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Dell Vizioncore Getting Started Guide

1. Customizable Dashboards vFoglight also includes the Web Component Framework which allows you to create and populate your own custom interface views on top of the dynamic data schemas generated by the Foglight Management Server See the Web Component Guide and the Web Component Tutorial for more information vFoglight command line interface vFoglight provides commands that allow you to manage and work with vFoglight components without having to use the browser interface These commands allow you to perform tasks such as managing the vFoglight Management Server the vFoglight Agent Manager agents cartridges and licences as well as work with entities such as metrics monitoring policies and schedules Introducing vF oglight 37 vFoglightC omponents For example this interface allows you to automate component management tasks using scripts or to use regular expressions to select multiple entities See the Command Line Reference Guide for more information vFoglight Agent Manager New in the 5 2 4 release of vFoglight the vFoglight Agent Manager is the next generation vFoglight component for managing and communicating with agents The vFoglight Agent Manager manages certain types of agents installed on monitored hosts It provides a centralized communications link between the vFoglight Management Server and these agents and manages the agents life cycles The vFoglight Agent Manager also provides a number of support services such
2. sseeeeeennes 42 Part 1 Installing or Upgrading the vF oglight Management Server 43 Part 2 Initializing the Database Starting the vFoglight Management Server and Logging In 44 Part 3 Installing or Upgrading C affridges ene eierineet 45 Part 4 Installing Configuring and Starting the vFoglight Agent Manager 46 Part 5 Deploying and Creating Agents ecusiric aa 48 lj m EE 50 42 vF oglight Getting Started Guide Getting Started with the Installation and Setup Process This chapter provides an overview of the vFoglight installation and setup process It summarizes the main steps involved in installing or upgrading and configuring vFoglight and contains directions to the appropriate instructions in the Administration and Configuration Guide and in the Installation and Setup Guide set This chapter is intended as a preface or supplement to these guides References to the Installation and Setup Guide Set The vFoglight documentation suite comprises a multi guide Installation and Setup Guide set The database and platform specific guides included in this set are listed in vFoglight Documentation Suite on page 7 Throughout this guide instructions direct you to the Installation and Setup Guide where the same type of chapter or section exists in all guides in the set In these cases refer to the Installation and Setup Guide for the database and platform you are running Where a chapter or section exists only in a subset of t
3. 08 590 05 594 Switzerland Geneva International Access Code 00 Country Code 41 City Code 22 Web Address E mail Address Technical Support Home and Small Business Technical Support Corporate Customer Service Home and Small Business Customer Service Corporate Support euro dell com Tech support central Europe dell com 0844 811 411 0844 822 844 0848 802 202 0848 821 721 Fax 022 799 01 90 Switchboard 022 799 01 01 Taiwan Web Address support ap delI com International Access Code 002 Country Code 886 E mail Address Technical Support OptiPlex Latitude Inspiron Dimension and Electronics and Accessories Technical Support Servers and Storage Customer Service Transaction Sales Corporate Sales support dell com cn email toll free 0080 186 1011 toll free 0080 160 1256 toll free 0080 160 1250 option 5 toll free 0080 165 1228 toll free 0080 165 1227 Thailand International Access Code 001 Country Code 66 Web Address Technical Support OptiPlex Latitude and Dell Precision Technical Support PowerApp PowerEdge PowerConnect and PowerVault Customer Service Corporate Sales Transaction Sales Support ap delI com toll free 1800 0060 07 toll free 1800 0600 09 toll free 1800 006 007 option 7 toll free 1800 006 009 toll free 1800 006 006 Trinidad Tobago Web Address E mail Address Technical Support Customer Service Sales www dell c
4. 26 Key Concepts and Fefms iuc rtr treten n atten cec iHe ide d Hec td Hi Hed 27 LOALO OLLA OI C 27 VFoglighitS ITUCTUFG s a c idet irent i ree ate cnt rt ree ie te ite ante kik diana vFoglight Components vFoglight Management S erver VEOglight browser internace cond in pcd iio n p ene decide OM ER ER e HE Fel d vFoglightcommandrlin IntelfG 67 552 ters entree tetra cerae a edere eee eene Todi 36 vFoglight Agent Manager 5 drerit iet e reae reta tete Ree dte ree ea oa ET de ee sani Hee e gU 37 Cartridges 4 vF oglight Getting Started Guide First Steps seen nnne rrr ra i i ii i e E E E E I 424 Downloading vFoglight 7 Next Steps cot aitvriiniinniauentantentantinwddntnidalanmauntaamnin idea edo i e Gs at nid Installation and Setup Overview erre aanas 41 Getting Started with the Installation and Setup Process nennen 42 References to the Installation and Setup Guide Set nennen 42 Before Y ouGet Started epit aree rrr er eret rp rtt ig E be nr T Part 1 Installing or Upgrading the vFoglight Management Server Part 2 Initializing the Database Starting the vFoglight Management Server and Logging In Part 3 Installing or Upgrading Cartridges sssssseseeeeneneetnete nennen tennis 45 Part 4 Installing Configuring and Starting the vFoglight Agent Manager senes 46 Part 5 Deploying and Creating Agents sssssssseeeneenennne tentent tete tete ttes
5. 48 NeXt SIEDS ni a aten e dt a am dtt ie Re vag e t d re e yd e Lo gea et 50 Starting Points in vFoglight reaa eere nnne nne nnne nne rst rete nente rere rere re rei rii eit 51 Before You Get Started union im irem e et de e vae d hid p t erp 52 Working in a Current or a Diagnostic Time Range seseeeeeen eret 52 Services Dashboard 2 n citri tenerte n d ir i rr rc ri io 54 Hosts Dashboard s eie erp rd tet a trie rgo ENEMY OR a da b rea Ran 56 AgentStatus DashboaId sio tad neri get Unc S HR REA FEE TR Ee hne 58 Next Steps Motus ne uti tetur EEA TEERAA 60 Introduction to this Guide This chapter provides information about what is contained in the Getting Started Guide It also provides information about the vFoglight documentation suite and Vizioncore This chapter contains the following sections PLONE MUN ccrte tre fenore tte te nette tirer ern rbd fast iia tetas ann dea d 6 FU SIMS sce ce A EEE A E tatu iee A 6 vroglialit Documentation SUM susce ener creer encre een treten 1 Text Conventions ssssseeseeeneen tenente nnne isi inier tini iiie inei 10 bp VEIBDEGPDE UE iocsoinci i perte rro Eh Frechen cri iP Fer rb rare era 10 6 vF oglight Getting Started Guide About vFoglight vFoglight helps IT organizations understand the virtual infrastructure by managing the relationships and interaction between all the components in the environment including data centers data stores clusters resource pools h
6. E Mail Address Technical Support Customer Service Sales la techsupport dell com toll free 800 335 0031 Antigua and Barbuda Web Address E Mail Address Technical Support Customer Service Sales www Dell com ag la techsupport dell com 1 800 805 5924 Aomen Technical Support Dell Dimension Dell Inspirion Dell Optiplex Dell Lattitude and Dell me TM Precision Servers and Storage 0800 105 0800 105 Argentina Buenos Aires Web Address Intemational Access E Mail Address for Desktop Portable Computers Code 00 E Mail Address for Servers and EMC Storage Country Code 54 Products City Code 11 Customer Service Technical Support Technical Support Services Sales Aruba e TESS E Mail Address Technical Support Customer Service Sales www dell com ar la techsupportedell com la_enterprise dell com toll free 0 800 444 0730 toll free 0 800 444 0733 toll free 0 800 444 0724 0 800 444 3355 www Dell com aw la techsupportedell com toll free 800 1578 Australia Sydney Web Address e Contact Dell Web Address International Access Code 0011 Technical Support Customer Service Sales Country Code 61 City Code 2 support ap dell com support ap dell com contactus 13DELL 133355 Austria Vienna International Access Web Address E Mail Address Support euro dell com Tech support central europe dell com Code 900 Home Small Busin
7. How vFoglight Organizes and Presents Data One of the key features of vFoglight is its ability to dynamically create unique data structures based on any data from any source Rather than store data based on how it is collected by agents vFoglight can organize data based on your perception of the data In many cases vFoglight is able to draw pictures of your monitored infrastructure that match what you would draw This includes high level abstractions like applications and services All this is accomplished using a dynamic data transformation capability How vFoglight Helps vFoglight helps application and information technology managers understand user service levels notify stakeholders when those service levels are violated and assign problem resolution tasks Introducing vF oglight 27 Key Concepts and Terms Key Concepts and Terms How vFoglight Works Term Definition Monitored environment Topology Model The hosts server instances databases and other systems in your environment that are monitored by vFoglight agents The data collected from your environment is used in the Foglight Management Server where it populates model instances drives rules and can be rendered in views A representation of and a way of understanding the logical and physical relationship between items in your monitored environment At run time vFoglight dynamically builds topology model instances based on data about your system
8. Toad T O A D Toad World vANALYZER vAUTOMATOR vCONTROL vCONVERTER vEssentials vFOGLIGHT vOPTIMIZER vRanger Pro vReplicator Vintela Virtual DBA VizionCore Xaffire and XRT are trademarks and registered trademarks of Quest Software Inc in the United States of America and other countries Other trademarks and registered trademarks used in this guide are property of their respective owners Disclaimer The information in this document is provided in connection with Quest products No license express or implied by estoppel or otherwise to any intellectual property right is granted by this document or in connection with the sale of Quest products EXCEPT AS SET FORTH IN QUEST S TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT QUEST ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT IN NO EVENT SHALL QUEST BE LIABLE FOR ANY DIRECT INDIRECT CONSEQUENTIAL PUNITIVE SPECIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS BUSINESS INTERRUPTION OR LOSS OF INFORMATION ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT EVEN IF QUEST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Quest makes no representations or warranties with respect to the accuracy or completeness of the contents of
9. User Guide For more information about services see Services on page 32 A service can be any grouping of monitored components vFoglight creates default services and allows you to create custom services structured around what you want to monitor enabling you to tailor the way data is presented to suit your specific needs You can use the Services dashboard to view the state of your services From this dashboard you can drill down to find out more information about a service and its monitored components If you are monitoring services this dashboard is a good one to use you can filter the list of services to show only the ones of greatest interest to you and see the state of the SLAs for each of those services You can also use this dashboard as the starting point in a service oriented workflow See the vFoglight User Guide for details about the drilldowns available from the Services dashboard Services W Thursday October 23 2008 12 00 AM 4 00 PM 16 0 hours Categories and Services 1 Name Service Level Compliance 3 Hosts e Windows HostO1 Applications NewApplication 12 Alarm s 4 Error Instance s 1 Related Host s 3 Related Agent s Select All Unselect All Acknowledge Clear Sev Time Acked Cleared Host Instance Message F r o 10 23 08 3 16 PM N N Host 1 EventLog NT Event Log System Print Printer TORPTRHOS on n 10 23 08 3 16 PM N N Host01 EventLog NT Event Log System Print Printer TORPTR
10. as deployment upgrade and the ability to configure agents See the Administration and Configuration Guide for more information Cartridges Cartridges extend the functionality of vFoglight and are installed on the vFoglight Management Server A cartridge contains one or more components such as agents for deployment communication capabilities and modifications to the way that data is transformed or handled as well as rules reports and views The following vFoglight cartridges are available for vFoglight Pro vFoglight Cartridge for VMWare vFoglight Cartridge for Chargeback vFoglight Cartridge for Guest Process Investigation vFoglight Cartridge for Operating Systems vFoglight Cartridge for Integration The following vFoglight cartridges are available for vFoglight SE vFoglight Cartridge for VMWare vFoglight Cartridge for Guest Process Investigation 38 vF oglight Getting Started Guide When a cartridge is installed and enabled all of its components become part of the Management Server Adding cartridges to the vFoglight Management Server allows you to monitor additional operating systems processes databases applications and servers in your environment See the Administration and Configuration Guide for more information about managing cartridges See the cartridge documentation for information about each cartridge Agents Agents are deployed on machines in your monitored environment and send data to t
