Cisco Systems CHAPTER OL-10041-01 User's Manual
Contents
1. amp Note Using SNMP trap notification is different from forwarding raw traps to another server before they have been processed by Operations Manager For information about the raw traps that Operations Manager can forward see Appendix B Pass Through SNMP Unidentified Traps E Mail Notifications Operations Manager generates e mail messages containing information about the alert and the events that caused it CISCO EPM NOTIFICATION MIB defines the message which is included in the e mail in text format When you create an e mail subscription you can choose whether to include the subject line only or the complete e mail message User Guide for Cisco Unified Operations Manager oL 10041 01 EN Chapter 14 Using Notifications HZ Configuring Event Sets Syslog Notifications Operations Manager generates syslog messages that can be forwarded to syslog daemons on remote systems amp Note Syslog messages cannot exceed 1024 bytes If the syslog message exceeds this limit it will be truncated to 1024 bytes Which Systems and Users Can Notify When you configure a notification group you must specify recipients for each type of notification e SNMP trap Send SNMP traps to a port number on which the host can receive traps Operations Manager defaults to sending SNMP traps to the port 162 However you can specify a different port e E Mail Send e mail to one or more addresses e Syslog Send2. e Cisco 1040 Sensor Down Note For more information about these events see Events Processed page D 1 Cause check boxes Select any e Jitter e Latency Click Next The Destination Edit Qov Criteria page appears Edit the information on this page as described in the following table GUI Element Description Action Always Active check box Schedules the notification group to always be active Active From To fields Select the hours of the day during which you want this subscription to be active e From HH MM Select hour and minute that the subscription becomes active e To HH MM Select the last hour and minute during which the subscription is active By default the values are from 00 00 to 00 00 and the subscription is active for 24 hours Note Use this field for example to send e mail notifications to a pager during one shift and not during another Include Link to Notification Details check box Select to include URLs in the notification from which users can directly open the relevant page in Operations Manager for more information Deselect to omit URLs from notifications OL 10041 01 User Guide for Cisco Unified Operations Manager gg Chapter 14 Using Notifications WE Configuring Notifications GUI Element Description Action Subscription Type radio Select one at a time to enter data for each subscription type that you want buttons to include in
3. Deselect to send a fully detailed e mail message default Syslog Subscription Type fields User Guide for Cisco Unified Operations Manager za OL 10041 01 Chapter 14 Using Notifications Step 6 Step7 Configuring Notifications W GUI Element Description Action Facility list Select a facility from the list the default is Local Use 0 The Facility field and the event alert severity are used for the PRI portion of the syslog message as follows Facility 8 Severity Event alert severity values are as follows e Critical 2 e Warning 4 e Informational 6 Location field Optional Enter location information up to 29 characters This information will be populated in the syslog message Hostname editable Enter an IP address or DNS name for the host column Port editable column Enter a port number on which the syslog daemon is listening If the port number is left unspecified empty the port defaults to 514 Note The syslog daemon on the remote system hostname must be configured to listen on a specified port Comments editable Optional A comment column Click Next The Notification Group Summary page appears displaying all information entered on the previous page Click Finish The notification information is saved Adding and Editing Service Quality Notification Groups amp This section describes the procedures for adding or editing a service quality notificati
4. 14 19 e Where Customized Event Severity Is Displayed page 14 20 e Customizing Event Description and Severity page 14 20 e Restoring Default Event Descriptions and Severities page 14 21 Where Customized Event Descriptions Are Displayed When you customize an event description the new description is reflected in all notifications e mail SNMP traps and syslog and on all user interfaces For example customized event descriptions are displayed on the Alert Details page and in Alert History and Event History reports User Guide for Cisco Unified Operations Manager oL 10041 01 14 19 Chapter 14 Using Notifications W Customizing Events Where Customized Event Severity Is Displayed When you customize event severity it is reflected in all notifications e mail SNMP traps and syslog Operations Manager uses only the event severity levels in the following table Table 14 3 Event Severity Levels and Values that Operations Manager Uses Value that Value That Operations Manager Writes to Operations Manager Notifications Severity Level Defines E Mail and SNMP Traps Syslog Messages Critical 0 0 2 Warning 1 1 4 Informational 2 2 6 You can specify a customized event severity level between 0 and 7 When generating traps the severity level you specify for the event is stored in the CISCO EPM NOTIFICATION MIB and is sent in all notifications amp Note When you customize event severity Operati
