Citizen Systems Citizen CT-S4000 User's Manual
Contents
1. High speed parallel interface Parallel interface model Built in cash drawer interface Auto cutter mechanism provided as a standard User customization such as memory switch setting are available Page mode Registration of user defined characters and logos into flash memory Barcode printing 2 color printing is supported When specified paper is used Error indication is available with LED or buzzer Can be installed on a wall by using the optional wall mounting kit 1 2 Unpacking When unpacking the printer confirm that the following are provided Printer AC power cord User s manual This manual Sample paper roll Partition Ge Screw CT S4000 P Sample paper roll roll EA EA EA zech ch sch AC power cord Partition 1 3 Model Classification User s manual This manual Screw The printer models are classified by the following designation method 54000 RS E Power supply No marking AC power type built in power supply DC DC power supply type Interface PA IEEE 1284 amp USB RS RS 232C amp USB UB USB only Option 10 Label Black mark No marking Standard L Label M Black mark Body case color WH Cool white BK Black Character set AC cable E Europe U USA 1 4 Basic Specifications Item Specifications Model CT S4000 PA CT S4000 RS CT S4000DC PA2. witch No etting Default et Values Memory SW7 1 Baud Rate 19200 bps 9600 bps 1200 bps 2400 bps 4800 bps 9600 bps 19200 bps 38400 bps 57600 bps 115200 bps SW7 2 Data Length 8Bits 7Bits 8Bits SW7 3 Stop Bit 1Bit 1Bit 2Bits SW7 4 Parity NONE NONE EVEN ODD SW7 5 Flow Control DTR DSR DTR DSR XON XOFF SW7 6 DMA Control Valid Valid Invalid SW7 7 VCom Protocol PC Setting PC Setting DTR DSR XON XOFF Memory SW8 1 Print Width 832dots 832dots 69 col 720dots 60col 660dots 55col 576dots 48col 512dots 42col SW8 2 Paper Type 1 Color Normal 1 Color Normal 2 Color Normal Memory SW9 1 Code Page PC437 Katakana PC850 858 PC860 PC863 PC865 PC852 PC866 PC857 WPC1252 PC864 Thai Code 18 Memory SW9 2 Int Char Set USA France Germany England Denmark Sweden Italy Spain Japan Norway Denmark 2 Spain 2 Latin America Korea Croatia China Memory SW9 3 Kanji ON OFF SW9 4 Memory SW10 1 JIS Shift JIS Print Density 100 JIS Shift JIS 70 75 80 85 90 95 100 105 110 115 120 125 130 135 140 SW10 2 Print Speed Level 9 Level 1 Level 2 Level 3 Level 4 Level 5 Level 6 Level 7 Level 8 Level 9 SW10 3 ACK Timing Before Busy Before Busy Same Period After Busy SW10 4 NV User 192K bytes 1K bytes
3. 1 Confirm that the power switch is OFF 2 Open the printer cover 3 Insert the partition into the slot and align it with the scale inside of the printer which meets the width of the paper roll used When using the 80mm or 82 5mm wide paper roll set the partition by using the accessory screw 4 Change the setting of paper width by reffering to the section 5 2 Manual Setting of Memory Switch Partition Partition aD Scales E AN CAUTION 80mm 82 5mm When using 112 paper roll the partition is not used 18 3 6 Setting DIP Switch The DIP switch is present on the serial interface board Remove the board fixing screws take out the interface board and then set the DIP switch The function of each switch is as shown below DIP switch Interface board mounting screws AN CAUTION When setting the DIP switch DO NOT remove screws other than those for mounting the serial interface board When the serial interface board is removed turn off the printer power switch Initial Switch No Function Settings Communication condition DIP switch setting Memory switch setting method setting Hand shake XON XOFF DTR DSR Bit length 7 bits 8 bits Parity check With parity None Parity selection Even parity Odd parity Baud rate selection See Table below INIT Reset Invalid Selecting bau
4. establece la legislaci n prevista por la Directiva 2002 96 CE sobre residuos de aparatos el ctricos y electr nicos RAEE vigente nicamente en la Uni n Europea Se desiderate gettare via questo prodotto non mescolatelo ai rifiuti generici di casa Esiste un sistema di raccolta separato per i prodotti elettronici usati in conformit alla legislazione RAEE Direttiva 2002 96 CE valida solo all interno dell Unione Europea Deponeer dit product niet bij het gewone huishoudelijk afval wanneer u het wilt verwijderen Er bestaat ingevolge de WEEE richtlijn Richtlijn 2002 96 EG een speciaal wettelijk voorgeschreven verzamelsysteem voor gebruikte elektronische producten welk alleen geldt binnen de Europese Unie Hvis du vil skille dig af med dette produkt m du ikke smide det ud sammen med dit almindelige husholdningsaffald Der findes et separat indsamlingssystem for udtjente elektroniske produkter i overensstemmelse med lovgivningen under WEEE direktivet direktiv 2002 96 EC som kun er g ldende i den Europ iske Union Se quiser deitar fora este produto n o o misture com o lixo comum De acordo a legisla o que decorre da Directiva REEE Res duos de Equipamentos El ctricos e Electr nicos 2002 96 CE existe um sistema de recolha separado para os equipamentos electr nicos fora de uso em vigor apenas na Uni o Europeia Je eli zamierzasz pozby sie tego produktu nie wyrzucaj go razem ze zwyk ymi domowymi odpadka
