Epson Perfection 1650 PHOTO Scanner Product Support Bulletin
Contents
1. Copy Utility Device Settings Image Adjust EPSO gp ae Auto Document A x Feeder Image Adjust 7 Change the printer name to the one you want to use and then click OK Click on the Green button to start scanning EPSON PRODUCT SUPPORT BULLETIN Date 3 21 2001 Originator TC PSB PSB 2001 11 006R1 Authorization as Reference TEO1 301 Rev A Total Pages 2 Product s EPSON Perfection 1250 1650 2450 Series Scanners Subject Scan to E mail patch for Smart Panel 2 0A that provides compatibility with MS Outlook 2000 XP and Outlook Express 6 0 on Windows 98 Me 2000 XP This bulletin was created to inform you of a patch that is now available for the Scan to Email utility that is included on Epson s Smart Panel 2 0A The patch v 2 01P01E fixes an issue that may occur when using Scan to Email with MS Outlook 2000 XP and Outlook Express v 6 0 on Windows 98 Me 2000 XP It may cause the Launch Scan Assistant to display a warning message that there is no supported E mail program on this system or that the scanner is not ready Some Windows XP compliant email programs are new versions and may not be supported by the Scan to Email Utility Description of Issue When trying to use Scan to Email with MS Outlook 2000 XP and Outlook Express version 6 0 you will be able to invoke a scan but you may see one of the following warning messages Scan to Email only supports MS Outlook and Outlook Express 4 5 and 5 0 Launch Assis2. To remove the background you must enable Automatic Document Enhancement To turn on this feature launch the Copy applet by double clicking on its icon Select Epson TWAIN 5 at the following window and click OK Copy Utility Copy Settings Device Settings Image Adjust Auto Document 2 Feeder Image Adjust Page 1 of 2 Click on the Image Adjust button You will notice the Auto Document Enhancement OFF button is selected highlighted in dark gray f Copy Utility Copy Settings Device Settings Image Adjust Auto Document Feeder Image Adjust tf Copy Utility Copy Settings Device Settings Image Adjust Auto Document Feeder Now click on the large green Copy button your image will be scanned and printed The copy of your document should look very close to the original with no background colors added Note The Copy utility was designed to scan and print a copy of a Letter size 8 5 X 11 document If your document is not a full letter size piece of paper then the portion of the scanner s document mat that is showing will be included as part of your copy Some bright white papers can cause a noticeable contrast between the document and the document mat As a result the Copy utility may recognize the exposed document mat as a having a light blue color In this case you may still see a light blue background on your printout where the document mat was showing Page 2 of 2
3. an PET mee aae see a eee t malal Tan A EAAS Y P PEE nn nn a EE wre hie F BAe SHA nae anamal ee 29 Program Files Hea Accessories Nethieecting Online Services Da a Zeri i r Bar rF a m ee eer et ee ee ate Pa aa an ETRA E E r rhe se en a alt tes ae 7 1 Fi n Sea ear Cheat seam A apie 7 vee a ie OE aa Hee Choose Folder a ne a ae Beet ee eal eed Jx H mee pee erm Pat Beater oer ee te Heater ee P TAAA ene ee eter n Re neat SSR TS Bere change it to the desired drive letter Page 3 of 3 12 Follow steps 5 through 9 for any other Smart Panel applet to be installed 08 For the message to create the necessary folders click 10 Continue with installation 11 Follow steps 5 through 9 for Copy Utility 13 If Epson Twain has not been installed 14 Restart system and test the software with the scanner 07 Click on OK 09 Click Next EPSON PRODUCT SUPPORT BULLETIN Date 4 30 2003 Originator VS PSB PSB 2003 05 006 Authorization p Reference N A Total Pages 1 Product s Perfection 1240 1250 1640 1650 1260 1660 2400 2450 Subject Making Adjustments in Epson Twain 5 X X This bulletin was created to inform you of a procedure for making adjustments in Epson Twain 5 X X Description 01 When using the TPU transparency adapter in manual mode or auto mode the scanned image is not correctly detected 02 The scanned TPU image has a color cast to it Solutio
4. back to step 6 Setup vad maal EPSON Photo Frin ir thia ipio hoda To instal to His hokien cick Het a a a a You oan ohoome mot bo instal EPSON Photo Pint by clocking Carros bo dot Setup Note the full path to the destination folder may not be showing 9 You will see a Setup Complete window click Finish to complete the install 10 To verify you have properly installed the update open Epson Smart Panel and click on the Photo Print Button You will see a progress window that says Setting up printer Before you print have your media type print size and Printer Driver set to the correct settings Put a photo on the document glass and Click the Print button The Select TWAIN source window will pop up select EPSON TWAIN 5 and click OK Your photo will be scanned and printed Note You can launch EPSON Photo Print as a standalone application without needing to launch Epson Smart Panel The Photo Print Utility update program will automatically put an Entry in the Start menu To find this entry click on Start gt Programs gt EPSON Scanner gt EPSON Photo Print The update program will also put an EPSON Photo Print shortcut icon on your Desktop you can launch the Photo Print Utility from the shortcut If you do not want this icon on the desktop simply drag it to the Recycle Bin or highlight the shortcut icon and hit the delete key on your keyboard 2 EPSON PRODUCT SUPPORT BULLETIN Date 03 27 2002 Originator J
