Dell E178FP User's Manual
Contents
1. customize the color settings to your exact choice OSD Settings Each time the OSD opens it displays in the same location on the screen OSD Settings horizontal vertical provides control over this location Horizontal and buttons move OSD to the left and right Position i Gi Vertical and buttons move OSD down and up Position Time OSD Hold Time Sets the length of time the OSD will remain active after the last time you pressed a button Use the and buttons to adjust the slider in 5 second increments from 5 to 60 seconds NOTE Default OSD hold time is 20 seconds OSD Locki Controls user access to adjustments When Yes is selected no user adjustments are allowed All buttons except Menu are locked 5 mD J e OSD HoldThe OSD stays active for as long as it is in use I All buttons can be locked or unlocked Press the Menu button for over 15 seconds to unlock the OSD menu On Screen Display OSD Horizontal Position J Vertical Position pbi ec OSD Lock We Yeed NOTE When the OSD is locked pressing the Menu button will take the user directly to the OSD settings menu with OSD Lock preselected on entry Select No to unlock and allow user access to all applicable settings Language Language sets the OSD to display in one of five languages English Espa ol Francais Deutsch Japanese English Espa ol Fran2. 0011 Technical Support Technical Support for XPS computers onlycomputers toll free 1300 790 877 only City Code 2 Home and Home Office toll free 1300 655 533 Medium and Large toll free 1800 633 559 Business Small Business Education toll free 1800 060 889 Local Government Austria Vienna Online Support support euro dell com tech support central europe dell com 900 Technical Support for XPS 08 20 24 05 30 81 computers onlycomputers Country Code 61 Country Code 43 only Home Small Business 08 20 24 05 30 00 City Code 1 Sales 08 20 24 05 30 49 08 20 24 05 30 14 Home Small Business Fax Home Small Business Customer Service Home Small Business 08 20 24 05 30 17 Support Preferred 08 20 24 05 30 16 Accounts Corporate Customer Service 08 20 24 05 30 17 Preferred Accounts Corporate Support Switchboard 0820 240 530 00 Bahamas Online Support www dell com bs la techsupport dell com Technical Support toll free 1 866 874 3038 Customer Service Sales Barbados Online Support www dell com bb la techsupport dell com Technical Support 1 800 534 3142 Customer Service Sales Belgium Brussels Online Support support euro dell com 02 481 92 96 Technical Support for XPS International Access Code 00 PP computers onlycomputers only Fax Country Code 32 02 481 92 88 02 481 92 95 02 713 15 65 02 481 91 00 02 481 92 99 02 481 91 00 General Support City
3. Attach a lock to secure your monitor Attach the optional Dell Soundbar Refer to this label if you need to contact Dell for technical support List the regulatory approvals Press to release the stand Use to mount monitor Help organize cables by passing them through the holder Right side Left side Bottom View 1 AC power cord connector 2 VGA connector Monitor Specifications General Model number Flat Panel Screen type Screen dimensions Preset display area Horizontal Vertical Pixel pitch Viewing angle Luminance output Contrast ratio Faceplate coating Backlight Response Time Resolution Horizontal scan range Vertical scan range Optimal preset resolution Highest preset resolution Preset Display Modes E178FP Active matrix TFT LCD 17 inches 17 inch diagonal viewable image size 337 9 mm 13 3 inches 270 3 mm 10 6 inches 0 264 mm x 0 264 mm Viewing angle 160 vertical typ 160 horizontal typ 300 cd m 2 typ 800 1 typ Anti glare with hard coating 3H 4 CCFLs backlight 5 ms typical Black to White 30 kHz to 81 kHz automatic 56 Hz to 76 Hz 1280 x 1024 at 60 Hz 1280 x 1024 at 75 Hz The following table lists the preset modes for which Dell guarantees image size and centering Display Mode VGA 720 x 400 VGA 640 x 480 VESA 640 x 480 VESA 800 x 600 VESA 800 x 600 VESA 1024 x 768 VESA 1024 x 768 VESA 1152 x 864 VESA
4. C 41 to 95 F 20 to 60 C 4 to 140 F 10 to 80 noncondensing 5 to 90 noncondensing 3 657 6 m 12 000 ft max 12 192 m 40 000 ft max If you have VESA s DPMS compliance display card or software installed in your PC the monitor automatically reduces its power consumption when not in use This is referred to as Power Save Mode If input from keyboard mouse or other input devices is detected by the computer the monitor automatically resumes functioning The following table shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA s Mode Video H sync V sync Power Used Power Saving LED color Active Yes Yes maximum 40W 0 Green typical 34W NOTE The OSD functions only in the normal operation mode Otherwise one of the following messages will appear depending upon the selected input In Power SaveMode Press computer power button or any key on keyboard or move mouse Activate the computer and the monitor to gain access to the OSD Pin Assignments VGA Connector 1 5 6 10 11 15 The following table shows pin assignments in the VGA connector Ramer 15 pin Side of the Connected Signal Cable es C Cc Plug and Play Capability You can install the monitor in any Plug and Play compatible system The monitor automatically provides the computer system with its Extended Display Identification Data EDID using
5. CI Display Data Channel Command Interface allows you to adjust the monitor parameters brightness color balance etc via software applications on your PC Select Disable to disable this feature For best user experience and optimum performance of your monitor keep this feature enabled The function of adjusting display settings using PC applications will be disabled Do you want to disable DDC CI NOTE If user select disable for DDC CI the warning message will appear on screen Then user can select Yes or No according to need Automatic Save With the OSD open if you make an adjustment and then either proceed to another menu or exit the OSD the monitor automatically saves any adjustments you have made If you make an adjustment and then wait for the OSD to disappear the adjustment will also be saved OSD Warning Messages A warning message may appear on the screen indicating that the monitor is out of sync Cannot Display This Video Mode This means that the monitor cannot synchronize with the signal that it is receiving from the computer Either the signal is too high or too low for the monitor to use See Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 1280 X 1024 60Hz K NOTE The floating Dell self test Feature Check dialog appears on the screen if the monitor cannot sense a video signal DALL Self Test Feature Check Occasional
