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Epson WF-100 User's Guide

1. 10 Select the Print Quality setting you want to use 11 Select any of the available print options Print Quality Options OS X Print Options OS X Parent topic Printing with OS X Related references Paper or Media Type Settings Related tasks Selecting Page Setup Settings OS X Printing Your Document or Photo OS X 71 Print Quality Options OS X You can select any of the available Print Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type setting you have chosen Draft For draft printing on plain paper Normal For everyday text and image printing Fine For text and graphics with good quality and print speed Quality For text and graphics with increased quality and print speed High Quality For photos and graphics with high print quality Best Quality For the best print quality but the slowest print speed Parent topic Selecting Basic Print Settings OS X Print Options OS X You can select any of the print options to customize your print Some options may be unavailable depending on other settings you have chosen Grayscale Prints text and graphics in black or shades of gray Mirror Image Lets you flip the printed image horizontally Note If you select the Min option for the Expansion setting you may see white borders on your printed photo Parent topic Selecting Basic Print Settings OS X 72 Selecting Page Setup S
2. Related concepts Print Head Cleaning Print Head Alignment When to Uninstall Your Product Software Related references Where to Get Help Resetting Control Panel Defaults If you have a problem with settings on the product control panel you can reset them to their factory defaults You can choose which settings to reset or reset them all 1 From the home screen select Menu and press the OK button You see this screen D Back Proceed 121 2 Press the arrow buttons to select Restore Default Settings and press the OK button q Back ok Proceed 3 Select one of these options and press the OK button e Network Settings Resets all network settings e All Except Network Resets all control panel settings except for network settings e All Settings Resets all control panel settings You see a confirmation screen 4 Select Yes and press the OK button to reset the selected settings Select No and press the OK button if you want to cancel the operation Parent topic Solving Problems Solving Power and Battery Problems Check these sections if you have power or battery problems Product Does Not Turn on Product Does Not Turn Off Product Turns Off Automatically Battery Does Not Charge From Computer Parent topic Solving Problems 122 Product Does Not Turn on If your product does not turn on try these solutions Hold down the power button for a few seconds Make sure the power cord is secure
3. normal printing LL MLL 1 Margin 0 12 inch 3 mm minimum left and right margins 0 24 inch 6 mm on letter and legal size paper Quality border top 1 42 inches 36 mm minimum Quality border bottom 1 46 inches 37 mm minimum Single sheets borderless printing d MMMM 1 Quality border top 1 54 inches 39 mm minimum 151 2 Quality border bottom 1 57 inches 40 mm minimum Envelopes Left right margins 0 12 inch 3 mm minimum Top bottom margins 0 20 inch 5 mm minimum Quality border right 0 71 inch 18 mm minimum Quality border left 1 42 inches 36 mm minimum WO N Parent topic Technical Specifications Ink Cartridge Specifications Note This product uses only genuine Epson brand cartridges Other brands of ink cartridges and ink supplies are not compatible and even if described as compatible may not function properly The cartridges included with the printer are designed for printer setup and not for resale After some ink is used for priming the rest is available for printing Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains in the cartridge after the replace cartridge indicator comes on Color Tri color Black 152 Cartridge life Opened package 6 months Unopened package do not use if the date on the package has expi
4. 203 x 254mm S 041946 Letter 8 5 x 11 inches 042182 25 216 x 279 mm S042175 50 Epson Premium Photo Paper 4 x 6 inches 102 x 152 mm S041982 Semi gloss Letter 8 5 x 11 inches S041331 20 216 x 279 mm Epson Presentation Paper Matte Letter 8 5 x 11 inches S041062 100 216 x 279 mm Legal 8 5 x 14 inches S041067 100 216 x 357 mm Epson Premium Presentation 8 x 10 inches 203 x 254 mm S041467 Paper Matte Letter 8 5 x 11 inches S041257 50 216 x 279 mm S042180 100 Parent topic Loading Paper Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes Borderless Paper Types e Epson Photo Paper Glossy e Epson Premium Photo Paper Glossy e Epson Ultra Premium Photo Paper Glossy e Epson Premium Photo Paper Semi gloss Borderless Paper Size e 4 x 6 inches 102 x 152 mm 43 Parent topic Loading Paper Paper or Media Type Settings Paper Paper Type or Media Type Media setting built in setting standard driver basic driver Plain paper Plain Paper Bright White Paper Plain paper Epson Bright White Paper Epson Ultra Premium Photo Paper Ultra Premium Photo Paper Glossy Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy EE Premium Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi gloss Premium Photo Paper Semi Gloss Epson Presentation Paper Matte Premium Presentation Paper Epson Matte
5. Copyright Notice General Printer Safety Instructions Be sure to follow all warnings and instructions marked on the printer Use only the power cord AC adapter and USB cable that comes with the printer Use of other cords or cables may cause fires or shock Do not use the power cord AC adapter or cable with any other equipment Use only the type of power source indicated on the AC adapter s label Place the printer near a wall outlet where the plug can be easily unplugged Avoid plugging the printer into an outlet on the same circuit as a photo copier or air control system that regularly switches on and off or on an outlet controlled by a wall switch or timer Do not let the power cord become damaged or frayed If you use an extension cord with the printer make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Always turn off the printer using the power button and wait until the power light stops flashing before unplugging the printer or cutting off power to the electrical outlet Place the printer on a flat stable surface that extends beyond its base in all directions It will not operate properly if it is tilted or at an angle Leave enough space in front of the printer for the paper to be fully ejected Avoid locations that are
6. Environmental Specifications 2 260 tecsseteveisieteeGs RSdOEN deed ane eee eee 155 Interface Specifications E 155 Network Interface Specifications EE 155 Safety and Approvals Specifications EEN 156 le e E 158 General Printer Safety INStrUCtONS 2 ccd c0icscatepossannces edseereaniatiaceevichdeaasicdesdenntaenandede ceaees deachatendenad ete 158 Battery Safety IMSUUCH EE 160 Ink Cartridge Safety ee EE 160 LCD Screen Safety ee 161 Wireless Connection Safety Instructions AANEREN 161 FCC Compliance Statement uekegeerekegCeuh eegen ee EENEG teem veonsunnreeenas 161 Software ele 162 Ree un EE 162 Copyright NOUGC fe ccsc acces ete et cunt deene deene 163 A Note Concerning Responsible Use of Copyrighted Materals 164 Default Delay Times for Power Management for Epson Products ccccceceeeeeeeeeeereeeeeneeeeeees 164 COPY NPAT IIE EEN 164 WF 100 User s Guide Welcome to the WF 100 User s Guide For a printable PDF copy of this guide click here Product Basics See these sections to learn about the basic features of your product Using the Control Panel Product Parts Locations Battery Charging The Power Off and Sleep Timers Epson Connect Solutions for Smartphones Tablets and More Using AirPrint Using Google Cloud Print Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons The LCD Screen Status Icons Changing LCD Screen Language Tu
7. Approximately 50 sheets Monochrome Approximately 100 sheets A4 ISO IEC24712 fully charged at 77 F 25 CH 154 Charging time AC adapter Approximately 2 5 hours USB port 5V 0 5A Approximately 10 hours USB port 5V 1 5A Approximately 2 5 hours Power off at 77 F 25 Ch Parent topic Technical Specifications Environmental Specifications Temperature Humidity non condensing Recommended operating 50 to 95 F 10 to 35 C Guaranteed using the AC adapter 32 to 104 F 0 to 40 C Guaranteed running on battery 41 to 104 F 5 to 40 C Storage 22 to 140 F 30 to 60 C 1 week at 140 F 60 C Operating 20 to 80 RH Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications One Hi Speed USB port for a computer Parent topic Technical Specifications Network Interface Specifications Wi Fi Standards Security Frequency range IEEE 802 11 b g n WEP 64 128 bit WPA PSK AES complies with WPA2 with support for WPA WPA2 Personal 2 4 GHz 155 Coordination modes Infrastructure mode Ad hoc mode not supported for IEEE 802 1 1n Wi Fi Direct not supported for IEEE 802 11b Note Simple AP mode is compatible with Wi Fi infrastructure mode Security Protocol SSL TLS HTTPS Server Client IPPS Parent topic Technical Specifications Safety and Approvals Specifications Product United States Safety UL60950 1 EMC FCC part 15 Subpart B cla
8. Load a few sheets of plain paper in the product 2 From the home screen select Menu and press the OK button You see this screen Henu a 1710 Back Proceed 105 3 Press the arrow buttons to select Maintenance and press the OK button 4 Press the arrow buttons to select Head Cleaning and press the OK button You see this screen iL Clean print head toc missing dots 5 Press the OK button to clean the print head You see a message on the LCD screen during the cleaning cycle Caution Never turn off the product during a cleaning cycle or you may damage it When the cleaning cycle is finished you see a message on the LCD screen 6 Select Nozzle check and press the OK button 7 Press the OK button again to run a nozzle check and confirm that the print head is clean If you don t see any improvement after cleaning the print head up to 2 times turn off the product and wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related tasks Checking the Nozzles Using the Product Control Panel Removing and Installing Ink Cartridges Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer 1 Load a few sheets of plain paper in the product 106 Do one of the following e Windows Access t
9. Printers and Faxes Or open the Control Panel select Printers and Other Hardware if necessary and select Printers and Faxes Right click your product name select Open right click the stalled print job click Cancel and click Yes e In Windows delete all jobs from the Windows Spooler Click Print Queue on the Maintenance tab in the printer settings window then cancel all stalled print jobs e If your product is connected to a USB hub connect it directly to your computer instead 138 e If your computer entered sleep mode the last time you printed the next print job after your computer exits sleep mode may contain garbled characters Print your document again Parent topic Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position try these solutions e Make sure you selected the correct paper size and layout settings in your printing program and printer software e Make sure your paper is positioned correctly for feeding into the printer e Make sure the part on the right side of the rear paper feed slot is all the way on the right then reload paper You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Selecting Page Setup Settings OS X Selecting Pr
10. Related references Where to Get Help Related tasks Selecting the Paper Source Settings Control Panel Related topics Solving Network Problems Replacing Ink Cartridges and Maintenance Boxes 119 Solving Paper Problems Running a Product Check Running a product check helps you determine if your product is operating properly 1 Disconnect any interface cables connected to your product 2 Load plain paper in the product 3 From the home screen select Menu and press the OK button You see this screen Menu Press the arrow buttons to select Maintenance and press the OK button 5 Press the arrow buttons to select Nozzle Check and press the OK button You see this screen Load Letter Zo4 size plain paper Back Print 120 6 Press the OK button The nozzle check pattern is printed 7 Doone of the following depending on the results of the product check e Ifthe page prints and the nozzle check pattern is complete the product is operating properly Any operation problem you may have could be caused by your computer cable software or selected settings Check the other solutions in this book or try uninstalling and reinstalling your printer software e Ifthe page prints but the nozzle check pattern has gaps clean or align the print head e Ifthe page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems
11. click the Watermark Features button e Watermark adds a visible watermark to your printout Note Click the Add Delete button to create your own watermark and click the Settings button to customize the watermark e Header Footer adds information such as the date and time to the top or bottom of your printout Note Click the Settings button to customize the text and location of the header or footer 4 Select any of the Additional Settings options to customize your print Custom Color Correction Options Windows Image Options and Additional Settings Windows Header Footer Settings Windows Parent topic Printing with the Standard Epson Printer Software Windows Related tasks Printing Your Document or Photo Windows 52 Custom Color Correction Options Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job Color Controls Lets you select a Color Mode setting individual settings for Brightness Contrast Saturation and Density and individual color tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face wit
12. from its original orientation 54 High Speed Speeds up printing but may reduce print quality Mirror Image Flips the printed image left to right Parent topic Selecting Additional Layout and Print Options Windows Header Footer Settings Windows You can select any of the Header Footer Settings options to add headers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document Bottom Left Bottom Center None v None Reset Defaults H Cancel You can select to print the following information e User Name e Computer Name e Date e Date Time e Collate Number copy number Note The user name computer name date and time come from the Windows Control Panel on your computer Parent topic Selecting Additional Layout and Print Options Windows 55 Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab You see the available Printing Presets on the left Main More Options Maintenance Printing Presets Add Remove Presets Document Fast Si Document Standard Quality CS Document High Quality U2 Document 2 Up zl Document Fa
13. liquid leaks from the product or the product has a bad odor move the product away from flammable objects Otherwise electrolyte leaked from the battery will catch fire or cause smoke or flame Do not drop or throw the product or subject it to strong shocks Otherwise the battery could leak or the protection circuit in the battery could be damaged Do not use the product if it is leaking or damaged in any way Do not leave the product in a vehicle Otherwise the battery could overheat Parent topic General Printer Safety Instructions Ink Cartridge Safety Instructions Keep ink cartridges out of the reach of children and do not drink the ink Be careful when you handle used ink cartridges there may be ink remaining around the ink supply port If ink gets on your skin wash it off with soap and water If it gets in your eyes flush them immediately with water Do not put your hand inside the product or touch any cartridges during printing Install a new ink cartridge immediately after removing an expended one Leaving cartridges uninstalled can dry out the print head and may prevent the product from printing Do not touch the green IC chip on the side of the cartridge This may prevent normal operation Do not shake cartridges after opening their packages this can cause them to leak If you remove an ink cartridge for later use recap the ink cartridge using the cap that came with it to prevent the ink from drying out and to protec
14. name manually Make sure you are connected to a 2 4 GHz band and not 5 GHz If your router or access point has security enabled determine the kind of security it is using and any required password or passphrase for connection Then make sure to enter the exact WEP key or WPA passphrase correctly Check if your computer is restricting the available wireless channels If so verify that your wireless access point is using one of the usable channels and change to a usable channel if necessary If you are using a Wi Fi Direct connection that suddenly disconnects the Wi Fi direct password on your device may have been changed If necessary delete the existing DIRECT xxxxxxxx connection settings from your device and enter a new password See your device documentation for instructions If you connected your product to a Windows computer using Wi Fi Direct and it automatically selected Access Point Mode you may have trouble accessing a low priority Internet connection Check the network connection or adapter settings in the Windows Control Panel and set the Internet metric setting to 100 for your version of the Internet Protocol Parent topic Solving Network Problems 126 Related concepts Wi Fi Direct Mode Setup Related tasks Selecting Wireless Network Settings from the Control Panel Printing a Network Status Sheet Related topics Wi Fi Networking Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your pro
