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Epson ActionDesk 4000 User's Manual

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1. The Advanced System Setup Option Configuring Cache Memory Configuring Memory Shadow Configuring Chipset Registers Setting the Boot Options The System Security and Anti Virus Option 2 9 The System Summary Option Ba RE Ga d Gi ca Sy we eat GL HP a Le AU Exiti ng the SETUP Program a be fat See do UN Me Den Et Post SETUP Procedures Chapter 3 Using Your Computer Inserting and Removing DiSsk sspe masosaa sx ss Stopping a Command or Program 3 2 Resetting the Computer 33 Using a Password ove ec te dation es cs ot andede oe Changing the Processor Speed Chapter 4 Installing and Removing Options Removing the Cover 12 25 ses bea haearaad 4 Replacing the Cover asser Bae Ree ahead Locating the Internal Components Changing the Jumper Settings 4 6 Setting the JUMpersS sc ressens rosiers see Installing Memory Modules SIMMs Inserting SIMMS ne ee Removing SIMMS 4286 ms sus mms ses Installing an Option Card viii Removing an Option Card Removing the Option Card Connector Board Replacing the Option Card Connector Board Adding Video Memory Installing the Video Chips
2. cent Comms Cums 4 2 Installing and Removing Options 6 Grasp the sides of the cover and lift it straight up as shown below 7 Set the cover aside 8 Ground yourself to the computer by touching the metal surface of the back pand Waming Be sure to ground yourself by touching the back panel of the computer every time you remove the cover If you are not properly grounded you could generate an electric shock that could damage a component when you touch it Installing and Renoving Options 4 3 Replacing the Cover When you are ready to replace the computer s cover follow these steps L 4 4 Make sure all the internal components are installed properly Check all cable connections especially those that might have been loosened during your work Make sure all cables are out of the way so they do not catch on the cover Insert the front of the cover between the front bezel and the chassis of the computer and guide it straight down See the illustration on page 4 3 Replace the three cover retaining screws Reconnect the computer to the monitor printer keyboard and any other peripheral devices you have Then reconnect the power cable to the back of the computer and to an electrical outlet Installing and Removing Options Locating the Intemal Components As you follow the instructions in this chapter refer to the illustration below to locate the different components inside your compute
3. 2 Bien suivre tous les avertissements et les instructions indiqu s sur l ordinateur 3 Debrancher l ordinateur de toute sortie murale avant le nettoyage Utiliser un chiffon humide ne jamais utiliser un nettoyeur liquide ou une bonbonne aerosol 4 Ne jamais renverser un liquide d aucune sorte sur l ordinateur 5 Ne pas placer l ordinateur sur un chariot un support ou une table instable 6 Les events dans les meubles l arri re et en dessous sont con us pour l a ration on ne doit jamais les bloquer Ne pas placer l ordinateur pr s d une source de chaleur directe 7 Le fonctionnement de l ordinateur doit s effectuer conform ment au type de source d alimentation indiqu e sur l tiquette 8 Lorsqu on desire utiliser l ordinateur en Allemagne on doit observer les normes s curitaires qui suivent Afin d assurer une protection adequate l ordinateur contre les court circuits et le survoltage l installation de l difice doit comprendre un disjoncteur de 16 amp 9 On doit brancher tout l quipement dans une sortie rai e la masse Lorsqu il est impossible d ins rer la fiche dans la prise on doit retenir les services d un lectricien ou remplacer la prise Ne jamais utiliser une prise sur le m me circuit qu un appareil photocopie ou un syst me de contr le d a ration avec commutation marche arr t 10 S assurer que le cordon d alimentation de l ordinateur n est pas effrit 11 Dans le cas o
4. Expanded memory Memory that specially written MS DOS programs can use when an expanded memory manager program maps that memory into an accessible area Extended memory Memory above 1MB that is accessed by 386 or 486 microprocessors when they are operating in protected or virtual mode This memory is available to OS 2 programs but is available to MS DOS only if an extended memory manager program is installed See also Expanded memo y External cache Optional cache chips you can install on the system board to increase cache memory Glossary 3 Integrated Drive Electronics A type of hard disk drive interface in which the controller is on the drive instead of on a controller card Your computer includes an interface on the main system board for up to two IDE hard disk drives Internal cache Cache memory built into your microprocessor Your computer includes 8KB of internal cache Jumper A small moveable plug that connects two pins on a device s circuit board Jumpers alter the operation of a particular function Key disk A diskette containing a copy protected program that must remain in a diskette drive while you use the program See also Copy protected program Kilobyte KB A unit used to measure storage space in a computer s memory or on a disk One kilobyte equals 1024 bytes Local bus An internal bus that controls the connections from the microprocessor to the VGA and IDE interfaces on this compute
5. You are unable to store data on the hard disk drive If your drive was not configured make sure you have partitioned and formatted it correctly for your operating system See your operating system manual for instructions Also make sure your hard disk drive has been physically formatted by the manufacturer All Epson supplied drives are physically formatted at the factory If it has not been physically formatted use the format utility that came with the drive to format it before you partition it or install the operating system 7 8 Troubleshooting Note that a physical format is different from software based formatting commands such as the MS DOS FORMAT command You have been using your hard disk drive successfully for some time but notice a reduction in performance The data on the disk may have become fragmented Back up all your data and use a disk compaction utility to reorganize the files on your disk Check that your IDE drivers are installed correctly see Chapter 6 Make sure your CONFIG SYS has not been altered and that it loads the IDE drivers If you cannot access data on your hard disk or you are seeing read write errors the disk may have a physical problem Contact your service representative Password Problems You hove forgotten your password You must discharge your CMOS memory To do this you need to change the setting of jumper J34 to position 3 4 See Chapter 4 for details on changing the j
6. Command prompt TO COMn port see Serial ports Index 1 Configuration cache 4 23 24 Connecting keyboard monitor 1 4 mouse 1 3 4 power cord 1 6 printer 1 5 6 Connector diskette drive 5 16 17 hard disk dri keyboard Connector board option card see Option card connector board Connector pin assignments A 11 13 Contrast Control pana setings 7 11 Controller diskette drive 7 hard disk drive problems 7 13 Conventional meron at Coprocessor math Cover removing 4 2 3 replacing 2 Index CPU dock speed a replacing 4 27 29 socket 4 26 specifica ions A 1 speed see Processor speed upgrading ntro 4 4 26 6 CTRL ALT D 3135 7 4 CTRL BREAK 32 CTRL C Cursor 2 2 Customer support Intro 6 7 D Data tears Date setting 2 3 Daylight savings ti me 2 3 DB 9P connector 1 6 Default settings 11 Depth computer A 4 Diagnostics power on 1 47 12 Disk compaction utility 7 9 Diskette s metal shutte problems release button removing L10 31 type write protected Diskette drive accessing 2 9 10 bays 1 7 5 13 15 5 18 cable Eat 5 17 caution Diskette drive configuration 2 4 5 20 7 7 connector 5 16 17 controller 4 7 A 2 controlling access 2 9 10 errors 7 71 faulty 7 7 installing 5 1 20 jumper 4 7 latch 3 2 7 6 light 1 7 FZ power cable 16 18 7 7 Proble
7. Installing External Cache Installing the Chips Upgrading the Microprocessor Replacing the Processor Chip Installing a Heat Sink Post installation Procedures Chapter 5 Installing and Removing Drives Installing a Hard Disk Drivein the Internal Drive Bay Removing the Mounting Frames Connecting the Hard Disk Drive Cables Installing the Hard Disk Below the Mounting Bracket Installing the Hard Disk On the Mounting Bracket Removing a Hard Disk Drive From the Internal Drive Bay Installing a Drivein the Upper External Drive Bay Connecting the Drive and Power Cables Removing a Drive from the Upper Drive Bay Reconnecting the Drive and Power Cables to the Diskette Drive in the Lower Drive Bay Post installation Procedures Chapter 6 Installing VGA and IDE Drivers VGA DIVES 6 2 0 4 28e 0d oe Dae oe ee eS Installing the Windows Drivers Configuring the Drivers SEARES he a ie san aus CRE oe Sh un ae Chapter 7 Troubleshooting Identifyi ng Your System The Computer Will Not Start 2 ee ee ee ee ee The Computer Does Not Respond Keyboard Problems Monitor Problems
8. Specifications A 1 Math coprocessor Clock calendar Contollers Video Diskette Hard disk Interlaces Monitor Parallel Serial A 2 Specifications On DX and DX2 systems math coprocessor built into the microprocessor Real time clock calendar and CMOS RAM socketed on main system board with built in battery backup Super VGA high speed local bus with True Color support provides resolutions up to 1280 x 1024 in 256 colors Controller on main system board supports up to two diskette drives or one diskette drive and one tape drive High speed 32 bit local bus IDE interface on main system board supports up to two IDE hard disk drives with built in controller BIOS provides hard disk auto sensing function VGA interface for fixed or multi frequency monitor built into system board 15 pin D shell connector One standard B bit parallel interface built into main system board 25 pin D shell connector Two RS 232C programmable asynchronous interfaces built into main system board 9 pin D shell connectors Keyboard Mouse Option slots Speaker Muss storage PS 2 compatible keyboard interface built into main system board 6 pin mini DIN connector PS 2 compatible mouse interface built into main system board 6 pin mini DIN connector Three 16 bit full length and two B bit half length 1 O expansion slots ISA compatible 8 33 MHz bus speed Internal Internal mounts Two 3 2inch wi
9. on utilise un cordon de rallonge avec l ordinateur on doit s assurer que la valeur totale d amperes branches dans le cordon n exc de en aucun temps les amperes du cordon de rallonge La quantit totale des appareils branches dans la prise murale ne doit jamais exc der 15 amperes 12 Ne jamais ins rer un objet de quelque sorte que ce soit dans les cavit s de cet appareil 13 Sauf tel que sp cifi dans la notice d utilisation on ne doit jamais tenter d effectuer une r paration de l ordinateur On doit r f rer le service de cet appareil un technicien qualifi 14 Debrancher l ordinateur de la prise murale et confier le service au vi personnel de service qualifi selon les conditions qui suivent A Lorsque le cordon d alimentation ou la prise sont endommag s B Lorsqu un liquide s est infiltr dans l ordinateur C Lorsque l ordinateur refuse de fonctionner normalement m me en suivant les instructions N ajuster que les commandes qui sont num r es dans les instructions de fonctionnement Tout ajustement inad quat de tout autre contr le peut provoquer un dommage et souvent n cessiter des r parations abor es par un technicien qualifi afin de remettre l appareil en service D Lorsqu on a chapp l ordinateur ou que l on a endommag le bo tier E Lorsque l ordinateur d montre un changement note au niveau de sa performance Contents Introduction VGA and IDE Drives
10. O Address Map xi Introduction Your new Epson ActionDesk 4000 computer is a fast high performance all in one system offering flexibility and expandability in a compact design It provides the following features Q 486SX 25 MHz 486DX 33 MHz 486DX2 50 or 486DX2 66 MHz microprocessor Q 4MB of internal memory expandable to 64MB System and video BIOS shadow RAM Q amp KB of internal processor cache with support for 64KB 128KB or 256KB of external cache Q 1MB of on board video memory expandable to 2MB Math coprocessor built into the microprocessor on the DX and DX2 systems Q Local bus video with True Color support which enables your monitor to display up to 16 8 million colors High speed 32 bit local bus IDE hard disk drive interface Builtin VGA port Two built in serial ports and one built in parallel port D O O O One built in IBM PS 2 compatible keyboard port and one built in PS 2 compatible mouse port D Three 16 bit full length and two S bit half length ISA option slots Introduction 1 Support for up to four mass storage devices two externally accessible and two internal Q Password security Using the built in interfaces you can connect most of your peripheral devices directly to the computer so you do not have to install option cards You can use the option slots to enhance your system with extra functions such as a modem card a network controller card or additional
11. Tle Move the cursorto the next or previous modifiable option Change the values in the field Home End Move the cursorto the top or bottom of the menu F1 or Alt H Displaysa help screen describing the option curently selected F5or Selects the previous value F6 or or Selects the next value Space bar Running the SETUP Program SETUP function keys continued Key Function F9 Suppliesthe factory default values for the SETUP optionson the current screen F10 Ignores any changes you have made on the current screen Enter Selects the current option or value Alt R Refreshes the current screen Esc orAlt X Exits the current menu Whenever you are in the SETUP program the bottom of the screen lists the keys you can press to perform specific functions The System Setup Option When you select this option you see the System Setup screen From this screen you can set the system time and date define your video display type check system memory and define the diskette drives Use T lt or to movethe cursor to the value you want to change Then press or until you see the value you want Setting the Time and Date The real time clock in your computer continuously tracks the date and time even when the computer is turned off Once you set the System Time and System Date options using SETUP you should not need to change them unless you adjust the time for daylight savings or other seasonal
12. 13 Hardware In tempts Hardware interupts IRQ no Function IRQO Timer output IRQI Keyboard IRQ2 Cascade from IRQ controller 2 IRQ3 Serial port 2 IRQ4 Serial port 1 IRQ5 Parallel port 2 IRQ6 FDD controller IRQ7 Parallel port 1 IRQ8 Real time clock IRQ9 Reserved IRQIO Reserved IRQ11 Reserved IRQ 12 PS 2 mouse IRQ 13 Math coprocessor IRQ 14 HDD controller IRQ15 Reserved A 14 Specifications System Memory Map OOOFFFFFFh System BIOS ROM 64KB Duplicated from OFO000h 000FFF0000h Reserved for system board 64KB Duplicated from OE0000h 64MB 000FE0000h Maximum system memory Extended memory 00100000h 1MB System BIOS ROM 64KB Default Shadow RAM duplicated at FFO000h 000F0000h Unused or I O expansion ROM 160KB Reserved for ROM on I O adapters 000C 8000h VGA BIOS ROM 32KB 000C 0000h Default Shadow RAM VGA text 000B8000h color 32KB Unused or VGA text 000B0000h monochrome 32KB Video memory 64KB Reserved for graphics display buffer 000A0000h 640KB Conventional system memory 640KB 00000000h Specifications A 15 System I O Address Map System I O address map 070 07F Realtime clock NMI non maskable interrupt mask CMOS DMA page register 74LS612 AD12 control register AD12 control register DMA controller 2 8237 Reset math coprocessor Math coprocessor Hard disk A 16 Specifications System I O address map continued Assigned device En Monochrome
