Epson C42UX Basic manual
Contents
1. Copyright Notice All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of SEIKO EPSON CORPORATION The information contained herein is designed only for use with this EPSON printer EPSON is not responsible for any use of this information as applied to other printers Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION A Note Concerning Responsible Use of Copyrighted Materials Digital cameras and scanners like photocopiers conventional cameras and ink jet printers can be misused by improper copying and reprinting of copyrighted material While some countries laws permit limited copying of copyrighted material in certain2. After you create your document in a software program follow these steps to print 1 From the File menu click Print You see a Print window your window may look different Select your printer here Print Printer Name EPSON Stylus C42 Seres Shatus Ready Type EPSOM Stylus C42 Seres Where USBO0 Comment Print Range All i Annotations f Curent page t Pages from to 5 r Print Even and Odd Pages Click here to Properties open your printer Reverse pages software Print az image lw Fit to page Print to file Copies Humber of copies 1 H pipip Collate Cancel 2 Make sure EPSON Stylus C42 Series is selected 3 Click the Properties or Preferences button If you see a Setup Printer or Options button click it Then click Properties or Preferences on the next screen Printing From Start to Finish 9 You see your printer Properties or Preferences window 2 Choose your paper type 3 and paper size amp Printing Preferences Re Main K Maintenance Quality Type Draft Paper Options Type Plain Paper O Text Size Letter 8 1 2 x 11 in Ink Levels Black _ Color TO36 J T037 m Choose your document type a amp Photo Photo RPM Print Options J IcM Black Ink Only Reverse Order Print Preview Orientation a Portrait ss Landscape 4 Click here ok 4 Select the type of docu
3. 5 to 85 RH Safety Approvals Safety standards UL 1950 CSA C22 2 No 950 EMC FCC part 15 subpart B class B CSA C108 8 Class B Check the label on the back of the printer for your printer s voltage Stored in shipping container Ink cartridge specifications Black cartridge T036120 Color cartridge T037020 Print capacity 330 pages using ISO Letter 180 pages 5 each CMY total 15 Pattern 10561 220 pages at 5 in in calculation except for initial ink calculation except for the initial cartridge ink cartridge Cartridge life 2 years from production date if unopened within 6 months after opening package at 77 F 25 C Storage temperature 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Transit temperature 22 to 140 F 30 to 60 C 1 month at 104 F 40 C 120 hours at 140 F 60 C Dimensions 0 78 x 2 08 x 1 52 Inches 1 69 x 2 08 x 1 52 inches WxDxH 19 8 x 52 7 x 38 5 mm 42 9 x 52 7 x 38 5 mm The figure given is based on continuous printing after ink replacement The actual print capacity may vary Ink thaws and is usable after approximately 3 hours at 77 F 25 C gUTIo To ensure good results use genuine EPSON cartridges and do not refill them C Other products may cause damage to your printer not covered by EPSON s warranties Don t use an ink cartridge if the date on the package has expired Requirements and Specifications 50 Paper speci
4. Area Standard Maximum Select the orientation of your document LI Centered 2 Make sure C42 Series is selected If not you need to select your printer in the Chooser 3 Select the correct Paper Size Orientation and other settings Then click OK yOTe For more information about printer settings click the button O 4 From the File menu select Print You see a window like the following C42 Series 7 204 Select the type of Normal Pages All YP Color Controls O Hange 5 C paper you loaded Ink Media Type Plain Paper Color Select the 2 Black ink color Mode Automatic PhotoEnhance Quality Custom Select Automatic mode Select higher quality or faster printing Printing From Start to Finish 17 5 Make the following settings E Choose the paper you re printing on click the arrow to scroll through the Media Type list If you re not sure which setting to select see page 22 E Set the Ink option to Color to print a color document To print a black text document click Black E Set the Mode option to Automatic It s the easiest way to get good printing results on all types of paper E Set the slider in the Mode box to Quality or Speed to select high quality printing faster printing or an in between setting 6 You can also do the following mM Click G to reduce or enlarge your image print multiple layouts or add a watermark to turn on
5. Express Code is 70370 Use this code to quickly select the EPSON Stylus C42 in SoundAdvice You can purchase ink cartridges paper manuals and accessories from EPSON at 800 873 7766 or visit the EPSON Store at www epsonstore com U S sales only In Canada please call 800 463 7766 for dealer referral Solving Problems 46 Requirements and Specifications This chapter includes system requirements and printer specifications Windows System Requirements To use your printer and its software your system should have A Microsoft Windows compatible PC with a Pentium equivalent processor 233 MHz or faster recommended Microsoft Windows XP Windows Me Windows 2000 or Windows 98 At least 64MB RAM 128MB recommended 100MB free hard disk space 200MB or more recommended VGA or better display adapter and monitor 2x CD ROM or DVD drive for installing the printer software 4x or faster recommended A shielded USB AB cable up to 6 5 feet 2 meters long Requirements and Specifications 47 Macintosh System Requirements To use your printer and its software your system should have m An Apple iMac series or Power Macintosh G3 or G4 with built in USB port E Macintosh OS 8 5 1 through OS X Macintosh OS 9 0 or later recommended E At least 32MB RAM for OS 8 5 1 through OS 9 x 64MB recommended 128MB RAM recommended for OS X m At least 100MB free hard disk space 200MB recommended VGA display or bett
6. Problems First check the printer s lights as described below or run a printer check as described on page 35 Lights Green power light flashes Red D error light Is on Red D error light flashes Green power light is off and red D error light is on Green power light and red OB error light flash Green power light and red D error light are on after installing an ink cartridge Explanation The printer is receiving a print job replacing an ink cartridge charging ink or cleaning the print head Your paper ran out ink ran out or paper Is jammed You may also see a message on your screen m f paper is out load more paper then press the D maintenance button to resume printing If paper is jammed press the D maintenance button to eject the paper If that doesn t work turn off the printer open the cover and pull the paper out from the front Including any torn pieces Then turn on the printer reload paper and press the OB maintenance button If you see an ink out message on your screen you need to replace one of your ink cartridges Replace the cartridge as described on page 25 One of the ink cartridges is low Make sure you have a replacement cartridge To determine which cartridge is low check the Ink level as described on pages 25 and 26 Paper may be blocking movement of the print head Turn off the printer open the cover and remove any jammed paper or other foreign
