Epson COLOR 980 User's Manual
Contents
1. Sa Tah rx paz iir 3m eco iri 72 ee ee ee ee Eat Iara mese dieses 05a re PN t AOS Bara Hc Ligari Amua Bu Se DEN wa EELS SCE EAE e r Ol ee ead MINAS 8 28 CERZ EUN ACY OPERETA 320 A MOTTA PCR E AME EE Tk hana hi cool ol on aio ct cR eO un CMT ac pe AEn aradi iaa amp aic Yan sa aae sewn dii Aste war ua mdr i Te al H IH E Gp dol EDZ AT OCA a EC ania acero theca uiae CHEQUE A ATA crank ege these Curs dmi ep rm eom im re DEC m abc Ioh e cs ve Spo makni p3 amp Ohampirazrikioa hesui cana Kon cene 3e Fs ees c n V mme i ea zd MTM E aiit neea Tj PA 48 28 MAC B0 AC 4 IA a Ieee apt ur Laat IE NIST CIE nca aet min It aov arta ti PETI iJ Otel ork F 1 Ax Kirtidan tn Hu e tre re RA VP pp AY a Hag pn mem L Bottom of Page 1 Document Done Total 3 Current Page 1 Copies 1 Printer EPSON Stylus COLOR 980 Ai The Preview dialog box contains several icon buttons that allow you to perform various functions See online help for each function You can also manipulate the previewed document in the following ways Q Select and preview individual pages QJ Reduce or enlarge the size of the preview Q Select and print any or all pages m Magnify the previewed document To do this click View and then Magnify to open the Magnify window which magnifies the area of the previewed document which is outlined by a red box By dragging the red box you can change whi2. 64 Character table Standard model Italic PC437 PC850 PC860 PC861 PC863 PC865 BRASCII Abicomp Roman 8 ISO Latin 1 PC858 ISO 8859 15 All other models Italic PC437 PC437 Greek PC850 PC852 PC853 PC855 PC857 PC866 PC869 MAZOWIA Code MJK ISO 8859 7 ISO Latin 1T Bulgaria PC774 Estonia ISO 8859 2 PC866 LAT PC866 UKR PCAPTEC PC708 PC720 PCAR864 PC860 PC861 PC863 PC865 BRASCII Abicomp Roman 8 ISO Latin 1 PC858 ISO 8859 15 Note Most software controls the character table and auto line feed If your software controls these features you may never need to set them with the control panel Changing the default settings To change the printer s default settings use the control panel buttons Your selections are indicated by the control panel lights Follow the steps below 1 Make sure that the printer is turned off and that A4 or Letter size paper is loaded in the sheet feeder t 2 Hold down the 45 cleaning button and turn on the printer to enter the default setting mode The printer loads a sheet of paper and prints a brief summary and instructions It instructs you to select the language that you want messages printed in English French German Italian Spanish or Portuguese t 3 Press the 6 5 cleaning button until the control panel lights indicate the language of your choice as shown below Language English French Italian spanish Portuguese cee
3. Our HelpDesk team can help you with the following over the phone Sales enquiry and product information Product usage questions or problem Enquiries on repair service and warranty For Hong Kong users To obtain technical support as well as other after sales services users are welcome to contact EPSON Hong Kong Limited Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information d Product information L Answers to Frequently Asked Questions FAQs 52 L Latest versions of EPSON printer drivers Users can access our World Wide Web home page at http www epson com hk Electronic bulletin board system An electronic bulletin board system BBS is also available to obtain printer information and the latest versions of printer drivers You can log on to the following number for the BBS service BBS 852 2827 4244 Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers Phone 852 2585 4399 Fax 852 2827 4383 For Philippines users To obtain technical support as well as other after sales services users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below Phone 632 813 6552 Fax 632 813 6545 BBS 632 814 0595 53 Options and Consumable Products Options and Consumable Products
4. The following options and consumable products are available for your printer Options 54 EPSON supplies the following interface cables However you can use any interface cable that meets these specifications See your computer manual for any additional requirements L Parallel Interface Cable shielded C83602 from D SUB 25 pin computer to 36 pin Amphenol 57 Series printer 1 USB Interface Cable shielded C83623 from Series A 4 pin computer to Series B 4 pin printer Note L The asterisk is a substitute for the last digit of the product number which varies by location Q Depending on your geographic location one or both of these cables may not be supplied ul Caution Use only interface cables which meet the specifications listed above Using other cables not covered by EPSON warranties may cause the printer to malfunction Interface cards A number of optional interfaces are available to supplement the printer s built in interfaces See Using optional interface cards in the online Reference Guide for more information If you are not sure whether you need an optional interface or if you want to know more about interfaces contact your dealer Ethernet Interface Card C82362 C82363 C82364 C82384 IEEE 1394 Interface Card C82372 Note The asterisk is a substitute for the last digit of the product number which varies by location 55 Consumable products The foll
5. Color High Speed On i EPSON Print Preview Cancel Help 15 Automatic When this mode is selected the printer driver takes care of all detailed settings based on the current Media Type and Ink settings To make the Ink setting click Color to print in color or Black to print in black and white or grayscale Depending on the media selected in the Media Type list while Automatic is selected a slider appears under the Custom radio button that lets you choose either Quality or Soeed Select Quality when print quality is more important than speed PhotoEnhance This mode provides a variety of image correction settings that you can apply to your photos before printing PhotoEnhance does not affect your original data This mode is only available when printing 16 24 or 32 bit color data Custom This mode offers ready made settings designed for printing text and graphs and for applying a color matching method You can also create and save your own custom settings using the settings in the Advanced dialog box In addition to making comprehensive Mode settings that affect overall print quality you can also modify individual aspects of your printout using the Paper and Layout menus For more information about the Paper and Layout menus see your online Reference Guide Making the Media Type setting The Media Type setting determines what other settings are available so you should always make this s
6. LI fink gets on your skin wash it thoroughly with soap and water If ink gets in your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing see a doctor immediately ul Caution Q EPSON recommends the use of genuine EPSON ink cartridges Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON s warranties L Leave the old cartridge installed in the printer until you have obtained a replacement otherwise ink remaining in the print head nozzles may dry out Note Q You cannot continue printing with one ink cartridge empty even if the other cartridge still contains ink Before printing replace the empty cartridge Q In addition to the ink used during printing ink is consumed during the print head cleaning operation and during the self cleaning cycle which is performed when the printer is turned on To replace an ink cartridge using the printer s control panel refer to the online Reference Guide Note You can also replace an ink cartridge from your computer using the Status Monitor Click the Replace Ink Cartridge button in the Status Monitor s Printer Status window then follow the on screen instructions 31 Maintenance Checking the Print Head Nozzles If you find that the printed image is unexpectedly faint or that dots in the printed image are missing you may be able to identify the problem by checking the print head
7. Note Ly When using the double sided printing feature the Preview window allows you to toggle between pages in the print job by clicking the appropriate page in the list at the left side of the screen The pages are listed in two columns Front and Back The pages in the Front column will print first The page numbers listed refer to pages of the print job and may contain more than one document page If it is necessary to reprint part of a double sided print job select each page of the print job that does not need to be reprinted in the list at the left side of the screen then click the E remove page button Make sure that the paper is loaded properly so that the print job will start on the correct side of the correct page If you are satisfied with the previewed image click Print If you are not satisfied with the appearance of the image click Cancel The Preview and Print dialog boxes close with the current print settings preserved Open the Print dialog box again to make additional changes to the print settings 25 Double Sided Printing Using Double Sided Printing 26 The EPSON Stylus COLOR 980 allows double sided printing There are two types of double sided printing available Standard double sided printing allows you to print the odd numbered pages first Once these are printed you can reload the printouts in the sheet feeder and print the even numbered pages on the other side of the paper Folded Booklet double
