Dell DCSEA User's Manual
Contents
1. e Are you connected to a network Yes No e Network version and network adapter e Programs and versions See your operating system documentation to determine the contents of the computer s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell e Error message beep code or diagnostic code e Description of problem and troubleshooting procedures you performed Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area Getting Help To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you 45 If you need to reinstall your operating system run a diagnostic program for your computer reinstall desktop system software or up2. E4 NOTE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open 36 or delete any files or programs until the system restoration is complete 1 Click Start B 2 In the Start Search box type System Restore and press lt Enter gt 3 Click Undo my last restoration and click Next Dell Factory Image Restore NOTICE Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer If possible back up the data before using these options Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem E4 NOTE Dell Factory Image Restore may not be available in certain countries or on certain computers Use Dell Factory Image Restore only as the last method to restore your operating system These options restore your hard drive to the operating state it was in when you purchased the computer Any programs or files added since you received your computer including data files are permanently deleted from the hard drive Data files include documents spreadsheets e mail messages digital photos music files and so on If possible back up all data before using Factory Image Restore Dell Factory Image Restore 1 Turn on the computer When the Dell logo appears press lt F8 gt several times to access the Vista Advanced
3. The display may not be connected or powered on Ensure that the display is properly connected and then turn it off then back on If the power light is blinking white The computer is in standby mode Press a key on the keyboard move the pointer on the trackpad or a connected mouse or press the power button to resume normal operation If the power light is solid amber The computer has a power problem or an internal device malfunction For assistance contact Dell see Contacting Dell on page 45 If the power light is blinking amber The computer is receiving electrical power but a device might be malfunctioning or incorrectly installed You may have to remove and then reinstall the memory modules for information on removing and replacing memory modules see the Service Manual on the Dell Support website at support dell com If you encounter interference that hinders reception on your computer An unwanted signal is creating interference by interrupting or blocking other signals Some possible causes of interference are e Power keyboard and mouse extension cables e Too many devices connected to a power strip e Multiple power strips connected to the same electrical outlet Memory Problems If you receive an insufficient memory message e Save and close any open files and exit any open programs you are not using to see if that resolves the problem e See the software documentation for minimu
4. Boot Options Window 2 Select Repair Your Computer 3 The System Recovery Options window appears 4 Select a keyboard layout and click Next 5 To access the recovery options log on as a local user To access the command prompt type administrator in the User name field then click OK System Recovery Options 6 Click Dell Factory Image Restore The Dell Factory Image Restore welcome screen appears E4 NOTE Depending upon your configuration you may need to select Dell Factory Tools then Dell Factory Image Restore 7 Click Next The Confirm Data Deletion screen appears NOTICE If you do not want to proceed with Factory Image Restore click Cancel 8 Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition then click Next The restore process begins and may take five or more minutes to complete A message appears when the operating system and factory installed applications have been restored to factory condition 9 Click Finish to reboot the system 37 System Recovery Options Operating System Reinstallation Before you Begin If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver first try using Windows Device Driver Rollback If Device Driver Rollback does not resolve the problem then use System Restore to return your operating system to the oper
5. Studio Hybrid Connect the Power Cables for Attach the Cable Clip Optional Your Display and Computer Organize your computer cables by fixing the clip over the cables Press the Power Buttons on Your Computer and Display Windows Vista Setup Your Dell computer is preconfigured with Windows Vista To set up Windows Vista for the first time follow the instructions on the screen These steps are mandatory and may take up to 15 minutes to complete The screens will take you through several procedures including accepting license agreements setting preferences and setting up an Internet connection Setting Up Your Studio Hybrid NOTICE Do not interrupt the operating system s setup process Doing so may render your computer unusable Connect to the Internet Optional E4 NOTE ISPs and ISP offerings vary by country To connect to the Internet you need an external modem or network connection and an Internet service provider ISP Your ISP will offer one or more of the following Internet connection options e DSL connections that provide high speed Internet access through your existing telephone line or cellular telephone service With a DSL connection you can access the Internet and use your telephone on the same line simultaneously e Cable modem connections that provide high speed Internet access through your local cable TV line 13 Setting Up Your Studio Hybrid e Satellite modem c
6. connector Connects to a TV for both audio and video signals E4 NOTE For a monitor without built in speakers only the video signal will be read 5 c DVI I connector Connects to a monitor or projector using a DVI D cable 6 E3 USB 2 0 connectors 3 Connects USB devices such as a mouse keyboard printer external drive or MP3 player 7 394 IEEE 1394 connector Connects to high speed serial multimedia devices such as digital video cameras 8 S PDIF connector Connects to amplifiers and TVs for digital audio through optical digital cables This format carries an audio signal without going through an analog audio conversion process 10 11 12 Using Your Studio Hybrid Computer name and Express Service Code Used to identify your computer for use on support dell com or when contacting technical support e Line out or headphone connector Connects to headphones or sends audio to a powered speaker or sound system Line in or microphone connector Connects to a microphone for voice or to an audio cable for musical input Security cable slot Connects to a lock for a security cable used as an anti theft device K4 NOTE Before you buy a lock ensure that it works with the security cable slot on your computer 19 Using Your Studio Hybrid Using the Optical Disc Drive NOTICE Do not use non standard size or shape discs including mini CDs and mini DVDs or you w
7. integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status e Green A good connection exists between a 10 Mbps network and the computer e Orange A good connection exists between a 100 Mbps network and the computer e Yellow A good connection exists between a 1000 Mbps network and the computer e Off The computer is not detecting a physical connection to the network K NOTE The link integrity light on the network connector is only for the wired cable connection The link integrity light does not provide status for wireless connections 25 Solving Problems Power Problems If the power light is off The computer is either turned off or is not receiving power e Reseat the power cable into both the power connector on the computer and the electrical outlet e If the computer is plugged into a power strip ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on Also bypass power protection devices power strips and power extension cables to verify that the computer turns on properly e Ensure that the electrical outlet is working by testing it with another device such as a lamp e Check the AC adapter cable connections If the AC adapter has a light ensure that the light on the AC adapter is on 26 If the power light is solid white and the computer is not responding
8. power options in your operating system to configure the power settings on your computer Microsoft Windows Vista provides three default options e Balanced This power option offers full performance when you need it and saves power during periods of inactivity e Power saver This power option saves power on your computer by reducing system performance to maximize the life of the computer and by reducing the amount of energy consumed by your computer over its lifetime e High performance This power option provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance Using Your Studio Hybrid Backing Up Your Data It is recommended that you periodically back up files and folders on your computer To back up files 1 Click Start Control Panel System and Maintenance Welcome Center Transfer files and settings 2 Click Back up files or Back up computer 3 Click Continue on Your User Account Control dialog box and follow the instructions in the Back up Files wizard 23 Solving Problems This section provides troubleshooting information for your computer If you can not solve your problem using the following guidelines see Using Support Tools on page 30 or Contacting Dell on page 45 CAUTION Only trained service personnel should remove the computer cover See the Service Manual on the D
9. your computer through the Start 3 menu e Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Solving Problems Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information Ensure that the program is installed and configured properly Verify that the device drivers do not conflict with the program If necessary uninstall and then reinstall the program 29 Using Support Tools Dell Support Center The Dell Support Center helps you find the service support and system specific information you need For more information about Dell Support Center and available support tools click the Services tab at support dell com _A Click the icon in the taskbar to run the application The home page provides links to access e Self Help Troubleshooting Security System Performance Network Internet Backup Recovery and Windows Vista e Alerts technical support alerts relevant to your computer e Assistance from Dell Technical Support with DellConnect Customer Service Training 30 and Tutorials How To Help with Dell on Call and Online Scan with PCCheckUp e About Your System System Documentation Warranty Information System Information Upgrades amp Acce
10. 40n e Dell Inspiron 140g e Dell Inspiron 140gn e Dell Inspiron 140 e Dell Inspiron 140n e Dell Dimension 140g e Dell Dimension 140gn e Dell Dimension 140 e Dell Dimension 140n e Dell Inspiron e Dell Dimension Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited 53 Index A AC adapter size and weight 51 specifications 50 airflow allowing 5 AutoTech 42 backups creating 23 C cable clip 12 cables organizing 12 calling Dell 44 card reader 17 CDs playing and creating 22 54 chipset 49 computer weights and dimensions 50 computer capabilities 22 computer setting up 5 computer stand 5 vertical and horizonal options 6 connect ing cable clip 12 computer stand 6 displays 8 optional network cable 11 power cable 12 to the Internet 13 USB keyboard 10 USB mouse 10 using dial up 14 via DSL 14 via WLAN 14 wireless keyboard 10 wireless mouse 10 connectors back view 18 conserving energy 23 Contacting Dell online 45 cus
11. 5 VDC 16 mm 0 6 in 66 mm 2 6 in 127 mm 5 0 in 0 25 kg 0 55 Ib 0 to 40 C 40 to 70 C Basic Specifications Computer Environment Temperature ranges Operating 10 to 35 C Storage 40 to 70 C Relative humidity 20 to 80 maximum noncondensing 51 Basic Specifications Computer Environment Maximum vibration using a random vibration spectrum that simulates user environment Operating 5 to 350 Hz at 0 0002 G2 Hz Storage 5 to 500 Hz at 0 001 to 0 01 G2 Hz Maximum shock measured with hard drive in head parked position and a 2 ms half sine pulse 40 G 5 with pulse duration of 2 msec 10 equivalent to 20 in sec 51 cm sec Operating 52 Computer Environment Storage Altitude maximum Operating Storage Airborne contaminant level 105 G 5 with pulse duration of 2 msec 10 equivalent to 50 in sec 127 cm sec 15 2 to 3048 m 50 to 10 000 ft 15 2 to 10 668 m 50 to 35 000 ft G2 or lower as defined by ISA S71 04 1985 Appendix e Dell Studio e Dell Studio Hybrid e Dell Hybrid e Dell Studio 140g e Dell Studio 140gn e Dell Studio 140 e Dell Studio 140n e Dell Studio Hybrid 140g e Dell Studio Hybrid 140gn e Dell Studio Hybrid 140 e Dell Hybrid 140g The information in this document also applies to the products listed below e Dell Studio Hybrid 140n e Dell Hybrid 140gn e Dell Hybrid 140 e Dell Hybrid 1
