DEFY AC12H1 User's Manual
Contents
1. e Damage caused by moving the appliance If one of the following symptoms occurs please switch the circuit breaker off immediately and call the nearest authorised Defy service centre for help e The power cord has overheated or is damaged e An abnormal sound is heard during operation e The circuit breaker fuse or the earth leakage breaker often cuts off the operation e One of the switches or buttons often fails to work normally e The air conditioner emits a burning smell during operation e Water leaks from the indoor unit 1 The indicated noise parameter is measured in laboratories before leaving the factory 2 The rated cooling heating capacity is tested under the following conditions Cooling Indoor 27 C DB 19 C WB 35 C DB 24 C WB operation Heating Indoor 20 C DB 15 C WB 7 C DB 6 C WB operation 3 Due to a policy of continuous improvement we reserve the right to modify technical data without notice While errors and omissions are a possibility every reasonable effort has been made to ensure that the information in this manual is correct 4 Operating temperature range ee om e Ambient operating temperature range C Indoor 15 C 32 C 10 C 24 C Ambient operating temperature range C Outdoor 21 C 48 C 6 C 18 C 5 The wiring diagram of the air conditioner indoor unit outdoor unit are attached to the indoor outdoor unit respectively 6 If the supply cord is damaged it must b2. Illustrations are shown for explanation purposes only During operation please ensure that actual objects are taken into account as major points of reference Clean the front grille and air filters 1 Open the front grille by pulling the tabs on both sides and lift it up until it stops with a click Pull out the air filters 2 Remove all dust on the front grille and air filters with a vacuum cleaner or brush If the dust does not come off easily wash the air filters with a gentle detergent dissolved in warm water below 45 C 3 Wash the filters in clean water and leave them to dry in the shade 4 Refit the front grille and air filters in their original position and close the front grille 5 Wipe the surface of the unit with a moist cloth and then wipe it again with a dry cloth Do not use benzene solvent or any other chemical products If you will not be using the air conditioner for a long period of time 1 Set the fan on for a few hours to dry out the inside thoroughly Choose COOL mode or HEAT mode and select the highest set temperature 2 Switch off the unit and unplug it from the wall socket Clean the filters and outer surface 3 Take out the batteries from the remote controller If you have not used the air conditioner for a long period of time 1 Clean the filters and refit them to their original position Clean the indoor and outdoor units with a piece of soft cloth 2 Insert the power plug ensure the earth wire i
3. models Page 2 Contents 1 Your Air Conditioner 4 Displays Accessories 2 Important Safety Information 5 Warnings 5 3 Using your air conditioner 7 Icon Indicators 7 4 Remote control 8 Auto On Off Timer operation 9 Operation mode adjustment 9 5 Maintenance and cleaning 11 Performance parameters 12 6 Trouble Shooting 13 7 Service Centres 15 8 Warranty 16 Page 3 E Your Air Conditioner Indoor unit Display Left Right deflector Manual operation Outdoor unit Air inlet Connecting pipe Drain hose Air outlet Drain opening Accessories e Inter connecting pipes e Owners manual e Indoor mounting brackets e Installation manual e Drain pipe e Remote control e Drain plug e Roll of PVC installation tape Displays Indicator lamps This illustration generalizes all the displays for the models included in this manual Please refer to the display on your particular model f Sleep indicator lamp POWER INDICATOR LAMP POWER SLEEP TIMER Time indicator lamp 88 Icon amp Indicator lamp Setting temperature and timer display COOL MODE indicator lamp Cc Cc 88 cay Co COOL WARM SLEEP mmeg ime indicator lamp HEAT PUMP MODE Sleep indicator lamp indicator lamp LED indicator Jae ra w Aa OD Page 4 2 Important safety information Please review and observe the following information Failure to do so may result in injuries or material damage and wi
