Dell Inspiron N4030 User's Manual
Contents
1. 42 Left View 20 Power 43 Front View 22 Memory 44 Status Lights and Indicators 24 Lockups and Software Problems 45 Contents Using Support Tools 48 Dell Support 48 My Dell Downloads 49 System 49 Hardware Troubleshooter 51 Dell Diagnostics 51 Restoring Your Operating System 56 System Restore 57 Dell DataSafe Local Backup 58 System Recovery Media 61 Dell Factory Image Restore 62 Getting 64 Technical Support and Customer SOIVICB osea REDE GU DRE AUR RE on ane 65 DellConnact icis ec ber Rena 65 Online 66 Automated Order Status Service 67 Product Information 67 Returning Items for Repair Under Warranty or for Credit 68 Before You 70 Contacting 72 Finding More Information and Resources 74 Specifications 76 Appendix 2 2 0c0d6 0 0008 we Re Rm 83 Macrovision Product Notice 83 Inf2. Solving Problems Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information Ensure that the program is installed and configured properly Verify that the device drivers do not conflict with the program f necessary uninstall and then reinstall the program 47 Dell Support Center The Dell Support Center helps you find the service support and system specific information you need To launch the application click the iconin the taskbar Alerts technical support alerts relevant to your computer Assistance from Dell Technical Support with DellConnect The Dell Support Center home page displays Customer Service Training and your computer s model number service tag Tutorials How To Help with express service code and service contact Solution Station and Online information Scan with PC CheckUp The home page also provides links to access About Your System System Documentation Warranty Information System Information Upgrades amp Accessories Self Help Troubleshooting Security System Performance Network Internet Backup Recovery and Windows For more information about Dell Su
3. CPU fan failure CPU fan has failed Replace the CPU fan see the Service Manual at support dell com manuals Hard disk drive failure Possible hard drive failure during POST Contact Dell see Contacting Dell on page 72 Hard disk drive read failure Possible hard drive failure during HDD boot test Contact Dell see Contacting Dell on page 72 No boot device available No bootable partition on hard drive the hard drive cable is loose or no bootable device exists e f the hard drive is your boot device ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device 50 Enter system setup and ensure that the boot sequence information is correct see the Dell Technology Guide on your hard drive or at support dell com manuals CAUTION Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range Dell recommends that you back up your data regularly A parameter out of range may or may not indicate a potential hard drive problem S M A R T error possible hard drive failure Contact Dell see Contacting Dell on page 72 Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured you can use the Hardware Troubleshooter to resolve the incompatibility To start the Hardware Troubleshooter 1 Click Start Help an
4. Dell DataSafe Local Backup 4 Click Create Recovery Media 5 Follow the instructions on the screen K NOTE For information on using the system recovery media see System Recovery Media on page 61 11 Setting Up Your Inspiron Laptop Enable or Disable Wireless Optional Setting Up Your Inspiron Laptop K NOTE The wireless feature is available on your computer only if you ordered a WLAN card atthe time of purchase For more information on the cards supported by your computer see Specifications on page 76 To enable wireless 1 Ensure that your computer is turned on 2 Press the wireless key on the function key row the keyboard A confirmation of your selection appears on the screen Wireless enabled e Wireless disabled v To disable wireless Press the wireless key on the function key row on the keyboard again to turn off all radios K NOTE The wireless key allows you to quickly turn off wireless radios Wi Fi and Bluetooth such as when you are asked to disable all wireless radios on an airplane flight 13 Setting Up Your Inspiron Laptop Connect to the Internet Setting Up a Wired Connection f you are using a dial up connection Optional connect the telephone line to the optional To connect to the Internet you need an external external USB modem and to the telephone modem or network connection and
5. Optical drive eject button Opens the optical drive tray when pressed 6 Optical drive Plays or records CDs and DVDs For more information see Using the Optical Drive on page 32 21 Using Your Inspiron Laptop Front View Features CUP 22 Using Your Inspiron Laptop 1 o Power indicator light Indicates the power states For more information on the power indic ator light see Status Lights and Indicators on page 24 2 8 Hard drive activity light Turns on when the computer reads or writes data A white light 3 indicates hard drive activity CAUTION To avoid loss of data never turn off the computer while the hard drive activity light is active Battery status light Turns on steadily or blinks to indicate the battery charge status For more information on the battery status light see Status Lights and Indicators on page 24 NOTE The battery is charging when the computer is powered using the AC adapter 4 Analog microphone Provides quality sound for video conferencing and voice recording 5 somme MsiPro 5 in 1 Media Card Reader Provides a fast and convenient way to view and share digital photos music videos and documents stored on the memory cards NOTE Your computer ships with a plastic blank installed in the media card slot Blanks protect unus insta ed slots from dust and other particles Save the blank for use wh
6. Right click the Dock click Add Category 1 Right click the category or icon on the Dock The Add Edit Category window is displayed and click Delete shortcut or Delete category 2 Enter a title for the category in the Title field 2 Follow the instructions on the screen 3 Select an icon for the category from the Personalize the Dock Select an image box 1 Right click the Dock and click Advanced 4 Click Save Setting Add an Icon 2 Choose the desired option to personalize the Drag and drop the icon to the Dock or a Dock category 40 Solving Problems This section provides troubleshooting information for your computer If you cannot Beep Code Possible Problem solve your problem using the following One Possible system board failure guidelines see Using Support Tools on BIOS ROM checksum failure page 48 or Contacting Dell on page 72 Two No RAM detected AN WARNING Only trained service NOTE If you installed or personnel should remove the computer replaced the memory module cover See the Service Manual at ensure that the memory module support dell com manuals for advanced is seated properly service instructions Three Possible system board failure Beep Codes Chipset error Your computer might emit a series of beeps during Four RAM read write failure start up if there are errors or problems This series Five Real fime Clock failure of beeps called a beep code identifies a problem Write down the
