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Evolution Technologies Coffeemaker PR10908000 User's Manual

1. Operators Manual 16 Insert the safety key supplied with the machine into the door switch The machine is now on Using the service keypad located in the rear of the door photo proceed as follows a Press the Cup Test switch 7 and check that a cup is ejected correctly from the Cup drop unit b Press the Park Head switch 8 to ensure that the dispense head operates correctly and that the dispense pipes are fitted correctly c Place a suitable container under the dispense head and press the Rinse Flush switch 3 The machine will flush the system Check that all of the mixing stations are water tight Empty the contents of the container d Place an empty cup under the dispense head Press the Test Vend switch 6 and using the selection buttons on the front of the machine vend a drink to ensure that the machine operates correctly Press the X Exit key to exit from the Test Vend menu e Press the View Counters switch 5 and record the audit information displayed on the LCD see page 33 for full details Remove the safety key and close the door Clean and buff the outside of the machine 4 6 Paper Type King Freshbrew Brewer Cleaning Procedure At least twice a week the paper type brewer unit must be removed from Evolution freshbrew machines and cleaned Safety First Never clean or service the brewer unit while it is in motion as fingers may become trapped in the mechanism 1 Open the front door of th
2. 5 5 Switch 5 View Counters The View Counters switch 5 allows the operator to access the Data Recall Menu Entry into this menu allows the operator to view Non Resettable and Resettable Sales Data view data relating to Timed Events and Identification Numbers of installed components and if feature enabled view SureVend assisted vend information The Resettable Sales Data and SureVend Data menus contain an extra sub menu which CRANE ERCHANDISING SYSTEMS 33 A Crane Co Compan Operators Manual allows the operator to delete the current data from the machines memory Full details relating to this menu and its contents can be found on pages 40 43 5 6 Switch 6 Test Vend The Test Vend switch 6 allows the operator to vend a drink from the machine to ensure correct operation after cleaning or maintenance 1 When the switch is pressed and released the Insert Money LCD will display the screen as shown opposite Press a drink selection button followed by the START button to begin the vend sequence Make a Selection Credit og 2 Ensure that the selection is correct has not under overfilled the and most importantly tastes good 3 Press the X Exit key on the drink selection keypad to exit from the Test menu and return to stand by mode 5 7 Switch 7 Cup Test This switch allows the operator to test the operation of the cup drop unit after refilling the cup stacks When the sw
3. Espresso Brewer Unit Daily Cleaning Procedure Remove the coffee dispense pipe from the brewer outlet Holding the unit as shown in the photograph lift the green lever a and carefully pull the brewer unit out of the machine Fill a cleaning bucket with hot water and dilute the bactericidal cleaning agent in accordance with the instructions on the product packaging Carefully place the CoEx brewer unit into the diluted bactericidal solution and clean the unit thoroughly Ensure all coffee ground deposits are removed paying particular attention to the area around the top of the piston and waste chute Remove the unit from the solution and rinse thoroughly with clean water Dry the unit using a clean cloth or paper towels Remove the espresso coffee chute assembly a Unscrew the two knurled thumbscrews b and remove the coffee chute and coffee chute cover With a clean dry brush clean the area around and under the coffee dispense outlets With a clean dry brush wipe away any coffee deposits from both the coffee chute and cover mouldings Refit the coffee chute lid to the chute ensuring that the EN lugs on the cover fit securely into their mounting holes Refit the assembly to the machine and secure using the two knurled thumbscrews CRANE MERCHANDISING SYSTEMS Operators Manual 5 Carefully remove the brewer waste container from the machine and empty the contents Push up and remo
4. View High Low Price Press EDIT to Select 6 Using the A up W down keys the Edit key and the X Exit key it is possible to easily navigate through all of the menus contained within the Operators Program 7 update parameters key in the actual digits of the number required using the selection keys 0 9 Once the correct parameter has been entered press the Edit key to overwrite the previous value and save the new parameter in the machines memory Pressing the X Exit key will move back to the previous screen Certain programming functions require that the operator chooses either one or multiple parameters within a sub program These can take the form of either check boxes or radio buttons 8 Check Boxes The example opposite shows the Days of Week screen accessed via the Sanitation Events Menu which allows the operator to choose multiple days of the week on which a specific function will take place Days of Week Monday Tuesday Wednesday L Thursday L Friday Start Set or Clear All 38 CRANE MERCHANDISING SYSTEMS Operators Manual 9 Using the A up W down keys scroll through until the required day is highlighted as shown Pressing the Edit key will select the day indicated by an X appearing in its adjacent box Continue until all required days have been selected Pressing the X Exit key will move back to the previous screen and save the new settings to th
5. available backup scroll down using the down Are you sure you want key highlight Restore Data and press the Edit Mee key to access the menu The LCD will display the backup screen as shown Press the Edit key to restore the backed up data After a few seconds the machine will beep once and the Initialising screen will be displayed before the machine returns to standby mode ready to vend 5 Software Version The Software version menu displays the version number of the software installed and is for information only The menu also displays the current time and date 6 Board Software This menu displays the version number of the I O board software installed and is for information only CRANE MERCHANDISING SYSTEMS 53 Operators Manual 7 Temperature Units This menu allows the Temperature Units operator to change the way that the temperature is KREE displayed either C or F on the LCD when the machine is in standby mode Use the A up or V down keys to set the required option followed by the Edit key to store save it indicated by the filled radio button 8 Idle Screen Options This menu allows the operator to configure the LCD so that it displays either the time or the time and water temperature with the standby message when idle To configure the idle screen options proceed as follows 1 From the System Settings menu press the W down key to highlight Idle Screen O
6. 00 10 31 AM Credit 00 10 31 AM Pressing the sugar button again will revert to the Sugar selection Once the required drink has been selected press the Start button on the keypad All lit buttons will be extinguished apart from the drink selection button which flashes indicating that the drink is being vended Unless the customer has placed their own cup Serving into the dispense area a cup will automatically be ejected from the cup drop unit into the dispense i i area and the drink selection will be delivered into gp the cup Whilst this operation is in progress the LCD will display the screen shown opposite After the beverage has been dispensed the LCD will display the message Thank Y ou and the machine will beep once The message on the display will change to read Please remove cup The drink can then be carefully removed from the dispense area and the machine will return to standby mode Certain drink selections do not allow the strength option to be selected or milk added For example if the customer presses the Cappuccino selection button all of the other selection buttons will be extinguished the Sugar HA and START buttons will light up and the LCD will ME ETS display the screen opposite The customer can either press the START button to vend the drink or first press the sugar button in order to add sugar to their taste as described above Other drink choices do not allow the strength Chocolate optio
7. 1 Individual Prices This sub menu allows the operator to set an individual price for each drink selection available from the machine 1 With Individual Prices highlighted as shown opposite press the Edit key to access the menu 2 Upon entry into this sub menu all drink selections available from the machine are listed along with the current drink price for the highlighted selection The example shown illustrates an Instant Coffee selection with a price set currently at 35p 3 change the price of the highlighted selection press the l Edit key The LCD will change and display the screen as shown To update the price e g increase to 45p press the sequence 0 0 0 4 5 using the appropriate number keys on the drink selection keypad Individual Prices Entire Machine Mug Discount View High Low Price Press EDIT to Select Individual Prices Instant Coffee Instant Decaff Coffee Instant Tea Chocolate Cappuccino Es 0 9 to Edit Value Edit when Finished 4 Press the J Edit key to return to the Individual Prices screen and verify that the new price displays in the status line along the bottom of the display Use the A up or W down keys to highlight further selections 2 Entire Machine This sub menu allows the operator to set a single price for all selections available from the machine 1 When highlighted from within the Price menu the LCD will display the screen with the current
8. 62 CRANE MERCHANDISING SYSTEMS Technical Manual Pipe No Diameter Length 1 6 mm I D x 10 mm O D 350 mm 2 6 mm I D x 10 mm O D 300 mm 3 6 mm I D x 10 mm O D 300 mm 4 6 mm I D x 10 mm O D 320 mm 5 6 mm I D x 10 mm O D 360 mm 6 6 mm I D x 10 mm O D 410 mm 7 6 mm I D x 10 mm 460 mm H Hot Water Dispense Pipe CRANE MERCHANDISING SYSTEMS 63 Operators Manual 8 3 Single Freshbrew Machine Paperless Brewer 64 Pipe No Diameter 6 mm I D x 10 mm 6 mm I D x 10 mm 6 mm I D x 10 mm 6 mm I D x 10 mm O D 6 mm I D x 10 mm 8 mm LD x 10 mm Hot Water Dispense Pipe CRANE Length 350 mm 300 mm 300 mm 300 mm 330 mm 370 mm MERCHANDISING SYSTEMS Operators Manual 8 4 Double Freshbrew Machine Paperless Brewer x1 Ti Pipe No Diameter Length 1 6 I D x 10 mm O D 350 mm 2 6 mm I D x 10 mm 300 mm 3 6 mm I D x 10 mm O D 300 mm 4 6 mm I D x 10 mm 300 mm 5 6 mm I D x 10 mm O D 330 mm 6 8 mm LD x 10 mm O D 390 mm 7 8 mm LD x 10 mm 370 mm H Hot Water Dispense Pipe CRANE MERCHANDISING SYSTEMS 65 Operators Manual 8 5 Freshbrew Machines Paper Brewer King Pipe No Diameter Length 1 6 mm I D x 10 mm O D 350 mm 2 6 mm I D x 10 mm O D 300 mm 3 6 mm I D x 10 mm 300 mm 4 6 mm I D x 10 mm O D 300 mm 5 6 mm I D x
9. Section 3 How To Vend A Drink Evolution machines are available with either a numeric keypad or an intuitive build a drink interface Both selection methods allow the user to produce a drink to their preferred taste and strength 3 1 Selecting A Drink Numeric Keypad 1 Drink selections are made by pressing the appropriate numbered buttons on the keypad which relate to the selections displayed on the drinks menu panel 2 Asan example in order to obtain a fresh coffee selection made from fresh ground beans with extra sugar and extra white from an espresso machine e See set to Free Vend the customer presses button o 8 9 followed by button 4 on the keypad The LCD will display the number selected Fresh Coffee 3 The Strong Normal and Mild buttons incorporated into the keypad allow further OEDEDED options to suit the customers personal X v OO preference N B If a strength option is not selected within five seconds of the drink selection the machine will automatically vend a Normal strength selection 4 Unless the customer has placed their own cup into the dispense area a cup will automatically be ejected from the cup drop unit into the dispense d d area and the drink selection will be delivered into gp the cup Whilst this operation is in progress the LCD will display the screen shown opposite 0 00 3 2 Selecting A Drink Build A Drink Fresh Coffee Drink selections are made by pressing the
10. 10 and not exceeding 30 C The machine should be located near the appropriate water and electrical services as detailed in Specifications page 3 Prior to moving the machine to its location ensure that there is sufficient access space available via passageways stairs lifts etc To ensure adequate ventilation 100 150 mm 4 6 inches clearance must be allowed between the back of the cabinet and the wall Open the door using the key provided Remove all transit packing installation kit and the box containing the cup stack assembly from the machine Check for visual signs of damage which may have occurred during transit If the machine is damaged or any parts are missing you must contact the supplier immediately Using a 12 mm spanner adjust the feet until the machine is levelled in both front to back and side to side planes Ensure that the door opens and closes easily 2 2 Connecting the Water Supply T The machine should be situated within 1 metre of a drinking water supply from a rising main terminating with a W R C approved 15mm compression stop tap N B The water supply should comply with both the Statutory Instrument No 1147 Water England and Wales and The Water Supply Water Quality Regulations 1989 Water pressure at the stop tap must be within the limits 2 6 Bar 200 Kpa 600 Kpa CRANE MERCHANDISING SYSTEMS 7 Operators Manual 2 Freshbrew amp Espresso Machines Evolution ma