15. specifications for your product e Make sure the paper size and paper type settings on the control panel are correct e For best results follow these guidelines e Use new smooth high quality paper that is not curled creased old too thin or too thick e Load paper in the rear paper feed printable side up 129 e Follow any special loading instructions that came with the paper Parent topic Solving Paper Problems Related references Paper Jam Problems in the Rear Paper Feed Paper Jam Problems Inside the Product Paper Specifications Related topics Loading Paper Paper Jam Problems in the Rear Paper Feed If paper has jammed in the rear paper feed remove it as shown here Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Product 130 Paper Jam Problems Inside the Product If paper has jammed inside the product follow the steps here 1 Open the inner cover 3 Close the inner cover 131 Parent topic Solving Paper Problems Related references Paper Jam Problems in the Rear Paper Feed Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer Note When printing using AirPrint the available print settings are different from those covered in this manual See the Apple website for details Nothing Prints Product Icon Does Not Appear in Windows Taskbar Error After Cartridge Replacement Printing is Slow P
16. sure you take the USB cable for convenient charging on the road Take extra ink cartridges and a spare maintenance box Caution Observe the following precautions when carrying or transporting the product Eet When traveling by airplane Epson recommends handling the product as a carry on Contact the airline to confirm that you can take the product in the passenger cabin Avoid strong impacts which may damage the product Leave the ink cartridges and maintenance box installed otherwise the print head may dry out or ink may leak Do not leave the product in direct sunlight near heat sources or inside cars or other hot locations The product may be deformed or ink may leak Turn off the product and make sure the D power light and the LCD screen turn off Disconnect the AC adapter and USB cable Close the printer cover 115 4 If you need to ship the product place it in its original packing materials if possible or use equivalent materials with cushioning around the product Note When storing or transporting the product place it as shown here If print quality has declined when you print again clean and align the print head Parent topic Transporting and Cleaning Your Product Related concepts Battery Charging Purchase Epson Ink Cartridges and Maintenance Box Print Head Cleaning Print Head Alignment Cleaning Your Product To keep your product working at its best you should clean it whenever necessary Close
17. symbols and numbers Then press the right arrow button to move to the next character e To delete characters press the left arrow e When you finish entering characters press the OK button Note The network name and password are case sensitive Be sure to correctly enter uppercase and lowercase letters and numeric or special characters If you want to print a network setup report press the OK button Otherwise press the cancel button Your product should now be connected to the network Note If the Wi Fi connection symbol does not appear on the LCD screen you may have selected the wrong network name or entered the password incorrectly Repeat these steps to try again Parent topic Wi Fi Infrastructure Mode Setup Related topics Changing or Updating Network Connections 28 Wi Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point Zei 1 Epson product 2 Computer with a wireless interface 3 Other wireless device You can select one of these modes to communicate with your computer or device Access point mode The product itself acts as the network access point for up to 4 devices When operating in this mode your product displays an AP connection symbol on the LCD screen Peer to peer mode The product communicates one to one with another Wi Fi Direct capable device When operating in this mode yo
18. 6 Ethernet cable used only for wired connection to the wireless router or access point Selecting Wireless Network Settings from the Control Panel Parent topic Wi Fi Networking Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel To install your product on a wireless network follow the instructions in the Quick Guide and install the necessary software The installer program guides you through network setup 1 From the home screen select Wi Fi Setup and press the OK button You see this screen Wi Fi Setup W I Back ok Proceed 2 Select Wi Fi Setup Wizard and press the OK button Do one of the following e Press the OK button to select the wireless network displayed e Press the cancel button to select a different wireless network Then press the arrow buttons to select the name of your wireless network and press the OK button If you do not see your wireless network s name you can enter it manually 27 4 Note To enter the wireless network name manually select Other SSID and press the OK button Enter your network name as described in the next step If you see the following screen enter your wireless password or network name and then password Enter Password k Hove cursor a Enter char e Press the up and down arrow buttons to scroll through characters including uppercase and lowercase letters
19. 8 Adjusting Print Quality If your print quality declines you may need to run a utility to clean or align the print head Print Head Maintenance Print Head Alignment Cleaning the Paper Path Using the Product Control Panel Print Head Maintenance If your printouts become too light or you see dark or light bands across them you may need to clean the print head nozzles Cleaning uses ink so clean the nozzles only if print quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a Cartridge is low You must replace the cartridge first Print Head Nozzle Check Print Head Cleaning Parent topic Adjusting Print Quality Related topics Replacing Ink Cartridges and Maintenance Boxes Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product 1 Load a few sheets of plain paper in the product 2 From the Home screen select Menu and press the OK button 99 You see this screen Henu Back Proceed Press the arrow buttons to select Maintenance and press the O
20. Apple menu or the Dock select System Preferences 2 Select Print amp Fax Print amp Scan or Printers amp Scanners select your product and select Options amp Supplies 3 Select Driver or Options 76 You see a screen like this General OF ns Supply Levels Utility To take full advantage of your printer s options confirm that they are accurately shown here For information on your printer and its optional hardware check the printer s Gocumemation Skip Blank Page Quiet Mode Permit temporary black printing High Speed Printing Warning Notifications Establish bidirectional communication Cancel OK 4 Select any of the available printing preferences 5 Click OK Printing Preferences OS X Parent topic Printing with OS X Printing Preferences OS X You can select from these settings on the Options or Driver tab Skip Blank Page Ensures that your product does not print pages that contain no text or images High Speed Printing Speeds up printing but may reduce print quality Parent topic Selecting Printing Preferences OS X Printing Your Document or Photo OS X Once you have selected your print settings you are ready to print 77 Click Print at the bottom of the print window Print Settings st Media Type Plain Paper Bright White Paper Print Quality Normal G in Grayscale Mirror Image Cancel Print Checking Print Status OS X Parent topi
21. Central are registered trademarks EPSON Exceed Your Vision is a registered logomark and Epson Connect is a trademark of Seiko Epson Corporation Epson Giore is a service mark of Epson America Inc Epson iPrint and Remote Print are trademarks of Seiko Epson Corporation 162 Apple iPhone Mac and OS X are trademarks of Apple Inc registered in the U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc Google is a registered trademark and Android Chromebook Google Chrome Google Cloud Print and Google Drive are trademarks of Google Inc Wi Fi Direct is a registered trademark of Wi Fi Alliance General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks EPSON EXCEED YOUR VISION Parent topic Notices Copyright Notice All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation The information contained herein is designed only for use with this Epson product Epson is not responsible for any use of this information as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third par
22. Default Settings S Copies fi Pages Le All From 1 to 1 Paper Size US Letter 8 50 by 11 00 inches ben Orientation 7 ff i Preview KA Auto Rotate Scale 100 Scale to Fit Copies per page 1 J Cancel Herin Note The print window may look different depending on the version of OS X and the application you are using Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing 69 Select the page setup options Paper Size and Orientation Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application Select Print Settings from the pop up menu d Preview Layout Color Matching Paper Handling Cover Page Print Settings Color Options Supply Levels 70 You see these settings Print Settings ar Media Type Plain Paper Bright White Paper Print Quality Normal Grayscale Mirror Image Cancel Print 9 Select the type of paper you loaded as the Media Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details
23. EPSON EXCEED YOUR VISION WF 100 User s Guide Contents W100 Sen s GU G Aes oie sect lee A ae Sa cal dee T 9 Product BASICS visisinecadeceicctesaaslacerescnsanstascacesavaianeecneaneenenes tame ustuewaas bang vendederanvacasceueuniqthancuesavec einrnuthens tenueaesaiea 10 Using the Gomtrol Paneli sneen a aaea ERA EEA AE EEA eA ARA bet vetes Wpedendieeanmeateaebes 10 Gontrol Panel Ee 10 IAE RE DEE 11 Stat sS e GE 11 Changing LCD Screen Language ic ci cccccisiecteti scbvctin capens dead he esteeeeniacesy 12 PREM GM el 13 Product Paris Beete 14 glod Panes HOP EE 15 Printer Parts Inside and Enge ee geriet eege scandal santas 16 EE ele e EE 16 Charging the Battery Using the AC Adapter AAR 17 Charging the Battery Using the USB Cable 00 eceeecceeeeecceeeeeeeeceeeeeaaeeeeeaeeeeeeaaaeeeensneeeeeeeaaeeennea 18 The Power On and Sleep Timers sate cs gege deet Ee Sege EN 18 Changing the Power Off Timer Setting E 19 Changing the Sleep Timer Setting ue 20 Epson Connect Solutions for Smartphones Tablets and MOre cccccccesseeeceeeeeesessstteeeeeeeseees 21 Using Epson Email LEE 21 Using the Epson iPrint Mobile App NEE 22 Using Epson Remote Print ssiri ESA ENEE 22 STATE Ee El EE 23 Using Google Cloud Print E 23 Setting Up Google Cloud Print on a Chromebook eect ee eeeee eee tetee ee eeeee eee eeeaeeeeeteeeeeeeeeeeeee 24 WHET Networking eee iss sistas aie Saticca ih lesa aan aneso ia su td acne ae ered leah s
24. Epson Premium Presentation Paper Matte Matte Envelopes Envelope le Parent topic Loading Paper 44 Printing from a Computer Before printing from your computer make sure you have set up your product and installed its software as described in the Quick Guide Even if you have not installed the software you can still print from a Windows computer using the built in basic driver Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website If you see a Software Update screen select Enable automatic checking and click OK The update scans your system to see if you have the latest product software Follow the on screen instructions Caution If you are using the AC adapter do not disconnect it while the product is operating Printing may slow down which may cause a paper jam Printing with the Standard Epson Printer Software Windows Printing with the Built in Basic Driver Windows Printing with OS X Adjusting Print Density Adjusting Color Cancelling Printing Using a Product Button Printing with the Standard Epson Printer Software Windows You can print with the standard Epson printer software using any Windows printing program as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windo
25. From the home screen select Wi Fi Setup and press the OK button 32 You see this screen Wi Fi Setup 4 1 6 p Back ok Proceed 3 Press the arrow buttons to select Push Button Setup WPS and press the OK button 4 Follow the instructions on the LCD screen to complete WPS setup Your product should now display a Wi Fi symbol on the LCD screen Parent topic Wi Fi Protected Setup WPS Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network 1 From the home screen select Menu and press the OK button 2 Press the arrow buttons to select Network Settings and press the OK button 33 You see this screen Network Settings Back Proceed 3 Press the arrow buttons to select Print Status Sheet and press the OK button 4 Press the OK button to print the network status sheet Press the cancel button if you want to cancel the operation Examine the settings shown on the network status sheet to diagnose any problems you have Parent topic Wi Fi Networking Changing or Updating Network Connections See these sections to change or update how your product connects to a network Accessing the Web Config Utility Changing a USB Connection to a Wi Fi Connection Connecting to a New Wi Fi Router Disabling Wi Fi Features Parent topic Wi Fi Networking Related tasks Selecting Wireless Network Settings from the Cont
26. Increasing density may reduce print speed 1 From the home screen select Menu and press the OK button You see this screen Henu D Back Proceed Press the arrow buttons to select Plain Paper Density Setting and press the OK button You see this screen Plain Paper Density 3 Press the arrow buttons to select 1 or 2 and press the OK button 80 Parent topic Printing from a Computer Adjusting Color You can use the product s control panel to make the colors in your prints lighter or darker This is especially useful when you print with the built in basic driver which does not include color adjustment settings 1 From the home screen select Menu and press the OK button You see this screen Menu i Back Proceed Press the arrow buttons to select Color Adjustment and press the OK button You see this screen ew Color Adjustm D Standard 81 3 Doone of the following e To make the color darker select 1 and press the OK button e To make the color lighter select 1 and press the OK button Parent topic Printing from a Computer Cancelling Printing Using a Product Button If you need to cancel printing press the cancel button on your product Parent topic Printing from a Computer 82 Replacing Ink Cartridges and Maintenance Boxes The maintenance box stores ink that gets flushed from the system during print head cleaning When an ink cartridge is expended or the ma
27. K button Press the arrow buttons to select Nozzle Check and press the OK button You see this screen Load Letter 4 size plain paper Back Print Press the OK button The nozzle check pattern is printed 100 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning Do one of the following e If there are no gaps the print head is clean Select No and press the OK button e If there are gaps or the pattern is faint select Yes and press the OK button to continue Follow the instructions on the screen to clean the print head 101 If you don t see any improvement after cleaning the print head up to 2 times turn the product off and wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning Related topics Replacing Ink Cartridges and Maintenance Boxes Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer 1 Load a few sheets of plain paper in the product 2 Doone of the following e Windows Access the Windows Desktop and right click the product icon in the Windows taskbar e OS X In the Apple menu or the Dock select System Preferences Select Print amp Fax Print amp Scan or P
28. K to save your settings 12 On the next screen click OK or Print to start printing Parent topic Printing with the Built in Basic Driver Windows Related references Paper or Media Type Settings Related tasks Adjusting Print Density Adjusting Color 67 Printing with OS X You can print with your product using any OS X printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings OS X Selecting Page Setup Settings OS X Selecting Print Layout Options OS X Managing Color OS X Selecting Printing Preferences OS X Printing Your Document or Photo OS X Parent topic Printing from a Computer Selecting Basic Print Settings OS X Select the basic settings for the document or photo you want to print 1 2 Open a photo or document for printing Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details Select your product as the Printer setting Printer EPSON Presets Default Settings If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window 68 You see the expanded printer settings window for your product Printer EPSON Presets
29. OK button 4 Press the arrow buttons to select Paper Setting Alert and press the OK button 5 Select Off and press the OK button Parent topic Loading Paper Paper Loading Capacity See the table here for the loading capacity of the product Paper type Load up to this many sheets Plain paper 20 sheets Epson Bright White Paper Epson Presentation Paper Matte Epson Photo Paper Glossy 5 sheets Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss 41 Paper type Load up to this many sheets Epson Premium Presentation 1 sheet Paper Matte Envelopes 1 envelope Parent topic Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at epson com ink3 U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 216 x 279 mmh Epson Photo Paper Glossy 4 x 6 inches 102 x 152 mm 20 Letter 8 5 x 11 inches S041141 216 x 279 mm S041649 S041271 Epson Premium Photo Paper Glossy 5 x 7 inches 127 x 178mm S041464 20 8 x 10 inches 203 x 254 mm 58041465 20 50 Letter 8 5 x 11 inches S042183 2 42 Paper Type size Partnumber Sheet count Epson Ultra Premium Photo Paper 4 x 6 inches 102 x 152mm S042181 60 Glossy S042174 100 5 x 7 inches 127 x 178mm S041945 8 x 10 inches
30. Parent topic Printing with the Standard Epson Printer Software Windows Related tasks Checking for Software Updates Printing with the Built in Basic Driver Windows You can print from any Windows computer even if you do not have the product CD or an Internet connection as described in these sections Installing the Basic Driver Software Windows Selecting Print Settings Windows Basic Driver Parent topic Printing from a Computer 63 Installing the Basic Driver Software Windows You can use the included USB cable to connect the product to your computer and install the basic driver from the product itself 1 Make sure the product is not connected to the computer 2 Onthe product s control panel select Menu and press the OK button 3 Use the arrow buttons to select WF 100 Basic Driver and press the OK button 4 Follow the instructions on the LCD screen to connect the product and computer using the micro USB cable and press the OK button 5 Goto Computer or My Computer on the computer and double click EPSON gt SETUP 6 Follow the on screen instructions to complete the installation Parent topic Printing with the Built in Basic Driver Windows Selecting Print Settings Windows Basic Driver Select the settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Pr
