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Enviro Cara User's Manual

1. ni Gas Control Valve E HS RO So z N Z SH JA VA F d Sle TN I gt E pje EN 7 SHQ N NO 5Tero E K A Figure 50 Gas Control Valve and Optional Thermostat Wiring WARNING Electrical grounding instructions This appliance is equipped with a three prong grounding plug for your protection against shock hazard and must be plugged directly into a properly grounded three prong outlet DO NOT cut or remove the grounding prong from this plug Green White ELECTRICAL INFORMATION Snap Disk N O Canadian Installations The venting system must be installed in accordance with the current CSA B149 a reen Yellow installation code and or local codes having jurisdiction U S A Installations up The venting system must be installed in I accordance with the current National Fuel Black Rheostat Gas Code ANSI 2223 1 and or local codes having jurisdiction Figure 51 Wiring Diagram for Electric Fan 30 INITIAL INSTALLATION INSTALLATION OF OPTIONAL BLOWER Side Panel Note Post cut away for clarity E Temperature i Sensor Holder Temperature it Sensor T Fan Unit Installed Pedestal Scar 5 3 mi Strain Relief a Lidh Plate Controller C ontro v Panel 5 Fan Unit Uninstalled Mounting Holes x4 Electrical Cord Figur
2. Clearance to non mechanical air supply inlet to building or the combustion air inlet to any other appliance 6 ft 1 83 m 3 ft 91 cm above if within 10 Clearance to mechanical air supply inlet ft 3 m horizontally 7 ft 2 13 m 7 ft 2 13 m t Clearance above paved sidewalk or paved driveway located on public property 12 in 30 cm 12 in 30 cm Clearance under verandah porch deck or balcony 12 in 30 cm Clearance horizontally to any surface such as an exterior wall for vertical terminations 12 in 30 cm Clearance above roof line for vertical terminations 1 Th accordance with the current CSA B149 Natural Gas and Propane Installation Code In accordance with the current ANSI Z223 1 NFPA 54 National Fuel Gas Code These numbers are only estimates Clearance in accordance with installation codes and the requirements of the gas supplier l A vent shall not terminate directly above a side walk or paved driveway that is located between two single family dwellings and it serves both dwellings Permitted only if verandah porch deck or balcony is fully open on a minimum of two sides beneath the floor NOTE Venting terminals shall not be recessed into walls or siding 18 INITIAL INSTALLATION QUALIFIED INSTALLERS ONLY VENT CONFIGURATIONS AND RESTRICTOR SETTINGS Figure 28 and 29 shows the range of possible vent configurations if the unit is top vented for vertical and horizontal terminations any layout that r
3. Kit Parts List Orifice NG PO512 37 DMS or LP PO512 1 16 DMS Installation instruction sheet Carefully inspect all parts supplied with this conversion kit If any parts have been damaged or are missing contact your dealer distributor or courier company to have them replaced before starting this installation Conversion Kit Installation 1 Turn control knob on the gas valve to the OFF position and shut the gas supply off at the shut off valve upstream of the unit CAUTION The gas supply must be shut off prior to disconnecting the electrical power and before proceeding with the conversion Allow the valve and unit to cool down to room temperature 2 Remove the glass door as shown in the MAINTENANCE AND SERVICE GLASS Door REMOVAL 3 Carefully remove the log set 4 Slide the burner back just far enough so the front edge of the burner does not catch on the front lip of the firebox Lift the front of the burner up and out of the firebox See MAINTENANCE AND SERVICE BURNER REMOVAL amp INSTALLATION 5 Convert the burner orifice a Remove the main burner orifice with a 3Ys socket refer to Figure 14 b Install the alternate orifice from the kit 6 Convert the pilot injector a Loosen the pilot stem a half turn using a 7 16 wrench refer to Figure 15 Natural Gas Position L P Gas Position b Slide the tab to the other side of the pilot stem refer NA Stamp VIeble LP Stamp Hole amp Red to Figure
4. 546mm Figure 1 Cara Exterior Dimensions OPERATING INSTRUCTIONS For Your Safety Read Safety Precautions And Lighting Instructions Before Operating WARNING IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE PERSONAL INJURY OF LOSS OF LIFE PILOT LIGHTING INSTRUCTIONS CAU TI O N a Hot while operating Do not touch severe burns may result Keep children clothing furniture gasoline or other flammable vapors away CAUTION Do not operate this fireplace with the glass removed cracked or broken Replacement of the glass should be done by a licensed or qualified person This appliance needs fresh air for safe operation and must be installed with provisions for combustion and ventilation air See installation and operating instructions manual Keep burner and control compartment clean WARNING Improper installation adjustment alteration service or maintenance can cause injury or property damage or loss of life Refer to owner s manual provided with this appliance See installation and operating instructions accompanying appliance Installation and service must be performed by a qualified installer service agency or the gas supplier FOR YOUR SAFETY READ BEFORE OPERATING WARNING IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE PERSONAL INJURY OR LOSS OF LIFE A This appliance is equipped with a pilot which mu
5. In the event of in home repair work the customer will pay any in home travel fees or service charges required by the Authorized Dealer At no time will Sherwood Industries Ltd be liable for any consequential damages which exceed the purchase price of the unit Sherwood Industries Ltd has no obligation to enhance or modify any stove once manufactured example as a stove evolves field modifications or upgrades will not be performed This Limited Warranty is applicable only to the original purchaser and it is non transferable This warranty only covers VistaFlame products that are purchased through an authorized VistaFlame dealer If for any reason any section of the Limited Warranty is declared invalid the balance of the warranty remains in effect and all other clauses shall remain in effect The Limited Warranty is the only warranty supplied by Sherwood Industries Ltd the manufacturer of the stove All other warranties whether express or implied are hereby expressly disclaimed and purchaser s recourse is expressly limited to the Limited Warranty Sherwood Industries Ltd and its employees or representatives will not assume any damages either directly or indirectly caused by improper usage operation installation servicing or maintenance of this stove Sherwood Industries Ltd reserves the right to make changes without notice Please complete and mail the warranty registration card and have the installer fill in the installation data she
6. Maintenance AnD Service on how to remove door to clean glass INSTALLATION OF CERAMIC FIREBOX LINER OPTIONAL Do not install when the unit is hot The firebox liner is fragile Handle liners with care and avoid knocking them on any object The Enviro Cara DR comes with a Steel Firebox Liner installed which must be removed if a Ceramic Firebox Liner is to be installed 1 Remove the glass door as shown in the MAINTENANCE AND SERVICE GLASS Door REMOVAL 2 Carefully remove the log set 3 Slide the burner tray back just far enough so the front edge of the burner does not catch on the front lip of the firebox Lift the front of the burner up and out of the firebox Brick Panel Clip Steel Firebox Liner NS Right Panel Figure 65 Steel Firebox Liners Installation 4 Using a T 20 screwdriver remove the left and right Brick Panel Clips 5 Remove the Steel Firebox Liner by pulling the left side of the panel in towards the center of the unit then out a little Repeat for the right side then pull the panel completely out 6 Install the rear ceramic liner by placing it against the back of the firebox The top of the liner has SSS Lj an angled edge the bottom does not Note The oft Panel Suppo E Firebox Baffle must be in place for the Firebox Liners to be installed 7 While holding the rear ceramic liner from falling forward install the left and
7. Open a window until the smoking stops Always connect this gas stove to a vent system and vent to the outside of the building envelope Never vent to another room or inside the building Make sure the specified vent pipe is used properly sized and of adequate height to provide sufficient draft Inspect the venting system annually for blockage and signs of deterioration WARNING Failure to position the parts in accordance with the diagrams in this booklet or failure to use only parts specifically approved with this appliance may result in property damage or personal injury WARNING Do not operate with the glass front removed cracked or broken Replacement of the glass should be done by a licensed or qualified service person e Never use solid fuels such as wood paper cardboard coal or any flammable liquids etc in this appliance e Do not use this heater if any part has been under water Immediately call a qualified service technician to inspect the heater and to replace any part of the control or gas control systems that have been under water e Do not abuse the glass by striking it or slamming the door shut TABLE OF CONTENTS BE ee Ca COINS sc ace avacesneasannassaaiccrasaumeeosnvineances EAO ATAA E 2 TIDO Or COM GIS ae anaien anaE uiaiesau veces AEE 3 COdeS ANG AD DOV dl Sesionin areia ANNATA RATE ENEE ANEETA ETA E 4 SS CMG AOA asian N EE E A A A AA ET E ITEA A E EA 5 Raung Lapel LOGallon eniris rin nen EADE EA
8. at least five 5 minutes to clear out any gas Turn on gas to the heater Leak test all joints with soapy water NEVER USE OPEN FLAME FOR LEAK TESTING 2 Start the pilot by pressing the gas control knob and turning it to PILOT While holding the gas control knob in press the piezo ignitor several times until the pilot light starts Hold the gas control knob in for 30 seconds Check that the pilot has fully engulfed the thermocouple assembly refer to Figure 6 Thermocouple Pilot Orifice 3 Start the main burner by turning the gas control knob to ON and then turn the rocker switch to ON Check that all burner ports have flame 4 Leak test all gas joints again Figure 3 Pilot Assembly OPERATING INSTRUCTIONS For Your Safety Read Safety Precautions And Lighting Instructions Before Operating O ignitor AIR SHUTTER The air shutter is controlled by sliding the air shutter adjustment screw shown in Figure 5 either forwards or backwards The adjustment screw for the primary air is located on the bottom of the firebox The air shutter nut can be accessed by removing the control panel This is best done during the initial installation Sliding the shutter forwards increases the primary air while sliding the shutter backwards decreases the primary air The air shutter allows the amount of air coming into the fireplace to be adjusted in order to accommodate different climates and venting arrangements Start the pi