4. not Check whether the batteries of the remote controller are usable operational and does not Check whether the batteries are positioned correctly display Operation does not start This is to protect the air conditioner Please wait 3 minutes straight away when I O button is pressed after operation was stopped After operation terminates The stepper motor could not find the RESET point please restart the vane does not to close and stop again completely Cooling and heating Is the temperature setting appropriate efficiency is not good Are the air filters clean Are there any obstacles blocking the inlets and outlets of the indoor and outdoor units Is sleep mode used during daytime Is the indoor fan speed set low Are doors and windows closed Air will not immediately blow The air conditioner is not ready to blow out enough warm air Please out at the start of HEAT wait mode After a power failure the air This is called the auto restart function and this function is only conditioner will accessible for certain types of air conditioners with the auto restart automatically resume the function same mode of operation as before the power failure The indoor unit transfers e The air conditioner may have absorbed odours from the wall carpet odours to the outdoor unit or furniture and passes the odours out through the outdoor unit Indoor unit fan stops e The air conditioner is de icing and this takes 10 minutes at most I
5. DE EY INDOOR UNITS AH09H1 AH12H1 AH18H1 AH24H1 You can rely on Defy To simplify INSTRUCTION MANUAL SPLIT WALL MOUNTED TYPE AIR CONDITIONERS Record in the space below the listed information for future reference SERIAL NUMBER DATE OF PURCHASE PURCHASED FROM OUTDOOR UNITS AC09H1 AC12H1 AC18H1 AC24H1 Do not attempt to install or maintain the Air Conditioner yourself Only authorised agents are to carry out installation and repairs The manufacturer shall not assume responsibility for accidents or injury caused by incorrect installation The installation instructions are provided in a separate booklet entitled Installation Instructions Read this manual before initial installation and operation of the appliance Dear Customer Your new Defy appliance was manufactured in a state of the art facility and has passed the strictest quality control procedures Please read this manual carefully before using your appliance for the first time and then store it within easy reach for future reference We trust you will enjoy years of trouble free use The user manual e This manual will provide you with information on how to safely operate and care for your appliance in order that you gain the maximum benefit from it e Pay particular attention to safety instructions e Read all additional documents supplied with your appliance e This manual may be used for several similar but different models Please check for re
6. TING TEMPERATURE l AUTO MODE REMOTE SIGNALRECEIVER HEAT PUMP MODE D POWER INDICATORLAMP SET TIMER MODE gt LIGHT WAVE MODE ofS HIGH FAN SPEED MIDDLEFANSPEED _ _ LOW FAN SPEED J JY i The manufacturer strives for continuous improvement For this reason the text and illustrations in this manual are subject to change without notice Emergency operation switch In case the batteries in the remote controller are flat or the remote controller is at fault please use the Emergency operation switch as shown in the diagrams Check switch Please leave this button to be used by the maintenance staff only Emergency operation switch Cooling only type Each time the switch is pressed it changes in sequence as follows COOL to STOP Heat pump type Each time the switch is pressed it changes in sequence as follows COOL to HEAT to STOP Values stated on the labels or in the documentation accompanying it are obtained in laboratory conditions in accordance with the relevant standards Depending on operational and environmental conditions of the appliance these values may vary Page 7 4 Remote control Note Signal window Sends signals to the indoor unit OPERATION DISPLAY Displays the current settings POWER ON OFF button Switches the unit ON OFF OPERATION MODE button Press to select operation mode AUTO COOL DRY SR FAN 3 HEAT Ta S G 4 TEMP P FAN SPEED but
7. ay not show all these display symbols The manufacturer strives for continuous improvement For this reason the text and illustrations in this manual are subject to change without notice Warning Do not break pull the batteries apart or throw them into a fire There is a risk of explosion and fire Page 8 Auto On Off Timer operation AUTO ON OFF timer operation set O20 1 Press this button when the air conditioner is on in order to initiate the AUTO OFF Timer function O This symbol will start to flash on the display TD Press this button when the air conditioner is off to initiate the AUTO ON timer function This symbol will start to flash on the display O O 2 Each time these buttons are pressed the AUTO ON OFF TIME is increased by one hour 12 hours at the most AUTO ON OFF time will appear on the display C SET 3 Press the set button to set the AUTO ON OFF time The or G Qwill stop flashing on the remote control display AUTO ON OFF timer operation cancellation CANCEL To cancel the timer operation press the cancel button until the digits of AUTO ON OFF time and O or 6 O disappear from the remote controller display Note 1 The TIMER ON OFF operation must be set again after a power failure 2 Once the AUTO ON OFF time is fixed and you would like to change it cancel the previous AUTO ON OFF timer operation 3 If the set button is pressed after the AUTO ON OFF time i