31. Print window such as this one lt Status Location Comment Page Range oy C Pages 1 65535 Enter ether a single page number or a singe page range For example 5 12 2 Click OK or Print to start printing Parent topic Printing with the Standard Epson Printer Software Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 60 You see the printer settings window Document Sre Letter 3 1 2 x tie Oocsenent Fost Oocument Standard Quality Onentabon Portrait Landscape S Doament Hgh Quality AH Document 24ip Paper Type Pian Paper Bright White Paper T Ooament Fast Grayscale 9 Document Grayscale Quaity Standard Color Color Shack Grayscale 2SdedPrintrg OF 3 Select the print settings you want to use as defaults in all your Windows programs 4 Click OK These settings are now the defaults selected for printing You can still change them as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with the Standard Epson Printer Software Windows Changing the Language of
32. Select a language and press the OK button Parent topic Using the Control Panel Turning On Quiet Mode You can reduce the noise the product makes by turning on Quiet Mode Note Turning on this setting may reduce print speed 1 From the home screen select Menu and press the OK button 13 You see this screen Menu Back Proceed 2 Press the arrow buttons to select Printer Setup and press the OK button 3 Press the arrow buttons to select Quiet Mode and press the OK button 4 Select On and press the OK button Parent topic Using the Control Panel Product Parts Locations See these sections to identify the parts on your product Printer Parts Top Printer Parts Inside and Bottom Parent topic Product Basics 14 Printer Parts Top Micro USB port Power inlet Rear paper feed Edge guide Printer cover Control panel Output slot Power light o ON Oat Go N Battery charging light Parent topic Product Parts Locations 15 Printer Parts Inside and Bottom 1 Inner cover 2 __Ink cartridge holder do not remove 1 Maintenance box cover 2 Security lock slot for an optional security cable Parent topic Product Parts Locations Battery Charging You can charge the battery by connecting the power cord and AC adapter and plugging the product into an electrical outlet Or you can connect the product to your computer or other USB power source using the USB cable 16 Battery sta
33. Windows Basic Driver 64 PATTING WUE VO spe ccs E cated eS sec eed uae day E E E ataiaat nae eas bap aa ceeneeaa E 68 Selecting Basic Print Settings OS EE 68 Print Quality Options EE ee EELER 72 PPO DUO INS 0S D OERE E E AE A E EE 72 Selecting Page Setup Settings OS 8 etereEegCENESSNkd ENER NEE eeERd EENS EKOS ege ide 73 Selecting Print Layout Options OSX vce casee occu hecisoles Seened exnenectvadesvadseles ote ease caedaa tanec epedenuiedeenee 74 EE Leien 74 Color Matching and Color Options OS XA 75 Selecting Printing Preferences EE 76 Printing Preferences E 77 Printing Your Document or Photo OS Kc gecctces cles gege eege aere Eeer 77 Checking Print Status OS X erres a eee laws a a aa a 78 ele e MIE Re E 80 Adj sting GOON EE 81 Cancelling Printing Using a Product Button 82 Replacing Ink Cartridges and Maintenance BOXxes sccccseseeeeeseeeeeeeeeeeeeeeseeesenseeeeeesneeeeeeeeeeeeeeneseenees 83 Check Cartridge and Maintenance Box Gtaius AAR 83 Checking Cartridge and Maintenance Box Status on the LCD Screen sssssssesesesrrrrnnsssrerrrrne e 83 Checking Cartridge and Maintenance Box Status with Windows ssssssesseeeerrerrensrrrnnnnnnsrrrrnnnen 84 Checking Cartridge and Maintenance Box Status with OX 87 Purchase Epson Ink Cartridges and Maintenance Box 88 Ink Cartridge and Maintenance Box Part Numbers AA 88 Removing and Installing Ink CartridQes e cccccecceeeeeeeeeceeeeeeeeeeeeeeeeeesaaeeeeaae
34. able Epson Papers Related tasks Selecting Basic Print Settings Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings OS X Managing Color OS X Selecting Print Settings Windows Basic Driver Adjusting Color Related topics Replacing Ink Cartridges and Maintenance Boxes 144 When to Uninstall Your Product Software If you have a problem that requires you to uninstall and re install your software follow the instructions for your operating system Uninstalling Printing Software Windows Uninstalling Product Software OS X Parent topic Solving Problems Uninstalling Printing Software Windows You can uninstall and then re install your printer software to solve certain problems 1 Turn off the product 2 Disconnect any interface cables 3 Doone of the following e Windows 8 x Navigate to the Apps screen and select Control Panel gt Programs gt Programs and Features Select the uninstall option for your Epson product then select Uninstall Change Note If you see a User Account Control window click Yes or Continue In the next window select your product if necessary and click OK Then follow any on screen instructions e Windows other versions Click or Start and select All Programs or Programs Select Epson select your product then click EPSON Printer Software Uninstall Note If you see a User Account Control window click Yes or Continue In the next
35. acing Ink Cartridges and Maintenance Boxes Replacing the Maintenance Box Make sure you have a new maintenance box before you begin Caution Do not reuse a maintenance box that has been removed and left uninstalled for more than a week Keep the maintenance box away from direct sunlight 95 1 Remove the new maintenance box from its package Caution Do not touch the green chip on the maintenance box 2 Turn off the product and disconnect the power cord and USB cable Close the cover and turn the product upside down 4 Press the tabs and remove the maintenance box cover 96 Slide the maintenance box as shown and pull it out Note Do not touch the sections shown Doing so may prevent normal operation and cause ink to leak Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep the maintenance box out of the reach of children and do not drink the ink Place the used maintenance box in the plastic bag that came with the new maintenance box Seal the bag and dispose of it carefully Place the new maintenance box into the holder and slide it into place Reattach the maintenance box cover 97 Parent topic Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box 9
36. and size to print without borders Check the borderless paper compatibility list for details Select the orientation of your document Note If you are printing an envelope select Landscape Select the type of paper you loaded as the Paper Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details Select the Quality setting that matches the print quality you want to use Select a Color option e To print a color document or photo select the Color setting e To print text and graphics in black or shades of gray select the Black Grayscale setting To print on both sides of the paper select a 2 Sided Printing option To print multiple pages on one sheet of paper or print one image on multiple sheets of paper select one of the settings in the Multi Page menu and select the printing options you want To print multiple copies and arrange their print order select the Copies options To reduce noise during printing when you select Plain Paper Bright White Paper select Quiet Mode printing will be slower To preview your job before printing select Print Preview To save your print job as a project that can be modified and combined with other print jobs select Job Arranger Lite Print Quality Options Windows Multi Page Printing Options Windows 47 Parent topic Printing with the Standard Epson Printer Software Windows Related references Borderless Paper T
37. aper Density Setting and adjust the density On the product control panel select Menu gt Color Adjustment and adjust the color Align the print head Clean the paper path Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment 142 Related references Paper or Media Type Settings Related tasks Cleaning the Paper Path Using the Product Control Panel Loading Paper and Envelopes Related topics Replacing Ink Cartridges and Maintenance Boxes Grainy Printout If your printouts are grainy try these solutions Make sure you loaded the printable side of the paper correctly for your product Select a higher print quality setting and turn off any high speed settings in your product software Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Align the print head You may need to increase the image resolution or print a smaller size see your software documentation If you enlarged the image in an image editing program you need to increase the resolution setting to retain a high image quality Increase the resolution by the same amount you increased the image size For example if the resolution is 300 dpi dots per inch and you will double the image size later change the resolution setting to 600 dpi Note Higher resolution settings result in larger file sizes which take longer to process an
38. arent topic Solving Problems Nothing Prints If you have sent a print job and nothing prints try these solutions Make sure your product is turned on Make sure any interface cables are connected securely at both ends If you connected your product to a USB hub make sure it is a first tier hub If it still does not print connect your product directly to your computer instead of the hub Run a product check to see if a test page prints If the test page prints check to see if your product software is installed correctly On the product control panel select Menu gt Battery gt Battery Settings gt USB Power Supply via PC gt Off If you are printing a large image the computer may not have enough memory Print the image ata lower resolution or a smaller file size In Windows click Print Queue on the Maintenance tab in the printer settings window and check for the following e Check if there are any stalled or paused print jobs Cancel or unpause any jobs as necessary e Open the Printer menu and make sure the product is not offline e Open the Printer menu and set the product as the default printer if necessary 132 e In OS X select System Preferences from the Apple menu or Dock select Print amp Scan or Printers amp Scanners then double click your printer icon Check to see if any jobs are paused Cancel or unpause any jobs as necessary Parent topic Solving Problems Printing from a Computer Related tasks Run
39. ated oan ana SEAE Ea EAn Akaan dadana aS Eaua aa 26 Wi Fi Infrastructure Mode Setup 220 hdEAAEN se See tecraaecateoceneeemande eedi denne st tveeeeate suc lavsscieeedeanes 26 Selecting Wireless Network Settings from the Control Panel 27 Wi Fi Direct Mde Setup EE 29 Enabling Wi Fi Direct Mode EE 30 Wis PiProtected Sout VW EE 32 Using WPS to Connect to a Network teste EE dE ERENegEEN ENEE NEE ERC EEEe 32 Printing a Network Status SNOSb E 33 Changing or Updating Network Connections c cceceeeeeeeecee eee eeeeeeeeeeceeeeeeseaeeeeeeecaeeeeeeeeeeeesenaeeeseeees 34 Accessing the Web Config Utility EE 34 Changing a USB Connection to a Wi Fi CGonpnecthon eeceeee cece eeeeeceeeeeeeeeeeeeeeaaeeeeneeeeeeteeeeees 35 Connecting to a New Wis FAO EE 35 Di ablin ng WiFi Features oiin e a a era a a REEE h 36 Loading MT EE 37 Loading Paper and Envelopes ee ee eegene ee 37 Selecting the Paper Source Settings Control Panel 39 Turning Off the Paper Setting Ddlert Zeie ergeet dence cncccc teas wack ansde ccs dev scsetedducncee EE nennen nennen 40 Paper Loading Capacity EE 41 AvailableEpson Papers 2 civtsissers ved eege Nees AANER Eege Seed 42 Borderless Paper Type Compatibility AANEREN 43 Paper or Media Type Setting ee las ee geet cadens a 44 Printing froma CORPO ee ee ee Sa tend eek edt ie eet ies 45 Printing with the Standard Epson Printer Software Windows sssssssessseneenneesrnnerssrrnssrrnnnerennnrrneee 45 Selecting Basic Print Setti
40. c Printing with OS X Checking Print Status OS X During printing you can view the progress of your print job control printing and check ink cartridge status 1 Click the printer icon when it appears in the Dock 78 You see the print status window 8oo a EPSON w Pause Settings 8 About Downloads i Sa ep e es e e e e es e e e S e e e e e AT 2 Select the following options as necessary OS X 10 6 10 7 e To cancel printing click the print job and click the Delete icon e To pause a print job click the print job and click the Hold icon To resume a print job click the print job marked Hold and click the Resume icon e To pause printing for all queued print jobs click the Pause Printer icon e To check ink status click the Supply Levels icon OS X 10 8 10 9 To cancel printing click the IN button next to the print job e To pause a print job click the E button next to the print job To resume a print job click the E button e To pause printing for all queued print jobs click the large Pause button e To check ink status click the Settings icon then click the Supply Levels tab Parent topic Printing Your Document or Photo OS X 79 Adjusting Print Density You can increase print density to darken your prints on plain paper This is especially useful when you print with the built in basic driver which does not include density adjustment settings Note
41. d print Consider the limitations of your computer system when selecting a resolution and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related tasks Loading Paper and Envelopes 143 Selecting Basic Print Settings Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings OS X Selecting Printing Preferences OS X Selecting Print Settings Windows Basic Driver Incorrect Colors If your printouts have incorrect colors try these solutions e Make sure the Black Grayscale or Grayscale setting is not selected in your printer software e Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary e The ink cartridges may be old or low on ink and you may need to replace them e Your printed colors can never exactly match your on screen colors However you can use a color management system to get as close as possible Try using the color management options in your printer software e For best results use genuine Epson ink and paper e On the product control panel select Menu gt Color Adjustment and adjust the color Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Avail
42. does not improve one of the ink cartridges may be old or damaged and needs to be replaced 108 Parent topic Print Head Cleaning Related tasks Checking the Nozzles Using a Computer Utility Removing and Installing Ink Cartridges Print Head Alignment If your printouts become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizontal bands you may need to align the print head Note Banding may also occur if your print head nozzles need cleaning Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent topic Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product 1 Load a few sheets of plain paper in the product 2 From the home screen select Menu and press the OK button You see this screen 3 Press the arrow buttons to select Maintenance and press the OK button 109 4 Press the arrow buttons to select Head Alignment and press the OK button You see this screen Head Alignment Back Proceed 5 Press the arrow buttons to select Vertical Alignment or Horizontal Alignment and press the OK button 6 Press the OK button again to print an alignment sheet Note Do not cancel printing while you are printing a head alignment pattern 7 Check the printed pattern and select the number representing the most solid printed patte
43. duct on a network try these solutions e Make sure your product is turned on and connected to your network Verify connection using your product control panel e Check if your network name SSID contains non ASCII characters Your product cannot display non ASCII characters e Make sure your product is not connected to a guest network e If necessary reinstall your product software and try running EpsonNet Setup again 1 Reset your product s network settings to their factory defaults 2 Windows only uninstall your product software 3 Initialize your router following the instructions in your router documentation Note If you are reading these instructions online you will lose your Internet connection when you initialize your router so note the next step before initializing it 4 Download your product software from the Epson website using the instructions in the Quick Guide e If you have replaced your router reinstall your product software to connect to the new router Parent topic Solving Network Problems Related concepts When to Uninstall Your Product Software Related topics Wi Fi Networking 127 Product Does Not Appear in OS X Printer Window If your product does not appear in the OS X printer window try these solutions Turn your product off wait 30 seconds then turn it back on again If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon on your product s LCD is not lit make sur
44. e in your product Access the print settings in your print application Click the Main tab Select Plain Paper Bright White Paper or Envelope as the paper type setting Select the Black Grayscale checkbox Click OK Print your document Epson Status Monitor 3 displays a print message Click Print in Black to print your document Parent topic Printing with Black Ink and an Expended Color Cartridge Printing with an Expended Color Cartridge OS X If printing stops you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope 1 2 Click the printer icon in the Dock If you see a message telling you that you can Sai 5 with only black ink click the Delete icon to cancel your print job OS X 10 8 10 9 Click the message is displayed click OK icon to cancel your print job If an error In the Apple menu or the Dock select System Preferences Select Print amp Fax Print amp Scan or Printers amp Scanners select your product and select Options amp Supplies 93 4 Select Driver or Options You see a screen like this General Solve Supply Levels Utility To take full advantage of your printer s options confirm that they are accurately shown here For information on your printer and its optional hardware check the printer s documentation Skip Blank Page Quiet Mode Permit temporary black printing High Speed Printing Warning Notificati
