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Dell Printer 922 User's Manual

1. installing or downloading the Software or using the Software that has been preloaded or is embedded in your computer you agree to be bound by the terms of this agreement If you do not agree to these terms promptly return all Software items disks written materials and packaging and delete any preloaded or embedded Software You may use one copy of the Software on only one computer at a time If you have multiple licenses for the Software you may use as many copies at any time as you have licenses Use means loading the Software in temporary memory or permanent storage on the computer Installation on a network server solely for distribution to other computers is not use if but only if you have a separate license for each computer to which the Software is distributed You must ensure that the number of persons using the Software installed on a network server does not exceed the number of licenses that you have If the number of users of Software installed on a network server will exceed the number of licenses you must purchase additional licenses until the number of licenses equals the number of users before allowing additional users to use the Software If you are a commercial customer of Dell or a Dell affiliate you hereby grant Dell or an agent selected by Dell the right to perform an audit of your use of the Software during normal business hours you agree to cooperate with Dell in such audit and you agree to provide Dell with all r
2. is the fastest option but should not be selected if you have a photo cartridge installed Multiple Copies Customize how the printer prints several photocopies of a single print job Collated Normal or Print Last Page First Print Color Images in Black and White Print your color images in black and white to save the ink in your color ink cartridge NOTE You cannot select this setting if you have selected Color Cartridge for all Black Printing Automatic Image Sharpening Automatically select the best image sharpening level based on image content Paper Setup Paper Size Select the size and type of paper Orientation Select how the document is arranged on the printed page You can print using portrait or landscape orientation Print Layout Layout Select Normal Banner Borderless Mirror N up Poster or Booklet Duplexing Select this to print on both sides of the paper Using Dell Picture Studio v2 0 In Dell Picture Studio v2 0 you can explore digital photography and learn how to organize create or print photos There are three components to the Dell Picture Studio Paint Shop Photo Album Click Start gt Programs Dell Picture Studio v2 0 gt Paint Shop Photo Album 4 gt Paint Shop Photo Album Dell Picture Studio Home Click Start Programs Dell Picture Studio v2 0 Dell Picture Studio Home Understanding the Software 41 www dell com supplies suppor
3. Ifyou are a Government Education or Healthcare Customer or an Individual Home Consumer who purchased through an Employee Purchase Program go to www dell com us en pub topics sbtopic_015_ccare htm If you do not have Internet access call your customer care representative or call 1 800 624 9897 Total Satisfaction Return Policy U S Only We value our relationship with you and want to make sure that you re satisfied with your purchases That s why we offer a Total Satisfaction return policy for most products that you the end user customer purchase directly from Dell Under this policy you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid less shipping and handling and applicable return fees as follows Appendix e New Hardware Products and Accessories Unless you have a separate agreement with Dell all hardware accessories peripherals parts and unopened software still in its sealed package excluding the products listed below may be returned within twenty one 21 days from the date on the packing slip or invoice New PowerEdge TM PowerConnect M and PowerVault products may be returned within thirt 30 days P y y y from the date on the packing slip or invoice except that new PowerEdge M SC servers and n series products purchased from the Small and Medium Business Sales Division may only be returned within fourteen 14 days from the date on th
4. Malaysia 02 481 92 88 02 481 91 19 02 481 91 00 02 481 92 99 02 481 91 00 1 800 342 0671 toll free 800 10 0238 0800 90 3355 51 481 5470 51 481 5480 0800 90 3390 toll free 1 866 278 6820 604 633 4966 604 633 4949 604 633 4955 Canada North York Ontario International Access Code 011 Online Order Status www dell ca ostatus AutoTech automated technical support TechFax Customer Care Home Sales Small Business Customer Care med large business government Technical Support Home Sales Small Business Technical Support med large bus government Sales Home Sales Small Business Sales med large bus government Spare Parts Sales amp Extended Service Sales toll free 1 800 247 9362 toll free 1 800 950 1329 toll free 1 800 847 4096 toll free 1 800 326 9463 toll free 1 800 847 4096 toll free 1 800 387 5757 toll free 1 800 387 5752 toll free 1 800 387 5755 1 866 440 3355 66 Contacting Dell Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Cayman Islands Chile Santiago Country Code 56 City Code 2 China Xiamen Country Code 86 City Code 592 Colombia Costa Rica General Support Sales Customer Support and Technical Support Tech Support website support ap dell com china Tech Support E mail cn_support dell com Tech
5. Support Fax Home and Small Business Technical Support Corporate Accounts Technical Support Customer Experience Home and Small Business Preferred Accounts Division Large Corporate Accounts GCP Large Corporate Accounts Key Accounts Large Corporate Accounts North Large Corporate Accounts North Government and Education Large Corporate Accounts East Large Corporate Accounts East Government and Education Large Corporate Accounts Queue Team Large Corporate Accounts South Large Corporate Accounts West Large Corporate Accounts Spare Parts General Support General Support 1 800 805 7541 toll free 1230 020 4823 toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free toll free 818 1350 800 858 2437 800 858 2333 800 858 2060 800 858 2222 800 858 2557 800 858 2055 800 858 2628 800 858 2999 800 858 2955 800 858 2020 800 858 2669 800 858 2222 800 858 2355 800 858 2811 800 858 2621 980 9 15 3978 0800 012 0435 Contacting Dell 67 www dell com supplies support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Czech Republic Prague International Access Code 00 Country Code 420 City Code 2 Denmark Copenhagen Internatio
6. THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE DELES LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM THIS IS THE MAXIMUM AMOUNT FOR WHICH DELL IS RESPONSIBLE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU Appendix 97 www dell com supplies support dell com 98 Ink and Toner Cartridges Limited Warranty Latin America Only Dell Inc warrants to the original purchaser of genuine Dell branded toner cartridges that the cartridges will be free from defects resulting from material or manufacturing process for the life of the cartridge For the original purchaser of genuine Dell branded ink cartridges Dell warrants that the cartridges will be free from defects resulting from material or manufacturing process for one year beginning from the date of delivery If this product presents defects resulting from either material or manufacturing process it will be replaced without charge during the limited warranty period if returned to Dell In order to obtain the necessary information to enable the replacement call the appropriate toll free number In Mexico call 001 877 533 6230 in Puerto Rico call 1 877 839 5123 In cases in which either the production of the cartridge has been dis
7. aligning or cleaning the ink cartridges For more information on aligning see Aligning Ink Cartridges on page 7 For more information on cleaning ink cartridges see Cleaning the Ink Cartridge Nozzles on page 48 For additional solutions check your Dell Printer Solution Center or go to support dell com To access the Dell Printer Solution Center 1 Click Start gt Programs or All Programs Dell Printers Dell Photo AIO Printer 9227 Dell Printer Solution Center 2 Click the Troubleshooting tab Troubleshooting 59 wuo2 j ap 34oddns saijddns u02 83p MMM Troubleshooting 60 SECTION 6 Contacting Dell Technical Assistance Automated Order Status Service Contacting Dell www dell com supplies support dell com 62 Technical Assistance If you need help with a technical problem Dell is ready to assist you 1 Call technical support from a telephone near or at the printer so that technical support can assist you with any necessary procedures When calling Dell use your Express Service Code to help expedite the routing of your call to the proper support personnel The Express Service Code is located on the back panel of the printer near the serial number for the printer NOTE Dell s Express Service Code system may not be available in all countries 2 Inthe U S Business customers should call 1 877 459 7298 and Consumer Home and Home Office customers should call 1 800 624 9896 If you ar
8. direct PAD and general Global Accounts Customer Care Home and Small Business Customer Care Corporate Customer Care Preferred Accounts 500 5000 employees Customer Care Central Government Customer Care Local Government amp Education Customer Care Health Customer Care Home and Small Business Sales Corporate Public Sector Sales Home and Small Business Fax General Support General Support General Support 0870 908 0500 0870 908 0800 01344 373 186 0870 906 0010 01344 373 185 0870 906 0010 01344 373 193 01344 373 199 01344 373 194 0870 907 4000 01344 860 456 0870 907 4006 toll free 000 413 598 2521 1 877 673 3355 8001 3605 80 Contacting Dell SECTION 7 Appendix Limited Warranties and Return Policy Dell Inc Ink and Toner Cartridges Limited Warranties Dell Software License Agreement Regulatory Notices www dell com supplies support dell com 82 Limited Warranties and Return Policy Dell branded hardware products purchased in the U S or Canada come with either a 90 day 1 year 2 year 3 year or 4 year limited warranty To determine which warranty came with your hardware product s see your packing slip or invoice The following sections describe the limited warranties and return policy for the U S the limited warranties and return policy for Canada and the manufacturer guarantee for Latin America and the Caribbean Limited Warranty for Dell Branded Hardware Products U
9. on de los Ba os 15520 M xico D E 922 100 240 VAC 50 60 Hz LOA 30 VDC 0 5 A Appendix 103 wuo2 j ap 34oddns saijddns u02 83p MMM Appendix 104 Index A aligning ink cartridges 7 B Black Copy button 16 borderless printing 25 buttons operator panel Black Copy 16 Cancel 16 Color Copy 15 down arrow 16 Power 16 Scan 15 up arrow 16 C Cancel button 16 cards loading 20 cartridges ink aligning 47 replacing 44 cleaning ink cartridge nozzles 48 Color Copy button 15 copies 26 copying operator panel 26 software 27 D Dell contacting 63 Dell All In One Center accessing 39 Copy section 39 Creative Tasks section 40 Preview section 40 Scan section 39 using 39 Dell Picture Studio v2 0 using 41 Dell Printer Solution Center accessing 38 using 38 E e mail document 32 scanned image 32 envelopes loading 20 error message Blinking Power button 57 Data error 58 Ink Low Alert 57 Paper feed 58 Paper jam 57 Paper tray empty 58 Print carrier 58 Printhead 58 Reserve tank 57 Scan carrier 58 System control 58 error messages Ink Low 57 Paper jam 57 Paper Out 58 error messages and flashing lights 57 faxing 33 G glossy paper loading 20 greeting cards loading 20 Index 105 I index cards loading 20 ink cartridges aligning 7 cleaning 8 replacing 4 Ink Low message 57 iron on t
10. to complete your project Copying To make copies you can use the printer operator panel or your computer For easy one touch color or black and white copies press Color Copy or Black Copy on the operator panel Copying Documents Using the Operator Panel 1 2 3 4 Turn on your printer Load the paper For more information see Loading Paper on page 18 Open the top cover Place the item you want to copy face down on the scanner glass Make sure the upper left corner of the front of the item aligns with the arrow on the printer For more information see Placing Your Document on the Scanner Glass on page 21 Close the top cover If you want to make more than one copy press the up arrow on the operator panel to select the number of copies 1 99 Change any copy settings For more information see Operator Panel Menus on page 16 NOTE If you are using the Dell software on a computer instead of the operator panel buttons see Changing Copy Settings on page 28 Using Your Printer 8 On the operator panel press the Color Copy button to create a color copy or press the Black Copy button to create a black and white copy Copying appears on the display Copying Documents Using Your Computer 1 2 3 4 Turn on your computer and printer and make sure they are connected Load the paper For more information see Loading Paper on page 18 Open the top cover Place your document on the scanner gla
11. to problems resulting from misuse abuse accident neglect mishandling incorrect environments or wear from ordinary use THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION DELLS RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT FOR CANADIAN CUSTOMERS EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED STATUTORY OR OTHERWISE FOR THE PRODUCT FOR U S CUSTOMERS ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS SO THIS LIMITATION MAY NOT APPLY TO YOU THIS WARRANTY COVERAGE TERMINATES IF YOU SELL OR OTHERWISE TRANSFER THIS PRODUCT TO ANOTHER PARTY DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR SPECIAL INDIRECT CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR
12. your photo click See More Copy Settings When you finish customizing your settings click Copy Now Copying Photos Without a Computer 1 ao u A v N Load photo paper For more information see Print Media Guidelines for the Paper Support on page 19 Open the top cover Place the photo on the glass Close the top cover Select the copy quality For more information see Operator Panel Menus on page 16 Press the Color Copy button Changing Copy Settings 1 Using Your Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 9225 Dell All In One Center The Dell All In One Center appears Select a copy quantity and color Click See More Copy Settings to Choose a copy quality Select the blank paper size Select the original document size Lighten or darken your document Reduce or enlarge your document Click the Advanced button to change options such as paper size and quality Printer 5 To make any changes click the following tabs Click this tab To Print Select the paper size and type Select borderless printing options Select the print quality Scan Select the color depth and scan resolution Auto crop the scanned image Image Enhancements Sharpen your blurry images Adjust the brightness of your image Adjust the color correction curve gamma of your Image Image Patterns Smooth the conversion of a gray image t
13. 1 Country Code 82 City Code 2 Website support jp dell com Technical Support servers Technical Support outside of Japan servers Technical Support Dimension and Inspiron Technical Support outside of Japan Dimension and Inspiron Technical Support Dell Precision OptiPlex and Latitude Technical Support outside of Japan Dell Precision OptiPlex and Latitude Technical Support Technical Support outside of Japan Axim Faxbox Service 24 Hour Automated Order Service Customer Care Business Sales Division up to 400 employees Preferred Accounts Division Sales over 400 employees Large Corporate Accounts Sales over 3500 employees Public Sales government agencies educational institutions and medical institutions Global Segment Japan Individual User Switchboard Technical Support Sales Customer Service Seoul Korea Customer Service Penang Malaysia Fax Switchboard toll free 0120 198 498 81 44 556 4162 toll free 0120 198 226 81 44 520 1435 toll free 0120 198 433 81 44 556 3894 toll free 0120 981 690 81 44 556 3468 044 556 3490 044 556 3801 044 556 4240 044 556 1465 044 556 3433 044 556 3430 044 556 1469 044 556 3469 044 556 1760 044 556 4300 toll free 080 200 3800 toll free 080 200 3600 toll free 080 200 3800 604 633 4949 2194 6202 2194 6000 Contacting Dell 73 www dell com supplies support dell com Country City Inte
14. 1 877 459 7298 Government and Education Customers Technical Support and Customer Service 1 877 459 7298 Dell Branded Memory 1 888 363 5150 What will Dell do During the 90 days of the 90 day limited warranty and the first year of all other limited warranties During the 90 days of the 90 day limited warranty and the first year of all other limited warranties we will repair any Dell branded hardware products returned to us that prove to be defective in materials or workmanship If we are not able to repair the product we will replace it with a comparable product that is new or refurbished Appendix When you contact us we will issue a Return Material Authorization Number for you to include with your return You must return the products to us in their original or equivalent packaging prepay shipping charges and insure the shipment or accept the risk if the product is lost or damaged in shipment We will return the repaired or replacement products to you We will pay to ship the repaired or replaced products to you if you use an address in the United States excluding Puerto Rico and U S possessions and territories Otherwise we will ship the product to you freight collect If we determine that the product is not covered under this warranty we will notify you and inform you of service alternatives that are available to you on a fee basis NOTE Before you ship the product s to us make sure to back up the data on the hard drive s an
15. 55 or toll free 1 800 879 3355 toll free 1 888 798 7561 toll free 1 800 671 3355 toll free 1 800 357 3355 toll free 1 800 247 4618 toll free 1 800 727 8320 toll free 1 877 DELLTTY 1 877 335 5889 Anguilla General Support toll free 800 335 0031 Antigua and Barbuda General Support 1 800 805 5924 64 Contacting Dell Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Argentina Buenos Aires International Access Code 00 Country Code 54 City Code 11 Aruba Australia Sydney International Access Code 0011 Country Code 61 City Code 2 Austria Vienna International Access Code 900 Country Code 43 City Code 1 Bahamas Barbados Website www dell com ar Tech Support and Customer Care Sales Tech Support Fax Customer Care Fax General Support E mail Australia au_tech_support dell com E mail New Zealand nz_tech_support dell com Home and Small Business Government and Business Preferred Accounts Division PAD Customer Care Corporate Sales Transaction Sales Fax Website support euro dell com E mail tech_support_central_europe dell com Home Small Business Sales Home Small Business Fax Home Small Business Customer Care Preferred Accounts Corporate Customer Care Home Small Business Technical Support Preferred Accounts Corporate Technical
16. DSL you must have a DSL filter installed 2 Place your document on the scanner glass and make sure the upper left corner aligns with the arrow For more information see Placing Your Document on the Scanner Glass on page 21 3 Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 9225 Dell All In One Center The Dell All In One Center appears 4 Inthe Creative Tasks section of the Dell All In One Center you can either e Click Fax an image and follow the instructions on the screen NOTE One of the questions on the screen asks if there is more than one page If there are multiple pages in your fax you should choose Yes prompt me for each page e Inthe Scan or Fax section customize your fax job by answering the questions that appear on your screen Ifyou want to send a single page fax click Fax Now Ifyou want to send a multiple page fax click Advanced Scan multiple items before output gt 0K Installing Microsoft Fax in Windows XP 1 Click Start Settings Control Panel Under Pick a Category click Add or Remove Programs The Add or Remove Programs dialog box opens Click Add Remove Windows Components In the Components list click to select the Fax Services box Click Next Click Finish ao u A W N In the Add or Remove Programs dialog box click Close Using Your Printer Configuring Microsoft Fax To configure for fax 1 Click Start Programs or All Programs Acce
17. Dell Photo All In One Printer 922 Owner s Manual Look Inside For e Ordering Supplies e Getting Started e Using Your Printer e Understanding the Software e Maintenance and Troubleshooting DELL www dell com supplies support dell com Ordering Ink Cartridges and Supplies Your Dell Photo All In One Printer 922 includes software installed to detect the ink levels in the printer During a print job a screen appears on your computer to warn you of low ink levels You can order ink online at www dell com supplies or by phone US 877 INK 2 YOU Italy 800602705 Australia 1300 303 290 Japan 044 556 3551 Austria 08 20 24 05 30 35 Luxembourg 02 713 1590 Belgium 02 713 1590 Mexico 001 866 851 1754 Canada 1 877 501 4803 Netherlands 020 674 4881 Chile 1230 020 3947 Norway 231622 64 800 202874 Portugal 21 4220710 Colombia 01800 9 155676 PRC 800 858 0888 Denmark 3287 5215 Puerto Rico 866 851 1760 Finland 09 2533 1411 Spain 902120385 France 825387247 Sweden 08 587 705 81 Germany 0800 2873355 Switzerland 0848 801 888 Ireland 1850 707 407 UK 0870 907 4574 Your printer has been designed to print using the following ink cartridges Item Part number Black ink cartridge M4640 Color ink cartridge M4646 Photo ink cartridge J4844 Standard yield black ink cartridge J5566 Standard yield color ink cartridge 5567 Notes Notices and Cautions K NOTE A NOTE i
18. IN THIS WARRANTY STATEMENT OR FOR SPECIAL INDIRECT CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU How long does this limited warranty last This limited warranty lasts for the time period indicated on your packing slip or invoice except that the limited warranty on Dell branded batteries lasts only 1 year and the limited warranty on the lamps for Dell branded projectors lasts only 90 days The limited warranty begins on the date of the packing slip or invoice The warranty period is not extended if we repair or replace a warranted product or any parts Dell may change the terms and availability of limited warranties at its discretion but any changes will not be retroactive that is the warranty terms in place at the time of purchase will apply to your purchase Appendix 89 www dell com supplies support dell com 90 What do I do if I need warranty service Before the warranty expires please call us at the relevant number listed in the follow
19. In the Send scanned image to drop down menu select the photo program you want to use NOTE If the program you want to use is not listed select Search for more in the drop down menu On the next screen click Add to locate and add your program to the list Change any settings When you finish customizing your image click Scan Now When your document has finished processing the selected program opens Using Your Printer Scanning Multiple Pages or Images 1 Place the first sheet on the scanner glass and make sure the upper left corner of the front of the sheet aligns with the arrow on the printer For more information see Placing Your Document on the Scanner Glass on page 21 2 Click Start gt Programs or All Programs Dell Printers Dell Photo AIO Printer 9225 Dell All In One Center The Dell All In One Center appears 3 In the Send scanned image to drop down menu select the program you want to use For example you might want to fax or e mail multiple pages to someone In the Scan section click See More Scan Settings Click the Advanced button Click Display Advanced Scan Settings to change advanced options On the Scan tab click the Scan multiple items before output box Click OK On Oo U A When you finish customizing your settings click Scan Now After you scan the first page a prompt appears requesting the next page 10 Place the next sheet on the scanner glass and click Yes Repeat until you finish s
20. NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THIS LIMITATION MAY NOT APPLY TO YOU WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU How long does this limited warranty last This limited warranty lasts for the time period indicated on your packing slip or invoice except for the following Dell branded hardware e Portable computer batteries carry a l vear limited warranty e Projector lamps carry a 90 day limited warranty e Memory carries a lifetime limited warranty Monitors carry the longer of either a 3 year limited warranty or the remain
21. Power connector Slot into which you plug the power cable NOTE Insert the power cable into the printer before connecting the power cable into the wall outlet 10 Operator panel Panel on the printer you use to control copying faxing and printing For more information see Using the Operator Panel on page 15 11 Scanner glass Surface on which you place your document or photo face down to copy fax or scan it Getting Started 13 www dell com supplies support dell com 14 Accessing Your User s Guide Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 9225 View Dell User s Guide K NOTE You cannot access your User s Guide until you have installed the drivers for your printer Setting Up Your Printer LA NOTE The Dell Photo AIO Printer 922 supports Microsoft Windows 2000 and Windows XP Follow the instructions on your printer Setup Diagram to install the hardware and software If you encounter problems during setup see Iroubleshooting on page 51 You can use the Dell Photo All In One Printer 922 to do a variety of things A few important things to note e If your printer is connected to a computer you can use either the printer operator panel or the printer software to create your projects e You do need to connect your printer to a computer to scan print and fax You do not need to connect your printer to a computer to copy Getting Started
22. R Bk bija bhala s 34 Installing Microsoft Fax in Windows XP 2 2 2 34 Configuring Microsoft Fax oaoa a a 35 Changing the Fax Configuration llis 36 3 Understanding the Software Understanding the Printer Software 38 Using the Dell Printer Solution Center 38 Using the Dell All In One Center lll ls 39 Using Print Properties x uu lc a ok ERES A 40 Using Dell Picture Studiov2 0 41 4 Ink Cartridge Maintenance Replacing Ink Cartridges 44 Aligning Ink Cartridges 47 Cleaning the Ink Cartridge Nozzles 48 5 Troubleshooting Troubleshooting 2 2 52 Setup Problems s a ac o dw eee ee HR a RR 52 General Problems 2 5 2g ae ew coses 55 Contents Error Messages andLights 57 Improving Print Quality 58 6 Contacting Dell Technical Assistance 62 Automated Order Status Service 62 Contacting Dell 63 7 Appendix Limited Warranties and Return Policv 82 Limited Warranty for Dell Branded Hardware Products CUES OW cin Re A rl woe dp wey a a od 82 Total Satisfaction Return Policy U S Only 2 86 Limited Warranty Terms for Dell Branded Hardware Products Canada Only e s wosa a ee ea ae o oom oo Rx 88 Total Satisfaction Return Policy Canada On
23. S Only What is covered by this limited warranty This limited warranty covers defects in materials and workmanship in your our end user customer s Dell branded hardware products including Dell branded peripheral products What is not covered by this limited warranty This limited warranty does not cover e Software including the operating system and software added to the Dell branded hardware products through our factory integration system third party software or the reloading of software e Non Dell branded and Solution Provider Direct products and accessories e Problems that result from External causes such as accident abuse misuse or problems with electrical power Servicing not authorized by Dell Usage that is not in accordance with product instructions Failure to follow the product instructions or failure to perform preventive maintenance Problems caused by using accessories parts or components not supplied by Dell Products with missing or altered Service Tags or serial numbers e Products for which Dell has not received payment Appendix THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION DELL S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT
24. Support Switchboard General Support General Support toll free 0 800 444 0733 0 810 444 3355 11 4515 7139 11 4515 7138 toll free 800 1578 1 300 65 55 33 toll free 1 800 633 559 toll free 1 800 060 889 toll free 1 800 819 339 toll free 1 800 808 385 toll free 1 800 808 312 toll free 1 800 818 341 0820 240 530 00 0820 240 530 49 0820 240 530 14 0820 240 530 16 0820 240 530 14 0660 8779 0820 240 530 00 toll free 1 866 278 6818 1 800 534 3066 Contacting Dell 65 www dell com supplies support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Belgium Brussels International Access Code 00 Country Code 32 City Code 2 Bermuda Bolivia Brazil International Access Code 00 Country Code 55 City Code 51 British Virgin Islands Brunei Country Code 673 Website support euro dell com E mail tech_be dell com E mail for French Speaking Customers support euro dell com be fr emaildell Technical Support Customer Care Corporate Sales Fax Switchboard General Support General Support Website www dell com br Customer Support Technical Support Tech Support Fax Customer Care Fax Sales General Support Customer Technical Support Penang Malavsia Customer Service Penang Malavsia Transaction Sales Penang
25. THOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION OR OTHER PECUNIARY LOSS ARISING OUT OF USE OR INABILITY TO USE THE SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Because some jurisdictions do not allow an exclusion or limitation of liability for consequential or incidental damages the above limitation may not apply to you Appendix U S Government Restricted Rights The software and documentation are commercial items as that term is defined at 48 C ER 2 101 consisting of commercial computer software and commercial computer software documentation as such terms are used in 48 C ER 12 212 Consistent with 48 C ER 12 212 and 48 C ER 227 7202 1 through 227 7202 4 all U S Government end users acquire the software and documentation with only those rights set forth herein Contractor manufacturer is Dell Products L P One Dell Way Round Rock Texas 78682 General This license is effective until terminated It will terminate upon the conditions set forth above or if you fail to comply with any of its terms Upon termination you agree that the Software and accompanying materials and all copies thereof will be destroyed This agreement is governed by the laws of the State of Texas Each provision of this agreement is severable If a provision is found to be unenforceable this finding does not affect the enforceability of the remaining provisions terms or condit
26. UNICATION PROBLEMS BETWEEN THE PRINTER AND THE COMPUTER Remove the USB cable from your printer and your computer Reconnect the USB cable to your printer and your computer e Turn off the printer Unplug the printer power cable from the electrical outlet Reconnect the printer power cable into the electrical outlet and turn on the printer e Restart your computer SET YOUR PRINTER AS THE DEFAULT PRINTER Windows XP 1 Click Start Printers and Faxes 2 Right click Dell Photo AIO Printer 922 and select Set as Default Windows 2000 1 Click Start Settings Printers 2 Right click Dell Photo AIO Printer 922 and select Set as Default Removing and Reinstalling Software If your printer does not function properly or communication error messages appear when using your printer you can remove and reinstall the printer software 1 Click Start gt Programs or All Programs Dell Printers gt Dell Photo AIO Printer 9227 Uninstall Dell AIO Printer 922 2 Follow the instructions on the screen 3 Restart your computer 4 Insert the Drivers and Utilities CD and then follow the instructions on the screen If the installation screen does not appear a In Windows XP click Start2My Computer In Windows 2000 double click My Computer from your desktop b Double click the CD ROM drive icon If necessary double click setup exe c When the printer software installation screen appears click Install or Install Now d Follow the instructio
27. Using the Operator Panel The operator panel buttons allow you to scan copy and customize documents The printer is on when the Power button illuminates a S Pp ce Tm l Ui Use the Display View the number of copies selected View settings for Quality Dark and Resize For more information see Operator Panel Menus on page 16 Menu button Scroll through the available menus Each time you press this button the next item on the display appears Select a choice that appears on the display Feed newly loaded paper WwW Color Copy button Make a color copy Scan button Start the scanning process and open the Dell All In One Center if your printer is connected to a computer NOTE If using your printer without a computer this button does not function Getting Started 15 www dell com supplies support dell com 16 Use the To 5 Power button Turn your printer on or off 6 Cancel button e Cancel a scan print or copy job in progress e Cancel a copy job using only the printer and eject a page e Exit a menu and return to the default settings 7 Black Copy button Make a black and white copy 8 Down arrow button Decrease a number on the display Scroll through a list on the display 9 Up arrow button e Increase a number on the display Scroll through a list on the display Operator Panel Menus When you pr
28. arts 12 Accessing Your User s Guide 2 202020202 14 Setting Up Your Printer 14 Using the Operator Panel 15 Operator Panel Menus c is wie binja RE a ee ee 16 Understanding the Automatic Paper Type Sensor 17 Loading Paper 18 Print Media Guidelines for the Paper Support 19 Placing Your Document on the Scanner Glass 21 2 Using Your Printer Printing os 2222480046 wba ee a bi ab ee 24 Printing a Document 24 Printing Photos uem sa 46 23 eS be ced Saas amp 24 Printing Borderless Photos 00 25 Printing Other Projects 02 000 26 Copying ewe o SEG PRE eee OL See 33 26 Copying Documents Using the Operator Panel 26 Copying Documents Using Your Computer 2 27 Copying Photos Using Your Computer 27 Copying Photos Without a Computer 28 Changing Copy Settings se e ses ssir woa 28 Contents 5 6 Scanning 020 0004 30 S annin Photos uo oe dhomoe m3 Ron BR Fasa x 30 Scanning Multiple Pages or Images 31 Editing Scanned Text Using Optical Character Recognition OCR 31 Saving an Image on Your Computer 32 E mailing a Scanned Image or Document 32 Enlarging or Reducing Images or Documents 33 Faxing q E e ate ee ee Ent es ee 33 sending a Fax s cea acer 4 i R
29. ax make sure you have a DSL filter installed Make sure your computer is not connected to the Internet when trying to fax WHEN USING AN EXTERNAL MODEM MAKE SURE IT IS TURNED ON AND IT IS CORRECTLY CONNECTED TO YOUR COMPUTER Paper Problems MAKE SURE YOU LOADED THE PAPER CORRECTLY FOR MORE INFORMATION SEE LOADING PAPER ON PAGE 18 USE ONLY PAPER RECOMMENDED FOR YOUR PRINTER FOR MORE INFORMATION SEE PRINT MEDIA GUIDELINES FOR THE PAPER SUPPORT ON PAGE 19 USE A SMALLER AMOUNT OF PAPER WHEN PRINTING MULTIPLE PAGES FOR MORE INFORMATION SEE PRINT MEDIA GUIDELINES FOR THE PAPER SUPPORT ON PAGE 19 MAKE SURE THE PAPER IS NOT WRINKLED TORN OR DAMAGED MAKE SURE THE PAPER IS AGAINST THE RIGHT SIDE OF THE PAPER SUPPORT AND THE PAPER GUIDE RESTS AGAINST THE LEFT EDGE OF THE PAPER Troubleshooting 55 www dell com supplies support dell com 56 CHECK FOR A PAPER JAM Using your printer and your computer e Follow the instructions on the screen for clearing the paper jam Using your printer only If the paper jam is located in the paper support 1 Turn off your printer 2 Firmly grasp the paper and gently pull it from the printer 3 Turn on your printer and print the document again If the paper jam is not visible 1 Turn off your printer 2 Lift the printer unit and position the scanner support between the tabs to keep it open 3 Gently pull the paper from the printer 4 Close the printer unit turn on the pri
30. canning all pages 11 When finished click No The program appears with the multiple pages scanned Editing Scanned Text Using Optical Character Recognition OCR Optical Character Recognition OCR software converts a scanned image into editable text within a word processing program NOTE Japanese customers should use E Typist OCR software This software is located on a separate CD 1 Open the top cover 2 Place your document on the scanner glass Make sure the upper left corner of the front of the document aligns with the arrow on the printer For more information see Placing Your Document on the Scanner Glass on page 21 3 Close the top cover 4 Click Start Programs or All Programs Dell Printers Dell AIO Printer A922 gt Dell All In One Center Using Your Printer 31 www dell com supplies support dell com 32 The Dell All In One Center appears In the Send scanned images to drop down menu select a word processing or text editing program In the How will the scan be used drop down menu select To edit text OCR and 300 DPI Click Scan Now The scanned text appears Saving an Image on Your Computer 1 2 3 Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 9225 Dell All In One Center The Dell All In One Center appears In the Creative Tasks section click Save an image on my computer Follow the instructions on your screen E mailing a Scanned Imag
31. cient time for the prints to dry thoroughly 12 to 24 hours depending on the ambient conditions This maximizes the life of your prints Printing Borderless Photos 1 For best results load photo glossy paper and make sure the print side is facing up For more information see Print Media Guidelines for the Paper Support on page 19 2 Make sure you have a color cartridge and a photo cartridge installed 3 With your document open click File Print 4 To customize your print settings click Preferences Properties Options or Setup depending on the program or operating system The Print Properties dialog box appears 5 On the Print Layout tab click Borderless 6 When finished customizing your photo click OK Using Your Printer 25 www dell com supplies support dell com 26 7 Click OK or Print depending on the program or operating system Printing Other Projects The I Want To menu provides wizards for creating projects You may want to print a photo print on an envelope print a banner make a poster create a booklet or print a greeting card 1 2 With your document open click File gt Print To customize print settings click Preferences Properties Options or Setup depending on the program or operating system The Print Properties dialog box appears along with the I Want To menu Select one of the available projects or click See more printing ideas Follow the instructions on the screen
32. continued or the cartridge is not available Dell reserves the right at its sole discretion to choose between replacing it by a similar product or reimbursing you for the purchase cost This limited warranty does not apply to ink or toner cartridges that have been refilled or to defects resulting from misuse abuse accident negligence mishandling improper storage or exposure to inappropriate environments Dell s liability for the malfunction or defect of hardware after the period of the legal warranty and specifically the period of the legal warranty of defective products stated in the consumer protections rules is limited to either the substitution of the product or the reimbursement as stated above This warranty coverage terminates if you sell or otherwise transfer this product to a third party Dell does not accept any additional liability for patrimonial emotional or any other kind of damage caused to the consumer and or to a third party which exceeds the established liability either in this limited warranty or in legal rules that may apply Appendix Dell Software License Agreement This is a legal agreement between you the user and Dell Products L P Dell This agreement covers all software that is distributed with the Dell product for which there is no separate license agreement between you and the manufacturer or owner of the software collectively the Software By opening or breaking the seal on the Software packet s
33. d any other storage device s in the product s Remove any confidential proprietary or personal information and removable media such as floppy disks CDs or PC Cards We are not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media During the remaining years For the remaining period of the limited warranty we will replace any defective part with new or refurbished parts if we agree that it needs to be replaced When you contact us we will require a valid credit card number at the time you request a replacement part but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you If we do not receive the original part within 30 days we will charge to your credit card the then current standard price for that part We will pay to ship the part to you if you use an address in the United States excluding Puerto Rico and U S possessions and territories Otherwise we will ship the part freight collect We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us NOTE Before you replace parts make sure to back up the data on the hard drive s and any other storage device s in the product s We are not responsible for lost or corrupted data What if I purchased a service contract If your service co
34. ddress Area Codes Local Numbers and Toll Free Numbers New Zealand International Access Code 00 Country Code 64 Nicaragua Norway Lysaker International Access Code 00 Country Code 47 Panama Peru Poland Warsaw International Access Code 011 Country Code 48 City Code 22 E mail New Zealand nz_tech_support dell com E mail Australia au_tech_support dell com Home and Small Business Government and Business Sales Fax General Support Website support euro dell com E mail Support portable computers nor_nbk_support dell com E mail Support desktop computers nor_support dell com E mail Support servers nordic_server_support dell com Technical Support Relational Customer Care Home Small Business Customer Care Switchboard Fax Switchboard General Support General Support Website support euro dell com E mail pl_support_tech dell com Customer Service Phone Customer Care Sales Customer Service Fax Reception Desk Fax Switchboard 0800 446 255 0800 444 617 0800 441 567 0800 441 566 001 800 220 1006 671 16882 671 17514 23162298 671 16800 671 16865 001 800 507 0962 0800 50 669 57 95 700 57 95 999 57 95 999 57 95 806 57 95 998 57 95 999 76 Contacting Dell Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Portugal Inte
