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Dell C6220 Owner's Manual

1. 3 Replace the system board assembly See Installing a System Board Assembly on page 171 Heat Sinks Removing the Heat Sink A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE Place the foolproof pins of two processor heatsinks facing inside 174 Removing and Installing System Components 1 Remove the system board assembly See Removing a System Board Assembly on page 170 A WARNING The heat sink may be hot to touch for some time after the system has been powered down Allow the heat sink to cool before removing it CAUTION Never remove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper thermal conditions 2 Using a Phillips screwdriver loosen one of the heat sink retention screws See Figure 3 19 Wait for 30 seconds for the heat sink to loosen from the processor 3 Remove the other three heat sink retention screws
2. s ssssssssssessssessessesesessesesseeees 312 Troubleshooting a NIC c scssccssssssssssssssesssesssssesesseseseesesasseesssacsseseeaceaes 312 10 Contents Removing the 2 5 inch Hard Drive Backplane for Expander Troubleshooting a Wet System sssssssssssssssssssesessessesesessesssacsseseeaeeaes 313 Troubleshooting a Damaged System s sssssssssssesessssesessesseseeaesees 314 Troubleshooting the System Battery s ssssssssessessssseessssessesessesees 315 Troubleshooting Power Supplies sssssscsecsesseessesssstestesseeeentesteseees 316 Troubleshooting System Cooling Problems scssssssssasesessesees 316 Troubleshooting a Fat cccssssssssssesesessesesesssseaesseeseeseseaesseeseeeseaesseaeaes 317 Troubleshooting System MeMory sssssssssssesssssssessesessessesesseseeseeseeees 318 Troubleshooting a Hard Drive cccsscscsesesessesessesesseesseaesseeseeesseaeeneaeaes 320 Troubleshooting a Storage Controller sssssssssssessesesessesssessesesaesees 321 Troubleshooting Expansion Cards s ssssssssscsscsesssesssssestesseesenteatenees 322 Troubleshooting Processors ssssssesscesesssseaeseesesesesseaesseseaeeeeseaeeseaeaes 323 IRQ Assignment Conflicts scsssssscssssssssssssessssssssssessssesscssssessesssesseess 324 5 Jumpers and COnnector c cccscsessecsessessesesseesesseseesesseeseee
3. eseseee 212 Contents 7 Removing the LSI 9265 81 RAID Battery ccscssssesseseeeeeeees 212 Installing the LSI 9265 81 RAID Battery esccssssesesseseeeeseesees 213 ISOM Cea Gh MAE E E AEE E E OE 214 Optional Riser Cards c scssecssesssssessessessessesseeseeseesesseesesssesessaseeeeaeeases 214 Removing the Riser Card for 1U Node esesssecsessessessesseestteeeeseesees 216 Installing the Riser card for 1U NOd e scccecseceesesteseeeeteeeeseeeeeees 217 Cable Routing for Riser Card 1U Node ssessessessessesseeseseeeeesees 217 Removing the Riser card for 2U NOGC cccesseceesessesteeeeeteseeeeeees 218 Installing the Riser card for 2U NOd cscessecessesseseesesteeeeseeseeeees 220 Cable Routing for Riser Card 2U Node sssssessseseesesteseeeeeees 221 Optional Mezzanine Cards sssccsecsesssssesssessssseseesesateseesteseseeateaeeatenss 222 Removing the LSI 2008 SAS Mezzanine Card scscsceseeseeteeeees 222 Installing the LSI 2008 SAS Mezzanine Card cscscsseeeneeees 223 Cable Routing for LSI 2008 SAS Mezzanine Card 1U Node 224 Cable Routing for LSI 2008 SAS Mezzanine Card 2U Node 225 Removing the 1GbE Mezzanine Card cesescsessessesesseeseeseeeeeeeeees 229 Installing the 1GDE Mezzanine Card sssesescsessessessesseeseesteeseeeesees 231 Removing the 10GbE Mezzanine Ca
4. Maximum Energy Efficienc Setup Menu Setting Performance 48DB fasncy i Z z D4 7 D4 Setup Page Setting Option Token Option Token Power Power Management Max 021F Node 4800 Management Performance Manager Energy Efficiency Performance 48D0 Low 48D2 Policy Power Processor Active Processor All 026E 1 2 0233 Configuration Cores 0232 Frequency Ratio Auto 48C0O 3 48C3 QOPI Frequency Auto 48C8 4 80GT s 48C9 Turbo Mode Enabled O1ES Disabled OLEA C State Disabled 024C Enabled 024B CIE State Disabled 02A2 Enabled 02A1 C6 State Disabled 480A Enabled 480B C7 State Disabled 480E Enabled 480F Direct Cache Access Enabled 48D4 Disabled 48 D3 Hyper Threading Enabled 00D1 Disabled 00D2 Technology Adjacent Cache Line Enabled 0172 Disabled 0171 Prefetch Hardware Prefetcher Enabled 0174 Disabled 0173 DCU Streamer Enabled 02C5 Disabled 02C6 Prefetcher DCU IP Prefetcher Enabled 02CE Disabled 02CF Memory Memory Frequency Auto 4823 800 MHz 4824 Configuration Memory Turbo Mode Enabled 4821 Disabled 4820 Memory Throttling Disabled 4828 Enabled 4829 Mode 148 Using the System Setup Program Maximum Energy Efficiency Setup Menu Setting Performance 48DB 48DC D4 D4 Setup Page Setting Option Token Option Token Memory Operating 1 5 V 02B6 1 35V 02B7 Voltage 1 25V 48B5 SATA Embedded SATA Auto 4834 1 5 Gbps 4835 Configuration Link State Power Saving Features Disabled 0199 Enabled 019A PCI PCI E Slot ASPM Disabled
5. 7 Replace the interposer extender for 2U node See Removing the Interposer Extender for 2U Node on page 179 8 Install the system board assembly See Installing a System Board Assembly on page 171 Riser Card Optional Riser Cards Figure 3 42 1U Riser card for 1U Node 1 USB connector 2 PCI E Gen 3 x16 3 micro SD card socket Figure 3 43 1 5U Riser card for 2U Node 1 PCI E Gen 3 x16 214 Removing and Installing System Components Figure 3 44 2U Riser card for 2U Node Front view Back view z en oS NSD To TAAA AAAA ND 7 so nN 7 3 XM Pa 1 PCI E Gen 3 x16 2 USB connector 3 Micro SD card socket Removing and Installing System Components 215 Removing the Riser Card for 1U Node A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the system board assembly See Removing a System Board Assembly on page 170 2 Remove the expansion card See Removing the Expansion Card for 1U Node on page 184 3 Remove the two screws securing the riser card to the expansion card bracke
6. 8 Remove the screws securing the power distribution board 1 to the system See Figure 3 75 9 Lift the power distribution board 1 out of the system See Figure 3 75 Figure 3 75 Removing and Installing the Power Distribution Board 1 1 power distribution board 1 2 screw 8 Removing and Installing System Components 257 10 Lift the power distribution board connector from the system See Figure 3 76 Figure 3 76 Removing and Installing the Power Distribution Board Connector 1 power distribution board connector 2 power distribution board 2 11 Disconnect all the cables from the power distribution board 2 See Figure 3 73 12 Remove the power cable cover from the power distribution board 2 See Figure 3 73 13 Remove the four power cables from the power distribution board 2 See Figure 3 74 258 Removing and Installing System Components 14 Remove the screws securing the power distribution board 2 to the system See Figure 3 77 15 Lift the power distribution board 2 out of the system See Figure 3 77 K NOTE To remove the power distribution board 2 that is below the power distribution board 1 remove the power distribution board connector and angle the board before lifting Figure 3 77 Removing and Installing a Power Distribution Board 2 1 screw 4 2 power distribution board 2 Installing a Power Distribution Board A CAUTION Many repairs may only be done by a certified service technician You should only
7. IE K NOTE HDD s under warranty would be linked to the appropriate service tag of the node About Your System 23 Back Panel Features and Indicators Figure 1 14 Back Panel with Four System Boards Item Indicator Button Icon Description Or Connector l Power supply 2 1200 W 1400 W 2 Power supply 1 1200 W 1400 W 3 dual USB port e lt 5 Connect USB devices to the system The ports are USB 2 0 compliant 4 System identification Both the systems management indicator software and the identification buttons located on the front can cause the indicator to flash blue to identify a particular system 24 About Your System Item 10 Indicator Button Or Connector LAN connector 1 LAN connector 2 Management port Serial port VGA port Power on indicator system state indicator power button Icon IOIOI IOI Description and system board Lights amber when the system needs attention due to a problem Embedded 10 100 1000 NIC connectors Embedded 10 100 1000 NIC connectors Dedicated management port Connects a serial device to the system Connects a VGA display to the system The power on indicator turns to green when the system power is on The power on indicator turns to amber when the system critical event occurs The power button controls the DC power supply output to the system NOTE When powerin
8. connector on the front panel 1 302 Removing and Installing System Components Figure 3 108 Cable Routing Sensor Board and Front Panel to f I Gos May f n TB F pE e eE 5 T I g r J o8 2 FS J Smil A m 9 I m Pee ey Hl K i item Cable From Power Distribution Board To Sensor Board and Front Panels Sensor board cable Sensor board power connector J1 Sensor Board Front panel Front panel connector Front Panel 2 cable J16 Front panel Front Panel connector Front panel 1 cable J18 Removing and Installing System Components 303 Removing the Sensor Board for 2 5 Hard Drive System A 304 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product It is recommended to turn off the system including any attached peripherals and disconnect the system from the electrical outlet Remo
9. A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE This section is applicable to systems with 2U node only Removing the Interposer Extender for 2U Node 1 Remove the system board assembly See Removing a System Board Removing and Installing System Components 179 Assembly on page 170 2 Disconnect all the cables from the interposer extender for 2U node See Figure 5 11 3 Remove the screws that secure the interposer extender for 2U node to the interposer extender tray See Figure 3 21 4 Lift the interposer extender for 2U node out of the interposer extender tray See Figure 3 21 1 screw 5 2 interposer extender for 2U node 3 interposer extender tray Installing the Interposer Extender for 2U Node A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instruction
10. This page enables you to set the security parameters Scroll to this item and press Enter to view the following screen Change Supervisor Password K NOTE A warning message popps up which needs users to confirm the requirement before enabling Prevent Back flash 108 Using the System Setup Program Main Advanced Boot Supervisor Password Prevent Bac disabled this Server Not Installed Not Installed If this option is enabled Do you want to pr Yes No Security This option if enabled prohibits flashing below BIOS 2 1 0 Warning Once disabled it may NEVER be ommended not to enable ary certain that you it this t flashing below BI 1 0 1 TL F5 F6 F amp F9 sc Enter F10 Option Description Supervisor Password Indicates whether a supervisor password has been set If the password has been installed Installed is displayed If not Not Installed is displayed User Password Indicates whether a supervisor password has been set If the password has been installed Installed displays If not Not Installed displays Change Supervisor Password You can install a Supervisor password and if you install a supervisor password you can then install a user password A user password does not provide access to many of the features in the Setup utility Note the Change User Password option only appears after a Supervisor password has been set Select this optio
11. 10 Event Data3 FFh FFh Not Present 38 About Your System Memory ECC Message Memory Sensor Correctable ECC error SBE warning threshold CPU1 DIMM_A1 Byte Field Value Description l NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID Olh Generated by BIOS 4 Event Message 04h Event Message Format Format Version Revision 04h for this specification IPMI 2 0 5 Sensor Type 0Ch Memory 6 Sensor Number 60h Memory Sensor Number depend on platform 7 Event Direction 6Fh Bit 7 0 Assert Event Event Type Bit 6 0 Event Type Code 8 Event Datal AXh 00h Correctable ECC Error Olh Uncorrectable ECC Error 03h Memory Scrub Failed 04h Memory Device Disabled 08h Spare 9 Event Data2 XXh Bit 7 4 0x00 SBE warning threshold 0x01 SBE critical threshold 0x0F Unspecified Bit 3 0 0x00 CPU DIMM A1 8 slots 1 8 0x01 CPU2 DIMM B1 8 slots 9 16 0x02 CPU3 DIMM C1 8 slots 17 24 0x03 CPU4 DIMM D1 8 slots 25 32 And so on About Your System 39 Byte Field Value Description 10 Event Data3 XXh DIMM bit map locatation of bits Bit 0 1 DIMM error event Bit 1 1 DIMM 2 error event Bit7 1 DIMMS error event PCI E Error Message Critical Interrupt Sensor PCI PERR Device Function Bus Byte Field Value Description l NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID Olh Generated by BIOS 4 Event Message 04h Event Messa
12. 219 Figure 3 48 Removing and Installing the 2U Riser card 1 screw 4 2 expansion card bracket 3 2U riser card Installing the Riser card for 2U Node A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 2 Place the 2U riser card into the expansion card bracket See Figure 3 48 3 Replace the four screws securing the 2U riser card to the expansion card bracket See Figure 3 48 4 Place the 1 5U riser card into the expansion card bracket See Figure 3 47 5 Replace the two screws securing the 1 5U riser card to the expansion card bracket See Figure 3 47 220 Removing and Installing System Components 6 Install the expansion card See Installing the Expansion Card for 2U Node on page 191 7 Replace the system board assembly See Installing a System Board Assembly on page 171 Cable Routing for Riser Card 2U Node 1 Connect the USB cable to the 2U riser card and connect the other end of the cable to the corresponding connectors on the system board See Figure 3 49 Figure 3 49 Cable Routing for 2U Riser Card USB Cable wp ht Item Cable From To Riser
13. About Your System 35 Error Code Error Message 0023h 0024h 0025h 0026h 0027h 0028h 0029h 002Ah 002Bh 002Ch 002Dh 002Eh Memory Correctable Error Memory Uncorrectable Error Memory Non Specific Error MP Service Self Test Error PCI IO Controller Error PCI IO Read Error PCI IO Write Error Serial Port not Detected Serial Port Controller Error Serial Port Input Error Serial Port Output Error Microcode Update Error 36 About Your System Error Cause Error Memory correctable error be detected Memory uncorrectable error be detected Memory non specific error MP service self test error PCI device initialization failed PCI device initialization failed PCI device initialization failed Serial controller initialization failed Serial controller initialization failed Serial controller initialization failed Serial controller initialization failed Processor microcode load failed Recovery Method KB device is well Reset power or change new memory Reset power or change new memory Change new memory Change processor Make sure PCI device is well Make sure PCI device is well Make sure PCI device is well Make sure serial controller is well Make sure serial controller is well Make sure serial controller is well Make sure serial controller is well Check microcode Error Code Error Message 002Fh 8
14. For temperatures between 35 C and 40 C de rate maximum allowable dry bulb temperature by 1 C 175 meters above 950 meters 1 F per 319 feet 1 of annual operating hours 5 C to 45 C 5 to 90 RH with 26 C dew point For temperatures between 40 C and 45 C de rate maximum allowable dry bulb temperature by 1 C 125 meters above 950 meters 1 F per 228 feet NOTE When operating in the expanded temperature range ambient temperature warnings may be reported in the System Event Log NOTE No cold start up below 5 C NOTE The operating temperature specification is for a maximum altitude of 3048 meters 10 000 feet NOTE 1U and 2U nodes support the 130W 8 core 130W 4 core and 135W processors with the specific configurations of HDD PCI E and Mezzanine card Refer to the following statements and matrixes of Fresh Air Support for details e The numbers of HDD in the tables below list the total quantity supported per chassis e No GPU support 52 About Your System e 1U node can t support PCI E and Mezzanine card at the same time e 2U node only can be installed one PCI E and Mezzanine card by each MB K NOTE The full configuration includes two processors sixteen DIMMs one PCI E card for 1U node two PCI E cards for 2U node and one mezzanine card Matrix of Fresh Air Support of 1U node with 3 5 HDD configuration 10 30 C
15. Gently lift the heat sink off the processor and set the heat sink aside with thermal grease side facing up 1 screw 4 2 heat sink Removing and Installing System Components 175 Installing the Heat Sink A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Using a clean lint free cloth remove the thermal grease from the heat sink 2 Apply new thermal grease evenly to the center of the top of the new processor A CAUTION Using excess thermal grease can cause grease to contact the processor shield which can cause contamination of the processor socket 3 Place the heat sink on the processor See Figure 3 19 4 Using a Phillips screwdriver tighten the four heat sink retention screws 5 Replace the system board assembly See Installing a System Board Assembly on page 171 Processors This system board supports dual Intel E5 2600 or E5 2600 v2 processor series which is up to 135W 3 5GHz and 12 cores based on Intel Patsburg PCH chipset Removing a Processor FX CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and
16. If the network is reporting an error verify that the system has enough memory and disk space e Remove all added peripherals one at a time and try to turn on the system If after removing a peripheral the system works it may be a problem with the peripheral or a configuration problem between the peripheral and the system Contact the peripheral vendor for assistance e If the system does not power on check the LED display If the power LED is not on you may not be receiving AC power Check the AC power cord to make sure that it is securely connected Troubleshooting System Startup Failure If your system halts during startup especially after installing an operating system or reconfiguring your system s hardware check for invalid memory configurations These could cause the system to halt at startup without any video output For all other startup issues note any system messages that appear onscreen See Using the System Setup Program on page 68 for more information Troubleshooting External Connections Ensure that all external cables are securely attached to the external connectors on your system before troubleshooting any external devices See Figure 1 1 to Figure 1 6 and Figure 1 14 Figure 1 15 for the front and back panel connectors on your system 310 Troubleshooting Your System Troubleshooting the Video Subsystem 1 Check the system and power connections to the monitor 2 Check the video interface cabling
17. processor 2 processor 1 BIOS recovery jumper ME firmware recovery jumper LAN LED connector SGPIO connector 1 power button pass jumper VGA port BMC console connector LAN management connector LAN connector 1 dual USB port NOTE The PCI E Gen2 x16 slot 1 and slot 2 are supported up to Gen2 5 0 Gigabits bandwidth If user inserts Gen3 0 devices into the 2 slots that will only train at Gen 2 0 speed not Gen 3 0 Jumpers and Connectors 327 Backplane Connectors 3 5 Hard Drive Direct Backplane Figure 5 3 Front View of the Backplane i 3 1 3 5 backplane 3 hard drive connectors 1 2 and 3 for system board 2 from top to bottom 5 hard drive connectors 1 2 and 3 for system board 4 from top to bottom 328 Jumpers and Connectors hard drive connectors 1 2 and 3 for system board 1 from top to bottom hard drive connectors 1 2 and 3 for system board 3 from top to bottom Figure 5 4 Back View of the Backplane 1 backplane power connector for power supply 1 SGPIO connector 4 for system board 4 SGPIO connector 2 for system board 2 backplane jumper SATA2 and SAS connectors 1 2 and 3 for system board 2 from top to bottom SATA2 and SAS connectors 1 2 and 3 for system board 4 from top to bottom 1x8pin fan controller board connector SGPIO connector 3 for system board 3 SGPIO connector 1 for system board 1 SATA2 and SAS connectors 1 2 and 3 for
18. removing 187 F features and indicators front panel 14 fresh air support 52 62 front panel features 14 front panel installing 298 front panel removing 296 H hard drive installing hot swap hard drive 161 removing hot swap hard drive 160 troubleshooting 320 heat sink installing 176 heat sink removing 172 173 174 heat sinks installing 176 removing 172 173 174 I indicator codes AC power 31 hard drive indicator 18 NIC 28 NIC management port 29 power and system board 30 indicators back panel 24 front panel 14 installing 2 5 inch hard drive backplane for expander configuration 295 cooling fans 157 direct BP 285 expansion card for 1U node 186 expansion card for 2U node 191 front panel 298 hard drive blank 158 159 heat sink 176 hot swap hard drive 161 Installing a 2 5 inch SSD into a 3 5 inch Hard Drive Carrier 163 interposer extender for 2U node 180 interposer extender tray for 2U node 183 LSI 9265 8i card for 1U node Index 345 198 LSI 9265 8i card for 2U node 206 memory modules 242 mezzanine card 10GbE 235 mezzanine card 1GbE 231 middle planes 270 power distribution board 259 power supply 167 processor 178 riser card for 1U node 217 riser card for 2U node 220 SAS Mezzanine card 223 sensor board 301 system board 248 system board assembly 171 installing the LSI 9265 81 RAID battery 213 installing the LSI 9265 81 RAID battery
19. s ssssssssssssssssssssssessessesessesseseesesaess 52 C6220 Fresh Air SUpPOrt c ccccsesssessessessessessesseecsessessessessessessseeeeseeateass 52 C6220 II System Configuration Limitations by Intel Xeon Processor 60 E5 2600 v2 product family cccescccsesseceeeseeeeseeseeeseeseeseseeseeseseeseeaeeaes 60 C6220 Il Fresh Air Support csesceessecsessessessessesseessessessessessessseesesseeaeeass 62 Micro SD Card Socket Location oo cesecseseseseeseeseestecseseeneeneneee 67 2 Using the System Setup Program ccsseesesesesesesseeeeeeee 68 SS tear NG A TE A ATT 68 System Setup Options at Boot sccsccssssssssessessecseesssseesssstesseeseeeeaeeaeensees 68 Boot Manager soisissa aiaa aaa E 69 Console Redirection ss ssssssssssssssssssssseessesssssesestesseesssessesseesseeeseeeneeateeses n Enabling and Configuring Console Redirection s sssssessesseees 72 Main Nie ose csscesensncc este ncasscaedgsoaecsgeuttouesaseiscuseacudesssteissnceasaneessustovndetescoysaptosece 76 Main Screen Asa avataniandtewiaemanwanamarandaameanaand 76 AdvainGed Ment ieiisseicicasscsecesdcassesazetesncestcnscasdazosecons cascasdndeascurtsntons igdesecaticecare 78 Power Management tt ccsscessesseseeseseseeseeseeeseeseesesesaeeaesesseeaeeteeeeateas 79 Chassis Power Management ss ssscsscssssessssssesessessessesseeseeesesseeaeeass 80 CRU Configurations cisc 8cscdsarssis ised EEE AA EEE
20. the next boot 48F5 N A The RAID HDD 10 is used for Ist device of PXE boot on the next boot 48F6 N A The RAID HDD11 is used for Ist device of PXE boot on the next boot 48F7 N A The RAID HDD12 is used for Ist device of PXE boot on the next boot 48F8 N A The RAID HDD13 is used for Ist device of PXE boot on the next boot 140 Using the System Setup Program Token Setup option Description 48F9 N A The RAID HDD 14 is used for Ist device of PXE boot on the next boot 48FA N A The RAID HDD 135 is used for Ist device of PXE boot on the next boot 48FB N A The RAID HDD 16 is used for Ist device of PXE boot on the next boot 48FC N A The HDD7 is used for Ist device of HDD boot on the next boot 48FD N A The HDD8 amp is used for Ist device of HDD boot on the next boot 4900 PCI E Slot1 This feature allows user to enable PCI E Slot without option ROM initialization 4901 PCI E Slot2 This feature allows user to enable PCI E Slot2 without option ROM initialization 4902 PCI E Slot3 This feature allows user to enable PCI E Slot3 without option ROM initialization 4903 PCI E Slot4 This feature allows user to enable PCI E Slot4 without option ROM initialization 4904 Mezzanine Slot This feature allows user to enable Mezzanine Slot without option ROM initialization 4910 Chassis Level This option allow user to disable chassis level capping Capping function 4911 Chassis Level
21. 35 C 40 C 45 C 60W 12 HDD 10 HDD 4 HDD 4 HDD Full Full Full 16 DIMM w o configuration configuration configuration PCI E card w o mezzanine card 70W 12 HDD 12 HDD 8 HDD 4 HDD Full Full Full 16 DIMM w o configuration configuration configuration PCI E card w mezzanine card 80W 12 HDD 12 HDD 10 HDD 4 HDD Full Full Full 16 DIMM w o configuration configuration configuration PCI E card w o mezzanine card 95W 12 HDD 12 HDD 8 HDD 4 HDD Full Full Full 16 DIMM w o configuration configuration configuration PCI E card w o mezzanine card About Your System 53 115W 12 HDD 12 HDD 8 HDD 4 HDD Full Full Full 16 DIMM configuration configuration configuration w o PCIE card w o mezzanine card 130W 8 core 12 HDD 10 HDD 4 HDD 4 HDD Full Full Full 16 DIMM configuration configuration configuration y Jo PCLE card w o mezzanine card 130W 4 core 8 HDD 4 HDD not support not support Full 16 DIMM configuration w o PCLE card w o mezzanine card 135W 4 HDD 4 HDD not support not support Full 16 DIMM configuration w o PCLE card w o mezzanine card 54 About Your System Matrix of Fresh Air Support of 1U node with 2 5 HDD configuration 10 30 C 35 C 40 C 45 C 60W 24 HDD 24 HDD 8 HDD 4 HDD Full Full Full 16 DIMM configuration configuration configuration w o PCIE card w o mezzanine card 70W 24 HDD 24 HDD 16 HDD 4 HDD Full Full Full 16 DI
22. 4 1 Assignment Specific IRQ Requirements IRQ Line Assignment IROO 8254 timer IROI Keyboard controller IRQ2 Cascade for IRQ9 TROQ3 Serial port COM2 or PCL IRQ POOL_DEFINITION IRQ4 Serial port COM1 or PCL IRQ POOL_DEFINITION TRO5 PCL IRQ POOL DEFINITION IRQ6 PCL IRQ POOL DEFINITION IRQ7 RESERVE IRQ8 RTC IRQ9 PCI_IRO POOL DEFINITION IRQ10 PCI_IRQ_POOL_DEFINITION IROI1 PCL IRQ POOL DEFINITION IRQ12 Mouse controller IRQ13 Processor IRQ14 Primary IDE controller IRQ15 Secondary IDE controller K NOTE PCI_IRQ_POOL_DEFINITION means BIOS code assign in runtime 324 Troubleshooting Your System Jumpers and Connectors This chapter provides specific information about the system jumpers It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system C6220 Il System Board Connectors Figure 5 1 C6220 II System Board Connectors 1 2 34 567 8 9 10 11 24 23 22 21 K NOTE The internal USB connector is used for riser SD interface 1 PCI E Gen3 x8 mezzanine slot 3 2 Internal USB connector 3 NVRAM clear jumper 4 SGPIO in connector 2 5 onboard SATA output connector 0 6 onboard SATA connector 4 7 onboard SATA connector 5 8 system battery 9 DIMM slots for processor 1 10 DIMM slots for processor 2 11 SAS SATA input conn
23. 4840 LOs amp L1 4843 Configuration Onboard LANASPM Disabled 4846 L0s amp LI 89 Mezzing Slot ASPM Disabled 484C LOs amp Ll 484F NB SB Link ASPM Disabled 4852 L1 4853 PCI E Generation Gen3 Gen2 485B 4 Genl 485D 85C K NOTE The PCI E Gen2 x16 slot 1 and slot 2 are supported up to Gen2 5 0 Gigabits bandwidth If user inserts Gen3 0 devices into the 2 slots that will only train at Gen 2 0 speed not Gen 3 0 Using the System Setup Program 149 Removing and Installing System Components Safety Instructions WARNING Whenever you need to lift the system get others to assist you To avoid injury do not attempt to lift the system by yourself WARNING Working on systems that are still connected to a power supply can be extremely dangerous CAUTION This system must be operated with the system cover installed to ensure proper cooling CAUTION System components and electronic circuit boards can be damaged by discharge of static electricity gt gt De CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 150 Removing and Installing System Components To avoid
24. Closing the System on page 152 Replace the hard drives See Installing a Hard Drive into a Hard Drive Carrier on page 163 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Cable Routing for Sensor Board and Front Panel for 2 5 Hard Drive System l Connect the Y shaped cable for the sensor board and front panel 2 to the connector on the power distribution board 1 and connect the other two ends of the cable to the connectors on the sensor board and the front panel 2 respectively Connect the front panel cable to the connector on the power distribution board 1 and connect the other end of the cable to the connector on the front panel 1 Removing and Installing System Components 307 Figure 3 111 Cable Routing Sensor Board and Front Panel elelale alas l 3 SSS R R SS SS SS See Item Cable From To Power Distribution Board Sensor Board and Front Panels Sensor board Sensor board power Sensor Board cable connector J1 Front panel Front panel connector Front Panel 2 cable J16 Front panel Front Panel connector Front panel 1 cable J18 308 Removing and Installing System Components Troubleshooting Your System Minimum C
25. Configuration on page 113 Note that the host and client need to have the same network section 74 Using the System Setup Program Serial Port Connection List Setup Option Signal Type Remote Serial Serial Port OS Output Access Port Address Setting Number Serial Enabled COM1 3F8h 2F8h ttyS0 Console Enabled COMI 2F8h3F8h ttySl Serial Ror Redirection Enabled COM2 as 3F8h 2F8h ttyS1 BMC Serial SOL Management Over LAN Enabled COM2 as 2F8h 3F8h ttyS0 Port SOL Scorpion Enabled COM2 as 3F8h 2F8h ttyS1 Internal Serial Serial Over SOL Connector LAN Enabled COMZ2 as 2F8h 3F8h ttyS0 SOL Using the System Setup Program 75 Main Menu The main menu displays information about your system boards and BIOS Main Screen Advanced Boot Server Security Exit System Date 09 T17 K NOTE The options for the System Setup program change based on the system configuration K NOTE The System Setup program defaults are listed under their respective options in the following sections where applicable Option Description System Date Displays the current date System Time Displays the current time BIOS Build Date Displays the Build date Product Name Displays the product name 76 Using the System Setup Program Option Description Service Tag Displays the service tag of the product The service tag field
26. Frequency 4960 Jemory Sets memory running speed ups to 1866MHz Frequency 4828 Iemory Sets memory running as Open Loop Throughput Throttling Mode Throttling OLTT Default 4829 Iemory Sets memory running as Closed Loop Thermal Throttling Throttling Mode CLIT 482A DRAM Disables Dram scrubbing is the ability to write corrected Scrubbing data back to the memory once a correctable error is detected on a read transaction 482B DRAM Enables Dram scrubbing is the ability to write corrected data back to the memory once a correctable error is Scrubbing detected on a read transaction 482C Demand Disables Demand scrubbing is the ability to write Scrubbing corrected data back to the memory once a correctable error is detected on a read transaction 482D Demand Enables Demand scrubbing is the ability to write corrected data back to the memory once a correctable Scrubbing y error is detected on a read transaction 482E Patrol Scrubbing Disables Patrol scrubbing proactively searches the system memory repairing correctable errors 482F Patrol Scrubbing Enables Patrol scrubbing proactively searches the system memory repairing correctable errors Using the System Setup Program 131 Token Setup option Description 4830 HDD Security Sets the HDD Security Freeze Lock to all of HDDs Erase 4831 HDD Security Unlocks the HDD Security Freeze Lock t
27. LAN Indicators Management Port 1 2 1 speed indicator 2 link activity indicator Component Indicator Condition Speed indicator Link activity indicator Blinking green Linking at 100Mbps speed maximum Blinking amber Linking at 1OMbps speed Solid green No access Blinking green LAN accessing Link up Off Idle About Your System 29 Power and System Board Indicator Codes The LEDs on the system front panel and back panel display status codes during system startup For location of the LEDs on the front panel see Figure 1 1 for 3 5 hard drive and Figure 1 4 for 2 5 hard drive systems For location of the LEDs on the back panel see Figure 1 14 and Figure 1 15 Table 1 3 lists the status associated with the status codes Table 1 3 Status Indicator Codes Component Indicator Condition Power on Green Solid ae Power On S0 indicator Amber Off A aha cae Green Off BMC critical condition event in Power on power button Amber Blinking Off mode S4 S5 Green Off BMC critical condition event in Power Amber Blinking On mode S0 System Steady Blue IPMI via Chassis Identify Command On identification or ID Button Press ID On indicator Blinking Blue Only IPMI via Chassis Identify Command Blink On Off IPMI via Chassis Identify Command Off or ID Button Press ID Off 30 About Your System Power Supply Indicator Codes 1400W Power Supply Figure 1 24 Power Supply
28. LSI 9265 8i card for 2U node 202 LSI 9265 81 RAID battery assembly 210 memory modules DIMMs 240 mezzanine card 1GbE 229 mezzanine card 10GbE 232 middle planes 264 power distribution board 254 power supply 166 processor 176 riser card for 1U node 216 riser card for 2U node 218 SAS Mezzanine card 222 sensor board 300 system board 246 system board assembly 169 170 removing the LSI 9265 81 RAID battery 212 Removing the mezzanine card bridge board 236 replacing system battery 244 riser card for 1U node installing 217 removing 216 Index 347 riser card for 2U node installing 220 removing 218 S safety 150 SAS controller daughter card troubleshooting 321 SAS Mezzanine card installing 223 removing 222 SAS RAID controller daughter card troubleshooting 321 SSD Installing a 2 5 inch SSD into a 3 5 inch Hard Drive Carrier 163 startup accessing system features 13 support C6220 fresh air 52 C6220 II fresh air 62 contacting Dell 343 system closing 152 opening 151 system board installing 248 jumper settings 340 341 removing 246 system board assembly installing 171 removing 169 170 system cooling troubleshooting 316 348 Index system features accessing 13 system setup LAN configuration 113 memory configuration 94 PCI configuration 99 power management 79 processor configuration 88 remote access configuration 114 SATA configuration 97 U
29. NIC s associated PXE or RPL boot ROM iSCSI Remote Boot Enables NIC2 with iSCSI Remote Boot Using the System Setup Program 103 ISCSI Remote Boot iSCSI Initiator Name lt Unknow gt nit Option Description iSCSI Initiator Name The worldwide unique name if the initiator Only iqn Format is accepted Enable DHCP Disables Enables DHCP Disabled default Initiator IP Address Enters IP address in dotted decimal notation Initiator Subnet Mask Gateway Target IP Targets Name Target IP Address Enters IP address in dotted decimal notation Target Port Targets Port Boot LUN Hexadecimal representation of LU number CHAP Type None one way CHAP or mutual CHAP None default 104 Using the System Setup Program Active State Power Management Configuration lt Di sab led gt Option Description PCIe Slot ASPM Disabled Controls the level of ASPM supported on Disabled default the PCI E Link of port 2 All entry is disabled L1 Controls the level of ASPM supported on the given PCI E Link of port 2 L1 entry is enabled Onboard LAN ASPM Disabled Controls the level of ASPM supported on Disabled default the PCI E Link of port All entry is disabled L1 Controls the level of ASPM supported on the given PCI E Link of port4 L1 entry is enabled Mezzanine Slot Disabled Controls the level of ASPM supported on ASPM the PCI E Link of port 1 All entry is disable
