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Dell Lifecycle Controller 2 Version 1.0.8 User's Manual

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1. Property Description Enable email Enables the DRAC 4 email alerts feature and allows you to select which events according to their severity will cause an email alert to Alerts be sent email Address Allows you to specify the email address to which alerts are sent Message Allows you to specify the email message text Configuring email Alerts by Severity The information under email Alerts in the Web based interface enables you to select which events according to their severity will cause an email alert to be sent Select the severity of the temperature voltage fan or miscellaneous sensor for which you want an email alert generated You can specify three severities Informational lowest severity Warning medium severity and Severe highest severity Alerts will be sent to the email address you typed in Enabling User email Alerts For information about each email alert severity type see Table 4 4 Table 4 4 email Alert Severity Severity Informational Warning Severe Alert Description Apply Changes Go Back To User Configuration Page Printing the Page Select the check boxes in this column to cause the DRAC 4 to send an alert if the corresponding event listed under Alert Description occurs with a severity of Informational Select the check boxes in this column to cause the DRAC 4 to send an alert if the corresponding event listed under Alert Description occurs with a severity of
2. Supported Web Browsers Features Other Documents You May Need The Dell Remote Access Controller 4 DRAC 4 is a systems management hardware and software solution designed to provide remote management capabilities crashed system recovery and power control functions for Dell PowerEdge systems By communicating with the system s base board management controller BMC the DRAC 4 can be configured to send you email alerts for warnings or errors related to voltages temperatures and fan speeds The DRAC 4 also logs event data and the most recent crash screen for systems running the Microsoft Windows operating system only to help you diagnose the probable cause of a system crash Depending on your system the DRAC 4 hardware is either a daughter card DRAC 4 1 or a half length PCI card DRAC 4 P The DRAC 4 1 and DRAC 4 P are identical except for the hardware differences see DRAC Hardware Features The DRAC 4 has its own microprocessor and memory and is powered by the system in which it is installed The DRAC 4 may be preinstalled on your system or available separately in a kit To get started with the DRAC 4 see Installing and Setting Up the DRAC 4 DRAC Hardware Features Figure 1 1 shows the DRAC 4 1 hardware and Figure 1 2 shows the DRAC 4 P hardware Figure 1 1 DRAC 4 1 Hardware Features RJ 45 Connector Figure 1 2 DRAC 4 P Hardware Features Video Connector RJ 45 Connector
3. If you are updating your firmware locally use one of the following commands to update your firmware racadm fwupdate p u d lt directory gt racadm fwupdate p u f lt filename gt Example racadm fwupdate p u d my updatefiles path racadm fwupdate p u f my updatefiles path lt filename gt If you are updating your firmware remotely use the following command to update your firmware racadm r lt RAC_IP gt u lt user gt p lt password gt fwupdate g u a lt TFTP_IP gt d lt TFTP_dir_path gt K NOTE The p option does not support remote firmware updates getssninfo K NOTE To use this command you must have Log In To DRAC 4 permission Table A 10 describes the getssinfo subcommand Table A 10 getssinfo Subcommand Subcommand Definition getssninfo Retrieves session information for one or more currently active or pending sessions from the Session Manager s session table Synopsis racadm getssninfo A u lt username gt Description The getssninfo command returns a list of currently active or pending users and optionally includes summary session table information The summary information provides the total number of sessions in each of the defined Session Manager states 1 Free Preliminary 1 Unvalidated 1 Valid 1 Invalid Input Table A 11 describes the getssinfo subcommand options Table A 11 getssinfo Subcommand Options eal Description a The A option elimina
4. K NOTE You must configure the System Setup Program in conjunction with the connect serial telnet command 1 Turn on or restart your system 2 Press lt F2 gt immediately after you see the following message lt F2 gt System Setup 3 Scroll down and select Console Redirection 4 Set the Console Redirection screen to the following settings Console Redirection Serial Port 1 Remote Terminal Type ANSI or VT100 VT 220 depending on your specific needs Redirection After Boot Enabled 5 Set the baud rate to 57600 6 Scroll down and select Integrated Devices by pressing lt Enter gt 7 Inthe submenu scroll down to Serial Port 1 and set to RAC 8 Press lt Esc gt to exit the System Setup program to complete the System Setup program configuration Enabling the Serial Telnet Console on the DRAC 4 You can enable the serial telnet console locally or remotely Enabling the Serial Telnet Console Locally K NOTE You the current user must have Configure DRAC 4 permission in order to perform the steps in this section To enable the serial telnet console from the managed system type the following local racadm CLI commands from a command prompt K NOTE For detailed information about how to use the racadm CLI serial telnet and racadm commands see Using the serial and racadm Commands racadm config g cfgSerial o cfgSerialConsoleEnable 1 racadm config g cfgSerial o cfgSerialTelnetEnable 1 Enabli
5. Management Connector Hardware Specifications Power Requirements Table 1 1 lists the power requirements for the DRAC 4 Table 1 1 DRAC 4 Power Requirements System Power 1 2 A on 3 3 V AUX maximum 550 mA on 3 3 V main maximum 0 mA on 5V main maximum Connectors NOTE Installation instructions for the DRAC 4 hardware can be found in the Installing a Remote Access Card document or the Installation and Troubleshooting Guide that comes with your system Ensure that you connect the management cable and the local video monitor if present to the DRAC 4 P in PCI slot 4 The DRAC 4 provides a dedicated 10 100 Mbps RJ 45 NIC and a connector for mounting the card to the system board The DRAC 4 P also provides a video connector and a 30 pin Management Connector DRAC 4 Ports Table 1 2 identifies the ports used by the DRAC 4 This information is required when opening firewalls for remote access to a DRAC 4 Table 1 2 DRAC 4 Port Numbers DRAC 4 Port Number Ports on DRAC 4 listening for connection server 23 20 5900 Console Redirection configurable Ports that DRAC 4 uses as a Client 25 5o 5 Supported Remote Access Connections Table 1 3 lists the features of each type of connection Table 1 3 Supported Remote Access Connections Connection Features DRAC 4 NIC 10 100 Mbps Ethernet DHCP support SNMP traps and email event notification Dedica
6. K NOTE The DRAC 4 default user name is root and the default password is calvin You can access the DRAC 4 Web based interface through the DRAC 4 NIC by using a supported Web browser or through Server Administrator or IT Assistant To access the DRAC 4 using a supported Web browser type the IP address of the DRAC 4 Log in with your DRAC 4 user name and password the default user name and password is root and calvin For more information about using the DRAC 4 remote access interface see the remote access interface online help To access the DRAC 4 remote access interface using Server Administrator first launch Server Administrator From the system tree on the left pane of the Server Administrator home page click System Main System Chassis Remote Access Controller For more information about using Server Administrator remote access features see your Server Administrator User s Guide For information about accessing the DRAC 4 using the racadm CLI see Using the serial and racadm Commands DRAC 4 Software Basics for Red Hat Enterprise Linux The DRAC 4 is supported on precompiled kernels that are a part of the Red Hat Enterprise Linux distribution The DRAC 4 is not supported on recompiled kernels with other configuration options for example kernels configured for performance tuning purposes NOTICE Red Hat Enterprise Linux may fail to load when started on recompiled kernels If this situation occurs you must either restore
7. Select for example 1024x768 256 Colors 60 Hertz Reason for setting the server display to 256 colors The FPGA does color matching the best it can However sometimes when a color is borderline it displays differently than what you would expect If you can t see the color correctly change the color depth to 256 colors on the managed system or on the managed system Select Linux for mouse acceleration on the vKVM window pull down menu Select a different operating system for mouse acceleration on the vKVM window pull down menu Then go back to the original operating system to initialize the USB mouse device The Dell BIOS is emulating the mouse driver as a PS 2 mouse By design the PS 2 mouse uses relative position for the mouse pointer which causes the lag in syncing DRAC 4 has a USB mouse driver which allows absolute position and closer tracking of the mouse pointer Even if DRAC 4 passes the USB absolute mouse position to the Dell BIOS the BIOS emulation would convert it back to relative position and the behavior would remain The resolution of this issue would require a design change in the Dell BIOS mouse emulation but for now it is working as designed For the video driver updates you can verify that the update is installed by looking at the file sizes in this directory usr X11R6 lib modules drivers ati_drv o 43316 radeon_drv o 86288 ati_drv o 49644 Mar 3 radeon_drv o 119971 Mar 3 Red Hat Enterprise Linux versi
8. The CSR information is stored on the DRAC 4 firmware K NOTE You must have Configure DRAC 4 permission to generate or upload a server certificate Table 4 13 Certificate Management Page Options Option Generate a New CSR Upload Certificate View Server Certificate Action Click Next to open the Certificate Signing Request Generation page that enables you to generate a CSR to send to a CA to request a secure Web certificate NOTI CE Each new CSR overwrites any pervious CSR on the firmware For a CA to accept your CSR the CSR in the firmware must match the certificate returned from the CA Click Next to upload an existing certificate that your company has title to and uses to control access to the DRAC 4 NOTI CE Only X509 Base 64 encoded certificates are accepted by the DRAC 4 DER encoded certificates are not Upload a new certificate to replace the default certificate you received with your DRAC 4 Click Next to view an existing server certificate Generating a Certificate Signing Request 1 Type a value in the field for each CSR attribute Table 4 14 describes what values are valid for each required field The Email Address field is optional You may type your company s email address or any email address that you want to have associated with the CSR NOTI CE Each new CSR overwrites any previous CSR on the firmware Before a certificate authority CA can accept your CSR the
9. 1 or 10 Mbit 0 cfgNetTuningNicFullDuplex Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values lord Default Description Sets the duplex to full duplex 1 or half duplex 0 cfgNetTuningNicMtu Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Integer from 576 to 1500 Default Ox5dc 1500 Description The size in bytes of the maximum transmission unit used by the DRAC 4 NIC Type hexadecimal values cfgNetTuningl pTtl Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Integer from 1 to 255 Default 0x40 64 Description The maximum IP packet time to live in seconds Type hexadecimal values cfgNetTuningi pReassTtl Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Integer from 60 to 240 Default 0x3c 60 Description The maximum IP packet fragment reassembly time in Y2 second units Type hexadecimal values cfgNetTuningTcpSrttBase Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Integer from 0 to 256 Default 0x0 0 Description The smoothed round trip time out base minimum value for TCP round trip retransmission time in Y2 second units Type hexadecimal values cfgNetTuningTcpSr
10. Another bus error occurs replacing the previous information with the more recent bus error information See the coredumpdelete subcommand for information about deleting this information Output Example FW d_cmdCoreDump Last CORE dump at Wed 23 Oct 2004 15 49 41 GMT 05 00 Data Access Abort Running IPEV 005E0000 CPSR AQ000013 NzCv if SVC32 SP 018616DC LR 01023C34 RO D000AEB2 R1 01151C1C R2 0186179C R3 00000007 R4 01861700 R5 C854E35C R6 018617A0 R7 00000011 R8 01383C44 R9 F1C729C6 R10 00000004 R11 01151C1C R12 0000005F USP DEADBEEF ULR 00000000 SSP 018616DC SLR 01023C34 SPSR_svc 60000013 PC 01151C88 01151C88 Image ID jon Wed Oct 23 14 55 53 CDT 2004 DGOYN811 c esm4 10_23 RAC2 0 FW rmc Sysuptime 67f FIQ stack lt binary data gt IRQ stack lt binary data gt UNDEF stack lt binary data gt ABORT stack lt binary data gt SVC stack lt binary data gt SWI stack lt binary data gt Enter stack lt binary data gt Current task stack IPEV 005e0000 lt binary data gt where lt binary data gt is the binary information that was generated by the DRAC 4 firmware Example output when data is not available FW d_cmdCoreDump No CORE dump available coredumpdelete K NOTE To use this command you must have Clear Logs or Execute Debug Commands permission Table A 7 describes the coredumpdelete subcommand Table A 7 coredumpdelete Subcommand Defi ion coredumpdelete
11. Deletes the core dump stored in the DRAC 4 Synopsis racadm coredumpdelete Description The coredumpdelete command clears the area reserved for persistent storage of bus error information This operation is performed regardless of whether any bus error information is currently stored in the area reserved for this information See the coredump command for information about displaying the bus error information fwupdate K NOTE To use this command you must have Configure DRAC 4 permission Table A 8 describes the fwupdate subcommand Table A 8 fwupdate Subcommand Definition fwupdate Updates the firmware on the DRAC 4 Synopsis racadm fwupdate u w D racadm fwupdate s racadm fwupdate g u w D a lt IP address gt f lt path file gt racadm fwupdate c racadm fwupdate p f lt update filename gt u w D Description The fwupdate subcommand allows the caller to update the firmware on the DRAC 4 The user may Start updating a firmware update file that has previously been loaded into the RAMdisk update area Check the status of the firmware update process Instruct the DRAC 4 firmware to get the firmware update file from a TFTP server and load it into the RAMdisk area The user may specify the IP address and path filename or IP address and directory or use the default values found in the database The user may also specify that the update be started after l
12. Ensure that the DCHP server is operational Provides information only No specific corrective action is indicated Ensure that the DHCP server is operational Provides information only No corrective action is necessary Resets the DRAC 4 and retries the operation Provides in ormation only No corrective action is necessary A trace of tl identify the SMTP serv invalid dom Correct the Provides in Provides in Provides in Provides in Provides in Provides in Provides in Provides in Provides in Provides in Provides in Provides in Provides in Provides in Provides in Provides in Provides in Provides in Provides in Provides in Provides in Provides in Provides in Provides in Provides in he SMTP connection may be found in the trace log Examine the trace log to source of the protocol failure such as the connection could not be established er is down or an invalid IP address an invalid email destination address an ain in the email address or the SMTP server does not support forwarding email problem and try again ormation only No corrective action is necessary unless the contents of the hardware log indicate a problem In this case the corrective action is based on the problem reported ormation only ormation only ormation only ormation only ormation only ormation only ormation only ormation only ormation only ormation only ormat
13. Legal Values A string of any ASCII characters Default Description The operating system name of the managed system ifcRacMnOsOsType Read Only Legal Values Not user writable Default 0 Description Manage system operating system type cfgRacSecurity This group contains parameters to configure the DRAC 4 SSL Secure Sockets Layer security features cfgRacSecCsrCommonName Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of any ASCII characters Default Description The CSR certificate signing request common name cfgRacSecCsrOrganizationName Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of any ASCII characters Default Description The CSR organization name cfgRacSecCsrOrganizationUnit Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of any ASCII characters Default Description The CSR organization unit cfgRacSecCsrLocalityName Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of any ASCII characters Default Description The CSR locality name cfgRacSecCsrStateName Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of
14. The SEL provides buttons see Table 4 24 in the top right corner of the screen K NOTE The Clear Log button only appears if you have Clear Logs permission Table 4 24 SEL Buttons Top Right Button Action Print ef Prints the SEL Clear Log Clears the SEL Save As Opens a pop up window that enables you to save the SEL to a directory of your choice Refresh Reloads the SEL page Using the DRAC 4 Log The DRAC 4 Log is a persistent log maintained in the DRAC 4 firmware The log contains a list of user actions such as log in and log out and alerts issued by the DRAC 4 The oldest entries are overwritten when the log becomes full If the DRAC 4 loses communication with the managed system all entries that the DRAC 4 would have added to the System Event Log SEL such as a power failure are added to the DRAC 4 Log until communication is re established The DRAC 4 Log provides the information in Table 4 25 Table 4 25 Status I ndicator Icons 2 A green check mark indicates a healthy normal status condition A yellow triangle containing an exclamation point indicates a warning noncritical status condition A red X indicates a critical failure status condition g A blank space indicates that the status is unknown Date and Time The date and time for example Sat Dec 19 16 55 47 2004 When the DRAC 4 is unable to communicate with the managed system the letters DSU DRAC 4 sta
15. The racresetcfg command removes all database property entries that have been configured by the user The database has default properties for all entries that are used to restore the card back to its original default settings After resetting the database properties the DRAC 4 resets automatically NOTICE Before using this command ensure that you want to restore your database to its original default state with default user root and default password calvin NOTE After issuing a racresetcfg subcommand stop and then restart the following services Server Agent Server Agent Event Monitor and SNMP See the Dell OpenManage Server Administrator s User s Guide for information on stopping and restarting the services in your operating system serveraction K NOTE To use this command you must have Execute Server Control Commands permission Table A 23 describes the serveraction subcommand Table A 23 serveraction Subcommand Definition serveraction Executes a managed system reset or power on off cycle Synopsis racadm serveraction d lt delay gt lt action gt Description The serveraction command provides an interface to control system reset and power control Table A 24 describes the serveraction subcommand option values Table A 24 serveraction Subcommand Options Definition lt action gt Specifies the action The options for the lt action gt string are powerdown Powers down the system
16. coredumpdelete fwupdate getssninfo getsysinfo getractime setniccfg getniccfg getsvctag racdump racreset racresetcfg serveraction getraclog clrraclog getsel clrsel gettracelog setrac ssicsrgen ssicertupload ssicertdownload ssicertview testemail testtrap This section provides descriptions of the subcommands that you can run in the racadm CLI help K NOTE To use this command you must have Log In DRAC 4 permission Table A 1 describes the help command Table A 1 Help Command Command Definition heip e Lists all of the subcommands available to use with racadm and provides a short description for each Synopsis racadm help racadm help lt subcommand gt Description The help subcommand lists all of the subcommands that are available under the racadm command along with a one line description You may also type a subcommand after help to get the syntax for a specific subcommand Output The racadm help command displays a complete list of subcommands The racadm help lt subcommand gt command displays information for the specified subcommand only clearasrscreen K NOTE To use this command you must have Execute Debug Commands permission Table A 2 describes the clearasrscreen subcommand Table A 2 clearasrscreen Subcommand Definition clearasrscreen Clears the last crash screen that is in memory Synopsis racadm clearasrscreen config getconfig K
17. f lt filename gt cfg command The configuration file is a simple text file that allows the user to build a configuration file similar to an ini file and configure the DRAC 4 from this file You may use any file name and the file does not require a cfg ending although it is referred to by that designation in this subsection The cfg file can be Created Obtained from a racadm getconfig f lt filename gt cfg command Obtained from a racadm getconfig f lt filename gt cfg command and then edited K NOTE See config getconfig for information about the getconfig command The cfg file is first parsed to verify that valid group and object names are present and that some simple syntax rules are being followed Errors are flagged with the line number in which the error was detected and a simple message explains the problem The entire file is parsed for correctness and all errors are displayed Writes are not performed to the DRAC 4 if an error is found in the cfg file The user must correct all errors before any configuration can take place The c option may be used in the config subcommand which verifies syntax only and does not perform writes to the DRAC 4 Remember the following important points Ifthe parser encounters an indexed group it is the value of the anchored object that differentiates the various indexes The parser reads in all of the indexes from the DRAC 4 for that group Any objects within that group are sim
18. f options the defaults are read from properties contained in the group cfgRemoteHosts using properties cfgRhostsFwUpdatel pAddr and cfgRhostsFwUpdatePath a The IP Address option specifies the IP address of the TFTP server d The d or directory option specifies the directory on the TFTP server or on the DRAC 4 s host server where the firmware update file resides Do not use the f option with the d option C The c or checksum option allows the user to verify an update file that has been loaded into the RAMdisk area The update file can be loaded by one of the two loading mechanisms racadm CLI or TFTP This option essentially gets the size of the firmware update file and calculates the checksum and verifies the file token The TFTP interface verifies the checksum after loading automatically This option is used mainly when using FTP The c option is not used with other options The u option will always checksum before programming It can be used along with the u option D After the update is complete the DRAC 4 is reset Upon boot a call is made to reset all firmware configuration parameters to the default values For more information see racresetcfg p The p or put option is used when you want to FTP the firmware update file from the managed system to the DRAC 4 If the f option is used the name of the update image must be firming dm1 The update file is sent by way of FTP into the DRAC 4 Checksum runs on the newly loaded im
19. subject CN RMC Default Certificate subject O Dell Inc subject OU BVS subject L Round Rock subject S Texas subject E john dell com issuer C US issuer CN RMC Default Certificate issuer O Dell Inc issuer OU BVS issuer L Round Rock issuer S Texas issuer E john dell com For the racadm sslcertview t 1 A subcommand you receive output similar to the following example 1 00 1024 DSU 12 34 31 DSU 15 34 31 US RMC Default Certificate Dell Inc BVS Round Rock Texas john dell com US RMC Default Certificate Dell Inc BVS Round Rock Texas john dell com testemail Table A 38 describes the testemail subcommand Table A 38 testemail Subcommand Description testemail Tests an email alert Synopsis racadm testemail i lt index gt u lt username gt Description The testemail subcommand forces the DRAC 4 to send an email over the DRAC 4 network adapter Options Table A 39 describes the testemail subcommand options Table A 39 testemail Subcommand Options Option Description u Specifies the user who receives the email The necessary properties must be set up to correctly send email messages i Specifies the index of the user Output None testtrap K NOTE To use this command you must have Test Alerts permission Table A 40 describes the testtrap subcommand Table A 40 testtrap Subcommand Description testtrap
20. supplied with the Windows Services for UNIX 3 5 recommended free download from Microsoft You can download Windows Services for UNIX 3 5 from www microsoft com windows sfu downloads default asp Serial and telnet commands and racadm commands can be typed in a serial or telnet console These commands can be executed on the server locally or remotely The local racadm CLI is installed for use as a root user only For more information about the serial telnet commands and racadm CLI see Using the serial and racadm Commands Back to Contents Page Back to Contents Page Managing and Recovering a Remote System Dell Remote Access Controller 4 User s Guide Accessing the Web Based Interface Adding and Configuring DRAC 4 Users and Alerts Managing a Remote System Recovering and Troubleshooting the Managed System Frequently Asked Questions The DRAC 4 provides a Web based interface and the racadm CLI command line interface that allows you to configure the DRAC 4 properties and users perform remote management tasks and troubleshoot a remote managed system for problems For everyday systems management you will use the DRAC 4 Web based interface This chapter provides information about how to perform common systems management tasks with the DRAC 4 Web based interface and provides links to the information you may need All Web based interface configuration tasks can also be performed with the racadm CLI
21. 0 120 See Ensuring DRAC 4 Network Security for more information about generating CSRs and issuing certificates DRAC 4 includes a default DRAC 4 server certificate to ensure network security for the Web based interface and remote racadm features This certificate was not issued by a trusted CA To address this security concern upload a DRAC 4 server certificate issued by a trusted CA for example Thawte or Verisign See Ensuring DRAC 4 Network Security for more information about issuing certificates Back to Contents Page Using the DRAC 4 With Microsoft Active Directory Dell Remote Access Controller 4 User s Guide Active Directory Schema Extensions Overview of the RAC Schema Extensions Active Directory Object Overview Configuring Active Directory to Access Your DRAC 4 Extending the Active Directory Schema Installing the Dell Extension to the Active Directory Users and Computers Snap In Opening the Active Directory Users and Computers Snap In Adding DRAC 4 Users and Privileges to Active Directory Enabling SSL on a Domain Controller Exporting the Domain Controller Root CA Certificate Importing the DRAC 4 Firmware SSL Certificate to All Domain Controllers Trusted Certificate Lists Configuring the DRAC 4 Using Active Directory to Log In To the DRAC 4 Frequently Asked Questions A directory service is used to maintain a common database of all information needed for
22. 192 168 0 120 cfgNicUseDhcp 0 K NOTE If cfgNicEnable is set to 0 the DRAC 4 LAN is disabled even if DHCP is enabled Frequently Asked Questions Table 8 6 lists frequently asked questions and answers Table 8 6 Using the serial and racadm Commands Frequently Asked Questions don t understand Question After performing a DRAC 4 reset using the racadm racreset command You must wait until the DRAC 4 completes the reset before issuing another issue a command and the following message is displayed racadm command lt command name gt Transport ERROR RC 1 What does this message mean When I use the racadm commands and subcommands get errors that You may encounter one or more of the following errors when using the racadm commands and subcommands Local error messages Occur when problems occur with syntax typographical errors incorrect names and so on Example racadm lt subemd gt ERROR lt message gt Transport error messages Occur when the racadm CLI communication paths to the DRAC 4 are not accessible Transport error messages occur if Server Administrator is not running when the command is executed If you are using the racadm CLI remotely transport error messages may indicate network communication problems or that the management station is unable to communicate with the DRAC 4 Example racadm lt subemd gt Transport ERROR lt message gt DRAC 4 firmware error
23. Boolean either 1 or 0 TRUE or FALSE Default Description 0 Disable 1 Enable cfgRacTuneHostCom2BaudRate Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values 115200 57600 19200 and 9600 Default 57600 K NOTE For best results when redirecting BIOS System Setup screens Dell recommends setting this baud rate to 57600 cfgRacTuneConRedirPort Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values 0 65535 Default 5900 0x170c Description Determines the port used during vKVM sessions with the Console Redirection window After changing this property the RAC must be reset prior to opening any new Console Redirection sessions Type hexadecimal values K NOTE This object requires a DRAC 4 reset before it becomes active ifcRacManagedNodeOs This group contains parameters to configure the DRAC 4 with managed system and operating system naming information One instance of the group is allowed The following subsections describe the objects in this group ifcRacMnOsHostname Read Write GZ NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of up to 255 ASCII characters Default Description The host name of the managed system ifcRacMnOsOsName Read Write K NOTE To modify this property you must have Configure DRAC 4 permission
24. CD drive support OMActiveDirectory Tools RAC4 Schema Extender To use the LDIF files see the instructions in the readme that is in the LDIF files directory To use the Dell Schema Extender to extend the Active Directory Schema perform the steps in Using the Dell Schema Extender You can copy and run the Schema Extender or LDIF files from any location Using the Dell Schema Extender NOTICE The Dell Schema Extender uses the SchemaExtenderOem ini file To ensure that the Dell Schema Extender utility functions properly do not modify the name of this file 1 Click Next on the Welcome screen 2 Read the warning and click Next again 3 Either select Use Current Log In Credentials or enter a user name and password with schema administrator rights 4 Click Next to run the Dell Schema Extender 5 Click Finish The schema is extended To verify the schema extension use the Active Directory Schema snap in the MMC to verify the existence of the following classes listed in Table 5 1 Table 5 2 Table 5 3 Table 5 4 Table 5 5 and Table 5 6 and attributes listed in Table 5 7 See your Microsoft documentation for more information on how to enable and use the Active Directory Schema snap in the MMC Table 5 1 Class Definitions for Classes Added to the Active Directory Schema Class Name Assigned Object Identification Number OI D 1 2 840 113556 1 8000 1280 1 1 1 1 1 2 840 113556 1 8000 1280 1 1 1 2 dellRacDevice dellAss
25. CSR in the firmware must match the certificate returned from the CA or the DRAC 4 will not upload the certificate Table 4 14 Required CSR Fields Field Common Name CN Organization Unit 0U Organization O Country Code C Locality L Description The exact name being certified usually the Web server s domain name for example www xyzcompany com Only alpha numeric characters hyphens underscores and periods are valid Spaces are not valid The name associated with an organizational unit such as a department for example Enterprise Group Only alpha numeric characters hyphens underscores periods and spaces are valid The name associated with this organization for example XYZ Corporation Only alphanumeric characters hyphens underscores periods and spaces are valid The name of the country where the entity applying for certification is located Use the drop down menu to select the country The city or other location of the entity being certified for example Round Rock Only alpha numeric characters and spaces are valid Do not separate words using an underscore or some other character State S The state or province where the entity who is applying for a certification is located for example Texas Only alpha numeric characters and spaces are valid Do not use abbreviations The buttons in Table 4 15 are available on the Certificate Signing Request Generation page Table 4 15 Certificate
