Elo TouchSystems 1749L User's Manual
Contents
1. Product Overview Main Unit 1746L Front Mount 1749L Front Mount Rear View j BE Oo Emo He Te Detail A See Detail A 2 4 Elo Entuitive Touchmonitor User Guide Attaching the L Brackets NOTE Depending on your mounting scheme use the L brackets or the VESA 75 100mm standard holes located on the back of the kiosk monitor or the integrated M4 threaded holes See page 15 for VESA mounting information You will need a screwdriver to attach the L brackets Your kiosk touchmonitor comes with two L brackets and four screws that attach to the integrated M4 threaded holes for additional mounting options 2 5 Panel Cut Outs 1746L 1749L Option 1 mud 1746L 1749L Option 2 2 6 Elo Entuitive Touchmonitor User Guide Touch Interface Connection CAUTION AN Your touchmonitor comes with the following touchscreen connector cables Serial RS 232 cable and USB cable For Windows 98 2000 Me and XP systems only To set up this display please refer to the following figures and procedures Serial or USB Connection The following illustrations guide you step by step in connecting your touchmonitor2. WITH MAX DEPTH OF 7MM 2 12 Elo Entuitive Touchmonitor User Guide VESA Mounting Interface Your monitor has standard VESA mounting holes on the rear of the unit The holes are spaced at 75mm and 100mm standard separations The following companies provide VESA mounting devices compatible with your touchmonitor Ergotron Innovative Office Products 800 888 8458 800 524 2744 651 681 7600 610 253 9554 www ergotron com www innov office prod com GCX MRI 800 228 2555 800 688 2414 707 773 1100 www mediarecovery com WWW gcX com Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer Drivers are located on the enclosed CD ROM for the following operating systems Windows XP Windows 2000 WindowsMe Windows 98 Windows 95 Windows NT 4 0 Additional drivers and driver information for other operating systems are available on the Elo TouchSystems web site at www elotouch com Your Elo touchmonitor is plug and play compliant Information on the video capabilities of your touchmonitor is sent to your video display adapter when Windows starts If Windows detects your touchmonitor follow the instructions on the screen to install a generic plug and play monitor Refer to the appropriate following section for driver installation instructions Depending upon whether you connected the serial communication cable or the USB communication cable y
3. AREA 1749L 371 v gt gt gt Y 315 276 79 D 270 44 VIEWABLE AREA 338 VIEWABLE AREA 33 REGULATORY INFORMATION Electrical Safety Information A Compliance is required with respect to the voltage frequency and current requirements indicated on the manufacturer s label Connection to a different power source than those specified herein will likely result in improper operation damage to the equipment or pose a fire hazard if the limitations are not followed B There are no operator serviceable parts inside this equipment There are hazard ous voltages generated by this equipment which constitute a safety hazard Service should be provided only by a qualified service technician C This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet 1 Do not substitute the cord with other than the provided approved type Under no circumstances use an adapter plug to connect to a 2 wire outlet as this will defeat the continuity of the grounding wire 2 The equipment requires the use of the ground wire as a part of the safety certification modification or misuse can provide a shock hazard that can result in serious injury or death 3 Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connect
4. US Canadian power cable Connect the female end of the power cable to the Brick power supply Connect the Brick power cable into the power port on the touchmonitor Route the cable through the cable management channel To protect your equipment against risk of damage from electrical surges in the power line plug the touchmonitor s power cord into a surge protector and then connect the surge protector to a grounded AC electrical outlet Optimizing the LCD Display To ensure the LCD display works well with your computer configure the display mode of your graphic card to make it less than or equal to 1280 x 1024 resolution 1280x1024 is highly recommended and make sure the timing of the PC video graphic card is compatible with the LCD display Refer to Appendix A for more information about resolution Compatible video modes for your touchmonitor are listed in Appendix C VESA Mount on Your Touchmonitor Your touchmonitor conforms to the VESA Flat Panel Monitor Physical Mounting Interface Standard which defines a physical mounting interface for flat panel monitors and corresponding standards for flat panel monitor mounting devices such as wall and table arms The VESA mounting interface is located on the back of your touchmonitor To use the VESA mount simply mount to either 75mm or 100mm VESA mount Use M4x7mm machine screws Do not penetrate the screw into the monitor more than 7mm VESA MOUNT USE M4 SCREWS
