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Cisco Systems EA3500 User's Manual

1. e WINS DHCP Reservation List Assign IP Address To MAC Address are A 6 Click OK to save changes Manually add device reservation 4 Click the Select checkbox next to the device you want to reserve then click Add DHCP Reservation 29 Linksys EA Series 5 Click Edit to change the reservation details or click Delete to delete the reservation TIP For field descriptions click Help at the top of the screen How to access your network on the Internet Why would I need to find my network on the Internet If you want to remotely access a drive attached to your router or view a web camera on your home network you need to be able to easily enter your network s address into a web browser Working with several DDNS Dynamic Domain Name System service providers your router s DDNS feature lets you configure a domain name for your network which you can then use to easily find your network on the Internet If your ISP changes your network s IP address which can happen frequently the DDNS service providers detect the address change and continue to route your domain name to that address TIP Before you configure DDNS on your router you must sign up for DDNS service from a DDNS service provider that s supported by your router To set up DDNS 1 Sign up for DDNS service at either www dyndns org or www tzo com Note all of the information provided to you by the DDNS provider 2 Log into
2. a Enabled Deselect this checkbox to disable the network band b Network name SSID You can provide a unique SSID for each band of your wireless network The name must not exceed 32 characters c Password You can provide a unique password for each band of your wireless network 24 Linksys EA Series d Network mode Your choice depends upon the clients that will connect to your network If all of your devices are Wireless N capable you can select Wireless N Only for either or both bands On the 5 GHz band you can select e Mixed default which accepts connections from 802 11a or 802 11n clients e Wireless N Only 802 11n only e Wireless A Only 802 1 1a only On the 2 4 GHz band you can select e Mixed e Wireless B G Only e Wireless N Only e Wireless G Only e Wireless B only e Security mode You can set up different security options for the 5 GHz and 2 4 GHz networks If the security mode you select requires a passphrase a Passphrase field appears and you must enter a passphrase You can select e None no security e WEP e WPA Personal e WPA Enterprise e WPA2 Personal e WPA2 Enterprise e WPA2 WPA Mixed Personal e WPA2 WPA Mixed Enterprise TIP Wireless N networks should use the WP2 Personal security mode for best performance f Channel width We recommend that you keep the default Auto setting for each band In Auto mode the router and the network clients automatically switch to the 40
3. 1 Follow your device s instructions for configuring it with a static IP address or use DHCP reservation to assign it a permanent address see How to set up the DHCP server on your router on page 28 2 Log into Cisco Connect Cloud See How to configure your router on page 11 3 4 5 Port Forwarding and Port Triggering Under Router Settings click Security Click the Apps and Gaming tab Click Single Port Forwarding The Single Port Forwarding screen opens Security 7 Inthe Application name field enter a descriptive name 8 In the External Port field type the external port number not always 10 11 12 required In the Internal Port field type the internal port number not always required In the Protocol drop down list select TCP UDP or Both default In the Device IP field enter the last three digits of the IP address you have reserved for the computer you want to forward Internet traffic to The rest of the IP address has already been completed for you Select Enabled then click Save If you don t want to use port forwarding but want to keep the information in the table unselect the checkbox 48 Linksys EA Series How to set up port forwarding for multiple ports Why would set up port forwarding for multiple ports Port forwarding is a feature that forwards inbound traffic from the Internet on a specific port to a single device on your local network Unlike a we
4. 45 Linksys EA Series How to remotely access storage For Why would I need to access my router s storage remotely After you enable the router s FTP File Transfer Protocol server you can access the attached drive s files from anywhere by using either a web browser or FTP software To set up the FTP server 1 Log into Cisco Connect Cloud See How to configure your router on page 11 Click USB Storage under Apps The USB Storage screen opens Click the FTP Server tab USB Storage aZ Show mogel on he homepage Conner a USR sima o pour padami aed CHRE Now inate Can ODRES AE contents aa Polder Ansmann FTP Seren Miclia Harsar Enable FTF Server FTF ferver Name sssove j Encoding UTE g Click the setting for Enable FTP Server to turn it on Enable FTP Server Used to access the storage device over the Internet We recommend that you keep the default settings for FTP Port and Encoding unless you are an advanced user and have reason to change them Click OK Click the Status tab Note the information under FTP Server This is the information you will need to access the attached storage remotely FTP Server Access shared folders remotely using FTP FTP server ftp 67 1 E 25 1 H 2 1 To access the attached storage using a web browser a Open a web browser b In the browser s Address or URL field type the address that was provided on the Status tab above starting wit
5. guests Customizing the Device List You can change the icon and text description of each device on your network To change the device appearance 1 In the Device List click the device you want to change the appearance for The device s information screen opens Edit ae Mike s new HP laptop Change Device Details Name Mike s new HP laptop Manufacturer Model 2 To change the description click Edit type the new name then click OK Se Daddy s laptop Change Device Details Name Mike s new HP laptop Manufacturer Model 3 To change the icon click Change click a new icon then click OK Select a new icon A Pee i Be amp 21 Linksys EA Series Setting Up Advanced How to manually set up your router Although running your router s setup software is the easiest way to set up and maintain your router advanced users may want to manually configure their router Be careful when changing settings using this method To manually set up your router 1 Connect your router s power adapter to a power outlet 2 Connect an Ethernet cable to the computer and to an available numbered Ethernet blue port on the back of your router Disconnect the cable from the router s Internet port Open a web browser on the computer then go to www ciscoconnectcloud com When there is no Internet connection this address re routes directly to your router 5 Enter admin as
6. E MRSAWYE Wws Meine Papo Select Game CAUTION If you specify a maximum bandwidth that is too high the router cannot apply priorities correctly and prioritization problems may result If the application name isn t listed click Edit and add the name TIP If you want to add a new application or game you need e Click OK to know its port and protocol information see the application or game s documentation for help How to enable Voice over IP on your network Settings Do need to configure Voice over IP Vo P Voice over Internet Protocol is a technology for using the Internet as an interface for telephone communications To use VoIP you need to get an account with a VoIP service provider The VoIP service provider typically provides you with a telephone adapter that connects 6 Click Settings The Settings screen opens Downstream Bandwidth o iada to your network If you do not use your network to make phone calls you don t Upstream Bandwidth need to change the default settings 0 Kbps The Application Layer Gateway SIP Session Initiation Protocol allows SIP Wireless packets used by some VOIP service providers to get through your router s firewall WMM Support on E No Acknowledgement OFF 33 Linksys EA Series Setting Up Advanced To configure the router for VoIP 1 Log into Cisco Connect Cloud See How to configure your router on page 11 Under Router Settings clic
7. How to disable remote access If you want to configure your router only while you are on your home network you should disable remote access To disable remote access 1 Log into Cisco Connect Cloud 2 Under Router Settings click Connectivity 11 Linksys EA Series Setting Up Basics 3 Click the Administration tab then deselect Allow remote access to How to improve your wireless connection speed Cisco Connect Cloud Follow these tips to improve your network s wireless connection speed a e Make sure that your router is in a good location Connectivity w and change router sefings 4 Click OK How to connect directly to your router You can configure your router by directly accessing it on your home network instead of through the Internet based Cisco Connect Cloud To connect to your router while you are on your home network 1 Disconnect the cable from the yellow Internet port on the back of your router If you do not have Internet access this step is not necessary 2 Open your computer s web browser 3 Go to www ciscoconnectcloud com and log into your router using the router password you created when you installed your router When there is no Internet connection this address re routes directly to your router Access Router Router Password Forgot your password 4 After you finish configuring your router reconnect the cable to the router s Internet port e For the wi
8. Why would I use it DHCP reservation allows you to assign a unique fixed IP address to a specific device on your network Assigning a fixed IP address is a good way to manage devices such as print servers web cameras network printers and game consoles A fixed IP address is also recommended if you oe ee Cae eee gt i tan want to use port forwarding for devices that need to receive inbound traffic from the Internet How to set up port forwarding on page 48 DHCP Server Enabled Start P address 192 168 1 100 IP address range 192 168 1 100 to 182 1683 1 149 To configure DHCP reservation Client lease time 1440 Minutes P P 1 Log into Cisco Connect Cloud See How to configure your router on Static DNS 1 0 0 0 0 page 11 2 Under Router Settings click Connectivity Static DNS 2 0 0 0 0 3 Click the Local Network tab then click DHCP Reservations The DHCP Static DNS 3 o jo jo Io Reservations list opens which lists attached network devices and current DHCP reservations WINS 0 0 0 0 DHCP Reservations 4 Todisable the DHCP server deselect the Enabled checkbox Select Devices 5 Leave the Enabled checkbox selected to edit the following settings Devise Name merace Address _MACAddress Select Start IP address eo BE Maximum number of users zes om e on a EE a acing DERSAINZDIE Terra line sae EA EEE une BEE Static DNS values Bl
9. 222 22 2er 48 How to set up port forwarding for a single port 48 How to set up port forwarding for multiple ports 49 How to set up port forwarding for a range of ports 49 How to set up port range triggering for online gaming 50 Maintaining and Monitoring How to back up and restore your router configuration 52 How to upgrade the router s firmware 0 53 How to restore factory defaults 2 2 2222 222er 53 How to check the status of yourrouter 54 How to disable the Ethernet port status lights 55 How to test your Internet connection 55 How to configure and use logs 56 Troubleshooting During setup 6 uns An na oe SE RR Oe an 57 Your router was not successfully set up 57 Windows XP Service Pack update 57 Your Internet cable is not plugged in message 58 Cannot access your router message 58 AICRSCUUD a teed u ar E oe ee eee eae 60 The Internet appears to be unavailable 60 Cisco Connect Cloud does not open in your web browser 61 You cannot access Cisco Connect Cloud 61 All other troubleshooting has been unsuccessful 61 Specifications LINKSYS ER2700 ss caus ansehen kenne oo es 62 LinksySEA3500 onen 63 PINKS VS IER A500 za a sa wen ara nen bees be ee os 64 Product Overview Linksys EA Series Product Overview EA2700 Package contents In addition to your router your router package includes e Network Ethernet cable e AC power adapter e Setup CD containing r
10. C Music _ Network Drive Secure Folder Access Eu I School The Authorized users list appears 42 Linksys EA Series 8 If you need to set up the shared folder a Click Create new share The Create New Share dialog box opens Create New Share A Share is a name you give to a folder that s accessible to others You can name the Share the same as the folder or give it a completely different name Edit Share Information C Share entire storage device Select folder Share name Amp O Documents O Games O Graphics O Music O Phone Radio School O Utilities b Click the button next to the folder that you want to share To view subfolders click the icon next to the folder name Toreturn to a parent folder click the icon at the top of the list e To select the entire drive select Share entire storage device TIPS The share name automatically changes to the name of the folder you selected You cannot select more than one folder for each share To use a different share name type the name in the Share name field c Click OK d Select the check box next to each share you want to grant access to then click OK 9 Click Add User 10 In the Authorized users list you can also e Click Edit to change a user s credentials Click Shares to change the shares that a user can access e Click Delete to delete the user account How
11. Under Router Settings click Wireless The Wireless page opens 3 Click the MAC Filtering tab Wireless vetw and Change router einge Wireleas MAC Finenng Wi Fi Protacted Satup MAC Filters Enabled MAC Filter List Setting Up Advanced 4 Select Enabled next to MAC Filters then select Allow access for ONLY the listed MAC addresses MAC Filters A Enabled Filter options O Deny access for the listed MAC addresses Allow access for ONLY the listed MAC addressses 5 Click Add MAC Address then enter the MAC address into the MAC Filter List and click Save MAC Filter List MAC Address O Acton A Add MAC Address 26 Linksys EA Series Setting Up Advanced How to improve security using the built in firewall Why would I need to change my security settings By default the firewall settings in your router have been optimized for most home environments so no changes are needed The SPI Stateful Packet Inspection firewall is enabled by default In addition anonymous Internet requests and IDENT requests are filtered by default All web filters are disabled because enabling them may cause problems for sites that depend on ActiveX controls Java or cookies Changing firewall settings To change your firewall settings 1 Log into Cisco Connect Cloud See How to configure your router on page 11 2 Under Router Settings click Security The Security page