13. 2 1 2 RS 232C ports A 2 see also Serial ports S Safety instructions iii viii 1 1 2 Sareen colors 6 4 6 4 Screen aee eae Intro 2 6 2 6 4 A 2 Security and Anti Virus option 3 4 Serial number 7 1 2 Serial ports connecting 1 3 6 SetRES utility program 6 2 5 SETUP program Autotype fixed disk 2 5 2 5 boot options 2 8 10 cache memory changing values 23 chipset registers 2 7 8 date and time function 2 3 display type 23 drive pi uration 2 4 6 exiting 2 11 factory default settings 2 11 fixed disk 2 5 6 function keys 2 2 hard disk drive help screen 2 2 Main Menu 2 2 memory cache 2 6 memory_shadow 2 7 options password Security 2 9 10 running 2 1 12 saving settings 2 11 shadow options Index 7 SETUP program starting 2 2 3 system information 2 34 system memory system security 2 9 10 system summary 2 10 user defined 2 5 6 Shadowing memory Intro 1 2 BIOS ROM 2 7 video ROM 2 7 SIMMS adding Intro 3 banks 4 10 11 configuration 2 4 gold plated 7 12 incorrect Slots option see Option slots Slow processor speed 3 6 7 10 11 Sockets cache 5 424 microprocessor 4 5 4 26 27 optional video memo SIMM 4 5 4 10 14 7 12 video 4 21 23 ZIF 28 Software s Application programs Speaker Specifications A 1 18 SRAM chips Tntro 3 4 23 24 Static electricity 1 1 8 Index Stopping a command or prog
14. 3 4 A 6 Master hard disk drive 5 11 Math _coprocessor Intro J Tntro 4 Memory banks 4 10 11 base 2 4 cache see Cache memory dearing CMOS RAM configuration A 5 conventional area extended installing 4 10 12 insufficient 7 10 modules see SIMMs problems 7 2 Memory RAM Intro a 1 2 removing 4 13 14 ROM 2 1 2 7 2 11 A 1 SIMMs MMs size 2 4 standard rar Into 1 31 8 2 12427 oem a video see Vide no Memory Cache option Memory shadow configuring a Messages error 1 9 7 5 9 Microprocessor see CPU Microsoft Windows see Windows Modem Intro 2 1 6 Monitor available options A 6 brightness aa cables 1 3 4 connecting 1 4 5 connector 1 3 5 turning on 1 8 VGA 1 45 61 2 VGA port Intro 1 1 3 4 2 4 A 1 Mouse connecting eves connector 1 driver fea port Intro T 1 34 7 12 BA TEE ro 3 A 3 specifications Index 5 MS DOS 74 N NetWare Non interlaced monitor resolutions Non operating range A5 Num ncaa Numeric ren nee Intro 1 intro 4 A Numeric ca 3 6 7 5 0 Operating range A 5 Operating systen prompt reloading 3 3 version number Option card connector board esting 45 removing 4 18 19 replacing Option cards B bit patron Lb 16 bit 5 connector a MES 5 4 18 20 connectors DIP switches 7 11 display adapter installing 4 14 18 power requirements 4 15 7 11 problems re
15. C 820 Sector Landing ylinders Heads Track Zone Write Precomp None None 1024 None 925 None 1023 None None None pete fee CERN a Cu ETEA Actual formatted size may be slightly different than size on drive label you cannot change this value Specifications A 9 Epson supplied hard disk drive types Epson drive options 80MB Conner CP30084E 120MB Conner CP30104H Actual formatted size may be slightly different than sze on drive label A 10 Specifications Connector Pin Assignments Parallel Port Connector CN3 pin 13 pin 1 pin 25 pin 14 Parallel port connector pin assignments Active low logic Specifications 1 1 Serial Port Connectors CN4 and CN5 pin l aa pin 5 pin pin 9 Serial port connector pin assignments Data camer detect e all Data set ready Transmit data e Clear to send a Data terminal ready Ea Ring indicator ES fem f Keyboard and Mouse Connectors CN7 and CN6 pin 6 pin 5 pin 4 pin 3 pin 2 pin 1 Although the keyboard and mouse connectors are physically identical they cannot be used interchangeably Keyboard and mous connector pin asignments Pin Signal Pin Signal l Data 4 5 VDC 2 Reserved 5 Clock 3 Ground 6 Reserved A 12 Specifications VGA Porf Connector CN2 1 Re a o je Je ae amine 9 imnaian eo pe DMA Assignments DMA assignments Reserved 16 bit Specifications A
16. Diskette Problems 444 4 1 6 Diskette Drive Problems lt s sa eee ee te es Hard Disk Drive Problems Password Problems 7 9 Software Problems 7 10 Printer Problems 4 Option Card Problems Memory Module Problems Mouse Problems 1 12 Controller Problems External Cache Problems Appendix A Specifications CPU and Meno SANT TI tes oe ae eee eee ITS ITS Controllers A 2 Interfaces 2444 24444 R 484448 RAR MAMAN RAR ANA EE Physical Characteristics rer srid ses ease ee 2S Power Supply A 4 Option Slot Power Limits Total Environmental Requirements 5 Tested Operating Environments A 5 Options Available from Epson Hard Disk Drive Types eee exec exeeteee eee ee es Connector Pin Assignments Parallel Port Connector CN3 Serial Port Connectors CN4 and CN5 Keyboard and Mouse Connectors CN 7 and CN6 VGA Port Connector CN2 DMA Assignments Hardware Interrupts System Memory Map System 1
17. The Fixed Disk Setup Option When you select this option you see the Fixed Disk Setup screen From this screen you select Disk 0 or Disk 1 Your computer comes with a hard disk auto sensing feature If you press Enter when the AutotypeFixed Disk optionis highlighted the system detects the type of hard disk drive and fills in the remaining fields on the screen If you are using an older drive or a preformatted drive it may not support the auto sensing feature If you press Enter when the Autotype Fixed Disk option is highlighted and the drive parameters do not match your drive you need to define your own drive type or reformat the disk See the next section for instructions on how to define your own drive type Defining Your Own Drive Type If the parameters for your hard disk do not match the parameters detected by the auto sensing feature or if you want to use your drive with parameters other than the defaults you can define your own type See Appendix A for a list of hard disk drive types and their parameters To define your own drive type follow these steps 1 Movethecursor to Type and select User 2 Type the appropriate values for your hard disk 3 After entering the appropriate values press Esc to exit this screen See Appendix A for a list of standard hard disk drives and Epson hard disk drives and their specifications Running the SETUP Program 2 5 Note If you are going to install NetWare 286 version 2 2
18. and you plan to assign a user defined drive type for your drive you must install the NetWare IDE drivers IDE DSK and IDE OB You can obtain these drivers by downloading IDE286 ZIP from Netwire in CompuServe Alternatively you can select one of the predefined hard disk drive types that most closely matches the drive you are installing The Advanced System Setup Option When you select this option from the Main Menu you see the Advanced System Setup screen From this screen you can select the options that allow you to configure the computer s cache memory and shadow memory and define options that control the advanced chipset Note The Advanced System Setup options can be automatically configured by system to avoid malfunctions let the system configure these options Configuring Cache Memory 2 6 You use the Memory Cache option to enable or disable automatic configuration of your external cache memory Enabling cache memory improves systen performance especially in large data retrieval and processing environments If you choose to configure your cache memory rather than let the system automatically configure it you can define the burst wait states and two non cacheable areas of memory However it s a good idea to let the system automatically configure your cache memory Running the SETUP Program Configuring Memory Shadow You use the Memory Shadow option to enable or disable shadowing of your system a
19. board Then replace any option cards you removed 11 Run SETUP as described in Chapter 2 to update your computer s configuration with the new microprocessor Installing a Heat Sink If you are installing a DX2 processor you must install a heat sink on the processor chip Follow the instructions included with the heat sink Post installation Procedures After you install or remove options such as memory modules or a microprocessor you must run SETUP to update the computer s configuration See Chapter 2 for instructions Additionally you may need to add some commands to your configuration files See your operating systen manual and the manual that came with your optional equipment Installing and Removing Options 4 29 Chapters Installing and Removing Drives This chapter describes how to install and remove optional drives in your computer You can use these instructions to install a variety of devices including hard disk drives a diskette drive a tape drive or a CD ROM drive Although your drive may look different from the ones illustrated here you should be able to install it the same way Your computer can hold up to four mass storage devices You can install one or two hard disk drives in the internal hard disk drive bays In the upper externally accessible bay you can install a second diskette drive a tape drive or a CD ROM drive To install or remove a drive first remove the computer s cover as describ
20. d below Installation instructions are provided in Chapters 4 and 5 System Memory By adding 1MB 2MB 4MB 8MB 16MB and 32MB SIMMs single inline memory modules to the main system board you can expand the computer s memory up to 64M B Cache Memory You can increase the cache memory on your main systen board to 64KB 128KB or 256KB by having additional SRAM chips installed by an Authorized Epson Servicer Additional cache allows your system to access frequently used data faster Introduction 3 Video Memory You can add video memory chips to your system board to increase the video memory to 2MB and support higher video resolutions with more colors Microprocessor You can upgrade your system with these microprocessors a 486SX 33 QO 486DX 33 Q 486DX2 50 QG 486DX2 66 Math Coprocessor You automatically install a math coprocessor when you upgrade your system with a DX or DX2 microprocessor because a math coprocessor is built into the 486DX and 486DX2 chips Drives Your system can support up to four mass storage devices including hard disk drives diskette drives a tape drive or a CD ROM drive As your storage needs expand you can install additional drives 4 Introduction How to Use This Manual This manual contains the information you need to get the best results from your computer You don t have to read everything in this book see the following chapter summaries to find the sections you need
21. don t need a mouse driver Connecting a Monitor 1 4 You can connect your VGA monitor to the computer s built in VGA port as described below You must use a VGA monitor with this computer L Place your monitor on top of or near the computer Turn the monitor and computer around so the backs are facing you 2 There should be two cables provided with your monitor the monitor cable to connect it to the computer and the power cable to connect it to the power source On most monitors the monitor cable is permanently attached to the monitor If your monitor does not have an attached cable connect the cable to it now Examine the connector on the monitor cable and line it up with the VGA port on the computer Then insert the connector into the port Caution To avoid damaging the connector be careful not to bend the pins when you insert it Setting Up Your System 4 If the connector has retaining screws tighten them 5 Plug the monitor s power cord into the power inlet on the back of the monitor 6 Plug the other end of the power cord into a grounded electrical outlet or into the power outlet on the back of the computer Caution Before you plug the monitor s power cord into the back of your computer make sure the monitor s power requirements do not exceed 1 Amp Connecting a Printer or Other Device Your computer has one bidirectional parallel and two serial ports To connect a printe
22. gt If there is no operating system installed on your computer you see an error message Ignore the message for now once you install the operating system you will not see this message Now you need to run the SETUP program to make sure your computer is configured properly First turn off the computer as described below then see Chapter 2 for instructions When you finish running SETUP be sure to see Post SETUP Procedures on page 2 12 for guidelines on what you need to do next Setting Up Your System 1 9 Tuming Off the Computer 1 10 Whenever you turn off your system follow these steps 1 Save your data and exit any application program you are using Check the hard disk drive light and the diskette drive light s to make sure they are not on Do not turn off the computer if a drive light is on because you can damage the drive or lose data Remove any diskette s from the diskette drive s Press the power button to turn off the computer Turn off the monitor printer and any other peripheral devices Setting Up Your System Chapter2 Running the SETUP Program You may need to run the SETUP program the first time you use your computer If your system came unconfigured you need to define how it is set up If your system was configured for you you may still need to set the date and time You also may need to run the program again later if you change your configuration The SETUP program is stored in t
23. inch diskette You cannot change data on a write protected diskette Af socket Zero Insertion Force The type of socket on your system board that holds the microprocessor With this type of socket it is easy to remove and install processor chips AP chip Zig zag Inline Package The type of optional video memory chip you can install on the system board On this type of chip the pins alternate in a zig zag pattern rather than symetrically Glossary 9 Index A AC power inlet 1 5 47 3 Advanced Chipset Control option 2 7 Advanced System Setup option 2 6 8 Altitude A 5 Analog ee ile 6 1 Application programs available option compatibility A 5 copy protected 36 IDE drivers Intro 3 7 8 9 installing 2 12 problems requiring S Sar aw speed 3 6 running under MS DOS 2 4 stopping version number 7 2 VGA drivers 6 I Auto sensing 7 B AUTOEXEC BAT tile Autotype Fixed Disk op jon 2 5 B Back panel 1 3 4 2 Banks cache 4 24 25 SIMM ee neo ea 2 Fa Booting ea Brightness a 2 616 1 6 5 6 Buttons diskette_release 3 1 2 Pause power 1 A 8 RESET 1 7 3 35 7 C Cable diskette drive 5 16 19 hard disk drive 5 2 7 5 13 5 17 monitor 1 34 power supply 5 4 5 6 7 5 16 18 printer serial device 1 4 Cache memory banks 4 24 25 configuratio configuring 2 6 al 2 6 k 4 23 26 internal AIAT jumpers i 4 8 4 23 26 me in SU ee
24. on diagnostics Tests stored in a computer s ROM that the computer runs to check its internal circuitry peripheral device configuration and operating status each time you turn it on or reset it Processor speed See Operating speed RAM Random Access Memory The area of the computer s memory used to run programs and store data while you work All data in RAM is erased when you turn off or reset the computer Read write head The physical device inside a disk or tape drive that reads data from and writes data to the magnetic surface of the disk or tape Real time clock A clock inside the computer that keeps track of the time and date even when the computer is turned off by using power from a backup battery 6 Glossary Refresh rate The frequency with which a monitor can redraw a screen image The faster the refresh rate the less the screen will flicker Reset To restart a computer without turning it off You can reset your computer by pressing Ctrl Alt Del Resetting erases all data stored in RAM and reloads your operating system ROM Read Only Memory Memory that can only be read and cannot be modified ROM retains its contents even when you turn off the computer by using power from a backup battery Roof directory The main directory in a hierarchical disk directory structure All other directories are subdirectories of the root directory RS 232C A standard type of serial communication You can connec
25. on the end 4 Align the notched corners of the power supply cable connector with the notched corners of the drive s power supply connector such as the one shown below Make sure the holes fit over all the pins and then push in the connector notched corners IIT A gt Caution If you do not align the cable connectors correctly you could severely damage your drive when you push them in If you installed a diskette drive in the upper bay it is drive B the lower drive is A You can change the drive assignments through your operating system or you can purchase a different diskette drive ribbon cable Installing and Removing Drives 5 17 Removing a Drive from the Upper Drive Bay To remove a drive from the upper drive bay follow these steps L Remove both the ribbon cable connector and the power cable connector from the drive 2 Remove the screws securing the drive 3 Reach behind the drive and gently push it to the front of the bay then pull it out of the slot 4 Once you have removed the drive replace the faceplate by inserting one side of the plate then gently guiding the other side into place You will hear it snap into place Reconnecting the Drive and Power Cables to the Diskette Drive in the Lower Drive Bay If for any reason you had to disconnect the drive and power cables from the diskette drive mounted in the lower drive bay refer to the illustration below while you follow these st