26. DRAC 4 information s Displays system information w Displays watchdog information a Eliminates the printing of headers labels If the w option is not specified then the other options are used as defaults Output The following data element is output as a string Watchdog information recovery action Enumeration values or bitmaps are defined for these elements When the A API option is included on the command the enumeration bit value of the element is listed in the output Otherwise the enumeration or bit value is mapped to a string before being output The bulleted items listed in Table A 15 define the mapping of values to strings Table A 15 Watchdog Recovery Action Number Descriptions Value Description Watchdog recovery action An enumeration defines the meaning of this value no action hard reset power down power cycle Examples racadm getsysinfo A w s 123456 PowerEdge 2800 A08 EF23VQ 0023 0x100 Server1 Microsoft Windows 2000 version 5 0 Build Number 2195 Service Pack 2 1 60 Watchdog Info 2 39 40 racadm getsysinfo w s System Information System ID 123456 System Model PowerEdge 2800 BIOS Version A08 Asset Tag EF23VQ 0023 Service Tag 2MP9Z01 Hostname Serverl OS name Microsoft Windows 2000 version 5 0 Build 2195 Service Pack 2 BMC Version 1 60 Watchdog Information Recovery Action Power Down Present countdown value 36 Init
27. DRAC 4 is using a preset static IP address The available settings are Enabled or Disabled Press lt d gt to toggle the setting When enabled the three remaining options in this group are dimmed out and do not display prominently If disabled the remaining options display at normal brightness Indicates the preset static IP address that the DRAC 4 uses if DHCP is disabled The default is 192 168 0 120 Press lt i gt to change this address Indicates the preset static masked IP address of the DRAC 4 if DHCP is disabled The default is 255 255 255 0 Press lt n gt to change this mask Indicates the preset static gateway router or switch address of the DRAC 4 address if DHCP is disabled The default is 192 168 0 1 Press lt g gt to change the address Indicates whether the DRAC 4 NIC setting is Enabled or Disabled Press lt e gt to toggle the setting When enabled the DRAC 4 NIC can be used for remote access You must enable this option to configure any of the remaining options on this screen When disabled all other options are dimmed out and do not display prominently If enabled most or all of the remaining options display at normal brightness depending upon the Use DHCP setting Indicates whether the DRAC 4 automatically configures LAN speed and duplex settings The available settings are Enabled and Disabled If not enabled the user settings are used Press lt a gt to toggle to this setting Indicates the speed at which t
28. Description User defined message to be sent on a email alert cfgUserAdminI ndex Read Description Index of user entry cfgTraps This group contains parameters to configure the delivery of SNMP traps Sixteen instances of this group are allowed which represent sixteen unique trap destinations The following subsections describe the objects in this group cfgTrapsDestl pAddr Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of separated numeric fields containing the IP Default Description IP address of an SNMP trap daemon K NOTE This object is the anchor for this indexed group cfgTrapsEnable Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Boolean either 1 or 0 TRUE or FALSE Default Description 0 Disabled 1 Enabled for this indexed entry cfgTrapsSnmpCommunity Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of up to 31 ASCII characters Default Description A SNMP community name cfgTrapsFilterRacEventMask Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values See DRAC 4 Generated Event Mask Definitions Default 0x300000 Description See DRAC 4 Generated Event Mask Definitions Type hexadecimal values cfgT
29. NOTE To use the getconfig command you must have Log In DRAC 4 permission Table A 3 describes the config and getconfig subcommands Table A 3 config getconfig Subcommand Definition Configures the DRAC 4 getconfig Gets the DRAC 4 configuration data Synopsis racadm config s p c f lt filename gt racadm config s g lt groupName gt o lt objectName gt i lt index gt lt Value gt racadm getconfig p f lt filename gt racadm getconfig g lt groupName gt i lt index gt racadm getconfig u lt username gt racadm getconfig h config Subcommand Description The config subcommand allows the user to set DRAC 4 configuration parameters individually or to batch them as part of a configuration file After the cfg file has been correctly parsed each object is read If the content is the same a write to the DRAC 4 does not occur If the data is different that DRAC 4 object is written with the new value Input Table A 4 describes the config subcommand options K NOTE The f s and p options are not supported for the serial telnet console Table A 4 config Subcommand Options and Descriptions Option Description f The f lt filename gt option causes config to read the contents of the file specified by lt filename gt and configure the DRAC 4 The file must contain data in the format specified in Parsing Rules S The s or synchronize option directs
30. Press lt 2 gt to change this address 3 After you have made the changes you want you can press lt r gt to save the changes and reboot the DRAC 4 or you can press lt Esc gt to cancel all changes and exit the setup menu If you decide to save your changes the following message appears IMPORTANT In order for your changes to take effect they need to be saved Your computer will then continue booting normally Would you like to save the changes lt Y gt or lt N gt 4 Press lt Y gt to save the changes or lt N gt to return to the setup menu Adding and Configuring DRAC 4 Users Add and configure DRAC 4 users using one of the following tools 1 Web based Interface See Adding and Configuring DRAC 4 Users 1 racadm CLI See cfgUserAdmin Adding and Configuring SNMP Alerts K NOTE DRAC 4 Alert information in Management Information Base MIB format can be found in the rac_host MIB Add and configure SNMP alerts using one of the following tools Web based Interface See Adding and Configuring SNMP Alerts racadm CLI See cfgTraps Updating the DRAC 4 Firmware NOTICE Updating your DRAC 4 firmware may disconnect your current network connection Use one of the following methods to update your DRAC 4 firmware K NOTE You must add and configure a DRAC 4 user before using the Web based interface racadm CLI or Serial Telnet consoles to update your firmware Web based Inte
31. Signing Request Generation Page Buttons Button Action Prints the contents of the window s data area using the default printer for your system Go Back to Certificate Management Page Returns to the previous page Generate Generates a CSR and then prompts you to either open it or save it in the directory you specify Uploading a Certificate To upload your server certificate to the DRAC 4 firmware type the file path of the certificate or browse to the certificate file and click Upload K NOTE The File Path value displays the file path of the certificate to be uploaded You must type the absolute file path for example the full path and the complete file name including the file extension The buttons in Table 4 16 are available on the Certificate Management page Table 4 16 Certificate Management Page Buttons Button ee Print Prints the contents of the Upload Certificate page data Go Back to Certificate Management Page Returns to the previous page Upload Uploads the certificate to the DRAC 4 firmware Viewing System I nformation The System Summary page displays system information see Table 4 17 through Table 4 20 and DRAC 4 session information see Table 4 21 K NOTE Use the scroll bar to view the entire page System Information This section provides information about the types of system information Table 4 17 Types of System Information Field Description DRAC 4 Infor
32. above 1 Use DHCP and obtain the necessary parameters from the DHCP server for the DRAC 4 NIC cfgNicMacAddress Read Description MAC address for the integrated NIC cfgDNSServersFromDHCP Read Write Legal Values Boolean either 1 or 0 TRUE or FALSE Default 0 Description Retrieves DNS server addresses from the DHCP server cfgDNSServerl1 Read Write Legal Values Any legal IP address including 0 0 0 0 Default 192 168 0 5 Description Manual IP address for DNS server 1 cfgDNSServer2 Read Write Legal Values Any legal IP address including 0 0 0 0 Default 192 168 0 6 Description Manual IP address for DNS server 2 cfgCurrentLanNetworking This group contains parameters that are currently in use by the DRAC 4 NIC One instance of the group is allowed The following subsections describe the objects in this group cfgNicCurrentl pAddress Read Only Legal Values A string of separated numeric fields containing the IP address Default None Description The current IP address of the DRAC 4 NIC cfgNicCurrentNetmask Read Only Legal Values A string of separated numeric fields containing the network mask Default None Description The current network mask used by the DRAC 4 NIC cfgNicCurrentGateway Read Only Legal Values A string of separated numeric fields containing the gateway address Default None Description
33. and select to boot windows in safe mode the POST screen will be visible from the DRAC 4 user interface Safe mode uses the DRAC 4 as the primary video Go to the Windows device manager and uninstall both video adaptors Reboot the system Reload the operating system The hardware wizard finds both video controllers and restores the DRAC 4 as the primary display the screen blinks a few times after you press lt Ctrl Atl Del gt to login On systems running Windows 2000 that can boot to multiple operating systems change the default boot operating system by performing the following steps Right click the My Computer icon and select Properties Click the Advanced tab Click Startup and Recovery Select the new default operating system from the Startup list In the Show list for box type the number of seconds that the list of choices should be displayed before the default operating system automatically boots Back to Contents Page Configuring and Using Virtual Media Dell Remote Access Controller 4 User s Guide Overview Operating System Requirements on the Managed System Installing the Virtual Media Plug In Using the Virtual Media Feature Frequently Asked Questions Overview The Virtual Media feature provides the managed system with a virtual floppy diskette drive and a virtual CD drive which can use standard media from anywhere on the network Figure 7 1 shows the overall architecture of virt
34. as Primary from the vKVM window and now cannot remotely control the system Why does console redirection fail to show the operating system boot menu in the Chinese Japanese and Korean versions of Microsoft Windows 2000 Back to Contents Page The USB vKVM keyboard and mouse are inactive from 5 to 10 seconds after changing the mouse acceleration The network load can sometimes cause this operation to take longer than normal more than 10 seconds Make sure the server screen resolution is in one of the supported resolutions 640x480 800x600 and 1024x768 When you remotely install a supported Microsoft operating system on a system with Console Redirection enabled in the BIOS you receive an EMS Connection Message that requires that you select OK before you can continue You cannot use the mouse to select OK remotely You must either select OK on the local system or restart the remotely managed system reinstall and then turn Console Redirection Off in the BIOS NOTE This message is generated by Microsoft to alert the user that Console Redirection is enabled In order to ensure that this message does not appear always turn off Console Redirection in the BIOS before installing an operating system remotely In order to allow remote access after manually selecting Other Display as Primary you must perform the following steps Use the DRAC 4 s power control to power cycle the unit During reboot press lt F8 gt
35. be reset for the new tuning values to take effect After the DRAC 4 has been reset it should be available for use in a normal or satellite network configuration cfgOobSnmp The group contains parameters to configure the SNMP agent and trap capabilities of the DRAC 4 One instance of the group is allowed The following subsections describe the objects in this group cfgOobSnmpAgentCommunity K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of up to 31 ASCII characters Default public Description Use this to modify the SNMP Community Name cfgOobSnmpTrapsEnable Read Write K NOTE To modify this property you must have Configure DRAC 4 permission This object requires a DRAC 4 reset before it becomes active Legal Values Boolean either 1 or 0 TRUE or FALSE Default Description 0 Disable 1 Enable transmission of SNMP traps cfgOobSnmpAgentEnable Read Write K NOTE To modify this property you must have Configure DRAC 4 permission This object requires a DRAC 4 reset before it becomes active Legal Values Boolean either 1 or 0 TRUE or FALSE Default 0 Description 0 Disable 1 Enable the DRAC 4 SNMP agent cfgRacTuning The group contains various tuning configuration parameters One instance of the group is allowed The following subsections describe the objects in this group cfgRacTuneHttpPort Read Write K NOTE To mod
36. case sensitive K NOTE When modifying any of the following options you can press lt Esc gt while typing the value to avoid modifying the current value If you press lt Option Edit gt and it toggles a setting changes the setting between only two possible values press lt Option Edit gt again to change the value back to the original setting Pressing lt Esc gt will not undo a modification after you type a new value Toggle options are not affected when you press lt Esc gt Table 2 1 Option ROM Utility Properties Properties Description NIC Current TCP IP Displays the current IP address netmask and gateway assigned to the DRAC 4 from the DHCP server Configuration DNS Current Configuration NIC TCP IP Configuration Options Use DHCP is Static P Addr Static Netmask Static Gateway Ethernet Configuration Options NIC is Auto Negotiate is LAN Speed Setting LAN Duplex Setting DNS Configuration Options Servers from DHCP Static DNS Server 1 Static DNS Server 2 NOTE If DHCP is enabled on the card and the DHCP system is not working properly the category displays Unavailable for each option and the following message blinks below the option labels Waiting for response from DHCP Server Displays the current IP address assigned to the DHCP server Indicates whether the DHCP system has assigned the DRAC 4 IP address or whether the
37. default user root and its password Click the Configuration tab and select the Active Directory Select the Enable Active Directory check box Type the DRAC 4 Name This name must be the same as the common name of the RAC object you created in your Domain Controller see Installing the Dell Extension to the Active Directory Users and Computers Snap In Type the Root Domain Name The Root Domain Name is the fully qualified root domain name for the forest Type the DRAC 4 Domain Name for example drac4 com Do not use the NetBIOS name The DRAC 4 Domain Name is the fully qualified domain name of the sub domain where the RAC Device Object is located Click Apply to save the Active Directory settings Click Upload Active Directory CA Certificate to upload your domain forest Root CA certificate into the DRAC 4 Your domain forest domain controllers SSL certificates need to have signed this root CA certificate Have the root CA certificate available on your local system see Exporting the Domain Controller Root CA Certificate Specify the full path and filename of the root CA certificate and click Upload to upload the root CA certificate to the DRAC 4 firmware The DRAC 4 Web server automatically restarts after you click Upload You must log in again to complete the DRAC 4 Active Directory feature configuration Click the Configuration tab and select Network If DRAC 4 NIC DHCP is enabled place a check next to Use DHCP to obtain D
38. describes the setrac subcommand Table A 28 setrac Subcommand Definition jsetrac Sets DRAC 4 parameters from the managed system When used remotely sets DRAC 4 parameters from the management station Synopsis racadm setrac h o T d Description K NOTE The racadm setrac command cannot be used remotely The setrac command sets the managed system name operating system name or operating system type from the managed system to the DRAC 4 If options are not typed all four parameters are set The d option allows the user to display the parameters only without actually writing them to the DRAC 4 firmware Any combination of options or no options may be typed Input Table A 29 describes the setrac subcommand options Table A 29 setrac Subcommand Options Option Description h Gets the Hostname from the managed system and writes it to the DRAC 4 This parameter is available for viewing using the getsysinfo command and under the object ID interface using config getconfig as ifcRacManagedNodeOs ifcRacMnOsHostname 0 Gets the OS Name from the managed system and writes it to the DRAC 4 This parameter is available for viewing under the object ID interface using config getconfig as ifcRacManagedNodeOs ifcRacMnOsName T Gets the OS Type from the managed system and writes it to the DRAC 4 This parameter is available for viewing using the getsysinfo command and under the object ID interface usin
39. lt secondary DNS IP address gt 4 Press Enter to complete the DRAC 4 Active Directory feature configuration Using Active Directory to Log In To the DRAC 4 You can use Active Directory to log in to the DRAC 4 through the Web based interface with remote racadm or through the serial or telnet console The login syntax is consistent for all three methods lt username domain gt OF lt domain gt lt username gt Or lt domain gt lt username gt where username is an ASCII string of 1 256 bytes No white space and no special characters such as or are allowed in either the user name or the domain name GZ NOTE You cannot specify NetBIOS domain names such as Americas since those names cannot be resolved Frequently Asked Questions Table 5 8 lists frequently asked questions and answers Table 5 8 Using the DRAC 4 With Active Directory Frequently Asked Questions Question Can login to the DRAC 4 using Active Directory across multiple The DRAC 4 s Active Directory querying algorithm only supports a single tree in a single forests forest Does the login to the DRAC 4 using Active Directory work in Yes In mixed mode all objects used by the DRAC 4 querying process among user RAC mixed mode that is the domain controllers in the forest run Device Object and Association Object have to be in the same domain different operating systems such as Microsoft Windows nT 4 0 Windows 2000 or Windows Server 2003 The
40. myfile cfg file which includes all DRAC 4 configuration parameters Several parameters and object IDs are displayed along with their current values The two objects of interest are cfgUserAdminIndex XX cfgUserAdminUserName If the cfgUserAdminUserName object has no value that index number which is indicated by the cfgUserAdminlI ndex object is available for use If a name appears after the that index is taken by that user name K NOTE When you manually add or remove a user with the racadm config subcommand you must specify the index with the i option Observe that the cfgUserAdminlI ndex object displayed in the previous example contains a character Also if you use the racadm config f racadm cfg command to specify any number of groups objects to write the index cannot be specified A new user is added to the first available index This behavior allows more flexibility in configuring multiple DRAC 4s with the same settings Adding a DRAC 4 User Without Alert Capabilities To add a simple user without any alert information first locate an available user index by performing the steps in Before Adding a DRAC 4 User Next type the following two command lines with the new user name and password racadm config g cfgUserAdmin o cfgUserAdminUserName i lt index gt lt username gt racadm config g cfgUserAdmin o cfgUserAdminPassword i lt index gt lt password gt Example racadm config g cfgUserAdmin o cfgUserAdmi
41. objects you intend to add Selecting Universal for example means that association objects are only available when the Active Directory Domain is functioning in Native Mode or above 1 In the Console Root MMC window right click a container 2 Select New Dell RAC Object This opens the New Object window 3 Type in a name for the new object 4 Select Association Object 5 Select the scope for the Association Object 6 Click OK Adding Objects to an Association Object By using the Association Object Properties window you can associate users or user groups privilege objects and RAC devices or RAC device groups K NOTE When using Windows 2000 mode or higher you must use Universal Groups to span domains with your users or RAC objects You can add groups of Users and RAC devices Creating Dell related groups is done the same way you create other groups To add Users or User Groups 1 Right click the Association Object and select Properties 2 Select the Users tab and click Add 3 Type the User or User Group name and click OK Click the Privilege Object tab to add the privilege object to the association that defines the user s or user group s privileges when authenticating to a RAC device K NOTE You can add only one privilege object to an association object To add a privilege 1 Select the Privileges Object tab and click Add 2 Type the Privilege Object name and click OK Click the Products tab
42. or without modification are permitted provided that this notice is preserved The names of the copyright holders may not be used to endorse or promote products derived from this software without their specific prior written permission This software is provided as is without express or implied warranty Portions Copyright c 1992 1996 Regents of the University of Michigan All rights reserved Redistribution and use in source and binary forms are permitted provided that this notice is preserved and that due credit is given to the University of Michigan at Ann Arbor The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission This software is provided as is without express or implied warranty Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Initial Release 15 Jul 2004 Last Revised 15 Jul 2004 Back to Contents Page racadm Subcommand Man Pages Dell Remote Access Controller 4 User s Guide help clearasrscreen config getconfig coredump
43. powerup Powers up the system powercycle Issues a power cycle to the system hardreset Issues a hard reset to the system graceshutdown Powers down the system gracefully gracereboot Powers down the system gracefully same as the graceshutdown option Specifies the time in seconds after the command is received before the action is executed The default is 1 second Output The serveraction command returns without output if successful getraclog K NOTE To use this command you must have Log In DRAC 4 permission Table A 25 describes the getraclog command Table A 25 getraclog Command Definition Displays the number of entries in the DRAC 4 log Displays the DRAC 4 log entries Synopsis racadm getraclog i racadm getraclog A c count d delay seconds s start record v V m Description K NOTE The command name and the racadm subcommand names may be different This is normal The getraclog i command displays the number of entries in the DRAC 4 log The following options allow the getraclog command to read entries A Provides APl formatted output no header c Provides the maximum count of entries to be returned lt blank gt Displays the entire log racadm and serial only default d Provides the number of seconds to delay the recording of any new log entries s Provides the associated number of the first displayed entry default 0 list b
44. shutdown and reset remotely from a management console Password level security management and SSL encryption Role based authority that provides assignable permissions for different systems management tasks Other Documents You May Need In addition to this User s Guide the following documents provide additional information about the setup and operation of the DRAC 4 in your system DRAC 4 online help provides information about using the Web based interface The Dell OpenManage IT Assistant User s Guide and the Dell OpenManage IT Assistant Reference Guide provide information about IT Assistant 1 The Dell OpenManage Server Administrator s User s Guide provides information about installing and using Server Administrator The following system documents are also available to provide more information about the system in which your DRAC 4 is installed A The Product Information Guide provides important safety and regulatory information Warranty information may be included within this document or as a separate document The Rack Installation Guide and Rack Installation Instructions included with your rack solution describes how to install your system into a rack The Getting Started Guide provides an overview to initially set up your system The User s Guide provides information about system features and technical specifications The Installation and Troubleshooting Guide describes how to troubleshoot the system and install or rep
45. side of the world from your desktop or laptop computer You can also share the information with others remotely and instantly Using Console Redirection NOTICE Before you can use console redirection all browsers must have a Sun Java Virtual Machine Plug in version 1 4 2 and later installed and the Java cache must be cleared and disabled from the J ava plug in control panel in your operating system For more information see Supported Web Browsers GZ NOTE When you open a console redirection session there is no indication on the managed system that the console has been redirected The Console Redirection page enables you to manage the remote system by using the keyboard video and mouse on your local management station to control the corresponding devices on a remote managed system This feature can be used in conjunction with the Virtual Media feature to perform remote software installations You can have a maximum of two simultaneous console redirection sessions K NOTE The recommended display resolution on the managed system is 1024 x 768 pixels at 256 colors or the Medium setting 16 bit To open a console redirection session perform the following steps 1 Open a web browser on your management station Connect and log into the DRAC 4 2 Click Console in the left pane to bring you to the Console Redirection page Read and follow the instructions on this page for starting a console redirection session 3 Examine the i
46. that acts as a previous keystroke to your actual keystrokes Select either lt Ctrl gt lt Alt gt or lt SysRq gt Mouse Enables you to select the operating system you are using to optimize console redirection mouse performance Select Windows Linux Acceleration or NetWare Refresh Completely updates the entire remote system screen viewport Help Opens the online help for the Console Redirect screen Create Snapshot Captures the current remote system screen to a jpg file on the local system A dialog box is displayed that allows you to save the jpg file to a specified location Close Exits the Console Redirection page Table 6 3 Other Console Redirection Page Buttons Top Right Button sd Print Prints the Console Redirection page Refresh Reloads the Console Redirection page Frequently Asked Questions Table 6 4 lists frequently asked questions and answers Table 6 4 Using Console Redirection Frequently Asked Questions Question Why does the remote console You may have an old version of the ATI video BIOS or a bad ATI chip get a blank screen in BIOS or DOS Why aren t the vKVM keyboard You must set the USB controller to On with BIOS support in the BIOS settings of the managed system Restart the and mouse working managed system and press lt F2 gt to enter setup Select Integrated Devices and then select USB Controller Save your hanges and restart the system Why does the manage
47. the DRAC 4 is connected l System Information To receive OS Type Host Name and OS Name information you must have DRAC 4 services installed on the managed system Table 4 19 System Information Fields Field Description System ID System identifier BMC Version Managed system firmware version Watchdog Information Table 4 20 Watchdog I nformation Fields Field Description Recovery Action Specifies whether to reset power cycle shut down or to not take action if the system hangs Present countdown Number of seconds remaining before the watchdog initiates the recovery action This value may fluctuate because it is displayed value in real time Initial countdown value Number of seconds from where the countdown begins Session Information This section provides information about DRAC 4 sessions Session Status Table 4 21 Session Status Fields Field Description Valid Sessions Current number of DRAC 4 Web based interface sessions equal to the number of users that are logged on to the DRAC 4 Unused Current number of unused sessions The DRAC 4 is capable of supporting up to 4 concurrent sessions maximum of 4 Web sessions 4 Sessions Telnet sessions 1 Serial session and 4 remote racadm CLI sessions Session Type Current session type Web Telnet or Serial Session User Name of the user initiating the session User s IP IP address o
48. the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Back to Contents Page
49. time out L lt file gt Specifies a debug log file If you use the r option you must also use the u and p options to configure the DRAC 4 to accept racadm commands Using the r option without the previously listed options will result in a command failure Enabling and Disabling the racadm Remote Capability K NOTE It is recommended that you run these commands on your local system The racadm CLI remote capability is enabled by default If you have disabled it type the following command to enable the remote capability racadm config g cfgRacTuning o cfgRacTuneRemoteRacadmEnable 1 Type the following command to disable the remote capability racadm config g cfgRacTuning o cfgRacTuneRemoteRacadmEnable 0 Log Verbose Levels Use the log verbose level options in Table 8 4 to control how racadm command output is displayed Table 8 4 Log Verbose Level Options Description Standard out messages Standard error messages Debug messages Example racadm l 0x3 L log lt subcommand subcommand_options gt The argument 0x3 for the log level is the OR of STDOUT and STDERR messages Both of these message types are written to the file name log The verbose or v option defaults to 0x3 or STDOUT STDERR racadm Subcommand Descriptions The following subsections provide descriptions of subcommands that you can run under the racadm CLI Table 8 5 briefly describes each racadm subcommand For a
50. to add one or more RAC devices to the association The associated devices specify the RAC devices connected to the network that are available for the defined users or user groups K NOTE You can add multiple RAC devices to an association object To add RAC devices or RAC device groups 1 Select the Products tab and click Add 2 Type the RAC device or RAC device group name and click OK 3 In the Properties window click Apply and then OK Enabling SSL on a Domain Controller If you plan to use Microsoft Enterprise Root CA to automatically assign all your domain controllers SSL certificate you must perform the following steps to enable SSL on each domain controller 1 Install a Microsoft Enterprise Root CA on a Domain Controller a Select Start gt Control Panel Add or Remove Programs b Select Add Remove Windows Components c Inthe Windows Components Wizard select the Certificate Services check box d Select Enterprise root CA as CA Type and click Next e Enter Common name for this CA click Next and click Finish 2 Enable SSL on each of your domain controllers by installing the SSL certificate for each controller a Click Start Administrative Tools gt Domain Security Policy b Expand the Public Key Policies folder right click Automatic Certificate Request Settings and click Automatic Certificate Request c Inthe Automatic Certificate Request Setup Wizard click Next and select Domain Controller d Click
