Citizen Systems CLP-7201e User's Manual
Contents
1. 9 Main Features 11 Model Description 12 Chapter 1 Setup 1 Confirmation of Carton Contents 14 2 Part Names and Functions 15 3 Connection to POWwer 18 4 Connection to a COmMputer 19 Chapter2 Printer Operation 1 Power On Off 22 2 Normal Operating Mode 24 3 Printer Configuration Setting Mode 25 4 Self Test Mode amp Hex Dump Mode 30 5 System Maintenance Mode 32 6 Returning to Factory Setting 35 Before Operation Contents Chapter 3 Media and Ribbon OO O1 BR ND Kinds of Approved Media 32. 63 6 Interface Troubleshooting 64 Appendixes 1 OptionS 66 2 SpecificationS 68 10 Before Operation Main Features Optimum ribbon tension The Active Ribbon Control amp Positioning technology used in this printer gives improved print quality with a wide range of media and ribbon combinations ARCP is designed to eliminate ribbon wrinkling and slippage Thus print registration and positioning especially with small labels are improved When a ribbon is initially installed the source ribbon spool is considerably larger than the destination spool By the end of the ribbon this situation is reversed leading to noticeable variations in ribbon tension Our new ARCP technology is designed specifically to eliminate this effect by equalizing the ribbon tension throughout the print run High speed high quality printing This printer adopts both a direct thermal and thermal transfer printing system with the line thermal head and its unique control IC enables high speed and high quality printing Powerful control language A powerful yet simple to use control language is standard to all of Citizen s label printers allowing easy design
3. Sounds short 3 times Sounds long 56 2 Errors and corrective actions Indication ColdHead Chapter 5 Troubleshooting 1 Error Messages Description Printhead temperature low Corrective actions Automatically returned after displaying the error for a certain period Raise the temperature around the printer Print density becomes low and print quality becomes inferior when the printhead temperature is low Cold PCB PCB temperature low Head Err S I Err T D Full Pause continued OverFlow HostBusy Printhead resistance value abnormal Communication error receive buffer overrun Communication error parity framing Communication error transmit buffer overflow Pause key pressed Pause command reception communication control Automatically returned after displaying the error for a certain period Raise the temperature around the printer Print density becomes low and print quality becomes inferior when the printhead temperature is low Check the contents and clear with the Stop key Replace the printhead Print quality is affected at the section where the printhead resistance value is abnormal Check the contents and clear with the Stop key Correct the communication control system or communication cable abnormalities Check the contents and clear with the Stop k
4. Cut Err Auto cutter abnormal Check the contents and clear with the Stop such as poor key engagement If this cannot be cleared turn off the power and remove foreign matter from the auto cutter If this recurs contact our service personnel ROM Err ROM checksum error Turn off the power and reset the printer If this recurs contact our service personnel RAM Err RAM check error Turn off the power and reset the printer If this recurs contact our service personnel System error such as First protect the system then turn off the timer or CPU power and reset the printer If this recurs malfunction contact our service personnel 59 Chapter 5 Troubleshooting 2 Power Troubleshooting 2 Power Troubleshooting Problem No power even with power switch turned ON Cause and remedy Power cord is not properly connected to the outlet Power cord is not properly connected to the power inlet Input voltage is not correct input voltage is greater or less than the rated voltage Correct RS 232C cable is not used 60 Turn off the power switch and reconnect the power cord to the outlet properly Turn off the power switch and reconnect the power cord to the power inlet properly Set input voltage within the rated voltage puncture voltage may occur Contact our service personnel Turn off the power switch and unplug the interface cable Check that power is
5. 1 Confirmation of Carton Contents 1 Confirmation of Carton Contents Check that the following accessories are included with the printer in the carton paper core ink ribbon ribbon holders two Lu l a Py ie ie we ss Bere A of 4 D roll holder user s manual We E 4 s La LR MAG 4 ff Sie o Sea J Ve Thermal head cleaner MT A printer roil guide labels The empty carton and packing materials should be stored for future shipping of the printer AN CAUTION Be careful when moving or carrying the printer and when taking the printer out of the carton The printer may cause injury or property damage if dropped Be sure to grip the printer housing firmly when taking it out of the carton Do not grip the printer by the foam packing material which may break causing the printer to drop When opening the cover open it all the way If only part way open the cover could slam shut possibly causing injury Be careful of the edge of the cover when the cover is opened It may cause injury or property damage Be careful of the edges of the metal plates so injury or property damage is possible 14 2 Part Names and Functions Front view 1 2 3 4 5 6 7 Chapter 1 Setup 2 Part Names and Functions Cover Opens to allow loading of the media and ribbon Control panel To set the printer configuration settings See Chapter 2 Ribbon holder To
6. pene gt AJSensON al hie kV BL x kV gt 9600bps 19200bps gt Voltage setting 33 Chapter 2 Printer Operation 5 System Maintenance Mode List of Mode Items Baud Rate 9600bps Selection of communication data rate between host computer and printer when using the RS232C serial interface Data Length 8Bits Selection of communication data length between host computer and printer when using the RS232C serial interface Native NativeOn Please refer to the command reference manual for a detailed explanation Command Mode Of the different printer operation in Native On and Native Off modes NativeOf Such changes include the allocated names of the memory modules priority of heat over print speed etc Media sensor Virtual Defines default position between sensor and printhead For use with master position neee legacy systems and should not be needed except in specialist eal applications Command Cmnd Std Standard Mode STX Hex 02 and SOH Hex01 commands operate as Mode usual Cmnd AS4 AS400 mode The character acts like the STX command making this mode idea for use on systems that cannot send unprintable character such as AS 400 computer See the command reference manual for full details CmnD RST Raster Mode For specialist applications Adjustable AJSensOF Adjustable sensor Off The front fixed sensor is used instead of the Sensor adjustable sensor i AJS
7. 76 PRINTER DB25P 1 F GND RXD TXD BUSY 7 S GND 4 RIS 5 CTS Appendixes 2 Specifications e Tear Off Function The tear off function eliminates the waste of labels when tearing manually It allows media to automatically advance to the tear position after printing When this function is turned on media will be fed to the manual tear position after printing The printer will feed back media to the start print position when the next print job is sent If data is transmitted continuously from the computer the tear off function will be suppressed to increase throughput 1 Turning Tear ON OFF Tear can be turned to ON or OFF from the control panel Default is OFF Indications on the control panel are as follows LCD screen Tear off invalid Tear off valid NoAction TearBar 77 Appendixes 2 Specifications 2 Tear off when printing e f set the tear off feature will start if no data is transmitted from the computer after printing If data is transmitted continuously from the computer the tear off function will be suppressed Tear off is only performed for the final label of each batch processing The tear off is not performed until the specified number of print sheets is completed e Media is fed to the tear position Media position sensor 0 Tear off will start if no data is DOME transmitted after printing Platen Sx Peeling manual tearing Media are fed to the positio
