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Epson Stylus Color 850 Ink Jet Printer User's Manual

1. of paper loaded in Proportion s m the printer here D Select Custom to reduce or enlarge the document by a specific percentage 10 to 400 7 Ifyourre finished selecting Layout options click OK If you want to select more options see the next sections Using Multiple Print Layouts and Page Frames Windows 95 Only If you re printing a multiple page document but you want a quick proof of the images on each page printed on one piece of paper you can select Print Layout options in the printer software You can choose the way the pages are placed on the paper and add a lined frame to each page if you want Custom Printing X Note d You can select a page order only if it works with the proportion of your selected Paper Size and or your current orientation setting either Portrait or Landscape Note d To add a custom watermark you must first create the watermark as a bitmap in an application program that can create bitmap files See your application s documentation for instructions Follow these steps to use the Print Layout options 1 To print multiple pages of your document on one sheet of paper select either the 2 Pages or 4 Pages radio button m Print Layout C 1 Page J Print page frames Page Order Click a button to select a multiple page print layout 2 Ifthe page order of the layout shown in the printer graphic is how you wa
2. IV Show Progress Meter MV EPSON Printer Port High speed DMA transfer enabled r High Speed Copy Folder c windows temp cs amp windows If you have more than one hard disk drive you can select a folder for M storing multiple copy G install G vbe print jobs here You don t see this box if you have only one hard disk drive fra OK Cancel Help Select the following options High Speed Copies speeds up printing of multiple copies of the same document by using your hard disk space as a cache Show Progress Meter lets you control whether or not the Progress Meter is displayed when you send a print job See page 1 5 for information on the Progress Meter EPSON Printer Port lets you optimize the transfer rate of your printer port for EPSON printers instead of using the Windows default printer port You may see one of these messages beneath the EPSON Printer Port option High speed DMA transfer enabled tells you that you re already using fast DMA transfer mode Dd For higher data transfer rates use DMA transfer lets you know that you can speed up printing by enabling DMA transfers on your system See your computer documentation or contact your computer s technical support for instructions on using DMA transfers if your computer supports them Managing Print Jobs dD Ifyou see no message you cannot enable DMA transfers on your system however you may be able to spe
3. 5 23 e3 24 3 29 3 30 Namer utility EPSON B Network path Windows AEE B 8 Network printing Options accessories Cdc interface boards A resis Gaai pi Packing printer Page Order options 3 30 Page Setup dialog box 1 7 Panoramic Photo Paper see Photo Paper per EPSON JoCo handling loading 2 3 c ordering 3 cor specifications o D 5 Pape Index Paper jams Paper Size options Paper sup Paper tab 1 393 11 Paper thickness Tever 2 5 6 7 Parallel interface boards Bada aC PC interface boards A 1 to A 4 3 19 Photo Paper choosing 1 3 loading 2 5 to D3 Photo Quality glossy media specifications D 3 qd D 5 Photo Quality Ink Jet Cards 2 2 Photo Quality Ink Jet Paper choosing 1 3 1 8 2 2 C loading 2 3 specifications D 3 td D 4 Photo Quality Self Adhesive D3 i Preprinted forms loading 2 3 Print Head Alignment utility Bakes Print heads cleaning see Cleaning print heads Print jobs managing in Windows EAE managing on Macintosh 4 18 Print layouts multiple 3 23 3 24 3 29 3 30 Q Print Order options 3 19 Print quality customizing Printable area setting specifications D 4 to D 5 Printer software installing B 1 to B 6 problems of 6 13 settings see Settings printer software uninstalling 6 17 to 6 18 Printing speed D 1 Problems printer software print
4. Caution Always turn the printer off using the power button Don t switch off the electrical outlet or power strip or unplug the printer until the O power light is off Introduction Important Safety Instructions Before using your printer read the following safety instructions to make sure you use the printer safely and effectively Turn off and unplug the printer before cleaning Clean with a damp cloth only Do not spill liquid on the printer Do not place the printer on an unstable surface or near a radiator or heating vent Do not block or cover the openings in the printer s cabinet or insert objects through the slots Use only the type of power source indicated on the printer s label Connect all equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Place the printer near a wall outlet where the plug can be easily unplugged Placez l imprimante pr s d une prise de contacte o la fiche peut tre d branch e facilement Do not let the power cord become damaged or frayed If you use an extension cord with the printer make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Except as spec
5. You can load up to 20 sheets of 4 x 6 inch Letter size or A4 size Photo Paper or 1 sheet of Panoramic paper at a time Make sure you place a support sheet beneath the paper if it is included in the paper package Keep the following in mind when using EPSON Photo Paper D Load the paper with the whiter side facing up Db If you re loading Panoramic Photo Paper pull up the paper support extension as shown on page 2 3 Then load the Panoramic paper and hold up its top edge while you press the load eject button to feed it into the printer Printing on Special Media Tip You can use 4 x 6 inch EPSON Photo Paper like a postcard Simp your image on th side of the paper y print e glossy using Photo Paper as the Media Type setting and let your image dry Then print your message on the uncoated side of the paper using 360 dpi Ink Jet Paper as the Type setting Media D Ifyoure loading 4 x 6 inch Photo Paper position the perforated margins as shown D When you create an image for printing on 4 x 6 inch Photo Paper in your application software size it to 4 25 x 6 25 inches For other sizes of Photo Paper see Appendix D for the maximum printable area specifications 0 67 in trim size printed image size 0 24 in R 3 0 12 in 0 12 in 0 24 in D Choose these printer software settings for your size of Photo Paper Choose Photo Paper as the Me
6. Font selection ESC k ESC x ESC X ESC P ESC M ESC g ESC p ESC 4 ESC 5 ESC E ESC F ESC Font enhancement ESC W DC 4 SO DC2 SI ESC w ESC G ESC H ESC T ESC S ESC ESC ESC q Spacing ESC Space ESC c ESC U Character handling ESC t ESC t ESC R ESC ESC amp ESC ESC 6 ESC 7 ESC Bit image ESC Graphics ESC G ESC ESC i ESC e ESC ESC s Color ESC r ESC r Printing mode ESC K This printer emulates the IBM Proprinter with the following commands For detailed information see IBM s X24E reference manual General operation NUL DC3 ESC j BEL CAN DC1 ESC Q ESC K ESC U Paper feeding FF LF ESC 5 ESC A ESC A AGM ESC 0 ESC 1 ESC 2 ESC 3 ESC 3 AGM CR Page format ESC C ESC X ESC N ESC O ESC 4 Specifications Character Tables International character sets Print position motion ESC d ESC R ESC D HT ESC B VT ESC J ESC J AGM Font selection DC2 ESC P ESC ESC E ESC F ESC I Font enhancement DC4 SO ESC SO ESC W ESC SI ESC SI ESC G ESC H ESC T ESC S ESC ESC _ Spacing BS SP ESC Character handling ESC 6 ESC 7 ESC T ESC ESC Bit image ESC K ESC L ESC Y ESC Z ESC g ESC AGM Alternate Graphics Mode All character tables except Italic are the same as the PC437 table for hex codes 00 through 7F Additional characters are available for hex c
7. Index card 8 x10 in Envelope 10 4 1 8 x9 1 2 in Envelope DL 110 x220 mm Envelope C6 114x162 mm Photo Paper 4x6 in Panoramic 210 x 594 mm B4 257 x 364 mm B3 364 x 514 mm Ledger 11 x 17 in A3 297 x 420 mm Super A3 B 329 x 483 mm A2 420 x 594 mm US C 17x22 in User Defined See page 3 14 for instructions If you did not or cannot select the number of copies you want to print in your application program s Print dialog box choose the number from 1 to 99 in the Copies box Don t select the number of copies here and in your application s Print dialog box you ll get twice the number of copies you want Note The Rotate by 180 setting lets you print the lower portion of a document first with a bottom margin as small as 0 12 inch 8 mm and a top margin as small as 0 55 inch 14 mm This option is not available with Windows 3 1 6 7 8 Custom Printing If youre printing multiple copies of a multi page document and you want the copies printed in sets click the Collate checkbox The page graphics change to show collated documents If you re printing a multi page document and want the last page printed first so the pages come out without needing to be reordered click the Reverse Order checkbox The page graphics change to show later pages printing first Select the direction of printing on the page using the Orientation options To print your document oriented as shown in one of the f
8. See page D 8 for instructions To remove the interface board follow steps 1 and 2 in this section Remove the screws securing the board and carefully pull it out of the internal printer socket Then replace the interface cover and screws you removed in step 3 Note d If you re using a stand alone Macintosh or a stand alone PC run Windows 95 follow quick instructions on CD ROM folder to in ning the your stall your printer software If you need more deta instructions see the iled steps in this append BG J nstatling Printer Software and Configuring on a Network Follow the instructions in this appendix to install the printer software on your computer If your system is on a Windows NT 4 0 Windows 95 or Macintosh network follow the steps in this appendix to configure your printer software for network printing Installing Your Printer Software Follow the steps in these sections to install your printer software For Windows 3 1 instructions see the next section For Windows 95 instructions see page B 2 For Windows NT 4 0 instructions see page B 4 For Macintosh instructions see page B 5 Installing Printer Software for Windows 3 1 l Make sure the printer is connected to your computer as described on the Start Here card Turn on the printer and wait until the O power light stops flashing Then turn on your computer Installing Printer Software and Configuring on a Network Ma
9. always use EPSON media Photo Quality Ink Jet Paper Photo Paper Photo Quality Glossy Film Ink Jet Transparencies The type of paper or other media you choose determines the print quality or resolution you can use If you re not sure which setting to select for your media see the table on page 2 1 8 Choose Color or Black ink Note a The Quality Speed slider is not available for certain media types You may want to click the Utility button and open the Status Monitor window See page 4 16 for more information See Chapter 5 for instructions on using the other utilities available in the Utility dialog box 10 11 Basic Printing Set the slider to Quality or Speed This lets you choose between the fastest printing or the highest resolution for the media you re using To use the highest resolution available for plain paper 1440 dpi you need to access the More Settings dialog box see page 3 4 for instructions Click the Layout button and check the proportional printing watermark and page layout options to make sure they re correct for your print job See page 3 20 for details For information on the Print Order options see page 3 19 Then click OK to return to the printer settings dialog box Click Print when you re finished checking your settings If you chose background printing when you set up your printer you can continue working while your document is printing See Using Monitor3 on
10. in the next section Managing Print Jobs Setting Up Monitor3 1 Open the Chooser from the Apple menu and select the SC 850 or SC 850 AT icon Then select the port or AppleTalk zone you re using 2 Under Background Printing click On and close the Chooser 3 To increase the memory allocation select EPSON Monitor in the Extensions folder in your System folder Then choose Get Info from the File menu and set the Memory Requirements to 2000 or 3000 depending on your system s available RAM Monitoring Print Jobs with Monitor3 While you re printing click the EPSON Monitor3 icon on the Application menu at the right end of the menu bar You see the following dialog box z EPSON Minitar Lir Job currently Bish Prorappre ph pareggia CTI printing Jobs queued for printing Click to set priorities for waiting print jobs You can track the printer s progress with the current job and select a job that is currently printing or waiting to print and cancel pause or restart it Managing Print Jobs Note A If you see a stop sign icon and the message Print queue on hold in the EPSON Monitor3 dialog box select Start print queue from the Printer menu to release the queue and resume printing To set priorities for jobs waiting to print click the job then click the Show details arrow at the bottom of the window The Priority list becomes active Click the arrow and select Normal Urgent or
11. installed Bi Iik _ Detail the Status Status Monitor 2 Monitor 2 Printer Status window The Progress Meter shows the progress of your print job and the status of your printer You can use the buttons to cancel pause or restart your print job If you installed Status Monitor 2 you also see information about how much ink you have left and can view the Status Monitor 2 Printer Status window See page 4 5 for more information about Status Monitor 2 You can set up the way your printer software sends print jobs and select whether to display the Progress Meter dialog box or not see page 4 2 for instructions Basic Printing Windows 3 1 After you send your print job the EPSON Despooler dialog box appears on your screen 600SCN1 TIF Time 0 00 04 Page 1 of 1 Click to pause Copy 1 of 1 Sheen EPSON Stylus COLOR 850 printing LPT1 Click to restart printing This dialog box shows the progress of your print job and the status of your printer If you run out of paper while printing for example the Despooler warns you You can use the buttons to cancel pause or restart your print job Windows NT 4 0 Windows NT 4 0 servers and workstations include a messenger service to alert you to printer errors or let you know when a print job is finished If you have appropriate network access privileges or you re controlling printing from the server you can also cancel pause or restart print jobs a
12. the Status Monitor 2 main window using the View menu options or using icons on the button bar If you re monitoring multiple printers you can reorder them in the Installed Printers list by clicking in the Printer Name Status or Job Count title bar appear here If you have more than one printer you want to monitor you can add them using the Add Printers option in the Settings menu To save your computer memory you may want to delete any printers from the Status Monitor 2 list that you don t need to monitor To do this click the printer in the Installed Printers list and select Delete Printer from the Settings menu The color of the Installed Printer icon indicates the printer status as follows Installed Printer icon color Status message Green Ready to print Yellow Paper and or ink level is low Red Paper and or ink is out paper is jammed or a print or communication error has occurred Other options in Status Monitor 2 let you view more details on the printer or job status as described in the next sections Illustrations of what to do if an error occurs appear here If your printer runs out of ink click this button to display cartridge replacement steps on the right and illustrations in the printer graphic area Managing Print Jobs Using the Printer Status Window For more details on the status of your printer you can use the Printer Status window There are several ways
13. 1 for instructions The printable side of the paper is face down Remove the paper and reload it with the printable side face up See Chapter 2 for instructions The print head nozzles are clogged Clean the print heads See Chapter 5 for instructions The ink cartridges are low on ink Check the black and amp color ink out lights to see which cartridge you may need to replace See Chapter 5 The MicroWeave or Super MicroWeave option is not turned on Turn on MicroWeave or Super MicroWeave if available in the More Settings dialog box See Chapter 3 for more information Vertical lines are misaligned or vertical banding appears Possible cause Solution The print head nozzles are clogged Clean the print heads See Chapter 5 for instructions The High Speed setting is turned on Turn off the High Speed setting if vertical lines are misaligned See Chapter 3 for information The print heads are misaligned Run the Print Head Alignment utility See Chapter 5 for instructions Troubleshooting The printed image has incorrect or missing colors Possible cause Solution The Ink option is set to Black Change the Ink setting to Color See Chapter 1 for instructions The Media Type setting doesn t match the loaded paper Make sure the Media Type setting matches the paper you re using See Chapter 1 for instructions The printable side of
14. 5 to 6 System requirements 1 to 2 Technical specifications paei Testing printer 6 3 Transparencies choosing 1 3 loading 2 3 to specifications D 3 to D 4 Transporting printer Twinax interface board User Defined paper size Utility button 1 915 6 to dialog box 4 2 4 16 tabl 1 3 to 5 Vertical banding 6 5 Index Windows 95 Watermarks 3 24 to 3 27 default options settin g 1 4 3 30 fo 3 32 installing salvar lB hs Windows managing print jobs default options setting 1 4 aT fold 11 installing software B 1 o B 5 network printing B 8 managing print jobs printer status checking 1 5 ikd Status Monitor2 1 5 network printing uninstalling software Windows NT system requirements uninstalling software 6 17 Windows 3 1 managing print jobs default options setting network printing B 6 installing software B 1 o B 2 printer status checkin 1 6 managing print jobs uninstalling software JEB printer status checking 1 6 uninstalling software 6 17 Y Yellow setting 3 8
15. Click the Remove button on the bottom of the screen Follow the instructions on the screen to uninstall the printer software To reinstall your software see the CD ROM folder or Appendix B Using Optional J nterfaces Your EPSON Stylus COLOR 850 includes both parallel and serial interfaces You can connect it to a PC or Macintosh or both at the same time If you want to connect to another system or to a network you can install one of the following EPSON interface boards in your printer Type of interface board Model number Compatibility Serial C823051 PC 32KB serial C823071 PC Twinax C823151 PC Coax C823141 PC LocalTalk C823121 Macintosh Type B Ethernet C823572 Macintosh PC To order an interface board contact your dealer or call EPSON Accessories at 800 873 7766 U S sales only In Canada call 800 873 7766 for dealer referral This chapter tells you how to install and use EPSON interface boards in the following sections D Using Macintosh interface boards Db Using the PC serial interface board D Installing optional interfaces Using Optional Interfaces Using Macintosh Interface Boards If you are planning to install the LocalTalk board you also need two LocalTalk Locking Connector Kits DIN 8 version Attach one connector box to the AppleTalk interface on the printer and the other to the printer port on the Macintosh Then attach the LocalTalk cable between t
16. Close all your applications before you start If you don t you may have to close and reopen them to use the new default settings Setting Default Options in Windows 95 1 Click Start point to Settings and select Printers 2 Right click the EPSON Stylus COLOR 850 icon 3 Select Properties You see the printer settings dialog box as shown on page 1 2 Setting Default Options in Windows 3 1 1 Double click the Control Panel icon in the Main group 2 Double click the Printers icon 3 Select EPSON Stylus COLOR 850 from the list of printers and click Setup You see the printer settings dialog box as shown on page 1 2 Setting Default Options in Windows NT 4 0 1 Click Start point to Settings and select Printers 2 Double click the EPSON Stylus COLOR 850 icon 3 Open the File menu and select Document Defaults You see the printer settings dialog box as shown on page 1 2 Basic Printing Checking Printer Status While your document is printing your printer software reports how the job is doing See the section for your operating system below Windows 95 After you send a print job in Windows 95 the Progress Meter dialog box appears on your screen Click to cancel EPSON Stylus COLOR 850 LPT1 ior Click to pause Click to restart This neg maintab TIF 0 1 information ie only Status Monitor you Black Ink T PaperAuto Sheet Feeder F Click to view
17. D If your printouts are still blurry after you change paper clean the print heads as described in Chapter 5 The Media Type setting doesn t match the loaded paper Make sure the Media Type setting matches the paper you re using See Chapter 1 for instructions Ink has leaked inside the printer Clean carefully inside the printer to remove spilled ink See Chapter 5 for instructions You re using the High Speed and MicroWeave settings with a misaligned print head Turn off High Speed following the instructions in Chapter 3 Then run the Print Head Alignment utility following the instructions in Chapter 5 The resolution of your image may be too low If a photographic image looks grainy or rough try using the PhotoEnhance2 PhotoEnhance on Windows 3 1 setting to improve the printed quality See Chapter 3 for details Increase the image resolution using your image editing software or decrease the size of the image Troubleshooting All lights are off Solving Printing Problems If the printer won t print first check that D The printer is turned on and the O power light is on D Paper is loaded in the printer D The printer is plugged into a working electrical outlet that s not controlled by a switch or timer Db The interface cable is securely connected to the printer and computer If you still can t print check the following solutions Possible cause Solution The p
