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FIC A360 User's Manual

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1. 3 Figure 2 7 Memory Compartment Door Using the Memory Slot inside the Memory Compartment Follow the steps below on how to upgrade the memory modules 1 Make sure the system is powered off and that no peripheral devices are attached 2 Turn the system over and locate the screw on the memory compartment 3 Remove the screw and open the memory compartment Locate the alignment notch on the module 4 Locate the memory module socket Align the notch with the notch in the socket connector and insert the module as follows Hold the SODIMM at a 60 degree angle and align the SODIMM connector with the socket in the system Push the connector into
2. A B System Time Allows you to change the system time using the hour minute second format of the computer Enter the current time for reach field and use the lt Tab gt lt Shift gt lt Tab gt or lt Enter gt key to move from one field or back to another You can also change the system time from your operating system B System Date This field lets you set the system date using the month date year format Enter the current time for reach field and use the lt Tab gt lt Shift gt lt Tab gt or lt Enter gt key to move from one field or back to another You can also change the system time from your operating system B Language This field allows you to select the display language for the BIOS by the Tab lt Shift gt lt Tab gt or Enter key to move from one field or back to another B Diskette Drive A This field allows you to enable or disable the built in 1 44 32 Diskette by pressing the Enter key B Internal HDD This field displays various parameters for the hard disk drive If type Auto is selected the system automatically sets these parameters If type User is selected Cylinders Heads and Sectors can be edited B Internal DVD
3. L FIC A360 Intel FC PGA Pentium M Celeron Notebooks A360 Model Reference and Service Manual Legal Notice Information in this document is subject to change without notice Please contact FIC Portable Computing Group PCG Customer Service Dept for the latest editions of this manual Furthermore FIC does not make any representations or warranties implied or otherwise regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any other commercial damage including but not limited to special incidental consequential or other damages Copyright 2001 FIC Inc ALL RIGHTS RESERVED Printed in Tatwan No part of this document may be reproduced or transmitted in any form by any means electronic or mechanical including photocopying recording or information recording and retrieval systems without the express written permission of FIC All brand names and product names used in this document are trademarks or registered trademarks of their respective holders How to Contact FIC Portable Computing Group PCG WEB SITE FIC Portable Computing Group http pcg fic com tw FIC HOMEPAGE First International Computer Inc http www fic com tw SALES amp MARKETING E mail marketing pcg fic com tw TECHNICAL SUPPORT E mail pceg_csd_technical_support pcg fic com tw CUSTOMER SERVICE RMA E mail pcg csd customer support pcg fic com tw COMPILER
4. Drive Manufacturer Transfer Rate Recording Method Track to Track Seek Time 15 ms 94 ms 300 1Mb 2Mb mode 360 rpm 1 6Mb Mode LED on drive and Media Access LED on LED Indicator 15 000 5 to 50 degrees Celsius NEC FD 2238T 220 NEC FD 2238T 220 3 5 Double Sided High Density Physical Dimension 126 x 96 x 12 7 mm Weight 157g Capacity 1 44MB 1 2MB 720KB High Density Formatted 2MB 1MB Unformatted 500 250 Kbits sec MFM FM 3 ms Seek Settling Time Average Access Time Disk Revolution FDD Indicator MTBF Operating Temperature Drive Manufacturer Floppy Diskette Type Transfer Rate Recording Method Track to Track Seek Time 15 ms Average Access Time 94 ms Disk Revolution 300 1Mb 2Mb mode 360 rpm 1 6Mb Mode FDD Indicator LED on drive and Media Access LED on LED Indicator MTBF 30 000 Operating Temperature 5 to 50 degrees Celsius Seek Settling Time A 6 FIC A360 Service Manual Notebook Specification A 4 CD ROM Drive Specification mem Loading Manual eject using the eject button Auto eject using the eject command on software Data Transfer Rate burst 16 7 MByte s PIO Mode 4 16 7 MByte s Multi word DMA transfer mode 2 33 3 MByte s Ultra DMA transfer mode 2 Starting Time 5 sec Max MKE CR 177 DPK Manual eject using the eject button e O O PN Full Stroke Access Time 230msec x24 speed Disc Speed 5 400rpm Data Transfer Rate burst 16 7 MByte s PIO
5. PME Modem SCT update system power status Control Method Battery Subsystem EC should support all the battery information to ACPI OS Designed Battery capacity Designed Voltage Designed Low battery capacity Designed Low Low battery capacity Latest Full charged capacity Present Remaining capacity Present drain rate Present voltage Present Battery Status ACPI BIOS should support an independent device object in the name space and implement the following methods 3 5 12 Thermal Control ACPI allows the OS to be proactive in its system cooling policies With the OS in control of the operating environment cooling decisions can be made based on application load on the CPU and the thermal heuristics of the system Graceful shutdown of the OS at critical heat levels becomes possible as well The following sections describe the thermal objects available to the OS to control platform temperature ACPI expects all temperatures to be given in tenths of Kelvin The ACPI thermal design is based around regions called thermal zones Generally the entire PC is one large thermal zone but an OEM can partition the system into several thermal zones if necessary 3 28 FIC A360 Service Manual Software Functional Overview Active Passive and Critical Policies There are three primary cooling policies that the OS uses to control the thermal state of the hardware The policies are Active Passive a
6. Replace the memory module Replace the main board External keyboard or PS 2 Check if keyboard or mouse is connected properly mouse doesn t work Check PS 2 Y cable if it is being used Power off system first before plugging in the device Check PS 2 mouse driver if it is installed properly Replace the keyboard or mouse Replace the main board PCMCIA card does not work Check if the PCMCIA card is inserted properly and all cables and connections are set 2 Check the PCMCIA card driver installation for any IRQ or IO address conflict Try to disable the COM2 port SIR inside the BIOS Setup menu to free up unused IRQ 3 If PC card is not detected insert it to the other PCMCIA slot Otherwise replace PC card 4 Contact the PC card manufacturer for support 5 Replace the main board Troubleshooting and Repair Table 6 5 c Quick Troubleshooting Problem or Symptoms Corrective Actions Glide pad does not work Serial device does not work Parallel device does not work USB Port does not work Audio components does not work Check if PS 2 mouse driver is properly installed Remove any external PS 2 mouse Check the glide pad cable inside the system if it is inserted properly Replace the glide pad module Check the keyboard controller chip for any cold or loosed soldering Replace the main board Check if Serial Port is set to ENABLED under BIOS Setup program Advanced menu Check
7. 1 2 Outline of the A360 Built in internal 2 5 inch Format 9 5mm in Height Enhanced IDE hard drive Supports Bus Mastering Ultra DMA 33 66 feature for LBA Gel scht 400 Built in ATAPI IDE 24X Speed CD ROM drive or Built in ATAPI IDE 8X Speed DVD ROM drive or Built in ATAPI IDE 4X Speed CD RW drive or Built in ATAPI IDE Combo CD DVD CD R CD RW drive 19mm Pitch and 3mm Travel Built in 87 90 key Windows keyboard Compatible with IBM enhanced 101 102 key keyboard Integrated Touch pad Glide pad with 2 select click buttons and 1 scroll button PS 2 mouse interface Double deck PCMCIA 2 1 card slots that support two Type II or one Type Ill PC cards 32 bit CardBus PCI local bus technology Supports mixed voltage PC cards 5V and 3 3V Includes the following standard I O ports v 1x9 pin Serial Port COM1 1 x 25 pin Printer Port LPT1 1 x DC in Jack 1 x mini DIN 6 pin PS 2 Port K B or Mouse 1 x 15 pin VGA Port CRT 2 x standard USB 1 1 Ports 1 x RCA TV Out 1 x IEEE1394 Port Reserved 1 x IR Port Reserved 16 bit full duplex sound controller with Woofer heavy bass voice output software wavetable function and FM stereo synthesizer Compatible with Sound Blaster and Sound Blaster Pro Integrated 2 way high quality paper cone stereo speakers gt 1W with sound boxes and mono microphone Supports optional Audio DJ to play audio CD like CD player without powering on the whole computer Inc
8. Base I O address 3F8 IRQ4 2F8 IRQ3 Set the base I O address for serial port A 2 ASES IRQ4 2E8 IRQS Infrared port Disabled Auto Configure Infrared port using options Enabled AAA A ARAR A 2 A A A AE Disabled No configuration Enabled User configuration Auto BIOS or OS configuration Mode DA Set the mode for Infrared pot Base I O address SF8 IRQ4 2F8 IRQ3 Set the base I O address for Infrared port LISE8 IRQ4 J2E8 IRQ3 q204 FIG A360 Service Manual Outline of the A360 Parallel port Disabled Auto Configure parallel port using options Enabled Disabled No configuration Enabled User configuration Auto BIOS or OS configuration ee ee M _ e M e e M pg pesas a DP TIU depu cs Uni directional options Uni directional EPP and ECP _ Basel O address 378 278 178 Select the base I O address for the parallel iz n Port when portis Enabled o Floppy disk Disabled Enabled Configure the floppy disk controller using controller options Disabled No configuration Enabled User configuration os e M M If you di
9. LCD MICRO COAXIAL 22 10660 00 LCD COVER BACK 80 404 18 00 FRAME HINGE R 24 51308 00 FRAME HINGE L 24 51307 00 FIC A360 Series Service Manual BA FRU Parts Listing LCD BEZEL COVER LCD BEZELCOVER 804041700 LCDCOVERBACK 8040418 00 FRAME HINGE R 245130800 Keyboards 804 00 FIC A460Series Service Manual C 5
10. Oo es a 3VS SUSB VT82C686B ISA I F Power Clock Generator amp Buffer W137 RTCVCCS Nil VT82C686B RTC 3 5 3 Global System State Definitions Global system states Gx states apply to the entire system and are visible to the user Following is a list of the system states G0 S0 Working A computer state where the system dispatches user mode application threads and they execute In this state devices peripherals are dynamically having their power state changed The user will be able to select through some user interface various performance power characteristics of the system to have the software optimize for performance or battery life The system responds to external events in real time It is not safe to disassemble the machine in this state G1 Sleeping A computer state where the computer consumes a small amount of power user mode threads are not being executed and the system appears to be off from an end user s perspective the display 1s off etc Latency for returning to the Working state varies on the wakeup environment selected prior to entry of this state for example should the system context are saved by the hardware and the rest by system software It is not safe to disassemble the machine in this state G2 S5 Soft Off A computer state where the computer consumes a minimal amount of power No user mode or system mode code is running This state requires a large latency in order to ret
11. The pin assignment of the line in jack is as follows No Signal Description Te 1 OND Ground Js d 2 LNENL Lineinleftsound O l 3 LNENR Lineinrightsound GND Ground J J I 5 GND Ground oo fol Microphone J ack The pin assignment of the microphone jack is as follows No Signa Description Type 1 GND X Ground J S 2 MICIN External Microphone input signal 1 3 GND Ground 4 JEXTMICDET EXTERNAL MIC detect I 5 OND Ground B 14 Internal Microphone Connector The pin assignment of the internal microphone is as follows Cno Sigma Description mye MICIN External Microphone input signal 2 OND Ground B 8 FIC A550 Service Manual Appendix FRU Parts Listing This appendix provides you with the field replaceable unit FRU parts listing of the A360 Series Refer to this appendix whenever ordering for spare parts or requesting for RMA Returned Merchandise Authorization number FRU FIC A360 Series Service Manual C 1 C FRU Parts Listing DVD ROM 8X MKE 23 40319 0 25 02398 00 25 02398 20 PLASTIC M CD RW PANEL _80 40428 00 25 02394 00 HDDIOGBHIT 23 20723 00 HDD BRACKET 245129200 F CABLE 222110400 Module HDD 10 GB _FUJ 25 02394 10 HDDIOGB
12. 1 6 5 How to Exit the Setup Program There are three choices to escape from the Setup program Advanced Security Item Specific Help Exit Saving Changes Exit System Setup and Exit Discarding Changes save your changes to Load Setup Defaults CMOS Discard Changes Save Changes Battery Refresh Figure 1 19 BIOS Setup Exit Menu B Exit Saving Changes Exits System Setup and saves your changes to CMOS B Exit Discard Changes Exits Setup utility without saving Setup data to CMOS B Load Setup Defaults Loads the default settings for all items in Setup B Discard Changes Reverts to previously selected settings B Save Changes Saves Setup data to CMOS B Battery Refresh Reactivate the battery 1 28 FIC A860 Service Manual Chapter Installation and Upgrade 2 1 Overview This chapter provides guidelines on installing the device drivers for the built in features of the A360 Most of the driver installation procedures mentioned here are only for Windows 98 Me and Windows 2000 This chapter also includes procedures on how to upgrade major internal system components like CPU memory hard disk and feature card modules 2 2 Notebook Drivers and Utilities The notebook requires several device drivers that you need to install and setup before you can fully operate the notebook These are Phoenix PHDISK Suspend to Disk Utility DOS S3 Savage4 Integrated in Twister VGA Driver Windows 98 Me 2000 VIA
13. 6 13 6 4 2 Starting Check 6 14 6 4 3 Memory Interface Check 6 14 6 4 4 CRT Interface Check 6 15 6 4 5 FDD Interface Check 6 15 6 4 6 HDD Interface Check 6 16 6 4 7 Internal Keyboard Check 6 16 6 4 8 Glide pad Interface Check 6 17 6 4 9 CD ROM Interface Check 6 17 6 4 10 Charger Board Interface Check 6 18 6 4 11 Serial Port Interface Check 6 18 6 4 12 External Keyboard Check 6 19 6 4 13 X PS 2 Mouse Interface Check 6 19 6 4 14 Printer Port Interface Check 6 20 6 4 15 A Audio Port Interface Check 6 20 6 4 16 PCMCIA Interface Check 6 21 6 4 17 USB Port Interface Check 6 21 6 4 18 DC DC Power Check 6 22 6 4 19 LCD Panel Interface Check 6 22 6 4 20 Suspend Function Check 6 23 6 4 21 LED Indicator Function Check 6 24 6 4 22 Cover Switch Function Check 6 25 6 4 23 Internal Modem or LAN Port Check 6 25 6 4 24 Internal Combo Modem LAN Port Check 6 26 6 4 25 FIR Interface Check 6 26 6 4 20 IEEEI394 Interface Check 6 27 6 4 27 TV Out Interface Check 6 27 Appendix A Notebook Specification A l System Specification A 1 A 2 Display Specification A 4 Vi FIC A360 Service Manual Table of Contents A 3 Floppy Disk Drive Specification A 6 A 4 CD ROM Drive Specification A 7 A 5 DVD ROM Drive Specification A 7 A 6 CD RW Drive Specification A 8 A 7 Keyboard Specification A 8 A 8 Touch Pad Specification A 8 A 9 Internal Modem Specification A 9 A 10 Internal LAN
14. Any write command is ignored PD3 RDATA P14 S IO I Port data 3 Haw serial bit stream from the disk drive low active Each falling edge represents a flux transition of the encoded data PDA DSKCHG P14 S IO I Port data 4 This input senses that the driver door is open or that the diskette has possibly been changed since the last drive selection D5 P14 0 D6 MTROZ P14 D12 IO O Port data 6 This active low outputs select motor drives 0 D7 P140 CK DS1 _T_D12 1 O A low active output from the printer indicating that it has received the data and is ready to accept new data Bit 6 of the printer status register reads the ACK Input Refer to parallel port description for use of this pin in ECP and EPP mode 11 BUSY MRT1 _T D12 I O This is a status output from the printer a high indicating that the printer is not ready to receive new data B 2 FIC A550 Service Manual Pin Assignments Bit 7 of the Printer status register is the complement Of the BUSY input Refer to parallel port description for use of this pin in ECP and EPP mode This active low outputs select motor Drives 1 12 PE WDATA Z T D12 l O Another status output from the printer a high indicating that printer is out of paper Bit 5 of the printer status register reads the PE input Refer to parallel port description for use of this pin in ECP and EPP mode This active low high current driver provide the encoded data to the disk drive Each falling edge cause a flu
15. Click Next to proceed the further step Select Search for a suitable driver for my device and click Next Tick on Specify a location box then click Next and Browse buttons and then navigate to the VGA driver location as MDriversi Win2K VGA Click OK and Next to begin searching the driver The Add New Hardware will found S3 Graphics Inc Twister FIC A360 Service Manual 2 3 8 2 Installation and Upgrade Click Next to continue installing the driver Click Finish button to finish installing VGA driver and Click Yes to restart the computer 2 2 4 Installing the Audio Device Driver Your notebook computer uses AD1886 AC97 Codec 2 1 Audio controller Installing Audio Driver for Windows 98 l 2 d Boot Windows 98 from your hard disk and insert the disc containing the Audio driver for Windows 98 Click Start Settings and Control Panel Double click System and click Device Manager tab Under Other Devices you ll see PCI Multimedia Audio Device Click Refresh button The Add New Hardware Wizard will detect PCI Multimedia Audio Device Click Next to search for the driver Click Next to continue Tick Specify a location and click Browse button Then navigate to Drivers Win98VA udio and click Next Click Next to accept the updated driver for SoundMAX Integrated Digital Audio driver Click Finish to complete installation Restart Computer to finish setting up Audio Installing Audio Driver for Windows Me l
16. Disabled prevents any installed PS 2 mouse from functioning but frees up IRQI2 Both allows both internal and external PS 2 mouse to be active Auto will only allow the external PS 2 mouse to be active if it is detected FIC A360Service Manual 1 23 Outline of the A360 B LCD Panel View Expansion B Silent Boot Select boot screen during POST Gel scht 2Leeal BUS IDE B Frame Buffer Size Allows you to select sharing VGA memory size from ue ToS EMEN SDRAM If you want to play DVD with Power DVD please set the size of VGA E frame buffer size to 16MB or 32MB and enable Hardware accelerator function under Power DVD B I O Device Configuration Lets you configure input output device such as Serial Port Parallel Port and Floppy disk controller Advanced I O Device Configuration Item Specific Help Configure serial port Serial port A Enabled using options Base I O address 3F8 IRQ4 Infrared port Enabled Disabled Mode IrDA No configuration Base I O address 2F8 IRQ3 Parallel port Enabled Enabled Mode EPP User configuration Base I O address 378 Floppy disk controller Enabled Auto BIOS or OS chooses configuration Figure 1 16 I O Device Configuration Sub Menu Serial port A Disabled Auto i Configure serial port A using options Enabled Disabled No configuration Enabled User configuration Auto BIOS or OS configuration
17. Group Pin MM V 20V 3VA Nil PIC16C62A VT82C686B RTC I F Internal Modem PMU07 PWRON PCMCIA Card AC97 Codec PWRON PCMCIA Slot 5V 3V PWRON VGA PCMCIA PCMCIA Slot 3V DRAM Twister DRAM I F M38867 MAX3243 5VS SUSB FLASH ROM HDD CD ROM USB Internal K B Glide Pad External P S2 Mouse FDD Audio AMP Fan 3VS SUSB VT82C686B ISA I F Power Clock Generator amp Buffer W137 RTCVCCS VT82C686B RTC FIC A360 Service Manual 3 17 Software Functional Overview 3 5 ACPI This section provides the ACPI software function of the notebook 3 5 1 General Requirements The BIOS must meet the following general Power Management requirements e Refers to the portion of the firmware that is compatible with the ACPI 1 0 specifications e Support for Suspend to RAM S1 state and Suspend to Disk mode S4 state e Support the Wake up event from Modem Ring in 51 84 state e Support the Wake up event from RTC Time Date alarm in S1 state This is enabled by a CMOS Setup option e Power Management must not substantially affect or degrade system performance Global System State Definitions Global system states Gx states apply to the entire system and are visible to the user Following is a list of the system states G0 S0 Working A computer state where the system dispatches user mode application threads and they execute In this state devices peripherals are dynamically having their power state ch
18. Management is set to Battery Only 3 PMUO7 The Embedded controller PMU07 acts as a supplement for power management control It supports a lot of functions via SMBus interface 3 7 1 The System EC RAM with PMUO7 Embedded Controller Command Set The EC I F command set allows the OS to communicate with the PMUOT For detail information refer to ACPI 1 0B specification EC I F Command CU Byte Byte Register Description Interrupt 7 Embedded Header IBF 0 Controller a W Address byte to No Interrupt RD EC A read Sal Fc ll A OBF 1 Embedded Header IBF 0 WR_EC write IBF 0 EC DAT W Data to write Interrupt on IBF 0 Embedded Header zum feo en ee BE_EC acknowledge byte OBF 1 Burst 0x83 LA _SC W Command byte Interrupt on Disable Header IBF 0 Embedded Controller BD_EC Embedded Header ES jer uem QR EC A host OBF 1 FIC A360 Service Manual 3 37 3 38 Software Functional Overview FIC A360 Service Manual Software Functional Overview 3 7 2 PMUO7 EC RAM List The micro controller PMUO7 acts as a supplement for power management control It supports the following functions via SMBus Command 0x80 0xC Addr Register Bit Number eT F R W Logic Default D Epp 00h ym 0x0000 mWh Fixed value som ema on iom A RUW DATA 15 0 oxi 0X0000 OxfiieimWh capacity Oxffff Unknown UN ES Last Full 04h PE 0x0000 Oxfffe mWh EI R W DATA 15 0 1 m Oxffff Off Un
19. Remove the palm rest cover by slowly unsnapping each section of the palm rest cover from the base unit 3 Slowly lift the cover case and you will find two cables connected to the main board One is from glidepad and another one is from Audio DJ panel Pull the glidepad cable and Audio DJ panel from the main board to separate the palm rest cover from the system unit FIC A360 Service Manual 5 7 Maintenance amp Disassembly 4 Underneath the palm rest cover you will see the glidepad module assembly Remove the five screws on the glidepad converter board where the glidepad wire cable is connected Glidepad module Palm rest panel cover Connectors Figure 5 5 Removing Palm Rest Glide Pad 5 When the converted board is removed you can remove the select button bracket casing covering the glidepad board 6 Replace a new glidepad module and reverse the procedure to reassemble 5 5 4 Removing the Internal Hard Disk Drive The notebook provides a built in hard disk for the primary IDE controller The HDD is an industry standard 2 5 IDE disk drive with a maximum height of 9 5mm 1 Find out the built in hard disk secured with one screw at the upper right corner of the hard disk Remove this screw and carefully pull the hard disk module from the connector Eun Figure 5 6 The disassembly of Hard Disk Drive 5 8 FIC A360 Service Manual Maintenance amp Disassembly 2 Remove four screws of frame HDD bracket plat
20. The notebook uses 3 4X AGP VGA graphics controller that owns maximum 32MB video memory with SMA technology All LCD models can support 16M colors or maximum 32 bit true color at 1024x768 resolution The notebook also supports simultaneous display of the LCD with the external VGA monitor The LCD screen also uses CCFT Cold Cathode Fluorescent Tube backlighting which consumes much of the electrical power of the notebook To save battery power the system has an advanced power management feature that switches off the LCD when there is no system activity for a predetermined amount of time You adjust the brightness level of the LCD by pressing the display control hot keys You activate the hot keys by pressing the lt Fn gt key along with another function key e lt Fn gt lt F8 gt Key Increases the brightness of the LCD display e lt Fn gt lt F9 gt Key Decreases the brightness of the LCD display Easy Buttons There are three easy buttons two use for accessing Internet and e mail functions instantly and easily the other one lets you define certain functions by yourself Descriptions of the easy buttons appear in the latter part of this section e e e Internet Button E Mail Button User Defined Button Figure 1 3 Easy Button Internet Button This technology is designed specifically for providing a very convenient way in connecting Internet only by pressing Internet button as shown in the graphics For more unde
21. When it comes to screen problems heat plays a big part After a good working session the typical routine is to shut the machine and close the cover But the display surface no matter what type it is and the components inside the computer radiates heat when you close the cover you trap the heat against the screen Leave the computer s cover open for about ten minutes while the heat disperses Make this a habit FIC A360 Service Manual 5 1 Maintenance amp Disassembly 5 2 4 Maintaining the Hard Disk Drive The hard disk drive is one of the most common parts that always gets problem Here 1s some preventive maintenance that you can do when handling the hard disk e Always back up the data files from the hard disk e Runa virus detecting program for possible virus infected area on the hard disk e Use SCANDISK to correct any errors found in the directory and File Allocation Table FAT This will also free up space from any unused sectors e Never turn the computer off when the hard disk is being accessed e Never move or raise the computer while the hard disk is being accessed most especially don t jar the hard disk as this may cause a hard disk crash e Use hard disk system tools like Disk Defragmenter under Windows This reorganizes your hard disk by eliminating fragmentation and improves the hard disk access time 5 2 5 Handling the Computer Battery Packs The battery packs furnished with the computer require reasonable care
22. Yes I want to restart my computer now selected click Finish to complete the modem installation 2 2 9 Installing Internal LAN Device Driver Your notebook computer may come with an optional internal LAN which uses the Intel 82559 chip Please follow the procedures below for installing the LAN driver Installing Internal LAN for Windows 98 1 Boot Windows 98 from your hard disk and insert the disc containing the LAN driver for Windows 98 2 Click the Start button then click Settings and Control Panel Double click System and click Device Manager tab Under Other Devices you ll see PCI Ethernet Controller 3 Click Refresh button The Add New Hardware Wizard will detect PCI Ethernet Controller Click Next to search for the driver 4 Click Next to continue 5 Tick Specify a location and click Browse button Then navigate to Drivers Win98 LAN and click Next 6 Click Next to accept the updated driver for Intel 82559 Fast Ethernet LAN driver 7 Click Next to continue with LAN driver installation 8 Insert the disk labeled Windows 98 Second Edition CD ROM and then click OK 9 Type Win98 then click OK 10 Click Finish to complete installation 11 Restart Computer to finish setting up LAN Installing Internal LAN for Windows Me 1 Boot WinMe from your hard disk and insert the disc containing the LAN driver for WinMe The New Hardware Found Message box appears 2 You will find the message stated searching PC
23. e Battery Release Latch BattryBay Bay EX o S Figure 2 1 Mini PCl Socket Compartment Door 1 Locate the modem module socket Align the notch with the notch in the socket connector and insert the module as follows nsert the cable into the modem module Hold the modem module at an angle and align the modem module connector with the socket in the system Push the connector into the socket Press down on the edge of the modem module until the locking tabs on the sides snap into place securing the module Figure 2 2 Mini PCl Socket Compartment 2 6 FIC A360 Service Manual Installation and Upgrade 2 Toremove the modem module press the locking tabs away from the sides of the module until the module pops up Then remove the modem module 3 Reassemble the notebook components as follows Put the Mini PCI Socket Compartment door back Replace the screw Turn the system over 4 Boot Windows from your hard disk and insert the disc containing the Modem driver for Windows 5 Click the Start button and then click Run In the Run dialog box click Browse button and navigate to the directory as driver Win98 MODEM setup exe where the modem driver is located Please change Win98 to other path named as WinMe Win2K to fit the operating system you are using 6 Click OK to process the installation of modem driver Follow the instruction to finish the installation 7 With
24. to it just unhook the panel from the speaker compartment case 3 The speaker cable is directly connected to the main board Pull the cable and take it out 5 5 11 Removing the FDD Module The procedures for removing and replacing the FDD module is as follows 1 Before removing the internal speaker module you need first to disassemble keyboard palm rest HDD LCD panel heat sink plate CD ROM top cover system cover and internal speakers The FDD cable is connected to main board Detach the FDD cable also 2 The FDD module is assembled to the lower left side of the base unit just on bottom of the hard disk drive Screws Figure 5 17 Remove Floppy Disk Drive Remove three screws securing around the FDD metal plate Detach the FDD cable connected to the main board Slowly lift the entire FDD module and remove from the base unit a ae e To remove the metal plate in order to replace the FDD 5 14 FIC A360 Service Manual Maintenance amp Disassembly 5 5 12 Removing Replacing the Motherboard The motherboard contains the major chipset and components needed to run the notebook Follow the steps below on how to remove and replace the motherboard 1 Before removing the motherboard you need first to disassemble the all basis unit modules mentioned in the previous sections 2 On the motherboard there are ten hex bolts and two screws as showed below Remove these hex bolts and screws Six Hex bolts at Rear Side o
25. 1 is Create partition Action 2 is Create File Action 3 is Reboot Action 4 is Exit You can use either of the following two options for executing PHDISK utility FIC A360 Service Manual 2 1 Installation and Upgrade 1 PHDISK Create Partition you can choose to run Suspend to Disk and save your work into an allocated fixed disk partition This option should be done before partitioning and formatting your hard disk The advantage of this option is that it is more secure since the files are saved in a separate partition and has no risk of being deleted The disadvantage of this is that you need to allocate enough disk partition for future memory upgrade The STD partition should always be larger than the system memory RAM 2 PHDISK Create File you can also choose to run Suspend to Disk and save your work into a STD file You do not need to allocate an extra disk partition when running this option The advantage of this is that you do not need to allocate or waste extra disk partition The disadvantage of this option is that it is less secure since there is risk of deleting the STD file although the file is hidden It s better to choose action 2 to create the SAVE2DSK BIN file The program will ask you to input the size of this file You just only input the value according to the suggestion After executing PHDisk exe you will get some information about the SAVE2DSK BIN file created by PHDISK program The size of this file