6. V 60 hertz Hz in most of North and South America and some Far Eastern countries such as Japan South Korea also 220 volts V 60 hertz Hz and Taiwan o 230 volts V 50 hertz Hz in most of Europe the Middle East and the Far East Always be sure that your monitor is electrically rated to operate with the AC power available in your location NOTE This monitor does not need or have a voltage selection switch for setting the AC voltage input It will automatically accept any AC input voltage accc defined in the Electrical Specifications section Do not store or use the LCD monitor in locations that are exposed to heat direct sunlight or extreme cold Avoid moving the LCD monitor between locations with large temperature differences Do not subject the LCD monitor to severe vibration or high impact conditions For example do not place the LCD monitor inside a car trunk Do not store or use the LCD monitor in locations exposed to high humidity or dusty environment Do not allow water or other liquids to spill on or into the LCD monitor Keep flat panel monitor in room temperature conditions Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display Never insert anything metallic into the monitor openings Doing so may create the danger of electric shock To avoid electric shock never touch the inside of the monitor Only a qualified technician should open the monitor case Never use your monitor
7. Sales under 500 employees Sales over 500 employees Online Support Technical Support for XPS computers only Home and Small Business Technical Support Customer Service Switchboard Switchboard calls from outside of France Sales Fax Fax calls from outside of France Corporate Technical Support Customer Service Switchboard Sales fe X Online Support Technical Support for XPS computers only Technical Support Home Small Business Customer Service Global Segment Customer Service Preferred Accounts Customer Service Large Accounts Customer Service Public Accounts Customer Service Switchboard Online Support Technical Support Gold Service Technical Support Switchboard Gold Service Switchboard Sales o X Online Support Technical Support Customer Service Sales Online Support Technical Support Customer Service Sales Online Support Technical Support Customer Service Sales Online Support fi_support dell com 0207 533 555 0207 533 538 0207 533 533 0207 533 530 0207 533 540 0207 533 533 support euro dell com 0825 387 129 0825 387 270 0825 823 833 0825 004 700 04 99 75 40 00 0825 004 700 0825 004 701 04 99 75 40 01 0825 004 719 0825 338 339 01 55 94 71 00 01 55 94 71 00 0155 94 71 01 support euro dell com tech_support_central_europe dell com 069 9792 7222 069 9792 7200 0180 5 224400 069 9792 7320 069 9792
8. ais Deutsch t d oe NOTE The language chosen affects only the language of the OSD It has no effect on any software running on the computer Factory Factory Reset returns the settings to the factory preset values for the selected group of functions Reset Reset to Factory Setting Exit All Settings Enable LCD Conditioning DDC CI Enable DIRI s Exit is used to exit out of Factory Reset menu For All settings all user adjustable settings are reset at one time except Language settings IR This feature will help reduce minor cases of image retention Enable LCD Conditioning If an image appears to be stuck on the monitor select LCD Conditioning to help eliminate any image retention Using the LCD Conditioning feature may take several hours Severe cases of image retention are known as burn in the LCD Conditioning feature does not remove burn in NOTE Use LCD Conditioning only when you experience a problem with image retention Below warning message appears once user select Enable LCD Conditioning o T P This feature will help reduce minor cases of image retention Depending on the degree of image retention the program may take some time to run Do you want to continue No NOTE Press any button on the monitor to terminate LCD Conditioning at any time LCD Conditioning is currently in progress Press any button on the monitor to terminate LCD Conditioning at any time DDC
9. by that icon See the table below for a complete list of all the functions available for the monitor 3 Press the MENU button once to activate the highlighted function Press to select the desired parameter press menu to enter the slidebar then use the and buttons according to the indicators on the menu to make your changes 4 Press the MENU button once to return to the main menu to select another function or press the MENU button two or three times to exit from the OSD Menu Name Description and Sub menus This is used to exit out of the Main Menu Positioning Positioning moves the viewing area around on the monitor screen Horizontal When making changes to either the Horizontal or Vertical settings no changes occur to the size of the viewing area the image gets Verticall shifted based on what you select Minimum is 0 Maximum is 100 Re n Horizontal e gt 50 Vertical Ei 50 Auto Adjust Even though your computer system can recognize your new flat panel monitor on startup the Auto Adjustment function will optimize the display settings for use with your particular setup NOTE In most cases Auto Adjust produces the best image for your configuration you can directly access this function via Auto Adjustment amp hotkey Pixel Clock The Phase and Pixel Clock adjustments allow you to more closely adjust your monitor to your preference Select Image Settings in the main OSD to access
10. controller and computer system your monitor is functioning properly OSD Warning Messages For OSD related issues see OSD Warning Messages Common Problems The following table contains general information about common monitor problems you might encounter COMMON SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS No Video Power LED off No picture monitor is dead l No Video Power LED on No picture or no brightness Poor Focus Picture is fuzzy blurry or ghosting Check connection integrity at both ends of the video cable Electric outlet verification Ensure power button depressed fully Increase brightness amp contrast controls Perform monitor self test feature check Check for bent or broken pins Press Auto Adjust button Adjust Phase and Clock controls through OSD Eliminate video extension cables Perform monitor reset Lower video resolution or increase font size Shaky J ittery Video Wavy picture or fine movement Press Auto Adjust button Adjust Phase and Clock controls through OSD Perform monitor reset Check environmental factors Relocate and test in another room Missing Pixels LCD screen has spots Cycle power on off These are pixels that are permanently off and is a natural defect that occurs in LCD technology Stuck on Pixels LCD screen has bright spots Cycle power on off These are pixels that are permanently on and is a natural defect that occurs in LCD technology Brightness Problem
11. on screen display OSD select function icons exit from menus and sub menus and to ex Accessing the Menu System Use this button for direct access to the Brightness and Contrast control menu Brightness Contrast Hot Key B C Use these buttons to adjust decrease increase ranges items in the OSD and buttons NOTE You can activate automatic scroll feature by pressing and holding either or button Use this button to activate automatic setup and adjustment The following dialog will appear on screen as the monitor self adjus L 4 Auto Adjust In Progress Auto Adjust Auto Adjustment 4 button allows the monitor to self adjust to the incoming video signal After using Auto Adjustment you can monitor by using the Pixel Clock and Phase controls in the OSD NOTE Auto Adjust will not occur if you press the button while there are no active video input signals or attached cables The green LED indicates the monitor is on and fully functional An amber LED indicates DPMS power save mode The Power button turns the monitor on and off Power Button amp Indicator On Screen Menu Display OSD Direct Access Functions Adjustment Method Auto adjustment Use this button to activate automatic setup and adjustment The following dialog will appear on screen as the monitor self adjusts to the current input Auto Adjust In Progress re Auto Adjustment amp _ button allows the monitor to sel
