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Epson DLQ-3000+ User's Manual

1. Width 101 6 to 406 4 mm 4 0 to 16 0 inches Length page 101 6 to 559 mm 4 0 to 22 0 inches Labels Width 63 5 mm 2 5 inches minimum Height 23 8 mm 0 94 inch minimum Corner Radius 2 to 3 mm 0 079 to 0 118 inch Weight 64 g m 17 Ib Thickness Backing sheet 0 07 to 0 09 mm 0 0028 to 0 0035 inch Total 0 16 to 0 19 mm 0 0063 to 0 0075 inch Quality Plain paper or the same quality labels with continuous backing sheet Printable area SEU A 18 C nii A 12mm 0 47 inch or more B Y C 1 o gt i o B 1 2 mm 0 0472 inch or more C j EE e 1 dL s I C 3mm 0 118 inch or more x Envelopes Size No 6 165x92 mm 6 5 x 3 6 inches No 10 241 x 105 mm 9 5 x 4 1 inches Thickness 0 16 to 0 52 mm 0 0063 to 0 021 inch Any differences in thickness within the printable area must be less than 0 25 mm 0 0098 inch Weight 45 to 91 g m 12 to 24 Ib Quality Bond envelopes plain envelopes and airmail envelopes not glued on the flap Specifications A 9 Printable area A Omm 0inch ormore The minimum top marging for feeding from the cut sheet feeder B is 4 2 mm 0 165 inch B 3mm 0 118 inch or more A Postcards Width 105 to 148 mm 4 13 to 5 83 inches Length 147 to 148 mm 5 8 to 5 83 inches Thickness 0 22 mm 0 0087 inch Weight 192 g nt 51 Ib Quality Plain paper and recycled paper Printable area Same as envelopes Continuous forms with labels Same as labels except for the followin
2. so Printer Parts o ro Oo Cc 5 o E s 2 E c O SE amp 3 2 8 E o E gt E D D p E gt Q o d O o BH g 3 S o Qo x er 3 a a U o o o o E 8 Uv O 5 Oo 3 o lt D ER i AF E 2 c Gi lel D E y ME BE o D El QT e v WT 8 IS ribbon cartridge front paper guide serial interface paperthic kness lever power switch left edge guide parallel interface Control Panel EPSON 24 Pin Dot Matnx Pnnter DLQ 3000 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of SEIKO EPSON CORPORATION The information contained herein is designed only for use with this EPSON printer EPSON is not responsible for any use of this information as applied to other printers Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATIONSs operating and maintenance instructions SEIKO EPSON CORPORATION shall not be
3. Note ni mode the Tear Off button is disabled and the Load Eject button only feeds forms forward 1 At the back of your printer tear off the last label form that has entered the printer 2 Press the LF FF button to eject the last label form forward 3 32 Paper Handling 3 To print on another type of paper press the PaperSelect button to select 2 and make sure the Packs 2 message appears on the control panel display Caution ul Do not leave continuous forms with labels loaded in the printer between print jobs they tend to curl and may come off their backing sheet and jam the printer when you resume printing Overlapping multi part forms with labels This kind of continuous paper is a combination of the two types of forms described above Be sure to follow any special instructions intended for either type For this paper make the thickness settings using the EPSON Label Form Utility Read the on screen instructions on this utility See page 2 23 for instructions on accessing the utility Caution ul Use overlapping multi part forms with labels only under normal operating conditions because labels are especially sensitive to temperature and humidity Paper Handling 3 33 Loading overlapping multi part forms with labels 1 Make sure of the following Q Your software settings keep the printing entirely within the printable area For information about the printable area see the paper specification
4. If the perforation is not aligned with the tear off edge you can adjust the tear off position using the micro feed feature See Adjusting the tear off position on page 3 39 3 When you resume printing the printer automatically feeds the paper back to the top of form position and begins printing You can also manually feed the paper back to the top of form position by pressing the Tear Off button 3 22 Paper Handling You can leave auto tear off mode on even when you are using single sheets because the mode is disabled when you move the paper release lever to the single sheet position Removing continuous paper 1 After you finish printing press the Tear Off button The printer advances the paper to the tear off position Note When the auto tear off function is on the printer advances the paper perforation to the tear off position automatically You can turn on the auto tear off function by using SelecType or the EPSON Remote utility For instructions see SelecT ype on page 4 6 or open EPSON Remote as described on page 2 23 and follow the on screen instructions 2 Tear off the printed pages 3 Pressthe Load Eject button to feed the continuous paper backward out of the printer and into the standby position 4 To completely remove continuous paper from the printer open the sprocket covers Remove the paper from the tractor unit and then close the sprocket covers Paper Handling 3 23 Using Specia
5. A 13 Q The paper release lever is set to the tractor position Q The setting in Page Tractorin SelecType 1 matches the page length of the form you use Note In Overlapping Form and Hit modes the printer automatically activates the AUTO paper thickness function even though the paper thickness lever may be set to another position Paper Handling 3 29 2 Select Overlapping Form mode using SelecType 2 Caution Q Printing on the edge of overlapping multi part forms can damage the print head A Besure to select Overlapping Form mode when using this type of paper otherwise your printer may be damaged 3 Follow the instructions in Loading continuous paper with the tractor on page 3 14 To tear off and eject overlapping multi part forms Always tear off and eject overlapping multi part forms according to the procedure below Note In Ovenapping Form mode the Tear Off button is disabled and the Load Eject button only feeds forms forward 1 At the back of your printer tear off the last overlapping multi part form that has entered the printer 2 Press the LF FF button to eject the last overlapping multi part forms forward 3 30 Paper Handling Continuous forms with labels This kind of continuous paper has one label on each page This is different from label paper which consists entirely of labels When priting on continuous forms with labels the printer must adjust the height of the print head for the ex
6. Customer DUDDOEL auk eu ee doe Ro Te aset eode C 3 Faxon EPSON acu a amp 64 oe SW OES EEE EO C 3 EPtec Bulletin Board Service for latest drivers and DIIS RET 5 oe ts Oo So Rd Ss ee A C 4 World Wide Web rr entes C 4 For Australian Users 0 0000000 ee eee eee C 5 EPSON FAXBACK opace aoka ts Bob tee eR C 5 EPSON Bulletin Board System C 5 Internet URL http www epson com au C 5 YOtiPdealeks e zem uum 4 AS ueque DS membr s C 5 EPSON Helpdesk seisan anarei Octo e rra ed C 6 Foroineapore Users s doc bot bao Seem o eee eh C 6 Por Hong Kone Users sss vo a ha i ea qi Ye Ee os C 7 Interet home page does oq ome deed od etd teca C 7 Electronic bulletin board system C 7 Technical Support Hotline doh ex hee ae BE ms C 7 For Philippines Users 2 2 a od ad t pt oe be A Dee C 8 Glossary Index introduction Your new EPSON DLQ 3000 24 pin dot matrix printer offers high performance with a wide range of features in a compact design You will find the same high quality printing and ease of operation you have come to expect from EPSON printers Features Here are some of the features that make your printer a great value a High speed draft mode printing of up to 444 characters per second cps at 10 characters per inch cpi The ability to handle a wide range of paper types including single sheets continuous paper multi part forms one original plus up to six copies l
7. Installing EPSON Status Monitor 2 on page 2 8 for instructions Understanding the EPSON Status Monitor 2 window After you install EPSON Status Monitor 2 and restart your computer the Status Monitor starts automatically and adds a printer shaped background monitoring icon to the taskbar at the bottom of your computer screen 5 2 Using EPSON Status Monitor 2 Double click the background monitoring icon to open the window shown below You can also open this window from Start Click Start point to Programs point to Epson then click the EPSON Status Monitor icon IF EPSON Status Monitor 2 _ Oy x Printer View Settings Help amp Installed Printers Job Cout dh EPSON DLO 3000 Ready or Printing Operating NUM 2 Read the following for a brief overview of the EPSON Status Monitor 2 features For more information on using this utility see Help menu on the next page Menus Printer menu This menu allows you to get detailed information on printer and print job status for any printer you select in the Installed Printers list Click Printer Statusfor detailed information on the selected printer s status or click J ob Statusto get details on jobs waiting to print Click Close to close the EPSON Status Monitor 2 window For more information on using the Printer Status window see page 5 6 Using EPSON Status Monitor2 5 3 View menu This menu lets you control the appearance and content of
8. attached to the tractor but is no longer in the paper path 4 Move the paper release lever to the single sheet position Note If you load another type of continuous paper you need to remove the cut sheet feeder interface Cards You can use optional interface cards to supplement your printers built in parallel interface The EPSON interface cards below are compatible with your printer Not all interfaces are available worldwide The asterisk isa substitute forthe last digit which variesby country Using Printer Options 6 11 If you are not sure whether you need an optional interface or would like to know more about interfaces contact your dealer installing an interface card Follow the steps below to install an optional interface card 1 Make sure the printer is turned off Unplug the printer s power cord and disconnect the interface cable 2 Remove the screws securing the shield plate to the back of the printer and remove the plate 3 Slide the interface card along the slots on both sides of the interface compartment Firmly push in the card to make sure the connector at the back of the card is fully inserted into the printer s internal socket 6 12 Using Printer Options Then reinsert the screws and tighten them Note Store the shield plate in a safe place you will need to reattach it if you remove the interface card To remove the interface card reverse the
9. explains how to use optional accessories with your printer Chapter 7 Maintenance and Transportation provides maintenance information including transportation guidelines Chapter 8 Troubleshooting contains troubleshooting information If the printer does not operate properly or the printed results are not what you expect see this chapter for solutions Introduction 3 Appendix A Specifications provides specifications for the printer and the optional cut sheet feeder Appendix B Command Lists and Character Tables lists the printer s commands and character tables Appendix C Contacting Customer Support lists the best ways for getting help and more information about EPSON products and services A Glossary and an Index are provided at the end of this manual Warnings Cautions and Notes 4 Warnings must be followed to avoid bodily injury Ea Cautions must be observed to avoid damage to your equipment Notes contain important information and useful tips on the operation of your printer Introduction Chapter 1 Setting Up the Printer Unpacking the DEDE s s s a a anaa ea A E S a 1 2 Choosing a Place for the Printer 1 3 Assembling the Printer tarada lala iia Ee e eo Oh Bie ew cit 1 5 Installing the ribbon cartridge 1 5 Attaching the paper guides o o ooo 1 8 Pluseme othe Printer wwe es et bee den 1 9 Connecting the Printer to Your Computer 1
10. loads the paper from the cut sheet feeder QO Cause What to do The paper was not properly Load the paper in the front paper loaded in the front paper guide as described on page 3 7 guide One page of your document is printed on two pages ie See O O E Q Q 5 2 Cause What to do The paper size setting in your Adjust the paper size setting in your application software does not application or the printer driver match the size of the paper loaded in the printer The printer does not load the paper you want when you switch between the cut sheet feeder and the tractor Cause What to do The paper release lever is set Set the paper release lever correctly incorrectly for tractor feeding for single sheet feeding and for clearing a paper jam Operation The Pause light is off but the printer does not print Cause What to do The interface cable is not Check that both ends of the cable plugged in securely between the printer and the computer are plugged in securely If the cable is connected correctly run a self test as described on page 8 5 Troubleshooting 8 17 Your interface cable does not Use an interface cable that meets the meet the printer and or requirements of both the printer and computer specifications computer See page 1 10 and your computer documentation Your software is not properly Make sure that your printer is set up for your printer properly selected in your applic
11. 32 points in 2 point inc rements EPSON Sans Serif 10 5 8 to 32 points in 2 point inc rements EPSON Roman T 10 5 8 to 32 points in 2 point inc rements ESPON Sans Serif H 10 5 8 to 32 points in 2 point inc rements Barcode fonts EAN 13 EAN Interleaved 2 of 5 UPC A UPC E Code 39 Code 128 POSTNET Character tables One italic and 10 graphics character tables There are 19 graphics character tables available in certain areas Character sets 14 international character sets and one legal character set Specifications A 3 Paper Note Use recycled paper labels envelopes postcards overlapping forms and continuous forms with labels only under normal temperature and humidity conditions as follows Temperature Humidity 15 to 25 C 59 fo Z7 F 20 to 60 RH Single sheets including single sheet multi part forms A 4 See also Multi part forms on page A 7 Width Length Thickness single sheets multi part forms Weight single sheets multi part forms Quality multi part forms Copies Specifications 92 to 420 mm 3 6 to 16 5 inches 100 to 420 mm 3 9 to 16 5 inches When loading single sheets and single sheet multi part formsthat are glued at the top of the form from the cut sheet feeder 92 to 420 mm 3 6 to 16 5 inches 92 to 364 mm 3 6 to 14 3 inches When loading single sheetsand single sheet multi part formsthat are glued at the top of the form from th
12. 610657 EPSON SINGAPORE PTE LTD No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON TAIWAN TECHNOLOGY amp TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON IBERICA S A Av de Roma 18 26 08290 Cerdanyola del Valles Barcelona Spain Phone 582 15 00 Fax 582 15 55 EPSON PORTUGAL S A R do Progresso 471 1 Perafita 4460 Matosinhos Portugal Phone 02 996 14 02 Fax 02 996 14 11 1996 October EPSON 24 PIN DOT MATRIX PRINTER DLG 3000 User s Guide
13. EPSON Approved Products by Epson UK Limited Safety information v Warning This appliance must be earthed Refer to rating plate for voltage and check that the appliance voltage corresponds to the supply voltage Important The wires in the mains lead fitted to this appliance are coloured in accordance with the following code Green and yellow Earth Blue Neutral Brown Live If you have to fit a plug As the colours of the mains lead of this appliance may not match coloured markings used to identify the terminals in a plug please proceed as follows The green and yellow wire must be connected to the terminal in the plug which is marked with the letter E or the Earth symbol The blue wire must be connected to the terminal in the plug marked with the letter N The brown wire must be connected to the terminal in the plug marked with the letter L If damage occurs to the plug replace the cord set or consult a qualified electrician Replace fuses only with a fuse of the correct size and rating Contents Introduction Led Pes Yer Sau es 3 E a BS ae OUR eus aa Vere odd on i oae e ete DADAS 2 dec eut d SAVE HUI dip AP AE ndi Ie to Toi SERRE eqs How to Use This Manual Warnings Cautions and Notes o o Chapter 1 Setting Up the Printer Unpackne He Enner 2 52245 EA ii UE ES Choosing a Place for the Printer Assemblme the PAn e 48e EU bes
14. Paper Handling 4 Move the paper release lever to the single sheet position Now you can load single sheets from the front or rear paper guide For details see Using Single Sheets on page 3 7 Switching to continuous paper To switch from single sheets to continuous paper follow the steps below 1 If necessary press the Load Eject button to eject the last printed single sheet 2 Make sure continuous paper is loaded in the printer as described under Loading continuous paper with the tractor on page 3 14 3 Move the paper release lever to the tractor position Paper Handling 3 37 The printer automatically advances the continuous paper from the standby position to the loading position when it receives data Using the Micro Feed Feature The micro feed feature allows you to move paper forward or backward in 1 180 inch increments so you can finely adjust the printing and tear off positions Adjusting the printing position The printing position is the position on the page where the print head actually prints during a print job You can change the current vertical printing position temporarily by using the micro feed feature as described in the steps below Note Your printing position setting is in effect only until the next time you load paper or turn off the printer 1 Make sure the printer is turned on 2 Press the Pause button to stop printing The Pause light comes on 3
15. Plug the power cord into a properly grounded electrical outlet Setting Up the Printer 1 9 Connecting the Printer to Your Computer Your printer has two separate interface connections an IEEE 1284 compatible parallel interface and an EIA 232D serial interface See page A 18 for more information If your computer requires a different type of printer interface see page 6 11 for a list of compatible optional interfaces To connect the printer to your computer using the built in parallel or serial interface follow the steps below 1 Make sure both the printer and computer are turned off 2 Plugthe cable connector securely into the appropriate interface connector as shown below parallel interface parallel interface zc Ju uM RE CON connector Squeeze the wire clips together until they lock in place on both sides of the connector 1 10 Setting Up the Printer serial interface Ey EC X RH S S SS IIL NY a Tighten the screws on both sides of the connector senal interface connector Note If the screws that come with the cable do not fit into the connector replace the lock nuts with the optional lock nuts provided with the printer J lock nuts on the interface connect it to the printer s ground connector as shown below If your cable has a ground wire S 4 Plug the other end of the cable i
16. Remove any slack from the ribbon by turning the ribbon tightening knob or replace the ribbon cartridge as described on page 7 2 D amp bum O O E Q Q 5 2 What to do Wait a few minutes the printer resumes printing automatically once the print head cools Part of the printout is missing or dots are missing in random positions Cause The ribbon cartridge is not installed properly There is too much slack in the ribbon or the ribbon has come loose What to do Reinstall the ribbon cartridge as described on page 1 5 Remove any slack in the ribbon by turning the ribbon tightening knob or replace the ribbon cartridge as described on page 7 2 Troubleshooting 8 19 Lines of dots are missing in the printout as shown below FA Am ABCD ARCD ABCD Cause The ribbon cartridge is not installed correctly and the ribbon is twisting or slackening The print head is damaged What to do Stop printing and reinstall it as described Installing the ribbon cartridge on page 1 5 Stop printing and contact your dealer to have the print head replaced Warning Never try to replace the print head yourself because other parts of the printer must be checked at the same time Me 94 95 Incorrect characters are printed Cause Your printer and the computer may not be communicating correctly The wrong character table is selected in your software 8 20 Troubleshooting What to do
17. SelecType mode where you can make the default settings for most of the printer s functions such as character tables margins printer mode serial communication and other settings In many cases you do not need to change the SelecType settings because they are set to the factory default settings which meet the needs of most users Note You can print out a list of the current default settings by holding down the Selec Type button while you turn on the printer The list is printed in the language selected in SelecType Your software program sends printer commands that usually override the SelecType settings If you do not get the results you expect check your software settings first SelecType has two levels Level 1 contains printing functions such as character table page length and margins Level 2 contains printer configuration functions that you change less frequently such as auto tear off interface selection and serial communication settings 4 8 Controlling the Printer Using SelecType This section describes basic operations in SelecType Follow these steps to change the default settings 1 Turnon the printer 2 Press Selec Type to enter the SelecType mode Q Pressing the button once allows you to enter SelecType Level 1 The display shows Q Pressing the button twice allows you to enter SelecType Level 2 The display shows Note Pressing Selec Type three times consecutively exits SelecType an
18. Using the printer driver Before you start printing you should make sure that the printer driver settings match your document requirements While many Windows applications override the printer settings made with the driver some do not See this section for instructions on how to access the printer driver check the printer driver settings and change settings if necessary Accessing the printer driver from Windows applications When you access the printer driver from a Windows application any settings you make apply only to the application you are using The access method explained below is typical for many Windows applications but the way you access your printer driver may differ depending on your application See your application manual for details To access the printer driver select Print Setup or Print from the File menu of your application software If you choose Print Setup you see your application s Print Setup dialog box If you choose Print you see your application s Print dialog box To access the printer driver from the Print dialog box choose Printer Setup Properties or Options depending on the options available in your application You may need to choose a combination of these options The Properties window appears The Page Setup and Advanced menus contain the printer driver settings Click the tabs at the top of the window to open these menus 2 14 Setting Up Your Software Accessing the printer driver fro
19. afterward To access the printer driver from the Start menu follow these steps 1 Click the Start button and then point to Settings 2 Click Printers 3 Right click your printer icon and click Properties The Properties window appears 4 The Paper and Graphics menus contain the printer driver settings Click the tabs at the top of the window to open these menus Checking and changing printer driver settings 2 6 Before printing check that the printer driver settings on the Paper and Graphics menus are appropriate for the kind of document you want to print and change settings as needed When you are finished making changes click OK to apply the settings or click Restore Defaultsto return the settings to their factory defaults Setting Up Your Software Paper menu a OY Orientation Q Paper source Paper size Graphics menu E L Resolution Dithering Intensity Color Select the size of the paper loaded in the printer If you don t see your paper size use the scroll bar to scroll through the list If your paper size is not included A in the list click Custom and enter the paper size in the dialog box that appears Select Portrait or Landscape Click the paper source you want to use Click the printing resolution you want You can leave this option set to Fine which is the default setting or select another dithering pattern depending on the kind of printout you want The displa
