Dish Hopper w/Sling Quick Start Guide
Contents
1. Hopper SIE QUICK START FEATURES GUIDE Z eee TABLE OF CONTENTS Ahh INTRODUCTION PAGE 3 WI FI BUILT IN AND DISH ANYWHERE PAGES 15 16 Op W TM ef TV BASICS PAGES 4 6 Benefits of Wi Fi and Internet Connectivity o Remote Control Map KU S Turning Your TV and Receiver On and Off E REUE E a Changing Channels Remote and Program Guide DISH Explorer App M 3 X Introducing the next generation of the Whole Home HD DVR that brings full functionality including pausing live TV to CEN ACS ANC aS vac every TV in your house Hopper with Sling has the built in ability to give you access to your live and recorded TV channels aE 5 Free On Demand Included With Your Subscription My Subscribed Channels on your mobile devices both at home and on the go Predictive Search Remote Locator On Demand New Release Titles 3D Take Hopper to the 3 Dimension Pay Per View PREFERENCES PAGE 7 Blockbluster Home Favorites List With dozens of features you ll love the Hopper with Sling will quickly become an invaluable addition to your household This guide will introduce you to everything the Hopper can do to make your entertainment experience exceptional Parental Controls eT M M Overview Audio Closed Captioning and SAP Game Finder WHOLE HOME DVR PAGES 8 11 Pandora Overview How to Operate Your DVR HOPPER EXTRAS PAGES 20 21 Recording a TV Program Wha2. Pls Select Settings and then Network Setup Select Broadband and your Home Network Connection status will be displayed Phone line connection check Press Menu on your remote Select Settings and then Network Setup Select Phone Line and the connection status will be displayed If your Hopper is connected your Joeys are too yY VISIT MYDISH COM GETCONNECTED FOR ADDITIONAL INFORMATION HELP APP Access helpful information about your Hopper with Sling or Joey by pressing Menu on your remote and then select Help If you have questions this booklet or the enclosed Guides don t answer here are other helpful resources mydish com support mydish com manuals mydish com chat 1 800 333 DISH 3474 Included with this guide are other helpful reference materials Tuck them inside the folder so you Can store all your important DISH information in one place DISH Channel Lineup Guide Quick Reference Guides Getting Started With DISH Getting Started With Your DVR Important Product Information Safety Information Warranty and Residential Customer Agreement Pack For a complete User Manual visit mydish com manuals All packages programming features and functionality subject to change without notice 2012 DISH Network L L C All rights reserved App Store is a service mark of Apple Inc Apple is a registered trademark of Apple Inc Bluetooth is a registered trademark own
3. lets you quickly locate any game available for viewing based on your location and programming package You can use Game Finder to select your favorite teams get up to the minute box scores of individual games schedule recordings and set reminders for o upcoming games on TV without missing a play eee BLOCKBUSTER HOME CG Ge G DISH has joined with Blockbuster to offer the most PANDORA Can extensive collection of movies games family programs and ta NRO 11 TV shows available Your Blockbuster A Home subscription You can also access your Pandora account through the Pandora Cis gives you unlimited access to thousands of movies at no app if your Hopper is connected to broadband Internet CED 3 gt CE additional charge To view available movie titles press Press Menu on your remote and then select Apps Menu on your remote and select Blockbuster Home PANDORA T TAN Dm k Ked m Follow the on screen instructions To order or learn more visit mydish com blockbuster Your Hopper must be connected to broadband Internet to access the full collection of available titles ish me X T me A S BLUETOOTH AUDIO STREAMING Hopper with Sling is the first satellite receiver to offer wireless audio streaming You can listen without disturbing anyone else in the room and never miss a play of the game You can even stream SiriusXM satellite radio music stations available with select programming packages