51. u lt user name gt p lt password gt r lt racIpAddr gt lt subcommand gt racadm lt options gt i r lt racIpAddr gt lt subcommand gt or racadm lt options gt i r lt racIpAddr gt lt new port number gt lt subcommand gt if the DRAC 4 HTTPS port number has been changed racadm lt options gt r lt racIpAddr gt lt subcommand gt racadm Options Table 8 3 lists the options for the racadm command Table 8 3 racadm Command Options Option Description r lt racl pAddr gt or Specifies the remote IP address of the controller r lt racl pAddr gt lt port number gt if the DRAC 4 port number has been changed i Tells racadm to interactively query the user for the user s user name and password u lt usrName gt Specifies the user name that is used to authenticate the command transaction If not specified the default user name racadmusr is used If the u option is used the p option must be used and the i option interactive is not allowed p lt password gt Specifies the password used to authenticate the command transaction If the p option is used the i option is not allowed I lt IvI gt Specifies the log level for debug NOTE If you use the I lt IvI gt option without using the L lt file gt option a default logfile named racadm log is created in the current working directory v lt Ivi gt Specifies the verbose level for screen output t lt secs gt Specifies the transport
52. used in email alerts cfgRhostsFw UpdateTftpEnable Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Boolean either 1 or 0 TRUE or FALSE Default Description 0 Disable 1 Enable loading the firmware update file through TFTP cfgRhostsFwUpdatel pAddr Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of separated numeric fields containing the IP address Default 192 168 0 4 Description The address of the TFTP server where the firmware update image is located cfgRhostsFwUpdatePath Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values String of up to 255 ASCII characters that designate a valid path name Default Description The path name pointing to the firmware update binary file If this is a file name only then the path needs to be specified in the TFTP server Otherwise the entire path can be specified here K NOTE The server may still require you to specify the drive for example C cfgUserAdmin This group contains parameters that you can use to configure which users are allowed access to the DRAC 4 Sixteen instances of the group are allowed which corresponds to a user for each index The following subsections describe the objects in this group cfgUserAdminPrivilege Read Write K NOTE To modify this pr
53. which is a part of systems management technology jvm Abbreviation for Java Virtual Machine which is a system independent execution environment that converts compiled Java code byte code for a system processor so that it can perform a Java program instructions Kbps Abbreviation for kilobits per second which is a data transfer rate LAN Abbreviation for local area network LDAP Abbreviation for Lightweight Directory Access Protocol LED Abbreviation for light emitting diode MAC Acronym for media access control which is a network sublayer between a network node and the network physical layer MAC address Acronym for media access control address which is a unique address embedded in the physical components of a NIC managed system The managed system is the system in which the DRAC 4 is installed or embedded management station The management station is a system that remotely accesses the DRAC 4 Mbps Abbreviation for megabits per second which is a data transfer rate MIB Abbreviation for management information base NAS Abbreviation for network attached storage NIC An adapter circuit board installed in a computer to provide a physical connection to a network NLM Abbreviation for NetWare Loadable Module oID Abbreviation for Object Identifiers PCI Abbreviation for Peripheral Component Interconnect which is a standard interface and bus technology for connecting periph
54. you can do either of the following 1 Use the racadm CLI examples in this section as a guide to create a batch file of racadm commands and then execute the batch file on each managed system 1 Create the DRAC 4 configuration file as described in racadm Subcommand Man Pages and then execute the racadm config subcommand on each managed system using that same configuration file Before Adding a DRAC 4 User The DRAC 4 allows up to 16 users to be configured into the DRAC 4 property database Before manually adding the DRAC 4 user you need to know which if any users exist If the DRAC 4 is new or the racadm racresetcfg command has been run then the only user is root with the password calvin The racresetcfg subcommand resets the DRAC 4 back to the original defaults NOTICE Use caution when using this command because all configuration parameters are reset to the original defaults any previous changes are lost NOTE Users can be added and deleted over time so it is possible that users on the DRAC 4 do not have the same index number as the same user on a different DRAC 4 To find out if a user exists you can type the following command at the command prompt racadm getconfig u lt username gt or you can type the following command once for each index of 1 16 racadm getconfig g cfgUserAdmin i lt index gt NOTE An alternate method to obtain this information is to type racadm getconfig f lt myfile cfg gt then view or edit the
55. 0A DRAC 4 time was set RACO48A DRAC 4 firmware update was initiated RACO49A DRAC 4 Firmware Update was initiated with config to defaults option RACO65A DRAC 4 hard reset delay lt seconds gt was initiated RACO66A DRAC 4 soft reset delay lt seconds gt was initiated RACO67A DRAC 4 graceful reset delay lt seconds gt was initiated RACO68A DRAC 4 cfg2default reset delay lt seconds gt was initiated RACO69A DRAC 4 shutdown was initiated RAC114A Requested server powerdown powerup powercycle hardreset graceshutdown gracereboot gracereboot RAC115A Could not log graceful server action to hardware og RAC122A DRAC 4 booted RAC138A Console redirect session enabled RAC139A Console redirect session disabled RAC154A Logout from lt IP address gt RAC155A Login from lt IP address gt RAC156A Session cancelled from lt IP address gt max log in attempts exceeded RAC157A Session cancelled from lt IP address gt due to inactivity RAC158A Unvalidated session from lt IP address gt cancelled RAC175A vt 100 log in successful authentication failed RAC176A vt 100 log out RAC240A DRAC 4 shutdown through hwmon RAC242A DRAC 4 shutdown due to voltage below threshold Suggested Action Provides information only No specific corrective action is indicated Ensure that the DHCP server is operational Provides information only No specific corrective action is indicated
56. 27 EDESTADDRREQ The destination address is invalid 0x5028 EMSGSIZE Message too long 0x5029 EPROTOTYPE Wrong protocol type for socket 0x502A ENOPROTOOPT Protocol not available 0x502B EPROTONO SUPPORT Protocol not supported 0x502D EOPNOTSUPP Requested operation not valid for this type of socket 0x502F EAFNOSUPPORT Address family not supported 0x5030 EADDRINUSE Address is already in use 0x5031 EADDRNOTAVAIL Address not available 0x5033 ENETUNREACH Network is unreachable 0x5035 ECONNABORTED The connection has been aborted by the peer 0x5036 ECONNRESET The connection has been reset by the peer 0x5037 ENOBUFS An internal buffer is required but cannot be allocated 0x5038 EISCONN The socket is already connected 0x5039 ENOTCONN The socket is not connected 0x503B ETOOMANYREFS Too many references cannot splice 0x503C ETIMEDOUT Connection timed out 0x503D ECONNREFUSED The connection attempt was refused 0x5041 EHOSTUNREACH The destination host could not be reached 0x5046 ENIDOWN NI_INIT returned 1 0x5047 ENMTU The MTU is invalid 0x5048 ENHWL The hardware length is invalid 0x5049 ENNOFIND The route specified cannot be found 0x504A ECOLL Collision in select call these conditions already selected by another task 0x504B ETID The task ID is invalid Troubleshooting Alerting Problems You can use logged SNMP trap information to troubl
57. 556 1 8000 1280 1 1 2 TRUE TRUE if the User has Test Alert User rights on the device DAPTYPE_BOOLEAN 1 1466 115 121 1 7 delll sDebugCommandAdmin 2 840 113556 1 8000 1280 1 1 2 TRUE TRUE if the User has Debug Command Admin rights on the device Boolean LDAPTYPE_BOOLEAN 1 3 6 1 4 1 1466 115 121 1 7 dellSchemaVersion 1 2 840 113556 1 8000 1280 1 1 2 12 TRUE The Current Schema Version is used to update the schema Case Ignore String LDAPTYPE_CASEIGNORESTRING 1 2 840 113556 1 4 905 deliRacType 1 2 840 113556 1 8000 1280 1 1 2 13 This attribute is the Current Rac Type for the dellRacDevice object and the backward link to the dellAssociationObjectMembers forward link Case Ignore String LDAPTYPE_CASEIGNORESTRING 1 2 840 113556 1 4 905 dellAssociationMembers 1 2 840 113556 1 8000 1280 1 1 2 14 List of dellAssociationObjectMembers that belong to this Product This attribute is the Distinguished Name LDAPTYPE_DN backward link to the dellProductMembers Linked attribute 1 3 6 1 4 1 1466 115 121 1 12 Link ID 12071 Installing the Dell Extension to the Active Directory Users and Computers Snap In When you extend the schema in Active Directory you must also extend the Active Directory Users and Computers snap in so that the administrator can manage RAC DRAC 4 devices Users and User Groups RAC Associations and RAC Privileges The Dell Extension to the Active Directory User s and Computers Snap In is an option th
58. BIOS and the operating system NOTE If you are running Red Hat Enterprise Linux on the managed system the connect com2 serial command provides a true Red Hat Enterprise Linux console stream interface Menu based VT 100 block screen interface that provides easy operation of commonly used commands including reset power on and power off NOTE Because the racadm command does not have access to a file system on a serial or telnet console several options such as reading or writing a file are not supported by the racadm command through a serial or telnet console For more information about supported racadm commands for the serial and telnet consoles see Using the serial and racadm Commands Enabling and Configuring the Managed System to Use a Serial or Telnet Console The following subsections provide information about how to enable and configure a serial telnet console on the managed system NOTE The connect com2 serial command requires that the Serial Port setting under the BIOS setup group Integrated Devices be set to RAC When a telnet session is established to the DRAC 4 and the setting of this serial port is not RAC connect com2 yields a blank screen K NOTE The connect com2 serial command is not supported on systems running the Novell NetWare operating system Configuring the System Setup Program on the Managed System Perform the following steps to configure your System Setup program to redirect output to a serial port
59. C 4 by performing the following steps in their numbered order 1 Extend the Active Directory schema see Extending the Active Directory Schema Extend the Active Directory Users and Computers Snap in see Installing the Dell Extension to the Active Directory Users and Computers Snap In Add DRAC 4 users and their privileges to Active Directory see Adding DRAC 4 Users and Privileges to Active Directory Enable SSL on each of your domain controllers see Enabling SSL on a Domain Controller Configure the DRAC 4 Active Directory properties using either the DRAC 4 Web based interface or the racadm CLI see Configuring the DRAC 4 Extending the Active Directory Schema Extending your Active Directory schema will add a Dell organizational unit schema classes and attributes and example privileges and association objects to the Active Directory schema K NOTE Before you extend the schema you must have Schema Admin privileges on the Schema Master FSMO Role Owner of the domain forest You can extend your schema using two different methods You can use the Dell Schema Extender utility or you can use the LDIF script file K NOTE The Dell organizational unit will not be added if you use the LDIF script file The LDIF files and Dell Schema Extender are located on your Dell OpenManage Systems Management CD in the following respective directories CD drive support OMActiveDirectory Tools RAC4 LDIF Files
60. Dell Remote Access Controller 4 User s Guide DRAC 4 Overview Installing and Setting Up the DRAC 4 Configuring a DRAC 4 to Use a Serial or Telnet Text Console Managing and Recovering a Remote System Using the DRAC 4 With Microsoft Active Directory Using Console Redirection Configuring and Using Virtual Media Using the serial and racadm Commands Troubleshooting racadm Subcommand Man Pages DRAC 4 Property Database Group and Object Definitions Abbreviations and Acronyms Notes Notices and Cautions K NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A CAUTION A CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Information in this document is subject to change without notice 2004 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Computer Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Dell OpenManage PowerEdge and PowerVault are trademarks of Dell Inc Microsoft Windows and MS DOS are registered trademarks of Microsoft Corporation Novell and NetWare are registered trademarks of Novell Corporation Red Hat is a registered trademark of Red Hat Inc UNIX is a registered t
61. Dell extended Active Directory Users and Computers snap in checks the mode and limits users in order to create objects across domains if in mixed mode Does using the DRAC 4 with Active Directory support multiple Yes The domain forest function level must be in Native mode or Windows 2003 mode In domain environments addition the groups among Association Object RAC user objects and RAC Device Objects including Association Object must be universal groups Can these Dell extended objects Dell Association Object Dell The Association Object and the Privilege Object must be in the same domain The Dell RAC Device and Dell Privilege Object be in different domains extended Active Directory Users and Computers snap in forces you to create these two objects in the same domain Other objects can be in different domains Are there any restrictions on Domain Controller SSL Yes All Active Directory servers SSL certificates in the forest must be signed by the same configuration root CA since DRAC 4 only allows uploading one trusted CA SSL certificate created and uploaded a new RAC certificate and now the If you use Microsoft Certificate Services to generate the RAC certificate one possible cause Web based interface does not launch of this is you inadvertently chose User Certificate instead of Web Certificate when creating the certificate To recover create a new Web certificate from Microsoft Certificate Services and load it using the racad
62. Email Test racadm config g cfgUserAdmin o cfgUserAdminEmailEnable i 2 1 racadm config g cfgUserAdmin o cfgUserAdminAlertFilterRacEventMask i 2 0x0 racadm config g cfgUserAdmin o cfgUserAdminAlertFilterSysEventMask i 2 0x0 racadm config g cfgTraps o cfgTrapsSnmpCommunity i 2 public racadm config g cfgTraps o cfgTrapsEnable i 2 1 racadm config g cfgTraps o cfgTrapsFilterRacEventMask i 2 0x0 racadm config g cfgTraps o cfgTrapsFilterSysEventMask i 2 0x0 racadm config g cfgTraps o cfgTrapsDestIpAddr i 2 lt SNMP trap destination gt racadm config g cfgOobSnmp o cfgOobSnmpTrapsEnable 1 racadm config g cfgRemoteHosts o cfgRhostsSmtpServerIpAddr 143 166 224 254 racadm racreset You can type the commands manually or run a batch file or build a cfg file using the command racadm config f racadm cfg After doing so you may want to test each of the alerts Testing Email Alerting Email alerting is enabled by the following command A 0 disables this feature a 1 enables it racadm config g cfgUserAdmin o cfgUserAdminEmailEnable i 2 1 racadm testemail i 2 Testing SNMP Trap Alerting SNMP traps are enabled by the following command A 0 disables this feature a 1 enables it racadm config g cfgTraps o cfgTrapsEnable i 2 1 racadm testtrap i 2 Adding a DRAC 4 User With Permissions To add a user with specific admininstrative permissions role based authority first locate an available user index by perform
63. For a list of all racadm CLI and serial telnet console commands that can be used to perform the text based equivalents of each task see Using the serial and racadm Commands 74 NOTE When you are working in the Web based interface see your DRAC 4 online help for context sensitive information about each Web based interface page Accessing the Web Based Interface To link to the DRAC 4 remote Web based interface Log in window open your Web browser and type https lt IP address gt lt port number gt where IP address is the IP address for the DRAC 4 and port number is the HTTPS port number if it has been changed in the address field and press lt Enter gt The DRAC 4 Log in window appears Logging In K NOTE To log in you must have Log In to DRAC 4 permission You can log in as either a DRAC 4 user or as an Active Directory user To log in perform the following steps K NOTE The default user name and password are root and calvin 1 In the User Name field enter either your DRAC 4 user name as lt username gt or Active Directory user name as lt domain gt lt username gt lt domain gt lt username gt or lt user gt lt domain gt The DRAC 4 user name for local users is case sensitive the Active Directory user name is not case sensitive Examples of an Active Directory user name are dell com john_doe or john_doe dell com 2 In the Password field enter your DRAC 4 user password or Active Directory user passwo
64. NS server address If you want to input a DNS server IP address manually remove the check next to Use DHCP to obtain DNS server address and input your primary and alternate DNS Server IP addresses Click Apply This completes the DRAC 4 Active Directory feature configuration Configuring the DRAC 4 Active Directory Settings Using the racadm CLI Using the following commands to configure the DRAC 4 Active Directory Feature using the racadm CLI instead of the Web based interface 1 Open a command prompt and type the following racadm commands racadm config g cfgActiveDirectory o cfgADEnable 1 racadm config g cfgActiveDirectory o cfgRacDomain lt fully qualified rac domain name gt racadm config g cfgActiveDirectory o cfgRootDomain lt fully qualified root domain name gt racadm config g cfgActiveDirectory o cfgRacName lt RAC common name gt racadm sslcertupload t 0x2 f lt ADS root CA certificate gt racadm sslcertdownload t 0xl f lt RAC SSL certificate gt 2 If DHCP is enabled on the DRAC 4 and you want to use the DNS provided by the DHCP server type following racadm config g cfgLanNetworking o cfgDNSServersFromDHCP 1 3 If DHCP is disabled on the DRAC 4 or you want manually to input your DNS IP address type following commands racadm config g cfgLanNetworking o cfgDNSServersFromDHCP 0 racadm config g cfgLanNetworking o cfgDNSServerl lt primary DNS IP address gt racadm config g cfgLanNetworking o cfgDNSServer2
65. Next and click Finish Exporting the Domain Controller Root CA Certificate K NOTE The following steps may vary slightly if you are using Windows 2000 1 Go to the domain controller on which you installed the Microsoft Enterprise CA service 2 Click Start gt Run 3 Type mmc and click OK 4 In the Console 1 MMC window click File or Console on Windows 2000 machines and select Add Remove Snap in 5 In the Add Remove Snap In window click Add 6 In the Standalone Snap In window select Certificates and click Add 7 Select Computer account and click Next 8 Select Local Computer and click Finish 9 Click OK 10 In the Console 1 window expand the Certificates Local Computer folder expand the Personal folder and click the Certificates folder 11 Locate and right click the root CA certificate select All Tasks and click Export 12 In the Certificate Export Wizard click Next and select No do not export the private key 13 Click Next and select Base 64 encoded X 509 cer as the format 14 15 Click Next and save the certificate to a location of your choice You will need to upload this certificate to the DRAC 4 To do this go to the DRAC 4 Web based interface Configuration tab gt Active Directory page Alternately you may use the racadm CLI commands see Configuring the DRAC 4 Active Directory Settings Using the racadm CLI Click Finish and click OK Importing the DRAC 4 Firmware SSL Certific
66. Tests an SNMP trap Synopsis racadm testtrap i lt index gt Description The testtrap subcommand forces the DRAC 4 to send an SNMP trap over the DRAC 4 NIC Input Table A 41 describes the testtrap subcommand options Table A 41 testtrap Subcommand Options Fal Description i Specifies the index of the trap Back to Contents Page Back to Contents Page DRAC 4 Property Database Group and Object Definitions Dell Remote Access Controller 4 User s Guide idRaclnfo LanNetworking cfgCurrentLanNetworking cfgRemoteHosts cfgUserAdmin cfgTraps cfgSessionManagement cfgSerial cfgNetTuning cfgOobSnmp cfgRacTuning ifcRacManagedNodeOs cfgRacSecurity cfgRacVirtual cfgActiveDirectory Event Filter Operation and Event Mask Properties DRAC 4 Generated Event Mask Definitions System Generated Alert Mask Definitions Alert Filter Properties Alert Test Commands The DRAC 4 property database contains the configuration information for the DRAC 4 Data is organized by associated object and objects are organized by object group The IDs for the groups and objects that the property database supports are listed in this section Use the group and object IDs with the racadm utility to configure the DRAC 4 The following sections describe each object and indicate whether the object is readable writable or both idRacl nfo This group contains display parameters to provide information about the speci
67. The current gateway used by the DRAC 4 NIC cfgNicCurrentDhcpWasUsed Read Only Legal Values Boolean either 1 or 0 TRUE or FALSE Default None Description Indicates whether or not DHCP was used to configure the NIC ll IP address is static BH I IP address was obtained from a DHCP server cfgDNSCurrentDhcpWasUsed Read Only Legal Values Boolean either 1 or 0 TRUE or FALSE Default None Description Indicates source of current DNS server IP addresses cfgDNSCurrentServerl1 Read Only Description Current IP address used for DNS Server 1 cfgDNSCurrentServer2 Read Only Description Current IP address used for DNS Server 2 cfgRemoteHosts The group contains parameters to configure various firmware update loading IP addresses enables and so on One instance of the group is allowed The following subsections describe the objects in this group cfgRhostsSmtpEmailEnable Read Write GZ NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Boolean either 1 or 0 TRUE or FALSE Default Description O disable 1 enable the SMTP protocol to send email alerts cfgRhostsSmtpServerl pAddr Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of separated numeric fields containing the IP address Default 127 0 0 1 Description The IP address of the server
68. Troubleshooting Guide for hardware installation instructions before proceeding Software Installation and Configuration Overview This section provides a high level overview of the DRAC 4 software installation and configuration process for the DRAC 4 All configuration steps can be performed using the Web based interface racadm CLI or Serial Telnet console Network configuration can also be performed using operating system utilities Option ROM For more information about the DRAC 4 software components see Installing the Software on the Managed System To install your DRAC 4 software perform the following steps in their numbered order 1 Update the system BIOS See Accessing the DRAC 4 Through a Network 2 Install the software on the managed system See Installing the Software on the Managed System 3 Install the software on the management station See Installing the Software on the Management Station To configure your DRAC 4 software perform the following steps in their numbered order All configuration steps can be performed using the Web based interface racadm CLI or Serial Telnet console Network configuration can also be performed using operating system utilities Option ROM NOTICE Unexpected results may occur if you use more that one of the following configuration methods simultaneously Web based interface racadm CLI or Option ROM GZ NOTE For basic information about using the Red Hat Enterpri
69. Warning Select the check boxes in this column to cause the DRAC 4 to send an alert if the corresponding event listed under Alert Description occurs with a severity of Severe Lists the following events monitored by the DRAC 4 A specified alert either Informational Warning or Severe is sent when the event is triggered at the level of severity you selected in the check boxes to the left Select All Monitors all of the sensors available on the system System Temperature Sensors Monitors the system temperature sensors System Voltage Sensors Monitors the system voltage sensors System Fan Sensors Monitors the system fan speed RPM System Miscellaneous Sensors Monitors other available system sensors such as chassis intrusion Adds a new DRAC 4 user or commits changes made to the current DRAC 4 user Opens the DRAC 4 Users page Click the Print button in the top right corner of the screen if you want to print the Add Configure DRAC 4 User page Configuring the DRAC 4 NIC 1 Click the Configuration tab and select Network 2 Use the Network Configuration page to configure the DRAC 4 NIC settings and configure email alert settings Table 4 5 describes each NIC setting Table 4 6 describes the Network Settings page buttons GZ NOTE To change any of the settings on the Network Configuration page you must have Configure DRAC 4 permission NOTE Assigning a predefined IP address to the DRAC 4 using a DHCP ser
70. You must have write privileges on the browser s directory tree in order to successfully install the Virtual Media plug in Currently the Virtual Media feature is not supported under any version of the NetWare operating system NetWare drivers ignore the virtual drives and do not make them available to the system Back to Contents Page Using the serial and racadm Commands Dell Remote Access Controller 4 User s Guide Using a Serial or Telnet Console Using the racadm CLI Configuring Multiple DRAC 4s Using the racadm Utility to Configure the DRAC 4 Frequently Asked Questions The DRAC 4 provides serial and racadm commands that allow you to manage and configure the managed system locally or remotely The serial telnet console provides a set of serial commands The serial commands which include the racadm command give you access to all of the text based features supported by the DRAC 4 Web based interface The racadm CLI allows you to locally or remotely configure and manage your DRAC 4 The racadm CLI runs on the management station and the managed system and is available on the Dell OpenManage Systems Management CD You can use the racadm CLI to write scripts to automatically configure multiple DRAC 4s For more information about configuring multiple DRAC 4s see Using the racadm Utility to Configure the DRAC 4 The following sections provide information about using the serial and racadm commands see U
71. a larger program that is running in the system The small program that lets the larger program communicate with a specific device such as a printer or scanner is often packaged as a DLL program or file DRAC 4 Abbreviation for Dell Remote Access Controller 4 DSU Abbreviation for disk storage unit GMT Abbreviation for Greenwich Mean Time which is the standard time common to every place in the world GMT nominally reflects the mean solar time along the prime meridian 0 longitude that runs through the Greenwich Observatory outside of London UK GPIO Abbreviation for general purpose input output GUI Abbreviation for graphical user interface which refers to a computer display interface that uses elements such as windows dialog boxes and buttons as opposed to a command prompt interface in which all user interaction is displayed and typed in text hardware log Records events generated by the DRAC 4 and the BMC ICMB Abbreviation for Intelligent Chassis Management Bus ID Abbreviation for identifier commonly used when referring to a user identifier user ID or object identifier object ID IP Abbreviation for Internet Protocol which is the network layer for TCP IP IP provides packet routing fragmentation and reassembly IPMB Abbreviation for intelligent system management bus which is a bus used in systems management technology IPMI Abbreviation for Intelligent Platform Management Interface
72. age If the checksum is not correct an error message is displayed The user is not required to use fwupdate s option to do this If you type the u option on the same command line the update process starts Output Displays a message indicating which operation is being performed Examples racadm fwupdate g a 143 166 154 143 f firmimg dm1 In this example the g option tells the firmware to download the firmware update file from a location specified by the f option on the TFTP server at a specific IP address specified by the a option The update file is then loaded into RAMdisk Since the u option is not present an update does not occur racadm fwupdate s This option reads the current status of the firmware update racadm fwupdate u The u option starts the update process This command assumes that a valid firmware update file has been previously loaded using the g or p option The update file checksum is verified for correctness before proceeding racadm fwupdate g u a 143 166 154 143 f firmimg dm1 In this example the g option tells the firmware to download the firmware update file from a location specified by the f option on the TFTP server at a specific IP address specified by the a option The update file is then loaded into RAMdisk The u option tells the firmware to proceed with the update after the firmware is loaded Updating the Firmware If you use the f option specify the firmimg dm1 file
73. al information about OpenLDAP can be obtained at http www openidap org Portions Copyright 1998 2004 Kurt D Zeilenga Portions Copyright 1998 2004 Net Boolean Incorporated Portions Copyright 2001 2004 IBM Corporation All rights reserved Redistribution and use in source and binary forms with or without modification are permitted only as authorized by the OpenLDAP Public License Portions Copyright 1999 2003 Howard Y H Chu Portions Copyright 1999 2003 Symas Corporation Portions Copyright 1998 2003 Hallvard B Furuseth All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that this notice is preserved The names of the copyright holders may not be used to endorse or promote products derived from this software without their specific prior written permission This software is provided as is without express or implied warranty Portions Copyright c 1992 1996 Regents of the University of Michigan All rights reserved Redistribution and use in source and binary forms are permitted provided that this notice is preserved and that due credit is given to the University of Michigan at Ann Arbor The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission This software is provided as is without express or implied warranty Other trademarks and trade names may be used in this document to refer to either
74. alized versions of the DRAC 4 Web based interface open the Windows Control Panel double click the Regional Options icon and select the desired locale from the Your locale location drop down menu Features The following is a list of features available on the DRAC 4 Remote management and monitoring of a system through the DRAC 4 Web based interface serial connection or telnet connection 1 Configuring Microsoft Active Directory service software to give you access to the DRAC 4 allows you to add and control DRAC 4 user privileges to your existing users in your Active Directory software 1 Console redirection feature that allows you to remotely use the managed system keyboard video and mouse functions Virtual Media feature that enables the managed system to remotely access a diskette or CD located on the management station Access to the system event log SEL and DRAC 4 logs and last crash screen of the crashed or unresponsive system independent of the operating system state 1 Integrated launch of the DRAC 4 interface from Server Administrator and IT Assistant Ability to alert you to potential problems on the managed system by sending either an email message or an SNMP trap through the DRAC 4 NIC toa management station 1 Ability to configure the DRAC 4 and update DRAC 4 firmware locally or remotely using the racadm command line utility a scriptable interface Ability to perform power management functions such as
75. alled If the plug in is successfully installed the virtual media page displays a list of floppy and CDROMs that the virtual drive can connect to Internet Explorer must be used on Windows management stations to use the virtual media feature ActiveX Control is the plug in that is used under Internet Explorer The browser security must be set to the medium or lower setting for Internet Explore to be able to download and install signed ActiveX controls If you are using a Windows management station you must have administrator rights to install and use the virtual media feature Before installing the Activex control Internet Explorer may display a security warning To complete the installation of the ActiveX control you must first accept the control when Internet Explorer prompts you with a security warning On Red Hat Enterprise Linux management stations the Mozilla and Netscape browsers are supported If the plug in has not yet been installed or if a newer version is available you are presented with a dialog to confirm the plug in installation on the management station When presented with this plug in installation dialog you must ensure that the user ID running the browser has write permissions in the browser s directory tree If not the installation is not permitted Using the Virtual Media Feature 1 Open a Web browser on your management station 2 Connect and log into the DRAC 4 3 Click Media in the left pane to display a new page and d
