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Dell INSPIRON P09T User's Manual

1. To enable wireless 1 2 Turn on your computer Double click the A icon on the system tray or press lt F2 gt The Wireless Enable Disable dialog box appears Select the option s you want to enable Enable Bluetooth Enable Wireless LAN Click OK Setting Up Your Inspiron Laptop To disable wireless 1 N Double click the A icon on the system tray or press lt F2 gt The Wireless Enable Disable dialog box appears Clear the option s you want to disable Enable Bluetooth Enable Wireless LAN Click OK 13 Setting Up Your Inspiron Laptop Connect to the Internet Optional To connect to the Internet you need an external modem or network connection and an Internet service provider ISP If an external USB modem or WLAN adapter is not a part of your original order you can purchase one at www dell com Setting Up a Wired Connection f you are using a dial up connection connect the telephone line to the external USB modem optional and to the telephone wall jack before you set up your Internet connection e f you are using a DSL or cable satellite modem connection contact your ISP or cellular telephone service for setup instructions To complete setting up your wired Internet connection follow the instructions in Setting Up Your In
2. Using Your Inspiron Laptop Oo Power button Turns the computer on or off when pressed Function key row The wireless enable or disable key brightness increase and decrease keys and the volume control keys are located in this row Oo Power Battery status light Indicates the different power battery states while the computer is powered using either the AC adapter or the battery For more information on the power battery status light see Status Lights and Indicators on page 20 6 Hard drive activity light Turns on when the computer reads or writes data A blinking light indicates hard drive activity CAUTION To avoid loss of data never turn off the computer while the hard drive activity light is blinking Touch pad Provides the functionality of a mouse to move the cursor drag or move selected items and left click by tapping the surface It supports the Scroll and Zoom features For more information see Touch Pad Gestures on page 22 Touch pad buttons 2 Provide left click and right click functions like those on a mouse 19 Using Your Inspiron Laptop Status Lights and Indicators Power Battery Status Light Indicator light status Computer state s AC adapter solid white on off hibernate breathing white standby off off hibernate Battery solid white on breathing white standby solid
3. 37 My Dell Downloads 38 Contents System Messages 000 38 Hardware Troubleshooter 40 Dell Diagnostics 005 40 Restoring Your Operating System 45 System Restore suiuiuielusss 46 Dell DataSafe Local Backup 47 System Recovery Media 50 Dell Factory Image Restore 51 Getting Help 000005 54 Technical Support and Customer SEVICE sur cbaeREIG eee aase ee tee Pad 55 DellConnect 22st 55 Online Services o n 56 Automated Order Status Service 57 Product Information 57 Returning Items for Repair Under Warranty or for Credit 58 Before You Call eoe 59 Contacting Dell i 25 rx 61 Finding More Information and ReSOUICeS 25 do oic eed Reden 62 Specifications uuuuuue 64 Appendix nn nce rei RR 70 Macrovision Product Notice 70 Information for NOM or Official Mexican Standard Only for Mexico 71 lhideX cnram ER nS n de 72 Setting Up Your Inspiron Laptop This section provides information about setting up your Dell Inspiron laptop Before Setting Up Your Computer When positioning your computer ensure that you allow easy access to a power source adequate ventilation and a level surface to place your computer Restricting airflow around your Inspiron laptop may cause
4. original or equivalent packing materials K NOTE You are responsible for paying shipping expenses You are also responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C 0 D packages are not accepted K NOTE Returns that are missing any of the preceding requirements will be refused at Dell s receiving dock and returned to you Getting Help Before You Call K NOTE Have your Express Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently You may also be asked for your Service Tag Locating Your Service Tag The Service Tag is located on a label at the bottom of your computer 1 Service Tag 59 Getting Help Remember to fill out the following Diagnostic Checklist If possible turn on your computer before you call Dell for assistance and call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available 60 Diagnostic Checklist Name Date Address Phone number Service Tag bar code on the bottom of the computer Express Service Code Return Material Authorization Number if provided by Dell support technician Operating system and
5. in a clockwise circular motion to scroll right or counterclockwise circular motion to scroll left Zoom Allows you to increase or decrease the magnification of the screen content The zoom feature includes One finger zoom Allows you to zoom in or out To zoom in Move a finger up in the zoom zone extreme left of the touch pad To zoom out Move a finger down in the zoom zone extreme left of the touch pad Using Your Inspiron Laptop 23 Using Your Inspiron Laptop Display Features The display panel holds a camera and accompanying digital microphone O N zi o a 24 Fi wo Dn Using Your Inspiron Laptop Microphone Provides high quality sound for video conferencing and voice recording Camera Built in camera for video capture conferencing and chat Camera activity indicator Indicates if the camera is on or off Display Your display can vary based on selections you made when purchasing your computer For more information about displays see the Dell Technology Guide at support dell com manuals or at Start All Programs Dell Help Documentation 25 Using Your Inspiron Laptop Removing and Replacing the Battery WARNING Before you begin any of the procedures in this section follow the safety instructions that shipped with your computer WARNING Using an incompatible battery may increase the risk of fire or explosion This computer
