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Dell Inspiron 300m Owner's Manual

1. To move the cursor lightly slide your finger over the touch pad To select an object lightly tap once on the surface of the touch pad or use your thumb to pressthe left touch pad button To select and move or drag an object position the cursor on the object and tap down up down on the touch pad On the second down motion leave your finger on the touch pad and move the selected object by sliding your finger over the surface e double click an object position the cursor on the object and tap twice on the touch pad or use your thumb to pressthe left touch pad button twice Using the Keyboard and Touch Pad 59 www dell com support dell com 60 Customizing the Touch Pad You can use the M ouse Properties window to disable the touch pad or adjust their settings 1 Click the Start button click C ontrol Panel click Printers and O ther H ardware and then click M ouse 2 In the M ouse Properties window Click the D evice Select tab to disable the touch pad e Click the Pointer tab to adjust touch pad 3 Click OK to savethe settings and close the window Touch Pad or Mouse Problems CHECK THE TOUCH PAD SETTINGS 1 Click the Start button click C ontrol Panel and then click Printers and O ther H ardware 2 Click M ouse 3 Try adjusting the settings CHECK THE MOUSE CABLE Shut down the computer see Turning Off Your Computer on page 41 Disconnect the mouse cable and check it for damage For PS 2 ca
2. Appendix Definition of Third Party Software and Peripherals Third party software and peripherals include any peripheral accessory or software program sold by Dell not under the Dell brand printers scanners cameras games and so on Support for all third party software and peripherals is provided by the original manufacturer of the product Contacting Dell To contact Dell electronically you can access the following websites wwwdell com support dell com technical support M premiersupport dell com technical support for educational government healthcare and medium large business customers including Premier Platinum and Gold customers For specific web addresses for your country find the appropriate country section in the table below NOTE Toll free numbers are for use within the country for which they are listed W hen you need to contact D ell use the electronic addresses telephone numbers and codes provided in the following table If you need assistance in determining which codesto use contact a local or an international operator Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Anguilla General Support toll free 800 335 0031 Antigua and Barbuda General Support 1 800 805 5924 Argentina Buenos Aires International Access C ode 00 W
3. ELIMINATE POSSIBLE INTERFERENCE Turn off nearby fans fluorescent lights or halogen lamps to check for interference REINSTALL THE SOUND AUDIO DRIVER See Reinstalling Drivers and Utilities on page 92 Copying CDs and DVDs NOTE Ensure that you follow all copyright laws when you create CDs This section applies only to computers that have a CD R CD RW DVD RW DVD R or DVD CD RW combo drive The following instructions show how to make an exact copy of a CD or DVD You can also use Sonic RecordN ow for other purposes including creating C D s from audio files on your computer and creating M P3 CDs For instructions see the Sonic RecordN ow documentation that came with your computer O pen Sonic RecordN ow click the question mark icon in the upper right corner of the window and click RecordN ow H elp or RecordN ow Tutorial How to Copy a CD or DVD Ei NOTE If you have a DVD CD RW combo drive and you experience recording problems check for available software patches at the Sonic support website at support sonic com NOTE Most commercial DVDs have copyright protection and cannot be copied using Sonic RecordN ow 1 Click the Start button point to All Programs Sonic RecordN ow RecordN 2 Click either the audio tab or the data tab depending on the kind of CD you are planning to copy 3 Click Exact Copy Using CDs DVDs and Other Multimedia 4 Tocopythe CD or DVD f you haveone CD or DVD d
4. 2 Ensurethat Restore my computer to an earlier time is selected and click Next 3 Click a calendar date to which you want to restore your computer The Select a Restore Point screen provides a calendar that allows you to see and select restore points All calendar dates with available restore points appear in boldface type Solving Problems 95 www dell com support dell com 96 4 Select arestore point and click Next If a calendar date has only one restore point then that restore point is automatically selected If two or more restore points are available click the restore point that you prefer 5 Click Next The Restoration C omplete screen appears after System Restore finishes collecting data and then the computer restarts 6 After the computer restarts click OK To change the restore point you can either repeat the steps using a different restore point or you can undo the restoration Undoing the Last System Restore NOTICE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Start button point to All Programs Accessories System Tools and then click System Restore 2 Click Undo my last restoration and click Next 3 ClickNext The System Restore screen appears and the computer restarts 4 Afterthe computer restarts click OK Enabling System Restore
5. Duringthe 90 daysof the 90 day limited warranty and the first year of all other limited warranties Duringthe 90 days of the 90 day limited warranty and the first year of all other limited warranties we will repair any D ell branded hardware products returned to us that prove to be defective in materials or workmanship If we are not able to repair the product we will replace it with a comparable product that is new or refurbished W hen you contact us we will issue a Return M aterial Authorization Number for you to include with your return You must return the products to us in their original or equivalent packaging prepay shipping charges and insure the shipment or accept the risk if the product islost or damaged in shipment W e will return the repaired or replacement products to you W e will pay to ship the repaired or replaced products to you if you use an address in theUnited States excluding Puerto Rico and U S possessions and territories Otherwise we will ship the product to you freight collect If we determinethat the product is not covered under this warranty we will notify you and inform you of service alternatives that are available to you on a fee basis NOTE Before you ship the product s to us make sure to back up the data on the hard drive s and any other storage device s in the product s Remove any confidential proprietary or personal information and removable media such as floppy disks CDs or PC Cards We are not
6. If you reinstall W indows XP with less than 200 M B of free hard disk space available System Restore is automatically disabled To see if System Restore is enabled Click the Start button and click C ontrol Panel Click Performance and M aintenance Click System Click the System Restore tab Ensure that Turn off System Restore is unchecked Ui A W N e Solving Problems Reinstalling Microsoft Windows xP Before You Begin If you are considering reinstalling the W indows XP operating system to correct a problem with a newly installed driver first try using W indows XP D evice Driver Rollback If D evice Driver Rollback does not resolve the problem then use System Restore to return your operating system to the operating state it was in before you installed the new device driver See Using W indows XP Device D river Rollback on page 92 and Using M icrosoft Windows XP System Restore on page 95 e NOTICE Before performing the installation back up all data files on your primary hard drive For conventional hard drive configurations the primary hard drive is the first drive detected by the computer To reinstall W indows XP you need the following items Dell Operating System CD Dell Driversand Utilities CD Ei NOTE The Drivers and Utilities CD contains drivers that were installed during assembly of the computer Use the Drivers and Utilities CD to load any required drivers Product Key Product ID Number
7. 6 Contents 6 86 If you cannot save a file to a floppy drive 86 PC Card Problems 87 General Program Problems 88 A program crashes a 88 A program stops responding ess 88 A solid blue screen appears len 88 Error messages appear es 88 Resolving Other Technical Problems 89 89 If You Drop or Damage Your Computer 90 Drivers eddie felpa eke Phe oie RI AL d 90 What Is a Driver 91 Identifying Drivers oe 91 Reinstalling Drivers and Utilities 92 Resolving Software and Hardware Incompatibilities 94 Using Microsoft Windows XP System Restore 2 95 Creating a Restore Point 95 Restoring the Computer to an Earlier Operating State 95 Undoing the Last 5 96 Reinstalling Microsoft Windows XP 97 Before You Begin 2o 97 Reinstalling Windows XP 97 9 Adding and Replacing Parts Before You Add or Replace Parts 102 Adding Memory ss 102 Contents 7 Adding a Mini PCI Card 107 Adding a Modem ss 112 10 Appendix gi kG A a Al w 116 Using the System Setup Program aaa a 122 OVGr VIOW sta e e A A RARE 122 Viewing the System Setup Screens 0 123 System Setup Scr
8. Adding and Replacing Parts 111 www dell com support dell com 112 10 Connect the antenna cable to the antenna connector on the M ini PCI card e NOTICE The connectors are keyed for correct insertion If you feel resistance check the connectors and realign the card cable connectors 11 LowertheM ini PCI card toward the inner tabs to approximately a 20 degree angle 12 Continue lowering the M ini PCI card until it snaps into the inner tabs of the connector 13 Replace the cover and tighten the screws Adding a M odem If you ordered the optional modem at the same time that you ordered your computer the modem is already installed fy CAUTION Before working inside your computer read the safety instructions on page 9 NOTICE Handle components and cards by their edges and avoid touching pins and contacts Adding and Replacing Parts 4 5 6 Ensure that the work surface is flat and clean to prevent scratching the computer cover Save and close any open files exit any open programs and then shut down the computer see Turning Off Your Computer on page 41 If the computer is connected to a media base docked undock it See the documentation that came with the media base for instructions Disconnect the computer from the electrical outlet Wait 10 to 20 seconds and then disconnect any attached devices Remove any installed PC Cards or blanks battery and devices e NOTICE Handle memory module
9. C 40 to 149 F AC Adapter Input voltage Input current maximum Input frequency Output current maximum O utput power Rated output voltage Dimensions Height W idth Depth W eight including cables and strap Temperature range O perating Storage Physical Height W idth D epth Weight 90 240 VAC 1 5A 47 63 Hz 4 3 A maximum at 4 second pulse 3 3 A continuous 65W 19 5 VDC 27 94 mm 1 1 inches 58 42 mm 2 3 inches 133 85 mm 5 25 inches 0 4 kg 0 9 Ib 0 to 35 C 32 to 95 F 40 to 65 C 40 to 149 F 275 mm approximately 10 83 inch depending upon point of measurement 233 60 mm 9 20 inches 22 20 mm 08 7 inches 1 34 kg 2 96 Ib with 28 W Hr battery Environmental Temperature range Operating Storage 0 to 35 C 32 to 95 F 40 to 65 C 40 to 149 F Appendix 121 www dell com support dell com 122 Environmental continued Relative humidity maximum Operating 1096 to 9096 noncondensing maximum Storage 5 to 95 noncondensing maximum M aximum vibration using arandom vibration spectrum that simulates user environment Operating 0 66 GRMS Storage 1 30 GRMS M aximum shock measured with HDD in head parked position and 2 ms half sine pulse Operating 122 G Storage 163 G Altitude maximum O perating 15 2 to 3 048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Using the S
10. Consumer Home and Home Office Technical Support Customer Service DellNet Service and Support Employee Purchase Program EPP Customers Financial Services website wwwdellfinancialservices com Financial Services lease loans Financial Services D ell Preferred Accounts D PA Business Customer Service and Technical Support Employee Purchase Program EPP Customers Projectors Technical Support Public government education and healthcare Customer Service and Technical Support Employee Purchase Program EPP Customers D ell Sales D ell Outlet Store D ell refurbished computers Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Fax D ell Services for the D eaf H ard of H earing or Speech I mpaired toll free 1 800 433 9014 toll free 1 800 247 9362 toll free 1 800 624 9896 toll free 1 800 624 9897 toll free 1 877 D ellnet 1 877 335 5638 toll free 1 800 695 8133 toll free 1 877 577 3355 toll free 1 800 283 2210 toll free 1 800 822 8965 toll free 1 800 695 8133 toll free 1 877 459 7298 toll free 1 800 456 3355 toll free 1 800 234 1490 toll free 1 800 289 3355 or toll free 1 800 879 3355 toll free 1 888 798 7561 toll free 1 800 671 3355 toll free 1 800 357 3355 toll free 1 800 247 4618 toll free 1 800 727 8320 toll free 1 877 DELLTTY 1 877 335 5889 U S Virgin Idands General Support 1 877 673 3355 Venezuela General Support
11. Home Small Business C ustomer C are Switchboard Relational Fax Switchboard Relational Switchboard Home Small Business Fax Switchboard Home Small Business 7023 0182 7023 0184 3287 5505 3287 1200 3287 1201 3287 5000 3287 5001 Dominica Dominican Republic General Support General Support toll free 1 866 278 6821 1 800 148 0530 Ecuador Salvador General Support General Support toll free 999 119 01 899 753 0777 Finland Helsinki International Access C ode 990 Country C ode 358 City Code 9 W ebsite support euro dell com E mail fin_support dell com E mail Support servers Nordic_support dell com Technical Support Technical Support Fax Relational Customer C are Home Small Business C ustomer C are Fax Switchboard 09 253 313 60 09 253 313 81 09 253 313 38 09 693 791 94 09 253 313 99 09 253 313 00 Appendix 131 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers France Paris M ontpellier International Access C ode 00 Country C ode 33 City Codes 1 4 W ebsite support euro dell com E mail support euro dell com fr fr emaildell H ome and Small Business Technical Support Customer C are Switchboard Switchboard calls from outside of France Sales Fax Fax calls from o
12. network continued finalizing your network connection security settings 76 fixing problems 71 network setup wizard 71 0 operating system CD 18 Installation Guide 18 reinstalling Windows XP 97 P PC Cards fixing problems 87 power fixing problems 49 line conditioners 40 protection devices 40 surge protectors 40 turning off your computer 41 UPS 40 printer cable 38 connecting 38 setting up 38 USB 38 problems restore to previous state 95 programs crashes 88 fixing problems 88 not responding 88 R RAM See memory reinstalling drivers 92 W indows XP 97 5 safety instructions 9 Secure Digital memory slot about 28 setting up your computer 17 shutting down your computer 41 software fixing problems 88 specifications 116 surge protectors 40 System Restore 95 system setup program commonly used options 123 screens 123 viewing 123 T touch pad about 59 customizing 60 troubleshooting blue screen 88 cannot save to floppy disk 86 CD RW drive stops writing 65 troubleshooting continued dropped or damaged computer 90 e mail problems 36 Help and Support Center 18 network problems 71 PC Card problems 87 power problems 49 program crash 88 program stopped responding 88 restore to previous state 95 scanner problems 85 unexpected characters 61 wet computer 89 turning off your computer 41 U uninterruptible powe
13. see your packing slip or invoice The following sections describe the limited warranties and return policy for the U S the limited warranties and return policy for C anada the manufacturer guarantee for Latin America and the C aribbean and the Intel Pentium and Celeron warranty for the U S and Canada Limited Warranty for Dell Branded Hardware Products U S Only What is covered by this limited warranty This limited warranty covers defects in materials and workmanship in your our end user customer s D ell branded hardware products including D ell branded peripheral products What is not covered by this limited warranty This limited warranty does not cover Software including the operating system and software added to the D ell branded hardware products through our factory integration system third party software or the reloading of software Non Dell branded and Solution Provider Direct products and accessories Problems that result from External causes such as accident abuse misuse or problems with electrical power A Servicing not authorized by D ell Usage that is not in accordance with product instructions Failureto follow the product instructions or failure to perform preventive maintenance Problems caused by using accessories parts or components not supplied by D ell e Products with missing or altered Service Tags or serial numbers Products for which D ell has not received payment TH
14. 8001 3605 Appendix 143 www dell com support dell com 144 Regulatory Notices Electromagnetic Interference EM I is any signal or emission radiated in free space or conducted along power or signal leads that endangers the functioning of a radio navigation or other safety service or seriously degrades obstructs or repeatedly interrupts a licensed radio communications service Radio communications services include but are not limited to AM FM commercial broadcast television cellular services radar air traffic control pager and Personal Communication Services PC S These licensed services along with unintentional radiators such as digital devices including computers contribute to the electromagnetic environment Electromagnetic C ompatibility EM C isthe ability of items of electronic equipment to function properly together in the electronic environment W hile this computer has been designed and determined to be compliant with regulatory agency limits for EMI there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference with radio communications services which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Reorient the receiving antenna e Relocate the computer with respect to the receiver e Movethe computer away from the receiver e Plug the c
15. Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers U K Bracknell International Access C ode 00 Country Code 44 City Code 1344 W ebsite support euro dell com Customer C are website support euro dell com uk en E C are F orm H ome asp E mail dell direct support Q dell com Technical Support C orporate Preferred Accounts PAD 1000 employees Technical Support direct PAD and general Global Accounts C ustomer C are Home and Small Business Customer C are Corporate C ustomer C are Preferred Accounts 500 5000 employees Customer Care Central Government Customer C are Local Government amp Education Customer C are Health C ustomer Care Home and Small Business Sales Corporate Public Sector Sales 0870 908 0500 0870 908 0800 01344 373 186 0870 906 0010 01344 373 185 0870 906 0010 01344 373 193 01344 373 199 01344 373 194 0870 907 4000 01344 860 456 Uruguay General Support toll free 000 413 598 2521 142 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers U S A Austin Texas International Access C ode 011 Country Code 1 Automated Order Status Service AutoTech portable and desktop computers
16. Country C ode 27 Customer Care 011 709 7707 City Code 11 Sales 011 709 7700 Fax 011 706 0495 Switchboard 011 709 7700 Southeast Asian and Pacific Customer Technical Support C ustomer Service 604 633 4810 C ountries and Sales Penang M alaysia Appendix 139 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Spain M adrid International Access C ode 00 Country Code 34 City Code 91 Sweden U pplands Vasby International Access C ode 00 Country C ode 46 City Code 8 W ebsite support euro dell com E mail support euro dell com es es emaildell H ome and Small Business Technical Support Customer C are Sales Switchboard Fax Corporate Technical Support Customer C are Switchboard Fax W ebsite support euro dell com E mail swe_support dell com E mail Support for Latitude and Inspiron Swe nbk_kats dell com E mail Support for O ptiPlex Swe_kats dell com E mail Support for Servers Nordic_server_support dell com Technical Support Relational Customer C are Home Small Business C ustomer C are Employee Purchase Program EPP Support Fax Technical Support Sales 902 100 130 902 118 540 902 118 541 902 118 541 902 118 539 902 100 130 902 118 546 91 722 92 00 91 722 95 83 08 590 05 199 08 590 05 642
17. E M ail Problems on page 36 If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the service status or try connecting again later Modem and Internet Connection Problems NOTICE Connect the modem to an analog telephone wall jack only Connecting the modem to a digital telephone network damages the modem NOTICE Modem and network connectors look similar Do not plug a telephone line into the network connector Ei NOTE If you can connect to your Internet service provider ISP your modem is functioning properly If you are sure that your modem is working properly and you still experience problems contact your ISP CHECK THE TELEPHONE WALL JACK Disconnect the telephone line from the modem and connect it to a telephone Listen for a dial tone Ensure that you have touchtone telephone service Try connecting the modem to a different telephone wall jack Slow connection speeds can be caused by telephone noise as well as by telephone line or network conditions C ontact your telephone company or network administrator for more information CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK If you have other telephone devices sharing the line such as an answering machine fax machine surge protector or line splitter then bypass them and use the telephone line to connect the modem directly to the telephone wall jack CHECK THE CON
18. Ei NOTE The Product Key is the bar code number on the sticker that is located on the external side cover of your computer You may be prompted for the Product Key when you use the Operating System CD under certain conditions Reinstalling Windows XP To reinstall W indows XP perform all the steps in the following sections in the order in which they are listed Thereinstallation process can take 1 to 2 hours to complete After you reinstall the operating system you must also reinstall the device drivers virus protection program and other software e NOTICE The Operating System CD provides options for reinstalling Windows XP The options can overwrite files and possibly affect programs installed on your hard drive Therefore do not reinstall Windows XP unless a Dell technical support representative instructs you to do so e NOTICE To prevent conflicts with Windows XP disable any virus protection software installed on your computer before you reinstall Windows XP See the documentation that came with the software for instructions Solving Problems 97 www dell com support dell com 98 Booting From the Operating System CD 1 2 5 6 Save and close any open files and exit any open programs Insert the O perating System CD If any program starts automatically exit the program before proceeding Restart the computer Press lt F2 gt immediately after the DELL logo appears If the operating system logo appears wa