26. 13 9 SMBus Host controller Interface via Embedded R E controller S These registers are not available when PMU slave mode or charger mode is selected The PMUOG has access protect function for the EEPROM in the battery to cancel the protection set the access protect cancel bit For detail refer to SMBus section ND Sol o Z amp Z d hash rua o I UJ C UI gl gg PE R E S The SMBus address A8 AE meme comme ey 3 0X99 protection is cancelled 99h to T When polling checks this register the interval time is necessary more than 500usec R W This is the read only register but the written data will be able to read back till PMU updates the data periodically or PMU detects the status change FICA360SemiceManud 44 Software Functional Overview Register Bit Number F A R W L Default D Dee ore ieee eee C 2 ADP STS R W HES 7 1 K E CON 21 AC adapter is connected N m Battery trip point is BTP 1 detected EMP 1 Battery is empty LOW 1 Battery is Low battery WAR 1 state ERR 1 Battery is Warning state DCHG 1 Battery is Error state CHG 1 Battery is discharged CON 1 Battery is charged Battery is connected Aih BAT1_STS 1st Battery J I mMm QrOU o IO ZOO A2h BAT2_STS 2 Battery BAT1_CAP RUW BCAP W zor aes 0x00 0x64 0 100 Ox7F Unknown 0x80 Not installed D D
27. 2 System Memory 3 3 Video 3 3 Enhanced IDE 3 5 Audio 3 6 Super I O 3 6 PCMCIA 3 6 LED Indicator 3 6 Hot Keys Definition 3 7 Plug amp Play 3 7 PCI Device 3 8 SMBus Devices 3 9 Resource Allocation 3 9 GPIO Pin Assignment 3 11 Intel PIIX4M GPI Signal 3 13 FIC A360 Service Manual FIC A360 Service Manual Table of Contents 3 3 16 3 3 17 3 3 18 3 3 19 3 4 1 3 4 2 3 5 ACPI 3 16 3 5 1 3 9 2 9199 3 5 4 3 5 5 3 5 6 3 5 7 3 5 8 3 5 9 3 5 10 3 5 11 5512 3 5 13 3 5 14 3 5 15 3 5 16 3 5 17 3 5 18 3 5 19 3 6 1 3 6 2 3 6 3 3 6 4 3 7 PMUO 7 3 32 S SN Intel PIIX4M GPO Signal 3 13 PMU07 GPIO Signal 3 14 AS50L Super I O 37N869 GPIO Pin Definition 3 14 M38867 GPIO Signal 3 15 3 4 Power Management 3 15 General Requirements 3 15 System Power Plane 3 15 General Requirements 3 16 System Power Plane 3 16 Global System State Definitions 3 16 Device Power State Definitions 3 17 Sleeping State Definitions 3 18 Power States 3 19 Power States transition event 3 19 Lid Switch 3 20 Power Button and Internet Mail Button 3 20 Device Power Management 3 20 Expanding Event Through the Embedded Controller 3 22 Thermal Control 3 24 Hardware Thermal Events 3 26 Active Cooling Strength 3 26 Passive Cooling Equation 3 27 Critical Shutdown 3 28 Other Implementation Of Thermal Controllable Devices 3 28 Thermal
28. 2 2 3 243 5 2 4 23 125 Cleaning the Computer 5 1 Protecting the Disk Drives 5 1 Maintaining the LCD Quality 5 1 Maintaining the Hard Disk Drive 5 2 Handling the Computer Battery Packs 5 2 5 3 Required Tools and Equipment 5 3 5 4 Notebook Field Replaceable Parts and Assemblies 5 3 5 4 1 5 4 2 Cover Display LCD assembly 5 4 System Unit Assembly 5 4 5 5 Parts Removal and Replacement Procedures 5 6 5 5 1 55 2 3 59 29 5 5 4 31959 5 5 6 5 5 7 5 5 8 5 5 9 5 5 10 5 5 11 3 95 12 5 5 13 5 5 14 Removing the Battery Pack 5 6 Removing the Keyboard 5 6 Removing the LCD Panel 5 7 Removing the Internal Hard Disk Drive 5 9 Removing the Heat Sink Plate and Cooling Fan 5 10 Removing the CD ROM Module 5 10 Removing the System Top Cover 5 11 Removing the Glide Pad 5 12 Removing the Audio Board 5 13 Removing the Battery Board 5 14 Removing the Internal Speakers 5 14 Removing the FDD Module 5 15 Removing the CPU 5 16 Removing Replacing the Motherboard 5 17 Chapter6 Troubleshooting and Repair 6 1 Introduction 6 1 6 1 1 Helpful Starters 6 1 6 2 System BIOS Related Problems 6 1 6 2 1 6 2 2 FIC A360 Service Manual POST Messages 6 1 Informational Messages 6 4 Table of Contents 6 2 3 6 2 4 Beep Codes 6 4 Run time Error Messages 6 9 6 3 Quick Troubleshooting 6 10 6 4 Component Level Troubleshooting 6 13 6 4 1 General Overview
29. 4 8 2 Video Memory The video memory of the notebook is embedded inside the VGA controller chip S3 Savage 4 with 8 16 and 32MB SMA video memory that can support display resolutions of up to 1024 x 768 at 32 bit 16M color TFT LCD 4 9 System BIOS The notebook utilizes the Phoenix BIOS 4 0 Release 6 0 Basic I O System that contains both the main system BIOS and the VGA BIOS with Shadow BIOS capability It utilizes Flash EPROM BIOS that allows instant erasing and programming without replacing the EPROM chip The BIOS is stored in a 32 pin PLCC package FLASH ROM SST 28SFO40A 90 120 or Winbond W29C040P 90 with 4Mbit size and is mounted into the motherboard While posting the system the Shadow RAM will be enabled and the ROM will be disabled 4 10 Video Subsystem The video subsystem integrated inside the North Bridge chip and the LCD panel controls the display output to both the LCD Panel screen and to the external VGA port 4 10 1 Video Chip Controller S3 Savage 4 also includes 8 16 and 32MB of shared architecture memory SMA with all of the above in a single BGA package Feature Summary of the S3 Savage 4 e S3 Savage 4 Chip set e 32 64 Bit 8 16 32MB SMA video buffer e Designed for AGP 4X 2X with side band addressing and execute modes e 128 bit engine with dual rendering pipelines e Floating point triangle setup engine Single cycle 3D architecture and trilinear filtering e True color rendering e 140MHz pixels sectrilinear fill
30. ASh BAT2 CAP RUW BCAP Reserved Don t care azn SMB Aet Rw AppREsS eo E ADDR g Status N A8h GPIO A A9h GPIO B c R W RUN_ EVT STS gt Oo E n JJ SMBAlert output device address The alert response function is available when this register is cleared 0x00 only 0x00 When the several devices assert the alert signal at the same time the least address is stored to this register And when this register is cleared next alert address is stored to this register Head 0 No event 1 EVT detection 0x00 To clear the notified event flag without unexpected event loss clear the 0x00 corresponding bit flag only For this operation this register has special writing manner as follows NUM pee vO EE 0 70 NEM ES Ce SOG 299 D S CO se DD jJ UO BTP2 event is detected SMBus event is detected SMBaAlert is detected GPIO event is detected Battery event is detected 0x00 D 2 on UJ Op 5 5 S H Battery event is detected p M R E T Thermal event is detected 2 B T S 2 Read High alarm point is 0 No event 1 EVT detection Write detected Low alarm point is detected Polling communication failure with retry 0x00 WAKE EVT STS W ACh b W ADh RUN_ T EVT STS 2 Reserved 7 1 AEh WAKE EVT_STS 2 Reserved 7 1 AFh 5 EL THERMAL Reserved T This register is not cleared if the system is in S4 S5 state 5 Af
31. Advanced System Power Management Support e Dynamic power down of SDRAM e Independent clock stop controls for CPU SDRAM AGP and PCI bus e Low leakage I O pads Full Software Support e Drivers for major operating systems and APIs e North Bridge Chipset and Video BIOS support 4 6 FIC A360 Service Manual Hardware Functional Overview 4 5 2 VT82C6806B Features The VT82C686B PSIPC PCI Super I O Integrated Peripheral Controller is a high integration high performance power efficient and high compatibility device that supports Intel and non Intel based processor to PCI bus bridge functionality to make a complete Microsoft PC99 compliant PCI ISA system The VT82C686B functions and capabilities include Inter operable with VIA and other Host to PCI Bridges e Combine with TWISTER for a complete 66 100 133 MHz Socket 370 or Slot 1 system with integrated 2D 3D graphics S3 Savage 4 e Inter operable with Intel or other Host to PCI bridges for a complete PC99 compliant PCI AGP ISA system PCI to ISA Bridge e Integrated ISA Bus Controller with integrated DMA timer and interrupt controller e Integrated Keyboard Controller with PS2 mouse support e Integrated DS12885 style Real Time Clock with extended 256 byte CMOS RAM and Day Month Alarm for ACPI e Integrated USB Controller with root hub and four function ports Integrated UltraDMA 33 66 master mode EIDE controller with enhanced PCI bus commands PCI 2 2 compliant with
32. CD RW Max 3 600Kbyte s CD Max 1 200Kbyte s CD R Max 600Kbyte s CD RW Starting Time Max 10 sec from stand by to ready A 7 Keyboard Specification Keyboard Type JME K9801 Membrane PE Switch Keyboard Height 6 8 0 3 mm 7 0 0 3 mm SPACE Key Keycap Pull Off Force gt 500g Operating Temperature 10 to 60 degrees Celsius A 8 Touch Pad Specification Touch Pad Type Synaptics GlidePoint TM41PD 351 nterface 0 PS 2 compatible with Microsoft Mouse Driver Supply Current 4 0mA Max Operating Supply Voltage CE A 9 Internal Modem Specification Modem Type Askey 1456VQL19R 4 Chipset Lucent Mars3 1648 FIC A360 Service Manual A 9 Notebook Specification Wake Up Function Supports Ring in Resume Wake Up function Connection Mode V 90 Kbps A 10 Internal LAN Specification LAN Type Intel 82559 LAN Chip Interface Mini PCl Bus Speed 10 100 Mbps Wake Up Function Supports Wake on LAN WOL function A 11 Power Supply AC POWER ADAPTER LITEON Adapter Type Liteon PA1600 01 Input Voltage 100 to 240VAC 50 to 60 Hz 1 32A Max at 110VAC 0 66A Max at 220VAC Efficiency 83 Min In Rush Current Cold Start 50A Max at 100 VAC 100A Max at 240 VAC Input Frequency Input Current Output Power Output Voltage 19Vdc main Output Current 3 16A Max 24V Max 19V 5A max Yellow LED On Off L110 x W50 x H29 mm 250g DELTA ADP 65DB Delta ADP 65DB 90 to 264VAC 47 to 63 Hz
33. Click Finish button to finish installing LAN driver 2 2 10 Installing Internal Modem and LAN Combo Device Driver If your notebook has installed two in one combo card for enabling both Modem and LAN function please install Modem and LAN drivers respectively For Modem driver please follow the procedures below for installing the Lucent Data Fax Modem driver Installing Modem Driver of Combo Device for Windows 98 Me 2000 l 25 2 8 Boot Windows from your hard disk and insert the disc containing the Modem driver for Windows Click the Start button and then click Run In the Run dialog box click Browse button and navigate to the directory as driver Win98 MODEM setup exe where the modem driver is located Please change Win98 to other path named as WinMe Win2K to fit the operating system you are using Click OK to process the installation of modem driver Follow the instruction to finish the installation With Yes I want to restart my computer now selected click Finish to complete the modem installation FIC A360 Service Manual Installation and Upgrade For LAN please follow the procedures below for installing the Askey 10 100 Mini PCI Ethernet LAN of Combo card Installing LAN Driver of Combo Device for Windows 98 l 2 9 Boot Windows 98 from your hard disk and insert the disc containing the LAN driver for Windows 98 Click the Start button then click Settings and Control Panel Double cl
34. Control Methods 3 29 AC Adapters and Power Source Objects 3 31 3 6 Battery Management 3 31 Battery Sub system 3 31 Battery Warning 3 31 Battery Low 3 31 AC Adapter 3 32 The System EC RAM with PMUO7 3 32 Chapter 4 Table of Contents 352 PMUO7 EC RAM List 3 33 3 8 Miscellaneous 3 41 3 8 1 Security 3 41 3 9 CMOS Setup Utility 3 41 Hardware Functional Overview 4 Overview 4 1 4 2 System Hardware Block Diagram 4 2 4 4 System Processor CPU 4 3 4 4 Intel Mobile Pentium III Features 4 3 4 4 2 Intel Mobile Celeron Features 4 4 4 5 System Core Logic 4 5 4 5 82443ZX Features 4 5 4 5 2 82371MB PIIXAM Features 4 6 4 6 Clock Frequency Generator 4 8 4 7 Cache Memory 4 8 4 8 System Memory 4 8 4 8 1 System Memory 4 8 4 8 2 Video Memory 4 8 4 9 System BIOS 4 8 4 10 Video Subsystem 4 9 4 10 1 Video Chip Controller 4 9 4 10 2 Video Clock 4 9 4 11 I O Subsystem 4 9 4 12 PCMCIA Controller 4 10 4 13 Audio Subsystem 4 11 4 14 Keyboard and Pointing Device 4 13 4 15 Disk Drives Subsystem 4 14 4 16 Power Subsystem 4 14 4 16 1 AC Power Adapter 4 14 4 16 2 Internal Battery Pack 4 14 4 16 3 DC DC Module of Motherboard 4 14 4 16 4 LCD Inverter Board Assembly 4 14 4 17 Micro P Subsystem PMU 07 4 15 FIC A360 Service Manual Table of Contents Chapter5 Maintenance amp Disassembly 5 1 Introduction 5 1 5 2 Preventive Maintenance 5 1 52 1 5
35. Direction 6 face Drop Package Drop Height 91cm under 10Kg 76cm over 10Kg Drop Phase 1 corner 3 line 6 face Electro Static Discharge ESD Contact 6K V Air 10KV A 12 FIC A360 Service Manual Appendix Pin Assignments B 1 CRT VGA Connector The pin assignment of the VGA connector is as follows No PIN ASSIGEMENT by sort DESCRIPTION l Red this DAC analog output drives the CRT 2 GREEN Video 5 O Green this DAC analog output drives the CRT analog interface analog interface 4 Moorie Option 5 ferouno om S 6 REDRetum ground leou 7 jmEENReun gmud foroa 5 BLUE Return ground rud o KEY nocomect MG 10 SYNC Rew ground mud CRT Horizontal Sync this output is The 13 HORIZONTAL c Horizontal sync pulse for the CRT Monitor CRT Vertical Sync this output is the Vertical 14 VERTICAL ONUS sync pulse for the CRT Monitor 15 MONITOR ID Bit 3 5 O DDC monitor clock Absolute Maximum Conditions The following parameters are maximum ratings for VGA Permanent device damage may occur if these rating are exceeded Extended exposure to these ratings may also cause device failure PARAMETER MN 9MAX UNIT VO VOLTAGE 05 6 00V 12mA bone FIC A550 Service Manual B 1 Pin Assignments B 2 Serial Port Connector The pin assignment of the serial COM1 port connector is as follows No PIN A
36. FICA360SemiceManud 841 Software Functional Overview 3 3 12 SMBus Devices The SMBus is a two wire interface through which the system can communicate with power related chips The BIOS should initialize the SMBus devices during POST 3 3 12 VT82C686B SMBus Connection Devices SMBus Device Master Slave BIOS Need to Initialization VT82C686B Core Both Host and 02h Enable SMBus interface and Logic Slave SMBus interrupt SO DIMM Not Need PMU07 Enable PS01 decode interface MAXIM1617 Slave 9Ch Program the desired temperature Temperature Sensor range OZ168 34h Audio DJ Clock Synthesizer Slave D2h Program the desired clock frequency Pin23 output 24MHz Pin22 output 483MHz 3 3 13 Resource Allocation This section summarizes the resource allocation of the notebook computer I O Map 023 098 082 083 278 3 12 FIC A360 Service Manual Software Functional Overview 576 ari ISA DMA Map DMAT Memory Map Address Range Length 00000 9F7FFh 638 KB 9F800 9FFFFh Extended BIOS Data Area A0000 BFFFFh C0000 CBFFFh CC000 CFFFFh D0000 DFFFFh E0000 EOFFFh E1000 FFFFFh IRQ Map TU IRQ 1 System Timer Keyboard IRQ 2 IRQ 3 Serial Infrared Port FIC A360 Service Manual 3 13 Software Functional Overview IRQ 4 Serial Port A Q6 FopyDskDie Q9 AO OC SOSOOCCC CS LIMEN IRQ13 FPU IRQ14 Hard Disk Drive IRQ15 CD ROM
37. GB of DRAM 256Mb DRAM technology 64 bit data width Supports maximum 8 bank interleave 8 pages open simultaneously banks are allocated based on LRU e SDRAM X 1 1 1 1 1 1 1 back to back accesses FIC A360 Service Manual 4 5 Hardware Functional Overview Integrated Savage4 2D 3D Video Accelerator Optimized Shared Memory Architecture SMA 8 to 32 MB frame buffer using system memory Floating point triangle setup engine Single cycle 128 bit 3D architecture 8M triangles second setup engine 140M pixels second trilinear fill rate Full internal AGP4X performance S3 DX7 texture compression S3TC Next generation 128 bit 2D graphics engine High quality DVD video playback Flat panel monitor support 2D 3D resolutions up to 1920x1440 3D Rendering Features single pass multiple textures 8 bit stencil buffer 32 bit true color rendering Specular lighting and diffuse shading Alpha blending modes Massive 2K x 2K textures MPEG 2 video textures Vertex and table fog 16 or 24 bit Z buffering Sprite anti aliasing reflection mapping texture morphing shadows procedural textures and atmospheric effects Motion Video Architecture High quality up down scalar Planar to packed format conversion Motion compensation for full speed DVD playback Hardware subpicture blending and highlights Multiple video windows for video conferencing Contrast hue saturation brightness and gamma controls Digital port for NTSC PAL TV encoders
38. H W Volume Built in Speaker 2 way left and right mini speakers Volume Built in Microphone Mono Line In Jack 1 x line in jack Line Out Jack 1 x line out jack Microphone Jack 1 x 3 5p microphone jack POINTING DEVICE SUBSYSTEM Mitsubishi M38867 QFP 80 Pin Synaptics TM41PDG351 1 Glide Point PS 2 External PS 2 Mouse Mini DIN PS 2 connector share with PS 2 keyboard PCMCIA SUBSYSTEM O2Micro 026933 PCl cardbus bridge 2 Type or Type Il at the same time or Chipset Controller Package Touchpad Type Chipset Controller PCMCIA Slot Configuration 1 Type Ill 32 bit PCI CardBus Register Compatible with Intel 82365SL POWER MANAGEMENT UNIT PMU PMU Modes Video Timeout Hard Disk Timeout Suspend to RAM STR mode Suspend to Disk STD mode LCD Cover Switch STR ACPI DMI 2 0 Thermal Control STATUS LED INDICATORS Number of LEDs 5 LEDs Power Status LED Green color when powering on Green color blinking when in STR or STD Amber color in Battery Low Battery Charge LED Green color in charging status Bus Type Compatibility Lights off when the battery 1s fully charged or no battery installed Green color when a new mail is arriving Green color when accessing the HDD Green color when accessing the FDD Green color for Num Lock activate on keyboard Green color for Caps Lock activate on keyboard Green color for Scroll Lock activate on keyboard FIC A360 Service Manual A 3 Notebook Specification HOT K
39. It includes openings for the battery FDD CD ROM and PCMCIA equipment 5 5 Parts Removal and Replacement Procedures This section contains the field service level removal replacement procedures for the notebook The notebook is designed for optimum modularity in order to make field replacement and maintenance easy and efficient 5 5 1 Removing the Battery Pack The procedure for removing and replacing the battery pack is as follows 1 The battery pack is located on the right side of the system unit 2 To release the battery pack locate the battery latch found underneath the unit 3 Push the latch to release the lock and at the same time pull the battery pack out 5 5 2 Removing the Keyboard The internal keyboard is located above the system top unit and is fitted in without screws on the top unit case Follow the steps below on how to remove the keyboard 1 Remove keyboard cover by gently bending it and sliding it towards in front of you Figure 5 2 Remove keyboard cover 2 Lift the keyboard and tilt it towards the LCD panel 5 6 FIC A360 Service Manual Maintenance amp Disassembly 3 Release keyboard cable by sliding the ZIF connector towards up direction Figure 5 3 Remove keyboard 5 5 3 Removing the Palm Rest and Glide Pad Follow the procedure below on how to remove them 1 Remove the five screws securing the palm rest cover underneath the system base unit screws Figure 5 4 Remove Palm Reset 2
40. MB assist esee 70 isan SE 32 bitnpacked m MB Note The modes may not be available Their availability should be determined by VESA function calls Pane Type Initialization The VGA BIOS will issue INT 15h function call during POST This function call allows the system BIOS to specify the panel type to the VGA BIOS The system BIOS should get the panel type from GPIO pins before the VGA chip initialized and pass this information to VGA BIOS through INT 15 Function 5FOIh LCD Panel ID pin Definition Panel Type 0 0 0 0 f ADIIZI SVGATETAADDISDS 0 0 f HamsmrHSDI2IPSII 3 6 FIC A360 Service Manual Software Functional Overview 3 3 4 Enhanced IDE The system BIOS must be ready to support 4 IDE devices on two controllers The BIOS support Ultra DMA 33 and also supports automatic configuration of drives using both the LBA and CHS large drive remapping method In addition to supporting standard drives through an auto configuration process that does NOT require user involvement or confirmation The system should automatically do this at POST time in a way that is transparent to the user If a drive 1s connected to the bus the drive should be automatically recognized configured and available for use under MS DOS 6 2x Ultra DMA Ultra DMA 33 is a physical protocol used to transfer data between an Ultra DMA 33 capable IDE controller and one or more Ultra DMA 33 capable IDE devices It utilize
41. Normal OFF Clear RTC DATA Before doing password override take off AC adapter and battery first Main Board ID Select ON CD ROM Pos 8 is N A Pin for reserve 2 12 FIC A360 Service Manual Installation and Upgrade 2 3 2 CPU Upgrade Procedure The A360 features Intel Pentium III and Celeron FC PGA Processors It is located on the upper left side of the system motherboard How to Access the CPU Socket To install or replace the CPU follow the steps below 1 Turn off the system and remove both AC adapter and the battery pack from the notebook unit 2 Remove keyboard cover by gently bending it and sliding it towards in front of you Keyboard Cover pn Figure 2 3 Remove keyboard cover 3 Lift the keyboard and tilt it towards the LCD panel 4 Release keyboard cable by sliding the ZIF connector towards up direction x eer ci 7y HIS eae z ni Mee E TEM MN s Figure 2 4 Remove keyboard FIC A360 Service Manual 2 13 Installation and Upgrade 5 Release seven screws as shown in the picture below and then remove heat sink plate by slightly lifting it up Figure 2 5 Remove heat sink plate 6 Use a flat screw driver and insert it into the CPU socket and tilt it towards in front of you to unlock CPU from the socket It s recommended to use the protective tooling securing CPU against damage insert flat screw driver into the CPU socket To unlock CPU Til
42. Overview PSV This control method returns the temperature at which the OS must activate CPU throttling Arguments None Result Code Temperature in tenths Kelvin The result code is an integer value that describes up to 0 1 precision in Kelvin For example 300 0 Kelvin is represented by 3000 _SCP This control method notifies the hardware of the current user cooling mode setting The hardware can use this as a trigger to reassign _ACx and _PSV temperatures The operating system will automatically evaluate _ACx and _PSV objects after executing _SCP Arguments 0 Active 1 Passive Result Code None _TC1 This is a thermal object that evaluates to the constant _ TC1 for use in the Passive cooling formula APerformance TC2 Tn Tn 1 _TC1 Tn Tt _TC2 This is a thermal object that evaluates to the constant _TC2 for use in the Passive cooling formula APerformance _TC2 Tn Tn 1 _TC1 Tn Tt TMP This control method returns the thermal zone L current operating temperature in Kelvin Argument None Result Code Temperature in tenths Kelvin The result is an integer value that describes up to 0 1 precision in Kelvin For example 300 0K 1s represented by the integer 3000 _TSP This is an object that evaluates to a thermal sampling period used by the OS to implement the Passive cooling equation This value along with TCl and _TC2 will enable the OS to provide the proper hysteresis
43. PMU vee automatically off the power 0 Polling command data register address 0x00 OxFF Retry count value 0 After writing to the register addressed A8h AFh Set the OOh to this register E4h E5h E6h 7h E DATA 7 0 DATA 7 0 Don t care B DATA 7 0 Reserved Don t care Es M 2 O R W This is the read only register but the written data will be able to read back till PMU updates the data periodically or PMU detects the status change 3 46 FIC A360 Service Manual Software Functional Overview 3 8 Miscellaneous 3 8 1 Security The user may enter up to eight standard text characters for a password The password includes two levels The higher priority is the Supervisor Password The lower priority is the User Password The Supervisor Password can access all the system resource while the User Password may not access the floppy disk when it is protected by Supervisor Password Also the User Password may not access the floppy disk when the Supervisor Password protects it When the security function is enabled the system will request the user to enter password during the following situation e Power On The system will prompt the user to enter the password before booting the OS If the user key in the wrong password for 3 times then the system will halt e Resume The system will prompt the user to enter password while resuming from STR or STD mode If the user keys in the wrong pas
44. Parts and Assemblies The notebook contains two major assemblies The Cover Display LCD Assembly and the System Unit Assembly Cover Display LCD Assembly e System Unit Assembly o o a cocoi jee o Integrated BEBE eee Microphone IN Power Status e Status LED Indicator Q Easy Buttons LED Indicator M C O Power Button O Glidepad Pointing Device Figure 5 1 Cover Display and System Unit Assembly FIC A360 Service Manual 5 3 Maintenance amp Disassembly 5 4 1 Cover Display LCD assembly The Cover Display LCD Assembly includes the following major Field Replaceable Units parts FRUs e LCD Face and Back Panel Cover These parts are used to cover the whole LCD Panel assembly which includes the LCD Display Module the LCD FPC cables and inverter board e LCD Display Module 12 1 7 13 3 14 1 LCD Liquid Crystal Display screen is used for output display This part is assembled together with LCD Power Inverter Board and LCD cables contained inside the whole LCD Panel Handle this part with care against static electricity and accidents that can break the LCD e LCD Power Inverter Board This part or PCB Printed Circ
45. PixelPitch HO2bxVO2M O O OoOO o o OO Pixel Arrangement RGB vertical stripe Display colors 262144 Colors Module Size H284 x V214 5 x D5 9 MAX mm Weight Approx 500g Contrast Ratio 200 1 typ 3 3V 0 to 50 degrees Celsius Power Supply Operating Temperature Storage Temperature 20 to 60 degrees Celsius 14 1 XGA TFT LCD HANNSTAR HannStar HSD141PX11 A LCD Type 14 1 XGA TFT Display Area H285 7 x V214 3 mm Pelei HOzxVORS OO o Module Size H298 5 x V226 5 x D6 0 MAX mm Weight Approx 520g Contrast Ratio 250 1 typ Power Supply 3 3V LCD Model Response Time 15ms rising typ 35ms falling typ Operating Temperature 0 to 50 degrees Celsius Storage Temperature 20 to 60 degrees Celsius 14 1 XGA TFT LCD CPT CPT CLAA141XCO01 14 1 XGA TFT H285 696 x V214 272 mm H1024 x V768 pixels H0 279 x H0 279 mm RGB vertical stripe Display colors 262K Colors Module Size 298 5 W x 227 5 H x 5 8 D mm Weight LCD Model LCD Type Display Area Display Pixels Pixel Arrangement Approx 550g FIC A360 Service Manual A 5 Notebook Specification Contrast Ratio 200 1 typ A 3 Floppy Disk Drive Specification CITIZEN X1DE 32R CITIZEN X1DE 32R Floppy Diskette Type 3 5 Double Sided High Density Physical Dimension 126 x 96 x 12 7 mm Weight 160g Capacity 1 44MB 1 2MB 720KB High Density Formatted 2MB 1MB Unformatted 500 250 Kbits sec MFM FM 3 ms
46. Secondary disk chip select for 300 range O 28 RSDDACK _ Secondary DMA acknowledge O B 4 FIC A550 Service Manual Pin Assignments 24 RSDIOR JjSecondaydisklOreed O 25 RSDIOW Secondary disk IO write O econdary disk interrupt NG Tee CDROMLED CDROMaccessindicator O GND Ground J A AJ O CDL CDROM sound left signal 1 0O 3 CDRGND LeftGround Z L 0O Co BI O1 PO PO NI CO OQ O N 4 2 1 39 41 38 40 42 5Vs 5V power supply 23 43 44 45 46 48 CSEL SELECT MASTER OR SLAVE ooo b 1 N B 7 DC4NJ ack Pin Assignment The pin assignment of the DC IN connector 1s as follows ADAPV Adapter input voltage Gnd Ground B 8 LCD Connector Pin Assignment The pin assignment of the LCD connector 1s as follows Description Flat panel backlight signal INVENA onirol the LCD backlight LCDIDO CD type bitO LCDID1 CD type bit1 LCDID2 LCD type bit2 LCDID3 LCD type bit3 LCD brightness adjust voltage NO NO M tes mam V 5 0 01 NINNIN AJN NIOIO A Nj U oO FIC A550 Service Manual B 5 Pin Assignments B 9 FDD Connector The pin assignment for the FDD connector 1s as follows La monas oe dek cna Raw sotal Barean Tm ife dek ave wache y RDATA ATA RDATA Read disk data Raw serial bit stream form the disk drive low active Each falling edge
47. Specification A 9 A 11 Power Supply A 9 A 12 Inverter Specification A 10 A 13 DC DC Specification A 10 A 14 Charger Specification A 11 A 15 Mechanical Specification A 11 A 16 Environmental Requirements A 11 Appendix B Pin Assignments B CRT VGA Connector B 1 B 2 Serial Port Connector B 2 B 3 Parallel Port Connector B 2 B 4 PS 2 Mouse Ext Keyboard Mini DIN Connector B 4 B 5 USB Connector B 4 B 6 CD ROM IDE Connector B 4 B 7 DC IN Jack Pin Assignment B 5 B 8 LCD Connector Pin Assignment B 5 B 9 FDD Connector B 6 B 10 HDD Pin Assignment B 6 B 11 Internal Keyboard FPC Connector B 7 B 12 Battery Connector B 7 B 13 Audio Jack B 8 B 14 Internal Microphone Connector B 8 Appendix C FRU Parts Listing FIC A360 Service Manual Vii Chapter Outline of the A360 1 1 Introduction This chapter provides the outline features and operation of the A360 including the BIOS Setup program and other system options The A360 all in one notebook offers the latest in advanced portable computing and multimedia technology that even outperforms most desktop computers It incorporates the latest Intel Pentium III FC PGA 370 Processor or Intel Celeron FC PGA 370 processor and fully compatibles with an entire library of PC software based on operating systems such as MS DOS Windows 98 Me and Windows NT 2000 It also runs on future versions of Windows It comes with a built in Windows 98 Me keyboard gl
48. Tech Support E mail pcg esd technical support pcg fic com tw FIC A360 MODEL INTEL FC PGA PENTIUM III CELERON NOTEBOOKS Reference and Service Manual L July 2001 Volume 1 First International Computer Inc Portable Computing Group 7F 266 Wen Hua 2 Rd Linko 244 Taipei Taiwan R O C Preface This manual contains operation specifications technical references maintenance and troubleshooting instructions for the FIC A360 notebook Intended Audience This manual is primarily intended for use by qualified service technicians assigned to FIC notebook PC repair operations However several sections contain overview technical information useful to a general less technical audience Contents This manual contains the following e Chapter 1 Outline of the A360 Introduces the notebook and identifies all standard and optional features including outlines on the BIOS SETUP program e Chapter 2 Installation and Upgrade Provides information on installing the device drivers and utility programs of the notebook as well as important system upgrade procedures e Chapter 3 Software Functional Overview Provides a functional overview of the notebook s BIOS and software operation This includes the power management function and system resource listing e Chapter 4 Hardware Functional Overview Provides a functional overview of the notebook s hardware and sub assemblies as well as description of ever
49. a timer tick occurs during this time period an error message is displayed on the screen Other failures are hard to detect If possible the BIOS will continue with POST skipping the memory tests Troubleshooting and Repair Beep Diagnostic Code Code 4 2 3 4 2 4 4 3 4 4 4 2 4 4 3 m Co Table 6 3 d a ial A20 failure Unexpected interrupt in protected mode RAM test of memory above 64K in progress or failure Programmable interval timer channel 2 test in progress or failure Real time clock test in progress or failure Serial port test in progress or failure Parallel port test in progress or failure Math coprocessor test in progress or failure BIOS Beep Codes Test Performed To test extended memory the processor must be placed in protected mode and the A20 line must be enabled For the memory tests the BIOS generally uses the keyboard controller to enable A20 If the A20 line is not properly set during the memory test an error message is displayed on the screen and the memory test are suspended The system does not halt During the memory tests the processor is placed in protected mode All interrupts in the interrupt descriptor table are initialized to point to special handler that displays a message on the screen All hardware interrupt are disabled The system does not halt when an unexpected interrupt occurs The memory above the first 64K is tested with a r
50. and 16 Kbyte write back data cache Integrated second level L2 cache 128 Kbyte ECC protected cache data array Intel s latest Celeron processors in the FC PGA package are manufactured using the advanced 0 18 micron technology e Binary compatible with applications running on previous members of the Intel microprocessor line e Supports the Intel Architecture with Dynamic Execution e Specifically designed for uni processor based Value PC systems with the capabilities of MMX technology e Power Management Features Quick Start for low power low exit latency clock throttling and Deep Sleep mode for extremely low power dissipation e Optimized for 32 bit applications running on advanced 32 bit operating systems 4 4 FIC A360 Service Manual Hardware Functional Overview e UPGA 2 packaging technology for thin form factor notebook designs Exposed die enables more efficient heat dissipation e Low Power GTL processor system bus interface 64 bit data bus 100 MHz operation e Integrated Intel Floating Point Unit compatible with the IEEE Std 754 e Integrated thermal diode measuring processor temperature 4 5 System Core Logic The system core logic function of the notebook is implemented on the CPU module and motherboard using the VIA S3 Savage IX AGPset The VIA S3 Savage IX AGPset is intended for the Pentium III processor platform and emerging 3D graphics multimedia applications The VIA S3 Savage IX AGPset brings 100 133 MHz FSB