20. box to appear The Status Alert displays short messages describing printer status and provides a Detailsbutton that allows you to open the Printer Status window for a selected printer 6 Click OKto save your settings and close the Monitoring Preferences dialog box Using EPSON Status Monitor2 5 9 Using the background monitoring icon 5 10 A printer shaped background monitoring icon appears on the taskbar after you install the Status Monitor Double clicking the background monitoring icon opens the EPSON Status Monitor 2 window Right clicking this icon opens a pop up menu where you can choose to have the Status Alert displayed in front of other windows on the desktop This pop up menu also allows you to turn off the background monitoring feature If you turn off background monitoring the background monitoring icon disappears from the taskbar To turn background monitoring back on open the Settings menu in the EPSON Status Monitor 2 window point to Background Monitoring and select Monitorfrom restart or Monitor now Note The background monitoring feature must be turned on before you can set monitoring preferences for printers in the Installed Printers list Using EPSON Status Monitor 2 Chapter 6 Using Printer Options Cut Sheet TecdEr a and uim eet ee UR E AGE em Re s 6 2 Installing the cut sheet feeder 6 2 Loading paper with the cut sheet feeder 6 5 Loading paper manually from the fro
21. current directory is drive C 2 2 To access the EPSON Remote utility type PRNSET and press Enter To access the EPSON Label Form utility type EPUTIL EPLA BEL and press Enter 3 Follow the on screen instructions to use the utilities Setting Up Your Software 2 23 2 24 Setting Up Your Software Chapter 3 Paper Handling Selecting a Paper Feeding Method Lr 3 2 Paper feeding methods and paper types 3 3 Setting the paper release lever 3 4 Adjusting the Paper Thickness Lever 3 5 Usme Sine eee So v vis ayy an dt oh ho e 3 7 Loading single sheets from the front 3 7 Loading single sheets from the rear 3 10 Using Continuous Paper nicas rra 3 13 Positioning your continuous paper supply 3 13 Loading continuous paper with the tractor 3 14 Using the tear off function o o 3 20 Removing continuous paper aooaa 3 23 Usine Special Paper r amp rutas sis dicun de le edt pe pe rere Oe n ni cL 3 24 Mati part Ons lt bar e e eo bbs 3 24 Jg pb IP 3 25 EONO IODE PHI 3 26 Postcards 8 e riers BR weed dod AA A 3 28 Overlapping multi part forms 3 29 Continuous forms with labels 3 31 Overlapping multi part forms with labels 3 33 Switching Between Continuous Paper and Single Sheets 3 36 Switching to single sheets 3 36 Switching to continu
22. described on page 8 24 Add more paper Remove some sheets See page A 19 for information on the types and quantity of paper that can be loaded with the cut sheet feeder Troubleshooting 8 15 The cut sheet feeder feeds more than one sheet at a time Cause You may have loaded too many sheets in the bin Sheets of paper are stuck together Paper feeding is crooked What to do Remove some sheets See page A 19 for information on the types and quantity of paper that can be loaded with the cut sheet feeder Remove the paper stack fan it and then reload it Cause The right and left paper guides are too far apart The paper is old or creased You may not be using the right type of paper for the cut sheet feeder For example your paper may be too heavy or too light What to do Position the paper guides to match the width of your paper Use only new clean sheets of paper Make sure your paper meets the requirements of your printer and cut sheet feeder See the paper specifications and the optional cut sheet feeder specifications on page A 19 When the printer ejects the paper the Paper Out flashes and the Pause light comes on Cause The printer has not fully ejected your paper 6 16 Troubleshooting What to do Remove the paper by hand the Paper Out light goes out Press the Pause button to resume printing When you try to load single sheet paper manually the printer
23. from the front 3 7 Loading single sheets from the rear 3 10 Usine Continto s Paper sami at dios 3 13 Positioning your continuous paper supply 3 13 Loading continuous paper with the tractor 3 14 Using the tear off function llle 3 20 Removing continuous paper o o ooo oo 3 23 Usine Special Paper sm cs Sm ee aer e do a 3 24 Mult part FOLIIS is sod edd di thc e der eie dox ed dis 3 24 E e Soha eee hee SS eS as EE 3 25 BTV lO Desay at costoso Det eite d oet eee Beene 3 26 ROSICATOS eru race na ee SS ed ede d bow redo dox 3 28 Overlapping multi part forms o 3 29 Continuous forms with labels 3 31 Overlapping multi part forms with labels 3 33 Switching Between Continuous Paper and Single Sheets 3 36 Switching to single sheets o 3 36 Switching to continuous paper oo oo 3 37 Using the Micro Feed Feature ooo o 3 38 Adjusting the printing position o 3 38 Adjusting the tear off position o o 3 39 vii Chapter 4 Controlling the Printer Control Lanel us dtd gode be oat ee sd ee erae ded IIS play ice settee ace E ive d Wow E ers E A ee dog Pee deo OP Gee BR Je Rede ouk Reg d DUROS 4c ax Jour uei di a Eod De og uod o 3 e ede d Other control panel features llle oelec Types E uu oes II abscess Selec Type OVERVIEW so
24. joined with metal staples or bar gluing bar gluin metal stapling A Q The thickness of folding part when extended should be 2 mm or less A 2 mm orless Specifications A 7 Q The binding area should be flat and have no creases Q The sprocket holes of all sheets in the form should be aligned properly Q The binding position should be outside the printable area Dimensions and See page A 4 5 for single sheet multi part forms Printable area See page A 6 7 for continuous multi part forms Labels Q Labels should be securely attached to the backing sheet and the label surface must be flat Q The labels should not peel off their backing sheet under the conditions below label wrapping drum radius 27mm wrapping angle 180 wrapping time 24 hours 3 T ambient temperature 40 C ambient humidity 30 Q When using labels whose backing sheet is entirely covered make sure the cuts around the edges of the labels are perforated label sheet backing sheet Q When using labels whose backing sheet is not covered with the label material see the illustration below and do not set the paper thickness lever to the AUTO position set it manually label backing sheet A 8 Specifications O O O eh cite a O several uncut areas UZ on each sde O O O O AAA comer radius is 2to 3mm i9 O Backing sheet
25. liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION EPSON and EPSON ESC P are registered trademarks and EPSON ESC P 2 is a trademark of SEIKO EPSON CORPORATION Microsoft and Windows are registered trademarks of Microsoft Corporation IBM is a registered trademark of International Business Machines Corporation General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners EPSON disclaims any and all rights in those marks Copyright 1997 by SEIKO EPSON CORPORATION Nagano Japan GB printed on Recycled Paper User s Guide Declaration of Conformity According to ISO IEC Guide 22 and EN 45014 Manufacturer SEIKO EPSON CORPORATION Address 3 5 Owa 3 chome Suwa shi Nagano ken 392 Japan Representative EPSON EUROPE B V Address Prof J H Bavincklaan 5 1183 AT Amstelveen The Netherlands Declares that the Product Product Name Dot Matrix Printer Model P821A Conforms to the following Directive s and Norm s Directive 73 23 EEC EN 60950 Directive 89 336 EEC EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 August 1997 Y Ishii President of EPSON EUROPE B V 11 Safety Information Important Safety Instructions Read all of these in
26. should make sure that the printer driver settings match your document requirements While many Windows applications override the printer settings made with the driver some do not See this section for instructions on how to access the printer driver check the printer driver settings and change settings if necessary Accessing fhe printer driver from Windows applications When you access the printer driver from a Windows application any settings you make apply only to the application you are using The access method explained below is typical for many Windows applications but the way you access your printer driver may differ depending on your application See your application manual for details To access the printer driver setting select Print Setup or Print from the File menu of your application software The Printer or Print Setup dialog box appears Setting Up Your Software 2 5 To access the printer driver from the Print dialog box choose Printer Setup Properties or Options depending on the options available in your application You may need to choose a combination of these options The Properties window appears The Paper and Graphics menus contain the printer driver settings Click the tabs at the top of the window to open these menus Accessing the printer driver from the Start menu When you access the printer driver from the Windows 95 Start menu the settings you make apply to any Windows applications you open
27. the EPSON Status Monitor 2 window and the Installed Printers list You can choose to show or hide the toolbar and status bar and you can choose whether large or small icons will appear next to the printers in the Installed Printers list Clicking List on this menu displays only the printer name and icon in the Installed Printers list Clicking Details displays the printer name status and job count Click Refresh to update the status information shown in the Installed Printers list Settings menu The Settings menu gives you control over the Status Monitor s background monitoring feature and allows you add and delete printers from the Installed Printers list Select a printer from the Installed Printers list and click Monitoring Preferencesto turn background monitoring on or off and to adjust the monitoring preferences for the selected printer Click Background Monitoring to turn the Status Monitor s overall background monitoring feature on or off Clicking Select background monitoring icon allows you to specify the type of printer icon that is displayed on the taskbar when background monitoring is turned on For more information on using the background monitoring feature see page 5 8 Helo menu Choose Help Topicsfrom this menu to get online help about the Status Monitor Click About to view the Status Monitor s version number and copyright information 5 4 Using EPSON Status Monitor 2 Toolbar Many of the commands available on
28. the guidelines below when selecting a location for your printer Q Place the printer on a flat stable surface The printer will not operate properly if it is tilted or at an angle Q Place the printer where you can easily connect it to a network interface cable if necessary Q Leave adequate room around the printer for easy operation and maintenance as shown below y printer cover 453mm Q Place the printer near a wall outlet where you easily unplug the power cord Setting Up the Printer 1 3 Q Avoid using or storing the printer in places subject to rapid changes in temperature and humidity Also keep it away from direct sunlight strong light heat sources or excessive moisture or dust Q Avoid places subject to shocks and vibrations Note for French speaking users Placez l imprimante pres d une prise de contact ou la fiche peut tre d branch e facilement Q Avoid electrical outlets controlled by wall switches or automatic timers An interruption in power can erase information in the memory of your printer or computer Also avoid outlets on the same circuit as large motors or other appliances that can cause voltage fluctuations Q Keep the entire computer system away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Q Use a g
29. top margin and loading position settings in your software or SelecType See the printable area specifications in Appendix A However settings made in Windows applications override settings made in SelecType mode Troubleshooting 8 21 Top margin and loading Use your application software to make position settings made in these settings your Windows applications override settings you makein Note the SelecType mode If you want to eliminate the top margin and print at the very top of the page adjust the top margin in your Windows application little by little until text is printed at the very top of the page All the text is printed on the same line Cause What to do No line feed command is sent Turn on the auto line feed option in at the end of each line of text the SelecType mode or the EPSON Remote utility so that the printer automatically adds a line feed code to each carriage return See SelecType on page 4 8 or Using the printer utilities on page 2 22 The printout has extra blank lines between lines of text Cause What to do Two line feed commands are Turn off the auto line feed option in being sent atthe end of each theSelecType mode or the EPSON line of text Remote utility See SelecType on page 4 8 or Using the printer utilities on page 2 22 The line space setting in your Adjust the line space setting in your application software is application software incorrect 6 22 Troubleshooti
30. you may need to click Printer Setup Options or some combination of these buttons If you accessed the driver from the Control Panel click Optionsto access these settings Q Dithering You can leave this option set to Fine which is the default setting or select another dithering pattern depending on the kind of printout you want 2 12 Setting Up Your Software Q Intensity Control Move the slider to make your printout lighter or darker Once you ve checked your printer driver settings you are ready to print If you have any trouble while printing see Chapter 8 Troubleshooting For Windows NT 4 0 Users installing the printer driver Note Printer driver installation may require network administration privileges Ask your network administrator for more details 1 Make sure Windows NT 4 0 is running and the printer is off 2 Insert the Disk 1 of your printer driver software in a disk drive Double click the My Computericon and then double click the drive in which you inserted the driver disk 3 Double click the Setup exe icon then select your printer icon in the EPSON Printer Driver Setup dialog box shown below Click OK and follow the on screen instructions JS EPSON Printer Driver Setup Printer Model Setting Up Your Software 2 13 Note When you install your printer driver the EPSON Label Form utility program is also installed For information on accessing this DOS based utility see page 2 23
31. you can purchase it You cannot preprint in the area with the diagonal shading in the illustrations below and can preprint only with colors whose reflectivity is under 60 for instance black Avoid punching holes in the restricted area below because punctures are also recognized as colors whose reflectivity is under 60 A 14 Specifications Before printing on pre printed sheets verify that the area your document will print on does not overlap with the pre printed area by printing separate sample sheets and comparing their printed areas 412mm y Q Q Q Q O O O O O a Za Y cea O O O O O O O O Q single sheet continuous paper Mechanical Paper feed methods Friction feed from front and rear Built in push tractor Cut sheet feeder optional Ribbon black ribbon cartridge 5015066 color ribbon cartridge 5015067 Ribbon life at 10 cpi in letter quality mode with 48 dots character black ribbon 6 million characters color ribbon Black 1 5 million characters Magenta 1 1 million characters Cyan 1 1 million characters Yellow 0 8 million characters Total print amount 9 million lines except print head Print head life monochrome 200 million strokes wire color 100 million strokes wire Dimensions and weight with front and rear paper guides Height 285 mm 11 2 inches Width 678 mm 26 7 inches Depth 509 mm 20 0 inches Weight Approx 16 1 kg 35 5 Ib Speci
32. you need four sheets of A3 size single sheet paper or 15 inch recommended continuous paper See Chapter 3 Paper Handling for instructions on loading single sheet or continuous paper Q Ifyou use single sheet paper be sure to load a new sheet of paper each time the printer ejects a printed sheet Otherwise you cannot proceed to the next step Troubleshooting 8 25 6 26 Make sure paper is loaded then turn off the printer While holding down the Pause button turn on the printer The printer enters the bidirectional adjustment mode and then prints the instruction sheet and the first set of alignment patterns As described on the instruction sheet compare the alignment patterns and select the pattern with the best alignment Use the Y and A buttons to specify the pattern number you want in the control panel display Press the button to save your selection and print the next set of alignment patterns Then repeat step 2 to select the best alignment pattern Press the gt button again to save your selection and print the final set of alignment patterns Select the best pattern in the final set of alignment patterns as described in step 2 and then press the gt button to save your selection Turn off the printer and exit the bidirectional adjustment mode Troubleshooting Appendix A Specifications Technical Spectticalons 4 3 udo om Re ee Eie ns A 2 Pe a oe eS OS bee we eS ee A 2 PPE Bade teva aras ne wee aa
33. 0 LQ 1070 1070 DLQ 2000 LQ 1060 LQ 1050 LQ 2550 LQ 2500 If none of these printers is listed choose the first one available from the following LO EX FX LX RX MX EPSON printer Standard printer Draft printer Setting Up Your Software 2 21 Note If your application does not list a suitable alternative contact the software manufacturer to see if an update is available Using the printer utilities The following DOS utilities are included with the printer Q EPSON Remote allows you to change the printer s default settings from your computer Q EPSON Label Form enables you to register the label position and thickness before you use continuous forms with labels or overlapping multi part forms with labels Installing the printer utilities Follow the steps below when installing the EPSON Remote and EPSON Label Form utilities 1 Insert the Disk 1 of your printer driver software into your computer s disk drive 2 From the DOS prompt type A SETUP If you inserted the driver disk in a drive other than A substitute the appropriate letter Then press Enter 3 Select your printer s name in the Printer Model window and press Enter Then C EPUTIL appears as the default directory 4 Press Enter All the necessary files are copied to C EPUTIL 2 22 Setting Up Your Software Accessing the printer utilities To access the EPSON utilities follow these steps 1 From the DOS prompt make sure the
34. 10 Setting Up the Printer 1 1 This chapter describes how to set up your printer and connect it to your computer Unpacking the Printer 1 2 Besides this guide your printer box should include EPSON printer software disks a Notice Sheet and the following items U rearpaperguide black ribbon X colorribbon optional connector lock nuts Note Depending on your printer model the power cord may be permanently attached to the printer Also the shape of the power cord plug varies depending on the country in which you bought your printer be sure the plug you have is the right one for your location powercord You must remove all protective materials packed around and inside your printer before you set it up and turn on the power Follow the directions on the Notice Sheet packed with the printer to remove these materials Save all packing and protective materials in case you need to ship the printer in the future It should always be transported in its original packaging or equivalent materials Setting Up the Printer Caution Q Besure to remove all protective materials before you turn 1 on the printer Q There are several models of the printer designed for different voltages and it is not possible to adjust the printer for use at another voltage If the label on the back of the printer does not show the correct voltage for your country contact your dealer Choosing a Place for the Printer Follow
35. 29 308 OP AUR RUE OA a cg Using Selec I ypes eca e a abad aiii ed Lsyel OPUS tasas a E AA d Level 2 ODUOflS et ed eg tae ed Ty Pe SIS PLC G aracten fontes dues enu a rd doen uoi e dedo nerd Characterspacie coeno uni ee Bea qe ido A Pununsq COLO espresso OS Sob e RA SH Barcode PANU icnesoesueumeiihes d QUEE Rca LS Be Chapter 5 Using EPSON Status Monitor 2 Opening and Using EPSON Status Monitor2 Understanding the EPSON Status Monitor 2 window Getting detailed printer status information Using the Background Monitoring Feature Setting monitoring preferences 2 Using the background monitoringicon Chapter 6 Using Printer Options Culoleet Feeder tower rd adds Installing the cut sheet feeder o o o Loading paper with the cut sheet feeder Loading paper manually from the front paper guide Switching between the tractor and the cut sheet feeder Intertace Cards wie ede m eda ede des Installing an interface card 2 2 ooo oo oo viii Chapter 7 Maintenance and Transportation Replacing the Ribbon Cartridge oo 7 2 Cleanine Bie Priiter oup Drac x ere EE ee PPS 7 5 Transporting the Primier 243 39 eras sarria ia exe 7 6 Chapter 8 Troubleshooting Using the Error Indicators sa s dodo eR eR Rea 8 3 Printing aoe Test oae do he AAR RP Rar SOR Ende 8 5 Usine the Hex Dump Mode x s i464 see Rees 8
36. 3 EAN 8 Intedeaved 2 of 5 UPC A UPC E Code 39 Code 128 POSINET 6 or OA or OC 5 or9 orOB Number of valid characters 1 Control flag c b0 0 Number of valid characters 2 Control flag c b0 1 B 4 Command Lists and Character Tables The valid data of each barcode type is described below If invalid data is included in the barcode data string the barcode is not printed EAN 13 0 9 Hex 30 39 EAN 8 Hex 30 39 UPC A Hex 30 39 Interleaved 2 of 5 Hex 30 39 POSINET Hex 30 39 Code 39 0 9 Hex 30 39 2B 2D 2E 2F Code 128 Set A Set B Set C 0 9 0 9 UPC E 0 9 Hex 30 39 0 9 0 9 Hex 41 5A Hex 20 24 25 The following conditions are required for barcode printing Q Barcode printing is always performed unidirectionally However when it is mixed with raster bit image data neither barcode nor raster bit image data is printed Q A barcode is not printed when part of the barcode extends beyond the right margin Q When barcode data and text data are mixed in a data sequence barcode and text are printed in the same place L The start and stop characters of Code 39 are added to human readable characters Q The initial data of Code 128 Set A B or C is identified as the first data of Code 128 and must be hexadecimal 41 42 and 43 respectively Q When Code 128 Set C and Interleaved 2 of 5 are selected barcode data requires an even number data string However if an
37. 4 ws s VOR ERE e a EROS C 7 Internet home page is Ros Sa lek Gow we Row oL un C 7 Electronic bulletin board system o C 7 Technical Support Hotline 45 dcm modem omes C 7 For Philippines Users 4 12 Sog owes e wade E o da don C 8 Contacting Customer Support C 1 If your printer is not operating properly and you cannot solve the problem using the troubleshooting information in this guide contact customer support services for assistance We will be able to help you much more quickly if you give us the following information Serial number of your printer The serial number label is on the back of the printer Printer model Brand and model of your computer Printer software version Click the About button in your printer driver Windows version for example 95 or 3 1 you are using Software application s you normally use with your printer and their version number s For United Kingdom and the Republic of Ireland Users If you purchased your printer in the UK or the Republic of Ireland Epson UK Limited provides a range of customer services and technical support Note For customers in the Republic of Ireland please use the correct dialing codes when dialing the UK telephone numbers listed in the following sections For example the Enquiry Desk fax number 01442 227271 should be dialed as 0044 1442 227271 from the Republic of Ireland C 2 Contacting Customer Support Enquiry Desk The
38. 6 Problems and Solutions 2 42 eset d Rc e Aad dics 8 7 POWCESUDDIY 4 5 dou det Bie T Ee qoare p oH a 8 8 Paper bandin o vaste oque ipto do ecw eee ye ene Bodo 8 9 Qiii PC 8 17 PTE oE s science sea erie Desa aie uet eee De Rod 8 19 Cleandibs a Paper Jam 2 acr uds dnd queer AR ERO oY ecd 8 24 Using Bidirectional Adjustment Mode 8 25 Appendix A Specifications Technical Speciications 24444046054 op REED bate bee x A 2 A a ers 3o Ipop eo eg a a ay d ew PE eS A 2 pl EXCEPIT A 4 Mechanical ade uae dU arias e de ehe e s A 15 PNCCURICALA lt i CCP Gt ot ee A R A 16 Environmental nad 90 E e id tee de eod GES A 16 oately approval S ua es ud ue E rcm de emo a Rei hrs A 17 CE far Elle ues xev vod Sip e eon eed ue pne e eoe d Eee es A 17 Parallel Interface Specifications ooo o A 18 Forward channels sou oe uut Be Ww ea A 18 Reverse channel uus dd uio od ui RUE S dos dedu A 18 Serial Interface Specifications 34 adie das X bae dex A 19 Optional Cut Sheet Feeder Specifications A 19 ix Appendix B Command Lists and Character Tables EPSON ESC P 2 Control Codes 453 2d ES oS OE ES B 2 barcode command 242454642 lt h 628 464 ds B 3 IBM 2391 Plus Emulation Control Codes B 6 Character Tables in EPSON ESC P2 Mode B 7 Appendix C Contacting Customer Support For United Kingdom and the Republic of Ireland Users C2 Enquiry Desk des adas parida wei C 3