7. connected to the computer and remove any newly added internal hardware NOTE Do not disconnect the keyboard mouse or the power cable 3 Turn on your computer Restoring Your Operating System 4 When the DELL logo appears press lt F8 gt several times to access the Advanced Boot Options window K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 5 Select Repair Your Computer 6 Select Dell DataSafe Restore and Emergency Backup from the System Recovery Options menu and follow the instructions on the screen K NOTE The restoration process might take an hour or more depending on the size of the data to be restored NOTE For more information see the knowledge base article 353560 at support dell com 59 Restoring Your Operating System Upgrading to Dell DataSafe Local To upgrade to Dell DataSafe Local Backup Backup Professional Professional E NOTE Dell DataSafe Local Backup 1 Double click the Dell DataSafe Local Backup Professional may be installed on your icon on the taskbar computer if you ordered it at the time of 2 Click UPGRADE NOW purchase 3 Follow the instructions on the screen to Dell DataSafe Local Backup Professional complete the upgrade provides additional features that allow you to Backup and restore your computer based on file types Backup
8. a copy of the invoice and a letter describing the reason for the return Include a copy of the Diagnostics Checklist see Diagnostic Checklist on page 71 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 51 Include any accessories that belong with the item s being returned AC adapter cable software guides and so on if the return is for credit Getting Help 5 Pack the equipment to be returned in the original or equivalent packing materials K NOTE You are responsible for paying shipping expenses You are also responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C 0 D packages are not accepted K NOTE Returns that are missing any of the preceding requirements will be refused at Dell s receiving dock and returned to you 69 Getting Help Before You Call 2 NOTE Have your Express Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently You may also be asked for your Service Tag Locating Your Service Tag The Service Tag for your computer can be found on a label at the bottom of your computer 1 Service Tag 70 Remember to fill out the following Diagnostic Checklist If possible turn on your computer before you call Dell for assistance and call from a telephone at
9. at support dell com for help with installation and troubleshooting procedures See Online Services on page 66 for a more extensive list of Dell Support online 64 6 If the preceding steps have not resolved the problem see Before You Call on page 70 K NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures K NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter your Express Service Code to route the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions K NOTE Some of the services are not always available in all locations outside the continental U S Call your local Dell representative for information on availability Technical Support and Customer Service Dell s support service is available to answer your questions about Dell hardware Our support staff use computer based diagnostics to provide fast accurate answers To contact Dell s support service see Before You Call on page 70 and then see the contact information for your region or go to support dell com Getting Help DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your
10. beep code and contact Dell see Six Video card or chip failure Contacting Dell on page 72 Seven Processor failure K NOTE To replace parts see the Service Eight Display failure Manual at support dell com manuals 41 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost The wireless router is offline or wireless has been disabled on the computer Ensure that wireless is enabled on your computer see Enable or Disable Wireless on page 12 Check your wireless router to ensure it is powered on and connected to your data source cable modem or network hub Re establish your connection to the wireless router see Setting Up a Wireless Connection on page 15 Interference may be blocking or interrupting your wireless connection Try moving the computer closer to your wireless router 42 Wired Connections If the wired network connection is lost The cable is loose or damaged Check the cable to ensure itis plugged in and not damaged Power Problems If the power indicator light is off The computer is turned off in hibernate mode or not receiving power Press the power button The computer resumes normal operation if it is off or in hibernate mode Reseat the AC adapter into both the power connector on the computer and the electrical outlet e f the AC adapter is plugged into a power strip ensure that the power strip is plugged
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12. computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to www dell com dellconnect 65 Getting Help Online Services You can learn about Dell products and services on the following websites www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www dell com la Latin American and Caribbean countries www dell ca Canada only You can access Dell Support through the following websites and e mail addresses Dell Support websites support dell com support jp dell com Japan only support euro dell com Europe only supportapj dell com Asia Pacific only 66 Dell Support e mail addresses e mobile supportGus dell com support us dell com la techsupport dell com Latin America and Caribbean countries only apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses e apmarketingGdell com Asian Pacific countries only e sales canadaGdell com Canada only Anonymous file transfer protocol FTP ftp dell com Log in as user anonymous and use your e mail address as your password Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information
13. files to a local storage device e Schedule automated backups 60 System Recovery Media A CAUTION Although the system recovery media is designed to preserve the data files on your computer it is recommended that you backup your data files before using the system recovery media You can use the system recovery media created using Dell DataSafe Local Backup to return your hard drive to the operating state it was in when you purchased the computer while persevering the data files on your computer Use the system recovery media in case of Operating system failure that prevents the use of recovery options that are installed on your computer Hard drive failure that prevents data from being recovered Restoring Your Operating System To restore the factory image of your computer using the system recovery media 1 Insert the system recovery disc or USB key and restart the computer 2 When the DELL logo appears press lt F12 gt immediately K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 3 Select the appropriate boot device from the list and press lt Enter gt 4 Follow the instructions on the screen to complete the recovery process 61 Restoring Your Operating System Dell Factory Image Restore CAUTION Using Dell Factory Image Restore permanently deletes all da