26. screen you see during system startup Disabling this screen during system startup speeds up the startup procedure You enable or disable this screen using the Boot Options described on page 2 8 2 10 Running the SETUP Program Exiting the SETUP Program When you leave the SETUP program you can save your settings and reboot your system or exit SETUP without saving your settings You can also return all values to the factory defaults To leave the SETUP program press Esc from any SETUP screen From the SETUP Main Menu you can perform the following functions Load ROM Default Values Load Values from CMOS Save Values to CMOS Loads the factory default settings stored in ROM back into CMOS If you change your system configuration using the SETUP program and then have problems you can load to ROM values to boot the system and start over Loads the current values stored in CMOS for all SETUP options This ignores any changes you have made through SETUP Saves the changes you have made to your configuration to CMOS Now press Esc to restart your computer Running the SETUP Program 2 11 Post SETUP Procedures 2 12 After you run SETUP for the first time you may need to install the operating system on your computer if it is not already installed See your operating system manual for instructions Once you have installed your operating system install any software you plan to use See your applicatio
27. set up your system you are ready to turn on the power Use the illustration below to identify the parts of your system hard disk speed access light TURBO light optional drive bay power light power button se il diskette drive reset button Before you turn on your computer check the following safety rules to avoid accidentally damaging your computer or injuring yourself Q Do not connect or disconnect any peripheral device cables including the keyboard or a mouse or power cables unless the computer s power is off Q Never turn off or reset your computer while a disk drive light is on This can destroy data stored on the disk Q Never turn on the computer with a protective card in the diskette drive Setting Up Your System 1 7 Q Always wait at least 20 seconds after you turn off the power before you turn it on again to prevent possible damage to the computer s electrical circuitry Q Do not leave a beverage near your system Spilled liquid can damage the circuitry of your equipment Follow these steps to turn on your system 1 Turn your computer around so the front pane faces you Place your monitor printer and other devices in a convenient arrangement 2 If thereis a protective card in the diskette drive remove it 3 Turn on the monitor printer and any other devices connected to the computer 4 Turn on the computer by pressing the power button on the right side of the front panda T
28. system was configured for you these drivers are already installed However you may want to read this chapter for the information it provides regarding the drivers Also to optimize your display capabilities you may need to change the resolution setting in Windows 3 1 VGA Drivers Since software programs can run on different types of display adapters with different types of monitors the VGA drivers identify your display adapter and monitor for the software These drivers are files your software uses to communicate with your display adapter and monitor Your computer s built in VGA adapter is 100 compatible with IBM VGA This adapter allows you to use the computer with Epson VGA monitors other brands of VGA monitors and VGA compatible multifrequency monitors that use analog input The drivers described in this chapter work with any of these monitors Installing VGA and IDE Drives 61 6 2 Standard VGA monitors display resolutions up to 640 x 480 and you do not need to install the drivers or utilities for your monitor to operate properly with your application programs at this resolution Also your system supports the VESA standard 1 20 If you have programs that use VESA install the VESA drivers that came with these programs However you need to install these drivers if you want to use resolutions over 640 x 480 or take advantage of the following special features QG Interlaced and non interlaced resolutions up to 1280 x 102
29. up 3 If you are not replacing an option card replace the option slot cover and retaining screw Removing the Option Card Connector Board 4 18 You may need to remove the option card connector board to replace the microprocessor installed on your system board Follow these steps 1 Remove any option cards from the connector board see the section above Installing and Removing Options 2 Remove the two retaining screws securing the option card connector board to the back of the computer as shown below 3 Pull the board straight up and out of its socket and set it aside Installing and Removing Options 4 19 Replacing the Option Card Connector Board If you removed the option card connector board follow these steps to replace it Refer to the option card connector board illustration above L Position the board above its slot and push it straight into the connector as shown below 2 Secure the board to the back of the computer with its two retaining screws 3 Reinstall any option cards you removed See page 4 14 4 20 Installing and Removing Options Adding Video Memory Your computer comes with 1MB of video memory You can increase your video memory to 2MB by installing two video DRAM 256KB x 16 bit 40 pin ZIP Zig zag Inline Package chips This is useful for running graphics intensive applications or for supporting high resolutions with many colors The following table lists the video DRAM ZIP c
30. while accessing the program on a diskette These programs also usually require you to leave a key disk the diskette that contains the copy protection in the diskette drive If you use a copy protected program you can change the speed to slow to access the diskette and return it to fast speed when you are finished You can change the processor speed temporarily by entering one of the following commands from the numeric keypad on your keyboard Q To select slow speed hold down the Ctrl key and the Alt key simultaneously and then press the key on the numeric keypad This turns off the speed light Q To select fast speed hold down the Ctrl and Alt keys and press on the numeric keypad The speed light comes on Using Y our Computer Note You can use the commands listed above while you are running a program However if the program uses one of these commands for another function you cannot use it to change the processor speed The speed setting remains in effect until you do the following Q Reset your computer Q Turn off your computer D Change the speed with another keyboard command Q Change the jumper setting of J22 as described in Chapter 4 Using Your Computer 3 7 Chapter 4 Installing and Removing Options You can enhance the performance of your computer by adding optional equipment such as system video or cache memory modules option cards or a microprocessor upgrade This chapter first describes how to
31. with this computer The power switch is on but the power light is not on Turn off the monitor s power wait five seconds and turn it back on If the light still does not come on check the electrical outlet for power Turn off your monitor and unplug it from the outlet Then plug a lamp into the wall outlet and turn it on If the light turns on your monitor may be faulty Diskette Problems You see a diskette error message Reinsert the diskette making sure you insert it all the way If the drive has a latch turn it down to secure the diskette Also check to see that you have inserted the right type of diskette in the drive For example make sure you are not inserting a high density diskette in a double density drive 7 6 Troubleshooting Reinserting the diskette does not solve the problem Insert the diskette in another diskette drive of the same type If you can read the diskette in a different drive your drive may be faulty The diskette is the right type but you still see an error Check that the diskette is not write protected preventing the drive from writing to the diskette Make sure the diskette is formatted See your operating system documentation for instructions on formatting diskettes You may have a defective diskette Try copying the files from the bad diskette to a new diskette Something is wrong with the data in the files If you are using MS DOS run CHKDSK to repair the files You may a
32. 0 J 22 Off Selects turbo speed On Selects 8 MHz speed J34 2 3 Selects the system board battery 3 4 Discharges CMOS memory this resets the SETUP valuesto their factory defaults J35 1 2 Enables the IDE hard disk drive controller 2 3 Disables the IDE hard disk drive controller Factory setting ak You can use MS DOS to automatically reassign parallel and serial ports Check your MS DOS manual for more information Setting depends on CPU Installing and Removing Options 4 7 Extemal cache jumper settings Cache size J25 J26 J27 J28 64KB 1 2 1 2 Off 2 3 128KB 2 3 1 2 1 2 1 2 256KB 2 3 2 3 2 3 2 3 If you have no extemal cache installed the position of these jumpers does not matter Processor type jumper settings Processor type J17 J19 486DX DX2 1 2 3 4 1 2 486SX 2 3 Off Setting the J umpers If you need to change any jumper settings follow these steps L Refer to the illustration on page 4 6 to locate the jumpers 2 If there are any option cards installed in your computer you need to remove them to access the jumpers See page 4 18 3 A jumper s setting is determined by where the jumper is placed on the pins Use the following table to identify the pin settings for 2 pin 3 pin and 4 pin jumpers To identify pin 1 look at the system board under the jumper You will see a triangle traced on the board at pin 1 4 8 Installing and Removing Options Setting jumpers Jumpe
33. 16MB 48MB 32MB 32MB 64MB Use only tin plated 32 bit or 36 bit 72 pin fast page mode SIM Ms that operate at an access speed of 80ns nanoseconds or faster Be sure all the SIM Ms operate at the same speed SIM Ms that are 80ns must operate with 1 wait state 70ns or faster SIM Ms can operate with 0 wait state To add a wait state select theDRAM wait state option from the Advanced Chipset Control option in SETUP Inserting SIMMs Make sure the computer is turned off and then follow these steps to install SIM M s 1 Make sure the front of the computer is facing you 2 Refer to the illustration on page 4 5 to locate the SIMM sockets on the right side of the system board 3 Remove any option cards that may be blocking your access to the SIMM sockets See page 4 18 for instructions installing and Removing Options 411 4 Position the SIMM at an angle over the empty SIMM socket as shown below 5 Push the SIMM into the socket until it is seated firmly in the slot Then tilt it upright as shown below guiding the hole at each end of the SIMM over the retaining post at each end of the SIMM socket If it does not go in smoothly do not force it pull it all the way out and try again 6 Replace any option cards you removed See page 4 14 for instructions 4 12 Installing and Removing Options Removing SIMMs If you need to remove SIMMs from your computer to install different ones for example make sure
34. 4 in graphics modes with up to 16 8 million colors in 640 x 480 resolutions 132 column text mode in 16 colors High speed video memory interface o O oO 16 bit data path to video memory and hardware registers Q Video adapter control of graphics cursor movement Your computer comes with 1MB of video memory installed on the system board You can upgrade the video memory to 2MB by installing additional video memory chips See Chapter 4 for installation instructions The resolutions your system can support for each application depend on the size of your video memory The Drivers diskette that came with your computer contains drivers for Microsoft Windows version 3 1 Other drivers are available from the Epson Electronic Bulletin Board call 310 782 4531 to request additional drivers The Drivers diskette also contains a utility program called SetRES which allows you to change your screen resolutions from within the Windows environment Installing VGA and IDE Drivers Installing the Windows Drivers If you have not yet installed Windows 3 1 follow the instructions in your Windows documentation to install it Select VGA as the default display device Then follow these steps to install the new drivers 1 Within Windows select Run from the file menu in the Program Manager Insert the Drivers diskette in drive A Type the following command and select ox or press Enter A INSTALL When the INSTALL program asks you
35. 7 3 7 double word speed 1 71 3 6 Epson supplied TURBO 1436 errors 7 8 Inlet AC power A formatting 7 Input ranges power supply installing Intro 4 5 1 20 Interference electromagnetic Ba jump Interlaced light monitor Lintro local bus Intro 1 6 1 6 5 6 7 8 resolutions 6 2 Internal cache ntro 1 A 1 see also master Cache memory physical format Internal components 45 preformatted 2 5 International marketing locations problems 7 8 Intro 6 removing 5 13 5 18 SETU 10n 2 5 J slave Jumpers types A 8 10 cache 48 4 8 4 23 26 user defined 2 5 6 changing settings 4 6 9 Hardware crud interrupts diskette drive Sl ES registers hard disk drive 5 2 5 11 Heat sink location 4 5 6 installing 4 29 parallel port 4 7 removing port settings 47 Height computer processor type settings 4 8 Help screen SETUP m2 serial ports 4 7 Help where to get Intro 6 7 High T video memory 62 Humidity F5 1 0 expansion slots problems 7 13 IDE drivers intro 3 2 6 6 1 6 5 6 7 8 9 4 Index Keyboard era a pra ems pa e a re ons A 3 Keypad numeric 76 Keys SETUP function 2 2 3 L Local bus hard disk drive Intro 1 6 1 6 5 6 IDE hard disk interface Intro 3 6 5 6 7 8 A 2 Low processor s Low level format 7 LPTn see Parallel a M Main system board see System board Intro 2 Intro 4 5 1 Mass A
36. Chapter 1 provides simple instructions for setting up your system and connecting peripheral devices such as the monitor and printer Chapter 2 describes how to run the SETUP program to define your computer s configuration You may need to do this the first time you use your computer If you change the configuration later you will need to run it again Chapter 3 covers general operating procedures such as resetting the computer using the password and changing the processor speed Chapter 4 describes how to remove and replace the computer s cover change jumper settings and install optional equipment such as microprocessor upgrades option cards and memory modules Chapter 5 explains how to install and remove disk drives Chapter 6 describes how to install the VGA and IDE drivers Chapter 7 contains troubleshooting tips Appendix A lists the specifications of your computer the operating environments that have been tested on your system and options available from Epson At the end of this manual you ll find a Glossary an Index and a list of international marketing locations Introduction 5 Conventions Used in This Manual This manual uses the following type conventions Example Meaning Enter Keys you press on the keyboard Ctd C Keys you press at the same time hold down the key marked Ctr and pressthe letter C C DOS Text asitappearson the screen DISKCOPY A B Text that you type exactly as hown path filename W
37. EPSON ActionDesk 4000 User s Guide This manual is printed on recycled paper and is 100 recyclable IMPORTANT NOTICE DISC LAIMER OF WARRANTY Epson America makes no representations or warranties eather express or implied by or with respect to anything in this manual and shall not be liable for any implied warranties of merchantability and fitness for a particular purpose or for any indirect special or consequential damages Some states do not allow the exdusion of incidental or consequential damages so this exclusion may not apply to you COPYRIGHT NOTICE All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means dectronic mechanical photocopying recording or otherwise without the prior written permission of Epson America Inc No patent liability is assumed with respect to the use of information contained herein Nor is any liability assumed for damages resulting from the use of the information contained herein Further this publication and features described herein are subject to change without notice TRADEMARKS Epson is a registered trademark of Seiko Epson Corporation ActionDesk is a trademark and Epson Connection is a service mark of Epson America Inc General notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those m
