Epson Pulsense PS-100 User's Manual
Contents
1. Once the remaining battery level is down to 1 hour the orange LED flashes every second for 30 seconds After this hour the PS 100 will stop measuring heart rate until the device has been charged How to Use e 27 Airplane Mode Wireless communication needs to be switched OFF during a flight Set the product to Airplane Mode before take off Also when transporting the product it is recommend using this mode 1 Repeatedly tap the LED plate of the product as shown below Important If you tap the PS 100 continuously as shown above while the device is connected to the charging cradle the pairing settings will be deleted The device will not go into airplane more while measuring heart rate on your wrist remove the product before tapping as above 2 When the product is successfully set to Airplane Mode the LEDs will light up as shown below C y C C _ Note To check if the product is in Airplane Mode tap the device and the below LED pattern will be displayed al During Airplane Mode the heart rate measurement and wireless communication will be disabled However calories burned steps and distance will continue to be calculated by the accelerometer sensor How to Use e 28 Turn off Airplane Mode 1 Repeatedly tap the LED plate of the product as shown below The LEDs will light up and display the below pattern to confirm it is still in Airpla2. If the device does not detect your heart rate within three minutes the product will vibrate for longer and the LEDs will flash for 10 seconds The PS 100 will stop the heart rate detection You can resume heart rate detection by moving the product How to Use e 23 When the heart rate can t be detected IAS How to solve It is likely that the device is not Wear the product closely around fitted correctly onto your wrist your wrist Tighten the wrist band if your pulse is not measured correctly It is likely that the device is not Wear the product closely around fitted correctly onto your wrist or your wrist Tighten the wrist band if the temperature on the surface of your pulse is not measured correctly your skin is too low and warm your wrist and fingertips if they seem cold Heart rate zones You can check your heart rate zone using the product LEDs Setting can be made via PULSENSE View to determine when the LEDs will illuminate See below table for the available settings A LED Of max LED settings heart rate TAP FLASH ON OFF pem E ae OFF a ender ate elimina If you tap the LED will blink 40 49 Blinking ON aa 50 59 1 T i i mm TO s0o 69 i HT 70 79 1 i D sos 1 1 T SE Above 90 Blinking Faster i How to Use e 24 Note Your initial heart rate zones are calc
3. Please note that if you are connecting the charging cradle via a USB hub it may not charge In this case please connect directly to the USB port of the PC Set up and Basic Operation e 14 3 Using an AC adapter Connect the charging cradle with the AC adapter and then insert the AC adapter into the power socket We recommend using the specified AC adapter SFACO3 for UK and Ireland SFACO2 for Europe excluding UK and Ireland Note An orange LED will be shown while charging and the LED will change to blue when the PS 100 is fully charged Charging takes approximately 1 5 to 2 5 hours to complete however the duration may vary Important The remaining battery charge cannot be checked with the product Check the remaining battery charge under device settings in the PULSENSE VIEW app Please note that even if not used the PS 100 should be charged at least once within a 6 month period Failing to do so might effect the performance of the rechargeable battery Battery is not replaceable Set up and Basic Operation e 15 4 Detach the charging cradle from the product Press the clip and push from behind with your finger to release the product The product will be ready for configuration when fully charged and detached from the charging cradle Start up operation All LEDs light up in sequence and the PS 100 will vibrate GN TT T CHE TT CI EE gt Important Pair with your smart device after purch
4. any errors in descriptions in the content of this manual Despite the preceding clause we cannot accept any responsibility of mishandling due to errors in this manual We cannot accept any responsibility for malfunctions and so on that occur due to ignoring the content of this manual the device being handled inappropriately repairs or modifications performed by a third party that is not our company of appointed by our company Introduction e 2 System Requirement A smart device such as a smart phone or tablet with Bluetooth Smart capability is needed to upload product recorded data Please check the below link for the latest compatibility Www epson eu pulsense Note O PS 100 has Bluetooth Smart to transfer data to PULSENSE View Uploaded data can be seen via PULSENSE View for Web URL go wellness epson com Use the PULSENSE View for iOS Android on your smart device To upload your data from PS 100 Your data will be transferred via Bluetooth Smart Log into PULSENSE View for OS Android on your smart device See the data Log into the PULSENSE View web application Note To charge the PS 100 a USB port is required You can use the USB port of a PC or an AC adapter We recommend using the specified AC adapter SFACO3 for UK and Ireland SFACO2 for Europe excluding UK and Ireland Introduction e 3 Contents Introduction 2 Description in the User s Manual raras nea
