Dell E4310 Reference Guide
Contents
1. Control Vault Firmware Update 2 4 2 2 Applications Dell Control Point DCP 17 amp 2 generations Latitude E Family amp Mobile Precision 1 Control Point System Manager e DCP Extended Battery Life EBL e Requires Dell DCP System Manager for all System Manager release e Requires Security driver for System Manager version 1 0 amp 1 1 only e DCP Ambient Light Sensor e Requires Dell DCP SM or ALS utility in case DCP SM is not desired and under Microsoft Windows Vista only 2 Control Point Connection Manager 1 generation E Family amp Mobile Precision 3 Control Point Security Manager Requires Dell Control Point security driver pack Dell Feature Enhance Package DFEP 2 amp 3 generations Latitude E Family amp Mobile Precision Dell Data Protection Access 2 amp 3 generations Latitude E Family amp Mobile Precision Latitude On Precision On Reader Flash and ARM 1 Communication solution that is designed to provide quick access to business critical data Dell Latitude E Family amp Mobile Precision Reimage How To Guide 2 5 BIOS Dell recommends flashing the latest BIOS available to the system This is posted on Dell s driver amp downloads support web site support dell com under the BIOS section Some of the BIOS settings are critical to Operating System performance These are as follows Settings gt System Configuration gt SATA Operation Disabled SATA Con2. DCP SM Release Version when DCP Installed Availablity of Feature Availablity of Feature when Dell provides drivers middleware but No DCP Availabilty of Feature when only Windows OS installed T Only power schemes are available in user profiles v1 0 Yes N A the OS View battery manufacturer info v1 0 Yes N A Yes through BIOS View battery health info v1 0 Yes N A Yes through BIOS battery charge enable disable status v1 0 Yes N A Yes Network card power management v1 0 Yes Yes Intel LOM No some Broadcom LOMs Power Manager S Extended Battery Life All Day Battery Life ao vee N A De ADBL Dell Enhanced Performance Plans User Selectable Thermal Tables for Performance v1 4 Yes N A No temperature and sound levels Digidesign Audio Video mode v1 3 Yes N A Yes thru individual settings in BIOS OS p 7 Inactivate display and system timeouts when Display settings SE i S v1 0 Yes N A No activating an external display using FnF8 Fn F2 to enable Battery Charge disable v1 0 Yes N A Yes but with No screen pop up display S Fn F3 launch DCP w Battery Status v1 0 Yes N A No Function Keys y Fn F7 to enable disable DCP v1 0 Yes N A No Fn F8 to switch between display settings v1 0 Yes N A Yes but with No screen pop up display User hot key customization ability also Fn D Hot Key customizaton functionality which is set to toggle display by
3. 2 2 1 New Features Offered on Latitude E Family amp Mobile Precision systems All Generations Note Not all features are available on all systems New BIOS architecture Latitude E Family amp Mobile Precision Chipset 1 Intel Core 13 15 amp i7 Dual Core CPUs that include updated integrated graphics 2 Intel Core 17 Quad Core CPUs 512e 4KBe Sector HDDs Intel RAID Functionality eSATA Intel Turbo Boost Intel AMT Intel Active Management Technology E vPRO Graphics controller Intel nVidia and AMD HDMI Audio Network LoM Intel and Broadcom Wireless LAN Wireless WAN WiMAX Bluetooth UWB Broadcom Unified Security Hub USH Contactless smartcard RFID Webcam USB 3 0 Free Fall Sensor on the mother board Multi touch Touchpad Dell Control Point 1 and 2 generation Latitude E Family amp Mobile Precision Dell Feature Enhancement Package DEER 1 2 amp 3 generation Latitude E Family amp Mobile Precision Dell Data Protection Access 2 amp 3 generation Latitude E Family amp Mobile Precision Privacy Panel Touch Screen Digitizer amp 4 Finger touch with Stylus support Latitude On Precision On Reader Flash and ARM Dell Latitude E Family amp Mobile Precision Reimage How To Guide 2 3 Latest Drivers Applications and Utilities Dell recommends always obtaining the latest and most updated BIOS drivers firmware and
4. M6500 E5420 E5520 E6320 E6420 E6420 ATG E6520 M4600 M6600 Intel 825xx Gigabit Platform LAN Network device x x x x x x x x x x x x x x x x x Broadcom 57XX Gigabit Integrated Controller x Xx x x x D D Network Controller drivers are available on Dell s driver amp downloads support web site support dell com under the Network section Note To ensure full functionality of the Intel Gigabit Network adapter Dell recommends that you install the Intel PROSet available on Dell s driver amp downloads support web site support dell com under the Network section Dell Latitude E Family amp Mobile Precision Reimage How To Guide 2 6 9 Dell Control Point DCP applies to 1 amp 2 generations Latitude E Family amp Mobile Precision only 2 6 9 1 Control Point Security Device Driver Note for 2 generation Latitude E Family amp Mobile Precision the Control Point Security Device driver needs to be applied only if the Control Point Security Manager is used it is not required for the Dell Data Protection Access suite Microsoft Operating System does not have the desired drivers and applications necessary for the security functions offered on Latitude E Family amp Mobile Precision The driver will install the device driver for the security devices installed in the Dell E Family notebook computer In addition it will install Microsoft Net framework 2 0 SP1 and any relevant Microsof
5. power management configuring and alerting capabilities e Support for hot keys and system events e Dell customized power plans and extensions e Battery Health Information e Touch Panel e Keyboard hotkey information including backlighting e Smart Settings The DFEP Application is available on Dell s driver amp downloads support web site support dell com under System Utilities section Note Supported for Windows7 only Note Dell Feature Enhancement Pack will uninstall Dell System Manager if present on the systems 2 6 11 Dell Data Protection Access DDPA applies to Latitude Precision 2 amp 3 generations E Family amp Mobile only Dell Data Protection Access Application is a Dell developed application providing provides access to authentication encryption fingerprint readers and smartcard technologies e Obtain Security Status e Manage Logins and Passwords e Manage Data Protection The Dell Date Protection Access Application components are available on Dell s driver amp downloads support web site support dell com under the Dell Data Protection section The following components should be installed in order Dell Latitude E Family amp Mobile Precision Reimage How To Guide e Prerequisites Installer This installer contains Windows Installer 4 5 and Microsoft INET Framework 3 5 SP1 Both of these are required in order for Dell Data Protection Access to work on Windows XP a
6. 9 6 or later Use Alignment Tool We Use Alignment Tool 2 to ensure Advanced Format drive partitions are properly aligned Install Upgrade Intel RST Storage driver to 9 6 or higher to ensure Advanced Format drive partitions are properly aligned Install Upgrade Intel RST Storage driver to 9 6 or higher Install Upgrade Intel RST Storage driver to 9 6 or higher 3 2 2 Deploying 512B pre installed image to an Advanced Format drive jes Pacton n ist No actions required Dell Factory Images include required components Not Available Not Available Using Sector Based Utilities 1 Use Alignment 1 Use Alignment Tool 1 Use Alignment Tool 1 Use Alignment Tool to ensure Norton Ghost Altiris etc 1 The Intel RST Driver 9 6 or higher can be found on the Dell Support website in Dell Drivers and Downloads for your system under the SATA drivers section Tool to ensure Advanced Format drive partitions are properly aligned before re imaging Install Upgrade Intel RST Storage driver to 9 6 or later to ensure Advanced Format drive partitions are properly aligned before re imaging Apply Microsoft KB article 982018 Install Upgrade Intel RST Storage driver to 9 6 or later 2 Please refer to the Partition Alignment Tools Section 3 4 to ensure Advanced Format drive partitions are properly aligned before re imaging Apply Microsoft KB article 24
