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Compaq 8000 Series User's Manual

1. p 5 The arrow keys are controls for up down right and left You can use these keys instead of the mouse to move the cursor for navigation in a Web page ina document or in a game numeric keys o aon OOOO GCOOD OUOU OO UOUE J OOOUOOOOCOTONDC IDOODOOTOO0TU OODOOULICICIC I I J Press the Num Lock key to lock and unlock the numeric key functions When the Num Lock light on the keyboard is on the numeric keys work in the same way as the number keys and arithmetic functions found on a basic calculator When the Num Lock light on the keyboard is off the numeric keys are directional keys used to move the cursor or play games keyboard indicators Each keyboard indicator is a light labelled with the name or icon for its status Icon
2. CO Golo 8000 series model and S0000 series model upgrading and servicing the pc 87 88 user s guide preparing the pc Before you upgrade any component in your PC you need to prepare the PC so that you can safely handle it and the components CAUTION Static electricity can damage the electronic components of the PC or optional equipment Ensure that you are discharged of static electricity by briefly touching a grounded metal object 1 Remove any diskette or optical disc CD or DVD from the PC 2 Click the Start button and then click Turn Off Computer Click Turn Off to turn the PC off 3 Disconnect the modem telephone cable if present 4 Disconnect the power cable from the electrical outlet 1 and then from the PC 2 disconnecting the power cable WARNING To reduce the risk of personal injury from electrical shock and or hot surfaces disconnect the power cable from the wall outlet and allow the internal system components to cool before touching 5 Disconnect all external devices connected to the PC 6 Lay the PC on its side with the access panel the side with the pull grip facing up 7 Remove the access panel by loosening the screw s 1 that secure the access panel to the PC chassis Slide the access panel back 2 about 1 inch 2 5 cm and then lift it up and off the unit removing the pc access panel on the S0000 serie
3. Z2r AL nmn P 0 setting up yourpc 5 6 user s guide NOTE PCs use software drivers to control peripheral devices When you add a Plug and Play ready to use peripheral memory or add in card the PC automatically loads the correct driver for the device NOTE For peripherals that are not Plug and Play follow the instructions that came with your peripheral device to load the appropriate driver Connector Symbol Description es Mouse PS 2 Keyboard PS 2 Universal Serial Bus USB for mouse keyboard digital cameras or other devices with USB connectors Monitor B Printer parallel Serial port for digital cameras or other serial devices serial Audio Line Out powered speakers yvy OUT A Audio Line In IN Q Headphones Microphone FireWire IEEE 1394 for video cameras or other devices with very fast transfer rates S Your PC features and connector positions may vary A Top optical drive B Second optical drive C Diskette floppy drive D On light E On button F Hard disk drive activity indicator light G FireWire IEEE 1394 H Audio in K USB 2 0 two shown L Microphone pc front The front of your computer has the drives the On button and hard disk drive activity indicator light Some PC models also have connectors on the front of the PC co
4. A hard drive is a disk inside the computer that stores the operating system programs and data creating recovery cds dvds 1 You can recover bring back the operating system and programs that were included on your hard drive just as they were when you bought the computer 2 You recover the operating system and programs directly from your hard drive where a copy was placed for your convenience We call this part of your hard drive the recovery partition The recovery partition takes up some space on your hard drive 3 You can copy the information of this recovery partition onto CDs or DVDs 4 Then if you would like to make extra space available on your hard drive you can delete the recovery partition using a special software tool 5 Do not delete your hard drive partition unless you have made recovery CDs or DVDs The recovery discs can be used only with the specified PC model The discs are licensed for use only with your PC The recovery CDs DVD can install the operating system and software on your PC hard disk drive if the software becomes corrupted or is accidentally erased using recovery cd dvd creator Make recovery CDs or DVDs for your PC by using the Compaq Recovery CD DVD Creator program before you experience any problem The recovery discs set may also be ordered at a charge through Support Refer to the Warranty amp Support Guide for Support contact information using application recovery an
5. A wireless mouse select models only is an optical mouse that uses a receiver transmitter instead of a connector cable to communicate with your PC A light on the receiver indicates receiver activity Refer to wireless keyboard set on page 23 for receiver indicator information A Left button B Scroll wheel button scrolling mouse only C Right button NOTE The wireless mouse goes into a sleep or suspend mode after 20 minutes of inactivity Click a button on the mouse to wake it Moving the wireless mouse does not wake it The mouse has two or three buttons on the top e Click the left mouse button to position the cursor or to B select an item A c e Click the right mouse button to display a menu of commands for the item you clicked e On select models use the scroll wheel button in the centre for scrolling and panning Double click means to press the left button on the mouse two times in a row To double click you click the button press it and then release it and then quickly click it again NOTE Your mouse may look different from the one shown here You can switch the function of the left and right buttons for left handed use Refer to switching mouse button functions on page 20 If your mouse does not work properly refer to troubleshooting on page 67 scrolling Click the left mouse button to place the cursor in a document and then e To scroll toward the beginning of a
6. Locate the Ethernet connector a RJ 45 port on the back of the PC setting up your pc 9 To connect the Ethernet connector to the network 1 Plug the network cable into the Ethernet connector A on the back of the PC WARNING Do not plug the telephone service line cable or modem cable into the Ethernet connector Although the plug looks similar to the plug on the Ethernet cable they are not the same 2 Plug the other end of the Ethernet cable into a 10BaseT or a 100BaseT port on the network hub NOTE Hubs are devices that can connect PCs to a network 3 With the PC turned on check the lights next to the Ethernet connector for status e ACTIVITY Lit yellow during network data transfer activity e LINK Lit green with valid network connection turning on your pc for the first time After you have completed the steps on the quick setup poster you are ready to turn on your PC 1 Press the Power button on the monitor 2 Press the On button A on the front of the PC see the following figure 3 Press the Power button on the speakers if they are present 10 user s guide 4 Click an option to select your language if applicable for your model Click OK and then confirm your selection by clicking Yes Wait until the PC makes preparations It may take up to 30 minutes to set up the language on the PC 5 S
7. tin s icereile rset ccoeusustdpbectuabis niakaluseteyatidtaan was 91 locating drive positions ci 2 8 508 0 aos aves se neecte cage candle erosie ca ousecunaterogen centennnnte 91 BETO VIN Gdrive senesi tea aa shamed ease tac AEE 91 replacing or adding a drive an s cces zpcenveoe veteran amresdoaany cecmoannneee mormon 96 upgrading or replacing MEMOLY soci on eater ate ceo er ee 99 removing a memory module scic7csacdansei jays occus ited abel xcaopstarnctavetaueaats 99 replacing or adding a memory Module cccceeeeeseeeeeeetteeeeeeeteeeeeens 100 removing or installing an expansion card eccceeceeeeeeeeeeeseeeeeeeseteeeeeeesseeees 101 reassembling the Weca iat ce ewer aadtea eee tenella Oe peiadirtaed aaa neaesiaana Ate 104 WN ES seccanscecececedsess ceccccesdavcccec ceeSececscesnssccecesesdececccececesotsccdsesscsecess LOZ finding answers to commonly asked questions In this User s Guide you can find answers to questions about the following topics Connecting to the Internet page 32 Registering your product page 11 Creating a CD page 56 Saving documents photos and videos on a CD page 57 Recording a music CD page 56 Copying a CD page 56 Backing up your files to a CD page 57 Watching movies on your PC page 52 Connecting to a TV page 59 Getting digital pictures onto your PC page 45 Connecting a printer page 30 Finding help if something doesn t work page 37 Keeping your PC healthy page
8. 1 Plug one end of a modem cable D into the modem connector A on the back of the PC C This connector may be labelled with either Line or a modem connector symbol 2 Plug the other end of the cable D into the telephone line socket E on the wall You can also connect a telephone F to the other connector B on the modem select models only By connecting a telephone to the modem you can make regular voice telephone calls when you are not using the modem even if the PC is turned off upgrading your 56k modem Your modem driver can be upgraded to enable certain V 92 features For information go to the Support Web site listed in the Warranty amp Support Guide click the support link type modem upgrade into the search box and then click the arrow to the right of the box Follow the instructions provided NOTE Your ISP must support the V 92 standard to use any of the V 92 features setting up the ethernet connection The Ethernet connection may be called a network interface adapter a Network Interface Card or NIC provides a high speed or broadband connection to an Ethernet 10BaseT or Fast Ethernet 100BaseT network After this interface is connected to a network such as a LAN local area network you can connect to the Internet through the LAN This network connection also allows you to share printers data and other devices among your PCs NOTE Your PC may not come with an Ethernet connector
9. on page 83 If necessary next perform System Recovery using the recovery discs and choose Standard Recovery see starting system recovery using recovery discs on page 84 Finally if necessary perform System Recovery using the recovery discs and choose full System Recovery Before using the Compag System Recovery program or the Compaq Application Recovery program use System Restore NOTE Your PC hard disk drive contains the System Recovery image in a partition area of the disk drive The PC does not include recovery discs in the accessory box but you can make your own recovery CDs or DVD see creating recovery cds dvds on page 79 When your PC stops working correctly the Restart Turn Off Computer and Driver Rollback methods described above may resolve the problem After you have tried these three methods if needed try the remaining actions using the table that follows as a quick reference For the specific PC problem try the method listed as 1 then 2 and then 3 System System Recovery Recovery Microsoft Application from the from the System Recovery hard disk recovery Problem Status Restore program partition CDs DVDs You installed a new BONN application or device driver An application does 1 2 3 not work A device driver does 1 2 not work PC stops responding or 1 2 3 does not work You replaced the hard disk drive or removed the 1 partition
10. safety and comfort After assembling your PC but before you begin using it arrange the PC and your work area to maintain your comfort and productivity Refer to the Safety amp Comfort Guide for important ergonomic information 50 70 cm 20 28 inches Your PC features and connector positions may vary A Keyboard B Mouse C USB D FireWire EEE 1394 E Serial port F Parallel port G Monitor H USB 2 0 K Ethernet L Microphone M Audio out N Audio in O Modem to telephone line wall socket P Telephone computer safety warning WARNING To reduce the risk of serious injury read the Safety amp Comfort Guide It describes proper workstation setup posture and health and work habits for computer users It also provides important electrical and mechanical safety information To view the Safety amp Comfort Guide e Click Start choose All Programs choose PC Help amp Tools and then click Safety amp Comfort Guide Or e Type http howw compag com ergo into your Web browser address box and then press Enter on the keyboard pc back Connect your main hardware devices like the monitor keyboard and mouse at the back of the PC Other peripheral devices like a printer scanner camera or other equipment also plug into connectors on the back of your computer Some PC models also have connectors on the front of the PC
11. 1 Close any open programs To close programs click X in the upper right corner of each window 2 Click Start on the taskbar 3 Choose All Programs 4 Choose PC Help amp Tools 5 Click Compaq Recovery CD DVD Creator The creator window appears 6 Follow the onscreen instructions Label each disc as you make it Store the System Recovery discs in a safe place using the recovery tools cd Your PC allows you to create burn a Recovery Tools CD After you make the Compaq Recovery Tools CD you can use it to e Read instructions to use each utility on the Recovery Tools CD Start the System Recovery program from the recovery partition e Remove the System Recovery partition from your PC hard disk drive to increase space for data e Create a new data partition on your PC hard disk drive e Start the Microsoft Recovery Console a utility from Microsoft that can perform operating system diagnostics and repairs WARNING Before using the Compaq Recovery Tools CD to change your hard disk drive make System Recovery CDs for your PC by using the Compaq Recovery CD DVD Creator program You cannot make System Recovery CDs after you remove the system recovery partition You must create burn the Recovery Tools CD before you can use it to create or to start the recovery tools cd 1 Click Start on the taskbar 2 Choose All Programs 3 Choose PC Help amp Tools 4 Click Compaq Recovery Tools CD The tools window appea
12. 15 device drivers 76 Help 40 WinDVD 43 control panel 53 starting 52 wireless keyboard 23 wireless mouse 18 working in comfort 4 writing CD 56 58 DVD 58 System Recovery If you need to restore the original software on your PC Compaq has provided a convenient solution right on your hard drive We call this part of your hard drive the recovery partition The recovery partition takes up some space on your hard drive e No more hunting for lost CDs e Easy to use simple one button launch no need to wait by the PC loading CDs e Get up and running faster your PC can recover the information directly from the hard drive more quickly If you want a set of recovery CDs you can create them from this recovery partition using the Recovery CD DVD Creator application select models only See the chapter Using Application Recovery and System Recovery for complete instructions UNIO CANN
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14. DVD ROM or DVD RW R drive CD R discs are compatible with more players than CD RW discs are working with sound pictures and video 57 58 user s guide To create a music CD using Windows Media Player 1 Click Start on the taskbar choose All Programs and then click Windows Media Player 2 Click Copy to CD or Device 3 Follow the onscreen instructions to select the music files and the CD or device For more information on this software refer to the online Help within the Windows Media Player Click the Help menu in the Windows Media Player menu bar If necessary first display the menu bar by clicking the up arrow icon in the upper left corner of the Windows Media Player window creating burning data cds using windows xp program Your PC has recording software to record data files such as text files or digital pictures onto CDs 1 Click Start on the taskbar and choose My Documents or the folder that has the files you want to copy 2 Select the file or files you want to copy 3 Click Copy to CD in the Tasks list 4 Click My Computer in the Other Places list and then double click the disc drive you want to use 5 Insert a blank disc into the drive 6 Click Write these files to CD in the CD Writing Tasks list The CD Writing Wizard window appears 7 Click Next 8 Click Finish creating burning dvds using the dvd writer drive The DVD Writer drive select models only plays movie DVDs and music CDs read
15. MusicMatch Jukebox 26 50 playing 50 51 Windows Media Player 51 music CDs closed session 56 Mute button 27 index 109 110 user s guide Net See Internet about network interface about 9 no sound 68 oO Off button See turning off PC On button 7 online manuals 39 onscreen guides 18 operating system 15 reinstalling 84 operating system help 40 optical drive cables disconnecting 92 reconnecting 98 Outlook Express 35 receiving e mail 36 P panning scrolling mouse 20 PC Application Recovery 78 82 hibernation mode automatic 13 information about 17 learning to use 17 no sound 68 not working 74 problem turning on 75 setting it up 3 settings 16 sleep mode See hibernation mode standby mode about 12 standby mode automatic 13 standby mode manual 12 System Recovery 78 System Restore 78 transferring files and settings to new PC 14 troubleshooting 67 turning off 11 turning on 10 viewing PC image on TV 60 PC Help amp Tools 18 PC Recovery CD DVD Creator program 79 peripherals 10 playing DVD movies 52 disc types 58 pointer speed adjusting 20 power cable disconnecting 92 reconnecting 106 power management settings modifying 13 preparing PC for hardware upgrades 88 Print button not working 74 printer troubleshooting 76 using 30 problem DVD R disc not working 58 DVD RW disc not working 58 keyboard 74 monitor 70 mouse 74 no sound 68 PC
16. NOTE The CD RW or DVD Writer drive is available on select models only 1 Click Start on the taskbar 2 Choose All Programs 3 Choose CD DVD Recorder 4 Click RecordNow and then click RecordNow again NOTE Previously recorded files on CD RW discs must be erased before recording music files CD R discs cannot be erased 5 If you need to erase a disc CD RW DVD RW DVD R Insert the disc click the Data Projects tab at the top of the RecordNow window and then click Erase Disc to remove previously recorded files from the disc Continue by following the steps under creating a music cd on page 56 or creating a data cd on page 57 creating a music cd RecordNow creates closed session music CDs which means you must record all music files on one CD in one recording session Music files can be recorded repeatedly on a rewriteable CD RW disc but all previously recorded files must be erased first CD R discs cannot be erased See getting started with recordnow on page 56 NOTE CD R discs play in most home and car stereos CD RW discs play only in some stereos To record a CD R or CD RW disc 1 Open RecordNow and if necessary erase the CD RW disc see getting started with recordnow on page 56 2 Click the Audio Projects tab at the top of the RecordNow window 3 Click a project option e Audio CD for Car or Home CD Player e Exact Copy e Jukebox CD 4 Follow the onscreen instructi
17. You can place media in one or more of the card slots and use each media independently Place only one piece of media in a slot at one time Each card slot has its own drive letter and icon When you insert media the display label may change to the title of the media if the title is present special note about the safely remove hardware utility CAUTION Do not click Stop in the Safely Remove Hardware window with the USB Mass Storage Device selected Doing so removes the operating system recognition of the 7 In 1 memory card reader from your PC you must restart the PC to see your memory card reader again If you open the Safely Remove Hardware window by mistake click Close using the 7 in 1 memory card reader NOTE CompactFlash and Microdrive are keyed and cannot be inserted incorrectly Insert the receptacle edge holes of this media into the slot 1 Insert the media into the card slot until it stops The in use light A on the card reader lights and the PC automatically detects the media 2 The PC opens a window so you can use the media contents You can copy files from or to the media 3 When you are done right click the drive icon select Eject check that the in use light is on but not blinking and then remove the media A steady light indicates that the PC is not reading or writing the media WARNING Do not try to remove media when the in use light is blinking Doing so may cause loss of data A I