5. device 4 Has Bluetooth communication been enabled on your smart device 5 To check smart device compatibility follow this link www epson eu pulsense 6 Ensure your smart device is connected to the Internet 7 Remove any other PULSENSE product that could interfere with the Bluetooth communication Set up and Basic Operation e 21 How to Use This product measures heart rate and activity 24 hours a day tracking your steps distance calories sleep quality and heart rate across five zones helping you to make better lifestyle choices LY Heart rate measurement on page 23 Pes Low battery notification on page 27 LY Airplane Mode on page 28 How to Use e 22 Heart rate measurement Heart rate detection 1 Heart rate detection starts when the product is moved and the LEDs flash in sequence as shown below ED Medo Nado AA Note Heart rate detection will stop if the product is not worn and has not been moved for three minutes Heart rate detection will start again when the product has been moved 2 After attaching the device to your wrist the blue LEDs will all light up two times when it has detected your heart rate The product will then be in the pulse measurement mode Note Try to keep your body and arm still to facilitate heart rate detection If the device does not detect your heart rate within one minute the product will vibrate
6. operated in the UK and Ireland Germany and France SEIKO EPSON CORPORATION 3 3 5 Owa Suwa shi Nagano Ken 392 8502 Japan EX Using this Device Safely 8 A warning In areas in which usage is restricted such as on airplanes and in hospitals follow the rules and regulations provided such as in flight announcements Do not use the device if you have a surgically implanted medical device such as cardiac pacemaker Do not bring the device into an operating room intensive care unit and so on and do not use the device near medical equipment Radio waves from the device may interfere with electronic medical equipment causing the equipment to malfunction and cause an accident This device is equipped with Bluetooth Smart technology When operating supported HR monitors or smart phones this function wirelessly sends and receives heart rate measurement data to the device This device has been certified as a wireless device based on the Radio Law Therefore the following acts may be punishable by law Disassembling or remodeling the device Removing the verification or certification number for the device Using this Device Safely 9 Set up and Basic Operation You need to make the following preparations before use Ly Things You Can Do with the Product on page 11 ZT Whats in the box on page 12 LY Getting Started on page 13 Initial Configuration on page 19 Set up and Basic O
7. sweat dead skin or dirt to build up under the band Do not wear the product too tight If you feel any discomfort loosen the wristband or stop usage Avoid water sweat or dirt build up between your skin and the product Clean as directed in Looking after your device on page 33 During sleep your wrist may swell loosen the band by one setting if it becomes tight Do not pour water directly from the tap onto this product The power of the tap water stream may be strong enough to compromise the product s waterproof feature Do not wear this product in a bath or sauna The steam and soap may compromise the waterproof feature or cause corrosion Using this Device Safely e 7 Note Please note that even if not used the PS 100 should be charged at least once within a 6 month period Failing to do so might affect the performance of the rechargeable battery Notes on using the cradle Do not use the cradle or AC adapter if they are in any way damaged faulty or contaminated by foreign material such as dust water or dirt Do not use any adapter other than the specified adapter for charging Regulatory and Safety Notices Ce Data communication between the smartphone and product is made by Bluetooth Low Energy which operates in the 2 4GHz band Hereby SEIKO EPSON declares that this PS 100 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC This equipment may be