7. HD Audio driver is available on Dell s driver amp downloads support web site support dell com under the Audio section Note Under XP 32 Bit only with service packs earlier than Service pack 3 and for Latitude E Family amp mobile Precision 1 generation only the Audio driver must be installed prior to installing the graphics driver This applies to Intel graphics solution only 2 6 7 Intel Turbo Boost Driver applies for 2 generation only Latitude E Family amp Mobile Precision Intel Turbo Boost driver is required to be installed on platforms meeting both of following criteria 1 nVidia or ATI discrete graphics cards 2 Core i7 and i5 Dual Core CPUs Microsoft Operating Systems do not include the Intel Dual Core Turbo Boost driver Install the following driver provided by Dell e Dual Core Turbo Boost driver is available on Dell s driver amp downloads support web site support dell com found under the Chipset section 2 6 8 Integrated Wired Network Controller Ethernet Microsoft Operating Systems XP 32 amp 64 Bit Vista 32 amp 64 Bit and Win7 32 amp 64 Bit either do not provide native support or do not include the driver recommended by Dell Install the following Dell driver for network connectivity 4 Generation 3 Generation N t n Generation Pa Solution E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 E4310 E5410 E5510 E6410 E6410 ATG E6510 M4500
8. HD Graphics NET 3 0 NET 3 0 NET 3 0 Intel Media Adapter HD HD 2000 HD 3000 AMD Catalyst Control Center Control Panel N A NET 3 5x N A Intel MSM RST Storage NET 3 0 NET 3 0 NET 3 0 Dell Latitude E Family amp Mobile Precision Reimage How To Guide Appendix B 512e 4KBe HDD Re image Guidelines 1 What is Advanced Format HDD HDD industry is moving towards supporting higher drives capacity to address the current limitations with the 512 byte sector HDDs the industry is moving towards the Advanced Format with 4KB sector HDDs The transition to 4KB sector HDDs will allow storage devices to more easily adopt larger capacities in both the notebook and desktop space While hard drives will transition to 4KB sectors and to maintain backwards compatibility current Advanced Format 4KB HDDs also known as 512e HDDs will emulate 512 byte SATA communications to hosts and will operate at 4KB 2 How does an Advanced Format HDD impact OS Images Even though a 512e drive is designed to be backward compatible most of current Operating Systems are not aware of the Advanced Format technology Depending on the Operating System and its service pack some extra steps may be required to optimize the performance of the Advanced Format 512e HDDs and to maintain full Operating System and Application functionality These extra steps could require using alignment tools to fix any sector misalignment as a result of deploying a non Advanced For
9. amp 64 Bit and Win7 32 amp 64 Bit Operating Systems do not provide native support for the broadband Wireless WAN controllers featured in Dell Latitude E Family amp Mobile Precision systems To obtain broadband functionality install the Broadband device driver applicable to the wireless WAN devices installed in the system and to the service carrier you have a contract with available on Dell s driver amp downloads support web site support dell com under the Communication section The Wireless 5600 EVDO HSPA module requires the installation of Dell Control Point Connection Manager Install the driver and FW before installing the Dell Control Point Connection Manager The latest versions of Dell Control Point Connection Manager v1 3 and later provide the WWAN drivers and FW in the Dell Control Point Connection Manager Driver Pack Earlier versions provide the drivers and FW in one single Dell Control Point Connection Manager installer The Dell Control Point Connection Manger application and Driver Packs can be found under the Control Point section posted on Dell s driver amp downloads support web site support dell com Individual driver and FW releases for the 5600 EVDO HPSA module can be found under the Communication section posted on Dell s driver amp downloads support web site support dell com It is highly recommended to use the Driver Packs to ensure version compatibility Dell Latitude E Family am
10. applications Dell validated and tested drivers and applications are located on Dell s support web site http support dell com Choose drivers and downloads Enter the Service Tag or select the product model and the model number Select Operating System 32 Bit or 64 Bit version must be selected Dell Latitude E Family amp Mobile Precision Reimage How To Guide Order Of Installation 2 4 Installation Sequence The list below is a general overview of drivers and applications that must be installed on Dell Latitude E Family amp Mobile Precision systems in a prescribed order to ensure optimal performance Actual system configurations may vary 2 4 1 Installation Sequence Overview v Hardware Intel Core 2 Duo amp Solo amp Celeron M E Family amp Precision 1st generation Intel Core i3 i5 amp i7 E Family amp Precision 2 generation 2nd generation of Intel Core i3 i5 amp i7 E Family amp Precision 3 generation System BIOS System BIOS specific to platform F Integrated Wired Network Controller Firmware Touch LCD WebCam Modules F 7 Windows XP 32 amp 64 Bit Operating System Vista 32 amp 64 Bit Windows 7 32 amp 64 Bit H p System Software Device Drivers FWs nartCard controller Intel Storage 5 Audio Graphics Intel Turbo Boost only on E Family 2nd generation systems Integrated Wired Network Controller amp Intel PROSet Uti
11. on Dell s driver amp downloads support web site support dell com found under the Chipset section e PCI8412 TI driver Applies only for M6500 is available on Dell s driver amp downloads support web site support dell com found under the Chipset section e 02 Micro TI driver Applies for 3 generation Latitude E Family amp Mobile Precision is available on Dell s driver amp downloads support web site support dell com found under the Chipset section 2 6 4 Intel Storage Intel Matrix Storage Manager Intel Rapid Storage Technology The Intel Matrix Storage Manager IMSM driver on Dell 1 generation Latitude E Family amp Mobile Precision or Intel Rapid Storage Technology IRST driver on 2 amp 3 generations Latitude E Family amp Mobile Precision is required to be installed on Operating Systems in AHCI IRRT RAID On and RAID SATA modes The Intel IMSM or IRST application must also be installed The SATA operation modes are configured in the BIOS Refer to the BIOS section 2 5 Ifthe SATA mode is configured in AHCI IRRT RAID On or RAID mode the IMSM IRST driver must be installed during the initial Operating System installation stages The IMSM IRST driver is only available from Dell IfSATA configuration mode in the BIOS is set to either AHCI IRRT RAID On or RAID install the Dell IMSM IRST driver and application available on Dell s driver amp downloads support web s
12. 70478 Install Upgrade Intel RST Storage driver to 9 6 or later Advanced Format drive partitions are properly aligned before re imaging 2 Install Upgrade Intel RST Storage driver to 9 6 or later Dell Latitude E Family amp Mobile Precision Reimage How To Guide 3 3 Other Partition Alignment Requirements Environment Action IRRT RAID 0 1 amp 5 Configuration Use Alignment Tools to ensure Advanced Format drive partitions are properly aligned Data Protection Encryption Use Alignment Tools to ensure Advanced Format drive partitions are properly aligned before encrypting the drive Note Misaligned encrypted Advanced Format drives need to be decrypted then aligned and re encrypted m 1 Please refer to the Partition Alignment Tools Section 3 4 3 4 Partition Alignment Options Partition alignment is required for older operating systems and is recommended for new operating systems in order to insure proper hard drive performance and imaging between drives of differing sector sizes An aligned partition is when the starting offset of the partition is divisible by 4096 Bytes or by 8 for logical block addressing LBA numbers 3 4 1 Pre Installation of Operating System This section lists a few options for partition alignment pre installation of OS Using Ghost Ghost 11 5 will maintain the alignment state of the Gold Master image If the disk image is built and aligned on a 512e Advanced Form
