording file the system will prompt Space not enough 6 You can remove USB device
53. larm Setup menu ao When MD is triggered in the Live View Screen you will see a red M in the Channel with a MD warning You may also see a R if you set up the channel to record when an alarm is triggered Motion Detect Grid Page 19 BASIC OPERATION PLAYBACK Playback Playback and Record Search View recorded video on the system through the RECORD SEARCH Menu To begin playback 1 There are two ways to access the RECORD SEARCH menu Right click anywhere on the screen and select VIDEO SEARCH from the Quick Access Menu The RECORD SEARCH Menu opens Or from the Main Menu select RECORD SEARCH NOTE When you first open the RECORD SEARCH na Menu it displays the current month and date 2 Click PLAY to playback the last minute of recorded video Quick ua ae parsers a TEDI Search OR Under CHN select a specific channel or select ALL 3 Under DATE enter a date using the Virtual Keyboard mouse only 4 Click SEARCH Recorded events on the system appear in red alarm events includes both alarm and motion events and green normal recording 5 Click a date in the Month Grid to search for video files 6 Click a time block in the Hour Grid to view the video Playback begins 7 Move the mouse slightly to display the on screen play back controls You can also use the playback control with buttons on the remote control or front panel of the system On screen Playback Record Search Menu Controls
54. larm is triggered Os 10s 20s 40s or 60s NOTE Set the buzzer to Os if you want to disable the alarm during motion detection e POST REC Set the time in seconds Page 22 Alarm Manage Screen ADVANCED OPERATION ALARM 4 Use TAMPER ALARM to set the system to notify you when a camera has been blocked by something When a Tamper Alarm is triggered in the Live View Screen you will see a red B in the Channel with an alarm warning Configure the following for each channel e SWITCH Turn feature ON OFF e SENSITIVITY Configure LOW MEDIUM HIGH Some cameras are sensitive to having large black items in camera view This can trigger a false Tamper Alarm In such cases use the lowest sensitivity setting 5 Click APPLY Click CLOSE in the confirmation window Alarm Inputs Alarm inputs are devices or switches that activate when a door window cabinet etc is opened or accessed For example you might want to only have the camera record when someone opens a tool cabinet or when a door opens vs recording when motion occurs around those areas There may be people moving by those areas frequently but you are only concerned about when those areas are accessed This saves hard drive space and makes it easier to find an event that was recorded to the hard drive Tamper Alarm Setup Alarm Inputs Configuration for devices without voltage Note Alarm inputs 1 4 will only allow recording on the camera that corresponds to t
55. mail settings NOTE External ta ALARM alarm devices must be connected to the alarm block on the rear panel of the DVR in order to use the I O input output alarms of the system See next saa section Alarm Inputs and Alarm Inputs Diagram for details on attaching EDD Loss alarm inputs To access this menu from the MAIN MENU click ALARM VIDEO LOSS To configure alarm settings ee 1 Under I O CHANNEL select NO Normal Open NC Normal Closed O aren care Aram nanase or OFF for Alarm input Alarm Input 1 on Alarm Block controls CH1 1 Camera 1 This is the same for corresponding lt lt i aa Alarm Inputs and channels Scroll down to view additional PEravur arrar rr channels Note If in the RECORD screen a Channel is set to OFF ALARM is also disabled for that Channel 2 To activate Loss Alarms use drop down menu and select ON OFF e HDD LOSS The Alarm will sound upon start up if hard drive is missing or connected improperly e HDD SPACE Will sound at start up if no hard drive is not available The alarm will sound when anen mEt the HDD is full overwrite must be disabled A 3 z3 l e VIDEO LOSS The alarm will sound when 3 E a camera is disconnected TOST AEC SMIND 3 Under ALARM MANAGE configure the following e OUTPUT Set the output time in seconds on the spot monitor from Os 10s 20s 40s or 60s e BUZZER Set the time in seconds for the DVR buzzer to sound when an a
