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Dell 370 User's Manual

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23. 5 Setting Up Your Mini Tower Computer aaa aaa aa 9 Setting Up Your Desktop Computer 14 Locating Your User s Guide i 19 Opening Your Mini Tower Computer aa 20 The Card Cooling Fan 22 Opening Your Desktop Computer aaa aa aaa 23 Caring for Your Computer 0 24 Solving Problems 0 25 Troubleshooting Tips 2 2 2 2 00 00 0002 Fe 25 Resolving Software and Hardware Incompatibiliies 25 Using Microsoft Windows XP System Restore 26 Using Last Known Good Configuration 2 2 28 DellDiagnostics 2 2 2 a 28 Before You Start Testing aa a a a 30 Beep Codes iii ee ee Ea 30 Error Messages 2 20 31 Diagnostic Lights 31 Frequently Asked 0uestions _ _______ _ 36 IE 39 Contents 3 4 Contents Finding Information and Assistance What Are You Looking For Find it Here A diagnostic program for my computer Drivers for my computer My device documentation Drivers and Utilities CD also known as the ResourceCD Documentation and drivers are already installed on your computer You can use the CD to reinstall drivers run the Dell Diagnostics see page 28 or access your device documentation Readme files may be included on your CD to provide last minute updates about technical changes to your computer or advanced technical reference material for technicians or e
24. RRERARERZIO BRL RA RATES B D AMOR pi RESERVE CD DEA Dell A EHET j lt Enter gt lt 1 gt ESE lt F8 gt BACT A as Sake EA Ere CD Product Information Guide 3 PREZ Dell Del 24 Dell De Dell Dell
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30. SES SE 0 50 HS H SAT HELD SE DHM WHM 2004 i 4 2 P N X3156 Rev A00 A Feil FURA RI i ea DILI EA ARH SA r rr BIAS ore SA eel ee hl ee le ah ee NS ABAZI oo ee a ae ee Rae ee ea OL ES AFA S71 JHE SF AAS Are S Are ae PH WA e e O AZEMA E HEI YELL Microsoft Windows XP SAS Opx to ZASE TAANS Dell Set ee de e e AA BAS AZS Soll AFl 3 4 Fl SJ z BI X 9I BIT EEE l L 7 s TE Z AT 3 19 JAR Ceo RIA TGA E 2 0 H 2 E E E CD ResourceCD 2 5 st ABA St capo Ha o AE 822 o WS th CDS A amp 3 9 Eaton AAZ Dell 41 H AAAA 28 HA HE 2 2 SBA HAAS CDA wr readme 3 IO a Fage AA daga JA Jur pnoy YO 307A AEE qer ae 7 AT ABYC support ap dell com al Al Al Pro H S ASAI Ho ES CHE EEA PUELIC AAA BE ANTI JAM BE TYLA AA AA SJ ta 20 AE AN oko suey ri Mal b N In ol www dell com support dell com se yet HS HAI RZ ZJ Dell JAB AH ASA al 2 4 3948 CEECEE a FS 2187284 Al e RE Hu yy Dell Precision AS SA 7 ANE Microsoft Windows XP E E 2 2 We AAG aS Tae 1AF HFE Sette BRERA 4 e TA RAI A gt AWA IR Sera sr Microsoft Windows 2 AA 278 N39 ABTS SB aA S de AF884948 AHJA El amp Microsoft Windows 2 0 MA 0 ao e AFEA SUT support ap dell com SALAA N
31. save and close any open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click the Start button point to All Programs Accessories System Tools and then click System Restore 2 Ensure that Restore my computer to an earlier time is selected and click Next Quick Reference Guide 3 6 Click a calendar date to which you want to restore your computer The Select a Restore Point screen provides a calendar that allows you to see and select restore points All calendar dates with available restore points appear in boldface type Select a restore point and click Next If a calendar date has only one restore point then that restore point is automatically selected If two or more restore points are available click the restore point that you prefer Click Next The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts After the computer restarts click OK To change the restore point you can either repeat the steps using a different restore point or you can undo the restoration Undoing the Last System Restore NOTICE Before you undo the last system restore save and close all open files and exit any open 4 programs Do not alter open or delete any files or programs until the system restoration is complete Click the Start button point to All Programs Accessories System To
32. shut down your operating system turn them off now 3 Ifyou have installed a padlock through the padlock ring on the back panel remove the padlock NOTICE Ensure that sufficient space exists to support the open cover at least 30 cm 1 ft of desk top space 4 Lay the computer on its side as shown in the following illustration 5 Open the cover a Facing the back of the computer press the release button on the right side of the computer with one hand while pulling up on the top of the cover with the other hand b Press the release button on the left side of the computer with one hand while pulling up on the top of the cover with the other hand 6 Hold the bottom of the computer with one hand and then pull open the cover with the other hand Quick Reference Guide release button security cable slot padlock ring release button Quick Reference Guide 21 www dell com support dell com 22 cardfan CD DVD dive V A SZ 0 I floppy drive 7 hard drive power supply processor airflow shroud and fan security cable slot padlock ring system board The Card Cooling Fan NOTICE PCI Express graphics cards that run higher than 75 watts W require an additional cooling fan installed Otherwise your card could overheat and damage your computer If you ordered your computer with a graphics card that requires the fan the fan is included If a card fan is no
33. status area in the Properties window reports the cards or devices that need to be reconfigured 8 Reconfigure the devices or remove the devices from the Device Manager See the documentation that came with the device for information on configuring the device To resolve incompatibilities using the Hardware Troubleshooter 1 Click the Start button and click Help 2 Click Troubleshooting and Maintenance on the Contents tab click Windows 2000 troubleshooters and then click Hardware 3 In the Hardware Troubleshooter list click I need to resolve a hardware conflict on my computer and click Next Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state without affecting data files if changes to the hardware software or other system settings have left the computer in an undesirable operating state See the Windows Help and Support Center see Finding Information and Assistance on page 5 for information about using System Restore NOTICE Make regular backups of your data files System Restore does not monitor your data files or recover them Creating a Restore Point 1 Click the Start button and click Help and Support 2 Click System Restore 3 Follow the instructions on the screen Restoring the Computer to an Earlier Operating State NOTICE Before you restore the computer to an earlier operating state