13. Dell Latitude E Family amp Mobile Precision Reimage How To Guide Dell Business Client Re Image How To Guide Latitude E Family amp Mobile Precision Revision 3 0 A03 May 5 2011 Dell Latitude E Family amp Mobile Precision Reimage How To Guide Contents UNE e 3 Zo HOW LO ET 4 2 1 Supported Operating Systems ciccssiec ENER eeceedseenieesseevssesstersutevsnesesesserdecstestivesesestveavscueddsesesedeestessisessentieedsasiieontsotiens 4 2 2 Latitude E Family amp Mobile Precision New Features amp Image Impact 0 ee eeeeeeeseeseeescecseeceaeceaeceaeeeeeeseseeeeeeneeaes 5 2 3 Latest Drivers Applications and Utilities csciccissevsseecicceechesateotienciceoraieveesven evita cuedeseodvoesbstedareess teu coancvemnseotssonsaucearesssdesied 6 24 Installation Zap HEES tee ee Eet H 23 Ce EE 10 2 6 Recommended Drivers Applications Installation Order 12 Appendix A NET Requir ments 20s0 i e e iE E onesie estiyirast Edel adhoeine 27 Appendix B 512e 4K Be HDD Re image Guidelines 0 0 0 cece eeceesceeseecncecsaeceaeceaeceaeeeaeeeeeeeeeecneeeaeeeaeesaeesaaecauecsaeseaeseaeenaeeegs 28 Appendix E A ET ER Appendix D KT 34 Control Point System Manager Features Table Bl ssesssssssesrssresrrsrssrrresrnsrnsrenrinrrstnntinsturtnsrustuntentnnttasuntenstutnstustnnten nentes 34 Control Point Security Manager Features Table Bi 35 Dell Data Protection Access DDPA Table Bi 35 Control Poin
14. Monitors v1 0 Yes 2 Ze Clinet Utility DCU networks WiFi Catcher v1 0 Yes Basic Mode Only Basic Mode Only Hardware Radio Switch v1 0 Yes Yes in BIOS Yes in BIOS Enterprise Extension for WLAN 802 1x KM th Intel PROSet or Dell Wirel WPA Enterprise WPA2 Enterprise CCKM v1 2 Yes EWN re GER See Gees Yes except CCX and TTLS CCXS5 TTLS not available for Win 7 ty Dell Wireless Mobile Broadband 5720 o Yes Yes with Dell Mobile Broadband Client No Minicard Utility DMBCU for 5720 EVDO novatel Dell Wireless 5600 EV HSPA GOBI v1 2 Yes No No Dell Wireless 5530 HSPA Minicard fu Yes No No Helmsley Y d alternati cti Dell Wirless 5620 EV HSPA GOBI2 v14 Yes E No manager Ye d alternati cti WWAN Dell Wireless 5540 HSPA Minicard H2 v14 Yes ee No manager Yes with Dell Mobile Broadband Client GPS Novatel Ericcson v1 0 Yes Utility DMBCU for 5720 EVDO novatel No No for 5530 HSPA Ericson Disconnect on Ethernet WWAN v1 0 Yes No No Yes with Dell Mobile Broadband Client SMS Text Messaging v1 0 Yes Utility DMBCU for 5720 EVDO novatel No No for 5530 HSPA Ericson Broadcom Gigabit LAN v1 0 Yes Yes Yes LAN Modem other connections Intel 825X Gigabit v1 0 Yes Yes Yes Conexant HAD D330 MDC V 92 modem v1 0 Yes Yes Yes LEE NG a N A Yes limited attributes through Vista and V Windows 7 Network and Sharing Center Location Profiles Yi ith Intel P t or Dell Wirel Import Export Profiles v1 0 Yes Ke ore rose A Yes limited to WiFi profiles
15. Precision Reimage How To Guide 2 6 22 Control Vault Firmware Dell recommends updating the Control Vault Firmware available on Dell s driver amp downloads support web site support dell com under the Control Point section 2 6 23 Windows Update Dell recommends performing Microsoft Windows updates to ensure the latest security reliability and compatibility updates are installed These updates can be downloaded from Windowsupdate Microsoft com Dell Latitude E Family amp Mobile Precision Reimage How To Guide 2 6 24 Latitude ON Precision ON Microsoft XP 32 amp 64 Bit Vista 32 amp 64 Bit and Win7 32 amp 64 Bit Operating Systems do not include the Latitude ON Precision ON driver and application The following table lists which products supports the Latitude ON Precision ON feature st r d 1 Generation 2 Generation g g Solution SES SS SS SS S SE a Se 222 8 N M t LO t e wo t st CO LO ire op t lo Wei me t Dei Dei Rei CH oO N ks Ke Rei a ks t ire LO Ke LI LI Latitude ON Reader X X Latitud Seet Latitude ON Flash xX x xX xX Latitude ON X X X Precision Precision ON Reader X X N 2 Precision ON Flash X X In order to enable the Latitude ON Precision ON button to hibernate Windows when switching to Latitude ON Precision ON modes Dell recommends installing the appropriate software In order to determine the appropriate software to install boot to the system BIOS a
16. and expected behavior differences between D Docks and E Docks Dell Latitude E Family amp Mobile Precision Reimage How To Guide Features amp Expected Behavior Differences D Docks Vs E Docks VGA S Video Video Ports Composite Video x Dimension HxDxW 276x6 3x12 28 2 09x5 59x10 87 2 1x6 69x11 3 2 1x6 69x7 87 HW Docking Profiles Hot Docking uninformed Press the Undock Request button on the dock or select the Docking and Hot Undocking informed Undock option from the Windows Start Menu Undocking Hot Undocking uninformed Simply press the Eject button on the dock Behavior Ju zum Docking uninformed Press the Undock Request button on the dock or select the Wam Undocking informed Undock option from the Windows Start Menu Wam Undocking uninformed Simply press the Eject button on the dock LOM RJ45 cable attached Enabled NA LOM RJ45 no cable i i Disabled Disabled NA Can use DCPCM Dell Wireless Client Utility or Intel ProSet Utility to disable Wireless when system detects a LOM connection Can use DCPCM to disable Mobile Broadband card when system detects a LOM connection WPAN Bluetooth Sata configuration modes 1 IRRT or AHCI mode When docked the connected eSATA HDD will be enumerated 2 ATA mode When docked the connected eSATA HDD will not be enumerated To enumerate the user needs to restart the eSATA attached HDD system LCD plus VGA Video Persistence is defined as the preser
17. at drive the clones of that image will remain aligned If the image is built on a512B Ghost command line switch align 1 MB can be used to ensure alignment when deployed to any drive Using DISKPART DISKPART may be used to enable storage configuration or create a partition at an explicit disk offset from a script a remote session or another command prompt Dell recommends using WinPE s 3 0 or greater Diskpart exe from Windows Vista or Windows 7 to create the partitions for Windows XP installation This will create a partition that is Advanced Format aligned Without PE starting with Windows Vista or Windows 7 DVD to create the partition for the Windows XP will create correct partitioning On how to use DISKPART utility and how to divide the offset value of the selected partition refer to Microsoft KB Article 300415 3 4 2 Post Installation of Operating System The Paragon Alignment Tool PAT is a hardware agnostic tool available for download from the Dell Support website in Dell Drivers and Downloads for your system under the SATA Drives section This tool can be used after an Operating System is installed to align the partitions of an Advanced Format drive Dell Latitude E Family amp Mobile Precision Reimage How To Guide Appendix C General Re Imaging FAQs 1 How do I resolve a PCI Yellow Bang a After installing the drivers and you have this PCI yellow bang in device manager you need to install the following d
18. ault The BIOS will not turn on the TPM during POST The TPM will be non functional and invisible to the Operating System e Enabled The BIOS will turn the TPM during POST so that it can be used by the Operating System e Deactivate Default The TPM will be deactivated e Activate The TPM will be enabled and activated e Clear The BIOS clears the information stored in the TPM Dell Latitude E Family amp Mobile Precision Reimage How To Guide 2 6 Recommended Drivers Applications Installation Order For best results Dell recommends installing drivers applications in the following order 2 6 1 Intel Mobile Chipset Microsoft Operating Systems might not include the updated Intel Chipset Mobile driver for Dell Latitude E Family amp Mobile Precision notebooks The Intel Mobile Chipset driver is available on Dell s driver amp downloads support web site support dell com under the Chipset section 2 6 2 Dell System Software for critical Microsoft QFEs Dell recommends installing all of the latest available fixes specific to the system These are available through the Dell System Software utility posted on Dell s driver amp downloads support web site support dell com under the System Utilities section 2 6 3 Media Memory Card Smartcard Controller Microsoft Operating Systems do not include the Smartcard controller driver Install the following driver provided by Dell e R5C8xx Ricoh driver is available
