England's Stove Works 25-PUF Owner's Manual
Contents
1. www englanderstoves com Auger Motor The Auger Motor and gearbox are one complete assembly Part CU 047042 and can be removed by disconnecting the power leads and loosening the three s Allen set screws in front of the assembly Once the set screws are loosened the entire assembly will slide from the auger tube NOTE The hopper must be emptied and all pellets removed from the auger before removing Convection Blower The Convection room air Blower Part PU 4C447 is located on the left side of the unit and can be removed by disconnecting the power leads and removing the four mounting screws Once this is done the blower will slide out of the stove This procedure can be reversed to install a new blower Combustion Blower To replace the Combustion exhaust Blower Part PU 076002B the power leads and the pellet vent pipe must be disconnected Next remove the screws that hold the blower to the steel exhaust tube and slide the blower from the stove Note There is a Combustion Motor Gasket Part PU CMG which allows you to remove the motor from the Combustion Blower housing clean your stove and replace the motor and gasket without having to remove the entire Combustion Blower If cleaning your blower the blower impeller blower tube and steel blower exhaust tube on the unit should be brushed and vacuumed However if you must remove or replace the entire Combustion Blower a new blower flange gasket Part PU CBG should be ad2. The hopper lid was left open when refueling The door was left open or ajar Component Failure Out of fuel E 4 may result from the blower speed being set too high Solution Check for flue blockage nesis rodents excess soot etc Check combustion blower wires then call Customer Service Check for loose flue pipe connections Also be sure to have proper Outside Air hook up You must not leave the lid open longer than 1 minute The safety shut down switch turns the feed auger off when you open the hopper lid Always make sure the hopper lid is shut and latched when your unit is heating Always make sure the door is closed and latched while your unit is running If you have an auger motor or exhaust blower fail you will get an E 4 code If your unit runs out of fuel you will get an E 4 code The heat range is set on 1 and the blower speed is set to 9 E 4 Codes To restart and clear the E 4 code displayed on your conirol board push the ON button and your unit should restart NOTE Also check for loose or cracked vacuum hose on vacuum switches 26 Have this information on hand if you phone the factory or your dealer regarding this product Retain for your files Model Number Date of Purchase Date of Manufacture Serial LIMITED 5 YEAR WARRANTY FROM THE DATE OF PURCHASE TO THE ORIGINAL OWNER The manufacturer extends the following warranties Five Year Perio
3. Adjusting your Hopper Lid Latch The seals around the top of the pellet hopper are important to safe and efficient operation of the unit The latch installed on these units is designed to pull the hopper lid tight against this seal Over the course of operation as these seals wear in and compress The tension of the latch should be tested periodically and adjusted if necessary To adjust the lid latch the following tools will be needed two 1 2 inch wrenches or a 1 2 inch wrench and a inch socket In order to adjust the latch first open the hopper lid and then lock the latch in its closed position Then take the 1 2 inch wrench and loosen the nut closest to the latch This nut is then adjusted closer to the lid itself to tighten the latch After adjusting this nut to the desired location hold this nut in place with the 1 2 inch wrench the tighten down the holding nut on the end of the latch shaft with the Ye inch socket or second wrench to hold the latching assembly in place After tightening the latch test the latch for proper tension by locking the lid down and lifting each front corner of the lid The lid should be firmly held down by the latch Repeat the same procedure if the latch is still not tight enough Latch Assembly Illustration 5 Hopper Lid Latch Important Hopper Lid Latch must be checked periodically and kept tight so the top is sealed to prevent back burn _ GRIP RANGE MAX OUTER PANEL THICKNESS 6
4. Be sure the hopper is clean and free from foreign materials Be sure there is current at your outlet we do recommend a surge protector with our unit 2 Before your first fire dry run your unit with no pellets in the hopper for 20 minutes Press the ON button to begin the dry run After the 20 minute dry run the control board will return to OFF An error code will appear in the Heat Range and the Blower Speed windows as E 2 which means the unit failed to start normally After this code is received and you are sure the unit is working properly fill the hopper with wood pellets Do not allow any part of the bag or any foreign material in the hopper as this may jam the augers Ensure that all pellet matter is cleared from the hopper lid gasket make sure the hopper lid latch and the door of the unit are securely closed and press the ON button this will clear the error code and restart your unit 3 Please be patient Do not attempt to help your unit start up by hand feeding pellets into the fire pot For best results set your Heat Range on setting 5 and your Blower Speed on setting 5 for the first 30 minutes 10 Automatic Start Up When the ON button is pressed from a cold start the unit is in Start Up after 3 seconds there will be an S U in the Heat Range and Blower Speed windows to verify this While in this mode the unit has a preset heat range and will remain in this mode for 20 min
5. see instructions on Outside Air as the natural draft is needed to clear the smoke from the stove 2 Do not open the hopper lid or the unit s door This may cause fire to burn in the hopper Fuel Outage If the unit should run out of pellets simply reload the hopper and press the Control Panel ON button after cleaning the ashes out of the burn pot area and performing any other maintenance that is due If the unit runs without pellets after one hour the unit will shut down NOTE Even if flames are visible inside the fire box always press the ON button to ensure that your unit will restart Combustion Blower Failure If the Combustion exhaust Blower should fail on this unit a Vacuum Shut Down Switch will automatically stop the stove The auger will stop feeding pellets and put the unit in shut down S D mode At this point you will need to contact Customer Service at 800 245 6489 NOTE It is very important for the unit to be vented properly see instructions on Outside Air as the natural draft is needed to clear the smoke from the stove 14 NOTE The instructions below concerning the cleaning of the Burn Pot area are especially important to the function of your stove Failure to follow them regularly can result in burn back and can damage your unit and or void your warranty ASH REMOVAL AND DISPOSAL IMPORTANT While the amount of ash generated by this unit is not excessive compared to log burning woodstove
6. Do NOT Operate with Panel s Off DANGER Parts May Be Hot Risk of Electric Shock Disconnect Power Before Servicing Unit ACCESSORY ITEMS The following accessories can be added to your unit at anytime after purchase however let the unit cool down before adding any accessories Thermostat WALL An external wall thermostat such as our Part GU 1E30 914 can be used on our pellet units as long as it is a low voltage that works with millivolt systems After unplugging the unit locate the jumper wire J 3 on the bottom of the control panel The two screws should then be loosened and the jumper wire removed from the board Next the two thermostat lead wires should be slipped into these openings and the screws tightened the jumper wire should be saved for future operation without a thermostat The unit will operate differently once the wall thermostat is connected we recommend the Control Board be set at 9 on Heat Range and Blower Speed while using the thermostat Refer to the section on Start up Procedure for information on cold starts AC 03 AC 03BN Knob for Ash Drawer There is a knob that attaches to the front of the ash drawer of the stove Match the knob finish to the Spring Handle and desired Window Trim AC 03 is Brass AC 03BN is brushed nickel AC 118 AC 118BN Window Trim This trim can be attached by using the provided spring clip and some high temperature silicone Insert the tee end of the spring clip into the