5. an editable field However you do not need to enter any changes to column restore the default description Current Severity column This is an editable field However you do not need to select a value to restore the default severity Note For default event severity levels locate the event in Events Processed page D 1 Step2 Select the check box for all events or select multiple check boxes for the events that you want to restore to default description and severity Step3 Click Restore Default Description Step4 Apply your changes by clicking Yes when the confirmation window appears For additional information please see the following topics e Getting Alert and Event Details page 3 9 e Events Processed page D 1 User Guide for Cisco Unified Operations Manager ra OL 10041 01
6. 18 e Resuming a Notification page 14 19 Figure 14 1 shows an example of the Notification Groups page User Guide for Cisco Unified Operations Manager oL 10041 01 m Chapter 14 Using Notifications HI Configuring Notifications Figure 14 1 Notification Groups page i d Cisco Systems CiscoWorks Logout Help About Cisco Unified Operations Manager Monitoring Dashboard Diagnostics Reports Notifications Devices Administration Event Sets Notification Criteria Event Customization You Are Here Notifications gt Notification Criteria Events gt Fier Showing 1 records MGCP Gateways 78XX Media 1 7 test Servers Cisco IP Telephony All_Events Email Jim 10 00 AM 02 00 AM Active Applications CallManagers Swit 141950 Table 14 2 describes the fields in the Group Administration and Configuration page Table 14 2 Fields on the Notification Groups Page GUI Element Description Action Check box Select one check box to edit or delete a notification column Name column Notification group name Devices Device The devices or device groups that are configured for the Groups notification Events The event sets that cause the notification to be sent Destinations The type of notification that will be sent e mail SNMP trap or syslog message and the hostnames and e mail recipients it will be sent to Note The information shown in the de
7. CHAPTER Using Notifications Cisco Unified Operations Manager Operations Manager generates alerts in response to events that occur in the IP Telephony environment and the IP fabric You can view alerts on Operations Manager dashboards such as the Alerts and Events display In addition you can configure notifications to forward information about alerts and events to SNMP trap daemons on other hosts syslog daemons and users The following topics explain notifications concepts and provide procedures for managing notifications e Understanding Notifications page 14 1 e Configuring Event Sets page 14 4 e Configuring Notifications page 14 7 e Customizing Events page 14 19 Understanding Notifications amp Note This topic describes how Operations Manager determines when to send a notification and introduces the concepts that you need to be familiar with to configure notifications Notifications monitor events on device roles not on device components For a list of supported events and the device roles on which they can occur see Appendix D Events Processed What Causes Operations Manager to Send Notifications For each alert or event Operations Manager compares the event devices severity and state against the configured notification groups and sends a notification when there is a match Matches can be determined by user configured event sets and notification criteria The procedure for configuring notification
8. Next Trap Subscription Type fields Hostname editable Enter an IP address or DNS name for the host column Port editable column Enter a port number on which the host can receive traps If the port number is left unspecified empty the port defaults to 162 Comments editable Optional Enter a comment column E Mail Subscription Type fields SMTP Server field Enter a fully qualified DNS name or IP address for a Simple Mail Transfer Protocol SMTP server The name of the default SMTP server might already be displayed Note To select from any nondefault SMTP servers in use by existing subscriptions click the SMTP Servers button Note For instructions on how to configure a default SMTP server see the Setting System Wide Parameters Using System Preferences page 19 12 Sender Address field Enter the e mail address that notifications should be sent from If the sender s e mail service is hosted on the SMTP server specified you need enter only the username You do not need to enter the domain name Recipient Address es Enter one or more e mail addresses that notifications should be sent to field separating multiple addresses with either a comma or a semicolon If a recipient s e mail service is hosted on the SMTP server specified you need to enter only the username You do not need to enter the domain name Subject Only check box Select to include only the subject in the e mail message