9. for steep roof pitches the vent height must be increased In high vvind conditions nearby trees adjoining roof lines steep pitched roofs and other similar factors can result in poor draft or dovvn drafting In these cases increasing the vent height may solve the problem 9 Slip the storm collar over the pipe and push it down to the top of the roof flashing as shown in Figure 37 Use the non hardening sealant around the joint between the pipe and the storm collar 10 Twist lock the vent cap P Table 8 Minimum H for Figure 38 Roof itch Minimum Height _ ee C eom Ja eee as Serene 2 brez nn oa ow Dimension H obtained from table below Over 11 12 to 12 12 a Over 12 12 to 14 12 2 Over 14 12 to 16 12 6 Over 16 12 to 18 12 7 Figure 38 Height of Vertical Termination O 18 12 20112 Reference Table 8 Over 18 12 to 20 12 75 Over 20 12 to 21 12 8 NOTES a Ifan offset is necessary in the attic to avoid obstructions it is important to support the vent pipe every 3 feet 91 cm to avoid excessive stress on the elbows and possible separation Wall straps are available for this purpose see Figure 39 b When ever possible use 45 degree elbows instead of 90 degree elbows The 45 degree elbow offers less restriction to the flow of flue gases and intake air c For multi story installations A ceiling firestop is required at the second floor and any subsequent floors see Figure 40 T
10. hose over pressure tap system e Check pressures using a manometer e When finished release pressure remove hose amp tighten set screw Table 9 Pressure and BTU Information po NaturalGas Propane 11 0 W C 2 7KPa NEVER USE AN OPEN FLAME FOR LEAK TESTING 29 INITIAL INSTALLATION QUALIFIED INSTALLERS ONLY ELECTRICAL REQUIREMENTS For Gas VALVE AND OPTIONAL BLOWER The ENVIRO CARA will operate without electrical power This model has a millivolt gas control which uses the pilot flame to generate enough electricity to operate the main burners The appliance when equipped with a blower must be electrically connected and grounded in accordance with local codes or in the absence of local codes with the current CSA C22 1 CANADIAN ELECTRICAL CODE Part 1 SAFETY STANDARDS FOR ELECTRICAL INSTALLATIONS OR THE NATIONAL ELECTRICAL CODE ANSI NFPA 70 in the U S When installing the Optional Remote Control System for the valve and the blower refer also to the Remote Controts section and to Figure 4 ON OFF Table 10 Recommended Thermostat Optional Burner Switch Wire Size Remote Control Blue Thermocouple Thermopile N Inlet Manifold Pressure Pressure Tap Tap CAUTION Label all wires prior to disconnection when servicing Wall Switch controls Wiring errors can cause Poradu imeni improper and dangerous operation s Optional Verify proper operation after Dhemosiai servicing 14 gauge 100 ft 30 48 m
11. pipe and elbows may be utilized in the attic as well as above the roof line The galvanized finish is desirable above the roof line due to the higher corrosion resistance 6 Once the pipe sections have been joined and run up through the hole in the roof slip an elbow strap over the exposed sections bend the support straps outwards and push the elbow strap down to the roof level as shown in Figure 34 Tighten the clamp around the pipe section Use a level to make sure the pipe is truly vertical With roofing nails secure the support straps to the roof Seal the nails holes heads with non hardening mastic Trim the excess Vertical length of the support straps Termination that extend out beyond the edge of the flashing Elbow Strap ae E EAT 7 Slip the flashing over the Pano pipe section protruding OS through the roof Secure the base of the flashing to Roofing nails the roof with roofing nails Use a non hardening sealant between the uphill edge of the flashing and the roof Insure the roofing material overlaps the top edge of the flashing as shown in Figure 37 Verify that you have at least the minimum clearance to combustibles at the roof line Figure 37 Vertical Vent Termination Installation 23 24 INITIAL INSTALLATION QUALIFIED INSTALLERS ONLY 8 Continue to add pipe sections until the height of the vent cap meets the minimum code requirements Refer to Figure 38 and Table 6 Note that
12. product must be installed by a licensed plumber or gas fitter when installed within the Commonwealth of Massachusetts Other Massachusetts MAN code requirements Flexible connector must not be longer than 36in a shut off valve must be c Ne f installed only direct vent sealed combustion products are approved for bedrooms bathrooms A carbon monoxide detector is required in all rooms containing gas fired direct vent appliances 50 1630 SAFETY PRECAUTIONS FOR SAFEINSTALLATION AND OPERATION OF YOUR ENVIRO HEATER PLEASE CAREFULLY READ THE FOLLOVVING INFORMATION e All ENVIRO gas fired appliances must be installed in accordance vvith their instructions Carefully read all the instructions in this manual first Consult the building authority having jurisdiction to determine the need for a permit prior to commencing the installation e NOTE Failure to follow these instructions could cause a malfunction of the fireplace which could result in death serious bodily injury and or property damage e Failure to follow these instructions may also void your fire insurance and or warranty GENERAL e Installation and repair should be done by a qualified service person The appliance should be inspected before the first use and at least annually by a qualified service person More frequent cleaning may be required due to excessive lint from carpeting bedding material etc It is imperative the control compartments burners and ci
13. service technician or gas supplier Turn off the gas control knob clockwise 4 Y to the off position Open door Wait flve 5 minutes to clear out any gas Close door If you smell gas STOP Follow B in the above safety information If you do not smell gas go to the next step a istiocated ee behind a es lo 6 Turn the gas control knob counter clockwise amp amp to the ON position P 9 Flip the burner switch to ON THEN Turn the gas control knob counter clockwise amp wa to TURN THE HI LOW knob to the PILOT Push the gas control in fully and hold keep knob depressed for about 30 seconds after the pilot is lit Release knob If pilot goes out repeat steps 4 through 5 JTO desired setting 7 Turn on the electrical power to the unit IS IS 8 TO TURN OFF GAS TO APPLIANCE Flip burner switch to OFF 3 Turn off all electrical power to the appliance if service is to be Turn the gas control knob clockwise 4 Y to the OFF position performed Figure 2 Lighting Instruction Label 1 Turn off the gas to the fireplace If not recently done remove the door and let the unit air out for
14. the larger one in the center and two 2 smaller ones on either side 7 Check that the rock set is laid out as shown in Figure 64 and install door 8 Light the unit to enure it has a good flame see Front Cover CAUTION NEVER OPERATE THIS APPLIANCE WITH THE GLASS DOOR REMOVED Figure 63 Rock Placement of Seven Small Rocks NOTES a Some sooting on the rocks is normal The sooting should just be a thin covering in some places on the center three 3 rocks of the rock cluster There should not be continuous build up b Surface cracks may appear after prolonged use This is due to the expansion and contraction of materials during heating cycles Surface cracks are not a problem as long as the assemblies are maintaining there positions and operation does not appear to be altered Figure 64 Rock Placement Complete 35 36 SECONDARY INSTALLATION Important note When the unit is turned on for the first time it should be turned onto high without the fan on for the first four 4 hours This will cure the paint rockss gasket material and the other products used in the manufacturing process It is advisable to open a window or door as the unit will start to smoke and can irritate some people After the unit has gone through the first burn turn the unit off including the pilot let the unit get cold then remove the glass door and clean it with a good gas fireplace glass cleaner available at your local ENVIRO dealer See
15. the burner and rest the middle of the log against the Left Rear Log Chunk as shown in Figure 56 and 57 Figure 56 Log Placement of Left Log 6 Place the bottom of the Center Log in the ledge at the front center of the burner and rest the middle of the log against the top of the Y Log as shown in Figure 57 and 58 Figure 57 Log Placement of Center Log 7 Check that the log set is laid out as shown in Figure 58 and install door Figure 58 Log Placement Complete 33 34 SECONDARY INSTALLATION CAUTION NEVER OPERATE THIS APPLIANCE WITH THE GLASS DOOR REMOVED Figure 59 Cara DR with a Good Flame INSTALLATION OF Rock SET Important note When the unit is turned on for the first time it should be turned onto high without the fan on for the first four 4 hours This will cure the paint logs gasket material and the other products used in the manufacturing process It is advisable to open a window or door as the unit will start to smoke and can irritate some people After the unit has gone through the first burn turn the unit off including the pilot let the unit get cold then remove the glass door and clean it with a good gas fireplace glass cleaner available at your local ENVIRO dealer See MAINTENANCE AND Service on how to remove door to clean glass If the rocks are positioned incorrectly the flames can be pinched and will not burn correctly If the rocks are broken due to handli