35. de Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers U S A Austin Texas International Access Code 011 Country Code 1 Automated Order Status Service AutoTech portable and desktop computers Consumer Home and Home Office Technical Support Customer Service DellNet Service and Support Employee Purchase Program EPP Customers Financial Services website www dellfinancialservices com Financial Services lease loans Financial Services Dell Preferred Accounts DPA Business Customer Service and Technical Support Employee Purchase Program EPP Customers Printers and Projectors Technical Support Public government education and healthcare Customer Service and Technical Support Employee Purchase Program EPP Customers Dell Sales Dell Outlet Store Dell refurbished computers Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Fax Dell Services for the Deaf Hard of Hearing or Speech Impaired toll free 1 800 433 9014 toll free 1 800 247 9362 toll free 1 800 624 9896 toll free 1 800 624 9897 toll free 1 877 Dellnet 1 877 335 5638 toll free 1 800 695 8133 toll free 1 877 577 3355 toll free 1 800 283 2210 toll free 1 877 459 7298 toll free 1 800 695 8133 toll free 1 877 459 7298 toll free 1 800 456 3355 toll free 1 800 234 1490 toll free 1 800 289 33
36. der of the warranty for the Dell computer to which the monitor will be connected Appendix 83 www dell com supplies support dell com 84 Other add on hardware carries the longer of either a 1 year limited warranty for new parts and a 90 day limited warranty for reconditioned parts or for both new and reconditioned parts the reminder of the warranty for the Dell computer on which such parts are installed The limited warranty on all Dell branded products begins on the date of the packing slip or invoice The warranty period is not extended if we repair or replace a warranted product or any parts Dell may change the availability of limited warranties at its discretion but any changes will not be retroactive What do I do if I need warranty service Before the warranty expires please call us at the relevant number listed in the following table Please also have your Dell Service Tag or order number available Individual Home Consumers U S Only Technical Support 1 800 624 9896 Customer Service 1 800 624 9897 Individual Home Consumers who purchased through an Employee Purchase Program Technical Support and Customer Service 1 800 822 8965 Home and Small Business Commercial Customers Technical Support and Customer Service 1 800 456 3355 Medium Large or Global Commercial Customers Healthcare Customers and Value Added Resellers VARs Technical Support and Customer Service
37. e calling from a different country or are in a different Service area see Contacting Dell on page 63 for your local telephone number 3 Follow the menu prompts in the automated telephone system to speak with a technical support representative Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order See Contacting Dell on page 63 for the telephone number to call for your region Contacting Dell Contacting Dell To contact Dell electronically you can access the following websites www dell com e support dell com technical support e premiersupport dell com technical support for educational government health care and medium large business customers including Premier Platinum and Gold customers For specific web addresses for your country find the appropriate country section in the table below NOTE Toll free numbers are for use within the country for which they are listed When you need to contact Dell use the electronic addresses telephone numbers and codes provided in the following table If you need assistance in determining which codes to use contact a local or an international operator Contacting Dell 63 www dell com supplies support dell com Country City International Access Co
38. e or Document To send scanned images or documents through e mail 1 2 ON Oo U Open the top cover Place the photograph or document you want to scan face down on the scanner glass Make sure the upper left corner of the front of the photograph or document aligns with the arrow on the printer For more information see Placing Your Document on the Scanner Glass on page 21 Close the top cover Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 9225 Dell All In One Center The Dell All In One Center appears Click Preview Now In the Creative Tasks section click E mail an image to a friend In the What is being scanned menu make a selection Follow the instructions on the screen to prepare the photograph for e mail Click Next Using Your Printer 10 Open your e mail program write a note to accompany the attached photo and then send it NOTE If you have questions about how to do this consult the Help for your e mail program Enlarging or Reducing Images or Documents If you are using your printer with a computer you can enlarge or reduce your document between 25 400 percent using the Dell All In One Center If you are using your printer without a computer you can enlarge or reduce your document by 25 50 100 150 200 percent and Fit to options using the operator panel 1 Load the paper For more information see Loading Paper on page 18 2 Place your document on the sca
39. e packing slip or invoice To return applications software or an operating system that has been installed by Dell you must return the entire computer A different return policy applies to nondefective products purchased through Dell s Software and Peripherals division by customers of our Small and Medium Business divisions Those products may be returned within twenty one 21 days from the date on the packing slip or invoice but a fifteen percent 15 return fee will be deducted from any refund or credit The Total Satisfaction Return Policy and Software and Peripherals division return policy are not available for Dell EMC storage products EMC branded products Unisys branded products PowerVault 160T tape libraries or enterprise software non Dell branded enterprise products software and or software licenses purchased under any type of volume purchase agreement or any non Dell customized hardware and or software product s e Reconditioned or Refurbished Dell Branded Hardware Products and Parts All reconditioned or refurbished PowerEdge PowerConnect and Power Vault M products may be returned within thirty 30 days from the date on the packing slip or invoice All other reconditioned or refurbished Dell branded hardware products and parts may be returned within fourteen 14 days of the date on the packing slip or invoice How to Return To return products e mail or call Dell customer service to receive a Credit Retur
40. ecords reasonably related to your use of the Software The audit will be limited to verification of your compliance with the terms of this agreement The Software is protected by United States copyright laws and international treaties You may make one copy of the Software solely for backup or archival purposes or transfer it to a single hard disk provided you keep the original solely for backup or archival purposes You may not rent or lease the Software or copy the written materials accompanying the Software but you may transfer the Software and all accompanying materials on a permanent basis if you retain no copies and the recipient agrees to the terms hereof Any transfer must include the most recent update and all prior versions You may not reverse engineer decompile or disassemble the Software If the package accompanying your computer contains compact discs 3 5 and or 5 25 disks you may use only the disks appropriate for your computer You may not use the disks on another computer or network or loan rent lease or transfer them to another user except as permitted by this agreement Appendix 99 www dell com supplies support dell com 100 Limited Warranty Dell warrants that the Software disks will be free from defects in materials and workmanship under normal use for ninety 90 days from the date you receive them This warranty is limited to you and is not transferable Any implied warranties are limited to ninety 90 day
41. ed to be compliant with regulatory agency limits for EMI there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference with radio communications services which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures Reorient the receiving antenna e Relocate the device with respect to the receiver e Move the device away from the receiver e Plug the device into a different outlet so that the device and the receiver are on different branch circuits If necessary consult a Dell Technical Support representative or an experienced radio television technician for additional suggestions For additional regulatory information see the User s Guide on your CD NOM Information Mexico Only The following information is provided on the device s described in this document in compliance with the requirements of the official Mexican standards NOM Exporter Dell Inc One Dell Way Round Rock TX 78682 Appendix Importer Ship to Model number Supply voltage Frequency Current consumption Output voltage Output current Dell Computer de M xico S A de C V Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 M xico D E Dell Computer de M xico S A de C V al Cuidado de Kuehne amp Nagel de M xico S de R L Avenida Soles No 55 Col Pe
42. eft edge of the transparencies NOTE You can load a single transparency into the paper support without removing plain paper e You select Normal or Photo print quality e The transparencies are loaded vertically against the right side of the paper support Placing Your Document on the Scanner Glass 1 Open the top cover 2 Place the item you want to copy face down on the scanner glass in the lower right corner Getting Started 21 www dell com supplies support dell com 22 K NOTE Make sure the upper left corner of the front of the item aligns with the arrow on the printer 3 Close the top cover Getting Started SECTION 2 Using Your Printer Printing Copying Scanning Faxing www dell com supplies support dell com 24 Printing Printing a Document 1 2 5 Turn on your computer and printer and make sure they are connected Load paper with the print side facing up For more information see Loading Paper on page 18 With your document open click File gt Print Customize your print settings a Click Preferences Properties Options or Setup depending on the program or operating system The Print Properties dialog box appears b On the Quality Copies tab select Quality Speed the paper type the number of copies and black and white or color printing c On the Paper Setup tab select the paper size and orientation d On the Print Layout tab select t
43. ell s Software and Peripheral s then current n return policy see the following section Dell Software and Peripherals Canada Only Dell Software and Peripherals Canada Only Third Party Software and Peripherals Products Similar to other resellers of software and peripherals Dell does not warrant third party products Third party software and peripheral products are covered by the warranties provided by the original manufacturer or publisher only Third party manufacturer warranties vary from product to product Consult your product documentation for specific warranty information More information may also be available from the manufacturer or publisher While Dell offers a wide selection of software and peripheral products we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today If you have questions about compatibility we recommend and encourage you to contact the third party software and peripheral product manufacturer or publisher directly Dell Branded Peripheral Products Dell does provide a limited warranty for new Dell branded peripheral products products for which Dell is listed as the manufacturer such as monitors batteries memory docking stations and projectors To determine which limited warranty applies to the prod
44. ess otherwise prohibited by law If you are an organization that bought the products under a written agreement with Dell the agreement may contain different terms for the return of products than specified by this policy To return products you must call Dell Customer Service at 1 800 847 4096 to receive a Credit Return Authorization Number To expedite the process of your refund or credit Dell expects you to return the products to Dell in their original packaging within 5 days of the date that Dell issues the Credit Return Authorization Number You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment You may return software for a refund or credit only if the sealed package containing the floppy disk s or CD s is unopened Returned products must be in as new condition and all of the manuals floppy disk s CD s power cables and other items included with a product must be returned with it For customers who want to return for refund or credit only either application or operating system software that has been installed by Dell the whole system must be returned along with any media and documentation that may have been included in the original shipment Appendix The Total Satisfaction Return Policy does not apply to Dell EMC storage products It also does not apply to products purchased through Dell s Software and Peripherals division For those products please instead refer to D
45. ess the Menu button the following menus appear From this menu You can Copies Press the down arrow button to decrease the number of copies Press the up arrow button to increase the number of copies Quality Press the down arrow button or the up arrow button to select one of these quality settings Draft Do not select Draft if a photo cartridge is installed e Normal e Photo Dark Lighter Darker Make a document lighter or darker e Press the down arrow button to make a document lighter in 25 increments Press the up arrow button to make a document darker in 25 increments Resize Change the size of the image or document e Press the down arrow button to decrease the size of the image or document Press the up arrow button to increase the size of the image or document Getting Started Understanding the Automatic Paper Type Sensor Your printer has an automatic paper type sensor that detects the following paper types Plain e Transparency e Glossv photo Coated If you load one of these paper types the printer detects the paper type and automatically adjusts the Ouality Speed settings Paper type Quality Speed settings Black and Color Cartridges Photo and Color Cartridges Installed Installed Plain Normal Photo Transparency Normal Photo Glossy photo Photo Photo Coated Normal Photo K NOTE Your printer cannot detect the paper size T