30. Offset ID Numbe Name Type Type N A Ox2F Session Session Audit N A N A Audit 2Ah Event Log Only 0019h OxA3 Sys Pwr System ACPI Sensor specific 6Fh SI 01h SC 40h Monitor Power S wet atate AM 0021h DM 0000h 22h RM 0021h Dynamic 0xB6 PSU1 Status Power Supply Sensor specific 74h SI 67h SC 40h 08h AM 000Bh DM 000Bh RM 000Bh Dynamic 0xB7 PSU2 Status Power Supply Sensor specific 74h SI 67h SC 40h 08h AM 000Bh DM 000Bh RM 000Bh Dynamic 0xB8 PSU3 Status Power Supply Sensor specific 74h SI 67h SC 40h 08h AM 000Bh DM 000Bh RM 000Bh Dynamic 0xB9 PSU 4 Status Power Supply Sensor specific 74h SI 67h SC 40h 08h AM 000Bh DM 000Bh RM 000Bh Dynamic 0xEl PSU Power Supply Sensor specific SI 67h SC 40h AM Mismatch 08h 0x6F 0040h DM 0040h RM 0040h Dynamic 0xE2 PSU Power Supply Discrete 0x0Bh SI 67h SC 00h AM Redundancy 08h 002Fh DM 000Bh RM 002Fh 50 About Your System Record Sensor Sensor Sensor Event Reading Offset ID Numbe Name Type Type Dynamic 0x64 12V Voltage 02h Threshold 01h Variable Dynamic 0xB1 Inlet Temp Temperature Threshold 01h Variable 01h Dynamic 0xB3 Input Voltage 02h Threshold 01h Variable Voltage Dynamic 0xB4 Input Current 03h Threshold 0lh Variable Current Dynamic 0xB5 SC FW Management Sensor specific Variable Status Subsystem 0x6F Health 28h Dynamic 0xC7 HDD 1 Drive Slot S
31. See Figure 3 1 Removing and Installing System Components 151 4 Grasp cover on both the sides with your palm on the traction pad slide out and lift the cover away from the system See Figure 3 1 Figure 3 1 Opening and Closing the System 1 traction pad 2 system cover 3 securing screw 4 cover release latch lock Closing the System 1 Place the cover on the chassis and slide it to the front of the chassis until it snaps into place See Figure 3 1 2 Secure the cover with the securing screw See Figure 3 1 152 Removing and Installing System Components Inside the System A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION This system must be operated with the system cover installed to ensure proper cooling K NOTE The illustration in this section shows a system with 12 x3 5 inch hard drives as an example Figure 3 2 Inside the System with 1U Node 1 system board assembly 4 2 power supply 2 3 power distribution board 2 4 cooling fan 4 5 hard drive bay 6 hard drive 12 Removing and Installing System Components 153 Figure 3 3 Inside the System wi
32. The processor will only fetch the cache line that contains the data currently required by processor Enabled Enables the processor to fetch the adjacent cache line in the other half of the sector Hardware Prefetcher Enabled default Includes MLC Stremaer Prefetcher Enables Disables the Hardware Prefetcher DCU Streamer Prefetcher This field enables disables the DCU Streamer Enabled default Prefetcher Invisible if CPU do not support DCU IP Prefetcher This field enables disables the DCU IP Prefetcher Enabled default Invisible if CPU do not support Using the System Setup Program 93 Memory Configuration Scroll to this item and press Enter to view the following screen F5 F6 Enter Option Description Memory Frequency Memory frequency selections in MHz Auto default Memory Throttling Mode Enables or disables the memory to run in closed loop Enabled default thermal throttling mode Memory Operating Mode Selects the type of memory operation if a valid memory Optimizer Mode default configuration is installed e Optimizer Mode The two memory controllers run in parallel 64 bit mode for improved memory performance e Spare Mode Enables memory sparing In this mode one rank per channel is reserved as a spare If persistent correctable errors are detected on a rank the data from this rank is 94 Using the System Setup Program Option Description
33. Threshold 01h SI 7Fh SC 59h AM 7A95h DM 7A95h TM 3F3Fh 0008h 0x09 3 3V Voltage 02h Threshold 01h SI 7Fh SC 59h AM Standby 7A95h DM 7A95h TM 3F3Fh 001Ah Ox0A Battery low Battery 29h Sensor specific 6Fh SI 67h SC 40h AM 0001h DM 0000h TM 0001h 000Bh 0x40 MEZZI Temperature Threshold 01h SI 7Fh SC 68h AM TEMP 01h 0A95h DM 7A95h TM 3838h 000Ch 0x41 CPU1 Temp Temperature Threshold 01h SI 7Fh SC 68h AM 01h 0A95h DM 7A95h TM 3838h 48 About Your System Record Sensor Sensor Sensor Event Reading Offset ID Numbe Name Type Type 000Dh 0x42 CPU2 Temp Temperature Threshold 01h SI 7Fh SC 68h AM 01h 0A95h DM 7A95h TM 3838h 000Eh 0x43 DIMM Temperature Threshold 01h SI 7Fh SC 68h AM ZONE 1 Olh Temp 0A95h DM 7A95h TM 3838h 000Fh 0x44 DIMM Temperature Threshold 01h SI 7Fh SC 68h AM ZONE 2 01h Temp 0A95h DM 7A95h TM 3838h 0012h 0x45 PCH Temp Temperature Threshold 01h SI 7Fh SC 68h AM 01h 0A95h DM 7A95h TM 3838h 0017h 0x60 Memory Memory 0Ch Sensor specific 6Fh SI 01h SC 40h AM 0023h DM 0000h RM 0023h 0013h OxAO Watchdog Watchdog2 Sensor specific 6Fh SI 67h SC 40h AM 23h 000Fh DM 0000h RM 000Fh 0016h OxA2 AC lost Power Unit Sensor specific 6Fh SI 01h SC 40h 09h Event Log AM 0010h DM 0000h Only RM 0010h About Your System 49 Record Sensor Sensor Sensor Event Reading
34. To LSI 2008 SAS System Board Mezzanine Card Mini SAS Mini SAS connector SAS SATA input SGPIO cable 4 7 J4 connectors 4 amp 5 and SGPIO 2 Mini SAS Mini SAS connector SAS SATA input cable 0 3 J3 connector 0 224 Removing and Installing System Components 3 Press down on the cables and ensure the cables are routed lower than the height of the CPU heat sinks Figure 3 52 Cable Routing Down for LSI 2008 SAS Mezzanine Card 1U Node able Routing for LSI 2008 SAS Mezzanine Card 2U Node Connect the mini SAS cable to the LSI 2008 SAS mezzanine card and connect the other end of the cable to the corresponding connector on the system board See Figure 3 53 2 Connect the mini SAS amp SGPIO cable to the LSI 2008 SAS mezzanine card and connect the other end of the cable to the corresponding connectors on the interposer extender for 2U node See Figure 3 53 3 Connect the power cable to the interposer extender for 2U node and connect the other end of the cable to the corresponding connector on the system board See Figure 3 53 K NOTE The SGPIO cable must be connected before the LSI 2008 SAS Mezzanine card is installed Removing and Installing System Components 225 Figure 3 53 Cable Routing fo of Item Cable From To LSI 2008 SAS RAID Battery Mezzanine Card Interposer Extender for 2U Node and System Board Mini SAS Mi
35. and airflow inside the system Holding the expansion card by its edges position the card so that the card edge connector aligns with the riser card Insert the card edge connector firmly into the riser card until the card is fully seated Install the expansion slot lock cover by securing the four screws Place the expansion card assembly into the system board assembly Replace the screws that secure the expansion card assembly Replace the system board assembly See Installing a System Board Assembly on page 171 Removing and Installing System Components PCI E Slot Priority l The C6220 II system board is designed with only one mezzanine card slot which is PCI E Gen 3 x8 mezzanine slot 3 so there is no priority concern Since the C6220 II system board can be assembled onto the 1U system board tray or 2U system board tray follow the slot priority below For the system with 1U C6220 II system board assembly only one PCI E card can be installed in the PCI E Gen3x16 slot 1 For the system with 2U C6220 II system board assembly follow the tules below A One RAID card the RAID card must be installed in the PCI E Gen3 x16 slot 2 B One RAID card and one NIC HIC card the NIC HIC card must be installed in the PCI E Gen3 x16 slot 1 and the RAID card must be installed in the PCI E Gen3 x16 slot 2 C Two NIC cards for easier assembly it is recommended to install the card in the PCI E Gen3 x16 slots 1 first D Two RAID ca
36. and client Internal Serial Connector as SOL 1 Connect the serial cable with internal serial connector and host system For the location of internal serial connector on the system board see Figure 5 1 item 15 2 Enter the server BIOS setup screen Enter Set BMC LAN Configuration screen and verify the following settings 72 Using the System Setup Program Remote Access enabled Serial port number COM2 as SOL Serial Port Mode 115200 8 n 1 Flow Control None Redirection After BIOS POST Always Terminal Type VT 100 To do this see Remote Access Configuration on page 114 Note that the host and client need to have the same network section BMC Serial Over LAN There are two modes of BMC LAN port configuration Dedicated NIC and Shared NIC to enable Serial Over LAN SOL feature The following steps show setup process about the LAN connection and BIOS setup settings for Dedicated NIC and Shared NIC To enable SOL feature in the mode of Dedicated NIC perform the following steps l Connect the LAN cable to management port For location of management port on the back panel see Figure 1 14 item 7 Enter the server BIOS setup screen Enter Set BMC LAN Configuration screen and verify the following settings Remote Access enabled Serial port number COM2 as SOL Serial Port Mode 115200 8 n 1 Flow Control None Redirection After BIOS POST Always Terminal Type VT 100 To do this see Remote Access
37. assembly 212 Installing the mezzanine card bridge board 237 interposer extender for 2U node installing 180 removing 179 interposer extender tray for 2U node installing 183 removing 182 K keyboards troubleshooting 311 346 Index L LEDs BMC heart beat 33 LSI 9265 81 card for 1U node installing 198 removing 195 LSI 9265 81 card for 2U node installing 206 removing 202 LSI 9265 81 RAID battery assembly removing 210 M memory troubleshooting 318 memory modules installing 242 removing 240 memory modules DIMMs configuring 238 mezzanine card 10GbE installing 235 removing 232 mezzanine card 1GbE installing 231 removing 229 Micro SD card socket location 67 middle planes installing 270 removing 264 N NICs troubleshooting 312 P phone numbers 343 POST accessing system features 13 power distribution board installing 259 removing 254 power supplies installing 167 removing 166 processor installing 178 removing 176 processors troubleshooting 323 R RAID card LSI 9210 81 HBA 194 LSI 9265 81 with BBU 194 LSI 9285 8e with BBU 194 removing cooling fans 154 direct BP 280 expansion card for 1U node 184 expansion card for 2U node 187 front panel 296 hard drive blank 158 159 heat sink 172 173 174 hot swap hard drive 160 interposer extender for 2U node 179 interposer extender for 2U node tray 182 LSI 9265 8i card for 1U node 195
38. cause a hardware reboot of the motherboard 4860 USB PORT with This feature will allow the users to electrically disable the BMC internal USB port which contacts to BMC 4861 USB PORT with This feature will allow the users to electrically enable the BMC internal USB port which contacts to BMC 4870 a PXE Boot Disables PXE to be the boot device only only 4871 Force PXE Boot Enables PXE to be the boot device only The system only retrying to boot from PXE device 4873 Active This field controls the number of enabled 16 cores in Processor Cores each processor By default the maximum number of cores per processor will be enabled 4877 PCI E Slot This feature will allow the users to electrically disable PCI E Slot 4878 PCI E Slot This feature will allow the users to electrically enable PCI E Slotl 4879 PCI E Slot2 This feature will allow the users to electrically disable PCI E PCI E Slot2 487A PCI E Slot2 This feature will allow the users to electrically enable PCI E Slot2 487B PCI E Slot3 This feature will allow the users to electrically disable PCI E Slot3 487C PCI E Slot3 This feature will allow the users to electrically enable PCI E Slot3 487F Mezzanine Slot _ This feature will allow the users to electrically disable Mezzanine Slot Using the System Setup Program 135 Token Setup
39. copied to the spare rank and the failed rank is disabled With memory sparing enabled the system memory available to the operating system is reduced by one rank per channel For example in a dual processor configuration with sixteen 32 GB quad rank DIMMs the available system memory is 32 GB x 16 DIMMs 32 4 rank size x 8 channels 448 GB With sixteen 64 GB 8 rank LRDIMMs which use Rank Multiplication RM 4 the available system memory is 64 GB x 16 DIMMs 64 8x4 rank size x 8 channels 768 GB e Mirror Mode Enables memory mirroring e Advanced ECC Mode Controllers are joined in 128 bit mode running multi bit advanced ECC Demand Scrubbing Enabled default Disables or enables dram scrubbing is the ability to write corrected data back to the memory once a correctable error is detected on read transaction Patrol Scrubbing Enabled default To disable or enable patrol scrubbing proactively searches the system memory repairing correctable error Memory Operating Voltage Auto default Auto this setting indicates the memory operating voltage will be set automatically by the memory initialization code and depends upon the installed DIMM s capability and the memory configuration of the system This is the default setting and will set the Memory Operating Voltage to the POR voltage 1 5 V indicates all DIMMs in the system are operating at 1 5 volts 1 35 V indicates all DIMMs i
40. from the system to the monitor Troubleshooting a USB Device Use the following steps to troubleshoot a USB keyboard and or mouse For other USB devices go to step 5 1 Disconnect the keyboard and mouse cables from the system briefly and reconnect them 2 Connect the keyboard mouse to the USB port s on the opposite side of the system 3 If the problem is resolved restart the system enter the System Setup program and check if the nonfunctioning USB ports are enabled 4 Replace the keyboard mouse with another working keyboard mouse If the problem is resolved replace the faulty keyboard mouse If the problem is not resolved proceed to the next step to begin troubleshooting the other USB devices attached to the system 5 Power down all attached USB devices and disconnect them from the system 6 Restart the system and if your keyboard is functioning enter the system setup program Verify that all USB ports are enabled See USB Configuration on page 107 If your keyboard is not functioning you can also use remote access If the system is not accessible see Jumper Settings on page 340 for instructions on setting the NVRAM_CLR jumper inside your system and restoring the BIOS to the default settings 7 Reconnect and power on each USB device one at a time 8 If a device causes the same problem power down the device replace the USB cable and power up the device Troubleshooting Your System 311 If the problem pe
41. hard drive backplane system board 3 and 4 connectors to 4 for cable hard drive 1 2 3 and4 system board 4 from J3 right to left Removing and Installing System Components 277 Item Cable From To Bottom Middle Plane Direct Backplane Hard drive Mini SAS connector for SATA2 hard drive backplane system board 3 and 4 connectors 5 to 6 for cable hard drive 5 and 6 J4 system board 4 from right to left Cable Routing for Middle Plane to 2 5 Hard Drive Backplane for Expander Configuration Figure 3 91 Cable Routing Top Middle Plane to 2 5 Hard Drive for Expander Configuration HAH ATA HHAH WANS ARO On 278 Removing and Installing System Components Item Cable From To Top Middle Plane Expander Card Hard drive Mini SAS connector for Mini SAS connector backplane system board 1 J1 0 3 for system cable board 1 Hard drive Mini SAS connector for Mini SAS connector backplane system board 3 J3 8 11 for system cable board 3 Figure 3 92 Cable Routing Bottom Middle Plane to 2 5 Hard Drive for Expander Configuration Removing and Installing System Component
42. idle subcaches in the L3 is not stopped Control 480D L3 Cache Power The clock to idle subcaches in the L3 is stopped Control The C7 is disabled by user in their own liability There will 480E C7 State be warning message in both the BIOS Setup help text and the pop up message when the option is changing 480F C7 State The C7 is enabled by default 4810 Non Coherent Set HT Link to 8 bit width HT Link Width 4811 Non Coherent Set HT Link 16 to bit width HT Link Width 4812 Non Coherent Set HT Link speed as 800MHz HT Link Speed 4813 Non Coherent Set HT Link speed as 1000MHz HT Link Speed 4814 Non Coherent Set HT Link speed as 1200MHz HT Link Speed 4815 Non Coherent Set HT Link speed as 1600MHz HT Link Speed 4816 Non Coherent Set HT Link speed as 2000MHz HT Link Speed 4817 Non Coherent Set HT Link speed as 2600MHz HT Link Speed 4820 femory Turbo Disables memory turbo mode lode 4821 femory Turbo Enables memory turbo mode lode 130 Using the System Setup Program Token Setup option Description 4823 Memory Detects the memory running speed from H W designed Frequency SPD memory population 4824 Iemory Sets memory running speed ups to 800MHz Frequency 4825 Jemory Sets memory running speed ups to 1066MHz Frequency 4826 Jemory Sets memory running speed ups to 1333MHz Frequency 4827 lemory Sets memory running speed ups to 1600MHz
43. is recommended to turn off the system including any attached peripherals and disconnect the system from the electrical outlet Remove all the hard drives See Removing a Hard Drive Carrier on page 160 Open the system See Opening the System on page 151 Disconnect all the cables from the backplane See Figure 3 93 for 3 5 inch hard drives and Figure 3 94 for 2 5 inch hard drives Note the routing of the cable on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped Disconnect front panel cables from the power distribution board See Figure 3 108 or Figure 3 111 Note the routing of the cable on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped Remove the screws that secure the hard drive cage to the chassis See Figure 3 95 Remove the screws that secure the front panel assemblies to the chassis See Figure 3 96 Remove the hard drive cage from the chassis See Figure 3 96 Removing and Installing System Components 9 Remove the screws that secure the front panel assembly to the hard drive cage See Figure 3 105 10 Remove the front panel assembly from the hard drive cage See Figure 3 105 Figure 3 105 Removing and Installing a Front Panel Assembly 1 front panel assembly 2 screw 2 Removing and I
44. of hardware that is being initialized The operation field represents the specific initialization activity Based on the data bit availability to display progress codes a progress code can be customized to fit the data width The higher the data bit the higher the granularity of information that can be sent on the progress port The progress codes may be reported by the system BIOS or option ROMs The Response section in the following table is divided into 3 types 1 Warning or Not an error The message is displayed on the screen An error record is logged to the SEL The system will continue booting with a degraded state The user may want to replace the erroneous unit 2 Pause The message is displayed on the screen an error is logged to the SEL and user input is required to continue or not depending on SETUP option The user can take immediate corrective action or choose to continue booting 3 Halt The message is displayed on the screen an error is logged to the SEL and the system cannot boot unless the error is resolved The user needs to replace the faulty part and restart the system Error Code Error Message Error Cause Recovery Method 0010h Local Console Resource Video device Make sure video Conflict initialization failed device is well 0011h Local Console Controller Video device Make sure video Error initialization failed device is well 34 About Your System Error Code Error Message 0012h 0013h 0014h
45. service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To maintain proper system cooling all empty hard drive bays must have drive blanks installed With the lever on the hard drive carrier open slide the hard drive carrier into the drive bay until the hard drive connector engages with the backplane See Figure 3 8 Close the release handle to lock the hard drive in place Turn the lock lever clockwise to the lock symbol See Figure 3 8 Removing a Hard Drive from a Hard Drive Carrier A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To mix SAS SATA and SSD e Only 2 drive types can be mixed per node e Drives 0 and 1 must be of same type e The remaining drives must all be the same type e SAS hard drive support will be based on the add on card and the onboard configuration supp
46. should match what is physically on the service tag of the node Asset Tag Displays the asset tag of the product BIOS Version Displays the BIOS version MRC Version Displays the version of MRC ME Version Displays the current ME version BMC Version Di splays the version of BMC Note BMC version will not present if not detected VBIOS Version Di splays the current Video BIOS version Fan Control Board FW Displays t he current fan control board firmware version Note Fan Control Board FW version will not present if not detected ePPID Displays t he eppid of the product NICI MAC Address Displays t he MAC address of NIC1 NIC2 MAC Address Displays t he MAC address of NIC2 BMC NIC MAC Address Displays t he MAC address of BMC NIC Processor Type Displays t ne processor type Processor Speed Displays t he processor speed Processor Core Displays t ne processor core System Memory Size Displays total memory size System Memory Speed Displays t he current speed of the processor System Memory Voltage Di splays total memory voltage Using the System Setup Program 77 Advanced Menu This option displays a table of items that defines advanced information about your system A CAUTION Making incorrect settings to items on these pages may cause the system to malfunct
47. the IPL priority to Network hard disk RAID USB storage CD DVD ROM if the devices are available 0054 N A For the next system boot set the IPL priority to CD DVD ROM USB Storage hard disk RAID Network if the devices are available 005C N A Enables the BIOS remote update on the next reboot to search for an operating system initiated BIOS update image 005D N A Disables the BIOS remote update on the next reboot to search for an operating system initiated BIOS update image 006F Embedded NIC1 Enable the system s primary embedded network interface controller but don t enable the NIC s associated PXE or RPL boot ROM 0087 Video The onboard video controller is used for boot time Enumeration messages 0088 Video The first add in video controller is used for boot time Enumeration messages Depending on the BIOS search order and system slot layout Using the System Setup Program 119 Token Setup option Description 008C Embedded USB Causes the BIOS to enable the built in USB controller at Controller system startup 008D Embedded USB Causes the BIOS to disable the built in USB controller at Controller system startup 00A1 Restore on AC After an AC power loss when AC power is restored the Power Loss system will stay off 00A2 Restore on AC After an AC power loss when AC power is restored the Power Loss system will return to the s
48. the Interposer Extender for 2U Node Tray s ss0 183 Expansion Card Assembly and Expansion Card sssssssssssseeseeees 184 Removing the Expansion Card for 1U Node c cscssssesesssesseeeeeeesees 184 Installing the Expansion Card for 1U Node c ssscsecsssssesseeteeeeeees 186 Removing the Expansion Card for 2U Node c csssssssesseeseeeeeeseeeees 187 Installing the Expansion Card for 2U Node s ssscssssesseessesseeeeeesees 191 PCE Slot Priority ccenc een nit a E 193 RAID Gard Ca reaa aa at E EEA eN 194 Summary of LSI 9265 8i with RAID Battery LSI 9210 8i HBA and LSI 9285 86 with RAID Battery cecceecsessesessesesesesesesseeeseeseeesesseeaeeees 194 ESUQ2G5 B5 Ceateh A A desc EAT ATT AT 195 Removing the LSI 9265 8i Card for 1U Node cecscsssesseseeeseeeees 195 Installing the LSI 9265 81 Card for 1U Node ssssssssrsssssssssrrrressssnnnn 198 Cable Routing for LSI 9265 8i Card 1U Node ccscssseseseeeeees 199 Removing the LSI 9265 8i Card for 2U NOde ccscseseseseeeeeeees 202 Installing the LSI 9265 81 Card for 2U Nod ccccscssseeseseeeeeees 206 Cable Routing for LSI 9265 81 Card 2U Node ccscsseeeeeees 207 LSI 9265 81 RAID Battery ccssscssesssssessssssssssesssssssesssesstessesseeseesseeeseesseens 210 Removing the LSI 9265 81 RAID battery Assembly eccceeeee 210 Installing the LSI 9265 8i RAID Battery Assembly
49. the air baffle for 2U node the expansion card assembly for 2U node must be removed first See Figure 3 25 3 Press the four latches along the direction of the arrows and then lift the air baffle out of the system board assembly See Figure 3 16 Figure 3 16 Removing the Air Baffle 1 air baffle 2 system board assembly 172 Removing and Installing System Components Installing the Air Baffle A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Replace the air baffle into the system board assembly Make sure that the four latches are properly engaged with the heat sink bases and the latches click in place See Figure 3 17 2 Replace the system board assembly See Installing a System Board Assembly on page171 K NOTE When installing the air baffle make sure the arrow of the mark on the air baffle points to the processor 1 and keep the flat surface of the air baffle horizontal Figure 3 17 Installing the Air Baffle 1 air baffle 2 system board assembly Removing and Installing System Components 173 Figure 3 18 The Top View of the Installed Air Baffle
50. the product 1 Press down and out on the ejectors on each end of the memory module socket See Figure 3 65 2 Align the memory module correctly with the alignment key of the memory module socket See Figure 3 65 3 Press down firmly on the memory module with your thumbs until the module snaps into place See Figure 3 65 A CAUTION Even pressure during insertion must be applied at both ends of the module simultaneously to prevent damage to the socket No pressure should be applied to the center of the module Complete the latching of the module into the socket by applying inward pressure to the socket ejectors to assure that the ejectors are in a locked position When the memory module is properly seated in the socket the ejectors on the memory module socket align with the ejectors on other identical sockets that have memory modules installed 242 Removing and Installing System Components Figure 3 65 Installing a Memory Module memory module 2 alignment key 1 3 memory module socket ejector 2 4 Replace the air baffle See Installing the Air Baffle on page 173 5 Replace the system board assembly See Installing a System Board Assembly on page 171 Removing and Installing System Components 243 System Battery Replacing the System Battery A WARNING There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the ma
51. 0015h 0016h 0017h 0018h 0019h 001Ah 001Bh 001Ch 001Eh 001Fh 0020h 0021h Error Cause Local Console Output Error Video device ISA IO Controller Error ISA IO Resource Conflict ISA IO Controller Error ISA Floppy Controller Error ISA Floppy Input Error ISA Floppy Output Error USB Read Error USB Write Error USB Interface Error Mouse Interface Error Keyboard not Detected Keyboard Controller Error Keyboard Stuck Key Error Keyboard Locked Error initialization failed ISA device s IO initialization failed ISA device s IO initialization failed ISA device s IO initialization failed Floppy initialization failed Floppy initialization failed Floppy initialization failed USB initialization failed USB initialization failed USB port initialization failed Mouse device initialization failed No keyboard be detected KBC initialization failed Keyboard Stuck Key Error Keyboard Locked Recovery Method Make sure video device is well Make sure ISA device is well Make sure ISA device is well Make sure ISA device is well Make sure floppy device is well Make sure floppy device is well Make sure floppy device is well Check USB port is well Check USB port is well Check USB port is well Make sure mouse device is well Install keyboard Make sure KBC is well Make sure PS2 KB device is well Make sure PS2
52. 018h 8019h 8021h 8100h No Microcode be Updated Sparing Mode is not be Configured Please check Memory Configuration Mirror Mode is not be Configured Please check Memory Configuration CMOS Battery Fault Memory Device disable by BIOS Error Cause Processor microcode load failed Memory sparing mode failed Memory mirror mode failed No CMOS battery Memory Device Error Recovery Method Check processor stepping and microcode are match Change memory configuration for sparing mode Change memory configuration for mirror mode Install CMOS battery Change memory device About Your System 37 System Event Log Processor Error Message Processor Sensor IERR error Processor 1 Byte Field Value Description l NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID Olh Generated by BIOS 4 Event Message Format Version 04h Event Message Format Revision 04h for this specification 5 Sensor Type 07h Processor 6 Sensor Number 04h Processor Sensor Number depends on platform 7 Event Direction Event Type 6Fh Bit 7 0 Assert Event Bit 6 0 Event Type Code 8 Event Datal AXh 00h IERR Olh Thermal Trip 02h FRB1 BIST Failure 03h FRB2 Hang in POST Failure 04h FBR3 Processer Startup Initialization Failure OAR Processor Automatically Throttled 9 Event Data2 XXh 00h Processor Olh Processor2 02h Processor3 04h Processor4
53. 0x06 0x2E M Y Get BMC Global Enables App 0x06 0x2F M Y Clear Message Flags App 0x06 0x30 M Y Get Message Flags App 0x06 0x31 M Y Enable Message Channel Receive App 0x06 0x32 O Y Get Message App 0x06 0x33 M Y Send Message App 0x06 0x34 M Y Read Event Message Buffer App 0x06 0x35 O Y Get BT Interface Capabilities App 0x06 0x36 M Get System GUID App 0x06 0x37 O Y Using the System Setup Program 143 Set System Info Parameters App 0x06 0x58 O Y Get System Info Parameters App 0x06 0x59 O Y Get Channel Authentication App 0x06 0x38 O Y Capabilities Get Session Challenge App 0x06 0x39 O Y Active Session App 0x06 0x3A O Y Set Session Privilege Level App 0x06 0x3B O Y Close Session App 0x06 0x3C O Y Get Session Info App 0x06 0x3D O Y Get AuthCode App 0x06 0x3F O Y Set Channel Access App 0x06 0x40 O Y Get Channel Access App 0x06 0x41 O Y Get Channel Info App 0x06 0x42 O Y Set User Access App 0x06 0x43 O Y Get User Access App 0x06 0x44 O Y Set User Name App 0x06 0x45 O Y Get User Name App 0x06 0x46 O Y Set User Password App 0x06 0x47 O Y Activate Payload App 0x06 0x48 O Y Deactivate Payload App 0x06 0x49 O Y Get Payload Activation Status App 0x06 0x4A O Y Get Payload Instance Info App 0x06 0x4B O Y Set User Payload Access App 0x06 0x4C O Y Get User Payload Access App 0x06 0x4D O
54. 11 M Y Set Serial Modem Mux Transport 0x0C 0x12 O Y Get TAP Response Codes Transport 0x0C 0x13 O Set PPP UDP Proxy Transmit Data Transport 0x0C 0x14 O Get PPP UDP Proxy Transmit Data Transport 0x0C 0x15 O Send PPP UDP Proxy Packet Transport 0x0C 0x16 O Get PPP UDP Proxy Receive Data Transport 0x0C 0x17 O Serial Modem Connection Active Transport 0x0C 0x18 M Y Callback Transport 0x0C 0x19 O Set User Callback Options Transport 0x0C OxlA O Get User Callback Options Transport 0x0C 0x1B O Set Serial Routing Mux Transport 0x0C 0x1C O Y SOL Activating Transport 0x0C 0x20 O Y Set SOL Configuration Parameters Transport 0x0C 0x21 O Y Get SOL Configuration Parameters Transport 0x0C 0x22 O Y Command Forwarding Commands Forwarded Command Transport 0x0C 0x30 O Y Set Forwarded Commands Transport 0x0C 0x31 O Y Get Forwarded Commands Transport 0x0C 0x32 O Y Enable Forwarded Commands Transport 0x0C 0x33 O Y Firmware Update Commands Using the System Setup Program 147 Firmware Update Phase 1 Firmware 0x08 0x10 O Y Firmware Update Phase 2 Firmware 0x08 0x11 O Y Firmware Update Phase 3 Firmware 0x08 0x21 O Y Get Firmware Update Status Firmware 0x08 0x12 O Y Get Firmware Version Firmware 0x08 0x13 O Y Set Firmware Update Status Firmware 0x08 0x16 O Y Table 2 3 The Power Management Settings
55. 4 4 socket key 4 socket release lever 2 6 CPU socket Removing and Installing System Components 177 Installing a Processor A 3 178 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE When installing only one processor the processor must be installed in the processor 0 for the socket location see C6220 II System Board Connectors on page 325 and C6220 System Board Connectors on page 326 NOTE If you are upgrading your processors prior to upgrading your system download and install the latest system BIOS version from dell com support Follow the instructions included in the file download to install the update on your system Unpack the processor if it has not been used previously If the processor has already been used remove any thermal grease from the top of the processor using a lint free cloth Align the processor with the socket keys on the CPU socket See Figure 3 20 CAUTION Positioning the processor incorrectly can permanently damage the system board or the processor Be careful not to bend the pins in the CPU socket With the release lever on the process
56. ATA cable to the system board and connect the other end of the cable to the corresponding connectors on the interposer extender for 2U node See Figure 3 70 3 Connect the power cable to the system board and connect the other end of the cable to the corresponding connector on the interposer extender for 2U node See Figure 3 70 Figure 3 70 Cable Routing for Onboard SATA Cables 2U Node with 3 5 HDDs Item Cable From System Board To Interposer Extender for 2U Node and System Board Onboard Onboard SATA SAS SATA input SATA connectors 4 amp 5 connector 0 on the cable system board Onboard Onboard SATA SATAII connectors O SATA output connector 0 0 2 on the interposer cable extender for 2U node Power cable Front panel connector Control connector J3 on the interposer extender for 2U node Removing and Installing System Components 251 4 Press down on the cables and ensure the cables are routed lower than the height of the expansion card assembly for the 2U node Figure 3 71 Cable Routing Down for Onboard SATA Cables 2U Node with 3 5 HDDs 252 Removing and Installing System Components Cable Routing for Onboard SATA Cables 2U Node with 2 5 HDDs 1 Connect the onboard SATA cable to the system board and connect the other end of the cable to the corresponding connectors on the other side of the system board See Figu
57. BMC firmware version NICI MAC Address Displays the NIC MAC address NIC2 MAC Address Displays the NIC2 MAC address ACPI SPMI Table Disabled Disables the ACPI SPMI Table for BMC Enabled default ROM update Enabled Enables the ACPI SPMI Table for IPMI Using the System Setup Program 111 Option Description driver installation Set BMC LAN Configuration Inputs for Set LAN Configuration command Each item in this group may take considerable amount of time Remote Access Configuration Configures Remote Access Restore on AC Power Loss Power On default Power Off After an AC power loss when AC power is restored the system will stay off Power On After an AC power loss when AC power is restored the system will power on Last State After an AC power loss when AC power is restored the system will return to the state which is when power was lost Power Staggering AC Recovery Immediate default Sets the Power Staggering AC Recovery time to immediate Random User Defined mode Power Button Enabled default Enabled Default Enables Power Button to turn off system Disabled Disables Power Button to turn off system View System Event Log Views all events in the BMC and BIOS event Log Event Logging Disables Enables BIOS to log system events to BMC Enabled default errors include ECC PCI PCI E HT etc NMI on Error Disables Enables BIO
