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Compaq 228399-373 User's Manual

1. To insert a CD into an optical drive follow these steps 1 Press the Load Eject O button to open the drive door 2 Carefully lift the disc from L the CD case by holding the disc only by the edges to avoid touching the surface 3 Place the disc into the round area of the slot label side facing upward for the desktop configuration If you have chosen the upright configuration place the disc with the label facing outward If the tray contains support tabs carefully slide the disc under the tabs to correctly position it in the tray 4 Press the Load Eject button to close the drive door USING YOUR COMPUTER 3 13 A CD ROM drive reads CDs CD R and CD RW media A DVD ROM drive reads all CD media plus DVD discs When you have finished listening to the CD store the disc in the storage compartment on the front of your computer or in its protective case To adjust the volume refer to Adjusting the Volume in this chapter 4 Did you know If the CD ROM CD RW or DVD ROM drive can t play a disc check to be sure that the disc is inserted with the label face up and properly seated in the drive The DVD ROM drive takes longer to begin Playback because it has to determine the type of media being played 3 14 USING YOUR COMPUTER 1 Press the Load Eject Carefully remove the CD or 3 Press the Load Eject O Store the disc in its Removing a Disc from a Drive button to open th
2. Set up a password Setup a list of Web sites that people who use your computer cannot view Adjust what types of content people who use your computer can view with or without your permission My PRESARIO GETTING STARTED Restricting Internet Content 1 Click the Content tab In the Content Advisor area On the Windows taskbar 1 click Start point to Settings Seeya then Control Panel and then ens Secuiy Content connecions Progiams Advan Internet Tools Content Advisor _ Ratings help you control the Internet conten viewed on this computer click Enable Click Settings and then type your password in the Password box Click a category in the list and then drag the slider to set the limits you want to use Repeat this process for each category you want to limit and then click OK WELCOME TO THE WEB 4 9 My Presario Web Site One of the first places you ll want to visit on the Internet is the My Presario Web site Wwww compaq com mypresario Whatever your interests Compaq has something for everyone entertainment gaming health gt gt gt travel gt gt sports The My Presario Web site has advice for home based businesses and being more productive on your computer as well as basic information for first time Web surfers This Web site also has useful links to the Compaq Store and to sales and support that quic
3. ANAU 228399 373 www compaq com Notice 2001 Compaq Computer Corporation COMPAQ and the Compaq logo Registered in U S Patent and Trademark Office Microsoft and Windows are trademarks of Microsoft Corporation All other product names mentioned herein may be trademarks or registered trademarks of their respective companies Compaq shall not be liable for technical or editorial errors or omissions contained herein The information in this document is subject to change without notice The information in this publication is subject to change without notice and is provided AS IS WITH OUT WARRANTY OF ANY KIND THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT IN NO EVENT SHALL COMPAQ BE LIABLE FOR ANY DIRECT CONSEQUENTIAL INCIDENTAL SPECIAL PUNITIVE OR OTHER DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THE FOREGOING SHALL APPLY REGARDLESS OF THE NEGLIGENCE OR OTHER FAULT OF EITHER PARTY AND REGARDLESS OF WHETHER SUCH LIABILITY SOUNDS IN CONTRACT NEGLIGENCE TORT OR ANY OTHER THEORY OF LEGAL LIABILITY AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY The limited warranties for Compaq products are exclusively set forth in the documentation accompanying such products Nothing herein should be construed as co
4. Click File and point to Format 4 Select the desired options and click Start to begin formatting the diskette ow Call Compaq Technical Support Refer to your Certificate of Warranty for details Display Monitor Problem Monitor power cable is not connected to monitor or wall outlet Monitor is not turned on Monitor connector cable is not properly connected to back of computer Screen saver is enabled Computer is in Sleep mode as shown on the keyboard LED panel If you have a flat panel monitor available on select models you may need a Digital Video Interface and connector Solution Reconnect the power plug on back of monitor and to wall outlet Press the Power button on the front of the monitor Inspect the monitor video connector for bent pins If bent pins do not exist reconnect the monitor connector cable on back of computer Press any key or move mouse to make screen display See Waking Your Computer in the Using Your Computer chapter in this guide Refer to your Certificate of Warranty for details NEED SOME HELP 6 9 Hard Drive Symptom Problem Solution Computer seems to be locked Programme in use has Attempt a normal Windows shutdown If this up stopped responding to fails press the Reset button for four or more commands seconds to turn off the power To restart your computer press the Reset button again Hard drive error message is Part of hard drive
5. See also Refer to the Setting Up Your Computer chapter in this guide for information on how to register for an ISP account 4 2 WELCOME TO THE WEB What Is the Internet The Internet is a network of computers connected using standard telephone lines The Internet is worldwide like the telephone system The Internet stores and transmits documents pictures music and movies provided by computer LL users from all over the world a When information on a particular topic or related topics is gathered in one location on the Internet that s called a Web site What Is a Hyperlink Imagine you re reading a newspaper As you read page 1 it says something like For more details see page 3 column 2 Hyperlinks in a Web site work the same way Use the mouse to click a hyperlink and you can move instantly from page to page Web site to Web site Linking files together is what gives the Web its name weaving and connecting idea to idea all over the world MY PRESARIO GETTING STARTED Internet Connection Web pages are viewed with a Web browser such as Microsoft Internet Explorer A Web browser is a program that lets you view and explore information on the Web Common features of a Web browser include Home page your starting point for exploring the Web Bookmarks favourites a list of Internet addresses you often visit History list a list of Web
6. Click Next Select Program or Document nN A W N Select the program or document you want to assign to the My Program button 6 Click OK to verify your selection 7 Click OK Adjusting the Volume When listening to or viewing a CD or DVD use the following buttons on your keyboard to adjust the volume as needed Press the minus button to decrease the volume gt Press the plus button to increase the volume Press the mute X button to turn off the sound My PRESARIO GETTING STARTED If you re going to be away from your computer but want to leave the power on you can let your computer go to sleep This process allows you to run programmes while your computer goes into a low power state which saves energy However some software such as DVD software actively playing a DVD may prevent the system from going to sleep Tip You can wake your computer by moving the mouse by clicking a mouse button or by pressing any of the keyboard buttons 4 Did you know You can change the amount of time that passes before your computer goes to sleep See the My Presario Learning More CD for instructions My PRESARIO GETTING STARTED Putting Your Computer to Sleep Press the Sleep button on the keyboard and your computer goes to sleep Or your computer will go to sleep automatically if no activity occurs within 20 minutes Waking Your Computer Press the Sl
7. To remove a diskette press the Eject button on the diskette drive A Caution Wait until the diskette drive activity is complete the activity light stops glowing before removing a diskette Removing a diskette when the drive is reading from or writing to the diskette can damage the diskette or the information stored on it UAH eO Note Remove the diskette from the drive before shutting down Microsoft Windows MY PRESARIO GETTING STARTED The CD ROM drive allows you to read data from a CD or listen to a music CD The CD RW drive allows you to read and write data to a disc s for storage and allows you to listen to music or read data CDs The DVD ROM drive allows you to view your favourite movies listen to music or read information from CDs If a CD doesn t play make sure the drive is closed My PRESARIO GETTING STARTED Using the Hard Drive The hard drive stores system files software and data files inside your computer When you install software download files from the Internet receive e mail and attachments or create new files the computer saves them on your hard drive The available storage space is gradually used To regain storage space you can delete files or programmes loaded on your computer or save them on external media such as diskettes CD R or CD RW discs CD ROM CD RW or DVD ROM Drive Note Your computer must be turned on before you can insert or remove a disc
8. cee eee eee 3 16 Inserting a Disk Into the Zip Drive available on select models 0000es 3 17 Removing a Disk from the Zip Drive 3 17 Internet Video Camera ccc cece eee e eee ees 3 18 Using Logitech QuickCam Internet Video Camera 3 18 Chapter 4 Welcome to the Web cccccceececcccee 41 Basic Concepts a serinin naana same w need eanan 4 2 What Is the Internet ccc cee eee eee eee 4 2 WhatlsaHyperlinkt 0cr2ssestedskeitvedasdtdsawege 4 2 Internet Connection cece eee eee e eee 4 3 Connecting with AOL ccc eee eee eee eee 4 3 Web Searches ccc ccc cece AA ence T ERO 4 4 Searching the Web Using AOL 0 4 4 Esmail sai anot a sok atte in sacked a eae NE 4 5 Setting Up Outlook Express E mail 4 5 Typing an E mail Message 0 cece eee 4 5 Understanding E mail Addresses 4 6 Sending an E mail Using Outlook Express 4 7 Content AGVISOT Aaien o ccc cece EA E ERNER 4 8 Reading Your Outlook Express E mail Messages si usisis tak shea ete tacyaslaabadlatds 4 8 Restricting Internet Content 0 4 9 My Presario Web Site 2 iasdai cui dtiieincisiehiuneehe 4 10 Checking Your Registration 00 4 10 My PRESARIO GETTING STARTED CONTENTS iii Chapter 5 Common Tasks cc ccccc cece cece cc escc eee 5 1 Print B
