Dell OptiPlex 580 (Early 2010) Desktop Service Manual
Contents
1. 1 Follow the procedures in Before Working Inside Your Computer 2 Rotate the release tab on the card retention latch upwards 3 Pull the release lever away from the card and then ease the card up and out of its connector on the system board Replacing Expansion Cards To replace expansion cards perform the above steps in reverse order Back to Contents Page Back to Contents Page Fan Dell OptiPlex 580 Service Manual Desktop WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_ compliance Removing the Fan 1 Follow the procedures in Before Working Inside Your Computer 2 Disconnect the fan power cable from the system board 3 Pull out the fan retention tab and then shift the fan towards the system board 4 Lift the fan and remove it from the computer Replacing the Fan To replace the fan perform the above steps in reverse order Back to Contents Page Back to Contents Page Hard Drive Dell OptiPlex 580 Service Manual Desktop WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_ compliance2. Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins gt b DBP PB PB CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned K NOTE The color of your computer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the computer 1 Ensure that your work surface is flat and clean to prevent the cover from being scratched 2 Turn off your computer see Turning Off Your Computer A CAUTI ON To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device Disconnect all network cables from the computer Disconnect your computer and all attached devices from their electrical outlets Press and hold the power button while the computer is unplugged to ground the system board Remove the cover BAR CAUTI ON Before touching anything inside your computer ground yo
3. Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the optical drive from the computer 3 Disconnect the hard drive data cable from the hard drive c P iS eee 4 Disconnect the hard drive power cable from the hard drive ri 5 6 Lift the hard drive and remove it from the computer Replacing the Hard Drive To replace the hard drive perform the above steps in reverse order Back to Contents Page Back to Contents Page Heat Sink and Processor Dell OptiPlex 580 Service Manual Desktop A WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_ compliance Removing the Heat Sink and Processor 1 Follow the procedures in Before Working Inside Your Computer 2 Loosen the captive screws on each side of the heat sink J hi Ta 3 Rotate the heat sink upwards TTI ee i 4 Lift the heat sink and remove it from the computer 5 Slide the release lever from under the center cover latch and rotate the release lever upward Lift the processor cover 6 Remove the processor from the computer 7 A CAUTI ON When replacing the processor do not touch any of the pins inside the socket or allow any objects to fall on the pins in the s
4. Replacing the Cover To replace the cover perform the above steps in reverse order Back to Contents Page Back to Contents Page Diagnostics Dell OptiPlex 580 Service Manual Desktop Dell Diagnostics Power Button Light Codes Beep Codes Diagnostic Lights Dell Diagnostics When to Use the Dell Diagnostics It is recommended that you print these procedures before you begin K NOTE The Dell Diagnostics software works only on Dell computers K NOTE The Drivers and Utilities media is optional and may not ship with your computer Enter system setup see Entering System Setup review your computer s configuration information and ensure that the device you want to test displays in System Setup and is active Start the Dell Diagnostics from either your hard Drivers and Utilities media Starting the Dell Diagnostics From Your Hard Drive 1 Turn on or restart your computer 2 When the DELL logo appears press lt F12 gt immediately K NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from your Drivers and Utilities media If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then shut down your computer and try again 3 When the boot device list appears highlight Boot to Utility Partition and press lt Enter gt 4 When the Dell Diagnostics Main Menu appears se
5. Your Computer 2 Disconnect the O panel cable 3 Remove the screw that secures the I O panel to the chassis 4 Rotate the I O panel away from the edge of the computer and remove it from the computer Replacing the I O Panel To replace the I O panel perform the above steps in reverse order Back to Contents Page Back to Contents Page Memory Dell OptiPlex 580 Service Manual Desktop WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_ compliance Removing a Memory Module 1 Follow the procedures in Before Working Inside Your Computer 2 Press down on the memory retention clips to release the memory module from its connector on the system board AUT Diane and as a 3 Lift the memory module from the connector and remove it from the computer 3 sss A ss 2 AN aus ay d sn ee ganeeee eS P 1 P LA LA LA LA e ULA re te Replacing a Memory Module To replace a memory module perform the above steps in reverse order Back to Contents Page Back to Contents Page Optical Drive Dell OptiPlex 580 Service Manual Desktop WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices i