18. Don t get water on the printer components Don t spray lubricants or oils inside the printer Caution To avoid damage always leave the ink cartridges installed when transporting the printer Cleaning the Printer To keep your printer working at its best you should clean it several times a year following these steps 1 Turn off the printer unplug the power cord and disconnect the printer cable Remove all the paper from the sheet feeder Clean the exterior of the printer with a soft damp cloth Keep the printer cover closed so water doesn t get inside Clean ink out of the printer s interior with a soft damp cloth Transporting the Printer If you ll move your printer some distance you need to prepare it for transportation in its original box Follow these steps 1 Turn on the printer and wait until the print heads lock in the far right position Then turn off the printer Unplug the power cord from the electrical outlet Then disconnect the interface cable from the printer Remove any paper from the printer and remove the paper support Push in the output tray extensions and close the tray Repack the printer and attachments in the original box using the protective materials that came with it See the Notice Sheet that was packed with the printer Be sure to keep the printer level as you transport it If you notice a decline in print quality after transporting the printer clean the pr
19. an internal error See page 6 10 for more information Running a Self Test You can run a self test to determine whether the problem comes from the printer itself or some other source D If the results are satisfactory the problem lies in your software settings the interface cable or your computer D If the self test does not print correctly you have a problem with your printer See the suggestions in this chapter for possible solutions 1 Make sure both the printer and computer are turned off 2 Disconnect the interface cable from the printer 3 Make sure paper is loaded in the printer 4 Hold down the load eject button for a 360 dpi test or the black cleaning button for a 180 dpi test and press the power button Hold down the buttons until the power light starts to flash then release them The printer prints on the first and last lines of one sheet of paper then prints a nozzle check pattern shown on page 5 8 and samples of fonts and colors on the next sheet 5 To end the test turn off the printer Then reconnect the interface cable and turn on your printer and computer Troubleshooting Using Hex Dump Mode You can use the printer s hex dump mode to identify problems if you know how to interpret hex code Or you can fax the hex printout to a technical support representative Follow these steps 1 Make sure the printer is turned off and has paper loaded in it Open the cover Hol
20. and then reinstall your printer software see page 6 17 for instructions D If none of the suggested solutions in this chapter solve your problem contact EPSON as described under Where To Get Help in the Introduction Checking the Control Panel Lights paper out light black ink out light black cleaning button color ink out light load eject button color cleaning puton power button power light Follow these guidelines when the control panel lights come on or flash When the paper out light flashes paper is jammed in the printer Turn off the printer and gently pull out all paper Then press the I load eject button See page 6 14 for details When the paper out light comes on your paper ran out or is incorrectly loaded Load paper in the feeder and then press the X load eject button er 66 er 66 O om O16 as _ O O Caution Load paper that s at least 8 27 inches 210 mm wide This prevents ink from spraying inside the printer and smudging your printouts Troubleshooting When an ink out light flashes your ink supply is low Make sure you have a replacement cartridge When an ink out light comes on you need to replace the ink cartridge See Chapter 5 for instructions When the power light and paper out light flash and all the other lights are on your printer has a carriage error See page 6 9 for more information When all the lights flash your printer may have
21. document in your application software 2 Access the printer settings dialog box as described on page 1 2 Windows or page 1 8 Macintosh You see one of the following dialog boxes Click Advanced then click here to see a list of project types EEH rs Cie ee ar am rm T Cope i Page EE Miaa l m Danesi Yeli iray ae fat Gennes C omaki fy Poriret E miaii ine Ekat rami ae Te Priel imani hona rer ET aes tering Tni EE namai st Of Memia bf High See i Color fewest Priv beietee free Priel i ity REE Macintosh Click Advanced then click here to see a list of project types Windows 3 Choose Color or Black ink 4 Click Advanced and then Custom Settings You see the list of project types Note a Always choose your Ink setting before you select a project from the Custom Settings list Selecting PhotoEnhance or PhotoEnhance2 ICM or ColorSync automatically sets the Ink option to Color Printing with PhotoEnhance or PhotoEnhance2 may take longer depending on your computer system and image Tip Photo PhotoEnhance and PhotoEnhance2 have similar effects However PhotoEnhance and PhotoEnhance2 intelligently analyze your image data and their effect varies widely depending on your image The Photo setting consistently increases the contrast You may want to experiment to choose the best setting for
22. in the Spool Manager menu bar for detailed information Deleting a Stalled Print Job If you re having trouble printing it may be because of a stalled print job Follow these steps to delete it and continue printing 1 Open the Spool Manager as described on page 4 11 2 Click on any print jobs marked Held 3 Open the Document menu and click Delete Then click Yes 4 Exit Spool Manager and try printing again Managing Print Jobs Changing the Default Spool Directory If you get an error message while printing or printing is very slow you can try changing your default spool directory 1 Make a directory on your hard drive where you want Spool Manager to store print job files for example C SPLTEMP 2 Open the Spool Manager as described on page 4 11 3 Make sure EPSON Stylus COLOR 850 is selected and then choose Setup from the Queue menu The Queue Setup dialog box appears 4 Change the spool directory to the one you created in step 1 Also make sure Use Print Manager for this port is checked Then click OK 5 Choose Default Spool Directory from the Options menu 6 In the dialog box change the spool directory to the one you created in step 1 Then click OK 7 Close Spool Manager Managing Print Jobs in Windows NT 4 0 Windows NT 4 0 servers and workstations include a messenger service to alert you to printer errors or let you know when a print job is finished If you have appropriate network acces
23. length from 3 94 to 44 inches Follow these steps to create a custom paper size 1 Follow the steps on page 3 16 to access the Page Setup dialog box Click the Customize button You see the following dialog box EPSON C 850 5 104 P Size a New Paper Size Terre Click the New button Width and Height fields and Inches and cm radio buttons appear on the screen Type the width and length of your custom paper in the Width and Height fields If you need to change from inches to centimeters click the correct radio button Type a name for your custom paper size in the New Paper Size field then click OK The name is added to the Paper Size list and selected as the current setting in the Page Setup dialog box To delete a custom paper size click the Customize button Then click the name of the custom paper size and click Delete Click OK to return to the Page Setup dialog box Note ma For information on the other settings on the Layout dialog box see page 3 27 Custom Printing Selecting Print Order Options Follow these steps to use the Collate and Reverse Order options 1 Open your application program s File menu and select Print 2 Click the Layout button You see the Layout dialog box rh Tiis Pe Gin Bo Paper ge Lelie yh aries i Sie sane EEA toler ari issig FS Prii Laqeel SB vial maer Fi I Faig E3 c Girisi Pia Anier aat ba mipri med O Siete
24. maer Fiial page b stem Print Order options 3 Ifyou re printing multiple copies ofa multi page document and you want the copies printed in sets click the Collate checkbox The page graphics change to show collated documents 4 Ifyou re printing a multi page document and want the last page printed first so the pages come out without needing to be reordered click the Reverse Order checkbox The page graphics change to show later pages printing first 5 Click OK to close the Layout dialog box Custom Printing Note a Layout options are available only when you re using Windows 95 Windows NT or a Macintosh Selecting Print Layout Options Your printer software s print layout options let you reduce or enlarge almost any size document to print on your printer You can also select options to proof multiple pages on one sheet of paper add page frames and add a predefined or custom watermark For Windows 95 and Windows NT instructions see the next section For Macintosh instructions see page 3 27 Choosing Print Layout Options in Windows Follow the steps in these sections to use options in the Layout dialog box D Using proportional printing Db Using multiple print layouts and page frames Db Adding a watermark Using Proportional Printing When you want to make the printed size of a document different from its actual size you can use your printer software s proportional printing features
25. seconds the instructions on page 5 5 an pe _ O Caution Don t open the clamp or remove a cartridge except to replace it with a new one Once you remove a Cartridge you can t reuse it even if it contains ink x Warning If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water Maintenance and Transportation Pull up the ink cartridge clamp The cartridge rises up from its holder Although the illustration shows the black ink cartridge the procedure is the same for replacing the color ink cartridge Lift the cartridge out of the printer and dispose of it carefully Follow the steps in the next section to install the new ink cartridge Maintenance and Transportation ano 216 O Caution You must remove the yellow tape from the top of the cartridge or you will permanently damage it It s okay if the tape doesn t tear off completely at the dotted line Do not remove the clear seal from the bottom of the cartridge ink will leak out Installing the New Cartridge Once you have removed the empty cartridge you re ready to install the new one Follow these steps 1 Remove the new ink cartridge from its packaging 2 Remove only the yellow part of the tape seal on top as shown below Don t pull off the white portion or try to remove the clear seal underneath the cartridge Remove the yellow tape seal b
26. the paper is face down Remove the paper and reload it with the printable side face up See Chapter 2 for instructions The Halftoning and Color Adjustment Mode options are set incorrectly for your document type Use the correct settings for the project you re printing following the instructions in Chapter 3 The ICM Windows 95 or ColorSync Macintosh settings are incorrect for your document Use the Automatic mode setting or choose a different Rendering Intent setting Macintosh See Chapter 3 for more information The print head nozzles are clogged Clean the print heads See Chapter 5 for instructions The ink cartridges are low on ink or one or more ink colors are empty Check the black and amp color ink out lights to see which cartridge you may need to replace See Chapter 5 for instructions The colors displayed on your monitor don t match the printed colors Because your monitor and printer use different technologies to represent colors your printed colors can t exactly match the colors you see on your monitor screen Use the ICM Windows 95 or ColorSync Macintosh settings to get as close a match as possible See Chapter 3 for more information The color settings in your application software need adjustment You may be able to adjust various color settings in your application software See your software documentation for more information The printed image is fain
27. the color balance in your printout Note When you choose PhotoEnhance PhotoEnhance2 ICM ColorSync or No Color Adjustment all the other color options are preset Custom Printing 4 For even more fine tuning choose one of these color correction methods Db PhotoEnhance2 or PhotoEnhance Windows 3 1 only Produces sharper images and more vivid colors by automatically adjusting the contrast saturation and brightness Corrects for overall under and over exposure of the original image Db ICM Windows 95 only Automatically adjusts printout colors to match colors on the screen ColorSync Macintosh only Automatically adjusts printout colors to match colors on the screen See Using ColorSync on the Macintosh for more information 5 Click OK to return to the printer settings dialog box Using ColorSync on the Macintosh Every device you use for producing or viewing colors your monitor scanner and printer employs a different color technology That s why it s difficult to get printed colors to match the colors displayed on your monitor or other device The Macintosh ColorSync system helps you control all your devices so their colors match your printer s as closely as possible ColorSync uses profile information from each device including your EPSON Stylus COLOR 850 printer to achieve accurate color matching First you have to make sure your monitor s profile is set Then you can use
28. to open the window BD Double click the printer name in the Installed Printers list BD Click the printer name in the Installed Printers list to highlight it and click the amp icon or select Printer Status from the Printer menu D Right click the printer name in the Installed Printers list and select Printer Status from the drop down menu Db If you re currently using the printer software click the Utility tab then click the EPSON Status Monitor 2 icon For instructions on accessing your printer software see page 1 2 and page 1 4 BD You can also access the Printer Status window by clicking the Details button on the Progress Meter see page 1 5 or the Status Alert dialog box see page 4 6 You see the Printer Status window The Current Status tab gives printing status and error correction information Cl meri gf Corina tel Pie iste biziki Tia L m rs Printer status messages appear here If an error occurs troubleshooting tips appear here Managing Print Jobs To check the amount of ink you have click the Consumables tab Ch Mema aa gl Comes gh Pees ree bih a i i These graphics indicate the amount of ink remaining in your cartridges To view information about your printer s network connections and other printer resources click the Printer Information tab a Using the Job Status Window To view detailed information on the print jobs waiting to print you
29. use EPSON s photo quality media ink jet paper glossy paper glossy film index cards and photo paper For special projects you can use a variety of EPSON media designed for ink jet printers ranging from transparencies to iron on transfer paper Using Special Paper and Media When you print on special media you need to be careful about choosing the correct Media Type and Paper Size settings in your printer software The table below lists the available EPSON media and the corresponding Media Type setting for each one in your printer software EPSON ink jet media and their settings Media name Size Part number Media Type setting EPSON 360 dpi Ink Jet Paper Letter S 041060 S041028 360 dpi Ink Jet Paper A4 S041059 S041025 EPSON Iron on Cool Peel Letter S041153 S041155 Transfer Paper EPSON Special Coated Paper Letter S041060 for 360 dpi Printing Printing on Special Media EPSON ink jet media and their settings Media name Size Part number Media Type setting EPSON High Quality Ink Jet Letter S041111 Photo Quality Paper A4 S041117 Ink Jet Paper EPSON Photo Quality Ink Jet Letter S041062 S041029 Paper A4 041061 S041026 Legal 041067 S041048 EPSON Special Coated Paper Letter S041062 for 720 dpi Printing EPSON Photo Quality Ink Jet 4 1 x 5 8 A6 5041054 Cards 8x10 S041122 EPSON 720 dpi Index Card 4 1 x 5 8 A6 5041054 EPSON Photo Q
30. using the network s printer setup functions Note et If you connected the printer directly to a Windows NT server or you re using a different network protocol see your Windows NT documentation for instructions on configuring your printer for the network Installing Printer Software and Configuring on a Network If you re setting up your printer for Windows NT 4 0 see the next section If you re connecting to a Windows 95 network see page B 8 For other network operating systems see your network documentation for instructions Connecting to the Printer on Windows NT 4 0 Systems If you installed an optional network interface card in your printer and installed the printer software as described on page B 4 follow the steps below to connect the remote printer to each computer on the network using the TCP IP or LPR protocol Be sure to first install the networking software that came with your printer s network interface card as described in its documentation 1 Follow the instructions to configure the interface card in the manual that came with the card 2 To connect the printer to a TCP IP or LPR port open the Control Panel and select Printers 3 Right click the EPSON Stylus COLOR 850 icon then select Properties 4 Select the Ports tab and click the Add Port button 5 Select LPR Port in the Port list Then click New Port 6 Type the IP address of the card in the first box and type a short n
31. with the printer driver Contact your computer or video card manufacturer for an updated driver The image is inverted as if viewed in a mirror Possible cause Solution You used a Flip Horizontal option Turn off the Flip Horizontal or mirror setting in your application software or the printer software See Chapter 3 for instructions Troubleshooting The image size or position is incorrect Possible cause Solution The paper and or layout options are set incorrectly Check the paper settings and the settings on the Layout dialog box Windows 95 NT or Macintosh only See Chapter 3 for instructions Also check the paper and layout options in your application software The margins are incorrect Possible cause Solution Margins are set incorrectly in your application software Check your software documentation for instructions on selecting the correct margins for your paper size and within its printable area See Appendix D for printable area specifications Paper settings in the printer software are incorrect for your paper size Check the paper size orientation and layout settings to make sure they re correct for your paper size See Chapter 3 for more information A portion of your image doesn t print Macintosh Possible cause Solution Your system doesn t have enough available memory Close any other applications you are running and turn off back
32. your image Custom Printing Choose the right setting for your project following these guidelines Photo For printing scanned photographs Increases contrast in the image Text Graph For printing graphics intensive documents like presentation pages with charts and graphs Intensifies colors and lightens the midtones and highlights PhotoEnhance2 or PhotoEnhance Windows 3 1 only For printing images captured using a video camera digital camera or scanner Produces sharper images and more vivid colors by automatically adjusting the contrast saturation and brightness Corrects for overall under and over exposure of the original image Economy For rough drafts of text only on plain paper Saves ink ICM Windows 95 only Automatically adjusts printout colors to match the colors on your screen Not available when printing on plain paper or Ink Jet Transparencies ColorSync Macintosh only Automatically adjusts printout colors to match the colors on your screen Not available when printing on plain paper or Ink Jet Transparencies For more information see page 3 9 Choose the Media Type you want to print on If you re not sure which setting to select see the table on page 2 1 In Windows click the Paper and Layout not available on Windows 3 1 tabs to check or change any necessary settings as described on page 3 11 and page 3 20 On a Macintosh check or change any necessary settings on the Page Set
33. your printer software to specify the exact method of color matching you want to use Custom Printing Follow these steps to set your monitor s ColorSync profile and use your printer software s ColorSync features 1 Open the ColorSync System Profile under Control Panels on the Apple menu Click the Set Profile button Select your monitor from the list and then click Select Close ColorSync System Profile Access the More Settings dialog box as described on page 3 4 Click ColorSync For Profile choose EPSON Standard This is the ColorSync profile created especially for your printer Don t choose any other printer profile you may have on your system Choose one of the following options for Rendering Intent Perceptual For printing scanned photographs Saturation For printing graphics intensive documents like presentation pages with charts and graphs D Colorimetric For matching colors on your screen as exactly as possible Reproduces colors the way your eye distinguishes them Click OK to return to the printer settings dialog box Printer graphic reflects changes to Orientation and Printable Area settings Custom Printing Selecting Paper Size and Orientation Options Your printer can print on paper up to 9 5 inches wide and up to 44 inches long in either portrait or landscape orientation If you print multi page documents or multiple copies of documents you can print the pages colla