4. move in your home Fortunately so is the Hopper with Sling With its Whole Home DVR network the Hopper makes it easier than ever to start watching a program in one room and resume in another Select the program you want to delete Press the blue color key to delete Press the Pause button on your remote to pause the program E Liv F TY Go to the next room and turn on your TV SEARCH Press the color key to display the TV Viewing Status screen Select the program you want to resume and it will continue from where you paused tt DELETED RECORDINGS Ai The Hopper with Sling has three separate tuners so you can watch or record up to three live TV shows at the same time The channels that are in use are displayed on your TV Viewing Status screen If the TV Viewing Status screen appears this means all tuners are in use Because PrimeTime Anytime uses only one of the Hopper s three tuners to record four shows two tuners are still available to you That means you can record up to six shows during primetime hours VIEWING OPTIONS If the TV Viewing Status screen appears you have a number of options available Join a Show or Recording in Progress Multiple TVs can display the same show simultaneously by sharing a tuner Highlight the show you want to watch and then press Select You can then change the channel if you want to watch a different show Cancel a Recording in Progress Highlight a recording in progress
5. store recordings for up to eight days after they air You can also save your recorded primetime shows for longer PrimeTime Anytime is an optional feature that must be enabled on Hopper before recordings will begin see page 14 1 PrimeTime Anytime must be enabled by customer and is subject to availability Feature is not available in all markets ENABLING PRIMETIME ANYTIME Autor p BENEFITS OF WFFLAND INTERNET CONNECTIVITY Hopper with Sling comes with built in Wi Fi so it can wirelessly connect to your broadband Internet service This allows you to se SCBS FOX 2 enjoy innovative features like DISH Anywhere thousands of free movies and TV shows included with your subscription I msi po hacer Bosal ioe o Brio eco done ENABLING AUTOHOP and apps like Game Finder SS Ls Sp ee BS tee ee me ees mmm O empr ea m bee pepe ee Emn em dee eee el eee Lee Fa ff Sf 2 BS BE EE Pe Say ee eek a i AutoHop is the patented technology from Your certified installer will connect your Hopper with Sling to your high speed Internet service DISH that lets you skip ads automatically To learn more visit mydish com getconnected For self help tips see page 22 Press the Menu button on your remote and Select the Enable button to turn on select PrimeTime Anytime the feature in select primetime shows Press the DVR button on your remote and select DISH ANYWHERE m the PrimeTime Anytime icon Titles that are accompa
6. the Recall button on i l Press Menu on your remote Select Settings your remote and then select which channel you wish to view then Diagnostics and then Over the Air Locals For additional options press Menu on your remote select Select Scan to begin searching for channels Settings then Guide Settings and then Format Guide Over the air antenna not included with purchase Additional purchase may be necessary Must be connected to the Hopper FP eee a 150 SRS TruVolume eliminates volume fluctuations during commercials or when changing channels so you can enjoy a more natural listening experience TruVolume SRS TruVolume not available on all audio outputs signals Da f HELP TROUBLESHOOTING 75 of all technical problems can be solved by following these easy steps Make sure your DISH remote is in SAT mode Make sure your TV is on the correct input channel Make sure you re on the correct Favorites List in the Guide Check for anything obstructing the signal to your satellite dish such as tree branches severe rain or snow build up If it is safe to do so remove the obstruction or wait for the inclement weather to pass Reset your receiver by unplugging it from the wall for 10 seconds Plug it back in and turn receiver on h HN i a NU hile ei CHECK TO SEE IF YOUR HOPPER IS CONNECTED on M Internet connection check iil Press Menu on your remote
7. D logo are available in high definition those without the HD logo are available in standard definition By default your Program Guide displays your subscribed channels My Channels Press the red color key on your remote to re see All Channels Channel numbers that are not part of your subscription are displayed in red in your Program Guide REK FAVORITES LIST _ A 0 Everyone in your home can set up their Some channels like the SiriusXM collection channel 99 are displayed in a collapsible channel range and are indicated by a sign Simply highlight E ei oi inal oo channel the channel using the Arrow Channel buttons on your remote and then press Select on your remote to expand the channel collection A My HD Channels i Te AH Channels Press Guide on your remote FAVORITE Press the red color key on your remote to display the Edit Liste channel lists Highlight and select Edit Lists Select the list that you wish to edit and follow the on screen instructions to add your favorite channels PREDICTIVE SEARCH Find what you want fast Hopper fast Predictive Search automatically begins displaying results as soon as you start typing making it easy to locate programs on your Hopper or on live TV Press Search on your remote T Enter a title actor or keyword using the Arrow buttons on your remote Use the red color key on your remote to A The number keys on the remote can be used like a cell
