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Cisco Systems OL-18611-01 User's Manual
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1. CHAPTER Common Phone Profile Configuration Common phone profiles provide data that Cisco TFTP requires After you configure a common phone profile use the Phone Configuration window to associate a phone that is running SCCP or SIP with a common phone profile Use the following topics to configure and locate common phone profiles Common Phone Profile Configuration Settings page 103 1 Finding Common Phone Profiles page 103 4 Configuring Common Phone Profiles page 103 5 Synchronizing Common Phone Profiles With Affected Devices page 103 6 Deleting Common Phone Profiles page 103 7 Related Topics page 103 7 Common Phone Profile Configuration Settings Common phone profiles provide data that Cisco TFTP requires After you configure a common phone profile use the Phone Configuration window to associate a phone that is running SCCP or SIP witha common phone profile Table 103 1 describes the available settings in the Common Phone Profile Configuration window For more information about related procedures see the Related Topics section on page 103 7 Note To view field descriptions and help for product specific configuration items click the question icon in the Product Specific Configuration area to display help in a popup window Select the Override Common Settings box for any setting in Product Specific Configuration area that you wish to update If you do not check this box the corresponding paramete
2. per Page drop down list box S Note You can delete multiple records from the database by checking the check boxes next to the appropriate record and clicking Delete Selected You can delete all configurable records for this selection by clicking Select All and then clicking Delete Selected From the list of records that display click the link for the record that you want to view Note To reverse the sort order click the up or down arrow if available in the list header The window displays the item that you choose Additional Information See the Related Topics section on page 103 7 Configuring Common Phone Profiles Step 1 Step 2 Perform the following procedure to add copy or update a common phone profile Procedure Choose Device gt Device Settings gt Common Phone Profile The Find and List Common Phone Profiles window displays Perform one of the followings tasks To copy an existing common phone profile locate the appropriate common phone profile as described in Finding Common Phone Profiles section on page 103 4 click the Copy button next to the common phone profile that you want to copy and continue with Step 3 To add a new common phone profile click the Add New button and continue with Step 3 OL 18611 01 Cisco Unified Communications Manager Administration Guide gy Chapter 103 Common Phone Profile Configuration E Synchronizing Common Phone Profiles With
3. Affected Devices Step 3 Step 4 To update an existing common phone profile locate the appropriate common phone profile as described in Finding Common Phone Profiles section on page 103 4 and continue with Step 3 Enter the appropriate settings as described in Table 103 1 Click Save Additional Information See the Related Topics section on page 103 7 Synchronizing Common Phone Profiles With Affected Devices Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 To synchronize devices with a common phone profile that has undergone configuration changes perform the following procedure which will apply any outstanding configuration settings in the least intrusive manner possible For example a reset restart may not be required on some affected devices Procedure Choose Device gt Device Settings gt Common Phone Profile The Find and List Common Phone Profiles window displays Choose the search criteria to use Click Find The window displays a list of common phone profiles that match the search criteria Click the common phone profile to which you want to synchronize applicable devices The Common Phone Profile Configuration window displays Make any additional configuration changes Click Save Click Apply Config The Apply Configuration Information dialog displays Click OK Additional Information See the Related Topics section on page 103 7 Cisco Unified Communicatio
4. he user Depending on how you configure the DND Incoming Call Alert parameter the phone may play a beep or display a flash notification of the call Ringer Off tThis option turns off the ringer but incoming call information gets presented to the device so the user can accept the call Note For 7940 7960 phones that are running SCCP you can only choose the Ringer Off option For mobile devices and dual mode phones you can only choose the Call Reject option When you activate DND Call Reject on a mobile device or dual mode phone no call information gets presented to the device DND Incoming Call Alert When you enable the DND Ringer Off or Call Reject option this parameter specifies how a call displays on a phone From the drop down list choose one of the following options Disable This option disables both beep and flash notification of a call but for the DND Ringer Off option incoming call information still gets displayed For the DND Call Reject option no call alerts display and no information gets sent to the device Beep Only For an incoming call this option causes the phone to beep Flash Only For an incoming call this option causes the phone to display a flash alert Enable End User Access to Check this check box to enable end users to change the background Phone Background Image image on phones that use this common phone profile Setting Cisco Unified Communications M anager Admin
5. ing an external provisioning server or Both if are using an external server but also want to allow users to subscribe to services in Cisco Unified Communications Manager Finding Common Phone Profiles This topic describes how to use the Find and List Common Phone Profile window Procedure Step1 Choose Device gt Device Settings gt Common Phone Profile The Find and List Common Phone Profiles window displays Records from an active prior query may also display in the window Cisco Unified Communications Manager Administration Guide P1034 E OL 18611 01 Chapter 103 Common Phone Profile Configuration Step 2 Step 3 Step 4 Configuring Common Phone Profiles Hi To find all records in the database ensure the dialog box is empty go to Step 3 To filter or search records From the first drop down list box select a search parameter From the second drop down list box select a search pattern Specify the appropriate search text if applicable Note To add additional search criteria click the button When you add criteria the system searches for a record that matches all criteria that you specify To remove criteria click the button to remove the last added criterion or click the Clear Filter button to remove all added search criteria Click Find All matching records display You can change the number of items that display on each page by choosing a different value from the Rows