9. STARTED COMMON TASKS 5 1 Print Basics To print one or more pages from a document file or Web page you have to connect your printer and install the necessary software These procedures are detailed in the Setting Up Your Computer chapter in this guide To see what the document will look like when printed select the Print Preview option from the File menu This option is available in most software packages See also For additional information about your printer refer to the manufacturer s documentation 5 2 COMMON TASKS Using the Menu to Print 1 Click File on the menu bar Click Print The Print dialog box is displayed Select the printing options you want gt Confirm the printer you are printing to gt Choose the page range to print e All pages e The current page you are viewing e A range of pages for example type 1 4 gt Confirm the number of copies you want to print gt Select All Odd or Even pages in range Print 2x Printer Name QlGicomawe O Properties Status Default printer Ready Type Compaqw750 Whare LETI I Print to file Comment Page range opies all Number of copies oe 4 C Saul ar Selection Ses GOG Enter page numbers Page ranges separated by commas For example 1 3 5 12 Print what Document x Print fai pages in range x Options L x Cancel Note These options vary depending on th
10. Web casts entertainment news and reviews 3 4 USING YOUR COMPUTER My PRESARIO GETTING STARTED Using Quick Launch Web Buttons You can access your favourite program Web site or document by pressing the Quick Launch Web buttons These are the Help and My Program buttons See also Refer to Preventive No Maintenance on the My 1 Presario Learning More CD for additional information on service and support Description Help takes you to service and support information on the Windows desktop My Program can be programed to launch your favourite software Web site or document Note Buttons and their function may vary by model and region My PRESARIO GETTING STARTED USING YOUR COMPUTER 3 5 After you assign the My Program button settings pressing the button automatically opens your selected software Web site or document See also Instructions for reassigning this button are found on the My Presario Learning More CD The Volume Control buttons allow you to control the volume of your computer Or if you want silence press the Mute button It s that simple Tip You can also adjust the volume by clicking the Speaker icon located in the system tray at the bottom right corner of the Windows taskbar 3 6 USING YOUR COMPUTER Assigning the My Program Button 1 Press the My Program button A window opens Select a program or Web site J
11. complete the following steps You may wish to purchase 1 Close all open programs 2 From the Windows taskbar click Start point to Settings el The installation process automatically begins when How you insert the CD in the disc drive If it doesn t refer to the documentation that came Pi with the software If no 4 Click Install 5 Insert the CD or diskette into E the proper drive and click i i Next Microsoft Windows will find the CD or diskette and begin the installation process Why ord i with the installation contact the software manufacturer P The first column lists major topics It explains what the topic is and why it is important to you This column also lists important warnings and useful tips and it directs you to additional reference materials The second column explains how to perform a procedure It contains step by step instructions The third column uses graphics to help you visualise the task and to validate what you are doing as you do it Detailed graphics may span both columns My PRESARIO GETTING STARTED Symbols and Graphics Used Warnings and cautions are displayed to protect you from injury your equipment from damage and your files from data loss My PRESARIO GETTING STARTED The following words and symbols have special meaning in this guide and the CD documentation 4 Did you know Tip See also Failu
12. has Run the Windows Maintenance Wizard to repair displayed failed the drive 1 From the Windows taskbar click the Start button 2 Point to Programmes then Accessories then System Tools and then click Maintenance Wizard 3 Select Perform maintenance now 4 Click OK Hard drive fault protection error Part of hard drive has Call Compaq Technical Support Refer to your message is displayed potential to fail or Certificate of Warranty for details could already have failed 6 10 NEED SOME HELP My PRESARIO GETTING STARTED Symptom Cannot connect to the Internet Cannot automatically launch Internet programmes Internet takes too long to download Web sites My PRESARIO GETTING STARTED Internet Access Problem Internet Service Provider ISP account is not set up properly Modem is not set up properly Web browser is not set up properly You must log in to your ISP before some programmes will start Modem is not set up properly Solution Verify Internet settings or contact your ISP for assistance Reconnect the modem verifying the following connections telephone line to telephone for external phone sets and telephone line to wall jack from computer to wall Verify that the Web browser is installed and set up to work with your ISP Log in to your ISP and launch the desired programme Verify that correct modem speed and COM port are selected Ts 2 Click Start and point
13. insert a Zip disk 1 Hold the Zip disk label side facing up and gently push the disk into the Zip drive until you hear it snap into place 2 Right click the Start button and select Explore 3 Browse in Windows Explorer to locate the Zip drive which shows the Zip drive 7 icon 4 Move or copy files to and from the Zip drive as needed Removing a Disk from the Zip Drive 1 Press the Disk Eject button to eject the disk IL le 2 Store the Zip disk in its protective case Note If you leave a Zip disk in the drive when you turn off your computer the disk will automatically eject USING YOUR COMPUTER 3 17 Internet Video Camera The Logitech QuickCam Express Internet video camera provides many useful features Captures images at the touch of a button Sends photo and video e mail as easily as text gt Allows video chatting for a face to face get together with far away friends and family gt Allows you to save print or send a video image over the Internet with easy to use software gt Quickly creates a personal video Has one click Web camming which lets you put the special events in your life online 3 18 USING YOUR COMPUTER Using Logitech QuickCam Internet Video Camera available on select models The Logitech camera installs within minutes Refer to the Logitech documentation packed with the camera for detailed operati
14. personal listening pleasure Audio in Port an advanced feature that lets you quickly connect your favourite digital MP3 player or any portable audio device and play audio directly through the speakers Note The speakers receive power from the monitor even when the monitor power is off This allows your portable music player to be played without turning on your computer Did you know USING YOUR COMPUTER 3 11 Diskette Hard Drive CD ROM CD RW DVD ROM and Zip Drives Your computer may have one or more drives depending on the model you purchased Diskette drive Hard drive CD ROM drive CD RW drive DVD ROM drive 4 4 4 44 4 Zip drive Each drive has different size capacities for storing information The diskette drive uses a diskette to store files Once information is copied onto a diskette it remains there until you delete or overwrite it The other drives are discussed on the following pages 3 12 USING YOUR COMPUTER The Diskette Drive The diskette drive uses a diskette to store files After information is copied onto a diskette it remains there until you delete or overwrite it 1 Hold a diskette with the label facing to the right if you have chosen the upright configuration Hold a diskette upward if you have chosen the desktop configuration Ensure the diskette is pointing toward the drive as shown in the illustration then gently push the diskette into the drive 2
15. sites you have visited t See also The My Presario Learning More CD has more information on Web browsers e mail and news reader settings Note AOL is available in selected countries only MY PRESARIO GETTING STARTED Connecting with AOL If you have chosen AOL as your ISP and completed Setting the Internet Buttons to AOL press the Instant Internet button to access the AOL home page Screen varies with version of AOL America Online brought to you by Compaq File Edt Window Sign Off Help 2 s 42 SS c amp we ROSS Read Write MailCenter Print My Files MyAOL Favorites Intemet Channels ple Quotes Compaq a b Q Jee Search words Keywords or Web Addresses here Welcome Qeloser 12 AMEE O We TopNews aaa Today on AOL Judge Dismisses Healing Spirit Spirituality Better Health Asylum Lawsuit for Plus Get Today s Alternative Medicine Tip Elian History Buffs Know What Year This Is Have a Tax Question Ask the Experts Find It on AOL How to Play Digital Music Mail Center Shhhh for AOL Members Only Get the scoop on Insider Saving Save over WELCOME TO THE WEB 4 3 Web Searches One way to find what you re looking for on the Web is to use a search engine your personal guide to the Web A search engine takes information that is scattered on Web sites all around the world and lists it for easy viewing and printing Note AOL is avail