8. The color ink cartridge Replace the color ink is empty cartridge with a new one T005 See Replacing Ink Cartridges on page 30 for details Carriage error The print head is Turn off the printer Open the obstructed by jammed printer cover and remove any paper or other foreign paper from the paper path by material and cannot hand Then does turn the return to the home printer back on position If the error does not clear contact your dealer Unknown printer error An unknown printer Turn off the printer and error has occurred contact your dealer E on O off flashing Typical Problems and Solutions Most printer problems have simple solutions Locate the problem in the list below then apply the recommended solution For more information see Troubleshooting in the online Reference Guide Print quality problems If you are having print quality problems try the solutions offered for the problems listed in this section 43 Horizontal banding Try one or more of these solutions E Ly Make sure that the printable side of the paper is face up in the sheet feeder Run the Head Cleaning utility to clear any clogged ink nozzles Vertical misalignment Try one or more of these solutions L Make sure that the printable side of the paper is face up in the sheet feeder QJ Run the Print Head Alignment utility J Clear the High Speed check box in your printer driver s Adva
9. recommended computer system requirements necessary to use this printer For Windows computers To use this s printer you need Microsoft Windows 98 Windows 95 Windows 3 1 Windows 2000 or Windows NT 4 0 installed and a shielded twisted pair parallel cable connected If you wish to connect your printer to a USB port you need a Windows 98 or 2000 pre installed PC that is equipped with a USB port and is connected to the printer via a shielded USB cable Your computer should also meet the following system requirements Minimum System Requirements Recommended System i386 25 MHz for Windows 3 1 Pentium or better processor i486 25 MHz for Windows 95 and NT 4 0 i486 66 MHz for Windows 98 and 2000 16 MB RAM 32 MB RAM or more for Windows 98 95 and 3 1 64 MB RAM or more for Windows 2000 and NT 4 0 20 MB hard disk space for Windows 98 50 MB or more hard disk space 95 and 3 1 for Windows 98 95 and 3 1 40 MB for Windows 2000 and NT 4 0 100 MB or rnore for Windows 2000 and NT 4 0 VGA monitor VGA monitor or better 59 Your computer dealer can help you update your system if it does not meet these requirements For Macintosh computers 60 To connect this printer to an Apple Macintosh computer you must use a USB cable Your Macintosh must also meet the following system requirements Minimum System Requirements Recommended System Mac OS 8 1 Mac OS 8 5 1 or later If using the optional IEEE1394 If using t
10. Making Changes to Printer Settings on page 15 For information on using the printer utilities see Using the Printer Utilities in the online Reference Guide Note The specific features available in the printer software vary depending on the version of Windows that you are using Online help provides more information about the printer software See Getting Information Through Online Help on page 20 for instructions on accessing help Accessing the printer software You can access the printer software from most Windows applications from the Windows Start menu Windows 98 95 2000 and NT 4 0 or from the Control Panel Windows 3 1 When you access the printer software from a Windows application the settings that you make apply only to the application that you are using 13 When you access the printer software from the Start menu the settings that you make apply to all of your Windows applications Refer to the appropriate section below From Windows applications Follow the steps below to access the printer software from Windows applications 1 From the File menu click Print or Print Setup 2 Inthe dialog box that appears click Printer Setup Options or Properties Depending on your application you may need to click a combination of these buttons The printer driver opens From the Windows Start menu Windows 98 95 2000 and NT 4 0 Follow the steps below to access the printer software
11. been dropped or the cabinet damaged the printer does not operate normally or exhibits a distinct change in performance If you plan to use the printer in Germany the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short circuit protection and over current protection for this printer Note for German speaking users Bei Anschluss des Druckers an die Stromversorgung muss sichergestellt werden dass die Gebaudeinstallation mit einer 10 A oder 16 A Sicherung abgesichert ist A Few Precautions Read the information in this section before using the printer handling the ink cartridges or choosing a location for the printer Using the printer Observe the following when using the printer E Do not put your hand inside the printer or touch the ink cartridges during printing Do not move the print head by hand otherwise you may damage the printer Always turn the printer off using the O power button When this button is pressed the O power light flashes briefly and then goes off Do notunplug the printer or turn off the power to the outlet until the O power light stops flashing Before transporting the printer make sure that the print head is in the home far right position and that the ink cartridges are in place Handling the ink cartridges Observe the following when handling the ink cartridges E E Keep ink cartridges out of the reach of children Do not allo
12. for at least one minute every month 35 Aligning the Print Head If you notice a misalignment of vertical lines you may be able to solve this problem using the Print Head Alignment utility in your printer software Follow the directions in the appropriate section below Note Do not start the Print Head Alignment utility while printing is in progress otherwise your printout may be marred For Windows users Follow the steps below to align the print head d 3 Make sure that A4 or Letter size plain paper is loaded in the sheet feeder Click the Utility tab in the printer driver then click the Print Head Alignment button Follow the on screen instructions to align the print head For DOS users 36 Follow the steps below to align the print head 1 2 Insert the printer software CD in your CD ROM drive Type D SETUP at the DOS prompt If your CD ROM drive is assigned a drive letter other than D or if you are using the floppy disk version substitute the appropriate letter Press the Enter key then follow the on screen instructions After running the setup program type C EPCALIB2 If your hard drive is assigned a drive letter other than C substitute the appropriate letter 5 Press the Enter key The following window appears mum 6 Make sure that your printer is selected Click Next then follow the on screen instructions For Macintosh users Follow the steps below to
13. from the Start menu 1 Click Start point to Settings then click Printers 2 For Windows 98 and 95 select your printer then click Properties on the File menu For Windows 2000 select your printer then click Printing Preferences on the File menu For Windows NT 4 0 select your printer then click Document Defaults on the File menu The printer driver opens From the Control Panel Windows 3 1 Follow the steps below to access the printer software from the Control Panel in Windows 3 1 1 Double click the Control Panel icon in the Main program group 2 Double click the Printers icon 14 3 Select your printer in the Installed Printers list 4 Click Setup The printer driver opens Making Changes fo Printer Settings The printer driver features the following menus and settings Main Paper Layout Note Media Type Ink Mode Print Preview Paper Size Copies Orientation Printable Area Reduce Enlarge Double Sided Printing Multi Page Watermark The Layout menu is available only for Windows 98 95 2000 and NT 4 0 users The Mode settings on the Main menu are arranged to give you three levels of control over the printer driver as explained below Main Paper Layout Utility Media Type z r Ink Color C Black Mode B _ Automatic C PhotoEnhance 5 SON C Custom Quality Speed LU 1 Ink Levels Normal Color Controls j i MicroWeave Off Black