19. d Win7 32 amp 64 Bit Operating Systems do not include the USB 3 0 driver Install the NEC USB 3 0 driver available on Dell s driver amp downloads support web site support dell com under the Chipset section 2 Generation 3 Generation i g Solution 2 Q lt g S s ZS Ei S o uw ki UI oO UI NEC USB 3 0 Solution x x D DH x x 2 6 20 Touch Screen Digitizer Microsoft XP 32 amp 64 Bit Vista 32 amp 64 Bit and Win7 32 amp 64 Bit Operating Systems do not include the digitizer driver and application Install the appropriate Touchscreen driver and application available on Dell s driver amp downloads support web site support dell com under the Input Device Drivers section 1 Generation 2 Generation 3 Generation i g g g Solution lt lt e lt S S S o t CH Lo oO o P SS SS oO o Oo Ww wi wi Digitech Touch Screen D D eGalax EMPIA X X D D n Trig Multi Touch x x 2 6 21 Webcam The Dell E Family Webcam driver enables the built in system digital camera Install the following driver provided by Dell for Microsoft Windows XP 32 amp 64 Bit only 1 Creative Labs Integrated Webcam driver available on Dell s driver amp downloads support web site support dell com under the Input Device Drivers section 2 For video capturing streaming features install webcam software available from a variety of third party providers and as freeware Dell Latitude E Family amp Mobile
20. dem driver does not need to be installed 2 6 18 Intel vPro or AMT Applicable ONLY to vPro Configurations Intel Active Management Technology Intel AMT allows users to easily manage networked computers to 1 Discover computing assets on a network 2 Remotely repair systems even after operating system failures 3 Protect networks from incoming threats while easily keeping software up to date Ensure that the following drivers provided by Dell are being installed prior to installing the AMT drivers 1 Intel Mobile Chipset driver 2 Intel 825xx Gigabit Platform LAN Network Device 3 Intel Wireless WLAN driver for WLAN AMT manageability via Intel WLAN adapter Microsoft XP 32 amp 64 Bit Vista 32 amp 64 Bit and Win7 32 amp 64 Bit Operating Systems do not include the AMT drivers The AMT drivers are available on Dell s driver amp downloads support web site support dell com under the Chipset section 1 For E Family 1 generation systems e Jntel AMT HECI e Intel AMT SOL LMS 2 For E Family 2 generation systems e Intel AMT HECI Unified AMT6 Driver 3 For E Family 3 generation systems e Intel Unified AMT 7 Management Interface Driver e Intel Identity Protection Technology IPT feature requires IPT Middleware to be installed after the AMT Unified driver Dell Latitude E Family amp Mobile Precision Reimage How To Guide 2 6 19 USB 3 0 Microsoft XP 32 amp 64 Bit Vista 32 amp 64 Bit an
21. e E Family amp Mobile Precision a0 Generation platforms refer to the below table the following should be followed 1 First install the Intel Media adapter Graphics driver that applies to the system 2 Second install the nVidia Discrete Graphics driver that applies to the system The following table lists the various graphics solutions offerings on Dell Latitude E Family amp Mobile Precision products 1 Generation 2 Generation 3 Generation oO oO S O i i E E VS E Kee 338383738838383 223288 RQRgQgJ IJE N bal ka Hei t Q ive t t ka kg CO LO wo wo ae oO ki o wo Kai Ka Hi Hr oO So o EN x oO oO ye Ka x oO o oO o N oO x oO u u u F lt mw SS uo guste a uw uw gu Ses t Ww Ww D m OI Intel GMA 4500MHD Graphics Xx xX xX X xX XK xX Intel Intel GMA HD Graphics xX x xX X Intel Media Adapter HD HD 2000 HD 3000 LKA AAR Quadro NVS 160M X x xX xX XxX Quadro FX 2700M 3700M D Quadro NVS 3100M x x nVidia Quadro FX 880M amp 1800M D Quadro FX 2800M 3800M x N12M512MB DDR3 Switchable Discrete Graphics xX xX gt xX Quadro 1000M with 2GB GDDR3 Switchable Graphics xX xX Quadro 2000M with 2GB GDDR3 Switchable Graphics xX x ATI FirePro M7740 D D AMD AMD FirePro M5950 Mobility Pro Graphics with 1GB GDDR5 D D xX xX ATI FirePro M7740 x x Dell Latitude E Family amp Mobile Precision Reimage How To Guide 2 6 6 Audio Microsoft Operating Systems do not include the Audio driver recommended by Dell The IDT 92HDxxx
22. ed Availablity of Feature when Dell provides drivers middleware but No DCP Availabilty of Feature when only Windows OS installed Secure processing and storage of user security App S i v1 0 Yes USH platforms only No No information ControlVault DEES SES Ke Se PR Se v1 4 Yes USH platforms only No No credentials in CV No for XP Yes with third party soft Y ith Wind Vista dri TPM TPM enablement and management v1 0 Yes A S W S pba ibs eck 2 cou Ja SC Seier including Windows Vista Bitlocker included or third party software including Windows Vista Bitlocker Pre Boot Authentication PBA Password and SSO v1 0 Yes Password only no SSO Password only no SSO Full configuration and management for PBA Yes with 3rd party software Embedded Finger Print Reader 8 i g v1 0 Yes de y No and Windows Logon does not include PBA Full conrieueton and management for olf yes No PBA SUPPORT Yes with ae party software No Windows Logon does not include PBA External Dell Branded Finger Print Reader yes E2 with CV only no M 09 Full configuration and management for PBA v1 4 Foose Reebok or Fonseca No No support Full configuration and management for ofl KS Yes with 3rd party software No Contact Smart Card Reader Windows Logon does not include PBA Full configuration and management for PBA v1 0 Yes No No Cantaclece Smart CardReader Full EEN and management for BET Yes Ye
23. for WiMAX controllers featured in Dell E Family systems To obtain WiMAX functionality install the WiMAX software applicable to the WiMAX device installed in the notebook computer This is available on Dell s driver amp downloads support web site support dell com under the Network section Customers choosing to utilize the Dell Wireless DW WLAN Card Utility or Intel PROSet Wireless should not install Control Point Connection Manager If Control Point Connection Manager is installed uninstall the existing Intel PROSet Wireless or Dell Wireless WLAN entries in Add Remove Programs or Programs and Features before installing this software Customers may also choose to uninstall Dell Control Point Connection manager or uncheck the Wi Fi control within Dell Control Point Connection Manager Dell Latitude E Family amp Mobile Precision Reimage How To Guide 2 6 13 Wireless Personal Area Network Adapter UWB WPAN Microsoft XP 32 amp 64 Bit Vista 32 amp 64 Bit and Win7 32 amp 64 Bit Operating Systems do not support the Bluetooth controllers featured on Latitude E Family amp Mobile Precision systems To obtain Bluetooth or UWB functionality install the associated Bluetooth or UWB device drivers available on Dell s driver amp downloads support web site support dell com under the Network section 2 6 14 Mobile Broadband Wireless Wide Area Network Adapter WWAN Microsoft XP 32 amp 64 Bit Vista 32
