Epson GT-5500 User's Manual
Contents
1. Scanner Parts dencia O carriage in the home postion document table OPERATE button RESET button transportation screw SCSI ID rotary switch SCS interface connectors AC inlet storage hole te minator switch EPSON GT 5500 Color Image Scanner All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of SEIKO EPSON CORPORATION No patent liability is assumed with respect to the use of the information contained herein Neither is any liability assumed for damages resulting from the use of the information contained herein Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product SEIKO EPSON CORPORATION and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION EPSON is a registered trademark of SEIKO EPSON CORPORATION IBM and PS 2 are registered trademarks of Inter2. When you push the RESET button Software initialization When software sends the ESC initialize the scanner command When the scanner receivesa SCSI Bus Device Message A 6 Technical Specifications Appendix B Contacting Customer Support For United Kingdom and the Republic of Ireland Users B 2 For Australian Users o SN Y ey a ee Rs B 4 For Singapore Users ee B 5 For Hong Kong Users ooo o a B 5 For Philippines Users eie ore a B 6 Contacting Customer Support B 1 If your scanner is not operating properly and you cannot solve your problem with the troubleshooting information in this guide and online help contact customer support services for assistance We will be able to help you much more quickly if you are able to give the exact information indicated below Serial number of your scanner The serial number label is on the back of the scanner Brand and model of your computer Scanner software version Click the About button on the Help menu in your application for the version number Version of Windows 95 3 1 NT 4 0 and so on Version of software applications you normally use with your scanner For United Kingdom and the Republic of Ireland Users If you purchased your scanner in the UK or the Republic of Ireland Epson UK Limited provides a range of customer services and technical support Note For customers in the Republic of Irela
3. 1 12 Setting Up the Scanner 1 1 Choosing a Place for the Scanner Follow the guidelines listed below when selecting a location for your scanner A Place the scanner on a flat stable surface The scanner will not operate properly if it is tilted or at an angle Q Place the scanner close enough to the computer for the interface cable to reach it easily Q Allow some space behind the scanner for the cables and make sure to place the scanner where you can easily unplug the power cord Also allow sufficient space above the scanner so that you can fully raise the document cover 150 mm or more 443 mm f 87 mm 150 mm or more Q Keep the scanner away from high temperature and humidity Also avoid using or storing the scanner in places subject to rapid changes of temperature and humidity 297 mm 443 mm Q Keep the scanner away from direct sunlight and strong light sources Q Avoid places subject to shocks and vibrations 1 2 Setting Up the Scanner Removing the Transportation Screw Before connecting the scanner to a power source you must remove the transportation screw 1 Place the scanner on a flat stable surface with its rear panel facing you 2 Remove the screw located in the middle of the rear panel by turning it counter clockwise as shown below If necessary turn the screw with a coin or screwdriver to loosen it 3 P
4. Auto Area Segmentation Enable disable selectable 3 halftoning modes A B and C and 4 dither patterns A B C and D for bi level and quad level data 2 downloadable dither patterns 2 types for CRT display 3 types for printer 1 type for user defined A 2 Technical Specifications Color correction Interface Light source Reliability Dimensions Weight Electrical 1 type for CRT display 3 types for printer output available in color byte sequence mode and color line sequence mode 1 type for user defined SCSI Xe gas cold cathode fluorescent lamp 100 000 cycles of carriage movements main unit MCBF Width 297 mm 11 9 inches Depth 443 mm 17 7 inches Height 87 mm 3 5 inches Approx 5 kg 11 1 Ib This product is also designed for IT power systems with Phase to Phase voltage 220 240V 100 120 V model 220 240 V model Input voltage range AC 90 to 132V AC 198 to 264 V Rated frequency 50 to 60 Hz Input frequency 49 5 to 60 5 Hz Rated current 05A 0 3A Powerconsumption Approx 20W Note Check the label on the back of the scanner for the voltage of your scanner Technical Specifications A 3 Environmental Temperature Operation Storage Humidity Operation Storage Operating conditions Note 5 C to 35 C 41 F to 95 F 25 C to 60 C 13 F to 140 F 10 to 8096 without condensation 1096 to 8596 without conde
5. processed as on or off If the value of the data is larger than the reference point the data is considered on and if the value is less than the reference point the data is considered off In the case of color image data on means that a certain color will appear in a pixel or dot and off means that color will not appear there fone correction A method of adjusting the tone curve so that the reproduction results on different types of output devices have gradations similar to the original image fone curve The graph that shows the contrast ratio between the input original image and output image data in image processing 4 Glossary Index A AAS 1 Accelerator board 2 8 Auto Area Segmentation AAS 1 B Best amp de screening 1 Board accelerator 2 8 SCSI 1 6 Button 2 2 OPERATE 1 45 2 2 3 RESET 2 2 C Cable power 1 4 SCSI 2 1 7 1 10 Carriage 1 5 Cleaning 3 2 Chain daisy 1 6 1 9 Choosing a place 1 2 Compression 2 8 Connecting cable 1 10 power cable 1 4 SCSI device 1 10 to computer 1 6 D Daisy chain 1 6 1 9 Document cover 2 3 2 6 7 table 2 5 placing 2 4 2 6 E Electrical specifications A 3 Environmental specifications A 4 ERROR light 2 2 3 4 F Factory set SCSI ID 1 7 File compression 2 8 Fluorescent lamp 1 5 3 3 H Hard disk 2 7 Index IN 1 l Important safety instructions 2 Indicator lights 2 2