18. carpal tunnel syndrome 4 CD drive installation 91 CD creating 56 58 CD DVD country region codes for DVD 54 creating CDs 56 57 58 drive types 47 Eject button 48 handling 48 inserting 48 keyboard button 27 opening drive 48 playing music 50 removing 49 68 terminology for DVD 52 troubleshooting 67 using correct DVD disc 58 closed session music CDs 56 Combo drive 50 Compaq Connections using 37 Compaq keyboard button 26 components 10 connecting a TV 59 multi channel speakers 42 index 107 108 user s guide connectors PC back 5 PC front 7 Control Panel opening 16 corrupted software 82 country region codes for DVD 54 creating a DVD 58 creating CDs using CD RW drive 56 58 creating CDs using Windows Media Player 57 creating CDs with RecordNow 56 creating recovery discs 79 creating Recovery Tools CD 80 customizing keyboard buttons 29 desktop 16 desktop icons removing 66 device conflict resolving 72 device not working 76 digital pictures 45 disconnecting TV 62 Disk Cleanup utility 66 diskette copying files 50 inserting 50 diskette floppy drive 50 installation 91 reassembling the adapter 98 diskette floppy drive cables disconnecting 92 reconnecting 97 domain name 32 double click 19 drive locations 7 types 47 drive locations 91 drive lock 94 driver recovery 78 driver rollback 77 DSL Digital Subscriber Line 31 DVD c
19. wait for the onscreen instructions to display and then follow those instructions 6 Complete the PC startup and finish the registration process then reconnect all peripheral devices using application recovery and system recovery 83 84 user s guide starting system recovery if the pc is not responding 1 Turn off the PC If necessary press and hold the On button until the PC turns off 2 Disconnect all peripheral devices from the PC except the monitor the keyboard and the mouse 3 Press the On button to turn the PC on 4 During the startup do the following to enter the System Recovery program When the black screen with the Compaq logo appears press the F10 key on the keyboard You have only a few seconds to press the F10 key before the normal startup process continues 5 The PC starts the recovery wait for the onscreen instructions to display and then follow those instructions 6 Complete the PC startup and finish the registration process Then reconnect all peripheral devices system recovery using recovery discs Make your own recovery CDs DVDs before you need them recovery discs are not included with your PC See creating recovery cds dvds on page 79 starting system recovery using recovery discs The recovery discs provide two recovery options e Standard Recovery This option recovers factory shipped programs drivers and the operating system without affecting any data files that you may have c
20. 63 for information on protecting your PC Put your PC together in this order 1 Position the PC chassis and connect the power cable to the chassis and to the power outlet but do not turn on the PC 2 Position the monitor sold separately and connect the power cable to the power outlet but do not turn on the monitor Connect the monitor cable to the PC 3 Position the keyboard and the mouse and connect each to the PC NOTE Your PC uses active speakers only Active speakers have a power cable and connect to the green Audio Out connector on the back of the PC Passive speakers have no power cable or power switch 4 Position speakers select monitor models include speakers connect them to the PC and then connect the speaker power cable to the power outlet but do not turn on the speakers setting up your pc 3 4 user s guide 5 Connect the modem cable to the telephone line wall socket and the modem select models only on the back of the PC Refer to connecting the modem on page 7 for details 6 Turn on the monitor Turn on the PC Turn on the speakers Follow the onscreen instructions and complete the initial windows until you see the desktop Refer to turning on your pc for the first time on page 10 for details 7 Restart the PC Click the Start button on the taskbar click Turn Off Computer and then click Restart The PC turns off and then starts again This completes the initial startup process
21. Find a file or program on the hard disk drive learning the basics 21 LEDs light emitting diodes are lights used to indicate status A The lights LEDs turn on to indicate left to right the number lock on the capitals lock on and the scroll lock on B The plus and minus buttons adjust the speaker volume C The moon icon button places the PC into standby mode or wakes the PC from standby mode 22 user s guide internet keyboard 2 i 7 x eg rae fe fe o This keyboard enables you to e Connect to the Internet if you have an established Internet account e Search for information on the Internet e Customise the buttons to open programs and connect to Internet Web sites Get support information standard keyboard This keyboard enables you to e Adjust speaker volume e Place the PC into standby to save power A
22. L IUUUOUUUOUUUUL_ NOTE The number location and labelling of buttons vary by keyboard model Figure Key Icon Feature Description A i Internet Connects you to a customisable Web page filled with local weather news sports and financial information Can be reconfigured to open any site or software program B Help Takes you to the Help and Support Center c amp Search Opens a Web site that helps you locate information on the Internet Can be reconfigured to open any site or software program D Q E mail Starts your e mail program Can be reconfigured to open any site or software program E EE Offers Launches an online community experience with chat discussion boards clubs and more Can be reconfigured to open any site or software program F P Entertainment Connects you to the world of entertainment featuring music downloads streaming video Webcasts entertainment news and reviews G o My Presario Takes you to the My Presario Club Web site featuring a variety of discounts promotions and how to information H yw Shopping Provides an instant connection to your PC store Can be reconfigured to open any site or software program 28 user s guide customising the buttons You can customise some of the special buttons on the keyboard select models only to open different programs or files or to connect to favorite Web sites 1 Click Start on the taskbar 2 Ch
23. Warranty amp Support Guide for Web site information getting help 37 38 user s guide getting messages After you view or close a message it will not automatically display again To read a previously received message open Compaq Connections 1 Click Start on the taskbar 2 Chose All Programs 3 Choose PC Help amp Tool 4 Choose Compaq Connections 5 Click Compaq Connections again Compaq Connections opens and lists the message titles To read a message double click the message title in the window You can close this window and Compaq Connections remains active turning off messages You cannot receive messages including important Support messages that may be critical to the operation of your PC while the service is off To turn off the Compaq Connections Service 1 Click Start on the taskbar 2 Choose All Programs 3 Choose PC Help amp Tool 4 Choose Compaq Connections 5 Click Disable Compaq Connections The service is turned off until you re enable it re enabling messages When you re enable the Compaq Connections Service the service runs whenever you are connected to the Internet and you receive messages as they become available To turn on the service Double click the Re enable Compaq Connections icon on the desktop Or 1 Click Start on the taskbar 2 Choose All Programs 3 Choose PC Help amp Tool 4 Choose Compaq Connections 5 Click Re enable Compaq Connections resolving
24. Wireless receiver B Wireless keyboard C Wireless mouse A Number lock on B Caps lock on C Scroll lock on D Receiver activity wireless keyboard set A wireless keyboard B uses a receiver transmitter unit A instead of a connector cable to communicate with your PC The wireless keyboard mouse C and receiver set is available with select models only If your keyboard does not work properly refer to troubleshooting on page 67 standard keyboard features alphanumeric keys 7 The alphanumeric keys are the main keys found on a standard typewriter learning the basics 23 24 user s guide function keys P O O OO I C tt ial IOO D IL J IoD ODD i L JODUUDUUDUUUOL J OOU pe o E The function keys located above the main k
25. access by entering the Web page s file location or URL The URL Uniform Resource Locator identifies a Web site location typically in the form http www name extension for example http www hp com The URL may include the path to a specific file within that site Each period or dot in the URL separates elements within the address For example you will see the URL extension com used by companies When you enter the URL into your browser address box and then press the Enter key on your keyboard the browser contacts that location and displays the Web page for you Imagine you are reading a newspaper On page 1 you may read something like For more details see page 3 column 2 You turn the page for more information A hyperlink on a Web page works the same way except that you click the mouse with your cursor over the link to move to the page or the Web site The way that a hyperlink links files together is what gives the Web its name because the Web weaves and connects idea to idea all over the world Your e mail address identifies the electronic post office box where people can send you electronic mail E mail addresses have the form name domain extension The domain is usually the name of the ISP or organisation The extension usually identifies the type of organisation For example if your name is Jane Jones and XYZ is your ISP your e mail address might be JaneJones xyz com with the extension com indicating that XYZ is
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27. by model upgrading and servicing the pc 99 100 user s guide 3 Open both latches of the memory module socket 1 found at each end of the memory module Lift the memory module 2 from the memory slot removing a memory module replacing or adding a memory module Upgrade the memory in your PC with memory of the same type and speed as the memory originally installed in your PC CAUTION When handling a memory module be careful not to touch any of the contacts Doing so may damage the module 1 Open both latches of the memory module socket 1 opening the latches on the memory module socket e If you are replacing a memory module put the new memory module in the same memory slot from which the old memory was removed e If you are adding a memory module install the new module into the socket nearest the preinstalled module and install additional modules in the next available sockets 2 The memory module can be installed in only one way Match the notch on the module 1 with the tab on the memory socket Push the module carefully and firmly into the slot ensuring that the latches 2 on both ends snap into place KEN ATTY EEATT A e iia A installing a memory module 3 Complete the procedure described in reassembling the pc on page 104 NOTE If a blank screen is displayed after replacing or adding a memory module the memory is installed incorrectly or it is the wrong type of
28. disc to the case when you are finished using it Handle the disc by its outside edges or centre hole only Do not touch the unlabelled side of a disc or place the unlabelled side down on your desk Doing so could scratch the surface of the disc Store discs at room temperature inserting and removing cds and dvds VN CAUTION Use only standard shaped discs in your drives Using non standard discs such as heart shaped discs or business card discs may damage your drive To insert a CD or DVD 1 With your PC turned on press the Eject button A near the drive to open the disc tray 2 Remove the CD DVD from its case holding the disc edges only 3 Gently place the disc in the tray with the label facing up NOTE On a double sided DVD read the text around the inner hole of the disc to determine which side A versus B or Standard versus Widescreen to play Place the disc in the tray with the label facing up for the side you want to play 4 Close the disc tray by e Gently pushing the tray into the PC Or e Clicking the close open button on the control panel for the program such as MusicMatch Jukebox or Windows Media Player that controls the drive Or e Pressing the media control open close button or Eject button on the keyboard select models only Or e Pressing the Eject button on the drive if it is acces
29. document roll the scroll wheel button up away from you e To scroll toward the end of a document roll the scroll wheel button down toward you autoscrolling 1 Place the cursor anywhere in the text and press the scroll wheel button once An autoscroll icon appears 2 Move the mouse in the direction you want to scroll The farther you move the mouse from the starting point the faster the document scrolls 3 To stop autoscrolling press the scroll wheel button again NOTE Autoscrolling does not work with some software programs learning the basics 19 20 user s guide panning 1 Press and hold down the centre scroll wheel button 2 Slowly move the mouse in the direction you want to pan The farther you move the pointer from the starting point the faster the document pans 3 To stop panning release the scroll wheel button NOTE Panning only works if the window s horizontal scroll bar is active Panning does not work with some software programs switching mouse button functions To switch the functions of the right and left mouse buttons 1 Click the Start button 2 Click Control Panel 3 Click Printers and Other Hardware if it is present 4 Double click Mouse 5 Check Switch primary and secondary buttons on the Buttons tab 6 Click Apply using the new primary button and then click OK changing mouse pointer speed To change the speed of the cursor on the screen relative to the motio
30. memory and other requirements listed for the new software for compatibility with your PC Install the new software according to the directions provided by the software manufacturer Check the manufacturer s documentation or customer service information for help if you need it transferring your old pc information and files to your new pc See the built in Microsoft Windows Help and Support Center described on page 37 search for transfer wizard and select the overview article Files and Settings Transfer Wizard overview This information describes a Microsoft solution for moving your files onto your new PC learning the basics NOTE To use your software you must know how to use the mouse and keyboard If necessary see using the mouse on page 18 for how to use the mouse or see using the keyboard on page 20 for how to use the keyboard beginning to use your software The operation of your PC is controlled by two kinds of software e The Microsoft Windows XP operating system which displays the desktop on the monitor and controls your PC s hardware peripherals and software applications e Software programs such as a word processing program which performs specific functions Information about using software and about the Microsoft Windows XP operating system is in the printed manuals and online Help For Microsoft Windows you can also press the Help button labelled with a question mark icon on your keybo
31. ninstalling program S arem asn iin Ea E E A E eel ates 65 removing GEsklOp 1COMSss lar tase sats basscdeupaidecaows tec amas nbacaven ome euncon 66 cleaning up your hard disk drive ccccccceceeeeeeeeeeeneeeeeeenteeeeeeesneeeeenaas 66 troubleshooting oi ss sisvssescvsdesvedscontsnasinscevnscsvoduoscdssicsscstessasees snatsseas OF using application recovery and system recovery ccccccccscsseceee 77 creating recove y Cds AVS Jace of tucn eee tie eee a ite eee aes 7 using recovery cd dvd creat or tino ctsouctrnystene erestentun Geena ey Sees 79 using the recovery tools cd casi iis ohne aesdare ava nane ana ccamabacevoe aoe earaiane 80 SYSTEM TESTOR 3 2482s vies hohe cetie ce teers Sects a evi stad Salads edeatsvaadaseeeieuxt avers 81 application recovery seiere a a a aa E aa A 82 system TECOVery oiie EA A EAE E EE EEA E S EEI EENES 83 starting system recovery if the pc is responding sssceeeseeeeeeeeseeesreeesees 83 starting system recovery if the pc is not responding ccccceeeteeeeeeeeees 84 table of contents v vi user s guide system recovery USING recovery CiSCS eeeeeeeeeeseteeessteeeeeeeceeseeenttseeeentees 84 starting system recovery using recovery CisCS ccessceeseeeteeeteeeteeetates 84 upgrading and servicing the pC ccccccccscccccccccccccsccccsccccccsccees OF preparing the ponura enu a Ce ce ae RE ne OEP Reet Ea er ero era 88 removing or upgrading a AVE
32. of Enable The Enable button works as a toggle to turn the Content Advisor on and off sending and receiving e mail E mail electronic mail allows you to send and receive letters pictures postcards and even music and video clips Your PC comes with an e mail program from Microsoft called Outlook Express select models only You may also use e mail programs from other vendors Some ISPs provide their own e mail programs You use an e mail program to send receive and organise your messages You can organise read and create new messages even when you are off line not connected to the Internet NOTE Some models come with Microsoft Outlook instead of Outlook Express For details on using Microsoft Outlook open the Outlook program and select Help if using outlook express The first time you start Outlook Express the Internet Connection Wizard window opens if you are not already connected to the Internet The Wizard will ask for connection information such as an account name and password and the names of an incoming and an outgoing mail server If you need help with any of this information contact your ISP After the first time you sign up and connect through an ISP you can run Outlook Express from the Start menu using the internet 35 36 user s guide sending e mail messages with outlook express 1 Click Start on the taskbar and select the E mail Outlook a Express icon ast NOTE You can also press
33. of a driver program if an installation fails when you are installing a new version of the driver program For more information type Rollback into the Search box in Help and Support e System Restore This Microsoft Windows XP feature creates a restore point where it records the PC settings at that time and date You can later return the PC to the settings recorded at the restore point You can create a specific restore point or have the operating system create a restore point For example when you use Add Programs to add a software program the operating system automatically creates a restore point before it adds the using application recovery and system recovery 77 78 user s guide software Use System Restore to return the PC to the settings the PC had before you installed the program For more information type System Restore into the Search box in Help and Support e Application and Driver Recovery If the problem with the PC seems to be with only one program or one driver it may be that the application program or the driver program is damaged You can reinstall individual factory installed application programs and driver programs by using the Compaq Application Recovery program select models only see application recovery on page 82 e System Recovery Use the Compaq System Recovery program as a last resort to reinstall the software Perform System Recovery using the hard disk drive partition first see system recovery