5. 2 with all USB extensions enabled For OS X you must have 10 1 3 or later FireWire IEEE 1394 Power PC equipped Macintosh or newer with Mac OS 8 6 to 9 2 2 with Apple s FireWire 2 1 or later software installed For OS X you must have 10 1 3 or later USB 2 0 Hi Speed Not supported Important Notes 1 You cannot use a serial interface to connect the scanner 2 Interface adapter cables i e SCSI to USB or USB to Serial etc are not supported 3 USB hubs must be self powered and connected in a first tier configuration for reliability 4 FireWire port must be compliant with this specification IEEE 1394 2000 compatible Page 2 of 2 EPSON PRODUCT SUPPORT BULLETIN Date 04 1 2003 Originator TC PSB PSB 2003 04 001 Authorization Reference N A Total Pages 2 Product s Perfection 640U 1240U 1250 1640SU 1650 2450 1260 1660 2400 3200 Series Scanners and the Stylus CX 3200 5200 all in one series Subject smart Panel Copy Utility may produce copies with a light gray blue pink background when printing to non EPSON printers Description of issue If you are using Copy from EPSON Smart Panel 2 5 2 6 or you installed the Copy utility 2 00A patch for Smart Panel 2 0A 1 0 xA you may find that the program produces copies with a light gray blue pink background Reason This is because when printing to non EPSON printers with the Copy utility the Automatic Document Enhancement feature is turned off by default Solution
6. Non Epson Printers This bulletin was created to provide information on using Smart Panel s Copy Utility with non Epson printers in Windows The following sections describe a workaround that can be used when Copy Utility has problems working with non Epson printers Description of Issue Epson Smart Panel includes a utility called Copy that is used for scanning and printing documents Although Copy works with non Epson printers it does not support all models Epson periodically releases updates to support the newer models However since new printers are continually being released to market the current Copy update may not work with the latest models When Copy Utility launches it first initializes the scanner and printer If it does not recognize the printer the program will normally return an error The error message may vary depending on the operating system and version of Copy In some cases the program won t generate an error dialog instead it will launch and then quickly shut down If you get the error dialog it will typically look like one of those listed below When you click OK to close the dialog the program takes you back to the Smart Panel main user interface x Microsoft Visual C Runtime Library X Rurtime Error Program OM EFSON SMART PANEL for Scammer Copy Utt corer exe noma program termination Copy Utility The Copy utility is having difficulty communicating with the currently selected printer Pleas
7. Print Utility works with the following scanner products and it provides improved compatibility and functionality with Windows Operating Systems and most 3 party printers Perfection 640 Perfection 1240U Perfection 1250 1250 Photo Perfection 1240U Photo Perfection 1640SU Perfection 1650 1650 Photo Perfection 1640SU Photo Perfection 1640SU Office Perfection 2450 Photo Note Epson and other printer vendors continually release new models into the market If your printer does not work with the updated Photo Print Utility keep checking the Epson web site for the next revision The Photo Print Utility is updated on a regular basis The new Photo Print Utility can only be downloaded from Epson s web site Enter the URL listed below on your browser to access this web page From the Support page select your product On the Downloads page double click on the Photo Print Utility program and follow the on screen instructions to complete the download http support epson com filelibrary html Installation Instructions Use these steps to install the updated Photo Print Utility 1 Close Smart Panel if you have it running From the Start button click Run and then Browse 3 Search for the folder that contains the downloaded Photo Print Utility file By default this folder 1s called EPSON unless you specified a different download folder location 4 Double click this file to extract the Setup files 5 Double click SETUP EXE The installation will start
8. documentation 2 To start Classic click the Classicicon in System Preferences To find System Preferences go to the Apple Menu or click on the icon in the Dock bar on the desktop Classic can also be set up to start automatically during the log in process Refer to your Apple documentation for installation and operation of Macintosh OS X Classic and 9 2 1 3 Torun a Classic application just double click on it The following Epson models are supported in Classic Perfection 610 TWAIN L 1 00E USB Perfection 6360 TWAIN 3 20A Perfection 6400 TWANL 2 01A Perfection 12000 TWAIN 4 07A Perfection 1240U TWAIN 5 02A Perfection 1250 TWAIN 5 53A Perfection 164050 TWAIN 5 02A Perfection 1650 TWAIN 5 53A Perfection 2450 TWAIN 5 53A Expression 1600 TWAIN Pro 2 10A Pro Network 2 00A Expression 1640XL TWAIN Pro 2 10A Pro Network 2 00A Expression 1680 TWAIN Pro 2 10A Pro Network 2 00A Stylus Scan 2000 TWAIN v 1 10A Printer v 6 25E USB Stylus Scan 2500 TWAIN v 1 10A Printer v 6 25E Expression Series Scanner Notes 1 Start your computer in 9 2 1 before you install PageManager If the Start button does not work restart the computer 2 In order to use the Twain Pro network driver you must have the scanner attached to a PC running Scan Server On a PC the scanner can use a USB SCSI or FireWire Windows 2000 Me XP only connection Stylus Scan Notes You must install Smart Panel from its own folder Start