51. and LAN Drive Support Quick Boot 10 Seconds CPU i Auto detect the CPU type and speed for Intel Pentium III based system Level 2 SRAM auto sizing and detection Display System auto detects LCD or CRT presence on boot and lid closed FIC A360 Service Manual 3 1 Software Functional Overview Support Panning while LCD in a display resolution greater than supported Support Microsoft Direct 3D Support AGP4X Bus Controller Chip Hard Disk Enhanced IDE spec Support auto IDE detection Support LBA mode for larger capacity HDD Support Ultra DMA 33 Support Fast PIO mode 1 4 transfer Support 32 bit PIO transfer Support Multi Sector transfer Support SMART monitoring Multi Boot Allow the user to select boot from FDD HDD and CD ROM and LAN devices Plug and Play Support PnP Run Time Service and conflict free allocation of resource during POST Smart Battery Support BIOS interface to pass battery information to the application via SMBus Keyboard Controller Support Fn hot keys two Win98 hot keys built in Glide Pad and external PS 2 mouse keyboard PCMCIA Compliant with PCMCIA 2 1 specification Audio DJ With DVD resume system Port Replicator I O port replicator duplicates the following ports Video Port Printer Port COM Port PS 2 Mouse amp Standard Keyboard Port USB Port DC In Jack Power Management The power management is compliant with ACPI 1 0B Support ACPI Mode specification and supports the following power s
52. and handling to ensure efficient operation and maximum life Periodically inspect the battery terminals and the batteries for evidence of corrosion and oxide build up To ensure that the battery packs endure normal life cycle always observe the following precautions when handling the battery packs e Do not drop the battery packs or subject them to excessive shock and vibration e Do not expose the battery packs to direct sunlight moisture or chemical compounds e Do not disassemble the battery packs e Do not use the battery packs to power other devices e Do not short the battery leads or connect the battery with reversed polarity e Never attempt to charge the battery packs in any way other than as described in this manual and the User s Manual e Always charge the battery packs as soon as possible after a low battery indication 5 2 FIC A360 Service Manual Maintenance amp Disassembly 5 3 Required Tools and Equipment To troubleshoot and repair PC systems properly you need a few basic tools Tweezers Small flat blade screwdriver Small Cross screwdriver Regular size Cross screwdriver Small Hex bolt screwdriver All boards options and peripherals contain components that are sensitive to static electricity When handling any of these items use wrist or ankle grounding straps and grounded working mats When moving or storing items use the anti static bags supplied with the items 5 4 Notebook Field Replaceable
53. and real mode DOS legacy compatibility Hardware assisted FM synthesis for legacy compatibility Direct two game ports and one MIDI port interface Complete software driver support for Windows 95 98 2000 and Windows NT Voltage Temperature Fan Speed Monitor and Controller Five positive voltage one internal three temperature one internal and two fan speed monitoring Programmable control status monitor and alarm for flexible desktop management Automatic clock throttling with integrated temperature sensing Internal core VCC voltage sensing Flexible external voltage sensing arrangement any positive supply and battery Universal Serial Bus Controller USB v1 1 and Intel Universal HCI v1 1 compatible Eighteen level doublewords data FIFO with full scatter and gather capability Root hub and four function ports Integrated physical layer transceivers with optional over current detection status on USB inputs Legacy keyboard and PS 2 mouse support System Management Bus Interface Host interface for processor communications Slave interface for external SMBus masters Sophisticated PC99 Compatible Mobile Power Management 4 8 Supports both ACPI and legacy APM power management ACPI v1 0 Compliant APM v1 2 Compliant CPU clock throttling and clock stop control for complete ACPI CO to C3 state support PCI bus clock run Power Management Enabled PME control and PCI CPU clock generator stop control Supports multiple system suspen
54. battery when the following condition is detected The temperature of the system is too high The remaining capacity is 95 and more e Battery Life gt 2 5 to 3 Hours e Battery reading methodology is through PMU07 SMBus D Note that the battery life is dependent on different configuration running E g with CD ROM battery life is shorter document keyin only battery life is longer PMU disable battery life is short PMU enable battery life is longer 3 6 2 Battery Low Warning When the battery capacity remains 8 the PMUOT will generate a battery warning SMI The system will do the following action The Power LED Indicator will continually blinking with 1 Hz The system issues a warning beep 3 beeps at once 3 6 3 Battery Low When the battery capacity remains 346 the system will generate a battery low SMI The system will do the following action The system will enter Suspend To Disk mode even the power management is 3 36 FIC A360 Service Manual Software Functional Overview disabled The function of power on or Resume will be inhibited until the battery low condition is removed 3 6 4 AC Adapter When plug in the AC adapter the system will do the following action The charger will charge the Main Battery if it is possible The Battery Charging Indicator will turn on if the battery is in changing mode The power management function will be disabled if the Setup item of Power
55. device Because of this indistinct discrepancy and the fact that a critical heat situation is a remarkably rare occurrence ACPI does not specify a target window for a safe shutdown It is entirely up to the OEM to build in a safe buffer that it sees fit for the target platform 3 5 17 Other Implementation Of Thermal Controllable Devices The ACPI thermal event model is flexible enough to accommodate control of almost any system device capable of controlling heat For example if a mobile PC requires the battery charger to reduce the charging rate in order to reduce heat it can be seamlessly implemented as an ACPI cooling device Associating the charger as an active cooling device and reporting to the OS target temperatures that will enable or disable the power resource to the device do this Figure as following illustrates the implementation Because the example does not create noise this will be an implementation of silence mode QQ d ne RT 55 lt _ACO Fan on off 5 a PSV Throttle CPU Figure 3 5 Other Thermal Control 3 5 18 Thermal Control Methods Control methods and objects related to thermal management are listed in the table below FIC A360 Service Manual 3 33 Software Functional Overview Returns Active trip point in tenths Kelvin eums ew ponnien kavn teat seen ACx This control method returns the temperature at which the OS must start or stop Active cooling
56. display on boot and VESA Super VGA function call Supported Video Mode The following is the display modes supported by the S3 Savega4 in LCD only CRT only and simultaneous mode The VGA BIOS will allow mode sets of resolutions greater than the panel size but only show as much mode display as will fit on the panel Panel Type Initialization The VGA BIOS will issue INT 15h function call during POST This function call allows the system BIOS to specify the panel type to the VGA BIOS The system BIOS should get the panel type from GPI pins before the VGA chip initialized and pass this information to VGA BIOS through INT 15 Function 5FOth Supported standard VGA modes The VGA BIOS supports the IBM VGA Standard 7 bit VGA modes numbers Note All Standard VGA Modes are limited to the standard VGA refresh rates Supported extended video modes CRT device will support all listed VESA mode and other devices such as PANEL amp TV may be limited to the mode support due to their characteristics 3 4 FIC A360 Service Manual Software Functional Overview VESA Mode Pixel Resolution Memory Model Refresh Rates In Minimum Hz Memory MB MB MB MB N MB 104h 1024 x 768 4 bit Planar 43 60 70 75 85 E 100 100 2MB 2MB 2MB 2MB 2MB 2MB 2MB 2MB 100 100 4MB 8MB 2MB 2MB 2MB 4MB 8MB 2MB 2MB 100 4MB 2MB 2MB 2MB 2MB 2MB 4MB 8MB FIC A360 Service Manual 3 5 Software Functional Overview ME 7MB
57. e g disk drives LCD CPU batteries The second part of the chapter identifies all field replaceable parts with the remainder explaining the removal and replacement procedures for the field replaceable parts 5 2 Preventive Maintenance Preventive maintenance 1s limited to cleaning the plastic case the keyboard and the display screen and cleaning the floppy drive heads as required 5 2 1 Cleaning the Computer When it is necessary to clean the plastic case and keyboard use a soft lint free cloth slightly dampened with a mild detergent solution or use the contents of any commercially available computer cleaning kit Never use alcohol petroleum based solvents or harsh detergents to clean the notebook Also do not spray any liquids directly on the computer case keyboard or screen If the liquid crystal display LCD screen has become smeared or dusty clean the screen by first applying a mild glass cleaner to a soft clean lint free cloth and gently wipe the glass Never apply liquids directly on the screen surface Moreover do not use paper towels to clean the display screen Paper can scratch the display screen matte 5 2 2 Protecting the Disk Drives To protect the disk drives and data back up the system disk periodically on floppy diskettes Periodically use a head cleaning diskette in the floppy diskette drive to prolong the life of the drive and to help maintain data integrity 5 2 3 Maintaining the LCD Quality
58. motherboard through the HDD connector e CD ROM DVD ROM CD RW Drive Assembly The CD ROM DVD ROM CD RW Drive Assembly is attached on the left side of the base unit and is secured with one screws e Floppy Disk Drive Assembly The Floppy Drive assembly is located at the front left side of the base unit just underneath the HDD assembly It is assembled to the unit with one screw secured on the left side e CPU The Pentium III Celeron FC PGA socket is found on the top right part of the motherboard You will need a flat screwdriver and CPU tooling for removing or installing the CPU Refer to Chapter 2 on how to install and upgrade the CPU e Speaker Assembly The internal speakers of the notebook are assembled into front side of the system They are secured into a slot and speaker cable connector is attached into the main board e Motherboard Assembly The Motherboard assembly is the most important part of the notebook It contains the entire major chipsets including the core logic PCMCIA memory and BIOS to operate the whole computer It also includes the sockets connectors and ports completing the functionality e Internal Modem LAN Combo Module Assembly If the computer includes an internal modem LAN or combo module it is located underneath the motherboard using a mini PCI slot FIC A360 Service Manual 5 5 Maintenance amp Disassembly e System Base Unit Case The System Base Unit Case is where the Motherboard is placed
59. of the states in the following diagram S1 Sleeping Wake SLP_TYPx S1 Event and SLP_EN E S2 SLP_TYPx S Sleeping and n SLP_EN Boot SCLEN 1 gt GO SO aire S3 an Working SLP EN Sleeping SLP TYPx S5 and SLP EN or SLP TYPx S4 PWRBTN OR SABIOS REQ and i SLP EN SMI CMD 54 V Sleeping SLP TYPx S OEM S4 BIOS Loo and Handler SLEEN 3 5 7 Power States transition event The following table summarizes the entry events and wake up events of each power Power State Entry Event Wake up Event OSPM control Sleep button Sleep Button Ring Indicator Lid Close PME Event LAN Wake Up Lid Open Schedule Alarm Power Button Power Button Execute Windows shutdown command S4 OSPM control Power Button IE Power Button Schedule Alarm Lid Close Battery Low Low OSPM OS directed Power Management FIC A360 Service Manual 3 23 Software Functional Overview 3 5 8 Lid Switch mode Lid M Lid M GO S3 S5 da ee a 53 S5 D 53 55 If dual view enable lid close always suspend 3 5 9 Power Button and Internet Mail Button otate CENE PO State A O Bu gg 5 1 5 Power Power off Poweroff No active D Press power and suspend button reset PIC 3 5 10 Device Power Control Methodology This section illustrates the power control status of each key device component of the system under each power management mode PowersStat Do
60. plate Two ones of them are at the same side and others are at the other sides screws Figure 2 11 Screws Locations of the frame HDD bracket plate 6 Plug in the hard disk module to the connector and secure the screw on the upper right corner of the hard disk 7 Place back the palm rest and secure those screws FIC A360 Service Manual 2 17 Installation and Upgrade 2 3 5 System BIOS Upgrade Procedure The notebook supports EPROM Flash BIOS that allows you to easily update the system BIOS using the Phoenix BIOS Flash utility program called PHLASH COM This program runs under MS DOS and requires the system not to load high memory like HIMEM SYS It also needs the PLATFORM BIN file in order to activate Follow the steps below on how to update the system BIOS 1 Prepare a clean bootable diskette without loading the HIMEM SYS Copy the files PHLASH COM and PLATFORM BIN into the diskette along with the BIOS ROM file 2 Restart the computer and boot from the diskette At the DOS prompt type the command PHLASH BIOSfile ROM to activate Flash BIOS programming utility The computer will then start to update the system BIOS inside the notebook 3 After programming is complete the system will prompt you to press any key to shutdown the computer The BIOS version 1s displayed inside the BIOS Setup Main menu Press F2 after power on to run CMOS Setup program BIOS Version 1 0A 0004 3430 It is very importa
61. rate e 8M triangle sec setup engine Full speed DVD video play back e VESA DPMS 2 0 and DDC2 e Support Industry standard S3 Texture Compression 4 10 FIC A360 Service Manual Hardware Functional Overview e Support major 3D standards DierctX OpenGL e Support Pentium III SEE Command and AMD K6 2 3 K7 3Dnow Technology Resolution up to 1920x1440 Frame Buffer Size Resolutions Supported SMB 16 32MB 640x480x8 16 32 bit Yes 800x600x8 16 32 bit Yes 1024x768x8 16 32 bit I 1280x1024x8 16 bit 1280x1024x32 bit ie 1600x1200x8 16 bit 1600x1200x32 bit 1920x1440x8 bit Yes 920x1440xl6bit Yes om 1920x1440x32 bit 4 10 2 Video Clock VIA VT82C686B provides input to generate VGA internal slate machine MCLK and DCLK Also provides 32 768 KHz O P for video RAM refresh 4 11 PCMCIA Controller The PCMCIA controller of the notebook is implemented on the motherboard using the O2Micro OZ6933 CardBus Controller The notebook supports two PCMCIA slots for insertion of two Type I II cards at the same time CARDBUS CONTROLLERS The OZ6933 is an ACPI and PC98 99 logo certified high performance dual slot PC Card controller with a synchronous 32 bit bus master target PCI interface This PC Card to PCI bridge host controller is compliant with the 2000 PC Card Standard This standard incorporates the new 32 bit CardBus while retaining the 16 bit PC Card specification as defined by PCMCIA release 2 1 Card
62. represents a flux transition of the encoded data Write gate This active low high current driver allows current to flow WGATE through the write head It becomes active just prior to writing to the diskette Write data This active low high current driver provides the encoded WDATA data to the disk drive Each falling edge causes a flux transition on the media Head select The high current select the floppy disk side for reading or HDSEL writing A logic 1 on the pin means side 0 will be accessed while a logic 0 means side 1 will be accessed Direction control This high current low active output determines the DIR X direction of the head movement A logic 1 on this pin means outward motion while a logic 0 means inward motion STEP Step pulse The active low high current driver issues a low pules for each track to track movement of the head Disk change This input senses that the drive door is open or that the diskette has possibly been changed since the last drive selection DSKCHG This input is inverted and read via bit 7 of I O address 3F7H The DSKCHG bit also depends upon the state of the Force Disk Change bits in the Force FDD Status Change configuration register 4 DSO Drive select 0 Active low outputs select drives 0 O 10 MOTRO Motor on These active low output motor on O pup RM ett a T Write protected This active low Schmitt trigger input senses from the ae disk dri
63. required by the system to accomplish an effective passive cooling policy The granularity of the sampling period is 0 1second For example if the sampling period is 30 0 seconds then _TSP needs to report 300 if the sampling period is 0 5 seconds then it will report 5 The OS can normalize the sampling over a longer period if necessary FIC A360 Service Manual 3 35 Software Functional Overview 3 5 19 AC Adapters and Power Source Objects The Power Source objects describe the power source used to run the system Objet Description 0 0 0 0 _PSR Returns present power source device PCL List of pointers to powered devices _PSR Returns the current power source devices Used for the AC adapter and is located under the AC adapter object in name space Used to determine if system is running off the AC adapter Arguments None Results code 0x00000000 Off line 0x00000001 On line _ PCL This object evaluates to a list of pointers each pointing to a device or a bus powered by the power source device Pointing a bus means that all devices under the bus is powered by it power source device 3 6 Battery Management The A360 supports both Li Ion and Ni MH Battery Pack There is only one battery pack activating at one time The special designed Bridge Battery module can backup the system under Suspend To RAM mode for a short period of time 3 6 1 Battery Sub system e The charger will stop charge the
64. standby mode D1 is resumed by any access HDD 1s in sleep mode D2 is resumed by reset Same with D2 CD ROM is accessing or idle motor on CD ROM is in standby mode D1 is resumed by any access CD ROM is in sleep mode D2 is resumed by reset Same with D2 VGA is accessing or idle VGA is in standby mode D1 is resumed by any access VGA is in suspend mode D2 is resumed by access Same with D2 Modem is accessing or idle Modem is in standby mode D1 is resumed by any access Same with D1 Same with D1 PCMCIA is accessing or idle PCMCIA is in RUN mode PCMCIA is in suspend mode Same with D2 NIC is accessing or idle Snooze is in CLKRUN is asserted Sleep mode PCI chip in suspend mode Power down mode both PCI and phyter in sleep mode 3 5 5 Sleeping State Definitions Sleeping states Sx states are types of sleeping states within the global sleeping state G1 The Sx states are briefly defined below For a detailed definition of the system behavior within each Sx state and transition refer to the ACPI specification S1 Sleeping State The S1 sleeping state is a low wake up latency sleeping state In this state no system context FIC A360 Service Manual 3 21 Software Functional Overview is lost CPU or chip set and hardware maintains all system context S2 Sleeping State The S2 sleeping state is a low wake up latency sleeping state This state is similar to the S1 sleeping state exc
65. t configuration match the actual hardware installed Fixed disk controller failure The fixed disk may be Try rebooting If that doesn t defective work replace the fixed disk Fixed disk read failure The fixed disk may be Check the drive type selected in press F1 to retry boot F2 configured incorrectly or is SETUP Try rebooting If that for SETUP utility defective does not work replace the fixed disk Pointer device failure The PS 2 style mouse failed Try rebooting If problem persists check the mouse it s cable and connector No boot device available Either diskette drive A the Try rebooting If problem press F1 to retry boot F2 fixed disk or both the persists replace the diskette or for SETUP utility diskette and fixed disk are the fixed disk defective No boot sector on fixed The C drive is not formatted Format the C drive and make it disk press F1 to retry or is not bootable bootable boot F2 for SETUP utility Not a boot diskette press The diskette in drive A is not Replace the diskette with a F1 to retry boot F2 for formatted as a bootable bootable diskette and try SETUP utility diskette rebooting No timer tick interrupt The timer chip has failed Check the system board Turn the power off then back on again If the problem persists contact qualified service personnel Shutdown failure Either the keyboard controller Check the keyboard controller is not accepting the reset and s
66. the A360 1 4 Quick Tour of the Notebook Please take a moment to become familiar with the location and purpose of every control the LED status panel connectors and ports which are illustrated in this section It is recommended to first go through the User Guide of the notebook which is shipped together with the notebook for information on how to operate its features 1 4 1 Inside the Notebook To open the LCD cover of the notebook find the cover latch located at the front center of the LCD cover Push the latch to the right to release and tilt the LCD cover up Inside you will see the LCD display panel keyboard touch pad status LED and power switch Color LCD Panel Easy Buttons roves 1 Resume Button Glide Pad Lad Power Status 4 StatusLED Pointing Device LED Indicator Indicator Keyboard IntegratedMicropone Figure 1 2 Inside the Notebook Color LCD Display Panel The notebook comes with several LCD option sizes at SVGA 800x600 or XGA 1024x768 active matrix TFT color liquid crystal display LCD The LCD can be a 12 1 TFT Thin Film Transistor color LVDS with 800x600 SVGA Super Video Graphics Array resolution panels or 13 3 or 14 1 TFT color LVDS with 1024x768 XGA Extended Graphics Array FIC A360Service Manual 1 5 Outline of the A360 resolution panels You can adjust and tilt up to 180 the LCD screen panel to your desired viewing position
67. the left button you normally click on the mouse while the select key to the right is configured as the right button The scroll button makes it easy to browse upwards or downwards in the software screen To move cursor place your finger lightly on the glide pad and move in the desired direction If you reach the end of the pad lift your finger and place it back down on the other side The glide pad is compatible with the standard PS 2 mouse and can be activated using the normal DOS or Windows PS 2 mouse driver You can also disable the glide pad in the BIOS Setup program You can execute a left button click function by simply tapping on the glide pad surface once Refer to the User Guide of the notebook for more information FIC A360Service Manual 1 7 Outline of the A360 Power Status LED Indicator Located just in front of the palmrest assembly you will find three LEDs for the power and battery charge status These LEDs are positioned to be visible even if the LCD cover is closed O a e e e Power Indicator 6 Battery Charging LED MailLED Figure 1 4 Power Status LED Indicator 1 Power Indicator lets you know if power to the system is turned on and if system is in Suspend to RAM mode This LED is positioned so that you can see it on both sides whether the LCD panel is opened or closed Lights green when the system is powered on using the AC adapter or battery Lights green blinkin
68. use of the SCI When the OS receives the SCI event it will run the _TMP control method to evaluate the current temperature Then the OS will compare the value to the cooling policy temperatures If the temperature has crossed over one of the three policy thresholds then the OS will actively or passively cool or stop cooling the system or shutdown the system entirely This is an SCI and you can define how ever many as necessary 4 Method SCI Event Figure 3 3 SCI Events Both the number of SCI events to be implemented and the granularity of the temperature separation between each SCI event is OEM specific However it is important to note that since the OS can use heuristic knowledge to help cool the system the more events the OS receives the better understanding it will have of the system thermal characteristic 3 5 14 Active Cooling Strength The Active cooling methods _Acx in conjunction with active cooling lists _ALx allows an OEM to use a device that offers varying degrees of cooling capability or multiple cooling devices The _ACx method designates the temperature at which the Active cooling is enabled or disabled depending upon the direction in which the temperature is changing The _ALx method evaluates to a list of devices that actively cool the zone For example e Ifa standard single speed fan is the Active cooling device then the policy is represented by the temperature to which ACO evaluates and the
69. utility Make sure the keyboard cable and keyboard are connected properly Check the keyboard controller and the system board Turn the power off then back on again If the problem persists contact qualified service personnel Check the keyboard controller and system board Turn the power off then back on again If the problem persists contact qualified service personnel Locate the jammed key and fix it Make sure the keyboard cable and keyboard are connected properly Turn the power off then back on again If the problem persists contact qualified service personnel Turn the power off then back on again If the problem persists contact qualified service personnel Check the timer chip or the interrupt controller on the system board Run SETUP and turn the power off and on If the problem persists replace the RTC battery If the problem remains contact qualified service personnel Troubleshooting and Repair 6 2 2 Informational Messages This section lists the messages that provide information to the user but require no action Table 6 2 BIOS Informational Messages Mese Meng nnnK Base Memory The amount of base memory that tested successfully nnnK Extended The amount of extended memory that tested successfully Memory tests terminated by The message indicates that a user pressed the spacebar keystroke while memory tests were running and stopped the memory tests Press the F1 key to cont
70. where x is a value between 0 and 9 that designates multiple active cooling levels of the thermal zone If the Active cooling device has one cooling level that 1s n then that cooling level is named _ACO If the cooling device has two levels of capability such as a high fan speed and a low fan speed then they are named _ACO and _ACI respectively The smaller the value of x the greater the cooling strength _ACx represents In the above example _ACO represents the greater level of cooling the faster fan speed and _AC1 represents the lesser level of cooling the slower fan speed For every ACx method there must be a matching ALx method Arguments None Result Code Temperature in tenths Kelvin The result code is an integer value that describes up to 0 1 precisions in Kelvin For example 300 0K are represented by the integer 3000 ALx This object evaluates to a list of Active cooling devices to be turned on when the associated _ACx trip point is exceeded For example these devices could be fans CRT This control method returns the critical temperature at which the OS must shutdown the system Arguments None Result Code Temperature in tenths Kelvin The result is an integer value that describes up to 0 1 precisions in Kelvin For example 300 0K are represented by the integer 3000 PSL This object evaluates to a list of processor objects to be used for Passive cooling 3 34 FIC A360 Service Manual Software Functional
71. will depend on the installed RAM memory of your computer This file also is hidden and has read only attributes After doing so or executing it next time the program will ask you to choose one action from 1 2 3 4 Action 1 is Create File Action 2 is Delete File Action 3 is Reboot Action 4 is Exit Choose action 1 to create another SAVE2DSK BIN file or action 2 to delete it After PHDISK has completed the STD partition you will be prompted to reboot the system Whenever you upgrade the memory you need to delete the existing STD file and create a new one according to the new memory size Run PHDISK and choose action 2 to delete existing STD file 2 2 2 Installing Windows 98 Me 2000 from CD DVD ROM This section provides Windows 98 Me 2000 installation guide from the CD ROM or DVD ROM device Installing Windows 98 Me from CD ROM DVD ROM The easiest way to install Windows 98 Me is to boot from Windows 98 start up disk With Windows 98 Me start up disk you don t need to install CD ROM driver since the start up disk can support virtually all CD ROM device Insert Windows 98 Me Installation CD into CD ROM drive and run setup exe If you don t have Windows 98 Me start up disk you need to install CD ROM DVD ROM driver under DOS Then insert Windows 98 Me Installation CD into CD ROM drive and run setup exe Installing Windows 2000 from CD ROM DVD ROM To install Windows 2000 directly from
72. your CD ROM insert the Windows 2000 installation CD into CD ROM drive with following the instructions on the screen to finish the installation You could go to Boot menu of BIOS setup menu to confirm the priority of boot device Use arrow key to select ATAPI CD ROM Drive and then use or to move it to the top Go to Exit menu and select Exit Saving Changes 2 2 FIC A360 Service Manual Installation and Upgrade 2 2 3 Installing the VGA Device Driver Your notebook computer uses the high performance S3 Savage4 VGA controller which is an AGP 4x video local bus 2D 3D Graphic Engine Following is the procedure for installing the VGA Driver for Windows 98 Windows Me and Windows 2000 Installing VGA Driver for Windows 98 l 2 E Pd Boot Windows 98 from your hard disk and insert the disc containing the VGA driver for Windows 98 Click the Start button then click Settings and Control Panel Double click System and click Device Manager tab Under Display Adapters you ll see Standard PCI Graphics Adapter VGA Select it and double click it Choose Driver button and then click Update Driver Next and Next again to search for the driver Tick Specify a location and click Browse button Then navigate to Drivers Win98NVGA and click Next Click Next to accept the updated driver for S3 Graphics Inc Twister driver Click Next to continue with VGA driver installation Click Finish to complete installation Restart C
73. 00 ar t o ACPowerPot 6 PrinterPot TVOutPot 0 LANPot O0 ModemPot IEEE1394 Port UsSBPot BEEN NN RUM Figure 1 11 Rear Side of the Notebook AC Power Port Lets you attach the notebook to the AC power source using the AC adapter that comes with your system Keep the system connected to AC power whenever possible to keep the battery pack and internal CMOS battery charged The Battery Charge LED will activate whenever the battery 1s being recharged Printer Port LPT 1 The printer port lets you connect a 25 pin parallel device such as printer ZIP drive or remote data transfer cable Many operating systems and software applications refer to this port as LPTI You can run the BIOS setup program to change the configuration of the parallel port to Uni directional ECP or EPP mode The default setting for the parallel port on your notebook computer is set to EPP mode Some parallel devices may not function with the default setting You need to run the BIOS Setup program to adjust the settings TV Out Port Lets you connect to a RCA TV connector for presentation or VCD DVD watching Air Outlet Vent Emits the heat out of your computer and keeps it within operating temperature VGA Port CRT The VGA port lets you connect an external VGA CRT monitor to the notebook You can also run the LCD and the external CRT monitor display simultaneously