39. Chapter 8 operation 8 17 19 paper handling 8 9 17 power supply 8 8 9 printout 8 19 24 U Unidirectional Uni d printing print direction setting 4 14 Unpacking the printer 1 2 3 Utility EPSON Remote 2 22 23 EPSON Label Form 2 22 23 EPSON Status Monitor 2 2 8 Chapter 5 V Voltage caution 1 3 1 9 mismatched 8 8 W Windows printer driver Windows 3 1 2 9 13 Windows 95 2 2 8 Windows NT 4 0 2 13 16 Windows NT 3 5x 2 17 20 IN 4 EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA INC 20770 Madrona Ave P O Box 2842 Torrance CA 90509 2842 Phone 800 922 8911 Fax 310 782 5220 EPSON DEUTSCHLAND GmbH Z lpicher StraBe 6 40549 D sseldorf Germany Phone 0211 56030 Telex 8584786 EPSON AUSTRALIA PTY LTD 70 GIBBES STREET CHATSWOOD 2067 NSW Phone 2 9903 9000 Fax 2 9903 9177 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 Sesto S Giovanni MI Italy Phone 2 262331 Fax 2 2440750 SEIKO EPSON CORPORATION Hirooka Office 80 Harashinden Hirooka Shiojiri shi Nagano ken 399 07 Japan EPSON UK LTD Campus 100 Maylands Avenue Hemel Hempstead Herts HP2 7TJ U K Phone 44 01442 61144 Fax 444 01442 227227 EPSON FRANCE S A 68 bis rue Marjolin 92300 Levallois Perret France Phone 33 1 40 87 37 37 Telex
40. Controlling the Printer Chapter 5 Using EPSON Status Monitor 2 Opening and Using EPSON Status Monitor2 5 2 Understanding the EPSON Status Monitor 2 window 5 2 Getting detailed printer status information 5 6 Using the Background Monitoring Feature 5 8 Setting monitoring preferences 5 8 Using the background monitoring icon 5 10 Using EPSON Status Monitor2 5 1 EPSON Status Monitor 2 is a utility program for use with Windows 95 that allows you to monitor your printer s status alerts you when printer errors occur and provides troubleshooting instructions when needed This chapter tells you how to use the Status Monitor to get printer status information and how to set the background monitoring feature to automatically alert you whenever your printer s status changes For more information on using EPSON Status Monitor 2 open online help included with this utility Before using the Status Monitor be sure to read the README file located on Disk 1 of the EPSON Status Monitor 2 software You can also find the EPSON Status Monitor 2 README file located in the Epson folder on your hard drive This file contains the latest information on the Status Monitor Opening and Using EPSON Status Monitor 2 This section describes how to access and use EPSON Status Monitor 2 to get general and detailed printer status information If you have not installed the Status Monitor yet see
41. Enquiry Desk team can be contacted by calling 0800 220546 in the UK or 1 800 409132 from the Republic of Ireland by faxing 01442 227271 or via the Internet at info epson co uk They can provide the following information LJ Information and literature on new EPSON products also available from Faxon EPSON Q Where to purchase genuine EPSON consumables accessories and options Customer Support Our Customer Support team can provide the following services Q Technical information on installing configuring and operating your EPSON products Q Arranging for faulty EPSON products to be repaired within the watranty period For information on contacting our Customer Support team please see the Service and Support Information booklet that came with your EPSON product If this booklet is not available details can be found on Faxon EPSON faxback service EPtec Bulletin Board Service or on EPSON s World Wide Web site See below for details Faxon EPSON Contact Faxon EPSON Faxback Service for L Literature and specifications on the latest EPSON products Q Support information including troubleshooting tips switch settings and driver information To use Faxon EPSON call 01442 227332 using a touch tone phone You will be asked to follow a simple routine to register your document request and once you have entered your telephone and fax numbers Faxon EPSON will fax a copy of the document catalogue to your fax machine Contacting C
42. Make sure that you use the correct interface cable and that the communications protocol is correct See page 1 10 and your computer documentation If you installed the optional serial interface card also see page 6 11 Select the correct character table in your software or using the SelecT ype mode or the EPSON Remote utility Note that the character table setting in your software overrides the settings made in the SelecType mode or EPSON Remote The typestyles or characters set in your application software QO cannot be printed Cause Your application software is not correctly configured for your printer The printer does not print the font you selected using the SelecType mode or the EPSON Remote utility Cause Software settings override settings you make in the SelecType mode or EPSON Remote What to do Make sure that your application software is correctly configured for your printer See your application documentation D bum O O E Q Q 5 2 What to do Use your software to select the font Printing starts too high or too low on the page Cause The paper size settings in your application software do not match the size of the paper loaded in the printer The top margin or loading position setting is incorrect What to do Change the paper size settings in your application software or printer driver to match the size of the paper you are using Check and adjust the
43. Other Other 24 to 132 lines Other 24 to 132 lines 4 12 Controlling the Printer T margin tractor manual rear and forward and CSF You can set different top margins for paper loaded with the push tractor by manual feed and with the optional cut sheet feeder Note When loading from the cut sheet feeder in C ardsand Envelopes modes the SelecType T Margin CSF setting value should be automatically set to 4 2 mm or more Character table Character tables contain characters and symbols used in different languages Your printer has the following character tables See Appendix B for specific characters in each table The character tables you can choose depend on the current printer mode set in the Software setting in SelecType Level 2 The display shows character tables available only in the current printer mode Page tractor You can set the page length of continuous paper loaded in the push tractor If you select Other you enter a submenu in which you can set the page length in 1 6 inch line increments Press the W button or the A button until the display shows your desired line setting Then press the gt button to make this the new setting Page CSF You can set the page length of single sheets loaded in the optional cut sheet feeder CSF Controlling the Printer 4 13 If you select Other you enter a submenu in which you can set the page length in 1 6 inch line increments Press the W button or th
44. PSON Label Form utility program is also installed For information on accessing this DOS based utility see page 2 23 Once you install your printer driver for Windows 95 you can install the EPSON Status Monitor 2 utility program This utility monitors the status of your printer alerts you when errors occur and provides you with troubleshooting tips See page 2 8 for instructions on installing the Status Monitor Installing the printer driver using plug and play Note Q You can install the printer driver using plug and play only if your computer has an IEEE 1284 compatible bidirectional parallel port See your computer documentation for more information Q You cannot install the EPSON Label Form utility program using plug and play To install the utility see Installing the printer driver using My Computer on page 2 2 Setting Up Your Software 2 3 1 Make sure the printer is connected to your computer as described on page 1 10 2 Turn off your printer and computer if necessary 3 First turn on your printer and then turn on the computer Your computer starts loading Windows 95 4 Ifyou use a password enter it at the prompt You see the New Hardware Found screen Note If you do not see the New Hardware Found screen or if you run into any kind of problem click C anceland follow the instructions under Installing the printer driver using My Computer on page 2 2 5 Make sure the screen displays your printe
45. PSON Printer Driver Setup Printer Model Version 4 10E Copyright C 1997 SEIKO EPSON CORPORATION All Rights Reserved Note When you install your printer driver the EPSON Label Form utility program is also installed For information on accessing this DOS based utility see page 2 23 Using the printer driver Before you start printing you should make sure that the printer driver settings match your document requirements While many Windows applications override the printer settings made with the driver some do not See the following for instructions on how to access the printer driver check the printer driver settings and make settings if necessary Accessing the printer driver from Windows applications When you access the printer driver settings from a Windows application any settings you make apply only to the application you are using The access method explained below is typical for many Windows applications but the way you access your printer driver may differ depending on your application See your application manual for details 2 18 Setting Up Your Software To access the printer driver select Print Setup or Print from the File menu of your application software The Print or Print Setup dialog box appears Make sure that your printer is selected and then click Printer Setup Properties or Options You may need to click a combination of these buttons You see the Document Properties dialog box which cont
46. Paper feeding is crooked or the paper jams Cause What to do The paper guide is not Remove the paper guide and install it properly installed as described in Attaching the paper guide on page 1 8 The edge guides are not Move the edge guides so that they positioned correctly match the width of your paper You may not be using the Be sure you re using the right type of right type of paper for the paper See the paper specifications on printer page A 4 The paper is old or creased Use only new clean sheets of paper Note If paper is jammed in the paper path see Clearing a Paper Jam on page 8 24 The printer does not fully eject the paper Cause What to do You may not be able to fully Use the Load Eject button to eject the eject your paper using the paper LF FF button 6 10 Troubleshooting Your paper may be too long When the printer ejects the paper the Paper Out flashes and the Pause light comes on Cause The printer has not fully ejected your paper Continuous paper Make sure the page length of your paper is within the specified range See the single sheet paper specifications on page A 4 Also check and adjust the paper size setting in your application or the printer driver QO D amp ee O O 3 Q Q 5 2 What to do Remove the paper by hand the Paper Out light goes out If you are printing a multiple page document insert a new sheet of paper into the paper guide The
47. Pause light goes out and the printer automatically loads the paper and resumes printing The printer does not load continuous paper Cause The paper release lever is set to the single sheet position The paper has come off the tractor What to do Set the paper release lever to the tractor position See Setting the paper release lever on page 3 4 Reattach the paper to the tractor as described in Loading continuous paper with the tractor on page 3 14 Troubleshooting 8 11 When you send data or press the Load Eject button the platen rotates but the printer does not feed the paper Cause The paper release lever is set to the single sheet position The paper has come off the tractor The paper has been fed back to the standby position What to do Move the paper release lever to the tractor position Reattach the paper to the tractor as described in Loading continuous paper with the tractor on page 3 14 Press the Load Eject button to load the paper Paper feeding is crooked or the paper jams Cause The paper supply is obstructed The paper supply is not aligned with the printer The paper supply is too far away from the printer The holes on the sides of the paper are misaligned The paper thickness lever is set incorrectly 8 12 Troubleshooting What to do Make sure the paper supply is not obstructed by a cable or some other object Make sure you align your pa
48. Press the Y button to feed paper forward or the A button to feed paper backward 4 When your paper is positioned correctly press the Pause button to resume printing 3 38 Paper Handling Adjusting the tear off position If your paper perforation is not aligned with the tear off edge you can use the micro adjust feature to move the perforation to the tear off position as follows 1 Press the Pause button if the printer is printing Press the Tear Off button The Tear Off light comes on 2 Press the Y button to feed paper forward or press the A button to feed paper backward until the paper perforation is aligned with the tear off edge Note The printer has a minimum and a maximum tear off position If you try to adjust the tear off position beyond these limits the printer beeps and stops moving the paper 3 Tear off the printed pages 4 When you resume printing the printer automatically feeds the paper back to the top of form position and begins printing Note Your tear off position setting remains in effect until you change it even if you turn off the printer Paper Handling 3 39 3 40 Paper Handling Chapter 4 Controlling the Printer Contool anel sirbe ADE 4 2 ASP o ria a a di 4 3 HENG PU 4 4 DUTLOMS 2 6 40 6 wien ator het o tte e e 4 4 Other control panel features 4 7 A ee te ee el ee oe P 4 8 SelecT vpe OVeEVIGW coste dede eed bb BAe E 4 8 Usine selec Lype weet
49. The electrical outlet is outof Plug another electrical device such as order a lamp into the outlet to check if the outlet is working properly If it is not use a different outlet O O Paper handling 9 Single sheets loaded from the paper guide 9 Q S The printer does not load single sheets of paper 2 Cause What to do Continuous paper is in the Press the Load Eject button to paper path remove the continuous paper Set the paper release lever to the single sheet position and insert a new sheet See page 3 23 for information on removing continuous paper The paper release lever is set Set the paper release lever to the to the tractor position single sheet position See Setting the paper release lever on page 3 4 The platen does not rotate and the printer does not feed the paper Cause What to do The paper on the paper guide Move the paper a little to the left or is positioned too far to the left right or right for the paper sensor to detect it Troubleshooting 8 9 The platen rotates but the printer does not feed the paper Cause What to do The edge guides are pressed Reinsert the paper all the way into too tightly against the paper the printer Make sure that the edge guides are not too tight and abstructing the paper The paper release lever is set Set the paper release lever to the to the tractor position single sheet position See Setting the paper release lever on page 3 4
50. While adjusting the left edge guide to match the width of your paper insert the paper between the edge guides printable side up until it meets resistance The printer automatically advances the paper to the loading position The printer is ready to start printing Paper Handling 3 11 3 12 Caution ul Q Use the knob on the right side of the printer only to clear paper jams when the printer is off Otherwise you may damage the printer or cause it to lose the top of form position Q Do not open the printer cover while paper is being fed otherwise you cannot load the paper correctly Note O If the platen turns without loading the paper completely remove the paper and then insert it all the way into the printer again Q If you need to adjust the position of the paper after it is loaded see Adjusting the printing position on page 3 38 To move and save the loading position of the paper use the SelecType T Margn Manual R setting For more information on SelecType settings see page 4 8 Paper Handling Using Continuous Paper Your printer can print on continuous paper from 101 6 to 406 4 mm 4 0 to 16 0 inches wide You can load continuous paper from the built in tractor unit Note See page A 5 for detailed specifications on continuous paper Positioning your continuous paper supply When you load continuous paper make sure you line up your paper supply with the tractor so the paper feeds smoothly into
51. a A 4 Mechanical M co sico Os oe BS st se es fom Sel oe BE eS ES Be a A 15 ins anus EUR TC OR ce kat do arde e aa ee he et Aa A A A 16 Environmental sit 4b 2 oa 4k Barto E oe Se SE EROS Ses A 16 DAILY ADPLOVAIS ue SA eg SS eee a RS moss A 17 CETMAPKRIDO eg cores os Speak en pgs eres ls RD res A 17 Parallel Interface Specifications 0048 A 18 Forward channel a eee eae A 18 R verse channel sac ios tee OR Se eee ae ee A 18 Serial Interface Specifications o o A 19 Optional Cut Sheet Feeder Specifications A 19 Specifications A 1 Technical Specifications Printing Printing method 24 pin impact dot matrix maximum print speed inch High speed draft Normal draft 4 3 4 The paper thickness lever position oran overheated print head may affect the pnnt speed 144 Print direction Bidirectional logic seeking for text and graphics printing Unidirectional text or graphics printing can be selected using software commands Line spacing 1 6 inch 1 8 inch or programmable in 1 360 inch increments Paper feed speed Continuous 6 inches second Intermittent 42 ms line at 1 6 inch line spacing Printable columns Characters per Maximum printed characters per column inch 136 163 A 2 Specifications Buffer 128KB or 1KB selectable in the SelecType mode or the EPSON Remote utility Bitmap fonts Scalable fonts EPSON Roman 10 5 8 to
52. abels envelopes postcards overlapping forms and continuous forms with labels High precision printouts even on multi part forms made possible by keeping the paper flat not rolled during printing Easy paper handling for both single sheets and continuous paper An AUTO function on the paper thickness lever that automatically compensates for the thickness of paper in the printer Eight barcode fonts and four scalable fonts as well as one draft and nine letter quality bitmap fonts A large printable area 70 lines on A4 size paper and 66 lines on letter size paper Introduction 1 2 Color printing with a color ribbon cartridge 5015067 Bidirectional communication with IEEE 1284 Nibble Mode support Support of advanced EPSON ESC P 2 commands and IBM 2391 Plus emulation An advanced control panel including a display screen that provides you with current printer current status information Also using the control panel you can enter SelecType mode which enables you to make more printer settings than are available through many application programs An automatic interface selection feature You can connect more than one computer at a time and the printer switches from one to the other as it receives data Software including a printer driver and a remote control panel utility that lets you change printer settings quickly and easily For Windows 95 users the EPSON Status Monitor utility This program monitors prin
53. ade on the Page Setup menu and change them if necessary Select the paper source and then choose paper size from the Change Setting list box Select Resolution and then choose the printing resolution from the Change Setting list box Click Colorappearance and select Gray Scale or Colorin the bottom of the window Double click Halftone Color Adjustment to open this dialog box Click Print Text as Graphicsor Metafile Soooling and select On or Off in each list box Once you ve verified your printer driver settings you are ready to print If you have any trouble while printing see Chapter 8 Troubleshooting 2 16 Setting Up Your Software For Windows NT 3 5x Users installing the printer driver Note Printer driver installation may require network administration privileges Ask your network administrator for more details 1 Make sure Windows NT 3 5x is running and the Program Manager window is open Insert the Disk 1 of your printer driver software in a disk drive From the File menu select Run You see the Run dialog box In the command line box type AX SETUP and click OK If you inserted the driver disk in a drive other than A substitute the appropriate letter Command Line Lo Is a Hun Minimized E Run in Separate Memory Space Setting Up Your Software 2 17 4 Select your printer icon in the EPSON Printer Driver Setup dialog box Click OKand follow the on screen instructions JL E
54. ains the Form and Orientation settings To open the Advanced Document Properties dialog box you may need to click Options The Advanced Document Properties dialog box includes the Graphics Resolution Color and Optimization settings See page 2 20 for details on these settings Note Your application software may only let you access a portion of the printer driver Accessing the printer driver from the Control Panel When you access the printer driver from the Windows NT 3 5x Control Panel the settings you make apply to any applications you open afterward To access the printer driver from the Control Panel follow these steps 1 In the Main window double click the Print Managericon The Print Manager window appears 2 Make sure your printer is highlighted then click Printer and select Properties The Printer Properties dialog box appears 3 Click the Detailsbutton then click J ob Default You see the Document Properties dialog box which includes the Form and Orientation settings described below 4 Click Optionsto open the Advanced Document Properties dialog box which contains the Graphics Resolution Color and Optimization settings Setting Up Your Software 2 19 Checking and changing printer driver settings Before printing check that the printer driver settings are appropriate for the kind of document you want to print and change settings as needed When you are finished making changes click OK to app
55. ake sure Windows 3 1 is running and the Program Manager window is open 2 Insert the Disk 1 of your printer driver software in a disk drive 3 Choose Run from the File menu The following dialog box appears Command Line Run Minimized 4 Type A SETUP If you inserted the driver disk in a drive other than A substitute the appropriate letter Click OK The EPSON Printer Driver Setup dialog box appears Zi EPSON Printer Driver Setup Printer Model Setting Up Your Software 2 9 5 Select your printer and click OK The installation program begins copying the printer driver files After a few moments the installation program creates the EPSON program group in Windows 6 When the installation is complete click OK to exit the installation program Windows will now use the EPSON DLQ 3000 printer as its default printer on port LPT1 If you need to change the default printer or the port assignment use the Printers utility in the Control Panel Note When you install your printer driver the EPSON Label Form utility program is also installed For information on accessing this DOS based utility see page 2 23 Using the printer driver Before you start printing you should make sure that the printer driver settings match your document requirements While many Windows applications override the printer settings made with the driver some do not See this section for instructions on how to access the pr
56. ation software If necessary install or reinstall the printer driver software as described in Chapter 2 The Paper Out and Pause lights are on and the printer does not print Cause What to do The printer is out of paper for Make sure the paper release lever is in the selected paper source the correct position and load paper in the current paper source Press the Pause button to resume printing Paper on the front or rear Move the paper a little to the right left paper guide is positioned too or inside When it is positioned far to the left right or inside for properly the Paper Out and Pause the paper sensor to detect it lights go off The printer sounds like it is printing but nothing prints Cause What to do The ribbon cartridge is not Install the ribbon cartridge as installed properly described on page 1 5 The ribbon is worn out Replace the ribbon cartridge as described on page 7 2 The paper thickness leveris Set the paper thickness lever to match set incorrectly the thickness of your paper See Adjusting the paper thickness lever on page 3 5 8 18 Troubleshooting The printer makes a strange noise and stops abruptly Cause The paper is jammed The ribbon is jammed because it has too much slack Or it is worn out The printer stops printing and the Pause light flashes Cause The print head is overheated Printout QO What to do Clear the paper jam as described on page 8 24