16. that sold you the computer Keep the warranty in a safe place for future reference Replacing Parts The Easy Access design of your Internet PC allows you to access internal components in most cases without using any tools My Presario Learning More CD describes procedures for upgrading and replacing computer components If you experience a problem and you are unable to resolve the issue after referring to this guide and the My Presario Learning More CD contact Technical Support If a replacement part is needed the technician will send the replacement part along with illustrated instructions for removing the factory installed part and replacing it Upgrading Your Computer Expand your Presario performance with upgrades like memory and additional peripherals such as digital cameras and printers To learn more visit the online store at www compaq com My PRESARIO GETTING STARTED Safety Your computer is an electrical device Treat it with care to avoid personal injury and damage to the equipment To reduce the risk of electric shock and damage to the equipment read the Safety and Comfort guide on the My Presario Learning More CD before performing any procedures involving the internal components of your computer 4 Did you know During an electrical storm disconnect your computer and all peripherals from the power source After shutting down your computer turn off the power button on the sur
17. with your favourite music tracks and MP3 WMA files Data Create a data CD to store data such as files or folders from the hard disk This feature is useful for backing up important files or sharing data with other people Direct CD Write files directly to a CD R CD RW just like you copy files to a disk drive Drag and drop files from one drive to another in Microsoft Explorer without accessing Easy CD Creator CD Copier Create entire copy of a CD or a back up of data files Jewel Case Make custom jewel case inserts and CD labels to indicate Creator the title and contents of a CD labels are sold separately Note There is an extensive online Help built into the software To view online Help you must load Adobe Acrobat Reader from the My Presario Learning More CD My PRESARIO GETTING STARTED The Zip drive makes organising copying storing and transporting large files easy The Zip drive uses a Zip disk which gives you more storage space than a diskette A Zip disk offers extra space for the following types of tasks Storing files from the Internet Backing up files from the hard drive Storing games Saving school or class projects Saving family files and budget records Creating a multimedia library with image sound and video files My PRESARIO GETTING STARTED Inserting a Disk Into the Zip Drive available on select models Note Your computer must be turned on before you can
18. 3 7 volume 3 6 buttons Back 3 14 Eject 3 14 Forward 3 14 Play Pause 3 14 Stop 3 14 C cable speaker 2 3 creating 3 16 recovery 6 3 INDEX 1 CD drive 2 2 CD DVD ROM cleaning 6 6 Windows does not detect driver 6 6 CD DVD ROM Control buttons 3 3 Eject Load 3 3 Fast Forward Next Track 3 3 Play Pause 3 3 Rewind Previous Track 3 3 Stop 3 3 CD DVD ROM drive 2 2 inserting a CD or DVD 3 14 CD ROM drive 2 2 location illustrated 2 2 removing a disc 3 14 CD RW drive backup disc 3 16 CDs inserting into drive 3 13 playing audio CD 3 14 Compaq registration 2 3 Web site 1 4 Compaq Support 6 4 components described and illustrated 2 2 computer problems 6 4 Content Advisor 4 9 password 4 9 D digital audio files 5 3 wma 5 3 MP3 5 3 disk error 6 7 diskette disk error 6 7 drive failure 6 7 inserting into drive illustrated 3 12 printer set up 2 5 2 INDEX reformatting 6 7 removing from drive 3 12 diskette drive location illustrated 2 2 double click 3 9 downloading software 5 6 drive CD 3 12 CD ROM 3 13 CD RW 3 12 3 13 diskette 3 12 DVD 3 12 DVD ROM 2 2 3 13 hard drive 3 12 Zip 3 12 3 17 DVD ROM playing a movie 3 15 E electronic documents defined 1 3 e mail address criteria 4 6 Close button 4 8 defined 4 5 delete key 4 8 extensions 4 6 Hotmail 4 5 Inbox 4 8 message window 4 7 Message New Message 4 7 New Mail 4 7 Outlook Express 4 5 reading 4 8 receiving 4 6 4 8 Send a
19. Solution The Symptom line describes the symptom or warning for the type of problem you are having The Problem column identifies one or more reasons why the symptom may have occurred The Solution column describes what you should do to try to fix the problem Note Some of the symptoms listed for certain troubleshooting problems will not apply to your computer For specific problems relating to the monitor or printer refer to the documentation that came with the equipment Audio Problem Speaker cables are not properly connected Volume has been muted Computer is in Sleep mode This mode is identified when the Power Status light on your Internet keyboard is lit in amber Solution Shut down your computer using the normal shutdown procedure Reconnect the speakers Refer to the Quick Set Up poster for instructions On the Windows taskbar click the Volume icon and clear the Mute check box See Waking Your Computer in the chapter Using Your Computer in this guide NEED SOME HELP 6 5 CD ROM CD RW or DVD ROM Symptom Problem Solution CD ROM CD RW or DVD ROM CD has been inserted Reinsert the CD with the label facing the proper drive cannot read a disc or upside down direction takes too long to start The DVD ROM drive Wait at least 30 seconds to let the DVD ROM will take longer to start drive determine the type of media being played because it has to If the disc still does not start r
20. a Desktop PC or Slim Tower PC whichever suits your needs This chapter introduces you to the internal and external features of your computer It also walks you through the process of registering your computer and setting up an Internet Service Provider ISP account The remaining chapters of this guide show you how easy it is to use your Compaq Presario Note Illustrations and features shown may differ slightly from your Computer All descriptions in this reference refers to the tower position SETTING UP YOUR COMPUTER 2 1 Your Computer at a Glance Before you begin you ll want to become familiar with the components of your Compaq Presario r Some components such as the keyboard and mouse have color coded connectors that match the ports on the back of your computer 2 2 SETTING UP YOUR COMPUTER What s in Front Power On button CD ROM CD RW or DVD ROM drive Disk drive Two universal serial bus USB ports for connecting peripheral devices such as gamepads joysticks and video cameras o What s in Back Modem port for connecting to a phone line Microphone port Audio In Audio Out Monitor port Serial port for connecting a serial device such as a printer PS2 ports for connecting a keyboard or mouse A C Power port USB ports for connecting an Internet keyboard mouse or other USB device Parallel port for connecting a peripheral device such as a print
21. able in selected countries only 4 4 WELCOME TO THE WEB Searching the Web Using AOL 1 Complete the Setting the Internet Buttons to AOL procedure Press the Search button on the Internet keyboard The AOL search page is displayed America Online brought to you by Compaq File Edit Window Sign Off Help w YY ge 2 Ss A me fer A Rees Read Write MailCenter Print My Files MyAOL Favorites Intemet Channels Peon Quotes Perks Compaq lt 4 an a http aolsearch eol com Search AOL Search Home Enter sear low and then click Search AoLsearch m en Search Options Help White Pages Yellow Pages Jobs Downloads Shopping Home Pad Stock Quotes Classifieds Message Boards Government Guide News Kids Enter a keyword in the Search box Click the Search button The search engine displays a list of Web pages containing your keyword My PRESARIO GETTING STARTED E mail E mail electronic mail is very similar to the mail the postal carrier delivers to your home or office except much faster You can send letters pictures postcards even music and video clips to friends family and co workers in an instant Outlook Express is an e mail program that comes with your computer Other e mail programs include AOL and Hotmail Tip If you receive an error message saying that your e mail was undeliverable Setting Up Outlook Express E mai
22. al port illustrated 2 2 service and support 6 4 sleep mode 3 7 6 9 customising 3 7 software installing downloaded files 5 6 speakers Audio In port 3 11 cassette player 3 11 CD player 3 11 MP3 player 3 11 turning on 3 11 volume control 3 11 My PRESARIO GETTING STARTED start up disk 6 14 status lights caps lock 3 8 e mail 3 8 number lock 3 8 scroll lock 3 8 sleep 3 8 surge protector 1 5 2 3 system files 6 14 T Tip notices defined 1 3 U USB port illustrated 2 2 V video camera 3 18 volume adjusting 3 6 W waking your computer 3 7 Warning notices defined 1 3 warranty 1 4 Web See also Internet accessing favourite sites 3 5 browser 4 3 Compaq Store site 4 10 downloading files 5 6 My Presario site 4 10 site 4 2 World Wide Web See also Internet INDEX 5 Z Zip drive or Zip disk inserting a disk 3 17 removing 3 17 removing a disk 3 17 6 INDEX My PRESARIO GSTTING STARTED
23. anything to the left is the user name For example Iaf iohndoe compaq net a 7 E mail extensions identify the type of server where an organisation resides Some of the most common e mail extensions and their descriptions are as follows Extension org com net edu gov mil Description organisation commercial commercial education government agencies military 4 6 WELCOME TO THE WEB User Name Server Name MY PRESARIO GETTING STARTED Sending an E mail Using Outlook Express Now that you ve connected 1 Press the Instant E mail DA to an ISP set up Outlook button on the Internet Express and have an keyboard Internet address it s time to write your first e mail Acton Heb a SB O X eeeh yrei toad GM Fawerd G Send and Reseive ZPP poroenice C 2 Click the New Mail Message icon message 3 Type the recipient s e mail A address in the To box N Tip Ele Edt View Inset Format Tools TEES 4 Type the subject of your Orsz aa zla 7 7 E mail addresses are written yP J y Sed Oe Coy Pee mde cheek Seea p o message in the Subject Q a Jienedoe servename com in a very specific way Be sure box face the e mail address you enter se Oo Fe TimesNewRonan zj pz amp B Z u A i contains no spaces and has a 5 Type your message in the ETETEA period after the server name message window Sesam