74. 00VAC 240VAC power outlets Connect the adapter to the AC wall outlet using the power cord You just change the power cord if you are going to use your notebook in other countries with different connector outlets When you connect the AC adapter it charges the battery whether or not the notebook computer is powered on There is an LED on the AC adapter to indicate if DC power is already available 1 5 2 Battery Pack Aside from the AC adapter your computer can also be powered through the removable battery pack The battery pack uses rechargeable Nickel Metal Hydride NiMH or Lithium Ion Li Ion battery cells that can run for 2 to 2 5 hours when fully charged and power management enabled Recharging the battery takes around 2 5 to 3 hours when the computer is off You should always leave the battery inside your computer even when using the AC adapter as it also acts as back up power supply in case power from the AC adapter is cut off It is also very important to have the battery pack always charged to prevent battery cell degradation If the AC adapter is not connected or not available and the notebook is not going to be used for some period it is advisable to remove the battery pack from the notebook to prevent any current leak 1 5 3 Internal Modem Module The notebook allows you to insert a proprietary internal 56Kbps modem card to the notebook found on the underside of the notebook The internal modem card supports only fax and data co
75. 1 5A Max at 110VAC 0 75A Max at 220VAC Efficiency 85 Min In Rush Current Cold Start 50A Max at 100 VAC 100A Max at 240 VAC Over Voltage Protection Over Current Protection LED Display Weight oO Adapter Type Input Voltage Input Frequency Input Current oO Output Power Output Voltage 19Vdc main A 10 FIC A360 Service Manual Notebook Specification E NICKEL METAL HYDRIDE NI MH BATTERY PACK 50 W max Charging Current 1700mAh Charging Voltage A 12 Inverter Specification 75 mi A 13 DC DC Specification Controller MAX1631 Input Voltage 8 20V Output Current 4A 5V 4A 3 3V 100mA 12V Support Mode OVP OCP FICA360SemiceManud AM Notebook Specification A 14 Charger Specification Controller Mitsubishi 3886X Input Voltage 18 5 20V Output Current system off 1 6A Min 1 7A Typ 1 8A Max A 15 Mechanical Specification Unit Dimensions W x D x H in millimeters 308 x 268 x 39 mm front 42 rear Unit Weight Approximately 3Kg 6 6 lbs with 14 1 LCD System with HDD FDD CD Rom amp One Li lon Battery Pack A 16 Environmental Requirements Temperature Operating Temperature 50C to 35 C Storage Temperature 20 C to 60 C Humidity Operating 10 to 80 RH without condensation Storage 5 to 90 RH without condensation Shock Non operating Unpacked Acceleration 30G 50G Duration Time 11ms No of Times 3 Times
76. 2 a r5 Boot Windows Me from your hard disk and insert the disc containing the Audio driver for Windows Me Click Start Settings and Control Panel Double click System and click Device Manager tab Under Other Devices you ll see PCI Multimedia Audio Device Click Refresh button The Add New Hardware Wizard will detect PCI Multimedia Audio Device Click Next to search for the driver Select Specify the location of the driver and click Next to continue Tick on Specify a location box then click Next and Browse buttons and navigate to the Audio driver location as MDriversWinMe Audio Click OK and Next to begin searching the driver The Update Device Driver Wizard will found SoundMAX Integrated Digital Audio Click Next to continue installing the driver Click Finish button to finish installing Audio driver and Yes to restart the computer Installing Audio Driver for Windows 2000 l 2 3 2 4 Click the Start button then point to Settings and click Control Panel Double click on the System icon Hardware and then click on the Device Manager folder tab Under the Other Devices line you will find the Multimedia Audio Controller and then Scan for hardware changes buttons to appear the New Hardware Found Message Box In the Found New Hardware Wizard message box which shows searching Multimedia Audio Controller driver Click Next to proceed to the next step Select Search for a suitable driver for my device and cli
77. 4 p24 AC Link P18 Line out AMP P30 APA2020 HEADPHONE 520 P31 ISA BUS PMU3V 5V FLASH P34 K B CTRL 4M ROM W29C040 P26 M38867 P22 BAT CON P41 Serial FDD Parallel INT K B GP P21 P24 P21 P23 P41 EXT K B CON p16 PMU07 M388 69 P35 SERIAL PARALLEL CON CON DC DC CON 236 Figure 1 1 A360 Block Diagram 4 2 FIC A360 Service Manual Hardware Functional Overview 4 3 Chipset Summary The notebook consists of following major chipsets Processor Intel FC PGA Pentium II 933 1G 1 5GMHz EVEN LN NE Integrated in South Bridge VIA VT82C686B Integrated in South Bridge VIA VT82C686B Gas Gauge IC Includedin PMUO7 O USB Hub __ Integrated in South Bridge VIA VT82C686B 4 4 System Processor CPU The FIC A360 runs on Intel Pentium III based on FC PGA packaging It supports CPU with up to IGHz clock speed rating The processor operates in conjunction with the RAM and ROM memory and the system control logic e g VIA Twister to process software instructions BIOS Windows and Applications 4 4 1 Intel Pentium Ill Features Using Intel s advanced 0 18 micron process technology the Intel mobile Pentium III processor is offered at speeds of 700MHz to 1GHz while still offering lower power for long battery life Other performance advancements include the addition of new Internet Streaming SIMD i
78. 6 4 25 SIR Interface Check Check L15 Check SIR Power Pin 12 43V TES Check SIR Component Replace SIR YES Check U29 Check SIR Signal Pin D12 E12 Singal YES Figure 6 24 SIR Interface Check 6 26 FIC A360 Service Manual Troubleshooting and Repair 6 4 26 IEEE1394 Interface Check Check IEEE1384 device Check 1384 Power Check UF PINGS 104 116 119 3 Fin110 111 112 113 114 Check CNZ lt gt LF Singal Check 1394 Signal End Figure 6 25 IEEE1394 Interface Check 6 4 27 T V Out Interface Check Check TY Port Power Check 51 45V YES Check TY Port Signal Check CH4 TY Port Singal YES Figure 6 26 TV Out Interface Check FIC A360 Service Manual 6 27 Appendix Notebook Specification This appendix provides the technical specification of the A360 notebook A l System Specification MICRO PROCESSOR Clock Speed and Voltage e Pentium lll CPU at 933 MHz 1 1 1GHz e Celeron CPU at 766 800 850 900 950 MHz External L2 Cache 256 KB Pentium lll 128KB Celeron CPU Package FC PGA Chipset Type e VIA Twister North Bridge e VI82C686A South Bridge SYSTEM CLOCK SMC FDC37869 Clock Summary e CPUCLK 66 100 133 MHz e PCICLK 30 33 MHz e South Bridge VGA 14 318 MHz e North Bridge 48 MHz Supply Current Icc Max 90mA CPU 66 6 MHz PCI 33 MHz MEMORY MODULE Reten AwoaiSefReesh Configuration Standard SODIMM DRAM Module 2 pieces 640
79. 61 chip to supply the system clock needed to run the computer The following are the available clock frequencies System clock Clock generator IMI 9806I support 66 100 MHz for Pentium III Mobile CPU 30 33 MHz for PCI device bus clock use 48 MHz for PIIXAM 14 318 MHz for PILX4M refresh use 14 318 MHz XTAL for Clock Generator use 32 768 KHz XTAL for RTC real time clock 8 0 MHz XTAL for K B controller use 14 318 MHz OSC for sound blaster use 4 7 Cache Memory The primary L1 and secondary L2 level cache are integrated on the CPU By incorporating the cache on die meaning it is combined with the CPU into one component Intel eliminates the need for separate components The 256KB on die L2 cache provides three 3X times faster processor access resulting in significant improvements in performance Likewise an integrated cache means a reduction of connections resulting in increased reliability 4 8 System Memory The memory subsystem implemented on the motherboard includes System and Video memory The VIA Twister System Controller chip provides primary control for the system memory FIC A360 Service Manual 4 9 Hardware Functional Overview 4 8 1 System Memory The notebook offers two 64 bit SODIMM Small Outline Dual Inline Memory Module sockets for main memory configuration The memory sockets accept any standard 144 pin SODIMM modules at 16MB 32MB 64MB 128MB and 256MB sizes Memory modules are 3 3V SDRAM type
80. BIOS handles errors encountered during POST Power On Self Test and translate them to beep codes and error messages Refer to this whenever you encounter error messages or beep codes generated by the computer during startup 6 2 1 POST Messages The following is a summary of the Phoenix BIOS startup error messages that is displayed on the notebook s screen These messages help you in understanding some of the notebook s problems that may be corrected by entering the BIOS SETUP program and checking the original values FIC A360 Service Manual 6 1 Troubleshooting and Repair Table 6 1 a POST Error Messages Diskette drive A failure The drive failed or is missing Check the drive to determine the Floppy Disk Controller is problem disabled Enabled the FDD Controller Diskette read failure press The diskette is either not Replace the diskette with a F1 to retry boot F2 for formatted or is defective bootable diskette and retry SETUP utility Display adapter failed The primary video adapter Check the primary video using alternate failed adapter Gate A20 failure The keyboard controller is not Check the keyboard controller accepting command and system board Turn the specifically the enable and power off then back on again If disable A20 command the problem persists contact qualified service personnel Fixed disk configuration The specified configuration is Correct the fixed disk error not supported or doesn
81. Bus is intended to support temporal add in functions on PC Cards such as Memory cards Network interfaces FAX Modems and other wireless communication cards etc The high performance and capability of the CardBus interface will enable the new development of many new functions and applications The OZ6933 CardBus controller is compliant with the latest ACPI PCI Bus Power Management interface Specification It supports all four power states and the PME function for maximum power savings and ACPI compliance Additional compliance to On Now Power Management includes D3 cold state support paving the way for low sleep state power consumption and minimized resume times To allow host software to reduce power consumption further the OZ6933 provides a power down mode in which internal clock distribution and the PC Card socket clocks are stopped An advanced CMOS process is also used to minimize system power consumption The OZ6933 dual PCMCIA socket supports two 3 3V 5V 8 16 bit PC Card R2 cards or 32 bit CardBus R3 cards The R2 card support is compatible with the Intel 82365SL PCIC controller FICA360SemiceManudl 4M Hardware Functional Overview and the R3 card support is fully compliant with the 2000 PC Card Standard CardBus specification The OZ6933 is an additional buffer chip for the PC Card socket interface In Addition the OZ6933 supports dynamic PC Card hot insertion and removal with auto configuration capabilities The OZ6933 is fu
82. CD ROM This field is for information only as the BIOS automatically detects the internal CD ROM or DVD ROM Drive B Boot Display Device This field allows you to set the output boot display to the LCD CRT or Both B System Memory Extended Memory CPU Type CPU Speed and BIOS Version These fields are for information only as the BIOS automatically detects related values during Power On Self Test POST FIC A360Service Manual 1 21 Outline of the A360 Internal HDD Sub Menu Internal HDD 10056MB Type Cylinders Heads Sectors Maximum Capacity Multi Sector Transfers LBA Mode Control 32 Bit I O Transfer Mode SMART Monitoring Ultra DMA Mode Cylinders Heads Sectors Multi Sector Transfers LBA Mode Control S2Bi O 0 Transfer Mode 1 22 None CD ROM User disk installed in your system If type USER is selected Cylinders Heads amp Sectors edited directly Maximum Capacity 10056MB Standard Fast PIO 1 NES 16383 16 63 10056MB FPIO 4 Enabled Figure 1 14 16 Sectors Enabled Disabled Mode 4 Item Specific Help User you enter Parameters of hard disk Drive installed at this Connection Auto autotypes Hard disk drive Installed here 1 39 pre determined type of you select DMA 2 hard disk drive Install here CD ROM a CD ROM drive is installed here ATAPI Removable
83. EY DEFINITION LCD CRT Simul Fn F3 toggle LCD CRT TV LCD amp CRT Display Stretch Normal Fn F5 toggle PC Speaker On Off Mute Fn F6 toggle Brightness Up Fn 4 F8 Brightness Down Fn F9 Save to Disk Fn Power Button Internet Function Key Internet Button Mail Function Key Mail Button A 2 Display Specification 12 1 SVGA TFT LCD HANNSTAR LCD Model HannStar HSD121P 1 1 LCD Type 12 1 SVGA TFT Display Area H246 x V184 5 mm Display Pixels H800 x V600 pixels H 0 3075 x V 0 3075 RGB vertical stripe 262144 Colors Pixel Arrangement Display colors Module Size W275 x H199 x D6 0 MAX mm Weight Approx 410g Contrast Ratio 250 1 typ 3 3 V 2 6 W 50ms max Power Supply Power Consumption Response Time Operating Temperature 0 to 50 degrees Celsius Storage Temperature 20 to 60 degrees Celsius 12 1 SVGA TFT LCD ADI ADI AA121SJ23 12 1 SVGA TFT H246 x V184 5 mm H800 x V600 pixels H 0 3075mm x V 0 3075mm RGB stripe arrangement 260K Colors LCD Model LCD Type Display Area Display Pixels Pixel Arrangement Display colors Module Size H275 x V199 x T6 0 MAX mm Weight Approx 440g Contrast Ratio 150 1 Typ 3 3 V 3 8 W Power Supply Power Consumption A 4 FIC A360 Service Manual Notebook Specification Response Time 50ms max Operating Temperature 0 to 50 degrees Celsius Storage Temperature 20 to 60 degrees Celsius 13 3 XGA TFT LCD UNIPAC
84. FUJ 23 20725 00 HDDBRACKET 245129200 F CABLE 222110400 Module HDD 10 GB IBM 25 02394 20 HDDIOGBIBM 23 20740 00 HDD BRACKET 245129200 F CABLE 222110400 Module HDD 20 GB HIT 25 02395 00 HDD 20GBHIT 23207260 HDDBRACKET 245129200 F CABLE 222110400 Module HDD _20 GB FUJ 25 02395 10 HDD20GBFUJ 23 20728 00 HDDBRACKET 245129200 FE CABLE 222110400 NO FIC A360 Series Service Manual FRU Parts Listing HDD BRACKET 24 51297 00 Module FAX MODEM US 71 40103 00 71 40105 00 K B Cover 804042200 TOPPLATE 80 50122 00 W O CARE COVER 24 42293 00 SPEAKER COVER 244226000 80 00058 00 25 02413 00 FDD3 5 NEC 23 10274 00 F CABLEFDDFPC 22211000 FDD PLATE 245129900 FIC A460Series Service Manual C 3 O FRU Parts Listing F CABLE GLIDE PAD TO M B CABLE 22 21100 00 FRAMEG P 245120800 GLIDE PAD B 71 20186 00 INVETER B FRAMEHINGE R 245130800 FRAMEHINGE 245130700 FRAMEBRACKETR 24512040 FRAMEBRACKETI 2451293200 re Module LCD TFT 13 3 ADT 56 1045 1 00 LCD 13 3 ADT 71 10546 03 INVETER B 12 01368 01 LCD BEZEL COVER 804041600 LCDCOVERBACK 804041800 FRAMEHINGE R 245130800 FRAMEHINGEI 2451307200 FRAMEBRACKETR 245120200 FRAMEBRACKETI 2451291 00 INVETER B LCD MICRO COAXIAL 221072200 LCD BEZEL COVER 804041700
85. GPOST Wakecou vao0ss6s Low Wake Up Event Geoco Pwusv Pullin GPoc NC x GPIOcz cHGLED O ChargeLED High Tum ON Charge LED GPIOC3 STSCLR High Clear Internet Mail keys Status 3 3 17 M38867 GPIO pin assignment pa OU LLL ps NG o Pi NG C per A Peo KSsELi DPSwkh o Pe KSst DPSwkh Low Need io Clear 3 16 FIC A360 Service Manual Software Functional Overview LOGOSEL DIP Switch N C Password during POST Ce NENNEN NG Pann P76 SDA Panon P77 SC pann NE Pa NG Pe o E 3 4 Power Management This section provides the Power Management software function of the notebook 3 4 1 General Requirements The BIOS meet the following general Power Management requirements Compliant with ACPI 1 0B Specification Support for Suspend to RAM S1 state and Suspend to Disk mode Support for Resume on Modem Ring while in S1 S4 Mode Power Management must not substantially affect or degrade system performance Power Management must be OS independent Support resume on Time Date 3 4 2 System Power Plane The system components are grouped as the following parties to let the system to control the On Off of power under different power management modes The power plane is divided as following Power Power Control Controlled Devices
86. I Ethernet Controller Device driver showed in the Add New Hardware Wizard message box 3 Select Specify the location of the driver and click Next 4 Tick on Specify a location box Then click Browse button and navigate to the LAN FIC A360 Service Manual 2 7 6 7 Installation and Upgrade driver location as Drivers WinMe LAN Click Next to begin searching the driver The Add New Hardware will found Intel PRO PCI Adapter Click Next to continue the driver installation Click Finish button to finish installing LAN driver Click Yes to restart the computer Installing Internal LAN for Windows 2000 2 2 A Click the Start button then point to Settings and click Control Panel Double click on the System icon Hardware and then click on the Device Manager folder tab Under the Other Devices line you will find the Ethernet Controller then Scan for hardware changes buttons to appear the New Hardware Found Message Box In the Found New Hardware Wizard message box which shows searching Ethernet Controller driver Click Next to proceed to the next step Select Search for a suitable driver for my device and click Next Tick on Specify a location box Then click Next and Browse buttons and navigate to the LAN driver location as Drivers Win2K LAN Click OK and Next to begin searching the driver The Add New Hardware will found Intel R PRO 100B PCI Adapter Click Yes to continue installing the driver
87. KB Conventional RAM 128KB BIOS Shadow 256KB reserved for Power Management usage 7168KB Extended RAM Upgradable to max 512MB using 256 MB SODIMM x 2 Parity Support No parity bit for all memory FIC A360 Service Manual A 1 Notebook Specification Romse AM Erase Program e 8 second typical chip erase e 3 6 second chip program e 10 000 erase program cycles minimum Supply Current e Icc Typ 20mA active read e lcc Typ 30mA active program e ccsb Max 50UA standby VIDEO SUBSYSTEM Video Chipset S3 Savage 4 Integrated in Twister with AGP 4 x SMA Video RAM 16MB SDRAM Using system memory SMA Twister spec is 2 32 MB l O SUBSYSTEM I O Controller Chip Integrated in South Bridge Parallel Printer Port LPT1 25 pin D sub female connector with EPP ECP support Serial COM Port COM1 e Type 9 pin D sub male RS 232 connector e Baud Rate 300 38400 bps UART 16C550 e Drivers Receiver Maxim MAX3243 SSOP 28 pin KEYBOARD SUBSYSTEM Keyboard Controller Mitsubishi M38867 Package QFP 80 Pin Host Interface 8042 style host interface Keyboard Scan Local 16 x 8 keyboard switch matrix External PS 2 Keyboard Mini DIN PS 2 connector A 2 FIC A360 Service Manual Notebook Specification SOUND SUBSYSTEM Audio Chip Integrated in VT82C686B PCI audio Bus Interface 32 bit PCI Bus Compatibility Sound Blaster 16 Pro amp 3D Surround Sound Wavetable Function Software Connection Full Duplex Analog
88. Menu 1 26 How to Exit the Setup Program 1 27 1 6 Notebook Accessories and System Options 1 28 1 6 1 1 6 2 1 6 3 1 6 4 1 6 5 1 6 6 1 6 7 1 6 8 Chapter 2 2 1 Overview 2 1 AC Adapter and Power Cord 1 28 Battery Pack 1 28 Car Cigarette Power Cable 1 28 Internal Modem Module 1 28 Internal Ethernet LAN Module 1 28 DVD ROM Drive 1 28 CD RW Driver 1 29 Audio DJ 1 29 Installation and Upgrade 2 2 Notebook Drivers and Utilities 2 1 FIC A360 Service Manual Chapter 3 Table of Contents 2 22 22 2 22 9 2 24 2 2 5 2 2 6 Jot 2 2 8 2 29 Running the PHDISK STD Utility 2 1 Installing Windows 98 Me 2000 from CD DVD ROM 2 2 Installing the VGA Device Driver 2 2 Installing the Audio Device Driver 2 3 Installing EzSystem Driver 2 3 Installing Touch Pad Driver 2 4 Installing the Internal Modem 2 4 Installing the Internal LAN 2 6 Installing the Internal Como Modem LAN 2 7 2 3 System Upgrades 2 8 2 9 1 229 2 2 3 3 2 3 4 2 919 Jumper Settings 2 8 CPU Upgrade Procedure 2 9 Memory Upgrade Procedure 2 11 Hard Disk Upgrade Procedure 2 12 System BIOS Upgrade Procedure 2 14 Software Functional Overview 3 Overview 3 1 3 2 Summary of the BIOS Specification 3 1 3 3 Subsystem Software Functions 3 2 2o 2313 2 2 019 3 3 4 3 99 3 3 6 3 3 7 3 3 8 3 3 9 3 3 10 3 3 11 5 5 12 3 3 13 3 3 14 3 5 15 Key Chipset Summary 3
89. Mode 4 16 7 MByte s Multi word DMA transfer mode 2 33 3 MByte s Ultra DMA transfer mode 2 1 500 3 600KB sec FIC A360 Service Manual A 7 Notebook Specification A 5 DVD ROM Drive Specification MKE SR 8175 CPK i Loading Manual eject using the eject button Auto eject using the eject command on software 150ms DVD 9 1 20ms DVD 5 95ms CD Typ 340ms DVD 9 270ms DVD 5 200ms CD Typ 3 400 rpm DVD 5 100 rpm CD Data Transfer Rate burst 16 7 MByte s PIO Mode 4 16 7 MByte s Multi word DMA transfer mode 2 33 3 MByte s Ultra DMA transfer mode 2 Max 11 08Mbyte s DVD Max 3 600Kbyte s CD Starting Time Typical 4 sec Max 10 sec from stand by to ready QSI SDR 081 EFAA Physical Dimension 128 0 x 12 7 x 126 1 mm W H D Loading Manual eject using the eject button Average Access Time 150ms DVD 9 120ms DVD 5 95ms CD Typ Full Stroke Access Time 340ms DVD 9 270ms DVD 5 200ms CD Typ Disc Speed 3 400 rpm DVD 5 100 rpm CD Data Transfer Rate burst 16 7 MByte s PIO Mode 4 16 7 MByte s Multi word DMA transfer mode 2 33 3 MByte s Ultra DMA transfer mode 2 Data Transfer Rate sustained A 6 CD RW Drive Specification A 8 FIC A360 Service Manual Notebook Specification Manual eject using the eject button er a 0 Data Transfer Rate burst 16 7 MByte s PIO Mode 4 16 7 MByte s Multi word DMA transfer mode 2 33 3 MByte s Ultra DMA transfer mode 2 Max 2 100Kbyte s
90. On Off Switch This Lock Switch executes two functions as to power on off the Audio DJ CD player and to lock or unlock the Audio DJ status To power on or off the Audio DJ CD player slide the switch right aside To lock or unlock the status of your Audio DJ slide the switch left aside When your Audio DJ is in locking status while the music is playing no matter what button is pressed the music still continues to play The function of this switch is to prevent you from touching any button accidentally Remind Button Press the button for reverting to previous music Press and hold this button to fast rewind the audio CD Cover Switch The Cover Switch is found inside the notebook assembly just underneath the latch opening where you insert the LCD cover hook Whenever the LCD cover is closed it activates the Suspend mode or switches the display to CRT if there is an external monitor connected When Suspend to RAM mode is activated make sure not to leave the system for a long period when running at battery mode The battery will continue to drain some power even in Suspend mode It is better to save all files and shutdown the power instead or run Suspend to Disk mode Outline of the A360 Audio DJ Display The display shows the number of the music currently playing Forward Button Press the button for playing the next music Press and hold this button to fast forward the audio CD Stop Button Press the button to stop the mu
91. PCI audio Integrated in VT82C686B Driver Windows 98 Me 2000 Synaptics Touch Pad Driver Windows 98 Me 2000 O2Micro OZ6933 PCMCIA Driver Windows 98 VIA Twister chipset Driver Windows 98 Me 2000 Easy Button Driver Windows 98 Me 2000 Easy Mail Driver Windows 98 Me 2000 The notebook also comes with other option devices that requires driver installation e Askey 1456VQL19R 4 Data Fax Modem Windows 98 Me 2000 e Ambit Intel 82562EH LAN Windows 98 Me 2000 e Askey Combo Modem LAN Windows 98 Me 2000 Visit FIC Support website ftp ocg fic com tw NBTECH for the latest driver updates 2 2 1 Running the PHDISK STD Utility The PHDISK utility version 4 32 of the notebook allows you to create a suspend to disk STD file or partition that is used to save the opened files when you activate STD mode and power off the computer If you want to make use of the STD feature under Windows 98 you need first to run the PHDISK utility Since Windows Me Windows 2000 or above version would be enabled Hibernate Mode in place of suspend to disk STD Mode it s not necessarily to run the PHDISK utility Running the PHDISK STD Utility Load the notebook driver CD look for the PHDISK program file and run PHDISK under Safe mode command prompt only in windows system When you execute PHDisk exe first time the program will ask you to choose one action from 1 2 3 4 Action
92. Removable disk drive is installed here Internal HDD CD ROM Sub Menu Auto 16383 16 63 Select the drive type corresponding to the fixed i BIOS auto detect for information only BIOS auto detect for information only BIOS auto detect for information only BIOS auto detect for information only Disabled 2 Sectors 4 Sectors 8 Sectors 16 Sectors Determine the number of sectors per block for multiple sector transfers Disabled Enabled Enabling LBA causes Logical Block Addressing i to be used in place of Cylinders Heads amp l Sectors Disabled Enabled This setting enables or disables 32 bit IDE data transfers Fast PIO 2 Fast PIO 3 Fast PIO 4 FPIO 3 _ Disabled Enabled Mode 1 Mode 2 Select the method for moving data to from the drive Autotype the drive to select the optimum transfer mode DMA1 FPIO 4 DMA2 SMART Monitoring Ultra DMA Mode HDD provides the function of SMART Monitoring BIOS auto detect for information only FIC A360 Service Manual Outline of the A360 1 6 2 Using the Advanced Menu The Advanced Menu allows you to configure the OS and I O device settings Advanced PS 2 Mouse LCD Panel View Expansion Silent Boot Frame Buffer Size I O Device Configuration Figure 1 15 Secu
93. Repair Table 6 3 b BIOS Beep Codes Beep Diagnostic Description Test Performed Code Code 10h 1Fh First 64K RAM chip or data line failure on bit x Slave DMA register test in progress or failure 3 1 2 21h Master DMA register test in progress or failure 3 1 3 22h Master interrupt mask register test in progress or failure 3 1 4 23h Slave interrupt mask register test in progress or failure none 25h Interrupt vector loading in progress 3 2 4 27h Keyboard controller test in progress or failure None 28h CMOS RAM power failure and checksum calculation test in progress None 29h CMOS RAM configuration validation for video in progress D op The first 64K of RAM is tested with a rolling ones test and a pattern test If any of the rolling ones tests fail then the BIOS reports the specific bit that failed To determine the bit number from the diagnostic code subtract 10h For example if 12h is displayed at the diagnostic port bit 2 failed Failure results in a system halt Pattern test of channels 1 through 3 of the slave controller starting port address 02h Failure results in a system halt Pattern test of channels 1 through 3 of the master DMA controller starting port address C4h Failure results ina system halt Rolling ones and zeros tests of the mask register of the master programmable interrupt controller port 21h Failure results in a system halt Rolling ones and zeros t
94. SSIGMENT by sort DESCRIPTION 1 DCDA TI Active low Data Carrier Detect inputs for the serial port SINA_T 1 Receiver serial data input for port 1 2 Transmit serial data output for port 1 Active low Data Terminal Ready outputs for the serial port Ground 6 DSRA T Active low Data Set Ready inputs for the serial port RTSA _6 O Active low Request to Send Outputs for the serial port 8 CTSA _ TI Active low Clear to Send inputs for the serial port 9 Jh T I Active low Ring Indicator inputs for the serial port B 3 Parallel Port Connector The pin assignment of the parallel printer LPT1 port connector is as follows No PIN ASSIGMENT by sort STBAZ DSO4 D14 P14 D12 O An active low pulse on this output is used to strobe the printer data into the printer The STROBE output is the complement of Bit O of the printer control register Refer to parallel port description for use of this pin in ECP and EPP mode Active low outputs select driver O PDO INDEXSs P14 S IO I Port data 0 This active low Schmidt trigger input senses from the disk drive that the head is positioned over the beginning of a track as marked by an index hole PD1 TRKO _P14 S IO I Port data 1 This active low Schmidt trigger input senses from the disk drive that the head is positioned over the outermost track PD2 WRTPRTz P14 S IO I Port data 2 This active low Schmidt trigger input senses from the disk drive that a disk is write protected
95. Signal YES Check Glidepad NO Check Battery board B CN5 signal CLK t Pin 6 GLPDAT A Signal YES Check Glidepad Check B CNS power Pin Ping YES MO Check U18 Pin27 Check Glidepad IR NEM ROT Figure 6 7 Glidepad Interface Check 6 4 9 CD ROM Interface Check MO Check CHl1 Check CD ROM power EUR Pin38 39 40 41 42 5V YES Bus VES Check CH11 Pin 33 31 34 CDRSDAO 2 NO Bus YES MO Check CHIL Pin 29 Check IRG Signal TE CDIRO End Figure 6 8 CD ROM Interface Check FIC A360 Service Manual 6 17 Troubleshooting and Repair 6 4 10 Charger Board Interface Check Plug in AC adapter 7 MO Check M B DC IM 20V L12 L15 Q45 YES Check AIO CHG EN Check PMUOT Check Ul d6 Qi g5 Uls gen qva Check Battery Pack Voltage amp Temp NO JEL QUHGONL bY YES NO Charge Battery YES Check SMBC SMEL Figure 6 9 Charger Board Interface Check 6 4 11 Serial Port Interface Check Check BIOS Setup Enter poss s for YES Check Transmitting NO Check Use Signal BEEN MAX3Z43 SOUT1 YES Check U22 NAX3243 SINI MC Check Receiving 5izna YES End Figure 6 10 Serial Port Interface Check 6 18 FIC A360 Service Manual Troubleshooting and Repair 6 4 12 External Keyboard Check 1 MU Check Eeyboard Data Ch
96. To move the cursor the user lightly slides a finger over the smooth sensor area To click the user gently taps on the surface The ultra thin module is the thinnest PCB based touchpad available today It is a capacitive sensor the finger 1s detected by measuring its effect on an array of capacitive lines integrated into the PC board The pad senses both the finger s position and its contact area X Y and Z The area of contact is a measure of applied pressure One side of the module PC board is FIC A360 Service Manual 4 13 Hardware Functional Overview the sensor surface electronic components are mounted on the other side The sensitive area is protected by a layer of smooth and durable mylar The Synatics touch pad communicates with the host via a standard PS 2 mouse or trackball interface It is fully compatible with the standard Microsoft mouse driver The module connector includes the PS 2 signal pins power supply pins and two connections for external button switches The Synatics touch pad includes a special edge motion feature that allows the user to extend a drag operation when the finger reaches the edge of the sensor pad The cursor continues to coast in the indicated direction when the finger 1s held against the edge 4 14 Disk Drives Subsystem The disk drives subsystem implemented on the Motherboard and on the associated internal hard disk drive assembly and device bay provides disk storage for all system softw
97. X Infrared Transmit GPO 15 IRRX Infrared Receive GPO 16 FAN_HI LO FAN High FAN work on high speed Low FAN work on low speed GPO 17 FANON Low Turn on FAN GPO 18 PCMUTE Low PC sound off GPO 19 PCI SERIRQ CardBus Controller Serial Interrupt Request GPO 20 FETON PHS Connector Enable PHS power GPO 21 BLEN LCD Panel Low Turn off LCD Backlight GPO 22 DRAMENA Select SMBus Device 00 DRAM Slot1 01 DRAM Slot2 GPO 23 DRAMENB 10 NC 11 Clock Generator GPO 24 USBOC1 USB Connector 1 Low USB Port 1 Over Current Detect GPO 25 USBOCO USB Connector 0 Low USB Port O Over Current Detect FIC A360 Service Manual 3 15 Software Functional Overview 3 3 16 PMUO7 GPIO pin assignment PIN Function vO Connected Desoringion Name Name Device P GPIOAO LID LID Switch Low LCD Close GPIOAT NC X LL GPIOA2 MailLED O Mail LED Low Mail Arrival GPIOA3 QGSMI M38869 Low Keyboard SMI eom NC K ooo GPIOA5 PSTMSK O Low PCI Reset Mask Low Ring Signal from GPIOA6 PCMRI Zz OZ6933 PCMCIA GPIOA7 RI14 NM Serial Port M Ring Signal from Serial o NG X we 1x L Low Disable Mail LED during POST PIOB2 LEDSEL Mail LED sl j High Enable Mail LED after POST GPIOB3 SHONK O Maxs243 Low Power down RS232 Gmoa NC S ooo o me X om LE GPIOB6 VT82C686B Low Suspend Status 1
98. and L2 configuration context Control starts from the processor s reset vector after the wake up event S4 Sleeping State The S4 sleeping state 1s the lowest power longest wake up latency sleeping state supported by ACPI In order to reduce power to a minimum it is assumed that the hardware platform has powered off all devices Platform context is saved in disk S5 Soft Off State The S5 state is similar to the S4 state except the OS does not save any context nor enable any devices to wake the system The system is in the SOFT off state and requires a complete boot when awakened Software uses a different state value to distinguish between the S5 state and the S4 state to allow for initial boot operations within the BIOS to distinguish whether or not the boot is going to wake from a saved memory image 3 5 2 System Power Plane The system components are grouped as the following parties to let the system to control the On Off of power under different power management modes The power plane is divided as following Power Control Pin Controlled Devices B Nil IMM 9V 12V 3VA Nil PIC16C62A VI82C686B RTC I F Internal Modem PMU07 PWRON PCMCIA card AC97 codec PWRON PCMCIA Slot 5V 3V PWRON VGA PCMCIA PCMCIA Slot 3V DRAM Twister DRAM I F M38867 MAX3243 5VS SUSB Flash ROM HDD CD ROM USB Internal K B Glide Pad External PS 2 Mouse Audio AMP FIC A360 Service Manual 3 19 Software Functional Overview
