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Compaq F500 User's Manual

1. Item Component Function 1 Battery bay Holds the battery 2 Battery release latch Releases the battery from the battery bay 3 Optical drive Reads an optical disc 4 Memory module compartment Contains the memory module slots the WLAN module slot and the RTC battery EA NOTE To prevent an unresponsive system and the display of a warning message replace with only a WLAN device authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the device and then receive a warning message remove the device to restore computer functionality Then contact Customer Care through Help and Support 5 Vents 5 Enable airflow to cool internal components A CAUTION To prevent overheating do not obstruct vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or thick rugs or clothing to block airflow EA NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 6 Hard drive bay Holds the hard drive Bottom components 9 3 Unknown user password If the computer you are servicing has an unknown user password follow these steps to clear the password EA NOTE These steps als
2. Component replacement procedures 41 5 Remove the power button board 3 Reverse this procedure to install the power button board 42 Chapter 5 Removal and replacement procedures Display assembly Description Spare part number 15 4 inch WXGA BrightView display assembly includes wireless antenna transceivers 442876 001 and cables Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 28 5 Remove the memory module compartment cover see Memory module on page 31 6 Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 34 7 Remove the following components a Switch cover see Switch cover on page 37 b Keyboard see Keyboard on page 39 Remove the display assembly 1 Disconnect the display cable 1 from the system board 2 Remove the wireless antenna cables 2 from the clips built into the top cover A CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 3 Remove the four Phillips PM2 5x7 0 screws 1 that secu
3. 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3FO 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 System I O address specifications 73 System memory map specifications Size Memory address System function 640 KB 00000000 0009FFFF Base memory 128 KB 000A0000 O00BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7 FFF Unused 64 KB OO0E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 04800000 07FFFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFFOOOO FFFFFFFF System BIOS 74 Chapter 7 Specifications 8 Screw listing This section provides specification and reference information for the screws and screw locks used in the computer All screws and screw locks listed in this section are available in the Screw Kit spare part number 431433 001 and the Display Screw Kit spare part number 431400 001 75 Phillips PM2 0x5 0 captive screw Tn mm THLE T PEE Color Quantity Length Thread Head width Black 5 5 0 mm 2 0 mm 5 0 mm Where used 1 Two screws secured by C clips that secure the hard drive cover to the computer see Hard drive on page 29 2 Three screws
4. 54 System Configuration menu 65 system DMA 70 system information 62 64 system memory map 74 T thermal pads replacement 58 thermal paste replacement 58 tools required 22 top components 4 top cover removal 48 spare part number 13 21 48 TouchPad 4 TouchPad components 4 TouchPad left button 4 TouchPad light 4 TouchPad on off button 4 TouchPad right button 4 TouchPad scroll zone 4 transporting guidelines 25 TV tuner remote control spare part number 18 19 TV tuner spare part number 17 19 U Universal Serial Bus USB port location 7 8 pin assignments 100 unknown password 10 USB digital drive spare part number 19 USB infrared emitter spare part number 19 USB power connector board removal 52 spare part number 13 20 52 v vents 9 video memory 65 WwW Windows applications key 5 Windows logo key 5 wireless antenna removal 47 spare part number 20 47 wireless light 6 wireless switch 6 wireless product description 2 WLAN module removal 34 spare partnumbers 14 19 34 WLAN module slot 9 workstation guidelines 25 Index 113
5. 2 back to disengage the tabs on the front edge of the keyboard from the top cover 7 Swing the keyboard 3 up and forward until it rests on the palm rest 8 Release the ZIF connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2 from the system board 9 Remove the keyboard Reverse this procedure to install the keyboard 40 Chapter5 Removal and replacement procedures Power button board Description Spare part number Power button board includes power button board cable 443153 001 Before removing the power button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 28 5 Remove the following components a Switch cover see Switch cover on page 37 b Keyboard see Keyboard on page 39 Remove the switch cover 1 Remove the Phillips PM2 0x3 0 screw 1 that secures the power button board to the computer 2 Release the power button board 2 from the computer as far as the cables attached to the board allow 3 Disconnect the speaker assembly cable 1 from the power button board 4 Release the ZIF connector to which the power button board cable 2 is connected and disconnect the cable
6. 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 98 Chapter 10 Connector pin assignments RJ 11 modem Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ 45 network I 12345678 Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused RJ 11 modem 99 S Video out Pin Signal S VHS color C signal 2 Composite video signal 3 S VHS intensity Y signal 4 S VHS color ground 5 TV CD 6 S VHS intensity ground 7 Composite video ground Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground 100 Chapter 10 Connector pin assignments 11 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries or regions must meet the requirements of the country or region where the computer is used Requirements for all countries or regions The requirements listed below are applicable to all countries or regions The length of the power cord set must be at least 1 5 m 5 0 ft and a maximum of
7. deleting 95 recovery system 94 remote control spare part numbers 17 18 19 20 removal replacement preliminaries 22 procedures 27 restore points 92 RF cable spare part number 18 19 RF input adapter cable spare part number 18 19 right side components 7 RJ 11 jack location 8 pin assignments 99 RJ 45 jack location 8 pin assignments 99 RTC battery removal 33 spare part number 33 Rubber Feet Kit spare part number 13 20 31 14 20 5 S Video out jack location 8 pin assignments 100 Screw Kit contents 75 spare part number screw listing 75 secondary hard drive self test 65 security cable slot 7 Security menu 64 security product description 2 selecting in the Setup Utility 62 serialnumber 11 27 service considerations 22 serviceability product description 3 Setup Utility changing the language 62 Diagnostics menu 65 displaying system information 62 Main menu 64 navigating 62 overview 61 Security menu 64 selecting 62 starting 61 System Configuration menu 65 using advanced features 63 software reinstalling 93 software updating 96 speakers 5 specifications computer 66 display 67 DVD RW and CD RW Combo Drive 69 18 20 DVD RW and CD RW Double Layer Combo Drive 69 hard drive 68 I O addresses 72 interrupts 71 memory map 74 optical drive 69 system DMA 70 static shielding materials 26 switch cover removal 37 spare partnumber 13 21 37 system board removal 54 spare part number 13 20
8. disengage from the openings in the base enclosure Remove the audio board 3 Disconnect the audio board cable 4 from the audio board Reverse this procedure to install the audio board Component replacement procedures 51 USB power connector board Description Spare part number USB power connector board includes USB power connector board 431445001 Before removing the USB power connector board follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 1 2 3 4 5 a b c d e f Disconnect all external devices connected to the computer Disconnect the power cord Remove the battery see Battery on page 28 Remove the following components Hard drive see Hard drive on page 29 Optical drive see Optical drive on page 35 Keyboard see Keyboard on page 39 Switch cover see Switch cover on page 37 Display assembly see Display assembly on page 43 Top cover see Top cover on page 48 Remove the USB power connector board e Remove the two Phillips PM2 5x5 0 screws 1 that secure the USB power connector board to the computer p3 Release the USB power connector board as far as the USB power connector board 2 cable will allow 52 Chapter5 Removal and replacement procedures 3 Disconnect the USB board cable 3 and the power con
9. 1 022 024 Opti chipset configuration registers 025 O3F Unused O2E 02F 87334 Super I O configuration for CPU 040 O5F Counter timer registers 044 O5F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 O6F Unused 070 071 NMI enable RTC 072 O7F Unused 080 O8F DMA page registers 090 091 Unused 092 PortA 093 O9F Unused OAO OA1 Interrupt controller no 2 I O Address hex System Function shipping configuration OA2 OBF Unused OCO ODF DMA controller no 2 OEO OEF Unused OFO OF1 Coprocessor busy clear reset OF2 OFF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1FO 1F7 Primary fixed disk controller 1F8 200 Unused 201 JoyStick decoded in ESS1688 202 21F Unused 72 Chapter 7 Specifications 1 O address hex System function shipping configuration 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port 2FO 2F7 Unused 2F8 2FF Infrared port 300 31F Unused 320 36F Unused 370 377 Secondary diskette drive controller 378 37F Parallel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3BO 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3CO 3DF VGA
10. 6 Remove the two Phillips PM2 0x6 0 screws 1 and the two Phillips PM2 5x5 0 screws 2 that secure the top cover to the computer 7 Lift the front edge of the top cover 1 until it disengages from the computer 8 Remove the top cover 2 Reverse this procedure to install the top cover Audio board Description Spare part number Audio board includes audio board cable 431444 001 Before removing the audio board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 50 Chapter 5 Removal and replacement procedures Remove the battery see Battery on page 28 Remove the following components a b c d e f Hard drive see Hard drive on page 29 Memory module compartment cover see Memory module on page 31 Optical drive see Optical drive on page 35 Switch cover see Switch cover on page 37 Keyboard see Keyboard on page 39 Display assembly see Display assembly on page 43 Top cover see Top cover on page 48 Remove the audio board 1s as Remove the two Phillips PM2 5x5 0 screws 1 that secure the audio board to the computer Release the audio board 2 by sliding it away from you until the connectors on the front of the board