9. the screen Click No and the box closes You can scan normally afterwards The new driver is available on the Epson web site Go to www epson com and click on Drivers amp Downloads Select your scanner model On the Downloads page look for TWAIN Driver and Epson Scan Utility v 1 28A in the Macintosh section To Install Epson Scan 1 28A 1 Launch the EPSON Scan Installer and follow the on screen instructions 2 After the TWAIN has been installed connect the USB or Firewire interface cable from the scanner to the computer To Uninstall Epson Scan 1 28A 1 Disconnect the USB interface cable from the scanner 2 Launch the EPSON Scan Installer 3 Open the drop down menu where you see Easy Install and select Uninstall 4 Click the Uninstall button Page 2 of 2 EPSON Product Support Bulletin Date 04 30 2003 Originator VS PSB PSB 2003 05 008 Authorization p Reference N A Total Pages 3 Product s Perfection 1240 1250 1640 1650 1260 1660 2400 2450 Subject Installing Smart Panel on a drive other than C This bulletin was created to inform you of a procedure for installing Smart Panel on drives other than C Description Smart Panel will install on Drive C by default The procedure for specifying a different drive isn t immediately apparent Solution The following steps will allow most of Smart Panel to install on a different drive letter other than the default The Epson Twain a
10. to install the printer Once completed verify that it is the default printer 5 Launch Copy If the new default printer is compatible the program will open normally 6 Click the Device Settings button This will bring up the Device Settings user interface In the Output Device field the default printer will be listed here click on the arrow This will bring up the Output Device Chooser window The screen should look like this amp Copy Utility Copy Settings Device Settings Image Adjust aia gp S Auto Document Ext r Feeder Image Adjust 7 Change the printer name to the one you want to use and then click OK Click on the Green button to start scanning EPS ON PRODUCT SUPPORT BULLETIN Date 9 25 01 PSB No PSB 2001 09 006R3 Reference N A Originator TC Authorization 4 Affected Product s EPSON Perfection 640U 1240U 1640SU amp 1250 1650 2450 Series Scanners Subject Updated Photo Print Utility Version 1 31A for EPSON Smart Panel v 1 0xA amp 2 0A for Windows This bulletin provides information on the latest release of the Epson Smart Panel Photo Print Utility program ver 1 31A This version of the Photo Print Utility works with the following scanner products and it provides improved compatibility and functionality with Windows Operating Systems and some non Epson printers Perfection 640 Perfection 1240U Perfection 1250 1250 Photo Perfection 1240U Photo Perfection 1640SU Perfection 1650 1650
11. to step 10 to continue with the installation 10 If you have Smart Panel 1 03A or 2 00A then the next screen will pop up automatically Chat Gogg Files Saup has mizeran to chert copag the pogam flee IF pou mant by renee ice change ay Fes np belge copag keg nicit Back F pou ae inisi vath fhe cetris obok Meat bo bagri iak Mets Cancel Page 2 of 4 11 Click Next You will see a Setup Status progress screen while the files are being copied to your hard drive 12 When all files have been copied the InstallShield Wizard Complete screen appears Click Finish 13 Launch Smart Panel and open Copy Utility If you see the following Startup screen then you have successfully installed the update Copy Ti ility forint ec eee Fete Phage adits 14 The last thing you should do before copying is to turn on the Auto Document Enhancement Note After installing the Copy Utility 2 00A patch you may find that the Copy Utility produces copies with a Light gray blue pink background This is because in the Copy Utility 2 00A the Automatic Document Enhancement feature is off by default To turn it on click on the Copy applet to open the Copy Utility Select Eoson TWAIN 5 at the following window and click OK WE Copy Litt i ma Sifts Dbecunen ia me Tre imaz ipri Click on the Image Adjust button Auto Document Enhancement is off by default notice Off is selected and dark gray Page 3 of
12. your computer in 9 2 1 From the Software CD open the Smart Panel folder Click on the Epson Smart Panel Installer icon to install Before you can launch Smart Panel you must install the Stylus Scan Updater The file can be downloaded from the Epson web site Important Note MAC OS X Classic supports USB native and network capable devices Classic does not support MAC Serial SCSI or FireWire connected devices Therefore the Expression 636 800 and 836XL that all require a SCSI connection are not supported in Classic Page 1 of 2 Twain Driver Installation Start your computer in 9 2 1 Install the Twain driver Connect and power on the scanner Restart your computer in OS 10 1 Start Classic Launch your scanning application Soroeny gt Page 2 of 2 EPSON PRODUCT SUPPORT BULLETIN Date 2 16 2002 Originator JD PSB PSB 2002 02 003 Authorization ps Reference N A Total Pages 3 Product s Perfection 640U 1240 1640 1250 1650 amp 2450 series scanners Subject Copy Utility Workaround for Non Epson Printers This bulletin was created to provide information on using Smart Panel s Copy Utility with non Epson printers in Windows The following sections describe a workaround that can be used when Copy Utility has problems working with non Epson printers Description of Issue Epson Smart Panel includes a utility called Copy that is used for scanning and printing documents Although Copy works with non Epson printers it d
13. 1 28 for Mac OS 10 2 to 10 3 This bulletin was created to inform you of an updated Epson Scan Twain Driver 1 28A for the following models Perfection 610 640 1200 1240 1250 1260 1640 1650 1660 1670 2400 2450 31 70 3200 series scanners Stylus CX3200 CX5200 CX5400 multi function devices Expression 1600 1680 1640XL series scanners Reason The new Epson Scan driver improves functionality when scanning in Mac OS 10 3 See the next section for the list of changes included in the new driver Driver Improvements Enables Epson Scan to start when the Scan button is pushed Enables Epson Scan to start even if the volume name Hard Disk on the desktop is only 2 bytes 2 characters in length Eliminates the error Epson scan cannot be started which occurs when the USB cable is disconnected while Epson scan is loading Corrects lock up issues when using the Zoom tool in Epson Scan Corrects functionality issues and mouse cursor lock ups when using the Histogram Adjustment Tone Correction and Image Adjustment tools or when clicking on each tool s Title bar Prevents Epson Scan from unexpectedly quitting when scanning two or more times from PhotoShop with a Perfection 1250 scanner Prevents Epson Scan from locking up when scanning from a Perfection 3200 scanner with a Firewire connection Prevents Epson Scan from unexpectedly quitting when removing the Firewire cable from a Perfection 3200 scanner while Epson Scan is open Prevents the