11. 32 for details The LCD will display the screen as shown opposite Enter the 4 digit operators 0 9 to Edit Value entry pin code using the drink selection keypad Edit when Finished N B The factory default operators code is entered by pressing the sequence 2 2 2 2 You may be issued with your own personalised code CRANE MERCHANDISING SYSTEMS 37 Operators Manual Press the Edit key Providing the operator has entered the code correctly the LCD will display the screen as shown opposite Press the 4 Edit key to access the operators program or X Exit key to return the machine to standby mode Operator Program Granted Edit to Continue or EXIT The LCD on the front of the machine will displav the top level programming menu Data Recall Diagnostics screen Main Menu The first available menu Data Recall is highlighted indicating that it can be selected To move to a different menu press the A up or W down keys on the drink selection keypad until the required menu is highlighted N B Coins In Out will only be displayed on machines fitted with an MDB coin mech With the required menu highlighted press the J Edit key to select it Using the Price menu as an example the LCD will display the sub menus as shown opposite Price Product Configuration Coins In Out Press EDIT to Select System Settings Security Codes Timed Events Individual Prices Entire Machine Mug Discount
12. MERCHANDISING SYSTEMS Operators Manual 6 2 Menu Display The Evolution range of freestanding drinks vending machines feature Crane Merchandising Systems new interactive menu display The multi line LCD display helps to make navigating the programming menu structure easy and intuitive It is used to display programming information and will change according to the type of data being updated 1 The top line of the screen is the Menu title Individual Prices 2 Selected items are highlighted in white Press the TIGE A up W down keys on the drink selection KEMM keypad to highlight an item 3 Press the J Edit key to select the item In this example pressing the the Edit key will display the Mug Discount screen 4 The bottom line of the screen will often show important information In certain configuration menus it will display the current value for the selected item In the example shown the screen is showing that the current Mug Discount is set at 0 05p This is a useful way to quickly check stored settings and also confirm that a value has been altered correctly 5 To return to the Main Menu from any screen simply press the X Exit key until you reach the Main Menu 3 3 Accessing the Programming Mode 1 Open the front door of the machine and insert the safety key to restore power to the machine The machine is now on 2 Press the Program Entry key 1 on the service keypad located inside the door see page
13. Product menu screen This menu contains all of the drink selections available from the machine Use the A up or W down keys on the drink selection keypad to scroll through the menu until the required selection is highlighted 6 Press the J Edit key on the keypad to enter the highlighted selection e g chocolate The LCD will Price o o0 PY display the screen as shown opposite This menu Belle displays both the total amount and total vend 6684 iously described De count as previously ie M Surcharge 0 00 N B Individual By Product screens also display Surcharge 0 the price set for the selection as shown Free Vend 0 00 Free Vend 0 The operator can then scroll through the list displayed using the A up or W down keys on the drink selection keypad and record the audit data CRANE MERCHANDISING SYSTEMS 41 Operators Manual When complete press the X Exit key on the drink selection keypad to return the machine to the previous screen The operator can then view data for more selections using the procedure described above and also access further menus via the Non Resettable Sales Data menu relating to Cash Cashless and Token audit data To return the machine to standby mode press the X Exit key repeatedly until the LCD displays the standby screen 2 Resettable Sales Data This menu contains similar data to that available from the Non Resettable Sales Data menu However once vie
14. a clean damp sanitised cloth Refit the drip tray ensuring that the drip tube from the cup throat moulding is located correctly at the rear of the tray Check the levels of the cups in the cup turret and where necessary refill with correct sized cups Release the catch a securing the cup drop unit and swing the unit away from the door Remove the lid and fill the tubes with the correct size cups for the type of cup catcher fitted to the machine Allow the cups to drop into the tubes directly from the packaging DO NOT touch the cups with your hands Important Do not fill the tube directly above the cup dispense position Allow the cup turret motor to rotate a full tube to the cup dispense position when the machine is powered up Rotating the cup turret by hand will damage the mechanism Note If paper cups are being loaded each pack of cups must first be inspected for damage to the cup rims Damaged cups must not be used Replace the lid and rotate the cup turret assembly back to its operating position Ensure that the unit locks into place Release the catch and open the coin mechanism cover Wipe the inside with a damp cloth Un lock the cashbox if fitted located on the rear of the door and remove from the machine as shown Remove any coinage from the cashbox Refit the cashbox to the machine turning the lock to secure Check the coin tubes and refill if required CRANE MERCHANDISING SYSTEMS
15. at the bottom of the screen displays Off when SureVend is highlighted 4 Pressing the X Exit key will move back to the Product Configuration screen and save the new parameter to the machines memory 7 5 Coins In Out Menu N B Coins In Out will only be displayed on machines fitted with an MDB coin mech The Coins In Out menu emulates the coin mechanism from the front end screen and allows the operator to view information relating to the coin mechanism and eject coins from the machine without opening the door 1 From the Main Menu screen use the W down bese pe key to scroll through the menu until Coins In Out is highlighted Press the J Edit key to access the menu screen which will look similar to the example shown 2 From this screen the operator can view the coin sets in the coin mechanism the number of coins in each coin stack and the total value of the coins To eject coins from the mechanism the operator simply presses the relevant button on the keypad eg pressing button 4 will eject a 50p coin The count will reduce to 7 and the value to 3 50 7 6 System Settings Menu This menu allows the operator to view information System Settings relevant to the machine and its location set the Machine Information A lock current time and date set and view DTS information me backup and restore machine software view the machine and I O board software versions installed EE the machine and set
16. impellers to motor shafts ensuring that the flat in the moulding lines up with the flat on the shaft Refit mixer unit to whipper base Rotate the whipper base clockwise until it locks into place Refit steam hoods mixing bowls and dispense pipes to mixer units Refit the dispense pipes to the dispense block Important Ensure pipes are refitted to their correct outlet position on the dispense block see pages 64 70 for details Check the ingredient canisters and refill if required Remove canister lid and place the canister into the canister filling station located on the door Fill canister with correct ingredient Carefully remove the canister from the filling station and replace the lid Refit canister into machine Repeat this operation for all soluble freshbrew ingredient canisters fitted to the machine Rotate the canister outlets to their correct operating positions Important Ensure that the canisters are refitted to correct operating stations Weekly Empty and wash the ingredient canisters Dry thoroughly refill and refit into machine CRANE MERCHAND Grane Co Compan ISING SYSTEMS 10 11 12 Operators Manual Espresso Models If necessary refill the fresh coffee beans canister Close the outlet slide a to seal the canister exit before removing the canister from the module Remove the canister lid To aid filling hang the canister on the rear of the door utilisi
17. of 30 CMS part no ZC10598000 and place it into the brewer piston chamber as shown CRANE MERCHANDISING SYSTEMS 29 6 Operators Manual Press the START key on the drink selection keypad to begin the CoEx tablet cleaning routine The cleaning cycle lasts approximately 7 minutes and dispenses 850 ml of water through the dispense head The LCD will display the message Cleaning in Progress throughout the cleaning cycle Safety First Keep hands clear of the brewer mechanism during the cleaning routine When the cleaning cycle is complete the LCD will display the message Cleaning Cycle Complete Press the X Exit key on the drink selection keypad to return the machine to standby mode Empty the water from the container Remove the safety key and close the front door 4 10 Tea Pot Brewer Cleaning Procedure The following procedure must be carried out weekly Proceed as follows 30 Safety First Never clean or service the tea pot brewer unit while it is in motion as fingers may become trapped in the mechanism Remove the tea outlet pipe from the dispense head block Lift and remove the mounting bracket c w tea pot bowl from the machine Split the assembly into its component parts Clean all parts of the tea pot bowl assembly and mounting bracket using the liquid destaining agent Follow the instructions for soak cleaning on the product packaging Rinse all components with clean water and
18. switch 3 The flush sequence begins Empty the waste water container when complete 5 4 Switch 4 Brewer Clean Freshbrew Models 1 The brewer clean switch allows the brewer to be cleaned independently In order to guarantee the highest standards of cleanliness the boiler fill valve is disabled ensuring that the water used is delivered at the optimum temperature to kill any micro organisms 2 The brewer unit is filled with hot water and then operated through four complete brew cycles 3 Once the cleaning cycle is complete the boiler refills and when the water is at the correct temperature the machine returns to standby mode ready to vend 4 clean the brewer a Caution Ensure that a suitable container is placed under the Open the front door of the machine Dual Paperless Brewer Using the clamp supplied close the tea outlet tube as shown Insert the safety key dispense position Keep hands away from the dispense area whilst the cleaning cycle is in operation Pour the recommended amount of destaining fluid directly into the top of both brewer chambers Remove the clamp from the tea dispense pipe Press and release the Brewer Flush switch 4 The sequence will begin and the LCD Sorry Out will display the message as shown of Service Repeat step c until all traces of the cleaning Rinsing solution have been removed from the brewer chambers Empty the waste water container when complete
19. the bottom of the screen 4 Identification Numbers 1 From the Data Recall menu scroll down and Identification Numbers highlight Identification Numbers then press the Main PCB Edit key The LCD will display the screen as 151 shown opposite From this menu the operator can access and then view serial number part number and version type information relating to M the main PCB and any MDB coin card mechanism fitted to the machine Card Reader N B Coin Mechanism Bill Validator and Card Reader will be displaved if an MDB device is fitted to the machine CRANE MERCHANDISING SVSTEMS 43 Operators Manual 5 SureVend This menu becomes available when SureVend is enabled via the Product Configuration menu see page 48 From the Data Recall menu scroll down and highlight SureVend then press the l Edit key Drop Failures 1 4 The LCD will display the screen as shown opposite From this menu screen the operator can view and record the number of cup drop failures that SureVend has logged and also the ELLEN number of SureVend assisted vends Once the operator has viewed and recorded the data it can be cleared via the Clear Data menu as described previously 6 Mug Vends 7 Print Data 7 2 44 This menu displays the number of vends that the MugVends machine has made without dropping cup Mug Vends the operator has viewe
20. value e g 40p as shown CRANE MERCHANDISING SYSTEMS Crane Co Compan Individual Prices Entire Machine Mug Discount View High Low Price 45 Operators Manual 2 Press the J Edit key to access the Entire Machine sub menu To update the value e g set a price of 50p press the sequence 0 0 0 5 0 using the appropriate number keys on the drink selection keypad Press the J Edit key to return to the Price menu screen and verify that the new price displays in the status line along the 0 9 to Edit Value bottom of the display Edit when Finished Tip If most selections are to be sold at the same price use this menu to quickly set the entire machine to this price then access the Individual Prices menu to adjust prices for individual selections Entering a single price for the entire machine will over ride any individual prices previously programmed 3 Mug Discount This sub menu allows the operator to program a discount value against all drink selections for customers who use their own cup mug When a customer places their own cup into the dispense area and selects a drink the SureVend sensors will detect the cup and disable the cup drop mechanism The price set for Mug Discount is then subtracted from the price of the drink selected and the appropriate change credit returned to the customer N B It is important to ensure that any value entered for a mug discount is supported by the coin mechanism fi