12. default Setup enables industry standard WPA Wi Fi Protected Access security using WPA2 WPA mixed mode If you set up your wireless network manually and have not enabled wireless security your wireless network will be an open network that almost anyone nearby with a Wi Fi enabled device could access What is MAC filtering If you choose not to use the built in security features of your router you can still control access to your wireless network using MAC filtering Every network device has a unique 12 digit MAC Media Access Control address Using MAC filtering you can allow only known MAC addresses known devices onto your network You can also exclude specific MAC addresses or deny them access to your wireless network 25 Linksys EA Series TIP MAC filtering is not strong security The best way to secure your network is to use the router s WPA2 security setting Example Because each MAC filtering configuration is unique the following procedure uses the simplified example of setting up MAC filtering to allow one wireless device access to the network TIP You can also use MAC filtering to prevent specific PCs from accessing your network by selecting Deny However it s easier to select Allow to permit only known devices than to exclude unknown devices To set up MAC filtering to allow one wireless device access to your network 1 Log into Cisco Connect Cloud See How to configure your router on page 11
13. E Series network BronzeEagle in this example is shown selected TIP If you don t see the network name SSID you specified during setup select the name Ciscoxxxxx where xxxxx is the last five digits of the router s serial number You can find the router s serial number on the bottom of the router Choose a wireless network Click an item in the list below to connect to a wireless network in range or to get more information p JimsRouter Connected jr Ir Security enabled wireless network WPA2 alll Security enabled wireless network all BronzeEagle p myhome Security enabled wireless network WPA2 To connect to this network click Connect You might need to enter additional information Mason 12 gt im Security enabled wireless network all v Troubleshooting 4 Ifyou are prompted to enter a network key type your password Security Key into the Network key and Confirm network key fields then click Connect Wireless Network Connection The network BronzeEagle requires a network key also called a WEP key or WPA key 4 network key helps prevent unknown intruders From connecting to this network Type the key and then click Connect Lonfirm network key Connect Cancel Your computer connects to the network and you should now be able to access the router To fix the problem on Mac computers 1 In the menu bar across the top of the screen click the Ai
14. Edit 22 Linksys EA Series 7 Select your ISP s Internet connection type from the drop down list Complete the Optional Settings only if required by your ISP TIP For field descriptions click Help at the top of the screen 8 Click OK IPv6 Internet connection settings IPv6 is a new IP protocol that uses simplified packet headers and requires IPSec It also has improved support for mobile IP and computing devices NOTE To use your router s IPv6 Internet connection settings IPv6 service from your ISP Internet service provider is required For more information on this service ask your ISP To manually configure your router s IPv6 settings 1 Use an Ethernet cable to connect an Ethernet port on your router to the Ethernet port on your computer 2 Log into Cisco Connect Cloud See How to configure your router on page 11 3 Under Router Settings click Connectivity The Connectivity page opens 4 Click the Internet Settings tab then click IPV6 Connectivity an ange Baa Abarat Sei regpe Lazal Napian Advanced Fang Admrniatainn Wad Wet Type of internet Connection Foe Optonal Auto MAC Address Clone Frumtied Mo i Setting Up Advanced 5 Click Edit You can now change the following settings IPv6 Automatic Select Enabled to use IPv6 for all network addressing DUID device user ID Used by DHCP to identify network clients 6rd Tunnel Allows your router to send IPv
15. Enabled 6 In the Source IP Address section select Any IP Address to allow access to your DMZ device from the entire Internet or select the alternate button and enter a range of allowed source addresses In the Destination IP Address section enter the last three digits of the IP address of the device that will be in the DMZ The rest of the IP address is already completed OR If you want to specify the 12 digit MAC address of the device instead of setting up a DHCP address reservation you can replace Step 6 with the following steps a In the Destination IP Address section select MAC Address then click View DHCP Client Table The DHCP Client Table screen opens DHCP Client Table Select A Device Client Name CBELAPTOP PC 192 168 1 109 b Click Select next to the device that you want to place in the DMZ then click Close The corresponding MAC address is copied into the MAC Address field c Click OK Setting Up Advanced 40 Linksys EA Series Using an External Drive For Overview You can attach most USB drives including a thumb drive or a high capacity external drive to the USB port on your router You can then use the drive as networked storage as a media server for media enabled devices such as a networked TV and as an FTP File Transfer Protocol server You can also specify which users can access the content on the drive The media server feature is not available on the EA35
16. MHz mode if e Your wireless clients support the 40 MHz mode sometimes called Bonded mode in which two 20 MHz channels are bonded together for better performance Setting Up Advanced e There is no adjacent interference With more available channels and less chance of interference on the 5 GHz band you have the option to force the 40 MHz mode On the 2 4 GHz band you can select e Auto 20 MHz or 40 Mhz e 20 MHz Only On the 5 GHz band you can select e Auto 20 MHz or 40 Mhz e 20 MHz Only e 40 MHz Only g Channel Choose the operating channel for each band Your router will automatically select the channel with the least amount of interference if you leave the default Auto setting We recommend keeping the default settings for both bands h SSID broadcast When wireless clients look for wireless networks to connect to they detect the SS D wireless network name broadcast by the router In other words anyone within range of your network can see your network name To broadcast your router s SSID keep the default setting Enabled If you do not want to broadcast the router s SSID deselect the SSID broadcast checkbox We recommend keeping the default setting Enabled for both bands 4 To save your changes click OK How to control access to your network Why would I need to control access to my wireless network If you used the Setup CD to install your router your wireless network is already secure By
17. SSID Network Password Router Password Guest Network Name Guest Network Password Cisco Connect Cloud Username Cisco Connect Cloud Password 0 Linksys EA Series How to configure your router You can change router settings to make your network more secure or to work better with a device or game Being able to adjust the settings while you re away from home can help make router administration easier You can configure your router from anywhere in the world by using Cisco Connect Cloud but you can also configure your router directly from your home network Cisco Connect Cloud may be available for your mobile device as well See your device s app store for information Use Cisco Connect Cloud to easily manage your router s settings such as Change your router s name and password Set up guest access Configure parental controls Connect devices to your network Test your Internet connection speed Your Cisco Connect Cloud account can also be used to manage multiple Linksys routers For more information see How to associate a router with your Cisco Connect Cloud account on page 23 Setting Up Basics How to connect to Cisco Connect Cloud To connect to Cisco Connect Cloud 1 Open your computer s web browser 2 Goto www ciscoconnectcloud com and log into your account If you can t remember your password click Forgot your password and follow the on screen instructions to recover it
18. Wi Fi Protected Setup you should use WPS to connect it to your network See How to connect a network device using Wi Fi Protected Setup on page 16 To connect a USB printer to your network through the router s USB port For 1 Log into Cisco Connect Cloud See How to configure your router on page 11 2 Click Device List then click Add a Device Device List en ren ao es and tes status 15 Linksys EA Series 3 Under Select the type of device to add to your network click USB Printer The Add a USB printer screen opens Device List ie ar ol conned deaoen and ma sis To add a panie hun connects io a USE port pou must Arst Hegn ds premie fo pour routes fen download and nz he Cimon WUSB software i a i Are amact the Ales been Diso LEMS ne te your computer and nan Soap eae m nail on pour ooMputeT Dick here t diankad the dmg bie and sses ibis yaur armen Falk bit maaan in he Sues VSN legals hen Asakurritie oc meeeber Jean he ER dimp on your somewa and double check an he Cosemp it 4 Follow the on screen instructions for downloading and installing the VUSB virtual USB software for your computer To connect a wireless printer to your network 1 Follow the printer s instructions to connect it to your network Use the connection information available in Cisco Connect Cloud or saved to your computer desktop 2 After that printer connects to your network log into Cisco Conn
19. after finishing each step below 2 Open the setup page for the local network LAN In the Router IP address field enter an unused IP address for the LAN network of your new router For example if your new router has an IP address of 192 168 1 1 you should choose an IP address on the 192 168 1 0 network You can choose any address within the range of 192 168 1 2 to 192 168 1 254 You should exclude addresses in the range that will be used by the DHCP Server of your new router 192 168 1 100 to 192 168 1 149 A safe choice might be 192 168 1 250 Take note of this address because this will be the address that you will use to manage your old router in the future In the Subnet Mask field enter 255 255 255 0 or if available select that subnet mask from a drop down list Disable the DHCP server on your old router Because your old router will be operating as an access point instead of a router you don t want it to distribute IP addresses There should be only one active DHCP server on your network and that should be your new router To reconfigure the wireless network on your old router a Open the wireless network setup page 35 Linksys EA Series b Change the network name SSID to match the name of your new network Having the same network name and security settings enables you to seamlessly roam between your new router and your old router c Change the security mode to match the security mode on your new
20. also called network cables port turns on while connected to a modem to these Gigabit 10 100 1000 ports color coded blue and to wired Ethernet network devices on your network e Yellow activity indicator Flashes to indicate network activity over that port NOTE For best performance use CAT5E or higher rated cables on the Ethernet ports Internet port Connect an Ethernet cable also called a network or Internet cable to this port color coded yellow and to your modem Linksys EA Series Product Overview Bottom view TITTLE e Reset button Press and hold this button for 15 seconds until the port lights flash at the same time to reset the router to its factory defaults You can also restore the defaults using the browser based utility For more information see How to restore factory defaults on page 53 Linksys EA Series EA4500 Package contents In addition to your router your router package includes e Network Ethernet cable e AC power adapter e Setup CD containing router setup software and documentation Features Wireless N technology Built with leading 802 11n wireless technology your router offers maximum speed and range to create an ultra powerful network designed for home theater performance Connect your computers Internet ready TVs game consoles smartphones and other Wi Fi devices at blazingly fast transfer rates for an unrivaled experience Product Overview
21. click Connectivity 3 Click the Basic tab 4 Under Port Lights click the ON OFF button Port Lights Maintaining and Monitoring How to test your Internet connection What utilities are included in my router to test my Internet connection Your router includes two diagnostic tests Ping and Traceroute that let you check network connections including network devices and your Internet connection To diagnose your Internet connection 1 Log into Cisco Connect Cloud See How to configure your router on page 11 2 Under Router Settings click Troubleshooting 3 Click the Diagnostics tab Troubleshooting Tibia ee enge Gaia Dagana Loga 4 To check whether an address can be reached a Under Ping IPv4 enter an IP address or URL into the IP or host name field Ping IPv4 IP or host name Number to ping 5 55 Linksys EA Series Maintaining and Monitoring b Select a number of times to ping from the Number to ping drop down list c Click Start to Ping A window opens showing the ping test results You will see a response for each successful ping NOTE If an Internet URL fails to respond to ping it doesn t necessarily mean that the site is down For security reasons some sites are configured to not respond to ping requests 5 To trace the route that packets take between your router and a specific address a Under Trace route enter an address in the IP or host name fiel
22. opens 3 Turn on Prioritization if it is not already on 4 Click and drag high priority devices from the Normal Priority list to the High Priority list D i wow 7 x m Treadmill Ox Normal Prignity Devices Applications Exit Delate E Mike s 5008 Galaw TRAEADMILL DX Google Chrome z Nelmurk Device E MIKSAWE WS Online Games Linksys As WENTLexas MKS TE WS A dikes new HE gop Galed Gim For 32 Linksys EA Series Setting Up Advanced 5 To prioritize an application or game select the name in the drop down a Setthe maximum Downstream Bandwidth If you set the bandwidth list then click and drag the icon next to the name to the High lower than the actual bandwidth of your router performance may be Priority list limited b Set the maximum Upstream Bandwidth mann c To help manage traffic priority with devices that support WMM turn android era on WMM Support 2 E Tresamikdr A Google Chrome TIP oh WMM Wi Fi MultiMedia Support is a wireless feature nt based on the IEEE 802 11e standard WMM improves Fe quality for audio video and voice applications by prioritizing wireless traffic This feature requires that the ea wireless client devices in your network also support WMM m Mike s 2008 Gatew TREADMILL DK Motoren Mrs l mens d To have the router re send data if an error occurs turn off No wnt sh eee a Acknowledgement
23. the user name then enter the default password admin The main menu opens 6 After you finish changing settings click Save and close the browser window TIP For descriptions of the settings click Help at the top of the screen Setting Up Advanced How to manually set up your Internet connection Running Setup configures your router s Internet connection However for some ISPs Internet Service Providers especially those outside of the United States you may need to manually configure your router s Internet connection How to configure basic Internet connection settings To manually configure your router s Internet connection 1 Use an Ethernet cable to connect an Ethernet port on your router to the Ethernet port on your computer 2 Disconnect the cable from the router s Internet port Open a web browser on the computer then go to www ciscoconnectcloud com When there is no Internet connection this address re routes directly to your router Log into your router using the default router password admin Under Router Settings click Connectivity The Connectivity page opens to the Basic tab Connectivity Vier and change ier negi Hase Internet Getings Lona Pest haear Howing Armini amanne Herw ork Hame and Passward 1 Firmware Update Eh Check kr Upiais Orca Fila Rowier Password Can Time Zar GMT 2 00 Pacific Time USA amp Canada a Port Lights 6 Next to Type of Internet Connection click