46. etting Started Understanding the Printer Parts Accessing Your User s Guide Setting Up Your Printer Using the Operator Panel Understanding the Automatic Paper Type Sensor Loading Paper www dell com supplies support dell com 12 Understanding the Printer Parts 2 1 Number Part Description 1 Paper support Part that supports loaded paper 2 Paper guide Guide that helps the paper feed into the printer properly Getting Started Number Part Description Ww Top cover Top of printer that holds your document or photo flat while you scan it Paper exit tray Tray that holds the paper as it exits the printer NOTE Pull the paper exit tray straight out to extend it Printer unit Unit you lift to gain access to the ink cartridges Scanner support Part under printer unit that keeps the printer open while you change ink cartridges NOTE To close the printer for normal operation lift the printer unit press the scanner support to the right and then lower the printer unit until it rests on the main body of the printer Ink cartridge carrier Carrier that holds two ink cartridges one color and the other black or photo sold separately For more information on your cartridges see Replacing Ink Cartridges on page 44 USB connector Slot into which you plug the USB cable sold separately The other end of the USB cable plugs into your computer
47. for ground freight and insurance to and from Dell s repair replacement center The end user must ensure that the defective product is available for collection properly packed in original or equally protective packaging together with the details listed above and the return number provided to the end user by Dell Limitation and Statutory Rights Dell makes no other warranty guarantee or like statement other than as explicitly stated above and this Guarantee is given in place of all other guarantees whatsoever to the fullest extent permitted by law In the absence of applicable legislation this Guarantee will be the end user s sole and exclusive remedy against Dell or any of its affiliates and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts or any other indirect or consequential loss arising from negligence breach of contract or howsoever This Guarantee does not impair or affect mandatory statutory rights of the end user against and or any rights resulting from other contracts concluded by the end user with Dell and or any other seller Dell World Trade LP One Dell Way Round Rock TX 78682 USA Dell Computadores do Brasil Ltda CNPJ No 72 381 189 0001 10 Avenida Industrial Belgraf 400 92990 000 Eldorado do Sul RS Brasil Dell Computer de Chile Ltda Coyancura 2283 Piso 3 Of 302 Providencia Santiago Chile Dell Computer de Colombia Corporation Carrera 7 4115 33 Oficina 603 Bo
48. gota Colombia Appendix 95 www dell com supplies support dell com 96 Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 M xico D F Appendix Dell Inc Ink and Toner Cartridges Limited Warranties The following sections describe the limited warranty for ink and toner cartridges for the U S Canada and Latin America Refer to the appropriate limited warranty accordingly Ink and Toner Cartridges Limited Warranty U S and Canada Only Dell Inc warrants to the original purchaser of genuine Dell branded toner cartridges that they will be free from defects in material and workmanship for the life of the cartridge and that for genuine Dell branded ink cartridges they will be free from defects in material and workmanship for two years beginning on the date of invoice If this product proves defective in either material or workmanship it will be replaced without charge during the limited warranty period if returned to Dell You must first call our toll free number to get your return authorization In the U S call 1 800 822 8965 in Canada call 1 800 387 5757 If we are not able to replace the product because it has been discontinued or is not available we will either replace it with a comparable product or reimburse you for the cartridge purchase cost at Dell s sole option This limited warranty does not apply to ink or toner cartridges that have been refilled or improperly stored or due
49. he envelopes faces up e The envelopes are loaded vertically against the right side of the paper support e The stamp location is in the upper left corner e The paper guide rests against the left edge of the envelopes You print the envelopes with Landscape orientation You select the correct envelope size Select the next biggest size if the exact envelope size is not listed and set the left and right margins so that your envelope text will be correctly positioned NOTE You can load a single envelope into the paper support without removing plain paper The print side of the cards faces up The cards are loaded vertically against the right side of the paper support The paper guide rests against the left edge of the cards You select Normal or Photo print quality 25 sheets of The glossy or coated side of the paper faces up photo or The paper guide rests against the left edge of the paper glossy paper You select Normal or Photo print quality The paper is loaded vertically against the right side of the paper support l iron on You follow the loading instructions on the packaging transfer Getting Started The blank side of the transfer faces up The paper guide rests against the left edge of the transfer You select Normal or Photo print quality Load up to Make sure 20 transparencies e The rough side of the transparencies faces up e The paper guide rests against the l
50. he layout and duplexing settings e To see details about a setting right click the setting on the screen and then select What s This f After making the changes in Print Properties click OK at the bottom of the screen to return to the Print dialog box Click OK or Print depending on the program or operating system Printing Photos 1 Load the photo paper with the print glossy side facing up For more information see Print Media Guidelines for the Paper Support on page 19 Make sure you have a color cartridge and a photo cartridge sold separately installed For more information see Replacing Ink Cartridges on page 4 With your document open click File gt Print To customize your print settings click Preferences Properties Options or Setup depending on the program or operating system The Print Properties dialog box appears On the Quality Copies tab select Photo and the paper type Using Your Printer 6 On the Paper Setup tab select the paper size and orientation K NOTE Photo glossy or coated paper is recommended for printing photos 7 On the Print Layout tab select the photo layout 8 When finished customizing your photo click OK 9 Click OK or Print depending on the program or operating system 10 To prevent your photos from sticking together or smudging remove each photo after it exits the printer K NOTE Before placing your prints in a nonadhesive photo album or frame allow suffi
51. hooting and maintenance information Preview images you want to print or copy Manage photos copy them to folders print them perform creative copying To access the Dell All In One Center Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 9225 Dell All In One Center The Dell All In One Center includes four main sections Scan or Fax Copy Creative Tasks and Preview In this section You can Scan or Fax Select the program where you want to send the scanned image Select the type of image being scanned Select how you will use the scan Select Fax Now NOTE Click See More Scan Settings to view all settings Copy Select the quantity and color of your copies Select a quality setting for your copies Adjust the size of the scanned area Lighten or darken your copies this can also be accomplished using the operator panel Enlarge or reduce your copies NOTE Click See More Copy Settings to view all settings Understanding the Software 39 www dell com supplies support dell com 40 In this section You can Creative Tasks Select from a variety of creative ideas e Enlarge or reduce an image Repeat an image several times on one page Print an image as a multi page poster e E mail an image e Fax using your computer s modem Save an image on your computer Edit text found in a scanned document Optical Character Recognit
52. idge Maintenance 47 www dell com supplies support dell com 48 To align the ink cartridges 1 Load plain paper For more information see Loading Paper on page 18 2 Click Start gt Programs or All Programs Dell Printers Dell Photo AIO Printer 9225 Dell Printer Solution Center 3 Click the Maintenance tab 4 Click Align to fix blurry edges 5 Click Print The ink cartridges align when the page prints Cleaning the Ink Cartridge Nozzles You may need to clean the nozzles when e White lines appear in graphics or solid black areas e Print appears smudged or too dark e Colors fade do not print or do not print completely e Vertical lines appear jagged or edges appear rough Ink Cartridge Maintenance To clean the ink cartridge nozzles 1 Load the paper For more information see Loading Paper on page 18 2 Click Start gt Programs or All Programs Dell Printers Dell Photo AIO Printer 9225 Dell Printer Solution Center 3 Click the Maintenance tab 4 Click Clean to fix horizontal streaks 5 Click Print When the page prints it forces ink through the clogged nozzles to clean them 6 Print your document again to verify the improved print quality 7 lfyou are not satisfied with the print quality wipe the ink cartridge nozzles and then print your document again Ink Cartridge Maintenance 49 wuo2 j ap 34oddns saijddns u02 83p MMM Ink Cartridge Maintenance 50 SECTION 5 Troublesho
53. ing table Please also have your Dell Service Tag or order number available Individual Home Consumers Home Office Canada Only and Small Business Customers Technical Support and Customer Service 1 800 847 4096 Medium Large and Global Commercial Customers Government Education and Healthcare Customers and Value Added Resellers VARs Technical Support 1 800 387 5757 Customer Service 1 800 326 9463 Government or Education Customers or Individual Home Consumers who purchased through an Employee Purchase Program Technical Support 1 800 387 5757 Customer Service 1 800 326 9463 Extension 8221 for Individual Consumers Dell Branded Memory 1 888 363 5150 What will Dell do During the 90 days of the 90 day limited warranty and the first year of all other limited warranties During the 90 days of the 90 day limited warranty and the first year of all other limited warranties we will repair any Dell branded hardware products returned to us that prove to be defective in materials or workmanship If we are not able to repair the product we will replace it with a comparable product that is new or refurbished When you contact us we will issue a Return Material Authorization Number for you to include with your return You must return the products to us in their original or equivalent packaging prepay shipping charges and insure the shipment or accept the risk if the product is lost or damaged in ship
54. ion Modify an image with a photo editor Preview Select a portion of the preview image to scan View an image of what will be printed or copied For more information on using the Dell All In One Center see your User s Guide on the CD For more information about the Dell All In One Center click Help in the Dell All In One Center Using Print Properties Print Properties allows you to change the various printer settings You can change your printer settings in Print Properties depending on the type of project you want to create To access Print Properties 1 With your document open click File Print The Print dialog box appears 2 In the Print dialog box click Preferences Properties Options or Setup depending on the program or operating system he Print Properties screen appears To access Print Properties when a document is not open 1 In Windows XB click Start Settings Printers and Faxes In Windows 2000 click Start Settings Printers 2 Right click on the printer icon and then select Printer Preferences Y NOTE Changes made to the printer settings from the Printers folder become the default settings for most programs Understanding the Software Print Properties Tabs Print Properties includes three main tabs From this tab You can change these settings Quality Copies Quality Speed Select Automatic Draft Normal or Photo depending on your desired output quality Draft
55. ions of this agreement This agreement is binding on successors and assigns Dell agrees and you agree to waive to the maximum extent permitted by law any right to a jury trial with respect to the Software or this agreement Because this waiver may not be effective in some jurisdictions this waiver may not apply to you You acknowledge that you have read this agreement that you understand it that you agree to be bound by its terms and that this is the complete and exclusive statement of the agreement between you and Dell regarding the Software Appendix 101 www dell com supplies support dell com 102 Regulatory Notices Electromagnetic Interference EMI is any signal or emission radiated in free space or conducted along power or signal leads that endangers the functioning of a radio navigation or other safety service or seriously degrades obstructs or repeatedly interrupts a licensed radio communications service Radio communications services include but are not limited to AM FM commercial broadcast television cellular services radar air traffic control pager and Personal Communication Services PCS These licensed services along with unintentional radiators such as digital devices contribute to the electromagnetic environment Electromagnetic Compatibility EMC is the ability of items of electronic equipment to function properly together in the electronic environment While this device has been designed and determin
56. k box if you want each received fax to be automatically printed When you select this check box select the Dell Photo AIO Printer 922 to print the received fax Click to select the Store a copy in a folder check box if you want to create an archive copy of each fax When you select this check box you are able to specify the storage location for the fax copy Click Next Using Your Printer 35 www dell com supplies support dell com 36 16 Confirm the configuration settings in the Configuration Summary list and then click Finish You are now ready to send or receive faxes Changing the Fax Configuration 1 Click Start Programs or All Programs gt Accessories gt Communications gt Fax and then click Fax Console 2 In Fax Console click Configure Fax on the Tools menu to start the Fax Configuration Wizard Using Your Printer SECTION 3 Understanding the Software Using the Dell All In One Center Using Print Properties Using the Dell Printer Solution Center Using Dell Picture Studio v2 0 www dell com supplies support dell com 38 Understanding the Printer Software The printer software includes e Dell Printer Solution Center Provides maintenance and troubleshooting help basic usage information and how to s for creating projects e Dell All In One Center Allows you to perform various scan copy fax and print operations with newly scanned and previously saved documents a