21. will display the screen as shown QBAU21 1 Configuration Version This displays the manufacturer configuration code for the machine and is for information purposes only 2 Disable Selections This sub menu allows the operator to disable individual or all drink selections if necessary With Disable Selections highlighted press the Edit key to access the menu Upon entry into the menu the LCD will display the screen as shown Using the up or V INTIZ down keys scroll through the menu until the Instant Tea required drink selection is highlighted Pressing Baan the Edit key will select the drink indicated by 77900 an X appearing in its adjacent box Start Set or Clear All If necessary continue until all required drink selections have been checked Pressing the X Exit key will move back to the Product Configuration screen and save the new parameters to the machines memory N B Pressing the START key on the drink selection keypad will check all boxes if empty disabling all drink selections or clear all boxes if previously checked On returning to standby mode the selection button light will be extinguished next to any drink selections that have been disabled indicating to the customer that the drink choice is un available For machines fitted with a carbonator it is also possible to disable either the still or sparkling option for cold drinks 4 Enter the disable selections su
22. 10 mm O D 320 mm 6 8 mm LD x 10 mm 350 mm H Hot Water Dispense Pipe 66 CRANE MERCHANDISING SYSTEMS Operators Manual 8 6 Espresso Machine p Pipe No Diameter Length 1 6 I D x 10 mm O D 350 mm 2 6 mm I D x 10 mm 300 mm 3 6 mm I D x 10 mm O D 300 mm 4 6 mm I D x 10 mm O D 300 mm 5 6 mm I D x 10 mm O D 330 mm 6 8 mm LD x 10 mm 450 mm H Hot Water Dispense Pipe CRANE MERCHANDISING SYSTEMS 67 Operators Manual 8 7 Espresso Machine Plus Teapot Option Pipe No Diameter Length 1 6 mm I D x 10 mm 360 mm 2 6 mm I D x 10 mm 310 mm 3 6 mm I D x 10 mm 300 mm 4 6 mm I D x 10 mm O D 300 mm 5 6 mm I D x 10 mm 240 mm 6 8 mm LD x 10 mm 450 mm H Hot Water Dispense Pipe 68 MERCHANDISING SYSTEMS Operators Manual Section 9 Error Messages And Simple Problem Solving 9 1 Error Messages The table below lists the error messages that may be encountered and where applicable offers the operator solutions for curing them Safety First Should the solution given not cure the problem or the fault requires the assistance of a trained service engineer DO NOT ATTEMPT TO CURE THE FAULT YOURSELF Contact your machine supplier for assistance Error Message Out Of Cups Cup stacks empty Refill cup stacks with Please Insert Mug correct size and type of cup Sorry Out of Service Fault
23. Edit key From this menu the operator can set the days on Days of Week which the sanitation event will take place To BO select everyday Monday Sunday press the a START key on the drink selection keypad The program automatically places an X in every box indicating that each day is selected Stam N B To select individual days scroll through the menu using the A up or down keys until the required day is highlighted Press the l Edit key to select the day indicated by an X appearing in its adjacent box Press the X Exit key three times to return to the Timed Events Menu Using the sequence described above the operator can quickly and easily set up additional sanitation event periods for the machine It is also possible for the operator to program up to six post vend sanitation events The following example describes how the operator can program a post vend event to flush the water system 12 minutes after each vend 58 CRANE MERCHANDISING SYSTEMS Operators Manual From the Main Menu press the W down key until Timed Events is highlighted then press the l Edit key Once in the Timed Events menu press the W down key to highlight Sanitation Events Menu then press the Edit key Press the W down key until the first Post Vend event is highlighted The LCD will display the screen as shown 2 3 4 5 6 T Post Vend With Post V
24. ISING SYSTEMS 19 Crane Co Compan Operators Manual Section 4 Daily Cleaning And Re filling The quality of drinks produced by the Evolution can only be maintained if the machine is cleaned regularly following the schedule outlined Before carrying out the daily cleaning procedure described on the following pages it is recommended that you have the following materials to hand Bactericidal Cleaner De Staining Agent Cleaning Cloths Paper Towels Small Brush Two Large Buckets Disposable Gloves CoEx Cleaning Tablets Espresso Machines 4 1 Bactericidal Cleaner This can either be a liquid or powder agent which should be dissolved in clean water in accordance with the instructions on the product packaging The solution should be used for cleaning machine components and wiping surfaces during the cleaning operation 4 2 De Staining Agent This is a liquid or powder agent which should be dissolved in clean water in accordance with the instructions on the product packaging The solution can be used on heavily soiled or stained components such as buckets and drip trays Items or surfaces cleaned with this solution must be rinsed in clean water to remove traces of the cleaning agent 4 3 Liquid Destainer Brewer Units Crane Merchandising Systems recommends that a liquid destaining product is used for cleaning the paper paperless brewer units fitted to Evolution freshbrew machines The product must be used in accordanc
25. LCD Display 3 Selection Decals Build A Drink 4 Drink Selection Keypad 5 Coin Reject Button 6 Coin Entry 7 Coin Return 10 11 12 13 Foot Door SureVend Sensor Door Lock Jug Free Vend Switch Graphic Panel CRANE MERCHANDISING SYSTEMS Operators Manual 1 4 Internal Features 16 15 14 13 12 11 10 9 8 Key 1 Service Keypad 10 Brewer Waste Container 2 Cup Turret 11 Dispense Head 3 Cup Drop Unit 12 Mixing Station 4 Door Locking Mechanism 13 CoExO Brewer B2C 5 Cup Catcher 14 Ingredient Canister 6 SureVend Sensors 15 Fresh Beans Canister B2C 7 Drip Tray 16 Door Switch 8 Kickplate 9 Waste Bucket CRANE MERCHANDISING SYSTEMS Operators Manual CRANE MERCHANDISING SYSTEMS Co Company Operators Manual Section 2 Installation Procedure Important It is essential that personnel responsible for installing commissioning and servicing the machine understand the following The installation and commissioning of the machine should only be carried out by trained and authorised service engineers All water and electrical services must be correctly and safely connected All covers must be replaced correctly and securely and the machine left in a safe condition 2 1 Locating the Machine il The machine is suitable for indoor use onlv situated in an area with a recommended ambient temperature not below
26. S sese spes p Operators Manual Covers Instant Freshbrew amp Espresso B2C Machines Part No PR10908000 Issue A 02 06 CRANE Operators Manual Contents Page No EE 2 Important Safeguards sas qat serata 2 Section 1 Machine Specifications see 3 Section 2 Installation Procedure sse 7 Section 3 How To Vend A Drink sse 14 Section 4 Daily Cleaning and Re filling sss 20 Section 5 Service Keypad Functions sss 32 Section 6 Programming Mode seen 36 Section 7 Operators Program 40 Section 8 Dispense Pipe Lengths sere 62 Section 9 Error Messages and Simple Problem Solving 69 Section 10 De commissioning The 71 The following Symbol is used throughout this Operators Manual N Safetv Firstl Take care risk of personal injurv Copyright 2006 Crane Merchandising Systems MERCHANDISING SYSTEMS Operators Manual Introduction This manual provides a guide to the installation daily operation basic cleaning and maintenance tasks for the Evolution range of freestanding vending machines and indicates when the operator should call a qualified service enginee
27. YSTEMS Grane Co Compan Operators Manual Once the operator has viewed and recorded required information from these sub menu s the data can be deleted via the Clear Data sub menu 5 From the Resettable Sales Data screen highlight the Clear Data sub menu using the W down evan and press the Edit The LCD on the front BEER EI of the machine will display the screen as shown W IEE opposite warning the operator that all data will be deleted CANCEL EDIT Either press the J Edit key to clear the data or press the X Exit key to exit the menu without clearing the data 3 Timed Events 1 From the Data Recall menu scroll down and Timed Events highlight Timed Events then press the Edit Power Losses key The LCD will display the screen as shown Last Vend opposite From this menu screen the operator PP P Last Clock Set can access then view and record information relating to the four events as shown 2 view the Power Losses screen press the 1 Edit key The screen displays a list of the 10 Wun 10Min most recent occasions when power to the machine has been disconnected in date time of day and period format Press the X Exit key to return to the Timed Events menu 3 Press the W down key to highlight Last Data Clear Last Vend and Last Clock Set Information for these events is displayed along
28. and Resettable Sales Data view data relating to Timed Events and Identification Numbers of installed components and if feature enabled view SureVend assisted vend information The Re settable Sales Data and SureVend data menus Data Recall Non Resettable Sales Data Resettable Sales Data Timed Events Identification Numbers SureVend Press EDIT to Select contain an extra sub menu which allows the operator to delete the current data from the machines memory 1 Non Resettable Sales Data This menu allows the operator to view and record monetary and sales values This data cannot be reset and will remain intact for the service life of the controller board unless the back up battery is removed 1 From the Data Recall screen highlight Non Resettable Sales Data and press the _ Edit key The LCD will display the screen as shown opposite From this menu the operator can view data for the Overall Totals highlighted By Product along with data relating to Cash Cashless and Token Vends Non Resettable Sales Data Overall Totals By Product Cash Cashless Token Press EDIT to Select 2 view the Overall Totals screen press the l Edit key on the drink selection keypad This menu displays both the total amount and total vend counts for the following data Sales Displays the total machine sales in Sales X Displays the total number of machine vends This value includes normal discoun
29. appropriate selection button on the keypad and then utilising the keypad selection buttons and the LCD display to alter the drink strength and add milk sugar to suit the customers personal preference When in standby mode all drink selection buttons will be lit indicating that the drink is available to be selected At this time the Milk Sugar and Start buttons are not lit The following example describes how to vend a Freshbrew Tea selection from a freshbrew machine set to Free Vend 14 MERCHANDISING SYSTEMS Press selection button 3 Freshbrew Tea on Freshbrew Tea Operators Manual the keypad All of the other selections buttons Press again for strength will be extinguished the Milk Sugar and Start Mild Normal Strong buttons will light up and the machine exits from standby mode The LCD will display the screen as shown opposite Press Milk Sugar Start 00 10 30 _ N B The default strength setting for this drink selection is Normal as shown To obtain a Strong or Mild beverage it is necessary to press the current drink selection button Pressing once will toggle to the Strong selection Pressing the button again will toggle to the Mild selection Freshbrew Tea Freshbrew Tea Press again for strength Press current Press again for strength drink key to Mild Normal Strong increment strength Mild Normal Strong Press Milk Sugar Start gt Press Milk S
30. ars in the dotted box Press the J Edit key to return to the Event 1 screen Verify that the correct start time is displayed in the status line at the bottom of the screen CRANE MERCHANDISING SYSTEMS 55 10 11 Operators Manual Press the W down key to highlight Stop Time and press the J Edit key From this menu the operator sets the time at which Stop Time the free vend period will end Press the sequence hh TERGUM 0 2 3 0 using the drink selection keypad to set the time If necessary use the A up or 02 30 down key until PM appears in the dotted box Press the Edit key to return to the Event 1 screen Verify that the correct stop time is displayed in the status line at the bottom of the screen Press the W down key to highlight Days Of Week and press the Edit key The operator can now set the days on which the Days of Week free vend period will take place Upon entry to XI Wednesday the sub menu the first day Monday will be EN 1 XI Thursday highlighted with an empty box Pressing the 1 SCH Edit key will select the day indicated by an X BEESTE appearing in its adjacent box Using the W down key and the Edit key highlight and select additional days of the week that the free vend period will take place When complete press the X Exit key to return to the Event 1 screen Press the W down key to highlight Selecti
31. at Water Tank Heating correct operating temperature up and enter standby mode CRANE MERCHANDISING SYSTEMS 69 Operators Manual 9 1 Error Messages Cont d Sorry Out Of Service The waste bucket is full Empty clean and refit Waste Bucket Full the waste bucket Sorry Out of Service Operator engineer running Wait until machine completes Rinsing the rinse program rinse cycle and returns to standby mode Sorry Out of Service Fresh beans container and or Refill bean container with Out of Coffee freshbrew canister empty fresh beans and or coffee Espresso machines canister with freshbrew coffee Bean hopper shut off closed Fully open bean hopper shut off see page 23 9 2 Simple Problem Solving In the unlikely event of the machine developing a problem details are given in the table below on how to deal with common faults that can be easily remedied by the operator Safety First Should the remedy given below not cure the problem or the fault is not listed DO NOT ATTEMPT TO CURE THE FAULT YOURSELF Contact your machine supplier for assistance Faut o Possible Cause Remedy Waste bucket Level sensor incorrectly Ensure sensor is positioned located in the bucket correctly Incorrect drinks dispensed Ingredient canisters Refit canisters into their located incorrectly correct positions Leaking from dispense area Mixing system O ring Refit correctly and ensure fitted incorrectly that all mixing station