24. to access shared folders To access shared folders while on your network While in Cisco Connect Cloud click USB Storage under Apps N In the Status tab note the information under Folder Access This is the address you will need to access the shared folders from a file manager Folder Access Access shared folders from a computer on your network PC access File explorer 1 92 168 1 1 MAC access Finder smb 92 168 1 1 3 Enter the access address into your file manager TIP You can also usually locate the folder by browsing through your computer s file manager 4 Enter your user account name and password The drive s contents files and folders appear in a window 5 Use the file manager to open copy or view the folder s contents 43 Linksys EA Series TIPS File managers display content in many ways but you can usually use these common actions to navigate through folders Click or double click a folder name to open it Click double click or right click a file to open copy or view it Drag a file from another window and drop it into the shared folder s window to copy it to the shared folder To copy a file to the shared folder your user account must have write access How to set up your router as a media server For EXE What is a media server and how would I use it A media server lets you share media content across your network Your router can act as a media server if it ha
25. 00 To view the status and settings of your attached drive 1 Log into Cisco Connect Cloud See How to configure your router on page 11 2 Click USB Storage under Apps The Status tab displays information such as Drive capacity and use Secured folder access status Addresses for accessing shared folders the FTP server and media server USB Storage en Connac a USE storage Gevice fo your metwork and configure fra users Can access An comers USS Drive Folder Access FIP Server Secure Folder Access Off How to attach a USB drive For If a USB drive is already connected to the router and you want to attach a different drive to that USB port you should safely disconnect the old drive first To safely remove a USB drive from the router 1 Log into Cisco Connect Cloud then click USB Storage under Apps 2 In the Status tab click Safely remove drive 3 Disconnect the old drive from the router To attach a USB drive to the router 1 Connect the USB drive to an available USB port on the back of your router Your router detects the drive 2 To update the USB Storage screen you may need to click Refresh 41 Linksys EA Series How to use secu red folder access 4 nz type a Username and Password for each new For Why would I need to use secured folder access By default when you Authorized users connect a USB drive to your router the entire contents ofthe drive are available til poe EE BE for
26. 6 IP addresses over IPv4 networks To enable this option IPv6 Automatic must be unselected To let your router handle the 6rd Tunnel settings such as prefixes and address masks change the 6rd tunnel setting to Automatic Select Manual to change these settings manually Prefix Enter the prefix address used for the tunnel provided by your ISP Prefix Length Enter the prefix length used for the tunnel provided by your ISP Border Relay Enter the border relay address used for the tunnel provided by your ISP IPv4 mask length Enter the IPv4 address mask length used for the tunnel provided by your ISP 6 Click OK How to associate a router with your Cisco Connect Cloud account To associate an additional router to your Cisco Connect Cloud account 1 Run Setup for the additional router When Setup is complete you are prompted to create a new Cisco Connect Cloud account 2 Instead of creating a new account click Login at the top of the screen You are prompted to enter your account user name e mail address and password 3 Enter your original Cisco Connect Cloud account user name and password then click Log in The additional router is added to your Cisco Connect Cloud account 4 To configure the additional router log into Cisco Connect Cloud then select the router s SSID network name from the drop down list at the top of the screen 23 Linksys EA Series Setting Up Advanced How to get the
27. Ae CISCO Linksys EA Series User Guide Linksys EA Series Contents Product Overview PAZTOO woe oy ea ae oe Be 8 Se oS OEE He SH 1 EOS nn nn dee Ban ee raten ee 3 EAAS 0 EEE a ee ee BEER ee eee 6 Setting Up Basics How to create a home network 000s 9 What is a network 9 How to set up a home network 9 Where to find morehelp 2 0 2 eee ee ens 9 How to install yourrouter 0 0 eee eee ee 10 How to configure your router 2 00 eee eee 11 How to connect to Cisco Connect Cloud 11 How to connect directly to your router 12 How to improve your wireless connection speed 12 How to change your network s name and password 13 How to change your router s local access password 13 How to change your router s time zone 14 How to test your Internet connection speed 14 How to connect devices to your network 15 How to connect a computer to your network 15 How to connect a USB printer 15 How to connect other devices 16 How to view device details 17 How to set up parental controls 2 222er 18 How to set parental controls 18 How to configure your guest network 04 19 How to back up your router configuration 20 Contents How to customize Cisco Connect Cloud Using widgets Customizing the Device List Setting Up Advanced How to manually set up your router 2 2 2 22 How to manually set up your In
28. CP UDP or Both default 11 In the Device IP field enter the last three digits of the IP address you have reserved for the computer you want to forward Internet traffic to The rest of the IP address has already been completed for you 12 Select Enabled then click Save If you don t want to use port forwarding but want to keep the information in the table unselect the checkbox NOTE If you want to use software such as VNC on multiple computers you will need to reconfigure the default ports that VNC uses on each additional computer Then create additional port forwarding entries for each additional computer See your software s documentation for help How to set up port forwarding for a range of ports Why would I set up port forwarding for a range of ports Port forwarding is a feature that forwards inbound traffic from the Internet on a range of ports to a single device on your local network Unlike a web camera that typically only requires a single port to be forwarded some applications require forwarding to a range of ports Example You want to set up your computer so you can use BitTorrent a popular peer to peer file sharing application BitTorrent uses port 6881 by default If that port is busy the requesting BitTorrent client tries the next port in sequence The most common configuration for home routers with a single BitTorrent computer is to set up port forwarding using a range of ports starting with 6881 and ending
29. Cisco Connect Cloud See How to configure your router on page 11 Setting Up Advanced 3 Under Router Settings click Security then click the Apps and Gaming tab The DDNS screen opens security 4 In the DDNS Service drop down list the list that has Disabled selected by default select your DDNS service provider Ing a Update 5 Complete the fields with information provided by your DDNS provider then click OK 6 To access the network from the Internet enter the domain name provided by the DDNS service provider To access one of your network devices on the Internet a Configure the router to use port forwarding for the device see How to set up port forwarding for a single port on page 48 Note the port number used for the device b Enter the domain name for your network followed by a colon and the port number For example if the domain name registered with your DDNS provider is HappyBunny linksysnet com and your Internet camera has been configured to use port 1024 you would enter HappyBunny linksysnet com 1024 30 Linksys EA Series Setting Up Advanced How to clone a MAC address On any home network each network device has a unique MAC Media Access Control address Some ISPs register the MAC address of the device usually a router or a computer connected directly to the modem If your computer s MAC address is registered with your ISP and you do not want to re register th
30. The power of dual band Double your network bandwidth with simultaneous dual band N 2 4 and 5 GHz The dual band feature is designed to avoid interference and optimize throughput for smoother and faster HD video streaming file transfers and wireless gaming SpeedBoost Higher quality antenna technology helps maintain high speeds across greater distances throughout your home Advanced security Keep Wi Fi freeloaders and Internet threats at bay with WPA2 encryption and SPI firewall to help keep your network protected Benefits of gigabit Use the four Gigabit Ethernet 10 100 1000 ports for quick file sharing up to 10x faster than standard Ethernet between other Gigabit enabled devices like computers and servers Built in USB port and DLNA media server The USB storage port lets you add an external USB drive to your network and share files at home or over the Internet It also features a built in DLNA media server for seamless streaming of your video and media files to an Xbox 360 PS3 or other DLNA compatible device You can also connect a USB printer and share it across your network Home theater ready Bring the ultimate entertainment experience to your home by connecting computers Internet ready TVs game consoles media players and more to your wireless network and the Internet Simultaneous dual band N and QoS traffic prioritization technology delivers maximum speed and performance so you can enjoy fast downloads smoot
31. Triggered Range and Forwarded Range fields Ack a rae Fort Hage rgan Select Enabled then click Save If you don t want to use port range triggering but want to keep the information in the table unselect the checkbox Port Forwarding and Port Triggering 51 Linksys EA Series Maintaining and Monitoring How to back up and restore your router configuration Why do I need to back up my router configuration As with any valuable data you should back up your router configuration Your router might contain many customized settings Those settings would be lost if you reset your router to its factory defaults and you would need to re enter all of them manually If you back up your router configuration restoring settings is easy NOTE You can only back up the router configuration locally not remotely To back up your router configuration 1 Log into Cisco Connect Cloud See How to configure your router on page 11 2 Under Router Settings click Troubleshooting 3 Click the Diagnostics tab Troubleshooting Trab ee sings Eana Dageenes Loga Ping Pwa Router eanfiguranen lankaa Asak rs 4 Under Router configuration click Backup You are prompted to save the file 5 Specify a file location then click Save Maintaining and Monitoring TIP For save multiple backup files include the backup date in the filename as you save To restore your router configuration 1 Log into Cisco Conn
32. allation N Log into Cisco Connect Cloud See How to configure your router on page 11 Under Wireless click the Wi Fi Protected Setup tab 4 Use one of the following methods to complete the setup Uy 16 Linksys EA Series Setting Up Basics If the device has a Wi Fi Protected Setup button press that button then click the Wi Fi Protected Setup button in Cisco Connect Cloud or press the button on the back of your router Push Button Method If your client device has a Wi Fi Protected Setup button click or press that button and then click the button below If the device has a Wi Fi Protected Setup PIN type that number into the Device PIN box in Cisco Connect Cloud then click Register Device PIN If your client device has a Wi Fi Protected Setup PIN number enter that nurnber here and then click register If the device s own setup asks for the router s Wi Fi Protected Setup PIN enter the number that appears under Router PIN in Cisco Connect Cloud Router PIN If your client device asks for the Router s PIN number enter the number 68090197 in your client device How to view device details You can use Cisco Connect Cloud to view any network device s network infomation To view network device details 1 Log into Cisco Connect Cloud See How to configure your router on page 11 2 Under Apps click Device List The Device List screen opens L vice Li
33. ansfers and wireless gaming SpeedBoost Higher quality antenna technology helps maintain high speeds across greater distances throughout your home Advanced security Keep Wi Fi freeloaders and Internet threats at bay with WPA2 encryption and SPI firewall to help keep your network protected Benefits of gigabit Use the four Gigabit Ethernet 10 100 1000 ports for quick file sharing up to 10x faster than standard Ethernet between other Gigabit enabled devices like computers and servers Built in USB port The USB port lets you add an external USB drive to your network and share files at home or over the Internet You can also connect a USB printer and share it across your network Home theater ready Bring the ultimate entertainment experience to your home by connecting computers Internet ready TVs game consoles media players and more to your wireless network and the Internet Simultaneous dual band N and QoS traffic prioritization technology delivers maximum speed and performance so you can enjoy fast downloads smooth video and music streaming and reliable gaming and VoIP Easy to manage Cisco Connect software helps you customize your settings and quickly add multiple devices to your network Separate guest network Create a separate password protected network for guests Linksys EA Series Product Overview Parental controls Wi Fi Protected Setup button Press this button to easily configure wireless se
34. ants In this case you should put your own router behind the landlord s router in order to create your own private network and to isolate computers on your network from the rest of the building 2 You are sharing an office building Internet connection and you want to control Internet access or the content viewed by your employees 3 You already have an existing network and you want to extend the network s range or add wireless capabilities to your network 4 You want to separate older less secure network devices from the rest of the network To add your router to an existing router or gateway In most cases you can easily add your router to an existing wireless network by running Cisco Connect If you are unable to set up the additional router using the instructions below see To share an Internet connection on page 37 or To extend your network on page 39 To add your router to your existing wireless network 1 Insert your router s setup CD into a CD DVD drive on your computer then follow the on screen instructions until you are told to connect your router s Internet port to the LAN Ethernet port on your modem 2 Instead connect your router s Internet port to the LAN Ethernet port on your existing upstream router or gateway 3 Follow the remaining on screen instructions until setup is complete 36 Linksys EA Series To share an Internet connection NOTE This is a complex process so this proc