8. Eo SENN 4844001 plotoct Never miss the hottest TV shows and sports The Music fans will be happy to know that the Hopper delivers the same Reobros Bustoohraudadeice t ini What s Hot feature displays the top shows in your SiriusXM Satellite music channels you enjoy in your car right to your TV local or national geographic area based on what other Press Guide on your remote and go to channel 99 or type 99 on your viewers are currently watching You can also choose to set a remote followed by the number of your favorite music channel USB DIGITAL OTA TUNER SAAN ANAS SiriusXM music channels are available with select programming packages Purchase the opona B Digita OTA luner z prog 2 2 over the air local channels The USB Digital OTA Tuner plugs into one of your Press Menu on your remote Select What s Hot Si XM Hopper s USB ports You can then scan any channels your over the air antenna IF i us picks up to your Hopper TV Program Guide To purchase the USB Digital SATELLITE RADIO OTA Tuner log in to your account at mydish com and click Order From Store Connect the USB connection of your USB Digital OTA Tuner to one of your Hopper s USB ports Connect the coaxial port connection of your USB MULTI CHANNEL RECALL Dioj Z o ta ay eet era tere igital OTA Tuner to your over the air antenna Quickly navigate through the last four channels you viewed Note Your system may be restarted using the Recall button Simply press
9. RVIEW channels 455 and 499 sports events etiaresiiansieacepesaeewsee u and adult entertainment With Hopper TV is just the beginning PAY PER VIEW Select your program and follow the Hopper with Sling brings you more than the best in TV movies music on screen instructions to order and entertainment It also brings the best of the Web to your TV with al 3 PAY PER VIEW Oae news sports music weather and game apps You can even share your pee Texas fl Chanael AA SA 4444 Visit mydish com pay per view favorite shows and movies with friends on Twitter Press the Menu DISH puts you ringside at the biggest boxing button on your remote and select Apps Featured apps can be accessed MMA and wrestling events every month By phone by pressing the blue color key on your remote while watching TV Call 1 877 DISH PPV 847 4778 0 0 0 0 0 ee 00 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 ee 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 o While watching live TV press the blue color key on your remote This is a shortcut to featured apps like Game Finder The DISH Game Finder
10. TVs RECORDING A TV PROGRAM M il s ooo es ae a S ee sxe pri Tl Record a Program Now Pa AN If you are watching TV and want to begin Hopper with Sling and Joey provide a true Whole Home HD DVR experience recording that program press Record on your DISH remote To get record options press RECORD Watch pause record and rewind live TV on any TV in your house Record up to three shows at the same time from any TV Enable the PrimeTime Anytime feature and record up to six shows at once during primetime hours and play them back in any room Access your DVR library from any room Start watching in one room pause and continue watching in any other room If you want to schedule a recording for a program 7 lt HOW TO OPERATE YOUR DVR that takes place in the future press Guide 3 New and Reruns O RE OT E DEE E T T Ut ne T Pe CNN Record all episodes m evn Press DVR to view your recordings Only New JE Record only new episodes Press Record on your remote to record a program 9 See page 9 for more details Once it Record the show ii Press Pause on your remote if you need to step away from your TV Scroll through the Guide until the only one time A program you want to record Is we To resume watching TV press Play on your remote highlighted Press Select Ww To stop a recording or playback press Stop If you missed something and want to see it again pre