16. to combustibles must be maintained 2 51mm at top 11 2 38mm at sides 11 2 38mm at bottom 3 With the pipe attached to the stove in the correct location mark the wall for a 10 25 4cm x 10 25 4 cm square hole refer to Figure 32 The center of the square hole should match the center line of the horizontal pipe Cut and frame the 10 25 4cm x 10 25 4cm hole in the exterior wall where the vent will be terminated Refer to Figure 23 and Table 7 If the wall being penetrated is constructed of non combustible material i e masonry or concrete a 7 17 8cm hole is acceptable 4 Position the horizontal vent termination in the center of the 10 25 4cm x 10 25 4cm hole and attach to the exterior wall with the four screws provided Before attaching the vent termination to the exterior wall run a bead of non hardening mastic around the edges so as to make a seal between the termination and the wall The arrow on the vent termination should be pointing up insure that the proper clearances to combustible materials are maintained Figure 32 Wall Framing Hole for Horizontal Installation 5 Before connecting the horizontal run of the vent pipe to the vent termination slide the black decorative wall thimble cover over the vent pipe 6 Slide the appliance and vent assembly towards the wall carefully inserting the vent pipe into the cap assembly It is important that the vent pipe extend into the ve
17. to the owner s manual If the product is damaged or broken as a result of any alteration willful abuse mishandling accident neglect or misuse of the product the Limited Warranty does not apply 41 42 10 ila 12 13 14 15 16 17 18 19 WARRANTY The stove must be operated and maintained at all times in accordance with the instructions in the Owner s Manual If the unit shows signs of neglect or misuse it is not covered under the terms of this Warranty policy Performance problems due to operator error will not be covered by the Limited Warranty policy As this is a heating appliance some changes in colour of surface finishes may occur This is not a flaw and as such is not covered under this warranty Some minor expansion contraction or movement of certain parts and resulting noise is normal and not a defect and therefore is not covered under this Limited Warranty Misuse includes over firing Over firing this appliance can cause serious damage and will nullify the Limited Warranty The Limited Warranty will cover glass thermal breakage only and will not cover misuse of the stove glass including but not limited to glass that is struck has surface contaminates or has had harsh or abrasive cleaners used on it This warranty does not cover products made or provided by other manufacturers and used in conjunction with the operation of this stove without prior authorization from Sherwood Industries L
18. 1 NFPA 54 in the USA e Must be properly connected to an approved venting system and not connected to a chimney flue serving a separate solid fuel burning appliance CERTIFIED IMPORTANT NOTICE Regarding first fire up When the unit is turned www nficertified org on for the first time it should be turned onto high without the fan on for We recommend that our the first 4 hours This will cure the paint logs gasket material and other gas hearth products be products used in the manufacturing process It is advisable to open a_ installed and serviced by window or door as the unit will start to smoke and can irritate some people Professionals who are After the unit has gone through the first burn turn the unit off including the certified in the U S by pilot let the unit get cold then remove the glass door and clean it with a iad al in good gas fireplace glass cleaner available at your local ENVIRO dealer NFI Gas Specialists SPECIFICATIONS WARNING Operation of this heater when not connected to a properly installed and maintained venting system can result in carbon monoxide CO poisoning and possible death RATING LABEL LOCATION The Rating Label is located on the inside surface of the pedestal control door DIMENSIONS Rear Vent Top Vent 178 15514 441mm 400mm 211 2 546mm 167 8 361 2 927mm 325 16 821mm 153 4 400mm ii ooo amw 211 2
19. 5 DIMENSIONS sarei aR AE r EESAN 5 operaning TSU UCU ONS i oie circa riran ran sE Aa EATA TEANA REANA AAE RNEER SEN 6 Pilot GONUNG INSTUCHONS gen i 6 Ai MU e 7 Remote controls OPUONAI cn nan tas tanniesseeedranceiiemsvesant 8 BIOW CF DEGA pn 8 Normal Sounds During CDS aU ON in en 8 Maintenance ANG SEVICE prangave aAa Aa 9 ROUGING MAKS NANON 9 Cleaning The Painted SUM ACCS gun conin 9 Check Pilot and Burner KAM ga aay caneseciicvestasatassena iis aaneren nnana ana AT Aa A 9 Glass DOOF REMOVA rene AA SRAT 9 Re Dig CH NE A gn EEE A 10 leaning TNE Fir COOK eeisonnn i ar nirt ERTAN aAA EEE A 10 Burner Removal Ge IStalla bl OD kai nen vousisersdetentsenuepspieusannines 10 Firebox Bafle IO IMOV Aa e i an AAi 11 FUG ONY ET SION e ER E 12 miat IS n e a A E A A exis A E EEE 14 Preparation For TMS aU ON siiaasutanitevesvasiegusiranavecamigudersiesesamsdasesqeibuneuieteud EE 14 Clearances to COMDUSHDI S ang meni Ea aAa i a 14 Panning Your TAS Alla BON isa pn aninion N nET NE ONR ENE sieentaapeunetonacesinaenes 15 Approved Vent Palt ang EANA EEEE EEN EE ANKA 16 Vent Termination R S UT UON n va nara a EAEAN A arana 18 Vent Configurations and Restrictor SettinGS nu uu aau ana aa nan nuseve renie nente nenet ene e ee rene e eee nen enen 19 PESIC SA ae A A E EAA 20 Horizontar TASTSN ALON anen EAA E 20 verical IMAO era a EAEE ET 22 Cathedral Celing INSCANGQUON susami mend naana aiaia 25 COMME M ON es AAE AEAEE 26 Installation of Rear Vented Applian C
20. DJ E A SHERWOOD INDUSTRIES IS AN ENVIRONMENTALLY RESPONSIBLE COMPANY THIS MANUAL IS PRINTED ON RECYCLED PAPER u PLEASE KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE Cara BY SHERWOOD INDUSTRIES LTD OWNER S MANUAL INSTALLER Leave this manual with the appliance CONSUMER Retain this manual for future reference FOR YOUR SAFETY Do not store or use gasoline or other flammable vapours and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS e Open windows extinguish any open flame e Do not try to light any appliance e Do not touch any electrical switch or use any phone in your building e Immediately call your gas supplier from a neighbour s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department This appliance may be installed in an after WARNING If the information in this market permanently located manufactured manual is not followed exactly a fire or mobile home where not prohibited by local codes explosion may result causing property This appliance is only for use with the type of damage personal injury or loss of gas indicated on the rating plate This appliance is life Installation and service must be not convertible for use with other gases unless a performed by a qualified installer certified kit is used service agency or the gas supplier NTERTE Massachusetts installations Warning This
21. E una aa aaa ana nie sense neo tere e ne penne eee rene eee ee eee rene nene ee teme enet 27 Converting Top Vented into Rear VENTE ngi oden 27 Installation of Top Vented Horizontal Termination na nauu aa aaa ana anes ine e nen eee eren nene eee rene enen eee 28 Installation of Top Vented Vertical Termination una u aaa nana nana sense neo ee temen sene eee nen nen enen ene 28 Gas Line Connection and TESUNGansucmncccnncnnnn 29 Electrical Requirements For Gas Valve and Optional BIOWer sssssesssssssnsnnrnrnnnnnenernrnnne 30 Installation of Optional BOW Cl ae ta ineinkid nni irigat anionic 31 LCa y TA O sen EAA 32 mStallalon ON Eea e A A E ENPA A T 32 TS EAITALION SOI ROCK GO Gas e e aN 34 Installation of Ceramic Firebox Liner Option a Nan nana aaaa nen sense nenen nene enen ere re eee nene ene e ne nene 36 TPID NOO MO in 37 else ATT 38 SS E viene dens oe caeseceecast 39 Pants BIaOlaM ecsamaanaianentisd 40 NV GL FON e A E E E E T E EEAS 41 Instalanon Data DEGE e 44 CODES AND APPROVALS DIRECT VENT ONLY This type is identified by the sufix DV This appliance draws all of its air for combustion from outside the dwelling through a specially designed vent pipe system TOP VENT DV Certified for installation from 0 4500 ft 0 1372 m REAR VENT DV Certified for installation from 0 4500 ft 0 1372 m with 36 915 mm snorkel refer to Converting Top Vented into Rear Vented In the USA The appliance may be installed at higher altit
22. NG YOUR INSTALLATION Round Support Box Wall Thimble Horizontal Termination Pipelength Vertical 90 Elbow Termination Storm Collar Pipelength Ceiling Firestop Round Support Box Wall Thimble Figure 24 Common Horizontal Installation Cathedral Ceiling Support Box 36 915 mm Pipelength Snorkel P 9 Pipelength Round Support Box Wall Thimble SS Figure 25 Common Vertical Installation Onto Stove 2 ft 610 mm Adaptor Pipelength Figure 26 Common Snorkel Installation 15 INITIAL INSTALLATION QUALIFIED INSTALLERS ONLY When planning your installation it will be necessary to select the proper length of vent pipe for your particular requirements It is important to note when passing through a wall the maximum allowable wall thickness is 10 inches 25 4 cm 11 inches 3 8 cm clearance to combustibles must be maintained Select the amount of vertical rise desired for vertical to horizontal type installations To determine the length of vent pipe required for vertical installations measure the distance from the appliance flue outlet to the ceiling the ceiling thickness the vertical rise through the attic or second story and allow for sufficient vent height above the roof line For two story applications a fire stop is required at each floor level If an offset is needed in the attic additional pipe and elbows will be required To connect the ventin
23. NT CONFIGURATIONS AND RESTRICTOR SETTINGS and INIrTIAL INSTALLATION HORIZONTAL INSTALLATION INSTALLATION OF Top VENTED VERTICAL TERMINATION Place the unit in place Drop a plumb bob from the ceiling to the center point of the flue outlet Cut a 10 25 4 cm hole in the ceiling and the roof Refer to Figure 36 Install the ceiling support and insulation guard Install the roof flashing Ensure that the roof flashing is installed under the roofing material so that a watertight seal is created Install the flue pipe from the top of the unit through the roof Ensure that all flue pipe and unit maintain required clearances to combustibles Also refer to INiTIAL INSTALLATION VENT CONFIGURATIONS AND RESTRICTOR SETTINGS and INITIAL INSTALLATION VERTICAL INSTALLATION TI j u Termination by Wall Thimble Inside Finished Collar ai Vent Pipe Exterior Wall e Siding Ka Figure 47 Installation for Top Vented Horizontal Termination Ss Insulation Guard Ceiling Support Inside Finished Collar Flue Pipe Figure 48 Installation for Top Vented Vertical Termination INITIAL INSTALLATION QUALIFIED INSTALLERS ONLY Gas LINE CONNECTION AND TESTING WARNING Only persons licensed to work with gas piping may make the necessary gas connections to this appliance Manifold Inlet GAS LINE CONNECTION Pressure Tap Pressure Tap e This stove is equipped with a certified flexible pipe locat