6. steps in reverse order Back to Contents Page Back to Contents Page Working on Your Computer Dell OptiPlex 580 Service Manual Desktop Before Working Inside Your Computer Recommended Tools Turning Off Your Computer After Working Inside Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following conditions exist You have performed the steps in Working on Your Computer You have read the safety information that shipped with your computer A component can be replaced or if purchased separately installed by performing the removal procedure in reverse order WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_ compliance CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care
7. that the memory you are using is supported by your computer see the Specifications section for your computer If the problem persists contact Dell Determine if a conflict exists by removing an expansion card not a graphics card and restarting the computer If the problem persists reinstall the card you removed then remove a different card and restart the computer Repeat this process for each expansion card installed If the computer starts normally troubleshoot the last card removed from the computer for resource conflicts If the problem persists contact Dell Ensure that all hard drive and optical drive cables are properly connected to the system board If there is an error message on the screen identifying a problem with a device such as the floppy drive or hard drive check the device to make Sure it is functioning properly If the operating system is attempting to boot from a device such as the floppy drive or optical drive check system setup to ensure the boot sequence is correct for the devices installed on your computer If the problem persists contact Dell Back to Contents Page Expansion Cards Dell OptiPlex 580 Service Manual Desktop WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_ compliance Removing Expansion Cards
8. 80 kg 15 00 lb 10 C to 35 C 50 F to 95 F 40 C to 65 C 40 F to 149 F 20 to 80 5 Hz 350 Hz at 0 0002 G2 Hz 5 Hz 500 Hz at 0 001 to 0 01 G2 Hz 40 G 5 with pulse duration of 2 msec 10 equivalent to 20 in sec 51 cm sec 105 G 5 with pulse duration of 2 msec 10 equivalent to 50 in sec 127 cm sec 15 2 m to 3048 m 50 ft to 10 000 ft 15 2 m to 10 668 m 50 ft to 35 000 ft G2 or lower as defined by ISA S71 04 1985 Back to Contents Page Standard Back Plate Dell OptiPlex 580 Service Manual Desktop WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_ compliance Removing the Standard Back Plate 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the hard drive 3 Lift the standard back plate and remove it from the computer Replacing the Standard Black Plate To replace the standard black plate perform the above steps in reverse order Back to Contents Page Back to Contents Page System Board Layout Dell OptiPlex 580 Service Manual Desktop z a A A A ST EIAI Tau A A A A A A IA AA fan connector FAN_CPU speaker connector INT_SPKR processor connector CPU processor power connector 12VPOWER memory module connectors DIM
9. Dell OptiPlex 580 Service Manual Desktop Working on Your Computer Removing and Replacing Parts System Board Layout System Setup Diagnostics Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTI ON A CAUTI ON indicates potential damage to hardware or loss of data if instructions are not followed A WARNING A WARNING indicates a potential for property damage personal injury or death If you purchased a Dell n Series computer any references in this document to Microsoft Windows operating systems are not applicable Information in this document is subject to change without notice O 2010 Dell Inc All rights reserved Reproduction of this material in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo and OptiPlex are trademarks of Dell Inc ATI Radeon is a trademarks of Advanced Micro Devices Inc Intel and Core are either trademarks or registered trademarks of Intel Corporation AMD Athlon AMD Sempron and combinations thereof are trademarks of Advanced Micro Devices Inc Blu ray Disc is a trademark of the Blu ray Disc Association Microsoft Windows Windows Vista and the Windows Vista start button are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Other trademarks and trade nam