14. into an electrical outlet and that the power strip is turned on Temporarily bypass power protection devices power strips and power extension cables to verify that the computer turns on properly Ensure that the electrical outlet is working by testing it with another device such as a lamp Solving Problems Check the AC adapter connections If the AC adapter has a light ensure that the light on the AC adapter is on e f the problem persists contact Dell see Contacting Dell on page 72 If the power indicator light is solid white and the computer is not responding The display may not be responding Press the power button until the computer turns off and then turn it back on If the problem persists contact Dell see Contacting Dell on page 72 If the power indicator light is breathing white The computer is in standby mode or the display may not be responding Press a key on the keyboard move the connected mouse or a finger on the touch pad or press the power button to resume normal operation 43 Solving Problems e f the display is not responding press the power button until the computer turns off and then turn it back on e f the problem persists contact Dell see Contacting Dell on page 72 If you encounter interference that hinders reception on your computer An unwanted signal is creating interference by interrupting or blocking other signals Some possible cau
15. needed to locate and report on your order If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call for your region see Contacting Dell on page 72 Getting Help Product Information If you need information about additional products available from Dell or if you would like to place an order visit www dell com For the telephone number to call for your region or to speak to a sales specialist see Contacting Dell on page 72 67 Getting Help Returning Items for Repair Under Warranty or for Credit Prepare all items being returned whether for repair or credit as follows K NOTE Before you return the product to Dell make sure to back up any data on the hard drive and on any other storage device in the product Remove any and all confidential proprietary and personal information as well as removable media such as CDs and media cards Dell is not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media that may be included with your return 68 1 Call Dell to obtain a Return Material Authorization Number and write it clearly and prominently on the outside of the box For the telephone number to call your region see Contacting Dell on page 72 Include
16. or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available Getting Help Diagnostic Checklist Name Date Address Phone number Service Tag bar code on the back or bottom of the computer Express Service Code Return Material Authorization Number if provided by Dell support technician Operating system and version Devices Expansion cards Are you connected to a network Yes No Network version and network adapter Programs and versions 71 Getting Help See your operating system documentation to determine the contents of the computer s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell Error message beep code or diagnostic code Description of problem and troubleshooting procedures you performed 72 Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some service
17. INSPIRON SETUP GUIDE YOURS IS HERE INSPIRON SETUP GUIDE Regulatory model P07G series Regulatory type P07G001 P07G003 Notes Cautions and Warnings L NOTE A NOTE indicates important information that helps you make better use of your computer CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem Z N WARNING A WARNING indicates a potential for property damage personal injury or death If you purchased a Dell n Series computer any references in this document to Microsoft Windows operating systems are not applicable Information in this document is subject to change without notice 2010 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo YOURS IS HERE Solution Station Inspiron and DellConnect are trademarks of Dell Inc Intel Pentium and Celeron are registered trademarks and Core is a trademark of Intel Corporation in the U S and other countries AMD AMD Sempron AMD Athlon AMD Turion and ATI Mobility Radeon are trademarks of Advanced Micro Devices Inc Microsoft Windows Windows Vista and the Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Ubuntu is the registered trademark o
18. ad or copy pictures and video files from portable devices such as digital cameras and cell phones Optional software applications enable you to organize and create music and video files that can be recorded to disc saved on portable products such as MP3 players and handheld entertainment devices or played and viewed directly on connected TVs projectors and home theater equipment Dell DataSafe Online Backup K NOTE Dell DataSafe Online may not be available in all regions K NOTE A broadband connection is recommended for fast upload download speeds Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents like theft fire or natural disasters You can access the service on your computer using a password protected account Using Your Inspiron Laptop For more information go to delldatasafe com To schedule backups 1 Double click the Dell DataSafe Online icon on the taskbar 2 Follow the instructions that appear on the screen 39 Using Your Inspiron Laptop Dell Dock The Dell Dock is a group of icons that provides easy access to frequently used applications files and folders You can personalize the Dock by Adding or removing icons Changing the color and location of the Dock Grouping related icons into categories Changing the behavior of the icons S eaevgat Add a Category Remove a Category or Icon 1
19. an Internet wall connector before you set up your Service Provider ISP Internet connection If an external USB modem or WLAN adapter If you are using a DSL or cable satellite is not a part of your original order you can modem connection contact your ISP purchase one at www dell com or cellular telephone service for setup instructions To complete setting up your wired Internet connection follow the instructions in Setting Up Your Internet Connection on page 16 14 Setting Up a Wireless Connection K NOTE To set up your wireless router see the documentation that shipped with your router Before you can use your wireless Internet connection you need to connect to your wireless router To set up your connection to a wireless router Windows Vista 1 Ensure that wireless is enabled on your computer see Enable or Disable Wireless on page 12 2 Save and close any open files and exit any open programs 3 Click Start 4 Follow the instructions on the screen to complete the setup Setting Up Your Inspiron Laptop Windows 7 1 Ensure that wireless is enabled on your computer see Enable or Disable Wireless on page 12 Save and close any open files and exit any open programs Click Start 5 EM Control Panel 4 In the search box type network and then click Network and Sharing Center Connect to a network Follow the instructions on the s