58. Board 1 3 screw 2 sensor board sensor board holder Installing the Sensor Board for 2 5 Hard Drive System A 306 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Replace the sensor board into the sensor board holder See Figure 3 110 Replace the sensor board assembly into the hard drive cage See Figure 3 109 Removing and Installing System Components 10 11 Replace the screw that secures the sensor board to the hard drive cage See Figure 3 109 Connect the sensor board cable to the sensor board See Figure 3 111 Replace the hard drive cage into the chassis See Figure 3 96 Replace the screws that secure the hard drive cage to the chassis See Figure 3 95 Connect all the cables to the backplane See Figure 3 94 for 2 5 inch hard drives You must route these cables properly on the chassis to prevent them from being pinched or crimped Connect the front panel cables to the power distribution board See Figure 3 108 or Figure 3 111 You must route these cables properly on the chassis to prevent them from being pinched or crimped Close the system See
59. Card System Board USB cable USB connector internal USB connector Removing and Installing System Components 221 Optional Mezzanine Cards Removing the LSI 2008 SAS Mezzanine Card K NOTE The LSI 2008 SAS mezzanine card is seated in PCI E Gen3 x8 mezzanine slot 3 on the system board which is not active in 1 processor configuration See C6220 II System Board Connectors on page 325 and C6220 System Board Connectors on page 326 for the location A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the system board assembly See Removing a System Board Assembly on page 170 2 Disconnect all the cables from the LSI 2008 SAS mezzanine card Remove the three screws that secure the LSI 2008 SAS mezzanine card See Figure 3 50 4 Lift the LSI 2008 SAS mezzanine card out of the system board assembly See Figure 3 50 222 Removing and Installing System Components Figure 3 50 Removing and Installing the LSI 2008 SAS Mezzanine Card 1 3 screw 3 2 LSI 2008 SAS mezzanine card card bridge card 4 system board assembly Installing the LSI 2008 SAS Mezza
60. Configuration on page 114 Note that the last four options need to syne with the host and client 4 Enter LAN Configuration screen and verify the following settings BMC LAN Port Configuration Dedicated NIC DHCP Enabled Disabled or Enabled Enabled if DHCP server support Using the System Setup Program 73 IP Address 192 168 001 003 Subnet Mask 255 255 255 000 Gateway Address 000 000 000 000 To do this see Set BMC LAN Configuration on page 113 Note that the host and client need to have the same network section To enable SOL feature in the mode of Shared NIC perform the following steps 1 Connect the LAN cable to NIC connector 1 For location of NIC connector on the back panel see Figure 1 14 item 5 2 Enter the server BIOS setup screen Enter Set BMC LAN Configuration screen and verify the following settings Remote Access enabled Serial port number COM2 Serial Port Mode 115200 8 n 1 Flow Control None Redirection After BIOS POST Always Terminal Type ANSI To do this see Remote Access Configuration on page 114 Note that the last four options need to sync with the host and client 4 Enter LAN Configuration screen and verify the following settings BMC LAN Port Configuration Shared NIC DHCP Enabled Disabled or Enabled Enabled if DHCP server support IP Address 192 168 001 003 Subnet Mask 255 255 255 000 Gateway Address 000 000 000 000 To do this see Set BMC LAN
61. Default this option allow user to enable chassis level Capping capping function 4912 Sled Level Policy Default set sled level policy to refer chassis level policy when Emergency Throttling event trigger 4913 Sled Level Policy Set sled level policy as throttling when Emergency Throttling event trigger 4914 Sled Level Policy Set sled level policy as throttling when Emergency Throttling event trigger 4915 Sled Level Policy Set sled level policy as throttling when Emergency Throttling event trigger Using the System Setup Program 141 Token Setup option Description 916 Chassis Level Default set chassis level policy as throttling when Policy Emergency Throttling event trigger 4917 Chassis Level Set chassis level policy as power off when Emergency Policy Throttling event trigger 4918 N A Default disables clock spread spectrum 4919 N A Enables clock spread spectrum 491A PCI 64 BIT Disable pci 64 bit decode DECODE 491B PCI 64 BIT Enable pci 64 bit decode DECODE 491C PCT 64 BIT Auto config pci 64 bit decode DECODE 4875 Perfmon and DFX Disable Perfmon and DFX Devices Devices 4876 Perfmon and DFX Enable Perfmon and DFX Devices Devices 4B00h Prevent Back flash This feature prohibits the system downgrading below BIOS 2 1 0 the field cannot be disabled once the field is enabled 4B0lh Prevent Back flash This field is default disabled for the co
62. Dell PowerEdge C6220 II Systems Hardware Owner s Manual Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better user of your computer A CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed AN WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies Regulatory Model B08S October 2014 Rev A02 Contents 1 About Your SY SO Mil actiesich sta caicokesath cstaetnathacstaataeertasbiatentataenned 13 Accessing System Features during Startup sscssssssssssseesesessteseseees 13 Front Panel Features and Indicators ssssssssssssssessessssesssesseseeseeeesaseesees 14 Hard Drive Indicator Patterns ssssssssssssssssssssseeseesessessessssssseeseseeaeeanenees 18 SOrnvice Tag wissen ae a ee 21 Back Panel Features and Indicators sssssssssssssesesssssesssssseseeseesseasensees 24 System Board Assembly Configurations csssssssssssssessesssssseesessees 26 LAN Indicator Codes sssssssesssessssssesssessesssessseesteese
63. E Enables the SATA controller Sets the device class code as IDE and uses PCI IRQ referred as Native mode This token applies to the first on board SATA controller AHCI Enables the SATA controller Sets the device class code as SATA and sets up the AHCI BARs and registers This token applies to the first on board SATA controller RAID Enables the SATA controller Sets the device class code as RAID and executes the RAID Option ROM This token applies to the first on board SATA controller 98 Using the System Setup Program Option Description Embedded SATA Link Rate Auto Sets the SATA link rate at maximum as 6 0 Auto default Gbps 1 5 Gbps Sets the SATA link rate at minimum as 1 5 Gbps For power consumption 3 0 Gpbs Sets the SATA link rate at minimum as 3 0 Gbps SATA Port 0 Off Sets the Ist Serial ATA drive controller to Off Auto default Auto Sets the Ist Serial ATA drive controller to Auto enabled if present POST error if not present SATA Port 1 Off Sets the 2nd Serial ATA drive controller to Auto default Off Auto Sets the 2nd Serial ATA drive controller to Auto enabled if present POST error if not present SATA Port 2 Off Sets the 3rd Serial ATA drive controller to Off Auto default Auto Sets the 3rd Serial ATA drive controller to Auto enabled if present POST error if not present SATA Port 3 Off Sets the 4th Serial A
64. E External USB This feature will allow the users to electrically disable the PORTI external USB port 014F External USB This feature will allow the users to electrically enable the PORTI external USB port 0168 Max CPUID Some OS s NT4 will fail if the value returned in EAX Value Limit is gt 3 when CPUID instruction is executed with EAX 0 This setting disables the 3 or less 0169 Max CPUID Some OS s NT4 will fail if the value returned in EAX Value Limit is gt 3 when CPUID instruction is executed with EAX 0 This setting will limit CPUID function to 3 016F Embedded SAS Disables the SAS controller The token applies to on board Controller SAS controller 122 Using the System Setup Program Token Setup option Description 0170 Embedded SAS Enables the SAS controller Sets the device class code as Controller AHCI RAID and executes the RAID Option ROM This token applies to on board SAS controller 0171 Adjacent Cache The processor will only fetch the cache line that contains Line Prefetch the data currently required by the processor 0172 Adjacent Cache Enables the processor to fetch the adjacent cache line in Line Prefetch the other half of the sector 0173 Hardware Disables the processor s HW prefetcher Prefetcher 0174 Hardware Enables the processor HW prefetcher Prefetcher 0178 Remote Access _ Enables Serial Console Redirection 0189 External USB This featur
65. E 88 Memory Configuration c cs csscsssssessessessessessessesseessessessesseseesseseeseaeeateass 94 4 Contents SATA Configuration ccccccsecssecessessessessessesseeseessssaesseeseesesseeeeessseeneseesses 97 PCI Configuratii iiia 99 Embedded Network Devices scssssesesseseseeeeseeseestesseseeeeaeentenses 102 E TOEA L SAE A E EAT 104 Active State Power Management Configuration sessssssee 105 PCI Slot Configuration c csccssscsessesseesessesseessessessesseesesseesesseeseaeeses 106 USB Contiguirati oni nre a aaa 107 SOCUrity MMU scseetesccesccescceretene catia aeia aadh iaiia od irta 108 Server MGs A E EAT E 111 Set BMC LAN Configuration c cccccsessessesssessesessessesstssteseseeesteseess 113 Remote Access Configuration c sscscscsssessessessessessesssesestseeeeseesees 114 Boot Menu c cssssssssssssssessessesseesesssssssssnsseesesassssssnnssneaeeseesesanssnseatsatsateaeeansaneens 116 eC ee 117 Command Line Interfaces for Setup options s csssssesseseeeeeseesteees 118 3 Removing and Installing System Components 00 150 Safety INstructiOns cies ce dinates ae 150 Recommended Tools ssssssscsssssssssesesessesceecssssessessteseeonseeeenesatsatsateaeeoneseeeas 151 Opening and Closing the System ssssssssessessessessteseestesteeseeseentenenss 151 Opening the System ea asain aineccenae 151 Closing th System ssiri 152 Ins
66. F 8h By default set rear serial port address as 3F8h 2F8h default 0x3F8 and internal serial port address as 0x2F8 2F8h 3F8h Set rear serial port address as 0x2F 8 and internal serial port address as 0x3F8 Serial Port Mode Console Redirection baud rate will be set to 115 200 115200 8 n 1 default 57 600 38 400 19 200 9 600 bits per second Flow Control Remote access flow controls by none None default hardware software Redirection After BIOS POST Always default Always The BIOS console redirection if enabled continues to operate after the OS boot hand off Disabled The BIOS console redirection if enabled operates during the BIOS boot only and is disabled prior to OS boot hand off See also tokens BFh COh D7h 401Ah and 401Bh Terminal Type The BIOS console redirection if enabled operates in ANSI default VT100 VT UTF8 ANSI emulation model See also tokens BFh COh and D7h VT UTF8 Combo Key Enables or disables VI UTF8 combination key support Support for ANSI VT 100 terminals Enabled default Using the System Setup Program 115 Boot Menu This page enables you to set POST boot parameters Scroll to this item and press Enter to view the following screen Option Description Quiet Boot Enabled Enables the display of the splash or Enabled default summary screen rather than the detail of the POST flow Disabled Disables the display of the splash or summ
67. Factory and Service team should take care when installing the assembly with 2 5 SDD into chassis Removing and Installing System Components 165 Power Supplies K K K NOTE The following table lists the maximum supported configuration where power supply redundancy is guaranteed NOTE Configurations higher than indicated in the table may change the power supply mode to non redundant In non redundant mode if the power requirement exceeds the installed system power capacity the BIOS will throttle the processors Also if Processor Power Capping is enabled then processor throttling occurs on configurations that exceed the cap value NOTE Both the power supplies are swappable and they can support hot swap in any condition if the system has power throttling feature Table 3 1 PSU and System Board Support Matrix PSU Two System Boards Four System Boards 1400 W Up to two 130W processors MB Up to one 130W processor MB three hard drives MB two hard drives MB eight memory modules MB two memory modules MB 1200 W Up to two 130W processors MB Up to one 95W processors MB three hard drives MB one hard drive MB four memory modules MB three memory modules MB Removing a Power Supply A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or t
68. Full configuration Full Full configuration configuration 66 About Your System Matrix of Fresh Air Support of 2U node with 2 5 HDD configuration CPU Power 10 30 C 35 C 40 C 45 C E5 2600 130W 24 HDDs 24 HDDs 8 HDDs not support 8 core Full Full 16 DIMMs E5 2600 v2 configuration configuration witho t 130W 12 10 mezzanine or core PCLE card E5 2600 130W 20 HDDs 12 HDDs 8 HDDs not support 4 core Full 8 DIMMs 8 DIMMs E5 2600 v2 configuration 2 PCLE cards w o PCLE card 130W 8 6 4 without w o mezzanine core mezzanine card card E5 2600 135W 12 HDDs 8 HDDs not support not support Full 8 DIMMs configuration w o PCLE card w o mezzanine card Micro SD Card Socket Location Micro SD Card Socket Location Located on the 1U and 2U riser cards see Figure 3 42 and Figure 3 44 About Your System 67 Using the System Setup Program Start Menu The system employs the latest Insyde BIOS which is stored in Flash memory The Flash memory supports the Plug and Play specification and contains a System Setup program the Power On Self Test POST routine and the PCI auto configuration utility This system board supports system BIOS shadowing enabling the BIOS to execute from 64 bit onboard write protected DRAM This Setup utility should be executed under the following conditions e When changing the system configuration configure items such as Ha
69. HDDs Full configuration Full Full configuration configuration 95W 12 HDDs 12 HDDs 8 HDDs Full configuration Full Full configuration configuration 115W 12 HDDs 10 HDDs 8 HDDs Full configuration Full Full configuration configuration E5 2600 130W 12 HDDs 10 HDDs 4 HDDs not support 8 core Full Full 16 DIMMs E5 2600 v2 configuration configuration without 130W 12 10 mezzanine or core PCI E card E5 2600 130W 10 HDDs 8 HDDs 4 HDDs not support 4 core Full 8 DIMMs 8 DIMMs E5 2600 v2 configuration 2 PCLE cards w o PCI E card 130W 8 6 4 without w o mezzanine core mezzanine card card About Your System 65 Matrix of Fresh Air Support of 1U node with 2 5 HDD configuration CPU Power 10 30 C 35 C 40 C 45 C E5 2600 135W 8 HDDs 8 HDDs not support not support Full 8 DIMMs configuration w o PCLE card w o mezzanine card Matrix of Fresh Air Support of 2U node with 2 5 HDD configuration CPU Power 10 30 C 35 C 40 C 45 C 60W 24 HDDs 12 HDDs 4 HDDs Full configuration 16 DIMMs 8 DIMMs without without mezzanine card mezzanine card 70W 24 HDDs 12 HDDs 8 HDDs Full configuration Full 16 DIMMs configuration athout mezzanine card 80W 24 HDDs 24 HDDs 20 HDDs Full configuration Full Full configuration configuration 95W 24 HDDs 20 HDDs 16 HDDs Full configuration Full Full configuration configuration 115W 24 HDDs 16 HDDs 16 HDDs
70. IOS Ist Field Version O 15 3 0 BIOS 2nd Field Version higher 4bits 0 63 10 Event Data3 XXh 7 6 BIOS 2nd Field Version lower 2bits 0 63 5 0 BIOS 3rd Field Version 0 63 About Your System 43 POST End Event Byte Field Value Description l NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID Olh Generated by BIOS 4 Event Message 04h Event Message Format Format Version Revision 04h for this specification 5 Sensor Type 12h System Event 6 Sensor Number 85h POST End depend on platform 7 Event Direction 6Fh Bit 7 0 Assert Event Event Type Bit 6 0 Event Type Code 8 Event Datal AXh 01h OEM System Boot Event 9 Event Data2 XXh Bit 7 Boot Type 0b PC Compatible Boot Legacy 1b uEFI Boot Bit 3 0 Boot Device 0001b Force PXE Boot 0010b NIC PXE Boot 0011b Hard Disk Boot 0100b RAID HDD Boot 0101b USB Storage Boot 0111b CD DVD ROM Boot 1000b iSCSI Boot 1001b uEFI Shell 1010b ePSA Diagnostic Boot 10 Event Data3 FFh FFh Not Present 44 About Your System POST Error Code Event Message System Firmware Progress POST error code UBLBh Byte Field Value Description l NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID Olh Generated by BIOS 4 Event Message 04h Event Message Format Format Version Revision 04h for this specification 5 Sensor Type OFh System Firmware Progress 6 Senso
71. Jumpers and Connectors 331 2 5 Hard Drive Expander Backplane Figure 5 7 Front View of the Backplane 1 Ji HH i aii au 1 hard drive connectors 1 to 24 from 2 2 5 backplane for expander left to right configuration Figure 5 8 Back View of the Backplane 1 4 3 2 1 backplane power connector for 2 expander card connector 1 power supply 1 3 expander card connector 2 4 backplane power connector for power supply 2 332 Jumpers and Connectors Figure 3 9 Top View of the 2 5 Hard Drive Expander Card 1 2 3 1 I s 5 4 1 power control connector 2 mini SAS connector 4 7 3 mini SAS connector 12 15 4 mini SAS connector 8 11 5 mini SAS connector 0 3 Middle Plane Connectors Figure 5 10 Middle Plane Connectors 5 43 2 1 2x17pin control connector for power 2 mini SAS connector for system distribution board 1 board 3 and 4 hard drive 5 and 6 3 mini SAS connector for system 4 mini SAS connector for system board 3 and 4 hard drive 1 2 3 and board 1 and 2 hard drive 5 and 6 4 5 mini SAS connector for system board 1 and 2 hard drive 1 2 3 and 4 Jumpers and Connectors 333 Interposer Extender for 2U Node Connectors Figure 5 11 Interposer Extender for 2U node Connectors 12 3 4 567 8 9 10 11 12 13 an iene pon m a a affertt it ATA it aE Lite TTT 1 SATA2 and SAS connectors 2
72. MM configuration configuration configuration w o PCIE card w o mezzanine card 80W 24 HDD 24 HDD 24 HDD 4 HDD Full Full Full 16 DIMM configuration configuration configuration w o PCLE card w o mezzanine card 95W 24 HDD 24 HDD 16 HDD 4 HDD Full Full Full 16 DIMM configuration configuration configuration w o PCLE card w o mezzanine card 115W 24 HDD 24 HDD 16 HDD 4 HDD Full Full Full 16 DIMM configuration configuration configuration w o PCIE card w o mezzanine card 130W 24 HDD 24 HDD 8 HDD 4 HDD 8 core Full Full Full 16 DIMM configuration configuration configuration w o PCIE card About Your System 55 w o mezzanine card 130W 4 core 16 HDD 4 HDD not support not support Full 16 DIMM configuration w o PCLE card w 1 mezzanine card 135W 8 HDD 4 HDD not support not support Full 16 DIMM configuration w o PCLE card w o mezzanine card 56 About Your System Matrix of Fresh Air Support of 2U node with 3 5 HDD configuration 10 30 C 35 C 40 C 45 C 60W 12 HDD 12 HDD 10 HDD 4 HDD Full Full Full 16 DIMM configuration configuration configuration y 2 PCLE card w o mezzanine card 70W 12 HDD 12 HDD 12 HDD 8 HDD Full Full Full Full configuration configuration configuration configuration 80W 12 HDD 12 HDD 12 HDD 10 HDD Full Full Full Full configuration configuration configuration configuration 95W 12 HDD 12 HDD 12 HDD 8 HDD Full Ful
73. NIC1 48E4 N A The NIC7 is used for Ist device of PXE boot on the next boot followed by NIC1 48E5 N A The NICS is used for Ist device of PXE boot on the next boot followed by NIC1 48E6 N A The HDD1 is used for Ist device of PXE boot on the next boot 48E7 N A The HDD2 is used for lst device of PXE boot on the next boot 48E8 N A The HDD is used for Ist device of PXE boot on the next boot Using the System Setup Program 139 Token Setup option Description 48E9 N A The HDD4 is used for Ist device of PXE boot on the next boot 48EA N A The HDDS is used for lst device of PXE boot on the next boot 48EB N A The HDD6 is used for Ist device of PXE boot on the next boot 48EC N A The RAID HDD is used for Ist device of PXE boot on the next boot 48ED N A The RAID HDD2 is used for Ist device of PXE boot on the next boot 48EE N A The RAID HDD is used for Ist device of PXE boot on the next boot 48EF N A The RAID HDD4 is used for Ist device of PXE boot on the next boot 48F0 N A The RAID HDDS is used for Ist device of PXE boot on the next boot 48F 1 N A The RAID HDD6 is used for Ist device of PXE boot on the next boot 48F2 N A The RAID HDD7 is used for Ist device of PXE boot on the next boot 48F3 N A The RAID HDD8 amp is used for Ist device of PXE boot on the next boot 48F4 N A The RAID HDD9 is used for Ist device of PXE boot on
74. Power Management Chassis Power Management Power Capping and the following options are for Chassis PSU Configuration functions e Power Budget This is the power budget available It is the summary of each 82 Using the System Setup Program PSU s capacity i e based on the number of PSUs and the max capacity of each PSU The max capacity of each PSU is 1100 Watt or 1400Watt supportable Therefore Power Budget will not exceed 2660 Watt in this system 1400 2 max number of PSUs in chassis 0 95 2660 Watt Chassis Level Capping Sets as chassis level or sled Level power capping System determines power consumption of the chassis and power consumption of the sleds and constantly attempts to maintain the chassis s power consumption below the cap Chassis Power Capping Determines the power consumption of the chassis The maximum value will not be over than the wattage of Power Budget and the minimum is 1500 Sled Power Capping Determines the power consumption of the sled lt 0 gt means to disable Power Capping Function The maximum value is 1000 and the minimum is 100 if the Power Capping Function is enabled Using the System Setup Program 83 ssis Level Capping Enab ed gt aie ower Capping 84 Using the System Setup Program Chassis Level Capping ower Capping lt D i sab led gt 0 F5 F6 Gig Option Description Power Budget Shows this chassis available
75. Routing for LSI 9265 8i Card 1U Node 1 Connect the mini SAS cable to the LSI 9265 8i card and connect the other end of the cable to the corresponding connector on the system board 2 Connect the mini SAS amp SGPIO cable to the LSI 9265 81 card and connect the other end of the cable to the corresponding connectors on the system board Ensure the cables go through the cable clip ring See Figure 3 32 3 Connect the RAID battery cable to the BBU interposer card on the LSI 9265 8i card and connect the other end of the cable to the corresponding connector on the RAID battery K NOTE When connecting the RAID battery cable the BBU interposer card should be installed on the LSI 9265 8i card The BBU interposer card in the figure below is just for you reference Removing and Installing System Components 199 Figure 3 32 Cable Routing for LSI 9265 8i Card 1U Node Item Cable From To LSI 9265 8i Card RAID Battery and System Board Mini SAS Mini SAS connector SAS SATA input cable 0 3 J2B1 connector 0 Mini SAS Mini SAS connector SAS SATA input SGPIO cable 4 7 J2B2 connector 4 amp 5 and SGPIO in 2 RAID battery RAID battery connector RAID battery cable J4 connector 200 Removing and Installing System Components 4 Press down on the cables and ensure the cable
76. S to generate NMI when PCI E Enabled default uncorrectable errors occur 112 Using the System Setup Program Set BMC LAN Configuration BMC Lan Port Configuration BMC NIC IP Source Select Set BMC LAN Config uration to view the following submenu lt Shared NIC gt P Option Description Channel Number Displays the channel number Channel Number Status Displays the channel number status BMC LAN Port Sets BMC LAN Port to dedicated NIC or shared NIC Configuration Shared NIC default BMC NIC IP Source Sets BMC LAN to get LAN IP from Static DHCP DHCP default mode IP Address Sets BMC LAN IP address Subnet Mask Sets BMC LAN subnet mask Gateway Address Sets BMC LAN Gateway address IPv6 Mode Enables or disables IPv6 internet protocol support Disabled default Using the System Setup Program 113 Remote Access Configuration Select Remote Access Configuration to view the following submenu Remote Access lt Enab ed gt lt COM as SO 114 Using the System Setup Program Option Description Remote Access Enabled default Disabled Serial Console Redirection Off Enabled Enables Serial Console Redirection Serial Port Number COM1 serial Console Redirection On output to COM2 as SOL default COMI See also token D7h COM2 as SOL serial Console redirection On output to COM2 Serial Port Address 3F8h 2
77. SATA2 and SAS connectors connector 6 connector 7 3 2x9pin power connector 4 SATA2 and SAS connectors connector 5 5 SATA2 and SAS connectors 4 6 SATA2 and SAS connectors connector 3 7 SATA2 and SAS connectors 2 8 SATA2 and SAS connectors connector 1 9 SATA2 and SAS connectors 0 10 SGPIO Connector 1 11 SGPIO Connector 2 12 middle plane connector 13 2x6pin control connector 334 Jumpers and Connectors LSI 2008 SAS Mezzanine Card Connectors Figure 5 12 LSI 2008 SAS Mezzanine Card Connectors 1 1 mezzanine card connector 2 LSI 2008 mezzanine card 3 mini SAS connector port 4 7 4 mini SAS connector port 0 3 Jumpers and Connectors 335 1GbE Mezzanine Card Connectors Figure 5 13 1GbE Mezzanine Card Connectors o hk a OD 1 1GbE mezzanine card 2 mezzanine card connector 3 NIC connector 4 4 NIC connector 3 5 NIC connector 2 6 NIC connector 1 336 Jumpers and Connectors 10GbE Mezzanine Card Connectors Figure 5 14 10GbE Mezzanine Card Connectors 1 SFP port 0 2 10GbE mezzanine card 3 mezzanine card connector 4 SFP port 1 Jumpers and Connectors 337 Power Distribution Board 1 Connectors Figure 5 15 Power Distribution Board 1 Connectors 9 8 7 6 5 4 3 1 front panel connector for system 2 system fan connector board 1 and 2 3 hard drive backplane power 4 hard drive backplane power connector 1 connector 2 5 1x10pin control connector 6 2x17pin control connector for s
78. SB configuration 107 T telephone number 343 troubleshooting cooling fans 317 damaged system 314 expansion card 322 external connections 310 hard drive 320 keyboard 311 memory 318 NIC 312 processors 323 SAS RAID controller daughter card 321 sequence 310 system battery 315 system boot issues 34 46 system cooling 316 video 311 wet system 313 V W video warranty 52 troubleshooting 311 wet system troubleshooting 313 Index 349
79. SPM Management Configuration PC Slot Configuration Configures PCI add in card 100 Using the System Setup Program Option Description PCle Generation Gen3 default Sets the PCI signaling rate at Gen3 8 0 Gen2 5 0 Gen1 2 5 Gigabits bandwidth VT for Direct I O Enables Disables I O VTd Error Disabled default SR IOV Global Enable Enables Disables BIOS support for SRIOV devices Disabled default I OAT DMA Engine Enables Disables the I O Acceleration Technology Disabled default I OAT DMA Engine option This feature should be enabled only if the hardware and software support VOAT Maximum Payload Size Auto default Auto Auto detects the PCI E maximum payload size 128 Bytes Sets the PCI E maximum payload size to 128 Bytes 256 Bytes Sets the PCI E maximum payload size to 256 Bytes Embedded Video Controller Enabled default Enabled The embedded video controller is enabled and it is the primary video device Disabled The embedded video controller is disabled Video Enumeration Onboard The onboard video controller is used for Onboard default boot time messages Add in The first add in video controller is used for boot time messages Depending on the BIOS search order and system slot layout WHEA Support Disables Enables Windows Hardware Error Disabled default Architecture Perfmon and DFX Devices Disabled default Selects ena
80. Saves all setup questions current values as Customized default Command Line Interfaces for Setup options The options of SETUP menu allow the user to control by system configuration utility syscfg the utility includes in Dell OpenManage Deployment Toolkit DTK Users can use the utility as following e To change the SETUP option by D4 token syscfg D4_token_id Example syscfg t 0x002D to enable NIC1 e To check token active status sysctg istokenactive D4_token_id Example syscfg istokenactive 0x002D to check the token active status of NIC1 e To change the SETUP option thru BMC memory directly ipmitool raw lt command gt lt data gt Example ipmitool raw 0xc 1 1 3 10 106 42 120 to set IP address 118 Using the System Setup Program of BMC LAN port as 10 106 42 120 Table 2 1 The D4 Token Table Token Setup option Description 002D Embedded NIC1 Enables the system s primary embedded network interface controller full function including its PXE boot ROM 002E Embedded NIC1 Disables the system s primary embedded network interface controller 0051 N A For the next system boot set the IPL priority to USB storage hard disk CD DVD ROM RAID Network if the devices are available 0052 N A For the next system boot set the IPL priority to hard disk then option ROMs if the devices are available 0053 N A For the next system boot set
81. Status Indicator fe ZENO CES i XA 1 power supply 2 AC power indicator Component Indicator Condition AC power Solid green System is on indicator Blinking green System is off Off AC off About Your System 31 1200W Power Supply Figure 1 25 Power Supply Status Indicator 1 power supply 2 AC power Indicator Component Indicator Condition AC power Solid green AC on indicator Yellow Fault Off AC off 32 About Your System BMC Heart Beat LED The system board provides BMC heart beat LED LED17 for BMC debugs The BMC heart beat LED is green When the system AC power is connected the LED lights When BMC firmware is ready the BMC heart beat LED blinks Figure 1 26 BMC Heart Beat LED on the System Board C6220 II 8 Figure 1 27 BMC Heart Beat LED on the C6220 System Board 1 2 at To 8 ke Ope i Ses eX e 6 1 BMC heart beat LED 2 system board About Your System 33 Post Error Code Collecting System Event Log SEL for Investigation Whenever possible the BIOS will output the current boot progress codes on the video screen Progress codes are 32 bit quantities plus optional data The 32 bit numbers include class subclass and operation information The class and subclass fields point to the type
82. TA drive controller to Off Auto default Auto Sets the 4th Serial ATA drive controller to Auto enabled if present POST error if not present SATA Port 4 Off Sets the 5th Serial ATA drive controller to off Auto default Auto Sets the 6th Serial ATA drive controller to Auto enabled if present POST error if not present SATA Port 5 Off Sets the 6th Serial ATA drive controller to off Auto default Auto Sets the 6th Serial ATA drive controller to Auto enabled if present POST error if not present Power Saving Features Enabled default This feature will allow users to disable enable the feature that allows SATA HDDs to initiate link power management transitions HDD Security Erase Disabled default Sets Unlocks the HDD Security Freeze Lock PCI Configuration Scroll to this item and press Enter to view the following screen Using the System Setup Program 99 K NOTE The PCI E Gen2 x16 slot 1 and slot 2 are supported up to Gen2 5 0 Gigabits bandwidth If user inserts Gen3 0 devices into the 2 slots that will only train at Gen 2 0 speed not Gen 3 0 Option Description Embedded Network Devices Configure embedded network devices NIC Enumeration Onboard Default Sets PXE boot from on board NIC Onboard default then Add on NIC adapter Add in Sets PXE boot from Add on NIC adapter then on board NIC Active State Power To control Active State Power Management A
83. Y Get Channel Payload Support App 0x06 0x4E O Y Get Channel Payload Version App 0x06 0x4F O Y Get Channel OEM Payload Info App 0x06 0x50 O Y Master Write Read App 0x06 0x52 M Y Get Channel Cipher Suites App 0x06 0x54 O Y Suspend Resume Payload Encryption App 0x06 0x55 O Y Set Channel Security Keys App 0x06 0x56 O Y Get System Interface Capabilities App 0x06 0x57 O Chassis Device Commands Get Chassis Capabilities Chassis 0x00 0x00 M Y Get Chassis Status Chassis 0x00 0x01 M Y 144 Using the System Setup Program Chassis Control Chassis 0x00 0x02 O Y Chassis Reset Chassis 0x00 0x03 O Chassis Identify Chassis 0x00 0x04 O Set Front Panel Button Chassis 0x00 0x0A O Set Chassis Capabilities Chassis 0x00 0x05 O Y Set Power Restore Policy Chassis 0x00 0x06 O Set Power Cycle Interval Chassis 0x00 0x0B O Get System Restart Cause Chassis 0x00 0x07 O Set System Boot Options Chassis 0x00 0x08 O Get System Boot Options Chassis 0x00 0x09 O Get POH Counter Chassis 0x00 Ox0F O Event Commands Set Event Receiver S E 0x04 0x00 M Y Get Event Receiver S E 0x04 0x01 M Y Platform Event or Event Message S E 0x04 0x02 M Y PEF and Alerting Commands Get PEF Capabilities S E 0x04 0x10 M Y Arm PEF Postpone Timer S E 0x04 0x11 M Y Set PEF Configuration Parameters S E 0x04 0x12 M Y Get PEF Confi
84. You must route these cables properly on the chassis to prevent them from being pinched or crimped Connect all the cables to the backplane See Figure 3 93 for 3 5 inch hard drives and Figure 3 94 for 2 5 inch hard drives You must route these cables properly on the chassis to prevent them from being pinched or crimped Close the system See Closing the System on page 152 Replace the hard drives See Installing a Hard Drive into a Hard Drive Carrier on page 163 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Removing and Installing System Components 299 Se nsor Boards Removing the Sensor Board for 3 5 Hard Drive System A 300 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product It is recommended to turn off the system including any attached peripherals and disconnect the system from the electrical outlet Remove all the hard drives See Removing a Hard Drive Carrier on page 160 Open the system See Opening the System on page 151 Disconnect all the cables from the backplane See Figure 5 3 fo
85. abled 12 cores in each Processor Cores processor By default the maximum number of cores per processor will be enabled 027B HT Assist Allows user the ability to disable the Probe Filter chipset option from BIOS setup There are some applications that may have lower performance with the chipset feature enabled 027C HT Assist Allows user the ability to enable the Probe Filter chipset option from BIOS setup There are some applications that may have lower performance with the chipset feature disabled 02A1 CIE State The Cl E is enabled by default The C1 E is disabled by user in their own liability There 02A2 CIE State will be warning message in both the BIOS Setup help text and the pop up message when the option is changing 126 Using the System Setup Program Token Setup option Description 02A9 DRAM Disables DRAM references from triggering DRAM Prefetcher prefetch requests 02AA DRAM Turns on the DRAM prefetch unit in the Northbridge Prefetcher 02AB HW Prefetch Disables hardware prefetcher from considering software Training on SW prefetches when detecting strides for prefetch requests 02AC HW Prefetch Enables Hardware prefetcher considers software prefetches Training on SW when detecting strides for prefetch requests default 02AD SR IOV Global Enables BIOS support for SRIOV devices Enable 02AE SR IOV Global Disables BIOS support for SRIOV devices Enable 02B6 Memory Indi