24. asics ete peti boaus Leh Pee ewe oe 5 2 Using the Menu to Print cece e eee 5 2 Digital Audio Files io osdeP sede seaaddeenis viwads saesees 5 3 Playing Digital Audio Files 00 5 3 GAMES asar aaa KARE oe et TARR TANAR ATARSIN 5 4 Playing Preinstalled Games on Your Computer 5 4 SoftWare muus a E AE E oases e AORA EEO 5 5 Installing Software from a CD DVD or Diskette 5 5 Installing Software Downloaded from the Internet 5 6 Chapter 6 Need Some Help ccccccccccccccccccee 6 1 Helpful Hints cers ans ae re tates eat ee eee CR 6 2 Entering BIOS CMOS Setup e eee eee 6 2 QuickRestore CD 0 ccc cece ee eee tne enees 6 3 Using the QuickRestore CD 0008 6 3 Compaq Support s serere iirin niied eee eee eee eee eee 6 4 Troubleshooting me iaus ense teats cium edeuege ctacest 6 5 Audi a chs oo aed saat coin a e a E naa SAS Hoe ee 6 5 CD ROM CD RW or DVD ROM 0000 6 6 Diskette Drive 0 ccc cece cece eee eee 6 7 Display Monitor siysaeiende tenn vie gX uaseeaonsaee 6 9 Hard DIVE cAaw esas cava taairedatidaatny predate 6 10 Internet ACCESS ieee eee eee ee ener ee eens 6 11 Keyboard and Scroll Mouse eee eee 6 12 MOETIOTY 9 554 00s a vanes Riedy Rkeenladaweenaswa ees 6 13 POWET wing get itaeoiidewd a aa Sei ca weed Bs 6 14 Index iv CONTENTS My PRESARIO GETTING STARTED Introduction In Th
25. ay Note Button functions may vary by model and by region vary No Description Search accesses a Web site that helps you locate news and Did you know information on the Internet Search for topics including news and Until you set up your Internet information shopping images music and video Service Provider ISP each Activity launches your favourite Internet Zone activity The default Internet button takes you to a brings you to your Community centre a vibrant online community window that guides you experience with chat sessions discussion boards clubs home through the ISP set up pages photo albums and more process E mail provides one touch access for sending and reading your e mail Instant Internet provides your daily start point to the Internet It Refer to the Setting Up Your connects you to a Web page filled with local weather news sports Computer Shaner m dis and financial information guide for detailed information My Presario is your instant connection to Compaq for getting the on setting up your ISP most out of your computer and the Internet Learn about the top Internet Zones or adventure into your favourite Activity centres to get creative using the Web _ Retail Central provides an instant connection to your computer store and a variety of leading consumer companies Entertainment is your online scoop on the world of entertainment featuring music downloads streaming video
26. ck the Startup tab and clear the check box es for any unnecessary programmes Close one or more programmes and restart Windows to recover memory If the error message is displayed again repeat the preceding steps and close one or more programmes My PRESARIO GETTING STARTED NEED SOME HELP 6 13 Symptom Computer will not turn on Illegal Operation has Occurred error message is displayed Computer will not start 6 14 NEED SOME HELP Power Problem Line voltage selection switch is not in the proper position for your region 115V 230V Wall outlet is bad Software being used is not Microsoft certified for your version of Windows Configuration files are corrupt System files may have been damaged You will need to insert a start up disk or Windows Start Up disk to restart your computer Wrong memory modules were used in upgrade or memory modules were installed in the wrong location Hard drive has been damaged Solution Set the line voltage selection switch to the correct setting for your region or call Compaq Technical Support for assistance Refer to your Certificate of Warranty for details Test the outlet by connecting a different electrical device to outlet Verify that the software is certified by Microsoft for your version of Windows see programme packaging for this information If possible save all data close all programmes and restart your computer If the err
27. cumentation that came with your equipment 6 2 NEED SOME HELP If you encounter problems with your computer monitor or software review the following check list before taking further action Check that the computer and monitor are plugged into a working electrical outlet Check to see that the computer is turned on and the power light 4 located on the front of the computer is on Check to see that the monitor is turned on and the power light on the front of the monitor is on Turn up the brightness and contrast controls of the monitor if the screen is dim Check all cable connections for loose or incorrect connections Remove the diskette from the diskette drive before turning on your computer Run Windows Diagnostics to determine and repair minor problems Refer to the My Presario Learning More CD for instructions Entering BIOS CMOS Setup If you need to enter the BIOS setup very soon after your computer powers on press the F10 key on most models this is when the cursor is blinking in the upper right corner of the display with the word COMPAQ displayed in red on a black background A Caution The BIOS setup is for advanced users Be careful when changing the BIOS Setup If you make a change to this setup you may disable some of your computer s functionality My PRESARIO GETTING STARTED QuickRestore Using the QuickRestore CD CD Restarting your computer with the QuickRestore CD in the drive
28. displays the following menu The QuickRestore CD can reinstall the software to the state it was in when you Compaq QuickRestore Menu purchased the computer Emergency Diskette Save Diskette for future use if V indows will not start You also have the option of 2 User Backup restoring your computer to User Backup will back up the contents of your C drive 3 User Restore the way it was when you performed the last User Restores the information from your last User Backup 4 Factory Restore Backup Returns your computer to its original factory condition Exit aire User Backup creates USER PQI files These files are read only you cannot The Emergency Diskette option creates a recovery diskette edit their contents which stores the software option information that came with your computer This diskette is necessary if you ever need to restore your computer to the condition it was in when you first unpacked it i Eig ouRnoNe gt The User Backup option creates a backup of the current Everything added to the drive Windows configuration and saves it on a separate partition since the last User Backup on your hard drive The backup is stored in USER PQI files will be lost after you perform f a User Restore The User Restore option extracts the data in the USER PQI files from the D drive and restores the desktop to the settings that existed at the time of your last User Backup The Factory Restore option r
29. e drive door the DVD from the drive button on the front of the drive to close the door protective case Playing an Audio CD Eject button to open the drive door Place the disc into the round area of the slot label side facing upward for desktop configuration Hold the disc with label facing outward for the upright position If the tray contains support tabs carefully slide the disc under the tabs to correctly position it in the tray 2 Press Load Eject button to close the drive door 3 If after a few seconds the disc does not automatically start playing press the Play Pause button on the keyboard 4 Perform the following tasks using your Internet keyboard as needed gt Click the Pause button to pause play Click the Forward and Back buttons to skip tracks Click the Stop button to stop playing the CD gt Press the Eject button on the drive to remove the disc My PRESARIO GETTING STARTED Playing a DVD ROM Movie You can only play a DVD 1 For best performance close all running programmes before movie from a DVD ROM inserting a DVD movie and insert the DVD into the drive When you are DVD ROM drive Playback begins automatically finished watching a movie store the DVD in its protective case 2 If playback does not begin automatically click the Start button on the Windows taskbar 3 Point to Programmes and then Compaq DVD Express 4 Choose Compaq DVD Player and then cl
30. e location on the hard drive where the files will be stored Also be sure that you have enough disk space available After the download is complete terminate your Internet connection 2 xj Add Remove Programs Properties Install Uninstall Windows Setup Startup Disk To install a drive click 27 Close all other open programmes e PePPe aseak tom the list g From the Windows taskbar click Start point to Settings and then click Control Panel Double click the Add Remove Programmes E icon This window displays Click Install A window displays Click Next The Run Installation Programme window displays SS hl Local Disk C Jj 04m compag E cpare 2 cpas E My Documents E My Music E Program Fies x Setup exe or Install exe file for the downloaded software Click Open to begin the installation process My PRESARIO GETTING STARTED Need Some Help In This Chapter This chapter provides information on how to identify and fix common problems that may occur with your computer Without contacting a technician you can easily diagnose and fix many Helpful Hints 6 2 computer problems on your own QuickRestore CD 6 3 Compaq Support 6 4 Troubleshooting 6 5 MY PRESARIO GETTING STARTED NEED SOME HELP 6 1 Helpful Hints See also For additional troubleshooting information relating to your printer or monitor see the do
31. e printer installed 4 Click OK MY PRESARIO GETTING STARTED Digital Audio Files In addition to music CDs your computer can play digital audio files such as music downloaded from the Internet You can download MP3 files and play them using Audio Manager software available on select models My PRESARIO GETTING STARTED Playing Digital Audio Files 1 From the Windows taskbar click the Start button 2 Point to programmes and then select the Audio Manager programme The Audio Manager is displayed 3 Follow the on screen instructions for creating and playing a playlist For help on specific functions press the F1 key or choose Help Topics from the Help menu COMMON TASKS 5 3 Games Your new Internet PC is not only a powerful tool for surfing the Internet and running software it can also allow you to play games Your computer came with several Windows games preinstalled and many more are available for purchase or by downloading from the Internet You can play games online with other players from all over the world Before purchasing a game check the computer requirements listed on the outside of the game box to make sure that your computer is configured correctly for the game you want to buy 4 Did you know You should always use the same disc drive CD ROM or DVD ROM that you used to install the game when you play the game If you experience problems installing or p