14. nozzles You can check the print head nozzles from your computer using the Nozzle Check utility in the printer software or from the printer using the printer s control panel buttons For more information about the control panel buttons see your online Reference Guide Using the Nozzle Check utility To use the Nozzle Check utility refer to the appropriate section below Note Do not use the Nozzle Check utility while printing is in progress otherwise your printout may be marred For Windows users Follow the steps below to use the Nozzle Check utility 1 Make sure that A4 or Letter size paper is loaded in the sheet feeder 2 Click the Ufility tab in the printer software then click the Nozzle Check button 3 Follow the on screen instructions For Macintosh users Follow the steps below to use the Nozzle Check utility 32 4 Make sure that A4 or Letter size paper is loaded in the sheet feeder Access the Print or Page Setup dialog box Click the Utility icon button then click the Nozzle Check button Follow the on screen instructions The printer prints an operation check page that includes your P rinter s ROM version information the ink counter code and a nozzle check pattern Below are sample printouts Good sample segments are missing The above sample is in black and white but the actual test prints in color CMYK If the nozzle check page does not print satis
15. offers ready made settings designed for printing text and graphs and for applying a color matching method You can also create and save your own custom settings using the settings in the Advanced dialog box In addition to making comprehensive Mode settings that affect overall print quality you can also modify individual aspects of your printout using the settings contained in the Page Setup and the Layout dialog boxes Making the Media Type setting The Media Type setting determines what other settings are available so you should always make this setting first In the Print dialog box select the Media Type setting that matches the paper that is loaded in the printer To find out what Media Type you are using find your media in the list found under Media types on page 56 and refer to the corresponding media type under which it is grouped shown in larger type For some types of media there are several Media Type settings to choose from Saving spool data as a file You can save the spool data as a file by using the Save File feature in the Print dialog box This feature lets you print the file at a later time using the saved spool data simply by double clicking the saved file Follow the steps below to save spool data for files and to print files using saved spool data 1 Make your printer driver settings 2 Click the G Preview icon button in the Print dialog box repeatedly until the Print button changes into th
16. that you are using Q Software application s you normally use with your printer and their version number s For United Kingdom and the Republic of Ireland users If you purchased your product in the UK or the Republic of Ireland EPSON UK LTD provides a range of customer services and technical support 48 Support via the World Wide Web Q For information on the latest EPSON products software drivers on line user guides and answers to frequently asked questions http www epson co uk QJ To email EPSON Technical Support http www epson co uk support email J Fora full list of EPSON Customer and Warranty Support services http www epson co uk support Support via telephone Our Customer and Warranty Support teams can be contacted by calling 0870 163 7766 in the UK or 0044 0870 163 7766 from the Republic of Ireland They can provide the following services J Technical information on installing configuring and operating your EPSON products J Arranging for faulty EPSON products to be repaired within the warranty period Pre Sales Enquiry Desk Our Enquiry Desk team can be contacted by calling 0800 220546 in the UK or 1 800 409132 from the Republic of Ireland by faxing 01442 227271 in the UK or 0044 1442 227271 from the Republic of Ireland and via Email at info epson co uk They can provide the following information L Presales information and literature on new EPSON products also available via our world wi
17. to Epson for Windows 98 and 95 or EPSON Printers for Windows 2000 and NT 4 0 then click EPSON Stylus COLOR 980 Help The help contents window opens Accessing help from Windows 3 1 20 To access help in Windows 3 1 open the EPSON program group and click the EPSON Stylus COLOR 980 Help icon The help contents window opens Printing with Macintosh Printer Software Introduction The printer software that comes with your printer includes a printer driver and printer utilities The printer driver lets you choose from a wide variety of settings to get the best results from your printer The printer utilities help you check the printer and keep it in top operating condition For information on using the printer driver see Making Changes to Printer Settings on page 21 For information on using the printer utilities see Using the Printer Utilities in the online Reference Guide You can also get more information about the printer software by clicking the help icon in any of the dialog boxes in the printer driver Making Changes fo Printer Settings You will find the printer driver settings in the following dialog boxes _I Print dialog box click Print on the File menu of your application or click Options in the Page Setup dialog box Q Background Printing dialog box click the Background Printing icon button located in the Print dialog box Jj Page Setup dialog box click Page Setup on the File menu of yo
18. Adhesive Sheets A4 EPSON Ink Jet Note Cards A6 with envelopes EPSON Ink Jet Greeting Cards 5 x 8 with envelopes EPSON Ink Jet Greeting Cards 8 x 10 with envelopes Matte Paper Heavyweight EPSON Matte Paper Heavyweight A4 EPSON Matte Paper Heavyweight Letter 5041155 5041061 5041026 5041062 5041029 5041067 5041048 5041054 5041121 5041122 5041106 5041147 5041148 5041149 5041256 5041258 5041259 5041257 57 58 Photo Paper EPSON Photo Paper A4 EPSON Photo Paper Letter EPSON Photo Paper 4 x 6 EPSON Photo Paper 100 x 150 mm EPSON Photo Paper 200 x 300 mm EPSON Panoramic Photo Paper 210 x 594 mm EPSON Photo Paper Cards A4 Photo Quality Glossy Film EPSON Photo Quality Glossy Film A4 EPSON Photo Quality Glossy Film Letter EPSON Photo Quality Glossy Film A6 EPSON Photo Stickers 16 A6 EPSON Photo Stickers 4 A6 Ink Jet Transparencies EPSON Ink Jet Transparencies A4 EPSON Ink Jet Transparencies Letter Premium Glossy Photo Paper EPSON Premium Glossy Photo Paper A4 EPSON Premium Glossy Photo Paper Letter Note The availability of special media varies by location 5041140 5041141 5041134 5041255 5041254 5041145 5041177 5041071 5041072 5041107 5041144 5041176 5041063 5041064 5041287 5041297 5041286 Printer Specifications System Requirements Using the printer Refer to the appropriate section below for the minimum and
19. EPSON Color Ink Jet Printer EPSON STYLUS COLOR 980 Daily Use Where to Find Information The following guides are included with your printer setup Guide This guide will help you to install the printer software and set up your printer so that you can start printing Daily Use guide This guide provides information about normal printer operations It also contains troubleshooting tips and customer support information Online guides included on CD ROM The guides contained on the CD ROM included with your printer help you to learn more about your printer and color printing To view these guides you must have a Web browser installed on your computer The included guides are as follows Q Reference Guide Provides detailed information about printer software settings printing on special paper maintenance and problem solving J Color Guide Includes sample images explanations and troubleshooting information that will answer your questions about color imaging and printing Opening the Reference Guide or Color Guide Insert the printer software CD in the CD ROM drive For Windows select Online Guide in the Installer dialog box and click Then click View Reference Guide or View Color Guide to open the guide For Macintosh double click the Online Guide icon in the EPSON window and then the EPSON STYLUS COLOR 980 icon Then click View Reference Guide or View Color Guide to open the guide Note It is
20. Se S E On U Off 4 Press the 5 load eject button to print the current default settings and the next set of instructions in the language that you selected The printed instructions include submenu tables that list all of the settings that you can change and describe the appearance of the control panel lights for each selection Use these instructions to change the settings using the control panel 5 After making your changes exit the default settings mode by turning off the printer Note You may exit the default settings mode at any time by turning off the printer Any settings that you have made remain in effect until you change them If you want to check the current default settings enter the default settings mode again and print the current default settings The current settings are indicated with arrows 65 EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA INC 20770 Madrona Ave P O Box 2842 Torrance CA 90509 2842 Phone 800 922 8911 Fax 810 782 5220 EPSON DEUTSCHLAND GmbH Z lpicher StraBe 6 40549 D sseldorf Germany Phone 0211 56030 Fax 0211 5047787 EPSON AUSTRALIA PTY LTD 70 GIBBES STREET CHATSWOOD 2067 NSW Phone 2 9903 9000 Fax 2 9903 9177 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 Sesto S Giovanni MI I