99. anged The user will be able to select through some user interface various performance power characteristics of the system to have the software optimize for performance or battery life The system responds to external events in real time It is not safe to disassemble the machine in this state G1 Sleeping A computer state where the computer consumes a small amount of power user mode threads are not being executed and the system appears to be off from an end user s perspective the display is off etc Latency for returning to the Working state varies on the wakeup environment selected prior to entry of this state for example should the system answer phone calls etc Work can be resumed without rebooting the OS because large elements of system context are saved by the hardware and the rest by system software It is not safe to disassemble the machine in this state G2 S5 Soft Off A computer state where the computer consumes a minimal amount of power No user mode or system mode code is run This state requires a large latency in order to return to the Working state The system s context will not be preserved by the hardware The system must be restarted to return to the Working state It 1s not safe to disassemble the machine G3 Mechanical Off A computer state that is entered and left by a mechanical means It is implied by the entry of this off state through a mechanical means that the no electrical current is running thro
100. anual 3 43 Software Functional Overview Register Bit Number F A DOES E Lu a GPIO C_ coh Jevr poL P GPIO C_ Cth WAKE ENB P 0 Wake output is Level 1 Wake output is Pulse 0 SCI is always output by event detection and SCI EVT shows the query data is stored And next SCI is not output until SCI EVT is cleared 1 SCI is output when the command set is not executed and OBF 0 SCI EVT shows the output SCI is for event notification 0 Runtime event status is reflected to HUN EVT STS register 1 Runtime event status is reflected to Query data 0 Wake event output is always enable in S0 S3 1 Wake event output is enable when SUS X L 0 Runtime and Wakeup is selected by SUS B GPIO B6 is enable 1 Runtime and Wakeup is selected by SUS A GPIO B6 is used as SUS A input RES O mMmAreS oco C2h EVT CONT R W 0x00 M ITI ZU ZC JII S C W A K E 7 6 XI 4 Event GPIO 4cCOl Control 0 Disable 1 Enable 0 Disable 1 Enable 0x00 TH Thermal event can EC RUN uw ENB 2 al EC WAKE Reserved 7 1 H C4h ENB 2 R W 0x00 C8h 6 GPI ADO ADO DATA 7 0 C9h 6 GPI AD1 AD1 DATA 7 0 CBh D A CONT R W DATA 7 0 CCh WwAKE DIS R W DATA 7 0 4 Should be 0 6 This register s response time is 150usec max Reserved For detail information refer to GPIO section in this document N gt 0
101. apter is not connected to the computer The normal charging time for the battery is around 2 5 hours when computer is turn off while it should take around 8 hours when the computer is running Running time of battery is around 2 to 2 5 hours 4 14 FIC A360 Service Manual Hardware Functional Overview 4 15 3 DC DC Module of Motherboard The DC DC module receives approximately 12VDC from the battery pack and uses this input voltage to generate multiple regulated output voltages to provide power for all internal notebook board assemblies 4 15 4 LCD Inverter Board Assembly The LCD Inverter Board Assembly is located in the LCD Panel Assembly It converts the 12VDC input directly from the Battery Pack into a high voltage AC output used to light the CCFT Cold Cathode Fluorescent Tube FIC A360 Service Manual 4 15 Hardware Functional Overview 4 16 Micro P Subsystem PMU 07 The micro controller Mitsubishi PMU07 acts as a supplement for the power management control It supports many functions via the SMBus interface The system communicates with the PMUOT via the SMBus interface The SMBus host M38867 should be first initialized before starting the transaction The following is the procedure for system communication with PMUOT Te ES Enable SMBus interface by writing OI h to SmbHstCfg register Get SMBus I O port base address by reading from SmbBA register Clear SMBus status by writing 1 Eh to SmbHstSts register Write th
102. are and user files The notebook is equipped with high capacity hard disk drive using Enhanced IDE controller with LBA Logical Block Addressing and Ultra DMA mode support The VT82C686B controller chip provides the Primary IDE controller for the internal hard disk and the Secondary Master for the CD ROM The floppy disk drive supports standard 3 5 inch 720KB and 1 44MB mini diskettes while adding support for 1 2MB 3 Mode mini diskettes for Japanese market The notebook uses the 24X speed IDE CD ROM Drive that reads digital data stored on CD ROM at 24 times faster rotational speed The CD ROM drive supports CD DA transfer over ATAPI function that the host system can read CD audio data The drive also supports Photo CD Multi session disc compatibility and Multimedia PC 3 specification compatibility The notebook also could use the 8X speed IDE DVD ROM Drive that reads DVD digital data stored on DVD ROM at 8 times faster rotational speed 4 15 Power Subsystem The Power Subsystem consists of the following major sections 4 15 1 AC Power Adapter The computer is equipped with a 60W universal AC power adapter that converts AC voltage 100 to 240V AC 50 to 60Hz into DC voltage used to operate the notebook and charge the batteries 4 15 2 Internal Battery Pack The computer utilizes Nickel Metal Hydride NiMH or Lithium Ion Li Ion that provides DC power for the notebook and real time clock battery on the motherboard when the AC Ad
103. ated the embedded numeric keypad blue print numeric keys will be enabled Keyboard Panel Standard QWERTY key layout and full sized 87 90 keys keyboard with Windows hot keys embedded numeric keypad hot keys inverted T cursor arrow keys and separate page screen control keys Wide extra space below the keyboard panel for your wrist or palm to sit on comfortably during typing The keypad F4 F5 F7 on the following keyboard should no words print on it THE EEIIIIIIIE us e e Windows Short cutKey Cursor Control Keys o Function Keys 6 0 Control Keys Windows Start Menu Key Figure 1 6 Keyboard Layout The notebook keyboard is a little bit different from a standard desktop keyboard Aside from the normal alphanumeric characters and the standard keyboard function keys the notebook keyboard includes an embedded numeric keypad and special function keys that activates by pressing the En key together with another key These special function keys or hot keys allow you to control and adjust some of the functions of the notebook like display controls power saving features and others 1 Function Keys These function keys out of F1 through lt F12 gt are available on the notebook keyboard These keys also work together with the Fn key to activate special functions The following function key combinations are pre programmed FIC A360Service Manual 1 9 Outline
104. board FPC Connector The pin assignment of the internal keyboard connector is as follows Signal Description Type 1 25 2 26 3 27 4 28 5 29 6 30 X9 Keyboard matrixcolumn 9 1 X8 Keyboard matixcoum8 0 33 X7 JKeyboardmatixcoumn7 1034 X6 Keyboard matrixcolumn6 X5 O XY N CO L 3 J 11 35 12 36 XY7 13 37 14 38 15 39 16 40 17 41 18 42 19 43 20 44 21 45 22 46 23 47 24 48 X9 X8 X7 X6 X5 4 1 CO 00 CO CO WIN B 12 Battery Connector The pin assignment for the battery connector is as follows No Signal Description Z gt BPMUSV gt S O 3 Battery output input voltage FIC A550 Service Manual B 7 Pin Assignments _4__ _GLK _ SMBus clock signal B 13 Audio J ack The audio jack comprises of the headphone jack line out jack and microphone jack SPDIF amp Headphone J ack The pin assignment of the headphone jack is as follows No Signal Description Type 4 GND v Goumd J J S l 2 HPL_ Headphoneleftsound O 3 HPR Headphnerghtson i 1 O 5 SPDIFDET SPDlFinertdetet I 1 HPDET _ Headphone insert detect 8 JSPDFPWR SPDIFpower J9 A A24 O 7 SPDIF X JjSPDIFsgnal 1 1 1 O 9 OND X jGrund d lo Line In J ack
105. board connector properly Otherwise replace the Battery board Power LED is on but no display Press power button for 4 seconds to reset hardware and system does not turn on settings Check if Power LED turns off Check memory module if it is inserted properly Try to check also the module on the internal slot Reset CMOS RTC Replace memory module CPU module or Battery board Display on the LCD is 1 Adjustthe brightness display controls unreadable Check if installed VGA driver is correct and resolution is set according to LCD size and type Check if the LCD cables are inserted properly Check also connections inside the LCD panel Check LCD inverter board inside LCD panel if faulty Check the North Bridge chip on the main board if there is any cold or loosed soldering Replace the main board LCD screen does not show Check the LED Status Bar if Power Saving mode is display activated Press any key or press the power button to resume operation and display Check if the display output is switched to the external monitor Check if there is power Check if LCD cables are disconnected or loosed Replace LCD Inverter board found inside the LCD Panel Battery Power does not last or Make sure that the power management options under does not read properly under OS Setup are enabled and set properly Win98 Win Me Recharge the battery pack for at 3 least hours before using again Discharge and recharge the battery tw
106. button to finish installing LAN driver and click Yes to restart the computer Installing LAN Driver of Combo Device for Windows 2000 l 2 3 Click the Start button then point to Settings and click Control Panel Double click on the System icon Hardware and then click on the Device Manager folder tab Under the Other Devices line you will find Ethernet Controller Click Scan for hardware changes buttons to appear New Hardware Found Message Box In the Found New Hardware Wizard message box which shows searching Ethernet Controller driver Click Next to proceed to the next step Select Search for a suitable driver for my device and click Next Tick on Specify a location box Then click Next and Browse buttons and navigate to the LAN driver location as Drivers Win2K Combo LAN Click OK and Next to begin searching the driver The Add New Hardware will found Accton EN2242 Series Mini PCI Fast Ethernet Adapter Click Yes to continue installing the driver Click Finish button to finish installing LAN driver FIC A360 Service Manual 2 9 Installation and Upgrade 2 2 11 Installing Easy Button Driver Following is the procedure for installing Easy Button driver Installing Easy Button driver for Windows 98 Me 2000 1 Boot Windows from your hard disk and insert the disc containing the Easy Button driver 2 Click the Start button then click Run In the Run dialog box click Browse button and navigate to the directory a
107. ce Device HAM fe Sy NE P YES Check USB Power YES NO Check CNIO CN Check USB Signal Pin2 3 YES End Check C10 CMG PINI 54 Figure 6 16 USB Port Interface Check FIC A360 Service Manual 6 21 Troubleshooting and Repair 6 4 18 DC DC Power Check Check main board F3 030 PIN 5 6 7 8 Check O71 10V 20V Fin 28 HV YES TP54 55 56 45V YES Check G69 QT e TPSO 61 62 3V DIS F3 YES YES Figure 6 17 DC DC Power Check 6 4 19 LCD Panel Interface Check Check LED power Check Q49 Ping 3 Mie S Check LCD Control Check CNIT Signal Pinga lInverna Pin 0 Brightness IES TE Check Different Signal RXIN10 RXIN10 RXIN11 RXIN11 tee RXIN12 RXIN12 EXCLEIN EXCLEIMN Figure 6 18 LCD Panel Interface Check Check Q30 Qz5 D25 F3 6 22 FIC A360 Service Manual Troubleshooting and Repair 6 4 20 Suspend Function Check Check BIOS Power Faniczement if it is set to Sive to RAM or DISK Frecnte Suspend routine br pressing Fn bers or pressing cover switch Check UST Check 37 Find 0Y Pind STD Ov Check 35 Check Ui Fint STR 3 3V Find STD 3 3V End Figure 6 19 Suspend Function Check FIC A360 Service Manual 6 23 Troubleshooting and Repair 6 4 21 LED Indicator Function Check LED Indicator Check MEI Check US Pin33 Check Caps Lock LET CAPSD QV YES MO Check Uls Pin32 Check Num Lock LED mE ind OF YES MO C
108. ce Manual Maintenance amp Disassembly 5 5 7 Removing the CPU 1 For doing this disassembly you need first to do the disassembly for the keyboard cover keyboard and heat sink plate 2 Use a flat screw driver and insert it into the CPU socket and tilt it towards in front of you to unlock CPU from the socket It s recommended to use the protective tooling securing CPU against damage insert flat screw driver into the CPU socket To unlock CPU Tilt it in front of vou CPU Protective Tooling Figure 5 12 Remove CPU 5 5 8 Removing the CD ROM Module The procedure for removing and replacing the CD ROM module is as follows 1 Before removing the CD ROM module you need to disassemble keyboard first 2 To remove the CD ROM module remove one screw securing the CD ROM bracket and push out the drive from the connector FICAS60SemiceManud SB Maintenance amp Disassembly 3 Slowly slide the CD ROM module out of the base unit Figure 5 13 Remove CD ROM Drive 4 To replace the CD ROM remove the metal bracket around it 5 5 9 Removing the Top Cover and System Cover The procedure for removing the top cover and system cover is as follows 1 Before removing the top case you need first to disassemble keyboard cover keyboard palm rest LCD panel and HDD Ten Screws Oo ee jn Vi jc I L 3 a K i L PG c ft Vise x S ek d Figure 5 14 Top Cover Screw Locations 5 12 FIC A360 Service Man
109. ce Manual Troubleshooting and Repair 6 4 4 CRT Interface Check START Check CNS CRI Cable Check L19 L20 L21 Lid L YES Check VG clock NO OSC NB 14 318MHz ap Check ULL Pindb YES Figure 6 3 CRT Interface Check MO 6 4 5 FDD Interface Check Check BIOS Setup Menu p Enter Correct FUD Type YES Check 1f FDD is properly formatted YES Format Diskette or Change Diskette MU MO Check CN13 Check FDD Power Pini 5V Check Motor of FDD NO Check CN19 Finl operat on YES eatin JM Yeo bin d aes peration Pins Pinll YES End Figure 6 4 FDD Interface Check FIC A360 Service Manual 6 15 Troubleshooting and Repair 6 4 6 HDD Interface Check Enter Correct HUD type Check BIOS Setup Menu Check if FDD is properly Use DOS FUISE and formatted FORMAT YES Check M d CN18 PIN41 PIN42 YES Check HDD Data Bus Check CH1s YES MO Check End Figure 6 5 HDD Interface Check 6 4 7 Internal Keyboard Check Check the keyboard FPC NO Check FPC cable if rable E broken or not YES Check Keyboard NO Check Interrupt ELS I1 6 PINZS IRQ YES casas peupoare ue Check E E connector scanning signals E YES End Figure 6 6 Internal Keyboard Check 6 16 FIC A360 Service Manual Troubleshooting and Repair 6 4 8 Glidepad Interface Check Check Glidepad Data MO Check Battery board Signal me B CN5 Pin2 GLPDATA
110. ck Next Tick on Specify a location box then click Next and Browse buttons and navigate to the Audio driver location as Drivers Win2K Audio Click OK and Next to begin searching the driver The Add New Hardware will found SoundMAX Integrated Digital Audio Click Yes to continue installing the driver Click Finish button to finish installing Audio driver FIC A360 Service Manual Installation and Upgrade 2 2 5 Installing Touch Pad Driver Following is the procedure for installing Synaptics touch pad driver Installing Touch Pad Driver for Windows 98 Me 2000 1 Boot Windows from your hard disk and insert the diskette containing touch pad driver 2 Click the Start button then click Run In the Run dialog box click Browse button and navigate to the directory as Driver Win98 Touch Pad setup exe WinMe or Win2K path according to your Operating System and run Setup exe 3 Execute the setup program and then select the language for this installation After that a Welcome dialog box appears 4 Click Next continuously three times when the screen appears the Next button 5 Click OK to restart your system 2 2 6 Installing PCMCIA Driver Following is the procedure for installing O2Micro OZ6933 CardBus driver on Windows 98 Under Windows Me or Windows 2000 you could use the built in driver for OZ6933 CardBus contoller without any upgrade Installing PCMCIA Driver for Windows 98 1 Boot Windows from your har
111. d when accessing the system The Set User Password function will be enabled once a Supervisor password is set Enter a new password with up to eight alphanumeric characters and then enter this same new password again for confirmation Password on boot Enables password check when booting Fixed disk boot sector Write Protect enables write protect boot sector on hard disk to prevent against viruses Normal disables this write protect function Diskette access Controls access to diskette drive FIC A360 Service Manual Outline of the A360 1 6 4 Using the Boot Menu The Boot menu lets you decide the boot order of booting devices including Advanced Security Exit Item Specific Help Removable Devices Hard Drive Use T or 1l to ATAPI CD ROM Drive select a device then press lt gt or lt gt to move the device up or down Enter expends or Collapses device lt Ctrl Enter gt expends all Figure 1 18 BIOS Setup Boot Menu B Removable Devices put this option on top if you want to boot from a bootable floppy diskette Drive A B Hard Drive put this option on top if you want to boot from a bootable hard disk drive Drive C B ATAPI CD ROM Drive put this option on top if you want to boot from a bootable CD ROM like Windows NT 2000 Drive D B Network Boot put this option on top if you want to boot from LAN network FIC A360Service Manual 1 27 Outline of the A360
112. d disk and insert the disc containing the chip driver for Windows 2 Click the Start button and then click Run In the Run dialog box click Browse button and navigate to the directory as Drivers Win98 PCMCIA O2setup exe where the chip driver is located 3 Execute the setup program and then the dialog box appears Click OK to copy necessary files to the system 4 Finally click Yes to restart the computer to finish the installation 2 2 7 Installing Twister Driver VIA Video Accelerator 3D Adapter English version provides better video performance to your computer For installing the chip driver please follow the procedures indicated below Installing Twister Driver for Windows 98 Me 2000 1 Boot Windows from your hard disk and insert the disc containing the chip driver for Windows 2 Click the Start button and then click Run In the Run dialog box click Browse button and navigate to the directory as Drivers Twis chip setup exe where the chip driver is located 3 The system may prompt you the message to restart the computer to finish the installation FIC A360 Service Manual 2 5 Installation and Upgrade 2 2 8 Installing Internal Modem Device Driver Your notebook computer may come with an optional internal modem The internal modem is a 56Kps V 90 Askey Data Fax modem Installing Internal Modem for Windows 98 Me 2000 X 9 0 Tilt Foot E 6 Memory Compartment _
113. d on the right side of the PC slot to release the eject button Then push it again to release the PC card The upper left button releases the card on the top slot while the lower right button releases the card on the bottom slot When the PC card has moved out a space out of the slot hold the edges of the card and slowly slide it out For full functionality of PC cards always ask for the latest driver from your PCMCIA card dealer or download it from their Internet website For network PC cards you need first to stop the device under the PC Card properties of Windows Control Panel Otherwise this may cause system hang or system fatal error IR Port Wireless data transfer of files between your notebook computer and an IR equipped device or notebook computer You can also print to an IR equipped printer without using cables The SIR mode provides up to 115 2Kbps of data transfer rate Thumb Wheel Volume Control The notebook includes a thumb wheel volume knob to easily adjust the volume level of the built in speakers or the external earphone headphone set Headphone J ack This jack 1 8 inch mini jack allows you to connect an external headphone earphone or powered speakers for personal listening Turn the volume level down first before placing the earphone or headphone set into your ear Then adjust the volume according to your listening level If you get noise feedback on the external speaker try to lower down the
114. d types Multiple suspend power plane controls and suspend status indicators Normal doze sleep suspend and conserve modes Global and local device power control System event monitoring with two event classes Dedicated input pins for power and sleep buttons external modem ring indicator and notebook lid open close for system wake up Up to 12 general purpose input ports and 23 output ports One programmable chip select and one microcontroller chip select FIC A360 Service Manual Hardware Functional Overview e Enhanced integrated real time clock RTC with date alarm month alarm and century field e Thermal alarm on either external or any combination of three internal temperature sensing circuits e Hot docking support e I O pad leakage control Plug and Play Controller e PCI interrupts steerable to any interrupt channel Steerable interrupts for integrated peripheral controllers USB floppy serial parallel audio soundblaster MIDI Steerable DMA channels for integrated floppy parallel and soundblaster pro controllers One additional steerable interrupt channel for on board plug and play devices Microsoft Windows 98 Windows NT Windows 95 and plug and play BIOS compliant Integrated I O APIC Advanced Peripheral Interrupt Controller CG Silicon Built in NAND tree pin scan test capability 35um 3 3V low power CMOS process single chip 27x27 mm 352 pin BGA 4 6 Clock Frequency Generator The notebook utilizes the IMI 989
115. delay transaction and remote power management Distributed DMA support for ISA legacy DMA across the PCI bus Fast reset and Gate A20 operation Flash EPROM 4Mb EPROM and combined BIOS support Supports positive and subtractive decoding UltraDMA 33 66 100 Master Mode PCI EIDE Controller e Dual channel master mode PCI supporting four Enhanced IDE devices e Transfer rate up to 33MB sec to cover PIO mode 4 multi word DMA mode 2 drives and UltraDMA 33 interface e Support ATAPI compliant devices including DVD devices e Support PC native and ATA compatibility modes e Complete software driver support Integrated Super IO Controller Supports 2 serial ports IR port parallel port and floppy disk controller functions Two UARTs for Complete Serial Ports Infrared IrDA HPSIR and ASK Amplitude Shift Keyed IR port multiplexed on COM2 Multi mode parallel port Floppy Disk Controller SoundBlaster Pro Hardware and Direct Sound Ready AC97 Digital Audio Controller e Dual full duplex Direct Sound channels between system memory and AC97 link FIC A360 Service Manual 4 7 Hardware Functional Overview PCI master interface with scatter gather and bursting capability 32 byte FIFO of each direct sound channel Standard v1 0 or v2 0 AC97 Codec interface for single or cascaded AC97 Codec s from multiple vendors Loopback capability for re directing mixed audio streams into USB and 1394 speakers Hardware SoundBlaster Pro for Windows DOS box
116. describes the device management The system board devices and its resources are as follows Device Connect Resources Type wo Memory DMA Controller 00 0F 81 8F RTC EAE System Speaker Static 61 System Board Static EO0000 FFFFF PnP Mother Board Site Bo fn Keyboard Controller Static 60 64 IRQ1 ee a se PS 2 Mouse Enable Disable Video Controller Static 3BO 3BB IRQ 5 A0000 BFFFF 3C0 3DF C0000 CFFFF Serial Port 3F8 3FF RQO4 ECP Parallel port Static 378 37F IRQ7 DMA 1 778 77F FDC Static 3F0 8F5 3F7 IRQ6 DMA2 Dual IDE Controller Static 170 177 IRQ 1FO 1F7 3F6 14 15 CardBus Controller 3E0 3E1 IRQ10 Audio chip Dynamic 220 22F IRQ5 DMA 1 300 301 388 38B Modem Dynamic 3E8 3EF IRQ10 00 LAN Dynami 1060 10 ia Enable 158 15F 2F8 IRQ3 Sis 2EF USB Host Controller EF80 EF9F IRQ9 3 10 FIC A360 Service Manual Software Functional Overview 3 3 11 PCI Device The table below summarizes the PCI IDSEL Pin Allocation PCI Device IDSEL Pin i J Function 5 VTSzCGG68 ACG7 Audio nteface ud x 9 The table below summarizes the INT Pin Allocation The table below summarizes the PCI bus master Allocation REQ Pin PCI Device REQ 0 VGA Audio REQ 1 REQ 2 LAN Modem REQ 3 IEEE1394
117. e Two ones of them are at the same side and others are at the other sides screws Figure 5 7 Screws Locations of the frame HDD bracket plate 5 5 5 Removing the LCD Panel The procedure for removing the LCD Panel is as follows 1 Follow the steps above in removing the keyboard cover 2 You will find the LCD panel connector with a cover attached to the system unit using two screws Remove the screws of the cover and pull out the FPC connector Two screws of LCD panel connector Figure 5 8 Two Screws of LCD Panel Connector 3 There are four screws securing both LCD hinges to the system unit Two screws are at the rear side of notebook and the other two screws are at the under side Remove the screws to separate the LCD panel from the system unit Two Two screws SCrews Figure 5 9 Four Screws Securing the LCD Hinges 4 Slowly pullout the LCD panel from the system unit FIC A360 Service Manual 5 9 Maintenance amp Disassembly 5 To remove the LCD panel you need to disassemble the LCD bezel and LCD cover back Remove six screws on the front bezel as shown in the figure below Then carefully separate the front bezel cover from the LCD assembly Six Screws Figure 5 10 LCD Bezel Screw Locations 5 5 6 Removing the Heat Sink Plate 1 Release seven screws as shown in the picture below Figure 5 11 Remove heat sink plate 2 Remove heat sink plate by slightly lifting it up 5 10 FIC A360 Servi
118. e PMU07 slave address to SmbHstAdd register Send command to PMUOT Slave address is 04h Read data from PMU07 Slave address is O5h Write the desired command to SmbHstCmd register Write the desired parameters to SmbHstDatO High byte and SmbHstDatl Low byte registers if the system wants to send command to PMUOT Wait for SMBus interrupt occurred by monitoring SmbHstSts register INTR bit Get the desired data by reading from SmbHstDatO High byte and SmbHstDat1 Low byte registers if the system wants to read data from PMUOT Features Summary of the Micro P 4 16 5 channels 8 bit analog to digital converter TimerO 8 bit tuner counter with 8 bit prescaler Timerl 16 bit timer counter TMRI can be incremented during sleep via external crystal clock Timer2 8 bit timer counter with 8 bit period register prescaler and postscaler Capture Compare PWM module Synchronous Serial port SSP with SPI and IC Universal Synchronous Asynchronous Receiver Transmitter USART SCT Brown out detection circuitry for Brown out Reset BOR 2K bytes program memory 128 bytes data memory 22 I O pin 8 interrupt sources FIC A360 Service Manual Chapter Maintenance amp Disassembly 5 1 Introduction This section contains preventive and corrective maintenance procedures for the A360 notebook The first part of the section describes the computer cleaning procedures and preferred handling procedures for sensitive components
119. eck U16 Pin EXTIDATA Check U15 Pind EXTICLE 3 Check U16 Pin23 ISA IRQI YES Check Kevboard Clock YES Check IRQ Signal Figure 6 11 Internal Keyboard Check 6 4 13 PS 2 Mouse Interface Check i ME Check House Data YES Check U16 Ping EXT2DATA Check Mouse Clack Check Ulo Pins EXTZCLE YES MIO Check U16 Pine Check IRQ Signal 007 ISA TROL End Figure 6 12 Internal Keyboard Check FIC A360 Service Manual 6 19 Troubleshooting and Repair 6 4 14 Printer Port Interface Check NO Enter Correct YES NO Check RP13 RP12 Check Data Bus ERN RP10 RPS TES Check L56 L57 ME Check Busy Signal TEs End Figure 6 13 Printer Port Interface Check 6 4 15 Audio Port Interface Check a Check Audio YES Check Audio Amp NO Check U66 signal DM YES Check Audio HaT Uses No Check MIC Amp YES End Figure 6 14 Audio Port Interface Check 6 20 FIC A360 Service Manual Troubleshooting and Repair 6 4 16 PCMCIA Interface Check Check Software Driver Settings 1E DE YES No Setup PCMCIA Driver Check Ub50 Pinl8 19 1e Pinl4 23 34 Pind 3 10 12 to Check PCMCIA Power YES Check PCMCIA Contro Ni Check Ube PCT1420 Signal Slgnal YES Figure 6 15 PCMCIA Interface Check 6 4 17 USB Port Interface Check Check USB device NO Denla
120. ects the status change FIC A360 Service Manual 3 39 Software Functional Overview The battery is discharged 1Ah Battery The battery is State DATA 15 3 1 FUW all bits are 0 charged The battery is critical Empty ali z oroo h Battery Present RUW 0x0000 Oxfffe mW DATA 15 0 1 Oxffff Unknown a w O D md D Eh Battery O O x lt x lt h h h h h h a Tn 0x0000 Oxfffe mWh 3 Remaining R W DATA 15 0 1 oxffff Unknown Capacity Battery 20h PT 0x0000 Oxfffe mV present DATA 15 0 1 Oxffff Ost Unknown R Voltage R D i 2 Battery 46h BTP 48h M Ac i s Battery Tn 0x000 0x0000 Clear the trip point Battery 22h Trip Point PW DAJALO 0 ox0001 0xffff mWh BTP OM Battery 24h to BIE 3Ch 3 s 2 ne Battery n 2 2 2 BST 9 9 NO U NO lt G 2 Co no 0x01 DATA size is R W DATA 7 0 3byte PMUOG6A 0x00 DATA size is 2 byte Design PRA PMUO6A use this data with js capacity RUW DATA 8 16 1 7 Ot oana a Battery Last Full i i LBIF 4Ah Charge RVW DATA 23 16 1 7 Du Or 04 05h 7 8 Capacity 1 Battery l Battery 4Bh Remaining RUW DATA 23 16 1 7 Gat eo eo is vata 1E 1Fh 7 8 BST Capacity 1 Battery Battery 4Ch Trip RUW DATA 23 16 1 7 Mee ee BTP Point Desi
121. eed I O port that can transfer high levels of data in real time such as external hard disk Digital Video Camera USB Universal Serial Bus Ports The USB Universal Serial Bus Port is a port with the symbol This 4 pin slim port allows you to connect multiple USB devices through daisy chaining or through a USB hub and use them all simultaneously The USB specification states it can support up to 127 USB devices running at up to 12Mbps This notebook provides two USB ports When you resume the system from suspend mode the USB port may not initialize properly If in case the USB device does not work unplug and plug the USB device again This is a known bug released by Intel and Microsoft Windows 146 nnn FIG A360 Service Manual Outline of the A360 1 4 6 The Under Side of the Notebook 0 6 Tilt Foot Memory Compartment eo Battery Release Latch oO Battery Bay O Mini PCI Socket Compartment _ Figure 1 12 Under Side of the Notebook Tilt Foot Left and Right Allow you to tilt the rear of the notebook upward to provide flexible keyboard angle for more comfortable typing Memory Compartment Found on the underside of the notebook is the memory compartment Underneath the cover are two 144 pin SODIMM memory slots for inserting and upgrading the system memory using 64MB 128MB or 256MB SODIMM The notebook uses PC 100 133 SDRAM modules for faster memory access You can upgrade the total memory up t
122. enu screen e Parameters found on the left side of the screen This area lists the parameters and their current settings e Item Specific Help found on the right side of the screen This area describes each parameter and its available settings e Key Status Bar the bottom part of the screen These lines display the keys available to move the cursor select a particular function and so forth To exit the BIOS Setup program simply press the Esc key and select from the Exit menu whether you want to Save changes and exit Discard Changes and exit The following table lists the keys on how to edit and move around the setup menus inside FIC A360Service Manual 1 19 Outline of the A360 D WHAT IT DOES Shows on line help on key functions Moves the cursor between the displayed parameters Modifies the current parameter settings Load default configuration Exits the current menu and returns to the main menu or go directly to the Exit menu ce Changes between displayed menus Enter For some parameter settings select and moves the cursor between the sub menu Also moves the cursor to the next line or selection Save changes and exit Some information here may not be available or different from other date code versions of the notebook BIOS Always check for the latest BIOS update from the FIC Internet homepage ftp pcg fic com tw NBTECH 1 6 1 Using the Main Menu The BIOS Setup Main Menu contains t