76. ans the alert enable database properties before it scans the event masks An event mask is a bit sequence that specifies information about the DRAC 4 or managed system generated event such as the event s origin type and severity K NOTE Throughout this document objects are always referred to by group name and object name separated by a space The DRAC 4 alert filter operates according to the following general steps 1 The DRAC 4 alert filter scans all of the objects in the alert enable property group ID is cfgUserAdmin The object ID for this group is o cfgUserAdmin cfgUserAdminPageEmailEnable If this object s property values is TRUE it scans the event masks in the User table The DRAC 4 alert filter scans the cfgTraps cfgTrapsEnable object If this object s property value is TRUE it scans the event masks in the Traps table The following subsections describe the event masks for DRAC 4 generated events and managed system generated events defined in the User table and the Trap table DRAC 4 Generated Event Mask Definitions The cfgUserAdmin cfgUserdminAlertFilter Rac Sys EventMask properties are an unsigned 32 bit integer property that holds the filter information for DRAC 4 generated events The bit definitions in Table B 3 apply Table B 3 DRAC 4 Generated Event Mask Bit Definitions eee a h 28 31 DRAC 4 undefined DRAC 4 miscellaneous alerts 20 23 DRAC 4 BMC communication alerts lt BMCmask gt where l
77. any ASCII characters Default Description The CSR state cfgRacSecCsrCountryCode Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values The two letter country code Default Description The CSR country code cfgRacSecCsrEmailAddr Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of any ASCII characters Default Description The CSR email address cfgRacSecCsrKeySize Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Positive integers Default 0x400 Description DRAC 4 SSL asymmetric key size Type hexadecimal values cfgRacVirtual This group contains parameters to configure the DRAC 4 Virtual Media feature One instance of the group is allowed The following subsections describe the objects in this group cfgVirAtapiSrvPort Read Write GZ NOTE To modify this property you must have Access Virtual Media permission Legal Values Any unused port number between 0 and 65535 decimal Default 0E54 in hexadecimal 3668 in decimal Description Sets the port number or virtual media connection Type hexadecimal values cfgActiveDirectory This group contains parameters to configure the DRAC 4 Active Directory feature cfgADRacDomain Read Write GZ NOTE To modify this property you must have Conf
78. at can be installed when you install your systems management software using the Dell OpenManage Systems Management CD See the Dell OpenManage Software Quick Installation Guide for further instructions on installing systems management software NOTE You must install the Administrator Pack on each system that is managing the Active Directory DRAC 4 Objects The installation is described in the following section Opening the Active Directory Users and Computers Snap in If you do not install the Administrator Pack then you cannot view the Dell RAC Object in the container K NOTE For more information about the Active Directory Users and Computers snap in see your Microsoft documentation Opening the Active Directory Users and Computers Snap In To open the Active Directory Users and Computers snap in perform the following steps 1 If you are on the domain controller click Start Admin Tools Active Directory Users and Computers If you are not on the domain controller you must have the appropriate Microsoft Administrator Pack installed on your local system To install this Administrator Pack click Start gt Run type mvc and press Enter This opens the Microsoft Management Console MMC 2 Click File or Console on systems running Windows 2000 in the Console 1 window 3 Click Add Remove Snap in 4 Select the Active Directory Users and Computers snap in and click Add 5 Click Close and click OK Adding DRAC 4 Users and Privil
79. ate to All Domain Controllers Trusted Certificate Lists GZ NOTE If the DRAC 4 firmware SSL certificate is signed by a well known CA you do not need to perform the steps described in this section K NOTE The following steps may vary slightly if you are using Windows 2000 The DRAC 4 SSL certificate is the same certificate that is used for the DRAC 4 Web server All DRAC 4 controllers are shipped with a default self signed certificate You can get this certificate from the DRAC 4 by selecting Download DRAC 4 Server Certificate see the DRAC 4 Web based interface Configuration tab and the Active Directory subtab On the domain controller open an MMC Console window and select Certificates Trusted Root Certification Authorities Right click Certificates select All Tasks and click Import Click Next and browse to the SSL certificate file Install the RAC SSL Certificate in each domain controller s Trusted Root Certification Authority If you have installed your own certificate ensure that the CA signing your certificate is in the Trusted Root Certification Authority list If the Authority is not in the list you must install it on all your Domain Controllers Click Next and select whether you would like Windows to automatically select the certificate store based on the type of certificate or browse to a store of your choice Click Finish and click OK Configuring the DRAC 4 10 IL Log in to the Web based interface using the
80. ay be assigned A and the local floppy may be assigned the next available drive letter The virtual floppy drive is assigned A if a clean install is performed at the system with the DRAC 4 Using the virtual drives from within Windows is similar to using your physical drives Once connected to the media at a management station then the media is available at the system by simply clicking the drive and browsing its content On a Red Hat Enterprise Linux system the virtual drives must be mounted before the drives can be accessed Before mounting the drive you must first connect to the media at the management station Red Hat Enterprise Linux automatically creates mount points in the etc fstab file for the virtual floppy and CD drives On a system running Red Hat Enterprise Linux type the following command to quickly identify the assigned virtual media devices cat var log messages grep VIRTUAL The virtual CD has an entry for a device named dev cdromx where x is an optional index that is assigned by Red Hat Enterprise Linux Normally the virtual CD drive is named dev cdrom1 name and the local CD drive is named dev cdrom The virtual floppy drive has an entry for a device named dev floppyx where x is an optional index that is assigned by Red Hat Enterprise Linux Depending upon whether or not there is a local floppy drive the virtual floppy drive is named dev floppy or dev floppyl Frequently Asked Questions Table 7 1 lists frequen
81. ay result in minor or moderate injury Information in this document is subject to change without notice 2004 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Computer Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Dell OpenManage PowerEdge and PowerVault are trademarks of Dell Inc Microsoft Windows and MS DOS are registered trademarks of Microsoft Corporation Novell and NetWare are registered trademarks of Novell Corporation Red Hat is a registered trademark of Red Hat Inc UNIX is a registered trademark of The Open Group in the United States and other countries Copyright 1998 2004 The OpenLDAP Foundation All rights reserved Redistribution and use in source and binary forms with or without modification are permitted only as authorized by the OpenLDAP Public License A copy of this license is available in the file LICENSE in the top level directory of the distribution or alternatively at http www OpenLDAP org license html OpenLDAP is a registered trademark of the OpenLDAP Foundation Individual files and or contributed packages may be copyrighted by other parties and subject to additional restrictions This work is derived from the University of Michigan LDAP v3 3 distribution Information concerning this software is available at http www umich edu dirsvcs Idap This work also contains materials derived from public sources Addition
82. browser Perform the following steps to install J RE 1 Launch the installation script by using the following commands from the directory in which the script is located chmod a x j2re 1_4_ lt version number gt linux i586 rpm bin j2re 1_4_ lt version number gt linux i586 rpm bin The script displays a binary license agreement which you are prompted to accept before continuing the installation After you have accepted the license agreement the installation script creates the file j2re 1_4_ lt version number gt linux i586 rpm in the current directory 2 To become the root user type the su command and type the power user password 3 Run the following rpm command to install the packages This command installs the packages comprising the Java 2 Runtime Environment J 2RE rpm iv j2re 1_4 lt version number gt linux i586 rpm Only one Java plug in can be registered at a time If you have never registered a Java plug in go to the next step otherwise go to step 5 Most Mozilla installations use symbolic links to where the J ava plug in is located The name of the symbolic link is libjavaplugin_oji so which is in the plugins subdirectory of Mozilla For example cd usr lib mozilla lt version number gt plugins rm libjavaplugin_oji so 4 Register the Java plug in Locate the libjavaplugin_ojji so file in the j2re1 4 lt version number gt directory Usually it is located in the i386 ns600 or i386 ns610 subdirectory Use t
83. button 3 Click Apply to perform the power management action for example cause the system to power cycle Other Options The Server Control page provides buttons see Table 4 22 in the top right corner of the screen Table 4 22 Server Control Page Buttons Top Right Button Action Print Prints the Server Control page Refresh Reloads the Server Control page Using the SEL The System Event Log SEL page displays system critical events that occur on the managed system The SEL is generated by the Baseboard Management Controller BMC on the managed system and by the DRAC 4 if you have configured it to monitor any managed system events This page displays the date time and a description of each event generated by the BMC and other instrumentation on the managed system You can configure the DRAC 4 to send email or SNMP alerts when specified events occur The SEL displays the event severity information in Table 4 23 The DRAC 4 Log provides the following information Table 4 23 Status I ndicator Icons SA A green check mark indicates a healthy normal status condition A A yellow triangle containing an exclamation point indicates a warning noncritical status condition R A red X indicates a critical failure status condition A blank space indicates that the status is unknown Date Time The date and time that the event occurred Description A brief description of the event
84. change the DRAC 4 NIC IP address settings will close all active user sessions and require users to reconnect using the updated IP address settings cfgNicEnable Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Boolean either 1 or 0 TRUE or FALSE Default Description 0 Disable 1 Enable the DRAC 4 NIC cfgNicl pAddress Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of separated numeric fields containing the static IP address Default 192 168 0 120 Description The IP address of the DRAC 4 NIC cfgNicNetmask Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of separated numeric fields containing the static network mask Default 255 255 255 0 Description The network mask used by the DRAC 4 NIC cfgNicGateway Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of separated numeric fields containing the static gateway Default 192 168 0 120 Description The gateway used by the DRAC 4 NIC cfgNicUseDhcp Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Boolean either 1 or O TRUE or FALSE Default Description 0 Use the static DRAC 4 NIC parameters described
85. config to synchronize the user and password database with Server Administrator if any user passwords were modified p The p or password option directs config to delete the password entries contained in the config file f lt filename gt after the configuration is complete g The g lt groupName gt or group option must be used with the o option The lt groupName gt specifies the group containing the object that is to be set 0 The o lt objectName gt lt Value gt or object option must be used with the g option This option specifies the object name that is written with the string lt value gt i The i lt index gt or index option is only valid for indexed groups and can be used to specify a unique group The lt index gt is a decimal integer from 1 through 16 The index is specified here by the index value not a named value c The c or check option is used with the config subcommand and allows the user to parse the cfg file to find syntax errors If errors are found the line number and a short description of what is incorrect are displayed Writes do not occur to the DRAC 4 This option is a check only Output This subcommand generates error output upon encountering either of the following Invalid syntax group name object name index or other invalid database members racadm CLI transport failures If errors are not encountered this subcommand returns an indication of how man
86. controlling users computers printers etc on a network If your company uses the Microsoft Active Directory service software it can be configured to give you access to the DRAC 4 allowing you to add and control DRAC 4 user privileges to your existing users in your Active Directory software K NOTE Using Active Directory to recognize DRAC 4 users is supported on the Microsoft Windows 2000 and Windows Server 2003 operating systems Active Directory Schema Extensions The Active Directory data simply explained can be conceptualized as a distributed database of Attributes and Classes The rules for what data can be added or included in the database is the Active Directory schema An example of a Class that is stored is the user class Some example attributes of the user class might be the user s first name last name phone number and so on Companies can extend the Active Directory database by adding their own unique Attributes and Classes to solve environment specific needs Dell has extended the schema to include the necessary changes to support remote management Authentication and Authorization Every Attribute or Class that is added to an existing Active Directory Schema must be defined with a unique ID To maintain unique IDs across the industry Microsoft maintains a database of Active Directory Object Identifiers OIDs so that when companies add extensions to the schema they can be guaranteed to be unique and not to conflict with eac
87. cription date time severity system ID model BIOS version asset tag service tag managed system name operating system name and BMC version The following is an example test email fields shown are examples only and may not reflect actual observed output for your environment Subject Alert from Dell Remote Access Card 10 35 10 108 Message TEST PAGE Event Email paging test to user 1 Date 06 jun 2004 Time 00 01 37 Severity Info Normal System ID Bbn Model Dell PowerEdge 2800 BIOS version A00 Asset tag 181676 Service tag 6X713 Hostname P2 750 08 OS Name Linux 7 1 for the Itanium Processor BMC Version 1 3 Trap Test Command Synopsis racadm testtrap t i lt trap index gt Alert Data Definitions The alertMessage string up to 1 KB provides the specific information describing the cause and specific source of the event which includes 1 Sensor identification entity PMBslaveAddress 1 Sensor number Sensor ID string if possible Current reading and range normal warning critical 1 Threshold values minimum maximum normal For more information see the Server Administrator SNMP Reference Guide Back to Contents Page Back to Contents Page DRAC 4 Overview Dell Remote Access Controller 4 User s Guide DRAC Hardware Features Hardware Specifications Supported Remote Access Connections DRAC 4 Security Features Supported Platforms Supported Operating Systems
88. ctive Directory objects in multiple domains In this scenario you have two DRAC 4 cards RAC1 and RAC2 and three existing Active Directory users userl1 user2 and user3 User1 is in Domain1 and user2 user 3 are in Domain2 You want to give userl user 2 an administrator privilege to both DRAC 4 cards and give user3 a login privilege to the RAC2 card Figure 5 3 User User RACI RAC2 X Setting Up Active Directory Objects in Multiple Domains To set up the objects for the multiple domain scenario perform the following tasks Ensure that the domain forest function is in Native or Windows 2003 mode Create two Association Objects AO1 of Universal scope and AO2 in any domain The figure shows the objects in Domain2 Create two RAC Device Objects RAC1 and RAC2 to represent the two DRAC 4 cards Create two Privilege Objects Privl and Priv2 in which Priv1 has all privileges administrator and Priv2 has login privileges Group userl and user2 into Group1 The group scope of Group1 must be Universal Add Group1 as Members in Association Object 1 AO1 Priv1 as Privilege Objects in AO1 and RAC1 RAC2 as RAC Devices in AO1 Add User3 as Members in Association Object 2 AO2 Priv2 as Privilege Objects in AO2 and RAC2 as RAC Devices in AO2 Configuring Active Directory to Access Your DRAC 4 Before you can use Active Directory to access your DRAC 4 you must configure the Active Directory software and the DRA
89. d as an example and as a starting point for your unique cfg file Configuration File Example The following example describes the IP address of the DRAC 4 Remove all unnecessary lt variable gt value entries In this situation only the actual variable group s label with and will remain along with the two lt variable gt value entries pertaining to the IP address change The file contents are as follows Object Group cfgLanNetworking cfgLanNetworking cfgNicIpAddress 10 35 10 110 cfgNicGateway 10 35 10 1 This file will be updated as follows Object Group cfgLanNetworking cfgLanNetworking cfgNicIpAddress 10 35 9 143 comment the rest of this line is ignored cfgNicGateway 10 35 9 1 The command racadm config f myfile cfg parses this file and identifies any errors by line number A correct file will update the proper entries You may use the same getconfig command used in the previous example to confirm the update You can use this file to download company wide changes or to configure new systems over the network Using the racadm Utility to Configure the DRAC 4 The DRAC 4 Web based interface is the fastest way to configure a DRAC 4 If you prefer command line or script configuration or need to configure multiple DRAC 4s you can also use the racadm CLI The racadm CLI is installed along with the DRAC 4 agents on the managed system To configure multiple DRAC 4s to contain the same user configuration settings
90. d system The managed system does not have the correct ATI video driver You must update the video driver by using the Dell console screen go blank when penManage Server Assistant CD Windows has a blue screen Why do get a blank screen on The managed system does not have the correct ATI video driver The DRAC 4 Console Redirection will not run correctly on the remote console after he SVGA video driver on the Windows 2000 distribution CD You must install Windows 2000 by using the Dell completing a Windows 2000 penManage Server Assistant CD to ensure that you have the latest supported drivers for the managed system installation Why do get a blank screen on The managed system does not have the correct ATI video driver You must update the video driver by using the Dell the managed system when penManage Server Assistant CD loading the Windows 2000 operating system Why do get a blank screen on The managed system does not have the correct ATI video driver You must update the video driver by using the Dell the managed system in the OpenManage Server Assistant CD Windows full screen DOS window After click Open Console the Make sure that you have installed Sun Java JRE 1 4 2 or later on the management station You must also disable the Java message Please wait while cache from the Java Control Panel You can download this J RE version from java sun com vKVM applet is loaded is displayed with the Wait icon Why is not
91. detailed listing of every racadm subcommand including syntax and valid entries see the racadm Subcommand Man Pages Table 8 5 racadm Subcommands Command Description help Lists DRAC 4 subcommands help lt subcommand gt Lists usage statement for the specified subcommand clearasrscreen Clears the last ASR screen last blue screen config getconfig Configures the DRAC 4 and displays the DRAC 4 configuration coredump Displays the last DRAC 4 coredump coredumpdelete Deletes the core dump stored in the DRAC 4 fwupdate Executes or displays status on DRAC 4 firmware updates getssninfo Displays information about active sessions getsysinfo Displays general DRAC 4 and system information getractime Displays the DRAC 4 time setniccfg getniccfg Sets or displays the current DRAC 4 IP configuration getsvctag Displays service tags racdump Dumps DRAC 4 status and state information for debug racreset Resets the DRAC 4 racresetcfg Resets the DRAC 4 to the default configuration serveraction Executes a graceful hard server reset or power on power off or power cycle setrac Sets managed system name operating system name and type from the managed system to the DRAC 4 ssicsrgen Generates and downloads the secure sockets layer SSL certificate signing request CA ssicertupload Uploads a CA certificate or server certificate to the DRAC 4 ssicertdownload Downloads a CA certificate ssicertview Views a CA certi
92. dia feature to work Do need to install this plug in every time use the Virtual Media feature Will need to have administrator rights in Windows to install the ActiveX plug in What privileges do need to install and use the Virtual Media plug in on a Red Hat Enterprise Linux management station Can I use my virtual drives under any version of NetWare Back to Contents Page p Put existing file image onto a target floppy d lt drive gt Drive letter containing floppy disk The drive letter must contain a The default drive letter is a f lt file gt File name of boot file The default file name is bootimg bin v Display version information h Usage string is displayed Red Hat Enterprise Linux users may use the dd data duplicator utility to make images from the supported Virtual Floppy media types and vice versa dd if lt input file gt of lt output file gt where input file is the input file or device for example dev d0 where output file is the output file or device for example myimage bin On Windows systems you see additional CD and removable media drives appear in My Computer On Red Hat Enterprise Linux systems you see devices that can be mounted You can find the device names by looking at etc fstab When you connect your management station drive to the managed system drive then the title of the inserted media should automatically appear next to the
93. drive letter on Windows systems But the best way to know which drive is the virtual media drive and which is the physical drive is by opening mounting the drive and looking at its content Generally the drive letters will not change So if you have a CD drive that is labeled D and a removable media drive that is labeled F then those drive letters will remain the same You can look at the etc fstab file which lists the device names for all your devices When you know the device name then you can use the mount and umount command to mount and unmount your CD or floppy drives To manually identify the virtual media devices type the following command cat var log messages grep VIRTUAL Then look for mount points for those devices in the etc fstab file for example cat etc fstab grep dev hde Finally use the associated mount point on the mount command for example mount mnt cdrom1 For a Windows management station you must install an ActiveX web plug in For a Red Hat Enterprise Linux management station you must install a Mozilla plug in The plug in is installed automatically when you access the Virtual Media page for the first time or when a newer version of the plug in is available No You only need to install the plug in once when the feature is used for the first time unless a newer version becomes available You must have administrator privileges on Windows systems to install and use the Virtual Media feature
94. e Last Crash Screen to a directory of your choice Refresh Reloads the Last Crash Screen page Delete Last Crash Screen Deletes the Last Crash Screen page NOTE Due to fluctuations in the watchdog timer the Last Crash Screen has a higher probability of not being captured when the ASR is set to a value less than 30 seconds Use Server Administrator or IT Assistant to set the System Reset Timer to at least 30 seconds to ensure that the Last Crash Screen functions properly See Configuring the Managed System to Capture the Last Crash Screen for additional information Using the Diagnostic Console The Diagnostic Console page enables advanced users or users under the direction of technical support to diagnose issues relating to the DRAC 4 hardware Type one of the diagnostic commands in Table 4 28 to display specific information about the DRAC 4 and click Submit Table 4 28 Diagnostic Commands Command Description arp Displays the contents of the Address Resolution Protocol ARP table ARP entries may not be added or deleted ifconfig Displays the contents of the network interface table netstat Prints the content of the routing table If the optional interface number is provided in the text field to the right of the NetStat option then NetStat prints additional information regarding the traffic across the interface buffer usage and other network interface information ping lt IP Verifies that the destination IP address is reachable f
95. e set to 30 seconds or greater The default setting is 480 seconds or 8 minutes Disabling the Windows Automatic Reboot Option To ensure that the DRAC 4 Web based interface last crash screen feature works properly you must disable the Automatic Reboot option on managed systems running the Windows Server 2003 and Microsoft Windows 2000 Server operating systems Disabling the Automatic Reboot Option in Windows Server 2003 1 Click the Start button and select Settings Control Panel System System Properties 2 Click the Advanced tab 3 Under Startup and Recovery click Settings 4 Deselect the Automatically Reboot check box Disabling the Automatic Reboot Option in Windows 2000 Server 1 Click the Start button and select Settings Control Panel gt System System Properties 2 Click the Advanced tab 3 Click the Startup and Recovery button 4 Deselect the Automatically Reboot check box Installing the Software on the Management Station Install the software on the management station including Server Administrator using the Systems Management CD For instructions about installing Server Administrator software see your Server Administrator User s Guide Installing the racadm CLI on a Red Hat Enterprise Linux Management Station You can install the racadm CLI on a management station running Red Hat Enterprise Linux so that the remote racadm functions can be used K NOTE The racadm CLI utility is install
96. ed automatically for all other supported operating systems when you install the Systems Management CD To install the racadm CLI utility insert the Systems Management CD in the management station s CD drive and type the following commands from a command prompt mount mnt cdrom cd mnt cdrom rac4 linux rpm ivh racadm 4 0 0 i386 rpm For help with the racadm command type the man racadm or racadm help command after issuing the previous commands For more information about the racadm CLI see Using the serial and racadm Commands Uninstalling the racadm CLI on a Red Hat Enterprise Linux Management Station You can uninstall the racadm CLI by issuing the following command from a command prompt rpm e racadm Configuring a Supported Web Browser The following sections provide instructions for configuring the supported Web browsers For a list of supported Web browsers see Supported Web Browsers Configuring I nternet Explorer to Connect to the Web Based Interface If you are connecting to the DRAC 4 Web based interface from a management station that connects to the Internet through a proxy server you need to configure the Web browser to connect properly 1 From the Internet Explorer main window click Tools and then click Internet Options 2 From the Internet Options window click the Connections tab 3 Under Local Area Network LAN settings click LAN Settings 4 Ifthe Use a proxy server box is selected select the B
97. ed in the Table A 21 Table A 21 describes the racreset subcommand options Table A 21 racreset Subcommand Options Option Description hard A hard reset resets the entire DRAC 4 and is as close to a power on reset as can be achieved using software The DRAC 4 log database and selected daemons are shut down gracefully prior to the reset A hard reset should be considered as a final effort PCI configuration is lost soft A soft reset is a processor and processor subsystem reset that resets the processor core to restart the software PCI configurations are preserved The DRAC 4 log database and selected daemons are shut down gracefully prior to the reset graceful A graceful reset is the same as a soft reset lt delay gt The user is allowed to select how many seconds of delay occur before the reset sequence is started A valid delay entry is between 1 60 seconds The default is 3 seconds Examples racadcm racreset soft 1 Start the DRAC 4 soft reset sequence in 1 second racadm racreset soft 20 Start the DRAC 4 soft reset sequence after 20 seconds racresetcfg K NOTE To use this command you must have Configure DRAC 4 permission Table A 22 describes the racresetcfg subcommand Table A 22 racresetcfg Subcommand Definition Resets all database configuration parameters to default values equivalent to a soft reset Synopsis racadm racresetcfg Description
98. eges to Active Directory The Dell extended Active Directory Users and Computers snap in allows you to add DRAC 4 users and privileges by creating RAC Association and Privilege objects To add each type of object perform the steps in each subsections Creating a RAC Device Object 1 In the Console Root MMC window right click a container 2 Select New gt Dell RAC Object This opens the New Object window 3 Type in a name for the new object This name must match the DRAC 4 Name that you will type in step 4 of Configuring the DRAC 4 4 Select RAC Device Object 5 Click OK Creating a Privilege Object Privilege Objects must be created in the same domain as the Association Object to which it is associated 1 In the Console Root MMC window right click a container 2 Select New Dell RAC Object This opens the New Object window 3 Type in a name for the new object 4 Select Privilege Object 5 Click OK 6 Right click the privilege object that you created and select Properties 7 Click the RAC 4 Privileges tab and select the DRAC 4 privileges that you want the user to have for more information see Table 4 2 Creating an Association Object The Association Object is derived from a Group and must contain a group Type The Association Scope specifies the Security Group Type for the Association Object When you create an Association Object you must choose the Association Scope that applies to the type of
99. egins with the first DRAC 4 log entry v Provides verbose output V Provides Very verbose output m Displays 24 rows at a time and queries for more such as the UNIX more command Output One line of output is displayed for each DRAC 4 log entry Restrictions The output buffer size is too big for execution across IPMI transport clrraclog K NOTE To use this command you must have Clear Logs permission Synopsis racadm clrraclog Description K NOTE The command name and the racadm subcommand names may be different This is normal The clrraclog command completely clears the DRAC 4 log A single entry is made to indicate the user and time that the log was cleared getsel K NOTE To use this command you must have Log In To DRAC 4 permission Table A 26 describes the getsel command Table A 26 getsel Command Definition getsel i Displays the number of entries in the System Event Log getse Displays SEL entries Synopsis racadm getsel i racadm getsel E R A c count d delay seconds s count v V m Description The getsel i command displays the number of entries in the SEL The clrsel command completely clears the SEL The following getsel options without the i option are used to read entries A Provides APl formatted output no header c Provides the maximum count of entries to be returned lt blank gt Default