34. Also if you print large graphics and dense text with little white space you use ink faster The ink thaws and is usable after approximately 3 hours at 77 F 25 C Caution Q To ensure good results use genuine EPSON cartridges and do not refill them Other Zz products may cause damage to your printer not covered by EPSON s warranty Do not use an ink cartridge after the expiration date on the package Mechanical Paper feed method Friction with auto sheet feeder rear entry Sheet feeder capacity Maximum 100 sheets of 17 lb 64 g m paper Total print volume 75 000 pages A4 text Dimensions Storage Width 18 7 inches 475 mm Depth 10 7 inches 274 mm Height 7 4 inches 177 mm Printing Width 18 7 inches 475 mm Depth 24 0 inches 610 mm 27 2 inches 692 mm when loading transparencies Height 12 4 inches 315 mm 7 95 inches 202 mm when loading transparencies Weight 14 3 lb 6 5 kg without the ink cartridges Electrical Environmental Temperature Humidity Safety Approvals Safety standards EMC DOS Support Black printing only Specifications Specification 120V model 240V model Input voltage range 103 5V to 132V 198V to 264V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 0 4A 0 2A Power consumption Approx 18 W ISO IEC 10561 Letter Pattern Also designed for IT power systems with Phase to Phase volta
35. Chooser Open the Apple menu and select Control Panel then choose Serial Switch Select Compatible then close the dialog box and select your printer in the Chooser as described in step 10 Note 4 If you need to install a network interface board in your printer see Appendix A for instructions Now select your printer in the Chooser If your printer is connected directly to the serial port on your Macintosh see the next section for instructions If your printer is connected via an optional network interface card see page B 9 for instructions on naming your printer and selecting it in the Chooser Selecting Your Printer in the Chooser 1 2 Open the Apple menu and select Chooser If you connected your printer to the printer port on your Macintosh or to a PowerBook with only one port click Off to turn off AppleTalk Click the SC 850 icon Click the icon for the port you re using either printer or modem On a PowerBook with only one port select the modem port icon Click On to turn on background printing if you want to use it Keep in mind that background printing is slower and may slow down your system while you print Close the Chooser Configuring for PC Network Printing You can use your printer on a network under Windows NT Windows 95 or another network operating system First you need to install your printer software as described in this appendix Then you need to set up your printer
36. D At least 16MB of RAM 20MB recommended Introduction BD At least 50MB of free hard disk space for storing images 100MB is recommended Db VGA Super VGA or better display adapter and monitor Double speed CD ROM drive quad speed or faster recommended for installing the printer software Db A shielded twisted pair parallel cable 6 to 10 feet long to connect your computer to the printer the cable must have a D SUB 25 pin male connector for your computer and a 36 pin Centronics compatible connector for the printer Macintosh System Requirements To use your printer and its software with a Macintosh your system should have D Any Macintosh or Power Macintosh model except the Macintosh Macintosh 512 Performa 410 PowerBook 100 and some early versions of the Macintosh such as the II or Classic D System 7 1 or later 7 5 or later recommended DB At least 16MB of RAM 20MB or more is recommended BD At least 50MB of free hard disk space for storing images 100MB is recommended Db 13 inch RGB display or better Double speed CD ROM drive quad speed or faster recommended for installing the printer software D Standard Apple System Peripheral 8 cable or equivalent RS 422 8 pin mini DIN male male Belkin F2V024 recommended Introduction How To Use Your Manuals To set up your printer and install the printer software see the Start Here card and CD ROM folder This Users Guide contains t
37. EPSON 850 User s Guide O Printed on recycled paper with at least 10 post consumer content All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of SEIKO EPSON CORPORATION The information contained herein is designed only for use with this EPSON printer EPSON is not responsible for any use of this information as applied to other printers Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the USS failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION EPSON EPSON ESC P and EPSON Stylus are registered trademarks and EPSON ESC P 2 is a trademark of SEIKO EPSON CORPORATION EPSON SoundAdvice is a service mark and EPSON FaxAdvice is a trademark of Epson America Inc General Notice Othe
38. Hold The job moves up or down in the list of waiting print jobs Using the Macintosh Status Monitor You can use the Status Monitor to check the level of ink in your printer Follow these steps 1 Choose Page Setup or Print from the File menu in your application You see a printer settings dialog box 2 Click the Utility button You see the Utility menu For information about these__ utilities see Chapter 5 EH E CPR Jiasi tier c En Agamia Bpa iba pphig ia artis rimi j aren eed ConmigaraSan aisy razri farted ond come SP ee Bar Chis whit il gopi mr Pain arton apes in gome praal Puen marsng Bes iba eb ji ger piel pig oiie mr lie barris Cipri ithe ies rigged mac rira Frid daai Mae Bir Ihm Ey il ied mtii at Diet apie i Rimi peal eel 3 Click the EPSON StatusMonitor icon Managing Print Jobs The software checks the amount of ink remaining in the printer and displays the Status Monitor window Viti hilo lek cer aire level E il i Coie al Click to recheck insislis int caririige infermaiion the ink level To recheck the ink level check click the Update button To close the Status Monitor dialog box click OK Selecting Configuration Options You can configure the way you want the printer to handle error messages warnings ink level checks and temporary spool folders in the Configuration Settings dial
39. SC 850 or SC 850AT and restart Your printer doesn t print correctly as a remote printer Windows NT Possible cause Solution You may need to use a different network path and printer port Select a different printer port in the printer s Properties window and enter the new network path to your printer at the DOS prompt Then restart your computer See your Windows NT documentation for instructions on changing the printer port and network path Fixing Paper Problems To avoid most paper handling problems D Use smooth high quality media designed for ink jet printers that meets the media specifications in Appendix D D Follow all loading and handling instructions included with the media D Load the media with the printable side face up as described on the Start Here card and in Chapter 2 If you have any paper problems check here for solutions Troubleshooting Paper doesn t feed Try this Then do this Remove the stack of paper from the printer Check that the paper isn t Curled or creased Too old See Chapter 2 or your paper packaging for more information Loaded above the arrow on the left edge guide Jammed inside the printer If the amp paper out light is flashing paper is jammed Then reload the paper as described on the Start Here card and in Chapter 2 making sure the left edge guide is adjusted to fit the paper s width Multiple pages feed at th
40. To Get Help EPSON provides technical assistance through electronic support services and automated telephone services 24 hours a day The following tables list the contact information Electronic support services Service Access World Wide Web From the Internet you can reach EPSON s Home Page at http www epson com EPSON Internet FTP Site If you have Internet FTP capability use your Web browser or other software for FTP downloading to log onto ftp epson com with the user name anonymous and your e mail address as the password EPSON Download Service You can call the EPSON Download Service at 800 442 2007 Set your communications software to 8 data bits 1 stop bit no parity Modem speed can be up to 28 8 Kbps EPSON Forum on CompuServe Members of CompuServe can type GO EPSON at the menu prompt to reach the Epson America Forum For a free introductory CompuServe membership call 800 848 8199 and ask for representative 529 Automated telephone services Service Access EPSON SoundAdvices For pre recorded answers to commonly asked questions about EPSON products 24 hours a day seven days a week call 800 442 2110 EPSON FaxAdvice Access EPSON s technical information library by calling 800 442 2110 You must provide a return fax number to use this service EPSON Referral Service For the location of your nearest Authorized EPSON Rese
41. _ _ s E High speed aes j i C PhotoEnhance2 amp 2I Flip Horizontal C Ich iM Finest Detail Cancel Help Windows Click here to change your Print Quality resolution Some of these options are automatically set or disabled by other settings you choose 4 Note The Print Quality is selected automatically depending on the current Media Type If you choose a Print Quality setting that is not appropriate for your media the driver changes the Media Type setting Be sure to check both of these settings Custom Printing Halitoning EEE i Cater l E Frisi eating Sereal 4 cee j Cote mijarinani SE eka ter Paa Paper kimis ihe int Bripiinrsi guu Can rd temr Cg r Te oana D fale f A Obrsiliease G Pma ibani Tam Craii aye P k i Orbie Maser ibg mri Ea CIP bp Gericerial Gesdering Inteni Fois optan et Olives Dei Macintosh Choose one of the following Print Quality options Economy For low resolution rough drafts on plain paper Saves ink Normal 360 dpi For most documents on plain paper transparencies or 360 dpi Ink Jet paper Fine 720 dpi For high resolution output on plain paper Photo Paper or Photo Quality media SuperFine 1440 dpi For the highest resolution output on plain paper Photo Paper or Photo Quality media Choose the Media Type and Ink settings you want to use following the guideli
42. ails D The Despooler also starts automatically when you send a job to the printer It displays on your screen to alert you about printer status See page 1 5 for more information on the Despooler Using the Spool Manager The Spool Manager works like the Windows Print Manager When you send a job to your printer your printer software creates a temporary print job file stores it in the C TEMP or C WWINDOWS TEMP directory and assigns it to a print queue The software then sends the file to your printer at the right time Managing Print Jobs Note You may not see the Spool Manager icon if Program Manager or the current window is maximized Reduce the window size to see the Spool Manager icon To open Spool Manager do one of the following Db To open it while you re printing click the EPSON Spool Manager icon at the bottom of your desktop Db You can open Spool Manager at any time by double clicking the Spool Manager4 icon in the EPSON program group You see the Spool Manager window EPSON Spool Manager Tue Yis allows Heip Frimartiocument Hame Sna ie Time P USON Styles COLORES an LPT kile d Vena ROHT Painting pago 1 paga Hi 9245 11 usu md i paoa Aih Ai itia queue print job file The Spool Manager window displays the status of your print job files and lets you control them You can also control print queues display of the Despooler and the default spool directory Click Help
43. ame for the printer in the second box Click OK then click Close 7 You see the address and name of the printer in the Port list Click OK to exit printer properties Now you can print to the remote printer Repeat these steps for each system on the network that needs to access the printer Installing Printer Software and Configuring on a Network Note To print from DOS applications as well as Windows applications click the Capture Printer Port button instead of Add Port Select the printer port in the Device list then specify its network path Select Reconnect at logon then click OK Setting Up Your Network Path in Windows 95 If you want to use your printer on a network running Windows 95 you need to set up the port and network path on the computer connected to the printer Follow these steps 1 Click Start point to Settings and select Printers 2 Right click the EPSON Stylus COLOR 850 icon and choose Properties 3 Click the Details tab You see the following dialog box p Dii o tiem ck Pape ite Lael oh Laer QP Perseus Click Add Port then specify the network path in the dialog box that appears Fimi iy a bien ee iira a iar j EH Yiia LA Sa Arie J a Ta Til pie ee E mone a pe ek 4 Click the Add Port button then specify the network path to the printer and click OK B 8 Installing Printer Software and Configuring on a Network Configuring for Macintosh Network Print
44. and selecting the icon you want to use Managing Print Jobs The color of the printer icon in the Status Alert dialog box indicates the type of error as described on page 4 8 EPSON Status Monitor 2 Click the printer name Printer Name or Path tH EPSON Stylus COLOR 850 Printing to highlight it then click Details to open the Printer Status window see page 4 9 for more information Deters Click here to close the Status Alert dialog box Opening the Status Monitor 2 Main Window Once you ve enabled background monitoring for your printer and set up your monitoring preferences there are three ways to access Status Monitor 2 Double click the a icon on the Windows 95 taskbar in the bottom right corner of your screen DB Click Start point to Programs click the Epson folder and click EPSON Status Monitor 2 D Access the printer software from within your application or the Printers utility see page 1 2 and page 1 4 click the Utility tab and click the EPSON Status Monitor 2 icon This method accesses the Printer Status window only see page 4 9 for details Managing Print Jobs menu bar button bar Installed Printer icon and name When you start Status Monitor 2 you see the main window Printer Name Status and Job Count title bars The number of print jobs waiting to print appears here Brief status messages ip You can customize the appearance of items on
45. aracter table PC437 PC850 PC860 PC861 PC863 PC865 Abicomp BRASCII Roman 8 ISO Latin 1 International character set for italic table Italic U S A Italic France Italic Germany Italic U K Italic Denmark 1 Italic Sweden Italic Italy Italic Spain 1 Auto line feed Off On Network I F mode Off On Loading position 8 5 mm 3 mm Others Economy Off On Parallel I F transfer rate Fast Normal Follow these steps to change the settings listed above 1 Make sure the printer is turned off and has paper loaded 2 Hold down the color cleaning button and press the power button The printer prints a summary of instructions for changing settings and choosing a language for the instructions 3 Press the amp color cleaning button to print a list of current settings indicated with arrows and additional instructions After you make the changes you want turn the printer off to save the settings The settings remain in effect until you change them again Control Codes ESC P 2 control codes IBM X24E emulation control codes Specifications See the ESC P Reference Manual for more information about these commands General operation ESC ESC U ESC EM Paper feeding CR FF LF ESC 0 ESC 2 ESC 3 ESC Page format ESC C ESC C ESC C 0 ESC Q ESC 1 ESC c ESC N ESC O Print position motion ESC ESC ESC V ESC v ESC D HT ESC B ESC J VT
46. ards see Photo Quality Ink Jet Cards Ink Jet Paper la e 2 t ro 2 2 C 1 to loading 2 3 specifications D 3o D 5 Ink Jet Transparencies see Transparencies Interface boards A I to A 4 A 4 Interface I F mode setting ies International character sets D 10 Iron On Tans Co Be Babes Co spDa Jammed paper 1 10 6 14 Job Status window o 4 11 Landscape setting 3 13 3 17 Layout button 1 9 3 19 3 28 options setting problems 6 1 3 3 22 pas i Letterhead see Paper Bc using 1 10 6 2 tof6 3 6 8 to 6 10 LocalTalk board A 1 to Macintosh ColorSync 3 9 td 3 10 6 6 configuration options a 17 4 18 increasing memory allocation 4 14 fol 4 15 installing software oq B 6 interface boards A 1 to A 4 managing print jobs 14 Monitor3 Pam network printing A oo system requirements uninstalling software 6 18 Magenta setting 3 Main tab 1 2 1 2 Maintaining printer 5 1 5 1 pa Manuals how to use 3 to Margin problems with multiple sheets Mechanical specifications Media Pass wan co 1 3 aliet M me increasing on Macintosh 4 14 4 14 4 15 Micro Weave settings 3 6 6 5 Monitor3 6 11 of6 15 N O P Index Monitoring ink level 1 10 canan preferences Windows 95 eh print jobs see Background monitoring More Settings dialog box B a 3 10 ME ple print layouts
47. atic This is the easiest way to get good printing results for all kinds of documents on all types of paper Tip To print at the highest resolution 1440 dpi you need to use plain paper Photo Paper or one of the Photo Quality media For the best printing at any resolution always use EPSON media The Quality Speed slider is not available for certain media types Note If you re using Windows 95 and you installed Status Monitor 2 along with your printer software you may want to click the Utility tab and open the Printer Status window See page 4 5 for information on Status Monitor 2 see Chapter 5 for instructions on using the other utilities available on the Utility tab 10 11 Basic Printing Choose the Media Type you want to print on from the following list Plain paper 360 dpi Ink Jet Paper Photo Quality Ink Jet Paper Photo Paper Photo Quality Glossy Film Ink Jet Transparencies The type of paper or other media you choose determines the print quality resolution you can use If you re not sure which setting to select for your media see the table on page 2 1 Choose Color or Black ink Set the slider to Quality or Speed This lets you choose between the fastest printing or the highest resolution for the media you re using To use the highest resolution available for plain paper 1440 dpi you need to access the More Settings dialog box see page 3 4 for instructions Click the Pap
48. atus Monitor 2 that came with the card you can use the Print Head Alignment utility 7 Ifyour print quality has not improved repeat the steps above If you don t notice any improvement after doing this two or three times check the print quality solutions in Chapter 6 Examining the Nozzle Check Pattern Examine the nozzle check pattern you print It should look something like this with the lower pattern colored cyan magenta and yellow Each staggered horizontal and straight vertical line should be complete with no gaps in the dot pattern If your printout looks okay you re done If any dots are missing as shown below clean the print heads again see page 5 6 for instructions missing dots a a Aligning the Print Heads If your printouts contain misaligned vertical lines you may need to align the print heads You can align the print heads in either of the following ways D With the Print Head Alignment utility in your printer software when the printer is on a local port not on a network D Using the printer s control panel buttons Op _ O Caution Load paper that s at least 8 27 inches 210 mm wide This prevents ink from spraying inside the printer and smudging your printouts For the best results load EPSON ink jet paper in the printer whenever you check
49. b as described on page 1 5 You can turn the Progress Meter on or off and select other printing options using the Speed amp Progress button see the next section for details Spool Manager which appears in the taskbar at the bottom of the screen each time you print as described on page 4 4 Status Monitor 2 which provides a variety of print monitoring options as described on page 4 5 Managing Print Jobs Selecting the Speed amp Progress Options You can set up the way your printer software sends print jobs and select whether to display the Progress Meter using the Speed and Progress dialog box To access the dialog box you must open your printer software from the Windows 95 Printers utility as described below 1 Click Start point to Settings then click Printers 2 Right click the EPSON Stylus COLOR 850 printer icon and select Properties from the drop down menu You see the printer settings dialog box 3 Click the Utility tab You see the Utility menu Garma Deisi Gd Han cob Papa cia Lage A Liter H EPSON Siss Al pence Da MEE sear ee ee ad ao check fes ied oad rra Moari Chachi Wee Iho ukiy if gapa c Led ee ee ri oar Erra Pe Hea Garni Lia I a re ae dehy Ha iFa Chock recuse Staal atin Pini Head Agrarna mpi pa piat ECZ i P ec P Speed amp Progress button 4 Click the Speed amp Progress button Managing Print Jobs You see this dialog box Speed amp Progress
50. between iyin k fee 25 and a E 25 oT fe 4 ji O Pies het nhancest D baine Freit a UPSD standard E l Benderi wtemt Percale Macintosh Custom Printing 2 Choose one of the following Color Adjustment Modes You don t need to select any of these options if you ll be using ICM Windows 95 or ColorSync Macintosh as described in step 4 Automatic Analyzes the color information in your project and optimizes color correction accordingly Photo realistic For printing color photographs Vivid For printing graphics intensive documents like presentation pages with charts and graphs Intensifies colors and lightens the midtones and highlights No Color Adjustment Disables the color adjustment features of the printer software so you can use a stand alone color management utility 3 Ifyou want to specify individual color correction values use the sliders to increase drag right or decrease drag left the settings listed below If you use one of the options described in step 4 you won t be able to specify individual color correction values Brightness Makes your image lighter or darker Contrast Increases or decreases the difference between the bright or dark parts of an image Saturation Makes colors more vivid or less vivid Cyan Magenta Yellow Increases or decreases the amount of the three ink colors that combine to make a full color picture Use these sliders to fine tune
51. ble cause Solution You need to increase the memory allocation for your application EPSON Monitor3 or both Choose Get Info from the File menu when the application is active or EPSON Monitor is selected and increase the memory requirements See Chapter 4 for more information If that doesn t work turn off background printing you won t be able to use Monitors In Windows 95 the Status Monitor 2 window doesn t appear Possible cause Solution You may not have restarted your computer after installing Status Monitor 2 Click Start select Shut Down click Restart the computer and click Yes to restart your computer Then try using Status Monitor 2 Bi directional support is not enabled Click Start select Settings and click Printers Right click the EPSON Stylus COLOR 850 icon and select Properties Click the Details tab then click the Spool Settings button Click the Enable bi directional support for this printer radio button to turn on bi directional support Click OK twice then close the Printers window and try printing again Troubleshooting Possible cause Solution You installed an optional network interface card Windows 95 only If you ve been using your printer connected directly to your computer and then install an optional network interface card to use It over a network you must uninstall your printer software and Status Monitor 2 See page 6 17 for instructions on unin