12. these settings Use the and buttons to adjust interference Minimum 0 Maximum 100 54 Phase lf satisfactory results are not obtained using the Phase adjustment use the Pixel Clock adjustment and then use Phase again Image Settings Auto Adjust will produce best image Auto Adjust Press Menu Pixel Clock Phase NOTE This function may change the width of the display image Use the Horizontal function of the Position menu to center the display image on the screen Ez Color Adjusts the color temperature and saturation Settings Color Settings Normal Preset Blue Preset Red Preset D A Selected to obtain the default factory color settings Normal Prese This color setting gives a reddish tint and is used for color intensive applications such as photograph image editing multimedia movies and so on User PresetUse the buttons to increase or decrease each of the three colors R G B independently in single digit increments from 0 to 100 NOTE Color temperature is a measure of the warmth of the image colors red green blue The two available presets Blue and Red favor blue and red accordingly Select each one to see how each range suits your eye or utilize the User Preset option to Blue iii This color setting gives a bluish tint and is used for text based applications such as spreadsheets programming text editors and so Red Prese g l
13. to remove the back cover as you will be exposed to an electrical shock hazard The back cover should only be removed by qualified service personnel High temperatures can cause problems Don t use your monitor in direct sunlight and keep it away from heaters stoves fireplaces and other sources of heat Unplug the monitor when it is going to be left unused for an extended period of time Unplug your monitor from the electric outlet before any service is performed Hg Lamp s inside this product contains mercury and must be recycled or disposed of according to local state or federal laws For more information Go Or contact the electronic industries alliance http www eiae org for more information Contacting Dell You can contact Dell through the Internet and by phone For support through the web go to support dell com For worldwide support through the web use the Choose A Country Region menu near the bottom of the page or see the web addresses listed in the following table For support by e mail see the e mail addresses listed in the following table NOTE Toll free numbers are for use within the country for which they are listed NOTE In certain countries support specific to Dell XPS computers is available at a separate telephone number listed for participating countries If you do not see a telephone number listed that is specific for XPS computers you may contact Dell through the support number listed and
14. www dell com pe la techsupport dell com 0800 50 669 support euro dell com pl_ support_tech dell com 57 95 700 5795 999 57 95 999 57 95 806 57 95 998 57 95 999 support euro dell com 707200149 800 300 413 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 21 424 01 12 www dell com pr la techsupport dell com toll free 1 866 390 4695 or 1 866 851 1760 1 877 537 3355 Sales St Kitts and Nevis Online Support www dell com kn la techsupport dell com Technical Support toll free 1 866 540 3355 Customer Service Sales St Lucia Online Support www dell com Ic la techsupport dell com Technical Support toll free 1 866 464 4352 Customer Service Sales St Vincent and the Online Support www dell com vc Grenadines la techsupport dell com Technical Support toll free 1 866 464 4353 Customer Service Sales Singapore Singapore NOTE The phone numbers in this section International Access Code should be called from 005 within Singapore or Malaysia only Country Code 65 Online Support support ap dell com Technical Support XPS toll free 1800 394 7464 computers only Technical Support toll free 1800 394 7430 Dimension Inspiron and Electronics and Accessories Technical Support toll free 1800 394 7488 OptiPlex Latitude and Dell Precision Technical Support toll free 1800 394 7478 PowerApp PowerEdge PowerConnect and PowerVault toll free 180
15. your call will be routed appropriately For support by phone use the phone numbers and codes provided in the following table If you need assistance in determining which codes to use contact a local or an international operator Ea NOTE The contact information provided was deemed correct at the time that this document went to print and is subject to change Country City Service Type Area Codes International Access Code Local Numbers and Country Code Toll Free Numbers City Code Web and E Mail Address Anguilla Online Support www dell com ai E mail Address la techsupport dell com Technical Support toll free 800 335 0031 Customer Service Sales Antigua and Barbuda Online Support www dell com ag Technical Support 1 800 805 5924 Customer Service Sales Aomen Technical Support toll free 0800 105 Country Code 853 Customer Service 34 160 910 Xiamen China Transaction Sales 29 693 115 Xiamen China E mail for Desktops and la techsupport dell com Country Code 54 E mail for Servers and la techsupport dell com EMC Storage Products City Code 11 toll free 0 800 444 0730 Technical Support Dell toll free 0 800 222 0154 PowerApp Dell PowerEdge Dell PowerConnect and Dell PowerVault Services a tecsupporti cetl com Technical Support toll free 800 1578 Customer Service Sales Australia Sydney Online Support support ap dell com a support ap dell com contactus International Access Code
16. 0 394 7430 option6 toll free 1 800 394 7412 toll free 1 800 394 7419 Customer Service Transaction Sales Corporate Sales Slovakia Prague Online Support support euro dell com czech_dell dell com 02 5441 5727 420 22537 2707 Fa 02 5441 8328 xX International Access Code 00 Technical Support Country Code 421 Customer Service 011 709 7700 City Code 11 011 706 0495 Switchboard 011 709 7700 Southeast Asian and Pacific Technical Support 604 633 4810 Countries Customer Service and Sales Penang Malaysia Spain Madrid Online Support support euro dell com Home and Small Country Code 34 Technical Support 902 100 130 902 118 540 City Code 91 Switchboard 902 118 541 Fax 902 118 539 e OT OOCOC SSCSC C SCSC Technical Support 902 100 130 Switchboard 91 722 92 00 91 722 95 83 Sweden Upplands Vasby Online Support support euro dell com Technical Support for XPS 77 134 03 40 International Access Code 00 computers sale Country Code 46 Technical Support 08 590 05 199 Relational Customer 08 590 05 642 City Code 8 Service Home Small Business 08 587 70 527 Customer Service Employee Purchase 020 140 14 44 Program EPP Support Technical Support Fax 08 590 05 594 08 587 705 81 Switzerland Geneva Online Support support euro dell com Tech_support_central_ Europe dell com International Access Code 00 Paes ee este eter pE Technical Support for XPS 0848 33 88 57 Country Code 41 computer