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36. 4 connector This connector is only available if you purchased an add in IEEE 1394 card To purchase a card contact Dell For more information on the add in card see your User s Guide Install additional software or devices Before you install any devices or software that did not come with your computer read the documentation that came with the software or device or contact the vendor to verify that the software or device is compatible with your computer and operating system Congratulations You have completed the setup for your desktop computer Quick Reference Guide Locating Your Users Guide Your Dell Precision TM Workstation 370 User s Guide contains additional information about your computer such as e Technical specifications Front and back views of your computer including all of the available connectors Inside views of your computer including a detailed graphic of the system board and the connectors Instructions for cleaning your computer Information on software features such as LegacySelect Technology control using a password and system setup options Tips and information for using the Microsoft Windows XP operating system Instructions for removing and installing parts including memory cards drives the microprocessor and the battery Information for troubleshooting various computer problems Instructions for using the Dell Diagnostics and reinstalling drivers Information on ho
37. A YE 7 22 o FU 0 AWE 7 IEEE 1394 ASS TYE ara A 23 YSU AES TUS Ari Dello 93 A S 4871 HEA CH St APA St UBS 4 8 DINE BEAL FA SLEEP SE DIS AAW AES A ANEJA dC 47 r SAAS Ad AP 2 E s o ZEA 2 9 JA ASAE 21921 AAU TATA SASH TEMA LE BA lar du yl AAR TATA 34 Pa g g AAR ARE SAS ERIC NZ SEN Bt Your Dell Precision Workstation 370 Z2F amp amp BAA AFAA Us cS 7 AH BSS o NUT gt 7849 AG Se BE AVE EAM ARE PAUSA LE AAW ME UAN Ae To MPR AF PRS AGE AA ZA USS 4 LegacySelect Z Alo 713 BAA 375219 SAF PE SEE AA Z Microsoft Windows XP 2 AA AS AH 3 IH BS WEz HE Sebo Bs so ae Ve 475 1A 94777 Te 72 ara eal aa WI Dell 22d ZZ 19 AS BY BQ zre i 44777 Dello EJE Hol st 2 8 spe Expo LE Dell IA AAE support ap dell com AA 47 2 947s T AFAR SE Erpo Hol AS SSMS AAA AR IFS SH oe BRA 1703 S4 qe Dell AH ALEAN AZ AZAA HMIASHH A l support ap dell com 3 A 2 MEA vets AAA tte Adi et BRS M4 ale 3 Dell AA WE AAA BEAR AVA AAAS 43 2 a48 Oe Dell Precision HFE S A AAL www dell com support dell com m do I JH SM ue FO o SE AAS SUSI Aol AJA Bet AAY OM AAS GEYA 2 7 SAS YAAA SAS S17 Aol 44 ASS AA SBAMEOA Selo 42 ol AAS SHA SHAH AFYS 17 AO SH UE ure S m HASTA so IR Jaa S m SRSA 9 AA a
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39. Dell Precision Workstation 370 Systems Quick Reference Guide Models DHM and WHM www dell com support dell com Notes Notices and Cautions F NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A CAUTION A CAUTION indicates a potential for property damage personal injury or death Abbreviations and Acronyms For a complete list of abbreviations and acronyms see the Glossary in your User s Guide If you purchased a Dell n Series computer any references in this document to Microsoft Windows operating systems are not applicable Information in this document is subject to change without notice 2004 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo and Dell Precision are trademarks of Dell Inc Microsoft and Windows are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Models DHM and WHM April 2004 P N X3156 Rev A00 Contents Finding Information and Assistance
40. HO HA SILC ogo HAYS System Setup 2 IHA AHE SAH z FAEH HE 22 0 HA x H IDE CD ROM Device EA 8 3 lt Enter gt FEAL CD 9 rel IDE CD ROM Device SAS ABIAN UE 47 Boot from CD ROM A S 183 A 0 1 amp 9 4st ResourceCD rl r ARIAL 25 Yaj Dell AG ZIRS Aga W 7 2179 Run the 32 Bit Dell Diagnostics 14 3 4 A 2 539 fe H Alo HALES 7419 SHE APSE HAS ARR Dell A4 13 Main Menu 7 ELA 493 AAS AASV 9 Ej 2 E eJ qa ALA ot BS 2 8 979473 JRA om of lt www dell com support dell com AAE 71 Tol Ea JAJA Fee td A FY o 59 BAS FUS Aol AAW Be SIBA HI AAS OHSAS FATA ATA TALA SANNO 132 AF HYAMS Tote Aye we CRETE CENCI a ciba o A isk a ani x are ala AS ABS We as SVS TE ASU Fit SUSE 1 3 1 Us ADS DA LYS A 771 SUS HS TVR o Aas AD fe ATO yee rat ease 2 RUT AWG 157 Eta 7754 43 HS BWA Fol m 214 9 Hol 1 1 2 ojo AE z 42 ASH 1 1 3 NVRAM 917 2 7 S 1 1 4 ROM BIOS 732 A 23 1 2 1 BBO be UA Ero e OF 1 2 2 DMA 7 3 2 1 2 3 DMA 4 AAAA 97 37 S r 1 3 nge ue AA ala 1 3 1 2 4 4 WES As IAEF AAAA HT 3 1 1 gaela DMA JASH LF 3 1 2 AEF DMA AAE LR 3 1 3 DEAE VE BE VAS AAA oF 3 1 4 Eoee V4 RE NAS AASA LF 3 2 2 NEVE WE gr 3 2 4 JRE AEEA At aa 3 3 NVRAM 4 1 SA 3 3 2 z8 N
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42. L 3 AA ARSAN FEM SA AMS SH eo 4 FEM ZA ASA SSI AFA FEM SSS AAA MUS 4931 das S42 Windows 2000 7 Ze APS AES SO n SYS HA FRA 1 ABIES Sha AVS AVS TS MHS Saar AAH FAA AAP po SS GB saya gyre 2 3 EMA Hs Saw 4 FA MAAS SH aye 5 BS S4 chi BAS AS HACE EA Sele www dell com support dell com 6 Age 93 IRO SUS 34347 AQE TAJA BE PAS hal 213 x EA AU 7 JER ENA JAE OS Shc SS BB Fo ep SS BES FAAA YAS AT MHS HE BAIS WU Yoh 8 FA FAE A783A 4 AANAND FA Ho dst Ss 44 S r A ASS AGHI PAHAA L SEA EA AAE A EMTS AA 1 AJ tE Z l gs Ege 33432 2 Sab UIA 2A Aa g AA BAS S4 eska Windows 2000 AAAS 298 G FEMS S42 3 FEA ZA AAAS SIA AFFI FEM SSS AAG HUGS Aa DE EE RA TE NE RT a pas Boal 2 Microsoft Windows XP A A 2 Microsoft Windows XP 2 amp 9 JAAA AS SE 25949713 AHS SEMA AZ i Ego EX JE AIAG AAO AFA she go MAM Be qa PE Bast 2 gl Z Vu AAW Sol Bet 24 SS Windows F HF 79 AE Aa A AA 75 3 ZHN FAS COE MAS A7IACS HHH EAS AAG Sel 7 52 oE MAS A SAL SFH HEUCH F I Atay 1 AJ TAE 308 4g ESAT 85 Z23449 2 AAMAS FIANE 3 Spa AAAS GENAL OI 35 YEE ARE SU i FAAS AREE OA AS SHS Sols Aol Aa We SE DAS eray N SERIUS SEIN AAG S20 ARE MIH mol BIA DANA ALE APR SEX OAS 1 AJ T Un BE J44 xz BEng 2129 EFE HAZ ul a AZM Sas S472 2 WAFS ola oe
