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Dell Compellent Series 40 Installation and Setup Guide

1. Enterprise Manager 5 5 Installation and Setup Guide 3 Wisma athi Configuring a Remote Data Collector Requirements 24 Installation Procedure 25 Disconnecting and Reconnecting a Remote Data Collector 28 Requirements 24 If installed and configured a remote Data Collector can activate a disaster recovery site if the primary Data Collector becomes unavailable Requirement Description Primary Data Collector License Before installing and configuring a remote Data Collector the primary Data Collector must be installed configured and started running The remote Data Collector connects to the primary Data Collector An Enterprise Manager Foundation license is required to install a remote Data Collector The same license is used for both the primary and remote Data Collectors Enterprise Manager Version Enterprise Manager 5 0 and above In addition the primary and remote versions must exactly match Enterprise Manager Username and password To connect the remote Data Collector to the primary Data Collector you must provide an existing Enterprise Manager username and password For Enterprise Managers running in Enhanced Security mode the user must be a member of the Administrator group For information on Enterprise Manager enhanced security see Using Enhanced Security on page 55 Note A remote Data Collector uses a flat file to store data That is there are no database options for a
2. In the bottom right of the properties display click Change Change any of the following Service User Type Select the user account type under which to run the Data Collector Options include Local Service Account Local User Account and Domain User Account The default is Local User Account Note If SMI Sis enabled and you want to manually manage SMI S users you must set up the Data Collector to run under either a Local User Account or Domain User Account and the account must have administrative privilege See Using the Dell Compellent SMI S Provider on page 91 for details Service User Domain If the Service User Type is Domain User Account enter the domain name for the user account Service User Name If the Service User Type is either Local User Account or Domain User Account enter the account user name Service User Password If the Service User Type is either Local User Account or Domain User Account enter the password for the account user name Enterprise Manager 5 5 Installation and Setup Guide Updating Data Collector Properties 6 Click Apply Changes gt To change Data Collector data source K Compellent Enterprise Manager Data Collector Setup OI xi File amp General Information Data Collector Service Properties Service User Type LocalUser Account v Network Service User Domain 23 SMTP Server Service User Name Administrator Service User Password r Reporting Configuration SMLS Data Sou
3. Replay profile Collection of Replay rules that can be used for creating a Replay replicating system Storage Center system being Replicated replication Copying data to a remote location online and in real time via the internet or a corporate leased line connection restore points Information stored by the Data Collector about the current state of Replications between Storage Centers including what volumes are being replicated to where what QoS node Replications are using and Source volume properties S SCSI Small Computer Systems Interface Collection of ANSI standards which define I O buses primarily intended for connecting storage devices to servers server Name representing the actual WWNs installed on the server Space Recovery Utility that recovers space that Windows reports as being used but is actually empty available space that can be used by Storage Center spare disk Disk reserved to replace a disk of same or smaller size in the event a disk in RAID 5 logical unit fails The controller rewrites the data from the failed disk to the replacement disk on the fly starting base price In Chargeback The actual amount of storage that the base price covers before the Department is charged for storage storage usage Amount of space consumed by volumes on the disk including Replays and RAID overhead synchronous replication Each write to the local site is written to the remote site before the appli
4. e User Name and Password Enter an Administrative Storage Center user name and password Click Finish Enterprise Manager 5 5 Installation and Setup Guide Installing Additional Enterprise Manager Clients Installing Additional Enterprise Manager Clients Install additional Enterprise Manager Clients as needed Follow the instructions in Installation Procedure on page 65 and Enterprise Manager Client Configuration on page 67 for each client you want to install 69 70 Enterprise Manager 5 5 Installation and Setup Guide T Installing and Registering Server Agents Introduction 72 Installing Server Agents 73 Completing Server Agent Setup for iSCSI HBAs 75 Configuring IPMI on Dell Compellent Hardware 76 71 Introduction 72 The Enterprise Manager Server Agent for Microsoft Windows is an optional utility that allows you to see server information as reported by a Windows operating system In addition the Server Agent allows you to e Recover unused storage space from Windows NTFS e Monitor and control Dell Compellent NAS and ZNAS servers For information on setting up and using a Dell Compellent NAS server refer to e Storage Center NAS Storage Solution Setup Guide e Storage Center NAS Storage Solution User Guide For information on setting up and using a Dell Compellent zNAS server refer to e Storage Center NAS Storage Solution Setup Guide e Storage Center zZNAS Storage Solution User Guide For information on co
5. 8 Reboot the server To change the default password for the IPMI ADMIN user 1 Browse to the IP address for the IPMI card 2 Enter the default username ADMIN and the default password ADMIN Control via IPMI 3 Click on User Management and select Change Password 4 Enter the following e New Password Enter the new password e Confirm Password Enter the new password Again 5 Click Apply 6 Click Logout to close the session Enterprise Manager 5 5 Installation and Setup Guide Configuring IPMI on Dell Compellent Hardware Generation 3 Hardware Platform To configure IPMI 1 Access the system BIOS Setup Utility by pressing the DEL key during the POST process 2 Use the arrow keys to select the Advanced tab at the top of the window The Advanced window appears 3 From the Advanced menu select IPMI The Advanced IPMI Configuration menu appears BIOS SETUP UTILITY gt Set LAN Configuration 79 4 Onthe menu select the Set LAN Configuration option The Advanced IPMI Configuration Set LAN Configuration menu appears BIOS SETUP UTILITY IP Address Source Static 5 Set the following e IP Address Set an IP address for IPMI e Subnet Mask Set the IP subnet mask for IPMI e Gateway Address Set the default gateway for IPMI e MAC Address Set the MAC address for IPMI Note The IPMI menu does not provide options for setting an IPMI username and password The default username i
6. Change User Security to Open A warning message appears b Click OK to switch to open security that is no security The Data Collector Service is restarted Security information for users is saved but not enforced If you switch back to enhanced security all user security settings are enforced See Using Enhanced Security on page 55 for details 47 gt To update users and user maps Note For information on managing users when the Data Collector is running with Enhanced security see Using Enhanced Security on page 55 1 Double click on the Data Collector icon amp 2 Click Properties If prompted to do so log in as an administrator and go to Using Enhanced Security on page 55 for information on managing users with enhanced security enabled 3 Click the User Viewer B Compellent Enterprise Manager Data Collector Setup _ Ol x File General Information Delete User Service Po ton ma f Anton Rozenson E Network Fred 5 SMTP Server Eri jflom Reporting Configuration molin newuser sM s pblack S pjwelter Storage Center Viewer ramasiserla ina User Viewer Delete User Map Log Viewer SeiiNnber Name _Host adress verion Sat Debug Loggers Change User Security to Enhanced OK Cancel B Help To delete a user a Select the user you want to delete and click Delete User A warning message displays b Click OK to delete the user T
7. Collector Listener 7342 Data Collector Web Services 8080 64 Enterprise Manager 5 5 Installation and Setup Guide Installation Procedure Installation Procedure Note Before installing Enterprise Manager Client make sure you exit all applications The Data Collector Website allows you to download installation files for the Enterprise Manager Client and Enterprise Manager Server Agent In addition the website displays Enterprise Manager client help as well as the Enterprise Manager user and setup guides 1 Go to the Enterprise Manager Data Collector Website The default location for the website is https lt dc_hostname_ip web index htm Replace lt dc_hostname_ip gt with the IP address for the server on which you installed the primary Data Collector ENTERPRISE manager Client Install Enterprise Manager Client Download the executable to install EM Client Enterprise Manager Web Help File Browse the help file for Enterprise Manager Enterprise Manager User Guide PDF View the User Guide for Enterprise Manager Server Agent Compellent Enterprise Manager Server Agent Download the Enterprise Manager Server Agent Installer Setup Guides Enterprise Manager Installation and Setup PDF View Setup Instructions Browse the Enterprise Manager Installation and Setup Guide Help File 2 Click Install Enterprise Manager Client 3 Click Run to start the installation If a security message prompts you to v
8. IP setup Username Password Enter the username and password for a user defined in the database that has administrator rights Click Next When the checkmarks are green click Next Click Finish Enterprise Manager 5 5 Installation and Setup Guide 5 Using Enhanced Security Introduction 56 Enhanced Security User Group Roles 57 Implementing Enhanced User Security 58 Managing Enhanced Security 59 55 Introduction Data Collector provides two levels of user security Open Open security mode is the default mode When running in open security mode all Enterprise Manager users have access to all Enterprise Manager functions New users can be created by an Enterprise Manager client when the client connects to the Data Collector Enhanced When running in enhanced security mode the Data Collector controls user access to Enterprise Manager functions and associated Storage Centers based on the group role to which a user is assigned a Viewer Creator or Administrator group New users as well as the associated Storage Centers can be created and managed only by the Data Collector Manager Note Before enabling enhanced security for the Data Collector make sure there is at least one user defined for the Data Collector When running the Data Collector in the default open security you can define a Data Collector user by installing and configuring an Enterprise Manager client and then connecting to the Data Collector See Installin
9. SMI S User Password i Debug Loggers Cancel E Hep Note For complete information on setting SMI S properties see Setting Up SMI S on page 94 45 gt To change Available Storage Centers 1 2 3 Double click on the Data Collector icon amp Click Properties If prompted to do so log in as an administrator In the left pane click Storage Center Viewer m Compellent Enterprise Manager Data Collector Setup E Ps ol x File amp General Information Available Storage Centers Clear System Data Serial Number a e i Storage Center 406 172 31 33 232 172 31 33 23205 02 02 i Storage Center 928 172 31 11 62 172 31 11 62 05 03 01 5 SMTP Server Storage Center 971 sn971 lab b 172 31 11 89 05 03 01 a Reporting Configuration Storage Center 990 sn990 lab b 172 31 9 131 05 02 03 SMS amp User ewer g Log Viewer Delete User Map Debug Loggers x gt Cancel B Help To delete an available Storage Center a Click on the Storage Center you want to delete and click Delete System A warning message displays b Click OK to the delete the Storage Center from the Data Collector To clear all data for a Storage Center a Click on the Storage Center for which you want to clear all data and click Clear System Data A warning message displays b Click OK to clear all data for the Storage Center To clear a user map to a Storage Center a Click on the Stor
10. accept the default or enter a rane valid port number and enter this same port Indicates whether the selected IP Address is active number on the Enterprise Manager Change Data Source Wizard dialog Default for SQL Server 2005 2008 is 1433 default for SQL Server 2005 Express is 3306 e Under IPALL set the TCP Dynamic port to blank and set the TCP Port to a valid port number f Click Apply and click OK to close the dialog 4 Enable TCP IP protocol a Click on Protocols for MSSQLSERVER or SQLEXPRESS for MS SQL Server 2005 Express Edition 21 b Right click on TCP IP and select enable 5 Restart SQL Server a Click SQL Server 2005 Services b Right click MSSQLSERVER or SQLEXPRESS for MS SQL Server 2005 Express Edition and click restart 6 Open the SQL Server Management Studio and select SQL Server and Windows Authentication Mode SQL 2005 Server Management Studio is available for download from the Microsoft website 7 Return to the Enterprise Manager Setup window and complete the Change Data Source Wizard Server Enter the DNS name or the IP address of the server that has the database installed Port Enter the number of the TCP port that was configured during the database TCP IP setup Username Password Enter the database server username and password that has system administrator SA rights 8 Click Next and go to Enter SMI S Server Properties on page 15 to continue the Data Collector setup