57. ay Caution ul Do not leave overlapping multi part forms with labels loaded in the printer between print jobs they tend to curl and may come off their backing sheet and jam the printer when you resume printing Paper Handling 3 35 Switching Between Continuous Paper and Single Sheets When using the tractor you can easily switch between continuous paper and single sheets including envelopes or postcards without removing the continuous paper from the tractor Switching to single sheets To switch from continuous paper to single sheets follow the steps below 1 3 36 When you have finished printing on continuous paper press the Tear Off button to advance the paper to the tear off position If you selected auto tear off in the SelecType mode or the EPSON Remote utility the printer advances the paper perforation to the tear off position automatically Tear off the printed pages Caution Q Always tear off paper before feeding it backwards feeding too many sheets backwards can cause a paper jam Q Never feed labels backward using the Load Eject button Tear Off button or knob on the right side of the printer Labels can easily peel off their backing and jam the printer For information on removing labels from the paper path see page 3 26 Press the Load Eject button to feed the continuous paper back to the standby position The paper is still attached to the tractor but is no longer in the paper path
58. beds Installing the ribbon cartridge o o Attaching the paper guides o o o ooo Phicome In tbe enter sae brisa rper om E reco ds Connecting the Printer to Your Computer Chapter 2 Setting Up Your Software FOR Windows 95 USGS 4 44554 o od duke doen te we de Installing the printer driver using My Computer Installing the printer driver using plug and play Usinethe printer driver 4 45 S ote sx Rd Installing EPSON Status Monitor2 For Windows 9 Users a nu 4 ope ote 0 d eoe LEDER EO ded Installing the printer driver using Program Manager Using the printer driver aug ume e dep EP be Oe ars ee For Windows NTAOUsets ira d Doce oe UM edit es Installing the printer driver Using the printerdriver 20m dodo s Hob are eek x vi BE QNa For Windows NT 3 5x Users 2 17 Installing the printer driver o o 2 17 Usine the printer ani ver e 554 sr dodi a a 2 18 For DOS Pr gram Users adicta 2 21 Installing the printer driver yaa di A 2 21 Using the printer utilities aoaaa 2 22 Chapter 3 Paper Handling Selecting a Paper Feeding Method 0 3 2 Paper feeding methods and paper types 3 3 Setting the paper release lever 3 4 Adjusting the Paper Thickness Lever 3 5 Using Single Sheets uta ocio 84 nO n OR a eae ede es 3 7 Loading single sheets
59. chnical information including details of the latest software and drivers available Phone 02 9903 9075 and the system will guide you through a number of choices before faxing the information to your fax machine EPSON Bulletin Board System This is where you can download the latest software and drivers Visit the BBS to check out the latest versions If you have a modem phone 02 9417 5090 Internet URL htip www epson com au Access the Epson Australia World Wide Web pages Worth taking your modem here for the occasional surf You can get the same information as offered on the EPSON FAXBACK and the EPSON Bulletin Board plus more Your dealer Don t forget that your dealer can often help identify and resolve problems The dealer should always be the first call for advice on problems They can often solve problems quickly and easily as well as give you advice on the next step to take Contacting Customer Support C 5 EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice Operators on the Helpdesk can aid you in diagnosing hardware and software problems They can also advise you on the latest EPSON products and where the nearest dealer or service agent is located Many types of queries are answered here The Helpdesk numbers are Phone 02 9903 9040 Fax 02 9903 9189 We encourage you to have all the relevant information on hand when you ring The more information yo
60. coustic noise Approx 55 dB A ISO 7779 pattern CE marking 220 240 V model Low Voltage Directive 73 23 EEC EN 60950 EMC Directive 89 336 EEC EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 Specifications A 17 Parallel Interface Specifications The printer comes with a bidirectional 8 bit parallel interface a serial interface and an optional interface slot Forward channel Transmission mode Adaptable connector Synchronization Handshaking Signal level Reverse channel Transmission mode Adaptable connector Synchronization Handshaking Signal level Data transmission timing Extensibility request Specifications 8 bit parallel IEEE 1284 compatibility mode 57 30360 Amphenol or equivalent STROBE pulse BUSY and ACKNLG signals TTL compatible IEEE 1284 level 1 device IEEE 1284 Nibble Mode 57 30360 Amphenol or equivalent Refer to the IEEE 1284 specification Refer to the IEEE 1284 specification IEEE 1284 Level 1 device Refer to the IEEE 1284 specification The printer responds to the extensibility request in the affirmative when the request is 00H or 04H which means 00H Request nibble mode of reverse channel transfer 04H Request device ID in nibble mode of reverse channel transfer Serial Interface Specifications Synchronization Asynchronous Handshaking Handshaking by DTR signal or XON XOFF Signal level ETA 232D Ma
61. d However printing with this font also reduces print quality When you need letter quality printing select a font other than Draft Controlling the Printer 4 5 4 6 Tear Off Press this button to feed continuous paper to the tear off position Press it again to feed the paper backward to the loading position Note You can turn on the auto tear off feature using SelecType For more information see SelecType on page 4 8 A and v Press these buttons briefly to advance and reverse the loaded paper in 1 180 inch increments and continuously to move the paper further You can also use these micro feed buttons to adjust the tear off and printing positions When you are in the SelecType mode use these buttons to select the next or previous feature or option in the mode For more information see SelecType on page 4 8 and Press these buttons in SelecType mode to enter and exit the feature and option menus For more information see page 4 8 Pitch Press this button in SelecType mode to select character pitch For more information see SelecType on page 4 8 Be aware that the pitch in your software overrides this setting Reset Press the Pause and Load Ejectbuttons simultaneously to reset or initialize the printer Controlling the Printer Other control panel features To use a few of the more advanced functions of this printer you must hold down the appropriate button while turning on the printer as descr
62. d range See the continuous paper specifications on page A 5 The paper size setting in your Check the paper size setting in your application or the printer application or the printer driver driver may not match the size of the paper you are using 8 14 Troubleshooting The printer s page length setting may not match the size of the paper you are using Paper is jammed inside the printer Single sheets loaded from the optional cut sheet feeder The platen rotates but the cut sheet feeder does not feed the paper Cause The cut sheet feeder is installed incorrectly The paper release lever is set to the tractor position The right and left paper guides are too close to the paper stack preventing the paper from feeding smoothly Paper is jammed inside the printer There are only a few sheets of paper left in the bin You may have loaded too many sheets in the bin Check the Page Tractor setting using SelecType or the EPSON Remote utility See SelecType on page 4 8 or Using the printer utilities on page 2 22 QO Clear the paper jam as described on page 8 24 O ak le le 5 Q Q m 2 What to do Reinstall it correctly See Installing the cut sheet feeder on page 6 2 Set the paper release lever to the single sheet position See Setting the paper release lever on page 3 4 Adjust the paper guides to match the width of your paper Clear the paper jam as
63. d returns the printer to a standby state 3 Press the gt button to enter the setting menu of the selected level The display shows the first setting as follows Q When you enter Level 1 the display shows Q When you enter Level 2 the display shows Controlling the Printer 4 9 Note To exit the setting menu to return to the previous level press the 4 button once 4 Press the Y button or the A button to scroll through the menu until the display shows the setting you want to change Level 1 settings T Margin Tractor T Margn Manual R T Margn Manual F Character Table Page Tractor Page Cs B Margin Tractor Print Direction Note For details of Level 1 settings see page 4 12 for Level 2 settings see page 4 15 4 10 Controlling the Printer Press the gt button to enter the option menu of the selected settings the display shows the current option with an asterisk Note To return to the setting menu press the 4 button once Press the W button or the A button to scroll through the menu until the display shows the option you want to set Press the gt button to select the desired option Repeat the steps above until you have made all necessary changes When you are satisfied with the SelecT ype options press Selec Type to store your changes in the printer s memory and exit SelecType mode The printer is now ready to accept data and print These settings remain in effect until you chan
64. des of the cartridge fit into the notches in the cartridge holder Then pivot the bottom of the cartridge into place 1 6 X Setting Up the Printer 5 Turn the ribbon tightening knob again to remove any slack in the ribbon and to make sure the ribbon moves freely Setting Up the Printer 1 7 Attaching the paper guides To attach the front and rear paper guides follow these steps 1 Slide the edge guides slightly to the center Hold the front paper guide horizontally with both hands Slide the slots on both sides of it onto the mounting pegs in the printer as shown below Then lower it until it locks into place 2 Inthe same way place the rear paper guide clips over the mounting pins D and bar Y then lower it until it locks into place 1 8 Setting Up the Printer Plugging In the Printer 1 Make sure the printer is turned off The printer is off when the O side of the power switch is pressed Check the label on the back of the printer to make sure its voltage matches that of your electrical outlet Also make sure the plug on your printer s power cord matches your electrical outlet Caution ul It is not possible to change the printer s voltage If the rated voltage and your outlet voltage do not match contact your dealer for assistance Do not plug in the power cord If the power cord is not attached to the printer plug the appropriate end into the AC inlet on the back of the printer
65. describing the current status of the printer For a detailed description of printer status double click the printer to open the Printer Status window and for information on using this window shown see the next section Job Count Displays the number of jobs waiting to print Note You can rearrange the order of the printers in the list by clicking the Printer Na me Status and J ob Count title bars Getting detailed printer status information You can open the Printer Status window shown below to get more information on the status of a selected printer To open this window double click a printer in the Installed Printers list or select the printer then choose Printer Status from the Printer menu You can also access the Printer Status window from a Status Alert by clicking the Detailsbutton in the Status Alert dialog box iG Printer Status EPSON DLQ 3000 Current Status Gif Consumables 0 Printer Information e Model OLO 3000 Print bo LPT1 IT he printer is ready to print coa Heb Using EPSON Status Monitor 2 The Printer Status window features three menus containing detailed printer information as explained below Click the tabs along the top of the Printer Status window to open these menus Printer Status menus Current Status menu The Current Status menu gives you detailed printer status through a graphic display and a status message box The appearance of the printer illustratio
66. e A button until the display shows your desired line setting Then press the button to make this the new setting B margin tractor You can set the bottom margin of continuous paper when loading paper in the push tractor Line spacing The printer feeds paper line by line at the selected line spacing Left margin You can set the left margin of the paper Right margin You can set the right margin of the paper The value is the margin position as measured from column 0 Print direction You can select auto print direction bidirectional printing or unidirectional printing Printing is normally bidirectional however unidirectional printing allows for precise vertical printing alignment Setting printing direction to uni directional overrides print direction commands sent by your software 4 14 Controlling the Printer Level 2 options This section lists all the settings and options that are available when you are in SelecType Level 2 The options printed in bold in the following tables are the standard factory settings Portuguese Auto Selection Parallel RS 232C or Optional Slot 1 10 255 seconds Language Select the language used for display messages and the printed list of default settings Controlling the Printer 4 15 Paper type Select Cards for postcards Envelopes or Normal depending on the type of paper you use Overlapping form Select On when printing on overlapping multi pa
67. e cut sheet feeder 0 065 to 0 12 mm 0 0025 to 0 0047 inch 0 12 to 0 53 mm 0 0047 to 0 021 inch 52 to 105 g m 14 to 271b 40 to 58 g m 11 to 15 Ib weight part Plain paper bond paper and recycled paper Carbonless multi part forms with a line of glue at the top or the side of the form 1 original 6 copies when Da rk is selected in SelecType 2 Printable area A Omm 0inch or more B 3 0mm 0 118 inch or more 31 mm 1 22 inches or more for A3 size landscape paper printable area C 3 0mm 0 118 inch or more 20 mm 0 787 inch or more for A3 size landscape paper The maximum printable width is 346 mm 13 6 inches A Continuous paper including continuous multi part forms See also Multi part forms on page A 7 Q The sprocket hole must be a circle or notched circle Q The holes must be cleanly cut Q Ifthe horizontal and vertical perforations are crossed the shaded area below should not be printed on Uncrossed perforations do not have this restricted area vertical perforation 7 a A A 28mm 1 1 inches NES B 3mm 0 12 inch crossed perforation unc rossed perforation horizontal perforation O Specifications A 5 3mm cut 1mm uncut i Q The ratio of the cut uncut length at the perforation should be between 3 1 and 5 1 And expansion at the perforation when the paper is kept flat should be less than 1mm 0 04 inch as following 1 mm ormore Q If
68. ed one page s multi part forms overlap the next page s multi part forms The thickness of this overlapping area is thicker than the printable area overlapping multi part forms with labels This kind of continuous paper is a combination of overlapping multi part forms and continuous forms with labels Be sure to follow any special instructions intended for either type For this paper make the thickness settings using the EPSON Label Form Utility platen The black roller that provides a backing for the paper during printing printable area The area of a page on which the printer can print It is smaller than the physical size of the page due to margins Glossary 3 4 printer driver A software program that sends commands from the computer for using the functions of a particular printer reset To return a printer to its defaults settings resolution A measure of the amount of detail that can be represented Resolution of printed images is measured in number of dots per inch dpi SelecType A setting mode used to control various printer functions or set the default status of the printer when it is turned on or initialized self test A method for checking the operation of the printer When you run the self test the printer prints the characters stored in its ROM Read Only Memory tear off A control panel button that feeds the perforation of continuous paper to the tear off position and then feeds the paper back to the to
69. ee web doe EUR EO ded 8 6 e 4 9 Level LOpDODS s anion Ee da de oed oe ok die deo ooo e 4 12 evel 2 Opio a ud ee LEER S db AER eS ed 4 15 Type Sy LOS suce ae uw Ge Bod aod Rose m amp RUE e amp YS 4 20 Character onts o s 9 4 4 si e do ata e pP BS BO d 4 20 Character pac rad et e wee 4 22 omne COl lt ira a S oe 4 23 Barcode Pintne dE ar AS 4 23 Controlling the Printer 4 1 This chapter explains how you can use the control panel to control the basic operation of the printer and to perform more advanced operations such as making changes to default settings Control Panel The indicator lights on the control panel let you monitor the current status of the printer The buttons let you control many printer operations The control panel display provides you with current status messages the SelecType features and error messages Co Paper Out display SelecType b Paper Select L 1 Tear Off LF FF Load Eject 4 2 Controlling the Printer Display The display shows the following Q Status messages that indicate the printer s current status as shown in the following table data from the computer Data in Buffer Data isin the buffer but printing is paused Cut the Paper The printer is in tear off mode and hasadvanced paperto the tear off position Test Printing The printer is printing the self test Setting Printing The printer is printing the current default settings The printe
70. er 5 Remove the new ribbon cartridge from its package and turn the ribbon tightening knob in the direction of the arrow to remove any slack in the ribbon mM O c O C 2 S e Maintenance and Transportation 7 3 6 Hold the ribbon cartridge with the exposed ribbon down and the ribbon tightening knob facing you and guide the ribbon under the print head Then snap the cartridge into place so that the tabs on both sides of the cartridge fit into the notches in the cartridge holder 7 Turnthe ribbon tightening knob again to remove any slack in the ribbon and to make sure the ribbon moves freely 8 Close the paper bail and the printer cover 7 4 Maintenance and Transportation Cleaning the Printer To keep your printer operating at its best you should clean it thoroughly several times a year Follow these steps 1 Turn off the printer and remove any paper as well as the paper guide If an optional cut sheet feeder is installed remove it 2 Usea soft brush to carefully brush away all dust and dirt from the outer case 3 Ifthe outer case and the paper guide are still dirty or dusty clean them with a soft clean cloth dampened with mild detergent dissolved in water Keep the printer cover closed to prevent water from getting inside the printer Caution ul Q Never use alcohol or thinners to clean the printer these chemicals can damage the printer components as well as the case Q Beca
71. es to communicate with your computer This printer has both a parallel and serial interface built in If you install an optional interface card in the interface slot of the printer you can use all three If you select Auto Selection the printer automatically selects the interface that is receiving data and uses that interface until the end of the print job A print job ends when no data is received from the selected interface for the amount of time specified in the I F time out setting described below This auto interface selection allows you to share the printer among multiple computers without making changes If you connect one computer to the printer you can select the parallel RS 232C serial or optional interface according to the interface your computer requires If you don t know what type of interface your computer requires check your computer manual I F timeout Set the interface time out if you select Auto Selection in the Interface setting described above Controlling the Printer 4 17 The printer does not accept data from another interface unless it receives no data from the current interface for the period set in I F time out After the timeout limit is reached without receiving further data the printer switches to the interface that receives data next Input buffer Turn on this setting to enable the input buffer which provides additional memory to free up the computer more quickly when you print large am
72. ess the printer driver from the Control Panel follow these steps 1 In the Main window double click the Control Panel icon 2 Double click the Printers icon The Printers dialog box appears 3 Make sure your printer is highlighted then click Setup The printer driver settings window appears Setting Up Your Software 2 11 Checking and changing printer driver settings Before printing check that the printer driver settings are appropriate for the kind of document you want to print and change settings as needed When you are finished making changes click OK to apply the settings or click Cancel to cancel your changes If you accessed the printer driver from your application some of the settings below may appear in your application s Page Setup dialog box If you accessed the driver from the Control Panel these settings appear in the printer driver settings window Q Resolution Click the printing resolution you want Q Paper Size Select the size of the paper loaded in the printer If you don t see your paper size use the scroll bar to scroll through the list If your paper size is not included in the list click User Defined Size and enter the paper size in the dialog box that appears Q Paper Source Click the paper source you want to use A Orientation Select Portrait or Landscape The diagram on the screen changes according to the orientation you select To access the following settings from your application
73. est on either single sheets or continuous paper This section describes how to print the test with single sheet paper See Chapter 3 for information on loading and using single sheet paper To perform a self test follow these steps 1 Make sure paper is loaded in the paper guide and the paper release lever is set to the correct position for your paper Then turn off the printer Caution Whenever you turn off the printer wait at least five seconds before turning it back on otherwise you may damage the printer 2 To print the test using the Draft font turn on the printer while holding down the Load Eject button To test the test using the printer s letter quality fonts turn on the printer while holding down the LF FF button Either self test can help you determine the source of your printing problem however the draft self test prints faster than the letter quality test See pages 4 20 to 4 22 for more information on using fonts Troubleshooting 8 5 QO O B m le le Q Q 3 2 6 6 After a few seconds the printer loads the paper automatically and then begins printing the self test A series of characters is printed Note To temporarily stop the self test press the Pause button To resume the test press the Pause button again To end the self test press the Pause button If paper remains in the printer press the Load Eject button to eject the printed page Then turn off the printer Cau
74. fications A 15 Electrical 120 V model Rated voltage AC 120 V Input voltage range AC 103 5 to 132 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 7A Power consumption Approx 60 W ISO IEC 10561 Letter pattern 220 240 V model Rated voltage AC 220 to 240 V Input voltage range AC 198 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 0 7 A Power consumption Approx 60 W ISO IEC 10561 Letter pattern This product is also designed for IT power system with Phase to Phase voltage 220 240V Environmental A 16 Temperature Operation without condensation 5 to 35 C 41 to 95 F 15 to 25 C 59 to 77 F Forrecycled paper envelopes postcards labels overlapping multi part forms continuous forms with labels and overlapping multi part forms with labels Storage 30 to 65 C 22 to 149 F Humidity without condensation Operation 10 to 80 RH 20 to 60 RET Forrecycled paper envelopes postcards labels overlapping multi part forms continuous forms with labels and overlapping multi part forms with labels Storage 5 to 85 RH Specifications Safety approvals 120 V model Safety standards UL1950 with D3 CSA C22 2 No 950 with D3 EMI FCC part 15 subpart B class B CSA C108 8 class B 220 240 V model Safety standards EN 60950 TUV NEMKO EMI EN 55022 CISPR Pub 22 class B AS NZS 3548 class B A