52. can use the Job Status window There are several ways to open the window Sage Statis nndow BD Click the printer name in the Installed Printers list to is very similar to the highlight it and click the icon or select Job Status Spool Manager window from the Printer menu Sey e D Right click the printer name in the Installed Printers list jobs See page 4 4 for and select Job Status from the drop down menu information on Spool Manager You see the Job Status window menu bar Information on jobs currently printing or waiting to be printed appears here Managing Print Jobs Options in the Printer menu let you pause printing or purge all waiting print jobs select or deselect the printer as your Windows default and access the printer software to change default settings The Document menu options let you pause or cancel printing of individual print jobs First click the print job you want to pause or cancel in the Document Name list to highlight it Managing Print Jobs in Windows 3 1 Your Windows printer software includes two management utilities the Spool Manager and Despooler DB The Spool Manager starts automatically when you send a job to the printer It allows you to print in the background while you continue to work on your computer and to hold jobs to print at a later time If you re using your printer on a network it also handles multiple print jobs that come in at the same time See the next section for det
53. ct a predefined watermark Click here to load a custom watermark you ve created Specify how you want your watermark to appear using these options To select a different predefined watermark click the arrow in the Watermark drop down list and choose one of the following options Confidential Draft Urgent Priority Hot Do Not Copy For Your Eyes Only Review Copy Top Secret Duplicate Then go to step 5 Custom Printing Note a You can create up to 10 custom watermarks In Windows 95 you can use any bitmap file up to 15MB in size With Windows NT the file can be any size To delete a custom watermark you ve added to the list click the User Defined button Then select the watermark and click Delete Click OK to close the dialog box Note If your monitor displays only 16 colors the Intensity adjustments are not shown in the Layout graphic If you choose the No Halftoning setting the Intensity setting does not determine how your watermark is printed 4 To load a custom watermark you ve created as a bitmap in an application program click the User Defined button You see the following dialog box Click Browse to select your bitmap file a Behem OOOO ERS GES cae Click the Browse button You see the Select a bitmap file dialog box Navigate to the folder containing the bitmap file you want to use select the file and click OK Then type a name for your custom
54. d down the load eject button and the color cleaning button and press the power button The printer prints Hex Dump Mode at the top of a page and then stops Print one or more pages from an application as usual The printer prints the exact code it receives in hexadecimal format Turn off the printer to exit hex dump mode Improving Print Quality If you find that your print quality has declined you can often improve it by doing one of the following Clean the print heads following the instructions in Chapter 5 Use higher quality paper appropriate for your print job See Chapter 2 for a list of EPSON papers Match the Media Type in the printer software to the type of paper you loaded in the printer Then the printer software can automatically select other settings for the best quality See Chapter 1 for details Turn off High Speed mode in the More Settings dialog box as described in Chapter 3 Troubleshooting D Make sure Economy mode is turned off in the printer software as described in Chapter 3 BD Replace the ink cartridges as described in Chapter 5 Check the status of the black and color ink out lights first Here are some detailed solutions to specific print quality problems The printed image has horizontal banding Possible cause Solution The Media Type setting doesn t match the loaded paper Make sure the Media Type setting matches the paper you re using See Chapter
55. dia Type setting For 4 x 6 inch Photo Paper select EPSON Photo Paper 4 x 6 in as the Paper Size setting and Maximum as the Printable Area setting After you print fold the paper back and forth along the perforations and carefully tear the margins off For Letter or A4 size Photo Paper select Letter or A4 as your Paper Size setting For Panoramic Photo Paper choose Panoramic 210 x 594 mm as the Paper Size setting Tip For iron on transfers make sure you reverse your image before you print it especially if it includes text Then the text will read correctly when it s transferred You can use the Flip Horizontal option in your printer software See page 3 6 for more information Printing on Special Media EPSON Photo Quality Ink Jet Cards You can load up to 30 cards at a time Always place the included support sheet under the cards When youre ready to print use your software to set the Paper Size option for the size card you re using Make sure you set the paper thickness lever to the position as shown on page 2 5 EPSON Photo Quality Self Adhesive Sheets Use these sheets to print labels or stickers You can load one sheet at a time Make sure your adhesive sheets are fully adhered to their backing sheet before you load them EPSON Iron On Transfer Paper You can print photos company logos or anything else you want on this paper and then transfer your images to T shirts or other cloth items Load one she
56. e Print Heads Using the Print Head Alignment Utility Using the Control Panel aN o0 Nn 1 9 v o Cleaning the Printer Transporting the Printer Contents 6 Troubleshooting Diagnosing Problems Checking the Control Panel Lights Running a Self Test Using Hex Dump Mode Improving Print Quality Solving Printing Problems Solving Printer Software Problems Fixing Paper Problems Solving Miscellaneous Printout Problems Uninstalling Printer Software Using Optional Interfaces Using Macintosh Interface Boards Using PC Interface Boards Installing Optional Interfaces Installing Printer Software and Configuring pn A Netvork Installing Your Printer Software Installing Printer Software for Windows 3 1 Installing Printer Software for Windows 95 Installing Printer Software for Windows NT 4 0 Installing Printer Software on a Macintosh Configuring for PC Network Printing Connecting to the Printer on Windows NT 4 0 Systems B 7 Setting Up Your Network Path in Windows 95 B 8 Contents Configuring for Macintosh Network Printing Assigning a Name to the Printer Setting Up the Printer for AppleTalk C EPSON Accessories D S pecitications Printing Paper D 3 Ink Cartridges Mechanical D 6 Electrical Environmental D 7 Safety Approvals DOS Support Control Panel Settings Control Codes Character Tables D 7 i Rs paper support extension edge guides paper support control pan
57. e same time Try this Then do this Remove the stack of paper Make sure the paper isn t too thin see the paper specifications from the printer in Appendix D Fan all the edges of the stack of paper to separate the sheets bd Reload the paper as described on the Start Here card and in Chapter 2 d If too many copies of a page or document are printing check the Copies settings in both the printer software and your application program See Chapter 1 for more information Paper jams inside the printer Try this Then do this Turn off your printer open the cover and remove all the paper that s inside including any little pieces that may have torn off Load more paper in the printer following the instructions on the Start Here card and in Chapter 2 If your paper jams frequently make sure you bd Use smooth high quality paper loaded printable side up Fan the stack and then even the edges before loading it Load paper beneath the arrow mark on the left edge guide Adjust the left edge guide to fit the width of your paper Troubleshooting Paper doesn t eject fully or is wrinkled Possible cause Solution If the paper doesn t eject fully you may have set the wrong paper size Press the load eject button to eject the paper Then make sure you select the correct paper size in your printer software See Chapter 3 for instructions If it s wrinkled when it comes
58. ectly connected then click RETRY 6 Turn the Background Printing option on or off depending on if you want to use the EPSON Monitor3 utility or not 7 Close the Chooser when you re finished EPSON Accessories EPSON offers a variety of accessories for your EPSON Stylus COLOR 850 printer from replacement ink cartridges and interface cards to special ink jet paper and other creative media To purchase EPSON accessories contact your local printer retailer You can also purchase ink cartridges interface cards EPSON media manuals and parts from EPSON Accessories at 800 873 7766 U S sales only In Canada please call 800 873 7766 for dealer referral When you order accessories be sure to use the part numbers listed in this appendix Ink cartridges Cartridge type Part number Black ink cartridge S020108 Color ink cartridge S020089 EPSON ink jet paper and other media Media name Size Part number EPSON 360 dpi Ink Jet Letter S041060 S041028 Paper A4 S041059 S041025 EPSON High Quality Ink Jet Letter S041111 Paper A4 S041117 EPSON Photo Quality Ink Letter S041062 S041029 Jet Paper A4 S041061 S041026 Legal 041067 S041048 EPSON Photo Quality Letter S041124 Glossy Paper A4 S041126 EPSON Accessories EPSON ink jet paper and other media Media name Size Part number EPSON Photo Quality Letter S041072 Glo
59. ed up printing by setting your parallel port to ECP mode See your computer documentation or contact your computer s technical support for instructions on selecting ECP mode if your computer supports it 5 Click OK to close the Speed amp Progress dialog box and return to the Utility menu Then click OK again to exit your printer software Using the Spool Manager The Spool Manager creates a temporary print job file and stores it in the C TEMP or C WINDOWS TEMP folder The software then sends the file to your printer at the right time To open Spool Manager while you re printing click the EPSON Stylus COLOR 850 icon that appears on the taskbar at the bottom of the screen You see the Spool Manager window ite Fogi Tpkaji EE bal Lais Plan sipe Fring Dat Page 11716555H 1 print job file command buttons The Spool Manager window displays the status of your print job files and lets you control them To cancel pause resume or restart a print job click the job to highlight it then click one of the command buttons on the bottom of the window Note You can check printer status using Status Monitor 2 only when your printer is connected directly to your computer or when it is connected to a remote server ina Windows 95 network Managing Print Jobs Deleting a Stalled Print Job If you re having trouble printing it may be because of a stalled print job Follow these steps to delete it and conti
60. ee your Windows NT documentation for instructions on removing printer drivers from your system Troubleshooting Uninstalling Printer Software If any of the suggested solutions in this chapter tell you to uninstall and then reinstall your printer software follow the steps in this section Windows 95 Instructions 1 Double click the My Computer icon then double click the Control Panel icon 2 Double click Add Remove Programs 3 To uninstall the printer software select EPSON Printer Software in the program list 4 Click the Add Remove button Follow the instructions on the screen to uninstall your software 5 Before you uninstall Status Monitor 2 turn off background monitoring as described on page 4 5 Then follow steps 1 through 4 again selecting EPSON Status Monitor 2 in the program list to uninstall it 6 To reinstall your software see the CD ROM folder or Appendix B Windows 3 1 Instructions 1 Double click the Main program group icon then double click the Control Panel icon 2 Double click Printers 3 Select EPSON Stylus COLOR 850 in the Installed Printers list and click the Remove button 4 To reinstall your software see Appendix B Troubleshooting Macintosh Instructions 1 Insert the EPSON printer software CD ROM in your drive Double click the Installer icon Then click Continue Click the arrow in the list at the top showing Easy Install and select Remove from the list
61. ee the exact size you need in the list you can create a custom paper size see page 3 18 for instructions 4 Select the direction of printing on the page using the a Orientation options To print your document oriented as shown in one of the following printer graphics select the options listed below it Note The Rotate by 180 setting lets you print the lower portion of a document first with a bottom margin as small as 0 12 inch 8 mm anda top margin as small as 0 55 inch 14 mm Portrait orientation Landscape orientation Portrait orientation Landscape orientation Rotate by 180 Rotate by 180 5 To use the maximum printable area of your selected paper size set the Printable Area option to Maximum To center your document on the page select Centered 6 Ifyou want to collate multiple copies of a multi page document or you want to reverse the order in which pages are printed click OK Then see page 3 19 for instructions If you ve finished selecting page size and orientation options click OK to close the Page Setup dialog box Then select Print from the File menu to select any other printer settings you may need and print your document Custom Printing Creating custom paper sizes You can create up to 8 custom paper sizes and add them to the Paper Size list This is useful if you re printing a custom size document such as a banner You can select any width from 3 94 to 9 5 inches and any height
62. el printer cover output tray output tray extensions load eject black cleaning button button ink cartridge clamp color cleaning button power button paper thickness lever Introduction Your EPSON Stylus COLOR 850 printer is the ideal output device for business graphics layout proofs digital photography or any project you create on your computer With resolutions up to 1440 by 720 dpi you get amazingly realistic photographic images and vivid graphics in color or razor sharp black printing All at the fastest speed of any EPSON ink jet printer The printer software for Microsoft Windows and Macintosh provides advanced color management with adjustable levels of brightness contrast saturation and ink colors Support for ColorSync 2 01 and Windows ICM ensures printouts that closely match the colors on your monitor EPSON s specially formulated ink cartridges and wide variety of ink jet papers offer the most flexibility for getting the results you want With standard parallel and serial ports and simple network connectivity setting up your printer is fast and easy Windows System Requirements To use your printer and its software with a PC your system should have D AnIBM compatible PC with at least a 386 25 MHz for Windows 3 1x or 486 25 MHz for Windows 95 or Windows NT 4 0 or faster processor DOS Microsoft Windows 3 1x Windows 95 or later or Windows NT 4 0
63. er Options on a Macintosh The Paper Size and Orientation options for your printer software are on the Page Setup dialog box The options for collating and reversing the page order are on the Layout dialog box Follow the steps in these sections for selecting the paper options Db Choosing paper size and orientation options D Selecting print order options Custom Printing Choosing Paper Size and Orientation Options Follow these steps to select the Paper Size and Orientation options 1 Create your image or document in your application software Open the File menu and select Page Setup You see the Page Setup dialog box L Bej mjad i Printer graphic reflects changes to EPSOM mo A A Paper ize tater Te tence your Paper Size A Reduce w tawge E a Fintehie irea Maem Olenterea ieee gener Click to select Brientation l CEN Fjura aptions Eminre D riaie bg 140 depen _ ma Click to select your Orientation options O mar trap hris imiiersiion Gar DOteater trap Marks interpesiation Orientation and Printable Area settings 3 Click the Paper Size pop up list to select the size of paper you loaded in the printer A4 B5 A5 Letter Legal Executive Half Letter Envelope 10 Envelope C6 Envelope DL A6 Index card Index card 5x8in Index card 8x10in EPSON Photo Paper 4x6in Panoramic 210x594mm Custom Printing If you don t s
64. er software when the printer is on a local port not on a network D Using the printer s control panel buttons Using the Head Cleaning Utility Follow these steps to run the utility from a Windows computer or a Macintosh 1 Make sure the printer is turned on but not printing and the black and color ink out lights are off 2 Access the printer settings dialog box as described in Chapter 1 3 Click the Utility tab Windows or the Utility button Macintosh You see the Utility menu 4 Click the Head Cleaning icon 5 Follow the instructions on the screen to clean one or both print heads Cleaning both heads takes about four minutes during which the printer makes some noise and the power light flashes When the power light stops flashing you need to run a nozzle check to test the print quality and reset the cleaning cycle OL _ O Caution Never turn off the printer while the power light is flashing unless the printer hasn t moved or made any noise for more than 10 minutes Note i If you installed a network interface card and the version of Status Monitor 2 that came with the card you can use the Nozzle Check utility Maintenance and Transportation Make sure paper is loaded in the printer and click Print nozzle check pattern Windows or Confirmation Macintosh Then click Next See page 5 8 for instructions on examining the nozzle check pattern If your print qual
65. er tab and choose your paper size number of copies and orientation See page 3 11 for instructions If you re using Windows 95 or Windows NT 4 0 click the Layout tab and check the proportional printing page layout and watermark options to make sure they re correct for your print job See page 3 20 for details Click OK when you re finished checking your settings The dialog box closes In the Print dialog box click OK or Print You may need to click a sequence of these buttons on different dialog boxes While your document is printing a dialog box appears showing the printer status and the progress of your print job See Checking Printer Status on page 1 5 for more information Basic Printing Note a Some application settings override driver settings such as Paper Size or Orientation so it s a good idea to check the settings in your application before you print See page 1 2 for instructions Note You can access the default Windows NT printer software settings only if you have the appropriate network access privileges such as Administrator or Power User Setting Default Printer Options When you change printer settings through your software application the settings apply only to the application you re using To adjust the default settings for all your Windows applications access the settings through the Windows 95 or Windows NT 4 0 Printers utility or the Windows 3 1 Control Panel
66. es special ink jet papers distributed by EPSON 0 08 to 0 11 mm 64 to 90 g m Transparencies and glossy media Letter 8 5 x 11 inches A4 210 x 297 mm A6 105 x 148 mm glossy film only Transparencies glossy paper and glossy film distributed by EPSON Glossy film and transparencies 0 0051 to 0 0059 inch 0 13 to 0 15 mm glossy paper 0 0067 to 0 0071 inch 0 17 to 0 18 mm Photo Paper 4 x 6 inches 102 x 152 mm Letter 8 5 x 11 inches A4 210 x 297 mm Panoramic 8 27 x 23 4 inches Photo Paper distributed by EPSON Self adhesive sheets and iron on cool peel transfer paper A4 210 x 297 mm Letter 8 5 x 11 inches iron on cool peel transfer paper only Self adhesive sheets and iron on cool peel transfer paper distributed by EPSON 0 0079 inch 0 2 mm maximum Photo stickers A6 105 x 148 mm with 16 frames Photo stickers distributed by EPSON Envelopes No 109 5 x 4 1 inches Plain bond or 0 006 to 0 017 inch 12 to 20 lb 240 x 104 mm air mail paper 0 16 to 0 43 mm 45 to 75 g m DL 8 7 x 4 3 inches 220 x 110 mm C6 4 4 x 6 4 inches 114 x 162 mm Cards A6 105 x 148 mm Ink jet cards 0 0091 inch 0 23 mm 50 7 Ib 188 g m 8 x 10 inches 203 x 254 mm distributed by EPSON Notes Since the quality of any particular brand or type of pape any time EPSON cannot guarantee the use of any parti samples of paper st
67. et of transfer paper at a time After you print follow the instructions that came with the paper to iron the image onto the shirt or other item Be sure to select Ink Jet Transparencies as the Media Type setting for the best results Custom Printing When your presentation graphics photographs or other projects have special printing requirements you can use the custom settings in your EPSON Stylus COLOR 850 software You can choose predefined settings or adjust individual options like brightness contrast saturation and halftoning For professional quality color accuracy you can use Image Color Matching ICM under Windows 95 or ColorSync on the Macintosh If you re using Windows 95 Windows NT or a Macintosh your printer software s print layout options let you print almost any size image on your printer proof multiple pages on one sheet of paper and add watermarks This chapter includes the following information Using predefined advanced settings Customizing print quality and special effects Customizing color settings Using ColorSync on the Macintosh Selecting paper size and orientation options Selecting print layout page frame and watermark options Saving custom settings Custom Printing Using Predefined Advanced Settings Predefined settings provide an easy way to fine tune your printer s operation for special image types Follow these steps to print with predefined settings 1 Create your image or