5. and 98 17 Chapter 3 Operation About Touchmonitor Adjustments eee Using the On Screen Display OSD Menus Remote OSD B ttOns s sse eer ro rtr thm mre es OSD Menu Function e n n n RRII Chapter 4 Trouble Shooting Solutions to Common Problems Appendix A Native Resolution Appendix B Touchmonitor Safety Care and Handling of your Touchmonitor Appendix C Technical Specifications Compatible Video Modes ccs reta eere oo n Touchmonitor Specifications 17 LCD Touchmonitor ET1746L ET1749L Dimensions Regulatory Information Warranty Index 19 19 19 20 21 23 23 25 21 28 29 29 30 33 37 39 INTRODUCTION Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor Your new touchmonitor combines the reliable performance of Elo s touch technology with the latest advances in LCD display design This combination of features creates a natural flow of information between a user and your touchmonitor Precautions Follow all warnings precautions and maintenance as recommended in this user s manual to maximize the life of your unit See Appendix B for more information on touchmonitor safety About the Product Your LCD Kiosk Touchmonitor is a 17 0 SXGA TFT color display with the following features Direct analog RGB or Digi
6. outlet so the digital device and the receiver are on different branch circuits v Disconnect and remove any I O cables that the digital device does not use Unterminated I O cables are a potential source of high RF emission levels vi Plug the digital device into only a grounded outlet receptacle Do not use AC adapter plugs Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user If you need additional help consult your dealer manufacturer or an experi enced radio or television technician 35 AY VEI C US APPROVED E141667 Tested To C ogg FE ieem FOR HOME OR OFFICE USE 0051 This application of this monitor is restricted to special controlled luminous environment This screen surface trend to reflect annoying light of lamps and sunlight To avoid these reflections the monitor should not be positioned in front of a window or directed to luminaries The monitor is in compliance with Reflection Class according to ISO 9241 7 36 Elo Entuitive Touchmonitor User Guide WARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship The warranty for the touchmonitors and components of the product is 1 year Seller makes no warranty regarding the model life of components Seller s suppliers may at any
7. time and from time to time make changes in the components delivered as Products or components Buyer shall notify Seller in writing promptly and in no case later than thirty 30 days after discovery of the failure of any Product to conform to the warranty set forth above shall describe in commercially reasonable detail in such notice the symptoms associated with such failure and shall provide to Seller the opportunity to inspect such Products as installed if possible The notice must be received by Seller during the Warranty Period for such product unless otherwise directed in writing by the Seller Within thirty 30 days after submitting such notice Buyer shall package the allegedly defective Product in its original shipping carton s or a functional equivalent and shall ship to Seller at Buyer s expense and risk Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above Seller shall correct such failure by at Seller s options either 1 modifying or repairing the Product or ii replacing the Product Such modification repair or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller s expense Buyer shall bear the risk of loss or damage in transit and may insure the Product Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be d
8. using a serial or USB cable connection Before connecting the cables to your touchmonitor and PC be sure that the computer and the touchmonitor are turned off 900000000000000 000000000000000 000000000000000 00000000060 y 90000000008 000000000000 00000000000000 000000000000600 00000000000000 99900000900 006000000000 9600600000000 e POWER LED 050 POWER FEMALE DVI FEMALE 15 PIN SERIAL FEMALE 9 PIN SERIAL USB CONNECTOR LE DVI REMOTE SWITCH VIDEO CONNECTOR VIDEO CONNECTOR TOUCHSCREEN CONNECTO Serial touchscreen cable Monitor power cable US Canada European monitor power cable USB Cable Video cable Adapter DVI I Video Cable 1749L 2 7 STEP 1 Connecting the Video Cable 00600000000 00000000000 90006950 y 99900000900 0000006 00000000090 960000000000 FEMALE 15 PIN SERIAL VIDEO CONNECTOR Connect the 15 pin video cable the ferrite bead end or 29 pin DVI I cable to the video port on your PC Connect the other end of the video cable to the video connector on your touchmonitor Secure the cable to your touchmonitor and PC by turning the screws on the connector clockwise 2 8 Elo Entuitive Touchmonitor User Guide STEP 2 Connecting the Serial or USB Touchscreen Cable 900000000000000 000000000000000 000000000000000 000000000000000 00000000000000