8. Push down the open lever to open the printhead 2 Insert the ribbon shaft in the core of ribbon so that it is in its deepest position D RE LD O open tever 3 Set the ribbon holder on the transfer mechanism Be careful of the edges of the plates so injury or property damage is possible 44 Chapter 3 Media and Ribbon 6 Ribbon Setting 5 Wind the ribbon being pulled out around the ribbon holder and fix it to the core with adhesive tape Set the ribbon holder on the transfer mechanism Then turn its knob in the direction of arrow to remove the slack or wrinkle of the ribbon Also any slack or wrinkle of the ribbon must be removed from the bottom of the transfer mechanism SCS LOL RSR OR EOE SE ss Make sure the green part of the push button is pressed properly Otherwise the printer mechanism may fail to close 7 Close the printer cover 8 Turn ON the power switch of the printer The LCD screen on the control panel will show On Line Then press the FEED key and media will advance to the next label position and stop 45 Chapter 3 Media and Ribbon 46 Chapter 4 Printer Adjustments 1 Use of Media Other Than the Recommended Printhead Offset Adjustments Media Thickness Adjustments 2 Use of Narrow Media Ribbons Printhead Pressure Adjustments 3 Use of Narrow Media Ribbons Ribbon Tension Adjustments 4 Adjustable Sensor For CLP 7201e 5 Cleaning 47 Chapter 4 Printer Adjus
9. code DUMP LIST 024 443131 004831 SoooSo 31313030 303132333435363738390D31343131 30 363 90 303030 303030303030323041 42434445 de 494A4B4C4D4E 4F 505152536465 3 Return to normal operating mode after turning OFF the power switch and turning ON again 31 Chapter 2 Printer Operation 5 System Maintenance Mode 5 System Maintenance Mode In system maintenance mode the communication adjustable sensor ON OFF and sensor voltage selections are set up The printer configuration settings are stored in memory so they are maintained even after the power is turned off Control key functions are shown in the following Return to normal operating mode Pressing all these keys simultaneously places the printer into system maintenance mode Selects the mode item Selects the mode Example Setting the black mark sensor voltage 1 First turn OFF the power switch then press and hold the PAUSE FEED and STOP keys simultaneously and at the same time turn ON the power switch 32 Chapter 2 Printer Operation 5 System Maintenance Mode 3 Change the media gap sensor voltage to the black mark sensor voltage with the FEED key pressed 4 Return to normal operating mode with the STOP key pressed Mode item Indication Data length Data length f bits its esas P Nat i ve0F ae f value virtual or real i fvirtuer PF Real poe STD P CmndAS4 aa Adjustable sensor
10. direct thermal or thermal transfer printing to the sensor selection with the PAUSE key 25 Chapter 2 Printer Operation 3 Printer Configuration Setting Mode 3 Change the media gap sensor to the black mark sensor with the FEED key 26 Chapter 2 Printer Operation 3 Printer Configuration Setting Mode Display Indications Printing method Operation after printing Print density Printing speed Feed speed Back feed speed Print start position Column offset Media stop position Command overriding FEER a SetLckOF SetLckON SetLckOF 27 Chapter 2 Printer Operation 3 Printer Configuration Setting Mode List of Mode Items Indication Description Transfer Thermal transfer printing is performed Printing method Operation after printing R ratte E icey EAE gous peta E E TEE SR A ENE ERE BISSEN te NoAction No operation is performed after printing Edae Transparent type sensor is used to detect the media position with 9 media gaps or notches Reflect Reflective type sensor is used to detect the media position with black marks ContinuP Printing on continuous media is performed without detecting media gaps Media sensor Print density Print density is set Printing speed Printing speed is set Feed speed Feed speed is set Fspeed 7 Bspeed 2 Back feed speed Bac
11. Bar codes Bar code on board may vary depending on the model and destination See the Command Refer CODE 3 of 9 UPC A UPC B Interleaved 2 of 5 CODE 128 e EAN13 EAN8 CASE CODE etc Font and size on board may vary depending on the model and destination See the Command Reference for details Fixed pitch font OCR A B CG Triumvirate CG Triumvirate Bold TrueType rasterizer Transparent type Detects media gap between labels tag notch and media sensor out Media detection sensors Reflective type Sensor Detects reflective mark on back of media and media out Ribbon end sensor Detects ribbon out and end holder speed Label peeling sensor optiona Media top position home position adjustable with software Serial RS 232C Parte EEE T284 compatible ad nibie modes SO ee LEDS Communication interface Indications keys Power and Error and switches H Displays printer status error contents mode switch i contents etc pares T S Sop ste lh ane E E et an cone A Mode switch Switches between direct thermal and thermal transfer and sets parameters for communication ete Head up detection Detects head open sensor Power switch Turns on or off the power Factory Installed Auto Cutter or Label Peeler Dimensions and weight
12. Make sure that the adjustable sensor is set to AJSensOF See Chapter 2 e Dimensions of media Detects gaps between labels and notches of tags Detects black marks For gaps between labels notches of tags labels and black marks see the size of media below a Minimum value mm in Maximum value mm in Label width SETT Liner w width SITT TTIE de e se 00 SD DES VENN ENN i Left end of label Label iength Label pitch Media thickness Right end of notch K Notch length 2539 00 2539 00 0 0025 0 32 Right end of black mark l Black mark width Note e Fanfold media must should use the media gap sensor Use of media gap sensor Printable area Continuous media Notch detection Black mark detection Printable area Black mark i 10D value 1 5 or more Carbon black ink 222 Use of black mark sensor gy Direction of media feed 2 5mm z 104 0mm gt Left Printable area margin Use of media gap sensor 11 5mm Right margin 39 e Media having both gaps between labels and black marks should use the media gap sensor Chapter 3 Media and Ribbon 3 Configuration of Approved Media When Using Adjustable Sensor 3 Configuration of Approved Media When Using Adjustable Sensor The adjustable sensor is the standard for CLP 7201e but it is the optional for CLP 7202e Make sure that the adjustable sensor is set to AJSensON Se
13. as necessary See the Command Reference separately available Check the error message on LCD screen and correct it according to the descriptions on Section 1 Error Messages Chapter 5 REE F 63 TE Chapter 5 Troubleshooting 6 Interface Troubleshooting 6 Interface Troubleshooting Problem Cause and remedy Printer does not The following may be probable causes print Print corrupted or Interface cable is not Check that the interface cable disordered properly connected is connected properly Error message is Interface cable is not the gt Replace it displayed and standard type stl een Communication Set the system maintenance parameter setting is not mode from the control panel and correct check correct the communication parameter value See Chapter 2 64 Appendixes 1 Options 2 Specifications Appendixes 1 Options 1 Options e Factory and dealer reseller options 1 Auto Cutter Specifications Min length of cut media Remarks For details see the user s manual of the auto cutter 2 Peeler Specifications Width of media 25 4 118 mm 1 4 65 in Max diameter for roll 203 mm i Bin media Inner diameter for roll 76 mm or more 3 in or more media Min length of label 25 4 mm Thickness of media Max 0 17 mm Max 0 0067 in Thickness of liner of Max 0 07 mm Max 0 0027 in label Unusable media Special media Whitep
14. connected Control system ground Control system power 5 V max service current 0 05A Not connected Not connected RS 232C printer data receiving enabled ie 18 NC i Se Not connected 19 NC ae Se Not connected 21 NC Not connected 22 NC Not connected 24 NC Not connected 25 NC re Not connected 74 Appendixes 2 Specifications M Parallel interface pin assignment table STROBE 8 bit data reading signal DATA1 8 Input 8 bit parallel signal 2 ACKNLG Output 8 bit data request signal BUSY Output Signal specifying printer Busy PERROR Output Signal specifying media out SELECT Output Signal specifying printer ON LINE printing enabled or OFF LINE pausing AUTOFD Input Invalidness ignorance SGND Output Signal ground a O Z Oo n G z FeND Output Frame ground Output Signal specifying Peripheral Logic High pull up to 5V with 2 KQ 19 30 Output Ground for twisted pair return C LH ND NIT Input Printer reset AU C LT Output Signal specifying printer error 33 35 Not used 3 SELECTIN Input Invalidness ignorance P l F N 1 9 10 11 12 13 14 15 16 17 18 31 32 6 75 Appendixes 2 Specifications e Example of Connection to a Computer When RS 232C is used IBM PC compatible Communication control F GND TXD CTS S GND DSR DTR 1 a a WwW 20 XON XOFF or CTS DTR DB25P