68. g Preferences You can select the way you want Status Monitor 2 to monitor your printer using the Monitoring Preferences window There are several ways to open the window BD Click the printer name in the Installed Printers list to highlight it and click the g icon or select Monitoring Preferences from the Settings menu D Right click the printer name in the Installed Printers list and select Monitoring Preferences from the drop down menu You see the Monitoring Preferences window Set the length of the interval in which you want Status Monitor 2 to monitor your printer here short intervals may cause some applications to run slower Ponte Mere EDH Sie ODOR 0 ee n a Jein a hoi monte rieva reg CEN core Appar n s ke Brdigparnibiomimg ian di Select if and when to O Gepa ahi rira use the Status Alert _ dialog box while printing when errors occur and or when ink is low PP Shaa aan onama ge ies If you turn on one or more of the Status Alert options you ll see the Status Alert dialog box when the selected condition occurs For example if you turn on Show when errors occur the dialog box will appear only if a printing error occurs If you select all the options the dialog box will appear whenever you print encounter an error or have low ink levels Tip You can change the shape of the Status Monitor 2 printer icon by clicking the Select background monitoring icon in the Settings menu
69. ge 220 240V Operation 50 to 95 F 10 to 35 C Storage 4 to 140 F 20 to 60 C 1 month at 104 F 40 C 120 hours at 140 F 60 C Operation 20 to 80 RH Storage 5 to 85 RH without condensation Stored in shipping container UL 1950 with D3 CSA 22 2 No 950 with D3 FCC part 15 subpart B class B CSA C108 8 class B If driver support for the EPSON Stylus COLOR 850 is not available from your software manufacturer you can use one of the other EPSON ESC P 2 printer drivers These drivers don t provide all the EPSON Stylus COLOR 850 features such as 720 or 1440 dpi printing Choose the first printer available from the following two lists LQ 870 1170 LQ 570 1070 SQ 870 1070 LQ 850 e LQ 500 Specifications Color and black printing e EPSON Stylus PRO EPSON Stylus COLOR 500 EPSON Stylus COLOR II LQ 860 LQ 2550 Control Panel Settings Changing control panel settings You can change the following default settings from the printet s control panel Setting Options Print direction Auto Bi D Uni D Font Courier Roman Sans Serif Prestige Script Roman T Sans Serif H Draft Pitch 10 cpi 12 cpi 15 cpi 17 1 cpi 20 cpi Proportional I F mode Auto Parallel Serial Option Auto I F wait time 10 seconds 30 seconds Software ESC P 2 IBM X24E Auto CR IBM mode only Off On AGM IBM mode only Off On Ch
70. ground printing You need to increase the memory allocation for your application EPSON Monitor3 or both Choose Get Info from the File menu when the application is active or EPSON Monitor is selected and increase the memory requirements See Chapter 4 for more information If that doesn t work turn off background printing you won t be able to use Monitors The printer prints blank pages Possible cause Solution Your printer is not selected in your application or as the Windows default printer Select your printer in your application or select it as the default Windows printer See your Windows documentation or online help for instructions Your printer is not selected in the Macintosh Chooser Select your printer in the Chooser as described on the CD ROM folder and in Appendix B Paper settings in the printer software are incorrect for your paper size Check the paper size orientation and layout settings to make sure they re correct for your paper size See Chapter 3 for more information The print head nozzles are clogged Clean the print heads following the instructions in Chapter 5 _ O Caution If you uninstall and then reinstall the printer software In Windows 95 you must uninstall and then reinstall Status Monitor 2 so it can recognize your printer In Windows NT 4 0 you cannot uninstall the printer software using the Add Remove Programs utility S
71. h Photo Paper or one of the Photo Quality media Slows print speed High Speed For fast bidirectional printing at lower quality Flip Horizontal Prints a mirror image of your document Use for printing with iron on transfer paper so your ironed on printout will read correctly Finest Detail For printing text graphics and line art with very sharp edges Slows print speed and increases your system memory requirements Click OK if you re ready to return to the printer settings dialog box or see the next section if you want to adjust your printer s color settings Click to set a Color Adjustment Mode E ej e O e S Windows Custom Printing Customizing Color Settings You can choose from several color adjustment modes or manually adjust brightness contrast saturation and CMY color values Or to correct the colors and exposure of digital images you can use PhotoEnhance2 PhotoEnhance on Windows 3 1 To achieve the maximum color accuracy you can use Image Color Matching ICM Windows 95 or ColorSync Macintosh Follow these steps to customize your color settings 1 Access the More Settings dialog box as described on page 3 4 The color settings appear on the right side of the dialog box as shown Click to set a Color Adjustment Mode eb Cater eter Go jeaiment higie gt Aufomeadic Drag nahn j i Centres a a eet sliders to z set values Saturation e T T _
72. haran by 18D degree E TE C tal Me m narge nani W Printable irma basin 2 cebered Whai Pam interp aali tomen Berdar C Canes Crog Haks meee SSeS Center Crop awice Ben S 3 Choose your paper size orientation and other options as described on page 3 15 and click OK Basic Printing 4 Now choose Print from the File menu in your application You see the printer settings dialog box as E Cr eee Click to Lapian i Pager pp aj Alia __ _Campai__5 select os _ p Barani titray i am Leiler Automate Fariomaiie ag SN ei H Farirait Use the Quality Speed mode CJ iaoee P nre Gelliegs Contam 5 Yaet bel irene slider to select your print resolution a Prini iara i E bF hormia Wi i ink a miornmifesss ii Fi Beier Se Mayi Yie Oe l Bia g Dake ad prihaal O Frist briaris Grea Print ja hirea a Poe Click to select your media type 5 Choose the number of copies and indicate which pages you want to print 6 Make sure the Mode option is set to Automatic This is the easiest way to get good printing results for all kinds of documents on all types of paper j Ly 7 Choose the Media Type you want to print on from the For printing at the highest following list Plain Paper 360 dpi Ink Jet Paper resolution 1440 dpi you need to use plain paper Photo Paper or one of the Photo Quality media For the best printing at any resolution
73. he following information Chapter 1 covers the basics of printing with Windows or Macintosh Chapter 2 gives guidelines for selecting the right paper or other media for your print job and instructions for loading it in your printer Chapter 3 tells you how to print special projects with custom settings for print quality color management and distinctive layouts Chapter 4 explains how to manage print jobs and check printer status while you re printing Chapter 5 gives instructions for replacing ink cartridges cleaning and aligning the print heads and cleaning and transporting the printer Chapter 6 provides solutions for any problems you may have Appendix A tells you how to install optional interface cards in your printer Appendix B gives detailed instructions for installing the printer software and tells you how to configure the printer for a network Appendix C lists the EPSON accessories you can use with your printer Appendix D provides the technical details on your printer ink cartridges and EPSON media An Index is included at the end of the book Introduction Warnings Cautions Notes and Tips You ll find this information throughout your manual Warnings must be followed carefully to avoid bodily injury Cautions must be observed to avoid damage to your equipment Notes contain important information about your printer Tips contain additional hints for great printing Introduction Where
74. he maximum left and right margin is 0 24 inch 6 1 mm The maximum bottom margin is 0 24 inch 6 1 mm A sts B L B R EPSON Panoramic S Photo Paper C A The minimum top margin is 0 12 inch 3 0 mm BL The minimum left margin is 0 12 inch 3 0 mm BR The minimum right margin is 0 54 inch 14 0 mm G The minimum bottom margin is 0 12 inch 3 0 mm Always load paper into the sheet feeder short edge first except envelopes Load envelopes long all edge first Specifications Ink Cartridges Specification Black ink cartridge S020108 Color ink cartridge S020089 Color s Black Cyan magenta and yellow Print capacity 900 pages A4 paper text at Normal 360 dpi 5 300 pages A4 paper Normal 360 dpi 5 each color ISO IEC 10561 Letter Pattern Cartridge life 2 years from production date and up to within 6 months after opening package at 77 C 25 F Storage 4 to 104 F 20 to 40 C temperature 1 month at 104 F 40 C Transit 22 to 140 C 30 to 60 F temperature 1 month at 104 F 40 C 120 hours at 140 F 60 C Freezing 3 2 F 16 C 0 4 F 18 C temperature Dimensions 1 09 W x 2 1 D x 1 5 H inches 27 8 W x 52 7 D x 38 5 H mm 1 7 W x 2 1 D x 1 5 H inches 42 9 W x 52 7 D x 38 5 H mm The print capacity may vary depending on how often you use the print head cleaning function
75. he two connector boxes For more information see the instructions that came with the connector kits If you install the Ethernet board connected to a thin coaxial 10BASE2 cable and the printer is the last device on the network you need to obtain a 50 ohm terminator The Ethernet transceiver is included on the EPSON Ethernet board so you do not need an adapter box for the printer Using PC Interface Boards Before you install the serial interface board in your printer follow the instructions that come with the board for setting baud rate and parity You may also need to set the board s handshake timing error handling and other data transfer conventions Refer to your computer documentation for information about matching the board s settings to your computer system If you install the Ethernet board connected to a thin coaxial 10BASE2 cable and the printer is the last device on the network you need to obtain a 50 ohm terminator The Ethernet transceiver is included on the EPSON Ethernet board so you do not need an adapter box for the printer lO _ O Caution To avoid damaging your printer or computer do not install the interface board when the printer is connected to an electrical outlet Using Optional Interfaces Installing Optional Interfaces Before you install an optional interface board in your printer make sure the printer is turned off and all the printer s lights are off Then follow these step
76. his can cause leakage Always turn the printer off using the power button When you press this button the power light flashes briefly then goes out Do not unplug the printer or turn off the power to the outlet until the power light is off Before transporting the printer make sure the print head is capped in the far right position and the ink cartridges are in place Note For instructions on printing with DOS see Appendix D Basic Printing It s easy to print all your color and black and white documents with your EPSON Stylus COLOR 850 First set up your printer and install the software following the instructions in Start Here and the CD ROM folder or Appendix B Then read this chapter to find out about D Printing from Windows D Printing from a Macintosh Db What to do when the printer lights flash Printing from Windows To print from a Windows application you click the print icon or choose Print from the File menu You can then choose which pages to print the number of copies and other options from your application s Print dialog box When you click a button in the Print dialog box you select additional settings using your printer software such as the media type you ve loaded and the resolution you want to use The following sections tell you how to D Select printer software settings and print from Windows applications D Change the default printer software settings D Check your
77. ifically explained in this Users Guide do not attempt to service the printer yourself Introduction Unplug the printer and refer servicing to qualified service personnel under the following conditions If the power cord or plug is damaged if liquid has entered the printer if the printer has been dropped or the cabinet damaged if the printer does not operate normally or exhibits a distinct change in performance Adjust only those controls that are covered by the operating instructions Do not put your hand inside the printer or touch the cartridge during printing Under normal circumstances ink will not come out of the cartridge If it does get on your skin wash it off with soap and water If it gets in your eyes flush them immediately with water Keep ink cartridges out of the reach of children Do not dismantle the ink cartridges or try to refill them This could result in damage to the print head Once you install an ink cartridge do not open the clamp or remove the cartridge except to replace it with a new one The cartridge may become unusable otherwise Install the ink cartridge immediately after you remove it from its foil package Leaving the cartridge unpacked for a long time before use may result in reduced print quality Do not use an ink cartridge beyond the date printed on the cartridge carton For best results use up the ink cartridges within six months of installing them Do not shake an ink cartridge t
78. ing If you want to use your printer on an AppleTalk network you need to install one of the optional interface boards either the LocalTalk board or the Ethernet board See Appendix A for more information about optional interfaces Then you can use the EPSON Namer utility and set up your printer in the Chooser The EPSON Namer was installed on your hard drive along with the other printer software Assigning a Name to the Printer Follow these steps to use the EPSON Namer utility 1 Double click the EPSON Namer icon on your hard drive 2 Click the SC 850 AT icon in the Device Types window 3 Select the AppleTalk zone where your printer is located 4 Under New Name type a name from your printer to distinguish it from other printers on the network 5 Click Rename and then click Done Setting Up the Printer for AppleTalk Make sure your printer is turned on and then follow these steps to set up your printer on an AppleTalk network 1 Open the Chooser from the Apple menu 2 Click the SC 850 AT icon 3 Select the AppleTalk zone you want to use A list of all printers connected to the selected zone appears on the right Installing Printer Software and Configuring on a Network 4 Click the name you assigned to your EPSON Stylus COLOR 850 in step 4 of the previous section You see a prompt asking you to confirm your choice 5 Click OK If your printer name doesn t appear make sure the printer is turned on and corr
79. ing 6 8 to 6 10 solving 6 1 tq 6 18 unexp ected p rintout results uninstalling software Progress Meter dialog box 1 5 Speed amp Progress options Kaea Proportional Printingoption Quality Speed slider 1 3 1 9 ReadMe files 6 2 Rendering Intent setting Replacing ink cartridges 5 1 to 5 5 Resolution see Print qualit Rotate by 180 setting 3 13 3 17 Safety approvals D 7 Safety instructions 7 to Saturation setting 3 8 Self Adhesive Sheets see Photo Quality Self Adhesive Sheets Self efo Serial interface boards A 1 to A 4 sa Settings printer software advanced see Advanced settings checking 1 2q 1 3 1 7 ol 1 9 default reusing on Macintosh 1 7 Smears 2 5 Special effects B 4 tof 3 6 Specifications character tables control codes D 9 fid D 10 control panel settings D 8 DOS support D 7 to D 8 electrical D 7 environmental D 7 ink cartridges mechanical D 6 paper D 3 fto printing D 1 to D 2 safety approvals Speed i options 4 reece por oT Spool directory changing default Spool folders 4 3 4 17 4 18 Spool Manager problems usi ith Windows 3 1 ng w Enken using with Windows 95 ako 4 5 T Index Stalled print jobs deleting 4 5 Status Alert dialog box 4 6 to 4 7 Status Monitor problems 6 1 6 11 to 6 12 Windows 95 1 5 4 5 to 4 11 6 17 Super MicroWeave setting 3 6 Support
80. int checkbox if you want your software to check for errors before starting your print job BD Click the Check the ink level before starting to print checkbox if you want your software to check for a low ink condition before starting your print job 5 When you re finishing changing your configuration options click OK to return to the Utility menu We S 8 Caution To ensure good results use genuine EPSON cartridges and do not refill them Other products may cause damage to your printer not covered by EPSON s warranty Maintenance and Transportation It s easy to keep your EPSON Stylus COLOR 850 printer working at its best Just follow the simple instructions in this chapter for replacing ink cartridges performing routine maintenance and moving the printer in these sections D Replacing an ink cartridge Cleaning the print heads Aligning the print heads Cleaning the printer Transporting the printer Replacing an Ink Cartridge When the black or amp color ink out light flashes the indicated cartridge is low on ink This is a good time to make sure you have a new cartridge When the light stays on the cartridge is empty and you need to replace it Use these EPSON ink cartridges within six months of installing them and before the expiration date on the package Black ink cartridge 020108 Color ink cartridge 020089 When you need new ink cartridges contact your dealer or call EPSON Accessorie
81. int heads if output is misaligned align the print heads See the instructions in this chapter s 6 T roukleshooting As you use your printer you may occasionally experience a paper jam or other problem The first thing you should do is diagnose the problem following the guidelines in this chapter Then try the most likely solutions until the problem is fixed This chapter covers the following problems and solutions Diagnosing problems Improving print quality Solving printing problems Solving printer software problems Fixing paper jams and other paper problems Solving miscellaneous printout problems Uninstalling the printer software Diagnosing Problems Your printer provides a number of ways to help you diagnose problems To identify the most common problems check the lights on the printer s control panel See page 6 2 for details You can also use the Status Monitor utility to identify common problems For instructions see page 4 5 Windows 95 or page 4 16 Macintosh Troubleshooting Db To determine whether the problem is caused by the printer itself run a self test See page 6 3 for instructions BD You can use the printer s hex dump mode to pinpoint communication problems See page 6 4 for instructions D For the latest information check the Help programs and the ReadMe files in the EPSON program group or folder dD If any of the suggested solutions in this chapter tell you to uninstall
82. ion for details Your printer switches to the modem port or won t confirm on the printer port Macintosh Possible cause Solution Your Macintosh has extension conflicts Make sure AppleTalk is inactive In the Extensions Manager disable the AppleShare FileShare and PrinterShare extensions Set your printer and any unused Apple printers to the printer port Then restart your system You re using an AppleTalk cable Make sure you re using a standard Apple System Peripheral 8 cable See the Introduction for more information Troubleshooting Your printer icon doesn t appear in the Chooser Macintosh Possible cause Solution Your Macintosh has extension conflicts Disable Quick Draw GX in the Extensions Manager Make sure EPSON Monitor3 and SC 850 or SC 850AT are enabled and then restart your Macintosh Your application program can t open your image file Macintosh Possible cause Solution Not enough memory is allocated to the application Highlight the program icon and select Get Info from the File menu then increase the memory allocated to the application The SC 850 or SC 850AT cannot be used message appears Macintosh Possible cause Solutions The printer software has been corrupted Remove and reinstall the printer software as described on page 6 18 Then in the Extensions Manager disable Quick Draw GX enable EPSON Monitor3 and
83. ity has not improved repeat the steps above If you don t notice any improvement after doing this two or three times check the print quality solutions in Chapter 6 Using the Control Panel Follow these steps to clean the print heads 1 a Make sure the printer is turned on and not printing and that the black and amp color ink out lights are off Open the printer cover then press the black or amp color cleaning button and hold it down for three seconds Cleaning takes about two minutes during which the printer makes some noise and the power light flashes When the power light stops flashing repeat step 3 for the other print head if necessary After you re finished cleaning and the power light stops flashing you need to print a page to test the print quality and reset the cleaning cycle If you re connected directly to the printer run a nozzle check Go to step 5 If you re using DOS or you re on a network open an application and print a document containing black and color data Then go to step 7 Access the printer settings dialog box as described in Chapter 1 Then click the Utility tab Windows or the Utility button Macintosh You see the Utility menu Click the Nozzle Check icon then click Next See the next section for instructions on examining the nozzle check pattern Maintenance and Transportation Note al If you installed a network interface card and the version of St