56. ndroid Main Screen Page 40 APPENDIX HARD DRIVE Hard Drive Removal and Installation HDD Installation To replace the hard drive in the DVR 1 CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK UNPLUG ALL POWER SOURCES INCLUDING CAMERAS FROM THE DVR BEFORE REMOVING COVER FAILURE TO DO SO CAN RESULT IN DAMAGE TO THE DVR OR ITS COMPONENTS AS WELL AS INJURY OR DEATH Remove screws securing the cover of the DVR and remove cover Disconnect the hard drive power and data cables Remove the screws securing the hard drive to the chassis Remove old hard drive and replace with the new one Re install the screws securing the hard drive to the chassis Re connect the hard drive power and data cables Replace the cover and screws Note Format hard drive per instructions in HDD MANAGEMENT section b E a a a Caution E When working with electrostatic sensitive Hard Drive Remove Install Screws from Below devices such as hard disk or DVR LA unit make sure you use a static free E workstation Any electrostatic energy coming in contact with the hard disk or DVR can damage it permanently Hard Drive Format NOTE Anew hard drive must be formatted after installation Format per instructions in the HDD MANAGEMENT section of this manual CAUTION RISK OF ELECTRIC SHOCK CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK UNPLUG ALL POWER SOURCES INCLUDING CAMERAS FROM THE DVR BEFORE REMOVING COVER FAILURE TO DO SO CAN RESULT
57. nus NOTE Unless otherwise noted all system functions described in this manual are achieved through mouse input To use a mouse with the system Connect a USB mouse to the USB MOUSE port on front panel of the system NOTE Only the USB 2 0 port on the front panel is designed for data backup to a USB flash drive Do not connect a USB flash drive to the USB MOUSE port Use the mouse buttons to perform the following Left Button e Click to select a menu option DVR Front Face e During live viewing in split screen double click on a Connect Mouse amp channel to view the selected channel in full screen USB Drive e Double click the channel again to return to split screen view e Selecting letter or number on the virtual keypad E Mouse Button Operation EJ Right Button e Click to open the Quick Access Menu es L e Exits any window T e Exits any menu or re opens previous menu EJ Scroll Wheel e Forward switch to VGA backward switch to BNC CVBS Virtual Keypad Virtual Keypad To enter text or numerical data the system uses a virtual keypad In fields where letters or numbers can be entered you can switch between various formats numbers upper case ABC and lower case abc Note you can access all numbers when in the Letters virtual keypads See below A B C D u F c ABC wists toiled g labg H IIJIKI LIMIN So h rie k 1 m n mi o Plo E S T UI ARE mies k ES i se viwixfylo a
58. o J i i a i Remote Setup Setting Screen HOST INFO This interface allows you to view system information such as HDD status remain record time firmware version and MAC Address All the information is for viewing only and cannot be changed remotely Eini Aha EN SIAL ETH PALT Mi Remote Setup Host Info Screen MAINTENANCE You can check and change the parameter settings as configured in the DVR along with rebooting the system and upgrading firmware 1 TELECONTROL Remote reboot DVR or format HDD 2 REMOTE UPGRADE Remote upgrade DVR firmware ELE AmE Te sis LE IT PLT Remote Setup Maintenance Screen Page 38 VO 51 eed ON Mobile Phone Mobile Setup Mobile allows you to send alerts to your cellular phone running Android or iPhone Download the MeYe application IPhone Use Itunes app store Android Use Playstore Blackberry Use Market For all phones configure MOBILE settings as follows e From the MAIN Menu click ADVANCED then MOBILE MONITOR e Under MOBILE MONITOR Enable mobile monitoring by placing a check mark under Mobile Monitor e Under MOBILE PORT enter 100 in the Mobile Port field e Click APPLY Click OK in the confirmation window e Click EXIT in all menus until all windows are closed e Reboot DVR obile Setup Configure Your Phone 1 From your phone go to your App Store or Market Search for the MEye application a 2 Download and In