15. 8 Configuration of Approved Media When Using Front Sensors 39 Configuration of Approved Media When Using Adjustable Sensor 40 Media Setting 41 Kinds of Approved Ribbons 43 Ribbon Setting 44 Chapter 4 Printer Adjustments 1 A Use of Media Other Than the Recommended Printhead Offset Adjustments 48 Use of Narrow Media Ribbons Printhead Pressure Adjustments 49 Use of Narrow Media Ribbons Ribbon Tension Adjustments 50 Adjustable Sensor For CLP 7201e 52 Cleaning 53 Chapter 5 Troubleshooting 1 Error Messages 56 2 Power Troubleshooting 60 3 Media Feed troubleshooting 61 4 Ribbon Feed Troubleshooting 62 5 Print Troubleshooting
16. CITIZEN USER S MANUAL Thermal Transfer Bar Code Printer CLP 7201e CLP 7202e Before Operation FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense COMPLIANCE STATEMENT FOR EUROPEAN USERS CE marking shows conformity to the following criteria and provisions Low Voltage Directive 73 23 EEC EN60950 EMC Directive 89 336 EEC EN55022 EN55024 EN61000 3 2 amp EN61000 3 3 Before Operation EMI COMPLIANCE STATEMENT FOR CANADIAN USERS This equipment generates and uses radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio and television reception This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio I
17. E 3 1999 05 09 19 48 E g SYSTEM ROM CHECKSUM 2DF GOOD SYSTEM RAM CHECK 1024K byte GOOD Fosse SERIAL PORT BAUD RATE 192006PS BIT Print mode PRINT MODE DIRECT THERMAL MEDIA SENSING EDGE SENSOR a k i MAX 4 08V MIN 3 68V ite ead rank and resistance HEAD CHECK OK HEAD RANK 8 AVE 146 MAX 148 MIN 144 Peeling sensor PRESENT SENSOR OFF AUTO CUTTER OFF Auto cutter TEAR OFF OFF Fa TOTAL LABEL LENGTH mm 0003218009 Media sensor type and voltage Tear Off Total travel distance 30 Check the following items in the self test mode Check item Cause Chapter 2 Printer Operation 4 Self Test Mode amp Hex Dump Mode Remedy Dot missing Printhead disconnected Replace printhead Dust adhered Clean printhead see Section 5 Chapter 4 Totally blurred Printhead offset changed in position Adjust printhead offset see Section 1 Chapter 4 Printing energy low Adjust printing energy see Command Reference Partially blurred Printhead pressure unbalanced Adjust printhead pressure see Section 2 Chapter 4 Ribbon wrinkling and slipping Ribbon tension improper Adjust ribbon tension see Section 3 Chapter 4 Sample 2 203 dpi 2 After self test printing the printer enters the data dump mode hex dump mode The contents of communication can be checked with the communication data printed in ASCII
18. OP key With this key the operator can stop and cancel the current print job Pressing the STOP key during printing stops the printing immediately Pressing it again cancels the print job FEED key Advance to the top of the next label When Using continuous media make sure the Sensor selection is set to ContinuP or a Media error will result PAUSE key Temporarily pauses printing Pause is displayed on the LCD screen If pressed during printing printing will stop after the current label is printed Press the PAUSE key again to resume printing 24 Chapter 2 Printer Operation 3 Printer Configuration Setting Mode 3 Printer Configuration Setting Mode In this menu the print mode the after printing function such as cutting or peeling media sensor selection and print quality settings such as print speed or density are configured Control key functions are shown below The printer configuration settings are stored in memory so they are maintained even after the power is turned off Returns to normal operating mode Pressing these keys simultaneously places the printer into printer configuration setting mode menu Selects the mode item Selects the mode Example Changing the media gap sensor to the black mark sensor 1 First check the printer goes On Line then press and hold down the PAUSE key and press the FEED key Transfer 2 Change the print mode
19. Rank of printhead resistance value Average Average of resistance values A D Rank reading value in decimal system Ave mer Maximum Max resistance value Minimum Min resistance value Max Min Communication error receive buffer overrun OverFlow Lights Sounds long Communication error parity framing SA Err Lights Sounds long Communication error transmit buffer overflow Hos auey Blinks Sounds short 3 times D Fu Pause key pressed Pause e Pause command reception remote control Pause Printhead overheat OverHeat Blinks Cooling Stop sounds shor 3 times Stop command reception remote control Cancel HeadOpen Lights Sounds short 3 times Paper end paper out PaperEnd Lights Sounds short 3 times Paper out paper position cannot be detected error PaperErr Lights Sounds short 3 times contents and sensor information repeatedly displayed M command Sets length for detection miss checking with system command M Maximum Max value of sensor reading voltage Minimum Min value of sensor reading voltage Ribbon end PCB overheat PCB or sensor abnormal Fan stop Option board abnormal Auto cutter abnormalli such as poor engagement M CMMD Max V Min V RibonOut Lights Sounds short 3 times Lights Sounds short 3 times OverHeat Fan stop Blinks OP Err Cut Err ROM checksum error ROM Err RAM check error RAM Err Lights
20. Ribbon and media however may slip due to imperfect combination of ink ribbon and media where a message RibonOut will be shown on the LCD display To resolve this problem and obtain the optimum printing condition make adjustments in the following manner this should be done after the printhead pressure adjustments on the previous page are made 1 Adjusting Places When turning adjust screw on winding section use a flat tip screwdriver 2 Adjusting Method 1 General ribbon and media Factory setting both marks on winding and feeding sections are set to STANDARD so as to obtain the optimum printing condition for the recommended ink ribbon and media 50 Winding section i STANDARD N a ne STANDARD ee LOW re 2 SUPER LO Chapter 4 Printer Adjustments 3 Use of Narrow Media Ribbons Ribbon Tension Adjustments 2 Easy to slip ribbon and media If a message RibonOut is shown set the mark on the feeding section to LOW by turning the adjust knob i y y a C Winding section TENSION STANDARD 3 Especially easy to slip ribbon and media If a message RibonOut is still shown although Step 2 has been performed set the mark on the feeding section to SUPER LOW by turning the adjust knob ee LOW STANDARD Ar SUPER LO LS 4 When ribbon is broken during printing Ribbon may be broken if it is narrow in width and printhead heat temperature is high In that case set the
21. User Installed EL PCMCIA memory card 251 mm 255 mi mm 420V 10 6 2 5A 60Hz Voltage 120V system USA and Canada 9 9 in nn Voltage 220V system 220V 240V 10 6 1 2A 50 60Hz Europe Note UFST and TrueType rasterizer are licensed from Agfa Corporation UFST is a trademark of Agfa Corporation TrueType is a trademark of Apple Computer 69 Appendixes 2 Specifications Standards 120V system Environment Operating conditions Storage Ventilation 230V system 420V UL 1950 U S A Canada s u FCC Part 15 Subpart B class A ienne rature 5 35 C 41 95 F ty 30 80 densi 220V 240V Europe T Tempe Humidi emperature Humidity 5 85 e Convection Air vent be away from wall etc Danger of smoke or fire Free from conductive or corrosive matter 70 Appendixes 2 Specifications e Interfaces The printer is connected to a computer and prints labels according to the command from the computer Two systems of interface connection to a computer are shown below 1 Serial interface RS 232C System Asynchronous serial interface RS 232C Connector DSUB 25 pin XON XOFF and CTS DTR Handshaking Receive buffer size 32K bytes Receiving data stops when the receive buffer reaches 2K bytes and resumes receiving data when t
22. able operation of the product and to protect it from overheating do not block or cover these openings The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register This product should not be placed in a built in installation unless proper ventilation is provided This product should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company This product is equipped with a three pronged plug a plug having a third grounding pin This plug will only fit into a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not defeat the safety purpose of the grounding type plug Do not allow anything to rest on the power cord Do not locate this product where the cord will be walked on If an extension cord is used with this product make sure that the total of the ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating Also make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes for 120V outlet and 7 5 amperes for 220V 240V outlet Never push objects of any kind into this product through cabinet slots as th