6. the reproduction results are as close as possible to the original colors color separation A process to convert full color images into a limited number of primary colors The additive primary colors red green and blue are used by the scanner and the subtractive primary colors cyan magenta and yellow plus black are used for printing press separation daisy chain A SCSI bus arrangement that allows several devices to be connected simultaneously ina line to a single computer See SCSI default A set of values used when no other selections have been made These are sometimes called factory defaults if the original values have not been changed since the scanner has left the factory dithering A process in which software or an output device simulates continuous tones with groups of dots Glossary 1 document The physical item such as a sheet of paper or a book that you place on the document table for the scanner to read dpi Short for dots per inch A unit of measurement for resolution The higher the value the higher the resolution dropout color A color the scanner does not recognize and ignores You can select and deselect dropout colors in the scanner software ESC I Abbreviation for EPSON Standard Code for Image scanners A system of commands that allows you to control image scanners from your software ESC P Abbreviation for EPSON Standard Code for Printers A system of commands that allows you to control prin
7. with a high level of Customer Service As well as this User s Guide we provide the following sources for obtaining information EPSON FAXBACK EPSON FAXBACK will fax you the latest specifications and pricing for most EPSON products offered in Australia There is also technical information including details of the latest software and drivers available Phone 02 9903 9075 and the system will guide you through a number of choices before faxing the information to your fax machine EPSON Bulletin Board System This is where you can download the latest software and drivers Visit the BBS to check out the latest versions If you have a modem phone 02 9417 5090 Internet URL http www epson com au Access the EPSON Australia World Wide Web pages Worth taking your modem here for the occasional surf You can get the same information as offered on the EPSON FAXBACK and the EPSON Bulletin Board plus more Your Dealer Don t forget that your dealer can often help identify and resolve problems The dealer should always be the first call for advice on problems They can often solve problems quickly and easily as well as give you advice on the next step to take B 4 Contacting Customer Support EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice Operators on the Helpdesk can aid you in diagnosing hardware and software problems They can also advise you on the latest EPSON produc
8. with the computer and is correctly set up See your printer manual Check that your software is properly installed and set up for your printer See your software manual 3 10 Maintenance and Troubleshooting Appendix A Technical Specifications SCANNING 9 Dobie EAAdaaanugsI3JuSd 9 E A 2 Electrical uu ie ee ee A BARR dub b xs A 3 Environmental us a A A EE ca ds A 4 Safety Approvals RA a A 4 SCSLInterface 25444444 ci SA A a A 5 Initialization Methods lesen A 6 Technical Specifications A 1 Scanning Scanner type Photoelectric device Effective pixels Document size Scanning resolution Output resolution Color separation Reading sequence Monochrome Color page sequence Color byte sequence Color line sequence Zoom Image data Brightness Line Art settings Halftoning process Gamma correction Flatbed color Color CCD line sensor 3400 x 4680 pixels at 400 dpi 100 216 mm x 297 mm 8 5 inches x 11 7 inches A4 or US letter size The reading area can be specified from your software 400 dpi main sub 50 dpi to 1600 dpi in 1 dpi steps RGB color filters on CCD One pass scanning Three pass scanning R G B One pass scanning R G B One pass scanning R G B 50 to 200 in 1 increments 10 bits per pixel per color saved as 8 bits per pixel per color maximum 7 levels Fixed threshold Text Enhancement Technology enable disable selectable AAS
9. 3 4 Initialization 1 5 method A 6 Installation scanner software 1 12 screws 3 3 software 1 12 Interface cable 1 2 3 1 5 7 connecting 1 10 SCSI cable 2 1 7 specifications SCSI A 5 L Lamps fluorescent 1 5 3 3 Lights 2 2 3 4 ERROR 2 2 3 4 OPERATE 1 5 2 2 3 READY 1 5 2 24 M Macintosh SCSI port 2 1 6 7 1 11 see also SCSI Maintenance 3 2 3 Moir 1 see also Color Guide Monitor 2 8 O OCR 1 OPERATE button 1 4 5 2 2 3 light 1 5 2 2 3 Optical Character Recognition OCR 1 Options 1 2 P Peripheral cable SCSI 1 2 Placing document 2 3 scanner 1 2 Plugging in 1 4 Port SCSI 1 6 1 11 Power cable 1 4 Power on sequence SCSI 1 11 Power off sequence 1 12 Problems and solutions 3 4 R RAM 2 7 READY light 1 5 2 2 4 Removing document cover 2 6 transportation screw 1 3 Replacing fluorescent lamps 3 3 RESET button 2 2 Rotary switch SCSI ID 1 7 8 IN 2 Index Safety approvals A 4 Safety information for UK 4 Safety instructions 2 3 Scanner specifications A 2 6 Scanning normal documents 2 4 6 thick or large document 2 6 specifications A 2 3 Screw removing 1 3 shipping 3 3 SCSI board 1 6 cable 2 1 7 connections 1 6 1 10 device 1 10 terminator 1 7 9 SCSIID number 1 7 8 rotary switch 1 7 8 port 1 6 1 11 power on sequence 1 11 power off sequence 1 12 SCSI interface 1 6 8 14 specifications A 4 Space for t
10. Ba EORR e Sa Z i 1 5 Connecting the Scanner to Your Computer 1 6 Understanding SCSI connections 1 6 Setting the SCSI ID number 44 441 704 S ai gigi ets 1 7 Setting the terminator switch 1 8 Connecting the scanner 6 0 G44 ek AEE wile s 1 10 Power on sequence ooo oo e 1 11 Power off sequence tarea e Ree i 1 12 iii Chapter 2 Using Your Scanner Lights and Buttons su 3 1 2 3 RENI PROPIO BUR E Oe de es Placing a Document on the Scanner Removing the Cover for Thick or Large Documents Sizing Up Your System sai e d Rede e ok e on RAM and hard disk SIZE 4 supr sae a Accelerator boards ooo Ge ine oed dede hodic Beta ten Videocards ac opa t ERR I e tno d e et Monitors Z T RT a a ee REE usc File compression software llle Chapter3 Maintenance and Troubleshooting Maintenance o scssi cea eere ces Bonn e RRR a a e a E Cleaning the scanner osea Replacing the fluorescent lamps Transporting the Scanner 2 2 ee ee Problems and Solutions eee 44 wow o oe ge Error indicators lt s K Rar dt Sei RAN e a REC s Operating problems 2 5 5 44 oum om m oe Quality problems ooo Appendix A Technical Specifications Scanning Eure ees Ewa RT ak A AMAA T o E efe do Electrical amp A aye e Joi uam sey AE e cols Environmental ia tai a iw v ele tes Safety Approvals xu cse e KRN Bee begs eam SCSI Interface oues ork ee te RUD BME mU me v
11. PTE LTD No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON TAIWAN TECHNOLOGY amp TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON IBERICA S A Av de Roma 18 26 08290 Cerdanyola del Valles Barcelona Spain Phone 582 15 00 Fax 582 15 55 EPSON PORTUGAL S A R do Progresso 471 1 Perafita 4460 Matosinhos Portugal Phone 02 996 14 02 Fax 02 996 14 11 1996 October EPSON GT 5500 User s Guide