7. a clamp or aluminum tape The outside end of the pipe should be covered screened to prevent foreign matter from entering the system Our Outside Air Kit Part Number PU OAk can be used lf the unit is located below ground level you will need to run the pipe up and then outside the dwelling NOTE If the total run of the connection exceeds 6 if more than 2 elbows are used or if a basement installation use 3 metal pipe and coupler instead Note If an older unit measure the opening to determine what size pipe to use or couple to Mobile Home Installation Secure the heater to the floor using the two holes in the unit base If the unit is on a combustible surface you will need to drill matching holes in the floor protection that you choose see Floor Protection section Do not disturb the structural integrity of the home and be sure the unit is permanently electrically grounded to the chassis of your home Remember that outside combustion air is mandatory and not to install the unit in a sleeping room of the home Important Notes Concerning Installation IMPROPER INSTALLATION The manufacturer will not be held responsible for damage caused by the malfunction of a stove due to improper venting or installation Call 800 245 6489 and or consult a professional installer if you have any questions IMPORTANT Improper hook up too much pipe too many elbows etc will cause the unit not to operate Call Customer Service 800 245 6489
8. if you have questions about your hook up or if your unit will not operate Freestanding Pellet Installation Caution Follow the pipe manufacturer s installation instructions and directions for passing through combustible walls and ceilings Check local codes in your area Our Part AC 3000 np is acceptable for Must have minimum through the wall 3 adapter before tee installation for longer run AC 3100 for For shorter run such 4000 ft as Masonry Connection below tee alone is acceptable installations Basement Installation should be performed by professional installer Use 3 metal pipe and coupler for Outside Combustion Air Minimum 3 clearance from ground to the Pellet Vent Exhaust Pipe Masonry Connection If 3 flue pipe exceeds 15 in length increase to 4 flue pipe for remaining flue connections Total flue length should not exceed 35 Horizontal run not to exceed 4 Floor protector required Min size 48 x 48 If the total run of outside air connection exceeds 6 if more than 2 elbows are used or if a basement install use 3 metal pipe and coupler instead Outside Air is mandatory for proper safe operation FLOOR AND WALL PROTECTION Floor Protection If your floor is constructed of a non combustible material such as brick or concrete there is no need for floor protection If the floor is constructed of a combustible material such
9. out of adjustment Build up in tube Improper auger alignment Blower noise Foreign material Loose set screw Loose heat sensor Control board settings Failure to start E 2 25 Solution Replace auger motor 2 Remove pellets and object 3 Check exhaust blower Check all connections for leaks especially the exhaust blower connection Seal with silicone hose clamp or aluminum tape 1 Tighten connection on sensor a fF O N WN _ Adjust temperature lower Lower Blower Speed Check connection at c board Replace blower Replace vacuum sensor Review board settings Replace blower Keep pellets inside Clean unit Use premium pellets Replace fuse use surge protector Check for exposed or frayed wire and loose connections Check motors and blowers for obstructions or lock up Use premium fuel Check c board settings Remove auger and clean 2 Re align auger o N a Remove and oil blower Check blower for material Check impeller blower screw Check stove connection Check settings always start unit on 5 to 9 setting Check igniter for buildup or failure Problem 11 Unit keeps shutting down E codes on control board 12 E 4 codes on control board Cause Blocked flue E 4 Blower failure E 3 Improper installation E 4 Improper installation may cause a back draft
10. re install it refer to Illustration 4 In addition to the cleaning mentioned for semi weekly and monthly the Combustion exhaust Blower should be removed annually and the blower tube vacuumed of any ash build up Note There is a Combustion Motor Gasket Part PU CMG which allows you to remove the motor from the Combustion Blower housing clean your stove and replace the motor and gasket without having to remove the entire Combustion Blower However if you must remove or replace the entire Combustion Blower a new blower flange gasket Part PU CBG should be added between the blower flange and the steel exhaust tube 16 MAINTENANCE CAUTION UNPLUG THE UNIT PRIOR TO ANY SERVICE WORK SEE EXPLODED DIAGRAM ILLUSTRATION 4 FOR PARTS REFERENCE Parts Orders 800 516 3636 Www englanderstoves com Questions 800 245 6489 NOTE Visit our web site for downloadable maintenance sheets and or a service video if not included with your unit that details and illustrates the following maintenance tasks Rear Panel Removal WARNING To perform any maintenance inside the rear of the unit the stove must be out no fire cooled down and unplugged Electrical shock can occur if the unit is not unplugged from power To remove the rear panel simply loosen the eight 8 screws size 5 16 and flex the panels The panels should come off without fully removing the screws Instructions for maintenance and part replacement procedures can be found on
11. this owner s manual for all clearances to combustible materials WARNING USE OF OUTSIDE AIR IS MANDATORY WITH THIS UNIT DO NOT OPERATE UNIT WITH HOPPER OPEN LID MUST BE SHUT AND TIGHTLY SECURED DO NOT OPERATE WITH DOOR OPEN SAFETY NOTICE FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN PROPERTY DAMAGE BODILY INJURY OR EVEN DEATH FOR YOUR SAFETY AND PROTECTION FOLLOW ALL THE INSTALLATION INSTRUCTIONS CONTACT YOUR LOCAL BUILDING OR FIRE OFFICIALS FOR RESTRICTIONS AND INSTALLATION INSPECTION REQUIREMENTS INCLUDING PERMITS IN YOUR AREA Questions Need Parts or Options www englanderstoves com yet ER Tp Rev 4 2010 44a am cy us nock yet A letter from our Technical Support department Thank you for purchasing this fine product from England s Stove Works England s Stove Works was started and is still owned by a family that believes strongly in a Do It Yourself spirit that s one reason you found this product at your favorite Do It Yourself store We intentionally design and build our stoves so that any homeowner can maintain his or her unit with basic tools and we re always more than happy to show you how to do the job as easily and as inexpensively as possible From our free downloadable service sheets to our Pellet Service Video to our new wizard style click through Troubleshooting guide on our web site we have always tried to help our customers stay heat ready especially whe