45. e securely connected at both ends If you still have problems installing software disconnect the cable and carefully follow the instructions in the Quick Guide Also make sure your system meets the requirements for your operating system e Close any other programs including screen savers and virus protection software and install your product software again e In Windows make sure your product is selected as the default printer and the correct port is shown in the printer properties e If you see any error message or your software does not install correctly in Windows you may not have software installation privileges Contact your System Administrator Parent topic Solving Setup Problems Related concepts When to Uninstall Your Product Software Related references Windows System Requirements OS X System Requirements Solving Network Problems Check these solutions if you have problems setting up or using your product on a network Note Breakdown or repair of this product may cause loss of network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your network data and settings Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on a Network Product Does Not Appear in OS X Printer Window Cannot Print Over a Network Parent topic Solving Problems Related
46. e you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router If you are connecting the product wirelessly via EpsonNet Setup and the Wi Fi icon does not appear lit on your LCD screen make sure your product software was installed correctly If necessary reinstall your software Parent topic Solving Network Problems Related tasks Uninstalling Product Software OS X Cannot Print Over a Network If you cannot print over a network try these solutions Make sure that your product is turned on Make sure you install your product s network software as described in your product documentation Print a network status sheet and verify that the network settings are correct If the network status is Disconnected check any cable connections and turn your product off and then on again If you are using TCP IP make sure the product s IP address is set correctly for your network If your network does not assign IP addresses using DHCP set the IP address manually Make sure your computer and product are both using the same wireless network If network printing is slow print a network status sheet and check the signal strength If it is poor place your product closer to your router or access point Note Avoid placing your product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet Check to see if your wireless router or access point ha
47. eeeeeeaaaeeeneneeeeteeaaeeeeea 89 Printing with Black Ink and an Expended Color Cartridge ccccceceseceeeeeceeeeeeeeeeeeeeaeeeeeeeeeeeeeenaeeees 92 Printing with an Expended Color Cartridge Windows s ssssssnssesrneeernnernnrennerssrnrsssrrrnerrrnnerrn ne 93 Printing with an Expended Color Cartridge OS 3 93 Conserving Low Black Ink with Wumdows AA 95 Replacing the Maintenance BOX irises scieceaseeveraseyssencaecenut deus teceeegsanssqdactuadaneeniaseceeastecabsuts ENEE EE eege 95 Adj sting Print Quanity sao ois soso ess fe dc Aces aden ta cach cwncce ce ati acta ck dan sauce oesbobaut esacetencsbauatecanacaveraumecaccedeue 99 Print Head M intenan eini EE 99 Print Head Nozzle Check 99 Checking the Nozzles Using the Product Control Panel 99 Checking the Nozzles Using a Computer Utility eeeeeeeeeeeeeeeeeeeee eee eeaeeeeeeeeeeeeeeaeeeenee 102 Print Head Cleaning EE 105 Cleaning the Print Head Using the Product Control Panel 105 Cleaning the Print Head Using a Computer Utility n seeneneeeeeneeeesnneesnerrssrrrnserrnnnrnnnnrennnnennne 106 Print Head Me ln E EE 109 Aligning the Print Head Using the Product Control Panel 109 Aligning the Print Head Using a Computer Utility ccc eee ee eeeee eee eeeeeeeeeecaeeeeeeneeeeeetaaeeeeenaes 111 Cleaning the Paper Path Using the Product Control Panel 113 Transporting and Cleaning Your Product ccccceeeeseseeeeeneeeeeeesseneeeenseeeeeesseeeeeeeeeeeaseseseeneeeeeees
48. eenseeenees 115 Carrying and Transporting Your Proguet see n EEN degen 115 Cleaning Your ProdUCt rreren hitkeleteeel ean dE EEN 116 S lying E E 117 Checking for Software e E EE 117 i 118 Running a Product CHECK EE 120 Resetting Control Panel Defaults seteeRuguENENeNAREEE NENNEN athens nicte dean niedseasetv eee eden 121 Solving Power and Battery Probleme uk 122 PrOduchDOes NOt NEE 123 Product Does Not Turn M EE 123 Product tere ue 123 Battery Does Not Charge From Computel cccccccceessseeeeeeeceeeeeeaeeeeeeeeeseaaaeeseseeeeseeaaeeeeneaas 124 SOWING Te PROBDIGITS EE 124 Noise After Ink INStallationy neresine ina peed geed ARENS EE ege DE 124 Software Installation Problems gcc 2a6sesic ead ects ee Eed ee 125 SOIVING Network tele EE 125 Product Cannot Connect to a Wireless Router or Access Point ceeceeeceeeeeeeeeeeeeeeeeeseeeeeeee 126 Network Software Cannot Find Product on a Network 127 Product Does Not Appear in OS X Printer WiNdOW cceceeeeeeeeeeeeeeeneeeeeeeeeeeeeeaeeeeeeaeeeteeaees 128 Cannot nl LE e NET LEE 128 SOWING Paper PROMOS EE 129 Paper Feeding Neel EE 129 Paper Jam Problems in the Rear Paper Feed cscccceeeeeeeeeeeneeeeeeeeeeeeeeeceeeeeeeeeeeeseeeeeeennees 130 Paper Jam Problems Inside the Product 2 cccceeeeeeeecceeeeeeeeseeeneeeeeeeeeseeeeeeeeeeeeeeeeeneeeeeeeenees 131 Solving Problems Printing from a Computer 132 leie PES EE 132 Product Icon D
49. elect the following settings in your product software Make sure the paper type setting matches the type of paper you loaded Turn on any high speed settings in your product software Select a lower print quality setting On the product control panel make sure Plain Paper Density Setting is set to Standard Windows Click the Maintenance tab select Extended Settings and select the following settings e Always Spool RAW Datatype 134 e Page Rendering Mode e Print as Bitmap Parent topic Solving Problems Printing from a Computer Related references Windows System Requirements OS X System Requirements Paper or Media Type Settings Related tasks Turning On Quiet Mode Adjusting Print Density Selecting Basic Print Settings Windows Selecting Extended Settings Windows Selecting Basic Print Settings OS X Selecting Printing Preferences OS X Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages Note When printing using AirPrint the available print settings are different from those covered in this manual See the Apple website for details Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic Solving Problems 135 Inverted Image If your printed image is inverted unexpectedly
50. ent topic Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse This is to ensure that the product meets Energy Star standards of energy efficiency More energy savings can be achieved by setting the time to sleep to a shorter interval Parent topic Copyright Notice Copyright Attribution 2014 Epson America Inc 10 14 CPD 41557 Parent topic Copyright Notice 164
51. es for your product and paper to help match image colors You can customize the conversion method and filter settings on the ColorSync pop up menu in the print window Color Options Settings Manual Settings Lets you select manual color adjustments Click the arrow next to Advanced Settings and select settings for Brightness Contrast Saturation and individual color tones You can also select a color Mode setting for printing photos and graphics and the Fix Red Eye setting to reduce or remove red eye in photos Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Click the arrow next to Advanced Settings and select the Fix Red Eye setting to reduce or remove red eye in photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software Parent topic Managing Color OS X Selecting Printing Preferences OS X You can select printing preferences that apply to all the print jobs you send to your product 1 Inthe
52. ettings OS X Depending on your application you may be able to select the paper size and orientation settings from the print window Paper Size US Letter 8 50 by 11 00 inches Orientation le Is Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Size setting If you are printing a borderless photo select the Borderless checkbox or a paper size with a Borderless option You can also select a custom setting to create a custom paper size but the Quality setting will be limited to Normal 2 Select the orientation of your document or photo as shown in the print window Note If you are printing an envelope select the icon Note You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop up menu and selecting a scaling option Parent topic Printing with OS X Related references Borderless Paper Type Compatibility 73 Selecting Print Layout Options OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop up menu on the print window Layout Pages per Sheet 1 G P K L AN Border None Reverse page orientation Flip horizontally Cancel Print e To print multiple pages on one sheet of paper select the number of pa
53. f opening the package ae I amete O 88 Parent topic Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin You must install new cartridges immediately after removing the old ones Caution Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability 1 Turn on your product e Ifan ink cartridge is expended you see a message on the LCD screen Note which cartridge need to be replaced and press the OK button Select the option to replace the ink cartridge and press the OK button e If you are replacing a cartridge before you see a message on the LCD screen select Menu gt Maintenance gt Ink Cartridge Replacement Then press the OK button 2 Open the inner cover Caution Do not move the print head by hand otherwise you may damage your product Do not touch the flat white cable inside the printer 89 3 Pushin the blue tab to unlock the ink cartridge you are replacing Then lift the bottom of the ink cartridge to remove it Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a docto
54. ges in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting e To print borders around each page on the sheet select a line setting from the Border pop up menu e To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing with OS X Managing Color OS X You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer software 74 1 Select Color Matching from the pop up menu in the print window Color Matching ColorSync e EPSON Color Controls 2 Select one of the available options 3 Select Color Options from the pop up menu in the print window 4 Color Options Manual Settings Fix Photo Off No Color Adjustment gt Advanced Settings Cancel Print Note The available settings on the Color Options menu depend on the option you selected on the Color Matching menu Select one of the available options Color Matching and Color Options OS X Parent topic Printing with OS X Color Matching and Color Options OS X You can select from these settings on the Color Matching and Color Options menus 75 Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profil
55. h an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects 53 ICM Lets you manage color using installed color printing profiles No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software Parent topic Selecting Additional Layout and Print Options Windows Image Options and Additional Settings Windows You can select any of the Image Options and Additional Settings to customize your print Some options may be pre selected or unavailable depending on other settings you have chosen Image Options Emphasize Text Adjusts the weight of printed text to increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs and Images Prints colored graphics and images with overlay patterns For Color Text Graphs and Images Prints colored text graphics and images with overlay patterns Enhancement Options Specifies Color Universal Print enhancement settings for text graphics and images Additional Settings Options Rotate 180 Prints the image rotated 180
56. he Windows Desktop and right click the product icon in the Windows taskbar e OS X In the Apple menu or the Dock select System Preferences Select Print amp Fax Print amp Scan or Printers amp Scanners select your product and select Options amp Supplies Select Utility and select Open Printer Utility Select Head Cleaning You see a window like this Click Start to dean the print head nozzles Because deaning consumes some ink only dean the print head when faint areas or gaps appear in your printout Use the Nozzle Check utility first to confirm that the print head needs to be deaned If the ink is low or expended replace the cartridge first Click Start to begin the cleaning cycle Caution Never turn off the product or open the inner cover during a cleaning cycle or you may not be able to print When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print 107 Print head is clean Check the printed pattern to see if there are gaps in the lines Print head needs cleaning e lf there are no gaps click Finish e lf there are gaps or the pattern is faint click Clean to clean the print head again If you don t see any improvement after cleaning the print head up to 2 times turn off the product and wait at least 6 hours Then check the print head nozzles and try cleaning the print head again if necessary If quality still
57. he ink and maintenance box status is displayed as shown gt ETO Ready DI Menu eWi Fi Setup T Select Note The displayed levels are approximate Parent topic Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status with Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer 1 To check your status access the Windows Desktop double click the product icon in the Windows taskbar and click Details 84 You see this window EPSON rh It is ready to print Black Color 215 HI Maintenance Box Service Life 2 Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences 85 You see this window Event M Error C Communication Error Printer Selection Error O Ink Low Simple status notification Select Shortcut Icon V Register the shortcut icon to the taskbar Double ciicking the Shortcut Icon open
58. ide Parent topic Changing or Updating Network Connections Connecting to a New Wi Fi Router If you change the wireless router you have been using on your network you need to update your product s Wi Fi connection to the new router 1 Do one of the following e Windows Uninstall your product software e OS X Go to the next step Download and install your product software from the Epson website using the instructions in the Quick Guide 35 Parent topic Changing or Updating Network Connections Disabling Wi Fi Features You may need to disable your product s Wi Fi features if you change your network connection type or need to solve a problem with your network connection Note Before disabling Wi Fi features make a note of your product s SSID network name and password and any network settings selected for the Epson Connect services you may use 1 From the home screen select Wi Fi Setup and press the OK button You see this screen Wi Fi Setup a 1 6 p Back ok Proceed 2 Press the arrow buttons to select Disable Wi Fi and press the OK button 3 When you see the confirmation press the OK button to disable Wi Fi Parent topic Changing or Updating Network Connections 36 Loading Paper Before you print load paper for the type of printing you will do Loading Paper and Envelopes Selecting the Paper Source Settings Control Panel Turning Off the Paper Setting Alert Paper Loading Capacity Availab
59. idge Caution If you remove an ink cartridge for later use recap the ink cartridge using the cap that came with it to prevent the ink from drying out and to protect the surrounding area from getting smeared by ink Store the ink cartridge in the same environment as the product Do not leave the product with the ink cartridges removed for an extended period of time Otherwise ink remaining in the print head nozzles may dry out and you may not be able to print Parent topic Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Printing with Black Ink and an Expended Color Cartridge When the color ink cartridge is expended you can temporarily continue printing from your computer using black ink Replace the expended color cartridge as soon as possible for future printing 92 Printing with an Expended Color Cartridge Windows Printing with an Expended Color Cartridge OS X Parent topic Replacing Ink Cartridges and Maintenance Boxes Printing with an Expended Color Cartridge Windows If you see a message during printing telling you that you can temporarily print in black ink with an expended color cartridge you can cancel your print job and select settings to print on plain paper or on an envelope Note To use this feature Epson Status Monitor must be enabled 9 o Jm um P pb Click Cancel or Cancel Print to cancel your print job Load plain paper or an envelop
60. ight arrow button to move to the next character e To delete characters press the left arrow e When you finish entering characters press the OK button 6 Press the OK button again You see a screen like this Wi Fi Direct P 31 7 Use your computer or wireless device to select the Wi Fi network name SSID displayed on the LCD screen then enter the password shown 8 Press the OK button to exit You see the AP connection symbol on the LCD screen and should be able to print directly to your product from your computer or device Note If the AP connection symbol is not displayed on the LCD screen Wi Fi Direct mode is not enabled Repeat these steps to try again Parent topic Wi Fi Direct Mode Setup Wi Fi Protected Setup WPS If your network uses a WPS enabled wireless router or access point you can quickly connect your product to the network using Wi Fi Protected Setup WPS Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may be a virtual WPS button in the software for the device Check your network product documentation for details Using WPS to Connect to a Network Parent topic Wi Fi Networking Using WPS to Connect to a Network If you have a WPS enabled wireless router or access point you can use Wi Fi Protected Setup WPS to connect your product to the network 1 Press the WPS button on your router 2