11. D61 Power cord for use in India 402018 001 65 watt AC adapter 405527 001 Backpack 407159 001 802 11b g WLAN module for use in the MOW countries or regions listed below Argentina Brazil Canada Chile Mexico Taiwan the United States 407159 002 802 11b g WLAN module for use in the ROW countries or regions listed below China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea Uruguay Venezuela 407160 001 802 11a b g WLAN module for use in Canada and the United States 407 160 002 802 11a b g WLAN module for use in the ROW countries or regions listed below China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea Uruguay Venezuela 407313 001 HP Remote Control 407939 001 Composite S Video and audio input cable 407940 001 RF input adapter cable 40794 1 001 Analog TV tuner 408479 001 TV tuner remote control 408483 001 USB infrared emitter 408485 001 RF cable 418162 001 HP carrying case 431371 001 AMD Turion TL 50 processor 1 6 GHz 1 MB L2 cache 431372 001 AMD Turion TL 52 processor 1 6 GHz 1 MB L2 cache 431375 001 Mobile AMD Sempron 3400 processor 1 8 GHz 512 KB L2 cache Sequential part number listing 19 Spare part number Description 431391 001 Display inverter 431398 001 Wireless Antenna Kit 431400 001 Display Screw Kit 431431 001 Rubber Feet Kit includes computer feet 431433 001 Screw Kit 431436 00
12. Video memory up to select models only Select the amount of video memory Diagnostics menu Select To do this Hard Disk Self Test Run a comprehensive self test on the hard drive B NOTE On models with two hard drives this menu option is called the Primary Hard Disk Self Test Secondary Hard Disk Self Test select models only Run a comprehensive self test on a secondary hard drive Setup Utility menus 65 7 Specifications Computer specifications Metric U S Dimensions Length 35 7 cm 14 05 in Width 25 7 cm 10 12 in Height varies front to rear 4 1 cm 1 57 in Weight with optical drive hard drive and battery 2 7 kg 5 47 lbs Input power Operating voltage 18 5 Vdc 3 5 A 65 W Operating current 3 5 A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 mto 12 192m 50 ft to 40 000 ft Shock Operating 125 g 2 ms halfsine Nonoperating 200 g 2 ms half sine Random vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate ES _____________________ 66 Chapter 7 Specifications Me
13. When a confirmation prompt with your preference selected is displayed press enter to save your preference To set your preferences and exit the Setup Utility press 10 and then follow the instructions on the screen Your preferences go into effect when the computer restarts in Windows Navigating and selecting in the Setup Utility Because the Setup Utility is not Windows based it does not support the TouchPad Navigation and selection are by keystroke To choose a menu or a menu item use the arrow keys To choose an item in a drop down list or to toggle a field for example an Enable Disable field use either the arrow keys or f5 or f6 To select an item press enter To close a text box or return to the menu display press esc To display additional navigation and selection information while the Setup Utility is open press f1 Displaying system information The following procedure explains how to display system information in the Setup Utility If the Setup Utility is not open begin at step 1 If the Setup Utility is open begin at step 2 1 To start the Setup Utility turn on or restart the computer and then press f10 while Press lt F10 gt to enter setup is displayed in the lower left corner of the screen Access the system information by using the Main menu To exit the Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter The comp
14. button to exit Hibernation If the computer has stopped responding and Windows shutdown procedures cannot be used press and hold the power button for at least 5 seconds to turn off the computer Top components 5 Front components Item Component Function 1 Power light e On The computer is on e Blinking The computer is in the Sleep state e Off The computer is off or in Hibernation 2 Battery light e On A battery is charging e Blinking A battery that is the only available power source has reached a low battery level When the battery reaches a critical low battery level the battery light begins blinking rapidly e Off If the computer is plugged into an external power source the light is turned off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 3 Drive light Blinks when the hard drive or optical drive is being accessed 4 Wireless switch Turns the wireless feature on or off but does not create a wireless connection 999 l E NOTE A wireless network must be set up in order to establish a wireless connection 5 Wireless light e Blue An integrated wireless device such as a wireless local area network LAN device and or a Bluetooth device is turned on e Amber All wireless devices are turned off 6 Audio in microphone
15. display bezel 3 Display 105 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 106 Chapter 12 Recycling 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it forward 13 Remove the backlight cover 14 Turn the display panel right side up Display 107 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel A WARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 108 Chapter 12 Recycling 18 Slide the backlight out of the backlight frame 19 20 21 22 Disconnect the display cable 1 from the LCD panel Remove the screws 2 that secure the L
16. gt to boot from LAN message that is displayed in the lower left corner of the screen each time the computer is started or restarted in Windows is the prompt for a Network Service Boot The Press lt ESC gt to change boot order message that is displayed in the lower left corner of the screen each time the computer is started or restarted in Windows is the prompt to change the boot order Restoring default settings in the Setup Utility 63 Closing the Setup Utility You can close the Setup Utility with or without saving changes e To close the Setup Utility and save your changes from the current session use either of the following procedures e Press 10 and then follow the instructions on the screen e Ifthe Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter When you use the f10 procedure you are offered an option to return to the Setup Utility When you use the Exit Saving Changes procedure the Setup Utility closes when you press enter To close the Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter After the Setup Utility closes the computer restarts in Windows Setup Utility menus The menu tables in this section pr
17. jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 7 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio This table describes factory settings For information about changing factory settings refer to the user guides located in Help and Support SSS SSS a eee 6 Chapter 2 External component identification Right side components Item Component Function 1 Optical drive Reads an optical disc 2 USB port select models only Connects an optional USB device 3 Power connector Connects an AC adapter 4 Security cable slot Attaches an optional security cable to the computer 9 Z NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Rightside components 7 Left side components to ob Item Component Function 1 S Video out jack Connects an optional S Video device such as a television VCR camcorder overhead projector or video capture card 2 External monitor port Connects an external VGA monitor or projector 3 RJ 45 network jack Connects a network cable 4 RJ 11 modem jack Connects a modem cable 5 USB ports select models only Connect optional USB devices 8 Chapter 2 External component identification Bottom components
18. of your settings The screen shot can be a time saver if you have to reset your preferences Recovering system information 91 To copy the screen and paste it into a word processing document a Display the screen b Copy the screen To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc c Open a word processing document and then select Edit gt Paste Using system restore points When you back up your system you are creating a system restore point A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system 999 EZ NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your system files and settings When to create restore points e Before you add or extensively modify software or hardware e Periodically whenever the system is performing optimally EA NOTE If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Select Start gt Control Panel gt System and Maintenance gt System 2 In the left pane click System protection 3 Click the System Protection tab 4 Under Automatic restore points s
19. removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Preliminary replacement requirements 23 Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in t
20. secured by C clips that secure the memory module compartment cover to the computer see Memory module on page 31 76 Chapter 8 Screw listing Phillips PM3 0x3 0 screw 3 YY fe E Color Quantity Length Thread Head width Silver 6 3 0 mm 3 0 mm 5 0 mm Where used 6 screws that secure the hard drive bracket to the hard drive see Hard drive on page 29 Phillips PM3 0x3 0 screw 77 Phillips PM2 0x3 0 screw LILET mm linbhlthil Color Quantity Length Thread Head width Black 9 3 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the WLAN module to the computer see WLAN module on page 34 Where used 2 screws that secure the optical drive bracket to the optical drive see Optical drive on page 35 78 Chapter8 Screw listing Where used One screw that secures the power button board to the computer see Power button board on page 41 Where used 4 screws that secure the display hinges to the display panel see Display assembly on page 43 Phillips PM2 0x3 0 screw 79 Phillips PM2 5x7 0 screw fame Color Quantity Length Thread Head width Black 25 7 0 mm 2 5 mm 5 0 mm Where used 1 One screw that secures the optical drive to the computer see Optical drive on page 35 2 Three screws that secure the keyboard to the computer see Keyboard on page 39 T I I Where used 4 screws that secure the display assembly to the compute
21. time lt 6 seconds DVD RW and CD RW Super Multi Double Layer Combo Drive and DVD RW and CD RW Combo 69 Drive specifications System DMA specifications Hardware DMA System function DMAO Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 70 Chapter 7 Specifications System interrupt specifications Hardware IRQ System function IRQO System timer IRQ1 Standard 101 102 Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ4 COM1 IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPI compliant system IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none EA NOTE PC Cards may assert IRQ3 IRQ4 IRQS IRG7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 System interrupt specifications 71 System I O address specifications 1 O address hex System function shipping configuration 000 OOF DMA controller no 1 010 O1F Unused 020 021 Interrupt controller no