123. ept the CPU and system cache context 1s lost the OS is responsible for maintaining the caches and CPU context Control starts from the processor s reset vector after the wake up event S3 Sleeping State STR mode The 53 sleeping state is a low wake up latency sleeping state where all system context 1s lost except system memory CPU cache and chip set context are lost in this state Hardware maintains memory context and restores some CPU and L2 configuration context Control starts from the processor s reset vector after the wake up event S4 Sleeping State STD mode The S4 sleeping state is the lowest power longest wake up latency sleeping state supported by ACPI In order to reduce power to a minimum it is assumed that the hardware platform has powered off all devices Platform context is saved in disk S5 Soft Off State The S5 state is similar to the S4 state except the OS does not save any context nor enable any devices to wake the system The system is in the SOFF off state and requires a complete boot when awakened Software uses a different state value to distinguish between the S5 state and the S4 state This 1s to allow for initial boot operations within the BIOS to distinguish whether or not the boot is going to wake from a saved memory image 3 22 FIC A360 Service Manual Software Functional Overview 3 5 6 Power Management Mode Transition Flow Chart From a user visible level the system can be thought of as being one
124. erformance Mode at 1 35 V Supports the Intel Architecture with Dynamic Execution On die primary L1 16 Kbyte instruction cache and 16 Kbyte write back data cache On die second level L2 cache 256 Kbyte Integrated GTL termination 64 bit data bus 100 MHz operation Integrated math co processor e Intel Processor Serial Number e Fully compatible with previous Intel microprocessors Binary compatible with all applications Support for MMX technology Support for Streaming SIMD Extensions enhances floating point video sound and 3 D application performance e Power Management Features Quick Start for low power low exit latency clock throttling Deep Sleep mode provide low power dissipation e On die thermal diode 4 4 2 Intel Celeron Features The Intel Celeron processor is designed for uni processor based Value PC and is binary compatible with previous generation Intel architecture processors The Intel Celeron processor provides good performance for applications running on advanced operating systems such as Windows 98 Me Windows NT 2000 and UNIX This is achieved by integrating the best attributes of Intel processors the dynamic execution performance of the P6 micro architecture plus the capabilities of MMX technology bringing a balanced level of performance to the Value PC market segment Features summary of the Celeron CPU Available up to 700 MHz core frequencies Integrated primary L1 16 Kbyte instruction cache
125. ests of the mask register of the master programmable interrupt controller port A1h Failure results in a system halt No specific test is performed just indicates that the Interrupt Vector table is being initialized The self test command AAh is issued to the 8042 keyboard controller and the results are monitored Failure results in a system halt The power fail bit in CMOS RAM is tested and the lower CMOS RAM area is being checksummed A failure does not result in system halt No specific test is performed just indicates that the configuration specified in CMOS for video is being matched against the actual installation A failure does not result in a system halt FIC A360 Service Manual Troubleshooting and Repair Table 6 3 c BIOS Beep Codes Beep Diagnostic Description Test Performed Code Code Screen memory test in progress or failure Screen initialization in progress Screen retrace test in progress or failure Search for video ROM in progress Screen running with video ROM Monochrome monitor operable Color monitor 40 column operable Color monitor 80 column operable Timer tick interrupt test in progress or failure Shutdown test in progress or failure FIC A360 Service Manual The video buffers BOOOOh and B8000h are tested with a Bem test and a rolling ones test Failure will result in a beep code but not a system halt Until the video installation is confi
126. events and incorporate heuristics to better manage the systems temperature The operating system can request that the hardware change the priority of active cooling vs passive cooling Dynamically Changing Cooling Temperatures An OEM can reset ACx and _PSV and notify the OS to reevaluate the control methods to retrieve the new temperature settings The following three causes are the primary uses for this thermal notification When a user changes from one cooling mode to the other When a swappable bay device is inserted or removed A swappable bay is a slot that can accommodate several different devices that have identical form factors such as a CD ROM drive disk drive and so on Many mobile PCs have this concept already in place When the temperature reaches an _ACx or the _PSV policy settings In each situation the OEM provided AML code must execute a Notify thermal_zone 0x80 statement to request the OS to re evaluate each policy temperature by running the _PSV and ACx control methods B Resetting Cooling Temperatures from the User Interface When the user employs the UI to change from one cooling mode to the other the following occurs FIC A360 Service Manual 3 29 3 30 Software Functional Overview 1 The OS notifies the hardware of the new cooling mode by running the Set Cooling Policy _SCP control method 2 When the hardware receives the notification it can set a new temperature for both cooling policie
127. f Notebook L Screws Figure 5 18 Motherboard Screws Location 3 Detach the lid switch cable connected to the main board 4 When all screws bolts and lid switch cable are removed slowly detached the main board from the base unit casing Notice the close gap between the volume control knob and button case and may use the specific tooling to separate them more easily FIC A360 Service Manual 5 15 Chapter Troubleshooting amp Repair 6 1 Introduction This chapter provides the most common problem encountered with the A360 notebook computer and some troubleshooting means Some of the common problems are System BIOS Related Problems LCD Display Problems System Power and Boot Up Problems External Interface Problems Serial Printer CRT USB PS 2 Audio Problems PCMCIA Problems Power Management Problems Input Device Problems Keyboard and Glidepad 6 1 1 Helpful Starters Here are a few helpful starters to begin with before troubleshooting the notebook e Is there any external power source connected to the computer e Does the battery installed been fully charged e Is the computer turn on and the POWER LED activated e Are all cables connected properly and securely e Are all needed device drivers been installed properly e Is the Power Management function enabled under OS Setup Press any key to wake system up again 6 2 System BIOS Related Problems This section provides you with information on how the
128. fan is listed in _ALO e If the zone uses two independently controlled single speed fans to regulate the temperature then _ACO will evaluate to the maximum cooling temperature using two fans and ACI will evaluate to the standard cooling temperature using one fan e Ifazone has a single fan with a low speed and a high speed the _ACO will evaluate to the temperature associated with running the fan at high speed and _AC1 will evaluate to the temperature associated with running the fan at low speed _ALO and ALI will both point to different device objects associated with the same physical fan but control the fan at different speeds FIC A360 Service Manual 3 31 Software Functional Overview 3 5 15 Passive Cooling Equation Unlike the case for _ACx during passive cooling the OS takes the initiative to actively monitor the temperature in order to cool the platform On an ACPI compatible platform that properly implements CPU throttling the temperature transitions will be similar to the following figure 10076 Temperature eoueuuojeg ndo 50 Time Figure 3 4 Temperature and CPU Performance Versus Time For the OS to assess the optimum CPU performance change required to bring the temperature down the following equation must be incorporated into the OS AP 2 _TC1 Tn Tn 1 _TC2 Tn TO where Tn current temperature Tt target temperature _PSV The two coefficients TCI and _TC2 and the sampling per
129. front side bus ATA 33 66 100 HDD support in UDMA mode 2 amp 4 and PC100 133 SDRAM performance to entry level Performance PCs 4 5 1 VIA TWISTER Features The VIA TWISTER Host Bridge provides a Host to PCI bridge optimized DRAM controller and data path and an Accelerated Graphics Port AGP interface AGP is a high performance component level interconnect targeted at 3D graphics applications and 1s based on a set of performance enhancements to PCI The VIA TWISTER functions and capabilities include Define Integrated Solutions for Value PC Mobile Designs e Integrated VIA Apollo Pro133 and S39 Savaged IX in a single chip e 64 bit Advanced Memory controller supporting PC100 PC133 SDRAM and VCM e Combines with VIA VT82C686B PCI LPC South Bridge for state of the art power management High Performance CPU Interface e Socket 370 support for Intel Pentium III Celeron processors e 66 100 133 MHz CPU Front Side Bus FSB e Built in Phase Lock Loop circuitry for optimal skew control within and between clocking regions e Five outstanding transactions four In Order Queue IOQ plus one output latch e Dynamic deferred transaction support Advanced High Performance DRAM Controller e DRAM interface runs synchronous 66 66 100 100 133 133 mode or pseudo synchronous 66 100 100 66 100 133 133 100 mode with FSB Concurrent CPU AGP and PCI access Supports SDRAM and VCM SDRAM memory types Support 3 DIMMs or 6 banks for up to 1 5
130. g component level troubleshooting on the A550 notebook 6 4 1 General Overview The component level troubleshooting is broken down as follows Troubleshooting item Figure Starting Check Memory Interface Check Figure 6 2 CRT Interface Check FDD Interface Check HDD Interface Check Internal Keyboard Interface Check Glide Pad Interface Check CD ROM Interface Check Battery Board Interface Check Serial Port Interface Check Ext Keyboard Interface Check PS 2 Mouse Interface Check Printer Port Interface Check Audio Port Interface Check PCMCIA Interface Check USB Port Interface Check DC DC Check LCD Panel Interface Check Suspend Function Check LED Indicator Function Check Cover Switch Function Check Internal Modem Interface Check FIC A360 Service Manual Troubleshooting and Repair 6 4 2 Starting Check START ThVs by MO Check Lob Pinl 12V QTO Pi T3Vs 3 23V UB T 5V Check DC DC YES Check CPULO MO Pheckoutare Check Us amp WNAXITII YES NO Check Ull Pind Check U51 Pind Check HCLE CPU YES Check Dsl Pd MO YES Figure 6 1 Starting Check 6 4 5 Memory Interface Check START Check Memory Ms coge YES Check R S 0 3 CASCO T Check DU DC Board Check CNZ5 CNZS3 MC YES Check HACO 13 NO YES Check HDC 53 NO Check CN25 MDE DMD CN23 0 63 YES End Figure 6 2 Memory Interface Check 6 14 FIC A360 Servi
131. g when in Suspend to RAM or Suspend to Disk if you already created Save to Disk partition file in HDD mode and critically low battery power We strongly recommend that users create the partition file Save to Disk as this will prevent your data from loss when power is critically low Lights orange when the battery power is low 2 Battery Charging LED lights to indicate battery in charging status Lights green to indicate the battery is charging Lights off to indicate the battery is fully charged or no battery installed 3 Mail LED Lights green to indicate that a new mail is arrived Status LED Panel The Status LED Panel keeps you informed of the notebook s current operating status Each LED is marked with an icon to designate a system status Ill o0 0 8 68 Q Figure 1 5 Status LED Panel Icons 48 n o FIC A860 Service Manual Outline of the A360 Represents Indicates IDE Drive This LED will turn on when the system is accessing the hard Access disk drive HDD or CD ROM DVD ROM CD RW Diskette Drive This LED will turn on when the system is accessing the floppy Access disk drive FDD Caps Lock This LED will turn on when the Caps Lock key is activated When activated all alphabet keys typed in will be in upper case or in capital letters Scroll Lock This LED will turn on when the Scroll Lock key is activated Num Lock This LED will turn on when the Num Lock key is activated When activ
132. gisters area 0x0000 Clear the trip point 0x0001 Oxffff mWh DBh To When all of the battery s DCh RITE n PME SXODUD capacities lesser than this setting value the BTP2 is detected if event is enabled DDh To To This register is not cleared if the system is in S4 S5 state R W This is the read only register but the written data will be able to read back till PMU updates the data periodically or PMU detects the status change FIC A360 Service Manual 3 45 Software Functional Overview PMU does not initialize EC registe EC REG 1 when system powg is off PMU BAY LED 1 PMU indicates the CONT Battery discharge ic status to the LED BAY n POW_LED 1 when the battery is installed The PMU Power LED blink control 0x00 OS STS 1 ACPI mode 0 Legacy mode Power switch over ride function timer RR 0x64 JO1h FFh 0 1 25 5esc step E 0 1sec 00h Reserved X DU Om r i POLLING E3h ADDRESS R Address 0x00 0x7F E 0x00 The polling slave address setting S If this address is 00 the Polling is disabled Signed If the received data GE this value wells dd the event will be detected Signed If the received data LE this value DATA ADI value the event will be detected x00 x00 0x00 Polling disable DATA 7 0 0x00 0x01 OxFF x 250ms 250ms to 63 75sec DATA 7 0 Signed 0 This register shows data at latest value polling Signed If the thermal sensor read value DATA 7 0 g 0x7D GE this value the
133. gn E PMUOSOA use this data with pr capacity RUW DATA 23 16 1 7 Dior Battery Last Full l LBIF 4Eh Charge R w DATA 23 16 1 7 gar Io ennea fis data wi 28 29h 7 8 Capacity Battery i 4Fh Remaing R w DATA 23 16 1 7 oxi E OEA Use Diis galawin 42 43h 7 8 Capacity Battery A 50h Trip RUW DATA 23 16 1 7 p00 fee IIS gata I 46 A7h 7 8 Point 51h to pe EI 3 SI The register type is word 721 Same as 1 Battery CMBatt Data Tz This register is not cleared if the system is in S4 S5 state R W This is the read only register but the written data will be able to read back till PMU updates the data periodically or PMU detects the status change 3 40 FIC A360 Service Manual Software Functional Overview Register Bit Number ae R W Logic Default Description Mame ryerslerste ra e EE T DATA 7 0 DATA 15 8 DATA 7 0 Address 6Ch 6Dh 6Eh PMU DATA DATA 7 0 70h 7 ISMB_PTCL PROTOCOLI7 0 R status 71h 7 sua srs jw E E 4 0 72h sMB ADDR R w ADORE SS 6 0 74h to SMB_DATA am SMBus BCNT Rw 5 BCNT A 0 SMB 95h Row ADDRESSI6 0 RUW DATA P sah SMB cNRL RW RES 7 1 R TU lt DC UO 3o These registers are available when PMU slave mode or charger mode is selected For detail information refer to PMU slave communication section in this document PMU_HIG_ CHECK For detail information refer to ACPI 1 0 specification
134. gured the floppy disk controller FIC A360Service Manual 1 25 Outline of the A360 1 6 3 Using the Security Menu The Security menu allows you to set the system password as well as disk protection security Advanced Boot Exit Item Specific Help Set Supervisor Password Enter Supervisor Password Set User Password Enter controls access to the setup utility Password on boot Disabled Fixed disk boot sector Normal Diskette access Supervisor Figure 1 17 BIOS Setup Security Menu RRIRRRRRIRRARAIRERRRRARRRRRRIRSRERERINERRRINARRRITERRRIREARRRI gprsessenressertresenteresrtrresentressertesesrrreserrrrssrtrsessrtresssrregrtissssrissssreissssseieseesisssreiesestiesssseisssssriessesisssseissssssesssssissssesiessesisssseissssrisssssersesteniss y Set Supervisor Password Press Enter Supervisor Password controls access to the setup utility Set User Password Press Enter User Password controls access to the System Password on boot Disabled Enabled Enabled password entry on boot Fixed disk boot sector Normal Write Write protects boot sector on hard disk protect to protect against viruses _ Diskette access User Supervisor Control access to diskette drives 1 26 Set Supervisor Password Specifies if the system prompts you to enter a password when entering Setup Set User Password Specifies if the system prompts you to enter a passwor
135. he settings for system time and date and disk drives as well as CPU and system memory information Advanced Security Item Specific Help System Time H1 00 00 System Date 01 01 2001 Tab lt Shift Tab gt or Language English US lt Enter gt selects field Diskette A 1 44 1 25 MB 3 Internal HDD 20004MB Internal DVD CD ROM Installed Boot Display Device Both System Memory 640 KB Extended Memory 262143 KB CPU Type Pentium III CPU Speed 1000 MHz BIOS Version 1 0A 0003 3330 1 20 Figure 1 13 BIOS Setup Main Menu FIC A360 Service Manual Outline of the A360 System Time 12 00 00 Tab lt Shift Tab gt or Enter selects field System Date 0101 200 Tab Shift Tab or Enter selects field Diskette A Disabled Select floppy type 1 44 1 25MB 3777 B Internal HDD 10056MB Internal DVD CD ROM Installed Not installed BIOS auto detect for information only Boot Display Device Both CRT LCD Choose the display device System Memory 640 KB BIOS auto detect for information only Extended Memory gt 262143KB BIOS auto detect for information only Te a ei eee cee T CPU Speed 900MH BIOS auto detect for information only BIOS Version 1 0A 0221 0713 BIOS auto detect for information only A
136. heck Uls Pin3l Check Scroll Lock LED EN SElLO DV YES NO Check CHIS Pin 39 Check IDE Access LED HDD LEDO OV YES Cmm Check FDD LED NO Check CHIS Pin li blinking HTQO OV YES MO Check U5Z Pin 12 IL Check Battery Low LED EE Pin 13 G0 YES Check Suspend LED NO Check U52 PinlZ IH hlinking p Fin d3 iL YES M Check Charge LED Check Whe Pin 35 YES End Figure 6 20 Suspend Function Check 6 24 FIC A360 Service Manual Troubleshooting and Repair 6 4 22 Cover Switch Function Check T Check BIOS Setup iu setup Cover Switch ES n MO Press Cover Switch Check Check Switch 52 PINS4 YES omm End Figure 6 21 Cover Switch Function Check 6 4 23 Internal Modem or LAN Port Check Check FAX Modem LAN NO Replace Module Board module Board NO Check Ch234 Pin13 31 53 83 Check 5 Power g7 24 28 40 70 88 124 a S MEM Fin 18 87 5v i8 Pin 112 2 12v 18 Check CN25 ADU AD31 Check UB Singal oignal YES MO End Figure 6 22 Internal Fax Modem Port Check FIC A360 Service Manual 6 25 Troubleshooting and Repair 6 4 24 Internal Combo Modem LAN Port Check Check Combo Madem MC LAN module Board Replace Module Board NO Check M24 Pin183 31 B3 88 Check 5 Power d 24 20 40 7066 124 SiS MM Pin 18 87 SYS Pin 112 12V S SII A RE ue Check UB singal and CNZ4 connector YES Figure 6 23 Internal Combo Modem LAN Port Check
137. ice Battery Low Low Suspend Off to allow more accurate reading of battery meter under Windows 98 or Windows Me Replace the battery pack 6 10 FIC A360 Service Manual Troubleshooting and Repair Table 6 5 b Quick Troubleshooting Problem or Symptoms Corrective Actions System halts during boot 1 Check condition of selected boot load device diskette sequence or hard disk for bad boot track or incorrect OS files 2 Try booting from a new bootable diskette and recopy or repartition hard disk Check for any BIOS error messages on the display 3 4 Replace main board 1 2 I O processing malfunctions Check the connections of all internal devices Replace main board Diskette drive does not work Check if FDD option is DISABLED under BIOS Setup program Check if floppy drive cable is connected properly Check diskette type if correct and not faulty Replace diskette drive Replace main board Hard disk drive malfunction Check if hard disk drive is set properly on BIOS SETUP Check cables and connections Check if disk drive is good Replace the drive Replace the main board CD ROM drive malfunction Check if drive is set properly on BIOS Setup Check if device driver is installed properly Do not use other CD ROM driver Check cables and connections Replace drive or main board Memory malfunction Check if the memory module is inserted properly Try to insert it also to the other slot
138. ick System and click Device Manager tab Under Other devices you ll see PCI Ethernet Controller Click Refresh button The Add New Hardware Wizard will detect PCI Ethernet Controller Click Next to search for the driver Click Next to continue Tick Specify a location and click Browse button Then navigate to Drivers Win98 Combo LAN and click Next Click Next to accept the updated driver for Accton EN2242 Series Mini PCI Fast Ethernet Adapter Ethernet LAN driver Click Next to continue with LAN driver installation Insert the disk labeled Accton EN2242 Series Mini PCI Fast Ethernet Adapter and then click OK Type AWin9S then click OK 10 Click Finish to complete installation and restart Computer to finish setting up LAN Installing LAN Driver of Combo Device for Windows Me l 6 Boot WinMe from your hard disk and insert the disc containing the LAN driver for WinMe The New Hardware Found Message box appears You will find the message stated searching PCI Ethernet Controller Device driver showed in the Add New Hardware Wizard message box Select Specify the location of the driver and click Next Tick on Specify a location box Then click Browse button and navigate to the LAN driver location as Drivers WinMe Combo LAN Click Next to begin searching the driver The Add New Hardware will found Accton EN2242 Series Mini PCI Fast Ethernet Adapter Click Next to continue the driver installation Click Finish
139. ide pad pointing device sound system PCMCIA slots USB Universal Serial Bus port IEEE 1394 port advanced power management and more new multimedia features 1 2 Feature Highlights The A360 includes a variety of innovative features Featues Cescription CPU Intel amp Pentium lll Celeron Processors using FC PGA 370 ub packaging at 933 MHz 1GHz 1 13GHz for Pentium lll at Aufzahlungszeichen 766 800 850 900 950 MHz for Celeron Cache Memory e On die secondary level cache 256 KB for Pentium lll Tualatin e On die secondary level cache 128 KB for Celeron Bus Architecture 32 bit PCI PCI to ISA Bus Architecture Bus Speed 100 183 MHz Front Side Bus System Memory Two memory slots for 144 pin SODIMM SDRAM 3 3V Use PC 100 133 SDRAM 64 128 256 MB Upgradeable to 512 MB Display 12 1 SVGA TFT Color LCD at 800x600 pixel resolution 13 3 14 1 XGA TFT Color LCD at 1024x768 pixels resolution Maximum 32 bit True Color display at 1024x768 pixel resolution Brightness controls via hot key function LVDS Interface VGA High performance S3 Savage4 Integrated in Twister with AGP 4X and SMA support 0 8 16 32 MB VRAM sharing from SDRAM Using system memory SMA Technology Twister spec is 2 32 MB Up to 1280x1024 resolution for external CRT monitor at 16M colors 32 bit True Color 128bit Graphics Engine Support Dual View and Dual Video CD ROM DVD ROM CD RW PCMCIA Slot 1 O Port Audio System
140. if serial device is connected properly If using serial mouse check if internal glide pad is disabled under BIOS Setup On Windows 98 or Me check if it detects the serial mouse in System Device Manager under the Control Panel Check if mouse driver is installed properly Replace serial device Check the South Bridge chip on the main board for any cold or loosed soldering Replace the main board Check if Printer is set to ENABLED under BIOS Setup program Advanced menu Check if all connections are properly set Check if external device is turned on Check if Printer Mode is set properly Check the South Bridge chip on the main board for any cold or loosed soldering Replace the main board Check if USB port option under BIOS Setup is ENABLED Check if USB device connection is OK Unplug and re plug the device Check if the USB port driver and the USB device driver are installed Replace USB device or contact USB device manufacturer for support Replace main board Check external connections if OK and volume mixer is set properly Check audio source CD tape etc if faulty Check if audio driver is installed Check internal connections for speaker and microphone if not working Check audio board cables and connections Replace main board FIC A360 Service Manual Troubleshooting and Repair 6 4 Component Level Troubleshooting This section provides an easy to follow flowcharts for performin
141. inue This message indicates that an error was found during POST Pressing the F1 key allows the system to attempt to reboot Beginning memory test Press the A user can stop the memory tests by pressing the SPACEBAR to terminate the spacebar memory test Press the F1 key to continue F2 This message indicates that an error was found during to run the Setup utility POST Pressing the F1 key allows the system to attempt to boot Press F2 allows users to run the ROM based SETUP utility to correct configuration information 6 2 0 Beep Codes Beep codes are used to identify a POST error that occurs when the screen is not available Once the screen is operating diagnostic messages are reported to the screen There are beep codes for both fatal and non fatal system board errors No beep code is generated if a test is aborted while in progress However diagnostic cards can be installed in order to display the contents of the diagnostic port 80h and identify the area of failure Explanation of test terms for beep code table The following terms are used in the Test Performed column of the beep code table 1 Pattern test One or more particular patterns are written to a location then read back from the same location Examples of patterns used are 55h and AAh If the value read does not match the value written the test is considered a failure 2 Rolling ones test Several patterns are constructed These patterns represent a one r
142. iod _TSP are hardware dependent constants the OEM must supply to the OS for more information see section 12 3 The object _TSP contains a time interval that the OS uses to poll the hardware to sample the temperature Whenever _TSP time has elapsed the OS will run TMP to sample the current temperature shown as Tn in the above equation Then the OS will use the sampled temperature and _PSV which is the target temperature Tt to evaluate the equation for AP The granularity of AP is determined by the CPU duty width of the system A detailed explanation of this thermal feedback equation is beyond the scope of this specification 3 5 16 Critical Shutdown When the heat reaches the temperature indicated by CRT the OS must immediately shutdown the system The system must disable the power either after the temperature reaches some hardware determined level above CRT or after a predetermined time has passed 3 32 FIC A360 Service Manual Software Functional Overview Before disabling power platform designers should incorporate some time that allows the OS to run its critical shutdown operation There is no requirement for a minimum shutdown operation window that commences immediately after the temperature reaches CRT This is because Heat might rise rapidly in some systems and slower on others depending on casing design and environmental factors Shutdown can take several minutes on a server and only a few short seconds on a hand held
143. knowe Capacity 0x0000 Primary 0x0001 Secondary Fixed value Oxffff Unknown 08h Design acu 0x0000 0Oxfffe mV 9 R W DATA 15 0 1 Oxffff oxtiit Unkriown Design OAh oe 0x0000 0xfffe mWh xq Capacity of DATA 15 0 1 Oxffff axit Unknown Design h m 0x0000 0Oxfffe mWh xq capacity of m DATA 15 0 1 Oxffff oxffff Unknown Low 1 1 06h Battery 2 rechnolooy DATA 15 0 1 Oxffff Warning Battery OEM apacity DATA 15 0 Oat COO Oxie VI Oxffff Unknown Granularity 1 Battery h 0x0000 0xfffe mWh capacity DATA 15 0 Oxffff oxffff Unknown Granularity 2 12h Model Y 9 R W DATA 15 0 Oxffff 14h Serial 3 Number oxffff CELL TYPE 3 0 This code depends on battery data ea pini CELL TYP format In the future this code 3 Battery type R W E Oxffff ut W R W W R W All bits aeo 1 0 0x01 Li ion 0x10 Non rechargeable battery Reserved depends on battery data format And the following name should be described in the ASL with the same character code pad ae Rw oxfiff In the future these codes will nformation be added MoliEnergy Panasonic SANYO does not agree TBCL Toshiba Sony i E The register type is word E This register is not cleared if the system is in S4 S5 state R W This is the read only register but the written data will be able to read back till PMU updates the data periodically or PMU det
144. l system configurations in changing the way the system performs This includes your system time and date disk drive configuration I O device controls boot drive sequence and power management settings The information is then stored in the CMOS RAM chip and will remain permanent unless you change it again The notebook also uses EPROM Flash BIOS that allows you to update the system BIOS by simply overwriting it using the Phoenix Flash programming utility Before boot up the system will read the BIOS settings and compare them to the equipment check conducted during the POST Power On Self Test As the POST Power On Self Test executes during the boot up process or if an error occurs an error message will be displayed on the screen the screen will display the following message Press F2 to Enter SETUP You will then be prompted to run the BIOS Setup Program by pressing the F2 key to run the BIOS Setup program The BIOS Setup program is organized into five menus which you can select using the amp and gt keys To move from one option to another you use the up and down arrow keys while using the F5 and F6 or lt gt and lt gt keys to change the settings On the right hand side of the screen are some brief help descriptions of each item you want to change On the BIOS Setup program you will find the following parts on the screen e Menu Bar found on the top line of the screen Each of the five items has a separate m
145. le a logic 0 means inward motion 17 SLIN STEP D14 P14 D12 0 0 O This active low output selects the printer This is the complement of bit 3 of the printer control register Refer to parallel port description for use of this pin in ECP and EPP mode This active low high current driver issues s low pulse for each track to track movement of the head 25 GND FIC A550 Service Manual B 3 Pin Assignments B 4 PS 2 Mouse Ext Keyboard Mini DIN Connector Following is the pin assignment of the PS 2 connector No Sina Description Type 0 0 Gnd EKB DATA External data for mouse or keyboard MOUSE_DATA External data for mouse or keyboard B 5 USB Connector The pin assignment of the USB port connector is as follows No Sina Description GND B 6 CD ROM IDE Connector The following is the pin assignment for the CD ROM IDE connector Signal X Description CDROMRESET Reset secondary disk RSDAO Secondary disk address 0 RSDA1 Secondary disk address 1 RSDA2 Secondary disk address 2 RSDDO Secondary disk data 0 RSDD1 Secondary disk data 1 RSDD2 Secondary disk data 2 RSDD3 Secondary disk data 3 RSDD4 Secondary disk data 4 RSDD5 Secondary disk data 5 RSDD6 Secondary disk data 6 RSDD7 Secondary disk data 7 RSDD8 Secondary disk data 8 8 RSDD9 JSecodaydiskdaaa9 O 35 RSDCSt Secondarydiskchipselectforf00 range O 96 RSDCS3
146. lly complains with the 33Mhz PCI Bus specification v2 2 It supports a master device with internal CardBus direct data transfer The OZ6933 implements FIFO data buffer architecture between the PCI bus and CardBus socket interface to enhance data transfers to CardBus Devices The bi directional FIFO buffer permits the OZ6933 to accept data from a target bus PCI or CardBus interface while simultaneously transferring data This architecture not only speeds up data transfers but also prevents system deadlocks The OZ6933 is a PCMCIA R2 CardBus controller providing the most advanced design flexibility for PC Cards that interface with advanced notebook designs FEATURES Dual Slot Solution 076933 e Supports 2 PCMCIA 2 1 and JEIDA 4 2 R2 cards or 2 CardBus cards e ACPI PCI Bus Power Management Interface Specification Rev 1 1 Compliant e Supports OnNow LAN wakeup OnNow Ring Indicate PCI CLKRUN PME and CardBus CCLKRUN e Compliant with the 33Mhz PCI Specification V2 2 2000 PC Card Standard 7 1 for OZ6933 e Yenta PCI to PCMCIA CardBus Bridge register compatible e ExCA Exchangeable Card Architecture compatible registers map able in memory and I O space e Intel M 82365SL PCIC Register Compatible e Supports PCMCIA ATA Specification e Supports 5V 3 3V PC and 3 3V Cardbus cards e Supports two PC Card or CardBus slots with hot insertion and removal e Supports multiple FIFOs for PCI CardBus data transfer e Supports Direct Memory Acce