19. H ardware 4 Click View installed printers or fax printers If the printer model is listed right click the printer icon 5 Click Properties and then click the Ports tab Ensurethat the Print to the following port s setting is LPT 1 Printer Port REINSTALL THE PRINTER DRIVER See Reinstalling Drivers and Utilities on page 92 Setting Up Your Computer 39 www dell com support dell com 40 Power Protection Devices Several devices are available to protect against power fluctuations and failures Surge protectors Line conditioners Uninterruptible power supplies UPS Surge Protectors Surge protectors and power strips equipped with surge protection help to prevent damage to your computer from voltage spikes that can occur during electrical storms or following power interruptions The level of protection is usually commensurate with the cost of the surge protector Some surge protector manufacturers include warranty coverage for certain types of damage C arefully read the device warranty when choosing a surge protector A device with a higher joule rating offers more protection Compare joule ratings to determine the relative effectiveness of different devices NOTICE Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes When lightning occurs in your area disconnect the telephone line from the telephone wall jack and disconnect your computer from
20. LASTS SO THIS LIMITATION MAY NOT APPLY TO YOU LIMITATIONS OF LIABILITY INTEL S RESPONSIBILITY UNDER THIS OR ANY OTHER WARRANTY IMPLIED OR EXPRESS IS LIMITED TO REPAIR REPLACEMENT OR REFUND AS SET FORTH ABOVE THESE REMEDIES ARE THE SOLE AND EXCLUSIVE REMEDIES FOR ANY BREACH OF WARRANTY INTEL IS NOT RESPONSIBLE FOR INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY INCLUDING BUT NOT LIMITED TO LOST PROFITS DOWNTIME GOODWILL DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY AND ANY COSTS OF RECOVERING REPROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH A SYSTEM CONTAINING YOUR PENTIUM PROCESSOR SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU THE LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION 156 Appendix Intel Pentium and Celeron Processors are backed by a three year limited warranty Please refer to the reverse side of this card for complete warranty details Intel s Commitment to Quality Intel is committed to producing the highest quality processors available That s why we have hundreds of people dedicated to continuously improve our design manufacturing and testing technology We put every one of our Pentium and Celeron processo
21. Network Authentication and Data E ncryption settings for your wireless network In addition your WPA protected network may require special settings such as a network key user name password and domain name Be sure to get all necessary WPA settings from your network administrator before continuing 1 Inthe Preferred networks section click the name of your wireless network 2 Click Properties Setting Up a Home and Office Network 3 From the Network Authentication drop down menu select your network authentication type as provided by the network administrator If you do not see the drop down menu you must update your wireless software before continuing D ownload and install the latest version of your wireless driver software from the D ell Support website at support dell com Wireless network properties Association Authentication Network name SSID wireless Wireless network key This network requires a key for the following Network Authentication WPA PSK Data encryption AES Network key 96600000 The key is provided for me automatically C This is a computer to computer ad hoc network wireless access points are not used 4 From the Data encryption drop down menu select your data encryption type as provided by the network administrator 5 f your wireless network requires a key enter it in the Network key field Ei NOTE Your computer can take
22. Poland Warsaw W ebsite support euro dell com International Access Code 011 E mail pl_support dell com Country C ode 48 Customer Service Phone 57 95 700 City Code 22 Customer Care 57 95 999 Sales 57 95 999 Customer Service Fax 57 95 806 Reception D esk Fax 57 95 998 Switchboard 57 95 999 138 Appendix Country City International Access Code Country Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers City Code Portugal W ebsite support euro dell com International Access Code 00 E mail support euro dell com pt en emaildell Country Code 351 Technical Support 707200149 Customer C are 800 300 413 Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 Fax 2142401 12 Puerto Rico General Support 1 800 805 7545 St Kitts and Nevis General Support toll free 1 877 441 4731 St Lucia General Support 1 800 882 1521 St Vincent and the G renadines General Support toll free 1 877 270 4609 Singapore Singapore International Access C ode 005 Country C ode 65 Technical Support Customer Service Penang M alaysia Transaction Sales Corporate Sales toll free 800 6011 051 604 633 4949 toll free 800 6011 054 toll free 800 6011 053 South Africa J ohannesburg International Access C ode W ebsite support euro dell com E mail dell za support dell com 09 091 Technical Support 011 709 7710
23. by the end user with D ell and or any other seller Dell World Trade LP One Dell Way Round Rock TX 78682 USA Dell C omputadores do Brasil Ltda C NPJ No 72 381 189 0001 10 Avenida Industrial Belgraf 400 92990 000 Eldorado do Sul RS Brasil Dell C omputer de C hile Ltda Coyancura 2283 Piso 3 Of 302 Providencia Santiago Chile Dell C omputer de C olombia C orporation Carrera 7 115 33 Oficina 603 Bogota Colombia Dell C omputer de M exico SA deCV Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 M xico D F Appendix 155 com support dell com www dell Intel Warranty Statement for Pentium and Celeron Processors Only U S and Canada Only Intel s Three Year Limited Warranty Limited Warranty Intel warrants that its family of Pentium and Celeron processors if properly used and installed will be free from defects in materials and workmanship and will substantially conform to Intel s publicly available specifications for a period of three 3 years after the date the Pentium or Celeron processor was purchased whether purchased separately or as part of a computer system If the Pentium or Celeron processor which is the subject of this Limited Warranty fails during the warranty period for reasons covered by this Limited Warranty Intel at its option will REPAIR the Pentium or Celeron processor by means of hardware and or software OR REPLACE the Pentium or Celeron pr
24. dell com 116 Specifications Microprocessor Microprocessor types Intel Mobile Pentium L1cache 32 KB internal L2 cache 1MB External bus frequency 400MHz System Information System chip set Intel 855GM Data bus width 64 bits DRAM bus width 64 bits M icroprocessor address bus width 32 bits Flash EPROM 8MB Graphics bus PCI bus Intel UMA integrated graphics architecture 33MHz PC Card CardBus controller PC Card connector Cards supported PC Card connector size Data width maximum Ricoh 5C 591 one supports a Type or Type Il card 3 3V and 5V 68 pins PCMCIA 16 bits CardBus 32 bits M emory Architecture M emory module connector M emory module capacities M emory type Appendix PC2100 SDRAM one user accessible SODIM M socket 128 256 512 1024M B 2 5N DDR SODIMM M emory continued Standard memory M aximum memory Clock speed 128MB 1 152 GB 266MHz Ports and Connectors Video Audio USB D Bay connector Docking Mini PCI Secure D igital memory slot M odem optional Network adapter EEE 1394 15 hole connector microphone connector stereo headphone speakers connector two 4 pin USB 2 0 compliant connectors including the Dell D Bay connector 4 pin power supply and 4 pin USB 2 0 compliant connector 100 pin connector for a Dell media base one Type IIIA M ini PCI card slot one Secure Digital memory sl
25. ebsite wwwdell com ar Tech Support and Customer Care toll free 0 800 444 0733 Country Code 54 Sales 0 810 444 3355 City Code 11 Tech Support Fax 114515 7139 Customer C are Fax 114515 7138 Aruba General Support toll free 800 1578 Appendix 127 www dell com support dell com Country City Department Name or Service Area Area Codes International Access Code Website and E Mail Address Local Numbers and Country Code Toll Free Numbers City Code Australia Sydney E mail Australia au_tech_support dell com International Access C ode 0011 E mail New Zealand nz_tech_support dell com Country Code 61 Home and Small Business 1 300 65 55 33 City Code 2 Government and Business toll free 1 800 633 559 Preferred Accounts Division PAD toll free 1 800 060 889 Customer Care toll free 1 800 819 339 Corporate Sales toll free 1 800 808 385 Transaction Sales toll free 1 800 808 312 Fax toll free 1 800 818 341 Austria Vienna W ebsite support euro dell com International Access Code 900 E mail tech support central europeQ dell com Country C ode 43 Home Small Business Sales 0820 240 530 00 City Code 1 Home Small Business Fax 0820 240 530 49 Home Small Business C ustomer Care 0820 240 530 14 Preferred Accounts C orporate C ustomer C are 0820 240 530 16 Home Small Business Technical Support 0820 240 530 14 Preferred Accounts C orporate Technical Support 0660 8779 Switchboard 0820 240 530 00 B
26. fire or with normal household waste Battery cells may explode D iscard a used battery according to the manufacturer s instructions or contact your local waste disposal agency for disposal instructions Dispose of a spent or damaged battery promptly CAUTION Safety Instructions 11 www dell com support dell com 12 CAUTION Safety Instructions continued Air Travel Certain Federal Aviation Administration regulations and or airline specific restrictions may apply to the operation of your D ell computer while you are on board an aircraft For example such regulations restrictions may prohibit the use of any personal electronic device PED that has the capacity for intentional transmission of radio frequency or other electromagnetic signals while on an aircraft In order to best comply with all such restrictions if your Dell portable computer is equipped with D ell TrueM obile or some other wireless communication device please disable this device before you board the aircraft and follow all instructions provided by airline personnel with regard to such device Additionally the use of any PED such as a portable computer may be prohibited in aircraft during certain critical phases of flight for example takeoff and landing Some airlines may further define the critical flight phase as any time the aircraft is below 3050 m 10 000 ft Please follow the airline s specific instructions asto when the use of a PED is all
27. firmly but gently to avoid damaging the cable A Tour of Your Computer D BAY CONNECTOR Connects powered USB devices such as a Dell D Bay which is an external media bay that accommodates an ell optical drive floppy drive or second hard drive also connects standard USB devices 1394 CONNECTOR Connects devices supporting IEEE 1394 high speed transfer rates such as some digital video cameras 1394 AUDIO CONNECTORS Attach amicrophoneto the connector Attach headphones or speakers to the connector The connector is a stereo output connector A Tour of Your Computer 27 www dell com support dell com 28 PC CARD SLOT ThePC Card slot supports one PC Card such as a modem or network adapter The computer ships with a plastic blank installed in the slot For more information see the D ell Inspiron Help file To access help see Finding Information for Your Computer on page 17 SECURE DIGITAL MEMORY CARD SLOT TheSecure Digital memory card slot supports one Secure D igital memory card U se Secure Digital memory cards to save or back up data For more information seethe D ell Inspiron Help file To access help see Finding Information for Your Computer on page 17 Right Side View video connector air vent infrared sensor USB connector INFRARED SENSOR Lets you transfer files from your computer to another IrD A compatible device without using cable conne
28. for the time period indicated on your packing slip or invoice except that the limited warranty on D ell branded batteries lasts only 1 year and the limited warranty on the lamps for D ell branded projectors lasts only 90 days The limited warranty begins on the date of the packing slip or invoice T he warranty period is not extended if we repair or replace a warranted product or any parts D ell may change the availability of limited warranties at its discretion but any changes will not be retroactive What dol do if need warranty service Before the warranty expires please call usat the relevant number listed in thefollowing table Please also have your Dell Service Tag or order number available Individual Home Consumers U S Only Technical Support 1 800 624 9896 Customer Service 1 800 624 9897 Individual Home Consumers who purchased through an Employee Purchase Program Technical Support and Customer Service 1 800 822 8965 Home and Small Business Commercial Customers Technical Support and Customer Service 1 800 456 3355 M edium Large or Global Commercial Customers Healthcare Customers and Value Added Resellers VARs Technical Support and Customer Service 1 800 822 8965 Government and Education Customers Technical Support and C ustomer Service 1 800 234 1490 Dell Branded Memory 1 888 363 5150 Appendix 147 support dell com www dell com 148 What will Dell do
29. government Technical Support H ome Sales Small Business Technical Support med large bus government Sales H ome Sales Small Business Sales med large bus government Spare Parts Sales amp Extended Service Sales toll free 1 800 247 9362 toll free 1 800 950 1329 toll free 1 800 847 4096 toll free 1 800 326 9463 toll free 1 800 847 4096 toll free 1 800 387 5757 toll free 1 800 387 5752 toll free 1 800 387 5755 1 866 440 3355 C ayman Islands C hile Santiago Country C ode 56 City Code 2 General Support Sales C ustomer Support and Technical Support 1 800 805 7541 toll free 1230 020 4823 Appendix 129 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers C hina Xiamen Country C ode 86 City Code 592 Tech Support website support ap dell com china Tech Support E mail cn_support dell com Tech Support Fax Home and Small Business Technical Support Corporate Accounts Technical Support Customer Experience Home and Small Business Preferred Accounts D ivision Large Corporate Accounts GC P Large Corporate Accounts Key Accounts Large Corporate Accounts North Large Corporate Accounts North Government and Education Large Corporate Accounts E ast Large Corporate Accounts East Government and Education Large Cor
30. memory module by its edges not its pins W hen preparing to remove a memory module from the system board or disconnect a device from the computer turn off the computer disconnect the AC adapter cable remove any battery installed in the battery bay or module bay and then wait 5 seconds before proceeding to help avoid possible damage to the system board When Using Your Computer 13 www dell com support dell com 14 When Using Your Computer continued e Clean the display with a soft clean cloth and water Apply the water to the cloth then stroke the cloth across the display in one direction moving from the top of the display to the bottom Remove moisture from the display quickly and keep the display dry Long term exposure to moisture can damage the display D o not use a commercial window cleaner to clean your display f your computer gets wet or is damaged follow the procedures described in If Your Computer G ets W et on page 89 or If You D rop or D amage Your C omputer on page 90 If after following these procedures you confirm that your computer is not operating properly contact D ell see Contacting Dell on page 127 for the appropriate contact information Ergonomic Computing Habits fy CAUTION Improper or prolonged keyboard use may result in injury fy CAUTION Viewing the display or external monitor screen for extended periods of time may result in eye strain For comfort and efficiency observe the e
31. might harm internal components Protecting Against Electrostatic Discharge Static electricity can harm electronic components inside your computer To prevent static damage discharge static electricity from your body before you touch any of your computer s electronic components such as a memory module You can do so by touching any unpainted metal surface on the back of the computer As you continue to work inside the computer periodically touch any unpainted metal surface on the back of the computer to remove any static charge your body may have accumulated You can also take the following steps to prevent damage from electrostatic discharge ESD When unpacking a static sensitive component from its shipping carton do not remove the component from the antistatic packing material until you are ready to install the component Just before unwrapping the antistatic packaging be sure to discharge static electricity from your body When transporting a sensitive component first place it in an antistatic container or packaging Handleall sensitive components in a static safe area If possible use antistatic floor pads and workbench pads When Using Your Computer 15 www dell com support dell com 16 When Using Your Computer continued Battery Disposal Your computer uses a lithium ion battery and a reserve battery For instructions about replacing the lithium ion battery in your computer refer to U sing a Battery on
32. on them or placing heavy objects on top of them 1 Press the device latch release so that the latch release pops out 2 Pull the device by the latch release to remove the device from the D Bay Using the Dell D Bay 3 Insert the new device into the bay push the device until it clicks and push the device latch release in so that it is flush with the bay 4 Connectthe D Bay cable to the D ell D Bay connector on the computer Removing and Installing Devices While the Computer Is Running iy CAUTION Before performing any of the procedures listed below read the safety instructions on page 9 1 Double click the Safely Remove H ardware icon on the taskbar 2 Click the device you want to eject NOTICE To prevent damage to devices place them in a safe dry place when they are not installed in the computer Avoid pressing down on them or placing heavy objects on top of them Using the Dell D Bay 53 www dell com support dell com 54 3 Pressthe device latch release so that the latch release pops out 4 Pull the device by the latch release to remove the device from the D Bay 5 Insert the new device into the bay push the device until it clicks and push the device latch release in so that it is flush with the bay Windows XP automatically recognizes the new device 6 If necessary enter your password to unlock your drive Using the Dell D Bay SECTION 5 Using the Keyboard
33. or treble controls to eliminate distortion ADJUST THE VOLUME USING KEYBOARD SHORTCUTS Press Fn End to disable mute or reenable the integrated speakers REINSTALL THE SOUND AUDIO DRIVER See Reinstalling D rivers and Utilities on page 92 If you have a problem with external speakers Ei NOTE The volume control in some M P3 players overrides the Windows volume setting If you have been listening to M P3 songs make sure that you did not turn the player volume down or off CHECK THE SPEAKER CABLE CONNECTIONS Seethe setup diagram supplied with the speakers Using CDs DVDs and Other Multimedia 65 www dell com support dell com 66 TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp ENSURE THAT THE SPEAKERS ARE TURNED ON Seethe setup diagram supplied with the speakers ADJUST THE WINDOWS VOLUME CONTROL Double dick the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Adjust the volume bass or treble controls to eliminate distortion TEST THE SPEAKERS Plugthe speaker audio cable into the line out connector on the computer Ensure that the headphone volume control is turned up Play a music CD RUN THE SPEAKER SELF TEST Some speaker systems have a self test button on the subwoofer See the speaker documentation for self test instructions
34. outlet Appendix 4 Turn on the computer W hen the DELL logo appears press F 12 gt immediately If you wait too long and the W indows logo appears continue to wait until you seethe Windows desktop T hen shut down your computer and try again 5 When the boot device list appears highlight the device from which you want to boot and press lt Enter The computer boots to the selected device The next time you reboot the computer the previous boot order is restored Changing Printer M odes Set the Parallel M ode option according to the type of printer or device connected to the parallel connector To determine the correct mode to use see the documentation that came with the device Setting Parallel M ode to D isabled disables the parallel port and the port s LPT address freeing computer resources for another device to use Changing COM Ports Serial Port allows you to map the serial port COM address or disable the serial port and its address freeing computer resources for another device to use Enabling the Infrared Sensor 1 Enterthe system setup program a Turn on your computer b Press lt F2 gt when the Dell logo appears 2 Press lt Alt gt lt P gt until you locate Infrared D ata Port under Basic D evice C onfiguration Ei NOTE Ensure that the COM port that you select is different from the COM port assigned to the serial connector 3 Pressthe down arrow key to select the Infrared D ata Port setting a
35. responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media Duringthe remaining years For the remaining period of the limited warranty we will replace any defective part with new or refurbished parts if we agree that it needsto be replaced W hen you contact us we will require a valid credit card number at the time you request a replacement part but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you If we do not receive the original part within 30 days we will charge to your credit card the then current standard price for that part We will pay to ship the part to you if you use an address in the United States excluding Puerto Rico and U S possessions and territories O therwise we will ship the part freight collect W e will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us NOTE Before you replace parts make sure to back up the data on the hard drive s and any other storage device s in the product s We are not responsible for lost or corrupted data What if purchased a service contract If your service contract is with D ell service will be provided to you under the terms of the service agreement Please refer to that contract for details on how to obtain service If you purchased
36. the electrical outlet M any surge protectors have a telephone jack for modem protection See the surge protector documentation for modem connection instructions NOTICE Not all surge protectors offer network adapter protection Disconnect the network cable from the network wall jack during electrical storms Line Conditioners NOTICE Line conditioners do not protect against power interruptions Line conditioners are designed to maintain AC voltage at a fairly constant level Uninterruptible Power Supplies NOTICE Loss of power while data is being saved to the hard drive may result in data loss or file damage Ei NOTE To ensure maximum battery operating time connect only your computer to a UPS Connect other devices such as a printer to a separate power strip that provides surge protection Setting Up Your Computer A UPS protects against power fluctuations and interruptions UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted The battery charges while AC power is available See the U PS manufacturer documentation for information on battery operating time and to ensure that the device is approved by Underwriters Laboratories UL Turning Off Your Computer e NOTICE To avoid losing data turn off your computer by performing a M icrosoft Windows operating system shutdown as described next rather than by pressing the power button Ei NOTE Asan alternativet