11. and then press Select to join the program Press Stop on your remote to stop the recording and change the channel to watch a different show Watch a DVR or PrimeTime Anytime Recording Highlight the PrimeTime Anytime or DVR icon Playing back these recordings does not use the Hopper s tuners so other shows will not be interrupted Watch On Demand Highlight the On Demand icon Watching an On Demand movie does not use the Hopper s tuners so other shows will not be interrupted To manually check on the status of the Hopper s tuners press the color key on your remote while watching TV PrimeTime Anytime must be enabled by customer and is subject to availability Feature may not be not available in all markets T hny Fi Lid See of Sept Baler oe FL er Poi Parada Le Ears FER Thi T Eory 1 Mie Yar 7 u IHE ko Ni TIME ur jd mis TV screen image may vary bhai EE rri Haj jing Pr ma Time A ngia DEMANI Fard L Foot Fete Fialka TY ei m jj ni phat at opion below Hai Aunleis Poa Pare TV screen image may vary limin C1 dirin fimin Ooo LIVE TY OVERVIEW Keep up with your favorite shows with PrimeTime Anytime Primetime won t come between you and your family time again This exclusive feature of the Hopper lets you record every primetime show on ABC CBS FOX and NBC every night of the week It only uses one of the Hopper s three tuners and lets you
12. e app from the Apple App Store or Google Play Store Launch the app and log in using your DISH ID and password ANDROID APP ON Available on the os J App Store Google play transfer your DVR recordings to your iPad and watch them Download the free Hopper Transfers app from the Apple App Store Launch the app and follow the on screen instructions to pair Hopper with your iPad Be sure that your iPad is connected to the same network as Hopper with Sling Now select the DVR recording you wish to transfer to your iPad Some content will not be available including PrimeTime Anytime recordings PREPARE FOR MOBILE Introducing the innovative Hopper Transfers app Now you can wherever you are even when you don t have an Internet connection e as ae ss ee ee eee ee ik M e a ee 6 18 Ee i m SS E oa Jr y The DISH Explorer app provides an exciting new way to echi discover movies and shows It displays thumbnails of the E most popular programs on your iPad To tune in or share with friends touch the screen Download the free DISH Explorer app from the Apple App Store Launch the app and follow the on screen instructions to pair Hopper with your iPad Be sure that your iPad is connected to the same network as your Hopper Now use your iPad to discover content and to control Hopper with Sling When schedul
13. ed by Bluetooth SIG Inc Facebook is a registered trademark of Facebook Inc Google Play is a trademark of Google Inc HBO and related channels and service marks are the property of Home Box Office Inc iPad is a registered trademark of Apple Inc Pandora is a registered trademark of Pandora Media Inc SRS is a trademark of SRS Labs Inc STARZ and related channels and service marks are property of Starz Entertainment LLC Twitter is a registered trademark of Twitter Inc
14. ing a recording select Prepare for Mobile from the Event Timer screen This will allow you to create a mobile version of your recording ON DEMAND Watch your movies with stunning clarity and resolution equal to that of Blu ray Select from thousands of movie titles and watch them as often as you like within a 24 to 48 hour period FREE ON DEMAND INCLUDED WITH YOUR SUBSCRIPTION Thousands of movies and TV shows from many of your favorite channels are available To access On Demand content press On Demand on your remote Press the button on your remote to see titles available as part of your subscription ON DEMAND NEW RELEASE TITLES Order New Release On Demand Programs in HD and 1080p using your remote Press the On Demand button on your remote Follow the on screen instructions to order Broadband Internet or phone line connection required VA GO 3D TAKE HOPPER TO THE 3RD DIMENSION If your TV supports 3D display you can experience movies like never before on your broadband connected Hopper with Sling Rent a variety of 3D movies on channels 1 and 501 For more information about 3D Video On Demand visit mydish com 3D Type in channel 1 or 501 to access 3D Video On Demand titles Choose a title with a 3D icon and follow the on screen instructions to order Reguires a 3D television Order Pay Per View By remote Press Guide on your remote and go to OVE