10. M_1 DIMM_2 DIMM_3 and DIMM 4 SATA connectors SATAO and SATA1 front panel connector FRONTPANEL SATA connector SATA2 fan connector FAN_HDD intrusion switch connector INTRUDER PCI Express x16 connector SLOT1 Back to Contents Page Back to Contents Page System Board Dell OptiPlex 580 Service Manual Desktop WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_ compliance Removing the System Board Follow the procedures in Before Working Inside Your Computer Remove the hard drive Remove the optical drive Remove the heat sink and processor Remove any expansion cards Remove the memory Disconnect the fan power cable from the system board Se ie we a Janes ii ey Mill F i ata Hi Saree a T e gt y a J 8 Disconnect the main power cable from the system board Ape l En i pre MU ap cc y Me 9 Mi EN y MN N Shee ian gt 11 Disconnect the hard drive data cable from the system board N A V ines sii W A 12 y a gta tn ees nt 70 13 Remove the screws that secure the system board to the computer chassis A A i 1 Y E E Lo Y 15 Replacing the System Board To replace the system board perform the above the
11. board failure press and release lt F2 gt in even intervals until the system setup screen appears If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again System Setup Screens Options List This field appears on the top of the system setup window The tabbed options contain features that define the configuration of your computer including installed hardware power conservation and security features Option Field This field contains information about each option In this field you can view your current settings and make changes to your settings Use the right and left arrow keys to highlight an option Press lt Enter gt to make that selection active Help Field This field provides context sensitive help based on the options selected Key Functions This field appears below the Option Field and lists keys and their functions within the active system setup field System Setup Options K NOTE Depending on your computer and installed devices the items listed in this section may not appear or may not appear exactly as listed System Info Main System Time Displays current time in the format hh mm ss L2 Cache Displays the amount of processor Level 2 cache L3 Cache Displays the amount of processor Level 3 cache Installed Memory Indicates the amount of installed memory Memo
12. e chassis intrusion detection do not display any detected intrusions No Execute Enables or disables the No Execute Memory Protection Technology On default Off TPM Security Enables or disables the TPM security feature On Off default TPM Activation Activates or deactivates the TPM feature if it is enabled Enable Disable Don t Change Power AC Recovery Specifies the behavior of the system when AC power is restored after an AC power loss Off default Auto Power On Enables the Auto Power On feature Disabled default Enabled Remote Wake Up Specifies if your computer can be turned on Disabled Enabled default Low Power Mode Allows the system to conserve power while in hibernate mode On default Off Suspend Type Specifies the power state in suspend mode S1 POS S3 STR default Boot NOTE The items displayed are dynamically updated according to the devices detected Fast Boot Speeds up the boot process by bypassing some compatibility steps Off On default Numlock Key Turns on or off the Numlock Off On default Wait for F1 if error Waits for the F1 key to be pressed when an error occurs Enabled default Disabled Post Hot Keys Specifies the post hot key messages to be displayed Setup and Boot Menu Setup Boot Menu None Exit Provides options to Save Changes and Exit Discard Changes and Exit and Load Default S
13. ect the processor power connector from the system board 7 Remove the screws that secure the power supply to the back of the chassis Swe Press the power supply release latch at the bottom of the chassis and then slide the power supply towards the front of the computer 8 Lift the power supply up and away from the computer 9 Replacing the Power Supply To replace the power supply perform the above steps in reverse order Back to Contents Page Back to Contents Page System Setup Dell OptiPlex 580 Service Manual Desktop Overview Entering System Setup System Setup Options Overview Use System Setup to Change the system configuration information after you add change or remove any hardware in your computer Set or change a user selectable option such as the user password View the installed amount of memory or set the type of hard drive installed CAUTION Do not change the settings in system setup unless you are an expert computer user Certain changes can cause your computer to work incorrectly K NOTE Before you use System Setup it is recommended that you write down the System Setup screen information for future reference Entering System Setup 1 Turn on or restart your computer 2 When the DELL logo appears press lt F2 gt immediately NOTE Keyboard failure may result when a key on the keyboard is held down for extended periods of time To avoid possible key