17. 0010 01344 373 186 01344 373 193 01344 373 199 01344 373 194 0870 366 4180 0870 908 0500 0870 353 0800 0870 907 4006 www dell com uy la techsupport dell com toll free 000 413 598 2521 toll free 1 877 Dell TY 1 877 335 5889 toll free 1 800 727 8320 support dell com toll free 1 800 232 8544 toll free 1 800 624 9896 toll free 1 800 247 9362 toll free 1 800 456 3355 toll free 1 877 671 3355 toll free 1 800 981 3355 toll free 1 800 727 1100 toll free 1 800 274 1550 toll free 1 888 977 3355 toll free 1 800 274 7799 toll free 1 877 459 7298 toll free 1 800 624 9897 toll free 1 800 433 9014 toll free 1 800 456 3355 toll free 1 877 671 3355 toll free 1 800 981 3355 toll free 1 800 727 1100 toll free 1 800 274 1550 toll free 1 888 977 3355 toll free 1 800 274 7799 toll free 1 800 695 8133 www dellfinancialservices com toll free 1 877 577 3355 toll free 1 800 283 2210 1 800 289 3355 or 1 800 879 3355 toll free 1 888 798 7561 U S Virgin Islands Venezuela Back to Contents Page Software and Peripherals Sales Online Support Technical Support Customer Service Sales Online Support Technical Support Customer Service Sales toll free 1 800 671 3355 www dell com vi la techsupport dell com toll free 1 877 702 4360 www dell com ve la techsupport dell com 0800 100 4752 Back to Contents Page Setting Up Your Monito
18. 1280 x 1024 VESA 1280 x 1024 Electrical The following table lists the electrical specification Horizontal Frequency kHz 31 5 31 5 37 5 37 9 46 9 48 4 60 0 67 5 64 0 80 0 Vertical Frequency Pixel Clock Sync Polarity Hz MHz Horizontal Vertical 70 1 28 3 60 0 25 2 75 0 31 5 60 3 40 0 75 0 49 5 60 0 65 0 75 0 78 8 75 0 108 0 60 0 108 0 75 0 135 0 Video input signals Synchronization input signals AC input voltage frequency current Inrush current Physical Characteristics The following table lists the physical characteristics Signal cable type Dimensions with stand Height Width Depth Weight Monitor Stand and Head Monitor Flat panel only VESA Mode Weight with packaging Environmental The following table lists the environmental limitation Temperature Operating Nonoperating Humidity Operating Nonoperating Altitude Operating Nonoperating Power Management Modes Analog RGB 0 7 Volts 5 75 ohm input impedance separate horizontal and vertical 3 3V Cmos or 5V TTL level positive or negative sync 100 to 240 VAC 50 60 Hz 1 5A RMS Max 110V 30A Max 220V 60A Max D sub Detachable Analog 15pin blue connector attached to the monitor 380 6 mm 14 98 inches 374 7 mm 14 75 inches 140 mm 5 51 inches 4 63 kg 10 2 Ib 3 69 kg 8 1 Ib 5 85 kg 12 9 Ib 5 to 35
19. 184 Technical Support Customer Service Relational Home Small Business 3287 5505 Customer Service 3287 1200 3287 1201 Switchboard Relational Switchboard Fax Relational Switchboard Home Small Business 3287 5000 Switchboard Fax Home Small Business 3287 5001 Dominica Online Support www dell com dm la techsupport dell com Technical Support toll free 1 866 278 6821 Customer Service Sales Dominican Republic Online Support www dell com do la techsupport dell com Technical Support 1 800 156 1588 Customer Service Sales Ecuador Online Support www dell com ec la techsupport dell com Technical Support toll free 999 119 877 655 3355 Customer Service Sales calling from Quito Technical Support toll free 1800 999 119 877 655 3355 Customer Service Sales calling from Guayaquil El Salvador Online Support www dell com sv a la techsupport dell com Technical Support 800 6132 Customer Service Sales Finland Helsinki Online Support support euro dell com International Access Code 990 Country Code 358 City Code 9 France Paris Montpellier International Access Code 00 Country Code 33 City Codes 1 4 Germany Frankfurt International Access Code 00 Country Code 49 City Code 69 Greece International Access Code 00 Country Code 30 Grenada Guatemala Guyana Hong Kong Technical Support Customer Service Switchboard Fax
20. 222 Preferred Accounts toll free 800 858 2557 Division Large Corporate toll free 800 858 2055 Accounts GCP Large Corporate toll free 800 858 2628 Accounts Key Accounts Large Corporate toll free 800 858 2999 Accounts North Large Corporate toll free 800 858 2955 Accounts North Government and Education Large Corporate toll free 800 858 2020 Accounts East Large Corporate toll free 800 858 2669 Accounts East Government and Education Large Corporate toll free 800 858 2572 Accounts Queue Team Large Corporate toll free 800 858 2355 Accounts South Large Corporate Accounts toll free 800 858 2811 West Large Corporate toll free 800 858 2621 Accounts Spare Parts Colombia Online Support www dell com co la techsupport dell com Technical Support 01 800 915 4755 Customer Service Sales Costa Rica Online Support www dell com cr la techsupport dell com Technical Support 0800 012 0231 Customer Service Sales Czech Republic Prague Online Support support euro dell com czech_dell dell com 22537 2727 22537 2707 22537 2714 22537 2728 22537 2711 International Access Code 00 Technical Support Country Code 420 Customer Service T x lt a Techical Fax Switchboard Denmark Copenhagen Online Support support euro dell com Technical Support for XPS 7010 0074 International Access Code 00 computers onlycomputers only Country Code 45 7023 0182 7023 0
21. 6 Home Home Office Computers for toll free 1 800 387 5757 Small Medium Large Business Government Printers Projectors 1 877 335 5767 Televisions Handheld Digital J ukebox and Wireless Home and Home Office toll free 1 800 999 3355 Sales toll free 1 800 387 5752 toll free 1 800 387 5755 Small Business Medium Large Business Government Spare Parts and 1 866 440 3355 Extended Service Cayman Islands Online Support la techsupport dell com Technical Support 1 877 262 5415 Customer Service Sales Chile Santiago Online Support www dell com cl la techsupport dell com toll free 1230 020 3397 or 800 20 1385 Country Code 56 Sales and Customer City Code 2 Support China Xiamen Online Support support dell com cn Technical Support E mail cn_support dell com Customer Service E mail customer_cn dell com City Code 592 Technical Support Fax 592 818 1350 Technical Support XPS toll free 800 858 0540 computers only Country Code 86 Technical Support Dell toll free 800 858 2969 Dimension and Dell Inspiron Technical Support Dell toll free 800 858 0950 OptiPlex Dell Latitude and Dell Precision Technical Support toll free 800 858 0960 Servers and Storage Technical Support toll free 800 858 2920 Projectors PDAs Switches Routers etc Technical Support toll free 800 858 2311 Printers Home and Small Business toll free 800 858 2