6. istration Guide P1032 I OL 18611 01 Chapter 103 Common Phone Profile Configuration Common Phone Profile Configuration Settings W Table 103 1 Common Phone Profile Configuration Settings continued Field Description Secure Shell Information Secure Shell User Enter a user ID for the secure shell user Cisco Technical Assistance Center TAC uses secure shell for troubleshooting and debugging Contact TAC for further assistance Refer to the Cisco Unified Communications Manager Security Guide for this release for information about how to configure encrypted phone configuration files to ensure that Cisco Unified Communications Manager does not send SSH credentials to the phone in the clear Secure Shell User Enter the password for a secure shell user Contact TAC for further assistance Refer to the Cisco Unified Communications Manager Security Guide for this release for information about how to configure encrypted phone configuration files to ensure that Cisco Unified Communications Manager does not send SSH passwords to the phone in the clear Phone Personalization Information Phone Personalization The Phone Personalization setting allows you to enable a Cisco Unified IP Phone so it works with Phone Designer a Cisco Unified Communications widget that allows a phone user to customize the wallpaper and ring tones on the phone From the Phone Personalization drop down list box choose one of the following
7. mon Phone Profiles page 103 7 Cisco Unified IP Phone Configuration page 91 1 Cisco TFTP Cisco Unified Communications Manager System Guide Understanding Session Initiation Protocol SIP Cisco Unified Communications Manager System Guide Cisco Unified IP Phones Cisco Unified Communications Manager System Guide OL 18611 01 Cisco Unified Communications Manager Administration Guide g Chapter 103 Common Phone Profile Configuration W RelatedTopics Cisco Unified Communications M anager Administration Guide P1038 E OL 18611 01
8. ns M anager Administration Guide P1036 I OL 18611 01 _ Chapter 103 Common Phone Profile Configuration Deleting Common Phone Profiles W Deleting Common Phone Profiles Step 1 Step 2 Step 3 This section describes how to delete a common phone profile Before You Begin To find out which devices are using the common phone profile choose Dependency Records link from the Related Links drop down list box in the Common Phone Profile Configuration window If dependency records are not enabled for the system the dependency records summary window displays a message For more information about dependency records see the Accessing Dependency Records section on page A 2 Procedure Locate the common phone profile that you want to delete See the Finding Common Phone Profiles section on page 103 4 amp Note You cannot delete the Standard Common Phone Profile From the Common Phone Profile Configuration window click Delete A message displays that states that you cannot undo this action To delete the common phone profile click OK or to cancel the deletion click Cancel Additional Information See the Related Topics section on page 103 7 Related Topics Common Phone Profile Configuration Settings page 103 1 Finding Common Phone Profiles page 103 4 Configuring Common Phone Profiles page 103 5 Synchronizing Common Phone Profiles With Affected Devices page 103 6 Deleting Com
9. options Disabled The user cannot customize the Cisco Unified IP Phone by using Phone Designer Enabled The user can use Phone Designer to customize the phone Default The phone uses the configuration from the Phone Personalization enterprise parameter if you choose Default in both the Phone Configuration and Common Phone Profile Configuration windows If you choose Default in the Common Phone Profile Configuration window but not in the Phone Configuration window the phone uses the configuration that you specify in the Phone Configuration window You must install and configure Phone Designer so the phone user can customize the phone Before you install and configure Phone Designer identify which Cisco Unified IP Phone models work with Phone Designer as described in the Phone Designer documentation For more information on Phone Designer refer to the Phone Designer documentation Cisco Unified Communications M anager Administration Guide OL 18611 01 SUED Chapter 103 Common Phone Profile Configuration E Finding Common Phone Profiles Table 103 1 Common Phone Profile Configuration Settings continued Field Description Always Use Prime Line From the drop down list box choose one of the following options Off When the phone is idle and receives a call on any line the phone user answers the call from the line on which the call is received On When the phone is idle off hook and receive
10. r setting does not take effect Parameters that you set in the Product Specific Configuration area may also appear in the Device Configuration window for various devices and in the Enterprise Phone Configuration window If you set these same parameters in these other windows too the setting that takes precedence is determined in the following order 1 Device Configuration window settings 2 Common Phone Profile window settings 3 Enterprise Phone Configuration window settings Cisco Unified Communications M anager Administration Guide OL 18611 01 103 1 Chapter 103 Common Phone Profile Configuration E Common Phone Profile Configuration Settings Table 103 1 Common Phone Profile Configuration Settings Field Description Common Phone Profile Information Name Enter a name to identify the common phone profile for example CPP_7905 The value can include 1 to 50 characters including alphanumeric characters dot dash and underscores Description Identify the purpose of the common phone profile for example common phone profile for the 7905 phone Local Phone Unlock Enter the password that is used to unlock a local phone Valid values Password comprise 1 to 15 characters DND Option When you enable Do Not Disturb DND on the phone this parameter allows you to specify how the DND features handle incoming calls Call Reject This option specifies that no incoming call information gets presented to t
11. s a call on any line the primary line gets chosen for the call Calls on other lines continue to ring and the phone user must select those other lines to answer these calls Default Cisco Unified Communications Manager uses the configuration from the Always Use Prime Line service parameter which supports the Cisco CallManager service Always Use Prime Line for Voice Message From the drop down list box choose one of the following options On TIf the phone is idle the primary line on the phone becomes the active line for retrieving voice messages when the phone user presses the Messages button on the phone Off If the phone is idle pressing the Messages button on the phone automatically dials the voice messaging system from the line that has a voice message Cisco Unified Communications Manager always selects the first line that has a voice message If no line has a voice message the primary line gets used when the phone user presses the Messages button Default Cisco Unified Communications Manager uses the configuration from the Always Use Prime Line for Voice Message service parameter which supports the Cisco CallManager service Services Provisioning From the drop down list box choose whether the phone will use the services provisioned in the phone configuration file Internal services received from an external URL External URL or both The default specifies Internal Select External URL if you are us
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