61. ing options for 2 Sided Printing e Manual Long edge binding to print your double sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side e Manual Short edge binding to print your double sided print job by printing one side and prompting you to flip the paper over on the short edge to print the other side 2 Click the Settings button 49 You see this window T Binding Margin Front Page Back Page Select the double sided printing options you want to use Click OK to return to the Main tab Print a test copy of your double sided document to test the selected settings Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Parent topic Printing with the Standard Epson Printer Software Windows Related tasks Selecting Basic Print Settings Windows Double sided Printing Options Windows Dap w You can select any of the available options on the 2 Sided Printing Settings window to set up your double sided print job 50 Binding Edge Options Select a setting that orients double sided print binding in the desired direction Binding Margin Options Select options that define a wider margin to allow for binding Booklet Select the Booklet checkbox to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Op
62. int Settings Windows Basic Driver Loading Paper and Envelopes Slanted Printout If your printouts are slanted try these solutions e Slide the edge guide against the edge of the paper e Select a higher print quality setting in your printer software e Turn off any high speed settings in your product software e Align the print head e Make sure the product is not printing while tilted or at an angle Parent topic Solving Page Layout and Content Problems Related concepts Print Head Alignment 139 Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Solving Print Quality Problems Check these sections if your printouts have problems with print quality but your image looks fine on your computer screen Note When printing using AirPrint the available print settings are different from those covered in this manual See the Apple website for details White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent topic Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints also called banding try these solutions before you reprint e Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary e Make sure the paper type setting matches the type of paper you loaded e Make sure you loaded the printable side of the
63. int option in the File menu or another command See your application s help utility for details 64 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Layout tab of your printer settings window Let Paper Qualty Orientation ES Page Order Front to Back Page Format Pages per Sheet Border Select the orientation of your document Note If you are printing an envelope select Landscape Select the page order and format for your document Click the Paper Quality tab 65 You see this screen Layou Paper Qualty Tray Selection nien TENS Media Plain Paper Color Select the type of paper you loaded as the Media setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details Select a Color option e To print text and graphics in black or shades of gray select the Black amp White setting e To print a color document or photo select the Color setting Click Advanced 66 You see this screen or Paper Output re Letter v B M Graphic z Image Color Management ICM Method ICM Disabled ICM Intent Pictures 7 Se Document Options Advanced Printing Features Enabled Pages per Sheet Layout Right then Down 10 Select the size of the paper you loaded as the Paper Size setting 11 Click O
64. inted pattern for each set Vertical alignment 1O 8 1 3 4 1 112 Horizontal alignment Qi i ams 3 EE ee e After choosing each pattern number click Next e If no patterns are aligned in one or more of the sets choose the closest one in each set and click Realignment Then print another alignment sheet and check it Note Click Skip where available if you want to skip a particular alignment sheet 6 When you are done click Finish Parent topic Print Head Alignment Cleaning the Paper Path Using the Product Control Panel You can clean the paper path using the control panel on your product 1 Load a few sheets of plain paper in the product 2 From the home screen select Menu and press the OK button 113 5 6 You see this screen Henu Back Proceed Press the arrow buttons to select Maintenance and press the OK button Press the arrow buttons to select Paper Guide Cleaning and press the OK button Follow the on screen instructions to clean the paper path Repeat as necessary until the paper comes out clean Parent topic Adjusting Print Quality 114 Transporting and Cleaning Your Product Follow the instructions in these sections to transport your product or clean it if necessary Carrying and Transporting Your Product Cleaning Your Product Carrying and Transporting Your Product Follow these tips for traveling with your product Charge the product before you leave Make
65. intenance box is at the end of its service life you need to replace it You may also need to replace a cartridge that is more than six months old if your printouts do not look their best even after cleaning and aligning the print head Note Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal please go to epson com recycle for more information Check Cartridge and Maintenance Box Status Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Printing with Black Ink and an Expended Color Cartridge Conserving Low Black Ink with Windows Replacing the Maintenance Box Check Cartridge and Maintenance Box Status Your printer and its software will let you know when an ink cartridge is low or expended or when the maintenance box needs to be replaced Checking Cartridge and Maintenance Box Status on the LCD Screen Checking Cartridge and Maintenance Box Status with Windows Checking Cartridge and Maintenance Box Status with OS X Parent topic Replacing Ink Cartridges and Maintenance Boxes Checking Cartridge and Maintenance Box Status on the LCD Screen You can check the status of your ink cartridges and maintenance box on your product s LCD screen e If necessary press the cancel button to return to the home screen 83 T
66. is device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device If this equipment has more than one interface connector do not leave cables connected to unused interfaces Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment For Canadian Users CAN ICES 3 B NMB 3 B Parent topic Notices Software Notice 1 This printer product includes open source software programs according to the license terms of each open source software program 2 We provide the source code of some of such open source software until five 5 years after the discontinuation of same model of this printer product If you desire to receive the source code above please contact the customer support of your region You shall comply with the license terms of each open source software program 3 The open source software programs are WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE See the license agreements of each open source software program for more details which are described in OSS pdf on the Epson support site 4 The license terms of each open source software program are described in OSS pdf on the Epson support site Parent topic Notices Trademarks EPSON and Supplies
67. is not in the ink cartridge replacement position follow the instructions on replacing an ink cartridge in this manual to move it 2 Remove and reinsert the replaced ink cartridge making sure to push it all the way into its slot 3 Complete the ink cartridge installation steps Parent topic Solving Problems Printing from a Computer Related tasks Removing and Installing Ink Cartridges Printing is Slow If printing becomes slow try these solutions Make sure your system meets the requirements for your operating system If you are printing a high resolution image you may need more than the minimum requirements If necessary increase your system s memory If you are using Windows 7 close the Devices and Printers window before you print If you are using OS X make sure you download and install the Epson printer driver Make sure Quiet Mode is turned off Clear space on your hard drive or run a defragmentation utility to free up existing space Close any programs you are not using when you print If your product is connected to a USB hub connect it directly to your computer instead Connect the AC adapter instead of running on the battery If printing becomes slower after printing continuously for a long time the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest with the power on for 30 minutes then try printing again For the fastest printing s
68. lated references Paper Loading Capacity Paper Specifications Selecting the Paper Source Settings Control Panel You can change the default paper size and paper type using the control panel on the product 1 From the home screen select Menu and press the OK button 2 Press the arrow buttons to select Printer Setup and press the OK button 39 You see this screen Printer Setup Back Proceed 3 Select Paper Source Settings and press the OK button Note To turn off the automatic display of the paper settings screen after paper is loaded in the printer set the Paper Configuration setting to Off If you do this you will not be able to use AirPrint Select Paper Setup and press the OK button Select Paper Size and press the OK button Select the paper size you loaded and press the OK button Select Paper Type and press the OK button OO NY A9 St Select the paper type you loaded and press the OK button Parent topic Loading Paper Related references Paper or Media Type Settings Turning Off the Paper Setting Alert The Paper Setting Alert warns you when the paper settings do not match the paper you loaded You can turn off this feature from the product s control panel 1 From the home screen select Menu and press the OK button 2 Press the arrow buttons to select Printer Setup and press the OK button 40 You see this screen Printer Setup Back Proceed 3 Select Paper Source Settings and press the
69. le Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper and Envelopes You can load envelopes and paper up to this size in the rear paper feed Legal 8 5 x 14 inches 216 x 357 mm 1 Lift up and open the printer cover 2 Slide the edge guide to the left 37 Do one of the following e Load paper in the rear paper feed behind the tabs with the glossy or printable side faceup e Load an envelope with the flap edge facedown and to left as shown e Load one sheet of loose leaf paper or other paper with holes along the sides with the glossy or printable side faceup Slide the edge guide against the paper but not too tightly 38 Note Make sure the paper fits under the tab on the edge guide If you cannot move the edge guide make sure the part on the right side is in the correct position Slide the edge guide all the way left and the part on the right side all the way right then try again D rr 5 Select the size and type of paper you just loaded on the product LCD screen Always follow these paper loading guidelines e Load only the recommended number of sheets e Load paper short edge first and printable side faceup e If you have trouble loading envelopes press each envelope flat before loading it e Check the paper package for any additional loading instructions Parent topic Loading Paper Re
70. ly plugged in Make sure the battery is charged Parent topic Solving Power and Battery Problems Related concepts Battery Charging Product Does Not Turn Off If your product does not turn off try this solution 1 2 Disconnect the AC adapter and the USB cable Hold down the power button and the cancel button at the same time for more than 7 seconds then release both buttons To prevent the print head from drying out turn the printer back on then turn it off by pressing the power button Parent topic Solving Power and Battery Problems Product Turns Off Automatically If your product turns off automatically try these solutions The LCD screen turns off when the product goes into sleep mode Press any button to turn the screen on The product s Power Off Timer turns it off when it is not in use Press the power button to turn it back on If the product was running on the battery you may have to connect the AC adapter to charge the battery Press the power button to turn the product back on Parent topic Solving Power and Battery Problems Related concepts Battery Charging Related topics The Power Off and Sleep Timers 123 Battery Does Not Charge From Computer If you are unable to charge your product by connecting it to a computer try these solutions e Check the battery setting on the product control panel 1 Disconnect the USB cable 2 On the product control panel select Men
71. manual See the link below 2 Connect your Apple device to the same wireless network that your product is using 3 Print from your device to your product Note For details see the AirPrint page on the Apple website Parent topic Product Basics Related tasks Selecting the Paper Source Settings Control Panel Related topics Wi Fi Networking Using Google Cloud Print With a Google Account you can print from your Apple or Android device to your Epson product You can also print from Chromebooks and the Google Chrome browser without drivers or cables Set up your Epson product for network printing as described in this manual See the link below 23 Note Make sure your Epson printer and computer are connected to the same network before starting the Google Cloud Print setup Connect your device to the same network that your Epson product is using Print a network status sheet Locate your product s IP address on the network status sheet Enter the IP address into the address bar of a web browser Select the Google Cloud Print Services option D Fb oh Note If you don t see the Google Cloud Print Services option turn your product off and back on H the option still doesn t appear select the Firmware Update option and follow the on screen instructions to update your product 6 Click Register Select the checkbox to agree to the Usage Advisory and click Next 8 Click OK to launch the sign in page A separate browser wi
72. nded Settings Windows Selecting Basic Print Settings Windows Selecting Printing Preferences OS X Selecting Basic Print Settings OS X Incorrect Margins on Printout If your printed page has incorrect margins try these solutions e Make sure you selected the correct paper size settings in your printing program and printer software e Make sure you selected the correct margins for your paper size in your printing program e Make sure your paper is positioned correctly for feeding into the printer e Make sure the part on the right side of the rear paper feed slot is all the way on the right then reload paper You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Loading Paper and Envelopes Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Selecting Page Setup Settings OS X Selecting Print Settings Windows Basic Driver Border Appears on Borderless Prints If you see a border on borderless prints try these solutions e Make sure you are printing on a compatible borderless paper type and size Note Do not select a custom paper size for borderless prints e Windows Make sure you selected the Borderless setting in your printer software e OS X Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer software 137 e Adjust the Expansion set
73. ndow opens 9 Enter your Google Account username and password and click Sign in or if you don t have an account click Sign up for a new Google Account and follow the on screen instructions 10 Click Finish printer registration to complete setup and print a test page Your product is now linked to your Google Account and can be accessed from any Chromebook computer Apple or Android device with Internet access Visit Epson Support for more information on using Google Cloud Print or the Google Cloud Print website for a list of supported apps Setting Up Google Cloud Print on a Chromebook Parent topic Product Basics Related tasks Printing a Network Status Sheet Related topics Wi Fi Networking Setting Up Google Cloud Print on a Chromebook With a Google Account you can print from a Chromebook without drivers or cables 24 Set up your Epson product for network printing as described in this manual See the link below Note Make sure your Epson product is connected to your wireless network before starting the Google Cloud Print setup 1 Turn on your Chromebook and connect it to the same wireless network as your product Note See your Chromebook s documentation for details on connecting to a network Do one of the following e Click Add to Cloud Print in the notification that appears in the corner of your Chromebook screen Note If you do not see a notification check to see if anumber appears in the status area at
74. ngs Windows nk 46 Print Quality Options lee 48 Multi Page Printing KIDS Eege seme Mad eae Seege 48 Selecting Double sided Printing Settings Windows ssssssseesssnnesssenesserrnserrnrnernnnerennnrsrnnnssrernsene 48 Double sided Printing Options WINdOWS ee ENEE SEN ENEE Eeer 50 Selecting Additional Layout and Print Options Wmdows ssssssssssernssernnesenrerrennestnnnsstnrnssrrnneet 51 Custom Color Correction Options WiNGOWS cc ceeesecceeeeeeeeeeeseeeeeeeeseeeeseseneeeneeaeeeeeenaes 53 Image Options and Additional Settings Windows 54 Header Footer Settings Windows kA 55 Selecting a Printing Preset lt WINdOWS eege eet eege Eeer eines 56 Selecting Extended Settings WINdOWS AANEREN 57 Extended Settings WINdOWS sicc csosecazeceehvcus rout eedescnndeaptvaceiatdeenereian ddeuuichceteaseteeer ere ea treerne rnent 58 Printing Your Document or Photo WindOWS i3 22 ZegZeeEIEENN Eed SEENEN NEE 59 Selecting Default Print Settings Wimdows kk 60 Changing the Language of the Printer Software Screens ssssessseseresesertstresserrserrrnerrrnne 61 Changing Automatic Update Options cece eeeneeeeeeeeeeeeeeeeeeeeeeaaeeeeeeeeeeeesaaeeeeceeeeeesseaeeeeenaas 62 Printing with the Built in Basic Driver WiNdOWS 2 deCENReECENEE ESA dEEERSSEEER ENEE ENNEN 63 Installing the Basic Driver Software Windows ss ssssssesseeersnrtesnrrsstrrnstrrnstrrnnnttnnneennnnssnennsene 64 Selecting Print Settings