100. erals to a system and for communicating with those peripherals POST Acronym for power on self test which is a sequence of diagnostic tests that are run automatically by a system when it is powered on PPP Abbreviation for Point to Point Protocol which is the Internet standard protocol for transmitting network layer datagrams such as IP packets over serial point to point links RAM Acronym for random access memory RAM is general purpose readable and writable memory on systems and the DRAC 4 RAM disk A memory resident program which emulates a hard drive The DRAC 4 maintains a RAM disk in its memory RAC Abbreviation for remote access controller ROM Acronym for read only memory which is memory from which data may be read but to which data cannot be written RPM Abbreviation for Red Hat Package Manager which is a package management system for the Red Hat Enterprise Linux operating system that helps installation of software packages It is similar to an installation program SAC Acronym for Microsoft s Special Administration Console SMI Abbreviation for systems management interrupt SMTP Abbreviation for Simple Mail Transfer Protocol which is a protocol used to transfer electronic mail between systems usually over an Ethernet SNMP Abbreviation for Simple Network Management Protocol which is a protocol designed to manage nodes on an IP network DRAC 4s are SNMP managed devices nodes SNMP
101. eration in progress active or none Uploads the CSR to the filename specified by the f option e Specifies the filename of the location lt filename gt where the CSR will be downloaded K NOTE If the f option is not specified the filename defaults to sslcsr in your current directory If options are not specified the default is g u The g u options together cannot be used with the s option The f option must be used with the u option The sslcsrgen s subcommand returns one of the following status codes 0x00000000 CSR was generated successfully 0x40040014 CSR does not exist 0x40040006 CSR generation in progress 0x40040009 Key size is not supported The sslesrgen u subcommand downloads the CSR from the DRAC 4 by FTP This command returns 0 when successful and returns a nonzero number when unsuccessful Restrictions The sslcsrgen command can only run on a system that has the managed system software installed Examples racadm sslcsrgen s or racadm sslcesrgen g u f c csr csrtest txt ssicertupload K NOTE To use this command you must have Configure DRAC 4 permission Table A 32 describes the ssicertupload subcommand Table A 32 ssicertupload Subcommand ssicertupload Downloads a CA certificate to the DRAC 4 Synopsis racadm sslcertupload t lt type gt f lt filename gt Options Table A 33 describes the ssicertupload subcommand options Table A 33 ssic
102. ertupload Subcommand Options Option Description t Specifies the type of certificate to upload either the CA certificate or server certificate 0x1 server certificate 0x2 CA certificate e Specifies the filename lt filename gt to be uploaded K NOTE If the f option is not specified the filename defaults to sslcert in your current directory The ssicertupload command returns 0 when successful and returns a nonzero number when unsuccessful Restrictions The ssIcertupload command can only run on a system that has the managed system software installed Example racadm sslcertupload t 0x1 f c cert cert txt ssicertdownload K NOTE To use this command you must have Configure DRAC 4 permission Table A 34 describes the sslcertdownload subcommand Table A 34 ssicertdownload Subcommand Description ssicertupload Downloads a CA certificate to the DRAC 4 Synopsis racadm sslcertdownload t lt type gt f lt filename gt Options Table A 35 describes the sslcertdownload subcommand options Table A 35 ssicertdownload Subcommand Options Option Description t Specifies the type of certificate to download either the CA certificate or server certificate 0x1 server certificate 0x2 Active Directory certificate f Specifies the filename lt filename gt to be uploaded K NOTE If the f option is not specified the filename defaults to sslcert
103. eshoot a particular type of DRAC 4 alert SNMP trap deliveries are logged in the Trace Log by default However since SNMP does not confirm delivery of traps it is best to trace the packets on the managed system using a network analyzer or a tool such as Microsoft s snmputil DRAC 4 Log Messages DRAC 4 Log messages can be used by administrators to debug alerting from the DRAC 4 Table 4 31 provides a list of the DRAC 4 log message ID numbers messages and suggested actions to take K NOTE In Table 4 31 the character L is sometimes displayed in the Message ID column L represents the severity level or type of the message which can be one of the following W warning E error S severe F fatal or A always Table 4 31 DRAC 4 Log Messages Message Description ID RAC186L DHCP no response from server need LAN address The NIC cannot be enabled until a response is received from the DHCP server RAC187L DHCP no response from server using default PPP addresses RAC188L DHCP no response from server warm starting with lt IP address gt RAC189L SNMP trap sent to lt IP address gt RAC191L SNMP internal failure during trap generation RAC198L Email page successful RAC199L Email paging attempts failed SMTP protocol failure RAC256L RAC 4 hardware log event lt formatted hardware g event gt RACO16A DRAC 4 log cleared RACO3
104. etworks and on the Internet After the CA approves the CSR and sends you a certificate you must upload the certificate to the DRAC 4 firmware The CSR information stored on the DRAC 4 firmware must match the information contained in the certificate K NOTE Using the DRAC 4 default certificate for SSL generates a host mismatch warning in Netscape You must upload a CA generated SSL certificate to the DRAC 4 for proper security Viewing a Server Certificate Use the Server Certificate Information page to view a server certificate for your DRAC 4 Table 4 11 provides information about the server certificate Table 4 11 Server Certificate I nformation Field Description Valid To Expiration date of the certificate Subject Certificate attributes entered by the subject issuer Certificate attributes returned by the issuer The buttons in Table 4 12 are available on the Viewing a Server Certificate page Table 4 12 View Server Certificate Page Buttons Button Action Print O O Prints the contents of the open window to your default printer Go Back to Certificate Management Page Returns to the previous page Generating Uploading and Viewing a Server Certi 1 Click the Configuration tab and click Security 2 Use the Certificate Management page options see Table 4 13 to generate a certificate signing request CSR to send to a certificate authority CA
105. f the system from which the user is connecting to the DRAC 4 Address Login Time and date that the user logged in according to the DRAC 4 internal clock Date Time Active One of the following consoles per session Consoles Console Redirect A console redirection session is active Virtual Media A virtual media session is active Recovering and Troubleshooting the Managed System This section explains how to perform tasks related to recovering and troubleshooting a crashed remote system using the DRAC 4 Web based interface For information about troubleshooting your DRAC 4 see Troubleshooting 1 First Steps to Troubleshoot a Remote System Managing Power on a Remote System 1 Using the SEL 1 Using the DRAC 4 Log Viewing the Last System Crash Screen 1 Using the Diagnostic Console First Steps to Troubleshoot a Remote System The following questions are commonly used to troubleshoot high level problems in the managed system 1 Is the system powered on or off 2 If powered on is the operating system functioning crashed or just frozen 3 If powered off did the power turn off unexpectedly For crashed systems you can check the last crash screen see Viewing the Last System Crash Screen and use console redirection First Steps to Troubleshoot a Remote System and remote power management see Managing Power on a Remote System to restart the system and watch the reboot pr
106. ficate or server certificate in the DRAC 4 testemail see Email Test Command Forces the DRAC 4 to send an email over the DRAC 4 NIC testtrap see Trap Test Command Forces the DRAC 4 to send an SNMP over the DRAC 4 NIC racadm Error Messages For information about racadm CLI error messages see Frequently Asked Questions in this chapter Configuring Multiple DRAC 4s One of the major features of the racadm CLI is the ability to configure a DRAC 4 using a configuration file The racadm CLI parses the DRAC 4 configuration file called racadm cfg and then sends individual configuration requests to one or more DRAC 4s This method may be used to configure multiple DRAC 4 database properties You must first run the racadm CLI to query a configured DRAC 4 for its database properties which are accessed using their object group IDs and object IDs The racadm CLI creates the racadm cfg file from the retrieved information You can then configure other cards with the same database information by exporting this file out to the other DRAC 4s K NOTE Some configuration files contain unique DRAC 4 information such as the static IP address that must be modified before configuring other cards Configuration File Overview To use the configuration file perform the following high level steps 1 Get the configuration from the DRAC 4 that contains the appropriate configuration 2 Modify the configuration op
107. fics of the DRAC 4 being queried One instance of the group is allowed The following subsections describe the objects in this group idRacProductI nfo Read Only Legal Values String of up to 63 ASCII characters Default DRAC 4 Description Uses a text string to identify the product idRacDescriptionI nfo Read Only Legal Values String of up to 255 ASCII characters Default RAC Description A text description of the RAC type idRacVersionI nfo Read Only Legal Values String of up to 63 ASCII characters Default RAC Firmware Version x x Description A string containing the current firmware version of the product where x is the current revision idRacName Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values String of up to 15 ASCII characters Default RAC Description A user assigned name to identify this controller idRacMisc Read Write Legal Values String of up to 63 ASCII characters Default Null string Description Generic property undefined at this release idRacType Read Default Description Identifies the remote access controller type as the DRAC 4 LanNetworking This group contains parameters to configure the DRAC 4 NIC One instance of the group is allowed All objects in this group will require the DRAC 4 NIC to be reset which may cause a brief loss in connectivity Objects that
108. g config getconfig as ifcRacManagedNodeOs ifcRacMnOsOsType d The d or display option allows the user to get the Hostname OS Name and OS Type from the managed system and display these items only Parameters are not written to the DRAC 4 If the d option is typed along with other options then those parameters are displayed only Output A message is displayed indicating the values obtained from the managed system and if they are being written to the DRAC 4 or only displayed Examples racadm setrac d Only the parameter values are displayed racadm setrac h The UTC time and managed system name are taken from the managed system and written to the DRAC 4 ssicsrgen K NOTE To use this command you must have Configure DRAC 4 permission Table A 30 describes the sslcsrgen subcommand Table A 30 ssicsrgen Subcommand Description ssicsrgen Generates and downloads the SSL CSR Synopsis racadm sslcsrgen g u f lt filename gt racadm sslcsrgen s Description The sslcsrgen subcommand is used to generate the CSR and download it to a file lt filename gt Options K NOTE The u and f options are not supported for the serial telnet console Table A 31 describes the sslcsrgen subcommand options Table A 31 ssicsrgen Subcommand Options Option Description g Generates a new CSR s Returns the status of a CSR generation process gen
109. gram 2 Type a name for the new connection and click OK 3 Next to Connect using select the COM port on the management station for example COM2 to which you have connected the DB 9 null modem cable and click OK 4 Configure the COM port settings as shown in Table 3 3 5 Click OK 6 Click File gt Properties and click the Settings tab 7 Set the Telnet terminal ID to ANSI 8 Click Terminal Setup and set Screen Rows to 26 9 Set Columns to 80 and click OK Table 3 3 Management Station COM Port Settings Setting Description Required Setting Bits per second 115200 Data bits Parity Stop bits Flow control Hardware The HyperTerminal window displays a command prompt such as DRAC 4 root When the command prompt appears your connection is successful and you are ready to connect to the managed system console using the connect com2 serial command Configuring Red Hat Enterprise Linux XTerm for Telnet Console Redirection K NOTE When you are using the connect com2 command through a telnet console to display the System Setup screens set the terminal type to ANSI in System Setup and for the telnet session When running telnet with Red Hat Enterprise Linux perform the following steps K NOTE To ensure that the text is properly displayed Dell recommends that you use an Xterm window to display the telnet console instead of the default window provided by the Red Hat Enterprise Linux installat
110. h other To extend the schema in Microsoft s Active Directory Dell received unique OIDs unique name extensions and unique linked attribute IDs for our attributes and classes that are added into the directory service Dell extension is dell Dell base OID is 1 2 840 113556 1 8000 1280 RAC LinkID range is 12070 to 12079 The Active Directory OID database maintained by Microsoft can be viewed at lt http msdn microsoft com certification ADAcctl nfo asp gt by entering our extension Dell Overview of the RAC Schema Extensions To provide the greatest flexibility in the multitude of customer environments Dell provides a group of objects that can be configured by the user depending on the desired results Dell has extended the schema to include an Association Device and Privilege object The Association object is used to link together the users or groups with a specific set of privileges to one or more RAC devices This model provides an Administrator maximum flexibility over the different combinations of users RAC privileges and RAC devices on the network without adding too much complexity Active Directory Object Overview For each of the physical RACs on the network that you want to integrate with Active Directory for Authentication and Authorization you must create at least one Association Object and one RAC Device Object You can create as many Association Objects as you want and each Association Object can be linked to as many user
111. haracter in any other column is treated as a character Some modem parameters may have characters as part of their string An escape character is not required The user may want to generate a cfg from a racadm getconfig f lt filename gt cfg command and then perform a racadm config f lt filename gt cfg command to a different DRAC 4 without adding escape characters Example This would be a comment cfgUserAdmin cfgUserAdminPageModemInitString lt Modem init not a comment gt 1 All group entries must be surrounded by and characters The starting character denoting a group name must start in column one This group name must be specified before any of the objects in that group Objects that do not have an associated group name generate an error The configuration data is organized into groups as defined in DRAC 4 Property Database Group and Object Definitions The following example displays a group name object and the object s property value Example cfgLanNetworking cfgNicIpAddress 143 154 133 121 All parameters are specified as object value pairs without any white space between the object or value White spaces after the value are ignored A white space inside a value string is left unmodified Any character to the right of the is taken as is for example a second or a and so forth All of these characters are valid modem chat script characters See the example in the pre
112. hat provides the lowest level interface to peripheral devices and which controls the first stage of the system boot process including installation of the operating system into memory BMC Abbreviation for baseboard management controller which is the controller interface between the DRAC 4 and the managed system s BMC bus A set of conductors connecting the various functional units in a computer Busses are named by the type of data they carry such as data bus address bus or PCI bus cD Abbreviation for compact disc CHAP Acronym for Challenge Handshake Authentication Protocol which is an authentication method used by PPP servers to validate the identity of the originator of the connection CIM Acronym for Common Information Model which is a protocol designed for managing systems on a network cLI Abbreviation for command line interface console redirection Console redirection is a function that directs a managed system s display screen mouse functions and keyboard functions to the corresponding devices on a management station You may then use the management station s system console to control the managed system DHCP Abbreviation for Dynamic Host Configuration Protocol which is a protocol that provides a means to dynamically allocate IP addresses to computers on a local area network DLL Abbreviation for Dynamic Link Library which is a library of small programs any of which can be called when needed by
113. he DRAC 4 NIC is set to communicate The available settings are 10 Base T and 100 Base T 10 Base T represents a communication speed of 10 Mb per second 100 Base T represents a speed of 100 Mb per second Press lt s gt to toggle this setting This option is not available when the Auto Negotiate setting is enabled Indicates the duplex setting of the DRAC 4 NIC The available settings are Half Duplex and Full Duplex When set to Half Duplex the NIC communicates in one direction at a time indicating that at any given moment it can either receive or transmit information but not both When set to Full Duplex the NIC communicates in both directions simultaneously Press lt x gt to toggle to this setting This option is not available when the Auto Negotiate setting is enabled Indicates whether a specified DNS server is assigning the DRAC 4 IP addresses from DHCP or whether the DRAC 4 is using a preset static IP address The available settings are Enabled or Disabled Press lt u gt to toggle the setting When enabled the two remaining options in this group are dimmed out and do not display prominently If disabled the remaining options display at normal brightness Indicates the preset static IP address of DNS server 1 that the DRAC 4 uses if DHCP is enabled The default is 192 168 0 5 Press lt 1 gt to change this address Indicates the preset static IP address of DNS server 2 that the DRAC 4 uses if DHCP is enabled The default is 192 168 0 6
114. he create a symbolic link feature in Mozilla that points to the libjavaplugin_oji so file in the i386 ns610 subdirectory For example cd lt Mozilla gt plugins in s j2rel 4 lt version number gt plugin i386 ns610 libjavaplugin_oji so libjavaplugin_oji so K NOTE Create the link using the plugins subdirectory of Mozilla You cannot create the link from lt J RE gt directory 5 Start Mozilla and go to Tools Web Development Java Console The version of JRE is displayed at the top of the Java Console window If the version that is shown is not the same as the one you downloaded then registration did not work The same is true if the Java Console menu option is grayed out Installing the Sun J ava Plug In to Use Netscape Navigator 7 02 or 7 1 To access the DRAC 4 Web based interface using Netscape Navigator 7 02 or 7 1 on systems running either the Windows or Red Hat Enterprise Linux operating systems you must install Java plug in 1 4 2 or later Configuring the DRAC 4 Serial or Telnet Text Console Before using the Serial Telnet consoles you must first perform the instructions in Configuring a DRAC 4 to Use a Serial or Telnet Text Console Configuring DRAC 4 Properties You can configure all of the DRAC 4 properties network users alerts etc using the Web based Interface or racadm CLI For more information about how to use the Web based interface see Accessing the Web Based Interface For more information abo
115. he output of large amounts of data for example the dump of large files greater than 30 lines or so This can cause incorrect displays in connect com2 over telnet sessions Red Hat Enterprise Linux and the Windows Special Administration Console SAC work correctly Viewing a List of Serial Telnet Commands Type help to display the entire serial telnet command list Commands that are not supported on the system or interface that you are using are labeled as such For example if a specific command is not supported on the system the following text is displayed next to the command lt NOT SUPPORTED gt If you type a command that is not supported on the system you are using an error similar to the following is displayed setsvctag Firmware UNSUPPORTED COMMAND Table 8 1 lists the serial telnet commands These commands are also supported as racadm commands The descriptions and man page information including required syntax for the serial telnet commands are identical for the racadm command You do not need to type racadm before typing a serial telnet command because the serial telnet commands are not racadm commands They are at the same level For detailed information about the required syntax for each racadm command see racadm Subcommand Man Pages Table 8 1 Serial Telnet Commands Command Description help Lists DRAC 4 commands help lt subcommand gt Lists the usage statement for the specified subcommand logo
116. hing happening After upgrade the firmware to get a vKVM fix why is the fix is not there Why can t I enter BIOS setup by pressing the lt F2 gt key How can set the server display to 256 colors on Windows 2003 Why doesn t the vKVM mouse sync when use the Dell OpenManage Server Assistant CD to remotely install the operating system Why doesn t the vKVM mouse sync after coming back from hibernation on a Windows system Why doesn t the mouse sync in DOS when performing Console Redirection Is there a way to verify that the ATI video driver update is installed on Red Hat Enterprise Linux version 2 1 Why doesn t the vKVM mouse work with Red Hat Enterprise Linux version 2 1 update 3 Is there a VKVM mouse sync issue in Novell NetWare 6 5 operating system with 800x600 You need to clear the browser cache and the Java plug in cache Then you must disable the J ava plug in cache This behavior is typical in a Windows environment Use your mouse to click on an area of the Console Redirection window to adjust the focus To move the focus to the bottom menu bar of Console Redirection window use the mouse and click one of the objects on the bottom menu bar To set the server display to 256 colors Right click desktop Select Properties Click the Settings tab Click the Advanced button Click the Adapter tab Click the List All Modes button
117. ial countdown value 40 getractime K NOTE To use this command you must have Log In DRAC 4 permission Table A 16 describes the getractime subcommand Table A 16 getractime Subcommand Definition Displays the time from the controller Synopsis racadm getractime u d Description The getractime subcommand displays the time in one of the following two formats u The UTC hexidecimal value followed by the offset in signed decimal default d The yyyymmddhhmmss mmmmmmsoff string with no option is displayed in the same format as the UNIX date command Output The getractime subcommand displays the output on one line setniccfg getniccfg K NOTE To use the setniccfg command you must have Configure DRAC 4 permission K NOTE To use the getniccfg command you must have Log In To DRAC 4 permission Table A 17 describes the setniccfg and getniccfg subcommands Table A 17 setniccfg getniccfg Subcommand Definition setniccfg Sets the IP configuration for the controller getniccfg Displays the current IP configuration for the controller K NOTE The terms NIC and Ethernet management port may be used interchangeably Synopsis racadm setniccfg d racadm setniccfg s lt ipAddress gt lt netmask gt lt gateway gt racadm setniccfg o racadm getniccfg Description for setniccfg The setniccfg subcommand sets the controller IP address The d o
118. ices in the boot order For example to boot from a CD drive you must put the CD drive first in the boot order What media can boot from DRAC 4 allows you to boot from a bootable CDROM media a bootable 1 44 floppy disk a bootable 1 44 floppy image and a bootable USB key How can make my USB key bootable Dell provides a Windows utility for formatting its USB Solid State devices as bootable devices on the Dell Resource CD that ships with a Dell system You can use this utility to make the Memory Key bootable You can also use the utility to format the Memory Key to add an active partition and to transfer basic MS DOS system files to the Memory Key This utility is also available on the Dell Support website at support dell com You can find the utility by searching for Memory Key Boot How do make a floppy image file to be Windows users can create image files from physical 1 44M floppy diskettes using Dell s DRAC III Remote used as a virtual floppy Floppy Boot image file creation utility diskimage lt c p gt d lt drive gt f filename v c Create file image of a target disk What does Virtual Media look like at the server How do I know which drives are my virtual media drives Will the drive letters change on Windows systems How do find my device names on Red Hat Enterprise Linux systems so can mount them What do need to install on the client side for the Virtual Me
119. ify this property you must have Configure DRAC 4 permission Legal Values 0 65535 Default 80 Description Use this property to configure the DRAC 4 HTTP port Type hexadecimal values cfgRacTuneHttpsPort Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values 0 65535 Default 443 Description Use this property to configure the DRAC 4 HTTPS port Type hexadecimal values cfgRacTuneTelnetPort Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values 0 65535 Default 23 Description Use this property to configure the DRAC 4 telnet port Type hexadecimal values cfgRacTuneFwUpdateResetDelay Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Integer from 0 to 600 Default 0x46 or 70 Description The maximum number in seconds to wait between when the firmware update file is loaded and the update sequence is started Type hexadecimal values cfgRacTuneD3debugEnable Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Boolean either 1 or 0 TRUE or FALSE Default 1 Description O disable 1 enable the DRAC 4 debug command cfgRacTuneRemoteRacadmeEnable Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values
120. igure DRAC 4 permission Legal Values Any printable text string with no white space Length is limited to 254 characters Default blank Description Active Directory Domain in which the DRAC resides cfgADRacName Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Any printable text string with no white space Length is limited to 254 characters Default blank Description Name of DRAC as recorded in the Active Directory forest cfgADEnable Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values 1 or O True or False Default Description 1 True allows Active Directory authentication to take place 0 False enables local DRAC 4 authentication only cfgADAuthTimeout Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Integer greater than 15 Default 0x78 120 seconds Description Time in seconds to wait for Active Directory queries to complete Type hexadecimal values cfgRootDomain Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Any printable text string with no white space Length is limited to 254 characters Default blank Description Root domain of the Domain Forest Event Filter Operation and Event Mask Properties The DRAC 4 alert filter sc
121. in your current directory The sslcertdownload command returns 0 when successful and returns a nonzero number when unsuccessful Restrictions The ssicertdownload command can only run on a system that has the managed system software installed Example racadm sslcertdownload t 0x1 f c cert cert txt ssicertview K NOTE To use this command you must have Configure DRAC 4 permission Table A 36 describes the sslcertview subcommand Table A 36 ssicertview pera ee ee ssicertview Displays a CA certificate or server certificate that is located in the DRAC 4 a CA certificate or server certificate that is located in the DRAC 4 Synopsis racadm sslcertview t lt type gt A Options Table A 37 describes the ssicertview subcommand options Table A 37 ssicertview Subcommand Options Option Description t Specifies the type of certificate to upload either the CA certificate or server certificate 0x1 server certificate 0x2 Active Directory certificate A Prevents printing headers label Output Examples For the racadm sslcertview t 1 subcommand you receive output similar to the following example where C is the country CN is the common name O is the organization OU is the organizational unit L is the locality S is the state and E is the email address certificate type 1 serial number 00 key size 1024 valid from DSU 12 34 31 valid to DSU 15 34 31 subject C US
122. ing the steps in Before Adding a DRAC 4 User Next type the following command lines with the new user name and password NOTE See Table B 1 for a list of the Bit Mask numbers to enable specific user permissions The default user permission is 0 which provides full admininstrative permission racadm config g cfgUserAdmin o cfgUserAdminPrivilege i lt index gt lt username gt lt Bit Mask Number for specific user permissions gt Configuring DRAC 4 Network Properties Type the following command to get a list of the available network properties racadm getconfig g cfgLanNetworking If you want to use DHCP to obtain an IP address you can use the command to write the object cfgNicUseDhcp to enable it You may also type a static IP address netmask and gateway The commands provide the same configuration functionality as the option ROM does at boot up time when you are prompted to type lt Ctrl gt lt d gt For more information about configuring network properties with the option ROM see Configuring DRAC 4 Network Properties The following is an example of how the command may be used to configure desired LAN network properties racadm config g cfgLanNetworking o cfgNicEnable 1 racadm config g racadm config g racadm config g racadm config g cfgLanNetworking o cfgLanNetworking 0o cfgLanNetworking o cfgLanNetworking o cfgNicIpAddress 192 168 0 120 cfgNicNetmask 255 255 255 0 cfgNicGateway
123. ion 1 To start a new Xterm session type xterm amp at the command prompt 2 Drag the lower right hand corner of the window to resize it to 80 x 25 prior to using telnet This can be done by dragging the lower right corner with the mouse Red Hat Enterprise Linux Xterm is now ready to connect by telnet to the managed system DRAC 4 To connect to the DRAC 4 at the Xterm prompt type telnet lt DRAC 4 IP address gt Enabling Microsoft Telnet for Telnet Console Redirection Microsoft telnet requires that you first enable Telnet in Windows Component Services After you have enabled telnet you can connect to the DRAC 4 by performing the following steps 1 Open a command prompt 2 Type telnet lt DRAC 4 IP address gt lt port number gt and press lt Enter gt where IP address is the IP address for the DRAC 4 and port number is the telnet port number if it has been changed Using a Serial or Telnet Console K NOTE If you are a Windows XP or Windows 2003 user who is having problems with characters in a DRAC 4 telnet session go to the support microsoft com website and search the knowledge base for article 824810 for a hot fix for this issue This problem may manifest itself as an apparently frozen login the return key seems not to work and the password prompt doesn t appear K NOTE With a Windows 2000 management station pressing the lt F2 gt key does not enter BIOS setup This problem is resolved by using the telnet client