12. DR2 SO DIMM 1GB 4GB E4 NOTE For instructions on upgrading your memory see the Service Manual on the Dell Support website at support dell com Computer Information System Chipset Data bus width DRAM bus width Processor address bus width Flash EPROM Expansion Bus Bus types Bus speeds Basic Specifications Intel GM965 ICH8M 64 bits dual channel 2 64 bit buses 32 bits 8 MB SATA 1 0 2 0 and USB 2 0 SATA 1 5 Gbps and 3 0 Gbps USB 480 Mbps high speed 12 Mbps full speed and 1 2 Mbps low speed 49 Basic Specifications Physical Without Stand in Vertical Orientation 211 5 mm 8 33 in 71 5 mm 2 81 in 196 5 mm 7 74 in 1 8 kg 3 97 Ib Height with sleeve Width with sleeve Depth with sleeve Weight without sleeve System Board Connectors Processor one 478 pin connector Memory two 200 pin SO DIMM slots Mini Card two 52 pin connectors 50 Power Maximum heat dissipation 221 789 BTU hr 19 5 Vdc and 3 34 A K NOTE Check the frequency and voltage rating for the AC adapter to ensure that it matches the available power source Voltage AC Adapter Types 3 Pin and 2 Pin Input voltage 100 240 VAC Input current 1 5A maximum Input frequency 50 60 Hz Output current 3 34A Output power 65 W AC Adapter Rated output voltage Dimensions Height Width Length Weight without cables Temperature ranges Operating Storage 19
13. Studio hybrid YOURS IS HERE Your Studio Hybrid was designed with the environment in mind Learn more at www dell com hybrid Studio Hybrid SETUP GUIDE Model DCSEA Notes Notices and Cautions K NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A CAUTION A CAUTION indicates a potential for property damage personal injury or death If you purchased a Dell n Series computer any references in this document to Microsoft Windows operating systems are not applicable Information in this document is subject to change without notice 2008 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Inspiron Dimension and DellConnect are trademarks of Dell Inc Intel Pentium and Celeron are registered trademarks and Core is a trademark of Intel Corporation in the U S and other countries Microsoft Windows Windows Vista and Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a trademark of the Blu ray Disc Association Bluetooth is a registered trademark owned by Bluetooth SIG Inc and i
14. System disc with your computer you can use it to restore your operating system However using the Operating System disc also deletes all data on the hard drive Use the disc only if System Restore did not resolve your operating system problem System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state without affecting data files if changes to the hardware software or other system settings have left the computer in an undesirable operating state Any changes that System Restore makes to your computer are completely reversible NOTICE Make regular backups of your data files System Restore does not monitor your data files or recover them 35 System Recovery Options E4 NOTE The procedures in this document were written for the Windows default view so they may not apply if you set your Dell computer to the Windows Classic view Starting System Restore 1 Click Start 2 In the Start Search box type System Restore and press lt Enter gt E4 NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 3 Click Next and follow the remaining prompts on the screen In the event that System Restore did not resolve the issue you may undo the last system restore Undoing the Last System Restore
15. a high performance digital connector that carries both video and audio signals for displays such as TVs and monitors with integrated speakers The DVI connector is also a high performance digital connector but it does not carry an audio signal This connector can be used for displays such as monitors and projectors that do not have speakers Check your TV or monitor to see which type of connectors are available Refer to the following table when identifying the connectors on your display to select the connection type you will use Olis JO DVI Mm HDMI Homi VGA Gea ICO KEHO Connect the display using ONLY ONE of the following connectors the white DVI connector or the HDMI connector E4 NOTE The HDMI will not have a display signal if both a DVI and an HDMI cables are connected because the DVI connector has priority over the HDMI connector Connect Using the DVI Connector Connect the display using a DVI cable which usually has white connectors at both ends Po If your display already has a VGA cable with blue connectors at both ends connected to your display disconnect the VGA cable and use a DVI cable If your display only has a VGA connector use a VGA cable with the VGA to DVI adapter not included with your computer Setting Up Your Studio Hybrid Connect Using an HDMI Connector Connect the display using an HDMI cable E4 NOTE You can purchase ad
16. ating state it was in before you installed the new device driver See Using Microsoft Windows System Restore on page 35 NOTICE Before performing the installation back up all data files on your primary hard drive For conventional hard drive configurations the primary hard drive is the first drive detected by the computer To reinstall Windows you need the following items e Dell Operating System media e Dell Drivers and Utilities media 38 E4 NOTE The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer Use the Dell Drivers and Utilities media to load any required drivers Depending on the region from which you ordered your computer or whether you requested the media the Dell Drivers and Utilities media and Operating System media may not ship with your computer Reinstalling Windows Vista The reinstallation process can take 1 to 2 hours to complete After you reinstall the operating system you must also reinstall the device drivers virus protection program and other software 1 Save and close any open files and exit any open programs 2 Insert the Operating System disc 3 Click Exit if the Install Windows message appears System Recovery Options 4 Restart the computer 5 When the DELL logo appears press lt F12 gt immediately K NOTE If you wait too long and the operating system logo appears continue to wait until you see the M