37. the volume of the integrated speakers For more information see U sing the Keyboard and Touch Pad on page 55 TOUCH PAD Usethetouch pad and touch pad buttons as you would use a mouse See Using the Keyboard and Touch Pad on page 55 for more information POWER BUTTON Pressthe power button to turn on the computer or to enter standby mode NOTICE Turn off your computer by performing a Windows shutdown rather than by pressing the power button Otherwise you may lose data A Tour of Your Computer 23 www dell com support dell com 24 Left Side View AC adapter connector 1394 connector PC Card slot network connector n S S F amp NAXF s a _ A w modem connector D Bay audio Secure Digital optional connector connector memory card slot MODEM CONNECTOR OPTIONAL If you ordered the optional internal modem connect the telephone line to the modem connector For information on using the modem see the online modem documentation supplied with your computer See Finding Information for Your Computer on page 17 A Tour of Your Computer NETWORK CONNECTOR Ei NOTE The network connector is slightly larger than the modem connector Do not plug a telephone line into the network connector CRE RJ 45 NETWORK CONNECTOR Connects the computer to a network The network connector has status lights on both sides If the light on the right is off the media base
38. with the security cable slot A Tour of Your Computer Bottom View battery charge gauge Service Tag docking device connector battery latch release battery battery bay battery latch release memory module Mini PCI card modem cover BATTERY LATCH RELEASE Releases the battery See Removing a Battery on page 47 for instructions BATTERY CHARGE GAUGE Providesinformation on the battery charge See C harging the Battery on page 47 A Tour of Your Computer 31 www dell com support dell com 32 DOCKING DEVICE CONNECTOR Lets you attach your computer to the optional media base docking device See the documentation that came with your docking device for additional information Connects the optional media base The media base allows you to easily use external devices with your computer such as an external c keyboard mouse monitor CD drive CD RW drive DVD CD RW SS drive and floppy drive See the documentation that came with your media base for additional information BATTERY BATTERY BAY When a battery is installed you can use the computer without connecting it to an electrical outlet See U sing a Battery on page 43 MEMORY MODULE MINI PCI CARD MODEM COVER Coversthecompartment that contains the memory module M ini PCI card and modem See Adding and Replacing Parts on page 101 SERVICE TAG Identifies your computer when you access D ell Support at support dell com or when
39. you call D ell for customer service or technical support A Tour of Your Computer SECTION 2 Setting Up Your Computer Connecting to the Internet M odem and Internet Connection Problems E M ail Problems Transferring Information to a New Computer Setting Up a Printer Printer Problems Power Protection Devices Turning Off Your Computer www dell com support dell com 34 Connecting to the Internet Ei NOTE ISPsand ISP offerings vary by country To connect to the Internet you need a modem or network connection and an Internet service provider ISP such as AOL or M SN Your ISP will offer one or more of the following I nternet connection options e Dial up connections that provide Internet access through a phone line Dial up connections are considerably slower than D SL and cable modem connections e DSL connections that provide high speed Internet access through your existing phone line With a DSL connection you can access the Internet and use your phone on the same line simultaneously Cable modem connections that provide high speed Internet access through your local cable T V line If you are using a dial up connection connect a telephone line to the modem connector on your computer and to thetelephone wall jack before you set up your Internet connection If you are using a DSL or cable modem connection contact your ISP for setup instructions Setting Up Your Internet Connection To set up an A
40. you should call Intel at 1 800 628 8686 during the warranty period during normal business hours Pacific Time excluding holidays Please be prepared to provide 1 your name address and telephone numbers 2 proof of purchase 3 this Intel warranty card 4 a description of the computer system including the brand and model and 5 an explanation of the problem Note The Customer Service Representative may need additional information from you depending on the nature of the problem The replacement processor is warranted under this written warranty and is subject to the same limitations and exclusions for the remainder of the original warranty period or one 1 year whichever is longer WARRANTY LIMITATIONS AND EXCLUSIONS THESE WARRANTIES REPLACE ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE INTEL MAKES NO EXPRESS WARRANTIES BEYOND THOSE STATED HERE INTEL DISCLAIMS ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THIS LIMITATION MAY NOT APPLY TO YOU IF THESE LAWS APPLY THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD SOME LAWS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
41. 08 587 70 527 20 140 14 44 08 590 05 594 08 590 05 185 140 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Switzerland G eneva International Access C ode 00 Country Code 41 W ebsite support euro dell com E mail swisstech dell com E mail for French speaking H SB and Corporate Customers support euro dell com ch fr emaildell City Code 22 Technical Support Home and Small Business 0844 811 411 Technical Support Corporate 0844 822 844 Customer Care H ome and Small Business 0848 802 202 Customer C are Corporate 0848 821 721 Fax 022 799 01 90 Switchboard 022 799 0101 Taiwan Technical Support portable and desktop toll free 00801 86 1011 International Access C ode 002 Country C ode 886 computers Technical Support servers Transaction Sales toll free 0080 60 1256 toll free 0080 651 228 or 0800 33 556 Corporate Sales toll free 0080 651 227 or 0800 33 555 Thailand Technical Support toll free 0880 060 07 International Access Code 001 Customer Service Penang M alaysia 604 633 4949 Country C ode 66 Sales toll free 0880 060 09 Trinidad Tobago General Support 1 800 805 8035 Turks and C aicos Islands General Support toll free 1 866 540 3355 Appendix 141 www dell com support dell com
42. 12 13 14 15 16 17 18 19 20 If you are reinstalling Windows XP Home Edition at the What s your computer s name window enter a name for your computer or accept the name provided and click Next If you are reinstalling Windows XP Professional at the C omputer Name and Administrator Password window enter a name for your computer or accept the one provided and a password and click Next If the M odem Dialing Information screen appears enter the requested information and click Next Enter the date time and time zone in the D ate and Time Settings window and click Next If the Networking Settings screen appears click Typical and click Next If you are reinstalling W indows XP Professional and you are prompted to provide further information regarding your network configuration enter your selections If you are unsure of your settings accept the default selections W indows XP installs the operating system components and configures the computer The computer automatically restarts NOTICE Do not press any key when the following message appears Press any key to boot from the CD W hen the Welcome to M icrosoft screen appears click N ext W hen the How will this computer connect to the Internet message appears click Skip W hen the Ready to register with M icrosoft screen appears select N o not at this timeand click Next W hen the Who will usethis computer screen appears you can enter up to five user
43. 852 E mail ap_support dell com Technical Support Dimension and Inspiron Technical Support OptiPlex Latitude and Dell Precision Customer Service non technical post sales issues Transaction Sales Large Corporate Accounts HK Large Corporate Accounts GCP HK 296 93188 296 93191 800 93 8291 toll free 800 96 4109 toll free 800 96 4108 toll free 800 90 3708 India Technical Support Sales 1600 33 8045 1600 33 8044 Appendix 133 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Ireland C herrywood International Access C ode 16 W ebsite support euro dell com E mail dell direct support 9 dell com Country C ode 353 Ireland Technical Support 1850 543 543 City Code 1 U K Technical Support dial within U K only 0870 908 0800 Home User Customer C are 01 204 4014 Small Business C ustomer Care 01 204 4014 U K Customer Care dial within U K only 0870 906 0010 Corporate C ustomer Care 1850 200 982 Corporate C ustomer Care dial within U K only 0870 907 4499 Ireland Sales 01 204 4444 U K Sales dial within U K only 0870 907 4000 Fax SalesF ax 01 204 0103 Switchboard 01 204 4444 Italy Milan W ebsite support euro dell com International Access Code 00 E mail support euro dell com it it emaildell Coun
44. Battery A low battery warning occurs when the battery charge is approximately 90 percent depleted The computer beeps once indicating that minimal battery operating time remains D uring that time the speaker beeps periodically If two batteries are installed the low battery warning means that the combined charge of both batteries is approximately 90 percent depleted T he computer enters hibernate mode when the battery charge is at a critically low level For more information about low battery alarms see Power M anagement in the D ell Inspiron Help file To access help see Finding Information for Your Computer on page 17 Charging the Battery Ei NOTE TheAC adapter charges a completely discharged battery in approximately 1 hour with the computer turned off Charge time is longer with the computer turned on You can leave the battery in the computer as long as you like The battery s internal circuitry prevents the battery from overcharging W hen you connect the computer to an electrical outlet or install a battery whilethe computer is connected to an electrical outlet the computer checks the battery charge and temperature If necessary the AC adapter then charges the battery and maintains the battery charge If the battery is hot from being used in your computer or being in a hot environment the battery may not charge when you connect the computer to an electrical outlet The battery is too hot to start charging if the light flas
45. DISK ERROR A floppy disk is in the floppy drive Remove the floppy disk and restart the computer NOT ENOUGH MEMORY OR RESOURCES CLOSE SOME PROGRAMS AND TRY AGAIN You have too many programs open Close all windows and open the program that you want to use OPERATING SYSTEM NOT FOUND Contact Dell see Contacting Dell on page 127 A REQUIRED DLL FILE WAS NOT FOUND Theprogram that you are trying to open is missing an essential file Remove and then reinstall the program 1 Click the Start button 2 Click C ontrol Panel 3 Click Add or Remove Programs 4 Select the program you want to remove 5 Clickthe Remove or C hange Remove button 6 See the program documentation for installation instructions X IS NOT ACCESSIBLE THE DEVICE IS NOT READY Insert a disk into the drive and try again 82 Solving Problems Video and Display Problems If the display is blank Ei NOTE If you are using a program that requires a higher resolution than your computer supports Dell recommends that you attach an external monitor to your computer CHECK THE LIGHT Whenthe light ison the computer has power e If the light is off pressthe power button Ifthe light isblinking your power management settings may have caused the display to turn off Pressthe power button to exit standby mode CHECK THE BATTERY If you areusinga battery to power your computer the battery charge may be depleted Con
46. Dell Inspiron 300m Owner s Manual Model PP04S DOLL www dell com support dell com Notes Notices and Cautions Fog NOTE A NOTE indicates important information that helps you make better use of your computer e NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem CAUTION A CAUTION indicates a potential for property damage personal injury or death Abbreviations and Acronyms For a complete list of abbreviations and acronyms see the Dell Inspiron Help File on page 17 If you purchased a Dell n Series computer any references in this document to Microsoft W indows operating systems are not applicable Information in this document is subject to change without notice 2003 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo AccessDirect Latitude Inspiron OptiPlex Dimension Dell Precision TrueMobile ExpressCharge and DellNet are trademarks of Dell Inc Intel Celeron and Pentium are registered trademarks of Intel Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation Bluetooth is a trademark owned by Bluetooth SIG Inc and is used by Dell Inc under license Other trademarks and trade names may be used in this document to refer to either the entities claiming
47. IS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU M AY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION DELL S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTSIN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT ASSET FORTH IN THIS WARRANTY STATEMENT ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESSFOR A PARTICULAR PURPOSE ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE NO WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THIS LIMITATION MAY NOT APPLY TO YOU Appendix WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR THIRD PARTY CLAIM S AGAINST YOU FOR DAMAGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE OUR LIABILITY WILL BE NOMORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OFACLAIM THISISTHE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAM AGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU How long does this limited warranty last This limited warranty lasts
48. NECTION Verify that the telephone line is connected to the modem CHECK THE TELEPHONE LINE Tryusinga different telephone line If you are using a line that is 3 m 10 ft or more in length try a shorter one Setting Up Your Computer 35 www dell com support dell com 36 IRREGULAR DIAL TONE If you have voice mail service you might hear an irregular dial tone when you have messages C ontact your telephone company for instructions on restoring a dial tone TURN OFF CALL WAITING CATCH PHONE Seeyourtelephone directory for instructions on deactivating this feature Then adjust the dial up networking connection properties 1 Click the Start button and click C ontrol Panel 2 Click Printers and O ther Hardware click Phone and M odem O ptions click the Dialing Rules tab and then click E dit 3In the Edit Location window ensure that To disable call waiting dial is checked and then select the proper code as listed in your telephone directory 4 Click Apply and click OK 5 Close the Phone and M odems O ptions window 6 Close the C ontrol Panel window VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS 1 Click the Start button and click C ontrol Panel 2 Click Printers and O ther H ardware and click Phone and M odem O ptions 3 Click the M odems tab 4 Clickthe COM port for your modem 5 Click Properties click the D iagnosticstab and then click Q uery M odem to verify that the modem is communicating with W indo
49. OL or M SN connection 1 Save and close any open files and exit any open programs 2 Double click the M SN Explorer or AOL icon on the M icrosoft W indows desktop 3 Follow theinstructions on the screen to complete the setup If you do not have an M SN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP 1 Save and close any open files and exit any open programs 2 Clickthe Start button and click Internet E xplorer TheNew Connection Wizard appears 3 Click C onnect to the Internet 4 Inthe next window click the appropriate option e f you do not have an ISP and want to select one click C hoose from a list of Internet service providers ISPs Setting Up Your Computer f you have already obtained setup information from your ISP but you did not receive a setup CD click Set up my connection manually e If you haveaCD click Usethe C D I got from an ISP 5 ClickNext If you selected Set up my connection manually continue to step 6 Otherwise follow the instructions on the screen to complete the setup Ei NOTE If you do not know which type of connection to select contact your ISP 6 Clickthe appropriate option under H ow do you want to connect to the ntemet and then click Next 7 Usethesetup information provided by your ISP to complete the setup If you are having problems connecting to the Internet see M odem and Internet Connection Problems on page 35 and
50. OR IMPLIED INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESSFOR A PARTICULAR PURPOSE STATUTORY OR OTHERW ISE SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS THEREFORE THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL INDIRECT CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAM AGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE OUR LIABILITY WILL BENO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM THISISTHE MAXIMUM AMOUNT FORWHICH WE ARE RESPONSIBLE SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION M AY NOT APPLY TO YOU Appendix How long does this limited warranty last This limited warranty lasts for the time period indicated on your warranty on D ell branded batteries lasts only 1 year and the limit projectors lasts only 90 days The limited warranty begins on the packing slip or invoice except that the limited ed warranty on the lamps for D ell branded date of the packing slip or invoice T he warranty period is not extended if we r
51. OSSIBLE INTERFERENCE Turn off nearby fans fluorescent lights halogen lamps or other appliances ROTATE THE COMPUTER TO FACE A DIFFERENT DIRECTION Eliminate sunlight glare which can cause poor picture quality ADJUST THE WINDOWS DISPLAY SETTINGS 1 Click the Start button and then click C ontrol Panel 2 Click Appearance and T hemes 3 Click the area you want to change or click the Display icon 4 Try different settings for C olor quality and Screen resolution SEE ERROR MESSAGES If an error message appears see Error M essages on page 82 If only part of the display is readable CONNECT AN EXTERNAL MONITOR 1 Turn off your computer and connect an external monitor to the computer 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls If the external monitor works the computer display or video controller may be defective Contact D ell see Contacting Dell on page 127 84 Solving Problems Scanner Problems CHECK THE POWER CABLE CONNECTION Ensurethat the scanner power cable is firmly connected to a working electrical power source and that the scanner isturned on CHECK THE SCANNER CABLE CONNECTION Ensure that the scanner cable is firmly connected to the computer and to the scanner UNLOCK THE SCANNER Ensurethat your scanner is unlocked if it hasa locking tab or button REINSTALL THE SCANNER DRIVER Seethe scanner documentation for instructions Sol
52. Support Technical Support Fax Home Small Business C ustomer Care Relational Customer Care Home Small Business Sales Relational Sales Home Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax 020 674 45 00 020 674 47 66 020 674 42 00 020 674 4325 020 674 55 00 020 674 50 00 020 674 47 75 020 674 47 50 020 674 50 00 020 674 47 50 Appendix 137 www dell com support dell com Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers New Zealand International Access C ode 00 E mail New Zealand nz_tech_support dell com E mail Australia au_tech_support dell com Country Code 64 Home and Small Business 0800 446 255 Government and Business 0800 444 617 Sales 0800 441 567 Fax 0800 441 566 Nicaragua General Support 001 800 220 1006 Norway Lysaker W ebsite support euro dell com International Access C ode 00 Country C ode 47 E mail Support portable computers nor_nbk_support dell com E mail Support desktop computers nor support Q dell com E mail Support servers nordic server support Q dell com Technical Support 671 16882 Relational C ustomer Care 671 17514 Home Small Business C ustomer C are 23162298 Switchboard 671 16800 Fax Switchboard 671 16865 Panama General Support 001 800 507 0962 Peru General Support 0800 50 669
53. ahamas General Support toll free 1 866 278 6818 Barbados General Support 1 800 534 3066 Belgium Brussels W ebsite support euro dell com International Access Code 00 E mail tech_be dell com Country C ode 32 E mail for French Speaking C ustomers City Code 2 support euro dell com be fr emaildell Technical Support 02 481 92 88 Customer C are 02 481 91 19 Corporate Sales 02 481 91 00 Fax 02 481 92 99 Switchboard 02 481 91 00 Bermuda General Support 1 800 342 0671 128 Appendix Country City International Access Code Country Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers City Code Bolivia General Support toll free 800 10 0238 Brazil W ebsite wwwdell com br International Access Code 00 Customer Support Technical Support 0800 90 3355 Country C ode 55 Tech Support Fax 51 481 5470 City Code 51 Customer C are Fax 51 481 5480 Sales 0800 90 3390 British Virgin Islands General Support toll free 1 866 278 6820 Brunei Customer Technical Support Penang M alaysia 604 633 4966 Country Code 673 Customer Service Penang M alaysia 604 633 4949 Transaction Sales Penang M alaysia 604 633 4955 C anada North York Ontario International Access C ode 011 Online O rder Status wwwdell ca ostatus AutoTech automated technical support TechFax Customer C are Home Sales Small Business Customer C are med large business
54. and Touch Pad Numeric Keypad Keyboard Shortcuts Touch Pad Touch Pad or M ouse Problems External Keyboard Problems U nexpected Characters www dell com support dell com Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard E ach key on the keypad has multiple functions enable the numbers lock Num Lk keypad hold down Fn and press lt F4 gt The light indicates that the Num Lk keypad function is active e disable the keypad press Fn F4 again Keyboard Shortcuts System Functions Opensthe Windows Task M anager window Enables and disables the numeric keypad Enables and disables the scroll lock 56 Using the Keyboard and Touch Pad Battery Displays the Dell QuickSet Battery M eter Display Functions F8 Switches the video image to the next display option The options include the integrated display an external monitor and both displays simultaneously Increases brightness on the integrated display only not on an external monitor D ecreases brightness on the integrated display only not on an external monitor Radios Including Wireless Networking and the Bluetooth Card Enables and disables radios including wireless networking and the Bluetooth card Power Management Esc Activates a power management mode You can reprogram this keyboard shortcut to activate a dif
55. and insurethe shipment or accept the risk of loss or damage during shipment To qualify for refund or replacement returned products must be in as new condition software products must be unopened and all of the manuals floppy disk s C D s power cables and other items included with a product must be returned with it 1 Year End User Manufacturer Guarantee Latin America and the Caribbean Only Guarantee Dell Inc Dell warrants to the end user in accordance with the following provisions that its branded hardware products purchased by the end user from a D ell company or an authorized D ell distributor in Latin America or the Caribbean will be free from defects in materials workmanship and design affecting normal use for a period of 1 year from the original purchase date Products for which proper claims are made will at Dell s option be repaired or replaced at D ell s expense D ell owns all parts removed from repaired products D ell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products Exclusions This Guarantee does not apply to defects resulting from improper or inadequate installation use or maintenance actions or modifications by unauthorized third parties or the end user accidental or willful damage or normal wear and tear Making a Claim Claims must be made in Latin America or the Caribbean by contacting the D ell point of sale within the guarant
