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Dell Latitude C840 User's Manual

1. Description of problem and troubleshooting procedures you performed Contacting Dell To contact Dell electronically you can access the following websites www dell com support dell com technical support premiersupport dell com technical support for educational government healthcare and medium large business customers including Premier Platinum and Gold customers For specific web addresses for your country find the appropriate country section in the table below NOTE Toll free numbers are for use within the country for which they are listed When you need to contact Dell use the electronic addresses telephone numbers and codes provided in the following table If you need assistance in determining which codes to use contact a local or an international operator Country City International Access Code Country Code City Code Anguilla Antigua and Barbuda Argentina Buenos Aires International Access Code 00 Country Code 54 City Code 11 Aruba Australia Sydney International Access Code 0011 Country Code 61 City Code 2 Austria Vienna Country Code 43 City Code 1 Bahamas Barbados Belgium Brussels International Access Code 00 Country Code 32 City Code 2 Bermuda Bolivia Brazil International Access Code 00 Country Code 55 City Code 51 British Virgin Islands International Access Code 900 Department Name or Service Area Area Codes Websi
2. Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer A AC alternating current The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet ACPI advanced configuration and power interface A power management specification that enables Microsoft Windows operating systems to put a computer in standby or hibernate mode to conserve the amount of electrical power allocated to each device attached to the computer AGP accelerated graphics port A dedicated graphics port that allows system memory to be used for video related tasks AGP delivers a smooth true color video image because of the faster interface between the video circuitry and the computer memory antivirus software A program designed to identify quarantine and or delete viruses from your computer APR advanced port replicator A docking device that allows you to conveniently use a monitor keyboard mouse and other devices with your portable computer ASF alert standards format A standard to define a mechanism for reporting hardware and software alerts to a management console ASF is designed to be platform and operating system independent backup A copy of a program or data file on a floppy disk CD or hard drive As a precaution back up the data files from your hard drive regularly b
3. Double click the icon for the specific device in the expanded list The Properties window appears If an IRQ conflict exists the Device status area in the Properties window reports what other devices are sharing the device s IRQ Resolve any IRQ conflicts You can also use the Windows 2000 Hardware Troubleshooter To use the troubleshooter click the Start button and click Help Click Troubleshooting and Maintenance on the Contents tab click Windows 2000 troubleshooters and then click Hardware In the Hardware Troubleshooter list click need to resolve a hardware conflict on my computer and then click Next If Your Computer Gets Wet A A A 10 11 12 13 14 15 CAUTI ON Perform this procedure only after you are certain that it is safe to do so If the computer is connected to an electrical outlet Dell recommends that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet Use the utmost caution when removing wet cables from a live power source CAUTI ON Before working inside your computer read the safety instructions in your System Information Guide Turn off the computer disconnect the AC adapter from the computer and then disconnect the AC adapter from the electrical outlet Turn off any attached external devices and disconnect them from their power sources and then from the computer Ground yourself by touching one of the metal connectors on the b
4. If you hear an unfamiliar scraping or grinding sound Ensure that the sound is not caused by the program that is running Ensure that the disk or disc is inserted properly If the CD RW drive stops writing Disable standby mode in Windows before writing to a CD RW Search for the keyword standby in Windows Help To access the help file see Windows Help Change the write speed to a slower rate See the help files for your CD creation software Close all other open programs Closing all other open programs before writing to the CD RW may alleviate the problem If you have problems with a hard drive Allow the computer to cool before turning it on A hot hard drive may prevent the operating system from starting Try allowing the computer to return to room temperature before turning it on Check the drive for errors Run the Windows error checking tool In Windows XP click the Start button and click My Computer In Windows 2000 double click My Computer Right click the drive letter local disk that you want to scan for errors and then click Properties Click the Tools tab Under Error checking click Check Now Click Start Run the IDE Drives tests as described in Dell Diagnostics Network Problems Fill out the Diagnostics Checklist as you complete these checks Check the network cable connector Ensure that the network cable connector is firmly connected to the connector on the com
5. Technical Support Customer Care Switchboard Sales T ie x lt Website support euro dell com E mail tech_support_central_europe dell com 06103 766 7200 0180 5 224400 06103 766 9570 06103 766 9420 06103 766 9560 06103 766 9555 06103 766 7000 Technical Support Home Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care Public Accounts Customer Care Switchboard Website support euro dell com E mail support euro dell com gr en emaildell 080044149518 08844140083 2108129800 2108129800 2108129812 toll free 1 866 540 3355 1 800 999 0136 toll free 1 877 270 4609 Technical Support Gold Technical Support Switchboard Sales T o x lt General Support General Support General Support Website support ap dell com E mail ap_support dell com 296 93188 296 93191 800 93 8291 toll free 800 96 4109 toll free 800 96 4108 toll free 800 90 3708 1600 33 8045 1600 33 8044 Technical Support Dimension and Inspiron Technical Support OptiPlex Latitude and Dell Precision Customer Service non technical post sales issues Transaction Sales Large Corporate Accounts HK Large Corporate Accounts GCP HK Technical Support Sales Website support euro dell com E mail dell_direct_support dell com 1850 543 543 0870 908 0800 Ireland Technical Support U K Technical Support dial within U K only City Code 1 Home Use
6. sales_canada dell com Canada only Electronic Information Service info dell com AutoTech Service Dell s automated technical support service AutoTech provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers When you call AutoTech use your touch tone telephone to select the subjects that correspond to your questions The AutoTech service is available 24 hours a day 7 days a week You can also access this service through the technical support service For the telephone number to call see the contact numbers for your region Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order For the telephone number to call see the contact numbers for your region Technical Support Service Dell s technical support service is available 24 hours a day 7 days a week to answer your questions about Dell hardware Our technical support staff uses computer based diagnostics to provide fast accurate answers To contact Dell s technical support service see Technical Assistance and then call the number for your country as listed in Contacting Dell Problems With Your Order If you have a problem with your order such as missing parts wrong parts or inco
7. 1 Turn off your computer and connect an external monitor to the computer 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls If the external monitor works the computer display or video controller may be defective Contact Dell Sound and Speaker Problems Fill out the Diagnostics Checklist as you complete these checks If you have a problem with integrated speakers Adjust the Windows volume control Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Adjust the volume bass or treble controls to eliminate distortion Fn fnd Adjust the volume using keyboard shortcuts See Using the Keyboard and Touch Pad Press fo W1 to disable mute or reenable the integrated speakers Reinstall the sound audio driver See Reinstalling Software If you have a problem with external speakers NOTE The volume control in some MP3 players overrides the Windows volume setting If you have been listening to MP3 songs make sure that you did not turn the player volume down or off Check the speaker cable connections See the setup diagram supplied with the speakers Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp Ensure that the speakers are turned on See the setup diagram supplied with the speakers Adjust
8. American National Standards Institute ANSI HFES 100 American National Standards for Human Factors Engineering of Visual Display Terminal Workstations Santa Monica CA Human Factors Society Inc 1988 2 Human Factors and Ergonomics Society BSR HFES 100 Draft standard for trial use Human Factors Engineering of Computer Workstations Santa Monica CA Human Factors and Ergonomics Society 2002 3 International Organization for Standardization ISO ISO 9241 Ergonomics requirements for office work with visual display terminals VDTs Geneva Switzerland International Organization for Standardization 1992 Regulatory Notices Electromagnetic Interference EMI is any signal or emission radiated in free space or conducted along power or signal leads that endangers the functioning of a radio navigation or other safety service or seriously degrades obstructs or repeatedly interrupts a licensed radio communications service Radio communications services include but are not limited to AM FM commercial broadcast television cellular services radar air traffic control pager and Personal Communication Services PCS These licensed services along with unintentional radiators such as digital devices including computers contribute to the electromagnetic environment Electromagnetic Compatibility EMC is the ability of items of electronic equipment to function properly together in the electronic environment While this computer has been desi
9. Under Pick a category click Printers and Other Hardware click Keyboard and then click the AccessDirect tab 3 Click Help and follow the instructions In Windows 2000 1 Open the Control Panel and then double click the Keyboard icon 2 Click the AccessDirect tab in the Keyboard Properties window 3 Click Help and follow the instructions Numeric Keypad K NOTE When you connect an external PS 2 keyboard or PS 2 keypad to the computer the integrated keypad is disabled The keypad numbers and symbols are marked in blue on the right of the keypad keys To enable the keypad press The a light indicates that the keypad is active To disable the keypad press again K NOTE If you experience problems using a password ensure that the numeric keypad is disabled To temporarily disable the keypad so that you can use the other function of a dual function key press and the desired key or press T Shift and the desired uppercase letter or shift function of the key Keyboard Shortcuts System Functions Opens the Windows Security window Enables and disables the numeric keypad Enables and disables scroll lock Display Functions Switches the video image to the next display in the following sequence the integrated display an external monitor and both displays simultaneously Increases brightness on the integrated display only not on an external monitor Decreases brightness on the integrated
10. computer do not change the settings for this program system tray See notification area TAPI telephony application programming interface Enables Windows programs to operate with a wide variety of telephony devices including voice data fax and video text editor A program used to create and edit files that contain only text for example Windows Notepad uses a text editor Text editors do not usually provide word wrap or formatting functionality the option to underline change fonts and so on travel module A plastic device designed to fit inside the module bay of a portable computer to reduce the weight of the computer UPS uninterruptible power supply A backup power source used when the electrical power fails or drops to an unacceptable voltage level A UPS keeps a computer running for a limited amount of time when there is no electrical power UPS systems typically provide surge suppression and may also provide voltage regulation Small UPS systems provide battery power for a few minutes to enable you to shut down your computer USB universal serial bus A hardware interface for a low speed device such as a USB compatible keyboard mouse joystick scanner set of speakers printer broadband devices DSL and cable modems imaging devices or storage devices Devices are plugged directly in to a 4 pin socket on your computer or in to a multi port hub that plugs in to your computer USB devices can be con
11. 02 481 91 00 1 800 342 0671 toll free 800 10 0238 Technical Support Customer Care Corporate Sales T o Switchboard General Support General Support Website www dell com br Customer Support Technical Support 0800 90 3355 Tech Support Fax 51 481 5470 51 481 5480 0800 90 3390 toll free 1 866 278 6820 Customer Care Fax Sales General Support Brunei Customer Technical Support Penang Malaysia 604 633 4966 Country Code 673 Customer Service Penang Malaysia Transaction Sales Penang Malaysia Canada North York Ontario Online Order Status www dell ca ostatus Papa Ra TIE A ET AutoTech automated technical support Customer Care Home Sales Small Business Customer Care med large business government Technical Support Home Sales Small Business Technical Support med large bus government Sales Home Sales Small Business Sales med large bus government Cayman Islands Chile Santiago Sales Customer Support and Technical Support toll free 1230 020 4823 Country Code 56 City Code 2 China Xiamen Tech Support website supportapdellcom china S Costa Rica Denmark Copenhagen Website supporteuro dell com TEA GOAT ETE AE E mail Support portable computers den_nbk_support dell com E el E mail Support desktop computers den_support dell com l Country Code 45 E mail Support servers Nordic_server_support dell com res Customer Care Relational Switchboard Relational F
12. Card Ensure that the PC Card is properly inserted into the connector Ensure that the card is recognized by Windows Double click the Safely Remove Hardware Unplug or Eject Hardware in Windows 2000 icon on the Windows taskbar Ensure that the card is listed Run the PC Card diagnostics test See the documentation that came with the PC Card for instructions if a diagnostics test was provided with the card If you have problems with a Dell provided PC Card Contact Dell If you have problems with a PC Card not provided by Dell Contact the PC Card manufacturer Drive Problems Fill out the Diagnostics Checklist as you complete these checks If you cannot save a file to a floppy disk drive Ensure that Windows recognizes the drive In Windows XP click the Start button and click My Computer In other operating systems double click My Computer If the drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive Insert a bootable disk and restart the computer Verify that the light is blinking indicating normal operation Ensure that the disk is not write protected You cannot save data to a write protected disk Try another floppy disk Insert another disk to eliminate the possibility that the original disk is defective Reinstall the drive 1 Save and close any open files exit any ope
13. Data can be recorded only once onto a CD R Once recorded the data cannot be erased or written over CD RW CD rewritable A rewritable version of a CD Data can be written to a CD RW disc and then erased and written over rewritten CD RW drive A drive that can read CDs and write to CD RW rewritable CDs and CD R recordable CDs discs You can write to CD RW discs multiple times but you can write to CD R discs only once CD RW DVD drive A drive sometimes referred to as a combo drive that can read CDs and DVDs and write to CD RW rewritable CDs and CD R recordable CDs discs You can write to CD RW discs multiple times but you can write to CD R discs only once clock speed The speed given in MHz that indicates how fast computer components that are connected to the system bus operate COA Certificate of Authenticity The Windows alpha numeric code located on a sticker on your computer You may need the COA to complete the operating system setup or reinstallation Also referred to as the Product Key or Product ID Control Panel A Windows utility that allows you to modify operating system and hardware settings such as display settings controller A chip that controls the transfer of data between the microprocessor and memory or between the microprocessor and devices CRI MM continuity rambus in line memory module A special module that has no memory chips and is used to fill unused RIMM slots
14. Deletes the owner tag Displays the Asset Tag utility help screen Using PC Cards PC Card Types PC Card Blanks Extended PC Cards installing a PC Card Removing a PC Card or Blank PC Card Types See Specifications for information on supported PC Cards The PC Card slot has two connectors that supports four combinations of cards A single Type or Type II card using either the upper or lower PC Card connector One Type card and one Type II card using either connector Two Type I cards or two Type II cards One Type III card using the lower connector The PC Card slot supports CardBus technology and extended PC Cards Type of card refers to its thickness not its functionality PC Card Blanks Your computer shipped with a plastic blank installed in the PC Card slot Blanks protect unused slots from dust and other particles Save the blank for use when no PC Card is installed in the slot blanks from other computers may not fit your computer To remove the blank see Removing a PC Card or Blank Extended PC Cards An extended PC Card for example a wireless network adapter is longer than a standard PC Card Follow these precautions when using extended PC Cards Protect the exposed end of an installed card Striking the end of the card can damage the system board Always remove an extended PC Card before you pack the computer in its carrying case Install an extended card in the uppe
15. Left Side View fixed optical drive Fixed Optical Drive Accommodates a CD drive DVD drive CD RW drive and combination drives S Video TV Out Connector Connects your computer to a TV Also connects digital audio capable devices using the TV digital audio adapter cable For more information see Adding and Replacing Parts Security Cable Slot Lets you attach a commercially available antitheft device to the computer Instructions for installing antitheft devices are usually included with the device NOTICE Before you buy an antitheft device ensure that it will work with the security cable slot Modem Connector Connect the telephone line to the modem connector For information on using the modem see the online modem documentation supplied with your computer See Finding Information Network Connector K NOTE The network connector is slightly larger than the modem connector Do not plug a telephone line into the network connector Connects the computer to a network The light on the right flashes amber to indicate network activity The light on the left turns red orange when the computer is connected to a 100 Mbps network it turns green for a 10 Mbps network or a wireless card For information on using the network adapter see the online network adapter documentation supplied with your computer See Finding Information Speaker Press the volume control buttons or volume con
16. NOTICE Insert devices before you dock and turn on the computer 5 Insert the new device into the bay and push it until you feel a click 6 Turn on the computer Swapping Devices While the Computer Is Running NOTICE To prevent damage to the docking connector do not remove from or replace in the computer any devices other than PC Cards in the computer while the computer is connected to a docking device In Microsoft Windows XP If you want to swap a device other than a PC Card and the computer is docked undock it Double click the Unplug or Eject Hardware icon on the taskbar Click the device you want to eject Keep the display open and tilt the computer back so that you can access the bottom of the computer Slide and hold the latch release and pull the device out of the bay Insert the new device into the bay and push it until you feel a click If necessary enter your password to unlock your computer Windows 2000 If you want to swap a device other than a PC Card and the computer is docked undock it Double click the Unplug or Eject Hardware icon on the taskbar Click the device you want to eject and then click Stop Click OK and wait until the device you want to eject is cleared from the list of devices in the Unplug or Eject Hardware window Keep the display open and tilt the computer back so that you can access the bottom of the computer Slide and hold the latch release and pull the device out of the modul
17. Testing Help Menu For more information on using the Advanced Testing option 1 Press 2 Highlight the Help category and press or press the key that corresponds to the highlighted letter in the category you choose Advanced Testing Help Categories Help Description Category Provides descriptions of the main menu screen area the Device Groups and the different diagnostic menus and commands and instructions on how to use them Explains the functions of the all of the keystrokes that can be used in Dell Diagnostics Device Describes the test group that is presently highlighted in the Device Groups list on the main menu screen It also provides reasoning for Group using some tests Device Describes the function and purpose of the highlighted device in the Device Groups For example the following information appears when you select the Device Help category for Diskette in the Device Groups list Diskette Drive A The diskette disk drive device reads and writes data to and from diskettes Diskettes are flexible recording media sometimes contained in hard shells Diskette recording capacities are small and access times are slow relative to hard disk drives but they provide a convenient means of storing and transferring data Provides a thorough explanation of the test procedure of each highlighted test group subtest An example of the Diskette subtest floppy drive Seek Test is as follows Diskette Drive A floppy drive Seek Te
18. at the byte level and also stripe error correction information resulting in excellent performance and good fault tolerance RAM random access memory The primary temporary storage area for program instructions and data Any information stored in RAM is lost when you shut down your computer readme file A text file included with a software package or hardware product Typically readme files provide installation information and describe new product enhancements or corrections that have not yet been documented read Only Data and or files you can view but cannot edit or delete A file can have read only status if It resides on a physically write protected floppy disk CD or DVD It is located on a network in a directory and the system administrator has assigned rights only to specific individuals refresh rate The frequency measured in Hz at which your screen s horizontal lines are recharged Sometimes also referred to as its vertical frequency The higher the refresh rate the less video flicker can be seen by the human eye resolution The sharpness and clarity of an image produced by a printer or displayed on a monitor The higher the resolution the sharper the image RFI radio frequency interference Interference that is generated at typical radio frequencies in the range of 10 kHz to 100 000 MHz Radio frequencies are at the lower end of the electromagnetic frequency spectrum and are more likely to have i
19. bay or connect the AC adapter to your computer and an electrical outlet 11 Turn on the computer As the computer boots it detects the additional memory and automatically updates the system configuration information If the memory module is not installed properly the computer does not boot no error message appears to indicate this failure Adding a Mini PCI Card If you ordered a Mini PCI card at the same time that you ordered your computer Dell has already installed the card for you K NOTE Handle components and cards by their edges and avoid touching pins and contacts A CAUTION Before working inside your computer read the safety instructions in your System Information Guide 1 Make sure that the work surface is flat and clean to prevent scratching the computer cover 2 Save and close any open files exit any open programs and shut down the computer 3 If the computer is docked undock it 4 Disconnect the computer from the electrical outlet 5 Wait 10 to 20 seconds and then disconnect any attached devices 6 Remove any installed PC Cards batteries and devices 7 Ground yourself by touching a metal connector on the back of the computer and continue to do so periodically during this procedure 8 Turn the computer over and remove the screw from the Mini PCI card cover 9 Place your finger under the cover at the indentation and lift and slide the cover open 10 If you are replacing a Mini PCI card remove
20. before continuing with the driver installation After extracting the driver files to your hard drive as described previously click the Start button point to Settings and click Control Panel Double click the System icon Click the Hardware tab Click Device Manager Double click the type of device for which you are installing the driver for example Modems or Infrared devices Double click the name of the device Click the Driver tab and click Update Driver Click Next 9 Ensure that Search for a suitable driver for my device recommended is selected and then click Next 10 Ensure that the Specify a location check box is checked and that all other check boxes are unchecked and click Next 11 Click Browse to browse to the location to which you previously extracted the driver files 12 When the name of the appropriate driver appears click Next 13 Click Finish and restart your computer Manually Reinstalling Drivers for Windows XP NOTE If you are reinstalling an infrared driver you must first enable the infrared sensor in the system setup program before continuing with the driver installation 1 After extracting the driver files to your hard drive as described previously click the Start button and right click My Computer 2 Click Properties 3 Click the Hardware tab and click Device Manager 4 Double click the type of device for which you are installing the driver for example Modems or Infrared devices 5 Doubl
21. bytes but is often referred to as 1000 bytes keyboard shortcut A command requiring you to press multiple keys at the same time Also referred to as a key combination kHz kilohertz A measurement of frequency that equals 1000 Hz LAN local area network A computer network covering a small area A LAN usually is confined to a building or a few nearby buildings A LAN can be connected to another LAN over any distance through telephone lines and radio waves to form a wide area network WAN LCD liquid crystal display The technology used by portable computer and flat panel displays LED light emitting diode An electronic component that emits light to indicate the status of the computer local bus A data bus that provides a fast throughput for devices to the microprocessor LPT line print terminal The designation for a parallel connection to a printer or other parallel device M Mb megabit A measurement of memory chip capacity that equals 1024 Kb Mbps megabits per second One million bits per second This measurement is typically used for transmission speeds for networks and modems MB megabyte A measurement of data storage that equals 1 048 576 bytes 1 MB equals 1024 KB When used to refer to hard drive storage the term is often rounded to 1 000 000 bytes MB sec megabytes per second One million bytes per second This measurement is typically used for data tra