14. eed 1 2 Mbps low speed Mini tower two Desktop one low profile card Small form factor N A PCI Express x4 ne PCI Express x16 one NOTE The PCI Express x16 slot is disabled when a display is connected to the integrated video connector Drives Externally accessible 5 25 inch drive bay s Mini tower Desktop 3 Small form factor one slimline Internally accessible 3 5 inch SATA drive bay s Mini tower Desktop Small form factor Available Devices 2 5 inch SATA hard drives with brackets 3 5 inch SATA hard drive s Mini tower Desktop Small form factor o lo ct o lo o 5 o lo fo o lo 0 5 25 inch optical drive s Mini tower o 5 Mm Desktop Small form factor one slimline External Connectors Audio Back panel two connectors for line in microphone and line out Front panel one front panel connectors for headphones and microphone eSATA one 7 pin connector Network one RJ 45 connector Serial one 9 pin connector 16550C compatible USB Front panel two connectors Back panel six connectors Video one 15 hole VGA connector one 20 pin DisplayPort connector System Board Connectors PCI 2 3 Mini tower Small form factor PCI Express x16 one Serial ATA Mini tower four 7 pin connectors Desktop three 7 pin connectors Small form factor Memory Internal USB device Processor fan Hard drive fan Mini tower Desktop Small form factor Front pan
15. el control Processor Power 12V Power PS 2 or serial connector optional none none one 5 pin connector AM3 941 pin connector one 24 pin connector one 40 pin connector one 24 pin connector Controls and Lights Front of the computer Power button light Power button Drive activity light Network connectivity light Diagnostic lights Back of the computer Link integrity light on integrated network adapter Network activity light on integrated network adapter green light Solid green light indicates power on state blinking green light indicates sleep state of the computer amber light Solid amber light when the computer does not start indicates a problem with the system board or power supply Blinking amber light indicates a problem with the system board front of chassis push button displays the SATA hard drive or optical drive activity green light blinking green light indicates that the computer is reading data from or writing data to from the drive green light a good connection exists between the network and the computer off no light the computer is not detecting a physical connection to the network four lights located on the front back panel of the computer For information on the diagnostic lights see the Service Manual available on the Dell Support website at support dell com manuals green light Link 10 Mbps orange light Link 100 Mbps yellow light Power DC pow
16. ell Diagnostics from the Drivers and Utilities disc remove the disc 5 Close the test screen to return to the Main Menu screen To exit the Dell Diagnostics and restart the computer close the Main Menu screen Power Button Light Codes The diagnostic lights give much more information about the system state but legacy power light states are also supported in your computer The power light states are shown in following table Power Light State Description Power is off light is blank Blinking Amber nitial state of light at power up Indicates system has power but the POWER_GOOD signal is not yet active If the Hard Drive light is off it is probable that the power supply needs to be replaced If the Hard Drive light on it is probable that an onboard regulator or VRM has failed Look at the diagnostic lights for further information Second state of the light at power up Indicates the POWER_GOOD signal is active and it is probable that the power supply is fine Look at the diagnostic lights for further information Blinking Green System is in a low power state either S1 or 53 Look at the diagnostic lights to determine which state the system is in Solid Green o System is in SO state the normal power state of a functioning machine The BIOS will turn the light to this state to indicate it has started fetching op codes Beep Codes If the monitor cannot display error messages during the POST the computer may