24. ON LoG Set INSTALLATION When re installing the burner ensure that the burner to pilot hood relationship is similar to what is shown in Figure 22 sili Reconnect the main gas line if it was Figure 21 O ring on valve screw disconnected and open the shut off valve at the gas line to the unit Use a small brush to apply a warm soapy water solution to all gas connections use a half dish soap and half warm water If a gas leak is present bubbling will occur Gas leaks can be repaired by using an approved pipe thread sealant or approved Teflon tape NEVER USE AN OPEN FLAME WHEN TESTING FOR LEAKS Reconnect the electrical power to the unit Relight the main burner in both the HI and LO positions to verify proper burner ignition and operation and proper flame appearance refer to Figure 59 or the Front Cover Also refer to SEcoNDARY INSTALLATION LoG SET INSTALLATION for a flame appearance picture lt gt MAKE SURE that the conversion label is installed on or close to the s rating label to signify that the unit has been converted to a different Figure 22 Pilot assembly fuel type beside the burner 13 14 INITIAL INSTALLATION QUALIFIED INSTALLERS ONLY VVARNING Operation of this heater vvhen not connected to a properly installed and maintained venting system can result in carbon monoxide CO poisoning and possible death PREPARATION For INSTALLATION Remove the packaging from the appliance and check to make su
25. ast 2 inches 5 cm below the ceiling Align the Support Box both vertically and horizontally with a level as shown in Figure 41 Temporarily tack the Support Box in the place through the inside walls and into the roof sheathing Nails Ceiling firestop Use clearances to as defined by appliance and vent pipe manufacturers Second floor Figure 40 Multi Story Vent Pipe Installation Cathedral ceiling support box 2 5cm min below finished ceiling _ Cut hole to 178 4mm greater than size of pattern of support box as itis projected onto roofline Figure 41 Cathedral Ceiling Support Box Leveling 25 INITIAL INSTALLATION QUALIFIED INSTALLERS ONLY 5 Using tin snips cut the Support Box from the top corners down to the roof line and fold the resulting flaps over the roof sheathing Figure 42 Before nailing it in to the roof run a bead of non hardening mastic around the top edges of the Support Box to make a seal between the box and the roof Clean out any combustible material from the inside of the Support Box 6 Complete the cathedral ceiling installation by following the same procedures outlined in Steps 4 through 9 for INiTIAL INSTALLATION VERTICAL INSTALLATION Figure 42 Cathedral Ceiling Support Box Installation CORNER INSTALLATIONS Do not interfere with the structural integrity of the walls For installations with a 36 915 mm snorkel refer
26. ck the burner to see if all the ports are clear and clean Check the pilot to make sure itis not blocked by anything The pilot flame should be blue with little or no yellow on the tips Warning Clearances must be sufficient to allow access for maintenance and service Warning Failure to position the parts in accordance with this manual or failure to use only parts specifically approved with this appliance may result in property damage or personal injury The venting system must be periodically examined it is recommended the examination is done by a qualified agency CLEANING THE PAINTED SURFACES Painted faces should be wiped with a damp cloth periodically CHECK PILOT AND BURNER FLAMES Periodically do a visual check of the pilot flames One flame should encompass the ignitor and thermocouple and the other should burn over the burner ports see Figure 6 Also check that the burner is operating correctly refer to Figure 59 or the Front Cover oa es e Figure 6 Pilot Flame GLASs Door REMOVAL IMPORTANT If the door is not engaged properly on the hooks damage to the fireplace and or floor personal injury or even death may occur 1 Turn the unit off and wait until it has cooled down 2 Remove the cast iron louvers from above the door by lifting the louvers up and out 3 Pull the two 2 door hooks on top of the door forward and up see Figure 7 4 Lift the glass door assembly straight up and out Ensur
27. e 52 Optional Blower Fan Installation 1 Remove the pre assembled blower from the packaging Inspect the blower for damage If damage is noticed call your dealer distributor or courier company and have components replaced 2 Remove the side panel by pulling the panel up slide the panel out of the bottom slots and set aside 3 Install the temperature sensor into the holder IMPORTANT The temperature sensor must be in contact with the firebox 4 Open the pedestal door and remove the four 4 T 20 screws holding the Control Panel in place 5 Fitthe Fan Unit into the cabinet being careful to work around the gas and pilot lines The fan will fit up behind the gas valve With an extension driver fasten the Fan Unit in place with four 4 T 20 screws provided 6 Install the Fan Controller into the provision in the Control Panel 7 Install the Strain Relief plate into the stove back by fitting the tab on the plate into the stove back and secure the plate with a T 20 screw provided 8 Plug in all the electrical connections as indicated in Figure 51 This includes the Fan Controller Temperature sensor and Fan Unit 9 Using the provided T 20 screw located on the right mount below and behind the Temperature Sensor fasten the wire tie supplied With the wire tie capture the fan wires including the temperature switch wires this will secure the wires and route them away from hot surfaces and out of the way of the fan blades 10 Re i
28. e can be remove when cleaning the venting pipe 1 Remove the glass door as shown in the Maintenance AND SERVICE GLASS Door REMOVAL 2 Remove the two 2 Torx T 20 screws holding the front of the firebox baffle in place refer to Figure 12 IMPORTANT The baffle should be held in place when the screws are removed to prevent it from falling which could damage the firebox liner log set or rock set 3 Carefully push the back of the baffle up while pulling the front down see As in Figure 13 then pull the baffle out of the firebox 4 Re install the firebox baffle and the door when done Figure 13 Firebox Baffle Removal 11 MAINTENANCE AND SERVICE FUEL CONVERSION TO BE INSTALLED BY A QUALIFIED SERVICE AGENCY ONLY Please read and understand these instructions before installing Warning This conversion kit shall be installed by a qualified service agency in accordance with the manufacturer s instructions and all applicable codes and requirements of the authority having jurisdiction If the information in these instructions is not followed exactly a fire explosion or production of carbon monoxide may result causing property damage personal injury or loss of life The qualified service agency is responsible for the proper installation of this kit The installation is not proper or complete until the operation of the converted appliance is checked as specified in the manufacturer s instructions supplied with the kit
29. e the door is properly fastened before attempting to light the appliance To re installing the glass door slide the three 3 door hook slots on the bottom of the door over the three 3 door hooks on the unit Pull the two 2 door hooks on top of the door forward and slide them into the two 2 door hook slots Figure 7 Door Removal Installation MAINTENANCE AND SERVICE REPLACING THE GLASS IMPORTANT Do not operate with the glass front removed cracked or broken The glass in the fireplace is a high temperature ceramic If the glass is damaged in any way a factory replacement door is required see Parts List Wear gloves when handling the damaged glass door assembly to prevent personal injury When the glass door assembly is being transported it must be wrapped in newsprint and tape and or a strong plastic bag Removal and replacement of the glass from the door must be done by a licensed or qualified service person The door assembly must be purchased from an ENVIRO dealer No substitute materials are allowed CLEANING THE FIREBOX With the fireplace at room temperature carefully remove the logs Gently remove the ceramic burner and place on a paper towel Vacuum the bottom of the firebox thoroughly Carefully clean any dust off the logs and remove any lint from the burner and pilot At this time inspect the burner pan for cracking or severe warping If a problem is suspected contact the dealer Check the logs for deterio
30. ed on the right side of the unit terminating in a Ye male NPT fitting Consult your local authorities codes or the CAN CGA B 149 1 or 2 installation code in Canada or in the USA gas installations follow either local codes or the current edition of the National Fuel Gas Code ANSI Z223 1 e The efficiency rating of this appliance is a product of the thermal efficiency rating determined under Pilot Adjustment Hi Low Gas Control i ae Screw Knob Knob continuous operating conditions and was determined independently of any installed system Figure 49 Fully Labeled Gas Valve HL di Hldl The appliance and its shutoff valves must be disconnected from the gas supply piping system during any pressure testing where the pressure exceeds 1 2 PSIG 3 45 KPa or damage will occur to the valve The appliance must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than Va psig 3 45 KPa Always check for gas leaks with a soap and water solution after completing the required pressure test TO TEST VALVE PRESSURES The pressure taps are located on the left side of the valve e Turn set screw 1 turn counter clockwise to loosen e Place 5 16 8 mm I D