8. 37 Appendix e 36 Product Specification Device Specifications Specification PS 100 45mm x 22mm x 12 5mm excluding sensor unit Size LxWxH 1 77in x 0 87in x 0 49in excluding sensor unit S M 30g Weight M L 31g S M 135mm 160mm 5 31in 6 30in Wrist Size M L 150mm 210mm 5 91in 8 27in Connectivity Cradle Specification Specification Operating Temperature Recharge update PS 100 data through PC Options specifications You can purchase the following optional extras Appendix e 37 AC adapter Specifications SFACO2 for Europe excluding UK and Ireland Model SFACOS for UK and Ireland AC 100 240V 50 60Hz Output DC 5V 1 0A Appendix e 38 Troubleshooting This section explains how to solve problems that occur during use LT Caution on page 40 LT Problem Solving on page 41 LFT System Reset on page 42 LT Contacting us on page 43 Troubleshooting e 39 Caution Clean the PS 100 regularly Wipe the product with a slightly moist soft cloth and then dry or use a soft brush Do not use the cradle or AC adapter if they are in any way damaged faulty or contaminated by foreign material such as dust water or dirt Do not use any adapter other than the specified adapter for charging If charging becomes unstable clean the contact points on the device and cradle with a damp cotton swab If device operations becomes unstable or if data transfer is not possible p
9. E KAA rra 33 AbOUL theAwrIStband oeiee sa A E EEEE A E RR ENE 33 Replacing the Battery eleak e renacer 34 Updating the Firmware aceae aa a A nen nnnn cnn nana 35 Contents e 4 Appendix 36 Product Specifications 37 Device Specifications ecccccsceseceeeeeeeeeeeeeeaaeseeneeceeeeecaaeseeaaeseeneeseaeeeeaaeseeaeeseeeeess 37 Gradle Specification ed 37 Options SPECIFICATIONS ooomoocicinnnnnninnnnnnncconnccnnccan nc 37 Troubleshooting 39 SAI o a Cras PRA SRS OTA 40 Problem Solid cd oa Gale ee etree o ln 41 oystem ReSel O E dona E 42 CS OMMACTING Uli 43 Contents e 5 Using this Device Safely Make sure you read the manuals Quick Start Guide and User s Manual first to use this product safely The product may malfunction or an accident may occur if itis handled incorrectly Keep the manuals handy to help you resolve any problems When taking this product out of the country of purchase check the laws and regulations in the destination country before you travel This product is not a medical device Use this product as an indicator during physical exercise Symbols in this manual The following symbols are used in this manual to indicate possible dangerous operations or handling Make sure you understand these warnings before using the product Nwamino This symbol indicates information that if ignored could ibly result in serious personal injury Deaton This symbol indicates information that if ignore
10. EPSO EXCEED YOUR VISION PS 100 Series User s Manual Introduction Thank you very much for purchasing a PS 100 To use the device correctly make sure you read the User s Manual along with the supplied Quick Start Guide Keep the supplied Quick Start Guide handy to help you resolve any problems Description in the User s Manual Indicates things you must or must not do Ignoring these instructions or dai mishandling this device could cause malfunction or operational problems to the device Note Indicates additional explanations and related information Indicate related pages Click the link in blue text to display the related page Le Trademarks EPSON and EXCEED YOUR VISION are registered trademarks of the Seiko Epson Corporation Microsoft and Windows are registered trademarks of the Microsoft Corporation in the United States of America and other countries The Bluetooth word mark and logos are the registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Seiko Epson Corporation is under license Other product names are the trademarks or registered trademarks of their respective companies Caution Unapproved copying of part or all of this manual is strictly forbidden The content of this manual is subject to change without prior notice Although every effort has been made to ensure the accuracy of this manual contact us if you have any questions or notice
11. aanarareana mann 2 Trademarks dara 2 CAMION a A A AR 2 SAI O NO Cad ara 3 Contents 4 Using this Device Safely 6 Symbols in this manual nora na nn cc nancn caracas 6 Notes on Using the Product and Components nn nano cccnncnnns 7 Notes on using the Cradle ear aerea rra nn 8 Regulatory and Safety Notices arrancar rara aaaaaneaanas 8 Set up and Basic Operation 10 Things You Can Do With The Product reatar 11 ME ARAA REI ERATE ERE AnNa ERE AEE ATARIRA ATEO ASRI AARAA 11 The heart rate Zone iria na aces araras kaef aad da dai 11 IIS A AO 12 OPUOMS citan O RA dt dd 12 Getting MI is 13 Torecord Ud rl 13 How to cancel the battery protection mode nono 13 StartupioperaliON tao 16 Wearing the PS 100 conc nano cnn mcr 17 Initial Configuration coronan nr 19 Smart device US Ol ei cccieccecseachececiabeacensaccacecattsedesaseecseiadeacaedaseccseianeecdesatneaecdatectendae 19 How to Use 22 Heart rate measurement crias rre 23 How to stop and resume heart rate measurement ne 26 Low battery notification erra E aAA 27 AA Tonia E T E E A A A AT 28 Turn off Airplane Mode currenie a E E IET 29 Additional Functions 30 NT 31 MEE RE Udo Do ONDAS Sec UNI D C anais cone no achando 31 Maintenance 32 Looking after your device eaa eaa ean TA y EAA KETA NEENA EAE