147. ludes the following Y Microphone in jack MIC IN v Headphone Audio line out jack S PDIF OUT Volume thumb wheel knob control FIC A360 Service Manual Outline of the A360 Features Description Power System Universal Auto switching 60W 65W AC Adapter 100V 240V Auto charging capability Rechargeable Ni MH 4500mAh 9 6V Li lon 3800mAh 14 4V Battery Pack Battery Life 2 2 5 hours Power Management Off Charging Time 2 5 3 hours quick charge computer off Power ACPI 1 0B Ready Management SMM Intel System Management Mode fully supported Suspend to RAM and Suspend to Disk feature Suspend hot key p function Battery Low Auto Suspend Cover Switch Suspend CRT only function LED Indicator 8 x LED Status Indicators for Power Source Battery Charge E Mail IDE FDD Caps Lock Scroll Lock Num Lock LCD x 3 Machine Base x 5 Optional Module 56Kbps Fax Data Internal Modem with V 90 support 10 Base T 100 Base TX LAN Mini PCI Combo Modem LAN Mini PCI Bluetooth Module DVD ROM Device Pack CD RW Device Pack Combo DVD CD RW Device Pack Audio DJ Panel USB Port Replicator FIC A360Service Manual 1 3 Outline of the A360 1 3 System Configuration Intel FC PGA LCD Celeron Pentium III LVDS GTL BUS CRT VIA Twister S3 Savage4 PCI BUS sero Headphone S PDIF i SDRAM ISA BUS Figure 1 1 System Configuration Diagram q4 IC A860 Service Manual Outline of
148. mmunication and is V 90 compliant You connect the telephone line to the RJ 11 jack found on the rear side of the notebook 1 5 4 Internal Ethernet LAN Module This notebook comes with an optional IOBase T 100Base TX LAN module that supports data transfer rates at IOMbps and can be up to 100Mbps 1 5 5 DVD ROM Drive Other than the internal CD ROM drive the notebook also provides optional factory built in DVD ROM drive DVD ROM drives are also backward compatible with CD ROM so you can also use any audio CDs video CDs photo CDs and CD R Using a software MPEG 2 DVD program the notebook can playback any commercial DVD movie titles 1 5 6 CD RW Drive This device pack can write data to CD R or CD RW CD for you to backup the data 448 IG A860 Service Manual Outline of the A360 1 5 7 Audio D This notebook comes with optional built in Audio DJ panel It can play your Audio CD like the CD player without powering on the whole computer 1 5 8 Blue Tooth Module This notebook is ready for Bluetooth technology This is a wireless connection standard in a short range radio technology It aims at simplifying communication between each device with bluetooth module Bluetooth is in essence a personal area network technology for connecting computers to peripherals and mobile phones 1 6 System BIOS SETUP Program The notebook uses the Phoenix BIOS Basic Input Output System Setup program that allows you to set severa
149. n a set of 3 5mm bayonet socket 1 8 minijack connectors allow for external microphone line inputs and headphone outputs 4 13 Keyboard and Pointing Device The Keyboard Subsystem of the notebook is implemented on the Motherboard and Keyboard Assembly using the Mitsubishi 38867M8 keyboard controller chip and the Phoenix MultiKey M3880L keyboard controller firmware This chip controls the internal built in keyboard the built in touchpad pointing device as well as the external PS 2 keyboard and mouse port The keyboard controller allows simultaneous use of both the internal and external keyboard and PS 2 mouse The A360 membrane keyboard is an 86 key IBM 101 key enhanced compatible keyboard with standard characters and 12 function keys including an embedded numeric keypad See Chapter for more information The pointing device subsystem consists of the built in Synaptics touch pad pointing device module on the system top cover assembly and a pre programmed Mitsubishi 38867M8 micro controller that interfaces the mouse device to the Motherboard The touch pad module is connected to battery board through a 6 pin FPC cable An external PS 2 port also supports the use of an external PS 2 compatible mouse where the system automatically detects on system power up and runs both internal and external mouse simultaneously The Synatics touch pad a pointing device for personal computers detects the position of a finger over a touch sensitive area
150. n of Scroll Lock is active Num Lock LEDO This LED will turn on when the function of Num Lock is active Power Status LED Green System is powered on Green Blinking System is entered suspend mode Amber Battery Low Mail LED O This LED will turn on while Mail was arrived There LEDs will be turned off during Suspend mode 3 8 FIC A360 Service Manual Software Functional Overview 3 3 9 Hot Keys Definition All Hot keys must be active at all times under all operation systems Fn F3 Toggle Display BIOS Handler LCD CRT TV LCD amp CRT Display Stretch BIOS Handler System Speakers On Off BIOS Handler The system will issue a beep to inform user while the following hot keys are pressed 1 Fn F3 Toggle Display LCD gt CRT gt LCD CRT 2 Fn F5 Display Stretching 3 Fn F6 System Speakers On Off 4 Fn F8 Brightness Up 5 Fn F9 Brightness Down 3 3 9 1 Port Replicator The Port Bar duplicates the following ports from the Notebook CRT Port Serial Port Printer Port PS 2 Port For Keyboard PS 2 Port For Mouse One USB Ports DC in Jack The Port replicator can just support the cold insertion but not hot insertion While hot insertion the system is not guaranteed that functionality FIC A360 Service Manual 3 9 Software Functional Overview 3 3 10 Plug amp Play The BIOS supports the Plug and Play Specification 1 0A Include ESCD This section
151. name of CD ROM DVD ROM CD RW 3 Click Setting tab and tick the DMA function 4 Return to previous level Device Manager select and click Disk Drives under the Disk Drives level click the name of Hard Disk For example Generic IED Disk Tupe 01 5 Please change the setting of Disk Drives as above 6 Restart your notebook to let the setting take effect 2 10 FIC A360 Service Manual Installation and Upgrade Enabling DMA channel for Windows 2000 I 2 Please click the following buttons with the procedure Start Setting Control Panel System Hardware Device Manager Select and click IDE ATA ATAPI Controller you will find Primary IDE Channel and Secondary IDE channel Please click Primary IDE Channel first Click Advanced setting Tab Please change the selection of Transfer Mode to DMA if available on both Device 0 and Device 1 Return to previous level please change the setting of Secondary IDE Channel as above Restart your notebook to let the setting take effect Installation and Upgrade 2 3 System Upgrades This section provides an easy step in doing system upgrades for your notebook computer 2 3 1 Jumper Settings This section provides a jumper setting lists of configuring the notebook Keyboard Type Select K B Type US KEYBOARD RESERVE JP KEYBOARD UK KEYBOARD Logo Select RESERVE RESERVE Password Override CMOS RTC Data J umper Setting Password Override Pos 4 RTC Battery
152. nd Critical Passive cooling The OS reduces the power consumption of the system to reduce the thermal output of the machine by slowing the processor clock The _PSV control method is used to declare the temperature to start passive cooling Active cooling The OS takes a direct action such as turning on a fan The ACx control methods declare the temperatures to start different active cooling levels Critical trip point This is the threshold temperature at which the OS performs an orderly but critical shut down of the system The _CRT object declares the critical temperature at which the OS must perform a critical shutdown When a thermal zone appears the OS runs control methods to retrieve the three temperature points at which it executes the cooling policy When the OS receives a thermal SCI it will run the TMP control method which returns the current temperature of the thermal zone The OS checks the current temperature against the thermal event temperatures If TMP is greater than or equal to ACx then the OS will turn on the associated active cooling device s If _TMP is greater than or equal to _PSV then the OS will perform CPU throttling Finally if _TMP is greater than or equal to CRT then the OS will shutdown the system An optimally designed system that uses several SCI events can notify the OS of thermal increase or decrease by raising an interrupt every several degrees This enables the OS to anticipate _ACx PSV or CRT
153. nexpected SW interrupt interrupt at address Type R eboot other keys to continue Unexpected type 02 interrupt at xxxxh Type S hut off NMI R eboot other keys to continue FIC A360 Service Manual Memory on a peripheral card has failed A memory chip s has failed Hardware problem Not displayed if the expected interrupt handler is not enabled Error s in the software program Not displayed if the extended interrupt handler is not enabled A parity error occurred but the source can not be determined Check the memory cards installed in the system Check the memory on the system board Check all hardware in the system Turn the machine off and then on again If doesn t work check the program Turn the power off and then on again Troubleshooting and Repair 6 3 Quick Troubleshooting This section summarizes problems that may develop during system operation and lists suggested corrective actions to isolate problem properly Table 6 5 a Quick Troubleshooting Problem or Symptoms Corrective Actions No power Power LED not on Check that the AC adapter is plugged into the DC IN connector of the notebook Also that the AC adapter is plugged into a properly grounded AC power outlet If using the battery as main power source check if the battery pack is of the right type charged and is inserted correctly Check the internal Battery board of the notebook if it is inserted into the main
154. nstructions the advanced transfer cache architecture and a processor system bus speed of I100MHz Intel Mobile Pentium III processor featuring Intel SpeedStep technology is the next dramatic step towards achieving near desktop performance This exciting new processor has two performance modes and allows real time dynamic switching of the voltage and frequency between the modes This occurs by switching the bus ratios core operating voltage and core processor speeds without resetting the system There are two performance modes offered Maximum Performance and Conserved Performance Maximum Performance mode provides near desktop performance and runs at 700 750 800 and 850 MHz Conserved Performance mode provides the best balance between performance and battery life and operates at a lower frequency of 550 600 650 700 MHz You can check the table of two performance modes as following FIC A360 Service Manual 4 3 Hardware Functional Overview The integrated L2 cache is designed to help improve performance and it complements the system bus by providing critical data faster and reducing total system power consumption The Pentium III processor s 64 bit wide Gunning Transceiver Logic GTL system bus provides a glue less point to point interface for an I O bridge memory controller Features summary of the Pentium III CPU e Processor core bus speeds Featuring Intel SpeedStep technology Maximum Performance Mode at 1 60V and Conserved P
155. nt not to power off the system whenever the FLASH BIOS program is running Otherwise the system may not be able to power on and you need to replace the BIOS EPROM chip from another working notebook Always plug in the AC adapter when updating the BIOS 2 18 FIC A360 Service Manual Chapter Software Functional Overview 3 1 Overview The A360 is an IBM PC AT compatible Notebook PC which support the Intel s FC PGA processors family The following are the major features that A360 supports Microsoft PC99 logo and WinME Logo approval Offer 800x600 SVGA display with 12 1 LCD panel Offer 1024x768 XGA display with 13 3 LCD panel Offer 1024x768 XGA display with 14 1 LCD panel Support ACPI 1 0B or above Support PCI 2 1 or above Support AGP 2 0 Support SMBIOS 2 3 Support PC 100 133 SDRAM Support 100 133 MHz CPU front side bus Support a proprietary Port Replicator 3 2 Summary of the BIOS Specification Below is the summary of the BIOS software specification Controller Chip Description BIOS Feature Microsoft PC99 logo and WinME Logo approval Support Boot Block Crisis Rescue Support ACPI 1 0B or above Support PCI 2 1 or above Spec Support SMBIOS 2 3 Support AGP 2 0 Support Windows 98 SE Windows 2000 and Windows ME Support flash function including both DOS and Windows interface for new BIOS update Support 3 Mode FDD Support 4 different keyboards on same BIOS Support boot from FDD HDD CDROM
156. o 512MB One is inserted with a SDRAM configured by the factory The other is empty for upgrade use Refer to Chapter 7 on how to upgrade the system memory Battery Release Latch Also found on the underside of the notebook is the battery bay latch To remove the battery pack you need to push this latch to the left end and at the same time pull the battery pack Battery Bay The battery bay stores the Lithium Ion Li Ion or Nickel Metal Hydride NiMH battery pack for off the cord operation The battery pack is instantly charge whenever you connect the AC adapter to the notebook It is very important to always have the battery installed on the notebook to have it always charged and conditioned by the AC adapter Mini PCI Socket Compartment This compartment provides the mini PCI socket for inserting optional built in Modem LAN or Combo card Refer to Chapter 2 of User Manual for installing the Modem module FIC A360Service Manual 1 17 Outline of the A360 1 5 Notebook Accessories and System Options It is also important to understand the accessories that come along with the notebook and the options for fully utilizing the capabilities of the computer This section describes briefly what these accessories and options are 1 5 1 AC Adapter and Power Cord The AC Adapter supplies external power to your computer and at the same time charges the internal battery pack The AC adapter has an auto switching design that can connect to any 1
157. of the A360 Hot Key Handler Fn F3 BIOS Handler Fn F5 BIOS Handler Fn F6 BIOS Handler Fn F8 Brightness Increase Controlled by PMU07 Fn F9 Brightness Decrease Controlled by PMU07 Fn Power button System Suspend to disk BIOS Handler 2 Control keys Ctrl Alt Fn and Shift keys are controls used in conjunction with other keys to change their functions To use control keys press and hold the control key while pressing another key For example Press lt Ctrl gt lt C gt means to hold down the lt Ctrl gt key and type the letter lt C gt 3 Windows keys Windows Start Menu Key Use this key to activate the Start Menu of Windows 4 Shortcut Application key provides quick access to shortcut menus This key acts like a right mouse button 5 Cursor Control keys Cursor control keys let you position the cursor on the screen where you want On the screen the cursor is a blinking underline block or vertical bar depending on the application 6 Typewriter keys Typewriter keys also called alphanumeric keys are used to enter text and characters Keys with blue print on them behave differently when combined with control keys or the Fn key 7 Numeric Keypad Pressing lt NumLock gt on the keyboard activates the embedded numeric keypad numbers and functions printed in blue on top of the keys When you press lt NumLocks gt again the keys revert to their normal functi
158. olled by SUSB pin Super I O Controlled by VT82C686B AUDIO Controlled by VT82C686B Audio AMP Controlled by BIOS Serial Port Software Controlled by PMUO7 GPIO B3 pin IR Module Controlled by SUSB pin LAN Hardware Controlled by Driver enter Dx status Internal Modem Hardware Controlled by Driver enter Dx ststus 3 26 FIC A360 Service Manual Software Functional Overview 3 5 11 Expanding Event Through the Embedded Controller The following figure shows the relationships between the devices that are wired to the embedded controller the embedded controller queries and ACPI general EC PMU07 VT82C686B ACIN BATIN RI SCIO PCMRI LID KBSMI THRM Figure 3 2 The Relationships between ACPI Controller and Device SCI Source and GPE Event from PMU07 PMUO7 Input Event GPE Event ADPINO AC Plug In Out GPII AML Handler BATOO Battery Plug In GPII AML Handler Out GPIOAO0 LID Event AML Handler FIC A360 Service Manual 3 27 Software Functional Overview GPIOA3 KB SMI event AML Handler GPIOA6 PCMCIA Ring In AML Handler GPIOA7 COM Port Ring In AML Handler THRM Thermal Event GPI1 AML Handler The system will issue a beep to inform user while the following SCI alerted AC AC status change update battery information Battery A Power status change update battery information Lid Lid close open event update Lid position status RIIO COM Port Ring Event PCMRIIO PCMCIA Ring Event
159. olling through the given location For example to roll a one through three bits the following patterns would be constructed 001 010 011 100 101 110 and 111 The patterns are written to the location and then read back one by one If the value read does not match the value written the test is considered a failure 3 Rolling zeros test Several patterns are constructed These patterns represent a zero rolling through the given location For example to roll a zero through three bits the following patterns would be constructed 011 001 and 000 The patterns are written to the location and then read back one by one If the value read does not match the value written the test is considered a failure 4 Checksum test All of the values in a given range of locations are added together The 6 4 FIC A360 Service Manual Troubleshooting and Repair range includes a location which when added to sum of the ranges will produce a known result such as zero Beep codes for system board errors Table 6 3 a BIOS Beep Codes Beep Diagnostic Description Test Performed Code Code CPU registers test in progress or failure CMOS write read test in progress or failure ROM BIOS checksum test in progress or failure Programmable interval timer 0 test in progress or failure DMA channel 0 address and count register test in progress or failure RAM refresh verification test in progress or failure none First 64K RAM te
160. olling ones test and a pattern test All success and failure messages are displayed on the screen and POST will continue Over a period of time the current count values in timer 2 are read and accumulated by ORing them into the values read so far It is expected that during the time period all bits will be set If an error is detected an error message will be displayed on the screen and POST will continue Over a period of time the Update In Progress bit of Status Register A of the real time clock is read and tested The bit should toggle from 0 to 1 within the time period Pattern test of one or more of the installed serial ports If a failure is detected an error message will be displayed and POST will continue Rolling ones test is done to one or more of the installed parallel ports If a failure is detected an error message will be displayed and POST will continue An integer load and store is performed with the math coprocessor If the values do not match an error message will be displayed and POST will continue FIC A360 Service Manual Troubleshooting and Repair 6 2 4 Run time Error Messages Table 6 4 BIOS Run time Error Messages I O card parity interrupt at address Type S hut off NMI R eboot other keys to continue Memory parity interrupt at address Type S hut off NMI R eboot other keys to continue Unexpected HW interrupt interrupt at address Type R eboot other keys to continue U
161. omputer to finish setting up VGA Installing VGA Driver for Windows Me l 2 p Boot Windows Me from your hard disk and insert the disc containing the VGA driver for Windows Me Click the Start button then click Settings and Control Panel Double click System and click Device Manager tab Under Display Adapters you ll see Standard PCI Graphics Adapter VGA Select it and double click it Choose Driver button and then click Update Driver Next and Next again to search for the driver Select Specify the location of the driver and click Next to continue Tick on Specify a location box Then click Next and Browse buttons and navigate to the VGA driver location as Drivers WinMe VGA Click OK and Next to begin searching the driver The Update Device Driver Wizard will found S3 Graphics Inc Twister Click Next to continue installing the driver Click Finish button to finish installing VGA driver and Yes to restart the computer Installing VGA Driver for Windows 2000 l 2 Click the Start button then point to Settings and click Control Panel Double click on the System icon Hardware and then click on the Device Manager folder tab Under the Other Devices line you will find the Video Controller VGA compatible and then Scan for Hardware Changes buttons to appear the New Hardware Found Message Box In the Found New Hardware Wizard message box which shows searching Video Controller VGA compatible driver
162. ons as typewriter keys LLLI 7 LL JL AY J J ae JAM LLLI LI Figure 1 7 Embedded Numeric Keypad Integrated Microphone This allows you to instantly record voice annotations normally saved as WAV files and later attached them to documents and presentation using the notebook integrated audio system and application software Since the notebook also supports full duplex audio capabilities you can talk to the microphone and at the same time listen to others talk when connected to a speakerphone modem Internet live chat or video conferencing 10 FIG A360 Service Manual Outline of the A360 1 4 2 Front Side of the Notebook 0 0 Woofer Built in Stereo Speakers 6 Lock On Off Switch O Rewind Button Cover Switch G Audio DJ Display Forward Button Stop Button PlayButtn Figure 1 8 Front Side of the Notebook Woofer These speakers produce heavy bass voice output for music listening Built in Stereo Speakers At the front left and right sides of the base unit are two built in stereo mini speakers with sound boxes The speakers are controlled by the audio controller of the notebook and activated by installing the audio driver For adjusting the volume of the speakers you can use the volume control program under Microsoft OS or by adjusting the thumb wheel volume knob also found on the left side of the notebook Lock
163. or DVD ROM 3 3 14 GPIO Pin Assignment The GPI and GPO pins connected to system devices The BIOS can get device s status and control the device via the GPI and GPO pins VT82C686B GPI pin assignment GP eunn GPI 3 MEDIA DET OZ168 Wake Up system for Audio DJ Program to LID function GP Rae AssintoIROe GPI 5 PME CardBus LAN Low PME Request Modem IEEE1394 GPi Jeroe ReeGPOB feria feros ReeGPOS epi Nc GP AGP BUSY vrees S 3 14 FIC A360 Service Manual Software Functional Overview 3 3 15 VT82C686B GPO pin assignment S NG GPO 1 SUSA VT8603 PMUO7 This pin will output Low to Clock Generator power down devices during Standby STR STD and SOFF GPO SUSB Low Suspend to RAM GPO 3 SUS STA1 VT8603 Low Suspend Status 1 GPO 4 CPU_STP Clock Generator Low CPU clock Stop SpeedStep Controller GPO 5 PCI STP Colck Generator Low PCI clock Stop GPO 7 SLP VT8603 This pin will output Low to power down devices during Standby STR STD and SOFF GPO 8 GCLSMENA PCA9559 Low Disable PCA 9559 Write Protect feature GPO 9 BIOSWEN BIOS ROM Low Enable Write BIOS ROM GPO 10 GPI 10 P Refer GPI 10 GPO 11 GPI 11 PY Refer GP ILA 1 GPO 12 PMUCS1 PMUO7 Low Select PMUO7 Chip NE NENNEN GPO 13 PMUCSO PMUO7 Low Select PMUO7 Chip ul AEN RE GPO 14 IRT
164. or switch it to CRT only using the function hot key Fn F3 When switch to CRT only you can set the display resolution up to 1280x1024 at 16M colors 32 bit true color FIC A360Service Manual 1 15 Outline of the A360 Series Port COM 1 The 9 pin serial port provides a serial interface to which you can connect an RS 232C device such as external serial mouse or modem This port is commonly referred to as COMI When connecting an external serial mouse you must first power off the system before connecting the external mouse It can auto detect the serial mouse hardware and run both glide pad and serial mouse simultaneously Whenever using an external mouse in place of the built in glide pad it is recommended to switch the mouse driver to the default standard Microsoft mouse driver LAN Port If you purchase an internal 10Base T 100Base TX LAN module it connects your computer to other computers networks through a local area network LAN Modem Port The modem port provides a reserve jack for installing an internal modem with RJ 11 jack The internal modem is a 56Kbps fax data PCI modem and supports the latest V 90 standard and sort of a PCI add in card reduced into a smaller compact form The internal module uses mini PCI technology and is inserted into the mini PCI socket found on the underside of the notebook It keeps you connected to the outside world through networks IEEE1394 Port IEEE 1394 port is a high sp
165. rity Enabled Enabled Enabled 8 Mb Boot Exit Item Specific Help Disabled installed PS 2 mouse but prevents any from functioning frees up IRQ 12 Enabled allows the operating system to determine whrther to Enable or disable the mouse BIOS Setup Advanced Menu d Disabled Enabled LCD Panel View Expansion Silent Boot Black Enabled Disabled 16 Mb 32 Mb O Device Configuration Submenu Disabled prevents any installed PS 2 mouse from functioning but frees up IRQ12 Enabled allows the operating system to determine whether to enable or disable the mouse Disabled Reduces the panel view in some video mode Enabled Expands the panel view but it may adversely affect the graphic text quality Select boot screen using options Enabled Logo screen on boot Disabled POST screen on boot Black Black screen on boot Sharing VGA memory size from SDRAM Recommend you setting the default value to 8MB If you want to play DVD with Power DVD please set the size of VGA frame buffer size to 16MB or 32MB and enable Hardware accelerator function under Power DVD Peripheral Configuration l T B PS 2 Mouse
166. rmed any calls to INT 10h Function O set mode will be prefaced with the diagnostic code There is no expected failure from this Over a period of time the retrace bit bitO in the appropriate CRT controller status register either port 3BAh or 3DAh is read and tested The retrace bit should toggle from 0 to 1 then 1 to 0 within the time period No specific test is performed by the system BIOS just indicates that the BIOS is about to jump to the initialization code in the video option ROM No specific test is performed just indicates that a video option ROM was found and believed to be operating No specific test is performed just indicates that the BIOS believes a monochrome monitor is installed and is operating No specific test is performed just indicates that the BIOS believes a color monitor is installed and is operating The mode has been set to 40 column as selected by the user in CMOS RAM No specific test is performed just indicates that the BIOS believes a color monitor is installed and is operating The mode has been set to 80 column as selected by the user in CMOS RAM All interrupts expect the timer tick interrupt are masked off at the interrupt controllers If a timer tick interrupt does not occur during a specific time period an error message is displayed on the screen The system does not halt A return address is stored in 40 67h and the processor is reset via the keyboard controller If
167. rstanding and interesting you can refer Section 2 5 of user manual to recognize the driver installation procedures in activating Internet button E mail Button This is the most convenient way to access the outlook utility just by pressing this button You can simplify several procedures in entering into Microsoft Outlook environment 46 0 2OC OW t C IG A860 Service Manual Outline of the A360 User Defined Button You can define this button to activate command file like execution file or batch file by yourself Power Button Press the Power button either to power on or power off the system The Power button is also a Smart switch meaning that it recognizes when the system is in Suspend mode If in Suspend mode pressing the Power button will bring it out of Suspend mode and resume to the system s last state You can set the function of power button from the power management setting in Windows Control Panel Always check the Power LED after pressing the power button to know the power status of the notebook If you are unable to power off the system use the power override function Press the power button and hold it in place for four seconds The system will then power off Glide Pad Pointing Device Built in just below the keyboard panel is the glide pad pointing device The left and right select buttons of the glide pad is found below the glide pad surface The left select button is configured by default as
168. s Drivers Win98 Easy Button Ez Button V1 01 exe Drivers WinMeWEasy Button Ez Button V1 01 exe or Drivers Win2K Easy Button Ez Button V1 01 exe 3 Run the execution file for installing the Easy Button driver and then click Finish after complete the installing procedure 2 2 12 Installing EzMail Driver Following is the procedure for installing EzMail driver Installing EzMail driver for Windows 98 Me 2000 1 Boot Windows from your hard disk and insert the disc containing the Easy Button driver 2 Click the Start button then click Run In the Run dialog box click Browse button and navigate to the directory as Drivers Win98 EzMail Ez Mail V1 01 exe Drivers WinMe EzMail Ez Mail V1 01 exe or Drivers Win2K EzMail Ez Mail V1 01 exe 3 Run the execution file for installing the Easy Button driver and then click Finish after complete the installing procedure 2 2 13 Enabling DMA Channel for Best Performance This Notebook supports DMA function for fastest data bus transmission The Windows system does not enable this function after you had installed the Windows system You must enable this function manually to make this notebook running smoothly especially in music listening and DVD VCD playback Enabling DMA channel for Windows 98 Me 1 Please click the following buttons with the procedure Start gt Setting gt Control Panel System gt Device Manager 2 Select and click CD ROM then point to the
169. s and notify the OS that the thermal zone policy temperatures have changed 3 The OS re evaluates PSV and _ACx Resetting Cooling Temperatures to Adjust to Bay Device Insertion or Removal The hardware can adjust the thermal zone temperature to accommodate the maximum operating temperature of a bay device as necessary For example 1 Hardware detects that a device was inserted into or removed from the bay and resets the PSV and or ACx and then notifies the OS of the thermal and device insertion events 2 The OS reenumerates the devices and reevaluates PSV and _ACx Resetting Cooling Temperatures to Implement Hysteresis An OEM can build hysteresis into platform thermal design by dynamically resetting cooling temperatures For example 1 When the heat increases to the temperature designated by _ACx the OS will turn on the associated active cooling device and the hardware will reset the ACx value to a lower temperature 2 The hardware will then run the Notify command and the OS will reevaluate the new temperatures Because of the lower _ACx value now the fan will be turned off at a lower temperature than when turned on 3 When the temperature hits the lower _ACx value the OS will turn off the fan and reevaluate the control methods when notified FIC A360 Service Manual Software Functional Overview 3 5 13 Hardware Thermal Events An ACPI compatible OS expects the hardware to generate a thermal event notification through the