75. ning a Product Check Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar first try restarting your computer If that does not work try this solution 1 Do one of the following e Windows 8 x Navigate to the Apps screen and select Control Panel gt Hardware and Sound gt Devices and Printers e Windows 7 Click and select Devices and Printers e Windows Vista Click select Control Panel and click Printer under Hardware and Sound e Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Hardware if necessary and Printers and Faxes 2 Right click your product name select Printing Preferences and select your product name again if necessary Click the Maintenance tab Click the Extended Settings button Select Enable EPSON Status Monitor 3 then click OK Click the Monitoring Preferences button Click the checkbox for the option that adds the shortcut icon to the taskbar Click OK to close the open program windows Parent topic Solving Problems Printing from a Computer ON DOO FR Co Error After Cartridge Replacement If you see an error light or error message after you replace an ink cartridge follow these steps 1 Make sure the print head is in the ink cartridge replacement position The ink cartridge holder should be beneath the cutout in the product case 133 Note If the print head
76. nitor will not display an accurate cartridge status Parent topic Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Purchase Epson Ink Cartridges and Maintenance Box You can purchase genuine Epson ink maintenance boxes and paper at Epson Supplies Central at epson com ink3 U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Note This product uses only genuine Epson brand cartridges Other brands of ink cartridges and ink supplies are not compatible and even if described as compatible may not function properly The cartridges included with the printer are designed for printer setup and not for resale After some ink is used for priming the rest is available for printing Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains in the cartridge after the replace cartridge indicator comes on Ink Cartridge and Maintenance Box Part Numbers Parent topic Replacing Ink Cartridges and Maintenance Boxes Ink Cartridge and Maintenance Box Part Numbers Use these part numbers when you order or purchase a new maintenance box or ink cartridges Maintenance box part number T2950 Note For best printing results use up a cartridge within 6 months o
77. ns for your product Note Epson offers a recycling program for end of life products Please go to this site for information on how to return your products for proper disposal Windows System Requirements OS X System Requirements Printing Specifications Paper Specifications Printable Area Specifications Ink Cartridge Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems e Windows 8 x e Windows 7 e Windows Vista e Windows XP Professional x64 Edition e Windows XP SP3 e Windows Server 2012R2 e Windows Server 2012 e Windows Server 2008R2 e Windows Server 2008 148 e Windows Server 2003R2 e Windows Server 2003 Windows Server supports only the printer driver any additional included software is not supported Note Visit Epson s support website at epson com support U S or epson ca support Canada for the latest in compatibility and drivers for your product Parent topic Technical Specifications OS X System Requirements To use your product and its software your Mac should use one of these operating systems e OS X 10 9 x e OS X 10 8 x e OS X 10 7 x e OS X 10 6 x Note Visit Epson s support website at epson com support U S or epson ca
78. oads e Windows Your printer software automatically checks for updates You can also manually update the software by selecting Software Update here e Accessing the Windows Desktop and right clicking the product icon in the Windows taskbar e On the Maintenance tab in the printer settings window You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON Software program group accessible by the Start button or on the Start or Apps screens depending on your version of Windows e OS X You can manually update the software by opening the Applications gt Epson Software folder and selecting EPSON Software Updater Parent topic Solving Problems 117 Product Status Messages If you see an error code on the LCD see the solutions here to troubleshoot it LCD code Condition solution E 01 A printer error has occurred Turn the product off and then back on again If the error continues check for a paper jam If there is no paper jam contact Epson for support The ink pad is at the end of its service life Turn off the product and contact Epson for support The maintenance box is full Turn off the product and replace the maintenance box E 13 The maintenance box is missing or not installed correctly Turn off the product and install the maintenance box The maintenance box is not recognized Turn off the product and install the maintenance box If the error continues replace the maintenance box A batte
79. oes Not Appear in Windows Taskbar 133 Error After Cartridge Replacement ek 133 Pining Re EE 134 Solving Page Layout and Content Problem ceeccceeeeseeeeeeeeeceeeeecaaeeeeeneceeeeesaaeeeeegeeeeeeaaaaeeesaes 135 re Wiele EE 136 TOO Many CODIGS SME EE 136 Blank Pages d EE 136 INCOreGt Margins on de e EE 137 Border Appears on Borderless Prints i c 2 ccataseccbatacauiaticeetat NEEN dd eEEN 137 Incorrect Characters ln EE 138 Incorrect Image Size or Foren iiieceapseewtandesrtdeadsinaskieietadseedaue siete hledetateh apweeens tata 139 FAINT CY Gelee 139 Solving PrinvQuality Problem S araneae nt e a e n ruse EA 140 White or Dark Lines in ERIERENEiegegtgege iege guer acai ceupianducdedeh Sege deeg dege eeneg uer 140 Bl rry or Smeared Printout serere aaaea ei orere aia peas a NEA AEAT Ena dea ee erate devs 141 Faint Printout or Printout Has Gaps visi scerciedes ats ores aeecatdatinnePageer ei deGeENd SR EEeEEd ENEE 142 CELUI PMO EE 143 Incorrect El E 144 When to Uninstall Your Product Software AEN 145 Uninstalling Printing Software tee 145 Uninstalling Product Software OS X ssiccsiccakdi SEENEN DESEN dees 146 Where 16 Get EE 146 Technical Specifications E 148 Windows System Requirements Au 148 OS X System Requirements EE 149 Printing Eelere 149 Paper Specifications EE 149 Printable Area Specifications EE 150 daer ege Ge e E 152 Bil eet 153 SE ue e sat sc czas cee dienses ean a A EEEE Ra EAEN ee die advan ea SENARREN enn giat 153
80. ome automobiles For USB charging the printer must be turned off or in sleep mode 1 To charge from a computer make sure the computer is on and not in sleep or hibernation mode 2 Connect the printer to any USB port on the computer using the USB cable The L battery charging light turns on During charging the computer recognizes the printer as a USB mass storage device Parent topic Battery Charging The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time You can adjust the time period before power management but increasing the time reduces the product s energy efficiency Changing the Power Off Timer Setting Changing the Sleep Timer Setting Parent topic Product Basics 18 Changing the Power Off Timer Setting You can use the product s control panel to change the time period before the printer turns off automatically You can set two different time periods one for external power and one for battery power 1 From the home screen select Menu and press the OK button You see this screen Menu Back Proceed Press the arrow buttons to select Printer Setup and press the OK button Press the arrow buttons to select Power Off Timer and press the OK button You see this screen Power Off Timer Back Proceed 4 Doone of the following To set the timer when external power is in use press the OK button 19 e To set te timer
81. ons Establish biderectional Communication Cancel OK Select On as the Permit temporary black printing setting Click OK Close the utility window ONO Load plain paper or an envelope in your product 9 Access the print settings in your print application 10 Select Print Settings from the pop up menu 11 Select Plain Paper Bright White Paper or Envelope as the paper type setting 12 Select the Grayscale option 13 Click Print to print your document Parent topic Printing with Black Ink and an Expended Color Cartridge 94 Conserving Low Black Ink with Windows The following window appears when black ink runs low and there is more color ink EPSON Status Monitor 3 Black ink is low You can extend black ink cartridge Me by printing with a mixture of other colors to create composite black Do you want to do this for the current print job No Note The window appears only when you have selected Plain Paper Bright White Paper as the paper type setting and depends on other selected print settings To use this feature Epson Status Monitor must be enabled Click Yes to use a mixture of color inks to create black or No to continue using the remaining black ink for the document you are printing e Click Disable this feature to continue using the remaining black ink Note If you disable this feature it remains disabled until you install a new black ink cartridge Parent topic Repl
82. ons from authorized staff members at the facility and follow all posted warnings and directions on the device to avoid causing an accident Parent topic General Printer Safety Instructions FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver 161 e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification or Declaration of th
83. paper correctly for your product e Turn off any high speed settings in your product software e Align the print head e You may need to replace the ink cartridges Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment 140 Related references Paper or Media Type Settings Related tasks Selecting Additional Layout and Print Options Windows Selecting Printing Preferences OS X Selecting Print Settings Windows Basic Driver Loading Paper and Envelopes Related topics Replacing Ink Cartridges and Maintenance Boxes Blurry or Smeared Printout If your printouts are blurry or smeared try these solutions Make sure your paper is not damp curled old or loaded incorrectly in your product Use a support sheet with special paper or load special paper one sheet at a time Make sure your paper meets the specifications for your product Use Epson papers to ensure proper saturation and absorption of genuine Epson inks Make sure the paper type setting in your product software matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product Remove each sheet from the output tray as it is printed Avoid handling printouts on glossy paper right after printing to allow the ink to set Turn off any high speed settings in your product software If you print on both sides of a sheet of paper smudges may appea
84. r on the reverse side of heavily saturated or dark images If one side of a sheet will contain a lighter image or text print that side first Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Align the print head Clean the paper path Note Your product will not operate properly while tilted at an angle Place it on a flat stable surface that extends beyond the base of the product in all directions 141 Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Paper Specifications Related tasks Selecting Basic Print Settings Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings OS X Selecting Printing Preferences OS X Selecting Print Settings Windows Basic Driver Cleaning the Paper Path Using the Product Control Panel Loading Paper and Envelopes Faint Printout or Printout Has Gaps If your printouts are faint or have gaps try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridges may be old or low on ink and you may need to replace them Make sure the paper type setting matches the type of paper you loaded Make sure your paper is not damp curled old or loaded incorrectly in your product On the product control panel select Menu gt Plain P
85. r right away Keep ink cartridges out of the reach of children 4 Recap the used ink cartridge using the cap that came with it Note Dispose of used cartridges carefully Do not take the used cartridge apart or try to refill it 90 5 Remove the cartridge from the package and remove the yellow tape Caution Do not touch the areas shown below Doing so may prevent normal operation and printing SN 6 Remove the cap from the cartridge and store it for later use d Ke Note Save the cap so you can recap ink cartridges before storing or disposing of them Caution Do not remove any other labels or seals or ink will leak 91 7 Insert the ink cartridge at a slight angle into the ink cartridge holder as shown Then press the bottom of the ink cartridge down until it clicks into place 8 After you replace the cartridge or cartridges that need replacing close the inner cover and press the OK button The product starts priming the ink This takes a few minutes When you see a completion message on the LCD screen ink replacement is complete Note Do not turn off the product while it is priming or you will waste ink If you see an error screen telling you an ink cartridge is installed incorrectly open the inner cover and press the ink cartridge down until it clicks into place When you re finished close the inner cover If you remove a low or expended ink cartridge you cannot re install and use the cartr
86. r within two minutes If you wait longer than two minutes a time out error occurs the code changes and you must enter a new code To make wireless connection settings from your computer insert your product CD into your computer and follow the on screen instructions The Paper Configuration setting must be turned on to use AirPrint l 81 The product is switching to battery power because the AC adapter is disconnected Printing may be slower when running on the battery Recovery An error has occurred during firmware updating Connect your product using a USB cable mode and try updating the firmware again If you still receive this error message contact Epson for support Note The ink pads in the printer collect distribute and contain the ink that is not used on printed pages During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life The Epson Status Monitor your LCD or lights on the control panel will advise you when these parts need replacing If this happens during the standard warranty of the product the exchange of the product or replacement of the pads is covered under the standard warranty If the product is out of warranty the pads can be replaced by any Epson authorized service provider The waste ink pads are not a user replaceable part Parent topic Solving Problems Related concepts Battery Charging
87. re Where to Get Help If you need to contact Epson for technical support services use the following support options Internet Support Visit Epson s support website at epson com support U S or epson ca support Canada for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Speak to a Support Representative Before you call Epson for support please have the following information ready e Product name e Product serial number located on a label on the product 146 Proof of purchase such as a store receipt and date of purchase e Computer configuration e Description of the problem Then call e U S 562 276 7202 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Canada 905 709 2567 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Days and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at epson com ink3 U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Parent topic Solving Problems 147 Technical Specifications These sections list the technical specificatio
88. re you replace them with fuses of the correct size and rating Leave the ink cartridges installed Removing the cartridges can dehydrate the print head and may prevent the printer from printing Before transporting the printer make sure that the print head is in the home far right position and the ink cartridges are in place The printer includes a built in battery When disposing of the printer make sure to follow local battery disposal regulations Warning The cords included with this product contain chemicals including lead known to the State of California to cause birth defects or other reproductive harm Wash hands after handling This notice is provided in accordance with Proposition 65 in Cal Health amp Safety Code 25249 5 and following Battery Safety Instructions Ink Cartridge Safety Instructions LCD Screen Safety Instructions Wireless Connection Safety Instructions Parent topic Notices 159 Battery Safety Instructions If the battery is not fully charged within the specified time stop charging Otherwise the battery could become hot emit smoke rupture or catch fire Do not place the product in a microwave oven or high pressure container Otherwise the battery could become hot emit smoke rupture or catch fire If battery acid gets into your eyes or on your skin immediately rinse the affected area thoroughly with water and seek medical treatment Otherwise permanent eye damage could result If
89. red Temperature Storage 22 to 104 F 30 to 40 C 1 month at 104 F 40 C Ink freezes at 3 2 F 16 C Ink thaws and is usable after 3 hours at 77 F 25 C Note For best printing results use up a cartridge within 6 months of opening the package Parent topic Technical Specifications Related references Ink Cartridge and Maintenance Box Part Numbers Dimension Specifications Height Stored 2 4 inches 61 mm Printing 8 5 inches 217 mm Width Stored 12 2 inches 309 mm Printing 12 2 inches 309 mm Depth Stored 6 1 inches 154 mm Printing 9 1 inches 232 mm Weight 3 5 Ib 1 6 kg without ink cartridges Parent topic Technical Specifications Electrical Specifications AC Adapter AC adapter model A461H 153 Input Output Printer Using the AC Adapter Rated DC input voltage Rated DC input current Power consumption USB Connection Battery Type Rated power supply voltage Capacity of current Continuous number of prints AC100 240V 1A 50 60Hz DC24V 1A DC24V Not charging battery 0 6A Charging battery 0 7A Not charging battery Printing Approximately 11 W ISO IEC24712 Ready mode Approximately A W Sleep mode Approximately 1 3 W Power off mode Approximately 0 3 W Charging battery Printing Approximately 14 W ISO IEC24712 Ready mode Approximately 14 W Sleep mode Approximately 12 W Power off mode Approximately 11 W Li ion 3 6V 1860 mAh Color