9. 0 K Press the OSD button Up or Down or set color values individually using the USER option To define the color values individually select the USER option You can switch between the setting options for R G B red green and blue foreground using the OSD direction button Select and specify the desired value by using the OSD button 3 21 EXIT if Additional Color Settings SATURATION HUE FLESH TONE EXIT Phase Clock OSD Left Right OSD Up Down OSD Timeout Auto Adjust Language YUV li o IF Escape main OSD Adjusts color intensity Adjusts color tint Adjusts the color so faces appear natural Escape sub OSD Controls the vertical and horizontal fine tuning Controls the horizontal image size Adjusts the horizontal position of the OSD menu Adjusts the vertical position of the OSD menu Determines how long in seconds the OSD menu waits before closing automatically after no action has been performed Automatically selects the optional settings for image parameters brightness contrast image position phase etc Display the current graphic mode Selection of the OSD menu language English French German Spanish Japanese Select the connection for the display DSUB Analog 15 pin connector or DSUB Analog DVI Digital ET1749L only DVI Digital 24 pin connector In this way you can connect your monitor to 2 computers by simultaneously using both co
10. 000000000000000 99000000900 06000000000 9600000000000 FEMALE 9 PIN SERIAL USB CONNECTOR TOUCHSCREEN CONNECTOR Connect the female end of the serial RS 232 cable to the serial port on your PC or connect the USB touchscreen cable to the USB touchscreen connector on the back of your touchmonitor Connect the male end of the serial cable to the serial touchscreen connector on your touchmonitor or connect the other end of the USB touchscreen cable to your PC Secure the cable to your touchmonitor and PC by turning the screws on the connector DO NOT connect the serial and the USB cables Connect one or the other but not both STEP 3 Connecting the OSD Remote Cable 900000000000000 000000000000000 000000000000000 000000000000600 000000000000000 000000000000000 00000000000 y 99900000900 00000000008 00000000000 000000000000 900000000000 o 050 REMOTE Connect the 6 pin Remote OSD DIN cable to the black Remote OSD port of the monitor 2 10 Elo Entuitive Touchmonitor User Guide NOTE STEP 4 Connecting the Power Cable 000000006660 999000006500 90000000008 060900000000 0000000089880 960600000000 S POWER CABLE Depending on where you live you will use either the European or
11. Fax 32 16 35 2101 Tel 81 45 478 2161 eloinfo elotouch com elosales elotouch com elosales elotouch com Fax 81 45 478 2180 www tps co jp tyco Electronics TOUCHSYSTEMS 2004 Elo TouchSystems Inc Printed in USA
12. Safety Information 34 Electrostatic Protection IntelliTouch 32 Emission and hummunity Information 34 Enable Disable 20 Enter Select item 20 Environmental 32 Expected Life Performance IntelliTouch 31 INDEX Index 39 F Flesh Tone 22 G Gloss IntelliTouch 31 H Hue 22 Image Information 23 Image problem 23 Image scrolling 24 Image unstable 24 Image vertical flickering 24 Installation and Setup 3 Installing the Driver Software 14 Installing the Serial Touch Driver 15 Installing the Serial Touch Driver for MS DOS and Windows 3 1 16 Installing the Serial Touch Driver for Windows XP 2000 Me 95 98 and NT 4 0 15 Installing the USB Touch Driver 17 Installing the USB Touch Driver for Windows XP 2000 Me and 98 17 IntelliTouch Touchmonitor Specifications 31 Introduction 1 L Light Transmission IntelliTouch 31 M Main View 4 Mechanical 30 Mechanical IntelliTouch 31 Menu 19 Minus Counter clockwise 20 N Native Resolution 25 O Operation 19 Optical IntelliTouch 31 Optimizing the LCD Display 12 OSD left Right 22 OSD Menu Function 22 OSD Timeout 22 OSD Power Respond 23 Out of Range display 23 P Panel Cut Outs 6 Phase 22 Pixel Format 30 Positional Accuracy IntelliTouch 31 Power Switch 20 Precautions 1 Product Overview 4 R Rear View 4 Recall Defaults 21 Regulatory Information 34 Remote OSD Buttons 20 S Saturat
13. e OSD Buttons AUTO SEL DOWN MENU 0000 n l TOUCHSYSTEMS AUTO SEL DOWN MENU 0000 5 5 o00 9 Control Function O MENU M enu Display Exits the OSD menus 1 djust brightness of the OSD Up et ES 2 Increase value of the adjustment item 3 Select item clockwise Minus 1 Decrease value of the adjustment item Down Counter clockwise 2 Select item counter clockwise Select To select the adjustment items from the OSD menus Enter Select item AUTO SEL Auto To activate the A uto A djustment function to obtain an optimum image o Power Switch Switches on off the power of your touchmonitor Enable D sable 1 Press the M enu and buttons at the same time and hold for two seconds to enable disable the OSD functions OSD menu default is enabled 2 Press the M enu and J buttons at the same time and hold for two seconds to enable disable the power lock function 3 20 Elo Entuitive Touchmonitor User Guide OSD Menu Function a ie 5 CONTRAST Function Symbol Process Contrast D Controls the picture contrast Brightness i Controls the picture brightness Left Right E Controls the horizontal position Up Down E Controls the vertical position Recall defaults Cat Recall factory settings of the image parameters Color Temperature RGB In this menu you can select one of the default color temperatures 5500 6500 K 7500 K 930