6. Backup may not be available in all regions K NOTE A broadband connection is recommended for fast upload download speeds Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents like theft fire or natural disasters You can access the service on your computer using a password protected account For more information go to delldatasafe com To schedule backups 1 Double click the Dell DataSafe Online icon e on the taskbar 2 Follow the instructions that appear on the screen 30 Solving Problems This section provides troubleshooting information for your computer If you cannot solve your problem using the following guidelines see Using Support Tools on page 37 or Contacting Dell on page 61 Beep Codes Your computer might emit a series of beeps during start up if there are errors or problems This series of beeps called a beep code identifies a problem If this occurs write down the beep code and contact Dell see Contacting Dell on page 61 K NOTE To replace parts see the Service Manual at support dell com manuals Beep Code One Two Three Four Five Six Seven Eight Possible Problem Possible system board failure BIOS ROM checksum failure No RAM detected NOTE If you installed or replaced the memory module ensure that the memory module is seated properly Pos
7. at support dell com Restoring Your Operating System Upgrading to Dell DataSafe Local Backup Professional K NOTE Dell DataSafe Local Backup Professional may be installed on your computer if you ordered it at the time of purchase Dell DataSafe Local Backup Professional provides additional features that allow you to Backup and restore your computer based on file types Backup files to a local storage device e Schedule automated backups To upgrade to Dell DataSafe Local Backup Professional 1 Double click the Dell DataSafe Local Backup icon e on the taskbar 2 Click UPGRADE NOW 3 Follow the instructions on the screen to complete the upgrade 49 Restoring Your Operating System System Recovery Media A CAUTION Although the system recovery media is designed to preserve the data files on your computer it is recommended that you backup your data files before using the system recovery media K NOTE Your computer does not have an internal optical drive Use an external optical drive or any external storage device for the procedures that involve discs You can use the system recovery media created using Dell DataSafe Local Backup to return your hard drive to the operating state it was in when you purchased the computer while preserving the data files on your computer Use the system recovery media in case of Operating system failure that prevents the use of recovery options that are inst
8. may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 3 Click Next and follow the instructions on the screen In the event that System Restore did not resolve the issue you may undo the last system restore Restoring Your Operating System Undoing the Last System Restore Dell DataSafe Local Backup K NOTE Before you undo the last system CAUTION Using Dell DataSafe Local restore save and close all open files and Backup to restore your operating system exit any open programs Do not alter open will permanently remove any programs or delete any files or programs until the or drivers installed after you received system restoration is complete your computer Prepare backup media of 1 Click Start applications you need to install on your 2 Inthe search box type System Restore computer before using Dell DataSafe Local and press lt Enter gt Backup Use Dell DataSafe Local Backup only if System Restore did not resolve your operating system problem A CAUTION Although Dell Datasafe Local Backup is designed to preserve the data files on your computer it is recommended that you backup your data files before using Dell DataSafe Local Backup K NOTE Dell DataSafe Local Backup may not be available in all regions 3 Click Undo my last restoration and click Next 47 Restoring Your Operating System K NOTE If Dell DataSafe Loc
9. operating system and features upgrade your computer with new or additional memory or a new hard drive reinstall or replace a worn or defective part 62 See System Recovery Media on page 50 Dell Diagnostics on page 40 My Dell Downloads on page 38 support dell com the Service Manual at support dell com manuals K NOTE In some countries opening and replacing parts of your computer may void your warranty Check your warranty and return policies before working inside your computer If you need to find safety best practices information for your computer review Warranty information Terms and Conditions U S only Safety instructions Regulatory information Ergonomics information and End User License Agreement find your Service tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support find drivers and downloads readme files access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate information for last minute updates about technical changes to your computer or advanced technical reference material for technicians or experienced users Finding More Information and Resources See the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at www dell com regulatory co