24. i Touch x Dell Touchpad drivers are different between the 1 and 2 generation of systems Drivers from the 1 generation Dell Touchpad Pointing Stick and 2 generation Dell Multi Touch Touchpad are NOT compatible Dell strongly recommends only installing the appropriate driver for the system 3 generation Latitude Touchpad driver is backword compatible on 2 generation Latitude systems Dell Touchpad drivers are found under the Input Device Drivers section posted on Dell s driver amp downloads support web site support dell com Dell Latitude E Family amp Mobile Precision Reimage How To Guide 2 6 16 Free Fall Sensor Microsoft XP 32 amp 64 Bit Vista 32 amp 64 Bit and Win7 32 amp 64 Bit Operating Systems do not include the Free Fall Sensor driver Install the following driver provided by Dell 1 Free Fall Sensor driver found under the Applications section posted on Dell s driver amp downloads support web site support dell com 2 6 17 Modem Only applies to some systems Microsoft XP 32 amp 64 Bit Vista 32 amp 64 Bit and Win7 32 amp 64 Bit Operating Systems do not include the Conexant modem driver Install the following driver provided by Dell 1 Conexant D330 HDA MDC v 92 modem available on Dell s driver amp downloads support web site support dell com under the Communication section H Dell Control Point Connection Manager module is installed the Conexant mo
25. ision Reimage How To Guide Control Point Connection Manager Features Table B4 Category Feature Release Version Availablity of Feature when DCP Installed Availablity of Feature when Dell provides drivers middleware but No DCP App Availabilty of Feature when only Windows OS installed No for 5530 HSPA Ericson No for XP Dell Wireless LAN 1397 1510 fil Yes Yes WITH Dell Wireless Client Utility Yes for Vista amp Win 7 with WLAN Broadcom i DCU AutoConfig but in box driver has not been Dell validated Dell Wireless LAN 1520 Yes with Dell Wireless Client Utilit Noe S A v1 3 01 Yes d y Yes for Vista amp Win 7 with in box Broadcom TGV no enterprise extension DCU 3 i drivers and WLAN AutoConfig No for XP Intel Wireless LAN 5100 5300 v1 2 Yes Yes with Intel Proset es arti ean D aah d AutoConfig but in box driver has not been Dell validated WLAN e Intel Centrino Ultimate N 6300 WiFi No for XP card SEA KE De ENEE geen Yes E Dh T Ge WLAN Intel Centrino Advanced N 6200 WiFi AutoConfig but in box driver has not card been Dell validated Y ith Intel Proset or Dell Wirel Disconnect on Ethernet WLAN v1 2 Yes co We rose E EE No Clinet Utility DCU i d x RK Yes with Intel Proset or Dell Wireless WZC WLAN AutoConfig for available View availabe networks amp Site
26. ite support dell com under the SATA Drivers section Dell Latitude E Family amp Mobile Precision Reimage How To Guide Follow these steps to install the IMSM IRST driver 1 For Microsoft XP 32 amp 64 Bit Operating Systems e Installing the Intel IMSM driver using the Floppy Drive e Boot to the Dell Recovery DVD RDVD and select the Create RAID driver from the list of items You will need Floppy Disk Drive and a diskette for this selection The IMSM IRST driver must be on the root of the A Note the latest IMSM IRST driver can also be obtained from support dell com under the SATA Drivers section e Once the driver is extracted and stored on the target diskette boot to the operating system CD and start the installation e In the initial stage of Windows Setup press lt F6 gt to install the third party IMSM SCSI or RAID drivers e When prompted insert the floppy disk containing the IMSM driver and follow the instructions provided by Windows Setup e After reading the floppy disk either choose Intel R ICH9M E M SATA AHCI Controller if in AHCI mode or Intel R ICH8M E ICH9M eSATA RAID Controller if in IRRT mode select the appropriate driver to install 2 For Microsoft Vista Windows 7 32 amp 64 Bit Operating Systems e Installing the Intel IMSM IRST driver after the installation of the Operating System e Boot to the Operating System DVD and start the installation e After completing the OS i
27. lity Application Dell Control Point Security Driver Pack pters WLAN Personal Area Network Adapter UWB WPAN jroadband Wir Area Network Adapter WWAN Touch Pad Track Stick Pointer Free Fall Sensor Modem Intel vPro or AMT USB 3 0 Toucd Webcam 2 amp 64 Bit only Control V Dell Control Point DCP System Manager Connection Manager E Family 1 generation only Security Manager Latitude On amp Precision On Reader amp Flash Backup amp Recovery Manager Applications Dell Latitude E Family amp Mobile Precision Reimage How To Guide 2 4 2 Installation Sequence amp Features at a Glance 2 4 2 1 BIOS Drivers and Firmware BIOS Intel Chipset Helps Windows control system board components and controllers Dell Desktop System Software A compilation of critical Microsoft QFEs updates Media Memory Card SmartCard controller Enables and enhances the Media Memory SmartCard controller Intel Storage 1 Intel Matrix Storage Manager Latitude E Family amp Mobile Precision 1 generation 2 Intel Rapid Storage Technology Latitude E Family amp Mobile Precision 2 amp 3 generations Audio Enables and enhances the audio controller Graphics 1 Enhances and optimizes video performance 2 Enables amp provides additional functionality that are not included in MS native VGA driver e User customizable Power Management features e Portability amp behavioral profiles e Multiple mo
28. mat aware image on an Advanced Format HDD which may otherwise cause performance issues Dell Latitude E Family amp Mobile Precision Reimage How To Guide 3 Re imaging Requirements when using Advanced Format HDDs The following are the re imaging guidelines needed to support Advanced Format HDDs These requirements are dependent on which Operating System will be installed and which method of deployment will be used 3 1 Microsoft Operating Systems Advanced Format Aware Readiness An Operating System is Advanced Format Aware if it meets the following criteria o It understands the concept of physical sector vs logical sector o It maximizes writes using multiples of 4k bytes o Disk partition starts at the boundary of 4k sector Not all current Microsoft Operating Systems are Advanced Format Aware refer to the Table below A system configured with an Advanced Format drive and an operating system that is not Advanced Format aware can experience sector misalignment resulting in performance or compatibility issues Some extra steps may be required for re imaging even with Advanced Format Aware Microsoft Operating Systems Install upgrade to the latest Intel Storage driver Apply the applicable Microsoft KB article Partition alignment such as Please refer to section 3 2 for detailed instructions Operating System Advanced Format Aware Microsoft Windows 7 SP1 DE Microsoft Windows 7 pes Microsoft Vista SP1 Dell Latit
29. nd Vista e Drivers Installer Note The Dell Data Protection Access application installer will not install if the DDPA Drivers installer is not on the platform FIRST e Middleware Installer This installer contains certain relevant Microsoft QFEs It also contains the NTRU Trusted Software Stack TSS that provides TPM access e Application Installer This is the main application Dell Data Protection Access Note It will only install if the Drivers Installer has already been installed on the system so the installation order is important Refer to Table B3 under Appendix B for DDPA Data Protection Access 2 6 12 Wireless Local Network Adapters WLAN Microsoft XP 32 amp 64 Bit Vista 32 amp 64 Bit and Win7 32 amp 64 Bit Operating Systems do not provide native device driver support for WLAN controllers featured in Dell Latitude E Family amp Mobile Precision systems To obtain wireless network functionality install the Wireless LAN device driver applicable to the WLAN devices installed in the notebook computer found under the Network section posted on Dell s driver amp downloads support web site support dell com The installer also provides WLAN application support which provides additional features including enterprise authentication enhancements Microsoft Windows XP 32 amp 64 Bit Windows Vista 32 amp 64 Bit and Windows 7 32 amp 64 Bit Operating Systems do not provide native device driver support