75. g A le side view B continuous forms C label perforation The label on your form should be placed within the shaded area above but not on the vertical or horizontal perforation A 10 Specifications Area measurements A 12mm 0 47 inch B 44 2 mm 1 74 inches C totalthickness 0 53 mm 0 021 inch orless Printable area g n A printable area on a label Area measurements A 9mm 0 354 inch or more B 4 2 mm 0 165 inch or more C 25mm 0 984 inch or more D 45mm 1 77 inches or more E 3mm 0 118 inch or more Specifications A 11 Overlapping multi part forms Same as continuous paper multi part except for the following side view backing sheet the bottom edge of ovenapping form the bottom edge of the glue point area Area measurements A 13 3mm 0 51 0 12 inch B 13 3 mm 0 52 inch or less C from perforation to the top ofthe next overlapping form 3 3 mm 0 13 inch or more D from perforation to the bottom edge ofthe glue point area 17 mm 0 67 inch orless E totalthicknessincluding glue point dilation 0 65 mm 0 026 inch or less Printable area pom M A 12 Specifications Area measurements A 19mm 0 748 inch or more B 212mm 0 835 inch or more C 4 2mm 0 165 inch or more Overlapping multi part forms with labels Same as labels except for the following side view the top of i backing sheet overlappi
76. ge guide lock to unlock the right edge guide slide the right edge guide until it rests against the guide mark then push up on the right edge guide lock to secure the right edge guide guide mark edge guide lock Note If you load A3 size paper in landscape orientation long edge first slide both right and left edge guides as far to the sides as they will go You may need to slightly lift the right edge guide to move it over the edge guide mark 5 Push down on the left edge guide lock to unlock the left edge guide and while adjusting the left edge guide to match the width of your paper insert a sheet of paper between the edge guides until it meets resistance Be sure to load your paper printable side up Then push up on the left edge guide lock to secure the left edge guide 3 8 Paper Handling After a few seconds the printer automatically advances the paper to the loading position The printer is ready to start printing Caution ul Q Use the knob on the right side of the printer only to clear paper jams when the printer is off Otherwise you may damage the printer or cause it to lose the top of form position Q Do not open the printer cover while paper is being fed otherwise the printer cannot load the paper correctly Note Q If the platen rotates but the printer does not load the paper completely remove the paper and then insert it all the way into the printer again Q Ifyou need to adjust the p
77. ge them again Note E If you press an unrelated button in SelecType the printer beeps once to indicate it is an incorrect operation To return to the previous menu press the amp button Pressing the lt button several times causes the printer to exit SelecType and return to a standby state Controlling the Printer 4 11 Level 1 options This section lists all the settings and options that are available when you are in SelecType Level 1 The options printed in bold in the following tables are the standard factory settings T Margin Tractor 2 1 85 33 9 mm in 1 180 inc h increments T Margn Manual R 33 9 mm in 1 180 inch inc rements TMargn Manual F 33 9 mm in 1 180 inch increments T Margin C SF 33 9 mm in 1 180 inch increments Character Table Standard model PC 437 PC 850 PC 860 PC 863 PC 865 PC 861 BRASC Il Abicomp ISO Latin 1 Roman 8 U S A France Germany U K Denmark 1 Sweden Italy Spain 1 Japan Norway Denmark 2 Spain 2 Latin America Korea All other models PC 437 PC850 PC 437 Greek PC 852 PC 853 PC 855 PC 857 PC 864 PC 866 PC 869 ISO Latin 1T ISO 8859 7 MAZOWIA Code MJK Bulgaria Estonia PC 774 ISO 8859 2 PC 866 LAT PCAPTEC PC 708 PC 720 PCAR864 PC 860 PC 865 PC 861 U S A France Germany U K Denmark 1 Sweden Italy Spain 1 apan Norway Denmark 2 Spain 2 Latin America Korea Page Tractor 11 inch 12 inch 8 5 inch 70 6 inch A4 or
78. h Release lever position Continuous tractor paper i e Single sheets rear paper guide RUP cs load optional cut sheet feeder print out Continuous paper includes labels multi part forms continuous forms with labels overlapping multi part forms and overlapping multi part forms with labels Single sheets includesenvelopes postcards and single sheet multi pa rt forms You can use only single sheet multi part forms that are glued at the top of the formsin the optional cut sheet feeder Paper Handling 3 3 Setting the paper release lever You can set the paper path you want to use by adjusting the paper release lever The paper release lever has three positions for tractor feeding O for single sheet feeding and for paper release as described below Single sheet feeding position for loading single sheets including envelopes and postcards from a paper guide or the optional cut sheet feeder O Tractor feeding position for loading continuous paper including labels and overlapping forms from the tractor IA Paper release position for removing paper from the printer manually when a paper jam error ocurrs For more information see Clearing a Paper Jam on page 8 24 3 4 Paper Handling Adjusting the Paper Thickness Lever You can get the best printing
79. he Printer PaperSelect Press this button to select H2 on the control panel display before you use and load continuous forms with labels or overlapping multi part forms with labels After using this paper be sure to press this button to select on the display before you use and load another type of paper Only press this button when no paper is loaded in the printer Load Eject Press this button to advance single sheet or continuous paper to the loading position The printer normally loads paper automatically If a single sheet is already in the loading position press this button to eject it If continuous paper is in the loading or tear off position press this button to feed it backward to the standby position LF FF line feed form feed Press this button briefly to feed the paper forward one line Hold it down for a few seconds to eject a single sheet or advance continuous paper to the top of the next page You can also use this button to load a single sheet of paper from the optional cut sheet feeder or to feed continuous paper from the standby position to the loading position Font Press this button to select from among the built in fonts after you enter SelecType 1 or SelecType 2 For more information see SelecType on page 4 8 Be aware that the font setting in your software overrides this setting Printing with the Draft font requires fewer dots per character which significantly increases the printing spee
80. he paperby hand and press the Pause button Never use the knob on the right side of the printer Put Lever The paperrelease leveris set to Set the paperrelease leverto match the paper source where paperisloaded Then pressthe Pause button Paperjam Paperisjammed in the printer Tum off your printer and remove the jamed paperusing the knob on the right side of the printer Please Wait The print head isoverheated Wait a few minutes the printer resumes printing automatically once the print head cools m PaperOut Please Tum An unknown printer emorhas L Pause Off occurred Tum off the printerand leave it off for several minutes then tum it on again If the error recurs contact your dealer CoverOpen The printer cover isopen Close the printer coverand press the Pause button O 2on l fla shing eee short interval e e e long interval 8 4 Troubleshooting Printing a Self Test Running the printer s self test helps you determine whether the problem comes from the printer or the computer Q Ifthe self test results are satisfactory the printer is working properly and the problem is probably caused by your printer driver settings application settings computer or interface cable Be sure to use a shielded interface cable Q Ifthe self test does not print properly there is a problem with the printer See Problems and Solutions for possible causes and solutions to the problem You can print the self t
81. heet backing because the backing sheet tends to slip and may not feed properly Caution Use labels only under normal operating conditions because labels are especially sensitive to temperature and humidity Loading labels 1 Make sure of the following Q Your software settings keep the printing entirely within the printable area For information about the printable area see the paper specifications on page A 8 Caution Printing on the edge of a label can damage the print head Q The auto tear off function is turned off in SelecType 2 Q If you use labels whose backing sheet is exposed make sure the paper thickness lever is not set to AUTO Set it to the appropriate position according to the table on page 3 6 2 Load labels as described in Loading continuous paper with the tractor on page 3 13 Paper Handling 3 25 To tear off and eject labels Always tear off and eject labels as described below Caution Never feed labels backward using the Loa d Eject button Tear Off button or knob on the right side of the printer Labels can easily peel off their backing and jam the printer 1 Atthe back of your printer tear off the last label form that has entered the printer but do not press the Tear Off button See the illustration below 2 Press the LF FF button to eject the last label form forward Caution ul Do not leave labels loaded in the printer between print jobs they tend to curl and may come
82. ibed below Letter quality self test LF FF Performs a letter quality self test which helps you determine the source of some printing problems See Printing a Self Test on page 8 5 for details yy Draft self test Load Eject Performs a draft self test which helps you determine the source of some printing problems See Printing a Self Test on page 8 5 for details Bidirectional adjustment Pause Turns on the bidirectional adjustment mode which allows you to correct printing alignment problems See Using Bidirectional Adjustment on 8 25 for details Hex dump Load Eject LF FF Prints the data sent to the printer in hexadecimal code which helps experienced users determine the source of some printing problems See Using Hex Dump Mode on 8 6 for details Setting Printing Selec Type Hold down the SelecType button while you turn on the printer to print the current default settings or current label settings depending on the Paper Select mode When the Paper Select is set to 0 the printer prints the current SelecType default settings When the Paper Select is set to 0 the printer prints the label size and position settings that are currently registered in the EPSON Label Form Utility Controlling the Printer 4 7 SelecType This section describes how to use the SelecType mode to make the printers default settings SelecType overview When you press the Selec Type button you enter the
83. ic tables are shown completely The rest of the character tables show only the characters for hex codes 80 through FF The tables with an asterisk after the table name are available only in certain areas PC 437 USA Command Lists and Character Tables B 7 PC 850 Multilingual PC 860 Portuguese PC 863 Canadian French PC 865 Norwegian B 8 Command Lists and Character Tables PC 861 Icelandic BRASCII Brazilian Portuguese Abicomp Brazilian Portuguese ISO Latin 1 Command Lists and Character Tables B 9 Roman 8 PC 437 Greek Greek PC 869 Greek B 10 Command Lists and Character Tables ISO 8859 7 Latin Greek PC 853 Turkish PC 857 Turkish ISO Latin 1T Turkish Command Lists and Character Tables B 11 PC 855 Cyrillic PC 866 Russian PC 852 East Europe MAZOWIA Poland B 12 Command Lists and Character Tables Code MJK CSFR Bulgaria Bulgaria PC 864 Arabic Estonia Estonia Command Lists and Character Tables B 13 PC 774 LST 1283 1993 ISO 8859 2 PC 866 LAT Latvian PC APTEC Arabic B 14 Command Lists and Character Tables PC 708 Arabic PC 720 Arabic PC AR864 Arabic Italic No character is available for hex code 15 in the italic character table Command Lists and Character Tables B 15 Characters available with the ESC command To print the characters in the tables below use the ESC command The character
84. igned with the tear off edge adjust the tear off position using the micro feed feature See Adjusting the tear off position on page 3 39 tear off edge 3 When you resume printing the printer feeds the paper back to the top of form position and begins printing You can also manually feed the paper back to the top of form position by pressing the Tear Off button Paper Handling 3 21 Using auto tear off mode When you turn on the auto tear off function with SelecType setting or EPSON Remote the printer advances continuous paper to the tear off position when you finish printing Caution ul Always turn off the auto tear off function in SelecType 2 when you use labels otherwise they may come off their backing sheet and jam the printer The printer advances paper to the tear off position only when it receives a full page of data or a form feed command and then receives no more data for three seconds For instructions on how to activate the auto tear off function see SelecType on page 4 8 or open the EPSON Remote utility as described on page 2 23 and follow the on screen instructions While using SelecType mode or the utility also make sure the page length is set correctly for your continuous paper The steps below describe how to use auto tear off 1 When you finish printing on continuous paper the printer advances the perforation of the final printed page to the tear off position 2 Tear off all printed pages
85. inches Depth 673 mm 26 5 inches Weight 18 1 kg 39 9 Ib Forrecycled paper single sheet multi part forms envelopes postcards A 20 Specifications Appendix B Command Lists and Character Tables EPSON ESC P 2 Control Codes B 2 Barcode command suu soon Bae hee ede ee B 3 IBM 2391 Plus Emulation Control Codes B 6 Character Tables in EPSON ESC P2 Mode B 7 Command Lists and Character Tables B 1 EPSON ESC P 2 Control Codes Selecting EPSON ESC P 2 printer in your software allows you to use the most advanced font and graphics handling available See the ESC P Reference Manual for details General operation ESC ESC U ESC EM Paper feeding FF LF ESC 0 ESC 2 ESC 3 ESC CR Page format ESC C ESC C ESC C 0 ESC OQ ESC I ESC c ESC N ESC O Print position motion ESC ESC Y ESC V ESC v ESC D HT ESC B VT ESC J Font selection ESC k ESC x ESC X ESC P ESC M ESC g ESC p ESC 4 ESC 5 ESC E ESC F ESC Font enhancement ESC W DC 4 SO DC2 SI ESC w ESC G ESC H ESC T ESC 5 ESC ESC ESC q Spacing ESC Space ESC c ESC U Character handling ESC t ESC t ESC R ESC ESC amp ESC ESC 6 ESC 7 ESC Bit image ESC Graphics ESC G ESC Bar code ESC B B 2 Command Lists and Character Tables Barcode command Your printer has powerful barcode printing capabilities and includes the following re
86. ing mode may be out of problem See Using Bidirectional alignment Adjustment on page 8 25 Clearing a Paper Jam To clear a paper jam follow these steps 1 Turnoffthe printer 2 Setthe paper release lever to the release position 3 Open the printer cover 4 If continuous paper is jammed in the printer tear off the fresh supply at the back of the printer 8 24 Troubleshooting 5 Turn the knob on the right side of the printer to remove the paper Remove any remaining pieces QO 6 Ifthe paper is stuck where the printer ejects it gently pull the paper out of the printer 7 Close the printer cover and turn on the printer Make sure the Paper Out and Pause lights are off Caution ul Use the knob on the right side of the printer only to clear paper jams when the printer is off Otherwise you may damage the printer or change the top of form position O B m le le 5 Q Q m 2 Using Bidirectional Adjustment Mode If you notice that the vertical lines in your printout are not properly aligned you can use the printer s bidirectional adjustment mode to correct this problem During bidirectional adjustment the printer prints three sheets of alignment patterns Draft Bit Image and LO As described below you select the best alignment pattern from each sheet Follow the steps below to perform bidirectional adjustment Note Q To print the instruction sheet and alignment patterns
87. inter driver check the printer driver settings and change settings if necessary Accessing the printer driver from Windows applications When you access the printer driver settings from a Windows application any settings you make apply only to the application you are using The access method explained below is typical for many Windows applications but the way you access your printer driver may differ depending on your application See your application manual for details 2 10 Setting Up Your Software To access the printer driver settings select Print Setup or Print from the File menu of your application software If you choose Print Setup you see your application s Print Setup dialog box where you can make settings for paper size paper source and orientation Some applications also feature an Options button which allows you to access the printer driver s Options dialog box If you choose Print you see your application s Print dialog box To access the printer driver settings choose Printer Setup or Options depending on the options available in your application software You may need to choose a combination of these options Note Your application software may let you access only a portion of the printer driver Accessing the printer driver from the Control Panel When you access the printer driver from the Windows 3 1 Control Panel the settings you make apply to any Windows applications you open afterward To acc
88. irst three holes of the continuous paper over the sprocket pins on both sides Be sure to position your paper supply so that the printable side faces up Caution Make sure the first sheet of your continuous paper has a clean straight edee so that it can feed smoothly into the printer 10 Close the sprocket covers and push down the sprocket lock lever to lock the sprocket in place 3 18 Paper Handling 11 Slide the right sprocket unit to remove any slack in the paper Then push down the sprocket lock lever to lock the sprocket in place 12 Turn on the printer if it is turned off The printer is ready to start printing When using continuous paper you can use the tear off function to tear off printed pages and save the blank pages that are usually wasted between print jobs For more information see the next section Note Always make sure there is at least one more sheet than required continuous paper may not feed properly if it is not fed through the sprocket Caution ul Q Use the knob on the right side of the printer only to clear paper jams when the printer is off Otherwise you may damage the printer or cause it to lose the top of form position Q Do not open the printer cover while paper is being fed otherwise you cannot load the paper correctly Paper Handling 3 19 Note If you need to adjust the position of the paper after it is loaded see Adjusting the printing position on page 3 38 T
89. ity See SelecType on using page 4 8 or Using the printer utilities on page 2 22 Your paper may be too heavy Make sure that the weight of your paper is within the specified range See the continuous paper specifications on page A 5 Troubleshooting 8 13 The printer prints on or too far away from the perforation of your continuous paper Cause What to do The tear off position is set Adjust the tear off position using the V incorrectly or A button See Adjusting the tear off position on page 3 39 The paper size setting in your Check the paper size setting in your application or the printer application or the printer driver driver may not match the size of the paper you are using The printer s page length Check the Page Tractor setting using setting may not match the SelecType or the EPSON Remote size of the paper you are utility See SelecType on page 4 8 or using Using the printer utilities on page 2 22 The printer does not eject your continuous paper properly Cause What to do You may be trying to feed too If you are using normal continuous much paper backward paper tear off the last printed page and press the Load Eject button to feed the paper backward If you are using labels tear off the paper entering the printer and then press the LF FF button to feed the labels forward Your paper may betoolong Make sure the page length of your or too short paper is within the specifie
90. l Paper Multi part forms 3 24 Your printer can print on both single sheet and continuous multi part forms It can use multi part forms with up to seven parts including the original Caution Use only carbonless multi part forms Before printing set the paper thickness lever to the appropriate position for your multi part forms referring to the table on page 3 6 You can load single sheet multi part forms from the front and rear paper guides or with the optional cut sheet feeder For instructions see Using Single Sheets on page 3 7 or Loading paper from the cut sheet feeder on page 6 5 You can load continuous multi part forms in the same way as you load ordinary continuous paper For instructions see Using Continuous Paper on page 3 13 Caution ul Q When printing on multi part forms make sure that your software settings keep the printing entirely within the printable area of the forms Printing on the edge of a multi part form can damage the print head For information about the printable area see the paper specifications on page A 5 or A 7 Q Single sheet multi part forms that are glued at the side of the form should be loaded only from the front or rear paper guide not from the optional cut sheet feeder Paper Handling Labels When selecting labels for printing always choose labels mounted on continuous backing sheets with sprocket holes for use with a tractor Do not use labels on shiny single s
91. lace for the printer 1 3 4 Cleaning the printer 7 5 Clearing a paper jam 8 24 25 Command lists B 2 6 Connecting the printer to your computer 1 10 12 Continuous forms with labels 3 31 33 loading 3 31 32 Continuous paper 3 13 23 loading 3 14 20 problems 8 11 15 removing 3 23 switching to and from 3 36 38 6 10 11 using the tear off function with 3 20 23 Control codes ESC P 2 B 2 5 IBM 2391 Plus emulation B 6 Control panel functions 4 2 7 buttons 4 4 7 lights 4 4 Customer support Appendix C Cut sheet feeders 6 2 11 installing 6 2 5 loading paper 6 5 10 problems 8 15 17 specifications A 19 20 D Display 4 3 Dithering setting 2 7 2 12 DOS 2 21 23 Draft font 4 5 4 20 22 Driver See Printer driver E Edge guide locks 3 8 Edge guides 3 8 Eject See Load Eject button Emulation IBM 4 16 17 Envelopes 3 26 27 EPSON Label Form utility 2 22 23 EPSON Remote utility 2 22 23 IN 1 EPSON Status Monitor 2 utility 2 8 Chapter 5 ESC P 2 4 16 4 17 B 2 5 Error indicators 8 3 4 F Feeders See Cut sheet feeders Feeding methods 3 2 4 FF button See LF FF button Font button 4 5 setting 4 20 22 Front paper guide 1 8 3 3 3 7 8 H Handshaking A 18 19 High speed draft setting 4 20 22 Hex dump mode 8 6 7 I IBM 2391 Plus emulation 4 16 17 B 6 Input buffer setting 4 18 Intensity control setting software 2 13 Intensity mode setting 4 16 Intensit
92. lippines Representative Office at the telephone and fax numbers below Phone 632 813 6552 Fax 632 813 6545 BBS 632 814 0595 C 8 Contacting Customer Support Glossary ASCII American Standard Code for Information Interchange A standardized coding system for assigning numerical codes to letters and symbols auto line feed When this feature is selected in the default setting mode or the EPSON Remote utility each carriage return CR code is automatically followed by a line feed LF code bidirectional printing Printing in which the print head prints in both directions bidirectionally This increases the print speed but may reduce precise vertical alignment Bidirectional printing is this printer s standard printing mode See also unidirectional printing buffer The portion of the printer s memory used to store data before it is printed character table A collection of letters numbers and symbols that constitute the set of characters used in a particular language characters per inch cpi A measurement of the size of text characters continuous paper Paper that has sprocket feed holes on both sides is perforated between pages and is supplied in a folded stack Also called fanfold paper continuous forms with labels A kind of continuous paper that has one label on each page This is different from label paper which consists entirely of labels When printing on continuous forms with labels the printer mu