32. b menu as previously described and using the W down key scroll down until the required cold A drink option is highlighted Pressing the J Edit Cold Water Sparkling ou MEA Cold Drink 1 Still key will disable the option indicated by an X appearing in the box To completely disable the selection enter an X into both the Still and Sparkling boxes CRANE MERCHANDISING SYSTEMS 47 With the Sparkling option disabled for Cold Cold Drink 1 Still Operators Manual Drink 1 on returning to standby mode the light for its selection button will be lit indicating that the selection is valid When a customer presses Press Start for the selection only a still vend can be made as Credit 0 00 0150 shown 4 SureVend Entry into this menu allows the operator to turn the SureVend product delivery sensor on or off SureVend Overview SureVend ensures that a cup is always available in the cup station before any money is collected or product delivered The sensing system is a beam of infra red light across the cup station that is broken by a cup as it falls into position from the cup drop unit or by a customer placing his own mug in the dispense area The SureVend software monitors the cup station sensor during the time that the cup ring is operated and for three seconds afterwards If a cup is not detected the software will then attempt to drop a cup a second and
33. canister with correct ingredient DO NOT place the canister on the floor or overfill with ingredient Carefully remove the canister from the filling station and replace the lid Refit canister into machine ensuring that it is returned to correct operating station Repeat this operation for all soluble freshbrew ingredient canisters fitted to the machine Rotate the canister outlets to their correct operating positions Espresso Models Close the outlet slide to seal the fresh beans canister outlet before removing the canister from the machine Remove the canister lid CRANE MERCHANDISING SYSTEMS Operators Manual To aid filling hang the fresh beans canister on the rear of the door utilising the two keyhole slots provided DO NOT place the canister on the floor Fill the canister with fresh coffee beans The canister has a capacity of approximately 3 5 kgs Refit the canister lid and carefully remove the canister from the door Refit the canister into the machine ensuring that it is located correctly Open the outlet slide to ensure correct operation N B To maintain optimum drink quality Crane Merchandising Systems recommend that the bean canister is replenished on a daily basis Press the Cup Test switch 7 located in the Service Keypad on the rear of the door and ensure that a cup is ejected cleanly from the cup drop unit Press the Park Head switch 8 located in the Service Keypad on the rear of th
34. chines fitted with a paperless freshbrew brewer or CoEx brewer must be connected to the water supply via a water filter This filter must be of food grade quality and able to remove temporary hardness scale heavy metals lead copper iron cadmium chlorine and any organic pollutant s discolouration Crane Merchandising tit BRITA Systems recommend and supply the Brita AquaQuell water ivs clear from the taste filter Warning If the machines indicated above are connected to the water supply and used without a water filter as specified the warranty will be void 3 Connect the flexi hose supplied with the machine to the stopcock ensuring that the seal supplied is fitted correctly Flush the system several gallons before connecting the machine 3 Connect the hose to the inlet valve located on the rear of the machine Ensure that the seal is correctly fitted Ensure that all water supply fittings are tight 4 Turn on the water supply at the stop tap and check for leaks Prime the water filter where fitted following the instructions supplied by the filter manufacturer 2 3 Connecting the Electrical Supply Safety First The machine must be earthed On no account should it be earthed only to the water supply pipe The machine must be connected to a 230 Volt 50Hz 13 amp fused switched socket outlet installed to the latest edition of the IEE regulations using a 3 pin BS approved 13 amp fused plug Important If the mains lead bec
35. ck to the Clock menu screen and save the new time to the machines memory Confirm that the status line at the bottom of the screen displays the correct time when Time is highlighted N B When set to 12 hour format the program will only allow the operator to set the numbers 0 or 1 in the first field Once the number 24 has been entered via the A up or down keys to indicate 24 hour format the operator can reset the first two values to reflect 10 30 PM in 24 hour format e g 22 30 3 Daylight Saving From the Clock menu screen Daylight Savings Time press the W down key to highlight the Daylight Beggen Saving menu followed by the Edit key The LCD will display the screen as shown opposite e SE By default daylight savings time is set to Off To choose one of the available options press the A up or W down key until selected indicated by the filled radio button followed by the 1 Edit key Ensure that the required setting is displayed in the status line at the bottom of the screen Press the X Exit key to return to the main menu 3 DTS Entry into this menu allows the operator to configure the machine in order to send audit data relating to sales and events stored in the machines memory to a data carrier or other device Data Transfer Standard EVA DTS Overview The standard makes it possible to transfer information from vending machines payment systems to PC based accounting management syst
36. d and recorded the data Data it be cleared via the Clear Data menu as described previously This menu displays the data that can be Print Data extracted from the machine when a printer is connected and the corresponding keypad Al Data Overall Totals number which needs to be pressed to send the By Product data to the printer Diagnostic Menu Should a fault occur within the machine the LCD will display a fault message and in some cases the machine may become inoperable By accessing the Diagnostic menu and viewing the fault description the operator can in most cases clear the fault and quickly bring the machine back into service When the fault cannot be easily remedied by the operator and requires the services of an approved engineer the diagnostics screen text displayed enables the engineer to quickly and easily locate and repair the problem reducing machine down time CRANE MERCHANDISING SYSTEMS ne Co C Operators Manual 7 3 Price Menu Entry into this menu allows the operator to enter individual prices for each drink selection available one price for all drink selections and set a discount to be applied for customers who use their own cup mug The menu also contains a sub menu which allows the operator to view the highest and lowest price set in the machines memory N B Values entered via this menu are only applicable to machines fitted with a coin card system
37. dry thoroughly Undo the knurled thumb screw retaining the tea brewer unit Press down on the retaining clip and remove the complete tea brewer unit from the machine as shown CRANE MERCHANDISING SYSTEMS Operators Manual 3 Split the brewer unit into its separate parts as shown Clean gauze a outlet b and bowl c using the liquid destaining agent Follow the instructions for soak cleaning on the product packaging Rinse all components in clean water dry thoroughly re assemble and refit to machine Secure using the knurled thumb screw 4 Re fit tea pot bowl mounting bracket assembly to the machine Re connect the outlet pipe to the dispense head block 4 11 Replacing the CO2 Bottle Where Fitted For machines fitted with a carbonator unit it will be necessary for the operator to regularly check and if necessary replace the CO2 gas bottle This will ensure that carbonated vends are always delivered at optimum quality Safety First The CO2 bottle is filled with gas at a pressure of 800 psi and N must be stored upright and away from sources of heat In the event of a leak ventilate the area in the vicinity of the bottle to remove all traces of gas and contact your supplier 1 Open the cabinet door and un hook the safety chain from the gas bottle Turn off the gas supply from the bottle 2 Following correct procedures for safe lifting lift the empty cylinder c w regulator out of the machin
38. e 3 Referring to the photograph carefully press down the snap fit clip a to release the transparent decal cover Remove the transparent cover and decal sheet from the door moulding Place the decal sheet face up on a clean flat 33 surface 4 Updating pricing Carefully remove the previous price decals from the drink selection decals Update the prices where necessary using new self adhesive decals These are available as spares from the manufacturer 5 Updating drink selections and pricing When updating selection decals and prices it will be necessary to use a new backing sheet These are available as spares from the manufacturer Peel the relevant drink selection decals from their backing mee sheet part no PR10233000 amp PR10918000 and apply to the Ta ped backing sheet using the printed guides as shown opposite Important Ensure that drink selections used relate to drink choices programmed into the machine software Apply price decals as described above 6 Place the decal carrier behind the transparent decal cover and refit complete assembly to the door Ensure decal cover locating lugs are correctly located before pushing the snap fit clip into place 7 Replace the main controller board cover and tighten the screws to secure Close the coin mechanism cover ensuring that the catch is secured correctly Close the front door and ensure that the machine returns to standby mode CRANE MERCHAND
39. e Carefully undo the locknut using the spanner supplied Remove the regulator from the empty bottle 3 Ensure that the seal 1 is seated correctly as shown If the seal has been damaged in any way fit a new seal available from the manufacturer 4 Fit the regulator to the new gas bottle and tighten the locknut Carefully lift the cylinder into the machine ensuring that the gas supply pipe is not trapped or obstructed in any way 5 Secure the gas bottle using the safety chain Turn on the gas supply from the bottle and ensure that the regulator indicates a gas pressure of 35 psi Close the door to restore power to the machine and test vend the carbonated drinks to ensure that the carbonator unit is working correctly CRANE MERCHANDISING SYSTEMS 31 Operators Manual Section 5 Service Keypad Functions Evolution machines are fitted with a service keypad mounted on the rear of the door photo This keypad contains the Operators Program entry key and also allows the operator to carry out specific functions during routine cleaning and maintenance N B During certain operations e g View Counters it is necessary for the operator to utilise the selection keypad and LCD mounted on the front of the door to access data Please refer to Section 6 Programming Mode for details of selection keypad layouts and functions When the safety key is inserted into the door switch and the machine is switched on the service ke
40. e door and ensure that the dispense head moves to its fully extended position Press the switch again to return the dispense head to its correct homed position Freshbrew Models Ensure the brewer guard and brewer waste container are fitted correctly Slide the container into position directly under the brewer with its lip outside the brewer cover Freshbrew models fitted with paper fed brewer only proceed with steps 13 15 Load the filter paper roll provided in the installation kit onto the support Press and hold the Brewer Open switch 2 on the service keypad until the brewer chamber reaches its fully open position Remove the safety key to switch off the power to the machine Remove the brewer cover and paper waste ingredient guard Feed the filter paper under the raised chamber and through the feed wheels Refit the guard and brewer cover Insert the safety key into the door switch The brewer will index to its closed position and stop Espresso Models Ensure that the brewer waste container is fitted correctly beneath the CoEx brewer unit and tea brewer unit if fitted CRANE MERCHANDISING SYSTEMS 11 17 18 19 20 2 5 12 Operators Manual Referring to Sections 6 amp 7 of this manual Programming Mode and Operators Program use the menu selections available to programme the required settings for correct machine operation e g drink prices disable selections time and date etc I
41. e machine and remove the paper waste ingredient guard Switch on the power using the door switch safety key 2 Press and hold the Brewer Open switch 2 located in the service keypad on the rear of the door to index the brewer to its fully open position When the brewer reaches its fully open position remove the safety key to switch off the power Tear the filter paper above the brewer a Remove the used paper from the brewer unit CRANE MERCHANDISING SYSTEMS 4 7 26 Operators Manual Remove the brewer dispense pipe from the dispense head Pull down the brewer release pin b and carefully lift the brewer unit up and clear of its locating bracket Thoroughly clean the external surfaces of the brewer With the brewer unit removed clean the area surrounding its locating bracket Refit brewer to machine and refit the outlet pipe to the dispense head Switch on the power to the machine using the safety key The brewer chamber will return to its closed position Referring to the instructions supplied with the product pour the recommended amount of de staining fluid directly into the top of the brewer chamber Flush the brewer using the Brewer Clean switch 4 following the procedure outlined on page 33 Press and hold the Brewer Open switch 2 to index the brewer to its fully open position Remove the safety key to switch off the power to the machine Feed the fileer paper through the paper feed mechanism Swi