30. nd check the following 1 Under BIOS settings gt system configuration e Latitude ON ARM module is installed e Install the Control Point Button Service in Windows available on Dell s driver amp downloads support web site support dell com under the Control Point section NOTE If you installed the Dell Control Point Connection Manager the Control Point Button Service is already installed e Latitude ON Flash Precision ON Flash Flash module is installed e Install the Latitude ON Flash in Windows available on Dell s driver amp downloads support web site support dell com under the Applications section e Latitude ON Reader Precision ON Reader e Install the Reader 2 0 in Windows available on Dell s driver amp downloads support web site support dell com under the Applications section Dell Latitude E Family amp Mobile Precision Reimage How To Guide Appendix Dell Latitude E Family amp Mobile Precision Reimage How To Guide Appendix A NET Framework Requirements What is NET Framework The NET Framework is a software framework from Microsoft which is bundled with Windows operating systems The NET Framework is intended to be used by most applications created for the Microsoft Windows platform NET Framework Requirements Windows 7 Windows Vista Windows XP Driver SW Stack NET 3 5 MET 3 0 MET 1 1 Intel GMA 4500MHD Graphics Intel Intel GMA
31. netsh Clinet Utility DCU S S Yes with Intel Proset or Dell Wireless Profile Management Wizard v1 0 Yes D No Clinet Utility DCU Radio Management Airplane Mode v1 0 Yes No No Connection ions vil VES Yes with Intel Proset or Dell Wireless ER 8 Clinet Utility DCU GE v1 0 e Yes with Wel Propa or Dell Wireless Yes Clinet Utility DCU Device Status of Yes Yes with Kei Ze or Dell Wireless KE defteg Clinet Utility DCU Ee EE Network Status Details v1 0 Yes TEC CTO Use sce UCI Yes normaron i Clinet Utility DCU Status Logs v1 0 Yes Yes with Intel Proset or Dell Wireless No Diagnostics Connection base Hardware Yes with Intel Proset or Dell Wireless v1 0 Yes 3 D Yes based Clinet Utility DCU Ye ith Intel P tor Dell Wirel Troubleshooting FAQ s Web links v1 0 Yes SE p z roes SE Yes Clinet Utility DCU SSO Pre logon Windows XP only v1 0 Yes Nese Un Ee Mea Yes through GPO Server 2008 g y Clinet Utility DCU Dae ae Log on Features Yes with Dell Mobile Broadband Client VPN Enforcement v1 0 Yes Utility 9DMBCU for 5720 EVDO novatel No Dell Latitude E Family amp Mobile Precision Reimage How To Guide Appendix E E Docks Dell E Docks E Family Docking Stations Dell E Family docking stations are architected differently than previous generations of Dell docking stations To enhance Plug And Play performance E Family products no longer require a docking profile The following are the list of features
32. nitor support Intel Turbo Boost only on E Family 2 generation systems 1 A driver based power management mechanism for Intel 13 15 and 17 processors 2 Intelligent power sharing across cores 3 Budgets power limits available to Processor or graphics turbo Processor Integrated Wired Network Controller amp Intel PROSet Utility Application Enables and enhances the network controller Control Point Security Driver pack 1 Installs and enables the security devices amp controllers 2 Even if you do not install the Control Point managers you should install the Control Point security driver as it contains needed drivers Networking amp Communication 1 Wireless Local Area Network Adapters WLAN Enables and enhances the Wireless LAN network adapter 2 Wireless Personal Area Network Adapter UWB WPAN Enables and enhances the UWB or Bluetooth Adapter 3 Mobile Broadband Wireless Wide Area Network Adapter WWAN Enables and enhances the Broadband wireless Adapter Touch Pad Track Stick Pointer Enhances the pointing device features Free Fall Sensor Modem Enables and enhances the modem Intel vPro or AMT Enhances System Manageability 1 HW based solution using out of band communication for management access to client systems independent of the system state Dell Latitude E Family amp Mobile Precision Reimage How To Guide USB 3 0 Touch Screen Digitizer Webcam driver XP 32 amp 64 Bit only
33. nstallation insert the Dell RDVD e Select the IMSM IRST driver and follow the installation procedure Note the latest IMSM IRST driver can also be obtained from support dell com under the SATA Drivers section If Intel Rapid Recovery or RAID Technologies is to be used ensure the following 1 SATA operation mode in the BIOS is set to the appropriate IRRT RAID On or RAID mode 2 Microsoft Operating System was installed under IRRT RAID On or RAID mode and the latest Intel Storage IMSM IRST driver is installed 3 Install the following Intel IMSM application provided by Dell e Intel Matrix Storage Manager Application or e Intel Rapid Storage Technology Application Dell Latitude E Family amp Mobile Precision Reimage How To Guide 2 6 5 Graphics Under XP 32 Bit only with service packs earlier than Service pack 3 and for Latitude E Family amp Mobile Precision 1 generation only the Audio driver must be installed prior to installing the graphics driver This applies to Intel graphics solution only Please refer to the section 2 6 5 Audio in this document Microsoft Operating Systems include the VGA graphics drivers only Therefore for optimum graphics performance Dell recommends installing the Dell graphics driver applicable to their system available on Dell s driver amp downloads support web site support dell com under the Video section Note for the nVidia Discrete Graphics solution on Latitud
34. o I need it a The Dell System Software utility provides critical updates and patches for your operating system necessary for the correct operation of your system It is important to install this utility first after re imaging your system It is found under the System Utilities folder on the Dell Drivers and Download page Dell Latitude E Family amp Mobile Precision Reimage How To Guide 7 What is the Client System Update application a Located under System Management gt Client System Update this is primarily targeted at Customers who want to manage systems on their own The tool is designed to allow users to specify their update preferences and apply updates based on the criticality Alternatively end users can use the scheduling option to keep their system up to date with the systems software released by Dell 8 What is eSATA One of the connectors on the system is a dual eSATA USB combo port It can interface with either an eSATA device or a USB device eSATA is an industry standard interface A few of the key benefits of eSATA technology are o Data speeds up to six times faster than USB 2 0 and IEEE 1394 o Robust and user friendly external connection o High performance cost effective expansion storage o Upto 2 meter shielded cables and connectors Control Point System Manager Features Table B1 Category Feature Dell Latitude E Family amp Mobile Precision Reimage How To Guide Appendix D Tables
35. p Mobile Precision Reimage How To Guide 2 6 15 Touchpad Microsoft XP 32 amp 64 Bit Vista 32 amp 64 Bit and Win7 32 amp 64 Bit Operating Systems do not include the Dell Touchpad drivers The Microsoft native OS mouse driver only provides basic point and click functionality No advanced features are available with the native driver and this may provide a less than optimal user experience Dell recommends installing the appropriate Dell Touchpad driver for the following user experience benefits 1 The driver is tuned to the system characteristics to offer enhanced cursor acceleration and precision 2 The driver provides the core palm rejection features 3 Access to additional features and control setting varies with system including e Enhanced scrolling and tapping e Touch sensitivity control e Multi Touch Gestures 2nd Generation e Jog Shuttle control M6400 amp M6500 Differences between Dell Touchpad devices and drivers 1 Generation 2 Generation 3 Generation amp O oO oO i E E D E soluun 3833383738383832 cece eee KEE o o y OD HoH XT ZZ om t Qo t oOo Q D WL non t e o 9 Q F G OD O o Q FX LC d D YT 9 o Oo FY LC uu Woo o Fs ZS l uu wo uo SF 2 ei oO wo U SF Ss oO D W D D uw Dell Touchpad Pointing Stick X KX X X gt X XxX xX Dell Multi Touch Touchpad X xX xX X X XxX xX Xx xX xX xX xX x x Dell Jog Shuttle Touchpad x Dell Jog Shuttle Touchpad Mult