38. L Remove the option card connector board see page 4 18 2 Remove the existing processor chip see page 4 27 3 Install the new microprocessor and heat sink if necessary see page 4 27 4 If necessary change the settings of jumpers J 16 J17 and J19 see page 4 6 5 Replace the option card connector board see page 4 20 4 26 Installing and Removing Options Replacing the Processor Chip You must remove the option card connector board to remove your existing microprocessor Refer to page 4 18 to remove the option card connector board then follow these steps to replace the processor chip L Use the illustration on page 4 5 to locate the microprocessor on the system board The microprocessor chip is inserted in a ZIF Zero Insertion Force socket Caution Make sure you ground yourself by touching the metal surface on the inside of the computer s back panel before you touch the processor chip Then remain as stationary as possible while you install it Do not touch the pins on the processor chip Handle the microprocessor only by the edges of its case 2 Open the ZIF socket by lifting up the ZIF handle This releases the chip from the socket If the existing microprocessor has a heat sink that prevents the handle from passing over it you must remove the heat sink first Caution The 486SX 25 microprocessor may be soldered onto an adapter board that is seated m the ZIF socket Lifting the ZIF handle rel
39. SetRES utility allows you to change the screen resolution the number of screen colors and the font size for Windows 3 1 applications Before you can use the SetRES utility you must install the Windows VGA drivers as described on page 6 3 As the INSTALL program copies the drivers it also installs the SetRES utility in your Windows program directory and creates a SetRES utility icon in your Windows program manager To start the SetRES utility open the SetRES icon Installing VGA and IDE Drivers Select the resolution font size and number of colors you want to use and select ox or press Enter Once you have changed options using the SetRES utility you need to restart Windows for the new settings to take effect IDE Drivers The IDE drivers allow your system to take advantage of the high speed performance of the local bus IDE hard disk drive interface Installing these drivers will increase the speed with which the system accesses the hard disk drive Installing the IDE Drivers The Drivers diskette contains an installation program called IDESETUP which you can use for installing the IDE drivers on your hard disk Follow these steps to install the IDE drivers L Insert the Drivers diskette in drive A 2 Log onto drive A 3 Type the following and press Enter IDESETUP 4 Follow the instructions on the screen to install the IDE drivers on your hard disk After installing the drivers the system reboots Installing VGA an
40. adjustments The computer automatically changes the date for leap years Running the SETUP Program 2 3 Setting the Video Display Type TheVideo System option allows you to define the type of adapter you are using Because you connected your monitor to the computer s built in VGA port select EGA VGA You must use a VGA monitor with this computer therefore always select a video display type of EGA VGA Note You cannot install an optional video card in this computer Checking System Memory Your computer comes with 4MB of RAM on a SIMM MS DOS and application programs that run under MS DOS use the first 640K B of memory You can use the memory above 1MB as extended memory When you boot your system the system BIOS detects the type of RAM and updates the total memory size automatically You see the memory configuration displayed in the Systen Memory and Extended Memory fidds on this SETUP screen You cannot change these values if they are not what you expect them to be check your jumper settings as described in Chapter 4 Also check that the SIM M s are securely seated in their sockets Setting the Diskette Drive s 2 4 On your system diskette drive A is the 3 5 inch high density drive installed in the lower drive bay on your system You may also have another drive of a different size or capacity this is drive B Check the settings for both drives and correct then if necessary Running the SETUP Program
41. ard as shown below Keep the faceplate in a safe place in case you remove a drive later or you are installing a drive that you don t need to access 2 Remove any brackets or mounting frames from the drive See page 5 3 for instructions 5 14 Installing and Removing Drives 3 Slide the drive into the bay until it is flush with the front of the computer 4 Align the slots at the side of the drive bay with the mounting holes in the drive Then secure both sides of the drive to the drive bay using the retaining screws drive bay Installing and Removing Drives 5 15 Connecting the Drive and Power Cables To connect the drive to the computer you need to connect both the drive ribbon cable and a power supply cable Follow the steps below 1 If you are installing a diskette drive locate the diskette drive ribbon cable The connector in the middle of the cable is already connected to the system board 2 If you are installing a second diskette drive or a tape drive with a card edge connector one end of the cable is connected to the bottom diskette drive Use the other connector on the ribbon cable to connect the drive to the system board Make sure you align the key way the plastic divider with the gap in the drive connector as shown below 5 16 Installing and Removing Drives 3 Locate one of the power supply cables that lead from the power supply They have multi colored wires and a plastic connector
42. arks Copyright 1993 by Epson America Inc 4002497 Torrance California USA 8 1 93 Important Safety Instructions L 2 3 Read all of these instructions and save them for later reference Follow all warnings and instructions marked on the computer Unplug the computer from the wall outlet before cleaning Use a damp cloth for cleaning do not use liquid or aerosol cleaners Do not spill liquid of any kind on the computer Do not place the computer on an unstable cart stand or table Slots and openings in the cabinet and the back or bottom are provided for ventilation do not block or cover these openings Do not place the computer near or over a radiator or heat register Operate the computer using the type of power source indicated on its label If you plan to operate the computer in Germany observe the following safety precaution To provide adequate short circuit protection and over current protection for this computer the building installation must be protected by a 16 Amp circuit breaker Beim Anschluf amp des Computers an die N etzversorgung mu sichergestellt werden da die Geb udeinstallation mit einem 16 A Uberstromschutzschalter abgesichert ist Connect all equipment to properly grounded earthed power outlets If you are unable to insert the plug into an outlet contact your electrician to replace your outlet Avoid using outlets on the same circuit as photocopiers or air control systems that reg
43. cache sockets on the main system board shown on page 4 5 2 If thereis an option card in your way remove it See page 4 18 for instructions Caution To avoid generating static electricity and damaging the cache chips ground yourself by touching the metal surface on the inside of the computer s back panel Then remain as stationary as possible while you install them 3 Remove the cache chips from their package and inspect them The pins should point inward at slightly less than a 90 angle If any of the pins are bent or crooked straighten then gently with your fingers or with small tweezers to align them with the other pins Be careful when you do this the pins are fragile and can break off easily 4 24 Installing and Removing Options 4 10 Position one of the cache chips over the first socket as shown below aligning the pins on the chip with the holes in the socket M ake sure the small notch on the end of the chip is aligned with the corresponding notch on the socket OOCO0CO000OO0E oocoudaccoouou U36 tag OO000000000000 i U32 DOOO00DD000000O COOCCOODOOR0OU E U3 G DOGOOGOO0O0N COCCC00000000 ej 7 OSCO00006000000 pe ee i Hbooong00000000 a BANK 0 BANK 1 U30 U29 goug COCOD00C0O0C0OGDO00D Gently press the chip halfway into the socket to make sure it is correctly aligned If the chip goes in at an angl
44. ctly They may be the wrong type or they may not be inserted all the way Also you may not have changed the SETUP program or the jumpers to recognize the new cache Make sure you have set the External cache option to Enabled and set both the System shadow and the video shadow options to Enabled See Chapter 4 for instructions on changing the jumper settings or information on installing external cache see Chapter 2 for instructions on using the SETUP program Troubleshooting 7 13 Appendix A Specifications CPU and Memory 32 bif CPU System speed Memory Video RAM Shadow RAM Cache Intel 486SX 25 486SX 33 486DX 33 486D X2 50 or 486DX2 66 microprocessor Fast and slow speeds available fast is the speed of the microprocessor slow is 8 MHz speed selection through keyboard commands or jumper setting 4MB RAM standard on a SIMM expandable to 64MB using IMB 2MB 4MB 8MB 16MB and 32MB SIM Ms SIMMs must be tin plated 72 pin 32 bit or 36 bit fast page mode type with access speed of 80ns with 1 wait state or 70ns or faster with O wait state 128KB system BIOS video BIOS and SETUP code located in EPROM on main system board 1MB DRAM on main system board expandable to 2MB using two ZIP chips Supports shadowing of system and video BIOS ROM into RAM 8KB of internal cache supports 64KB 128KB or 256KB of external cache using 28 pin 8 x 8 20ns DIP chips or 28 pin 32 x 8 20ns DIP chips
45. ctor ant avery overdoses 3 Optional Equipment 4 i644 evseeeraeck deen ees System Memory sake nee eae edie ees Cache Memory lt 45224s20 5 ba ce cee ee iw aes Video Memory secs s muaue ss aus ex we 4 MICMODIOCESSON 4 44 ss a eae sd Rae ea eas Math Coprocessor 2c s2eveteudaguGaevs any Drives 4 33 40h deeded dh dh dha iniadaaaamdaamde 4 How to Use This Manual cevaces dadtaucwa ds Conventions Used in This Manual g Where to Ge Hap ssssasaaaa aaa Chapter 1 Setting Up Your System Getting Stated ee ed de aii e e EEE te de Choosing a Location Unpacking Your Computer Connecting the Computer Connecting a Keyboard Connecting a Mouse Connecting a Monitor Connecting a Printer or Other Device Connecting the Power Cord Turning On the Computer Turning Off the Computer vii Chapter 2 Running the SETUP Program Starti ng the SETUP Program PE eee ae Re oe a EA The System Setup Option BR eee Re tay oa er as aE se Setting the Time and Date Setting the Video Display Type Checking System Memory me dd era at cat some DT oat ae Setting the Diskette Drive s The Fixed Disk Setup Option isch hy tee ey oat Janes fos a al ae at ee eT Defining Your Own Drive Type
46. d IDE Drivers 6 5 6 6 Note Not all hard disk drives can take advantage of this feature To take advantage of the local bus IDE interface your hard disk drive must support a 32 bit data path that utilizes double word 1 O To find out whether your hard drive utilizes double word 1 O see the hardware specifications for the drive or contact the vendor of the drive and request a product specification Installing VGA and IDE Drivers Chapter 7 Troubleshooting If you have any problems as you set up and use your computer refer to this chapter You can correct most problems by adjusting a cable connection repeating a software procedure or resetting the computer The troubleshooting suggestions in this chapter are organized in general categories such as The computer will not start Within each category a more specific problem is described with possible solutions If the suggestions here do not solve the problem contact your Epson service representative Identifying Your System When you request technical assistance be ready to provide the serial number of your computer its system BIOS version number its configuration including the type of disk drives monitor and option cards and the names and version numbers of any software programs you are using Troubleshooting 7 1 Use these guidelines to locate information about your system Serial number System BIOS version System configuration MS DOS v
47. de half height drives Externally accessible mounts One 3 zinch wide third height drive and one 5 zinch wide half height drive Diskette drives Your system supports the following diskette drives 3 5 inch diskette drive 1 44MB high density storage capacity 5 25 inch diskette drive 1 2MB high density storage capacity 3 5 inch diskette drive 720KB double density storage capacity 5 25 inch diskette drive 360KB double density storage capacity Specifications A 3 Hard disk drives Other devices 3Yzinch form factor hard disk drive s up to half height size maximum of two drives Epson IDE hard disk drives are available in BOMB 120MB 170MB 240MB 250MB and 340MB Half height tape drive CD ROM or other storage device 57 inch or 3Y zinch with mounting frames Physical Characteristics Width Depth Height Weight Power Supply Type Input ranges Maximum outputs frequency 15 6 inches 396 mm 14 5 inches 368 mm 4 1 inches 104 mm 15 Ib 6 8 kg without drives or keyboard 65 Watt UL listed fan cooled 90 to 260 VAC 5 VDC at 7 5 Amps 5 VDC at 0 3 Amps 12 VDC at 2 0 Amps 12 VDC at 0 3 Amps 47 to 63 Hz A 4 Specifications Option Slot Power limits Total Maximum current volts 5 Volts 12 volts 12 Volts For all dots 4 6 Amps 0 1 Amps 18 Amps 0 1 Amps Environmental Requirements Non operating Condition Operating ra
48. display and printer adapter Enhanced graphics adapter GPIB adapter 1 2390 2393 Cluster adapter 4 62E1 GPIB adapter 3 82E1 GPIB adapter 4 A2El GPIB adapter 5 C2E11 GPIB adapter 6 E2E1 GPIB adapter 7 Specifications A 17 Glossary Access speed Thetimeit takes for a device such as memory or a disk drive to return data For example your computer s SIMMs return data requested by the microprocessor at an access speed of 7Ons Address The location where information is stored in a computer s memory AUTOEXEC BAT file The batch file your computer runs automatically whenever you load MS DOS It configures the installed system devices and sets various user preferences See also Batch file Base memory See Conventional memo y Batch file A file that executes commands automatically Batch files are text files with the filename extension BAT When you type the filename the operating systen sequentially executes the commands in that file BIOS Basic Input Output System Routines in ROM Read Only Memory that handle the transfer of information among various hardware components and between the hardware and your operating system Glossary 1 Boot The process a computer performs to check its components and then load the operating system into memory Bus A wire or group of wires that sends information between components in the computer The speed of a bus increases by the number and wi
49. dth of the channels the bus uses to move data Cache A high speed memory buffer that stores frequently used data where your microprocessor can access it faster Your computer includes 8KB of internal cache expandable to 256KB with external cache chips See also External cache and Internal cache CMOS Complementary Metal Oxide Semiconductor A low power silicon chip used for RAM and switching applications that is backed up by a battery Conventional memory The memory in the computer below 1MB that is available to MS DOS and application programs usually 640KB Also called base memory or main memory Coprocessor See M ath coprocessor Copy protected program A program containing a software lock that prevents it from being copied See also Key disk 2 Glossary CPU Central Processing Unit The primary device that interprets instructions performs tasks keeps track of stored data and controls input and output operations See also M icroprocessor Device driver A file containing instructions that allow your computer to recognize and communicate with a device The device may be a printer monitor or other type of device Display adapter curd A circuit board that controls the way a monitor displays text and graphics normally installed in an option slot Also called video card This computer does not support optional display adapter cards A VGA display adapter is built into your computer s main system board