93. ly the settings or click Cancel to cancel your settings Document Properties dialog box O Form Select the kind of form loaded in the printer If you don t see your form select it from the Form list A Orientation Select Portrait or Landscape The diagram on the screen changes according to the orientation you select Advanced Document Properties dialog box Q Graphics Click the printing resolution you want Resolution If you don t see your resolution select it from the Graphics Resolution list A Color Click the Color radio button when you print in color Q Optimization Turn the Print Text as Graphics setting on or off If you need to make settings for contrast brightness input RGB Gamma and so forth click Halftone The Halftone Color Adjustment dialog box appears For details click Help in this dialog box Once you ve verified your printer driver settings you are ready to print If you have any trouble while printing see Chapter 8 Iroubleshooting 2 20 Setting Up Your Software For DOS Program Users installing the printer driver To install a printer driver in most DOS applications you must select the printer you are using during the installation or setup procedure Choose the EPSON DLO 3000 printer at the appropriate step in the procedure If the list in your application does not include the DLQ 3000 printer choose the first available printer from this list DLQ 3000 LQ 2070 LQ 2170 LQ 117
94. m the Start menu When you access the printer driver from the Windows NT Start menu the settings you make apply to any Windows applications you open afterward To access the printer driver from the Start menu follow these steps 1 Click the Start button and then point to Settings 2 Click Printers 3 Right click your printer icon and click Document Defaults The screen diaplays the Default Document Properties window which contains the Page Setup and Advanced menus Click the tabs at the top of the windows to open these menus Checking and changing printer driver settings Before printing check that the printer driver settings on the Page Setup and Advanced menus are appropriate for the kind of document you want to print and change settings as needed When you are finished making changes click OK to apply the settings or click Cancel to return the settings to their previous values Page Setup menu Q Paper Size Select the size of the paper you want to use If you don t see your paper size select it from the Paper Size list Q Paper Source Click the paper source you want to use If you don t see your paper source select it from the Paper Source list A Orientation Select Portrait or Landscape Setting Up Your Software 2 15 Q Color Appearance Advanced menu Q Paper Output Q Graphic U Document Options Select Gray Scale or Color Check the Paper Sze Onentation and Paper Source settings you m
95. n divides printer problems into four categories Power supply page 8 8 Paper handling page 8 9 Operation page 8 17 Printout s ere ssa page 8 19 Troubleshooting 8 7 See the section for the type of problem you have and look for the description of your problem The most likely causes and solutions are listed first so try the solutions in the order in which they appear Power supply The lights come on briefly but then go off and stay off Cause What to do The printer s voltage rating Check the printer and the outlet does not match the voltage voltage ratings If the voltages do of your electrical outlet not match unplug the printer immediately and contact your dealer Warning Do not reconnect the power cord to an electrical outlet with the wrong voltage for your printer The printer does not work and the control panel lights are off Cause What to do The printer is turned off Turn on the printer The Power light comes on The power cord is not Turn off the printer and make sure the properly plugged into the power cord is firmly plugged into the electrical outlet or if your electrical outlet and the printer if power cord is not necessary Then turn on the power permanently attached to your switch printer the power cord is not properly plugged into the printer The electrical outlet is Use a different outlet controlled by an outside switch or automatic timer 8 8 Troubleshooting
96. n in the graphic display changes to reflect the current status of the printer as described in the adjacent message box If a printer error occurs troubleshooting tips appear in the message box at the bottom of this menu Consumables menu This menu gives you information on the amount of paper remaining in the optional cut sheet feeder Printer Information menu If your printer is connected to your computer through a network this menu shows information on network connections and other printer resources Using EPSON Status Monitor 2 5 7 Using the Background Monitoring Feature The Status Monitor s background monitoring feature lets you monitor your printer more conveniently and efficiently by automatically checking a selected printer s status in the background whenever you are using your computer Turning on background monitoring for your printer is a two step process First you must make sure the basic background monitoring feature is enabled it is enabled if a printer shaped icon appears on the taskbar at the bottom of your screen then you must select a printer in the Installed Printers list and open the Monitoring Preferences dialog box to turn on background monitoring for that printer See the next section for details on using the Monitoring Preferences dialog box to turn on background monitoring and change monitoring preferences for your printer Setting monitoring preferences Follow these steps to turn on background m
97. nded solutions If none of these solutions fix your problem see Appendix C Contacting Customer Support Troubleshooting Using the Error Indicators QO If a printer error occurs you can use the error notification methods a pattern of beep sounds and messages that appear on the display on the control panel to help determine the cause of the problem and the solution Use the following table to diagnose and fix the problem PaperOut No paperloaded in the selected papersource Load paperin the selected feed path the PaperOutand Pause lights go off and the printer resumes printing Paperis not loaded correctly Remove and reload yourpaper correctly then pressthe Pause button See Chapter 3 for instructions on how to load the type of paper you want to use O See le le 5 Q Q m 2 O Paper Out L Pause Pause Wrong The papertype loaded in your Paper Size printer differs from that registered with the EPSON Label Form Utility Load the same type of label paper you previously registered with the EPSON Label Form Utility oruse the utility to registerthe new type of paper Then press the Pause button Wrong Youroperation does not meet Paper path the settings in the PaperSelect Remove the paperin the printer and reload the paper you use refering to page 3 31 to 3 35 Then pressthe Pause button Troubleshooting 8 3 Paperout Pull Paper Single sheet paper is not fully Pause Out ejected Remove t
98. ng The length of the printing on the page does not match your paper length QO Cause The paper size setting in your application or the printer driver may not match the size of the paper you are using The printer s page length setting may not match the size of the paper you are using What to do Check the paper size setting in your application or the printer driver Check the Page Tractor setting using the SelectType mode or the EPSON Remote utility See SelecType on page 4 8 or Using the printer utilities on page 2 22 O ee le le Q Q m 2 Printing starts lower on the page than you expect or the bottom of a page is printed at the top of the next page Cause The lines per page top and bottom margin or form length setting is incorrect What to do Adjust these settings in your application software as follows If your application software has a lines per page setting set it to 66 for letter size paper or 70 for A4 size paper If your software does not have a lines per page setting try decreasing the top margin or increasing the bottom margin or both until you get the results you want Adjust the form length setting if your software has this option Troubleshooting 8 23 Vertical printed lines are not aligned Cause What to do Bidirectional printing which Use the printer s bidirectional is the printer s standard adjustment mode to correct this print
99. ng 2 7 2 12 2 15 Paper source setting 2 7 2 12 2 15 Paper thickness lever 3 5 6 Pause button 4 4 4 7 light 4 4 Plug and play 2 3 5 Plugging in the printer 1 9 Postcards 3 28 Power cord 1 2 1 9 Power supply problems 8 8 9 Print direction setting 4 14 Print head damaged 8 20 overheated 8 4 8 19 warning 1 6 Printer driver accessing Windows 3 1 2 10 11 Windows 95 2 5 6 Windows NT 3 5x 2 18 19 Windows NT 4 0 2 14 15 checking and changing Windows 3 1 2 12 13 Windows 95 2 6 7 Windows NT 3 5x 2 20 Windows NT 4 0 2 15 16 installing for DOS 2 21 22 Windows 3 1 2 9 10 Windows 95 2 2 5 Windows NT 3 51 2 17 18 Windows NT 4 0 2 13 14 Printer utility 2 8 2 22 23 Chapter 5 Printing in color 4 23 Printout problems 8 19 24 Problems and solutions 8 7 24 Protective materials saving 1 2 3 R Rear paper guide 1 8 3 3 3 10 12 Release lever See Paper release lever Remote See EPSON Remote Reset button 4 6 Resolution setting 2 7 2 12 Ribbon cartridge installing 1 5 7 replacing 7 2 4 Safety instructions iii v SelecType 4 8 Self test 8 5 6 Single sheet paper 3 7 12 Software settings 4 16 Specifications Appendix A IN 3 Sprocket cover 3 17 3 18 3 23 lock lever 3 15 3 19 unit 3 16 3 17 3 19 Status Monitor 2 8 Chapter 5 T Tear Off button 4 6 light 4 4 Tear off function 3 20 23 Tractor 3 3 Transporting the printer 7 6 Troubleshooting
100. ng form A the bottom edge of overlapping form the bottom edge of the glue point area The label on your form should be placed within the shaded area above but not on the vertical or horizontal perforation Area measurements A 13 3mm 0 51 0 12 inch B 62 5 mm 2 46 inches C 4 2 mm 0 165 inch D thicknessof area where labelisattached 0 53 mm 0 02 inch orless E from perforation to the top of the next overlapping form 3 3 mm 0 13 inch or more F from perforation to the bottom edge of the glue point area 17 mm 0 67 inch orless G from perforation to the bottom edge ofthe previous overlapping form 13 3 mm 0 52 inch orless H totalthicknessincluding glue point dilation 0 65 mm 0 026 inch or less Specifications A 13 Printable area printable area on a label Area measurements A 19mm 0 748 inch or more B 212mm 0 83 inch or more 25 mm 0 984 inch or more OU O 45 mm 1 77 inches or more E 3mm 0 118 inch or more F 4 2mm 0 165 inch or more Pre printed Paper Pre printed paper is paper with white space in the middle and ruled lines letters or figures printed in the top and bottom margins The margins are printed the first time the paper is loaded in the printer and a document is printed in the white space the second time the paper is loaded in the printer The margin areas are often used for letterheads borders and so on You can make your own pre printed paper or
101. nt paper guide 6 9 Switching between the tractor and the cut sheet feeder 6 10 rntertace Cards cit ch REO Ld eos 6 11 Installing an interface Card llle 6 12 Using Printer Options 6 1 This chapter describes how to use optional equipment with your printer including the cut sheet feeder and interface cards Cut Sheet Feeder The optional cut sheet feeder C80683 gives you easier and more efficient handling of single sheet paper single sheet multi part forms envelopes and postcards You can use the cut sheet feeder without removing continuous paper See page A 19 for information on the types and quantity of paper that can be loaded with the cut sheet feeder Installing the cut sheet feeder Install the cut sheet feeder as follows 1 Make sure the printer is turned off 2 Assemble the cut sheet feeder by following the instructions provided in the documentation that comes with the feeder 3 Remove the rear paper guide if attached Note Store the rear paper guide in a safe place you will need it if you remove the cut sheet feeder 6 2 Using Printer Options 4 Using the enclosed cross head screwdriver remove the screw that secures the rear cover to the back of the printer Then lift the cover straight up from the printer being careful to remove the tab at the left side of the cover from the slot on the printer Note Store the rear cover and screw in a safe place you will need them if you remove
102. nto the computer 1 11 Setting Up the Printer 1 12 Before using the printer s serial interface with SelecType make sure that the printer s serial communication settings match those on your computer See SelecType on page 4 8 for more information Now that the printer hardware is set up see Chapter 2 for instructions on installing and using the printer software Setting Up the Printer Chapter 2 Setting Up Your Software bor Windows 95 Users eses hosce mh RR PR 2 2 Installing the printer driver using My Computer 2 2 Installing the printer driver using plug and play 2 3 Using the printer driver 44cm iras amp amp Res 2 5 Installing EPSON Status Monitor2 2 8 FOr Windows USES add adria 229 Installing the printer driver using Program Manager 2 9 Using the printer driver ooo 2 10 For Windows NT 4 0 Users less 2 13 Installing the printer driver 2 13 Using the printer driver ooo 2 14 For Windows NT 35x USCES ig pex wur wee oe A 2 17 Installing the printer driver 0 0 2 17 Usine the printerdriver uu wem Boch Eee 2 18 FOr DOS TroBramLU Sets uoo ee ee ney Re an da den ias 2 21 Installing the printer driver iles 2 21 Using the printer utiles cerros 2 22 Setting Up Your Software 2 1 The EPSON printer software that comes with your printer includes the printer driver software a status monit
103. o move and save the loading position of the paper use the SelecType T Margin Tractor setting For information on SelecType settings see page 4 8 Using the tear off function After you have finished printing you can use the tear off function to advance continuous paper on the tractor to the tear off edge of the printer You can then easily tear off printed sheets When you resume printing the printer automatically feeds paper back to the loading position so you can save paper that would normally be lost between documents You can use the tear off function in two ways manually by pressing the Tear Off button on the control panel or automatically by making the appropriate SelecType setting or using EPSON Remote 5ee page 4 8 for information on making SelecType settings If the perforation between pages is not aligned with the tear off edge you can adjust the tear off position using the micro feed feature as described on page 3 39 Caution Never use the tear off function when you use labels otherwise they may come off their backing sheet and jam the printer 3 20 Paper Handling Using the Tear Off button When using the tractor you can use the Tear Off button to advance continuous paper to the tear off position follow the steps below 1 Make sure printing has finished Then press the Tear Off button The printer advances the paper to the tear off edge 2 Tear off all printed pages If the perforation is not al
104. odd number string is sent a 0 is automatically added making it an even number data string Q The barcode print start position except for POSTNET is always 40 360 inch above the baseline Command Lists and Character Tables B 5 IBM 2391 Plus Emulation Control Codes This printer emulates the IBM Proprinter with the following commands For detailed information see the IBM 2391 Plus reference manual General operation NUL DC3 ESC j BEL CAN DCI ESC Q ESC K ESC U ESC F Paper feeding FF LF ESC 5 ESC A ESC A AGM ESC 0 ESC 1 ESC 2 ESC 3 ESC 3 AGM CR ESC Page format ESC C ESC C0 ESC X ESC N ESC O ESC 4 Print position motion ESC d ESC R ESC D HT ESC B VT ESC J ESC J AGM Font selection DC2 ESC P ESC ESC E ESC F ESC I ESC d ESC I Font enhancement DC4 SO ESC SO ESC W ESC SI ESC SI ESC G ESC H ESC T ESC S ESC ESC _ ESC Spacing BS SP ESC Character handling ESC 6 ESC 7 ESC T ESC ESC Bit image ESC K ESC L ESC Y ESC Z ESC g ESC AGM Barcode ESC f ESC p Alternate Graphics Mode B 6 Command Lists and Character Tables Character Tables in EPSON ESC P 2 Mode When the printer is in EPSON ESC P 2 mode the character tables below can be selected using software commands All character tables except the italic table are the same as the PC437 table for hex codes 00 through 7F so only the PC437 and ital
105. off their backing sheet and jam the printer when you resume printing Envelopes You can print on a variety of envelopes by loading them the same way you load single sheets from a paper guide or with the optional cut sheet feeder 3 26 Paper Handling Caution Use envelopes only under normal operating conditions Loading envelopes 1 Make sure that your software settings keep the printing entirely within the printable area For information about the printable area see the paper specifications on page A 10 3 Caution Printing on the edge of an envelope can damage the print head Select Envelopes mode using SelecType 2 Follow the instructions in Using Single Sheets on page 3 7 or Loading paper from the cut sheet feeder on page 6 5 and load envelopes as shown below Be sure to fold the flap and be careful of the flap s orientation Make sure that the right edge guide is aligned with the arrow on the paper guide and position the left edge guide to match the width of your envelopes from the front paper guide from the rear paper guide bottom edge first and top edge first and flap side down flap side down Insert envelopes with thisorientation when loading from the cut sheet feeder Paper Handling 3 27 Postcards You can print on a variety of postcards by loading them the same way you load single sheets from a rear paper guide or with the optional cut sheet feeder Foll
106. olutions Gra erga NOA nur x wae eee aes 8 7 i POWELSUDDIV sodni AAA A 8 8 Paper mance 333919939 OE Gra ed ses S RR 8 9 OPeTAUONG ee Be Sos Sie So ee S 8 17 POI Sr AA a ee eS 8 19 leanne a Paper a lt i 23S ERRE d dE obe die a tee eas 8 24 Using Bidirectional Adjustment Mode 8 25 Troubleshooting 8 1 6 2 This chapter describes what you can do if you are having problems printing It is divided into these sections a Using the error indicators This section describes how to use the lights and error messages on the control panel and buzzer as error indicators so you can diagnose and fix printer problems Printing a self test This section explains how to run the printer s self test to determine whether the problem lies with the printer or the computer Using hex dump mode This section describes the printer s hex dump mode Experienced users may want to use this mode to pinpoint communication problems Problems and solutions This section describes how to solve problems with the power supply paper handling printer operation and the quality of the printout Clearing a paper jam This section shows you how to clear a paper jam Using bidirectional adjustment mode This section explains how to use the bidirectional adjustment feature to ensure that vertical lines are properly aligned in your printout Use the information in this chapter to pinpoint the source of your printer problem and then try the recomme
107. onitoring and set other monitoring preferences for each printer you want to monitor 1 Make sure the Status Monitor s basic background monitoring feature is on It is on if a printer shaped background monitoring icon appears on the taskbar at the bottom of your computer screen If this feature is not on open the EPSON Status Monitor 2 window from Start as described on page 5 2 Then point to Background Monitoring on the Settings menu and click Monitor from restart or Monitor now to turn this feature on 5 8 Using EPSON Status Monitor 2 2 Select the printer you want to monitor from the Installed Printers list then click Monitoring Preferenceson the Settings menu The following dialog box appears Monitoring Preferences Printer Mame EPSON DLG 3000 Monitoring Interval Short L Long I l l Setting a short monitoring interval may cause some applications to run more slowly Status Alert P Show when printine Background Monitoring P Show when errors occur Show when consumables are law Cancel 3 Use the slider to adjust the monitoring interval if necessary Please note that setting a short monitoring interval may cause some applications to run more slowly 4 Click Monitor this printerto turn background monitoring on for the selected printer Clicking this option makes the Status Alert options available 5 Click the Status Alert options to specify when you want the Status Alert dialog
108. or utility for use with Windows 95 and two DOS based utilities A printer driver is software that allows your computer to control the printer You need to install the printer driver so your software applications can take full advantage of the printer s capabilities For instructions on installing the printer software see the next section if you are using Windows 95 or see page 2 9 for Windows 3 1 page 2 13 for Windows NT 4 0 page 2 17 for Windows NT 3 5x or page 2 21 for DOS programs Note Before you install the printer software it is best to make backup copies of the EPSON printer software disks For Windows 95 Users Follow the steps below to install the printer driver for Windows 95 For instructions on installing the EPSON Status Monitor 2 utility see page 2 8 Installing the printer driver using My Computer 1 Make sure Windows 95 is running and the printer is off 2 Insert Disk 1 of your printer driver software in a disk drive Double click the My Computer icon and then double click the drive in which you inserted the disk 2 2 Setting Up Your Software 3 Double click the Setup exe icon then select your printer icon in the EPSON Printer Driver Setup dialog box shown below Click OK and follow the on screen instructions 4 EPSON Printer Driver Setup Printer Model Version 4 10E Copyright C 1997 SEIKO EPSON CORPORATION All Rights Reserved Note When you install your printer driver the E
109. osition of the paper after it is loaded see Adjusting the printing position on page 3 38 To move and save the loading position of the paper use the SelecType T Margn Manual F setting For more information on SelecType settings see page 4 8 After printing a sheet the printer ejects it onto the front paper guide and the Paper Out and Pause lights come on If you are printing a multiple page document remove the printed sheet and insert a new sheet into the paper guide The printer automatically advances the paper and resumes printing Note If the printer does not eject the printed sheet press the Load Eject button Paper Handling 3 9 Loading single sheets from the rear 1 Make sure the front and rear paper guides are attached 2 Pushthe paper thickness lever to the single sheet position 3 Pulloutthe front paper guide extension until it is fully extended if you plan to stack the printed sheets 4 Turnon the printer The Powerlight comes on 3 10 Paper Handling 5 Slide both right and left edge guides of the front paper guide all the way to each side Next slide the right edge guide of the rear paper guide until it rests against the guide mark guide mark Note If you load A3 size paper in landscape orientation long edge first slide both right and left edge guides as far to the sides as they will go You may need to slightly lift the right edge guide to move it over the edge euide mark 6
110. ounts of text or graphics To disable the buffer turn it off Baud rate When you use the serial interface you need to set the baud rate or serial data transfer speed in bits per second bps The printer communicates with your computer at the specified rate Check your computer manual or application program for the correct baud rate setting Your computer and printer should always be set to the same rate Parity Set the parity a method of error detection for serial data transfer if you use the serial interface Check your computer manual or application program for the correct parity setting Your computer and printer should always be set to the same parity setting Auto tear off Turn on the auto tear off feature if you use continuous paper to easily tear off the printed pages The printer automatically feeds the paper to the printer s tear off edge after printing when Auto tear off is on Make sure this feature is off when you use labels 4 18 Controlling the Printer Note The auto tear off feature works only after the printer receives a full page of data or a form feed command and it receives no more data for a few seconds Auto LF Turn on the auto line feed feature to cause the printer to add a line feed LF command to every carriage return CR command sent by the application program software If you turn it off line feeds occur only when the software sends line 4 feed commands to the printer Because mo
111. ous paper 4 3 37 Using the Micro Feed Feature o o 3 38 Adjusting the printing position 3 38 Adjusting the tear off position 3 39 Paper Handling 3 1 Your printer can print on a wide variety of paper types including single sheets continuous paper multi part forms labels envelopes postcards overlapping forms and continuous forms with labels This chapter explains how to use these paper types with your printer Caution ul Do not use paper that is folded except envelope flaps creased curled torn stained or stamped Always use new clean paper that meets the paper specifications described on page A 4 Selecting a Paper Feeding Method Your printer can accommodate a variety of paper types through four paper feeding methods front and rear paper guides tractor or optional cut sheet feeder The paper feeding method you select depends on the type of paper you want to use For all four paper feeding methods the printer prints on the paper and then ejects it as shown below NN TATE fIHOJ33qoav A TL Note Be sure to load paper printable side up 3 2 Paper Handling Paper feeding methods and paper types Basically there are two types of paper and four methods for loading or feeding paper The table below shows the relationship between paper types and paper feeding methods as well as paper loading and ejecting orientation Paperpat