7. Problems 39 You see wrong or missing colors E Make sure your printer software is not set to use black ink only E The print head nozzles may need cleaning see page 23 for instructions The ink cartridges may be old or low on ink To replace an ink cartridge see page 25 Try turning off PhotoEnhance For Macintosh try using Automatic mode E For Macintosh try changing the Gamma setting see page 18 for instructions on accessing the Advanced window Macintosh OS 8 5 1 to 9 x or page 15 to access the Color Management window Macintosh OS X E Your printed colors can never exactly match your on screen colors However you can use a color management system to get as close as possible Try using the ICM Windows or ColorSync Macintosh setting Your printout is grainy Try using a higher quality paper Select Photo RPM for Quality Type Windows or Print Quality Macintosh Remember that this setting increases print time Run the Print Head Alignment utility See page 29 for instructions You may need to increase the image resolution or print it ina smaller size see your software documentation Solving Problems 40 Paper Feeding Problems Paper doesn t eject fully or is wrinkled If the paper doesn t eject fully you may have set the wrong paper size Press the OB maintenance button to eject the paper and then select the correct paper size If it s wrinkled when it ej
8. for menu 3 Select the Paper Size Orientation and any other settings you want to use and click OK Printing From Start to Finish 13 4 Select Print from the File menu You see a screen like this Printer C42 Series USB m Presets Standard a Click here and select Copies amp Pages k i l Print Settings Copies MW Collated Pages All O From 1 to 1 D Preview Cancel Y Print gt 5 Select Print Settings from the pull down menu You see a group of settings like this Printer C42 Series USB a Presets Standard SC Select the type of paper you loaded Print Settings k Media Type Plain Paper Select the ink color Ink Color Black SSS 2 Select Automatic mode Mode Automatic Quality Speed Select higher quality Custom or faster printing or Advanced Settings Print Quality Normal a au in between setting if available Vi MicroWeave Wi High Speed Flip Horizontal Py Finest Detail Click Print Preview Cancel Printing From Start to Finish 14 6 Select the following settings Load the right paper for your document in the printer If you loaded special paper choose the correct paper type in the Media Type list If you re not sure which setting to choose see page 22 Set the Ink option to Color to print a color document To print a black text document click Black Set the Mode option to Automat
9. glossy finish for your photo keepsakes It s available in a variety of sizes but you ll find the 4 x 6 inch size is just right for your digital snapshots Glossy Photo Greeting Cards Personalize and print top quality glossy cards using your favorite photos Micro perforated borders for edge to edge prints Includes easy to use software EPSON Ink Cartridges For best results always use genuine EPSON ink cartridges Black T036120 Color T037020 l For more information on other EPSON products and fun project ideas y4 ii Per Lae Segeg look for the EPSON Print Lab Series at www printlabseries com EPSON Ink Jet Papers and Ink Cartridges 54 How To Order EPSON Ink and Paper To order EPSON ink cartridges paper and other printing media contact your dealer or call EPSON at 800 873 7766 or visit the EPSON Store at www epsonstore com U S sales only In Canada please call 800 463 7766 for dealer referral Q ae EPSON Ink Cartridges s Black T036120 E e Color T037020 w a EPSON Eiks SO EPSON aia EPSON Papers Paper name Size Part number EPSON Premium Bright White Paper Letter 8 5 x 11 inches S041586 EPSON Photo Quality Ink Jet Paper Letter 8 5 x 11 inches S041062 A4 8 3 x 11 7 inches S041061 Legal 8 5 x 14 inches S041067 EPSON High Quality Ink Jet Paper ESON oem Ma aean far EPSON Photo Paper Letter 8 5 x 11 inches S041141 S041649 S041271 S04127
10. in your software settings the USB cable or your computer It s also possible that your software may not be installed correctly See page 43 for instructions on reinstalling the printer software m If the check page doesn t print you may have a problem with your printer Try the suggestions in Problems and Solutions beginning on page 36 If nothing works contact your dealer or EPSON as described on page 46 Solving Problems 35 Problems and Solutions Setup and Software Installation Problems You re having problems installing the printer software The printer makes noise after ink cartridge installation E The first time you install ink E Make sure your printer is turned cartridges the printer must charge its print head for about 90 seconds Wait until charging finishes the green power light stops flashing before you turn off the printer or it may charge improperly and use excess ink the next time you turn it on If the printer stops moving or making noise but the green power light is still flashing after 5 minutes turn off the printer If the light is still flashing when you turn it back on contact EPSON as described on page 46 Turn off the printer then make sure the ink cartridge clamps are locked down completely and no packing material remains in the printer Wait a moment then turn the printer back on to clear the error on and the USB cable is securely connected at both ends Then c
11. mT p Picture 2 Copies 1 1 Pages 1 1 Priority Hold Document Mame Letter Plain Fa p Show details selected print job and control print job prioritities TIP o SS Stylus C42 USB Port 1 User epson Status Processing job Paper Size Media Type Copies Click to check ink levels Zitems If you re not using background printing and you need to cancel printing hold down the 8 key and press the period key evTig When you re finished using your printer make sure you press the power button to turn it off Never use a power strip or external switch to turn off the printer Printing From Start to Finish 19 Printing on Envelopes You can load up to 10 envelopes at a time Follow these steps to print on No 10 size envelopes l Load the envelopes short edge first against the right edge of the sheet feeder behind the tab The printable side should be up and the flap side should be down and on the left Press in the locking tab on the left edge guide and slide it against the envelopes Load the printable side up and the flap side down In your application software set a left margin of approximately 3 inches Set a top margin of approximately 2 inches Then type the address Open your printer software and make the following settings E For Paper Type Windows or Media Type Macintosh select Plain Paper m For Or
12. select the C42 Series printer in the Printer List window and click OK Then click the wA Print Head Alignment button 3 Follow the instructions on the screen to print a test page You see this window Print Head Alignment AA Look at the alignment sheet Find the patterns on the printed sheet that are vertically aligned for 1 3 Then select the number of those alignment patterns from the lists below and click Finish This will make the new settings take effect 4 On the printed page select the IF You cannot find a line which iz aligned corectly select the number of pattern that shows the two vertical the line which ts the closest to being corect and click Realignment The lines you selected will be shifted to the number 8 position and the lines most precisely printed on top Alignment test sheet will be printed again of each other You may need to use nu fe a magnifying glass wife gt 3 8 Select one pattern each for rows 1 2 and 3 Then enter the number of the best pattern for each row in the corresponding boxes on the screen ER Realignment Carce Maintaining Your Printer 29 5 Click Realignment to print another test page Make sure the pattern numbered 8 in each row is the best aligned If not repeat steps 4 and 5 6 When you re finished click Finish Cleaning the Printer To keep your printer working at its best you should clean it several times a year 1 Turn off the print