22. 7320 069 9792 7320 069 9792 7320 069 9792 7000 support euro dell com 00800 44 14 95 18 00800 44 14 00 83 2108129810 2108129811 2108129800 2108129812 www dell com gd la techsupport dell com toll free 1 866 540 3355 www dell com gt la techsupport dell com 1 800 999 0136 la techsupport dell com toll free 1 877 270 4609 support ap dell com support dell com cn email International Access Code EE 001 Technical Support XPS 00852 3416 6923 computers only Country Code 852 Technical Support 00852 2969 3188 Dimension and Inspiron Technical Support 00852 2969 3191 OptiPlex Latitude and Dell Precision Technical Support 00852 2969 3196 Servers and Storage Technical Support 00852 3416 0906 Projectors PDAs Switches Routers etc 00852 3416 0910 Large Corporate 00852 3416 0907 Accounts Global Customer 00852 3416 0908 Programs Medium Business Division 00852 3416 0912 Home and Small Business 00852 2969 3105 Division India Online Support support ap dell com Portable and Desktop Support Desktop Support E mail india_support_desktop dell com Portable Support E mail india_support_notebook dell com Phone Numbers 080 25068032 or 080 25068034 or your city STD code 60003355 or toll free 1 800 425 8045 Server Support E mail india_Ssupport_Server dell com 080 25068032 or 080 25068034 or your city STD code 60003355 or toll free 1800 425 8045 Phone Num
23. Code 2 General Support Fax Customer Service Corporate Sales Switchboard Bermuda Online Support www dell com bm la techsupport dell com Technical Support 1 877 890 0751 Customer Service Sales Bolivia Online Support www dell com bo la techsupport dell com Technical Support toll free 800 10 0238 Customer Service Sales Brazil Online Support www dell com br BR_TechSupport dell com 0800 970 3355 International Access Code 00 Customer Service and Country Code 55 Tech Support Technical Support Fax 51 2104 5470 City Code 51 Customer Service Fax 51 2104 5480 Sales 0800 970 3390 British Virgin Islands Technical Support toll free 1 866 278 6820 Customer Service Sales Brunei Technical Support 604 633 4966 Penang Malaysia Country Code 673 Customer Service 604 633 3101 Penang Malaysia or toll free 801 1012 Transaction Sales 604 633 3101 Penang Malaysia or toll free 801 1012 Canada North York Online Order Status www dell ca ostatus Ontario Online Support support ca dell com International Access Code AutoTech automated toll free 1 800 247 9362 011 Hardware and Warranty Support customersevice OOOO Home Home Office toll free 1 800 847 4096 Small Business toll free 1 800 906 3355 Medium Large Business toll free 1 800 387 5757 Government Education Hardware Warranty Phone Support XPS Computers Only toll free 1 866 398 8977 Computers for toll free 1 800 847 409
24. Dell E178FP Flat Panel Monitor User s Guide About Your Monitor Product Specific Problems Front View Monitor Specific Troubleshooting Back View Common Problems Side View Product Specific Problems Bottom View Monitor specifications Appendix Caring for your Monitor FCC Notice U S Only CAUTION Safety Instruction Using Your Adjustable Monitor Stand Contacting Dell Attaching the Stand Organizing Your Cables Using the Tilt Removing the Stand Using the OSD Connecting Your Monitor Using the Front Panel Buttons Using the OSD Using the Dell Soundbar Optional Notes Notices and Cautions Throughout this guide blocks of text may be accompanied by an icon and printed in bold type or in italic type These blocks are notes notices and cautions and they are used as follows K NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A CAUTION A CAUTION indicates the potential for property damage personal injury or death Some warnings may appear in alternate formats and may be unaccompanied by an icon In such cases the specific presentation of the caution is mandated by regulatory authority Information in this document is subject to change without notice 2007 2008 Dell I nc All rights reserved Reproduction in any manner whatsoever without the written pe
25. Display Data Channel DDC protocols so the system can configure itself and optimize the monitor settings Most monitor installations are automatic you can select different settings if required LCD Monitor Quality amp Pixel Policy During the LCD Monitor manufacturing process it is not uncommon for one or more pixels to become fixed in an unchanging state The visible result is a fixed pixel that appears as an extremely tiny dark or bright discolored spot In almost every case these fixed pixels are hard to see and do not detract from display quality or usability A display with 1 to 5 fixed pixels is considered normal and within competitive standards For more information see Dell Support site at support dell com Caring for your Monitor a CAUTION Read and follow the Safety Instruction before cleaning the monitor A CAUTI ON Before cleaning the monitor unplug the monitor from the electrical outlet To clean your antistatic screen slightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the antistatic coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a slightly dampened warm cloth to clean the plastics Avoid using detergent of any kind as some detergents leave a milky film on the plastics If you notice a white powder when you unpack your monitor wipe it off with a cloth This white powder occurs during the shipping of th
26. ables as shown above Using the Tilt With the built in pedestal you can tilt the monitor to best suit your viewing needs Removing the Stand After placing the monitor panel on a soft cloth or cushion press and hold the LCD removal button and then remove the stand K NOTE To prevent scratches on the LCD screen while removing the stand ensure that the monitor is placed on a clean surface Back to Contents Page
27. bers Gold Support Only E mail eec_ap dell com Phone Numbers 080 25068033 or your city STD code 60003355 or toll free 1 800 425 9045 XPS Support Only E mail Indiaxps_AP dell com 080 25068066 or toll free 1 800 425 2066 Phone Numbers Customer Service Home and Small Business India_care_HSB dell com toll free 1800 4254051 Large Corporate Accounts India_care_REL dell com toll free 1800 4252067 Large Corporate 1600 33 8044 Accounts Home and Small Business 1600 33 8046 Ireland Cherrywood Online Support support euro dell com dell_ direct t dell com International Access Code 00 Sect supponees Technical Support Country Code 353 1850 200 722 1850 543 543 1850 543 543 1850 200 889 XPS computers only City Code 1 Business computers Home computers At Home Support 1850 333 200 1850 664 656 1850 200 646 1850 200 646 Dell_IRL_Outlet dell com Home Small Business Medium Business Large Business Sales E mail Customer Service Home and Small Business 01 204 4014 Italy Milan International Access Code 00 Country Code 39 City Code 02 Jamaica Japan Kawasaki International Access Code 001 Country Code 81 City Code 44 Business greater than 1850 200 982 200 employees Fax Sales Fax 01 204 0103 Switchboard 01 204 4444 U K Customer Service 0870 906 0010 dial within U K only 0870 907 4499 Corporate Customer Service d