22. cursor The marker on a display or screen that shows where the next keyboard touch pad or mouse action will occur It often is a blinking solid line an underline character or a small arrow DDR SDRAM double data rate SDRAM A type of SDRAM that doubles the data burst cycle improving system performance device Hardware such as a disk drive printer or keyboard that is installed in or connected to your computer device driver See driver DIN connector A round six pin connector that conforms to DIN Deutsche Industrie Norm standards it is typically used to connect PS 2 keyboard or mouse cable connectors disk striping A technique for spreading data over multiple disk drives Disk striping can speed up operations that retrieve data from disk storage Computers that use disk striping generally allow the user to select the data unit size or stripe width DMA direct memory access A channel that allows certain types of data transfer between RAM and a device to bypass the microprocessor docking device See APR DMTF Distributed Management Task Force A consortium of hardware and software companies who develop management standards for distributed desktop network enterprise and Internet environments domain A group of computers programs and devices on a network that are administered as a unit with common rules and procedures for use by a specific group of users A user logs on to the domain t
23. determined by the computer appear less bright A box in the upper right corner of the screen displays help information for the currently highlighted option a box in the lower right corner displays information about the computer System setup key functions are listed across the bottom of the screen The screens display such information as System configuration Boot start up configuration and docking device configuration settings Basic device configuration settings Battery charge status Power management settings System security and hard drive password settings K NOTE Certain options require that you reboot the computer for new settings to take effect Commonly Used Options Changing the Boot Sequence The boot sequence or boot order tells the computer where to look to find the software needed to start the operating system You can control the boot sequence using the Boot Order page of the system setup program The Boot Order page displays a general list of the bootable devices that may be installed in your computer including but not limited to the following Diskette Drive Modular bay HDD Internal HDD CD DVD CD RW drive During the boot routine the computer starts at the top of the list and scans each enabled device for the operating system startup files When the computer finds the files it stops searching and starts the operating system To control the boot sequence you can select highlight
24. device to reduce the possibility of interference with radio communications services Using shielded cables ensures that you maintain the appropriate EMC classification for the intended environment For parallel printers a cable is available from Dell If you prefer you can order a cable from Dell on the World Wide Web at accessories us dell com sna category asp category_id 4117 Most Dell computers are classified for Class B environments However the inclusion of certain options can change the rating of some configurations to Class A To determine the electromagnetic classification for your computer or device see the following sections specific for each regulatory agency Each section provides country specific EMC EMI or product safety information FCC Notices U S Only Most Dell computers are classified by the Federal Communications Commission FCC as Class B digital devices To determine which classification applies to your computer examine all FCC registration labels located on the bottom side or back panel of your computer on card mounting brackets and on the cards themselves If any one of the labels carries a Class A rating your entire computer is considered to be a Class A digital device If all labels carry an FCC Class B rating as distinguished by either an FCC ID number or the FCC logo FE your computer is considered to be a Class B digital device Once you have determined your computer s FCC classification read the appropri
25. devices using the the and keys and then enable or disable them or change their order in the list To enable or disable a device highlight the item and press disabled items appear blue or dimmed without a triangle Enabled items appear as white and display a small triangle to the left ame To reorder a device in the list highlight the device and then press wa or not case sensitive to move the highlighted device up or down Boot sequence changes take effect as soon as you save the changes and exit the system setup program Changing Printer Modes Set the Parallel Mode option according to the type of printer or device connected to the parallel connector To determine the correct mode to use see the documentation that came with the device Setting Parallel Mode to Disabled disables the parallel port and the port s LPT address freeing its interrupt for another device to use Changing COM Ports Serial Port allows you to map the serial port COM address or disable the serial port and its address freeing that interrupt for another device to use Enabling the Infrared Sensor 1 Enter the system setup program a Turn on your computer F2 b Press aa when the Dell logo appears 2 Press ia until you locate Infrared Data Port under Basic Device Configuration 3 Press the down arrow key to highlight Disabled next to Infrared Data Port 4 Press the right arrow key to change the setting to a COM port Ensure that the COM po
26. display only not on an external monitor Power Management Activates the power management mode of your choice You can program this keyboard shortcut on the Advanced tab in the Power Options Properties window Speaker Functions Microsoft Windows Logo Key Functions os ois Opens the Search Results Computer dialog box if the computer is connected to a network Opens the System Properties dialog box To adjust keyboard operation such as the character repeat rate double click the Keyboard icon in the Control Panel Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display Use the touch pad and touch pad buttons as you would use a mouse To move the cursor lightly slide your finger over the smooth sensor area To select an object lightly tap once on the surface of the touch pad or use your thumb to press the left touch pad button To select and move or drag an object position the cursor on the object and tap down up down on the touch pad On the second down motion leave your finger on the touch pad and move the selected object by sliding your finger across the surface To double click an object position the cursor on the object and then tap twice on the touch pad or use your thumb to press the left touch pad button twice Track Stick The track stick detects the pressure and movement of your finger to allow you to move the cursor
27. for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Warranty and Return Policy Dell Computer Corporation Dell manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices For information about the Dell warranty for your computer see the System Information Guide Using a Battery Battery Performance Checking the Battery Charge Charging the Battery Removing a Battery Installing a Battery Storing a Battery Battery Performance Use a battery to power the computer when it is not connected to an electrical outlet One battery is supplied as standard equipment in the battery bay K NOTE Dell recommends using only 4400 mAh or greater batteries in this computer Battery performance varies depending on operating conditions Your computer typically runs for up to 3 hours with a single fully charged 8 cell battery Operating time can be reduced when you run power intensive programs and when you use CD DVD or similar drives PC Cards or Mini PCI cards and high display brightness settings You can install an optional second battery in the module bay With two fully charged batteries you can double operating time K NOTE Dell recommends that you connect your computer to an electrical outlet when writing to a CD You can check the battery charge befor
28. guide Reinstalling Software e Reinstalling Drivers and Utilities Using the Microsoft Windows XP Device Driver Rollback Using System Restore Reinstalling Drivers and Utilities Dell ships your computer to you with required drivers and utilities already installed no further installation or configuration is needed NOTI CE The Drivers and Utilities CD may contain drivers for operating systems that are not on your computer Ensure that you are installing software appropriate for your operating system To reinstall drivers for optional devices such as wireless communications DVD drives and ZIP drives you may need the CD and documentation that came with those devices To reinstall a driver or utility from your Drivers and Utilities CD NOTI CE The Dell Support website support dell com and the Drivers and Utilities CD provide approved drivers for Dell computers If you install drivers l 2 from other sources your computer might not work correctly Save and close any open files and exit any open programs Insert the Drivers and Utilities CD In most cases the CD starts running automatically If it does not start Microsoft Windows Explorer click your CD drive directory to display the CD contents and then double click the autocd exe file The first time that you run the CD it might prompt you to install setup files Click OK and follow the instructions on the screen to continue From the Language
29. in a circular motion around the disc 2 With a soft dry lint free cloth gently wipe the bottom of the disc the unlabeled side in a straight line from the center to the outer edge You can also purchase commercial products that clean discs and provide some protection from dust fingerprints and scratches Cleaning products for CDs are safe to use on DVDs Using Dell Diagnostics When to Use the Dell Diagnostics Features of the Dell Diagnostics Starting the Dell Diagnostics Advanced Testing d Confirming the System Configuration Information When to Use the Dell Diagnostics Whenever a major component or device in your computer does not function properly you may have a component failure If you are experiencing a problem with your computer Dell recommends that you perform the checks in Solving Problems and run the Dell Diagnostics before you call Dell for technical assistance As long as the microprocessor and the display keyboard and CD or DVD drive are working you can use the Dell Diagnostics Running the Dell Diagnostics may help you to resolve the problem yourself quickly without having to contact Dell for assistance If you are experienced with computers and know what component s you need to test simply select the appropriate diagnostic test group s or subtest s If you are unsure about how to begin diagnosing a problem see Starting the Dell Diagnostics and Advanced Testing Features of the Dell Diagnost
30. may need to change the track stick cap if it wears down from prolonged use 1 Pull the cap off the track stick 2 Align the new cap over the square track stick post and gently press the cap down onto the post 3 Test the track stick to ensure that the cap is seated properly Using the Module Bay About the Module Bay Swapping Devices While the Computer Is Turned Off Swapping Devices While the Computer Is Running Using the CD or DVD Tray Adjusting the Volume About the Module Bay You can install devices such as a floppy drive CD drive CD RW drive DVD drive DVD CD RW drive Zip drive second hard drive or second battery in the module bay NOTICE To prevent damage to the docking connector do not remove or replace devices while the computer is connected to a docking device Swapping Devices While the Computer Is Turned Off 1 If the computer is not already turned off save and close any open files exit any open programs and shut down the computer 2 If the computer is connected docked to a docking device undock it 3 Close the display and turn the computer over 4 Slide and hold the latch release and pull the device out of the bay NOTICE To prevent damage to devices place them in a travel case when they are not installed in the computer Store devices in a dry safe place and avoid pressing down on them or placing heavy objects on top of them Removing a Device From the Module Bay
31. o warto ci znamionowej nie wi kszej ni 16A amper w W celu ca kowitego wy czenia urz dzenia z sieci zasilania nale y wyj wtyczk kabla zasilaj cego z gniazdka kt re powinno znajdowa si w pobli u urz dzenia i by atwo dost pne Znak bezpiecze stwa B potwierdza zgodno urz dzenia z wymaganiami bezpiecze stwa u ytkowania zawartymi w PN EN 60950 2000 i PN EN 55022 2000 Je eli na tabliczce znamionowej umieszczono informacj e urz dzenie jest klasy A to oznacza to e urz dzenie w rodowisku mieszkalnym moze powodowa zakl cenia radioelektryczne W takich przypadkach mozna da od jego uzytkownika zastosowania odpowiednich rodk w zaradczych Pozosta e instrukcje bezpiecze stwa Nie nale y u ywa wtyczek adapterowych lub usuwa ko ka obwodu ochronnego z wtyczki Je eli konieczne jest u ycie przed u acza to nale y u y przed u acza 3 y owego z prawidlowo po czonym przewodem ochronnym System komputerowy nale y zabezpieczy przed nag ymi chwilowymi wzrostami lub spadkami napi cia u ywaj c eliminatora przepi urz dzenia dopasowuj cego lub bezzakt ceniowego r d a zasilania Nale y upewni sie aby nic nie le a o na kablach systemu komputerowego oraz aby kable nie by y umieszczone w miejscu gdzie mo na by oby na nie nadeptywa lub potyka si o nie Nie nale y rozlewa napoj w ani innych p yn w na system komputerowy
32. on the display Use the track stick and track stick buttons as you would use a mouse To move the cursor press the track stick Press up or down to move the cursor to the top or bottom of the display screen Press left or right to move the cursor to the left or right of the display screen To select an object tap once on the track stick or use your thumb to press the left track stick button To select and move or drag an object position the cursor on the object Then press and hold the left track stick button Leave your thumb on the button and move the object by pressing the track stick in the desired direction To double click an object position the cursor on the object and tap twice on the track stick or use your thumb to press the left track stick button twice Customizing the Touch Pad and Track Stick You can disable the touch pad and track stick or adjust their settings using the Mouse Properties window 1 Open the Control Panel and double click the Mouse icon 2 Click the tab for the touch pad or track stick on the Mouse Properties window 3 Select the desired settings and click Apply Depending on your computer configuration you might need to adjust speed and acceleration on the Motions tab 4 Click OK to save the settings and close the window Changing the Track Stick Cap Your computer came with an additional track stick cap You can purchase additional caps by visiting the Dell website at www dell com You
33. port that allows you to transfer data between the computer and infrared compatible devices without using a cable connection integrated Usually refers to components that are physically located on the computer s system board Also referred to as built in 1 O input output An operation or device that enters and extracts data from your computer Keyboards and printers are I O devices I O address An address in RAM that is associated with a specific device such as a serial connector parallel connector or expansion slot and allows the microprocessor to communicate with that device IrDA Infrared Data Association The organization that creates international standards for infrared communications IRQ interrupt request An electronic pathway assigned to a specific device so that the device can communicate with the microprocessor Each device connection must be assigned an IRQ Although two devices can share the same IRQ assignment you cannot operate both devices simultaneously ISP Internet service provider A company that allows you to access its host server to connect directly to the Internet send and receive e mail and access websites The ISP typically provides you with a software package user name and access phone numbers for a fee K Kb kilobit A unit of data that equals 1024 bits A measurement of the capacity of memory integrated circuits KB kilobyte A unit of data that equals 1024
34. regulatory labels markings see VCCI Class A ITE Regulatory Mark and VCCI Class B ITE Regulatory Mark located on the bottom side or back panel of your computer Once you have determined your computer s VCCI classification read the appropriate VCCI notice Class A ITE TORE WRURRE SERES AER hia VCC O HETES IGR A RAMEE CT COREE RERIN CT AT S tCBRMBESSROFCEMAHBVES CORSIE FASAHOGAREBTSEIBRENUMSCEMHVET This is a Class A product based on the standard of the Voluntary Control Council for Interference VCCI for information technology equipment If this equipment is used in a domestic environment radio disturbance may arise When such trouble occurs the user may be required to take corrective actions VCCI Class A ITE Regulatory Mark If the regulatory label includes the following marking your computer is a Class A product VCCI Class BITE IOE HRUBRESERES BEM al hiss VCCI O BHII BROC TSA B ARRMNRECT TORERE C ATSZCLEBWELTIETA SYVAeFLEVavVBe TALTER NAE SREASERMIOTCLMSHVET Rrika AAS ft gt CIEL LRU RAL TK FAL This is a Class B product based on the standard of the Voluntary Control Council for Interference VCCI for information technology equipment If this equipment is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual VCCI Class B ITE Regulatory Mark If the regulatory label includes the following mar
35. settings may be dead Connect your computer to an electrical outlet to charge the battery If the problem persists contact Dell Time of day not set please run the System Setup program The time or date stored in the system setup program does not match the system clock Correct the settings for the Date and Time options See Using the System Setup Program Timer chip counter 2 failed A chip on the system board may be malfunctioning Run the System Set tests as described in Dell Diagnostics Unexpected interrupt in protected mode The keyboard controller may be malfunctioning or a memory module may be loose Run the System Memory tests and the Keyboard Controller test as described in Dell Diagnostics Warning 70 Watt AC adapter detected Warning AC loss detected Typical of messages notifying you that your computer is not receiving the power required for optimum performance The messages may provide additional information and recommendations For further information see Ensuring Sufficient Power for Your Computer or Docking Power Considerations Warning Battery is critically low The battery is running out of charge Replace the battery or connect the computer to an electrical outlet Otherwise activate hibernate mode or turn off the computer x is not accessible The device is not ready I nsert a disk into the drive and try again Video and Display Problems Fill out the Diagnostics Checkli
36. the existing card a Disconnect the assembly from the wiring harness or internal antenna b Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly c Lift the Mini PCI card out of its connector 11 To install the Mini PCI card align it with the connector at a 45 degree angle press it into the connector and pivot it down until it snaps into the metal securing tabs 12 Connect the antenna cable to the antenna cable connector on the Mini PCI card Route the cable under the corner of the card to prevent interference when replacing the Mini PCI card cover NOTICE The connectors are keyed for correct insertion do not force the connections 1 antenna cable 2 3 4 13 Replace the Mini PCI card cover Replacing the Hard Drive NOTICE To prevent data loss turn off your computer before removing the hard drive Do not remove the hard drive while the computer is on in standby mode or in hibernate mode NOTICE Hard drives are extremely fragile even a slight bump can damage the drive A CAUTION If you remove the hard drive from the computer when the drive is hot do not touch the metal housing of the hard drive A CAUTION Before working inside your computer read the safety instructions in your System Information Guide K NOTE Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell To replace the hard drive in the hard drive
37. the telephone line may result in the devices not ringing in response to an incoming call In most areas the sum of all the RENs on your telephone line should be less than five to ensure proper service from the telephone company To be certain of the number of devices that you may connect to a line as determined by the total RENs contact your local telephone company The registration jack Universal Service Order Code USOC used by this equipment is RJ 11C An FCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant This equipment cannot be used on public coin phone service provided by the telephone company Connection to party line service is subject to state tariffs There are no user serviceable parts on the modem contained in your computer If your telephone equipment causes harm to the telephone network the telephone company will notify you in advance that service may be temporarily discontinued If advance notice is not practical the telephone company will notify you as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will
38. used in accordance with the manufacturer s instruction manual may cause interference with radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help FCC I dentification Information The following information is provided on the device or devices covered in this document in compliance with FCC regulations Model number PPO1X Company name Dell Computer Corporation One Dell Way Round Rock Texas 78682 USA 512 338 4400 Modem Regulatory I nformation This equipment complies with Part 68 of the FCC Rules On the bottom of your computer is a label that contains among other information the FCC registration number and ringer equivalence number REN for your equipment If requested you must provide this information to the telephone company The REN is used to determine the quantity of devices that may be connected to the telephone line Excessive RENs on
39. you want to protect data from being changed or destroyed To write protect a 3 5 inch floppy disk slide its write protect tab to the open position X XGA extended graphics array A video standard for video cards and controllers that supports resolutions up to 1024 x 768 ZIF zero insertion force A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket Zip A popular data compression format Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of zip A special kind of zipped file is a self extracting file which has a filename extension of exe You can unzip a self extracting file by double clicking it Zip drive A high capacity floppy drive developed by Iomega Corporation that uses 3 5 inch removable disks called Zip disks Zip disks are slightly larger than regular floppy disks about twice as thick and hold up to 100 MB of data Using the Keyboard and Touch Pad Dell AccessDirect Button Numeric Keypad Keyboard Shortcuts Touch Pad Track Stick Dell AccessDirect Button Press this button to launch a frequently used program such as your default Internet browser To change the reprogrammable button settings or to find information on using the button In Microsoft Windows XP 1 Click the Start button and then click Control Panel 2
40. 7 pin mini DIN connector for S video composite video and S PDIF TV digital audio adapter cable supports composite video and S PDIF Communications Modem Type Controller Interface Network adapter Wireless Video Video type Data bus Video controller Video memory LCD interface TV support v 92 56K MDC Audio Audio type Audio controller Stereo conversion Interfaces Internal External Speaker Internal speaker amplifier Volume controls Display Type active matrix TFT Dimensions Height Width Diagonal Maximum resolutions Response time typical Refresh rate AC97 Soft Audio Cirrus Logic Crystal CS4205 18 bit analog to digital 20 bit digital to analog AC 97 microphone in connector stereo headphones speakers connector and stereo line in connector two 4 ohm speakers 1 9 W per channel into 4 ohms keyboard shortcuts program menus SXGA or UXGA 228 1 mm 9 0 inches 304 1 mm 12 0 inches 380 1 mm 15 0 inches 1400 x 1050 at 16 8 million colors SXGA 1600 x 1200 at 16 8 million colors UXGA 20 ms rise maximum 30 ms fall maximum 60 Hz Operating angle Viewing angles Horizontal Vertical Pixel pitch Power Consumption Panel with backlight typical Controls Keyboard Number of keys Key travel Key spacing Layout Touch Pad X Y position resolution graphics table mode Size Width Height Track
41. Dell Latitude C840 User s Guide Notes Notices and Cautions K NOTE A NOTE indicates important information that helps you make better use of your computer NOTI CE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem _ CAUTION A CAUTION indicates a potential for property damage personal injury or death Abbreviations and Acronyms For a complete list of abbreviations and acronyms see the Glossary This document describes the features and operation of your computer This document is stored on your computer hard drive For information on other documentation included with your computer see Finding Information Information in this document is subject to change without notice 2001 2003 Dell Computer Corporation All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden Trademarks used in this text Dell the DELL logo Latitude OptiPlex Inspiron Dell Precision Dell TravelLite and DellNet are trademarks of Dell Computer Corporation Intel Pentium and Intel SpeedStep are registered trademarks of Intel Corporation Microsoft Windows Windows NT and MS DOS are registered trademarks of Microsoft Corporation ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR Partner Dell Computer Corporation has determined that this product meet
42. Dell Diagnostics Memory address line failure at address read value expecting value A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them Memory allocation error The software you are attempting to run is conflicting with the operating system another program or a utility Turn off the computer wait 30 seconds and then restart it Try to run the program again If the error message still appears see the software documentation Memory data line failure at address read value expecting value A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them Memory double word logic failure at address read value expecting value A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them Memory odd even logic failure at address read value expecting value A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them Memory write read failure at address read value expecting value A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them No boot device available The computer cannot find the floppy disk or hard drive If the floppy drive is your boot device ensure that a bootable floppy disk is in the drive If the hard drive is your boot device ensu