12. RR eo N a a NNN EE a o 2 8 File compression software less 2 8 Using Your Scanner 2 1 This chapter shows you how the scanner operates The basic procedure for scanning is as follows 1 Turn on the scanner Keep in mind the Power on sequence on page 1 11 2 Place the document or material you want to scan on the document table This is described in detail on page 2 4 3 Run the scanner software and enjoy scanning See your scanner software manual for details on scanning Lights and Buttons The scanner has three indicator lights and two buttons buttons 2 2 Using Your Scanner Lights Indic ator Printer Status ERROR B An emoroccured red This light along with the READY light indicates the type of emorasshown on page 3 4 READY Ready to scan images green x E Along with the ERROR light indicates the type of eror See page 3 4 for troubleshooting information OPERATE m The scanner istumed on green E on flashing Button Function OPERATE Tums the scanneron and off RESET Resets the scannerafteran enor Do not press this button while scanning oryou may cause an enor Using Your Scanner 2 3 Placing a Document on the Scanner Before scanning a document Remember to respect the rights of copyright owners Do not scan published text or images without first checking
13. again Caution Whenever you turn off the scanner wait at least 10 seconds before turning it back on Rapidly turning it on and off can damage the scanner Setting Up the Scanner 1 5 Connecting the Scanner to Your Computer For PC users If your PC does not have a SCSI board installed you need to install one according to the directions that come with the SCSI board If your PC already has a SCSI board connect the scanner as described in the next section Note If you use Windows 95 or NT install the SCSI driver included in Windows 95 or NT see your system documentation for instructions or the driver described in the SCSI board installation documentation If you use Windows 3 1 install the driver packed with the SCSI board as described in the SCSI board installation documentation For Macintosh users All Macintosh computers have SCSI ports you do not need to install a SCSI board in a Macintosh Follow the directions below to connect your scanner and computer Understanding SCSI connections Read the following sections to help determine how to set up your SCSI device s and if you need any optional SCSI cables Daisy Chain The SCSI interface allows you to connect up to seven devices such as scanner hard disk CD ROM and so on to the computer in what is called a daisy chain arrangement Only the first SCSI device in a daisy chain is connected to the computer each of the other devices is connected to ano
14. appliance voltage corresponds to the supply voltage Important The wires in the mains lead fitted to this appliance are coloured in accordance with the following code Green and yellow Earth Blue Neutral Brown Live As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug proceed as follows The green and yellow wire must be connected to the terminal in the plug which is marked with the letter E or with the earth symbol 1 The blue wire must be connected to the terminal in the plug marked with the letter N The brown wire must be connected to the terminal in the plug marked with the letter L If damage occurs to the plug replace the cord set or consult a qualified electrician Replace fuses only with a fuse of the correct size and rating 4 Introduction Chapter 1 Setting Up the Scanner Choosing a Place for the Scanner 259 9 yo ew ds 1 2 Removing the Transportation Screw 1 3 Plugging In the Scanner 150 Ri a 1 4 Initialization oaaae a 1 5 Connecting the Scanner to Your Computer 1 6 Understanding SCSI connections 1 6 Setting the SCSI ID number 5e oot Gelb ce eed 1 7 Setting the terminator switch 1 8 Connecting the scanner 325 5 44055 5 We ee 1 10 Power on sequence 2 0 eee ee ee 1 11 Power off seguente a X x see fe iaa a K Go 9e n ego
15. e Check your software settings and try scanning again The scanner retumsto normal when it receives correct commands Resetting the scannerhasno effect ERROR READY Cause What to do The interface setup is wrong orthe scanneris not properly connected to the computer Checkthe interface connection Then push the RESET button ortum the scanner off and backon to reset it ERROR READY Cause Whatto do The transportation screw has not been removed Or one or more fluorescent lamps need to be replaced Or the scanneris broken Checkthatthe transportation screw hasbeen removed then push the RESETbutton If the scanner still does not operate properly try tuming the scanneroff and then back on If the scanner still does not operate properly or if this eror occurs repeatedly consult your dealer off 4 flashing 3 4 Maintenance and Troubleshooting Operating problems The problems you may have while using the scanner often involve the operation of your software and computer Operation problems usually occur because of Q Incorrect setup of the interface see Chapter 1 Q Inappropriate selection of the scanner functions see your software manual Q Incorrect setup of your computer or software see Chapter lin this guide or the software manual Q Incorrect operation of your software see your software manual Also see th
16. e documentation that came with your computer and printer for possible solutions The OPERATE light does not come on Press the OPERATE button to turn on the scanner Make sure the power cable is correctly plugged into the scanner and the power outlet The READY light does not come on Make sure the scanner is correctly connected to the computer and that the computer is turned on The scanner does not start scanning Make sure that the READY light is on Maintenance and Troubleshooting 3 5 Make sure that you have selected the correct interface port and settings with your software Also make sure the interface board in your computer is properly installed Make sure that the terminator and SCSI ID are correctly set up See page 1 7 If you have other expansion boards in your computer make sure that they are not interfering with the interrupt setting of the interface board for your scanner See your computer manual The scanner software does not work properly Be sure you have correctly installed your software Make sure that your computer system meets the requirements such as the operating system version specified for your software Confirm that the computer has enough memory for your software If your computer has many device drivers or if you are running other software at the same time or are using RAM resident programs the computer may not have enough memory left See your software and com