50. e remove it with a chip puller or a small flat head screwdriver and try again When the chip is properly positioned push down firmly on both ends of the chip to make sure it is well seated Repeat steps 4 through 6 for each of the remaining chips Change jumpers J25 J26 J27 and J28 as described on page 4 8 to correspond to the amount of cache you installed Replace any option cards you removed See page 4 14 for instructions Run SETUP to enable the External cache option and check that the System shadow and Video shadow options are enabled You select these options from the Advanced System Setup menu Make sure you save your settings as you leave SETUP see Chapter 2 Installing and Removing Options 4 25 When the computer restarts it displays the amount of external cache you have installed on the system Upgrading the Microprocessor You can upgrade your computer by replacing the microprocessor with a faster one The following table lists the components you can use to upgrade the microprocessor in your system Microprocessor upgrade components Manufacturers Part Manufacturer part number 486SX 33 processor Intel A80486SX 33 486DX 33 processor Intel A80486DX 33 486DX2 50 processor Intel A80486DX2 50 486D X2 66 processor Intel A80486DX2 66 Heat sink Tennmax Trading Com HS 486DX33 9 To upgrade your microprocessor you perform these general steps see the page in parentheses for instructions
51. eases the adapter board from the socket 3 Gently pull the processor chip straight up and set it aside 4 Remove the replacement chip from its package and inspect the pins If they are bent do not install the processor chip Contact your vendor for a new microprocessor Installing and Removing Options 4 27 5 Position the processor chip over the ZIF socket aligning the notched edge of the chip marked with a dot with pin 1 on the socket as shown below A corresponding notch is drawn on the circuit board under the socket dot pin 1 Note If you install the processor chip in the wrong orientation you may burn the chip and void your warranty 6 Make sure the pins in the processor chip are directly over the holes in the socket Then gently push the microprocessor straight into the socket pressing evenly on all sides 7 Close the ZIF by pressing the ZIF handle back to the dosed position 4 28 Installing and Removing Options 8 If you are upgrading from a 486SX processor to a DX or DX2 processor you need to change the jumper settings of J17 and J19 If you are upgrading to a CPU with a different clock speed you may need to change the setting of jumper J16 See the tables on pages 4 7 and 4 8 for the correct jumper settings 9 If you are upgrading to a DX2 processor you must install a heat sink See the next section for instructions 10 See page 4 20 for instructions on replacing the option card connector
52. ed in Chapter 4 Then follow the appropriate instructions in this chapter to install and remove drives Installing a hard disk drive in the internal drive bay Q Removing a hard disk drive from the internal drive bay Q Installing a drive in the upper externally accessible drive bay QG Removing a drive from the upper drive bay Q Reconnecting drive and power cables to the diskette drive in the lower drive bay Q Post installation procedures If you are installing or removing a non Epson drive some of the steps in this chapter may not apply see the documentation that came with your drive for more information Installing and Removing Drives 5 1 Installing a Hard Disk Drive in the Intemal Drive Bay Your computer may have a hard disk drive already installed in the internal drive bay If not you can install a 1 inch high by 3 zinch wide drive in this bay Here you will find steps for the following procedures Q Removing the mounting frames from the hard disk drive if necessary 2 Connecting the hard disk drive cables Q Installing the hard disk drive under the mounting bracket Q Installing the hard disk drive above the mounting bracket Note Be sure to check the jumper settings on the drive before you install a hard disk drive Also you may want to know the number of cylinders heads sectors etc See the documentation that came with your drive for this information Before you can install a hard disk drive you need
53. ed to both the AC inlet on the back panel and an electrical outlet The power cord is securely connected but the computer still does not start Check the electrical outlet for power Turn off your computer and unplug the power cord Plug alamp into the outlet and turn it on Troubleshooting 7 3 You installed or removed system components and now your computer does not start Check to make sure you have reconnected all the internal and external cables correctly You may have installed option cards that exceed the system s power requirements Check the power requirements in Appendix A You may have installed a SIMM incorrectly If the system doesn t find memory nothing happens Check that your SIM M s are securely installed in their sockets If you replace the microprocessor make sure the new processor chip is installed correctly Also make sure pin 1 on the chip is connected with pin 1 on the system board See Chapter 4 The Computer Does Not Respond The computer locks up Wait a few moments if your computer does not respond after a reasonable length of time press Ctrl Alt Del If that doesn t work press the RESET button You may have installed memory using SIMMs that work at the wrong speed Install the correct SIMMs see Chapter 4 Your system may have over heated If you are using a DX2 processor make sure you have an adequate heat sink installed on the chip you reset the computer but if still does
54. eps to reconnect the cables 1 Locate the connector on the diskette drive ribbon cable 5 18 installing and Removing Drives 2 Identify pin 1 on the drive and align the connector so that the red wire is at pin 1 as shown below Push in the connector red wire 3 Locate the multi colored power supply cable with the small connector This cable is attached to the system board rather than the power supply 4 Position the power supply cable connector so that the holes fit over all the pins The red wire on the cable will align with pin 1 identified at the power connector on the circuit board of the drive Push in the connector Caution If you do not align the cable connector correctly you could severely damage your hard disk drive when you push it in Installing and Removing Drives 5 19 Post installation Procedures After you install or remove your drive s and replace the cover on your computer you need to run the SETUP program to define the correct configuration for your newly installed drive See Chapter 2 for instructions 5 20 Installing and Removing Drives Chapter 6 Installing VGA and IDE Drivers The Drivers diskette included with your system contains special VGA video graphics array drivers for your computer s built in VGA adapter and IDE integrated drive electronics drivers for use with the local bus IDE hard disk drive interface This chapter describes how to install these drivers If your
55. er briefly describes how to set up your computer It includes the following information Q Getting started Q Connecting the computer Q Turning on the computer Q Turning off the computer Getting Started Follow the instructions below for choosing a location for your new system and unpacking it Choosing a Location When you are ready to set up your system choose a safe convenient location that provides the following Q A flat hard surface Surfaces like beds and carpets attract static electricity which can erase data on your disks damage the computer s circuitry and prevent proper ventilation Q Moderate environmental conditions Select a cool dry area and protect your computer from extremes in temperature humidity dust and smoke Avoid direct sunlight or other sources of heat Seating Up Your System 1 1 Q Good air drculation Leave several inches of space around the computer so air can move freely Q No electromagnetic interference Do not place your system too close to any electrical device such as a tdephone or television which generates an electromagnetic field Q Appropriate power source Connect all your equipment with the appropriate power cords for the power source in your area Unpacking Your Computer When you unpack your system components make sure you have these items computer Ss diskette manual Ey z oa keyboard Your system may also indude an Epson PS 2 compatible
56. er has paper in it 7 10 Troubleshooting The printer prints garbled information Check the printer manual for the printer s correct DIP switch or control panel settings Also make sure you have the proper drivers installed for your printer and make sure you ve selected the correct printer within your software application Option Card Problems A new y installed option curd is not working correctly Make sure the option card is installed correctly and is w all seated in its slot Run the SETUP program to update your computer s configuration after you install the card Also perform setup procedures for any software you are using with the option card See the documentation that came with the option card to set any necessary DIP switches or jumpers on the card The computer may also have some jumpers that must be set for the option card to work properly See Chapter 4 for system jumper information Your system may need to operate at the slower processor speed to access the device Try reducing the processor speed see Chapter 3 Make sure you install option cards that meet the system s power requirements See Appendix A for power requirements Note You cannot install an optional video display card in this computer Troubleshooting 7 11 An external device connected to the option curd is not working correctly Make sure you are using the proper cable to connect the device to the card Memory Module Prob
57. ersion Software versions CONFIG SYS Look on the back panel of the computer to find the serial number Restart your system You ll see the system BIOS version number displayed on the screen when your system performs power on diagnostics Start SETUP and select the System Summary option to see your system s configuration At the M S DOS prompt type ver and press Enter to see the MS DOS version number In Windows applications select About from the Help menu As your software application starts it usually displays a version number on the banner screen Also you can check your application documentation for a version number At the MS DOS prompt type TYPE CONFIG SYS and press Enter to see a listing of your CONFIG SYS file This file contains your system configuration information 7 2 Troubleshooting AUTOEXEC BAT At the MS DOS prompt type TYPE AUTOEXEC BAT and press Enter to see a listing of your AUTOEXEC BAT file This file contains your system startup information The Computer Will Not Start The power light is on but the computer does not start Replace your main operating system diskette and turn on the computer again Caution If you turn off the computer always wait at least 20 seconds before turning it back on This prevents damage to the computer s electrical circuitry The computer does not staff and the power right is not lit Make sure the power cord is securely connect
58. he computer s ROM BIOS read only memory basic input output system SETUP lets you verify or change the following Q Current date and time Type of video display adapter System memory External cache oO a Q Type of diskette drive s and hard disk drive s Q Shadow and memory mapping options Q Chipset register options Q System booting sequence Q Password security The configuration information is stored in an area of memory called CMOS RAM This memory is backed up by a battery so it is not erased when you turn off or reset the computer Running the SETUP Program 2 1 2 2 Starting the SETUP Program Whenever you start your computer you see the following message Press lt F2 gt to enter SETUP If the system detects an error in your system configuration you will see an error message followed by this message Press lt F1 gt to resume lt F2 gt to Setup In either case press F2 to run the SETUP program to verify or change your configuration The SETUP program displays the Main Menu From this menu you can select the various SETUP options to identify your system s configuration and then save your new values to CMOS If you change your mind you can ignore any changes you have made and restore the default values stored in ROM or load the values previously stored in CMOS The table below lists the keys you can use to perform SETUP operations SETUP function keys Key Function
59. he power indicator lights up then the screen displays the BIOS version number and copyright information The computer performs its power on diagnostics which are a series of checks that make sure everything is working correctly The screen displays several messages during the diagnostics including the prompt Press lt F2 gt to enter SETUP If the diagnostics indicate a mismatch with the systen configuration you will see an error message followed by this prompt Press lt F1 gt to resume lt F2 gt to Setup If this happens press F2 to run the SETUP program and check your system configuration See Chapter 2 for a complete description of the SETUP program 1 8 Setting Up Your System When the computer completes its testing it displays a screen describing the system s configuration If necessary press the Pause button on the keyboard to view the configuration screen After viewing the screen press any key to continue the startup process 5 If necessary use the controls on your monitor to adjust the brightness and contrast until you can easily see the characters on the screen If your monitor has horizontal and vertical hold controls you may need to use them to stabilize the display If your system is configured to automatically load a program such as Microsoft Windows or a word processing program you see the first menu or screen display of that program If not you may see the operating system prompt such as C gt orA
60. hips that you can install on the main system board Supported video ZP chips Manufacturer Part number Fujitsu MB8 14260A 70 80 ns MICRON MT4C 162562 70 80 ns Mitsubishi M5M44260AL 80 ns NEC U PD424260V 70 80 ns Samsung KM416C 256 770 80 ns Installing the Video Chips You need two ZIPsto install the optional memory For the memory to work properly you must install one chip in each of the empty video memory sockets on the system board Follow these steps 1 Locate the memory chip sockets on the main system board shown on page 4 5 The chip sockets are labelled U2 and U3 2 If there is an option card in your way remove it See page 4 18 for instructions Installing and Removing Options 4 21 Caution To avoid generating static electricity and damaging the memory chips ground yourself by touching the metal surface on the inside of the computer s back panel Then remain as stationary as possible while you install them 3 Remove the memory chips from their package and inspect each one The pins should point inward at slightly less than a 90 angle If any of the pins are bent or crooked straighten them gently with your fingers or with small tweezers to align them with the other pins Be careful when you do this the pins are fragile and can break off easily Position one of the ZIP chips over the first empty socket U2 as shown below aligning the pins on the chip with the holes in the soc
61. interface ports The shadow RAM feature speeds up processing by moving the system and video BIOS into the RAM area of memory With the standard 1MB of video RAM the VGA controller supports the following resolutions 1280 x 1024 x 16 colors interlaced 1024 x 768 x 32K colors interlaced 1024 x 768 x 256 colors interlaced and non interlaced oO CO ti 800 x 600 x 64K colors CL 640 x 480 x 16 8 million colors When upgraded to 2MB of video RAM the system can support 1280 x 1024 in 256 colors and 1024 x 768 in 64K colors 2 Introduction VGA and IDE Drivers Your computer comes with special VGA and IDE drivers for use with the integrated local bus VGA interface and the local bus IDE hard disk interface With the VGA drivers you can take advantage of the extended VGA features such as high resolutions and 132 column text mode when you run popular application programs With the IDE drivers you can take advantage of the high speed 32 bit local bus IDE hard disk drive interface Instructions in Chapter 6 describe how to install the VGA drivers for Microsoft Windows 3 1 and how to install the IDE drivers Other VGA drivers are available from the Epson Electronic Bulletin Board or from our worldwide network of subsidiaries and distributors To access the bulletin board call 310 782 4531 Optional Equipment You can easily upgrade your computer by installing additional memory and a wide variety of options as describe