5. 1 Init Signal Reserved Invalid Fixed SW2 2 Auto Cutter SW2 3 Spool Print Valid Sw2 4 Full Col Print WaitData SW2 5 Resume aft PE Top SW2 6 Reserved SW2 7 Reserved SW2 8 Memory SW3 1 PNE Sensor Resum Cttr Err Invalid Invalid SW3 2 Reserved SW3 3 Parallel 31 Pin Invalid SW3 4 Reserved SW3 5 Reserved SW3 6 Reserved SW3 7 CBM1000 Mode Valid SW3 8 Memory SW4 1 3 Resum Open Err P Length Set Command Command SW4 2 3 Power on TOF Valid Swa 3 Feed amp Cut at TOF SW4 4 3 Paper Select 1 Thermal Roll BM P LbI P SW4 5 Position detect 2 Black Mark Label SW4 6 Reserved Swa 7 Reserved SWA4 8 Memory SW5 1 Prtial Onl Buzzer Invalid SW5 2 Line Pitch 406 SW5 3 USB Mode Printer Class SW5 4 Reserved SW5 5 Power OFF Info Valid SW5 6 Reserved SW5 7 Reserved SW5 8 Notes Reserved 1 The factory setting of Paper Select will be different depending on the model classfication 2 In the case of selecting the thermal roll with the SW4 4 the SW4 5 will not be available The SW4 5 will be set to Black Mark status for the Black Mark version printer 3 The SW4 1 4 2 4 4 and 4 5 are available for the Black Mark version printer only 26
6. 18 3 5 Partition for Paper Roll esses nnns 18 3 6 Setting DIP SWitChi d 19 3 7 Adjusting the Paper Near end 20 4 MAINTENANCE AND TROUBLESHOOTING 21 4 1 Setting Replacing the Paper Roll 21 4 2 Removing Jammed Paper 21 43 Cleaning the Print Head oret tote 22 4 4 Self printing esses seen ener nnns 23 4 5 Hexadecimal Dump Printing NEEN 23 4 6 Error Indication WEE 24 4 7 When the Paper Cover Cannot Be Opened 24 5 OTHER er E 25 5 1 External Views and Dimensions esses 25 5 2 Printing RT 25 5 3 Manual Setting of Memory Switch 26 1 GENERAL OUTLINE The CT S4000 4000DC are thermal line printers designed for use with a broad array of terminal equipment including data POS and kitchen terminals With extensive features they can be used in a wide range of applications Drop in paper loading mechanism facilitating easy paper handling and head cleaning High speed 150 mm s printing 0 Versatile roll capacity with ability to use 80 mm 82 5 mm and 112 mm wide paper rolls Can use paper roll with a maximum of 102 mm diameter Equipped with USB interface as standard plus a choice of either a serial or parallel interface Replaceable interface board
7. 64K bytes 128K bytes 192K bytes SW10 5 NV Graphic 384K bytes 0 byte 64K bytes 128K bytes 192K bytes 256K bytes 320K bytes 384K bytes In this printer Memory Switches 9 3 and 9 4 are not usable For USA version Manual Setting of Memory Switch Memory SW The memory switch can be selected changed or written by the combination of three actions pressing the FEED button pressing and holding the FEED button and opening or closing the printer cover 1 Entering memory switch setting mode Set paper in the printer and keep the printer cover open With the FEED button pressed and held turn the printer power on and then press the FEED button twice Close the cover If the current settings of the memory switch etc are printed the printer is now in the memory switch setting mode Memory SW 1 00000000 0 OFF state 1 ON state No indication for 0 1 with memory switch SW7 through SW10 Selecting memory switch MEMORY SWITCH SELECT MODE When the FEED button is pressed short 1 printing occurs in the order of Memory SW1 Memory SW2 Memory SW3 gt Memory SW10 Save To Memory Memory SW1 gt repeatedly When the memory switch you want to change is reached press and hold the FEED button for more than 2 seconds Selecting each switch item 3 8 items are provided for setting in each switch By pressing and holding the FEED button lo
8. Kg for CT S4000 Approx 2 0 Kg for CT S4000DC Outside dimensions 177 W x 213 D x 147 H mm Operating temperature and humidity 5 to 45 C 10 to 90 RH No condensation Storage temperature and humidity 20 to 60 C 10 to 90 RH No condensation Reliability Print head life 100 km 1 x 10 pulses At normal temperature humidity with recommended paper used Auto cutter life 1 million cuts At normal temperature humidity with recommended paper used Safety standard Notes UL C UL FCC Class A TUV GS CE Marking 1 When paper width is 112 82 5 80 mm 2 The number of printable columns are selectable with a Memory Switch The number of columns in this table refers to typical model Printer varies partly in the number of columns depending on printer specifications 3 As each character size includes the space inside the character font actual character looks smaller 4 The line spacing is selectable with a command or Memory Switch When the printer is turned on it will be slelecte with the memory switch 11 2 EXPLANATION OF PRINTER PARTS Printer cover Cover open button Power switch Rear connector Operation panel Front view Rear view Printer cover Paper is loaded under this cover Cover open button To refill or replace paper open the printer cover by pulling the cover open button forward Power switch This switch turns the printer po
9. OFF 00000000 Dip switches 7 Dei DIP switch setting sw4 123456 7 8 walt 12345578 du o um Only serial interface Du OFF 0000 o J model OFF 00000000 Lee nC C bs 4 5 Hexadecimal Dump Printing This function is to print all received data in hexadecimal numbers If problems such as missing data data duplication etc should occur this function allows checking whether or not the printer is receiving data correctly Load the paper into the printer and keep the printer cover open With the FEED button pressed and held turn the printer power on and then close the printer cover The printer prints HEX dump print mode followed by the received data printed in hexadecimal numbers and some characters AN CAUTION B The printer prints if there is no characters corresponding to data B During hexadecimal dump functions except some command will be disabled E If print data DOES NOT cover a line press the FEED button to print the line When you press the FEED button three times consecutively or you turn the printer power off or the printer receives a reset signal from the interface the hexadecimal dump printing is terminated Print example HEX DUMP PRINT MODE 1B 21 00 1B 20 04 41 42 43 44 ABCD 45 46 47 48 49 4A 4B 4C 4D 4E EFGHIJKLMN 4F 50 OD OA 31 32 33 OD OA OP 123 4 6 Error Indication Paper end Paper out is detected in two steps paper near end and paper end ERROR LED will light when t