11. appears cancel the wizard 2 Copy the etc folder and all contents from the original primary Data Collector to the new primary Data Collector The default installed location for the etc folder is as follows C Program Files Compellent Technologies Compellent Enterprise Manager msaservice etc 3 Start the primary Data Collector on the new server 53 Migrating a Microsoft SQL Server Database 54 To migrate a Microsoft SQL Server 2005 2008 database used by the primary Data Collector follow these general steps 1 2 3 Back up the database on the original Microsoft SQL Server Perform a restore of the database on the new Microsoft SQL Server Once restored create a login of compmsauser Do not assign to a schema at this point Run the following query on the compmsadb sp_change_users_login update_one compmsauser compmsauser Once the query finishes update the Enterprise Manager Data Collector to point to the new database aoQq Oo Start the Data Collector Manager and click Properties Click Service to display Data Collector Service properties Click Change Data Source For the New Data Source select the data source type that matches the original database type and click Next Enter the following Server Enter the DNS name or the IP address of the server on which the migrated database resides Port Enter the number of the TCP port that was configured during the database TCP
12. remote Data Collector Enterprise Manager 5 5 Installation and Setup Guide Installation Procedure Installation Procedure 1 Download and unzip the Enterprise Manager 5 Data Collector Setup file from the Dell Compellent Customer Portal http customer compellent com and launch Setup exe The Welcome window appears Click Next The license agreement appears Click Yes to accept the license agreement The InstallShield Wizard Complete window appears Click Finish The Enterprise Manager Activation window appears Note Data Collector can be used for 30 days without activation 5 Enter the Product Key Note The Product Key must match the product key used by the primary Data Collector If you have internet access a Enter the Product Key provided by Dell Compellent b Select Activate over Internet c Click Activate Now If you do not have internet access Enter the Product Key provided by Dell Compellent Select Activate over Email Phone Contact Dell Technical Support services See http support dell com compellent Enter the Activation Number provided by support e Click Activate Now ao o 6 When the product key is accepted the Successful Activation window appears 25 26 7 Click OK The Data Collector Setup appears lt Compellent Enterprise Manager Data Collector Setup xj Select Data Collector Type Configure as Primary Data Collector Data Collector Service Properties Serv
13. server The the default Http port is 5988 the default Https port is 5989 9 Click Next K Compellent Enterprise Manager Data Collector Setup xi User Security Settings Security Type Open MM Users can create themselves but are limited to only view Storage Centers they have Admin access to A Help Back 10 Select to use Open no security or Enhanced secure security For Enhanced Security specify a username password to administer the Data Collector For complete information on using Enhanced security see Using Enhanced Security on page 55 11 Click Next The Data Collector folders and files are created and the Data Collector Service is started Enterprise Manager 5 5 Installation and Setup Guide Installing the Primary Data Collector B gt Compellent Enterprise Manager Data Collector Setup LX Create folders on File System Start Data Collector Service Go to the Data Collector Web Site to install Client and Data Collector https 72 20 17 133 3033Wwebsindex htm Note The Client can be installed on machines different than the Data Collector Note It may take a couple minutes for the Data Collector Web Site to Start 12 Note the location of the Data Collector Website You can install Enterprise Manager Clients and Enterprise Manager Server Agents from the website For complete information on using the website see Using the Data Collector Website on page 87 13 Click Next 1
14. the Enterprise Manager client For details see the Enterprise Manager User Guide or online help 4 Click OK gt To minimize Server Agent Manager To minimize Server Agent e Click Minimize Server Agent is returned to the System Tray gt To exit Server Agent Manager To exit Server Agent e Click Exit When prompted to confirm the exit click Yes Enterprise Manager 5 5 Installation and Setup Guide 9 Using the Data Collector Website Introduction 88 Updating Enterprise Manager Software 89 Introduction 88 The Enterprise Manager Data Collector Website is set up automatically when a primary Data Collector is installed on a server The default location of the website is as follows https lt EMDC_IP_ADDRESS gt lt EMDC_Web_Server_Port gt web index htm Variable Description EMCD_IP_ADDRESS server The IP address of the Enterprise Manager Data Collector EMDC_Web_ Server_Port omit the port The web server port If the default port 443 is used you can The website allows you to Update Enterprise Manager clients to the same software version as the installed Data Collector View webhelp for the Enterprise Manager client Update Enterprise Manager server agents to the same software version as the installed Data Collector View the PDF of Enterprise Manager Setup Guide View the PDF of the Enterprise Manager User Guide Enterprise Manager 5 5 Installation and Setup Guide Updating E
15. the InstallShield Wizard for Compellent Enterprise Manager Data Collector pellent Enterprise Manager Data Collector on your InstallShield 11 12 2 Click Next The license agreement appears License Agreement read the fol Pl Install icense agreement carefully oll bar to view End User License Agreement Compellent Technologies Inc Software NOTICE TO USER THIS IS ALEGAL AGREEMENT BETWEEN YOU THE END USER AND COMPELLENT TECHNOLOGIES INC COMPELLENT BY INSTALLING OR USING THIS SOFTWARE YOU ACKNOWLEDGE THAT YOU HAVE READ THIS END USER LICENSE AGREEMENT EULA THAT YOU UNDERSTAND IT AND THAT YOU AGREE TO BE BOUND BY ITS TERMS IF YOU DO NOT AGREE TO THE TERMS OF THIS EULA PROMPTLY CLICK CANCEL BELOW 1 License Grant Subject to the terms and conditions of this EULA Compellent hereby grants you a nonexclusive nontransferable limited license to use the copy of the software and any related documentation included therewith collectively the Software without the right to sublicense the Software solely for your internal use on a single computer or workstation that is 3 Click Yes to accept the license agreement The InstallShield Wizard Complete window appears Installs InstallShield Wizard Complete rd ha ully installed Compellent Enterprise Manager Data Collector Cancel Enterprise Manager 5 5 Installation and Setup Guide Installing the Primary Data Collector 4 Cli
16. 4 Click Finish You are finished installing the Data Collector The Data Collector Manager icon 8 appears in the task bar 17 Adding an Environment Path for Java In some installations the Data Collector Service fails to start after installation is complete This can occur when the Data Collector is re directed to use an older version of Java that was installed prior to the Data Collector installation To correct the problem update the system PATH environment variable to point to the new version of Java To update the PATH environment variable 1 Go to My Computer gt Properties gt Advanced gt Environmental Variables gt System Variables gt Path 2 Inthe PATH variable add the path to the correct version of Java c Program Files Java jre6 bin Separate the java path from other paths using the semicolon 3 Click Apply to save changes to the Path variable The change to the variable takes effect immediately 18 Enterprise Manager 5 5 Installation and Setup Guide Database Configuration Database Configuration Follow the instructions for the database you are using If you select this type of database Turn to Flat file No additional configuration is required MySQL 4 1 To configure MySQL 4 1 on page 19 MySQL 5 0 or MySQL 5 1 To configure MySQL 5 0 or MySQL 5 1 on page 20 MS SQL Server 2005 To configure Microsoft SQL Servers 2005 MS SQL Server 2008 2008 on page 21 MS SQL Server 2005 Express
17. 85 To minimize Server Agent Manager 86 To exit Server Agent Manager 86 Using the Data Collector Website Introduction 88 Updating Enterprise Manager Software 89 Using the Dell Compellent SMI S Provider About SMI S 92 Dell Compellent SMI S Provider 92 Dell Compellent Supported SMI S 1 4 Profiles 93 Setting Up SMI S 94 To select the Data Collector Service User Type 94 To set SMI S properties 95 To enable a domain or local user account to log on as a service 96 Manually Managing Pegasus Users 97 Toaddauser 97 To remove a user 97 Supported Storage Management Applications 98 To enable HP Storage Essentials to discover the Dell Compellent SMI S Provider 98 Glossary 99 vi Enterprise Manager 5 5 Installation and Setup Guide Preface Purpose Enterprise Manager allows an administrator to view and manage one or more Storage Centers This guide describes how to install and set up Enterprise Manager Related Publications While using this guide to install and set up Enterprise Manager you may also want to refer to the following related publications e Storage Center Enterprise Manager User Guide Describes how to use Enterprise Manager to view and manage one or more Storage Centers as well as generate and view charts and reports on Storage Center usage statistics In addition describes how to use Remote Instant Replay to replicate Replays to one or more Storage Centers e Storage Center System Manager User Guide Describes how
18. Click Debug Loggers pg Compellent Enterprise Manager Data Collector Setup Eo 10 x File amp General Information F Data Manager Database Management Service IF lo Usage Gathering IO Usage Data I Network F Storage Usage Gathering Storage Usage Data B SMTP Server F Replication Gathering Starting Validating Replications F DR Recovery amp Restore Replication DR Recovery Restore ee User I Move amp Load Replication Move amp Load Status OQ SMiS F Server Agent Server Agent stats gathering and Space Recovery Storage Center Viewer I Chargeback Chargeback Setup Running amp User Viewer F Thresholding Threshold Alerting Setup Checking Log Viewer F Automated Reports Automated Report Generation F Phone Home Phone Home Usage F Storage Center Storage Center Objects F SMI S Communication between Data Collector and SMI S Provider F Event Manager Enterprise Manager Event Creation F VmWare SRM Requests from the YmWare SRM Application F Remote Data Collector Requests to from the Remote Data Collector F Storage Center Communication Connecting to and logging into Storage Center I Web Server Web Services Running the Web Server and Web Services F Compellent API Requests and responses to the Compellent API I API XML Web Services Compellent API XML Web Services Requests amp Responses F Stats Timer Prints Timers for gathering stats Change 4 Click Change and enable or disable the one or more logs as directed by a Co
19. Edition MS SQL Server 2008 Express Edition gt To configure MySQL 4 1 1 2 3 Exit the Enterprise Manager Setup Make sure that you have administrator rights for remote servers preferably root user Replace the current mysql jar file with a new mysql jar file To do this from a web browser go to the following location http dev mysql com downloads connector j to find the current Connector J download Download the tar or zip JDBC driver for MySQL Unzip the JDBC driver Change the name of the jar file from mysql connector java lt version gt bin jar to mysql jar Replace the current mysql jar file in C Program Files Compellent Technologies Compellent Enterprise Manager msaservicellib with the mysql jar file you downloaded Restart the Enterprise Manager Setup application by double clicking on it or entering in a command line For example C Program Files Compellent Technologies Compellent EnterpriseManager msaservice EnterpriseServiceSetup exe Return to the Enterprise Manager Setup window and complete the Change Data Source Wizard Server Enter the DNS name or the IP address of the server that has the database installed 19 20 Port Enter the number of the TCP port that was configured during the SQL TCP IP setup The default for MySQL 4 1 is 3306 Username Password Enter the username and password for a user defined in the database that has administrator rights 10 Click Next an
20. Overview gt To perform a first time installation of Enterprise Manager The process for performing a first time installation of all Enterprise Manager components consists of these steps Installation Step Description Optional Installing database software for the primary Enterprise Manager Data Collector Installing a primary Enterprise Manager Data Collector and configuring the Data Collector database See Installing and Configuring a Primary Data Collector on page 9 See Installing and Configuring a Primary Data Collector on page 9 Optional Installing a remote Data Collector that connects to the primary Data Collector See Installing and Configuring a Remote Data Collector on page 23 Installing and configuring one or more Enterprise Manager Clients on a Windows workstation Optional Installing Enterprise Manager Server Agent for Microsoft Windows on all Windows servers See Installing and Configuring Enterprise Manager Clients on page 63 See Installing and Registering Server Agents on page 71 Optional Enable and implement enhanced security See Using Enhanced Security on page 55 gt To upgrade Enterprise Manager 5 4 to a newer version of Enterprise Manager If your current Enterprise Manager is version 5 4 or above follow these general steps for upgrading Enterprise Manager Installation Step Upgrade the primary Enterprise Manager Data Collector D
21. Set properties for Server Agent See To set Server Agent SB Properties Manager properties on page 85 To set Server Agent Manager properties 1 Double click the Server Agent Manager icon amp 2 Click Properties The Server Agent Manager Properties appear Server Agent Service Socket Listening Port 27359 I Enabled Enhanced Debugging Data Collector Host IP Address cristall2 Web Services Port 8080 V Automatically Manage on Storage Center IPMI Interface IPMI IP Address 172 31 13 22 IPMI User Name ADMIN IPMI User Password eesse 3 To register the server agent with the Enterprise Manager Data Collector enter the following Socket Listening Port Enter the socket listening port for the Server Agent Service The default is 27355 Enable Enhanced Debugging Enable enhanced debugging only when instructed to do so by Copilot Services Host IP Address Enter the host name or IP address of the Data Collector 85 86 Web Service Port Enter the web service port for the Data Collector The default is 8080 Automatically Manage on Storage Center Select this checkbox to automatically create and manage the server on the Storage Center For Dell Compellent NAS server only IPMI IP Address Enter the IP address of the IPMI interface card IPMI User Name Enter the IPMI username IPMI Password Enter the IPMI password Note Alternately you can register a Server Agent via