62. itches or jumpers on it if necessary Check the option card instructions When you handle the card be careful not to touch any of the components on the circuit board or the gold edged connectors If you need to set it down before you install it place it gently on top of its original packing material with the component side facing up Keep the packing materials in case you remove the card later 5 Hold the card along the top corners and guide it into the connector as shown below If you are installing a full length card insert the front edge of the card into the corresponding guide inside the computer s front panel Installing and Removing Options 4 17 Once the connectors reach the slot push the card in firmly but carefully to insert it fully You should feel the card fit into place If it does not go in smoothly do not force it pull the card all the way out and try again 6 Secure the end of the card to the computer with the retaining screw Removing an Option Card You may need to remove an option card installed in your computer to access components on the main system board to change a jumper setting for example You may also want to remove a card if you no longer need it Refer to the option card illustration on page 4 17 and follow these steps L Remove the retaining screw securing the option card to the computer Then pull the card straight out of the slot 2 Set the card aside with the component side facing
63. ket ox SH 5 Gently press the chip halfway into the socket to make sure it is correctly aligned If the chip does not go in smoothly remove it and try again Installing and Removing Options 6 When the chip is properly positioned push down firmly on both ends of the chip to make sure it is well seated 7 Repeat steps 4 through 6 for the other chip 8 Replace any option cards you removed See page 4 14 for instructions 9 Now run SETUP as described in Chapter 2 to enable your system to recognize the increased memory Installing Extemal Cache You can install 64KB 128K B or 256K B of external cache on your system Q To install 64KB of external cache use eight SRAM 28 pin 8 x 8 20ns DIP chips and one 8 x 8 20ns tag chip Q To install 128KB of external cache use four SRAM 28 pin 32 x 8 20ns DIP chips and one 8 x 8 20ns tag chip Q To install 256KB of external cache use eight SRAM 28 pin 32 x 8 20ns DIP chips and one 32 x 8 20ns tag chip For the cache memory to work properly you must install chips in the following configuration each bank contains four cache memory sockets Installing and Removing Options 423 Cache memory configurations BANKO BANK 1 Tag RAM Total cache U20 21 22 23 U29 30 31 32 U36 8K x 8 8K x 8 amp K x 8 64KB 32K x 8 x 8Kx8 128KB 32K x 8 32K x 8 32K x 8 256KB Installing the Chips Follow these steps L Locate the external
64. lems The memory count displayed by the power on diagnostics program is incorrect You may have installed the SIMMs incorrectly They may be the wrong type or speed or they may not be inserted all the way See Chapter 4 for information on installing SIMMs If you have installed a gold plated SIMM in one of the sockets the socket may have corroded slightly Renove the SIMM and clean the gold plated connection then reinstall the SIMM Mouse Problems Your mouse isn t working properly or you see an auxiliary device error message Make sure the mouse cable is securely connected to the MOUSE port Also make sure you installed the mouse driver correctly if necessary See the documentation that came with your mouse for instructions You don t need to install a mouse driver for Windows 3 1 7 12 Troubleshooting Controller Problems You see a controller enor for the hard disk drive contoller or the I O port controllers when you start your system The indicated controller on your system board may be faulty If you have an option card with a controller that will work with your device you can install it and change the jumper settings on the system board to disable the built in controller You can then continue to use your system until it is convenient for you to have it serviced Extemal Cache Problems The cache displayed by the power on diagnostics program is incorect You may have installed the external cache chips incorre
65. lso be able to use special utilities or diagnostics to solve this problem Diskette Drive Problems A newly installed diskette drive is not working properly Make sure you have installed the drive correctly and check all the cable connections You see a diskette drive error when you start your computer Run the SETUP program and configure your system for the correct type of diskette drive The diskette drive is making loud or unusual noises Contact your service representative Troubleshooting 7 7 Hard Disk Drive Problems A newly installed hard disk drive is not working properly or ifs performance is not what you expect Make sure you have installed the drive correctly and check all cable connections Also check the jumper settings on your drive Check that you have installed the IDE drivers on your hard disk see Chapter 6 To take advantage of the local bus IDE interface your hard disk drive must support a 32 bit data path that utilizes double word 1 O You see a hard disk drive enor when you start your system Run SETUP and check that your system is auto sensing the correct drive type If auto sensing is enabled and SETUP displays information that does not match your drive you may need to define your own drive type See Chapter 2 for setup information Make sure the jumpers on the system board are set correctly Jumper J31 enables or disables the IDE hard disk drive controller See Chapter 4 for jumper information
66. mbedded At controller 240MB HDD w embedded At controller 340MB HDD w embedded At controller Tape backup drive Epson 250 MB tape backup unit Memory expansion kits 160MB SIMM memory expansion kit EE 486DX 33 A 6 Specifications Options continued Option Product Product code Printers 9 pin Epson LX 810 narow carmiage CO16231 ActionPrinter 2250 namow carmiage C100011 FX 870 namow camiage C094001 FX 1170 wide camiage C095001 DFX 5000 wide camiage C112001 DFX 8000 wide camage C030001 24 pin ActionPrinter 3250 nanow camiage C092011 LQ 570 namow caniage C062001 LQ 860 namow camage C035031 LQ 870 namow cariage C060021 LQ 1070 wide cariage C063001 LQ 1170 wide cariage C061021 LQ 2550 wide camiage L752 Lasers EPL 8000 C09001 ActionLaser 1000 C108001 ActionLaser 1000 2MB C108001 2 ActionLaser 1500 C108101 Ink jet Stylus 800 Ink Jet Printer CI06001 Software Microsoft Windows 3 135 diskettes 300013500 Epson MS DOS 6 0 3 5 diskettes A880382 Epson MSDOS 5 0 5 25 diskettes A807162 Epson MSDOS 5 0 3 5 diskettes A807172 Epson OS 2 version 2 0 A807062 Specifications A 7 Hard Disk Drive Types Hard disk drive types m Sectors Landing Type e Heads Track Zone Write al 305 de ee a a Fae ee a ee 17 A 8 Specifications Hard disk drive types continued Gaul Type w Ww 50 42 w Oo ERE ERE PEE ERC 39 ae ENS Hh
67. me you turn on the system If you do not enable the Password on boot option you must enter the password each time you start the SETUP program When you start SETUP the password you enter either Supervisor or User determines the options available on the Security and Anti Virus screen If you enter the User password the Supervisor options are not displayed You can restrict use of the diskette drives by specifying that either the Supervisor or User password be entered before the drive can be accessed If you enter Supervisor for the Diskette Access option you can access the diskette drives only if you enter the Supervisor password during systen startup If you enter User for the Diskette Accessoption you can access the diskette drives whether you enter the Supervisor or User password during startup Running the SETUP Program 2 9 By controlling access to the diskette drives you can prevent unauthorized users from accessing the drives and possibly introducing a virus to your system To delete your passwords follow these steps 1 Set the Password Onboot option to Disabled 2 Delete the User password 3 Then delete the Supervisor password You must delete the User password before SETUP will allow you to access the Supervisor password The System Summary Option When you select the System Summary option from the Main Menu the SETUP program displays a summary of the configuration settings for your system This is the same
68. moment and then the computer reloads the operating system Using Your Computer 3 3 rest button If resetting the computer does not correct the problem you probably need to turn it off and on again Remove any diskette s from the diskette drive s Turn off the computer and wait 20 seconds If you do not have a hard disk insert the operating system diskette in drive A Then turn on the computer Using a Password 3 4 You use the Security and Anti virus option of the SETUP program to define your password security You can define both a Supervisor password and a User password You also specify whether a password is required when you boot the system and or access a diskette drive If you enabled the Password on boot option when you ran the SETUP program you must enter the Supervisor or User password every time you turn on or reset the computer If you disable the Password on boot option you enter the password when you start the SETUP program Using Your Computer If you set the Diskette Access option to Supervisor you can access a diskette drive only if the Supervisor password is entered during startup If the User password is entered you cannot access the diskette drive Follow these steps to enter your password when you see the password prompt L Type your password You see a rectangle for each character you type Then press Enter 2 After you type the password correctly and press Enter the compute
69. mouse and may come with the operating system and software already installed on a hard disk drive If you purchased any optional equipment that wasn t installed at the factory such as option cards memory modules a hard disk or a diskette drive you install these options before you connect your computer See Chapters 4 and 5 for instructions 1 2 Setting Up Your System Connecting the Computer Use theillustration below to locate the ports on the back of your system as you connect the keyboard monitor printer and other devices monitorcable monitor AC inlet ouo ouo ouo ce COMI COM2 AC inlet AC outlet MOUSE PARALLEL Connecting a Keyboard To connect a keyboard hold the cable connector so the arrow on the connector faces up Insert it into the port marked K B Connecting a Mouse If your system came with an Epson PS 2 compatible mouse you connect it to the computer s built in mouse port To connect the mouse insert the connector into the port marked MOUSE Setting Up Your System 1 3 Caution Although the connectors and ports for the mouse and keyboard are physically identical they cannot be used interchangeably Be sure to plug the mouse connector into the MOUSE port or you may damage your system If your system has not already been configured you may need to install a mouse driver See your mouse manual for instructions If you are using Windows 3 1 you
70. moving video Option slots length Intro T A 3 power limits ASIA S 6 Index Optional equipment Optional memory installing 4 21 Outlet electrical 1 5 6 7 P Parallel port connecting connector A 11 controller A 2 13 location reassigning 4 7 Password option llntro 2 problems 7 9 Supervisor 2 9 10 3 4 5 User 2 910 3 4 5 using 3 4 5 Password protection 2 9 10 Pause button EE Physical format hard disk 7 8 7 8 Port keyboard 13 location mouse Mtro 1 LS tr parallel Mntro 1 1 3 1 5 6 serial ao VGA intro 1 1 3 424 AL Post installation procedures 4 29 Power button 1 7 8 inlet AC _1 5 47 3 light 1 77 3 7 5 Power cable computer 1 5 7 4 2 4 4 diskette drive 5 16 18 7 7 hard disk drive 5 6 7 monitor 1 47 6 Power QE monitor 1 5 option cards 4 15 7 11 Power suppl 7 5 16 18 frequency A 4 input ranges A A 4 limitations 4 15 7 5 location maximum o ee A 4 removing 415 ms Power on diagnostics 1 8 Precautions iii viii 1 1 ae Printer te Li an HE Shocking connections a connecting 1 5 6 connector 1 5 6 drivers problems turning on T8 Processor see Processor oS changing era fast 367 A 1 keyboard_co Frend 3 6 7 ai d RAM Intro 1 42 4 A 1 2 Read write erors 79 slot 3 Real time clock RESET button aa 1 Resolution ideo resolutions ROM
71. ms LEA protective card removing 5 1 types Display adapters Display option SETUP 2 4 DMA assignments A 13 DOS see MS DOS Double word I 0 6 6 7 8 DRAM DRAM ER chips installing type 4 21 A 1 Drivers configuring 6 3 4 IDE Intro 3 2 6 6 1 6 5 6 7 8 9 mouse 14 7 12 printer 7 11 Windows 6 1 4 Drives see Diskette drive or Hard disk drive E EGA VGA Electric shock Electrical circuitry 1 8 7 3 outlet 1 5 6 7 3 Electromagnetic interference Electronic Bulletin Board Intro 3 Environmental conditions requirements Epson Connection Intro 6 7 Errors diskette drive 7 7 hard disk drive 7 8 keyboard 7 5 read write External device prob 7 12 F Faceplate removing replacing 5 18 Factory default settings Fast processor speed 3 67 A 1 Files repairing 7 7 Fixed Disk Setup option 2 5 Formatting diskettes hard disk d rive 7 8 Frequency power suppl Full length option slots A 3 Function keys SETUP 2 2 3 G Grounding plate 5 3 yourself 4 3 4 22 4 27 Guiderail 5 3 H Half length option slots A3 Hard disk drive access light 1 7 auto sensing 2 5 7 8 available options A 6 bays 4 5 5 1 2 5 12 13 Index 3 Hard disk ue IDE hard disk drive cable 5 2 7 controller 4 7 En interface 6 1 connecting cables am Indicator lights connector diskete drive controller power 1 7
72. n program manuals for instructions You may also want to install the optional extended video drivers for some of your application programs See Chapter 6 for more information Running the SETUP Program Chapter 3 Using Your Computer This chapter briefly describes the following operations Q Inserting and removing diskettes Q Stopping a command or program Q Resetting the computer Q Using the password Q Changing the processor speed inserting and Removing Disks To insert a diskette into a 3 5 inch drive hold the diskette with the label facing up and the metal shutter leading into the drive as shown in the following illustration Slide the diskette into the drive until it dicks into place release button metal shutter Using Your Computer 3 1 To insert a diskette into a 5 25 inch drive hold the diskette with the labd facing up and the read write slot leading into the drive Turn down the latch to secure the diskette in the drive When you want to remove the diskette make sure the drive light is off then press the release button or turn the latch Remove the diskette and store it properly Caution Never remove a diskette or reset or turn off the computer while a diskette drive light is on You could lose data Also remove all diskettes before you turn off the computer Stopping a Command or Program You may sometimes need to stop a command or program while it is running If you have entered a DOS o
73. nd video memory as well as specific blocks of ROM Your computer can access RAM faster than ROM The options on this screen allow your system to copy the contents of its system and or video ROM into RAM When you use shadowing your system can perform certain operations faster This provides a significant increase in performance Note For the best system performance always set the System shadow and the Video shadow optionsto Enabled If you enable shadowing for specific regions the ROM located in this region is copied to the shadow area Configuring Chipset Registers You usethe Advanced Chipset Control option to change the values in the chipset registers and optimize your system s performance Setting these values correctly will increase your system performance however setting these values incorrectly may cause your system to malfunction or shut down Be sure to set the Auto Configuration option to Enabled to let the system automatically configure these options to avoid problems Running the SETUP Program 2 7 The options that the system automatically configures for optimum performance are listed below Memory remapping Refresh cycle DRAM wait state CPU dock selection Keyboard clock selection AT clock selection DRAM type NPU ready delay Divider of refresh frequency Hold PD bus Setting the Boot Options 2 8 When you select this option from the Main Menu you see the Boot Options screen TheDisk drive bo
