Dell Inspiron P09G001 User's Manual
Contents
1. contact your administrator 3 Click Next and follow the instructions on the screen In the event that System Restore did not resolve the issue you may undo the last system restore 57 Restoring Your Operating System To undo the last System Restore K NOTE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click Start 2 In the search box type System Restore and press lt Enter gt 3 Click Undo my last restoration and click Next 58 Dell DataSafe Local Backup CAUTION Using Dell DataSafe Local Backup permanently removes any programs or drivers installed after you received your computer Prepare backup media of applications you need to install on your computer before using Dell DataSafe Local Backup Use Dell DataSafe Local Backup only if System Restore did not resolve your operating system problem CAUTION Although Dell Datasafe Local Backup is designed to preserve the data files on your computer it is recommended that you backup your data files before using the Dell DataSafe Local Backup NOTE Dell DataSafe Local Backup may not be available in all regions K NOTE If Dell DataSafe Local Backup is not available on your computer use Dell Factory Image Restore see Dell Factory Image Restore on page 61 to restore your operating system2. Basic Specifications Display Type Height Width Diagonal Battery 14 0 inch HD WLED with TrueLife 173 95 mm 6 85 inches 309 4 mm 12 2 inches 355 6 mm 14 0 inches 6 cell smart lithium ion 76 Depth Height Width Weight 53 12 mm 2 09 inches 22 3 mm 0 88 inches 274 5 mm 10 8 inches 0 35 kg 0 77 Ib Battery 9 cell smart lithium ion Depth 53 12 mm 2 09 inches Height 42 9 mm 1 69 inches Width 274 5 mm 10 8 inches Weight 0 56 kg 1 23 Ib Voltage 11 1 VDC Charge time 4 hours when the approximate computer is turned off Operating time Battery operating time approximate varies depending on operating conditions Coin cell battery CR 2032 AC Adapter Physical K NOTE Use only AC adapters specified Height for use with your computer See the safety information that shipped with your Width computer Input voltage Input current Input frequency Output power Output current Rated output voltage Operating temperature Storage temperature Depth Weight with 1 5A 6 cell battery 50 60 Hz 65 W or 90 W 3 34 A 65 W continuous 4 62 A 90 W continuous 19 5 1VDC 100 240 VAC 0 to 35 C 32 to 95 F 40 to 65 C 40 to 149 F Basic Specifications 20 8 mm to 32 8 mm 0 82 inches to 1 3 inches 340 0 mm 13 4 inches 242 5 mm 9 5 inches configurable to less than 2 24 kg 4 9 Ib 77 Basic Specifications Comput
3. Wireless disabled p To disable wireless Press the wireless key g on the keyboard again to turn off all radios K NOTE The wireless key allows you to quickly turn off all wireless radios WiFi and Bluetooth on your computer such as when you are asked to disable all wireless radios on an airplane flight 15 Setting Up Your Inspiron Laptop Connect to the Internet Setting Up a Wired Connection e If you are using a DSL or cable satellite Optional modem connection contact your ISP To connect to the Internet you need an external or cellular telephone service for setup modem or network connection and an Internet instructions Service Provider ISP e If you are using a dial up connection If an external USB modem or WLAN adapter connect the telephone line to the optional is not a part of your original order you can external USB modem and to the telephone purchase one from www dell com wall connector before you set up your Internet connection To complete setting up your wired Internet connection follow the instructions in Setting Up Your Internet Connection on page 18 16 Setting Up a Wireless Connection K NOTE To set up your wireless router see the documentation that shipped with your router Before you can use your wireless Internet connection you need to connect to your wireless router To set up your connection to a wireless router Windows Vista 1 Ensure that wir
4. device needs more power for it to function properly Use an external power source to connect the USB device or if your device has two USB cables connect both of them CAUTION Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range It is recommended that you back up your data regularly A parameter out of range may or may not indicate a potential hard drive problem S M A R T error possible hard drive failure Contact Dell see Contacting Dell on page 71 Using Support Tools Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured you can use the Hardware Troubleshooter to resolve the incompatibility To start the Hardware Troubleshooter 1 Click Start Help and Support 2 Type hardware troubleshooter in the search field and press lt Enter gt to start the search 3 In the search results select the option that best describes the problem and follow the remaining troubleshooting steps 51 Using Support Tools Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems on page 46 and run the Dell Diagnostics before you contact Dell for technical assistance K NOTE Dell Diagnostics works only on Dell computers K NOTE The Drivers and Utilities disc may not ship with your computer Ensure that
5. ensure that you allow easy access to a power source adequate ventilation and a level surface to place your computer Restricting airflow around your Inspiron laptop may cause it to overheat To prevent overheating ensure that you leave at least 10 2 cm 4 inches at the back of the computer and a minimum of 5 1 cm 2 inches on all other sides You should never place your computer in an enclosed space such as a cabinet or drawer when it is powered on ZA WARNING Do not block push objects into or allow dust to accumulate in the air vents Do not place your Dell computer in a low airflow environment such as a closed briefcase or on fabric surfaces such as carpets or rugs while it is powered on Restricting the airflow can damage the computer deteriorate the computer performance or cause a fire The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer CAUTION Placing or stacking heavy or sharp objects on the computer may result in permanent damage to the computer Setting Up Your Inspiron Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into a wall outlet or surge protector Z WARNING The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electr
6. following information is provided in the device s described in this document in accordance with the requirements of the Official Mexican Standard NOM Importer Dell M xico S A de C V Paseo de la Reforma 2620 Flat 11 Col Lomas Altas 11950 Mexico D F Regulatory Model Electricity Number Voltage Frequency Consumption Output Intensity PO9G 100 240 VAC 50 60 Hz 1 5A 3 34 4 62 A For details read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance 80 Index A AC adapter connecting 6 light status 25 specifications 77 airflow computer safety 5 audio connecting 21 B battery 6 cell 76 9 cell 76 coin cell 76 light status 25 C camera 35 video resolution 75 CDs playing and creating 38 chipset 74 computer capabilities 38 dimensions 77 setting up 5 connecting network cable 7 to the Internet 16 Contacting Dell online 71 customizing your desktop 38 81 Index D damage avoiding 5 DataSafe Online Backup 40 Dell Diagnostics 52 Dell Dock 39 display size 76 types 76 drivers and downloads 73 DVDs playing and creating 38 E e mail technical support 66 F FTP login anonymous 66 82 H HDMI 75 connecting 23 headphones connecting 21 help getting assistance and support 64 Internet connection 16 ISP Internet Service Provider 16 Ma