22. Storage Center Enterprise Manager 5 5 Installation and Setup Guide Compellent Enterprise Manager 5 5 Installation and Setup Guide 680 028 010 Revision Date Description A March 2011 Initial release B April 2011 Updated to include new locations for contacting Dell technical support downloading product manuals as well as miscellaneous corrections This edition obsoletes all previous revisions Disclaimers Information in this document is subject to change without notice Trademarks and Copyright Trademarks used in this text Dell the DELL logo and Compellent are trademarks of Dell Inc Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own 2011 Dell Inc All rights reserved Contents Preface Purpose vii Related Publications vii Contacting Dell Support Services vii Welcome Introduction 2 Installation Requirements 3 Installation and Upgrade Process Overview 5 To perform a first time installation of Enterprise Manager 5 To upgrade Enterprise Manager 5 4 to a newer version of Enterprise Manager 5 Special Instructions for Installing on 64 Bit Machines 6 Information Required During Installation 7 Installing and Configuring a Primary Data Collector Introduction 10 Installing the Primary Data Collec
23. age Center for which you want to delete a user map b Click on the user for which you want to delete the user map and click Delete User Map A warning message displays c Click OK to clear the user map Enterprise Manager 5 5 Installation and Setup Guide Updating Data Collector Properties gt To change Data Collector user security Note For details on using Data Collector Enhanced security see Using Enhanced Security on page 55 1 Double click on the Data Collector icon amp 2 Click Properties If prompted to do so log in as an administrator 3 In the left pane click User Viewer B Compellent Enterprise Manager Data Collector Setup File lel Es amp General Information Service IP Network 23 SMTP Server Reporting Configuration Q sMI s Storage Center Viewer User Viewer D Log Viewer Debug Loggers Anton Rozenson Fred amirhp jflom molin newuser pblack pjwelter ramasusarla __Serialumber Neme Host IPAddress version status Change User Security to Enhanced Delete User Map x Cancel B Help To change user security from Open to Enhanced a Click on Change User Security to Enhanced A warning message appears b Click OK to switch to enhanced security The Data Collector Service is restarted See Using Enhanced Security on page 55 for details To change user security from Enhanced to Open a Click
24. ages the Dell Compellent SMI S Provider and the Pegasus CIM Server no additional installation is required You can configure SMI S so that the Data Collector automatically sets up and manages one Pegasus user or you can choose to manually manage Pegasus CIM server users Enterprise Manager 5 5 Installation and Setup Guide Dell Compellent Supported SMI S 1 4 Profiles The following SMI S profiles are supported Server e Array e Block Services e FC Target Ports iSCSI Target Ports e Physical Package e Access Points e Block Server Performance e Disk Drive Lite e Software e Masking and Mapping e Extent Composition e Multiple Computer System e Thin Provisioning About SMI S 93 Setting Up SMI S The Dell Compellent SMI S Provider is set up via the Enterprise Manager Data Collector Manager properties SMI S can be set up during the Data Collector installation or at a later time Setting up the Dell Compellent SMI S provider consists of setting the following Data Collector Manager properties e On the General properties tab select the Service User Type for the Data Collector Service The User Type you select determines the options that are available for managing Pegasus users To automatically add and manage a Pegasus user run the Data Collector as either a Domain User Account or a Local User Account To manually manage Pegasus users run the Data Collector as a Local Service Account the default e Onthe SMI S p
25. anaging Pegasus Users on page 97 for details Local User Account or Domain User Account Select this option to run the Data Collector under a specific user account The account must have administrative privileges and be able to log on as a service See To enable a domain or local user account to log on as a service on page 96 Note these account types allow the Data Collector to automatically add and manage a Pegasus user to the Pegasus server 4 Click Apply Changes To set SMI S properties 1 Inthe Data Collector Properties window click SMI S to display SMI S properties m Compelient Enterprise Manager Data Collector Setup a oj xj File SMI S Server Configuration amp General Information Service M Enable SML S Server m Network Use SMI S Server S Use Https for SMI S Server C EI SMTP Server SMI S Server Http Port Reporting Configuration SMI S Server Https Port E55 M Manually Manage Users See Enterprise Manager Setup Guide The SMI S User must be a valid Administrator us nnections x r C Storage Center Viewer The SMI S User must be a valid User on this server that c amp User Viewer acts paeem O Log Viewer SMI S User Password E Debug Loggers as a service Cancel B Help 2 Click Change Select SMI S properties Enable SMI S Server Select this option to enable SMI S When enabled the Data Collector installs and starts the Pegasus
26. assword Administrator v Note Change Password is checked by default 6 Enter and confirm the new password and click Modify A window appears reporting success or any errors encountered Enterprise Manager 5 5 Installation and Setup Guide 8 Using Server Agent Manager Introduction 84 Using Server Agent Manager Controls 85 Introduction 84 Server Agent runs as a service that automatically starts when Windows is started After installing the Enterprise Manager Server Agent the Server Agent Manager icon amp appears in the Windows System Tray Use the Server Agent Manager to manage the Server Agent service To open the Server Agent Manager e Double click the Server Agent Manager icon amp or e Select Server Agent Manager from the Windows Start menu The Server Agent Manager appears Enterprise Manager Server Agent Runing a lt sCS gt Start P Stop Refresh 3 Properties Version 5 3 1 21 Status Message Area Control Buttons Version and Host Name Enterprise Manager 5 5 Installation and Setup Guide Using Server Agent Manager Controls Using Server Agent Manager Controls With the Enterprise Manager Server Agent Manager you can e View Server Agent Status e Start and stop Server Agent service e Set Server Agent properties Press To Stop Server Agent Ea Stop Start Server Agent gt Start Refresh the display w Refresh
27. ation 3 hardware The next subsections explain how to configure the IPMI card and change the default ADMIN password on both hardware platforms Generation 2 Hardware Platform To configure IPMI 1 Access the system BIOS Setup screen by pressing the DEL key during the POST process The Main BIOS window appears System Time 2 Use the arrow keys to select the Advanced tab at the top of the window The Advanced window appears 76 Enterprise Manager 5 5 Installation and Setup Guide Configuring IPMI on Dell Compellent Hardware gt Boot Features From the Advanced menu arrow down and click IPMI The IPMI window appears On the IPMI window scroll down and select the IPMI LAN Configuration option The IPMI Lan Configuration window appears ULAN Tagging Set the following e VLAN Tagging Enable or disable as appropriate for your site e VLAN ID Set a value appropriate for your site IP Address Set an IP address for IPMI e IP Subnet Mask Set the IP subnet mask for IPMI e Default Gateway Set the default gateway for IPMI e MAC Address Set the MAC address for IPMI 77 Note The IPMI menu does not provide options for setting an IPMI username and password The default username is ADMIN and the default password is ADMIN 6 Press F10 to Save and Exit The Setup Confirmation window appears Setup Confirmation Save configuration changes and exit now Wes No 7 Click Yes to save your changes
28. ble space minus used space H HBA Host Bus Adapter An I O adapter that provides connectivity from a server to the Storage Center IO input output Moving data into a system memory and moving data from system memory to another location IO pending Number of IO operations that are currently in the queue to be run for an object IO usage Speed at which data is being transferred iSCSI Specification that defines the encapsulation of SCSI packets over Ethernet using the TCP IP transport protocol L latency Delay in data transmission measured in milliseconds 101 102 management controller In a clustered controller environment the controller that is communicating with the server migrate volume Copies data to a new volume and then erases the original volume Migrate has the same effect as moving a volume mirror volume Copies volume data to the remote site and maintains updates between the local volume and the remote volume until the mirror is manually broken N NAT Network Address Translation Also known as network masquerading or IP masquerading NAT involves rewriting the source or destination addresses of IP packets as they pass through a router or firewall Most systems use NAT to enable multiple hosts on a private network to access the Internet using a single public IP address O object Logical components of a Storage Center such as a system volume folder volume server and so
29. cation receives an I O complete message The local volume and remote volume are fully synchronized at all times This redundancy ensures a near zero loss of data and very quick recovery times from failures at the local site Enterprise Manager 5 5 Installation and Setup Guide T target system Storage Center to which volumes are being replicated threshold alert definition Defines the event or condition that triggers an alert threshold alert object Defines what logical objects are monitored such as a system volume folder or volume total available space Same as Available Space total storage Actual Space plus the amount of space taken up by RAID overhead total storage space Amount of space the volume takes of actual disk space including RAID overhead U unassigned disks Disks not yet managed by the Storage Center Unassigned disks are not available for use by the Storage Center used space Storage written to by servers or consumed in Replays used space growth rate Average amount of additional storage consumed per day in GB If number is negative storage is being reclaimed for reuse V volume A virtual disk drive A volume is created through and managed by Storage Center software W WBEM Web Based Enterprise Management Defines protocols for the interaction between systems management infrastructure components implementing CIM a concept of DMTF management profiles that allows definin
30. ck Finish The Enterprise Manager Data Collector Setup appears K Compellent Enterprise Manager Data Collector Setup Eg Activate Enterprise Manager License Product Key Product Key is in the format JOGGG 00C00GCIGCOCGCCOGGCC and requires hyphens Activate over Internet Activate over Email Phone Confirmation Number Call 1 866 397 8673 to activate via phone The Product Key is required Note Data Collector can be used for 30 days without activation 5 Enter the Product Key If you have internet access a Enter the Product Key provided by Dell Compellent b Select Activate over Internet c Click Next If you do not have internet access Enter the Product Key provided by Dell Compellent Select Activate over Email Phone Contact Dell Product Support see http support dell com compellent Enter the Activation Number provided by support Click Next oaoa ao 13 14 When the product key is accepted the Data Collector Setup appears K Compellent Enterprise Manager Data Collector Setup x Select Data Collector Type Configure as Primary Data Collector C Configure as Remote Data Collector Connect to Primary Data Collector for Disaster Recovery Data Collector Service Properties Service User Type Local Service Account Client Listener Port r342 Web Service Port foso Web Server Api Services Port s033 Data Source Type File System 6 Select the followi
31. clude RAID overhead actual space Amount of active space plus Replay space assigned disks Disks that have been assigned to a folder and are part of the Dell Compellent page pool async asynchronous replication A write is written to the local system then queued for delivery to the remote system If the local system fails before the write is delivered it is possible that writes will not be delivered to the remote system available space Amount of total storage available on all drives B bandwidth Amount of data that can be sent to or from Storage Center per internal time base price Agreed upon price for basic storage BE back end Connection between controller and disks 99 100 C cache A high speed memory or storage device used to reduce the time required to read data from or write data to a lower speed memory or device CHAP Challenge Handshake Authentication Protocol An option for authentication of iSCSI communications particularly between two Storage Centers when replicating over iSCSI CIM Common Information Model A conceptual schema that defines how storage area networks are represented as a common set of objects and relationships between them Client Enterprise Manager component that manages and displays Storage Centers D Data Collector Enterprise Manager component that runs in the background on a server collecting information on all Storage Center systems connected to the serv