21. align the print head A Make sure that A4 or Letter size plain paper is loaded in the sheet feeder Click the 34 Utility icon button in the Print or Page Setup dialog box then click the Prinf Head Alignment button Follow the on screen instructions to align the print head 37 38 Troubleshooting Correcting USB Problems Make sure that your computer is a Windows 98 or Windows 2000 pre installed model Your computer must be a Windows 98 or Windows 2000 pre installed model You may not be able to install or run the USB Printer Driver on a computer which is not equipped with a USB port or which has been upgraded from Windows 95 to Windows 98 or 2000 For details about your computer contact your dealer Make sure that EPSON USB Printer Devices appears in the list on the Device Manager menu for Windows 98 only If you canceled the plug and play driver installation before the procedure was completed either the USB printer device driver or the printer driver may be installed incorrectly Follow the steps below to check the installation and reinstall the drivers 1 Turn the printer on Plug the USB cable into the printer and the computer 2 Right click the My Computer icon on your desktop then click Properties in the shortcut menu that appears 3 Click the Device Manager tab If your drivers are correctly installed EPSON USB Printer Devices should appear in the list on the Device Manager menu System Pro
22. aximum of 20 sheets When loading multiple sheets set the minimum top margin of the page to 30 mm Always put a support sheet or a sheet of plain paper under the glossy film Ink Jet Transparencies Up to 30 transparencies Always put a sheet of plain paper under the stack of transparencies Photo Quality Self One sheet at a time Adhesive Sheets Photo Paper Up to 20 sheets For 200 x 300 mm Photo Paper you can only load one sheet at a time Always put a support sheet under the stack of Photo Paper Premium Glossy Photo One sheet at a time Paper Photo Stickers 16 and One sheet at a time Photo Stickers 4 Panoramic Photo Paper One sheet at a time and Iron On Cool Peel Transfer Paper Matte Paper Up to 20 sheets Heavyweight Always put a support sheet under the stack of Matte Paper Heavyweight Do not print on support sheets that are loaded under special media 10 About special media cleaning sheets Cleaning sheets that are packaged with EPSON special media should not be used with this printer The cleaning function performed by these sheets is not necessary with this type of printer and the sheets may jam in the printer Loading Envelopes When printing on envelopes please note the following L You can load up to 10 envelopes in the sheet feeder Note The folding quality and thickness of envelopes varies widely If the total thickness of the stack of envelopes exceeds 10 mm press each envelope
23. ch part of the document is magnified Ly View the individual pages that comprise a poster The Poster window opens automatically when you send a printjob while Poster is selected as the Multi Page option on the Layout menu From this window you can view the individual pages which make up a poster You can also open this dialog box by clicking View and then Poster Apply watermarks The watermark that you select will appear in the previewed image For detailed information on customizing watermarks see Printing a watermark on your document in the online Reference Guide Specify which pages in the document you would like printed using the Add and Remove features To add or remove a page you must first click the page icon in the list appearing at the left side of the preview window Then add or remove it using the commands on the Print Options menu Note When using the double sided printing feature the Preview window allows you to toggle between pages in the print job by clicking the appropriate page in the list at the left side of the screen The pages are listed in two columns Front and Back The pages in the Front column will print first The page numbers listed refer to pages of the print job and may contain more than one document page If it is necessary to reprint part of a double sided print job select each page of the print job that does not need to be reprinted in the list at the left side of the screen then cl
24. de web site at http www epson co uk L Where to purchase genuine EPSON consumables accessories and options 49 For Australia users EPSON Australia wishes to provide you with a high level of customer service In addition to this user s guide we provide the following sources for obtaining information EPSON FAXBACK EPSON FAXBACK will fax you the latest specifications and pricing for most EPSON products offered in Australia There is also technical information including details of the latest software and drivers available Phone 02 9903 9075 and the system will guide you through a number of choices before faxing the information to your fax machine Internet URL hffp www epson com au Access the EPSON Australia World Wide Web pages Worth taking your modem here for the occasional surf You can get the same information as offered on the EPSON FAXBACK and the EPSON Bulletin Board plus more Your dealer Don t forget that your dealer can often help identify and resolve problems The dealer should always be the first call for advice on problems They can often solve problems quickly and easily as well as give you advice on the next step to take EPSON Helpdesk 50 EPSON Helpdesk is provided as a final backup to make sure that our clients have access to advice Operators at the Helpdesk can aid you in diagnosing hardware and software problems They can also advise you on the latest EPSON products and where the neares
25. ded 32 MB for Windows 2000 Hard disk space 2 MB to install the Reference Guide CD ROM drive Double speed Quad speed or faster recommended Display 640 x 480 pixel or 800 x 600 pixel resolution with High Color 16 bit or True Color 32 bit settings Browser Web browser Microsoft Internet Explorer 4 0 or later recommended For Macintosh computers system 7 5 1 System 7 6 or later recommended 16 MB 82 MB or more recommended Hard disk space 4 MB to install the Reference Guide 15 MB to install Microsoft Internet Explorer CD ROM drive Double speed Quad speed or faster recommended Display 640 x 480 pixel or 800 x 600 pixel resolution with High Color 16 bit or True Color 32 bit setting Browser Web browser Microsoft Internet Explorer 4 0 or later recommended 61 Printing with DOS 62 Installing the Printer Driver for DOS Programs Most DOS software programs include a driver for EPSON ESC P 2 printers and require that you select the printer from a list to install the printer driver To take advantage of your printer s advanced built in scalable fonts and graphics handling you must select an appropriate driver If your printer is not included in the list contact your software manufacturer to obtain updated software If the manufacturer does not have an updated printer driver for your printer select an alternative printer from those listed below choosing the printers listed at the top first Wh
26. e Save File button 3 Click the Save File button 4 Browse for the location where you want to save the file then type a file name in the Save As text box and click Save The print settings are now saved for this file 5 When you want to print the document double click the file to open EPSON Monitor 3 make sure that the correct documentis selected then click the Resume button to send the data to the printer 23 Previewing your printout 24 The Preview feature allows you to see how your document will look before actually printing it Follow the steps below to preview your document 1 Make your printer driver settings 2 Click the 3 Preview icon button in the Print dialog box The Print button changes into a Preview button Note Click the Preview icon button to toggle between the Print Preview and Save File modes For information on the Save File mode see Saving spool data as a file on page 23 3 Click the Preview button The Preview dialog box appears and displays a preview of your document nh j 2 cancer rre 3 Pagel E Page2 Page3 Paget Ia1roduciloa Before calllag webaleal suppor be sure to read ibis README flle whieh laciudes soluii os 1o prior driver aod EAI n id applicaioa 2pecifle problems The Preview dialog box contains six icon buttons that you can use to perform various functions See online help for more details
27. eaning utility Refer to the appropriate section below to clean the print head using the Head Cleaning utility For Windows users 34 Follow the steps below to clean the print head t Make sure that the printer is on and both the 6 black and amp color ink out lights are off Note If the black or amp color ink out light is flashing you cannot clean the print head Replace the appropriate ink cartridge first 2 Click the Utility tab in the printer driver then click the Head Cleaning button 3 Follow the on screen instructions For Macintosh users Follow the steps below to clean the print head 1 Make sure that the printer is on and the 6 black and amp color ink out lights are off 2 Click the 3i Utility icon button in the Print or Page Setup dialog box then click the Head Cleaning button 3 Follow the on screen instructions If print quality hasn t improved after repeating this procedure four or five times turn the printer off and leave it alone overnight Then perform the head cleaning again If the print quality still has not improved one or both of your ink cartridges may be old or damaged and may need to be replaced To replace an ink cartridge before it is empty see Replacing Ink Cartridges in the online Reference Guide If print quality remains a problem after replacing the ink cartridges contact your dealer Note To maintain print quality EPSON recommends turning on the printer