10. ON the printer power If the cutter blade cannot be restored refer to the section 4 7 B The print head is hot immediately after printing DO NOT touch it with your hand DO NOT touch the heating element of the head with a bare hand or metal object either 4 3 Cleaning the Print Head 1 Turn the printer power off 2 Open the printer cover 3 Wait several minutes Wipe off any debris on the heating element of the head using a cotton swab soaked in ethyl alcohol AN CAUTION The print head is hot immediately after printing DO NOT touch it with your hand DO NOT touch the heating element of the head with a bare hand or metal object either 4 4 Self printing Insert paper into the printer With the FEED button pressed and held turn the printer power on keep the FEED button held for about 1 second and then release the FEED button The printer starts self printing The printer prints model name version DIP switch setting memory switch setting and built in fonts pu LLL eS Ae CT S4000 Memory switches SW1 ROM VERSION version 2345678 ROM DATE 1 ON XXXX XXXX OFF 00000000 HB Interface Serial Interface SW2 Baud rate 19200 bps 4 12345678 Data bit 8 bits Serial communication ON Parity None condition Only serial oss 0000 switch Handshaking DTR DSR J interface model i setting Buffer Size 12345678 4K Bytes Buffer size ON
11. cord in the neighbor of a heating device Neglecting these cautions may cause wires or insulation to break which could result in leakage electric shock or printer failure If the power cord sustains damage contact your Citizen Systems dealer E Do not leave things around the supply outlet E Supply power to the printer from a convenient wall outlet readily accessible in an emergency The printer may not be immediately shut down in an emergency W Insert the power plug fully into the outlet E if the printer will not be used for a long time leave it disconnected from its supply outlet W Hold the plug and connector when plugging or unplugging the power cord or signal cable after turning off the printer and the appliance connected to it AN CAUTION Caution label is attached on the position shown in the following figure Carefully read the precautions in handling before using the printer THIS LABEL INDICATES THE RISK OF ANY INJURY DUE TO HIGH TEMPERATURE OF THE PRINT HEAD W Do not transport this printer with the paper roll inside Printer failure or breakage may occur To prevent possible malfunction or failure observe the following Bi Avoid operating the printer without paper properly loaded E Avoid the use of paper not complying with specifications May result in poor print quality B Avoid using torn pieces of paper or spliced with plastic adhesive tapes E Avoid forcibly pulling already lo
12. or GS r command or at pin 34 on the parallel interface port 10 Von 4 Drive Circuit printer side 21012 ei 3 VDR 9 4 mo 6 hi 7r caution E No output is produced while printing W The cash drawers 1 and 2 cannot be driven simultaneously E A solenoid used for the cash drawer should be of 24 Q or more The output current should be kept at 1A or less otherwise breakdown or burning could occur 7 3 4 Installing the Printer The printer can be installed horizontally vertically and on the wall At the time of shipment the printer is set for horizontal installation To install the printer vertically or on the wall the following adjustments are required 1 Adjustment of paper near end sensor position See section 3 7 2 Anti slip rubber feet for vertical setting 3 Optional wall mounting kit for wall mounting A CAUTION Vertical position When used in vertical position the printer ejects paper not to fall naturally even with full cutting Be careful in using the printer built in equipment etc Ensure that the wall on which the printer is mounted has enough strength before installation When using in horizontal setting avoid cutting full Otherwise the cut paper may drop into the cutter and may result in double cutting and narrow pieces of paper This may cause paper 3 5 Partition for Paper Roll At the time of shipment this partition is not installed
13. print paper shown in the following table or the paper with equivalent quality Paper Type Product Name Recommended thermal TF50KS E2D from Nippon Paper PD150R PD160R from Ohji Paper PA220AG HP220A HP220AB 1 F230AA P220AB P220AE 1 from Mitsubishi Paper Paper width 112 Paper width 82 5 Paper width 80 be gt gt gt 4 Maximum print area 104 4 Maximum print area 82 5 4 Maximum print area 72 4 gt gt rf gt Printing surface Unit mm Paper thickness um 65 75 75 150 Core inner diameter d mm 12 25 4 Core outer diameter D mm 18 32 102 or less D x 65 150 um AN CAUTION DO NOT use the following type of paper roll W Paper with folds W Paper with bent corners W Paper pasted or glued to the core E In wound paper roll print side in 5 3 Manual Setting of Memory Switch Memory switches can be set manually or by a command For manual setting refer to the next page The function of each memory switch is shown in the following table The are factory setting Switch No Memory SW1 1 Setting Power ON Info 0 OFF Not send SW1 2 Buffer Size 45 bytes SW1 3 Busy Condition Full Err Full SW1 4 Receive Error No Print SW1 5 CR mode LF SW1 6 Reserved Fixed SW1 7 DSR Signal Invalid SW1 8 Memory SW2