86. ables properly through the ties to prevent them from being pinched or crimped Close the system See Closing the System on page 152 6 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Removing and Installing System Components 157 Hard Drives Removing a 3 5 inch Hard Drive Blank A CAUTION To maintain proper system cooling all empty hard drive bays must have drive blanks installed K NOTE This section is applicable to systems with hot swappable hard drives only 1 Pull the hard drive blank out of the hard drive bay See Figure 3 6 Figure 3 6 Removing or Installing a 3 5 inch Hard Drive Blank 1 3 5 inch hard drive blank Installing a 3 5 inch Hard Drive Blank 1 Slide the hard drive blank into the drive bay until the hard drive blank is seated in place See Figure 3 6 158 Removing and Installing System Components Removing a 2 5 inch Hard Drive Blank CAUTION To maintain proper system cooling all empty hard drive bays must have drive blanks installed K NOTE This section is applicable to systems with hot swappable hard drives only 1 Pull the handle to remove the 2 5 inch hard drive blank out of the hard drive bay See Figure 3 7 Figure 3 7 Removing or Installing a 2 5 inch Hard Drive Blank a So 1 2 5 inch hard drive blank 2 handle 3 latch Installing a 2 5 inch Hard Drive Blank 1 With the latch facing up slide the latch into t
87. address as 0x2F8 0257 2F8h 3F8h Set rear serial port address as 0x2F8 and internal serial port address as 0x3 F8 025D Optimizer Mode Memory Operating Mode set to support Optimizer 025E Spare Mode Memory Operating Mode set to support Sparing Using the System Setup Program 125 Token Setup option Description 025F Mirror Mode Memory Operating Mode set to support Memory mirroring 0260 Advanced ECC Memory Operating Mode set to support Advanced ECC Mode i e Lockstep Chipkill 026A Coherent HT Sets to support HyperTransport 1 specification Link Speed 026B Coherent HT Sets to support HyperTransport 3 specification Link Speed 026E Active This field controls the number of enabled all of cores in Processor Cores each processor By default the maximum number of cores per processor will be enabled 026F Active This field controls the number of enabled 6 cores in each Processor Cores Processor By default the maximum number of cores per processor will be enabled 0270 Active This field controls the number of enabled 8 cores in each Processor Cores processor By default the maximum number of cores per processor will be enabled 0271 Active This field controls the number of enabled 10 cores in each Processor Cores Processor By default the maximum number of cores per processor will be enabled 0272 Active This field controls the number of en
88. age 0x0A 0x25 M Y Delete SDR Storage 0x0A 0x26 O Clear SDR Repository Storage 0x0A 0x27 M Y Get SDR Repository Time Storage 0x0A 0x28 O M Y Set SDR Repository Time Storage 0x0A 0x29 O M Y Enter SDR Repository Update Mode Storage 0x0A 0x2A O Exit SDR Repository Update Storage 0x0A 0x2B O Run Initialization Agent Storage 0x0A 0x2C O Y SEL Device Commands Get SEL Info Storage 0x0A 0x40 M Y Get SEL Allocation Info Storage 0x0A 0x41 O Reserve SEL Storage 0x0A 0x42 O Y Get SEL Entry Storage 0x0A 0x43 M Y Add SEL Entry Storage 0x0A 0x44 M Y Partial Add SEL Entry Storage 0x0A 0x45 M Delete SEL Entry Storage 0x0A 0x46 O Clear SEL Storage 0x0A 0x47 M Y 146 Using the System Setup Program Get SEL Time Storage 0x0A 0x48 M Y Set SEL Time Storage 0x0A 0x49 M Y Get Auxiliary Log Status Storage 0x0A 0x5A O Set Auxiliary Log Status Storage 0x0A 0x5B O Get SEL Time UTC Offset Storage 0x0A 0x5C O Set SEL Time UTC Offset Storage 0x0A 0x5D O LAN Device Commands Set LAN Configuration Parameters Transport 0x0C 0x01 M Y Get LAN Configuration Parameters Transport 0x0C 0x02 M Y Suspend BMC ARPs Transport 0x0C 0x03 O Get IP UDP RMCP Statistics Transport 0x0C 0x04 O Serial Modem Device Commands Set Serial Modem Configuration Transport 0x0C 0x10 M Y Get Serial Modem Configuration Transport 0x0C 0x
89. al USB connector Removing and Installing System Components 217 Removing the Riser card for 2U Node A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE Both 1 5U riser card and 2U riser card can be supported in the 2U node system 1 Remove the system board assembly See Removing a System Board Assembly on page 170 2 Remove the expansion card See Removing the Expansion Card for 2U Node on page 187 3 Turn the expansion card bracket upward as shown in Figure 3 47 and Figure 3 48 218 Removing and Installing System Components 4 Remove the two screws securing the 1 5U riser card to the expansion card bracket See Figure 3 47 5 Pull the 1 5U riser card away from the expansion card bracket See Figure 3 47 Figure 3 47 Removing and Installing the 1 5U Riser card 1 screw 2 2 expansion card bracket 3 card holder 4 1 5U riser card Remove the four screws securing the 2U riser card to the expansion card bracket See Figure 3 48 7 Pull the 2U riser card away from the expansion card bracket See Figure 3 48 Removing and Installing System Components
90. ane holder support to the chassis See Figure 3 84 14 Lift the mid plane holder support out of the chassis See Figure 3 84 Figure 3 84 Removing and Installing the Mid plane Holder Support S AS gt 1 screw 3 2 mid plane holder support 268 Removing and Installing System Components 15 Remove the screws that secure the mid plane holder to the chassis See Figure 3 85 16 Lift the mid plane holder out of the chassis See Figure 3 85 Figure 3 85 Removing and Installing the Mid plane Holder 1 screw 6 2 mid plane holder 17 Disconnect all the cables from the lower middle plane Note the routing of the cable on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 18 Remove the power cable cover from the lower middle plane See Figure 3 81 19 Remove the four power cables from the lower middle plane See Figure 3 82 Removing and Installing System Components 269 20 Remove the screws that secure the lower middle plane to the chassis See Figure 3 86 21 Lift the lower middle plane out of the chassis See Figure 3 86 1 screw 8 2 lower middle plane Installing the Middle Planes A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone ser
91. anes power cables 1 2 262 Removing and Installing System Components Figure 3 79 Cable Routing Power Distribution Board 2 Bottom HaanS BOOR AROSn BRENS R HAnSA JRSRARAASHSHASAANAaDS BN OSRASTAn B AGANR ASAOS FASsAA sss ASA AS Item Cable From To Power Distribution Board 2 Ground Power distribution board Middle planes power cables 1 2 12V power Power distribution board Middle planes cables 1 2 Removing and Installing System Components 263 Middle Planes Removing the Middle Planes A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 It is recommended to turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Open the system See Opening the System on page 151 Remove the system board assemblies See Removing a System Board Assembly on page 170 4 Remove the cooling fan cage See Removing a Cooling Fan on page 154 5 Remove the screws that secure the mi
92. ard which is not active in 1 processor configuration See C6220 II System Board Connectors on page 325 and C6220 System Board Connectors on page 326 for the location A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the system board assembly See Removing a System Board Assembly on page 170 2 Disconnect all the cables from the 10GbE mezzanine card 232 Removing and Installing System Components 3 Remove the screws that secure the expansion card bracket See Figure 3 59 for 1U node See Figure 3 25 for 2U node 4 Lift the expansion card bracket out of the system board assembly See Figure 3 59 for 1U node See Figure 3 25 for 2U node Figure 3 59 Removing and Installing the Expansion Card Bracket e e 1 screw 3 2 expansion card bracket 3 system board assembly Removing and Installing System Components 233 5 Remove the screws that secure the 10GbE mezzanine card assembly See Figure 3 60 6 Lift the 10GbE mezzanine card assembly away from the card bridge board on the system board See Figure 3 60 Figure 3 60 Removing and Installing the 10GbE mez
93. ard assembly 2 screw 4 system board assembly Remove the screw securing the LSI 9265 81 card See Figure 3 31 Grasp the LSI 9265 81 card by its edges and carefully remove it from aww the riser card See Figure 3 31 If you are removing the card permanently install an expansion card slot cover over the empty expansion slot opening and close the expansion card latch K NOTE You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 196 Removing and Installing System Components Figure 3 31 Removing the LSI 9265 8i Card 1 expansion card slot cover 2 screw 3 LSI 9265 8i card 4 riser card Removing and Installing System Components 197 Installing the LSI 9265 81 Card for 1U Node A p lt 198 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION Expansion cards can only be installed in the slots on the expansion card riser Do not attempt to install expansion cards dir
94. ard drive expander configuration support see the HDD Zoning configuration tool at dell com support Item Indicator Button Icon Description Or Connector l Power on indicator 1 The power on indicator turns to system state indicator O green when the system power is power button for system on board 1 The power on indicator turns to amber when the system critical event occurs 3 Power on indicator The power button controls the system state indicator DC power supply output to the power button for system system board 2 NOTE When powering on the system the video monitor can take 7 Power on indicator from several seconds to over 2 system state indicator minutes to display an image power button for system depending on the amount of DIMM board 4 installed in the system 16 About Your System Item Indicator Button Icon Description Or Connector 9 Power on indicator NOTE On ACPI compliant system state indicator operating systems turning off the power button for system system using the power button board 3 causes the system to perform a graceful shutdown before power to the system is turned off NOTE To force an ungraceful shutdown press and hold the power button for 5 seconds 2 System identification O The identification button can be indicator button for used to locate a particular system system board 1 and system board within a chassis 4 System identification When the bu
95. ard drive carrier with four screws See Figure 3 9 Installing a 2 5 SSD into a 3 5 Hard Drive Carrier 1 Place the 2 5 SSD into the 2 5 adapter bracket See Figure 3 10 2 Secure the 2 5 SSD to the 2 5 adapter bracket with two M3 screws See Figure 3 10 Figure 3 10 Removing and Installing a 2 5 SSD from the 2 5 adapter bracket 1 2 5 SSD 2 M3 screw 2 3 2 5 adapter Removing and Installing System Components 163 3 Place the adapter assembly into the 3 5 hard drive carrier See Figure 3 11 4 Secure the adapter assembly to the 3 5 hard drive carrier with three mach screws See Figure 3 11 Figure 3 11 Removing and Installing a adapter assembly from the Hard Drive Carrier 1 adapter assembly 2 mach screw 3 3 hard drive carrier 164 Removing and Installing System Components 5 Do not install screws in the two screw holes on the side of SSD which are occupied by the light pipe See Figure 3 12 Figure 3 12 Screw Holes on the side of SSD and occupied by the Light Pipe K NOTE 1 This operation is only for 2 5 SSD Don t install any 2 5 HDD into the adapter otherwise it will cause performance issue 2 The 2 5 SSD can be installed firmly into the 3 5 hard drive carrier by the steps above so that the 2 screw holes on the side of SSD and occupied by the light pipe can be ignored 3 There is no quality or functional concern with the adapter assembly Customer Dell
96. ard in the figure below is just for you reference Figure 3 37 Cable Routing for LSI 9265 8i Card 2U Node ltem Cable From To LSI 9265 8i Card RAID Battery Interposer Extender for 2U Node and System Board Mini SAS Mini SAS connector SATAII connectors SGPIO cable 0 3 J2B1 0 3 and SGPIO 1 connector on the interposer extender for 2U node Mini SAS Mini SAS connector SAS SATA input cable 4 7 J2B2 connector 0 on the system board RAID battery RAID battery connector RAID battery cable J4 connector on the RAID battery power cable Control connector J3 Front panel connector on the interposer on the system board extender for 2U node 208 Removing and Installing System Components 5 Press down on the cables and ensure the cables are routed lower than the height of the expansion card assembly for the 2U node Figure 3 38 Cable Routing Down 2U Node Removing and Installing System Components 209 When securing the cable tie make the cable tie go through the second air hole from the bottom to the top and then tighten it to encircle one of the mini SAS cables And meanwhile ensure the other mini SAS cable is held by the cable tie clip Figure 3 39 Cable Tie for 2U Node 3 gt LSI 9265 81 RAID Battery Removing the LSI 9265 8i RAID battery Assembly A CAUTION Many repairs may only be done by a certified service technic
97. ary screen The user is able to see the detail of the POST messages Pause on Errors Enables Disables the BIOS from prompting for F1 F2 Disabled default on error BIOS pauses at F 1 F2 prompt Force PXE Boot Only Enables Disables PXE to be the boot device only The Disabled default system retrying to boot from PXE device Boot Mode UEFI Enables booting to Unified Extensible 116 Using the System Setup Program Option Description BIOS default Firmware Interface UEFI Legacy Enables booting to Legacy mode ensures compatibility with operating systems that do not support UEFI Boot Type Order Configures Boot Type Order Network Hard Disk RAID USB Storage CD DVD ROM Exit Menu Scroll to this item and press Enter to view the following screen Main sed Security Serve Changes and Exit Using the System Setup Program 117 Option Description Save Changes and Exit Exits system setup after saving the changes F10 key can be used for this operation Discard Changes and Exit Exits system setup without saving any changes ESC key can be used for this operation Save Changes Save your changes and without exiting system Discard Changes Saves Discards changes Load Optimal Defaults Loads optimal default values for all the setup questions Load Customized Defaults Loads Customized default values for all the setup questions Save Customized Defaults
98. ble 3 3 Memory Module Configurations for Dual Processors Processor Memory CHA CHB CHC CHD Module Al A5 A2 A6 A3 A7 A4 A8 2 va EA Z 7 l an ae ae a 7 12 vo vo Vv vo V V 16 V vo vo vo vo vo vo vo Processor 2 Memory CHA CHB CHC CHD Module Bl B5 B2 B6 B3 B7 B4 B8 2 EAE EE T E A eee EE E E Z s vy v 7 7 r pA ee ae ee ee 16 vo vo vo vo vo vo vo vo Removing the Memory Modules A A WARNING The memory modules are hot to the touch for some time after the system has been powered down Allow time for the memory modules to cool before handling them Handle the memory modules by the card edges and avoid touching the components on the memory module CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the system board assembly See Removing a System Board Assembly on page 170 2 Remove the air baffle See Removing the Air Baffle on page 172 When removing the memory module from the system equipped with the RAID battery assembly remove the RAID battery assembly first 240 Removing and I
99. bled if devices 8 and 9 function2 and 6 if CPUBUSN 0 are desired to be visible Reboot on WOL ROW Reboot On WOL targeted at network controllers when Using the System Setup Program 101 Option Description Disabled default network controller receives a magic packet Note Reboot on WOL feature is opened by customized need EEPORM supported Embedded Network Devices Embedded NICI lt Enabled with PXE gt JE d NIC2 lt Fnabled without PXE gt Option Description Embedded NIC1 Disabled Disables the system s primary embedded Enabled with PXE default network interface controller Enabled with PXE Enables the system s primary embedded network interface controller full function including its PXE boot ROM Enabled without PXE Enables the system s primary embedded network interface controller but don t enable the NIC s associated PXE or RPL boot ROM 102 Using the System Setup Program Option Description iSCSI Remote Boot Enables NIC1 with iSCSI Remote Boot Embedded NIC2 Enabled without PXE default Disabled Disables the system s secondary embedded network interface controller Enabled with PXE Enables the system s secondary embedded network interface controller full function including its PXE boot ROM Enabled without PXE Enables the system s secondary embedded network interface controller but don t enable the
100. cates all DIMMs in the system are operating at 1 5 Operating volts Voltage 02B7 Memory Indicates all DIMMs in the system are operating at 1 35 Operating volts Voltage 02B8 Memory This setting indicates the memory operating voltage will Operating be set automatically by the Memory initialization code Voltage and depends upon the installed DIMM s capability and the memory configuration of the system This is the default setting and will set the Memory Operating voltage to the POR voltage 02C5 DCU Streamer This field enables Default the DCU Streamer Prefetcher Prefetcher 02C6 DCU Streamer This field disables the DCU Streamer Prefetcher Prefetcher 02C7 Data Reuse Sets to enable Default for HPC applications Optimization Using the System Setup Program 127 Token Setup option Description 02C8 Data Reuse Sets to disable for energy efficiency Optimization 02C9 QPI Bandwidth Sets to Compute Default for computation intensive Priority applications 02CA QPI Bandwidth Sets to I O for I O intensive applications Priority 02CE DCU IP This field enables Default the DCU IP Prefetcher Prefetcher 02CF DCUIP This field disables the DCU IP Prefetcher Prefetcher 401A Terminal Type The BIOS console redirection if enabled operates in VT100 emulation model See also tokens BFh COh and D7h 401B Terminal Type The BIOS console redirection if enabled operate
101. ce drivers for your controller card are installed and are configured correctly See the operating system documentation for more information Restart the system enter the System Setup program and verify that the controller is enabled and the drives appear in the System Setup program See Using the System Setup Program on page 68 If the problem persists see Getting Help on page 343 Troubleshooting Your System Troubleshooting a Storage Controller K l NOTE When troubleshooting a SAS RAID controller also see the documentation for your operating system and the controller Enter the System Setup program and ensure that the SAS controller is enabled See Using the System Setup Program on page 68 Restart the system and press the applicable key sequence to enter the configuration utility program e lt Ctrl gt lt C gt for a LSI 9210 8i HBA Card or LSI SAS 2008 mezzanine card e lt Ctrl gt lt H gt fora LSI 9265 81 SAS RAID Card See the controller s documentation for information about configuration settings Check the configuration settings make any necessary corrections and restart the system CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not cover
102. configuration wamezzanne card 70W 12 HDDs 10 HDDs 4 HDDs 4 HDDs Full Full Full 4 DIMMs configuration configuration configuration w o PCLE card w o mezzanine card 80W 12 HDDs 12 HDDs 8 HDDs 8 HDDs Full Full Full 16 DIMMs configuration configuration configuration wo mezzanine or PCI E card 95W 12 HDDs 12 HDDs 8 HDDs 4 HDDs Full Full Full 8 DIMMs configuration configuration configuration w o PCIE card w o mezzanine card 115W 12 HDDs 12 HDDs 8 HDDs 4 HDDs Full Full Full 8 DIMMs configuration configuration configuration w o PCI E card w o mezzanine card 62 About Your System Matrix of Fresh Air Support of 1U node with 3 5 HDD configuration CPU Power 10 30 C 35 C 40 C 45 C E5 2600 130W 12 HDDs 8 HDDs 4 HDDs not support 8 core Full Full 16 DIMMs E5 2600 v2 configuration configuration Seaiereanine 130W 12 10 or PCL card core E5 2600 130W 8 HDDs 4 HDDs not support not support 4 core Full 16 DIMMs E5 2600 v2 configuration wl mezzanine 130W 8 6 4 or PCI E card core E5 2600 135W 4 HDDs not support not support not support 16 DIMMs w o PCI E card w o mezzanine card Matrix of Fresh Air Support of 1U node with 2 5 HDD configuration CPU Power 10 30 C 35 C 40 C 45 C 60W 24 HDDs 24 HDDs 8 HDDs not support Full Full 16 DIMMs configuration configuration omezan card 70W 24 HDDs 24 HDDs 8 HDDs 8 HDDs Full Full 16 DIMMs 16 DIMMs config
103. crimped 8 Replace the power supply See Installing a Power Supply on page 167 9 Close the system See Closing the System on page 152 10 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals 260 Removing and Installing System Components Cable Routing for Power Distribution Board Cable routings for power distribution board 1 top and power distribution board 2 bottom in the 1U node system and 2U node system are the same The following figure shows an example using a 1U node system Figure 3 78 Cable Routing Power Distribution Board 1 Top Removing and Installing System Components 261 Item Cable From To Power Distribution Boards Hard drive Hard drive backplane Backplane backplane power connector J84 power cable Hard drive Hard drive backplane Backplane backplane power connector J29 power cable Power Control connector J31 Power distribution distribution board 2 board cable 12C cables System board control Middle planes connectors J5 amp J6 Backplane Hard drive backplane Backplane control cable control connector J17 System fan System fan connector System fans cable J9 12V power Power distribution board Middle planes cables 1 2 Ground Power distribution board Middle pl
104. d Disabled default Using the System Setup Program 105 Option Description L1 Controls the level of ASPM supported on the given PCI E Link of port11 L1 entry is enabled NB SB Link ASPM Disabled Controls the level of ASPM supported on LI default the NB SB All entry is disabled L1 Controls the level of ASPM supported on the NB SB L1 entry is enabled PCI Slot Configuration PCle Slot lt Enab ed gt Disabled Option Description PCle Slot This feature will allow user to enable disable PCI E Enabled default Slot and without option ROM initialization 106 Using the System Setup Program USB Configuration Scroll to this item and press Enter to view the following screen internal Option Description Embedded USB Controller Causes the BIOS to enable disable the built in USB Enabled default controller at system startup USB Port with BMC This feature allows the users to electrically disable Enabled default enable the internal USB port which contacts to BMC External USB Port This feature allows the users to electrically disable Enabled default enable the external USB port 1 External USB Port2 This feature allows the users to electrically disable Enabled default enable the external USB port 2 Internal USB Connector This field disables enables the internal USB port Enabled default Using the System Setup Program 107 Security Menu
105. d drive cage into the chassis See Figure 3 101 Replace the screws that secure the front panel assemblies to the chassis See Figure 3 101 Connect all the cables to the backplane for expander configuration and expander card See Figure 3 98 and Figure 3 99 for 2 5 inch hard drives expander configuration You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped Connect front panel cables to the power distribution board See Figure 3 108 You must route these cables properly on the chassis to prevent them from being pinched or crimped Replace the screws that secure the hard drive cage See Figure 3 100 Close the system see Closing the System on page 152 Replace the hard drives See Installing a Hard Drive into a Hard Drive Carrier on page 163 Removing and Installing System Components 295 12 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Front Panels Removing the Front Panel A 296 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product It
106. d registers This token applies to the first on board SATA controller Using the System Setup Program 121 Token Setup option Description 0139 Embedded Enables the SATA controller Sets the device class code as SATA Controller RAID and executes the RAID Option ROM This token ra applies to the first on board SATA controller 013E Memory Memory remapping relocates memory space behind PCI Remapping hole to the space above 4G with this feature disabled 3GB 4GB 013F Memory Memory remapping relocates memory space 3G 4G to Remapping the space above 4G with this feature enabled 3GB 4GB 0140 Execute Disable When disabled Intel processors that support the XD Bit eXecute Disable XD feature will not report the fa support to the operating system Capability 0141 Execute Disable When enabled Intel processors that support the eXecute XD Bit Disable XD feature will report the support to the Capability a system If the operating system supports this apability extended paging mechanism it will pori some protection against software viruses that exploit buffer overflows 014A Virtualization This feature will allow the users to disable the VT Technology technology in applicable processors If disabled the VT feature is i in any OS 014B Virtualization This feature will allow the users to enable the VT Technology technology in applicable processors 014
107. ddle wall bracket to the chassis See Figure 3 80 6 Lift the middle wall bracket out of chassis See Figure 3 80 264 Removing and Installing System Components Figure 3 80 Removing and Installing the Middle Wall Bracket eS NY OS gt 1 middle wall bracket 2 screw 6 7 Disconnect all the cables from the upper middle plane Note the routing of the cable on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 8 Remove the screw that secures the power cable cover to the upper middle plane See Figure 3 81 9 Lift it up straight from the locking hole on the upper middle plane Then lift it completely out of the upper middle plane See Figure 3 81 Removing and Installing System Components 265 1 screw 2 power cable cover 10 Remove the four screws that secure the power cables to the upper middle plane See Figure 3 82 Figure 3 82 Removing and Installing the Power Cables iia aa 1 power cables 4 2 screw 4 266 Removing and Installing System Components 11 Remove the screws that secure the upper middle plane to the middle plane holder See Figure 3 83 12 Lift the upper middle plane out See Figure 3 83 Figure 3 83 Removing and Installing the Upper Middle Plane 1 screw 8 2 upper middle plane Removing and Installing System Components 267 13 Remove the screws that secure the mid pl
108. default processor Frequency Ratio Sets frequency multiplier as maximum level Auto dietal Downgrade set multiplier 1 3 levels Max CPUID Value Limit Some OS which is NT4 will fails if the value Disabled default returned in EAX is gt 3 when CPUID instruction is executed with EAX 0 Disabled this setting disables the 3 or less limit Enabled this setting limits CPUID function to 3 Virtualization Technology Enabled applicable processors Disabled unusable Disabled default in any OS This feature allows the users to set the VT technology in applicable processors QOPI Frequency Selects link speed 6 4G1s 7 2GTS 8 0GTs Auto default Turbo Mode Enables processor Turbo Mode requires EMTTM Enabled default enabled too 90 Using the System Setup Program Option Description C States Enabled The processor can operate in all available Enabled default Power C States Disabled There are no C States available for the processor CIE State Enabled The C1 E is enabled by default Enabled default Disabled The C1 E is disabled by users in their own liability There will be warning message in both the BIOS Setup help text and the pop up message when the option is changing C6 State Enabled The C6 is disabled by default Enabled default Disabled The C6 is disabled by user in their own liability There will be warning message in both the BIOS Setup help text and the pop
109. e 1U node see Cable Routing for LSI 9265 8i Card 1U Node e For cable routing inside 2U node see Cable Routing for LSI 9265 8i Card 2U Node 194 Removing and Installing System Components LSI 9265 81 Card K NOTE The LSI 9265 8i card assembly should include the RAID Battery interposer card which is connected to the RAID battery The illustrations in this section are just for your removal and installation reference For more information of the RAID battery see LSI 9265 8i RAID Battery on page 209 Removing the LSI 9265 8i Card for 1U Node A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the system board assembly See Removing a System Board Assembly on page 170 2 Disconnect the two SAS SGPIO cables connecting to the LSI 9265 81 card assembly 3 Remove the screws that secure the LSI 9265 8i card assembly See Figure 3 30 4 Lift the LSI 9265 81 card assembly out of the system board assembly See Figure 3 30 Removing and Installing System Components 195 Figure 3 30 Removing the LSI 9265 8i Card Assembly for 1U Node LSI 9265 8i c
110. e controller to OFE 0118 SATA Port0 Sets the lst Serial ATA drive controller to Auto enabled if present POST error if not present 0119 SATA Port Sets the 2nd Serial ATA drive controller to OFF OILA SATA Portl Sets the 2nd Serial ATA drive controller to Auto enabled if present POST error if not present O11B SATA Port2 Sets the 3rd Serial ATA drive controller to OFE 011C SATA Port2 Sets the 3rd Serial ATA drive controller to Auto enabled if present POST error if not present 011D SATA Port3 Sets the 4th Serial ATA drive controller to OFE OLLE SATA Port3 Sets the 4th Serial ATA drive controller to Auto enabled if present POST error if not present OLIF SATA Port4 Sets the 5th Serial ATA drive controller to OFE 0120 SATA Port4 Sets the 5th Serial ATA drive controller to Auto enabled if present POST error if not present 0121 SATA Port5 Sets the 6th Serial ATA drive controller to OFE 0122 SATA Port5 Sets the 6th Serial ATA drive controller to Auto enabled if present POST error if not present 0135 Embedded Disables the SATA controller The token applies to the SATA Controller first on board SATA controller 0137 Embedded Enables the SATA controller Sets the device class code as SATA Controller IDE and uses PCI IRQ referred as Native mode This ee token applies to the first on board SATA controller 0138 Embedded Enables the SATA controller Sets the device class code as SATA Controller SATA and sets up the AHCI BARs an
111. e power connector for power supply 1 SATA2 hard drive connectors 1 to 6 for system board 4 from right to left SATA2 hard drive connectors 1 to 6 for system board 2 from right to left SGPIO connector A for system board 1 SGPIO connector A for system board 2 SGPIO connector A for system board 3 SGPIO connector A for system board 4 backplane power connector for power supply 2 Removing and Installing System Components system fan board connector SATA2 hard drive connectors 1 to 6 for system board 3 from right to left SATA2 hard drive connectors 1 to 6 for system board 1 from right to left SGPIO connector B for system board 1 SGPIO connector B for system board 2 SGPIO connector B for system board 3 SGPIO Connector B for system board 4 5 Disconnect front panel cables from the power distribution board See Figure 3 78 Note the routing of the cable on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 6 Remove the screws that secure the hard drive cage to the chassis See Figure 3 95 Figure 3 95 Removing and Installing the Direct Backplane 1 hard drive cage 2 screw 2 Removing and Installing System Components 283 7 Remove the screws that secure the front panel assemblies to the chassis See Figure 3 96 8 Remove the hard drive cage from the chassis See Figure 3 96 Figure 3 96 R
112. e to 128 Bytes Payload Size 4856 Maximum Sets the PCI E maximum payload size to 256 Bytes Payload Size 4857 WHEA Support Disables Windows Hardware Error Architecture 4858 WHEA Support Enables Windows Hardware Error Architecture 4859 NIC Default Set PXE boot from on board NIC then Add on Enumeration NIC adapter 485A NIC Set PXE boot from Add on NIC adapter then on board Enumeration NIC 485B PCI E Generation Set the PCI signaling rate at Gen3 8 0 Gigabits bandwidth 485C PCI E Generation Set the PCI signaling rate at Gen2 5 0 Gigabits bandwidth 485D PCI E Generation Set the PCI signaling rate at Gen 2 5 Gigabits bandwidth E NOTE The PCI E Gen2 x16 slot 1 and slot 2 are supported up to Gen2 5 0 Gigabits bandwidth If user inserts Gen3 0 devices into the 2 slots that will only train at Gen 2 0 speed not Gen 3 0 134 Using the System Setup Program Token Setup option Description 485E Reboot on WOL Disables the ROW in default Reboot on WOL ROW is ROW a feature which repurposes the traditional Wake on LAN WOL signal to reboot the motherboard During system is in S0 S3 485F Reboot on WOL Enables the ROW Reboot on WOL ROW is a feature ROW which repurposes the traditional Wake on LAN WOL el to reboot the motherboard During system is in S0 S3 state when a WOL packet is received by the NIC the wake up signal generated by the NIC shall
113. e will allow the users to electrically disable the PORT2 external USB port2 018A External USB This feature will allow the users to electrically enable the PORT2 external USB port2 0199 Power Saving This feature will allow users to disable the feature that Features allows SATA HDDs to initiate link power management transitions 019A Power Saving This feature will allow users to enable the feature that Features allows SATA HDDs to initiate link power management transitions 01C4 NUMA Support For BIOS Setup to allow user enable the node interleave option This is for NUMA systems that allow memory interleaving across all processor nodes 01C5 NUMA Support For BIOS Setup to allow user disable the node interleave option This is for NUMA systems that allow memory interleaving across all processor nodes 01ICF I OAT DMA Enables the I O Acceleration Technology I OAT DMA Ensine Engine option This feature should be enabled only if the 5 hardware and software support I OAT 01D0 I OAT DMA Disables the I O Acceleration Technology I OAT DMA Fneine Engine option This feature should be disabled only if the 5 hardware and software support I OAT OIDA Embedded NIC1 Enables NIC1 with iSCSI Remote Boot Using the System Setup Program 123 Token Setup option Description 01DB_ Embedded NIC2 Enables NIC2 with iSCSI Remote Boot OIEA Turbo Mode Disable
114. e with the product 1 It is recommended to turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Remove all the hard drives See Removing a Hard Drive Carrier on page 160 3 Open the system See Opening the System on page 151 A CAUTION To prevent damage to the drives and backplane you must remove the hard drives from the system before removing the backplane A CAUTION You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations Removing and Installing System Components 287 4 Disconnect all the cables from the backplane and expander card See Figure 3 98 and Figure 3 99 for 2 5 inch hard drives expander configuration Note the routing of the cable on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped Figure 3 98 Back View of the 2 5 Hard Drive Backplane for Expander Configuration 1 backplane power connector for 2 Expander card connector 1 power supply 1 3 Expander card connector 2 4 backplane power connector for power supply 2 288 Removing and Installing System Components Figure 3 99 Top View of the Expander Card Power control connector 2 mini SAS connector 4 7 mini SAS connector 12 15 4 mini SAS connector 8 11 mini SAS connecto
115. econnect the system to the electrical outlet and turn on the system and attached peripherals If the system does not start properly see Getting Help on page 343 If the system starts properly shut down the system and reinstall the expansion card that you removed See Installing the Expansion Card on page 186 If the system fails to start see Getting Help on page 343 Troubleshooting a Damaged System A 314 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system See Opening the System on page 151 Ensure that the following components are properly installed e Expansion card assembly e Power supplies e Fans e Processors and heat sinks e Memory modules e Hard drive carriers Ensure that all cables are properly connected Close the system See Closing the System on page 152 If the system fails to start see Getting Help on page 343 Troubleshooting Your System Troubleshooting the System Battery K NOTE If the system is t