42. e machines memory N B Pressing the START key on the drink selection keypad will check all boxes if empty or clear all boxes if checked 10 Radio Buttons The example opposite shows the State screen accessed via the Timed Events Menu which requires the operator to select one of the options shown Use the A up or down keys to set the required option followed by the J Edit key to store save it indicated by the filled radio button All operator programming for the Evolution range follows the procedures as described above Specific program actions are described fully in the following section CRANE MERCHANDISING SYSTEMS 39 Operators Manual Section 7 Operators Program To access the Operators Program enter the programming mode as described in section 6 Once in the Operators Program the LCD on the front of the machine will display the top level programming menu screen Main Menu N B Coins In Out will only be displayed on machines fitted with an MDB coin mech Data Recall Diagnostics Price Product Configuration Coins In Out hd Press EDIT to Select System Settings Security Codes Timed Events Using the up W down keys Edit key and X Exit key on the drink selection keypad the operator can navigate quickly and easily through the operators program menus as described in Section 6 7 1 Data Recall Menu Entry into this menu allows the operator to view Non Resettable
43. e with the instructions on the product packaging following all health and safety guidelines A detailed procedure for cleaning the brewer units is outlined on pages 25 28 of this Operators Manual 4 4 Cleaning Tablets CoEx amp Brewer Units Espresso Models Crane Merchandising Systems recommends that the brewer cleaning tablets supplied with the machine are used exclusively for cleaning the CoEx brewer fitted to Evolution espresso machines These are available from your machine supplier in packs of 30 part number ZC10598000 A detailed procedure for cleaning the CoEx amp brewer unit is outlined on pages 28 30 of this Operators Manual 20 CRANE MERCHANDISING SYSTEMS Operators Manual Important t is necessary to carry out the cleaning and maintenance procedure outlined on the following pages on a regular basis either at the end of the day or at the start of the day before the machine is in constant use 4 5 Cleaning amp Filling Procedure All Machines 1 Fill a cleaning bucket with hot water and dilute the bactericidal cleaner in accordance with the instructions on the product packaging Open the door of the machine 2 Rotate canister outlets to upright position Remove the ingredient canisters DO NOT place them on the floor With a clean damp sanitised cloth remove any ingredient build up on the exterior of the canisters paying particular attention to the area around the canister outlets Ensure ca
44. ed Events Menu Using the sequence described above the operator can quickly and easily set up additional post vend sanitation event periods for the machine if required CRANE MERCHANDISING SYSTEMS 59 Operators Manual N B A sanitation event either timed or post vend dispenses water into the drip tray If the tray reaches its full limit the machine will be Out Of Service 3 Backup Events Menu This sub menu allows the operator to program the machine to perform an automatic backup of all user configurable settings and sales data stored in its memory The default setting for Backup Events is Off 1 From the Main Menu press the W down key until Timed Events is highlighted then press the J Edit key 2 in the Timed Events menu press the V Backup Data Off down key twice to highlight Backup Events Menu then press the J Edit key The LCD will display the screen as shown 3 Press the Edit key to access the 1 Backup Data sub menu The LCD will change and display the screen as shown By default the current State is set to Off as indicated by the status line at the bottom of the screen State Start Time Days Of Week 4 Press the Edit key to access the State sub menu Using the W down key set the state to On indicated by the filled radio button Press the Edit key and verify that the status line confirms the State is set to On SC 99 5 Press the W d
45. efore handling or moving 6 Never immerse the machine in water or any other liquid and never clean it with a water jet 7 H he machine should accidentally freeze up call a Service Technician to check it before switching on 8 Ensure that you are conversant with the most recent Health and Safety at Work and Electricity at Work Regulations This machine is for indoor use only and because it is a beverage machine should be sited in a clean hygienic area 2 CRANE MERCHANDISING SYSTEMS Grane Co Compan Operators Manual Section 1 Machine Specifications 1 1 Specifications Height 1830 mm Width 660 mm Depth iii 740 mm Weight 184 kg Cup Capacity 600 Electrical Services Voltage 220 240 Volts AC Current 13 Amp Fused Frequency 50 Hz Water Services Pressure 200 Kpa 2 Bar 600 Kpa 6 Bar Stopcock 15 mm BSP from rising main All weights and dimensions are approximate and are for guidance only 1 2 Water Filter Evolution machines fitted with a paperless freshbrew brewer or CoEx espresso brewer must be connected to the water supply via a scale inhibiting water filter Crane Merchandising Systems recommend and supply the Brita AquaQuell water filter CRANE MERCHANDISING SYSTEMS 3 Operators Manual 1 3 External Features CAF AMERICANO CAFFE MOCHA CAPPUCC INO Key 1 Instruction Decal 2
46. emble the water outlet tubes to the coffee and tea brewer chambers Using the clamp supplied close the tea outlet tube as shown 6 Switch on the power using the door switch safety key The brewer chamber will automatically index to its closed position Ensure that a suitable container is placed under the dispense area Pour the recommended amount of destaining fluid directly into the top of both brewer chambers 7 Remove the clamp from tea dispense pipe Press the Brewer Clean switch 4 located in the service keypad on the rear of the door The machine will automatically flush through the brewer four times If necessary repeat the above instruction until all traces of cleaning fluid are removed from the brewer chambers 8 Remove the door switch safety key Remove and empty the water waste container Refit the brewer guard Remove the brewer waste container from the machine Empty the contents Wash the waste container thoroughly and where necessary sanitise using the sanitiser solution Dry using a clean cloth and refit into the machine CRANE MERCHANDISING SYSTEMS 27 Crane Co Compan 4 8 28 Operators Manual N B Every time that the brewer waste container is emptied the waste counter must be reset Restore power to the machine using the safety key and press button 12 on the service keypad Two audible bleeps confirm that the counter has been reset to zero Close and lock the door CoEx
47. ems and or the opposite way lt is important that all suppliers of vending machines and payment systems agree to a common standard for the Electronic Data Transfer because only this way the operator can be sure that all his equipment can be read out and programmed by means of the same handheld terminal 1 DTS Standby Mode Scroll down and highlight P DTS from the System Settings menu Press the 4 a Standby EN DTS Audit List CA304 Data Type Edit key to access the menu The LCD will display the screen as shown The first sub menu DTS Standby Mode is highlighted with its current B sse EE Mode A state DDCMP shown in the bottom line Printer Baud Rale CRANE MERCHANDISING SYSTEMS 51 Operators Manual The machine is factory set to enable data transfer via the optical DDCMP link To change this to the DEX setting press the l Edit key to access the menu and the A up key to select DEX indicated by the filled radio button Press the J Edit key to save the selection N B Even if the default is sec to DDCMP once the controller detects a DEX activity it will automatically switch to the other mode However setting the default to the correct protocol will speed up response time The operator can now download data from the machine by plugging a DEX enabled device into the DEX port J36 on the I O board located on the rear of the door DTS Audit List From this sub menu the operator can select
48. end highlighted press the Edit key to access the 7 Post Vend sub menu The GC vent Type LCD will change and display the screen as shown By default the current State is set to Off as indicated by the status line at the bottom of the screen Press the l Edit key to access the State sub menu Using th off A g the down set the state to on On indicated by the filled radio button Press the Edit key to return to the 7 Post Vend screen Verify that the status line confirms the State is set to On 4 Press the down key to highlight Event Type By default the event is set to Timed as indicated e Event by the text displayed in the status line at the gene bottom of the screen Therefore it is not necessary for the operator to enter this sub Post Vend menu Press the W down key to highlight Delay The status line indicates the factory default delay which is set to 0 1hrs 6 minutes To change the value so that the machine will self clean 12 minutes after a drink is vended press the Edit key to access the Delay sub menu The LCD will display the screen as shown Using the 0 9 to Edit Value drink selection keypad press the sequence 0 0 Edit when Finished 2 to set the new delav Press the J Edit key and verify that the status line confirms that Delay when highlighted is set to 0 2hrs 6 Press the X Exit key three times to return to the Tim
49. enter a discount value as a percentage The LCD will display a screen similar to the one shown opposite With Discount highlighted press the W Edit key to access the Discount Discount o To enter the discount value e g 50 press the DEME W sequence 5 0 using the appropriate number keys on the drink selection keypad Press the Edit key to return to the 11 Discount screen and verify that the status line displays the discount 0 9 to Edit Value Edit when Finished percentage value entered N B When machine is fitted with a coin mechanism please ensure that discount value entered can be supported by the coin tubes Press the X Exit key three times to return to the Main Menu screen 2 Sanitation Events Menu This sub menu allows the operator to select periods when the machine will automatically flush through the water system via the 6 timed and 6 post vend flush periods available The default setting for all flush periods is Off Ts From the Main Menu press the W down key until Timed Events is highlighted then press the l Edit key Once in the Timed Events menu press the Timed ot PN down key to highlight Sanitation Events Menu ff then press the J Edit key The LCD will display the screen as shown 1 2 3 4 5 6 The following example describes how the operator can program a timed event to flush the water system at 07 00 am everyday T To set u
50. es or CoEx brewer 9 3 Machine Leaking Should the machine develop a leak switch off the mains water supply at the stop tap and if safe to do so switch off the mains electricity supply Contact your machine supplier for further assistance N Safety First Do not attempt to repair the machine yourself Section 10 Decommisioning The Machine 1 Should the machine need to be shut down for short periods for example over a long weekend no special treatment is required The machine should be thoroughly cleaned before the site is closed down and on return it is advisable to vend each drink type to ensure correct operation and to freshen up the machine 2 f the machine is to be moved or transported remove all ingredients and thoroughly clean the machine Disconnect all electricity and water supplies The machine should be transported upright at all times Contact the supplier of the machine for assistance CRANE MERCHANDISING SYSTEMS 71 Notes 72 Operators Manual CRANE MERCHANDISING SYSTEMS Co Company D CRANE MERCHANDISING SYSTEMS A Crane Co Company Pipsmore Park Bumpers Farm Industrial Estate Chippenham Wiltshire SNI4 6 Tel 44 0 1249 444807 Fax 44 0 1249 444819 Email sales cranems co uk Website www cranems co uk
51. es where necessary using new self adhesive decals These are available as spares from the manufacturer Updating drink selections and pricing When updating selection decals and prices it may be necessary to use a new graphic panel These are available as spares from the manufacturer Peel the relevant drink selection decals from their backing sheet and apply to the graphic panel using the printed guides as shown photo used relate to drink choices programmed into the machine software Apply price decals as described above Refit the printed graphic transparent cover and graphic support strip to the door Ensure that the transparent cover is correctly located in the fixed support strip before securing the removable support strip with the three knurled thumb screws Close the front door and ensure that the machine returns to standby mode CRANE MERCHANDISING SYSTEMS Operators Manual 2 Build A Drink Models Self adhesive drink selection and pricing decals are mounted onto a paper backing sheet which is secured behind a transparent clip in cover To update drink pricing or replace drink description decals proceed as follows 1 Open the front door of the machine Release the catch securing the coin mechanism cover and swing the cover to its open position 2 Carefully remove the main controller board cover Loosen the two screws above the keyhole slots which secure the cover and lift the cover out of the machin