124. ion The maximum number of time in seconds of line idle time before the line is disconnected Type hexadecimal values cfgSerialConsoleShellType Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Default Default 2 Legal Values 1 VT100 block screen interface has limited command function compared to type 2 2 UNIX style command line data stream interface Description Sets the serial console shell type Type hexadecimal values cfgSerialConsoleNoAuth Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Description Allows you to disable authentication on the serial shell Default 0 Legal Values 0 Login prompt is Enabled on the serial shell 1 Login prompt is Disabled on serial shell cfgSerialConsoleCommand Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Description The serial command runs after login at the start of a session and allows you to set up a command such as connect com2 that autoruns when a session begins Default Empty string no command Example connect com2 cfgSerialTelnetEnable Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Description Enables disables telnet console Default O telnet disabled Legal Values O disabled 1 enabled cfgSerialCom2RedirEnable Read Write K NOTE T
125. ion only ormation only ormation only ormation only ormation only ormation only ormation only ormation only ormation only ormation only ormation only ormation only ormation only ormation only Frequently Asked Questions Table 4 32 lists frequently asked questions and answers Table 4 32 Managing and Recovering a Remote System Frequently Asked Questions Question When accessing the DRAC 4 Web based interface geta security warning stating the hostname of the SSL certificate does not match the hostname of the DRAC 4 When accessing the DRAC 4 Web based interface get a security warning stating the SSL certificate was issued by a certificate authority CA that is not trusted Back to Contents Page Answer DRAC 4 includes a default DRAC 4 server certificate to ensure network security for the Web based interface and remote racadm features When this certificate is used the web browser displays a security warning because the default certificate is issued to RAC default certificate which does not match the host name of the DRAC 4 for example the IP address To address this security concern upload a DRAC 4 server certificate issued to the IP address of the DRAC 4 When generating the certificate signing request CSR to be used for issuing the certificate ensure that the common name CN of the CSR matches the IP address of the DRAC 4 for example 192 168
126. is to display the entire log racadm and serial commands only default d Provides the number of seconds to delay the recording of any new log entries s Provides the number of records to skip before returning entries default 0 v Provides verbose output V Provides Very verbose output E Places the 16 bytes of raw SEL at the end of each line of output as a sequence of hex values R Only the raw data is printed m Displays 24 rows at a time and queries for more such as the UNIX more command Output One line of output is displayed for each SEL entry cirsel K NOTE To use this command you must have Clear Logs permission Synopsis racadm clrsel Description The clrsel command completely clears the System Event Log entries gettracelog K NOTE To use this command you must have Log In To DRAC 4 permission Table A 27 describes the gettracelog subcommand Table A 27 gettracelog Command Definition Displays the number of entries in the DRAC 4 trace log Displays the DRAC 4 trace log Synopsis racadm gettracelog i racadm gettracelog m Description The gettracelog i command displays the number of entries in the DRAC 4 trace log The gettracelog without the i option command reads entries The m option displays 24 rows at a time and queries for more such as the UNIX more command Output One line of output is displayed for each trace log entry setrac Table A 28
127. lace system components 1 Systems management software documentation describes the features requirements installation and basic operation of the software Operating system documentation describes how to install if necessary configure and use the operating system software Documentation for any components you purchased separately provides information to configure and install these options Updates are sometimes included with the system to describe changes to the system software and or documentation K NOTE Always read the updates first because they often supersede information in other documents Release notes or readme files may be included to provide last minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians See your DRAC 4 readme for more information about the DRAC 4 This readme is available on the Dell Support website at support dell com along with this guide on the Systems Management documentation web page Back to Contents Page Back to Contents Page Installing and Setting Up the DRAC 4 Dell Remote Access Controller 4 User s Guide What You Need to Get Started Installing the DRAC 4 Hardware Software Installation and Configuration Overview Installing the Software on the Managed System Installing the Software on the Management Station Configuring a Supported Web Browser Installing the Sun Java Plug In Config
128. lays them on the screen racadm config f myrac cfg Configures or reconfigures the DRAC 4 The myrac cfg file may be created from the command specified in the previous example if the DRAC 4 has a desired configuration to be replicated The myrac cfg file may also be edited manually as long as the parsing rules are followed NOTE The myrac cfg file does not contain password information To include this information in the file it must be input manually If you want to remove password information from the myrac cfg file use the p option racadm getconfig h Displays a list of the available configuration groups on the DRAC 4 racadm getconfig u root Displays the configuration parameters for the user named root coredump K NOTE To use this command you must have Execute Debug Commands permission Table A 6 describes the coredump subcommand Table A 6 coredump Subcommand Definition Displays the last DRAC 4 core dump Synopsis racadm coredump Description The coredump subcommand displays detailed information including register values recorded when the most recent bus error occurred or the message No CORE dump available if a previous bus error has not occurred or if the data has been cleared This bus error information is persistent across power cycles of the DRAC 4 the data remains in the flash memory of the DRAC 4 until either Itis cleared using the coredumpdelete subcommand
129. m CLI from the managed system by typing racadm sslcertupload t 0x1 f lt web_sslcert gt What can I do if cannot login to the DRAC 4 using Active Directory authentication How do troubleshoot the issue Back to Contents Page Troubleshoot as follows Ensure that you have checked the Enable Active Directory box on the DRAC 4 Active Directory configuration page Ensure that the DNS setting is correct on the DRAC 4 Networking configuration page Ensure that you have uploaded the Active Directory certificate from your Active Directory root CA to the DRAC 4 Check the Domain Controller SSL certificates to ensure that they have not expired Ensure that your DRAC 4 Name Root Domain Name and DRAC 4 Domain Name match your Active Directory environment configuration Ensure that you use the correct user domain name during a login and not the NetBIOS name Back to Contents Page Using Console Redirection Dell Remote Access Controller 4 User s Guide Overview Using Console Redirection Frequently Asked Questions Overview The DRAC 4 console redirection feature allows you to access the local server console remotely in either graphic or text mode Today with the power of networking and the Internet you do not have to sit in front of each server to perform all the routine maintenance You can manage the servers from another city or even from the other
130. managed system and access logs and sensors The serial console is available on the DRAC 4 through the managed system external serial connector Only one serial client system management station may be active at any given time The telnet console is available on the DRAC 4 through the DRAC 4 NIC Up to four telnet client systems may connect at any given time The management station connection to the managed system serial or telnet console requires the use of management station terminal emulation software see Configuring the Management Station Terminal Emulation Software for more information The following subsections explain how to connect your management station to the managed system through a managed system external serial port using terminal software and a null modem cable or by telnet using terminal software through the managed system DRAC 4 NIC Connecting the DB 9 Cable If you want to connect to the managed system using a serial text console you must connect a DB 9 null modem cable to the COM port that you are using on the managed system Not all DB 9 cables carry the pinout signals necessary for this connection The DB 9 cable for this connection must conform to the specification shown in Table 3 1 K NOTE You can also use this cable for BIOS text console redirection with the DRAC 4 serial console not enabled Table 3 1 Required Pinout for DB 9 Null Modem Cable Signal Name DB 9 Pin DB 9 Pin FG Frame G
131. mand Table A 19 racdump Subcommand Definition racdump Displays status and general DRAC 4 information Synopsis racadm racdump Description The racdump subcommand provides a single command to get dump status and general DRAC 4 board information The following commands are executed as a result of the single racdump subcommand getsysinfo coredump memmap netstat getssninfo Output The output of the individual commands are displayed racreset K NOTE To use this command you must have Configure DRAC 4 permission Table A 20 describes the racreset subcommand Table A 20 racreset Subcommand Definition racreset f Resets the DRAC 4 NOTICE You must wait until the DRAC 4reset is completed before issuing another command If the DRAC 4 reset is not completed you may receive the following error racadm lt command name gt Transport ERROR RC 1 Synopsis racadm racreset hard soft graceful delay in seconds Description The racreset subcommand issues a reset to the DRAC 4 The user is allowed to select how many seconds of delay occur before the reset sequence is started The reset event is written into the DRAC 4 log The default option is soft If you do not type an option the racadm CLI waits three seconds and then runs the soft option with the racreset subcommand NOTICE You must reboot your system after performing a hard reset of the DRAC 4 as describ
132. mation about the DRAC 4 firmware and hardware Information System Information about the system on which the DRAC 4 is installed Information Watchdog Information about configured watchdog events actions taken by the system when specific system events occur To receive watchdog Information information you must have DRAC 4 services installed on the managed system The watchdog settings must be configured using Server Administrator For more information see the Server Administrator User s Guide Watchdog provides the same functionality as the automatic recovery feature It is recommended that you use watchdog and disable the automatic recovery feature DRAC 4 Information Table 4 18 DRAC 4 Information Fields Field Description DRAC 4 Date Time DRAC 4 internal clock setting Firmware Version Current firmware version level DHCP Enabled Yes if DHCP is enabled on the DRAC 4 No if DHCP is disabled Default No Use DHCP to Obtain DNS Server TRUE the primary and secondary DNS server addresses are obtained from the DHCP server rather than the Addresses static settings Static Preferred DNS Server Address If Use DHCP to Obtain DNS Server Addresses is FALSE the IP address of the primary DNS server is used Static Alternate DNS Server Address If Use DHCP to Obtain DNS Server Addresses is FALSE P address of the secondary DNS server is used Current I P Netmask IP address of the subnet to which
133. media present Currently the virtual floppy drive can be connected to a legacy 1 44 floppy drive with a 1 44 floppy diskette a USB floppy drive with a 1 44 floppy diskette a 1 44 floppy image and USB keys The virtual CDROM drive can be connected to a CDROM DVD CDRW or combination drive with CDROM media The virtual CDROM drive can also be connected to a USB CDROM drive with CDROM media K NOTE Changing virtual media while connected could stop the system boot sequence Operating System Requirements on the Managed System Virtual media is supported on systems running the following operating systems 1 Microsoft Windows Server 2000 with Service Pack 4 1 Windows Server 2003 Red Hat Enterprise Advanced Server version 2 1 ES AS and WS 1 Red Hat Enterprise Linux Advanced Server version 3 ES AS and WS NOTE When using Virtual Media to install Windows 2000 the installation CD must have a built in Service Pack 4 Service Pack 4 is required in order to access the virtual drives This requirement also applies to using the virtual drives with Windows 2000 The drives do not appear until Service Pack 4 has been successfully installed Installing the Virtual Media Plug In To use the virtual media feature you must successfully install the browser plug in After you have launched the virtual media page from within the DRAC 4 user interface the browser automatically attempts to download the plug in if it was not previously inst
134. n use This option is useful when you do not remember exact group names i The i lt index gt or index option is valid only for indexed groups and can be used to specify a unique group The lt index gt is a decimal integer from 1 through 16 If i lt index gt is not specified a value of 1 is assumed for groups which are tables that have multiple entries The index is specified by the index value not a named value u The u lt username gt or user name option can be used to display the configuration for the specified user The lt username gt option is the log in user name for the user Output This subcommand generates error output upon encountering either of the following Invalid syntax group name object name index or other invalid database members racadm CLI transport failures If errors are not encountered this subcommand displays the contents of the specified configuration Examples racadm getconfig g cfgLanNetworking Displays all of the configuration parameters objects that are contained in the group cfgLanNetworking racadm config g cfgLanNetworking o cfgNicl pAddress 10 35 10 100 Sets the cfgNicl pAddress configuration parameter object to the value 10 35 10 110 This IP address object is contained in the group cfgLanNetworking racadm getconfig f myrac cfg Reads all of the configuration objects from all of the DRAC 4 group configuration parameters and disp
135. nUserName i 2 john racadm config g cfgUserAdmin o cfgUserAdminPassword i 2 123456 A user name john with the password of 123456 is created This user name and password can now be used to log into the Web based remote access interface You can verify this using either of the following two commands racadm getconfig u john racadm getconfig g cfgUserAdmin i 2 Deleting a DRAC 4 User All users must be deleted manually You cannot delete users by specifying them in a racadm cfg file To delete the user john created in the previous example type the following command line racadm config g cfgUserAdmin o cfgUserAdminUserName i lt index gt A null string of double quote characters indicates to the DRAC 4 to delete the index for the specified group Adding a DRAC 4 User With Alerting Capabilities To add a DRAC 4 user that is able to receive email and SNMP traps first locate an available DRAC 4 user index by performing the steps in Before Adding a DRAC 4 User The following example has an available user index at index 2 K NOTE See DRAC 4 Property Database Group and Object Definitions for details about each specific object racadm config g cfgUserAdmin o cfgUserAdminUserName i 2 john racadm config g cfgUserAdmin o cfgUserAdminPassword i 2 123456 racadm config g cfgUserAdmin o cfgUserAdminEmailAddress i 2 lt email address gt racadm config g cfgUserAdmin o cfgUserAdminEmailCustomMsg i 2 RAC Alert
136. nfigure the DRAC 4 you can remotely access the managed system using one of four remote access interfaces Table 2 2 describes each of the DRAC 4 interfaces Table 2 2 DRAC 4 Interfaces Interface Description Web based Enables you to remotely access the managed system using a supported Web browser through the DRAC 4 NIC For a list of supported interface Web browsers see Supported Web Browsers racadm CLI Allows you to connect to the managed system and execute racadm commands from a remote console racadm remote capability option r or management station using only the IP address of the managed system NOTE The racadm remote capability is supported only on management stations running Windows Server 2003 Windows 2000 Server Windows XP Professional Windows 2000 Professional and Red Hat Linux operating systems Telnet Console Provides access through the DRAC 4 to the COM2 DRAC 4 port video and hardware management interfaces through the DRAC 4 NIC and provides support for serial and racadm commands including powerdown powerup powercycle hardreset graceshutdown and gracereboot commands Terminal Provides access through the DRAC 4 to the COM1 DRAC 4 port and hardware management interfaces through the serial connector The Emulation terminal emulation software provides support for serial and racadm commands including powerdown powerup powercycle hardreset Software graceshutdown and gracereboot commands
137. nformation provided on the Console Redirection page see Table 6 1 to ensure that a console redirection session is currently available Table 6 1 Console Redirection Page Information Description Current console redirection status Displays the status of console redirection Maximum console redirection sessions Displays the number of console redirection sessions that are available Current console redirection sessions Displays the number of active console redirection sessions 4 Click Open Console to open a new console 5 Use the buttons on the Console Redirection page see Table 6 2 and Table 6 3 to help you perform actions on the remote system Table 6 2 Console Redirection Page Buttons Button Action Keyboard Macros Enables you to select and type one of the following keystroke combinations that cannot be typed using your local keyboard without affecting your local system lt Ctri gt lt Alt gt lt Delete gt lt Tab gt lt Alt gt lt Tab gt lt Alt gt lt Esc gt lt Ctri gt lt Esc gt lt Ctri gt lt Enter gt lt Alt gt lt Space gt lt Alt gt lt Enter gt lt Alt gt lt Hyphen gt lt Alt gt lt F4 gt lt Print Screen gt lt Alt gt lt Print Screen gt lt F1 gt lt Pause gt lt SysRq gt lt Alt gt lt SysRq gt lt Alt gt lt Left Shift gt lt Right Shift gt lt Esc gt Send Sends the selected keystroke macro Keystroke Prefix Enables you to select a key
138. ng the Serial Telnet Console Remotely To enable the serial telnet console remotely type the following remote racadm commands from a command prompt racadm u lt username gt p lt passward gt r lt DRAC 4 IP address gt config g cfgSerial cfgSerialConsoleEnable 1 racadm u lt username gt p lt passward gt r lt DRAC 4 IP address gt config g cfgSerial cfgSerialTelnetEnable 1 K NOTE Use the DRAC 4 IP address for your managed system not 192 168 10 1 as shown in the example racadm u root p calvin r 192 168 10 1 config g cfgSerial o cfgSerialConsoleEnable 1 racadm u root p calvin r 192 168 10 1 config g cfgSerial o cfgSerialTelnetEnable 1 Using the racadm Command to Configure the Settings for the Serial and Telnet Console This subsection provides steps to configure the default configuration settings for serial telnet console redirection To configure the settings type the racadm config command with the appropriate group object and object value s for the setting that you want to configure For a complete list of available serial telnet and racadm CLI commands see Using the serial and racadm Commands You can type racadm commands locally or remotely When using racadm commands remotely you must include the user name password and managed system DRAC 4 IP address To type racadm commands locally type the commands from a command prompt on the managed system racadm config g lt group gt o lt object gt lt val
139. nux installation 1 To start a new Xterm session type xterm amp at the command prompt 2 Drag the lower right hand corner of the window to resize it to 80 x 25 prior to using telnet Drag the lower right corner with the mouse 3 If you do not have a Minicom configuration file go to the next step If you have a Minicom configuration file type minicom lt Minicom config file name gt and skip to step 20 4 At the Xterm command prompt type minicom 5 Select Serial Port Setup and press lt Enter gt 6 Press lt a gt and select the appropriate serial device for example dev ttySo 7 Press lt e gt and set the Bps Par Bits option to 115200 8N1 8 Press lt f gt and set Hardware Flow Control to Yes and set Software Flow Control to No 9 To exit the Serial Port Setup menu press lt Enter gt 10 To enter Terminal Setup press lt a gt 11 For the Terminal Emulation setting select ANSI 12 To exit Terminal Setup press lt Enter gt 13 Select Modem and Dialing and press lt Enter gt 14 In the Modem Dialing and Parameter Setup menu press lt Backspace gt to clear the init reset connect and hangup settings so that they are blank 15 To save each blank value press lt Enter gt 16 When all specified fields are clear press lt Enter gt to exit the Modem Dialing and Parameter Setup menu 17 Select Save setup as config_name and press lt Enter gt 18 Select Exit From Minicom and press lt Enter gt 19 At the command
140. o modify this property you must have Configure DRAC 4 permission Description Enables disables the console through the COM 2 port Default 1 COM 2 console enabled Legal Values 0 Disabled 1 Enabled cfgSerialTelnet7flsBackspace Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Description When enabled the DRAC 4 will interpret 0x7f characters as backspaces from a telnet session Some telnet clients send 0x7f characters when you press lt Backspace gt Normally when you press lt Backspace gt 0x08 characters are sent Default Legal Values 0 Disabled 1 Enabled cfgNetTuning The group contains parameters to tune the DRAC 4 network configuration One instance of the group is allowed All objects in this group require a DRAC 4 reset before they become active The following subsections describe the objects in this group cfgNetTuningNicAutoneg Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values loro Default Description Enables autonegotiation of physical link speed and duplex If enabled autonegotiation takes priority over values set in the cfgNetTuningNiclOOMB and cfgNetTuningNicFullDuplex objects cfgNetTuningNic100MB Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values loro Default Description Sets the DRAC 4 link speed to 100 Mbit
141. oading or to terminate and make a separate call to start the update process Load the update file into the DRAC 4 RAMdisk area Input Table A 9 describes the fwupdate subcommand options K NOTE The p and u options are not supported for the serial telnet console Table A 9 fwupdate Subcommand Options Option Description u The update option performs a checksum of the firmware update file and starts the actual update process If this option is typed by itself it is assumed that a firmware update file has already been loaded into the RAMdisk using the g or p options This option may also be used along with the g or p options After the firmware update file has been loaded the update process is started within the same call At the end of the update the DRAC 4 performs a soft reset wW he wait option represents a delay in seconds to wait before proceeding with the update The w option is only valid with the u option S The status option returns the current status of where you are in the update process This option is always typed by itself Do not type the s options with other options If you do the status will display as if it was the only option typed g The get option instructs the firmware to get the firmware update file from the TFTP server and place it in the RAMdisk area The user may also specify the a and or the f or d options that are described next In the absence of the a or
142. ocess Managing Power on a Remote System The DRAC 4 allows you to remotely perform several power management actions on the managed system to try and recover after a system crash or other problem Use the Server Control page to perform an orderly shutdown through the operating system when rebooting and power the system on or off K NOTE You must have Execute Server Action Commands permission to perform power management actions Selecting Server Control Actions 1 Select whether to perform an Operating System Shutdown only for the Reboot System and Power Off System Server Control Actions If you want to make the system perform an orderly shutdown through the operating system before the selected Server Control Action select Operating System Shutdown NOTE To use the Operating System Shutdown option you must first install the DRAC 4 managed system software otherwise this option will be unavailable For more information see your DRAC 4 User s Guide 2 Select one of the following Server Control Actions Reboot System Resets the system equivalent to pressing the reset button the power is not turned off by using this function Power Cycle System Turns off the system power and turns it on again equivalent to pressing the power button twice Power Off System Turns off the system power equivalent to pressing the power button 1 Power On System Turns on the system power equivalent to pressing the power
143. ociationObject dellRAC4Privileges dellPrivileges 1 2 840 113556 1 8000 1280 1 1 1 4 dellProduct 1 2 840 113556 1 8000 1280 1 1 1 5 Table 5 2 dellRacDevice Class oID 1 2 840 113556 1 8000 1280 1 1 1 1 Description This class represents the Dell RAC device The RAC Device must be configured as dellRacDevice in Active Directory This configuration enables the DRAC 4 to send Lightweight Directory Access Protocol LDAP queries to Active Directory 1 2 840 113556 1 8000 1280 1 1 1 3 Class Type Structural Class SuperClasses dellProduct Attributes dellSchemaVersion dellRacType Table 5 3 dellAssociationObject Class Attributes dellProductMembers dellPrivilegeMember Table 5 4 dellRAC4Privileges Class Attributes delll sLoginUser delll sCardConfigAdmin delll sUserConfigAdmin delll sLogClearAdmin delll sServerResetUser delll sConsoleRedirectUser delll sVirtualMediaUser delli sTestAlertUser delll sDebugCommandAdmin Table 5 5 dellPrivileges Class Table 5 6 dellProduct Class oID 1 2 840 113556 1 8000 1280 1 1 1 5 Table 5 7 List of Attributes Added to the Active Directory Schema Attribute Name Description Assigned OI D Syntax Object I dentifier Single Valued dellPrivilegeMember 1 2 840 113556 1 8000 1280 1 1 2 1 FALSE List of dellP
144. ole Features Enabling and Configuring the Managed System to Use a Serial or Telnet Console Connecting to the Managed System Through the Local Serial Port or Telnet Management Station Client System Connecting the DB 9 Cable Configuring the Management Station Terminal Emulation Software Using a Serial or Telnet Console The DRAC 4 provides serial and telnet command interfaces designed to perform all of the configuration and systems management functions using the DRAC 4 Web based interface or racadm CLI The following section provides information about the serial telnet text console features and explains how to set up your system so you can perform systems management actions through a serial telnet console Serial and Telnet Console Features The DRAC 4 supports the following serial and telnet console redirection features One serial client connection and up to four telnet client connections at one time Access to the managed system consoles through the system serial port and through the DRAC 4 NIC 1 Serial telnet console commands that allow you to power on power off power cycle reset view logs view sensor status or configure the DRAC 4 Serial telnet console support for the racadm command which is useful for scripting 1 Command line editing and history The connect com2 serial command to connect view and interact with the managed system text console that is being output through a serial port including
145. on The password for this user The user passwords are encrypted and cannot be seen or displayed after this property is written cfgUserAdminAlertFilterRacEventMask Read Write K NOTE To modify this property you must have Configure Users permission Legal Values See DRAC 4 Generated Event Mask Definitions Default 0x777777 Description See DRAC 4 Generated Event Mask Definitions Type hexadecimal values cfgUserAdminAlertFilterSysEventMask Read Write K NOTE To modify this property you must have Configure Users permission Legal Values See System Generated Alert Mask Definitions Default 0x777777 Description See System Generated Alert Mask Definitions Type hexadecimal values cfgUserAdminEmailEnable Read Write K NOTE To modify this property you must have Configure Users permission Legal Values Boolean either 1 or 0 TRUE or FALSE Default 0 Description 0 Disable 1 Enable email alerting on a per user basis cfgUserAdminEmailAddress Read Write K NOTE To modify this property you must have Configure Users permission Legal Values A string of up to 63 ASCII characters Default Description Standard email address such as john_doe mycompany com cfgUserAdminEmailCustomMsg Read Write K NOTE To modify this property you must have Configure Users permission Legal Values A string of up to 31 ASCII characters Default
146. on 2 1 does not fully support multiple input devices You must manually select the USB mouse if there is a PS 2 mouse already connected to the managed system You can do this by running the Red Hat Enterprise Linux mouseconfig command and then selecting the type of mouse USB from the mouseconfig GUI Only one of the mice either the USB or the PS 2 can be active at a given time Other solutions are to upgrade to Red Hat Enterprise Linux version 3 0 or to remove the mouse attached to the managed system To use mouseconfig to enable RAC mouse control for XWindows 1 Run Xconfigurator if not previously run before 2 Run mouseconfig GUI 3 Select Generic Mouse USB 4 Run Xwindows startx To use mouseconfig to re enable local mouse control 1 Run mouseconfig GUI 2 Select Generic Mouse PS 2 3 Logout and log back in to activate the PS 2 mouse Use the Dell OpenManage Server Assistant CD to install the NetWare operating system The default screen resolution is 1024x768 so you won t have the issue with mouse sync screen resolution The mouse sync works OK with 1024x768 Why doesn t the vKVM mouse and keyboard work when changing mouse acceleration for different operating systems Why can t see the bottom of the server screen from the vKVM window Why can t use a keyboard or mouse while installing a Windows operating system remotely by using DRAC4 Console Redirection manually selected Other Display
147. operty you must have Configure Users permission Legal Values 0x80000000 to 0x800001ff and 0x0 Default 0 Description Use the bit mask numbers in Table B 1 to set role based authority privileges for a DRAC 4 user Table B 1 Bit Masks for User Privileges User Privilege Bit Mask Log In To DRAC 4 0x80000001 Configure DRAC 4 0x80000002 Configure Users 0x80000004 Clear Logs 0x80000008 Execute Server Control Commands 0x80000010 Access Console Redirection 0x80000020 Access Virtual Media 0x80000040 Test Alerts 0x80000080 Execute Debug Commands 0x80000100 cfgUserAdminUserName Read Write K NOTE To modify this property you must have Configure Users permission Legal Values A string of up to 19 ASCII characters Default None Description The name of the user for this index The user index is created by writing a string into this name field if the index is empty Writing a string of double quotes deletes the user at that index You cannot change the name You must delete and then recreate the name The string must not contain forward slash backslash period at symbol or quotations marks K NOTE This command is the anchor for this indexed group cfgUserAdminPassword Write Only K NOTE To modify this property you must have Configure Users permission Legal Values A string of up to 20 ASCII characters Default None Descripti
148. output to a single screen use the MS DOS more com utility Type the following command at the prompt a racadm help more racadm Command Description Table 8 2 racadm Command Command Description Jracadm Command line status and configuration utility for the DRAC 4 Without options the racadm command executes the help command which displays a list of available commands and a one line description of each Type racadm help lt subcommand gt to display any syntax and command line options for the lt subcommand gt Using the racadm CLI Remotely NOTICE Configure the IP address on your DRAC 4 before using the racadm remote capability For more information about initially configuring your DRAC 4 including a list of other documents you may need see Installing and Setting Up the DRAC 4 The racadm CLI provides a remote capability option r that allows you to connect to the managed system and execute racadm subcommands from a remote console or management station To use the remote capability you need a valid user name u option and password p option and the IP address of the managed system NOTE The racadm remote capability is supported only on management stations running Microsoft Windows 2000 Windows 2000 Professional Windows Server 2003 and Red Hat Enterprise Linux operating systems racadm Synopsis racadm lt options gt lt subcommand gt lt subcommand_opt ions gt racadm lt options gt
