Desa CGESBMRA User's Manual
Contents
1. and release the HIGHER button Each time you press the button you will hear a beep and the size of the flame will increase slightly until the maximum setting is reached To decrease the flame intensity press and release the LOWER button Each time you press this button you will hear a beep and the size of the flame will decrease slight ly until the minimum setting is reached To use the stove as a heater without the flame press the DISPLAY ON OFF button to turn the flame off and press the HEATER ON OFF button to turn the heater on if the heater was in the OFF position Press the DISPLAY ON OFF button again to turn the flame back on Press HEATER ON OFF button again to turn the heater off Note You may have to readjust your de sired flame setting see step 6 To turn stove off press POWER ON OFF button once When you hear the beep the fireplace will be completely off and the flame will disappear When you restart the fireplace with the remote control all of the features you had set will remain in effect NOTICE This remote control must remain within 26 feet 8 m of the fireplace to be effective IMPORTANT If flame does not activate after POWER ON OFF button is pressed press DISPLAY ON OFF button to activate the flame If flame does not appear repeat step 4 www desatech com 5 CLEANING AND MAINTENANCE Ay WARNING Always discon nect power and allow the heater to cool before performing any cleaning maintena2. UNDER WARRANTY Contact authorized dealers of this product If they can t supply original replacement part s call DESA Heating Products Technical Service Department at 1 866 672 6040 When calling DESA Heating Products have ready e your name e your address e model and serial numbers of your heater e how heater was malfunctioning e purchase date Usually we will ask you to return the part to the factory PARTS NOT UNDER WARRANTY Contact authorized dealers of this product If they can t supply original replacement part s call DESA Heating Products at 1 866 672 6040 for referral information When calling DESA Heating Products have ready e model number of your heater e the replacement part number 8 www desatech com 119668 01A TROUBLESHOOTING A WARNING Turn off appliance and let cool before servicing Only a qualified service person should service and repair heater OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Stove turns off and will not turn on 1 Stove has overheated and safe ty devise has cause thermal switch to disconnect home circuit breaker has opened or fuse has blown 1 Reset switch by turning main power switch off and waiting 5 minutes then turning it back on reset home circuit breaker or replace fuse Flame is not moving 1 Loose wiring 2 Flame motor defective Inspect wiring for loose con nections Call a qualified service techni cia
3. instructions To make a claim under this warranty the Bill of Sale or cancelled check must be presented This warranty is extended only to the original retail purchaser This warranty covers the cost of part s required to restore this heater to proper operating condition excluding bulbs and fuses and an allowance for labor when provided by a DESA Heating Products Authorized Service Center Warranty part s MUST be obtained through authorized dealers of this product and or DESA Heating Products who will provide original factory replacement parts Failure to use original factory replacement parts voids this warranty The heater MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts that fail or become damaged as a result of misuse accidents lack of proper maintenance or defects caused by improper installation Travel diagnostic cost labor transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO ONE 1 YEA
4. DESA HEATING PRODUCTS 20 ELECTRIC STOVE WITH REMOTE CONTROL SAFETY INFORMATION AND OPERATION MANUAL MODELS CGESBMRA AND VESBMRA Read these instructions completely before operating electric stove Failure to follow them could cause a heater malfunction resulting in serious injury and or property damage Save this manual for future reference For more information visit www desatech com TABLE OF CONTENTS Safety IMfOrMALON esras een 2 Listing Approvals Unpacking and Testing the Unit Product Dimensions amp Specifications uo Grounding instructions ccceeeeeeeeeeeeeeeteees 4 Operating Instructions oonnoninncnnnccnnnnncccncnnn 4 Cleaning and Maintenance 6 Technical SOrvice is isicccsciisccssacisssessidsoaesnnsianes Replacement Parts Troubleshooting csccecceeceeeseeeeeees Illustrated Parts Breakdown and Parts List 10 Warranty Information e eee Back Cover SAFETY INFORMATION WARNING Improper installa tion adjustment alteration ser vice or maintenance can cause injury or property damage Refer to this manual For assistance or additional information consult a qualified installer A WARNING Risk of fire Keep combustible material away from the front of the heater Keep elec trical cords drapery and other furnishings at least 3 feet from the front and sides of el