34. on the TV to the S video socket on the back of the PC working with sound pictures and video 59 A Composite video cable B Back of PC C Composite video socket A Composite video cable B S video adapter cable Back of PC D S video socket a 60 user s guide e If your TV has a composite video socket and your PC has a composite video socket connect a composite video cable to the Video In socket on the TV to the composite video socket on the back of the PC ga e If your TV has a composite video socket and your PC has only an S video socket connect a composite video cable to the Video In socket on the TV and to an S video adapter cable Connect the S video adapter cable to the S video socket on the back of the PC Dh m NOTE The S video adapter cable is only needed if there is no composite video socket on the back of the PC 3 To have sound come from your TV instead of from your PC plug an audio cable into the Audio input socket Line In on the TV and plug the other end of the audio cable into the Audio Out socket green connector on the back of the PC viewing the pc image on your fv screen NOTE The type of video card on your PC determines how the PC selects the TV out option Some options and menus in this procedure may be different for your PC 1 Make sure the video and audio cables are connected before you turn on the TV and the PC 2 Turn on the TV Press the Video TV b
35. problems For help on general and miscellaneous problems you may be experiencing refer to troubleshooting on page 67 upgrading and servicing the pc Information about the internal parts of the PC chassis is in the chapter upgrading and servicing the pc Some model PCs have this servicing information printed as a separate guide and included with the PC warranty amp support guide The Warranty amp Support Guide contains operating specifications for the PC along with regulatory and safety information See the Warranty amp Support Guide included with the PC documentation for e Terms of your PC warranty coverage e License information e Support contact information online guides You can find online guides and information for your PC To view online manuals for your PC 1 Type the Support Web address from your Warranty amp Support Guide into your browser address box and then press the Enter key on your keyboard 2 In the search box type your product name and number Compaq 2000 for example and click the search arrow The product number is on the lower front of the PC chassis or inside the CD storage area 3 Click the manuals item to see a list of manuals for your PC NOTE Online manuals are associated with specific PC model numbers Some models do not have online manuals web sites about your pc Use the Web site addresses listed in the Warranty amp Support Guide for e Information about y
36. reader in the drive bay adapter as described in step 7 of removing a drive on page 91 If you are replacing or adding any other drive begin with step 1 in the following instructions to replace or add a drive 1 Insert four guide screws into the sides of the drive two on each side The screws help guide the drive into its proper position in the bay e When replacing a drive on the S0000 and 8000 series place the screws that you removed from the old drive into the new drive e When adding a second hard disk drive on the 8000 series use the four extra guide screws that are attached to the chassis under the front bezel 2 Slide the drive into the drive bay 1 making sure to align the guide screws with the guide slots until it snaps into place sliding the drive into the drive bay on the S0000 8000 S0000 shown 3 Reconnect the power and data cables to your drive as indicated in the following illustrations reconnecting the 7 In 1 memory card reader cable on the S0000 series reconnecting the hard disk drive cables upgrading and servicing the pc 97 98 user s guide reconnecting the optical drive cables NOTE An optical drive for the 8000 series may include a sound cable Connect this cable also 4 Complete the procedure described in reassembling the pc on page 104 5 Turn on the PC reassembling the diskette adapter To replace or add a new diskette floppy drive on the 8000 serie
37. region number is usually placed over a world globe printed on the DVD packaging and disc DVDs without country region codes will play on any player or drive in any country region WARNING You can change countries regions only five times before the country region code locks and becomes permanent Once the code locks you can play DVDs from that country region only If the country region code locks and you need help contact Support WinDVD is not pre set to a particular country region the country region code of the first DVD movie you play determines your DVD country region For example if you play a DVD with a country region 1 code WinDVD sets the current country region of your DVD player to 1 If you later play a DVD that is coded for a different country region WinDVD asks if you want to set this as the current country region playing video cds You can play MPEG Motion Picture Experts Group videos These MPEG 1 files have a dat or mpg extension To play a Video CD insert the CD into a CD drive or a DVD drive and use either Windows Media Player or InterVideo WinDVD Player program Refer to playing cds and dvds with windows media player on page 51 or to playing dvd movies with the intervideo windvd player on page 52 NOTE The InterVideo WinDVD Player program is included only with PC models that have a DVD drive If you have a dual language Video CD you must select the language you want to
38. the E Mail button on the keyboard to open Outlook Express select models only 2 Click the Create Mail icon 3 Type in or select from an address book the address of each recipient NOTE E mail addresses contain no spaces and have a full stop dot after the server name Dashes and underscores are sometimes used Capital letters may be required 4 Type your message in the New Message window 5 Type the message title in the Subject box 6 Click the Send button on the toolbar when you are finished 7 If necessary click the Send Recv tool on the toolbar to send any messages stored in the Outbox NOTE When you compose a message without being connected to the Internet the message is stored in the Outbox until the next time you log on to the Internet and connect to your ISP receiving e mail messages with outlook express Your ISP receives e mail messages for you automatically even when your PC is turned off The ISP then stores your messages until you connect to the Internet and open your e mail program to read them 1 Start Outlook Express 2 If necessary click the Send Recv tool on the toolbar to have your e mail program get the new messages from all listed e mail accounts 3 Click the Inbox folder to view the list of incoming messages Messages not yet read appear in bold on the screen NOTE In Outlook Express the messages stay in your Inbox until you delete them or move them to another folder
39. the PC is not recommended and should be used only as a last resort Instead click Start click Turn Off Computer and then click Restart 2 Turn on the PC again hibernation mode When the PC is in hibernation mode it saves everything that is in PC memory to the hard disk drive turns off the monitor and the hard disk drive and then turns itself off When you turn on the PC again your programs folders and documents are restored to the screen To put the PC into hibernation manually 1 Click Start on the taskbar 2 Click Turn Off Computer 3 Press and hold down the Shift key on the keyboard and click Hibernate NOTE If Hibernate is not present you can set up your PC for hibernation refer to steps 1 through 6 of automatic standby or hibernation on page 13 4 When you want to use the PC again after hibernation press the On button on the front of the PC If the PC does not work properly when you wake it from hibernation follow these steps to restart the PC 1 Click Start on the taskbar 2 Click Turn Off Computer 3 Click Restart automatic standby or hibernation You can set your PC to go into standby or hibernation mode automatically when it is idle for some number of minutes To put the PC into standby or hibernation mode automatically modify the power management settings 1 Click Start on the taskbar 2 Click Control Panel 3 Click Performance and Maintenance if it is present 4 Double cli
40. the tick from the box Volume is turned down Use the keyboard controls to increase the volume Speakers are turned off Check whether speakers are turned on Speaker cables are not properly connected Turn off your PC and reconnect the speakers PC is in standby mode Press the Standby button select models only or press the Esc key on the keyboard to resume from standby mode A passive speaker system is being used Replace the speaker system with an active speaker system Active speakers have a power cable and On button and connect to the Audio Out green connector on the PC Headphones are plugged in Unplug the headphones cd rom cd rw dvd rom or dvd writer drive cannot read a disc or takes too long to start DVD drive takes longer to start because it has to determine media type being played Symptom Problem Solution CD ROM CD RW Disc is upside down in the Reinsert the disc with the label facing up DVD ROM or drive tray DVD RW R drive Wait at least 30 seconds to let the DVD drive determine the type of media If it still does not start read the other solutions listed in this topic Disc is dirty Clean the disc with a CD cleaning kit available from most PC stores Windows does not detect CD ROM or DVD ROM driver Driver program may be corrupted Force the software to reinstall it by doing the following 1 Click Start and then click Contro
41. 4 Click a message once to view it or double click the message to expand it and read it in its own window For more information about using your e mail program go to the Help menu within the program if your isp provides the e mail program Follow the ISP s instructions to install its Web browser and e mail program and to set up and use your e mail account You will then be able to send and receive e mail when your PC is connected to your ISP getting help help and support center Information about your PC is in the onscreen Help and Support Center select models only Here you can find links to driver updates access to technical support options and information about commonly asked questions To open the Help and Support Center 1 Press the Help button select models only on your keyboard Or Click Start on the taskbar and choose Help and Support 2 Choose Compaq Presario PC Help using compaq connections Compaq Connections select models only is an Internet based service provided by Compaq to bring you important information about your PC e Product notices e System updates e Tips e Special offers for your PC Messages arrive while you re connected to the Internet and may display an alert or a notice on your desktop View messages as they arrive or read them later The Compaq Connections Support messages are also available to you through the Support Web site under the information for your PC model Refer to your
42. 63 Going back a day System Restore page 81 Recovering your PC page 77 Adding memory page 87 NOTE This guide contains details on options that may not be included with your PC Your PC may look different from the illustrations in this guide The monitor and the speakers are sold separately Speakers may be included with the monitor select models only finding answers to commonly asked questions 2 user s guide safety information This product has not been evaluated for connection to an IT power system an AC distribution system with no direct connection to earth according to TEC 60950 ac power safety warnings WARNING Install the PC near an AC outlet The AC power cable is your PC s main AC disconnecting device and must be easily accessible at all times For your safety the power cable provided with your system has a grounded plug Always use the power cable with a properly grounded wall socket to avoid the risk of electrical shock WARNING To reduce the possibility of an electric shock from the telephone network plug your PC into the AC outlet before connecting it to the telephone line Also disconnect the telephone line before unplugging your PC from the AC power outlet WARNING Your system is provided with a voltage select switch for use in a 115 or 230 the UK is 240 VAC power system The voltage select switch has been pre set to the correct voltage setting for use in the parti
43. Compaq Presario S0000 8000 Series Computers User s Guide COMPAQ user s guide The information in this document is subject to change without notice Hewlett Packard Company makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose HP shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO ANY MANDATORY STATUATORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT OR SERVICE TO YOU HP assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HP This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of HP Hewlett Packard Company P O Box 4010 Cupertino CA 95015 4010 USA 2000 2003 Hewlett Packard Development Company L P All rights reserved Hewlett Packard is a registered trademark of Hewlett Packard Company in the United States of America and other countries regions This product incorporates copyright protection technology that i
44. Name Description Num Lock Numeric keys are locked as numbers keys and arithmetic functions A Caps Lock Alphanumeric keys are locked to uppercase L Scroll Lock Scroll function is locked special keyboard buttons There are special buttons select models only at the top of the keyboard Some models have some of these special buttons on the left side of the main keys These buttons operate a CD or DVD player connect you to the Internet or provide quick access to specific functions learning the basics 25 A C D c 42 Compaq 7 JJ B F E m NOTE The number location and labelling of buttons vary by keyboard model Figure Key Icon Feature Description A lt Standby Puts PC into power saving mode screen is blank but PC is still on To make screen reappear press the Esc key or press standby again May take 10 30 seconds before screen reappears B GX User Switches between the PC users Compaq Compaq Links to Compaq Web site D 9 Help Opens the Help and Support Center E HP
45. Picture Toolkit Opens an imaging software program Can be reconfigured Or My Photo Center Or Picture It F JJ e Music Starts MusicMatch Jukebox or Windows Media Player Can be reconfigured G Video Opens video software program Can be reconfigured 26 user s guide Figure Key Icon Feature Description H g Shopping K 9 Sports B R M Ca Finance R Goes to popular Web sites Can be reconfigured to open any site or N H Connect software program P Q Q Search R Chat AR S A E Mail T See figure Media Controls Operates CD or DVD player following table CD DVD MP3 v Volume control Volume knob Increases speaker volume when turned clockwise and Volume knob or decreases volume when turned anticlockwise It can be turned Volume Up and indefinitely even after maximum sound has been reached Volume Down Volume Up and Down buttons Press the Volume Up button to buttons increase volume and the Volume Down button to decrease volume Ww Mute Turns speaker sound on and off X I a open and close disc tray s stop oars track h record play or pause skip to the previous skip to the next track media control keys 1 C2 T Li learning the basics 27 A Internet B Help C Search D E mail E Offers F Entertainment G My Presario H Shopping OOOO aug OOOO OOO e e LDULUUUUUUUUUUL_I LIUDUUUUUUUUUUULI LIUUUUUUUUUUUL_I
46. a business For information on using e mail see sending and receiving e mail on page 35 setting up your internet account 1 Set up your modem or other Internet connection e If you will be using a modem to connect to the Internet please refer to the quick setup poster and to connecting the modem on page 7 for instructions e If you will be using a network high speed or broadband connection refer to setting up the ethernet connection on page 9 for instructions 2 Choose an ISP Before you can connect to the Internet you must sign up with an Internet Service Provider ISP Compaq has made arrangements with leading ISPs in your area to help you sign up for Internet service select models only 3 Connect to your ISP and the Internet Use one of these methods e Double click the ISP provided icon on the desktop Or e Press the Connect or Internet button on the keyboard select WD models only Or e Click Start choose All Programs choose Online Services and click Internet Explorer Use Easy Internet Sign up available on select models only to sign up for a new or an existing ISP account see signing up for a new or an existing isp account using easy internet sign up on page 33 The software programs for available ISPs are part of your PC The Windows desktop may have a folder called Online Services which includes icons for accessing various online services These icons are part of the Windows operati
47. and undamaged e Select a slower write speed for the recording drive Refer to the Help menu in the RecordNow recording program to choose the speed Problem with PC operation e Close all software programs and windows before recording e If you are on a network copy the files from a network drive to your hard disk drive first and then record them to disc e Restart the PC and try again diskette floppy drive select models only Symptom Problem Solution A non formatted diskette has been inserted PC is unable to read the diskette floppy disk To format the diskette 1 Click Start and then click My Computer 2 Right click the 3 Floppy As icon 3 Select Format 4 Select the desired options and click Start to begin formatting the diskette Diskette is damaged Use a new diskette Diskette drive has failed Press the Help button on the keyboard to open the Help amp Support Center or refer to the Warranty amp Support Guide to contact Support for replacement details A diskette has been left in the drive during startup Invalid system disk message displays When drive activity stops remove the diskette and press the spacebar The PC should start up Diskette drive activity light stays on Diskette is improperly inserted Remove the diskette and reinsert it Insert the diskette with the round metal disk facing down and the arrow on the top pointing into
48. and chose Properties 2 Click the Settings tab 3 Click the Advanced button 4 Click the nView tab click the nView Display Mode in the list on the left and then select the Standard Dualview option following With Standard Dualview selected in the area nView Display Mode click the Device Settings button choose Select Output Device and then select the Analog Display option A CAUTION If you viewed the PC image on just the TV do the 5 Click the OK button and then click OK again 6 When the PC image appears on the monitor screen click Yes to keep the setting You have 15 seconds to accept this new setting before it reverts to the previous setting working with sound pictures and video 61 62 user s guide disconnecting the tv 1 Disable the TV option See the previous procedure 2 Turn off the TV and the PC 3 Remove the video cable from the TV and the PC 4 Remove the audio cable from the TV and the PC 5 Reconnect your PC speaker cable to the Line Out socket lime green connector on the back of the computer taking care of your pc protecting your pc from power surges Power surges for example voltage spikes power outages or blackouts may cause software problems Symptoms of voltage spikes include a flickering video display unexpected PC startups and the PC not responding to your commands A voltage spike can occasionally corrupt or destroy files Because of this you should e Consistentl
49. ard or NIC that connects to a LAN Local Area Network Although it looks similar to the modem connector the RJ 45 Ethernet network connector is not the same Verify that you are using the modem connector Do not connect a telephone cable to the NIC Do not plug a network cable to a telephone line doing so may damage the NIC Web browser is not set up properly Verify that the Web browser is installed and set up to work with your ISP Cannot automatically start Internet programs You must log in to your ISP before some programs will start Log in to your ISP and start the desired program Internet takes too long to download Web sites Modem is not set up properly Verify that the correct modem speed and COM port are selected 1 Click Start and then click Control Panel 2 Click Printers and Other Hardware if it is present 3 Double click Phone and Modem Options 4 Select the Modems tab and then click the Properties button In the Device status area verify the modem is working properly In the Device usage area verify the modem is enabled If there are further problems click the Troubleshoot button and follow the onscreen instructions U N O The AOL program comes up even it is not being used The PC is still trying to use AOL for Internet access You may want to remove the AOL program To uninstall AOL 1 Click Start on the taskbar 2 Click Control Panel 3 Double