32. configure MySQL 4 1 on page 19 or To configure MySQL 5 0 or MySQL 5 1 on page 20 and follow the configuration steps for the database you have selected Exit the Data Collector setup a 2 Goto To configure Microsoft SQL Servers 2005 2008 on Editions page 21 and follow the configuration steps for the database you have selected 7 Click Next Compellent Enterprise Manager Data Collector Setup xi SMI S Server Properties M Enable SMI S Server SMI S Server Http Port 5988 SMI S Server Https Port 5989 8 Enter SMI S Server Properties For information on setting up and using SMI S see Using the Dell Compellent SMI S Provider on page 91 Enable SMI S Server Select this option to enable SMI S When enabled the Data Collector installs and starts the Pegasus service Note that the Pegasus service runs as a separate task from the Data Collector therefore when the Data Collector is stopped the Pegasus service is not automatically stopped Use SMI S Server SLP Service Select this option to force the Pegasus server to use the Service Location Protocol SLP to broadcast the availability of the server The default is not to use SLP 15 16 Use Https for SMI S Server Connections Select this option to force the Pegasus server to use Https for connections The default is to not use Https When enabled specify the Https port for the SMI S server When disabled specify the Http port to use for the SMI S
33. d go to Enter SMI S Server Properties on page 15 to continue the Data Collector setup To configure MySQL 5 0 or MySQL 5 1 1 In the Data Source Type field select MySQL 5 0 or MYSQL 5 1 Do not press Next at this time Exit the Enterprise Manager Setup Make sure that you have administrator rights from remote servers preferably root user Enter the following commands from the mysql admin tool where root is the name of the admin user UPDATE mysql user SET Create_view_priv Y WHERE User root UPDATE mysql user SET Show_view_priv Y WHERE User root UPDATE mysql user SET Create_routine_priv Y WHERE User root UPDATE mysql user SET Alter_routine_priv Y WHERE User root UPDATE mysql user SET Create_user_priv Y WHERE User root FLUSH PRIVILEGES You must replace the current mysql jar file with a new mysql jar file To do this from a web browser go to the following location http dev mysql com downloads connector Jj Download the tar or zip JDBC driver for MySQL Unzip the JDBC driver Change the name of the jar file from mysql connector java lt version gt bin jar to mysql jar Replace the current mysql jar file in C Program Files Compellent Technologies Compellent Enterprise Manager msaservicellib with the mysql jar file you downloaded 10 Restart the Enterprise Manager Setup application by double clicking on or entering ina command line C Program Files Compellent Technologies Co
34. d password for a user defined in the database that has administrator rights 8 Click Next and specify the historical data from the current database you want to move to the new database 9 Click Finish Enterprise Manager 5 5 Installation and Setup Guide Updating Data Collector Properties gt To update server port usage Compellent Enterprise Manager Data Collector Setup PN File amp General Information Server Port Usage Service Web Service Port poo Client Listener Port 7342 5 SMTP Server Web Server Api Services Port 443 Reporting Configuration Advanced Network Configuration M Use Proxy Server SMS ProxyServerIPAddress Hostname Storage Center Viewer proxy Server Port mooo amp User Viewer WM Automatically Select Network Adaptor Log Viewer Available Network Adaptors 172 20 13 100 AMD PCNET Family PCI Ethernet Adapter Dete Debug Loggers I Use Alternative Phone Home Alternative Phone Home IP Address Test Alternative Phone Home aa mau Double click on the Data Collector icon amp _ Click Properties If prompted to do so log in as an administrator Click Network A WO N In the bottom right of the properties display click Change Web Service Port Enter the port for the web service The default is 8080 Client Listener Port Enter the port at which the Data Collector Manager listens for the client The default is 7342 Web Server API Services Port Enter a por
35. data Data can be stored using any of the following Database Installation Instructions Flat file No database installation required MySQL 4 1 or 5 0 or 5 1 Microsoft SQL Server 2005 or Microsoft SQL Server 2005 Express Microsoft SQL Server 2008 or Microsoft SQL Server 2008 Express Complete installation before installing Data Collector Note The database option for storing data can be changed after installation For information on changing the Data Collector database after installation see To change Data Collector data source on page 37 for details Installation Procedure Installing and configuring the primary Data Collector includes these steps 1 If necessary install database software If you already have database software installed or if you want to use a flat file for storing data skip this step Otherwise install the database software you want to use for creating the Data Collector database 2 Install the primary Data Collector 3 Configure the database and complete the Data Collector installation Enterprise Manager 5 5 Installation and Setup Guide Installing the Primary Data Collector Installing the Primary Data Collector 1 Download unzip and launch the Enterprise Manager Data Collector Setup file from the Dell Compellent Customer Portal http customer compellent com The Welcome window appears Compellent Enterprise Manager Data Collector InstallShield Wizard Welcome to
36. e of a single drive Single parity RAID levels are vulnerable to data loss until the failed drive is rebuilt the larger the drive the longer the rebuild will take Dual parity gives time to rebuild the array without the data being at risk if a single additional drive fails before the rebuild is complete RAID 10 Data is striped across available disk drives and mirrored providing data availability and improved performance Maintains a minimum of one full copy of all data on the volume RAID 10 provides optimum Read Write performance increased probability of withstanding multiple failures and the quickest restoration of data redundancy Fault tolerance such that if some disks fail all or part of the data stored by the array is not lost The cost of providing this feature is most typically increased disk space RAID 10 requires a duplication of the entire data set RAID 5 5 and 5 9 contain an error correcting algorithm stored on the array Remote Instant Replay Point in time copy of a volume over a distance to a remote site The sites can be active active with bidirectional remote copies that can either have matched or split intervals Replay Fully usable copy of data that contains an image of the data as it appeared at the point in time at which the copy was initiated Replay space Amount of space that is not actively being used by a volume and is contained in its replays This number does not include RAID overhead 103 104
37. elect Enable Phone Home for each Storage Center to Phone Home data Select the data to phone home IO Usage Storage Usage Replication Usage Click OK to close the dialog Enterprise Manager 5 5 Installation and Setup Guide Migrating the Primary Data Collector Migrating the Primary Data Collector You can migrate the primary Data Collector to a different server by following these general steps 1 Install the primary Data Collector on the server to which you want to migrate the Data Collector a j Download and unzip the Enterprise Manager 5 installation files from the Dell Compellent Customer Portal http customer compellent com and launch Setup exe Click Data Collector The Welcome window appears Click Next The license agreement appears Click Yes to accept the license agreement The InstallShield Wizard Complete window appears Click Finish The Enterprise Manager Activation window appears Enter and activate the Product Key Use the same product key as the original primary Data Collector When the product key is accepted the Successful Activation window appears Click OK The Data Collector Setup appears Select Data Collector options that match the selections for the original primary Data Collector Make sure you opt to install as a primary Data Collector and that the Data Source Type matches the Data Source Type of the original primary Data Collector Click Next When the wizard for setting up the database
38. er Data Instant Replay Captures a point in time copy PITC of a volume based on defined intervals providing the ability to roll back a volume to a previous point in time Data Progression Automatically migrates data to higher or to lower performance devices based on data access requirements deduplication Copies only the changed portions of the replay history on the source volume rather than all data captured in each replay destination system Storage Center system that volumes are being replicated to same as the Target System disk folder A collection of physical disks that can be assigned attributes by the user Performance is improved by maximizing the number of disk drives in a folder Volumes draw storage from disk folders Folders may be associated with multiple page pools DMTF Distributed Management Task Force An industry organization that develops maintains and promotes standards for systems management in enterprise IT environments Enterprise Manager 5 5 Installation and Setup Guide E enclosure A physical enclosure that provides a single interface power and cooling to multiple disks Also known as Just a Bunch of Disks JBOD F FC Fibre Channel High speed fully duplexed serial communication protocol permitting data transfer rates of up to 8 Gigabits per second with a roadmap extending up to 10 Gigabit FE front end Connection between controller and server free space Total availa
39. erify the installation click Run again Compellent Enterprise Manager Client InstallShield Wizard InstallShield 65 4 Click Next The License Agreement window displays Compellent Enterprise Manager Client InstallShield Wizard License Agreement Please read the foll ement Use the scroll bar to view Compellent Technologies Inc Software NOTICE TO USER THIS IS A LEGAL AGREEMENT BETWEEN YOU THE END USER AND COMPELLENT TECHNOLOGIES INC COMPELLENT BY INSTALLING OR USING THIS SOFTWARE YOU ACKNOWLEDGE THAT YOU HAVE READ THIS END USER LICENSE AGREEMENT EULA THAT YOU UNDERSTAND IT AND THAT YOU AGREE TO BE BOUND BY ITS TERMS IF YOU DO NOT AGREE TO THE TERMS OF THIS EULA PROMPTLY CLICK CANCEL BELOW 1 License Grant Subject to the terms and conditions of this EULA Compellent hereby grants you a nonexclusive nontransferable limited license to use the copy of the software and any related documentation included therewith collectively the Software without the right to sublicense the Software solely for your internal use on a single computer or workstation that is compatible with the Software You may not nor may you permit any third party to loan lease distribute transfer or make available the Software to any third party nor modify or remove any proprietary rights notices in the Software decompile disassemble reverse engineer or otherwise attempt to create the source code for the Software Except a
40. escription See Installing and Configuring a Primary Data Collector on page 9 There is no need to uninstall the previous version of the Enterprise Manager Data Collector just run the Enterprise Manager Data Collector installation package on the Data Collector Server Optional Upgrade the remote Data Collector that connects to the primary Data Collector Upgrade all Enterprise Manager Clients on Windows workstations See Installing and Configuring a Remote Data Collector on page 23 There is no need to uninstall the previous version of Enterprise Manager Data Collector just run the Enterprise Manager Data Collector installation package on the Data Collector Server Go to the Enterprise Manager Data Collector Website to download updates for Enterprise Manager clients See Updating Enterprise Manager Software on page 89 Upgrade all Enterprise Manager Server Agents for Microsoft Windows on all Windows servers Go to the Enterprise Manager Data Collector Website to download updates for Enterprise Manager Server Agents See Updating Enterprise Manager Software on page 89 Special Instructions for Installing on 64 Bit Machines If you are installing Data Collector or Enterprise Manager Client on a 64 bit machine follow these additional instructions Note Only AMD64 compatible 64 bit processors including Intel 64 are supported by Enterprise Manager Itanium 64 is not supported 1 During installation on a 64 bi
41. etor change Storage Center Mappings for a user 1 2 3 4 Double click on the Data Collector icon Q Click Properties and log on to the Data Collector as an administrator Click User Viewer tab Click on the user for whom you want to set Storage Center mappings and click Set Storage Center Mappings 59 60 Note You can set or change Storage Center mappings only for users that belong to the 5 Viewers group Users that belong to either the Administrator or Creator groups manage their own Storage Center mappings via the Enterprise Manager client Select the Storage Centers for the user and click OK To change the user group for a Data Collector user 1 2 3 4 6 Double click on the Data Collector icon amp Click Properties and log on to the Data Collector as an administrator Click User Viewer tab Select the user you want to modify and click Modify User User Dialog xi User Group a8 Administrator B Help Cancel o Select the following Require Password Change on Next Login Select this option to require the user to change the password at next login User Group Select the user group for the user Viewer Creator or Administrator The default is Viewer For information on Enterprise Manager user groups see Enhanced Security User Group Roles on page 57 Click OK To change a user password A OO N Double click on the Data Collector icon amp Click Properties and lo
42. g and Configuring Enterprise Manager Clients on page 63 56 Enterprise Manager 5 5 Installation and Setup Guide Enhanced Security User Group Roles Enhanced Security User Group Roles The following table shows the Data Collector access capability of the three user group roles Capability Viewer Creator Administrator View Storage Center Data a View Chargeback Data E z View Automated Reports m m View Threshold Alert 7 be m View Server Agent Information 7 7 m Manage Storage Centers 7 Manage Replications a a Manage Automated Reports E m Manage Chargeback 7 E Manage Server Agent Information E m Manage Threshold Alerts m a Manage Data Collector Properties Ls Manage Phone Home Properties m Manage Data Collector Users m 57 Implementing Enhanced User Security 58 gt To enable enhanced security Note Before enabling enhanced security make sure you have already created at least one 1 2 3 4 5 Data Collector user via an Enterprise Manager client To do so install an Enterprise Manager client and then create a new user See Installing and Configuring Enterprise Manager Clients on page 63 Double click on the Data Collector icon amp Click Properties The Enterprise Manager Setup window appears Click User Viewer Click Change User Security to Enhanced A warning message appears Click Yes to change to enhanced security and restart the Data Collector serv