7. indicator light is breathing white The computer is in standby mode e Press a key on the keyboard move the connected mouse or a finger on the touch pad or press the power button to resume normal operation e If the problem persists contact Dell see Contacting Dell on page 71 If the battery indicator light is solid amber The computer is in standby mode and the battery charge is low e Connect the AC adapter to power the computer and charge the battery e Press a key on the keyboard move the connected mouse or a finger on the touch pad or press the power button to resume normal operation e If the problem persists contact Dell see Contacting Dell on page 71 44 If you encounter interference that hinders reception on your computer An unwanted signal is creating interference by interrupting or blocking other signals Some possible causes of interference are e Power keyboard and mouse extension cables e Too many devices connected to a power strip e Multiple power strips connected to the same electrical outlet Memory Problems If you receive an insufficient memory message e Save and close any open files and exit any open programs you are not using to see if that resolves the problem e See the software documentation for minimum memory requirements e Reseat the memory modules into the connector s see the Service Manual at support dell com manuals e If the problem per
8. la techsupport dell com Latin America and Caribbean countries only e apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses e apmarketing dell com Asian Pacific countries only e sales_canada dell com Canada only Anonymous file transfer protocol FTP e ftp dell com Log in as user anonymous and use your e mail address as your password Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call for your region see Contacting Dell on page 71 Getting Help Product Information If you need information about additional products available from Dell or if you would like to place an order visit the Dell website at www dell com For the telephone number to call for your region or to speak to a sales specialist see Contacting Dell on page 71 67 Getting Help Returning Items for Repair Under Warranty or for Credit Prepare all items being returned whether for repair or credit as follows K NOTE Before you return the product to
9. setup an e mail account and upload or download files 38 Entertainment and Multimedia You can use your computer to watch videos play games and listen to music or Internet radio stations You can download or copy pictures and video files from portable devices such as digital cameras and cell phones Optional software applications enable you to organize and create music and video files that can be recorded to disc saved on portable products such as MP3 players and handheld entertainment devices or played and viewed directly on connected TVs projectors and home theater equipment Dell Dock Using Your Inspiron Laptop The Dell Dock is a group of icons that provides easy access to frequently used applications files and folders You can personalize the Dock by e Adding or removing icons e Grouping related icons into categories e Changing the color and location of the Dock e Changing the behavior of the icons EQe vane Add a Category 1 Right click the Dock click Add Category The Add Edit Category window is displayed 2 Enter a title for the category in the Title field 3 Select an icon for the category from the Select an image box 4 Click Save Add an Icon Drag and drop the icon to the Dock or a category Remove a Category or Icon 1 Right click the category or icon on the Dock and click Delete shortcut or Delete category 2 Follow the instructions on the screen Personalize the D
10. 6 Lockups and Software Problems Contents Using Support Tools 48 Dell Support Center 48 My Dell Downloads 49 System Messages 00 49 Hardware Troubleshooter 51 Dell Diagnostics 005 52 Restoring Your Operating System 56 System Restore 00 eee e eee 57 Dell DataSafe Local Backup 58 System Recovery Media 60 Dell Factory Image Restore 61 Getting Help 00005 64 Technical Support and Customer SEVICE sas pe etaakee eee weeded eae ane 65 DellConn ct 2 sccee eee sisisi surada 65 Online Services 00e sees 66 Automated Order Status Service 67 Product Information 67 Returning Items for Repair Under Warranty or for Credit 68 Before You Call 00 cece eae 69 Contacting Dell 000 71 Finding More Information and R SOUICOS 44 anrasan neasi n Abecs 72 Basic Specifications 74 Appendix 2 00 79 Macrovision Product Notice 79 Information for NOM or Official Mexican Standard Only for Mexico 80 Index zeroes oe oe sane 81 Setting Up Your Inspiron Laptop This section provides information about setting up your Dell Inspiron laptop Before Setting Up Your Computer When positioning your computer
11. Dell make sure to back up any data on the hard drive and on any other storage device in the product Remove any and all confidential proprietary and personal information as well as removable media such as CDs and media cards Dell is not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media that may be included with your return 1 Call Dell to obtain a Return Material Authorization Number and write it clearly and prominently on the outside of the box For the telephone number to call for your region see Contacting Dell on page 71 68 Include a copy of the invoice and a letter describing the reason for the return Include a copy of the Diagnostics Checklist see Diagnostic Checklist on page 70 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 52 Include any accessories that belong with the item s being returned power cables software guides and so on if the return is for credit Pack the equipment to be returned in the original or equivalent packing materials K NOTE You are responsible for paying shipping expenses You are also responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C 0 D packages are not accepted K NOTE Returns that are mi
12. IM Card Optional Installing a Subscriber Identity Module SIM card allows you to browse the Internet check e mail and connect to a Virtual Private Network To access the Internet you must be within the network of your cellular service provider NOTE Installing a SIM card is not required if you are using an EVDO card to access the Internet To install the SIM card 1 Turn off your computer 2 Remove the battery see Removing and Replacing the Battery on page 36 3 In the battery bay slide the SIM card into the SIM card slot 4 Replace the battery see Removing and Replacing the Battery on page 36 5 Turn on your computer 12 Setting Up Your Inspiron Laptop 1 SIM card 2 SIM card slot 3 battery bay 13 Setting Up Your Inspiron Laptop Enable or Disable Wireless Optional Ct tC ett IOOC Seem To an non Setting Up Your Inspiron Laptop K NOTE The wireless feature is available on your computer only if you ordered a WLAN card at the time of purchase For more information on the cards supported by your computer see Basic Specifications on page 74 To enable wireless 1 Ensure that your computer is turned on 2 Press the wireless key P on the keyboard A confirmation of your selection appears on the screen Wireless enabled P e