17. e tot us Initialization Methods 0 eee iv Appendix B Contacting Customer Support For United Kingdom and the Republic of Ireland Users For Australian Users arde e o face Sie ecd cedido o s For Singapore Users L6 5 sped m uen dun dee d Je t qe For Hong Kong Users Sae ana uq a Y Re HE DES A For Philippines Users a c incense 2 yah A Glossary Index vi Introduction Features The EPSON GT 5500 scanner offers the following features a Maximum optical resolution of 400 dots per inch dpi 30 bit for input 24 bit for output single triple pass graphics scanner Small and light body with A4 or letter size scanning area Twice the scan speed of the EPSON GT 5000 Full color or grayscale varying shades of gray from black to white scanning You can scan full color 16 million colors 256 colors or grayscale up to 256 grays The EPSON Scan II scanner utility and EPSON TWAIN let you take full advantage of your scanner s advanced features Auto Area Segmentation AAS allows you to separate text from photographs on a page so that grayscale images are clearer and text recognition is more accurate Text Enhancement Technology TET enhances text recognition accuracy when using your scanner for optical character recognition OCR scanning A special feature for higher quality output with EPSON TWAIN s Best amp de screening option automatically removes unwanted moir patt
18. erns from scanned images Options The following cables are available to expand the versatility of your scanner For detailed information on the use of these cables see the guides that come with them Introduction 1 SCSI System Cable 25 pin to 50 pin B860081 This cable provides a connection between a SCSI device and an Apple Macintosh computer SCSI Peripheral Cable 50 pin to 50 pin B860091 This cable provides a connection between two SCSI devices in a daisy chain Warnings Cautions and Notes Warnings must be followed carefully to avoid bodily injury Cautions must be observed to avoid damage to your equipment Notes contain important information and useful tips on the operation of your scanner Important Safety Instructions Read all of these instructions and save them for later reference Follow all warnings and instructions marked on the scanner Q Unplug the scanner before cleaning Clean with a damp cloth only Do not spill liquid on the scanner Q Do not place the scanner on an unstable surface or near a radiator or heat source Q Do not block or cover the openings in the scanner s cabinet Do not insert objects through the slots Q Use only the type of power source indicated on the scanner s label 2 Introduction Connect all equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on a
19. gh which data is transmitted between devices primary colors Basic colors See additive primary colors and subtractive primary colors resolution Indication of how finely an image is resolved into pixels Measured in dots per inch dpi pixels per inch ppi or samples per inch spi scan An operation performed by the sensor and the carriage The image is divided into pixels by scanning scanning area The physical size of the image that can be scanned by the scanner SCSI Small Computer System Interface This is one method used to connect your computer to peripherals such as scanners hard disk drives CD ROM drives and so on SCSI ID The numbers that all devices in a SCSI connection see daisy chain use to identify each other If the same ID number is used by two devices in the same daisy chain the devices cannot operate properly subtractive primary colors Primary colors that produce black when mixed in certain proportion These are cyan magenta and yellow In printing black is often added to give more definition because mixing of actual inks cannot produce pure black terminator A device that stops electronic signals and prevents them from proceeding or returning to other devices This is necessary to stop one signal from continuously bouncing between devices which would stop all electronic traffic between those devices Glossary 3 threshold A reference point that is used to determine whether data will be
20. he scanner 1 2 Specifications electrical A 3 environmental A 4 safety approval A 4 scanning A 2 3 SCSI interface A 5 Storage hole 1 3 Switch rotary 1 7 terminator 1 8 9 T Table document 2 5 Terminator 1 7 9 switch 1 8 9 TET 1 Text Enhancement Technology TET 1 Thick document 2 6 Transportation screw 1 3 3 3 Transporting 3 3 Troubleshooting 3 4 V Video card 2 8 Index IN 3 IN 4 Index EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA INC 20770 Madrona Ave P O Box 2842 Torrance CA 90509 2842 Phone 800 922 8911 Fax 310 782 5220 EPSON DEUTSCHLAND GmbH Z lpicher StraBe 6 40549 Dusseldorf Germany Phone 0211 56030 Telex 8584786 EPSON AUSTRALIA PTY LTD 70 GIBBES STREET CHATSWOOD 2067 NSW Phone 2 9903 9000 Fax 2 9903 9177 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 Sesto S Giovanni MI Italy Phone 2 262331 Fax 2 2440750 SEIKO EPSON CORPORATION Hirooka Office 80 Harashinden Hirooka Shiojiri shi Nagano ken 399 07 Japan EPSON UK LTD Campus 100 Maylands Avenue Hemel Hempstead Herts HP2 7TJ U K Phone 44 01442 61144 Fax 444 01442 227227 EPSON FRANCE S A 68 bis rue Marjolin 92300 Levallois Perret France Phone 33 1 40 87 37 37 Telex 610657 EPSON SINGAPORE
21. k coarse on your monitor you may want to upgrade your video card You will need 24 bit color also called true color or millions of colors to make the highest quality image reproductions Monitors The resolution of your monitor affects the quality of the image you see Consider a high resolution monitor if you do precise color work but also be sure you have a high quality video card File compression software Many different programs are available to make image files smaller for storage or transmission For example some compression software can store a 3MB image file on a 1 44MB floppy disk and compress images and restore them with no loss of data or quality others compress images more but the restored file is not exactly the same as the original The difference between the original and restored files is however almost unnoticeable 2 8 Using Your Scanner Chapter 3 Maintenance and Troubleshooting Maintenance re stan cba te tee oa S 9 3 2 Cleaning the scanner doe dear iti ta ae a 3 2 Replacing the fluorescent lamps 3 3 Transporting the Scanner xxx EY ae ee DE ES 3 3 Problems and Solutions void ie eR a 3 4 Errorindicators oo acp EEE TE re penis PEY as 3 4 Operating problems a Re tee Ae ein eR ge e ud Ete s 3 5 Quality problems hire edet eh e rm d x 3 ESR 3 7 Maintenance and Troubleshooting 3 1 Maintenance Cleaning the scanner To keep your scanner operating at its best