43. Label To locate these documents see Finding Information and Assistance on page 5 If you lose your documentation it is available on the Dell Support website at support dell com Quick Reference Guide 37 www dell com support dell com 38 Quick Reference Guide Index C computer restore to previous state 26 conflicts software and hardware incompatibilities 25 D Dell premier support website 7 support site 7 Dell Diagnostics 28 Dell Premier Support website 6 7 Device Manager 25 diagnostic lights 31 diagnostics Dell 28 Drivers and Utilities CD 5 lights 31 documentation 14 device 5 online 7 Product Information Guide 6 ResourceCD 5 User s Guide 6 drivers ResourceCD 5 Drivers and Utilities CD 5 E error messages diagnostic lights 3 1 F finding information 5 hardware conflicts 25 Dell Diagnostics 28 Hardware Troubleshooter 25 Help and Support Center 7 installing parts turning off your computer 20 23 IRQ conflicts 25 L labels Microsoft Windows 6 Service Tag 6 lights back of computer 31 diagnostic 31 M Microsoft Windows label 6 0 Operating System CD 8 P problems conflicts 25 Dell Diagnostics 28 diagnostic lights 31 restore to previous state 26 reinstalling Drivers and Utilities CD 5 ResourceCD 5 ResourceCD Dell Diagnostics 28 Index 39 S U safety instructions 6 User s Guide 6 S
44. NG AE K KARIT IDE CD ROM Device IDE CD ROM MEK F FAITE Tunas 1 3 1 H Product Information Guide RRMA 1 1 2 1 1 3 NVRAM iu 1 1 4 ROM BIOS 1 2 1 1 2 2 DMA 1 2 3 DMA 1 3 Tee 1 3 1 2 4 4 WA IE Mena ace Hia 3 1 1 DMA 3 1 2 DMA 3 1 3 SEPT PA 3 1 4 3 2 2 3 2 4 3 3 1 NVRAM 3 3 2 NVRAM 3 3 4 3 4 1 ae re IAEA 3 4 2 RARI 3 4 3 Himan ROM 4 2 1
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46. SAVES rE YAS AJ GSS AYSA e TNS ok I 973 US AHA DS 33330 b AAD ZAN UNE A412 9 AA SSAA sr q FE 7F Z Suri ATE S AFA AAs B22 AS AA VE FUR 2 S TI AAS TERI u Aare S AE FAL RAY AS AS S 777 2 AP z 2491 71 GAS FA TI 753 Deo AAS AS 47134 ASAS AANA PAS SAS St VE SES SZ AIA 30cm ift 0 LEX Srololel A S 19449 AFE FOT FINAL ATE 373 412 a GELS dF AA LESS Ee US TE T qE ELSA ATS AS FIJNE b Gls 47h agg Ee SSS FE L gE S gN HE FIJNE o gpa Hae qar E ELE AE BIA AEA on Als eF 21 7H0 Kd RO Ul www dell com support dell com u aaa A 23 EAB 84 AA FEFA IZAN 7 ZARA A T ANE 19 EF JE 42 H Jb AEA I _ asz aou N RL Aj 2 AEA 513 CA a FAS zswolere YELL PCI DS Days oe 42 MES TBA SOM FSF ASO AH AN YSU aray 37 Ho 19 TAA 755 Vol de BP BW Ale AIS a TAAL AFAR A ALMA AEH AAD AS AAA OH NAAA EA daN yri al H Dell AGA AHE 24 74758 JAHA H support ap dell com F SA of OF SUC Fed B slo FA ASB AFAA AE as AJAT Dello 2 sho z AS Contact IZ Ej O FASS Are 71 FY o SSI BAS FUSI Aol AAW GH SHAN AN AAS TEANO ARE US PIA YAE HAAA TALAS LX 7 Moll ASX E S BAS MACHAS ATES TAA UA He a ES DT ASA SUI A715 MASINI FAS cle AAS YASH AAAS 117 Ao S PI e mol S m NZS as s S0l aS oS Se
47. See the documentation that came with your speakers for more information How Dol Solution Where to Find Additional Information Find the nght connectors for my USB or IEEE 1394 devices Locate information about the hardware and other technical specifications for my computer Your mini tower computer has eight USB connectors two on the front and six on the back Your Desktop computer has eight USB connectors two on the front and six on the back and an optional front IEEE 1394 connector This connector is only available if you purchased an add in IEEE 1394 card To purchase a card contact Dell For more information on the add in card see your User s Guide Your User s Guide has a specifications table that provides more detailed information about your computer and the hardware To locate your User s Guide see Finding Information and Assistance on page 5 See the front and back view graphics of your computer in your User s Guide For help locating your User s Guide see Finding Information and Assistance on page 5 Go to the Dell Support website at support dell com and use one of the following support tools read white papers on the latest technology or communicate with other Dell users at the Dell forum chat room Find documentation for my computer The following documentation is available for your computer User s Guide Product Information Guide System Information
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50. cision MAGIA EME SHIA fest CD met CD 8 Product Information Guide ZARIA PHZ PINETO BAEK A ERGE E EER eo ci EA BE EEE ZT Goce CE y BERE BREE SE GEE CRE jz mm m E q J SP lw RITIRATA gt A i EE 2 aeRO Bee SERRE AREE e RREA 9 www dell com support dell com 10 E wait VGA
51. d the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then shut down your computer and try again For more information on shutting down your computer see your User s Guide When the boot device list appears highlight Boot to Utility Partition and press lt Enter gt When the Dell Diagnostics Main Menu appears select the test you want to run For more information on the tests see your User s Guide Starting the Dell Diagnostics From the Drivers and Utilities CD 1 2 E o ON O UV sa 10 Insert the Drivers and Utilities CD Shut down and restart the computer For more information on shutting down your computer see your User s Guide When the DELL logo appears press lt F12 gt immediately If you wait too long and the Windows logo appears continue to wait until you sce the Windows desktop Then shut down your computer and try again For more information on shutting down your computer see your User s Guide NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in system setup When the boot device list appears highlight IDE CD ROM Device and press lt Enter gt Select the IDE CD ROM Device option from the CD boot menu Select the Boot from CD ROM option from the menu that appears Type 1 to start the ResourceCD menu Type 2 to start the Dell Diagnostics Select Run the 32 Bit De