13. 2 A4 8 3 x 11 7 inches S041140 Panoramic 8 3 x 23 inches S041145 EPSON Photo Stickers Kit CD ROM paper A6 4 1 x 5 8 inches S041144 KIT EPSON Photo Stickers refill EPSON Photo Quality Glossy Film The availability of paper types varies by location How To Order EPSON Ink and Paper 95 Index A Accessories 46 Aligning print head 29 to 30 Authorization screen Macintosh OS X 45 Automatic mode Macintosh 15 17 B Background printing 18 Banding 38 Blank pages 42 Blurry images 39 Bright White Paper 22 54 55 Buttons 33 C Cable printer 47 48 Cancelling printing Macintosh 16 19 Windows 12 Characters incorrect 42 Checking printer 35 Cleaning print head 23 to 25 printer 30 sheets 30 Color management Macintosh 15 18 Color problems 40 53 ColorSync 15 18 40 Controlling printing Macintosh 16 19 Windows 12 Copies setting 15 17 D Default settings Windows 12 Documentation 5 to 6 Double Sided Matte Paper 22 52 55 Draft setting 10 E Economy setting 15 18 Electrical specifications 49 Envelopes minimum margins 53 printing on 20 to 21 specifications 51 EPSON accessories 46 help 46 papers 22 54 55 Print Lab Series 54 Store 26 46 F Faint images 39 Fine setting 15 18 Flip Horizontal setting 42 G Gamma setting 15 40 Glossy Photo Greeting Cards 22 51 54 55 Glossy Photo Paper 22 52 54 55 Grainy prints 40 Greet
14. 20 Selecting the Correct Paper Type sisis ag depsdeeedanedenacheode awe oa 22 MAINTAINING YOUR PRINTER 000 00 eae 23 Cleaning the Prnt Head 2cusacuscuegaseseaesmel genie da pete aa ee oes 23 Running the Head Cleaning Utility 0 0 2 eee eee 24 Examining the Nozzle Check Pattern 0 0 0 ee eee ee eee 25 Replacing an Ink Cartiidge cessas aaae ai atada ee enee ps tages te yeas 25 Ink Cartridge Precautions 24 2q ctunes o maces au edge Ei 26 Removing and Installing Ink Cartridges 0 0 00 ce eee eee 27 Aligning the Print Head wcecersaaregeraevere nes aeee beaded ew neat 29 Canoe tie Pinter maniara RE ane pnaneeneees sete hee EEEE eee 30 Transporting the Printer os qen cendanaces tnt taweeed tea eeseeesae 31 SOLVING PROBLEMS 2 00 32 Primer lane eeror mEnE media neeenauene otc cheeatsoeessatses 33 Diagnosing Printer Problems 0 0000 cece cece teen eens 34 Running a Printer Check 2 0 2 2 ee eee ees 35 Problems and Solutions 0 0 0 0 00 000 cee eee eee eee 36 Setup and Software Installation Problems 000000 e 36 Printer Problems 0 0 00 0 0c cece eee eee eens 37 Print Quality Problems lt 2 sccenssoneenees oavke dee node caemeane 38 Paper Feeding Problems ancanamecusesaueneeener ene sande nen ee nes 41 Miscellaneous Printout Problems 000 00 ccc cece eee 42 Reinstalling Printer Software 21 eee eeneee 43 Wid GWiegedusdoctadohee
15. 30 seconds 8 Close the printer cover Now you re ready to print again If the red 0 4 error light remains on and the printer continues to make noise for more than five minutes open the printer cover and press the power button to turn the printer off Then make sure that the ink cartridge clamps are completely closed Close the printer cover and press the 6 41 maintenance button to finish ink charging If that doesn t work contact EPSON as described on page 46 Maintaining Your Printer 28 Aligning the Print Head If your printouts contain misaligned vertical lines you may need to align the print head Your printer must be connected directly to your computer not over a network to use the Print Head Alignment utility Load plain paper that s at least 8 27 Inches 210 mm wide to prevent To eee v ink from spraying inside the printer and smudging your printouts 1 Make sure the printer is turned on but not printing and letter size plain paper is loaded 2 Do one of the following E Windows Right click the g printer icon on your taskbar in the lower right corner of your screen and select Print Head Alignment E Macintosh OS 8 5 1 to 9 x Open the File menu and choose Page Setup or Print Then click the tj Utility button In the Utility menu click the wal Print Head Alignment button Macintosh OS X Double click the Applications folder on your hard drive Double click EPSON Printer Utility
16. 42 Series USB icon in the Printer List you see a screen like this C4 Series USB Untitled Agh Page 1 of 1 i gt 2 Click to reorder SSS print jobs Select a print e TE mor JOD ele Printing Untitled Normal click a button to Delete Hold pause or Resume printing f Delete 5 f Hold Resume From here you can monitor the progress of your print job or do one of the following Click the print job then click Delete to delete it Mm Click the print job then click Hold to pause printing E Click a print job marked Hold and click Resume to resume printing E If multiple print jobs are listed click a print job then click the Priority arrow to reorder the jobs gUTio When you re finished using your printer make sure you press the y power button to turn it off Never use a power strip or external switch to turn off the printer Printing From Start to Finish 16 Macintosh OS 8 5 1 to 9 x Here s what to do to print a basic document such as a newsletter or school project if your Macintosh is running OS 8 5 1 to 9 x Make sure you have paper in the printer as described on page 8 After you create your document follow these steps to print 1 From the File menu select Page Setup You see the following Make sure you see C42 Series 042 Series 7 224 Select your paper size Orientation Al Portrait Landscape LI Rotate by 180 degrees Reduce or Enlarge 100 Printable
17. 9 to 86 F and 20 to 60 RH 52 Requirements and Specifications Printable Area Single Sheets Ink Jet Cards Envelopes Minimum top margin A 0 12 inch 3 0 mm Minimum left margin B L 0 12 inch 3 0 mm Minimum right margin B R 0 12 inch 3 0 mm Minimum bottom margin C 0 54 inch 14 0 mm When loading multiple sheets of EPSON Photo Quality Glossy Film the minimum top margin is 1 2 inches 30 0 mm When printing near the bottom margin some colors may not print properly If this occurs try increasing the bottom margin A B L B R sk C Single sheets or ink jet cards Envelopes Requirements and Specifications 53 EPSON Ink Jet Papers and Ink Cartridges Use EPSON paper and inks to get the same photo quality results that have earned EPSON s printers all of their awards EPSON papers are specially coated to work with EPSON s quick drying inks You ll notice that when prints come out of your printer you can immediately handle them There is no drying time no smearing or smudging and your image is crisp and smooth Here are the inks for your printer and just a few of EPSON s papers Premium Bright White Paper Premium Bright White Paper has a sleek ultra smooth surface and 108 brightness This paper delivers crisp black text and vivid colorful images It s perfect for everyday printing Premium Glossy Photo Paper 4 x 6 Here s a water resistant photographic weight paper with a
18. B error light is off Use these EPSON ink cartridges within six months of installing them and before the expiration date on the package mM Black ink cartridge T036120 E Color ink cartridge T037020 Look for ink cartridge packages labelled T036 black or T037 color To To ensure good results use genuine EPSON ink cartridges and do not v refill them Other products may cause damage to your printer not covered Q by EPSON s warranty When you need new ink cartridges contact your dealer or call EPSON at 800 873 7766 or visit the EPSON Store at www epsonstore com U S sales only In Canada please call 800 463 7766 for dealer referral Ink Cartridge Precautions eUTio Keep ink cartridges out of the reach of children and do not drink the ink Q If ink gets on your hands wash them thoroughly with soap and water If ink gets in your eyes flush them thoroughly with water To avoid damaging the printer never move the print head ink cartridge holders by hand You cannot print if either ink cartridge is empty Leave the empty cartridge installed in the printer until you have obtained a replacement Otherwise the ink remaining in the print head nozzles may dry out Maintaining Your Printer 26 Removing and Installing Ink Cartridges Be sure you have a new ink cartridge before you begin Once you start the ink cartridge replacement procedure you must complete all the steps in one session 1 Make sure the p