149. ownload the virtual media plug in if it has not already been installed All the available drives are listed under Floppy Drive or CD ROM Drive NOTE A USB memory key or a floppy image file is also listed under Floppy Drive because they could be virtualized as a virtual floppy You can choose one CDROM and one floppy at the same time or only one of them if you want NOTE The drive letters of virtual devices on the managed system have no correlation to the drive letters of physical drives on the management station 4 Select the drives that you want to virtualize and click Connect If this connection is authenticated the connection status becomes Connected and a list of all connected drives is displayed Booting From the Virtual Media On supported systems the system BIOS allows you boot from virtual CD or virtual floppy drives You need to enter the BIOS setup window to ensure that the virtual drives are enabled in the boot sequence menu and that bootable devices are in the correct order To change the BIOS setting perform the following steps 1 Boot the managed system 2 Press lt F2 gt to enter the BIOS setup window 3 Scroll to the boot sequence and press lt Enter gt In the pop up window the virtual CD and virtual floppy drives are listed along with other regular boot devices 4 Ensure that the virtual drive is enabled and that it is the first device with bootable media present among the listed devices If it is not the firs
150. ple modifications at configuration time If a modified object represents a new index the index is created on the DRAC 4 during configuration The user cannot specify a desired index in a cfg file Indexes may be created and deleted so over time the group may become fragmented with used and unused indexes If an index is present it is modified If an index is not present the first available index is used This method allows flexibility when adding indexed entries where the user does not need to make exact index matches between all of the RACs being managed new users are added to the first available index A cfg file that parses and runs correctly on one DRAC 4 may not run correctly on another if all of indexes are full and a new user was to be added Use the racresetcfg subcommand to keep all DRAC 4s the same To keep all DRAC 4s the same use the racresetcfg subcommand to reset the DRAC 4 to original defaults and then run the racadm config f lt filename gt cfg command Ensure that the cfg file has all the desired objects users indexes and other parameters NOTICE Use the racresetcfg subcommand to reset the database and the DRAC 4 NIC settings to the original default settings and remove all users and user configurations While the root user is available other users settings are also reset to the default Parsing Rules 1 All lines that start with are treated as comments A comment line must start in column one A c
151. propriate DRAC 4 agent or only the DRAC 4 agent Depending on the operating system the DRAC 4 agent consists of either Microsoft Windows services Novell NLMs or Red Hat Enterprise Linux agents The DRAC 4 agent automatically starts when you boot the managed system If you install only the DRAC 4 agent you will not have the ability to view the system Last Crash screen or use the Watchdog feature For more information about the Last Crash screen see Viewing the Last System Crash Screen For more information about the Watchdog feature see System Information Configuring the Managed System to Capture the Last Crash Screen Before the DRAC 4 can capture the last crash screen you must configure the managed system with the following prerequisites 1 Install the managed system software For more information about installing the managed system software see the Server Administrator User s Guide 2 Run a supported Microsoft Windows operating system with the Windows automatically reboot feature deselected in the Windows Startup and Recovery Settings 3 Enable the watchdog timer and set the watchdog recovery action to Reset Power Off or Power Cycle To configure the watchdog timer you must use Server Administrator or IT Assistant For information about how to configure the watchdog timer see the Server Administrator User s Guide or the IT Assistant User s Guide To ensure that the last crash screen can be captured the watchdog timer must b
152. ption enables DHCP for the Ethernet management port default is DHCP enabled The s option enables static IP settings The IP address netmask and gateway can be specified Otherwise the existing static settings are used The o option disables the Ethernet management port completely lt ipAddress gt lt netmask gt and lt gateway gt must be typed as dot separated strings Description for getniccfg The getniccfg subcommand displays the current Ethernet management port settings Output The setniccfg subcommand returns without output if successful The getniccfg subcommand output displays the following information Network adapter Enabled Disabled DHCP Enabled Disabled Static IP Settings lt ipAddress gt lt netmask gt lt gateway gt Current IP Settings lt ipAddress gt lt netmask gt lt gateway gt getsvctag K NOTE To use this command you must have Log In To DRAC 4 permission Table A 18 describes the getsvctag subcommand Table A 18 getsvctag Subcommand Definition getsvctag Displays a service tag Synopsis racadm getsvctag Description The getsvctag subcommand displays the Service Tag for the system Example Type getsvctag at the command prompt The output is displayed as follows Y76TPOG The command returns 0 on success and nonzero on errors racdump K NOTE To use this command you must have Log In DRAC 4 permission Table A 19 describes the racdump subcom
153. rademark of The Open Group in the United States and other countries Copyright 1998 2004 The OpenLDAP Foundation All rights reserved Redistribution and use in source and binary forms with or without modification are permitted only as authorized by the OpenLDAP Public License A copy of this license is available in the file LICENSE in the top level directory of the distribution or alternatively at http www OpenLDAP org license html OpenLDAP is a registered trademark of the OpenLDAP Foundation Individual files and or contributed packages may be copyrighted by other parties and subject to additional restrictions This work is derived from the University of Michigan LDAP v3 3 distribution Information concerning this software is available at http www umich edu dirsvcs Idap This work also contains materials derived from public sources Additional information about OpenLDAP can be obtained at http www openldap org Portions Copyright 1998 2004 Kurt D Zeilenga Portions Copyright 1998 2004 Net Boolean Incorporated Portions Copyright 2001 2004 IBM Corporation All rights reserved Redistribution and use in source and binary forms with or without modification are permitted only as authorized by the OpenLDAP Public License Portions Copyright 1999 2003 Howard Y H Chu Portions Copyright 1999 2003 Symas Corporation Portions Copyright 1998 2003 Hallvard B Furuseth All rights reserved Redistribution and use in source and binary forms with
154. rapsFilterSysEventMask Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values See DRAC 4 Generated Event Mask Definitions Default 0x77777 Description See DRAC 4 Generated Event Mask Definitions Type hexadecimal values cfgTrapsi ndex Read K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values See DRAC 4 Generated Event Mask Definitions Default 0x77777 Description Index of Trap entry cfgSessionManagement This group contains parameters to configure the number of sessions that can connect to the DRAC 4 One instance of the group is allowed All objects in this group require a DRAC 4 reset before they become active The following subsections describe the objects in this group cfgSsnMgtMaxSessions Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values 0x1 through 0x4 Default 0x4 Description The maximum number of simultaneous sessions that are allowed at one time from the DRAC 4 Web based remote access interface Type hexadecimal values cfgSsnMgtMaxSessionsPerUser Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values 0x1 through 0x4 Default 0x4 Description The maximum number of simultaneous sessions allowed per user Type hexadecimal values cfgSerial This gro
155. rd This field is case sensitive You can also use the lt Tab gt key to navigate to this field 3 Click OK or press lt Enter gt Logging Out Click Log Out in the upper right corner of the main window K NOTE The Log Out button does not appear until you log in Adding and Configuring DRAC 4 Users and Alerts To manage your system with the DRAC 4 you may want to create unique users with specific administrative permissions role based authority You can also configure alerts to be emailed to different users This section provides instructions about how to perform the following tasks Adding and Configuring SNMP Alerts 1 Configuring the DRAC 4 NIC 1 Adding and Configuring SNMP Alerts Adding and Configuring DRAC 4 Users 1 Click the Configuration tab and select Users 2 Inthe User Name column click Available 3 Use the Add Configure DRAC 4 User page to configure the user name password access permissions and email alert settings for a new or existing DRAC 4 user Configuring a New User Name and Password Use Table 4 1 to configure a new or existing DRAC 4 user name and password Table 4 1 User Properties Property User Name Allows you to specify a DRAC 4 user name Once the user name is specified you cannot change it A new user must be created with a different user name NOTE User names on the local DRAC 4 must not contain the forward slash or period characters Password Allow
156. rface See Updating the DRAC 4 Firmware racadm CLI See fwupdate Repair utility diskette based update This update restores all DRAC 4 configurations back to factory defaults Go to the Dell Support website at support dell com download the appropriate DRAC 4 firmware image file and follow the instructions to create two diskettes Insert the first diskette into the system to be updated and follow the instructions on the screen NOTICE The Repair utility is supported when used locally not remotely After you perform a firmware upgrade perform the following instructions to clear the Web browser cache to ensure that all new Web based interface pages are loaded Clearing the Web Browser Cache With I nternet Explorer 1 From the drop down menu select Tools Internet Options 2 Inthe Internet Options window under Temporary Internet Files click Delete Files 3 Click the Delete all offline content box 4 Click OK twice 5 Close and restart the browser Clearing the Web Browser Cache With Mozilla or Netscape Navigator 1 From the drop down menu select Edit Preferences 2 Inthe Preferences window select Advance Cache 3 Click Clear Disk Cache 4 Click Clear Memory Cache 5 Click OK 6 Close and restart the browser Accessing the DRAC 4 Through a Network This section provides information about how to access a DRAC 4 after the hardware is installed and the software is configured After you co
157. rivilege Objects that belong to this Attribute Distinguished Name LDAPTYPE_DN 1 3 6 1 4 1 1466 115 121 1 12 dellProductMembers 1 2 840 113556 1 8000 1280 1 1 2 2 FALSE List of dellRacDevices Objects that belong to this role This attribute is the forward link to Distinguished Name LDAPTYPE_DN the dellAssociationMembers backward link 1 3 6 1 4 1 1466 115 121 1 12 Link ID 12070 delll sLloginUser 1 2 840 113556 1 8000 1280 1 1 2 TRUE TRUE if the User has Login rights on the device ean LDAPTYPE_BOOLEAN 6 1 4 1 1466 115 121 1 7 delll sCardConfigAdmin 2 3556 1 8000 1280 1 1 2 TRUE TRUE if the User has Card Configuration rights on the device DAPTYPE_BOOLEAN 1466 115 121 1 7 delll sUserConfigAdmin 2 3556 1 8000 1280 1 1 2 TRUE TRUE if the User has User Configuration rights on the device DAPTYPE_BOOLEAN 1 1466 115 121 1 7 dell sLogClearAdmin ira 3556 1 8000 1280 1 1 2 TRUE TRUE if the User has Log Clearing rights on the device DAPTYPE_BOOLEAN 1 1466 115 121 1 7 delllsServerResetUser De 3556 1 8000 1280 1 1 2 TRUE TRUE if the User has Server Reset rights on the device DAPTYPE_BOOLEAN 1466 115 121 1 7 delll sConsoleRedirectUser 2h 3556 1 8000 1280 1 1 2 TRUE TRUE if the User has Console Redirection rights on the device DAPTYPE_BOOLEAN 1 1466 115 121 1 7 delll sVirtualMediaUser 2 3556 1 8000 1280 1 1 2 TRUE TRUE if the User has Virtual Media rights on the device DAPTYPE_BOOLEAN 1466 115 121 1 7 delll sTestAlertUser 23 3
158. rom the DRAC 4 with the current routing table contents A destination IP address must Address gt be typed in the field to the right of this option An ICMP Internet control message protocol echo packet is sent to the destination IP address based on the current routing table contents getcoredump Displays the last controller crash including detailed information such as register values and a memory map recorded when the most recent controller crash occurred displays the message No CORE dump available if no previous controller crash has occurred or if the data has been deleted settracelog Enables you to set debug trace levels to identify the types of messages being sent on the local network The d option traces the DHCP packets sent and received The i option traces IP packets sent and received For example type settracelog i to trace IP packets sent and received gettracelog Displays the trace log nettrace Enables you to view your current trace log settings The Diagnostic Console page provides buttons see Table 4 29 in the top right corner of the screen Table 4 29 Diagnostic Console Page Buttons Top Right lel Refresh Reloads the Diagnostic Console page Troubleshooting Network Problems The internal DRAC 4 Trace Log can be used by administrators to debug alerting or networking from the DRAC 4 The Trace Log can be accessed from the DRAC 4 Web based interface by clicking the Diagno
159. round TD Transmit data RD Receive Data RTS Request To Send CTS Clear To Send SG Signal Ground DSR Data Set Ready CD Carrier Detect DTR Data Terminal Ready 4 a DTR Data Terminal Ready 4 a e e Configuring the Management Station Terminal Emulation Software Your DRAC 4 supports a serial or telnet text console from a management station running one of the following types of terminal emulation software 1 Red Hat Enterprise Linux Minicom in an Xterm Hilgraeve s HyperTerminal Private Edition version 6 3 Red Hat Enterprise Linux Telnet in an Xterm 1 Microsoft Telnet Perform the steps in the following subsections to configure your type of terminal software Configuration is not required when using Microsoft Telnet Configuring Red Hat Enterprise Linux Minicom for Serial Console Emulation Minicom is the serial port access utility for Red Hat Enterprise Linux The following steps are valid for configuring Minicom version 1 8 Other Minicom versions may differ slightly but require the same basic settings Use the information in Required Minicom Settings for Serial Console Emulation to configure other versions of Minicom Configuring Minicom Version 1 8 for Serial Console Emulation NOTE To ensure that the text displays properly Dell recommends that you use an Xterm window to display the telnet console instead of the default window provided by the Red Hat Enterprise Li
160. rprise Edition and Windows Server 2003 Web Edition Windows 2000 Server and Windows 2000 Advanced Server 1 Novell NetWare 6 5 Service Pack SP 1 or later and NetWare 5 1 SP 7 or later operating systems 1 Red Hat Enterprise Linux AS Red Hat Enterprise Linux ES and Red Hat Enterprise Linux WS version 2 1 operating systems Red Hat Enterprise Linux AS Red Hat Enterprise Linux ES and Red Hat Enterprise Linux WS version 3 0 operating systems NOTICE Currently the Virtual Media feature is not supported under any version of the Novell NetWare operating system NetWare drivers ignore the virtual drives and do not make them available to the system Supported Web Browsers a K NOTE The Console Redirection feature requires that you have installed a supported Java Virtual Machine JVM For a list of the supported JVM plug ins see the DRAC 4 readme on the Dell Support website at support dell com on the Systems Management documentation web page NOTICE The Virtual Media client requires that you use Microsoft Internet Explorer if using a Windows operating system Microsoft Internet Explorer 6 0 on Windows Mozilla 1 5 or later on Red Hat Enterprise Linux NOTICE The Virtual Media client is not supported on Netscape 7 02 Netscape Navigator 7 02 and 7 1 on Windows and Red Hat Enterprise Linux 74 NOTE When you are using Internet Explorer or Netscape Navigator on systems running Microsoft Windows to view loc
161. rt up appear before the time followed by the time elapsed since the DRAC 4 was started User The name of the user logging into the DRAC 4 ID The event identification number of the message displayed Description A brief description of the event Using the DRAC 4 Log Page Buttons The DRAC 4 Log page provides the following buttons see Table 4 26 Table 4 26 DRAC 4 Log Buttons Button a ae Print Prints the DRAC 4 Log page Clear Log Clears the DRAC 4 Log entries NOTE The Clear Log button only appears if you have Clear Logs permission Save As _ Opens a pop up window that enables you to save the DRAC 4 Log to a directory of your choice Refresh Reloads the DRAC 4 Log page Viewing the Last System Crash Screen NOTICE To capture the last crash screen you must have managed system software installed Use the Last Crash Screen page to view the most recent crash screen which allows you to obtain information about events leading up to the system crash Last system crash information is saved in DRAC 4 memory and is remotely accessible The date of the system crash appears on the last crash screen The Last Crash Screen page provides the following buttons see Table 4 27 in the top right corner of the screen Table 4 27 Last Crash Screen Page Buttons Button Action Print O O Prints the Last Crash Screen page lsaveAs O o O Opens a pop up window that enables you to save th
162. s Occur when a fault exists in the DRAC 4 firmware operation Example racadm lt subemd gt Firmware ERROR lt message gt Back to Contents Page Back to Contents Page Troubleshooting Dell Remote Access Controller 4 User s Guide Troubleshooting the DRAC 4 Troubleshooting the DRAC 4 See the following tables for help with troubleshooting the DRAC 4 and the racadm CLI Table 4 32 Managing and Recovering a Remote System Frequently Asked Questions Table 5 8 Using the DRAC 4 With Active Directory Frequently Asked Questions Table 6 4 Using Console Redirection Frequently Asked Questions Table 7 1 Using Virtual Media Frequently Asked Questions Table 8 6 Using the serial and racadm Commands Frequently Asked Questions Back to Contents Page Back to Contents Page Abbreviations and Acronyms Dell Remote Access Controller 4 User s Guide AGP Abbreviation for accelerated graphics port which is a bus specification that allows graphics cards faster access to main system memory ARP Acronym for Address Resolution Protocol which is a method for finding a host s Ethernet address from its Internet address ASCII Acronym for American Standard Code for Information Interchange which is a code representation used for displaying or printing letters numbers and other characters BIOS Acronym for basic input output system which is the part of system software t
163. s groups of users or RAC Device Objects as desired The users and RAC Device Objects can be members of any domain in the enterprise However each Association Object may be linked or may link users groups of users or RAC Device Objects to only one Privilege Object This allows an Administrator to control which users have what kind of privileges on specific RACs The RAC Device object is the link to the RAC firmware for querying Active Directory for authentication and authorization When a RAC is added to the network the Administrator must configure the RAC and its device object with its Active Directory name so that users can perform authentication and authorization with Active Directory The Administrator will also need to add the RAC to at least one Association Object in order for users to authenticate Figure 5 1 illustrates that the Association Object provides the connection that is needed for all of the Authentication and Authorization Figure 5 1 RAC4 Privilege Object Typical Setup for Active Directory Objects You can create as many or as few association objects as you want or need However you must create at least one Association Object and you must have one RAC Device Object for each RAC DRAC 4 on the network that you want to integrate with Active Directory for Authentication and Authorization with the RAC DRAC 4 The Association Object allows for as many or as few users and or groups as well as RAC Device Objec
164. s you to specify or edit the DRAC 4 user s password Confirm New Requires you to retype the DRAC 4 user s password to confirm Password Configuring User Permissions Under User Permissions click the User Group drop down menu and select the permissions group for the user Use Table 4 2 to determine the User Group permissions for the user Table 4 2 User Group Permissions User Group Permissions Granted Administrator Login to DRAC 4 Configure DRAC 4 Configure Users Clear Logs Execute Server Control Commands Access Console Redirection Access Virtual Media Test Alerts Execute Diagnostic Commands and receive email alerts if Enabled Power User Login to DRAC 4 Clear Logs Execute Server Control Commands Access Console Redirection Access Virtual Media Test Alerts and receive email alerts if Enabled Guest User Login to DRAC 4 and receive email alerts if Enabled email Alerts Receive email alerts if Enabled Only Custom Allows you to select any combination of the following permissions Login to DRAC 4 Configure DRAC 4 Configure Users Clear Logs Execute Server Action Commands Access Console Redirection Access Virtual Media Test Alerts Execute Diagnostic Commands and receive email alerts if Enabled Configuring User email Alerts Enabling User email Alerts Use the information in Table 4 3 to enable email alerts Table 4 3 Enable email Alert Properties
165. se Linux operating system see DRAC 4 Software Basics for Red Hat Enterprise Linux 1 Configure the DRAC 4 network settings See Configuring the DRAC 4 Network Settings 2 Add and configure DRAC 4 users See Adding and Configuring DRAC 4 Users 3 Configure the Web browser to connect to the Web based interface See Configuring a Supported Web Browser 4 Install the Sun Java plug in See Installing the Sun Java Plug In K NOTE The Sun Java plug in is only required if you are using the Console Redirection feature 5 Disable the Windows Automatic Reboot Option See Disabling the Windows Automatic Reboot Option 6 Update the DRAC 4 Firmware See Updating the DRAC 4 Firmware 7 Access the DRAC 4 through a network See Accessing the DRAC 4 Through a Network Installing the Software on the Managed System Installing software on the managed system is optional Without managed system software you will lose the ability to use the racadm CLI locally and for the system to capture the last crash screen To install the managed system software install the software on the managed system using the Systems Management CD For instructions about how to install this software see your Quick Installation Guide or Server Administrator User s Guide Managed system software will install your choices from the following components on the managed system the appropriate version of Server Administrator and the ap
166. ser s Guide 1 Type the system path where the firmware image file resides for example C Updates V1 0 lt image_name gt The default firmware image name is firmimg dm1 2 Click Update Firmware 3 The update may take several minutes When the update is completed a dialog box appears 4 Click OK to close the session and automatically log out 5 After the DRAC 4 resets click Log In to log in to the DRAC 4 again Ensuring DRAC 4 Network Security The DRAC 4 uses certificate management to ensure security for your DRAC 4 network communications Certificate Management Overview A CSR is a digital request to a CA for a secure server certificate Secure server certificates ensure the identity of a remote system and ensure that information exchanged with the remote system cannot be viewed or changed by others To ensure the security for your DRAC 4 it is strongly recommended that you generate a CSR submit the CSR to a CA and upload the certificate returned from the CA A certificate authority is a business entity that is recognized in the IT industry for meeting high standards of reliable screening identification and other important security criteria Examples of CAs include Thawte and VeriSign After the CA receives your CSR they review and verify the information the CSR contains If the applicant meets the CA s security standards the CA issues a certificate to the applicant that uniquely identifies that applicant for transactions over n
167. shell prompt type minicom lt Minicom config file name gt 20 To expand the Minicom window to 80 x 25 drag the corner of the window 21 To exit Minicom press lt Ctrl gt lt a gt lt z gt lt x gt NOTE If you are using Minicom for serial text console redirection to configure the managed system BIOS it may be useful to turn on color in Minicom To turn on color at the command prompt type minicom c on Ensure that the Minicom window displays a command prompt such as DRAC 4 root When the command prompt appears your connection is successful and you are ready to connect to the managed system console using the connect serial command Required Minicom Settings for Serial Console Emulation Use Table 3 2 to configure any version of Minicom Table 3 2 Minicom Settings for Serial Console Emulation Setting Description Required Setting Hardware flow control Software flow control Terminal emulation Modem dialing and parameter settings Clear the init reset connect and hangup settings so that they are blank Window size 80 x 25 to resize drag the corner of the window Configuring HyperTerminal for Serial Console Redirection HyperTerminal is the Windows serial port access utility To set the size of your console screen appropriately use Hilgraeve s HyperTerminal Private Edition version 6 3 To configure HyperTerminal for serial console redirection perform the following steps 1 Start the HyperTerminal pro
168. sing a Serial or Telnet Console or Using the racadm CLI Examples of the racadm command for configuring your DRAC 4 and information about using the racadm configuration file to configure multiple DRAC 4s are also provided Using a Serial or Telnet Console The serial commands in Table 8 1 can be run from the serial or telnet console command prompt or the racadm CLI locally or remotely Logging In to the DRAC 4 After you have configured your management station terminal emulator software perform the following steps to log in to the DRAC 4 1 Connect to the DRAC 4 using your management station terminal emulation software 2 Type your DRAC 4 user name and press lt Enter gt 3 Type your DRAC 4 password and press lt Enter gt You are now logged in to the DRAC 4 Starting a Text Console After you have logged in to the DRAC 4 through your management station terminal software or by telnet you can redirect the managed system text console by using connect com2 which is a serial telnet command Only 1 connect com2 client is supported at a time out of 4 total sessions shared with the DRAC 4 Web based interface Perform the steps in the following subsections to redirect the managed system text console To connect to the DRAC 4 type connect com2 from the DRAC 4 command prompt displayed through Minicom or HyperTerminal 7 NOTE When accessing a DOS console through connect com2 characters in the output may be dropped during t
169. stics tab and typing the gettracelog command The Trace Log will appear and tracks the following information DHCP Traces packets sent to and received from a DHCP server IP Traces IP packets sent and received NOTE In the DRAC 4 Trace Log nonprintable ASCII characters are translated to printable ASCII characters If the character code is less than 0x20 or between 0x7f and Oxa0 inclusive the value 0x40 is exclusive and the character before printing after a is added to the beginning As a result the ASCII carriage return character Oxd is printed as M in the Trace Log The trace log may also contain DRAC 4 operating system specific error codes relating to the internal DRAC 4 operating system not the managed system s operating system Use Table 4 30 to help you diagnose network problems reported by the internal DRAC 4 operating system Table 4 30 DRAC 4 Error Codes Error Code Description 0x5006 ENXIO No such address 0x5009 EBADS The socket descriptor is invalid 0x500D EACCESS Permission denied 0x5011 EEXIST Duplicate entry exists 0x5016 EINVALI D An argument is invalid 0x5017 ENFILE An internal table has run out of space 0x5020 EPIPE The connection is broken 0x5023 EWOULDBLOCK The operation would block socket is nonblocking 0x5024 EINPROGRESS Socket is nonblocking connection not completed immediately 0x5025 EALREADY Socket is nonblocking previous connection attempt not complete 0x50
170. t bmcMask gt has the following bit definitions Bit 0 1 Send alert for DRAC 4 communication with BMC and lost or restored communication between the DRAC 4 and BMC Bit 1 1 Send alert for DRAC 4 lost communication with BMC Bit 2 Reserved Bit 3 Reserved Examples If you want to define alerts for the following o Critical voltage or temperature sensors o Lost communication with the BMC then the event mask property value to use is 0x02244444 The following command sets this property value racadm g cfgUserAdmin o cfgUserAdminAlertFilterRacEventMask il 0x2244444 If you want to define alerts for the following o Critical events o System power off o Watchdog timer hang then the event mask property value to use is 0x00064444 The following command sets this property value racadm g cfgTraps o cfgTrapsFilterSysEventMask il 0x00064444 System Generated Alert Mask Definitions The cfgTraps cfgTrapsFilter Rac Sys EventMask properties are an unsigned 32 bit integer property that holds the filter information for managed system generated events The bit definitions in Table B 4 apply Table B 4 System Generated Alert Mask Bit Definitions Bits Data Type where lt senMask gt has the following bit definitions 1 Bit O 1 Send alert for informational events such as a return to lower severity range or normal Bit 1 1 Send alert for warning noncritical e
171. t device you can change the boot order by following the on screen instructions 5 Save the changes and exit The managed system reboots The managed system attempts to boot from a bootable device based on the boot order If virtual device is connected and a bootable media is present the system boots to this virtual device Otherwise the system skips it just like a physical device without bootable media K NOTE You have to connect the virtual media before the IDE option ROM runs in order to boot from the virtual media Installing Operating Systems Using Virtual Media NOTE The two virtual drives work simultaneously only when the operating system is running During the operating system installation using the virtual CD drive the virtual floppy drive is not available 1 Ensure that your operating system installation CD is inserted in the management station s CD drive 2 Ensure that you have selected your local CD drive and that you have connected to the virtual drives 3 Follow the steps for booting from the virtual media in the preceding section to ensure that the BIOS is set to boot from the CD drive that you are installing from 4 Follow the on screen instructions to complete the installation Using Virtual Media When the Server s Operating System is Running On Windows systems the virtual media drives are mounted and given a drive letter NOTE The drive letter assignment is controlled by Windows The virtual floppy drive m
172. ted network interface for the DRAC 4 Web based interface Support for Telnet console and racadm CLI commands including system boot reset power on and shutdown commands Serial port Support for Serial console and racadm CLI commands including system boot reset power on and shutdown commands Support for text only console redirection to a VT 100 terminal or terminal emulator DRAC 4 Security Features The DRAC 4 provides the following security features Authentication for users through Microsoft Active Directory optional or hardware stored user IDs and passwords Role based authority allows specific privileges to be configured for each user 1 User ID and password configuration through the Web based interface or racadm CLI racadm CLI and Web based interface operation supports SSL encryption of 128 bit and 40 bit for countries where 128 bit is not acceptable K NOTE Telnet does not support SSL encryption 1 Session time out configuration in minutes through the Web based interface or racadm CLI Many of the commonly known DRAC 4 IP ports are configurable Supported Platforms The DRAC 4 1 is supported on the following systems PowerEdge 1850 PowerEdge 2800 PowerEdge 2850 The DRAC 4 P is supported on the PowerEdge 1800 Supported Operating Systems The DRAC 4 currently supports the following operating systems Microsoft Windows Server 2003 Standard Edition Windows Server 2003 Ente