11. instance of the vFoglight Management Server or upgrade an existing installation of the Management Server 1 Before you begin Review the sections of the System Requirements and Platform Support Guide and the Installation and Setup Guide described in Before You Get Started on page 42 2 Install or upgrade the vFoglight Management Server If you are performing a new installation Run the installer by following the appropriate set of instructions in Installing vFoglight in the Installation and Setup Guide If you are upgrading an existing installation Consult the vFoglight 5 2 4 Upgrade Field Guide for detailed upgrade instructions 3 Configure the vFoglight Management Server and database Configuring the vFoglight Management Server Once you install the Management Server you may need to configure it change its settings or perform other additional setup steps In addition if you want to set up vFoglight Management Server Federation post installation changes to configuration files are necessary Note vFoglight Federation is an advanced feature which requires separate dedicated vFoglight Management Servers Contact Vizioncore Sales for implementation guidance This feature is only available with the Pro edition of vFoglight For more information see vFoglight Settings in the Installation and Setup Guide for the platform and database you are running Configuring the database Depending on the type of database you are ru
12. technical expert interested in monitoring a specific domain start with the documentation included with the vFoglight cartridge for monitoring that domain If you are interested in monitoring services you can follow a service oriented workflow See the vFoglight User Guide for details about the drilldowns available from the Services dashboard If you want to customize aspects of the vFoglight browser interface begin by following the instructions in Customizing vFoglight in the vFoglight User Guide If you are a vFoglight administrator consult the Administration and Configuration Guide and the Command Line Reference Guide for information about performing administrative tasks in addition to those described above from the vFoglight browser interface and from the command line If you want to create custom dashboards review the information in Creating a Custom Dashboard in the vFoglight User Guide You could then learn more about creating dashboards by following Tutorial 1 Creating a Dashboard in the Web Component Tutorial If you want to create custom views begin by following Tutorial 3 Adding Views in the Web Component Tutorial After this tutorial consult the Web Component Guide and the HTML Web Component Reference pages These resources can help you create new views using the Web Component Framework technology Index A about vFoglight 6 Administration home page 36 51 navigation to the Agent Status da
13. toll free 1 877 702 4360 Venezuela Web Address E mail Address Technical Support Customer Service Sales www dell com ve la techsupport dell com 0800 100 4752 Introducing vFoglight This chapter discusses how vFoglight works defines key concepts and terms and describes vFoglight components This chapter contains the following sections Welkome M we elio sse estet rere eren rr rrt eret tete ter eie Key Concepts and TONNE ics dieser cer tec eit Reni cere t hn ee n Bow FORE ORE uccide nete trc teerere irent e nce rere tne vFoglight Components nnne nennen nini nin 26 vF oglight Getting Started Guide Welcome to vFoglight What is vFoglight vFoglight is an application management solution that reduces or eliminates service disruptions to unify IT and the business Unlike other solutions it provides a correlated 360 degree view of your applications from end user to database and from service levels to infrastructure to source the root cause of every incident impacting your business and fix them quickly vFoglight correlates data from multiple perspectives into a single version of the truth to provide deep insight into the service relationships that exist between end users the business and infrastructure components Its unique adaptive technology rapidly adjusts to change for improved application performance and service levels reduced operational cost and risk and enhanced visibility for all stakeholders
14. vFoglight User Guide for details Tip Click anywhere in the row for an alarm to display a popup with details about that alarm and links to drilldowns See Alarm Details in the vFoglight User Guide for details 56 vF oglight Getting Started Guide Hosts Dashboard This section provides an introduction to the Hosts dashboard and the views and dashboards to which you can drill down from it You can use the Hosts dashboard to monitor problems in your environment by focusing on a set of hosts From this dashboard you can drill down to different dashboards and views depending on the host type physical or virtual The icons in the Host gt Type column identify the host as physical or virtual physical hosts are identified by the icon ia VMWare images by the icon 5 and ESX servers by the icon 5 You can drill down on a physical host monitored by Cartridge for Operating Systems agents to see a real time monitor for a particular host details about its alarms or details about its CPU memory disk or network related performance You can drill down on a virtual host monitored by Cartridge for VMWare agents to see a vmMonitor Virtual Machine dashboard if the host is a VMWare image a vmMonitor ESX Server dashboard if the host is an ESX server details about its alarms or details about its CPU memory disk or network related performance Note that this functionality will be available as of the 5 2 4 release of the Cartridge
15. which data is collected or the name of the database is gathered at the same time as the metrics and is associated with them This is an expensive way to store information context tends to remain static over time but there are often multiple metrics for a single context In addition when you store context this way it makes it difficult to determine when the context changes which in itself may be something you are interested in monitoring Traditional systems also do not allow you to correlate metrics from different nodes in a system or to derive cluster data from individual server data vFoglight monitoring uses a different approach vFoglight builds model instances from collected data A model instance is a set of objects and relationships designed to represent a monitored resource and its parts Each model instance is a representation of Introducing vF oglight 31 How vFoglightWorks that model type For example the HostModel type is a collection of Host objects each host object is one representation of the HostModel type vFoglight models provide context for the metrics collected from your monitored environment The model instances are dynamic and can change and expand automatically as the resources you are monitoring change This approach allows you to correlate data from different nodes and to derive cluster data vFoglight model instances are similar to organizational charts whose nodes contain properties metrics and alarms are
16. 0 62 vF oglight Getting Started Guide contacting Vizioncore 10 CPU Memory Disk Network columns details dashboard 57 Hosts dashboard 57 Sparkline values 57 Create Agent button Agent Status dashboard 59 Create Deploy Agent buttons creating new agent instances 59 creating custom dashboards next steps 60 creating custom views next steps 60 creating new agent instances Create Deploy Agent buttons 59 creating deploying multiple hosts agents Agent Hosts dashboard 59 current time range 52 custom services 54 customizable dashboards defined 51 starting points 51 D data collected from your monitoring environment 28 Deploy Agent Package button Agent Status dashboard 59 details dashboard CPU Memory Disk Network columns 57 Hostname 57 details popup Categories and Services view 55 Outstanding Alarm s for Selected Categories view 55 Outstanding Alarm s view 57 Service Level Compliance column 55 determining compliance levels severe state components 55 diagnostic time range 52 documentation 7 cartridge 9 core 8 feedback 9 suite 7 downloading vFoglight 39 environment monitored by vFoglight 27 F filtering alarms Outstanding Alarm s for Selected Categories view 55 Outstanding Alarm s view 57 filtering by whole partial parameters filtering fields 59 filtering categories Category Selector dialog 55 filtering fields Agent Status dashboard 59 filtering by whole partial parameters 59 freezing the tim
17. Address la techsupport dell com Technical Support Customer Service Sales 800 6132 Finland Helsinki International Access Web Address E Mail Address Technical Support support euro dell com fi_support dell com 0207 533 555 Code 990 Customer Service 0207 533 538 Country Code 358 City Code 9 Switchboard 0207 533 533 Sales under 500 employees 0207 533 540 Fax 0207 533 530 Sales over 500 employees 0207 533 533 Fax 0207 533 530 France Paris Web Address Support euro dell com Montpellier Home and Small Business International Access Technical Support 0825 387 270 Code 00 Customer Service 0825 832 833 Country Code 33 Switchboard 0825 004 700 City Codes 1 4 Switchboard calls from outside of France Sales Fax Fax calls from outside of France Corporate 04 99 75 40 00 0825 004 700 0825 004 701 04 99 75 40 01 0825 004 719 VIRES RI 0825 338 339 Switchboard 55 94 71 00 01 55 94 71 00 Sales Germany Frankfurt Web Address support euro dell com International Access E mail Address tech_support_central_europe dell com Code 00 Technical Support 069 9792 7200 Country Code 49 Home Small Business Customer Service Global Segment Customer Service 0180 5 224400 069 9792 7320 City Code 69 Preferred Accounts Customer Service 069 9792 7320 Large Accounts Customer Service 069 9792 7320 Public Accounts Customer Service 069 9792 7320 Switchboard 069 9792 7000 Greece Web Address Su
18. HO4 on rH 10 23 08 3 16 PM N N Host01 EventLog NT Event Log System Print Printer TORPTRHO4 on n o 10 23 08 3 16 PM N N Host01 EventLog NT Event Log System Print Printer TORPTRHO4 on r 10 23 08 3 16 PM N N Host01 EventLog NT Event Log System Print Printer TORPTRHOS on Oo o 10 23 08 3 16 PM N N HostO1 EventLog NT Event Log System Print Printer TORPTRHOS on F 10 23 08 3 16 PM N N Host01 EventLoq NT Event Loq System Print Printer TORPTRHOS on Starting Points in vFoglight 55 Services Dashboard 1 Categories and Services view lists monitored services by category For example the screen on page 54 shows two categories of monitored services Hosts and Applications The services in these categories were created automatically for the monitored host Host01 and for the user created application model AppGroup You can filter the categories displayed in this view using the Category Selector dialog General gt Actions gt Category Selector from the action panel see Filtering the Categories and Services List in the vFoglight User Guide for details Tip Click the name of a category or service to display a popup with details about that item and links to more detailed views See the table in Viewing Details about a Service in the vFoglight User Guide for more information about these links 2 Service Level Compliance column shows the service level for the category or for a specific service vFoglight automatically crea
19. See Running the vFoglight Agent Manager in the Command Line Reference Guide for information about starting the vFoglight Agent Manager using the command line interface Part 5 Deploying and Creating Agents You must install and configure the vFoglight Agent Manager before deploying agents that are installed on a monitored host The steps outlined in this section assume that you are deploying agents managed by the vFoglight Agent Manager In addition they assume that you have already installed and if necessary configured the vFoglight Agent Manager on each host where you want to deploy agents If you have not refer to Part 4 Installing Configuring and Starting the vFoglight Agent Manager before proceeding This is only necessary with vFoglight Pro vFoglight SE does not require additional agents Installation and Setup Overview 49 Part 5 Deploying and Creating Agents 1 Before you begin Review the documentation for the cartridge in which the agent is included for information about agent installation prerequisites Ensure that the vFoglight Management Server is running and that you have logged on to vFoglight Ensure that you are granted the required permissions by your vFoglight administrator to access the dashboards under the Administration module Ensure that the vFoglight Agent Manager is running on the machine s where you want to deploy agents 2 Deploy agents and create agent instances First agent packages need