8. e replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard Page 14 Service Centres BLOEMFONTEIN 160 Long Street Hilton Bloemfontein 9301 Tel 051 400 3900 Bloemfontein Service defy co za CAPE TOWN 5A Marconi Rd Montague Gardens 7441 Tel 021 526 3000 CapeTown Service defy co za DURBAN 35 Intersite Avenue Umgeni Business Park Durban 4051 Tel 031 268 3300 Durban Service defy co za EAST LONDON 16 Bowls Rd Arcadia East London 5201 Tel 043 743 7100 EastLondon Service defy co za JOHANNESBURG Cnr Mimetes amp Kruger Sts Denver ext 12 Johannesburg 2094 Tel 011 621 0200 or 011 621 0300 Gauteng Service defy co za POLOKWANE 87 Nelson Mandela Drive Superbia 0699 Tel 0152 92 1166 7 8 9 Polokwane Service defy co za PORT ELIZABETH 112 Patterson Road North End Port Elizabeth 6001 Tel 041 401 6400 PortElizabeth Service defy co za PRETORIA Block A1 Old Mutual Industrial Park Cnr D F Malan Drive amp Moot Str Hermanstad 0082 Tel 012 377 8300 Pretoria Service defy co za If you have followed the instructions and still have a problem contact the nearest Defy Service Centre They will be able to advise you on any aspect of the appliance or send a qualified technician to repair it ZAMBIA SOUTHGATE INVESTMENTS LTD Plot 1606 Sheki Sheki Road P O Box 33681 Lusaka 10101 Zambia Tel 260 0211 242332 3 Fax 260 0211 242933 sgiser
9. for a long period of time Accumulated dirt might cause fire An earth leakage breaker with rated capacity must be installed to avoid possible electric shocks Do not place burner type appliances where they will be exposed to the airflow of the air conditioner as this may cause incomplete combustion Do not use the following for cleaning Chemical solvents insecticide or inflammable spraying materials These will damage the appearance of the appliance Do not spray or sprinkle water directly onto the indoor unit Vapour and vaporized cleaning materials must never be used in cleaning the appliance The vapour may come into contact with the electrical parts and cause a short circuit or electric shock Close doors and windows preferably use a curtain while operating the appliance for a long time if room air is quite turbid open the door and window for a short period of time to allow for some fresh air circulation If anything abnormal such as a burning smell occurs stop the operation immediately and switch the circuit breaker off Do not install the appliance at locations where flammable gas may leak If there is an electrical leakage from the air conditioner it may cause a fire or explosion Do not use the appliance other than for its intended purpose Do not use the appliance for cooling medicine or academic research samples which require strict temperature control Page 5 Do not insert a finger a rod or any other objects i
10. iven in respect of this appliance The Company warrants to the original purchaser that for a period of TWO YEARS from date of purchase the appliance is free from defect under normal domestic use both in workmanship and material subject to the following conditions 1 Repair or replacement of any part of this appliance found by the Company to be defective shall be at the election of the Company The Company reserves the right to effect such service through any of its Service Divisions or Authorised Service Dealers The cost of such service shall be borne by the Company in full provided that the appliance is located no further than 50km from a Company Service Centre or an Authorised Service Dealer Where the appliance is located beyond the 50km radius the purchaser shall be liable for the standard travelling charges as determined by the Company 2 Vitreous enamelware fuses and lamps are specifically excluded from these warranties It is an express condition of these warranties that the purchaser takes due care and attention in the use and maintenance of the appliance Abuse misuse in conflict with operating instructions connection to incorrect voltages and subjection to commercial use shall release the Company from its obligations 3 This warranty shall become void and cease to operate if the appliance is dismantled by or any repairs to the appliance are effected by any persons not duly authorised by the Company or if substitute parts n