52. dell com mailman listinfo linux precision http docs us dell com docs software oslinux http docs us dell com docs software OSRHEL3 rn p P N In www dell com support dell com Jeya ate AZ e IG AA ATA hill HH CD 23 AAS 09 AAR AA o ARAA VY Al A AAR aad 2 JJ CDS AbS SAA S ALAS ABS Precision 84 AAAS AZSAAL amp _ 29 AAS GA AA suman 4e meo 9 9 2 2 E CDS A 3 3 9 Aras TA asx 22 ue cho i E rk BASA A AA A 7 Ao E AO 321511 ARAH SS AAO CECD S Ho CHELCH 8 E 2 7p 0 L BH ATE SA FY 0 SSL BAS FUSHI Moll AAW SJ a AAAS OM APS EN Arda S27 24544 BE SAS VARA UC WBE N HAE AAMAR EJ EE YER ASS ASW FAAS 2H ASS USAI MEA Z CHAS MSM IO YE 5 AHI A A A ESE TUEL K Fio ENI 757 Ar WED FFE YEAS ASS AASAAS aa FT i el z nq MUT ce HH 5 ah ne All 3 m ae a p SU m FH PRE gt Ung pon tk m ni HI Iu N LH wol T 5 m lt H TEL KE G ill ize wo 2 119p 140ddns wuo9 apm MM KI ASHE SIL Fo AS Z FA BLE ASO 7133875 AS VGA Ee AE TAS 212 o UT AP ATS o VGA Y H FAP VGA e E Z TA VCA Y Alo TRE IAA
53. e IFE HA 214 PUSS 48 MVPS FLAY HAS HEI TA SY WZ AAAS ri eo 42 RA AIO EAN 579 A B C D L A B C D AA BE Aa WEE FEM SLES LARA 53 DU els ae 34419 248 Ee BH GEIS BA JEA HASHA L re BES A AAE AFE E AARAA PARASIA Dell A 2 8441 41 L Dell EASKE MON ARE WSL 48 2248 BEAD zeae Bardo eee aa J BAS SUSANA 9 slel24 25 BH 4 4123194 Della FAIAL Dello EASE BY Og APA SE u Ee 48 WINE BAT E T A B C D 17553 43 FERA gt AJ 2 Z3R A Ho t l ZF azar 2 1 2 ZF ASS A 271321 AFF E AA Zt sS ol 1 3831844 ATE 7 AAA S AAS 7 Helo ATO Ame AA SS LAS BASHA 9 sl oA 259 AZE go BW SE Bo u 28A aya FZ 457 AGE Dello Dellel 2 SH WY ol Apa st UYU 48 4942 RESANS 1 Iga FFE F ache AFE a HEE AAS 8 ci ge 42 24 E _ pol Pre H et w 3 ri N n rift riu t n ru Ru r L do ol di r gt to a 000 Il Sodo FE m a fu TA SY So h gt CE 9 sz wJ 31 amp ulul o o JAH BES SE r celo s G G a AFT NEA BUH ARAA Dello AAL mola while 214131 BAIS BERING eee er sly op www dell com support dell com POST 0 AFAA AAA A ATH 2 4 Tusa hi nd gt FAQ z BHH AFA wa BUH 23548 ESTE EI FA B
54. e appropriate Y cable when your graphics card has a single connector and you want to connect your computer single connector and you want to connect your computer to one or two VGA monitors to one or two DVI monitors The dual monitor cable is color coded the blue connector is for the primary monitor and the black connector is for the secondary monitor To enable dual monitor support both monitors must be attached to the computer when it starts 16 Quick Reference Guide For dual monitor capable cards with 1 DVI and 1 VGA connector Single DVI Single VGA Dual VGA With VGA Adapter Use the appropriate connector s when you want Use the VGA adapter when you want to connect to connect your computer to one or two monitors your computer to two VGA monitors For dual monitor capable cards with 2 DVI connectors Dual DVI Dual DVI With One VGA Adapter Dual DVI With Two VGA Adapters Use the DVI connector s to connect Use the VGA adapter to connect Use two VGA adapters to connect your computer to one or two DVI a VGA monitor to one of the DVI two VGA monitors to the DVI monitors connectors on your computer connectors on your computer Quick Reference Guide 17 www dell com support dell com 18 F NOTE If your computer has an audio card installed connect the speakers to the card Connect the power cables and turn on the computer and monitor Your desktop computer has an optional front IEEE 139
55. e memory modules installed remove the modules reinstall one module and then restart the computer If the computer starts normally reinstall an additional module Continue until you have identified a faulty module or reinstalled all modules without error For more information on memory modules see your User s Guide If available install properly working memory of the same type into your computer For more information on memory modules see your User s Guide If the problem persists contact Dell For more information on contacting Dell see your User s Guide A B C D System board failure has occurred Contact Dell for technical assistance For more information on contacting Dell see your User s Guide A B C D Memory modules are detected but a memory configuration or compatibility error exists Ensure that no special memory module memory connector placement requirements exist Verify that the memory modules that you are installing are compatible with your computer Reinstall the memory modules and restart the computer If the problem persists contact Dell For more information on contacting Dell see your User s Guide Q yellow green O off Quick Reference Guide Light Pattern Problem Description Suggested Resolution A possible system board resource and or hardware failure has occurred A B C D Perform the procedures in Resolving Software and Hardware Incompa
56. ed graphics card to support dual monitor setup then look in your box for a Y cable The Y cable has a single connector on one end plug this connector into the back panel and branches into two connectors plug these connectors into the monitor cables For the mini tower computer see Connect the monitor on page 10 and for the desktop computer see Connect the monitor on page 15 To locate additional information about using dual monitors see the graphics card documentation on the Drivers and Utilities CD Connect my monitor when the monitor cable connector doesn t seem to fit the connector on the back of my computer If your graphics card has a DVI connector but your monitor has a VGA connector then you need to use an adapter An adapter should be included in the box Contact Dell for more information Install a card fan If you have installed a new graphics card that runs higher than 75 W you need to install a card cooling fan To order a card cooling fan contact Dell Contact information is located in your User s Guide and at support dell com For information on installing a card fan or a card see your User s Guide Connect my speakers 36 Quick Reference Guide If you have a sound card installed connect the speakers to the connectors on the card For the mini tower computer see Connect the speakers on page 13 and for the desktop computer see Connect the speakers on page 18