17. emit a series of beeps that identifies the problem or that can help you identify a faulty component or assembly The following table lists the beep codes that may be generated during the POST Most beep codes indicate a fatal error that prevents the computer from completing the boot routine until the indicated condition is corrected Cause one long two short one long three short two short one short two short one long Diagnostic Lights To help troubleshoot a problem your computer has four lights labeled 1 2 3 and 4 on the bank panel When the computer starts normally the lights flash before turning off If the computer malfunctions the sequence of the lights help to identify the problem K NOTE After the computer completes POST all four lights turn off before booting to the operating system Light Pattern Problem Description Suggested Resolution 07010 The computer is in a normal off Plug the computer into a working electrical outlet condition or a possible pre BIOS Ifthe problem persists contact Dell failure has occurred The diagnostic lights are not lit after the computer successfully boots to the operating system A possible processor failure has occurred Memory modules are detected but a memory failure has occurred A possible graphics card failure has occurred Reseat the processor see Processor information for your computer If the problem persists contact Dell If two or more
18. er supply Wattage Mini tower Desktop Small form factor Maximum heat dissipation Mini tower 955 BTU hr 938 BTU hr Desktop Small form factor Voltage 1041 BTU hr Non EPA 305 W 255 W 235 W 1041 BTU hr 955 BTU hr 938 BTU hr Mini tower 115 230 VAC 50 60 Hz 3 6 1 8 A 115 230 VAC 50 60 Hz 3 6 1 8 Desktop 115 230 VAC 50 60 Hz 4 0 2 0 A 115 230 VAC 50 60 Hz 4 0 2 0 Small form factor 115 230 VAC 50 60 Hz 3 5 1 8 A 115 230 VAC 50 60 Hz 3 5 1 8 3 V CR2032 lithium coin cell Coin cell battery NOTE Heat dissipation is calculated by using the power supply wattage rating NOTE See the safety information that shipped with your computer for important voltage setting information Physical Height Mini tower Desktop Small form factor Width Mini tower Desktop Small form factor Depth Mini tower Desktop Small form factor Weight Mini tower Desktop Small form factor Environmental Temperature Operating Storage Relative humidity noncondensing Maximum vibration Operating Storage Maximum shock Operating Storage Altitude Operating Storage Airborne contaminant level Back to Contents Page 40 80 cm 16 10 inches 11 40 cm 4 50 inches 9 30 cm 3 70 inches 18 70 cm 7 40 inches 39 90 cm 15 70 inches 31 40 cm 12 40 inches 43 30 cm 17 00 inches 35 30 cm 13 90 inches 34 00 cm 13 40 inches 11 70 kg 25 80 lb 8 26 kg 18 20 lb 6
19. es may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own April 2010 Rev A00 Back to Contents Page Coin Cell Battery Dell OptiPlex 580 Service Manual Desktop WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_ compliance Removing the Coin Cell Battery 1 Follow the procedures in Before Working Inside Your Computer 2 Pull the retention clip away from the coin cell battery 3 Lift the coin cell battery up and away from the computer Replacing the Coin Cell Battery To replace the coin cell battery perform the above steps in reverse order Back to Contents Page Back to Contents Page Cover Dell OptiPlex 580 Service Manual Desktop WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_ compliance Removing the Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Pull back the cover release latch 3 Tilt the computer cover outwards from the top and then remove it from the computer
20. etting Back to Contents Page Back to Contents Page Specifications Dell OptiPlex 580 Service Manual Desktop Processor Controls and Lights Memory Network Expansion Bus Audio Video Power System Information System Board Connectors Cards Physical Drives Environmental External Connectors K NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start gt Help and Support and select the option to view information about your computer K NOTE Unless otherwise stated the specifications are identical for mini tower desktop and small form factor computers Processor Type AMD Phenom II AMD Athlon II AMD Sempron Level 2 L2 cache up to 2 MB Memory Video Integrated ATI Radeon HD 4200 graphics Discrete PCI Express 2 0 x16 graphics adapter NOTE The DisplayPort is automatically disabled when you configure the GFX Display Port as PCI Express x16 Video Memory Integrated up to 512 MB shared video memory with system memory greater than 1536 MB Integrated Realtek ALC269Q VB3 Network Integrated Broadcom 5761 10 100 1000 System Information Expansion Bus Bus type PCI 2 3 PCI Express 1 0A SATA 1 0A and 2 0 USB 2 0 Bus speed PCI 133 MBps PCI Express x16 40 GBps bidirectional speed PCI Express x1 2 5 Gbps SATA 1 5 Gbps and 3 0 Gbps 480 Mbps high speed 12 Mbps full sp