32. ead the other determine the type of solutions listed in this topic media being played such as audio or video CD or DVD disc is dirty Clean CD or DVD with a CD cleaning kit which is available in most computer stores Windows does not 1 detect CD ROM or DVD ROM driver On the Windows taskbar click Start point to Settings and then click Control Panel The Control Panel window is displayed Double click the System amp icon The System Properties dialog box is displayed Click the Device Manager tab Click the plus sign next to the CD or DVD drive and select the installed driver Click the Remove button and click OK twice Restart your computer and let Windows detect the CD or DVD driver Recording audio CDs is difficult Wrong or poor quality Verify that you are using the correct media for or impossible media type the drive Try a different brand of media Quality varies widely between manufacturers Note See online Help in the Easy CD Creator software for detailed troubleshooting tips 6 6 NEED SOME HELP My PRESARIO GETTING STARTED Symptom Not reading drive Abort Retry Fail message appears Non system disk or disk error message is displayed My PRESARIO GETTING STARTED Diskette Drive Problem A non formatted diskette has been inserted Diskette is damaged A diskette that does not contain system files needed to start your computer has be
33. eep C button on the keyboard and your computer wakes up USING YOUR COMPUTER 3 7 Understanding the System Status Lights The system lights on the The system status lights are shown in the following illustration keyboard provide a quick and the function of each light is explained status of your computer and keyboard settings e No Description Post Office Protocol POP is E mail indicates when you have e mail waiting to be read a commonly used messaging protocol The most widely used implementation of this protocol is POP3 POP3 is a retrieval protocol used to retrieve mail messages from a Note This light only works with POP3 Internet services such as Compaq NET powered by MSN The light does not work with proprietary Internet services such as AOL Sleep indicates the computer is in the sleep mode POP server E mail messages Num Lock indicates that you can use the numeric key pad to type received by the POP server numbers are delivered to a server Caps lock indicates all text typed will appear as capitalised letters mailbox and messages reside there until you retrieve them Scroll lock indicates when the scroll lock function is engaged allowing you to scroll through a document without moving the cursor 3 8 USING YOUR COMPUTER My PRESARIO GETTING STARTED Scroll Mouse Your computer comes with a scroll mouse The scroll mouse directs a cursor on the Window
34. en inserted in drive Disk error has occurred System files have been damaged Hard drive has failed Solution To format the diskette 1 Double click the My Computer amp icon on the Windows desktop 2 Select the diskette A drive Click File and point to Format 4 Select desired options and click Start to begin formatting the diskette Replace the diskette with a new one ow When drive activity stops remove the diskette and press the Spacebar Computer should start up Restart your computer by pressing the Start Reset button If the error returns see the next problem System files have been damaged 1 Insert a start up disk in the diskette drive 2 Restart your computer 3 At the A gt prompt type SYS C and press the Enter key The following message is displayed SYSTEM TRANSFERRED This task will restore the system files to the hard disk 4 Restart your computer Call Compaq Technical Support Refer to your Certificate of Warranty for details NEED SOME HELP 6 7 Symptom Problem Solution Diskette drive light stays on Diskette has been Remove the diskette and reinsert it as follows improperly inserted Insert the edge with the sliding cover into the drive face up and push all the way in until the diskette stops Diskette is damaged Remove the diskette and insert a new diskette If a problem persists run the Windows Maintenance Wizard to repair the drive 1 From the W
35. er eo 6860 6 Note Connectors or ports may vary depending on different model releases MY PRESARIO GETTING STARTED Plug In and Go Setting Up Your Computer If a cable is disconnected or you move your computer to another location this topic 1 helps you to quickly set up again Tip It s a good idea to purchase a surge protector to protect your computer from electrical spikes and power surges See also The Quick Set Up poster that came with your computer is a visual guide to setting up your 6 computer My PRESARIO GETTING STARTED Connect the speaker cable 3 Connect the power cable Connect the mouse to the Note Do not set up the printer until your computer has been set up Connect the monitor according to the colour coding icons and the instructions from the monitor manufacturer and microphone cable if applicable PS2 port Connect the keyboard to the USB port at the back of the unit Connect the telephone cable between the Modem Line In port and the wall outlet Plug the monitor and computer power cables into the wall outlet or surge protector Turn on the monitor and press the Power On button to turn on your computer Note If you are setting up your computer for the first time follow the on screen instructions to register both your operating system and your computer The next two topics discuss the registration proces
36. estores the computer to its original factory condition You will need to re enter your factory registration information again and you may be prompted to insert your emergency diskette The Exit option exits the QuickRestore CD My PRESARIO GETTING STARTED NEED SOME HELP 6 3 Compaq Support 6 4 NEED SOME HELP If you have a computer problem or question check the following resources for answers Review the Need Some Help chapter in this guide for suggestions on how to fix the problem Press the Help button on the keyboard to access service and support information related to your Presario to find information about your computer and computer related peripherals and to access links to online technical help gt Visit the Compaq Web Site at www compaq com Contact Compaq Technical Support at the telephone number listed in your Certificate of Warranty My PRESARIO GETTING STARTED Troubleshooting If a solution does not fix your problem try all solutions for the symptom or try the solution a second time Tip Before contacting Technical Support keep in mind that the information needed to correct the problem may be at your fingertips Try pressing the Help button on the keyboard This button accesses important service and support information and tools Symptom No sound My PRESARIO GETTING STARTED Information in this section is divided into three areas Symptom Problem and
37. etting to Know the Standard Keyboard KEyS sic sice ce eattiarshen aa d neia a atnas 3 2 Keyboard Buttons s sv2 st ever ete tn ease see tse wails 3 3 Using CD DVD Control Buttons 4 3 3 Using Internet Zone Buttons 0 3 4 Using Quick Launch Web Buttons 3 5 Assigning the My Program Button 3 6 Adjusting the Volume ects oi saua Heiteedwegt ceavees 3 6 Putting Your Computer to Sleep 04 3 7 Waking Your Computer 0 cece e ee eee 3 7 Understanding the System Status Lights 3 8 Scroll MOUSE veresoone aa ois Daan Geb Me Poe sors 3 9 Making Screen Selections 0c eee ee 3 9 Accessing Software and Files 05 3 9 Scromling sata ee nae tenna re a aS deed aes 3 9 AUTOSCIONING secerni asne S 3 10 Speakers ceanii roar O awa eee E TEAR DAAA 3 11 Turning on the Speakers 0c cece eee 3 11 Diskette Hard Drive CD ROM CD RW DVD ROM and Zip DIVES sated iat ec ia ae aa a any 3 12 The Diskette Drive cc ccc cece eee eee ees 3 12 Using the Hard Drive h0ci6 hiiaadbisictieniebus 3 13 CD ROM CD RW or DVD ROM Drive 3 13 Removing a Disc from a Drive 004 3 14 ii CONTENTS My PRESARIO GETTING STARTED Playing an Audio CD 0 cece eee eee eee 3 14 Playing a DVD ROM Movie 0008 3 15 Creating Your Own CDs 0
38. ge protector s My PRESARIO GETTING STARTED Safety and Comfort My Presario Learning More CD contains Safety and Comfort information on how to Set up your work area for maximum comfort Practice good posture hand position work habits and health habits while using your computer Use a grounding plug to prevent electrical shorts shocks or fires Usea surge protector to regulate the flow of electricity to the computer modem and all peripherals such as a printer speakers and monitor Become static free before removing the side panel INTRODUCTION 1 5 How Do I Find Information on the CD ROM The My Presario Learning More CD has information on the following topics Advanced features of your computer gt Solving computer problems gt Safety and comfort Compaq service and support Government regulatory information 4 Did you know Electronic documents often have hyperlinks to help you find information quickly When you pass the cursor over a hyperlink a small hand th is displayed When you click a hyperlink it jumps to the referenced page Hyperlinks are represented by navigation buttons coloured text and images 1 6 INTRODUCTION Using My Presario Learning More CD 1 2 J Choose the topic or manual you want to learn more about by clicking 2 times The screen displays the file hierarchy in the navigation panel on the left and t