13. INSPIRON SETUP GUIDE YOURS IS HERE INSPIRON SETUP GUIDE Regulatory model PO9G series Regulatory type P09G001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem N WARNING A WARNING indicates a potential for property damage personal injury or death If you purchased a Dell n Series computer any references in this document to Microsoft Windows operating systems are not applicable Information in this document is subject to change without notice 2010 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Inspiron YOURS IS HERE Solution Station and DellConnect are trademarks of Dell Inc Intel Pentium and Celeron are registered trademarks and Core is a trademark of Intel Corporation in the U S and other countries Microsoft Windows Windows Vista and the Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a trademark of the Blu ray Disc Association Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under licen
14. You can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your computer while preserving the data files Dell DataSafe Local Backup allows you to e Backup and restore your computer to an earlier operating state e Create system recovery media Dell DataSafe Local Backup Basic To restore the factory image while preserving the data files 1 Turn off your computer 2 Disconnect all the devices USB drive printer etc connected to the computer and remove any newly added internal hardware Restoring Your Operating System K NOTE Do not disconnect the AC adapter 3 Turn on your computer 4 When the DELL logo appears press lt F8 gt several times to access the Advanced Boot Options window K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 5 Select Repair Your Computer 6 Select Dell Factory Image Recovery and DataSafe Options and follow the instructions on the screen K NOTE The restoration process may take an hour or more depending on the size of the data to be restored NOTE For more information see the knowledge base article 353560 at support dell com 59 Restoring Your Operating System Upgrading to Dell DataSafe Local Backup Professional K NOTE Dell DataSafe Local Backup Professional may be in
15. at is Dell Extended Battery Life 36 Removing and Replacing the Battery N WARNING Before you begin any of the procedures in this section follow the safety instructions that shipped with your computer N WARNING Using an incompatible battery may increase the risk of fire or explosion This computer should only use a battery purchased from Dell Do not use batteries from other computers WARNING Before removing the battery shut down the computer and remove external cables including the AC adapter To remove the battery 1 Turn off the computer and turn it over 2 Slide and click the battery release latch 3 Slide the battery out of the battery bay Using Your Inspiron Laptop To replace the battery 1 Slide the battery into the battery bay until it clicks into place eT 3 1 battery bay 2 battery 3 battery release latch 37 Using Your Inspiron Laptop Software Features NOTE For more information about the features described in this section see the Dell Technology Guide available on your hard drive or at support dell com manuals Productivity and Communication You can use your computer to create presentations brochures greeting cards fliers and spreadsheets You can also edit and view digital photographs and images Check your purchase order for software installed on your computer After connecting to the Internet you can access websites
16. continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again K NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program When the boot device list appears highlight CD DVD CD RW and press lt Enter gt Select the Boot from CD ROM option from the menu that appears and press lt Enter gt Type 1 to start the CD menu and press lt Enter gt to proceed Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your computer Select the test you want to run If a problem is encountered during a test a message appears with an error code and a description of the problem Write down the error code and problem description and contact Dell see Contacting Dell on page 71 Using Support Tools K NOTE The Service Tag for your computer is displayed at the top of each test screen The Service Tag helps you identify your computer when you contact Dell 9 When the tests are complete close the test screen to return to the Choose An Option window 10 To exit the Dell Diagnostics and restart the computer click Exit 11 Remove the Drivers and Utilities disc 55 Restoring Your Operating System You can restore the operating system on your computer using any of the followin
17. crovision 79 media card reader 21 memory configurations 74 types 74 microphone analog 25 connecting external 21 Mini Cards 75 network connector 75 NOM 80 0 optical drive 21 Index P playing CD DVD 31 power battery indicator lights 25 powering up the computer 8 processors 74 recovering data 40 S security cable connecting 23 setup before you begin 5 SIM card 12 support e mail addresses 66 system restore options 56 83 Index T touch pad gestures 28 U USB 21 23 V ventilation ensuring 5 VGA connecting 23 video connector 75 volume 31 84 W Windows setting up 9 wired network network cable connecting 7 wireless cards 75 setting up 17 ay ue Printed in the U S A www dell com support dell com OYXKVHAOO
18. disc in the optical drive 1 Press the eject button on the optical drive 2 Pull out the optical drive tray 3 Place the disc label side up in the center of the optical drive tray and snap the disc onto the spindle 4 Push the optical drive tray back into the drive 32 Using Your Inspiron Laptop A wo hwy disc spindle optical drive tray eject button 33 Using Your Inspiron Laptop Display Features 34 Using Your Inspiron Laptop 1 Camera activity indicator Indicates if the camera is on or off 2 Camera Built in camera for video capture conferencing and chat 3 Display Your display can vary based on selections you made when purchasing your computer For more information about displays see the Dell Technology Guide available on your hard drive or at support dell com manuals 35 Using Your Inspiron Laptop Dell Extended Battery Life The Dell Extended Battery Life feature provides options to derive the maximum backup time from your battery This feature is enabled by default and is activated when you disconnect the AC power Press lt F3 gt to enable or disable the feature The Extended Battery Life pop up appears to indicate the current status To learn more about the customization options for Dell Extended Battery Life 1 Press lt F3 gt The Extended Battery Life pop up appears 2 Click Show Settings The Battery Meter window appears 3 Click Wh
19. e computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell e Error message beep code or diagnostic code e Description of problem and troubleshooting procedures you performed Getting Help Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com contactdell 2 Select your country or region 3 Select the appropriate service or support link based on your need 4 Choose the method of contacting Dell that is convenient for you 71 Finding More Information and Resources If you need to reinstall your operating system run a diagnostic program for your computer reinstall laptop system software find more about the Microsoft Windows operating system and features upgrade your computer with new or additional memory or a new hard drive reinstall or replace a worn or defective part 72 See System Recovery Media on page 60 Dell Diagnostics on page 52 My Dell Dow