116. ectly into the riser connector on the system board CAUTION Not to apply any pressure to heat sinks on expansion cards Unpack the LSI 9265 8i card and prepare it for installation For instructions see the documentation accompanying the card Remove the system board assembly See Removing a System Board Assembly on page 170 Connect the RAID battery cable to the BBU interposer card See Figure 3 32 Remove the screw securing the filler bracket Grasp the filler bracket by its edges and carefully remove it from the riser card NOTE Keep this bracket in case you need to remove the expansion card Filler brackets must be installed over empty expansion cards slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Connect the mini SAS SGPIO cables to the LSI 9265 8i card assembly See Figure 3 32 Holding the card by its edges position the card so that the card edge connector aligns with the riser card Insert the card edge connector firmly into the riser card until the card is fully seated Replace the screw securing the LSI 9265 8i card Place the LSI 9265 81 card assembly into the system board assembly Removing and Installing System Components 10 Replace the four screws that secure the LSI 9265 81 card assembly 11 Install the system board assembly See Installing a System Board Assembly on page 171 Cable
117. ector 5 12 middle plane connector 13 front panel connector 1 14 SAS SATA input connector 0 15 PCI E Gen3 x16 slot 4 16 SAS SATA input connector 4 Jumpers and Connectors 325 17 processor 2 18 DIMM slots for processor 2 19 processor 1 20 DIMM slots for processor 1 21 PWRD_EN jumper 22 PCI E Gen3 x16 slot 2 23 PCI E Gen3 x16 slot 1 24 NCSI CN connector 25 power button power amp system LED 26 VGA port 27 serial port 28 management port 29 LAN connector 2 30 LAN connector 1 31 IDLED 32 dual USB port C6220 System Board Connectors Figure 5 2 C6220 System Board Connectors 2 Ho pe Bier 6 30 29 28 27 26252423 22 21 20 19 18 1 PCI E Gen3 x8 mezzanine slot 3 2 internal USB connector 3 internal SAS mezzanine slot 4 service mode jumper 5 NVRAM clear jumper 6 mini SAS connector 0 7 onboard SATA connector 4 8 onboard SATA Connector 5 9 system battery 10 DIMM slots for processor 1 11 DIMM slots for processor 2 12 main power connector 13 middle plane connector 14 SGPIO connector 2 15 internal serial connector 16 front panel connector 1 326 Jumpers and Connectors 12 13 14 15 16 17 K PCI E x16 slot 4 DIMM slots for processor 2 DIMM slots for processor 1 PWRD_EN jumper MEDBG1 jumper PCI E Gen2 x16 slot 1 PCI E Gen2 x16 slot 2 power button power amp system LED serial port management port LAN connector 2 ID LED 18 20 22 24 26 28 30 32 34 36 38 40
118. ector firmly into the riser card until the card is fully seated Install the expansion slot lock cover by securing the three screws Place the LSI 9265 8i card assembly into the system board assembly Replace the four screws that secure the LSI 9265 8i card assembly Removing and Installing System Components 11 Install the system board assembly See Installing a System Board Assembly on page 171 pee Routing for LS 9265 8i Card 2U Node Connect the mini SAS amp SGPIO cable to the LSI 9265 8i card and connect the other end of the cable to the corresponding connectors on the interposer extender for 2U node Ensure the cables go through the cable clip ring See Figure 3 37 2 Connect the mini SAS cable to the LSI 9265 8i card and connect the other end of the cable to the corresponding connector on the system board Ensure the cables go through the cable clip ring See Figure 3 37 3 Connect the RAID battery cable to the BBU interposer card on the LSI 9265 81 card and connect the other end of the cable to the corresponding connector on the RAID battery See Figure 3 37 4 Connect the power cable to the interposer extender for 2U node and connect the other end of the cable to the corresponding connector on the system board See Figure 3 37 Removing and Installing System Components 207 K NOTE When connecting the RAID battery cable the BBU interposer card should be installed on the LSI 9265 8i card The BBU interposer c
119. ed by your warranty Read and follow the safety instructions that came with the product Turm off the system and attached peripherals and disconnect the system from its electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 170 Ensure that the controller card is firmly seated into the system board connector See Installing the Expansion Card on page 186 If you have a battery cached SAS RAID controller ensure that the RAID battery is properly connected and if applicable the memory module on the RAID card is properly seated Ensure that the cables are firmly connected to the storage controller and the SAS backplane board Troubleshooting Your System 321 10 Install the system board assembly See Installing a System Board Assembly on page 171 Reconnect the system to its electrical outlet and turn on the system and attached peripherals If the problem persists see Getting Help on page 343 Troubleshooting Expansion Cards K A 322 NOTE When troubleshooting an expansion card see the documentation for your operating system and the expansion card CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is no
120. ed to on board LAN ASPM L1 entry enabled 4849 Onboard LAN Controls the level of ASPM supported to on board LAN ASPM LOs and L1 entry enabled 484A Onboard LAN Controls the level of ASPM supportedto on board LAN ASPM LOs entry downstream enabled 484B Onboard LAN Controls the level of ASPM supported to on board LAN ASPM LOs entry downstream and L1 enabled 484C Mezzanine Slot Controls the level of ASPM supported on Mezzanine Slot ASPM All entry disabled 484D lezzanine Slot Controls the level of ASPM supported on Mezzanine Slot ASPM LOs entry enabled 484E Mezzanine Slot Controls the level of ASPM supported on Mezzanine Slot ASPM L1 entry enabled 484F Mezzanine Slot Controls the level of ASPM supported on Mezzanine Slot ASPM LOs and L1 entry enabled 4850 Mezzanine Slot Controls the level of ASPM supported on Mezzanine Slot ASPM LOs entry downstream enabled Using the System Setup Program 133 Token Setup option Description 485 Mezzanine Slot Controls the level of ASPM supported on Mezzanine Slot LOs entry downstream and L1 enabled ASPM 4852 NB SB Link Controls the level of ASPM supported on the NB SB All ASPM entry disabled 4853 NB SB Link Controls the level of ASPM supported on the NB SB L1 ASPM entry enabled 4854 Maximum Auto detects the PCI E maximum payload size Payload Size 4855 Maximum Sets the PCI E maximum payload siz
121. ees 325 C6220 II System Board Conmectolss s s sssssssssssssssesssssssesscsessesesessesseess 325 C6220 System Board Connectors sssscssssssssssssssssssssssessessssessesssseeseess 326 Backplane Comme ctors sssssccsssssssesssssessssseesseseesesatsatessessesesaeeateatentenss 328 3 5 Hard Drive Direct Backplane c cccccesessesseseseeteseseeteseeseeeeeees 328 2 5 Hard Drive Direct Backplane ccsececcessecescesseseesesseeeeeeeeeseees 330 2 5 Hard Drive Expander Backplane ss cecseseeecseseeseseeeeseeseeeeees 332 Middle Plane Connectors sssccssssssssssssesssssssssssesstesseesseeseeseesseesseesseens 333 Interposer Extender for 2U Node Connectors s ss sssssessesseeseesessteees 334 LSI 2008 SAS Mezzanine Card Comme ctots s ssssscssssessseesessseesteesteees 335 1GbE Mezzanine Card Commectors s sssesssssssssssessseesseseesseeseseseeeseesseens 336 10GbE Mezzanine Card Conmectors ssesssesssesssesssesssssessseeseessesseesseens 337 Power Distribution Board 1 Commectors ssscsssscssscssssessseesessseeseesseens 338 Contents 11 Power Distribution Board 2 COnmectors s ssssssssssssssesssesssessesssesseseees 339 Sensor Board Connectors s sssessssesssssssssssssessssssssssssacsesseersssssatsseseerssssnas 339 Jumper Settings ssis csicvicsesccecceossesccscscvesssovescesnecesesesscesesseecussnsessonnseeess
122. elephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION The System requires at least one power supply to operate normally 1 Recommended to turn off the system including any attached peripherals and disconnect the system from the electrical outlet 2 Disconnect the power cable from the power source and the power supply 166 Removing and Installing System Components 3 Press the release lever and using the handle slide the power supply out of the system See Figure 3 13 K NOTE Removing the power supply may require considerable force Figure 3 13 Removing and Installing a Power Supply 1 power supply 2 release lever 3 handle Installing a Power Supply A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION The System requires at least one power supply to operate normally 1 Verify that both power supplies are of the same type and have the same maximum output power K NOTE The maximum output power is printed on the p
123. emove the screw securing the expansion card See Figure 3 27 7 Grasp the expansion card by its edges and carefully remove it from the riser card See Figure 3 27 If you are removing the card permanently install a metal filler bracket over the empty expansion slot opening and close the expansion card latch See Figure 3 27 K NOTE You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 188 Removing and Installing System Components Figure 3 27 Removing the Expansion Card for 2U Node 1 expansion card 2 screw 3 riser card Removing and Installing System Components 189 8 Install the expansion card slot cover and screw securing the expansion card bracket See Figure 3 28 Figure 3 28 Installing the Expansion card Slot Cover for 2U Node 1 screw 2 expansion card slot cover 3 expansion card bracket 190 Removing and Installing System Components 9 Install the expansion card lock cover and screws securing to the expansion card bracket See Figure 3 29 Figure 3 29 Installing the Expansion card Lock Cover for 2U Node expansion card bracket 2 screw 4 expansion card lock cover Installing the Expansion Card for 2U Node A CAUTION Many repairs may only be done by a certified service technician You shou
124. emoving and Installing the Hard Drive Cage Cable Routing for Middle Plane to Direct Backplane 1 hard drive cage 2 front panel assembly 2 3 screw 2 284 Removing and Installing System Components 9 Remove the screws that secure the backplane to the hard drive cage See Figure 3 97 10 Remove the backplane from the hard drive cage See Figure 3 97 Figure 3 97 Removing and Installing the Direct Backplane From the Hard Drive Cage 1 hard drive cage 2 3 5 inch direct backplane 3 screw 10 Installing the Direct Backplane A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Install the backplane into the hard drive cage See Figure 3 97 2 Replace the screws that secure the backplane to the hard drive cage See Figure 3 97 3 Replace the hard drive cage into the chassis See Figure 3 96 Removing and Installing System Components 285 10 Replace the screws that secure the front panel assemblies to the chassis See Figure 3 96 Connect all the cables to the backplane See Figure 3 93 for 3 5 inch hard drives and Figure 3 94 for 2 5 inch hard drives You must route these cab
125. ensor specific Variable Status Bay 0Dh 0x6F Dynamic 0xC8 HDD 2 Drive Slot Sensor specific Variable Status Bay 0Dh 0x6F Dynamic 0xC9 HDD 3 Drive Slot Sensor specific Variable Status Bay 0Dh 0x6F Dynamic 0xCA HDD 4 Drive Slot Sensor specific Variable Status Bay 0Dh 0x6F Dynamic 0xCB HDD 5 Drive Slot Sensor specific Variable Status Bay 0Dh 0x6F Dynamic 0xCC HDD 6 Drive Slot Sensor specific Variable Status Bay 0Dh 0x6F Dynamic 0xD3 FAN_1 Fan 04h Threshold 01h Variable Dynamic 0xD4 FAN 2 Fan 04h Threshold 01h Variable Dynamic 0xD5 FAN 3 Fan 04h Threshold 01h Variable Dynamic 0xD6 FAN_4 Fan 04h Threshold 01h Variable Dynamic 0xD7 FAN_5 Fan 04h Threshold 01h Variable Dynamic 0xD8 FAN_6 Fan 04h Threshold 01h Variable About Your System 51 Other Information You May Need A WARNING See the safety and regulatory information that shipped with your system Warranty information may be included within this document or as a separate document The Getting Started Guide provides an overview of rack installation system features setting up your system and technical specifications K NOTE Always check for updates on dell com support home and read the updates first because they often supersede information in other documents C6220 Fresh Air Support Expanded Operating Temperature 10 of annual operating hours 5 C to 40 C 5 to 85 RH with 26 C max dew point
126. er distribution boards The procedure to remove and install both the power distribution boards is similar To access the power distribution board 2 at the bottom remove the power distribution board at the top 1 It is recommended to turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Open the system See Opening the System on page 151 Remove the power supply See Removing and Installing a Power Supply on page 167 4 Disconnect all the cables from the power distribution board 1 See Figure 3 78 254 Removing and Installing System Components Note the routing of the cable on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 5 Remove the screw that secures the power cable cover to the power distribution board 1 See Figure 3 73 6 Lift it up straight from the locking hole on the power distribution board 1 Then lift it completely out of the power distribution board 1 See Figure 3 73 Figure 3 73 Removing and Installing the Power Cable Cover 1 screw 2 power cable cover Removing and Installing System Components 255 7 Remove the four screws that secure the power cables to the power distribution board 1 See Figure 3 74 Figure 3 74 Removing and Installing the Power Cables 1 screw 4 256 Removing and Installing System Components
127. es to the system board 10 Replace the air baffle See Installing the Air Baffle on page 173 Replace the system board assembly See Installing a System Board Assembly on page 171 248 Removing and Installing System Components Cable Routing for Onboard SATA Cables 1U Node 1 Connect the onboard SATA cables to the system board and connect the other end of the cable to the corresponding connectors on the system board See Figure 3 68 Figure 3 68 Cable Routing for Onboard SATA Cables 1U Node oh amm a Item Cable From To System Board System Board Onboard Onboard SATA SAS SATA input SATA output connector 0 connector 0 cable Onboard Onboard SATA SAS SATA input SATA connectors 4 amp 5 connectors 4 amp 5 cable Removing and Installing System Components 249 2 Press down on the cables and ensure the cables are routed lower than the height of the CPU heat sinks Figure 3 69 Cable Routing Down for Onboard SATA Cables 1U Node AA Be P L UL 250 Removing and Installing System Components Cable Routing for Onboard SATA Cables 2U Node with 3 5 HDDs 1 Connect the onboard SATA cable to the system board and connect the other end of the cable to the corresponding connectors on the other side of the system board See Figure 3 70 2 Connect the onboard S
128. esseesseesseeaeesseesseeateeatenaees 28 Power and System Board Indicator Codes s ssssssssssssssessssesseseesessees 30 Power Supply Indicator Codes s cssssssssssssssessesseestesesssesseeseenteateneensees 31 T400W Power Supply AAE OE EEE A A 31 1200W Power Supply csesseeseessessessessecsessesssseeesessesaeestssnseesseseaeeaeeatenss 32 BMC Heart Beat LED ssssssssssssssssssessesssessssesssseesseessessesseesaneesseneeatensees 33 POSt Error Code sec cree a aeee ara enasna Son a AE eninin 34 Collecting System Event Log SEL for Investigation sss 34 System Event Logi ssssccicssteccccicgecscsiteszetsessovetaiiadetessbevsiacniodstssateneniniodanatuecnc 38 Processor EMO ioduroa ei aed eave awa dead 38 Memory EC Cserna a a 39 A EO EEE E A E AAE 40 VOH COTS EFO i as ccotssceccesenecscscns sccsserecectisievecaisenecsunr verdant uecoustcar bunt veatcoany 41 SB ENOR nanai e S RRS 42 POST Start Eventis cau N nanan eases 43 Contents 3 POST End Ev iit icressnccrscsccredoneenecuneseravavniaiennanuanennivavenie 44 POST Error Code Event cccccccsccuiseninwunacanananvnecanenenet 45 BIOS Recovery EVent sirinin iiiar itaat 45 ME Fall Eve thts r r r a esafeaiesarsasecaragetaranteaeseneiarunrsareceensbenaness 46 SEL Generator ID escurina 46 Sensor Data Record sssssssesssecssessesssessesesesssessteestesseesseessseaeesseesseeseeeseenaees 47 Other Information You May Need
129. evice Sets CD DVD ROM as 5th boot device 48A0 ACPI SPMI Disables the ACPI SPMI Table for BMC ROM update Table 48Al ACPI SPMI Enables the ACPI SPMI Table for IPMI driver installation Table 48A2 BMC LAN Port Sets BMC LAN Port to Dedicated NIC Configuration 136 Using the System Setup Program Token Setup option Description 48A3 BMC LAN Port Sets BMC LAN Port to Shared NIC Configuration 48A4 BMC NIC IP Sets BMC LAN to get LAN IP from Static mode Source 48A5 BMC NIC IP Sets BMC LAN to get LAN IP from DHCP mode Source 48A6 IPv6 Mode Disables IPv6 internet protocol support 48A7 IPv6 Mode Enables IPv6 internet protocol support 48A8 IPv6 AutoConfig Disables Pv6 auto configuration 48A9 IPv6 AutoConfig Enables IPv6 auto configuration 48AA Serial Port Mode Console Redirection baud rate will be set to 3 8400 bits per second 48AB _ Flow Control Remote access flow controls by none 48AC _ Flow Control Remote access flow controls by hardware 48AD _ Flow Control Remote access flow controls by software 48AE Terminal Type The BIOS console redirection if enabled operates in i VTUTF8 emulation model See also tokens BFh COh and D7h VT UTF8 Disables VI UTF8 Combination Key Support for 48AF Combo Key ANSI VT100 terminals Support VI UTF8 Enables VI UTF8 Combination Key Support for 48B0 Combo Key ANSI VT100 terminals Support 48B1 Event logging Disab
130. extender for 2U node See Removing the Interposer Extender for 2U Node on page 179 Remove the interposer extender tray for 2U node See Removing the Removing and Installing System Components Interposer Extender Tray on page 182 Remove the LSI 9265 81 RAID battery assembly See Removing the LSI 9265 81 RAID battery Assembly on page 210 Remove the screws securing the LSI 9265 81 RAID battery to the LSI9265 8i RAID battery carrier See Figure 3 41 Lift the LSI 9265 81 RAID battery carrier away from the LSI9265 8i RAID battery carrier See Figure 3 41 Figure 3 41 Removing and Installing the LSI 9265 81 RAID Battery 1 3 LSI 9265 81 RAID battery 2 screw 3 LSI 9265 81 RAID battery carrier 4 RAID battery connector Installing the LSI 9265 81 RAID Battery 1 Place the LSI 9265 81 RAID battery in position on the LSI 9265 81 RAID battery carrier See Figure 3 41 Replace the screws securing the LSI 9265 81 RAID battery to the LSI 9265 81 RAID battery carrier See Figure 3 41 Install the LSI 9265 81 RAID battery assembly See Installing the LSI 9265 81 RAID Battery Assembly on page 212 Reconnecting the cable connecting to the LSI 9265 81 card Removing and Installing System Components 213 5 When replacing the LSI 9265 81 RAID battery for 1U node skip to step 9 for 2U node continue the steps 6 Replace the interposer extender tray See Removing the Interposer Extender Tray on page 182
131. g on the system the video monitor can take from several seconds to over 2 minutes to display an image depending on the amount of memory installed in the system NOTE On ACPI compliant operating systems turning off the About Your System 25 Item Indicator Button leon Description Or Connector system using the power button causes the system to perform a graceful shutdown before power to the system is turned off NOTE To force an ungraceful shutdown press and hold the power button for five seconds System Board Assembly Configurations 1 16 aire Four system Boards for 1U Node pect B EE si m pa 26 About Your System Figure 1 19 Enumeration One System Board for 1U Node Iam m Lan a Pate a o ao ER About Your System 27 LAN Indicator Codes Figure 1 22 LAN Indicators 1 speed indicator 2 link activity indicator Component Indicator Condition Speed Solid amber Linking at 100Mbps speed indicator Solid green Linking at 1Gbps speed maximum Blinking green Linking at 1Gbps speed Activity is present Pre OS POST OS without driver OS with driver Blinking at speed relative to packet density Off Linking at 1OMbps speed Link activity Solid green No access indicator Blinking green LAN accessing Link up Off Idle 28 About Your System Figure 1 23
132. g the System Setup Program Sled Level Policy Chassis Level Policy lt Chassis Level gt lt Th thr att ing Chassis Level Throttling Power Off Do Nothing Option Description Sets the sled level policy when emergency throttling event trigger e Chassis Level The option allows overriding Sled Level Policy the chassis level policy for a specific server Chassis Level default e Throttling The compute sled throttling when emergency throttling event trigger e Power Off Turn off compute sled power when emergency throttling event trigger e Do Nothing The compute sled do nothing when emergency throttling event trigger Chassis Level Policy Throttling default Set chassis level policy when emergency throttling event trigger The option allows change while sled level policy set as Chassis Level Throttling The server throttling when emergency throttling event trigger Power Off Turn off the server power when emergency throttling event trigger Using the System Setup Program 87 CPU Configuration Scroll to this item and press Enter to view the following screen Active Processor Cores equency Ratio 88 Using the System Setup Program Techno logy i gt Prefetch Configuration TL Using the System Setup Program 89 Prefetch Configuration Option Description Active Processor Cores This field controls the number of enabled core in each All Cores
133. ge Format Format Version Revision 04h for this specification 5 Sensor Type 13h Critical Interrupt 6 Sensor Number 73h PCI Sensor ID depend on platform 7 Event Direction 6Fh Bit 7 0 Assert Event Event Type Bit 6 0 Event Type Code 8 Event Datal AXh 04h PCI PERR 05h PCI SERR 07h Bus Correctable Error 08h Bus Uncorrectable Error OAh Bus Fatal Error 9 Event Data2 XXh Bit 7 3Device Number Bit 2 0Function Number 10 Event Data3 XXh Bit 7 0 Bus Number 40 About Your System IOH Core Error Message Critical Interrupt Sensor Fatal Error xxxx bit QPI 0 Error Byte Field Value Description l NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID Olh Generated by BIOS 4 Event Message 04h Event Message Format Format Version Revision 04h for this specification 5 Sensor Type COh OEM Defined Interrupt 6 Sensor Number XXh 71h QPI Sensor ID depend on platform 72h INT Sensor ID depend on platform 7 Event Direction 6Fh Bit 7 0 Assert Event Event Type Bit 6 0 Event Type Code 8 Event Datal AXh 07h Core 08h Non Fatal OAR Fatal 9 Event Data2 XXh Local Error Bit 10 Event Data3 XXh 00h OPI 0 Error Olh OPI 02h OPI 03h OPI 3 Error 1 Error 2 3 04h OPI 0 Protocol Error l 2 Error 05h OPI 06h OPI 2 Protocol Error 07h OPI 3 Protocol Error 23h Miscellaneous Error 24h IOH Core Error Protocol Error About Your System 41 SB Er
134. guration Parameters S E 0x04 0x13 M Y Set Last Processed Event ID S E 0x04 0x14 M Y Get Last Processed Event ID S E 0x04 0x15 M Y Alert Immediate S E 0x04 0x16 O Y PET Acknowledge S E 0x04 0x17 O Y Sensor Device Commands Get Device SDR Info S E 0x04 0x20 O Get Device SDR S E 0x04 0x21 O Reserve Device SDR Repository S E 0x04 0x22 O Get Sensor Reading Factors S E 0x04 0x23 O Y Set Sensor Hysteresis S E 0x04 0x24 O Y Get Sensor Hysteresis S E 0x04 0x25 O Y Set Sensor Threshold S E 0x04 0x26 O Y Get Sensor Threshold S E 0x04 0x27 O Y Set Sensor Event Enable S E 0x04 0x28 O Y Using the System Setup Program 145 Get Sensor Event Enable S E 0x04 0x29 O Y Re arm Sensor Events S E 0x04 0x2A O Y Get Sensor Event Status S E 0x04 0x2B O Y Get Sensor Reading S E 0x04 0x2D M Y Set Sensor Type S E 0x04 0x2E O Get Sensor Type S E 0x04 0x2F O Set Sensor Reading And Event Status S E 0x04 0x30 O Y FRU Device Commands Get FRU Inventory Area Info Storage 0x0A 0x10 M Y Read FRU Data Storage 0x0A 0x11 M Y Write FRU Data Storage 0x0A 0x12 M Y SDR Device Commands Get SDR Repository Info Storage 0x0A 0x20 M Y Get SDR Repository Allocation Info Storage 0x0A 0x21 O Reserve SDR Repository Storage 0x0A 0x22 M Y Get SDR Storage 0x0A 0x23 M Y Add SDR Storage 0x0A 0x24 M Partial Add SDR Stor
135. guration configuration configuration configuration E5 2609v2 E5 2603v2 60 About Your System System Configuration Limitations by Intel Xeon Processor E5 2600 v2 product family Processor Bin 1U 1 4 Node 2U 1 2 Node 1U 1 4 Node 2U 1 2 Node 3 5 HDDs 3 5 HDDs 2 5 HDDs 2 5 HDDs 95W 12 HDDs 12 HDDs 24 HDDs 24 HDDs E5 2660v2 Full Full Full Full F5 2650v2 configuration configuration configuration configuration E5 2640v2 115W 12 HDDs 12 HDDs 24 HDDs 24 HDDs E5 2695v2 Full Full Full Full F5 2680v2 configuration configuration configuration configuration E5 2670v2 130W 8 HDDs 10 HDDs 16 HDDs 24 HDDs E5 2697v2 Full Full Full Full F5 2690v2 configuration configuration configuration configuration 130W 4 HDDs 8 HDDs 4 HDDs 12 HDDs E5 2667v2 16 DIMMs 8 DIMMs 16 DIMMs 8 DIMMs E5 2643v2 w o mezzanine w 2 PCI E card w o mezzanine w 2 PCI E card F5 2637v2 or PCI E card w o mezzanine or PCI E card w o mezzanine card card About Your System 61 C6220 II Fresh Air Support K NOTE The full configuration for 1U node is equiped with one system board installed with two processors sixteen DIMMs one PCI E card and one mezzanine card Matrix of Fresh Air Support of 1U node with 3 5 HDD configuration CPU Power 10 30 C 35 C 40 C 45 C 60W 12 HDDs 10 HDDs 4 HDDs not support Full Full 16 DIMMs configuration
136. gure 3 67 CAUTION Do not lift the system board by grasping a memory module processor or other components Grasp the system board by the edges and lift the system board away from the system board assembly See Figure 3 67 Removing and Installing System Components Figure 3 67 Removing and Installing the System Board 1 screw 8 2 system board 3 system board assembly Removing and Installing System Components 247 Installing a System Board 1 2 9 Unpack the new system board Holding the system board by the edges slide the system board into the system board assembly Replace the eight screws to secure the system board to the system board assembly Transfer the processors to the new system board See Removing a Processor on page 176 and Installing a Processor on page 178 Remove the memory modules and transfer them to the same locations on the new board See Removing the Memory Modules on page 240 and Installing the Memory Modules on page 242 Replace the heat sinks See Installing the Heat Sink on page 176 Install the expansion card assembly See Installing the Expansion Card on page 186 If applicable install the SAS mezzanine card 1 GbE mezzanine card or 10GbE mezzanine card See Installing the LSI 2008 SAS Mezzanine Card on page 223 Installing the 1GbE Mezzanine Card on page 231 and Installing the 1OGbE Mezzanine Card on page 235 Connect all the cabl
137. he System Setup program and confirm that the NIC ports are enabled See Using the System Setup Program on page 68 Ensure that the NICs hubs and switches on the network are all set to the same data transmission speed See the documentation for each network device Ensure that all network cables are of the proper type and do not exceed the maximum length If all troubleshooting fails see Getting Help on page 343 Troubleshooting a Wet System A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turm off the system and attached peripherals and disconnect the system from the electrical outlet Open the system See Opening the System on page 151 Disassemble components from the system See Removing and Installing System Components on page 150 e Hard drives e SAS backplane e Expansion card e Power supplies e Fans e Processors and heat sinks e Memory modules Let the system dry thoroughly for at least 24 hours Troubleshooting Your System 313 Reinstall the components you removed in step 3 Close the system See Closing the System on page 152 R
138. he hard drive bay first 2 Push the 2 5 inch hard drive with a slight inclination into the hard drive bay until the hard drive blank is seated in place See Figure 3 7 Removing and Installing System Components 159 Removing a Hard Drive Carrier The installation and removal procedures for the 3 5 inch hard drive and the 2 5 inch hard drive are similar Following is an example showing the replacement procedure of a 3 5 inch hard drive A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION To maintain proper system cooling all empty hard drive bays must have drive blanks installed 1 Turn the lock lever counterclockwise until it points to the unlock symbol 2 Slide the release button to open the release handle See Figure 3 8 Using the release handle pull the hard drive carrier out of the hard drive bay Figure 3 8 Removing and Installing a Hard Drive Carrier 1 release button 2 lock lever 3 release handle 4 hard drive carrier 160 Removing and Installing System Components Installing a Hard Drive Carrier A CAUTION Many repairs may only be done by a certified
139. he product 1 Remove the system board assembly See Removing a System Board Assembly on page 170 2 Remove the four screws that secure the expansion card assembly See Figure 3 23 3 Lift the expansion card assembly out of the system board assembly See Figure 3 23 Figure 3 23 Removing the Expansion Card Assembly for 1U Node 1 expansion card assembly 2 screw 4 3 system board assembly 184 Removing and Installing System Components 4 Remove the screw securing the expansion card See Figure 3 24 5 Grasp the expansion card by its edges and carefully remove it from the riser card See Figure 3 24 If you are removing the card permanently install an expansion card slot cover over the empty expansion slot opening and close the expansion card latch See Figure 3 24 K NOTE You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 3 24 Removing the Expansion Card for 1U Node 1 expansion card slot cover 2 screw 3 expansion card 4 riser card Removing and Installing System Components 185 Installing the Expansion Card for 1U Node A Aum A W K 10 11 12 186 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as autho
140. ht to left Hard drive Mini SAS connector for SAT AZ hard drive backplane system board and 2 connectors 5 to 6 for cable hard drive 5 and 6 J2 system board 1 from right to left Hard drive Mini SAS connector for SATA2 hard drive backplane system board 3 and 4 connectors to 4 for cable hard drive 1 2 3 and4 system board 3 from J3 right to left Hard drive Mini SAS connector for SATA2 hard drive backplane system board 3 and 4 connectors 5 to 6 for cable hard drive 5 and 6 J4 system board 3 from right to left 276 Removing and Installing System Components Figure 3 90 Cable Routing Bottom Middle Plane to Direct Backplane for 24 x2 5 Hard Drive Configuration AMA cmm ee ee J 0 3 j 270 i a lt i Tig p z PLEA i Tt 4 Z Ty j ay re of Item Cable From To Bottom Middle Plane Direct Backplane Hard drive Mini SAS connector for SATA2 hard drive backplane system board 1 and 2 connectors to 4 for cable hard drive 1 2 3 and4 system board 2 from Jl right to left Hard drive Mini SAS connector for SATA2 hard drive backplane system board 1 and 2 connectors 5 to 6 for cable hard drive 5 and 6 J2 system board 2 from right to left Hard drive Mini SAS connector for SATA2
141. ian You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE The information in this section applies only to systems intalled with the LSI 9265 8i card 1 Remove the system board assembly See Removing a System Board Assembly on page 170 2 When removing the LSI 9265 8i RAID battery assembly for 1U node 210 Removing and Installing System Components skip to step 5 for 2U node continue the steps 3 Remove the interposer extender for 2U node See Removing the Interposer Extender for 2U Node on page 179 4 Remove the interposer extender tray for 2U node See Removing the Interposer Extender Tray on page 182 Disconnect the cable connecting to the LSI 9265 81 card 6 Release the screw that secures the LSI9265 81 RAID battery assembly to the LSI9265 81 RAID battery tray See Figure 3 40 7 Lift the LSI 9265 81 RAID battery assembly away from the LSI9265 81 RAID battery tray See Figure 3 40 1 LSI 9265 8i RAID battery assembly 2 screw 1 3 LSI 9265 81 RAID battery tray 4 system board assembly Removing and Installing System Components 211 Installing the LSI 9265 81 RAID Battery Assembly l VWI Attach the LS19265 8i RAID battery a
142. ide the Syst m n a E aAa A E itai 153 Cooling S L AeA E E E E EAE EAT 154 Removing a Cooling Fann csssecssscsessessessessesseesseeseesessessessnesesseeteaeeaes 154 Installing a Cooling Fan s ssssssssssssssssssnrrreeesssssrrrresnnnsnrrtnnennnnnnrrtnnnnnnnnn 157 Hard D MOS aa ea a a a eaaa E 158 Contents 5 Removing a 3 5 inch Hard Drive Blank cescecessesseseeesteeeeseeeeeees 158 Installing a 3 5 inch Hard Drive Blank 0 c cceseeseecesseseeeeeeeeseeeeeees 158 Removing a 2 5 inch Hard Drive Blank csseceesesseeeeesteeeeseeeeeees 159 Installing a 2 5 inch Hard Drive Blank ccesceseesesseseeeeeeteseeeeeees 159 Removing a Hard Drive Carrier c sscsccsssssesssceceseeseesesseesteeeseeeesees 160 Installing a Hard Drive Carrier c scssscscsssssessessessesessessessesteeeseseesees 161 Removing a Hard Drive from a Hard Drive Carrier ssecsseeee 161 Installing a Hard Drive into a Hard Drive Carrier sceeceseee 163 Installing a 2 5 SSD into a 3 5 Hard Drive Carrier cecesee 163 Power Gpp OS T e E E ia 166 Removing a Power Supply sssssecsecsessessesseessesessessessessteseseeeteaeeaes 166 Installing a Power Supply sescsessessessessesseeseeeseesesseeseeseeseeseeeeteneesses 167 System Board Assembly sssssssssssssssssssssssssssesssssssessessssessessssessesssecseess 169 Removing a Dummy System Board Tray ssecsessssesse
143. ieveestesccons System Configuration Jumper Settings on the C6220 II System Board340 System Configuration Jumper Settings on the C6220 System Board341 Direct Backplane Jumper Settings sssessscsecesseeseesesseesteeeeeeesees 342 6 Getting HED crieuniinaneunninameun cia a 343 Contacting Dell sce acento oie 343 T NU isi ace ace i Siesta a 344 12 Contents About Your System Accessing System Features during Startup The following keystrokes provide access to system features during startup Note that the hot keys of SAS SATA card or PXE support are available in BIOS boot mode only There is no hot key to boot through the UEFI mode Keystroke Description lt F2 gt Enters the System Setup program See Start Menu on page 68 lt F11l gt Enters the BIOS Boot Manager See Boot Manager on page 69 lt F12 gt Starts Preboot eXecution Environment PXE iSCSI boot lt Ctrl gt lt C gt Enters the LSI 9210 8i HBA Card or LSI 2008 SAS Mezzanine Card Configuration Utility For more information see the SAS adapter documentation lt Ctrl gt lt H gt Enters the LSI 9265 8i Card Configuration Utility For more information see the documentation for your SAS RAID card lt Ctrl gt lt Y gt Enters the MegaPCLI SAS RAID Management Tool lt Ctrl gt lt S gt Enters the utility to configure onboard LAN settings for PXE boot For more information see the documentation for your i