20. agent is included for information about the specific configuration options that are available for each agent 50 vF oglight Getting Started Guide 4 Manage agents You can perform agent management tasks like starting stopping activating deactivating deleting and setting blackout periods for agents from the browser interface and from the command line See Accessing the Agent Status Dashboard and Assigning Blackouts to Agent Instances in the Administration and Configuration Guide for instructions on managing agents from the browser interface See Managing Agents in the Command Line Reference Guide for details about the commands available for managing agents from the command line Next Steps Once you have completed the installation and setup process you can get started using vFoglight See Starting Points in vFoglight for descriptions of default views and dashboards where you may want to begin Starting Points in vFoglight vFoglight offers a wide range of functionality through its customizable dashboards This means that there are multiple starting points and workflows available for users with different roles and needs administrators in charge of managing vFoglight operational users interested in troubleshooting problems throughout their monitored environment users focused on monitoring a specific domain or system or users interested in services management When you log in to vFoglight several monitoring dashboar
21. apters Introducing vFoglight Installation and Setup Overview and Starting Points in vFoglight for users who continue to use the vFoglight Client vFoglight Documentation Suite The vFoglight documentation suite is made up of the core documentation set plus the documentation set for each vFoglight cartridge that you deploy Documentation is provided in a combination of online help PDF and HTML vF oglight Getting Started Guide Online Help You can open the online help by selecting the Help tab from vFoglight s action panel B fogig D Sin tar Welcome to Foghat 5 2 4 User Guide Administ ation and Cont igu ation Guide Command Line Reference Guide ponent Guide Web Component Tutorial Web Component Reference 9999999 PDF The Getting Started Guide What s New Guide System Requirements and Platform Support Guide Installation and Setup Guide set Administration and Configuration Guide vFoglight User Guide Command Line Reference Guide Web Component Guide and Web Component Tutorial are provided as PDF files The PDF guides are included in the zip file downloaded from Vizioncore Adobe Reader is required HTML Release Notes are provided in HTML Core Documentation Set The core documentation set consists of the following files Release Notes HTML Getting Started Guide PDF What s New Guide PDF System Requirements and Platform Support Guide PDF Installation and Setup Guide set all in PDF fo
22. ate Customer Service dial within U K 0870 907 4499 only U K Sales dial within U K only 0870 907 4000 Italy Milan Web Address Support euro dell com International Access Home and Small Business Code 00 Technical Support 02 577 826 90 f Customer Service 02 696 821 14 Country Code 39 City Code 02 Fax 02 696 821 13 Switchboard 02 696 821 12 Corporate Technical Support 02 577 826 90 Customer Service 02 577 825 55 Fax 02 575 035 30 Switchboard 02 577 821 Jamaica E mail Address Technical Support Customer Service Sales dial from within Jamaica only Ia techsupport dell com 1 800 440 920 J apan Kawasaki International Access Code 001 Country Code 81 City Code 44 Web Address Technical Support Dimension and Inspiron Technical Support outside of Japan Dimension and Inspiron Technical Support Dell Precision OptiPlex and Latitude Technical Support outside of Japan Dell Precision OptiPlex and Latitude Technical Support Dell PowerApp Dell PowerEdge Dell PowerConnect and Dell PowerVault Technical Support outside of Japan PowerApp PowerEdge PowerConnect and PowerVault Technical Support Projectors PDAs Printers Routers Technical Support outside of Japan Projectors PDAs Printers Routers Faxbox Service 24 Hour Automated Order Status Service Customer Service Business Sales Division up to 400 employees Preferred Accounts Division Sales ove
23. attached to the nodes and a node can be connected to one or more other nodes Creating a vFoglight model establishes a hierarchical relationship among the nodes that represents information about the collected data Nodes can represent physical elements of the system such as CPU or memory or logical elements such as EJBs Enterprise Java Beans or JSPs Java Server Pages A simple host model instance is illustrated in the diagram below Memory 0 1 This diagram illustrates a collection model instance created using monitoring data for a particular domain for example an infrastructure domain such as Windows and which is a representation of a collection model type 32 vF oglight Getting Started Guide In this collection model instance a host is represented by a node It has three child nodes which represent the CPU memory and disk of the host The CPU and disk nodes also have child nodes that represent the individual processors and file systems respectively The monitoring data that populates this collection model instance is a mix of configuration data host name OS patch level CPU brand clock speed amount of memory and metrics CPU usage allocated memory Each piece of data is stored only once but no context is lost You can know the host name from the CPU or memory nodes even though the host name is not stored along with the CPU or memory information Metric data is also stored as part of the context For exam
24. base and platform you are using See Running the vFoglight Management Server in the Command Line Reference Guide for the full set of options available for starting the Management Server from the command line in either stand alone or HA mode 4 Login to vFoglight See Logging in to vFoglight in the vFoglight User Guide for more information Part 3 Installing or Upgrading Cartridges In addition to cartridges that contain components for monitoring additional parts of your environment vFoglight also comes with a cartridge that contains the vFoglight Agent Manager installers for all supported platforms The cartridge is called Fg AM all 5 2 4 car In addition FglAM platform 5 2 4 car files that contain platform specific vFoglight Agent Manager installers Once the cartridge for the vFoglight Agent Manager is installed you can download or retrieve the installer for your platform and install the vFoglight Agent Manager as described below in Part 4 Installing Configuring and Starting the vFoglight Agent Manager You can install and manage cartridges using either the command line interface or the browser interface In addition you can download agent installers using the browser interface The instructions below assume that you are using the browser interface See Managing Cartridges in the Command Line Reference Guide for information about performing cartridge management tasks from the command line 1 Before you begin Re
25. d automation for their clients systems Vizioncore s solutions have proved successful in organizations from small to mid sized businesses to large enterprises in a wide variety of vertical industries including Financial Services Government Healthcare Manufacturing and High Tech Vizioncore Inc can be found in offices around the globe and at www vizioncore com Introduction to this Guide 11 AboutVizioncore Inc Contacting Dell Note If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit http support dell com 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page Note Toll free numbers are for use within the country for which they are listed 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you Country City Service Type Area Codes International Access Local Numbers and Code Toll Free Numbers Country Code Web and E Mail Addresses City Code Anguilla Web Address www Dell com ai
26. ds are initially selected as starting points and listed under Homes in the navigation panel This chapter provides an overview of dashboards that can be used as starting points in vFoglight two monitoring dashboards listed by default under Homes and one administration dashboard in the Administration module Dashboards gt Administration which can be accessed from the Administration home page Homes gt Administration gt Navigation gt Explore Terminology specific to the vFoglight browser interface is used throughout this chapter see Introducing the Browser Interface in the vFoglight User Guide for more information about these terms Note This chapter uses a facing page layout details about the numbered items shown in the images are provided on the following page Select one of the facing page layout options in your PDF viewer before proceeding This chapter contains the following sections Before Tou Get Stared E 52 E e a cie niit a ner emeret ten end cena oca nc 54 Hosts Dashboard nennen rini neri nente iiie rine 56 Pise M Ei n ro E 58 LU X 60 52 vF oglight Getting Started Guide Before You Get Started The section below provides getting started tips on common elements in the browser interface and features that can affect how you see data in the monitoring dashboards Working in a Current or a Diagnostic Time Range This getting started tip helps y
27. e range 52 Fvoglight Agent Manager starting 46 H Homes navigation panel 51 Host name details dashboard 57 Hosts dashboard 57 real time details monitoring 57 Hosts dashboard Alarms column 57 CPU Memory Disk Network columns 57 Hostname 57 monitoring hosts 56 starting host oriented workflows 56 starting points 56 State indicators 57 l installing vFoglight Agent Manager 46 L large environment monitoring nextsteps 60 List of agents Agent Status dashboard 59 agent status icons 59 agent tagging 59 parameter sorting 59 M Management Server 29 measuring availability on services 29 metric 29 model 27 models topology 27 monitored environment 27 organizing principle for data from 27 relationship between items 27 monitoring data 28 monitoring hosts Hosts dashboard 56 monitoring services Services dashboard 54 N navigation panel Homes 51 next steps Index 63 after reading this guide 60 configuring browser interface 60 creating custom dashboards 60 creating custom views 60 large environment monitoring 60 performing administrative tasks 60 services monitoring 60 specific domain monitoring 60 0 observation 29 Outstanding Alarm s for Selected Categories view Alarms column 55 changing alarm perspective 55 changing information categories 55 details popup 55 filtering alarms 55 Outstanding Alarm s view Alarms column 57 changing alarm perspective 57 changing information categories 57 details p
28. el for example CPU utilization on a particular monitored host Metric A simple value observation measured over time for example a count rate or percentage Service In vFoglight a service is defined as any grouping of meaningful Service Levels Service Level Agreement SLA Application vFoglight Management Server or interesting things in your monitored environment for example a business process or an application A service is often governed by a Service Level Agreement SLA Foglight allows you to define a new service and edit existing services See Services on page 32 for more information In vFoglight service levels are availability measurements on services See Service Levels Alarms and State on page 33 for more information An agreement between information technology managers and end users on the availability of system and application resources A set of tiers in which each tier contains a set of monitored elements for example hosts and servers A tier has a defined flow that represents data moving from the user to back end systems Foglight allows you to build models that represent your monitored applications in a way that makes sense to you A new service is automatically created for each new application See Applications on page 34 for more information The central component of vFoglight The Management Server receives information from agents stores and processes data and makes