43. g on to the Data Collector as an administrator Click User Viewer tab Select the user for which you want to change the password and click Change Password Enterprise Manager 5 5 Installation and Setup Guide Managing Enhanced Security gt User Dialog Eg Changing Password for User Fred New Password Confirm Password IV Require Password Change on Next Log in 25 Cancel Po 5 Select the following New Password Enter a password for the user Confirm Password Re enter the user password Require Password Change on Next Login Select this option to require the user to change the password at next login 6 Click OK To delete a user 1 Double click on the Data Collector icon amp Click Properties and log on to the Data Collector as an administrator Click User Viewer tab Select the user you want to delete and click Delete A warning message appears a A O N Click Yes to delete the user 61 62 Enterprise Manager 5 5 Installation and Setup Guide 6 Installing and Configuring Enterprise Manager Clients Client Port Usage Requirements 64 Installation Procedure 65 Enterprise Manager Client Configuration 67 Installing Additional Enterprise Manager Clients 69 Client Port Usage Requirements If you are installing Enterprise Manager Client on a system that has the firewall feature enabled open the following ports on your system Port Usage Port Client Listener 9852 Data
44. g operating systems Microsoft Windows Server 2003 Microsoft Windows Server 2008 Microsoft Windows Server 2008 R2 with the latest service packs Minimum 1GB of RAM Minimum 20 GB of available storage Microsoft NET Framework 2 0 included Java Runtime Environment JRE 1 6 included Database One of the following Note Microsoft SQL Server 2005 Express and Microsoft SQL Flat file maximum of 30 days of data or 2GB MySQL 4 1 or 5 0 or 5 1 Microsoft SQL Server 2005 Microsoft SQL Server 2008 Server 2008 Express are supported These databases are limited to a maximum of 4GB of Enterprise Manager data Enterprise Manager Client Enterprise Manager Charting Viewer Operating systems Microsoft Windows XP Microsoft Windows Vista Microsoft Windows 7 Microsoft Windows Server 2003 Microsoft Windows Server 2008 Microsoft Windows Server 2008 R2 with the latest service packs Java Runtime Environment JRE 1 6 included Component Requirements Server Agent for Microsoft Microsoft NET Framework 2 0 included Windows Servers e Operating systems Microsoft Windows Server 2003 Microsoft Windows 2008 Microsoft Windows 2008 R2 with the latest service packs For NAS support Microsoft Windows Storage Server WSS 2008 SP 2 Enterprise Edition x64 Enterprise Manager 5 5 Installation and Setup Guide Installation and Upgrade Process Overview Installation and Upgrade Process
45. g the behavior of the elements defined in the CIM schema the CIM Query Language CQL and other specifications needed for the interoperability of CIM infrastructure 105 WWN World Wide Name 106 Enterprise Manager 5 5 Installation and Setup Guide 107 680 028 010 B
46. ice gt To disable enhanced security 1 2 3 4 5 Double click on the Data Collector icon amp Click Properties and log on to the Data Collector as an administrator Click User Viewer Change User Security to Open A warning message appears Click Yes to change to open security and restart the Data Collector service Enterprise Manager 5 5 Installation and Setup Guide Managing Enhanced Security Managing Enhanced Security Once the Data Collector security mode is set to enhanced all users and corresponding Storage Centers are managed via the Data Collector Manager To create a Data Collector user 1 2 3 4 5 6 Double click on the Data Collector icon Q Click Properties and log on to the Data Collector as an administrator Click User Viewer Click Create User User New Password Confirm Password IV Require Password Change on Next Log in User Group 3 Viewer x A Help 8 Cancel x Enter the following User Enter a name for the user New Password Enter a password for the user Confirm Password Re enter the user password Require Password Change on Next Login Select this option to require the user to change the password at next login User Group Select the user group for the user Viewer Creator or Administrator The default is Viewer For information on Enterprise Manager user groups see Enhanced Security User Group Roles on page 57 Click OK To s
47. ice User Type Local Service Account Client Listener Port 7342 Web Service Port 8080 8 Select the following Select Data Collector Type Select Configure as Remote Data Collector Data Collector Service Properties Select service properties for the Data Collector Service User Type Select the service account Local Service Account Local User Account Domain User Account For Local User Account and Domain User Accounts you must also enter the domain name for domain accounts the user name and the password Note User accounts local or domain must be able to log in as a service and must have administrator privilege Client Listener Port Enter the client listener port The default is 7342 Web Service Port Enter the web service port The default is 8080 Enterprise Manager 5 5 Installation and Setup Guide Installation Procedure 9 Click Next The Select Primary Data Collector dialog displays lt Compellent Enterprise Manager Data Collector Setup xj Select Primary Data Collector Server Port 7342 User Name Password 10 Enter the following Server Enter the IP address of the primary Data Collector server Port Enter the port for the primary Data Collector The default is 7342 User Name Password Enter a valid Enterprise Manager user name and password For Enterprise Managers running with Enhanced security the user must be a member of the Administrator group 11 Cl
48. ick Next The remote Data Collector establishes a connection with the primary Data Collector gt Compellent Enterprise Manager Data Collector Setup xj Checking database integrity Start Data Collector Service 12 Click Next The remote Data Collector setup is complete 13 Click Finish The remote Data Collector icon shows in the taskbar 27 Disconnecting and Reconnecting a Remote Data Collector gt To temporarily disconnect a remote Data Collector 1 On the remote Data Collector server a Open the Data Collector Manager b Click amp Stop to stop the Data Collector Manager service 2 Logon to the Enterprise Manager client and display the Remote Data Collector viewer The State for the remote Data Collector shows Not Connected the next time the primary Data Collector attempts to synchronize with the remote Data Collector To remove a Remote Data Collector 1 On the remote Data Collector server a Open the Data Collector Manager b Click B Stop to stop the Data Collector Manager service Note If you intend to permanently remove the remote Data Collector uninstall the Data Collector using Add Remove Programs 2 Log onto the Enterprise Manager client and display the Remote Data Collector viewer 3 Click Remove Remote Data Collector gt To reconnect a remote Data Collector 1 On the remote Data Collector server a Open the Data Collector Manager b Click gt Start to start the Da
49. ide for Enterprise Manager Server Agent Compellent Enterprise Manager Server Agent Download the Enterprise Manager Server Agent Installer Setup Guides Enterprise Manager Installation and Setup PDF View Setup Instructions Browse the Enterprise Manager Installation and Setup Guide Help File To check for updates A OO N Double click on the Data Collector icon amp Click Check for Upgrade The Data Collector Manager informs you if there are upgrades available If there is an upgrade click Yes Enterprise Manager asks you if you want to install the new version Click Yes Enterprise Manager 5 5 Installation and Setup Guide Using Data Collector Controls To enter and activate a license key Note Data Collector can be used for 30 days without activation 1 Double click on the Data Collector icon amp 2 Click Activate The Enterprise Manager Activation dialog appears 3 Enter the Enterprise Manager product key If you are activating with a new product key click New Product Key If you have internet access a Select Activate over Internet b Click Activate Now If you do not have internet access a Select Activate over Email Phone b Contact Dell Technical Support services See http support dell com compellent c Enter the Activation Number provided by support d Click Activate Now To minimize Data Collector Manager e Click Minimize Data Collector Manager is returned to the Sy
50. ings including dynamic and static IP assignment Configure Remote session settings Configure the SMTP email server See the default certificate and private key or upload an SSL Certificate Add edit or remove users Configure the LAN setting 4 Click Users The User List window appears 81 82 e Host Identification Server SMC003048018CFE 172 31 13 206 SUPERMICR sii ADMIN Administrator i System Information Server Health Remote Control Maintenance Miscellaneous Language Configuration Use these pages to configure various settings such as alerts users or network Lith On The list below shows the current list of configured users If you would like to delete or modify a user select their name in the Configure list and press Delete User or Modify User To add a new user select an unconfigured slot and press Add User a Number of configured users 2 Date and Time e LDAP UseriD UserName Network Privilege ae 41 anonymous No Access jea Mouse Mode 3 Network 4 Remote Session 5 SMTP 6 SSL 7 Users 8 LAN Select 9 10 Refresh Page Remote Control Maintenance Miscellaneous Language Configuration Use these pages to configure various settings such as alerts users or network v Enter the new information for the user below and press Modify Press Cancel to return to the user list User Name ADMIN E Change P
51. inimum is 1024 Maximum number of logs files Minimum is 4 Maximum number of alerts transferred Minimum is 500 Maximum number of logs transferred Minimum is 500 Expire logs after days Number of days after which to expire a log entry For flat file value is 30 Expire alerts after days The number of days after which to expire an alert entry For flat file value is 30 Expire reporting data after days Number of days after which to expire a reporting entry For flat file value is 30 For all other database source types the default is 365 days 5 Click Apply Changes Enterprise Manager 5 5 Installation and Setup Guide Updating Data Collector Properties gt To change SMI S properties 1 Double click on the Data Collector icon amp 2 Click Properties If prompted to do so log in as an administrator 3 Click SMI S m Compellent Enterprise Manager Data Collector Setup i ioj xj File General Information SMI S Server Configuration IE Enable SMI S Server IE Use SMI S Server SLP Service I Use Https for SMI S Server Connections EI SMTP Server SMI S Server Http Port Faas Reporting Configuration SMI S Server Https Port fa W Manually Manage Users See Enterprise Manager Setup Guide j The SMI S User must be a valid Administrator user on this server C Storage Center Viewer The SMI S User must be a valid User on this server that can Log on as a service amp User Viewer SMI S User J J Log Viewer
52. lector Click Apply Changes To enable a domain or local user account to log on as a service 1 From the Windows Start menu on the Data Collector server Windows 2003 or 2008 select Local Security Policy from the Programs gt Administrative Tools menu The Local Security Policy window appears Expand the Local Policies gt User Rights Management node and double click on the Log on as a service policy The Log on as a service properties dialog appears Click Add User Group Enter the user name of the local user account or domain user account you configured for the Data Collector Make sure you enter the name correctly Use the Check Names option to validate the name Click Ok Enterprise Manager 5 5 Installation and Setup Guide Manually Managing Pegasus Users Manually Managing Pegasus Users Pegasus Command Line Tools To manually manage users for the Pegasus Server use the following Pegasus command line tools located in the Pegasus bin subdirectory of the installed Data Collector cimuser exe Allows you to add and manage Pegasus users e cimtrust exe For Https allows you to add Pegasus users to the list of trusted users Pegasus User Requirements A Pegasus user must be a valid system user that has access to the server running the Data Collector In addition Usernames cannot exceed eight characters in length e Passwords cannot exceed eight characters in length To add a user To add a user use the follo
53. lector Setup EN File amp General Information Server Port Usage Service Web Service Port foo Client Listener Port faz S SMTP Server Web Server Api Services Port ha Reporting Configuration j Network Configuration Jse Proxy Server SMS ProxyServerIPAddress Hostname Storage Center Viewer Proxy Server Port T 3 User Viewer E Automatically Select Network Adaptor Log Viewer Available Network Adaptors 172 20 13 100 AMD PCNET Family PCI Ethernet Adapter Dete Debug Loggers I Use Alternative Phone Home Alternative Phone Home IP Address a Test Alternative Phone Home za 1 Double click on the Data Collector icon amp Click Properties If prompted to do so log in as an administrator Click Network A WO N In the bottom right of the properties display click Change Automatically Select Network Adaptor Enable this option to have the system automatically select a network adaptor Disable this option if you want to select the network adaptor Available Network Adaptor Select an available network adaptor 5 Click Apply Changes 41 42 To set or change an alternate phone home IP address 1 Double click on the Data Collector icon Q 2 Click Properties If prompted to do so log in as an administrator 3 Click Network B Compellent Enterprise Manager Data Collector Setup Big File General Information Server Port Usage Service Web Service Port poo Client Li