14. 4 uta Dozumani Enpri image kipiai Click on the Auto Document Enhancement button to turn this feature on notice On is selected now and dark gray This will resolve the light gray blue pink background issue in Copy Utility 2 00A ula Dozurmeri Freer image bipi Now click on the large green Copy Button your image will be scanned and printed The copy of your document should look very close to the original with no background colors added Note The Copy Utility was designed to scan and print a copy of a Letter size 8 5 X 11 document If Your document is not a full Letter size piece of paper then the portion of the scanner s document mat that is showing will be included as part of your copy Some bright white papers can cause a noticeable contrast between the document and the document mat As a result the Copy Utility may recognize the exposed document mat as a having a light blue color In this case you may still see a light blue background on your printout where the document mat was showing Page 4 of 4
15. D TC PSB PSB 2001 09 004R1 Authorization pps Reference J7E01 102 Rev A Total Pages 4 Product s Perfection 640U 1240U 1250 1640SU 1650 2450 Series Scanners Subject Updated Smart Panel Copy Utility Program for Windows Revised This bulletin provides information about the latest release of the Smart Panel Copy Utility program ver 2 00A The version 2 0A Copy Utility is compatible with the following scanner products and supports most Epson printers and some additional 3rd party printers Perfection 640 Perfection 1240U Perfection 1240U Photo Perfection 1640SU Perfection 1640SU Photo Perfection 1640SU Office Perfection 1250 Perfection 1250 Photo Perfection 1650 Perfection 1650 Photo Perfection 2450 Photo This updated utility also features a new user interface and a Device Settings menu for manually selecting TWAIN and printer drivers The Copy Utility program can be installed on Windows 95 98 NT4 Service Pack 4 or later 2000 and Me Copy Utility v 2 00A can be used with Smart Panel 1 01A 1 02A 1 03A and 2 00A Note Epson and other printer vendors continually release new models into the market If your printer does not work with the new Copy utility keep checking the Epson web site for the next revision The Copy utility is updated on a regular basis The new Copy Utility can be downloaded from Epson s web site Enter the URL listed below on your browser to access this web page From the Support page select your p
16. EPSON PRODUCT SUPPORT BULLETIN Date 9 20 2002 Originator TC JD PSB PSB 2002 04 002B Authorization pps Reference N A Total Pages 1 Product s Perfection 640U 1240U 1640SU 1250 1650 2450 series scanners Subject Epson Smart Panel amp Security Rights on Windows 2000 This bulletin was created to inform you of an issue with Epson Smart Panel running under Windows 2000 This issue affects Smart Panel version 1 0 xA 1 01 1 02 1 03 bundled with the Perfection 640U 1240U 1640SU series and version 2 0A which is included with the Perfection 1250 1650 2450 series Description of the Issue When running Windows 2000 if Epson Smart Panel is installed from the scanner software CD and is used by members of the Administrator or Power Users Group the program works normally If a member of a restricted group Users Backup Operators Replicator Guest logs on to a computer on which an Administrator or Power User installed Smart Panel the user will receive an error when booting up to the desktop A dialog box with an OK button pops up displaying the following error message There is no Registry data for ERSON SMART PANEL Clicking OK in the dialog box does not remove the error message even if you click OK repeatedly The computer is unusable at this point and eventually locks up To recover the user must perform a hard reset and log in as a Power user or Administrator lf a member of the Restricted User group at
17. EPSON Product Support Bulletin Date April 2 2007 Originator VS PSB PSB 2007 04 001 Authorization ps Reference TI 06 0491 Rev B Total Pages 2 Product s Expression 10000XL 1640 XL 1680 1600 800 836 XL Perfection 3490 3590 4490 V 700 V 750 V 100 V350 1240U 1 250 1260 1640 1650 1660 1670 2400 2480 2580 31 70 3200 4180 4870 4990 640U 1200U 610 GT 2500 15000 30000 series scanners Subject scanning Application Force Quits on Mac OS 10 4 This bulletin was created to inform you of an error that may occur when opening a TWAIN compliant scanning application on a Macintosh computer running OS 10 4 Description of Problem When launching a Twain compliant scanning application after deleting your Epson Scan driver with an Epson Scan uninstaller not compatible with your scanner model the application will force quit during start up For example using a Perfection 4490 driver uninstaller to delete a Perfection 3490 driver will cause your scanning application to suddenly close during start up This issue affects the following TWAIN compliant applications Assistant force quits Photoshop Elements Force quits during start up Photoshop Force quits during start up Photoshop CS2 Force quits during start up This issue can also occur under the following conditions 1 Dragging the Epson Scan folder located in the Applications folder to the Trash can 2 Upgrading your scanner and using the Epson Scan driver from the new scanner to del