50. ard select models only to open the built in Help and Support Center For help with specific software refer to the onscreen Help within the program Software programs included with the PC may vary by model and by country region learning the basics 15 A Start button on the taskbar B Log Off button C Turn Off Computer button D All Programs 16 user s guide using the desktop The desktop has shortcut icons that make it easy to find the things you need Icon Opens Use it to Help and Support select View onscreen Help information 9 models only about your PC X Easy Internet Sign up Set up a new or an existing Internet account 9 Recovery Start Application or System Recovery using the start menu Click the Start button to open the start menu and Select programs or documents Open the Help and Support Center e e e Start a search e Runa program e Open the Control Panel to view or change settings D _ gt All Programs gt Click Presario Info Center to view information about your PC See i learning to use your pc on page 17 The Start menu also displays the buttons Log Off and Turn Off Computer e Click the Log Off button to end your current PC session and to switch between users e Click the Turn Off Computer button to turn off the PC or to restart it learning to use your pc Click the Start button and select Presario Info Center select mo
51. ble disc The System Recovery program uses a special recovery partition on the hard disk that stores an image of the original software NOTE The System Recovery image is in a partition area of the hard disk drive and takes up part of the total drive space This disk space is not usually available for your use In the unlikely event that you replace the hard disk drive or somehow damage the data in the special recovery partition on the hard disk drive use recovery discs to reinstall the operating system and software on the hard disk drive See system recovery using recovery discs on page 84 Make your own recovery discs CDs or DVD before you need them see creating recovery cds dvds on page 79 You can also make the Recovery Tools CD This CD contains utilities that allow you to make changes to your hard disk drive see using the recovery tools cd on page 80 starting system recovery if the pc is responding 1 Turn off the PC Disconnect all peripheral devices from the PC except the monitor the keyboard and the mouse Turn on the PC 2 Click Start on the taskbar choose All Programs choose PC Help amp Tools and then click Compaq System Recovery 3 Wait until the System Recovery window appears asking Do you really want to start System Recovery 4 Click Yes to continue with the recovery process If you created recovery discs you may be directed to insert recovery disc 1 5 The PC starts the recovery
52. ck Power Options 5 Click the Hibernate tab and tick the hibernation feature If necessary enable the feature by clicking the Enable hibernation box so that a tick appears in it 6 If you changed the Enable hibernation check box click Apply 7 Click the Power Schemes tab to set the timers for standby and hibernation In the Power Schemes box select a power scheme from the drop down list Choose the settings e To turn on automatic standby for the PC click the time to elapse before standby such as After 20 minutes in the System standby list e To set the timer for automatic hibernation click the time to elapse before hibernation such as After 1 hour in the System hibernates list NOTE If both standby and hibernation timers are set the system hibernation timer must be set for a longer time than the system standby timer 8 Click OK setting up your pc 13 14 user s guide making recovery cds dvds Now is a good time to make your recovery discs see creating recovery cds dvds on page 79 installing software and hardware devices After you turn on the PC the first time and restart it see page 10 you can install any software programs that came on CDs or DVDs included in the PC box select models only You may wish to install additional software programs or hardware devices on your PC Restart the PC after installation Choose software that is compatible with your PC check the operating system
53. click Add or Remove Programs 4 Select America Online click Change Remove and then click Yes when the confirmation window opens NOTE Removing the AOL program will not cancel your account with AOL troubleshooting 73 keyboard and mouse Symptom Problem Solution Keyboard commands and typing are not recognised by the PC Keyboard connector is not properly connected Turn off the PC by using the mouse reconnect the keyboard to the back of your PC and turn on your PC Program in use has stopped responding to commands Restart or turn off your PC using the mouse Keyboard is damaged Press the Help button on the keyboard to open the Help amp Support Center or refer to the Warranty amp Support Guide to contact Support for replacement details Cursor will not move using the arrow keys on the keypad The Num Lock key may be on Press the Num Lock key The Num Lock light should not be on if you want to use the arrow keys in the number keys group The keyboard Print button does not work Some programs do not recognise the Print button Use the Print menu item in the program Wireless keyboard does not work after installation or is not detected Keyboard batteries are low or empty Replace the two AA alkaline batteries in the wireless keyboard then set the ID channel by pressing the Connect button on the wireless receiver and then on the keyboard Refer to
54. cular country region where it was initially sold Changing the voltage select switch to the incorrect position can damage your PC and void any implied warranty WARNING Always disconnect the modem cable from the telephone system before installing or removing your PC cover WARNING Do not operate the PC with the cover removed WARNING The power supply is not user serviceable To prevent damage to the power supply have a qualified person repair or replace it All other components are user serviceable WARNING Electrostatic discharge ESD can damage disk drives add in cards and other components If an ESD station is not available wear a wrist strap attached to a metal part of the PC Place cards on a conductive foam pad or inside the card wrapper if possible but never on the card wrapper setting up your pc putting your pc together Follow the quick setup poster to set up your PC Look in the PC box for printed details or updates regarding your model PC When placing your PC consider an ergonomic arrangement of the PC and your work area to maintain your comfort and productivity Refer to safety and comfort on page 4 WARNING The power supply is pre set for the country region in which you purchased your PC If you move location please check the voltage requirements before plugging your PC into an AC power outlet NOTE Refer to protecting your pc from power surges on page
55. d system recovery 79 80 user s guide The recovery discs set is a complete image of the original PC hard disk drive contents and is matched to your PC model number The discs set contains the operating system drivers and application software that were originally installed on the PC at the factory You can use this program to make only one set of recovery CDs or DVDs for your PC The recovery discs you create can be used only on your PC There are several advantages in using DVDs instead of CDs when creating your recovery discs set e With a faster data transfer rate a set of DVD recovery discs will have your PC running much sooner than a CD set will e Aset of DVDs will probably take you less time to create than a set of CDs e ADVD has more capacity than a CD so there are fewer discs to record and store To use this program your PC must have a CD RW drive DVD Writer drive or other drive that can write to the CDs or DVDs If necessary purchase a Windows XP compatible drive from your local PC or electronics store The number of CDs DVDs in the recovery set depends on your PC model The program tells you the number of blank discs needed to make the set The process takes some time including up to 15 minutes per disc to verify that the information written on the disc is correct You can quit the process at any time The next time you run the program it begins where you left off to run the recovery cd dvd creator program
56. dels only A window opens with a welcoming message Click an item on the left of the message to view information about your PC including Locations of drives and connectors on the front of the PC chassis Descriptions and uses of software programs included with your PC e e e Access to the Internet e Help and Support e Recovery of the operating system and software programs For detailed instructions and information about your PC select models only 1 Click Start 2 Choose Help and Support 3 Choose Compaq Presario PC Help using the all programs menu To find the software programs on your PC 1 Choose Start 2 Choose All Programs organising your all programs list You see folders organised according to task select models only when you 1 Click Start 2 Choose All Programs A folder contains a list of items Each item is actually a shortcut or link to a program document or another folder The Music folder for example contains shortcuts to the programs you use to play music CDs To change the name of an item 1 Right click the item 2 Select Rename 3 Type the new name and press Enter on the keyboard To move an item by using the drag and drop technique 1 Select the item in All Programs or in a folder 2 Left click the item and hold down the mouse button 3 Move the mouse pointer to where you want the item and then release the mouse button If you have problems dropping the item into a folder dra
57. deo WinDVD Player program uses a DVD drive select models only to run software from CDs or DVDs play music CDs and play DVD movies You can also use Windows Media Player and a DVD drive to play DVD movies refer to playing cds and dvds with windows media player on page 51 NOTE Most DVD movies are localised to geographical countries regions For information about this see using country region codes on page 54 To start InterVideo WinDVD Player 1 Insert the disc into the DVD drive NOTE On a double sided DVD read the text around the inner hole of the disc to determine which side A versus B or Standard versus Widescreen to play Place the disc in the tray with the label facing up for the side you want to play 2 Close the disc tray by gently pushing the tray into the PC The movie plays in its own resizable video window and the WinDVD control panel appears Or If the program does not automatically open 1 Click Start 2 Choose All Programs 3 Choose Video 4 Choose InterVideo WinDVD Player 5 Click InterVideo WinDVD 4 A Control Panel B Video window inter yi o WinDVD 4 A B You may want to start WinDVD and adjust the settings before inserting the disc and starting the movie To start WinDVD without a disc in the drive 1 Click Start on the taskbar 2 Choose All Programs 3 Choose Video 4 Click InterVideo WinDVD Player 5 Click InterVideo WinDVD 4 The WinDVD video window a
58. device such as a CD before removing the hard disk drive Failure to do so will result in data loss After replacing the hard disk drive you need to run System Recovery using the recovery discs to load the factory installed files See using application recovery and system recovery for details locating drive positions drive positions on the S0000 8000 series S0000 shown removing a drive 1 Locate the drive you want to remove 2 Complete the procedure described in preparing the pc on page 88 upgrading and servicing the pc 91 92 user s guide 3 Disconnect the power cable 1 and data cable 2 from the back of the drive you want to remove as indicated in the following illustrations Use a gentle rocking motion Some units may have a sound cable If so disconnect the sound cable 3 disconnecting the optical drive cables disconnecting the 7 In 1 memory card reader cable disconnecting the diskette floppy drive cables disconnecting the hard disk drive cables 4 Release the drive from the chassis by following the method appropriate for your PC model e To release a drive from the chassis of the S0000 series lift the release tab 1 on the latch drive bracket of the drive you want to remove and then slide the drive from its drive bay 2 The latch drive bracket secures the drives in their respective positions in the chassis removing a drive from the S0000 series upgradi
59. e monitor or to the wall outlet Reconnect the power plug to the back of the monitor and the wall outlet Monitor is off not turned on Press the On button on the front of the monitor Screen is blank Screen saver is enabled Press any key or move the mouse to make the screen display visible again PC is in standby mode Press the Standby button select models only or press the Esc key on the keyboard to resume from standby mode PC is in hibernation mode or is off Press the On button to turn on the PC Monitor connector cable is not properly connected to the back of the PC Inspect the monitor video connector for bent pins If no pins are bent reconnect the monitor connector cable to the back of the PC Images on the screen are too large or too small or the images are fuzzy The screen resolution setting may not be set to your liking or may not be the best for your monitor Adjust the monitor resolution setting in Windows See adjusting the monitor on page 29 for instructions See your monitor documentation for the best resolution for your monitor 70 user s guide hard disk drive Symptom Problem Solution PC seems to be locked up and not responding Program in use has stopped responding to commands Use the Windows Task Manager to close any programs not responding or to Restart the PC 1 Press the Ctrl Alt and Del keys on t
60. e pc 105 106 user s guide replacing the side access panel on the 8000 series 3 Reconnect the power cable 1 to the PC and plug the cable into an electrical outlet 2 reconnecting the power cable on the 0000 8000 S0000 shown 4 Reconnect the modem telephone cable if present 5 Reconnect all peripheral devices to the PC WARNING To reduce the risk of electrical shock fire or damage to the equipment do not plug telecommunications or telephone connectors into the network interface card NIC sometimes labelled as an Ethernet connector 6 Turn on the PC by pressing the On button index 56K modem 9 7 in 1 memory card reader card types 45 drive bay adapter 95 installation 91 using 45 7 in 1 memory card reader cable disconnecting 92 reconnecting 97 A access panel removing 89 replacing 105 adding drive 96 adjusting microphone volume 44 adjusting speaker volume 41 68 All Programs menu 17 America Online troubleshooting 73 Application Recovery 78 82 warning 82 autoscrolling mouse 19 available hard disk space increasing 64 browsing the Internet 34 buttons Compaq 26 customizing 29 Eject 48 E Mail 27 Help 26 mouse 19 mouse scroll wheel 19 Mute 27 Off See turning off PC On 10 Power 10 Search 27 special keys 25 Standby 26 Start 16 user 26 c cables for connecting a TV 59 card reader 7 in 1 45 card types memory card reader 45
61. eck that the light on the drive is off This indicates that the PC is not writing to the diskette 5 Press the Eject button on the PC to remove the diskette Remove the diskette from the drive prior to turning off the PC CAUTION Removing a diskette when the drive is reading from or writing to the diskette can damage the diskette or the information stored on it playing cds and dvds Your PC includes software that lets you e Play music CDs by using either MusicMatch Jukebox select models on page 50 or Windows Media Player on page 51 e Play DVDs by using either Windows Media Player on page 51 or InterVideo WinDVD Player select models on page 52 e Play Video CDs on page 54 playing music cds with musicmatch jukebox MusicMatch Jukebox lets you Play music CDs Record digital music files to your hard disk drive Create music CDs by using your CD RW drive Organise your digital music into libraries e Listen to music over the Internet If you are connected to the Internet when playing a music CD MusicMatch Jukebox searches a CD database on the Internet displays the song titles in the Playlist area and then begins playing the CD The next time you play this CD you don t need to be connected to the Internet MusicMatch Jukebox displays the song titles from memory To play a music CD 1 Insert the music CD into the drive e The MusicMatch Jukebox window opens If the Audio CD wizard window opens sel
62. ecovery wait for the onscreen instructions to display and then follow those instructions e For standard recovery press R Click Next to proceed with the System Recovery Click Yes to start the recovery Insert the remaining recovery discs when directed Or e For full System Recovery press F Click Yes to perform a full System Recovery Confirm that you want to create a recovery partition Insert the remaining discs when directed Or e If your PC hard disk drive is blank or corrupted press R to perform a full System Recovery Insert the remaining recovery discs when directed 7 When the recovery program finishes click Restart to restart the PC 8 Before the PC restarts the drive tray ejects Remove the disc 9 After the PC restarts a series of startup screens appears To proceed with the initial Microsoft Windows setup you must answer a few questions 10 Complete the registration process and then reconnect all peripheral devices 11 Reinstall software not originally installed on the PC by the factory 12 Copy data files that you saved on the backup CD or diskette you made to your hard disk drive using application recovery and system recovery 85 g app y Y y 86 user s guide Upgrading and servicing the pc This chapter describes procedures for accessing the internal parts of the PC and installing components NOTE The procedures for the S0000 and 8000 series models are the same except where noted
63. ect MusicMatch Jukebox from the list You may have to scroll down in the window to see MusicMatch Or e Ifthe MusicMatch window does not automatically open click Start on the taskbar choose All Programs choose Music choose MusicMatch and then click MusicMatch Jukebox 2 To control the CD in the drive click the CD tab at the top of the MusicMatch Jukebox window To play a particular song double click its song title or track number in the Playlist You can also control the CD by using the keyboard media control buttons select models only For more information on this software click the Help menu in the MusicMatch Jukebox menu bar playing cds and dvds with windows media player You can play audio CDs or movie DVDs using this software Your PC must have a DVD drive to play DVD movies You can use Windows Media Player to e Record digital music files to your hard disk drive e Create music CDs by using your CD RW drive select models or DVD RW R drive select models e Organise your digital music into libraries e Listen to music or view a music video over the Internet e Play DVD movies if your PC has a DVD drive To play a music CD 1 Insert the music CD into the drive e The Windows Media Player window opens If the Audio CD wizard window opens select Windows Media Player from the list You may have to scroll down in the window to see Windows Media Player Or e Ifthe Windows Media Player window does not automat