35. b camera that typically only requires a single port to be forwarded some applications require forwarding of multiple ports VNC Virtual Network Computing software that allows you to operate your computer remotely from anywhere on the Internet is an example of an application that requires multiple ports to be forwarded To forward to multiple ports just create additional entries to forward additional ports to the same IP address Example You want to set up your computer so you can remotely access it using VNC software By default VNC uses TCP ports 5800 and 5900 To set up single port forwarding for multiple ports 1 Make sure that the software you want to use has been installed onto a networked computer 2 Log into Cisco Connect Cloud See How to configure your router on page 11 3 Set up DHCP reservation for the IP address of the computer on which you installed the software See How to set up the DHCP server on your router on page 28 4 Under Router Settings click Security 5 Click the Apps and Gaming tab 6 Click Single Port Forwarding The Single Port Forwarding screen opens Security VES png EEE PELE BE Agia nee Segia Port Hannaa Port Forwarding and Port Triggering 7 Click Add a new Single Port Forwarding 8 Inthe Application name field enter a descriptive name 9 Enter in the same port number for the External Port and the Internal Port 10 In the Protocol drop down list select T
36. click the CD icon on your desktop then double click the Setup icon 3 Follow the on screen instructions to complete your router setup Create a Cisco Connect Cloud Account Cammen Cia heips 0e TU IU BAT AE Bre GES PO ODE io p of pee teeters flues Thee bonsai ia ee pai ees ey A iea fo pH up Give guests gt WO Net ao lss Casp Gomes Cian ig aoc poe Wera meter be rer al ay bme mags Gm you Mobis deyce Daai new deca BET ai berveryi SITE pei appa and mat jia my ot isro Cineman Choe a C er o Tiba Rai Faw more alert oct bene Emapligh ike Sinden Setting Up Basics As part of the router setup process you will be sent a verification e mail From your home network click the link in the e mail to associate your router with the Cisco Connect Cloud account Make sure that the link opens in a supported web browser such as Internet Explorer 8 or higher Firefox 8 or higher Google Chrome 10 or higher and Safari 5 for Mac or higher If you cannot click the link while behind your new Linksys router log into Cisco Connect Cloud while behind the router and add your router there For more information see How to associate a router with your Cisco Connect Cloud account on page 23 TIP Print this page then record your router and account settings in the table below as a reference Store your notes in a safe place Setup also saves your setup information as a file to your computer desktop Network Name
37. connected to your modem How can use my old router as an access point If you have a large area to cover with your wireless signal or if part of your home has weak signals due to interference you can use your old router to extend the range of your wireless network This is a complex process so this procedure assumes that you have some networking knowledge TIP Check the documentation for your old router Some brands of routers include either a switch on the outside of the case or a software option to convert it to an access point If either of these options is available follow your old router s instructions to convert it to an access point You need to take note of your new router s settings then apply some of those settings to the old router so it can work as an access point To view your new router s settings 1 Make sure that your new router is connected to the Internet 2 Log into Cisco Connect Cloud See How to configure your router on page 11 Under Router Settings click Wireless then take note of the Network name SSID Password Security mode and Channel Under Router Settings click Connectivity then click the Local Network tab Take note of the DHCP server s IP address range 192 168 1 100 to 192 168 1 149 by default To use your old router as an access point 1 With your computer connected to your old router log into its browser based administration utility NOTE Save your changes
38. connectivity indicator Network or Internet port Green connectivity indicator On Ethernet ports turns on when a cable connects the port to another Gigabit Ethernet port On the Internet port turns on while connected to a modem Yellow activity indicator Flashes to indicate network activity over that port Bottom view A _ _ Reset button Press and hold this button for 15 seconds until the port lights flash at the same time to reset the router to its factory defaults You can also restore the defaults using the browser based utility For more information see How to restore factory defaults on page 53 Linksys EA Series EA3500 Package contents In addition to your router your router package includes e Network Ethernet cable e AC power adapter e Setup CD containing router setup software and documentation Features Wireless N technology Built with leading 802 11n technology create a powerful home wireless network optimized for video music and multi player gaming Connect your computers Internet ready TVs game consoles smartphones and other Wi Fi devices at blazingly fast transfer rates for an unrivaled experience Product Overview The power of dual band Double your network bandwidth with simultaneous dual band N 2 4 and 5 GHz The dual band feature is designed to avoid interference and optimize throughput for smoother and faster HD video streaming file tr
39. curity on Wi Fi Protected Setup enabled network devices For more information see How to connect a network device using Wi Fi Protected Setup on page 16 Limit access time and websites with parental controls IPv6 enabled e Power indicator Stays on steadily while power is connected and Supports the latest Internet protocol technology to future proof your network following a Wi Fi Protected Setup connection Flashes slowly during bootup firmware upgrades factory reset and Wi Fi Protected Setup Flashes quickly when there is a Wi Fi Protected Setup error Back view e Power port Connect the included AC power adapter to this port CAUTION Use only the adapter that came with your router Port activity indicators Power port USB port Internet port Power indicator Ethernet ports Wi Fi Protected Setup button Yellow network Green connectivity e USB port To easily share disk storage with other users on your network activity indicator indicator or on the Internet connect a USB drive to this port For more information see Using an External Drive on page 41 You can also connect a USB Network or Internet port printer and share it across your network For more information see How to connect a USB printer on page 15 e Green connectivity indicator On Ethernet ports turns on when a cable connects the port to another Gigabit Ethernet port On the Internet e Ethernet ports Connect Ethernet cables
40. d Trace route IP or host name Start to Traceroute b Click Start to Traceroute A window opens with the test results How to configure and use logs What kind of logging capabilities does my router have Your router can track all traffic for your Internet connection and record that information in a og To enable and view logs 1 Log into Cisco Connect Cloud See How to configure your router on page 11 Under Router Settings click Troubleshooting Click the Logs tab Troubleshooting 4 To enable logs click the Enable Logs button so that ON is displayed Enable Logs on E You can View the logs directly in the list Open the logs in a separate browser window Print the logs 56 Linksys EA Series Troubleshooting Troubleshooting This chapter can help you solve common setup issues and connect to the e Temporarily disable your computer s firewall see the security software s Internet You can find more help from our award winning customer support at instructions for help then run the Setup program again on the router s linksys com support CD e If you have another computer use that computer to run the Setup Du ri ng setu p program again on the router s CD Windows XP Service Pack update Your router was not successfully set up On Windows XP computers Setup requires Service Pack 3 in order to work If the currently installed Service Pack is older than version 3 you need
41. dest coverage area install your router near the center of your home and near the ceiling if possible e Avoid placing the router on or near metal objects such as file cabinets and metal furniture reflective surfaces such as glass or mirrors or masonry walls e Any obstruction can weaken the wireless signal even non metallic objects so the fewer obstructions between the router and the wireless device the better e Place the router in a location away from other electronics motors and fluorescent lighting e Many environmental variables can affect the router s performance so if your wireless signal is weak place the router in several locations and test the signal strength to determine the ideal position If possible upgrade wireless network interfaces such as wireless network cards in computers from older wireless standards to 802 1 1n If a wirelessly networked device uses an older standard the performance of the entire wireless network may be slower If your router is a dual band router split your network traffic so the high bandwidth traffic uses the 5 GHz band For more information see How to get the most out of your dual band router on page 24 12 Linksys EA Series Setting Up Basics How to change your network s name and password You can change the name SSID and password of your network but if you do so all wireless devices connected to your router will lose their Internet connection un
42. e MAC address then you can clone the address assign the registered MAC address of your previous device to your new router If you want to use the MAC address from an old router that you are replacing with your new router you should first determine the MAC address of your old router then manually enter it into your new router NOTE For many ISPs that provide dynamic IP addresses automatically the stored MAC address in the modem is reset each time you reset the modem If you are installing this router for the first time reset your modem before connecting the router to your modem To reset your modem disconnect power for about one minute then reconnect power To clone a MAC address from your computer 1 Log into Cisco Connect Cloud See How to configure your router on page 11 2 Under Router Settings click Connectivity The Connectivity page opens 3 Click the Internet Settings tab Connectivity ew and change router sefings Hase mermet Som gs Loos Nene rt Acvarned Rouino Admin anne 4 Under MAC Address Clone click Enabled 5 Enterthe 12 digit MAC address of your old router then click OK How to connect to your corporate office using a VPN What is a VPN and do I need to change my router settings A VPN Virtual Private Network is a network that uses a public network such as the Internet to provide secure communications between a remote computer and another network Corporations often provide VPN access to
43. ect Cloud then click Device List to confirm that your router recognizes the new printer How to connect other devices Many other types of wireless network devices can connect to your home network including e Game consoles e Internet capable TVs and media players e Digital music players e Smart phones Setting Up Basics Because of the wide variety of devices and methods of connecting you must manually enter network information into the devices for a successful network connection TIP For more instructions on connecting a game console to your network see also e How to optimize your router for gaming and voice on page 32 e How to set up port forwarding on page 48 How to set up port range triggering for online gaming on page 50 How to manually connect a network device To manually connect a device to your network 1 Follow the device s instructions to connect it to your network Use the connection information available in Cisco Connect Cloud or saved to your computer desktop 2 After the device connects to your network log into Cisco Connect Cloud then click Device List to confirm that your router recognizes the new device How to connect a network device using Wi Fi Protected Setup To connect a device using Wi Fi Protected Setup Plug in and turn on the network device If the device does not support Wi Fi Protected Setup follow its instructions for a standard network inst
44. ect Cloud See How to configure your router on page 11 2 Under Router Settings click Troubleshooting 3 Click the Diagnostics tab 4 Under Router configuration click Restore The Restore Router Configuration dialog box opens Restore Router Configuration Please select a file to restore Choose Fila No file chosen 5 Click Choose File to navigate to the location of your configuration file then select the file and click Open 6 Torestore the configuration click Start to Restore 52 Linksys EA Series How to upgrade the router s firmware Why would I need to upgrade my router s firmware Linksys may periodically publish a firmware upgrade either to fix a problem or to add features to your router IMPORTANT Do not interrupt the upgrade process You should not turn off the router or press the Reset button during the upgrade Doing so may permanently disable the router TIPS Your router automatically checks for available updates and installs them by default Use the following instructions only if the automatic firmware update has been turned off To upgrade the router s firmware 1 Log into Cisco Connect Cloud See How to configure your router on page 11 Under Router Settings click Connectivity Click the Basic tab Under Firmware Update click Check for Updates a oN E If an available update is found follow the on screen instructions to install it TIP To have your rout
45. edure assumes that you have some networking knowledge To add another router to share an Internet connection This topic covers cases one and two above 1 Determine the IP address range for your upstream office or building network To determine the address range by using a Windows computer a Connect your computer into your upstream network s router b Click Start Run type CMD then click OK The command prompt window appears c Type ipconfig then press Enter bm Command pre BEthernet adapter Local Area Connection Connection specific DNS Suffix Link local IPu Address o9Q E rA7 FhR 6 hd 9hb46 11 ss a s s aa a 2 n 192 168 108 192 suhnet Mask o s o o a o s 5 299 299 209 0 Default Gateway 2 2 2 2 2 z 168 168 3 TIP Although you can determine your computer s IP address in many ways this method is quick and relatively easy d Take note of the IP address In this example the IP address is 192 168 100 192 Setting Up Advanced To determine the address range by using a Mac computer a Connect your computer into your upstream network s router b From the Dock click System preferences click Network then click Ethernet in the window to the left A network status window opens Ethernet Connected Status Connected Ethernet is currently active and has the IP address 192 168 100 139 Configure IPv4 Using DHCP I IP Address 192 168 100 139 Subne
46. en click the number that you want TIP To keep your guest network secure click Change to change the guest password when the guest no longer needs access to the account Setting Up Basics 3 Click OK to apply your changes TIP The first time your guest tries to access the Internet through a web browser they will see the Guest access screen To continue they must enter the password you provided in the Password field then click LOGIN How to back up your router configuration When you are done setting up your router you should back up its settings so that you can restore them later if necessary For instructions see How to back up and restore your router configuration on page 52 20 Setting Up Basics Linksys EA Series How to customize Cisco Connect Cloud You can customize your Cisco Connect Cloud home page by adding or removing widgets Widgets are miniature versions of menus that let you change basic settings or check the status of your network Using widgets To add a widget 1 Log into Cisco Connect Cloud See How to configure your router on page 11 2 Openamenu then select Show widget on the homepage in the upper right corner WA Show widget on the homepage To remove a widget 1 On the home page click the x in the upper right corner of the widget you want to remove Guest Access Guest Network is ON on E Network Name HappyBunny guest Password raspberyed Currently