17. cal changes to your computer or advanced technical reference material for technicians or experienced users Finding More Information and Resources See the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage on www dell com at the following location www dell regulatory_compliance the back or bottom of your computer the Dell Support website at support dell com 47 Basic Specifications System Model Studio Hybrid 140g This section provides basic information that you may need when setting up updating drivers for and upgrading your computer For more detailed specifications see the Service Manual on the Dell Support website at support dell com K NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Help and Support and select the option to view information about your computer 48 Processor Type Intel Celeron Intel Celeron Dual Core L2 cache 1MB 512 KB Intel Pentium Dual Core 1 MB Intel Core 2 Duo Drives Externally accessible Internally accessible 2 MB 3 MB 6 MB One 5 25 inch drive bay SATA DVD ROM or DVD RW Blu ray Disc optical drive One 2 5 inch drive bay SATA hard drive Memory Connectors Capacities Memory type Minimum Maximum two internally accessible SO DIMM sockets 512 MB 1 GB and 2GB 533 MHz 667 MHz D
18. connector location 18 network speed testing 25 0 optical audio connector S PDIF connection 19 order status 42 P power button and light 16 power connector 18 power problems solving 26 power specifications 50 problems solving 24 57 Index processor 48 products information and purchasing 43 reinstalling Windows 35 resources finding more 46 restoring factory image 36 rotating icons 5 S SD card reader 17 SDHC card reader 17 security cable slot 19 setup before you begin 5 shipping products for return or repair 43 sleeve changing 21 58 software features 22 software problems 28 solving problems 24 S PDIF connector 19 specifications 48 support email addresses 42 support sites worldwide 41 system board connectors 50 System Messages 30 system reinstall options 35 System Restore 35 T technical support 41 temperature operating and storage ranges 51 U USB 2 0 back connectors 19 front connectors 17 V ventilation ensuring 5 vertical stand using orchanging 6 W warranty returns 43 Windows reinstalling 35 Windows Vista 13 Program Compatibility Wizard 28 reinstalling 38 setup 13 wireless network connection 25 wireless sync button 18 Index wirless mouse and keyboard reconnecting 24 X xD Picture Card reader 17 59 Your Studio Hybrid was designed with the environment in mind Learn more at www dell com hybrid av Uo Printed in the U S A www dell c
19. date drivers for your computer and readme files learn more about your operating system maintaining peripherals RAID Internet Bluetooth networking and e mail upgrade your computer with new or additional memory or a new hard drive reinstall or replace a worn or defective part 46 Finding More Information and Resources See your Operating System disc the Drivers and Utilities disc K NOTE Drivers and documentation updates can be found on the Dell Support website at support dell com the Dell Technology Guide installed on your hard drive the Service Manual on the Dell Support website at support dell com K4 NOTE In some countries opening and replacing parts of your computer may void your warranty Check your warranty and return policies before working inside your computer If you need to find safety best practices information for your computer review Warranty information Terms and Conditions U S only Safety instructions Regulatory information Ergonomics information and End User License Agreement find your Service tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support find drivers and downloads access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate information for last minute updates about techni
20. ditional VGA to DVI adapters as well as DVI and HDMI cables from the Dell website at dell com Setting Up Your Studio Hybrid Set Up the Keyboard and Mouse Wireless Keyboard and Mouse If your computer was purchased with a wireless keyboard and mouse 1 Insert the batteries in the wireless keyboard and mouse E4 NOTE The keyboard and mouse turn on automatically after the batteries are inserted 2 Press any key on the keyboard and click the mouse after your computer starts up USB Keyboard and Mouse If your computer was not purchased with a wireless keyboard and mouse use the USB connections on the back panel of the computer 10 Connect the Network Cable Optional A network connection is not required to complete this computer setup but if you have an existing network or Internet connection that uses a cable connection such as a home cable modem or Ethernet jack you can connect it now Setting Up Your Studio Hybrid Use only an Ethernet cable RJ 45 connector Do not plug a telephone cable RJ 11 connector into the network connector sz Zi To attach your computer to a network or broadband device connect one end of a network cable to either a network port or a broadband device Connect the other end of the network cable to the network adapter connector on the back panel of your computer A click indicates that the network cable has been securely attached 11 Setting Up Your
21. e Service Manual on the Dell Support website at support dell com Hard disk drive failure Possible hard disk drive failure during HDD POST see Contacting Dell on page 45 for assistance Hard disk drive read failure Possible hard disk drive failure during HDD boot test see Contacting Dell on page 45 for assistance Keyboard failure Keyboard failure loose cable or lost wireless connection For wireless keyboard connections see Wireless Mouse or Keyboard Problems on page 24 No boot device available No bootable partition on hard disk drive the hard disk drive cable is loose or no bootable device exists e f the hard drive is your boot device ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device 31 Using Support Tools e Enter system setup and ensure that the boot sequence information is correct see the Service Manual on the Dell Support website at support dell com No timer tick interrupt A chip on the system board might be malfunctioning or motherboard failure see the Service Manual on the Dell Support website at support dell com USB over current error Disconnect the USB device Your USB device needs more power for it to function properly Use an external power source to connect the USB device or if your device has two USB cables connect both of them NOTICE Hard Drive SELF MONITORING SYSTEM has reported tha