21. g SATA Operation IDE RAID AHCI default HDD Acoustic Mode Performance Suggested Quiet Bypass default SATA 0 SATA 1 SATA 2 and SATA 3 Disable Enable default External SATA Disable Enable default SMART Reporting Disable Enable default BIOS Events Provides the following options View Event Log Mark all events as read Clear Event Log Event Log Statistics System Management Allows you to configure the following DASH ASF Configuration Disable default Alert Only DASH ASF Text Console Redirection Enabled Disabled default Comput race Allows you to permanently activate or disable the Computrace service from the computer Security Unlock Setup Status Indicates if the System Setup is locked or unlocked Admin Password Displays the status of the administrator password System Password Displays the status of the system password Password Lock Allows you to enable the system password to be changed with or without providing the admin password Lock default You must provide the admin password to change the system password Unlock You can change the system password without providing the admin password Chassis Intrusion Allows you to configure your computer s chassis intrusion switch On default Enable chassis intrusion detection and report intrusion at power on self test POST Off Disable chassis intrusion detection On Silent Enabl
22. lect the test that you want to run Starting the Dell Diagnostics From the Drivers and Utilities Disc 1 Insert the Drivers and Utilities disc 2 Shut down and restart the computer When the DELL logo appears press lt F12 gt immediately If you wait too long and the Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer and try again K NOTE The next steps change the boot sequence for one time only On the next startup the computer boots according to the devices specified in the system setup program 3 When the boot device list appears highlight Onboard or USB CD ROM Drive and press lt Enter gt 4 Select the Boot from CD ROM option from the menu that appears and press lt Enter gt 5 Type 1 to start the menu and press lt Enter gt to proceed 6 Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your computer 7 When the Dell Diagnostics Main Menu appears select the test you want to run Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears click the button for the option you want Express Test Performs a quick test of devices This test typically takes 10 to 20 minutes and requires no interaction on your part Run Express Test first to increase the possibility of tracing the problem quickly Extended Performs a thorough check of devices This tes
23. memory modules are installed remove the modules then reinstall one module and restart the computer If the computer starts normally continue to install additional memory modules one at a time until you have identified a faulty module or reinstalled all modules without error If available install working memory of the same type into your computer If the problem persists contact Dell Reseat any installed graphics cards If available install a working graphics card into your computer If the problem persists contact Dell A possible floppy drive or hard Reseat all power and data cables drive failure has occurred A possible USB failure has occurred Reinstall all USB devices and check all cable connections No memory modules are detected Memory modules are detected but a memory configuration or compatibility error has occurred A possible expansion card failure has occurred Another failure has occurred Back to Contents Page If two or more memory modules are installed remove the modules then reinstall one module and restart the computer If the computer starts normally continue to install additional memory modules one at a time until you have identified a faulty module or reinstalled all modules without error If available install working memory of the same type into your computer If the problem persists contact Dell Ensure that no special requirements for memory module connector placement exist Ensure
24. nformation see the Regulatory Compliance Homepage at www dell com regulatory_ compliance Removing the Optical Drive Follow the procedures in Before Working Inside Your Computer 2 Disconnect the optical drive data cable 3 Disconnect the optical drive power cable 4 Pull up on the drive release latch and slide the drive towards the back of the computer 5 Lift the optical drive up and away from the computer Replacing the Optical Drive To replace the optical drive perform the steps above in reverse order Back to Contents Page Back to Contents Page Removing and Replacing Parts Dell OptiPlex 580 Service Manual Desktop Cover Optical Drive Hard Drive Expansion Cards Standard Back Plate Memory Heat Sink and Processor internal Speaker Fan I O Panel Coin Cell Battery System Board Power Supply Back to Contents Page Back to Contents Page Power Supply Dell OptiPlex 580 Service Manual Desktop A WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_ compliance Removing the Power Supply Follow the procedures in Before Working Inside Your Computer Remove the optical drive Remove the hard drive Disconnect the main power connector from the system board AON 5 Disconn