29. ents by one or more of the following parameters Host Name Agent Name Namespace Type Version Build Tags Status and Properties Tip The agent list can be filtered by whole or partial parameters Simply start typing the parameter in the appropriate Filter by field to cause vFoglight to filter the list 2 List of agents displays the created agents listing for each instance details such as its name version type and the name of the host on which it is running The Activated e Data Collection Started 3 and Data Collection Stopped icons indicate the status of each agent Any tags applied to the agents are also listed in this table See Editing Agent Tags in the Administration and Configuration Guide for more information Tip In the list of agents click a column header to sort the table by that parameter 3 Deploy Agent Package and Create Agent buttons allow you to deploy agents to a host where the vFoglight Agent Manager is running and create new agent instances See Using the Agent Status dashboard to deploy an agent package and Using the Agent Status Dashboard to create agent instances in the Administration and Configuration Guide for more information Tip If you want to deploy and create agents on multiple hosts use the Deploy Agent Package and Create Agent dialogs accessible from the Agent Hosts dashboard Administration Agents Agent Hosts Deploy Agent Package and Create Agent See Depl
30. ess Technical Support Fax supp support del customer ort dell com cn l com cn email cn dell com 592 818 14350 Technical Support Dimension and Inspiron toll free 800 858 2969 Technical Support OptiPlex Lattitude and Dell toll free 800 858 0950 Precision Technical Support Servers and Storage toll free 800 858 0960 Technical Support Projectors PDAs Switches toll free 800 858 2920 Routers etc Technical Support Printers toll free 800 858 2311 Customer Service toll free 800 858 2060 Customer Service Fax 592 818 1308 Home and Small Business toll free 800 858 2222 Preferred Accounts Division toll free 800 858 2557 Large Corporate Accounts GCP toll free 800 858 2055 Large Corporate Accounts Key Accounts toll free 800 858 2628 Large Corporate Accounts North toll free 800 858 2999 Large Corporate Accounts North Government and toll free 800 858 2955 Education Large Corporate Accounts East toll free 800 858 2020 Large Corporate Accounts East Government and toll free 800 858 2669 Education Large Corporate Accounts Queue Team toll free 800 858 2572 Large Corporate Accounts South toll free 800 858 2355 Large Corporate Accounts West toll free 800 858 2811 Large Corporate Accounts Spare Parts toll free 800 858 2621 Columbia Web Address www dell com co E Mail Address la techsupport dell com Technical Support Customer Service Sales 01 800 915 4755 Costa Rica Web Address www dell com cr E Mail Add
31. ess Sales 0820 240 530 00 Country Code 43 Home Small Business Fax l 0820 240 530 49 City Code 1 Home Small Business Customer Service 0820 240 530 14 Home Small Business Support 0820 240 530 17 Preferred Accounts Corporate Customer 0820 240 530 16 Service Preferred Accounts Corporate Customer 0820 240 530 17 Switchboard 0820 240 530 00 Bahamas Web Address www dell com bs E Mail Address la techsupport dell com Technical Support Customer Service Sales toll free 1 866 874 3038 Barbados Web Address www dell com bb E Mail Address Technical Support Customer Service Sales la techsupport dell com 1 800 534 3142 Belgium Brussels Web Address Support euro dell com General Support 02 481 92 88 General Support Fax 02 481 92 95 Customer Service 02 713 15 65 Corporate Sales 02 481 91 00 Fax 02 481 91 99 Switchboard 02 481 91 00 Bolivia Web Address www dell com bo E Mail Address la_techsupport dell com Technical Support Customer Service Sales toll free 800 10 0238 Brazil Web Address www dell com br International Access Code 00 Country Code 55 City Code 51 E Mail Address Customer Service and Tech Support Technical Support Fax Customer Service Fax Sales BR_TechSupport dell com 0800 970 3355 51 2104 5470 51 2104 5480 0800 722 3498 British Virgin Islands Technical Support Customer Service Sales toll free 1 866 278 6820 Brunei Technical Support Penang Malaysia 604 633 4966 Cou
32. esses or hostnames HTTP proxy server URL and authentication information Aspecial SSL override option for using a self signed server SSL certificate 48 vF oglight Getting Started Guide See the file fglam config xml in the directory in which the vFoglight Agent Manager is installed for details about these and other configuration options See also Configuring the vFoglight Agent Manager in the Installation and Setup Guide for information about a vFoglight Agent Manager configuration interface that you can run after installation The vFoglight Agent Manager automatically detects HA enabled Management Servers and configures itself for them However you might need to perform some additional configuration if for example a Management Server in the HA cluster has special SSL certificate requirements or if it is using a proxy Depending on the platform on which the vFoglight Agent Manager is installed and the mode in which vFoglight is running you may need to perform additional configuration steps For example Ifyou are running vFoglight in HA mode see Getting Started with Server Commands in the chapter Managing the vFoglight Management Server in the Command Line Reference Guide for information about configuring the Remote Monitor utility Start the vFoglight Agent Manager See Running the vFoglight Agent Manager in the Installation and Setup Guide for information about starting the vFoglight Agent Manager
33. for VMWare If you are responsible for the availability of a set of hosts and prefer to think in terms of systems this dashboard can be helpful as it allows you to view a summary of the state and performance of those hosts In addition you can filter the list of hosts to show all hosts only active hosts or only the hosts associated with a particular service General gt Actions gt Host Filter from the action panel You can also use this dashboard as the starting point in a host oriented workflow Hosts G Tuesday November 25 2008 3 55 PM Now 4 0 hours Cpu Memory Disk Network Utilization Current Utilization Current Utilization Current Utilization 96 A 0 Starting Points in vFoglight 57 Hosts Dashboard 1 State indicators allow you to see at a glance the state of the listed hosts Each indicator shows the aggregate alarm state of the host which is determined by the most severe alarm for the host In this dashboard the indicator represents a state rollup from the host and its children excluding the state of agents on that host 2 Host name clicking the host name allows you to drill down to a real time monitor that provides you with an overview of that host s health Drill down to this monitor if you want to see detailed information about how a host is functioning for the time range displayed at the top of the dashboard A different monitor appears depending on whether the host is physical identified by
34. he vFoglight Management Server Agents can monitor the availability and performance of many aspects of your environment including network services operating systems databases virtual hosts log files file systems disk space and utilization top processes custom applications application servers and Web servers There are several types of agents One or more instances of each type of agent managed by the vFoglight Agent Manager can be deployed per host For example there is an agent that collects metrics from the operating system of the host machine vFoglight also includes internal agents that monitor vFoglight components and services See the Administration and Configuration Guide for more information about managing and configuring agents See the documentation for the cartridge in which the agent was included for details about each agent First Steps This chapter includes instructions on downloading vFoglight documentation and software packages Follow these instructions if you want to download vFoglight 5 2 4 This chapter contains the following sections EILE IN WF GNIS E 39 LCD D E 40 Downloading vFoglight The vFoglight application and documentation can be easily downloaded from the Downloads page at www vizioncore com To download vFoglight 1 2 Access the Vizioncore web page at http www vizioncore com On the navigation bar click Downloads The Downloads page appea
35. he guides those guides are referred to specifically either by name or type Before You Get Started Before you install or upgrade vFoglight review the components you plan to install or upgrade and ensure that you have the necessary information such as port numbers and server names or the target installation locations In addition before you begin you need to Determine if you are going to set up and run the vFoglight Management Server in High Availability HA mode or as a standalone server Note HA mode is only available in vFoglight Pro Decide whether to use an embedded or external database The System Requirements and Platform Support Guide contains information you should review prior to installation such as Supported platforms and Web browsers Installation recommendations Hardware requirements for the vFoglight Management Server and database JRErequirements Installation and Setup Overview 43 Part 1 Installing or Upgrading the vFoglight Management Server The Installation and Setup Guide also contains a brief overview of hardware requirements and installation recommendations Prior to installing vFoglight review the System Requirements and Platform Support Guide as well as Before Installing vFoglight and Preparing to Install in the Installation and Setup Guide Part 1 Installing or Upgrading the vFoglight Management Server The vFoglight 5 2 4 installer allows you either to install a new
36. hone Numbers Server Support E mail Address Phone Numbers Gold Support Only E mail Address Phone Numbers Customer Service Home and Small Business Large Corporate Accounts Sales Large Corporate Accounts Home and Small Business support ap dell com india support _desktop dell com india support notebook dell com 080 25068032 or 080 25068034 or your city STD code 60003355 or toll free 1 800 425 8045 india support Serveredell com 080 25068032 or 080 25068034 or your city STD code 60003355 or toll free 1 800 425 8045 eec apGdell com 080 25068033 or your city STD code 60003355 or toll free 1 800 425 9045 India care HSB dell com toll free 1800 4254051 India care REL dell com toll free 1800 4252067 1600 33 8044 1600 33 8046 Ireland Cherrywood Web Address International Access Support euro dell com Code 00 Technical Support C E mail Address dell direct support dell com ountry Code 353 i City Code 1 Business computers 1850 543 543 Home computers 1850 543 543 At Home Support 1850 200 889 Sales Home 1850 333 200 Small Business 1850 664 656 Medium Business 1850 200 646 Large Business 1850 200 646 E mail Address Dell IRL Outlet dell com Customer Service Home and Small Business 204 4014 Business greater than 200 employees 1850 200 982 General Fax Sales fax 204 0103 Switchboard 204 4444 U K Customer Service dealing with U K only 0870 906 0010 Corpor
37. i Host Hosti Related NT Processor Utilization Data Browser In some cases however the alarm might have occurred close enough to the current moment that the last quarter of the diagnostic time range would cover a span of time that is in the future If that is the case vFoglight sets the diagnostic time range to end at the current moment shown as Now in the time range display When you are working in a diagnostic time range no new data is displayed in the views on the dashboard vFoglight indicates that you have frozen the time range and entered a diagnostic time range by presenting a frozen time range i5 icon in the time range display 5 Tuesday August 12 2008 7 41 AM 11 41 AM 4 0 hours Hovering over the icon displays a message that identifies the time range as frozen and informs you how to switch to real time The time range is in the past click to switch to real time Until you unfreeze the time range all drilldowns and navigation to views that use the global time range are frozen in this diagnostic time range Unfreezing the time range causes it to revert to the last monitoring time range that you used For more information on current and diagnostic time ranges see Time Range in the vFoglight User Guide 54 vF oglight Getting Started Guide Services Dashboard This section provides an introduction to the Services dashboard For details about this dashboard see Monitoring Services in the vFoglight
38. ight browser interface vFoglight has a browser interface that displays data collected by vFoglight agents in your monitored environment It allows you to view this data in various formats and levels of detail You can also use this interface to perform administrative tasks such as managing agents users security data rules and cartridges 36 vF oglight Getting Started Guide The browser interface also includes the Administration home page which allows you to navigate to all Administration dashboards and presents a summary of information about vFoglight from an administrative perspective The browser interface consists of three areas A navigation panel that Lists all of the dashboards that are available for viewing in the display area by the current user Provides access to the Administration home page and to the pages where you perform administrative tasks A display area in which you can view and create dashboards and reports e An action panel that Lists the various actions that you can perform on the dashboard that is currently displayed Contains views and data that can be added to a dashboard or report that you are creating Provides access to the online help Note The action panel is referred to as the page panel in the Web Component Framework documentation for example in the Web Component Reference See the Foglight User Guide and the Administration and Configuration Guide for more information