18. Epson Scan Utility from freezing when using the Perfection 1250 or 1260 scanner Enables Epson Scan to launch properly when scanning from an Expression 1680 or 1640XL with a Firewire connection Page 1 of 1 Limitations of new driver Action This driver does not support Fast User Switching in OS 10 3 This feature must be turned off before using Epson Scan You may receive an error Epson Scan cannot be started when trying to scan from a Perfection 2450 that is connected to a USB 2 0 supported port To avoid this error use a Firewire connection or a USB 1 1 only supported port Not all the scanner models on this list support Color Restoration and Dust Removal so these settings may be unavailable in Epson Scan lf experiencing unstable operation when scanning from a Perfection 1250 or 1260 scanner restart your system If the computer goes into sleep mode and this setting was enabled in the Apple Menu and you try to switch to a different mode after doing a preview scan in Photoshop the Epson Scan driver will freeze This does not happen if the computer goes into sleep mode after screen saver has started To avoid lock ups change the scanning mode before the computer goes into sleep mode or re launch Epson Scan after the computer wakes up and then change modes After scanning with the Perfection 1250 if you then close Epson Scan and disconnect the USB cable a scanner model selection dialog box may appear on
19. Panel software on your hard drive and prompt you to continue Click Next The Install wizard will then finish Click Finish to complete the update and exit To verify the patch was successful open Epson Smart Panel and click on the Light bulb icon in the upper left hand corner Select About from the pull down menu You should see v 2 01P01E see figure below ANOWE EFSUN SHART FARE a a EPSON SMART PANEL version 2 01 PIE Capyiglt g Nassa Technology Copaan 2000 0001 Ad ais reserved Start the Scan to Email Utility and run through the steps again You will now find that your Email Program shows up as a registered application in the Launch Assistant window see figure below Scan to E mail Outlook Express 6 After you select your Email Program it will open with a Compose New window and your scanned file will be attached to the Email Enter an email address a subject line and some text in the body of the mail and then click Send EPSON PRODUCT SUPPORT BULLETIN Date 10 15 01 PSB No PSB 2001 09 006A Reference N A Originator TC Authorization 4 Affected Product s EPSON Perfection 640U 1240U 1640SU amp 1250 1650 2450 Series Scanners Subject Updated Photo Print Utility Version 1 31E for EPSON Smart Panel v 1 0xA amp 2 00A for Windows This bulletin provides information on the latest release of the Epson Smart Panel Photo Print Utility program ver 1 31E This version of the Photo
20. Photo Perfection 1640SU Photo Perfection 1640SU Office Perfection 2450 Photo Note Epson and other printer vendors continually release new models into the market If your printer does not work with the updated Photo Print Utility please check the Epson web site for updates Photo Print can be downloaded from Epson s web site From your browser enter this URL http support epson com filelibrary html On the Downloads page click on Perfection Series Click on your scanner model On the Downloads page click on the Photo Print Utility program and follow the on screen instructions to complete the download Installation Instructions Use these steps to install the updated Photo Print Utility 1 Close Smart Panel if you have it running From the Start button click Run and then Browse 3 Search for the folder that contains the downloaded Photo Print Utility file By default this folder is called EPSON unless you specified a different download folder location 4 Double click this file to extract the Setup files Double click SETUP EXE The installation will start and the Welcome screen will launch Click Next 6 Next you will see the following screen click Browse A Sea val tel EPS OR Pheng Prii e ihes holar ok Tomsa ig the okher chd hied Te metal 6 a ferent okha Shek Greece ad aaa aha lokki ou can chape roi ip metal DRA Pod Pri be checking Canal Io cal Setup Note You must install the update files in the same directo
21. and the Welcome screen will launch Click Next 6 Next you will see the following screen click Browse x mekap val tel EPS OR Pee Pera i hes borg fodder Tomsa ia the okher chd hed Te metal to a dibri folder chock Brose and aal anothen hiki ou can chape roi hp metal DRIA Pod Ped be choking Carral ioma Jep ites iien Fab DFe Pen PS ON Pho Pred Epea ena E es Note You must install the update files in the same directory as the original version of Photo Print in order for the update to work correctly If your installation of EPSON Smart Panel was performed using the default directory you need to install the files to the following location on your Hard Drive C Program Files Epson EPSON Smart Panel for Scanners Photo Print Utility If you did not install the program using the default location you will need to install the Update files to the directory in which you installed EPSON Smart panel s Photo Print Utility 7 Browse to the following location C program files epson epson smart panel for scanners photo print utility and click OK Choose Folder x Please choose the installation folder Path Jc program HlesVepsonepson smart panel for Directories Ca Data Co DBase Cg Inbox Ci Pm pp C Shared Cancel Drives Sc Network 8 Ifyou are pointing to the correct folder you will see the following screen click Next If you do not see the screen below go