22. 1 French Canada 442887 121 International 442887 B31 Italy 442887 061 Korea 442887 AD1 Latin America 442887 161 Saudi Arabia 442887 171 Spain 442887 071 Taiwan 442887 AB1 Thailand 442887 281 The United Kingdom 442887 031 The United States 442887 001 5 Top cover includes speakers TouchPad and TouchPad cable 442888 001 6 Fan heat sink assembly includes thermal pads 431450 001 7 Processors include thermal pad AMD Turion TL 52 1 6 GHz 1 MB L2 cache 431372 001 AMD Turion TL 50 1 6 GHz 512 KB L2 cache 431371 001 AMD Turion MK 36 2 0 GHz 512 KB L2 cache 437803 001 Mobile AMD Sempron 3500 1 8 GHz 1 MB L2 cache 434414 001 Mobile AMD Sempron 3400 1 8 GHz 512 KB L2 cache 431375 001 Plastics Kit 44289 1 001 8a Hard drive cover includes one rubber foot and 2 captive screws secured by C clips 8b Memory module compartment cover includes 3 captive screws secured by C clips 9 System board 10 Audio board 431444 001 11 USB power connector board includes USB power connector board cable 431445 001 12 Base enclosure include wireless switch and 4 rubber feet not illustrated 442890 001 Rubber Feet Kit includes computer feet not illustrated 431431 001 13 Hard drives all 5400 rpm include hard drive bracket and hard drive connector 120 GB 442882 001 Computer major components 13 Item Description Spare part number 100 GB 444003 001 80 GB 442
23. 1 RTC battery includes 2 sided tape 431444 001 Audio board includes audio board cable 431445 001 USB power connector board includes USB power connector board cable 431450 001 Fan heat sink assembly includes thermal pads 433284 001 Display bezel 433287 001 Display Cable Kit 433288 001 Display Hinge Kit 434414 001 Mobile AMD Sempron 3500 processor 1 8 GHz 1 MB L2 cache 435743 001 HP Remote Control II Plus 437803 001 AMD Turion MK 36 processor 2 0 GHz 512 KB L2 cache 441425 001 6 cell 2 20 Ah battery 442875 001 System board 442876 001 15 4 inch WXGA BrightView display assembly includes wireless antenna transceivers and cables 442877 001 15 4 inch WXGA BrightView display panel 442878 001 Display enclosure includes wireless antenna transceivers and cables 442879 001 512 GB memory module PC2 5300 667 GHz 1 DIMM 442881 001 80 GB 5400 rpm hard drive 442882 001 120 GB 5400 rpm hard drive 442883 001 DVD RW and CD RW Combo Drive 442884 001 DVD RW and CD RW Super Multi Double Layer Combo Drive 442887 001 Keyboard for use in the United States 442887 031 Windows Vista keyboard for use in the United Kingdom 442887 051 Windows Vista keyboard for use in France 442887 061 Windows Vista keyboard for use in Italy 442887 071 Windows Vista keyboard for use in Spain 442887 121 Windows Vista keyboard for use in French Canada 442887 161 Windows Vista keyboard for use in Latin America 442887 171 Windows Vista keyboa
24. 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country or region s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for all countries or regions 101 Requirements for specific countries or regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 Korea EK 4 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China CCC 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15
25. 6 Rig tside componens ss cvvc weteeeie esos EEE AEA EEA EE E ede E NEES 7 Left side components niaazdainnleies teas Seoebekonkinenadeina snow scopbuiiy bbe na tettre rete rrr Er EEES EEEE erer Enee rererere enneren ne 8 B tom components w24 o5escecepedaps chedoledendobetesniaatbledaunnanes E E E EE NE 9 3 Unknown user password 4 Illustrated parts catalog Serial number location esius eenia i E a i A 11 Computer major components seeeeeeeceeeeeeeecececeaeeeseeeeeeeeececceceeceececeeeaaeeaaeeeeeeeeeseeeereeeeeeees 12 Display assembly components scsaioignsuissenniembeneniiestee aa eemanenintacme newer bene 15 Plastics Kile neee E E E E a a alain eanann 16 M ss storage deyic s sssnsrmruriieie rio i aces tai an NE E deen E ER E 17 Miscellaneous pans esii ienris aa eea a a a a a i aa Ea EE RaR 17 Sequential part number listing y cissseesmiudarwieawneniameidedeuitoanaieea ar anenelnn 19 5 Removal and replacement procedures Preliminary replacement requirements ccceecccceeecceceeeeeeceseeeecesseeeccsseeeeceseeeeenseeseeeneeeeenaees 22 Tools reg ir d purena maneno e i A E E e E i 22 Service considerations cf chaning assortedo genni ninr fel sivas vitnnt tvs bas lteantatea raetin ld sae nema 22 Plastic eicilrt ssa snort tea ienie bien E EE A E OA 22 Cables and connectors ssiscatysavspinvnsayaanusddnensiernsdandibavlondrananedanaiadedvanannnteee 23 Drive handling iieri insisi a E a E 23 Grounding g idelihes obs core ca
26. 881 001 14 6 cell 2 20 Ah battery 441425 001 15 Optical drives include bezel DVD RW and CD RW Super Multi Double Layer Combo Drive 442883 001 DVD RW and CD RW Combo Drive 442884 001 16 WLAN modules 802 11a b g WLAN module for use in Canada and the United States 407160 001 802 11a b g WLAN module for use in China Ecuador Haiti Honduras Pakistan 407 160 002 Peru Qatar South Korea Uruguay and Venezuela 802 11b g WLAN module for use in Argentina Brazil Canada Chile Mexico 407159 001 Taiwan and the United States 802 11b g WLAN module for use in China Ecuador Haiti Honduras Pakistan Peru 407159 002 Qatar South Korea Uruguay and Venezuela 17 RTC battery includes 2 sided tape 431436 001 18 Memory modules 1024 MB PC2 4200 533 MHz 1 DIMM 443489 001 512 MB PC2 5300 667 MHz 1 DIMM 442879 001 Cable Kit not illustrated 14 Chapter 4 Illustrated parts catalog Display assembly components Q __ _ 2 ee Ow aa ltem Description Spare part number 1 Display bezel 433284 001 2 Display inverter includes Mylar shield 431391 001 3 Display Hinge Kit 433288 001 4 15 4 inch WXGA BrightView display panel includes display panel cable and 442887 001 wireless antenna transceivers and cables 5 Wireless Antenna Kit includes wireless antenna transceivers and cables 431398 001 6 Display enclosure includes wire
27. B power connector board cable 1 from the clips in the base enclosure 54 Chapter5 Removal and replacement procedures 2 Remove the two Phillips PM2 5x4 0 screws 2 that secure the system board to the base enclosure m 3 Use the optical drive connector 1 to lift the right side of the system board 2 until it rests at an angle 4 Remove the system board 3 by sliding it away from the top cover at an angle 5 If it is necessary to replace the USB power connector board cable or the audio board cable turn the system board upside down with the front toward you Component replacement procedures 55 6 Disconnect the USB power connector board cable 1 and the audio board cable 2 from the system board Reverse this procedure to install the system board 56 Chapter 5 Removal and replacement procedures Fan heat sink assembly Description Spare part number Fan heat sink assembly includes thermal paste and thermal pads 431450 001 NOTE To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the right side and rear panel of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and
28. CD panel to the display rear panel Release the LCD panel 3 from the display rear panel Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 109 Index A AC adapter spare part number 17 19 administrator password 64 advanced Setup Utility features 63 arrow keys 5 audio board removal 50 spare partnumber 13 20 50 audio product description 2 audio in jack location 6 pin assignments 97 audio out jack location 6 pin assignments 97 B backup 91 backpack spare part number 17 19 base enclosure spare part number 13 21 battery location 9 removal 28 spare partnumber 14 20 28 battery light 6 battery release latch 9 bezel illustrated 15 spare partnumber 15 20 boot options 65 boot order 65 bottom components 9 button sound 65 110 Index Cc Cable Kit spare part number 14 cables service considerations 23 caps lock key 5 carrying case spare part number 17 19 changing the Setup Utility language 62 chipset product description 1 closing the Setup Utility 64 CMOS clearing 10 components bottom 9 front 6 keyboard 5 leftside 8 right side 7 top 4 TouchPad 4 composite S Video and audio input cable spare part number 17 19 computer feet locations 31 spare part number 13 20 31 computer specifications 66 connector pin assignments audio in jack 97 audio out jack 97 external monitor port 98
29. Compaq Presario F500 Notebook PC Maintenance and Service Guide Copyright 2007 Hewlett Packard Development Company L P Microsoft Windows and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries AMD Sempron Turion and combinations thereof are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts on troubleshooting computer problems and on performing computer disassembly procedures First Edition January 2007 Document Part Number 440524 001 Table of contents 1 Product description 2 External component identification Top COM POM SIMS isisa ent voaiccoe ever be siesia tytn ban ate a E E E 4 eli Uo Ke COE 4 ET E E E E 5 Front components earnan E na ENE ER R AR E E RENEE E T E A E T N
30. F connector 1 to which the LED board cable is attached and disconnect the cable 2 7 Remove the switch cover Reverse this procedure to install the switch cover 38 Chapter 5 Removal and replacement procedures Keyboard Country or region Spare part number Country or region Spare part number Denmark Norway and 442887 DH1 Saudi Arabia 442887 171 Sweden 442887 051 Spain 442887 071 France 442887 121 Taiwan 442887 AB1 French Canada 442887 B31 Thailand 442887 281 International 442887 061 The United Kingdom 442887 031 Ital g 442887 161 The United States 442887 001 Latin America 442887 AD1 Korea Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer 2 3 Disconnect the power cord 4 Remove the battery see Battery on page 28 5 Remove the switch cover see Switch cover on page 37 Remove the keyboard 1 Position the computer with the front toward you 2 Remove the three Phillips PM2 5x7 0 screws that secure the keyboard to the computer 3 Turn the computer display side up with the front toward you 4 Open the computer as far as possible Component replacement procedures 39 5 Lift the rear edge of the keyboard 1 until it rests at an angle 6 Slide the keyboard
31. P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 102 Chapter 11 Power cord set requirements 12 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Battery 103 Display A WARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury AN CAUTION The procedures in this appendix can result in damage to display co