36. rivers found in the Chipset folder a PCI Serial Port e PCI Simple Communications Controller b For E Family 1 generation you need to install two drivers AMT SOL LMS and AMT HECI c For E Family 2 generation you need to install one driver AMT HECI 2 How do I resolve a Broadcom USH Yellow Bang a After installing the drivers and you have this USH yellow bang in device manager you need to install the Control Point Security Device Driver Pack im Broadcom USH w touch sensor 3 How do I resolve this Unknown Device yellow bang on E Family 2 generation a After installing the drivers and you have an unknown device yellow bang in device manager you need to install the ST Micro Freefall Sensor driver found under Chipset D Unknown device 4 What drivers are in the Control Point Security Device Driver pack a The driver pack has the drivers for all security related hardware including UPEK TouchChip Fingerprint Reader Authentec Fingerprint Reader 10 Broadcom Unified Security Hub 11 Vista Storage Driver Update for ATAPI SYS 2 Broadcom Trusted Platform Module 3 Atmel Trusted Platform Module 4 STMicroelectronics Trusted Platform Module 5 Winbond Trusted Platform Module 6 O2Micro Smart Card Reader 7 Dell Smart Card Keyboard 8 9 5 Can I use WiMax and WiFi at the same time a No the wireless adapter only supports one of them being active at one time 6 What is the Dell System Software utility and why d
37. s with SHI EI software No Windows Logon does not include PBA Contacless Smart Card Reader Full configuration and management for PBA v1 2 Yes No No Support for 5400 and 7200 FDE s v1 0 Yes Yes with 3rd party software Yes with 3rd party software Full Disked Encrypted Drives FDE Support for SSD FDE s v1 2 01 Yes Yes with 3rd party software Yes with 3rd party software Support for dual FDE s non RAID v1 3 Yes Yes with 3rd party software Yes with 3rd party software RSA SecurlD RSA SecurlD storage in ControlVault v1 1 Yes USH platforms only Yes USH platforms only No Bitlocker Vista Only DCP does not interact with Bitlocker v1 0 Yes N A Yes Category Feature Release Version Dell Data Protection Access DDPA Table B3 Availablity of Feature when DDPA Installed Availablity of Feature when Dell provides drivers middleware but No DDPA App Availabilty of Feature when only Windows OS installed Secure processing and storage of user security f S v2 0 Yes USH platforms only No No information ControlVault EES SS e et P EE v2 0 Yes USH platforms only No No credentials in CV No for XP Yes with third party software Yes with Windows Vista driver TPM TPM enablement and management v2 0 Yes A S d i S A S including Windows Vista Bitlocker included or third party software including Windows Vista Bitlocker Pre Boot Authentication PBA Pass
38. s not provide 3 party security software The Control Point Security Manager Application is available on Dell s driver amp downloads support web site support dell com under the Control Point section Refer to Table B2 under Appendix B for DCP Security Manager features 2 6 9 4 Control Point Connection Manager applies to 1 generation Latitude E Family amp Mobile Precision only Dell Control Point Connections Manager module is a Dell developed modular application providing a complete communications management environment o Allows the user to create multiple mobile profile settings Dell Latitude E Family amp Mobile Precision Reimage How To Guide Ability to create export and import user defined usage profiles System custom configuration Execute comprehensive diagnostics and troubleshooting Provides the capability to enable or disable any of the radios on the notebook such as Wi Fi Bluetooth GPS UWB and mobile broadband D OO 0 The Control Point Connection Manager Application is available on Dell s driver amp downloads support web site support dell com under the Control Point section Refer to Table B3 under Appendix B for DCP Security Manager features 2 6 10 Dell Feature Enhancement Pack DEER applies to Latitude Precision 1 2 amp 3 generations E Family amp Mobile Dell Feature Enhancement Pack DFEP is a Dell developed application providing a complete set of
39. set and using the latest device drivers and applications when imaging their systems This How To guide applies to the following Latitude E Family amp Mobile Precision systems Product 1st Generation 2nd Generation 3rd Generation E4200 E6220 E4300 E4310 E6320 E E5400 E5410 E5420 E5420m e e E5500 E5510 E5520 E5520m E E6400 E6410 E6420 l E6400 ATG E6410 ATG E6420 ATG E6500 E6510 E6520 oO 5 a M2400 lt S SG M4400 M4500 M4600 as 25 E M6400 M6500 M6600 Dell Latitude E Family amp Mobile Precision Reimage How To Guide 2 How To 2 1 Supported Operating Systems The following Microsoft operating systems have been validated for use on Dell Latitude E Family amp Mobile Precision notebook computers e Microsoft Windows XP 32 amp 64 Bit e Vista 32 amp 64 Bit e Windows 7 32 amp 64 Bit Dell Latitude E Family amp Mobile Precision Reimage How To Guide 2 2 Latitude E Family amp Mobile Precision New Features amp Image Impact Dell Latitude E Family amp Mobile Precision systems feature new hardware technologies which require a new software stack drivers and or applications These products are not compatible with previous images built or installed on none Latitude E Family Mobile Precision or previous Dell products Images between 1 2 amp 3 generations Latitude E Family amp Mobile Precision are also not compatible Among these new hardware and technologies are
40. t Connection Manager Features Table BI 36 Appendix ee Kee EEN 37 Dell Latitude E Family amp Mobile Precision Reimage How To Guide 1 Overview The purpose of this document is to detail the required steps for reimaging Dell Latitude E Family amp Mobile Precision notebooks with Microsoft Operating Systems Dell Latitude E Family amp Mobile Precision notebooks systems ship with MS Windows XP SP3 SP2 for XP 32 Bit Vista SP2 or Windows 7 These images include the Dell recommended software stack and settings drivers and applications which are tested and validated with the system Drivers and applications must be installed on Dell Latitude E Family amp Mobile Precision systems in a prescribed order to ensure optimal performance Failure to install drivers and applications as detailed in this document may result in undesirable performance Dell provides drivers and applications that are not included in Microsoft Operating Systems These drivers are required to enable the new technologies and features of Dell Latitude E Family amp Mobile Precision products including the 512e Advanced Format HDD See appendix B Reinstalled images should be built from a clean hand installed OS load and following the steps in this guide Dell does not recommend starting from an image built on previous generations of products or other computer systems Dell recommends ensuring BIOS settings including SATA configurations modes are correctly
41. t QFEs required allowing these security devices to operate correctly The driver supports the following Security devices Broadcom Trusted Platform Module Atmel Trusted Platform Module STMicroelectronics Trusted Platform Module Winbond Trusted Platform Module O2Micro Smart Card Reader Dell Smart Card Keyboard UPEK TouchChip Fingerprint Reader Authentec Fingerprint Reader Broadcom Unified Security Hub 10 Vista Storage driver Update for ATAPI SYS NAMAMS p The Control Point Security Device Driver is available on Dell s driver amp downloads support web site support dell com under the Control Point section 2 6 9 2 Control Point System Manager Dell Control Point System Manager module is a Dell developed modular application providing a complete set of power management configuring and alerting capabilities o Battery Status Power Scheme and Sleep Mode Display and Devices Keyboard Backlighting and Hotkeys Customization Extended Battery Life All Day Battery Life oO 0 0 The Control Point System Manager Application is available on Dell s driver amp downloads support web site support dell com under Control Point section Dell Latitude E Family amp Mobile Precision Reimage How To Guide Refer to Table B1 under Appendix B for DCP System Manager features For Extended Battery Life feature EBL install the Dell Control Point components offered by Dell in addition to the System Manager Mod