22. d and printed Note You can launch EPSON Photo Print as a standalone application without needing to launch Epson Smart Panel The Photo Print Utility update program will automatically put an Entry in the Start menu To find this entry click on Start gt Programs gt EPSON Scanner gt EPSON Photo Print The update program will also put an EPSON Photo Print shortcut icon on your Desktop you can launch the Photo Print Utility from the shortcut If you do not want this icon on the desktop simply drag it to the Recycle Bin or highlight the shortcut icon and hit the delete key on your keyboard EPSON PRODUCT SUPPORT BULLETIN Date 3 4 2002 Originator JD PSB PSB 2002 03 001 Authorization pas Reference TE01 320 Rev A Total Pages 2 Product s Perfection 610 636 640 1200 1240 1250 1640 1650 2450 amp Expression 636 800 836XL 1600 1640XL 1680 Series Scanners StylusScan 2000 2500 Subject Compatibility Chart for Macintosh OS X Classic This bulletin provides information on compatibility for EPSON scanners and Stylus Scan series products running in Macintosh OS X Classic Mac OS X provides Classic environment for Mac OS 9 x compatible applications and device drivers For purposes of this document your Macintosh computer requires OS 9 2 1 and 10 1 system software To set up Classic follow the steps below 1 First install or upgrade your Macintosh system to OS 9 2 1 Then install OS 10 1 for details refer to Apple s OS X
23. e check that the printer has been installed correctly Workaround As a temporary solution select another Windows default printer i e one that s compatible with Copy and then launch Copy In Copy change the printer back to the one that you want to use Click the green and Copy button to scan and print Follow these steps to configure Copy for the workaround 1 First verify that you have installed the latest version of Copy currently 2 00A Launch Copy and look for a green screen This is version 2 00A and it should look like this amp Copy Utility Copy Settings Device Settings Image Adjust ounl OR Auto Document Erkmen Feeder Image Adjust If you don t see this on your screen then visit our web site at www epson com and download the Copy update 2 Once you have installed the update test your printer in Copy If you get an error then go to the next step 3 Click the Start button and then click Settings Select Printers You can also use Control Panel to select Printers Printers and Faxes tor Windows XP In Printers use the Add Printer Wizard to add a printer For Windows 98 and up you can try the HP LaserJet 4 For Windows 2000 and XP the Stylus Photo 750 ESC P2 works fine For Windows 95 you ll need to use an older model such as the HP LaserJet 3 series Keep in mind that other models can be used If one model doesn t work then use another one 4 Follow the on screen instructions
24. ection host adapter products on the market that include drivers for Windows and Macintosh OS that did not originally support specific interfaces Epson has released several scanner products with built in USB 2 0 and or IEEE 1394 FireWire ports This document provides a guideline on EPSON America s support policy on the various Operating systems and the interface connections they support ERSON technical support representatives will only be able to support customers who have Epson products that are configured in accordance with the operating system requirements outlined here and in the product s documentation Epson customers experiencing problems on an Epson product connected to an add in USB 2 0 or IEEE 1394 interface that does not meet the minimum system requirements will be asked to contact the interface product vendor or computer manufacturer for technical support This document is not model specific It does not include other important system requirements required to determine product compatibility on a user s computer To determine product support compatibility please refer to the specific scanner s minimum system requirements found on the outside of the product box or visit Epson s web site at www epson com The guidelines below were compiled from Microsoft s and Apple s Support websites and their published system requirements for supported interface connectivity For more information on Windows and Macintosh Interface support please r
25. efer to Microsofts online Knowledge base at www microsoft com or Apple s web site at www apple com For information on add in ce party interface products please refer to the vendor s documentation or product support web site Windows USB 1 1 Full version Microsoft Windows 98 98 Second Edition Windows Me Windows 2000 or Windows XP or Upgrade from a full version of Windows 98 98SE Me 2000 IEEE 1394 FireWire Full versions of Windows Me 2000 XP or upgrade from a full version of Windows 98 98SE Host computer must have an OHCI compliant IEEE 1394 1995 card or port installed USB 2 0 Hi Speed Full versions of Windows XP or upgrade from a full version of Windows 98 98SE Me 2000 Host computer must have an EHCI compliant USB 2 0 Hi Speed card or port installed Page 1 of 2 Windows 2000 did not support the USB 2 0 hardware specification at the time it was first released Refer to Microsoft Knowledge Base Article 319973 Universal Serial Bus 2 0 Support in Windows 2000 for more information Important Notes 1 Operating system must not be an upgrade from Windows 95 2 For Windows 2000 or XP you must be logged in as an administrator or as a user with administrator rights before you can install and use EPSON software 3 USB hubs must be self powered and connected in a first tier configuration for reliability Macintosh OS USB 1 1 Apple Macintosh computer G3 G4 or iMac with built in USB port running Mac OS 8 5 1 to 9 2
