Epson Stylus Pro 4000 Print Engine Quick Reference Guide
Contents
1. Remove printer the paper tray if you re printing on cut sheets Remove the jammed paper If necessary open the top cover or remove the rear cover SERVICE REQ All lights flashing The print head is locked or Check to make sure the green tab lt error number gt an error has occurred on the print head is pulled out until it stops If so note the error number and turn the printer off and then on If the message remains contact EPSON Where To Get Help Telephone support Call 888 377 6611 Make sure you have your Unit ID number If you experience any difficulty with the toll free number or your Unit ID number call 562 276 1305 Support for non EPSON RIP Contact the RIP manufacturer EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION EPSON UltraChrome is a trademark and EPSON Preferred is a service mark of Epson America Inc 2004 by Epson America Inc 9 04 Control Panel Lights and Buttons Power button Pause light and button Hold for 3 seconds to cancel a print job or reset the printer Ink light Left arrow or Paper Source button Hold for 3 seconds to cut roll paper after printing Menu button Hold for 3 seconds to clean the print head Up arrow button Paper light Down arrow button Printed in USA CPD 17010R12. can replace it before you start Or you can wait until the ink runs out replace the cartridge and then continue the job without any loss of print quality 1 Press the ink compartment cover to open it Checking Ink Levels The easiest way to check ink levels is from the control panel empty nnana anana LO nanus Beeee COO 1 Matte Black TH FH Bil Ell 8 Light Black 2 Cyan 7 Light Magenta 4 Yellow 6 Light Cyan 3 Magenta 5 Photo Black Replacing Ink Cartridges 3 Remove the empty ink cartridge from the printer When the ink light flashes one of the indicators is low and INK LOW is displayed on the LCD panel the corresponding cartridge is nearly empty Make sure you have the correct replacement cartridge You can install any combination of 110 ml and 220 ml cartridges EPSON UltraChrome ink Warning Do not shake the empty cartridge or ink may leak If ink gets on your hands wash them Photo Black 1543100 1544100 thoroughly with soap and water If ink gets in your Cyan Magenta Yellow Light Cyan Light Magenta Light Black Matte Black 1543200 1543300 1543400 T543500 T543600 T543700 1543800 T544200 T544300 T544400 T544500 T544600 T544700 T544800 eyes flush them immediately with water Make sure the replacement cartridge is the correct color and remove it from its package Gently shake the cartridge before installing it Continue gt Replacing Ink Cartridges continued
3. it for more than 3 seconds Aligning the Print Head 8 Press the Menu button again to start the alignment process Head alignment takes about 7 minutes After you check the print head and clean it if necessary follow these steps to align the print head Caution Make sure you don t open the top cover or 1 Make sure the printer is turned on Then load turn off the printer during the alignment process EPSON Enhanced Matte or Premium Luster Photo Paper When the uni directional alignment is finished press the amp button until you see BI D BLK Press the Menu button Then press the Menu button again to start the bi directional black alignment Press the A button to display HEAD ALIGNMENT Then press Menu You see When the bi directional black alignment is PAPER THKNS finished press the amp button until you see a BI D ALL Then press the Menu button again SERMENT AO Press the Menu button again so that STD appears on the display This is the correct thickness setting for most EPSON papers 1 1 When the final alignment IS finished press the including Enhanced Matte paper H Pause button Checking Ink Levels and Replacing Ink Cartridges Before you begin a large print job you should check your When one of the indicators shows empty and INK OUT is displayed on the LCD panel the cartridge is empty To replace the cartridge first make sure the printer is on ink levels If one of your cartridges is low you
4. 5 Hold the cartridge with the arrow mark pointing 6 Return the ink lever to its locked position toward the printer Then insert the cartridge into the slot Don t force it Note If you can t insert the cartridge smoothly you may have the wrong cartridge Check the package and product code If the Ink light remains on after installing the cartridge try removing and then reinserting it 7 if youre using 110 ml cartridges close the ink compartment cover If youre using 220 ml cartridges youll have to leave the cover open Replacing Printer Parts Replacing the Cutter Blade Follow these steps to replace the cutter If you notice that the paper isn t cut cleanly you may need T Pressche Meni buronronthe printer then to replace the cutter blade part C12C815291 You can press W until you see MAINTENANCE check its status as described below 1 Press the Menu button on the printer then press 2 Press the Menu button You see W until you see PRINTER STATUS CUTTER REPL 2 Press Menu then press until you see 3 Press Menu to display EXEC then press Menu SERVICE LIFE again The print head moves to the cutter replacement position Press Menu then press until you see CUTTER E F indicates a new cutter If no stars are displayed the cutter needs to be replaced 4 Open the top cover Caution Do not use the cutter for the following media e Fine art paper such as EPSON UltraSmooth Textured or Velvet e
5. Canvas e Backlight film e Vinyl Replacing Printer Parts continued 5 Hold down the side pin as shown then turn the Replacing the Maintenance Tank latch to the right You need to replace the Maintenance Tank part C12C890071 when you see MNT TNK FULL or NEAR FULL on the LCD display The ink light also turns red 1 If you are using 220 ml ink cartridges remove the four cartridges on the right Close the ink compartment cover Pull out the maintenance tank as shown 6 Release the side pin and carefully remove the cutter blade Caution Do not tip the tank or ink may spill out Place the used tank in the plastic bag included with the new tank Insert the new tank 5 Replace any ink cartridges you removed 8 Hold down its side pin and secure it with the latch 9 Close the top cover The carriage returns to the home position and the cutter replacement is complete Control Panel Messages Status messages These messages indicate normal phases of printer operation Message READY PRINTING RESET PRESS PAUSE BUTTON PLEASE WAIT Light Pause light off Pause light flashing All lights flash briefly Pause light on Pause light flashing PAUSE Pause light on Explanation or response Printer is ready to print Printer is receiving data Printer is resetting Press the Pause button to continue Printer is initializing or performing maintenance Wait until READY appears Printer is pa