90. references Product Status Messages 125 Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point try these solutions If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon on your product s LCD is not lit or does not appear make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router Make sure to place your product within contact range of your 2 4GHz router or access point Note Avoid placing your product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet Verify that your router or access point is operating correctly by connecting to it from your computer or another device You may need to disable the firewall and any anti virus software on your wireless router or access point Check to see if access restrictions such as MAC address filtering are set on the router or access point If access restrictions are set add your product s MAC address to your router s address list To obtain your product s MAC address print a network status sheet Then follow the instructions in your router or access point documentation to add the address to the list If your router or access point does not broadcast its network name SSID follow the instructions that came with your product to enter your wireless network
91. rinters amp Scanners select your product and select Options amp Supplies Select Utility and select Open Printer Utility 3 Select Nozzle Check 102 You see a window like this eler feb eter MAAS Sre EE eine ir i connected to the computer Also make sure that A4 or Letter size plain paper is loaded in the rear paper feed Click Print to print a nozzle check pattern or dick Cancel to quit 4 Click Print 103 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning If there are no gaps click Finish If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check 104 Related concepts Print Head Cleaning Related topics Replacing Ink Cartridges and Maintenance Boxes Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles you can clean the print head Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can check the print head nozzles using the control panel on your product 1
92. rn for each set on the LCD screen Vertical alignment e 1 3 4 1 110 Horizontal alignment Qi i am 3 EE 8 Press the OK button when you are finished Parent topic Print Head Alignment Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows or Mac computer 1 Load a few sheets of plain paper in the product 2 Doone of the following e Windows Access the Windows Desktop and right click the product icon in the Windows taskbar e OS X In the Apple menu or the Dock select System Preferences Select Print amp Fax Print amp Scan or Printers amp Scanners select your product and select Options amp Supplies Select Utility and select Open Printer Utility 3 Select Print Head Alignment then select the type of alignment you want to perform if necessary Click Next then click Print to print an alignment sheet Note Do not cancel printing while you are printing a head alignment pattern 111 You see a window like this Look at the alignment sheet Find the square without any visible bands in sets 1 through 4 Select the number that corresponds to that square from the list below for all sets Then click Next gt If every square contains a band select the square with the thinnest band or bands Then dick Realignment Check the printed pattern and follow the instructions on the screen to choose the number representing the best pr
93. rning On Quiet Mode Parent topic Product Basics Control Panel Buttons A 1 0 EOE 1 The power button 2 TheLCD screen 3 The arrow buttons and the OK button navigate menus 10 5 The cancel button stops printing or returns to the previous screen Parent topic Using the Control Panel The LCD Screen Color Adjustment icon Plain Paper Density Setting icon Network status Battery status ar OO N Ink and maintenance box status Parent topic Using the Control Panel Status Icons Status icons may be displayed on the LCD screen depending on the product s status The battery is fully charged 11 Icons Description S O REES CR CR a remeseeeemeg CI A Wi Fi connection has been established The number of bars indicates the connection s signal strength Ka An Ad hoc connection has been established a A Wi Fi Direct mode connection has been established E A Simple AP mode connection has been established mm Print density has been increased a Color darkness has been increased Parent topic Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen 1 From the home screen select Menu and press the OK button 12 You see this screen Henu Back Proceed 2 Press the arrow buttons to select Printer Setup and press the OK button 3 Press the arrow buttons to select Language and press the OK button 4
94. rol Panel Accessing the Web Config Utility You can select your product s network settings and confirm its operating status using a web browser You do this by accessing your product s built in Web Config utility from a computer or other device that is connected to the same network as your product 34 Print a network status sheet Locate the IP Address for your product that is listed on the network status sheet On a computer or other device connected to the same network as your product open a web browser Enter your product s IP address into the address bar You see the available Web Config utility options Parent topic Changing or Updating Network Connections Related tasks Printing a Network Status Sheet Changing a USB Connection to a Wi Fi Connection If you have already connected your product to your computer using a USB connection you can change to a Wi Fi connection or add a Wi Fi connection to print wirelessly 1 Do one of the following e If you want to use only a Wi Fi connection disconnect the USB cable from your product With Windows also uninstall your product software e If you want to add a Wi Fi connection in addition to a USB connection leave the USB cable connected to your product Download and install your product software from the Epson website using the instructions on the Start Here sheet Download and install your product software from the Epson website using the instructions in the Quick Gu
95. ry error has occurred and the product has turned off automatically Contact Epson for support The battery is too cold and the product has turned off automatically Use the product within a temperature range of 50 to 95 F 10 to 35 C The battery is too hot and the product has turned off automatically Use the product within a temperature range of 50 to 95 F 10 to 35 C The battery is too low and the product has turned off automatically Charge the battery or connect the AC adapter Paper is jammed in the rear paper feed Remove the jammed paper then press the OK button ae Paper is jammed inside the product Remove the jammed paper then press the OK button W 11 An ink pad is nearing the end of its service life Contact Epson for support To continue printing press the OK button An ink cartridge is installed incorrectly Press down each of the ink cartridges gently to make sure they are installed correctly An ink cartridge indicated on the LCD screen is not recognized Replace the ink cartridge Epson recommends using genuine Epson ink cartridges E 14 E 21 E 22 E 23 E 24 w 01 W 02 W 12 W 13 118 LCD code Condition solution To establish a wireless connection using an access point press the button on the access point or click the button on the access point s wireless settings screen displayed on your computer screen Enter the PIN code displayed on the LCD screen into the access point or compute
96. s an enabled Privacy Separator function that is preventing printing from a device over the network See your router or access point documentation for instructions on disabling the Privacy Separator function 128 e If you are connecting the product wirelessly via EpsonNet Setup and the Wi Fi connection icon is not lit or does not appear on the product s LCD screen make sure your product software was installed correctly If necessary reinstall your software Parent topic Solving Network Problems Related concepts When to Uninstall Your Product Software Related tasks Printing a Network Status Sheet Related topics Wi Fi Networking Solving Paper Problems Check these sections if you have problems using paper with your product Paper Feeding Problems Paper Jam Problems in the Rear Paper Feed Paper Jam Problems Inside the Product Parent topic Solving Problems Paper Feeding Problems If you have problems feeding paper try these solutions e Place the product on a flat surface e Ifthe battery is running low connect the AC adapter e If paper does not feed for printing remove it Then reload it in the rear paper feed against the right side and beneath the tab Slide the edge guide against the edge of the paper e If multiple pages feed at once remove the paper fan the edges to separate the sheets and reload it e If paper jams when you print on both sides of the paper try loading fewer sheets e Make sure your paper meets the
97. s the Printer Status Window _ Allow monitoring of shared printers V See Low Ink Reminder alerts V Display Epson Offers C Share my usage information with Epson 4 Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen 5 Todisable promotional offers deselect the Display Epson Offers checkbox 6 Click OK Parent topic Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges 86 Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status with OS X You can check the status of your ink cartridges and maintenance box using a utility on your Mac 1 Inthe Apple menu or the Dock select System Preferences Select Print amp Fax Print amp Scan or Printers amp Scanners select your product and select Options amp Supplies Select Utility and select Open Printer Utility 2 Select EPSON Status Monitor You see this window eo Epson Printer Utility 4 g Ee EPSON S EPSON Status Monitor Ink Levels Battery Bach Color f 215 215 83 Running Update L o 3 Do the following as necessary e You can update the ink cartridge and maintenance box status by clicking Update 87 e Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Mo
98. ss B Canada Safety CAN CSA C22 2 No 60950 1 EMC CAN CSA CEI IEC CISPR 22 Class B This equipment contains the following wireless module e Manufacturer Askey Computer Corporation e Type WLU6320 D69 RoHS This product conforms to Part 15 of FCC Rules and RSS 210 of the IC Rules Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing 156 AC adapter United States Safety UL60950 1 EMC FCC part 15 Subpart B class B Safety CAN CSA C22 2 No 60950 1 EMC CAN CSA CEI IEC CISPR 22 Class B Canada Parent topic Technical Specifications 157 Notices Check these sections for important notices about your product Note Epson offers a recycling program for end of life products Please go to this site for information on how to return your products for proper disposal General Printer Safety Instructions FCC Compliance Statement Software Notice Trademarks
99. st Grayscale CS Document Grayscale Show Settings Reset Defaults Ink Levels 2 Place your cursor over one of the Printing Presets to view its list of settings 56 Click on a preset to change its settings or use any of the available options on the screen to control your printing presets 4 To choose a preset for printing select it 5 Click OK Parent topic Printing with the Standard Epson Printer Software Windows Selecting Extended Settings Windows You can select additional settings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options Man More Optera Martenance f RY worse creck eS A F Mead Cleaning Be Print Head Alignment 57 4 Click the Extended Settings button You see this window Leien oS Cratie PON Stata Monta 2 ed Pape MoN belve Prang Zeng aen Page meet Sood LAN Datatyoe Page Servere Mode 5 Select any of the extended settings to customize your print 6 Click OK to close the Extended Settings window 7 Click OK to close the printer software window Extended Settings Windows Parent topic Printing with the Standard Epson Printer Software Windows Extended Settings Windows You can select from these settings on the Extended Settings window Enable EPSON Status Moni
100. subject to rapid changes in heat or humidity shocks or vibrations or dust Do not place the printer near a radiator or heating vent or in direct sunlight 158 Leave enough room around the printer for sufficient ventilation Do not block or cover openings in the case or insert objects through the slots Keep the printer away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Do not touch the flat white cable inside the printer Do not move the print head by hand this may damage the printer Do not spill liquid on the printer or AC adapter and do not handle the printer or AC adapter with wet hands Do not insert objects into the slots in the printer Do not use aerosol products that contain flammable gases inside or around the printer Doing so may cause fire Except as specifically explained in your documentation do not attempt to service the printer yourself Unplug the printer and refer servicing to qualified service personnel under the following conditions if the power cord or plug is damaged if liquid has entered the product if the product has been dropped or the case damaged if the product does not operate normally or exhibits a distinct change in performance Adjust only those controls that are covered by the operating instructions If damage occurs to the plug replace the cord set or consult a qualified electrician If there are fuses in the plug make su
101. support Canada for the latest in compatibility and drivers for your product Parent topic Technical Specifications Printing Specifications Paper path Rear paper feed top entry Rear paper feed capacity Approximately 20 sheets at 17 Ib 64 g m to 24 Ib 90 g m Parent topic Technical Specifications Paper Specifications Use paper under normal conditions e Temperature 50 to 95 F 10 to 35 C e Humidity 20 to 80 RH 149 Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any non Epson brand or type of paper Always test a sample of paper stock before purchasing large quantities or printing large jobs Single sheets Size Paper types Weight Envelopes Size Paper types Weight A4 8 3 x 11 7 inches 210 x 297 mm Letter 8 5 x 11 inches 216 x 279 mm Legal 8 5 x 14 inches 216 x 357 mm A6 4 1 x 5 8 inches 105 x 148 mm 3 5 x 5 inches 89 x 127 mm 4 x 6 inches 102 x 152 mm 5 x 7 inches 127 x 178 mm 8 x 10 inches 203 x 254 mm Plain paper and paper distributed by Epson 17 Ib 64 g m to 24 Ib 90 g m No 10 4 1 x 9 5 inches 105 x 241 mm Plain bond paper 20 Ib 75 g m to 24 Ib 90 g m Parent topic Technical Specifications Printable Area Specifications Note Print quality may decline in the shaded areas shown here due to the printer mechanism 150 Single sheets
102. t Basics Using Epson Email Print With Epson Email Print you can print from any device that can send email such as your smartphone tablet or laptop Just activate your product s unique email address When you want to print attach a PDF Microsoft Office document or photo to an email and send it to your product 1 Setup your product for network printing as described in this manual See the link below 2 If you did not already set up Email Print when you installed your product software visit epson com connect to learn more about Email Print check compatibility and get detailed setup instructions 21 3 Send an email with attachments to your product s Email Print address Note Both the email and any attachments print by default You can change these printing options by logging into your Epson Connect account Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi Networking Using the Epson iPrint Mobile App Use this free Apple and Android app to print to nearby Epson networked products The Epson iPrint Mobile App lets you print PDFs Microsoft Office documents photos and web pages over a wireless network 1 Setup your product on a network as described in this manual See the link below 2 Visit epson com connect to learn more about Epson iPrint and check the compatibility of your mobile device 3 Download Epson iPrint from the Apple App Store or Google Play 4 Connect
103. t the surrounding area from getting smeared by ink Use an ink cartridge before the date printed on its package Do not dismantle an ink cartridge This could damage the print head Store ink cartridges in a cool dark place 160 e After bringing an ink cartridge inside from a cold storage site allow it to warm up at room temperature for at least three hours before using it e Store ink cartridges with their labels facing up Do not store cartridges upside down Parent topic General Printer Safety Instructions LCD Screen Safety Instructions e Use only a dry soft cloth to clean the LCD screen Do not use liquid or chemical cleansers e Ifthe LCD screen is damaged contact Epson If the liquid crystal solution gets on your hands wash them thoroughly with soap and water If the liquid crystal solution gets into your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing see a doctor immediately e Do not press too hard on the LCD screen e Do not use a pointy or sharp object such as a pen or your fingernail to operate the LCD screen Parent topic General Printer Safety Instructions Wireless Connection Safety Instructions Radio waves from this product may adversely affect the operation of medical equipment or automatically controlled devices such as pacemakers automatic doors or fire alarms When using this product near such devices or inside a medical facility follow the directi