14. ee right at a CR gt 10 Vertical 1746L 70 degree looking up 70 degrees looking down at a CR gt 10 Contrast Ratio 450 1 typical 1746L 500 1 typical 1749L 1749L 85 degrees looking up 85 degree looking down at a CR gt 10 Display Response 1746L 9ms tr 16 ms tf typical Time 1749L 15ms tr 10ms tf typical Environment Operating Temp 0 to 40 Storage Temp 20 C to 60 Humidity 80 non condensing operating 9046 non condensing storage Mechanical Weight Actual 6 82kg 15 06 Ibs Actual Shipping 10 97kg 24 18 Ibs Electrical Size See drawing on next page Input Video VGA SVGA XGA SCGA analog 1746L Analog or digital 1749L Input power Main Adapter 100 240VAC 50 60HZ LCD 11 4 12 6VDC 12VDC 4A max Power Dissipation 50w maximum Agencies Safety amp EMC RU and TUV BAUART FCC B CE VCCI C Tick IntelliTouch Touchmonitor Specifications Mechanical Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Sealing Optical Light Transmission per ASTM D1003 Visual Resolution Gloss per ASTM D2457 using a 60 degree gloss meter Standard deviation of error is less than 0 080 in 2 03 mm Equates to less than 1 More than 100 000 touchpoints in 15 500 touchpoints cm Typically less than 3 ounces 85 grams Surface durability is that of glass Mohs hardness rating of 7 No known wear out mechanism as there are no layers c
15. efective Modification or repair of Products may at Seller s option take place either at Seller s facilities or at Buyer s premises If Seller is unable to modify repair or replace a Product to conform to the warranty set forth above then Seller shall at Seller s option either refund to Buyer or credit to Buyer s account the purchase price of the Product less depreciation calculated on a straight line basis over Seller s stated Warranty Period 37 THESE REMEDIES SHALL BE THE BUYER S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE SELLER GRANTS NO OTHER WARRANTIES EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE REGARDING THE PRODUCTS THEIR FITNESS FOR ANY PURPOSE THEIR QUALITY THEIR MERCHANTABILITY THEIR NONINFRINGEMENT OR OTHERWISE NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN SELLER S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to i assessing the suitability for Buyer s intended use of the Products and of any system design or drawing and ii determining the complia
16. horizontally by 768 pixels vertically When the input pixels contained in the video input format match the native resolution of the panel there is a one to one correspondence of mapping of input video pixels to LCD pixels As an example the pixel in column 45 and row 26 of the input video is in column 45 and row 26 of the LCD For the case when the input video is at a lower resolution than the native resolution of the LCD the direct correspondence between the video pixels and the LCD pixels is lost The LCD controller can compute the correspondence between video pixels and LCD pixels using algorithms contained on its controller The accuracy of the algorithms determines the fidelity of conversion of video pixels to LCD pixels Poor fidelity conversion can result in artifacts in the LCD displayed image such as varying width characters A 26 Elo Entuitive Touchmonitor User Guide TOUCHMONITOR SAFETY This manual contains information that is important for the proper setup and maintenance of your touchmonitor Before setting up and powering on your new touchmonitor read through this manual especially Chapter 2 Installation and Chapter 3 Operation 1 To reduce the risk of electric shock follow all safety notices and never open the touchmonitor case Turn off the product before cleaning Your new touchmonitor is equipped with a 3 wire grounding power cord The power cord plug will only fit into a grounded outlet Do not attempt to fit
17. ing the equipment to mains power Il Emissions and Immunity Information A Notice to Users in the United States This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications B Notice to Users in Canada This equipment complies with the Class B limits for radio noise emissions from digital apparatus as established by the Radio Interfer ence Regulations of Industrie Canada C Notice to Users in the European Union Use only the provided power cords and interconnecting cabling provided with the equipment Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards 34 Elo Entuitive Touchmonitor User Guide This Information Technology Equipment ITE is required to have a CE Mark on the manufacturer s label which means that the equipment has been tested to the following Directives and Standards This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89 336 EEC indicated in Buropean Standard EN 55 022 Class B and the Low Vo