54. mpellent Enterprise Manager msaservice EnterpriseServiceSetup exe 11 Complete the Change Data Source Wizard Enterprise Manager 5 5 Installation and Setup Guide Database Configuration Server Enter the DNS name or the IP address of the server that has the database installed Port Enter the number of the TCP port that was configured during the database TCP IP setup The released default for MySQL 5 0 is 3306 Username Password Enter the username and password for a user defined in the database that has administrator rights 12 Click Next and go to Enter SMI S Server Properties on page 15 to continue the Data Collector setup gt To configure Microsoft SQL Servers 2005 2008 1 In the Data Source Type field select MS SQL 2005 or MS SQL 2008 Do not press Next at this time Go to Start gt All Programs gt Microsoft SQL Server 2005 or 2008 gt Configuration Tools gt SQL Server Configuration Manager Set the TCP IP ports a Expand the SQL Server 2005 Network configuration b Click on Protocols for MSSQLSERVER or SQLEXPRESS for MS SQL Server 2005 Express Edition Right click TCP IP Protocol and select Properties Click on the IP Addresses tab ao TCP IP Properties BE Protocol IP Addresses Yes Enabled Yes IP Address 172 31 8 237 TCP Dynamic Ports 0 TCP Port B p2 Active Enabled IP Address TCP Dynamic Ports TCP Port ipail TE Dynamic Forts TCP Dynamic Ports blank TEP Por TCP Port
55. n 4 and 16 characters Confirm Password Re enter the password Data Collector Select the server on which the Data Collector is installed 3 Enable Create New Connection and enter connection information for the Data Collector Name Enter the name of the server Host IP Enter the host name or IP address of the server Port Enter the server port if the port was changed when Data Collector was installed 4 Click Login The Client now recognizes the Data Collector server The Enterprise Manager Client window opens Toadd Storage Centers 1 Open and log into Enterprise Manager Client 67 68 From the Management menu select Add Storage Center The Add New Storage Center window appears Select one of the following e Add new Storage Center Select this option to add a Storage Center that does not appear in the list of Storage Centers Select Storage Center from list Select this option to add a Storage Center that appears in the list of Storage Centers and then select the Storage Center from the list Click Next Enter Storage Center logon information e Host Name For a new Storage Center only Enter the host name or IP address of a Storage Center controller For a dual controller Storage Center enter the management IP address or host name of the management controller You can find this information in Storage Center System Manager by clicking Storage Center Management gt Properties gt System gt General Tab
56. nfiguring IPMI on the Dell Compellent NAS and zNAS servers see Configuring IPMI on Dell Compellent Hardware on page 76 Enterprise Manager 5 5 Installation and Setup Guide Installing Server Agents Installing Server Agents Install and register a Server Agent on each Microsoft Windows server attached to the Storage Center e Microsoft Windows Server 2003 or 2008 with the latest service packs installed e Microsoft Windows Storage Server WSS 2008 SP 2 Enterprise Edition x64 Before installing a Server Agent make sure you have configured IPMI on the Dell Compellent NAS server See Configuring IPMI on Dell Compellent Hardware on page 76 e lf you want to report information on Microsoft Hyper V servers install a Server Agent on each Hyper V virtual server Note Server Agents can be registered after installation using the Enterprise Manager Client For details refer to the Enterprise Manager User Guide gt To install the Enterprise Manager Server Agent for Microsoft Servers The Data Collector Website allows you to download installation files for the Enterprise Manager Client and Enterprise Manager Server Agent In addition the website displays Enterprise Manager client help as well as the Enterprise Manager user and setup guides 1 Go to the Enterprise Manager Data Collector Website The default location for the website is https lt dc_hostname_ip web index htm Replace lt dc_hostname_ip gt with the IP address for the se
57. ng Select Data Collector Type Select to configure the Data Collector as a Primary Data Collector For information on installing a remote Data Collector see Installing and Configuring a Remote Data Collector on page 23 Data Collector Service Properties Select service properties for the Data Collector Service User Type Select the service account Local Service Account Local User Account Domain User Account For Local User Account and Domain User Accounts you must also enter the domain name for domain accounts the user name and the password Note User accounts local or domain must be able to log in as a Service and must have administrator privilege Client Listener Port Enter the client listener port The default is 7342 Web Service Port Enter the web service port The default is 8080 Web Server Api Services Port Enter the web services port for use by the Enterprise Manager Website The default is 443 or if 443 is unavailable port 3033 is used For information on the Data Collector Website see Using the Data Collector Website on page 87 Enterprise Manager 5 5 Installation and Setup Guide Installing the Primary Data Collector Data Source Type Select the data source type from the list of available options Flatfile 1 2 MySQL all versions 1 2 Microsoft SQL Server 2005 2008 and Express Click Next Browse to and select a location for the flatfile Exit the Data Collector setup Go to To
58. nterprise Manager Software Updating Enterprise Manager Software Once a new version of the Enterprise Manager Data Collector is installed the corresponding versions of the Enterprise Manager Client and Enterprise Manager Server Agents are available via the Data Collector Website When a client or server agent connects to a Data Collector that is newer than the connecting client or server agent software the user is prompted to update the software If the user agrees to update the software the software setup file is downloaded and opened from the Data Collector website 89 90 Enterprise Manager 5 5 Installation and Setup Guide 1 0 Using the Dell Compellent SMI S Provider About SMI S 92 Setting Up SMI S 94 Manually Managing Pegasus Users 97 Supported Storage Management Applications 98 About SMI S 92 The Storage Management Initiative Specification SMI S is a standard interface specification developed by the Storage Networking Industry Association SNIA Based on the Common Information Model CIM and Web Based Enterprise Management WBEM standards SMI S defines common protocols and data models that enable interoperability between storage vendor software and hardware Dell Compellent SMI S Provider The Dell Compellent SMI S Provider works with the open source Pegasus CIM Server Once SMI S is enabled and configured via the Enterprise Manager Data Collector properties the Data Collector automatically installs and man
59. o delete the map for a user a Select the user for which you want to delete a Storage Center mapping b Select the Storage Center you want to remove from the user and click Delete User Map A warning message displays c Click OK to delete the map 4 Click OK to exit the display 48 Enterprise Manager 5 5 Installation and Setup Guide To view log entries Updating Data Collector Properties 1 Double click on the Data Collector icon amp 2 Click Properties If prompted to do so log in as an administrator 3 Click Log Viewer pg Compellent Enterprise Manager Data Collector Setup cS o x File amp General Information Service IE Network Logs 20045 03 29 2010 13 49 56 B save Refresh 03 29 2010 13 47 56 Storage Center Pings is in progress try again later a Storage Center Pings is in progress try again later 5 SMTP Server 03 29 2010 13 47 18 Finsihed Storing replications data in database SN 971 Host sn971 lab bee Reporting Configuration 03 29 2010 13 47 18 Started Storing replications report in database SN 990 Host sn990 lab be 03 29 2010 13 47 18 Finsihed Storing replications data in database SN 990 Host sm990 lab bee SMS Storage Center Viewer 03 29 2010 13 47 17 Error Getting Disk Stats Storage Center Storage Center 406 SystemSN 41 getting disks From Storage Center Storage Center 406 IO Exception commur Center Connection timed o
60. o do so log in as an administrator General Information includes Version Shows the Data Collector software version number Unique ID Shows the unique ID for Java Version Shows the Java software version number Database Server Shows the database configured in setup Database JDBC Shows the database driver Refer to Database Configuration on page 19 License Key Shows the Enterprise Manager license key Foundation Indicates whether the license includes the Enterprise Manager Foundation option Reporter Indicates whether the license includes the Enterprise Manager Reporter option Chargeback Indicates whether the license includes the Enterprise Manager Chargeback option 3 Click OK to close the display 35 36 gt To update Data Collector service properties _ a A O N B Compellent Enterprise Manager Data Collector Setup OL x File General Information Data Collector Service Properties Service User Type LocalUser Account v m Network Service User Domain 3 SMTP Server Service User Name Administrator 2 Reporting Configuration Service User Password r SMLS Data Source Type Storage Center Viewer Data Source Server 8 User Viewer Data Source Port 1433 r i Change Data Source amp Log Viewer i Debug Loggers OK Cancel A Help Double click on the Data Collector icon amp Click Properties If prompted to do so log in as an administrator Click Service
61. o provide a centralized management console for one or more Storage Centers Additional clients can be connected to the same Data Collector Service to provide management from more than one location Server Agents By installing a Server Agent for Microsoft Windows on each Windows server using a Storage Center Data Collector can gather local volume information from a Windows server Using this information Enterprise Manager can free volume storage space from expired Replays that would otherwise remain locked by Windows Each Server Agent is managed by a Server Agent Manager This guide describes how to install and configure Enterprise Manager components It also describes how to use Data Collector Manager and Server Agent Manager For information on using Enterprise Manager clients refer to the Storage Center Enterprise Manager User Guide Enterprise Manager 5 5 Installation and Setup Guide Installation Requirements Installation Requirements All Enterprise Manager components Data Collector Database Server Agent and Client can be run on either x86 32 or x86 64 processors For 64 bit processors only AMD64 compatible including Intel 64 are supported Itanium 32 and Itanium 64 are not supported The following table lists requirements for Enterprise Manager components Component Requirements Storage Centers Storage Center versions 4 1 thru 5 5 Data Collector Data Collector can be installed on any of the followin
62. ollector to Phone Home Data 52 Migrating the Primary Data Collector 53 Migrating a Microsoft SQL Server Database 54 Using Enhanced Security Introduction 56 Enhanced Security User Group Roles 57 Implementing Enhanced User Security 58 To enable enhanced security 58 To disable enhanced security 58 Managing Enhanced Security 59 To create a Data Collector user 59 To set or change Storage Center Mappings fora user 59 To change the user group for a Data Collector user 60 To change a user password 60 To delete a user 61 Installing and Configuring Enterprise Manager Clients Client Port Usage Requirements 64 Installation Procedure 65 Enterprise Manager Client Configuration 67 To identify the Data Collector server 67 To add Storage Centers 67 Installing Additional Enterprise Manager Clients 69 Enterprise Manager 5 5 Installation and Setup Guide Installing and Registering Server Agents Introduction 72 Installing Server Agents 73 To install the Enterprise Manager Server Agent for Microsoft Servers 73 Completing Server Agent Setup for iSCSI HBAs 75 Configuring IPMI on Dell Compellent Hardware 76 Generation 2 Hardware Platform 76 To configure IPMI 76 To change the default password for the IPMI ADMIN user 78 Generation 3 Hardware Platform 79 To configure IPMI 79 To change the default password for the IPMI ADMIN user 81 Using Server Agent Manager Introduction 84 Using Server Agent Manager Controls 85 To set Server Agent Manager properties
63. ols Data Collector is a service that automatically starts when the server is rebooted With Data Collector Manager you can e View Data Collector status e Start and stop Data Collector service e Set Data Collector properties Press To Stop Data Collector service P Stop Start Data Collector service gt Start Refresh the display Refresh Set properties for Data Collector See Updating Data Collector a Properties Properties on page 34 If you are using a limited use Data Collector to provide scheduling of Phone Home data see Using Data Collector to Phone Home Data on page 52 for instructions on setting up Storage Center Phone Home Schedules To get help 1 Double click on the Data Collector icon g 2 Click Help To go to the Data Collector Website The Data Collector Website allows you to download installation files for the Enterprise Manager Client and Enterprise Manager Server Agent In addition the website displays Enterprise Manager client help as well as the Enterprise Manager user and setup guides 1 Double click on the Data Collector icon amp 2 Click Website The Data Collector Website is displayed 31 32 GD ENTERPRISE Client Install Enterprise Manager Client Download the executable to install EM Client Enterprise Manager Web Help File Browse the help file for Enterprise Manager Enterprise Manager User Guide PDF View the User Gu