15. nied by a red kangaroo icon are AutoHop ready Select a title and a pop up screen will ask if you wish to enable AutoHop for the event Select Yes Watch the Same Live TV and DVR Recordings on the Go and you will begin enjoying your show with no commercial interruptions If you DISH Anywhere lets you enjoy all of your channels and everything on your DVR anywhere that you have Internet access Plus you can watch thousands of On Demand TV shows and movies DISH Anywhere is included with your service at no additional cost Take your home TV programming with you wherever you go including live and recorded content With one click you can watch your local news live sports and favorite TV shows on your a to ter E Citi t don t want to skip commercials select D ciay arii computer or mobile device SMAHMANY HSIG NI AINE I M No Thanks and your show and commercials Customize your content by selecting which To view your shows press the DVR button will play normally Schedule Your DVR Recordings From Anywhere networks you want recorded on which days on your remote and select the PrimeTime DISH Anywhere is the easiest way to search for programs and schedule DVR recordings Once your selections are made select Anytime folder Manage recordings of your favorite shows and series while you re away from home Dome eno Instantly Watch Thousands of Movies and TV Shows With DISH Anywhere you can watch free On Demand content from the network
16. phone to enter text access your Favorites list in the ll Your Hopper and Joey will begin displaying results as soon as you start typing future while in the Guide T 7 REMOTE LOCATOR O oc ee tess nku j 2 Locate lost remotes before you can say Where s the remote PARENTAL CONTROLS _ V Never lose your remote control again The Hopper s exclusive Remote Control Locator has Use Parental Controls to restrict TV viewing according to ratings channels you covered Open the front panel of the receiver where you see the Pull tab Press the purchases or apps Locate Remote button for three seconds The remote will beep and light up Press Select on your remote to turn off the feature Press Menu on your remote and select Settings Select Parental Controls On the Joey the Locate Remote button is on the front of the unit Follow the on screen Press Menu on your remote and select Settings instructions to set up Highlight and select Closed Captioning or Audio for SAP Finding your remote is as oe sos Follow the on screen instructions to enable Closed Captioning easy as pressing this button SAP and other audio preferences A G Parental a P Do PREPL LACEMENT REMOTE Zl m J LOG IN TO MYDISH COM AND CLICK ON THE ORDER FROM STORE BUTTON Parental Controls can also be copied captioning Rudi byte to the Joeys connected to your Hopper Select Copy Settings to establish identical La Parental Controls on other
17. rogramming from any room in the house To access a DVR library on another Hopper unit Press DVR on your remote Select the drop down menu under the name of the Hopper unit you are currently using Select the DVR library for the desired Hopper to view the content you want to watch GT Ph 8 Aa Select which source of recordings to display d sh Den My remi Fr dara try Tris r mm WW Elar r FARA 2 P j a 7 ml ae THe Ri SPICE Kitchen i ITCH tn enana l Fal L a Pome lene Any Plate Fy Booch Bion i Pieced Ma Den Ghee Biber Birka Fon m iC ohir Sp aah 3 m j a io EVERYDAY at 53 F 5 Everyday Maii Run Why ure Ace of Coke Coupee Wark Proser Brosh MANAGING A FUTURE RECORDING CONFLICT T Teze limer conillcts norm Hn oven ior api ibo akip govorni poder crant ol a Lalor bme or HA Che erent a limor poling The Conflict Resolution screen appears if you set a future Queens recording timer when each of the Hopper s three tuners are already scheduled for recordings The program marked with an X is the program that will not record due to an unavailable tuner Follow the on screen instructions to cancel one of the future recordings this will free up a tuner So you can record your program King of Select SAVE lo complole ihe changes made STARTING A MOVIE IN ONE ROOM AND FINISHING IN ANOTHER DELETING A RECORDING Press DVR on your remote You re always on the
18. s in your P WLI ein programming subscription Log in to unlock programming from HBO Starz EPIX and more once you have completed your viewing and DISABLING PRIMETIME ANYTIME must be re enabled the next time you play 6 0 0 6 0 0 6 0 06 00 6 0 0 6 00 6 0 0 6 0 0 0 0 0 6 0 0 0 0 0 6 0 0 6 0 0 6 0 0 0 0 0 0 00 0 00 0 00 000 0 00 000000 000 00 00 0 0 back recorded content DISH Anywhere is available on your computer tablet and smartphone Press the Menu button on the remote and then select Settings Select DVR Defaults followed by PrimeTime Anytime Now select Do Not Enable Save your changes PrimeTime Anytime must be enabled by customer and is subject to availability Feature is not available in all markets AutoHop feature is only available with playback of select primetime shows after 1 AM Eastern Time on ABC CBS FOX y E i wir J l wee 1Some On Demand titles require a rental fee Other titles are available for free based on your programming subscription including select Starz and EPIX titles and NBC as part of PrimeTime Anytime feature Feature must be enabled by customer and is subject to availability a eet i l r equires nternet connection WI FI BUILTIN amp DISH ANYWHERE Getting Started Create your DISH ID and password at mydish com On your computer log in to dishanywhere com using your newly created DISH ID and password On your smartphone or tablet download the free DISH Anywher