57. ly 92 Dell Software and Peripherals Canada Only 93 1 Year End User Manufacturer Guarantee Latin America and the Caribbean Only ooa a a 94 Dell Inc Ink and Toner Cartridges Limited Warranties 97 Ink and Toner Cartridges Limited Warranty U S and Canada ONI ar o Sta a ms es ere eas BR ae de eee ee 97 Ink and Toner Cartridges Limited Warranty Latin America OTM ote is ching eae GA eh ck ete oe ge MM 98 Dell Software License Agreement 99 Regulatory Notices 0 0 102 NOM Information Mexico Only 2 102 o ote Ro ee ee eRe ee ee eee hee 105 Contents 7 8 Contents ACAUTION SAFETY INSTRUCTIONS Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage e Use only the power cable provided with this product or the manufacturer s authorized replacement power cable Connect the power cable to an electrical outlet that is near the product and easily accessible e Refer service or repairs other than those described in the user documentation to a professional service person A CAUTION Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the power cable or telephone during a lightning storm wuo2 j ap 34oddns saijddns u02 83p MMM 10 SECTION 1 G
58. ment We will return the repaired or replacement products to you We will pay to ship the repaired or replaced products to you if you use an address in Canada Otherwise we will ship the product to you freight collect If we determine that the problem is not covered under this warranty we will notify you and inform you of service alternatives that are available to you on a fee basis Appendix NOTE Before you ship the product s to us make sure to back up the data on the hard drive s and any other storage device s in the product s Remove any confidential proprietary or personal information removable media such as floppy disks CDs or PC Cards We are not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media During the remaining years following the first year of all limited warranties We will replace any defective part with new or refurbished parts if we agree that it needs to be replaced When you contact us we will require a valid credit card number at the time you request a replacement part but we will not charge you for the replacement part as long as you return the original part to us within days after we ship the replacement part to you If we do not receive the original part within 30 days we will charge to your credit card the then current standard price for that part We will pay to ship the part to you if you use an address in Canada Other
59. n Authorization Number within the return policy period applicable to the product you want to return You must obtain a Credit Return Authorization Number in order to return the product See Contacting Dell or Getting Help in your customer documentation or www dell com us en gen contact htm to find the appropriate contact information for obtaining customer assistance Appendix 87 www dell com supplies support dell com 88 You must ship the products to Dell within five 5 days of the date that Dell issues the Credit Return Authorization Number You must also return the products to Dell in their original packaging in as new condition along with any media documentation and all other items that were included in the original shipment prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment Limited Warranty Terms for Dell Branded Hardware Products Canada Only What is covered by this limited warranty This limited warranty covers defects in materials and workmanship in your our end user customer s Dell branded hardware products including Dell branded peripheral products What is not covered by this limited warranty This limited warranty does not cover e Software including the operating system and software added to the Dell branded hardware products through our factory integration system or the reloading of the software e Non Dell branded and Solution Provider Direct p
60. nal Access Code 00 Country Code 45 Dominica Dominican Republic Ecuador El Salvador Website support euro dell com E mail czech_dell dell com Technical Support Customer Care Fax TechFax Switchboard Website support euro dell com E mail Support portable computers den_nbk_support dell com E mail Support desktop computers den_support dell com E mail Support servers Nordic_server_support dell com Technical Support Customer Care Relational Home Small Business Customer Care Switchboard Relational Fax Switchboard Relational Switchboard Home Small Business Fax Switchboard Home Small Business General Support General Support General Support General Support 02 02 02 02 2186 27 27 2186 27 11 2186 27 14 2186 27 28 2186 27 11 7023 0182 7023 0184 3287 5505 3287 1200 3287 1201 3287 5000 3287 5001 toll free 1 866 278 6821 1 800 148 0530 toll free 999 119 01 899 753 0777 68 Contacting Dell Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Finland Helsinki International Access Code 990 Country Code 358 City Code 9 France Paris Montpellier International Access Code 00 Country Code 33 City Codes 1 4 Website support euro dell com E mail fin_support dell com E mail Support servers Nordic_suppor
61. nd images e Print Properties Allows you to adjust printer settings e Dell Picture Studio v2 0 Allows you to manage edit display print and convert photos and other types of images Using the Dell Printer Solution Center Three tabs on the Dell Printer Solution Center provide you with a variety of printing options Advanced tab e Printing Status button Click this button to see your options for displaying printing status information on your screen e About button Click this button to view software version information e Networking button Click this button to see your networking options Maintenance tab e Use Color Cartridge for all Black Printing icon Click this icon and follow the instructions on the screen to use your color cartridge for black printing Contacts tab e Customer support website support dell com e Order ink or supplies directs you to Dell s cartridge ordering website www dell com supplies e Dell printer Service Tag number displays your printer Service Tag number To access the Dell Printer Solution Center Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 9225 Dell Printer Solution Center Understanding the Software Using the Dell All In One Center The Dell All In One Center allows you to Scan copy fax and perform creative tasks Select where you want to send the scanned image Select the quantity and color of your copies Access troubles
62. ndicates important information that helps you make better use of your printer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A CAUTION A CAUTION indicates a potential for property damage personal injury or death Information in this document is subject to change without notice 2004 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Inspiron Dell Precision Dimension OptiPlex and Latitude are trademarks of Dell Inc Microsoft and Windows are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 and in applicable FAR provisions Dell Inc One Dell Way Round Rock Texas 78682 USA uo2 ap 134oddns s jjddns Ww03 P MMM Contents l Getting Started Understanding the Printer P
63. nner glass Make sure the upper left corner of the front of the document aligns with the arrow on the printer For more information see Placing Your Document on the Scanner Glass on page 21 3 Click Start2 Programs or All Programs Dell Printers Dell Photo AIO Printer 9225 Dell All In One Center The Dell All In One Center appears Click Preview Now In the Creative Tasks section select Enlarge or reduce an image Follow the instructions on the screen to select the size of your new image nN Oo U dA When you finish customizing your image click Print Now Faxing To use Microsoft Fax you must have a Windows based computer equipped with a modem Before you do anything else check to see that the Microsoft Fax software is on your computer Click Start Programs or All ProgramsAccessories2 Communications For Windows XP e Ifyou see Fax in the list that appears you have Microsoft Fax on your computer Continue with Configuring Microsoft Fax on page 35 e Ifyou do not see Fax in the list that appears continue with Installing Microsoft Fax in Windows XP on page 34 Using Your Printer 33 www dell com supplies support dell com 34 For Windows 2000 Fax Service Management is automatically installed Sending a Fax You can send single or multiple page faxes 1 Turn on your printer and computer and make sure they are connected Make sure your computer modem is connected to an active analog phone line If you have
64. ns on your screen to complete the installation Troubleshooting 53 www dell com supplies support dell com 54 Printer Problems ENSURE THAT THE PRINTER POWER CABLE IS FIRMLY CONNECTED TO THE PRINTER AND THE ELECTRICAL OUTLET DETERMINE IF THE PRINTER HAS BEEN HELD OR PAUSED Windows XP 1 Click Start gt Settings gt Printers and Faxes 2 Double click Dell Photo AIO Printer 922 and then click Printer 3 Make sure a check mark is not next to Pause Printing If a check mark is next to Pause Printing click it to deselect the option Windows 2000 1 Click Start gt Settings Printers 2 Double click Dell Photo AIO Printer 922 and then click Printer 3 Make sure a check mark is not next to Pause Printing If a check mark is next to Pause Printing click Pause Printing to deselect it CHECK FOR FLASHING LIGHTS ON THE PRINTER For more information see Error Messages and Lights on page 57 ENSURE YOU INSTALLED THE INK CARTRIDGES CORRECTLY AND REMOVED THE STICKER AND TAPE FROM EACH CARTRIDGE MAKE SURE YOU LOADED THE PAPER CORRECTLY For more information see Loading Paper on page 18 Troubleshooting General Problems Fax Problems MAKE SURE YOU TURNED ON BOTH YOUR PRINTER AND YOUR COMPUTER AND THE USB CABLE IS PROPERLY CONNECTED ENSURE THE COMPUTER IS CONNECTED TO AN ACTIVE ANALOG PHONE LINE Using the fax function requires a phone connection to the fax modem in your computer When using DSL to f
65. nter and print the document again Troubleshooting Error Messages and Lights The following error messages can be found on your computer screen or operator panel display Error Message Blinking Power button What it indicates The printer has a paper jam or is out of paper Solution If the printer is out of paper see Loading Paper on page 18 If a paper jam exists see Paper Problems on page 55 Ink Low Alert The ink cartridge is running low on ink The Low Ink Alert occurs when your ink cartridges reach levels of 25 percent 15 percent and 5 percent remaining Replace the ink cartridge For more information see Replacing Ink Cartridges on page 4 Reserve tank An ink cartridge s available ink dot count is Zero Order a new ink cartridge from Dell and replace the old ink cartridge To order a new ink cartridge go to www dell com supplies Paper jam A paper jam exists in the printer Clear the paper jam For more information see Check for a paper jam on page 56 Troubleshooting 57 www dell com supplies support dell com 58 Error Message Paper tray empty What it indicates The printer is out of paper Solution Load more paper into the printer For more information see Loading Paper on page 18 Printhead error The ink cartridge has a short Disconnect and then reconnect the printer power cable Reinstall the ink cart
66. ntract is with Dell service will be provided to you under the terms of the service agreement Please refer to that contract for details on how to obtain service If you purchased through us a service contract with one of our third party service providers please refer to that contract for details on how to obtain service Appendix www dell com supplies support dell com 86 How will you fix my product We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems Refurbished parts and systems are parts or systems that have been returned to Dell some of which were never used by a customer All parts and systems are inspected and tested for quality Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought Dell owns all parts removed from repaired products May I transfer the limited warranty Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us The limited warranty on Dell branded memory may not be transferred You may record your transfer by going to Dell s website e Ifyou are an Individual Home Consumer go to www dell com us en dhs topics sbtopic_015_ccare htm e Ifyou are a Home Office Small Medium Large or Global Commercial Customer go to www dell com us en biz topics sbtopic_ccare_nav_015_ccare htm e
67. o a black and white dot pattern dither Remove image patterns from magazines or newspapers descreen Select whether to process with Best quality or Best speed Reduce the background noise on your color document 6 When you finish customizing your copy settings click OK and then click Copy Now Using Your Printer 29 www dell com supplies support dell com 30 Scanning 1 2 Turn on your computer and printer and make sure they are connected Place the document face down on the scanner glass and make sure the upper left corner of the front of the document aligns with the arrow on the printer For more information see Placing Your Document on the Scanner Glass on page 21 Press Scan on the operator panel The Dell All In One Center appears In the Send scanned image to drop down menu select a program as your scan destination Customize your scan settings Click Scan Now to complete your scan Scanning Photos 1 2 Turn on your computer and printer and make sure they are connected Place the photo face down on the scanner glass and make sure the upper left corner of the front of the photo aligns with the arrow on the printer For more information see Placing Your Document on the Scanner Glass on page 21 Press Scan on the operator panel The Dell All In One Center appears Click Preview Now Adjust the dotted lines to fit around the portion of the photo you want to scan