59. or characteristics of their party hardware or software which may effect the operation of the software included Except to the extent prohibited by applicable law any implied warranty of merchantability or fitness for a particular purpose is limited in duration to the duration of the above Warranty Period Some states provinces or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the above limitations or exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights that vary from state to state or province to province or jurisdiction to jurisdiction OBTAINING SERVICE If service is required do not return the product to your place of purchase In order to obtain warranty service contact the Consumer Affairs Division at 1 800 323 9005 7 30 a m 5 00 a m Central Standard Time Monday through Friday To assist us in serving you please have the model number and date of purchase available when calling After contacting the Consumer Affairs Division and it is determined that the product should be returned for Warranty Service please mail the product to BRK Brands Inc 3901 Liberty Street Road Aurora IL 60504 8122 Page 47 Fi 2012 BRK Brands Inc a Jarden Corporation Company NYSE JAH 3901 Liberty Street Road Aurora IL 60504 8122 Phone 630 851 7330 Tech Services 800 323 9005
60. pace 0 parity bits 4 Under ADDRESS enter an address from 001 255 using the Virtual Keyboard 5 Click APPLY Click OK in the confirmation window PTZ Setup Step 3 Configure the Operation amp TEE AIN T MEI MENU Daa Control of your PTZ Camera s After your PTZ camera s are set up you can control ge OCK their operation from your DVR Note Individual features SW JITC CH gt must be available on your camera to operate i 1 In Live View double click on the Channel with the connected PTZ Camera to open to full screen view This selects the channel to configure and control 2 From the Quick Access Menu select PTZ See image at left 3 From the PTZ Setup screen you can adjust e Pan Speed Adjusts the speed the camera will move I A 7 Da VIDEO 51 EARCH EE m PTZ Setup Sub Menu e Zoom Zooms in and zooms out e Focus ie and focuses the picture ihe a ee e ris lets more light in and removes light from the STA J sine ie sid WISE e This is useful to correct backlight issues Directional keys Left and Right Arrows control the pan Up and Down arrows control the tilt Tip Hold the mouse button down while clicking on an Arrow Key and drag the cursor away from the key to initiate the Auto Movement feature The camera will pan continuously 360 degrees from the position it is in or tilt up or down to the limit of the camera until you click OK This is useful if you want
61. rd continuously on all channels from 9 AM to 5 PM Monday to Friday You also want Alarm Motion recording from 5 PM to 9 AM You do not want the system to record Saturday or Sunday 1 Open the Schedule menu rene piney l 2 Under CHANNEL select ALL eee 3 Click the blue NO RECORD block below the es TILL grid A checkmark will appear in the block 4 Under SUN click blocks 00 23 The blocks will turn blue 5 Under FROM select SUN Under TO select SAT and then click COPY EJ aram C 6 Click the red ALARM block below the grid 7 Under MON click blocks 00 08 and blocks 17 23 The blocks will turn red 8 Under FROM select MON Under TO select TUE and then click COPY Repeat for Wednesday Recording Schedule Thursday and Friday Your completed schedule should the same as the schedule to the right 9 Click SAVE Click OK in the confirmation window Click EXIT in all menus until all windows are closed oo ba cee BB ee ee ian p SS aes Privacy Mask Field MASK FIELD lets you block a specific portion of a channel you do not want recorded or shown on the display screen This can be useful if you need to conceal a sensitive area being captured by the camera One contiguous area can be MASKED within a channel To use Privacy Mask Field 1 From the Record menu click MASK FIELD The Mask Field menu opens 2 Choose a channel you wish to apply the Mask Field 3 Select ON from the SWITCH drop down menu 4 Click
62. reen or No Recording Blue to each time block of each day To set a recording schedule a 5 E a Em Tii BTE el x x Open the Main Menu and click RECORD fein ae LH Under REC MODE select TIMER RECORD ALARM GENERAL No RECORD Click SCHEDULE The Schedule menu opens Fron MS 0 Under CHANNEL select specific channels or select ALL Below the grid click either ALARM red GENERAL Green or NO RECORD Blue and then click a time block on the desired day PECOT Schedule Use the FROM TO drop down menus to copy the schedule of one day to another For example if you want your schedule for Monday to be the same on Wednesday under FROM select MON under TO select WED and then click COPY 7 Click APPLY Click OK in the REMARK window Click EXIT 2 DSDNA CCTV resolution is measured in vertical and horizontal pixel dimensions and typically limited by the capabilities of both the camera and the recorder that you are using for A your CCTV surveillance installation CCTV systems use an analog video signal For television specifications which CCTV uses the highest resolution that can be captured and stored is 704 x 480 NTSC for the United States and 720 x 576 PAL for Europe This resolution is Known as D1 resolution A high end CCTV recorder is capable of recording at up to D1 resolution Page 18 BASIC OPERATION RECORDING Recording Schedule TIMER RECORD Example You want your system to reco