12. 25 Ea PAWL FORWARD SHAFT M8 Thread CERS 3 12 ee puLt ur PAWL RETAINING CLIP LOCKWASHER DO NOT ALTER THIS FACTORY PRE SET NUT SCREW LOCKWASHER ASS Y M5 Thread Panels thicker than 6 25 require a longer screw lockwasher combination not supplied L FLARED MOUNTING BRACKET 56 2 20 TROUBLE SHOOTING GUIDE WARNING TO AVOID ELECTRICAL SHOCK ALWAYS DISCONNECT THE UNIT FROM THE POWER SOURCE BEFORE ATTEMPTING ANY REPAIR IF THIS GUIDE DOES NOT CORRECT THE PROBLEM CALL YOUR LOCAL DEALER OR OUR CUSTOMER SERVICE AT 1 800 245 6489 Problem 1 Auger not turning 2 Smoke smell or dust in house 3 Room air blower not operating 4 Exhaust blower not operating 5 Lazy fire 6 Blown fuse 6 AMP 7 High pellet consumption 8 Squeaking noise 9 Pinging or rattling noise 10 Unit shuts down in 20 to 30 minutes E 2 on Control Board a A O N WN oh eo DO Cause Bad gear motor Foreign matter in auger Vacuum sensor Improper exhaust connection Loose sensor High ON temperature Blower Speed to High for Heat Range causing blower to cycle Loose connection Bad blower Bad vacuum sensor Control board settings Bad exhaust blower Excessive pellet moisture Excessive ash Low quality pellets Power surge Exposed wire Electric motor shorting or bound up Low quality pellets Board
13. INSTALLATION amp OPERATION MANUAL MODEL NUMBERS 25 PUF 55 SHP240 55 TRP240 Thank you for purchasing this product from a fine line of heating equipment We wish you many years of safe heating pleasure with your new heating appliance Save These Instructions IMPORTANT IF YOU HAVE A PROBLEM WITH THIS UNIT DO NOT RETURN IT TO THE DEALER CONTACT CUSTOMER SERVICE 1 800 245 6489 Mobile Home Use These freestanding pellet units are approved for mobile home or doublewide installation with outside combustion air hook up See Flue System section of manual Mobile home installation should be in accordance with the Manufactured Home and Safety Standard HUD CFR 3280 Part 24 WARNING Do Not Install in Sleeping Room CAUTION The structural integrity of the mobile home floor wall and ceiling roof must be maintained Please Note the Following Precautionary Statements NOTE WE DO NOT RECOMMEND PELLET STOVES AS YOUR ONLY SOURCE OF HEAT England s Stove Works highly recommends the use of smoke detectors and Carbon Monoxide detectors with any hearth product including this unit Follow all manufacturer s instructions when using smoke or Carbon Monoxide detectors CAUTION Do not start this unit before you read this manual Please read this entire manual before installation and use of this pellet fuel burning room heater Keep children furniture fixtures and all combustible materials away from any heating appliance Refer to
14. NITOR THERMAL SENSOR WALL THERMOSTAT J18 CIRCUIT BOARD FUNCTIONS COMPONENT OPERATION START OPERATION END Exhaust Blower Starts Immediately Will continue until shutdown Shutdown will occur when the operating temp is below 90 degrees Auger The auger will begin to turn when you The auger will continue at the feed rate determined press the Control Panel On Button by the Heat Setting NOTE Safety switch Hi Limit and Vacuum Sensor much be activated to continue proper operation Room Fan Begins when 110 degrees is reached Will continue to operate until the unit cools down to below 90 degrees This may take from several minutes up to an hour Automatic Shutdown If after 15 minutes the unit has not reached the preset operating temp the unit will begin to automatically shut down This will be evidenced by the red light on the Control Board If the timer should expire before the preset operating temp is achieved resetting the timer is possible by switching the Control Board OFF and then back ON Normal Operation If after 15 minutes the preset operating temp of 110 degrees is achieved normal operation will continue Operation will continue until either the Control Board is turned OFF or the operating temp falls to below 90 degrees At this time the unit will default to Automatic Shutdown 20 CAUTION Moving Parts May Cause Injury
15. anything other than wood pellets will void your warranty Pellets with high ash content will burn dirty and require the unit to be cleaned more often This unit is designed for use with 14 diameter pellet fuel Using pellets longer than 2 can bind the auger and require frequent manual removal Be sure your pellets are not damp or wet Keep sawdust out of the unit Use three inch 3 U L approved PELLET VENT TWIST LOCK PIPE when installing this stove and follow the manufacturers specifications for installation and clearances we highly recommend Simpson Dura Vent pellet twist lock pipe AC 3000 kit For installations over 4000 ft above sea level the exhaust should be vented with 4 pellet vent pipe AC 3100 kit Even though this pipe interlocks it is a good idea to seal all connections with high temperature silicone AC RTV3 Use at least three screws to secure the pipe to this unit s exhaust blower Also if you do not use U L approved twist lock pellet pipe be sure to use U L approved Pellet Vent pipe and fasten each joint of the pipe with at least three screws Qutside combustion air is mandatory for these units to work properly Make this connection using a 1 3 I D metal pipe steel aluminum or copper and coupler Be sure to secure the pipe to the unit with a clamp or aluminum tape The outside end should be covered screened to prevent any foreign matter from entering the system Try to keep the number of bends in this p
16. as hardwood linoleum or carpet then you will be required to use floor protection between the unit and the combustible The protection should be U L approved or equal and should be large enough to provide a minimum of six inches 6 behind and on both sides of the stove The clearance in front of the stove should be at least six inches 6 This pellet unit will need a minimum 48 x 48 floor protector Wall Protection From the rear and the sides of this stove twelve inches 12 of clearance is required to paneling wallpaper drywall or other combustibles The pellet vent pipe would require the standard three inches 3 clearance or as recommended by the manufacturer Normally additional wall protection is not required with this type unit OPERATING INSTRUCTIONS CAUTION DO NOT OPERATE WITH THE DOOR OPEN If door is left open approximately two minutes unit will stop feeding and fire will go out Do not burn trash paper bags etc in this unit This stove has an induced draft system and is designed to operate continuously as frequent shutdown is not required The digital control board operates the unit with a time control system this system regulates the auger feed rate by operating for a predetermined number of seconds the auger starts and stops intermittently The setting of the Heat Range touch pad will control the heat output and the amount of pellets the unit will burn see Control Board section and Illus
17. d 1 Carbon steel and welded seams in the firebox are covered for 5 years against splitting 2 The cast iron door and hinges are covered for 5 years against cracking One Year Period 3 Component parts such as the hopper auger burn pot baffle plate auger shafts auger bearings and fasteners are covered for 1 year against cracking breakage and welded seams from separating 4 Electrical components accessory items glass and the painted surface are covered for 1 year from the date of purchase Conditions and Exclusions Damage from over firing will void your warranty This warranty does not apply if damage occurs because of an accident improper handling improper installation improper operation abuse or unauthorized repair made or attempted to be made The manufacturer is not liable for indirect incidental or consequential damages in connection with the product including any cost or expense providing substitute equipment or service during periods of malfunction or nonuse All liability for any consequential damage for breach of any written or implied warranty is disclaimed and excluded Some states do not allow the exclusion or limitations of incidental or consequential damages so the above may not apply to you Procedure Purchaser must give notice of claim of defect within the warranty period and pay transportation to and from a service center designated by the factory The dealer from which the unit was purchased or the fact