112. ow the procedure below Caution Use postcards only under normal operating conditions Loading postcards T 3 28 Make sure that your software settings keep the printing entirely within the printable area For information about the printable area see the paper specifications on page A 10 Caution Printing on the edge of a postcard can damage the print head Select C ards mode using SelecType 2 Follow the instructions in Loading single sheets from the front on page 3 7 Loading single sheets from the rear or Loading paper from the cut sheet feeder on page 6 5 Make sure that the right edge guide is aligned with the arrow on the paper guide and position the left edge guide to match the width of your postcard Paper Handling Overlapping multi part forms This kind of continuous paper provides you with multi part forms The page length of the multi part forms is longer than that of the backing continuous paper So when extended one page s multi part forms overlap the next page s multi part forms as shown below The thickness of this overlapping area is thicker than the printable area Caution Use overlapping multi part forms only under normal operating conditions Loading overlapping multi part forms 1 Make sure of the following Q Your software settings keep the printing entirely within the printable area For information about the printable area see the paper specifications on page A 12 and
113. p of form position tear off position The position the printer feeds the paper to when you press the Tear Off button or when auto tear off mode is on Using the micro adjust feature you can adjust the position so that the paper s perforation meets the printer s tear off edge top of form position The position on the paper that the printer recognizes as the first printable line This is the default top margin position unidirectional printing Printing in which the print head prints in one direction only Unidirectional printing is useful for printing graphics because it allows precise vertical alignment You can select unidirectional printing in the printer s SelecType mode or the EPSON Remote utility See also bidirectional printing Glossary index A Adjusting printing position 3 38 tear off position 3 39 A G M Alternate Graphics Mode setting 4 17 Assembling the printer 1 5 8 Auto CR carriage return setting 4 16 Auto I F time out setting 4 17 18 Auto LF line feed setting 4 19 Auto tear off function 3 22 23 Auto tear off setting 4 18 19 B Barcode commands B 3 5 Baud rate setting 4 18 Bidirectional adjustment mode 8 25 26 Bidirectional Bi d printing print direction setting 4 14 buttons 4 4 7 Buzzer beep setting 4 19 C Cables See Interface cable Cards 3 28 4 16 6 9 See also Interface cards or Postcards Character tables B 7 17 Character table setting 4 13 Choosing a p
114. paper printable side up After a few seconds the printer automatically advances the paper to the loading position The printer is ready to accept data from your computer and print After printing a page of your document the printer ejects it onto the front paper guide and the Paper Out and Pause lights come on If you are printing a multiple page document remove the printed sheet and insert a new sheet into the front paper guide The printer automatically advances the paper and resumes printing Switching between the tractor and the cut sheet feeder You can easily switch between continuous paper loaded from the tractor and single sheets loaded from the cut sheet feeder without removing your continuous paper as described below Switching to continuous paper Follow the steps below to switch to continuous paper loaded from the tractor 1 Ifany single sheets are in the paper path press the Load Eject button to eject them 2 Move the paper release lever to the tractor position Switching to single sheets To switch back to single sheets loaded from the cut sheet feeder follow these steps See also pages 3 26 3 30 3 32 and 3 35 6 10 Using Printer Options 1 Ifany continuous paper remains in the printer press the Tear Off button to advance the paper to the tear off position 2 Tear off the printed pages 3 Press the Load Eject button The printer feeds the paper backward to the standby position The paper is still
115. per supply with the paper loaded in the tractor so the paper feeds smoothly into the printer See Positioning your continuous paper supply on page 3 13 Make sure that your paper supply is within 1 meter 3 feet of the printer Check that the holes on the sides of the paper are aligned with each other Also make sure the sprocket units are locked and their covers are closed Set the paper thickness lever to match the thickness of your paper See Adjusting the paper thickness lever on page 3 5 Your paper may be the Make sure that the paper size and wrong size or thickness for thickness are within the specified the printer ranges See the continuous paper specifications on page A 5 O The sprocket units are Adjust the position of the sprockets O positioned incorrectly for to remove any slack along the width the width of paper you are of the paper 8 using S Note g If paper is jammed in the paper path see 9 b Clearing a Paper Jam on page 8 24 The top of form position of your continuous paper varies when you print several pages Cause What to do The paper size setting in your Check the paper size setting in your application or the printer application or the printer driver driver may not match the size of the paper you are using The printer s page length Check the Page Tractor setting using setting may not match the the SelecType mode or the EPSON size of the paper you are Remote util
116. printer has draft and high speed draft fonts nine letter quality fonts and four scalable fonts To select a font with the Font button follow these steps 1 Make sure that the printer is turned on 2 Press SelecType You can use the Font button in either SelecType Level 1 or Level 2 3 Press Font the display first shows the current font with an asterisk 4 Press the W button or the A button until the display shows the font name you want to use See the font samples later on page 4 22 5 Press the button to select the desired font 6 Press Selec Type again the printer is ready to accept data and print 4 20 Controlling the Printer The draft and high speed draft fonts use fewer dots per character for fast printing They are ideal for rough drafts and editing work Letter quality LQ fonts produce complete characters for presentation quality documents The ESC P 2 printer control language allows you to use scalable fonts in various sizes ranging from 8 to 32 points in 2 point increments Note Roman T is similar to the Times and Sans Serif H is similar to Helvetica TM The samples below are the scalable fonts Q Roman Q Roman T O SansSerf O Sans SenfH Controlling the Printer 4 21 The following shows sample characters for the draft and LQ fonts Draft Epson Roman Epson Sans Serif Epson Courier Epson Prestige Epson Script Epson Script C OCR B Epson Orator Epson Orator S Cha
117. quality by adjusting the paper thickness lever according to the type of paper you use Usually set the paper thickness lever to the AUTO position as shown below your printer automatically adjusts itself to the thickness of the paper loaded in the printer If you are not content with the printing quality especially when using special paper such as multi part forms manually set the paper thickness lever to the appropriate position referring to the table on the next page The higher the number you set the paper thickness lever to the wider the space between the platen and print head If your printout appears faint or characters seem skipped or missing this setting may be too high On the other hand if the setting is too low your printout may appear smudged the paper may not feed correctly or the ribbon may become damaged Use the table on the next page as a guide but adjust the paper thickness lever as necessary Paper Handling 3 5 The following table provides guidelines for selecting the appropriate lever position for the type of paper you use Papertype Paperthic kness lever position Ordinary paper single sheetsor OG continuous paper p Multi part forms carbonless 2 parts original plus 1 copy 3 parts original plus 2 copies 4 parts original plus 3 copies 5 parts original plus 4 copies 6 parts original plus 5 copies 7 parts original plus 6 copies Forthis paper make the thic kness set
118. r isin hex dump mode SelecType 1 The printer isin Selec Type Level 1 SelecType 2 The printer isin Selec Type Level 2 Bi d adjustment The printer is in Bi d adjustment mode Q Error messages such as Paper Out which identify maintenance procedures you must perform or error conditions you need to correct See pages 8 3 and 8 4 for more information Q SelecType features and options such as Character Table which give you a greater degree of control over printer functions See page 4 8 for more information Controlling the Printer 4 3 Lights Power green On when the power switch is on and power is supplied to the printer Paper Out red On when the printer runs out of paper Pause orange On when the printer is not ready to print data paper is out or jammed or you press the Pause button to pause printing Note Even if the printer is paused the printer interface does not stop recieving data until the input buffer becomes full and the head carriage moves to its home position Tear Off orange On when the printer is in the tear off mode The printer stores any change you make to the tear off position when this light is on Buttons 4 4 Pause Press this button to temporarily stop printing and press it again to resume printing Selec Type Press this button to enter scroll through or exit SelecType mode where you make the default settings For more information see page 4 8 Controlling t
119. r model name Then click the Driver from disk provided by hardware manufa cturerradio button Note The next time you turn on your computer after you install the driver Windows 95 may display the New Hardware Found screen again If this happens select the Do not install a driver radio button and then click OK This screen will not appear again 6 Click OK You see the Install From Disk screen 7 Insert Disk 1 of your printer driver software in a disk drive 8 If you inserted the disk in drive A type Win95 and click OK Otherwise change the drive letter in the Copy manufacturer s files from box and click OK 9 Youcantype a unique name for the printer in the printer name box in the Add Printer Wizard dialog box We recommend that you keep the model name as shown 2 4 Setting Up Your Software To use the printer as the default printer for Windows 95 applications select Yes No is the default setting 10 Click the Finish button The program copies the files to your hard disk and adds an icon to the Printers folder using the printer model name or the name you selected Once you install your printer driver for Windows 95 you can install the EPSON Status Monitor 2 utility program This utility monitors the status of your printer alerts you when errors occur and provides you with troubleshooting tips See page 2 8 for instructions on installing the Status Monitor Using the printer driver Before you start printing you
120. racter spacing Character spacings of 10 12 15 17 20 cpi characters per inch and proportional are available To select a character spacing or pitch with the Pitch button follow these steps 1 Make sure that the printer is turned on 2 Press Selec Type You can use the Pitch button in either SelecType Level 1 or Level 2 3 Press the Pitch button the display first shows the current pitch with an asterisk next to it 4 22 Controlling the Printer 4 Pressthe W button or the A button until the display shows your desired pitch 5 Press the button to select the desired pitch 6 Press Selec Type again the printer is ready to receive data and print The available pitches depend on the currently selected font See page A 3 for the pitches available for each font Printing in Color When you install a color ribbon cartridge the printer can print in color if you select a printer driver capable of printing in color See Chapter 2 Setting Up Your Software for details on the printer driver See your software manual for details on color printing Note IBM emulation mode does not support color printing Barcode Printing Your printer has powerful barcode printing capabilities and includes the following resident barcode fonts EAN 13 EAN 8 Interleaved 2 of 5 UPC A UPC E Code 39 Code 128 and POSTNET See page B 3 for more information about the Barcode Print command Controlling the Printer 4 23 4 24
121. reful not to get water on the printer mechanism or electronic components LY Do not use a hard or abrasive brush Do not spray the inside of the printer with lubricants unsuitable oils can damage the printer mechanism Contact your EPSON dealer if you think lubrication is needed o 9 en O Q ak iS O Maintenance and Transportation 7 5 Transporting the Printer If you need to transport your printer some distance carefully repack it as described below using the original box and packing materials 1 Turn off the printer and remove any paper loaded in the printer 2 Unplug the power cord from the electrical outlet then disconnect the interface cable from the printer If an optional cut sheet feeder is installed remove it Warning If the printer has been used recently the print head may be hot Let it cool before attempting to remove the ribbon cartridge 3 Remove the paper guide Remove the ribbon cartridge as described in steps 3 through 4 of Replacing the Ribbon Cartridge on page 7 2 Then close the printer cover 4 Repack the printer ribbon cartridge paper guide and power cord in the original packing materials and place them in the printer s original box 7 6 Maintenance and Transportation Chapter 8 O Troubleshooting e Using the Error Indicators o ooo 8 3 gt O PENNS oC Lest as 8 5 E Using the Hex Dump Mode sens 8 6 E Problems and S
122. rk logical 1 3 V to 25 V Space logical 0 3 V to 25 V Handshaking Handshaking by DTR signal and XON XOFF Baud rate 300 600 1200 2400 4800 9600 or 19200 bps Connector plug EIA 25 pin sub miniature D shell connector female Data format 1 start bit Data word length 8 bits Odd even or no parity 1 stop bit Optional Cut Sheet Feeder Specifications The specifications below apply to the optional cut sheet feeder C80683 amp Note You can load the same types of single sheets single sheet multi part forms envelopes and postcards in the cut sheet feeder as you can load in the front or rear paper guide For paper specifications see page A 4 Capacity Single sheets A3 size paper Up to 130 sheets of 82 g fmt 22 Ib paper Up to 170 sheets of 64 g nt 17 Ib paper Other paper Up to 200 sheets of 82 g mt 22 Ib paper Up to 250 sheets of 64 g m 17 Ib paper Single sheet multi part Up to 40 sheets of 47 g m2 12 5 lb paper forms Envelopes Up to 20 plain or bond envelopes Up to 30 airmail envelopes Postcards Up to 50 plain paper cards Specifications A 19 Environmental Temperature Operation 5 to 35 C 41 to 95 F 15 to 25 C 59 to 77 F Storage 30 to 60 C 22 to 140 F Humidity without Operation 15 to 80 RH condensation 30 to 60 RH Storage 0 to 85 RH Dimensions and weight Height 417 mm 16 4 inches including the printer Width 678 mm 26 7
123. rounded power outlet do not use an adapter plug Q Make sure the paper path is clear and unobstructed before you print on continuous paper See 3 13 for details Using a printer stand If you plan to use a printer stand follow these guidelines Q Useastand that supports at least 33 kg 72 8 Ib Q Never use a stand that tilts the printer The printer should always be kept level Q Position your printer s power cord and interface cable so they do not interfere with paper feeding If possible secure the cables to a leg of the printer stand 1 4 Setting Up the Printer Assembling the Printer Installing the ribbon cartridge Before installing the ribbon cartridge make sure that the power cord is not plugged into an electrical outlet To install the ribbon cartridge remove it from its packaging and then follow these steps 1 Hold the center of the front edge of the printer cover not the right side and lift gently up and away from you Setting Up the Printer 1 5 v Warning Never move the print head while the printer is turned on this can damage the printer 3 Turn the ribbon tightening knob in the direction of the arrow to take up any slack in the ribbon 4 Hold the ribbon cartridge with the exposed ribbon down and the ribbon tightening knob facing you As shown below guide the ribbon under the print head and snap the cartridge into place from left to right so that the tabs on both si
124. rt forms intensity mode Select Dark if you need to print characters clearer and darker on multi part forms otherwise leave this set to Normal Note Continued use of the Dark option may shorten the life of the print head and ribbon cartridge If you are satisfied with the quality of normal printouts select Normal Software Select the kind of printer commands your printer uses If you select ESC P 2 the printer operates as an EPSON ESC P 2 printer If you select IBM 2391 Plus the printer operates as an IBM Proprinter 2391 Plus If possible choose an EPSON ESC P 2 printer in your software programs This will allow you to use the most advanced font and graphics handling available Auto CR IBM Turn on this settings to cause the printer to add a carriage return CR command to every line feed command such as LF and ESC J sent by the application program software If you turn it off carriage returns occur only when the software sends carriage return commands to the printer Auto carriage return is available only in IBM 2391 Plus emulation mode 4 16 Controlling the Printer A G M IBM Turn on the alternate graphic mode A G M to make the ESC 3 ESC A ESC J ESC K ESC L ESC Y ESC Z and ESC commands in IBM 2391 Plus emulation mode work the same way as in ESC P 2 mode The A G M feature is available only in IBM 2391 Plus emulation mode Interface If necessary select the interface that your printer us
125. s in the right table are available with PC864 Arabic PCAR864 Arabic and PCAPTEC Arabic International character sets You can select one of the following international character sets by sending the ESC R command For example when you select Italic France the characters in the France row in the table below are used in the italic character table The following eight international character sets can be selected with the default setting mode or with the ESC R command B 16 Command Lists and Character Tables The following seven additional sets can be selected only with the ESC R command Command Lists and Character Tables B 17 B 18 Command Lists and Character Tables Appendix C Contacting Customer Support For United Kingdom and the Republic of Ireland Users C2 Pury Desk auc ory bos Hiss REOS OG RE E E 3056 sg C 3 Customer Support tab yet qeu e d dee es ene c C 3 Faxon EPOON cos d dada d dr et eed aeos ad deb de C 3 EPtec Bulletin Board Service for latest drivers and utilities C 4 World Wide Web sack omm meee bee ede oe C 4 For Australian Users C 5 EPSON FAXBACK s C 5 EPSON Bulletin Board SysteM o ooo C 5 Internet URL http www epson com au C 5 Your deals ler o ee EET RE ESAE TERES C 5 EPSON Helpdesk de durat ui eot iude coop de pom d quits C 6 For Singapore Users aida trad P sae dos e C 6 For Hong Kong Users i
126. s not operate normally or exhibits a distinct change in performance Adjust only those controls that are covered by the operating instructions Q Ifyou plan to use the printer in Germany observe the following To provide adequate short circuit protection and over current protection for this printer the building installation must be protected by a 16 Amp circuit breaker Bei Anschluf des Druckers an die Stromversorgung mufs sichergestellt werden dafs die Geb udeinstallation mit einem 16 A berstromschalter abgesichert ist Print Head Caution Symbol The symbol on the print head indicates that this part may be hot Never touch the print head just after the printer has been used Let the print head cool for a few minutes before touching it ENERGY STAR Compliance NA As an ENERGY STAR Partner EPSON has determined Enerji that this product meets the ENERGY STAR guidelines for energy efficiency The International ENERGY STAR Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy efficient personal computers monitors printers fax machines and copiers in an effort to reduce air pollution caused by power generation 10 For United Kingdom Users Use of options Epson UK Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or
127. s on page A 13 and A 14 O The paper release lever is set to tractor position Q The setting in Page Tractorin SelecType 1 matches the page length of the form you use Note In Overlapping Form and i a modes the printer automatically activates the AUTO paper thickness function even though the paper thickness lever may be set to another position 2 Press the Paper Select button to select H0 3 and make sure the Reads fa message appears on the control panel display 3 Follow the instructions in Loading continuous paper with the tractor on page 3 14 Caution Q Printing on the edge of overlapping multi part forms with labels can damage the print head Q When loading overlapping multi part forms with labels make sure the left edge of the form is no further than 3 cm to the left of the arrow mark when facing the back of the printer 3 34 Paper Handling To fear off and eject overlapping multi part forms with labels Always tear off and eject overlapping multi part forms with labels by following the procedure below Note In mode the Tear Off button is disabled and the Load Eject button only feeds forms forward 3 1 At the back of your printer tear off the last overlapping multi part form that has entered the printer 2 Press the LF FF button to eject the last overlapping multi part forms with labels forward 3 To print on another type of paper press the Paper Select appears on the control panel displ
128. sident barcode fonts EAN 13 EAN 8 Interleaved 2 of 5 UPC A UPC E Code 39 Code 128 and POSTNET See the barcode commands below ESC B Select Barcode Printing Format ASCII code ESC B m n Decimal 27 40 66 m n Hexadecimal 1B 28 42 m n Function ESC Bnl n2 kms v1 v2 c data n n1 256 x n2 k Select barcode k 0 EAN 13 1 EAN 8 2 Interleaved 2 of 5 3 UPC A 4 UPC E 5 Code 39 6 Code 128 7 POSTNET m Module width 180 dpi m 2 2 dots 3 3 dots 4 4 dots 5 5 dots s Space adjustment value 3 lt s lt 3 1 360 inch units v1 02 Bar length v1 v2 x 256 1 180 inch units LJ The v1 and v2 values are ignored when POSTNET is selected Q The long bar length of POSTNET is always 0 125 inches the short bar length is always 0 050 inches Command Lists and Character Tables B 3 c Control flag Bit 0 Check digit 0 The printer does not add a check digit 1 The printer adds a check digit Bit 1 Human readable character HRC 0 The printer adds the HRC 1 The printer does not add the HRC Bit 2 Position of flag character for EAN 13 and UPC A only 0 Center 1 Under Bits 3 7 Not used Barcode data Barcode data corresponds to the barcode symbology The data number of each barcode type is constant The barcode is printed only if the following valid characters are set Barcode type Number of valid Number of valid characters 1 HEX characters 2 HEX EAN 1
129. sing Printer Options 6 5 6 6 Load paper in the cut sheet feeder as follows 1 Pull paper set lever forward until the paper guides retract to allow paper loading Using Printer Options 3 Slide the right paper guide so that its edge is even with the guide mark on the cut sheet feeder and push back the lever to lock the paper guide in place Next slide the left paper guide to roughly match the width of your paper 5 Fana stack of paper then tap the sides and bottom of the stack on a flat surface to even it up See page A 19 for information on the types and quantity of paper that can be loaded with the cut sheet feeder Caution Do not use labels in the cut sheet feeder Using Printer Options 6 7 6 Insert the paper along the right paper guide and adjust the position of the left paper guide so that it matches your paper s width Make sure the position of the guide allows the paper to move up and down freely Then lock the left guide in place Note Load paper with the printable side up If you are using pre printed forms load the forms top down 7 Push back the paper set levers to clamp the paper against the guide rollers 6 8 Using Printer Options 8 Before printing make sure the paper release lever is set to the single sheet position Also set the paper thickness lever to the appropriate position for the paper loaded in the cut sheet feeder as described on page 3 6 In your printer driver soft