39. ional Customer Service Home Small Business Sales Relational Sales Home Small Business Sales Fax Relational Sales Fax 020 674 42 00 020 674 43 25 020 674 55 00 020 674 50 00 020 674 47 75 020 674 47 50 Switchboard 020 674 50 00 Switchboard Fax 020 674 47 50 New Zealand Web Address Support ap dell com International Access Code 00 Country Code 64 E mail Address Technical Support Customer Service Sales Support ap dell com contactus 0800 441 567 Nicaragua Web Address E mail Address Technical Support Customer Service Sales www dell com ni la techsupportedell com 001 800 220 1377 Norway Lysaker Web Address Support euro dell com Nu Technical Support 671 16882 International Access Code 00 Relational Customer Service 671 17575 C Home Small Business Customer Service 231 62298 ountry Code 47 P Switchboard 671 16800 Fax Switchboard 671 16865 Panama Web Address www dell com pa E mail Address la techsupport dell com Technical Support Customer Service Sales 011 800 507 1264 Peru Web Address www dell com pe E mail Address Technical Support Customer Service Sales la techsupport dell com 0800 50 669 Poland Warsaw International Access Web Address E mail Address support euro dell com pl support tech dell com Customer Service Phone 57 95 700 Code 011 Customer Service 5795 999 Country Code 48 Sales 57 95 999 City Code 22 Cu
40. it available in the browser interface See vFoglight Management Server on page 35 for more information 30 vF oglight Getting Started Guide Term Definition vFoglight Agent A component that manages agents installed on monitored hosts Manager See vFoglight Agent Manager on page 37 for more information Cartridge A unit that is added to the vFoglight Management Server Cartridges contain components that extend the functionality of vFoglight such as agents rules and views See Cartridges on page 37 for more information Agent A vFoglight component that monitors a specific part of your environment such as an operating system application or server Agents collect data from your monitored environment and send it to the Management Server See Agents on page 38 for more information Rule A piece of business logic that links a condition with a result vFoglight evaluates rule conditions against monitoring data Ifa condition evaluates to true the results that are configured for that condition occur for example an alarm is fired and an email is sent Registry Variable A variable stored in the vFoglight registry that can be used in rule conditions actions and expressions The value of a vFoglight registry variable can be configured to change over time Traditional monitoring systems collect metrics from agents and present them to you The context for these metrics for example host from
41. ither embedded or external and want to migrate data to it from an existing MySQL database follow the instructions in Migrating Data from an Existing Database in the Installation and Setup Guide for your platform and type of MySQL database embedded or external Initialize the Database e If you are using an external database the database must be initialized successfully before you can run vFoglight Ifyou are using the embedded database the initialization is performed when you start the vFoglight Management Server Start the vFoglight Management Server The vFoglight Management Server can be run in stand alone mode in High Availability HA mode if you are using an external database or as a Windows service Installation and Setup Overview 45 Part 3 Installing or Upgrading Cartridges See Starting and Stopping the vFoglight Management Server in the Installation and Setup Guide for information about starting and stopping the Management Server For information about running the Management Server as a Windows service see Starting the vFoglight Management Server as a Windows Service in the version of Installation and Setup Guide Installing on Windows for the database you are using For information about running the Management Server in HA mode see High Availability Mode and Starting and Stopping the Server in High Availability Mode in the version of the Installation and Setup Guide for the external data
42. light Agent Manager In situations where unauthenticated or headless access to the installers is required you can access a URL for direct download using a browser or a file retrieval tool for example Wget No login to vFoglight is required For instructions on navigating to and downloading installers from this URL see Using the vFoglight Agent Manager Installer Servlet in the Installation and Setup Guide for your platform Install the vFoglight Agent Manager If you are installing a new vFoglight Agent Manager There are different ways to install the vFoglight Agent Manager using the installer GUI from the command line or using the silent non interactive installer Follow the appropriate set of instructions in Installing the vFoglight Agent Manager in the Installation and Setup Guide for your platform If you are upgrading from the vFoglight Client to the vFoglight Agent Manager Consult the vFoglight 5 2 4 Upgrade Field Guide for detailed upgrade instructions Configure the vFoglight Agent Manager Some configuration of the vFoglight Agent Manager can be performed during installation In addition the vFoglight Agent Manager can be configured after installation for example to set items such as The host display name the host name reported by the vFoglight Agent Manager instance This setting can be used in situations where the host name is not sufficient such as when a host machine is configured with multiple IP addr
43. months may be relevant to your Management Planning service but not to your Billing Application service In this case you would not want Fatal alarms fired by this rule for a component of the Billing Application service to signal a service outage vFoglight allows you to specify the alarms that are relevant to a given service by means of Alarm Filters See Filtering Alarms in the Foglight User Guide for more information Applications An application is a set of tiers Each tier contains a set of monitored elements such as hosts and servers A tier has a defined flow that represents the data moving from the user to the back end systems vFoglight allows you to build application models using components from existing collection models Application models represent data in a way that makes sense to you by defining a business process including user transactions application tiers and locations of servers and hosts Application models summarize the relationship between your experience of your monitored applications and the information technology infrastructure vFoglight builds this type of model by gathering data from the perspective of business functions rather than from isolated pieces of the infrastructure A new service is automatically created for a new application See the Foglight User Guide for more information vFoglight Structure vFoglight is offered in two editions vFoglight Standard SE and vFoglight Pro vFogligh
44. nes in your monitored environment A business process such as retail banking A service is often governed by a Service Level Agreement SLA vFoglight allows you to define a new service you can also make changes to existing services such as renaming a service while preserving the history for that service Introducing vF oglight 33 How vFoglightWorks When you define a service a corresponding service level is automatically created You can also use Alarm Filters to decide what alarms are relevant to a given service and can impact the availability of that service See Services and availability below for more information Using the Dynamic Managed Components feature you can define a set of components that will be automatically included in a service when certain data arrives The monitoring dashboards in Foglight are organized around the theme of services See the Foglight User Guide for more information about working with services Service Levels Alarms and State In vFoglight service levels are availability measurements on services Default service levels measure availability based on the state of individual nodes in a model instance A vFoglight rule evaluates a series of conditions designed to create an alarm if a performance problem an exception condition has occurred The alarm has one of three severity levels Warning Critical or Fatal Rules are associated with nodes in the model When one of the conditions of a r
45. ng 46 vFoglight component agent 30 cartridge 30 Management Server 29 vFoglight Editions vFoglight Pro 34 vFoglight SE 34 vFoglight Management Server 29 vFoglight registry 30 viewing services state Services dashboard 54
46. nning you may need to configure it or change its settings For example 44 vF oglight Getting Started Guide Ifyou are using an external database and chose the installer option to manually set up the database later see Manual Database Configuration in the Installation and Setup Guide for your platform and external database Ifyou are using an external MySQL database see External MySQL Database Access for Remote Users in the Installation and Setup Guide for using an external MySQL database on your platform e If you are using an external MySQL database and want to set up an encrypted database connection see Setting Up an Encrypted Database Connection with SSL in the Installation and Setup Guide for using an external MySQL database on your platform For more information see vFoglight Settings in the Installation and Setup Guide for the platform and database you are running Consult the Installation Troubleshooting section in the vFoglight Release Notes if you encounter problems when performing the steps listed above Part 2 Initializing the Database Starting the vFoglight Management Server and Logging In The steps outlined in this section assume that you have already installed the vFoglight Management Server If you have not refer to Part 1 Installing or Upgrading the vFoglight Management Server for more information before proceeding 1 Before you begin If you are running a MySQL database e
47. ntry Code 673 Customer Service Penang Malaysia 604 633 4888 Transaction Sales Penang Malaysia 604 633 4955 Canada North York Online Order Status Web Address www dell ca ostatus Ontario AutoTech automated Hardware and Warranty International Access Code 011 Support Customer Service Home Home Office Small Business Medium Large Business Government Education Hardware Warranty Phone Support Computers for Home Home Office Computers for Small Medium Large Business Government Printers Projectors Televisions Handheld Digital Jukebox and Wireless Sales Home and Home Office Sales Small Business Medium Large Business Government Spare Parts and Extended Service support ca dell com toll free 1 800 247 9362 toll free 1 800 847 4096 toll free 1 800 906 3355 toll free 1 800 387 5757 toll free 1 800 847 4096 toll free 1 800 387 5757 1 877 335 5767 toll free 1 800 999 3355 toll free 1 800 387 5752 toll free 1 800 387 5755 1 866 440 3355 Cayman Islands E Mail Address Technical Support Customer Service Sales Ia techsupportadell com 1 877 262 5415 Chile Santiago Country Code 56 City Code 2 Web Address E Mail Address Sales and Customer Support www dell com cl la techsupport dell com toll free 1230 020 4823 China Xiamen Country Code 86 City Code 592 Technical Support Web Address Technical Support E Mail Address Customer Service E Mail Addr
48. oll free 1 800 394 7488 toll free 1 800 394 7478 toll free 1 800 394 7430 option 6 toll free 1 800 394 7412 toll free 1 800 394 7419 Slovakia Prague International Access Code 00 Country Code 421 Web Address E mail Address Technical Support Customer Service Fax Tech Fax Switchboard Sales support euro dell com czech delledell com 02 5441 5727 420 22537 2707 02 5441 8328 02 5441 8328 02 5441 8328 02 5441 7585 South Africa Web Address support euro dell com J ohannesburg E mail Address dell_za_suppor dell com International Access Gold Queue 011 709 7713 Code 09 091 Technical Support 011 709 7710 Country Code 27 Customer Service 011 709 7707 Sales 011 709 7700 City Code 11 Spain Madrid Web Address Support euro com Home and Small Business International Access Technical i 21001 Code 00 echnica Support 902 100 130 Customer Service 902 118 540 Country Code 34 City Code 91 Sales 902 118 541 Switchboard 902 118 541 Fax 902 118 539 Corporate Technical Support 902 100 130 Customer Service 902 115 236 Switchboard 91 722 92 00 Fax 91 722 95 83 Sweden Upplands Web Address support euro dell com Vasby Technical Support 08 590 05 199 International Access Code 00 Country Code 46 City Code 8 Relational Customer Service Home Small Business Customer Service Employee Purchase Program EPP Support Technical Support Fax 08 590 05 642 08 587 70 527 020 140 14 44