18. ded between the blower flange and the steel exhaust tube 17 Vacuum Switch This unit is equipped with a Vacuum Shut Down Switch Part CU VS which helps control various functions of the unit If an operational error occurs in the unit a switch will stop the feed auger Situations which could cause this include power failure Combustion Blower failure improper flue installation a blocked flue from rodents nests etc or dirty burning from burning improper fuel see Important Information at the beginning of the manual Gaskets IMPORTANT IMPROPER GASKET MAINTENANCE INCLUDING FAILURE TO REPLACE GASKETS CAN CAUSE AIR LEAKS RESULTING IN SMOKE BACKS This unit comes with a 5 8 rope gasket around the door that should be replaced at least every two years To replace the door gasket Part AC DGKNC the old gasket must first be removed entirely prior to adding the new adhesive you may have to scrape the old cement from the door channel Once the cement and gasket have been added the door should be closed and latched for twenty four hours to allow the cement to harden If you are replacing the window gasket Part AC GGK the new gasket will already have adhesive on one side Remove the paper on the adhesive side and place the gasket around the outside edge of the glass by forming a U with your fingers and placing the gasket around the glass Note There is a Combustion Motor Gasket Part PU CMG which allows y
19. e unit down by pressing the OFF pad and allowing the unit to go through the complete Shut Down cycle Allow the unit to completely cool down and then remove the ashes with a scoop Disposal of Ashes Ashes should be placed in a metal container with a tight fitting lid The closed container of ashes should be placed on a noncombustible floor or on the ground well away from all combustible materials pending final disposal If the ashes are disposed of by burial in soil or otherwise locally dispersed they should be retained in the closed container until all cinders have thoroughly cooled Once the ash is removed the burn pot should be given a thorough inspection Remove and clean the burn pot Check for any build up in the front of the burn area Clean out all air holes these air holes should be kept clean as they supply combustion air under and around the fuel The Burn Pot assembly should also be thoroughly cleaned including the combustion chamber Locate the holes near the top of the fire box on the inside of the unit Use a rag to wipe the fly ash from this shelf IMPORTANT Ash build up can cause the unit to malfunction Soot and Fly ash Formation and Need for Removal The products of combustion will contain small particles of fly ash The fly ash will collect in the exhaust venting system and restrict the flow of flue gases Incomplete combustion such as occurs during startup shutdown or incorrect operation of the room h
20. eater will lead to some soot formation which will collect in the exhaust venting system 15 1 Removal of left access panel for ash pan 2 Removal of burn pot 3 Both access panels for ash pan and the burn pot are in place 4 Left access panel for ash pan is removed Right access panel is in place both panels may be removed Clockwise from top left Monthly Ash Removal The fire pot and combustion chamber should be inspected monthly to determine if cleaning is necessary Locate the ash dump cover plates on both sides of the Burn Pot at the bottom of the combustion chamber Remove the cover plates and clean the ash inside the heat exchange box through the holes on the rear panel exposed by removing the cover plates Push the ashes into the ash pan and then replace the cover plates making sure that the area under these plates are clear before replacing them Locate the shelf with holes near the top of the fire box on the inside of the unit Use a rag to wipe the fly ash from this shelf Use a screwdriver or chisel and break any creosote build up in the fire pot area Moisture in the pellets and resulting build up in this area can cause the unit to burn dirty Also inspect your flue pipes and remove ash buildup from the clean out tee Annual Cleaning The stove and the flue exhaust venting system should be given a complete cleaning at the end of the heating season Also remove the burn pot assembly clean it thoroughly and
21. g another heating appliance Through the Wall To vent the unit through the wall connect the pipe adapter to the exhaust motor adapter If the exhaust adapter is at least eighteen inches 18 above ground level a straight section of pellet pipe can be used to initially pass through the wall see Illustration 1 Your dealer or our factory should be able to provide you with a kit that will handle most of this installation which will include a wall thimble that will allow the proper clearances through a combustible wall Once outside the structure a three inch 3 clearance should be maintained to the outside wall and a clean out tee should be placed on the pipe that extends through the wall We recommend a minimum of three feet 3 of vertical pipe with a 90 degree turn away from the house At this point a one foot 1 section and horizontal cap will complete the installation see Illustration 1 A wall strap should be placed just below the last 90 degree section to make the system more stable If you live in an area that has heavy snowfall it is recommended the installation be taller than three feet 3 to get above the snowdrift line The same type installation can be used if your stove is below ground level by adding the clean out section and vertical pipe inside until ground level is reached However we recommend basement installation be performed only by a professional installer For basement installations a 3 three inch pi
22. g into the home 12 SHUT DOWN PROCEDURE WARNING NEVER SHUT DOWN THIS UNIT BY UNPLUGGING IT FROM THE POWER SOURCE Refer to the following instructions Press the OFF touch pad to put the stove in the Shut Down mode There will be an S D in the Heat Range and Blower Speed windows while the unit is shutting down to verify this At this time the red light above the OFF pad will illuminate When the OFF pad is touched the auger will instantly stop feeding pellets but the room air blower will continue to operate When the internal temperature drops to 95 degrees the room air blower will cease to operate and when the internal temperature drops to 90 degrees the red light will then shut off and the entire stove will be shut down The hotter the unit is operating the longer it will take for the stove to complete the Shut Down cycle Note The unit will exit the Shut Down cycle if you press any buttons during Shut Down Note If the room temperature stays above 70 degrees the stove will remain in the Shut Down mode for 60 minutes regardless of the temperature reading at the heat sensor If the stove stays on longer than 60 minutes the unit will automatically turn off 13 DAILY OPERATION Refueling the Unit Always press the OFF touch pad before refueling This stove has a approximately 240 lb hopper and should be refilled when the hopper level drops to three or four inches Note The hopper lid will be war
23. h a negative draft system that pulls combustion air through the burn pot and pushes the exhaust air out of the dwelling If this unit is connected to the flue system other than the way explained in this manual it will not function properly For any of these installations keep in mind that each elbow used reduces draft by 15 it is good practice to add 3 three feet of vertical rise for each elbow used Example After the 2 elbow used have 6 six feet of vertical rise before terminating your vent pipe Pellet Vent Pipe The UL approved pellet vent pipe that we recommend is a twist lock system however it is still recommended that high temperature silicone AC RTV3 be used at each joint England s Stove Works recommends the use of Simpson Dura Vent twist lock pipe AC 3000 kit if you use other pipe consult your local building codes and or building inspectors and secure each joint with at least three screws see Important Information above Do not use B vent gas pipe or galvanized pipe with this unit The pellet pipe is designed to disassemble for cleaning and should be checked several times during the burning season pellet vent pipe is not furnished with the unit and must be purchased separately For installations over 4000 ft above sea level the exhaust should be vented with 4 pellet vent pipe AC 3100 kit Do not install a flue damper of any kind in this system and do not connect this unit to a flue system servin