31. emains within the grid areas is acceptable They also show the vent restrictor required relative to the length of vent pipe Longer vertical vent lengths necessitate greater restriction Having the fewest number of elbows is ideal as they tend to disrupt air movement Using 45 elbows is preferable to using 90 elbows Also a shorter vent system will perform better than a longer one If the unit is rear vented it may have a maximum horizontal run of 36 91 4 cm and must be used with a 36 91 4 cm snorkel termination 60 RESTRICTOR 75 RESTRICTOR UP TO 4 ELBOWS 50 RESTRICTOR UP TO 4 ELBOWS 70 RESTRICTOR Feet of Vent From Top of Unit pa Vj O Q O H O D L v C D gt Vj O v LL 2 E D 2 UP TO 2 ELBOWS NO RESTRICTOR TIT TT TTT ede tee fp enh a NO RESTRICTOR III I NO RESTRICTOR 10 12 14 16 18 20 Horizontal Feet of Vent NOTE For best results 3 76 2cm or more of vertical rise is recommended Figure 28 Possible Vent Configurations for Top Vented Figure 29 Possible Vent Configurations for Top Vertical and Horizontal Terminations with Elbows Vented Straight Vertical Vent amp Terminations 19 INITIAL INSTALLATION QUALIFIED INSTALLERS ONLY RESTRICTOR INSTALLATION The ENVIRO CARA has been designed for use with an add in re
32. en the screws on the pilot base adjust and tighten Pilot will not remain lit Problem with thermocouple e Check for proper connection of the thermocouple to the circuit rear of the valve If loose fully tighten e Check pilot for full flame impingement around thermocouple If flame is too small check gas pressure adjust pilot rate screw check pilot head for damage e Check thermocouple voltage at valve It must be greater than 5 mV If low replace thermocouple Air in gas line pilot dies while e Bleed line knob is depressed e Check gas line pressure e Contact dealer Burners will not remain lit Problem with thermopile e Check gas line pressure circuit e Check for flame impingement on thermopile If low see Pilot will not remain lit e Check thermopile for minimum of 300 mV when burner is Switched on e Check wiring to thermostat for breaks Flame lifting Leak in vent pipe e Check for leaks in vent connections Improper vent configuration e Check vent configuration with manual Terminal may be recirculating Je Check to see if terminal is on correctly flue gases e May need to install high wind termination cap e Contact dealer Glass fogs up Normal Condition after the appliance warms up the glass will clear Due to additives in gas glass may get hazy during operation Clean as needed Blue Flames Normal during start up flames will yellow as the fireplace heats up Flames are burning dirty
33. eplace can use an optional remote control or an optional cordless wall thermostat If either of these are to be used to control the fireplace for the majority of the time leave the ON OFF switch on the rear of the unit in the ON position Consult the instructions included with the remote wall thermostat for operation guidelines When insalling the Remote Control module cut out the label along the dotted line of the Cara Control Panel and mount the module to the back of the panel using the two 2 provided Torx T 20 screws and nuts BLOWER SPEED For units equipped with blowers the blower will come on only when the fireplace is up to temperature approximately 12 minutes with unit on high The blower is equipped with a variable fan controller located in the front control panel This manual control will adjust the fan speed from high to low or turn the fan off A remote control for the fan is available through your dealer NORMAL SOUNDS DURING OPERATION Table 2 Normal Sounds Pilot Flame Quiet whisper while the pilot flame is on Blower Fan Air movement that increase and decreases with the speed of the blower The blower is pushing the heat from the fireplace into the room Gas Control Valve Dull click when turning on or off this is the valve opening and closing MAINTENANCE AND SERVICE ROUTINE MAINTENANCE At least once a year run through the following procedures to ensure the system is clean and working properly Che
34. equirements WARNING Do not mix parts from different vent manufacturers systems EXCEPTION TO WARNING This product has been evaluated by Intertek for using a Direct Vent GS starting collar in conjunction with Secure Vent Direct Temp and Ameri Vent Direct venting systems Use of these systems with the Direct Vent GS starting collar is deemed acceptable and does not affect the Intertek WH listing of the appliance 16 INITIAL INSTALLATION QUALIFIED INSTALLERS ONLY Table 6 Vent part numbers Must state if galvanized or black vvanted PART NUMBERS Direct Temp Secure Vent Ameri Vent Direct 908 4DT 6 SV4L6 6 pipe length 4DT 12 SV4L12 4D12 12 pipe length ni 06 4DT EL45 SV4EBR45 4D45B 990 4DT EL90 SV4EBR90 4D90B 950 4DT VS SV4VS Vinyl siding standoff sheild 942 4DT WT SV4RSN 4DWT 953 4DT SC SV4FC 4DSC 963 4DT FS SV4BF 4DFSP 8 SV4BM npea eel 4DWS Wall strap support band Horizontal termination kit SD Basic Kit O CO 4DT WS B 970 4DT HKA SVOSHK 4DHTK1 SEL Kit A SC Standard Kit 911 11 to 14 3s pipe adjustable 4DT AJ 4D12A 4 to 10 pipe adjustable SV4LA12 1V2 to 12 pipe adjustable 4DT 943S 4DT AF12 SV4FA SV4FB SV4F SV4CGV ee REE 980 4DT VC 991 4DT HVC 984 4DT HC 985 4DT HHC 978 4DT VKC 981 4DT ST36 SV4CHC High wind horizontal termination 4DVTK Vertical termination kit 36 Snorkel Termination SVOFAK SV4STC36 PEED Hor
35. et in the back of the manual for warranty and future reference Sherwood Industries Ltd is responsible for stocking parts for a maximum of seven 7 years after discontinuing the manufacture or incorporation of the item into its products An exception to this would be if an OEM supplier is not able to supply a part 43 INSTALLATION DATA SHEET The following information must be recorded by the installer for warranty purposes and future reference NAME OF OWNER NAME OF DEALER ADDRESS ADDRESS MODEL NAME OF INSTALLER SERIAL NUMBER DATE OF PURCHASE dd mm yyyy ADDRESS DATE OF INSTALLATION dd mm yyyy LI NATURAL GAS NAT LI PROPANE LPG INLET GAS PRESSURE in WC MAIN BURNER ORIFICE DMS PILOT ORIFICE in diam INSTALLER S SIGNATURE MANUFACTURED BY SHERWOOD INDUSTRIES LTD 6782 OLDFIELD RD SAANICHTON BC CANADA V8M 2A3 www envirofire biz October 15 2007 C 11436 44
36. g system to the appliance flue outlet a twist lock adapter is built into the appliance at the factory Refer to INITIAL INSTALLATION VENT CONFIGURATION AND RESTRICTOR SETTINGS for venting parameters Your total vent pipe length must be within the grid area of Figures 28 and 29 If a 90 elbow is used in the horizontal plane 36 91 4 cm must be subtracted from the allowable horizontal run There are three 3 basic types of Direct Vent System installations The three 3 types of installations are shown in Figures 24 through 26 APPROVED VENT Parts Table 5 Approved Vent Manufacturers Manufacturer TradeName__ Nominal Sizes _ American Metal Products AmeriVent Direct 4 6 5 8 Security Chimneys International LTD 4 6 5 8 Selkirk Metalbestos Direct Temp 4 6 5 8 Simpson Dura Vent Direct Vent GS 4 6 5 8 The Cara fireplace has been tested and certified for use with AMERICAN METAL PRODUCTS AMERIVENT DIRECT SIMPSON DURAVENT TYPE GS PIPE FOR GAS STOVES SECURITY CHIMNEY S SECURE VENT DIRECT VENT SYSTEM and SELKIRK DIRECT TEMP VENT SYSTEM kits are available for horizontal and vertical venting When using Simpson Duravent it is recommended that before installation a bead of RTV High Temperature Silicone should be applied to each outer vent joint and Mil Pac to each inner joint When planning an installation it will be necessary to select the proper length of vent pipe for the particular r
37. he opening should be framed to 10 25 4 cm x 10 25 4 cm inside dimensions in the same manner as shown in Figure 36 d Any occupied areas above the first floor including closets and storage spaces which the vertical vent passes through must be enclosed The enclosure may be framed and sheet rocked with standard building materials However consult the appliance manufactures installation instructions for the minimum allowable clearance between the outside of the vent pipe and the combustible surfaces of the enclosure Do not fill any required air spaces with insulation INITIAL INSTALLATION QUALIFIED INSTALLERS ONLY plumber s tape connected to wall strap i J gt Wall strap JA 45 elbows x2 _ Ee T Figure 39 Use of Wall Straps CATHEDRAL CEILING INSTALLATION 1 Follow installation steps 1 amp 2 under InrmaL INSTALLATION VERTICAL INSTALLATION Using the plumb bob mark the centerline of the venting system on the ceiling and drill a small hole through the ceiling and roof at this point From the roof locate the drill hole and mark the outline of the Cathedral Ceiling Support Box Remove shingles or other roof coverings as necessary to cut the rectangular hole for the Support Box Cut the hole Vs larger than the Support Box outline Lower the Support Box through the hole in the roof until the bottom of the Support Box protrudes at le
38. izontal termination The vinyl siding standoff prevents excessive heat from possibly melting the vinyl siding material Note that the horizontal vent termination bolts onto the flat portion of the vinyl siding standoff shaded area in Figure 31 so that an air space will exist between the wall and the vent termination c The horizontal run of vent pipe must be level and should have a 1 4 inch 6mm rise for every one foot 305mm of run towards the termination Never allow the vent to run downward This could cause high temperature and may present the possibility of a fire d The location of the horizontal vent termination on the exterior wall must not be easily blocked or obstructed Refer to INITIAL INSTALLATION VENT CONFIGURATIONS AND RESTRICTOR SETTINGS e When installing a vent pipe in a chase the minimum clearance to combustibles is 2 51 mm f Maintain manufacturer s clearances to combustibles with venting Cut vinyl siding away to fit standoff Nut x4 required Wood screw x4 Bolt x4 required Figure 34 Installing Vent Cap with Vinyl Siding Figure 35 Installing Horizontal Vent Termination Stand Off VERTICAL INSTALLATION 1 Check the instructions for required clearances air spaces to combustibles when passing through ceilings walls roofs enclosures attic rafters or other nearby combustible surfaces Do not pack air spaces with insulation 2 Set the gas appliance in the desired location D