49. om tt la techsupport dell com toll free 1 888 799 5908 Turks and Caicos Islands Web Address E mail Address Technical Support Customer Service Sales www dell com tc la techsupportedell com toll free 1 877 441 4735 U K Bracknell International Access Code 00 Country Code 44 City Code 1344 Web Address E mail Address Customer Service Website Sales Home and Small Business Sales Corporate Public Sector Sales Customer Service Home and Small Business Corporate Preferred Accounts 500 5000 employees Global Accounts Central Government Local Government amp Education upport euro delI com dell direct supportedell com support euro dell com uk en ECare form home asp 0870 907 4000 01344 860 456 0870 906 0010 01344 373 185 0870 906 0010 01344 373 186 01344 373 196 01344 373 199 Health 01344 373 194 Technical Support Corporate Preferred Accounts PCA 10004 0870 908 0500 employees Other Dell Products 0870 353 0800 General Home and Small Business Fax 0870 907 4006 Uruguay Web Address www dell com uy E mail Address Technical Support Customer Service Sales la techsupport dell com toll free 000 413 598 2521 U S A Austin Texas International Access Code O11 Country Code 1 Automated Order Status Service AutoTech portable and desktop computers Hardware and Warranty Support Dell TV Printers and Projectors for Relationship customers Con
50. opup 57 filtering alarms 57 P parameter sorting List of agents 59 performing administrative tasks nextsteps 60 R real time range 52 real time details monitoring 57 registry variable 30 Remote Monitor 48 rollup of alarms forservices 33 rule 30 64 vF oglight Getting Started Guide S service 29 defined 54 service level 29 service level agreement 29 Service Level Compliance column details popup 55 Services dashboard 55 services availability 33 custom 54 Services dashboard Alarms column 55 Categories and Services view 55 monitoring services 54 Service Level Compliance column 55 starting service oriented workflows 54 viewing services state 54 services monitoring nextsteps 60 severe state components determining compliance levels 55 SLA 29 sparkline values CPU Memory Disk Network columns 57 specific domain monitoring nextsteps 60 starting vFoglight Agent Manager 46 starting agent oriented workflows Agent Status dashboard 58 starting host oriented workflows Hosts dashboard 56 starting points Agent Status dashboard 58 customizable dashboards 51 Hosts dashboard 56 starting service oriented workflows Services dashboard 54 State indicators Hosts dashboard 57 suite 7 T text conventions 10 time range current real time 52 diagnostic frozen 52 topology 27 topology object property 28 U unfreezing the time range 52 V vFoglight downloading 39 vFoglight Agent Manager 30 configuring 46 installi
51. osts and virtual machines With vFoglight administrators can quickly determine the root cause of an incident or problem track virtual machine VM movements and understand their impact and identify contention for resources between virtual machines About this Guide The Getting Started Guide introduces you to vFoglight concepts and components It provides a high level overview of the installation and setup procedures and suggests starting points in the vFoglight browser interface In addition it provides instructions for getting started with SupportLink and downloading vFoglight This guide is intended as an overview for any user getting started with vFoglight Users who are new to vFoglight can use this guide as an introduction to the topics and procedures described above New users may want to consult this guide prior to following the procedures described in the Installation and Setup Guide the Administration and Configuration Guide and the Foglight User Guide More experienced users can use this guide as a high level outline of these topics and procedures or as a supplement to the Installation and Setup Guide the Administration and Configuration Guide and the Foglight User Guide The Getting Started Guide is organized as follows Chapter 1 Introducing vFoglight Introduces vFoglight by discussing how vFoglight works defining key concepts and terms and describing vFoglight components Chapter 2 First Steps Includes instruc
52. ou understand whether you are working in a real time range or a diagnostic time range and how to switch from one to the other Note Some pages do not take a time range input and so do not display a time range By default the time range at the top of a dashboard is in real time When the time range is in real time the icon and the word Now are shown in the time range display gt Tuesday August 12 2008 7 44 AM Now 4 0 hours Hovering over the real time range icon displays a message that identifies the time range as real and informs you how to freeze the time range The time range is real time click to freeze If you drill down on an alarm vFoglight disconnects from real time and enters a diagnostic time range The diagnostic time range spans the same length of time as the current time range did prior to the drill down Within a diagnostic time range vFoglight typically sets three quarters of this span to occur prior to the alarm being fired and one quarter to occur after For example if the current time range spans four hours when you drill down on an alarm the diagnostic time range also covers a four hour interval from three hours prior to when the alarm fired to one hour after it fired as shown in the image below md Points in vFoglight 53 Before You Get Started KO Diagnostic time range Friday August 8 2008 10 22 AM 2 22 PM 4 0 hours Processor Tablet Health Alarms W Agent Windows System on Host
53. oying agent packages to multiple hosts and Creating agent instances on multiple hosts in the Administration and Configuration Guide for more information 4 Button array allows you to perform various actions related to the selected agent The set of buttons that are enabled depends on the state of the selected agent This set also varies if you have selected more than one agent See Accessing the Agent Status Dashboard in the Administration and Configuration Guide for more information about the actions you can perform after clicking these buttons 60 vF oglight Getting Started Guide Next Steps Your next steps depend on how you are using this guide and the way you want to use vFoglight Some examples are provided below If you read this guide prior to installing vFoglight select the appropriate platform and database specific Installation and Setup Guide and follow the instructions for installing and configuring vFoglight If you are an operator responsible for monitoring a large environment you can follow a service or host oriented workflow For example if you are responsible for ensuring the availability of all Windows hosts in your monitored environment you can follow a service oriented workflow based around the Hosts gt Windows service that begins in the Services dashboard Alternatively if you prefer a less abstract approach you can follow a host oriented workflow that begins in the Hosts dashboard If you are a
54. ple if there are two hosts the CPU usage for Host A would be stored with the Host A instance What is truly innovative about vFoglight is that these models can be built for any domain at any time A model instance can be built at the click of a button in the browser interface using the service builder or application builder or as a result of new data arriving in the vFoglight Management Server vFoglight models have been built for multiple domains including Java NET database and custom applications Siebel PeopleSoft Oracle E Business More importantly models can be built that represent anything in your monitored environment your organizational structure the physical layout of your server room or the geographical distribution of your data centers Once built the artifacts that are part of a model are packaged into a cartridge a car file and installed on the vFoglight Management Server Services In the context of vFoglight a service can be any component or group of components that you want to monitor Typically a service is a grouping of meaningful or interesting things Some services are created automatically for example for monitored hosts but most services are created by you to reflect what you find interesting and are responsible for monitoring Examples of services include e An application including its web servers application servers and databases Acollection of related systems such as all Windows machi
55. pport euro dell com International Access Code 00 Technical Support Gold Service Technical Support 00800 44 14 95 18 00800 44 14 00 83 Switchboard 2108129810 Country Code 49 Gold Service Switchboard 2108129811 Sales 2108129800 Fax 2108129812 Grenada Web Address www dell com gd E Mail Address Technical Support Customer Service Sales la techsuppo dell com toll free 1 866 540 3355 Guatemala Web Address www dell com gt E Mail Address la techsupport dell com Technical Support Customer Service Sales 1 800 999 0136 Guyana E Mail Address Ia techsupportadell com Technical Support Customer Service Sales toll free 1 877 270 4609 Hong Kong Web Address support ap dell com International Access Code 001 Country Code 852 Technical Support E mail Address Technical Support Dimension and Inspiron Technical Support OptiPlex Latitude and Dell Precision Technical Support Servers and Storage Technical Support Projectors PDAs Switches Routers etc Customer Service Large Corporate Accounts Global Customer Programs Medium Business Division Home and Small Business Division support dell com cn email 00852 2969 3188 00852 2969 3191 00852 2969 3196 00852 3416 0906 00852 3416 0910 00852 3416 0907 00852 3416 0908 00852 3416 0912 00852 2969 3105 India Dell Support Website Portable and Desktop Support Desktop Support E mail Address Portable Support E mail Address P
56. r 400 employees Public Sales government agencies educational institutions and medical institutions Global Segment Japan Individual User Individual User Online Sales Individual User Real Site Sales Switchboard support jp dell com toll free 0120 198 26 81 44 520 1435 toll free 0120 198 433 81 44 556 3894 toll free 0120 198 498 81 44 556 4162 toll free 0120 981 690 81 44 556 3468 044 556 3490 044 556 3801 044 556 4240 044 556 1465 044 556 3433 044 556 5963 044 556 3469 044 556 1657 044 556 2203 044 556 4649 044 556 4300 Korea Seoul International Access Web Address Technical Support Customer Service Technical Support Dimension PDA Electronics Support ap delI com toll free 080 200 3800 toll free 080 200 3801 Code 001 Country Code 82 and Accessories City Code 2 Sales toll free 080 200 3600 i Fax 2194 6202 Switchboard 2194 6000 Latin America Customer Technical Support Austin Texas 512 728 4093 U S A Customer Service Austin Texas U S A 512 728 3619 Fax Technical Support and Customer Service 512 728 3883 Austin Texas U S A Sales Austin Texas U S A 512 728 4397 SalesFax Austin Texas U S A 512 728 4600 or 512 728 3772 Luxemborg Web Address Support euro dell com International Access Support U 3420808075 Code 00 Home Small Business Sales 32 0 2 713 15 96 Corporate Sales 2625 77 81 Country Code 352 Customer Service 32 0 2 481 91 19 Fa
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58. rmat e Installation and Setup Guide Jnstalling on Windows with an Embedded MySQL Database e Installation and Setup Guide Installing on Windows with an External MySQL Database Introduction to this Guide 9 vFoglight Documentation Suite e Installation and Setup Guide Installing on Windows with an External Oracle Database Administration and Configuration Guide PDF and online help vFoglight User Guide PDF and online help Advanced Configuration Guide set Command Line Reference Guide PDF and online help Web Component Guide PDF and online help Web Component Tutorial PDF and online help Web Component Reference online help Cartridge Documentation Sets When you deploy a cartridge the documentation set for the cartridge is installed The online help for the cartridge is integrated automatically with the core vFoglight help When you open the help the name of the cartridge is displayed in a top level entry within the table of contents Some cartridges include additional PDF guides which may be one or more of the following a Getting Started Guide an Installation Guide a User Guide and a Reference Guide Feedback on the Documentation We are interested in receiving feedback from you about our documentation For example did you notice any errors in the documentation Were any features undocumented Do you have any suggestions on how we can improve the documentation All comments are welcome Please s