19. D ROM icon and then double click the C42Series file Solving Problems 44 3 Ifyou set up an administrator password when you installed OS X you see this screen E Install EPSON Stylus C42 software Authorization You need an Administrator password to e install the software i Lock icon O Click the lock to make changes Click the lock icon enter your administrator password and click OK At the next screen click Continue 4 Read the license agreement and click Continue Then click Agree 5 Select the OS X drive where you want to reinstall your printer software then click Continue 6 Click Upgrade on the Easy Install screen and follow the on screen instructions to install the printer softtware and restart your Macintosh Solving Problems 45 Where To Get Help EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below Service Access World Wide From the Internet you can reach EPSON Support at Web http support epson com At this site you can download drivers and other files look at product documentation access troubleshooting information and receive technical advice through e mail Automated A variety of automated help services are available 24 hours a day Telephone seven days a week To use these services you must have a touch Services tone telephone and call 800 922 8911 Your SoundAdvices
20. arefully follow the installation instructions on the Start Here sheet or the Installing Software for Windows 98 Windows Me and Windows 2000 booklet Also make sure your system meets the requirements starting on page 47 Close your other programs including any screen savers and virus protection software and install again If you re running Macintosh OS 8 5 1 to 9 x and your printer icon C42 Series doesn t appear in the Macintosh Chooser you may have too many items in the Chooser Delete any unused items and check the Chooser again Solving Problems 36 For Windows 2000 if you see an error message or your software doesn t install correctly you may not have software installation privileges Contact your System Administrator In Windows 2000 or XP don t select Block under Control Panel gt System gt Hardware gt Driver Signing select Ignore or Warn instead Make sure your Windows system was not upgraded from Windows 95 The USB Printer Device Driver may not install correctly if you upgraded from Windows 95 Make sure the USB Controller is working properly in Device Manager See your Windows help system for details If it s not working contact your computer manufacturer Printer Problems Only the green power light is on but nothing prints Make sure the USB cable is connected securely and that the cable meets the requirements beginning on page 47 Run a printer check as de
21. background printing Click 3 to change the Print button to Preview You can then click it to preview your printout m Click to check your ink levels If the red 68 error light is on or flashing check to see if one of your ink cartridges is low or empty mM Click PhotoEnhance to improve the appearance of low resolution and improperly exposed photos Only works when Color ink is selected mM Click Custom and then select ColorSync to match the colors in your printout as closely as possible to those you see using ColorSync compatible devices and applications Click Custom and then click the Advanced button that appears to select a specific setting for print quality or to change color management settings Print Quality settings include Economy and Economy Plus for draft printing Normal for everyday printing needs Fine when you want a higher resolution for text or text and graphics Photo when you re printing photographs and Photo RPM when you want the highest resolution for your photographs and don t mind the longer print time Printing From Start to Finish 18 7 Click Print to start printing If you turned on background printing you can select EPSON Monitor3 from the Macintosh Application menu to see this dialog box Click to pause printing Click on the current print job or a waiting print job Then click here to view details of the Click to restart your print job Click to cancel printing
22. circumstances those circumstances may not be as broad as some people assume EPSON encourages each user to be responsible and respectful of the copyright laws when using digital cameras scanners and ink jet printers Trademarks EPSON EPSON Stylus EPSON Photo Stickers and MicroWeave are registered trademarks of SEIKO EPSON CORPORATION EPSON Print Lab SoundAdvice and EPSON Store are service marks and PhotoEnhance is a trademark of Epson America Inc General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners EPSON disclaims any and all rights in those marks The ENERGY STAR emblem does not represent EPA endorsement of any product or service Copyright 2002 by Epson America Inc 6 02 Contents WELCOME i ea a ees eee eee ee eee 5 About Your Documentation 1 0 0 0 00000 cece cee eee eee eens 5 Warnings Cautions Notes and TIPS peso ont ogee sed oe oasnte ese 6 PRINTING FROM START TO FINISH 7 Loading Apel seseriai neta tastaia meree eaatauanerop Ea 8 Printing in Windows i gaan ccaceeesdeans nanunua 9 Selecting the Settings You Use Most Often 0 0 20 e ee eee 12 Printing on a Macintoshi qo n oan aac erere capa guaereraeaneeees 13 Macintosh OS X 6 cuwr4c ee da eton sou aes ee andes ece shen ene 13 Macintosh OSS STOI odiccuboverenedendaterdied decease abiak 17 Punting on Envelopes ssvssrssrreri esepta t hee aiaa ee oe a
23. ds during which the printer makes some noise and the green 4 power light flashes gUTio Never turn off the printer while the power light is flashing unless the rinter hasn t moved or made noise for more than 5 minutes 4 When the power light stops flashing run a nozzle check to confirm the print head nozzles are clean Make sure plain paper is loaded in the printer and click Print Nozzle Check Pattern Then click Print The nozzle check pattern prints see the next section for details 5 Ifthe nozzle check pattern has no gaps or lines click Finish If the pattern has white lines click Clean to clean the print head again If you don t see any improvement after cleaning three or four times check the solutions beginning on page 38 You can also turn the printer off and wait overnight this allows any dried ink to soften and then try cleaning the print head again Maintaining Your Printer 24 Examining the Nozzle Check Pattern Examine the nozzle check pattern you print Each colored square should be solid with no gaps or lines as shown E If your printout looks okay you re done m Ifyou see any white lines or gaps as shown clean the print head again see page 24 for instructions Replacing an Ink Cartridge When the red 0B error light flashes an ink cartridge is low on ink This is a good time to make sure you have a new cartridge When the red OD error light stays on you may need to replac
24. e one of the cartridges VOTE The red oa error light also comes on if your paper runs out or is jammed so make sure you check your paper before replacing a cartridge D EPSON Status Monitor 3 EPSON Stylus C42 Series To check your ink supply do one of the following E Windows Double click the 34 printer Ink Levels icon on your taskbar in the lower right E i et m corner of your screen You ll see a To Tos _ Information window like the one on the right showing the ink remaining in each cartridge You can also double click the ID Ink Monitor icon on your taskbar You see a window showing the amount of ink remaining You can click the Buy Now button to launch your web browser and order ink cartridges online Maintaining Your Printer 25 E Macintosh OS 8 5 1 to 9 x Open the File menu and choose Print Click the Ml ink icon You see a window showing the ink remaining in each cartridge Macintosh OS X Double click the Applications folder on your hard drive Double click EPSON Printer Utility select the C42 Series printer in the Printer List window and click OK Then click the rl EPSON StatusMonitor button You see a window showing the ink remaining in each cartridge When a cartridge is more than six months old you may need to replace it if printouts don t look their best If the quality doesn t improve after cleaning and aligning the print head you can replace the cartridge even if the O