64. on oversubscribed space Configured space minus available space P page pool Group of data pages taken from a disk folder Page pools provide storage for dynamic volumes manage storage allocations and can have a variety of disk types and RAID selections price multiplier In Chargeback a number applied to the storage costs of a department to add a premium or discount to the price Q QoS Quality of Service Rules for replications including link speed number of links and replication schedule Enterprise Manager 5 5 Installation and Setup Guide R RAID 0 Data is striped across the available disks providing improved performance RAID 0 does not provide any data redundancy RAID 5 Maintains a logical copy of the data using a mathematically derived rotating parity stripe The parity stripe is derived from the data stripes This method has less overhead for the redundant information than RAID 10 however write performance is slower than RAID 10 due to the calculation of the parity stripe for every write Read performance is similar to RAID 10 RAID 6 Has striped data with dual distributed parity and provides fault tolerance from two drive failures The array can continue to operate with up to two failed drives This makes larger RAID groups more practical especially for high availability systems This becomes increasingly important because large capacity drives lengthen the time needed to recover from the failur
65. pilot 5 Click Apply Changes 50 Enterprise Manager 5 5 Installation and Setup Guide Cleaning Up Data Collector Databases Cleaning Up Data Collector Databases To clean up a Data Collector database 1 Doone of the following MySQL all versions Enter the following SQL commands as an Admin user mysql gt Drop Database compmsadb mysql gt DELETE FROM mysql user WHERE User compmsauser mysql gt FLUSH PRIVILEGES MS SQL all versions Enter the following SQL commands as an Admin user Drop Database compmsadb EXEC SP_DropLogin compmsauser 2 Reinstall the Enterprise Manager Data Collector Note For a Flat File system reinstall the Enterprise Manager Data Collector The flat file is automatically cleaned up 51 Using Data Collector to Phone Home Data 52 Dell Compellent offers a Data Collector license that allows only the Phone Home feature This option allows Data Collector to phone home Storage Center data not included in the standard Storage Center Phone Home To set up Phone Home schedules 1 2 3 Double click on the Data Collector icon Click Properties If prompted to do so log in as an administrator Add Storage Centers for which you want to Phone Home data a b c d Click Add Storage Center Enter the Host Name User Name and Password for the Storage Center you want to Add Click OK Repeat for each Storage Center you want to add For each Storage Center a b c S
66. ration M Use SMTP Authentication sms User Name Storage Center Viewer User Password amp User Viewer J Log Viewer Debug Loggers Change Box acon Ere 4 Click Change and change the following From Email Address Enter the from address for Data Collector emails SMTP Server IP Address or Host Name Enter the IP address or host name for the SMTP server SMTP Server Port Enter the SMTP server port Use SMTP Authentication Enable or disable SMTP Authentication User Name Password Enter the user name and password for SMTP authentication 5 Click Apply Changes 43 gt To update Data Collector reporting configuration limits 1 Double click on the Data Collector icon amp 2 Click Properties If prompted to do so log in as an administrator 3 In the left pane click Reporting Configuration ry Compellent Enterprise Manager Data Collector Setup Of x File General Information Limits Service Max log file size KB 1024 Max number of logs files 4 we Netrore Max number alerts transferred 500 SMTP Server Max number logs transferred 500 Reporting Configuration Expire logs after days 10 O sMs Expire alerts after days 10 Expire reporting data after days ico Storage Center Viewer amp User Viewer Log Viewer D Debug Loggers Change OK gt Cancel B Help 4 Click Change and change any of the following Maximum log file size KB M
67. rce Type Storage Center Viewer Data Source Server amp User Viewer Log Viewer Debug Loggers Data Source Port Change Data Source Change Use the Change Data Source operation to update Data Collector to use a new database The sequence of steps presented in the Change Data Source wizard are the same as those presented in the initial setup for the Data Collector Note The Change Data Source option re configures an existing primary Data Collector to ao a A O N use a new database If you want to move the Data Collector to another server follow the steps detailed in Migrating the Primary Data Collector on page 53 Before changing the data source install and configure the database software for the new database See Database Configuration on page 19 for details Double click on the Data Collector icon amp Click Properties If prompted to do so log in as an administrator Click Service Click Change Data Source The Change Data Source Wizard appears Select the new data source Before clicking Next make sure the new database is correctly configured See Database Configuration on page 19 for database configuration instructions Click Next and enter the following Server Enter the DNS name or the IP address of the server that has the database installed 37 38 Port Enter the number of the TCP port that was configured during the database TCP IP setup Username Password Enter the username an
68. roperties tab enable SMI S and set SMI S properties SMI S properties include enabling SLP and or https services as well as selecting to manually manage Pegasus users or not gt To select the Data Collector Service User Type 1 Inthe Enterprise Manager Data Collector click Properties Note The Data Collector Properties are automatically displayed during installation If you have already installed the Data Collector right click the Data Collector icon in the system tray Select Show 2 Inthe left pane of the properties display click Service K Compellent Enterprise Manager Data Collector Setup File Beles General Information E Network SMTP Server Reporting Configuration SMLS Storage Center Viewer amp User Viewer Log Viewer i Debug Loggers Data Collector Service Properties Service User Type Service User Domain Service User Name Local User Account v Administrator Service User Password rrr Data Source Type Data Source Server Data Source Port Change Data Source Change ox 4 Cancel A Help 3 Click Change Select one of the following Service User Type 94 Enterprise Manager 5 5 Installation and Setup Guide Setting Up SMI S Local Service Account Select this option to run the Data Collector under a local service account Note that this option requires you to manually add at least one Pegasus user to the Pegasus CIM server See Manually M
69. rver on which you installed the primary Data Collector M ENTERPRISE w gt Client Install Enterprise Manager Client Download the executable to install EM Client Enterprise Manager Web Help File Browse the help file for Enterprise Manager Enterprise Manager User Guide PDF View the User Guide for Enterprise Manager Server Agent Compellent Enterprise Manager Server Agent Download the Enterprise Manager Server Agent Installer Setup Guides Enterprise Manager Installation and Setup PDF View Setup Instructions Browse the Enterprise Manager Installation and Setup Guide Help File 2 Click Enterprise Manager Server Agent 3 Click Run to start the installation If a security message prompts you to verify the installation click Run again 4 Click Next The license agreement appears 5 Click Yes to accept the license agreement InstallShield installs the Server Agent and then displays the Server Agent Properties dialog 6 To register the Server Agent with Enterprise Manager Data Collector enter the following 73 74 Socket Listening Port Enter the socket listening port for the Server Agent Service The default is 27355 Enable Enhanced Debugging Enable enhanced debugging only when instructed to do so by Copilot Services Host IP Address Enter the host name or IP address of the Data Collector Web Service Port Enter the web service port for the Data Collector The default is 8080 Automa
70. s ADMIN and the default password is ADMIN 6 Press F10 to Save and Esc to Exit 7 Reboot the server 80 Enterprise Manager 5 5 Installation and Setup Guide Configuring IPMI on Dell Compellent Hardware gt To change the default password for the PMI ADMIN user 1 Browse to the IP address for the IPMI card 2 Enter the default username ADMIN and the default password ADMIN The System Information Summary window appears SUPERMICR System Information Remote Control Maintenance System Information This section contains general information about the system Host Identification Server SMC003048018CFE 172 31 13 206 User ADMIN Administrator Miscellaneous Language Firmware Revision 1 17 Firmware Build Time Sep 11 2009 14 57 34 3 Click the Configuration tab the Options window appears SUPERMICR System Information Server Health Configuration Use these pages to configure various settings such as alerts users or network Server SMC003048018CFE 172 31 13 206 Host Identification User ADMIN Administrator Remote Control Maintenance Miscellaneous Language iv Add edit or remove alert destinations Configure NTP Server or Date amp Time Settings Configure settings to authenticate and access the LDAP server Configure settings to authenticate and access the Active Directory server Change the mouse mode See the MAC address or change network sett
71. s JBossandJetty server appiq lt xml version 1 0 encoding UTF 8 gt lt mappings type Generic Array version 1 0 2 1 0 3 1 1 0 1 2 0 1 3 0 1 4 0 gt lt indications gt lt option name excludeCIMLeafNodes false lt option gt lt default of synchronizer threads lt option name SynchronizerThreads gt 10 lt option gt lt option name synchronizerUpdateOnlyDeviceStatus gt false lt option gt lt exclude devices that we support with internal AppIQ providers a lt option name excludeClasses gt EMC_StorageSystem Symm_StorageSystem Clar_S lt alternative method for defining a provisioning bean for the generi lt option name provisioningBean gt com appiq datalQ provisioning storageSystem Pr4 lt computer system name APPIQ_GenericaArray gt 3 Inthe HP Storage Essentials Discovery gt Setup window click Add Address 4 Enter the IP address or DNS name for the server where the Enterprise Manager Data Collector is located For example lt IPaddress DNSname gt 5 Click OK and Start Discovery to discover the Dell Compellent SMI S Provider and managed Storage Centers 98 Enterprise Manager 5 5 Installation and Setup Guide Glossary A activate disaster recovery Process of mapping a volume to a server so that you can use it to run IO through active space Amount of space that is used by a volume if the volume has no Replays attached to it This number does not in
72. s necessary for the use gt InstallShield 5 Click Yes The InstallShield wizard installs the Enterprise Manager client When complete the installation complete window displays Compellent Enterprise Manager Client InstallShield Wizard InstallShield Wizard Complete d has successfully installed Compellent Enterpri anager Client Click iel Finish to exit th InstallShield Cancel J 6 Click Finish The Enterprise Manager icon appears on the desktop Enterprise Manager 5 5 Installation and Setup Guide Enterprise Manager Client Configuration Enterprise Manager Client Configuration After installing the client configure the client by identifying the Data Collector for the client and adding Storage Centers to manage Note If your site has enabled enhanced security for the Data Collector you cannot create a new user via the Enterprise Manager client Contact the Data Collector administrator to obtain your username and password as well as the IP address for the Data Collector gt To identify the Data Collector server 1 On the desktop double click the Enterprise Manager Client shortcut The Login to Data Collector window appears lt ENTERPRISE User Password I Create New User Data Collector MM y M Create New Connectior Name Host IP Port LOGIN gt 2 Enable Create New User and enter logon information User Password Enter a new user name and password The password must be betwee
73. service Note that the Pegasus service runs as a separate task from the Data Collector therefore when the Data Collector is stopped the Pegasus service is not automatically stopped Use SMI S Server SLP Service Select this option to force the Pegasus server to use the Service Location Protocol SLP to broadcast the availability of the server The default is not to use SLP Use Https for SMI S Server Connections Select this option to force the Pegasus server to use Https for connections The default is to not use Https When enabled specify the Https port for the SMI S server When disabled specify the Http port to use for the SMI S server The the default Http port is 5988 the default Https port is 5989 95 96 3 Manually Manage Users Select this option if you want to manually manage SMI S users See Manually Managing Pegasus Users on page 97 If the Data Collector Service User Type see To select the Data Collector Service User Type on page 94 is set to Local Service Account you must manually add at least one Pegasus user to the Pegasus server to support SMI S and this option is automatically enabled For all other Service Types Local User Account or Domain User Account the default is disabled SMI S User and SMI S User Password If Manually Manage Users is disabled specifies the user you want the Data Collector to automatically add to the Pegasus server The user must be a valid system user on the server running the Data Col
74. stem Tray To exit Data Collector Manager e Click Exit When prompted to confirm the exit click Yes 33 Updating Data Collector Properties The options displayed on property dialogs depend on whether the Data Collector is currently running or stopped as well as the Enterprise Manager licensed features Note Ifthe Data Collector Enhanced security is enabled you are prompted to log in to the Data Collector to access the Data Collector Properties and your user name must be a member of the Administrator group See Using Enhanced Security on page 55 for more information on Data Collector Enhanced security 34 Enterprise Manager 5 5 Installation and Setup Guide Updating Data Collector Properties gt To view Data Collector general information a Compellent Enterprise Manager Data Collector Setup oj x File a General Information Data Collector Information Service Version ae m Network Unique ID ifesbobc 96dd 4717 9909 e5402314c57F SMTP Server Java Version feo Reporting Configuration Database Information OSMLS Database Server HSQL Database Engine gt 1 8 0 Cc Storage Center Viewer Database JDBC HSQL Database Engine Driver gt 1 8 0 License Information License Key ICEMDC 999 0003 429C3D22D4CE Foundation amp User Viewer amp Log Viewer i Debug Loggers Reporter Chargeback x Cancel A Help 1 Double click on the Data Collector icon amp 2 Click Properties If prompted t