57. ed or used Slave DMA register failure Master DMA register failure Master interrupt mask register failure Slave interrupt mask register failure Interrupt vector loading failure Keyboard Controller Test failure NVRAM power loss Invalid NVRAM configuration Video Memory Test failure Screen initialization failure Screen retrace failure Search for video ROM failure Code Cause 4 2 1 No timer tick 4 2 2 Shutdown failure 4 2 3 Gate A20 failure 4 2 4 Unexpected interrupt in protected mode 4 3 1 Memory failure above address OFFFFh 4 3 3 Timer chip counter 2 failure 4 3 4 Time of day clock stopped 4 4 1 Serial or parallel port test failure 4 4 2 Failure to decompress code to shadowed memory 4 4 3 Math coprocessor test failure 4 4 4 Cache test failure Error Messages F NOTE If the message is not listed see the documentation for either the operating system or the program that was running when the message appeared If an error occurs during start up a message may be displayed on the monitor identifying the problem See Error Messages in the User s Guide for suggestions on resolving any problems Diagnostic Lights CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide To help you troubleshoot a problem your computer has four lights labeled A B C and D on the front or back panel The lights can be yellow or gree
58. ervice Tag 6 software W conflicts 25 warranty 6 Windows 2000 Device Manager 25 Hardware Troubleshooter 25 Windows XP Hardware Troubleshooter 25 system board 5 system information label 5 System Restore 26 T Help and Support Center 7 troubleshooting System Restore 26 conflicts 25 Dell Diagnostics 28 diagnostic lights 3 1 Hardware Troubleshooter 25 Help and Support Center 7 restore to previous state 26 40 Index Dell Precision Workstation 370 Z DHM WHM www dell com support ap dell com K BS a Fe tO FARE URI SI ATTY ER ad Dell Microsoft Windows 2004 Dell Inc Dell Inc Del
59. fy that the software or device is compatible with your computer and operating system Congratulations You have completed the setup for your mini tower computer Setting Up Your Desktop Computer CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide You must complete all steps to properly set up your computer Gh Connect the keyboard and the mouse NOTICE Do not connect a modem cable to the network adapter Voltage from telephone communications can damage the network adapter PS 2 or USB Quick Reference Guide D Connect the modem or the network cable F NOTE If your computer has a network card installed connect the network cable to the card Connect the monitor Depending on your graphics card you can connect your monitor in various ways F NOTE You may need to use the provided adapter or cable to connect your monitor to the computer gt sss sassa eHEEGE e SENESE Quick Reference Guide 15 www dell com support dell com For single and dual monitor capable cards with a single connector VGA Adapter Use the VCA adapter when you have a single monitor graphics card and you want to connect your computer to a VGA monitor Dual VCA Y Cable Adapter Dual DVI Y Cable Adapter Use the appropriate Y cable when your graphics card hasa Use th
60. ical service and support questions Online discussions with other users and technical support Documentation for my computer Dell Support Website support dell com NOTE Select your region to view the appropriate support site The Dell Support website provides several online tools including Solutions Troubleshooting hints and tips articles from technicians and online courses Community Online discussion with other Dell customers Upgrades Upgrade information for components such as memory the hard drive and the operating system Customer Care Contact information order status warranty and repair information Downloads Drivers patches and software updates Reference Computer documentation product specifications and white papers Service call status and support history Top technical issues for my computer Frequently asked questions File downloads e Details on my computer configuration Service contract for my computer Dell Premier Support Website premiersupport dell com The Dell Premier Support website is customized for corporate government and education customers This website may not be available in all regions How to use Windows XP Documentation for my computer Documentation for devices such as a modem Windows Help and Support Center 1 Click the Start button and click Help and Support 2 Type a word or phrase that describes your problem and cl
61. ick the arrow icon 3 Click the topic that describes your problem 4 Follow the instructions on the screen How to use Linux E mail discussions with Dell Precision and Linux users Additional information regarding Linux and my Dell Precision computer Dell Supported Linux Sites http linux dell com http lists us dell com mailman listinfo linux precision http docs us dell com docs software oslinux http docs us dell com docs software OSRHEL3 Quick Reference Guide 7 www dell com support dell com What Are You Looking For Find it Here How to reinstall my operating system Ouick Reference Guide Operating System CD The operating system is already installed on your computer To reinstall your operating system use the Operating System CD See your Precision User s Guide for instructions i After you reinstall your UU ta operating system use the o Drivers and Utilities CD to reinstall drivers for the devices that came with your computer Your operating system product key label is located on your computer NOTE The color of your CD varies based on the operating system you ordered Setting Up Your Mini Tower Computer CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide You must complete all steps to properly set up your computer T Connect the keyboard and the mou