18. ion 22 Sealing IntelliTouch 31 Serial or USB Connection 7 Solutions to Common Problems 23 Surface Durability Intellitouch 31 SVGA 25 SXGA 25 Index 40 T Technical Specifications 33 Touch Activation Force IntelliTouch 31 Touch Interference Connection 11 Touch not working 28 Touchmonitor safety 27 Touchmonitor Specification 30 Touchpoint Density Intellitouch 31 Troubleshooting 23 U Unpacking Your Touchmonitor 3 Using the On Screen Display OSD Menus 19 UXGA 25 V VESA mount on Your Touchmonitor 12 VGA 25 Viewing Angle 30 Visual Resolution IntelliTouch 31 W Warranty 37 X XGA 25 Check out Elo s Web site www elotouch com Get the latest Product information Specifications e News on upcoming events e Press releases Software drivers Getting in Touch with Elo To find out more about Elo s extensive range of touch solutions visit our Web site at www elotouch com or simply call the office nearest you USA amp Headquarters Germany Belgium Japan Elo TouchSystems Inc Elo TouchSystems GmbH amp Co KG Elo TouchSystems Touch Panel Systems K K 301 Constitution Drive Haidgraben 6 Diestsesteenweg 692 Sun Homada Bldg 2F Menlo Park CA 94025 D 85521 Ottobrunn B 3010 Kessel Lo 1 19 20 Shin Yokohama Germany Belgium Kanagawa 222 0033 800 ELO TOUCH 800 356 8682 Japan Tel 650 361 4700 Tel 49 89 60822 0 Tel 32 16 35 2100 Fax 650 361 4747 Fax 449 89 60822 150
19. irectory on the CD ROM your CD ROM drive may be mapped to a different drive letter 3 Type install and press Enter to start the installation 4 Align the touchscreen You must have already completed Steps 1 and 2 before proceeding Refer to Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for additional installation information To run the INSTALL program 1 Type INSTALL at the DOS prompt in the directory containing the driver install files 2 INSTALL asks you to select the software to install Then choose d EloDos_W31 from the displayed list 3 INSTALL also asks you for the paths to use during installation or you may use its defaults INSTALL creates directories as necessary and warns you if they exist If you are updating your software you may wish to specify the paths containing the earlier versions and overwrite the obsolete files All executable programs are upward compatible For a list of differences from each previous version of the drivers be sure to select Differences from Previous Versions during the installation process INSTALL updates your AUTOEXEC BAT file with the drivers you select INSTALL makes a copy of your original AUTOEXEC BAT file called AUTOEXEC OLD If you already have Elo driver commands in your AUTOEXEC BAT file they will be commented out When INSTALL is finished it leaves a file called GO BAT in the subdirectory you specified GO loads the touchscreen driver runs the calibrati
20. ltage Directive 73 23 EEC as indicated in European Standard EN 60 950 D General Information to all Users This equipment generates uses and can radi ate radio frequency energy If not installed and used according to this manual the equipment may cause interference with radio and television communications There is however no guarantee that interference will not occur in any particular installation due to site specific factors 1 In order to meet emission and immunity requirements the user must observe the following a Use only the provided I O cables to connect this digital device with any computer b To ensure compliance use only the provided manufacturer s approved line cord c The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 If this equipment appears to cause interference with radio or television reception or any other device a Verify as an emission source by turning the equipment off and on b If you determine that this equipment is causing the interference try to correct the interference by using one or more of the following measures 1 Move the digital device away from the affected receiver ii Reposition turn the digital device with respect to the affected receiver 111 Reorient the affected receiver s antenna iv Plug the digital device into a different AC