22. lowing dialog boxes may appear e irnos Dass Ieri sah nm pu eani q la bu ee mess Fender Dx mci pus haal dean ranis cda pou P iT Drs perla by barcos Brrr ne E Mm des L lt r Pra ran pra m TT PEL R jana raii a pando cdi rio ce rd nA tec TAT a REA N R VO zeal re la 9 derde lem m tm re B eler nda a M uie ero eae A ie If you see either of these follow the installation instructions in Chapter 1 of your scanner software manual and then see Power off sequence below Power off sequence Keep the following in mind every time you turn off your computer and SCSI devices A When you are finished using your system turn off your computer first then the scanner and other SCSI devices Q While using your computer do not turn off the SCSI device whose terminator is active on Q Do not turn the scanner off and back on while using your computer otherwise the scanner may not scan properly Now that the connection is completed you need to install the scanner software See Chapter 1 of your scanner software manual 1 12 Setting Up the Scanner Chapter 2 Using Your Scanner Lights and Buttons pog tt ULA 2 2 Placing a Document on the Scanner assas aaa 2 4 Removing the Cover for Thick or Large Documents 2 6 Sizing Up Your System A 2 7 RAM and hard disk size ups eme geo 2 7 Accelerator boards coa a 2 8 Video CTO e 83 8 rs E A ERE SR Ses 2 8 Monitors gt odd de R
23. n Never open the case of the scanner If you think repairs or adjustments are necessary consult your dealer Transporting the Scanner If you transport the scanner a long distance or store it for an extended period follow the steps below to secure the carriage 1 Turn on the scanner and wait until the carriage moves to the home position position nearest the cover hinge Then turn off the scanner 2 Remove the transportation screw from the storage hole marked STOCK and screw it into the center hole Note If the scanner is broken the carriage may not automatically return to the home position If it does not raise the front of the scanner and hold it up until the carriage comes to rest in the home position Then perform step 2 above Maintenance and Troubleshooting 3 3 Problems and Solutions This section divides scanner problems into three categories Error indicators Operating problems Quality problems See the table in Error indicators first and if the information there does not help you solve the problem go to the category for the type of problem you have and look for the description that most closely matches the problem Error indicators If an error occurs the scanner stops operating and the READY and ERROR lights show the type of error Patiem of lights Problem and solution ERROR READY Cause What to do The scanner has rec eved incorrect commands from your scanning softwar
24. national Business Machines Corporation Macintosh is a registered trademark of Apple Computer Inc General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective companies Copyright 1997 by SEIKO EPSON CORPORATION Nagano Japan User s Guide Declaration of Conformity Manufacturer SEIKO EPSON CORPORATION Address 3 5 Owa 3 chome Suwa shi Nagano ken 392 Japan Representative EPSON EUROPE B V Address Prof J H Bavincklaan 5 1183 AT Amstelveen The Netherlands Declares that the Product Product Name Image Scanner Type Name GT 5500 Model G670B Conforms to the following Directive s and Norm s Directive 89 336 EEC EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 Directive 73 23 EEC EN 60950 August 1997 Y Ishii President of EPSON EUROPE B V ii Contents Introduction Feat res cud sesto ts at Uds dod 1 ODHOPS vide quee aria m Sy Sy ded ete m oe de ae a at A 1 Warnings Cautions and Notes cliens 2 Important Safety Instructions o ooo 2 For United Kingdom Users 2422223 RR 4 Safety information 2c pm AREE X EORR SR a das 4 Chapter 1 Setting Up the Scanner Choosing a Place for the Scanner oo 1 2 Removing the Transportation Screw 1 3 Plugging In the Scanner 6 3644 AY REESE da e 1 4 Initialization 4 E Z TR ah ach
25. nd please use the correct dialing codes when dialing the UK telephone numbers listed in the following sections For example the Enquiry Desk fax number 01442 227271 should be dialed as 0044 1442 227271 from the Republic of Ireland Enquiry Desk The enquiry desk team can be contacted by calling 0800 220546 in the UK or 1 800 409132 from the Republic of Ireland by faxing 01442 227271 and via the Internet at info epson co uk They can provide the following information Q Information and literature on new EPSON products also available from Faxon Epson Q Where to purchase genuine EPSON consumables accessories and options B 2 Contacting Customer Support Customer Support Our Customer Support team can provide the following services Q Technical information on installing configuring and operating your EPSON products Q Arranging for faulty EPSON products to be repaired within the warranty period For information on contacting our Customer Support team please see the Service and Support Information booklet that came with your EPSON product If this booklet is not available details can be found on Faxon Epson faxback service EPtec Bulletin Board Service or on EPSON s World Wide Web site See below for details Faxon Epson Contact Faxon Epson faxback service for Literature and specifications on the latest EPSON products Q Support information including troubleshooting tips switch settings and driver informa
26. nd off Do not let the power cord become damaged or frayed If you use an extension cord with the scanner make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Except as specifically explained in this user s guide do not attempt to service the scanner yourself Unplug the scanner and refer servicing to qualified service personnel under the following conditions If the power cord or plug is damaged if liquid has entered the scanner if the scanner has been dropped or the cabinet damaged if the scanner does not operate normally or exhibits a distinct change in performance Adjust only those controls that are covered by the operating instructions If you plan to use the scanner in Germany observe the following To provide adequate short circuit protection and over current protection for this scanner the building installation must be protected by a 16 Amp circuit breaker Note for German speaking users Bei Anschlufs des Scanners an die Stromversorgung muf sichergestellt werden da die Geb udeinstallation mit einem 16 A Uberstromschalter abgesichert ist Introduction 3 For United Kingdom Users Safety information Warning This appliance must be earthed Refer to the rating N plate for voltage and check that the