43. Drive Password Assigning an Asset Tag About Passwords K NOTE Passwords are disabled when you receive your computer A primary password prevents unauthorized access to the computer at start up An administrator password can be used in place of the primary password A hard drive password helps prevent the unauthorized access of data on the drive even when the drive is placed into another computer NOTI CE The passwords provide a high level of security for the data in your computer or hard drive However they are not foolproof If you require more security you should obtain and use additional forms of protection such as data encryption programs or PC Cards with encryption features If you forget any of your passwords contact your system administrator or call Dell For your protection Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer K NOTE If you experience problems using a password ensure that the numeric keypad is disabled Using a Primary Password The primary password allows you to protect the computer from unauthorized access After assigning a primary password you must enter it each time you turn on your computer The following message appears each time you turn on the computer Please type in the primary or administrator password and press lt Enter gt To continue enter your password maximum eight characters If you do not enter
44. For more information on resolving problems with a battery see Power Problems Removing a Battery NOTICE If you choose to replace the battery with the computer in standby mode you have only about 1 minute to complete the battery replacement before the computer shuts down and loses any unsaved data 1 Ensure that the computer is turned off suspended in a power management mode or connected to an electrical outlet 2 If the computer is docked undock it 3 Slide and hold the battery bay or module bay latch release on the bottom of the computer and then remove the battery from the bay Removing the Battery Installing a Battery Slide the battery into the bay until the latch release clicks Storing a Battery Remove the battery when you store your computer for an extended period of time A battery discharges during prolonged storage After a long storage period recharge the battery fully before you use it Cleaning Your Computer Computer and Keyboard Display Touch Pad Floppy Drive CD CD RW DVD and Combination Drives Computer and Keyboard 1 Shut down and turn off your computer disconnect any attached devices and disconnect them from their electrical outlets 2 Remove any installed batteries 3 Use a vacuum cleaner with a brush attachment to remove dust from the slots and holes on your computer and between the keys on the keyboard 4 Moisten a soft lint free cloth with water or a computer screen c
45. GY STAR power management features of the computer are enabled NOTE Any Dell computer bearing the ENERGY STAR Emblem is certified to comply with EPA ENERGY STAR requirements as configured when shipped by Dell Any changes you make to this configuration such as installing additional expansion cards or drives may increase the computer s power consumption beyond the limits set by the EPA s ENERGY STAR Computers program Ohi ENERGY STAR Emblem The EPA s ENERGY STAR Computers program is a joint effort between the EPA and computer manufacturers to reduce air pollution by promoting energy efficient computer products The EPA estimates that use of ENERGY STAR computer products can save computer users up to two billion dollars annually in electricity costs In turn this reduction in electricity usage can reduce emissions of carbon dioxide the gas primarily responsible for the greenhouse effect and sulfur dioxide and nitrogen oxides the primary causes of acid rain You can also help reduce electricity usage and its side effects by turning off your computer when it is not in use for extended periods of time particularly at night and on weekends Simplified Chinese Class A Warning Notice China Only On Class A systems the following warning will appear near the regulatory label Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take ade
46. Nie nale y wpycha adnych przedmiot w do otwor w systemu komputerowego gdy mo e to spowodowa po ar lub pora enie pr dem poprzez zwarcie element w wewn trznych System komputerowy powinien znajdowa si z dala od grzejnik w i r de ciep a Ponadto nie nale y blokowa otwor w wentylacyjnych Nale y unika k adzenia lu nych papier w pod komputer oraz umieszczania komputera w ciasnym miejscu bez mo liwo ci cyrkulacji powietrza wok niego BSMI Notice Taiwan Only or S mark on the regulatory label on the bottom side or back panel of your computer the following section is applicable If you find a BSMI 38S ERIE AS BN Dell HR SE BSMI FEAR EENE Be BI ZR Mo AE EA Se ae SEE ae Ey A EB FE KR RSH TEA ARREMAN PFE AHR RE BY BSM EAE BE hA PRR DATE RA PRR gt MAA BSMI Ate Ri Se BRE BU Fe a AD Fe RE BS E HEE T KER BSMI aR gt TRYARR BSMI iHi e THEE gt BSM GH BASE LK 2 Dell Computer Corporation HATE At HE ASH A te Bk Ee FR ARR WREE BSMI ay aE AE a heh HE GEAR GP PE PE HRA ete EFE REE ARETE S ATE A FE LT OT HE A EAE is PE SEW Bo FARA btas fed APE HU A EE FF E BSMI 4E HF AE ELNE a Re a oc FP A A i A NY PR td de gt SAE BIR HAS BAe SE Eh A HER EE PRR RL ak BR ae lt it BEREE RE FD TE E ST RATE A SR AG SO RR eA OY h FE MER EA AD TE ESE A a aR SSRs SLE HURRAY EE i CEE ERR HHEH NED TE RHR HAG MEER REIS ZZR JE Be E NASER
47. RIT E BSMI KEIEN ERR fae Ba Fy 2 A i Ss EY BRR AIE AE BR AY A ST TEE Se gt Eb Ae gt PRA GARE gt eiri G E Ae gt RE FED fe ic RS PALA ABR S01 SR AS ak A SR WY EA A E RE A F fF EGR EE o Fe UME PR a EB AY Oe Se Ee Vo DS AA BETA E EEI A Pa T E PE AP i a Ss ER E EC A a ALL Fa mi SRE HE TATE RY Sa PI OR lt FB mate ii Se ae APE lt AF ae ie EAE Pe AE ER BYE AEE CE T A A eo PPP a SE a Fy RA E E A teal DEAR NOM Information Mexico Only The following information is provided on the device s described in this document in compliance with the requirements of the official Mexican standards NOM Exporter Dell Computer Corporation One Dell Way Round Rock TX 78682 Importer Dell Computer de M xico S A de C V Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 M xico D F Ship to Dell Computer de M xico S A de C V al Cuidado de Kuehne amp Nagel de M xico S de R I Avenida Soles No 55 Col Pe on de los Ba os 15520 Mexico D F Model number PPO1X Supply voltage 100 240 VAC Frequency 50 60 Hz Output voltage 20 VDC Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended
48. Service Penang Malaysia toll free 800 6011 054 Country Code 65 Corporate Sales toll free 800 6011 053 South Africa Johannesburg Website support euro dell com International Access Code ma OS Eee RUDRO ORELON Technical Support 011 709 7710 REER 011 709 7707 Fax 011 706 0495 City Code 11 Switchboard 011 709 7700 Southeast Asian and Pacific Customer Technical Support Customer Service and Sales Penang 604 633 4810 Countries Malaysia C E E C E mail Support for Latitude and Inspiron Country Code 46 Swe nbk_kats dell com E mail Support for OptiPlex Swe_kats dell com i City Code 8 E mail Support for Servers Nordic_server_support dell com l Technical Support 08 590 05 199 Relational Customer Care 08 590 05 642 Home Small Business Customer Care 08 587 70 527 Employee Purchase Program EPP Support 20 140 14 44 Fax Technical Support 08 590 05 594 Sales 08 590 05 185 Switzerland Geneva Website support euro dell com E mail swisstech dell com International Access Code 00 E mail for French speaking HSB and Corporate Customers Country Code 41 support euro dell com ch fr emaildell Technical Support Home and Small Business 0844 811 411 P aO aS Technical Support Corporate 0844 822 844 Customer Care Home and Small Business 0848 802 202 Customer Care Corporate 0848 821 721 Fax 022 799 01 90 022 799 01 01 Taiwan Technical Support portable and desktop computers toll free 00801 86 1011 Te
49. Stick X Y position resolution graphics table mode Size 0 closed to 180 10 30 0 20 x 0 20 mm SXGA 0 19 x 0 19 mm UXGA 4 7 W using battery 6 2 W using AC power brightness can be controlled through keyboard shortcuts 87 U S and Canada 89 Brazil 88 Europe 90 Japan 2 7 mm 0 3 0 11 inch 0 016 inch 19 05 mm 0 3 mm 0 75 inch 0 012 inch QWERTY AZERTY Kanji 64 88 mm 2 55 inch sensor active area 48 88 mm 1 92 inch rectangle 250 count sec 100 of protrudes 0 5 mm higher than surrounding key caps Battery Type Dimensions Depth Height Width Weight Voltage Charge time approximate Computer on Computer off Operating life Life span approximate Temperature range Operating Storage 8 cell smart lithium ion 4400 mAh ed Ooo AC Adapter Input voltage Input current maximum Input frequency Output current Output power Rated output voltage 90 to 135 VAC and 164 to 264 VAC 47 to 63 Hz 5 5 A maximum at 4 second pulse 4 5 A continuous 20 0 VDC Dimensions Height Width Depth Weight with cables Temperature range Operating Storage ne eo Physical Height Width Depth Weight approximate depends on configuration With travel module in module bay With floppy drive in module bay With CD drive in module bay nS Environmental Temperature range Operating Storage Relative humidity ma
50. a password within 2 minutes the computer returns to its previous state If you have assigned an administrator password you can use it instead of the primary password The computer does not specifically prompt you for the administrator password NOTICE If you disable the administrator password the primary password is also disabled Using an Administrator Password The administrator password is designed to give system administrators or service technicians access to computers for repair or reconfiguration The administrators or technicians can assign identical administrator passwords to groups of computers allowing you to assign the primary password When you set an administrator password the Configure Setup option becomes available in the system setup program The Configure Setup option allows you to restrict access to the system setup program in the same way a system password restricts access to the computer The administrator password can be used in place of the primary password Whenever you are prompted to enter the primary password you can enter the administrator password instead NOTE The administrator password provides access to the system but it does not provide access to the hard drive when the drive is protected by a password If you forget the primary password and do not have an administrator password assigned or if you have both a primary and an administrator password assigned but forget them both contact your system admi
51. ack of the computer Remove the module bay device and any installed PC Cards and put them in a safe place to dry Remove the battery Wipe off the battery and put it in a safe place to dry Remove the hard drive Remove the memory module s Open the display and place the computer right side up across two books or similar props to let air circulate all around it Let the computer dry for at least 24 hours in a dry area at room temperature NOTICE Do not use artificial means such as a hair dryer or a fan to speed the drying process CAUTION To help prevent electrical shock verify that the computer is thoroughly dry before continuing with the rest of this procedure Ground yourself by touching one of the metal connectors on the back of the computer Replace the memory module s the memory module cover and the screw s Replace the hard drive Replace the module bay device and any PC Cards you removed Replace the battery Turn on the computer and verify that it is working properly K NOTE See your System Information Guide for information on your warranty coverage If the computer does not start or if you cannot identify the damaged components contact Dell If You Drop or Damage Your Computer 1 Save and close any open files exit any open programs and shut down the computer 2 Disconnect the AC adapter from the computer and from the electrical outlet 3 Turn off any attached external devices and disconnect them
52. apters or batteries may cause you to receive a WARNING Or a SYSTEM CONFIGURATION ERROR message similar to the following WARNING 70 Watt AC adapter detected System will not be capable of running in full performance without a 90 Watt AC adapter NOTICE Do not use an AC adapter rated under 70 W or a battery rated under 3600 mAh in this computer To do so will cause indeterminate results including data loss and or immediate system shutdown Using one of these lower powered components will cause a SYSTEM CONFIGURATION ERROR message to appear Docking Power Considerations K NOTE If you want to upgrade the AC adapter for an existing Dell docking device you can purchase an additional 90 W AC adapter from Dell The 4400 mAh battery supplied with the computer is not designed to support both the computer and a docking device For optimum system performance always use the 90 W AC adapter with or without a battery installed when using the computer in a docking device You can identify the 90 W adapter by the lighter gray tip on the connector that plugs into the computer or docking device Using a 70 W AC adapter will cause the computer to run in reduced performance mode and may display an AC adapter WARNING message If no AC adapter is detected when the computer is docked the computer does not power up Docking While the Computer Is Running To accommodate the initial power surge when connecting to a docking de
53. assword are the same you are prompted only for the primary password If the hard drive password is different from the primary password you are prompted for both Two different passwords provide greater security The administrator password provides access to the computer but it does not provide access to a hard drive that is protected by a hard drive password Assigning an Asset Tag The Asset Tag utility allows you to enter an asset tag number that you or your company assigns to the computer After you enter an asset tag the tag appears in the system setup screens You can also use the Asset Tag utility to enter an owner tag that appears in the system log on screen and with the primary password prompt NOTE The Drivers and Utilities CD for your computer is a bootable CD Viewing Existing Asset Tag and Service Numbers 1 Boot the computer using a bootable floppy disk or CD Enter 2 Type cd c Dell Util and press Enter 3 Type asset and press ee Assigning an Asset Tag Number An asset tag number can have up to ten characters any combination of characters excluding spaces is valid 1 Boot the computer using a bootable floppy disk or CD Enter 2 Type cd c Dell Util and press Cael Enter 3 Type asset and a space followed by the new number and press o Enter For example type the following command line and press cael f asset 1234SABCD amp 4 When the computer prompts you to verify the asse
54. ate FCC notice Note that FCC regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation Class A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case you will be required to correct the interference at your own expense Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and
55. ate a sector on the floppy or hard drive You may have a defective sector or corrupted FAT on the floppy disk or hard drive Run the Windows error checking utility to check the file structure on the floppy disk or hard drive See Windows Help for instructions If a large number of sectors are defective back up the data if possible and then reformat the floppy disk or hard drive Seek error The operating system cannot find a specific track on the floppy disk or hard drive If the error is on the floppy disk try another floppy disk Shutdown failure A chip on the system board may be malfunctioning Run the System Set tests as described in Dell Diagnostics System configuration error No AC adapter detected in dock Typical of messages notifying you that your computer is not receiving the power required for optimum performance The messages may provide additional information and recommendations For further information see Ensuring Sufficient Power for Your Computer or Docking Power Considerations Time of day clock lost power System configuration settings are corrupted Connect your computer to an electrical outlet to charge the battery If the problem persists try to restore the data by entering the system setup program Then immediately exit the program See Using the System Setup Program If the message reappears contact Dell Time of day clock stopped The reserve battery that supports the system configuration
56. attery An internal power source used to operate portable computers when not connected to an AC adapter and an electrical outlet battery life span The length of time years during which a portable computer battery is able to be depleted and recharged battery operating time The length of time minutes or hours that a portable computer battery holds a charge while powering the computer BIOS basic input output system A program or utility that serves as an interface between the computer hardware and the operating system Unless you understand what effect the settings have on the computer do not change the settings for this program Also referred to as the system setup program bit The smallest unit of data interpreted by your computer Bluetooth A wireless technology standard for short range 9 m 29 feet networking devices that allows for enabled devices to automatically recognize each other boot sequence Specifies the order of the devices from which the computer attempts to boot bootable CD A CD that you can use to start your computer In case your hard drive is damaged or your computer has a virus ensure that you always have a bootable CD or floppy disk available Your Drivers and Utilities or Resource CD is a bootable CD bootable disk A disk that you can use to start your computer In case your hard drive is damaged or your computer has a virus ensure that you always have a bootable CD or flopp
57. ax Switchboard Relational Switchboard Home Small Business Fax Switchboard Home Small Business Dominican Republic EI Salvador Finland Helsinki International Access Code 990 Country Code 358 City Code 9 France Paris Montpellier International Access Code 00 Country Code 33 City Codes 1 4 Germany Langen International Access Code 00 Country Code 49 City Code 6103 Greece International Access Code 00 Country Code 30 Grenada Guatemala Guyana Hong Kong International Access Code 001 Country Code 852 India Ireland Cherrywood International Access Code 16 Country Code 353 General Support 01 899 753 0777 Website support euro dell com E mail fin support dell com E mail Support servers Nordic_support dell com 09 253 313 60 09 253 313 81 09 253 313 38 09 693 791 94 09 253 313 99 09 253 313 00 Technical Support Technical Support Fax Relational Customer Care Home Small Business Customer Care T o x lt Switchboard Website support euro dell com E mail support euro dell com fr fr emaildell Home and Small Business 0825 387 270 0825 823 833 0825 004 700 04 99 75 40 00 0825 004 700 0825 004 701 04 99 75 40 01 Technical Support Customer Care Switchboard Switchboard calls from outside of France Sales ma o Fax calls from outside of France Corporate 0825 004 719 0825 338 339 01 55 94 71 00 01 55 94 71 00 01 55 94 71 01
58. bay 1 Make sure that the work surface is flat and clean to prevent scratching the computer cover 2 Save and close any open files exit any open programs and shut down the computer 3 Ifthe computer is docked undock it 4 Disconnect the computer from the electrical outlet 5 Wait 10 to 20 seconds and then disconnect any attached devices 6 Remove any installed PC Cards batteries and devices Handle components and cards by their edges and avoid touching pins and contacts 7 Ground yourself by touching a metal connector on the back of the computer and continue to do so periodically during this procedure 8 Turn the computer over Use a small screwdriver to remove the hard drive screw s and place the screw s in a safe location NOTI CE When the hard drive is not in the computer store it in protective antistatic packaging See Protecting Against Electrostatic Discharge in your System Information Guide 9 Lift the hard drive cover until you feel a click 10 Slide the hard drive out of the computer 11 Remove the new drive from its packaging Save the original packaging to use when storing or shipping the hard drive NOTICE Use firm and even pressure to slide the drive into place If you force the hard drive into place using excessive force you may damage the connector 12 Insert the drive into the bay and lift the hard drive cover until you feel a click Push the hard drive until it is fully seated in
59. ble hibernate support check box Intel SpeedStep Tab K NOTE Windows XP controls the performance level of the processor depending on the power scheme that you select See Power Schemes Tab Depending on your operating system and microprocessor the Power Options Properties window includes the Intel SpeedStep tab The Intel SpeedStep technology allows you to set the performance level of the processor according to whether the computer is running on battery or AC power Automatic The processor runs at its highest possible speed Maximum Performance mode when the computer is running on AC power When the computer is running on battery power the processor runs in Battery Optimized mode Maximum Battery The processor runs at a slower speed to extend battery life Maximum Performance The processor runs at its highest possible speed even if the computer is running on battery power Battery Optimized Performance Processor speed is optimized for battery power even if the computer is connected to an electrical outlet To change additional Intel SpeedStep options 1 Click the Advanced button and then click one of the following options Disable Intel SpeedStep technology control Remove flag icon from the notification area Disable audio notification when performance changes 2 Click OK to accept any changes and then click OK to close the Intel SpeedStep window You can also change the Intel SpeedStep settings b
60. boot the computer from a bootable floppy disk or CD Then turn off the computer reinstall the hard drive and restart the computer If the problem persists try another drive Run the Hard Disk Drive tests as described in Dell Diagnostics Insert bootable media The operating system is trying to boot to a nonbootable floppy disk or CD Insert a bootable floppy disk or CD Invalid configuration information please run System Setup Program The system configuration information does not match the hardware configuration This message is most likely to occur after a memory module is installed Correct the appropriate options in the system setup program See Using the System Setup Program Keyboard clock line failure For external keyboards check the cable connection Run the Keyboard Controller test as described in Dell Diagnostics Keyboard controller failure For external keyboards check the cable connection Restart the computer and avoid touching the keyboard or the mouse during the boot routine Run the Keyboard Controller test as described in Dell Diagnostics Keyboard data line failure For external keyboards check the cable connection Run the Keyboard Controller test as described in Dell Diagnostics Keyboard stuck key failure For external keyboards or keypads check the cable connection Restart the computer and avoid touching the keyboard or keys during the boot routine Run the Stuck Key test as described in
61. cables TV digital audio adapter cable S video cable S PDIF digital audio cable 1 Turn off the computer and the television and or audio device you want to connect 2 Connect the TV digital audio adapter cable to the S video TV out connector on your computer 3 Plug one end of the S video cable into the S video connector on the TV digital audio adapter cable 4 Plug the other end of the S video cable into the S video connector on the television 5 Plug one end of the S PDIF digital audio cable into the digital audio connector on the TV digital audio adapter cable Se Wa 6 Plug the other end of the S PDIF digital audio cable into the audio input connector on your television or other audio device Composite Video and Standard Audio Before you begin make sure that you have the following cables TV digital audio adapter cable composite video cable audio cable 1 Turn off the computer and the television and or audio device you want to connect 2 Connect the TV digital audio adapter cable to the S video TV out connector on the computer 3 Plug one end of the composite video cable into the composite video connector on the TV digital audio adapter cable a lt ai 4 Plug the other end of the composite video cable into the composite video connector on the television 5 Plug the single connector end of the audio cable into the headphone connector on the computer 6 Plug the two RCA co
62. chnical Support servers toll free 0080 60 1256 Transaction Sales toll free 0080 651 228 International Access Code 002 Country Code 886 or 0800 33 556 Corporate Sales toll free 0080 651 227 or 0800 33 555 toll free 0880 060 07 Thailand Technical Support International Access Code 001 Customer Service Penang Malaysia 604 633 4949 Country Code 66 Sales toll free 0880 060 09 1 800 805 8035 toll free 1 866 540 3355 Trinidad Tobago General Support Turks and Caicos Islands General Support U K Bracknell Website support euro dell com Customer Care website support euro dell com uk en ECare Form Home as International Access Code 00 PP fuken P Country Code 44 E mail dell_ direct_support dell com City Code 1344 Technical Support Corporate Preferred Accounts PAD 1000 employees 0870 908 0500 Technical Support direct PAD and general 0870 908 0800 01344 373 186 0870 906 0010 01344 373 185 0870 906 0010 01344 373 193 01344 373 199 01344 373 194 0870 907 4000 01344 860 456 toll free 000 413 598 2521 toll free 1 800 433 9014 Global Accounts Customer Care Home and Small Business Customer Care Corporate Customer Care Preferred Accounts 500 5000 employees Customer Care Central Government Customer Care Local Government amp Education Customer Care Health Customer Care Home and Small Business Sales Corporate Public Sector Sales Uruguay General Support U S A Au
63. d Returns that are missing any of the preceding requirements will be refused at Dell s receiving dock and returned to you Before You Call NOTE Have your Express Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently Remember to fill out the Diagnostics Checklist If possible turn on your computer before you call Dell for technical assistance and call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available A CAUTION Before working inside your computer read the safety instructions in your System Information Guide Diagnostics Checklist Name Date Address Phone number Service Tag bar code on the back of the computer Express Service Code Return Material Authorization Number if provided by Dell support technician Operating system and version Devices Expansion cards Are you connected to a network Yes No Network version and network adapter Programs and versions See your operating system documentation to determine the contents of the system s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell Error message beep code or diagnostic code
64. d every 60 days to remove the check mark 4 Click OK You can run the Desktop Cleanup Wizard any time by clicking Clean Desktop Now under Run Desktop Cleanup Wizard every 60 days Files and Settings Transfer Wizard K NOTE The time required to collect and transfer data depends on the amount of data collected Times can vary from just a few minutes to several hours The Files and Settings Transfer Wizard allows you to transfer files and settings from one computer to another for instance when upgrading to a new computer even if the old computer is running an earlier operating system You transfer the data to the new computer via a network or direct serial connection or store it on a removable medium such as a floppy disk Zip disk or writable CD If a CD drive is not available the wizard allows you to create a wizard disk to run on your old computer For more information see Windows Help and Support Center Program Compatibility Wizard NOTE If you experience problems with your operating system or other programs after performing an installation you can use System Restore to return your computer to a previous stable condition If you encounter problems running a program designed for an earlier Windows operating system you may use the Program Compatibility Wizard to help resolve the problem The Program Compatibility Wizard allows you to configure a program to run in an environment closer to Windows 95 Windows 98 Me Windows NT 4 0