20. ance of your computer it is recommended that you download and install the latest BIOS and drivers for your computer available at support dell com K NOTE For more information on the operating system and features see support dell com MyNewDell Set Up Ubuntu To set up Ubuntu for the first time follow the instructions on the screen See the Ubuntu documentation for more operating system specific information Setting Up Your Inspiron Laptop Create System Recovery Media Recommended 2 NOTE It is recommended that you create a system recovery media as soon as you set up Microsoft Windows The system recovery media can be used to restore your computer to the operating state it was in when you purchased the computer while preserving data files without the need of the Operating System disc You can use the system recovery media if changes to the hardware software drivers or other system settings have left the computer in an undesirable operating state You will require the following to create the system recovery media Dell DataSafe Local Backup USB key with a minimum capacity of 8 GB or DVD R DVD R Blu ray Disc NOTE Dell DataSafe Local Backup does not support rewritable discs 10 Setting Up Your Inspiron Laptop To create a system recovery media 1 Ensure that the AC adapter is connected see Connect the AC Adapter on page 6 2 Insert the disc or USB key in the computer 3 Click Start 9 Programs
21. c to reinstall only the operating system on your computer K NOTE The Operating System disc may not ship with your computer 56 System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state without affecting data files if changes to the hardware software or other system settings have left the computer in an undesirable operating state Any changes that System Restore makes to your computer are completely reversible CAUTION Make regular backups of your data files System Restore does not monitor your data files or recover them Restoring Your Operating System Starting System Restore 1 Click Start 2 In the Start Search box type System Restore and press lt Enter gt K NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 3 Click Next and follow the instructions on the screen In the event that System Restore did not resolve the issue you may undo the last system restore 57 Restoring Your Operating System Undoing the Last System Restore Dell DataSafe Local Backup K NOTE Before you undo the last system CAUTION Using Dell DataSafe Local restore save and close all open files and Backup permanently removes any opal programs Donut alter apen programs or drivers installed aft
22. cal drive tray when you open or close it Keep the optical drive tray closed when you are not using the drive AN CAUTION Do not move the computer while playing or recording a disc This optical drive plays or records CDs and DVDs Ensure that the side with print or writing is facing up when placing discs on the optical drive tray To place a disc in the optical drive 1 Press the eject button on the optical drive 2 Pull out the optical drive tray 3 Place the disc label side up in the center of the optical drive tray and snap the disc onto the spindle 4 Push the optical drive tray back into the drive 32 wo disc spindle optical drive tray eject button Using Your Inspiron Laptop 33 Using Your Inspiron Laptop Display Features D 34 Using Your Inspiron Laptop 1 Camera activity indicator Indicates if the camera is on or off A solid white light indicates camera activity 2 Camera Built in camera for video capture conferencing and chat 3 Display Your display can vary based on selections you made when purchasing your computer For more information about displays see the Dell Technology Guide on your hard drive or at support dell com manuals 35 Using Your Inspiron Laptop Removing and Replacing the Battery WARNING Before you begin any of the procedures in this section follow the safety instructions that shipped w
23. ch type of connection to select click Help me choose or contact your ISP 4 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup 17 Using Your Inspiron Laptop This section provides information about the features available on your Inspiron laptop Right View Features 18 Using Your Inspiron Laptop 1 A Audio out Headphone connector Connects to a pair of headphones or to a powered speaker or sound system 2 9 Audio in Microphone connector Connects microphone inputs signal for use with audio programs 3 USB 2 0 connectors 2 Connect to USB devices such as a mouse keyboard printer external drive or MP3 player 4 iG VGA connector Connects to a monitor or projector 19 Using Your Inspiron Laptop Left View Features 11 TT 1 20 Using Your Inspiron Laptop AC adapter connector Connects to the AC adapter to power the computer and charge the battery USB 2 0 connector Connects to USB devices such as mouse keyboard printer external drive or MP3 player Network connector Connects your computer a network or a broadband device if you are using a wired network Optical drive light Blinks when you press the optical drive eject button or when you insert a disc and it is being read
24. creen to complete the setup 15 Setting Up Your Inspiron Laptop Setting Up Your Internet Connection ISPs and ISP offerings vary by country Contact your ISP for offerings available in your country If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the service status or try connecting again later Have your ISP information ready If you do not have an ISP the Connect to the Internet wizard can help you get one 16 To set up your Internet connection Windows Vista 1 Save and close any open files and exit any open programs 2 Click Start 65 Control Panel 3 In the search box type network and then click Network and Sharing Center Set up a connection or network Connect to the Internet The Connect to the Internet window appears K NOTE If you do not know which type of connection to select click Help me choose or contact your ISP 4 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup Setting Up Your Inspiron Laptop Windows 7 1 Save and close any open files and exit any open programs 2 Click Start e Control Panel 3 In the search box type network and then click Network and Sharing Center Set up a new connection or network Connect to the Internet The Connect to the Internet window appears K NOTE If you do not know whi
25. d Support 2 Type hardware troubleshooter in the search field and press lt Enter gt to start the search 3 In the search results select the option that best describes the problem and follow the remaining troubleshooting steps Using Support Tools Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems on page 45 and run the Dell Diagnostics before you contact Dell for technical assistance It is recommended that you print these procedures before you begin K NOTE Dell Diagnostics works only on Dell computers K NOTE The Drivers and Utilities disc is optional and may not ship with your computer Ensure that the device that you want to test displays in the system setup program and is active Press F2 during POST Power On Self Test to enter the System Setup BIOS utility Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc 51 Using Support Tools Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive K NOTE If your computer cannot display a screen image contact Dell see Contacting Dell on page 72 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly 2 Turn on or restart your computer 3 When the DELL logo appears press lt F12 gt immediately Selec