12. ase The time will be set on the PS 100 from your smart device The memory of your device will not be enabled until pairing is completed If you remove the PS 100 from your wrist and no movement is detected it will go into sleep mode It will re wake if the product is moved Set up and Basic Operation e 16 Wearing the PS 100 Note When wearing the product make sure it does not touch the bone on your wrist Wear the product closely around your wrist Tighten the wrist band if your pulse is not measured correctly while exercising Note Do not wear the product too tight If you feel any discomfort loosen the wristband During sleep your wrist may swell loosen the band by one setting if it becomes tight 1 Measure the circumference of your wrist for example using a string Measure the circumference closely at the position indicated in the illustration without touching the ulna bone Bone 2 Check the hole numbers from the length around the arm using table below The hole number is stamped in back of band PS 100 S M size has S1 to S9 PS 100 M L size has L1 to L11 120 l 30 140 150 160 170 180 190 200 210 l po eA NA LAO S4 S6 S8 cm da eei one S5 S7 9 L2 L4 L6 L8 L10 eme CS L3 L5 L7 L9 L11 Set up and Basic Operation e 17 3 Unfasten the buckle of the wristband as shown below 4 Insert the band fastener into the hole number you checked in step 3 The following figures are of a faste
13. d could possibly result in personal injury or damage the product This symbol indicates an action that should be done This symbol indicates an action that must not be done Using this Device Safely 6 Notes on Using the Product and Components AN Erro Exercise according to your physical capabilities Stop exercising and consult your doctor if you feel unwell during exercise This product is a highly accurate sensor and able to measure your pulse rate However this is not a medical device If you have any concerns consult your doctor before using this product Do not keep your eyes on the device while exercising otherwise you could fall or cause a traffic accident Pay attention to your surroundings while using the device Do not use or store this product in the following environments It may cause an electric shock or fire or the product may malfunction or be damaged Locations with very high or low temperatures or humidity Near volatile substances Sooty or dusty places Near a fire Near a strong magnetic field for example near a loudspeaker Do not disassemble this product and do not attempt to repair this product by yourself It may cause an electric shock or accident Do not leave this product within reach of young children AN To avoid the possibility of skin irritation or discomfort from wearing the PS 100 you must keep the skin under the band clean and dry at all times Do not allow water
14. erform a system reset by connecting the product to the cradle Exercise according to your physical capabilities Stop exercising and consult your doctor if you feel unwell during exercise During sleep and in other circumstances your wrist may swell loosen the band by one setting if it becomes tight We recommend to connect the PS 100 to your smart device once a day Troubleshooting e 40 Problem Solving Check each item Problem A LED is not ON or Flashing After buying the product the PS 100 is in battery protection mode Set product to the cradle and connect to a USB port to charge the device and terminate the battery protection mode Basic Action La Getting Started on page 13 The product is not responding according to the performed operation Check the battery level and charge the device if necessary The device does not charge Charge in an environment where the when set to the cradle Charging surrounding temperature is 5 to 35 C stops frequently Some PCs may not support the product If you are connecting the charging cradle viaa USB hub it may not charge In this case please connect directly to the USB port of the PC Clean the contact points of the product and Charging charging cradle i ooking after your device on page 32 The product or cradle might be faulty The product and charging cradle Immediately stop using the product and cradle heat up while charging E and contact our serv
15. g Device pairing a PS 500 R your iPhone PS 100 Cancel Pair PS 1 Device is paired Bluetooth Pairing Request PS 100 would like to pair with Once pairing is completed the LEDs will light up twice in sequence and the above screen is displayed on the smart device e Tt T TO CH I CLE gt Set up and Basic Operation e 20 Pairing issues lt When using the product for the first time gt Check What 1 Attach the PS 100 to the cradle to cancel the battery protection mode 2 Enable Bluetooth communication on your smart device 3 To check smart device compatibility follow this link www epson eu pulsense 4 Ensure your smart device is connected to the Internet 5 Remove any other PULSENSE product that could interfere with the Bluetooth communication lt When pairing is lost or the PS 100 has been paired with another smart device gt Check What 1 Has the PS 100 already been un paired If not attach the PS 100 to the charging cradle and attached the cradle to a power supply Tap the screen continuously until the blue lights flash This will delete the current Bluetooth settings on the device 2 Has the PS 100 already been deleted from PULSENSE View Delete the PS 100 from the pairing menu in PULSENE View 3 Has the PS 100 already been deleted in the Bluetooth settings of your smart device Delete the PS 100 from the Bluetooth menu in smart