20. eless is enabled on your computer see Enable or Disable Wireless on page 14 2 Save and close any open files and exit any open programs 3 Click Start Connect To 4 Follow the instructions on the screen to complete the setup Setting Up Your Inspiron Laptop Windows 7 1 Ensure that wireless is enabled on your computer see Enable or Disable Wireless on page 14 Save and close any open files and exit any open programs Click Start Control Panel 4 In the search box type network and then click Network and Sharing Center Connect to a network Follow the instructions on the screen to complete the setup 17 Setting Up Your Inspiron Laptop Setting Up Your Internet Connection ISPs and ISP offerings vary by country Contact your ISP for offerings available in your country If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the service status or try connecting again later Have your ISP information ready If you do not have an ISP the Connect to the Internet wizard can help you get one 18 To set up your Internet connection Windows Vista K NOTE The following instructions are applicable to the Windows default view so they may not apply if you set your Dell computer to the Windows Classic view 1 Save and close any open files and exit any open prog
21. er Environment Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity maximum Operating 10 to 90 non condensing Storage 5 to 95 non condensing Maximum vibration using a random vibration spectrum that simulates user environment 0 66 GRMS 1 30 GRMS Operating Non Operating 78 Computer Environment Maximum shock for operating measured with Dell Diagnostics running on the hard drive and a 2 ms half sine pulse for non operating measured with hard drive in head parked position and a 2 ms half sine pulse Operating 110G Non Operating 160 G Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Airborne contaminant G2 or lower as level defined by ISA S71 04 1985 Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited 79 Appendix Information for NOM or Official Mexican Standard Only for Mexico The
22. fore using Dell Factory Image Restore 62 Performing Dell Factory Image Restore 1 Turn on the computer 2 When the DELL logo appears press lt F8 gt several times to access the Advanced Boot Options window K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 3 Select Repair Your Computer The System Recovery Options window appears 4 Select a keyboard layout and click Next 5 To access the recovery options log on as a local user To access the command prompt type administrator in the User name field then click OK Restoring Your Operating System 6 Click Dell Factory Image Restore The Dell Factory Image Restore welcome screen appears K NOTE Depending upon your configuration you may need to select Dell Factory Tools then Dell Factory Image Restore 7 Click Next The Confirm Data Deletion screen appears K NOTE If you do not want to proceed with Factory Image Restore click Cancel 8 Select the check box to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition then click Next The restore process begins and may take five or more minutes to complete A message appears when the operating system and factory installed applications have been restored to factory condition 9 Click Finish to reboot the s
23. g drivers for and upgrading your computer For more detailed specifications see the Comprehensive Specifications at support dell com manuals K NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Help and Support and select the option to view information about your computer Computer Model Memory Dell Inspiron 1464 Memory module two user accessible connector SODIMM connectors Computer Information Memory type DDR3 1066 MHz Processor types Intel Core i7 Possible memory 2 GB 3 GB 4 GB 6 GB Intel Core i5 configurations and 8 GB Intel Core i3 K NOTE For instructions on upgrading Intel Pentium memory see the Service Manual at Intel Celeron support dell com manuals System chipset Intel HM55 74 Connectors Audio Mini Card HDMI Network USB Video Media card reader one microphone in connector one stereo headphone speaker connector one Type IIIA full Mini Card slot one half size Mini Card slot one 19 pin connector one RJ45 connector three 4 pin USB 2 0 compliant connectors one 15 hole connector one 7 in 1 slot Basic Specifications Communications Network Wireless Camera Camera resolution Video resolution 10 100 Ethernet LAN on system board internal WLAN Mini Card with Wi Fi 802 11a b g n WWAN and Bluetooth wireless technology 1 3 megapixel 640 x 480 at 30 fps maximum 75
24. g options Z CAUTION Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer If possible backup your data files before using those options Option Use System Restore as the first solution Dell DataSafe Local Backup when System Restore does not resolve your problem System recovery media when operating system failure prevents the use of System Restore and DataSafe Local Backup when installing the factory image on a newly installed hard drive Dell Factory Image Restore to restore your computer to the operating state it was in when you received your computer Operating System disc to reinstall only the operating system on your computer K NOTE The Operating System disc may not ship with your computer 56 System Restore The Microsoft Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state without affecting data files if changes to the hardware software or other system settings have left the computer in an undesirable operating state Any changes that System Restore makes to your computer are completely reversible Restoring Your Operating System To run System Restore 1 Click Start 2 In the search box type System Restore and press lt Enter gt K NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise
25. ible system board failure BIOS ROM checksum failure No RAM detected NOTE If you installed or replaced the memory module ensure that the memory module is seated properly Possible system board failure Chipset error RAM read write failure Real Time Clock failure Video card or chip failure Processor failure Display failure 41 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost The wireless router is offline or wireless has been disabled on the computer e Ensure that wireless is enabled see Enable or Disable Wireless on page 14 e Check your wireless router to ensure it is powered on and connected to your data source cable modem or network hub e Interference may be blocking or interrupting your wireless connection Try moving the computer closer to your wireless router e Re establish your connection to the wireless router see Setting Up a Wireless Connection on page 17 42 Wired Connections If the wired network connection is lost The cable is loose or damaged e Check the cable to ensure it is plugged in and not damaged e If the problem persists contact your network administrator or ISP Power Problems If the power or battery indicator light is off The computer is either turned off in standby or hibernate mode or not receiving power e Press the power button The computer resumes normal operation if