39. izontal termination kit 971 4DT HKB SVOSHK2 4DHTK2 SNE EERE SD Kit A SEL Kit B SC Kit 17 INITIAL INSTALLATION QUALIFIED INSTALLERS ONLY VENT TERMINATION RESTRICTIONS ZAZZI IIA Gi f osed fa 4 Openable e e d penable prar prm A J 29 M Termination Cap Air Supply Inlet Gas Meter Y Restriction Zone Termination not allowed Figure 28 Vent Termination Restrictions refer to Table 7 Table 7 Vent termination clearances refer to Figure 28 Canadian Installation 1 US Installation Description 12 in 30 cm Clearance above grade verandah porch deck or balcony 12 in 30 cm 9 in 23 cm Clearance from window or door that may be opened 12 in 30 cm Clearance from permanently closed window to prevent condensation 22 3 4 in 57 8 cm Vertical clearance to ventilated soffit located above the terminal within a horizontal distance of 2 ft 60 cm from center line of terminal 22 3 4 in 57 8 cm Clearance to unventilated soffit 12 in 30 cm Clearance to outside corner 18 in 45 7 cm Clearance to inside corner 3 ft 91 cm within a height of 3 ft 91 cm within a height of Clearance to each side of center line extended above 15 ft 4 5 m above the meter 15 ft 4 5 m above the meter meter regulator assembly regulator assembly regulator assembly 3 ft 91 cm 3 ft 91 cm Radial clearance around service regulator vent outlet 12 in 30 cm 9 in 23 cm
40. lot and then the burner Make sure the pilot flame is burning normally and none of the burner ports are plugged Let the fireplace burn for roughly fifteen 15 minutes and then examine the flames compare the flames to Figure 59 or the Front Cover Figure 4 Cara Control Panel Pa Figure 5 Air Shutter Adjustment OPERATING INSTRUCTIONS For Your Safety Read Safety Precautions And Lighting Instructions Before Operating The ideal flame will be blue at the base and light orange above The flames should be of medium height If the flames look like this refer to Figure 59 or the Front Cover no adjustment is needed If the flames are fairly short and mostly blue the fireplace is getting too much air Therefore the air shutter should be closed slightly until the correct flames are achieved Flames that are very orange with tall dark stringy tips are not getting enough air Open the air shutter until the flames clean up If the shutter is opened or closed all the way and the correct flames cannot be attained turn off the gas and contact the dealer Warning Incorrect air shutter adjustment may lead to improper combustion which is a safety hazard Contact the dealer if there is any concern about the venturi adjustment Table 1 Air Shutter Setting Information Natural Gas Amount Air Shutter is Open Va 6mm minimum Completely Open REMOTE CONTROLS OPTIONAL This fir
41. negligence misuse improper installation alteration or adjustment of the manufacturer s settings of components lack of proper and regular maintenance alteration or act of God The Limited Warranty does not cover damage caused to the fireplace or stove while in transit If this occurs do not operate the stove and contact your courier and or dealer Limited Warranty does not extend to or include firebox paint door or glass gaskets with damage caused by normal wear and tear or exterior paint discoloration or chipping worn gaskets etc The Limited Warranty does not include damage to the unit caused by abuse improper installation or modification of the unit Damage to plated surfaces caused by fingerprints scratches melted items or other external scores and residues left on the plated surfaces from the use of abrasive cleaners or polishes is not covered in this warranty The Limited Warranty does not cover tarnish discoloration or wear on the plated surfaces The paint on the Metal Brick Liner may peel This is due to the extreme conditions applied to the paint during normal usage It is not a flaw and is not covered under warranty 20 21 22 23 24 25 26 27 28 29 30 3i 32 33 34 35 WARRANTY Sherwood Industries Ltd is free of liability for any damages caused by the fireplace or stove as well as inconvenience expenses and materials The Limited Warranty does not cover incidental o
42. ng or shipping replace the rocks with new ones Using the pictures provided carefully set the rocks in place NOTE The rocks are fragile particularly after usage Please handle with due care during servicing 1 Carefully remove rocks from box and check there is no damage It is very important to install all rocks in their proper position to ensure safe optimum operating conditions 2 Place the rock cluster onto the burner There are two 2 pins on the back of the burner and two 2 holes in the bottom of the rock cluster refer to Figures 60 amp 61 Figure 60 Installation of Rock Cluster SECONDARY INSTALLATION Figure 61 Rock Placement of Four Large Rocks 3 The four 4 large rocks are placed across front of burner see Figures 61 amp 62 These rocks are all the same shape but must be rotated in different positions to fit in the cut aways in the burner base When there installed correctly there should be no visible gaps between the rocks and the burner base The gaps between the rock cluster and the four 4 large rocks needs to be maintained as smaller gaps will lead to carbon deposits and build up 4 Place the two 2 medium rocks one on either side of the cluster as shown in Figures 62 amp 63 These rocks can not be placed down between the others 5 Addition the seven 7 small rocks These can be added in some fashion like what s shown in Figures 63 amp 64 with three 3 on the top row with
43. nstall the Control Panel and Side Panel 11 Plug the fan assembly into the wall outlet and turn the unit on to ensure fan operation 31 SECONDARY INSTALLATION INSTALLATION OF LoG SET FITER Right Rear _ Log Chunk The placement of the logs is not arbitrary If they are positioned incorrectly the flames can be pinched and will not burn correctly The burner has four 4 pins and four 4 ledges which make alignment easier Using the pictures provided carefully set the logs in place NOTE The logs are fragile and should be handled gently 1 Carefully remove logs from box and check there is no damage It is very important to install all logs in their proper position to ensure safe optimum operating conditions 2 Place the Left Rear Log Chunk on the two 2 left rear pins and the Right Rear Log Chunk on the two 2 right rear pins refer to Figures 53 and 54 ll la a ae a 3 Place the bottom of the Y Log in the aaa ledge at the front left of the burner and Figure 54 Log Placement of Y Log the top of the log rests on the Right Rear Log Chunk as shovvn in Figure 54 and 55 4 Place the bottom of the Right Log in the ledge at the front right of the burner and rest the top of the log against the rear panel as shown in Figure 55 and 56 Figure 55 Log Placement of Right Log 32 SECONDARY INSTALLATION 5 Place the bottom of the Left Log in the ledge at the front left of
44. nt cap a sufficient distance with a minimum of 1 3 2cm overlap Secure the connection between the vent cap pipe and the vent cap by attaching the two sheet metal straps extending from 41 4 the vent cap assembly into eam the outer wall of the vent Fola strap PR pipe Use the two sheet ee I Kr metal screws provided LI IT to connect the straps to the vent pipe Bend any Sheet metal remaining portion of the Screws s 7 sheet metal straps back towards the vent cap so EL the decorative vvall thimble wall Thimble will conceal it see left image in Figure 33 Strap Figure 33 Installing Decorative Wall Thimble 21 22 INITIAL INSTALLATION QUALIFIED INSTALLERS ONLY 7 Slide the decorative wall thimble up to the wall surface and attach with the screws provided Apply decorative brass or chrome trim if desired see right image in Figure 33 NOTES a The four 4 wood screws provided should be replaced with the appropriate fasteners for stucco brick concrete or other types of siding b For buildings with vinyl siding a vinyl siding standoff should be installed between the vent cap and the exterior wall see Figure 34 Attach the vinyl siding standoff to the hor
45. or Flame impingement e Check log positioning sooting e Increase primary air by opening the venturi shutter and or by opening the vent restrictor See also Burners will not remain lit Remote control doesn t work Problem with the remote e One or more of the batteries are dead See remote control instructions Problem with fireplace e The on off switch is turned to OFF e The gas control valve is turned to PILOT or OFF e The pilot has gone out 37 38 Reference Number 1 2 3 3 4 7 PARTS LIST Part Description Cara Firebox Liner Ceramic Cara Log Set amp Burner Cara Log Set Burner Only Cara Rock Set Burner Only Cara Conversion Kit LP to NG Convertible Cara Conversion Kit NG to LP Convertible Cara Door Assembly Cara Glass with Gasket 14 x 1634 368mm x 425mm Part Number EC 001 EC 012 EC 023 EC 042 EC 044 EC 069 50 1545 EF 045 50 634 50 1421 50 1450 50 1451 50 1604 50 1546 50 1563 50 1564 50 1570 50 1571 50 1600 50 1601 50 1602 50 1603 50 1591 50 1592 50 1593 50 1613 PARTS LIST Number Number PS Cara Door Latch Assembly I osa OJ Cara teveling Legs Get E Cara Vent Restrictor Set of 4 50 60 70 75 P Cara Owner vena T 39 PARTS DIAGRAM 40 VVARRANTY Sherwood Industries Ltd is the manufacturer of the VistaFlame line of heating products At Sherwood Industries our commitment to the highest level of quality and c
46. r consequential damages The Limited Warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus to or from the VistaFlame fireplace or stove without the express written permission of Sherwood Industries Ltd and bearing a Sherwood Industries Ltd label of approval Any statement or representation of VistaFlame products and their performance contained in VistaFlame advertising packaging literature or printed material is not part of the Limited Warranty The Limited Warranty is automatically voided if the fireplace or stoves serial number has been removed or altered in any way If the stove is used for commercial purposes it is excluded from the Limited Warranty No dealer distributor or similar person has the authority to represent or warrant VistaFlame products beyond the terms contained within the Limited Warranty Sherwood Industries Ltd assumes no liability for such warranties or representations Sherwood Industries Ltd will not cover the cost of the removal or re installation of the stove hearth facing mantels venting or other components Labour to replace or repair items under this Limited Warranty will be covered per our warranty service fee reimbursement schedule Labour rates are set per component and as such total labour costs may not be covered Sherwood Industries Ltd is not liable for freight or labour on any stove replaced in field and is not liable for travel costs for service work