56. anship If we are not able to repair the product we will replace it with a comparable pr W hen you contact us we will issue a Return M aterial Authorizati You must return the products to us in their original or equivalent the shipment or accept the risk if the product is lost or damaged i oduct that is new or refurbished on Number for you to include with your return packaging prepay shipping charges and insure n shipment W e will return the repaired or replacement products to you W e will pay to ship the repaired or replaced products to you if you use an address in Canada Otherwise we will ship the product to you freight collect 151 Appendix support dell com www dell com 152 If we determine that the problem is not covered under this warranty we will notify you and inform you of service alternatives that are available to you on a fee basis NOTE Before you ship the product s to us make sure to back up the data on the hard drive s and any other storage device s in the product s Remove any confidential proprietary or personal information removable media such as floppy disks CDs or PC Cards We are not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media During the remaining years following the first year of all limited warranties We will replace any defective part with new or refurbished parts if we agree that i
57. arges during prolonged storage After a long storage period recharge the battery fully before you use it See C harging the Battery on page 47 Power Problems Ei NOTE See the Del Inspiron Help file for information on standby mode To access help see Finding Information for Your Computer on page 17 CHECK THE POWER LIGHT When the power light is lit or blinking the computer has power If the power light is blinking the computer is in standby mode press the power button to exit standby mode If the light is off press the power button to turn on the computer Using a Battery 49 www dell com support dell com 50 CHARGE THE BATTERY Thebattery charge may be depleted 1 Reinstall the battery 2 Usethe AC adapter to connect the computer to an electrical outlet 3 Turn on the computer CHECK THE BATTERY STATUS LIGHT f the battery status light flashes orange or is a steady orange the battery charge is low or depleted C onnect the computer to an electrical outlet If the battery status light flashes green and orange the battery is too hot to charge Turn off the computer see Turning Off Your C omputer on page 41 disconnect the computer from the electrical outlet and then let the battery and computer cool to room temperature If the battery status light rapidly flashes orange the battery may be defective C ontact D ell see Contacting D ell on page 127 TEST THE ELECTRICAL OUTLET Ensurethat the elect
58. arious manufacturers in performing warranty repairs and in building replacement parts and systems Refurbished parts and systems are parts or systems that have been returned to D ell some of which were never used by a customer All parts and systems are inspected and tested for quality Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought D ell owns all parts removed from repaired products May transfer the limited warranty Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us T he limited warranty on D ell branded memory may not be transferred You may record your transfer by going to D ell s website ForCanada purchased computers in country transfers and to transfer from one customer to another go to www dell ca ca en gen topics segtopic ccare nav 013 ccare htm Forout of country transfers outside of the original country of purchase go to wwwdell com us en biz topics sbtopic ccare nav 016 ccare htm If you do not have Internet access call D ell at 1 800 847 4096 Home C onsumer customers or 1 800 326 9463 Corporate C ommercial or Government customers Appendix Total Satisfaction Return Policy Canada Only If you are an end user customer who bought new products directly from Dell you may return them to Dell up to 30 days after you receive them for a refund or credit of t
59. bles check the cable connector for bent or broken pins Firmly reconnect the cable If you are using a mouse extension cable disconnect it and connect the mouse directly to the computer TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE CHECK THE TOUCH PAD 1 Turn off the computer 2 Disconnect the mouse 3 Turn on the computer 4 At the W indows desktop use the touch pad to move the cursor around select an icon and open it If thetouch pad operates correctly the mouse may be defective REINSTALL THE TOUCH PAD DRIVER See Reinstalling Drivers and Utilities on page 92 External Keyboard Problems Ei NOTE When you attach an external keyboard the integrated keyboard remains fully functional CHECK THE KEYBOARD CABLE Shut down the computer see Turning Off Your Computer on page 41 Disconnect the keyboard cable and check it for damage For PS 2 cables check the cable connector for bent or broken pins Firmly reconnect the cable Using the Keyboard and Touch Pad If you are using a keyboard extension cable disconnect it and connect the keyboard directly to the computer CHECK THE EXTERNAL KEYBOARD 1 Turn off the computer wait 1 minute and tum it on again 2 Verify that the numbers capitals and scroll lock lights on the keyboard blink during the boot routine 3 From the W indows desktop click the Start button point to Programs point to Accessories and click Notepad 4 Type some characters on the external keyboard a
60. chnical support options may be available for purchase Dell provides limited technical support for the computer and any D ell installed software and peripherals Support for third party software and peripherals is provided by the original manufacturer including those purchased and or installed through D ell Software and Peripherals Readyware and C ustom Factory Integration I Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer All Dell standard components included in a Custom Factory Integration CFI project are covered by the standard Dell limited warranty for your computer However Dell also extends a parts replace ment program to cover all nonstandard third party hardware components integrated through CFI for the duration of the computer s service contract Definition of Dell Installed Software and Peripherals Dell installed software includes the operating system and some of the software programs that are installed on the computer during the manufacturing process M icrosoft Office Norton Antivirus and so on Dell installed peripherals include any internal expansion cards or D ell branded module bay or PC Card accessories In addition any D ell branded monitors keyboards mice speakers microphones for telephonic modems docking stations port replicators networking products and all associated cabling are included
61. computer and then click Next Solving Problems Using Microsoft Windows xP System Restore The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state Without affecting data files if changes to the hardware software or other system settings have left the computer in an undesirable operating state See the Windows Help and Support C enter for information on using System Restore To access help see Finding Information for Your Computer on page 17 NOTICE Make regular backups of your data files System Restore does not monitor your data files or recover them Creating a Restore Point 1 Click the Start button and click Help and Support 2 Click System Restore 3 Follow the instructions on the screen Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver use D evice D river Rollback see U sing Windows Device Driver Rollback on page 92 to resolve the problem If that is unsuccessful then use System Restore See Using M icrosoft W indows XP System Restore on page 95 e NOTICE Before you restore the computer to an earlier operating state save and close any open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Start button point to All Programs Accessories System Tools and then click System Restore
62. ctions W hen you receive your computer the sensor is disabled You can use the system setup program to enable the sensor For information on transferring data see the W indows H elp and Support C enter or the documentation that came with your IrDA compatible device To access help see Finding Information for Your Computer on page 17 AIR VENT Thecomputer usesan internal fan to create airflow through the vents which prevents the computer from overheating fy CAUTION Do not block push objects into or allow dust to accumulate in the air vents Doing so can damage the computer or cause a fire Ei NOTE The computer turns on the fans when the computer gets hot The fans may make noise which is normal and does not indicate a problem with the fans or the computer A Tour of Your Computer USB CONNECTOR Connects USB devices such as a mouse keyboard or printer VIDEO CONNECTOR Connects an external monitor or projector See Using the Display in the Dell Inspiron Help file To access help see Finding Information for Your C omputer on page 17 A Tour of Your Computer 29 www dell com support dell com 30 Back View security cable slot SECURITY CABLE SLOT Letsyou attach a commercially available antitheft deviceto the computer Instructions for installing antitheft devices are usually included with the device NOTICE Before you buy an antitheft device ensure that it will work
63. ctor on computer network cable Setting Up a Home and Office Network Network Setup Wizard The Microsoft Windows XP operating system provides a Network Setup W izard to guide you through the process of sharing files printers or an Internet connection between computers in a home or small office 1 Click the Start button point to All Programs Accessories C ommunications and then click Network Setup Wizard On the welcome screen click Next Click C hecklist for creating a network 2 3 Gi NOTE Selecting the connection method This computer connects directly to the I nternet enables the integrated firewall provided with Windows XP 4 Completethe checklist and required preparations 5 Return to the Network Setup Wizard and follow the instructions on the screen Network Problems CHECK THE NETWORK CABLE CONNECTOR Ensurethat the network cable connector is firmly connected to the connector on the computer and the network wall jack CHECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR Left light indicatesthe network connection speed If the status light is off the computer is not detecting network connection try replacing the network cable T he status light is solid green at 10 M bps amber at 100 M bps and yellow at 1 G bps connection speed RESTART THE COMPUTER Trytologon to the network again CONTACT YOUR NETWORK ADMINISTRATOR Verifythat your network settings are correct and that the network is functionin
64. d Technical Support Sales Customer Service Seoul Korea Customer Service Penang M alaysia Fax Switchboard toll free 0120 198 498 81 44 556 4162 toll free 0120 198 226 81 44 520 1435 toll free 0120 198 433 81 44 556 3894 044 556 3490 044 556 3801 044 556 4240 044 556 1465 044 556 3433 044 556 3430 044 556 1469 044 556 3469 044 556 1760 044 556 4300 toll free 080 200 3800 toll free 080 200 3600 toll free 080 200 3800 604 633 4949 2194 6202 2194 6000 Appendix 135 www dell com support dell com Country City International Access Code Country Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers City Code Latin America Customer Technical Support Austin Texas 512 728 4093 U S A Customer Service Austin Texas U S A 512 728 3619 Fax Technical Support and Customer Service 512 728 3883 Austin Texas U S A Sales Austin Texas U S A 512 728 4397 SalesFax Austin Texas U S A 512 728 4600 or 512 728 3772 Luxembourg W ebsite support euro dell com International Access Code 00 E mail tech beQ dell com Country Code 352 Technical Support Brussels Belgium 3420808075 Home Small Business Sales Brussels Belgium toll free 080016884 Corporate Sales Brussels Belgium 02 481 91 00 Customer C are Brussels Belgium 02 481 91 19 Fax Brussels Belgium 02 481 92 99 Switchboard Brussels Be
65. dapter s power cable into the power strip Some power strips may allow you to insert the plug incorrectly Incorrect insertion of the power plug could result in permanent damage to your computer as well as risk of electric shock and or fire Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip Battery UseonlyDell battery modules that are approved for use with this computer Use of other types may increase the risk of fire or explosion Donot carry a battery pack in your pocket purse or other container where metal objects such as car keys or paper clips could short circuit the battery terminals T he resulting excessive current flow can cause extremely high temperatures and may result in damage to the battery pack or cause fire or burns Thebattery poses a burn hazard if you handle it improperly Do not disassemble it Handle a damaged or leaking battery pack with extreme care If the battery is damaged electrolyte may leak from the cells and may cause personal injury Keep the battery away from children Donot store or leave your computer or battery pack near a heat source such as a radiator fireplace stove electric heater or other heat generating appliance or otherwise expose it to temperatures in excess of 609C 1409F W hen heated to excessive temperatures battery cells could explode or vent posing a risk of fire Donot dispose of your computer s battery in a
66. e Power Supplies 40 Turning Off Your Computer 0 00 41 3 Using a Battery 44 45 Dell 45 Microsoft Windows Power Meter 46 ChargeGauge 2 46 Low BatteryWarning 0 46 Charging the Battery os 47 Removing a Battery 0 0 0 47 Installing a Battery 0 0 0 48 Installing the Optional Extended Battery 49 Storing a Battery oss 49 Power Problems LL 49 4 Contents 4 Using the Dell D Bay About the Dell D Bay 0 0 0 52 Removing and Installing Devices When the Computer IST rned OTf ira uou sue ses Bh ia ay i 52 Removing and Installing Devices While the Computer IiSRUNNING e cere Lei 53 5 Using the Keyboard and Touch Pad Numeric Keypad sss 56 Keyboard Shortcuts 56 System Functions a 56 Battery x ond ec e EL doe oso ow 57 Display Functions oe 5 Radios Including Wireless Networking and the Bluetooth ieri e EUR AS 57 Power M anagement oes 57 Speaker Functions oen 58 Microsoft Windows Logo KeyFunctions 58 re A 59 Customizing the Touch Pad 60 Touch Pad or Mouse Problems 60 External Keyboard Problems 60 Unexp
67. ecific item on a system setup screen highlight the item and see the Help area on the screen On each screen the system setup options are listed at the left To the right of each option is the setting or value for that option You can change settings that appear as white type on the screen O ptions or values that you cannot change because they are determined by the computer appear less bright The upper right corner of the screen displays help information for the currently highlighted option the lower right corner displays information about the computer System setup key functions are listed across the bottom of the screen Commonly Used Options Certain options require that you reboot the computer for new settings to take effect Changing the Boot Sequence The boot sequence or boot order tells the computer where to look to find the software needed to start the operating system You can control the boot sequence and enable disable devices using the Boot O rder page of the system setup program Ei NOTE To changethe boot sequence on a one time only basis see Performing a One Time B oot on page 124 Appendix 123 www dell com support dell com 124 The Boot O rder page displays a general list of the bootable devices that may be installed in your computer including but not limited to the following Diskette D rive Modular bay HDD Internal HDD CD DVD CD RW drive Ei NOTE You can only boot start up your co
68. ected Characters o aaa a 61 6 Using CDs DVDs and Other M ultimedia Using CDs and DVDS aaa ess 64 Contents 5 CD or DVD Problems 00 0000 64 If you cannot playaCD CD RW orDVD 64 If you cannot eject the CD CD RW or DVD drivetray 65 If you hear an unfamiliar scraping or grinding sound 65 If the CD RW 65 Sound and Speaker Problems 65 If you have a problem with integrated speakers 65 If you have a problem with external speakers 65 Copying CDs and DVDS ess 66 HowtoCopyaCDorDVD 66 53 4 67 Helpful TIPS co alia I Raed eG 67 7 Setting Up a Home and Office Network Connecting toa Network Adapter 70 Network Setup Wizard 71 Network Problems 71 Connecting to a Wireless Local Area Network 71 Determining Your Network Type 72 Connecting to a Network in Microsoft Windows XP 72 Finalizing Your Network Connection Security Settings 76 8 Solving Problems Error Messages coss pte tup rete REA 82 Video and Display Problems 83 If the display is blank 83 If the display is difficult to read 84 If only part of thedisplayisreadable 84 5 6 6 15 85
69. ed from the computer wrap the drive in a nonconducting material such as cloth or paper If you have the drive checked by hand be ready to install the drive in the computer You can put the hard drive through an X ray security machine but never put the drive through a metal detector W hen traveling do not place the computer in overhead storage compartments where it could slide around D o not drop your computer or subject it to other mechanical shocks Protect your computer battery and hard drive from environmental hazards such as dirt dust food liquids temperature extremes and overexposure to sunlight W hen you move your computer between environments with very different temperature and or humidity ranges condensation may form on or within the computer To avoid damaging the computer allow sufficient time for the moisture to evaporate before using the computer NOTICE When taking the computer from low temperature conditions into a warmer environment or from high temperature conditions into a cooler environment allow the computer to acclimate to room temperature before turning on power W hen you disconnect a cable pull on its connector or on its strain relief loop not on the cable itself As you pull out the connector keep it evenly aligned to avoid bending any connector pins Also before you connect a cable make sure both connectors are correctly oriented and aligned Handle components with care H old a component such as a
70. edia base for instructions Disconnect the computer from the electrical outlet Wait 10 to 20 seconds and then disconnect any attached devices Remove any installed PC Card battery and devices 4 5 6 NOTICE Handle components and cards by their edges and avoid touching pins and contacts Ground yourself by touching a metal connector on the back of the computer Continue to ground yourself periodically during this procedure Adding and Replacing Parts 107 www dell com support dell com 108 7 Turn the computer over and loosen both the captive screw s from the M ini PCI card cover and remove the cover captive screw 2 Cover Adding and Replacing Parts 8 If a Mini PCI card is not already installed go to step 9 If you are replacing a Mini PCI card remove the existing card a Disconnect the Mini PCI card from the attached cables cable connectors Adding and Replacing Parts 109 www dell com support dell com 110 b Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly metal securing tab 2 Mini PCI card c Lift the Mini PCI card out of its connector NOTICE To avoid damaging the M ini PCI card never place cables on top of or under the card Adding and Replacing Parts 9 Toreplacea Mini PCI card align the card with the connector at a 45 degree angle and press the M ini PCI card into the connector connector Mini PCI card
71. ee period T he end user must always supply proof of purchase indicating name and address of the seller date of purchase model and serial number name and address of the customer and details of symptoms and configuration at the time of malfunction including peripherals and software used Otherwise D ell may refusethe guarantee claim Upon diagnosis of a warranted defect D ell will make arrangements and pay for ground freight and insurance to and from Dell s repair replacement center T he end user must ensure that the defective product is available for collection properly packed in original or equally protective packaging together with the details listed above and the return number provided to the end user by D ell Limitation and Statutory Rights Dell makes no other warranty guarantee or like statement other than as explicitly stated above and this Guarantee is given in place of all other guarantees whatsoever to the fullest extent permitted by law In the absence of applicable legislation this Guarantee will be the end user s sole and exclusive remedy against D ell or any of its affiliates and neither D ell nor any of its affiliates shall be liable for loss of profit or contracts or any other indirect or consequential loss arising from negligence breach of contract or howsoever Appendix This Guarantee does not impair or affect mandatory statutory rights of the end user against and or any rights resulting from other contracts concluded
72. eens oaa a 123 Commonly Used Options oo ess 123 Enabling theInfraredSensor 125 Dell Technical Support Policy U S Only 126 Definition of Dell Installed Software and Peripherals 126 Definition of Third Party Software and Peripherals 127 Contacting Bell ise d ee ete 127 Regulatory Notices aa aaa 144 NOM Information Mexico Only a aa 145 Limited Warranties and Return Policy 146 Limited Warranty for Dell Branded Hardware Products US ORIVE Reale e rt eate extr Sea 146 Total Satisfaction Return Policy U S Only 149 Limited Warranty Terms for Dell Branded Hardware Products Canada Only 150 Total Satisfaction Return Policy Canada Only 153 Dell Software and Peripherals Canada Only 153 1 Year End User M anufacturer Guarantee Latin America and the Caribbean Only 154 Intel Warranty Statement for Pentium and Celeron Processors Only U S and Canada Only 156 Dp 159 8 Contents CAUTION Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage General Do not attempt to service the computer yourself unless you are a trained service technician Always follow installation instructions closely If you use an extension power cable with you
73. einstall the drive 4 Turn on the computer CLEAN THE DRIVE OR DISC See Cleaning Your Computer in the D ell Inspiron Help file for instructions To access help see Finding Information for Your C omputer on page 17 Using CDs DVDs and Other Multimedia If you cannot eject the CD CD RW or DVD drive tray 1 Ensure that the computer is turned off 2 Straighten a paper clip and insert one end into the eject hole at the front of the drive push firmly until the tray is partially ejected 3 Gently pull out the tray until it stops If you hear an unfamiliar scraping or grinding sound Ensure that the sound is not caused by the program that is running Ensure that the disk or disc is inserted properly If the CD RW drive stops writing DISABLE STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD RW Search for the keyword standby in the W indows H elp and Support Center To access help see Finding Information for Your Computer on page 17 CHANGE THE WRITE SPEED TO A SLOWER RATE Seethehelp files for your CD creation software EXIT ALL OTHER OPEN PROGRAMS Exiting all other open programs before writing to the CD RW may alleviate the problem Sound and Speaker Problems If you have a problem with integrated speakers ADJUST THE WINDOWS VOLUME CONTROL Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Adjust the volume bass