84. ke sure Windows Program Manager is running and exit any open application programs Insert the EPSON printer software CD ROM or diskette 1 Open the File menu and select Run If you re installing from the CD ROM type D EPSON where D is the drive letter of your CD ROM drive and click OK After the installation program starts read the license agreement and click Agree If you re installing from diskettes type D SETUP where D is the drive letter of your diskette drive and click OK Make sure EPSON Stylus COLOR 850 is selected and click OK Follow the instructions on the screen to install your printer software Your printer software icons appear in an EPSON program group and your printer is automatically set as the Windows default printer See Chapter 1 for instructions on using your printer software Installing Printer Software for Windows 95 1 Make sure the printer is connected to your computer as described on the Start Here card Make sure your printer and computer are turned OFF Turn on your computer and wait until Windows 95 starts up fully Turn on your printer and wait until the O power light stops flashing Installing Printer Software and Configuring on a Network If you see a screen called New Hardware Found or Update Device Driver Wizard or another one that asks if you want Windows 95 to install a driver for you click Cancel These screens could appear at any point as you follow these ste
85. l default serrings D 8 Control panel using 5 6h 5 9 6 2fo 6 3 D 8 Custom settings Cyan setting Default control panel settings D 8 Default printer options setting Despooler 1 5 6 11 Diffusion error 3 6 Dithering 3 6 3 3 6 DMA transfers 4 3 7 aS 4 4 6 12 DOS support D 7 to D 8 Economy setting 3 3 6 ECP mode 4 4 6 12 Electrical E D 7 Energy Star Energy saving tips Index Envelopes loading 2 4 to 2 5 specifications I Environmental ea EPSON Accessories G 2 2 5 1 A 1 eA Customer Care Centers 5 Electronic Support Services EPSON eee aS EPSON Spool Manager see Spool Manager Error Diffusion setting 3 6 Error notification 4 17 td 4 18 Esce af 2 control codes D 2 DDS na board A 1 A A d A 4 C 2 Faint printouts 6 6 to 6 7 Film see Photo Quality glossy media Finest Detail sevtings Fit to Page sening Biez Flip Horizontal setting E 6 15 Fonts Forms Garbled characters 6 15 J Glossy media see Photo Quality glossy media Halftoning setting Head Cleaning we 5 Chol 5 7 Help 5 to 6 Help online 1 Horizontal banding 6 5 IBM X24E emulation control codes D 2 D 8 2 D 2 D 8hq D 10 ICM iD Color Marching sting 5 E e e ai ordering C 1 cartridge specifications ee 1 10 710 eel ees to 5 5 replacing outdated oe 5 5 A SSBASSIES smears ae Ink Jet C
86. l the computers that are connected remotely to the printer via an optional network interface card If you ll be connecting the printer directly to a print server and sharing access to it on the network see your Windows NT 4 0 documentation for connection instructions for client workstations 1 2 Make sure your printer and computer are turned OFF Turn on your computer and log onto Windows NT 4 0 with the appropriate access privileges Exit any open application programs Insert the EPSON printer software CD ROM or diskette 1 If you re installing from the CD ROM click Start select Run and type D EPSON where D is the drive letter of your CD ROM then click OK After the installation program starts read the license agreement and click Agree If you re installing from diskettes click Start select Run and type D SETUP where D is the drive letter of your diskette drive then click OK Make sure EPSON Stylus COLOR 850 is selected and click OK Follow the instructions on the screen to install your printer software and your creative software CD ROM only Your printer icon now appears in the Printers folder See page B 7 for instructions on connecting the remote printer to each system on the network using the TCP IP or LPR protocol If you re using a different protocol see your Windows NT 4 0 documentation for instructions Installing Printer Software and Configuring on a Network 8 See Chapter 1 fo
87. lect the name of the custom settings group you re redefining in the Custom Settings box If you re using Windows click Save You see the Save As dialog box Click OK to save your redefined settings Click Cancel to cancel your changes On a Macintosh click the Redefine button Then click Replace at the confirmation dialog box to save your redefined settings Click Cancel to cancel your changes Deleting Custom Settings 1 2 Select Advanced mode Then click Save Settings Select the custom settings group in the Custom Settings box and click Delete You cannot delete any of the predefined document types Note i You can use Status Monitor 2 only if you installed it when you installed your printer software and your printer is connected directly to the computer or to aremote server ina Windows 95 network Managing Print Jobs Your printer software includes several utilities for managing print jobs You can use them to monitor your printer s status and check on the current print job or jobs waiting to print This chapter provides instructions for the following Managing print jobs in Windows 95 Managing print jobs in Windows 3 1 Managing print jobs in Windows NT 4 0 Managing print jobs on a Macintosh Managing Print Jobs in Windows 95 Your printer software offers three ways to manage and monitor your print jobs in Windows 95 Progress Meter which appears each time you send a print jo
88. ller or Customer Care Center call 800 442 2110 Introduction Note q If you need help using another manufacturer s software with an EPSON product see the documentation for that software for technical support information ous To speak to a technical support representative dial 310 787 6346 U S or 905 709 2567 Canada 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Saturday and Sunday Toll or long distance charges may apply Before you call please have the following information ready Db Product name BD Product serial number Db Computer configuration D Description of the problem You can purchase ink cartridges paper manuals accessories and parts from EPSON Accessories at 800 873 7766 U S sales only In Canada please call 800 873 7766 for dealer referral ENERGY STAR Compliance As an ENERGY STAR Partner EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency The EPA ENERGY STAR Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy efficient personal computers monitors printers fax machines and copiers in an effort to reduce air pollution caused by power generation Year 2000 Ready Your EPSON printer is Year 2000 Ready However be sure the other parts of your computer system are also ready for the year 2000 Ol _ O
89. m that can create PICT files See your application s documentation for instructions Follow these steps to use the Print Layout options 1 To print multiple pages of your document on one sheet of paper select either 2 Pages or 4 Pages in the Pages pop up list i gt Print Layout Pages 2Pages 7 Page Order Left to Right v O Print page frames Click the arrow and select a multiple page print layout 2 Ifthe page order of the layout shown in the printer graphic is how you want your document printed go to step 3 To change the page order click the arrow in the Page Order pop up list Then select the page order you want to use 3 Ifyou want to frame each page s contents with a black line one dot wide click the Print page frames checkbox 4 Ifyourre finished selecting Layout options click OK If you want to select more options see the next section Adding a Watermark You can add a watermark to each page in your document to emphasize its purpose or indicate how the document should be handled For example you may want to add a watermark of the word Confidential to documents you don t want distributed to other parties Or you can add a custom PICT file of your company logo so your document looks like printed letterhead Note d If you selected a multiple page print layout option as described on page 3 29 your watermark will appear on each page in the layout Note Yo
90. margin load and print one sheet at a time Remove each sheet from the output tray immediately after it s printed Make sure each sheet is dry before stacking If your media package included protective sheets cover the printed side of your media with these sheets before stacking To print on transparencies remove the paper support and reposition it in the slots at the back of the paper support holder I Envelopes You can load up to 10 envelopes as shown below Note a To keep your printouts looking their best store them in a resealable plastic bag or other airtight covering and protect them from heat humidity and direct sunlight Be sure to support your Panoramic Photo Paper as it ejects from the printer so it doesn t fall onto the floor Printing on Special Media If ink smears when you print on envelopes or other thick media set the paper thickness lever to the position Open the printer cover and position the lever as shown below Make sure you return the lever to the 0 position before you print on other media Set the thickness lever to if ink smears when you print on thick media EPSON Photo Paper You can use EPSON Photo Paper to print photographs that look almost as good as the ones you get from film processing 4 x 6 inch Photo Paper is perforated around the edges so you can trim your printouts and bleed the photo extend it to the edge of the paper on all sides
91. nd set other options See your Windows NT documentation for details Note a On the Macintosh printer settings are saved with your document but you can t save them from one application to another You ll have to check your settings each time you open a new application If you want to reuse settings you can create document templates for your favorite applications You can also create custom setting groups in your printer software that you can select each time you open an application See page 3 33 for details Basic Printing Printing from a Macintosh When you print with a Macintosh you need to check the printer software settings for documents in each application you use When you choose Page Setup or Print from the File menu you see the printer software dialog boxes that let you choose the settings that describe your print job such as the media type you ve loaded and the resolution you want to use This section describes the settings you ll need to check for all your everyday printouts See Chapter 3 for information about advanced settings for special print jobs Follow these steps to print from a Macintosh 1 Open your word processor or other Macintosh software application and open a file you want to print 2 Choose Page Setup from the File menu You see the Page Setup dialog box EPSON os Cony aN Paper ine Getter T tance 4 i Brienia lira t ee Be near va Cis ba rd re a 4 C
92. nes in Chapters 1 and 2 Custom Printing Note d In Automatic mode the Halftoning setting is selected based on the data in your print job In Advanced mode Halftoning is preselected for each project type setting No Halftoning is available only when you select Black as the Ink setting Some of the print options at the bottom left of the More Settings window are automatically selected or disabled by the Print Quality resolution you choose Tip If vertical lines in your printout are misaligned when you use the High Speed setting you may need to align the print heads See Chapter 5 for instructions Choose one of the following Halftoning options No Halftoning For printing black text only Error Diffusion For printing photographic or video digital camera images Blends each color dot with the dots around it Fine Dithering Coarse Dithering For printing graphs or other images that require precise solid areas of bright colors Use Coarse for images with more shading and less detail Use Fine for images with more detail and less shading Choose any of the following print options MicroWeave For improved print quality Prints graphic data in finer increments to eliminate unwanted banding effects light horizontal lines Always use for color printing Super MicroWeave Increases the MicroWeave function when you re using Fine 720 dpi Print Quality on plain paper or using SuperFine 1440 dpi wit
93. nt from its actual size you can use your printer software s Fit to Page option to proportion it to fit in the maximum centered area on a selected paper size Follow these steps to use the Fit to Page option 1 Create your image or document in your application software 2 Open the File menu and select Page Setup You see the Page Setup dialog box 3 Click the Paper Size list and select the actual size of the document you want to print For example if your document size is 8 1 2 x 11 inches select Letter for the Paper Size option Custom Printing If you want to print this document at the maximum size on 4 x 6 inch EPSON Photo Paper you ll use the Fit to Page option to reduce the document to that size If you want to print this document at the maximum size on Legal size paper 8 1 2 x 14 inches you ll use the Fit to Page option to enlarge the document to that size 4 Click OK to close the Page Setup dialog box 5 Now open the File menu and select Print 6 Click the Layout button You see the Layout dialog box Fit to Page options f Fila ajan EJ Primi freer Fagre F Cl twats Page Die LEN bi Bak re ace O Geers der Fini page EEr Note a You can t select a multiple print layout option if you re using the Fit to Page option Custom Printing 7 Select one of the following Fit to Page options D Select Off to set the print proportion to 100 D Select On to automatically reduce
94. nt your document printed go to step 3 To change the page order click the Page Order button Then select the page order you want to use from the Print Layout dialog box that appears 3 Ifyou want to frame each page s contents with a black line one dot wide click the Print page frames checkbox 4 Ifyourre finished selecting Layout options click OK If you want to select more options see the next section Adding a Watermark You can add a watermark to each page in your document to emphasize its purpose or indicate how the document should be handled For example you may want to add a watermark of the word Confidential to documents you don t want distributed to other parties Or you can add a custom bitmap of your company logo so your document looks like printed letterhead See how your selections will look in the Layout graphic shown Note If you selected a multiple page print layout option as described on page 3 23 your watermark will appear on each page in the layout Custom Printing Follow the steps in the correct section below to add a predefined or custom watermark 1 tapes wit Pore EI ceas E here Fi p i Tha Erm E He h e E o To turn on the watermark feature click the Watermark checkbox The default watermark is Confidential To change the watermark or specify how it appears click the Watermark Settings button You see the following dialog box Click here to sele
95. nue printing 1 Click the EPSON Stylus COLOR 850 icon on the taskbar 2 Click on any print jobs marked Held 3 Click the Cancel button 4 Exit Spool Manager and try printing again Using Status Monitor 2 Status Monitor 2 lets you view detailed information about your print jobs and control how you want printing monitored Before you can use Status Monitor 2 you must enable background monitoring for your printer if it isn t already enabled as described in the next section Enabling Background Monitoring To turn on background monitoring follow these steps 1 Click Start point to Programs click the Epson folder and click EPSON Status Monitor 2 2 Click the name of the printer you want to monitor in the Printer Name list The printer name is highlighted 3 Open the Settings menu and select Background Monitoring 4 Select either Monitor from restart to begin background monitoring after your next system restart or Monitor now to begin background monitoring right away 5 Now set your monitoring preferences for the printer as described in the next section Managing Print Jobs Note a Background monitoring must be turned on to change the Background Monitoring and Status Alert preferences for individual printers in the Monitoring Preferences window See page 4 5 for instructions Turn background monitoring on or off for the selected F Monia fm prim n pe printer Setting Up Monitorin
96. o C cme Dgs E bheii g Conc Windows 3 1 Windows 95 Windows NT 4 Windows 95 or Windows NT Type a name up to 24 characters for your custom paper size in the Paper Size Name field Then select a Paper Width and Paper Height for the paper To use centimeters instead of inches click the 0 01cm option When you re finished click Save The paper size name appears in the Paper Size list in the dialog box Add more sizes if you want and click OK when you re done Custom Printing Windows 3 1 You can create only one User Defined paper size Type the width in the Paper Width field and the length in the Paper Height field Then click OK 5 You see the Paper tab again The paper size name you defined is added to the Paper Size list and selected as the current setting In Windows 3 1 the setting is named User Defined 6 To change or delete a custom paper size Windows 95 or Windows NT Click User Defined in the Paper Size list Then on the User Defined Paper Size dialog box select the custom paper name in the Paper Size list and change the Paper Width Paper Height and or Unit settings as necessary or click Delete Click OK when you re done Windows 3 1 You can change the custom paper size but cannot delete it Click User Defined in the Paper Size list Then on the User Defined Paper Size dialog box change the Paper Width and Paper Height settings as necessary Click OK when you re done Selecting Pap
97. ock before purchasing large quantiti r may be changed by the manufacturer at cular brand or type of paper Always test es or printing large jobs Poor quality paper may reduce print quality and cause paper jams and other problems If you encounter problems switch to a higher grade of paper Specifications X a Notes Do not load curled or folded paper envelopes or transparencies Print on ink jet papers and envelopes only under these conditions Temperature 59 to 77 F 15 to 25 C Humidity 40 to 60 RH Store glossy media and self adhesive sheets under these conditions Temperature 59 to 86 F 15 to 30 C Humidity 20 to 60 RH Printable area A B L A A eee a B R i l i BLA BR E E S i c EEIN E c Single sheets and cards Envelope A The minimum top margin is 0 12 inch 3 0 mm When printing multiple sheets of glossy media the minimum top margin is 1 2 inches 30 mm BL The minimum left margin is 0 12 inch 3 0 mm BR The minimum right margin is 0 35 inch 9 0 mm for Letter and Legal 1 10 inches 28 mm for 10 envelopes 0 28 inch 7 mm for DL envelopes 0 12 inch 3 0 mm for all other paper sizes Cc The minimum bottom margin is 0 55 inch 14 0 mm Note Specifications A B L B R EPSON 4 x 6 inch Photo Paper dotted lines indicate perforations ee C A The maximum top margin is 0 67 inch 17 0 mm B L B R T
98. odes 80 through FF You can select the following character tables through the control panel or software commands e PC 437 U S Standard Europe e PC850 Multilingual e PC860 Portuguese e PC861 Icelandic e PC863 Canadian French e PC865 Nordic e Abicomp BRASCII e Roman 8 e ISO Latin 1 e Italic no characters available for hex code 15 You can select a number of international character sets with the control panel or the ESC R command Other sets can only be selected with the ESC R command You can select additional characters with the ESC 4 command Accessories 1G 2 2 eee Adee mode selecting B 2 o 3 4 Advanced settings paper size predefined 3 2 print quality saving custom 3 33 fol 3 34 special effects 3 4 to 3 6 er print heads 5 8 to Automatic mode 1 2 1 8 Background printin Macincosh old OB 10 Windows 13 Banding 6 5 Bitmap files 3 26 Blank pages Blurry printouts 6 7 Brightness setting 3 8 Cards see Photo Quality Ink Jet Cards Character sets international D 2 D 10 Character tables Characters garbled a Cleaning print peas A ES Cleaning printer Cleaning sheets Coax interface board ail JA 1 to A 4 ic E Index Color Adjustment modes 3 8 6 6 Color problems 6 6 ee using 3 3 3 9 jrof3 10 Configuration options Macintosh Contrast setting 3 8 Control codes D 2 D 9 tq D 10 Control pane
99. og box Follow these steps 1 Choose Page Setup or Print from the File menu in your application You see a printer settings dialog box Click the Utility button You see the Utility menu Click the Configuration button Managing Print Jobs You see the Configuration Settings dialog box EP2OH Poole ie Seiigi Printing stops when these messages appear Printing continues when these messages appear Spooled print job files are HE Sl Pala stored in these folders Temporary Bigh Spell Captian fihir HE 208 Spon Felder Click here to check for D heck for errant Dilare startiney bo print errors and or the ink Ci Check the ink level before vier iing bo prink level before printing Click here to select the default configuration settings 4 Select the configuration options you want as follows DB Error notification lets you select whether you want your system to beep and display error message text or just display text if your printer encounters an error Warning lets you choose whether warning messages beep and display text or display text only Temporary Spool folder and Temporary High Speed Copies folder let you select the folders on your hard disk that store the temporary print job and high speed multiple copy print job files created when you send a job to the printer Click the Select button to change the folder from the default folder shown DB Click the Check for errors before starting to pr
100. ollowing printer graphics select the options listed below it Portrait orientation Rotate by 180 9 Landscape orientation Rotate by 180 To use the maximum printable area of your selected paper size set the Printable Area option to Maximum To center your document on the page select Centered 10 Click a tab for the settings you want to check or change next or click OK to print your document Custom Printing Creating User Defined Paper Sizes You can create up to 10 custom paper sizes only one in Windows 3 1 or and add them to the Paper Size list using the User Defined option This is useful if you re printing a custom size document such as a banner You can select any width from 3 94 to 9 5 inches and any height length from 3 94 to 44 inches a Follow these steps to create a custom paper size with the User Note Defined option In Windows 95 and Windows NT the Paper 1 Follow the steps on page 3 11 to access the printer software Width and Paper Height units are in hundredth of an inch or centimeter N ee increments For example 2 Click the Paper Size list and scroll to the bottom of it 850 equals 8 50 inches using the arrows or scroll bar and select the Paper tab 3 Click the User Defined option You see one of the following dialog boxes Hier Dated Pane Set User Defined Paper Size Ea che Fine Pogues Width inches Pm Fa is ae Paper Henght ii imches Peete fro V