28. en printing in black only LQ 870 1170 LQ 570 1070 SQ 870 1070 LQ 850 LQ 500 When printing in black and color EPSON Stylus PRO EPSON Stylus COLOR 500 EPSON Stylus COLOR II LQ 860 LQ 2550 Note The drivers for the printers listed above do not allow access to all of the features offered by the EPSON STYLUS COLOR 980 such as 720 dpi printing 1440 dpi printing and MicroWeave DOS software varies greatly See the printing section of your software manual for information on accessing the printer driver settings Changing the Print Settings You can change many print settings such as print direction and loading position Because these settings take effect each time you turn on the printer they are also called default settings The factory default settings are designed to meet the needs of most users SO you may not need to change them The table below lists the features you can select in the default setting mode Font Courier Roman Sans Serif Prestige Script Roman T Sans Serif H Draft Pitch 10 cpi 12 cpi 15 cpi 17 1 cpi 20 cpi Proportional Print direction Auto Bi D Uni D Loading position 8 5 mm 3 mm Others I F mode Auto Parallel USB Auto I F wait time 10 seconas 30 seconds Parallel I F transfer rate Fast Normal Software ESC P 2 IBM X24E Auto CR IBM mode Off On only AGM IBM mode only Off On Auto line feed Off On O slash O O with slash Network I F mode Off On 63
29. er to the rating plate for voltage and check that the appliance voltage corresponds to the supply voltage Important The wires in the mains lead fitted to this appliance are coloured in accordance with the following code Green and yellow Earth Blue Neutral Brown Live If you have to fit a plug As the colours of the mains lead for this appliance may not match the coloured markings used to identify the terminals in a plug please proceed as follows The green and yellow wire must be connected to the terminal in the plug that is marked with the letter E or the earth symbol The blue wire must be connected to the terminal in the plug that is marked with the letter N The brown wire must be connected to the terminal in the plug that is marked with the letter L If damage occurs to the plug replace the cord set or consult a qualified electrician Replace fuses only with a fuse of the correct size and rating Warnings Cautions and Notes Ww Warnings must be followed carefully to avoid bodily injury Cautions must be observed to avoid damage to your equipment Notes contain important information and useful tips on the operation of your printer Printer Parts and Functions Printer Parts and Control Panel Functions paper support edge guides orinter cover output tray sheet feeder output tray extension ink cartridge clamps Print head control panel adjust lever Button
30. esignated as EPSON Approved Products by SEIKO EPSON CORPORATION EPSON is a registered trademark and EPSON Stylus is a trademark of SEIKO EPSON CORPORATION Microsoft and Windows are registered trademarks of Microsoft Corporation General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners EPSON disclaims any and all rights in those marks Copyright 2000 by SEIKO EPSON CORPORATION Nagano Japan amp Printed on Recycled Paper Contents Safety Instructions ud xDDD CD Important Safety Instructions sonic gecwes ieee isa owen durdn 1 Ac Few Precautions a2 Seew ete etait wie BES See he koe m 2 ENERGY STAR COmplanee q i d eatin mre e wees 4 For United Kingdom Users cot ES in cogent Suede 5 Warnings Cautions and Notes 0 0 0 0 00000 eee 6 Printer Parts and Functions 7 Printer Parts and Control Panel Functions 7 Loading Special Paper Envelopes ONG OMOIMOGIG i s sisirarisia bans bana patai 9 Loading Special Paper and Other Media 9 Loadus Envelopes ex adieu o ed E trm LR pA ROTER ed 11 Printing with Windows 13 Printer Software Introduction 0 0 00 e eee eee 13 Making Changes to Printer Settings 008 15 Previewing Your DUIDIOULE accuracies Qa ee anew usan 17 Getting Information Through Online Help 20 Printin
31. etting first 16 On the Main menu select the Media Type setting that matches the media that is loaded in the printer To determine what Media Type you are using locate your media in the list found under Media types on page 56 and refer to the corresponding Media Type under which it is grouped shown in larger type For some types of media there are several Media Type settings to choose from Note For Windows 3 1 users if the Media Type that you wish to select does not appear in the list make the Print Quality setting in the More Settings dialog box first To access this dialog box click the Advanced button on the Main menu then click More Settings Previewing your printout Select the Print Preview check box on the Main menu to see a preview of your document before printing Main Paper Layout Utility Media Type Plain paper m Ink Color C Black Automatic C PhotoEnhance C Custom zai i 5 Quality Speed 2 Ink Levels Normal Color Controls j i MicroWeave Off Black Color High Speed On i i BSN o i Cancel Help Note This feature is not available for Windows 3 1 17 18 When you send a print job to the printer the Print Preview window opens allowing you to make changes before printing imi EPSON Print Preview 1 rtf B x File View Print Options Watermark Help QJ a Print Cancel Top of Page
32. factorily for example if any segment of the printed lines is missing there is a problem with the printer This could be a clogged ink nozzle or a misaligned print head See the next section for details on cleaning the print head For information on aligning the print head see Aligning the Print Head on page 36 33 Cleaning the Print Head If you find that the printed image is unexpectedly faint or that dots in the printed image are missing you may be able to solve these problems by cleaning the print head which ensures that the nozzles are delivering ink properly You can clean the print head from your computer using the Head Cleaning utility in the printer software or from the printer itself by using the printer s control panel buttons For more information about the control panel buttons see your online Reference Guide Note Q Print head cleaning uses both color and black ink To avoid wasting ink clean the print head only if print quality declines For example if the printout is blurry or the color is incorrect or missing Use the Nozzle Check utility first to confirm that the print head needs to be cleaned This saves ink You cannot clean the print head while the amp black or amp color ink out light is flashing or on Replace the appropriate ink cartridge first Do not start the Head Cleaning or Nozzle Check utility while printing is in progress otherwise your printout may be marred Using the Head Cl
33. g with Macintosh 21 Printer Software Introduction 0 0 00 eee ee eee 21 Making Changes to Printer Settings 004 21 Previewine VOUT pEIQUE rriren keamen opes ema did 24 Double Sided Printing 26 Using Double Sided Printing veces prese tr ops awe Hen RU p 26 Replacing Ink Cartridges 30 Replacing an Empty Ink Cartridge ssuuus 30 111 Maintenance nnn 32 Checking the Print Head Nozzles 0 000 005 32 Cleaning the Pert Ble BC usan qe eda e rar e aa itc bane aA 34 Alining the Print Head 2c vse gern or dap tramane Bath ep Se 36 Troubleshooting er 38 Cormecune USB Probleme aped bu eot eee eet ates 38 Usine the Error Inc edtloliS rererere ee adorantes 42 Typical Problems and Solutions 0 000008 43 Capncelling DETUR uocem ether eate boca cer a o wires 46 Whereto Get EIelp ca bx S Sei A eder D EE 48 Options and Consumable Products 54 Options and Consumable Products 0 54 Printer Specifications ee 59 Sy Stem Requirements iun v mp dotes Pace Camur dd ade dons 59 Printing with DOS Ll 62 Installing the Printer Driver for DOS Programs 62 Changing the Print Settings s od heroe Ro OR Sc eun 63 Changing the default settings eee ten 64 Safety Instructions Im
34. he optional IEEE1394 Interface Card MacOS 8 6 Interface Card MacOS 8 6 or later 9 MB RAM 21 MB RAM or more 9 MB RAM when background 36 MB RAM or more when printing is turned on background printing is turned on Note Q Theamount of available memory varies according to the number and kind of applications that are open To see how much memory is available click About This Computer on the Apple menu and refer to the memory size listed in kilobytes under Largest Unused Block 1 024K 1 MB Q The memory requirements above are for printing on Letter size paper These requirements may vary depending on the size of the paper the type of application that you are using and the complexity of the document that you want to print In addition to these system and memory requirements you need 10 MB of free hard disk space to install the printer software To print you also need extra hard disk space amounting to about twice the size of the file that you want to print Using the online Reference Guide Refer to the appropriate section below for the minimum system requirements necessary to use the online Reference Guide For Windows computers Microsoft Windows 98 95 2000 or NT 40 CPU i486 66 MHz for Windows 98 Pentium or better processor recommended i486 25 MHz for Windows 95 and NT 4 0 Pentium 133 MHz for Windows 2000 i386 25 MHz for Windows 3 1 Memory 16 MB for Windows 98 95 3 1 and NT 4 0 32 MB or more recommen