22. ell Support website at support dell com for advanced service and troubleshooting instructions Wireless Mouse or Keyboard Problems If the mouse and keyboard stop communicating with the computer The batteries may not be working or the keyboard and mouse have lost their connection with the computer 24 e Check the batteries in the keyboard and mouse to ensure that they have enough power and are installed correctly e Reestablish a connection with the computer a Turn on the computer b Press the wireless sync button at the back of your computer and then the wireless sync button on your keyboard c Press the wireless sync button on the computer again and then the wireless sync button on your mouse The mouse and keyboard should now be paired Network Problems Wireless Connections If the network connection is lost The wireless router is offline or wireless has been disabled on the computer e Check your wireless router to ensure it is powered on and connected to your data source cable modem or network hub eRe establish your connection to the wireless router a Save and close any open files and exit any open programs b Click Start ta Connect To c Follow the instructions on the screen to complete the setup Solving Problems Wired Connections If the network connection is lost The cable is loose or damaged e Check the cable to ensure it is plugged in and not damaged The link
23. entation For more information see Install the Stand on page 5 Using Your Studio Hybrid qa Headphone connector Connects to headphones For audio to a powered speaker or sound system use the audio out or S PDIF connector on the back USB 2 0 connectors 2 Connects USB devices that are connected occasionally such as memory keys digital cameras and MP3 players 8 LI Media card reader Provides a fast and convenient way to view and share digital photos music videos and documents stored on the following digital memory cards e Secure digital SD memory card e SDHC Secure Digital High Capacity card e Multi Media Card MMC e Memory Stick e Memory Stick PRO e xD Picture Card type M and type H 17 Using Your Studio Hybrid Back View Features 1 18 Wireless sync button A wireless connection can be established between your keyboard and mouse and your computer Press the sync button on the back of your computer then press the sync button on the device that you wish to use oco Power connector Connects your computer to the AC adapter 25 Network connector and light Connects your computer to a network or broadband device The network activity light flashes when the computer is transmitting or receiving data A high volume of network traffic may make this light appear to be in a steady on state 4 rom HDMI 1 2
24. ermanent damage to the computer Install the Stand You have the option of setting up your computer either in a vertical or horizontal position Your computer automatically rotates the illuminated name and symbols to display correctly in either orientation While powered on the Dell logos on either side of the computer illuminate when the computer is vertical and only on the top surface when it is horizontal Setting Up Your Studio Hybrid Vertical Position Horizontal Position To set up your computer in a vertical position To set up your computer in a horizontal position align the securing tabs on the stand with the 1 If the stand has been installed in the vertical slots on the computer Lower the computer onto position gently lift the computer away from the stand until the tabs have fully inserted into the stand while holding the stand down ona the slots level surface 2 Turn the stand over and push the stabilizer bar away from the stand 3 Separate the two ends of the stand 4 Turn the stand over and align the stabilizer bar with the securing slots on the stand Setting Up Your Studio Hybrid Align the securing tabs on the stand with the slots on the computer and lower the computer onto the stand until the securing tabs are inserted into the slots Setting Up Your Studio Hybrid Connect the Display Your computer uses one of two different connectors for the display The HDMI connector is
25. icrosoft Windows desktop then shut down your computer and try again E4 NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program 6 When the boot device list appears highlight CD DVD CD RW Drive and press lt Enter gt 7 Press any key to Boot from CD ROM Follow the instructions on the screen to complete the installation 39 Getting Help If you experience a problem with your computer you can complete the following steps to diagnose and troubleshoot the problem 1 See Solving Problems on page 24 for information and procedures that pertain to the problem your computer is experiencing 2 See Dell Diagnostics on page 32 for procedures on how to run Dell Diagnostics 3 Fill out the Diagnostic Checklist on page 44 4 Use Dell s extensive suite of online services available at Dell Support support dell com for help with installation and troubleshooting procedures See Online Services on page 41 for a more extensive list of Dell Support online 5 If the preceding steps have not resolved the problem see Contacting Dell on page 45 40 E4 NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures E4 NOTE Dell s Express Service Code system may not be available in all countries When p
26. ill damage the drive 12 cm ERA E4 NOTE Do not move the computer while playing or recording CDs and DVDs Place the disc in the center of the disc slot with the label facing outwards and gently push the disc into the slot The drive will automatically pull the disc in and begin reading its content Lali eject a disc from the drive gently touch the eject control The control will flash to confirm a few seconds before ejecting the disc 20 Using Your Studio Hybrid 2 Place the computer vertically and pull the Changing the Sleeve a a sleeve gently towards the back of your You can use different sleeves to personalize A computer then gently slide the new sleeve your computer s appearance onto the computer K NOTE You can purchase additional sleeves from the Dell website at dell com To change your computer s sleeve 1 Place the computer horizontally on a clean flat surface such as a mat to avoid scratches and remove the screw 3 Place the computer horizontally again and replace the screw by inserting it at an approximately 45 degree angle and gently turning the screw 21 Using Your Studio Hybrid Software Features E4 NOTE For more information about the features described in this section see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com Productivity and Communication You can use your computer to create presentations br
27. ing Dell on page 45 for problems with your order If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call for your region see Contacting Dell on page 45 Product Information If you need information about additional products available from Dell or if you would like to place an order visit the Dell website at www dell com For the telephone number to call for your region or to speak to a sales specialist see Contacting Dell on page 45 Returning Items for Repair Under Warranty or for Credit Prepare all items being returned whether for repair or credit as follows 1 Call Dell to obtain a Return Material Authorization Number and write it clearly and prominently on the outside of the box 2 For the telephone number to call for your region see Contacting Dell on page 45 3 Include a copy of the invoice and a letter describing the reason for the return Getting Help Include a copy of the Diagnostics Checklist see Diagnostic Checklist on page 44 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 32 Include any accessories that belong with the item s being returned power cables software guides and so on if the return is for credi