130. st adjust the height of the print heads for the extra thickness of the labels Before printing on this kind of paper measure the label thickness using the EPSON Label Form Utility control code A special code used to control a printer function such as performing a carriage return or line feed cpi See characters per inch Glossary 1 cut sheet feeder An optional detachable device that automatically feeds single sheets of paper into the printer data dump See hex dump default A value or setting that takes effect when the equipment is turned on reset or initialized dithering A way of arranging dots on a page to simulate a shade or tone dot matrix A method of printing in which each letter or symbol is formed by a pattern matrix of individual dots draft The print mode used by your printer when you select Draft as the font The Draft font uses less dots per character for faster printing See also high speed draft and letter quality driver See printer driver ESC P Abbreviation for EPSON Standard Code for Printers This is the system of commands your computer uses to control your printer It is standard for all EPSON printers and supported by most application software for personal computers ESC P 2 The enhanced version of the ESC P printer command language Commands in this language produce laser like results such as scalable fonts and enhanced graphics fanfold paper See continuous paper font A st
131. st computers and application programs automatically add line feeds to carriage returns you should use this feature only if your printer prints only on one line 0 slash Select the zero character with a slash 0 this feature is on or without a slash 0 this feature is off The slash allows you to easily distinguish between an uppercase letter O and a zero Buzzer Turn this feature on to cause the printer to produce two types of noises when an error occurs See page on 8 4 for more information Standard setting You can restore all settings to the factory standard defaults printed in bold in the previous tables Make this setting and when Reads appears on your control panel display press the gt button to reset the printer After you select the factory default settings the display returns to the settings menu Press Selec Type to exit Controlling the Printer 4 19 Type Styles The printer can provide a wide range of type styles combining different character fonts widths and other enhancements You can select type styles using your software or the SelecType mode Your software settings override SelecType settings so it is recommended you make font settings with your software whenever possible This section explains the Font and Pitch buttons you use in SelecType The font and pitch settings you set in SelecType remain in effect even after the printer is turned off reset or initialized Character fonts Your
132. steps above Using Printer Options 6 13 6 14 Using Printer Options Chapter 7 Maintenance and Transportation Replacing the Ribbon Cartridge o o 7 2 Cleaning the Tiers SA AAA 7 5 Transporting the Printer sae ap ede de de aae eerte as 7 6 o 9 en O Q ak iS O Maintenance and Transportation 7 1 Replacing the Ribbon Cartridge If your printing becomes faint you may need to replace the ribbon cartridge See Chapter 8 Troubleshooting for more information If you do need to replace the ribbon EPSON recommends the use of the EPSON Ribbon Cartridge 5015066 for black 5015067 for color for best results Genuine EPSON ribbon cartridges are designed for your EPSON printer their high quality ensures the proper operation and long life of the print head and other printer parts Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON s warranties To replace the ribbon cartridge follow these steps 1 Turnon the printer 2 Press the Pause button the print head moves to the middle and stops 3 Turn off the printer Then open the printer cover and the paper bail Warning If the printer has been used recently the print head may be hot Let it cool before attempting to replace the ribbon cartridge 7 2 Maintenance and Transportation 4 Pressthe tab at the upper right of the cartridge holder and pull the cartridge out of the print
133. structions and save them for later reference Follow all warnings and instructions marked on the printer E Do not place the printer on an unstable surface or near a radiator or heat source Place the printer on a flat surface The printer will not operate properly if it is tilted or at an angle Do not block or cover the openings in the printer s cabinet Do not insert objects through the slots Use only the type of power source indicated on the printer s label Connect all equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Do not use a damaged or frayed power cord If you use an extension cord with the printer make sure the total ampere rating of all devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Unplug the printer before cleaning Clean with a damp cloth only Do not spill liquid on the printer Except as specifically explained in this guide do not attempt to service the printer yourself tii Q Unplug the printer and refer servicing to qualified service personnel under the following conditions If the power cord or plug is damaged if liquid has entered the printer if the printer has been dropped or the cabinet damaged if the printer doe
134. ter status alerts you when printer errors occur and provides simple troubleshooting tips Options The following options are available for your printer E The cut sheet feeder which automatically feeds up to 200 sheets of plain paper without reloading Interface cards which are available to supplement the printer s built in parallel and serial interface Introduction Chapter 6 Using Printer Options contains detailed information about installing and using these options How fo Use This Manual This manual provides illustrated step by step instructions for setting up and operating your printer Chapter 1 Setting Up the Printer contains information on unpacking setting up and connecting the printer Be sure to read this chapter first Chapter 2 Setting Up Your Software describes how to set up your software which includes a printer driver for Microsoft Windows operating systems the EPSON Status Monitor utility for Windows 95 and two DOS based printer utilities Chapter 3 Paper Handling explains how to load and use single sheets continuous paper and other types of paper Chapter 4 Controlling the Printer contains information on controlling the printer using the control panel To change many of the printer s default settings see SelecType in this chapter Chapter 5 Using EPSON Status Monitor 2 explains how to use the EPSON Status Monitor 2 utility for Windows 95 Chapter 6 Using Printer Options
135. the EPSON Status Monitor 2 window menus can be accessed directly by clicking the buttons on this toolbar If you point to a toolbar button the corresponding menu command appears briefly on your screen and an explanation of the button s function appears in the status bar at the bottom of the EPSON Status Monitor 2 window Installed Printers list This list displays information on the EPSON printers connected directly to your computer When List is selected on the View menu this list diplays only the printer names and icons When Details is selected the list displays the following information Printer Name When you install the Status Monitor the names and icons of EPSON printers connected directly to your computer are automatically added to this list You can add or delete printers to be monitored by choosing Add Printeror Delete Printer from the Settings menu To save computer memory delete printers you do not need to monitor Doing so does not remove the printer driver from your computer The icons that appear beside the printer names change color to reflect changes in printer status Green indicates a ready status yellow indicates the need for routine maintenance red indicates a printer error that makes printing impossible and a dimmed icon indicates a communication problem between the Status Monitor and the printer See online help for more information Using EPSON Status Monitor 2 5 5 Status Displays brief messages
136. the cut sheet feeder 5 Close the sprocket covers if they are open and lock the sprocket units by pushing down the lock levers if necessary Note You do not need to remove your continuous paper from the tractor to use the cut sheet feeder For information on switching between the cut sheet feeder and continuous paper see page 6 10 6 Setthe paper release lever to the single sheet position Using Printer Options 6 3 7 Hold the cut sheet feeder horizontally with both hands Fit the notches on each side of the feeder over the mounting posts on the printer Lower the cut sheet feeder until it rests on the printer 6 4 Using Printer Options 9 Pullout the front paper guide extension completely Then slide both right and left edge guides all the way to each side 10 Turn on the printer and adjust the page size in your software if necessary You are now ready to load paper with your cut sheet feeder as described in the next section To remove the cut sheet feeder reverse the steps above Loading paper with the cut sheet feeder This section describes how to load paper in the cut sheet feeders For single sheet multi part forms use only the type that are glued at the top of the forms To avoid paper jams do not allow too many printed sheets to be stacked on the front paper guide at one time Remove the stack when it is half as thick as the paper loading limit marked on the cut sheet feeder U
137. the printer as shown below Paper Handling 3 13 Loading continuous paper with the tractor 1 Setthe paper release lever to the tractor position as shown below 3 14 Paper Handling 3 Remove the rear paper guide by pulling it toward the printer as shown below and lifting it away from the printer 4 Release the sprocket lock levers by pushing them up IND rhe Yo o AS G TL Soll QA s n AD sprocket lock lever Paper Handling 3 15 ui IN CJ CT pj NOS k D 7 a SD PS anow mark a so that the sprocket pins are to the left of the arrow mark on the back of printer Then push down the lock lever to lock the sprocket in place Printing starts at the arrow mark on the back of the printer The unprintable area is to the left of the arrow mark your paper but do not lock it 5 Facing the back of the printer position the left sprocket unit Note 6 Slide the right sprocket unit to roughly match the width of Paper Handling 3 16 sprocket units 7 Slide the center paper support to the middle between the two 8 Open the sprocket covers iN d sprocket cover MV sa un Wu ai Hi GQ HN l i 7 Q ME TN TM IL IES PS E Tomni lt XN D T 7 ij H DAN AS EY Paper Handling 3 17 9 Fitthe f
138. tings using the EPSON Label Form Utility See page 2 23 forinstructions on accessing the utility Caution ul Do not set the paper thickness lever to AUTO when using labels whose backing sheet is exposed Set it to the appropriate position according to the table above Note In Overlapping Form and Hit modes the printer automatically operates on AUTO function even though the paper thickness lever may be set to another position 3 6 Paper Handling Using Single Sheets Your printer can print on single sheets of paper from 92 to 420 mm 3 6 to 16 5 inches wide See page A 4 for detailed single sheet paper specifications You can load one sheet of paper at a time in the front or rear paper guide or you can load a stack of paper in the optional cut sheet feeder See page 6 2 for more information on the optional cut sheet feeder Note If you load long paper for example legal size paper leave enough space at the back of the printer so that the paper is not obstructed Loading single sheets from the front 1 Make sure the front paper guide is attached as described on page 1 8 Then close the tractor unit sprocket covers located on the back of your printer and push down the sprocket lock levers to lock the sprocket units in place 2 Setthe paper release lever to the single sheet position as shown below 3 Turnon the printer The Powerlight comes on Paper Handling 3 7 4 Pushdownon the right ed
139. tion Do not turn off the printer while it is printing Always press the Pause button to stop printing and the Load Eject button to eject the printed page before you turn off the printer Using the Hex Dump Mode If you are an experienced user or a programmer print a hexadecimal dump to isolate communication problems between the printer and your software program In hex dump mode the printer prints all data it receives from the computer as hexadecimal values To print a hex dump follow the steps below 1 Make sure that A4 210 x 297 mm 8 3 x 11 7 inches or wider paper such as letter size paper is loaded in the printer To enter hex dump mode turn on the printer while holding down both the LF FF and Load Eject buttons Troubleshooting 3 Opena software program and send a print job to the printer Your printer prints all the codes it receives in hexadecimal format QO O k le le Q Q 3 2 By comparing the characters printed in the right column with the printout of the hexadecimal codes you can check the codes being received by the printer If characters are printable they appear in the right column as ASCII characters Nonprintable codes such as control codes are represented by dots 4 To exit the hex dump mode and continue printing normally press the Pause button and eject any paper with the Load Ejectbutton if necessary or turn off the printer Problems and Solutions This sectio
140. tra thickness of the labels Before printing on this kind of paper measure the label thickness using the EPSON Label Form Utility Read the on screen instructions on this utility See page 2 23 for instructions on accessing the utility Caution Use continuous forms with labels only under normal operating conditions Loading continuous forms with labels 1 Make sure of the following Q Your software settings keep the printing entirely within the printable area For information about the printable area see the paper specifications on page A 10 and A 11 Q The paper release lever is set to the tractor position Note In Overlapping Form and Hit modes the printer automatically activates the AUTO paper thickness function even though the paper thickness lever may be set to another position Paper Handling 3 31 2 Press the Paper Select button to select H0 3 and make sure the Reads fa message appears on the control panel display 3 Follow the instructions in Loading continuous paper with the tractor on page 3 14 Caution Q Printing on the edge of continuous forms with labels can damage the print head Q When loading continuous forms with labels make sure the left edee of the form is no further than 3 cm to the left of the arrow mark when facing the back of the printer To tear off and eject continuous forms with labels Always tear off and eject continuous forms with labels by following the procedure below
141. u prepare the faster we can help solve the problem This information includes the User s Guide for your EPSON product type of computer operating system application programs and any other information you feel is required For Singapore Users C 6 Contact the telephone and fax numbers below Phone 065 337 7911 Fax 065 334 1185 Contacting Customer Support For Hong Kong Users To obtain technical support as well as other after sales services users are welcome to contact EPSON Hong Kong Limited internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information Q Product information Q Answers to Frequently Asked Questions FAQs Q Latest versions of EPSON printer drivers Users can access our World Wide Web home page at http www epson com hk Electronic bulletin board system An electronic bulletin board system BBS is also available to obtain printer information and the latest versions of printer drivers You can log on to the following number for the BBS service BBS 852 2827 4244 Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers Phone 852 2585 4399 Fax 852 2827 4383 Contacting Customer Support C 7 For Philippines Users To obtain technical support as well as other after sales services users are welcome to contact the EPSON Phi
142. ustomer Support C 3 When you have found the documents that you need in the catalogue call Faxon EPSON again and enter the document ID numbers The documents will be faxed to you automatically EPtec Bulletin Board Service for latest drivers and utilities You can call the EPSON Bulletin Board Service on 01442 227479 No membership is required Make sure that your communications software is set to 8 data bits 1 stop bit no parity bit ANSI terminal mode emulation and a modem speed of up to 28 8 Kbps Supported protocols include Xmodem Ymodem and Zmodem See the documentation that came with your communications software and modem for more information When you first connect to the Bulletin Board Service you will be asked for your name company name phone number and a password which you can invent yourself World Wide Web If you can connect to the Internet and have a Web browser you can access EPSON s World Wide Web site at http www epson com Here you will find information on the latest EPSON products software drivers and answers to frequently asked questions C 4 Contacting Customer Support For Australian Users EPSON Australia wishes to provide you with a high level of Customer Service As well as this User s Guide we provide the following sources for obtaining information EPSON FAXBACK EPSON FAXBACK will fax you the latest specifications and pricing for most EPSON products offered in Australia There is also te
143. ware select your paper size from the Paper Size list The cut sheet feeder loads paper when you send data to the printer You can also load paper by pressing the Load Ejectbutton Note Q If the platen turns without loading the paper completely remove the paper and then insert it all the way into the printer again Q Ifyou need to adjust the position of the paper after it is loaded see Adjusting the printing position on page 3 38 To move and save the loading position of the paper use the SelecType T Margin CSF setting For more information on SelecType settings see page 4 8 Q When loading from the cut sheet feeder in Cardsand Envelopes modes SelecType T Margin CSF setting value should be automatically set to 4 2 mm or more Loading paper manually from the front paper guide The cut sheet feeder s single sheet loading feature allows you to switch to a different type or size of paper without replacing the paper already in the cut sheet feeder or removing the feeder Follow these steps 1 Make sure that the paper release lever is in the single sheet position 2 Push the front paper guide extension all the way in 3 Slide the right edge guide until it is aligned with the guide mark on the front paper guide Using Printer Options 6 9 4 While adjusting the left edge guide to match the width of your paper insert a sheet of paper between the edge guides until it meets resistance Be sure to load your
144. y setting software 2 7 Interface cable connecting 1 10 Interface cards 6 11 13 Interface setting 4 17 International character sets B 16 17 Italic character table B 15 K Knob 8 25 IN 2 L Labels 3 25 26 Letter quality printing 4 20 22 LF FF button 4 5 4 7 Lights 4 4 Load Eject button 4 5 4 7 Loading paper continuous forms with labels 3 31 32 continuous paper 3 14 20 envelopes 3 27 from the cut sheet feeder 6 5 9 labels 3 25 manually from the front paper guide 6 9 10 overlapping multi part forms 3 29 30 overlapping multi part forms with labels 3 34 postcards 3 28 single sheets 3 7 12 M Micro feed feature 3 38 39 printing position 3 38 tear off position 3 39 Microsoft Windows See Windows Multi part forms 3 24 O Operation problems 8 17 19 Options 2 cut sheet feeders 6 2 11 interface cards 6 11 13 Orientation setting 2 7 2 12 2 15 2 20 P Paper continuous See Continuous paper continuous forms with labels 3 31 33 envelopes 3 26 27 feeding methods 3 2 4 handling problems 8 9 17 jams 8 24 25 labels 3 25 26 multi part forms 3 24 overlapping multi part forms 3 29 30 overlapping multi part forms with labels 3 33 35 postcards 3 28 removing continuous paper 3 23 single sheet See single sheet paper specifications A 4 15 switching between continuous paper and single sheets 3 36 38 Paper Out light 4 4 Paper release lever 3 4 Paper size setti
145. y to the left of the dithering options shows the effect of your setting Move the slider to make your printout lighter or darker Press the Colorbutton to open the Color dialog box where you can select Color control and Color rendering intent options Once you ve checked your printer driver settings you are ready to print If you have any trouble while printing see Chapter 8 Troubleshooting Setting Up Your Software 2 7 installing EPSON Status Monitor 2 After you have installed the printer driver for Windows 95 follow the steps below to install the EPSON Status Monitor 2 utility program Note Install the printer driver before installing the Status Monitor utility If you already installed the Status Monitor before the driver install the Status Monitor again after completing the driver installation 1 Insert the Disk 1 of the EPSON Status Monitor 2 software in a floppy disk drive 2 Click STARTand Run 3 Type AA SETUP if you inserted the driver disk in a drive other than drive A substitute the appropriate letter and cick OK 4 Follow the on screen instructions then click FINISH to complete the installation procedure See Chapter 5 Using EPSON Status Monitor 2 for instructions on how to use the Status Monitor 2 8 Setting Up Your Software For Windows 3 1 Users Installing the printer driver using Program Manager Follow the steps below to install the printer driver for Windows 3 1 1 M
146. yle of type designated by a name such as Roman or Sans Serif form feed FF A control code and control panel button that advances the paper to the next top of form position Glossary hex dump A troubleshooting feature that helps identify the cause of communication problems between the printer and the computer When the printer is in hex dump mode it prints each code that it receives in hexadecimal notation and ASCII characters Also called data dump high speed draft A mode of draft printing you can select using the SelecType mode or the EPSON Remote utility High speed draft uses a minimum number of dots per character to produce extremely high speed printing See also draft and letter quality interface The connection via a cable between the computer and the printer over which print data is transmitted to the printer letter quality LO The print mode used by your printer when a font other than Draft is selected Printing with letter quality fonts provides better readability and appearance at a reduced print speed See also draft and high speed draft line feed LF A control code and control panel button that advances the paper one line space loading position The position to which the paper is automatically loaded overlapping multi part forms A kind of continuous paper that provides you with multi part forms The page length of the multi part forms is longer than that of the backing continuous paper So when extend
147. you use continuous paper whose page length A in the next illustration is under 101 6 mm 4 0 inches make sure that the length between folds B is over 101 6 mm 4 0 inches Width Length page Copies Total thickness single sheets multi part forms Weight single sheets multi part forms Quality multi part forms Specifications 101 6 to 406 4 mm 4 0 to 16 0 inches 101 6 to 559 mm 4 0 to 22 0 inches 1 original 6 copies when Dark is selected in SelecType 2 0 065 to 0 12 mm 0 0025 to 0 0047 inch 0 12 to 0 53 mm 0 0047 to 0 021 inch 52 3 to 105 g m 14 to 27 Ib 40 to 58g nY 11 to 15 lb weight part Plain paper recycled paper and carbonless multi part forms with spot gluing or paper stapling on both sides Printable area A The minimum top and bottom margins above and below the perforation are 4 2 mm 0 165 inch B The minimum left or right margin is 9 mm 0 354 inch 18mm forthe paperwhose page width is 406 4 mm 16 inches Multi part forms Q The form sheets of continuous multi part forms should be securely joined together along the left and right edges by crimping or spot gluing For the best printing quality use multi part forms joined with spot gluing tune ue io di spot gluing crimping printing side OIO OIO OIO OI spot gluing and crimping on each side Q Never use continuous multi part forms that are

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