101. on Special Media Letterhead Preprinted Forms and Legal size Paper Load the top edge first When you load long paper pull up the paper support extension and both output tray extensions paper support extension output tray extensions EPSON 360 dpi High Quality and Photo Quality Ink Jet Paper You can load paper up to the arrow mark on the left edge guide If you use legal size ink jet paper don t load it more than half way to the arrow mark EPSON Photo Quality Glossy Paper Film and Transparencies Before you load glossy film or transparencies put a support sheet packed with the media or a plain paper sheet beneath the stack Don t use a support sheet with Photo Quality Glossy Paper You can load up to 20 sheets of glossy paper up to 30 sheets of glossy film or up to 10 transparencies Printing on Special Media Note d Use ink jet papers within one year of purchase Use glossy media and transparencies within six months Return unused sheets and envelopes to their original package as soon as possible See Appendix D for more storage information Note 4 Load the envelopes flap edge first and printable side up Also select the correct envelope size for the Paper Size setting in the printer software However you may get better results by loading one sheet at a time With multiple sheets loaded the minimum top margin you can use is 1 2 inches 30 mm If you want to use a smaller top
102. on shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device If this equipment has more than one interface connector do not leave cables connected to unused interfaces Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment For Canadian Users This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le materiel brouilleur du Canada Contents Introduction Windows System Requirements Macintosh System Requirements How To Use Your Manuals Warnings Cautions Notes and Tips Where To Get Help ENERGY STAR Compliance Important Safety Instructions Basic Printing Printing from Windows Setting Printer Options from Windows Applications Setting Default Printer Options Checking Printer Status Printing from a Macintosh What To Do When the Printer Lights Flash Contents 2 Printing m Gpeciat Media Using Special Paper and Media iy D DA SS Letterhead Preprinted Forms and Legal size Paper EPSON 360 dpi High Quality and Photo Quality Ink Jet Pape
103. or enlarge the document to fit on the paper size loaded in the printer The Paper Size option beneath the Fit to Page option becomes active A Fie be Page on D en Paper Dire EPSOM Prato Paper Select the paper size you ve loaded in the printer here Leiter EPG Fagio Peper Printer graphic displays the selected paper size and document size Now select the size of the paper you ve loaded in the printer This automatically sets the correct reduction or enlargement percentage to fit the document into the maximum centered area on the selected paper size The selected document size and paper size settings now appear beneath the printer graphic 8 If you re finished selecting Layout options click OK If you want to select more options see the next sections Using Multiple Print Layouts and Page Frames If you re printing a multiple page document and you want a quick proof of the images on each page printed on one piece of paper you can select Print Layout options in the printer software You can choose the way the pages are placed on the paper and add a lined frame to each page if you want Custom Printing Note You can select a page order only if it works with the proportion of your selected Paper Size and or your current orientation setting either Portrait or Landscape Note ul To add a custom watermark you must first create the watermark as a PICT file in an application progra
104. out the paper may be damp or too thin See the paper specifications in Appendix D for ranges of paper thicknesses you can print with as well as environmental requirements for storage Solving Miscellaneous Printout Problems If your printout results are not what you expected try these solutions Characters are incorrect or garbled Possible cause Solution Your printer is not selected in your application or as the Windows default printer Select your printer in your application or select it as the default Windows printer See your Windows documentation or online help for instructions Your printer is not selected in the Macintosh Chooser Select your printer in the Chooser as described on the CD ROM folder and in Appendix B Printing is stalled In Windows delete the stalled print jobs in Spool Manager or the spooler in Windows NT On a Macintosh select the stalled print jobs in Monitor3 see Chapter 4 or open the Extensions folder EPSON folder and Spool folder and delete any queued files The interface cable is not securely connected Turn off your printer and computer Then make sure the cable is connected securely and meets the printer s specifications Your video driver may be conflicting with the EPSON printer driver Change to a standard VGA driver see your computer or video card documentation for instructions If your printout is correct your video driver is interfering
105. page 4 14 Basic Printing What To Do When the Printer Lights Flash paper out light black ink out light black cleaning button color ink out light j load eject button color cleaning button power button power light The four lights on your printer s control panel show the printer s status and alert you to problems like paper jams a When the paper out light flashes paper is jammed in the printer Turn off the printer and gently pull out all jammed paper Then press the I load eject button See page 6 14 for more information a When the paper out light comes on your paper ran out or is incorrectly loaded Load paper in the feeder and then press the X load eject button b te When an ink out light flashes your ink supply is low Make sure you have a replacement cartridge C te When an ink out light comes on you need to replace the ink cartridge See Chapter 5 for instructions O When the power light flashes the printer is receiving a print job or performing a maintenance operation Oem When two or more lights flash your printer may have a problem See page 6 9 for more information Printing on Special Media Your EPSON Stylus COLOR 850 lets you print on just about any kind of paper you want to use You can get great results printing on various sizes of plain paper letterhead and envelopes but you ll get even better results with specially coated ink jet paper For the best output
106. paper loaded in the printer and click OK This automatically turns on proportional printing and sets the correct reduction percentage so the document fits into the maximum centered printable area on the output paper you select Custom Printing The selected Paper Size reduction percentage and Output Paper settings now appear on the printer graphic If you want to adjust the proportions or sizes go to step 5 If you re ready to print go to step 7 Paper Size setting reduction percentage Output Paper setting Proportional Printing options __ Windows 95 only Note i If you previously selected a Paper Size setting that is larger than the maximum paper size for your printer and then choose Normal the printer software changes the Paper Size to Letter 8 1 2 x 11 in Note a You can t select a multiple print layout option if you re using a proportional printing option either Fit to Page or Custom Custom Printing 6 Select one of the following proportional printing options D Select Normal to set the print proportion to 100 Dd Select Fit to Page to automatically reduce or enlarge the document to fit on the paper size loaded in the printer The Paper Size option beneath the Fit to Page option becomes active select the size of paper loaded in the printer m Proportional Printing Normal FittoPage Custom Paper Size Select Fit to Page then select the size
107. ppendix B for instructions If you still have problems with your printer software check the following solutions The printer software installed with Windows 3 1 doesn t work correctly after you upgrade to Windows 95 Possible cause Solution Your printer software is not set up correctly for Windows 95 Reinstall the printer software after installing Windows 95 as described on the CD ROM folder and in Appendix B Troubleshooting After you install your printer software you see the Windows 95 New Hardware Found window Possible cause Solution An operating system error has occurred Click Do not install a driver and then click OK Never select any other option on the New Hardware Found window You see a spooling error message Windows Possible cause Solution If you see error messages or printing is very slow the problem may be caused by temporary files Windows 3 1 only Change the Spool Manager default directory Windows 3 1 only following the instructions in Chapter 4 Your hard drive is too full Delete unnecessary files to make room on the drive Your computer doesn t have enough memory for the file you re printing Try one of the following Reduce the resolution of your image Select fewer colors or a lower resolution for your display or monitor Add more memory to your computer You see a memory error message Macintosh Possi
108. printer s status while you print Basic Printing Note a You can also set printer options by clicking Print Setup in the File menu then clicking the Printer Setup Properties or Options button However in most applications you ll then have to select the Print option from the File menu to print using your changes Tip For more information about printer settings click the Help button In Windows 95 and Windows NT you can right click any item on the screen and then click What s This Setting Printer Options from Windows Applications This section describes the settings you ll need to check for all your everyday printouts See Chapter 3 for information about advanced settings for special print jobs 1 Open your word processor or other Windows software application and open a file you want to print 2 Choose Print from the File menu You see the Print dialog box for your application Make sure your EPSON Stylus COLOR 850 printer is selected and then click the Printer Setup Properties or Options button You may have to click a sequence of buttons in different dialog boxes You then see the printer settings dialog box Use the Quality Speed slider to select your print resolution fees rice Lact Liat Click to select i Automatic EJ mode Click to select your media type Click for more information 4 Click the Main tab if necessary and make sure the Mode option is set to Autom
109. ps Do not select any option on any of these screens except Cancel You cannot install your printer software using these screens Insert the EPSON printer software CD ROM or diskette 1 If you re installing from the CD ROM click Start select Run and type D EPSON where D is the drive letter of your CD ROM then click OK After the installation program starts read the license agreement and click Agree If you re installing from diskettes click Start select Run and type D SETUP where D is the drive letter of your diskette drive then click OK Make sure EPSON Stylus COLOR 850 is selected and click OK If you re using the CD ROM follow the instructions on the screen to install your printer software the Status Monitor 2 utility and your creative software If you re using diskettes follow the instructions on the screen to install your printer software Then repeat step 5 using the Status Monitor 2 diskettes and follow the instructions on the screen to install Status Monitor 2 Your printer software icons appear in an EPSON folder and your printer is automatically set as the Windows 95 default printer See Chapter 1 for instructions on using your printer software Installing Printer Software and Configuring on a Network Installing Printer Software for Windows NT 4 0 These instructions tell you how to install the printer software on the Windows NT 4 0 computer that is connected directly to the printer or al
110. r EPSON Photo Quality Glossy Paper Film and Transparencies Envelopes 2 4 EPSON Photo Paper EPSON Photo Quality Ink Jet Cards EPSON Photo Quality Self Adhesive Sheets EPSON Iron On Transfer Paper a Y N x 3 Custom Printing Using Predefined Advanced Settings Customizing Print Quality and Special Effects Customizing Color Settings Using ColorSync on the Macintosh Selecting Paper Size and Orientation Options Selecting Paper Options in Windows Selecting Paper Options on a Macintosh Selecting Print Layout Options Choosing Print Layout Options in Windows Choosing Print Layout Options on a Macintosh Saving Custom Settings Redefining Custom Settings Deleting Custom Settings Contents 4 Managing Print Jobs Managing Print Jobs in Windows 95 Selecting the Speed amp Progress Options Using the Spool Manager Using Status Monitor 2 Managing Print Jobs in Windows 3 1 Using the Spool Manager Managing Print Jobs in Windows NT 4 0 Managing Print Jobs on a Macintosh Using Monitor3 Using the Macintosh Status Monitor Selecting Configuration Options 5 Maintenance and Transportation Replacing an Ink Cartridge PA T N Removing an Empty Ink Cartridge y A Installing the New Cartridge mA NA Replacing an Outdated Ink Cartridge Cleaning the Print Heads Using the Head Cleaning Utility Using the Control Panel y a ra EN T N 5 8 Examining the Nozzle Check Pattern Aligning th
111. r instructions on using your printer software Installing Printer Software on a Macintosh 1 Make sure the printer is connected to your Macintosh as described on the Start Here card 2 Turn on the Macintosh and wait until is starts up fully 3 Turn on your printer and wait until the O power light stops flashing 4 Insert the EPSON printer software CD ROM or diskette 1 5 Ifyou re installing from the CD ROM double click the Epson Printer Driver Installer icon After the installation program starts read the license agreement and click Agree The click Continue at the next screen If youre installing from diskettes double click the Installer icon then click Continue at the title screen 6 At the Installer screen click Install Follow the instructions on the screen to install your printer software 7 At the final dialog box click Restart to restart your Macintosh If you re using the CD ROM to install your printer software go to step 8 If you re using diskettes to install your printer software go to step 9 8 To install your creative software double click these icons in the CD ROM folder one at a time PressWriter Installer Kai s Photo Soap SE Installer Then follow the instructions on the screen Installing Printer Software and Configuring on a Network Note a If you re using a Macintosh Quadra 900 or 950 you need to set up the serial switch before you select your printer in the
112. r product names used herein are for identification purposes only and may be trademarks of their respective owners EPSON disclaims any and all rights in those marks The ENERGY STAR emblem does not represent EPA endorsement of any product or service Copyright 1998 by Epson America Inc CPD 6236 3 98 FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Dd Reorient or relocate the receiving antenna D Increase the separation between the equipment and receiver Db Connect the equipment into an outlet on a circuit different from that to which the receiver is connected D Consult the dealer or an experienced radio TV technician for help WARNING The connection of a n
113. rinter is not receiving power Try these solutions b Make sure the printer is turned on Turn off the power and plug in the power cord securely Make sure the outlet is not controlled by a switch or timer and is operable Only the power light is on but nothing prints Possible cause Solution The interface cable is not connected securely Turn off your printer and computer Then make sure the cable is connected securely and meets the printer s specifications The printer has an internal problem Turn off the printer and computer disconnect the interface cable and run a self test as described on page 6 3 The printer or application software is installed incorrectly If the self test works check your printer and application software for correct installation If you re printing on a network you may need to set up your printer for network printing as described in Appendix B Your computer doesn t have enough memory to handle the file you re printing Try one of the following Reduce the resolution of your image Select fewer colors or a lower resolution for your display or monitor bd Add more memory to your computer Troubleshooting Possible cause Solution Printing is stalled In Windows delete the stalled print jobs in Spool Manager see Chapter 4 for instructions for Windows NT spooler instructions see your Windows NT documentation On a Macin
114. rn the printer off wait a few seconds and then turn it on and try printing again If the error is not cleared contact EPSON as described in the Introduction Troubleshooting All the lights are flashing Possible cause Solution You haven t removed all the packing material from the printer Remove the packing material following the instructions on the Notice Sheet in the box An internal error may have occurred Turn off your printer wait a few seconds and turn it on again If the lights still flash or stay on contact EPSON as described in the Introduction The printer has finished charging the ink cartridge but the power light is still flashing Possible cause Solution The ink cartridge clamp isn t locked down Press down the clamp to lock it Packing material remains in the printer Remove all packing material following the instructions on the Notice Sheet in the box The printer needs to initialize If the printer is not moving or making noise but the light is still flashing for more than 10 minutes turn the printer off If the light is still flashing when you turn it back on contact EPSON as described in the Introduction Solving Printer Software Problems If you have trouble with your printer software first check that your printer is selected as the default Windows printer or as the current printer in the Macintosh Chooser see the Start Here card or A
115. s i Unplug the power cord from the electrical outlet and from the back of the printer if your printer s power cord is removable Disconnect any interface cables from the printer Use a Phillips cross head screwdriver to remove the two screws securing the interface cover then lift off the cover Be sure to keep both screws you ll need to use them again if you reinstall the cover Set any switches and jumpers on the board as described in the interface board s manual If your board has a jumper labeled JG make sure that you set it to ON or the board will not work properly Using Optional Interfaces 5 Slide the interface board along the slots on both sides of the compartment Push it in firmly to fully insert the board s connector into the printer s internal socket 6 Secure the interface board in the slot with the two screws included with the board 7 Connect the proper interface cable to the interface board and to your computer If the cable has a grounding wire connect it to one of the screws securing the parallel interface If you are using more than one computer reconnect the other interface cable as well 8 Make sure the printer is turned off Then plug in the power cord In most cases the printer automatically detects the interface you re using However if you have trouble printing through an installed interface board you may need to change the printer s I F interface mode setting
116. s privileges or you re controlling printing from the server you can also cancel pause or restart print jobs and set the sharing security scheduling and port options See your Windows NT documentation for details Managing Print Jobs Managing Print Jobs on a Macintosh Your Macintosh printer software includes two print job management utilities Monitor3 and Status Monitor It also includes a Configuration utility for setting up print monitoring options Dd If you re using background printing Monitor3 starts automatically when you send a job to the printer It handles printing while you continue to work on your Macintosh lets you track documents that are waiting to be printed and lets you set printing priorities for waiting print jobs Db The Status Monitor alerts you to any problems that occur during printing You can also use it at any time to see how much ink you have left D The Configuration utility lets you select how you want to be notified of printer errors and where you want print job files stored Using Monitor3 The Monitor3 utility lets you continue to work on your Macintosh while your document is printing however background printing is slower and may also slow down your system You can then open the Monitor3 dialog box to check on your print jobs and cancel pause or restart them To use this utility you need to turn on background printing and increase the memory allocation for Monitor3 as described
117. s at 800 873 7766 U S only In Canada please call 800 873 7766 for dealer referral Maintenance and Transportation When the amp color ink out light comes on you can continue to print with black ink Simply turn the printer off and then back on again When you print make sure you choose Black as the Ink setting in your printer software S Removing an Empty Ink Cartridge a a You can replace a cartridge when the black or amp color ink O out light is either flashing or on Follow these steps aukon 1 Make sure the printer is turned on and not printing To avoid damaging the printer never move the print heads by hand 2 Determine which cartridge needs to be replaced 3 Lower the output tray and raise the printer cover Then locate the black and amp color cleaning buttons next to the control panel under the printer s cover button Q A _ O Caution If you press a cleaning button when its corresponding ink out light is off or not flashing the printer cleans the color cleaning button print heads as described 4 Press the black or amp color cleaning button and hold it for on page 5 6 If you need three seconds to replace an ink cartridge i i before the lights flash The print heads move slightly left and the O power light because the ink is too begins flashing The print heads return to their home old for example follow position if you don t proceed to step 4 within 60