21. n 2 Click the Browse button to locate the EloCd exe program on the CD ROM 3 Click Open then OK to run EloCd exe 4 Follow the directions on the screen to complete the driver setup for your version of Windows To install Windows 2000 and Windows XP you must use the update driver method you will not find a setup exe file within the download 2 18 Elo Entuitive Touchmonitor User Guide OPERATION About Touchmonitor Adjustments Your touchmonitor will unlikely require adjustment Variations in video output and application may require adjustments to your touchmonitor to optimize the quality of the display For best performance your touchmonitor should be operating in native resolution that is 1280 x 1024 at 80kHz 75 Hz Use the Display control panel in Windows to choose 1280 x 1024 resolution Operating in other resolutions will degrade video performance For further information please refer to Appendix A adjustments you make to the controls are automatically memorized This feature saves you from having to reset your choices every time you unplug or power your touchmonitor off and on If there is a power failure your touchmonitor settings will not default to the factory specifications Using the On Screen Display OSD Menus adjustments are made by using the on screen display OSD menus menu items can be selected by using the buttons on the Remote OSD key NOTE OSD menu default is enabled Remot
22. nce of Buyer s use of the Products with applicable laws regulations codes and standards Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyer s products which include or incorporate Products or components manufactured or supplied by Seller Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer Buyer will indemnify Seller and hold Seller harmless from any liability claims loss cost or expenses including reasonable attorney s fees attributable to Buyer s products or representations or warranties concerning same 38 Elo Entuitive Touchmonitor User Guide Numerics 17 LCD Touchmonitor ET1746L 1749L Dimension 33 A About the Product 1 About Touchmonitor Adjustments 19 Additional Color setting 22 Agencies 30 Attaching the L bracket 5 B Back light Lamp life 30 Bottom View 4 Brightness 20 21 C Care and Handling of your Touchmonitor 28 Chemical Resisiance IntelliTouch 36 Cleaning Your Touchmonitor 28 Clock 22 Colors Temperature 21 Compatible Video Modes 12 Connecting the Power Cable 11 Connecting the OSD Remote Cable 10 Connecting the Serial or USB Touchscreen 9 Connecting the Video Cable 8 Contrast 21 Contrast Ratio 30 D Display Brightness 30 Display Response Time 30 Display Type 30 DSUB Analog DVI Digital 22 E Electrical 30 Electrical
23. nnectors and switch between displays 3 22 Elo Entuitive Touchmonitor User Guide TROUBLESHOOTING If you are experiencing trouble with your touchmonitor refer to the following table If the problem persists please contact your local dealer or our service center Solutions to Common Problems Problem Suggestion s No image appears on screen Check that all the I O and power connectors are properly connected as described in Chapter 2 Make sure the pins of the connectors are not crooked or broken Test power supply by trying different cables a different wall outlet or plug another appliance into the outlet Make certain the video cable is properly connected and that it is not damaged Check for bent pins on the cable connectors Ensure that your computer and video card are properly configured Consult video card documentation Out of Range display Check to see if the resolution of your computer is higher than that of the LCD display Reconfigure the resolution of your computer to make it less than or equal to 1280 x 1024 See Appendix A for more information on resolution OSD Power buttons don t respond See page 3 26 for OSD enable disable 4 23 Image has vertical flickering line bars Use Phase to make an adjustment Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display Image is unstable and flickering Use CLOCK t
24. o make an adjustment Image is scrolling Make sure the VGA signal cable or adapter is well connected Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display Touch doesn t work Make sure cable is securely attached at both ends 4 24 Elo Entuitive Touchmonitor User Guide NATIVE RESOLUTION The native resolution of a monitor 15 the resolution level at which the LCD panel is designed to perform best For the Elo LCD touchmonitor the native resolution is 1280 x 1024 for the SXGA 17 inch size In almost all cases Screen images look best when viewed at their native resolution You can lower the resolution setting of a monitor but not increase it Input Video 17 LCD 640x480 VGA Transforms input format to 1280x1024 800 600 SVGA Transforms input format to 1280x1024 1024x768 XGA Transforms input format to 1280x1024 1280x1024 SX GA Displays in Native Resolution The native resolution of an LCD is the actual number of pixels horizontally in the LCD by the number of pixels vertically in the LCD LCD resolution is usually represented by the following symbols VGA 640x480 SVGA 800x600 XGA 1024x768 SXGA 1280x1024 UXGA 1600x1200 A 25 As an example a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically Input video is also represented by the same terms XGA input video has a format of 1024 pixels