23. attach the ribbon See Chapter 3 Ribbon winder To wind the ribbon after printing See Chapter 3 Roll holder Holds the roll of media Roll guide Guides the roll of media This is adjusted according to the width of the media See Chapter 3 Media holder Holds the roll holder See Chapter 3 8 9 10 11 12 13 Open lever To swing the printhead out of the way when loading the media or cleaning the printhead See Chapter 3 Printhead pressure adjustment knob See Chapter 4 Open guide Holds down the media The adjustable movable media sensor inside available for the model CLP 7201e detects the media position See Chapter 3 Open guide lever Pressing this opens the open guide to replace the media See Chapter 3 Front sensors Detect the label or tag position See Chapter 3 Offset check window Allows you to check the optimum position of the printhead See Chapter 4 Chapter 1 Setup 2 Part Names and Functions Side view 1 Adjust screw To change the ribbon tension setting on the winding side See Chapter 4 2 Rear tension knob To change the ribbon tension setting on the feeding side See Chapter 4 Rear view 1 Serial interface connector To connect the serial interface cable 2 USB interface connector To connect the USB interface cable 3 Parallel interface connector To connect the parallel interface cable 4 Power switch T
24. ax length continuous media Adjust the sensor or change to the media that can accept the media position detection Specify the detection miss checking length with the M command When the media position cannot be detected during feeding by the specified length it is judged error Generally specify the length about three times the label length In case of continuous media specify the label length with the C command Difference between the maximum and minimum values of the sensor reading voltage must be 0 8 V or more Sensor adjustments and check of media characteristic voltage checking can be performed with the Maintenance mode 58 Chapter 5 Troubleshooting 1 Error Messages Description Corrective actions RibonOut Ribbon end ia the contents and clear with the Stop ey Install the ribbon Check that ribbon winds properly Correct the faulty setting of the print mode direct thermal or thermai transfer OverHeat PCB overheat Turn off the power and reset the printer If this recurs contact our service personnel Fan stop Fan stops Check for fan stop caused by the problems such as foreign matter in the air vent Automatically returned if the fan turns again l If disassembling is needed to remove foreign matter or the problem cannot be resolved contact our service personnel OP Err Option board Turn off the power and reset the printer If this abnormal recurs contact our service personnel
25. ch as particles of dust e f the PCMCIA memory card write failure occurs check it with the test command STX w 67 Appendixes 2 Specifications 2 Specifications e Main Specifications Printing Resolution Main scanning line density 203 dots in 8 dots mm Sub scanning line density 203 dots in 8 dots mm Printing method Direct thermal or thermal transfer printing 812 8 mm Max print length Adjustable with software Print density Printing speed Printing speed setting 2 7 in sec in one inch units Batch mode Peel mode Performs normal printing single or multiple sheets Print mode Peels labels from the liners after printing labels Cut mode Prints and cuts by the specified number of sheets label back feeding enabled Feeds back media to the print starting position after tearing media Roll or fanfold media continuous labels die cuts continuous tags or tickets Kinds of media Direct thermal or thermal transfer media Max liner width 118 mm Tear off mode Types of media Min media pitch Max media thickness On board roll media diam Width Media core 38 76 mm 25 4 114 mm 1 4 5 in freely adjustable ene a ack ein a Cc SERGE ae ae eee 0 254 mm Media core inner diam 68 Appendixes 2 Specifications
26. e Requirements of output of X OFF code e When the receive buffer has less than 2K bytes available Buffer in use Receive buffer size 32K bytes X ON code output X OFF code output Note Even if each code is ready for output the same code will not be transmitted twice successively except when the power is turned on or the printer is reset from the control panel 2 Ready Busy system see figure This is a control system in which the DTR is output at Ready High or Busy Low level The DTR however is always output at Ready High level except the following Requirements of output of DTR Low e When the receive buffer has less than 2K bytes available When this condition is detected the printer keeps a Low level until the receive buffer has at least 4K bytes available 73 Appendixes 2 Specifications D Interface pin assignment The serial and parallel pin assignment tables are E Serial interface pin assignment table F GND Input Output Output Output Input Output Input 1 2 3 5 S GND shown below Description Frame ground RS 232C output data RS 232C input data RS 232C pull up to 5V with 2 KQ RS 232C data transmission on computer enabled Not connected Signal ground Not connected Not connected Not connected Not connected X 7 w ne 12 ue 13 Output Output L GND NC 14 TXD RXD RTS CTS NC NC NC NC NC C mm a nn oO Not
27. e Chapter 2 ee Minimum value mm in Maximum value mm in L i 1 2 Left end of label een 2 54 Label pitch SN 2539 00 i Right end of notch Note Media having both gaps between labels and black marks should use the media gap sensor e Fanfold media should use the media gap sensor Continuous media Notch detection Black mark detection i naiss Printable area i Black mark OD value 1 5 or Con black ink Carbon black ink ZZA Use of media gap Use of media gap Use of black mark sensor sensor sensor 4 Direction of media feed Printable area 2 5mm Left margin 104 0mm 11 5mm Printable area Right margin 40 Chapter 3 Media and Ribbon 4 Media Setting 4 Media Setting The printer is designed to easily load media Open the printer cover and set media in the following 1 Push down the open lever to open the printhead 2 Push down the open guide lever to lift the open guide up open guide lever 3 Insert the roll holder with the roll guide in the core of roll media Load this onto the media holder and push against the left side wall and secure roll media Be careful of the edges of the plates so injury or property damage is possible 41 Chapter 3 Media and Ribbon 4 Media Setting 4 1 Push media against the fixed media guide on the left side 2 Guide media positively with the movable media guide 3 Align the left top edge of media wit
28. e power cord into an outlet with many loads 12 Do not bundle the power cord when inserting the plug 13 Always grip the plug housing not the cord to plug unplug the power cord 14 Make certain the power is turned off before connecting disconnecting the interface cable 15 Avoid lengthening the signal cable or connecting it to any noise producing device If it is unavoidable use the shielded cable or twisted pair for each signal 16 Place the printer near the outlet where the power cord can be unplugged easily to shut off power 17 Use the AC outlet that accepts a three pronged plug Otherwise static electricity may be generated and there will be danger of electric shock Before Operation Contents Before Operation FCC Compliance Statement for American Users 1 Compliance Statement for European Users 1 EMI Compliance Statement for Canadian Users 2 Important Safety Instructions 3 NOT E ESS cece ES EE ee See HEE SES 4 Safety Instructions 5 WGI III SEE 6 General PrecautionS 7 Precautions When Installing the Printer 8 Contents