64. efer to the user manual that came with your printer for instructions on connecting and using the printer Printers receive instructions from your PC via software called printer drivers In many cases your PC automatically finds the necessary printer driver If it does not follow instructions that come with your printer to install the specific printer driver that it requires You can print text and graphics from most software programs and Internet sites if you have a printer connected to your PC and the necessary software installed for the printer To print 1 Click File on the menu bar 2 Click Print 3 Select your printing options e Select the printer e Choose the page range for example all pages current page range of pages e Determine the number of copies e Select all odd or even pages in a range 4 Click OK using the internet This chapter discusses the Internet how to use a browser and e mail and how to set up your Internet account Use the Internet to search for and to find information or services on the Web or to use an e mail program to get read or send electronic mail messages Hardware and software programs provided on your PC may vary Your PC may come with Access to the ISPs in your area Internet Explorer Web browser Outlook Express e mail software program 56K modem and modem software upgrade ready Ethernet connector Special keyboard buttons to access the Internet about the internet T
65. elect the Hardware tab Click the Device Manager button Click the plus symbol next to the problem device and check for exclamation marks in a yellow circle near the device icon The exclamation mark means there is a device conflict or problem with the device Exclamation marks do not always appear when a device is not working properly If there is an old or unnecessary device driver listed in the Device Manager this may be causing the device conflict To uninstall the old driver for the new device driver to work properly do the following Right click the device click Uninstall and then click OK Right click the device and select Properties If available click the Resources tab to verify that there is a device conflict Click the General tab to see if your device is enabled and working properly If it is available click the Troubleshoot button and follow the onscreen instructions in the device troubleshooter wizard Restart the PC Click Start click Turn Off Computer and then click Restart 72 user s guide internet access Symptom Problem Solution Cannot connect to the Internet Internet Service Provider ISP account is not set up properly Verify Internet settings or contact your ISP for assistance Modem is not set up properly Reconnect the modem verifying connections see page 7 Note that your PC may also have an Ethernet network interface also called a network interface c
66. et up Microsoft Windows by following the onscreen instructions 6 Refer to the following section registering your pc for information on completing the registration process select models only 7 Double click the large Internet Access icon on your desktop if it is present Wait until the PC displays the Easy Internet Sign up window and then follow the onscreen instructions 8 Restart the PC Click Start on the taskbar click Turn Off Computer and then click Restart registering your pc You may be prompted to register the PC select models only Register so you can receive changes updates and support You can register any of these ways e Double click the registration icon on your desktop and follow the onscreen instructions e Register online at http www compaq com register turning off the pc For best results turn off the PC without pressing any buttons on the PC chassis 1 Close any open software programs To close programs click X in the upper right corner of each window 2 Click Start on the taskbar 3 Click Turn Off Computer at the bottom of the menu 4 Click Turn Off 5 Turn off the monitor As an alternative to turning off the PC you can put the PC in either standby or hibernation mode To conserve power you can set the power management timers to put the PC automatically into standby and then hibernation See the following sections for more information on putting your PC in standby or hibernatio
67. eys are labelled F1 through F12 e Pressing F1 displays a Help window for the software program being used e Pressing F3 displays a search window F1 and F3 are available at all times Other function key operations vary by software program edit keys eee ees es a CODD ODDO i JL MENA sone LI LILI ne LIU IODUDUDUDUIOC IL DUOUOUUOUUOO CICI WILL I poo F The edit keys are Insert Home Page Up Delete End and Page Down Use these keys to insert and delete text and to quickly move the cursor on your screen They function differently with some software programs arrow keys n E G OoOo conn Cao CoD IUO O O if DO OOOO IOON OOU DOO OOL OODOOOCOCODOC I OOOO O OU OOO i FF gt Sl
68. g it to your desktop and then drag it to the folder learning the basics 17 18 user s guide To copy an item 1 Right click the item 2 Select Create Shortcut The shortcut appears in the folder 3 Drag the item into the All Programs list or into another folder If you use Add or Remove Programs in the Control Panel to delete a software program the shortcut in All Programs may not be removed To remove a shortcut 1 Click Start 2 Choose All Programs 3 Select the folder 4 Right click the shortcut and then select Delete Click Delete Shortcut to confirm you want to delete the shortcut using pc help amp tools The PC Help amp Tools folder select models only in the All Programs menu contains special utilities for PC owners This folder also contains any onscreen guides included with your PC To see the items in the PC Help amp Tools folder 1 Click Start on the taskbar 2 Choose All Programs 3 Choose PC Help amp Tools 4 Click an item to view it or use it NOTE If there are no guide titles listed in PC Help amp Tools your PC has no onscreen guides using the mouse Your PC includes a mouse for directing the cursor pointer on the Windows desktop The mouse uses a roller ball or optics a light and sensor to sense movement and cause the cursor on the screen to move Use the mouse on a flat surface NOTE The optical mouse cannot work on a glass translucent or reflective surface
69. hat use the Compaq Application Recovery program or the Compaq System Recovery program The PC does not include recovery discs in the accessory box but you can make your own recovery CDs or DVDs see creating recovery cds dvds on page 79 CAUTION It is strongly recommended you create your recovery discs before you need them You should also make the Compag Recovery Tools CD This CD contains utilities that allow you to make changes to your hard disk drive including removing the recovery partition See using the recovery tools cd on page 80 There are several methods to fix your PC including using the System Recovery program Try these methods in the order listed here or refer to the table that follows the list e Restart When you restart the computer the PC starts over using the operating system and software in its memory This is the simplest repair for your PC just click Start choose Turn Off Computer and then click Restart e Turn Off Computer When you turn off the computer and then turn it on again you force the PC to copy the operating system into its memory and to clear some tracking information This may eliminate some problems that can remain after performing a Restart Refer to turning off the pc on page 11 e Driver Rollback This Microsoft Windows XP feature is part of the Windows Installer program used with the Add or Remove Programs utility in the Control Panel It can revert to the previous version
70. have the latest version of your virus scanning software If a software program or your operating system becomes damaged reinstall the software Refer to using application recovery and system recovery on page 77 for details increasing available hard disk drive space Your PC comes with a hard disk drive Depending on your model the hard disk drive has from 40 gigabytes GB to more than 250 GB of total disk space Your PC comes with preloaded software programs and a partition within the hard disk drive that takes up a certain amount of space on the hard disk drive Refer to using the recovery tools cd on page 80 for information on how to make this disk space available unavailable hard disk drive space Preloaded software programs and a partition within the hard disk drive take up a certain amount of space on your hard disk drive NOTE The system recovery image is in a partitioned area of the hard disk drive this disk space is usually not available for your use The partition e Houses a backup version of the operating system and the programs included with the PC e Takes up about 5 GB of hard disk drive space reducing the total amount of space available for your use e Can be removed using the Recovery Tools CD see using the recovery tools cd on page 80 Use the following procedures to e View the amount of used and free disk space by using the System Tools Disk Management e Uninstall unneeded
71. he Internet is a group of computers that communicate with each other through telephone lines digital service or cable lines Each Internet computer is independent and its operators choose which files to make available to users of the Internet To connect your PC to the Internet and use the information and services available there you need an Internet Service Provider ISP ISPs are businesses that give you access to the Internet and most of them provide electronic mail service e mail ISPs usually charge a monthly fee for their services When your PC connects to the Internet it is actually communicating with the ISP s Internet computer The ISP verifies your account and then provides you access to the Internet You use a Web browser program to search find and display Web site information Some ISPs allow you to choose a browser program while others provide their own browser Your connection to an ISP may be through a traditional telephone dial up modem a LAN Local Area Network cable modem or DSL Digital Subscriber Line DSL ADSL and cable ISPs are not available in all countries regions using the internet 31 32 user s guide The World Wide Web WWW also called the Web is a public part of the Internet used by individuals companies governments and organisations These individuals and groups have created millions of Web pages in support of their activities A Web page is a file or group of files that a user can
72. he keyboard at the same time 2 Select the program that is not responding and click End Task Or Click Shut Down and then click Restart If this does not work press the On button for 4 or more seconds to turn off the PC Then press the On button Hard disk drive error message displays Part of hard disk drive has failed or is about to fail Press the Help button on the keyboard to open the Help amp Support Center or refer to the Warranty amp Support Guide to contact Support for replacement details hardware installation Symptom Problem Solution A new device is not recognised as part of the system Device driver is not installed Install the device driver from the CD or diskette provided with the device or download and install the driver from the device manufacturer s Web site You may need an updated driver for Windows XP Contact the device vendor directly for an update For HP peripherals visit the HP Web site Refer to the Warranty amp Support Guide for details Device connector is not seated or connected properly Ensure that the device is properly and securely connected and that the pins in the connector are not bent down Cable s of new external device are loose or power cables are unplugged Ensure that all cables are properly and securely connected and that the pins in the cable or connector are not bent Power switch of new device is not tur
73. hear or both languages play at the same time The sound of one language comes from the left channel speaker and the other language comes from the right channel You select the language by adjusting the balance of the speaker volume to hear only one channel After playing the Video CD to hear sound from both speakers again return the Volume Control Balance to the centre To select a language in InterVideo WinDVD Player 1 Insert the Video CD into your CD or DVD drive 2 Click Start choose All Programs Video choose InterVideo WinDVD Player and then click InterVideo WinDVD 4 The WinDVD control panel opens and your Video CD plays in the video window 3 Double click the Volume icon on the taskbar O 4 Under Volume Control Balance move the slider bar all the way to the right or to the left depending on which language you want to hear 5 Close the Volume Control window After playing the Video CD to hear sound from both speakers again double click the Volume icon on the taskbar and then move the Balance slider bar back to the centre To select a language in Windows Media Player 1 Insert the Video CD into your CD or DVD drive 2 Click Start choose All Programs and then click Windows Media Player The Windows Media Player main window opens 3 Click File on the menu bar at the top and then click Open If you do not see the menu bar click the small circle with the up down arrows that is in the upper left corner of the ma
74. ically open click Start on the taskbar choose All Programs and then click Windows Media Player working with sound pictures and video 51 dvd terms Title Each DVD can hold one or more titles Most full length movies have only one title on the DVD but some DVDs include several short movies with each movie being a separate title Chapter Each title is divided into multiple chapters A chapter is a particular segment or scene in the movie When watching a DVD movie you have the ability to jump to the next chapter the previous chapter or to a specitic chapter Frame A single image in a movie is called a frame 52 user s guide 2 To play the CD click the buttons in the Windows Media Player window To play a particular song double click its song title or track number in the Playlist You can also control the CD by using the media control buttons on the keyboard select models 3 When you click the Media Guide or the Radio Tuner features Windows Media Player connects to the Internet and obtains information about the CD selections or streaming radio stations For more information on this software refer to the online Help within the Windows Media Player Click the Help menu in the Windows Media Player menu bar If necessary first display the menu bar by clicking the up arrow icon in the upper left corner of the Windows Media Player window playing dvd movies with the intervideo windvd player The InterVi
75. ifferent Web site by entering its address such as http www compaq com in the address box in the Web browser and then pressing Enter on your keyboard Or you can use the browser Search tool to search for references to a specific word or phrase on the Web searching the internet Most browser programs include a search feature You may need to click a button or select from a menu to display the search feature depending on the type of browser program Type a question or a word that describes the information you want to find into the Search box and then press Enter The Windows search feature includes direct use of the Internet Explorer Search If your ISP provides the browser you may not be able to use Internet Explorer to search the Internet To begin a search 1 Click Start on the taskbar 2 Click Search 3 Click Search the Internet You may have to scroll down in the list to see this option 4 Type a word or question into the Search box 5 Click Search The PC connects to the Internet if needed performs the search and displays the results Click a link in the results list to display the Web page There are also Web sites specifically created for searching the Internet These are called search engines restricting internet content The Internet provides you with a wide variety of information but some information may not be suitable for every viewer With Content Advisor a feature of Windows XP you can Co
76. in window 4 Click the drop down arrow next to the Look In window and then select the drive that has the Video CD 5 Double click the MPEGAV folder If nothing appears in the folder select Any File from the Files of type drop down list 6 Select the file and then click Open Your Video CD begins playing 7 Double click the Volume icon on the taskbar 8 Under Volume Control Balance move the slider bar all the way to the of right or to the left depending on which language you want to hear 9 Close the Volume Control window After playing the Video CD to hear sound from both speakers again double click the Volume icon on the taskbar and then move the Balance slider bar back to the centre working with sound pictures and video 55 56 user s guide creating burning cds with recordnow NOTE HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by national copyright law If your PC has a CD RW or DVD Writer select models only your PC has recording software and you can make your own music or data CDs Use a CD R disc if you are going to play the disc in a CD player CD ROM CD RW DVD ROM or DVD RW R drive CD R discs are compatible with more players than CD RW discs are NOTE For more information about recording CDs refer to the Help menu in the RecordNow software program getting started with recordnow
77. ir vents are not blocked and internal fan is running Note that your PC may not have an internal fan The unit temperature was exceeded because the PC was functioning with the cover or access panel removed Replace cover or access panel and let the PC cool down before attempting to turn on power to the PC Processor or system fan has failed Refer to the Warranty amp Support Guide to contact Support for replacement details Note that your PC may not have an internal fan miscellaneous Symptom Problem Solution PC date and time display is incorrect RTC real time clock battery may need to be replaced Battery life is approximately 3 5 years First reset the date and time in your operating system by using the Control Panel If the problem persists replace the battery See upgrading and servicing the pc for instructions or refer to the Warranty amp Support Guide to contact Support for replacement details Printer has problems Printer will not print correctly or at all If you encounter printer problems refer to the documentation that came with your printer 76 user s guide using application recovery and system recovery The PC uses the operating system and installed software programs during normal operation If your PC works improperly or stops because of the software you may be able to repair it You need recovery discs CDs or DVDs for some repairs t
78. k a speaker icon to test it 7 Click OK configuring multi channel audio output for the dvd player The InterVideo WinDVD program select models only is set up for two speaker stereo output To hear all speakers from DVD movies recorded with multi channel audio change the audio properties for WinDVD to match your speaker configuration if your InterVideo WinDVD program supports more than two channels 1 Insert a DVD or start InterVideo WinDVD Player see playing dvd movies with the intervideo windvd player on page 52 2 Right click anywhere in the WinDVD video window and then click Setup 3 Click the Audio tab 4 Click the option for the number of speakers to match your multi channel speaker system and then click Apply NOTE To test the speakers multi channel speakers only click the Test button The WinDVD control panel shows the speaker number being used Click Stop 5 Click OK NOTE If you want to play a stereo DVD change the audio properties of WinDVD to match the recorded DVD audio output working with sound pictures and video 43 44 user s guide using a microphone Your PC comes with one microphone connector in the back of the PC Some models have a second microphone connector in the front of the PC Only one microphone connector works at a time and the back connector is ready to use unless you have the multi channel audio speakers option For PCs with the multi channel audio s
79. ker system to the PC and then configure the audio software for sound output Refer to connecting a multi channel speaker system to your pe on page 42 adjusting speaker volume Use the Volume icon on the taskbar to set speaker volume Then you can adjust the volume using e The volume knob or buttons on the keyboard select models only e The volume knob on the speakers select models only NOTE If you do not see this Volume icon on the taskbar click Start choose Control Panel click Sounds Speech and Audio Devices if it is present and then double click Sounds and Audio Devices to open the Sounds and Audio Devices Properties window On the Volume tab place a tick in the Place volume icon in the taskbar tick box Click Apply and then click OK The Volume icon appears in the taskbar working with sound pictures and video 41 42 user s guide The two ways to use the Volume icon are 1 Click the Volume icon on the taskbar 2 Adjust the volume 3 When you are satisfied with the sound level click outside the Volume window to close this window Or 1 Double click the Volume icon on the taskbar The Volume Control settings window opens 2 Adjust the volume 3 When you are satisfied with the sound level click the Close box the X in the corner to close this window connecting a multi channel speaker system to your pc Multi channel audio speakers plug into the Audio In Audio Out and Mic connector