32. cts or activates items on the screen 3 TouchPad horizontal scroll zone Allows you to scroll left or right 4 Left and right TouchPad buttons Function like the left and right buttons on an external mouse 5 TouchPad on off button Enables disables the TouchPad 6 TouchPad vertical scroll zone Allows you to scroll up or down 4 Chapter 2 External component identification Keys Item Component Function 1 Speakers Produce sound 2 num lock key Enables numeric lock turns on the embedded numeric keypad and turns on the num lock light 3 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 4 Arrow keys Move the cursor around the screen 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Windows logo key Displays the Windows Start menu 7 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 8 caps lock key Enables caps lock and turns on the caps lock light 9 Function keys Execute frequently used system functions when pressed in combination with the fn key 10 Power button e When the computer is off press the button fo turn on the computer e When the computer is on press the button to initiate Hibernation e When the computer is in the Sleep state briefly press the button to exit Hibernation e When the computer is in Hibernation briefly press the
33. dains 88 Phillips PM2 0x6 0 screw o asinswasassajarniasnaiatepsinin tard sienenaniensdainedtenen ae amine mmiatORAMON 89 Phillips PM2 5x5 0 captive screw yissijusirnehapioiwnioinisqaiuiad onnie a hau peaswbsbihsd wah TN E 90 9 Backup and Recovery Recovering system information apspaqeenia sis ovpidinndqusaiicuesaainelanneaese onvameauaatnercenareauaatnaeeniand 91 Backing up your information sicdsnctdncvendacss dunn karevianiiesieadats valunnavaveniaaenmeicenneaoiniieena 91 When fo back Up ain crncuedamatntcunse einen aes 91 Back Up SUN HES TRAINS sccm stsa ns lob aca sting E EEA e Gates 91 Using system restore points seeeeeeeeeeeeececececeeeeaeeeaeeeneeeeeeeeeeeeeeseeeeeeceeeeeeeeeaaanaes 92 When to create restore points siceniscatncdoieinrenieancdbatantsaceannendnnntdaowedaddobeheoaus 92 Create a system restore point sessesesssssssrsresrtreretrereressesessrtresrtrererrereeee 92 Restore to a previous date and time cceesccceeeseeceeneeecesneeeeeeeeeeeeenaeees 92 Creating recovery discs act hershivndvapshorahonsnconccnhiearapenaioendsamsbnescabdnsthieiehadiexinapedenanoacensin 93 Reinstalling software programs and drivers cccsssceceesseeceesseeseeneeeeseeeeeeeseeeenseeeeenaes 93 Reinstalling preinstalled programs and drivers cscceeeeceeeteeeeeteeeesteeeenees 94 Reinstalling programs from discs sisi sniairwentrereree serena a cdewemwnniewes 94 Performing a recovery ccs sacsavaned sustained eval
34. damage Plastic parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions 22 Chapter5 Removal and replacement procedures Cables and connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling A CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before
35. de of the cover 2 and swing it to the right Remove the memory module compartment cover EA NOTE The memory module compartment cover is included in the Plastics Kit spare part number 44289 1 001 Spread the retaining tabs 1 on each side of the memory module socket to release the memory module The edge of the module opposite the socket rises away from the computer Remove the memory module 2 by pulling it away from the socket at an angle 999 mee EM NOTE Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module socket Remove the memory module Reverse this procedure to install a memory module 32 Chapter5 Removal and replacement procedures RTC battery Description Spare part number RTC battery 431436001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 28 5 Remove the memory module compartment cover see Memory module on page 31 Remove the RTC battery 1 Disconnect the RTC battery cable 1 from the system board p Remove the RTC battery 2 EA NOTE The RTC battery is secured to the computer by 2 sided tape All replace
36. e next time you open Recovery Manager you will be prompted to continue the disc creation process To create a set of recovery discs 1 Select Start gt All Programs gt Recovery Manager gt Recovery Manager Recovery Manager opens 2 Click Advanced Options EA NOTE Ifyou are operating the computer on battery power you will be prompted to connect to AC power before you can go to the next step 3 Click Recovery disc creation and then click Next 4 Follow the on screen instructions Reinstalling software programs and drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged Recovery Manager allows you to reinstall it EA NOTE Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer s Web site NOTE Before reinstalling the program be sure it is fully uninstalled Recovering system information 93 Recovery Manager replaces corrupted system files and reinstalls deleted system files within the program e In most cases if the program you are reinstalling is still on your computer the reinstallation process does not affect your personal settings e _Inall cases if a program has been deleted from your computer the reinstallation process reinstalls the program or utility to the factory image but cannot restore your personal settings Reinstalling preinstalled programs and drivers 1 Rem
37. e reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer s Web site 94 Chapter9 Backup and Recovery Recovering from the recovery discs To restore the system from the recovery discs 1 f 3 Back up all personal files Insert the first recovery disc into the optical drive and restart the computer Follow the on screen instructions Recovering from the partition on the hard drive You can perform a recovery from the partition on the hard drive from either the Start button or f11 To restore the system from the partition follow these steps 1 Access Recovery Manager in either of the following ways e Select Start gt All Programs gt Recovery Manager gt Recovery Manager e Restart the computer and press f1 1 while the Press lt F 11 gt for recovery message is displayed on the screen Then select Recovery Manager Recovery Manager opens Click Advanced Options Click System recovery and then click Next Follow the on screen instructions Deleting the recovery partition on the hard drive The Recovery Manager Advanced Options menu provides the option of deleting the recovery partition which will increase space on the hard drive Delete the recovery partition only if you have already created recovery discs A CAUTION After you create the recovery discs you can increase space on the hard drive by deleting the recovery partition However doing this is not recomm
38. elect the disk for which you want to create a restore point 5 Click Create The System Protection window opens 6 Follow the on screen instructions Restore to a previous date and time 1 Select Start gt Control Panel gt System and Maintenance gt System 2 In the left pane click System protection 3 Click the System Protection tab 92 Chapter9 Backup and Recovery 4 Click the System Restore button and then click Next The System Restore window opens 5 Follow the on screen instructions Creating recovery discs Recovery Manager creates a set of recovery CDs or DVDs for the computer Use recovery discs to restore the operating system and software programs to factory settings in case of system failure or instability EA NOTE Handle these discs carefully and keep them in a safe place The software allows the creation of only one set of recovery discs Note the following guidelines before creating recovery discs e You will need high quality CD R DVD R or DVD R media purchased separately A NOTE Formatted DVD RW discs and DVD RW double layer discs are not compatible with the Recovery Manager software e The computer must be connected to AC power during this process e Only one set of recovery discs can be created per computer e Number each disc before inserting it into the computer optical drive e If necessary you can exit the program before you have finished creating the recovery discs Th
39. ended If you delete this partition you will lose any information that is on the partition including Recovery Manager software Thereafter you must use the recovery discs to access Recovery Manager software To delete the recovery partition 1 2 If you have not already created recovery discs create them now Select Start gt All Programs gt Recovery Manager gt Recovery Manager Recovery Manager opens Click Advanced Options Click Remove recovery partition and then click Next Follow the on screen instructions Recovering system information 95 Updating reinstalled software After you perform a system recovery connect to the Internet to update all reinstalled software To access update links for the operating system and other software provided on your computer A Select Start gt Help and Support To update optional software follow the instructions provided by the software manufacturer Some programs include an update feature you can access from a Help button or menu within the program 96 Chapter9 Backup and Recovery 10 Connector pin assignments Audio out headphone a Signal Audio out left channel Audio out right channel Ground Audio in microphone m Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio out headphone 97 External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground
40. er Description Spare part number Top cover includes speakers TouchPad and TouchPad cable 442888 001 Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 28 5 Remove the following components a Hard drive see Hard drive on page 29 b Memory module compartment cover see Memory module on page 31 c Optical drive see Optical drive on page 35 d Switch cover see Switch cover on page 37 e Keyboard see Keyboard on page 39 f Display assembly see Display assembly on page 43 Remove the top cover 1 Turn the computer upside down with the front toward you 2 Remove the nine Phillips PM2 5x7 0 screws that secure the top cover to the computer T l m ee eei 48 Chapter5 Removal and replacement procedures 3 Remove the following screws and standoffs 1 Three Phillips PM2 5x4 0 screws 2 Six Phillips PM2 5x5 0 screws 3 Two Hex HM5 0x7 0 standoffs 4 Turn the computer right side up with the front toward you 5 Release and disconnect the following ZIF cables from the system board 1 Power button board cable 2 TouchPad cable Component replacement procedures 49