29. ensON The rear adjustable sensor is used to detect media This sensor is standard on the CLP 7201e but optional on the CLP 7202e Voltage Setting PE V Shows current value of see through gap sensor Adjust this using the upper adjustment screw and a small Phillips screwdriver If you install just the liner material under the sensor peel off one label and adjust the voltage to approx 3 0 volts for optimum operation BL V Shows the current value of the black line sensor Adjust this using the middle screw and a smail Phillips screwdriver Note When the printer is switched off and on the initial values for these menu items selected by the system maintenance mode will be retrieved from the flash memory Black mark sensor adjustment control Chapter 2 Printer Operation 6 Returning to Factory Setting 6 Returning to Factory Setting To return all the contents already made in the printer configuration setting mode or system maintenance mode to the factory setting proceed as follows First turn OFF the power switch then press and hold the PAUSE FEED and STOP keys simultaneously and at the same time turn ON the power switch and continue holding down those keys Turn ON the power switch while holding down those keys simultaneously A Pi sound is heard Continue When a Pi sound is heard again holding down those keys the operation is completed Factory setting Printer configuration set
30. et etc or too flexible media causing jams Remarks For details see the user s manual of the peeler 3 Adjustable sensor Note The adjustable sensor is optional for CLP 7202e 66 Appendixes 1 Options e User options 4 PCMCIA Memory Card Card type PCMCIA Type I flash memory card PCMCIA memory Storing print format Data in the field register area can be card applications files stored and loaded Storing graphic data Graphic data such as a corporate logo can be stored and recalled from the PCMCIA memory card and bined with field data and printed Description stored Note Some versions of this printer have flash memory installed on the main PCB as standard You may not need to use a PCMCIA card in this case Please contact the dealer from where you purchased the printer for further details Installation 1 Turn OFF the power switch of the printer 2 Remove the PCMCIA memory card cover at the bottom of the printer see figure 3 Insert the memory card 4 Replace the PCMCIA memory card cover gt SE SEE Insert the card with descriptions to the face side AN CAUTION e Before use carefully read and understand the instructions regarding the PCMCIA memory card e Do not insert or remove the PCACIA memory card before the power to the printer is turned off e Always close the PCMCIA memory card cover to keep out foreign matter su
31. ey Correct the communication parameter or communication cable abnormalities Automatically returned if the computer receives data and the buffer becomes empty Pressing the Pause key again resumes printing If the Stop key is pressed the stored printing contents are discarded and On Line turns on Same as above 57 Chapter 5 Troubleshooting 1 Error Messages Indication OverHeat Cooling Stop Cancel HeadOpen PaperEnd PaperErr Description Corrective actions Printhead overheat Stop key pressed Stop command reception communication control Printhead mechanism open Paper end paper out Paper out paper position cannot be detected Wait until the printhead temperature goes down When the temperature becomes low the remaining printing resumes Enters a pause after displaying Stop by the Stop command If the Pause key is pressed the printing will resume If the Stop key is pressed again the stored printing contents are discarded and On Line turns on Displays Stop by the stop command discards the remaining printing contents and enters pause if the Pause key is pressed On Line will turn on Close the printhead mechanism Load media Check the contents and clear with the Stop key Correct the faulty setting of the media detection media gaps black marks continuous media Correct the faulty parameter for media m
32. ey may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product Except as explained elsewhere in this manual don t attempt to service this product yourself Opening and removing those covers that are marked Do Not Remove may expose you to dangerous voltage points or other risks Refer all servicing on those compartments to service personnel The mains plug on this equipment must be used to disconnect mains power Please ensure that the socket outlet is installed near the equipment and shall be easily accessible Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions A When the power cord or plug is damaged or frayed B If liquid has been spilled into the product C Ifthe product has been exposed to rain or water D If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the product has been dropped or the cabinet has been damaged F If the product exhibits a distinct change in performance indicating a need for service Before Operation Notice 10 Before use be sure to read this man
33. guide roller platen etc with the accessory thermal head cleaner or a soft cloth soaked in ethyl alcohol It is particularly important to clean the printhead after printing on thermal media for long periods which will guarantee the print quality and extend the life of the printhead Note Always use the thermal head cleaner when cleaning the printhead AN CAUTION Do not use any solvent other than ethyl alcohol Solvents such as benzene acetone and thinner will dissolve plastic parts and destroy the printhead platen and much of the printer ribbon guide roller ribbon guide roller platen printhead 53 Chapter 4 Printer Adjustments 54 Chapter 5 Troubleshooting O a A OO N Error Messages Power Troubleshooting Media Feed Troubleshooting Ribbon Feed Troubleshooting Print Troubleshooting Interface Troubleshooting 55 Chapter 5 Troubleshooting 1 Error Messages 1 Error Messages When there is a problem with the printer Abuzzer sounds The error indicator lights up An error message is shown on the LCD screen Errors and corrective actions are shown below 1 Errors indications Description Indication LED Buzzer hone temperature low ColdHead Sounds long PCB temperature low Cold PCB Sounds long Printhead resistance value abnormal error contents Sounds long and printhead information repeatedly displayed Head Err Rank
34. h the notch of the tearing plate 3 movable media guide 6 Push down the green part of the push button to close the printer mechanism at this time continue pushing until it clicks closed Note Make sure the green part of the push button is pressed properly Otherwise the printer mechanism may fail to close 7 Close the printer cover 8 Turn ON the power switch of the printer The LCD screen on the control panel will show On Line Then press the FEED key and media will advance to the next label position and stop 42 Chapter 3 Media and Ribbon 5 Kinds of Approved Ribbons 5 Kinds of Approved Ribbons Kinds of ribbons Types of ribbons Size of ribbons This printer uses a solid ink ribbon Special ribbon with weather resistance When using this type set the print speed slower and the printing energy greater Both inward wound and outward wound ribbons can be used With a single roll of ribbon 360 m about two rolls of media with outer diameter of 203 mm 8 in can be used for printing Ribbon width Note Recommended ribbon 25 4 114 mm width 10 of width of media used e Max length 360 m 1 181 feet e Max outer diameter 74 mm 2 91 in e Media core inner diameter 25 4 0 254 mm 1 0 01 in 43 Chapter 3 Media and Ribbon 6 Ribbon Setting 6 Ribbon Settin This printer is designed for easy ribbon loading Open the printer cover and install the ribbon as follows 1
35. handled properly could result in death or serious injury Indicates a situation which if not observed and handled properly could result in injury A This is a mark to call attention to the reader Before Operation WARNING E Never perform the following If not avoided these may cause damage or trouble to the printer or cause the printer to overheat and release smoke and cause burns or an electrical shock If the printer is damaged or is malfunctioning be sure to turn the power off immediately and remove the power cord from the outlet then consult our service personnel Do not jolt or impact to the printer by stepping on dropping or hitting the printer Do not place the printer in a poorly ventilated area or shut off the air vent of the printer Do not place the printer where chemical reactions occur such as in laboratories or where air is mixed with salt or gas Do not use a power voltage or frequency other than those specified Do not plug unplug the power cord or attach detach the interface cable by simply grabbing the power cord or interface cable Do not pull or carry the printer when the tension of the power cord or interface cable is increased Do not drop or put foreign matter such as clips and pins into the printer This may cause problems Do not plug the power cord into an outlet with many loads Do not spill drinks such as tea coffee and juice on the printer or spray insecticide on the printer If d