26. ical outlet may cause fire or permanent damage to your computer K NOTE Connect the power cable to the adapter firmly and ensure that the light on the adapter is on when you turn on power K NOTE Use only Dell AC adapter family PA 2E PA 3E and PA 12 with your computer Tor go o o Setting Up Your Inspiron Laptop Connect the Network Cable Optional To use a wired network connection connect the network cable Setting Up Your Inspiron Laptop Press the Power Button Setting Up Your Inspiron Laptop Set Up Microsoft Windows Your Dell computer is preconfigured with Microsoft Windows operating system To set up Windows for the first time follow the instructions on the screen These steps are mandatory and may take some time to complete The Windows setup screens will take you through several procedures including accepting license agreements setting preferences and setting up an Internet connection CAUTION Do not interrupt the operating system s setup process Doing so may render your computer unusable and you will need to reinstall the operating system K NOTE For optimal performance of your computer it is recommended that you download and install the latest BIOS and drivers for y
27. it is off or in hibernate mode e Press a key on the keyboard move the connected mouse or a finger on the touch pad or press the power button to resume normal operation e Reseat the AC adapter cable into both the power connector on the computer and the electrical outlet e If the AC adapter is plugged into a power strip ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on Also bypass power protection devices power strips and power extension cables to verify that the computer turns on properly Solving Problems e Ensure that the electrical outlet is working by testing it with another device such as a lamp e Check the AC adapter cable connections If the AC adapter has a light ensure that the light on the AC adapter is on If the power or battery indicator light is solid white and the computer is not responding The computer is either in standby or hibernate mode or the display may not be responding e Press the power button until the computer turns off and then turn it back on e If the display is not responding press the power button until the computer turns off and then turn the computer back on e Press a key on the keyboard move the connected mouse or a finger on the touch pad or press the power button to resume normal operation e If the problem persists contact Dell see Contacting Dell on page 71 43 Solving Problems If the power
28. logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 3 Select the appropriate boot device from the list and press lt Enter gt 4 Follow the instructions on the screen to complete the recovery process Restoring Your Operating System Dell Factory Image Restore CAUTION Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer If possible back up the data before using this option Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem NOTE Dell Factory Image Restore may not be available in certain countries or on certain computers 61 Restoring Your Operating System K NOTE If Dell Factory Image Restore is not available on your computer use Dell DataSafe Local Backup see Dell DataSafe Local Backup on page 58 to restore your operating system Use Dell Factory Image Restore only as the last method to restore your operating system This option restores your hard drive to the operating state it was in when you purchased the computer Any programs or files added since you received your computer including data files are permanently deleted from the hard drive Data files include documents spreadsheets e mail messages digital photos music files and so on If possible back up all data be
29. lue screen appears CAUTION You might lose data if you are unable to perform an operating system shutdown If you are unable to get a response by pressing a key on your keyboard or moving your mouse press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer If a program is designed for an earlier Microsoft Windows operating system Run the Program Compatibility Wizard The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments To run the Program Compatibility Wizard Windows Vista 1 Click Start e Control Panel Programs Use an older program with this version of Windows 2 In the welcome screen click Next 3 Follow the instructions on the screen Windows 7 1 Click Start e Control Panel Programs Run programs made for previous versions of Windows 2 In the welcome screen click Next 3 Follow the instructions on the screen If you have other software problems e Back up your files immediately e Use a virus scanning program to check the hard drive or CDs Solving Problems e Save and close any open files or programs and shut down your computer through the Start menu e Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compa
30. nloads on page 49 support dell com the Service Manual at support dell com manuals K NOTE In some countries opening and replacing parts of your computer may void your warranty Check your warranty and return policies before working inside your computer If you need to find safety best practices information for your computer review Warranty information Terms and Conditions U S only Safety instructions Regulatory information Ergonomics information and End User License Agreement find your Service tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support find drivers and downloads readme files access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate information for last minute updates about technical changes to your computer or advanced technical reference material for technicians or experienced users Finding More Information and Resources See the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at www dell com regulatory_compliance the bottom of your computer the Dell Support Center To launch the Dell Support Center click the 4 icon in the taskbar support dell com 73 Basic Specifications This section provides information that you may need when setting up updatin
31. not be available in all regions Some of the software pre installed on your new computer do not include a backup CD or DVD This software is available at My Dell Downloads From this website you can download available software for reinstallation or create your own backup media To register and use My Dell Downloads 1 Go to downloadstore dell com media 2 Follow the instructions on the screen to register and download the software 3 Reinstall or create backup media of the software for future use Using Support Tools System Messages If your computer has an issue or error it may display a system message that will help you identify the cause and action needed to resolve the issue K NOTE If the message you received is not listed in the following examples see the documentation for either the operating system or the program that was running when the message appeared Alternatively you could see the Dell Technology Guide on your hard drive or at support dell com manuals or see Contacting Dell on page 71 for assistance Alert Previous attempts at booting this system have failed at checkpoint nnnn For help in resolving this problem please note this checkpoint and contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error Contact Dell see Contacting Dell on page 71 49 Using Support Tools CMOS checksum error Possible sys