52. f fitted check that the coin mechanism and cash box operate correctly Release the catch securing the coin mechanism cover photo and swing the cover away from the door Fill the coin tubes with correct coinage Ensure coin return mechanism functions correctly Operate the machine through its complete range of selections to ensure that each vend is correctly dispensed Follow the instructions detailed on page 34 for making a vend using the Test Vend switch 6 located on the Service Keypad Remove the safety key and close the cabinet door Ensure that the machine is left in a clean and safe condition Setting Up The Carbonator Unit Where Fitted Open the cabinet door Fit the seal 1 provided in the installation kit to the regulator as shown in the photograph Connect the regulator to the gas bottle Tighten the locknut Carefully lift the cylinder into the machine ensuring that the gas supply pipe is not trapped or obstructed in any way Safety First The cylinder may be heavy Always follow the correct procedure when lifting heavy objects Secure the gas bottle with the safety chain Turn on the gas supply from the bottle and ensure that the regulator 2 is indicating a gas pressure of 35 PSI Place the carbonator overflow pipe into the waste bucket Fill the carbonator water bath with clean cold water until it amp starts to run from the overflow pipe i Re fit carbonator covers and emptv the waste bucket Switc
53. h on the carbonator unit using the carbonator switch located on the power supplv Place the svrup containers in the bottom right hand side of the cabinet and insert the dip tubes into the containers ensuring that the correct flavours correspond CRANE MERCHANDISING SVSTEMS Operators Manual to the drinks displayed on the selection decals Prime the syrup selections ready for use Insert EESTI THEE the safety key into the door switch The machine is now ON When the machine enters standby mode press button 13 on the service keypad The LCD will display the screen opposite N B Ensure that the waste bucket is empty and in place before priming the pumps To prime syrup pump 1 press and hold button 1 on the drink selection keypad until the syrup appears from the dispense head Repeat for syrup pump 2 by pressing and holding button 2 on the drink selection keypad Press the X Exit key to return the machine to standby mode Empty the waste bucket and refit to the machine Test vend the carbonated drinks to ensure correct operation of carbonator unit Check for leaks and ensure that the machine is left in a clean and safe condition Remove the safety key and close the door The machine reverts to standby mode N B still unit is fitted ensure that the ingredient timers for syrup drink 1 and 2 are set to 6 seconds recommended CRANE MERCHANDISING SYSTEMS 13 Operators Manual
54. he 3 4 Inhibit 5 6 4 Edit key twice to access the Time of Day menu screen The LCD will display the screen as shown Free Vend Free Vend N B Although event 1 is shown as Inhibit it is possible for the operator to set event 1 as the first Free Vend or Discounted Vend period Eae ers Press the Edit key to access the menu The State LCD will display the screen as shown By default BUIE the current State is set to Off as indicated by the f Stop Time status line at the bottom of the screen Davs Of Week On Press the W down key to highlight Event Type and press the J Edit key to access the menu Using the W down key set the Event Type to Free Vend indicated by the filled radio button Press the Edit key to veng 2 iscount return to the Event 1 screen Verify that the status line confirms the Event Type is set to Free Vend Press the l Edit key to access the State sub menu Using the W down key set the state to On indicated by the filled radio button Press the Edit key to return to the Event 1 screen Verify that the status line confirms the State is set to On Press the W down key to highlight Start Time and press the Edit key From this menu the operator sets the time at which the free vend period will start Press the sequence 1 0 3 0 using the drink selection EE keypad to set the time If necessary use the up or W down key until AM appe
55. if necessary a third time After three failed vend attempts the cup ring is placed Press for Change temporarily out of service The machine will or Remove Card beep once and the LCD will display the Vend Failed message if set to Pay Vend mode 0 40 12 31 Customers can now get their money back by pressing the coin return button or removing their card The LCD will change and display the message Out of Cups Please Insert Mug The machine remains in service but will not vend a cup from the cup drop unit To clear the message and return to standby mode enter the Diagnostic menu and press the START key twice to clear each SureVend error displayed Check and if necessary clear the cup drop unit and ensure correct operation before leaving the machine To configure SureVend proceed as follows 1 48 ____ From the Product Configuration menu highlight _____ SureVend and press the Edit key By default SureVend is factory set to On as indicated by the status line at the bottom of the screen SureVend CRANE MERCHANDISING SYSTEMS Operators Manual 2 disable SureVend press the Edit key to enter the SureVend On Off screen Use the up key to select Off indicated by the filled oe radio button 3 Press the Edit key to confirm the selection and return to the SureVend screen Verify that the status line
56. ine enters standby mode remove the bucket and empty the contents before refitting to the machine CRANE MERCHANDISING SYSTEMS 9 Operators Manual N B Before using the espresso machine for the first time it is necessary to purge the water system to ensure any water left in the system during transport is dispensed Press button 9 on the Service Keypad fitted inside the door photo The machine will pump approximately 400ml of water through the system which will be heated to operating temperature before being discharged into the waste bucket When the machine enters standby mode remove the bucket and empty the contents before refitting to the machine Important Should the machine fail to fill correctly or leak turn off the 10 stopcock and the power to the machine before investigating the fault Check the LCD display on the front of the machine to ensure that the water has heated to the correct temperature and that the machine is in standby mode A machine set to free vend mode will alternate the messages Please Make a Selection No Monev Required N B Messages displaved in standbv mode will change depending upon the monetary device fitted and set up during programming All Models Rotate soluble freshbrew ingredient canister outlets to upright position Remove the milk canister from the machine and remove the lid Place the canister into the canister filling station located on the door photo and fill
57. ing that the drink is being vended Unless the customer has placed their own cup into the dispense area a cup will automatically be ejected from the cup drop unit into the dispense area and the drink selection will be delivered into the cup Whilst this operation is in progress the LCD will display the Serving screen 4 After the cold drink has been dispensed the LCD will display the message Thank You and the machine will beep once The message on the display will change to read Please remove cup The drink can then be removed from the dispense area and the machine will return to standby mode CRANE MERCHANDISING SYSTEMS 17 Operators Manual 3 4 Replacing Updating Drink Selection Decals 1 Numeric Keypad Models Self adhesive drink selection and pricing decals are mounted onto the main graphic panel which is secured behind a removable transparent cover To update drink pricing or replace drink description decals proceed as follows 1 Open the front door of the machine Supporting the transparent graphic cover with your right hand carefully undo and remove the three knurled thumb screws from the rear of the door which secure the graphic cover support strip Carefully remove the support strip graphic cover and printed graphic from the machine Place the graphic face up on a clean flat surface Updating drink pricing Carefully remove the previous price decals from the drink selection decals Update the pric
58. itch is pressed the cup drop solenoid is operated and a cup is ejected from the cup drop unit This function ensures that the mechanism is working correctly 5 8 Switch 8 Park Head When this switch is pressed the dispense head moves to its fully extended position and stops Press the switch again to return the dispense head to its correct homed position 5 9 Switch 9 Boiler Fill Espresso Machines When this switch is pressed the machine pumps a measured amount of water through the system approximately 400ml heating it as it does so This ensures that heated water is immediately available when a drink is selected This switch should also be used to purge any water left in the system after the machine has been moved or shut down for any length of time 5 10 Switch 10 Machine Cool Down Espresso Machines This switch allows an engineer to work safely on the water system and should not be used by the operator 34 CRANE MERCHANDISING SYSTEMS Operators Manual 5 11 Switch 11 CoEx amp Tablet Clean Espresso Machines This switch when pressed initiates the CoEx brewer tablet cleaning routine Crane Merchandising Systems recommends that this brewer cleaning routine should be carried out on a weekly basis see page 29 for full details 5 12 Switch 12 Reset Waste Counter F Brew amp Espresso Machines IMPORTANT Every time that the waste container is emptied the waste counter must be reset Press butt
59. n or milk sugar to be selected For example if the customer presses the Chocolate selection button all of the other selection buttons will be extinguished the START buttons will light up and the LCD will display the screen opposite The Credit 00 1143 customer simply presses the START button and the machine will vend the drink as described above Press Start CRANE MERCHANDISING SYSTEMS Operators Manual 3 3 Selecting A Drink Cold Drink Selections Evolution machines may be fitted with either a chiller or carbonator unit allowing cold water and flavoured drinks to be vended either still or both still and sparkling The following example describes how to vend a cold flavoured drink from an Evolution machine fitted with a carbonator unit 1 Press the selection button for the cold flavoured Cold Drink 1 Still drink required on the keypad All of the other drink selection buttons will be extinguished the START button will light up and the machine exits from standby mode The LCD will display the screen as shown opposite Press Start Credit 0 00 0150 N B The default setting for cold drink selections is Still as shown 2 obtain a Sparkling drink press the current drink selection button Pressing the button again will revert back to the Still setting 3 the drink has been selected press the START button on the keypad The drink selection button will flash indicat
60. ng the keyhole slots provided DO NOT place the canister on the floor Refill canister with fresh coffee beans Refit the canister lid to the canister Refit canister to the module Ensure that the outlet slide is opened to ensure correct operation N B To maintain optimum drink quality Crane Merchandising Systems recommend that the bean container is replenished on a daily basis Remove the waste water bucket from the machine Empty and clean If fitted check the syrup levels in the syrup containers and replace if necessary Clean the base sides and back of the machine Refit the waste water bucket into the machine Ensure that the level detector and overflow pipes are located correctly in the bucket Undo the knurled nuts and remove the cup throat moulding complete with drain pipe Clean cup throat and pipe in the sanitiser solution Rinse both components with clean water and dry thoroughly Reassemble to the machine Pull out the two spring loaded pins a securing the drip tray and turn to lock as shown Pull and remove the complete drip tray assembly out of its mounting bracket Wash the tray and grille thoroughly and where necessary sanitise using the diluted bactericidal cleaner solution CRANE ERCHANDISING SYSTEMS Crane Co Compan wW er 23 13 14 15 24 Operators Manual Wipe clean the interior of the door and the area around the cup station using
61. nister outlets are dried thoroughly after cleaning 3 Twist and remove mixing bowls and steam hoods Remove the dispense pipes b from the plastic dispense block Remove the knurled nut securing the plastic dispense block Remove the dispense block and clean thoroughly in the diluted bactericidal cleaner solution Rinse the dispense block with clean water and dry thoroughly before refitting to the machine 4 Remove the extract tray from the machine Using a dry brush clean the area under the extract tray Clean the extract tray Dry and refit to the machine Wipe the canister shelf and the upper interior of the machine with a clean damp sanitised cloth CRANE MERCHANDISING SYSTEMS 21 Crane Co Compan 22 Operators Manual Twist the whipper base a anti clockwise until it releases Remove mixer units b and impeller c Pull the whipper base off of the shaft Clean all of the mixing system parts including the steam hoods mixing bowls and dispense pipes thoroughly in the diluted bactericidal cleaner solution Rinse all components with clean water and dry thoroughly before refitting to machine Refit the whipper base Push the whipper base onto the motor shaft with the arrow symbol lined up with the motor plate fixing screw d as shown Rotate the whipper base clockwise until it locates with the first locking position e Ensure O ring f is correctly located as shown Refit the
62. nter the Date pae menu The date is displayed in day month year format To set the date e g 27th January 2006 press the sequence 2 7 0 1 0 6 using the ol oo oo appropriate number keys on the drink selection Press 0 9 to Edit Value keypad N B The text Press 0 9 to Edit Value displayed in the status line at the bottom of the screen will alternate with the text Press Start To Change Mode Pressing the START key on the drink selection keypad allows the date to be displayed in month day year format Pressing the Edit key will move back to the Clock menu screen and save the date to the machines memory Confirm that the status line at the bottom of the screen displays the correct date when Date is highlighted 2 Time From the Clock menu screen press the W down key to highlight the Time menu followed by the Edit key The LCD will display the screen as shown opposite By default Hp EATER the time is displayed in 12 hour format To enter a time of 10 30 PM press the sequence 1 0 3 0 AM on the drink selection keypad Press 0 9 to Edit Value 50 CRANE MERCHANDISING SYSTEMS Operators Manual As the operator presses the final zero the AM value will appear within a dotted box and the hh de 12 24 text at the bottom of the LCD will now read SC Press Arrows To Select Press the A up or down key until PM appears in the box Pressing the J Edit key will move ba