10. option restores your hard drive to the operating state it was in when you purchased the computer Any programs or files added since you received your computer including data files are permanently deleted from the hard drive Data files include documents spreadsheets e mail messages digital photos music files and so on If possible back up all data before using Dell Factory Image Restore 51 Restoring Your Operating System Performing Dell Factory Image Restore 1 Turn on the computer 2 When the DELL logo appears press lt F8 gt several times to access the Advanced Boot Options window K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then restart your computer and try again 3 Select Repair Your Computer The System Recovery Options window appears 4 Select a keyboard layout and click Next 5 To access the recovery options log on as a local user To access the command prompt type administrator inthe User name field then click OK 52 6 Click Dell Factory Image Restore The Dell Factory Image Restore welcome screen appears K NOTE Depending upon your configuration you may need to select Dell Factory Tools then Dell Factory Image Restore 7 Click Next The Confirm Data Deletion screen appears K NOTE If you do not want to proceed with Factory Image Restore click Cancel 8 Select the check box
11. should only use a battery purchased from Dell Do not use batteries from other computers WARNING Before removing the battery shut down the computer and remove external cables including the AC adapter To remove the battery 1 Turn off the computer and turn it over 2 Slide the battery release latches to the unlock position 3 Lift the battery out of the battery bay To replace the battery Align the tabs on the battery with the slots in the battery bay and gently press the battery down until it clicks into place 26 Using Your Inspiron Laptop 1 battery release latches 2 2 battery 3 battery bay 4 battery bay slots 3 27 Using Your Inspiron Laptop Software Features K NOTE For more information about the features described in this section see the Dell Technology Guide at support dell com manuals or at Start 3 All Programs Dell Help Documentation Productivity and Communication You can use your computer to create presentations brochures greeting cards fliers and spreadsheets You can also edit and view digital photographs and images Check your purchase order for software installed on your computer After connecting to the Internet you can access websites setup an e mail account upload and download files 28 Entertainment and Multimedia You can use your computer to watch videos play games and listen to music and Internet radio stations You can download or copy pict
12. INSPIRON SETUP GUIDE YOURS IS HERE INSPIRON SETUP GUIDE Regulatory model PO9T series Regulatory type PO9TO01 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem AN WARNING A WARNING indicates a potential for property damage personal injury or death If you purchased a Dell n Series computer any references in this document to Microsoft Windows operating systems are not applicable Information in this document is subject to change without notice 2010 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Inspiron YOURS IS HERE Solution Station and DellConnect are trademarks of Dell Inc nte is a registered trademark and Atom is the trademark of Intel Corporation in the U S and other countries Microsoft Windows and the Windows start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Ubuntu is a registered trademark of Canonical Ltd Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license Other trademarks and trade names may be used in t
13. The Connect to the Internet window appears K NOTE If you do not know which type of connection to select click Help me choose or contact your ISP 4 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup 15 Using Your Inspiron Laptop This section provides information about the features available on your Inspiron laptop Right View Features P odi fe a wet ve 1 2 3 1 ITI Audio out Headphone connector Connects to a pair of headphones or to a powered speaker or sound system 2 dad USB 2 0 connector Connects to USB devices such as a mouse keyboard printer external drive or MP3 player 3 9x Network connector Connects your computer to a network or a broadband device if you are using a wired network 16 Using Your Inspiron Laptop Left View Features M At SD MS MMC E3 1 VGA connector Connects to a monitor or projector 2 e USB 2 0 connector Connects to USB devices such as a mouse keyboard printer external drive or MP3 player 3 soms mmc 3 in 1 Media Card Reader Provides a fast and convenient way to view and share digital photos music videos and documents stored on memory cards 17 Using Your Inspiron Laptop Computer Base and Keyboard Features
14. Using Support Tools K NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program 3 When the boot device list appears highlight CD DVD CD RW and press Enter 4 Select the Boot from CD ROM option from the menu that appears and press Enter 5 Type 1 to start the CD menu and press Enter to proceed 6 Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your computer 7 Select the test you want to run 43 Using Support Tools 8 If a problem is encountered during a test a message appears with an error code and a description of the problem Write down the error code and problem description and contact Dell see Contacting Dell on page 61 K NOTE The Service Tag for your computer is displayed at the top of each test screen The Service Tag helps you identify your computer when you contact Dell 9 When the tests are complete close the test screen to return to the Choose An Option window 10 To exit the Dell Diagnostics and to restart the computer click Exit 11 Remove the Drivers and Utilities disc 44 Restoring Your Operating System You can restore the operating system on your computer using any of the following options CAUTION Using Dell Factory Image Restore or the Operating System dis