74. ng the drive and power cables to the drive Follow the steps below to connect the hard disk drive ribbon cable and a power supply cable to the drive 1 Locate the hard disk drive connector on the end of the hard disk drive ribbon cable 2 Locate pin 1 on the drive connector If you do not see it on the connector casing turn the drive over so you can see the drive s circuit board as shown below There is a 1 or 2 printed on the board to identify the side of the connector containing pin 1 red wire 3 Position the connector on the cable so that the red wire aligns with pin 1 on the drive 4 Make sure the holes in the cable connector fit over all the pins then push in the connector 5 6 Installing and Removing Drives Caution If you do not correctly align the holes with the pins you could severely damage your hard disk drive when you push in the cable connector 5 Locate one of the power supply cables that lead from the power supply They have multi colored wires and a plastic connector on the end 6 Position the power supply cable connector so that its notched corners line up with the notched corners of the power supply connector on the hard disk drive notched corners 7 Make sure the holes fit over all the pins and then push in the connector Caution If you do not align the cable connector correctly you could severely damage your hard disk drive when you push it in Installing and Rem
75. nge range Storage range Temperature 41 to 90 F 4 to 140 F 4 to 140 F 5 to 32 C 20 to 60 C 20 to 60 C Humidity non 20 to 90 10 to 90 10 to 90 condensing Altitude 330 to 9 900 ft 330 to 39 600 ft 330 to 39 600 ft 100 to 3 000 m 100 to 12 000 m 100 to 12 000 m Tested Operating Environments Although your system will run most software applications the following operating environments have been tested for compatibility with your system As new environments become available these also will be tested MS DOS 3 1 to 5 0 and 6 0 DR DOS 6 0 Novell NetWare 2 2 3 11 and 4 0 Novell NetWare Lite 1 1 OS 22 1 SCO UNIX Windows 3 1 Windows for WorkGroups Certified as Workstation tested as File server Your system has also received Noval s Yes NetWare tested and approved certification as a workstation Specifications A 5 Options Available from Epson The following list represents the options available for this product from Epson Other options are available from other vendors Call your nearest marketing location for more information on specific options Options CE BE 20 Professional Series monitor CIE Mouse 6 pin PS 2 type mouse A880282 Mass storage devices Additional diskette 5 25 1 2MB FDD A811371 drives 3 5 1 44MB FDD A811381 Hard disk drives 80MB HDD w embedded AT controller 120MB HDD w embedded AT controller 170MB HDD w e
76. not respond Try turning the computer off wait 20 seconds and turn it on again 7 4 Troubleshooting Your computer sudden y stops operating You may have overloaded the power supply limitations See your option card manual s for the power requirements for your option card s Then check Appendix A to see if you have exceeded the option slot power limits Keyboard Problems The screen displays a keyboard enor message when you tum on of reset the computer Make sure the keyboard is securely connected to the correct port Nothing happens when you type on the keyboard See The Computer Does Not Respond above The cursor keys on the numeric keypad do not work properly If the Num Lock light in the upper right corner of the keyboard is lit press NumLock to turn off the function Monitor Problems There isno display on the screen Check that the monitor s power switch is on and that its power light is on The power light is on but you still do notsee anything on the screen Check the brightness and contrast controls Troubleshooting 7 5 If you still do not see anything on the screen make sure the monitor is securely connected to the computer If you are running an application program see if you need to set up the program for the type of monitor and display adapter you have Also make sure you are using the appropriate monitor and display adapter for your software Note You must use a VGA monitor
77. on of the mounting bracket on page 5 8 and the one below while following these steps 1 Remove the screw securing the mounting bracket to the base of the computer and slide the mounting bracket toward the diskette drive bays until the slots clear the tabs See the illustration on page 5 8 2 Lift the mounting bracket out of the computer 5 10 Installing and Removing Drives 3 Turn the hard disk drive over and locate the four mounting holes on the drive 4 Position the bracket on the hard disk drive aligning the holes in the bracket with the holes on the drive 8 5 Secure the bracket to the drive with four screws Note If you plan to install two hard disk drives you must use flat head screws to secure this drive to the mounting bracket You can purchase flat head screws at any hardware store request this size 6 32UNC x 8 FH M Also make sure you set the jumpers on both hard disk drives to indicate which is the master and which is the slave drive See the documentation that came with your drive for instructions Installing and Removing Drives 5 11 6 Turn the drive and the mounting bracket over then slide the slots in the mounting bracket under the tabs at the base of the computer until the tabs hold the bracket in place 7 Secure the mounting bracket with the retaining screw Note If the drive does not fit within the internal bay you can move the mounting frame toward the diskette drive ba
78. ons See your option card manual s for the power requirements Then check Appendix A for the option slot power limits Before you install an option card see if you need to change any jumper settings on the system board For example if you install a SCSI hard disk drive you may need to change jumper J 35 to disable the IDE hard disk drive controller See page 4 6 for more information on jumpers Note You cannot install a video display card in this system Refer to the illustrations below and follow these steps to install an option card 1 If you are using a 16 bit option slot go on to step 2 If you are using an 8 bit slot near the power supply you need to move the power supply before you can remove the metal slot cover Installing and Removing Options 4 15 Remove the two retaining screws securing the power supply to the back of the computer and the third retaining screw holding the power supply to the base of the computer as shown below Be careful not to disconnect any of the cables Slide the power supply out of the way 2 Remove the retaining screw securing the option slot cover to the computer as shown below Keep the screw to secure the option card to the computer 4 16 Installing and Removing Options 3 Slide out the slot cover and set it aside Store it in a safe place in case you remove the option card later 4 Unpack the option card and adjust any sw
79. ords printed in lowercase italics represent optional parameternames here you would type the actual path and filename such as WORK CONTACT SERIAL 1 Names of hardware elements Where to Get Help If you purchased your computer outside the United States please contact your dealer or the marketing location nearest you for customer support and service International marketing locations are listed at the back of this manual If you purchased your computer in the United States Epson provides the following support services through the Epson Connection Q Technical assistance with the installation configuration and operation of Epson products Q On site Servicer referral Q Assistance in locating your nearest Authorized Epson Reseller or Service Center 6 Introduction Q Q Sales of Epson computers as well as ribbons supplies parts documentation and accessories for your Epson product Customer Relations Epson technical information library fax service also available directly by calling the toll number 310 782 4214 Product literature with technical specifications on our current and new products User group locations If you need help with any software you are using see the documentation that came with it for technical support Epson Connection 800 922 43911 You can also contact Epson at 310 782 0770 and ask for the Epson Connection Introduction 7 Chapter 1 Setting Up Your System This chapt
80. ot sequence option determines the order in which the computer checks the drives when it looks for the operating system Ifyou select then C each time you turn on the computer it tries to load the operating system from drive A If drive A doesn t contain an operating system the computer loads the operating system from drive C If you select C then A the computer tries to load the operating system from drive C first If drive C doesn t contain an operating system the computer tries to load it from drive A If you select C only the computer tries to load the operating system from drive C only Ifyou set the Disk drive boot sequence option to c only you can disable the Floppy seek option This will speed up your boot time Running the SETUP Program You can also enable or disable the system summary screen that the system displays during system startup Disabling the System Summary screen speeds up system startup The System Security and Ant Virus Option When you select this option from the Main Menu you see the System Security and Anti Virus screen You can enable both a Supervisor and a User password to control access to your system and prevent unauthorized users from accessing the diskette drives To specify a User password you must first specify a Supervisor password The passwords can be up to eight characters If you enable the Password on boot option you must enter the Supervisor or User password each ti
81. oving Drives 5 7 Installing the Hard Disk Below the Mounting Bracket If you havea 1 inch tall hard disk drive you can install it below the hard disk drive mounting bracket Refer to the illustrations below and follow these steps 1 Remove the screw securing the mounting bracket to the base of the computer as shown below 2 Slide the mounting bracket toward the diskette drive bays as shown above until the slots clear the tabs 3 Lift the mounting bracket out of the computer and set it aside 5 8 Installing and Removing D rives 4 Align the hard disk drive so that the cables lead toward the diskette drive bays and the four scraw holes on the base of the drive are above the four pegs as shown below pegs 5 Gently lower the drive over the pegs When the pegs are inserted in the screw holes on the base of the hard disk drive the drive will not move from side to side 6 Lower the mounting bracket over the hard disk drive making sure that the slots in the mounting bracket fit over the tabs on the base of the computer Installing and Removing Drives 5 9 7 Slide the bracket toward the side of the computer as shown below until the tabs hold the bracket in place 8 Secure the mounting bracket with a screw on each side as shown above Installing the Hard Disk On the Mounting Bracket You can install a hard disk drive on top of the mounting bracket rather than under it Refer to the illustrati
82. r optional video micro option memory processor card and diskette sockets connector system drive board board connector SIMM sockets video memory power supply optional system extemal BIOS chip cache sockets hard disk drive drive bays mounting bracket Installing and Removing Options 4 5 Changing the J umper Settings The main system board in your computer has a number of jumpers that control certain functions These jumpers are preset at the factory to default positions See the illustration below to locate the jumpers on the system board J5J6J7J8 J16 ei 78 D 5 I J35 J25 J26 J27 J28 J34 Note These are the only jumpers you may need to change Other jumpers on the system board are for service purposes only 4 6 Installing and Removing O ptions Use the information in the following tables to change jumper settings if necessary Jumper settings Jumper Jumper number setting Function J5 1 2 Assigns PARALLEL port as LPT1 2 3 Assigns PARALLEL port as LPT2 J6 1 2 Assgns COM 1 serial port as COM 1 2 3 Assigns COM 1 serial port as COM3 J7 1 2 Assgns COM2 serial port as COM2 2 3 Assigns COM2 serial port as COM4 J8 1 2 Enables diskette drive controller 2 3 Disa bles diskette drive controller J16 12 slectsa CPU clock peed of 33 MHz 486SX 33 486DX33 486DX2 66 5 6 Selects a CPU clock speed of 25 MHz 486SX 25 486DX2 5
83. r 1 4 screen colors 6 4 screen resolutions 6 1 264 VGA drivers 6 4l Write protection Z ZIF socket 4 27 28 ZIP chips 4 21 23 A 1 Index 9 4002497
84. r Local bus provides increased performance and speed See also Bus 4 Glossary Main system board The circuit board inside your computer containing the circuitry and components your computer needs to operate Math coprocessor A device that enables the computer to process mathematical calculations faster by using floating point numbers instead of whole numbers M egabyte MB A unit used to measure storage space in a computer s memory or on a disk One megabyte equals 1024KB kilobytes M egahertz MHz A unit used to measure oscillation frequency such as that of a computer s internal clock A megahertz is one million cycles per second Memory module A small circuit board commonly called a SIMM single inline memory module that contains surface mounted memory chips You can add memory modules to the main system board to expand your computer s memory Mic roproc essor A small CPU on one semiconductor chip See also CPU Numeric keypad The number and cursor control keys grouped together on the right side of the keyboard The operation of the dual use keys on the numeric keypad is controlled by the NumLock key Glossary 5 Parallel An interface that transmits data simultaneously over separate wires in a cable See also Serial Pathname The directory name s you specify to locate a file For example the pathname for the file SALES stored in the subdirectory BUSINESS is BUSINESS SALES Power
85. r type Position 2 pin On 3s ie 3 pin 1 2 4 pin Off To move a jumper from one position to the other use needle nose pliers or tweezers to pull it off its pins and gently move it to the desired position Caution Be careful not to bend the jumper pins or damage any components on the main system board Replace any option cards you removed See page 4 14 for instructions Installing and Removing Options 4 9 Installing Memory Modules SIMMs Your computer comes with 4MB of memory ona SIMM By installing additional SIMMs you can increase the amount of memory in your computer up to 64M B There are two SIMM sockets on the main system board and each can contain one memory module You can install 1MB 2MB 4MB 8MB 16MB and 32MB SIM Ms The following table shows the possible SIMM configurations When the front of the computer is facing you BANK Ois on the right An xin the table below indicates no SIMM installed SMM configurations BANK O BANK 1 Total memory 4MB x 4MB 4MB 1MB 5MB 4MB 2MB 6MB 8MB X 8MB 8MB 1MB 9MB 8MB 2MB 10MB 8MB 4MB 12MB 8MB 8MB 16MB 16MB X 16MB 16MB 1MB 17MB 16MB 2MB 18MB 16MB 4MB 20MB 16MB 8MB 24MB 16MB 16MB 32MB 4 10 Installing and Removing Options SMM configurations continued BANKO BANK 1 Total memory 16MB 32MB 48MB 32MB xX 32MB 32MB 1MB 33MB 32MB 2MB 34MB 32MB 4MB 36MB 32MB 8MB 40MB 32MB
86. r application program command that you want to stop try one of the following Q Press Pause Q Hold down Ctrl and press C a Hold down Ctrl and press Break If these methods do not work you may need to reset the computer as described below Do not turn off the computer to exit a program or stop a command unless you have to because the computer erases any data you did not save 3 2 Using Your Computer Resetting the Computer Occasionally you may want to clear the computer s current settings or its memory without turning it off You can do this by resetting the computer For example if an error occurs and the computer does not respond to your keyboard entries you can reset it to reload your operating system and try again However resetting erases any data in memory that you have not saved so reset only if necessary Caution Do not reset the computer to exit a program Some programs classify and store new data when you exit them If you reset the computer without properly exiting a program you may lose data When you reset the computer the operating system must be either on the hard disk or on a diskette in drive A so if you do not have a hard disk insert the operating system diskette in drive A If you are using DOS you can hold down Ctrl and Alt and press Del You can also press the RESET button located on the front right side of your computer See the illustration below The screen displays nothing for a