25. ects the paper may be damp or too thin See page 51 for paper specifications Paper doesn t feed correctly or jams in the printer E If paper doesn t feed remove it from the sheet feeder Reload it against the right edge behind the tabs then slide the left edge guide against the paper If multiple pages feed at once remove the paper from the sheet feeder fan the edges to separate the sheets then reload it If paper jams press the D maintenance button for several seconds to clear the jam If that doesn t work open the cover and pull the paper out from the front including small pieces that may have torn off Reload the paper and press the D maintenance button If your paper loads incorrectly or jams frequently Use new smooth high quality paper loaded printable side up Fan the edges of the stack of paper to separate the sheets Don t load paper above the arrow mark inside the left edge guide Place the paper against the right edge behind the tab Slide the left edge guide against it but not too tightly Solving Problems 41 Miscellaneous Printout Problems The image is inverted as if viewed in a mirror E Turn off the mirror setting in your application program E For Macintosh turn off Flip Horizontal in the Advanced window of your printer driver Macintosh OS 8 5 1 to 9 x or Print Settings window Macintosh OS X The printer prints blank pages Make s
26. ent in different programs for example color photos on letter size paper you can change the default printer settings for all your programs l Right click the printer icon on your taskbar in the lower right corner of your Select Printer Settings You see your printer Preferences Properties window as shown on page 10 Select the default settings you want to use for all your applications Click OK when you re finished Remember that you can always change the settings in your program when you want to print different types of documents Printing From Start to Finish 12 Printing on a Macintosh This section explains how to use your EPSON Stylus C42 to print from a Macintosh running either OS X or OS 8 5 1 to 9 x Macintosh OS X Here s how to print a basic document such as a newsletter or school project if your Macintosh is running OS X Make sure you have paper in the printer as described on page 8 After you create your document follow these steps to print oTe If you re using an application that s compatible only with Macintosh Classic mode follow the steps on page 17 to print your document 1 From the File menu select Page Setup You see a screen like this Settings Page Attributes Select your printer from the Format for EPSON Stylus C42 pop up menu Paper Size US Letter a Format for C42 Series USB 8 50 in x 11 00 in Scale 2 Cancel 50K 2 Select your printer from the Format
27. er 2x CD ROM or DVD drive for installing the printer software 4x or faster recommended m A shielded USB AB cable up to 6 5 feet 2 meters long Requirements and Specifications 48 Specifications Printer specifications Printing method On demand ink Jet Nozzle configuration Black 48 nozzles Color 45 nozzles 15 each cyan magenta yellow Print direction Bidirectional with logic seeking Input buffer 12KB Paper path Sheet feeder top entry Sheet feeder capacity 100 sheets of 17 Ib 65 8 g m paper Dimensions Storage Width 16 7 inches 424 mm Depth 9 0 inches 229 mm Height 6 8 inches 172 mm Printing Width 16 7 inches 424 mm Depth 18 1 inches 460 mm Height 10 9 inches 277 mm Weight 5 47 b 2 48 kg without the ink cartridges Rated voltage Universal Power AC 100 240 V Supply Input voltage range 90 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current O4to02A Power consumption Approximately 19 W ISO010561 Letter Pattern Approximately 3 0 W Sleep mode Approximately 2 7 W Power Off mode Requirements and Specifications 49 Printer specifications continued Environmental Temperature Operation 50 to 95 F 10 to 35 C Storage 4 to 140 F 20 to 60 C 1 month at 104 F 40 C Transit 4 to 140 F 20 to 60 C 120 hours at 140 F 60 C Humidity without Operation 20 to 80 RH condensation Storage
28. er and disconnect the USB cable and power cord 2 Remove all paper then use a soft brush to clean any dust or dirt from the sheet feeder 3 Clean the exterior of the printer with a soft damp cloth UT Never use a hard or abrasive brush or alcohol or thinner for cleaning KY they can damage the printer components and case Don t get water on the printer components and don t spray lubricants or oils inside the printer Don t use any cleaning sheets included with special paper they may jam inside the printer Maintaining Your Printer 30 Transporting the Printer If you move your printer some distance you need to prepare it for transportation in its original box or one of a similar size To avoid damage always leave the ink cartridges installed when UT Da transporting the printer e Be sure to remove the tape used in step 4 after installing the printer in its new location 1 Turn on the printer wait until the print head ink cartridge holders locks in the far right position then turn off the printer 2 Unplug the power cord from the electrical outlet Then disconnect both the printer cable and the power cord from the printer Remove any paper from the printer and remove the paper support 4 Open the printer cover Secure the print head to the printer with tape as shown then close the printer cover Tape the print head to the printer 5 Push in the output tray 6 Repack the pri
29. etting for Macintosh matches the paper you loaded see page 22 for guidelines E Make sure the printable side of the paper is face up It s usually whiter or shinier E The ink cartridges may need replacing To replace an ink cartridge see page 25 m Ifyou have a Macintosh try using Automatic mode See page 14 Macintosh OS X or page 17 Macintosh OS 8 5 1 to 9 x for instructions Solving Problems 38 E Run the Print Head Alignment utility see page 29 for instructions Your printout is blurry or smeared Make sure your paper isn t damp or curled or loaded face down the printable side should be face up E Use a support sheet with special paper or try loading your paper one sheet at a time m Use EPSON papers to ensure proper saturation and absorption of genuine EPSON inks E Run the Print Head Alignment utility See page 29 for instructions Your printout is faint or has gaps E The print head nozzles may need cleaning see page 23 for instructions E The ink cartridges may be old or low on ink To replace an ink cartridge see page 25 m Make sure the Paper Type setting Media Type setting for Macintosh matches the paper you loaded See page 22 for guidelines E Make sure your paper isn t damaged old dirty or loaded face down If it is reload a new stack of paper with the printable side up it is usually whiter or shinier than the other side Solving
30. fications Plain Paper Premium Bright White Paper Ink Jet Paper Letter 8 5 x 11 inches Half letter 5 5 x 8 5 inches Legal 8 5 x 14 inches Executive 7 25 x 10 5 inches A4 8 3 x 11 7 inches A5 5 8 x 8 27 inches User defined Width 3 5 to 9 5 inches Length 3 5 to 44 inches Paper types Plain bond paper or special paper distributed by EPSON Thickness for plain bond paper 0 003 to 0 004 inch Weight for plain bond paper 17 to 24 Ib 64 to 90 g m Envelopes Size No 10 4 13 x 9 5 inches DL 4 33 x 8 7 inches C6 4 49 x 6 38 inches 132 x 220 mm 5 2 x 8 7 inches Paper types Plain bond paper airmail Requirements and Specifications 51 Paper specifications continued Matte Paper Heavyweight Double Sided Matte Paper Size Letter 8 5 x 11 inches A4 8 3 x 11 7 inches Paper types Special paper distributed by EPSON Glossy Photo Paper Photo Paper Letter 8 5 x 11 inches 4 x 6 inches Panorama 8 3 x 23 4 inches A4 8 3 x 11 7 inches Paper types Special paper distributed by EPSON Vote Poor quality paper may reduce print quality and cause paper jams or other problems If you encounter problems switch to a higher grade paper Do not load curled or folded paper Avoid extremes in temperature or humidity when printing Optimum printing temperature ranges from 55 to 77 F and optimum humidity ranges from 40 to 60 RH Store EPSON Self Adhesive Sheets under the following conditions 5