80. l Panel 2 Click Performance and Maintenance if it is present and then double click System 3 Click the Hardware tab and then click the Device Manager bution 4 Click the plus sign next to the DVD CD ROM drives and select the problem drive 5 Click the Action menu item and select Uninstall 6 Restart your PC Click Start click Turn Off Computer and then click Restart Recording audio CDs is difficult or impossible Wrong disc type or poor quality disc is being used Verify that you are using the correct disc type media for the drive Try a different brand of disc Cannot remove a CD or DVD disc The PC is turned off Turn on your PC and then press the Eject button to extend the tray 68 user s guide cd rom cd rw dvd rom or dvd writer drive continued Symptom Problem Solution Cannot create burn a CD Problem with disc e Make sure the disc is clean and undamaged If recording stopped during a recording session the disc may be damaged use a different disc e Use the correct type of disc for the type of files you are recording When using a CD R disc make sure it is blank when recording music and is blank or appendable disc with space to add more data files when recording data e Make sure the label is face up and centred in the tray Problem with drive e Make sure the disc is in the correct drive e Make sure the recording disc tray is clean
81. memory Remove and reinstall the memory module removing or installing an expansion card An expansion card is a circuit board that fits into a PC expansion slot Your PC contains several expansion slots that can be used to add components to your PC Component configurations vary by model Expansion cards you can replace or add to your PC include Modem Network Interface Card NIC Graphics Card Sound Card FireWire IEEE 1394 Auxiliary Card A Phillips screwdriver is needed to remove replace or add an expansion card upgrading and servicing the pc 101 102 user s guide to remove an expansion card 1 Complete the procedure described in preparing the pc on page 88 but do not remove the front bezel e To remove an expansion card from the S0000 series continue to step 2 e To remove an expansion card from the 8000 series skip to step 3 2 On the S0000 series on the rear of the PC remove the expansion bracket covering the expansion slots by removing the screw from the bracket cover 1 and then remove the expansion bracket cover 2 _ i z J wI l SA 38 removing the screw and expansion bracket cover on the S0000 series 3 Inside the PC on either the S0000 or 8000 series locate the expansion slots on the system board e If you have the 8000 series continue to step 4 e If you have the S0000 series skip to step 5 4 On the 8000 series remove the screw that sec
82. n mode setting up your pc 11 12 user s guide standby mode When the PC is in standby mode it goes into a low power state and the monitor is blank as if it is turned off The advantages of using standby mode include e You save time and electricity without having to wait for the PC to go through the normal startup routine when you wake it again The next time you use the PC any programs folders and documents that were open before you put the PC in standby will be available e Your PC can receive faxes while in standby mode if you set it to do so e Your PC can retrieve e mail messages and download information from the Internet automatically if you set it to do so To put the PC in standby mode manually 1 Press the Standby button on the keyboard if it is present The screen goes dark and the PC goes into standby mode 2 When you want to use the PC again press the Esc key on the keyboard or press the Standby button The screen display reappears just as you left it Another way to put the PC into standby mode is to 1 Click Start on the taskbar 2 Click Turn Off Computer 3 Click Stand By 4 To wake the PC from standby press the Standby button or press the Esc key on the keyboard If the PC does not work properly when you wake it from standby restart the PC 1 Press and hold the On button on the front of the PC for approximately 5 seconds until the PC turns off NOTE Using the On button to restart
83. n of the mouse 1 Click the Start button 2 Click Control Panel 3 Click Printers and Other Hardware if it is present 4 Double click Mouse 5 Click the Pointer Options tab 6 In the area Motion use the slider to adjust the pointer speed 7 Click Apply and then click OK using the keyboard about your keyboard Your keyboard has an arrangement of standard keys indicator lights and special buttons select models only Locate your keyboard among the following illustrations and read the feature list for it Your keyboard may vary from the illustrations internet keyboards Internet keyboards may connect directly to your PC or may be wireless See wireless keyboard set on page 23 for a description of the wireless set Some keyboards do not have the Internet buttons shown here at the top of the keyboard and some use a different layout on the top right Find your keyboard among the following illustrations to read about its features internet keyboard 1 This keyboard enables you to Adjust speaker volume Connect to the Internet if you have an established Internet account Search for information on the Internet Place the PC into standby to save power Start pause and stop playing a CD or DVD skip to the previous or next track record and eject the disc tray for two drives Mute speaker sound Customise the buttons to open programs and connect to Internet Web sites Get support information
84. n use light B Upper left slot C Lower left slot D Upper right slot E Lower right slot 4 slot memory card reader A B D c E Card Insert Into 4 slot reader CompactFlash type media Receptacle edge holes C lower left CompactFlash type Il media Receptacle edge holes C lower left IBM Microdrive disk drive Receptacle edge holes C lower left Secure Digital SD Memory Card Facing up D upper right MultiMediaCard MMC Facing up D upper right Memory Stick MS Memory Card Facing up E lower right SmartMedia SM Memory Card Facing up B upper left using your cd dvd and diskette drives your drive options Your PC has one or more of the following drives Drive What it does CD ROM Reads audio and data CD discs CD RW or cd writer Reads and records burns audio and data CD discs DVD ROM Reads audio and data CD and DVD discs DVD RW R or Reads and records burns audio and data CD and DVD discs dvd writer Combination Drive or Combo drive Or Combines the functions of two drives into one There are two versions e A DVD Writer drive and a CD RW drive e A DVD ROM drive and a CD RW drive Diskette floppy Reads and writes to a 3 5 diskette floppy disk working with sound pictures and video 47 48 user s guide handling cds dvds To avoid damaging a disc follow these guidelines Return the
85. nd pictures and video sessssseoossosecoesossseoos AI using speakers a hruni ese r N E ued ee E E e Teese eta 41 adjusting speaker volume ccs atta erase cata aectates cous ciasanabaremaoetee 41 connecting a multi channel speaker system to your PC eececeeeeeeeteeeeeeeeeeees A2 USING CL MICO PRONE PE EE a eae 44 adjusting microphone VOlUME s 45 8 iors ve seyienssereeATER aera pees 44 using the microphone with multi channel audio cccceeeeesseeeeeetteeeeeeees 45 working with digital images 2 00 lt 140 acAcetondsaleessvacisheedhepsekdo uuteead isp semmeneneestes 45 about the 7 in 1 memory card reader ccccescsseceeeseeeeeeeeeeeeceeetteeeeneeaes A5 using your cd dvd and diskette drives cccescsceeceeeeteeeeeeeeeeeeeestteeeeeeenaees 47 hernclinge ds vel st b5 eter cctnct asa tite Su tiey tare ace ca wu cade ee Suerte ta kt acess 48 inserting and removing cds and AVdS cceeeseeeereeeeetseeeeeeeenteeeeteeeeaes A8 Using hercombo drive serei oirne n n vate uaa acs 50 using the diskette floppy drive cccccccesceeeceeeeeeceeeeeeeceeeeeeneseeseteeeenaees 50 playing cds Gnawa Alesis taste hata tela a cee lun sree ute cet od ole rats 50 playing music cds with musicmatch jukebOx cceececeeeeteeeeeestteeeeeetteeeees 50 playing cds and dvds with windows media player ccccceeeeeeeeeeeeeeeeees 51 playing dvd movies with the intervideo windvd player sssceese
86. nd control panel opens NOTE If you are playing a movie full screen and the WinDVD control panel is hidden you can redisplay it by clicking anywhere in the video window To use the WinDVD control panel e To see what a button does on the control panel place the mouse pointer on the button the button title appears onscreen e To move the WinDVD control panel place the mouse pointer on the panel but not on a button and drag it to the desired location on the screen working with sound pictures and video 53 The six major DVD countries regions are Country Region 1 North America Country Region 2 Japan Europe Middle East South Africa Country Region 3 Southeast Asia Country Region 4 Australia New Zealand Mexico Central and South America Country Region 5 Northwest Asia North Africa Country Region 6 China 54 user s guide e To resize the video window when it is not full screen place the mouse pointer on a window corner and then drag the border Or Click the Full Screen button in the upper right corner of the WinDVD ry control panel e For information on the InterVideo WinDVD software refer to the online Help within the program by clicking the question mark icon in the WinDVD control panel using country region codes Most DVD discs have country region codes embedded in the disc data that limit where the DVD movie can be played The country
87. ned on Turn off the PC turn on the external device and then turn on the PC to integrate the device with the PC system When the system advised you of changes to the configuration you did not accept them Restart the PC and follow the instructions for accepting the changes A Plug and Play card may not automatically configure when added if the default configuration conflicts with other devices Deselect the automatic settings in the operating system for the card and choose a basic configuration that doesn t cause a resource conflict You can also reconfigure or disable devices to resolve the resource conflict troubleshooting 71 hardware installation continued Symptom Problem Solution New device does not work Cannot install new device driver You must be logged in as the computer administrator to install or uninstall a device driver To switch users click Start click Log Off and then click Switch User choose the computer administrator user The computer administrator is usually the user Owner New or existing device does not work after installing a new device A hardware device conflict exists To resolve a device conflict you may need to disable one of the devices or uninstall an old device driver 1 2 3 N 10 Click Start and choose Control Panel Click Performance and Maintenance if it is present Double click the System icon and s
88. ng and servicing the pc 93 e To release an optical drive or diskette drive from the chassis of the 8000 series slide the drive lock mechanism 1 to unlock the drive in the drive bay and pull the drive out of the drive bay 2 removing an optical or diskette drive from the 8000 series e To release a hard disk drive from the chassis of the 8000 series slide the drive lock mechanism 1 to unlock the drive in the drive bay remove the metal drive shield 2 by pressing and lifting the two tabs on one side of the shield and then pull the drive out of the drive bay 3 removing a hard disk drive from the 8000 series 5 For both the S0000 and 8000 series if you are replacing the old drive witha new drive remove the four screws 4 two on each side from the old drive You need these screws to install the new drive NOTE If you have the S0000 series and you removed a 7 In 1 memory card reader continue to step 7 otherwise you are finished with the task of removing a drive from the chassis If you have the 8000 series and you removed a hard disk drive a 7 In 1 memory card reader or an optical drive you are also finished with this task If you have the 8000 series and you removed a diskette drive continue to step 6 94 user s guide 6 For an 8000 series diskette drive squeeze inward on both sides of the bracket brace and lift the brace up and out 1 Remove the two sets of screws 2 left and right sides
89. ng system but they are not functional in all countries regions signing up for a new or an existing isp account using easy internet sign up Using Easy Internet Sign up available on select models only you can e Sign up for a new Internet account e Set up an existing account Read about Internet access using a LAN Local Area Network cable modem or DSL Digital Subscriber Line If you decide to use a DSL or cable Internet connection contact your ISP for any specific software and hardware you may need To open Easy Internet Sign up Double click the Easy Internet Sign up icon on the desktop Or fy 1 Click Start on the taskbar 2 Choose All Programs Choose Online Services 3 Click Easy Internet Sign up Follow the onscreen instructions NOTE Your modem cable must be connected to the telephone service line in order for Easy Internet Sign up to find and obtain updated information about services NOTE If you are using MSN or AOL and you have questions refer to the information in Easy Internet Sign up or contact the ISP directly using a browser A Web browser program searches for finds and displays Web site information How you explore the Internet depends on whether you are using an ISP that provides the browser or an ISP that allows you to use any browser using the internet 33 34 user s guide Once you are connected to the Internet your browser displays the home Web page You can go to a d
90. nitor to the PC plug it in and turn it on Line voltage selection switch is not in the proper position for your country region 115V 230V Set the line voltage selection switch to the correct setting for your country region or refer to the Warranty amp Support Guide to contact Support Wall outlet is defective Test the outlet by connecting a different electrical device to the outlet Wrong memory modules were used in an upgrade or memory modules were installed in the wrong location Reinstall the old memory to return your PC to its original state Refer to upgrading and servicing the pc for instructions Hard disk drive is damaged Press the Help button on the keyboard to open the Help amp Support Center or refer to the Warranty amp Support Guide to contact Support for replacement details After an upgrade or repair the drive power data or power supply cables may not be properly connected Reseat drive power data and power supply cables See upgrading and servicing the pc for instructions troubleshooting 75 power continued Symptom Problem Solution PC appears locked up and won t turn off when the On button is pressed PC is not working Press and hold the On button until the PC turns off PC powered off automatically The unit temperature was exceeded Unit is in an exceedingly hot environment Let it cool down Ensure PC a
91. nnecting the modem The modem is used for connecting to an ISP that provides telephone dial up connection to the Internet NOTE Your PC may not come with a modem setting up your pc 7 other ways to connect There are other ways to connect to the ISP that do not use the telephone modem such as a LAN Local Area Network or DSL Digital Subscriber Line Check with your ISP for specifics on your connection See setting up the ethernet connection on page 9 if you are connecting through a LAN A Modem connector select models only B Telephone connector select models only C Back of PC D Modem telephone cable E Wall socket F Telephone not provided 8 user s guide Check with your ISP for specifics on your connection Before you can connect to the Internet and send or receive e mail and faxes using telephone dial up you must connect your telephone service line to the modem which is inside the PC The quick setup poster shows you how to plug in a modem telephone cable to the PC modem connector and to your telephone line wall socket connector To identify the modem connector look at the back panel of the PC The modem connector looks similar to one of the following illustrations NOTE Your PC may have only one modem telephone connection To connect the cable between the modem and the telephone service line A Ethernet connector RJ 45 port B Ethernet indicator lights
92. not working 74 printer 76 troubleshooting 67 turning on PC 75 problem resolution troubleshooting 67 product notices 37 programs uninstalling 65 receiving e mails 35 recording volume adjusting microphone 44 RecordNow using 56 recovering system System Restore 78 using CDs DVD 84 Recovery CD DVD Creator 79 recovery discs making 80 Recovery Tools CD making or starting 80 registering your PC 11 reinstalling software 82 83 remove files from CD 56 removing expansion card 101 removing drives 91 removing desktop icons 66 removing unneeded software 65 repetitive strain injury RSI 4 replacing drives 96 resolution monitor 29 resolving a device conflict 72 restarting the PC 77 restoring system 77 78 restricting Internet content 34 RJ 45 port 9 rollback driver 77 S safety warnings 2 5 saving electricity 12 scrolling mouse 19 searching for files or folders 16 the Internet 34 selecting programs or documents 16 sending an e mail 35 setting up PC 3 settings viewing or changing 16 Volume Control 42 shortcut icons 16 show Volume icon in taskbar 44 shutting down PC 11 sleep mode See hibernation mode software corrupted 82 erased 82 finding 17 installing 14 reinstalling 82 83 uninstalling 65 solving common problems 67 sound manager multi channel 41 42 sound troubleshooting 68 speaker volume adjusting 41 speakers 41 special offers 37 Standby b
93. ntrol Internet access e Set up a password e Set up a list of Web sites that people who use your PC cannot view e Adjust the type of content people can view with or without your permission Once you set up restricted rating levels in Content Advisor users can view Web sites and other pages that you have specified under the rating setup However to view unrated Web sites or pages they must enter the Content Advisor password that you have set This means that any unrated page even Help and Support or Internet Explorer is not viewable if the user doesn t know the password To allow access to an unrated site or page you approve of open it and when the password window appears select the option always allow viewing or allow viewing only this time To use Content Advisor 1 Click Start on the taskbar and then click Control Panel 2 Click Network and Internet Connections if it is present 3 Double Click Internet Options 4 Click the Content tab 5 In the Content Advisor area click Enable 6 On the Ratings tab click a category in the list and then click and drag the slider bar until the rating level is set to the limit you want to use 7 Repeat step 6 for each category you want to limit 8 Click Apply and then click OK 9 Type a password into the Password box and the Confirm password box and then click OK NOTE If you want to change the settings after the initial setup click Settings in the Content Adviser area instead