14. register 13 2 2 Printer Cover Inside Paper feed roller Feeds paper as part of print mechanism Paper near end sensor Detects near paper end change position in accordance with the outer diameter of paper core Auto cutter Cuts the paper with a command at the end of printing Cutting method is selectable between partial cut and full cut with a command Factory default of the memory SW4 8 is set to Partial cut so that command will be ignored Manual cutter Tears the paper by hand Print thermal head Prints characters and or graphic data on thermal paper Paper end sensor Stops printing when this sensor detects paper end Paper feed roller Paper end sensor Print thermal head Paper near end sensor Manual cutter 2 3 Other Built in Functions Buzzer This printer has a built in buzzer It is operated in case of an error operation or by User memory See 4 6 Error Indication Allows downloading of user defined characters and logo data in the nonvolatile memory This data remains stored even after the printer power is off For the registration method refer to Command Reference Manual in separate document To acquire the Command Reference Manual contact your Citizen Systems dealer Memory switch Setting of various kinds of functions can be stored in nonvolatile memory The functions are valid even if the printer power is turned
15. rod If lightning strikes a large surge of current may cause fire or shock Utility water pipes Plastic water pipes should not be used for grounding Those approved by a Waterworks Department may be used E Before connecting or disconnecting the grounding lead to or from the printer always unplug it from supply outlet PRECAUTIONS IN HANDLING THE PRINTER A WARNING Please observe the following precautions for power source and power cord E Do not plug or unplug the power cord with a wet hand W Use the printer only at the specified supply voltage and frequency W Check to make sure that the supply outlet from which the printer is powered has a sufficient capacity W Do not supply the printer from a power strip or current tap shared with other appliances W Do not plug the power cord into a supply outlet with dust or debris left on its plug E Do not use a deformed or damaged power cord E Do not move the printer while the printer power is on Neglecting to handle properly may result in printer failure emission of smoke fire or electric shock An overload may cause the power cord to overheat or fire or the circuit breaker to trip W Do not allow anything to rest on the power cord Do not place the printer where the power cord will be trampled on W Do not use or carry the printer with its power cord bent twisted or pulled E Do not attempt to modify the power cord unnecessarily W Do not lay the power
16. CT S4000DC RS Print method Line thermal dot print method Print width 1 112 mm 832 dots 82 5 mm 660 dots 80 mm 576 dots Dot density 8 dots mm 203 dpi in holizontal amp vertical Print speed 150 mm s Fastest print density 100 1200 dot lines s Number of print columns 2 Number of print columns Dot configuration columns Dot 82 5 55 73 82 aper width Font Font A Font B 92 Font C 104 80mm 48 64 72 112mm 69 12 x 24 9 x 24 8 16 Character size 3 Font A 1 50 x 3 00 mm Font B 1 13 x 3 00 mm Font C 1 00 x 2 00 mm Character type Alphanumeric International PC437 PC850 852 857 858 860 863 864 865 866 WPC1252 Katakana Thai code 18 User memory 384 KB Capable of registering user defined characters and logos Types of bar code UPC A E JAN EAN 13 8 columns ITF CODE 39 CODE 128 CODABAR CODE 93 Line spacing 4 4 23 mm 1 6 inch Paper roll Thermal paper roll 112 9 mm 82 5_ mm 80_ mm xMaximum 102 mm Paper thickness 65 150 um Interfacing Serial RS 232C compliant Parallel IEEE 1284 compliant USB Cash drawer interface 2 cash drawers are supported Input buffer 4K bytes 45 bytes selectable in Serial or Parallel interface 16K bytes in USB interface Supply voltage AC 100 240V Power consumption Approx XXW in normal printing Weight Approx 2 3
17. DAILY MAINTENANCE Observe the following precautions for daily maintenance E When cleaning the printer always turn it off and unplug it from the supply outlet W Use a soft dry cloth for cleaning the surface of the printer case E For severe stains use a soft cloth slightly dampened with water E Never use organic cleaning solvent such as alcohol paint thinner trichloroethylene benzene or ketone Never use a chemically processed cleaning cloth W To remove paper dust use a soft brush CAUTION The thermal head is at a dangerously high temperature immediately after printing Allow it to cool off before launching maintenance work THE TABLE OF CONTENTS 1 GENERAL OUTLINE nennen nnne nnne nnns 9 WAV Ge 9 1 2 WIN PACKING siete Ratte E a a EES 10 1 3 Model Classification 10 1 4 Basic Specifications 11 2 EXPLANATION OF PRINTER 12 2 1 Printer Appeararce 2 12 2 2 Printer Cover Inside ccccececesceceeceeneeeeeeceeaeeeeseeaaeeeesseaeeeeesenees 14 2 3 Other Built in Functions sasinan nannaa 14 3 PREPARATION unn 15 3 1 Connecting the AC Power Cord eese 15 3 2 Connecting Interface Cables esses 16 3 3 Connecting the Cash Drawer nne 17 3 4 Installing the Printer ure teret erret ree nens