87. r loads the operating system or starts SETUP If you don t enter the correct password the first time you type it you can try two more times If you haven t entered the correct password on the third try the computer locks up to prevent unauthorized access You see the message System Disabled You must turn off the computer and start over You can reset the computer using the RESET button but you cannot reset the computer by pressing Ctrl Alt Del Note If you want to delete your password you must run the SETUP program and follow the instructions for deleting a password in Chapter 2 If you do not renember your password see Password Problems in Chapter 7 Using Your Computer 3 5 3 6 Changing the Processor Speed Your computer s processor can operate at two speeds fast speed the speed of your microprocessor or slow speed 8 MHz The slow speed is available to provide compatibility with older application programs When your computer is operating at fast speed the TURBO light on the front panel is on When the computer is operating at slow speed the light is off You should use fast speed for almost everything you do because your programs will work faster However certain application programs have specific timing requirements and can run only at the slower speed See your software manual to determine if this is the case Some copy protected programs require the computer to run at slow speed
88. r or other peripheral device follow the appropriate instructions below Using the parallel port Follow these steps to connect a parallel printer to your computer 1 Place the printer next to the computer so that the backs are facing you 2 Align the connector end of the printer cable with the PARALLEL port and plug it in If the connector has retaining screws tighten them 3 Connect the other end of the cable to the printer To secure the cable squeeze the clips at each side of the printer port and push them into place Setting Up Your System 1 5 4 Plug the printer s power cord into a grounded electrical outlet Using the serial ports If you have a printer a modem or a mouse with a serial interface you can connect it to one of the serial RS 232C ports on the back of the computer M ake sure you have a cable compatible with a DB 9P connector To connect a serial device insert the connector into one of the ports marked COM1 and COM2 If you are connecting only one serial device use the COM 1 port Connecting the Power Cord Follow these steps to connect the power cord 1 Plug the power cord into the power inlet on the back of the computer Waming To avoid an electric shock be sure to plug the cord into the computer before plugging it into the wall outlet 2 Plug the other end of the power cord into a grounded electrical outlet 1 6 Seting Up Your System Tuming On the Computer After you
89. ram 3 2 Storage devices Intro 2 Intro 4 ISI A 34 A 6 Supervisor password 2 9 10 3 4 5 System BIOS _Intro 1 2 2 1 24 4 5 7 1 2 configura ion 2 3 4 I O address map A 16 identifying memo tro 1 3 1 8 2 4 2 7 _ memory map A 15 optimizing performance 27 841 specifications A 1 18 startup information 7 3 startup see Booting Sy em 7 3 System Security and Anti Virus option 2 9 10 System Setup option 2 3 4 System Summary option 2 10 T Tag SRAM 424 ea ona A 6 Technical support Intro 6 7 Temperature A 5 Text mode 6 2 Time setting 2 3 Timing requirements 3 6 Troubleshooting 7 1 14 True Color support TURBO light 1 43 6 Turbo speed 4 7 Turning off computer 1 10 4 2 Turning on computer 1 7 U User password 2 9 10 3 4 5 User defined hard disk drive 2 5 6 Utility disk compaction 7 9 V VESA drivers 6 2 VGA connector 1 3 5 A 3 controller Intro 21 A 2 drivers Intro 42 T2 Cu monitor 1 4 5 6 1 2 7 6 port Intro 1 1 34 2 4 A 13 resolutions standard 6 1 Video 1 5 display type 2 4 drivers installing 214613 local bus inert ntro resolutions A 2 ROM Video a configuration high speed oT installing _4 21 23 cag on system board RAM Intro 2 2 7 WwW Wait state DRAM 2 8 Weight computer A Width computer A 4 Windows driver 6 14 font size 6 4 5 mouse drive
90. re it with the mounting bracket You will not be able to attach then once the bracket is in place Connecting the drive cable to the system board 5 4 If you need to connect the hard disk drive ribbon cable to the system board follow the steps below If the hard disk drive ribbon cable is already attached to the system board see Connecting the drive and power cables to the drive on page 5 6 1 Locate the hard disk drive ribbon cable it is a flat cable with a connector on each end and an additional connector on the ribbon cable system board hard disk drive connector connector red wire Installing and Removing D rives 2 Locatethe hard disk drive connector on the system board AR red wire hard disk drive connector pin 1 3 Position the system board connector on the cable so that the red wire aligns with pin 1 of the connector on the system board There is a 1 printed on the system board to identify pin 1 4 Make sure the holes in the cable connector fit over the pins in the system board connector then push in the cable connector Caution If you do not correctly align the holes with the pins you could severely damage your systen board when you push in the cable connector Installing and Removing Drives 5 5 Connecti
91. remove your computer s cover to install options and how to replace the cover when you are finished It then describes the following m q OU 0 Locating the internal components Changing the jumper settings Installing and removing SIM Ms single inline memory modules Installing and removing option cards Removing and re installing the option card connector board Adding video memory Installing external cache Installing microprocessor upgrades Caution Never install options or change jumper settings when the computer is turned on or the power cable is connected to the computer Once you have installed your option see Post installation Procedures on page 4 29 Installing and Removing Options 4 1 Removing the Cover You need to remove the computer s cover to install any of the options described in this chapter or to install or renove a disk drive as described in Chapter 5 Follow these steps to remove the cover L Turn off the computer and then any peripheral devices induding the monitor and printer 2 Disconnect the computer s power cable from the electrical outlet and from the back pane Also disconnect any cables that are connected to the computer including the keyboard cable 3 If the monitor is on top of the computer lift it off and set it to one side 4 Turn the computer around so the back panel is facing you 5 Remove the three screws securing the back panal
92. t an RS 232C device to either of the computer s RS 232C serial ports Serial The type of communication that transmits data from a serial interface to a serial device over a single wire See also Parallel Shadow RAM The feature in your computer that copies the contents of the system video and external BIOS ROMs into the RAM area of memory to speed up processing Glossary 7 SMM See Memo y module Subdirectory In a hierarchical disk directory structure a group of files in a directory within another directory or the root directory True Color A VGA feature that supports 24 bit per pixa color which enables your VGA interface to display 16 8 million colors The screen image looks more like a photograph than a traditional computer image Vesa Video Electronic Standards Assodation The standards set for a common hardware and software interface to super VGA video adapters provides simplified software application access to VGA products VGA Video Graphics Array high resolution display adapter that provides a variety of video modes Your computer s built in VGA controller supports resolutions up to 1280 x 1024 on a compatible monitor depending on the amount of video RAM Video curd See Display adapter card 8 Glossary Wite protect To protect the data on a diskette from being changed by setting the write protect switch on a 3 5 inch diskette or by placing a write protect tab over the notch on a 5 25
93. the computer is turned off and then follow the steps below 1 Remove any option cards that may be blocking your access to the SIMM sockets See page 4 18 for instructions 2 Use your fingers or a small screwdriver to carefully pull away the metal tabs that secure the SIMM at each end as shown below Installing and Removing Options 4 13 3 As you pull away the tabs the SIMM falls to the side Remove it from the socket 4 If necessary follow the same procedure to remove the other SIMM 5 If you are inserting different SIM Ms follow the instructions on page 4 11 to install your new SIM Ms 6 Replace any option cards you removed as described below installing an Option Card This section explains how to install option cards in your computer Your computer has three 16 bit full length slots and two 8 bit half length slots to accommodate a total of five option cards Usually it does not matter which slot an option card occupies as long as the card fits in the slot For example you can place some 8 bit cards in a 16 bit slot However you cannot install a 16 bit card in an amp bit slot 4 14 Installing and Removing Options Check the components on your option card and the system board before deciding which slot to use Make sure that no components are touching or obstructing other cards or cables Caution Make sure the power requirements for the option cards you install do not exceed the power supply limitati
94. to identify your Windows directory press Enter to accept the default or delete the default and type the path for your Windows directory Select ox or press Enter The program copies the Windows drivers and the S amp RES utility to the program directory and creates a SetRES utility icon in your Windows program manager When you see the message taling you that the drivers and utility were successfully added select OK or press Enter Configuring the Drivers Once you have used the INSTALL program to copy the drivers to your Windows program directory follow these steps to configure the drivers L Open the Windows Setup icon 2 Select Options Installing VGA and IDE Drives 6 3 3 Select Change System Settings 4 Select Display 5 From the Display menu select Other Requires disk provided by a hardware manufacturer 6 When the program prompts you to insert your display driver diskette and displays the path insert the Drivers diskette and press Enter You see a list of drivers and their associated resolutions 7 Select the driver you want and press Enter 8 When you se Accept the configuration as shown above press Enter 9 Follow the rest of the instructions on the screen and in your Windows documentation to complete the installation To change your VGA resolution you can run the Setup program from within Windows or you can run the SetRES utility described in the next section SetRES 6 4 The
95. to remove any option cards that may be blocking your access to the hard disk drive area Once you have installed the drive replace any option cards you removed See Chapter 4 for instructions 5 2 Installing and Removing Drives Removing the Mounting Frames If there are mounting frames attached to your hard disk drive you need to remove them before you can install the drive Follow these steps L On your drive there may be a plastic guiderail and metal grounding plate attached to one of the mounting frames If so remove the screws securing them to the mounting frame and remove the guiderail and grounding plate plastic guiderail metal grounding mounting frames 2 Then remove the two screws securing each mounting frame to the drive and remove the frames Installing and Removing Drives 5 3 Connecting the Hard Disk Drive Cables To connect the hard disk drive to the computer you need to connect two cables the hard disk drive ribbon cable and a power supply cable The hard disk drive ribbon cable is attached to your system board If you need to remove it for any reason see Connecting the drive cable to the system board below for instructions on reconnecting the cable to the system board Otherwise see page 5 6 for instructions on connecting the ribbon cable and power supply cable to the drive You should connect both the hard disk drive ribbon cable and the power supply cable to the drive before you secu
96. ularly switch on and off 10 Do not allow the computer s power cord to become damaged or frayed 11 If you use an extension cord with the computer make sure the total of the ampere ratings of the devices plugged into the extension cord does not exceed the ampere rating for the extension cord Also make sure the total of all products plugged into the wall outlet does not exceed 15 amperes 12 Do not insert objects of any kind into this product through the cabinet slots 13 Except as specifically explained in this User s Guide do not attempt to service the computer yourself Refer all servicing to qualified service personne 14 Unplug the computer from the wall outlet and refer servicing to qualified service personnel under the following conditions A B C When the power cord or plug is damaged If liquid has entered the computer If the computer does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and often requires extensive work by a qualified technician to restore the computer to normal operation If the computer has been dropped or the cabinet has been damaged If the computer exhibits a distinct change in performance iv Instructions Importantes de S curit L Lire compl tement les instructions qui suivent et les conserver pour references futures
97. umper When you turn the computer back on after changing J34 the SETUP values are reset to their factory defaults Both the Supervisor and the User passwords are disabled Be sure to turn off the computer and set J34 back to 2 3 before you start work Troubleshooting 7 9 Software Problems The application program does not start Check that you are following the correct procedure for starting the program and that it is installed correctly If you do not have a hard disk make sure the correct diskette is in the diskette drive If you need help contact your software manufacturer The application program is having trouble reading a key disk You may be running an application that requires a slower processor speed You need to change the turbo switch jumper J22 See Chapter 4 for information on changing the jumper Your application has locked the computer making if unresponsive to keyboard commands Reset the computer and try again If resetting the computer does not help turn it off wait 20 seconds then turn it on again Some software like OS 2 UNIX or NetWare 3 11 needs a minimum of 4MB to 8MB of RAM to work correctly Check your software documentation for the minimum memory requirements If necessary add additional memory using the instructions in Chapter 4 Printer Problems The printer does not work at all Check that the printer has power and is properly connected to the computer Also make sure your print
98. ys and align only one set of the slots on the mounting bracket with the tabs on the computer In this case you insert the retaining screw in the front slot on the mounting bracket as shown below 5 12 Installing and Removing Drives Removing a Hard Disk Drive From the Intemal Drive Bay To remove a hard disk drive reverse the installation steps outlined above Then disconnect the hard disk drive ribbon cable and the power supply cable from the back of the drive When you disconnect the cables grasp the connectors and pull them straight out so you do not bend the pins do not pull on the cables Use the screws to again secure the hard disk drive mounting bracket to the base of the computer Installing a Drive in the Upper Extemal Drive Bay Your system comes with a 3 5 inch diskette drive installed in the lower externally accessible drive bay You can also install a diskette drive a CD ROM or a tape drive in the upper externally accessible drive bay If you are installing a tape drive with a standard 5 25 inch diskette drive connector you can connect it using the diskette drive cable that came with your system Before you install a drive in the upper drive bay remove the cover Once you have the drive installed replace the cover following the instructions in Chapter 4 Installing and Removing Drives 513 Follow these steps to install a drive in the upper drive bay 1 Remove the faceplate from the bay by pushing it forw

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