63. rom Router e Click Apply and repeat for the remaining ports D For clarity and easier identification of ports in your router we suggest naming the ports as follows Port 80 is for your Web Browser name this port DVR Web Port 9000 is for streaming media name this port DVR Media Port 100 is for your mobile phone name this port DVR Mobile REMOTE ACCESS REMOTE SURVEILLANCE Remote Surveillance The DVR features built in browser based software that allows you to access your system remotely over your local area network LAN or over the Internet using Internet Explorer Once you have configured the network settings on the DVR to match those on your router and forwarded the ports needed by the DVR to enable remote access over the Internet you will be ready to remotely view your cameras using a webcam program based on an ActiveX control For this to work you will have to enable the ActiveX control options that are built into Internet Explorer You will also need to check your User Account Control setting Note To use Internet Explorer 9 you must en Tauran at aed rm sates E ba ela r able Display all websites in Compatibility View before you connect to the DVR db Fer ee i ere Gm ee ate O Coins meee Si al pda A eral eee IE9 Compatibility View Setting Screen 4 ott Configuring Windows User Account Control Check the User Account Control setting in
64. s a requirement of the FCC and is intended to supply you with information regarding the FCC approval of this device The phone number listed below is for FCC related questions only and not intended for questions regarding the connection or operation for this device FCC Declaration of Conformity for devices with the FCC logo Responsible Party First Alert BRK Brands Inc 3901 Liberty Street Rd Aurora IL 60504 8122 Telephone 630 851 7330 Product Model DVRO405 We First Alert BRK Brands Inc declare under our sole responsibility that the device to which this declaration relates Complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Certification if applicable This device contains a radio transmitter Accordingly it has been certified as compliant with 47 CFR Part 15 of the FCC Rules for intentional radiators Products that contain a radio transmitter are labeled with an FCC ID Fire and Electric Shock Hazard Statement Caution When working with electrostatic sensitive CAUTION RISK OF ELECTRIC SHOCK I devices such as hard disk or DVR unit make f sure you use a static free workstation Any electrostatic energy coming in contact with the CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK Nard ISK Or DV Tican Cam
65. schedule To access this menu from the MAIN MENU click ADVANCED then click MAINTAIN AUTO MAIWTAIN bn lt ie A Eoee E System Info To enable AUTO MAINTAIN 1 Under AUTO RESET select ON The Settings option appears arsrem _uroaTe DEFAULT SETTINGS RESTART 2 Under SETTINGS select EVERY DAY EVERY WEEK or PARAMETER IMPORT PARAMETER EXPORT STANDEY EVERY MONTH The date drop down menu appears 3 Select the date for auto reset from the drop down menu 4 Enter the time for auto reset using the Virtual Keyboard mouse only 5 Click APPLY Click CLOSE in the confirmation window ORFAULT APPLT ExtT System Maintain To restore factory settings 1 Click DEFAULT SETTINGS This brings you to the DEFAULT SELECTION screen e Options available to reset are Display Setup Record Setup Record Schedule Network Setup DDNS Setup HDD Management Alarm Setup E Mail Setup PTZ Setup Mobile Setup Motion Detection Color Setup Time Setup Password Setup Alarm Manage System Maintain e ALL Selects all settings e CLEAN Clears all settings e LOAD DEFAULT Restores all settings to factory defaults 2 Click OK in the prompt This will restore all or selected items to the original factory settings NOTE Recorded video on the HDD will not be erased To restart the DVR soft reset Default Page Selection 1 Click RESTART 2 Click OK in the prompt The system will perform a soft reset and load to a live split screen v