9. Notification criterion A named set of reasons to generate a notification e Notification type The type of notification to send SNMP trap e mail and syslog e Notification recipients Hostnames and ports for system that listen for SNMP traps or syslog messages or e mail addresses e Daily subscription activity period The hours during which Operations Manager should use this subscription while monitoring the alerts and events for which to send notifications What Are Notification Criteria Notification criteria define what you want to monitor for the purpose of sending notifications A notification criterion is a user defined named set of devices or phones and alerts and events of a particular severity and status You must specify notification criteria to configure a notification group Operations Manager supports two types of notification criteria e Device Based Criteria Includes the following Devices The devices or device groups that you want to monitor Event sets Optional One or more groups of events that you want to monitor See How Can I Limit Notifications to Those for Specific Events page 14 4 Alert severity and status One or more alert severity levels and status Event severity and status One or more event severity levels and status amp Note You can also customize the names and severity of the device based events displayed by Notifications See Customizing Events page 14 19 Use
10. cipient Address es Enter one or more e mail addresses that notifications should be sent to field separating multiple addresses with either a comma or a semicolon If a recipient s e mail service is hosted on the SMTP server specified you need to enter only the username You do not need to enter the domain name Subject Only check box Select to include only the subject in the e mail message Deselect to send a fully detailed e mail message default Syslog Subscription Type fields User Guide for Cisco Unified Operations Manager za OL 10041 01 Chapter 14 Using Notifications Configuring Notifications Hi GUI Element Description Action Facility list Select a facility from the list the default is Local Use 0 The Facility field and the event alert severity are used for the PRI portion of the syslog message as follows Facility 8 Severity Event alert severity values are as follows e Critical 2 e Warning 4 e Informational 6 Location field Optional Enter location information up to 29 characters This information will be populated in the syslog message Hostname editable Enter an IP address or DNS name for the host column Port editable column Enter a port number on which the syslog daemon is listening If the port number is left unspecified empty the port defaults to 514 Note The syslog daemon on the remote system hostname must be configured to listen on a specified p
11. confirmation dialog box appears Step7 Click Yes to confirm User Guide for Cisco Unified Operations Manager za OL 10041 01 Chapter 14 Using Notifications Customizing Events W Resuming a Notification You can resume a notification when its status is Suspended After resuming a notification it will go into either active or inactive state depending on the time at which the notification group is resumed and the time of day settings for that notification group Resuming a notification group does not override its time of day settings The group will resume to operate as it did before suspension Note You can resume a notification group only after it has been suspended it is in the Suspended state You cannot resume a notification group during its inactive time it is in the Inactive state even if the Resume button is enabled Use this procedure to resume a suspended notification of any type e mail SNMP trap or syslog Step1 Select Notifications gt Notification Criteria The Notification Group page appears Select the check box next to each notification group that you want to resume Step2 Click Resume A confirmation dialog box appears Step3 Click Yes to confirm Customizing Events You can customize event description and event severity for any event that is displayed in Operations Manager Customizing events is described in the following sections e Where Customized Event Descriptions Are Displayed page
12. criteria is described in Configuring Notifications page 14 7 Operations Manager assigns one severity to each alert or event and changes the state of an alert or event over time responding to user input and changes on the device Table 14 1 on page 14 2 lists values for severity and explains how the state of an alert or event changes over time Note You can change event names to names that are more meaningful to you You can also change the event severity sent in notifications from the Operations Manager default value to a user defined value See Customizing Events page 14 19 OL 10041 01 User Guide for Cisco Unified Operations Manager j Chapter 14 Using Notifications HZ Understanding Notifications Table 14 1 Alert and Event Severity and Status Operations Manager categorizes alerts and events by severity and status Severity Critical Warning Informational Status Active The alert or event is live Acknowledged A user has manually acknowledged the alert A user can acknowledge only active alerts or events Cleared tThe alert or event is no longer active Note Alerts or events that have been cleared either expire or if associated with a suspended device remain in Operations Manager until a user resumes or deletes the device What Are Notification Groups A notification group is a user defined set of rules for generating and sending notifications A notification group includes e