39. he contents on the right Note Click the Plus sign next to a topic in the left panel to display subtopics Click the topic you want to view The screen displays the topic you selected Note If necessary use the scroll bar to view all of the page To view additional topics click topics from the navigation panel O Note You can click the Show Hide Navigation Pane button to close the navigation panel and enlarge the contents panel When you finish click the word exit a hyperlink in the lower right corner of the screen or click the Close B button in the upper right corner of the screen on the title bar SH Contents 2 Si 0590 hsS EE T Contents _ Chapter 1 _ Chapte ef YT Char amp E t Ha Adobe Acrobat T Eile Edit Document Tools View Window AY ae AG Bl gt m q B L Contents Chant AE Note You can print individual pages from the CD or the entire set of documents You can also print pages from a Web site My PRESARIO GETTING STARTED Setting Up Your Computer In This Chapter Your Computer at a Glance 2 2 Plug In and Go 2 3 Registration 2 4 Printer Setup 2 5 MY PRESARIO GETTING STARTED Your Internet PC is designed for complete ease of use from setting up to upgrading new components It was also designed to allow the option of using it as
40. i Dashes and underscores may be used Capital letters may 6 Click Send be required Ask the e mail recipients exactly how to write their e mail address See also The My Presario Learning More CD has more information on using e mail My PRESARIO GETTING STARTED WELCOME TO THE WEB 4 7 Content Advisor You receive e mail messages automatically even when your computer is shut down Your ISP stores these messages until you decide to open your e mail program and read them Your e mail status light on the keyboard will glow when you have e mail The e mail status light only works with POP3 Internet services 4 8 WELCOME TO THE WEB Reading Your Outlook Express E mail Messages 1 Press the Instant E mail DA button on the Internet keyboard 2 Click Inbox New messages appear in bold type 3 Double click the message to display the message text 4 Click the Close PI button in the upper right corner of the screen to close the e mail or press the Delete key on the keyboard to delete the message Inbox Folders x A Outlook Express Local Folders i al t D 7 a From Doe John Smith Gina a Doe Jane MY PRESARIO GETTING STARTED The Internet provides you with access to a wide variety ofinformation but some information may not be suitable for every viewer With Content Advisor you can Control Internet access
41. ick the Play P button L r You can control the actions of the DVD player pause rewind etc from the CD DVD control buttons on the keyboard See also Refer to Adjusting the Volume v lt j bef E Dp lj DY in this chapter to adjust the volume when playing a DVD My PRESARIO GETTING STARTED USING YOUR COMPUTER 3 15 The CD RW drive allows you to create your own CDs You can buy two types of media CD R and CD RW CD R media can be played on most of the newer CD players CD ROM and DVD ROM drives CD R media can be written to only once However you can write to CD RW media using multiple recording sessions until you Close out the disc CD RW media can be used to make backups of your personal CDs or hard disk These discs are reusable and can be erased and rewritten to numerous times The Adaptec Easy CD Creator software is intuitive When you place the cursor over any of the functions a description of the function is displayed See also For more information about using the CD ROM CD RW or DVD ROM drives refer to the My Presario Learning More CD 3 16 USING YOUR COMPUTER Creating Your Own CDs CDs are created using the Adaptec Easy CD Creator available on select models Various uses of the CD RW drive are shown below Note Confirm that the Easy CD Creator software has been installed before you begin creating CDs Media Uses Audio Create personal music CDs
42. indows taskbar click the Start button 2 Point to Programmes then Accessories then System Tools and then click Maintenance Wizard 3 Select Perform maintenance now 4 Click OK Diskette drive cannot save Diskette is not To format the diskette information to diskette formatted 1 On the Windows desktop double click the My Computer amp icon 2 Select the diskette A drive 3 Click File and point to Format 4 Select the desired options and click Start to begin formatting the diskette Diskette is Slide the write protection tab to the unlocked write protected position on the diskette Diskette is full or file is Use another diskette or compress the file to too big reduce the size File save command not When saving information to the diskette drive properly executed verify that you are using the correct drive letter Diskette is damaged Replace the damaged diskette 6 8 NEED SOME HELP My PRESARIO GETTING STARTED Symptom Diskette drive cannot read a diskette Symptom Screen is blank and monitor power light is not lit Screen is blank My PRESARIO GETTING STARTED Problem Diskette drive has failed Diskette is not formatted Diskette drive has failed Solution Call Compaq Technical Support Refer to your Certificate of Warranty for details To format the diskette 1 On the Windows desktop double click the My Computer amp icon 2 Select the diskette A drive
43. is Chapter Who Should Read This Guide 1 2 Symbols and Graphics Used 1 3 Where Can Find Information 1 4 Safety 1 5 How Do I Find Information on the CD ROM 1 6 MY PRESARIO GETTING STARTED Congratulations As the owner of a new Compaq Internet PC you have joined the world wide community of Presario computer users Once your computer is set up and connected to the Internet you can explore vast regions of information entertainment and online services This guide is designed to help you gt Get acquainted with computer features you ll want to try during the first few days or weeks Keep your computer running smoothly with the tools on your computer Solve problems if they occur INTRODUCTION 1 1 Who Should Read This Guide This guide is designed for both beginners and experienced computer users You can read from cover to cover to learn basic information about your computer or scan the guide for information on a specific topic This chapter shows you how to use this guide and directs you to other sources of information 1 2 INTRODUCTION Using My Presario Getting Started This easy to scan guide helps you find the information you want as quickly as possible The page layout allows you to see at a glance how the information is organised To install software from a diskette or CD that does not automatically install or come with installation instructions ta em
44. kly get you to the information you need Press the button and see what Compaq and this Web site have to offer you 4 10 WELCOME TO THE WEB Checking Your Registration 1 Press the on the Internet keyboard The Compaq My Presario Web site is displayed 2 Click customise My Presario 3 Verify that your personal information is correct 4 Click Sign in Ew About theintemet Cool Activities n s 3 A 7 We Welcome to the Customer Profile Center Your profile provides you with customized service and support unique content special offers and additional benefits at Compaq Web sites My Presario About My PC Service amp Support Customer Profile Center First Visit Click here to sign up for free instant access to all of our features Already Registered User Name l Your E mail Address Password l Personalization on Compaq sites requires cookies to be enabled on your Web browser this a default setting Finished Click Sign In Sign in Can t Remember Your Password Click here gt MY PRESARIO GETTING STARTED Common Tasks In this chapter you learn how to In This Ch apter perform some of the more common activities with your Print Basics 5 2 new Internet PC More details about these and other everyday activities can be found on the My Presario Learning More CD Digital Audio Files 5 3 Games 5 4 Software 5 5 My PRESARIO GETTING
45. l 1 Press the Instant E mail KA a button on the Internet oe ees keyboard rie Sm 1553 Outook Epes ZO Local iF Inbox Outlook E 2 Click the Send and Receive button on the toolbar A dialog box requesting your password is displayed 3 Type a password 4 Click Remember Password 5 Click OK You are now set up and ready to use e mail Typing an E mail Message Regardless of the e mail software you choose creating an e mail message is like filling out a form When typing an e mail message you must complete the following check the address Feature Description punctuation and spacing and To E mail address of the recipient then try sending it again Cc Person s receiving a copy of your message Subject Summary of your message in a few words Message Content of your message My PRESARIO GETTING STARTED WELCOME TO THE WEB 4 5 To send and receive e mail you need an e mail address so that your Internet Service Provider ISP will know where to pick up and deliver mail See also The My Presario Learning More CD has information on finding e mail addresses Understanding E mail Addresses Some ISPs allow you to pick an e mail address but others require you to follow a set pattern your name gt ISP server name ISP names can be longer and more complex but basically anything to the right of the sign is the ISP server name and
46. laying a game contact the game manufacturer for assistance or visit their Web site for updates 5 4 COMMON TASKS Playing Preinstalled Games on Your Computer 1 From the Windows taskbar click the Start button 2 Point to Programmes then Accessories and then Games 3 Click the icon for the game you want to play My PRESARIO GETTING STARTED Software You may want to purchase and install additional software Software can be installed from a CD DVD or diskette and it can be downloaded from a Web site The installation process automatically begins when you insert the CD in the disc drive If the installation process doesn t automatically begin refer to the documentation that came with the software If no documentation exists follow the procedure listed here to install software from a CD or diskette In the event of difficulties with the installation contact the software manufacturer N Tip When selecting software for your computer make sure the packaging states that it is compatible with your version of Microsoft Windows your computer memory processor and available disk space My PRESARIO GETTING STARTED Installing Software from a CD DVD or Diskette 1 2 Close all open programmes From the Windows taskbar click the Start button point to Settings and then click Control Panel Double click the Add Remove programmes icon The Add Remove programmes Add Remove Pr