24. hown 23 PU APUF Ash Pan 25 PU ADPUF Air Deflector Plate 26 PU BPUF Burn Pot 27 CU ADP Ash Dump Plug 28 CA ATUF Auger Tube Assembly CU RG Rubber Gasket not shown PU ATGUF Auger Tube Gasket not shown PU GP Guide Plate not shown PU PGB52 Exhaust Tube Gasket not shown 29 CA AMPP Auger Mounting Plate 30 CA AC Auger Coupler 31 AC HLS Hopper Lid Switch PU CBF6 6 AMP Control Board Fuse not shown OPTIONS PU OAK Outside Air Kit Included with Stove not shown AC 3000 3 Pellet Vent Kit Through the Wall not shown GU 1E30 914 Wall Thermostat not shown AC 118 Brass Window Trim not shown AC 119 Brass Lip Trim not shown 24 AC 03 Brass knob for ash drawer 24 AC 03BN Brushed Nickel knob for ash drawer If you have any questions or problems contact the Customer Service Department Customer Service Department service englanderstoves com P O Box 206 Parts Orders ONLY 800 516 3636 Monroe VA 24574 Questions 800 245 6489 Fax 434 929 4810 You may also order parts and options view frequently asked questions and more on our web site www englanderstoves com 22 wt poe pone Dimensions of your pellet unit 27 V2 W x 40 2H x 30 D 360 Ibs Approx 14 height from floor to center of exhaust Hopper capacity Approximately 240 Ibs this can vary widely depending on pellet size length and diameter EPA Status Exempt BTU Range 8500 to 56000 Burn Rate Approximately 1 to 5 lbs per hour 23
25. ill rapidly fill up the burn pot and eventually cut off the combustion air supply Safety Tips The unit will not run during a power outage If an outage occurs check the unit for smoke spillage and open an outside door and window if any smoke spills into the room Disconnect the power cord before performing any maintenance or repairs on the unit NOTE Turning the unit off does not disconnect all power from the unit Do not unplug the unit if you suspect a malfunction Turn the unit off periodically inspect it and call customer service Do not open the door during the start up cycle and do not add pellets to the burn pot at any time otherwise a dangerous condition could result The exhaust system should be checked at a minimum at least twice a year for any build up of soot or creosote The viewing door must be closed and latched during operation Your stove requires periodic maintenance and cleaning failure to maintain your unit may lead to smoke spillage in your home This unit is designed and approved for pelletized wood fuel only any other type of fuel burned in this unit will void the warranty and safety listing INSTALLATION FLUE SYSTEM Caution Follow the pipe manufacturer s installation instructions and directions for passing through combustible walls and ceilings Be sure to check local codes in your area NOTE See the installation drawing later in this manual Illustration 1 This unit is equipped wit
26. including but not limited to smoke spillage into the home England s will not be liable for consequential or indirect damages to property or persons resulting from the use of this product UNIT PREPARATION Attach the spring handle to the door by turning it counterclockwise Important Also check hopper latch must be tight so that the top is sealed to prevent back burn Test your 110 volt outlet for current and then plug in the unit We highly recommend a surge protector for our pellet unit as the control panel is electronic The stove has a digital read out control board and is started by pressing the ON touch pad This will start the auger and exhaust blower The room air blower will start later as the stove reaches the pre set blower temperature see Control Board section for further explanation Check to be sure the auger and the exhaust blower are operating before connecting the unit to the flue system Be sure to dry run your unit for 20 minutes before connecting it to the flue it should stop automatically after 20 minutes This unit is designed to provide optimum proportions of fuel and air to the fire in order to burn free of smoke and soot Any blockage of the air supply to or from the unit will seriously degrade its performance and will be evidenced by smoking exhaust and sooting window For best operation the ash content of the pellet fuel should be less than 1 Avoid high ash content fuels because this w
27. ipe to a minimum Our Part Number PU OAK Outside Air Kit with flex pipe can be used NOTE If an older unit measure the opening to determine what size pipe to use NOTE f the total run of the connection exceeds 6 use 3 metal pipe and coupler instead Regularly inspect the burn pot area and if any crust forms remove it with a long handled screwdriver or putty knife The ash in the burn pot should be removed regularly depending on your burn rate The area to the right and left of the burn pot is for ash storage keep the air holes in the burn pot clean for a more efficient burn Check your exhaust system frequently Refer to Ash Removal and Disposal section DO NOT BURN STOVE LONGER THAN 2 3 DAYS DEPENDING ON ASH CONTENT OF PELLETS WITHOUT CLEANING Keep pellets and all other combustible materials a safe distance from the unit This unit will require floor protection if installed on a combustible surface The minimum floor protector for this unit is 48 x 48 which should give you at least six inches 6 of protection at the rear and each side and six inches 6 minimum in the front of the unit Horizontal runs should not exceed four feet 4 with a maximum vertical flue height of thirty five feet 35 At fifteen feet 15 the pipe should be increased to four inch 4 pellet vent pipe The stove will not operate using natural draft or without power source for the blower system and the fuel feed syste
28. le Go online to complete your Warranty Registration Visit www englanderstoves com if you prefer to register online 29
29. low all other maintenance instructions as outlined in your Owner s Manual and the Instructional DVD included with the unit Failure to remove ashes from this area before each burn can cause smoke back and serious damage to your stove and can void your warranty We will not be held responsible for poorly maintained units including excess ash in the burn pot area Burn Safe and Burn Clean Clean the burn pot area daily A NOTE ON COLD AIR RETURNS AND CENTRAL FURNACES Some homes including the modern air tight homes that are well insulated create a negative draft that could cause smoke to be released from your unit especially if it is too close to your home s Central Furnace If you install your stove in the same room as the Cold Air Return from your home s Central Furnace you must place your stove at least 20 feet 20 from the Cold Air Return We recommend you open an outside window slightly and never close the door that leads from this room to the rest of your home IN THE EVENT OF SMOKE BACK 1 If you see smoke coming out of your unit into the room due to a power failure DO NOT OPEN THE HOPPER OR DOOR TO YOUR UNIT Remain calm Open the nearest outside door and windows and wait for all signs of smoke to clear at least one hour although the smoke should dissipate quickly once the door and windows are opened When power is restored press the ON button to restart your unit and let the unit run for at least 30 minu