94. ons to finish recording your disc creating a data cd Use RecordNow to copy a data disc or to copy personal data files from your hard disk drive Insert a blank or an appendable disc to copy to To create a data CD 1 Open RecordNow and if necessary erase all files from the disc see getting started with recordnow on page 56 2 Click the Data Projects tab at the top of the RecordNow window 3 Select a project option e Data Disc e Exact Copy e Erase Disc 4 Follow the onscreen instructions to finish You can add new data files to a CD R or CD RW disc in a later recording session if disc space is available You can also update previously recorded files that have the same name as your new data files on your CD RW disc creating burning music cds with windows media player NOTE HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by national copyright law Your PC has recording software called Windows Media Player You copy or download music to the Windows Media Player Media Library and can then organise or copy the music files You can copy Window Media files that have a wma extension mp3 files or wav files to a CD by using a CD RW drive or a DVD Writer drive You can also use Windows Media Player to copy music files to a portable device or memory card Use a CD R disc if you are going to play the disc in a CD player CD ROM CD RW
95. oose Control Panel 3 Click Printers and Other Hardware if it is present 4 Double click Keyboard 5 On the Buttons tab double click the button you want to change 6 For the Button Configuration click the down arrow to the right of the list and choose an action such as Simple web page with label 7 Enter a display label and the address information For a Web page enter the URL 8 Click OK 9 On the Buttons tab click Apply 10 Repeat steps 5 through 9 for each button you want to customise 11 Click OK when you are done NOTE Clicking the Restore Defaults button on the Button tab restores all of the Internet buttons to the factory settings adjusting the monitor To change the screen resolution 1 Right click an empty area of the desktop and click Properties 2 On the Settings tab adjust the screen resolution e Moving the slide toward Less increases the size of text on your screen e Moving the slide toward More decreases the size of text 3 Click Apply 4 Click Yes if it is present 5 Click OK NOTE You can connect more than one display device CRT monitor flat panel monitor TV etc to the PC select models only You can quickly change where the PC desktop appears by pressing Alt F5 Each time you press the Alt F5 key combination the PC display appears on the next device If Alt F5 does not work restart the PC and try again learning the basics 29 30 user s guide using a printer R
96. ou need to adjust the volume of the microphone follow the procedure below 1 Double click the Volume icon on the taskbar The Volume Control 6 window opens A 2 Select Options and click Properties i 3 In Adjust volume for click Recording 4 In Show the following volume controls place a tick in the Microphone tick box 5 Click OK 6 Adjust the volume for Microphone Balance If the volume is now acceptable proceed directly to step 10 NOTE If you do not see the Advanced button select Options from the Recording Control window and then click Advanced Controls 7 To make finer adjustments to the sound click the Advanced button and then select the Microphone 1 Mic Boost tick box 8 Click Close 9 Repeat step 6 if needed 10 Click X Close on the upper right corner of the Volume Control window using the microphone with multi channel audio The multi channel speaker system select models only connects to the PC using the Microphone Audio Line In and Audio Line Out connectors on the back of the PC Your PC may have a second microphone on the front of the PC If present this microphone is ready to use and does not affect the use of the multi channel audio speaker system To use the microphone connector on the back of the PC with a multi channel audio speaker system you must disconnect the cables for the multi channel speakers and change the audio configuration to a 2 channel audio system Refer to config
97. ountry region codes 54 creating 58 discs 58 inserting 48 keyboard button 27 opening drive 48 playing 52 removing 49 terminology 52 troubleshooting 67 DVD drive installation 91 DVD player multi channel audio 43 DVD Writer drive 58 using correct disc 58 Easy Internet Sign up 33 electrostatic discharge 88 e mail address 32 defined 32 keyboard button 27 receiving 35 36 sending 35 using Outlook Express 35 erase disc 56 erased software 82 Ethernet about 9 expansion card removing or installing 101 expansion slots 102 F faxes standby mode 12 finding software programs 17 floppy disk See diskette floppy drive 50 front bezel removing 8000 90 removing S0000 90 replacing 8000 105 replacing S0000 104 G go back a day See System Restore H hard disk cleanup 66 hard disk drive installation 91 hard disk drive cables disconnecting 93 reconnecting 97 hard disk space increasing 64 hardware installation instructions 87 hardware upgrading 39 Help commonly asked questions 1 finding answers 1 MusicMatch Jukebox 51 Windows Media Player 52 58 Help and Support opening 17 Help button 26 hibernation mode 12 automatic 13 home Web page 34 HP Picture Toolkit button 26 hyperlink defined 32 indicators keyboard 25 installation expansion card 101 upgrades 88 installation drives 96 memory 99 installing software programs 14 Interne
98. our PC e Your technical support needs Type these Web site addresses into the address box of your Internet browser and then press the Enter key on your keyboard getting help 39 40 user s guide microsoft windows xp operating system For questions about the Microsoft Windows XP operating system refer to e Help and Support For onscreen help and troubleshooting click Start and then Help and Support e The Microsoft Windows XP guide included with your PC documentation working with sound pictures and video using speakers Speakers are included with the monitor select models only or are sold separately For details on connecting stereo speakers to the PC see the quick setup poster NOTE Speakers may be passive no power button and no power cable or active power button or power cable Your PC supports only active powered speaker systems the speaker system must have its own power cable A stereo speaker set is a left right 2 channel speaker system A multi channel audio speaker system is a system with more than two channels and may include a subwoofer For example 5 1 channels referred to as a 6 speaker mode uses two front speakers left right two rear speakers left right a centre speaker and a subwoofer If your PC has multi channel audio speaker capacity select models only you can connect four channels for four speakers output or six channels for 5 1 speakers output Connect your spea
99. peakers option the microphone connector in the front of the PC if present is ready to use See using the microphone with multi channel audio on page 45 To use a microphone connected to the front of your PC select models only select the working microphone NOTE If you connect your microphone to the back of your PC you do not need to perform this procedure 1 Double click the Volume icon on the taskbar The Volume Control settings window opens NOTE If you do not see this Volume icon click Start click Control Panel click Sounds Speech and Audio Devices if it is present and then double click Sounds and Audio Devices to open the Sounds and Audio Devices Properties window On the Volume tab place a tick in the Place volume icon in the taskbar tick box Click Apply and then click OK The Volume icon appears in the taskbar 2 Select Options and click Properties 3 In Adjust volume for click Recording 4 In Show the following volume controls place a tick in the Microphone tick box 5 Click OK 6 Click the Advanced button in the Microphone column If you do not see the Advanced button select Options from the Recording Control window and then click Advanced Controls 7 Place a tick in the Alternate Microphone tick box This box may be labelled Mic2 Select or 1 Mic Boost 8 Click Close 9 Click X Close on the upper right corner of the Recording Control window adjusting microphone volume If y
100. pgrading and servicing the pc 103 104 user s guide 4 For the S0000 series replace the expansion cover bracket 1 and screw 2 gt Os w replacing the expansion bracket cover on the S0000 series 5 For both the S0000 and 8000 series complete the procedure described in reassembling the pc on page 104 reassembling the pc 1 Replace the front bezel by following the method appropriate for your PC model e To replace the front bezel on the S0000 series position the chassis in the upright position At an angle align the top of the front bezel with the top slots of the chassis 1 so that the front bezel hooks onto the chassis and then press the bottom end of the bezel to the chassis until it snaps into place 2 replacing the front bezel on the S0000 series e To replace the front bezel on the 8000 series lay the chassis on the side with the open side up Place the front bezel in the correct position Ensure the slots 2 are aligned correctly and rotate the bezel toward the chassis 1 until it snaps into place replacing the front bezel on the 8000 series 2 For either the S0000 or 8000 series place the side access panel in the proper position on the chassis and slide it into place 1 Ensure that the hole for the thumbscrew s align with the hole in the chassis 2 and replace the thumbscrew s replacing the side access panel on the S0000 series upgrading and servicing th
101. programs e Use the Disk Cleanup utility viewing the amount of used and free disk space 1 Click Start on the taskbar 2 Click Control Panel 3 Click Performance and Maintenance if it is present 4 Double click Administrative Tools 5 Double click Computer Management The Computer Management window opens 6 Double click Storage 7 Double click Disk Management Local Information displays for each drive on your PC You may need to scroll the window to the right to see the capacity and free space sizes emptying the recycle bin When you delete a file from the hard disk drive it goes to the Recycle Bin You can retrieve files from the Recycle Bin until you empty it When you empty the Recycle Bin the files are permanently deleted 1 Double click the Recycle Bin icon on your Windows desktop 2 On the File menu click Empty the Recycle Bin to delete all files 3 Click Yes to confirm the deletion uninstalling programs CAUTION Do not uninstall an unfamiliar program If you need it you may not be able to recover it using Application Recovery 1 Click Start 2 Click Control Panel 3 Double click Add or Remove Programs if it is present 4 Click the Change or Remove Programs icon on the left of the screen if it is not already selected 5 Select the program to uninstall 6 Click the Change Remove button and then follow the onscreen instructions taking care of your pc 65 66 user s guide removing desk
102. reated since purchasing this PC Some data files may be difficult to find after the System Recovery so it is best to back up all hard disk drive files before performing a System Recovery e Full System Recovery This recovery function completely erases and reformats the hard disk drive The program performs a full System Recovery to reinstall the operating system programs and drivers from the recovery discs However you must reinstall any software that was not installed on the PC at the factory This includes software that came on CDs included in the PC accessory box and software programs you installed since your purchase NOTE If your PC has a blank or corrupted hard disk drive you will see only the full System Recovery option to run system recovery program using recovery discs 1 If the PC works back up all data files that you want to save onto removable media such as CD RW or diskette Remove the backup CD or diskette you ve made 2 Press the Eject button on the top disc drive and wait for the tray to open Insert Recovery disc 1 and close the tray 3 Turn off the PC e If the PC works Click Start on the taskbar click Turn Off Computer and then click Turn Off Or e Press and hold the On button approximately 5 seconds until the PC turns off 4 Disconnect all peripheral devices from the PC except the monitor the keyboard and the mouse 5 Press the On button to turn on the PC 6 The PC starts the r
103. ressing the Connect button on the wireless receiver and then on the mouse Refer to the documentation that came with your wireless set 74 user s guide keyboard and mouse continued Symptom Problem Solution Optical mouse does not track cursor well The optical sensor uses the pattern of the surface to track the position of the cursor Reflective surfaces grooved surfaces glass or other see through surfaces inhibit the ability of the sensor to track the cursor Place the mouse on a mousepad or white sheet of paper Mouse sensor is dirty Wipe the light sensor lens on the bottom of the mouse with a lintfree cloth not paper Mouse cursor moves too fast The wireless mouse moves the cursor more quickly than a standard mouse Adjust the mouse speed See page 20 memory Symptom Problem Solution Insufficient memory All memory in the PC is being used Close all open programs and then try desired task again message is by open programs and memory is Or displayed needed for a desired task Restart your PC 1 Click the Start button 2 Click Turn Off Computer 3 Select Restart power Symptom Problem Solution PC will not turn on and or start PC is not securely connected to an external power source Ensure that cables connecting the PC to the external power source are plugged in properly Monitor is not connected or is not on Connect the mo
104. rs 5 Follow the onscreen instructions Store the Recovery Tools CD in a safe place system restore WARNING Try System Restore before using the Compaq System Recovery program If software on your hard drive accidentally gets erased or damaged first use the Microsoft System Restore feature in Windows XP to restore the PC system and program settings System Restore returns the PC settings to a selected restore point without affecting user programs or document files For more information type System Restore into the Search box in Help and Support to start system restore 1 Close all open programs 2 Click the Start button 3 Choose All Programs 4 Choose Accessories 5 Choose System Tools 6 Click System Restore Follow the onscreen instructions using application recovery and system recovery 81 82 user s guide application recovery NOTE Not all models include the Application Recovery program Perform steps 3 through 5 of the following procedure If Compaq Application Recovery appears in the folder your PC includes the program If an individual factory installed application or driver accidentally gets erased or damaged you can reinstall the software using the Compaq Application Recovery program select models NOTE Do not use the Application Recovery program to reinstall software programs that came on CDs or DVDs included in the PC box Reinstall these programs directly from the CDs or DVD
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106. s to start application recovery 1 Close all applications and folders 2 Uninstall the existing damaged application see uninstalling programs on page 65 3 Click Start on the taskbar 4 Choose All Programs 5 Choose PC Help amp Tools 6 Click Compaq Application Recovery and then click Yes 7 Click Application Installation or Driver Installation and then click Next 8 Select the driver or application program to install and then click Install 9 Follow the onscreen instructions 10 Repeat steps 7 through 9 to install other drivers or applications 11 When you have finished recovering applications or drivers close the Application Recovery program Then click Start click Turn Off Computer and click Restart to restart the PC WARNING Do not skip this last step You must restart the PC when you are finished recovering applications or drivers system recovery When other methods of repairing your system software like System Restore or Application Recovery fail you may want to use the Compaq System Recovery program as a last resort to reinstall the software When necessary you can reinstall the operating system and the application software that was originally installed on the PC at the factory by using the System Recovery program WARNING The Compaq System Recovery program will delete any data or programs that you installed after purchase Be sure to back up any data that you want to keep onto a remova
107. s you need to reassemble the adapter around the diskette drive The S0000 series does not need an adapter 1 Lower the diskette drive into the adapter 1 Ensure that the holes are aligned and replace the screws 2 that secure the diskette drive to the adapter 2 Press inward on each side of the bracket brace 3 and lower the bracket until it snaps into place over the diskette drive Ensure that the guide screws 4 are installed in the adapter 3 Return to replacing or adding a drive on page 95 and begin with step 1 replacing the diskette drive adapter on the 8000 series upgrading or replacing memory Your PC comes with random access memory RAM which temporarily stores data and instructions on your PC You can install memory expansion modules in the memory expansion slots in the PC The procedures for upgrading or replacing these modules are the same for the S0000 and 8000 series removing a memory module CAUTION When handling a memory module be careful not to touch any of the contacts Doing so may damage the module 1 Complete the procedure described in preparing the pc on page 88 but do not remove the front bezel 2 Locate the memory module inside your PC See the following illustration for the location of the memory modules 1 memory slots 2 and release latches 3 on the system board locating the memory module NOTE The location and number of memory modules may vary slightly
108. s data CDs and DVDs and records burns files to DVD RW DVD R CD R and CD RW discs NOTE There are two types of DVD discs DVD RW R and DVD R RW DVD R and DVD RW discs do not work in the DVD Writer drive For steps to view a movie see playing dvd movies with the intervideo windvd player on page 52 The guide for this drive is printed and included in the PC box select models A S video cable B Back of PC C S video socket using a tv as a monitor Your PC may have TV out select models only capability which means you can connect it to a television to view the computer image on a TV screen With the TV out feature you can view the computer image watch DVD movies if you have a DVD player or play games on your TV cables you may need To connect a TV to the PC you may need a video cable and an audio cable not provided purchase separately The type of video cable you need depends on your TV e If your TV has an S video socket you need an S video cable e If your TV has a composite video socket you need a composite video cable and depending on the sockets on the back of your PC you may also need an S video adapter cable connecting to a tv set To use your TV as a PC screen 1 Turn off the PC 2 Connect the TV cable using one of the following arrangements depending on the connection socket on your TV e If your TV has an S video socket connect an S video cable from the S video In socket
109. s model A WARNING Beware of sharp edges inside the chassis removing the pc access panel on the 8000 series upgrading and servicing the pc 89 90 user s guide 8 Remove the front bezel by following the appropriate method for your PC model e To remove the front bezel from the S0000 series model gently pry the top section 1 of the bezel away from the chassis On the inside of the front bezel press the centre two tabs not the bottom tabs to release the bezel and then pull it from the chassis 2 removing the front bezel from the S0000 series e To remove the front bezel from the 8000 series push up on the two release tabs 1 and then rotate the front bezel away from the chassis to release it 2 removing the front bezel from the 8000 series Optical drive may be a CD ROM CD RW DVD ROM or DVD RW R drive Second optical drive may be a DVD ROM DVD RW R CD ROM CD RW drive or 7 In 1 memory card reader select models only Diskette floppy drive Hard disk drive removing or upgrading a drive Depending on your PC configuration you may have up to four of the following storage drives in your PC e CD ROM or CD RW drive e DVD ROM or DVD RW R drive e Hard disk drive e Diskette drive e 7 In 1 memory card reader select models only You need a screwdriver to replace any of the drives VN CAUTION Back up your personal files on the hard disk drive to an external storage