47. nd Receive 4 5 sending 4 6 4 7 Subject box 4 7 To box 4 7 My PRESARIO GSTTING STARTED undeliverable 4 5 using 4 6 writing messages 4 5 emergency diskette 6 3 energy saver low power state 3 7 F files accessing 3 9 function keys F1 through F12 3 2 G games playing 5 4 hard drive backup 3 16 damaged 6 14 failure 6 7 problems with 6 10 storing system files 3 13 using 3 13 Help Service and Support folder 3 5 Windows desktop 3 5 helpful hints 6 2 Hotmail 4 5 hyperlink 1 6 defined 4 2 icons New Mail Message 4 7 install downloaded files 5 6 software 5 5 Instant E mail 4 5 Internet My PRESARIO GETTING STARTED defined 4 2 direct link to Compaq 4 10 hyperlink 4 2 parental controls 4 9 password 4 5 problems with 6 11 restricting content 4 9 searching 4 9 Internet buttons Activity 3 4 E mail 3 4 Entertainment 3 4 Instant Internet 3 4 My Presario 3 4 Retail Affinity Central 3 4 Search 3 4 setting 4 3 Internet Service Provider See also ISP 3 4 Internet Video Camera features 3 18 ISP 4 2 4 6 4 7 4 8 problems with account 6 11 server name 4 6 user name 4 6 J Jewel Case Creator 3 16 K keyboard arrow keys 3 2 function keys F1 through F12 3 2 main keys 3 2 numeric keys 3 2 L Logitech QuickCam Express installing 3 18 INDEX 3 M memory problems with 6 14 Microsoft registration 2 4 modem line in 2 3 monitor flat panel monitor 6 9 port illustrated 2 2 problems wi
48. ng instructions Note Do NOT plug the camera into your Internet PC until instructed to do so during the QuickCam software installation The camera software comes with free access to the Logitech Spotlife Web site which includes 15MB of free Web space for Video broadcasting live over the Internet Chatting directly with viewers using text or audio Model may vary Visit the Spotlife Web site at www compaq com go spotlife My PRESARIO GETTING STARTED Welcome to the Web In This Chapter Basic Concepts 4 2 Internet Connection 4 3 Web Searches 4 4 E mail 4 5 Content Advisor 4 8 My Presario Web Site 4 10 MY PRESARIO GETTING STARTED In just a few moments you will be on the World Wide Web It is estimated that thousands of new users will be joining you to connect to the Internet for the very first time In this chapter you begin to explore the endless possibilities of the Internet e mail shopping news entertainment research education and much more E Welcome to the World Wide Web You are about to enter a very exciting new world WELCOME TO THE WEB 4 1 Basic Concepts Internet Web URL hyperlinks cyberspace sound confusing The Internet definitely has its own terminology Take a few moments to understand some basic concepts that will help you start surfing the Web To begin surfing you need to establish an Internet Service Provider ISP account
49. nstituting a further or additional warranty Compaq Presario Third Edition February 2001 Part Number 228399 373 AGENCY SERIES CM 0800 CONTENTS Chapter 1 Introduction ssssssessssscsosossesesesese e 11 Who Should Read This Guide osso 1 2 Using My Presario Getting Started 1 2 Symbols and Graphics Used oi saciceerinaresiactiiaaas 1 3 Computer Illustrations and Features 1 3 Where Can Find Information e cece eens 1 4 SATETY saires aooiee uige eee beam seesaneeenet de 1 5 Safety and Comfort 64 0 5 eceavdeasenendendasaens 1 5 How Do Find Information on the CD ROM 1 6 Using My Presario Learning More CD 1 6 Chapter 2 Setting Up Your Computer ee ceee cece 2 Your Computer ata Glance eee eee eee ee 2 2 What s in Front osaanssanas ca niieacdanaawedsaaedn 2 2 What s in Back iiscidceciieddeeteesatatavetaraanies 2 2 Plug nand Gol cccconacireccesuawasanrrnernd eei 2 3 Setting Up Your Computer 0 008 2 3 REQIStALION axisuciaadeun E E EER 2 4 Registering with Microsoft 005 2 4 MY PRESARIO GETTING STARTED CONTENTS i Printer S tup iss cs seca ices aa Sea s pundit nits Sarandon lec ats 2 5 Setting Up Your Printer 0 ccc eee 2 5 Chapter 3 Using Your Computer sessssesesseseses e eS Keyboard Basics cocoa psoas eeaaeiarewehaeat eee 3 2 G
50. ny document from your My Presario Learning More CD your e mail and Web sites 4 Did you know Most new computers have a Universal Serial Bus USB port for a new printer that uses the latest technology Older printers which plug into a parallel port cannot be connected to a USB port Your printer may use a USB plug rather than a parallel plug for installation My PRESARIO GETTING STARTED Setting Up Your Printer 1 Complete Plug In and Go and Registration first described on previous pages Set up the printer according to the printer manufacturer s instructions Connect the printer to the back of your computer according to the icons Turn on your computer if it s not already on Turn on the printer Follow the on screen instructions Note Location and style of connectors may vary by model SETTING UP YOUR COMPUTER 2 5 2 6 SETTING UP YOUR COMPUTER My PRESARIO GETTING STARTED Using Your Computer In This Chapter Keyboard Basics 3 2 Keyboard Buttons 3 3 Scroll Mouse 3 9 Speakers 3 11 Diskette Hard Drive CD ROM CD RW DVD ROM and Zip Drives 3 12 Internet Video Camera 3 18 MY PRESARIO GETTING STARTED In this chapter you learn about the following exciting easy to use features of your computer gt Keyboard Become familiar with the keyboard and all its capabilities including one button access to the Internet gt Scr
51. ograms Properties 2 x Install Uninstall windows Setup Startup Disk To install a new f 2 dive cick Install l The following software can be automatic Ls Windows To remove a program or components select it from the li Add Remove Adobe Photoshop 5 Carbon Cor LiveUp Properties window is displayed Click Install Insert the CD or diskette into the proper drive and click Next Microsoft Windows will begin the installation process Install Program From Floppy Disk or CD ROM Insert the product s first installation floppy disk or CD ROM and then click Next COMMON TASKS 5 5 Installing Software Downloaded from the Internet If you download software 1 from a Web site follow the installation instructions that are usually displayed on the Web page If installation instructions are not available complete the steps listed here 4 Did you know 3 Before downloading files of any kind from the Internet make sure that call waiting is disabled and that your anti virus utility is running 4 Did you know 5 If the download process is interrupted you must restart the download procedure from 6 the beginning R Soa Click Browse For more information on 8 anti virus software see Preventive Maintenance on 9 the My Presario Learning More CD 10 5 6 COMMON TASKS Locate and select the Before you start downloading note th
52. oll Mouse See how easy it is to use the scroll mouse and learn shortcuts to save time Speakers Enjoy the experience of high quality sound with your computer Hard Drive CD ROM and DVD ROM Drives Use the various drives to listen to your favourite CDs or to watch movies Internet Video Camera Understand the many capabilities of an Internet video camera USING YOUR COMPUTER 3 1 Keyboard Basics The standard keys perform the following functions Main keys are the typewriter style keys Function keys are the F1 through F12 keys Two of these keys are active even without a program running F1 allows you to get help on Windows related topics F3 allows you to search for files or folders Arrow keys can be used for games and to navigate in a document or Web site These keys allow you to move left right up and down using the keyboard instead of the mouse gt Numeric keys work like a calculator keypad 3 2 USING YOUR COMPUTER Getting to Know the Standard Keyboard Keys Some keys have special functions when used alone or combined with other keys These functions vary depending on the program you are using Main keys Arrow keys Function keys Numeric keys Note Style of keyboard may vary My PRESARIO GETTING STARTED Keyboard Buttons The keyboard buttons make it easier and faster to get on the Internet use your favourite software or listen to
53. or message returns you may need to back up your data files and use the QuickRestore CD Refer to the QuickRestore CD table in this chapter for details A Caution Factory Restore reformats your hard drive all data files will be lost 1 Insert a start up disk in the diskette drive 2 Restart your computer 3 At the A gt prompt type SYS C and press the Enter key The following message will be displayed SYSTEM TRANSFERRED This task will restore the system files to your hard drive 4 Restart your computer If this task does not restart your computer call Compaq Technical Support Refer to your Certificate of Warranty for details Verify the installation of memory modules by calling Compaq Technical Support Refer to your Certificate of Warranty for details Call Compaq Technical Support Refer to your Certificate of Warranty for details My PRESARIO GETTING STARTED Index Symbols wma 5 3 sign 4 6 A AC power port 2 2 Adaptec Easy CD Creator creating CDs 3 16 Add Remove Programmes 5 5 AOL connecting with 4 3 searching 4 4 Application and Web buttons Help 3 5 My Programme 3 5 arrow keys 3 2 audio playing a CD 3 14 speaker port 2 2 autoscrolling 3 10 backup files 6 3 BIOS setup 6 2 MY PRESARIO GETTING STARTED browser common features 4 3 button CD DVD Control 3 3 Close 4 8 Instant E mail 4 5 keyboard 3 3 My Programme 3 6 Quick Launch Web 3 5 Send and Receive 4 5 sleep
54. own your computer using the mouse Refer to the problem below Mouse connector is not properly connected Refer to your Certificate of Warranty for details Shut down your computer using the keyboard 1 Press the Ctrl and Esc keys at the same time to display the Start menu 2 Use the up or down arrow key to select Shut Down and then press the Enter key 3 Select the Shut down option You may need to use the up or down arrow key 4 Press the Enter key to select OK 5 After the shutdown is complete reconnect the mouse connector on the back of your computer or the keyboard and restart your computer Remove roller ball cover from bottom of mouse and clean with mouse cleaning kit available in most computer stores Shut down your computer using the keyboard Refer to the preceding problem Mouse connector is not properly connected for details on how to shut down using the keyboard Call Compaq Technical Support See your Certificate of Warranty for details My PRESARIO GETTING STARTED Memory Symptom Problem Solution Insufficient memory message All memory in To avoid Windows automatically running is displayed computer is being unnecessary programmes at startup used by open 1 From the Windows desktop click the Start programmes and button memory is needed for 9 Select Run desired task 3 Inthe Open box type MSCONFIG 4 Click OK The System Configuration Utility dialog box is displayed 5 Cli