15. able Optional To use a wired network connection connect the network cable Setting Up Your Inspiron Laptop Press the Power Button Setting Up Your Inspiron Laptop Set Up the Operating System Your Dell computer is preconfigured with the operating system you selected at the time of purchase Set Up Microsoft Windows To set up Microsoft Windows for the first time follow the instructions on the screen These steps are mandatory and may take some time to complete The Windows setup screens will take you through several procedures including accepting license agreements setting preferences and setting up an Internet connection CAUTION Do not interrupt the operating system s setup process Doing so may render your computer unusable and you will need to reinstall the operating system K NOTE For optimal performance of your computer it is recommended that you download and install the latest BIOS and drivers for your computer available at support dell com K NOTE For more information on the operating system and features see support dell com MyNewDell Set Up Ubuntu To set up Ubuntu for the first time follow the instructions on the screen See the Ubuntu documentation for more operating system specific information Setting Up Your Inspiron Laptop Create Syste
16. al Backup is not available on your computer use Dell Factory Image Restore see Dell Factory Image Restore on page 51 to restore your operating system You can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your computer while preserving the data files on your computer Dell DataSafe Local Backup allows you to Backup and restore your computer to an earlier operating state Create system recovery media 48 Dell DataSafe Local Backup Basic To restore the factory image while preserving the data files 1 Turn off your computer 2 Disconnect all the devices USB drive printer etc connected to the computer and remove any newly added internal hardware K NOTE Do not disconnect the AC adapter 3 Turn on your computer 4 When the DELL logo appears press F8 several times to access the Advanced Boot Options window K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 5 Select Repair Your Computer 6 Select Dell DataSafe Restore and Emergency Backup from the System Recovery Options menu and follow the instructions on the screen K NOTE The restoration process might take an hour or more depending on the size of the data to be restored LA NOTE For more information see the knowledge base article 353560
17. alled on your computer Hard drive failure that prevents data from being recovered 50 To restore the factory image of your computer using the system recovery media 1 Insert the system recovery disc or USB key and restart the computer 2 When the DELL logo appears press lt F12 gt immediately K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 3 Selectthe appropriate boot device from the list and press Enter 4 Follow the instructions on the screen to complete the recovery process Dell Factory Image Restore CAUTION Using Dell Factory Image Restore to restore your operating system will permanently delete all data on the hard drive and removes any programs or drivers installed after you received your computer If possible back up the data before using this option Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem NOTE Dell Factory Image Restore may not be available in certain countries or on certain computers NOTE If Dell Factory Image Restore is not available on your computer use Dell DataSafe Local Backup see Dell DataSafe Local Backup on page 47 to restore your operating system Restoring Your Operating System Use Dell Factory Image Restore only as the last method to restore your operating system This
18. amber on standby off off hibernate Battery charge level charging lt 90 charging gt 90 gt 10 gt 10 lt 10 n a K NOTE The battery is charging when the computer is powered using the AC adapter 20 Using Your Inspiron Laptop Back View Features Cy c 1 Security cable slot Attaches a commercially available security cable to the computer NOTE Before you buy a security cable ensure that it fits into the security cable slot on your computer 2 AC adapter connector Connects to an AC adapter to power the computer and charge the battery 21 Using Your Inspiron Laptop Touch Pad Gestures Scroll Allows you to scroll through content The scroll feature includes Traditional Scroll Allows you to scroll up or down and right or left To scroll up or down Move a finger up or down in the vertical scroll zone extreme right of the touch pad To scroll right or left Move a finger right or left in the horizontal scroll zone extreme bottom of the touch pad Circular Scroll Allows you to scroll up or down and right or left To scroll up or down Move a finger in the vertical scroll zone extreme right of the touch pad in a clockwise circular motion to scroll up or counterclockwise circular motion to scroll down To scroll right or left Move a finger in the horizontal scroll zone extreme bottom of the touch pad