32. ock 1 Right click the Dock and click Advanced Setting 2 Choose the desired option to personalize the Dock 39 Using Your Inspiron Laptop Dell DataSafe Online Backup K NOTE Dell DataSafe Online may not be available in all regions K NOTE A broadband connection is recommended for fast upload download speeds Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents like theft fire or natural disasters You can access the service on your computer using a password protected account For more information go to delldatasafe com To schedule backups 1 Double click the Dell DataSafe Online icon on the taskbar 2 Follow the instructions that appear on the screen 40 Solving Problems This section provides troubleshooting information for your computer If you cannot solve your problem using the following guidelines see Using Support Tools on page 48 or Contacting Dell on page 71 Beep Codes Your computer may emit a series of beeps during start up if there are errors or problems This series of beeps called a beep code identifies a problem Write down the beep code and contact Dell see Contacting Dell on page 71 K NOTE To replace parts see the Service Manual at support dell com manuals Beep Code One Two Three Four Five Six Seven Eight Possible Problem Poss
33. ome of the services are not always available in all locations outside the continental U S Call your local Dell representative for information on availability Technical Support and Customer Service Dell s support service is available to answer your questions about Dell hardware Our support staff use computer based diagnostics to provide fast accurate answers To contact Dell s support service see Before You Call on page 69 and Contacting Dell on page 71 Getting Help DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to www dell com dellconnect 65 Getting Help Online Services You can learn about Dell products and services on the following websites e www dell com e www dell com ap Asian Pacific countries only e www dell com jp Japan only e www euro dell com Europe only e www dell com la Latin American and Caribbean countries e www dell ca Canada only You can access Dell Support through the following websites and e mail addresses Dell Support websites e support dell com e support jp dell com Japan only e support euro dell com Europe only e supportapj dell com Asia Pacific only 66 Dell Support e mail addresses e mobile_support us dell com e support us dell com e
34. one connector Connects to a microphone or inputs signal for use with audio programs SD MMC MS Pro 7 in 1 media card reader Provides a fast and convenient way to view and share digital photos music videos and documents stored on the following digital media cards e Secure Digital SD memory card e Memory Stick e Secure Digital High Capacity SDHC card Memory Stick PRO e Multi Media Card MMC e xD Picture Card type M and type H e MMC NOTE Your computer ships with a plastic blank installed in the media card slot Blanks protect unused slots from dust and other particles Save the blank for use when no media card is installed in the slot Blanks from other computers may not fit your computer e USB 2 0 connectors 2 Connect to USB devices such as a mouse keyboard printer external drive or MP3 player Optical drive Plays or records CDs DVDs or Blu ray Discs optional Ensure that the side with print or writing is facing upward when placing discs on the optical drive tray Eject button Ejects the optical drive tray when pressed 21 Using Your Inspiron Laptop Left View Features G 1 2 3 4 5 6 22 Using Your Inspiron Laptop Security cable slot Attaches a commercially available security cable to the computer NOTE Before you buy a security cable ensure that it fits into the security cable slot on your compu
35. our computer available at support dell com K NOTE For more information on the operating system and features see support dell com MyNewDell Setting Up Your Inspiron Laptop Create System Recovery Media Recommended K NOTE It is recommended that you create a system recovery media as soon as you set up Microsoft Windows The system recovery media can be used to restore your computer to the operating state it was in when you purchased the computer while preserving data files without the need of the Operating System disc You can use the system recovery media if changes to the hardware software drivers or other system settings have left the computer in an undesirable operating state You will require the following to create the system recovery media e Dell DataSafe Local Backup e USB key with a minimum capacity of 8 GB or DVD R DVD R Blu ray Disc K NOTE Dell DataSafe Local Backup does not support rewritable discs 10 Setting Up Your Inspiron Laptop To create a system recovery media 1 Ensure that the AC adapter is connected see Connect the AC Adapter on page 6 2 Insert the disc or USB key in the computer 3 Click Start Programs Dell DataSafe Local Backup 4 Click Create Recovery Media 5 Follow the instructions on the screen K NOTE For information on using the system recovery media see System Recovery Media on page 60 11 Setting Up Your Inspiron Laptop Install the S
36. rams 2 Click Start e Control Panel 3 In the search box type network and then click Network and Sharing Center Set up a connection or network Connect to the Internet The Connect to the Internet window appears K NOTE If you do not know which type of connection to select click Help me choose or contact your ISP 4 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup Setting Up Your Inspiron Laptop Windows 7 1 Save and close any open files and exit any open programs 2 Click Start Control Panel 3 In the search box type network and then click Network and Sharing Center Set up a new connection or network Connect to the Internet The Connect to the Internet window appears K NOTE If you do not know which type of connection to select click Help me choose or contact your ISP 4 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup 19 Using Your Inspiron Laptop This section provides information about the features available on your Inspiron laptop Right View Features iQ ajil A 20 1 2 4 5 6 Using Your Inspiron Laptop qa Audio out Headphone connector Connects to a pair of headphones or to a powered speaker or sound system e Audio in Microph
37. right and left Move a finger right or left in the horizontal scroll zone extreme bottom of the touch pad Circular Scroll Allows you to scroll up and down or right and left To scroll up and down Move a finger in the vertical scroll zone extreme right of the touch pad in a counter clockwise circular motion to scroll up or clockwise circular motion to scroll down To scroll right and left Move a finger in the horizontal scroll zone extreme bottom of the touch pad in a clockwise circular motion to scroll right or counterclockwise circular motion to scroll left Zoom Allows you to increase or decrease the magnification of the screen content The zoom feature includes One finger zoom Allows you to zoom in or out To zoom in Move a finger up in the zoom zone extreme left of the touch pad To zoom out Move a finger down in the zoom zone extreme left of the touch pad Using Your Inspiron Laptop 29 Using Your Inspiron Laptop Multimedia Control Keys The multimedia control keys are located on the function key row on the keyboard To use the multimedia controls press the required key You can configure the multimedia control keys on the keyboard using the Function Key Behavior in the System Setup BIOS utility or the Windows Mobility Center System Setup BIOS Utility 1 Press lt F2 gt during POST Power On Self Test to enter the System Setup BIOS utility 2 In the Function Key Beha