28. ion If necessary uninstall and then reinstall the program K NOTE Software usually includes installation instructions in its documentation or on CD 28 If the computer stops responding NOTICE You might lose data if you are unable to perform an operating system shutdown Turn the computer off If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off Then restart your computer If a program is designed for an earlier Microsoft Windows operating system Run the Program Compatibility Wizard The Program Compatibility Wizard configures a program so that it runs in an environment similar to non Windows Vista operating system environments 1 Click Start Control Panel Programs Use an older program with this version of Windows 2 In the welcome screen click Next 3 Follow the instructions on the screen If a solid blue screen appears Turn the computer off If you are unable to get a response by pressing a key on your keyboard or moving your pointer or mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off Then restart your computer If you have other software problems e Back up your files immediately e Use a virus scanning program to check the hard drive or CDs e Save and close any open files or programs and shut down
29. m memory requirements If necessary install additional memory See the Service Manual on the Dell Support website at support dell com Solving Problems eReseat the memory modules See the Service Manual on the Dell Support website at support dell com to ensure that your computer is successfully communicating with the memory If you experience other memory problems e Ensure that you are following the memory installation guidelines see the Service Manual on the Dell Support website at support dell com e Check if the memory module is compatible with your computer Your computer supports DDR2 memory For more information about the type of memory supported by your computer see Basic Specifications on page 48 e Run the Dell Diagnostics see Dell Diagnostics on page 32 e Reseat the memory modules see the Service Manual on the Dell Support website at support dell com to ensure that your computer is successfully communicating with the memory 27 Solving Problems Lockups and Software Problems If the computer does not start up Ensure that the power cable is firmly connected to the computer and to the electrical outlet If a program stops responding End the program 1 Press lt Ctrl gt lt Shift gt lt Esc gt simultaneously 2 Click Applications 3 Click the program that is no longer responding 4 Click End Task If a program crashes repeatedly Check the software documentat
30. nly You can access Dell Support through the following websites and e mail addresses Dell Support websites e support dell com esupport jp dell com Japan only esupport euro dell com Europe only 41 Getting Help Dell Support e mail addresses e mobile_support us dell com e support us dell com e la techsupport dell com Latin America and Caribbean countries only e apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses e apmarketing dell com Asian Pacific countries only esales canada dell com Canada only Anonymous file transfer protocol FTP e ftp dell com Log in as user anonymous and use your e mail address as your password AutoTech Service Dell s automated support service AutoTech provides recorded answers to the questions 42 most frequently asked by Dell customers about their portable and desktop computers When you call AutoTech use your touch tone telephone to select the subjects that correspond to your questions For instructions on accessing the telephone number to call your region see Contacting Dell on page 45 Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order For the telephone number to call your region see Contact
31. ochures greeting cards fliers and spreadsheets You can also edit and view digital photographs and images Check your purchase order for software installed on your computer After connecting to the Internet you can access websites setup an e mail account upload and download files and so on Entertainment and Multimedia You can use your computer to watch videos play games create your own CDs listen to music and radio stations Your optical disc drive may supports multiple disc media formats 22 including CDs Blu ray discs if the option is selected at the time of purchase and DVDs You can download or copy pictures and video files from portable devices such as digital cameras and cell phones Optional software applications enable you to organize and create music and video files that can be recorded to disc saved on portable products such as MP3 players and handheld entertainment devices or played and viewed directly on connected TVs projectors and home theater equipment Customizing the Desktop You can customize your desktop to change the appearance resolution wallpaper screensaver and so on by accessing the Personalize appearance and sounds window To access the display properties window 1 Right click an open area of the desktop 2 Click Personalize to open the Personalize appearance and sounds window and learn more about your customization options Customizing Your Energy Settings You can use the
32. om support dell com 0G360CA01
33. onnections that provide high speed Internet access through a satellite television system e Dial up connections that provide Internet access through a telephone line Dial up connections are considerably slower than DSL and cable or satellite modem connections Your computer does not have an integrated modem An optional USB modem must be used for dialup service with this computer e Wireless LAN connections that provide Internet access using WiFi 802 11 technology Wireless LAN support requires optional internal components that may or may not be installed in your computer based on decisions made at the time of purchase K NOTE If an external USB modem or WLAN adapter is not part of your original order you can purchase one from the Dell website at dell com 14 Setting Up a Wired Internet Connection If you are using a dial up connection connect the telephone line to the external USB modem optional and to the telephone wall jack before you set up your Internet connection If you are using a DSL or cable satellite modem connection contact your ISP or cellular telephone service for setup instructions Setting Up a Wireless Connection Before you can use your wireless Internet connection you need to connect to your wireless router To set up your connection to a wireless router 1 Save and close any open files and exit any open programs 2 Click Start 63 Connect To 3 Follow the instructions on the screen