31. hen insert the EPSON CD ROM in your drive If you see the Options Menu go to step 4 If you don t see the Options Menu continue with step 3 2 Windows XP Click Start then click My Computer Double click EPSON You see the Options Menu Other Windows systems Double click My Computer on your desktop and then double click EPSON You see the Options Menu Options Menu Now you can Click here Reinstall Printer Driver View Printer Manual Share Photos Online gir License EPSON Agreement 3 Click Reinstall Printer Driver Then follow the instructions on the screen to reinstall your driver 4 Click Exit to close the Options Menu Solving Problems 43 Macintosh OS 8 5 1 to 9 x Follow these steps to uninstall your printer software 1 Insert your printer software CD ROM 2 Double click the EPSON CD ROM icon if necessary and double click the 20 EPSON icon The Main Menu appears 3 Click Install Printer Driver On the installer screen click the arrow in the Easy Install list at the top and select Uninstall Then click the Uninstall button at the bottom and follow the instructions 4 Restart your Macintosh then follow the instructions on the Start Here sheet to reinstall your software Macintosh OS X You can reinstall your printer software over your currently installed printer software Follow these steps 1 Insert the EPSON CD ROM in your drive 2 Double click the e EPSON C
32. hoto Paper Photo Quality Glossy Film The table below lists the settings you should choose Ink Jet Transparencies for your paper coverage accordingly For this paper Select this Paper setting Plain paper sheets or envelopes Plain paper EPSON Premium Bright White Paper EPSON High Quality Ink Jet Paper Photo Quality Ink Jet Paper EPSON Photo Quality Ink Jet Paper EPSON Photo Quality Ink Jet Cards EPSON Photo Quality Self Adhesive Sheets EPSON Glossy Photo Paper Glossy Photo Paper EPSON Photo Paper EPSON Photo Quality Glossy Paper EPSON Glossy Photo Greeting Cards EPSON Photo Stickers Photo Quality Glossy Film EPSON Photo Quality Glossy Film EPSON Ink Jet Transparencies Ink Jet Transparencies EPSON Matte Paper Heavyweight Matte Paper Heavyweight EPSON Double Sided Matte Paper Printing From Start to Finish 22 Maintaining Your Printer This chapter describes maintenance procedures to keep your printer working at its best and preparation steps for moving your printer Follow the instructions here for Cleaning the Print Head below Replacing an Ink Cartridge on page 25 Aligning the Print Head on page 29 Cleaning the Printer on page 30 Transporting the Printer on page 31 Cleaning the Print Head If your printouts are unexpectedly light or dots or lines are missing from the image you may need to clean the print head This unclogs the nozzles so they can deliver ink properly Print head cleaning uses in
33. ic It s the easiest way to get good printing results for most projects Set the slider to Quality or Speed to select high quality printing faster printing or an in between setting if available The slider may not be available for some paper types 7 To select a specific print quality setting click Advanced Settings and choose a setting from the Print Quality menu 8 Economy or Economy Plus for printing drafts Saves ink Economy Plus is only available if you select Black as the ink color Normal for everyday printing needs Fine when you want a higher resolution for printing text or text and graphics Photo when you re printing photographs Photo RPM when you want the highest resolution for your photographs and you don t mind the longer print time You can also choose other print settings by selecting these options in the p gs Dy g p pull down menu Copies amp Pages to select the number of copies or a page range Layout to select page layout options Output Options to save your print job as a PDF file Color Management to select ColorSync or adjust the color controls or gamma setting Summary to view a list of all your selections Save Custom Setting to save your selections for future use Printing From Start to Finish 15 9 When you re ready to print click Print The Print Center icon appears in the dock on the bottom of your desktop If you click the Print Center icon and then double click the C
34. ientation select Landscape E For Paper Size select Envelope 10 4 1 8 x 9 1 2 in Windows and Macintosh OS X or Envelope 10 Macintosh OS 8 5 1 to 9 x Printing From Start to Finish 20 5 Do one of the following to view a preview of your envelope Windows Click the Print Preview box then click OK to close your Preferences Properties window Click Print on the Print window Macintosh OS X Click the Preview button on the Print Settings menu Macintosh OS 8 5 1 to 9 x Click the amp button on the printer settings menu Then click the Preview button that appears 6 Ifyou need to change the margins cancel or close the preview window and adjust the margins in your application software Then repeat step 5 7 When your preview looks okay print the envelope Windows and Macintosh OS 8 5 1 to 9 x Click the Print button on the Print Preview window Macintosh OS X Select Print from your application software s File menu Then click the Print button on the window that appears Printing From Start to Finish 21 Selecting the Correct Paper Type Your printer automatically adjusts itself for the type Pain Paper i of paper you select in your print settings That s why a Plain Paper the Paper Type setting Media Type setting in Sedalia ieee ane Macintosh is so important It tells your printer what Photo Quality Ink Jet Paper kind of paper you re using and adjusts the ink Matte Paper Heavyweight Glossy P
35. ing cards 22 55 Index 56 H Head Cleaning utility 23 to 24 Help EPSON 46 I ICM 11 40 Incorrect characters 42 Incorrect colors 40 Incorrect margins 42 Ink cartridge cartridge life 50 level of ink in 12 18 25 to 26 ordering 25 to 26 46 55 print capacity 50 replacing 25 to 26 safety instructions 26 specifications 50 Ink jet cards minimum margins 53 ordering 55 specifications 51 Ink Jet Transparencies 22 55 Ink level checking Macintosh 18 26 Windows 12 25 Ink Monitor 25 Ink setting 15 18 Installation problems 36 to 37 Inverted image 42 J Jams paper 41 52 L Layout settings Macintosh 15 18 Letterhead 8 Lights 33 to 34 M Macintosh printing with OS 8 5 1 to 9 x 17 to 19 printing with OS X 13 to 16 reinstalling software 44 to 45 system requirements 48 Maintaining printer 23 to 30 Margins incorrect 42 minimum 53 Matte Paper Heavyweight 22 52 55 Media Type setting Macintosh 15 18 22 Mirror images 42 Monitoring ink level Macintosh 18 26 Windows 12 25 Moving printer 31 N Noise printer 38 Normal setting 15 18 Nozzle Check 24 to 25 P Page Setup Macintosh 13 17 Paper EPSON 22 55 feeding problems 41 loading 8 ordering 55 specifications 51 to 53 Paper Type setting Windows 11 22 Photo Enhance setting 11 18 40 Photo Paper 22 52 55 Photo Quality Ink Jet Paper 22 55 Photo RPM setting 10 15 18 40 Photo se
36. k so clean it only if quality declines This section explains how to clean the print head using the Head Cleaning utility This is the recommended method when the printer is connected directly to your computer not over a network You can also clean the print head by holding down the D maintenance button on the printer for three seconds when the red OD error light is off eUTlo When you don t turn on your printer for a long time the print quality can decline It s a good idea to turn on your printer at least once a month to WZ maintain good print quality Maintaining Your Printer 23 Running the Head Cleaning Utility 1 Make sure the printer is turned on but not printing and the red OB error light is off If the red light is flashing or on you may need to replace the ink cartridge see page 25 for details 2 Do one of the following E Windows Right click the printer icon on your taskbar in the lower right corner of your screen Select Head Cleaning E Macintosh OS 8 5 1 to 9 x Open the File menu and choose Page Setup or Print Click the Utility button then click the Head Cleaning button E Macintosh OS X Double click the Applications folder on your hard drive Double click EPSON Printer Utility select the C42 Series printer in the Printer List window and click OK Then click the Head Cleaning button 3 Follow the instructions on the screen to clean the print head Cleaning takes about 30 secon