36. he receive buffer reaches 4K bytes 300 600 1200 2400 4800 9600 19200 38400 bps Bit length 7 or 8 bit Stop bit Fixed When printer is receiving data stop bit is fixed at 1 and when printer is transmitting data stop bit is fixed at 2 But computer can transmit or receive data regardless of stop bit at 1 or 2 CC CS 2 Parallel interface IEEE 1284 compatible and nibble modes _ 8 bit parallel Connector 36 pin unphenol type Synchronous syst Strobe pulse em Handshaking ACKNLG and BUSY signals Signal level TTL 71 Appendixes 2 Specifications 3 USB Interface USB Interface Specifications USB1 1 4 RS 232C loopback test After connector wiring as shown in the figure place the printer into self test mode The printer will receive data that has been transmitted by printer itself and the test of receiving and transmitting data will be performed RS 232C loopback test WO ONO UR WN 72 Appendixes 2 Specifications 5 RS 232C protocol 1 X ON X OFF system see figure This is a control system in which the data transmitting request signal X ON 11H code and the data transmitting stop signal X OFF 13H code are output Requirements of output of X ON code e When the power is switched to ON e When the receive buffer has less than 2K bytes available the X OFF code is output and the receive buffer has at least 4K bytes availabl
37. k feed speed is set Print start position Print start position is set relative value to default value is used V 2 00in H 0 00in Column offset Column offset horizontal direction is set H 2 00in FESD ma Media stop Media stop position is set relative values to default values for position peeling auto cutter tearing are used 2 00in Command SetLckOF Printing mode settin overriding SetLckON Printing mode setting A fe Note When the printer is switched off and on the initial values for these menu items selected by the printer configuration setting mode will be retrieved from the flash memory 28 Chapter 2 Printer Operation 3 Printer Configuration Setting Mode Notes when setting print start position and media stop position Actual distance 29 0mm Cut 17 4mm Tea k 12 8mm Peel Auto cutter Direction of media feed ES ie O value gt j 4 O Vert Adj i jc__f value NoAction i i Af Stop Pos i lt f value PeelWait gt gt l ATEN Pos f value TearBar Es Af Stop Pos f value AutoCut i l gt Af Stop Pos lt gt Media sensor Ge Platen A Print start position Vert Adj Print start position Stop Pos Labels Liner Relative value to O value is set 4 O Relative value to O value is set 4 f e When the AfterPnt
38. les Ribbon and media are not proper Wrong ribbon path Ribbon winding direction is reversed Ribbon holder and winder tension is not correct Problem Cause and remedy Ribbon holder and winder tension is not correct Print density heating factor is not correct Angle of ribbon guide bar is not correct Printhead pressure doesn t match media width Ribbon and media are not proper 62 Use correct path See Chapter 3 gt Set it properly See Chapter 3 Set it properly See Chapter 3 Contact our service personnel Set it properly gt Correct the parameter of the Hnn command in the printing contents definition mode See Appendixes Contact our service personnel to adjust the ribbon guide bar If not the ribbon may wrinkle Adjust printhead pressure with the adjustment screw See Chapter 4 Contact our service personnel 5 Print Troubleshooting Problem p_i Chapter 5 Troubleshooting 5 Print Troubleshooting Cause and remedy Printing does not start Missing lines Dropouts Power to the printer is not turned on Printer is not properly connected to the computer Printer configuration setting is not proper Printhead connector connection fails gt Turn on the power switch If power is not provided follow the descriptions on Section 2 Power Troubleshooting Chapter 5 Tur
39. mark on the feeding i i section to SUPER LOW and set the markon A TENSION the winding section to LOW by turning the adjust knob and adjust screw respectively STANDARD IN 7 Note If the problem is still not resolved AT STANDARD please contact our service personnel 51 Chapter 4 Printer Adjustments 4 Adjustable Sensor For CLP 7201e 4 Adjustable Sensor For CLP 7201e Note The adjustable sensor is optional for CLP 7202e Top view Adiustable knob d mi Jf Operating procedure 1 Measure your required detection position beforehand using the scale on the upper guide rail Move the adjustable sensor to the required detection position by tuning the adjustable knob it is useful to align the mark yellow on the top of the adjustable sensor with the scale showing the required detection position For the movable range of the adjustable sensor see figure below 2 Set media with liner Then close the upper guide rail and set the voltage to 3V Note For voltage setting see Section 5 System Maintenance Mode Chapter 2 Side view Left end of media 0 mm 118 mm max media width 59 mm sensor usable range 52 Chapter 4 Printer Adjustments 5 Cleaning 5 Cleaning Wipe off any foreign matter such as ribbon or media dust dirt and adhesive substances built up around the printhead ribbon
40. ment screw with a screwdriver Then turn the offset adjustment screw two to four times clockwise with a screwdriver S Make fine adjustments by checking the self test print Chapter 4 Printer Adjustments 2 Use of Narrow Media Ribbons Printhead Pressure Adjustments 2 Use of Narrow Media Ribbons Printhead Pressure Adjustments The printer is already factory set to the value of media width 112 mm 4 4 in When you use narrow media adjust the printhead pressure in the following 1 Looking in at the check window on the upper frame align the mark the left end of white plastic with the width of media by turning the printhead pressure adjustment knob The printhead must be closed 2 Make fine adjustments by checking the self test print a When the print on right side is too light Move the mark white to the right side by turning the printhead pressure adjustment knob clockwise b When the print on the left side is too light Move the mark to the left side by turning the printhead pressure adjustment knob counterclockwise Check window Width of media When ribbon wrinkles or media skews with media width of 4 in no or more CAS Factory setting 49 Chapter 4 Printer Adjustments 3 Use of Narrow Media Ribbons Ribbon Tension Adjustments 3 Use of Narrow Media Ribbons Ribbon Tension Adjustments Ribbon tension of this printer is already adjusted to the recommended ink ribbon and media
41. menu item is set to AutoCut the relation between print start position and media stop position should be set to O f If the value is set so that O lt f the media may be out of platen e lf the absolute value to O value is larger than the absolute value to f value as the set value of O increases the media stop position may change However if the absolute value to f value is smaller than the absolute value to O value as the set value of f decreases the media stop position may not change e When the AfterPnt menu item is set to PeelWait the set value of f should be limited the larger value causes labels to unexpectedly peel off 29 Chapter 2 Printer Operation 4 Self Test Mode amp Hex Dump Mode 4 Self Test Mode amp Hex Dump Mode In this mode self test printing is performed and you can check the current printer configuration settings and print quality After loading the media and ribbon operate the printer in the following way 1 Turn ON the power switch while pressing and holding the FEED key When labels are used hold down the FEED key for two seconds and the printer will feed the media and print samples 1 and 2 see below and stop When continuous media is used hold down the FEED key for four seconds and the printer will feed the media and print samples 1 and 2 see below and stop ROM version No Sample 1 Date and time ROM VERSION BM300301 ROM checksum DATE amp TIM