35. ick Remove Page on the Print Options menu Make sure that the paper is loaded properly so that the print job will start on the correct side of the correct page After you have previewed the document click Print to print the document or click Cancel to cancel printing 19 Getting Information Through Online Help Your printer software has an extensive online help feature which provides you with instructions on printing making printer driver settings and using the printer utilities In Windows 98 95 2000 and NT 4 0 you can access online help from an application or from the Windows Start menu In Windows 3 1 you can access online help through the EPSON program group Refer to the appropriate section below Accessing help from an application To access help from an application open the application s File menu and choose Print or Print Setup Then click Printer Setup Options or Properties Depending on the application you may need to click a combination of these buttons Click Help at the bottom of the Main Paper Layout and Utility menu for help related to that menu For Windows 98 95 2000 and NT 4 0 you can get specific help related to any item on a menu by right clicking the item then clicking the What s This command in the shortcut menu that appears The help contents window opens Accessing help from the Windows Start menu To access help from the Start menu click the Start button point to Programs and then
36. in the stack flat before loading Q Set the adjust lever to the position To do this open the printer cover and reposition the lever Note Q Return the adjust lever to the 0 position which is the normal position after you finish printing on envelopes Leaving the lever in the position may cause gaps to appear in images that are printed on other media Q When the adjust lever is in the position make sure that the High Speed check box in the printer driver s Adoanced dialog box is cleared To clear this check box you may also need to change the Print Quality setting 11 12 _1 Load envelopes flap edge first with the flap side down as shown in the illustration xem Available envelopes sizes are No 10 DL C6 132 mm x220 mm _1 Do not use envelopes that are curled or folded Flatten the envelope flaps before loading Avoid using envelopes that are too thin as they may curl during printing Q Select Plain Paper as the Media Type setting in the printer driver Printing with Windows Printer Software Introduction The printer software CD ROM which comes with your printer includes a printer driver and printer utilities The printer driver lets you choose from a wide variety of settings to achieve the best results with your printer The printer utilities help you to check the printer and keep it in top condition Geiting more information For information on using the printer driver see
37. lect the Double Sided Printing check box in the Page Setup dialog box For information on making settings in this dialog box see Making Changes to Printer Settings on page 21 Paper Size Orientation Double Sided Printing Margins SC 980 6 40E Bal rover ai Landscape options Customize O Rotate by 180 degrees Folded Booklet Reduce or Printable Area 100 Standard Maximum L Centered 27 28 Once the Double Sided Printing check box is selected it is possible to make the following double sided printing settings Margins Click this button to open the Margins dialog box where you can specify which edge the binding will be on You can choose between Left Top and Right You can also specify the width of the binding margin by entering a value in the Binding Margin text box Binding Edge Leff Top Right AM BindingMarain 12 4 pz ns Lir O 01inch SC 980 6 40E Binding Edge Left Binding Margin C cm amp inch 0 12 1 18 Folded Booklet Select this check box to make single fold booklets For more details on this feature refer to your online Reference Guide Once you have made your settings click OK to save them Load paper in the sheet feeder then send the print job from your application The odd numbered pages will print first unless Folded Booklet is selected While the printer is printing
38. nced dialog box For Windows users see the printer driver s online help for more information For Macintosh users see Making the Media Type setting in the online Reference Guide Color gaps Try one or more of these solutions _ Make sure that your paper is not damaged dirty or too old Q Run the Head Cleaning utility to clear any clogged ink nozzles JJ Check the black and color ink out lights If a light is 44 flashing replace the ink cartridge See Replacing Ink Cartridges on page 30 Blurry or smeared printout Try one or more of these solutions E E Make sure that the printable side of the paper is face up in the sheet feeder Make sure that your paper is not damaged dirty or too old Set the adjust lever to the position and make sure that the Media Type setting in your printer driver is correct Paper feed or paper jam problems If the paper does not feed feeds multiple pages or the paper is jammed remove and reload the stack of paper then press the E Ly load eject button Also make sure the following The paper is not creased or too old The paper is not loaded above the arrow on the left edge guide The edge guides are set correctly The paper is not too thin or too rough Use paper that meets the paper specifications for this printer See the online Reference Guide for paper specifications To ensure that no pages are skipped and the docume
39. nearly empty Loading Special Paper Envelopes and Other Media Loading Special Paper and Other Media You can print on a wide variety of special media including ink jet paper photo quality glossy film photo paper transparencies index cards and adhesive sheets When loading special media that is distributed by EPSON read the instruction sheets packed with the media first and keep the points listed below in mind For more details on using special media see Paper Handling in the online Reference Guide 2 Make sure that the printable side of the paper is facing up when loading media into the sheet feeder See the instruction sheets packed with the media to determine which side is the printable surface Some types of media have cut corners to help identify the correct loading direction as shown in the illustration gu cut corner printable side up LJ Make sure that the paper stack fits under the arrow mark that is located on the inside surface of the left edge guide Loading capacities for EPSON special media See below to find the loading capacities for EPSON special media Media Type Loading Capacity 360 dpi Ink Jet Paper and Up to the arrow mark on the left edge Photo Quality Ink Jet guide Paper Photo Quality Ink Jet Up to 30 cards Cards Ink Jet Note Always place the included support sheet Cards and Ink Jet under the cards Greeting Cards Photo Quality Glossy Film One sheet at a time or a m
40. nt is printed correctly when using the double sided printing feature make sure that page settings in your application are correct and that the paper is loaded properly 45 Cancelling Printing If the printouts are not what you expect and display incorrect or garbled characters or images you may need to cancel the print job To cancel the print job follow the instructions in the appropriate section below For Windows 98 95 2000 and NT 4 0 users When you send a print job to the printer the Progress Meter opens Epiife5a doc Page 0 1 t EN H RSs Media Type Plain Paper p Paper Size Letter 8 1 2 x 11 in s Pause Ink Levels o E Black Ink J Color Ink ev Epson Printing Tips Try cleaning the print heads to eliminate E horizontal banding and other printing gt Details problems Click the Stop button to cancel the print job For Windows 3 1 users When you send a print job to the printer the Despooler opens Time 0 00 13 Write EPS9B WRI t Page 1 of 1 Copy 1 of 1 EPSON Stylus COLOR 980 LPT1 E pestes i About Hep Click the Stop button to cancel the print job 46 For Macintosh users The procedure for canceling a print job from a Macintosh varies depending on whether background printing is on or off Refer to the appropriate section below When background printing is on Follow the steps below to cancel the print job 1 P