68. o choose paper size 1 With your document open click File Print 2 Inthe Print dialog box click Preferences or Properties depending on your program or operating system The Print Properties screen appears 3 On the Paper Setup tab select the paper size 4 Click OK Unless you turn off the automatic paper type sensor it always remains on To turn off the automatic paper type sensor for a specific print job 1 With your document open click File gt Print 2 Inthe Print dialog box click Preferences or Properties depending on your program or operating system Getting Started 17 www dell com supplies support dell com 18 3 4 5 6 The Printing Preferences screen appears Click the Quality Copies tab Click the Use my choice button Select the paper type in the drop down menu Click OK To turn off the automatic paper type sensor for all print jobs 1 Nn Go wu BB Uv IN In Windows XP click Start Control Panel Printers and Other Hardware Printers and Faxes In Windows 2000 click Start Settings Printers Right click the Printer icon Click Printing Preferences Click the Quality Copies tab and then click Paper Type Sensor Options Click the Use my choice button Select the paper type in the drop down menu Click OK Loading Paper 1 2 Place the paper against the guide on the right side of the paper support Squeeze and slide the left paper guide to the left edge of the pape
69. operly Ink Cartridge Maintenance 45 www dell com supplies support dell com 46 6 Ifyou are installing new ink cartridges remove the sticker and transparent tape from the back and bottom of each ink cartridge K NOTE The illustration below shows a black cartridge and a color cartridge use for normal printing For photo printing use a photo cartridge and a color cartridge 7 Insert the new ink cartridges Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier and the color ink cartridge is secure in the right ink cartridge carrier photo or black cartridge Ink Cartridge Maintenance 8 Snap each lid closed 9 Lift the printer unit and hold the scanner support up while lowering the printer unit until it is completely closed Aligning Ink Cartridges Your printer automatically aligns the ink cartridges when they are installed or replaced To verify your ink cartridges are aligned you can print an alignment page After you close the printer unit press the Menu button The alignment page begins printing During printing the operator panel display reads Alignment Page Printing When complete the message reads Auto Alignment Complete Your ink cartridges are now aligned for optimal print quality You may also need to align ink cartridges when characters are not properly formed or are not aligned at the left margin or when vertical or straight lines appear wavy Ink Cartr
70. oting Setup Problems General Problems Error Messages and Lights Improving Print Quality www dell com supplies support dell com 52 Troubleshooting Follow these tips when you troubleshoot your printer e Ifthe printer does not work ensure that the printer is properly connected to the electrical outlet and computer if using a computer fan error message appears on the operator panel display write down the exact message Setup Problems Computer Problems VERIFY THAT YOUR PRINTER IS COMPATIBLE WITH YOUR COMPUTER The Dell Photo AIO Printer 922 supports Windows 2000 and Windows XP MAKE SURE YOU TURNED ON BOTH YOUR PRINTER AND YOUR COMPUTER CHECK THE USB CABLE e Ensure that the USB cable is firmly connected to your printer and your computer Shut down the computer reconnect the USB cable as shown on the setup diagram for your printer and then restart the computer IF THE SOFTWARE INSTALLATION SCREEN DOES NOT APPEAR AUTOMATICALLY INSTALL THE SOFTWARE MANUALLY 1 Insert the Drivers and Utilities CD 2 Click Install DETERMINE IF THE PRINTER SOFTWARE IS INSTALLED Click Start Programs or All Programs Dell Printers gt Dell Photo AIO Printer 922 If the Dell Photo AIO Printer 922 does not appear in the list of programs the printer software is not installed Install the printer software For more information see Removing and Reinstalling Software on page 53 Troubleshooting CORRECT COMM
71. poration Dell warrants to the end user in accordance with the following provisions that its branded hardware products purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean will be free from defects in materials workmanship and design affecting normal use for a period of year from the original purchase date Products for which proper claims are made will at Dell s option be repaired or replaced at Dell s expense Dell owns all parts removed from repaired products Dell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products Exclusions This Guarantee does not apply to defects resulting from improper or inadequate installation use or maintenance actions or modifications by unauthorized third parties or the end user accidental or willful damage or normal wear and tear Appendix Making a Claim Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period The end user must always supply proof of purchase indicating name and address of the seller date of purchase model and serial number name and address of the customer and details of symptoms and configuration at the time of malfunction including peripherals and software used Otherwise Dell may refuse the guarantee claim Upon diagnosis of a warranted defect Dell will make arrangements and pay
72. port euro dell com es es emaildell Country Code 34 Website support euro dell com Home and Small Business www dell com supplies support dell com City Code 91 Technical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fax 902 118 539 Corporate Technical Support 902 100 130 Customer Care 902 118 546 Switchboard 91 722 92 00 Fax 9 722 95 83 Sweden Upplands Vasby Website support euro dell com International Access Code 00 E mail swe_support dell com Country Code 46 E mail Support for Latitude and Inspiron City Code 8 Swe nbk_kats dell com E mail Support for OptiPlex Swe_kats dell com E mail Support for Servers Nordic_server_support dell com Technical Support Relational Customer Care Home Small Business Customer Care Employee Purchase Program EPP Support Fax Technical Support Sales 08 590 05 199 08 590 05 642 08 587 70 527 20 140 14 44 08 590 05 594 08 590 05 185 78 Contacting Dell Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Switzerland Geneva International Access Code 00 Country Code 41 City Code 22 Taiwan International Access Code 002 Country Code 886 Thailand International Access Code 001 Country Code 66 Trinidad Tobago Turks and Caicos Islands Web
73. r Y NOTE Do not force paper into the printer The paper should be flat against the paper support surface and the right edge should be flush against the right paper guide Getting Started Print Media Guidelines for the Paper Support Load up to Make sure e The paper is loaded vertically against the right side of the paper support e The paper guide rests against the left edge of the paper NOTE Load letterhead paper with the top of the letterhead entering the printer first and facing up You select Draft select Photo if a photo cartridge is installed Normal or Photo print quality You remove any paper from the paper support before inserting banner 100 sheets of plain paper 20 sheets of banner paper paper You place a stack of banner paper on or behind the printer with only the number of sheets required NOTE You must select A4 Banner or Letter Banner paper size in Print Properties Failure to do so will cause a paper jam See Paper Problems on page 55 You load the leading edge of the banner paper into the printer against the right side of the paper support You squeeze and slide the paper guide to the left edge of the banner paper You use banner paper designed for inkjet printers Getting Started 19 www dell com supplies support dell com 20 Load up to Make sure 10 envelopes 25 greeting cards index cards postcards or photo cards e The print side of t
74. r Customer Care 01 204 4014 Small Business Customer Care 01 204 4014 U K Customer Care dial within U K only 0870 906 0010 Corporate Customer Care 1850 200 982 Corporate Customer Care dial within U K only 0870 907 4499 Ireland Sales 01 204 4444 U K Sales dial within U K only 0870 907 4000 Fax SalesFax 01 204 0103 Switchboard 01 204 4444 Contacting Dell 71 www dell com supplies support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Italy Milan International Access Code 00 Country Code 39 City Code 02 Jamaica Website support euro dell com E mail support euro dell com it it emaildell Home and Small Business Technical Support Customer Care Fax Switchboard Corporate Technical Support Customer Care Fax Switchboard General Support dial from within Jamaica only 02 577 826 90 02 696 821 14 02 696 821 13 02 696 821 12 02 577 826 90 02 577 825 55 02 575 035 30 02 577 821 1 800 682 3639 72 Contacting Dell Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Japan Kawasaki International Access Code 001 Country Code 81 City Code 44 Korea Seoul International Access Code 00
75. ransfers loading 20 L loading cards 20 envelopes 20 greeting cards 20 index cards 20 iron on transfers 20 photo cards 20 photo paper 20 postcards 20 transparencies 21 messages error Ink Low 57 Paper feed 58 Paper jam 57 Paper out 58 Print carrier 58 Printhead 58 Scan carrier 58 System control 58 multiple copies 41 106 Index nozzles ink cartridge cleaning 48 0 operator panel copying with 26 using 15 P paper exit trav 12 Paper jam message 57 Paper out message 58 Paper Setup tab 41 paper tvpe sensor 17 turning off 17 photo cards loading 20 photo paper loading 20 photos printing 24 postcards loading 20 Print Lavout tab 41 Print Properties accessing 40 Paper Setup tab 41 Print Lavout tab 41 Quality Copies tab 41 problems drives 52 Q Quality Copies tab 41 S safety information 9 Scan button 15 software Dell All In One Center 39 Dell Printer Solution Center 38 Print Properties 0 understanding 38 specialty media cards 20 envelopes 20 glossy 20 greeting cards 20 index cards 20 iron on transfers 20 photo cards 20 photo paper 20 postcards 20 transparencies 21 support contacting Dell 63 T troubleshooting ink low message 57 out of paper 57 paper out message 58 W warranty 82 Index 107 108 Index
76. ridges For more information see Replacing Ink Cartridges on page 44 Print carrier error Print carrier error Disconnect the printer power cable check for paper jams and then reconnect the power cable Data error Data error or incomplete data Press the Power button to reset Scan carrier error Scan carrier error Turn off the printer wait a few seconds and then turn on the printer Paper feed error A paper feed error has occurred Press the Power button to reset System control error A paper system control error has occurred Press the Power button to reset Improving Print Quality If you are not satisfied with the print quality of your documents there are several different ways to improve the print quality e Use the appropriate paper For example use Dell Premium Photo Paper if you are printing photos with a photo ink cartridge e Use paper that is a heavier weight bright white or coated Use Dell Premium Photo Paper if you are printing photos e Select a higher print quality To select a higher print quality 1 With your document open click File Print The Print dialog box appears Troubleshooting 2 Click Preferences Properties or Options depending on your program or operating system 3 On the Ouality Copies tab select Quality Speed and select a higher quality setting 4 Print your document again 5 Ifthe print quality does not improve try
77. rnational Access Code 00 Country Code 351 Puerto Rico St Kitts and Nevis St Lucia St Vincent and the Grenadines Singapore Singapore International Access Code 005 Country Code 65 South Africa Johannesburg International Access Code 09 091 Country Code 27 City Code 11 Southeast Asian and Pacific Countries Website support euro dell com E mail support euro dell com pt en emaildell Technical Support Customer Care Sales Fax General Support General Support General Support General Support Technical Support Customer Service Penang Malaysia Transaction Sales Corporate Sales Website support euro dell com E mail dell_za_support dell com Technical Support Customer Care Sales Fax Switchboard Customer Technical Support Customer Service and Sales Penang Malaysia 707200149 800 300 415 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 21 424 01 12 1 800 805 7545 toll free 1 877 441 4731 1 800 882 1521 toll free 1 877 270 4609 toll free 800 6011 051 604 633 4949 toll free 800 6011 054 toll free 800 6011 053 011 709 7710 011 709 7707 011 709 7700 011 706 0495 011 709 7700 604 633 4810 Contacting Dell 77 Country City International Access Code Country Code City Code Department Name or Service Area Area Codes Website and E Mail Address Local Numbers and Toll Free Numbers Spain Madrid International Access Code 00 E mail sup
78. rnational Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Latin America Luxembourg International Access Code 00 Country Code 352 Macao Country Code 853 Malaysia Penang International Access Code 00 Country Code 60 City Code 4 Customer Technical Support Austin Texas U S A Customer Service Austin Texas U S A Fax Technical Support and Customer Service Austin Texas U S A Sales Austin Texas U S A SalesFax Austin Texas U S A Website support euro dell com E mail tech_be dell com Technical Support Brussels Belgium Home Small Business Sales Brussels Belgium Corporate Sales Brussels Belgium Customer Care Brussels Belgium Fax Brussels Belgium Switchboard Brussels Belgium Technical Support Customer Service Penang Malaysia Transaction Sales Technical Support Customer Service Transaction Sales Corporate Sales 512 728 4093 512 728 3619 512 728 3883 512 728 4397 512 728 4600 or 512 728 3772 3420808075 toll free 080016884 02 481 91 00 02 481 91 19 02 481 92 99 02 481 91 00 toll free 0800 582 604 633 4949 toll free 0800 581 toll free 1 800 888 298 04 633 4949 toll free 1 800 888 202 toll free 1 800 888 213 74 Contacting Dell Country City International Access Code Country Code City Code Department Name or Ser
79. roducts and accessories e Problems that result from External causes such as accident abuse misuse or problems with electrical power Servicing not authorized by Dell Usage that is not in accordance with product instructions Failure to follow the product instructions or failure to perform preventive maintenance Problems caused by using accessories parts or components not supplied by Dell e Products with missing or altered Service Tags or serial numbers e Products for which Dell has not received payment Appendix THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE DELL S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE STATUTORY OR OTHERWISE SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS THEREFORE THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR
80. s from the date you receive the Software Some jurisdictions do not allow limits on the duration of an implied warranty so this limitation may not apply to you The entire liability of Dell and its suppliers and your exclusive remedy shall be a return of the price paid for the Software or b replacement of any disk not meeting this warranty that is sent with a return authorization number to Dell at your cost and risk This limited warranty is void if any disk damage has resulted from accident abuse misapplication or service or modification by someone other than Dell Any replacement disk is warranted for the remaining original warranty period or thirty 30 days whichever is longer Dell does NOT warrant that the functions of the Software will meet your requirements or that operation of the Software will be uninterrupted or error free You assume responsibility for selecting the Software to achieve your intended results and for the use and results obtained from the Software DELL ON BEHALF OF ITSELF AND ITS SUPPLIERS DISCLAIMS ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FOR THE SOFTWARE AND ALL ACCOMPANYING WRITTEN MATERIALS This limited warranty gives you specific legal rights you may have others which vary from jurisdiction to jurisdiction IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING WI
81. site support euro dell com E mail swisstech dell com E mail for French speaking HSB and Corporate Customers support euro dell com ch fr emaildell Technical Support Home and Small Business Technical Support Corporate Customer Care Home and Small Business Customer Care Corporate Fax Switchboard Technical Support portable and desktop computers Technical Support servers Transaction Sales Corporate Sales Technical Support Customer Service Penang Malaysia Sales General Support General Support 0844 811 411 0844 822 844 0848 802 202 0848 821 721 022 799 01 90 022 799 01 01 toll free 00801 86 1011 toll free 0080 60 1256 toll free 0080 651 228 toll free 0080 651 227 toll free 0880 060 07 604 633 4949 toll free 0880 060 09 1 800 805 8035 toll free 1 866 540 3355 Contacting Dell 79 www dell com supplies support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers U K Bracknell International Access Code 00 Country Code 44 City Code 1344 Uruguay U S Virgin Islands Venezuela Website support euro dell com Customer Care website support euro dell com uk en ECare Form Home asp E mail dell_direct_supportGOdell com Technical Support Corporate Preferred Accounts PAD 1000 employees Technical Support
82. ss Make sure the upper left corner of the front of the item aligns with the arrow on the printer For more information see Placing Your Document on the Scanner Glass on page 21 Close the top cover Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 9225 Dell All In One Center The Dell All In One Center appears Select a copy quantity 1 99 and color Click See More Copy Settings to Choose a copy quality Select the blank paper size Select the original document size Lighten or darken your document Copying Photos Using Your Computer 1 2 Turn on your computer and printer and make sure they are connected Load photo paper with the print side facing up For more information see Print Media Guidelines for the Paper Support on page 19 Place your document face down on the scanner glass Make sure the upper left corner of the front of the item aligns with the arrow on the printer For more information see Placing Your Document on the Scanner Glass on page 21 Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 9225 Dell All In One Center The Dell All In One Center appears Using Your Printer 27 www dell com supplies support dell com 28 ON Oo U Click Preview Now Adjust the dotted lines to fit around the portion of the image you want to print In the Copy section select Photo Select a copy quantity and color To customize
83. ssories gt Communications gt Fax gt Fax Console Windows XP and Fax Service Management Windows 2000 On the Welcome to Fax Configuration screen click Next On the Sender Information screen type the information you want to be displayed on your fax cover page and then click Next On the Select Device for Sending or Receiving Faxes screen click the modem that is installed in your computer in the Please select the fax device list If you want to disable the sending of faxes click to clear the Enable Send check box Click the Manual answer button or Automatically answer after user defined number of rings button Click to select the Enable Receive check box if you want to receive faxes Click Next On the Transmitting Subscriber Identification TSID screen type the identification information usually your fax number and your name or business name in the TSID box This information will appear in the header area of the faxes you send and identifies your fax machine to the person who receives your faxes NOTE The TSID is mandatory in some areas 10 Click Next NOTE Steps 10 13 only occur if you enabled your machine to receive faxes in step 6 11 12 13 14 15 On the Called Subscriber Identification CSID screen type the CSID appears to confirm that the fax is being sent to the correct recipient that you want in the CSID box Click Next On the Routing Options screen click to select the Print it on chec
84. t dell com 42 e Dell Shutterfly com Online Print Service Click Start2 Programs Dell Picture Studio v2 0 Dell Shutterfly com Online Print Service Understanding the Software SECTION 4 Ink Cartridge Maintenance Replacing Ink Cartridges Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles www dell com supplies support dell com 44 Replacing Ink Cartridges CAUTION Before performing any of the procedures listed in this section A read and follow the CAUTION SAFETY INSTRUCTIONS on page 9 Dell ink cartridges are available only through Dell You can order more ink online at www dell com supplies or by phone To order by phone see Ordering Ink Cartridges and Supplies on page 2 Dell recommends Dell ink cartridges for your printer Dell does not provide warranty coverage for problems caused by using accessories parts or components not supplied by Dell 1 Tumon your printer 2 Lift the printer unit and position the scanner support between the tabs to keep it open The ink cartridge carrier moves and stops at the loading position unless the printer is busy Ink Cartridge Maintenance 3 Press down on the ink cartridge lever to raise each ink cartridge lid 4 Remove the old ink cartridges photo or black cartridge 5 Store the cartridges in an air tight container such as the storage unit you received with your photo cartridge sold separately or dispose of them pr
85. t dell com Technical Support Technical Support Fax Relational Customer Care Home Small Business Customer Care Fax Switchboard Website support euro dell com E mail support euro dell com fr fr emaildell Home and Small Business Technical Support Customer Care Switchboard Switchboard calls from outside of France Sales Fax Fax calls from outside of France Corporate Technical Support Customer Care Switchboard Sales Fax 09 253 313 60 09 253 313 81 09 253 313 38 09 693 791 94 09 253 313 99 09 253 313 00 0825 387 270 0825 823 833 0825 004 700 04 99 75 40 00 0825 004 700 0825 004 701 04 99 75 40 01 0825 004 719 0825 338 339 01 55 94 71 00 01 55 94 71 00 01559471 01 Contacting Dell 69 www dell com supplies support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Germany Langen International Access Code 00 Country Code 49 City Code 6103 Website support euro dell com E mail tech support central europe 0dell com Technical Support Home Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care Public Accounts Customer Care Switchboard 06103 766 7200 0180 5 224400 06103 766 9570 06103 766 9420 06103 766 9560 06103 766 9555 06103 766 7000 Greece In
86. ternational Access Code 00 Website support euro dell com E mail support euro dell com gr en emaildell Country Code 30 Technical Support 080044149518 Gold Technical Support 08844140083 Switchboard 2108129800 Sales 2108129800 Fax 2108129812 Grenada General Support toll free 1 866 540 3355 Guatemala General Support 1 800 999 0136 Guyana General Support toll free 1 877 270 4609 70 Contacting Dell Country City International Access Code Country Code City Code Department Name or Service Area Area Codes Website and E Mail Address Local Numbers and Toll Free Numbers Hong Kong International Access Code 001 Country Code 852 India Ireland Cherrywood International Access Code 16 Country Code 353 City Code 1 Website support ap dell com E mail ap_support dell com Technical Support Dimension and Inspiron 2969 3189 Technical Support OptiPlex Latitude and 2969 3191 Dell Precision Technical Support PowerApp and PowerVault 2969 3196 Gold Queue EEC Hotline 2969 3187 Customer Advocacy 3416 0910 Large Corporate Accounts 3416 0907 Global Customer Programs 3416 0908 Medium Business Division 3416 0912 Home and Small Business Division 2969 3105 Technical Support 1600 33 8045 Sales 1600 33 8044 Website support euro dell com E mail dell direct support Wdell com Technical Support 1850 543 543 U K Technical Support dial within U K only 0870 908 0800 Home Use
87. uct you purchased see the Dell packing slip or invoice and or the product documentation that accompanied your product Descriptions of Dell s limited warranties are described in preceding sections Return Policy If you are an end user customer who bought Dell Software and Peripherals products directly from a Dell company you may return Dell Software and Peripherals products that are in as new condition to Dell up to 30 days from the date on the packing slip or invoice for a refund of the product purchase price if already paid This refund will not include any shipping and handling charges shown on your packing slip or invoice you are responsible for those Appendix 93 www dell com supplies support dell com 94 To return products you must call Dell Customer Service at 1 800 387 5759 to receive a Credit Return Authorization Number You must ship the Dell Software and Peripherals products back to Dell in their original manufacturer s packaging which must be in as new condition prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment To qualify for refund or replacement returned products must be in as new condition software products must be unopened and all of the manuals floppy disk s CD s power cables and other items included with a product must be returned with it 1 Year End User Manufacturer Guarantee Latin America and the Caribbean Only Guarantee Dell Computer Cor
88. upport dell com 92 May I transfer the limited warranty Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us The limited warranty on Dell branded memory may not be transferred You may record your transfer by going to Dell s website e For Canada purchased computers in country transfers and to transfer from one customer to another go to www dell ca ca en gen topics segtopic_ccare_nav_013_ccare htm e For out of country transfers outside of the original country of purchase go to www dell com us en biz topics sbtopic_ccare_nav_016_ccare htm If you do not have Internet access call Dell at 1 800 847 4096 Home Consumer customers or 1 800 326 9463 Corporate Commercial or Government customers Total Satisfaction Return Policy Canada Only If you are an end user customer who bought new products directly from Dell you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price If you are an end user customer who bought reconditioned or refurbished products from Dell you may return them to Dell within 14 days after the date on the packing slip or invoice for a refund or credit of the product purchase price In either case the refund or credit will not include any shipping and handling charges shown on your packing slip or invoice and will be subject to a fifteen percent 15 restocking fee unl
89. vice Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Mexico International Access Code 00 Country Code 52 Montserrat Netherlands Antilles Netherlands Amsterdam International Access Code 00 Country Code 31 City Code 20 Customer Technical Support Sales Customer Service Main General Support General Support Website support euro dell com E mail Technical Support Enterprise nl_server_support dell com Latitude nl_latitude_support dell com Inspiron nl_inspiron_support dell com Dimension nl_dimension_support dell com OptiPlex nl_optiplex_support dell com Dell Precision nl_workstation_support dell com Technical Support Technical Support Fax Home Small Business Customer Care Relational Customer Care Home Small Business Sales Relational Sales Home Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax 001 877 384 8979 or 001 877 269 3383 50 81 8800 or 01 800 888 3355 001 877 384 8979 or 001 877 269 3383 50 81 8800 or 01 800 888 3355 toll free 1 866 278 6822 001 800 882 1519 020 674 45 00 020 674 47 66 020 674 42 00 020 674 4325 020 674 55 00 020 674 50 00 020 674 47 75 020 674 47 50 020 674 50 00 020 674 47 50 Contacting Dell 75 www dell com supplies support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail A
90. wise we will ship the part freight collect We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us NOTE Before you replace parts make sure to back up the data on the hard drive s and any other storage device s in the product s We are not responsible for lost or corrupted data What if I purchased a service contract If your service contract is with Dell service will be provided to you under the terms of the service contract Please refer to that contract for details on how to obtain service Dell s service contracts can be found online at www dell ca or by calling Customer Care at 1 800 847 4096 If you purchased through us a service contract with one of our third party service providers please refer to that contract mailed to you with your packing slip or invoice for details on how to obtain service How will you fix my product We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems Refurbished parts and systems are parts or systems that have been returned to Dell some of which were never used by a customer All parts and systems are inspected and tested for quality Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought Dell owns all parts removed from repaired products Appendix 91 www dell com supplies s

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