65. d for nonbusiness purposes and may be used in any environment including residential areas MIC Class B Regulatory Label If the regulatory label includes the following marking your computer is a Class B product my cst H B MIC 3 1 542 79 As 4 MAMA 5 MZAL AIZS7E Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit a 3 prong socket All equipment that works together computer monitor printer and so on should have the same power supply source The phasing conductor of the room s electrical installation should have a reserve short circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes A To completely switch off the equipment the power supply cable must be removed from the power supply socket which should be located near the equipment and easily accessible A protection mark B confirms that the equipment is in compliance with the protection usage requirements of standards PN 93 T 42107 and PN EN 55022 Wymagania Polskiego Centrum Badan i Certyfikacji Urz dzenie powinno by zasilane z gniazda z przy czonym obwodem ochronnym gniazdo z ko kiem Wsp pracuj ce ze sob urz dzenia komputer monitor drukarka powinny by zasilane z tego samego r d a Instalacja elektryczna pomieszczenia powinna zawiera w przewodzie fazowym rezerwow ochron przed zwarciami w postaci bezpiecznika
66. drives include CD drives DVD drives CD RW drives and CD RW DVD combo drives parallel connector An I O port often used to connect a parallel printer to your computer Also referred to as an LPT port partition A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives Each partition can contain multiple logical drives PC Card A removable I O card adhering to the PCMCIA standard Modems and network adapters are common types of PC Cards PCI peripheral component interconnect PCI is a local bus that supports 32 and 64 bit data paths providing a high speed data path between the microprocessor and devices such as video drives and networks PCMCIA Personal Computer Memory Card International Association The organization that establishes standards for PC Cards PIN personal identification number A sequence of numerals and or letters used to restrict unauthorized access to computer networks and other secure systems PIO programmed input output A method of transferring data between two devices through the microprocessor as part of the data path pixel A single point on a display screen Pixels are arranged in rows and columns to create an image A video resolution such as 800 x 600 is expressed as the number of pixels across by the number of pixels up and down Plug and Play The ability of the computer to automatically configure device
67. ds of tracing the source of the problem quickly For a thorough check of your computer select Extended Tests from the Test All Devices option To check a particular area of your computer select Extended Tests from the Test One Device option or select the Advanced Testing option to customize your test s Advanced Testing When you select Advanced Testing from the Diagnostics Menu the following screen appears listing the diagnostic test device groups and devices of the selected device group and it allows you to select categories from a menu Press the arrow keys or to navigate the screen Advanced Testing Main Screen E NOTE The test groups reflect the configuration of your computer Information in the Advanced Testing screen is presented as follows On the left side of the screen the Device Groups area lists the diagnostic test groups in the order they will run if you select All from the Run tests menu category Press the up or down arrow key to highlight a test device group On the right side of the screen the Devices for Highlighted Group area lists the computer s currently detected hardware and some of the relevant settings Two lines at the bottom of the screen make up the menu area see Advanced Testing Help Menu The first line lists the categories you can select press the left or right arrow key to highlight a menu category The second line gives information about the category currently highlighted Advanced
68. e For more information on troubleshooting problems see the Microsoft Windows documentation that came with your computer Dell Support For personalized online support driver updates and instant answers to your questions access Dell Support at support dell com Installing Parts For help with adding parts to your computer see Adding and Replacing Parts For detailed information on the computer parts and assemblies and how to remove and replace them see the computer Service Manual on support dell com Getting Help Technical Assistance Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Technical Assistance If you need help with a technical problem Dell is ready to assist you A CAUTION If you need to remove the computer covers first disconnect the computer power and modem cables from all electrical outlets 1 Complete the procedures in Solving Problems 2 Run the Dell Diagnostics 3 Make a copy of the Diagnostics Checklist and fill it out 4 Use Dell s extensive suite of online services available at Dell Support Support dell com for help with installation and troubleshooting procedures 5 If the preceding steps have not resolved the problem contact Dell NOTE Call technical support from a telephone near or at the computer so that technical support can assist you with any necessary procedures NOTE Dell s Express Se
69. e bay Insert the new device into the bay and push it until you feel a click When the Windows operating system recognizes the new device click Close Using the CD or DVD Tray NOTICE Do not press down on the CD or DVD tray when opening or closing it Keep the tray closed when you are not using the drive NOTICE Do not move the computer when playing CDs or movies 1 2 3 4 5 Press the eject button on the front of the drive Pull the tray out Place the disc label side up in the center of the tray Snap the disc onto the spindle Push the tray back into the drive You can watch a movie on your computer if it includes a DVD drive For more information on playing CDs or watching movies click Help on the CD player or DVD player if available Adjusting the Volume K NOTE Ensure that the speakers are not muted or you will not hear the audio track from your CD or DVD l Click the Start button point to Programs Accessories Entertainment or Multimedia and then click Volume Control 2 In the Volume Control window click and drag the bar in the Volume Control column and slide it up or down to increase or decrease the volume For more information on volume control options click Help in the Volume Control window ca Pn B eis You can also adjust volume by pressing or Passwords About Passwords Using a Primary Password d Using an Administrator Password Using a Hard
70. e click the name of the device for which you are installing the driver 6 Click the Driver tab and click Update Driver 7 Select Install from a list or specific location Advanced and then click Next 8 Click Browse and browse to the location to which you previously extracted the driver files 9 When the name of the appropriate driver appears click Next 10 Click Finish and restart your computer Using the Microsoft Windows XP Device Driver Rollback If you install a new device driver that causes system instability you can use the Windows XP Device Driver Rollback to replace the new device driver with the previously installed version of the device driver If you cannot reinstall your previous driver by using the Device Driver Rollback process then use System Restore to return your operating system to its previous operating state before you installed the new device driver To use Device Driver Rollback 1 Click the Start button and right click My Computer 2 Click Properties 3 Click the Hardware tab and click Device Manager 4 In the Device Manager window right click the device for which the new driver was installed and then click Properties 5 Click the Drivers tab 6 Click Roll Back Driver Using System Restore The Microsoft Windows XP operating system provides a System Restore feature that allows you to return your computer to an earlier operating state if changes to the computer s hardware or software includ
71. e eat Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp Ensure that the printer is turned on See the documentation supplied with the printer Verify that Windows recognizes the printer Windows XP Click the Start button Click Control Panel Click Printers and Other Hardware Click View installed printers or fax printers If the printer model is listed right click the printer icon Click Properties and then click the Ports tab Ensure that the Print to the following port option is set for your printer type For a parallel printer LPT1 Printer Port For a USB printer USB Windows 2000 Click the Start button point to Settings and then click Printers If the printer model is listed right click the printer icon 2 Click Properties and then click the Ports tab 3 Ensure that the Print to the following port option is set for your printer type For a parallel printer LPT1 Printer Port For a USB printer USB Reinstall the printer driver See Reinstalling Software Check the printer Run the printer self test If the test does not complete successfully the printer is probably defective Contact the printer manufacturer Modem and Internet Connection Problems NOTICE Connect the modem to an analog telephone wall jack only Connecting the modem to a digital telephone network damages the modem NOTICE Modem a
72. e with your docking device for additional information Parallel Connector Connects a parallel device such as a printer Serial Connector Connects serial devices such aS a mouse or handheld device USB Connectors Connect USB devices such as a mouse keyboard or printer Bottom View 1 memory module and modem cover 2 device release latches 3 Mini PCI card cover 4 docking device latch Memory Module and Modem Cover Protects the memory module s and modem daughter card See Adding and Replacing Parts Device Release Latches Press a release latch to remove a device in the module bay See Using the Module Bay for instructions Mini PCI card cover Protects the optional Mini PCI card See Adding and Replacing Parts Docking Device Latch Latches onto the docking device Appendix Ergonomic Computing Habits Regulatory Notices Warranty and Return Policy Ergonomic Computing Habits A CAUTION Improper or prolonged keyboard use may result in injury A CAUTION Viewing the display or external monitor screen for extended periods of time may result in eye strain For comfort and efficiency observe the following ergonomic guidelines when setting up and using your computer workstation Position your computer directly in front of you as you work Adjust the tilt of the computer s display its contrast and or brightness settings and the lighting ar
73. e you insert the battery into the computer You can also set power management options to alert you when the battery charge is low A CAUTION Use only Dell battery modules that are approved for use with this computer Use of other types may increase the risk of fire or explosion A CAUTION Do not dispose of your computer s battery in a fire or with normal household waste Battery cells may explode Discard a used battery according to the manufacturer s instructions or contact your local waste disposal agency for disposal instructions Dispose of a spent or damaged battery promptly See Battery Disposal A CAUTION Misuse of the battery may increase the risk of fire or chemical burn Do not puncture incinerate disassemble or expose the battery to temperatures above 60 C 140 F Keep the battery away from children Handle damaged or leaking batteries with extreme care Damaged batteries may leak and cause personal injury or equipment damage Checking the Battery Charge The Microsoft Windows power meter window and i icon the battery charge gauge and health gauge and the low battery warning provide information on the battery charge Power Meter The Windows power meter indicates the remaining battery charge To check the power meter double click the E icon on the taskbar For more information on the Power Meter tab see Power Management Charge Gauge Before you insert a battery press the status button on the battery charge
74. ed Reseat the memory modules and if necessary replace them See Adding Memory Disk C failed initialization The hard drive failed initialization Run the Hard Disk Drive tests as described in Dell Diagnostics Floppy drive O seek failure The system configuration information may not match the hardware configuration Run the Diskette tests as described in Dell Diagnostics Diskette read failure The floppy disk may be defective If the drive access light turns on try a different disk See Drive Problems Diskette subsystem reset failed The floppy drive controller may be faulty Run the Diskette tests as described in Dell Diagnostics Diskette write protected Because the floppy disk is write protected the operation cannot be completed Slide the write protect notch Drive not ready The operation requires a floppy disk in the drive or a hard drive in the bay before it can continue I nsert a floppy disk or push the floppy disk all the way into the drive until the eject button pops out Or install a hard drive in the hard drive bay Error reading PCMCIA card The computer cannot identify the PC Card Reinsert the card or try another PC Card Extended memory size has changed The amount of memory recorded in NVRAM does not match the memory installed in the computer Restart the computer If the error appears again contact Dell Gate A20 failure A memory module may be loose Reinstall the me
75. ence you or to destroy data stored on your computer A virus program moves from one computer to another through an infected disk software downloaded from the Internet or e mail attachments When an infected program starts its embedded virus also starts A common type of virus is a boot virus which is stored in the boot sectors of a floppy disk If the floppy disk is left in the drive when the computer is shut down and then turned on the computer is infected when it reads the boot sectors of the floppy disk expecting to find the operating system If the computer is infected the boot virus may replicate itself onto all the floppy disks that are read or written in that computer until the virus is eradicated V volt The measurement of electric potential or electromotive force One V appears across a resistance of 1 ohm when a current of 1 ampere flows through that resistance W W watt The measurement of electrical power One W is 1 ampere of current flowing at 1 volt WHr watt hour A unit of measure commonly used to indicate the approximate capacity of a battery For example a 66 WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours wallpaper The background pattern or picture on the Windows desktop Change your wallpaper through the Windows Control Panel You can also scan in your favorite picture and make it wallpaper write protected Files or media that cannot be changed Use write protection when
76. es 7 Double click the malfunctioning device type in the Device Manager list 8 Double click the icon for the specific device in the expanded list The Properties window appears If an IRQ conflict exists the Device status area in the Properties window reports what other devices are sharing the device s IRQ 9 Resolve any IRQ conflicts You can also use the Windows XP Hardware Troubleshooter To use the troubleshooter click the Start button and click Help and Support Type hardware troubleshooter in the Search field and then click the arrow to start the search Click Hardware Troubleshooter in the Search Results list In the Hardware Troubleshooter list click need to resolve a hardware conflict on my computer and then click Next Windows 2000 10 Click the Start button point to Settings and then click Control Panel Double click the System icon Click the Hardware tab Click Device Manager Click View and click Resources by connection Double click Interrupt request IRQ to view the IRQ assignments Conflicts are indicated by a yellow exclamation point beside the conflicting device or a red X if the device has been disabled Double click any conflicting device listed to bring up the Properties window so that you can determine what needs to be reconfigured or removed from the Device Manager Resolve these conflicts before checking specific devices Double click the malfunctioning device type in the Device Manager list
77. etween the microprocessor and RAM FTP file transfer protocol A standard Internet protocol used to exchange files between computers connected to the Internet G G gravity A measurement of weight and force GB gigabyte A measurement of data storage that equals 1024 MB 1 073 741 824 bytes When used to refer to hard drive storage the term is often rounded to 1 000 000 000 bytes GHz gigahertz A measurement of frequency that equals one thousand million Hz or one thousand MHz The speeds for computer microprocessors buses and interfaces are often measured in GHz graphics mode A video mode that can be defined as x horizontal pixels by y vertical pixels by z colors Graphics modes can display an unlimited variety of shapes and fonts GUI graphical user interface Software that interacts with the user by means of menus windows and icons Most programs that operate on the Windows operating systems are GUIs hard drive A drive that reads and writes data on a hard disk The terms hard drive and hard disk are often used interchangeably heat sink A metal plate on some microprocessors that helps dissipate heat help file A file that contains descriptive or instructional information about a product Some help files are associated with a particular program such as Help in Microsoft Word Other help files function as stand alone reference sources Help files typically have a filename extensio
78. extension cable disconnect it and connect the keyboard directly to the computer Check the external keyboard Turn off the computer wait 1 minute and turn it on again Verify that the numbers capitals and scroll lock lights on the keyboard blink during the boot routine From the Windows desktop click the Start button point to Programs point to Accessories and click Notepad Type some characters on the external keyboard and verify that they appear on the display If you cannot verify these steps you may have a defective external keyboard To verify that the problem is with the external keyboard check the integrated keyboard Turn off the computer Disconnect the external keyboard Turn on the computer From the Windows desktop click the Start button point to Programs point to Accessories and click Notepad Type some characters on the integrated keyboard and verify that they appear on the display If the characters appear now but did not with the external keyboard you may have a defective external keyboard Run the keyboard diagnostics tests See the PC AT Compatible Keyboards tests in the Dell Diagnostics If the tests indicate a defective external keyboard contact Dell Unexpected Characters a Num Lk Disable the numeric keypad Press lt a to disable the numeric keypad if numbers are displayed instead of letters Verify that the numbers lock light is not lit PC Card Problems Check the PC
79. from their power sources and then from the computer 4 Remove and reinstall the battery 5 Turn on the computer K NOTE See your System Information Guide for information on your warranty coverage If the computer does not start or if you cannot identify the damaged components contact Dell Adding and Replacing Parts Adding Memory Adding a Mini PCI Card Replacing the Hard Drive d Connecting a TV to the Computer Adding Memory You can increase your computer memory by installing memory modules on the system board See Specifications for information on the memory supported by your computer Be sure to add only memory modules that are intended for your computer K NOTE Your computer is optimized for the use of the 266 MHz DDR DDRAM memory modules sold by Dell When adding memory ensure that you purchase the same type of memory from Dell K NOTE Memory modules purchased from Dell are covered under your computer warranty A CAUTION Before working inside your computer read the safety instructions in your System Information Guide 1 Save and close any open files exit any open programs and shut down the computer 2 If the computer is docked undock it 3 Remove any installed PC Cards 4 Remove all installed batteries and disconnect the AC adapter cable and any external devices from the computer Wait 5 seconds before proceeding 5 Ground yourself by touching a metal connector on the back of the computer a
80. gauge to illuminate the charge level lights Each light represents approximately 20 percent of the total battery charge For example if the battery has 80 percent of its charge remaining four of the lights are on If no lights appear the battery has no charge If the battery detects a fatal internal failure the lights on each end of the charge gauge start blinking Health Gauge The battery life span is largely determined by the number of times it is charged After hundreds of charge and discharge cycles batteries lose some charge capacity or battery health To check the battery health press and hold the status button on the battery charge gauge for at least 3 seconds If no lights appear the battery is in good condition and more than 80 percent of its original charge capacity remains Each light represents incremental degradation If five lights appear less than 60 percent of the charge capacity remains and you should consider replacing the battery See Specifications for more information about the battery life span Low Battery Warning NOTICE To avoid losing or corrupting data save your work immediately after a low battery warning Then connect the computer to an electrical outlet or install a second battery in the device bay If the battery runs completely out of power hibernate mode begins automatically A low battery warning occurs when the battery charge is approximately 90 percent depleted The computer displays a warning mes
81. gency in that area If you do not know call a law enforcement agency where you live If the computer belongs to a company notify the security office of the firm Contact Dell customer support to report the missing computer Provide the computer service tag sequence the case number and the name address and telephone number of the law enforcement agency to which you reported the missing computer If possible give the name of the investigating officer The Dell support technician will log your report under the computer service tag sequence and flag the computer as missing or stolen If someone calls Dell for technical assistance and gives your service tag sequence the computer is identified automatically as missing or stolen The technician will attempt to get the phone number and address of the caller Dell will then contact the law enforcement agency to which you made the report of the missing or stolen computer About Microsoft Windows XP Help and Support Center Switching to Classic View Desktop Cleanup Wizard Files and Settings Transfer Wizard Program Compatibility Wizard User Accounts and Fast User Switching Home and Small Office Networking Internet Connection Firewall Help and Support Center To access help with the Windows XP operating system and other support and educational tools click the Start button and click Help and Support Switching to Classic View You may change the appearance of the Control Pa
82. gned and determined to be compliant with regulatory agency limits for EMI there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference with radio communications services which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures Reorient the receiving antenna Relocate the computer with respect to the receiver Move the computer away from the receiver Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits If necessary consult a Dell Technical Support representative or an experienced radio television technician for additional suggestions Dell computers are designed tested and classified for their intended electromagnetic environment These electromagnetic environment classifications generally refer to the following harmonized definitions Class A is typically for business or industrial environments Class B is typically for residential environments Information Technology Equipment ITE including devices expansion cards printers input output 1 0 devices monitors and so on that are integrated into or connected to the computer should match the electromagnetic environment classification of the computer A Notice About Shielded Signal Cables Use only shielded cables for connecting devices to any Dell
83. gram as follows To set or change user selectable features for example your password To verify information about your computer s current configuration such as the amount of system memory After you set up your computer run the system setup program to familiarize yourself with your system configuration information and optional settings Dell recommends that you write down the information for future reference NOTI CE Unless you are an expert computer user or are directed to do so by Dell technical support do not change the settings for this program Certain changes might make your computer work incorrectly Viewing the System Setup Screens 1 Turn on or restart your computer 2 When the Dell logo appears press immediately If you wait too long and the Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer and try again Fi Setup Fn Depending on your computer you may also be able to enter the system setup program by pressing cm at any time while the computer is running System Setup Screens The system setup screens display the current setup information and settings for your computer Each screen is laid out with the system setup options listed at the left To the right of each option is a field that displays the setting or value for that option You can change settings that appear as white type on the screen Options or values that you cannot change because they are
84. he computer s integrated graphics ECC error checking and correction A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory ECP extended capabilities port A parallel connector design that provides improved bidirectional data transmission Similar to EPP ECP uses direct memory access to transfer data and often improves performance EIDE enhanced integrated device electronics An improved version of the IDE interface for hard drives and CD drives EMI electromagnetic interference Electrical interference caused by electromagnetic radiation ENERGY STAR Environmental Protection Agency requirements that decrease the overall consumption of electricity EPP enhanced parallel port A parallel connector design that provides bidirectional data transmission ESD electrostatic discharge A rapid discharge of static electricity ESD can damage integrated circuits found in computer and communications equipment expansion card A circuit board that installs in an expansion slot on the system board in some computers expanding the capabilities of the computer Examples include video modem and sound cards expansion slot A connector on the system board in some computers where you insert an expansion card connecting it to the system bus Express Service Code A numeric code located on a sticker on your Dell computer Use the Expres