34. rompted by Dell s automated telephone system enter your Express Service Code to route the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions E4 NOTE Some of the following services are not always available in all locations outside the continental U S Call your local Dell representative for information on availability Technical Support and Customer Service Dell s support service is available to answer your questions about Dell hardware Our support staff uses computer based diagnostics to provide fast accurate answers To contact Dell s support service see Before You Call on page 44 and then see the contact information for your region or go to support dell com DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to support dell com and click DellConnect Getting Help Online Services You can learn about Dell products and services on the following websites e www dell com e www dell com ap Asian Pacific countries only e www dell com jp Japan only ewww euro dell com Europe only e www dell com la Latin American and Caribbean countries ewww dell ca Canada o
35. rs continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again E4 NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program 3 When the boot device list appears highlight CD DVD CD RW and press lt Enter gt 34 Select the Boot from CD ROM option from the menu that appears and press lt Enter gt Type 1 to start the CD menu and press lt Enter gt to proceed Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your computer When the Dell Diagnostics Main Menu appears select the test you want to run System Recovery Options You can restore your operating system in the following ways e System Restore returns your computer to an earlier operating state without affecting data files Use System Restore as the first solution for restoring your operating system and preserving data files e Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer Both procedures permanently delete all data on the hard drive and remove any programs installed after you received the computer Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem e If you received an Operating
36. s used by Dell under license Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own October 2008 P N G360C Rev A01 Contents Setting Up Your Studio Hybrid 5 Changing the Sleeve 21 Before Setting Up Your Computer 5 Software Features 0005 22 Install the Stand anan 5 Solving Problems 24 Connect the Display 8 Wireless Mouse or Keyboard Set Up the Keyboard and Mouse 10 Problems aka BIGLAANG end 24 Connect the Network Cable Optional 11 Network Problems 25 Connect the Power Cables for Your Power Problems aa maa aaa kana aaa nasasa 26 Display and Computer aa 12 Memory Problems a 21 Attach the Cable Clip Optional 12 Lockups and Software Problems 28 Windows Vista SOND cis aa penne nts 13 Using Support Tools 30 Connect to the Internet Optional 13 Dell Support Center 22 2 30 Using Your Studio Hybrid 16 System MessageS eeeeee0ee 30 Front View Features a 16 Hardware Troubleshooter 32 Back View Features 00 18 Dell Diagnostics a 33 Using the Optical Disc Drive 20 System Recovery Op
37. ssories The top of the Dell Support Center home page displays your system s model number along with its service tag and express service code For more information about the Dell Support Center see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com System Messages If your computer has an issue or error it may display a System Message that will help you identify the cause and action needed to resolve the issue K4 NOTE If the message you received is not listed in the following examples see the documentation for either the operating system or the program that was running when the message appeared Alternatively you could see the Service Manual on the Dell Support website at support dell com or see Contacting Dell on page 45 for assistance Alert Previous attempts at booting this system have failed at checkpoint nnnn For help in resolving this problem please note this checkpoint and contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error see Contacting Dell on page 45 for assistance CMOS checksum error Possible motherboard failure or RTC battery low Replace the battery See the Service Manual on the Dell Support website at support dell com or see Contacting Dell on page 45 for assistance Using Support Tools CPU fan failure CPU fan has failed Replace the CPU fan See th
38. t Pack the equipment to be returned in the original or equivalent packing materials You are responsible for paying shipping expenses You are also responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C 0 D packages are not accepted Returns that are missing any of the preceding requirements will be refused at Dell s receiving dock and returned to you 43 Getting Help Before You Call K NOTE Have your Express Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently You may also be asked for your Service Tag located on the back or bottom of your computer Remember to fill out the following Diagnostics Checklist If possible turn on your computer before you call Dell for assistance and call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available 44 Diagnostic Checklist e Name e Date e Address e Phone number e Service Tag bar code on the back or bottom of the computer e Express Service Code e Return Material Authorization Number if provided by Dell support technician e Operating system and version e Devices e Expansion cards
39. t a parameter has exceeded its normal operating range Dell recommends that you back up your data regularly A parameter out of range may or may not indicate a potential hard drive problem S M A R T error possible hard disk drive failure This feature can be enabled or disabled in the 32 BIOS setup see Contacting Del for assistance Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured you can use the Hardware Troubleshooter to resolve the incompatibility on page 45 To start the Hardware Troubleshooter 1 Click Start 63 Help and Support 2 Type hardware troubleshooter in the search field and press lt Enter gt to start the search 3 In the search results select the option that best describes the problem and follow the remaining troubleshooting steps Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems on page 48 and run the Dell Diagnostics before you contact Dell for technical assistance It is recommended that you print these procedures before you begin NOTICE Dell Diagnostics works only on Dell computers E4 NOTE The Drivers and Utilities media is optional and may not ship with your computer See the System Setup section in the Service Manual to review your computer s configuration information and ensure that the de