19. c to restore your operating system will permanently delete all data files on your computer If possible backup your data files before using these options Option Use System Restore as the first solution Dell DataSafe Local Backup when System Restore does not resolve your problem System recovery media when operating system failure prevents the use of System Restore and DataSafe Local Backup when installing the factory image on a newly installed hard drive Dell Factory Image Restore to restore your computer to the operating state it was in when you received your computer Operating System disc to reinstall only the operating system on your computer K NOTE The Operating System disc may not ship with your computer 45 Restoring Your Operating System System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state without affecting data files if changes to the hardware software or other system settings have left the computer in an undesirable operating state Any changes that System Restore makes to your computer are completely reversible CAUTION Make regular backups of your data files System Restore does not monitor your data files or recover them 46 Starting System Restore To restore your computer 1 Click Start 2 In the search box type System Restore and press lt Enter gt K NOTE The User Account Control window
20. cations AC Adapter Physical Input voltage 100 240 VAC Height 25 5 mm to 32 8 mm 1 00 inch to Input current 1 0A 1 29 inches Input frequency 50 60 Hz Width 268 0 mm 10 55 inches Output power 30 W Depth 196 6 mm 7 74 inches Output current 1 58 A Weight with 3 cell configurable to Rated output 19 0 VDC battery less than 1 25 kg 2 75 Ibs voltage Temperature range Operating 0 to 40 C 32 to 104 F Storage 40 to 70 C 40 to 158 F 68 Computer Environment Temperature range 0 to 35 C 32 to 95 F 40 to 65 C 40 to 149 F Relative humidity maximum Operating Storage Operating 10 to 90 noncondensing Storage 5 to 95 noncondensing Maximum vibration using a random vibration spectrum that simulates user environment Operating 0 66 GRMS Non 1 30 GRMS operating Specifications Computer Environment Maximum shock for operating measured with Dell Diagnostics running on the hard drive and a 2 ms half sine pulse for non operating measured with the hard drive in head parked position and a 2 ms half sine pulse Operating 110 G Non 160 G operating Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Airborne G2 or lower as defined by contaminant ISA S71 04 1985 level 69 Appendix Macrovision Product Notice This product incorporates copyright protection technology that is
21. echnology Guide available on your hard drive or at support dell com manuals or contact Dell see Contacting Dell on page 61 Alert Previous attempts at booting this system have failed at checkpoint nnnn For help in resolving this problem please note this checkpoint and contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error Contact Dell see Contacting Dell on page 61 CMOS checksum error Possible system board failure or RTC battery low Replace the battery see the Service Manual at support dell com manuals or contact Dell see Contacting Dell on page 61 Hard disk drive failure Possible hard disk drive failure during POST Contact Dell see Contacting Dell on page 61 Hard disk drive read failure Possible hard disk drive failure during HDD boot test Contact Dell see Contacting Dell on page 61 Keyboard failure Keyboard failure or loose cable Replace the keyboard see the Service Manual at support dell com manuals Using Support Tools No boot device available No bootable partition on hard drive the hard drive cable is loose or no bootable device exists e f the hard drive is your boot device ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device Enter system setup and ensure that the boot sequence information is correct see the Dell Technology G
22. ell com For the telephone number to call your region or to speak to a sales specialist see Contacting Dell on page 61 57 Getting Help Returning Items for Repair Under Warranty or for Credit Prepare all items being returned whether for repair or credit as follows K NOTE Before you return the product to Dell make sure to back up any data on the hard drive s and on any other storage device in the product Remove any and all confidential proprietary and personal information as well as removable media such as media cards and CDs Dell is not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media that may be included with your return 1 Call Dell to obtain a Return Material Authorization Number and write it clearly and prominently on the outside of the box For the telephone number to call your region see Contacting Dell on page 61 58 Include a copy of the invoice and a letter describing the reason for the return Include a copy ofthe Diagnostics Checklist see Diagnostic Checklist on page 60 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 40 Include any accessories that belong with the item s being returned power cables software guides and so on if the return is for credit Pack the equipment to be returned in the
23. his document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own May 2010 P N K387P Rev A00 Contents Setting Up Your Inspiron Laptop 5 Before Setting Up Your Computer 5 Connect the AC Adapter 6 Connect the Network Cable Optional 7 Press the Power Button 8 Set Up the Operating System 9 Create System Recovery Media Recommended 2004 10 Enable or Disable Wireless Optional 12 Connect to the Internet Optional 14 Using Your Inspiron Laptop 16 Right View Features 0 16 Left View Features lssssssssss 17 Computer Base and Keyboard Features 18 Status Lights and Indicators 20 Back View Features 21 Touch Pad Gestures 22 Display Features 0000 24 Removing and Replacing the Battery 26 Software Features 000 28 Dell DOCK 4 20 cin waded prr Rr ns 29 Dell DataSafe Online Backup 30 Solving Problems 31 Beep Codes ceste RR ELE 31 Network Problems sssssssss 32 Power Problems eee 33 Memory Problems 34 Lockups and Software Problems 35 Using Support Tools 37 Dell Support Center