26. ecified for use with your computer See the safety information that shipped with your computer Input voltage Input current Input frequency Output power Output current 65W 90W 100 240 VAC 15 A 1 6 A 1 7 A 50 60 Hz 65 W or 90 W 4 43 A maximum at 4 second pulse 3 34 A continuous 5 62 A maximum at 4 second pulse 4 62 A continuous AC Adapter Rated output voltage Temperature range Operating Storage Physical Height Width Depth Weight with 6 cell battery Specifications 19 5 4 1 VDC 0 to 40 C 32 to 104 F 40 to 70 C 40 to 158 F 32 10 to 32 80 mm 1 26 to 1 29 inches 340 00 mm 13 38 inches 244 00 mm 9 61 inches configurable to less than 2 22 kg 4 90 Ib 81 Specifications Computer Environment Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity maximum Operating 1096 to 9096 noncondensing Storage 596 to 9596 noncondensing Maximum vibration using a random vibration spectrum that simulates user environment 0 66 GRMS 1 30 GRMS Operating Non Operating 82 Computer Environment Maximum shock for operating measured with Dell Diagnostics running on the hard drive and a 2 ms half sine pulse for non operating measured with hard drive in head parked position and a 2 ms half sine pulse Operating 110 G Non Operating 1606 Altit
27. en no media card is lled in the slot blanks from other computers may not fit in your computer 23 Using Your Inspiron Laptop Status Lights and Indicators Battery Status Light Indicator light status Computer state s AC adapter solid white on standby off hibernate off on standby off hibernate Battery solid amber on standby off on standby off hibernate off hibernate Battery charge level lt 98 gt 98 lt 10 gt 10 lt 10 K NOTE The battery is charging when the computer is powered using the AC adapter 24 Using Your Inspiron Laptop Power Indicator Light Indicator light status Computer state s solid white on breathing white standby off off hibernate K NOTE For information on power problems see Power Problems on page 43 25 Using Your Inspiron Laptop Computer Base and Keyboard Features 26 TTTTTT TT TTT TT LT Rae Ie 2 T Using Your Inspiron Laptop 1 o Power button Turns the computer on or off when pressed 2 Function key row The wireless enable or disable key brightness increase and decrease keys multimedia keys and the touch pad enable or disable key are located in this row For more information on the multimedia keys see Multimedia Control Keys on page 30 3 Touch pad buttons 2 Provide left click and right click fu
28. er you or delete files placidi received your computer Prepare backup system restoration is complete media of applications you need to install 1 Click Start on your computer before using Dell 2 Inthe search box type System Restore DataSafe Local Backup Use Dell DataSafe and press lt Enter gt Local Backup only if System Restore did 3 Click Undo my last restoration click Next not resolve your operating system problem and follow the instructions on the screen CAUTION Although Dell Datasafe Local Backup is designed to preserve the data files on your computer it is recommended that you backup your data files before using the Dell DataSafe Local Backup NOTE Dell DataSafe Local Backup may not be available in all regions K NOTE If Dell DataSafe Local Backup is not available on your computer use Dell Factory Image Restore see Dell Factory Image Restore on page 62 to restore your operating system 58 You can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your computer while preserving the data files Dell DataSafe Local Backup allows you to Backup and restore your computer to an earlier operating state Create system recovery media Dell DataSafe Local Backup Basic To restore the factory image while preserving the data files 1 Turn off your computer 2 Disconnect all the devices USB drive printer etc
29. f Canonical Ltd Blu ray Disc is a trademark of the Blu ray Disc Association Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own February 2010 P N P1M49 Rev A00 Contents Setting Up Your Inspiron Laptop 5 Computer Base and Keyboard Features 26 Before Setting Up Your Computer 5 Touch Pad Gestures 28 Connectthe AC Adapter 6 Multimedia Control 30 Connect the Network Cable Optional 7 Using the Optical Drive 32 Press the Power Button 8 Display Features 34 Set Up the Operating System 9 Removing and Replacing the Battery 36 Create System Recovery Media Software Features 38 10 Dell DataSafe Online 39 Enable or Disable Wireless Optional 12 E hc ob cid oka ll vella 40 Connect tothe Internet Optional n Solving Problems 41 Using Your Inspiron Laptop 18 Beep Codes 41 Right View 18 Network
30. ith your computer WARNING Using an incompatible battery may increase the risk of fire or explosion This computer should only use a battery purchased from Dell Do not use batteries from other computers WARNING Before removing the battery shut down the computer and remove external cables including the AC adapter To remove the battery 1 Turn off the computer and turn it over 2 Slide the battery release latch to the unlock position 3 Slide the battery out of the battery bay To replace the battery Slide the battery into the battery bay until it clicks into place 36 1 battery release latch 2 battery Using Your Inspiron Laptop AN 37 Using Your Inspiron Laptop Software Features AL NOTE For more information about the features described in this section see the Dell Technology Guide on your hard drive or at support dell com manuals Productivity and Communication You can use your computer to create presentations brochures greeting cards fliers and spreadsheets You can also edit and view digital photographs and images Check your purchase order for software installed on your computer After connecting to the Internet you can access websites setup an e mail account upload or download files and so on 38 Entertainment and Multimedia You can use your computer to watch videos play games create your own CDs DVDs and listen to music and Internet radio stations You can downlo
31. l Keys The multimedia control keys are located on the function key row on the keyboard To use the multimedia controls press the required key You can configure the multimedia control keys on the keyboard using the System Setup BIOS Utility or the Windows Mobility Center System Setup BIOS Utility 1 Press lt F2 gt during POST Power On Self Test to enter the System Setup BIOS utility 2 In the Function Key Behavior select Multimedia Key First or Function Key First Multimedia Key First This is the default option Press any multimedia key to perform the associated action For function key press lt Fn gt the required function key Function Key First Press any function key to perform the associated action For multimedia key press lt Fn gt the required multimedia key K NOTE The Multimedia Key First option is active only in the operating system Windows Mobility Center 1 Press the lt amp gt lt X gt keys to launch the Windows Mobility Center 2 In the Function Key Row select Function Key or Multimedia Key 30 Using Your Inspiron Laptop EA d SL sd H F11 3 Ed Mute the sound Decrease the volume level 1 Increase the volume level 144 Play the previous track or chapter Play or pause P Play the next track or chapter 31 Using Your Inspiron Laptop Using the Optical Drive CAUTION Do not press down on the opti