66. stall the App 3 Goto the settings screen See below for examples of iPhone Android Windows and F T Blackberry phones Your screens may vary e Enter a name A D e Enter your IP address for your computer not the DVR IP address You can easily get your i IP address as described in Network Setup Static IP or by going to www whatismyIP com Note For business applications firewalls may restrict or mask the true IP address of MEye Application your computer You may need to contact your IT administrator to obtain this information Icon e Enter 100 in the Port box e Click OK or Back to save the information DM O 12 26 pe pe 12 2198 RRM Address FA GO 231 xx 1 Pest 100 iver Name admir adren E Password santos Pasework ssseee Man Chanel af iPhone Settings Screen Android Settings Screen NOTE Before you can use Mobile Access you need to setup the network configuration on the DVR and forward port 100 as described in the Port Forwarding section of this manual Page 39 MOBILE PHONE SETUP AND CONTROL Mobile Setup continued 4 Goto the Main Screen and start the session by selecting the Play button Select a Channel number to view each connected camera Depending on your setup and phone you can control PTZ cameras and other functions See your application for available features Below are screen shots from various phones iPhone Main Screen A
67. sword need to enter into the PPPOE NAME and PASSWORD fields 3 Click APPLY Click OK in the confirmation window 4 If necessary change the Media and Web Port settings PPPoE Setup NOTE For added security we strongly recommend changing Web port 80 on the system to any desired port not blocked by your Internet service pro i vider ISP Please note however that you will also need to update the Web E port in your browser and open this new port in your router Page 28 REMOTE ACCESS NETWORK SETUP DDNS Dynamic Domain Name Service A DDNS account allows you to set up a web site address that points back to your Local Network so you can access the DVR over the Internet using a static or dynamic IP address One problem with a dynamic address is your internet service provider ISP changes this address from time to time When it changes you need to re configure your DVR with the new address To do so you will have to get the new IP address Although you can go to www myipaddress com to get the new IP address you still have to make the changes manually So what are your choices The first would be to obtain a static IP address from your ISP Check with your ISP for availability and pricing An alternative choice is to utilize a dynamic domain name service DDNS to get a domain name that can be linked to your dynamic IP address While there are multiple free DDNS services available we recommend www dyndns com as the DVR has b
68. t installed it is bad or full B means Tamper Alarm has been activated Question Why does DVR have problems with real time images such as bad image color or serious brightness distortion Answer e If PAL and NTSC are not correctly selected the images will be in black and white and possibly a rolling screen DVR is not compatible with monitor The video transmission distance cable run is too long The setting of DVR color settings need to be adjusted Question Why is there no audio sound when monitoring Answer e Check sound box or speaker functions Also check possible short circuit Audio source may be connected to the video channel You can click to full screen to check The hardware of DVR is defective Cameras are not audio capable Speakers need to have an amplifier Channel being monitored is not connected to an audio camera Volume regulate is turned down Page 44 APPENDIX FAQ S If your problem is not listed below please call our toll free number for more support Tech Services 800 323 9005 Question Why does DVR not work after starting Why did the DVR stop working Answer e Check that the power adapter is plugged into the DVR properly e Check the power source and all power cord connections are properly connectedCheck the on off power line is it properly connected e Make sure the power on off switch on the back of the DVR unit is on Question Why is the DVR rebooting automatically or stopping