16. ibration if vibrate is enabled in the settings i C C E C _ C C J You need to set the alarm time and window time in the Device settings in PULSENSE View See the PULSENSE View help section for details Additional Functions e 31 Maintenance Ly Looking after your device on page 33 LD Replacing the Battery on page 34 CT Updating the Firmware on page 35 Maintenance e 32 Looking after your device Clean the PS 100 regularly Wipe the product with a slightly moist soft cloth and then dry or use a soft brush Important Avoid water sweat or dirt build up between your skin and the product as it could lead to skin irritations About the wristband The wristband is made of silicon which could lose its elasticity and colour over time Maintenance e 33 Replacing the Battery You cannot replace the built in rechargeable battery Maintenance e 34 Updating the Firmware You may be able to solve problems that occur by updating the firmware We recommend using the latest version Important When updating the firmware the history may be deleted and settings may be initialised For more details on updating by smart device see the following website www epson eu pulsense Before updating the firmware we recommend uploading your measurement data to PULSENSE View Maintenance e 35 Ly Product Specification on page
17. ice center displayed temperature of 5 to 35 C Can use the product while The product is water resistant to 3bar The swimming or diving product is not designed for swimming or diving oe Temporary clouding will not affect the product Water Resistance The inside of the glass where the sensor is located is cloudy Use it as is If the clouding does not clear up after some time water may have entered the product Where can buy The AC adapter is sold as an option Please contact your local reseller Accessories Options In addition contact our service center if you require additional cradles Data transfer is not possible Refer to the Pairing issues section on page 221 even though the product is in this manual to resolve pairing issues Data Transfer connected to a smart device Troubleshooting e 41 System Reset If device operations become unstable perform a system reset by connecting the product to the cradle Charging resets the system and returns the product to normal operation If this suggestion does not solve your problem check LS Problem Solving on page 41 Troubleshooting e 42 Contacting us Go to www epson eu pulsense for service contact details EPSON EUROPE B V Address Atlas Arena Azi building Hoogoorddreef 5 1101 BA Amsterdam Zuidoost The Netherlands Troubleshooting e 43 412834401 Troubleshooting e 44
18. ne Mode 2 Keep tapping until the LEDs go out The product will resume heart rate measurement and wireless communication How to Use e 29 Additional Functions Ly Notification Settings on page 31 ry Wake up Alarm on page 31 Additional Functions e 30 Notification Settings Depending on your settings the product can alert you by vibration and or LEDs when you receive an E mail call or calendar notifications on your smart device To alert you the LEDs will light up six times as shown in the below pattern and will vibrate once if vibrate is enabled in the settings GUA C C Em 2 C _ C C You need to enable the notification settings in the Device settings in PULSENSE View See PULSENSE View help section for details Note The PS 100 must be connected via Bluetooth to your smart device Some additional settings might be required in the Notifications Settings of your smart device See your smart device manual for details Some Android devices may not support this function Wake up Alarm You can use the wake up alarm to wake you up at the optimal time The PS 100 will examine your sleep state for a given window before your alarm time Within that window PULSENSE will trigger the alarm vibration in a phase of shallow sleep so it is easy to wake up To alert you the LEDs will light up six times as shown in the below pattern and will v