47. enia access io Guo Gonnent Kim af Aass vya eerie UPnP of Enabled Alles umes D gu Air Allow usen to disable Internet acces 3 To use UPnP select Enabled default next to UPnP To allow changing router settings while using UPnP select Allow Users to Configure To prevent local network users from disabling your Internet connection through UPnP deselect the Allow users to disable Internet access checkbox UPnP J Enabled A Allow users to configure Allow users to disable Internet access Click OK 34 Linksys EA Series Setting Up Advanced How to use a router as an access point How can use this new router as an access point If you have a large area to cover with your wireless signal or if part of your home has weak signals due to interference you can use this router to extend the range of your old router s wireless network To set up your new router as an access point 1 Use a network cable to connect this router s Internet port to the Ethernet or LAN port on the router that is connected to your modem Log into Cisco Connect Cloud See How to configure your router on page 11 Under Router Settings click Connectivity then click the Internet Settings tab Click IPv4 For Type of Internet Connection select Bridge Mode 6 Click Obtain an IPv4 address automatically then click OK The new router s LAN IP address will be changed and obtained from the router that is
48. er automatically check for updates and install them select Automatic under Firmware Update Maintaining and Monitoring How to restore factory defaults If you ve tried previous troubleshooting steps and your network still doesn t work you may need to restore your router s factory defaults To restore your router to factory defaults you can use the Reset button on the router or use Cisco Connect Cloud To reset your router using the reset button CAUTION Whenever you restart the router all logs that are not saved will be lost 1 With your router connected to power and turned on press and hold the Reset button on the bottom or back of your router for about 15 seconds until the power indicator flashes ATL EEE EES EA2700 and EA3500 Reset button EA4500 Reset button 53 Linksys EA Series Maintaining and Monitoring To reset your router to factory defaults using Cisco Connect Cloud 3 Click the Status tab Detailed information about your router status is 1 Log into Cisco Connect Cloud See How to configure your router on aispa yea page 11 TIP 2 Under Router Settings click Troubleshooting For field descriptions click Help at the top of the screen 3 Click the Diagnostics tab 4 Under Factory reset click Reset Troubleshooting Trou nian puiar peig Factory reset mu iaa Reset to factory default settings Antraar Oger n ben A confirmation screen opens Connect ior uv I
49. ge of ports as shown above BitTorrent works only with ports between 6881 and 6999 Depending on your computer s firewall software you may need to open a range of ports in your firewall to enable software that uses port range forwarding How to set up port range triggering for online gaming Why would I use port triggering instead of port forwarding Port range triggering allows the router to watch outgoing data for specific port numbers The IP address of the computer that sends the matching data is remembered by the router so that when the requested data returns through the router the data is routed back to the proper computer An example of port range triggering would be to enable a USB or Bluetooth headset for online chat and gaming To set up port range triggering for multiple entries 1 See your device documentation for information on the ports that the device uses 2 Log into Cisco Connect Cloud See How to configure your router on page 11 50 Linksys EA Series 3 4 5 10 Under Router Settings click Security Click the Apps and Gaming tab Click Port Range Triggering The Port Range Triggering screen opens Security Wiw and Change router Solingen In the Device or Application field enter a descriptive name such as PS3 Headset For single ports enter the same port number in each Triggered range and Forwarded range field For port ranges enter the same number ranges in each set of
50. h ftp If you have DDNS Dynamic Domain Name Service you can use your router s domain name instead c Enter your user account name and password This is the same User Name and Password that were set up in the shared folders Authorized users list See How to set up authorized users and shared folders on page 42 The drive s contents files and folders appear in a browser window d Click a file to download it to your computer or click and drag a file from your computer s file manager to the browser window to upload a file only if you have read and write access 10 To access the attached storage using FTP client software a Run your FTP client software b Refer to the software s help to determine how to connect to an FTP site Use the following information to connect The address that was provided on the Status tab above starting with ftp If you have DDNS Dynamic Domain Name Service you can use your router s domain name instead The user account name and password This is the same User Name and Password that were set up in the shared folders Authorized users list See How to set up authorized users and shared folders on page 42 The port and encoding specified during your FTP server setup usually port 21 and UTF 8 encoding c Refer to the software s help to determine how to download and upload files 46 Linksys EA Series TIPS FTP software and web browsers display FTP content in many way
51. h the router This option is enabled by default Internet filters Filter anonymous Internet requests This filter blocks Internet requests from unknown sources such as ping requests This option is enabled by default Filter multicast Multicasting allows a single transmission to simultaneously reach specific recipients within your local network Select this option to block multicasting This option is disabled by default Filter Internet NAT redirection This filter prevents a local computer from using a URL or Internet IP address to access the local server Select this option to enable the filter This option is disabled by default On some router models this setting applies to IPv4 Internet only Filter ident Port 133 This filter prevents port 133 from being scanned by devices from the Internet This option is enabled by default 4 Click Save to save your changes 27 Linksys EA Series Setting Up Advanced Changing IPv6 firewall settings On some router models the IPv6 firewall lets you customize IPv6 port services for applications When users send these types of requests to your network via the Internet the router will allow those requests to the appropriate computers NOTE To use your router s IPv6 Internet connectino settings IPv6 service from your ISP Internet service provider is required For more information on this service ask your ISP To set IPv6 firewall settings 1 Log into Cisco C
52. h video and music streaming and reliable gaming and VoIP Quick to install Cisco Connect software helps you easily set up your router Linksys EA Series Product Overview IPv6 enabled Supports the latest Internet protocol technology to future proof your network Easy to manage Cisco Connect software helps you customize your settings and quickly add multiple devices to your network Separate guest network Create a separate password protected network for guests Parental controls Limit access time and websites with parental controls Top view Indicator light Indicator light Stays on steadily while power is connected and following a successful Wi Fi Protected Setup connection Pulses slowly during bootup firmware upgrades factory reset and Wi Fi Protected Setup Flashes quickly when there is a Wi Fi Protected Setup error Back view Ethernet ports Internet port Power port Wi Fi Protected Setup button Reset button USB port Ethernet ports Connect Ethernet cables also called network cables to these Gigabit 10 100 1000 ports color coded blue and to wired Ethernet network devices on your network NOTE For best performance use CAT5E or higher rated cables on the Ethernet ports Internet port Connect an Ethernet cable also called a network or Internet cable to this port color coded yellow and to your modem Wi Fi Protected Setup button Press this button to add Wi Fi Protec
53. hrough the router This option is enabled by default e PPTP Passthrough PPTP Point to Point Tunneling Protocol allows the PPP Point to Point Protocol to be tunneled through an IP network The VPN clients on the local network can establish a PPTP VPN tunnel through the router This option is enabled by default e L2TP Passthrough L2TP Layer 2 Tunneling Protocol enables point to point sessions using the Internet on the Layer 2 level The VPN clients on the local network can establish an L2TP VPN tunnel through the router This option is enabled by default 4 Click OK to save your changes How to optimize your router for gaming and voice How does my router prioritize traffic to the Internet Your router can prioritize traffic between your network and the Internet Performance for demanding real time applications such as online gaming VoIP calls video streaming and videoconferencing can be improved by configuring media prioritization Prioritization settings are applied only to traffic that is uploaded to the Internet The router cannot control the quality of the traffic after it reaches the Internet TIP For more information on optimizing your router for online gaming see Port Forwarding and Port Triggering on page 48 To configure media prioritization 1 Log into Cisco Connect Cloud See How to configure your router on page 11 2 Under Apps click Media Prioritization The Media Prioritization screen
54. ith your router or go to Linksys com support Specifications are subject to change without notice Maximum performance derived from IEEE Standard 802 11 specifications Actual performance can vary including lower wireless network capacity data throughput rate range and coverage Performance depends on many factors conditions and variables including distance from the access point volume of network traffic building materials and construction operating system used mix of wireless products used interference and other adverse conditions 63 Linksys EA4500 Linksys EA4500 Model Name Description Model Number Switch Port Speed Radio Frequency of Antennas Ports Buttons LEDs UPnP Security Features Security Key Bits Storage File System Support Browser Support Linksys EA4500 Dual Band N900 Router with Gigabit and USB EA4500 10 100 1000 Mbps Gigabit Ethernet 2 4 and 5 GHz 6 3 per band Power USB Internet Ethernet 1 4 Reset Wi Fi Protected Setup Top panel Power Back panel Internet Ethernet 1 4 Supported WEP WPA WPA2 RADIUS Up to 128 bit encryption FAT and NTFS and HFS Internet Explorer 8 or higher Firefox 8 or higher Google Chrome 10 or higher and Safari 5 for Mac or higher Specifications Environmental Dimensions 8 86 x 0 98 x 6 30 225 x 25 x 160 mm Unit Weight 12 7 oz 360 g Power 12V 2A Certifications Operating Temp Storage Temp Operating H
55. k A network is any group of devices that can communicate with each other A home network can also include Internet access which requires a router like this one A typical home network may include multiple computers a printer a modem and a router A large home network may also have a switch additional routers access points and many Internet capable media devices such as TVs game consoles and web cameras e Modem Connects a computer or a router to your ISP Internet Service Provider Your ISP may have provided one The modem is a device that connects to a phone jack or your cable TV outlet e Router Connects your wireless and wired network devices to each other and to the modem and to your ISP e Switch Allows you to connect several wired network devices to your home network Your router has a built in network switch the Ethernet ports If you have more wired network devices than available Ethernet ports on your router you will need an additional switch to consolidate the wired connections How to set up a home network 1 Purchase the proper equipment For a network that includes Internet access you ll need e Computers with an Ethernet port or wireless networking capabilities e A modem for connecting to your ISP typically supplied by your ISP e Arouter to connect your computers with each other and to the modem e Internet service to your home provided by an ISP Internet Service Provider 2 Make sure that
56. k Connectivity then clickthe Administration tab Connectivity Vid ana Se Eann See Bass Interne Gaf nga Local Hletwrark Advanced Aouig Agrmoniuninatean Local Management Access Remote Access nme Bi HPA a Aller renin ances to Guen Lannen Cirad af Ancens yal were UPRP ze Enabled Alles uns ib engen SIP Allows usea to disable Internet acces If your VoIP service uses SIP select the SIP checkbox under Application Layer Gateway OR If your VoIP service uses other NAT traversal solutions such as STUN Session Traversal Utilities for NAT TURN Traversal Using Relay NAT or ICE Interactive Connectivity Establishment deselect the SIP checkbox NOTE You may need to contact your VoIP service provider to determine the type of NAT traversal configuration they use How to configure UPnP What is UPnP UPnP Universal Plug and Play allows devices connected to a network to discover each other and automatically create working configurations Examples of UPnP capable devices include web cameras online gaming applications and VoIP devices UPnP is enabled by default To configure UPnP 1 Log into Cisco Connect Cloud See How to configure your router on page 11 Under Router Settings click Connectivity then clickthe Administration tab Connectivity Vidi Ar ARGA manar ann Advanced Fauteg Adr ninabsiir Dass Mime Safiga Local Mework Local Management Access Remote Access ro Wi HTTPS a Allee m
57. lue Ethernet ports If you connect to an Ethernet port you create IP addressing problems for the office To use their DNS network 1 Log into Cisco Connect Cloud See How to configure your router on page 11 TIPS N Under Router Settings click Connectivity Click the Local Network tab An office network often has a wall plate with an Ethernet port that you can connect to UY If you are doing this in a home environment without wall ports connect an Ethernet network cable between a LAN port on your DHCP Server 1 Enabled upstream router and the Internet port on your Linksys router Start IP address 192 168 1 100 Maximum number of usera 50 1 to 155 IP address range 182 168 1 100 1 192 168 1 149 Client lease time 1440 Minutes Static DNS 1 0 0 0 0 Static DNS 2 0 0 0 Static DNS 3 0 0 0 0 WINS 0 0 0 0 3 Run your router s setup CD on each computer that you want to connect to the Linksys router Each computer needs either a wired or wireless connection to the Linksys router For more information see How to 4 Complete the Static DNS fields with the information provided by your connect a computer to your network on page 15 content filtering provider 5 Click OK The computers that are connected to the Linksys router are now on the same network and are isolated from the upstream network However you will still have access to the Internet through the upstream router by way of your Li