85. he modem is operating properly Windows 2000 1 Click the Start button point to Settings and then click Control Panel 2 Double click Modems If multiple entries for the same modem or modems are listed but not installed delete the entries restart the computer and repeat steps 1 and 2 3 Click the Diagnostics tab 4 Click the COM port for your modem 5 Click More Info to verify that the modem is communicating with Windows If all commands receive responses the modem is operating properly NOTE If you still have problems with a Dell provided modem contact Dell for technical assistance If you have problems with a non Dell provided modem contact the modem manufacturer Touch Pad or Mouse Problems Fill out the Diagnostics Checklist as you complete these checks Check the touch pad settings Windows XP 1 Click the Start button click Control Panel and then click Printers and Other Hardware 2 Click Mouse 3 Try adjusting the settings Windows 2000 1 Click the Start button point to Settings and then click Control Panel 2 Double click the Mouse icon 3 Try adjusting the settings Check the mouse cable Shut down the computer Disconnect the mouse cable and check it for damage For PS 2 cables check the cable connector for bent or broken pins Firmly reconnect the cable If you are using a mouse extension cable disconnect it and connect the mouse directly to the computer To verify that the
86. hutdown ScanDisk automatically runs during the start up process Follow the instructions on the screen Error messages appear Review Error Messages Look up the message and take the appropriate action See the software documentation Confirm that the problem is software related Run the System Board Devices tests as described in Dell Diagnostics If all tests in the device group run successfully the problem may be software related See the software documentation Resolving Software and Hardware I ncompatibilities In the Microsoft Windows XP and Windows 2000 operating systems IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured See the following subsection that corresponds to your operating system to check for IRQ conflicts on your computer Windows XP 1 Click the Start button and click Control Panel 2 Click Performance and Maintenance and click System 3 Click the Hardware tab and click Device Manager 4 In the Device Manager list check for conflicts with the other devices Conflicts are indicated by a yellow exclamation point beside the conflicting device or a red X if the device has been disabled 5 Double click any conflicting device listed to bring up the Properties window so that you can determine what needs to be reconfigured or removed from the Device Manager 6 Resolve these conflicts before checking specific devic
87. iagnostics Before you can start the Dell Diagnostics you need to reset your boot sequence and boot from the Drivers and Utilities CD for your computer 1 Turn off the computer 2 If the computer is docked undock the computer 3 Ensure that the computer is connected to an electrical outlet 4 Turn on the computer with the Drivers and Utilities CD in the CD CD RW or DVD drive F2 5 Press a to enter the system setup program as soon as the Dell logo screen appears and before the Microsoft Windows logo screen appears 6 Select the Boot Order page of the system setup program Make a note of the device currently set as the first top boot device and then set the first three devices in the boot sequence in the following order Diskette Drive CD DVD CD RW drive Internal HDD Esc 7 Save your changes and press to exit the system setup program and restart the computer to boot from the CD The computer starts and automatically begins to run the Dell Diagnostics 8 When you have completed running diagnostics remove the Drivers and Utilities CD F2 9 When the computer restarts press az as soon as the Dell logo screen appears and before the Microsoft Windows logo screen appears 10 In the system setup program select the Boot Order page and reset the boot sequence to the original order Esc Suspend 11 Press to exit the system setup program and restart Microsoft Windows 12 Remove the CD from the CD CD RW
88. ics The Dell Diagnostics helps you check your computer s hardware without any additional equipment and without destroying any data By using the diagnostics you can have confidence in your computer s operation And if you find a problem you cannot solve by yourself the diagnostic tests can provide you with important information you will need when talking to Dell s service and support personnel If you are experiencing a problem with your computer Dell recommends that you perform the checks in Solving Problems and run the Dell Diagnostics before you call Dell for technical assistance NOTI CE Use the Dell Diagnostics to test only your Dell computer Using this program with other computers may cause incorrect computer responses or result in error messages The diagnostic test groups or subtests also have these helpful features Options that let you perform quick checks or extensive tests on one or all devices An option that allows you to choose the number of times a test group or subtest is repeated The ability to display test results or to save them in a file Options to temporarily suspend testing if an error is detected or to terminate testing when an adjustable error limit is reached Extensive online Help screens that describe the tests and how to run them Status messages that inform you whether test groups or subtests were completed successfully Error messages that appear if any problems are detected Starting the Dell D
89. ide bus System Information System chip set Data bus width Microprocessor address bus width Flash EPROM Graphics bus PCI bus PC Card CardBus controller PC Card connector Cards supported PC Card connector size Data width maximum Intel 845MP 128 bits 32 bits 4 Mb 32 bit AGP 4X 33 MHz Texas Instruments PCI 4450 4451 CardBus controller two supports two Type or Type II cards or one Type III card 3 3 Vand5V 68 pins PCMCIA 16 bits CardBus 32 bits Memory Architecture Memory module connectors Memory module capacities Memory type Standard memory Maximum memory Memory clock speed Ports and Connectors Serial Parallel Video PC2100 DDR two user accessible SODIMM sockets 64 128 256 and 512 MB DDR SDRAM 128 MB 1024 MB 133 MHz effective clock speed with DDR is doubled to 266 MHz 9 pin connector 16550C compatible 16 byte buffer connector 25 hole connector unidirectional bidirectional or ECP 15 hole VGA connector Audio PS 2 keyboard mouse USB Infrared Docking S video TV out Mini PCI Modem Network adapter IEEE 1394 stereo line in mini connector microphone mini connector stereo headphone speakers line out mini connector 6 pin mini DIN connector two 4 pin USB compliant connector sensor compatible with IrDA Standard 1 1 Fast IR and IrDA Standard 1 0 Slow IR 200 pin connector for a Dell docking device
90. indicative that this Dell system meets the following technical standards EN 55022 Information Technology Equipment Radio Disturbance Characteristics Limits and Methods of Measurement EN 55024 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurement EN 61000 3 2 Electromagnetic Compatibility EMC Part 3 Limits Section 2 Limits for Harmonic Current Emissions Equipment Input Current Up to and Including 16 A Per Phase EN 61000 3 3 Electromagnetic Compatibility EMC Part 3 Limits Section 3 Limitation of Voltage Fluctuations and Flicker in Low Voltage Supply Systems for Equipment With Rated Current Up to and Including 16 A EN 60950 Safety of Information Technology Equipment NOTE EN 55022 emissions requirements provide for two classifications Class A is for typical commercial areas Class B is for typical domestic areas RF INTERFERENCE WARNING This is a Class A product In a domestic environment this product may cause radio frequency RF interference in which case the user may be required to take adequate measures This Dell device is classified for use in a typical Class B domestic environment A Declaration of Conformity in accordance with the preceding directives and standards has been made and is on file at Dell Computer Corporation Products Europe BV Limerick Ireland CE Mark Notice This equipment complies with the e
91. ing new hardware or program installations or system settings have left the computer in an undesirable operating state You can also undo the last system restore System Restore automatically creates system checkpoints You can also manually create your own checkpoints by creating restore points To limit the amount of hard disk space used older restore points will be automatically purged To resolve an operating system problem you can use System Restore from Safe Mode or Normal Mode to return your computer to an earlier operating state System Restore does not cause you to lose personal files stored in the My Documents folder data files or e mail messages after restoring the computer to an earlier time If you restore the computer to an operating state that existed before you installed a program the program s data files are not lost but you must reinstall the actual program again NOTICE It is important to make regular backups of your data files System Restore does not monitor changes to or recover your data files If the original data on the hard disk is accidentally erased or overwritten or if it becomes inaccessible because of a hard disk malfunction use your backup files to recover the lost or damaged data System Restore is enabled on your new computer However if you reinstall Windows XP with less than 200 MB of free hard disk space available System Restore is automatically disabled Before you use System Restore see the following
92. is complete 1 Click the Start button point to All Programs Accessories System Tools and then click System Restore 2 Select Undo my last restoration and click Next NOTICE Save and close all open files and exit all open programs Do not alter open or delete any files or programs until the system restoration is complete Click Next The System Restore screen appears and then the computer automatically restarts After the computer restarts click OK Finding Information Safety Instructions Documentation Updates Using Microsoft Windows Using Devices Using the Drivers and Utilities CD Fixing Problems Installing Parts Safety I nstructions A CAUTION For precautions on safely handling and using your computer and preventing electrostatic discharge see the safety instructions in the System Information Guide Documentation Updates Documentation updates are sometimes included with your computer to describe changes to your computer or software Always read these updates before consulting any other documentation because the updates contain the latest information Readme files which may be installed on your hard drive or found on CDs such as the Drivers and Utilities CD provide last minute updates about technical changes to your computer or advanced technical reference material intended for experienced users or technicians Using Microsoft Windows Windows Help Each operating system provides comple
93. k the TwinView tab 4 Click Clone to enable the television 5 Click Apply Multiple Monitors and N IDIA GeForce2 Go Dell Mobile 2 x General Adapter Monitor Troubleshooting Color Management J GeForce2Go J TwinView TwinView allows you to connect two separate output devices analog monitor digital flat panel or TY to a single graphics board TwinView Modes C Standard TwinView disabled C Horizontal Span Clone C Vertical Span You can configure a display device by clicking on the appropriate monitor 6 Click OK to confirm the settings change 7 Click Yes to keep the new settings 8 Click OK Enabling S PDIF Digital Audio If you want to enable Dolby Digital 5 1 audio for DVD playback follow the instructions in Enabling Dolby Digital 5 1 Audio for DVD Playback To enable S PDIF audio for all Windows sounds follow the instructions in Enabling S PDIF in the Windows Audio Driver Enabling Dolby Digital 5 1 Audio for DVD Playback If your computer has a DVD drive you can enable Dolby Digital 5 1 audio for DVD playback 1 Double click the I nterVideo WinDVD icon on the Windows desktop gt ae im i ae om bi 2D E 9 2 Insert a DVD into the DVD drive If the DVD begins playing click the stop button 3 Click the Properties wrench icon 4 Click the Audio tab 5 Click Enable S PDIF output 6 Click Apply Properties General Audio Display Parental Contro
94. king your computer is a Class B product VCI MIC Notice Republic of Korea Only To determine which classification Class A or B applies to your computer or other Dell digital device examine the Republic of Korean Ministry of Information and Communications MIC registration labels located on your computer or other Dell digital device The MIC label may be located separately from the other regulatory marking applied to your product Line two of the label identifies the emissions class for the product A for Class A products or B for Class B products NOTE MIC emissions requirements provide for two classifications Class A devices are for business purposes Class B devices are for nonbusiness purposes Class A Device TELLE AH 7171 ol 77E F822 AAMAS ES st 478 82547171 771024 HA FE ASAE 0 g amp FASHA Ba Bo BS Boy E AVHAS ME 74822 Dest ALZI BERELICH Please note that this device has been approved for business purposes with regard to electromagnetic interference If you find that this device is not suitable for your use you may exchange it for a nonbusiness purpose device MIC Class A Regulatory Label If the regulatory label includes the following marking your computer is a Class A product p oga peuar Hcy 3 Use H As C tae 5 MAAVAAZIE Class B Device Ba 717 ol A 73822 UHYNIE F8 J4SZA77 N7824 FHAAAAHE BE LSE AAO H NSE USSU Please note that this device has been approve
95. l Audie channels Current audio track C 2 speaker mode Format C Mono Attributes C Stereo Vocal options CN fs 7 Click OK Enabling S PDIF in the Windows Audio Driver K NOTE Enabling S PDIF in Windows disables the sound from the headphone connector 1 Double click the speaker icon in the Windows notification area 2 Click the Options menu and then click Advanced Controls 3 Click Advanced Advanced Controls for Volume Control These settings can be used to make fine adjustments to your audio Tone Controls These settings control how the tone of your audio sounds Bass Treble Other Controls These settings make other changes to how your audio sounds See your hardware documentation for details C 1 Enable S PDIF 4 Click Enable S PDIF 5 Click Close 6 Click OK Using the System Setup Program Overview Viewing the System Setup Screens System Setup Screens Commonly Used Options Overview K NOTE Your operating system may automatically configure most of the options available in the system setup program thus overriding options that you set through the system setup program An exception is the External Hot Key option which you can disable or enable only through the system setup program For more information on configuring features for your operating system see your Microsoft Windows Help or Windows Help and Support Center You can use the system setup pro
96. leaner and wipe the computer and keyboard Display NOTICE To avoid damaging the computer or display do not spray cleaning solution directly onto the display Only use products specifically designed for cleaning computer displays 1 Shut down and turn off your computer disconnect any attached devices and disconnect them from their electrical outlets 2 Remove any installed batteries 3 Moisten a soft lint free cloth with water or a computer screen cleaner and wipe the display until it is clean Touch Pad 1 Shut down and turn off your computer disconnect any attached devices and disconnect them from their electrical outlets 2 Remove any installed batteries 3 Moisten a soft lint free cloth with water and stroke it gently across the surface of the touch pad Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest Floppy Drive Use only a commercially available cleaning kit to clean your floppy drive Such kits contain pretreated floppy disks to remove contaminants that accumulate during normal operation CD CD RW DVD and Combination Drives NOTICE Always use compressed air to clean the lens in the drive Never touch the lens If you notice problems such as skipping with the playback quality of your CDs or DVDs clean the discs 1 Hold the disc by its outer edge You can also touch the inside edge of the center hole NOTICE To avoid damaging the surface do not wipe
97. les and exit all open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Start button point to All Programs Accessories System Tools and then click System Restore 2 Ensure that Restore my computer to an earlier time is selected and click Next 3 Click a calendar date to which you want to restore your computer The Select a Restore Point screen provides a calendar that allows you to see and select restore points All calendar dates with available restore points appear in bold 4 Select a restore point and click Next If a calendar date has only one restore point then that restore point is automatically selected If two or more restore points are available click the restore point that you want to use NOTICE Save and close all open files and exit all open programs Do not alter open or delete any files or programs until the system restoration is complete 5 Click Next In Windows XP the Restoration Complete screen appears after System Restore finishes collecting data and then the computer automatically restarts 6 After the computer restarts click OK To change the restore point you can either repeat the steps using a different restore point or you can undo the restoration Undoing the Last System Restore NOTICE Save and close all open files and exit all open programs Do not alter open or delete any files or programs until the system restoration
98. ll The Network Setup Wizard includes a checklist and steps to guide you through the process of sharing resources such as files printers or an Internet connection between computers in a home or small office For more information see Windows Help and Support Center Internet Connection Firewall K NOTE Enabling the Internet Connection Firewall does not reduce the need for virus checking software The Internet Connection Firewall provides basic protection from unauthorized access to the computer when the computer is connected to the Internet The firewall is automatically enabled when you run the Network Setup Wizard When the firewall is enabled for a network connection the firewall icon appears with a red background in the Network Connections portion of the Control Panel For more information see Windows Help and Support Center
99. me is turned up and that the sound is not muted I dentify the disc that is not playing If you have one CD CD RW or DVD in the fixed drive device and one in the module bay device 1 In Windows XP click the Start button and click My Computer In other operating systems double click My Computer 2 Double click the drive letter of the device that you are verifying Reinstall the drive Save and close any open files exit any open programs and shut down the computer If the drive is installed in the module bay remove the drive See Using the Module Bay for instructions If the drive is a fixed drive review Check the Drive for Errors Reinstall the drive Turn on the computer Clean the drive or disc See Cleaning Your Computer for instructions Check the drive for errors If the drive is a fixed drive 1 Remove the hard drive and floppy drive 2 Insert the Drivers and Utilities CD for your computer and turn on the computer 3 Verify that the 6 light is blinking indicating normal operation If a drive error message appears see Error Messages for an explanation Run the IDE Drives tests as described in Dell Diagnostics If you cannot eject the CD CD RW or DVD drive tray 1 Ensure that the computer is turned off 2 Straighten a paper clip and insert one end into the eject hole at the front of the drive push firmly until the tray is partially ejected 3 Gently pull out the tray until it stops
100. mory modules and if necessary replace them General failure The operating system is unable to carry out the command This message is usually followed by specific information for example Printer out of paper Take the appropriate action Hard disk drive configuration error The computer cannot identify the drive type Turn off the computer remove the hard drive and boot the computer from a bootable floppy disk or CD Then turn off the computer reinstall the hard drive and restart the computer Run the Hard Disk Drive tests as described in Dell Diagnostics Hard disk drive controller failure 0 The hard drive does not respond to commands from the computer Turn off the computer remove the hard drive and boot the computer from a bootable floppy disk or CD Then turn off the computer reinstall the hard drive and restart the computer If the problem persists try another drive Run the Hard Disk Drive tests as described in Dell Diagnostics Hard disk drive failure The hard drive does not respond to commands from the computer Turn off the computer remove the hard drive and boot the computer from a bootable floppy disk or CD Then turn off the computer reinstall the hard drive and restart the computer If the problem persists try another drive Run the Hard Disk Drive tests as described in Dell Diagnostics Hard disk drive read failure The hard drive may be defective Turn off the computer remove the hard drive and
101. n of hlp or chm hibernate mode A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer When you restart the computer the memory information that was saved to the hard drive is automatically restored HTML hypertext markup language A set of codes inserted into an Internet web page intended for display on an Internet browser HTTP hypertext transfer protocol A protocol for exchanging files between computers connected to the Internet Hz hertz A unit of frequency measurement that equals 1 cycle per second Computers and electronic devices are often measured in kilohertz kHz megahertz MHz gigahertz GHz or terahertz THz IC Industry Canada The Canadian regulatory body responsible for regulating emissions from electronic equipment much as the FCC does in the United States IC integrated circuit A semiconductor wafer or chip on which thousands or millions of tiny electronic components are fabricated for use in computer audio and video equipment IDE integrated device electronics An interface for mass storage devices in which the controller is integrated into the hard drive or CD drive IEEE 1394 Institute of Electrical and Electronics Engineers Inc A high performance serial bus used to connect IEEE 1394 compatible devices such as digital cameras and DVD players to the computer infrared sensor A
102. n power management options see Windows Help Help and Support Center in Windows XP Alarms Tab K NOTE To enable audible alarms click each Alarm Action button and select Sound alarm The Low battery alarm and Critical battery alarm settings alert you with a message when the battery charge falls below a certain percentage When you receive your computer the Low battery alarm and Critical battery alarm check boxes are selected Dell recommends that you continue to use these settings See Using a Battery for more information on low battery warnings Power Meter Tab The Power Meter tab displays the current power source and amount of battery charge remaining Advanced Tab The Advanced tab allows you to Set power icon and standby mode password options Depending on your operating system program the following functions o Prompt user for an action Ask me what to do o Activate standby mode o Activate hibernate mode o Shut down Windows and turn off the computer o Choose no action None or Do nothing If you are going to connect your computer to a docking device click None when you program the display close option This setting ensures that your computer does not enter standby mode or hibernate mode when you close lower the display To program these functions click an option from the corresponding pull down menu and then click OK Hibernate Tab The Hibernate tab lets you enable hibernate mode by clicking the Ena
103. n programs and shut down the computer 2 Ifthe drive is installed in the module bay remove the drive See Using the Module Bay for instructions If the drive is a fixed drive review Check the Drive for Errors 3 Reinstall the drive 4 Turn on the computer Clean the drive See Cleaning Your Computer for instructions Check the drive for errors Ifa drive error message appears see Error Messages for an explanation Run the Diskettes tests as described in Dell Diagnostics If you cannot play a CD CD RW or DVD K NOTE Because of different worldwide file types not all DVD titles work in all DVD drives High speed CD drive vibration is normal and may cause noise This noise does not indicate a defect with the drive or the CD Ensure that Windows recognizes the drive In Windows XP click the Start button and click My Computer In other operating systems double click My Computer If the drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive Insert a bootable disk and restart the computer Verify that the light is blinking indicating normal operation Try another disc Insert another disc to eliminate the possibility that the original disc is defective Adjust the Windows volume control Double click the speaker icon in the lower right corner of your screen Ensure that the volu
104. nd continue to do so periodically during this procedure NOTICE While you work periodically touch unpainted metal on the computer to dissipate static electricity that might harm internal components 6 Turn the computer over remove the screw s from the memory module cover and lift up the cover NOTICE To prevent damage to the memory module connector do not use tools to spread the inner metal tabs that secure the memory module 7 If you are replacing a memory module remove the existing module NOTICE Handle memory modules by their edges and do not touch the components on a module a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector The module should pop up b Remove the module from the connector K NOTE There are no configuration restrictions regarding which of the memory sockets you use or the order of the memory modules 8 Ground yourself and install the new memory module a Align the notch in the module with the slot in the center of the connector b Slide the edge of the module firmly into the connector and rotate the module down until you feel a click If you do not feel the click remove the module and reinstall it 9 Replace the cover and screw s NOTICE If the memory module cover is difficult to close remove the module and reinstall it Forcing the cover to close may damage your computer 10 Insert the battery into the battery
105. nd network connectors look similar Do not plug a telephone line into the network connector Fill out the Diagnostics Checklist as you complete these checks K NOTE If you can connect to your Internet service provider ISP your modem is functioning properly If you are sure that your modem is working properly and you still experience problems contact your ISP Check the telephone wall jack Disconnect the telephone line from the modem and connect it to a telephone Listen for a dial tone Ensure that you have touchtone telephone service Try connecting the modem to a different telephone wall jack Slow connection speeds can be caused by telephone noise as well as by telephone line or network conditions Contact your telephone company or network administrator for more information Connect the modem directly to the telephone wall jack If you have other telephone devices sharing the line such as an answering machine fax machine surge protector or line splitter then bypass them and use the telephone line to connect the modem directly to the telephone wall jack Check the connection Verify that the telephone line is connected to the modem Check the telephone line Try using a different telephone line If you are using a line that is 3 m 10 ft or more in length try a shorter one Irregular dial tone If you have voice mail service you might hear an irregular dial tone when you have messages Contact your telephone compa