5. F button at the top left is the main ON OFF power button Pressing this button you will hear a beep this acti vates the power to the unit Note If the flame does not come immediately press the DISPLAY ON OFF button The two LOGSET buttons control the brightness of ember bed which changes the brightness of your logset To increase the brightness press and re lease the BRIGHTER button Each time you press this button you will hear a beep and the brightness will increase by a small amount until the maximum is reached To decrease the brightness press and release the DIMMER button Each time you press this button you will hear a beep and the brightness will decrease by a small amount until the minimum brightness is reached Infrared Ray Exit POWER Door omy Indicator Light DISPLAY EH ON OFF Dimmer Brighter EMBERS LOGSET HEATER A onvorr TEMP CONTROL HIGH MED LOW Figure 4 Remote Control For Electric Fireplace 5 Heater Button To activate the heater press the heater button then press HI MED or LO The heater is pre set to the following temperatures HIGH will shut off when room reaches approximately 86 F 30 C MED will shut off when room reaches ap proximately 75 F 24 C LO will shut off when room reaches approximately 64 F 18 C To adjust the intensity of the flame press the two buttons labeled HIGH ER and LOWER under FLAME To increase the flame intensity press
6. R ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE AND DESA HEATING PRODUCTS LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA HEAT ING PRODUCTS SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages so the above limitation on implied warranties or exclusion or limitation on damages may not apply to you This warranty gives you specific legal rights and you may also have other rights that vary from state to state For information about this warranty write OE S A HEATING PRODUCTS 2701 Industrial Drive P O Box 90004 Bowling Green KY 42102 9004 www desatech com pl 119668 01 Rev A 119668 01 NOT A UPC 06106
7. curing back control panel Remove bottom edge of cylinder drum from see Figure 10 DO NOT STRESS WIRES bottom drum track This will give you access 3 Remove four screws securing heater blower to the light bulbs Note Do not exert exces assembly to stove assembly see Figure 10 sive pressure on drum cylinder as this may Assembly must be held securely while remov cause damage ing screws 4 Remove spring clip Hold socket and pull out old bulb 5 Hold socket and push in new bulb DO NOT exceed wattage Replace spring clip 6 Repeat steps 3 and 4 for second bulb y Top of Stove Glass Panel Heater Blower Assembly Flame Cylinder Drum Figure 7 Flame Cylinder Drum Location E Flame Cylinder Drum Back Control Panel Figure 8 Flame Generation Cylinder Drum Figure 10 Removing Glass Panel 119668 01A www desatech com 7 CLEANING AND MAINTENANCE Continued 4 Slide heater assembly out back of stove and set aside see Figure 10 page 7 5 Slide glass up through top of stove Slide new glass into place between glass retainers 7 Replace heater blower assembly using screws removed in step 3 page 7 8 Replace back control panel using screws removed in step 2 page 7 9 Slide top of stove back into slots Replacing Log 1 Follow steps 1 through 4 under Replacing Glass page 7 to allow access to log 2 Carefully pull up on log to r
8. e the remote control you must keep the main ON OFF switch in the OFF Ember Control Dial There is a divided circle under this dial After you turn the Main Power switch to the ON position turn the Ember Control Dial to desired setting This dial controls the intensity of the light ing under the ember bed Flame Control Dial There is a flame picture under this dial Turn this dial to adjust the flame intensity 1 il Heat Control Flame Ember Control Dial Control Dial Dial Figure 3 Electric Stove Control Panel OPERATING BY REMOTE CONTROL 1 Plug in your electric fireplace and it will beep once This means you have power and your remote is ready to operate your electric fireplace IMPORTANT To control the electric fireplace by remote the Main ON OFF power switch on the fireplace must be in the OFF position the remote control will NOT work if the manual ON OFF switch is in the ON position www desatech com 119668 01A 119668 01A OPERATING INSTRUCTIONS Continued When operating the remote control it must be pointed at the logset inside the electric stove and a beep must be heard each time you press a function button The beep con firms the remote control is performing the function you have requested Note Make sure your batteries are fully charged and installed correctly in your remote control POWER ON OF