170. s the standard Bus Master IDE functionality and interface to initiate and control the transfer Ultra DMA 33 utilizes a source synchronous signaling protocol to transfer data at rates up to 33 Mbytes sec 3 3 5 Audio The audio subsystem will support the requirements identified by the AC 97 specification Both software and hardware will control the volume level for the internal audio subsystem In addition to the volume control the user will be able to mute the sound to completely cut off the volume using both software and hardware 3 3 6 Super I O This controller contains 16550A or FIFO Enabled UART ECP EPP Uni directional Parallel Port meeting the 1284 specification and an Infrared port 3 3 7 PCMCIA The PCMCIA controller chip of the notebook provides the following features e Individually accessed dual buffer implementation e Support for 2 separate CardBus slots one type III or two type II stacked e Support for 3 3v 5v and 12v flash programming cards FIC A360 Service Manual 3 7 Software Functional Overview 3 3 8 LED Indicator The table below lists down the functions of the Status LED indicator Indicator FunctionDescripion amp Battery Charging LED Turn on Amber Battery is under charging mode E Turn off Battery full charged or no battery Caps Lock LEDO This LED will turn on when the function of Caps Lock is active Scroll Lock LEDO This LED will turn on when the functio
171. sable a device in BIOS Setup you cannot enable or assign it using the Windows 98 or 2000 Device Manager The device is not listed in the Windows device list You need to select any setting other than Disable in Setup B Serial Port A You can press Enter to select Enabled Disabled or Auto option for enabled or disabled this port or automatically sensed the address assignment by BIOS or OS When you set the configured parallel port to Enabled rather than Auto you should also set the parameter of Base I O address for this port B Infrared Port You can press Enter to select Enabled Disabled or Auto option for enabled or disabled this port or automatically sensed the address assignment by BIOS or OS When you set the configured parallel port to Enabled rather than Auto you should also set the parameter of Base I O address for this port B Parallel Port Allows you to press Enter to select the Enabled Disabled or Auto option for enabled or disabled this port or automatically sensed the address assignment by BIOS or OS B Mode Allows you to press Enter to select a parallel mode as Uni directional EPP or ECP when the parallel port is configured When you set the configured parallel port to Enabled rather than Auto you should also set the parameter of Base I O address for this port B Floppy Disk Controller Allows you to press Enter to select the Enabled or Disabled option for configured or not confi
172. sic Play Button Press the button to play the music The function of Audio DJ can be workable either in Windows system or operate it without powering on the computer For execute this function you should first install the Easy Button driver Please refer to Section 5 of Chapter 2 of user manual for installation procedures However if your OS is Windows 98 you should download and install the Windows Media Player 7 from Microsoft s Website to activate this function 1 4 3 The Right Side of the Notebook The right side of the notebook computer offers the features shown in the following figure BleTothlED PC Card Slots IRPot Thumb Wheel Volume Control 6 kaa ery Microphone Jack USBPct X 10 PS Pot Ailnhalant Figure 1 9 Right Side of the Notebook BlueTooth LED The LED is light when you activate with the Bluetooth function PCMCIA Slot Compartment The PCMCIA slot compartment houses two card slots that support two PCMCIA Type II cards at the same time or one Type III card The notebook uses a CardBus PCMCIA controller that supports 5V and 3V 32 bit CardBus and 16 bit PC cards The PCMCIA slot 2 FIC A30 Service Manual Outline of the A360 compartment comes with vertical sliding doors so you can directly insert the PC card If you are using a Type III card insert the Type III card into the top slot To remove the inserted PC card slightly push the button foun
173. ss for PC PCI and PCI Way on PC Card socket e Programmable interrupt protocol PCI PCI ISA PCI Way or PC PCI interrupt signaling modes e Win 98 IRQ and PC 98 99 compliant e Parallel or Serial interface for socket power control devices including Micrel and TI e Integrated PC 98 99 Subsystem Vendor ID support with auto lock bit e LED Activity Pins 4 12 FIC A360 Service Manual Hardware Functional Overview e OZ6933 supports D3cold state PME wakeup 3 3Vaux Power and Zoomed video buffer enable pins e OZ68060 Built in live video high throughput multimedia ZV ports support without additional buffers 3V card protection during host system suspend with Auto Card VS resensing dedicated ZV output port to LCD controller smartCardBus M OZ71 IEI OZ711E2 combines a Smart Card reader and CardBus controller in a single IC In addition to meeting PC Card standards SmartCardBus 1s compliant to Microsoft PC SC ISO 7816 1 2 3 electrical specifications standard protocols including T 0 T 1 and synchronous and asynchronous formats SmartCardBus lowers the cost of ownership of e commerce and corporate security Smart Card applications 4 12 Audio Subsystem The audio subsystem is integrated inside the South Bridge chip on the motherboard Refer to the System Core Logic section of this chapter An internal two way mini speaker and microphone provide the notebook with mobile sound generation and recording capabilities In additio
174. st in progress First 64K RAM chip or data line failure multi bit Parity failure first 64K RAM FIC A360 Service Manual Pattern test of most of the 16 bit CPU registers Failure will result in a system halt Rolling ones test in the shutdown byte offset OEh of the CMOS RAM Failure will result in a system halt The range of ROM that includes the BIOS is checksummed Failure will result in a system halt Over a period of time the current count values in timer 0 are read and accumulated by ORing them into the values read so far It is expected that during the time period all bits will be set Failure will result in a system halt Rolling ones and rolling zeros test of the address and count registers of DMA channel 0 Failure will result in a system halt Over a period of time the refresh bit bit 4 in port 60h is read and tested nae refresh bit should toggle from 0 to 1 then 1 to 0 within the time period Failure will result in system halt No specific test is performed just indicates that the test is beginning The first 64K of RAM is tested with a rolling ones test and a pattern test If any of the pattern tests fail then the BIOS reports that multiple data bits failure Failure results in a system halt At the completion of the rolling ones and pattern tests of the first 64K the BIOS checks the parity error bits bits 7 and 6 of port 60h Failure results in a system halt Troubleshooting and
175. sword for 3 times the system will not resume and should return to Suspend mode e Entering CMOS Setup The system will prompt the user to enter the password before entering the CMOS Setup If the user keys in the wrong password for 3 times then the system will halt 3 9 CMOS Setup Utility The Setup utility is used to configure the system The Setup contains the information regarding the hardware for boot purpose The changed settings will take effect after the system rebooted Refer to Chapter 1 on running BIOS Setup Program for more detailed information FIC A360 Service Manual 3 47 Chapter Hardware Functional Overview 4 1 Overview The FIC A360 consist of several major functions and subsystems including System Processor implemented on the motherboard using the Intel Pentium III or Celeron with FC PGA packaging at 100 133MHz system bus speed System North Bridge Core Logic implemented on the motherboard using the VIA Twister chipset SMA Share Memory Architecture Savage IX AGP 3D Graphics Accelerator System South Bridge Core Logic implemented on the motherboard using the VIA VT82C686B PCI to ISA chipset Enhanced IDE Interface for HDD CD ROM and IDE Device Bay SoundBlaster DirectSound AC97 Digital Audio Controller USB Interface for the external USB port Super I O Clock Frequency Generator implemented on the motherboard using the IMI 9806I clock generator chip Cache Memory Sub
176. system implemented on die on the Intel CPU Video Subsystem integrated on the motherboard using S3 Savage IX VGA chip and on the LCD Panel for supporting the LCD and CRT PCMCIA Subsystem implemented on the motherboard using the O2Micro OZ6933 PCI CARDBUS BRIDGE controller chip Audio Subsystem implement included on the VT82C686B Keyboard and Pointing Device Subsystem implemented on the AIO board the Keyboard assembly and the Glidepad assembly I O Subsystem implement included on the VT82C686B Modem Feature Card implemented on the motherboard via the mini PCI bus module socket Power Subsystem implemented on the battery board LCD Inverter Board Battery Pack and AC adapter Micro P Subsystem implemented on the motherboard using Mitsubishi PMUOT Hardware Functional Overview 4 2 System Hardware Block Diagram GTL Intel CPU SMBUS LAU FC PG 2 a 7 P19 Tualatin Processor 53 4 CLOCKING IMI9806C gt PCI amp ISA LCD as VIA RES CRT TwisterT i m 552 mBGA 100 133MHZ P12 TV OUT P anes VT8603 7 3 32Bit PCI BUS BM IDE p30 Audio DJ PCMCIA SLOTO USB0 USB0 VI A mus 02168 AC 97 PCMCIA 2n P25 RESERVE 1 s P32 CODEC 026933 Los USBI n VT82C686B M PCMCIA SLOT USB2 SW P17 P18 USB2 P25 352 mBGA CDROM Blue Tooth USB3 29 10 POWER 11 RJ45 P31 MIC2564A p2
177. system unit and connected to the main board s keyboard FPC type connector The keyboard is also secured on the system s top unit casing There are no screws attached to the keyboard 5 4 FIC A360 Service Manual Maintenance amp Disassembly e Heat Plate and Fan Exhaust Unit The Fan Exhaust unit is assembled on the upper right side of the system unit It comprises of a heat plate and one fan There are seven screws securing the heat plate to the CPU module inserted on the motherboard The exhaust fan is secured beside the heat plate e Keyboard Cover Assembly The keyboard cover is a thin bracket for holding the keyboard as well as covering the base unit It is also includes the power button easy buttons and status LED cover moldings The following System Base Unit Assembly includes the following major Field Replaceable Units parts FRUs e Battery Pack This is one of more easily replaceable parts The battery pack is found on the right side on the base unit and can be easily removed by pressing the latch underneath the unit and pulling the battery on its handle The battery pack is replaced as a whole and must not be opened for repair e Hard Disk Drive Module The Hard Disk Drive is attached on the lower left side of the system base unit located just below the keyboard The HDD is secured by only one screw The HDD module is a 2 5 inch hard disk drive with a maximum height of 9 5mm The hard drive module assembly is attached to the
178. t it in front of vou CPU Protective Tooling Figure 2 6 Remove CPU 2 14 FIC A360 Service Manual Installation and Upgrade 7 Remove CPU and insert the preferred CPU 8 Use a flat screw driver and insert it into the other side of CPU socket and tilt it towards LCD panel to unlock CPU from the socket It s recommended to use the protective tooling securing CPU against damage 9 Place back the heat plate and keyboard cover Boot on the computer and then BIOS will automatically detect the type of the CPU which just be installed 2 3 3 Memory Upgrade Procedure The notebook computer offers two 64 bit memory slot using 144 pin SODIMM Small Outline Dual Inline Memory Module at 64MB 128MB and 256MB SDRAM Two memory slots are found inside the memory compartment The memory compartment is located on the underside of your computer inside the memory compartment The notebook has no memory on board so you should have at least one SODIMM module inserted With two memory slots you can have several combinations up to 512MB H Ba PQAasbkMMMpAa6MMM666MMMMO 9 O Tilt Foot Memory Compartment O Battery Release Latch o Battery Bay
179. tate SO Full On Mode S1 Doze Mode S4 STD Mode S5 Soft Off Mode 3 2 FIC A360 Service Manual Software Functional Overview 3 3 Subsystem Software Functions This section provides introduction on the software functions of the notebook subsystems and BIOS related function 3 3 1 Key Chipset Summary Following are the main chipsets used in the notebook Controller Chip Processor Intel FC PGA 370 Socket Pentium III 933 1G 1 13G MHz Celeron 766 800 MHz Core Logic VIA Twister VT8603 North Bridge oe VT82C686B South Bridge Super I O Controller VT82C686B embed super I O Audio Chip South Bridge Integrated Gas GaugeIC incudePMU7 LAN IEEE 1394 3 3 2 System Memory The system memory consists of SDRAM memory on 64 bit bus and the module size options are 64 128 256MB upward The BIOS will automatically detect the amount of memory in the system and configure CMOS accordingly during the POST Power On Self Test process This must be done in a way that requires no user interaction Base SO DIMM DRAM slot Expansion SO DIMM Bank 0 amp 1 DRAM slot Total Size Bank 2 amp 3 64MB 64MB 64MB 64MB 128MB 64MB 128MB 192MB 64MB 256MB 320MB FIC A360 Service Manual 3 3 Software Functional Overview 3 3 3 Video The Video subsystem used share memory of Video memory The system will support the true ZV port the Microsoft Direct 3D assist simultaneous display monitor sense for auto
180. ter writing to this register Set the 00h to the BURST FLG CLR register R W This is the read only register but the written data will be able to read back till PMU updates the data periodically or PMU detects the status change 0 Clear event 1 lgnore R R R 0x00 To clear the notified event flag without unexpected event loss clear the corresponding bit flag only For this operation this register has special writing manner as follows STS X STS X AND Written 0x00 data 0x00 zo z rJ z4 3 42 FIC A360 Service Manual Software Functional Overview Function Register Bit Number Defaul TE A BTP2 event HES 4 1 D 1 Enable SMBus event p SMBAlert event 1 Enable Adapter event Battery trip point 0 Disable Empty 1 Enable Low battery Warning Error Capacity learning Charge Discharge Battery presence B T P Dum UO o O zoo 0 Disable 1 Enable 0 Input RUN ENB A 7z0 RB 0x00 0 Falling edge POL A 7 0 D Rise edus 0X00 RW wake ENB Ato E eis 0x00 0 Input GONT P0 d For detail information refer 3 Event GPIO Control R W R W R W R W R W R W R W to GPIO section in this pata Bi _ eccument RUN_ENB_B 6 0 Be 0x00 0 Falling edge POL B amp 0 P mee edee 0x00 WAKE ENB B 6 0 ae 0x00 ee eo 4 3 0 W 4 Should be 0 6 This register s response time is 150usec max FIC A360 Service M
181. the socket Press down on the edge of the SODIMM until the locking tabs on the sides snap into place securing the module FIC A360 Service Manual 2 15 Installation and Upgrade Figure 2 8 Insert Memory Module 5 To remove a SODIMM press the locking tabs away from the sides of the module until the module pops up Then remove the SODIMM 6 Reassemble the notebook components as follows Put the DIMM door back Replace the screw and turn the system over 2 3 4 Hard Disk Upgrade Procedure The notebook provides a built in hard disk for the primary IDE controller The HDD is an industry standard 2 5 IDE disk drive and can be upgraded with another standard 2 5 HDD 1 Make sure the system is powered off and that no peripheral devices are attached 2 Remove the five screws securing the palm rest cover underneath the system base unit screws Figure 2 9 Remove Palm Reset 3 Remove the palm rest cover by slowly unsnapping each section of the palm rest cover from the base unit 4 When you have remove the entire palm rest cover simply flip over the touchpad panel to the keyboard You will find the built in hard disk secured with one screw at the upper 2 16 FIC A360 Service Manual Installation and Upgrade right corner of the hard disk Remove this screw and carefully pull the hard disk module from the connector Figure 2 10 The disassembly of Hard Disk Drive 5 Remove four screws of frame HDD bracket
182. these devices at the same time For non PS 2 keyboard you need to use a keyboard adapter that converts the DIN type connector to PS 2 connector Air Inhalant Inhale the air into your computer to keep it within operating temperature Do not block the fan while the notebook is in use 1 4 4 The Left Side of the Notebook o e e o Locking Device Keyhole e CD ROM DVD ROM CD RW e Diskette Drive _ a Se ee e Figure 1 10 Right Side of the Notebook Locking Device Keyhole Lets you attach a Kensington security system or a compatible lock to secure your notebook computer CD ROM DVD ROM CD RW Drive The notebook comes with a standard 24X speed ATAPI IDE CD ROM drive that supports all major CD formats like CD R Photo CD and Video CD The drive utilizes a pop out tray loading mechanism and supports bootable CD by setting the BIOS Setup program Refer to Chapter 2 of User Manual on how to install the CD ROM driver The notebook also comes with the 8X speed DVD ROM drive or 4X speed CD RW driver options Floppy Diskette Drive FDD The built in 3 5 inch FDD allows you to use any standard double sided high density DSHD 4 FIC A360 Service Manual Outline of the A360 diskette for copying and transferring data files In the BIOS Setup program of the notebook you also could disable the FDD option or set a password option when accessing the drive 1 4 5 The Rear Side of the Notebook eo 6 G8 0
183. ual Maintenance amp Disassembly 2 To remove the top cover you need to remove several screws There are ten screws found on the top cover as indicated on the figure previous page Remove them all 3 Slowly unsnap the top cover from the system cover Release one cable connected from the RTC battery to the main board and the other cable connected from the internal microphone to the main board Then pull out the top cover 4 Then to remove the system cover you need to remove several screws There are five screws and two hex bolts found on the system cover as indicated on the figure below Remove them all Figure 5 15 System Cover Screw Locations 5 Release one cable connected from the fan to the main board and notice a rubber foot of fan module Then Slowly unsnap the system cover from the bottom case 5 5 10 Removing the Internal Speakers The internal speakers are connected on the front side of the base unit assembly They are connected to the main board using wire cable Follow the procedures below and illustration on how to remove the panel 1 Before removing the internal speaker module you need first to disassemble keyboard palm rest HDD LCD panel heat sink plate CD ROM top cover and system cover Internal Speaker Figure 5 16 Internal Speaker Assembly FIC A360 Service Manual 5 13 Maintenance amp Disassembly 2 The speakers are located on the front side of the base unit There are no screws attached
184. ugh the circuitry and it can be worked on without damaging the hardware or endangering the service personnel The OS must be restarted to return to the Working state No hardware context is retained Except for the real time clock power consumption is zero 3 18 FIC A360 Service Manual Software Functional Overview Sleeping State Definitions Sleeping states Sx states are types of sleeping states within the global sleeping state Gl The Sx states are briefly defined below For a detailed definition of the system behavior within each Sx state refer to ACPI specification section 7 5 2 For a detailed definition of the transitions between each of the Sx states refer to ACPI specification section 9 1 S1 Sleeping State The S1 sleeping state is a low wake up latency sleeping state In this state no system context is lost CPU or chip set and hardware maintains all system context S2 Sleeping State The S2 sleeping state is a low wake up latency sleeping state This state is similar to the S1 sleeping state except the CPU and system cache context is lost the OS is responsible for maintaining the caches and CPU context Control starts from the processor s reset vector after the wake up event S3 Sleeping State The 53 sleeping state 1s a low wake up latency sleeping state where all system context is lost except system memory CPU cache and chip set context are lost in this state Hardware maintains memory context and restores some CPU
185. uit Board is used to provide high voltage to the CCFT Cold Cathode Fluorescent Tube of the notebook s LCD backlighting It is connected to the right side of the LCD display screen and attached to the back panel by a screw Exercise safety electrical precautions in handling and servicing this part The circuit board also includes the function for displaying the power status and battery charge LED indicators e LCD FPC Cable The LCD FPC cable is used to convert output signals from the motherboard in driving the LCD display screen The cable is connected to the back of the LCD Panel 5 4 2 System Unit Assembly The System Unit Assembly comprise of several assemblies of which can be divided into two major sub assemblies e The System Top Unit Assembly e The System Base Unit Assembly The following System Top Unit Assembly includes the following major Field Replaceable Units parts FRUs e Glidepad Touch Pad Module Assembly The touch pad glide pad pointing device module is assembled at the underside of the top cover with the sensor pad exposed on the top The assembly comprises of the glide pad board the glide pad converter board the select buttons bracket casing the insulator sheet the glide pad FPC cable and the glidepad wire cable The glide pad board is assembled just underneath the select button assembly It provides a FPC cable connector for the mother board e Keyboard Panel Assembly The keyboard is assembled on top of the
186. urn to the Working state The system s context will not be preserved by the hardware The system must be restarted to return to the Working state It is not safe to disassemble the machine G3 Mechanical Off A computer state that is entered and left by a mechanical means It is implied by the entry of this off state through a mechanical means that the no electrical current is running through the circuitry and it can be worked on without damaging the hardware or endangering the service personnel The OS must be restarted to return to the Working state No hardware context is retained Except for the real time clock power consumption is zero 3 5 4 Device Power State Definitions Device CPU K CO Power State CPU executes instruction C1 Power State CPU is in Auto Halt State C2 Power State CPU is in Stop Clock mode C3 Power State CPU is in Stop Clock mode 3 20 FIC A360 Service Manual Software Functional Overview Device HDD DO Power State D1 Power State D2 Power State D3 Power State Device CD ROM DO Power State D1 Power State D2 Power State D3 Power State Device VGA DO Power State D1 Power State D2 Power State D3 Power State Device Modem DO Power State D1 Power State D2 Power State D3 Power State Device PCMCIA DO Power State D1 Power State D2 Power State D3 Power State Device NIC DO Power State D1 Power State D2 Power State D3 Power State HDD is accessing or idle HDD 1s in
187. ve that a disk is write protected TRKO Lack 00 This active low Schmitt trigger input senses from the disk EN drive that the head is positioned over the outermost track This active low Schmitt Trigger input senses from the disk drive that mig venerem lr INDEX3 head is positioned over the beginning of a track as marked by an we hole 789 25 23 21 Ground mE 2 ee E 5V power supply O B 10 HDD Pin Assignment The pin assignment of the internal HDD is as follows NO Signal Description ST 1 HDDRESET Resetprimarydisk O O 85 RPDAO Primary disk address0 1 1 O 383 HRPDAi JfpPrimaydiskaddessi 1 O 36 HPDA Primary disk address2 O 9 RPDD n pprimaydiskdaa4 1 O B 6 FIC A550 Service Manual Pin Assignments RPDD8 Primary disk data 8 6 RPDD9 Primary disk data 9 O RPDD10 Primary disk data 10 L8 37 RPDCS1 Primary disk chip select for 100 range O 38 RPDCS3 Primary disk chip select for 300 range O 29 RPDDACK Primary DMA acknowledge O 21 RPDDREQ Primary DMA request 25 RPDIOR _ PrimarydisklOread O 23 RPDIOW PrimarydisklO write O 27 RPIORDY _ Primary disk IO channel ready 31 IRQ14 Primary disk interrupt HDDLED HDD access indicator Oe 2 19 22 24 26 Gnd Ground 28 3040 43 L9 y 4142 5Vs v5v power supply B 11 Internal Key
188. volume knob on the speaker and adjust the volume using the notebook s volume control buttons or the software Microphone J ack The microphone jack 1 8 inch mini jack allows you to connect an external microphone with 600 ohm dynamic in place of the built in microphone of the notebook for monophonic sound recording directly into your notebook computer The external microphone provides lesser recording noise compared to the built in microphone of the notebook Plugging in an external microphone disables the internal microphone USB Universal Serial Bus Ports The USB Universal Serial Bus Port is a port with the symbol This 4 pin slim port allows you to connect multiple USB devices through daisy chaining or through a USB hub and use them all simultaneously The USB specification states 1t can support up to 127 USB devices running at FIC A360Service Manual 1 13 Outline of the A360 up to 12Mbps This notebook provides two USB ports When you resume the system from suspend mode the USB port may not initialize properly If in case the USB device does not work unplug and plug the USB device again This is a known bug released by Intel and Microsoft Windows PS 2 Port Use the standard PS 2 port to connect an external PS 2 style mouse PS 2 style keyboard or PS 2 style Numeric Keypad to the system With a Y cable adapter which user can purchase at local electronic store user can connect any combination of two of
189. x transfer on the media SLCT WGATE Z T D12 l O This high active output from the printer indicates that it has power on Bit 4 of the printer status register read the SLCT input Refer to parallel port description for use of this pin in ECP and EPP mode This active low high current driver allows current to flow through the write head It become active just prior to writing to the diskette AFDZ DSB D14 P14 D12 0 0 O This output goes low to cause the printer to automatically feed one line after each line is printed The AFD output is the complement of bit 1 of the printer control register Refer to parallel pot description for use of this pin in ECP and EPP mode ERRZ HDSEL T D12 I O A low on this input from the printer indicates that there is a error condition at the printer Bit 3 of the printer status register reads the ERR input Refer to parallel port description for use of this pin in ECP and EPP mode This high current output selects the floppy disk side for reading or writing A logic 1 on this pin means side 0 will be accessed while a logic 0 means side 1 will be acessed INIT DIR _D14 P14 D12 0 0 O This output is bit 2 of the printer control register This is used to initiate the printer when low Refer to parallel port description for use of this pin in ECP and EPP mode This high current low active output determines the direction of the head movement A logic 1 on this pin means outward motion whi
190. x00 0xfe D A converter output Oxff data Oxff Battery capacity output 0x00 WAKE output enable 0x00 0x01 WAKE output disable 3 44 FIC A360 Service Manual Software Functional Overview Register m rese pe Tn PEE om Pe C H G clc CHG_RDY 0 Charge ready BAT CHG cal RES H H f DOh CONT R W RES 7 5 R 3 2 Glo ee D 2j Y 1 The nth battery is charged 0 E 15 2 9s BAT DCH PAT D1h PRI R W RES 7 3 2 0 0x00 6 Sameas 0 7 Simultaneously discharge Read only This data can be set using PMU register D D BAT DCH C C The discharge battery can be D2h CONT R W RES 7 2 H H selected one of the batteries GIG can be discharged 2 1 Absolute capacity battery D3h AES R W DATA 15 0 1 0x0000 Warning detection point Bad 0x0000 Oxffff mWh attery l EU BAT LOW E Absolute capacity battery Low D5h ABS R W DATA 15 0 1 0x0000 detection point 0x0000 Oxffff mWh Relative capacity battery pz eae ART Rw DATA 7 0 Warning detection point E 00 C8h 0 100956 step 0 5 Relative capacity battery Low pen PAI oT Rw DATA 7 0 0x06 detection point 00 C8h 0 100 step 0 5 D9h FULL Full charge cancel point R bx ouo oe roca ioon step os Battery charging current setting 0x01 Oxff 0 02 5 10A step 0 02A Dal Je ne DATA 7 0 0x00 0x00 Depends on the DATA battery This register is read only to change the value use the register in PMU re
191. y component and chipset used to control each operation e Chapter 5 Maintenance amp Disassembly Describes the preventive and corrective maintenance procedures for the notebook This includes primarily the disassembly and assembly procedures of the notebook e Chapter 6 Troubleshooting and Repair Provides instructions in handling BIOS POST Error codes and messages as well as guidelines in doing board level troubleshooting e Appendix A Notebook Specification Provides detailed information on the entire notebook s specification including system specification mechanical specification and environmental specification e Appendix B Pin Assignment Contains lists of all pin assignments for ports connectors and slots e Appendix C FRU Parts Listing Contains lists of field replaceable parts for RMA purpose Table of Contents Preface Chapter 1 Outline of the A360 1 1 Introduction 1 1 1 2 Feature Highlights 1 1 1 3 System Configuration 1 4 1 4 Quick Tour of the Notebook 1 5 1 4 1 1 4 2 1 4 3 1 4 4 1 4 5 1 4 6 Inside the Notebook 1 5 Front Side of the Notebook 1 11 The Right Side of the Notebook 1 12 The Left Side of the Notebook 1 13 The Rear Side of the Notebook 1 15 The Under Side of the Notebook 1 17 1 5 System BIOS SETUP Program 1 18 1 5 1 13 2 1 5 3 1 5 4 1 5 5 Using the Main Menu 1 19 Using the Advanced Menu 1 21 Using the Security Menu 1 25 Using the Boot
192. ystem board Turn the command or the associated power off then back on again If reset logic has failed the problem persists contact qualified service personnel Time of day not set run Real Time Clock not set Run SETUP utility SETUP program 6 2 FIC A360 Service Manual Troubleshooting and Repair Table 6 1 b POST Error Messages Timer 2 failure F2 to enter ROM based SETUP Invalid configuration information please run SETUP Keyboard clock line failure Keyboard data line failure Keyboard stuck key failure Memory failure at hex value read hex value expecting hex value Unexpected interrupt in protected mode Real time clock failure FIC A360 Service Manual The timer chip has failed Invalid configuration information must be changed Display adapter is configured incorrectly Memory size is incorrect Wrong number of diskette drives Other configuration errors The keyboard the keyboard cable connection or the keyboard controller is defective The keyboard controller firmware has failed A key is jammed Circuitry associated with the memory chips has failed Hardware interrupt or NMI occurred while in protected mode The RTC or battery failed Check the system board Turn the power off then back on again If the problem persists contact qualified service personnel You must run SETUP utility and correct configuration information Run the SETUP
193. ze STR STD SOff e Component SUSVcc RTCVcc Clock ON Low Power Power Off Synthesizer 3 24 FIC A360 Service Manual Software Functional Overview Device Power control Methodology During S2 Mode This section illustrates the control methodology of each device component and its details under Stand by mode Device Power Down Controlled Description by CPU Hardware Controlled by SUS_STAT1 pin L2 CACHE Controlled by BIOS VT8603 Hardware Controlled by SUS_STAT1 pin Clock Synthesizer Controlled by SUSA pin CDROM Software CDROM support power down command HDD Software HDD support power down command FDD Software FDD support power down command KBC Working o VGA VRAM Controlled by VT8603 PCMCIA Software Controlled by Driver enter Dx status Serial Port Software Controlled by PMUO7 GPIO B3 pin IR Module Software IR module support power down command FIC A360 Service Manual 3 25 Software Functional Overview ee emmand Internal Modem Software Modem support power down command Device Power Control Methodology During S1 Mode This section illustrates the control methodology of each device component and its details under Suspend to RAM mode by VT82C686B Hardware Controlled by SUSB pin KBC Software Controlled by M38867 power down command PICI6C62A Software Controlled by PIC16C62A power down command PMUO7 Sofeware Controlled by PMUO7 power down command VGA VRAM Controlled by VT8603 PCMCIA Contr

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