11. levance regarding your particular model Explanation of symbols used in this manual Important safety information Warning for hazardous situations with regard to life and property AN Caution Warning for supply voltage A Caution Warning for fire hazard Read the instructions G Useful information Important information or useful hints about usage Unpacking Remove all packaging Ensure that packing material is disposed of in a responsible manner and that any plastic bags are cut up to prevent children playing with them and accidentally suffocating If the appliance is damaged in any way do not use it Report the damage to your dealer who will take the necessary corrective action This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance The manufacturer strives for continuous improvement Thus technical specifications text and illustrations in this manual are subject to change without notice Figures represented in this instruction manual are schematic and may not correspond exactly with your appliance If the parts are not included in the unit you have purchased they may be model specific and only valid for some
12. ll render any warranty and reliability commitments void iN Warnings e Hand this owners manual over to the new owner should ownership change e The appliance must only be used for its intended purpose Room temperature regulation e The appliance is intended to be used in household and similar applications such as in shops offices and other working environments farm houses and by clients in hotels motels and other residential type environments bed and breakfast type environments catering and similar non retail applications e Consult with your authorised DEFY service centre for all questions and problems relating to the air conditioner Only authorised agents are to carry out installation and repairs The appliance must be grounded Incomplete grounding may result in an electric shock A Do not pull the power cord during operation Doing so could cause a fire To unplug the appliance switch off the unit and remove the plug by pulling on the plug and not the cord Do not attempt to extend the power cord by joining it to another cord or by using an extension cord Do not put any other loads on the power supply socket Extension cables and multiway plugs must not be used for connection Do not damage the power cord Placing heavy objects on the power cord having the power cord near objects that operate at high temperatures may cause electric shock and fire Pull out the power plug or turn off the power supply when not using the appliance
13. nto the air outlet inlet grille The fan runs at a high speed and it will cause an injury if touched Do not dispose of the appliance along with regular household waste Contact your local authority for disposal information and facilities available Never dispose of the appliance in a fire Do not allow children to hang on the appliance Never use the parts of your appliance as a means of support or step rol Young children or infirm persons are not to use the appliance without supervision a Keep ventilation openings clear of obstructions Unplug the appliance when cleaning during routine maintenance or if it will not be used for an extended period Should the mains lead of the appliance become damaged or should it need replacing at any time it must be replaced by a special purpose made mains lead which can only be obtained from a DEFY Authorised Service Agent Never connect your appliance to electricity saving systems as they may damage the appliance Do not pull the batteries apart or throw them into a fire they will explode Do not use explosive substances such as aerosol cans with a flammable propellant near the appliance Do not use flammable gas benzene petrol or volatile substances near the appliance In the event of a malfunction disconnect the appliance from the power supply Do not operate a damaged appliance Consult with your nearest DEFY service centre should you have any concerns a Never place objects on top of the ap
14. ot approved by the Company are used in the appliance or if the serial number of the appliance is removed 4 The Company shall not be responsible for damages resulting from fire flood civil disturbances or any Act of God The Company shall not in terms of these warranties be responsible nor held liable for any consequential loss or damage of any kind caused by or due to the failure or malfunction of the appliance 5 The Company shall not be responsible for transportation or other costs other than those incurred within the provisions of Point 1 of this Certificate 6 These warranties shall not apply to the appliance if it is purchased or used beyond the borders of the Republic of South Africa Namibia Botswana Swaziland and Lesotho 7 Where service is requested under warranty and no fault or defect can be found by the Company all costs incurred will be for the purchaser s account 8 This Certificate as well as your invoice will serve as proof of purchase For the purpose of warranty it will be essential to produce this Certificate and invoice Failure to do so will render the purchaser liable for service costs KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF PURCHASE FOR WARRANTY PURPOSES Page 16