25. oatings or moving parts IntelliTouch technology has been operationally tested to more than 50 million touches in one location without failure using a stylus similar to a finger Unit is sealed to protect against splashed liquids dirt and dust 92 IntelliTouch Typical measurements made using USAF 1951 Resolution Chart under 30X magnification with test unit located approximately 1 5 in 38 mm from surface of resolution chart Clear surface Excellent with no noticeable degradation Antiglare surface 6 1 minimum Antiglare surface Curved 60 20 gloss units or 75 15 gloss units C 31 Environmental Chemical Resistance Electrostatic Protection per EN 61 000 4 2 1995 The active area of the touchscreen is resistant to all chemicals that do not affect glass such as Acetone Toluene Methyl ethyl ketone Isopropyl alcohol Methyl alcohol Ethyl acetate Ammonia based glass cleaners Gasoline Kerosene Vinegar Meets Level 4 15 KV air 8 kV contact discharges C 32 Elo Entuitive Touchmonitor User Guide 17 LCD Touchmonitor ET1746L ET1749L Dimensions NOTES FOR ALL Material Wood 24 5 holes thru for M4 screws with nuts or screws for wood 4mm MOUNTING OPTIONS Sheet metal Concealed head threaded studs 4 with nuts 1746L SEE DETAILCENTERING L 371 Fa v 270 3 VIEWABLE AREA 338 VIEWABLE
26. on program ELOCALIB and gives you some final instructions If you are using Windows 3 1 you will also calibrate the touchscreen within Windows 3 1 with the Touchscreen Control Panel 2 16 Elo Entuitive Touchmonitor User Guide Installing the USB Touch Driver Installing the USB Touch Driver for Windows XP Windows 2000 Me and 98 1 Insert the Elo CD ROM in your computer s CD ROM drive If Windows 98 Windows Me or Windows 2000 starts the Add New Hardware Wizard 2 Choose Next Select Search for the best driver for your device Recommended and choose Next 3 When list of search locations is displayed place a checkmark on Specify a location and use Browse to select the VEIOUSB directory on the Elo CD ROM 4 Choose Next Once the Elo TouchSystems USB touchscreen driver has been detected choose Next again 5 You will see several files being copied Insert your Windows 98 CD if prompted Choose Finish If Windows 98 Windows Me or Windows 2000 does not start the Add New Hardware Wizard Note For Windows 2000 you must have administrator access rights to install the driver 1 Insert the Elo CD ROM in your computer s CD ROM drive If the AutoStart feature for your CD ROM drive is active the system automatically detects the CD and starts the setup program 2 Follow the directions on the screen to complete the driver setup for your version of Windows If the AutoStart feature is not active 1 Click Start Ru
27. ou should install only the serial driver or the USB driver 2 14 Elo Entuitive Touchmonitor User Guide Installing the Serial Touch Driver Installing the Serial Touch Driver for Windows XP Windows 2000 Me 95 98 and NT 4 0 NorE For Windows 2000 and NT 4 0 you must have administrator access rights to install the driver 1 2 N Oo Oi fF Insert the Elo CD ROM in your computer s CD ROM drive If the AutoStart feature for your CD ROM drive is active the system automatically detects the CD and starts the setup program Follow the directions on the screen to complete the driver setup for your version of Windows If the AutoStart feature is not active Click Start Run Click the Browse button to locate the EloCd exe program on the CD ROM Click Open then OK to run EloCd exe Follow the directions on the screen to complete the driver setup for your version of Windows To install Windows 2000 and Windows XP you must use the update driver method you will not find a setup exe file within the download Installing the Serial Touch Driver for MS DOS and Windows 3 1 You must have a DOS mouse driver MOUSE COM installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS To install Windows 3 x and MS DOS from Windows 95 98 follow the directions below 1 Insert the Elo CD ROM in your computer s CD ROM drive 2 From DOS type d EloDos_W31 to change to the correct d
28. pe the touchscreen Never apply the cleaner directly on the touchscreen ASA B 28 Elo Entuitive Touchmonitor User Guide TECHNICAL SPECIFICATIONS Compatible Video Modes Your Elo Entuitive touchmonitor is compatible with the following standard video modes Mode Resolution H Frequency V Frequency Hz VGA 720 x350 31 470 70 VGA 720 x 400 31 470 70 VGA 640 x 480 31 470 60 MAC 640 x 480 35 000 66 VESA 640 x 480 37 860 72 VESA 640 x 480 37 500 75 VESA 800 x 600 35 160 56 VESA 800 x 600 37 880 60 VESA 800 x 600 46 880 75 VESA 800 x 600 48 080 72 MAC 832 x 624 49 720 75 VESA 1024 x 768 48 360 60 VESA 1024 x 768 56 480 70 VESA 1024 x 768 60 020 75 SXGA 1280 x 1024 64 000 60 SXGA 1280 x 1024 80 000 75 SXGA 1152 x 864 67 500 75 SXGA 1280 x 960 60 000 60 SUN 1024x768 52 450 65 Touchmonitor Specifications Table C 1 17 LCD Touchmonitor ET1746L 1749L Specifications Display Type Active matrix thin film transistor TFT liquid crystal display Size 17 inch diagonal 338 x 270mm useful screen area Pixel Format 1280x1024 Touchscreen 0 125 inch IntelliTouch Colors 16 million with dithering 6 bit per color data 1746L 8 bit per color data ET1749L Display Non Touch 250 cd m Typical IntelliTouch 230 cd m Typical Brightness Back light Lamp Life 40 000 hour at 50 brightness typical Viewing Angle Horizontal 1746L 70 degree left 70 degrees right at a CR gt 10 1749L 85 degrees left 85 degr