27. ning is used textured patterns of dots appear on particular areas of an image This is normal See the explanation of moir patterns in the Color Guide Colors on your monitor are different from those in the original image Check the image settings in your scanner software especially data format bits pixel color gamma correction and color correction Try a different combination of these settings Check the color matching and color management capabilities of your computer display adapter and software Some computers can change the color palette to adjust the colors on your screen See your software and computer manuals Exact matching of colors is very difficult The reason for this is explained in your Color Guide Check your software and monitor manuals for information on color matching and calibration Maintenance and Troubleshooting 3 9 Printed colors are different from those in the original image Exact reproduction of colors is very difficult The reason for this is explained in your Color Guide See your software manual or your printing company for guidance on color matching The printed image is larger or smaller than the original size The image size settings in your software determine the size of the printed image Do not use the size of the image on your monitor to judge the printed size Your image cannot be printed or the printout is garbled Check that the printer is properly connected
28. nsation Ordinary office or home conditions Extreme dust should be avoided Operation under direct sunlight or near a strong light source should be avoided Specifications are subject to change without notice Safety Approvals Safety standards EMC EN 60950 VDE EN 60950 Nordic Deviation NEMKO EN55022 CISPR Pub 22 class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 802 3 IEC 802 4 A 4 Technical Specifications SCSI Interface Interface type ANSI X3T9 2 375R Revision 10L SCSI Functions BUS FREE phase ARBITRATION phase SELECTION RESELECTION phase COMMAND phase Logical Unit Number is fixed to 0 and command link function is not supported DATA phase Data in phase Data out phase STATUS phase MESSAGE phase MESSAGE IN phase MESSAGE OUT phase ATTENTION condition RESET condition Logic level TTL compatible Electrical standard ANSI X3T9 2 375R Revision 10L SCSI ID Setting Selectable from 0 to 7 Terminator Internal terminator selectable enable disable Connector type 25 50 pin connectors Connector pin arrangement 50 pin 25 1 x Y 0OOOOOOOO0O0O0O0C 20000000000C a d at 25 Technical Specifications A 5 Initialization Methods The scanner can be initialized returned to a fixed set of conditions in the following ways Hardware initialization When the scanner istumed on When the scanner eC eves a SCSI Reset signal from the SCS interface
29. our technical staff at the following telephone and fax numbers Phone 852 2585 4399 Fax 852 2827 4383 For Philippines Users To obtain technical support as well as other after sales services users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below Phone 632 813 6552 Fax 632 813 6545 BBS 632 814 0595 B 6 Contacting Customer Support Glossary additive primary colors Primary colors which produce white when mixed in a certain proportion These are red green and blue the colors of the scanner lamps and color monitor displays bi level data Image data that is composed of 1 bit per pixel A pixel is represented by a single bit of digital data that can express only 1 light or 0 dark bit Short for binary digit The smallest unit of data in computer processing A bit can represent two values on and off or 1 and 0 bit pixel The unit that indicates the number of bits allocated for a pixel The larger the bit value the more detail of a pixel will be reproduced brightness A scanner function to lighten or darken the output image data byte A unit of information consisting of eight bits A byte can represent a control code or character carriage A component of the scanner that contains the optical sensor and light source for scanning color correction A method of adjusting the color image data for a particular type of device so that
30. puter manuals 3 6 Maintenance and Troubleshooting Quality problems The entire image is distorted or blurred Make sure that the document is placed flat against the document table You may have accidentally moved the document during scanning Check the position of the document and do not move it while the scanner is operating See that the scanner is not tilted or placed on an unstable surface Part of the image is distorted or blurred Part of the document may be wrinkled warped or not in contact with the document table Be sure the document is uniformly flat Caution Do not place heavy objects on the document table Edges of the document are not scanned The document table has non readable areas around the edges If part of your document extends beyond the maximum limits marked on the document table edge guides you may have to reposition your document so that the image you want to scan is within the readable area Color is patchy or distorted at the edges of the image If the document is very thick or warped at the edges the edges of the image may be discolored Cover the edges of the document with opaque paper to block outside light Maintenance and Troubleshooting 3 7 If part of the document extends beyond the document table that edge may not be in contact with the document table Change the position of the document The image is faint or out of focus Check that the document i
31. r Macintosh Alwa ysused forthe Macintosh itself May not be available for Usually used forthe SCSI board Windows E 2 Not available Never selected lOtherwise the scannerdoesnot work properly Caution Y Do not set the SCSI ID to an ID number that is already assigned to another device Otherwise the computer scanner and other devices will not function properly Setting the terminator switch The scanner has a built in terminator which allows SCSI devices to communicate properly with each other You may need to change the terminator switch setting according to your computer system 1 8 Setting Up the Scanner Note Do not use an external terminator The terminator switch is located at the rear ofthe scanner terminatoron the sC anner s the last device in the daisy chain I 7 XQ SS FL other SCSI device terminatoron the scannerisin the middle of the daisy chain gt S 4 terminator off other SCSI devic e Setting Up the Scanner 1 9 Connecting the scanner Connect the scanner to your computer or to another SCSI device as follows Note The combination of 50 pin and 25 pin connectors you need varies depending on the maker of your SCSI device and SCSI interface board 1 Make sure the scanner computer and all other SCSI devices are turned off and unplugged from the power source Caution Do not connect the