47. ration or large amounts of soot a small amount on the bottom side of the logs is normal Replace the logs as in the Loc Set INSTALLATION Section BuRNER REMOVAL amp INSTALLATION IMPORTANT Ensure the unit is off and at room temperature To remove the burner 1 Remove the glass door as shown in the MAINTENANCE AND SERVICE GLASS Door REMOVAL 2 Carefully remove the log set 3 Slide the burner back just far enough so the front edge of the burner does not catch on the front lip of the firebox 4 Lift the front of the burner up and out of the firebox A a Mixing Tube 4 S Mixing Tube Box J Ke E 5 gt 6 Mixing Tube a Mixing Tube Box ee v I gj SS Won Figure 8 Install the Log Set Burner to the Firebox Figure 9 Install the Rock Set Burner to the Firebox 10 MAINTENANCE AND SERVICE To install the burner 1 Insert the mixing tube into the mixing tube box refer to Figure 8 or 9 2 When the burner is resting in the Bring front lip of burner to front edge of firebox firebox ensure that the front edge of the burner is lined up vvith the front lip of the firebox see Figure 10 or 11 3 Re install the log set or rock set see SECONDARY INSTALATION LoG SET INSTALLATION OF SECONDARY INSTALATION Rock Set INSTALLATION and the door 4 Check burner for proper operation Figure 11 Align Rock Set Burner With Firebox FIREBOX BAFFLE REMOVAL The firebox baffl
48. rculating air passageways of the appliance be kept clean e Due to high temperatures the appliance should be located out of high traffic areas and away from furniture and draperies Children and adults should be alerted to the hazards of high surface temperatures and should stay away to avoid burn or clothing ignition e Young children should be carefully supervised when in the same room as the appliance e Clothing or other flammable materials should not be placed on or near the appliance FOR YOUR SAFETY e Installation and service must be performed by a qualified installer service agency or gas supplier e This installation must conform to local codes or in the absence of local codes to the current CAN CGA B149 installation code Canada or National Fuel Gas Code ANSI 2223 1 2 USA e To prevent injury do not allow anyone who is unfamiliar with the stove to operate it e To prevent injury if the pilot or pilot and burners have gone out on their own open the glass door and wait 5 minutes to air out before attempting to re light the stove e Always keep the area around these appliances clear of combustible material gasoline and other flammable liquids and vapours e These appliances should not be used as a drying rack for clothing or for hanging Christmas stockings decorations e Due to the paint curing on the stove a faint odor and slight smoking will likely be noticed when the stove is first used
49. re there is no damage If damage is found please report it to both the carrier and your dealer as soon as possible Before beginning carefully check the glass door and the log set Locate a position where the flue system of the stove can be properly installed without damaging the integrity of the building e g cutting a wall or ceiling joist Check stove and flue system clearance requirements Locate the stove where it can be accessed by a gas supply line Locate the stove in a large and open room that is centrally located in the house This will optimize heat circulation and comfort As the stove can be equipped with a convection fan ensure that an electrical outlet is within 6 ft 1 8 m of the stove The flow of combustion and ventilation air must not be obstructed CLEARANCES TO COMBUSTIBLES B O D CLEARANCES MUST BE SUFFICIENT TO ALLOW ACCESS FOR MAINTENANCE AND SERVICE Table 3 Clearance to Walls in an Open Area refer to Figure 23 Sidewall to unit 11 inches 279 mm Backwall to unit 2 5 inches 64 mm Side Wall Ceiling to floor 90 inches 2286 mm Floor on hardwood Oinches 0mm and linoleum Table 4 Clearance to Walls in an Alcove Minimum Width 43 inches 1105 mm Minimum Height 48 inches 1219 mm Maximum Depth 24 inches 610 mm Adjacent Wall Figure 23 Clearance to Walls in an Open Area refer to Table 3 INITIAL INSTALLATION QUALIFIED INSTALLERS ONLY PLANNI
50. rface finishes against defects in materials and workmanship for part repair or replacement and limited labour for the first 1 year to the original purchaser Please see the exclusions and limitations section below as certain restrictions and exclusions apply to this warranty Here is how our Warranty works If you have any concerns with your VistaFlame product please contact the dealer where you purchased the fireplace or stove Your dealer shall make all claims under this warranty in writing To the Dealer When filling out a warranty claim please complete the following information on an official warranty claim form Customer information Name address and telephone number of purchaser and date of purchase Dealer information Date of installation name of installer and dealer serial number of the appliance nature of complaint defects or malfunction description and part numbers of any parts replaced To the Distributor Sign and verify that work and information are correct Exclusions and Limitations 1 This Warranty does not cover tarnish discoloration or wear on the plating or paint 2 This Warranty excludes wear and tear or breakage caused by cleaning moving or service on log set and panels 3 A qualified installer must install this stove or fireplace This Limited Warranty covers defects in materials and workmanship only if the product has been installed in accordance with local building and fire codes in their absence refer
51. right liners by sliding them in against the sides of the firebox and up to the rear liner refer to Figure 66 8 Attach and tighten the brick panel clips with the screws provided The side liners hold the rear liner in place 9 Re install the burner see MAINTENANCE AND Service BURNER REMOVAL amp INSTALLATION log set see SECONDARY INSTALLATION LOG SET INSTALLATION and the door Rear Panel Left Panel Figure 66 Firebox Liners Installation TROUBLE SHOOTING The main burner does not The gas valve may not be on Je Check that the gas control knob is in the ON position ignite when called for Thermostat is not calling for e Adjust the thermostat several degrees above ambient heat temperature Problem with gas valve e Use a DC voltmeter to measure the voltage across the TPTH and TP terminals Main operator voltage Open circuit gt 325mV Closed circuit gt 100mV e If voltage is not present check the control circuit for proper operation e If proper control system voltage is present replace the gas control Spark will not light the pilot after repeatedly pressing the Spark ignitor Defective piezo ignitor e Check connections to ignitor e If ignitor connections are good but no spark replace ignitor Broken spark electrode e Check for broken ceramic insulation replace electrode if broken Misaligned spark electrode e If spark is not arcing from electrode to pilot loos
52. rop a plumb bob down from the ceiling to the position of the appliance flue exit and mark the location where the vent will penetrate the ceiling Drill a small hole at this point Next drop a plumb bob from the roof to the hole previously drilled in the ceiling mark the spot where the vent will penetrate the roof Determine if ceiling joists roof rafters or other framing will obstruct the venting system You may wish to relocate the appliance or to offset to avoid cutting load bearing members INITIAL INSTALLATION QUALIFIED INSTALLERS ONLY 3 To install the Round Support Box Wall Thimble in a flat ceiling cut a 10 square vend wal hole in the ceiling centered in the hole drilled in Step 2 Frame the hole as shown in Figure 36 Framing 4 Assemble the desired lengths of black pipe and elbows necessary to reach from the appliance adapter up through the Round Support Box Insure that all pipe and elbow connections are in their fully twist locked position 5 Cut hole in the roof centered on the small 10 25 4cm x 10 25 4cm hole placed in the roof from Step 2 The Se inside framing hole should be of sufficient size to meet i minimum requirements for Clearance g i to Combustibles as specified Continue SE 3 a 1 2 em long to assemble lengths of pipe and elbows elas necessary to reach from the ceiling support box up through the roof line Galvanized Figure 36 Wall Framing for Hole for Vertical Installation
53. s 16 8 17 2 020 0 51mm Hole Size Colour Code Visible c Tighten the pilot stem 2 014 0 36mm Hole Size Figure 16 NG amp LP Gas Positions on Pilot 12 10 I1 12 13 MAINTENANCE AND SERVICE 7 Convert the SIT gas valve a Remove the extension knobs from the valve b Remove the black protection cap from the HI LO knob by hand shown in Figure 18 c Insert a 32 or 4 mm Allen wrench into the hexagonal key way of the screw see Figure 19 rotate it counter clockwise until it is free and extract it d Check that the screw is clean and if necessary remove Sa Fuel dirt Conversion Tab on Pilot Figure 17 Fuel Conversion Tab on Pilot e Flip the screw refer to Figure 20 f Using the Allen wrench as shown in Figure 19 rotate the screw clockwise until a torque of 9 inch Ibs WARNING Do not over tighten the screw It is recommended that you grip the wrench by the short side g Verify that if the conversion is from NG to LPG the screw must be re assembled with the red o ring visible Figure 18 Removing valve refer to Figure 21 If the conversion cap ULL is from LPG to NG the red o ring of the Figure 19 Removing Figure 20 Flip screw must be not visible valve screw valve screw h Re attach the black protection cap that was removed in step a Figure 18 pi Re install the burner ceramic panels log set and glass door Also refer to SECONDARY INSTALLATI