62. ll Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your computer When the Dell Diagnostics Main Menu appears select the test you want to run For more information on the tests see your User s Guide Quick Reference Guide 29 www dell com support dell com 30 Before You Start Testing A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide Turn on your printer if one is attached Enter system setup review your computer s configuration information and enable all of your computer s components and devices such as connectors Beep Codes Your computer might emit a series of beeps that can identify a problem One possible series code 1 3 1 consists of one beep a burst of three beeps and then one beep This series tell you that the computer encountered a memory problem If a beep code is emitted write it down and look it up in the following table Code Cause 1 1 2 Microprocessor register failure 1 1 3 NVRAM read write failure 1 1 4 ROM BIOS checksum failure 1 2 1 Programmable interval timer failure 1 2 2 DMA initialization failure 1 2 3 DMA page register read write failure 1 3 Video Memory Test failure 1 3 1 through 2 4 4 3 1 1 3 1 2 3 1 3 3 1 4 3 2 2 3 2 4 3 3 1 3 3 2 3 3 4 3 4 1 3 4 2 3 4 3 Quick Reference Guide Memory not being properly identifi
63. ls DELL BBE BA Dell Precision Dell Inc Microsoft Windows Microsoft Corporation Dell Inc DHM WHM 2004 4 P N X3156 Rev A00 a 5 9 2 14 FR Re ARIE 19 2 19 RSA 21 BUREAUS FEES 22 FETO ERACE GEE Bee 23 FEST RR ROSSE NE SIE SOT E un eS a 24 i 24 24 Microsoft Windows XP 25 26 Dell c Qu n Y D Qua Q Q U S 2 p k w a NIQ 26 2 aras ra ss s ss r 28 EER LET Sa ES 28 ERRE kt od l kk od PEE OS uD a Li 29 WMT we 30 ME Oe le k Qa ila in Oe eS 34 oe ee HERE BEENIE CD ResourceCD
64. n When the computer starts normally the lights flash After the computer starts all four lights display solid green If the computer malfunctions the color and sequence of the lights identify the problem Quick Reference Guide 31 www dell com support dell com 32 Light Pattern Problem Description Suggested Resolution A B C D i A B C D A possible BIOS failure has occurred the computer is in the recovery mode A possible processor failure has occurred Run the BIOS Recovery utility wait for recovery completion and then restart the computer Reinstall the processor and restart the computer For more information on reinstalling the processor see your User s Guide A B C D Memory modules are detected but a memory failure has occurred 1 Reseat the memory modules 2 Restart the computer 3 Run the Dell Diagnostics 4 If the problem persists contact Dell i A B C D A possible expansion card failure has occurred 1 Determine if a conflict exists by removing a card not the graphics card and then restarting the computer For more information on removing a card see your User s Guide 2 If the problem persists reinstall the card that you removed remove a different card and then restart the computer 3 Repeat this process for each card If the computer starts normally troubleshoot the last card you removed for resource conflicts see Resolving Sof
65. o support dell com on another computer if necessary to access your User s Guide Resolving Software and Hardware Incompatibilities If a device is either not detected during the operating system setup or is detected but incorrectly configured you can use the Hardware Troubleshooter to resolve the incompatibility In the Microsoft Windows 2000 operating system you can also use Device Manager to resolve incompatibilities Windows XP To resolve incompatibilities using the Hardware Troubleshooter 1 Click the Start button and click Help and Support 2 Iypehardware troubleshooter in the Search field and click the arrow to start the search Click Hardware Troubleshooter in the Search Results list In the Hardware Troubleshooter list click I need to resolve a hardware conflict on my computer and click Next Windows 2000 To resolve incompatibilities using Device Manager 1 Click the Start button point to Settings and then click Control Panel 2 Inthe Control Panel window double click System 3 Click the Hardware tab 4 Click Device Manager 5 Click View and click Resources by connection Quick Reference Guide 25 www dell com support dell com 26 6 Double click Interrupt request IRQ Incorrectly configured devices are indicated by a yellow exclamation point or a red X if the device has been disabled 7 Double click any device marked with an exclamation point to display the Properties window The Device
66. ols and then click System Restore Click Undo my last restoration and click Next Click Next The System Restore screen appears and the computer restarts After the computer restarts click OK Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard disk space available System Restore is automatically disabled To see if System Restore is enabled 1 wm a N Click the Start button and click Control Panel Click Performance and Maintenance Click System Click the System Restore tab Ensure that Turn off System Restore is unchecked Quick Reference Guide 27 www dell com support dell com 28 Using Last Known Good Configuration 1 Restart your computer and press lt F8 gt when the message Please select th operating system to start appears 2 Highlight Last Known Good Setting press lt Enter gt press lt l gt and then select your operating system when prompted Other Options to Help Resolve Additional Device or Software Conflicts NOTICE The following processes erase all of the information on your hard drive Reinstall your operating system using the operating system installation guide and operating system CD During the operating system reinstallation you can select to delete the existing partitions and reformat your hard drive Reinstall all drivers beginning with the chipset using the Drivers and Utilities CD Dell Diagnostics CAUTION Before y