63. omes damaged in any way it must be replaced by a special lead available from the manufacturer 2 4 Commissioning Procedure The following procedure must be carried out by a trained installation engineer before the machine can be used for the first time Ensure that the electrical and water services to the machine are connected correctly Check for leaks in the water supply 1 Open the front door of the machine Fit the door switch bracket to the door using the two screws provided Ensure that the bracket will operate the door switch when the door is closed Switch on the electricity supply 2 Ensure that the waste bucket is fitted correctly Clip the level detector and overflow pipes correctly onto the rim of the bucket 8 CRANE MERCHANDISING SYSTEMS Operators Manual Cup Turret Release the catch securing the cup drop unit and swing the unit away from the door Remove the cup stack assembly from its packaging and carefully place it onto the cup drop unit Ensure that the flat on the turret drive shaft locates with the flat in the cup turret mounting block Remove the lid and fill the tubes with the correct size cups for the type of cup catcher fitted to the machine Allow the cups to drop into the tubes directly from the packaging DO NOT touch the cups with your hands Important Do not fill the tube directly above the cup dispense position Allow the cup turret motor to rotate a full tube to the cup dispense position
64. on 12 on the service keypad Two audible bleeps confirm that the counter has been reset to zero 5 13 Switch 13 Syrup Prime Still Carbonated Machines This switch allows the operator to prime the syrup selections after replacing a syrup container For full details of this operation please see page 13 CRANE MERCHANDISING SYSTEMS 35 Operators Manual Section 6 Programming Mode 6 1 Drink Selection Keypad Programming mode utilises the drink selection keypad and all ows the operator to view and alter stored data within the machines memory Evolution machines are fitted with either a direct selection below left or build a drink below are illustrated below right keypad Both types Enter Pin LES 0 9 to Edit Val jue Edit when Finished Value Edit when Finished gogog H AAAA eee a a a a E a a a a 9 Ww w wwww During programming the keys are used as follows Keys 0 9 Used for entering text and numerical data A Normal For indexing up in a program or incremen ting data W Strong For indexing down in a program or incrementing data 4 Mild Edit key Used to select and enter the highlighted menu and to save data to machines memory x Exit key Press to return to the previous menu screen START Press to set all or clear all data or begin a test sequence 36 CRANE
65. ons and press the J Edit key The operator can now set the drink selections that Selections will be available during the free vend period DIK Upon entry to the sub menu the Freshbrew P S Coffee selection will be highlighted with an empty box Pressing the Edit key will select BR the day indicated by an X appearing in its adjacent box Using the W down key and the Edit key highlight and select additional drink selections that will be available during the free vend period Tip Items 9 amp 10 To set the required days selections quickly press the START key to check all boxes then using the down key scroll and highlight the days selections not required and press the Edit key to remove the X from the corresponding box Press the X Exit key three times to return to the Timed Events Menu Using the previous sequence the operator can quickly and easily set up additional free vend periods and inhibit vend and or discount vend periods if required 56 CRANE MERCHANDISING SYSTEMS Operators Manual 12 When setting up a discount price period it is necessary for the operator to enter 13 14 15 a value for the discount Follow the procedure as described previously to enter a discount vend period and set the state start time stop time and days of the week that the event will occur The operator can now enter a Discount menu STI order to
66. own key to highlight Start Time Senin and press the I Edit key Using the drink selection keypad set the time at which the the hh mm mode 12 24 Backup event will start If necessary use the oj g up or W down kev until AM appears in the dotted box Press Arrows To Select 6 Press the Edit key and verify that the correct start time is displayed in the status line at the bottom of the screen 7 Press the W down key to highlight Days Of Days of Week Week and press the Edit key From this menu the operator can set the days on which the Tuesday Backup event will take place To select everyday Monday Sunday press the START key on i the drink selection keypad The program 60 CRANE MERCHANDISING SYSTEMS Operators Manual automatically places an X in every box indicating that each day is selected N B To select individual days scroll through the menu using the A up or down keys until the required day is highlighted Press the J Edit key to select the day indicated by an X appearing in its adjacent box CRANE MERCHANDISING SYSTEMS 61 Technical Manual Section 8 Dispense Pipe Lengths 8 1 Instant Machine 6 Canister Pipe No Diameter Length 1 6 mm I D x 10 mm 350 mm 2 6 mm I D x 10 mm O D 300 mm 3 6 mm I D x 10 mm O D 300 mm 4 6 mm I D x 10 mm 320 mm 5 6 mm I D x 10 mm O D 350 mm H Hot Water Dispense Pipe
67. p the first timed flush press the l EBENEN key to access the 1 Timed sub menu The LCD vn will change and display the screen as shown default the current State is set to Off as indicated EEUU MW Of Week by the status line at the bottom of the screen CRANE MERCHANDISING SYSTEMS Operators Manual Press the Edit key to access the State sub menu Using the W down key set the state to On indicated by the filled radio button Press the J Edit key to return to the 1 Timed screen Verify that the status line confirms the State is set to On Press the down key to highlight Event Type By default the event is set to Timed as indicated Event Type by the text displayed in the status line at the wers bottom of the screen Therefore it is not necessary for the operator to enter this sub menu p Press the W down key to highlight Start Time and press the l Edit key From this menu the operator sets the time at which Start Time the the sanitation event will start Using the drink Dee ECH selection keypad press the sequence 0 7 0 0 to set the time If necessary use the A up or V down key until AM appears in the dotted box Press Arrows To Select Press the J Edit key to return to the 1 Timed screen Verify that the correct start time is displayed in the status line at the bottom of the screen Press the W down key to highlight Days Of Week and press the J
68. ptions and press the J Edit key to access the menu 2 Press the W down key to highlight the required option eg Time and Temp indicated by the filled radio button The LCD will display the screen as shown opposite Press FORGE the Edit key to return to the System Settings screen With Idle Screen Options highlighted ee verify that the status line confirms the option is set to Time and Temp 3 Press the X Exit key until the machine exits the engineers program into standby mode The LCD Please Make will display the standby message with the time a Selection and date as shown Time 10 45 Temp 90C 7 7 Security Codes Menu The security code for entry into the Operators Program is factory set so that the operator presses button 1 on the service keypad followed by the sequence 2 2 2 2 on the drink selection keypad On no account should this code be altered without first consulting your supervisor or manager 7 8 Timed Events Menu 1 Time of Day Events From this menu the operator can set up inhibited vend periods free vend periods and discounted vend periods The following example describes how the operator can program the machine to free vend specific drink selections between 10 30 am and 2 30 pm on week days 54 CRANE MERCHANDISING SYSTEMS From the Main Menu press the down key Operators Manual Inhibit Off Inhibit Inhibit until Timed Events is highlighted then press t
69. r board 52 CRANE MERCHANDISING SYSTEMS Operators Manual N B It is also possible for the operator to programme Backup as a timed event thus ensuring even greater security for the information stored in memory This ensures that the machine can easily be restored to its last operational state should the information be lost through corruption or power failure For full details see page 60 1 Scroll down and highlight Backup Restore from the System Settings menu Press the 1 Edit key Backup Data i to access the menu If this is the first time that a backup has been selected the LCD will display the screen as shown Press EDIT to Select 2 Press the Edit key to access the menu The Backup Data LCD will display the screen as shown To backup PPA you sure you want the memory press the J Edit key After a few JA backup all seconds the machine will beep once and the Initialising screen will be displayed before the machine returns to standby mode ready to vend 1928308912011 3 When accessing the Backup Restore sub menu Backup Restore after backups of the memory have been made Last Backup the information changes and the operator is Restore Data presented with the screen as shown The first sub menu Last Backup is highlighted with the date and time this occurred displayed at the 23 09 05 11 17 bottom of the screen 4 restore the machines memory to the last Restore Data
70. r for assistance It is recommended that this equipment is serviced by a trained Service Technician It is the policy of Crane Merchandising Systems to continue developing its range of equipment The information presented within this document was correct at time of publication is for information only and may be changed without prior notice Important Safeguards When using or cleaning the machine always have this manual available for quick and easy reference and always follow these basic safety precautions 1 Read all instructions before using the machine and ensure that anyone who will be involved with the cleaning or refilling of the machine also reads the instructions 2 Beware of Electricity Certain operations during the cleaning and maintenance procedure require the machine to be connected to the electricity supply and switched on These routines must be carried out separately to all other operations and only by trained personnel Observation of safe working practices in accordance with current regulations is necessary at all times Important Unless specified always disconnect the machine from the electricity supply before cleaning and servicing 3 mains lead should never trail from the machine and should always be kept away from hot surfaces and sharp edges 4 Do not operate the machine if any part is damaged e g mains lead until it has been checked by a qualified Service Technician 5 Allow the machine to cool b
71. s are water tight Blank LCD display Electricity supply Ensure electricity supply is turned off turned on at the mains Cups jamming Incorrect cup size Remove cups from cup stack and replace with correct size cups No change given from i Coin tubes jamming Clear coin tubes and change giver where fitted check for blockage ii Coin tubes empty or Check and refill coin below pre set level tubes where necessary Low water indicated on Water supply turned off Ensure water supply is LCD display turned on at stop tap Carbonated drinks CO2 gas bottle empty Check and if necessary not fizzy replace See page 31 70 MERCHANDISING SYSTEMS Operators Manual 9 2 Simple Problem Solving Cont d Paper fed brewer unit i Incorrect paper fitted Remove and fit correct jamming 90mm filter paper ii Filter paper loaded Reload paper and ensure incorrectly that it feeds correctly iii Paper fouling on brewer Adjust brewer guard guard DO NOT REMOVE Brewer wiper arms not Brewer chambers refitted Refit brewer chambers removing coffee tea waste incorrectly after cleaning ensuring that wiper lugs Paperless freshbrew only are located correctly See page 27 LCD shows Selection Not Waste counter has reached Empty brewer waste bin and Available and machine will maximum number of vends reset waste counter not vend coffee based drinks dispensed through freshbrew See pages 25 30 Freshbrew amp B2C machin
72. t and surcharge vend totals 40 CRANE MERCHANDISING SYSTEMS rane Co Compan Operators Manual Discount Displays the total monetary value of all discounts in Discount Displays the total number of discounted vends Test Vend Displays the total monetary value of all test vends in Test Vend Displays the total number of test vends Surcharge Displays the total monetary value of all surcharges in Surcharge Displays the total number of surcharge vends Free Vend Displays the total monetary value of all free vends in Free Vend Displays the total number of free vends N B All sales data is presented in a format required by the latest European Vending Association Data Transfer Standards EVA DTS Surcharge data fields are not supported by Evolution machines 3 Scroll through the list displayed using the up rap or V down keys on the front panel and record gem the audit data Discounts Discounts Test Vend Test Vend Overall Totals When complete press the X Exit key on the drink selection keypad to return to the Non Surcharge 0 00 Resettable Sales Data menu screen Surcharge 0 Free Vend 0 00 Free Vend 0 4 The operator can also view and record audit data by individual product Press the W down key on the drink selection keypad to highlight By Product on the Non Resettable Sales Data menu screen 5 Press the Edit key on the keypad to enter the By