15. pliance they may fall down and injure you Never plug the appliance into the wall socket during installation Death or serious injury may result The electrical safety of the appliance is only guaranteed if the earth system of your home is compliant with national standards Do not expose your body directly to the cool or hot air of the appliance for prolonged periods do not cool or heat the room too much This could effect your physical condition and cause health problems To prevent condensed water from dripping from the appliance Do not open windows and doors while operating the appliance in the COOL DRY mode for too long a period of time under high humidity conditions above 80 The appliance is to be installed in accordance with national wiring regulations The appliance must NOT be installed in the laundry The appliance must be installed 2 3m above the floor The appliance must be positioned so that the plug is accessible For models whose cooling capacity is above 4600W an all pole disconnection device which has at least 3mm separation distance in all pole and a residual current device RCD and a rating of above 10mA is to be incorporated in the fixed wiring according to national regulations Page 6 B Using your air conditioner Icon indicators P 3 lt HAP J SLEEP MODE SETTING TEMP or INDOOR TEMP DISPLAY COOL MODE DRY MODE sige ELECTRIC HEAT MODE e A SS FAN MODE i gt INDOOR TEMPERATURE SET
16. s fixed the system will begin counting time anew based on the current display time OPERATION MODE ADJUSTMENT AUTO MODE In this mode the air conditioner automatically adjusts the room temperature to the most suitable temperature At the start of operation the air conditioner will automatically select the operation mode according to the room temperature The table on the following page shows the parameters which are set at start up Page 9 Cool only type Heat pump type Room Temperature RT Rode Initial temperature Meda Initial temperature setting RT 226 C Cool Cool 26 C gt RT 225 C C gt RT 225 C OOO R2 O 2 RT 2 COOL MODE p Press the MANUAL SWING button or the SWING button to change the up down flow direction Press the FAN SPEED button to change the fan speed of the indoor unit Press the TEMPERATURE ADJUSTMENT button to change the set temperature DRY MODE In this mode the air conditioner automatically sets the room temperature This temperature will not appear on the display The TEMPERATURE ADJUSTMENT button and the FAN SPEED button are not functional Press the MANUAL SWING button or the SWING button to change up down air flow direction FAN MODE SS In this mode the outdoor unit does not operate The indoor fan alone operates Press the MANUAL SWING button or the SWING button to change up down air flow direction Press the FAN SPEED button to change the fan speed of the indoor uni
17. s not loose 3 Refit the batteries into the remote controller el y RS Performance parameters O ma oono AH2RHIAGHaNA ARTBHATACTORA anzanaczam sine ana o Ta o Curent a heatpump Current A HEAPLTE Air flow volume m h Waterproof class IP20 Indoor IP24 Outdoor Protection class Climate type Energy rating A Refrigerant R410A charge amount g 570 690 O 1210 1300 Noise dB A Net weight kg Dimensions Indoor 800x290x196 800x290x196 860x292x205 1080x330x220 WxHxD mm Outdoor 600x480x250 700x540x255 770x520x280 845x680x310 Page 12 5 4 45 N o oo aJ oA 1 T 0 6 Trouble shooting Please review this list before calling a service centre It could save you time and money This list includes frequent complaints that do not arise from defective workmanship or material usage Some of the features described here may not apply to your model Symptom The air conditioner does not e Make sure the air conditioner plug is securely plugged in operate Are there any obstacles or disturbance supply oscillators in the room that may be disturbing the signal from the remote controller Is there a power failure Is the power plug plugged in properly Check for a blown fuse or tripped circuit breaker Test the wall socket for power using another appliance Inspect the electrical cord for damage Eliminate the use of an extension cord if any is being used The remote controller is
18. t HEAT MODE Only on heat pump type sO Press the MANUAL SWING button or the SWING button to change up down air flow direction Press the FAN SPEED button to change the fan speed of the indoor unit Press the TEMPERATURE ADJUSTMENT button to change the set temperature SLEEP MODE Sleep mode when running in cooling or drying A The indoor fan runs at low speed B After one hour of operation the set temperature will increase by 1 C One hour later the set temperature will increase by another 1 C The air conditioner will then continue operating at 2 C above the set temperature Sleep mode when running in heating A The indoor fan runs at low speed B After one hour of operation the set temperature will decrease by 2 C One hour later the set temperature will decrease by another 2 C The unit will then continue operating at 4 C below the set temperature Page 10 The following table shows the operating settings of set temperature fan speed and deflector during emergency operation Horizontal Louver blade Hold the knob and move the deflector to change the right left airflow direction Be careful not to adjust the deflector during operation as the fan is rotating at a high speed and may injure your fingers Maintenance and cleaning Clean the front grille and air filters at least once in every two weeks Before cleaning be sure to stop the operation of the air conditioner and switch off at the circuit breaker