74. either is not detected during the operating system setup or is detected but incorrectly configured To check for IRQ conflicts on your computer AA W N e 9 Click the Start button and click C ontrol Panel Click Performance and M aintenance and click System Click the H ardware tab and click D evice M anager In the D evice M anager list check for conflicts with the other devices Conflicts are indicated by a yellow exclamation point beside the conflicting device or a red X if the device has been disabled Double click any conflicting device listed to bring up the Properties window so that you can determine what needs to be reconfigured or removed from the Device M anager Resolve these conflicts before checking specific devices Double click the malfunctioning device type in the D evice M anager list Double click the icon for the specific device in the expanded list The Properties window appears If an IRQ conflict exists the D evice statusarea in the Properties window reports what other devices are sharing the device s IRQ Resolve any IRQ conflicts You can also use the Windows XP Hardware Troubleshooter To use the troubleshooter click the Start button and click Help and Support Type hardware troubleshooter inthe Search field and then click the arrow to start the search Click H ardware Troubleshooter in the Search Results list n the H ardware Troubleshooter list click need to resolve a hardware conflict on my
75. ell see Contacting Dell on page 127 Solving Problems Drivers What Is a Driver A driver is a program that controls a device such as a printer mouse or keyboard AII devices require a driver program A driver acts like a translator between the device and any other programs that use the device Each device has its own set of specialized commands that only its driver recognizes Dell ships your computer to you with required drivers already installed no further installation or configuration is needed NOTICE The Drivers and Utilities CD may contain drivers for operating systems that are not on your computer Ensure that you are installing software appropriate for your operating system M any drivers such as the keyboard driver come with your M icrosoft W indows operating system You may need to install drivers if you Upgrade your operating system e Reinstall your operating system e Connect or install a new device Identifying Drivers If you experience a problem with any device identify whether the driver is the source of your problem and if necessary update the driver Click the Start button and click C ontrol Panel Under Pick a C ategory click Performance and M aintenance Click System In the System Properties window click the H ardware tab Click D evice M anager c ui A W N e Scroll down the list to see if any device has an exclamation point a yellow circle with a on the device icon I
76. ents and cards by their edges and avoid touching pins and contacts Ground yourself by touching a metal connector on the back of the computer Continue to ground yourself periodically during this procedure a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up b Remove the module from the connector memory module securing clip 2 Adding and Replacing Parts 9 Ground yourself and install the new memory module a Align the notch in the module edge connector with the tab in the center of the connector slot b Slide the module firmly into the slot at a 45 degree angle and rotate the module down until it clicks into place If the module does not click into place remove the module and reinstall it memory module connector Adding and Replacing Parts 105 www dell com support dell com 10 Replace the cover e NOTICE If the cover is difficult to close remove the module and reinstall it Forcing the cover to close may damage your computer Fog NOTE If the memory module is not installed properly the computer does not boot No error message indicates this failure captive screw 2 Se cover 11 Insert the battery into the battery bay or connect the AC adapter to your computer and an electrical outlet 12 Turn on the computer As the computer boots it detects the additional memory and automatically updates the system c
77. epair or replace a warranted product or any parts D ell may change the terms and availability of limited warranties at its discretion but any changes will not be retroactive that is the warranty terms in place at the time of purchase will apply to your purchase What dol do if need warranty service Before the warranty expires please call usat the relevant number Dell Service Tag or order number available listed in thefollowing table Please also have your Individual Home Consumers Home Office and Small Canada Only Business Customers Technical Support and C ustomer Service 1 800 847 4096 Medium Large and Global Commercial Customers Government Education and Healthcare Customers and Value Added Resellers VARs Technical Support 1 800 387 5757 Customer Service 1 800 326 9463 Government or Education Customers or Individual Home Consumers who purchased through an Employee Purchase Program Technical Support 1 800 387 5757 Customer Service 1 800 326 9463 E xtension 8221 for Individual Consumers Dell Branded M emory 1 888 363 5150 What will Dell do Duringthe 90 days of the 90 day limited warranty and the first year of all other limited warranties D uring the 90 days of the 90 day limited warranty and the first year of all other imited warranties we will repair any D ell branded hardware products returned to us that prove to be defective in materials or workm
78. erprise software Reconditioned or Refurbished D ell B randed H ardware Products and Parts All reconditioned or refurbished D ell branded server and storage products may be returned within 30 days from the date on the packing slip or invoice All other reconditioned or refurbished D ell branded hardware products and parts may be returned within 14 days of the date on the packing slip or invoice To return products e mail or call Dell customer service to receive a C redit Return Authorization Number within thereturn policy period applicable to the product you want to return You must obtain a C redit Return Authorization Number in order to return the product See Contacting D ell or Getting Help in your customer documentation or wwwdell com us en gen contact htm to find the appropriate contact information for obtaining customer assistance You must ship the productsto Dell within 5 days of the date that D ell issues the C redit Return Authorization Number You must also return the products to D ell in their original packaging in as new condition along with any media documentation and all other items that were included in the original shipment prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment Appendix 149 support dell com www dell com 150 Limited Warranty Terms for Dell Branded Hardware Products Canada Only What is covered by this limited warranty This limited wa
79. f an exclamation point is next to the device name you may need to reinstall the driver or install a new driver see Reinstalling D rivers and Utilities on page 92 Solving Problems 91 www dell com support dell com 92 Reinstalling Drivers and Utilities NOTICE The Dell Support website at support dell com and your Drivers and Utilities CD provide approved drivers for Dell computers If you install drivers obtained from other sources your computer might not work correctly Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver use W indows XP Device Driver Rollback to replace the driver with the previously installed version Click the Start button and click C ontrol Panel Under Pick a C ategory click Performance and M aintenance Click System In the System Properties window click the H ardware tab Click D evice M anager Right click the device for which the new driver was installed and click Properties Click the D rivers tab Click Roll Back D river If Device Driver Rollback does not resolve the problem then use System Restore see Using Microsoft W indows XP System Restore on page 95 to return your computer to the operating state that existed before you installed the new driver co N QQ Ui A W N e Using the Drivers and Utilities CD If using Device Driver Rollback or System Restore does not resolve the problem then reinstall the driver fr
80. ferent power management mode using the Advanced tab in the Power O ptions Properties window See Power M anagement in the D ell Inspiron Help file for instructions To access help see Finding Information for Your Computer on page 17 Using the Keyboard and Touch Pad 57 www dell com support dell com 58 Speaker Functions Page Up Increases the volume of the integrated speakers and external speakers if attached Page Dn D ecreases the volume of the integrated speakers and external speakers if attached End Enables and disables the integrated speakers and external speakers if attached Microsoft windows Logo Key Functions EJE Minimizes all open windows aximizes all windows EJE Runs W indows Explorer BUE Opensthe Run dialog box Opens the Search Results dialog box LN NI Gl Opensthe Search Results C omputer dialog box if the computer is connected to a network Pause Break Opensthe System Properties dialog box To adjust keyboard operation such as the character repeat rate open the Control Panel click Printers and Other H ardware and click Keyboard Using the Keyboard and Touch Pad Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display U se the touch pad and touch pad buttons as you would use a mouse touch pad touch pad buttons 2
81. for your computer fy CAUTION Before working inside your computer read the safety instructions on 1 Adding and page 9 NOTE Memory modules purchased from Dell are covered under your computer warranty Ensure that the work surface is flat and clean to prevent scratching the computer cover Save and close any open files exit any open programs and shut down the computer see Turning Off Your Computer on page 41 If the computer is connected to the media base docked undock it See the documentation that came with your media base for instructions Disconnect the computer from the electrical outlet Wait 10 to 20 seconds and then disconnect any attached devices Replacing Parts 6 Remove any installed PC Cards and battery NOTICE Handle components and cards by their edges and avoid touching pins and contacts Ground yourself by touching a metal connector on the back of the computer Continue to ground yourself periodically during this procedure 7 Turn the computer over unscrew both captive screw s from the memory module M ini PCI card modem cover and remove the cover captive screw 2 cover e NOTICE To prevent damage to the memory module connector do not use tools to spread the inner metal tabs that secure the memory module Adding and Replacing Parts 103 www dell com support dell com 104 8 If you arereplacing a memory module remove the existing module NOTICE Handle compon
82. g Connecting to a Wireless Local Area Network Li NOTE These networking instructions do not apply to Bluetooth or cellular products Before you can connect to a wireless Local Area Network LAN you must have specific information about your network Be sure to get the name of your wireless network along with any special security settings from your network administrator The settings are unique to your network and cannot be provided by D ell Setting Up a Home and Office Network 71 www dell com support dell com 72 Determining Your Network Type Ei NOTE Most wireless networks are of the infrastructure type Consult your network administrator if you are unsure of the type of network you are connecting to Wireless networks fall into two categories infrastructure networks and ad hoc networks An infrastructure network uses routers or access points to connect several computers An ad hoc network does not use routers or access points and consists of computers that broadcast to one another RS fr fr e 2 uu RG Dy VU Ce ee RU S 6 6C CCQC infrastructure network ad hoc network Connecting to a Network in Microsoft Windows XP Your wireless network card requires proper software and drivers in order to connect to a network T he software is pre installed in the factory If the software is removed or corrupted follow the instructions listed in the U ser s G uide for your wireless card T he User s Guide islocated on y
83. he product purchase price If you are an end user customer who bought reconditioned or refurbished products from Dell you may return them to Dell within 14 days after the date on the packing slip or invoice for a refund or credit of the product purchase price In either case the refund or credit will not include any shipping and handling charges shown on your packing slip or invoice and will be subject to a fifteen percent 15 restocking fee unless otherwise prohibited by law If you are an organization that bought the products under a written agreement with D ell the agreement may contain different terms for the return of products than specified by this policy To return products you must call D ell C ustomer Service at 1 800 847 4096 to receive a C redit Return Authorization Number To expedite the process of your refund or credit D ell expects you to return the products to Dell in their original packaging within 5 days of the date that D ell issuesthe C redit Return Authorization Number You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment You may return software for a refund or credit only if the sealed package containing the floppy disk s or CD s is unopened Returned products must be in as new condition and all of the manuals floppy disk s CD s power cables and other items included with a product must be returned with it For customers who want to return for refund or credi
84. hes alternately green and orange Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature T hen connect the computer to an electrical outlet to continue charging the battery For more information about resolving problems with a battery see Power Problems on page 49 Removing a Battery CAUTION Before performing these procedures disconnect the modem from the telephone wall jack NOTICE If you choose to replace the battery with the computer in standby mode you have up to 1 minute to complete the battery replacement before the computer shuts down Using a Battery 47 www dell com support dell com 48 1 Ensurethat the computer is turned off suspended in a power management mode or connected to an electrical outlet 2 If the computer is connected to a media base docked undock it See the documentation that came with your media base for instructions 3 Slidethe battery latch releases on the bottom of the computer and remove the battery from the bay battery latch release 2 Installing a Battery iy CAUTION Before performing any of the procedures listed below read the safety instructions on page 9 Slide the battery into the bay until the latch releases click Using a Battery Installing the Optional Extended Battery Storing a Battery Remove the battery when you store your computer for an extended period of time A battery disch
85. idle 3 The computer or media base is connected to an electrical outlet and running on AC power T he battery is charging aJ The computer or media base is connected to an electrical outlet and running on AC power The battery is idle For more information about Q uickSet right click the 15 icon in the taskbar and click H elp Using a Battery 45 www dell com support dell com 46 Microsoft Windows Power Meter The W indows Power M eter indicates the remaining battery charge To check the Power M eter double click the g icon on the taskbar For more information about the Power M eter tab see Power M anagement in the D ell Inspiron Help file To access help see Finding Information for Your Computer on page 17 If the computer is connected to an electrical outlet a Le icon appears Charge Gauge Before you insert a battery press the status button on the battery charge gauge to illuminate the charge level lights Each light represents approximately 20 percent of the total battery charge For example if the battery has 80 percent of its charge remaining four of the five lights are on If no lights appear the battery has no charge Low Battery Warning NOTICE To avoid losing or corrupting data save your work immediately after a low battery warning Then connect the computer to an electrical outlet If the battery runs completely out of power hibernate mode begins automatically Using a
86. is not detecting a network connection Try replacing the network cable The light on the right blinks yellow when the network is active The light on the left indicates the link speed SOLID GREEN Connection speed is 10 Mbps AMBER Connection speed is 100 M bps YELLOW Connection speed is 1 Gbps For information on using the network adapter see the documentation that came with your computer NOTICE Do not plug a telephone cable into the network connector A Tour of Your Computer 25 www dell com support dell com 26 AC ADAPTER CONNECTOR Attach an AC adapter to the computer and to AC power to convert AC power to the DC power required by the computer You can connect the AC adapter with your computer either turned on or off The power cable manager can be removed from the AC adapter For details see the label that came with your AC adapter fy CAUTION If you are using a multiple outlet power strip use caution when plugging the AC adapter s power cable into the power strip Some power strips may allow you to insert the plug incorrectly Incorrect insertion of the power plug could result in permanent damage to your computer as well as risk of electric shock and or fire Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip NOTICE When you disconnect the AC adapter from the computer hold the adapter cable connector not the cable itself and pull
87. it until you see the W indows desktop and then shut down the computer and try again Press the arrow keys to select CD ROM and press lt Enter gt W hen the Press any key to boot from cp message appears press any key Windows XP Setup 1 W hen the Windows XP Setup screen appears press lt Enter gt to select To set up Windows now Read the information on the M icrosoft Windows Licensing Agreement screen and press lt F8 to accept the license agreement If your computer already has W indows XP installed and you want to recover your current W indows XP data type r to select the repair option and remove the CD If you want to install a new copy of Windows XP press Esc to select that option Press lt Enter to select the highlighted partition recommended and follow the instructions on the screen The Windows XP Setup screen appears and the operating system begins to copy files and install the devices The computer automatically restarts multiple times NOTICE Do not press any key when the following message appears Press any key to boot from the CD NOTE The time required to complete the setup depends on the size of the hard drive and the speed of your computer W hen the Regional and Language O ptions screen appears select the settings for your location and click Next Enter your name and organization optional in the Personalize Your Software screen and click Next Solving Problems 10 ll
88. l the toner or ink cartridge Contact the printer manufacturer for technical assistance Printer Cable Your printer connects to your computer with either a USB cable or a parallel cable Your printer may not come with a printer cable so if you purchase a cable separately ensure that it is compatible with your printer If you purchased a printer cable at the same time you purchased your computer the cable may arrive in the computer box Connecting a USB Printer Ei NOTE You can connect USB devices while the computer is turned on 1 Complete the operating system setup if you have not already done so 2 Install the printer driver if necessary See the documentation that came with your printer Setting Up Your Computer 3 Attach the USB printer cable to the USB connectors on the computer and the printer The USB connectors fit only one way B e USB connector on computer USB connector USB printer CA printer cable K Printer Problems CHECK THE PRINTER CABLE CONNECTIONS Ensurethat the printer cable is properly connected to the computer see Setting U p a Printer on page 38 TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp ENSURE THAT THE PRINTER IS TURNED ON Seethe documentation supplied with the printer VERIFY THAT WINDOWS RECOGNIZES THE PRINTER 1 Click the Start button 2 Click C ontrol Panel 3 Click Printers and O ther
89. lgium 02 481 91 00 M acao Technical Support toll free 0800 582 Country C ode 853 Customer Service Penang M alaysia 604 633 4949 Transaction Sales toll free 0800 581 M alaysia Penang International Access C ode 00 Country C ode 60 City Code 4 Technical Support Customer Service Transaction Sales Corporate Sales toll free 1 800 888 298 04 633 4949 toll free 1 800 888 202 toll free 1 800 888 213 136 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers M exico International Access C ode 00 Country C ode 52 Customer Technical Support Sales Customer Service Main 001 877 384 8979 or 001 877 269 3383 50 81 8800 or 01 800 888 3355 001 877 384 8979 or 001 877 269 3383 50 81 8800 or 01 800 888 3355 Montserrat General Support toll free 1 866 278 6822 Netherlands Antilles General Support 001 800 882 1519 Netherlands Amsterdam W ebsite support euro dell com International Access C ode 00 Country Code 31 City Code 20 E mail Technical Support Enterprise nl server support dell com Latitude nl latitude support Q dell com Inspiron nl inspiron support Q dell com Dimension nl dimension support dell com OptiPlex nl optiplex support Q dell com D ell Precision nl workstation support Q dell com Technical
90. ly a burn Do not use your computer in a wet environment for example near a bath tub sink or swimming pool or in a wet basement If your computer includes an integrated or optional PC Card modem disconnect the modem cable if an electrical storm is approaching to avoid the remote risk of electric shock from lightning via the telephone line CAUTION Safety Instructions 9 www dell com support dell com 10 CAUTION Safety Instructions continued To help avoid the potential hazard of electric shock do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during an electrical storm Do not use your computer during an electrical storm unless all cables have been disconnected and the computer is operating on battery power If your computer includes a modem the cable used with the modem should be manufactured with a minimum wire size of 26 American wire gauge AW G and an FCC compliant RJ 11 modular plug Before you open the memory module M ini PCI card modem cover on the bottom of your computer disconnect all cables from their electrical outlets and disconnect the telephone cable If your computer has both a modem RJ 11 connector and a network RJ 45 connector which look alike make sure you insert the telephone cable into the RJ 11 connector not the RJ 45 connector PC Cards may become very warm during normal operation U se care when removing PC Cards after their contin
91. m CD On the Welcome to M icrosoft Windows XP screen click Perform additional tasks Under What do you want to do click Transfer files and settings On the Files and Settings Transfer Wizard welcome screen click Next On the Which computer is this screen click Old C omputer and click Next On the Select a transfer method screen click the transfer method you prefer N Ul A W N rr On the What do you want to transfer screen select the items you want to transfer and click Next After the information has been copied the C ompleting the C ollection Phase screen appears 8 Click Finish To transfer data to the new computer 1 On the Now go to your old computer screen on the new computer click Next 2 On the Where are the files and settings screen select the method you chose for transferring your settings and files and click Next The wizard reads the collected files and settings and applies them to your new computer W hen all of the settings and files have been applied the Finished screen appears 3 Click Finished and restart the new computer Setting Up Your Computer 37 www dell com support dell com 38 Setting Up a Printer NOTICE Complete the operating system setup before you connect a printer to the computer See the documentation that came with the printer for setup information including how to Obtain and install updated drivers e Connect the printer to the computer Load paper and instal