75. stener Port Paz SMTP Server Web Server Api Services Port 443 Reporting Configuration Advanced Network Configuration fH Use Proxy Server amp M S Proxy Server IP Address Hostnam Storage Center Viewer Proxy Server Port A amp User Viewer M Automatically Select Network Adaptor Log Viewer Available Network Adaptors 172 20 13 100 AMD PCNET Family PCI Ethernet Adapter Deter Debug Loggers TE Use Alternative Phone Home Alternative Phone Home IP Address Test Alternative Phone Home 4 Click Change and change any of the following Use Alternative Phone Home Enable or disable the use of an alternate phone home Alternative Phone Home IP Address Enter the IP address or host name the alternate phone home Test Alternative Phone Home Click the option to test the alternative phone home address 5 Click Apply Changes Enterprise Manager 5 5 Installation and Setup Guide Updating Data Collector Properties gt To change SMTP Server properties 1 2 3 Double click on the Data Collector icon amp Click Properties If prompted to do so log in as an administrator In the left pane click SMTP Server 5 Compellent Enterprise Manager Data Collector Setup Ol x File General Information SMTP Server Configuration Service From Email Address CompellentEnterpriseManager m Network SMTP Server IP Address or Hostname amp SMTP Server SMTP Server Port 25 Reporting Configu
76. t machine you may be prompted to install the Java Runtime Environment two times once for the 32 bit version and again for the 64 bit version Make sure you install the Java Runtime Environment both times you are prompted to do so The 64 bit version requires elements in the 32 bit version 2 Ifyou are prompted to reboot the system perform the reboot Enterprise Manager installation will continue after the reboot 6 Enterprise Manager 5 5 Installation and Setup Guide Information Required During Installation Information Required During Installation Before installing Enterprise Manager components gather together the following information Item Write down your information Enterprise Manager Product Key Contact Dell Compellent support for information on obtaining a key Client listener port Default is 7342 Enter a different port only if another application is using this port Web Service port Default is 443 If port 443 is not available port 3033 is used If you are using an SQL database gather the following information Item Write down your information Database version number Name of server on which the database resides Database server port For security reasons only record the database username in a secure location Database username Database password For security reasons only record the database password in a secure location Enterprise Manager 5 5 Installa
77. t on which to run the web server and API web services The default is 443 5 Click Apply Changes 39 40 gt To enable or disable the use of a proxy server B Compellent Enterprise Manager Data Collector Setup gi File amp General Information Server Port Usage Service Web Service Port foo Client Listener Port faz 5 SMTP Server Web Server Api Services Port 443 Reporting Configuration Advanced Network Configuration M Use Proxy Server SMS Proxy Server IP Address Hostnam Storage Center Viewer Proxy Server Port T 3 User Viewer E Automatically Select Network Adaptor Log Viewer Available Network Adaptors 172 20 13 100 AMD PCNET Family PCI Ethernet Adapter Dete Debug Loggers I Use Alternative Phone Home Alternative Phone Home IP Address Test Alternative Phone Home 1 Double click on the Data Collector icon amp Click Properties If prompted to do so log in as an administrator Click Network A WO N In the bottom right of the properties display click Change Use Proxy Server Enable or disable the use of a proxy server Proxy Server IP Address Hostname Enter the IP address or host name of the proxy server Proxy Server Port Enter a port for the proxy server 5 Click Apply Changes Enterprise Manager 5 5 Installation and Setup Guide Updating Data Collector Properties gt To change the Data Collector network adaptor K Compellent Enterprise Manager Data Col
78. ta Collector Manager service 2 Log onto the Enterprise Manager client and display Remote Data Collector viewer When the remote Data Collector service has established a connection with the primary Data Collector the state shows as Connected 28 Enterprise Manager 5 5 Installation and Setup Guide Using Data Collector Manager Opening Data Collector Manager 30 Using Data Collector Controls 31 Updating Data Collector Properties 34 Cleaning Up Data Collector Databases 51 Using Data Collector to Phone Home Data 52 Migrating the Primary Data Collector 53 Migrating a Microsoft SQL Server Database 54 29 Opening Data Collector Manager Data Collector is a server that is started each time Windows is started Use the Data Collector Manager to manage the service To open the Data Collector Manager e Double click on the Data Collector icon 8 or e Select Data Collector Manager from the Windows Start menu The Data Collector Manager appears Enterprise Manager Data Collector Running gt Start L Stop Refresh amp Properties Version puss u Min Version oao SS Max Version samo S SSNs paama SSS S Product Key CEMDC 999000429C3D22D4CE CHECK FOR UPGRADE ACTIVATE MINIMIZE EXIT Status Message Area Control Buttons Version Information Commands HELP Activation Complete 30 Enterprise Manager 5 5 Installation and Setup Guide Using Data Collector Controls Using Data Collector Contr
79. tically Manage on Storage Center Select this checkbox to automatically create and manage the server on the Storage Center For Dell Compellent NAS server only IPMI IP Address Enter the IP address of the IPMI interface card IPMI User Name Enter the IPMI username IPMI Password Enter the IPMI password 7 Click OK 8 When the InstallShield complete dialog is displayed click Finish Once a Server Agent is installed and registered with the Data Collector use the Enterprise Manager client to view server information and configure Server Agent features See the Enterprise Manager User Guide for details Enterprise Manager 5 5 Installation and Setup Guide Completing Server Agent Setup for iSCSI HBAs Completing Server Agent Setup for iSCSI HBAs For servers running iSCSI HBAs Enterprise Manager does not automatically recognize the WWYNs for the server when the server is registered To populate the list of WWNs you must manually map the server to the Storage Center s using the Enterprise Manager Client See the Enterprise Manager User Guide for details on Server Agents and manually mapping servers to Storage Centers 75 Configuring IPMI on Dell Compellent Hardware Enterprise Manager communicates with Dell Compellent NAS and ZNAS servers via the IP address of the Intelligent Platform Management Interface IPMI card For this release e The Microsoft based NAS server Generation 2 hardware e The Open Source based ZNAS server Gener
80. tion and Setup Guide keg Bolte Configuring a Primary Data Collector Introduction 10 Installing the Primary Data Collector 11 Adding an Environment Path for Java 18 Database Configuration 19 Introduction 10 Enterprise Manager Data Collector gathers data and alerts from the connected Storage Centers and stores the data in a database or flat file Enterprise Manager clients in turn connect to the Data Collector to send and receive information to and from managed Storage Centers Primary and Remote Data Collectors All Enterprise Manager installations require a primary Data Collector to store and manage Storage Center data In addition to the primary Data Collector you can optionally install a remote Data Collector A remote Data Collector is connected to the primary Data Collector and can be used to activate a disaster recovery site if the primary Data Collector becomes unavailable To install a remote Data Collector first install and configure the primary Data Collector using the instructions in this section After the primary Data Collector is installed configured and running you can then install a remote Data Collector that connects to the primary Data Collector See Installing and Configuring a Remote Data Collector on page 23 for details on installing a remote Data Collector Primary Data Collector Database Options Before installing the primary Data Collector determine the database to be used by Data Collector to store
81. to use Storage Center Manager to manage a single Storage Center To download Dell Compellent product manuals go to http www dell com manuals Contacting Dell Support Services Please contact Dell Technical Support Services from the following address if you need support assistance http support dell com compellent viii Enterprise Manager 5 5 Installation and Setup Guide Welcome Introduction 2 Installation Requirements 3 Installation and Upgrade Process Overview 5 Special Instructions for Installing on 64 Bit Machines 6 Information Required During Installation 7 Introduction Enterprise Manager allows you to monitor manage and analyze Storage Centers from a centralized management console Enterprise Manager consists of the following components Data Collector Data Collector is a service that gathers reporting data and alerts from all Storage Centers There are two types of Data Collectors Primary and Remote All installations must include one primary Data Collector Installing a remote Data Collector is optional Each Data Collector service primary or remote is managed using a Data Collector Manager Database Data Collector stores data in a database or flat file The database can run on the same or a different platform from Data Collector See Installation Requirements on page 3 for a list of supported databases Enterprise Manager Clients An Enterprise Manager Client connects to the Data Collector Service t
82. tor 11 Adding an Environment Path for Java 18 Database Configuration 19 To configure MySQL 4 1 19 To configure MySQL 5 0 or MySQL 5 1 20 To configure Microsoft SQL Servers 2005 2008 21 Installing and Configuring a Remote Data Collector Requirements 24 Installation Procedure 25 Disconnecting and Reconnecting a Remote Data Collector 28 To temporarily disconnect a remote Data Collector 28 To remove a Remote Data Collector 28 To reconnect a remote Data Collector 28 Using Data Collector Manager Opening Data Collector Manager 30 Using Data Collector Controls 31 To gethelp 31 To go to the Data Collector Website 31 To check for updates 32 To enter and activate alicense key 33 To minimize Data Collector Manager 33 To exit Data Collector Manager 33 Updating Data Collector Properties 34 To view Data Collector general information 35 To update Data Collector service properties 36 To change Data Collector data source 37 To update server port usage 39 To enable or disable the use of a proxy server 40 To change the Data Collector network adaptor 41 To set or change an alternate phone home IP address 42 To change SMTP Server properties 43 To update Data Collector reporting configuration limits 44 To change SMI S properties 45 To change Available Storage Centers 46 To change Data Collector user security 47 To update users and user maps 48 To view log entries 49 To set debug log options 50 Cleaning Up Data Collector Databases 51 Using Data C
83. ut connect 2 User Viewer 03 29 2010 13 47 17 Recieved Error Getting Reporting Data don t save it Storage Center 172 3 406 jer z 03 29 2010 13 47 17 Debug Loggers 03 29 2010 13 47 17 Storage Center 406 03 29 2010 13 47 17 Started Storing replications report in database SN 971 Host sn971 lab be 03 29 2010 13 47 02 Finsihed Storing reporting data in database SN 971 Host sn971 lab beer 03 29 2010 13 47 00 Finsihed Storing reporting data in database SN 928 Host 172 31 11 62 03 29 2010 13 47 00 Started Storing reporting data in database SN 971 Host sn971 lab beer t SetArchive true OnlyStore true 03 29 2010 13 46 58 Finsihed Storing reporting data in database SN 990 Host sn990 lab beer 03 29 2010 13 46 58 Started Storing reporting data in database SN 928 Host 172 31 11 62 aaan n a arer SetArchive true OnlyStore true EETA aT Ry NST RTS cl gt Search BB Find Next Down V Ignore Case V Wrap OK gt Cancel E Heip Enterprise Manager displays the following Time stamp e Message e Subsystem e Level such as Error or Debug 4 Click OK to exit the display 49 gt Toset debug log options Note Set debug log options only when instructed to do so by a Copilot 1 Double click on the Data Collector icon amp 2 Click Properties If prompted to do so log in as an administrator 3
84. wing command syntax cimuser exe a u username w password where username is a valid system user on the server running the Data Collector and password is the password for the username To remove a user To remove a user use the following command syntax cimuser exe r s username where username is the name of the user to remove 97 Supported Storage Management Applications Dell Compellent SMI S supports HP Storage Essentials which is a separately purchased standards based storage management solution To allow HP Storage Essentials to discover the Dell Compellent SMI S provider and Storage Centers make sure that e Enterprise Manager Data Collector is up and running e SMI S Provider is enabled e SMI S Provider user is created e Atleast one Storage Center is added to the Enterprise Manager Data Collector gt To enable HP Storage Essentials to discover the Dell Compellent SMI S Provider 1 Inthe directory in which Storage Essentials is installed navigate to JBossandJetty server appiq mappings generic_array xml 2 To the line lt mappings type Generic Array version 1 0 2 1 0 3 1 1 0 1 2 0 1 3 0 gt add 1 4 0 For example CAHP StorageEssentials JBossandJetty server appiq mappings generic_array xml Window E3 A Ky EGA B C HP StorageEssentials JBossandJettyserver appiq mappings generic_array xml 4 X Id File Edit View Favorites Tools Help w Favorites C HP StorageEssential

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