37. lors you see using ICM compatible monitors or scanners Black Ink Only Prints using only black ink Reverse Order Prints your document so that the pages are in the right order when you retrieve them from the paper tray E Print Preview Lets you see what your printout will look like before you print TI For more information about printer settings click the Help button or right click any item on the screen and then click What s This SYA 10 Click OK to return to the Print window Then click OK or Print to start printing Printing From Start to Finish 11 After a moment this window appears and shows the progress of your print job You can use the buttons to cancel pause or restart printing You can also see how much ink you have left 8 EPSOM Stylus C4 Series USBOO Document Fage 0 1 S Media Type Paper Size Letter 8 1 2 x 11 in Ink Levels Ei z Black Ink lt Color lnk TOSE ii T037 a Epon Printing Lips Assure high quality printouts on special media f loading the printable side up Details aw Click to cancel printing Click to pause or resume printing MTo When you re finished using your printer make sure you press the power button to turn it off Never use a power strip or external switch to turn off the printer Selecting the Settings You Use Most Often Your printer settings apply only to the program you re currently using If you usually print one type of docum
38. ment you re printing E Draft For rough drafts on plain paper Saves ink E Text For text only documents like letters or reports Delivers high quality text printing Text amp Image For documents that have both text and images like newsletters Photo For photos and graphics when you want good quality with faster printing E Photo RPM For photos or graphics when you need highest quality printing Because this setting increases resolution it also increases print time 5 Load the right paper for your document See page 8 for loading instgructions Printing From Start to Finish 10 6 Ifyou loaded special paper choose the correct Plain Pa paper type ai the arrow to er through the ee Type list If you re not sure which setting to 360 dpi Ink Jet Paper select see page 22 Photo Quality Ink Jet Paper Matte Paper Heavyweight Glossy Photo Paper Photo Quality Glossy Fil Ink Jet Transparencies 7 Select your paper size click on the arrow to scroll through the Size list 8 If necessary select your page orientation Portrait for documents that are longer than they are wide or Landscape for documents that are wider than they are long 9 You can also make these settings E Photo Enhance Improves the appearance of low resolution and improperly exposed photos Does not work when Black Ink Only is selected E ICM Image Color Matching Matches colors on your printout as closely as possible to the co
39. nter and its attachments in the original box using the protective materials that came with them Keep the printer level as you transport it After transporting the printer remove the tape securing the print head and test your printer If you notice a decline in print quality clean the print head see page 23 if output is misaligned align the print head see page 29 Maintaining Your Printer 31 Solving Problems This section gives you the basics for diagnosing and solving printer problems First see Diagnosing Printer Problems on page 34 to help determine what the cause of the problem may be Refer to the pictures on page 33 if you need help identifying parts of the printer Tip It s a good idea to check EPSON s support web site periodically for free ae updates to your printer driver Visit htto support epson com Download instructions are posted for your convenience Then see these sections for solutions Setup and Software Installation Problems on page 36 Printer Problems on page 37 Print Quality Problems on page 38 Paper Feeding Problems on page 41 Miscellaneous Printout Problems on page 42 Reinstalling Printer Software on page 43 Where To Get Help on page 46 Solving Problems 32 Printer Parts Paper support Left edge guide Printer cover Output tray Print head ink cartridge holders Maintenance button and error light Power button and light Solving Problems 33 Diagnosing Printer
40. objects Then turn the printer on again If the lights are still on contact your dealer or EPSON see page 46 for contact information The printer may have an internal error Turn off the printer wait a few seconds and turn it on again If the lights are still flashing contact your dealer or EPSON see page 46 for contact information One of your ink cartridges is installed incorrectly Follow the instructions beginning on page 27 to remove and reinstall the cartridge Solving Problems 34 Running a Printer Check You can run a printer check to determine whether a problem comes from the printer itself or some other source The printer check also shows how much black and color ink you have left l Make sure both the printer and computer are turned off Then disconnect the USB cable from the printer Make sure letter size or larger plain paper is loaded in the printer Hold down the D maintenance button then press and release the power button Continue holding down the D maintenance button until the green O power light starts to flash then release it The printer prints one page showing its ROM version number the ink counter code and a nozzle check pattern If the pattern has lines you need to clean the print head see page 23 Turn off the printer after it prints the check page Then reconnect the cable and turn on your printer and computer m If the check page prints the problem probably lies
41. or Windows 98 Windows Me and Windows 2000 booklet This booklet also contains safety instructions your printer warranty and other important information This online manual contains information about Printing with Windows or on a Macintosh E Maintaining the printer E Solving basic problems E System requirements and printer specifications Welcome 5 Warnings Cautions Notes and Tips Please follow these guidelines oh Warnings must be followed carefully to avoid bodily injury e te Notes contain important information about your printer v Tips contain additional hints for better printing P Cautions must be observed to avoid damage to your equipment Welcome 6 Printing From Start to Finish Before you start make sure your printer software is installed as described on the Start Here sheet or Installing Software for Windows 98 Windows Me and Windows 2000 booklet No matter what you print you need to remember two things E Use the right paper For the best looking photos most vivid colors and sharpest text always use EPSON ink jet papers Choose the right Paper Type setting Media Type setting on the Macintosh Your printer automatically adjusts itself for each type of paper That s why this setting is important It tells your printer what kind of paper you re using So remember to check your Paper Type setting every time you print If you re not sure which setting to use wi