106. nd software The setup exe or install exe program comes with most Windows software packages Setup program differs from system setup program shortcut An icon that provides quick access to frequently used programs files folders and drives When you place a shortcut on your Windows desktop and double click the icon you can open its corresponding folder or file without having to find it first Shortcut icons do not change the location of files If you delete a shortcut the original file is not affected Also you can rename a shortcut icon shutdown The process of closing windows and exiting programs exiting the operating system and turning off your computer You can lose data if you turn off your computer before completing a shutdown smart card A card that is embedded with a microprocessor and a memory chip Smart cards can be used to authenticate a user on computers equipped for smart cards software Anything that can be stored electronically such as computer files or programs S PDIF Sony Philips Digital Interface An audio transfer file format that allows the transfer of audio from one file to another without converting it to and from an analog format which could degrade the quality of the file standby mode A power management mode that shuts down all unnecessary computer operations to save energy surge protectors Prevent voltage spikes such as those that may occur during an electrical storm from enteri
107. nected and disconnected while the computer is turned on and they can also be daisy chained together UTP unshielded twisted pair Describes a type of cable used in most telephone networks and some computer networks Pairs of unshielded wires are twisted to protect against electromagnetic interference rather than relying on a metal sheath around each pair of wires to protect against interference UXGA ultra extended graphics array A video standard for video cards and controllers that supports resolutions up to 1600 x 1200 V video controller The circuitry on a video card or on the system board in computers with an integrated video controller that provides the video capabilities in combination with the monitor for your computer video memory Memory that consists of memory chips dedicated to video functions Video memory is usually faster than system memory The amount of video memory installed primarily influences the number of colors that a program can display video mode A mode that describes how text and graphics are displayed on a monitor Graphics based software such as Windows operating systems displays in video modes that can be defined as x horizontal pixels by y vertical pixels by z colors Character based software such as text editors displays in video modes that can be defined as x columns by y rows of characters video resolution See resolution virus A program that is designed to inconveni
108. nel the Start menu and the Windows desktop to the classic view of earlier operating systems Control Panel The Control Panel presents information as task oriented categories If you are accustomed to performing a particular task with the icon oriented classic Control Panel you can switch to the classic icon view 1 Click the Start button and click Control Panel 2 Click Switch to Classic View or Switch to Category View in the upper left area of the Control Panel window Start Menu 1 Right click the empty area on the taskbar 2 Click Properties 3 Click the Start Menu tab 4 Select Classic Start Menu and click OK Window and Button Appearance 1 Right click anywhere on the main desktop screen and click Properties 2 Click the Appearance tab 3 From the Windows and buttons drop down menu select Windows Classic style 4 To customize color font and other classic desktop options click Advanced 5 When you have completed your appearance selections click OK Desktop Cleanup Wizard By default the Desktop Cleanup Wizard moves programs that are not frequently used to a designated folder 7 days after you first start your computer and every 60 days after that The appearance of the Start menu changes as programs are moved To turn off the Desktop Cleanup Wizard 1 Right click an empty spot on the desktop and click Properties 2 Click the Desktop tab and click Customize Desktop 3 Click Run Desktop Cleanup Wizar
109. nel of your computer or other digital apparatus A statement in the form of IC Class A CES 003 or IC Class B 1CES 003 will be located on one of these labels Note that Industry Canada regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment 3 This Class B or Class A if so indicated on the registration label digital apparatus meets the requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la Classe B ou Classe A si ainsi indiqu sur l tiquette d enregistration respecte toutes les exigences du Reglement sur le Materiel Brouilleur du Canada Modem Regulatory I nformation The IC label identifies certified equipment This certification means that the equipment meets telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The IC label does not guarantee that the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment
110. ng the computer through the electrical outlet Surge protectors do not protect against lightning strikes or against brownouts which occur when the voltage drops more than 20 percent below the normal AC line voltage level Network connections cannot be protected by surge protectors Always disconnect the network cable from the network connector during electrical storms SVGA super video graphics array A video standard for video cards and controllers Typical SVGA resolutions are 800 x 600 and 1024 x 768 The number of colors and resolution that a program displays depends on the capabilities of the monitor the video controller and its drivers and the amount of video memory installed in the computer S video TV out A connector used to attach a TV or digital audio device to the computer SXGA super extended graphics array A video standard for video cards and controllers that supports resolutions up to 1280 x 1024 SXGA super extended graphics array plus A video standard for video cards and controllers that supports resolutions up to 1400 x 1050 system board The main circuit board in your computer Also Known as the motherboard system setup program A utility that serves as an interface between the computer hardware and the operating system System setup allows you to configure user selectable options in the BIOS such as date and time or system password Unless you understand what effect the settings have on the
111. nistrator or contact Dell NOTICE If you disable the administrator password the primary password is also disabled Using a Hard Drive Password The hard drive password helps protect the data on your hard drive from unauthorized access You can also assign a password for the modular hard drive if one is being used that can be the same as or different from the password for the primary hard drive After assigning a hard drive password you must enter it each time you turn on the computer and each time you resume normal operation from suspend mode or standby mode If the hard drive password is enabled the following message appears each time you turn on the computer Please type in the hard disk drive password and press lt Enter gt Esc To continue enter your password maximum eight characters Press Ea to return the computer to its previous state If you do not enter a password within 2 minutes the computer returns to its previous state If you enter the wrong password the following message appears Invalid password Press Enter to retry If the correct password is not entered in three attempts the computer tries to boot from another bootable device if the Boot Order page in the system setup program is set to allow it If the boot order is not set to allow booting from another device the computer returns to the state it was in when you turned it on If the hard drive password the modular hard drive password and the primary p
112. nnectors on the other end of the audio cable into the audio input connectors on your television or other audio device Composite Video and Digital Audio Before you begin make sure that you have the following cables TV digital audio adapter cable composite video cable S PDIF digital audio cable 1 Turn off the computer and the television and or audio device you want to connect 2 Connect the TV digital audio adapter cable to the S video TV out connector on the computer 3 Plug one end of the composite video cable into the composite video connector on the TV digital audio adapter cable mal 4 4 Plug the other end of the composite video cable into the composite video connector on the television 5 Plug one end of the S PDIF digital audio cable into the S PDIF audio connector on the TV digital audio adapter cable yin 6 Plug the other end of the digital audio cable into the S PDIF connector on the on your television or other audio device Enabling the Display Settings for a Television NVI DIA Video Controller K NOTE Be sure that you have properly connected the television before you enable the display settings 1 Open the Control Panel window In Windows 2000 click the Start button click Settings and then click the Control Panel icon In Windows XP click the Start button and then click the Control Panel icon 2 Double click the Display icon click the Settings tab and then click Advanced 3 Clic
113. nsfer ratings memory A temporary data storage area inside your computer Because the data in memory is not permanent it is recommended that you frequently save your files while you are working on them and always save your files before you shut down the computer Your computer can contain several different forms of memory such as RAM ROM and video memory Frequently the word memory is used as a synonym for RAM memory address A specific location where data is temporarily stored in RAM memory mapping The process by which the computer assigns memory addresses to physical locations at start up Devices and software can then identify information that the microprocessor can access memory module A small circuit board containing memory chips which connects to the system board MHz megahertz A measure of frequency that equals 1 million cycles per second The speeds for computer microprocessors buses and interfaces are often measured in MHz microprocessor A computer chip that interprets and executes program instructions Sometimes the microprocessor is referred to as the processor or the CPU central processing unit modem A device that allows your computer to communicate with other computers over analog telephone lines Three types of modems include external PC Card and internal You typically use your modem to connect to the Internet and exchange e mail module bay A bay that supports devices such as o
114. nterference than the higher frequency radiations such as infrared and light ROM read only memory Memory that stores data and programs that cannot be deleted or written to by the computer ROM unlike RAM retains its contents after you shut down your computer Some programs essential to the operation of your computer reside in ROM RPM revolutions per minute The number of rotations that occur per minute Hard drive speed is often measured in rpm RTC real time clock Battery powered clock on the system board that keeps the date and time after you shut down the computer RTCRST real time clock reset A jumper on the system board of some computers that can often be used for troubleshooting problems ScanDisk A Microsoft utility that checks files folders and the hard disk s surface for errors ScanDisk often runs when you restart the computer after it has stopped responding SDRAM synchronous dynamic random access memory A type of DRAM that is synchronized with the optimal clock speed of the microprocessor serial connector An I O port often used to connect devices such as a handheld digital device or digital camera to your computer Service Tag A bar code label on your computer that identifies your computer when you access Dell Support at support dell com or when you call Dell for customer service or technical support setup program A program that is used to install and configure hardware a
115. ny for instructions on restoring a dial tone Turn off call waiting catch phone See your telephone directory for instructions on deactivating this feature Then adjust the dial up networking connection properties Windows XP 1 Click the Start button and click Control Panel 2 Click Printers and Other Hardware click Phone and Modem Options click the Dialing Rules tab and then click Edit 3 In the Edit Location window ensure that To disable call waiting dial is checked and then select the proper code as listed in your telephone directory Click Apply and click OK Close the Phone and Modems Options window Close the Control Panel window eee Windows 2000 Click the Start button point to Settings and then click Control Panel Double click the Modems icon Click Dialing Properties Ensure that To disable call waiting dial is checked and then select the proper code as listed in your telephone directory Click Apply and click OK Close the Modems Properties window Close the Control Panel window ed ee Verify that the modem is communicating with Windows Windows XP Click the Start button and click Control Panel Click Printers and Other Hardware and click Phone and Modem Options Click the Modems tab Click the COM port for your modem Click Properties click the Diagnostics tab and then click Query Modem to verify that the modem is communicating with Windows If all commands receive responses t
116. o gain access to the resources DRAM dynamic random access memory Memory that stores information in integrated circuits containing capacitors driver Software that allows the operating system to control a device such as a printer Many devices do not work properly if the correct driver is not installed in the computer DSL Digital Subscriber Line A technology that provides a constant high speed Internet connection through an analog telephone line dual display mode A display setting that allows you to use a second monitor as an extension of your display Also referred to as extended display mode DVD digital versatile disc A disc usually used to store movies DVDs are double sided whereas CDs are single sided DVD drives read most CD media as well DVD drive A drive that uses optical technology to read data from DVDs and CDs DVD player The software used to watch DVD movies The DVD player displays a window with buttons that you use to watch a movie DVD RW DVD rewritable A rewritable version of a DVD Data can be written to a DVD RW disc and then erased and written over rewritten DVD RW technology is different from DVD RW technology DVD RW drive A drive that can read DVDs and most CD media and write to DVD RW rewritable DVDs discs DVI digital video interface A standard for digital transmission between a computer and a digital video display the DVI adapter works through t
117. or DVD drive When you start the diagnostics the Dell logo screen appears followed by a message telling you that the diagnostics is loading After the diagnostics loads the Diagnostics Menu appears To select an option from this menu highlight the option and press or press the key that corresponds to the highlighted letter in the option you choose Diagnostics Menu Option Test All Devices Performs extensive diagnostic tests or quick diagnostic tests on all devices Test One Device Performs extensive diagnostic tests or quick diagnostic tests on one device after you select it from a list of device groups After FI you select Test One Device press for more information about a test Advanced Testing Allows you to modify the parameters of a test and select a group of tests to perform You can access online Help for more information about Advanced Testing Information and Provides test results test errors version numbers of the subtests used by the Dell Diagnostics and additional help on the Dell Results Diagnostics Program Options Allows you to change the settings of the Dell Diagnostics Exit to MS DOS Exits to the MS DOS prompt For a quick check of your computer select Quick Tests from the Test All Devices or Test One Device option Quick Tests runs only the subtests that do not require user interaction and that do not take a long time to run Dell recommends that you choose Quick Tests first to increase the od
118. ound you such as overhead lights desk lamps and the curtains or blinds on nearby windows to minimize reflections and glare on the display When using an external monitor with your computer set the monitor at a comfortable viewing distance usually 450 to 610 millimeters 18 to 24 inches from your eyes Make sure the monitor screen is at eye level or slightly lower when you are sitting in front of the monitor Use a chair that provides good lower back support Keep your forearms horizontal with your wrists in a neutral comfortable position while using the keyboard touch pad track stick or external mouse Always use the palm rest with the keyboard touch pad or track stick Leave space to rest your hands when using an external mouse Let your upper arms hang naturally at your sides Ensure that your feet are resting flat on the floor When sitting make sure the weight of your legs is on your feet and not on the front of your chair seat Adjust your chair s height or use a footrest if necessary to maintain proper posture Vary your work activities Try to organize your work so that you do not have to type for extended periods of time When you stop typing try to do things that use both hands For more information about ergonomic computing habits see the BSR HFES 100 standard which can be purchased on the Human Factors and Ergonomics Society HFES website at www hfes org publications HFES100 html References 1
119. ower strip Some power strips may allow you to insert the plug incorrectly Incorrect insertion of the power plug could result in permanent damage to your computer as well as risk of electric shock and or fire Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip NOTICE When you disconnect the AC adapter from the computer grasp the adapter cable connector not the cable itself and pull firmly but gently to avoid damaging the cable PS 2 Connector K NOTE You can use the integrated keyboard and an external keyboard at the same time When you attach a keyboard or numeric keypad the keypad is disabled Connects PS 2 compatible devices such as a mouse keyboard or external numeric keypad Shut down the computer before attaching or removing a PS 2 compatible device If the device does not work install the device drivers from the floppy disk or CD that came with the device and restart the computer Video Connector Connects an external monitor See Using the Display Docking Connector K NOTE Docking devices may not be available in all countries Connects the optional docking device A docking device allows you to easily use external devices with your computer such as an external keyboard mouse and monitor For information on your computer s power requirements for docking see Docking Power Considerations See the documentation that cam
120. ower while in standby mode it may lose data To enter standby mode In the Microsoft Windows 2000 operating system click the Start button click Shutdown click Standby and then click OK In Windows XP click the Start button click Turn off computer and then click Stand by or Depending on how you set the power management options in the Advanced tab use one of the following methods o Press the power button o Close the display Ei o Press To exit standby mode press the power button or open the display depending on how you set the options in the Advanced tab You cannot make the computer exit standby mode by pressing a key or touching the touch pad Hibernate Mode Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer When the computer exits hibernate mode it returns to the same operating state it was in before entering hibernate mode NOTICE You cannot remove devices or undock your computer while your computer is in hibernate mode Your computer enters hibernate mode if the battery charge level becomes critically low Depending on how you set the power management options in the Advanced tab use one of the following methods to enter hibernate mode Press the power button Close the display Fn Ese Press the power management keyboard shortcut So K NOTE Some PC Cards may not operate correctly after the compute
121. perating system In Microsoft Windows XP 1 Click the Start button and click Control Panel 2 Under Pick a category click Appearance and Themes 3 Under Pick a task click the area you want to change or under or pick a Control Panel icon click Display 4 Try different settings for Color quality and Screen resolution If you choose a resolution or color palette that is higher than the display supports the settings adjust automatically to the closest possible setting In Windows 2000 1 Click the Start button point to Settings and then click Control Panel 2 Double click the Display icon and click the Settings tab 3 Try different settings for Colors and Screen area If you choose a resolution or color palette that is higher than the display supports the settings adjust automatically to the closest possible setting K NOTE As the resolution increases icons and text appear smaller on the screen If the video resolution setting is higher than that supported by the display the computer enters pan mode In pan mode the screen cannot be completely displayed For example the taskbar that usually appears at the bottom of the desktop may no longer be visible To view the rest of the screen use the touch pad or track stick to pan up and down and left and right NOTICE You can damage an external monitor by using an unsupported refresh rate Before adjusting the refresh rate on an external monitor see the monitor user s
122. printer is a parallel communications device the computer recognizes the printer by its LPT1 address and identifies it as a parallel port You can test your printer connection in the Parallel Ports tests Using the Display Adjusting Brightness Switching the Video Image Setting Display Resolution Adjusting Brightness When the computer is running on battery power you can conserve power by setting the brightness control to the lowest comfortable setting using the appropriate display keyboard shortcuts Switching the Video Image When you start the computer with an external device such as an external monitor or projector attached and turned on the image may appear on either the display or the external device al Press cm to switch the video image to the display only the display and the external device simultaneously or the external device only Setting Display Resolution To display a program at a specific resolution both the video controller and display must support the program and the necessary video drivers must be installed K NOTE Dell recommends that unless otherwise indicated you run the display at the highest native resolution the display will support Before you change any of the original display settings make a note of the original settings for future reference NOTE Dell recommends that you use only the Dell installed video drivers which are designed to offer the best performance with your Dell installed o
123. problem is with the mouse check the touch pad Turn off the computer Disconnect the mouse Turn on the computer At the Windows desktop use the touch pad to move the cursor around select an icon and open it If the touch pad operates correctly the mouse may be defective Check the system setup program settings Verify that the system setup program lists the correct device for the pointing device option The computer automatically recognizes a USB mouse without making any setting adjustments Test the mouse controller To test the mouse controller which affects pointer movement and the operation of the touch pad or mouse buttons run the Mouse test in the Pointing Devices device group in the Dell Diagnostics Reinstall the touch pad driver See Reinstalling Software K NOTE If you need to disable your touch pad and or track stick see Using the Keyboard and Touch Pad External Keyboard Problems Fill out the Diagnostics Checklist as you complete these checks K NOTE Use the integrated keyboard when working in MS DOS mode or when running the Dell Diagnostics or the system setup program When you attach an external keyboard the integrated keyboard remains fully functional Check the keyboard cable Shut down the computer Disconnect the keyboard cable and check it for damage For PS 2 cables check the cable connector for bent or broken pins Firmly reconnect the cable If you are using a keyboard
124. provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If you experience trouble with this telephone equipment see Contacting Dell to find the appropriate telephone number for obtaining customer assistance If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent identification of the business other entity or individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges IC Notice Canada Only Most Dell computers and other Dell digital apparatus are classified by the Industry Canada IC Interference Causing Equipment Standard 3 ICES 003 as Class B digital devices To determine which classification Class A or B applies to your computer or other Dell digital apparatus examine all registration labels located on the bottom side or the back pa
125. ptical drives a second battery or a Dell TravelLite module monitor The high resolution TV like device that displays computer output mouse A pointing device that controls the movement of the cursor on your screen Typically you roll the mouse over a hard flat surface to move the pointer or cursor on your screen ms millisecond A measure of time that equals one thousandth of a second Access times of storage devices are often measured in ms network adapter A chip that provides network capabilities A computer may include a network adapter on its system board or it may contain a PC Card with an adapter on it A network adapter is also referred to as a NIC network interface controller NIC See network adapter notification area The section of the Windows taskbar that contains icons for providing quick access to programs and computer functions such as the clock volume control and print status Also referred to as system tray ns nanosecond A measure of time that equals one billionth of a second NVRAM nonvolatile random access memory A type of memory that stores data when the computer is turned off or loses its external power source NVRAM is used for maintaining computer configuration information such as date time and other system setup options that you can set O Optical Drive A drive that uses optical technology to read or write data from CDs DVDs or DVD RWs Example of optical
126. pull down menu in the toolbar select your preferred language for the driver or utility if available A welcome screen appears Click Next The CD automatically scans your hardware to detect drivers and utilities used by your computer NOTE After the CD completes the hardware scan you can also detect other drivers and utilities Under Search Criteria select the appropriate categories from the System Model Operating System and Topic pull down menus A link or links appear s for the specific drivers and utilities used by your computer Click the link of a specific driver or utility to display information about the driver or utility that you want to install Click the Install button if present to begin installing the driver or utility At the welcome screen follow the screen prompts to complete the installation If no Install button is present automatic installation is not an option For installation instructions either see the appropriate instructions in the following subsections or click the Extract button follow the extracting instructions and read the readme file or continue on to Manually Reinstalling Drivers If instructed to navigate to the driver files click the CD directory on the driver information window to display the files associated with that driver Manually Reinstalling Drivers for Windows 2000 NOTE If you are reinstalling an infrared driver you must first enable the infrared sensor in the system setup program