69. the HEOIA FoRT moD NETWORK SETUP Menu You should see the message i cont Auoog Getting IP The router will assign an IP address 192 168 002 001 2 Restart the DVR a 3 Once the DVR has restarted reopen the Network Setup window and the IP address of the DVR will now be listed This is the address to which you will forward ports 80 and 9000 If you plan to access your DVR via a smartphone you will need to forward port 100 as well Step 2 Configure your Router for Port Forwarding Network Setup Getting IP Address NOTE Although all routers are different the following is the basic information that needs to be configured Consult your Router Manual for details on Port Forwarding configuration for your specific router Some Internet Service Providers ISP may block access to these settings in the router they provide Service Name Name1 You may need to contact your ISP to make these changes for you Service Type TCP UDP 1 Access your routers s Port Forwarding screen See image at right Your s Starting Port 80 may be slightly different but the information required is the same Ending Port 30 2 Enter your port forwarding information for each port you want to forward Sewer IP Address 10 As noted above you will need to forward ports 80 100 and 9000 e Assign a name e Start Port 80 End Port 80 e Enter your DVR IP address you obtained from Step 1 How to Determine the IP Address of the DVR Port Forwarding Screen f
70. the product is no longer available replacement may be made with a similar product of equal or greater value This is your exclusive warranty This warranty is valid for the original retail purchaser only from the date of initial retail purchase and is not transferable In order to obtain warranty service you must keep the original sales receipt and proof of purchase in the form of the UPC code from the package BRK dealers service centers or retail stores selling BRK products do not have the right to alter modify or any way change the terms and conditions of this warranty WARRANTY EXCLUSIONS Parts and Labor 1 year limited warranted parts do not include bulbs LEDs and batteries This warranty does not apply to bulbs LEDs and batteries supplied with or forming part of the product This warranty is invalidated if non BRK accessories are or have been used in or in connection with the product or in any modification or repair is made to the product This warranty does not apply to defects or damages arising by use of the product in other than normal including normal atmospheric moisture and humidity conditions or by installation or use of the product other than in strict accordance with the instructions contained in the product owner s manual This warranty does not apply to defects in or damages to the product caused by i negligent use of the product ii misuse abuse neglect alteration repair or improper installation of the product
71. tioning or non functioning of the product or for any delay in the performance of this warranty due to any cause beyond its control BRK does not make any claims or warranties of any kind whatsoever regarding the product s potential ability or effectiveness to prevent minimize or in any way affect personal or property damage or injury BRK is not responsible for any personal damage loss or theft related to the product or to its use for any harm whether physical or mental related thereto Any and all claims or statements whether written or verbal by salespeople retailers dealers or distributors to the contrary are not authorized by BRK and do not affect this provision of this warranty BRK s responsibility under this or any other warranty implied or expressed is limited to repair replacement or refund as set forth above These remedies are the sole and exclusive remedies for any breach of warranty BRK is not responsible for direct special incidental or consequential damages resulting from any breach of warranty or under any other legal theory including but not limited to loss profits downtime goodwill damage to or replacement of equipment and property and any costs of recovering reprogramming or reproducing any program or data stored in or used with a system containing the product accompanying software BRK does not warrant the software will operate with any other software except that which is indicated BRK cannot be responsible f