144. ill be set to 115 200 bits per second 4034 Serial Port Mode Console Redirection baud rate will be set to 57 600 bits per second 4035 Serial Port Mode Console Redirection baud rate will be set to 19 200 bits per second 4036 Serial Port Mode Console Redirection baud rate will be set to 9 600 bits per second Clear SMBIOS The system event log to be cleared on the next boot 403F System Event Log 4800 Node Manager __ Allows user to enable the Node Manager mode for Intel CPUs 4801 APML Allows user to enable the Advanced Platform Management Link mode for AMD CPUs 4802 Processor Power To decide the highest performance P state in OS P0 Capping state 4803 Processor Power To decide the highest performance P state in OS P1 Capping state 4804 Processor Power To decide the highest performance P state in OS P2 Capping state 4805 Processor Power To decide the highest performance P state in OS P3 Capping state 4806 Processor Power To decide the highest performance P state in OS P4 Capping state Using the System Setup Program 129 Token Setup option Description 480A Cr6 State The C6 is disabled by user in their own liability There will be warning message in both the BIOS Setup help text and the pop up message when the option is changing 480B _ C6 State The C6 is enabled by default 480C L3 Cache Power The clock to
145. injury to yourself or damage to the system follow these guidelines e Always disconnect the system from the power outlet whenever you are working inside the system e If possible wear a grounded wrist strap as you work inside the system Or discharge any static electricity by touching the bare metal chassis of system case or the bare metal body of any other grounded appliance e Hold electronic circuit boards by the edges only Do not touch the components on the board unless it is necessary to do so Do not flex or stress the circuit board e Leave all components inside the static proof packaging until you are ready to use the component for the installation Recommended Tools e 1 Phillips screwdriver e 2 Phillips screwdriver e Torx T20 screwdriver Opening and Closing the System A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Opening the System 1 It is recommended to turn off the system including any attached peripherals and disconnect the system from the electrical outlet 2 Remove the securing screw from the system cover See Figure 3 1 3 Press the cover release latch lock
146. ion Unless you have experience adjusting these items we recommend that you leave these settings at the default values If making settings to items on these pages causes your system to malfunction or prevents the system from booting open BIOS and choose Load Optimal Defaults in the Exit menu to boot up normally Main _ Security Server Boot Exit 78 Using the System Setup Program Power Management E ping assis Power Management gy Effic olicy Scroll to this item and press Enter to view the following screen mu support thrott Capp ing Option Description Power Management This field sets the System Power Management to OS Control default Maximum Performance mode OS Control mode or Node Manager mode CPU Power Capping This option can decide the highest performance P state P state 0 default in OS This setting only can be seen when Power Management be selected to OS Control mode Chassis Power Management This option indicates the different power management options that control the system power consumption by processor throttling and power capping Energy Efficient Policy This field sets the Energy Efficient Policy to Max Performance mode Balanced mode or Low Power Using the System Setup Program 79 Option Description Balanced default mode This option works while the OS is not supported power management control of processor only Chassis Po
147. l Full Full configuration configuration configuration configuration 115W 12 HDD 12 HDD 10 HDD 8 HDD Full Full Full Full configuration configuration configuration configuration 130W 8 core 12 HDD 12 HDD 8 HDD 8 HDD Full Full Full 16 DIMM configuration configuration configuration w 2 PCLE card w o mezzanine card 130W 4 core 12 HDD 10 HDD 8 HDD 8 HDD Full Full Full 16 DIMM configuration configuration configuration w 1 PCLE card w o mezzanine card About Your System 57 135W 12 HDD Full configuration 8 HDD Full configuration 4 HDD 16 DIMM w 2 PCI E card w o mezzanine card not support Matrix of Fresh Air Support of 2U node with 2 5 HDD configuration 10 30 C 35 C 40 C 45 C 60W 24 HDD 24 HDD 24 HDD 4 HDD Full Full Full 16 DIMM configuration configuration configuration y 2 PCLE card w o mezzanine card 70W 24 HDD 24 HDD 24 HDD 16 HDD Full Full Full Full configuration configuration configuration configuration 80W 24 HDD 24 HDD 24 HDD 24 HDD Full Full Full Full configuration configuration configuration configuration 95W 24 HDD 24 HDD 24 HDD 16 HDD Full Full Full Full configuration configuration configuration configuration 115W 24 HDD 24 HDD 24 HDD 16 HDD Full Full Full Full configuration configuration configuration configuration 130W 8 core 24 HDD 24 HDD 16 HDD 16 HDD Full Full Full 16 DIMM configuration configuration configura
148. ld only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION Expansion cards can only be installed in the slots on the expansion card riser Do not attempt to install expansion cards directly into the riser connector on the system board Unpack the expansion card and prepare it for installation For instructions see the documentation accompanying the card It is recommended to turn off the system including any attached peripherals and disconnect the system from its electrical outlet Remove the system board assembly See Removing a System Board Removing and Installing System Components 191 NID vw fb 10 1 12 13 192 Assembly on page 170 Remove the four screws that secure the expansion card assembly Lift the expansion card assembly away from the system board assembly Remove the screw securing the filler bracket Grasp the filler bracket by its edges and carefully remove it from the riser card NOTE Keep this bracket in case you need to remove the expansion card Filler brackets must be installed over empty expansion cards slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling
149. le plane Place the middle wall bracket into the chassis See Figure 3 80 Replace the screws that secure the middle wall bracket to the chassis See Figure 3 80 Replace the cooling fan cage See Figure 3 4 Replace the cooling fans See Removing and Installing System Components 271 18 Installing a Cooling Fan on page 157 19 Replace the system board assemblies See Installing a System Board Assembly on page 171 20 Close the system see Closing the System on page 152 21 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals 272 Removing and Installing System Components Cable Routing for Middle Plane to Direct Hard Drive Backplane Figure 3 87 Cable Routing Top Middle Plane to Direct Backplane for 12 x3 5 Hard Drive Configuration oj Be p TT J Item Cable From To Top Middle Plane Direct Backplane Hard drive mini SAS connector for SAT AZ hard drive backplane system board and 2 connectors 1 2 and 3 cable hard drive 1 2 3 and4 for system board 1 Jl from top to bottom Hard drive mini SAS connector for SATA2 hard drive backplane system board 3 and 4 connectors 1 2 and 3 cable hard drive 1 2 3 and4 for system board 3 J3 from top to bottom Removing and Installing System Comp
150. les BIOS to log system events to BMC errors include ECC PCI PCI E HT etc 48B2 Event logging Enables BIOS to log system events to BMC errors include ECC PCI PCI E HT etc 48B3 NMI on Error Disables BIOS to generate NMI when PCI E uncorrectable errors occur Using the System Setup Program 137 Token Setup option Description 48B4 NMI on Error Enables BIOS to generate NMI when PCI E uncorrectable errors occur 48B5 Memory Indicates all DIMMs in the system are operating at 1 25 Operating volts Voltage 48C0 Frequency Ratio Sets frequency multiplier as maximum level 48C1 Frequency Ratio Downgrades frequency multiplier one level 48C2 Frequency Ratio Downgrades frequency multiplier two levels 48C3 Frequency Ratio Downgrades frequency multiplier three levels 48C8 OPI Frequency Sets the QPI frequency runs at maximum speed 48C9 OPI Frequency __ Sets the QPI frequency runs at 4 800GT 48CA OPI Frequency __ Sets the QPI frequency runs at 5 866GT 48CB__ QPI Frequency _ Sets the QPI frequency runs at 6 400GT 48CC QPI Frequency Sets the QPI frequency runs at 7 200GT 48CD OPI Frequency Sets the QPI frequency runs at 8 000GT 48D0 Energy Efficient Controls the energy efficient policy as performance profile Policy to configure all necessary settings 48D Energy Efficient Default controls the energy efficient p
151. les properly through the tabs on the chassis to prevent them from being pinched or crimped Connect front panel cables to the power distribution board See Figure 3 108 You must route these cables properly on the chassis to prevent them from being pinched or crimped Replace the screws that secure the hard drive cage See Figure 3 95 Close the system see Closing the System on page 152 Replace the hard drives See Installing a Hard Drive into a Hard Drive Carrier on page 163 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals 286 Removing and Installing System Components 2 5 inch Hard Drive Expander Configuration K NOTE Following is the replacement procedure of SATA2 and SAS backplane for 2 5 inch hard drive expander configuration The configuration can apply to 1 4 System Boards and support up to 24 hard drives For more information on the direction details see the HDD Zoning configuration tool at dell com support Removing the 2 5 inch Hard Drive Backplane for Expander Configuration A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that cam
152. ling the Mezzanine Card Bridge Board A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Install the mezzanine card bridge board into the mezzanine slot on the system board See Figure 3 62 2 Install the mezzanine card See Installing the LSI 2008 SAS Mezzanine Card on page 223 Installing the 1GbE Mezzanine Card on page 231 and Installing the 1OGbE Mezzanine Card on page 235 3 Install the system board assembly See Installing a System Board Assembly on page 171 4 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Removing and Installing System Components 237 System Memory Each system board has sixteen DDR3 memory module sockets for the installation of up to sixteen unbuffered or registered DDR3 1333MHz 1600MHz 2 memory modules per channel memory modules to support processor and processor 2 See C6220 II System Board Connectors on page 325 and C6220 System Board Connectors on page 326 for the locations of the memory modules Memory Slot Features e Support 8 channels 16 UDIMMs RDIMMs of DDR3 e Speed up
153. ly 182 Removing and Installing System Components Installing the Interposer Extender for 2U Node Tray A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Place the interposer extender tray into the system board See Figure 3 22 2 Replace the screws that secure the interposer extender tray for 2U node to the system board See Figure 3 22 Replace the interposer extender for 2U node See Figure 3 21 4 Connect all the cables to the interposer extender for 2U node See Figure 5 11 5 Replace the system board assembly See Installing a System Board Assembly on page 171 Removing and Installing System Components 183 Expansion Card Assembly and Expansion Card Removing the Expansion Card for 1U Node A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with t
154. m Support menu 2 Select the appropriate service or support link based on your need Choose the method of contacting Dell that is convenient for you Getting Help 343 Index A about your system 13 adapter bracket Installing a 2 5 inch SSD into a 2 5 inch adapter bracket 163 B back panel features 24 backplane installing direct BP 285 removing 2 5 inch hard drive backplane for expander configuration 287 removing direct BP 280 backplane installing 2 5 inch hard drive backplane for expander configuration 295 backplane jumper settings 342 batteries troubleshooting 315 battery system replacing 244 blank hard drive 158 159 C C6220 II system board 344 Index connectors 325 C6220 system board connectors 326 cable routing LSI 9265 81 card 1U node 199 LSI 9265 81 card 2U node 207 onboard mini SAS amp SATA 1U node 249 onboard mini SAS amp SATA 2U node 251 253 power distribution board 261 278 302 307 Riser card 221 SAS mezzanine card 1U node 224 SAS mezzanine card 2U node 225 collecting system event log 34 46 contacting dell 343 cooling fans installing 157 removing 154 troubleshooting 317 D damaged systems troubleshooting 314 Dell contacting 343 drive blank installing 158 159 removing 158 159 E expansion card troubleshooting 322 expansion card for 1U node installing 186 removing 184 expansion card for 2U node installing 191
155. mbly See Figure 3 59 for 1U node See Figure 3 25 for 2U node Replace the screws that secure the expansion card bracket Reconnect all the cables to the 10GbE mezzanine card Replace the system board assembly See Installing a System Board Assembly on page 171 Mezzanine Card Bridge Board Removing the Mezzanine Card Bridge Board A 236 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product It is recommended to turn off the system including any attached peripherals and disconnect the system from its electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 170 Remove the mezzanine card See Removing the LSI 2008 SAS Mezzanine Card on page 222 Removing the 1GbE Mezzanine Card on page 229 and Removing the 1OGbE Mezzanine Card on page 232 Pull the mezzanine card bridge board away from the mezzanine slot on the system board See Figure 3 62 Removing and Installing System Components Figure 3 62 Removing and Installing the Mezzanine Card Bridge Board Wari amp 1 card bridge board 2 system board assembly Instal
156. mezzanine card bracket 3 1GbE mezzanine card Installing the 1GbE Mezzanine Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Attach the 1GbE mezzanine card to the bracket by aligning the four ports to the corresponding port slots on the bracket See Figure 3 58 2 Install the two screws to secure the 1GbE mezzanine card to the bracket See Figure 3 58 3 Install the 1GbE mezzanine card assembly to the card bridge board on the system board assembly See Figure 3 57 4 Install the four screws to secure the 1GbE mezzanine card assembly to Removing and Installing System Components 231 the system board assembly See Figure 3 57 5 Place the expansion card bracket into the system board assembly See Figure 3 56 for 1U node See Figure 3 25 for 2U node 6 Replace the screws that secure the expansion card bracket 7 Reconnect all the cables to the 1GbE mezzanine card 8 Replace the system board assembly See Installing a System Board Assembly on page 171 Removing the 10GbE Mezzanine Card K NOTE The 10GbE mezzanine card is seated in PCI E Gen3 x8 mezzanine slot 3 on the system bo
157. mpliance of BIOS updating The token working with Password Jumper is enabled only Once disabled the system BIOS could be changed to any revision that contains a valid digital signature Table 2 2 The IPMI Command Table Name NetFn Code IPMI2 0 BMC IPMI Device Global Commands Get Device ID App 0x06 0x01 M Y 142 Using the System Setup Program Broadcast Get Device ID App 0x06 0x01 M Y Cold Reset App 0x06 0x02 O Y Warm Reset App 0x06 0x03 O Get Self Test Results App 0x06 0x04 M Y Manufacturing Test On App 0x06 0x05 O Y Set ACPI Power State App 0x06 0x06 O Y Get ACPI Power State App 0x06 0x07 O Y Get Device GUID App 0x06 0x08 O Y Get NetFn Support App 0x06 0x09 O Y Get Command Support App 0x06 0x0A O Y Get Command Sub function Support App 0x06 0x0B O Y Get Configurable Commands App 0x06 0x0C O Y Get Configurable Command App 0x06 0x0D O Y Sub functions Set Command Enables App 0x06 0x60 O Y Get Command Enables App 0x06 0x61 O Y Set Command Sub function Enables App 0x06 0x62 O Y Get Command Sub function Enables App 0x06 0x63 O Y Get OEM NetFn IANA Support App 0x06 0x64 O Y BMC Watchdog Timer Commands Reset Watchdog Timer App 0x06 0x22 M Y Set Watchdog Timer App 0x06 0x24 M Y Get Watchdog Timer App 0x06 0x25 Y BMC Device and Messaging Commands Set BMC Global Enables App
158. n and press Enter to access the sub menu a dialog box appears which lets you enter a password You can enter no more than six letters or numbers Press Enter after you have typed in the password A second dialog box asks you to retype the password for confirmation Press Enter after you have Using the System Setup Program 109 Option Description retyped it correctly If the password confirmation is incorrect an error message appears The password is stored in NVRAM after ezPORT completes The password is required at boot time or when the user enters the Setup utility Change User Password Installs or changes the User password Prevent Back flash Disabled default The field cannot be disabled once the field is enabled Enabled Prohibits flashing BIOS version below ver 2 1 0 The warning message popping up when the Prevent Back flash option is changing from Disabled to Enabled It needs the user to confirm the required before enabling 110 Using the System Setup Program Server Menu This page enables you to configure Server parameters Scroll to this item and press Enter to view the following screen ACPI SPMI Table lt Enab led gt gt Set BHC Lan Configuration Configuration F5 F6 Enter Option Description Status of BMC Displays the BMC status IPMI Specification Version Displays the IPMI specification version BMC Firmware Version Displays the
159. n card Place the expansion card assembly into the system board assembly Replace the four screws that secure the expansion card assembly Replace the system board assembly See Installing a System Board Assembly on page 171 Removing and Installing System Components Removing the Expansion Card for 2U Node A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the system board assembly See Removing a System Board Assembly on page 170 2 Remove the five screws that secure the expansion card assembly See Figure 3 25 3 Lift the expansion card assembly out of the system board assembly See Figure 3 25 Figure 3 25 Removing the Expansion Card Assembly for 2U Node 1 expansion card assembly 2 screw 5 3 system board assembly 4 Remove the four screws securing the expansion card lock cover See Figure 3 26 5 Remove the expansion card lock cover See Figure 3 26 Removing and Installing System Components 187 Figure 3 26 Removing the Expansion card Lock Cover for 2U Node N screw 4 1 expansion card assembly P 3 expansion card lock cover expansion card R
160. n the system are operating at 1 35 volts 1 25 V indicates all DIMMs in the system are operating at 1 25 volts Using the System Setup Program 95 Option Description NOTE BIOS will auto restrict selection if DIMM does not support low voltage NUMA Support Disabled for BIOS setup to allow users enable the Enabled default node interleave option This is for NUMA systems that allow memory interleaving across all processor nodes Enabled for BIOS setup to allow users disable the node interleave option This is for NUMA systems that allows memory interleaving across all processor nodes Memory Mapped I O Auto default Auto Supports PCI E 32 bit BAR base address register in default and sets PCI E 64 bit BAR automatically while PowerEdge C410x or Knights Corner GPU card are installed 32 bit Forced to support PCI E 32 bit BAR 64 bit Forced to support PCI E 64 bit BAR Memory Refresh Rate X1 default To disable or enable 2X refresh 96 Using the System Setup Program SATA Configuration Scroll to this item and press Enter to view the following screen Embedded SATA Control ler lt AHC I gt E cAuto gt Using the System Setup Program 97 lt Enab led gt lt D isabled gt F5 F6 Enter Option Description Embedded SATA Controller Off Disables the SATA controller The token applies AHCI default to the first on board SATA controller ID
161. nel s escccsessesesseseseeseeeeeesesseeeseeseeeeseeateeees 296 Installing the Front Panal Seesen 298 Sensor BOATS a orrea aarne e aeaea an O E iini 300 Removing the Sensor Board for 3 5 Hard Drive System 300 Installing the Sensor Board for 3 5 Hard Drive System 301 Cable Routing for Sensor Board and Front Panel for 3 5 Hard Drive SYSTEM sanese eea Era Eeri trieta srei teaei 302 Removing the Sensor Board for 2 5 Hard Drive System 304 Installing the Sensor Board for 2 5 Hard Drive System 306 Cable Routing for Sensor Board and Front Panel for 2 5 Hard Drive SyS EM e atom e a a 307 4 Troubleshooting Your SysteM ccsssesessesseeseeeseeseeseeseeeees 309 Minimum Configuration to POST cc csscsssssssssssssssssssssssssessessssesseess 309 Safety First For You and Your System s s ssssssssssssssssessssesessesesseess 309 Installation Problems cssssssssessssesssssessssssssesssesesseesesassssesesnneeeeseeensansens 310 Troubleshooting System Startup Failure cccssssssssssessesseeeeseesteseees 310 Troubleshooting External Connections sssssscsessssseesesessesessesees 310 Troubleshooting the Video Subsystem s sssssssssssssssesessseeseesesees 311 Troubleshooting a USB Device ssssssssssssssssssessessesesessesssacseeseesesaes 311 Troubleshooting a Serial 1 0 Device
162. ng fan cage 3 locating pin 6 4 power connector Removing and Installing System Components 155 Disconnect the fan cable from the fan connector on the cooling fan cage See Figure 3 5 Lift the cooling fan with the sponge out of the cooling fan cage See Figure 3 5 Figure 3 5 Removing and Installing a Cooling Fan y ow 156 cooling fan cage 2 cooling fan 1 cooling fan 2 4 sponge cooling fan 3 6 cooling fan 4 fan cable Removing and Installing System Components Installing a Cooling Fan A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Align the cooling fan with the sponge and slide it in the cooling fan cage until the cooling fan is firmly seated See Figure 3 5 K NOTE The fan blades should face the front panel of the system 2 Connect the fan cable to the connector on the cooling fan cage Align the cooling fan cage with the locating pins on the chassis and place it into the chassis until it s firmly seated in place See Figure 3 4 4 Connect the fan s power cable to the connector on the power distribution board 1 See Figure 3 4 You must route these c
163. ng the backplane A CAUTION You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations 280 Removing and Installing System Components 4 Disconnect all the cables from the backplane See Figure 3 93 for 3 5 inch hard drives and Figure 3 94 for 2 5 inch hard drives Note the routing of the cable on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped Figure 3 93 Back View of the 3 5 Direct Backplane A 1 5 6 7 MAC g Cc TPE Clo cc Clo 12 11 10 9 8 1 backplane power connector for 2 1x8pin fan controller board power supply 1 connector 3 SGPIO connector 4 for system board 4 SGPIO connector 3 for system 4 board 3 5 SGPIO connector 2 for system board 6 SGPIO connector 1 for system 2 board 1 7 backplane jumper 8 SATA2 hard drive connectors 1 2 and 3 for system board 1 from top to bottom 9 SATA2 hard drive connectors 1 2 10 SATA2 hard drive connectors 1 2 and 3 for system board 2 from top to and 3 for system board 3 from top bottom to bottom 11 SATA2 hard drive connectors 1 2 12 backplane power connector for and 3 for system board 4 from top to bottom power supply 2 Removing and Installing System Components 281 Figure 3 94 Back View of the 2 5 Direct Backplane 282 backplan
164. ni SAS connector SATAII connectors SGPIO cable 4 7 J4 0 3 and SGPIO 1 connector on the interposer extender for 2U node Mini SAS Mini SAS connector Mini SAS in connector cable 0 3 J3 on the system board Power cable Control connector Front panel connector J3 onthe interposer on the system board extender for 2U node 226 Removing and Installing System Components 4 Press down on the cables and ensure the cables are routed lower than the height of the expansion card assembly for the 2U node Figure 3 54 Cable Routing Down for LSI 2008 SAS Mezzanine Card 2U Node Removing and Installing System Components 227 When securing the cable tie make the cable tie go through the second air hole from the bottom to the top and then tighten it to encircle one of the mini SAS cables Ensure the other mini SAS cable is held by the cable tie clip Figure 3 55 Cable Tie for 2U Node gt BR AGN J2 i L Z 228 Removing and Installing System Components Removing the 1GbE Mezzanine Card K NOTE The 1GbE mezzanine card is seated in PCI E Gen3 x8 mezzanine slot 3 on the system board which is not active in a one processor configuration See C6220 II System Board Connectors on page 325 and C6220 System Board Connectors on page 326 for the location A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your p
165. nine Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Place the LSI 2008 SAS mezzanine card on the system board assembly See Figure 3 50 and Figure 5 12 Replace the three screws that secure the LSI 2008 SAS mezzanine card See Figure 3 50 Reconnect all the cables to the LSI 2008 SAS mezzanine card Replace the system board assembly See Installing a System Board Assembly on page 171 Removing and Installing System Components 223 Cable Routing for LSI 2008 SAS Mezzanine Card 1U Node l1 Connect the mini SAS amp SGPIO cable to the LSI 2008 SAS Mezzanine card and connect the other end of the cable to the corresponding connectors on the system board See Figure 3 51 2 Connect the mini SAS cable to the LSI 2008 SAS Mezzanine card and connect the other end of the cable to the corresponding connector on the system board See Figure 3 51 K NOTE The SGPIO cable must be connected before the LSI 2008 SAS Mezzanine card is installed Item Cable From
166. nstalling System Components See Removing the LSI 9265 81 RAID battery Assembly on page 210 Locate the memory module sockets See Figure 3 64 A CAUTION Handle each memory module only on either card edge making sure not to touch the middle of the memory module To avoid damaging components on the memory module remove only one memory module at a time 4 Simultaneously press down and out on the ejectors at both ends of the memory module socket until the memory module is released from the socket See Figure 3 64 5 Lift the memory module out of the socket by contact only at the ends of the module See Figure 3 64 Figure 3 64 Removing a Memory Module 1 memory module 2 memory module socket ejector 2 Removing and Installing System Components 241 Installing the Memory Modules A WARNING The memory modules are hot to the touch for some time after the system has been powered down Allow time for the memory modules to cool before handling them Handle the memory modules by the card edges and avoid touching the components on the memory module A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with
167. nstalling System Components 297 11 Push aside the retention hooks on the front panel assembly See Figure 3 106 12 Remove the front panel from the front panel assembly See Figure 3 106 Figure 3 106 Removing and Installing a Front Panel 1 front panel assembly 2 front panel 3 retention hooks Installing the Front Panel A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Push aside the retention hooks on the front panel assembly and place the front panel into the front panel assembly See Figure 3 106 2 Replace the front panel assembly into the hard drive cage See Figure 3 105 298 Removing and Installing System Components 10 1 Replace the screws that secure the front panel assembly to the hard drive cage See Figure 3 105 Replace the hard drive cage into the chassis See Figure 3 96 Replace the screws that secure the front panel assemblies to the chassis See Figure 3 96 Replace the screws that secure the hard drive cage to the chassis See Figure 3 95 Connect front panel cables to the power distribution board See Figure 3 108 or Figure 3 111
168. ntegrated LAN lt Ctrl gt lt I gt Enters onboard SATA Controller s Configuration Utility lt Ctrl gt lt D gt Enter the Intel iSCSI setup menu About Your System 13 Front Panel Features and Indicators This system is designed with two types of system boards C6220 II and C6220 The system supports the following configurations Figure 1 1 Front Panel 3 5 x12 Hard Drives With Four System Boards 6220 C6220 II RAID Card amp Onboard SATA Controller Figure 1 2 Front Panel 3 5 x12 Hard Drives With Two System Boards 6220 C6220 Il RAID Card amp C6220 II Onboard SATA Controller 14 About Your System Figure 1 3 Front Panel 3 5 x6 Hard Drives With Two System Board C6220 Onboard SATA Controller Figure 1 4 Front Panel 2 5 x24 Hard Drives With Four System Boards C6220 C6220 II RAID Card amp Onboard SATA Controller Figure 1 5 Front Panel 2 5 x16 Hard Drives With Two System Boards C6220 C6220 II RAID Card About Your System 15 Figure 1 6 Front Panel 2 5 x12 Hard Drives With two System Board C 6220 C6220 II Onboard SATA Controller of mee ZB i INOX Aa O NN REMENE ei SA i i JOD M W DO K NOTE For more information on the direction details of the 2 5 inch h
169. nufacturer See your safety information for additional information A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the system board assembly See Removing a System Board Assembly on page 170 2 Remove the air baffle See Removing the Air Baffle on page 172 Remove the expansion card assembly See Removing the Expansion Card on page 184 A CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery 4 Gently lift the battery out of the connector See Figure 3 66 Hold the new battery with the facing the positive side of battery connector See Figure 3 66 6 Insert the battery into the battery holder until it is seated in place See Figure 3 66 244 Removing and Installing System Components Figure 3 66 Replacing the System Battery 1 system battery 2 positive side of battery connector 3 negative side of battery connector Replace the system board assembly See Installing a System Board Assembly on page 171 8 Enter the System Setup program to confirm that the battery is opera
170. o all of HDDs Erase 4832 AHCI AMD Supports AMD inbox AHCI driver 4833 AHCI MS Supports Microsoft inbox AHCI driver 4834 Embedded Sets the SATA link rate at maximum as 6 0 Gbps SATA Link Rate 4835 Embedded Sets the SATA link rate at minimum as 1 5 Gbps For SATA Link Rate power consumption 4836 Embedded Sets the SATA link rate at minimum as 3 0 Gbps SATA Link Rate 4840 PCI E Slot Controls the level of ASPM supported on the PCI E Link ASPM of port All entry disabled 4841 PCI E Slot Controls the level of ASPM supported on the given PCI E ASPM Link of port LOs entry enabled 4842 PCI E Slot Controls the level of ASPM supported on the given PCI E ASPM Link of port L1 entry enabled 4843 PCI E Slot Controls the level of ASPM supported on the given PCI E ASPM Link of port LOs and L1 entry enabled 4844 PCI E Slot Controls the level of ASPM supported on the given PCI E ASPM Link of port LOs entry downstream enabled 4845 PCI E Slot Controls the level of ASPM supported on the given PCI E Link of port LOs entry downstream and L1 enabled ASPM j 132 Using the System Setup Program Token Setup option Description 4846 Onboard LAN Controls the level of ASPM supported to on board LAN ASPM All entry disabled 4847 Onboard LAN Controls the level of ASPM supported to on board LAN ASPM LOs entry enabled 4848 Onboard LAN Controls the level of ASPM support
171. olicy as balance Policy profile to configure all necessary settings 48D2 Energy Efficient Controls the energy efficient policy as low power profile to Policy configure all necessary settings 48D3 Direct Cache Disables the Direct Cache Access Access 48D4 Direct Cache Enables the Direct Cache Access Access 48D8 Load Requests a customized default of SETUP values on the Customized next boot Defaults 138 Using the System Setup Program Token Setup option Description 48DA Save Saves current settings to customized defaults of SETUP Customized on next boot Defaults 48DB N A Requests maximum performance settings of SETUP values on the next boot 48DC N A Requests a energy efficiency settings of SETUP values on the next boot 48DD N A Requests HPCC efficiency settings of SETUP values on the next boot Dell will provide the settings before A can BIOS 48DE EFI Shell Requests the EFI Shell as first boot device on the next boot 48DF Dell ePSA Requests auto launchs ePSA diagnostic tool on the next Diagnostic Tool boot 48E0 N A The NIC3 is used for Ist device of PXE boot on the next boot followed by NIC1 48E1 N A The NIC4 is used for Ist device of PXE boot on the next boot followed by NIC1 48E2 N A The NICS is used for Ist device of PXE boot on the next boot followed by NIC1 48E3 N A The NIC6 is used for Ist device of PXE boot on the next boot followed by
172. onents 273 Figure 3 88 Cable Routing Bottom Middle Plane to Direct Backplane for 12 x3 5 Hard Drive Configuration Beg i Aaa j i 1 o oe eee D ol B ltem Cable From To Bottom Middle Plane Direct Backplane Hard drive mini SAS connector for SATA2 hard drive backplane system board and 2 connectors 1 2 and 3 cable hard drive 1 2 3 and4 for system board 2 Jl from top to bottom Hard drive mini SAS connector for SATA2 hard drive backplane system board 3 and 4 connectors 1 2 and 3 cable hard drive 1 2 3 and4 for system board 4 J3 from top to bottom 274 Removing and Installing System Components Figure 3 89 Cable Routing Top Middle Plane to Direct Backplane for 24 x2 5 Hard Drive Configuration Q Removing and Installing System Components 275 Item Cable From To Top Middle Plane Direct Backplane Hard drive Mini SAS connector for SATA2 hard drive backplane system board and 2 connectors to 4 for cable hard drive 1 2 3 and4 system board 1 from Jl rig
173. onfiguration to POST e One Power Supply e One Processor CPU in socket CPU minimum for troubleshooting e One Memory Module DIMM installed in the socket Al K NOTE The three items above are the minimum configuration to POST When the PCI E slot 1 and slot 2 are to be used the processor 1 must be installed when the PCI E slot 3 is to be used both the processor 1 and processor 2 must be installed Safety First For You and Your System A WARNING Whenever you need to lift the system get others to assist you To avoid injury do not attempt to lift the system by yourself A WARNING Before removing the system cover disconnect all power then unplug the AC power cord and then disconnect all peripherals and all LAN lines A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Troubleshooting Your System 309 Installation Problems Perform the following checks when you troubleshoot installation problems e Check all cable and power connections including all rack cable connections e Unplug the power cord and wait for one minute Then reconnect the power cord and try again e
174. option Description 4880 Mezzanine Slot This feature will allow the users to electrically enable Mezzanine Slot 4881 lst Boot Device _ Sets Hard Disk as first boot device 4882 lst Boot Device _ Sets RAID as first boot device 4883 Ist Boot Device _ Sets USB Storage as first boot device 4884 Ist Boot Device _ Sets CD DVD ROM as first boot device 4885 2nd Boot Device Sets Network as 2nd boot device 4886 2nd Boot Device Sets Hard Disk as 2nd boot device 4887 2nd Boot Device Sets RAID as 2nd boot device 4888 2nd Boot Device _ Sets USB Storage as 2nd boot device 4889 2nd Boot Device Sets CD DVD ROM as 2nd boot device 488A 3rd Boot Device Sets Network as 3rd boot device 488B 3rd Boot Device Sets Hard Disk as 3rd boot device 488C _ 3rd Boot Device Sets RAID as 3rd boot device 488D __ 3rd Boot Device _ Sets USB Storage as 3rd boot device 488E 3rd Boot Device Sets CD DVD ROM as 3rd boot device 488F 4th Boot Device Sets Network as 4th boot device 4890 4th Boot Device Sets Hard Disk as 4th boot device 4891 4th Boot Device Sets RAID as 4th boot device 4892 4th Boot Device Sets USB Storage as 4th boot device 4893 4th Boot Device Sets CD DVD ROM as 4th boot device 4894 5th Boot Device Sets Network as 5th boot device 4895 5th Boot Device Sets Hard Disk as 5th boot device 4896 5th Boot Device Sets RAID as 5th boot device 4897 5th Boot Device _ Sets USB Storage as 5th boot device 4898 5th Boot D