32. m description and contact Dell see Contacting Dell on page 72 K NOTE The Service Tag for your computer is displayed at the top of each test screen The Service Tag helps you identify your computer when you contact Dell 6 When the tests complete close the test screen to return to the Choose An Option window 7 To exit the Dell Diagnostics and to restart the computer click Exit 53 Using Support Tools Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE The Drivers and Utilities disc may not ship with your computer 1 Insert the Drivers and Utilities disc 2 Shut down and restart the computer When the DELL logo appears press F12 immediately NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again K NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program 54 A When the boot device list appears highlight CD DVD CD RW and press Enter Select the Boot from CD ROM option from the menu that appears and press Enter Type 1 to start the CD menu and press Enter to proceed Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your compu
33. mputer and then plug it into an electrical outlet or surge protector WARNING The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer 4 K Setting Up Your Inspiron Laptop Connect the Network Cable Optional To use a wired network connection connect the network cable P ec d Setting Up Your Inspiron Laptop Press the Power Button 5 Setting Up Your Inspiron Laptop Set Up the Operating System Your Dell computer is preconfigured with the operating system you selected at the time of purchase Set Up Microsoft Windows To set up Microsoft Windows for the first time follow the instructions on the screen These steps are mandatory and may take some time to complete The Windows setup screens will take you through several procedures including accepting license agreements setting preferences and setting up an Internet connection CAUTION Do not interrupt the operating system s setup process Doing so may render your computer unusable and you will need to reinstall the operating system K NOTE For optimal perform
34. nctions like those on a mouse 4 Touch pad Provides the functionality of a mouse to move the cursor drag or move selected items and right click or left click by tapping the surface The touch pad supports the Zoom and Scroll gestures To change the touch pad settings double click the Dell Touch pad icon in the notification area of the desktop For more information see Touch Pad Gestures on page 28 NOTE To enable or disable the touch pad press the key on the function key row on the keyboard 27 Using Your Inspiron Laptop Touch Pad Gestures Zoom Allows you to increase or decrease the magnification of the screen content The zoom feature includes One finger zoom Allows you to zoom in or out To zoom in To zoom out Move a finger up in the zoom Move a finger down in the zoom zone extreme left of the touch zone extreme left of the touch pad pad 28 Using Your Inspiron Laptop Scroll Circular scroll Allows you to scroll up or down and right or left To scroll up or down To scroll right or left Move a finger in the vertical Move a finger in the horizontal scroll zone extreme right of scroll zone extreme bottom of the touch pad in a clockwise the touch pad in a clockwise circular motion to scroll up circular motion to scroll right or counterclockwise circular or counterclockwise circular motion to scroll down motion to scroll left 29 Using Your Inspiron Laptop Multimedia Contro
35. nistrator inthe User name field then click OK 6 Click Dell Factory Image Restore The Dell Factory Image Restore welcome screen appears Restoring Your Operating System K NOTE Depending upon your configuration you may need to select Dell Factory Tools then Dell Factory Image Restore 7 Click Next The Confirm Data Deletion screen appears K NOTE If you do not want to proceed with Dell Factory Image Restore click Cancel 8 Select the check box to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition then click Next The restore process begins and may take five or more minutes to complete A message appears when the operating system and factory installed applications have been restored to factory condition 9 Click Finish to restart the computer 63 Getting Help If you experience a problem with your computer you can complete the following steps to diagnose and troubleshoot the problem 1 See Solving Problems on page 41 for information and procedures that pertain to the problem your computer is experiencing 2 See the Dell Technology Guide on your hard drive or at support dell com manuals for more troubleshooting information 3 See Dell Diagnostics on page 51 for procedures on how to run Dell Diagnostics 4 Fill out the Diagnostic Checklist on page 71 5 Use Dell s extensive suite of online services available
36. ntroller Speaker Volume controls Camera Pixel Video resolution Keyboard Number of keys IDT 92HD79B1 2x 1 watt speakers software program menus and media controls 0 3 megapixel 640 x 480 at 30 fps maximum 86 U S and Canada 87 Europe 90 Japan 87 Brazil Display Type Dimensions Height Width Diagonal Maximum resolution Refresh rate Operating angle Horizontal viewing angle Vertical viewing angle Pixel pitch Specifications 14 0 HD WLED TrueLife 173 95 mm 6 85 inches 309 40 mm 12 18 inches 355 60 mm 14 00 inches 1366 x 768 60 Hz 0 closed to 140 40 40 15 30 H L 0 23 x 0 23 mm 79 Specifications Display Battery Controls brightness can be 4 cell 6 cell lithium ion controlled through keyboard shortcuts see Height 20 20 mm 0 80 inches the Dell Technology Width 208 36 mm 8 20 inches Guide for more information Depth 56 52 mm 2 22 inches Weight 0 23 kg 0 51 Ib 4 cell Touch Pad M 0 33 kg 0 73 Ib 6 cell X Y position Voltage 14 8 VDC 4 cell resolution graphics table 11 1 VDC 6 cell mode Charge time 4 hours when the Size approximate computer is turned off Width 90 00 mm 3 54 inches Operating time Battery operating time sensor active area varies depending on operating conditions Height 46 00 mm 1 81 inches rectangle Coin cell battery 2032 80 AC Adapter K NOTE Use only AC adapters sp
37. oftware usually includes installation instructions in its documentation or on the CD 45 Solving Problems If the computer stops responding or a solid blue screen appears CAUTION You might lose data if you are unable to perform an operating system shutdown If you are unable to get a response by pressing a key on your keyboard or moving your mouse press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer 46 If a program is designed for an earlier Microsoft Windows operating system Run the Program Compatibility Wizard The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments To run the Program Compatibility Wizard Windows Vista 1 Click Start o Control Panel Programs Use an older program with this version of Windows 2 In the welcome screen click Next 3 Follow the instructions on the screen Windows 7 1 Click Start e Control Panel Programs Run programs made for previous versions of Windows 2 In the welcome screen click Next 3 Follow the instructions on the screen If you have other software problems Back up your files immediately Use a virus scanning program to check the hard drive or CDs e Save and close any open files or programs and shut down your computer through the Start