29. tal RGB 1749L only 17 0 diagonal screen size 16 2M color 6 bit 1746L 16 7M color 8 bit 1749L 1280 x 1024 resolution SXGA XGA SVGA VGA VESA Mac compatible 31 5kHz 80kHz horizontal scan 56 3 75Hz refresh rate 1 1 Auto adjustment capability High quality full screen re scaling Multilingual OSD menus in five languages English French German Spanish and Japanese Serial and USB touch interface USB requires Windows 98 2000 Me or XP Patented touch technology of Elo TouchSystems VESA DDC 1 2B data communication VESA DPMS power saving Cable management device VESA flat panel monitor physical mounting interface Both 75 and 100mm Remote OSD and Power button lockouts Cable strain reliefs for all cables For full Product Specifications refer to Appendix C 1 2 Elo Entuitive Touchmonitor User Guide INSTALLATION AND SETUP This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software Unpacking Your Touchmonitor Check that the following 10 items are present and in good condition SG SG Serial touchscreen cable LCD Display Monitor power cable US Canada Quick Install Guide CD Software European monitor power cable User Guide on CD Quick Install Guide and software CD OSD Remote USB Cable Video cable Adapter UE E DVI I Video cable 1749L only 2 3
30. the plug into an outlet that has not been configured for this purpose Do not use a damaged power cord Use only the power cord that comes with your Elo TouchSystems Touchmonitor Use of an unauthorized power cord may invalidate your warranty The slots located on the back and top of the touchmonitor case are for ventilation Do not block or insert anything into the ventilation slots It is important that your touchmonitor remains dry Do not pour liquid into or onto your touchmonitor If your touchmonitor becomes wet do not attempt to repair it yourself B 27 Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level To avoid risk of electric shock do not disassemble the brick supply or display unit cabinet The unit is not user serviceable Remember to unplug the display unit from the power outlet before cleaning Do not use alcohol methyl ethyl or isopropyl or any strong dissolvent Do not use thinner or benzene abrasive cleaners or compressed air To clean the display unit cabinet use a cloth lightly dampened with a mild detergent Avoid getting liquids inside your touchmonitor If liquid does get inside have a qualified service technician check it before you power it on again Do not wipe the screen with a cloth or sponge that could scratch the surface To clean the touchscreen use window or glass cleaner Put the cleaner on the rag and wi
31. tyco Elo Entuitive Touchmonitor Electronics Us er G U ide For 17 LCD Modular Kiosk Touchmonitors 1746L 1749L Series TOUCHSYSTEMS ent iti e Revision A Elo Entuitive Touchmonitor User Guide 17 LCD Kiosk Touchmonitor 1746L 1749L Series entyitive Touchmonitors Revision A P N 008602 Elo TouchSystems Inc 1 800 ELOTOUCH www elotouch com tyco Electronics TOUCHSYSTEMS Copyright 2004 Elo TouchSystems Inc Rights Reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means including but not limited to electronic magnetic optical chemical manual or otherwise without prior written permission of Elo TouchSystems Disclaimer The information in this document is subject to change without notice Elo TouchSystems makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes Trademark Acknowledgments IntelliTouch iT ouch SecureTouch AccuTouch Entuitive and MonitorMouse are trademarks of Elo TouchSystems Inc Other prod
32. uct names mentioned herein may be trademarks or registered trademarks of their respective companies Elo TouchSystems claims no interest in trademarks other than its own 111 Table of Gontent Chapter1 Introdu ction VER RUNE ERU SCRIP ANE GTC ATE OUR ROC 1 Precautions ee eae ee ee ee ee 1 About the Product m e 1 Chapter2 Installation and Setup 3 Unpacking Your Touchmonitor e 3 Product Overview ic ecesee horrere 4 Gs 4 Rear 4 Bottom View 4 Attaching the L Brackets e rh 5 Panel Gut see vtr o err Rer er rrr vs 6 1746 1749 Option 1 serrer ets 6 TE Torsnes 6 Touch Interference Connection 7 STEP 1 Connecting the Video Cable 8 STEP 2 Connecting the Serial or USB Touchscreen o mr ohh emn 9 STEP 3 Connecting the OSD Remote Cable hmmm 10 STEP 4 Connecting the Power Cable 11 Optimizing the LCD 12 VESA Mount on Your Touchmonitor eee 12 VESA Mounting Interference 13 Installing the Drive Software ee n n 14 Installing the Serial Touch Driver 15 Installing the Serial Touch Driver for Windows 2000 Me 95 98 and NT 4 0 ne 15 Installing the Serial Touch Driver for MS DOS and Windows 3 1 n n IR 16 Installing the USB Touch Driver n8 17 Installing the USB Touch Driver for Windows XP 2000 Me
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