67. ou begin any of the procedures in this section follow the safety instructions located in the Product Information Guide When to Use the Dell Diagnostics If you experience a problem with your computer perform the checks in Solving Problems on page 25 and run the Dell Diagnostics before you contact Dell for technical assistance It is recommended that you print these procedures before you begin NOTICE The Dell Diagnostics works only on Dell computers Using this program with other computers can cause incorrect computer responses or result in error messages The Dell Diagnostics allow you to Perform quick checks or extensive tests on one or all devices Choose how many times a test is run Display or print test results or save them in a file Suspend testing if an error is detected or terminate testing if a certain number of errors occur Access online Help screens that describe the tests and how to run them Read status messages that tell you whether tests completed successfully Receive error messages if problems are detected Quick Reference Guide Starting the Dell Diagnostics From Your Hard Drive 1 2 Ea 3 4 Turn on or restart your computer When the DELL logo appears press lt F12 gt immediately NOTE If you see a message stating that no diagnostics utility partition has been found see Starting the Dell Diagnostics From the Drivers and Utilities CD on page 29 If you wait too long an
68. ry monitor To enable dual monitor support both monitors must be attached to the computer when it starts Quick Reference Guide 11 www dell com support dell com For dual monitor capable cards with 1 DVI and 1 VGA connector Single DVI Single VGA Dual VGA With VGA Adapter Use the appropriate connector s when you want Use the VGA adapter when you want to connect to connect your computer to one or two monitors your computer to two VGA monitors For dual monitor capable cards with 2 DVI connectors Dual DVI Dual DVI With One VGA Adapter Dual DVI With Two VGA Adapters Use the DVI connectors to connect Use the VGA adapter to connect a Use two VGA adapters to connect two your computer to one or two DVI VGA monitor to one of the DVI VGA monitors to the DVI connectors monitors connector s on your computer on your computer 12 Quick Reference Guide Connectthe speakers F NOTE If your computer has an audio card installed connect the speakers to the card Connect the power cables and turn on the computer and monitor 13 Quick Reference Guide www dell com support dell com 14 Install additional software or devices Before you install any devices or software that did not come with your computer read the documentation that came with the software or device or contact the vendor to veri
69. s 1 29 All Se SAAE EAAS AJ Le Ae Bee sal AT 248 US AFA DIS S442 AFA 17 ZAN DIS Qolla 9 9 AA TE HI SSS AFARA 2 ATAF aro Ade 22 Ade AA AEA Slagle gt AAS SSS Wl Aare St Bae AAA 149 AM 743027477 Se BF z Ads I GAL dA TI al 2 GAS 9 Sa q Se ATE USS SAAS BA He 7 Aa DASE www dell com support dell com CD DVD E2 2 23 Ezy BA BE Eoee Aa SF 2 ANE 19 SE ZZAN 7 TSU FD REA are tel FOE Fa SEES Moa e Egea B14 5 AA VS qe ad ar BS 117 ANS aAA lt Eso APS SO Ho 4 5 97 140 AMA 2 AALS ELI PAS JAHI Eea 24 VSs AMso FE r elo y Ae WANE AACS AVS YUAHPHAL yg sha oh Zl BES 47422 Foe AAE UBS AAS 94 FSB ok l oa A HE FI TA HA AE HS ASS 43 HAL EAAS Ad PES 7A ce t BF 487 48S HY dete FO SH 27 24 FYE TANO PAZAR 4537 Bow 947 SZ dA AA Blade aad AAA ETA GP eel SI TARA 2 7 CAS ATI AF ESATA support ap dell com 22 3 1 HS Aap SFIN S ATE MO 3 SEA WSS HZ 1 oe h Ol rir gt 2 su ce BATE SAY AAAA Sq WA 12 LAY ASA AS TAAA He 239 aE ay A a AALS 4 8 3 o u SBMS BAS 94 In the Microsoft Windows 2000 amp 8 AAAS FA BEARS 24 40 n SAYS AA TE UU Windows XP EA LA PANS ALSO META MATA 1 AJ TIE SHAS EST MAAS FAL 2 AA rej SEM SA MAS tti PATHS S4 so AMS NFA I
70. se feast lt Po Ma gt A CD Connect the modem or the network cable NOTICE Do not connect a modem cable to the network adapter Voltage from telephone communications can damage the network adapter F NOTE If your computer has a network card installed connectthe network cable to the card Quick Reference Guide 9 www dell com support dell com 10 Connectthe monitor Depending on your graphics card you can connect your monitor in various ways F NOTE You may need to use the provided adapter or cable to connect your monitor to the computer Ouick Reference Guide For single and dual monitor capable cards with a single connector VGA Adapter Use the VCA adapter when you have a single monitor graphics card and you want to connect your computer to a VGA monitor Dual VGA Y Cable Adapter Dual DVI Y Cable Adapter Use the appropriate Y cable when your graphics card hasa Use the appropriate Y cable when your graphics card has a single connector and you want to connect your computer single connector and you want to connect your computer to one or two VCA monitors to one or two DVI monitors The dual monitor cable is color coded the blue connector is for the primary monitor and the black connector is for the seconda
71. t it toward the front of the computer cover latch release security cable slot padlock ring Quick Reference Guide 23 www dell com support dell com 24 CD DVD drive floppy drive optional hard drive power supply padlock ring Caring for Your Computer To help maintain your computer follow these suggestions To avoid losing or corrupting data never turn off your computer when the hard drive light is on Schedule regular virus scans using virus software Manage hard drive space by periodically deleting unnecessary files and defragmenting the drive Backup files on a regular basis Periodically clean your monitor screen mouse and keyboard see your User s Guide for more information Quick Reference Guide Solving Problems Troubleshooting Tips Follow the following tips when you troubleshoot your computer If you added or removed a part before the problem started review the installation procedures and ensure that the part is correctly installed Ifa peripheral device does not work ensure that the device is properly connected If an error message appears on the screen write down the exact message The message may help technical support personnel diagnose and fix the problem s If an error message occurs in a program see the program s documentation If the recommended action in the troubleshooting section is to see a section in your User s Guide go t