42. perens E E 43 Macintosh OS 8 5 1 to 9 x as ccstaeuweaddebtadcs bo00 n00 WhaSeaas Os 44 MaGrnitOshO5 X areri Ekr EEEE REENE dota sous EENAA EANA 44 Wiere To Get Help saaie are iii ai a E ge ga ae a a ee 46 REQUIREMENTS AND SPECIFICATIONS 47 Windows System Requirements 0600 c cece cece eee een nes 47 Macintosh System Requirements 0 0 c eee ee eee teenies 48 SPCCUICAUOOS cau t usu vduhe eee nbaoex ee dad eeeees dio R 49 EPSON INK JET PAPERS AND INK CARTRIDGES 54 HOW TO ORDER EPSON INK AND PAPER 55 Welcome Printing with your EPSON Stylus C42 printer is easy friendly and fast Simple enough for even the most inexperienced user the Stylus C42 prints everything from school reports to family photos with great results For added value it supports a wide range of EPSON special media including Glossy Photo Greeting Cards Photo Stickers and special photo papers in a variety of sizes and finishes Visit the EPSON Store at www epsonstore com for a complete list TI It s a good idea to check EPSON s support web site periodically for free D updates to your printer software Visit http support epson com Download instructions are posted for your convenience About Your Documentation To set up your printer and install your Windows XP or Macintosh software see the Start Here sheet To install your Windows 98 Me or 2000 printer software see the Jnstalling Software f
43. rinter is turned on and not printing the green power light should be on but not flashing Then open the printer cover 2 Press the 6 4 maintenance button for 6 seconds The print head moves to the cartridge replacement position VOTe If both cartridges need replacing the print head moves to the black vV cartridge position first The black cartridge is on the left and the color cartridge is on the right 3 Pull up the ink cartridge clamp and remove the cartridge Dispose of it carefully 4 Unpack the new cartridge and remove the yellow tab UT You must remove the Je yellow tape from the top of amp the cartridge or you will permanently damage it a Be careful not to touch the M i green chip on the front of aul the cartridge you might damage the cartridge Color cartridge Don t touch the green chips Maintaining Your Printer 27 5 Insert the new cartridge and press down firmly on the clamp Make sure the clamp is closed completely 6 Press the 6 4 maintenance button Maintenance If the other cartridge needs to be button replaced the print head moves into loading postion Repeat steps 4 through 6 UT Don t move the print head a A by hand you could damage the printer Always use the maintenance button 7 Wait until ink charging is finished The green power light stops flashing and the red 0 4 error light goes out Ink charging takes about
44. scribed on page 35 If the check page prints make sure your software is installed correctly The printer sounds as though it is printing but nothing prints Make sure the print head nozzles are not clogged To clean the print head see page 23 The printer won t operate properly if it s tilted or at an angle Place it on a flat stable surface that extends beyond the printer base in all directions Solving Problems 37 Your printer makes noise when you turn it on or after it has been sitting for awhile Your printer is performing routine maintenance Printing is too slow Make sure your system meets the requirements listed on page 47 and page 48 If you re printing a high resolution image you need more than the minimum requirements listed You may also need to E Clear space on your hard drive or run a defragmentation utility E Close programs that you re not using E Increase your system s memory For the fastest printing try these tips Choose black ink in your printer software if your document doesn t include color E For Windows choose Draft for Quality Type E For Macintosh set the Quality Speed slider to Speed E If your printer is connected to a hub disconnect unused USB devices Print Quality Problems You see banding light lines E The print head nozzles may need cleaning see page 23 for instructions E Make sure the Paper Type setting Media Type s
45. talling software 43 to 45 USB problems 37 requirements 47 48 Utilities Head Cleaning 23 to 24 Nozzle Check 25 Print Head Alignment 29 to 30 Index 58 W Weight paper 51 Windows default settings 12 printing with 9 to 12 Quality Type 10 reinstalling software 43 system requirements 47 World Wide Web 46 Index 59
46. th your paper see page 22 Follow the instructions in these sections Loading Paper on page 8 Printing in Windows on page 9 Printing on a Macintosh on page 13 Printing on Envelopes on page 20 Selecting the Correct Paper Type on page 22 Printing From Start to Finish 7 Loading Paper Make sure your printer and computer are turned on 1 Place your paper against the right edge of the sheet feeder behind the tab 2 Press in the locking tab on the left edge guide and slide it against the paper Load paper behind the tab a Press the locking Nad tab and slide the left edge guide against the paper 3 Pull out the output tray extension Follow these guidelines when loading paper m Always load the short edge first even when you re printing landscape oriented documents Load the printable side face up It s usually whiter or brighter than the other side Load letterhead or preprinted paper into the printer top edge first Don t load paper above the arrow on the left edge guide Load the following media types one sheet at a time Photo Quality Self Adhesive Sheets Photo Stickers and Panoramic Photo Paper m If you re using special media follow the instructions that came with the media Printing From Start to Finish 8 Printing in Windows Here s what to do to print a basic document such as a newsletter or school project Make sure you have paper in the printer as described on page 8
47. tting 10 15 18 Photo Stickers 8 22 51 55 Preferences window 10 Premium Bright White Paper 22 54 55 Preprinted paper 8 Index 57 Previewing printout 11 18 21 Print dialog box Macintosh 14 17 Print head aligning 29 to 30 cleaning 23 to 25 Print quality problems 38 to 40 Print Quality settings 15 18 Print Settings dialog box Macintosh 14 Printable area 53 Printer cable 47 48 check 35 cleaning 30 maintaining 23 to 30 noise 38 parts 33 problems 34 37 to 38 transporting 31 Printing controlling 12 16 19 on envelopes 20 to 21 slow 38 with Macintosh 13 to 19 with Windows 9 to 12 Problems installing software 36 to 37 miscellaneous 42 paper feeding 41 52 print quality 38 to 40 printer 37 to 38 Progress meter 12 16 19 Properties window 10 Q Quality Type setting 10 Quality Speed setting 15 18 R Reinstalling software 43 to 45 Replacing ink cartridge 25 to 26 Requirements system 47 48 Reverse Order setting 11 S Safety approvals 50 Self adhesive sheets 8 22 51 52 Slow printing 38 Software problems solving 36 to 37 reinstalling 43 to 45 SoundAdvice 46 Specifications electrical 49 ink cartridge 50 paper 51 to 53 printer 49 to 50 System requirements 47 to 48 T Text amp Image setting 10 Text setting 10 Thickness paper 51 Transparencies 22 51 55 Transporting printer 31 Troubleshooting 32 to 42 U Unins
48. ure your printer is selected in Windows For Macintosh OS X open the Print Center and make sure your printer is selected in the Printer List For Macintosh OS 9 x or earlier make sure your printer is selected in the Chooser E The print head nozzles may need cleaning See page 23 The margins are incorrect E Make sure the paper settings are correct for your paper size For instructions see page 11 Windows page 13 Macintosh OS X or page 17 Macintosh 8 5 1 to 9 x Use the Print Preview option in your printer software to check your margins before you print E Make sure your paper is positioned next to the right side of the feeder You see incorrect char acters Make sure the USB cable is securely connected and meets the system requirements on page 47 Then try printing again E Make sure your printer is selected in your software or is set as the active printer in the Macintosh Chooser OS 8 5 1 to 9 x or Print Center OS X E If you re using a switch box or USB hub with your printer connect the printer directly to your computer Solving Problems 42 Reinstalling Printer Software You don t need to uninstall your printer software unless you have a Macintosh running OS 8 5 1 to 9 x Windows You can reinstall your printer software over your currently installed printer software Make sure the printer is connected to your computer then follow these steps 1 Turn the printer on T
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