104. the lower right corner of the screen Click this number to open the notifications menu then click Add to Cloud Print Open a web browser and enter chrome devices in the address bar Skip to step 4 Click Add Device Click the Register button that appears next to your product Click Register on the confirmation screen Your product s LCD screen displays a confirmation message Select OK or press the OK button on your product to confirm the Google Cloud Print connection and print a test page Your product is now linked to your Google Account and can be accessed from any Chromebook iPhone or Android phone with Internet access For more information on using Google Cloud Print visit Epson Support Parent topic Using Google Cloud Print Related tasks Printing a Network Status Sheet Related topics Wi Fi Networking 25 Wi Fi Networking See these sections to use your product on a Wi Fi network Wi Fi Infrastructure Mode Setup Wi Fi Direct Mode Setup Wi Fi Protected Setup WPS Printing a Network Status Sheet Changing or Updating Network Connections Wi Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point The wireless router or access point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 26 3 Computer with a wireless interface 4 Computer 5 Internet
105. the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer settings window 61 3 Click the Maintenance tab You see the maintenance options Man Mere Optera Marterance RS norte eck Ai EPSON Status Monitor 3 FR Mead Cesning AA Print Mead Alignment 4 Select the language you want to use as the Language setting 5 Click OK to close the printer software window The printer software screens appear in the language you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Software Update Settings 62 You see this window Check for Software Updates on the Internet Check every 2 weeks 3 Doone of the following e To change how often the software checks for updates select a setting in the Check every menu e To disable the automatic update feature select the Never option 4 Click OK to exit Note If you choose to disable the automatic update feature you can check for updates manually
106. the cover when you are not using the product to protect it from dust Caution Do not use a hard brush benzene alcohol or paint thinner to clean the product or you may damage it Do not place anything on top of the product or use the cover as a writing surface or it could get permanently scratched Do not use oil or other lubricants inside the product or let water get inside Turn off the product Unplug the power cable Disconnect any connected cables Remove all the paper Clean the outer case and control panel with a soft dry cloth Do not use any liquid or chemical cleansers arwn gt Parent topic Transporting and Cleaning Your Product 116 Solving Problems Check these sections for solutions to problems you may have using your product Checking for Software Updates Product Status Messages Running a Product Check Resetting Control Panel Defaults Solving Power and Battery Problems Solving Setup Problems Solving Network Problems Solving Paper Problems Solving Problems Printing from a Computer Solving Page Layout and Content Problems Solving Print Quality Problems When to Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically it s a good idea to check Epson s support website for free updates to your product software You can select Download the Latest Software from the Home screen of this manual or visit Epson s driver download site U S downloads or Canadian downl
107. ties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation This information is subject to change without notice A Note Concerning Responsible Use of Copyrighted Materials Default Delay Times for Power Management for Epson Products Copyright Attribution 163 Parent topic Notices A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product While some countries laws permit limited copying or reuse of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Par
108. ting to adjust the amount of image expansion on the edges of borderless prints e Make sure the image size and the paper size are set correctly if the image is small the enlargement may not be enough to cover the paper Parent topic Solving Page Layout and Content Problems Related references Borderless Paper Type Compatibility Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Selecting Page Setup Settings OS X Incorrect Characters Print If incorrect characters appear in your prints try these solutions before reprinting e Make sure any cables are securely connected at both ends e In Windows delete all print jobs from the Windows Spooler e Windows 8 x Navigate to the Apps screen and select Control Panel gt Hardware and Sound gt Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes e Windows 7 Click and select Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes e Windows Vista Click and select Control Panel Click Printer under Hardware and Sound right click your product name and select Open Right click the stalled print job click Cancel and click Yes e Windows XP Click Start and select
109. tions Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab Document Se Letter B 1 2 x tie Output Paper Same ss Dosser Size Oocumnent Fast Red ce Eniarge Docuenent Document Standard Quality ai y E Doament High Quality H Document 24ip Oocument Fast Gayscale S Document Grayscale k 51 1 To change the size of your printed document or photo select the Reduce Enlarge Document checkbox and select one of these sizing options e Select the Fit to Page option to size your image to fit the paper you loaded Select the size of the your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the following Color Correction options e Select Automatic to automatically adjust the sharpness brightness contrast and color saturation for your image e Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software e Select Image Options to access additional settings for improving printed images Note You can also select Color Universal Print settings 3 To add the following features
110. tor 3 Enables product monitoring for ink and paper supplies and other issues Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect may reduce print speed Separator Page Before each document prints a separator page containing the title user date and time Always Spool RAW Datatype Increases print speed and may solve other printing problems 58 Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing and other settings do not help Skip Blank Page Ensures that your product does not print pages that contain no text or images Change Standard Resolution Reduces the resolution of print data to correct printing problems Refine screening pattern Prints graphics with a finer screening pattern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Parent topic Selecting Extended Settings Windows Printing Your Document or Photo Windows Once you have selected your print settings you are ready to save your settings and print 1 Click OK to save your settings 59 You see your application s
111. try these solutions e Turn off any mirror or inversion settings in your printing application e Turn off the Mirror Image Flip horizontally or Reverse page orientation settings in your printer software This option has different names depending on your operating system version Note Leave these options turned on when you print on Epson Iron on Cool Peel Transfer paper if available for your product Parent topic Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings OS X Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies Parent topic Solving Page Layout and Content Problems Blank Pages Print H blank pages print unexpectedly try these solutions e Make sure you selected the correct paper size settings in your printing program and printer software e If a blank page exists in a document you are printing and you want to skip printing it select the Skip Blank Page setting in your printer software if available e Runa print head nozzle check to see if any of the nozzles are clogged Then clean the print head if necessary e Make sure your product is selected as the printer in your printing program Parent topic Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning 136 Related tasks Selecting Exte
112. tus is indicated on the LCD screen Note the following The battery is not a user replaceable part Even when the product is not in use the battery runs down Make sure you turn off the product when you are not using it and charge the battery on a regular basis The battery runs down faster in low temperature environments Charge the battery within a range of 50 to 95 F 10 to 35 C The battery may not charge fully or may deteriorate if the environment is too hot or cold It takes about 2 5 hours to fully charge the battery If the battery runs out quickly even after it is fully charged it may be at the end of its service life Contact Epson to replace the battery The L battery charging light is orange during charging and turns off when the battery is fully charged The light flashes if the environment is too cold or too hot to charge the battery Charging the Battery Using the AC Adapter Charging the Battery Using the USB Cable Parent topic Product Basics Charging the Battery Using the AC Adapter You can charge the battery using the AC adapter 1 Connect the power cord to the AC adapter and connect the AC adapter to the printer Ix Ze 2 Plug the other end of the power cord into an electrical outlet Parent topic Battery Charging 17 Charging the Battery Using the USB Cable You can charge the battery by connecting the included micro USB cable to a computer or any compatible USB power source including s
113. u gt Battery gt Battery Settings gt USB Power Supply via PC gt On 3 Turn the product off and reconnect the USB cable e Make sure the product is off or in sleep mode e Make sure the computer is on and not in sleep or hibernate mode e Connect the product directly to the computer and not to a USB hub Parent topic Solving Power and Battery Problems Related concepts Battery Charging Solving Setup Problems Check these sections if you have problems while setting up your product Noise After Ink Installation Software Installation Problems Parent topic Solving Problems Noise After Ink Installation If you hear noises from your product after installing ink check the following e The first time you install the ink cartridge the product must prime its print head Wait until priming finishes before you turn off the product or it may prime improperly and use excess ink the next time you turn it on e If the product s print head stops moving or making noise and the charging process has not finished after approximately 5 minutes turn off your product Turn it back on and check to see if charging is still in progress If it is still in progress contact Epson for help Parent topic Solving Setup Problems Related references Where to Get Help 124 Software Installation Problems If you have problems while installing your product software try these solutions e Make sure your product is turned on and any necessary cables ar
114. ur product displays a Direct or D connection symbol on the LCD screen To disconnect a peer to peer mode connection release the connection to your product from your computer or other device To enable peer to peer mode you must select it from the Web Config Utility under Advanced Settings gt Services gt Wi Fi Direct Enabling Wi Fi Direct Mode Parent topic Wi Fi Networking 29 Related tasks Accessing the Web Config Utility Enabling Wi Fi Direct Mode You can enable Wi Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point 1 From the home screen select Wi Fi Setup and press the OK button You see this screen Wi Fi Setup W I Back ok Proceed 2 Press the arrow buttons to select Wi Fi Direct Setup and press the OK button Select Connection Setup and press the OK button 4 Press the down arrow button then press the OK button to change the password Note If you have already connected devices or computers to your product via Wi Fi Direct they will be disconnected when you change the password 30 5 Enter your new Wi Fi Direct password Note Your password must be at least 8 and no more than 22 characters long Enter Password ackspace DWE Als Enter char e Press the up and down arrow buttons to scroll through characters including uppercase and lowercase letters symbols and numbers Then press the r
115. when the product is running on the battery press the arrow button to select Battery Power and press the OK button 5 Select the length of time after which you want the product to automatically turn off when it is not in use Then press the OK button Parent topic The Power Off and Sleep Timers Changing the Sleep Timer Setting In sleep mode the LCD screen turns off Press any button to turn it back on You can use the product s control panel to change the time period before the product enters sleep mode 1 From the home screen select Menu and press the OK button You see this screen Back Proceed 2 Press the arrow buttons to select Printer Setup and press the OK button 3 Press the arrow buttons to select Sleep Timer and press the OK button 20 You see this screen Sleep Timer minutes Bminutes 271 Ominutes 5minutes Back ok Done 4 Select the time period you want before the product goes to sleep Then press the OK button Parent topic The Power Off and Sleep Timers Epson Connect Solutions for Smartphones Tablets and More You can print documents photos emails and web pages from your home office or even across the globe You can use your smartphone tablet or computer Epson offers these solutions to print from anywhere Epson Email Print Epson iPrint Mobile App and Epson Remote Print Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Parent topic Produc
116. window select your product if necessary and click OK Then follow any on screen instructions 4 Restart your computer then re install your software Note If you find that re installing your product software does not solve a problem contact Epson Parent topic When to Uninstall Your Product Software 145 Uninstalling Product Software OS X In most cases you do not need to uninstall your product software before re installing it However you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here Note If you find that re installing your product software does not solve a problem contact Epson 1 To download the Uninstaller utility visit the Epson download site U S downloads or Canadian downloads Follow the instructions on the screen to install the Uninstaller utility Quit all applications currently running on your Mac Double click the Uninstaller icon Select the checkbox for each software program you want to uninstall Click Uninstall Follow the on screen instructions to uninstall the software ON Oar w hd To reinstall your product software see the Quick Guide for instructions Note If you uninstall the printer driver and your product name remains in the Print amp Fax Print amp Scan or Printers amp Scanners window select your product name and click the remove icon to remove it Parent topic When to Uninstall Your Product Softwa
117. ws Selecting Extended Settings Windows Printing Your Document or Photo Windows Selecting Default Print Settings Windows Changing Automatic Update Options Parent topic Printing from a Computer 45 Selecting Basic Print Settings Windows Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window Document Sue Letter 3 1 2 x Lie Orientaton Portrait Landscape Paper Type Pan Paper Bright Write Paper Quality Standard Color Coo Sack Grayscale 2SdedPrnteg OF Print Preview Job Arranger Lite l 46 10 11 12 13 14 15 Select the size of the paper you loaded as the Document Size setting Note You can also select the User Defined setting to create a custom paper size but you will not be able to use the Borderless setting If you are printing a borderless photo select Borderless You can click Settings to access additional options for borderless printing Note You must select a compatible borderless paper type
118. your mobile device to the same wireless network that your product is using 5 Print from your mobile device to your Epson product Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi Networking Using Epson Remote Print With Epson Remote Print software on your Windows computer or laptop you can print to an Epson Email enabled product anywhere in the world 1 Setup your product for network printing as described in this manual See the link below 2 Visit epson com connect to learn more about Remote Print and how to download the software 3 Download and install the Remote Print software 4 Obtain the email address and optional access key of the Epson product you want to use for printing and enter this address during Remote Print setup 5 Select the print command in your application and choose the Remote Print driver for your Epson product 22 Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi Networking Using AirPrint AirPrint allows you to wirelessly print to your AirPrint enabled product from your iOS device running the latest version of iOS and from your Mac running OS X 10 7 or later AirPrint Note If you disabled paper configuration messages on your product control panel you cannot use AirPrint See the link below to enable the messages if necessary 1 Setup your product for wireless printing as described in this
119. ype Compatibility Paper or Media Type Settings Related tasks Printing Your Document or Photo Windows Selecting Double sided Printing Settings Windows Print Quality Options Windows You can select any of the available Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type setting you have chosen Draft For draft printing on plain paper Standard For everyday text and image printing High For text and graphics with high print quality Parent topic Selecting Basic Print Settings Windows Multi Page Printing Options Windows You can select any of the available options in the Multi Page menu to set up your multi page print job 2 Up and 4 Up Prints 2 or 4 pages on one sheet of paper Click the Page Order button to select page layout and border options 2x1 Poster 2x2 Poster 3x3 Poster 4x4 Poster Prints one image on multiple sheets of paper to create a larger poster Click the Settings button to select image layout and guideline options Parent topic Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows You can print on both sides of the paper by selecting one of the 2 Sided Printing options on the Main tab 48 Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network 2 Sided Printing Off y 1 Select one of the follow

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