72. t present in your computer and you are installing a graphics card that runs higher than 75 W contact Dell to purchase a card fan If the computer detects that you have installed a card that requires a fan an error message appears For Dell contact information see your User s Guide or go to support dell com and click Contact Us Quick Reference Guide Opening Your Desktop Computer A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide CAUTION To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer NOTICE To avoid losing data save and close any open files and exit any open programs before you turn off your computer 1 Shut down the operating system a Save and close any open files exit any open programs click the Start button and then click Turn Off Computer b In the Turn off computer window click Turn off The computer turns off after the operating system shutdown process finishes 2 Ensure that the computer and any attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system turn them off now Slide the cover release latch to the left A WwW Raise the cover and pivo
73. tibilities see page 25 If the problem persists contact Dell For more information on contacting Dell see your User s Guide A possible expansion card failure has occurred A B C D 1 Determine if a conflict exists by removing a card not a graphics card and restarting the computer For more information on removing a card see your User s Guide 2 If the problem persists reinstall the card that you removed remove a different card and then restart the computer 3 Repeat this process for each card If the computer starts normally troubleshoot the last card removed from the computer for resource conflicts see Resolving Software and Hardware Incompatibilities on page 25 4 If the problem persists contact Dell For more information on contacting Dell see your User s Guide eeeo Another failure has occurred A B C D Ensure that the cables are properly connected to the system board from the hard drive CD drive and DVD drive If the problem persists contact Dell For more information on contacting Dell see your User s Guide The computer is in a normal operating None condition after POST A B C D Q yellow green off O e ol Quick Reference Guide 35 www dell com support dell com Frequently Asked Questions How Dol Solution Where to Find Additional Information Set up my computer to use two monitors If your computer has the requir
74. tware and Hardware Incompatibilities 4 If the problem persists contact Dell For more information on contacting Dell see your User s Guide Q yellow green O off Quick Reference Guide Light Pattern Problem Description Suggested Resolution A possible graphics card failure has occurred 0006 A B C D If the computer has a graphics card remove the card reinstall it and then restart the computer For more information on reinstalling the graphics card see your User s Guide If the problem still exists install a graphics card that you know works and restart the computer If the problem persists or the computer has integrated graphics contact Dell For more information on contacting Dell see your User s Guide A possible floppy or hard drive failure has occurred 0000 Reseat all power and data cables and restart the computer A B C D A possible USB failure has occurred Reinstall all USB devices check cable eeee connections and then restart the computer A B C D Q yellow green O off Ouick Reference Guide 33 www dell com support dell com 34 Light Pattern Problem Description Suggested Resolution A B C D No memory modules are detected If you have one memory module installed reinstall it and restart the computer For more information on memory modules see your User s Guide If you have two or mor
75. w to contact Dell You can access the User s Guide from your hard drive or the Dell Support website at support dell com To access the User s Guide from your hard drive Click the Start button and click Help and Support To access your User s Guide from the Dell Support Site Go to support dell com Follow the prompts on the website that ask you for information specific to your computer At the Dell Support website home page click Reference click User s Guides click Systems and then select your Dell Precision computer Quick Reference Guide 19 www dell com support dell com 20 Opening Your Mini Tower Computer A CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the cover NOTICE To avoid losing data save and close any open files and exit any open programs before you turn off your computer 1 Shut down the operating system a Save and close any open files exit any open programs click the Start button and then click Turn Off Computer b In the Turn off computer window click Turn off The computer turns off after the operating system shutdown process finishes 2 Ensure that the computer and any attached devices are turned off If your computer and attached devices did not automatically turn off when you
76. xperienced users NOTE The latest drivers and documentation updates can be found at support dell com System board connectors Location of system board components System Information Label Located on the inside cover of your computer mau neu AR QuickReference Guide 5 www dell com support dell com What Are You Looking For Find it Here Warranty information Safety instructions Regulatory information Ergonomics information End User License Agreement Dell Product Information Guide Senio rraza Loe How to remove and replace parts Technical specifications How to configure system settings How to troubleshoot and solve problems Dell Precision Users Guide Microsoft Windows XP Help and Support Center 1 Click the Start button and click Help and Support 2 Click User s and system guides and click User s guides Service Tag and Express Service Code Microsoft Windows License Label 6 Quick Reference Guide Service Tag and Microsoft Windows License These labels are located on your computer Use the Service Tag to identify your computer when you use support dell com or contact technical support Enter the Express Service Code to direct your call when contacting technical support The Express Service Code is not available in all countries What Are You Looking For Find it Here Latest drivers for my computer e Answers to techn

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