41. from the hard drive bay t 7 If itis necessary to remove the hard drive bracket and connector remove the six Phillips PM3 0x3 0 screws 1 that secure the bracket to the hard drive 8 Lift the bracket 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive 30 Chapter 5 Removal and replacement procedures Computer feet Description Spare part number Rubber Feet Kit includes 4 base enclosure rubber feet 431431 001 The computer feet are adhesive backed rubber pads The feet attach to the base enclosure in the locations shown below ai as _ l l l Memory module Description Spare part number 1024 MB PC2 4200 533 MHz 1 DIMM 443489 001 512 MB PC2 5300 667 MHz 1 DIMM 428879 001 Before removing the memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 28 Remove the memory module 1 Position the computer with the front toward you 2 Loosen the three Phillips PM2 0x5 0 screws 1 that secure the memory module compartment cover to the computer Component replacement procedures 31 3 7 Lift the left si
42. gnments 97 model name 1 modem jack location 8 pin assignments 99 modem module product description 2 14 20 Index 111 monitor port location 8 pin assignments 98 mouse spare partnumber 18 19 N navigating in the Setup Utility 62 network jack location 8 pin assignments 99 num lock key 5 fe operating system product description 3 optical drive location 7 9 precautions 23 product description 1 removal 35 spare partnumbers 14 17 35 specifications 69 P packing guidelines 25 password clearing 10 passwords 64 plastic parts 22 Plastics Kit contents 16 spare partnumber 13 16 21 pointing devices product description 2 ports external monitor 8 product description 2 Universal Serial Bus USB 7 8 power button 5 power button board removal 41 spare part number 41 power connector 7 power cord set requirements 101 spare part numbers 18 19 power light 6 13 21 112 Index power requirements product description 2 power on password 64 processor product description 1 removal 59 spare part numbers 20 59 product description audio 2 chipset 1 diskette drive 2 display panel 1 Ethernet 2 graphics 1 hard drives 1 keyboard 2 memory module 1 modem module 2 operating system 3 optical drives 1 pointing devices 2 ports 2 power requirements 2 processors 1 product name 1 13 19 security 2 serviceability 3 wireless 2 product name 1 R recovery discs 93 recovery partition
43. he internal layers reducing its life expectancy VAN CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you area ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities VAN CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 v 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V 24 Chapter 5 Removal and replacement procedures Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipme
44. headphone jack 97 microphone jack 97 modem jack 99 monitor port 98 network 99 RJ 11 jack 99 R45 99 S Video out jack 100 Universal Serial Bus USB port 100 connectors service considerations 23 D Diagnostics menu 65 diskette drive precautions 23 product description 2 display assembly removal 43 spare partnumber 12 20 43 display bezel illustrated 15 removal 44 spare partnumber 15 20 45 Display Cable Kit spare part number 15 20 display component recycling 104 display enclosure illustrated 15 spare partnumber 15 20 display hinge removal 46 spare partnumber 20 46 display inverter illustrated 15 removal 45 spare partnumber 15 20 46 Display Logo Kit spare part number 15 display panel illustrated 15 product description 1 removal 46 spare partnumber 15 20 46 Display Screw Kit spare part number 15 20 display specifications 67 drive light 6 drivers reinstalling 93 drives boot order 65 drives preventing damage 23 DVD RW and CD RW Combo Drive precautions 23 removal 35 spare part number 20 35 specifications 69 DVD RW and CD RW Double Layer Combo Drive precautions 23 removal 35 spare part number 20 35 specifications 69 14 17 14 17 E electrostatic discharge 24 enhanced SATA support 65 Ethernet product description 2 external monitor port location 8 pin assignments 98 F fan heat sink assembly removal 57 spare part number 13 20 57 feet locations 31 spare part nu
45. ia tray frame to slide the optical drive 3 out of the computer 5 Remove the optical drive 6 If itis necessary to replace the optical drive bracket position the optical drive with the bracket toward you 7 Remove the two Phillips PM2 0x3 0 screws 1 that secure the bracket to the optical drive 8 Remove the optical drive bracket 2 Reverse this procedure to reassemble and install the optical drive 36 Chapter 5 Removal and replacement procedures Switch cover Description Spare part number Switch cover includes display convertible hinge base cover 442889 001 Before removing the switch cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 28 Remove the switch cover 1 Turn the computer upside down with the rear panel toward you 2 Remove the two Phillips PM2 5x 10 0 screws 1 and the Phillips PM2 5x5 0 screw 2 that secure the switch cover to the computer 3 Turn the computer display side up with the front toward you 4 Open the computer as far as possible Component replacement procedures 37 5 Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard 6 Release the ZI
46. inted wiring board Improper repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances Starting the Setup Utility The Setup Utility is a ROM based information and customization utility that can be used even when your Windows operating system is not working or will not load EA NOTE The fingerprint reader select models only does not work when accessing the Setup Utility The utility reports information about the computer and provides settings for startup security and other preferences To start the Setup Utility 1 Turn on or restart the computer 2 Before Windows opens and while Press lt F10 gt to enter setup is displayed in the lower left corner of the screen press 10 Starting the Setup Utility 61 Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility If the Setup Utility is not already running begin at step 1 If the Setup Utility is already running begin at step 2 1 To start the Setup Utility turn on or restart the computer and then press f 10 while Press lt F10 gt to enter setup is displayed in the lower left corner of the screen Use the arrow keys to select System Configuration gt Language and then press enter Press f5 or f6 or use the arrow keys to select a language and then press enter to select a language
47. lay enclosure see Display assembly on page 43 T I Phillips PM2 0x4 0 Screw 85 Phillips PM2 5x4 0 screw mm Hi liiliiiiditiel Color Quantity Length Thread Head width Silver 5 4 0 mm 2 5 mm 5 0 mm Where used 3 screws that secure the top cover to the base enclosure see Top cover on page 48 Where used 2 screws that secure the system board to the base enclosure see Top cover on page 48 86 Chapter 8 Screw listing Phillips PM2 5x4 0 screw 87 Hex HM5 0x7 0 Standoff mi TLL Color Quantity Length Thread Head width Silver 2 7 0 mm 2 5 mm 5 0 mm 88 Chapter 8 Screw listing Phillips PM2 0x6 0 screw mm Huli habbit Color Quantity Length Thread Head width Black 2 6 0 mm 2 0 mm 5 0 mm Where used 2 screws that secure the top cover to the base enclosure see Top cover on page 48 Phillips PM2 0x6 0 screw 89 Phillips PM2 5x5 0 captive screw Color Quantity Length Thread Head width 5 5 0 mm 2 5 mm 5 0 mm Silver Where used 5 screws that secure the fan heat sink assembly to the system board see Fan heat sink assembly on page 57 90 Chapter 8 Screw listing 9 Backup and Recovery Recovering system information Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure Back up your information regularly to protect you
48. less antenna transceivers and cables 442878 001 Display Cable Kit not illustrated 433287 001 Display Logo Kit not illustrated 442892 001 Display Screw Kit not illustrated 431400 001 Display assembly components 15 Plastics Kit ltem Description Spare part number Plastics Kit 442891 001 1 Hard drive cover includes 2 captive screws secured by C clips 2 Memory module compartment cover includes 2 captive screws secured by C clips 16 Chapter4 Illustrated parts catalog Mass storage devices Item Description Spare part number 1 Hard drives all 5400 rpm include frame and hard drive connector 120 GB 442882 001 100 GB 444003 001 80 GB 442881 001 2 Optical drives include bezel and bracket DVD RW and CD RW Super Multi Double Layer Combo Drive 442884 001 DVD RW and CD RW Combo Drive 442883 001 Miscellaneous parts Description Spare part number 65 watt AC adapter 402018 001 Analog TV tuner 407941 001 Backpack 405527 001 Carrying case 418162 001 Composite S Video and audio input cable 407939 001 Headset 371693 001 HP Remote Control 407313 001 Mass storage devices 17 Description Spare part number HP Remote Control II Plus 435743 001 RF cable 408485 001 RF input adapter cable 407940 001 TV tuner remote control 408479 001 USB infrared emitter 408483 001 USB travel mouse 309674 001 Wired optical mouse 436238 001 Powe
49. mber 13 20 31 fingerprint reader 61 fnkey 5 front components 6 function keys 5 G graphics product description 1 grounding equipment and methods 26 H hard drive precautions 23 product description 1 removal 29 spare part numbers 20 21 29 specifications 68 hard drive bay 9 hard drive cover illustrated 16 removal 29 hard drive self test 65 headphone jack location 6 pin assignments 97 headset spare part number 17 19 hinges illustrated 15 removal 46 spare part number 46 13 17 15 20 l I O address specifications 72 infrared emitter spare part number 18 interrupt specifications 71 inverter illustrated 15 removal 45 spare part number 46 15 20 J jacks audio in 6 audio out 6 headphone 6 microphone 6 modem 8 network 8 RJ 11 8 RJ 45 8 SVideo out 8 K keyboard product description 2 removal 39 spare part numbers 39 keyboard components 5 keypad keys 5 keys arrow 5 caps lock 5 fn 5 function 5 num lock 5 Windows applications 5 Windows logo 5 13 20 L language support 62 65 left side components 8 lights battery 6 drive 6 power 6 wireless 6 Logo Kit spare part number 21 M Main menu 64 mass storage devices spare part numbers 17 memory map specifications 74 memory module product description 1 removal 31 spare part numbers 21 31 memory module compartment 9 memory module compartment cover illustrated 16 removal 32 microphone jack location 6 pin assi
50. ment RTC battery spare part kits include 2 sided tape Reverse this procedure to install the RTC battery Component replacement procedures 33 WLAN module Description Spare part number 802 11a b g WLAN module for use in Canada and the United States 407160 001 802 11a b g WLAN module for use in China Ecuador Haiti Honduras Pakistan Peru 407160 002 Qatar South Korea Uruguay and Venezuela 802 11b g WLAN module for use in Argentina Brazil Canada Chile Mexico Taiwan 407159 001 and the United States 802 11b g WLAN module for use in China Ecuador Haiti Honduras Pakistan Peru 407159 002 Qatar South Korea Uruguay and Venezuela Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power cord Remove the battery see Battery on page 28 Remove the memory module compartment cover see Memory module on page 31 Remove the WLAN module as 2 Position the computer with the front toward you Disconnect the WLAN antenna cables 1 from the WLAN module 293 A NOTE The black WLAN antenna cable is connected to the WLAN module Main terminal The gray WLAN antenna cable is connected to the WLAN module Aux terminal Rem