92. m capacity for example do not copy a 650 M B fileto a 650 M B blank CD The CD RW drive needs 1 or 2 M B of the blank CD to finalize the recording Use a blank CD RW to practice CD recording until you are familiar with CD recording techniques If you make a mistake you can erase the data on the CD RW and try again You can also use blank C D RW sto test music file projects before you record the project permanently to a blank CD R See the Sonic support website at support sonic com for additional information Using CDs DVDs and Other Multimedia 67 www dell com support dell com 68 U sing CDs DVDs and Other Multimedia SECTION 7 Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Network Problems Connecting to a Wireless Local Area Network www dell com support dell com 70 Connecting to a Network Adapter Before you connect your computer to a network the computer must have a network adapter installed and a network cable connected to it To connect a network cable 1 Connectthe network cable to the network adapter connector on the back of your computer Ei NOTE Insert the cable until it clicks into place and then gently pull it to ensure that it is secure Ei NOTE Do not use a network cable with a telephone wall jack 2 Connectthe other end of the network cableto a network connection device such as a network wall jack network adapter conne
93. mail service call D ell for technical assistance see Contacting D ell on page 127 See D ell Technical Support Policy U S Only on page 126 for a description of the hardware and software support provided by D ell If Your Computer Gets Wet CAUTION Perform this procedure only after you are certain that it is safe to do so If the computer is connected to an electrical outlet Dell recommends that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet Use the utmost caution when removing wet cables from a live power source 1 Turn off the computer see Turning Off Your Computer on page 41 disconnect the AC adapter from the computer and then disconnect the AC adapter from the electrical outlet 2 Turn off any attached external devices and disconnect them from their power sources and then from the computer Ground yourself by touching one of the metal connectors on the back of the computer Remove any installed PC Cards and put them in a safe place to dry Remove the battery see Removing a Battery on page 47 Wipe off the battery and put it in a safe place to dry y QQ U A UJ Remove the memory module For instructions see Adding M emory on page 102 Solving Problems 89 www dell com support dell com 90 8 Open the display and place the computer right side up across two books or similar props to let air circulate all around it Let the c
94. mputer from a CD CD RW or DVD drive installed as a fixed optical drive You cannot boot from one of these modules if it is installed in the module bay During the boot routine the computer starts at the top of the list and scans each enabled device for the operating system start up files W hen the computer finds the files it stops searching and starts the operating system To control the boot devices select highlight a device by pressing the up arrow or down arrow key and then enable or disable the device or change its order in the list e To enable or disable a device highlight the item and press the spacebar Enabled items appear as white and display a small triangle to the left disabled items appear blue or dimmed without a triangle To reorder a device in the list highlight the device and then press lt U gt or D not case sensitive to move the highlighted device up or down Boot sequence changes take effect as soon as you save the changes and exit the system setup program Performing a One Time Boot You can set a one time only boot sequence without entering the system setup program You can also use this procedure to boot the D ell Diagnostics on the diagnostics utility partition on your hard drive 1 Turn off the computer 2 If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions 3 Connect the computer to an electrical
95. nd pressthe right arrow key to change the setting to a COM port Press the down arrow key to select the Infrared M ode setting and press the right arrow key to change the setting to Fast IR or Slow IR It is recommended that you use Fast IR If the infrared device cannot communicate with your computer shut down the computer and repeat steps 1 through 5 to change the setting to Slow IR Appendix 125 www dell com support dell com 126 4 Press Esc Enter and Yesto save the changes and exit the system setup program If you are prompted to restart your computer press lt Enter After you enable the infrared sensor you can use it to establish a link to an infrared device To set up and use an infrared device see the infrared device documentation and the M icrosoft Windows XP Help and Support Center To access help see W indows H elp and Support C enter on page 18 Dell Technical Support Policy U S Only Technician assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system software programs and hardware drivers to the original default configuration as shipped from D ell as well as the verification of appropriate functionality of the computer and all Dell installed hardware In addition to this technician assisted technical support online technical support is available at support dell com Additional te
96. nd verify that they appear on the display If you cannot verify these steps you may have a defective external keyboard TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD CHECK THE INTEGRATED KEYBOARD 1 Turn off the computer 2 Disconnect the external keyboard 3 Turn on the computer 4 From the W indows desktop click the Start button point to Programs point to Accessories and click Notepad 5 Type some characters on the external keyboard and verify that they appear on the display If the characters appear now but did not with the external keyboard you may have a defective external keyboard C ontact D ell see Contacting D ell on page 127 Unexpected Characters DISABLE THE NUMERIC KEYPAD Press Fn F4 to disablethe numeric keypad if numbers are displayed instead of letters Verify that the numbers lock light is not lit Using the Keyboard and Touch Pad 61 www dell com support dell com 62 Using the Keyboard and Touch Pad SECTION 6 Using CDs DVDs and Other Multimedia Using CDs and DVDs CD or DVD Problems Sound and Speaker Problems Copying CDs and DVDs www dell com support dell com 64 Using CDs and DVDs For information about using CD s and DVDs in your computer see the Dell Inspiron Help file To access help see Finding Information for Your C omputer on page 17 Ei NOTE The CD drive is only available with the optional media base or the optional Dell D B ay Fo
97. nect the computer to an electrical outlet using the AC adapter and turn on the computer TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp CHECK THE AC ADAPTER Checkthe AC adapter cable connections If the AC adapter has a light ensure that it is on CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Bypass power protection devices power strips and the extension cable to verify that the computer turns on See the D ell Inspiron Help file for instructions To access help see Finding Information for Your C omputer on page 17 ADJUST THE POWER PROPERTIES Search for the keyword standby in the Windows Help and Support C enter To access help see Finding Information for Your Computer on page 17 SWITCH THE VIDEO IMAGE f your computer is attached to an external monitor press F8 to switch the video image to the display Solving Problems 83 www dell com support dell com If the display is difficult to read ADJUST THE BRIGHTNESS See Usingthe Display in the Dell Inspiron Help filefor instructions on adjusting the brightness To access help see Finding Information for Your C omputer on page 17 MOVE THE SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR If your external speaker system includes a subwoofer ensure that the subwoofer is at least 60 cm 2 ft away from the computer or external monitor ELIMINATE P
98. o turning off your computer you can set your computer to enter standby or hibernate mode See the De Inspiron Help file for information on standby mode access help see Finding Information for Your Computer on page 17 1 Save and close any open files exit any open programs click the Start button and then click Turn O ff C omputer 2 IntheTum off computer window click Tum off The computer turns off after the shutdown process finishes Setting Up Your Computer 41 www dell com support dell com 42 Setting Up Your Computer SECTION 3 Using a Battery Battery Performance Charge Gauge Charging the Battery Removing a Battery Installing a Battery Storing a Battery Power Problems www dell com support dell com 44 Battery Performance Ei NOTE Batteries for portable computers are covered only during the initial one year period of the limited warranty for your computer For more information about the Dell warranty for your computer see Limited Warranties and Return Policy on page 146 or separate paper warranty document that shipped with your computer For optimal computer performance and to help preserve BIOS settings operate your D ell portable computer with the main battery installed at all times Use a battery to run the computer when it is not connected to an electrical outlet One battery is supplied as standard equipment in the battery bay Battery operating time varies depending
99. ocessor with another Pentium or Celeron processor OR if Intel is unable to repair or replace the particular Pentium or Celeron processor REFUND the then current value of the Pentium or Celeron processor THIS LIMITED WARRANTY AND ANY IMPLIED WARRANTIES THAT MAY EXIST UNDER STATE LAW APPLY ONLY TO THE ORIGINAL PURCHASER OF THE PENTIUM OR CELERON PROCESSOR OR PENTIUM OR CELERON PROCESSOR BASED COMPUTER AND LAST ONLY FOR AS LONG AS SUCH PURCHASER CONTINUES TO OWN THE PROCESSOR Extent of Limited Warranty Intel does not warrant that your Pentium or Celeron processor will be free from design defects or errors known as errata Current characterized errata are available upon request This limited warranty is for purchasers in the United States and Canada only The limited warranty does not cover any costs relating to removal or replacement of any Pentium or Celeron processors that are soldered or otherwise permanently affixed to your system s motherboard This limited warranty does not cover damages due to external causes including accident problems with electrical power usage not in accordance with product instructions misuse neglect alteration repair improper installation or improper testing How to Obtain Warranty Service To obtain warranty service for your Pentium or Celeron processor you may contact your computer system manufacturer in accordance with its instructions or you may contact Intel To request warranty service from Intel
100. of keys Key travel Key spacing Layout XGA 184 mm 7 26 inches 246 mm 9 7 inches 307 mm 12 1 inches 1024 x 768 at 16 8 million colors 50 ms rise and fall maximum 60 Hz 0 closed to 180 40 10 30 0 28 mm horizontal x 0 28 mm vertical 4 5 W brightness can be controlled through keyboard shortcuts 84 U S and Canada 85 Europe 88 Japan 86 Brazil 2 4mm 0 09 inch 18 0 mm 73inch QW ERTY AZERT Y Kanji Appendix 119 www dell com support dell com 120 Appendix Touch Pad X Y position resolution graphics table mode 240 cpi Size W idth 64 88 mm 2 55 inch sensor active area Height 48 88 mm 1 92 inch rectangle Battery Type 28 W Hr smart lithium ion 65 W Hr smart lithium ion Dimensions Height 15 60 mm 0 61 inches 28 W Hr battery 20 90 mm 0 82 inches 65 W Hr battery W idth 211 20 mm 8 31 inch 28 W Hr battery 273 30 mm 10 76 inch 65 W Hr battery Depth 38 30 mm 1 51 inches 28 W Hr battery 82 70 mm 3 26 inches 65 W Hr battery Weight 200 90 g 0 44 Ib 28 W Hr battery 480 g 1 06 Ib 65 W Hr battery Voltage 14 8 VDC Charge time approximate Computer off Life span approximate Temperature range Operating Storage about 60 minutes with 28 W Hr battery ExpressC harge time about 71 minutes with 65 W Hr battery Express C harge time 300 discharge charge cycles 0 to 35 C 32 to 95 F 40 to 65
101. om the D rivers and Utilities CD 1 Save and close any open files and exit any open programs 2 Insert the Drivers and Utilities CD In most cases the CD starts running automatically If it does not start Windows Explorer click your CD drive directory to display the CD contents and then double click the autorcd exe file The first time that you run the CD it might prompt you to install setup files C lick OK and follow the instructions on the screen to continue 3 From the Language drop down menu in the toolbar select your preferred language for the driver or utility if available A welcome screen appears Solving Problems Click Next The CD automatically scans your hardware to detect drivers and utilities used by your computer After the CD completes the hardware scan you can also detect other drivers and utilities Under Search C riteria select the appropriate categories from the System M odel O perating System and Topic drop down menus A link or links appear s for the specific drivers and utilities used by your computer Click the link of a specific driver or utility to display information about the driver or utility that you want to install Click the Install button if present to begin installing the driver or utility At the welcome screen follow the screen prompts to complete the installation If no Install button is present automatic installation is not an option For installation instructions either see
102. om the Dell D Bay See Using the Dell D Bay on page 51 3 Reinstall the drive 4 Turn on the computer CHECK THE D BAY CABLE Shut down the computer D isconnect the D Bay cable from the computer and firmly reconnect the cable CLEAN THE DRIVE See Cleaning Your Computer in the D ell Inspiron Help filefor instructions To access help see Finding Information for Your Computer on page 17 PC Card Problems CHECK THE PC CARD Ensurethat the PC Card is properly inserted into the connector ENSURE THAT THE CARD IS RECOGNIZED BY Winpows Double click the Safely Remove H ardware icon in the W indows taskbar Ensure that the card is listed YOU HAVE PROBLEMS WITH A DELL PROVIDED PC CARD Contact D ell see Contacting D ell on page 127 YOU HAVE PROBLEMS WITH A PC CARD NOT PROVIDED BY DELL Contact the PC Card manufacturer Solving Problems 87 www dell com support dell com 88 General Program Problems A program crashes Ei NOTE Software usually includes installation instructions in its documentation or on a floppy disk or CD SEE THE SOFTWARE DOCUMENTATION Many software manufacturers maintain websites with information that may help you solvethe problem Ensure that you properly installed and configured the program Reinstall the program if necessary A program stops responding END THE PROGRAM 1 Simultaneously press lt Ctrl Shift Esc 2 Click the Applications
103. omputer dry for at least 24 hoursin a dry area at room temperature CAUTION To help prevent electrical shock verify that the computer is thoroughly dry before continuing with the rest of this procedure NOTICE Do not use artificial means such as a hair dryer or a fan to speed the drying process 9 10 ll 12 13 Ground yourself by touching one of the metal connectors on the back of the computer Replace the memory module the memory module cover and the screw s Follow the memory installation instructions listed in Adding M emory on page 102 Replace any PC Cards you removed Replace the battery See Installing a Battery on page 48 Turn on the computer and verify that it is working properly If the computer does not start or if you cannot identify the damaged components contact Dell see Contacting D ell on page 127 If You Drop or Damage Your Computer 1 5 Save and close any open files exit any open programs and shut down the computer see Turning O ff Your Computer on page 41 Disconnect the AC adapter from the computer and from the electrical outlet Turn off any attached external devices and disconnect them from their power sources and then from the computer Remove and reinstall the battery see Removing a Battery on page 47 and Installing a Battery on page 48 Turn on the computer If the computer does not start or if you cannot identify the damaged components contact D
104. omputer into a different outlet so that the computer and the receiver are on different branch circuits If necessary consult a D ell Technical Support representative or an experienced radio television technician for additional suggestions For additional regulatory information see the D ell Inspiron H elp filethat accompanied your computer To access help see Finding Information for Your Computer on page 17 Appendix NOM Information Mexico Only The following information is provided on the device s described in this document in compliance with the requirements of the official M exican standards NOM Exporter Importer Ship to M odel number Supply voltage Frequency Current C onsumption Output voltage Output current Dell Inc One Dell Way Round Rock T X 78682 Dell Computer de M xico S A de C V Paseo de la Reforma 2620 11 Piso Col Lomas Altas 11950 M xico D F Dell Computer de M xico S A de C V al Cuidado de Kuehne amp Nagel de M xico S de R L Avenida Soles No 55 Col Pe on de los Ba os 15520 M xico D F PP04S 100 240 VAC 50 60 Hz 15A 19 5 VDC 3 34 A Appendix 145 support dell com www dell com 146 Limited Warranties and Return Policy D ell branded hardware products purchased in the U S or Canada come with either a 90 day 1 year 2 year 3 year or 4 year limited warranty To determine which warranty came with your hardware product s
105. on operating conditions You can either use an optional 65 W Hr extended battery or an optional second 28 W Hr battery in the media base to significantly increase operating time For more information about the second battery see the documentation that came with your media base Operating time is significantly reduced when you perform operations including but not limited to the following e Using optical drives especially DVD and CD RW drives Using wireless communications devices PC Cards or USB devices Usinghigh brightness display settings 3D screen savers or other power intensive programs such as 3D games Running the computer in maximum performance mode See Power M anagement in the D ell Inspiron Help file To access help see Finding Information for Your Computer on page 17 Ei NOTE It is recommended that you connect your computer to an electrical outlet when writing to a CD You can check the battery charge before you insert the battery into the computer You can also set power management options to alert you when the battery charge is low See Power M anagement in the Dell Inspiron Help file To access help see Finding Information for Your Computer on page 17 CAUTION Using an incompatible battery may increase the risk of fire or explosion Replace the battery only with a compatible battery purchased from Dell The lithium ion battery is designed to work with your Dell computer Do not use a battery from o
106. onfiguration information To confirm the amount of memory installed in the computer click the Start button click Help and Support and then click C omputer Information 106 Adding and Replacing Parts Adding a Mini PCI Card If you ordered a Mini PCI card with your computer the card is already installed fy CAUTION FCC rules strictly prohibit users from installing 5 GHz 802 11a 802 11a b 802 11a b g Wireless LAN Mini PCI cards Under no circumstances should the user install such a device Only trained Dell service personnel are authorized to install a 5 GHz Wireless LAN Mini PCI card If you are removing and or installing a 2 4 GHz 802 11b 802 11b g Mini PCI card follow the instructions noted below Only products approved for use in your portable computer may be installed Approved Mini PCI cards may be purchased only from Dell Fog NOTE 2 4 GHz Wireless LAN PC Cards may be removed and installed by the user CAUTION Before working inside your computer read the safety instructions on page 9 Ei NOTE Handle components and cards by their edges and avoid touching pins and contacts 1 Ensurethat the work surface is flat and clean to prevent scratching the computer cover 2 Save and close any open files exit any open programs and shut down the computer see Turning Off Your Computer on page 41 93 If the computer is connected to a media base docked undock it See the documentation that came with the m
107. ot RJ 11 port RJ 45 port 10 100 LAN 4 pin serial connector Communications M odem optional Type Controller Interface Network adapter W ireless integrated 56K v 92 capable modem daughter card softmodem internal AC97 bus 10 100 BaseT X Bus M aster Ethernet internal M ini PCI Wi Fi 802 11b wireless support Appendix 117 www dell com support dell com Video Video type integrated with Intel 855GM chip set Core frequency 133M Hz Video controller Video memory System memory 128 MB System memory 256 MB Intel UMA integrated graphics UMA shared with system memory up to 32 MB UMA shared with system memory up to 64 M B LCD interface XGA Audio Audio type Sigmatel STAC 9750 Stereo conversion Interfaces Internal External Speaker X300 M edia Base Internal speaker amplifier Volume controls Intel AC97 18 bit stereo analog to digital and 20 bit stereo digital to analog AC97 microphone in connector stereo headphones speakers connector 1 0W into two 8 ohm speakers 2 5 W into one 4 ohm speaker 1 0 W channel into 4 ohms stereo volume up down menu mute Display Type active matrixTFT Dimensions Height Width Diagonal M aximum resolutions Response time typical Refresh rate Operating angle Viewing angles Horizontal Vertical Pixel pitch Power C onsumption Panel with backlight typical Controls Keyboard Number
108. our Drivers and Utilities CD that came with your computer in the User s Guides Network User s Guides category The U ser s Guide is also available on the D ell Support website at support dell com 1 Clickthe Start button click C ontrol Panel and then click Switch to C lassic View 2 Double click Network C onnections 3 Click Wireless Network C onnection The Wireless N etwork C onnection icon is highlighted Setting Up a Home and Office Network 4 Under Network Tasks in the left hand pane click C hange settings of this connection The Wireless Network C onnection Properties window appears 5 Select the Wireless N etworks tab Ei NOTE The names of wireless networks that your computer can detect are listed under Available Networks 4 Wireless Network Connection Properties PR Wireless Networks Advanced Use Windows to configure my wireless network settings Available networks To connect to an available network click Configure wireless i WaveLAN Network Preferred networks Automatically connect to available networks in the order listed below Leam about setting up wireless network Setting Up a Home and Office Network 73 www dell com support dell com 6 Click Add The Wireless network properties window appears Wireless network properties Association Authentication Network name SSID wireless Wireless network key This network req
109. out compatibility we recommend and encourage you to contact the third party software and peripheral product manufacturer or publisher directly Dell Branded Peripheral Products Dell does provide a limited warranty for new D ell branded peripheral products products for which D ell is listed as the manufacturer such as monitors batteries memory docking stations and projectors To determine which limited warranty applies to the product you purchased see the D ell packing slip or invoice and or the product documentation that accompanied your product D escriptions of D ell s limited warranties are described in preceding sections Appendix 153 support dell com www dell com 154 Return Policy If you are an end user customer who bought Dell Software and Peripherals products directly from a Dell company you may return Dell Software and Peripherals products that are in as new condition to D ell up to 30 days from the date on the packing slip or invoice for a refund of the product purchase price if already paid This refund will not include any shipping and handling charges shown on your packing slip or invoice you are responsible for those To return products you must call D ell Customer Service at 1 800 387 5759 to receive a Credit Return Authorization Number You must ship the D ell Software and Peripherals products back to Dell in their original manufacturer s packaging which must be in as new condition prepay shipping charges