32. s placed flush against the document table Check the Gamma setting in your software Check the Exposure setting in your software The image is too dark Adjust the brightness with your software Also check the brightness and contrast values of your display screen Straight lines in the image are jagged The document may be placed at an angle on the document table Align it so that the horizontal and vertical lines are carefully aligned with the scales on the top and side of the document table The image does not look the same as the original Try different combinations of image settings using your scanner software Your software may not have sufficient color matching and color management features or these components of your software may not be correctly installed See your software and computer manuals 3 8 Maintenance and Troubleshooting If you are importing an image file into your application software make sure the file format is one your software can read Also check that the image settings in your application are appropriate for the type of image you want to scan See your software manual A line of dots is always missing in the scanned image If this happens in your printed image only your printer or its print head is probably malfunctioning See your printer manual If this happens on both your screen and printout the scanner s sensor may be malfunctioning Consult your dealer When halfto
33. scanner to the computer or other devices while they are turned on otherwise damage may occur Connect one end of the cable to the scanner SCSI connector then squeeze the wire clips together until they lock in place on both sides Sy 2 This isan example using the scanner s 50 pin interface Note Q To connect the scanner to a SCSI device other than the computer the length of cable in the daisy chain must be 6 meters or less otherwise the system may not work properly To connect the scanner to a PC using SCSI 2 the length of the cable must be 3 meters or less 1 10 Setting Up the Scanner 3 Connect the other end of the cable to the SCSI port of your computer or another SCSI device Note The SCSI port of the Macintosh is the larger port with the SCSI icon 57 over it 4 Connect the power cables of your computer scanner and other external SCSI devices Note Before turning on your system be sure to read Power on sequence below Power on sequence Keep the following in mind every time you turn on your computer and SCSI devices such as the scanner m Be sure to turn on SCSI devices first then your computer If you attempt to use a SCSI device which has been turned on after the computer it may not work properly or the computer may not work properly Setting Up the Scanner 1 11 Q For Windows 95 users The first time you turn on the computer after turning on the scanner either of the fol
34. ters from your software grayscale Images represented with various shades of gray in addition to black and white halftoning A method of reproducing images with patterns of dots to improve the quality of the output home position The position at the rear nearest the cover hinge position of the scanner where its carriage rests before a scanning operation imagesetter A device that uses computer files to produce high resolution text and graphics output on film or paper These are usually found in service bureaus and printing companies impact dot printer A printer that transfers ink onto the paper by striking an ink ribbon with a number of small pins ink jet printer A printer that transfers ink onto the paper by spraying it through a number of small nozzles interface A piece of hardware a method or a standard used for connection between or among computer devices line sequence A type of color scanning that separates primary colors line by line The carriage makes only one pass monochrome Black and white images or images represented only by the intensity of luminosity Glossary page sequence The type of color scanning in which the entire image is scanned once for each separation color pixel Short for picture element Each image is composed of a number of pixels Pixels are also counted in units of dots plain bi level Bi level image data without the halftoning process port An interface channel throu
35. the copyright status 1 Turn on the scanner if necessary by pressing the OPERATE button The O PERATE light comes on 2 Turn on the computer and make sure that the scanner s READY light is on 3 Open the document cover Caution Do not open the document cover forcefully or you may damage the cover s hinge 2 4 Using Your Scanner 4 Place the document on the document table with the side to be scanned facing down Make sure that the document is carefully aligned Sr comer of the document 5 Close the document cover gently so that the document does not move Using Your Scanner 2 5 Note O Make sure the document is flat against the glass surface otherwise the scanner cannot properly focus and scan your image Also make sure to close the document cover This prevents interference from external light Q Always keep the document table clean See Cleaning the Scanner in Chapter 3 Q Do not leave photographs on the document table for an extended period of time they may stick to the glass Q Do not place heavy objects on top of the scanner 6 Start your scanner software and follow scanning instructions in your scanner software manual Removing the Cover for Thick or Large Documents For thick materials or documents that are larger than the document table remove the document cover Hold the back of the document cover and lift straight up Note When scanning with the co
36. ther SCSI device L SS Du Eu a 1 6 Setting Up the Scanner SCSI Cables Before purchasing a SCSI cable or setting up your SCSI daisy chain be sure your SCSI cable s has the right combination of 50 pin and 25 pin connectors The combination you need varies depending on the maker of your SCSI device and SCSI interface board SCSI ID and terminator Each device has a SCSI ID number the computer is usually number 7 and each of the other devices must have a different number between 0 and 6 Also the first device and the last device in the chain not including the computer must have a terminator No other device can have a terminator or if a terminator does exist it must be turned off Setting the SCSI ID number The scanner s default SCSI ID number is 2 The SCSI ID rotary switch islocated atthe rearof the scanner If you add the scanner to a system in which one of your SCSI devices already has a SCSI ID of 2 change the ID number of the scanner to an unused number See the table on the next page as a guide Setting Up the Scanner 1 7 ID Availability Description 0 Not available for Macintosh Used for hard disk Not recommended for Usually used for hard disk Windows 1 Not recommended Usua lly used for hard disk 2 Factory setting of the scanner 3 Not available if your Macintosh hasa built in CD ROM 4 5 6 7 Not available fo