55. re to follow directions may result in bodily harm or loss of life Understanding the background or concept may help you solve a problem Helpful hints make using your computer easier and faster Another document or another page in this document has related information A Caution Failure to follow directions may result in damage to equipment or loss of data Computer Illustrations and Features The computer illustrations shown and the features described in this guide may differ slightly from your Compaq Presario Internet PC INTRODUCTION 1 3 Where Can Find Information Information is available in several forms printed documents electronic documents on the CD that came with your computer and the Compaq Web site Use this guide as your first point of reference and then refer to the following documents gt Quick Set Up poster Warranty Certificate My Presario Learning More CD gt Getting Started Microsoft Windows manual 4 Did you know The Compaq Web site is available worldwide As you explore the Internet go to the following address for information about products services and cool activities www compaq com 1 4 INTRODUCTION Warranty Certificate The warranty details Compaq s commitment to repair or replace parts during the warranty period and it lists important Compaq telephone numbers In the event of a mechanical problem contact Compaq not the retailer
56. rties dialog box Open mouse button the Control Panel and right click the mouse icon 3 10 USING YOUR COMPUTER MY PRESARIO GETTING STARTED Speakers available on select models Speaker options depend on which model you purchase However the JBL Platinum Series are the standard speakers that come with most new Compaq Presario monitors You can use the speakers freestanding or mount them to the side of the monitor For more information see the documentation that came with the speakers To set up the speakers follow the directions on the monitor Quick Set Up poster If you purchased speakers separately follow the included instructions You can plug a digital MP3 portable audio player into the Audio In port on the right side of the speaker on JBL Platinum Series speakers Other portable music players include gt CD players gt Cassette players AM FM Stereo These devices connect with a stereo cable 3 5 mm 3 5 mm plug available at most electronic stores and computer retailers My PRESARIO GETTING STARTED Turning on the Speakers To turn the speakers on or off press the Power button on the right side of the speaker No Description Power Button conveniently allows quick power down when not in use or to mute the sound Simply push and release the Power button the light indicates when the power is on Headphone Jack allows you to connect most stereo headphones for your
57. s SETTING UP YOUR COMPUTER 2 3 Registration The first time you turn on your computer you are guided through the registration process before accessing the Windows desktop It is very important that you register Windows with Microsoft Your computer with Compaq Note Registration is by card Registering with Microsoft enables you to receive software updates and important notices about new Microsoft products 4 Did you know Any time you install new software or hardware be sure to register it with the manufacturer 2 4 SETTING UP YOUR COMPUTER Registering with Microsoft To register the Windows operating system with Microsoft follow the on screen instructions After entering the appropriate information on each screen click the Next button to move to the next screen Welcome Hardware Legal Requirements 6 gt If you want assistance click Merlin or press F1 Register with Microsoft To move to the next text box press Tab on your keyboard First name Middle name Last name Address City __ ______ 4 State Province i Postal or ZP code Country Region Singapore H E mail address Click here to read the Microsoft Privacy Policy indicates required information MY PRESARIO GETTING STARTED Printer Setup After setting up and registering your computer you are ready to set up your printer A printer allows you to print a
58. s desktop You use the mouse to move quickly and easily through a document or Web site Instead of using the scroll bar to display pages move the scroll wheel on your mouse forward or backward through a document or Web site to save time Tip Some mouse functions may not work with all software MY PRESARIO GETTING STARTED Making Screen Selections Click by pressing and releasing the left mouse button quickly one time You will hear a single clicking sound Accessing Software and Files Double click by pressing and releasing the left mouse button twice quickly Scrolling Click by pressing and holding down the left mouse button with the cursor positioned on a scroll bar Click and hold down on the scroll handle the box in a scroll bar area to position text Or single click the arrow buttons to move up or down one line at time 2 USING YOUR COMPUTER 3 9 Autoscrolling AutoScroll allows you to 1 Open a program and press move forward and the scroll wheel to begin backward through a autoscrolling document without having to move the mouse or mouse wheel continuously 2 Move the mouse once in the direction you want to scroll vertically horizontally or diagonally The farther you 4 DEVOA move the cursor from the starting point the faster the The scroll mouse can be scrolling customised for a left handed user from the Mouse 3 To stop autoscrolling press a Prope
59. th 6 9 mouse See also Scroll Mouse problems 6 12 MP3 5 3 My Presario registration 4 10 My Programme button assigning 3 6 numeric keys 3 2 0 Outlook Express 4 5 Inbox 4 8 setting up 4 5 parallel port illustrated 2 2 parental controls 4 9 password 4 9 remembering 4 5 port parallel 2 5 power 2 2 USB 2 5 4 INDEX ports 1394 illustrated 2 2 for connecting joysticks gamepads video controllers 2 2 monitor 2 2 parallel 2 2 serial 2 2 USB 2 2 power port 2 2 problems with 6 14 Power On button illustrated 2 2 printer setting up 2 5 printing documents 5 2 from the Internet 5 2 options 5 2 problems 6 5 audio driver 6 5 computer 6 4 diskette 6 7 hard drive 6 10 hard drive damaged 6 14 hard drive failed 6 7 identifying 6 5 insufficient memory 6 13 Internet 6 11 Internet Service Provider 6 11 keyboard commands 6 12 memory 6 14 monitor 6 9 power 6 14 sleep mode 6 5 speakers 6 5 system files damaged 6 7 volume 6 5 probllems diskette drive 6 8 My PRESARIO GSTTING STARTED Q Quick Launch Web buttons 3 5 Help 3 5 My Programme 3 5 Quick Set Up poster 2 3 R recovery CD 6 3 removing programmes 5 5 S Scroll Mouse See also mouse autoscrolling 3 10 choosing button assignments 3 9 clicking 3 9 controlling cursor movements 3 9 customising 3 9 double clicking 3 9 dragging and dropping files 3 9 scrolling 3 9 setting up 3 9 wheel 3 9 search engine 4 4 See also notices defined 1 3 seri
60. to Settings Click Control Panel The Control Panel window is displayed Double click Modems Windows detects the modem s you have installed Click the Properties button An identification window is displayed Verify that the correct modem port is set and the maximum speed of your modem is selected Reset these settings if necessary Click OK to close the identification window Click Close to close the Modems Properties Window Click The Close LY button in the upper right corner of the Control Panel window to return to the Windows desktop NEED SOME HELP 6 11 Symptom Keyboard commands and typing are not recognised by computer Mouse does not respond to movement or is too slow Mouse will only move vertically or horizontally 6 12 NEED SOME HELP Keyboard and Scroll Mouse Problem Keyboard connector is not properly connected Programme in use has stopped responding to commands Keyboard needs repair Mouse connector is not properly connected Mouse roller ball is dirty Programme in use has stopped responding to commands Mouse needs repair Solution 1 On the Windows taskbar click the Start button 2 On the Start menu click Shut Down The Shut Down Windows dialog box is displayed 3 Select the Shut down option Click OK 5 After the shutdown is complete reconnect the keyboard to the back of your computer and restart your computer P Shut d
61. your favourite CD You might even want to watch a movie or send an e mail The CD DVD control buttons provide a quick and easy way to play aCD ora DVD movie at the touch of a button Many CDs begin playing automatically when inserted into the drive Refer to Playing an Audio CD in this chapter to play a CD See also Refer to Adjusting the Volume in this chapter to adjust the volume when playing a CD or a DVD My PRESARIO GETTING STARTED The keyboard buttons are shown in the following illustration They are discussed in detail on the following pages CD DVD Control Buttons Internet Zone Buttons Quick Launch Help Button Soe 86 Quick Launch My Program Button Volume Mute Buttons Sleep Button LED Status Lights Using CD DVD Control Buttons Play Pause starts or stops a CD or DVD temporarily Rewind Previous Track skips to the previous track Fast Forward Next Track skips to the next track Note Buttons may vary by model 4 8 Stop ends the CD or DVD play rewind and fast forward functions Eject Load ejects or loads the CD or DVD USING YOUR COMPUTER 3 3 Using Internet Zone Buttons With the press of a keyboard button you can get on the Internet fast read your e mail or check out the latest in entertainment Depending on which Internet Service Provider ISP you have the default options provided by the Internet Zone buttons m

Compaq 228399-373 User's Manual

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