19. ss Skip Back to go backward 10 seconds at a time C Press Skip Forward to go forward 30 seconds at a time Record This Select Record This to record the program se ONCE Select Record Series Timer to record multiple episodes of the program Press Back on your remote to rewind your program Mare Infa Press Forward on your remote to fast forward your program only for DVR recordings or TV programs that have been pauseo 1 Available with TVs connected to a Hopper which has three satellite tuners allowing you to record up to three shows at one time 2 The PrimeTime Anytime feature records up to four local channels with one tuner with the second and third tuner you can record two additional channels PrimeTime Anytime feature is only available with ABC CBS FOX and NBC Feature must be enabled by customer and is subject to availability Not available in all markets WATCHING A RECORDING FROM ANY TV r k d sh te jse C T EJ A w jam e k ii If you would like to view a Scroll through and highlight Select Start Over to play your program that you previously the show you want to watch recording from the beginning recorded press DVR on and then press Select or select Resume to continue your remote watching where you left off WATCHING A RECORDING STORED ON ANY HOPPER If you have more than one Hopper with Sling your DVR content is accessible from both Hoppers you can enjoy the same recorded p
20. t s Hot Recording a Program or Series in the Future SiriusXM Watching a Recording From Any TV Multi Channel Recall Watching a Recording Stored on Any Hopper SRS TruVolume Managing a Future Recording Conflict Bluetooth Audio Streaming Starting a Movie in One Room and Finishing in Another USB Digital OTA Tuner Deleting a Recording HELP PAGES 29 23 TV VIEWING STATUS PAGE 12 Troubleshooting Viewing Options Check to See if Your Hopper is Connected Help App PRIMETIME ANYTIME PAGES 13 14 Overview Enabling PrimeTime Anytime Disabling PrimeTime Anytime Enabling AutoHop Customer Support TV BASICS REMOTE CONTROL MAP SAT MODE Correct mode for operating your DISH system TIP Press and release the SAT mode button to ensure you are in the proper mode for controlling your receiver MENU Access features and settings including Parental Controls My Account and more RECALL Go back to the last four channels viewed INFORMATION Display additional program information COLOR KEYS Use the color keys to navigate the Guide and DVR TIP Featured apps can be accessed by pressing the blue color key while watching live TV FORMAT Change the shape of the picture on your TV screen to match the frame size of the program you are watching NI e e e r e VOLUME Control your TV s volume GUIDE Display current and fu
21. ture TV program listings CANCEL Go back one on screen menu at a time Note This may not be the previous screen you were viewing VIEW LIVE TV Return to watching live TV This will also exit all on screen menus even while watching DVR recordings SEARCH Search for a program DVR CONTROLS Refer to page 8 for details on how to operate your DVR ON DEMAND Access On Demand titles including new releases Note Remote may vary TURNING YOUR TV AND RECEIVER ON AND OFF Press the red Power button on your DISH remote to turn your Hopper or Joey on or off Press the red TV Power button on your DISH remote to turn your TV on or off MAIN MENU The Main Menu lets you access all of your Hopper s features Press Menu on your remote to access the Main Menu EXITING MENUS CHANGING CHANNELS REM ee ee When you re in an on screen menu it s easy to return to the program There are three ways to change channels on your receiver you were watching just press View Live TV on your remote Enter channel number using the remote keypad Use the Arrow Channel buttons on your remote up down Use the Program Guide a Press Guide on your remote b Use the Arrow Channel buttons on your remote to navigate the Program Guide c Highlight and select the channel you want to watch TV BASICS MY SUBSCRIBED CHANNELS PREFERENCES Channels marked with an H
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