72. tions are properly connectedCheck the on off power line is it properly connected e Make sure the power on off switch on the back of the DVR unit is on Question Why is the DVR rebooting automatically or stopping for several minutes after starting Answer e Check the supply voltage to be sure it is stable e Bad track on hard drive or the hard drive is bad e Instability of the front end video signal e High temperature too much dust bad DVR operating environment Question Why is there no video output on single multi or all channels Answer e Check if the camera adaptor is properly connected Check the cable for connecting video input output in the back panel of DVR Insert the video source directly into the display device and check if they are causing the problem Check the brightness of the picture and bring it back to its original default setting No video input signal or too weak Question Why can t the DVR record after startup and why is there an H showing on the screen Answer e Make sure power adaptor is DC 12V e Make sure hard drive is formatted e Check the power and data connection cables of the hard drive e The hard drive is defective Question What is meaning of the letters R M I and H showing on the screen Answer e R means the channel is recording M means motion detection on the channel Il means alarm on the channel H means either the hard drive is no
73. to Remote Access NOTE Your system must be connected to your LAN or WAN Windows and Internet Explorer must be configured as described in the previous sections Configuring Windows User Account Control and Configuring Active X Control in Internet Explorer 8 and the DVR settings must have been setup properly as described in the Network Setup for Remote Access section before attempting remote access The software from the DVR will install the first time you access the DVR through Internet Explorer and will allow you to operate the network remotely The DVR supports access over LAN and WAN also supports IP and domain name access Logging Into Your System Remotely With your IP address you can now log in to your system over your local or wide area network 1 Open Internet Explorer In the address bar enter the IP address of your system i e 192 168 3 97 2 You must install the ActiveX in order to access your system Click the attention bar at the top of the main page and select Install ActiveX Control DVR Net viewer will reset 3 In the warning box click Install The login page appears Leave the password field blank default NOTE If you have enabled passwords on your system enter your USER or ADMIN password However only the ADMIN can change settings and options on the system 4 Select LAN or INTERNET from the drop down menu and click LOGIN Page 32 USER LOGIN LOGIN RESET Remote Surveillance Login Screen
74. to load before backing it up otherwise you may receive an error message DwrOcx A Other user Downloading now Remote Viewing Error Message When file backup is complete click OK in the confirmation ees window The confirmation window show the save path of the backup file NOTE Backup files are saved as 264 files SAVE PATH QOG000 264 F 1 NOTE Use the Player Software included on the software CD to playback backed up video nanara h G G O D Dan ERR 4 l ee a ee Remote Viewing Playbac ortware Ei SSCS ee T _ D M 2011 06 T W T F k 6 7 1 33 14 45 1 a7 48 M A ALL vI ALLTYPE v SEARCH _ TIME CHANNEL SIZE 408 30 58 08 3 2 4 3M 408 30 58 09 0 4 574 6M 08 31 09 08 3 2 154 9M 408 39 02 08 3 2 21M Q 08 39 05 08 4 2 163 8M CA 08 47 54 08 5 2 52 1M Q 03 50 27 08 5 2 21 5M C5 08 51 2408 5 2 7 8M Q 08 51 4908 5 2 95 7M C 08 56 45 08 5 2 3 6M Q 08 56 54 09 0 2 102 7M 409 00 58 09 3 4 568 3M 409 02 25 09 0 2 33 6M 09 04 01 09 0 2 211M CA 09 05 0509 0 2 45 7M Q 09 07 2009 1 2 113 3M 409 13 00 09 1 2 59 6M Q 03 16 10109 1 2 18 4M 409 17 14 09 1 2 26 6M Mna 2 214M BACKUP PLAYBACK Remote Viewing Search Calendar bene on c DVR 192 168 45 111 Backup chO0000000000001 090625 154433 154433 12p001 Remote Vie
75. to manually operate the camera without continuously holding or clicking the arrows Page 25 Quick Access Menu ADVANCED OPERATION PTZ SETUP PTZ Setup Sub Menu PTZ Senior Control Step 4 Configure the CRUISE SETTING of your PTZ Camera This feature allows you to set up a series of Pan Tilt and Hold camera sequences and then execute those operations in a continuous loop This is useful when you want to record or view the same set of pre determined areas You can customize these settings for each PTZ camera connected to your DVR Understanding the CRUISE SETTING Options To access this menu In Live View double click on the Channel with the connected PTZ Camera to open to full screen view From the Quick Access Menu select PTZ Click SETUP from the PTZ SETUP screen and you will see the PTZ SENIOR CONTROL TOTAL Oo Menu Click SET CRUISE to configure the cruise settings for your PTZ Camera 1 TOTAL The total number of PRESET s defined 2 PRESET A defined pan tilt and hold sequence You can enter up to 128 PRESET s STOP TIME for a channel depending on how many areas you want to view or record 3 STOP TIME The total time in seconds for the camera to move through its defined PRESET O01 operation Note This includes travel time from the previous set point completion xxrt plus the length of time you want the camera to hold on a position For example if the STOP TIME is set to 10 seconds and the trav