30. m and must not be burned with any type of coal only use wood pellets 14 This unit should be turned off and allowed to cool prior to cleaning Any ashes should be kept in an airtight metal container and not disposed of until they are completely cooled see Ash Removal and Disposal 15 Read the instructions thoroughly including instructions concerning the digital control board and save them for future reference 16 Do not allow paint chemicals or construction dust on or near your unit Do not allow liquid or ANY foreign materials on or inside your unit Shut your unit down and cover it when painting construction or similar activity is taking place Wipe and clean your unit after any construction is done in your home or if any foreign material gets on or inside your unit You may also need to remove the rear and side cover plates to your unit unplug unit first and vacuum and clean the motors and inside of your unit 17 Improper gasket maintenance including failure to replace gaskets can cause air leaks resulting in smoke backs 18 Remember that as with any appliance there is user responsibility involved including installation operation and maintenance of this product Be sure to check local codes and call Customer Service at 800 245 6489 if you have any questions 19 Be sure to follow the directions of all manufacturers of third party products that you use including exhaust pipe etc Never use gasoline lantern fuel cha
31. m therefore you should always use some type of hand protection NEVER place your hand near the auger while the stove is operating Note Always ensure that all pellet matter is cleared from the hopper lid gasket before closing Be sure to close and latch hopper securely before re firing Do not operate this unit with the hopper lid open or unsecured Power Outage If the power to the unit is interrupted for approximately three minutes or less the unit will resume operation when power is restored according to the following table Unit s State Before Power Loss State When Power Returns ON Start Up Start Up Start Up Shut Down Shut Down OFF OFF If the power is interrupted for more than approximately three minutes the unit will be OFF when power returns Important Do NOT open the hopper lid or the door to the unit during power outage Open the closest outside door and a window to eliminate the home s natural draft Wait for power to be restored and then press the ON button to re start the unit if necessary We highly recommend the use of a surge protector with your unit as power surges and failures can affect the operation of any electrical appliance We do not recommend leaving home with the stove on the higher heat ranges it is recommended that the stove be left on the lower heat ranges Heat Range setting 1 or 2 NOTE Remember 1 It is very important for the unit to be vented properly
32. n oil and electricity prices continue to skyrocket Please look at our vast Help section on our web site and call our Customer Service department at 800 245 6489 if you need any help with your unit We are nearly always able to help walk you through any repairs problems or questions you may have PLEASE NOTE While information obtained on our web site and through our 800 number is always free of charge there will be a service charge incurred with any on site repairs or maintenance that we may arrange Wishing you years of efficient quality and comfy heating England s Stove Works Technical Support Department www englanderstoves com 800 245 6489 Dimensions of your pellet unit 27 V2 W x 40 2H x 30 D 360 Ibs Approx 14 height from floor to center of exhaust Hopper capacity Approximately 240 Ibs this can vary widely depending on pellet size length and diameter EPA Status Exempt Input BTU Range 8500 to 42500 Burn Rate Approximately 1 to 5 lbs per hour IF YOU HAVE A PROBLEM WITH THIS UNIT DO NOT RETURN IT TO THE DEALER CONTACT CUSTOMER SERVICE at 1 800 245 6489 BEFORE RE STARTING YOUR UNIT Every time before pressing ON to start your unit Be sure to remove all ashes burnt or partially burnt from your burn pot area Wearing protective gloves and with the unit cool remove the Burn Pot and dump the ashes following the instructions in the Owner s Manual Also be sure to fol
33. nning 3 Component Failure If you have an auger motor or exhaust blower fail you will get an E 4 code 4 Out of fuel If your unit runs out of fuel you will get an E 4 code 5 E 4 may result from the blower speed being set too high i e the Heat Range is set on 1 and the Blower Speed is set to 9 Clear the E 4 code To restart and clear the E 4 code displayed on your control board push the ON button and your unit should restart First Fire Adjust the Heat Range to a 5 setting and allow the stove to burn in this manner for at least three 3 hours This will allow the unit to cure out as the paint and the oils from the manufacturing process burn off We recommend you open doors and windows in your dwelling during this process Subsequent Cold Starts In a cold start situation the unit should be operated at a 5 setting until the room air blower begins to operate NOTE The start up cycle for this unit with the Auto Start Igniter is 13 minutes Press the ON button only once on start up Pressing the ON button a second time during the start up cycle will cause the start up cycle to begin again IMPORTANT lf the unit fails to start properly or does not properly complete the Shut Down procedure open the closest outside door and a window to eliminate the home s natural draft BEFORE opening the stove s door or hopper lid This will allow any smoke to exit through the external air hook up instead of spillin
34. opening on the edge of the trim this will allow the clip to fall into the groove The spring clip will hold well if it is placed on the bottom edge of the trim We also suggest that high temperature silicone be used on the corners to ensure the trim will stay in place Accessories can be ordered from the factory at Parts orders ONLY 800 516 3636 or on our web site www englanderstoves com Questions Problems Please call Customer Service at 800 245 6489 21 REPLACEMENT PARTS ACCESSORIES AND OPTIONS See Item numbers on Exploded Diagram for part location ITEM PART NUMBER PART DESCRIPTION 1 PU HLUF Hopper Lid 2 PU 62 40 151 3 Hopper Lid Latch 3 PU HCUF Hopper Cover 4 PU RAPTUF Rear Access Panel Top 5 PU RAPBUF Rear Access Panel Bottom 6 CU 047042 2 4 RPM Auger Motor 7 PU LSPUF Left Side Panel 8 PU LCPUF Left Side Cover Plate 9 PU 076002S Combustion Blower 10 PU CBG Combustion Blower Gasket PU CMG Combustion Motor Gasket 11 PU AFEP Auger 12 PU HFGUF Hopper Flange Gasket 13 PU CH6 Igniter 14 PU HOPUF Hopper PU HLG Hopper Lid Gasket not shown 15 CU VS Vacuum Switch PU VH Vacuum Hose not shown 16 PU CB240 06 Control Board 17 PU 4C447 Convection Blower 18 PU RSPUF Right Side Panel 19 PU RCPUF Right Side Cover Plate 20 AC GSC Glass Supports for CA 13C Door 21 AC G10 Glass with Gasket AC GGK Glass Gasket Kit gasket only no glass not shown 22 CA 13C Door AC DGKNCG Door Gasket Kit not s
35. ory at our option will perform the warranty service Other Rights This warranty gives you specific legal rights and you may also have other rights which may vary from state to state NOTE THIS WARRANTY IS NULL AND VOID IF YOU DO NOT RETURN THE ATTACHED WARRANTY REGISTRATION WITH A COPY OF THE SALES RECEIPT WITHIN 30 DAYS FROM THE DATE OF PURCHASE WARRANTY IS NOT TRANSFERABLE 27 28 WARRANTY REGISTRATION for England s Stove Works Purchased by Name Address City State Zip Telephone Email Address DEALER INFORMATION Purchased From Dealer Address City State Zip UNIT INFORMATION Please be sure to refer to sticker on back of manual or box to complete this section Model Number Purchase Date Purchase Price Serial Number Mfg Date How did you first hear about our product please check one _ Word of Mouth Burn Trailer Demonstration ___ Internet Other Where did you receive information about our product please check one ____ Rec d info via phone _ Dealer Name of dealer ___ Internet Other IMPORTANT NOTICE THIS REGISTRATION INFORMATION MUST BE ON FILE FOR THIS WARRANTY TO BE VALID PLEASE MAIL THIS INFORMATION WITHIN THIRTY 30 DAYS FROM THE DATE OF PURCHASE Mail To England s Stove Works Inc Customer Service Department P O Box 206 Monroe VA 24574 Or Fax To 434 929 4810 24 hours a day Or now availab