28. dell com International Access Code 00 __ dell direct support dell com Customer Service Online support euro dell com uk en ECare Form Home asp City Code 1344 Home and Small Business 0870 907 4000 Sales Corporate Public Sector 01344 860 456 Sales Uruguay U S A Austin Texas International Access Code 011 Country Code 1 Customer Service Home and Small Business Corporate Preferred Accounts 500 5000 employees Global Accounts Central Government Local Government amp Education Health Technical Support Corporate Preferred XPS Computers Only Accounts PAD 1000 employees Other Dell Products Home and Small Business Fax Online Support Technical Support Customer Service Sales Dell Services for the Deaf Hard of Hearing or Speech Impaired Fax Technical Support XPS Home and Home Office Portable and Desktop AutoTech Small Business Medium and Large Business State and Local Government Federal Government Healthcare K 12 Education Higher Education Printers Projectors PDAs and MP3 Players Customer Service Automated Order Status Small Business Medium and Large Business State and Local Government Federal Government Healthcare K 12 Education Higher Education Employee Purchase Program EPP Financial Services Leases and Loans Dell Preferred Accounts DPA Sales Dell Outlet Store 0870 906 0010 01344 373 185 0870 906
29. e 00 computers only Country Code 60 Technical Support Dell toll free 1 800 880 193 Precision OptiPlex and Latitude City Code 4 Technical Support toll free 1 800 881 306 Dimension Inspiron and Electronics and Accessories Technical Support toll free 1800 881 386 PowerApp PowerEdge PowerConnect and PowerVault toll free 1800 881 306 option6 toll free 1 800 888 202 toll free 1 800 888 213 Mexico www dell com mx International Access Code 00 fe ete eeupPomOeencom 001 866 563 4425 Country Code 52 Sales 50 81 8800 or 01 800 888 3355 Customer Service 001 877 384 8979 or 001 877 269 3383 Main 50 81 8800 or 001 800 888 3355 or001 866 851 1754 Montserrat Online Support la techsupport dell com Technical Support toll free 1 866 278 6822 Customer Service Sales Netherlands Antilles Online Support la techsupport dell com Technical Support 001 800 882 1519 Customer Service Sales Netherlands Amsterdam International Access Code 00 Country Code 31 City Code 20 New Zealand International Access Code 00 Country Code 64 Nicaragua Norway Lysaker International Access Code 00 Country Code 47 Panama Peru Poland Warsaw International Access Code 011 Country Code 48 City Code 22 Portugal International Access Code 00 Country Code 351 Puerto Rico Online Support Technical Support for XPS computers only Technical Support Technical Suppor
30. e message computer or activate video player then access the No input signal will appear OSD to set both Audio Video to off state No Input Signal when user controls pressed OSD Lock No picture the LED light is green When press or Menu key the message No input signal will appear All buttons are locked except the menu button No user adjustments are allowed Check the signal source Make sure the Computer is not in power saving by moving mouse or pressing any key on the keyboard Check whether the signal cable is plugged in and seated properly Re plug the signal cable if necessary Re boot the computer or video player Press the menu button for over 15 seconds to unlock the OSD menu Back to Contents Page Back to Contents Page Using Your Monitor Stand Dell E178FP Flat Panel Monitor User s Guide Attaching the Stand Organizing Your Cables Using the Tilt Removing the Stand Attaching the Stand K NOTE Stand is detached when the monitor is shipped from the factory 1 Place the stand on a flat surface 2 Fit the groove on the back of the monitor onto the two teeth of the upper stand 3 Lower the monitor so that the monitor mounting area snaps on locks to the stand Organizing Your Cables After attaching all necessary cables to your monitor and computer See Connecting Your Monitor for cable attachment use the cable holder to neatly organize all c
31. e monitor Handle your monitor with care as darker colored plastics may scratch and show white scuff marks more than lighter colored monitor To help maintain the best image quality on your monitor use a dynamically changing screen saver and power off your monitor when not in use Back to Contents Page Back to Contents Page Appendix Dell E178FP Flat Panel Monitor User s Guide FCC Notice U S Only CAUTION Safety Instruction Contacting Dell FCC Notice U S Only FCC Class B This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause interference with radio and television reception This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Ay NOTICE The FCC regulations provide that changes or modifications not expressly approved by Dell Inc could void your authority to operate this equipment These limits are designed to provide reasonable protection against harmful interference in a residential installation However there is no guarantee that interference will
32. f adjust to the incoming video signal After using Auto Adjustment you can further tune your monitor by using the Pixel Clock and Phase controls in the OSD NOTE Auto Adjust will not occur if you press the button while there are no active video input signals or attached cables With the menu off press 1 button to display the Brightness and Contrast adjustment menu Brightness Contrast The Brightness function adjusts the luminance of the flat panel Brightness Contrast Q nie Exit 5 re Adjust Brightness first then adjust Contrast only if further adjustment is necessary increase brightness Brightness E3 decrease brightness 75 The Contrast function adjusts the degree of difference between darkness and lightness on the contrast E display screen 75 increase the contrast decrease the contrast Using the OSD Accessing the Menu System 1 With the menu off press the MENU button to open the OSD system and display the main features menu EA i Image Settings Color Settings OSD Settings Taleltevel Factory Reset Resolution 1024 x 768 60Hz Optimum 1280 x 1024 60Hz A Function icons B Main Menu C Menu icon D Sub Menu name E Resolution 2 Press the and buttons to move between the function icons As you move from one icon to another the function name is highlighted to reflect the function or group of functions Sub menus represented
33. ial within U K only U K Sales dial within 0870 907 4000 U K only Online Support support euro dell com Home and Small Business 02 577 826 90 02 696 821 14 02 696 821 13 02 696 821 12 Technical Support Customer Service Switchboard Corporate 02 577 826 90 02 577 825 55 02 575 035 30 02 577 821 Technical Support Customer Service fe x lt Switchboard Online Support la techsupport dell com 1 800 440 9205 Fax Technical Support Customer Service Sales dial from within Jamaica only Online Support support jp dell com Technical Support XPS toll free 0120 937 786 computers only Technical Support outside 81 44 520 1235 of Japan XPS computers only Technical Support toll free 0120 198 226 Dimension and Inspiron Technical Support outside 81 44 520 1435 of Japan Dimension and Inspiron Technical Support Dell toll free 0120 198 433 Precision OptiPlex and Latitude Technical Support outside 81 44 556 3894 of Japan Dell Precision OptiPlex and Latitude Technical Support Dell toll free 0120 198 498 PowerApp Dell PowerEdge Dell PowerConnect and Dell PowerVault Technical Support outside 81 44 556 4162 of Japan PowerApp PowerEdge PowerConnect and PowerVault Technical Support toll free 0120 981 690 Projectors PDAs Printers Routers Technical Support outside 81 44 556 3468 of Japan Projectors PDAs Printers Routers 24 Hour A