9. e instructions listed under Replacement Parts on page 8 of this manual NO PART NO DESCRIPTION QTY 1 117708 01 Blower and Heater Assembly 1 2 119672 01 Control Board 1 3 117697 01 Flame Motor 1 4 117696 01 Flame Cylinder Assembly 1 5 117690 01 Log 1 6 117704 01 Rear Glass Mirror 1 7 119663 01 Front Door Assembly 1 8 119666 01 Heater Vent Front Panel 1 9 119665 01 Bottom Front Panel mel 10 117754 01 Light Bulb Sockets 2 11 117695 01 Bulb 3 12 117706 01 Legs 4 13 119669 01 Back Control Panel 1 14 119670 01 Back Louvered Panel 1 15 119671 01 Lower Back Panel 1 16 117705 01 Stove Top 1 wes PARTS AVAILABLE NOT SHOWN mem 117732 01 Remote Control mi 111401 01 Batteries AA 2 119668 01A www desatech com 11 WARRANTY INFORMATION KEEP THIS WARRANTY Model Serial No Date Purchased Always specify model and serial numbers when communicating with the factory We reserve the right to amend these specifications at any time without notice The only warranty applicable is our standard written warranty We make no other warranty expressed or implied LIMITED WARRANTY ELECTRIC STOVE DESA Heating Products warrants this product to be free from defects in materials and components for one 1 year from the date of first purchase excluding bulbs and fuses provided that the product has been properly installed operated and maintained in accordance with all applicable
10. ectric stove AX WARNING Servicing should be done only while the heater is disconnected from the power supply circuit A CAUTION For lower lamps ember bed and flame generation lamps replace only with lamp type GX6 35 rated 120V 35W max For upper lamps top contrasting light replace only with lamp type GX6 35 rated 120V 20W max Your electric stove is classified as an electric heater As with any electrical appliance and par ticularly with electric heaters basic precautions must be followed in order to reduce the risk of fire burns electrical shocks and or other serious injuries or death 1 Read all instructions before using this heater 2 The unit can become hot when in use To avoid accidental burns do not allow skin to come into contact with the hot surfaces of the unit Keep children and pets away from unit when in use 3 Keep combustible materials such as furniture pillows bedding papers clothes and curtains at least 3 feet from heater Do not use this unit in areas where gasoline paint or other flam mable liquids or vapors may be present Do not use this unit for drying wet clothes 5 Donotoperate unitifitis damaged or has mal functioned If you suspect the unit is damaged return it to an authorized service facility for examination electrical or mechanical adjust ment or repair 6 Do not use this unit outdoors 7 Do notuse or install this unit in areas prone to dampness or
11. emove from stove cavity 3 Place replacement log into stove 4 Follow steps 5 through 8 under Replacing Glass to complete this procedure CLEANING FRONT PANEL GLASS AX WARNING When cleaning unit the power supply should be disconnected and the unit should be cool Over time the front glass panel may become dirty or dusty Dust can be removed by lightly rubbing the glass surface with a clean lint free cloth or paper towel To remove fingerprints or other marks use a damp cloth with a good quality household glass cleaner The front glass panel should be completely dried with a clean lint free cloth or paper towel A CAUTION Do not use abra sive cleaners on glass panel Do not spray liquids directly onto any surface of the unit AX WARNING An authorized service representative should perform any other servicing STORAGE When not in use unplug the unit from the power supply and store in dry dust free location TECHNICAL SERVICE You may have further questions about your elec tric stove If so contact DESA Heating Products Technical Service Department at 1 866 672 6040 When calling please have your model and serial numbers of your heater ready You can also visit DESA Heating Products techni cal services web site at www desatech com REPLACEMENT PARTS Note Use only original replacement parts This will protect your warranty coverage for parts replaced under warranty PARTS