40. tions System Restore 00eeeeeee Dell Factory Image Restore Operating System Reinstallation Getting Help 00000 Technical Support and Customer SEMIGE ns wert kda nee bared eke DellConnect ccc cece ee eee Online Services 000 eee eee AutoTech Service 00 eee eee Product Information Returning Items for Repair Under Warranty or for Credit Before You Call 0000000e Contacting Dallas neem Bhabi Finding More Information and LG LA AA Basic Specifications AppendixX 22 an Macrovision Product Notice Setting Up Your Studio Hybrid This section provides information about setting up your Studio Hybrid 140g and connecting peripherals Before Setting Up Your Computer When positioning your computer ensure that you allow easy access to a power source adequate ventilation and a level surface to place your computer Restricting airflow around your Studio Hybrid may cause it to overheat To prevent overheating ensure that you leave at least 10 2 cm 4 in at the back of the computer and a minimum of 5 1 cm 2 in on all other sides You should never put your computer in an enclosed space such as a cabinet or drawer when it is powered on NOTICE Placing or stacking heavy or sharp objects on the computer may result in p
41. to complete the setup Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut 1 Save and close any open files and exit any open programs 2 Double click the ISP icon on the Microsoft Windows desktop 3 Follow the instructions on the screen to complete the setup If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP perform the steps in the following section K NOTE If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the service status or try connecting again later E4 NOTE Have your ISP information ready If you do not have an ISP the Connect to the Internet wizard can help you get one Setting Up Your Studio Hybrid 1 Save and close any open files and exit any open programs 2 Click Start 63 Control Panel 3 Under Network and Internet click Connect to the Internet The Connect to the Internet window appears 4 Click either Broadband PPPoE or Dial up depending on how you want to connect a Choose Broadband if you will use a DSL satellite modem cable TV modem or Bluetooth wireless technology connection b Chose Dial up if you will use an optional USB dial up modem or ISDN K NOTE If you do not know which type of connection to select click Help me choose or contact
42. tomer service 41 customizing computer sleeve design 21 your desktop 22 your energy settings 23 damage avoiding 5 data backing up 23 Index DellConnect 41 Dell Diagnostics 33 Dell Factory Image Restore 35 Dell Support Center 30 Dell support website 47 Dell Technology Guide for futher information 46 Diagnostic Checklist 44 disc drive supported disc sizes 20 discs ejecting 20 using 20 display connecting 8 drivers and downloads 47 DVDs playing and creating 22 DVI connector 19 55 Index E eject button 17 email addresses for technical support 42 energy conserving 23 expansion bus 49 Express Service Code 19 F finding more information 46 front side connectors 16 FTP login anonymous 42 hard drive type 48 hard drive activity light 17 56 hardware problems diagnosing 32 Hardware Troubleshooter 32 HDMI connector location 19 display 8 headphone back connector 19 front connector 17 help getting assistance and support 40 horizontal and vertical stand options 5 horizontal stand using or changing 6 l IEEE 1394 connector 19 installing the stand 5 Internet connection 13 ISP Internet Service Provider 13 L line in connector 19 line out connector 19 media card reader 17 memory minimum and maximum 49 memory problems solving 27 Memory Stick reader 17 memory support 49 microphone connector 19 MMC 17 Multi Media Card reader 17 Index N network connection fixing 25 network
43. vice that you want to test displays in the system setup program and is active Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media Using Support Tools Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive E4 NOTE If your computer cannot display a screen image see Contacting Dell on page 45 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly 2 Turn on or restart your computer 3 When the DELL logo appears press lt F12 gt immediately Select Diagnostics from the boot menu and press lt Enter gt K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again K4 NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from the Drivers and Utilities media 33 Using Support Tools 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive Starting Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media 2 Shut down and restart the computer When the DELL logo appears press lt F12 gt immediately K NOTE If you wait too long and the operating system logo appea
44. your ISP 5 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup 15 5 Using Your Studio Hybrid Your Studio Hybrid 140g has indicators buttons and features that provide information at a glance and time saving shortcuts for common tasks Front View Features 1 o Power button and light Turns the power on or off when pressed The light in the center of this button indicates the power state e Blinking white the computer is in sleep state e Solid white the computer is in power on state e Blinking amber there may be a problem with the system board e Solid amber the system board cannot start initialization There may be an issue with either the system board or power supply 16 2 Hard drive activity light Turns on when the computer reads or writes data A flashing light indicates hard drive activity NOTICE To avoid loss of data never turn off the computer while the hard drive activity light is flashing 3 a Disc drive eject control Lights up when the computer starts up and when a disc is in the drive To eject a disc gently touch the button 4 Optical drive Plays or records only standard size 12 cm CDs and DVDs See Using the Optical Disc Drive on page 20 5 Computer stand Provides stability for the computer and can be reconfigured to hold the computer in a vertical or a horizontal ori
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