51. mponents The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight Careful handling should be exercised when removing these components A NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or the Electronic Industries Alliance EIA at http www eiae org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 Qo A NOTE Disassembly procedures differ from one display assembly to another The procedures provided in this appendix are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another 104 Chapter 12 Recycling Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the
52. n heat sink assembly from side to side to detach the assembly EA NOTE The thermal paste and thermal pads should be thoroughly cleaned from the surfaces of the fan heat sink assembly 1 2 and 3 the system board components 4 and 6 and the processor 5 each time the fan heat sink assembly is removed Thermal pads and thermal paste should be applied to all surfaces before the fan heat sink assembly is reinstalled Thermal pads and thermal paste are included with all fan heat sink assembly system board and processor spare part kits Reverse this procedure to install the fan heat sink assembly 58 Chapter5 Removal and replacement procedures Processor Ex NOTE All processor spare part kits include thermal paste Desription Spare part number AMD Turion 64 Mobile Technology TL 52 1 6 GHz processor 1 MB L2 cache 431372 001 AMD Turion 64 Mobile Technology TL 50 1 6 GHz processor 512 KB L2 cache 431371 001 AMD Turion 64 Mobile Technology MK 36 2 0 GHz processor 512 KB L2 cache 437803 001 Mobile AMD Sempron 3500 1 8 GHz processor 1 MB L2 cache 434414 001 Mobile AMD Sempron 3400 1 8 GHz processor 512 KB L2 cache 431375 001 Before removing the processor follow these steps _ Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system ao F U N Disconnect all external devices c
53. nda iibeicesalenicecewdanndantones 66 15 4 inch WXGA BrightView display specifications ccccceceesceeeceeceenceeeeeeeceeeeeenaseeseeenteeees 67 H rd drive specificdiionSs eee re meer eee Nee A a E EA RT E EEPO ere a 68 DVD RW and CD RW Super Multi Double Layer Combo Drive and DVD RW and CD RW Combo pi SSL ITS E E chad uteataiotebetra an tata bbenacebbularsece 69 System DMA specificahonS sssini ane een a a iam i ie eee es es 70 System interrupt specifications lt ccic cers cavecesaseedvaredavenatacenciarslerectmmnsidacsatdrrasasenaaantwieeaiannars 71 System O address specifications 2 chin cudavraueraeatceueshintea aw enen teense ones enna 72 System memory map specifications lt lt icicc sacdusscesnsesncedsaveisbedeoestiiecassatedenendedaceaavebrworsdnensbadaneiabe 74 Phillips PM2 0x5 0 Gia oti vs BET otc tesla cc ch cach airtel E E E ES 76 Phillips PM3 0x3 0 screw scot cosceaaicesdascntese setae wen dcanana bene berrcmeny Ueesdena dates beeeabemtaaepinsantawsiehs 77 Phillips PM2 0x3 0 SCREW sini pdpnanndessissbianitaeleianesarad o aE E EE E A E 78 Phillips PM2 5 7 O BCIEW aaea EE TRE AEE E EAE E TOTER 80 Phillips PM2 5x VOO Screw rannaniasneririnvienrini n i R E E 82 Phillips PM2 5x50 Sere Winnen nannan a n i a a A AE e a a ARa 83 Philips PM2 A Screw nirsienns n aean o E E E aE nine 85 Phillips PM2 5x4 0 screw 5 2 ca scasnctxa tonaa tanned ede aaiunteds aa Eea a annarra 86 Pls Oe 720 Standoff areis a tat e EE E onda vated he leat
54. nector cable 4 from the USB power connector board Reverse this procedure to install the USB power connector board Component replacement procedures 53 System board Description Spare part number System board 442875 001 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board Memory module see Memory module on page 31 RTC battery see RTC battery on page 33 WIAN module see WLAN module on page 34 e Fan heat sink assembly see Fan heat sink assembly on page 57 e Processor see Processor on page 59 Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power cord Remove the battery see Battery on page 28 ef P N Remove the following components a Hard drive see Hard drive on page 29 b Optical drive see Optical drive on page 35 c Switch cover see Switch cover on page 37 d Keyboard see Keyboard on page 39 e Display assembly see Display assembly on page 43 f Top cover see Top cover on page 48 g USB power connector board see USB power connector board on page 52 Remove the system board 1 Remove the US
55. nt To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these i
56. o 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less 29 7 ie r a Z NOTE Certain restrictions and exclusions apply Consult technical support for details 68 Chapter7 Specifications DVD RW and CD RW Super Multi Double Layer Combo Drive and DVD RW and CD RW Combo Drive specifications Applicable disc Read Write CD DA CD E G CD MIDI CD TEXT CD R and CD RW CD ROM CD ROM XA Mixed Mode CD CD CD I Bridge DVD R DVD RW DVD R Photo CD Video CD Multisession DVD RW DVD RAM CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um Access time cD DVD Random lt 175 ms lt 230 ms Full stroke lt 285 ms lt 335 ms Audio output level Audio out 0 7 Vrms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode Startup time lt 15 seconds Stop
57. o clear CMOS 1 ee P P e p N Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power cord Remove the battery see Battery on page 28 Remove the real time clock RTC battery see RTC battery on page 33 Wait approximately 5 minutes Replace the RTC battery and reassemble the computer Connect AC power to the computer Do not reinsert any batteries at this time Turn on the computer All passwords and all CMOS settings have been cleared 10 Chapter 3 Unknown user password 4 illustrated parts catalog Serial number location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer Serial number location 11 Computer major components Item Description Spare part number 1 15 4 inch WXGA BrightView display assembly includes display panel cable 442876 001 and wireless antenna transceivers and cables 12 Chapter 4 Illustrated parts catalog Item Description Spare part number 2 Switch cover includes LED board and LED board cable 442889 001 3 Power button board includes power button board and cable 443153 001 4 Keyboards Denmark Norway and Sweden 442887 DH1 France 442887 05
58. onnected to the computer Disconnect the power cord Remove the battery see Battery on page 28 Remove the following components Hard drive see Hard drive on page 29 Memory module compartment cover see Memory module on page 31 Optical drive see Optical drive on page 35 Switch cover see Switch cover on page 37 Keyboard see Keyboard on page 39 Display assembly see Display assembly on page 43 Top cover see Top cover on page 48 System board see System board on page 54 Fan heat sink assembly see Fan heat sink assembly on page 57 Remove the processor 1 Use a flat bladed screwdriver to turn the processor locking screw 1 one half turn counterclockwise until you hear a click Component replacement procedures 59 2 Lift the processor 2 straight up and remove it EA NOTE The gold triangle 3 on the processor should be aligned with the triangle icon 4 embossed on the processor socket when you install the processor o Reverse this procedure to install the processor 60 Chapter 5 Removal and replacement procedures 6 Setup Utility A WARNING Only authorized technicians trained by HP should repair this equipment All troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module level Because of the complexity of the individual boards and subassemblies do not attempt to make repairs at the component level or modify any pr
59. oraustedtaendenavaietaead eanmiedneedtauelsiatononae 94 Recovering from the recovery discs ccscccccesseceeeseeeceseneeeeeseseeeeeeeeensaaes 95 Recovering from the partition on the hard drive ccccsesseeeseeeereeeeteeeneeeees 95 Deleting the recovery partition on the hard drive ccccceceeseceeeeeeeeeeseeeeeseeeeeenseeeeenes 95 Updating reinstalled SelM Sissies aeisaninbecvndici nisl sav saicst daw ihe Dieaaalnebavinetieios Neniphalnslat 96 10 Connector pin assignments Audioout headphone ane eee en eee ee ee enn ae er ee ene ee ee ere eee 97 Audio in microphone ienicerii erreser akaa banana ten aA NE e EEE aT RNEER EEEE EEn teas 97 Exiernal Monitor giriose n a a a T O a R 98 Reki modem morais a E EE E a aa 99 RIAS network et hahaueearboases raed danke ie nsdadieeenievaek apa ed Gii eee endear nnaead 99 eh acta prea can Panta cine ease self E EE tae 100 Universal Serial Bus jcoisicondasntiiasdosusenanhooduwonddoaastonsseoimadunticynpaaesddgnbaowbsentnenitsrentddialicoteatienieaes 100 11 Power cord set requirements Requirements for all countries or regions ccceeeeseeeeeseeeeceseeeeeeeeeeeeeeeeeecseeeeenetseeetteeeeenses 101 Requirements for specific countries or regions ccccsececceeeseeeeeeteeeeeeeeeeenseeeeeneeeeeeseeeeenseaeeeees 102 12 Recycling Banten eea a E 103 Display srrerntnninoii iniia n E E E E E E Siew E E T 104 OE ea Re oaa 110 vi Product description Category Descrip
60. ove the program or driver 999 K NOTE In some cases drivers are not listed in the Programs and Features list If the driver is not listed it does not need to be removed a Select Start gt Control Panel gt Programs gt Uninstall a program b Right click the program or driver you want to remove and then click Uninstall 2 Reinstall the program or driver a Select Start gt All Programs gt Recovery Manager gt Recovery Manager b Click Advanced Options c Click either Software program re installation or Hardware driver re installation and then click Next d Follow the on screen instructions e Restart the computer if prompted Reinstalling programs from discs 1 Insert the disc into the optical drive 2 When the installation wizard opens follow the installation instructions on the screen 3 Restart the computer if prompted Performing a recovery Recovery Manager software allows you to repair or restore the system if you experience system failure or instability Recovery Manager works from recovery discs that you create or from a dedicated recovery partition on the hard drive A NOTE Windows has its own built in repair features such as System Restore and driver rollback capabilities If you have not already tried these features try them before using Recovery Manager NOTE Recovery Manager only recovers software that was preinstalled at the factory Software not provided with this computer must b