12. lides into notches on front sides of stove as shown in Figure 5 3 Remove two screws securing grate Remove grate 4 Hold log up away from bulb and carefully remove spring clip over bulb using needle nose pliers Remove bulb 5 With log being held up away from socket insert new bulb and carefully replace spring clip using needle nose pliers Log Lower Front Panel Bulb in Socket with Spring Clip Grate Figure 5 Ember Bed Bulb Location Replacing Flame Generation Bulbs 1 Unscrew 4 screws from louvered back panel see Figure 6 Remove louvered back panel Back Control y Panel Louvered Back Panel 2 O O gt d DW LD LO W WD ID LO LD Lower Back Panel Figure 6 Back of Stove 6 www desatech com 119668 01A CLEANING AND 7 Insert bottom edge of removed cylinder half into MAINTENANCE bottom drum track Gently squeeze drum cylin der until it s top edge fits into top drum rack Continued li p 2 Locate flame generation cylindrical drum see Figure 7 It is constructed of two removable halves either of which can be removed from the unit 8 Replace louvered back panel Replacing Glass 1 Remove top of stove by sliding top toward the back see Figure 9 Top fits into slots and 3 Squeeze half of drum cylinder until it s top should slide off easily edge clears the top drum track see Figure 8 Ds Remove four screws se
13. me circuit may ex ceed the current amperage rating for that circuit If after the installation of your unit the circuit breaker trips or the fuse fails on a repeated basis then a dedicated circuit will likely be required Any new wiring must be done in compliance with local and national codes and other applicable regula tions in order to reduce the risk of fire electric shock or other injuries Therefore it is strongly recommended that you hire a licensed electrician to complete any such work 119668 01A www desatech com 3 This stove is for use on 120 volts The cord has a plug as shown in Figure 2 An adapter is available for connecting three blade grounding type plugs to two slot receptacles The green grounding plug extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box The adapter should not be used if a GROUNDING INSTRUCTIONS three slot grounded receptacle is available Once the unit has been properly connected to a ground electrical outlet it is ready to operate Note Ensure the circuit breakers for power Grounding Pin S Adapter Figure 2 Grounding Methods OPERATING INSTRUCTIONS supply are turned on CONTROL PANEL OPERATION Controls are located on the back of the unit see Figure 3 1 Main ON OFF Power Switch This switch is located at the furthest right corner on the control panel when looking at the back of the unit Turn the
14. n to replace flame motor Dim or poorly visible flame 1 Bulb s are burnt out 2 Wiring is loose Inspect bulbs and replace if necessary Inspect wiring for loose con nections and repair or replace if necessary Ember is not glowing Bulb is burnt out 2 Wiring is loose Ne Replace bulb Inspect wiring for loose con nections and repair or replace if necessary Flame sputters 1 Flame motor is defective Call a qualified service techni cian to replace flame motor Remote control does not work 1 Low batteries 2 Unit switch and or wall switch in ON position Replace AA batteries in re mote control Turn off main power switch see Figure 3 page 4 Heater does not provide heat when turned on 1 Thermal switch has been tripped 2 Circuit breaker has been tripped or fuse has blown Turn unit off and unplug unit for 5 minutes Plug back in and turn unit on If plug cannot be reached follow directions for tripped circuit breaker Turn off circuit breaker that supplies electricity to unit Wait 5 minutes then flip circuit breaker back on or replace fuse 119668 01A www desatech com ILLUSTRATED PARTS BREAKDOWN MODELS CGESBMRA AND VESBMRA 119668 01A www desatech com 10 PARTS LIST MODELS CGESBMRA AND VESBMRA This list contains replaceable parts used in your fireplace When ordering parts follow th
15. nce or reloca tion of this heater Turn controls to OFF and remove plug from outlet or turn off circuit breaker to heater Turn off heater and circuit breaker to heater before performing any cleaning and or maintenance Al low heater to cool completely BULB REPLACEMENT Ad WARNING The halogen light bulbs in your unit can become extremely hot Allow at least 10 minutes between turning off the heater and removing the light bulbs to avoid accidental burns There are a total of 5 halogen light bulbs type GX6 35 rated 120 volts 35 watts in your unit e 1 bulb provides illumination for the ember bed beneath the log set e 2 bulbs provide illumination for the flame generation assembly e 2 bulbs for replacement Most halogen light bulbs are rated to last approxi mately 1800 hours Like all light bulbs halogen bulbs require periodic replacement When the bulbs in your unit have burned out you will notice one or more of the following Flame is dim or dark in certain areas e Log set ember bed appears dim or dark in certain areas AX WARNING Do not install replacement bulbs that exceed specified maximum watts Your unit must be opened from the back in order to replace the flame generation bulbs To replace the bulb under the ember bed you will open the unit in front Replacing Log Set Ember Bed Bulb 1 Turn knob and open door of stove 2 Pushin and up on lower front panel The panel s