110. ow to reinstall my operating system Operating System CD After you reinstall your operating system using the O perating System CD usethe Drivers and Utilities CD to reinstall drivers for the devices that came with your computer The product key for your operating system is located on your computer 18 Finding Information for Your Computer SECTION 1 A Tour of Your Computer Front View Left Side View Right Side View Back View Bottom View www dell com support dell com Front View display latch display power button keyboard touch pad device status lights Vil dtd E speaker 2 keyboard status lights touch pad button 2 DISPLAY LATCH Keepsthe display closed DISPLAY For more information on using your color display see Using the Display in the D ell Inspiron Help file To access help see Finding Information for Your Computer on page 17 KEYBOARD The keyboard includes a numeric keypad as well as the M icrosoft W indows logo key For information on supported keyboard shortcuts see Keyboard Shortcuts on page 56 20 A Tour of Your Computer DEVICE STATUS LIGHTS a m ox Device Status Lights Turns on when you turn on the computer or blinks steadily when the computer is in standby mode Turns on when the computer reads or writes data NOTICE To avoid loss of data never turn off the computer while the light i
111. owed EMC Instructions Use shielded signal cables to ensure that you maintain the appropriate electromagnetic compatibility EM C classification for the intended environment For parallel printers a cable is available from D ell If you prefer you can order a cable from D ell at its worldwide website at www dell com Static electricity can harm electronic components inside your computer To prevent static damage discharge static electricity from your body before you touch any of your computer s electronic components such as a memory module You can do so by touching an unpainted metal surface on the computer s input output panel WARNING Handlingthe cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of C alifornia to cause birth defects or other reproductive harm Wash your hands after handling the cord CAUTION Safety Instructions When Using Your Computer Observe the following safe handling guidelines to prevent damage to your computer W hen setting up the computer for work place it on a level surface W hen traveling do not check the computer as baggage You can put your computer through an X ray security machine but never put your computer through a metal detector If you have the computer checked by hand be sure to have a charged battery available in case you are asked to turn on the computer W hen traveling with the hard drive remov
112. page 43 The reserve battery is a long life battery and it is very possible that you will never need to replace it However should you need to replace it the procedure must be performed by an authorized service technician Do not dispose of the battery along with household waste C ontact your local waste disposal agency for the address of the nearest battery deposit site W hen Using Your Computer Finding Information for Your Computer What are you looking for Find It Here A diagnostic program for my computer Drivers for my computer My computer documentation My device documentation Drivers and Utilities CD TT Documentation and drivers are already ia rata aa a installed on your computer when shipped from Dell You can use the CD to reinstall drivers run the Dell Diagnostics Readme files may be included on your CD to provide last minute updates about technical changes to your computer or advanced technical reference material for experienced users or technicians Howto set up my computer Setup Diagram See the setup diagram that was shipped with your computer Tipson usingthe M icrosoft W indows operating system How to clean my computer How to use my mouse and keyboard Dell Inspiron Help File 1 Click the Start button and click H elp and Support 2 Click User and system guides and click User s guides 3 Click Dell Inspiron H elp Finding Information for Your Com
113. porate Accounts Queue Team Large Corporate Accounts South Large Corporate Accounts W est Large Corporate Accounts Spare Parts 818 1350 toll free 800 858 2437 toll free 800 858 2333 toll free 800 858 2060 toll free 800 858 2222 toll free 800 858 2062 toll free 800 858 2055 toll free 800 858 2628 toll free 800 858 2999 toll free 800 858 2955 toll free 800 858 2020 toll free 800 858 2669 toll free 800 858 2572 toll free 800 858 2355 toll free 800 858 2811 toll free 800 858 2621 Colombia General Support 980 9 15 3978 Costa Rica General Support 0800 012 0435 Czech Republic Prague International Access C ode 00 Country C ode 420 City Code 2 W ebsite support euro dell com E mail czech dell dell com Technical Support Customer C are Fax TechFax Switchboard 02 2186 27 27 02 2186 27 11 02 2186 27 14 02 2186 27 28 02 2186 27 11 130 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Denmark C openhagen International Access C ode 00 Country C ode 45 W ebsite support euro dell com E mail Support portable computers den nbk support Q dell com E mail Support desktop computers den support Q dell com E mail Support servers Nordic server support dell com Technical Support Customer C are Relational
114. puter 17 www dell com support dell com What are you looking for Find It Here Express Service C ode and Service Tag Microsoft W indows License Label Express Service Code and Product Key Label These labels are located on your IRURE remm computer BU pi y in SA mr Latest drivers for my computer Answers to technical service and support questions Online discussions with other users and technical support Documentation for my computer Dell Support Website support dell com The Dell Support website provides several online tools including Solutions Troubleshooting hints and tips articles from technicians and online courses Community Forum Online discussion with other D ell customers Upgrades U pgrade information for components such as memory the hard drive and the operating system Customer Care Contact information order status warranty and repair information Downloads D rivers patches and software updates Reference Computer documentation product specifications and white papers How to use W indows XP Documentation for my computer Documentation for devices such as a modem Windows Help and Support Center 1 Click the Start button and click H elp and Support 2 Type a word or phrase that describes your problem and click the arrow icon 3 Clickthe topic that describes your problem 4 Follow the instructions on the screen H
115. r supplies See UPS 40 UPS 40 W warranty 146 wet computer 89 Windows XP Device Driver Rollback 92 Help and Support Center 18 reinstalling 97 System Restore 95 Index 161 162 Index
116. r AC adapter ensure that the total ampere rating of the products plugged in to the extension power cable does not exceed the ampere rating of the extension cable Do not push objects into air vents or openings of your computer Doing so can cause fire or electric shock by shorting out interior components Do not store your computer in a low airflow environment such as a carrying case or a closed briefcase while the computer is turned on Restricting airflow can damage the computer or cause a fire Keep your computer away from radiators and heat sources Also do not block cooling vents Avoid placing loose papers underneath your computer do not place your computer in a closed in wall unit or on a bed sofa or rug Place the AC adapter in a ventilated area such as a desk top or on the floor when you use it to run the computer or to charge the battery Do not cover the AC adapter with papers or other items that will reduce cooling also do not use the AC adapter inside a carrying case The AC adapter may become hot during normal operation of your computer Use care when handling the adapter during or immediately after operation Do not allow your portable computer to operate with the base resting directly on exposed skin for extended periods of time The surface temperature of the base will rise during normal operation particularly when AC power is present Allowing sustained contact with exposed skin can cause discomfort or eventual
117. r additional information see the documentation provided with the media base or the Dell D Bay CD or DVD Problems If you cannot play a CD CD RW or DVD Ei NOTE Because of different worldwide file types not all DVD titles work in all DVD drives High speed CD drive vibration is normal and may cause noise T his noise does not indicate a defect with the drive orthe CD ENSURE THAT AN EXTERNAL FLOPPY DRIVE IS CONNECTED TO THE COMPUTER Install the floppy drive in the D ell D Bay or usethe optional USB cable to connect the floppy drive to the computer See Using the Dell D Bay on page 51 ENSURE THAT WINDOWS RECOGNIZES THE DRIVE Clickthe Start button and click M y Computer If the drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent W indows from recognizingthe drive Insert a bootable disk and restart the computer Verify that the light is blinking indicating normal operation TRY ANOTHER DISC Insert another disc to eliminatethe possibility that the original disc is defective ADJUST THE WINDOWS VOLUME CONTROL Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted REINSTALL THE DRIVE 1 Save and close any open files exit any open programs and shut down the computer 2 Remove the drive See Using the D ell D Bay on page 51 for instructions 3 R
118. rgonomic guidelines in the D ell Inspiron Help file when setting up and using your computer To access help see Finding Information for Your Computer on page 17 This portable computer is not designed for continuous operation as office equipment For extended use in an office it is recommended that you connect an external keyboard When Working Inside Your Computer Before removing or installing memory modules Mini PCI cards or modems perform the following steps in the sequence indicated NOTICE The only time you should ever access the inside of your computer is when you are installing memory modules a Mini PCI card or a modem When Using Your Computer When Using Your Computer continued NOTICE Wait 5 seconds after turning off the computer before disconnecting a device or removing a memory module Mini PCI card or modem to help prevent possible damage to the system board 1 Shut down your computer and turn off any attached devices 2 Disconnect your computer and devices from electrical outlets to reduce the potential for personal injury or shock Also disconnect any telephone or telecommunication lines from the computer 3 Removethe main battery from the battery bay and if necessary the second battery from the module bay 4 Ground yourself by touching any unpainted metal surface on the back of the computer 5 While you work periodically touch the unpainted metal surface to dissipate any static electricity that
119. rical outlet is working by testing it with another device such as a lamp CHECK THE AC ADAPTER Checkthe AC adapter cable connections If the AC adapter has a light ensurethat the light is on CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET Bypass power protection devices power strips and the extension cable to verify that the computer turns on ELIMINATE POSSIBLE INTERFERENCE Turn off nearby fans fluorescent lights halogen lamps or other appliances ADJUST THE POWER PROPERTIES Seethe Dell Inspiron H elp file or search for the keyword standby in the Help and Support C enter To access help see Finding Information for Your Computer on page 17 REINSTALL THE MEMORY MODULES If the computer power light turns on but the display remains blank reinstall the memory modules For instructions see Adding M emory on page 102 Using a Battery SECTION 4 Using the Dell D Bay About the Dell D Bay Removing and Installing Devices When the Computer Is Turned Off Removing and Installing Devices While the Computer Is Running www dell com support dell com 52 About the Dell D Bay You can install Dell D Family devices such as a floppy drive or an optical drive into the Dell D Bay Removing and Installing Devices When the Computer Is Turned Off NOTICE To prevent damage to devices place them in a safe dry place when they are not installed in the computer Avoid pressing down
120. rive ensure that the settings are correct and click C opy The computer reads your source CD or DVD and copies it to a temporary folder on your computer hard drive W hen prompted insert a blank CD or DVD into the CD or DVD drive and click OK f you havetwo CD or DVD drives select the drive into which you have inserted your source CD or DVD and click C opy T he computer copies the data on the CD or DVD to the blank CD or DVD Once you have finished copying the source CD or DVD the CD or DVD that you have created automatically ejects Using Blank CD Rs and CD RWs Your CD RW drive can write to two different types of recording media CD Rs and CD RW s Use blank C D Rs to record music or permanently store data files After creating a CD R you cannot write to that C D R again without changing your method of recording see the Sonic documentation for more information Use blank CD RW sto write to CDs or to erase rewrite or update data on CDs Helpful Tips Use M icrosoft W indows Explorer to drag and drop filesto a CD R or CD RW only after you start Sonic RecordN ow and open a RecordN ow project You must use CD Rsto burn music CDsthat you want to play in regular stereos CD RW s do not play in most home or car stereos You cannot create audio DVDs with Sonic RecordN ow M usic M P3 files can be played only on M P3 players or on computers that have M P3 software installed Do not burn a blank CD R or CD RW to its maximu
121. rranty covers defects in materials and workmanship in your our end user customer s D ell branded hardware products including D ell branded peripheral products What is not covered by this limited warranty This limited warranty does not cover Software including the operating system and software added to the D ell branded hardware products through our factory integration system or the reloading of the software Non Dell branded and Solution Provider Direct products and accessories Problems that result from External causes such as accident abuse misuse or problems with electrical power A Servicing not authorized by D ell Usage that is not in accordance with product instructions Failureto follow the product instructions or failure to perform preventive maintenance Problems caused by using accessories parts or components not supplied by D ell Products with missing or altered Service Tags or serial numbers Products for which D ell has not received payment THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE DELL S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTSIN PRODUCT ISLIMITED TO REPAIR AND REPLACEMENT ASSET FORTH IN THIS WARRANTY STATEMENT FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT DELL DISCLAIMS ALL OTHERWARRANTIES AND CONDITIONS EXPRESS
122. rratum is identified our engineers work to characterize it and find a solution We work with system designers and software developers to ensure that the discrepancy does not affect their products If necessary special software or hardware solutions sometimes known as work arounds are implemented in the system design to prevent computer users from encountering the problem Errata may then be corrected in future revisions of the microprocessor No microprocessor is perfect and Intel recognizes that some consumers want to know about any errata whether or not the errata affect them Intel makes documentation of all characterized Pentium and Celeron processor errata publicly available through our Technical Documentation Service At Intel our goal is to make every computer user satisfied with his or her Pentium or Celeron processor Should you have any questions comments or concerns about your Intel microprocessor please call us at 1 800 628 8686 1997 1998 Intel Corporation All rights reserved Appendix 157 Wu 05 ap 3 4oddns wo3 jap MMM Appendix 158 Index B battery charging 47 checking the charge 45 performance 44 power meter 46 removing 47 C CD RW drive fixing problems 65 characters unexpected 61 computer crashes 88 restore to previous state 95 specifications 116 conflicts resolving software and hardware incompatibilities 94 copying CDs and DVDs general information 66 helpful
123. rs through a rigorous battery of tests during the design and manufacturing processes To verify that the new chip will correctly run the software written for Intel Architecture processors a team of Intel engineers is dedicated to compatibility testing In a state of art lab this group runs an extensive set of operating systems applications network tests and stress tests repeatedly to ensure that the processor is compatible with representative software Just as importantly we work with hardware and software companies in the computer industry to ensure that our processors are compatible with their products Additionally a sampling of Intel processors are subjected to a rigorous burn in test whereby the chip is operated at higher than normal temperatures and voltages During this burn in period the processor experiences the equivalent of weeks of normal usage These units are monitored for failures as part of our ongoing quality assurance process As a result today s microprocessors from Intel are among the most reliable components in computers What are Errata Exhaustive product testing can highlight differences between the actual behavior of the microprocessor and its specifications Sometimes the discrepancies are caused by a design defect or error which we call errata Rigorous validation identifies most errata during the development of the processor but we do detect additional errata during the life cycle of a microprocessor When an e
124. s Click Next Click Finish to complete the setup and remove the CD Reinstall the appropriate drivers with the D rivers and Utilities CD Reinstall your virus protection software Solving Problems 99 www dell com support dell com 100 Solving Problems SECTION 9 Adding and Replacing Parts Before You Add or Replace Parts Adding M emory Adding a Mini PCI Card Adding a Modem www dell com support dell com 102 Before You Add or Replace Parts iy CAUTION Before working inside your computer read the safety instructions on 3 4 5 page 9 Ensure that the work surface is flat and clean to prevent scratching the computer cover Save and close any open files exit any open programs and then shut down the computer see Turning Off Your Computer on page 41 Disconnect the computer from the electrical outlet Wait 10 to 20 seconds and then disconnect any attached devices Remove any installed PC Cards and the battery NOTICE Handle components and cards by their edges and avoid touching pins and contacts Ground yourself by touching a metal connector on the back of the computer Continue to ground yourself periodically during this procedure Adding M emory You can increase your computer memory by installing a memory module on the system board See M emory on page 116 for information on the memory supported by your computer Be sure to add only a memory module that is intended
125. s by their edges and do not touch the components on a 7 module Ground yourself by touching a metal connector on the back of the computer and continue to do so periodically during this procedure Turn the computer over and loosen the two captive screws on the modem cover and remove the cover captive screw 2 71 Cover Adding and Replacing Parts 113 www dell com support dell com 114 8 If amodem isnot already installed go to step 11 If you are replacing a modem remove the existing modem a Removethe screw securing the modem to the system board and set it aside b Pull straight up on the attached pull tab to lift the modem out of its connector on the system board and disconnect the modem cable modem cable connector modem modem screw system board connector 9 Connect the modem cable to the modem o NOTICE The connectors are keyed to ensure correct insertion If you feel resistance check the connectors and realign the card 10 Align the modem with the screw hole and press the modem into the connector on the system board 11 Install the screw to secure the modem to the system board 12 Replacethe cover Adding and Replacing Parts SECTION 10 Appendix Specifications Using the System Setup Program Enabling the Infrared Sensor Dell Technical Support Policy U S Only Contacting Dell Regulatory Notices Limited Warranties and Return Policy www dell com support
126. s flashing E Indicates battery charge status Turns on only if the Bluetooth module is already installed and the wireless antenna is enabled To enable or disable the antenna press lt Fn gt lt F2 gt NOTE The wireless features on your computer including Bluetooth and Mini PCI card are optional For more information see the documentation that came with your wireless technology A Tour of Your Computer 21 www dell com support dell com 22 If the computer is connected to an electrical outlet the light operates as follows Solid green The battery is charging Flashing green The battery is almost fully charged Off The battery is fully charged If the computer is running on a battery the light operates as follows Off The battery is adequately charged or the computer is turned off Flashing orange T he battery charge is low Solid orange T he battery charge is critically low KEYBOARD STATUS LIGHTS Keyboard Status Lights Turns on when the numeric keypad is enabled Turns on when the uppercase letter function is enabled Turns on when the scroll lock function is enabled D A Tour of Your Computer TOUCH PAD BUTTONS Correspondtothe left and right buttons on a standard mouse touch pad touch pad button 2 SPEAKER Thecomputer speakers are located inside the front center edge of the computer Press the volume control keyboard shortcuts to adjust
127. t access call your customer care representative or call 1 800 624 9897 Total Satisfaction Return Policy U S Only We value our relationship with you and want to make sure that you re satisfied with your purchases T hat s why we offer a Total Satisfaction return policy for most products that you the end user customer purchase directly from Dell Under this policy you may return to D ell products that you purchased directly from D ell for a credit or arefund of the purchase price paid less shipping and handling and applicable restocking fees as follows New Hardware Products and Accessories All new hardware accessories parts and unopened software still in its sealed package excluding the products listed below may be returned within 30 days from the date on the packing slip or invoice To return applications software or an operating system that has been installed by D ell you must return the entire computer A different return policy applies to nondefective products purchased through D ell s Software and Peripherals division by customers of our Small and M edium Business divisions T hose products may be returned within 30 days from the date on the packing slip or invoice but a fifteen percent 1596 restocking fee will be deducted from any refund or credit T he Total Satisfaction Return Policy and Software and Peripherals division return policy are not available for Dell EM C storage products EM C branded products or ent