36. ou to remove the motor from the Combustion Blower housing clean your stove and replace the motor and gasket without having to remove the entire Combustion Blower However if you must remove or replace the entire Combustion Blower a new blower flange gasket Part PU CBG should be added between the blower flange and the steel exhaust tube Finish This new unit has been painted with High Temperature Paint that should retain its original look for years If the unit should get wet and rust spots appear the spots can be sanded with plain steel wool and repainted We recommend this paint as others may not adhere to the surface or withstand the high temperatures Glass This unit has a ceramic glass Part AC G10 comes with gasket in the viewing door Surface scratches are acceptable and normal but if this glass becomes cracked in any area the unit should be shut down and the window replaced with this high temperature ceramic glass 18 Control Board The Control Board Part PU CB240 06 is a digital read out board This board offers a wide variety of settings to operate the unit This part can be removed from the unit by loosening the two outside screws and pulling the board back to the inside of the stove The rear access panel should be removed prior to removing the control board A 6 amp quick blow fuse Part PU CBF6 is used on this Control Board NOTE The bottom three control buttons are preset at the factory and should not
37. pe and coupler must be used for Outside Combustion Air and a minimum clearance of 3 three feet must be maintained outside the dwelling from the ground to the Pellet Vent Exhaust Pipe The through the wall installation is the least expensive and simplest installation In a through the wall installation you should be mindful of the snowdrift line as well as dead grass and leaves We recommend a three foot 3 minimum vertical rise on the inside or the outside of the dwelling Never terminate the end vent under a deck in an alcove under a window or between two windows Call 800 516 3636 to inquire about the AC 3000 Through the Wall Kit or the AC 3100 High Altitude Kit Through the Ceiling When venting the stove through the ceiling the pipe is connected the same as through the wall except the clean out tee is always on the inside of the house and a 3 adapter is added before the clean out tee You must use the proper ceiling support flanges and roof flashing supplied by the pipe manufacturer follow the pipe manufacturer s directions and Illustration 1 in this manual It is important to note that if your vertical runs of pipe are more than fifteen feet 15 at this point the pellet vent pipe should be increased to four inches 4 in diameter Do not exceed four feet 4 of pipe on a horizontal run and do attempt to use the least number of elbows in the flue system If an offset is used it is better to install a 45 deg
38. rcoal lighter fluid diesel fuel or any other flammable liquid to start the fire If you manually start your unit recommended fire starter materials are Wax impregnated wood chips cardboard cubes or fire starter chips designed for pellet stoves see section on Manually Starting Unit Follow any manufacturer s directions for these products and NEVER place any fire starter on any hot surface or hot coals Never apply any fire starter products of any kind to a hot surface or hot coals 20 Basement Installation We recommend basement installation be performed only by a professional installer For basement installations a 3 three inch pipe and coupler must be used for Outside Combustion Air and a minimum clearance of 3 three feet must be maintained from the ground to the pellet vent exhaust pipe outside the dwelling Keep in mind that each elbow used reduces draft by 15 it is good practice to add 3 three feet of vertical rise for each elbow used Example After the 2 elbow used have 6 six feet of vertical rise before terminating your vent pipe IMPORTANT NOTICE This unit must be properly installed to prevent the possibility of a house fire or smoke back The instructions must be strictly adhered to Do not use makeshift methods or material which may compromise the installation Your unit requires periodic maintenance and cleaning refer to manual Failure to maintain your unit may lead to a variety of problems
39. ree elbow whenever possible Please remember installing elbows may inhibit your draft by up to 15 per elbow Existing Flue System If you are replacing a wood stove with a pellet unit the chimney or pipe should be thoroughly cleaned before proceeding with the installation The flue system should be either masonry or a UL approved pre manufactured Class A flue system The flue thimble should be either six inches 6 or eight inches 8 and the proper reducer 6 to 3 or 8 to 3 can be purchased at your local dealer Connect a three inch 3 tee with clean out to the pipe adapter seal this with high temperature silicone then extend your pipe to the installed reducer at the thimble If the thimble is in the ceiling the pipe will go straight up but if the thimble is in the wall another 90 degree elbow will be required to make the connection Outside Air Outside Combustion Air Intake Outside air is mandatory for this unit to operate properly This unit has been designed and tested with this connection because so many homes are airtight and there is not adequate combustion air available inside the dwelling The air intake pipe is located on the bottom side of the burn pot from the rear and measures 1 12 inside diameter D The connection can be made with a metal 1 7 I D coupler and pipe see Important Information section of manual and should exit through the wall Be sure to secure the pipe to the unit with
40. require any changes See Operating Instructions and Daily Operation section of the manual for instructions on other Control Board settings Recommended Heat Ranges Low Burn Heat Range setting 1 Room Air Blower setting 3 Medium Low Heat Range setting 2 3 Room Air Blower setting 5 Medium High Heat Range setting 4 8 Room Air Blower setting 9 High Burn Heat Range setting 9 Room Air Blower setting 9 NOTE The Blower Speed cannot be set lower than the Heat Range It can be set higher HEAT BLOWER LED READ OUT RANGE SPEED LED READ OUT Room Air Blow er CFM 1 LOW Fue Feed Display to 9 High Adjustment for Adjustment for Increase Fuel Feed Increase Blow er CPM Adjustment for Adjustment for Decrease Fuel Feed De crease Blower CRA CAUTION NOTE The bottom 3 buttons are pre set at the factory and do not need adjustment Call Service at Illustration 2 800 245 6489 if you N Control Board have questions or Diagram problems 8 19 Illustration 3 PU CB240 06 Control Board Diagram Wiring HIGH a VAC HOSE WHITE WIRE VACUUM SWITCH 6 AMP FUSE i FEED MOTOR 2 RPM ROOM AP BLOWER SIDE OF FIRE BOX CAUTION 120 YOLT EXPOSED ON THIS CIRCUIT DISCONNECT FROM POWER SOURCE MOVING HOT PARTS MAY CAUSE INJURY DO NOT OPERATE WITH PANEL REMOVED THE THERMAL SENSOR IS NOT 4 GROUND a GREEN GROUND hve 120 VOLT LINE tal si 4 COMBUSTION BLOWER 7 8 IG