18. LINE THERMAL PRINTER MODEL CT S4000 CT S4000DC User s Manual CITIZEN SYSTEMS JAPAN CO LTD If you want to dispose this product do not mix with general household waste There is a separate collection systems for used electronics products in accordance with legislation under the WEEE Directive Directive 2002 96 EC and is effective only within European Union Wenn Sie dieses Produkt entsorgen wollen dann tun Sie dies bitte nicht zusammen mit dem Haushaltsm ll Es gibt im Rahmen der WEEE Direktive innerhalb der Europ ischen Union Direktive 2002 96 EC gesetzliche Bestimmungen f r separate Sammelsysteme f r gebrauchte elektronische Ger te und Produkte Si vous souhaitez vous d barrasser de cet appareil ne le mettez pas la poubelle avec vos ordures m nag res ll existe un syst me de r cup ration distinct pour les vieux appareils lectroniques conform ment la l gislation WEEE sur le recyclage des d chets des quipements lectriques et lectroniques Directive 2002 96 EC qui est uniquement valable dans les pays de l Union europ enne Les appareils et les machines lectriques et lectroniques contiennent souvent des mati res dangereuses pour l homme et l environnement si vous les utilisez et vous vous en d barrassez de fagon inappropri e Si desea deshacerse de este producto no lo mezcle con residuos dom sticos de car cter general Existe un sistema de recogida selectiva de aparatos electr nicos usados seg n
19. N CAUTION W Always use the specified types of paper roll W Confirm that the paper roll is set correctly W When the paper is skewed and not extended straightforward from under the printer cover open the printer cover and adjust the paper correctly E When the printer cover is opened after setting the paper be sure to pull the paper straightforward several cm or inches out of the printer and then close the printer cover E When closing the printer cover press on the center part of the cover to close it firmly W When setting paper be careful not to have your finger injured by the manual cutter or paper edge Win the case of selecting Valid with memory SW4 3 the paper is fed and cut automatically when the printer cover is closed NwARNING When opening the printer cover DO NOT touch the print head or cutter blade Otherwise burning or injury of hand may result 4 2 Removing Jammed Paper 1 Turn the printer power off 2 Open the printer cover If the cutter blade remains protruded with paper jammed do not force the printer cover to open Referring to the section 4 7 restore the blade to the normal position and then open the cover 3 Remove the jammed paper including any remaining paper shreds 4 Turn on the printer The auto cutter mechanism is initialized and the alarm is cleared Ah caution B f the cutter blade remains protruded with paper jammed DO NOT open the printer cover foribly and try to turn OFF and
20. aded paper by hand E Avoid wedging the paper into the printer May jam paper To release refer to Removing Jammed Paper in this manual B Avoid using a sharp pointed device to operate panel keys E Be sure to firmly insert the cable plug into its mating socket Across connection may damage the printer s internal electronics or the host system s hardware E Only use the printer with devices that have designated solenoid specifications for the cash drawer interface connector Neglecting this caution may result in malfunction or failure AN CAUTION To prevent injury and printer failures from worsening observe the following W Do not touch the printing surface of the thermal head W Do not touch any of the moving parts e g paper cutter gears active electrical parts while the printer is working W In case of trouble do not attempt to repair the printer Ask Citizen Systems service for repair E Be careful that the printer cover does not entrap your hands or fingers W Be careful with sharp edges on the printer Do not allow them to injure you or damage property May result in electric shock burn or injury Em Wm Wm Wm NND ES Wm If the printer emits smoke odd smell or unusual noise while printing immediately abort the current print session and unplug the printer from the supply outlet VE Se eee ee Se Ge eg D
21. crew into the printer Bi Do not place a flower vase pot or cup containing water on the printer Do not spill coffee soft drinks or any other liquid into the printer E Do not spray insecticide or any other chemical liquid over the printer Ametallic foreign object if accidentally dropped into the printer may cause printer failure fire or electric shock Should it occur immediately turn the printer off unplug it from the supply outlet and call your local Citizen Systems dealer Do not handle the printer in the following ways E Do not allow the printer to sustain strong impacts or hard jolts e g trampling dropping striking with a hard edge E Never attempt to disassemble or modify the printer Neglecting to handle properly may result in printer failure overheating emission of smoke fire or electric shock B Install use or store the printer out of the reach of children Electric appliances could cause an unexpected injury or accident if they are handled or used improperly Keep the power cord and signal cables out of the reach of children Also children should not be allowed to gain access to any internal part of the printer The plastic bag the printer came in must be disposed of properly or kept away from children Wearing it over the head may lead to suffocation AN CAUTION Do not use the printer under the following conditions W A state subject to vibration or unstable state W A state w