41. owing ink cartridges and EPSON special media are available for your printer Ink cartridges You can use the following cartridges with your printer Black ink cartridge T003 Color ink cartridge T005 Note The product numbers of ink cartridges may vary by location Media types EPSON offers specially designed media for inkjet printers to meet most high quality printing needs To make the Media Type setting in your printer driver select the Media Type setting that matches the media that is loaded in the printer To find out what Media Type you are using find your media in the list below and refer to the corresponding Media Type under which it is grouped shown in larger type For some media there are several Media Type settings to choose from The available media types are listed below Plain Paper Plain paper Envelopes EPSON Premium Ink Jet Plain Paper A4 5041214 56 360 dpi Ink Jet Paper EPSON 360 dpi Ink Jet Paper A4 EPSON 360 dpi Ink Jet Paper Letter EPSON Iron On Cool Peel Transfer Paper A4 5041059 5041025 5041060 5041028 5041154 EPSON Iron On Cool Peel Transfer Paper Letter 5041153 Photo Quality Ink Jet Paper EPSON Photo Quality Ink Jet Paper A4 EPSON Photo Quality Ink Jet Paper Letter EPSON Photo Quality Ink Jet Paper Legal EPSON Photo Quality Ink Jet Cards A6 EPSON Photo Quality Ink Jet Cards 5 x 8 EPSON Photo Quality Ink Jet Cards 8 x 10 EPSON Photo Quality Self
42. perties x General Device Manager Hardware Profiles Performance View devices by type C View devices by connection i Computer H CDROM H E Disk drives H Display adapters Iz E EPS QN USB Printer Devices Gc EPSON USB Printer EPLISB1 E Floppy disk controllers 3 Hard disk controllers E sa Keyboard Modem Monitors Mouse 2 Network adapters a Ports COM amp LPT E WITT c SCSI controllers p Sound video and game controllers gt Properties m Refresh Remove Print EN If EPSON USB Printer Devices does not appear in the list click the plus sign beside Other Devices to view the installed devices p Other devices E wf Ports COM amp LPT If USB Printer appears under Other Devices the USB printer device driver is not installed correctly If EPSON Stylus COLOR 980 appears the printer driver is not installed correctly If neither USB Printer nor EPSON Stylus COLOR 980 appears under Other Devices click Refresh or unplug the USB cable from the printer then plug it into the printer again 39 40 Under Other Devices select USB Printer or EPSON Stylus COLOR 980 then click Remove Then click OK System Properties _ x General Device Manager Hardware Profiles Performance View devices by type C View devices by connection Computer 33 CDROM amp Disk drives uj Display adapters Sy Floppy disk controllers 2 Hard disk controller
43. portant Safety Instructions Read all of the instructions in this section before using your printer Also be sure to follow all warnings and instructions that are marked on the printer E Do not block or cover the openings in the printer s cabinet Do not insert objects through the slots Do not to spill liquid on the printer Use only the type of power source that is indicated on the printer s label Connect all equipment to properly grounded power outlets Avoid using outlets that are on the same circuit as photocopiers or air control systems that regularly switch on and off Avoid electrical outlets that are controlled by wall switches or automatic timers Keep the entire computer system away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Do not use a damaged or frayed power cord If you use an extension cord with the printer make sure that the total ampere rating of the devices that are plugged into the extension cord does not exceed the cord s ampere rating Also make sure that the total ampere rating of all devices that are plugged into the wall outlet does not exceed the wall outlet s ampere rating Do not attempt to service the printer yourself L Unplug the printer and refer servicing to qualified service personnel under the following conditions The power cord or plug is damaged liquid has entered the printer the printer has
44. possible to install the Reference Guide on your hard disk See Installing in Windows or Installing in Macintosh in your Setup Guide for instructions All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of SEIKO EPSON CORPORATION The information contained herein is designed only for use with this EPSON printer EPSON is not responsible for any use of this information as applied to other printers Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION SEIKO EPSON CORPORATION shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those d
45. ress the O power button to turn off the printer 2 Select EPSON Monitor3 from the application menu EPSON Monitor3 opens B EPSON Monitor3 Hide EPSON Monitor Hide Others Show All v EPSON Monitor p 3 Select the print job that you wish to cancel in the Document Name list then click the l Stop icon button to cancel the print Stylus COLOR 980 USB Port 1 Stop Print Queue Zitems picture 1 User Lime E Copies 1 1 Pages 1 1 Document Name Priority Paper Size Normal Letter Media Type z picture 2 picture 3 Plain Pa Normal Letter Plain Pa D Show details 47 When background printing is off Follow the steps below to cancel the print job 1 Press the O power button to turn off the printer 2 Hold down the 8 command key on your keyboard and press the period key to cancel the print job Where fo Get Help If your printer is not operating properly and you cannot solve the problem using the troubleshooting information in your printer documentation contact customer support services for assistance Customer support will be able to help you much more quickly if you provide them with the following information Q Serial number of your printer the serial number label is on the back of the printer LJ Printer model Brand and model of your computer Printer software version click About in your printer driver QJ Windows version
46. s C Turns the printer on and off Clears the printer s memory if pressed twice while the power is on Loads or ejects paper if pressed and released within 2 seconds load eject Resumes printing if pressed and released after a paper out error a Moves the print head to the ink cartridge replacement position if pressed for 3 seconds while the 6 black or cleaning color ink out light is flashing or on Returns the print head to its home position after ink cartridge replacement Performs print head cleaning if pressed for 3 seconds when the black or amp color ink out light is off Lights Description On when the printer is on re Flashing when printer is receiving data printing p replacing an ink cartridge charging ink or cleaning the print head Mi On when the printer is out of paper Load paper in the sheet feeder then press the load eject button to paper out resume printing Flashing when the paper is jammed Take all of the paper out of the feeder then reload the paper If the light continues to flash turn off the printer and gently pull all of the paper out of the printer 6 On when the black ink cartridge is empty Replace the black ink cartridge T003 black ink l R Flashing when the black ink cartridge is nearly empty 4 On when the colorink cartridge is empty Replace the color ink cartridge T005 Color ink out Flashing when the color ink cartridge is
47. s F Keyboard UB Monitors v Mouse BY Network adapters 4j Other devices Gt USB Printer ay Ports COM amp LPT SCSI controllers m System devices Universal serial bus controller Properties Refresh Remove Print ESB AL E E 1 FF FF ogo E Cancel When the following dialog box appears click OK Then click OK again to close the Properties window Confirm Device Removal 2 xi oD USB Printer Warning You are about to remove this device from your system oa Turn off both the printer and the PC Then install the drivers again following the instructions in the Setup Guide Printer does not work correctly with a USB cable If your printer does not work correctly with a USB cable try one or more of these solutions E Use the recommended USB cable as described in System Requirements in the online Reference Guide If you use a USB hub connect the printer to the first tier of the hub or connect the printer to the computer s USB port directly For Windows 98 users try reinstalling the USB printer device driver and the printer software First uninstall EPSON Printer software using the Add Remove Programs utility in the Control Panel then uninstall EPSON USB Printer Devices Next reinstall the software as described in Setup Guide If EPSON USB Printer Devices is not registered in
48. sided printing allows you to make single fold booklets For more details about making single fold booklets and double sided printing refer to your online Reference Guide Note E Double sided printing via a network is possible when the High Speed Printing is set to ON in EpsonNet Direct Print Version 2 or higher running on the server For details please refer to the Readme file on the Printer software CD ROM You can load up to 30 sheets of paper at one time when double sided printing however the loading capacity of the sheet feeder varies depending on the media type Only use media types which are suitable for double sided printing Otherwise the printout quality may deteriorate This feature is not available for Windows 3 1 users Depending on the type of paper and the amount of ink used to print text and images ink may bleed through to the other side of the paper For Windows users select the Double Sided Printing check box on the Layout menu of your printer driver to use the double sided printing feature To access your printer driver see Accessing the printer software on page 13 Main Paper Layout Utility Normal Color Controls MicroWeave Off High Speed On T Reduce Enlarge C Fitts Page C Custom Jjutput Paper Size let of z Margins Folded Booklet MultiPage C N up C Poster Watermark None Add Del For Macintosh users se