41. s keeping the unit clean and free of ash is essential for peak performance Too much ash build up hampers airflow and reduces the unit s efficiency and can cause smoke back Follow these directions at least as frequently as the schedule below or more often if needed WARNING Allow unit to completely cool down before touching any metal parts Be sure to use appropriate protective gear heat resistant gloves glasses etc Ash Pan NOTE The ash pan must be slid completely back and dropped in the lock position when the unit is in operation NEVER operate the unit with the ash pan out This unit has an ash pan for more convenient and hassle free cleaning to open simply lift up on the brass knob then pull the ash pan forward Note also that there are two access panels one on each side inside the unit in the bottom to put ashes into the ash pan remove the panels and push the ashes into the ash pan and then replace them making sure that the area under these plates are clear before replacing them As noted below the unit should be off and cooled before any ash maintenance Daily Ash Maintenance Press the OFF touch pad and allow the stove to burn for five 5 minutes prior to opening the door A long handled screwdriver or long handled putty knife can be used to scrape off any build up or crust in the burn pot area This can then be pushed to the left or right into the ash storage area Semi Weekly Ash Removal Twice each week Shut th
42. t less than four 4 feet below four 4 feet horizontally from or one 1 foot above any door window or gravity air inlet into any building Not less than two 2 feet from an adjacent building and not less than seven 7 feet above grade where located adjacent to public walkways The exhaust exit shall be arranged so that the flue gases are not directed so that it will affect people overheat combustible structures or enter buildings Forced draft systems and all parts of induced draft systems under positive pressure during operation shall be installed gastight or to prevent leakage of combustion products into a building Through the wall vents shall not terminate over public walkways or where condensate or vapor could create hazards or a nuisance Be sure to follow local codes and all manufacturer s instructions including exhaust pipe Consult a professional installer and or call Customer Service if you have any questions IMPORTANT SAFETY NOTE f the unit or chimney connector pipe glows red or white the stove is over fired This condition could cause a house or chimney fire Do not operate your unit too hot or over firing may result 11 E Codes E Codes or Error Codes are codes that will appear in the Heat Range and Blower Speed windows of the Control Board if your unit experiences problems If you receive any of these codes first attempt to reset your unit by pressing the ON button only once If the unit con
43. tes If you see any further signs of smoke back press the OFF button and call Technical Support at 800 245 6489 before restarting your unit as damage could have occurred due to the power failure If you see no more signs of smoke back press the OFF button and wait for your unit to completely shut down and cool down then clean the burn pot area before restarting your unit see Before Starting Your Unit above 2 If you see smoke coming out of your unit into the room and the power has not failed DO NOT OPEN THE HOPPER OR DOOR TO YOUR UNIT Remain calm Immediately press the OFF button open the nearest outside door and windows and wait for all signs of smoke to clear at least one hour although the smoke should dissipate quickly once the door and windows are opened Do NOT restart your unit before calling Technical Support at 800 245 6489 Please call Technical Support at 800 245 6489 with any questions England s Stove Works Inc 10 11 12 13 IMPORTANT INFORMATION Check local installation codes for your area Call your Homeowner s Insurance representative for inspection of your stove s installation Read and comply with the instructions in this manual This unit should be tested dry run before loading pellets for 20 minutes The stove should automatically shut itself off after the 20 minute dry run Your stove is designed to burn Premium Wood Pellets only Burning pea coal cherry pits or
44. tinues to display any E Code s please contact Customer Service at 800 245 6489 before further attempting to restart your unit NOTE E 0 indicates No Error E 2 Fail to Start E 3 Over Temperature Limit E 4 Proof of Flame This can indicate that you have run out of pellets the auger has jammed or the auger motor has failed also see below When you see this code displayed on your control board you need to clean the pellets and ashes out of your burn box and restart your unit Do not empty hot ashes or pellets into your hopper You must use protective gloves and a metal container with a tight fitting lid The closed container of ashes should be placed on a noncombustible surface or on the ground well away from all combustible materials pending final disposal Never restart your unit before removing the ashes from your burn pot The old ashes could plug up the air holes in your burn box and cause the stove to burn dirty and could cause a smoke back or burn back filling your house with smoke E 4 displayed on your control board can result from several problems 1 The hopper lid was left open when refueling You must not leave the lid open longer than 1 minute The safety shut down switch turns the feed auger off when you open the hopper lid Always make sure the hopper lid is shut and latched when your unit is heating 2 The door was left open or ajar Always make sure the door is closed and latched while your unit is ru
45. tration 2 Note This stove is using solid fuel and will not restart automatically NOTE Blower Speed will automatically be adjusted to the desired Heat Range that you select The unit will perform best if you run the unit on high until the room temperature reaches 72 degrees Fahrenheit When the outside temperature is below 32 degrees Fahrenheit run the unit to its highest heat range 9 and let your home reach the desired temperature 72 degrees Fahrenheit then set your control back to a lower setting You should always run your blower at a higher rate than the heat setting Some examples are Heat Range 1 Blower Speed 3 Heat Range 2 Blower Speed 5 Heat Range 3 Blower Speed 5 Heat Range 4 and above Blower Speed 9 Warning If you set your Blower Speed on 9 and the Heat Range on 1 the blower may cycle This means the Blower will turn off and on There is nothing wrong with the Blower It is OK to operate the unit at this setting but if you do not want the blower to cycle turn the Heat Setting up or turn your blower down Also see the notes in the E Codes and Troubleshooting section concerning E 4 Codes Note Blower speed changes to match heat range setting After changing the heat range you can increase blower speed if desired by pressing the blower up arrow START UP PROCEDURE Caution Never use gasoline lantern fuel charcoal lighter fluid diesel fuel or any other flammable liquid to start the fire 1
46. utes to prevent the unit from over firing During this start up period you can set the Control Board at the setting you desire after the start up is complete the unit will operate at the user setting Manually Starting Your Unit In the event the Auto Start does not initiate you may manually start your unit To manually start your unit first clean any pellets out of the burn pot to prevent over feeding Place a handful of new pellets in the burn pot then spread a small amount of pellet fire starter over the pellets and ignite them After the pellets ignite close the door to your unit and press the ON button if the door is closed before the pellets fully ignite the Exhaust Blower could put out the fire Recommended fire starter materials Wax impregnated wood chips cardboard cubes or firestarter chips designed for pellet stoves Follow any manufacturer s directions for these products and NEVER place any firestarter on any hot surface or hot coals Never use gasoline lantern fuel kerosene charcoal lighter fluid diesel fuel or any other flammable liquid to start the fire Do not use the manual startup method if the igniter is working NEVER place firestarter near the igniter If you have continued problems with the Auto Start Igniter call Technical Support Notes on termination of Pellet Vent Pipe see also FLUE SYSTEM section of manual Not less than three 3 feet above any forced air inlet located within ten 10 feet No
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