19. t during heating freezes up when the outdoor temperature is low and humidity is high It automatically resumes operation about 10 minutes later Cracking sounds e These types of sounds are caused by expansion and contraction of the front grille as a result of temperature changes The sound of running water e This may be the sound of flowing refrigerant inside the air can be heard conditioner the sound of accumulated flowing water on the heat exchanger or the sound of frost melting on the heat exchanger Page 13 Symptom Indoor unit emits sounds e A click type sound is made by the switching on of the fan or compressor e Sounds are made by the refrigerant flowing inside the air conditioner When the unit is set to This function prevents the production of condensed water and is not directional swinging at low a cause for concern angle on COOL mode the deflector will auto swing to its maximum angle for 3 minutes and then resume to swing at the low angle Outdoor unit leaks water During cooling the connecting pipe or pipe connector will cause moisture content condensation due to the low temperature During heating or defrosting melting water and water vapour will run out During heating water on the heat exchanger will drip Since the following are not factory faults they are the owners responsibility e Damage to the exterior finish and breakage of components e Damage caused through improper use of the appliance
20. ton WOCE 0 0 f Cia Press to change the fan speed in a VA C7 the order of low medium high auto SN SPEED SET CANCEL N a commen amp gt S er 4 f MANLAL WING SWING button K EEP Press to change up down air flow direction The deflector moves at a certain angle Change the moving angle as per the following sequence 1 me 2 amp v 3 4 4 4 5 DEFY SLEEP button Press to start sleep and press again to stop it TEMPERATURE ADJUSTMENT buttons Press gt once the setting temperature increases by 1 C Press 4 once the setting temperature decreases by 1 C The range of setting temperature is 16 31 C TIMER ON button Please see AUTO ON OFF timer operation TIMER OFF button Please see AUTO ON OFF timer operation TIMER CANCEL button Press to cancel the timer setting TIMER SET button Press to fix the timer setting Press to change up down air flow direction and the deflector automatically swings up and down If the remote controller is not functioning properly open the back cover and press the RESET button to restore functionality The Cool only type has no HEAT mode The operational distance from the remote control to the indoor unit must be within 6 meters with a clear line of sight Remove the batteries if the remote controller is not to be used for a long period of time In this illustration all display symbols are ON for explanation purposes Some models m
21. vicecentre microlink zm NAMIBIA ATLANTIC DISTRIBUTORS PTY LTD 10 Tienie Louw Street Northern Industrial Area P O Box 21158 Windhoek Namibia Tel 061 216162 Fax 061 216134 atlantic mweb com na ZIMBABWE TRADECOMAFRICA Trade Com Africa 183 Loreley Crescent Msasa Harare Zimbabwe Tel 263 4 486165 6 Cell 263 772 469010 Cell 263 772 469011 BOTSWANA RAY MORGAN AGENCIES RMA Service Centre Plot 48 East Gate Gaborone International Commerce Park Kgale View Gaborone Botswana Tel 267 390 3996 390 3912 Fax 267 318 7376 Cell 267 7134 6539 service rma co bw raja rma co bw SWAZILAND LYNDS DISTRIBUTORS P O Box 716 Mbabane Swaziland H100 Tel 00268 2515 4310 8 Fax 00268 2518 4318 MOZAMBIQUE COOL WORLD LDA Rua da Resistencia No 97B R C Cell 258 84 44 61 234 coolworldida hotmail com Nosso Show Room Av da Industrias Parcela No 735 735A Machava Maputo OTHER AREAS ARE SERVICED BY OVER 200 AUTHORISED SERVICE AGENTS PLEASE CONSULT THE NEAREST REGIONAL DEFY SERVICE CENTRE FOR DETAILS Please register your product at www defy co za DEFY APPLIANCES PTY LTD P O BOX 12004 JACOBS DURBAN 4026 SOUTH AFRICA Page 15 8 Warranty This certificate is issued by DEFY APPLIANCES PTY LIMITED manufacturers of Defy and Ocean products hereinafter the Company to the original purchaser only of the appliance described on the certificate and shall constitute the only warranty g
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