22. d rate Switch No Baud Rate bps 38400 57600 and 115200 bps can also be selected by a command etc 19 3 7 Adjusting the Paper Near end Sensor 1 Lightly push in the paper near end sensor unit 2 Move the paper near end sensor unit to the right and left while keeping to press it The position to be set varies in accordance with the setting of the printer horizontal or vertical or diameter of the paper roll as shown in the following figure Sensor Position Roll paper diameter at the Outer core diameter of detection of near end roll paper used E E o N ha o ke Vertical Factory setting for USA version Factory setting for other country version AN CAUTION B Paper remaining differs by the type of paper roll used E The external diameter of the paper roll is only for reference E When a paper end error is detected incorrectly during using a paper roll with a honey comb type core move the sensor position to the larger number Paper near end sensor unit 4 MAINTENANCE AND TROUBLESHOOTING 1 Pull the cover open button forward 2 Open the printer cover 3 Insert a paper roll with its print area facing down as shown in the figure and pull out the paper end straightforward several cm or inches out of the printer 4 Firmly close the printer cover until a click can be heard gt See 5 3 Manual Setting of Memory Switch A
23. ee of hazard and damage that could occur if the printer is improperly operated by ignoring the instructions indicated by the warning symbols NwARNING Neglecting precautions indicated by this symbol may result in fatal or serious injury caution Neglecting precautions indicated by this symbol may result in injury or damage to properties This symbol is used to alert your attention to important items This symbol is used to alert you to the danger of electric shock or electrostatic damage This symbol denotes a request to unplug the printer from the wall outlet This symbol is used to indicate useful information such as procedures instructions or the like This symbol is used to indicate prohibited actions PRECAUTIONS ON PRINTER INSTALLATION AN WARNING E Do not use or store this product in a place where it will be exposed to Flames or moist air Direct sunlight Hot airflow or radiation from a heating device Salty air or corrosive gases ll ventilated atmosphere Chemical reactions in a laboratory Airborne oil steel particles or dust Static electricity or strong magnetic field Neglecting these warnings may result in printer failure overheating emission of smoke fire or electric shock E Do not drop any foreign object nor spill liquid into the printer Do not place any object on the printer either E Do not drop any metallic object such as paper clip pin or s
24. he paper is empty If paper end is detected refill the paper If the printer cover is open a paper end is detected Printer cover open During printing do not open the printer cover If you open the printer cover accidentally the ERROR LED blinks Check the paper pull the paper straightforward several cm or inches out of the printer and then close the printer cover Printing resumes automatically Sending a command to resume printing may be required depending on the memory switch setting Thermal head overheat When you print dense characters or dark image the head temperature rises If the head temperature exceeds a specified level the printer stops printing operation and waits till the head temperature is lowered During waiting the ERROR LED blinks When the head temperature is lowered printing resumes automatically Cutter lock If the cutter blade stops operating due to paper jam or the like the ERROR LED blinks Remove the cause of the trouble and press the FEED button If the blade still does not move and the printer cover cannot be opened refer to the section 4 7 Black Mark detection error in Black Mark mode When Black Mark cannot be detected even if a certain amount of paper feed is carried out for Black mark detection a Black Mark detection error occurs If black detection continues more than the specified period a No Paper condition is assumed and the same error as No Paper is indicated Lighting and blinking
25. ith this product slanted Otherwise dropping may cause injury Poor print quality may occur W A state where the printer ventilation holes are obstructed by a nearby wall or other equipment W A state where any object is placed on the printer W A state where the printer is covered or wrapped by a cloth or bed clothing Be careful about internal heat buildup which could cause fire and deform the case E Avoid using the printer near a radio or TV set or from supplying it from the same outlet as these appliances E Avoid using the printer interconnected with a cable or cord that has E amp no protection against noise For interconnections use shielded or a ACK twisted pair of cables and ferrite cores or other anti noise devices E Avoid using the printer with a device that is a strong source of noise The printer may have an adverse effect on nearby radio or TV transmissions There may also be cases when nearby electrical appliances adversely influence the printer causing data errors or malfunction W A state where this product is installed sidelong Malfunction failure or electric shock may result E Use the printer with its grounding post connected to a convenient grounding facility If leakage occurs electric shock may result E Do not connect the printer s grounding post onto of the following facilities Utility gas piping A gas explosion could result Telephone line ground Lightning