16. ration or other factors which may damage the unit LISTING APPROVALS This heater has been tested in accordance with the CSA Standards for fixed and location dedicated electric room heaters in the United States All components are UL or CSA safety certified If you need assistance during installation please con tact your local dealer or the DESA Heating Products Technical Services Department at 1 866 672 6040 UNPACKING AND TESTING THE UNIT Carefully remove the unit from the box Prior to permanently installing the unit test to make sure the unit operates properly by plugging the power supply cord into a conveniently located 120 volt grounded outlet AX CAUTION The unit s power supply cord must be connected to a properly grounded and pro tected 120 volt outlet Always use ground fault protection where required by the electri cal code AX WARNING Do not operate the unit if it is damaged or has malfunctioned If you suspect the unit is damaged return the unit to an authorized service facility for examination electrical or me chanical adjustment or repair PRODUCT DIMENSIONS AND SPECIFICATIONS Figure 1 Heater Dimensions 60 Hz 1500 W 5000 BTUs 120V 15 Amp Grounded Circuit Frequency Heater Power Heater Output Power Supply Note A dedicated power supply circuit is recom mended for the unit but not required Additional electrical appliances on the sa
17. switch to ON and unit will be ready to operate The indicates Heater Switch and Control Dial The heater switch has a sun directly below it To turn the heater on flip Heater Switch to ON position I indicates ON and O indicates OFF The Control Dial has a thermometer below it Turn dial clockwise past the number 8 You should hear a small clicking sound indicat ing the heater has started and heat will emit through vents located at the top of unit To turn off heater turn the temperature dial counter clockwise past number 1 and flip Heater Switch to OFF position To increase the desired temperature turn temperature dial clockwise towards Num ber 8 To decrease desired temperature turn temperature dial counter clockwise towards number 1 The heater has a built in thermo stat so it will shut off automatically once set temperature is reached It will also turn on automatically if room temperature drops below the set temperature on dial Note When the heater is turned on for the first time it may release a slight harmless odor This odor is a normal occurrence caused by the initial heating of the internal heating elements and should not occur again Some odor may occur when dust settles on the unit and is burned off Heater Switch Main Power Switch ON and O indicates OFF IMPORTANT Once you turn the main switch to the ON posi tion the remote control can no longer be used In order to us
18. where it may come into contact with water This heater is not intended for use in bathrooms laundry areas or other locations where water may be present 8 To reduce the risk of fire do not place or install this unit in areas where the ventilation or circulation ducts may become blocked 9 Do not insert or allow foreign objects to enter any of the ventilation or circulation ducts as this may cause electric shock fire or otherwise damage the unit 10 The unit s power supply cord must be con nected to a properly grounded and protected 120 volt electrical outlet Always use ground fault protection where required by the electri cal code To reduce the risk of fire avoid run ning power supply cord under rugs carpets etc Keep the power supply cord away from high traffic area where it may pose a tripping hazard 11 Avoid the use of an extension cord because the extension cord may overheat and cause a risk of fire However if you have to use an extension cord the cord should be No 14 AWG minimum size with a grounding plug and rated not less than 1875 WATTS 12 Always disconnect the unit from the power supply before performing any cleaning light bulb replacement maintenance relocating the heater or when the unit is not in use for long periods of time 2 www desatech com 119668 01A SAFETY INFORMATION Continued 13 When transporting or storing the unit keep it in a dry location free from dust excessive vib
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