59. rs Select vFoglight from the list of available software Note If you have purchased or are evaluating vFoglight Pro the components for the Cartridge for Operating Systems must also be downloaded from the Vizioncore Downloads page Under Download Queue in the upper right click Download Now In the E mail field enter a valid e mail address Click Continue If you have previously downloaded software with this e mail address you will receive a Success message 40 vF oglight Getting Started Guide If you have not previously downloaded software or are using a different e mail address than used previously you will be prompted to provide some basic information before downloading Complete the information and click Continue 6 Access your e mail client and open the mail from downloads 7 Click the link for the software package a zip file that you want to download A file download dialog appears 8 Click Save to proceed with downloading the documentation or software package Next Steps Once you have downloaded the vFoglight v 5 2 4 documentation and software package you can get started with the installation and setup process See Installation and Setup Overview for summaries of the main steps involved in installing or upgrading and configuring vFoglight 4 Installation and Setup Overview This chapter contains the following sections Getting Started with the Installation and Setup Process
60. s where unauthenticated or headless access to the installers is required you can access a URL for direct download using a browser or a file retrieval tool for example Wget 1 Before you begin Ensure that the vFoglight Management Server is running and that you have logged in to vFoglight Ensure that you have the required permissions from your vFoglight administrator for the dashboards under the Administration module Identify the host name and Management Server port of each vFoglight Management Server with which the vFoglight Agent Manager is supposed to communicate Installation and Setup Overview 4 Part 4 Installing Configuring and Starting the vFoglight Agent Manager Download or retrieve the vFoglight Agent Manager installer The different ways to obtain the installer for your platform fglam lt platform gt binlexe are described below See the table in vFoglight Agent Manager Platform Support Matrix in the Installation and Setup Guide for the name of the installer for your platform Download the installer from the Components for Download dashboard in vFoglight to each machine where you want to install the vFoglight Agent Manager For instructions on navigating to and downloading installers from this dashboard see Using the Components for Download Dashboard in the Installation and Setup Guide for your platform Download or retrieve the installer from a URL to each machine where you want to install the vFog
61. shboard 58 Administrator role Agent Status dashboard 58 after reading this guide next steps 60 agent 30 defined 58 Agent Hosts dashboard creating deploying multiple hosts agents 59 agent management component 30 Agent Status dashboard Administrator role 58 agent tagging 58 Button array 59 Create Agent button 59 Deploy Agent Package button 59 filtering fields 59 List of agents 59 starting agent oriented workflows 58 starting points 58 agent status icons List of agents 59 agent tagging Agent Status dashboard 58 List of agents 59 alarm rollup for services 33 Alarms column Hosts dashboard 57 Outstanding Alarm s for Selected Categories view 55 Outstanding Alarm s view 57 Index 61 Services dashboard 55 application 29 availability measurement on services 29 availability of services 33 business processes 29 Button array Agent Status dashboard 59 C cartridge 30 supported in vFoglight Pro 37 Supported in vFoglight SE 37 Categories and Services view details popup 55 Services dashboard 55 Category Selector dialog filtering categories 55 changing alarm perspective Outstanding Alarm s for Selected Categories view 55 Outstanding Alarm s view 57 changing information categories Outstanding Alarm s for Selected Categories view 55 Outstanding Alarm s view 57 collection domain 28 collection model 28 component vFoglight Agent Manager 30 configuring vFoglight Agent Manager 46 configuring browser interface nextsteps 6
62. stomer Service Fax 57 95 806 Reception Desk Fax 57 95 998 Switchboard 57 95 999 Portugal Web Address Support euro dell com nternational A ness Technical Support 707200149 Code 00 Customer Service 800 300 413 Sales 800 300 410 or 800 300 411 or Country Code 351 800 300 412 or 21 422 07 10 Fax 21 424 01 12 Puerto Rico Web Address www dell com pr E mail Address Technical Support Customer Service Sales la techsupport dell com 1 877 537 3355 St Kitts and Nevis Web Address E mail Address Technical Support Customer Service Sales www dell com kn la techsupport dell com toll free 1 866 540 3355 St Lucia Web Address E mail Address Technical Support Customer Service Sales www dell com Ic la techsupport dell com toll free 1 866 464 4352 St Vincent and the Web Address www dell com vc Grenadines E mail Address la techsupport dell com Technical Support Customer Service Sales toll free 1 866 464 4353 Singapore NOTE The phone numbers in this section should International Access Code 005 Country Code 65 be called from within Singapore or Malaysia only Web Address Technical Support Dimension Inspiron and Electronics and Accessories Technical Support OptiPlex Latitude and Dell Precision Technical Support PowerApp PowerEdge PowerConnect and PowerVault Customer Service Transaction Sales Corporate Sales support ap dell com toll free 1 800 394 7430 t
63. sumer Home and Home Office Support for Dell products Customer Service Employee Purchase Program EPP Customers Financial Services Web Address Financial Services lease loans Financial Services Dell Preferred Accounts DPA Business Customer Service Employee Purchase Program EPP Customer s Support for printers projectors PDAs and MP3 players Public government education and healthcare Customer Service and Support Employee Purchase Program EPP Customers Dell Sales Dell Outlet Store Dell refurbished computers Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Fax Dell Services for the Deaf Hard of Hearing or Speech Impaired toll free 1 800 433 9014 toll free 1 800 247 9362 toll free 1 877 459 7298 toll free 1 800 624 9896 toll free 1 800 624 9897 toll free 1 800 695 8133 www dellfinancialservices com toll free 1 877 577 3355 toll free 1 800 283 2210 toll free 1 800 624 9897 toll free 1 800 695 8133 toll free 1 877 459 7298 toll free 1 800 456 3355 toll free 1 800 695 8133 toll free 1 800 289 3355 or toll free 1 800 879 3355 toll free 1 888 798 7561 toll free 1 800 671 3355 toll free 1 800 357 3355 toll free 1 800 247 4618 toll free 1 800 727 8320 toll free 1 877 DELLTTY 1 877 335 5889 U S Virgin Islands Web Address E mail Address Technical Support Customer Service Sales www dell com vi la techsupport dell com
64. t SE is designed to help organizations monitor the performance of their virtual infrastructures e vFoglight Pro includes all the features of vFoglight SE and adds advanced capabilities for Chargeback Physical Operating System OS Monitoring Third Party Integration and more The table below illustrates the different features included in both versions For more information contact a Vizioncore Sales representative sales vizioncore com Introducing vF oglight 35 vFoglightC omponents vFoglight Features SE Pro VMware ESX Server Monitoring o E Management Server Guest Process Investigation o E Chargeback Physical OS Monitoring E High Availability Management Server e Federation E Third Party Integration e vFoglight Components vFoglight Management Server The vFoglight Management Server is the central component of vFoglight The Management Server receives information from agents and makes it available in the browser interface The vFoglight database stores all system application and performance data Over time it becomes an invaluable source of historical information for planning future system capacity requirements and for doing point in time analysis The information in the database can also be made available for use in external systems The Management Server performs continuous internal monitoring on itself and other vFoglight components as well as on the Java Virtual Machine JVM and the database vFogl
65. tart and stop collecting data and view information about agents If you are responsible for monitoring a large number of agents you can tag agents using the Edit Tags dialog accessible from this page The agent tagging feature allows you to form logical groups of agents for example subsets of agents of the same type by applying tags and then editing and managing the agents properties based on their tag s The Agent Status dashboard lets you see whether agents are deployed activated and collecting data or take the appropriate action if this is not the case It can also be used as the starting point in a workflow focused on agent administration Agent Status 1 Now 25 2008 8 19 05 PM CST Agent Status e Showing 1 7 of 7 agents as of Nov 25 2008 20 19 09 Refresh Filter by Hostname Namespace Version Build Properties Any Properties Clear Filters Agent Name Namespace Type Version Tags TerminalServer_on_Host01 SPI TerminalServer 5 2 4 WebMonitor on Hosto1 SPI WebMonitor 5 2 4 Windows System on Host SPI Windows Systen 5 2 4 LogFilter on Hosto1 SPI LogFilter 5 2 4 NetMonitor on Hosto1 SPI NetMonitor 5 2 4 ApacheSvr on Hosto1 SPI ApacheSvr 5 2 4 Deploy Agent Package Edit Properties Jl Edit Tags ll Get log J Select All Stop Data Collection Deactivate Delete Select None Starting Points in vFoglight 59 AgentStatus Dashboard 1 Filter by parameter boxes allow you to filter the list of ag
66. tes a service level for each service The level of compliance is determined by the component in the most severe state See Service Levels Alarms and State on page 33 for more information Tip Click an icon in this column to display a popup with more information about the Service Level Agreement for the category or service Follow the Explore Service Level Agreement s link in the popup to navigate to the Service Levels dashboard populated with information specific to that category or service See Viewing Service Levels in the vFoglight User Guide for more information about the Service Levels dashboard 3 Alarms column shows the number of alarms for the category or service Clicking one of the icons in this column causes an Outstanding Alarm s view to appear with a list of alarms specific to that category or service 4 Outstanding Alarm s for Selected Categories view lists all outstanding alarms and alarms cleared within the time range displayed at the top of the dashboard for the categories shown in the Categories and Services view You can filter the alarms displayed in this view using the Alarm Filter Applied Not Set dialog click Alarm Filter Applied or Alarm Filter Not Set in the title bar to launch this dialog see Filtering the Alarms View in the vFoglight User Guide for details In addition you can change the perspective on alarms by selecting one of the tabs at the top of the table see Alarm List in the
67. that is collected by vFoglight agents Topology models provide the context for the metrics sent by the agents to the vFoglight Management Server The organizing principle used by vFoglight for data about your monitored environment At run time vFoglight transforms monitoring data into model instances A model instance is a set of objects and relationships designed to represent a monitored resource and its parts Each model instance is a representation of that model type For example the HostModel type is a collection of Host objects each host object is one representation of the HostModel type vFoglight model instances hold collected data and transform it into nodes adding configuration data to each node as properties and attaching metric data to appropriate nodes as metrics There are different types of models including collection models defined in vFoglight cartridges and models that you build such as applications and services 28 vF oglight Getting Started Guide Term Definition Collection model Collection Domain Monitoring Data Topology Object Property A model type for which the definitions are included with a vFoglight cartridge The cartridge can be one that is installed by default with the Management Server or can be a cartridge for monitoring a particular domain A model instance of this type is created from the collection of data from your monitored environment Collection model instances incl
68. the Host Type indicator amp j or virtual identified by the Host Type indicator amp j for an ESX server or for a VMWare image For example drilling down on a physical host displays a monitor with information such as the number of processes running on it and the top consumers of various metrics Tip You can drill down on items in the monitor For example if you are interested in investigating memory consumption on a physical host and drill down the monitor for that host click the Memory button to view memory related metric charts and tables such as charts for the top memory consumers on that host 3 Alarms column shows the number of alarms for each host If you are investigating alarms for a host click one of the icons in this column to cause an Outstanding Alarm s view to appear with a list of alarms specific to that host You can filter the alarms displayed in this view using the Alarm Filter Applied Not Set dialog click Alarm Filter Applied or Alarm Filter Not Set in the title bar to launch this dialog see Filtering the Alarms View in the vFoglight User Guide for details In addition you can change the perspective on alarms by selecting one of the tabs at the top of the table see Alarm List in the vFoglight User Guide for details In the Outstanding Alarm s view click anywhere in the row for an alarm to display a popup with details about that alarm and links to drilldowns See Alarm Details in the vFoglight User G