175. or socket in the open position align the processor with the socket keys and set the processor lightly in the socket See Figure 3 20 CAUTION Do not use force to seat the processor When the processor is positioned correctly it engages easily into the socket Close the processor shield Rotate the socket release lever down until it snaps into place Using a clean lint free cloth remove the thermal grease from the heat sink Apply thermal grease evenly to the center of the top of the new Processor Removing and Installing System Components A CAUTION Using excess thermal grease can cause grease to contact the processor shield which can cause contamination of the processor socket 8 Place the heat sink on the processor See Figure 3 19 9 Using a Phillips screwdriver tighten the heat sink retention screws See Figure 3 19 10 Replace the system board assembly See Installing a System Board Assembly on page 171 11 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals 12 Press lt F2 gt to enter the System Setup program and check that the processor information matches the new system configuration See System Setup Options at Boot lt F2 gt Initiate Setup during POST lt F8 gt Load customized defaults lt F9 gt Load optimal defaults in Setup menu lt F10 gt Save Settings and exit in BIOS Setup 13 on page 68 Interposer Extender for 2U Node
176. or the time kept in the System Setup program the problem may be caused by software rather than by a defective battery Troubleshooting Power Supplies 1 Identify the faulty power supply by the power supply s fault indicator See Power and System Board Indicator Codes on page 30 CAUTION At least one power supply must be installed for the system to operate Operating the system with only one power supply installed for extended periods of time can cause the system to overheat 2 Reseat the power supply by removing and reinstalling it See Power Supplies on page 166 K NOTE After installing a power supply allow several seconds for the system to recognize the power supply and to determine if it is working properly The power indicator turns green to signify that the power supply is functioning properly If the problem persists replace the faulty power supply 3 Ifall troubleshooting fails see Getting Help on page 343 Troubleshooting System Cooling Problems A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that none of the following conditions exist e Sys
177. orts SATA hard drive only CAUTION Use only hard drives that have been tested and approved for use with the SAS SATA backplane Removing and Installing System Components 161 A CAUTION When installing a hard drive carrier ensure that the adjacent drives are fully installed Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier s shield spring and make it unusable A CAUTION To prevent data loss ensure that your operating system supports hot swappable drive installation See the documentation supplied with the operating system 1 Remove the four screws See Figure 3 9 2 Lift the hard drive out of the hard drive carrier Figure 3 9 Removing and Installing a Hard Drive from the Hard Drive Carrier 1 hard drive 2 screw 4 3 hard drive carrier 162 Removing and Installing System Components Installing a Hard Drive into a Hard Drive Carrier A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Place the hard drive into the hard drive carrier See Figure 3 9 2 Secure the hard drive to the h
178. ower supply label Removing and Installing System Components 167 2 Slide the new power supply into the chassis until the power supply is fully seated and the release lever snaps into place See Figure 3 13 3 Connect the power cable to the power supply and plug the cable into a power outlet K NOTE When installing a new power supply in a system with two power supplies allow several seconds for the system to recognize the power supply and determine its status 168 Removing and Installing System Components System Board Assembly Removing a Dummy System Board Tray A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the screw that secures the retaining latch See Figure 3 14 2 Press the retaining latch and slide the dummy system board tray out of the chassis See Figure 3 14 1 retaining latch 2 screw 3 dummy system board tray Removing and Installing System Components 169 Installing a Dummy System Board Tray A 1 2 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as autho
179. perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Removing and Installing System Components 259 A CAUTION If removed you must replace the power distribution board 2 and the power distribution board connector before replacing the power distribution board 1 1 If removed first place the power distribution board 2 in the system See Figure 3 77 Otherwise skip to step 5 K NOTE To install the power distribution board 2 below the power distribution board 1 angle the board during installation 2 Replace the screws securing the power distribution board 2 to the system See Figure 3 77 3 Replace the power distribution board connector See Figure 3 76 4 Connect all the cables to the power distribution board 2 See Figure 3 79 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped 5 Replace the power distribution board 1 to the system See Figure 3 75 6 Replace the screws securing the power distribution board 1 to the system See Figure 3 75 7 Connect all the cables to the power distribution board 1 See Figure 3 78 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or
180. persists after all memory modules have been checked see Getting Help on page 343 Troubleshooting Your System 319 Troubleshooting a Hard Drive A A l 320 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION This troubleshooting procedure can destroy data stored on the hard drive Before you proceed back up all files on the hard drive If your system has a RAID controller and your hard drives are configured in a RAID array perform the following steps a Restart the system and enter the host adapter configuration utility program by pressing lt Ctrl gt lt H gt for LSI 9265 or lt Ctrl gt lt C gt for a LSI 9210 8i HBA Card or LSI SAS 2008 mezzanine card See the documentation supplied with the host adapter for information about the configuration utility b Ensure that the hard drive s have been configured correctly for the RAID array c Take the hard drive offline and reseat the drive See Removing a System Board Assembly on page 170 d Exit the configuration utility and allow the system to boot to the operating system Ensure that the required devi
181. power wattage Chassis Level Capping Enables or disables the Chassis Level Capping Disabled default The default is referring from BMC The capping value range limits at power budget of PSU Chassis Power Capping design These is no default value Sled Power Capping The servers own capping infrastructure is able to 0 default determine power consumption of the sleds Using the System Setup Program 85 Emergency Throttling When the power emergency process starts an event will be generated by FCB And there is a record on the SELs FCB monitors the error conditions such as PSU lost over than the number of Redundant PSU PSU fail event OC UV OT Fan fail Ambient temp Power abnormal MIC card etc Enter the server BIOS setup screen 2 Enter Advanced Power Management Chassis Power Management Emergency Throttling and the following options are for Emergency Throttling functions e Chassis Level Policy This is the policy to take effect when the FCB detects an emergency event System base on this setting and have valid actions below Throttling Power throttles the server until the emergency event is cleared Power off Turns the servers off e Sled Level Policy System follows lt Chassis Level gt policy lt Power Off gt lt Throttling gt or lt Do Nothing gt when an emergency failure occurs If Sled Level Policy is set with lt Chassis Level gt it will follow the chassis policy 86 Usin
182. r 0 3 Disconnect front panel cables from the power distribution board See Figure 3 108 Note the routing of the cable on the chassis as you remove them from waow the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped Removing and Installing System Components 289 6 Remove the screws that secure the hard drive cage to the chassis See Figure 3 100 Figure 3 100 Removing and Installing the 2 5 Hard Drive Backplane for Expander Configuration 1 hard drive cage 2 screw 2 290 Removing and Installing System Components 7 Remove the screws that secure the front panel assemblies to the chassis See Figure 3 101 8 Remove the hard drive cage from the chassis See Figure 3 101 Figure 3 101 Removing and Installing the 2 5 Hard Drive Cage for Expander Configuration 1 hard drive cage 2 front panel assembly 2 3 screw 2 Removing and Installing System Components 291 9 Remove the screws that secure the expander card assembly to the hard drive cage See Figure 3 102 Figure 3 102 Removing and Installing the screws securing the expander card assembly to the hard drive cage 1 hard drive cage 2 screw 6 292 Removing and Installing System Components 10 Remove the expander card assembly from the hard drive cage See Figure 3 103 Figure 3 103 Removing and Installing the 2 5 Hard Drive Expander Card Assembly from the Hard D
183. r 3 5 inch hard drives Note the routing of the cable on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped Disconnect front panel cables from the power distribution board See Figure 3 108 or Figure 3 111 Note the routing of the cable on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped Remove the hard drive cage from the chassis See Figure 3 96 Disconnect the cable from the sensor board See Figure 3 108 Removing and Installing System Components 8 Remove the screw that secures the sensor board to the hard drive cage See Figure 3 107 9 Remove the sensor board from the hard drive cage See Figure 3 107 Figure 3 107 Removing and Installing the Sensor Board 1 sensor board 2 screw Installing the Sensor Board for 3 5 Hard Drive System A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Replace the sensor board into the hard drive cage See Figu
184. r Number 86h POST Error depend on platform 7 Event Direction 6Fh Bit 7 0 Assert Event Event Type Bit 6 0 Event Type Code 8 Event Datal AXh 00 System Firmware Error POST Error 9 Event Data2 XXh Upper Byte 10 Event Data3 XXh Lower Byte BIOS Recovery Event Byte Field Value Description l NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID Olh Generated by BIOS 4 Event Message 04h Event Message Format Format Version Revision 04h for this specification 5 Sensor Type 12h System Event 6 Sensor Number 89h BIOS Recovery fail depend on platform 7 Event Direction 6Fh Bit 7 0 Assert Event Event Type Bit 6 0 Event Type Code About Your System 45 Byte Field Value Description 8 Event Datal AXh 01h OEM BIOS recovery Event 9 Event Data2 XXh Olh Start Recovery 02h Recovery Success 03h Load Image Fail 04h Signed Fail 10 Event Data3 FFh FFh Not Present ME Fail Event Byte Field Value Description NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID Olh Generated by BIOS 4 Event Message 04h Event Message Format Format Version Revision 04h for this specification 5 Sensor Type 12h System Event 6 Sensor Number 8Ah ME fail depend on platform 7 Event Direction 6Fh Bit 7 0 Assert Event Event Type Bit 6 0 Event Type Code 8 Event Datal AXh 0lh OEM ME fail Event 9 Event Data2 XXh Olh ME fail 10 Event Data3 FFh FFh Not Presen
185. rd sescsessesseseseeseesteseeeesees 232 Installing the 10GbE Mezzanine Card sccsescsessecsesesessesteeeeeeeees 235 Mezzanine Card Bridge Board sssssssssssssssssssssssssssssesssssssessesessesseess 236 Removing the Mezzanine Card Bridge Board s ssssseeeeseeeeees 236 Installing the Mezzanine Card Bridge Board scscssseeseseeees 237 System MeMOry v2 2 sie ees aint esate 238 Memory Slot Features cccsccsscssscsessessessessesseesseeseesessessessssssssseeteaseases 238 Supported Memory Module Configuration cscscsessseseeeeeees 238 8 Contents Removing the Memory Modules seecesseseesessesseeeeseseeeeseeseeeees 240 Installing the Memory Modules ccsccssssssessssesesesssessssesesessseeseees 242 System Battery sasiccsicissccsccsaseteeecicnccciescissesesadscsssscnsssieecnscstacesivvsecsecssincasinctees 244 Replacing the System Battery c sccscscsssessesseeseseeseeseeseseeeteseesees 244 System Boards A N a 246 Removing a System Board sescsessecsessessesseessesessesseeseeseeseseeeaeeaeeaees 246 Installing a System BOard scesesssessessessessesseesseesesseeseesteseesesteeteseesses 248 Cable Routing for Onboard SATA Cables 1U Node escsese 249 Cable Routing for Onboard SATA Cables 2U Node with 3 5 HDDs 251 Cable Routing for Onboard SATA Cables 2U Node with 2 5 HDDs 253 Power Distribution Boards ssssss
186. rd Assembly A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Slide the system board assembly into the chassis until it snaps into place See Figure 3 15 2 Reconnect all the external cables to the system board 3 Replace the screw that secures the retaining latch See Figure 3 15 4 Tum on the system board by pressing the power button on the back panel and the attached peripherals K NOTE Contact technical support to add the service tag of the system board to match the service tag of the physical node Removing and Installing System Components 171 Air Baffle Removing the Air Baffle A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the system board assembly See Removing a System Board Assembly on page 170 2 When removing
187. rd drives diskette drives and peripherals Password protection from unauthorized use Power management features e When a configuration error is detected by the system and you are prompted to make changes to the Setup utility e When redefining the communication ports to prevent any conflicts e When changing the password or making other changes to the security setup K NOTE Only items in brackets can be modified Items that are not in brackets are display only System Setup Options at Boot lt F2 gt Initiate Setup during POST lt F8 gt Load customized defaults lt F9 gt Load optimal defaults in Setup menu lt F10 gt Save Settings and exit in BIOS Setup 68 Using the System Setup Program Boot Manager During BIOS POST press F11 can enter Boot Manager to select boot device Enter SETUP Boot Menu PXE iSCS1 Boot PowerEdge C6220 11 BIOS 2 0 2 BHC 2 13 Using the System Setup Program 69 If UEFI OS was installed the UEFI OS partition will be present on the boot option e Boot Manager UEFI Mode EFI Network O for IPv4 00 70 Using the System Setup Program Boot Manager Network NICI IBA XE Slot 0200 v2181 Console Redirection The console redirection allows a remote user to diagnose and fix problems on a server which has not successfully booted the operating system The centerpiece of the console redirection is the BIOS Console The BIOS Console is a Flash ROM re
188. rds the Internal RAID HBA card must be installed in the PCI E Gen3 x16 slot 2 and the external RAID Ext HBA card must be installed in the PCI E Gen3 x16 slot 1 Removing and Installing System Components 193 RAID Card The installation and removal procedures and cable routing for the RAID Cards including LSI 9265 8i with BBU LSI 9210 81 HBA and LSI 9285 8e with BBU are similar refer to the indications for details Summary of LSI 9265 81 with RAID Battery LSI 9210 81 HBA and LSI 9285 8e with RAID Battery Card Removal BBU Removal Cable Plan and Installation and Installation LSI 9265 81 See LSI 9265 See LSI 9265 Cable required for 1U Node with RAID 8i Card 8i RAID e Mini SAS cable Battery Battery e Mini SAS SGPIO cable e RAID battery cable Cable required for 2U Node e Mini SAS SGPIO cable e Mini SAS cable e RAID battery cable e Power cable LSI 9210 81 Same as LSI No RAID Battery Cable required for 1U Node HBA 9265 81 see LSI e Mini SAS cable 9265 81 Card e Mini SAS SGPIO cable Cable required for 2U node e Mini SAS cable e Mini SAS SGPIO cable e Power cable LSI 9285 8e Same as Same as LSI Cable required for 1U Node with RAID Expansion Card 9265 81 See LSI e RAID battery cable Battery see Figure 3 24 9265 81 RAID Cable required for 2U Node and Figure 3 27 Battery e RAID battery cable e Power cable Cable Routing e For cable routing insid
189. re 3 107 2 Replace the screw that secures the sensor board to the hard drive cage See Figure 3 107 3 Connect the sensor board cable to the sensor board See Figure 3 108 4 Replace the hard drive cage into the chassis See Figure 3 96 5 Replace the screws that secure the hard drive cage to the chassis See Figure 3 95 Removing and Installing System Components 301 6 Connect all the cables to the backplane See Figure 3 93 for 3 5 inch hard drives You must route these cables properly on the chassis to prevent them from being pinched or crimped 7 Connect front panel cables to the power distribution board See Figure 3 108 or Figure 3 111 You must route these cables properly on the chassis to prevent them from being pinched or crimped 8 Close the system See Closing the System on page 152 Replace the hard drives See Installing a Hard Drive into a Hard Drive Carrier on page 163 10 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Cable Routing for Sensor Board and Front Panel for 3 5 Hard Drive System 1 Connect the Y shaped cable for sensor board and front panel 2 to the connector on the power distribution board 1 and connect the other two ends of the cable to the connectors on the sensor board and the front panel 2 respectively 2 Connect the front panel cable to the connector on the power distribution board 1 and connect the other end of the cable to the
190. re 3 72 2 Connect the onboard SATA cable to the system board and connect the other end of the cable to the corresponding connectors on the other side of the system board See Figure 3 72 3 Connect the power cable to the system board and connect the other end of the cable to the corresponding connector on the interposer extender for 2U node See Figure 3 72 Figure 3 72 Cable Routing for Onboard SATA Cables 2U Node with 2 5 HDDs Removing and Installing System Components 253 Item Cable From System Board To Interposer Extender for 2U Node and System Board Onboard Onboard SATA SAS SATA input mini SAS output connector 0 connector 0 on the cable system board Onboard Onboard SATA SAS SATA input SATA connectors 4 amp 5 connectors 4 amp 5 on the cable system board Power cable Front panel connector Control connector J3 on the interposer extender for 2U node Power Distribution Boards Removing a Power Distribution Board A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE This system has two pow
191. rive Cage 1 hard drive cage 2 expander card assembly Removing and Installing System Components 293 11 Remove the screws that secure the backplane for expander configuration to the hard drive cage See Figure 3 104 12 Remove the backplane for expander configuration from the hard drive cage See Figure 3 104 Figure 3 104 Removing and Installing the Backplane for Expander Configuration from the Hard Drive Cage 1 hard drive cage 2 2 5 inch hard drive backplane for Expander Configuration 3 screw 11 294 Removing and Installing System Components Installing the 2 5 inch Hard Drive Backplane for Expander Configuration A 10 11 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Replace the backplane for expander configuration to the hard drive cage See Figure 3 104 Replace the screws securing the backplane for expander configuration to the hard drive cage See Figure 3 103 Install the expander card assembly to the hard drive cage See Figure 3 102 Replace the screws that secure the expander card assembly to the hard drive cage See Figure 3 102 Replace the har
192. rized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION Expansion cards can only be installed in the slots on the expansion card riser Do not attempt to install expansion cards directly into the riser connector on the system board Unpack the expansion card and prepare it for installation For instructions see the documentation accompanying the card Remove the system board assembly See Removing a System Board Assembly on page 170 Remove the four screws that secure the expansion card assembly Lift the expansion card assembly away from the system board assembly Remove the screw securing the filler bracket Grasp the filler bracket by its edges and carefully remove it from the riser card NOTE Keep this bracket in case you need to remove the expansion card Filler brackets must be installed over empty expansion cards slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Holding the card by its edges position the card so that the card edge connector aligns with the riser card on the riser card Insert the card edge connector firmly into the riser card until the card is fully seated Replace the screw securing the expansio
193. rized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Slide the dummy system board tray into the chassis until it snaps into place See Figure 3 14 Replace the screw that secures the retaining latch See Figure 3 14 Removing a System Board Assembly A 170 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE The illustration in this section shows a system with 1U node as an example It is recommended to turn off the system board by pressing the power button on the back panel and any attached peripherals Disconnect all the external cables from the system board Remove the screw that secures the retaining latch See Figure 3 15 Press the retaining latch and using the handle slide the system board assembly out of the chassis See Figure 3 15 Removing and Installing System Components 1 retaining latch 2 screw 3 handle 4 system board assembly Installing a System Boa
194. roduct documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the system board assembly See Removing a System Board Assembly on page 170 2 Disconnect all the cables from the 1GbE mezzanine card Remove the screws that secure the expansion card bracket See Figure 3 56 for 1U node See Figure 3 25 for 2U node 4 Lift the expansion card bracket out of the system board assembly See Figure 3 56 for 1U node See Figure 3 25 for 2U node Figure 3 56 Removing and Installing the Expansion Card Bracket Removing and Installing System Components 229 1 screw 3 2 expansion card bracket 3 system board assembly Remove the screws that secure the 1GbE mezzanine card assembly See Figure 3 57 6 Lift the 1GbE mezzanine card assembly away from the card bridge board on the system board See Figure 3 57 Figure 3 57 Removing and Installing the 1GbE mezzanine card assembly 1 screw 4 2 1GbE mezzanine card assembly 3 card bridge board 4 system board assembly 230 Removing and Installing System Components 7 Remove the two screws that secure the 1GbE mezzanine card to the bracket See Figure 3 58 8 Remove the 1GbE mezzanine card from the bracket See Figure 3 58 Figure 3 58 Removing and Installing the 1GbE Mezzanine Card 1 screw 2 2
195. ror Message Critical Interrupt Sensor Correctable MCU Parity Error Byte Field Value Description l NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID Olh Generated by BIOS 4 Event Message 04h Event Message Format Format Version Revision 04h for this specification 5 Sensor Type 13h Critical Interrupt 6 Sensor Number 77h SB Sensor ID depend on platform 7 Event Direction 6Fh Bit 7 0 Assert Event Event Type Bit 6 0 Event Type Code 8 Event Datal AXh 07h Correctable 08h Uncorrectable 9 Event Data2 XXh Bit 7 5Reserved Local error bit number 4 0 00000b HT Periodic CRC Error 00001b HT Protocol Error 00010b HT Flow Control Buffer Overflow 00011b HT Response Error 00100b HT Per Packet CRC Error 00101b HT Retry Counter Error 00111b MCU Parity Error 10 Event Data3 FFh FFh Not Present 42 About Your System POST Start Event Message System Event POST starts with BIOS xx xx xx Byte Field Value Description l NetFunLun 10h 2 Platform Event Command 02h 3 Generator ID Olh Generated by BIOS 4 Event Message 04h Event Message Format Format Version Revision 04h for this specification 5 Sensor Type 12h System Event 6 Sensor Number 81h POST Start depend on platform 7 Event Direction 6Fh Bit 7 0 Assert Event Event Type Bit 6 0 Event Type Code 8 Event Datal AXh 01h OEM System Boot Event 9 Event Data2 XXh 7 4 B
196. rsists replace the device If all troubleshooting fails see Getting Help on page 343 Troubleshooting a Serial I 0 Device l Turn off the system and any peripheral devices connected to the serial port Swap the serial interface cable with another working cable and turn on the system and the serial device If the problem is resolved replace the interface cable Turn off the system and the serial device and swap the device with a comparable device Turn on the system and the serial device If the problem is resolved replace the serial device If the problem persists see Getting Help on page 343 Troubleshooting a NIC l Restart the system and check for any system messages pertaining to the NIC controller Check the appropriate indicator on the NIC connector See LAN Indicators Management Port on page 28 e Ifthe link indicator does not light check all cable connections e If the activity indicator does not light the network driver files might be damaged or missing Remove and reinstall the drivers if applicable See the NIC s documentation e Change the auto negotiation setting if possible e Use another connector on the switch or hub If you are using a NIC card instead of an integrated NIC see the documentation for the NIC card 312 Troubleshooting Your System Ensure that the appropriate drivers are installed and the protocols are bound See the NIC s documentation Enter t
197. rvice technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION Expansion cards can only be installed in the slots on the expansion card riser Do not attempt to install expansion cards directly into the riser connector on the system board Unpack the LSI 9265 8i card and prepare it for installation For instructions see the documentation accompanying the card Remove the system board assembly See Removing a System Board Assembly on page 170 Connect the RAID battery cable to the BBU interposer card See Figure 3 37 Remove the screw securing the filler bracket Grasp the filler bracket by its edges and carefully remove it from the riser card NOTE Keep this bracket in case you need to remove the expansion card Filler brackets must be installed over empty expansion cards slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Connect the mini SAS SGPIO cables to the LSI 9265 8i card assembly See Figure 3 37 Holding the card by its edges position the card so that the card edge connector aligns with the riser card Insert the card edge conn
198. s 279 Item Cable From Bottom Middle Plane To Expander Card Hard drive backplane cable Mini SAS connector for system board 1 J1 Mini SAS connector 4 7 for system board 1 Hard drive backplane cable Mini SAS connector for system board 3 J3 Mini SAS connector 12 15 for system board 3 Direct Backplanes NOTE Following is the replacement procedure of SATA2 and SAS Direct Backplane for 3 5 inch hard drive systems Replacement procedure for 2 5 inch of K SATA2 and SAS Direct Backplane is similar to the Direct Backplane for 3 5 inch hard drive systems Removing the Direct Backplane A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 It is recommended to turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Remove all the hard drives See Removing a Hard Drive Carrier on page 160 3 Open the system See Opening the System on page 151 A CAUTION To prevent damage to the drives and backplane you must remove the hard drives from the system before removi
199. s Intel s processor allows the processor core to increase its frequency O01EB Turbo Mode Enables Intel s processor allows the processor core to increase its frequency O1F0 Embedded NIC3 Disables the system s third embedded network interface controller O1F Embedded NIC3 Enables the system s third embedded network interface controller but don t enable the NIC s associated PXE or RPL boot ROM O1F2 Embedded NIC3 Enables the system s third embedded network interface controller full function including its PXE boot ROM O1F3 Embedded NIC3 Enables NIC3 with iSCSI Remote Boot 0204 VT for Direct I O Disables Intel Virtualization Technology for Direct I O VT d that enhances I O support DMA when running a Virtual Machine Monitor 0205 VT for Direct I O Enables Intel Virtualization Terko ory for Direct I O VT d _ that enhances I O support DMA when running a Virtual Machine Monitor 0211 Internal USB This field disables the internal USB port PORT 0212 Internal USB This field enables the internal USB port PORT 021F Maximum This will set the Maximum Performance mode in the Performance system 0221 OS Control Allows OS to change the P state 0224 Embedded The embedded video controller is enabled and it is the Video Controller primary video device 0225 Embedded The embedded video controller is disabled Video Controller 022D Boot Mode Enables booting to Unified Extensible Firmware Interface UEFI capable operating
200. s are routed lower than the height of the CPU heat sinks Figure 3 33 Cable Routing Down 1U Node Pa A S A T a S qu 7 Removing and Installing System Components 201 Removing the LSI 9265 8i Card for 2U Node K NOTE The LSI 9265 8i card assembly should include the BBU interposer card which is connected to the LSI 9265 8i RAID battery The illustrations in this section are just for your removal and installation reference For more information of the LSI 9265 8i RAID battery see LSI 9265 8i RAID Battery on page 209 A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE The LSI 9265 8i card can be supported only on the 1 5U riser card For the information of the riser card see Removing the Riser card for 2U Node on page 218 1 Remove the system board assembly See Removing a System Board Assembly on page 170 2 Disconnect the two SAS SGPIO cables connecting to the LSI 9265 81 card assembly 3 Remove the five screws that secure the LSI 9265 81 card assembly See Figure 3 34 4 Lift the LSI 9265 81 card assembly out of the system board a
201. s in ANSI emulation model See also tokens BFh CO0h and D7h 401C Redirection After The BIOS console redirection if enabled continues to BIOS POST operate after the OS boot hand off Redirection After The BIOS console redirection if enabled operates 401D BIOS POST during the BIOS boot only and is disabled prior to OS boot hand off See also tokens BFh COh D7h 401Ah and 401Bh 4022 Ist Boot Device Whenever the BIOS boots the system the first PXE capable device is inserted as the first device in the boot sequence Enabling this feature causes the BIOS operation to occur on the next and all subsequent boots and causes al change in the system s defined boot sequence The BIOS chooses the first PXE capable device as the system s onboard network controller if present and enabled or the first bootable network device found in the system s standard PCI search order whichever comes first 4026 Manufacturing Enable the ne mode to bypass POST Mode tasks memory tests and F1 F2 prompts on specific error messages Used by Manutactnrines not for general customer use 128 Using the System Setup Program Token Setup option Description 4027 Manufacturing Disable the manufacturing mode to bypass POST Mode tasks memory tests and F1 F2 prompts on specific error messages Used by Manufacturing not for general customer use 4033 Serial Port Mode Console Redirection baud rate w
202. s that came with the product 1 Place the interposer extender for 2U node into the interposer extender tray See Figure 3 21 180 Removing and Installing System Components Replace the screws that secure the interposer extender for 2U node to the interposer extender tray for 2U node See Figure 3 21 Reconnect all the cables to the interposer extender for 2U node See Figure 5 11 Replace the system board assembly See Installing a System Board Assembly on page 171 Removing and Installing System Components 181 Removing the Interposer Extender Tray for 2U Node A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE This section is applicable to systems with 2U node only 1 Remove the system board assembly See Removing a System Board Assembly on page 170 2 Remove the interposer extender for 2U node See Figure 3 21 Remove the screws that secure the interposer extender tray to the system board See Figure 3 22 4 Lift the interposer extender tray out of the system board assembly See Figure 3 22 1 screw 4 2 interposer extender tray 3 system board assemb
203. shooting System Memory A 318 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE Invalid memory configurations can cause your system to halt at startup without video output See System Memory on page 238 and verify that your memory configuration complies with all applicable guidelines If the system is not operational turn off the system and attached peripherals and unplug the system from the power source Wait at least 10 seconds and then reconnect the system to power Turn on the system and attached peripherals and note the messages on the screen Go to step 10 if an error message appears indicating a fault with a specific memory module Enter the System Setup program and check the system memory settings See Main Screen on page 76 Make any changes to the memory settings if needed If the memory settings match the installed memory but a problem is still indicated go to step 10 Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 170 Reseat
204. sident utility that redirects input and output over a serial or modem connection The BIOS supports console redirection to a serial port If serial port based headless server support is provided by the system the system must provide support for redirection of all BIOS driven console I O to the serial port The driver for the serial console must be capable of supporting the functionality documented in the ANSI Terminal Definition Using the System Setup Program 71 After reconnecting the console if the display is abnormal it is recommended that you reflash the screen by pressing the lt Ctrl gt lt R gt The following are different modes for Console Redirection 1 External serial port 2 Internal serial connector as Serial Over LAN SOL 3 BMC SOL Enabling and Configuring Console Redirection External Serial Port To enable SOL feature in the external serial port mode perform the following steps Connect the serial cable to the serial port and host system For location of the serial port on the back panel see Figure 1 14 item 8 2 Enter the server BIOS setup screen Enter Set BMC LAN Configuration screen and verify the following settings e Remote Access enabled e Serial port number COM 1 e Serial Port Mode 115200 8 n 1 e Flow Control None e Redirection After BIOS POST Always e Terminal Type VT100 To do this see Remote Access Configuration on page 114 Note that the last four options need to sync with the host
205. simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the system board assembly See Removing a System Board y 5845 Assembly on page 170 176 Removing and Installing System Components 2 Remove the heat sink see Removing the Heat Sink on page 174 CAUTION The processor is held in its socket under strong pressure Be aware that the release lever can spring up suddenly if not firmly grasped Position your thumbs firmly over the processor socket release levers and release the levers from the locked position Rotate the levers 90 degrees upward until the processor is released from the socket See Figure 3 20 Rotate the processor shield upward and out of the way See Figure 3 20 Lift the processor out of the socket and leave the socket release levers up so that the socket is ready for the new processor See Figure 3 20 CAUTION Be careful not to bend any of the pins on the CPU socket when removing the processor Bending the pins can permanently damage the system board Be sure to properly align the process or notch to the socket and insert straight down Do not move from side to side Figure 3 20 Removing and Installing a Processor processor shield 2 processor notch in processor
206. ssembly See Figure 3 34 202 Removing and Installing System Components Figure 3 34 Removing the LSI 9265 8i Card Assembly for 2U Node LSI 9265 8i card assembly 2 screw 5 system board assembly Remove the four screws securing the LSI 9265 81 card lock cover See Figure 3 35 Remove the LSI 9265 81 card lock cover SeeFigure 3 35 Removing and Installing System Components 203 Figure 3 35 Removing the LSI 9265 8i Card Lock Cover 1 LSI 9265 8i card assembly 2 screws 4 3 expansion card lock cover 204 Removing and Installing System Components 7 Remove the screw securing the LSI 9265 81 card See Figure 3 36 8 Grasp the LSI 9265 81 card by its edges and carefully remove it from the riser card See Figure 3 36 If you are removing the card permanently install a metal filler bracket over the empty expansion slot opening and close the expansion card latch K NOTE You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 3 36 Removing the LSI 9265 8i Card from the 1 5U Riser Card 1 LSI 9265 8i card 2 screw 3 riser card 4 card holder Removing and Installing System Components 205 Installing the LSI 9265 81 Card for 2U Node A 10 206 CAUTION Many repairs may only be done by a certified se
207. ssembly onto the LSI9265 81 RAID battery tray See Figure 3 40 Tighten the screw securing the LS19265 8i RAID battery assembly See Figure 3 40 Connect the cable connecting to the LSI 9265 81 card When replacing the LSI9265 8i RAID battery assembly for 1U node skip to step 7 for 2U node continue the steps Replace the interposer extender tray See Removing the Interposer Extender Tray on page 182 Replace the interposer extender for 2U node See Removing the Interposer Extender for 2U Node on page 179 Install the system board assembly See Installing a System Board Assembly on page 171 Removing the LSI 9265 8i RAID Battery A K VWI 212 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE The information in this section applies only to systems with the optional RAID controller card Remove the system board assembly See Removing a System Board Assembly on page 170 Disconnect the cable connecting to the LSI 9265 81 card When removing the LSI 9265 81 RAID battery for 1U node skip to step 6 for 2U node continue the steps Remove the interposer
208. sssssssssssesssssseseeseesessssssseesstsenssesanssnsens 254 Removing a Power Distribution Board cccecesesseeeeesseeeeseeeeeees 254 Installing a Power Distribution Board csseceeesseeeeesteeteeeeeeeees 259 Cable Routing for Power Distribution Board c cscscsseseeeeeeees 261 Middle Planes scseiscstccseccscssscsccccoaecesestttveyeroaseuieutusesssteiscucnateseassosipicceutasccsstntees 264 Removing the Middle Planes c csscsssessssesseseseeeeeetesteseeeeseeseesees 264 Installing the Middle Planes c scsssssseseseeesesessesseeeeseeseeeseeaeeeees 270 Cable Routing for Middle Plane to Direct Hard Drive Backplane 273 Cable Routing for Middle Plane to 2 5 Hard Drive Backplane for Expander Configuration s csescsessessessessesseessessessesstestssteseesseaeeneeases 278 Direct Backplanes 35 5004 Sescin caiencaccitensaciiticssacinticss 280 Removing the Direct Backplane ccccsseceesesseeeeeseetesteseeeeeeeseeeees 280 Installing the Direct Backplane cccscceeceesessecesesteeeesteeeeeseeseeeees 285 2 5 inch Hard Drive Expander Configuration s ssssssssssseeeseees 287 Contents 9 CONTIQUP ATION snena a a 287 Installing the 2 5 inch Hard Drive Backplane for Expander Configuration a TEES ETT EEE TE AE 295 Front Panels snssssusuuusnssonuuunrennsuuunnnenononunnunnononnunnnnnnonnnunnnnnenononnnnnnnnnnnnnnnnnennnnna 296 Removing the Front Pa
209. steeeeeeeees 169 Installing a Dummy System Board Tray se ssessessecesesseesteeteeeesees 170 Removing a System Board AssembIly sesssessessesseesesseesteeeeeesees 170 Installing a System Board Assembly ccsesssesesessessesseestseeeeesees 171 r E E T 172 Removing the Air Baffle uu ccccsecsesessssssesssssssessssssssssesssssseessesesssees 172 Installing the Air Baffle c c cccccsececsessesescesesesseeeeeeseeseessneeeeeseeateeees 173 Heat Sami cu sisscescascetsccscecssstiteonctenensscebecanpchencestncetensunctiensstcuvetvapeieetictogtetaebndns 174 Removing the Heat Sink sccsesssessessessessesseeseeeeeeseeseesessesseeseeeteseesses 174 Installing the Heat Sink ccsessessessessessessesseesseeseeseestestesteseesteeaeeseeases 176 PROCOSSOMS 2c cecsctehosicveratecitsahcactcvnsstecascsove savcnetucascansasctesetccovecaecsresteyccuecesconeastees 176 Removing a Processor seseccecseseecesseseesessesseeeeseeseeesseeseeeesteaeeessneaeeeees 176 6 Contents Installing a ProC SSOF ccsecsecseseesessesesesseeseseeseeseeesseeseeeseeeaeeeeseeaeeeees 178 Interposer Extender for 2U Node cs csssessesessesseeseeesseeeseesseenneeeaeens 179 Removing the Interposer Extender for 2U Nod sccseseeeeees 179 Installing the Interposer Extender for 2U Node c cssseeesseeeee 180 Removing the Interposer Extender Tray for 2U Nod 000 182 Installing
210. system board 1 from top to bottom SATA2 and SAS connectors 1 2 and 3 for system board 3 from top to bottom backplane power connector for power supply 2 Jumpers and Connectors 329 2 5 Hard Drive Direct Backplane Figure 5 5 Front View of the Backplane toat l i i i ih wo ANEA OE ENEN N o ol 1 hard drive connectors 1 to 6 for 2 hard drive connectors 1 to 6 for system board 1 from left to right system board 2 from left to right 3 hard drive connectors 1 to 6 for 4 hard drive connectors 1 to 6 for system board 3 from left to right system board 4 from left to right 5 2 5 backplane 330 Jumpers and Connectors Figure 5 6 Back View of the Backplane 1 backplane power connector for 2 system fan board connector power supply 1 3 SATA2 and SAS connectors 1 to 6 4 SATA2 and SAS connectors 1 to 6 for system board 4 from right to left for system board 3 from right to left 5 SATA2 and SAS connectors 1 to 6 6 SATA2 and SAS connectors 1 to 6 for system board 2 from right to left for system board 1 from right to left 7 SGPIO connector A for system 8 SGPIO connector B for system board 1 board 1 9 SGPIO connector A for system 10 SGPIO connector B for system board 2 board 2 11 SGPIO connector A for system 12 SGPIO connector B for system board 3 board 3 13 SGPIO connector A for system 14 SGPIO Connector B for system board 4 board 4 15 backplane power connector for power supply 2
211. system board assembly See Installing a System Board Assembly on page 171 Reconnect the system to the electrical outlet and turn on the system and attached peripherals If the problem persists turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 170 Remove processor 2 See Removing a Processor on page 176 Install the system board assembly See Installing a System Board Assembly on page 171 Reconnect the system to the electrical outlet and turn on the system and attached peripherals If the problem persists the processor is faulty See Getting Help on page 343 Turn off the system and attached peripherals and disconnect the system from the electrical outlet Troubleshooting Your System 323 12 Remove the system board assembly See Removing a System Board Assembly on page 170 13 Replace processor 1 with processor 2 See Installing a Processor on page 178 14 Repeat step 9 through step 11 If you have tested both the processors and the problem persists the system board is faulty See Getting Help on page 343 IRO Assignment Conflicts Most PCI devices can share an IRQ with another device but they cannot use an IRQ simultaneously To avoid this type of conflict see the documentation for each PCI device for specific IRQ requirements Table
212. systems 124 Using the System Setup Program Token Setup option Description 022E Boot Mode Enables booting to legacy mode ensures p with operating systems that do not support UEFI 0231 Active All four cores of the processor are enabled This is Processor Cores applicable for Quad core processor only 0232 Active Two cores of the processor are enabled This is applicable Processor Cores for Quad core and Dual core processors 0233 Active Single core of the processor is enabled This is applicable Proc ss r Cores TOT Dda and Dual Core processors 024B C States Sets to enable default the processor can operate in all available Power C States 024C IC States Sets to disable there are no C states available for the processor 024D Pause on Errors Enables the BIOS from prompting for F1 F2 on error BIOS pauses at F1 F2 prompt 024E Pause on Errors Disables the BIOS from prompting for F1 F2 on error BIOS pauses at F1 F2 prompt 024F Quiet Boot Enables the display of the splash or summary screen rather than the detail of the POST flow 0250 Quiet Boot Disables the display of the splash or summary screen The user is able to see the detail of the POST messages 0251 N A The first NIC is used for PXE boot followed by NIC2 0252 N A The second NIC is used for PXE boot followed by NICI 0254 3F8h 2F8h By default set rear serial port address as 0x3F8 and internal serial port
213. t The function of jumpers installed on 3 5 HDD direct backplane and 2 5 HDD direct backplane is the same Following is an example using the jumpers installed on 3 5 HDD direct backplane Figure 5 20 Jumper Installed on Direct Backplane J1 D a a BE eo ee Gua eo SS Ue Se SS Ose Table 5 3 Jumpers Installed on Direct Backplane Jumper Function SW pin1 2 Reserved SW2 pin3 4 Reserved SW3 pin5 6 SGPIO IC Select SW4 pin7 8 MFG Test Ea and the default state is not active state 342 Jumpers and Connectors Disable e a Gp e 9 21 Off Disable Disable Disable Disable Enable On Enable Enable Enable Enable NOTE The in the table of direct backplane jumper describes the default status Getting Help Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit dell com support Click your country region at the bottom of the page For a full listing of country region click All Click All Support fro
214. t SEL Generator ID Generator ID BIOS 0x0001 BMC 0x0020 ME 0x002C Windows 2008 0x0137 46 About Your System Sensor Data Record K NOTE The abbreviations used in the following table are SI Sensor Initialization DM Deassertion Mask SC Sensor Capabilities RM Reading Mask AM Assertion Mask TM Settable Readable Threshold Mask Event Log Only the sensor will be only used to explain event log and will show disable about sensor state Record Sensor Sensor Sensor Event Reading Offset ID Numbe Name Type Type 0004h 0x01 SEL Fullness Event Logging Sensor specific 6Fh SI 67h SC 40h AM Disabled 10h 0035h DM 0000h RM 0035h 0001h 0x02 Pl Processor 07h Sensor specific 6Fh SI 01h SC 40h AM ThermalTrip 0002h DM 0000h RM 0002h 0002h 0x03 P2 Processor 07h Sensor specific 6Fh SI 01h SC 40h AM ThermalTrip 0002h DM 0000h RM 0002h 0003h 0x04 CPU ERR2 Processor 07h Sensor specific 6Fh SI 01h SC 40h AM 0001h DM 0000h RM 0001h 0005h 0x05 12V Standby Voltage 02h Threshold 01h SI 7Fh SC 59h AM 7A95h DM 7A95h TM 3F3Fh About Your System 47 Record Sensor Sensor Sensor Event Reading Offset ID Numbe Name Type Type 0007h 0x06 5V Voltage 02h Threshold 01h SI 7Fh SC 59h AM 7A95h DM 7A95h TM 3F3Fh 0006h 0x07 5V Standby Voltage 02h Threshold 01h SI 7Fh SC 59h AM 7A95h DM 7A95h TM 3F3Fh 0009h 0x08 3 3V Voltage 02h
215. t See Figure 3 45 4 Pull the riser card away from the expansion card bracket See Figure 3 45 Figure 3 45 Removing and Installing the Riser card 1 screw 2 2 riser card 3 expansion card bracket 216 Removing and Installing System Components Installing the Riser card for 1U Node A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Place the riser card into the expansion card bracket See Figure 3 45 2 Replace the two screws securing the riser card to the expansion card bracket See Figure 3 45 3 Install the expansion card See Installing the Expansion Card for 1U Node on page 186 4 Replace the system board assembly See Installing a System Board Assembly on page 171 Cable Routing for Riser Card 1U Node l1 Connect the USB cable to the 1U riser card and connect the other end of the cable to the corresponding connectors on the system board See Figure 3 46 Item Cable From To Riser Card System Board USB cable USB connector intern
216. t covered by your warranty Read and follow the safety instructions that came with the product Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 170 Ensure that each expansion card is firmly seated in its connector See Installing the Expansion Card on page 186 Install the system board assembly See Installing a System Board Assembly on page 171 Reconnect the system to the electrical outlet and turn on the system and attached peripherals If the problem is not resolved see Getting Help on page 343 Troubleshooting Your System Troubleshooting Processors A 10 11 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system board assembly See Removing a System Board Assembly on page 170 Ensure that each processor and heat sink are properly installed See Installing a Processor on page 178 Install the
217. t Your System 19 Table 1 2 Hard Drive Status Indicators For 2 5 Expander Configuration Hard Drive Backplane for Hard Activity LED Status LED Controller Drive Function Green Green Amber Type LSI 9265 SAS Slot Empty Off Off Off LSI 2008 SATA2 Drive On line Blinking On Off LSI 9210 when active Drive Identify Blinking On Off Preparing for when active 250 ms Removal Off 250 ms Drive Rebuild Blinking On Off when active 400 ms Off 100 ms Drive Failed Off Off On 150 ms Off 150 ms Predicted Blinking On Off Failure SMART when active 500 ms 500 ms Off On 500 ms 500 ms Off Off 1000 ms 1000 ms Rebuild Abort Off On Off 3000 ms 6000 ms Off On 9000 ms 3000 ms Off 000 ms 20 About Your System Service Tag The Service Tag locations for 1U node 2U node and the chassis are as follows Figure 1 9 Service Tag Location for 1U Node ail es Aa Figure 1 10 Service Tag Location for 2U Node siol To Io To Cooconooocro Mg JE CEEE Mi iie ie l 2Co fi Ea H Gila ia 3 iai About Your System 21 Figure 1 11 Service Tag Location on the Left Front Panel Figure 1 12 Service Tag Location on the Chassis 22 About Your System The linkage of 12 hard drives for four system boards is presented as below Refer to Front Panel Features and Indicators on page 14 for other configurations Figure 1 13 Service Tag Linkage E
218. tate was in when power was lost 00A3 Restoreon AC __ After an AC power loss when AC power is restored the Power Loss system will power on 00BA Embedded NIC2 Disable the system s secondary embedded network interface controller 00BB Embedded NIC2 Enable the system s secondary embedded network interface controller but don t enable the NIC s associated PXE or RPL boot ROM 00BC Embedded NIC2 Enable the system s secondary embedded network interface controller full function including its PXE boot ROM 00BF Remote Access Serial Console Redirection Off 00C0 Serial port Serial Console Redirection On output to COM1 See also number token D7h 00C1 Power Button Default Enables Power Button to turn off system 00C2 Power Button Disables Power Button to turn off system 00D1 Hyper Threadin Enables Hyper Threading Technology g Technology 00D2 Hyper Threading Disables Hyper Threading Technology Technology 00D7 Serial port Serial Console redirection ON output to COM2 Number 120 Using the System Setup Program Token Setup option Description 00D8 Load Optimal Requests a optimal default of SETUP values on the next Defaults boot 00FE Legacy USB System does not provide legacy USB support for operating Support system OOFF Legacy USB System provides legacy USB support for operating system Support 0117 SATA Port0 Sets the 1st Serial ATA driv
219. tem configuration jumper describes the default status and the default state is not active state 340 Jumpers and Connectors System Configuration Jumper Settings on the C6220 System Board The function of system configuration jumper installed on each C6220 system board is shown below Figure 5 19 System Configuration Jumpers on the C6220 System Board 21 21 0 C om C sm C 3 C a O C ca o CD cms 321 321 4 o o Cg Disable Enable Table 5 2 System Configuration Jumper on the C6220 System Board Jumper Function Off On 1 Service Mode Disable Enable 2 NVRAM Clear Disable Enable 3 BIOS Recovery Disable Enable O ME Firmware Recovery Disable Enable Q MEDBG1 Disable Enable Q Power Button Pass Disable Enable Jumper Function Pin1 2 Pin2 3 oO PWRD_EN Enable Disable NOTE The in the table of system configuration jumper describes the default status and the default state is not active state KN Jumpers and Connectors 341 Direct Backplane Jumper Settings A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the produc
220. tem cover cooling shroud drive blank power supply blank or front or back filler panel is removed 316 Troubleshooting Your System e Ambient temperature is too high e External airflow is obstructed e Cables inside the system obstruct airflow e An individual cooling fan is removed or has failed See Troubleshooting a Fan on page 317 Troubleshooting a Fan A v A W N CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Locate the faulty fan indicated by the diagnostic software Turn off the system and all attached peripherals Open the system See Opening the System on page 151 Reseat the fan s power cable Restart the system If the fan functions properly close the system See Closing the System on page 152 If the fan does not function turn off the system and install a new fan See Cooling Fans on page 154 Restart the system If the problem is resolved close the system See Closing the System on page 152 If the replacement fan does not operate see Getting Help on page 343 Troubleshooting Your System 317 Trouble
221. th 2U Node 1 system board assembly 2 2 power supply 2 3 power distribution board 2 4 cooling fan 4 5 hard drive bay 6 hard drive 12 Cooling Fans Removing a Cooling Fan AN WARNING Do not attempt to operate the system without the cooling fans A WARNING The cooling fan can continue to spin for some time after the system has been powered down Allow time for the fan to stop spinning before removing it from the system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 154 Removing and Installing System Components 1 It is recommended to turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Open the system See Opening the System on page 151 Disconnect the fan s power cable from the power distribution board 1 Note the routing of the cable through the cable tie as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 4 Directly lift the cooling fan cage out of the chassis See Figure 3 4 1 locking clips 2 2 cooli
222. the memory modules in their sockets See Installing the Memory Modules on page 242 Install the system board assembly See Installing a System Board Assembly on page 171 Troubleshooting Your System 10 11 12 13 14 15 16 17 Reconnect the system to its electrical outlet and turn on the system and attached peripherals Enter the System Setup program and check the system memory settings See Main Screen on page 76 If the problem is not resolved proceed with the next step Turn off the system and attached peripherals and disconnect the system from the power source Remove the system board assembly See Removing a System Board Assembly on page 170 If a diagnostic test or error message indicates a specific memory module as faulty swap or replace the module To troubleshoot an unspecified faulty memory module replace the memory module in the first memory module socket with a module of the same type and capacity See Installing the Memory Modules on page 242 Install the system board assembly See Removing a System Board Assembly on page 170 Reconnect the system to its electrical outlet and turn on the system and attached peripherals As the system boots observe any error message that appears and the diagnostic indicators on the front of the system If the memory problem is still indicated repeat step 10 through step 16 for each memory module installed If the problem
223. ting properly See Using the System Setup Program on page 68 9 Enter the correct time and date in the System Setup program s Time and Date fields 10 Exit the System Setup program Removing and Installing System Components 245 System Board Removing a System Board A A 9 246 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Remove the system board assembly See Removing a System Board Assembly on page 170 Remove the air baffle See Removing the Air Baffle on page 172 Remove the expansion card assembly See Removing the Expansion Card on page 184 Remove the heat sinks See Removing the Heat Sink on page 174 Remove the memory modules See Removing the Memory Modules on page 240 If installed remove the SAS mezzanine card 1GbE mezzanine card or 10GbE mezzanine card See Removing the LSI 2008 SAS Mezzanine Card on page 222 Removing the 1GbE Mezzanine Card on page 229 and Removing the 1OGbE Mezzanine Card on page 232 Disconnect all the cables from the system board Remove the eight screws and then slide the system board See Fi
224. tion y 2 PCLE card 58 About Your System w o mezzanine card 130W 4 core 24 HDD 24 HDD 16 HDD 8 HDD Full Full Full 16 DIMM configuration configuration configuration y 1 PCLE card w o mezzanine 135W 8 HDD 16 HDD 4 HDD not support Full Full 16 DIMM configuration configuration w 2 PCLE card w o mezzanine card About Your System 59 C6220 II System Configuration Limitations by Intel Xeon Processor E5 2600 v2 product family K NOTE The full configuration includes two processors sixteen DIMMs one PCI E card for 1U node two PCI E cards for 2U node and one mezzanine card K NOTE To ensure the regular thermal in the system when the processors are mixedly installed the HDD configurations of the entire chassis follow the rules regarding to the sled which is installed with the most demanding processor System Configuration Limitations by Intel Xeon Processor E5 2600 v2 product family Processor Bin 1U 1 4 Node 2U 1 2 Node 1U 1 4 Node 2U 1 2 Node 3 5 HDDs 3 5 HDDs 2 5 HDDs 2 5 HDDs 60W 10 HDDs 12 HDDs 24 HDDs 24 HDDs E5 2630Lv2 Full Full Full Full configuration configuration configuration configuration 70W 10 HDDs 12 HDDs 24 HDDs 24 HDDs E5 2650Lv2 Full Full Full Full configuration configuration configuration configuration 80W 12 HDDs 12 HDDs 24 HDDs 24 HDDs E5 2630v2 Full Full Full Full E5 2620v2 confi
225. to 1866MT s e Max capacity 512GB with 32GB RDIMM LRDIMM e Support DDR3 DDR3L e Support ECC K NOTE To operate under 1866MT s requires Xeon E5 2600 v2 processor with 1 5v RDIMM on 1 DPC K Note Linux operating system does not support the S4 hibernation mode Supported Memory Module Configuration For the sequence of the sixteen memory module sockets see Figure 3 63 The system requires at least one memory module installed on processor 1 s DIMM slot 1 in order to be booted up When you insert the memory module s always start with CHA_A1 The optimized memory module installation sequence is 1 2 3 4 5 6 7 8 See Table 3 2 and Table 3 3 for possible memory configurations 238 Removing and Installing System Components Figure 3 63 DIMM Slot Locations 1 Ww J oS e 1 DIMM_A3 2 DIMM_A7 3 DIMM_A4 4 DIMM_A8 5 DIMM_B1 6 DIMM_B5 7 DIMM_B2 8 DIMM_B6 9 DIMM_B3 10 DIMM_B7 11 DIMM_B4 12 DIMM_B8 13 DIMM_A1 14 DIMM_A5 15 DIMM_A2 16 DIMM_A6 Table 3 2 Memory Module Configurations for Single Processor Processor 1 Memory CHA CHB CHC CHD Module Al AS A2 A6 A3 A7 A4 A8 1 i 2 a Vv _ AE F as ae ee 4 vo vo V ve jlo 4 s oe te oe e s v lvtiviviv 7 7 7 Removing and Installing System Components 239 Ta
226. tton is pushed the ind icator button for system s blue status indicator on system board 2 the front and back blink until the 6 System identification button is pushed again indicator button for system board 4 8 System identification indicator button for system board 3 a Hard Drives Up to twelve hot swappable 3 5 inch hard drives Up to twenty four hot swappable 2 5 inch hard drives Drive Cover Applicable only for 2 5 inch hard drive system This is not a usable drive slot About Your System 17 Hard Drive Indicator Patterns Figure 1 7 3 5 inch Hard Drive Indicators 1 hard drive activity indicator 2 hard drive status indicator green green and amber Figure 1 8 2 5 inch Hard Drive Indicators 1 hard drive status indicator green 2 hard drive activity indicator and amber green 18 About Your System Table 1 1 Hard Drive Status Indicators For 3 5 2 5 Direct Hard Drive Backplane Controller Hard rancor Activity LED Status LED Drive Type Green Green Amber Onboard SATA2 Drive on line Off On Off Controller Blinking when active Fail Off On Off LSI 9265 SAS Slot Empty Off Off Off LSI 2008 SATAZ Drive On Blinking On Off LSI 9210 line Aca f HR ine Access when active Drive Fail Off Off On 150 ms Off 150 ms Drive Rebuild Blinking On 400 ms Off when active Off 100 ms Drive Identify Blinking On 250ms Off when active Off 250 ms Abou
227. up message when the option is changing C7 State If support Enabled default Enabled The C7 is enabled by default Disabled The C7 is disabled by users in their own liability There will be warning message in both the BIOS Setup help text and the pop up message when the option is changing XD Bit Capability Enabled default Intel processors that support the eXecute Disabled XD feature will Enable Disable report the support to the operating system If the operating system supports this extended paging mechanism it will provide some protection against software viruses that exploit Direct Cache Access Enables Disables the Direct Cache Access Enabled default Hyper Threading Technology Enables Disables Hyper Threading Technology Enabled default CPU RAPL Big Dial Sets off to disable CPU RAPL feature Power Limit Watt CPU RAPL Big Dial CPU RAPL Small Using the System Setup Program 91 Option Description Scorpion Nemo only Dial Off default CPU RAPL Small Dial Power Limit Watt CPU RAPL Big Dial CPU Scorpion Nemo only se 0 default Prefetch Configuration Configures Prefetch Invisible if CPU do not support 92 Using the System Setup Program Prefetch Configuration Adjacent Cache Line Prefetchi lt Fnabled gt ed Option Description Adjacent Cache Prefetch Includes MLC Spatial Prefetcher Enabled default Disabled
228. uration configuration OAE wo Tiezzanin card or PCI E card About Your System 63 Matrix of Fresh Air Support of 1U node with 2 5 HDD configuration CPU Power 10 30 C 35 C 40 C 45 C 80W 24 HDDs 24 HDDs 20 HDDs 12 HDDs Full Full Full 16 DIMMs configuration configuration configuration wo mezzanine or PCI E card 95W 24 HDDs 24 HDDs 12 HDDs 4 HDDs Full Full Full 8 DIMMs configuration configuration configuration w o PCLE card w o mezzanine card 115W 24 HDDs 24 HDDs 12 HDDs 4 HDDs Full Full Full 8 DIMMs configuration configuration configuration w o PCLE card w o mezzanine card E5 2600 130W 24 HDDs 16 HDDs 8 HDDs not support 8 core Full Full 16 DIMMs E5 2600 v2 configuration configuration o mezane BOW 12 10 or PCI E card core E5 2600 130W 12 HDDs 4 HDDs not support not support 4 core Full 16 DIMMs E5 2600 v2 configuration wo mezzanine 130W 8 6 4 or PCLE card core E5 2600 135W 4 HDDs not support not support not support 16 DIMMs w o PCI E card w o mezzanine card 64 About Your System Matrix of Fresh Air Support of 2U node with 3 5 HDD configuration CPU Power 10 30 C 35 C 40 C 45 C 60W 12 HDDs 8 HDDs 4 HDDs Full configuration 16 DIMMs 8 DIMMs without 1 PCI E card mezzanine card 70W 12 HDDs 8 HDDs 4 HDDs Full configuration Full 8 DIMMs configuration 1PCLE card 80W 12 HDDs 12 HDDs 8
229. urned off for long periods of time for weeks or months the NVRAM may lose its system configuration information This situation is caused by a defective battery 1 Re enter the time and date through the System Setup program See System Setup Options at Boot lt F2 gt Initiate Setup during POST lt F8 gt Load customized defaults lt F9 gt Load optimal defaults in Setup menu lt F10 gt Save Settings and exit in BIOS Setup 2 on page 68 3 Turn off the system and disconnect it from the electrical outlet for at least one hour 4 Reconnect the system to the electrical outlet and turn on the system 5 Enter the System Setup program If the date and time are not correct in the System Setup program replace the battery See Replacing the System Battery on page 244 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product If the problem is not resolved by replacing the battery see Getting Help on page 343 Troubleshooting Your System 315 K NOTE Some software may cause the system time to speed up or slow down If the system seems to operate normally except f
230. ve all the hard drives See Removing a Hard Drive Carrier on page 160 Open the system See Opening the System on page 151 Disconnect all the cables from the backplane See Figure 5 6 for 2 5 inch hard drives Note the routing of the cable on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped Disconnect front panel cables from the power distribution board See Figure 3 108 or Figure 3 111 Note the routing of the cable on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped Remove the hard drive cage from the chassis See Figure 3 96 Disconnect the cable from the sensor board assembly See Figure 3 111 Removing and Installing System Components 8 Remove the screw that secures the sensor board assembly to the hard drive cage See Figure 3 109 9 Remove the sensor board assembly from the hard drive cage See Figure 3 109 Figure 3 109 Removing and Installing the Sensor Board Assembly 1 sensor board assembly 2 screw 2 Removing and Installing System Components 305 10 1 Remove the screw that secures the sensor board to the sensor board holder See Figure 3 110 Remove the sensor board from the sensor board holder See Figure 3 110 Figure 3 110 Removing and Installing the Sensor
231. vice and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Place the lower middle plane into the chassis See Figure 3 86 2 Replace the screws that secure the lower middle plane to the chassis See Figure 3 86 3 Connect all the cables to the lower middle plane You must route these cables properly on the chassis to prevent them from being pinched or crimped 270 Removing and Installing System Components 10 11 12 13 14 15 16 17 Secure the screws that secure the power cables to the lower middle plane Replace the power cable cover to the lower middle plane Place the middle plane holder into the chassis See Figure 3 85 Replace the screws that secure the middle plane holder to the chassis See Figure 3 85 Place the mid plane holder support into the chassis See Figure 3 84 Replace the screws that secure the mid plane holder support to the chassis See Figure 3 84 Place the upper middle plane on the mid plane holder See Figure 3 83 Replace the screws that secure the middle plane to the middle plane holder See Figure 3 83 Connect all the cables to the upper middle plane You must route these cables properly on the chassis to prevent them from being pinched or crimped Secure the screws that secure the power cables to the upper middle plane Replace the power cable cover to the upper lower midd
232. wer Management option provides Chassis PSU Configuration Option Description Chassis PSU Configuration The option provides management and monitoring of PSUs and the minimum set of requirements that this server must satisfy Power Capping The setting controls servers loading limited in selected watts Emergency Throttling This is the policy to take effect when the server detects an emergency failure 80 Using the System Setup Program Chassis PSU Configuration Enter the server BIOS setup screen 2 Enter Advanced Power Management Chassis Power Management Chassis PSU Configuration and the following options are for Chassis PSU Configuration functions Required Power Supplies Sets the number of power supplies that is required to run the servers in the chassis Redundant Power Supplies Sets the number of power supplies that is redundant The Boundaries of PSU Configuration PSU Number Required PSU Redundant PSU gt 2 0 l l l l 0 Using the System Setup Program 81 Option Description Required Power Supplies This is the number of power supplied that is required to run the servers in the chassis The default is referring from FCB F W thru BMC by IPMI command Redundant Power Supplies This is the number of power supplied that is redundant The default is referring from BMC Power Capping Enter the server BIOS setup screen 2 Enter Advanced
233. ystem board 2 and 4 7 2x17pin control connector for 8 1x8pin control connector to hard system board 1 and 3 drive backplane 9 front panel connector for system board 3 and 4 338 Jumpers and Connectors Power Distribution Board 2 Connectors Figure 5 16 Power Distribution Board 2 Connectors 1 1 bridge card connector 2 1x10pin control connector Sensor Board Connectors Figure 5 17 Sensor Board Connectors 1 2 i m Boo 4 o 1 power connector 2 sensor board Jumpers and Connectors 339 Jumper Settings A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product System Configuration Jumper Settings on the C6220 II System Board The function of system configuration jumper installed on each C6220 II system board is shown below Figure 5 18 System Configuration Jumpers on the C6220 II System Board Table 5 1 System Configuration Jumper on the C6220 II System Board Jumper Function Off 1 NVRAM clear Disable Jumper Function Pin1 2 2 PWRD_EN Enable p 321 Enable On Enable Pin2 3 Disable K NOTE The in the table of sys
234. zanine card assembly 1 screw 4 2 10GbE mezzanine card assembly 3 card bridge board 4 system board assembly 234 Removing and Installing System Components 7 Remove the two screws that secure the 1OGbE mezzanine card to the bracket See Figure 3 61 8 Remove the 1OGbE mezzanine card from the bracket See Figure 3 61 Figure 3 61 Removing and Installing the 10GbE Mezzanine Card 1 screw 2 2 mezzanine card bracket 3 10GbE mezzanine card Installing the 10GbE Mezzanine Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Attach the 10GbE mezzanine card to the bracket by aligning the four ports to the corresponding port slots on the bracket See Figure 3 61 2 Install the screws to secure the 1OGbE mezzanine card to the bracket See Figure 3 61 3 Install the 1OGbE mezzanine card assembly to the card bridge board on the system board assembly See Figure 3 60 4 Install the screws to secure the 1OGbE mezzanine card assembly to the Removing and Installing System Components 235 system board assembly See Figure 3 60 Place the expansion card bracket into the system board asse

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