76. twork Setup for Remote Access Use the NETWORK SETUP menu to configure your network and DNS settings for remote access If you are only going to access the DVR locally from a computer attached to the same router as the DVR you only need to configure settings using either the DHCP or STATIC IP Because you are on the same network port forwarding and knowing the public IP address are not necessary You will just access the DVR by entering the IP address of the DVR from the NETWORK setup into the Internet Explorer browser window If you are going to take advantage of the Remote Surveillance feature such as for a smart phone or to view your system outside of your network over the internet you will need to review and set up Port Forwarding and the DDNS After you setup the NETWORK settings using DHCP STATIC IP or DDNS see the REMOTE SURVEILLANCE section for further instructions EEEE IP ADDRESS Lz SURNET MASE 755 GATIWAY DNS 000 000 000 001 DUNS SETTincs UPMP orn CLOSE There are five options for configuring the DVR to be accessed remotely Network Setup DHCP Static IP UPnP PPPOE and DDNS To access this menu from the MAIN MENU click ADVANCED then NETWORK SETUP Be sure your router or network is connected to the LAN port on the back of the DVR DHCP Dynamic Host Configuration Protocol DHCP is a protocol used by networked devices clients to obtain various parameters necessary for the clients to operate
77. where on screen a See meee wi oS pli La Licata titel el ini al o i hime hare Noreen Sipa ey ya we om y i add mer UL iB Quick Access Menu To open the Main Menu Right click anywhere on screen to open the Quick Access Menu and select MAIN MENU mouse only or press the MENU button on the remote control or front panel of the system NOTE If passwords are enabled on the system you need to select your Device ID and enter 1 8 digits numerical password to open the Main Menu Main Menu 1 SEARCH Search for recorded video on system 2 RECORD Configure recording parameters quality resolution set record modes and enable disable audio recording Note Audio capable cameras not included are required for audio recording on the system 3 HDD Display hard drive status and format the internal hard drive of the system 4 BASIC Open the Basic Setup Menu which lets you set the system language date and time device IDs and passwords and configure display audio and video settings 5 ADVANCED Opens the Advanced Setup Menu which lets you view system info configure alarm PTZ motion detect maintenance mobile and network settings 6 EXIT Closes the Main Menu 7 Displays information about the contents of the selected Main Menu icon Main Menu w NOTE If there is no HDD installed or the HDD is not recognized or the HDD is not formatted in Live iY lt View a red H will be displayed in th
78. wing File backup Location REMOTE ACCESS REMOTE SURVEILLANCE Use the SETUP tab to configure the settings of your system from a remote location NOTE If the Main Menu is open on the system you will not be able to make changes to the system from the remote location To open remote setup Click SETUP at the top of the main screen The Remote Setup menu features the following tabbed options e RECORD ALARM PTZ NETWORK SETTING MAINTENANCE HOST INFO RECORD You can check and change the parameter settings as configured in the DVR Remote Setup Record Screen PTZ You can check and change the parameter settings as configured in the DVR i nn ra iti A z r gt i P Te rE m r E wear Remote Setup PTZ Screen Page 37 ALARM You can check and change the parameter settings as configured in the DVR Remote Setup Alarm Screen NETWORK You can check and change the parameter settings as configured in the DVR i mp rerh he Remote Setup Network Screen REMOTE ACCESS REMOTE SURVEILLANCE SETTING You can check and change the parameter settings as configured in the DVR 1 BANDWIDTH Set the bandwidth in kbps 128k 192k 256k 384k 512k 1024k that you want to allocate for traffic based on internet bandwidth available This bandwidth does not include audio 2 FILE SAVE PATH The path where you want to save captured picture and recording vide

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