37. tion To use Faxon Epson call 01442 227332 using a touch tone phone You will be asked to follow a simple routine to register your document request and once you have entered your telephone and fax numbers Faxon Epson will fax a copy of the document catalogue to your fax machine When you have found the documents that you need in the catalogue call Faxon Epson again and enter the document ID numbers The documents will be faxed to you automatically EPtec Bulletin Board Service Call the Epson Bulletin Board Service on 01442 227479 for the latest drivers and utilities No membership is required Make sure that your communications software is set to 8 data bits 1 stop bit no parity bit ANSI terminal mode emulation and a modem speed of up to 28 8 Kbps Downloading protocols supported include Xmodem Ymodem and Zmodem See the documentation that came with your communications software and modem for more information When you first connect to the Bulletin Board Service you will be asked for your name company name phone number and a password which you can invent yourself Contacting Customer Support B 3 World Wide Web If you can connect to the Internet and have a Web Browser you can access EPSON s World Wide Web site at http www epson com Here you will find information on the latest EPSON products software drivers and answers to frequently asked questions For Australian Users EPSON Australia wishes to provide you
38. ts and where the nearest dealer or service agent is located Many types of queries are answered here The Helpdesk numbers are Phone 02 9903 9040 Fax 02 9903 9189 We encourage you to have all the relevant information on hand when you ring The more information you prepare the faster we can help solve the problem This information includes the User s Guide for your EPSON product type of computer operating system application programs and any other information you feel is required For Singapore Users Contact the telephone and fax numbers below Phone 065 337 7911 Fax 065 334 1185 For Hong Kong Users To obtain technical support as well as other after sales services users are welcome to contact EPSON Hong Kong Limited Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information Q Product information Q Answers to Frequently Asked Questions FAQs Q Latest versions of EPSON scanner drivers Users can access our World Wide Web home page at http www epson com hk Contacting Customer Support B 5 Flectronic bulletin board system An electronic bulletin board system BBS is also available to obtain scanner information and the latest versions of scanner drivers You can log on to the following number for the BBS service BBS 852 2827 4244 Technical Support Hotline You can also contact
39. ush the screw into the storage hole marked STOCK It does not screw in Make sure you push it all the way into the hole Note Do not discard the transportation screw It must be replaced when storing or transporting the scanner Setting Up the Scanner 1 3 Plugging In the Scanner 1 Make sure that the scanner is turned off It is off when the OPERATE button protrudes from the surface of the front panel 2 Connect the power cable to the power inlet on the rear of the scanner and plug the other end into a properly grounded outlet Caution Mu It is not possible to change the scanner s voltage If the label on the back of the scanner does not show the correct voltage for your country contact your dealer 1 4 Setting Up the Scanner Initialization Before connecting the scanner to your computer follow the steps below to make sure that the scanner is operating properly 1 5 Open the document cover so you can see the operation of the scanner during initialization startup Turn on the scanner by pressing the O PERATE button The OPERATE light comes on Make sure the fluorescent lamps on the carriage flash and the carriage moves slightly The READY light comes on This means the scanner has completed its initialization Turn off the scanner If the scanner does not work as described make sure that the power cord is firmly plugged in and that you have removed the transportation screw then try
40. ver removed make sure you cover any exposed areas of the document table to prevent interference from external light 2 6 Using Your Scanner When you are finished scanning reattach the document cover by pushing straight down on the back of it until it clicks into place Caution Make sure that both of the cover s notches are directly above the clips on the scanner before pushing the cover down into place otherwise you may damage the cover Sizing Up Your System Your scanner is sufficient for most scanning needs but if you are not satisified with the quality of the images on your monitor or with the speed of image processing read this section While it does not contain specific recommendations it describes various possibilities for improving your scanning system For further information see your dealer or an experienced scanner user RAM and hard disk size Scanned images use much more memory than text files so you may need more RAM Random Access Memory in your computer and a larger hard disk than you have used previously Using Your Scanner 2 7 Accelerator boards In addition to memory processing speed is important because large files take longer to process than small ones Therefore you may want to add an accelerator board to your computer Video cards A video card that is sufficient for text may not be good enough for displaying graphic images especially in color If all your scanned images loo
41. you should clean it periodically as described below 1 Unplug the power cable 2 Clean the outer case with mild detergent diluted in water 3 Ifthe glass of the document table gets dirty clean it with a soft dry cloth If the glass is stained with grease or some other hard to remove material use a small amount of glass cleaner on a soft cloth to remove it Wipe off any remaining liquid with a dry cloth Be sure that there is no dust on the glass of the document table Dust can cause white spots in your scanned image Caution ui Q Be careful not to scratch or damage the glass of the document table and do not use a hard or abrasive brush to clean it A damaged glass surface can decrease the scanning quality Q Never use alcohol thinner or corrosive solvent to clean the scanner These chemicals can damage the scanner components as well as the case Q Be careful not to spill liquid into the scanner mechanism or electronic components This could permanently damage the mechanism and circuitry Do not spray lubricants inside the scanner Never open the scanner case 3 2 Maintenance and Troubleshooting Replacing the fluorescent lamps The luminosity of the fluorescent lamps declines over time If the lamps break or become too dim to operate normally the scanner stops working and both the READY and ERROR lights flash When this happens the lamp assembly must be replaced For details contact your dealer Cautio
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