34. if the power cable has been damaged Do not allow anything to rest on the power cable Keep the power cable away from where people could trip over it Be sure to grasp the plug not the cable when disconnecting the monitor from an electric socket Openings in the monitor cabinet are provided for ventilation To prevent overheating these openings should not be blocked or covered Avoid using the monitor on a bed sofa rug or other soft surface as doing so may block the ventilation openings in the bottom of the cabinet If you place the monitor in a bookcase or an enclosed space be sure to provide adequate ventilation and air flow Place your monitor in a location with low humidity and minimum dust Avoid places similar to a damp basement or dusty hallway Do not expose the monitor to rain or use it near water in kitchens next to swimming pools etc If the monitor accidentally gets wet unplug it and contact an authorized dealer immediately You can clean the monitor with a damp cloth when necessary being sure to unplug the monitor first Place the monitor on a solid surface and treat it carefully The screen is made of glass and can be damaged if dropped or hit sharply Locate your monitor near an easily accessible electric outlet If your monitor does not operate normally in particular if there are any unusual sounds or smells coming from it unplug it immediately and contact an authorized dealer or service center Do not attempt
35. ine if the intermittent problem occurs in self test mode Missing Color Picture missing color Perform monitor self test feature check Check connection integrity at both end of the video cable Check for bent or broken pins Wrong Color Picture color not good Change the color to User Preset Adjust R G B value of User Preset Image Retention from a Faint Shadow from the static image Use the Power Management feature to turn off the monitor at all times when not in static image displayed appears on the screen use Alternatively use a dynamically changing screensaver left on the monitor for a long period of time In OSD Menu under Reset to Factory Settings select Enable LCD Conditioning Using this option may take several hours before the image is eliminated NOTE mage Burn in is not covered by your warranty Product Specific Problems SPECIFIC SYMPTOMS FI C SYMPTOMS WHAT WHAT YOU EXPERIENCE EXPERI ENCE POSSIBLE SOLUTIONS O BLE SOLUTI ONS Screen image is too small Image is centered on screen but does not Perform monitor reset on All Settings fill entire viewing area Cannot adjust the monitor OSD does not appear on the screen Turn the monitor off and unplug the power cord and with the buttons on the then plug back and power on front panel The monitor will not go into No picture the LED light is green When Move mouse or hit any key on the keyboard on the power saving mode press or Menu key th
36. ly no warning message appears but the screen is blank This could also indicate that the monitor is not synchronizing with the computer See Troubleshooting for more information Using the Dell Soundbar Optional The Dell Soundbar is a stereo two channel system adaptable to mount on Dell Flat Panel Displays The Soundbar has a rotary volume and on off control to adjust the overall system level a blue LED for power indication and two audio headset jacks eC C i 1 Headphone connectors 2 Power indicator 3 Power Volume control Soundbar Attachment to the Monitor TF IN eee Jiji i _ _ q _ I li a SuL Cass wil Working from the rear of the monitor attach the Soundbar aligning the two slots with the two tabs along the bottom rear of the monitor Slide the Soundbar to the left until it snaps into place Connect the Soundbar with the power brick Plug the power cables of the power brick into a nearby outlet on BB U N F amp F Insert the lime green mini stereo plug from the rear of the Soundbar into the computer s audio output jack NOTICE Do not use with any device other than Dell Soundbar K NOTE Soundbar Power Connector 12V DC output is for optional Dell Soundbar only Back to Contents Page Back to Contents Page Product Specific Problems Dell E178FP Flat Panel Monit
37. not occur in a particular installation If this equipment does cause harmful interference with radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures Reorient the receiving antenna Relocate the system with respect to the receiver Move the system away from the receiver Plug the system into a different outlet so that the system and the receiver are on different branch circuits If necessary consult a representative of Dell Inc or an experienced radio television technician for additional suggestions The following information is provided on the device or devices covered in this document in compliance with the FCC regulations Product name E178FP Model number E178FPb Company name Dell Inc Worldwide Regulatory Compliance amp Environmental Affairs One Dell Way Round Rock TX 78682 USA 512 338 4400 CAUTION Safety Instruction CAUTI ON Use of controls adjustments or procedures other than those specified in this documentation may result in exposure to shock electrical hazards and or mechanical hazards Read and follow these instructions when connecting and using your computer monitor To help avoid damaging your computer be sure that the voltage selection switch on the power supply for the computer is set to match the alternating current AC power available at your location o 115 volts
38. or User s Guide Monitor Specific Troubleshootin Common Problems Product Specific Problems CAUTION Before you begin any of the procedures in this section follow the Safety Instructions Monitor Specific Troubleshooting Self Test Feature Check STFC Your monitor provides a self test feature that allows you to check whether your monitor is functioning properly If your monitor and computer are properly connected but the monitor screen remains dark run the monitor self test by performing the following steps 1 Turn off both your computer and the monitor 2 Unplug the video cable from the back of the computer To ensure proper Self Test operation remove the Analog blue connector cables from the back of computer 3 Turn on the monitor The floating Dell Self Test Feature Check dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains green Also depending upon the selected input one of the dialogs shown below will continuously scroll through the screen DAL Self test feature check 4 This box also appears during normal system operation if the video cable becomes disconnected or damaged 5 Turn off your monitor and reconnect the video cable then turn on both your computer and the monitor If your monitor screen remains blank after you use the previous procedure check your video