73. tch on the power to the machine using the safety key Filter paper will index automatically and the brewer chamber will return to its closed position Refit the brewer guard Remove the brewer waste container and empty its contents Clean waste bucket and refit into machine Remove the safety key and close the door N B Every time that the brewer waste container is emptied the waste counter must be reset Restore power to the machine using the safety key and press button 12 on the service keypad Two audible bleeps confirm that the counter has been reset to zero Paperless Brewer Unit Cleaning Procedure Switch on the power using the door switch safety key Press and hold the Brewer Open switch 2 located in the service keypad on the rear of the door until the brewer chamber reaches its fully open position Remove the door switch safety key to switch off the power to the machine Remove the brewer guard Carefully remove the water outlet tubes c w water pipes a from the tea and coffee chambers Lift the latch bar b and remove the brewer chambers wipe arms assembly CRANE MERCHANDISING SYSTEMS Operators Manual Clean the brewer chambers wipe arms assembly in the sanitiser solution Rinse with clean water and dry thoroughly 4 Carefully slide the brewer chambers wipe arms assembly into the brewer unit IMPORTANT The wiper arm lug a must be located between the stainless steel arms b as shown Re ass
74. temperature and idle screen Press keir io sades O Board Software display options Temperature Units Idle Screen Options N B Custom Messages is not supported at this time Custom Messages rane Co Compa CRANE MERCHANDISING SYSTEMS 49 Operators Manual 1 Machine Information This sub menu allows the operator to view the identification for the machine and its location Machine Information Information 1 From the Systems Settings menu highlight Machine ID Machine Information and press the Edit wuars The LCD will display the screen as shown opposite To view the Machine ID press the 1 Edit key Press EDIT to Select _ 2 When complete press the X Exit key to return to the Machine Information menu screen If necessary press the W down then Edit keys to highlight then enter the Machine Location screen When complete press the X Exit key 2 Clock The machine displays the current time in either 12 or 24 hour format Upon entry to the System Settings menu the Clock sub menu is highlighted Press the Edit key to access the Clock sub menu screen This menu allows the operator to set the date time and daylight saving via 3 separate sub menus N B The current date time and daylight saving when highlighted held in the machines memory are displayed in the status line at the bottom of the screen 1 Date Press the J Edit key to e
75. tted to the machine e g if a mug discount is set at 2p but the lowest coin available from the coin mechanism is 5p the machine will not return the discount to the customer 1 Highlight the Mug Discount sub menu from tali mm A Individual Prices within the Price menu The LCD will display the Ergo screen with a current value in the status line e g Mug Discount 5p as shown Press the J Edit key to access View dign row the Mug Discount sub menu 2 To enter a discount value e g press the sequence 0 0 0 0 6 using the appropriate number keys on the drink selection keypad 3 The LCD will change and display the screen as Discount shown Press the Edit key to return to the Price menu screen and verify that the new price displays in the status line along the bottom of the 0 9 to Edit Value display Edit when Finished 4 View High Low Price This sub menu allows the operator to view the highest and lowest values in force programmed via the Individual Prices sub menu 46 CRANE MERCHANDISING SYSTEMS Operators Manual N B single price is currently in force this value will be displayed in both fields 7 4 Product Configuration Menu Product Configuration Entry into this menu allows the operator to disable Configuration Version Disable Selections i TM drink selections and turn SureVend on or off Upon entry into the Product Configuration menu the LCD
76. ugar Start Credit og 10 30 Credit 00 10 30 Pressing the current drink selection button again will revert to the Normal screen If milk and or sugar is required it is necessary to Freshbrew press the corresponding button on the keypad No Milk for each selection When the Milk button is Milk pressed the LCD changes and displays the default l Extra Milk screen as shown opposite Credit 00 10 31 AM If Extra Milk is required the customer presses the milk button a second time A third press will displav the No Milk selection Freshbrew Tea Freshbrew Tea No Milk No Milk Press milk key to B Milk increment strength Milk Extra Milk 6 Extra Milk Credit 00 40 31 AM l Credit 00 40 31 AM Pressing the milk button again will revert to the Milk selection Freshbrew Tea If the customer requires sugar it is necessary to press the sugar button The LCD changes and CQ Sugar displays the default screen shown opposite Extra Sugar Credit 00 10 31 AM CRANE MERCHANDISING SYSTEMS 15 A Crane Co Compan 10 16 Operators Manual If Extra Sugar is required the customer presses the sugar button a second time A third press will display the No Sugar selection Freshbrew Tea Freshbrew Tea LO Press sugar key to Sugar increment strength Sugar e ExtaSuga 5 Extra Sugar Credit
77. ve the waste chute a from the machine Wash both the waste container and chute thoroughly and if necessary sanitise using the diluted bactericidal cleaning solution Rinse in clean water Dry both components using a clean dry cloth and refit to the machine N B Every time that the brewer waste container is emptied the waste counter must be reset Restore power to the machine using the safety key and press button 12 on the service keypad Two audible bleeps confirm that the counter has been reset to zero 6 Refit the CoEx brewer unit into the machine Slide the unit into place until it clicks into position Refit the coffee dispense pipe to the brewer outlet as shown Ensure that both the fresh bean container and fresh ground coffee canister are filled with correct product Refill if necessary following the procedures outlined on pages 22 and 23 4 9 CoEx Espresso Brewer Unit Weekly Cleaning Procedure The following procedure must be carried out on a weekly basis Proceed as follows 1 Open the front door of the machine and insert the safety key to restore power to the machine Caution Ensure that a suitable container is placed under the dispense position Keep hands away from the dispense area whilst the cleaning cycle is in operation 2 Press and release button 11 on the service keypad The LCD will display the message Please Place Cleaning Tablet in Brewer Take one cleaning tablet supplied in packs
78. wed and recorded data from this menu can be cleared from the machines memory 42 From the Data Recall screen highlight Resettable Sales Data and press the Edit key The LCD Overall Totals By Product will display the screen as shown opposite and allow the operator to view data for all KSE parameters as described for Non Resettable Sales Data Additionally the menu allows the EE Data operator to delete all resettable data via the Clear Data menu Overall Totals To view the Overall Totals screen press the Sales Edit key on the drink selection keypad This Bel menu displays both the total amount and total l Discounts vend count since the last time it was cleared for Test Vend the data fields shown Test Vend 0 Surcharge 0 00 N B Please see page 40 amp 41 for detailed 0 descriptions of these data fields Free Vend 0 00 Free Vend 0 Scroll through the list displayed using the A up and W down keys on the front panel and record the audit data When complete press the X Exit key on the drink selection keypad to return to the Resettable Sales Data menu screen The operator can also view and record resettable monetary and vend data for individual product by entering the By Product menu and also view and record data relating to Cash Cashless and Token vends using their relevant sub menus CRANE MERCHANDISING S
79. when the machine is powered up Rotating the cup turret by hand will damage the mechanism Note If paper cups are being loaded each pack of cups must first be inspected for damage to the cup rims Damaged cups must not be used Insert the safety key a supplied with the machine into the door switch as shown The machine is now on The cup turret mechanism will index the first available full cup stack to the dispense position and drop the cup stack into the cup drop mechanism Fill the remaining empty cup stack with cups and replace the lid Swing the cup turret assembly back to its operating position Ensure that the unit is held securely by the catch All Models The water inlet valve will open and the heater tank will start to fill As the water Sorry Out of Service heats ensure that no water overflows from the Water Tank heater tank overflow pipe into the waste bucket B When the machine has powered up the LCD Heating will display the message as shown opposite Check the system for leaks Note The machine has a safety cut out which will only allow the heater tank to fill for a maximum of two minutes If after software power up the heater tank has not filled within this time the mains power supply should be switched off and then on again to reset the heater tank time out Espresso Models As the machine initialises a small amount of water is pumped through the system and is discharged into the waste bucket When the mach
80. which data is transferred from the machine to a DEX DDCMP data carrier Scroll down and highlight DTS Audit Data Press the l Edit key to access the menu The LCD will display the screen as shown Start Set or Clear All All data and events fields within a vending machine are assigned a unique code determined by the Standard From this sub menu the operator can choose to allow all fields to be available for download by pressing the START key or scrolling through the list and adding an X to the required fields CA304 Data Type This sub menu determines whether the the data will be displayed as currency or numerical for example assuming that the value of pound coins in the machine is 3 00 when set to currency CA304 will read 300 in the DEX DDCMP report When set to numeric it will read 3 Data Reset Mode This field can be set to either AUTO or SAVE from within the sub menu When set to AUTO all resettable data will be reset after a successful read Event Reset Mode This field can be set to either AUTO or SAVE from within the sub menu When set to AUTO all event data will be reset after a successful read Printer Baud Rate This allows the operator to set the correct baud rate for a serial printer if one is to be used It is important for this to be set correctly to ensure successful data transfer 4 Backup Restore This menu allows the operator to manually backup information stored in the machines memory to the controlle
81. with mug sensor Switch off the power Mug Sensor Error and call engineer Please Remove Cup A cup or mug has been Remove the cup or mug to left in the vend area cancel the error Sorry Out of Service Communications fault Switch off the power No lO Comm and call engineer Sorry Out of Service Brewer has not returned Switch off the power Brewer Not Homed to its home position and call engineer Sorry Out of Service Brewer mechanism faulty Switch off the power Brewer Jam and call engineer Sorry Out of Service Dispense head has not Switch off the power Head Not Homed returned to its home position and call engineer Sorry Out of Service Dispense head has not moved Switch off the power Head Not Extended to its extended position and call engineer Sorry Out of Service The monetary device is not Switch off the power No Monetary Device connected or has been and call engineer configured incorrectly Sorry Out of Service The temperature device Switch off the power Invalid Temperature is disconnected or faulty and call engineer Out Of Cups SureVend has detected an Switch off the power Please Insert Mug error with the cup drop unit and call engineer Sorry Out of Service The machine is filling Wait for the machine Low Water to fill with water Sorry Out of Service The machine has failed Check that the water supply Fill Timeout to fill with water to the machine is connected and turned on Sorry Out of Service The water is heating to the Wait for the machine to he
82. ypad allows the operator to carry out the following functions 5 1 Switch 1 Program Entry This switch allows the operator to access the Operators Program Section 7 page 40 5 2 Switch 2 Brewer Open Freshbrew Models This switch operates the brewer fitted to freshbrew machines and allows the operator to replace the filter paper used in paper type brewers or remove the brewer chambers wipe arms assembly of paperless brewers for cleaning purposes 5 3 Switch 3 Rinse Flush 1 The flush sequence operates automatically and rinses the mixing bowls Before the sequence begins the system waits until the water in the boiler is at the correct temperature determined by the thermistor 2 n order to guarantee the highest standards of cleanliness the boiler fill valve is disabled ensuring that the water used in the sequence is delivered at the optimum temperature to kill any micro organisms 3 Each hot water valve and the corresponding whipper is switched on in sequence for a pre set flush time Once the flush cycle is complete the machine returns to standby mode ready to vend 4 flush the machine a Open the front door of the machine and insert the safety key Caution Ensure that a suitable container is placed under the dispense position Keep hands away from the dispense area whilst the flushing cycle 32 CRANE MERCHANDISING SYSTEMS b C Operators Manual is in operation Press and release the Flush

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