38. se Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own March 2010 P N YXKVH Rev A00 Contents Setting Up Your Inspiron Laptop 5 Touch Pad Gestures 28 Before Setting Up Your Computer 5 Multimedia Control Keys 30 Connect the AC Adapter 6 Using the Optical Drive 32 Connect the Network Cable Optional 7 Display Features 005 34 Press the Power Button 8 Dell Extended Battery Life 36 Set Up Microsoft Windows 9 Removing and Replacing the Battery 36 Create System Recovery Media Software Features 38 Recommended 2005 10 Dell Doek oono oon 39 Install the SIM Card Optional 12 Dell DataSafe Online Backup 40 Enable or Disable Wireless Optional 14 Solving Problems 5 41 Connect to the Internet Optional 16 Been Colere ea a E 41 Using Your Inspiron Laptop 20 Network Problems ee 42 Right View Features 20 Power Problems cceeeeee 43 Front View Features 00 24 Memory Problems s0eeees 45 Computer Base and Keyboard Features 2
39. sists contact Dell see Contacting Dell on page 71 Solving Problems If you experience other memory problems e Ensure that you are following the memory installation guidelines see the Service Manual at support dell com manuals e Check if the memory module is compatible with your computer Your computer supports DDR3 memory For more information about the type of memory supported by your computer see Basic Specifications on page 74 e Reseat the memory modules see the Service Manual at support dell com manuals to ensure that your computer is successfully communicating with the memory e Run the Dell Diagnostics see Dell Diagnostics on page 52 e If the problem persists contact Dell see Contacting Dell on page 71 45 Solving Problems Lockups and Software Problems If the computer does not start up Ensure that the AC adapter is firmly connected to the computer and to the electrical outlet If a program stops responding End the program 1 Press lt Ctrl gt lt Shift gt lt Esc gt simultaneously 2 Click Applications 3 Click the program that is no longer responding 4 Click End Task If a program crashes repeatedly Check the software documentation If necessary uninstall and then reinstall the program K NOTE Software usually includes installation instructions in its documentation or on the CD 46 If the computer stops responding or a solid b
40. ssing any of the preceding requirements will be refused at Dell s receiving dock and returned to you Getting Help Before You Call K NOTE Have your Express Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently You may also be asked for your Service Tag Locating Your Service Tag The Service Tag for your computer can be found on a label on the bottom of your computer 1 amt 1 Service Tag 69 Getting Help Remember to fill out the following Diagnostics Checklist If possible turn on your computer before you call Dell for assistance and call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available 70 Diagnostic Checklist e Name e Date e Address e Phone number e Service Tag bar code on the back or bottom of the computer e Express Service Code e Return Material Authorization Number if provided by Dell support technician e Operating system and version e Devices e Expansion cards e Are you connected to a network Yes No e Network version and network adapter e Programs and versions See your operating system documentation to determine the contents of the computer s start up files If th
41. stalled on your computer if you ordered it at the time of purchase Dell DataSafe Local Backup Professional provides additional features that allow you to e Backup and restore your computer based on file types e Backup files to a local storage device e Schedule automated backups To upgrade to Dell DataSafe Local Backup Professional 1 Double click the Dell DataSafe Local Backup icon amp on the taskbar 2 Click UPGRADE NOW 3 Follow the instructions on the screen to complete the upgrade 60 System Recovery Media ZA CAUTION Although the system recovery media is designed to preserve the data files on your computer it is recommended that you backup your data files before using the system recovery media You can use the system recovery media created using Dell DataSafe Local Backup to return your hard drive to the operating state it was in when you purchased the computer while persevering the data files on your computer Use the system recovery media in case of e Operating system failure that prevents the use of recovery options that are installed on your computer e Hard drive failure that prevents data from being recovered To restore the factory image of your computer using the system recovery media 1 Insert the system recovery disc or USB key and restart the computer 2 When the DELL logo appears press lt F12 gt immediately K NOTE If you wait too long and the operating system
42. t 30 minutes or more Do you want to continue Recommended Using Support Tools c If you are experiencing memory issues press lt y gt otherwise press lt n gt The following message appears Booting Dell Diagnostic Utility Partition Press any key to continue d Press any key to go to the Choose An Option window If PSA is not invoked Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive 4 Select the test you want to run 53 Using Support Tools 5 If a problem is encountered during a test a message appears with an error code and a description of the problem Write down the error code and problem description and contact Dell see Contacting Dell on page 71 K NOTE The Service Tag for your computer is displayed at the top of each test screen The Service Tag helps you identify your computer when you contact Dell 6 When the tests are complete close the test screen to return to the Choose An Option window 7 To exit the Dell Diagnostics and to restart the computer click Exit 54 Starting Dell Diagnostics From the Drivers and Utilities Disc K NOTE The Drivers and Utilities disc may not ship with your computer 1 Insert the Drivers and Utilities disc 2 Shut down and restart the computer When the DELL logo appears press lt F12 gt immediately K NOTE If you wait too long and the operating system logo appears
43. tem board failure or Real Time Clock RTC battery low Replace the coin cell battery see the Service Manual at support dell com manuals or contact Dell see Contacting Dell on page 71 CPU fan failure CPU fan has failed Replace the CPU fan see the Service Manual at support dell com manuals Hard disk drive failure Possible hard drive failure during POST Contact Dell see Contacting Dell on page 71 Hard disk drive read failure Possible hard drive failure during HDD boot test Contact Dell see Contacting Dell on page 71 Keyboard failure Keyboard failure or loose cable To replace the keyboard see the Service Manual at support dell com manuals 50 No boot device available No bootable partition on hard drive the hard drive cable is loose or no bootable device exists e f the hard drive is your boot device ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device e Enter system setup and ensure that the boot sequence information is correct see the Dell Technology Guide on your hard drive or at support dell com manuals No timer tick interrupt A chip on the system board might be malfunctioning or there might be a system board failure See the Service Manual at support dell com mauals or contact Dell for assistance see Contacting Dell on page 71 USB over current error Disconnect the USB device Your USB