24. ht on the network connector is only for the wired network connection The link integrity light does not provide status for wireless connections Power Problems If the power light is off The computer is either turned off in standby state or is not receiving power Press the power button The computer resumes normal operation if it is off or in hibernate mode Reseat the AC adapter cable into the power connector on the computer and the electrical outlet f the computer is plugged into a power strip ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on Temporarily bypass power protection devices power strips and power extension cables to verify that the computer turns on properly Ensure that the electrical outlet is working by testing it with another device such as a lamp Solving Problems Check the AC adapter cable connections e f the AC adapter has a light ensure that the light on the AC adapter is on If the power light is solid white and the computer is not responding The display may not be responding Press the power button until the computer turns off and then turn it back on e If the problem persists contact Dell see Contacting Dell on page 61 If the power light is breathing white The computer is in standby state or the display may not be responding Press a key on the keyboard move the connected mouse or a finger o
25. igital High Capacity SDHC Memory Stick Memory Stick PRO MultiMedia Card MMC 0 3 megapixel 640 x 480 maximum 65 Specifications Display Type Dimensions Height Width Diagonal Maximum resolution Refresh rate Operating angle Horizontal viewing angle Vertical viewing angle Pixel pitch 66 10 1 inch WSVGA Truelife WLED 222 72 mm 8 77 inches 125 28 mm 4 93 inches 255 52 mm 10 10 inches 1024 x 600 60 Hz 132243 40 40 15 30 0 2175 mm x 0 2088 mm Audio Audio controller Speakers Volume controls Video Video controller Video memory Keyboard Number of keys Realtek ALC272 VB GR 1x2 watt speakers software program menus and media controls Intel GMA 3150 8 MB system memory shared 82 U S Canada Korea 83 Europe Touch Pad X Y position resolution graphics table mode Size Width Height 240 cpi 65 0 mm to 78 0 mm 2 55 to 3 07 inches sensor active area 30 5 mm to 30 0 mm 1 20 to 1 18 inches rectangle Battery Specifications 3 6 cell smart lithium ion Height Width Depth Weight Voltage Charge time approximate Operating time Coin cell battery 22 56 mm 0 89 inches 206 mm 8 11 inches 60 62 mm 2 39 inches 0 22 kg 0 48 Ib 3 cell 0 38 kg 0 84 Ib 6 cell 11 1 VDC 4 0 hours when the computer is powered off varies depending on operating conditions CR 2032 67 Specifi
26. it to overheat To prevent overheating ensure that you leave at least 10 2 cm 4 inches at the back of the computer and a minimum of 5 1 cm 2 inches on all other sides You should never place your computer in an enclosed space such as a cabinet or drawer when it is powered on AN WARNING Do not block push objects into or allow dust to accumulate in the air vents Do not place your Dell computer in a low airflow environment such as a closed briefcase or on fabric surfaces such as carpets or rugs while it is powered on Restricting the airflow can damage the computer deteriorate the computer performance or cause a fire The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer CAUTION Placing or stacking heavy or sharp objects on the computer may result in permanent damage to the computer Setting Up Your Inspiron Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector WARNING The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer Qe 7 Le Setting Up Your Inspiron Laptop Connect the Network C
27. l Accessories folder on page 60 double click the Express Service Code icon and follow the directions K NOTE Some of the services are not always available in all locations outside the continental U S Call your local Dell representative for information on availability 5 Use Dell s extensive suite of online services available at Dell Support support dell com for help with installation and troubleshooting procedures See Online Services on page 56 for a more extensive list of Dell Support online 54 Technical Support and Customer Service Dell s support service is available to answer your questions about Dell hardware Our support staff use computer based diagnostics to provide fast accurate answers To contact Dell s support service see Before You Call on page 59 and then see the contact information for your region or go to support dell com Getting Help DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to www dell com dellconnect 55 Getting Help Online Services You can learn about Dell products and services on the following websites www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www dell com la Lati
28. ly 2 Click Applications 3 Click the program that is no longer responding 4 Click End Task Solving Problems If a program crashes repeatedly Check the software documentation If necessary uninstall and then reinstall the program K NOTE Software usually includes installation instructions in its documentation or on the disc CD or DVD K NOTE Your computer does not have an internal optical drive Use an external optical drive or any external storage device for the procedures that involve discs If the computer stops responding or a solid blue screen appears CAUTION You might lose data if you are unable to perform an operating system shutdown If you are unable to get a response by pressing a key on your keyboard or moving your mouse press the power button until the computer turns off and then restart your computer 35 Solving Problems If a program is designed for an earlier Microsoft Windows operating system Run the Program Compatibility Wizard The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments To run the Program Compatibility Wizard 1 Click Start 5 M Control Panel Programs Run programs made for previous versions of Windows 2 In the welcome screen click Next 3 Follow the instructions on the screen If you have other software problems Back up y