58. most out of your dual band router bought a dual band router but I m not sure that I m getting the most out of it What should I check Of the many reasons for owning a dual band router the most common is to ensure available bandwidth for streaming high definition video At the same time owners want to make sure that their video streams won t be interrupted by other wireless network traffic To get the most out of your dual band router you can e Upgrade your wireless clients Split your traffic Upgrade your wireless clients If you have network adapters that support only legacy wireless network Standards such as 802 11b you should consider upgrading them with Wireless N 802 11n network adapters Wireless B 802 11b devices can slow your entire wireless network For the best performance all of your wireless devices should support Wireless N You can then select Wireless N Only as your Network Mode below NOTE If you select Wireless N Only you may need to temporarily change your network settings to Mixed to provide access to guests without Wireless N networking Split your traffic The best way to improve your multimedia wireless performance is to split your wireless traffic between your router s two bands ranges of radio frequencies Your router supports the 2 4 GHz band and the 5 GHz band and handles the two bands as two separate wireless networks to help manage the traffic The most common way to split wireles
59. mportant Factory rasat router When pou reset your outer E renonis Mecommecs fom Mhea internet and Cems cunt Seces Connected to the router will also be disconmected When The reset ceatas Ter gx ome set up ayam and her all deeces et Nave to reconmed vang the new sellmgs BEST 4 To view a list of connected network devices click Devices To view a full report of your router status click Report i f Status Diagnostics 5 Click Yes to confirm All settings and logs are deleted and your router is returned to its factory default settings Dey ines Report How to check the status of your router Why would I want to check the status of my router Your router status tells you whether you have a secure Internet connection and informs you about the status of your network connected devices Click OK to close the screen UI To check your router status 1 Log into Cisco Connect Cloud See How to configure your router on page 11 2 Under Router Settings click Troubleshooting 54 Linksys EA Series How to disable the Ethernet port status lights Why would I want to disable the Ethernet port status lights Depending on the placement of the router in a home you might find the lights distracting You can easily disable the lights using Cisco Connect Cloud To disable the lights 1 Log into Cisco Connect Cloud See How to configure your router on page 11 2 Under Router Settings
60. nksys router Because two routers are between your computer and the Internet Internet traffic undergoes two network address translations This is sometimes referred to as Double NAT 38 Linksys EA Series To extend your network This topic covers cases three and four above NOTE This is a complex process so this procedure assumes that you have some networking knowledge To extend your network or add wireless capabilities 1 If you want to extend your network you may also follow the instructions above One example of this might be to provide a separate wireless network for your children to keep their wireless network traffic separate from your wireless network You might also want to isolate one network from another network so that network shares aren t visible across networks In this case use an Ethernet cable to connect the Internet port of the downstream router to one of the LAN ports of the upstream router Make sure that the local network subnets on the two routers are different OR You can extend your network by turning the downstream router into an access point See How to use a router as an access point on page 35 When you use a router as an access point computers connected to the access point are on the same IP subnet as all other devices connected to the router File printer and media sharing is much easier if all devices are on the same subnet Setting Up Advanced How to expose a device t
61. o the Internet Why would I expose a device to the Internet If you are operating a web server a mail server or a web camera you may want to expose that device to the Internet so anybody can access it Your router includes a DMZ Demilitarized Zone feature that forwards all inbound ports presented on the WAN interface except those that are specifically forwarded to an individual IP address or MAC address This feature is normally not used because it presents significant security risks to the device that you designate for the DMZ The DMZ device is not protected by the built in firewalls Internet filters or router web filters and is open to attacks from hackers A much safer way of exposing devices to the Internet would be to use port forwarding See How to set up port forwarding on page 48 To set up a device in the DMZ 1 Configure your device with a static IP address See your device s documentation for help with setting a static IP address or use DHCP reservation see How to set up the DHCP server on your router on page 28 2 Log into Cisco Connect Cloud See How to configure your router on page 11 3 Under Router Settings click Security then click the DMZ tab Security view and change router satis Fizi DE Anna and Gaming DMZ Source IP Address Destination IP Address iit i Ware CHEF Chant Labis 39 Linksys EA Series 4 Click the setting for DMZ to turn it on 5 Select
62. onnect Cloud See How to configure your router on page 11 2 Under Router Settings click Security The Security page opens to the Firewall tab security VPN Passthrough Aad PG Firewat Semng 3 Click Add IPv6 Firewall Setting You can now change the following fields e Description Enter a description of the application e Protocol Select TCP UDP or Both default e IPv6 Address Enter the IPv6 address of the computer that should receive the traffic Allow Select the range of port s used by incoming traffic 4 Click Save to save your changes The list is updated to show the settings you have saved To change a saved setting click Edit next to the setting To delete a saved setting click Remove next to the setting How to set up the DHCP server on your router Your router can be used as a DHCP Dynamic Host Configuration Protocol server to automatically assign an IP address to each computer or device on your network The DHCP server is enabled by default If you already have a DHCP server on your network or if you do not want to use your router as a DHCP server you should disable this setting To configure your router s DHCP server settings 1 Log into Cisco Connect Cloud See How to configure your router on page 11 2 Under Router Settings click Connectivity 28 Linksys EA Series Setting Up Advanced 3 Click the Local Network tab How to set up DHCP reservation
63. opens to the Firewall tab Security Wer An manga MHEN gen DMZ Aa and Gaming Firewail Internet Fibers af Frahm af Filter anna un inter reruns wf Enabled Fiher ray Prams VPN Passthrough lg Enabled Enabiaei gf Enabled 3 You can now change the following settings TIP For more descriptions of each setting click Help at the top of the screen e Firewall SPI firewall protection This helps protect your local network from Internet threats This option is enabled by default On some router models this setting is separated into IPv6 and IPv4 options so that each can be handled separately CAUTION To help protect your network you should keep this option enabled e VPN Passthrough IPSec Passthrough PSec Internet Protocol Security is a suite of protocols used to implement secure exchange of packets at the IP layer The VPN clients on the local network can establish an IPSec VPN tunnel through the router This option is enabled by default PPTP Passthrough PPTP Point to Point Tunneling Protocol allows the PPP Point to Point Protocol to be tunneled through an IP network The VPN clients on the local network can establish a PPTP VPN tunnel through the router This option is enabled by default L2TP Passthrough L2TP Layer 2 Tunneling Protocol enables point to point sessions using the Internet on the Layer 2 level The VPN clients on the local network can establish an L2TP VPN tunnel throug
64. ot your router e Contact your ISP and ask about outages in your area Why would I need to reboot my router The most common method of troubleshooting your router is to turn off your router s power then turn it back on again Your router can then reload its custom settings and other devices such as the modem will be able to rediscover the router and communicate with it This process is called rebooting Troubleshooting Rebooting your router To reboot your router using the power cord Disconnect the power cord from the router and the modem N Wait 10 seconds then reconnect the power cord to the modem Make sure it has power Uy Wait until the modem s Online indicator has stopped flashing or wait two minutes then reconnect the power cord to the router 4 Wait until the power indicator stops flashing then wait two minutes before trying to connect to the Internet from a computer To reboot your router using Cisco Connect Cloud 1 Log into Cisco Connect Cloud See How to configure your router on page 11 2 Under Router Settings click Troubleshooting 3 Click the Diagnostics tab 4 Under Reboot click Reboot Reboot Reboot the router A confirmation screen opens ow Important Rebooting the router Rebooting the router disconnects it from the Internet causing all connected devices to lose Internet connectivity When the reboot completes the router and all devices will be
65. our router safely opens the Internet to your network and all of your computers and network devices rely on your router to pass files media and network commands in an organized error free way Whether connected wirelessly or with cables each part of your network needs the router in order to work reliably with the other parts of your network How to connect a computer to your network To connect a computer to your network 1 At the computer you want to connect enter your network s connection information into your wireless manager After that computer connects to your network log into Cisco Connect Cloud then click Device List to confirm that your router recognizes the new computer You can use the Device List to monitor all network attached devices Setting Up Basics How to connect a USB printer When you install a printer that requires a cable you can Follow the printer s instructions for setting it up then follow your computer s operating system instructions to share the printer with your network OR If your router is a Linksys EA3500 or EA4500 you can connect a USB printer to the router s USB port to make the printer available to any networked computer When you set up a wireless printer you need to make sure that Your printer has been completely set up except for being connected to the network Your printer supports the WPA WPA2 wireless encryption standard If your wireless printer supports WPS
66. outer setup software and documentation Features Wireless N technology Built with leading 802 1 1n technology create a powerful home wireless network with double the capacity for surfing the Internet streaming multimedia and running applications simultaneously Connect your computers Internet ready TVs game consoles smartphones and other Wi Fi devices at fast transfer rates for an unrivaled experience The power of dual band Double your network bandwidth with simultaneous dual band N 2 4 and 5 GHz The dual band feature is designed to avoid interference and optimize throughput for smoother and faster HD video streaming file transfers and wireless gaming Advanced security Keep Wi Fi freeloaders and Internet threats at bay with WPA2 encryption and SPI firewall to help keep your network protected Benefits of gigabit Use the four Gigabit Ethernet 10 100 1000 ports for quick file sharing up to 10x faster than standard Ethernet between other Gigabit enabled devices like computers and servers Network ready Connect computers printers scanners and more to your wireless network and the Internet QoS traffic prioritization technology delivers maximum speed and performance so you can enjoy fast downloads and reliable VoIP Easy to manage Cisco Connect software helps you customize your settings and quickly add multiple devices to your network Separate guest network Create a separate password protected network for gues
67. puter on your home network You can set the controls on only those computers that children can access 4 To select a computer to apply parental controls to click the name of the computer in the Restrict Internet access on list 5 To block Internet access on the selected computer s under Block Internet access Click Never to allow Internet access e Click Always to always block Internet access Click Specific Times to set the times when Internet access is allowed 18 Linksys EA Series Setting Up Basics Click Edit to change the Internet access schedule You can click and drag to select or deselect a block of time Block Internet access Manually select the tres and Gays to biock roerne access 6 To block specific websites a Under Block specific sites click Add Block specific sites stuffyoushouldnotknow Stuffyoushouldinotraac com stuffyoushoukinotsee czom b Type the web address URL of the website to block then click OK You can block up to ten websites TIP It s easier to copy and paste a web address than it is to type it in Copy the address from your browser s web address box then paste it into an available box in the Block Specific Sites screen of Cisco Connect Cloud 7 Click OK to apply your changes How to configure your guest network You can use your router s guest network to provide your guests with access to the Internet while restricting their access to other reso
68. r accessible to others you give ita Share name Edit Share Information Select folder Share name tmp Documents C Games Graphics Music CO Phone Radio School O Utilities Work eeeeeeoceecodo C cache 6 Click the button next to the folder that you want to share then click OK To view subfolders click the amp icon next to the folder name To return to a parent folder click the icon at the top of the list TIPS The share name automatically changes to the name of the folder you selected You cannot select more than one folder at a time 7 Click OK again to save changes How to connect your UPnP device to the media server After you set up your router s media server you need to connect an UPnP compatible device such as an UPnP compatible game console or digital media player to the network so that you can play the media server s content To connect an UPnP device to your router s media server 1 Connect your UPnP device to your home network with wired Ethernet cable or wireless networking If you are connecting wirelessly you need to know your network s name and password See your device s documentation for help 2 On your UPnP device change the media source to the media server name you specified on your router See How to set up your router as a media server on page 44 3 See your UPnP device s documentation for help with playing media on the device