173. tes the printing of data headers The u lt username gt user name option limits the printed output to only the detail session records for the given user name If an symbol is given as the user name all users are listed Summary information is not printed when this option is specified Examples racadm getssninfo Session table summary status 1 VALID 3 AVAILABLE Table A 12 provides an example of output from the racadm getssninfo command Table A 12 getssninfo Subcommand Output Example Type User 1P Address Login Date Time Consoles root 143 166 174 19 Thu 06 Mar 2004 10 32 39 GMT 06 00 racadm getssninfo A Web RAC root 143 166 174 19 Thu 06 Mar 2004 10 32 39 GMT 06 00 NONE racadm getssninfo A u Web RAC root 143 166 174 19 Thu 06 Mar 2004 10 32 39 GMT 06 00 NONE getsysinfo K NOTE To use this command you must have Log In To DRAC 4 permission Table A 13 describes the getsysinfo subcommand Table A 13 getsysinfo Command Definition getsysinfo splays DRAC 4 information system information and watchdog status information Synopsis racadm getsysinfo d s w A Description The getsysinfo command returns information about watchdog status depending on the command options Input Table A 14 describes the getsysinfo subcommand options Table A 14 getsysinfo Subcommand Options Option Description a Displays
174. the kernel and modules from backup or you must reinstall the kernel from the Red Hat RPM packages The following list describes basic software information for using a DRAC 4 with the Red Hat Enterprise Linux operating system To verify that the DRAC 4 event server for the managed system is loaded type the following command service racsve status To start stop get status of restart or reload the racsrvc service type the following command service racsvc lt action gt where lt action gt is start stop status or probe For additional information on one of the three DRAC 4 services type the following command man racsvc K NOTE All three services racser racsrvc and racvnc start automatically when they are installed and when the system is booted These services stop automatically when they are uninstalled or when the system is shut down To determine which version of a particular RPM package you have installed use a package management tool such as GnoRPM or use the RPM query command rpm q For example rpm q lt package_name gt 1 To determine which files were installed and where they are located type the following command rpm ql lt package_name gt To remove a package type the following command rpm e lt package_name gt Back to Contents Page Back to Contents Page Configuring a DRAC 4 to Use a Serial or Telnet Text Console Dell Remote Access Controller 4 User s Guide Serial and Telnet Cons
175. tic IP address for the DRAC 4 NIC To change this setting you must first deselect the Use DHCP For NIC IP Address check box Specifies or edits the static gateway for the DRAC 4 NIC To change this setting you must first deselect the Use DHCP For NIC IP Address check box Specifies or edits the static subnet mask For NIC IP Address check box or the DRAC 4 NIC To change this setting you must first deselect the Use DHCP Determines whether the DRAC 4 automatically sets the Duplex Mode and Network Speed by communicating with the nearest router or hub On or allows you to set the Duplex Mode and Network Speed manually Off Enables you to set the duplex mode to full or half to match your network environment This option is not available if Auto Negotiation is set to On Enables you to set the network speed to 100 Mb or 10 Mb to match your network environment This option is not available if Auto Negotiation is set to On GUI Session Time out Enables you to specify the time from 5 to 60 minutes in 5 minute intervals before the session screen is locked You must re type your password to unlock and resume the session Saves the changes made to the network configuration email Alert Settings Enables email messaging and activates the SMTP email Server Address control SMTP email Server Specifies or edits the IP address of the SMTP server to which you want all Address email messages to be sent Table 4 6 Network Se
176. tional 3 Push the configuration to a target DRAC 4 4 Reset the target DRAC 4 The getconfig f racadm cfg subcommand requests the configuration of the DRAC 4 and generates a racadm cfg file you can choose any name for this file K NOTE The generated cfg file does not contain user passwords Other options for the getconfig command enable you to perform such actions as Displaying all configuration properties in a group specified by group name and index Displaying all configuration properties for a user by user name 1 Including password other than user password information in the generated cfg file The config subcommand loads the information into other DRAC 4s Other options for config enable you to perform such actions as Removing passwords in the racadm cfg file used to configure the card 1 Synchronizing the user and password database with Server Administrator The initial configuration file racadm cfg is named by the user In the following example the configuration file is named myfile cfg To obtain this file type the following command at the command prompt racadm getconfig f myfile cfg NOTICE It is recommended that you edit this file with a simple text editor the racadm utility uses an ASCII text parser and any formatting confuses the parser and might corrupt the racadm database Creating a DRAC 4 Configuration File The DRAC 4 configuration file lt filename gt cfg is used with the racadm config
177. tivity The racadm CLI may be used to modify the network tuning properties of the DRAC 4 It is also possible to use the racadm cfg file to modify these properties similar to the manner in which ini files are used racadm config g cfgNetTuning o cfgNetTuningNicMtu lt value gt racadm config g cfgNetTuning o cfgNetTuningIpTtl lt value gt racadm config g cfgNetTuning o cfgNetTuningIpReassTtl lt value gt racadm config g cfgNetTuning o cfgNetTuningTcpSrttBase lt value gt racadm config g cfgNetTuning o cfgNetTuningTcpSrttDflt lt value gt racadm config g cfgNetTuning o cfgNetTuningTcpReXmtMin lt value gt racadm config g cfgNetTuning o cfgNetTuningTcpReXmtMax lt value gt racadm config g cfgNetTuning o cfgNetTuningTcpMsl lt value gt where lt value gt is obtained from Table B 2 Table B 2 DRAC 4 Properties for Satellite Connectivity Property Normal Value Satellite Value a gNetTuningNicMtu 0x5dc 0x1f4 gNetTuningl pTtl fgNetTuningl pReassTtl fgNetTuningTcpSrttBase lo foxo O gNetTuningTcpSrttDflt gNetTuningTcpReXmtMin lo f gNetTuningTcpRexmtMax gNetTuningTcpMs NOTICE Although you can configure these parameters it is recommended that you only use the settings described here Other settings may adversely effect the DRAC 4 s ability to communicate with other network nodes fal fal a o o a Q Following the modification of the network tuning the DRAC 4 must
178. tly asked questions and answers Table 7 1 Using Virtual Media Frequently Asked Questions Question Answer Do I need to install drivers on the server to No Drivers are not required on either the managed system or the management station The operating system make the Virtual Media feature work provides what is required for this feature When performed a firmware update Firmware updates cause the DRAC 4 to reset which causes the Virtual Drives to be unmounted You can remotely using the DRAC 4 user interface restore the Virtual Drives on systems running Windows by either restarting the system or by using the noticed that the Virtual Drives on the Windows device manager to scan for new hardware You can restore the Virtual Drives on systems running managed system disappeared Red Hat Enterprise Linux by re mounting the drives after the firmware update completes What will my Virtual Media feature look like During system boot the BIOS lists the virtual devices that are available You should see a message that lists 2 before the system is booted devices as follows Drive Number 0 VIRTUALFLOPPY DRIVE Removable Media Drive Drive Number 1 VIRTUALCDROM DRIVE How do set my virtual device to be You must go into the BIOS setup at the managed system and then go to the boot menu Once in the boot bootable menu you find a listing for the virtual CD drive and the virtual floppy drive You can change the order of the virtual dev
179. trap A notification event generated by the DRAC 4 or the BMC that contains information about state changes on the managed system or about potential hardware problems SSL Abbreviation for secure sockets layer TAP Abbreviation for Telelocator Alphanumeric Protocol which is a protocol used for submitting requests to a pager service TCP IP Abbreviation for Transmission Control Protocol Internet Protocol which represents the set of standard Ethernet protocols that includes the network layer and transport layer protocols TFTP Abbreviation for Trivial File Transfer Protocol which is a simple file transfer protocol used for downloading boot code to diskless devices or systems UPS Abbreviation for uninterruptible power supply UTC Abbreviation for Universal Coordinated Time See GMT VNC Abbreviation for virtual network computing VT 100 Abbreviation for Video Terminal 100 which is used by the most common terminal emulation programs WAN Abbreviation for wide area network Back to Contents Page Back to Contents Page Dell Remote Access Controller 4 User s Guide Notes Notices and Cautions K NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A CAUTION A CAUTION indicates a potentially hazardous situation which if not avoided m
180. ts But the Association Object only has one Privilege Object per Association Object The Association Object connects the Users who have Privileges on the RACs DRAC 4s In addition you can set up Active Directory objects in a single domain or in multiple domains For example you have two DRAC 4 cards RAC1 and RAC2 and three existing Active Directory users userl user2 and user3 You want to give userl and user2 an administrator privilege to both DRAC 4 cards and give user3 a login privilege to the RAC2 card Figure 5 2 shows how you set up the Active Directory objects in this scenario Figure 5 2 fie N Pa N aiik z _ a Setting Up Active Directory Objects in a Single Domain To set up the objects for the single domain scenario perform the following tasks 1 6 See Create two Association Objects Create two RAC Device Objects RAC1 and RAC2 to represent the two DRAC 4 cards Create two Privilege Objects Privl and Priv2 in which Priv1 has all privileges administrator and Priv2 has login privileges Group userl and user2 into Group1 Add Group1 as Members in Association Object 1 AO1 Priv1 as Privilege Objects in AO1 and RAC1 RAC2 as RAC Devices in AO1 Add User3 as Members in Association Object 2 AO2 Priv2 as Privilege Objects in AO2 and RAC2 as RAC Devices in AO2 Adding DRAC 4 Users and Privileges to Active Directory for detailed instructions Figure 5 3 shows how you set up the A
181. ttDfit Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Integer from 6 to 384 Default 0x6 6 Description The smoothed round trip time out base default value for TCP retransmission round trip time in Y2 second units Type hexadecimal values cfgNetTuningTcpReXmtMin Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Integer from 2 to 1024 Default 0x2 2 Description The minimum number of TCP retransmission time in Y2 second units Type hexadecimal values cfgNetTuningTcpReXmtMax Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Integer from 8 to 1024 Default 0x80 128 Description The maximum number of TCP retransmission time in Y2 second units Type hexadecimal values cfgNetTuningTcpMsl Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Integer from 60 to 240 Default 0x3c 60 Description The maximum TCP segment lifetime in Y2 second units Type hexadecimal values cfgNetTuningl pSubnetsAreLocal Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values lord Default Description Packets addressed to subnets of the local net do not go to the gateway Tuning the DRAC 4 for Satellite Connec
182. ttings Page Buttons Top Right Button Print Prints the Network Configuration page Refresh Reloads the Network Configuration page Adding and Configuring SNMP Alerts K NOTE You must have Configure DRAC 4 permission to add or delete an SNMP alert otherwise these options will not be available 1 Click the Configuration tab and select Alerts 2 Use the Add Configure SNMP Alerts page to add delete configure and test SNMP alerts K NOTE The DRAC 4 supports three severity levels Informational Warning and Severe Some events support only the informational severity level because they deliver only a message Adding an Alert 1 Locate an available Destination IP Address in the Destination I P Address column If all Destination I P Addresses are filled with existing IP addresses you have configured all of your existing alerts and must delete one to continue 2 Click Available to open the Add Configure SNMP Alerts page 3 Use Table 4 7 to configure the following properties under General Table 4 7 Alert Properties Property Description Go Back To SNMP Alerts Page Returns you to the Configure SNMP Alerts page Configuring Alerts by Severity 1 Use the Severity Configuration section to select which events according to their severity will cause an SNMP alert to be sent to the IP address you typed in Configuring Alert Properties 2 Place a check under the severit
183. ual media With this feature administrators can remotely boot their managed systems install applications update drivers or even install new operating systems remotely from the virtual CD floppy diskette drives Figure 7 1 Overall Architecture of Virtual Media Managed System Management Station I DRAC4 Remote CD Virtual CD Virtual Floppy Remote Floppy ne The managed system has a DRAC 4 card installed The virtual CD and floppy drives are two electronic devices embedded in the DRAC 4 and which are controlled by the DRAC 4 firmware K NOTE These two devices are present on the managed system s operating system and BIOS at all times whether virtual media is connected or not Connecting virtual media is just like inserting media into virtual devices The management station provides the physical media or image file across the network For the virtual media feature to work the virtual media plug in must be installed on the management station When you launch the RAC browser for the first time and you access the virtual media page the virtual media plug in is downloaded from the DRAC 4 web server and is automatically installed on the management station When virtual media is connected all virtual CD floppy drive access requests from the managed system are directed to the management station across the network When virtual media is not connected virtual devices on the managed system behave just like two drives without
184. ue gt Using racadm Remotely To use racadm commands remotely type the commands from a command prompt on a management station with the following syntax racadm u lt username gt p lt password gt r lt DRAC 4 IP address gt config g lt group gt o lt object gt lt value gt Displaying Configuration Settings To display the current settings for a particular group type the following commands from the command prompt on the managed system racadm getconfig g lt group gt For example to display a list of all of the settings for the cfgSerial group type the following racadm getconfig g cfgSerial To display the current settings for a particular group remotely type the following from a remote command prompt racadm u lt user gt p lt password gt r lt DRAC 4 IP address gt getconfig g cfgSerial For example to display a list of all of the settings for the cfgSerial group remotely type the following from a management station racadm u root p calvin r 192 168 0 1 getconfig g cfgSerial Configuring the Telnet Port Number Type the following command to change the telnet port number on the DRAC 4 racadm config g CfgRacTuning o cfgRacTuneTelnetPort lt new port number gt Connecting to the Managed System Through the Local Serial Port or Telnet Management Station Client System The managed system provides access between the DRAC 4 and the serial port on your system to enable you to power on power off or reset the
185. up contains configuration parameters for the system external serial port One instance of the group is allowed The following subsections describe the objects in this group cfgSerialBaudRate Read Write K NOTE To modify this property you must have Configure DRAC 4 permission K NOTE For best results redirecting BIOS System Setup screens Dell recommends using 115200 Legal Values 9600 28800 57600 115200 Default 115200 Description Sets the baud rate on the external serial port Type decimal values cfgSerialConsoleEnable Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Boolean either 1 or 0 TRUE or FALSE Default Description 0 Disabled 1 Enabled Enables the serial port and terminal interface cfgSerialConsoleQuitKey Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values A string of 3 or less characters Default The lt CR gt lt gt lt gt key combination The lt CR gt key represents a carriage return press lt Enter gt as a substitute for lt CR gt Description This key sequence terminates text console redirection when using VT 100 cfgSerialConsolel dleTimeout Read Write K NOTE To modify this property you must have Configure DRAC 4 permission Legal Values Integer from 1 to any positive number Type hexidecimal values Default 0x12c Descript
186. uring the DRAC 4 Serial or Telnet Text Console Configuring DRAC 4 Properties Configuring the DRAC 4 Network Settings Adding and Configuring DRAC 4 Users Adding and Configuring SNMP Alerts Updating the DRAC 4 Firmware Accessing the DRAC 4 Through a Network DRAC 4 Software Basics for Red Hat Enterprise Linux This chapter provides information about how to install and setup your DRAC 4 hardware and software Steps are provided to walk you through each task What You Need to Get Started Gather the following items that came with your system prior to installing and configuring the DRAC 4 software DRAC 4 hardware already installed or in the optional kit The instructions for installing DRAC 4 in this chapter 1 Dell OpenManage Server Assistant CD 1 Dell OpenManage Systems Management CD Dell OpenManage Product Documentation CD Installing the DRAC 4 Hardware K NOTE The DRAC 4 connection emulates a USB keyboard connection As a result when you restart the system the system will not notify you if your keyboard is not attached The DRAC 4 may be preinstalled on your system or available separately in a kit To get started with the DRAC 4 that is already installed on your system see Software Installation and Configuration Overview If a DRAC 4 is not installed on your system see the Installing a Remote Access Card document that came with your DRAC 4 kit or see your platform Installation and
187. ut Logs out of a DRAC 4 session and then prints a new log in prompt quit Logs out of a DRAC 4 session and then prints a new log in prompt exit Logs out of a DRAC 4 session and then prints a new log in prompt getsysinfo Displays general DRAC 4 and system information serveraction Executes a graceful hard server reset or power on power off or power cycle getraclog Displays DRAC 4 log entries clrraclog Completely clears the DRAC 4 log entries gettracelog Displays Trace Log entries getsel Displays System Event Log entries clrsel Completely clears the System Event Log entries connect com1 or connect com2 Connects the DRAC 4 to the system serial port racadm Command line status and configuration utility for the DRAC 4 Using the racadm CLI The racadm CLI commands can be run locally or remotely from the serial or telnet console command prompt or through a normal DOS or Linux command prompt Use the racadm command to configure DRAC 4 properties perform remote management tasks or recover a crashed system Table 8 2 lists the racadm commands that you can type into the racadm CLI When using the racadm CLI type racadm help to display the entire racadm subcommand list which lists all the commands supported by the DRAC 4 The following sections provide information about how to use the racadm commands NOTE MS DOS version 6 22 is required to use the DOS racadm command line feature To limit DOS racadm
188. ut how to use the racadm CLI through a serial or telnet see Using the serial and racadm Commands Configuring the DRAC 4 Network Settings NOTICE Changing your DRAC 4 Network settings may disconnect your current network connection Configure the DRAC 4 network settings using one of the following tools 1 Option ROM See Configuring the DRAC 4 Network Settings Using the Option ROM Web based Interface See Configuring the DRAC 4 NIC 1 racadm CLI See LanNetworking y NOTE If you are deploying the DRAC 4 in a Red Hat Enterprise Linux environment see Installing the racadm CLI on a Red Hat Enterprise Linux Management Station Configuring the DRAC 4 Network Settings Using the Option ROM The DRAC 4 contains an integrated NIC that has a default address of 192 168 0 120 and a default gateway of 192 168 0 1 Perform the following steps to use the DRAC 4 Option ROM utility to configure these settings and a limited number of additional DRAC 4 network settings 1 To access the Option ROM utility during the managed system s boot press lt Ctrl gt lt d gt within 5 seconds of the time the DRAC 4 banner firmware version and current NIC IP address are displayed The Setup screen appears Below the screen title is the Network Interface Properties menu 2 Use Table 2 1 to select and change the DRAC 4 NIC properties Make changes by typing one key stroke menu selections The menu selections are not
189. vents Bit 2 1 Send alert for critical events 1 Bit 3 Reserved where lt statMask gt has the following bit definitions Bit O 1 Send alert when system transitions to a powered on state Bit 1 1 Send alert when system transitions to a powered off state Bit 2 1 Il Send alert when watchdog timer detects a system hang Bit 3 Reserved Alert Filter Properties The alert filter property group ID is cfgUserAdmin The object IDs are shown in Table B 5 Table B 5 Alert Filter Property Group and Object IDs Groupi D Object ID Object Default Value cfgUserAdmin cfgUserAdminPageEmailEnable FALSE cfgUserAdmin cfgUserAdminPageEmailAddress me Alert Test Commands You can test alerts using test commands The racadm command has subcommands that test the different types of alert interfaces These object ID sets cause the firmware to execute the subcommand with the option that indicates the test alert type to test The test message is preset in properties for each test alert type The types of alerts are email and trap The following subsection describes the command interfaces and the operation of the subcommand for each option Email Test Command Synopsis racadm testemail e i lt index gt racadm testemail e u lt username gt Alert Data Definitions The email alert contains the following information message including test message if a paging test event des
190. ver most DHCP servers require a client identifier token to be stored in the server s reservations table The client DRAC 4 for example has to provide that token during the DHCP negotiation phase In the case of RACs the DRAC 4 supplies the client identifier option as follows a one byte interface number 0 followed by a six byte MAC address Table 4 5 DRAC 4 NIC Settings Setting MAC Address Enable NIC On default Use DHCP For NIC IP Address Off default Use DHCP to Obtain DNS Server Address Static Preferred DNS Server Static Alternate DNS Server Static I P Address Static Gateway Static Subnet Mask Auto Negotiation Duplex Mode Network Speed Description Displays the MAC address of the DRAC 4 Enables the DRAC 4 NIC and activates the remaining controls in this group Causes Server Administrator to obtain the IP address for the DRAC 4 NIC from the Dynamic Host Configuration Protocol DHCP server deactivates the Static I P Address Static Subnet Mask and Static Gateway controls Causes the primary and secondary DNS server addresses to be obtained from the DHCP server rather than the static settings when TRUE Causes the IP address of the primary DNS server to be used when Use DHCP to Obtain DNS Server Address is FALSE Causes the IP address of the secondary DNS server to be used when Use DHCP to Obtain DNS Server Address is FALSE Specifies or edits the sta
191. vious bullet An indexed object entry is ignored by the cfg parser The user cannot specify which index is used If the index already exists it is used or else the new entry is created in the first available index for that group The racadm getconfig f lt filename gt cfg command places a comment in front of index objects which allows the user to see which comments are being used K NOTE The user may create an indexed group manually using the following command racadm config g lt groupName gt o lt anchored object gt i lt index 1 16 gt lt unique anchor name gt The line for an indexed group cannot be deleted from a cfg file The user must remove an indexed object manually using the following command racadm config g lt groupName gt o lt objectName gt i lt index 1 16 gt K NOTE A NULL string two characters directs the DRAC 4 to delete the index for the specified group To view the contents of an indexed group use the following command racadm getconfig g lt groupName gt i lt index 1 16 gt For indexed groups the object anchor must be the first object after the pair The following are examples of the current indexed groups cfgUserAdmin cfgUserAdminUserName lt USER_NAME gt cfgTraps cfgTrapsDest IpAddr lt IP_ADDRESS gt K NOTE Type racadm getconfig f lt myexample gt cfg This command builds a cfg file for the current DRAC 4 configuration This configuration file can be use
192. want to test K NOTE Only users with Test Alerts permission will have the Test Alert option available next to their names Deleting an Alert In the SNMP Alert List click Remove Alert next to the alert you want to delete Other Options The SNMP Alerts and Add Configure SNMP Alerts pages provide the buttons in Table 4 10 in the top right corner of the screen Table 4 10 SNMP Alerts Page Buttons Top Right Printe Prints the SNMP Alerts page Refresh Reloads the SNMP Alerts page Managing a Remote System This section provides instructions about how to perform the following systems management tasks to manage a remote system 1 Updating the DRAC 4 Firmware 1 Ensuring DRAC 4 Network Security Viewing System Information First Steps to Troubleshoot a Remote System Updating the DRAC 4 Firmware Use the Firmware Update page to update the DRAC 4 firmware to the latest revision The following data is included in the DRAC 4 firmware package 1 Compiled DRAC 4 firmware code and data Expansion ROM image Web based interface JPEG and other user interface data files Default configuration files K NOTE The firmware update retains the current DRAC 4 settings K NOTE Before beginning the firmware update you must first acquire the latest firmware version and save it on your local system For more information about how to update your DRAC 4 firmware remotely see your Dell Remote Access Controller 4 U
193. y configuration objects that were written out of how many total objects were in the cfg file getconfig Subcommand Description The getconfig subcommand allows the user to retrieve DRAC 4 configuration parameters on an individual basis or all the configuration groups may be retrieved and saved into a file Input Table A 5 describes the getconfig subcommand options K NOTE The f option is not supported for the serial telnet console Table A 5 getconfig Subcommand Options Option Description f The f lt filename gt or filename option causes getconfig to create the file lt filename gt It then reads all the configuration data from the DRAC 4 and places it into the file lt filename gt The created file is a format that can be used with the racadm config f lt filename gt command p The p or password option causes getconfig to include password information in the file for all passwords except for the user passwords which are stored encrypted and cannot be decrypted A cfgUserAdmPassword line is displayed as an indication that the password is present but the password text is not displayed g The g lt groupName gt or group option can be used to display the configuration for a single group The groupName is the name for the group used in the racadm cfg files If the group is an indexed group use the i option h The h or help option displays a list of all available configuration groups that you ca
194. y of the sensor for which you want an SNMP alert generated 3 Use Table 4 8 to decide which events you want to cause an SNMP alert Table 4 8 Severity Options Option Description Informational Select the check boxes in this column to cause the DRAC 4 to send an alert if the corresponding event listed under Alert Description occurs with a severity of Informational lowest severity Warning Select the check boxes in this column to cause the DRAC 4 to send an alert if the corresponding event listed under Alert Description occurs with a severity of Warning medium severity Severe Select the check boxes in this column to cause the DRAC 4 to send an alert if the corresponding event listed under Alert Description occurs with a severity of Severe highest severity Alert Lists the following events monitored by the DRAC 4 An alert specified as either informational warning or severe is sent when the event Description is triggered at the level of severity you selected in the check boxes to the left NOTE For information about how to manage events see the Server Administrator User s Guide Select All Monitors all of the sensors available on the system System Temperature Sensors Monitors the temperature sensors on the system System Voltage Sensors Monitors the voltage sensors on the system System Fan Sensors Monitors the system fan speed RPM System Miscellaneous Sensors Monitors other available s
195. ypass proxy server for local addresses box 5 Click OK twice Viewing Localized Versions of the Web Based Interface When using Internet Explorer or Netscape Navigator on systems running Microsoft Windows to view localized versions of the DRAC 4 Web based interface do the following 1 Open the Windows Control Panel and double click the Regional Options icon 2 Select the desired locale from the Your locale location drop down menu Installing the Sun J ava Plug In All browsers must have the supported Sun Java plug in 1 4 2 or later installed to use the DRAC 4 Console Redirection feature Installing the Sun J ava Plug In to Use Console Redirection Prior to using Console Redirection you must install the supported Sun Java plug in and also clear and disable the Java cache from the Java plug in control panel on Windows systems To clear the Java cache on a Windows operating system perform the following steps 1 Click Settings Control Panel J ava Plug in Control Panel 2 Click the Cache tab 3 Click Clear 4 Deselect the Enable Caching check box to disable cache 5 Click Apply 6 Close and restart the browser Installing the Sun J ava Plug In to Use Mozilla NOTE For a list of the latest supported J ava Virtual Machine JVM plug ins see the racread txt file on your Systems Management CD or at the Dell Support website at support dell com You must install Java plug in 1 4 2 or later to use the Mozilla Web
196. ystem sensors such as chassis intrusion Viewing Information About Existing Alerts Click an alert in the SNMP Alert List to display the following properties for existing SNMP alerts See Table 4 9 for descriptions K NOTE During the first 40 seconds after a DRAC 4 reset the DRAC 4 is synchronizing with the system BMC and the managed system service If an alert is generated during this time some of the values may be reported as unknown The time field contains the number of seconds since DRAC 4 startup After synchronization has completed all values are reported correctly Table 4 9 SNMP Alert Properties Property Description Enabled Displays Yes or No whether you have enabled SNMP alerts on the Add Configure SNMP Alerts page Destination IP If the Available link appears under Destination IP Address click the link to open the Add Configure SNMP Alerts page which Address enables you to configure a new alert Displays the destination IP address to which the corresponding alert is sent Click the IP address to open the Add Configure SNMP Alerts window Community Displays the SNMP community to which the Destination IP Address belongs Testing an Alert K NOTE You must have Test Alert permission to test an alert otherwise this option will not be available You can force an alert to be sent to the specified destination IP address In the SNMP Alert List click Test Alert next to the alert you

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