39. r Dell E178FP Flat Panel Monitor User s Guide Connecting Your Monitor Using the Front Panel Buttons Using the OSD Using the Dell Soundbar Optional Connecting Your Monitor A CAUTION Before you begin any of the procedures in this section follow the Safety Instruction 1 Turn off your computer and unplug its power cable 2 Connect the blue analog D sub display connector cable to the corresponding video port on the back of your computer The graphic is for illustration only System appearance may vary 3 Connect the power cable for your display to the power port on the back of the display 4 Plug the power cables of your computer and your display into a nearby outlet Your monitor is equipped with an automatic power supply for a voltage range from 100 to 240 Volt at a frequency of 50 60 Hz Be sure that your local power is within the supported range If you are unsure ask your electricity supplier 5 Turn on your display and computer If your monitor displays an image installation is complete If it does not display an image see Troubleshooting Using the Front Panel Buttons Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed As you use these buttons to adjust the controls an OSD shows their numeric values as they change ao e B C A D The following table describes the front panel buttons The MENU button is used to open the
40. rmission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Inspiron Dell Precision Dimension OptiPlex Latitude PowerEdge PowerVault PowerApp and Dell OpenManage are trademarks of Delllnc Microsoft and Windows are registered trademarks of Microsoft Corporation ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own February 2008 Rev A02 Back to Contents Page About Your Monitor Dell E178FP Flat Panel Monitor User s Guide Front View Back View side View Bottom View Monitor Specifications LCD Monitor Quality amp Pixel Policy Caring for your Monitor Front View 1 238 4 Menu selection button Brightness Contrast Down button Auto Adjust Up button Power On Off button with LED indicator B WN e Back View Security lock slot 2 Dell Soundbar mounting brackets 3 Barcode serial number label 4 Regulatory rating label Stand removal button VESA mounting holes 100mm behind attached stand 7 Cable holder Side View i i nue ba aS TERTTTETTEEE
41. s Picture too dim or too bright Perform monitor reset on All Settings Press Auto Adjust button Adjust brightness amp contrast controls Geometric Distortion Screen not centered correctly Perform monitor reset on Position Settings Only Press auto adjust button Adjust the centering controls Ensure monitor is in proper video mode Horizontal Vertical Lines Screen has one or more lines Perform monitor reset on All Settings Press Auto Adjust button Adjust Phase and Clock controls via OSD Perform monitor self test feature check and determine if these lines are also in self test mode Check for bent or broken pins Sync Problems Screen is scrambled or appears Perform monitor reset on All Settings torn Press Auto Adjust button Adjust Phase and Clock controls via OSD Perform monitor self test feature check to determine if scrambled screen appears in self test mode Check for bent or broken pins Boot up in the safe mode LCD Scratched Screen has scratches or smudges Turn monitor off and clean the screen For cleaning instruction see Caring for your Monitor Safety Related Issues Visible signs of smoke or sparks Do not perform any troubleshooting steps Monitor needs to be replaced Intermittent Problems Monitor malfunctions on amp off Ensure monitor is in proper video mode Ensure video cable connection to computer and to the flat panel is secure Perform monitor reset on All Settings Perform monitor self test feature check to determ
42. s only Technical Support Home 0844 811 411 City Code 22 and Small Business Technical Support 0844 822 844 Corporate Customer Service Home 0848 802 202 and Small Business Customer Service 0848 821 721 Corporate 022 799 01 90 Taiwan Online Support support ap dell com t dell il International Access Code 0 Support dell com crn email_ 002 Technical Support XPS toll free 0080 186 3085 computers only Country Code 886 Technical Support toll free 0080 186 1011 OptiPlex Latitude Inspiron Dimension and Electronics and Accessories Technical Support toll free 0080 160 1256 servers and storage Customer Service toll free 0080 160 1250 option 5 Corporate Sales toll free 0080 165 1227 Thailand Online Support support ap dell com Technical Support toll free 1800 0060 07 International Access Code OptiPlex Latitude and 001 Dell Precision Country Code 66 Technical Support toll free 1800 0600 09 PowerApp PowerEdge PowerConnect and PowerVault Customer Service toll free 1800 006 007 option7 Corporate Sales toll free 1800 006 009 Trinidad Tobago Online Support www dell com tt fa See la techsupport dell com Technical Support 1 888 799 5908 Customer Service Sales Turks and Caicos Islands Online Support www dell com tc Technical Support toll free 1 877 441 4735 Customer Service Sales U K Bracknell Online Support support euro dell com dell_ direct_support
43. t Fax Home Small Business Customer Service Relational Customer Service Home Small Business Sales Relational Sales Home Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax Online Support Technical Support for XPS computers only Technical Support Customer Service Sales Online Support Technical Support Customer Service Salesz Online Support Technical Support for XPS computers only Technical Support Relational Customer Service Home Small Business Customer Service Switchboard Fax Switchboard Online Support Technical Support Customer Service Sales Online Support Technical Support Customer Service Sales Online Support Customer Service Phone Customer Service Sales Customer Service Fax Reception Desk Fax Switchboard Online Support Technical Support Customer Service Sales Fax Online Support Technical Support Customer Service and support euro dell com 020 674 45 94 020 674 45 00 020 674 47 66 020 674 42 00 020 674 4325 020 674 55 00 020 674 50 00 020 674 47 75 020 674 47 50 020 674 50 00 020 674 47 50 support ap dell com support ap dell com contactus toll free 0800 335 540 0800 441 567 www dell com ni la techsupport dell com 001 800 220 1377 support euro dell com 815 35 043 671 16882 671 17575 23162298 671 16800 671 16865 www dell com pa la techsupport dell com 011 800 507 1264
44. utomated 044 556 3801 Order Status Service Business Sales Division 044 556 1465 up to 400 employees Preferred Accounts 044 556 3433 Division Sales over 400 employees Public Sales government 044 556 5963 agencies educational institutions and medical institutions 044 556 3469 044 556 1657 044 556 2203 Global Segment J apan Individual User Individual User Online Sales Individual User Real Site 044 556 4649 Sales Korea Seoul Online Support support ap dell com Technical Support for XPS toll free 080 999 0283 International Access Code computers only ool Technical Support toll free 080 200 3800 Country Code 82 Customer Service Technical Support toll free 080 200 3801 City Code 2 Dimension PDA Electronics and Accessories 2194 6202 Switchboard 2194 6000 Latin America Customer Technical 512 728 4093 Support Austin Texas U S A Customer Service Austin 512 728 3619 Texas U S A Fax Technical Support 512 728 3883 and Customer Service Austin Texas U S A Sales Austin Texas 512 728 4397 U S A SalesFax Austin Texas 512 728 4600 U S A or 512 728 3772 Luxembourg Online Support support euro dell com S ort 342 08 08 075 International Access Code 00 Home Small Business 32 0 2 713 15 96 Country Code 352 Sales 732 0 2 481 91 19 Malaysia Penang support ap dell com Technical Support XPS toll free 1 800 885 784 International Access Cod
Download Pdf Manuals
Related Search