26. ete the driver from the older scanner and then installing the new driver Operating Systems Effected Mac OS 10 4 to 10 4 9 Affected Epson Scan Driver Versions 2 0A or later Page 7 of 2 PSB 2007 04 001 Correct Procedure for Deleting Epson Scan Driver Use the driver specifically written for your scanner model to uninstall the Epson Scan driver If you have more than one Epson scanner model on your computer use the driver specifically written for each scanner to uninstall its respective device driver f upgrading from a Power PC based Epson Scan driver to a Universal Binary driver first delete the Power PC driver using only the Power PC driver for your scanner model Then install the Universal Binary driver lf the above procedure does not resolve the problem then manually verify that the Epson scan files and folders listed below have been deleted EPSON Scan in Applications Folder EPSON ds scanner model located in the Library Image Capture TWAIN Data Sources folder Page 2 of 2 PSB 2007 04 001 EPSON PRODUCT SUPPORT BULLETIN Date 2 2 2004 Originator RY PSB PSB 2004 02 004 Authorization DS Reference TE03 389 Rev A Total Pages 2 Product s Expression 1600 1680 1640XL Series Scanners Perfection Subject 610 640 1200 1240 1250 1260 1640 1650 1660 1670 2400 2450 31 70 3200 series Scanners Stylus CX5200 CX3200 CX5400 All in One Products EPSON Scan TWAIN Ver
27. ice Settings Image Adjust Moun CR Auto Document Erhoqseren Feeder If you don t see this on your screen then visit our web site at www epson com and download the Copy update 2 Once you have installed the update test your printer in Copy If you get an error then go to the next step 3 Click the Start button and then click Settings Select Printers You can also use Control Panel to select Printers Printers and Faxes for Windows XP In Printers use the Add Printer Wizard to add a printer For Windows 98 and up you can try the HP LaserJet 4 For Windows 2000 and XP the Stylus Photo 750 ESC P2 works fine For Windows 95 you ll need to use an older model such as the HP LaserJet 3 series Keep in mind that other models can be used If one model doesn t work then use another one 4 Follow the on screen instructions to install the printer Once completed verify that it is the default printer 5 Launch Copy If the new default printer is compatible the program will open normally Click the Device Settings button This will bring up the Device Settings user interface In the Output Device field the default printer will be listed here click on the arrow This will bring up the Output Device Chooser window The screen should look like this Se oe he eae N we z mi a Q x eg i E ga b ap E R a aa Pa ay So a a SR cage ee P Pie er a ee i W ai 7 4 ny 3 i a yr A i A J i d A i i Copy Settings
28. n 01 If Epson twain is in full auto mode a Click Cancel and then Manual to get into manual mode b Click on the Configuration tab c Remove the check mark or dot from Auto Thumbnail option i This will allow manual selection for the TPU type of film li This will allow manual marquees 02 If the scanned TPU image has a color cast a Marquee the image making sure none of the border of the film strip slide is included b Do a magnified preview of the marquee to verify border c Using the tools bar color wheel wench and screwdriver make final adjustments to the image i Click on Settings and clear User Defined and give these settings a name e g positive film li When scanning similar images in the future this new color correction can be selected from the Settings option Page 1 of 1 EPSON PRODUCT SUPPORT BULLETIN Date 04 01 2003 Originator TC PSB PSB 2003 04 003 Authorization ys Reference N A Total Pages 2 Product s All EPSON Scanners Subject Windows and Macintosh Operating System requirements for USB 1 1 2 0 and IEEE 1394 FireWire Interface connectivity This bulletin was created to inform customers of EPSON America s support policy regarding Windows and Macintosh operating system requirements for USB 1 1 2 0 and IEEE 1394 FireWire interface connectivity Reason Currently there are many add in USB 2 0 and IEEE 1394 conn
29. nd Scan to Web programs will only install on drive C 01 Using Auto Run let the installation start then Cancel the installation at the program selection screen 02 Using Windows Explorer locate the Epson CD open the Installers folder 03 Open the SPANEL folder found in the Installers folder 03 Open the American folder found in the SPANEL folder and double click on the Setup file with the Monitor computer icon 04 Advance through the Agreement screens 05 At the Choose Designation Location screen click on Browse See example on next page Page 1 of 3 Choose Destination Location xX setup will install smat Panel in the following folder To install to this tolder click Mex To install to a diferent folder click Browse and select another folder ou can choose natto install smart Panel by clicking Cancel to ext Setup Destination Folder L Program Files EPSON Smat Panel lt Back Next gt Cancel Page 2 of 3 eee ei eRT E TTT apts ete yaa yale beh re L wen YES installation Twain 5 x and run disk 1 go to 06 Click on the Path Line and using the back arrow back up the cursor to the drive letter and en weiter gee ea Pe te r EASTON EEEE ri HES EPEHA EH nE i eee rata tee tae pe te a el eae Pn ate Ae att Levante e a waana aa ai ee reat te ee a a cena i A aai EREET E ea rE ee 7 net Ay EREE aA TAANE end Pee ene eee
30. oes not support all models Epson periodically releases updates to support the newer models However since new printers are continually being released to market the current Copy update may not work with the latest models When Copy Utility launches it first initializes the scanner and then the printer If it does not recognize the printer the program will return an error The error message varies depending on the operating system and version of Copy You will most likely encounter one of the error dialogs illustrated below When you click OK to close the dialog the program takes you back to the Smart Panel main user interface X Runtime Error Program OM EFSON SMART PANEL for Scama Woopy Utt ooper exe mama program termination Copy Utility The Copy utility is having difficult communicating with the currently selected printer Please check that the printer has been installed correctly Workaround As a temporary solution select another Windows default printer i e one that s compatible with Copy and then launch Copy In Copy change the printer back to the one that you want to use Click the green and Copy button to scan and print Follow these steps to configure Copy for the workaround l 1 First verify that you have installed the latest version of Copy currently 2 00A Launch Copy and look for a green screen This is version 2 00A and it should look like this amp Copy Utility Copy Settings Dev