127. puter and the network wall jack Check the network lights on the network connector Green indicates that the network connection is active If the status light is not green try replacing the network cable Amber indicates that the network adapter driver is loaded and the adapter is detecting activity Restart the computer Try to log on to the network again Contact your network administrator Verify that your network settings are correct and that the network is functioning General Program Problems Fill out the Diagnostics Checklist as you complete these checks A program crashes K NOTE Software usually includes installation instructions in its documentation or on a floppy disk or CD a See the software documentation Many software manufacturers maintain websites with information that may help you solve the problem Ensure that you properly installed and configured the program Reinstall the program if necessary A program stops responding End the program 1 Simultaneously press 2 Click the Applications tab and then select the program that is no longer responding 3 Click End Task A solid blue screen appears Turn the computer off If the computer does not respond to a keystroke or a proper shutdown press the power button until the computer turns off Press the power button again to restart the computer The solid blue screen appears because you were not able to perform a proper Windows s
128. quate measures Fa BR KA AR m ZAR WA RS aKa rH ERHIAN TF WRERBAAPMATRRMMRA TH EN 55022 Compliance Czech Republic Only This device belongs to Class B devices as described in EN 55022 unless it is specifically stated that it is a Class A device on the specification label The following applies to devices in Class A of EN 55022 radius of protection up to 30 meters The user of the device is obliged to take all steps necessary to remove sources of interference to telecommunication or other devices Pokud neni na typov m Stitku po ta e uvedeno Ze spad do t dy A podle EN 55022 spada automaticky do t dy B podle EN 55022 Pro za zen za azen do tfidy A ochrann p smo 30m podle EN 55022 plat n sleduj c Dojde li k ru en telekomunika nich nebo jinych za zen je u ivatel povinen prov st takov opat en aby ru en odstranil VCCI Notice Japan Only Most Dell computers are classified by the Voluntary Control Council for Interference VCCI as Class B information technology equipment ITE However the inclusion of certain options can change the rating of some configurations to Class A ITE including devices expansion cards printers input output 1 0 devices monitors and so on integrated into or connected to the computer should match the electromagnetic environment classification Class A or B of the computer To determine which classification applies to your computer examine the
129. r Customer Care 01 204 4014 Small Business Customer Care 01 204 4014 U K Customer Care dial within U K only 0870 906 0010 1850 200 982 0870 907 4499 01 204 4444 0870 907 4000 01 204 0103 01 204 4444 Corporate Customer Care Corporate Customer Care dial within U K only Ireland Sales U K Sales dial within U K only Fax SalesFax Switchboard Italy Milan Website support euro dell com E mail support euro dell com it it emaildell Fax International Access Code 00 Home and Small Business Country Code 39 02 577 826 90 02 696 821 14 02 696 821 13 02 696 821 12 Technical Support City Code 02 Customer Care Switchboard Corporate 02 577 826 90 Customer Care 02 577 825 55 Public Sales government agencies educational institutions and medical 044 556 1469 institutions Technical Support SalesFax Austin Texas U S A 512 728 4600 or 512 728 3772 Macao Country Code 853 Malaysia Penang International Access Code 00 Country Code 60 City Code 4 Mexico International Access Code 00 Country Code 52 Montserrat Netherlands Antilles Netherlands Amsterdam International Access Code 00 Country Code 31 City Code 20 New Zealand International Access Code 00 Country Code 64 Nicaragua Norway Lysaker International Access Code 00 Country Code 47 Switchboard Brussels Belgium 02 481 91 00 Technical Support toll free 0800 582 Cus
130. r PC Card connector to allow room for a second PC Card Installing a PC Card You can install a PC Card in the computer while the computer is running The computer automatically detects the card PC Cards are generally marked with a symbol such as a triangle or an arrow to indicate which end to insert into the slot The cards are keyed to prevent incorrect insertion If card orientation is not clear see the documentation that came with the card To install a PC Card 1 Hold the card with its orientation symbol pointing into the slot and the top side of the card facing up If you have a push button latch the latch may need to be in the in position before you insert the card 2 Slide the card into the slot until the card is completely seated in its connector If you encounter too much resistance do not force the card Check the card orientation and try again If you have a rotating PC Card latch one that pops out beyond the edge of the computer when you insert the card rotate the latch closed after inserting the card The computer recognizes most PC Cards and automatically loads the appropriate device driver If the configuration program tells you to load the manufacturer s drivers use the floppy disk or CD that came with the PC Card Removing a PC Card or Blank NOTICE Use the PC Card configuration utility on the taskbar to select a card and stop it from functioning before you remove it from the computer If you do not
131. r exits hibernate mode Remove and reinsert the card or simply restart reboot your computer To exit hibernate mode press the power button The computer may take a short time to exit hibernate mode You cannot make the computer exit hibernate mode by pressing a key or touching the touch pad For more information on hibernate mode see the documentation that came with your operating system Power Options Properties To access the Windows Power Options Properties window In Windows 2000 1 Open the Control Panel 2 Double click the Power Options icon In Windows XP 1 Click the Start button and click Control Panel 2 Under Pick a category click Performance and Maintenance 3 Under or pick a Control Panel icon click Power Options Power Schemes Tab The Power schemes pull down menu displays the selected preset power scheme Depending on your operating system typical power schemes are K NOTE Dell recommends that you use the Portable Laptop power scheme to maximize battery power Portable Laptop Home Office Always On Presentation Minimal Power Management Max Battery Windows XP controls the performance level of the processor depending on the power scheme you select You do not need to make any further adjustments to set the performance level Each preset power scheme has different time out settings for entering standby mode turning off the display and turning off the hard drive For more information o
132. ransfer rates such as some digital cameras and video cameras Audio Connectors Attach a microphone to the connector Attach headphones or speakers to the Q connector t Attach record playback devices such as cassette players and CD players to the connector Air Vents The computer uses an internal fan to create airflow through the vents which prevents the computer from overheating K NOTE The computer turns on the fans when the computer gets hot The fans may make noise which is normal and does not indicate a problem with the fan or the computer A CAUTION Do not push objects into the air vents or openings of your computer Doing so can cause fire or electric shock by shorting out interior components Back View NOTICE To avoid damaging the computer wait 5 seconds after turning off the computer before you disconnect an external device 1 fans 2 5 docking connector 2 ac adapter connector 6 pralel connector video connector a use connectors AC Adapter Connector Attach the 90 watt AC adapter to the computer K NOTE For best system performance use only the 90 watt AC adapter supplied with the computer The AC adapter converts AC power to the DC power required by the computer You can connect the AC adapter with your computer either turned on or off A CAUTION If you are using a multiple outlet power strip use caution when plugging the AC adapter s power cable into the p
133. re that the drive is installed properly seated and partitioned as a boot device No boot sector on hard drive The operating system may be corrupted Contact Dell No timer tick interrupt A chip on the system board may be malfunctioning Run the System Set tests as described in Dell Diagnostics Non system disk or disk error A floppy disk is in the floppy drive Remove the floppy disk and restart the computer Not a boot diskette The operating system is trying to boot to a nonbootable floppy disk Insert a bootable floppy disk Operating system not found Contact Dell Optional ROM bad checksum The optional ROM apparently failed Contact Dell A required DLL file was not found The program that you are trying to open is missing an essential file Remove and then reinstall the program Microsoft Windows XP Click the Start button Click Control Panel Click Add or Remove Programs Select the program you want to remove Click the Change or Remove Program icon See the program documentation for installation instructions AURWN Ee Windows 2000 Click the Start button point to Settings and then click Control Panel Double click the Add Remove Programs icon Select the program that you want to remove Click Change or Remove Programs and follow the prompts on the screen See the program documentation for installation instructions URWNE Sector not found The operating system cannot loc
134. rrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call see the contact numbers for your region Product Information If you need information about additional products available from Dell or if you would like to place an order visit the Dell website at www dell com For the telephone number to call to speak to a sales specialist see the contact numbers for your region Returning I tems for Warranty Repair or Credit Prepare all items being returned whether for repair or credit as follows 1 Call Dell to obtain a Return Material Authorization Number and write it clearly and prominently on the outside of the box For the telephone number to call see the contact numbers for your region 2 Include a copy of the invoice and a letter describing the reason for the return 3 Include a copy of the Diagnostics Checklist indicating the tests you have run and any error messages reported by the Dell Diagnostics 4 Include any accessories that belong with the item s being returned power cables software floppy disks guides and so on if the return is for credit 5 Pack the equipment to be returned in the original or equivalent packing materials You are responsible for paying shipping expenses You are also responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C O D packages are not accepte
135. rt that you select is different from the COM port assigned to the serial connector 5 Press the down arrow key to select Infrared Mode and press the right arrow key to change the setting to Fast IR or Slow IR Dell recommends that you use Fast IR If the infrared device cannot communicate with your computer turn off the computer and repeat steps 1 through 5 to change the setting to Slow IR Ese se to save the changes and exit the system setup program 6 Press If you are prompted to restart your computer click Yes 7 Follow the instructions on the screen while the infrared sensor driver is being installed 8 At the end of the installation process click Yes to restart the computer After you enable the infrared sensor you can use it to establish a link to an infrared device To set up and use an infrared device see the infrared device documentation and Windows Help NOTE If the infrared device cannot communicate with your computer after you repeat steps 1 through 5 to change the system setup program setting to Slow IR contact the infrared device manufacturer Specifications Microprocessor System Information PC Card Memory Ports and Connectors Communications Microprocessor Microprocessor types L1 cache L2 cache External bus frequency Display Keyboard Touch Pad Track Stick Battery AC Adapter Physical Environmental Intel Mobile Pentium 4 8 KB internal 512 KB 400 MHz front s
136. rvice Code system may not be available in all countries When prompted by Dell s automated telephone system enter your Express Service Code to route the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions For instructions on using the technical support service see Technical Support Service NOTE Some of the following services are not always available in all locations outside the continental U S Call your local Dell representative for information on availability Online Services You can access Dell Support at support dell com Select your region on the WELCOME TO DELL SUPPORT page and fill in the requested details to access help tools and information You can contact Dell electronically using the following addresses World Wide Web www dell com www dell com ap Asian Pacific countries only www euro dell com Europe only www dell com la Latin American countries www dell ca Canada only Anonymous file transfer protocol FTP ftp dell com Log in as user anonymous and use your e mail address as your password Electronic Support Service mobile_support us dell com support us dell com apsupport dell com Asian Pacific countries only support euro dell com Europe only Electronic Quote Service sales dell com apmarketing dell com Asian Pacific countries only
137. s If the computer is connected to an electrical outlet the light operates as follows o Solid green The battery is charging o Flashing green The battery is fully charged If the computer is running on a battery the light operates as follows o Off The battery is adequately charged or the computer is turned off o Flashing orange The battery charge is low o Solid orange The battery charge is critically low Air Vents The computer uses an internal fan to create airflow through the vents which prevents the computer from overheating K NOTE The computer turns on the fans when the computer gets hot The fans may make noise which is normal and does not indicate a problem with the fan or the computer A CAUTION Do not push objects into the air vents or openings of your computer Doing so can cause fire or electric shock by shorting out interior components Keyboard Status Lights The green lights located above the keyboard indicate the following Keyboard Status Lights Turns on when the numeric keypad is enabled Turns on when the uppercase letter function is enabled Turns on when the scroll lock function is enabled Keyboard The keyboard includes a numeric keypad as well as the Microsoft Windows logo key For information on supported keyboard shortcuts see Using the Keyboard and Touch Pad Track Stick Use the track stick and track stick buttons as you would use a mou
138. s Plug and Play provides automatic installation configuration and compatibility with existing hardware if the BIOS operating system and all devices are Plug and Play compliant POST power on self test Diagnostics programs loaded automatically by the BIOS that perform basic tests on the major computer components such as memory hard drives and video If no problems are detected during POST the computer continues the start up program Any software that processes data for you including spreadsheet word processor database and game packages Programs require an operating system to run PS 2 personal system 2 A type of connector for attaching a PS 2 compatible keyboard mouse or keypad PXE pre boot execution environment A WfM Wired for Management standard that allows networked computers that do not have an operating system to be configured and started remotely RAID redundant array of independent disks A system of two or more drives working together for performance and fault tolerance RAID drives are typically used on servers and high end PCs The three most common RAID levels are 0 3 and 5 Level 0 Provides data striping but no redundancy Level 0 improves performance but does not provide fault tolerance Level 3 Same as Level 0 but also reserves one dedicated drive for error correction data providing good performance and some level of fault tolerance Level 5 Provides data striping
139. s Service Code when contacting Dell for assistance Express Service Code service may not be available in some countries extended display mode A display setting that allows you to use a second monitor as an extension of your display Also referred to as dual display mode extended PC Card A PC Card that extends beyond the edge of the PC Card slot when installed K NOTE If your computer has two PC Card connectors always install extended PC Cards in the top connector NOTI CE Always remove an extended PC Card before packing the computer or traveling If something strikes the exposed end of the PC Card the system board may be damaged Fahrenheit A temperature measurement system where 32 is the freezing point and 212 is the boiling point of water FCC Federal Communications Commission A U S agency responsible for enforcing communications related regulations that state how much radiation computers and other electronic equipment can emit floppy drive A disk drive that can read and write to floppy disks folder A term used to describe space on a disk or drive where files are organized and grouped Files in a folder can be viewed and ordered in various ways such as alphabetically by date and by size format The process that prepares a drive or disk for file storage When a drive or disk is formatted the existing information on it is lost FSB front side bus The data path and physical interface b
140. s accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment does not fully meet Telecom impedance requirements Performance limitations may occur when used in conjunction with some parts of the network Telecom will accept no responsibility should difficulties arise in such circumstances This equipment shall not be set up to make automatic calls to the Telecom 111 Emergence Service If a charge for local calls is unacceptable the Dial button should NOT be used for local calls Only the 7 digits of the local number should be dialed from your telephone DO NOT dial the area code digit or the 0 prefix This equipment may not provide for the effective hand over of a call to another device connected to the same line I mportant Notice Under power failure conditions this telephone may not operate Please ensure that a separate telephone not dependent on local power is available for emergency use Some parameters required for compliance with Telecom s Telepermit requirements are dependent on the equipment PC associated with this device The a
141. s light rapidly flashes orange the battery may be defective Contact Dell Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp Check the AC adapter Check the AC adapter cable connections If the AC adapter has a light ensure that the light is on Connect the computer directly to an electrical outlet Bypass power protection devices power strips and the extension cable to verify that the computer turns on Eliminate possible interference Turn off nearby fans fluorescent lights halogen lamps or other appliances Adjust the Power Properties See Power Management Reseat the memory modules If the computer power light turns on but the display remains blank reseat the memory modules Ensuring Sufficient Power for Your Computer Your computer s Intel Pentium 4 microprocessor requires more power than the microprocessors used in Dell s previous portable computers Your computer is designed to use the 90 W AC adapter and the 4400 mAh battery that shipped with it for optimum system performance you should always use these components The 70 W AC adapters used in some of Dell s older portable computers can be used with your computer but they will decrease system performance Likewise you can use the 3800 mAh and 3600 mAh batteries from older Dell computers but these lesser capacity batteries will discharge faster Using less powerful AC ad
142. s the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Model PPO1X April 2003 P N 7J 543 Rev A03 About Your Computer Front View Left Side View Right Side View Back View Bottom View Front View ieliabie l I A 1 display latch 8 touch pad afas 2 battery boy Display Latch Keeps the display closed Display For more information on using your color display see Using the Display Device Status Lights O 6 Turns on when the computer reads or writes data NOTICE To avoid loss of data never turn off the computer while the 6 light is flashing Turns on steadily or blinks when the computer is in a power management mode It also blinks to indicate battery charge statu
143. sage and if you have enabled audible warnings beeps indicating that approximately 10 to 15 minutes of battery operating time remain If two batteries are installed the low battery warning means that the combined charge of both batteries is approximately 90 percent depleted The computer enters hibernate mode when the battery charge is at a critically low level For more information on low battery alarms see Power Management Charging the Battery NOTE The AC adapter charges a completely discharged battery in 1 to 2 5 hours depending on whether the computer is on You can leave the battery in the computer as long as you like The battery internal circuitry prevents the battery from overcharging When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet the computer checks the battery charge and temperature If necessary the AC adapter then charges the battery and maintains the battery charge If the battery is hot from being used in your computer or being in a hot environment the battery may not charge when you connect the computer to an electrical outlet The battery is too hot to start charging if the light flashes alternately green and orange Ensure that the computer is disconnected from an electrical outlet and allow the computer and the battery to cool to room temperature Then reconnect the computer to its electrical outlet and continue charging the battery
144. se See Using the Keyboard and Touch Pad for more information Touch Pad Use the touch pad and touch pad buttons as you would use a mouse See Using the Keyboard and Touch Pad for more information Battery Bay When a battery is installed you can use the computer without connecting it to an electrical outlet See Using a Battery Display Latch Button Press this button to release the display latch and open the display Module Bay You can install devices such as a CD drive CD RW drive DVD drive Zip drive second hard drive second battery or Dell TravelLite module in the module bay For more information see Using the Module Bay Touch Pad Track Stick Buttons Correspond to the left and right buttons on a standard mouse If the computer stops responding press and hold the power button until the computer turns off completely which may take several seconds Dell AccessDirect Button Press this button to launch a frequently used program such as your default Internet browser You can reprogram the button to launch a program of your choice For more information see Using the Keyboard and Touch Pad Power Button Press the power button to turn on the computer or to enter or exit standby or hibernate mode If the computer stops responding press and hold the power button until the computer turns off completely this process takes at least 4 seconds Microphone Allows you to record audio
145. should be coordinated by a representative designated by the supplier Any repairs or alteration made by a user to this equipment or equipment malfunctions may give the telephone communications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas NOTICE Users should not attempt to make such connections themselves Contact the appropriate electric inspection authority or electrician as appropriate NOTE The REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed the number five The REN for the internal modem as stated on the IC regulatory label located on the bottom of the computer is 0 6 B The following information is provided in compliance with IC regulations Dell Computer Corporation One Dell Way Round Rock TX 78682 USA 512 338 4400 CE Notice European Union Marking by the symbol CE indicates compliance of this Dell computer to the EMC Directive and the Low Voltage Directive of the European Union Such marking is
146. ssential requirements of the European Union Directive 1999 5 EC Cet quipement est conforme aux principales caract ristiques d finies dans la Directive europ enne RTTE 1999 5 CE Die Gerate erf llen die grundlegenden Anforderungen der RTTE Richilinie 1998 SVEG Questa apperecchistura conforme a requisiti essenza della Direttiva Europea RATTE 1999 5 CE Este equipo cumple los requisitos principales de la Directiva 1999 5 CE de la UE Equipos de Terminales de Radio y Telecomuniceacianes Este equipamento cumpre os requisites essencials da Drectva 1999 S CE do Parlamento Europeu 6 do Conselho Directiva RTT O c omiig p g auTog TANpOI TIC PaoIKES amut TNS KOoTIKrs CSnyiog EU R amp TTE 1999 5FK Deze apparatuur voldoet aan de noodzakelijke vereisten van EU richtiljn betreffende radioapparatuur en telecommunicatie sindapparatuur 1999 5 EG Dette udstyr opfylder de V sentlige Krav i EU s direktiv 1999 S EC om Radio og leelerminaludstyr Dette utstyret er i overensstemmelse mod hovedkrayene i RATTE iirektivet 199S 5 EC fra EU Utrusiningen upptyller kraven l r EU direktivet 1999 SVEC om ansluter teleutrusining och msesidigt erk nnande av utrustningens verensst mmelse RATTE Tama laite vastaa EU n radio ja telepdatelaitedirektiivin EU R amp TTE Directive 1999 5 EC vaatimuksia New Zealand Telecom Warnings General The grant of a Telepermit for any item of terminal equipment indicates only that Telecom ha
147. ssociated equipment shall be set to operate within the following limits for compliance with Telecom s Specification 1 There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and the equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt 2 Where automatic calls are made to different numbers the equipment shall go on line for a period of not less than 5 seconds between the end of one attempt and the beginning of the next attempt 3 The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing All persons using this device for recording telephone conversations shall comply with New Zealand law This requires that at least one party to the conversation is to be aware that it is being recorded In addition the Principles enumerated in the Privacy Act of 1993 shall be complied with in respect to the nature of the personal information collected the purpose for its collection how it is used and what is disclosed to any other party ENERGY STAR Compliance Certain configurations of Dell computers comply with the requirements set forth by the Environmental Protection Agency EPA for energy efficient computers If the front panel of your computer bears the ENERGY STAR Emblem your original configuration complies with these requirements and all ENER
148. st This test verifies the drive s ability to position its read write heads The test operates in two passes first seeking from the beginning to ending cylinders inclusively and second seeking alternately from the beginning to ending cylinders with convergence towards the middle Versions Lists the version numbers of the subtests that are used by the Dell Diagnostics Confirming the System Configuration Information When you boot your computer from your Drivers and Utilities CD the diagnostics checks your system configuration information and displays it in the Device Groups area on the main screen The following sources supply this configuration information for the diagnostics The system configuration information settings stored in NVRAM that you selected while using the system setup program Identification tests of the microprocessor the video controller the keyboard controller and other key components BIOS configuration information temporarily saved in RAM Do not be concerned if the Device Groups area does not list the names of all the components or devices you know are part of your computer For example you may not see a printer listed although you know one is attached to your computer Instead the printer is listed as a parallel port The computer recognizes the parallel port as LPT1 which is an address that tells the computer where to send outgoing information and where to look for incoming information Because your