19. ner inserted at wristband adjustment hole L7 5 Put your hand through the wristband and fasten the buckle When wearing the product make sure it does not touch the bone Adjust the wristband to a smaller hole number if the wristband is too loose Sensor Set up and Basic Operation e 18 Initial Configuration Important You need to perform initial configuration before using the PS 100 for the first time Create a PULSENSE View account and connect to a smart device Smart device user 1 Search your smart device s app store for the dedicated application Epson PULSENSE View free and then install it Check that Internet communication and Bluetooth are enabled in your smart device Check the operating instructions for your smart device for the configuration method 2 Start Epson PULSENSE View Make sure that the product is within one meter from the smart device with the product Note Set Bluetooth on your smart device to ON Ensure your smart device is connected to the Internet PULSENSE View Icon a EPSON Set up and Basic Operation e 19 3 You need to set up a PULSENSE View account and follow the on screen instructions PULSENSE View Epson Sensing ID Email Password gt Forgot your password Create an account Once you have created your account and completed your profile follow the on screen instructions to pair your PS 100 with your smart device Device pairin
20. peration e 10 Things You Can Measuring items Do With The Product Items Contents Heart rate The PS 100 reads and records your heart rate from the changes in light reflected through the blood vessels in your wrist Calories PULSENSE calculates the actual burned calories based upon the body motion and the heart rate information which is related very closely to the calories burned enabling more detailed calorie calculation When heart rate measurement is disabled the PS 100 will calculate calories based on body motion only Steps Records the number of steps and calculates the distance using the accelerometer to measure your body movement This function enables you to consciously track your general activity so you can make small changes to become more active Distance The distance is calculated approximately from the step count and your height Note Irregular arm movements may effect the reading on the steps and distance counters The heart rate zone PULSENSE monitors your heart rate across 5 zones as detailed below This is displayed on LEDs on the device you can also set a vibration alert See How to Use section for details The heart rate zone Name 0 40 Below 40 70 Fat Burning 70 80 Aerobic 80 90 Anaerobic 90 100 Maximum Note Your initial target zone is calculated by your profile data When using the PS 100 ove
21. rnight the heart rate zones will be adjusted according to your basal heart rate minimum heart rate Set up and Basic Operation e 11 What s in the box Contact your reseller if there are any missing or damaged components Charging Cradle Information sheet Options You can purchase the following optional extras Contact your local reseller for more information AC Adapter AC Adapter SFACO3 for UK and Ireland SFACO2 for Europe excluding UK and Ireland Set up and Basic Operation e 12 Getting Started To record your data Important To record your data it is necessary to register your device with the PULSENSE View PC or smart device application How to cancel the battery protection mode Important You need to charge the product when using it for the first time The product automatically turns on when being charged Make sure that charging is complete 1 Attach the product to the charging cradle Clip the product into the cradle ensuring that the metal terminals are connected as illustrated Set up and Basic Operation e 13 Important Before you place the product to the charging cradle please check the below illustration 2 Insert charging cradle s USB cable into the USB port on your PC Note You can use a PC to charge your PS 100 but not to upload any data PS 100 requires Bluetooth Smart to upload data Some PC USB ports may not support the charging function
22. ulated by your profile data When using the PS 100 overnight the heart rate zones will be adjusted according to your basal heart rate minimum heart rate You can check your real time heart rate updated every four seconds in the PULSENSE View app Swipe the tab located in the middle at the top of the screen to the bottom in order to display the real time meter How your heart rate measurement is being used The PS 100 continuously monitors your heart rate and uses this recording in addition to your body movement to calculate the individual activities in PULSENSE View We therefore recommend having the heart rate detection enabled all the time not only during exercise For more information go to the Help section within the PULSENSE View app How to Use e 25 How to stop and resume heart rate measurement Heart rate detection will stop if the product is not worn and has not been moved for three minutes Heart rate detection will start again when the product has been moved The below LED pattern will be shown when the PS 100 has been removed from your wrist Note Place the product onto a flat surface when you stop measurement It may take one to six minutes until the measurement will stop Resume heart rate measurement place the PS 100 onto your wrist and tighten the bands How to Use e 26 Low battery notification If the remaining battery level is low the orange LED will flash every 4 seconds C Es
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