42. n where manual tearing is possible H E e When manual tearing is needed tear the label at this time e Performs next label printing When next print data is transmitted form the computer the printer feeds back media to the previous print completed position and resumes printing Media are fed back to the C previous print completed position and printing resumes 78 3 Appendixes 2 Specifications Tear off when feeding Media are fed to the tear position When the manual tearing is needed tear the label at this time Perform next feeding or label printing If the Feed key is pressed or next print data is transmitted from the computer the printer will feed back media to the previous print completed position and resume feeding or printing 79 Appendixes 2 Specifications e Cut Position Adjustments The cut position can be specified with the fnnn of the system level commands When the tear off function is turned on the following initialization value is set in the printer Initialization value fnnn f735 73 5 mm The values higher or lower will increase or decrease the amount of feed in the tear off Paper position sensor Onnnn Paper position setting NL fnnn Feed position setting Fnnn lt Onnnn Feed or back feed is not performed Cutter Fnnn gt Onnnn Peeler i Tear off Feed or back feed is performed Parameter initialization values Initialization values of print a
43. n off the power switch and connect it properly See Chaper 1 Correct the printer configuration setting See Chaper 2 If the printhead connector is not connected properly insert it properly Printhead is dirty Platen is dirty Note If those cannot be removed Check that the area around the printhead heating element is not dirty If dirty clean it with the printhead cleaning pen or a soft cloth soaked in ethyl alcohol etc See Chaper 4 Remove labels ribbons or media dust dirt etc built up around the platen See Chaper 4 contact our service personnel Print is too light or dark Ink ribbon and media are not the recommended type Media quality doesn t match the printhead offset Media width doesn t match the printhead pressure Printer configuration setting mode is not correct Printing energy setting level is not proper Other printing sabnormalities Change to the recommended type after checking the maker and model serial number of the ink ribbon and media Adjust the printhead offset See Section 1 Printhead Offset Adjustments Chapter 4 Adjust the printhead pressure See Section 2 Printhead Pressure Adjustments Chapter 4 Check whether the printer configuration setting mode is for direct thermal or thermal transfer printing and change it as necessary See Chaper 2 Check the set value of the printing energy level and adjust it
44. nd feed positions by each operating mode are described below unit mm in Noma i Minimum printing Auto cutter Peeling Tear off value CORNER tees offset 559 22 569 22 55 9 2 2 55 9 2 2 12 7 0 5 73 5 12 7 2 9 0 5 Feed position fnnn If values lower than the minimum values are set the initialization values will be set instead When the virtual distance between the print and feed positions mode is on 80 Citizen America Corporation 831 S Douglas Street Suite 121 El Segundo CA 90245 Tel 310 643 9825 U S A Citizen Systems Europe GmbH http www citizen europe com Mettinger Strasse 11 Park House 73728 Esslingen 643 651 Staines Road Feltham Germany Middlesex TW14 8PA United Kingdom Japan CBM Corporation CBM Bldg 5 68 10 Nakano Nakano ku Tokyo 164 0001 Tel 81 3 5345 7540 Fax 81 3 5345 7541 Japan JE99716 02 70904032 Printed in Japan
45. nterference Regulations of the Canadian Department of Communications This equipment is designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help CAUTION Use shielded cables to connect this device to computers Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the equipment ETAT DE CONFORMITE EMI A L USAGE DES UTILISATEURS CANADIENS Cet quipment produit et utilise l nergie radiofr quences et s il n est pas install et utilis correctment c esst dire en accord strict avec les instructions du fabricant il risque de provoquer des int rferences avec la r ception de la radio et de la t l vision Le pr sent appareil num rique n met pas de bruite radio lectriques d passant les limites applicables aux ap
46. o turn on or off the power See Chapter 2 5 Power inlet To connect the power cord 6 PCMCIA memory card cover To protect the PCMCIA memory card from exposure to dust and foreign matter To install a PCMCIA memory card first unhook this cover then slide it out See Appendixes 16 Control panel 1 2 3 4 Chapter 1 Setup 2 Part Names and Functions LCD Displays the current printer status configuration settings or an error message LEDs One LED is the power indicator and the other the error indicator PAUSE key Temporarily pauses printing FEED key Feeds the media 5 STOP key Stops the printer operating 6 Media gap adjustment control To adjust the media gap sensor sensitivity 7 Black mark adjustment control To adjust the black mark sensor sensitivity 8 LCD contrast adjustment control To adjust the LCD contrast Chapter 1 Setup 3 Connection to Power 3 Connection to Power 1 Check that the power switch to the printer is turned OFF 2 Connect the connector of the power cord to the power inlet on the printer 3 Insert the plug of the power cord in the AC outlet AC outlet _power switch power inlet _ Sh AE ON Se e Use an AC outlet that accepts a three pronged plug Otherwise static electricity may be generated and there will be danger of electric shock 18 Chapter 1 Setup 4 Connection to a Comp
47. of labels and bar codes Alternatively Citizen provides printer drivers for popular operating systems such as Windows tm Easy operation Thanks to the clam shell mechanism labels media and ribbons are loaded easily and maintenance such as head cleaning is carried out smoothly IEEE1284 Parallel serial and USB ports as the standard The enhanced parallel serial and USB ports are provided as the standard to enable high speed data transmitting and industry compatible connectivity Adjustable sensor The adjustable moveable sensor standard on the CLP 7201e allows irregularly cut labels and tags to be used with ease The sensor can also detect black registration marks that are not at the edge of the media LAN Ethernet and WiFi optional The LAN Ethernet and WiFi interfaces are optionally available to meet the variety of needs of computer printer network Trademark Acknowledgement Windows Microsoft Corporation 11 Before Operation Model Description The following two models are available The main different points between the two models are shown below Model Print resolution Printing speed Austa Flash Memory media sensor CLP 7201e 200dpi 2 7 IPS Standard Standard on board CLP 7202e 200dpi 2 7 IPS Optional Via PCMCIA card 12 Chapter 1 Setup O N Confirmation of Carton Contents Part Names and Functions Connection to Power Connection to a Computer Chapter 1 Setup
48. pareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications du Canada Cet quipment est con u pour fournir une protection satisfaisante contre de telles interf rences dans une installation r sidentielle Cependant il n y a pas de garantie contre les interf rences avec les r ceptions radio ou t l vison provoqu es par la mise en et hors circuit de l quipment aussi il est demand a l utilisateur d essayer de corriger l interf rence par l une ou plus des mesures suivantes R orienter l antenne de r ception Installer l ordinateur autre part par gard pour le r cepteur Brancher l ordinateur dans une prise de courant diff rente de fa on ce que l ordinateur et le r cepteur soient branch s sur des circuits diff rents Before Operation Important Safety Instructions 1 Read all of these instructions and save them for later reference 2 Follow all warnings and instructions marked on the product 3 Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning 4 Do not use this product near water 10 11 12 13 14 Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product Slots and openings on the cabinet and the back or bottom are provided for ventilation To ensure reli
49. provided by turning on the power switch and use the correct RS 232C cable Chapter 5 Troubleshooting 3 Media Feed Troubleshooting 3 Media Feed Troubleshooting Problem Media does not feed e Cause and remedy Wrong media path Printhead mechanism is open Media skew Edge of media is not in contact with the media guide Roll guide is not in contact with the roll media Printhead pressure is not correct Media does not align with the print position Setting mode is not correct Media gap black mark sensor adjustment failure Transfer data is abnormal Een o T eee 61 Use correct path See Chapter 3 Close the printhead mechanism Slightly push the media guide to the edge of media See Chapter 3 Slightly push the roll guide to the roll media See Chapter 3 Adjust it with the offset adjustment screw according to the width of media See Chapter 4 Check whether the setting mode is for media gap or black mark sensor and if it is not change it See Chapter 2 Adjust the voltage of media gap or black mark sensor from the voltage setting in the system maintenance mode See Chapter 2 If the contents of the transfer data are incorrect set them properly again Chapter 5 Troubleshooting 4 Ribbon Feed Troubleshooting 4 Ribbon Feed Troubleshooting Ribbon does not wind Ribbon wrink