149. st as you complete these checks If the display is blank NOTE If you are using a program that requires a higher resolution than your computer supports Dell recommends that you attach an external monitor to your computer Check the O light When the O light is blinking the computer has power Ifthe Q light is blinking the computer is in standby mode press the power button to exit standby mode Ifthe O light is off press the power button l Ifthe O light is on your power management settings may have caused the display to turn off Try pressing any key or move the cursor to exit standby mode Check the battery If you are using a battery to power your computer the battery charge may be depleted Connect the computer to an electrical outlet using the AC adapter and turn on the computer Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp Check the AC adapter Check the AC adapter cable connections If the AC adapter has a light ensure that it is on Connect the computer directly to an electrical outlet Bypass power protection devices power strips and the extension cable to verify that the computer turns on Adjust the Power Properties Search for the keyword standby in Windows Help or Windows Help and Support Center al Switch the video image If your computer is attached to an external monitor press fe to switch
150. stin Texas Automated Order Status Service AutoTech portable and desktop computers toll free 1 800 247 9362 International Access Code 011 Consumer Home and Home Office Country Code 1 toll free 1 800 624 9896 toll free 1 800 624 9897 Technical Support Customer Service DellNet Service and Support toll free 1 877 Dellnet 1 877 335 5638 Employee Purchase Program EPP Customers toll free 1 800 695 8133 Financial Services website www dellfinancialservices com toll free 1 877 577 3355 Financial Services Dell Preferred Accounts DPA toll free 1 800 283 2210 Financial Services lease loans toll free 1 800 822 8965 toll free 1 800 695 8133 toll free 1 877 459 7298 Customer Service and Technical Support Employee Purchase Program EPP Customers Projectors Technical Support Public government education and healthcare Customer Service and Technical Support toll free 1 800 456 3355 Employee Purchase Program EPP Customers toll free 1 800 234 1490 Dell Sales Dell Services for the Deaf Hard of Hearing or Speech I mpaired U S Virgin Islands General Support General Support toll free 1 800 289 3355 or toll free 1 800 879 3355 toll free 1 888 798 7561 toll free 1 800 671 3355 toll free 1 800 357 3355 toll free 1 800 247 4618 toll free 1 800 727 8320 toll free 1 877 DELLTTY 1 877 335 5889 1 877 673 3355 8001 3605 Glossary ABGCDEEGCGHLKLMNOPRSICUVWwWXZ
151. stop the card in the configuration utility you could lose data Do not attempt to eject a card by pulling its cable if one is attached For a push button latch press the latch and gently remove the card or blank For some push button latches you must press the latch twice once to pop the latch out and then a second time to pop the card out For a rotating latch 1 Rotate the latch outward 2 Press in on the end of the latch 3 Gently remove the card Save a blank to use when no PC Card is installed in a slot Blanks protect unused slots from dust and other particles Power Management Management Tips Power Management Modes Power Options Properties Management Tips K NOTE See Using a Battery for more information on conserving battery power Connect the computer to an electrical outlet when possible because the battery life expectancy is largely determined by the number of times it is charged Place the computer in standby mode or hibernate mode when you leave the computer unattended for long periods of time To exit a power management mode press the power button Power Management Modes Standby Mode Standby mode conserves power by turning off the display and the hard drive after a predetermined period of inactivity a time out When the computer exits standby mode it returns to the same operating state it was in before entering standby mode NOTICE If your computer loses AC and battery p
152. subsections to confirm that it is enabled Windows XP 1 Click the Start button and click Control Panel 2 Click the Performance and Maintenance 3 Click System 4 Click the System Restore tab 5 Ensure that Turn off System Restore is not checked Creating a Restore Point Using the System Restore Wizard In Windows XP you can either use the System Restore Wizard or manually create the restore points To use the System Restore Wizard click the Start button click Help and Support click System Restore and then follow the instructions on the System Restore Wizard window You can also create and name a restore point if you are logged on as the computer administrator or a user with administrator rights Manually Creating the Restore Points 1 Click the Start button point to All Programs Accessories gt System Tools and then click System Restore 2 Click Create a restore point 3 Click Next 4 Type a name for the new restore point in the Restore point description field The present date and time are automatically added to the description of the new restore point 5 Click Create 6 Click OK Restoring the Computer to an Earlier Operating State If problems occur after installing a device driver first try using Device Driver Rollback If Device Driver Rollback does not resolve the problem then use System Restore NOTICE Before restoring the computer to an earlier operating state save and close all open fi
153. t tag number type y and press The computer displays the new or modified asset tag number and the service tag sequence Deleting an Asset Tag Number 1 Boot the computer using a bootable floppy disk or CD Enter 2 Type cd c Dell Util and press es Enter 3 Type asset d and press Assigning an Owner Tag An owner tag can have up to 48 characters any combination of letters numbers and spaces is valid 1 Boot the computer using a bootable floppy disk or CD Enter 2 Type cd c Dell Util and press Enter 3 Type asset o and a space followed by the new owner tag and press For example type the following command line and press asset o ABC Company Enter 4 When the computer prompts you to verify the owner tag type y and press The computer displays the new owner tag Deleting an Owner Tag K NOTE For security you cannot set change or delete the owner tag if the primary or administrator passwords are set 1 Boot the computer using a bootable floppy disk or CD Enter 2 Type cd c Dell Util and press em f Enter 3 Type asset o d and press a Asset Tag Options To use one of the asset tag options see the following table 1 Boot the computer using a bootable floppy disk or CD Enter 2 Type cd c Dell Util and press J Enter 3 Type asset and a space followed by the option and then press Deletes the asset tag number o owner tag Specifies a new owner tag
154. te and E Mail Address Local Numbers and Toll Free Numbers toll free 800 335 0031 1 800 805 5924 General Support General Support Website www dell com ar Tech Support and Customer Care toll free 0 800 444 0733 Sales 0 810 444 3355 11 4515 7139 11 4515 7138 toll free 800 1578 Tech Support Fax Customer Care Fax General Support E mail Australia au_tech_support dell com E mail New Zealand nz_tech_support dell com 1 300 65 55 33 toll free 1 800 633 559 Preferred Accounts Division PAD toll free 1 800 060 889 toll free 1 800 819 339 toll free 1 800 808 385 toll free 1 800 808 312 toll free 1 800 818 341 Home and Small Business Government and Business Customer Care Corporate Sales Transaction Sales n o x Website support euro dell com E mail tech_support_central_europe dell com 0820 240 530 00 0820 240 530 49 0820 240 530 14 0820 240 530 16 0820 240 530 14 0660 8779 0820 240 530 00 toll free 1 866 278 6818 1 800 534 3066 Home Small Business Sales Home Small Business Fax Home Small Business Customer Care Preferred Accounts Corporate Customer Care Home Small Business Technical Support Preferred Accounts Corporate Technical Support Switchboard General Support General Support Website support euro dell com E mail tech_be dell com E mail for French Speaking Customers support euro dell com be fr emaildell 02 481 92 88 02 481 91 19 02 481 91 00 02 481 92 99
155. te online instructions for using it In Windows XP click the Start button and click Help and Support For more information see About Microsoft Windows XP In Windows 2000 click the Start button and click Help Microsoft Windows Guide For more information on using the Windows operating system see the Microsoft Windows documentation that came with your computer Using Devices Dell User s Guides For help on using your computer devices Such as a modem and options you purchase separately from your computer see the device user s guide In Windows XP click the Start button and click Help and Support From the Help and Support window click User and system guides In Windows 2000 click the Start button point to Programs and click User s Guides Using the Drivers and Utilities CD The Drivers and Utilities CD contains drivers and utilities the Dell Diagnostics and user s guides for your computer and optional devices Dell ships your computer to you with required drivers and utilities already installed no further installation or configuration is needed If you ever need to reinstall a driver or utility run diagnostics tests on your computer or access the user s guides use the Drivers and Utilities CD See Reinstalling Software and Using Dell Diagnostics Fixing Problems For help with fixing computer problems see Solving Problems and Using Dell Diagnostics Microsoft Windows Guid
156. the Windows volume control Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Adjust the volume bass or treble controls to eliminate distortion Test the speakers Plug the speaker audio cable into the line out connector on the computer Ensure that the headphone volume control is turned up Play a music CD Run the speaker self test Some speaker systems have a self test button on the subwoofer See the speaker documentation for self test instructions Eliminate possible interference Turn off nearby fans fluorescent lights or halogen lamps to check for interference Reinstall the sound audio driver See Reinstalling Software Run the Misc PCI Devices diagnostic test See Dell Diagnostics If the tests complete successfully the controller is functioning properly If the problem persists or if the tests do not complete successfully contact Dell Printer Problems Fill out the Diagnostics Checklist as you complete these checks Check the printer cable connections Ensure that the printer cable is properly connected to the computer Check the printer cable Turn off the printer and computer Swap the printer cable with a cable that you know is working Turn on the printer and computer and try again to print If you print successfully contact Dell for assistance in obtaining a new printer cable ge e
157. the bay Press the hard drive cover down 13 Replace and tighten the hard drive screw s 14 Use the Operating System CD to install the operating system for your computer 15 Use the Drivers and Utilities CD to install the drivers and utilities for your computer Connecting a TV to the Computer Your computer has an S video TV out connector that together with the included TV digital audio adapter cable enables you to connect the computer to a television and or stereo audio device The TV digital audio adapter cable provides connections for S video composite video and S PDIF digital audio 1 S video TV out connector 2 3 4 5 For televisions and audio devices without support for S PDIF digital audio you can use the audio connector on the side of the computer to connect the computer to your television or audio device Dell recommends that you connect video and audio cables to your computer in one of the following combinations using the instructions in the following subsections K NOTE Diagrams for each connection combination appear at the beginning of each subsection to help you determine which method you should use S video and standard audio S video and digital audio Composite video and standard audio Composite video and digital audio When you have completed the cable connection follow the steps in Enabling the Display Settings for a Television to ensure that the computer recognizes and works properl
158. the video image to the display If the display is difficult to read Adjust the brightness See Adjusting Brightness for instructions on adjusting the brightness Move the subwoofer away from the computer or monitor f your external speaker system includes a subwoofer ensure that the subwoofer is at least 60 cm 2 ft away from the computer or external monitor Eliminate possible interference Turn off nearby fans fluorescent lights halogen lamps or other appliances Rotate the computer to face a different direction Eliminate sunlight glare which can cause poor picture quality Adjust the Windows display settings Windows XP 1 Click the Start button and then click Control Panel 2 Click Appearance and Themes 3 Click the area you want to change or click the Display icon 4 Try different settings for Color quality and Screen resolution Windows 2000 1 Click the Start button point to Settings and then click Control Panel 2 Double click the Display icon and then click the Settings tab 3 Try different settings for Colors Screen area and Advanced Settings Run the Video diagnostics tests If no error message appears and you still have a display problem but the display is not completely blank run the Video device group in the Dell Diagnostics See Error Messages If an error message appears see Error Messages If only part of the display is readable Connect an external monitor
159. tomer Service Penang Malaysia 604 633 4949 001 877 384 8979 Customer Technical Support or 001 877 269 3383 50 81 8800 or 01 800 888 3355 Customer Service 001 877 384 8979 General Support General Support Website support euro dell com or 001 877 269 3383 50 81 8800 or 01 800 888 3355 toll free 1 866 278 6822 001 800 882 1519 E mail Technical Support Enterprise nl_server_support dell com Latitude nl_latitude_support dell com Inspiron nl_inspiron_support dell com Dimension nl_dimension_support dell com OptiPlex nl_optiplex_support dell com Dell Precision nl_workstation_support dell com 020 674 45 00 020 674 47 66 020 674 42 00 020 674 4325 020 674 55 00 020 674 50 00 020 674 47 75 020 674 47 50 020 674 50 00 020 674 47 50 Website support euro dell com 0800 446 255 0800 444 617 0800 441 567 0800 441 566 001 800 220 1006 E mail Support portable computers nor_nbk_support dell com E mail Support desktop computers nor_support dell com E mail Support servers nordic_server_support dell com Technical Support Relational Customer Care Home Small Business Customer Care 671 16882 671 17514 23162298 800 300 412 or 21 422 07 10 St Vincent and the General Support toll free 1 877 270 4609 Grenadines Singapore Singapore Technical Support toll free 800 6011 051 Cust Servi P Malaysi 604 633 4949 International Access Code 005 Jstomer
160. trol keyboard shortcuts to adjust the volume of the integrated speakers For more information see Using the Keyboard and Touch Pad Right Side View security cable siot 6 EEE 1394 connector infrared sensor airvents Speaker Press the volume control buttons or volume control keyboard shortcuts to adjust the volume of the integrated speakers For more information see Using the Keyboard and Touch Pad Security Cable Slot Lets you attach a commercially available antitheft device to the computer Instructions for installing antitheft devices are usually included with the device NOTICE Before you buy an antitheft device ensure that it will work with the security cable slot Hard Drive Reads and writes data on a hard disk Infrared Sensor The infrared sensor lets you transfer files from your computer to another infrared compatible device without using cable connections When you receive your computer the infrared sensor is disabled You can use the system setup program to enable the infrared sensor For information on transferring data see Windows Help the Windows Help and Support Center or the documentation that came with your infrared compatible device PC Card Slot Has two connectors that support various types of PC Cards including modems and network adapters For more information see Using PC Cards IEEE 1394 Connector Use this connector to attach devices supporting IEEE 1394 high speed t
161. use the computer if it is company owned to speed your passage through customs Investigate the customs regulations of the countries you plan to visit and consider acquiring an international carnet also known as a merchandise passport from your government Ensure that you know which electrical outlets are used in the countries you will visit and have appropriate power adapters Check with your credit card company for information about the kinds of emergency travel assistance it offers to users of portable computers Traveling by Air Ensure that you have a charged battery available in case you are asked to turn on the computer NOTICE Do not walk the computer through a metal detector Send the computer through an X ray machine or have it hand inspected Before you use the computer on an airplane verify that such usage is permitted Some airlines forbid the use of electronic devices during the flight All airlines forbid the use of electronic devices during takeoff and landing If Your Computer Is Lost or Stolen Call a law enforcement agency to report the lost or stolen computer Include the service tag sequence in your description of the computer Ask that a case number be assigned and write down the number along with the name address and telephone number of the law enforcement agency If possible obtain the name of the investigating officer NOTE If you know where the computer was lost or stolen call a law enforcement a
162. vice with the computer running in normal non power conservation mode a 90 or 70 W AC adapter and at least one battery a 4400 or 3800 mAh battery must be installed in the computer The computer will then run in either full performance or reduced performance mode depending on the battery AC adapter combination installed AC Power Loss While the Computer Is Docked If a computer loses AC power while docked the computer immediately goes into low performance mode and displays an appropriate WARNING message Error Messages If the message is not listed see the documentation for the operating system or the program that was running at the time the message appeared Auxiliary device failure The touch pad track stick or external PS 2 mouse may be faulty For an external mouse check the cable connection Enable the Pointing Device option in the system setup program If the problem persists contact Dell Bad command or file name Ensure that you have spelled the command correctly put spaces in the proper place and used the correct pathname Cache disabled due to failure The primary cache internal to the microprocessor has failed Contact Dell CD drive controller failure The CD drive does not respond to commands from the computer See Drive Problems Data error The floppy or hard drive cannot read the data See Drive Problems Decreasing available memory One or more memory modules may be faulty or improperly seat
163. with Service Pack 5 or Windows 2000 For more information see Windows Help and Support Center User Accounts and Fast User Switching K NOTE Fast User Switching is disabled in Windows XP Professional when the computer is a member of a computer domain Fast User Switching allows multiple users to access the computer After you log on to the computer with your specific settings including the desktop and various programs other users can log on to the computer without requiring you to first log off New users log on and switch from your session to their own New users can run their desktop and programs without interfering with yours You can switch back to your desktop and programs with the original settings For more information see Windows Help and Support Center Special Considerations With Fast User Switching DVD software shuts down and requires a restart when you switch back from another user session Computers with low memory configurations can experience problems The computer uses memory to keep your programs running in the background while a second user is logged on which can cause the computer to run slowly Fast User Switching is turned off by default on computers with less than 128 MB of RAM Home and Small Office Networking The Network Setup Wizard provides online documentation and support for setting up a home or small office network The new wizard automatically enables the personal firewall see Internet Connection Firewa
164. ximum Operating Storage 0 to 35 C 32 to 95 F 40 to 65 C 40 to 149 F 10 to 90 noncondensing 5 to 95 noncondensing Maximum vibration using a random vibration spectrum that simulates user environment Operating Storage 0 9 GRMS 1 3 GRMS Maximum shock measured with HDD in head parked position and 2 ms half sine pulse Operating Storage Altitude maximum Operating Storage 122 G 163 G 15 2 to 3048 m 50 to 10 000 ft 15 2 to 10 668 m 50 to 35 000 ft Traveling With Your Computer identifying Your Computer Packing the Computer Travel Tips Identifying Your Computer Attach a name tag or business card to the computer or use a permanent marker or stencil to write a unique identifying mark such as your driver s license number on the computer Write down your service tag sequence and store it in a safe place away from the computer or carrying case Use the service tag sequence if you need to report a loss or theft to law enforcement officials and to Dell Create a file on the Microsoft Windows desktop called if_ found Place information such as your name address and telephone number in this file Contact your credit card company and ask if it offers coded identification tags Packing the Computer Remove any external devices attached to the computer and store them in a safe place Remove any cables attached to installed PC Cards and remove any e
165. xtended PC Cards To make the computer as light as possible replace any devices installed in the module bay with the Dell TravelLite module Fully charge the main battery and any spare batteries you plan to carry with you Turn off the computer or put the computer into hibernate mode Disconnect the AC adapter NOTICE When the display is closed extraneous items on the keyboard could damage the display Remove any extraneous items such as paper clips pens and paper from the keyboard and then close the display Use the optional Dell carrying case to pack the computer and its accessories together safely K NOTE To better protect your computer Dell carrying cases must pass extensive shock and vibration tests Avoid packing the computer with items such as shaving cream colognes perfumes or food Protect the computer the batteries and the hard drive from hazards such as extreme temperatures and overexposure to sunlight dirt dust or liquids Pack the computer so that it does not slide around in the trunk of your car or in an overhead storage compartment NOTICE Do not check the computer as baggage Travel Tips NOTICE Do not move the computer while using the CD DVD or CD RW drive Doing so can result in loss of data Consider changing your power management options to maximize battery operating time If you are traveling internationally carry proof of ownership or of your right to
166. y disk available bps bits per second The standard unit for measuring data transmission speed BTU British thermal unit A measurement of heat output bus A communication pathway between the components in your computer bus speed The speed given in MHz that indicates how fast a bus can transfer information byte The basic data unit used by your computer A byte is usually equal to 8 bits C Celsius A temperature measurement system where 0 is the freezing point and 100 is the boiling point of water cache A special high speed storage mechanism which can be either a reserved section of main memory or an independent high speed storage device The cache enhances the efficiency of many microprocessor operations L1 cache Primary cache stored inside the microprocessor L2 cache Secondary cache which can either be external to the microprocessor or incorporated into the microprocessor architecture carnet An international customs document that facilitates temporary imports into foreign countries Also Known as a merchandise passport CD compact disc An optical form of storage media typically used for audio and software programs CD drive A drive that uses optical technology to read data from CDs CD player The software used to play music CDs The CD player displays a window with buttons that you use to play a CD CD R CD recordable A recordable version of a CD
167. y right clicking the flag icon in the notification area Solving Problems Power Problems Unexpected Characters Error Messages PC Card Problems Video and Display Problems Drive Problems Sound and Speaker Problems Network Problems Printer Problems General Program Problems Modem and Internet Connection Problems Resolving Software and Hardware Incompatibilities Touch Pad or Mouse Problems If Your Computer Gets Wet External Keyboard Problems If You Drop or Damage Your Computer Power Problems Fill out the Diagnostics Checklist as you complete these checks Check the power light When the power light is lit or blinking the computer has power If the power light is blinking the computer is in standby mode press the power button to exit standby mode If the light is off press the power button to turn on the computer Charge the battery The battery charge may be depleted 1 Reinstall the battery 2 Use the AC adapter to connect the computer to an electrical outlet 3 Turn on the computer Check the battery status light If the battery status light flashes orange or is a steady orange the battery charge is low or depleted Connect the computer to an electrical outlet If the battery status light flashes green and orange the battery is too hot to charge Turn off the computer disconnect the computer from the electrical outlet and then let the battery and computer cool to room temperature If the battery statu
168. y with the television Additionally if you are using S PDIF digital audio follow the steps in Enabling S PDIF Digital Audio S Video and Standard Audio Before you begin make sure that you have the following cables TV digital audio adapter cable S video cable audio cable 3 5 mm mini plug 1 Turn off the computer and the television and or audio device you want to connect K NOTE You can connect an S video cable directly to the S video connector on the computer without the video adapter cable if your television or audio device supports S video but not S PDIF digital audio 2 Connect the TV digital audio adapter cable to the S video TV out connector on your computer 3 Plug one end of the S video cable into the S video connector on the TV digital audio adapter cable E 4 Plug the other end of the S video cable into your television 5 Plug the single connector end of the audio cable into the headphone connector on your computer 6 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your television or other audio device 7 Turn on the television and any audio device you connected and then turn on the computer 8 Follow the instructions in Enabling the Display Settings for a Television to ensure that the computer recognizes and works properly with the television S Video and Digital Audio Before you begin make sure that you have the following

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