31. roduct On the Downloads page double click on the Copy Utility program and follow the on screen instructions to complete the download http support epson com filelibrary html Page 1 of 4 Installation Instructions Use these steps to install Copy Utility Is 2 3 4 3 Close Smart Panel if it is running From the Start button click Run and then Browse Search for the folder that contains the downloaded Copy Utility file By default this folder is called EPSON unless you have manually specified the download folder location Double click this file to extract the Setup files Double click SETUP EXE The installation will start and the following screen will launch EPSON Copy Utility Setup E 6 T 8 9 elcome te the InctalfShickd Wired bor EPSOH Cap Uia Tha iraak j i a ct E PSO Corer Wie on el Coed Tiai ook Hea eo e Click Next The Confirm File Deletion dialog box appears This is required before the new version of the Copy Utility is installed Click OK to start uninstalling the files You ll see a Setup Status progress screen while the files are being removed When completed the Maintenance Complete screen appears next Click Finish lf you have Smart Panel 1 01A or 1 02A installed on your computer system then you will need to rerun the SETUP EXE to complete the installation and copy the updated Copy Utility files to your hard drive Follow steps 1 through 5 to complete this process and then go
32. ry as the original version of Photo Print in order for the update to work correctly If your installation of EPSON Smart Panel was performed using the default directory you need to install the files to the following location on your Hard Drive C Program Files Epson EPSON Smart Panel for Scanners Photo Print Utility If you did not install the program using the default location you will need to install the Update files to the directory in which you installed EPSON Smart Panel s Photo Print Utility 7 Browse to the following location C program files epson epson smart panel for scanners photo print utility and click OK Choose Folder ma xi c program files epsonsepson smart panel for 8 If you are pointing to the correct folder you will see the following screen Click Next If you do not see the screen below go back to step 6 i Phot o Print Note the full path to the destination folder may not be showing 9 You will see a Setup Complete window click Finish to complete the install 10 To verify you have properly installed the update open Epson Smart Panel and click on the Photo Print Button You will see a progress window that says Setting up printer Before you print have your media type print size and Printer Driver set to the correct settings Put a photo on the document glass and Click the Print button The Select TWAIN source window will pop up select EPSON TWAIN 5 and click OK Your photo will be scanne
33. tant There a supported E mal spaberniin the abam E mal cannot be proceeded E ral suspert the Paing E l meet Lobos ccd 6 0 Quel Budo Pro 0 Maecapee Hal 4 a and Hiercsolt Escuna Stan Assistant Unable bo access he scanner becuse kem resdy or another appbcation is wing Please make sure ist the Scanner amp On and connected bo your computer or doses all scanning sppbcations Note Windows XP comes with MS Outlook Express 6 0 Outlook Express 6 0 can also be installed on Windows 98 2000 Me If you install Internet Explorer 6 0 it includes Outlook Express 6 0 and will automatically install this component When you complete a scan the Launch Assistant window appears If there are no compatible e mail applications you won t see any Email Application icons see figure below Lire And Pao ihe rpe bebe i congas ninth ri Loach LTN l See or the pe ef Gee ai the bed Clicking on Refresh List brings up this Warning window again Launch Assitani There E no supported E meal oyshen in thik system Era cannot be proceeded amp mal support the pokosi E rea Eria Lotus oc mad 6 0 Guston Burdens Pro 3 0 henaa Mal 4 end Micrcanft Pochange Solution Download the patch from Epson s Support Web site at hittp support epson com The Installer should find the location of your Epson Smart Panel software and install the update automatically Run Setup exe and the Install wizard will find the location of Epson Smart
34. tempts to install the Epson Smart Panel software one of two things happens 1 Windows prevents the user from starting installation or 2 the installation completes and all users including Administrators and Power Users will see the Registry Data Error when booting to the desktop Reason Smart Panel loads Start button monitoring during Windows startup When logged in as a restricted user Windows returns an error message as described above because the user has insufficient rights Specifications for Smart Panel do not provide sufficient rights for restricted users to install and use Smart Panel on Windows 2000 Only Administrators users with Administrator rights and Power users have sufficient access privileges to install and use Smart Panel If a member of a Restricted user group is able to install Epson Smart Panel the program will need to be manually removed by an Administrator logged on in Safe Mode Using the Search utility in Windows 2000 delete all files for Epson Smart Panel for scanners A System Administrator will then need to add the Restricted user to the Power Users Group before the user can install and use Smart Panel Page 1 of 1 EPSON PRODUCT SUPPORT BULLETIN Date 9 6 2002 Originator JD PSB PSB 2002 02 003R1 Authorization pps Reference N A Total Pages 3 Product s Perfection 640U 1240 1640 1250 1650 2450 1260 1660 2400 series scanners Subject Copy Utility Workaround for
Download Pdf Manuals
Related Search