42. trollers are hidden ATA Basic Disk Operation mode does not require additional storage driver Note eSATA is not functional in this mode AHCI SATA bus is configured for AHCI mode Advanced Disk Operation mode which offers faster performance eSATA support and increased battery life This mode requires an additional storage driver provided by Dell IRRT RAID On SATA bus is configured to support IRRT Intel s Rapid Recovery Technology This mode supports AHCI mode features as well as disk mirroring RAID 1 IRRT allows data backup and restoration This mode requires an additional storage driver provided by Dell RAID SATA bus is configured to support RAID This mode supports AHCI mode features as well as disk mirroring RAID 1 RAID allows data backup and restoration This mode requires an additional storage driver provided by Dell e Notes o RAID support requires second hard disk drive If AHCI IRRT RAID On or RAID modes are selected Intel s Matrix Storage Manager Intel Rapid Storage Technology driver must be installed in conjunction with the installation of the Operating System See section 2 6 4 Intel Storage of this document Dell Latitude E Family amp Mobile Precision Reimage How To Guide TPM Security These options enable and configure the Trusted Platform Module TPM If TPM is to be deployed TPM must be enabled in the BIOS Setup program 1 Security gt TPM Security e TPM Security e Disabled Def
43. ude E Family amp Mobile Precision Reimage How To Guide 3 2 Image Installation Guidelines 3 2 1 Clean Image Installation on an Advanced Format HDD Pee ee Windows 7 SP1 Windows Vista SP1 Windows XP Using Dell Operating System Media Using non Dell off the shelf Operating System Media Using Windows PE 3 0 or prior Note If using a Win PE version earlier than 3 0 apply Windows Automated KIT 1 The Intel RST Driver 9 6 or higher can be found on the Dell Support website in Dell Drivers and Downloads for your system under the SATA drivers section 1 Install Upgrade Intel RST Storage driver to 9 6 or later 1 Install Upgrade Intel RST Storage driver to 9 6 or 1 Install Upgrade Intel RST Storage driver to 9 6 or later 1 Apply Microsoft KB article 982018 Install Upgrade Intel RST Storage driver to 9 6 or later Apply Microsoft KB article 982018 Install Upgrade Intel RST Storage driver to 9 6 or later Apply Microsoft KB article 982018 Install Upgrade Intel RST Storage driver to 9 6 or later 2 Please refer to the Partition Alignment Tools Section 3 4 1 Apply Microsoft KB article 2470478 Install Upgrade Intel RST Storage driver to 9 6 or later Apply Microsoft KB article 2470478 Install Upgrade Intel RST Storage driver to 9 6 or later Apply Microsoft KB article 2470478 Install Upgrade Intel RST Storage driver to
44. ule version 1 2 amp 1 3 o Control Point System Security Manager driver applies to Control Point System Manager 1 0 and 1 1 o Control Point System Manager XML file applies to Control Point System Manager 1 0 1 1 1 2 and 1 3 Not required for 1 4 and beyond For Ambient Light Sensor ALS install the Dell Ambient Light Sensor Utility component of Control Point in addition to the System Manager Module This component is applicable to Vista 32 amp 64 Bit only and is not required for XP 32 amp 64 Bit and Win7 32 amp 64 Bit Note Customers can obtain ALS feature by installing ALS utility in case Control Point System Manager is not desired and under Microsoft Windows Vista only 2 6 9 3 Control Point Security Manager Dell Control Point Security Manager module is a Dell developed modular application providing provides access to authentication encryption fingerprint readers and smartcard technologies 1 Obtain Security Status 2 Manage Logins and Passwords 3 Manage Data Protection Security Software Stack 1 For these security devices to function and interface on E Family notebooks install the appropriate Software stack Applications and Utilities The security software stack can be obtained through one of the two options 3 Control Point Security Manager Application which is offered to E Family Customers through Dell s support website 4 Third party security software specific to the customer s environment Dell doe
45. v1 0 Yes N A No default Keyboard backlighting options to be able to Keyboard backlighting set the intensity inactivity timeout values v1 0 Yes N A Yes but with No screen pop up display and input triggers Ability to Adjust Brightness Level v1 0 Yes N A Yes but with No screen pop up display Brightness feedback through on screen display v1 0 Yes N A No Ability to enale disable ALS v1 0 Yes N A Yes ALS Feedback through on screen display v1 0 Yes N A No Reporting of Ambient Temp log information A2 Yes N A Through BIOS at OS presence PWS only Reporting of CPU Temp log information at OS Hardware Monitoring for Desktops presence PWS only v1 2 Yes N A Through BIOS Reporting of SMART Alerts log information at v1 2 Yes N A Through BIOS OS presence PWS only Reporting of ECC Alerts log information at OS p amp E v1 2 Yes N A Through BIOS presence PWS only Privacy Screen Discreet Graphics Fn E to enable disable Privacy screen v1 0 Yes N A No Privacy Screen UMA Graphics Fn E to enable disable Privacy screen v1 2 01 Yes N A No Provid tem level controls for NTSC Color Space Panel Settings for EE S i sRGB Pro Photo RGB Kodak or Adobe color v1 3 Yes N A No RGB LED Displays 17 only S 4 settings certain panels only Dell Latitude E Family amp Mobile Precision Reimage How To Guide Control Point Security Manager Features Table B2 Category Feature Release Version Availablity of Feature when DCP Install
46. vation of the dual LCD plus S Video display settings when the system is docked LCD plus DVI LCD plus Display Port VGA plus S Video Display Port plus Display Port Display Port plus DVI Display Port plus VGA Notes The term uninformed means the user does not have to mform the system ahead of time of an action The term Tnformed means the user has bo inform the system ahead of time of an action te Pressing the Undock Request bution on a D Family dock before undoch The term hot docking means the act of docking the system when the system is fully on The term hot undocking means the act of undocking the system when the system is fully on The term Mom docking means the act of docking the system when the system is n Stand by The term warm undocking means the act of undocking the system when the system is in Stand by
47. word and SSO v2 0 Yes Password only no SSO Password only no SSO EEEO F REEE Full configuration and management for PBA v2 0 pe Yes with Sel pene software No and Windows Logon does not include PBA Full configuration and management for Yes with 3rd party software 4 v2 0 yes No PBA SUPPORT i No Windows Logon does not include PBA External Dell Branded Finger Print Reader yes E2 with CV only no M 09 Full configuration and management for PBA v2 0 Foose Reebok or Fonseca No No support Full configuration and management for oa Yes Yes with 3rd party software No Contact Smart Card Reader Windows Logon j does not include PBA Full configuration and management for PBA v2 0 Yes No No Contades Smart CardReader Full SEENEN and management for v2 0 Yee Yes with Zeie software No Windows Logon does not include PBA Contacless Smart Card Reader Full configuration and management for PBA v2 0 Yes No No Support for 5400 and 7200 FDE s v2 0 Yes Yes with 3rd party software Yes with 3rd party software Full Disked Encrypted Drives FDE Support for SSD FDE s v2 0 Yes Yes with 3rd party software Yes with 3rd party software Support for dual FDE s non RAID v2 0 Yes Yes with 3rd party software Yes with 3rd party software RSA SecurlD RSA SecurlD storage in ControlVault v2 0 Yes USH platforms only Yes USH platforms only No Bitlocker Vista Only DCP does not interact with Bitlocker v2 0 Yes N A Yes Dell Latitude E Family amp Mobile Prec
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