61. ove the two Phillips PM2 0x3 0 screws 2 that secure the WLAN module to the computer The edge of the module opposite the socket rises away from the computer 34 Chapter5 Removal and replacement procedures 4 Remove the WLAN module 3 by pulling it away from the socket at an angle A NOTE WLAN modules are designed with a notch 4 to prevent incorrect installation into the WLAN module socket Reverse this procedure to install a WLAN module Optical drive EA NOTE All optical drive spare part kits include an optical drive bezel Description Spare part number DVD RW and CD RW Super Multi Double Layer Combo Drive 442883 001 DVD RW and CD RW Combo Drive 442884 001 Before removing the optical drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 28 Remove the optical drive 1 Position the computer with the left side toward you Remove the Phillips PM2 5x7 0 screw 1 that secures the optical drive to the computer a Insert a thin tool such as a paper clip 2 into the media tray release hole The optical drive media tray is partially ejected from the optical drive bay Component replacement procedures 35 4 Use the med
62. ovide an overview of Setup Utility options EA NOTE Some ofthe Setup Utility menu items listed in this section may not be supported by your computer Main menu Select To do this System information e View and change the system time and date e View identification information about the computer e View specification information about the processor memory size system BIOS and keyboard controller version select models only e Security menu Select To do this Administrator password Enter change or delete an administrator password Power On Password Enter change or delete a power on password 64 Chapter6 Setup Utility System Configuration menu Select To do this Language Support Change the Setup Utility language Enhanced SATA support select models only Enable disable enhanced SATA mode Boot Options Set the following boot options e 10 and f12 Delay sec Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each 0 5 10 15 20 e CD ROM boot Enable disable boot from CD ROM e Floppy boot Enable disable boot from Floppy e Internal Network Adapter boot Enable disable boot from Internal Network Adapter e Boot Order Set the boot order for e USB Floppy e ATAPI CD DVD ROM Drive e Hard drive e USB Diskette on Key e USB Hard drive e Network adapter Button Sound select models only Enable disable the Quick Launch Button tapping sound
63. r see Display assembly on page 43 80 Chapter 8 Screw listing Where used 8 screws that secure the display bezel to the display assembly see Display assembly on page 43 1 _ ay er Phillips PM2 5x7 0 screw 81 Phillips PM2 5x10 0 screw een Color Quantity Length Thread Head width Black 2 10 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the switch cover to the computer see Switch cover on page 37 T l 82 Chapter8 Screw listing Phillips PM2 5x5 0 Screw fm ALUM RL Color Quantity Length Thread Head Width Silver 19 5 0 mm 2 5 mm 5 0 mm Where used 1 One screw that secures the switch cover to the computer see Switch cover on page 37 2 Six screws that secure the top cover to the base enclosure see Top cover on page 48 Where used 6 screws that secure the display panel to the display enclosure see Display assembly on page 43 Phillips PM2 5x5 0 Screw 83 Where used 1 Two screws that secure the audio board to the base enclosure see Audio board on page 50 2 Two screws that secure the USB power connector board to the base enclosure see USB power connector board on page 52 84 Chapter 8 Screw listing Phillips PM2 0x4 0 Screw fm mm Hilde Color Quantity Length Thread Head width Silver 2 4 0 mm 2 0 mm 5 0 mm Where used 2 screws that secure the wireless antenna transceivers to the disp
64. r cords Australia 394279 011 Canada French Canada Latin America Thailand and the United States 394279 001 Denmark 394279 081 Belgium Europe Finland France Germany Greece the Netherlands Norway Portugal 394279 021 Spain and Sweden India 394279 D61 Italy 394279 061 Korea 394279 AD1 Taiwan 394279 AB1 The United Kingdom 394279 031 Screw Kit includes the screws listed below 431433 001 e Phillips PM3 0x3 0 screw e Phillips PM2 5x10 0 screw e Phillips PM2 5x7 0 screw e Phillips PM2 5x5 0 screw e Phillips PM2 5x4 0 screw e Phillips PM2 0x6 0 screw e Phillips PM2 0x5 0 captive screw e Phillips PM2 0x4 0 screw e Phillips PM2 0x3 0 screw 18 Chapter 4 Illustrated parts catalog Sequential part number listing Spare part number Description 309674 001 USB travel mouse 364727 001 USB digital drive 371693 001 Wired headset with volume control 394279 001 Power cord for use in Canada French Canada Latin America Thailand and the United States 394279 011 Power cord for use in Australia 394279 021 Power cord for use in Belgium Europe Finland France Germany Greece the Netherlands Norway Portugal Spain and Sweden 394279 031 Power cord for use in the United Kingdom 394279 061 Power cord for use in Italy 394279 081 Power cord for use in Denmark 394279 AB1 Power cord for use in Taiwan 394279 AD1 Power cord for use in Korea 394279
65. r important system files Make a set of recovery discs Recovery Manager software feature Recovery discs are used to start up boot your computer and restore the operating system and software programs to factory settings in case of system failure or instability Create system restore points operating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recover a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery Perform a full system recovery Recovery Manager software feature With Recovery Manager you can recover your full factory image if you experience system failure or instability Recovery Manager works from a dedicated recovery partition on the hard drive or from recovery discs you create Backing up your information When to back up On a regularly scheduled basis EA NOTE Set reminders to back up your information periodically Before the computer is repaired or restored Before you add or modify hardware or software Back up suggestions Create system restore points using the Windows System Restore feature Store personal files in the Documents folder and back up these folders periodically Back up templates stored in their associated programs Save customized settings in a window toolbar or menu bar by taking a screen shot
66. rd for use in Saudi Arabia 442887 281 Windows Vista keyboard for use in Thailand 20 Chapter 4 Illustrated parts catalog Spare part number Description 442887 AB 1 Windows Vista keyboard for use in Taiwan 442887 AD1 Windows Vista keyboard for use in Korea 442887 B31 Windows Vista keyboard for international use 442887 DH1 Windows Vista keyboard for use in Denmark Norway and Sweden 442888 001 Top cover includes speakers and TouchPad 442889 001 Switch cover includes LED board and LED board cable 442890 001 Base enclosure includes wireless switch and 4 computer feet 442891 001 Plastics Kit 442892 001 Logo Kit 443153 001 Power button board includes power button board cable 443489 001 1024 MB memory module PC2 4200 533 MHz 1 DIMM 444003 001 100 GB 5400 rpm hard drive Sequential part number listing 21 5 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flatbladed screwdriver e Hex 5 0 mm nutdriver e Magnetic screwdriver e Phillips PO and P1 screwdrivers Service considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures A NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent
67. re the display assembly to the computer Component replacement procedures 43 4 Remove the display assembly 2 5 If itis necessary to replace any of the display assembly internal components remove the eight rubber screw covers from the display bezel EA NOTE There are three different sizes of rubber screw covers on the display bezel 1 Four covers on the top edge of the bezel 2 Two covers on the lower bezel corners 3 Two covers on the lower inside edge of the bezel The display bezel rubber screw covers are included in the Display Screw Kit spare part number 431400 001 44 Chapter5 Removal and replacement procedures Remove the eight Phillips PM2 5x7 0 screws that secure the display bezel to the display assembly A NOTE All screws used to secure display assembly internal subcomponents are available in the Display Screw Kit spare part number 431400 001 1 T l l l Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure Remove the display bezel 3 A NOTE The display bezel is available using spare part number 433284 001 If it is necessary to replace the display inverter release the inverter 1 from the display enclosure as far as the display panel cable and backlight cable will allow Component replacement procedures 45 10 Disconnect the display panel cable 2 and
68. requirements e Modem cable not included Ethernet e Integrated 10 100 network interface card e Realtek 8201CL e Ethernet cable not included Wireless Integrated wireless local area network WLAN options by way of wireless module e 54g wireless 802 11a b g e 54g 802 11b g e 2 4 and 5 0 GHz antennae included in display assembly e Mechanical design supports 3 antennae Ports e Audio in mono microphone e Audio out stereo headphone e RJ 11 modem e RJ 45 Ethernet includes link and activity lights e Video out e USB 3 e VGA Dsub 15 pin e 2 pin AC power Keyboard e 15 4inch keyboard with embedded numeric keypad pointing devices e TouchPad with 2 buttons and four way scroll Power e 6 cell 2 2 Ah Li ion battery requirements e 65 W AC adapter with localized cable plug support 2 wire plug with ground pin supports 2 pin DC connector Security Security cable slot Chapter 1 Product description Category Description Operating Preinstalled system e Windows Vista Premium e Windows Vista Home Basic e Free DOS Serviceability End user replaceable parts e AC adapter e Battery system e Hard drive e Memory module e WIAN module e Optical drive w 2 External component identification Top components Pointing devices Item Component Function 1 TouchPad light e Blue TouchPad is enabled e Amber TouchPad is disabled 2 TouchPad Moves the pointer and sele
69. s 54 Fan heat sink assembly osha saturcesrcn iin taleiawipoiasnus dasaaniids Newctit ited aaninn antassidebuln nakeatundsbuagn 57 sige Sok ee Te Ret A err te cer rere Me E ee 59 Starting the Setop UNI sisinio a an a E ae ween E 6l Changing the language of the Setup Utility ccc cccccecceeceeseneeeeeeeneeeeeeneeeeeeseeaeeesseteeeesseaes 62 Navigating and selecting in the Setup Utility cossces san adiroinnniamdeuuneimeGreanieenoambiows 62 Displaying system information esos sxesiex couisinienrientad needa dalesiea tatinSdansvaneeewtaesaicieetiveventacssaauayetaledsann 62 Restoring default settings in the Setup Utility eccceeeecceseceeeeeeenseeceneeeesneeeeseeeeseneeestaeeeseateees 63 Using advanced Setup Utility features cis vcciexcenteianysnscedvalne nov tdesedunekubie tetiax dSetiloe beloalnveavnationebeuaiinns 63 Closing the Setup Utility asntssvpcrnnsansaingrdersaceisanriverantoicesenaseuinsnantemaadeieadalaarasdmiebaenneainieanianagemenee 64 Setup Wie MenUS siini neon a E E E E E E 64 Main men speisen A EE EE R E ES 64 SECUMITY MENU sonic suisse na ya coh utiles EE E E E E E E O 64 System Configuration Menu sa vss vans vaealaslarvveinestananainasa e tah rrasevanapiawuaeaseadniadarawonudens 65 Diagnostics Menu ii ceisteeisVescededs soenscnawesady doae voles oblybeadgteaaboads deiuswelemeaesgoan pndasendideaselausy 65 Computer specifications ocaiccirtacieltnn cin hatin neicnanausred cnnsatrbutialuna ta senshijiccnlns pacimanseecata