38. ormation for NOM or Official Mexican Standard Only for Mexico 84 85 Setting Up Your Inspiron Laptop This section provides information about setting up your Dell Inspiron laptop Before Setting Up Your Computer When positioning your computer ensure that you allow easy access to a power source adequate ventilation and a level surface to place your computer Restricting airflow around your laptop may cause it to overheat To prevent overheating ensure that you leave at least 10 2 cm 4 inches atthe back of the computer and a minimum of 5 1 cm 2 inches on all other sides You should never place your computer in an enclosed space such as a cabinet or drawer when it is powered on AN WARNING Do not block push objects into or allow dust to accumulate in the air vents Do not place your Dell computer in a low airflow environment such as a closed briefcase or on fabric surfaces such as carpets or rugs while it is powered on Restricting the airflow can damage the computer deteriorate the computer performance or cause a fire The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer CAUTION Placing or stacking heavy or sharp objects on the computer may result in permanent damage to the computer Setting Up Your Inspiron Laptop Connect the AC Adapter Connect the AC adapter to the co
39. ow allowing 5 C calling Dell 70 CDs playing and creating 38 computer capabilities 38 computer setting up 5 Contacting Dell online 72 customer service 65 damage avoiding 5 DellConnect 65 Dell DataSafe Online Backup 39 Dell Diagnostics 51 Dell Support Center 48 Diagnostic Checklist 71 drivers and downloads 75 DVDs playing and creating 38 E e mail addresses for technical support 66 F finding more information 74 FTP login anonymous 66 H hardware problems diagnosing 51 Hardware Troubleshooter 51 85 Index help getting assistance and support 64 Internet connection 14 ISP Internet Service Provider 14 memory problems solving 44 network connection fixing 42 p power problems solving 42 power strips using 6 86 problems solving 41 products information and purchasing 67 resources finding more 74 restoring factory image 62 S setup before you begin 5 shipping products for return or repair 68 software features 38 software problems 45 solving problems 41 specifications 76 support e mail addresses 66 support sites worldwide 66 System Messages 49 system restoring options 56 T Touch Pad Gestures 28 V ventilation ensuring 5 warranty returns 68 Windows Program Compatibility Wizard 46 setup 9 wired network network cable connecting 7 wireless network connection 15 Index 87 ue Printed in the U S A www dell com support dell
40. pe 1333 MHz SODIMM DDR3 Minimum memory 1GB 76 Processor Inspiron N4020 Inspiron N4030 System Chipset Inspiron N4020 Inspiron N4030 Intel Pentium Dual Core Intel Celeron Dual Core Intel Celeron Intel Core i3 Intel Pentium Dual Core Intel Celeron Mobile Intel Express GM45 ICH9M Mobile Intel 5 Series Express Chipset HM57 Video UMA Inspiron N4020 Video controller Video memory Inspiron N4030 Video controller Video memory Discrete Inspiron N4030 Video controller Video memory Specifications Mobile Intel GMA 4500MHD 32 MB Intel HD Graphics 32 MB AMD ATI Mobility Radeon HD 5430 AMD ATI Mobility Radeon HD 530v 512 MB 77 Specifications Connectors Audio Mini Card Network adapter USB Media Card Reader Video 78 one microphone in connector one stereo headphones speakers connector and one analog microphone one half size Mini Card slot one RJ45 connector three four pin USB 2 0 compliant connectors one 5 in 1 slot one 15 hole connector Media Card Reader Cards supported Secure Digital SD memory card Secure Digital High Capacity SDHC Memory Stick Memory Stick PRO MultiMedia Card MMC MultiMedia Card plus MMC Communications Modem optional External V 92 56K USB modem Network adapter 10 100 Ethernet LAN on system board Wireless WLAN a b g n and Bluetooth wireless technology Audio Audio co
41. pport Center operating system and available support tools click the Services tab at support dell com 48 My Dell Downloads K NOTE My Dell Downloads may not be available in all regions Some of the software pre installed on your new computer do not include a backup CD or DVD This software is available at My Dell Downloads From this website you can download available software for reinstallation or create your own backup media To register and use My Dell Downloads 1 Go to downloadstore dell com media 2 Follow the instructions on the screen to register and download the software 3 Reinstall or create backup media of the software for future use Using Support Tools System Messages If your computer has an issue or error it may display a System Message that will help you identify the cause and action needed to resolve the issue K NOTE If the message that is displayed is not listed in the following examples see the documentation for either the operating system or the program that was running when the message appeared Alternatively you could see the Dell Technology Guide on your hard drive or at support dell com manuals or see Contacting Dell on page 72 for assistance 49 Using Support Tools CMOS checksum error Possible system board failure or RTC battery low Replace the battery see the Service Manual at support dell com manuals or contact Dell see Contacting Dell on page 72
42. s may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit www dell com contactdell 2 Select your country or region 3 Select the appropriate service or support link based on your requirement 4 Choose the method of contacting Dell that is convenient for you Getting Help 73 Finding More Information and Resources If you need to reinstall your operating system run a diagnostic program for your computer reinstall laptop system software find more information about the Microsoft Windows operating system and features upgrade your computer with new or additional components like a new hard drive reinstall or replace a worn or defective part 74 See System Recovery Media on page 61 Dell Diagnostics on page 51 My Dell Downloads on page 49 support dell com the Service Manual at support dell com manuals K NOTE In some countries opening and replacing parts of your computer may void your warranty Check your warranty and return policies before working inside your computer If you need to find safety best practices information for your computer review Warranty information Terms and Conditions U S only Safety instructions Regulatory information Ergonomics information and End User License Agreement find your Service tag Express Service Code You must use the service tag to identify your computer on s