110. s on the back or front of the PC Refer to pc back on page 5 or pc front on page 7 for the location of the connectors 1 Turn off the PC and the speakers 2 Connect the three audio cable plugs from the speaker system to the connectors on the back of the PC See the following table 3 Turn on the PC 4 Turn on the speaker system Connect speaker plugs for To PC Connector 4 4 1 6 5 1 connector icon 2 Speaker Speaker Speaker Mode Mode Mode Front speakers Front speakers Front speakers Audio Out gt lime green v OUT Not used for Rear speakers Rear speakers Audio In blue gt speakers a IN Not used for Not used for Centre Mic 1 pink gt speakers speakers subwoofer A speakers Configure the audio output for the multi channel speaker system by performing the following procedure configuring the multi channel sound manager 1 Click Start on the taskbar 2 Choose All Programs 3 Choose Music 4 Click Multi channel Sound Manager and then click Multi channel Sound Manager again The Audio Configuration window opens NOTE If you do not see the Speaker Configuration tab your PC does not have the multi channel capability However it still has two channel stereo output 5 Click the Speaker Configuration tab 6 Select the option describing the number of speakers in your system for example 6 5 1 speaker mode You can click the Speaker Test tab and then clic
111. s protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorised by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorised by Macrovision Corporation Reverse engineering or disassembly is prohibited Apparatus Claims of U S Patent Nos 4 631 603 4 577 216 4 819 098 and 4 907 093 licensed for limited viewing uses only Other brand or product names are trademarks of their respective holders HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by national copyright law table of contents finding answers to commonly asked questions cccccccccccsssssceee I safety information Gast sca Uesct an tatls te utchs tooataein lela nda neaM ts a tohdst adda aces eaatcan se 2 setting up your pe CO OOOOOO COOOL OOOOOOO OOOO OOOOOOOOOOO OOOO OS OOOOO OOOO OE OOOOO OOOO OO OOOOOOOEOOS 3 putting your pc together 125i cxcsauelsbelisahinepee sowie dap hater evade dude iyetsiglncdeaeeommncdig 3 sdfety and COMMON etesse e en e EEE EE Pant Gomi Pa teronealestentot apn 4 PG 07810 PEE AA AEN S 5 pefo ene a a e ea Ae xt A SAES 7 connecting the modem 5 15 seta tciud betel cass Padapherasa daha snapsardeiuaheetelsedonmreuecastedty 7 upgrading your 56k modem se auseciiols ac
112. sible To remove a CD or DVD 1 With the PC turned on open the disc tray by pressing the Eject button NOTE You cannot eject the disc tray when the PC is off 2 Holding on to the disc edges or centre hole only lift the CD or DVD out of the tray 3 Place the disc in its case 4 Close the disc tray by gently pushing the tray into the PC working with sound pictures and video 49 50 user s guide using the combo drive The combination drive is available on select models only It combines the functions of two drives into one Eithera DVD RW R drive dvd writer and a CD RW drive ora DVD ROM drive and a CD RW drive using the diskette floppy drive The diskette floppy drive is available on select model PCs If your PC does not already have a diskette drive you cannot add one to the PC chassis as an internal drive Instead purchase an external USB diskette drive or other external storage device to suit your needs If your PC has a diskette floppy drive select models only you can use a 3 5 diskette floppy disk to store files 1 Insert the diskette with the round metal disk facing down and the arrow on the top pointing into the drive 2 Gently push the diskette into the drive until it locks in place 3 You can copy files from or to the diskette Refer to the Windows Explorer section of Windows Help for instructions on copying files to and from a diskette 4 When you are ready to remove the diskette ch
113. t about 31 browser programs 33 browsing the Web 34 connecting to 7 31 Easy Internet Sign up 33 finding an ISP 32 keyboard button 27 restricting content 34 searching the 34 signing up with an ISP 32 Internet connection high speed 9 Internet Service Provider ISP defined 31 InterVideo WinDVD Player using 52 K keyboard customizing buttons 29 features 21 22 indicators 25 troubleshooting 74 using 20 wireless 23 keyboard keys alphanumeric 23 arrow 24 edit 24 function keys 24 numeric 25 language selecting for dual language Video CD 55 latch drive bracket 93 LEDs defined 22 logging off 16 M manuals online 39 memory installation 99 location 99 removing 99 memory card reader card types 45 microphone adjusting volume 44 using 44 using with multi channel speakers 45 Microsoft Recovery Console utility 81 Microsoft XP Help 40 modem setting up 7 V 92 9 monitor 10 changing resolution 29 changing where desktop displays 29 selecting 29 troubleshooting 70 mouse autoscroll feature 19 buttons 19 double click 19 lef handed 20 panning feature 20 pointer speed adjusting 20 scrolling 19 troubleshooting 74 using 18 wireless 18 MPEG video playing 54 Multi channel Sound Manager 41 42 multi channel speakers connecting 42 selecting 43 using a microphone 45 music Help in MusicMatch Jukebox 51 Help in Windows Media Player 52 58 keyboard button 26
114. that secure the drive to the drive adapter Lift the diskette drive out of the drive adapter 3 by sliding the drive back and then up Ensure that the guide screws 4 left and right sides are left in the drive adapter You are finished with the task of removing the drive removing a diskette drive from the drive adapter on the 8000 series 7 For the S0000 series 7 In 1 memory card reader remove the reader from the drive bay adapter if the adapter is not included with your replacement reader Remove the two screws left and right sides that secure the reader to the adapter Lift the reader out of the adapter by sliding the reader back and then up You are finished with the task of removing the reader removing a 7 In 1 memory card reader from the drive bay adapter on the S0000 series upgrading and servicing the pc 95 96 user s guide replacing or adding a drive The steps to replace or add a drive are the same for both the S0000 and 8000 series except when you are replacing a diskette drive on the 8000 series or the 7 In 1 memory card reader on the S0000 series If you are replacing a diskette drive on the 8000 series before starting step 1 in the following instructions you need to fit the diskette drive in a diskette drive adapter as described in reassembling the diskette adapter on page 98 If you are replacing a 7 In 1 memory card reader before starting step 1 in the following instructions reassemble the
115. the documentation that came with your wireless set Mouse does not respond to movement or is too slow Mouse connector is not properly plugged into the back of the PC Turn off your PC using the keyboard 1 Press the Ctrl and Esc keys on the keyboard at the same time to display the Start menu 2 Use the up or down arrow key to select Turn Off Computer and then press the Enter key on the keyboard 3 Use the up or down arrow key to select Turn Off and then press the Enter key After the shutdown is complete plug the mouse connector into the back of your PC and turn on your PC Program in use has stopped responding to commands Restart your PC by using the keyboard If possible save any open files and close open applications before restarting Mouse moves only vertically or horizontally Mouse roller ball is dirty Remove roller ball cover from bottom of mouse and clean the ball with a damp lintfree cloth not paper Mouse is damaged Press the Help button on the keyboard to open the Help amp Support Center or refer to the Warranty amp Support Guide to contact Support for replacement details Mouse does not work after installation or is not Mouse is not connected properly Try unplugging and then reconnecting the mouse cable to your PC detected Wireless mouse batteries Replace the two AA alkaline batteries in the mouse then set are low or empty the ID channel by p
116. the drive and then push the diskette in until it stops Diskette drive is damaged Press the Help button on the keyboard to open the Help amp Support Center or refer to the Warranty amp Support Guide to contact Support for replacement details troubleshooting 69 diskette floppy drive select models only continued Symptom Problem Solution Diskette drive cannot save write information to the diskette Diskette is full or the file is too big Use another diskette or compress the file to reduce its size Diskette is write protected Slide the write protection tab to the unlocked position on the diskette File Save command was not properly executed When saving information to the diskette drive verify that you are using the correct drive letter Diskette is damaged Replace the diskette Diskette is not formatted To format the diskette 1 Click Start and then click My Computer 2 Right click the 3 Floppy As icon 3 Select Format 4 Select the desired options and click Start to begin formatting the diskette NOTE If you encounter display monitor problems refer to the documentation that came with your monitor and to the common causes and solutions listed in this table display monitor Symptom Problem Solution Screen is blank and monitor power light is not lit Monitor power cable is not connected to th
117. top icons You can remove most desktop icons by either deleting them or moving them to an unused icons folder CAUTION Do not delete unfamiliar desktop icons Instead follow the steps to move unfamiliar desktop icons to the Unused Desktop Shortcuts folder Delete a desktop icon by right clicking the icon and then selecting Delete To move a desktop icon to the Unused Desktop Shortcuts folder 1 Click Start 2 Click Control Panel 3 Click Appearance and Themes if it is present 4 Double click Display 5 On the Desktop tab click Customise Desktop 6 Under Desktop cleanup click Clean Desktop Now 7 Follow the onscreen instructions Retrieve a desktop icon by opening the Unused Desktop Shortcuts folder on your desktop and dragging the icon onto the desktop cleaning up your hard disk drive As you use your PC and store files the hard disk drive fills up and becomes cluttered affecting performance To manage this delete files you are not using 1 Close all open programs 2 Click Start on the taskbar 3 Click My Computer 4 Right click the hard disk drive you want to clean and click Properties 5 On the General tab click Disk Cleanup 6 Wait for the calculations to complete A CAUTION Do not delete unfamiliar files If in doubt do not delete 7 Select the types of files you want to delete click OK and then click Yes 8 Click OK to close the window troubleshooting Symptom describes the sign or
118. ures the expansion card to the chassis 5 Remove the expansion card from either an S0000 or 8000 series by holding the card at each end and carefully rocking it back and forth until the connectors pull free from the socket Be sure not to scrape the card against the other components removing an expansion card on the S0000 8000 S0000 shown 6 If you are not replacing the old expansion card with a new expansion card reinstall the expansion slot cover to close the open slot Insert the metal slot cover into the opened slot and screw a screw into the top of the cover to secure it in place to install an expansion card 1 If you are replacing or adding a new expansion card in either the S0000 or 8000 series align the edge of the expansion card with the slot on the chassis and gently but firmly press the card straight down into the expansion slot The whole connector should be seated properly in the expansion slot replacing or adding an expansion card on the S0000 8000 S0000 shown e If you have an 8000 series continue to step 2 e If you have an S0000 series skip to step 3 2 For the 8000 series secure the expansion card to the chassis with the slot cover screw 3 For both the S0000 and 8000 series if you have replaced an expansion card store the old card in the anti static packaging that contained your new card e If you have an S0000 series continue to step 4 e If you have an 8000 series skip to step 5 u
119. uring the multi channel sound manager on page 43 to set the audio configuration working with digital images You can connect a digital image source such as a digital camera or a digital video camera directly to the PC or through a docking station Digital picture files you copy or download from the device appear in the My Pictures folder You can copy digital picture files from the memory cards used by digital cameras and other digital imaging devices by using the 7 In 1 memory card reader select models only Refer to about the 7 in 1 memory card reader on page 45 about the 7 in 1 memory card reader Digital cameras and other digital imaging devices use memory cards or media to store digital picture files The optional 7 In 1 memory card reader select models only can read and can write to six types of memory cards and the IBM Microdrive disk drive working with sound pictures and video 45 46 user s guide The card reader is accessible on the front of the PC It has four horizontal card slots which accept the memory cards and the microdrive disk drive Card 4 slot Reader CompactFlash type media Lower left slot CompactFlash type II media Lower left slot IBM Microdrive disk drive Lower left slot Secure Digital SD Memory Card Upper right slot MultiMediaCard MMC Upper right slot Memory Stick MS Memory Card Lower right slot SmartMedia SM Memory Card Upper left slot
120. ute caste tee nate e cuanto 9 setting up the ethernet connection ccccceeeeceeeeeeceeeeeeteeeeeeeeteeeeeteteeeeeeenses 9 turning on your pc for the first time s sssseississeississessresstesrsstsssissessresreeseesea 10 registering YOUR PC cies loses cea cnetoeaee hed a e ot a a a a a 11 toming off the 0 cates ere amen er ere ere ene er een er A 11 standby mod stia E Cada aE e aaea T 12 hibernation mode seeeeeeseeeseisssisssessstrsstrrsttrrttersttessttesttesstrrsssresseet 12 automatic standby or hibernation co6ie12 ccsesistnchstuarrolrberywdaisyaueuialena unis 13 making recovery COs AVaS 2k ys doco canea de dene ce yaieednss eroaateoassencndoveunaaPecadannenhs 14 installing software and hardware devices cccccceececeeeceeeeseeeeteeeenseeeenaes 14 transferring your old pc information and files to your NEW PC eeseeeereeeeees 14 learning the basics sssecsesecsssecsosesoseecossooossossssesossessssessssessssess 15 beginning to use VoursonWare ievciasts sou Settee te eter dweia eins 15 WISTS Hele KIC po nerne aude Genesio E Gon twas eee aes 16 using the start menu fe care ccauics cava seater saree cacrace neinaunaaes dees enlace abana racrrae 16 learning to use your DG ss 4 Suctete Acctuta as wal Syiutdaietes Wanda tee Hated igo econ aes 17 using the all programs MENU ieteh d2 pcdsnntnerccen gd esac daa dadeataduudanaedoededsaeeeeeeens 17 organising your all programs list 1 35 savanae es Hime
121. utton 26 standby mode automatic 13 manual 12 Start button 16 Start menu contents 16 Support messages 37 telephone numbers 39 surface using mouse on 18 System Recovery 83 starting if PC is not responding 84 starting if PC is responding 83 using recovery discs 79 warning 83 when to use 78 System Restore 77 81 system updates 37 T television viewing PC image ona TV 59 terminology for DVD 52 tips 37 transferring information to your new PC 14 troubleshooting 67 turning off PC 11 77 turning on PC first time 10 troubleshooting 67 TV connecting 59 disconnecting 62 TV out 59 cables 59 connecting a TV set 59 disabling TV option 61 viewing PC image on TV 60 U uninstalling software 65 updating system 37 upgrading replacing parts 87 upgrading PC 39 upgrading to V 92 modem features 9 URL defined 32 User button 26 using 7 in 1 memory card reader 45 v V 92 modem 9 Video CD dual language 55 playing 54 viewing onscreen guides 18 virus protection 63 voltage requirements 2 volume adjusting 41 68 adjusting microphone 44 controls 27 show Volume icon on taskbar 42 Volume Control settings window 42 Volume icon show 44 volume displaying icon in taskbar 41 44 index 111 112 user s guide Ww warranty 39 Web See also Internet browser programs 33 page 32 searching the 34 Windows Media Player 51 creating CDs 57 Help 52 58 Windows XP
122. utton on your remote control to select the Video setting not the TV setting 3 Turn on your PC 4 When the Windows desktop appears right click an empty area of the desktop and choose Properties 5 Click the Settings tab 6 Click the Advanced button 7 Click the nView tab if available and in the area nView Display Mode select Clone to view the computer image on your PC monitor and your TV simultaneously NOTE You can view the PC image on just the TV In the area nView Display Mode select Standard Dualview click the Device Settings button choose Select Output Device and then select the TV option 8 Click the OK button and then click OK again 9 When the PC image appears on the TV screen click Yes to keep the setting You have 15 seconds to accept this new setting before it reverts to the previous setting NOTE Some PC models can connect more than one display device CRT monitor flat panel monitor TV etc to the PC You can quickly change where the PC desktop appears by pressing Alt F5 Press the Alt key and the F5 key on the keyboard at the same time Each time you press the Alt F5 key combination the PC desktop appears on the next device If Alt F5 does not work restart the PC and try again disabling the tv option When you want to disconnect the TV from your PC you may need to disable the TV option to return your PC display to its original resolution 1 Right click an empty area of the screen
123. warning message for the type of problem Problem identifies one or more reasons why the symptom may have occurred Solution describes what you should do to try to solve the problem For help on general and miscellaneous problems you may be experiencing with your PC refer to the following pages for possible solutions For more detailed information press the Help button on your keyboard or click Start on the taskbar and select Help and Support To find help for problems with your PC see the table in this section that describes the symptom problem and solution for your situation Look up the description of the symptom or problem and try the solution listed The tables appear in this order Audio CD ROM CD RW DVD ROM or DVD Writer Drive Diskette Floppy Drive Display Monitor Hard Disk Drive Hardware Installation Internet Access Keyboard and Mouse Memory Power Miscellaneous Some of the symptoms listed may not apply to your PC For problems relating specifically to the monitor or printer refer to the equipment documentation troubleshooting 67 audio Symptom Problem Solution No sound is produced Volume is muted Press the Mute button on the keyboard to see if the mute feature is turned on Or 1 Click Start and then click Control Panel 2 Click Sounds Speech and Audio Devices if it is present and then double click Sounds and Audio Devices 3 Click the Mute tick box to remove
124. y make backup copies of your data files And e Prevent damage from voltage spikes by installing a PC surge suppressor between the electrical outlet and the PC power cable using virus protection programs Compaq provides a virus scanning software program to help protect your PC select models only A PC virus can destroy information on the hard disk drive You can get a virus from infected files that you open from e An e mail message or attachment e A file downloaded from the Internet e Adiskette floppy disk e ACD or DVD disc Some viruses affect your PC immediately while others may activate only if you open a certain file or do not delete the file before a certain date New types of viruses are invented all the time The virus scanning software program on your PC has pre set options that make your PC safe After you enable the virus scanning program it checks your PC files for viruses taking care of your pc 63 64 user s guide The virus scanning program manufacturer provides free virus scan updates through your Internet connection for an initial period after your PC purchase You can purchase a subscription service for updates after the initial free period expires You should take the following precautions to protect your PC e Do not open unsolicited e mail from unknown sources e Download files only from sources you feel are safe e Always scan documents for viruses before opening them e Make sure you

Compaq 8000 Series User's Manual

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