25. ocket Replacing the Heat Sink and Processor To replace the heat sink and processor perform the above steps in reverse order Back to Contents Page Back to Contents Page Internal Speaker Dell OptiPlex 580 Service Manual Desktop A WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_ compliance Removing the Internal Speaker om h K NOTE You may need to install Adobe Flash Player from Adobe com in order to view the illustrations below Follow the procedures in Before Working Inside Your Computer Remove the hard drive Disconnect the internal speaker cable from the system board Press in on the locking tab and slide the internal speaker upward to remove it from the computer RUNE AR Replacing the Internal Speaker To replace the internal speaker perform the above steps in reverse order Back to Contents Page Back to Contents Page I O Panel Dell OptiPlex 580 Service Manual Desktop WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_ compliance Removing the I O Panel 1 Follow the procedures in Before Working Inside
26. ry Speed Indicates the frequency of installed memory Memory Technology Indicates the type of installed memory SATA 0 Displays the SATA drives connected to the SATA 0 connector SATA 1 Displays the SATA drives connected to the SATA 1 connector SATA 2 Displays the SATA drives connected to the SATA 2 connector SATA 3 Displays the SATA drives connected to the SATA 3 connector Keyboard Errors Displays keyboard errors when set to Report Default is Report Advanced Settings CPU Information Allows you to enable or disable the following functions Virtualization enabled by default Cool amp Quiet enabled by default C1E enabled by default Onboard Device Allows you to set the mode of operation of the following devices on the system board GFX Display Port o x6 GFX with x16 o x8 Display Port default integrated video card Surround View Enable Disable default Integrated Audio Auto Off On default Integrated NIC Off On default On w PXE On w RPL Video Memory Size Auto default 32 MB 64 MB 128 MB 256 MB 512 MB Serial Port 1 Off 3F8 IRQ4 default 3E8 1RQ4 2E8 IRQ3 LPT Port Mode AT PS 2 default EPP ECP LPT Port Address 378h default 278h 3BCh USB controller On default Off No boot Front Dual USB On default Off Rear Dual USB On default Off Rear Quad USB On default Off Sata Configuration Allows you to configure the followin
27. t typically takes 1 hour or more and requires you to answer questions periodically Test Custom Test Tests a specific device You can customize the tests you want to run Symptom Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having Tree 2 Ifa problem is encountered during a test a message appears with an error code and a description of the problem Write down the error code and problem description and follow the instructions on the screen 3 If you run a test from the Custom Test or Symptom Tree option click the applicable tab described in the following table for more information Results Displays the results of the test and any error conditions encountered Errors Displays error conditions encountered error codes and the problem description Describes the test and may indicate requirements for running the test Configuration Displays your hardware configuration for the selected device The Dell Diagnostics obtains configuration information for all devices from system setup memory and various internal tests and it displays the information in the device list in the left pane of the screen The device list may not display the names of all the components installed on your computer or all devices attached to your computer Parameters Allows you to customize the test by changing the test settings 4 When the tests are completed if you are running the D
28. to the computer Connect any telephone or network cables to your computer Connect your computer and all attached devices to their electrical outlets Turn on your computer Verify that the computer works correctly by running the Dell Diagnostics See Dell Diagnostics e Back to Contents Page
29. urself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components Recommended Tools The procedures in this document may require the following tools Small flat blade screwdriver Phillips screwdriver Small plastic scribe Flash BIOS update program media Turning Off Your Computer A CAUTI ON To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shut down the operating system In Windows Vista Click Start then click the arrow in the lower right corner of the Start menu as shown below and then click Shut Down Sr 0 In Windows XP Click Start gt Turn Off Computer gt Turn Off The computer turns off after the operating system shutdown process is complete 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 6 seconds to turn them off After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer 1 Replace the cover A CAUTI ON To connect a network cable first plug the cable into the network device and then plug it in
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