26. mi Wedtug dyrektywy WEEE Dyrektywa 2002 96 EC obowiazujacej w Unii Europejskiej dla uzywanych produkt w elektronicznych nale y stosowa oddzielne sposoby utylizacji Declaration of Conformity This printer conforms to the following Standards Low Voltage Directive 73 23 EEC 93 68 EEC and the EMC Directive 89 336 EEC 92 31 EEC 93 68 EEC LVD EN60950 1 EMC EN55022 Class A EN61000 3 2 EN61000 3 3 EN55024 This declaration is applied only for 230V model IMPORTANT This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause interference to radio communications It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference CAUTION Use shielded cable for this equipment Sicherheitshinweis Die Steckdose zum Anschlu dieses Druckers nahe dem Ger t angebracht und leicht zug nglich sein For Uses in Canada This Class A digital apparatus complies with Canadian ICES 003 This digital apparatus does not e
27. ng 2 the printer goes to the next item and prints the current setting of the item Repeat pressing and holding untill the item you want to change is reached OFF state ERROR LED OFF Power ON Info Valid ON state ERROR LED ON With memory switch 7 10 ERROR LED goes on only at the factory setting Changing the setting When the item you want to change is printed press the FEED button short 1 The changed set value is printed When the change of the set value is repeated the original set value is recovered When you press the FEED button long 2 the set value is accepted and then the printer goes to the next setting item Returning to the MEMORY SWITCH SELECT MODE the above Item 2 When the setting of the desired content is completed open the printer cover and then close the printer cover This allows the printer to print the setting of the changed memory switch Saving the setting and exiting the memory switch setting mode Press the FEED button short 1 to move to Save To Memory Then press and hold the FEED button The printer prints the contents of new setting and exits the memory switch setting mode to return to the normal standby state Unless saving the setting is executed the changed setting cannot be enabled Initializing the memory switch When you want to return the memory switch setting to the initial state go to Save To Memory in the above procedure Here open the printer cove
28. off DE E 3 1 Turn off the printer power switch 2 For AC power type with built in power supply connect the AC power cord to the AC inlet at the back of the printer and plug the AC power cord into the wall outlet Power connector Cable connector Flat side AC power cord AC power type DC power supply type built in power supply AN CAUTION E When disconnecting a cable DO NOT pull out by the cable Always hold the plug E Always keep the printer away from other noise generating equipment E DO NOT pull the AC power cord Otherwise fire electric shock or power disconnection may result E If lightning is approaching unplug the AC power cord from the wall outlet Otherwise fire or electric shock may result E Keep the power cord away from heat generating appliances Otherwise the shield of power cord may be fused resulting in a fire or electric shock E If the printer will not be used for a long time leave it disconnected from its supply outlet E Avoid locating the AC power cord in places which may cause tripping or falling 15 3 2 Connecting Interface Cables Confirm that the power switch is OFF and connect the interface cable Orient the interface cable terminal correctly and insert it into the interface connector Serial Interface Parallel Interface USB Interface AN CAUTION W When disconnecting the cable always hold the connector E Be careful not to in
29. r and press and hold the FEED button till buzzer sounds This allows the printer to return to the initial state All the memory switches settings are returned to the factory set values 1 Press for less than 2 seconds 2 Press for more than 2 seconds 28 CITIZEN SYSTEMS JAPAN CO LTD 6 1 12 Tanashi cho Nishi Tokyo shi Tokyo 188 8511 Japan Tel 81 0 424 68 4608 Fax 81 0 424 68 4997 http www citizen systems co jp TA74902 00F X XXE 0609 Printed in Japan
30. sert the USB interface cable into the cash drawer kick out connector For serial interface cable use the one with the following connection 25 pin 25 pin cable 9 pin 25 pin cable PC Printer PC Printer caution Avoid locating the interface cable in places which may cause tripping or falling 16 3 3 Connecting the Cash Drawer 1 Confirm that the power switch is OFF 2 Confirm the top and bottom of the cash drawer cable connector and insert it into the cash drawer kick out connector at the back of the printer 3 Screw the cash drawer s ground wire to the body of the printer Cash drawer kick out connector A CAUTION Cash drawer cable connector DO NOT connect any other device than the specified cash drawer to the cash drawer kick out connector Also DO NOT connect a telephone line 1 Connector Pin Configuration 2 Electrical characteristics 1 Driving voltage 24 VDC Connector used EEN TM5RJ3 66 Hirose FG Frame Ground or equivalent DRAWER 1 Drawer 1 drive signal Applicable connector F TM3P 66P Hirose or DRSW Drawer switch input equivalent VDR Drawer drive power supply DRAWER 2 Drawer 2 drive signal GND Common ground on circuits 2 Driving current Approx 1A max shall not exceed 510 ms 3 DRSW signal Signal levels L 0 to 0 5 V 3 to 5V 3 DRSW signal DRSW signal status can be tested with the DLE EOT GS a