69. rPort icon A list of wireless networks appears Cisco Connect has automatically assigned your network a name In the example below the computer was connected to another wireless network named JimsRouter The name of the Linksys E Series network BronzeEagle in this example is shown selected i F Charged AirPort On Turn AirPort Off vJimsRouter Home BronzeEagle BronzeEagle guest Penguin a RD Join Other Network Create Network Open Network Preferences 2 Click the wireless network name of your Linksys E Series router BronzeEagle in the example 59 Linksys EA Series 3 Type your wireless network password Security Key into the Password field then click OK The network BronzeEagle requires a WPA password _ Show password mM Remember this network nei CRD After setup The Internet appears to be unavailable If the Internet has difficulty communicating with your router the problem may appear as a Cannot find Internet address message in your web browser If you know that the Internet address is correct and if you ve tried several valid Internet addresses with the same result the message could mean that there s a problem with your ISP or modem communicating with your router Try the following Make sure that the network and power cables are securely connected Make sure that the power outlet that your router is connected to has power Rebo
70. read and write access to anyone on your local network no login credentials me HappyBunnyBoss Read wie u onan are required However you can also make the drive and its folders secure so bamn meme faw fans that only authorized users can access the drive s contents ee on O TI P The admin account password is the router password The guest account password is guest unless you change it When Secure Folder Access is on the entire USB drive is secured TIP T ts Admin and Guest lready set d tb How to set up authorized users and shared folders sae ee s Admin and Guest are already set up and cannot be To enable access to shared folders 5 Select the permissions to give the user 1 Log into Cisco Connect Cloud See How to configure your router on gt Read Only lets the user read open the file page 11 Read amp Write lets the user read rename overwrite or delete the file 2 Click USB Storage under Apps then click the Folder Access tab The user can also save new files to the folder 6 Click Select Share The Select Existing Share dialog box opens USB Storage 2 pom mean i 7 Ifyou already have the shared folder set up thf cms nie A RES and RN a Select the check box next to each share you want to grant access to Bima Fakie Anessa ETP ferrar Marla Berr then click OK X Nee Select Existing Share Create new share 3 Click the setting for Secure Folder Access to turn it on A AS ahnen
71. reconnected Do you want to continue ens 60 Linksys EA Series 5 Click Yes to confirm The router reboots While the router is rebooting all connected devices will lose their Internet connection Cisco Connect Cloud does not open in your web browser The latest versions of the most common web browsers work with Cisco Connect Cloud Cisco Connect Cloud works with these web browsers Internet Explorer 8 or higher Firefox 8 or higher Google Chrome 10 or higher Safari 5 for Mac or higher You cannot access Cisco Connect Cloud To access your router directly see How to manually set up your router on page 22 All other troubleshooting has been unsuccessful If you ve tried previous troubleshooting steps and your network still doesn t work you may need to restore your router s factory defaults Why would I need to restore to factory defaults When all other troubleshooting has failed you may want to try restoring the router to its basic factory settings which are the most common settings used in home networks Resetting the router erases your custom settings so you must restore the settings after We recommend that you back up your configuration before resetting your router to factory defaults See How to back up and restore your router configuration on page 52 To restore your router to factory defaults you can use the Reset button on the router or use Cisco Connect Cloud For instructions
72. router d Change the passphrase sometimes called the pre shared key on your old router to match the passphrase on your new router e Change the wireless channel to a non conflicting channel Some manufacturers have an Auto function for channel selection that automatically selects a wireless channel that does not interfere with other nearby wireless networks If your old router supports an Auto function select that Otherwise you may need to manually select the wireless operating channel on your old router In the 2 4 GHz wireless spectrum there are only three non overlapping channels 1 6 and 11 Pick a channel that does not overlap the operating channel of your new router For example if your new router is operating on channel 11 configure your old router for either channel 1 or channel 6 7 Connect an Ethernet network cable to one of the LAN Ethernet ports on your old router and an Ethernet port on your new router CAUTION Do not connect the cable to the Internet port on your old router If you do you may not be able to set up the router as an access point on the current network Setting Up Advanced How to put your new router behind an existing router Why would I put my new router behind an existing router There are several possible scenarios in which you might want to use your new router behind another router 1 You might be in an environment that shares the landlord s Internet connection with all ten
73. s but you can usually use these common actions to navigate through FTP folders Click a folder name to open it Click a double period or Up to a higher level directory to open a parent folder Click or right click a file to download or view it Drag a file from another window and drop it into the FTP window to upload it To upload a file your user account must have write access 47 Linksys EA Series Port Forwarding and Port Triggering How to set up port forwarding Why would I use port forwarding Port forwarding is a feature that forwards inbound traffic from the Internet on a specific port or ports to a specific device or port on your local network You can set up port forwarding for e Asingle port see How to set up port forwarding for a single port below e Multiple ports see How to set up port forwarding for multiple ports on page 49 n e A range of ports see How to set up port forwarding for a range of ports on page 49 How to set up port forwarding for a single port Why would I use port forwarding for a single port Single port forwarding is a feature that forwards inbound traffic from the Internet on a specific port to a single device on your local network An example of single port forwarding would be to forward inbound web requests typically on port 80 to a web server TIP See the device s documentation for port and protocol information To set up single port forwarding
74. s a USB drive attached and if you have UPnP AV Audio and Video enabled or DLNA Digital Living Network Alliance certified devices in your home Examples of UPnP AV enabled devices include digital media players gaming consoles with a built in media player and digital picture frames For example if you have a digital media adapter that sends content to your entertainment system and if your router s set up as a media server then the digital media adapter can access your router s attached USB drive You can specify which folders are used by the media server add and delete folders and specify how often the folders are scanned for new content NOTE The EA3500 does not support the media server feature To configure your router as a media server 1 Log into Cisco Connect Cloud See How to configure your router on page 11 2 Click USB Storage under Apps The USB Storage screen opens 3 Click the Media Access tab USB Storage 2 Show moget on me Connect a USA storage Gevice to pour network and comigure Mow URAS Can ACOCARRAR Rs coments Sue Foiris Ace FTP Server s Enable Media Server Server Name cI Last Scan Scan Folders hours Scan now Ab media uw shared by detault Add New Fokdor 4 Click the setting for Enable Media Server to turn it on Enable Media Server 44 Linksys EA Series Add a new folder Folders on your storage device contain content such as photos videos and music When you make a folde
75. s traffic is to use the 2 4 GHz band for basic Internet tasks such as web browsing email and downloads and use the 5 0 GHz band for streaming multimedia There are several reasons for this approach e Although the 2 4 GHz band may be more crowded with wireless traffic from your neighbors it s fine for basic Internet traffic that is not time sensitive such as e mail e Even though you are connected to your own wireless network you are still sharing air time with nearby networks e The 5 GHz band is much less crowded than the 2 4 GHz band so it s ideal for streaming multimedia e The 5 GHz band has more available channels so it is more likely that you will have your own interference free channel for your wireless network By default your dual band router uses the same network name on both the 2 4 GHz band and the 5 GHz band The easiest way to segment your traffic is to rename one of your wireless networks With a separate descriptive name it will be easy to connect to the right network To reconfigure your wireless network 1 Log into Cisco Connect Cloud See How to configure your router on page 11 2 Under Router Settings click Wireless The Wireless page opens to the Wireless tab Wireless ew aod Change rafter somnos Wiraieas MAC Filtenng Wi Fi Prostected Bei 2 4 GHz network Fu 5 0 GHz network Fu 3 Click Edit next to the network band you want to modify Change any of the settings below
76. see How to restore factory defaults on page 53 Troubleshooting 61 Linksys EA2700 Specifications Linksys EA2700 Model Name Description Model Number Switch Port Speed Radio Frequency of Antennas Ports Buttons LEDs UPnP Security features Security key bits Browser Support Linksys EA2700 Dual Band N600 Router with Gigabit EA2700 10 100 1000 Mbps Gigabit Ethernet 2 4 and 5 GHz 4 2 per band Power Internet and Ethernet 1 4 Reset Wi Fi Protected Setup Power Wi Fi Protected Setup Internet Ethernet 1 4 Supported WEP WPA WPA2 RADIUS Up to 128 bit encryption Internet Explorer 8 or higher Firefox 8 or higher Google Chrome 10 or higher and Safari 5 for Mac or higher Environmental Dimensions Unit Weight Power Certifications Operating Temp Storage Temp Operating Humidity Storage Humidity NOTES Specifications 174 x 190 x 28 mm 6 85 x 7 48 x 1 10 297 7 g 10 5 oz 12V 1A FCC IC CE Wi Fi A B G N 0 to 40 C 32 to 104 F 20 to 60 C 4 to 140 F 10 to 80 relative humidity non condensing 5 to 90 non condensing For regulatory warranty and safety information see the CD that came with your router or go to Linksys com support Specifications are subject to change without notice Maximum performance derived from IEEE Standard 802 11 specifications Actual performance can vary including lower wireless network capacity data
77. st af Siua wage ON ha MoT hise bzi of comrecied desces and ihesen ebehue Biy Mamaniri Tuan Haimenrk Add a Drbe 3 Click the iin the lower right corner of the device PeachFish Online 17 Linksys EA Series Setting Up Basics Information about the device appears on the screen Edit PeachFish Change Device Details Name PeachFish Manufacturer Cisco Systems Inc Model EA4500 IP Address LAN 1 192 168 1 1 MAC Address C0 C1 C0 61 A9 90 4 Click OK How to set up parental controls With your router you can use parental controls to Set the times that Internet access is allowed Block websites that you specify or based on their content Set the above restrictions for specific computers TIP When someone tries to open a blocked website a Cisco Connect login page appears To view the blocked content you must log into your Cisco Connect Cloud account and change the parental control restrictions How to set parental controls To set parental controls 1 Log into Cisco Connect Cloud See How to configure your router on page 11 2 Under Apps click Parental Controls The Parental Controls screen opens Parental Controls f Show mapelan the herman hen pour chidren gel online aed ahal etidi Pay cae owe 3 To turn on parental controls click the Enable parental controls button so that ON is displayed TIP It s not necessary to set parental controls over each com
78. t Mask 255 255 255 0 e FireWire Not Connected e jr rPort Z Router 192 168 100 3 c Take note of the IP address In this example the IP address is 192 168 100 139 Example The above examples show that upstream IP addresses are on the 192 168 100 0 network The 0 indicates the entire network Your upstream network s address may be different The default address of your new Linksys router is 192 168 1 1 In setting up one router behind another you must make sure that the local network on your new router is different than the network of your upstream router In the above example because the default local network on your Linksys router 192 168 1 0 is on a different subnet than the office network s 192 168 100 0 you will be able to place your Linksys router behind the other router 37 Linksys EA Series Setting Up Advanced 2 Connect an Ethernet network cable to a LAN Ethernet port on your Your computers can also use the built in capabilities of your Linksys router upstream network to the yellow Internet port on your router such as parental controls If you need further control over the type of content your employees or family access you can create an account with an Internet CAUTION filtering site such as www opendns com or www bsecure com After you Connect the upstream network to your router s yellow Internet create an account with them use their DNS in place of your ISP s DNS port not one of the b
79. ted Setup enabled devices automatically For more information see How to connect a network device using Wi Fi Protected Setup on page 16 USB port To easily share disk storage with other users on your network or on the Internet connect a USB drive to this port For more information see Using an External Drive on page 41 You can also connect a USB printer and share it across your network For more information see How to connect a USB printer on page 15 Linksys EA Series e Reset button Press and hold this button for 15 seconds until the port lights flash at the same time to reset the router to its factory defaults You can also restore the defaults using the browser based utility For more information see How to restore factory defaults on page 53 e Power port Connect the included AC power adapter to this port CAUTION Use only the adapter that came with your router Port activity indicators Yellow network activity indicator Green connectivity indicator Network or Internet port e Green connectivity indicator On Ethernet ports turns on when a cable connects the port to another Gigabit Ethernet port On the Internet port turns on while connected to a modem e Yellow network activity indicator Flashes to indicate network activity over that port Product Overview Linksys EA Series Setting Up Basics Setting Up Basics How to create a home network What is a networ