29. m Recovery Media Recommended K NOTE It is recommended that you create a system recovery media as soon as you set up Microsoft Windows K NOTE Your computer does not have an internal optical drive Use an external optical drive or any external storage device for the procedures that involve discs The system recovery media can be used to restore your computer to the operating state it was in when you purchased the computer while preserving data files without the need of the Operating System disc You can use the system recovery media if changes to the hardware software drivers or other system settings have left the computer in an undesirable operating state You will require the following to create the system recovery media Dell DataSafe Local Backup USB key with a minimum capacity of 8 GB or DVD R DVD R Blu ray Disc K NOTE Dell DataSafe Local Backup does not support rewritable discs 10 Setting Up Your Inspiron Laptop To create a system recovery media 1 Ensure that the AC adapter is connected see Connect the AC Adapter on page 6 2 Insert the disc or USB key in the computer 3 Click Start 9 All Programs Dell DataSafe Local Backup 4 Click Create Recovery Media 5 Follow the instructions on the screen K NOTE For information on using the system recovery media see System Recovery Media on page 50 11 Setting Up Your Inspiron Laptop Enable or Disable Wireless Optional
30. mpliance the bottom of your computer the Dell Support Center To launch the Dell Support Center click the eo in the task bar support dell com 63 Specifications This section provides information that you may need when setting up updating drivers for and upgrading your computer K NOTE Offerings may vary by region For more information regarding the configuration of your computer see the About Your System section in the Dell Support Center To launch the Dell Support Center click the ZZ icon in the notification area of your desktop Computer Model Dell Inspiron 1018 Computer Information Processor type Intel Atom System chipset Intel NM10 Express 64 Memory Memory module connector Memory module capacities Configurations possible Memory type one SODIMM connector 1 GB and 2 GB 1 GB and 2 GB PC3 10600 DDR3 1333 MHz SODIMM Connectors Audio Mini Card Network adapter USB one stereo headphone speaker connector one half size Mini Card slot one RJ45 connector two 4 pin USB 2 0 compliant connectors VGA one 15 hole connector Media Card one 3 in 1 slot Reader Communications Network adapter Wireless 10 100 Ethernet LAN on system board WLAN 802 11 bgn and optional Bluetooth wireless technology Specifications Media Card Reader Card supported Camera Camera resolution Video resolution Secure Digital SD memory card Secure D
31. n American and Caribbean countries www dell ca Canada only You can access Dell Support through the following websites and e mail addresses Dell Support websites support dell com support jp dell com Japan only support euro dell com Europe only 56 Dell Support e mail addresses e mobile supportGus dell com support us dell com e la techsupport dell com Latin America and Caribbean countries only apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses e apmarketingGdell com Asian Pacific countries only e sales canadaGdell com Canada only Anonymous file transfer protocol FTP ftp dell com Log in as user anonymous and use your e mail address as your password Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call your region see Contacting Dell on page 61 Getting Help Product Information If you need information about additional products available from Dell or if you would like to place an order visit www d
32. n the touch pad or press the power button to resume normal operation f the display is not responding press the power button until the computer turns off and then turn it back on e If the problem persists contact Dell see Contacting Dell on page 61 33 Solving Problems If you encounter interference that hinders reception on your computer An unwanted signal is creating interference by interrupting or blocking other signals Some possible causes of interference are Power keyboard and mouse extension cables Too many devices connected to a power strip Multiple power strips connected to the same electrical outlet 34 Memory Problems If you receive an insufficient memory message e Save and close any open files and exit any open programs you are not using to see if that resolves the problem See the software documentation for minimum memory requirements e If the problem persists contact Dell see Contacting Dell on page 61 If you experience other memory problems Run the Dell Diagnostics see Dell Diagnostics on page 40 e If the problem persists contact Dell see Contacting Dell on page 61 Lockups and Software Problems If the computer does not start up Ensure that the AC adapter is firmly connected to the computer and to the electrical outlet If a program stops responding End the program 1 Press lt Ctrl gt lt Shift gt lt Esc gt simultaneous
33. our files immediately Use a virus scanning program to check the hard drive or CDs 36 e Save and close any open files or programs and shut down your computer through the Start menu Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information Ensure that the program is installed and configured properly Verify that the device drivers do not conflict with the program f necessary uninstall and then reinstall the program Write down any error message that is displayed to help in troubleshooting when contacting Dell Using Support Tools Dell Support Center The Dell Support Center is an easy to use application that provides information about your computer personalized service and support resources EM La To launch the application click the V zd icon in the taskbar The Dell Support Center home page displays your computer s model number service tag express service code and service contact information The home page also provides links to access Self Help Troubleshooting Security System Performance Network Internet Backup Recovery and Windows operating system Alerts technical support ale
34. protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited 70 Appendix Information for NOM or Official Mexican Standard Only for Mexico The following information is provided in the device s described in this document in accordance with the requirements of the Official Mexican Standard NOM Importer Dell M xico S A de C V Paseo de la Reforma 2620 Flat 11 Col Lomas Altas 11950 Mexico D F Regulatory Electricity Output model number Voltage Frequency consumption Output voltage intensity POST 100 240 VAC 50 60 Hz 1 0A 19 0 VDC 1 58 A For details read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance 71 Index A airflow allowing 5 before you call 59 C calling Dell 59 computer capabilities 28 computer setting up 5 customer service 55 D damage avoiding 5 DataSafe Online Backup 30 DellConnect 55 Dell Diagnostics 40 72 Dell Dock 29 Dell Factory Image Restore 51 Dell Support Center 37 Diagnostic Checklist 60 dri
35. rts relevant to your computer Assistance from Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Solution Station and Online Scan with PC checkUp About Your System System Documentation Warranty Information System Information Upgrades amp Accessories For more information about Dell Support Center and available support tools click the Services tab at support dell com 37 Using Support Tools My Dell Downloads K NOTE My Dell Downloads may not be available in all regions Some of the software pre installed on your new computer do not include a backup CD or DVD This software is available at My Dell Downloads From this web site you can download available software for reinstallation or create your own backup media To register and use My Dell Downloads 1 Go to downloadstore dell com media 2 Follow the instructions on the screen to register and download the software 3 Reinstall or create backup media of the software for future use 38 System Messages If your computer has an issue or an error it may display a System Message that will help you identify the cause and action needed to resolve the issue K NOTE If the message you received is not listed in the following examples see the documentation for either the operating system or the program that was running when the message appeared Alternatively you could see the Dell T
36. sible system board failure Chipset error RAM read write failure Real Time Clock failure Video card or chip failure Processor failure Display failure 31 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost The wireless router is offline or wireless has been disabled on the computer Ensure that wireless is enabled see Enable or Disable Wireless on page 12 Check your wireless router to ensure it is powered on and connected to your data source cable modem or network hub Re establish your connection to the wireless router see Setting Up a Wireless Connection on page 14 Interference may be blocking or interrupting your wireless connection Try moving the computer closer to your wireless router 32 Wired Connections If the wired network connection is lost The cable is loose or damaged Check the cable to ensure it is plugged in and not damaged The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status Green A good connection exists between a 10 Mbps network and the computer Amber A good connection exists between a 100 Mbps network and the computer Off The computer is not detecting a physical connection to the network For assistance contact your network administrator or ISP K NOTE The link integrity lig
37. stics is located on a hidden diagnostic utility partition on your hard drive K NOTE If your computer cannot display a screen image contact Dell see Contacting Dell on page 61 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly 2 Turn on or restart your computer 3 When the DELL logo appears press lt F12 gt immediately Select Diagnostics from the boot menu and press lt Enter gt This may invoke the Pre Boot System Assessment PSA on your computer Using Support Tools K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again K NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from the Drivers and Utilities disc If PSA is invoked a The PSA will start running the tests b Ifthe PSA completes successfully the following message is displayed No problems have been found with this system so far Do you want to run the remaining memory tests This will take about 30 minutes or more Do you want to continue Recommended 41 Using Support Tools c If you are experiencing memory issues press y otherwise press n d The following message is displayed Booting Dell Diagnostic Utility Partition Press any key to continue e Press an
38. ternet Connection on page 15 14 Setting Up a Wireless Connection K NOTE To set up your wireless router see the documentation that shipped with your router Before you can use your wireless Internet connection you need to connect to your wireless router To set up your connection to a wireless router 1 Ensure that wireless is enabled on your computer see Enable or Disable Wireless on page 12 2 Save and close any open files and exit any open programs 3 Click Start Control Panel 4 In the search box type network and then click Network and Sharing Center Connect to a network 5 Follow the instructions on the screen to complete the setup Setting Up Your Internet Connection ISPs and ISP offerings vary by country Contact your ISP for offeri