43. ses of interference are Power keyboard and mouse extension cables Too many devices connected to a power strip Multiple power strips connected to the same electrical outlet 44 Memory Problems If you receive an insufficient memory message e Save and close any open files and exit any open programs you are not using to see if that resolves the problem See the software documentation for minimum memory requirements If necessary install additional memory see the Service Manual at support dell com manuals Reseat the memory module s into the connector s see the Service Manual at support dell com manuals e If the problem persists contact Dell see Contacting Dell on page 72 If you experience other memory problems e Run the Dell Diagnostics see Dell Diagnostics on page 51 e If the problem persists contact Dell see Contacting Dell on page 72 Solving Problems Lockups and Software Problems If the computer does not start up Ensure that the AC adapter is firmly connected to the computer and to the electrical outlet If a program stops responding End the program 1 Press lt Ctrl gt lt Shift gt lt Esc gt simultaneously 2 Click Applications 3 Select the program that is no longer responding 4 Click End Task If a program crashes repeatedly Check the software documentation If necessary uninstall and then reinstall the program K NOTE S
44. t Diagnostics from the boot menu and press lt Enter gt This may invoke the Pre Boot System Assessment PSA on your computer K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 52 K NOTE If you see a message stating that diagnostics utility partition has been found run the Dell Diagnostics from the Drivers and Utilities disc If PSA is invoked a The PSA will start running tests b Ifthe PSA completes successfully the following message is displayed No problems have been found with this system so far Do you want to run the remaining memory tests This will take about 30 minutes or more Do you want to continue Recommended n c If you are experiencing memory issues press lt y gt otherwise press lt n gt The following message is displayed Booting Dell Diagnostic Utility Partition Press any key to continue d Press any key to go to the Choose An Option window If PSA is not invoked Press any key to start the Dell Diagnostics from the diagnostic utility partition on your hard drive and to go to the Choose An Option window 4 Select the test you want to run Using Support Tools 5 If you encounter a problem during a test a message with the error code anda description of the problem will appear on your screen Write down the error code and proble
45. ta on the hard drive and removes any programs or drivers installed after you received your computer If possible back up the data before using this option Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem K NOTE Dell Factory Image Restore may not be available in certain countries or on certain computers 62 You can use Dell Factory Image Restore only as the last method to restore your operating system This option restores your hard drive to the operating state it was in when you purchased the computer Any programs or files added since you received your computer including data files are permanently deleted from the hard drive Data files include documents spreadsheets e mail messages digital photos music files and so on If possible back up all data before using Dell Factory Image Restore Starting Dell Factory Image Restore 1 Turn on the computer 2 When the DELL logo appears press lt F8 gt several times to access the Advanced Boot Options window K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 3 Select Repair Your Computer The System Recovery Options window appears 4 Select a keyboard layout and click Next 5 To access the recovery options log on as a local user To access the command prompt type admi
46. ter Select the test you want to run If you encounter a problem during a test a message with the error code anda description of the problem will appear on your screen Write down the error code and problem description and contact Dell see Contacting Dell on page 72 Using Support Tools K NOTE The Service Tag for your computer is displayed at the top of each test screen The Service Tag helps you identify your computer when you contact Dell 9 When the tests complete close the test screen to return to the Choose An Option window 10 To exit the Dell Diagnostics and to restart the computer click Exit 11 Remove the Drivers and Utilities disc 55 Restoring Your Operating System You can restore the operating system on your computer using any of the following options ZA CAUTION Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer If possible backup your data files before using these options Option Use System Restore as the first solution Dell DataSafe Local Backup when System Restore does not resolve your problem System recovery media when operating system failure prevents the use of System Restore and DataSafe Local Backup when installing the factory image on a newly installed hard drive Dell Factory Image Restore to restore your computer to the operating state it was in when you received your computer Operating System dis
47. ude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Airborne G2 or lower as defined contaminant level by ISA S71 04 1985 Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited 83 Appendix Information for NOM or Official Mexican Standard Only for Mexico The following information is provided in the device s described in this document in accordance with the requirements of the Official Mexican Standard NOM Importer Dell M xico S A de C V Paseo de la Reforma 2620 Flat 11 Col Lomas Altas 11950 M xico D F Laptops Regulatory Electricity Output model number Voltage Frequency consumption Output voltage intensity P07G 100 240 VAC 50 60 Hz 1 5A 1 6A 1 7A 19 5 VDC 3 34 A 4 62 A For details read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance 84 Index A airfl
48. upport dell com or to contact technical support find drivers and downloads readme files access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate information for last minute updates about technical changes to your computer or advanced technical reference material for technicians or experienced users Finding More Information and Resources See the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at www dell com regulatory_compliance the bottom of your computer the Dell Support Center To launch the Dell Support Center click the icon in the taskbar support dell com 75 Specifications This section provides information that you may need when setting up updating drivers for and upgrading your computer K NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Help and Support and select the option to view information about your computer Computer Model Memory Dell Inspiron N4020 N4030 Maximum memory 4GB Memory Possible memory 2 GB 3 GB 4 GB and configurations 6 GB Memory module two user accessible connector SODIMM connectors LA NOTE For instructions on upgrading the memory see the Service Manual at Memory module 1 GB 2 GB and 4 GB support dell com manuals capacities Memory ty
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