6. Loading Roll Paper 1 Slide the black paper stop off the end of 7 Release the paper lever the spindle Note To use paper with a 2 inch core remove the gray adapters from the paper stops at each end See your Printer Guide for details 8 Hold both sides of the paper and feed it into T va the slot Position the roll as shown then slide it onto the spindle Slide the black paper stop back onto the spindle a7 S and insert it firmly into the end of the roll A y vb be hh 9 Make sure the paper is aligned with the OTHER mark and the vertical line next to the arrow Then return the paper lever to the secured position 4 Open the roll paper cover 5 Place the roll paper in the printer as shown The gray end of the spindle goes on the right Vertical line OTHER mark Raise the roll paper support on top of the paper tray Then close the roll paper cover 6 Make sure the printer is turned on then press the Paper Source button until the D or D icon appears Caution To avoid feeding excess paper make sure you don t select when you re using roll paper Caution To prevent creasing the paper remove it from the paper path and roll it up when you re not printing Loading Paper in the Tray Make sure the printer is on and roll paper is not loaded Load the sheets in the portrait orientation short for printing edge first with the printable side face down Place the paper all the way back against th
7. e right Caution Heavy media or very glossy media such side of the tray as EPSON Premium Glossy Photo Paper cannot be used with the paper tray 1 Pull out the paper tray and cover Don t load paper above the arrow mark inside the edge guide Caution When you add more paper always line up the edges with the paper already in the tray 3 F lip up the paper guide roller and slide the edge 6 Adjust the paper tray and edge guide according guide all the way to the left to the paper size For small sheets raise the paper guide and move it to the edge of the stack 4 Thumb through a stack of paper then gently tap 7 Flip down the paper guide roller then replace it on a flat surface to even the pages the paper tray cover and adjust its length Note Make sure the roll paper support is not raised 8 Press the Paper Source button until you see the cut sheet icon Loading Paper Manually The front manual feed slot provides a straight through 5 Push the sheet under the gray feed rollers paper path for fine art paper posterboard or other and align the right edge with the vertical mark media 19 to 55 mil 0 5 to 1 5 mm thick Make sure on the right side of the tray cover there is enough space behind the printer for feeding the paper Note Use the top manual feed slot for very glossy media such as EPSON Pemium Glossy Photo Paper Make sure the printer is turned on then press the Paper Source butto
8. n until you see the amp cut sheet icon 2 Release the paper lever Align paper with OTHER mark 3 Open the top cover 7 Return the paper lever to the secured position The printer grabs the paper and feeds it into printing position 8 Extend the paper tray and cover to support the sheet as it comes out of the printer Make sure the roll paper support is not raised Checking and Aligning the Print Head If your prints look grainy or blurry or you see 5 Press the Menu button to register the misregistration or ghosting you need to align the print value then press the button to display head First you need to make sure the nozzles are clean PAPER THKNS again Press the button to display ALIGNMENT Running a Nozzle Check and Auto Cleaning Press the Menu button to display AUTO then press Menu again You see UNI D You can turn on Auto Cleaning at the same time you uni directional This is the type of check the print head nozzles The printer prints the check alignment to start with pattern reads it and automatically runs a cleaning cycle if necessary First make sure paper is loaded in the tray 1 Go to the Utilities in your EPSON printer driver In Mac OS X you ll find it in the Epson Printer Utility in the Applications folder Click the Nozzle Check icon Click Auto and follow the instructions on the screen Note You can also run a cleaning cycle by pressing the Menu button and holding
9. used To resume printing press the CUTTING CHARGING INK Error messages Pause button Printer is cutting the paper Printer is charging the ink delivery system Wait until until READY appears For a complete list of error messages see your Printer Guide Message INK LOW INK LOW CHANGE PAPER TYPE LOAD PAPER SET PAPER LEVER RELOAD PAPER MNT TNK FULL Light Ink light flashing Ink light on Paper light on Paper light on Paper light on Ink light on Explanation Ink cartridge s are nearly empty printing continues Ink cartridge s are empty printing stops The paper source setting in print options is different from the control panel setting The paper lever is in the released position The printer cannot detect the paper The maintenance tank is full Response Replace ink cartridge s indicated on LCD See page 5 Replace ink cartridge s indicated on LCD See page 5 Make sure the right paper is loaded and the paper source setting is the same on the control panel and print options Move the paper lever to the secured position Make sure paper is loaded correctly and the paper lever is secured If you re using cut sheets make sure the paper is flat Replace the maintenance tank See page Continue gt Control Panel Messages continued Error messages continued PAPER JAM Paper light flashing Paper has jammed in the Release the paper lever
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