44. ter AC adapter connector Connects to the AC adapter to power the computer and charge the battery IOI VGA connector Connects to a monitor or projector Network connector Connects your computer to a network or a broadband device if you are using a wired network pon HDMI connector Connects to a TV for both 5 1 audio and video signals NOTE When used with a monitor only the video signal is read lt USB 2 0 connector Connects to USB devices such as a mouse keyboard printer external drive or MP3 player 23 Using Your Inspiron Laptop Front View Features 123 24 Using Your Inspiron Laptop 1 Oo Power indicator light Indicates the following power states e Solid white The computer is on e Breathing white The computer is in standby mode e Off The computer is off or in hibernate state 2 6 Hard drive activity light Turns on when the computer reads or writes data A blinking light indicates hard drive activity 3 Battery indicator light Indicates the following states when the computer is powered using either the AC adapter or the battery Indicator light Computer state s Battery charge level status AC adapter solid white on off standby hibernate lt 98 off on off standby hibernate gt 98 Battery solid amber on standby lt 10 off on off standby hibernate gt 10 NOTE The battery is charging when the computer is powered
45. the device that you want to test displays in the system setup program and is active Press lt F2 gt during POST Power On Self Test to enter the System Setup BIOS utility Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc 52 Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive K NOTE If your computer cannot display a screen image contact Dell see Contacting Dell on page 71 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly 2 Turn on or restart your computer 3 When the DELL logo appears press lt F12 gt immediately Select Diagnostics from the boot menu and press lt Enter gt This may invoke the Pre Boot System Assessment PSA on your computer K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again K NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from the Drivers and Utilities disc If PSA is invoked a The PSA starts running tests b If the PSA completes successfully the following message appears No problems have been found with this system so far Do you want to run the remaining memory tests This will take abou
46. tible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information Ensure that the program is installed and configured properly Verify that the device drivers do not conflict with the program If necessary uninstall and then reinstall the program 47 Dell Support Center The Dell Support Center helps you find the service support and system specific information you need To launch the application click the 4 icon in the taskbar Alerts technical support alerts relevant to your computer Assistance from Dell Technical Support with DellConnect The Dell Support Center home page displays your Customer Service Training and computer s model number service tag express Tutorials How To Help with service code and service contact information Solution Station and Online Scan with PC CheckUp About Your System System Documentation Warranty Information System Information Upgrades amp Accessories The home page also provides links to access Self Help Troubleshooting Security System Performance Network Internet Backup Recovery and Windows operating system For more information about Dell Support Center and available support tools click the Services tab at support dell com 48 My Dell Downloads K NOTE My Dell Downloads may
47. using an AC adapter 4 Analog microphone Built in microphone for conferencing and chatting 25 Using Your Inspiron Laptop Computer Base and Keyboard Features 26 Using Your Inspiron Laptop 1 oO Power button Turns the computer on or off when pressed 2 Function key row The wireless enable and disable key brightness increase and decrease keys multimedia keys and the touch pad enable or disable key are located in this row For more information on the multimedia keys see Multimedia Control Keys on page 30 3 Touch pad Provides the functionality of a mouse to move the cursor drag or move selected items and left click by tapping the surface It supports the Scroll and Zoom features For more information see Touch Pad Gestures on page 28 NOTE To enable or disable the touch pad press the key on the function key row on the keyboard 4 Touch pad buttons 2 Provide left click and right click functions like those on a mouse 27 Using Your Inspiron Laptop Touch Pad Gestures Scroll Allows you to scroll through content The scroll feature includes Traditional Scroll Allows you to scroll up and down or right and left To scroll up and down Move a finger up or down in the vertical scroll zone extreme right of the touch pad To scroll
48. vior select Multimedia Key First or Function Key First The options in the Function Key Behavior setting are Multimedia Key First This is the default setting Pressing any multimedia control key performs the associated multimedia action For function key press lt Fn gt the required function key Function Key First Pressing any function key performs the associated function For multimedia action press lt Fn gt the required multimedia control key K NOTE The Multimedia Key First option is active only in the operating system Windows Mobility Center 1 Press lt gt lt X gt keys to launch the Windows Mobility Center 2 In the Function Key Row select Function Key or Multimedia Key 30 Using Your Inspiron Laptop EA P IC 4 F8 F9 iL Ed Mute the sound Kd Play the previous track or chapter m Decrease the volume level Il_ Play or pause m Increase the volume level pp Play the next track or chapter 31 Using Your Inspiron Laptop Using the Optical Drive CAUTION Do not press down on the optical drive tray when you open or close it Keep the optical drive tray closed when you are not using the optical drive ZA CAUTION Do not move the computer while playing or recording a disc The optical drive plays or records CDs DVDs and Blu ray Discs optional Ensure that the side with print or writing is facing upward when placing discs on the optical drive tray To place a
49. ystem 63 Getting Help If you experience a problem with your computer you can complete the following steps to diagnose and troubleshoot the problem 1 64 See Solving Problems on page 41 for information and procedures that pertain to the problem your computer is experiencing See the Dell Technology Guide available on your hard drive or at support dell com manuals for more troubleshooting information See Dell Diagnostics on page 52 for procedures on how to run Dell Diagnostics Fill out the Diagnostic Checklist on page 70 Use Dell s extensive suite of online services available at Dell Support support dell com for help with installation and troubleshooting procedures See Online Services on page 66 for a more extensive list of Dell Support online 6 If the preceding steps have not resolved the problem see Before You Call on page 69 K NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures K NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter your Express Service Code to route the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions K NOTE S
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