70. software applications Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan heat sink assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 28 5 Remove the following components a Hard drive see Hard drive on page 29 b Memory module compartment cover see Memory module on page 31 c Optical drive see Optical drive on page 35 d Switch cover see Switch cover on page 37 e Keyboard see Keyboard on page 39 f Display assembly see Display assembly on page 43 g Top cover see Top cover on page 48 h System board see System board on page 54 Remove the fan heat assembly 1 Turn the system board upside down with the external monitor port toward you Disconnect the fan cable 1 from the system board Loosen the five Phillips PM2 5x5 0 screws 2 that secure the fan heat sink assembly to the system board Component replacement procedures 57 4 Remove the fan heat sink assembly 3 EA NOTE Dueto the adhesive quality of the thermal paste and thermal pads located between the fan heat sink assembly and system board components it may be necessary to move the fa
71. spaeasarstexsscatestoresaesanetasannrsansndetuanevaicsuastanstatinasamninarancanive 24 Electrostatic discharge damage xcrccervuwiswarenniuiersavenvionsdsnuarssnmseieaeaneivonets 24 Packaging and transporting guidelines cccccceeeeseeeeeeeeeeeees 25 Workstation guidelines ccccccsssceeeesnneeeeeenneeceeeeseeecensaeeees 25 Equipment guidelines ioissaniedeonndshouniadoanneasnanaiscrbsinnbubanss dhaeedebohuunes 26 Component replacement procedures a jsc cvsexiclscosncsxasianedcnanescantnewaaininiwadssieiindxuduse beaannanecatreutasiiawaee 27 Serial NUMDET saersi a sess dpe vessel NAN ia esa Ei 27 Batte sonno e e EE R E a N 28 leige nie E E E E ae E On 29 Git USPS sasoia oa a a a a a a A T 31 6 Setup Utility 7 Specifications 8 Screw listing Memory module ssiri a re E E EEEE E TA E 31 RIC balei renea a E EE 33 WLAN stitial tl es isconiss onnasapatiiaiaitaueedidineds nie dis E ea a ai 34 Ophical IIe sericea sc pone a e cate anaes ae ane moana E A mae aaa 35 ING C0 er e mack ange ves eC E A E eee 37 Keyboard estes ea a Gest en atau a E aeaten tent ainaiede ada eaata adem talta tenes 39 Power DUNGn board esasan an E ante aN 4 Display assembly ci areri aicinu aines AEE A REENE aE Eaa 43 FOP COVER renee i E A E E N E E E E E 48 Audio bodid eeaeee a e a E ae Oreh 50 USB power connector board 4 csievariontosseiudenweadabbonasaqdaineninsentoaabican weainiwebebacadupebaanncen 52 System boards penn E E E EA E E E E T E pue
72. tems only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Preliminary replacement requirements 25 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation e When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage e Antistatic tape e Antistatic smocks aprons and sleeve protectors e Conductive bins and other assembly or soldering aids e Nonconductive foam e Conductive tabletop workstations with ground cords of one megohm resistance e Static dissipative tables or floor mats with hard ties to
73. the backlight cable 3 from the inverter EA NOTE The display inverter is available using spare part number 431391 001 11 Remove the display inverter 12 If it is necessary to remove the display panel remove the six Phillips PM2 5x5 0 screws 1 that secure the display panel to the display enclosure 13 Remove the display panel 2 from the display enclosure EA NOTE The display panel is available using spare part number 442887 001 14 If it necessary to remove the display hinges remove the two Phillips PM2 0x3 0 screws 1 that secure each hinge to the display panel 46 Chapter 5 Removal and replacement procedures 15 16 17 18 19 Remove the display hinges 2 EA NOTE The display hinges are available using spare part number 433288 001 If it is necessary to remove the wireless transceivers and cables remove the Phillips PM2 0x4 0 screw 1 that secures each transceiver to the display enclosure Remove the wireless antenna cables from the clips 2 built into the display enclosure Detach the wireless antenna transceivers 3 from the display enclosure Remove the wireless antenna cables 4 from the display enclosure EA NOTE The wireless antennae are included with the display enclosure and are also available using spare part number 43 1398 001 j eee ee Reverse this procedure to reassemble and install the display assembly Component replacement procedures 47 Top cov
74. the ground e Field service kits e Static awareness labels e Material handling packages e Nonconductive plastic bags tubes or boxes e Metal tote boxes e Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V 26 Chapter 5 Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures There are as many as 82 screws and standoffs in 11 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw and standoff size and location during removal and replacement Serial number Report the computer serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the computer Component replacement procedures 27 Battery Description Spare part number 6 cell 2 20 Ah battery 441425 001 SSS SSS eee Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect
75. the power cord Remove the battery 1 Turn the computer upside down with the front toward you 2 Slide and hold the battery release latch 1 toward the outside of the computer The battery disengages from the computer 3 Lift the front edge of the battery 2 swing it back and remove the battery Reverse this procedure to install the battery 28 Chapter 5 Removal and replacement procedures Hard drive Description Spare part number 5400 rpm 120 GB 442882 001 5400 rpm 100 GB 444003 001 5400 rpm 80 GB 442881 001 Before removing the hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 28 Remove the hard drive 1 Position the computer with the front toward you 2 Loosen the two Phillips PM2 0x5 0 screws 1 that secure the hard drive cover to the computer 3 Lift the right side of the hard drive cover 2 and swing it to left 4 Remove the hard drive cover EA NOTE The hard drive cover is included in the Plastics Kit spare part number 44289 1 001 5 Use the Mylar tab 1 to lift the hard drive until it disconnects it from the system board Component replacement procedures 29 6 Remove the hard drive 2
76. tion Product Name Compaq Presario F500 Notebook PC Processors AMD Turion 64 Mobile Technology processors e TL 52 1 6 GHz 1 MB L2 cache e TL 50 1 6 GHz 512 KB L2 cache e MK 36 2 0 GHz 1 MB L2 cache Mobile AMD Sempron processors e 3500 1 8 GHz 512 KB L2 cache e 3400 1 8 GHz 256 KB L2 Chipset NVIDIA Northbridge C51MV Mobile Integrated Graphics NVIDIA Southbridge MCP51 Graphics UMA integrated with shared video memory up to 64 MB on computers with 512 MB or less of system memory up to 128 MB on computers with 512 MB or more of system memory memory size is dynamic change Panels 15 4 inch WXGA 16 10 wide aspect Ratio BrightView Memory e Two SODIMM slots e Customer accessible upgradable e DDRII PC2 5300 667 MHz Memory configurations e 1024 MB total system memory 512 MB x 2 e 512 MB total system memory 512 MB x 1 Hard drives e Supports all 9 5 mm SATA 2 5 inch hard drives e Parallel ATA e 120 GB 5400 rpm e 100 GB 5400 rpm e 80 GB 5400 rpm Optical drives e 12 7 mm tray load fixed e Parallel ATA 4 2 Category Description e DVD RW and CD RW Combo Drive e DVD RW and CD RW Super Multi Double Layer Combo Drive Diskette drive Supports external USB drive only Audio e Supports Microsoft Gold requirements e Presario branded Altec Lansing speakers Modem e 56K V 92 data fax modem e Supports all world wide certification
77. tric U S Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate EA NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 15 4 inch WXGA BrightView display specifications Metric U S Dimensions Height 20 7 cm 8 15 in Width 33 1 cm 13 03 in Diagonal 39 1 cm 15 39 in Number of colors Up to 16 8 million Contrast ratio 200 1 typical Brightness 160 nits typical Pixel resolution Pitch Format Configuration 0 259 x 0 259 mm 1280 x 800 RGB vertical stripe Backlight Edge lit Refresh rate 60 Hz Character display 80 x 25 PPI 107 Viewing angle 65 horizontal 50 vertical typical 15 4 inch WXGA BrightView display specifications 67 Hard drive specifications 120 GB 100 GB 80 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm Weight 101g 101g 101g Interface type ATA 7 ATA 7 ATA 7 Transfer rate Synchronous maximum 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security Seek times typical read including setting Single track 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms Logical blocks 234 420 360 195 365 233 pao Disc rotational speed 5400 rpm 5400 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F t
78. uter restarts in Windows 62 Chapter6 Setup Utility Restoring default settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings If the Setup Utility is not already running begin at step 1 If the Setup Utility is already running begin at step 2 1 To start the Setup Utility turn on or restart the computer and then press f10 while Press lt F10 gt to enter setup is displayed in the lower left corner of the screen 2 Select Exit gt Load Setup Defaults and then press enter 3 When the Setup Confirmation is displayed press enter to save your preferences 4 To set your preferences and exit the Setup Utility press 10 and then follow the instructions on the screen The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the computer restarts 94 K NOTE Your password security and language settings are not changed when you restore the factory default settings Using advanced Setup Utility features This section describes the Setup Utility features recommended for all users For more information about the Setup Utility features recommended for advanced users only refer to Help and Support which is accessible only when the computer is in Windows The Setup Utility features available for advanced users include a hard drive self test a Network Service Boot and settings for boot order preferences The lt F12

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