54. s through the wall Cut a 10 25 4 cm minimum hole in the wall to maintain clearances to combustibles Frame hole as shown in Figure 32 Install a wall thimble interior finished collar and the vent section through the wall THIS UNIT MUST BE VENTED WITH A 36 91 cm SNORKEL KIT Seal around the vent terminal to the structure using a non hardening mastic Also refer to INiTIAL INSTALLATION VENT CONFIGURATIONS AND RESTRICTOR SETTINGS and INITIAL INSTALLATION HORIZONTAL INSTALLATION Minimum Vent Terminal 36 914mm High Snorkel Kit Siding Exterior VVall Dry VVall Wall Thimble Inside Finished Collar Vent Pipe Figure 46 Installation for Rear Vented 33 500 Btu hr 27 28 INITIAL INSTALLATION QUALIFIED INSTALLERS ONLY INSTALLATION OF Top VENTED HORIZONTAL TERMINATION This is the most common type of installation style Set the unit in place Install a minimum 24 61cm although 36 91 5cm or more vertical vent length recommended Install a 90 elbow and mark the exterior wall where the vent would pass through Cut a 10 25 4 cm minimum hole in the wall to maintain clearances to combustibles around vent pipe Frame the hole as shown in Figure 32 Install wall thimble interior finished collar the vent section through the wall and then install the vent termination Seal around the termination using a non hardening mastic Also refer to INiTIAL INSTALLATION VE
55. st be lit by hand by C Use only your hand to push in or turn the gas control knob NEVER following these instructions exactly use tools If the knob will not push in or turn by hand do not try to repair it Call a qualified service technician Force or attempted repair may result in a fire or explosion Do not use this appliance if any part has been under water Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water B BEFORE LIGHTING smell all around the appliance area for gas and next to the floor because some gas is heavier than air and will settle on the floor WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas suppliers instructions If you cannot reach your gas supplier call the fire department LIGHTING INSTRUCTIONS STOP Read the safety information above on this label WARNING This gas valve has a lockout device which will not allow the Turn off all electrical power to this appliance pilot burner to be relit until the thermocouple has cooled If the knob does does not pop up when released stop and immediately call your service technician or gas supplier If the pilot does not stay lit after several tries turn the gas control knob to OFF and call your
56. strictor The restrictor is designed to maintain flame appearance when installing this unit with vertical chimneys as well as installations with longer horizontal vent applications It does this by controlling the amount of air moving through the vent pipe 1 Choose the appropriate restrictor for the installation see INITIAL INSTALLATION VENT CONFIGURATIONS AND RESTRICTOR SETTINGS TO avoid injury install the restrictor when the fireplace is cool or use welder s gloves or oven mitts 2 Remove the glass door See MAINTENANCE AND SERVICE GLASs Door RemovaL and the firebox baffle see MAINTENANCE AND SERVICE FIREBOX BAFFLE REMOVAL 3 Remove two 2 Va hex head screws for the restrictor place restrictor in the flue collar see Figure 30 and fasten in place with the two 2 Va hex head screws 4 Re install the firebox baffle and the door 5 Wait for the unit to warm up to operating temperature to ensure a proper and clean burning unit A a hu ie Gik ayi y i Ka WW PLP TE PILOTI A i 4 i 7 nj Mi l i 1 i vi 1 I AM 1 t u An I NJ i i i LUN 1 i IN IM i I Li i h EL Wh LAN i I I NUE l l LEKU I IN i K 1 LEN VE i Figure 30 Flue Restrictor Installation HORIZONTAL INSTALLATION 1 Set the appliance in the desired location Check to determine if wall studs or roof rafters are in the way when the venting system is attached If this is the case you may want to adj
57. td The use of such products may nullify the Limited Warranty on this stove If unsure as to the extent of this Limited Warranty contact your authorized VistaFlame dealer before installation Sherwood Industries Ltd will not be responsible for inadequate performance caused by environmental conditions The Limited Warranty does not cover installation and operational related problems such as use of downdrafts or spillage caused by environmental conditions Environmental conditions include but are not limited to nearby trees buildings roof tops wind hills mountains inadequate venting or ventilation excessive offsets negative air pressures or other influences caused by mechanical systems such as furnaces fans clothes dryers etc The Limited Warranty is void if a The stove has been operated in atmospheres contaminated by chlorine fluorine or other damaging chemicals b The stove is subject to submersion in water or prolonged periods of dampness or condensation c Any damage to the unit combustion chamber or other components due to water or weather damage which is the result of but not limited to improper chimney venting installation c Salt air in coastal areas or high humidity can be corrosive to the finish these environments can cause rusting Damage caused by salt air or high humidity is not covered by the Limited Warranty Exclusions to the Limited Warranty include injury loss of use damage failure to function due to accident
58. to Figure 43 and INITIAL INSTALLATION VENT CONFIGURATIONS AND ResTRIcTOR SETTINGSs For other corner installations refer to Figure 44 and Initia INSTALLATION VENT CONFIGURATIONS AND RESTRICTOR SETTINGS Also refer to INITIAL INSTALLATION CLEARANCES TO COMBUSTIBLES 36 915mm Snorkel Outside SS GA Outside Wall Wall Figure 43 Corner installation rear vented with Figure 44 Corner installation top vented snorkel 26 INITIAL INSTALLATION QUALIFIED INSTALLERS ONLY CONVERTING Top VENTED INTO REAR VENTED This unit has been shipped as a 33 500 Btu hr top vented freestanding unit This unit can be converted to a rear vented unit for use with a 36 915 mm snorkel Also refer to INITIAL INSTALLATION INSTALLATION OF REAR VENTED APPLIANCE 1 Carefully remove the trivet and the stovetop Place on a soft surface as not to E Venting damage the finish Gasket 2 Remove the four 4 Va screws that hold the flue collar elbow to the unit body 3 Carefully remove the elbow being sure not to damage the gasket that is glued to the flue collar elbow it seals the flue to the firebox see Figure 42 4 Turn the elbow 180 to the rear vent position and re fasten with the screws removed in step 2 Figure 45 Converting Top Vented into Rear Vented INSTALLATION OF REAR VENTED APPLIANCE Place the unit into position Attach a small section of pipe on the unit and mark exterior wall where vent would pas
59. udes Please refer to your American Gas Association guidelines which state the sea level rated input of Gas Designed Appliances installed at elevations above 2000 610 m feet is to be reduced 4 for each 1000 feet 305 m above sea level Refer also to local authorities or codes which have jurisdiction in your area regarding the de rate guidelines In Canada When the appliance is installed at elevations above 4500 feet 1372 m the certified high altitude rating shall be reduced at the rate of 4 for each additional 1000 feet 305 m e This appliance has been tested by INTERTEK Warnock Hersey and found to comply with the established VENTED GAS FIREPLACE HEATER standards in CANADA and the USA as follows VENTED GAS FIREPLACE HEATER Cara DV NG LPG TESTED TO ANSI Z21 88a 2003 CSA 2 33a 2003 VENTED GAS FIREPLACE HEATERS CAN CGA 2 17 M91 GAS FIRED APPLIANCES FOR HIGH ALTITUDES CSA P 4 1 02 TESTING METHOD FOR MEASURING ANNUAL FIREPLACE EFFICIENCY This ENVIRO CARA Fireplace e Has been certified for use with either natural or propane gases See rating label e Is not for use with solid fuels e Is approved for bedroom or bed sitting room IN CANADA must be NATIONAL installed with a listed wall thermostat IN USA see current ANSI 2223 1 FIREPLACE une INSTITUTE for installation instructions e Must be installed in accordance with local codes If none exist use current NEFI installation code CAN CGA B149 in Canada or ANSI Z223
60. ust the location of the appliance al l emale 2 Direct vent pipe and fittings are designed with special twist lock Locking connections Assemble the desired combination of black pipe J Lugs and elbows to the appliance adapter with pipe seams oriented PEREP towards the wall or floor as much out of view as possible im GUAR Place a bead of Mil Pac on the outer edge of the inner exhaust Male Locki pipe non flared end Place a bead of high temperature ig silicone on the male edge of the outer pipe Push the pipe sections completely together then twist lock one section clockwise approximately 1 4 turn until the two sections are Pi gji cts fully locked The female locking lugs will not be visible from Figure 31 Twist Lock Connection 20 INITIAL INSTALLATION QUALIFIED INSTALLERS ONLY the outside on black pipe They may be located by examining the inside of the female ends as shown in Figure 31 Notes a Twist lock procedure four 4 indentations located on the female end of the pipes and fittings are designed to slide straight onto the male ends of adjacent pipes and fittings by orienting the four pipe indentations so they match and slide into the four entry slots on the male end b Horizontal runs of vent pipe must be supported every 36 915mm Wall straps are available for this purpose also when running horizontal pipe minimum clearances
61. ustomer service is the most important thing we do Each VistaFlame stove is built on a tradition of using only the finest materials and is backed by our Exclusive Lifetime Limited Warranty to the original purchaser With Enviro you re not just buying a fireplace or stove you re buying a company with years of unequalled performance and quality Limited Lifetime Warranty Under this warranty Sherwood Industries Ltd covers the fireplace or stove body and accessories against defects in materials and workmanship for part repair or replacement for the first seven 7 years and limited labour for the first two 2 years to the original purchaser This Warranty covers Firebox Heat Exchanger Steel Firebox Panels Ceramic Logs amp Panels Burner Ceramic Glass Pedestals Panels and Legs Please see the exclusions and limitation section below as certain restrictions and exclusions apply to this warranty Limited Two 2 Year Warranty Under this warranty Sherwood Industries Ltd covers Gas Assembly Blower Blower control Temperature Sensors and Wire Harness against defects in materials and workmanship for part repair or replacement for the first two 2 years and limited labour for the first two 2 years to the original purchaser Please see the exclusions and limitation section below as certain restrictions and exclusions apply to this warranty Limited One 1 Year Warranty Under this warranty Sherwood Industries Ltd covers all exterior su

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