49. t dealer or service agent is located Many types of queries are answered here The Helpdesk numbers are Phone 1300 361 054 Fax 02 9903 9189 We encourage you to have all the relevant information on hand when you ring The more information you prepare the faster we can help solve the problem This information includes the User s Guide for your EPSON product type of computer operating system application programs and any other information you feel is required For India users Contacts for information support and services are World Wide Web www epson co in Information on product specifications drivers for download Frequently Asked Questions FAQ Product Enquiry and Technical Query are available Epson India Bangalore Head Office Phone 080 5095465 Fax 080 5095474 For Malaysia users Contacts for information support and services are World Wide Web www epson com my Information on product specifications drivers for download Frequently Asked Questions FAQ and Email Enquiry are available 51 Epson Trading Shah Alam Head Office Phone 03 5191366 Fax 03 5191281 For Singapore users Sources of information support and services available from Epson Singapore are World Wide Web www epson com sg Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiry and Technical Email Support are available Epson HelpDesk Phone 065 5863111
50. taly Phone 2 262331 Fax 2 2440750 SEIKO EPSON CORPORATION Hirooka Office 80 Harashinden Hirooka Shiojiri shi Nagano ken 399 0785 Japan EPSON UK LTD Campus 100 Maylands Avenue Hemel Hempstead Herts HP2 7TJ U K Phone 44 01442 261144 Fax 44 01442 227227 EPSON FRANCE S A 68 bis rue Marjolin 92300 Levallois Perret France Phone 33 1 40 87 37 37 Telex 610657 EPSON SINGAPORE PTE LTD No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON TAIWAN TECHNOLOGY amp TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON IBERICA S A Av de Roma 18 26 08290 Cerdanyola del Valles Barcelona Spain Phone 582 15 00 Fax 582 15 55 EPSON PORTUGAL S A R do Progresso 471 1 Perafita 4460 Matosinhos Portugal Phone 02 996 14 02 Fax 02 996 14 11 1999 September EPSON Color Ink Jet Printer EPSON STYLUS COLOR 980 Daily Use Printed in J apan 00 XX XX
51. ter base in all directions The printer will not operate properly if it is tilted or at an angle _ Avoid places that are subject to rapid changes in temperature and humidity Also keep the printer away from direct sunlight strong light and heat sources Avoid places that are subject to shocks and vibrations Leave enough room around the printer to allow for sufficient ventilation Avoid places subject to dust Place the printer near a wall outlet where the plug can be easily unplugged Note for French speaking users Placez l imprimante pr s d une prise de contacte o la fiche peut tre d branch e facilement ENERGY STAR Compliance Geri Asan ENERGY STAR Partner EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency The International ENERGY STAR Office Equipment Program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy efficient personal computers monitors printers fax machines copiers and scanners in an effort to reduce air pollution caused by power generation For United Kingdom Users Use of options EPSON UK Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by EPSON UK Limited Safety information wW Warning This appliance must be earthed Ref
52. the Add Remove Programs list browse the CD ROM and double click epusbun exe in the Win 9x folder Then follow the on screen instructions 41 Using the Error Indicators You can identify many common printer problems using the lights on your printer s control panel If your printer stops working and the lights are on or flashing use the following table of panel light patterns to diagnose the problem then follow the recommended corrective measures Lights Problem and solutions pa No paper is loaded in Load paper in the sheet the sheet feeder feeder then press the load eject button The printer resumes printing and the light goes ouf L Paper has jammed in Press the load eject button the printer to eject the jammed paper If the error does not clear open the printer cover and remove all of the paper inside including any tone pieces Then reload the paper in the sheet feeder and press load eject button to resume printing Ink low black ink cartridge 6 The black ink cartridge Obtain a replacement black is nearly empty ink cartridge T003 Ink out black ink cartridge The black ink cartridge Replace the black ink is empty cartridge with a new one T003 See Replacing Ink Cartridges on page 30 for details Ink low color ink cartridge L 5 The color ink cartridge Obtain a replacement color is nearly empty ink cartridge TOO5 42 Ink out color ink cartridge
53. the odd numbered pages instructions are displayed which explain how to reload the paper correctly Follow the instructions to reload the paper then click Resume to print the even numbered pages 29 Replacing Ink Cartridges Replacing an Empty Ink Cartridge Follow the instructions in this section to replace an ink cartridge using the printer s control panel or the Status Monitor utility Using the printer s control panel 30 The printer s indicator lights will inform you when it is time to obtain a replacement ink cartridge and when it is time to replace an empty cartridge You can also check ink levels and start the ink cartridge replacement procedure from your computer using the Status Monitor utility See the online Reference Guide for more information Note If you need to replace an ink cartridge while the black and amp color ink out lights are off see Replacing an Old or Damaged Ink Cartridge in the online Reference Guide The following table describes the status of the lights on your printer and the actions that you need to take Dum ate L Obtain a replacement black ink cartridge 1003 m Replace the empty black ink cartridge ee 4 Obtain a replacement color ink cartridge T005 Replace the empty color ink cartridge Aly E on LU flashing W Warning d Keep ink cartridges out of the reach of children Do not allow children to drink from or otherwise handle the cartridges
54. ur application LJ Layout dialog box click the t Layouticon button in the Print dialog box LJ Preview dialog box click the f6 Preview icon button in the Print dialog box and then click Preview 21 22 The Mode settings in the Print dialog box are arranged to give you three levels of control over the printer driver EPSON Letter Copies Normal Color Controls Al Media Type Mode SC 980 6 40E i2 Walem al Pages amp All Q Range _ Plain Paper T Ink amp Color Black amp Automatic Q PhotoEnhance Q Custom Quality y Speed The Mode settings are explained below PhotoEnhance When this mode is selected as the Mode setting in the Print dialog box the printer driver takes care of all detailed settings based on the current Media Type and Ink settings To make the Ink setting click Color to print in color or Black to print in black and white or grayscale Depending on the media that you choose in the Media Type list while Automatic is selected a slider appears to the right of the Mode options that lets you choose Quality or Speed Select Quality when print quality is more important than speed This mode provides a variety of image correction settings that you can apply to your photos before printing PhotoEnhance does not affect your original data This mode is only available when printing 32 bit color data The Custom mode
55. w children to drink from or otherwise handle the cartridges Be careful when you handle the used ink cartridges as there may be some ink around the ink supply port If ink gets on your skin wash the area thoroughly with soap and water If ink gets in your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing see a doctor immediately Do not shake an ink cartridge this can cause leakage Install an ink cartridge immediately after you remove it from its package Leaving the cartridge unpacked for a long time before use may result in reduced print quality Once you install an ink cartridge do not open the clamp or remove the cartridge except to replace it with a new one Otherwise the cartridge may become unusable Do not use an ink cartridge beyond the date printed on the cartridge carton otherwise it may result in reduced print quality For best results use up the ink cartridges within six months of first installing them After bringing an ink cartridge inside from a cold storage site allow it to warm up at room temperature for at least three hours before using it Store ink cartridges in a cool dark place Do not dismantle the ink cartridges or try to refill them This could damage the print head Choosing a place for the printer Observe the following when choosing a place for the printer QJ Place the printer on a flat stable surface that extends beyond the prin
Download Pdf Manuals
Related Search