31. status of each error including the above is shown below Status POWER LED ERROR LED Buzzer Paper end Paper near end Printer cover open Printer cover open error 1 Cutter lock error Head overheat error Motor overheat error Memory check error Low voltage error High voltage error Macro execution wait 2 Black Mark detection error 1 When the printer is printing 2 The ERROR LED may blink even in the execution of macro function 4 7 When the Paper Cover Cannot Opened If the cutter blade remains protruded due to paper or for any abnormality opening the paper cover may be disabled In this case do not open the paper cover forcibly Insert a Phillips screwdriver size 1 into the cutter lock releasing feed hole and turn it in the direction of arrow clockwise When you find that both ends of the blade reached the lowest position stop turning the screwdriver Open the cover and follow the procedure of removing jam or other cause of trouble 222 Phillips screwdriver Cutter lock releasing feed hole 94 5 5 1 External Views and Dimensions fN Unit mm 147 5 2 Printing Paper Use the
32. t are not specified in this manual Data is basically for temporary use and not stored for an extended period of time or permanently Please note that Citizen Systems is not responsible for damage or lost profit resulting from the loss of data caused by accidents repairs tests or other occurrence If you find loss of information error or uncertain matter please contact your Citizen Systems dealer If you find any disordered or missing page s contact your Citizen Systems dealer for replacement CITIZEN is a registered trade mark of CITIZEN WATCH CO LTD Japan CITIZEN es una marca registrada de CITIZEN WATCH CO LTD Jap n Company names and product names in this manual are trademarks or registered trademarks of relevant companies Copyright 2006 by CITIZEN SYSTEMS JAPAN CO LTD 1 SAFETY PRECAUTIONS WHICH SHOULD BE STRICTLY OBSERVED Before using this product for the first time carefully read these SAFETY PRECAUTIONS Improper handling may result in accidents fire electric shock or injury In order to prevent injury to operators third parties or damage to property special warning symbols are used in the User s Manual to indicate important items to be strictly observed After having read this Manual keep it in a safe readily accessible place for future reference Some of the descriptions contained in this manual may not be relevant to some printer models The following describes the degr
33. wer ON OFF 12 Operation Panel ES OWER Creep ERROI POWER LED FEED button ERROR LED POWER LED Illuminated when the printer power is on and off when the printer power is off May blink or light in a special mode or in case of failure ERROR LED Illuminated or blinks when paper is empty or in case of failure The interval length of blinking represents the type of error FEED button Pressing this button once causes the paper to feed one line The longer the button is pressed the more paper is fed Pressing this button causes the paper to feed to the next Black Mark position in Black Mark mode Ex See 5 3 Manual Setting of Memory Switch In case of auto cutter error press the FEED button after removing the cause of the error E See 4 6 Error Indication Rear Connectors Interface connector Cash drawer Serial parallel etc kick out connector Power connector 35525520999 DC power supply type LC 9 088888888838 inlet Interface board USB connector AC power type mounting screws Interface connector Serial parallel etc Connects to the interface cable A DIP switch is provided on the serial interface board Cash drawer kick out connector Connects to the cable from the cash drawer inlet AC power type Connects to AC power cord Power connector DC power supply type Connects to the cable from a cash
34. xceed the class A limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian department of communications Pour L utilisateurs Canadiens Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada Cet appareil num rique ne d passe pas les limites de car gorie a pour les missions de bruit radio manant d appareils num riques tel que pr vu dans les r glements sur l interf rence radio du d partment Canadien des communications GENERAL PRECAUTIONS Before using this product be sure to read through this manual After having read this manual keep it in a safe readily accessible place for future reference The information contained herein is subject to change without prior notice Reproduction or transfer of part or all of this document in any means is prohibited without permission from Citizen Systems Note that Citizen Systems is not responsible for any operation results regardless of missing error or misprinting in this manual Note that Citizen Systems is not responsible for any trouble caused as a result of using options or consumables that are not specified in this manual Except explained elsewhere in this manual do not attempt to service disassemble or repair this product Note that Citizen Systems is not responsible for any damage attributable to incorrect operation handling or improper operating environments tha
Download Pdf Manuals
Related Search