80. ternet connection How to associate a router with your Cisco Connect Cloud account e00 08 How to get the most out of your dual band router How to control access to your network 0 How to improve security using the built in firewall How to set up the DHCP server on your router How to set up DHCP reservation How to access your network on the Internet How to clone a MAC address 0 0 eee eee How to connect to your corporate office usinga VPN How to optimize your router for gaming and voice How to enable Voice over IP on your network How to configure UPnP 0 eee ee ee How to use a router as an access point 2222220 How to put your new router behind an existing router To add your router to an existing router or gateway To share an Internet connection To extend your network How to expose a device tothe Internet 21 21 Linksys EA Series Contents Using an External Drive Overview nn 41 How to attach a USB drive oo oo on 41 How to use secured folder access 2 2 oo on 42 How to set up authorized users and shared folders 42 How to access shared folders 43 How to set up your router asa mediaserver 44 How to connect your UPnP device to the media server 45 How to remotely access storage 22222222 46 Port Forwarding and Port Triggering How to set up portforwarding
81. that your modem is connected to power and is turned on If it has a power switch make sure that it is set to the ON or I position 3 If your Internet service is cable verify that the cable modem s CABLE port is connected to the coaxial cable provided by your ISP Or if your Internet service is DSL make sure that the DSL phone line is connected to the modems DSL port 4 If your computer was previously connected to your modem with a USB cable disconnect the USB cable 5 Run the Setup program again on the router s CD Cannot access your router message If you cannot access your router because your computer is not connected to your network follow these troubleshooting steps To access your router you must be connected to your own network If you currently have wireless Internet access the problem may be that you have accidentally connected to a different wireless network To fix the problem on Windows computers 1 On your Windows desktop click or right click the wireless icon in the system tray Windows XP Windows 7 2 Click View Available Wireless Networks A list of available networks appears Disable Status Repair View Available Wireless Networks Change Windows Firewall settings Open Network Connections 58 Linksys EA Series 3 Click your own network name then click Connect In the example below the computer was connected to another wireless network named JimsRouter The name of the Linksys
82. their networks to enable employees to work from remote offices or while traveling Most corporate VPNs use the Internet to provide connectivity between remote employees and the corporate network For a typical VPN the corporation installs a VPN gateway on their corporate network Employees authorized to work remotely connect to the VPN gateway through the Internet using VPN software and security methods provided by their employers Robust security and authentication schemes ensure a secure connection and access by only authorized users The default VPN settings in your router have been configured to pass through allow the most common types of VPN protocols so usually no changes are needed To change your VPN passthrough settings 1 Log into Cisco Connect Cloud See How to configure your router on page 11 2 Under Router Settings click Security The Security page opens to the Firewall tab security ia An Ce N ge DMZ Ane and Gaming Firewall Internet fiters af Enalb lmi af Filter anni un inter menden Wi Enabled Fiher muknas MAT smira VPN Passthrough Filter den Per 133 Enabled Enabiai Enabled 31 Linksys EA Series Setting Up Advanced 3 Enable each setting that you want to change e IPSec Passthrough PSec Internet Protocol Security is a suite of protocols used to implement secure exchange of packets at the IP layer The VPN clients on the local network can establish an IPSec VPN tunnel t
83. throughput rate range and coverage Performance depends on many factors conditions and variables including distance from the access point volume of network traffic building materials and construction operating system used mix of wireless products used interference and other adverse conditions 62 Linksys EA3500 Linksys EA3500 Model Name Description Model Number Switch Port Speed Radio Frequency of Antennas Ports Buttons LEDs UPnP Security features Security key bits Storage File System Support Browser Support Linksys EA3500 Dual Band N750 Router with Gigabit and USB EA3500 10 100 1000 Mbps Gigabit Ethernet 2 4 and 5 GHz 6 3 per band Internet Ethernet 1 4 USB Power Reset Wi Fi Protected Setup Power Internet Ethernet 1 4 Supported WEP WPA WPA2 RADIUS Up to 128 bit encryption FAT and NTFS and HFS Internet Explorer 8 or higher Firefox 8 or higher Google Chrome 10 or higher and Safari 5 for Mac or higher Operating Humidity Storage Humidity Specifications Environmental Dimensions 6 69 x 0 98 x 7 48 170 x 25 x 190 mm Unit Weight 11 5 oz 326 g Power 12V 2A Certifications FCC IC CE Wi Fi A B G N Windows 7 Operating Temp 32 to 95 F 0 to 35 C Storage Temp 4 to 140 F 20 to 60 C 10 to 80 relative humidity non condensing 5 to 90 non condensing NOTES For regulatory warranty and safety information see the CD that came w
84. til you reconnect them using the new network name and password To change your router s name and password 1 Log into Cisco Connect Cloud See How to configure your router on page 11 2 Under Router Settings click Wireless Wireless low and Change router sefings 3 Click the Wireless tab then click Edit Network name SSID PeachFish Password abcde1 345 To change the network name type a new name in the Network name SSID box To change the network password type a new password in the Password box 4 Click OK to apply your changes TIP If you have a dual band router each band 2 4 GHz and the 5 GHz can have a separate network name and password How to change your router s local access password Your router s local access password was set when you ran the router s setup software but you can change it at any time You need the router password to change router settings when you don t have an Internet connection When you do have an Internet connection log into your Cisco Connect Cloud account by following the directions under How to connect to Cisco Connect Cloud on page 11 To change your router s local access password 1 Log into Cisco Connect Cloud See How to configure your router on page 11 2 Click Connectivity under Router Settings 3 Click the Basic tab 4 Under Router Password type the new password then click OK Connectivity 13 Linksys EA Series Se
85. to download If Setup did not complete you can try the following and install Service Pack 3 before installing your router e Press and hold the Reset button on your router with a paperclip or pin for about 15 seconds until the power indicator flashes then run the TIP Setup program again on the router s CD To temporarily connect to the Internet and download the required Service Pack you can use the included Ethernet cable to connect your computer directly to your modem To install Service Pack 3 1 Connect to the Microsoft Update website update microsoft com windowsupdate 2 Follow the instructions on the website or contact Microsoft if you need further help 3 After downloading and installing Service Pack 3 run the Setup program on your router s CD ATV Your router s appearance may vary 57 Linksys EA Series Your Internet cable is not plugged in message If you get a Your Internet cable is not plugged in message when trying to set up your router follow these troubleshooting steps To fix the problem 1 Make sure that an Ethernet or Internet cable or a cable like the one supplied with your router is securely connected to the yellow Internet port on the back of the router and to the appropriate port on your modem This port on the modem is usually labeled Ethernet but may be named Internet or WAN Back view of cable modem Back view of DSL modem Troubleshooting 2 Make sure
86. ts Parental controls Limit access time and websites with parental controls IPv6 enabled Supports the latest Internet protocol technology to future proof your network Linksys EA Series Back view Power port Internet port Power indicator Ethernet ports Wi Fi Protected Setup button Ethernet ports Connect Ethernet cables also called network cables to these Gigabit Ethernet 10 100 1000 ports color coded blue and to wired Ethernet network devices on your network NOTE For best performance use CAT5E or higher rated cables on the Ethernet ports Internet port Connect an Ethernet cable also called a network or Internet cable to this port color coded yellow and to your modem Wi Fi Protected Setup button Press this button to easily configure wireless security on Wi Fi Protected Setup enabled network devices For more information see How to connect a network device using Wi Fi Protected Setup on page 16 Power indicator Stays on steadily while power is connected and following a successful Wi Fi Protected Setup connection Flashes slowly during bootup firmware upgrades factory reset and Wi Fi Protected Setup Flashes quickly when there is a Wi Fi Protected Setup error Power port Connect the included AC power adapter to this port CAUTION Use only the adapter that came with your router Product Overview Port activity indicator Yellow network activity indicator Green
87. tting Up Basics How to change your router s time zone Your router s time zone should be set to your local time zone To set your router s time zone 1 Log into Cisco Connect Cloud See How to configure your router on page 11 2 Click Connectivity under Router Settings 3 Click the Basic tab then select your time zone in the Time Zone drop down list and click OK Connectivity ee and hange mus teang How to test your Internet connection speed NOTE To run the speed test you must be accessing the Internet by using the router you are testing You cannot run the speed test remotely To test your Internet connection speed 1 Log into Cisco Connect Cloud See How to configure your router on page 11 2 Click Speed Test under Apps The Speed Test screen opens 14 Linksys EA Series NOTE Internet connection speeds are determined by a variety of factors including ISP account type local and worldwide Internet traffic and number of devices in your home that are sharing the Internet connection 4 Click Restart Test to run it again and click Show History to display the results of past tests Showing most recent results Q 72 Date J Download P Upload 06 01 2012 10 45 am 25 08 Mbps 5 66 Mbps 06 01 2012 10 40 am 19 74 Mbps 5 83 Mbps 05 31 2012 02 32 pm 34 20 Mbps 6 12 Mbps How to connect devices to your network Your Linksys router is the nerve center of your home network Y
88. umidity Storage Humidity FCC IC CE Wi Fi a b g n Windows 7 DLNA 32 to 104 F 0 to 40 C 4 to 140 F 20 to 60 C 10 to 80 relative humidity non condensing 5 to 90 non condensing NOTES For regulatory warranty and safety information see the CD that came with your router or go to Linksys com support Specifications are subject to change without notice Maximum performance derived from IEEE Standard 802 11 specifications Actual performance can vary including lower wireless network capacity data throughput rate range and coverage Performance depends on many factors conditions and variables including distance from the access point volume of network traffic building materials and construction operating system used mix of wireless products used interference and other adverse conditions 64 Visit linksys com support for award winning 24 7 technical support Apafi CISCO Cisco the Cisco logo and Linksys are trademarks or registered trademarks of Cisco and or its affiliates in the United States and other countries A listing of Cisco s trademarks can be found at www cisco com go trademarks All other trademarks mentioned in this document are the property of their respective owners 2012 Cisco and or its affiliates All rights reserved 3425 00125A 120625MS
89. urces on your local network To prevent unauthorized users from using your Internet access your guest network requires that a password be entered for Internet access The guest network is enabled by default Firestone Enter the Guest Password for Internet Access Local Network a BEE Guest Network A Local Access and Guest Access Diagram Your wireless network s guest network and password were set when you ran the router s setup software but you can change them at any time 19 Linksys EA Series To set up guest access to your network 1 2 Log into Cisco Connect Cloud See How to configure your router on page 11 Under Apps click Guest Access Your guest network which was set up during your router installation is displayed 2 Guest Access Bnonmi pe onthe homepage Gubi porast aioe vides fp Connect to pour nee guest Neier and access Me inlet wiht gaing 20008 60 yaur Cer computes of pariona data Alera Quest accanE T Edi Gussi Asiwe name and passwort Toturn guest access on or off click the Allow guest access button The guest network name is based on your 2 4 GHz network name and is automatically generated To change the guest network password click in the box next to Guest network password then type the new password Tochange the number of simultaneous guest network users you want to allow click the drop down box under Total guests allowed th
90. with port 6889 49 Linksys EA Series To set up port range forwarding 1 Log into Cisco Connect Cloud See How to configure your router on page 11 Set up a DHCP reservation for the IP address of the computer on which you installed the software See How to set up the DHCP server on your router on page 28 In this example the IP address of the desktop computer with BitTorrent installed is 192 168 1 140 3 Under Router Settings click Security Click the Apps and Gaming tab 5 Click Port Range Forwarding The Port Range Forwarding screen opens Security Wa and chang rie enge Appi and Gaig Aii a eee Pond Hange Powering 7 Inthe Application name field enter a descriptive name 8 Inthe Start End Port fields enter the range or ports In this example 10 the range is 6881 to 6889 Aida nos Pur Hange Hormanden j Bit oneni Desktop Select TCP as the protocol In the To IP Address field enter the last 3 digits of the IP address of the device running the software The rest of the IP address fields already completed In this example you would enter 140 Port Forwarding and Port Triggering 11 Select Enabled then click Save If you don t want to use port range forwarding but want to keep the information in the table unselect the checkbox TIPS To use software like BitTorrent on multiple computers on your network create additional entries with a unique ran
91. your modem is working Your ISP can help you set up your modem and verify that it s working correctly Set up your router See How to install your router on page 10 4 To connect a computer or other network device to the network see How to connect a computer to your network on page 15 and How to connect other devices on page 16 Where to find more help In addition to this User Guide you can find help at these locations e Linksys com support documentation downloads FAQs technical support live chat forums e Cisco Connect Cloud help connect to Cisco Connect Cloud then click Help at the top of the screen Help Using Cisco Connect Cloud ee Categeres Linksys EA Series How to install your router The easiest and fastest way to install your router is to run the Setup software on the CD that came with your router or download it from the router s support site at Linksys com support Setup shows you how to connect your router to your home network step by step NOTE If you lose your setup CD you can download the software from Linksys com support To install your router 1 Insert the CD into your CD or DVD drive Setup opens If your Setup CD is not available download the Setup program from Linksys com support 2 Click Set up your Linksys Router If you do not see this e For Windows click Start Computer then double click the CD drive and the Setup icon e For Mac double

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