50. rink or water is spilled first be sure to turn the power off and remove the power cord from the outlet then consult our service personnel Do not disassemble or modify the printer Discard or safely store the plastic packing bag This bag should be kept away from children If the bag is pulled over a child s head it may cause suffocation Before Operation General Precautions 11 12 13 14 Prior to operation read the safety instructions carefully and observe them Do not drop or put foreign matter such as clips and pins into the printer This may cause problems Be careful when moving or carrying the printer Dropping the printer may cause injury or property damage Make sure if you open the top cover it is opened all the way If only partially open the cover could slam shut possibly causing injury When the cover is open be careful of the corners of the cover They could cause injury Do not open the printer during printing When cleaning the surface of the printer case do not use the cloth that is soaked in thinner trichloroethylene benzine ketone or similar chemicals Do not use the printer where there is a lot of oil iron particles or dust Do not spill liquids or spray insecticide on the printer Do not jolt or impact to the printer by stepping on dropping or hitting the printer Operate the control panel properly A careless rough handling may cause problems or malfunction Do not use such
51. sharp edged tool as a ballpoint pen for operation Be careful of the edges of the plates so injury or property damage is possible lf a problem occurs during printing stop the printer immediately and unplug the power cord from the outlet When printer trouble occurs do not try to dissemble it Instead consult our service personnel Before Operation Precautions When Installing the Printer 1 Prior to operation read the safety instructions carefully and observe them 2 Do not use or store the printer near fire excessive moisture in direct sunlight near an air conditioner or heater or other source of unusually high or low temperature or humidity or excessive dust 3 Do not place the printer where chemical reactions occur such as in a laboratory 4 Do not place the printer where air is mixed with salt or gas 5 The printer must sit on a firm level surface where there is ample ventilation Never allow the printer s air vent to be blocked by a wall or other object 6 Do not put anything on the top of printer 7 Do not place the printer near a radio or television and do not use the same wall outlet for the printer and radio or television Radio or television reception could be adversely affected 8 Do not use a power voltage or frequency other than those specified 9 Do not put anything on the power cord or step on it 10 Do not drag or carry the printer with the power cord or interface cable 11 Avoid plugging th
52. ting mode System maintenance mode Printing method 9600bps Fin Adjustable sensor Media stop position S 0 00in Command overriding SetLckOF 35 Chapter 2 Printer Operation 36 Chapter 3 Media and Ribbon 1 Kinds of Approved Media 2 Configuration of Approved Media When Using Front Sensors 3 Configuration of Approved Media When Using Adjustable Sensor 4 Media Setting Kinds of Approved Ribbons Ribbon Setting 37 Chapter 3 Media and Ribbon 1 Kinds of Approved Media 1_Kinds of Approved Media Kinds of e Thermal transfer When choosing media make sure that these are media media high quality Otherwise the print quality and life of Direct thermal media the printhead will not be guaranteed Types of Labels Both inward wound and outward wound roll media media continuous die cut can be used or fanfold Tags Tickets Media width 254 118mm 14 65 in Media thickness 0 0635 0 254 mm 0 0025 0 01 in Max outer diameter of roll media em gan Media core inner diameter 38 76 mm 1 5 3 in 38 Chapter 3 Media and Ribbon 2 Configuration of Approved Media When Using Front Sensors 2 Configuration of Approved Media When Using Front Sensors The front sensors consist of the transparent and reflective type photosensors that detect the position of the labels or tags Transparent type photosensor Reflective type photosensor Note
53. tments 1 Use of Media Other Than the Recommended Printhead Offset Adjustments Media Thickness Adjustments 1 Use of Media Other Than the Recommended Printhead Offset Adjustments Media Thickness Adjustments The printer is already factory set to the requirements of proper print quality while using the recommended labels If the print quality is inferior because of the different type of media adjust the printhead offset in the following manner The relationship between the printhead heating element and the offset check window is shown below a Printhead position for labels Offset adiustment screw Offset check window b Printhead position for tags Offset adjustment Offset check window heating element 48 Offset adiustment screw Offset check window a When using standard labels or thermal media 1 Looking in at the offset check window reset the printhead offset so that it comes to the center line middle of the three lines by turning the offset adjustment screw with a screwdriver Then turn the offset adjustment screw two to four times counterclockwise with a screwdriver Factory setting two turns Make fine adjustments by checking the self test print b When using thick media tags or other media 1 Looking in at the offset check window reset the printhead offset so that it comes to the center line middle of the three lines by turning the offset adjust
54. ual And keep it handy for reference when needed The contents of this manual may change without prior notice Reproduction transfer or transmission of the contents of this manual without prior consent is strictly prohibited We are not liable for any damage resulting from the use of the information contained herein regardless of errors omissions or misprints We are not liable for any problems resulting from the use of optional products and consumable supplies other than the designated products contained herein Do not handle disassemble or repair the parts other than those specified in this manual We are not liable for any damage caused by user s erroneous use of the printer and inadequate environment Data residing in the printer is temporary Therefore all data will be lost if power is lost We are not liable for any damage or loss of profits caused by data loss due to failures repairs inspections etc Please contact us if there are any mistakes or ambiguities within this manual If there are missing or incorrectly collated pages in this manual contact us to obtain a new manual SAFETY INSTRUCTIONS Before Operation must be strictly observed To prevent personal injury or property damage the following shall be strictly observed The degree of possible injury and damage due to incorrect use or improperly following instructions is described below Indicates a situation which if not observed and
55. uter 4 Connection to a Computer An interface cable is necessary to connect the printer to a computer To connect the cable proceed as follows 1 2 Turn OFF both power switches of the printer and the computer Connect the connector of one end of the interface cable to the interface connector on the back of the printer and secure it with locks or locking screws Connect the connector of the other end of the interface cable to the interface connector on the computer and secure it with locks or locking screws Parallel interface cable 19 Chapter 1 Setup 20 Chapter 2 Printer Operation O MA N Power On Off Normal Operating Mode Printer Configuration Setting Mode Self Test Mode amp Hex Dump Mode System Maintenance Mode Returning to Factory Setting 21 Chapter 2 Printer Operation 1 Power On Off 1 Power On Off Turning on the power 1 Turn on the power switch on the back of the printer Contrast adjustment control 22 Chapter 2 Printer Operation 1 Power On Of Turning off the power 1 Turn off the power switch on the back of the printer 2 The green LED goes off and any message on the LCD screen disappears 23 Chapter 2 Printer Operation 2 Normal Operating Mode 2 Normal Operating Mode When the power is turned on the printer enters the normal operating mode which allows normal printing The control key functions are as follows On Line ST
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