69. this document and reserves the right to make changes to specifications and product descriptions at any time without notice Quest does not make any commitment to update the information contained in this document License Credits and Third Party Information To view license credit information click the License Credits link on the Welcome to vFoglight online help page Getting Started Guide March 2009 Version 5 2 4 Table of Contents Introduction to this Guide senem ii i i i t 5 About VFOGIIQIL z iscritte ea n et tread ime Le E ERE hres RH HORE 6 Abou tthis Guide iet rrt tci a ren im n ree ce b 6 vFoglight Documentation Suite ssseeeeeeeeeneenneenenenn ntn nter tereti rtt Core Documentation S et Cartridge Documentation S ets Feedback orthe Documentatioriz iso c pei imde ideo RO OR Ue od e s 9 Text Conventos roeines b ter t nei reat on pei estt iren ate cero QE Na e p 10 About Izioncore Inc cisci re id ce on oa te ce e e A e d ets 10 Coritacung Dell 52 24e b aet aee tene er ad b c a Re rer Er n 12 Introducing vFoglight rere nennen nente rennen rennen rere rere re tii riti ite iieri 25 Welcome to VFOGIIQDLsa tetettioe niit eth ote udo ta navn Bereit telo ifm eta to rtv adn rto ir n a 26 Wliatis VFOglightt aito de eio tete c eld ae diet ei f re n 26 How vFoglight Organizes and Presents Data 26 How vFoglight Helps ich ie tice i e elec nee re e a ni ee Mba edere
70. tions on downloading vFoglight software packages and documentation Chapter 3 Installation and Setup Overview Provides an overview of the vFoglight installation and setup process and acts as a preface or supplement to the Administration and Configuration Guide and the appropriate part of the Installation and Setup Guide set Introduction to this Guide 7 vFoglight Documentation Suite This chapter summarizes the main steps involved in installing or upgrading and configuring vFoglight As well this chapter directs you to the appropriate instructions in the Administration and Configuration Guide and in the Installation and Setup Guide set Chapter 4 Starting Points in vFoglight Provides an overview of several dashboards that can be used as starting points in the vFoglight browser interface two of the monitoring dashboards listed by default under Homes and three administration dashboards This chapter also includes examples of next steps that you can take In addition this chapter provides getting started tips on common elements in the browser interface and features that can affect how you see data in the monitoring dashboards vFoglight offers a wide range of functionality through its customizable dashboards Consult this chapter to learn about some of the starting points next steps and workflows that are available to users with different roles and needs Appendix A vFoglight Client Reference Contains material drawn from the ch
71. to be deployed to the vFoglight Agent Manager running on the host that you want to monitor Once you have deployed agents you can create agent instances on that host There are two ways to deploy and create agents from the browser interface or from the command line See Deploying Agent Packages to a Monitored Host and Creating Agent Instances on a Monitored Host in the Administration and Configuration Guide for instructions on deploying and creating agents from the Agent Status dashboard See Deploying Agent Packages to Multiple Hosts and Creating Agent Instances on Multiple Hosts in the Administration and Configuration Guide for instructions on deploying agents to multiple hosts and creating agents on multiple hosts from the Agent Hosts dashboard See Using the command line to deploy agent packages and Using the command line to create agent instances in the Administration and Configuration Guide for instructions on deploying and creating agents from the command line See Managing Agents in the Command Line Reference Guide for details about the commands available for deploying and creating agents from the command line 3 Configure agents After you deploy and create agents you may need to edit the agents properties See Managing Agent Properties by Type in the Administration and Configuration Guide for information about agent properties See the documentation for the cartridge in which the
72. ubmit your feedback to the following email address info vizioncore com Please do not submit Technical Support related issues to this email address 10 vF oglight Getting Started Guide Text Conventions The following table summarizes how text styles are used in this guide Convention Code Description Monospace text represents code code objects and command line input This includes Java language source code and examples of file contents Classes objects methods properties constants and events HTML documents tags and attributes Variables Monospace plus italic text represents variable code or command line objects that are replaced by an actual value or parameter Interface Bold text is used for interface options that you select such as menu items as well as keyboard commands Files components and documents Italic text is used to highlight the following items Pathnames file names and programs The names of other documents referenced in this guide About Vizioncore Inc Vizioncore was formed in July 2002 as a consulting and software development company with the mission to create easy to use software solutions that performed reliable and repeatable automation of datacenter functions specifically for the Citrix platform A main corporate goal was to enable business partners to offer solutions that targeted real world IT issues and provided the best possible installation an
73. ude Internal model instances which represent data that vFoglight collects about itself Monitoring model instances which represent data collected from your monitored environment for a particular domain A specific domain you are interested in monitoring and for which vFoglight collects data and builds model instances vFoglight models have been built for domains including Java NET and custom applications Siebel PeopleSoft Oracle E Business vFoglight collects data for four categories of domains application management database end user and infrastructure For example you might collect end user data as well as data for an application domain such as WebLogic a database domain such as Oracle DB and for an infrastructure domain such as Windows There are vFoglight cartridges available for different collection domains See Cartridges on page 37 for a list of cartridges Data that is collected from your monitored environment by the agents and transformed into a standard format for use by the vFoglight Management Server Monitoring data includes both metrics and topology object properties Monitoring data that describes a topology object for example a host name Introducing vF oglight 29 How vFoglightWorks Term Definition Observation An observation taken over time for example a Metric StringObservation or TopNList In vFoglight every observation is linked to a specific part of the topology mod
74. uide for details 4 CPU Memory Disk and Network columns each column displays recent and current values for that category of metrics These columns allow you to obtain a concise overview of CPU memory disk and network related performance for each host The values displayed in the sparkline change in accordance with the time range selected at the top right of the dashboard Tip If you want to perform further investigation on CPU memory disk and network related performance for a host click either the sparkline or current value to drill down to a dashboard with more detailed information for that metric category 58 vF oglight Getting Started Guide Agent Status Dashboard This section introduces the Agent Status dashboard which can be accessed from the Administration module Dashboards gt Administration gt Agents gt Agent Status and from the Administration home page Homes gt Administration gt Navigation gt Explore gt Agents gt Status For details about this dashboard see Accessing the Agent Status Dashboard in the Administration and Configuration Guide An agent monitors a specific part of your environment such as an operating system application or server Agents collect data from your monitored environment and send that data to the vFoglight Management Server If you are assigned the Administrator role you can use this dashboard to activate and deactivate vFoglight agents cause agents to s
75. ule evaluates to true an alarm is attached to the node in the model instance with which the rule is associated A state is set for each node in a model instance If there have been no exception conditions the node s state is set to the default state Normal However if an alarm is attached to a node then the state of the node is set to the severity level of the alarm Warning Critical or Fatal In general the state of a node reflects the most severe alarm attached to that node In addition to having an individual state each node also has an aggregate state By default the aggregate state of a node represents the state of itself and all its children Though there are some exceptions in general vFoglight calculates a node s aggregate state by evaluating the state of each of its child nodes and setting the aggregate state to be equal to the most severe child node state In this way state is propagated up the model instance Services and availability The availability of a service is by default established based on a rollup of all the alarms fired for the monitored components added to that service However there can be cases in which you do not want this type of alarm rollup to be performed Often only a subset of the alarms fired for a monitored component are relevant to a given service 34 vF oglight Getting Started Guide For example an alarm fired by a rule called CPU Trending which monitors the CPU usage over the last 12
76. vFoglight 5 2 4 Getting Started Guide 2008 Quest Software Inc ALL RIGHTS RESERVED This guide contains proprietary information protected by copyright The software described in this guide is furnished under a software license or nondisclosure agreement This software may be used or copied only in accordance with the terms of the applicable agreement No part of this guide may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording for any purpose other than the purchaser s personal use without the written permission of Quest Software Inc If you have any questions regarding your potential use of this material contact Quest Software World Headquarters LEGAL Dept 5 Polaris Way Aliso Viejo CA 92656 www quest com email legal quest com Refer to our Web site for regional and international office information Trademarks Quest Quest Software the Quest Software logo Aelita Akonix Akonix L7 Enterprise Akonix L7 Enforcer AppAssure Benchmark Factory Big Brother DataFactory DeployDirector ERDisk Foglight Funnel Web I Watch Imceda InLook IntelliProfile InTrust Invertus IT Dad I Watch JClass Jint JProbe LeccoTech LiteSpeed LiveReorg MessageStats NBSpool NetBase Npulse NetPro PassGo PerformaSure Quest Central SharePlex Sitraka SmartAlarm Spotlight SQL LiteSpeed SQL Navigator SQL Watch SQLab Stat StealthCollect Tag and Follow
77. view the cartridge documentation for information about cartridge installation prerequisites 46 vF oglight Getting Started Guide Ensure that the vFoglight Management Server is running and that you have logged in to vFoglight Ensure that you are granted the required permissions by your vFoglight administrator to access the dashboards under the Administration module 2 Install or upgrade the cartridge If you are installing a new cartridge Install the cartridge by following the instructions in Installing and Managing Cartridges in the Administration and Configuration Guide If you are upgrading a cartridge Install the cartridge by following the instructions for that cartridge in the vFoglight 5 2 4 Upgrade Field Guide Caution Do not disable the older cartridge before installing the new one vFoglight automatically disables the older cartridge as part of the upgrade process Once the new cartridge is enabled you can then uninstall the older cartridge if you choose Part 4 Installing Configuring and Starting the vFoglight Agent Manager The steps outlined in this section assume that you have already installed the cartridge that contains the vFoglight Agent Manager installers If you have not refer to Part 3 Installing or Upgrading Cartridges for more information before proceeding You can download vFoglight Agent Manager installers from the Components for Download dashboard using your browser Additionally in situation
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