118. setting simply reselect it Custom Printing Saving Custom Settings After you ve fine tuned your printer settings for a special project you can save the settings as a group Then you can quickly reuse them the next time you print a similar project You can save up to 10 Windows or 8 Macintosh groups of settings Follow these steps 1 Customize your printer settings as described in this chapter 2 Click the Save Settings button on the main printer software dialog box You see one of the following Custom Settongs hame Cancel Macintosh 3 Type a unique name for your settings up to 16 characters and click the Save button The name you choose will now be available on the printer settings dialog box To use the settings click Advanced Then open the Custom Settings list and double click the name you selected for your custom settings group To redefine or delete your custom settings see the next sections Custom Printing Redefining Custom Settings To change the options in a customized settings group but keep the same name for it follow these steps 1 Select Advanced mode Then select the name of the custom settings group you want to redefine in the Custom Settings list Change the printer settings as necessary If you change the Media Type and Ink settings the custom settings group name reverts to Custom Settings this doesn t affect your customized setting Click Save Settings Then se
119. ssy Film A4 S041071 4 1 x 5 8 A6 5041107 EPSON Photo Paper 4x6 S041134 Letter S041141 A4 S041104 Panoramic S041145 EPSON Photo Stickers Kit 4 1 x 5 8 A6 S041144 KIT CD ROM and paper EPSON Photo Stickers 4 1 x 5 8 A6 5041144 refill EPSON Photo Quality Ink 4 1 x 5 8 A6 5041054 Jet Cards 8x10 S041122 EPSON Ink Jet Letter S041064 Transparencies A4 S041063 EPSON Photo Quality Self A4 S041106 Adhesive Sheets EPSON Iron On Transfer Letter SE41001 SE41002 Paper EPSON Iron on Cool Peel Letter 041153 S041155 Transfer Paper EPSON interface cards Type of interface board Model number Compatibility Serial C823051 PC 32KB serial C823071 PC Twinax C823151 PC Coax C823141 PC LocalTalk C823121 Macintosh Type B Ethernet C823572 Macintosh PC Specifications Printing Printing method On demand ink jet Nozzle configuration 128 black nozzles 32 x 4 staggered 64 color nozzles x 3 cyan magenta yellow Printable columns and printing speed Printing speed Character pitch Printable characters per second characters per inch columns Draft Normal 10 80 533 400 12 96 640 480 15 120 800 600 17 10 condensed 137 912 684 20 12 condensed 160 1067 800 Print quality CR speed inches per second 180 dpi x 180 dpi 26 7 360 dpi x 360 dpi 20 720 dpi x 720 dpi 20 1440 dpi x 720 dpi 20 Specifications Resolution Inp
120. stalling your printer software Then follow the instructions that came with your interface card to install its network software To reinstall all your printer software see your CD ROM folder or Appendix B for instructions You re using ScanDisk Before using ScanDisk turn off background monitoring in Status Monitor 2 See page 4 5 for instructions Then turn It back on when you re finished using ScanDisk Printing is too slow Possible cause Solution Your printer software options are set incorrectly For the fastest printing try the following see Chapters 1 and 3 Set Print Quality to Economy Turn MicroWeave off Turn High Speed on Choose Black ink and No Halftoning Your system doesn t have enough resources Clear space on your hard disk or run a defragmentation utility Don t run too many applications at the same time dD Turn off virtual memory dD Increase your system s memory RAM and or processor speed You re using background printing on a Macintosh Select EPSON Monitor3 and choose Get Info from the File menu to increase the Memory Requirements for EPSON Monitor3 See Chapter 4 for more information If that doesn t work turn off background printing you won t be able to use Monitor3 You re not using ECP mode and or DMA transfers If your computer supports ECP mode and or DMA transfers turn them on to speed up printing See your computer documentat
121. t or has gaps Possible cause Solution The print head nozzles are clogged Clean the print heads See Chapter 5 for instructions The Media Type setting doesn t match the loaded paper Make sure the Media Type setting matches the paper you re using See Chapter 1 for instructions Troubleshooting Possible cause Solution The loaded paper is damaged old or dirty Remove the paper and reload a new stack with the printable side face up See Chapter 2 for instructions The ink cartridges are low on ink Check the black and amp color ink out lights to see which cartridge you may need to replace See Chapter 5 for instructions The printed image is blurry or smeared Possible cause Solution The paper thickness lever is in the O position Set the paper thickness lever to the position and try printing again See Chapter 2 for instructions The paper is damp or the printable side is face down Remove the paper and reload a new stack with the printable side face up See Chapter 2 for instructions You loaded special media without a support sheet Follow the special media loading instructions in Chapter 2 and on the paper packaging for media that require support sheets Also try loading your media one sheet at a time You tried to print on cardboard or other non recommended media Make sure your paper or media meets the specifications listed in Appendix
122. t the way you want the watermark to appear by choosing the following options The Layout graphic changes to reflect all the settings you choose BD Color lets you choose a color for your predefined watermark Red Black Blue Aqua Lime Fuchsia or Yellow You cannot select a color for a custom watermark it is printed in its original colors D Intensity sets the lightness or darkness of the watermark from 5 to 100 based on where you move the slidebar Db To adjust the size and position of the watermark move the cursor over the Layout graphic Four boxes appear in the corners of the graphic and the cursor changes to a hand Click and drag E E anywhere in here to move the watermark Click and drag one of the corner boxes to resize the watermark To move the watermark click anywhere inside the graphic and drag it into one of five positions center upper right upper left lower right or lower left To resize the watermark move the cursor over one of the corner boxes the cursor changes to a pointing hand Click and drag the box corner to reduce or enlarge the watermark 4 Ifyour re finished changing Layout options click OK to close the Layout dialog box Countess lhe Windows Note If you change the Media Type or Ink setting when your customized setting is selected the setting selected in the list changes to Custom Settings This does not affect your customized setting To return to your customized
123. ted and in reverse order You can even rotate the printed document by 180 degrees to make it closer to the bottom of the paper not available with Windows 3 1 Selecting Paper Options in Windows Follow these steps to select paper options on the Paper tab 1 Create your image or document in your application software 2 Access the printer settings dialog box as described on page 1 2 3 Click the Paper tab You see the Paper dialog box Click to select your Paper Size Page graphics change to show Collate and Reverse Order settings Rotate by 180 is not available with Windows 3 1 Custom Printing 3 Note If the Proportional Printing setting is set to Normal and you select one of the paper sizes to the right that is marked with an asterisk you see a dialog box asking you to select a paper size that fits your printer See page 3 20 for more information Click the Paper Size drop down list to select the size of paper you loaded in the printer The sizes marked with an asterisk are not available with Windows 3 1 These sizes are larger than you can load in your printer and can be used only with the Proportional Printing setting on the Layout tab see page 3 20 for more information A4 210 x297 mm B5 182 x257 mm A5 148 x210 mm Letter 8 1 2 x11 in Legal 8 1 2 x14 in Executive 7 1 4 x10 1 2 in Half Letter 5 1 2 x 8 1 2 in A6 Index card 105 x 148 mm Index card 5 x8 in
124. the print head alignment Maintenance and Transportation Using the Print Head Alignment Utility Follow these steps to run the utility Windows or Macintosh 1 2 Make sure the printer is turned on and paper is loaded Access the printer settings dialog box as described in Chapter 1 Click the Utility tab Windows or the Utility button Macintosh You see the Utility menu Click the Print Head Alignment icon Follow the instructions on the screen to print a test page and select the correct alignment Using the Control Panel Follow these steps to align the print heads 1 Make sure the printer is turned off and paper is loaded Then open the printer cover Hold down the load eject button and the black cleaning button and turn on the printer Then release the buttons After a moment the printer prints an instruction sheet telling you how to select a language for the alignment instructions Press the correct control panel buttons as instructed to select a language The printer prints instructions for aligning the print heads Follow the instructions on the sheet to align the print heads When you re finished turn off the printer to exit the alignment mode Maintenance and Transportation alala O Caution Don t touch the gears inside the printer Never use alcohol or thinner for cleaning they can damage the printer components and case Don t use a hard or abrasive brush
125. to reduce or enlarge it You can proportion the document to fit in the maximum centered area on a selected paper size You can also choose to reduce or enlarge it to a selected percentage Follow these steps to use proportional printing 1 Follow the steps on page 3 11 to access the printer software and select the Paper tab 2 Click the Paper Size list and select the actual size of the document you want to print Custom Printing For example if your document size is 11 x 17 inches select Ledger 11 x 17 in This paper size is too large to fit in your printer so you ll need to proportion it to fit on a smaller paper size by reducing the document size If your document size is 5 x 8 inches but you want it to fit in the maximum area on Letter size paper you ll need to proportion it to fit on a larger paper size by enlarging the document size If the Paper Size setting you selected for your document is within the maximum paper size that can fit on your printer but you want to enlarge or reduce the document you need to select proportional printing manually Go to step 5 If the Paper Size setting you selected is larger than the maximum size that can be printed on your printer you see the following dialog box Paper Settings Document cannot be printed on this paper size Please select a paper size to enable the Fit to Page feature Output Paper Cancel In the Output Paper list select the actual size of the
126. tosh delete stalled print jobs using Monitor3 see Chapter 4 or open the Extensions folder EPSON folder and Spool folder and then delete any queued files The print heads are clogged or the ink cartridges are too old Clean the print heads see Chapter 5 for instructions If cleaning doesn t help replace the cartridges For information on cartridge life and replacement instructions see Chapter 5 The paper out light is flashing or on Possible cause Solution If flashing paper is jammed Remove the paper and follow the guidelines for preventing jams as described on page 6 14 If on paper is used up or is loaded incorrectly Load paper or remove the stack and reload it as described on the Start Here card and in Chapter 2 Then press the load eject button to turn off the Gi paper out light and resume printing A black or amp color ink out light is flashing or on Possible cause Solution If flashing the ink supply is getting low You need to replace the indicated ink cartridge soon see Chapter 5 for instructions If on the ink cartridge is empty You must replace the indicated ink cartridge now to be able to print see Chapter 5 for instructions The and Olights are flashing Possible cause Solution A carriage error has occurred Remove any paper in the printer Press the load eject button for about 30 seconds Then press it again Tu
127. u can create up to 10 custom watermarks from PICT files up to 1MB in size To delete a custom watermark you ve added to the list click the Add Delete button Then select the watermark and click Delete Click Save to close the dialog box Custom Printing To use one of the predefined watermarks click the arrow in the Name pop up list in the Watermark box Then choose one of the following options Confidential Draft Urgent Priority Hot Do Not Copy For Your Eyes Only Review Copy Top Secret Duplicate Then go to step 3 To load a custom watermark you ve created as a PICT file in an application program click the Add Delete button You see the following dialog box Watermark List Click the Add button to select a PICT file Click the Add button You see a dialog box for selecting files Navigate to the folder containing the PICT file you want to use select the file and click Open The name of your PICT file appears in the Name field and is added to the Watermark List Click the Save button to close the dialog box The custom watermark now appears as the selected watermark in the Layout dialog box and is shown in the Layout graphic Custom Printing Note a If your monitor displays only 16 colors the Intensity adjustments are not shown in the Layout graphic If you choose the No Halftoning setting the Intensity setting does not determine how your watermark is printed 3 Now selec
128. uality Self A4 S041106 Adhesive Sheets EPSON Photo Quality Glossy Letter S041124 Photo Paper Paper A4 S041126 EPSON Photo Paper 4x6 S041134 Letter S041141 A4 S041104 Panoramic S041145 EPSON Photo Quality Glossy Letter S041072 Photo Quality Glossy Film A4 S041071 Film 4 1 x 5 8 A6 5041107 EPSON High Quality Glossy Letter S041072 Paper EPSON Photo Stickers Kit 4 1 x 5 8 A6 S041144 KIT CD ROM and paper EPSON Photo Stickers refill 4 1 x 5 8 A6 5041144 EPSON Ink Jet Transparencies Letter S041064 Ink Jet Transparencies A4 S041063 EPSON Iron On Transfer Paper Letter SE41001 SE41002 To order EPSON papers and other media contact your dealer or call EPSON Accessories at 800 873 7766 U S sales only In Canada call 800 873 7766 for dealer referral The type of paper or other media you use is one of the most important factors in determining the quality of your printed output The following tips will help you get the best results on any type of paper or other media Note When you load paper make sure the printable side is facing up Some special media have a cut corner that you need to position in the upper right of the paper support Also follow any instructions in the package Always handle sheets by the edges and don t touch the printable surface Caution Don t use the cleaning sheets that may be included with your special media they may jam inside the printer Printing
129. up and the Layout dialog boxes as described on page 3 15 and page 3 27 Custom Printing 8 When you re finished click Print Macintosh or OK Windows If you re using Windows click any other buttons that your application uses for printing 7 Customizing Print Quality and i Special Effects If you need the maximum control over your project or you want to experiment with special effects you can adjust individual settings in your printer software Follow these steps e After you customize your print settings for a special project you can save them as a group Then 1 you can reuse them whenever you print a similar project See page 3 33 for instructions Create your image or document in your application software 2 Access the printer settings dialog box as described on page 1 2 Windows or page 1 8 Macintosh 3 Click Advanced and then click More Settings You see the More Settings dialog box More Settings il Fine 72 Click here to change your RE Pint Quality lt Coto Print Quality resolution amp Media Type Color Adjustment Plain Paper Mode Automatic Brightness eo a x Some of these options are automatically set or disabled by other Halftoni Ink Color ie C Black Enor Diffusion gr MIGON EaYE Contrast 0 PERS f Saturation 0 Bee y ae kal t _ settings you choose r 9 Maeno o A 5 Super O Yellow 0
130. ut don t remove the white portion black cartridge color cartridge 3 Lower the ink cartridge into its holder with the label facing up and the arrow pointing to the back of the printer 4 Press down the ink cartridge clamp until it locks in place JOS _ O Caution Never turn off the printer while the power light is flashing unless the printer hasn t moved or made any noise for more than 10 minutes Caution To avoid damaging the printer never move the print heads by hand Maintenance and Transportation If you need to replace the other ink cartridge follow the steps under Removing an Empty Ink Cartridge and then steps 1 through 4 under Installing the New Cartridge Press the I load eject button and close the printer cover The printer moves the print heads and begins charging the ink delivery system Even if you don t press the button ink charging begins 60 seconds after you close the clamp The O power light flashes and the printer makes various sounds Charging takes about three minutes When it s finished you can print again Replacing an Outdated Ink Cartridge If an ink cartridge is more than six months old you may need to replace it How can you tell You may notice that your printouts don t look as good as they used to If print quality doesn t improve after cleaning and aligning the print heads you can replace one or both cartridges Follo
131. ut buffer Print direction Control code Line spacing Paper feed speed Character tables Character sets Bitmap fonts Scalable fonts Maximum 1440 x 720 dpi 32KB Bidirectional with logic seeking for text and graphics ESC P 2 and expanded raster graphics code IBM X24E emulation code 1 6 inch default programmable in 1 8 inch or 1 360 inch increments 100 milliseconds per 1 3 inch line 1 italic and 10 graphics character tables 14 international character sets and 1 legal character set e EPSON Roman proportional e EPSON Sans Serif proportional e EPSON Courier e EPSON Prestige e EPSON Script All bitmap fonts are available in 10 12 and 15 cpi You can select other font pitch combinations using ESC P 2 commands e EPSON Roman EPSON Sans Serif e EPSON Roman T e EPSON Sans Serif H All scalable fonts are available in sizes from 8 to 32 points in 2 point increments and four styles normal bold italic and bold italic The printer always uses the fonts you select with your software application You need to use the printer s internal fonts only if your application doesn t allow you to select fonts Specifications Paper Paper type Size Paper types Thickness Weight Single sheets Letter 8 5 x 11 inches Plain paper and 0 003 to 0 004 inch 17 to 24 Ib A4 210 x 297 mm A5 148 x 210 mm B5 182 x 257 mm Legal 8 5 x 14 inches Half letter 5 5 x 8 5 inches Executive 7 5 x 10 inch
132. w these steps to replace an ink cartridge before the black or amp color ink out light is flashing or on 1 2 Make sure the printer is turned on and not printing Lower the output tray and raise the printer cover Press both the black and color cleaning buttons and hold them down for a few seconds until the black print head moves to the left DB To replace the black ink cartridge follow the instructions beginning with step 5 on page 5 3 D To replace the color ink cartridge press the amp color cleaning button and hold it down for a few seconds After the color ink cartridge moves to the left follow the instructions beginning with step 5 on page 5 3 Maintenance and Transportation Note al If you installed a network interface card and the version of Status Monitor 2 that came with the card you can use the Head Cleaning utility JO O Caution Never turn off the printer while the power light is flashing unless the printer hasn t moved or made any noise for more than 10 minutes Cleaning the Print Heads If your printed image is unexpectedly light or faint or dots are missing from the image you may need to clean the print heads This unclogs the nozzles so they can deliver ink properly Cleaning the print heads uses ink so clean them only if print quality declines You can clean the print heads in either of the following ways D With the Head Cleaning utility in your print
133. watermark here and click Save Type a name for the custom watermark up to 24 characters long in the Watermark field Click the Save button to add it to the list then click OK The custom watermark now appears as the selected watermark in the Watermark Settings dialog box and is shown in the Layout graphic Now select the way you want the watermark to appear by choosing the following options The Layout graphic changes to reflect all the settings you choose BD Position selects where you want the watermark to appear on your page Center Top Left Top Right Bottom Left or Bottom Right BD Size adjusts the size of the watermark either larger or smaller as you move the slide bar Bb Color lets you choose a color for your predefined watermark Red Black Blue Aqua Lime Fuchsia or Yellow You cannot select a color for a custom watermark it is printed in its original colors Custom Printing D Intensity sets the lightness or darkness of the watermark from 5 to 100 based on where you move the slide bar 6 Ifyou re finished changing Layout options click OK to close the Layout dialog box Choosing Print Layout Options on a Macintosh Follow the steps in these sections to use options in the Layout dialog box Db Using the Fit to Page option Db Using multiple print layouts and page frames Db Adding a watermark Using the Fit to Page Option When you want to make the printed size of an document differe

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