128. t needs to be replaced W hen you contact us we will require a valid credit card number at the time you request a replacement part but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you If we do not receive the original part within 30 days we will charge to your credit card the then current standard price for that part We will payto ship the part to you if you use an address in C anada Otherwise we will ship the part freight collect We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us NOTE Before you replace parts make sure to back up the data on the hard drive s and any other storage device s in the product s We are not responsible for lost or corrupted data What if purchased a service contract If your service contract is with D ell service will be provided to you under the terms of the service contract Please refer to that contract for details on how to obtain service Dell s service contracts can be found online at wwwdell ca or by calling C ustomer C are at 1 800 847 4096 If you purchased through us a service contract with one of our third party service providers please refer to that contract mailed to you with your packing slip or invoice for details on how to obtain service How will you fix my product We use new and refurbished parts made by v
129. t only either application or operating system software that has been installed by Dell the whole system must be returned along with any media and documentation that may have been included in the original shipment The Total Satisfaction Return Policy does not apply to Dell EM C storage products It also does not apply to products purchased through D ell s Software and Peripherals division For those products please instead refer to Dell s Software and Peripheral s then current return policy see the following section D ell Software and Peripherals C anada Only Dell Software and Peripherals Canada Only Third Party Software and Peripherals Products Similar to other resellers of software and peripherals D ell does not warrant third party products T hird party software and peripheral products are covered by the warranties provided by the original manufacturer or publisher only Third party manufacturer warranties vary from product to product C onsult your product documentation for specific warranty information M ore information may also be available from the manufacturer or publisher W hileD ell offersa wide selection of software and peripheral products we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of D ell computers nor do wetest or guarantee all of the products we sell on the hundreds of different brands of computers available today If you have questions ab
130. tab and then select the program that is no longer responding 3 Click E nd Task A solid blue screen appears TURN THE COMPUTER OFF Ifthe computer does not respond to a keystroke or a proper shutdown see Turning Off Your Computer on page 41 press the power button until the computer turns off Press the power button again to restart the computer T he solid blue screen appears because you were not able to perform a proper W indows shutdown An error checking utility automatically runs during the start up process Follow the instructions on the Screen Error messages appear REVIEW ERROR MESSAGES Look up the message and take the appropriate action See the software documentation Solving Problems Resolving Other Technical Problems GO TO THE DELL SUPPORT WEBSITE Goto support dell com for help with general usage installation and troubleshooting questions See D ell Technical Support Policy U S Only on page 126 for a description of the hardware and software support provided by D ell E MAIL DELL Goto support dell com and then click E M ail Dell in the Communicate list Send an e mail message to D ell about your problem you can expect to receive an e mail message from D ell within hours See D ell Technical Support Policy U S Only on page 126 for a description of the hardware and software support provided by D ell CONTACT DELL If you cannot solve your problem using the Dell support website or e
131. the appropriate instructions in the following subsections or click E xtract follow the extracting instructions and then read the readme file If instructed to navigate to the driver files click the CD directory on the driver information window to display the files associated with that driver Manually Reinstalling Drivers Ei NOTE If youarereinstalling an infrared sensor driver you must first enable the infrared sensor oOo YN QD Ui 10 in the system setup program see E nabling the nfrared Sensor on page 125 before continuing with the driver installation After extracting the driver files to your hard drive as described in the previous section click the Start button and right click M y C omputer Click Properties Click the H ardware tab and click D evice M anager Double click the type of device for which you are installing the driver for example M odems or Infrared devices Double click the name of the device for which you are installing the driver Click the D river tab and click U pdate D river Click Install from a list or specific location Advanced and click N ext Click Browse and browse to the location to which you previously extracted the driver files W hen the name of the appropriate driver appears click Next Click Finish and restart your computer Solving Problems 93 www dell com support dell com 94 Resolving Software and Hardware Incompatibilities IRQ conflicts occur if a device
132. the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model PP04S August 2003 P N P2373 Rev A00 Contents CAUTION Safety Instructions 0 9 Generali 1 s apri sto er Bu te ey elia ie ede 9 ue ie 10 Battery uc oue de Cot e i S UR 11 AIAG As mie oes a dune bet Kee daino S 12 EMC Instr ctioris soia pit ieri pa 12 When Using Your Computer sns 13 Ergonomic ComputingHabits 0 14 When Working Inside YourComputer 14 Protecting Against Electrostatic Discharge 15 Battery Disposal lens 16 Finding Information for YourComputer 17 1 A Tour of Your Computer FFONE VIeWe Li i ee Cet e dua 20 Left Side VIEW 24 Right Side View aaa aa 28 Back View eu seus pre ak eee AN aa n SERE x 29 Bottom View aaa 31 2 Setting Up Your Computer Connecting to the Internet aaa aa a 34 Setting Up Your Internet Connection 34 Contents 3 Modem and Internet Connection Problems 35 E Mail Problems aaa aa 36 Transferring Information to a New Computer 36 Setting Up a Printer 38 Printer Cable i tane poi lee ia ina s bs 38 Connecting a USB Printer 0 38 Printer Problems rati ari Ao Sie 39 Power Protection 5 40 SurgeProtectors ool 40 Line Conditioners 40 Uninterruptibl
133. ther computers with your computer Using a Battery E CAUTION Do not dispose of batteries with household waste When your battery no longer holds a charge call your local waste disposal or environmental agency for advice on disposing of a lithium ion battery See Battery Disposal on page 16 fy CAUTION Misuse of the battery may increase the risk of fire or chemical burn Do not puncture incinerate disassemble or expose the battery to temperatures above 65 C 149 F Keep the battery away from children Handle damaged or leaking batteries with extreme care Damaged batteries may leak and cause personal injury or equipment damage Checking the Battery Charge The Dell QuickSet Battery M eter the M icrosoft W indows Power M eter window and g icon the battery charge gauge and the low battery warning provide information on the battery charge Dell QuickSet Battery M eter If Dell QuickSet is installed press Fn F3 to display the QuickSet Battery M eter The Battery M eter window displays status charge level and charge completion time for the battery in your computer In addition when your computer is connected to a media base docked the Battery M eter window includes a D ock Battery tab which displays the charge level and current status of the media base battery The following icons appear in the Battery M eter window The computer or media base is running on battery power T he battery is discharging or
134. through us a service contract with one of our third party service providers please refer to that contract for details on how to obtain service How will you fix my product We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems Refurbished parts and systems are parts or systems that have been returned to Dell some of which were never used by a customer All parts and systems are inspected and tested for quality Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought D ell owns all parts removed from repaired products Appendix May transfer the limited warranty Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us T he limited warranty on D ell branded memory may not be transferred You may record your transfer by going to D ell s website f you are an Individual Home Consumer go to wwwdell com us en dhs topics sbtopic 015 ccare htm If you area Home Office Small M edium Large or Global Commercial Customer go to wwwdell com us en biz topics sbtopic ccare nav 015 ccare htm f you area Government Education or Healthcare C ustomer or an Individual Home Consumer who purchased through an Employee Purchase Program go to wwwdell com us en pub topics sbtopic 015 ccare htm If you do not have Interne
135. tips 67 how to copya CD or DVD 66 using blank C D Rs and CD RW s 67 crashes 88 D damaged computer testing 90 Dell Inspiron Help file 17 Dell Support website 18 documentation 17 Dell Inspiron Help file 17 finding 17 online 18 setting up your computer 17 drivers about 91 identifying 91 reinstalling 92 Drivers and Utilities CD 92 drives fixing problems 86 E e mail fixing problems 36 expansion slots SecureD igital memory slot 28 Express Service C ode 18 F floppy drive fixing problems 86 H Help and Support Center 18 Help file Dell Inspiron Help file 17 infrared sensor description 28 enabling 125 system view 28 Internet connection about 34 options 34 setting up 34 IRQ conflicts 94 K keyboard fixing problems 61 shortcuts 56 unexpected characters 61 Index 159 L line conditioners 40 M memory adding 102 removing 104 Microsoft Windows License Label 18 modem adding 112 module bay about 52 swapping devices while the computer is running 53 N network connecting to a network adapter 70 connecting to a network in Microsoft Windows XP 72 connecting to a network with Wi Fi protected access W PA security requirements 76 connecting to a network with Wired Equivalent Protocol W EP security requirements 78 connecting to a wireless local area network 71 determining your network type 72 160 Index
136. trator in the Network key field Enter the W EP network key again in the C onfirm network key field NOTE Your computer can take up to 1 minute to connect to the network Click OK Your network setup is complete Setting Up a Home and Office Network 79 www dell com support dell com 80 Setting Up a Home and Office Network SECTION 8 Solving Problems Error M essages Video and Display Problems Scanner Problems Drive Problems PC Card Problems General Program Problems Resolving Other Technical Problems If Your Computer Gets Wet If You Drop or Damage Your Computer Drivers Resolving Software and Hardware I ncompatibilities Using Microsoft Windows XP System Restore Reinstalling M icrosoft Windows XP www dell com support dell com Error Messages If the message is not listed see the documentation for the operating system or the program that was running at the time the message appeared THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE Thefilethat you aretryingto copyistoo largeto fit on the disk orthe disk is too full Try copying the file to a different disk or use a larger capacity disk A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS lt gt Donot use these characters in filenames INSERT BOOTABLE MEDIA The operating system is trying to boot to a nonbootable floppy disk or CD Insert a bootable floppy disk or CD NON SYSTEM DISK OR
137. try C ode 39 H ome and Small Business City Code 02 Technical Support 02 577 826 90 Customer C are 02 696 821 14 Fax 02 696 821 13 Switchboard 02 696 821 12 Corporate Technical Support 02 577 826 90 Customer C are 02 577 825 55 Fax 02 575 035 30 Switchboard 02 577 821 Jamaica General Support dial from within Jamaica only 1 800 682 3639 134 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers Japan Kawasaki International Access C ode 001 Country Code 81 City Code 44 Korea Seoul International Access C ode 001 Country C ode 82 City Code 2 W ebsite support jp dell com Technical Support servers Technical Support outside of Japan servers Technical Support D imension and Inspiron Technical Support outside of Japan Dimension and Inspiron Technical Support D ell Precision O ptiPlex and Latitude Technical Support outside of Japan D ell Precision OptiPlex and Latitude Faxbox Service 24 H our Automated Order Service Customer Care Business Sales Division up to 400 employees Preferred Accounts Division Sales over 400 employees Large C orporate Accounts Sales over 3500 employees Public Sales government agencies educational institutions and medical institutions Global Segment Japan Individual U ser Switchboar
138. uires a key for the following Network Authentication Open v Data encryption Disabled Si Network key Confirm network key Key index advanced The key is provided for me automatically This is a computer to computer ad hoc network wireless access points are not used 7 Enterthe name of your network in the Network name SSID field 8 If you are connecting to an ad hoc network which does not use any routers or access points click the check box labeled T hisisa computer to computer ad hoc network wireless access points are not used 74 Setting Up a Home and Office Network 9 Click OK Your new network name appears in the Preferred networks area Wireless Network Connection Properties PR Wireless Networks Advanced Use Windows to configure my wireless network settings Available networks To connect to an available network click Configure wireless WaveLAN Network 3 M Refresh Preferred networks Automatically connect to available networks in the order listed below Q wireless Leam about setting up wireless network Setting Up a Home and Office Network 75 www dell com support dell com 76 Finalizing Your Network Connection Security Settings To finalize your connection you must change your wireless security settings to match the wireless network you are trying to connect to Choose one of the follo
139. uous operation Before you clean your computer disconnect the computer from the electrical outlet Clean your computer with a soft cloth dampened with water D o not use liquid or aerosol cleaners which may contain flammable substances Power Use only the D ell provided AC adapter approved for use with this computer U se of another AC adapter may cause a fire or explosion Before you connect the computer to an electrical outlet check the AC adapter voltage rating to ensure that the required voltage and frequency match the available power source To remove the computer from all power sources turn the computer off disconnect the AC adapter from the electrical outlet and remove any battery installed in the battery bay or module bay To help prevent electric shock plug the AC adapter and device power cables into properly grounded power sources T hese power cables may be equipped with 3 prong plugsto provide an earth grounding connection Do not use adapter plugs or remove the grounding prong from the power cable plug If you use a power extension cable usethe appropriate type 2 prong or 3 prong to mate with the AC adapter power cable CAUTION Safety Instructions N CAUTION Safety Instructions continued Besure that nothing rests on your AC adapter s power cable and that the cable is not located where it can be tripped over or stepped on f you are using a multiple outlet power strip use caution when plugging the AC a
140. up to 1 minute to connect to the network 6 Click OK Your network setup is complete Setting Up a Home and Office Network 77 www dell com support dell com 78 Connecting to a Network With Wired Equivalent Protocol WEP Security Requirements 1 Inthe Preferred networks section click the name of your wireless network 2 Click Properties 3 From the Network Authentication drop down menu select O pen Earlier versions of D ell wireless software may not contain the drop down menu If you are using an earlier version click to check the check box labeled D ata encryption WEP enabled and go to step 5 Wireless network properties Association Authentication Network name SSID wireless Wireless network key This network requires a key for the following Network Authentication Open Data encryption WEP Network key 96660000 Confirm network key 00000000 Key index advanced 1 C The key is provided for me automatically DT his is a computer to computer ad hoc network wireless iaccess points are not used Cancel Setting Up a Home and Office Network From the Data encryption drop down menu select WE P If the wireless network does not require a network key for example a password go to step 8 Click to uncheck the check box labeled T he key is provided for me automatically Enter the W EP network key provided by your network adminis
141. utside of France Corporate Technical Support Customer C are Switchboard Sales Fax 0825 387 270 0825 823 833 0825 004 700 04 99 75 40 00 0825 004 700 0825 004 701 04 99 75 4001 0825 004 719 0825 338 339 01 55 94 71 00 01 55 94 71 00 015594 71 01 G ermany Langen International Access C ode 00 Country C ode 49 City Code 6103 W ebsite support euro dell com E mail tech support central europeQ dell com Technical Support Home Small Business C ustomer Care Global Segment C ustomer C are Preferred Accounts C ustomer Care Large Accounts C ustomer C are Public Accounts C ustomer Care Switchboard 06103 766 7200 0180 5 224400 06103 766 9570 06103 766 9420 06103 766 9560 06103 766 9555 06103 766 7000 132 Appendix Country City International Access Code Country Code City Code Department Name or Service Area Website and E Mail Address Area Codes Local Numbers and Toll Free Numbers G reece International Access C ode 00 W ebsite support euro dell com E mail support euro dell com gr en emaildell Country C ode 30 Technical Support 080044149518 Gold Technical Support 08844140083 Switchboard 2108129800 Sales 2108129800 Fax 2108129812 Grenada General Support toll free 1 866 540 3355 Guatemala General Support 1 800 999 0136 Guyana General Support toll free 1 877 270 4609 H ong Kong W ebsite support ap dell com International Access C ode 001 Country Code
142. ving Problems 85 www dell com support dell com 86 Drive Problems Ei NOTE For information on saving files to a floppy disk see Working With Files in the De Inspiron Help file To access help see Finding I nformation for Your Computer on page 17 If you cannot save a file to a floppy drive Ei NOTE The floppy drive is only available with the optional media base or D B ay module ENSURE THAT AN EXTERNAL FLOPPY DRIVE IS CONNECTED TO THE COMPUTER Install the floppy drive in the Dell D Bay or use the optional USB cable to connect the floppy drive to the computer See Using the Dell D Bay on page 51 ENSURE THAT WINDOWS RECOGNIZES THE DRIVE Clickthe Start button and click M y C omputer If the drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent W indows from recognizing the drive Insert a bootable disk and restart the computer Verify that the light is blinking indicating normal operation ENSURE THAT THE DISK IS NOT WRITE PROTECTED You cannot save data to a write protected disk See the following figure back of floppy disk write protected A P S Solving Problems TRY ANOTHER FLOPPY DISK Insert another disk to eliminate the possibility that the original disk is defective REINSTALL THE FLOPPY DRIVE 1 Save and close any open files exit any open programs and shut down the computer 2 Remove the drive fr
143. wing connection options based on the security settings for your network Connecting to aNetwork without Security Related Requirements common for home and small office networks Connecting to a Network with Wi Fi Protected Access W PA Security Requirements Connecting to a Network with W ired Equivalent Protocol W EP Security Requirements Ei NOTE Network security settings are only provided by your network administrator and are unique to your network Dell cannot provide this information Connecting to a Network Without Security Related Requirements 1 Inthe Preferred networks area click the name of your wireless network 2 Click Properties 3 From the Network Authentication drop down menu select O pen Earlier versions of the D ell wireless software may not contain the drop down menu If you are using an earlier version click to uncheck the D ata encryption WEP enabled check box and go to step 5 4 From the Data encryption drop down menu select Disabled Ei NOTE Your computer can take up to 1 minute to connect to the network 5 ClickOK Your network setup is complete Connecting to a Network With Wi Fi Protected Access WPA Security Requirements The following instructions are basic steps for connecting to a W PA network If your network requires a user name password or domain settings consult the setup instructions in the User s Guide for your wireless network card Ei NOTE WPA protocols require that you know the
144. ws If all commands receive responses the modem is operating properly E Mail Problems ENSURE THAT YOU ARE CONNECTED TO THE INTERNET With the Outlook Express e mail program open click File If Work O ffline has a check mark next to it click the check mark to remove it and connect to the Internet Transferring Information to a New Computer The Microsoft W indows XP operating system provides a Files and Settings Transfer wizard to move data from the source computer to the new computer You can move data such as E mails Toolbar settings Window sizes e Internet bookmarks Setting Up Your Computer You can transfer the data to the new computer over a network or serial connection or you can store it on a removable medium such as a writable CD or floppy disk To prepare the new computer for the file transfer 1 Click the Start button point to All Programs Accessories System Tools and then click Files and Settings Transfer Wizard 2 WhentheFilesand Settings Transfer Wizard welcome screen appears click Next 3 OntheWhich computer isthis screen click New C omputer and click Next 4 OntheDo you have a Windows XP C D screen click will use the wizard from the Windows XP CD and click Next 5 W hen the Now go to your old computer screen appears go to your old or source computer D o not click Next at thistime To copy data from the old computer On the old computer insert the W indows XP O perating Syste
145. ystem Setup Program Overview Ei NOTE Your operating system may automatically configure most of the options available in the System setup program thus overriding options that you set through the system setup program An exception is the E xternal Hot Key option which you can disable or enable only through the system setup program For more information on configuring features for your operating system see the Windows XP Help and Support Center To access the Help and Support Center see Windows Help and Support Center on page 18 The system setup screens display the current setup information and settings for your computer such as e System configuration Boot order e Boot start up configuration and docking device configuration settings Appendix Basic device configuration settings System security and hard drive password settings NOTICE Unless you are an expert computer user or are directed to do so by Dell technical support do not change the settings for the system setup program Certain changes might make your computer work incorrectly Viewing the System Setup Screens 1 Turn on or restart your computer 2 WhentheDELL logo appears press F2 immediately If you wait too long and the W indows logo appears continue to wait until you see the W indows desktop Then shut down your computer see Turning Off Your Computer on page 41 and try again System Setup Screens Ei NOTE For information about a sp

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