13. ion User supplied description e Selected Events List of events in the event set For additional information please see the following topic e Events Processed page D 1 Deleting an Event Set Step 1 Select Notifications gt Event Sets The Event Set page appears displaying the information in the following table User Guide for Cisco Unified Operations Manager Mise OL 10041 01 Chapter 14 Using Notifications Configuring Notifications Hi GUI Element Description Event Set column Event set name Description column Event set description Step2 Select the check box next to each event set that you want to delete Step3 Click Delete A confirmation dialog box appears Step4 Click Yes to confirm For additional information please see the following topic e Events Processed page D 1 Configuring Notifications The Notification Groups page is where notification management activities take place To open the Notification Groups page select Notifications gt Notification Criteria These topics explain the activities you can perform from the Notification Groups page e Adding and Editing Device Notification Groups page 14 10 e Adding and Editing Service Quality Notification Groups page 14 13 e Cloning a Notification Group page 14 17 e Viewing Notification Group Configuration Details page 14 18 e Deleting Device or Service Quality Notification Groups page 14 18 e Suspending a Notification page 14
14. ion e Notification Name e Notification Group Details Alert event and device type information e Destination Details Trap e mail or syslog destination information Deleting Device or Service Quality Notification Groups Step 1 Select Notifications gt Notification Criteria The Notification Groups page appears Step2 Select the check box next to each notification group that you want to delete Step3 Click Delete A confirmation dialog box appears Step4 Click Yes to confirm Suspending a Notification After you suspend a notification Operations Manager stops using it until you resume it see Resuming a Notification page 14 19 You can suspend a subscription and resume it at any time You can also schedule a period during the day when you want a notification to be active For more information see Adding and Editing Device Notification Groups page 14 10 Note After suspending a notification the suspend button may still appear enabled You cannot suspend an already suspended notification Clicking the Suspend button will have no effect on the notification You should use the Notification Groups page to determine the status of a notification Use this procedure to suspend any type of notification e mail SNMP trap or syslog Step5 Select Notifications gt Notification Criteria The Notifications Group page appears Select the check box next to each notification group that you want to suspend Step6 Click Suspend A
15. iption Step2 Do one of the following a Click Add b Select a check box for an event set and click Edit Depending on your selection the Add Event Set or Edit Event Set page appears Step3 Edit the information on the page described in the following table User Guide for Cisco Unified Operations Manager oL 10041 01 g ias Chapter 14 Using Notifications WE Configuring Event Sets GUI Element Description Action Event Set Name field Event set name Enter or edit the event set name Event Set Description field Event set description Optional Enter a description Events table Number column Numbers events serially from one Check box column Select to add an event to the event set Deselect to remove the event from the event set Event column Event description Step4 Click OK to save your changes For additional information please see the following topic e Viewing an Event Set page 14 6 e Events Processed page D 1 Viewing an Event Set Step 1 Select Notifications gt Event Sets The Event Set page appears displaying the information in the following table GUI Element Description Action Event Set column Event set name Description column Event set description Step2 Select the check box for an event set and click View The Event Set Summary dialog box appears displaying the following information e Event Set Name User supplied name e Event Set Descript
16. lumn Event set description Add button Click to add an event set See Adding and Editing an Event Set page 14 5 Edit button Click to edit an event set See Adding and Editing an Event Set page 14 5 Delete button Click to delete an event set View button Click to view an event set See Viewing an Event Set page 14 6 You can use event sets to e Limit the number of events that Operations Manager notification monitors When you do not use event sets Operations Manager notification monitors all events to determine whether to send a notification e Aggregate the notifications that you want to send to different destinations For example you can create separate event sets for each of the following purposes Limit the amount of e mail notification sent to specific individuals or departments to only those for certain events Write all occurrences of particular events to syslog Send SNMP traps when certain events occur When you create device based notification criteria you must include an event set as one of the criteria The default event set All_Events includes all events For additional information please see the following topic e Events Processed page D 1 Adding and Editing an Event Set Step1 Select Notifications gt Event Sets The Event Set page appears displaying the information in the following table GUI Element Description Action Event Set column Event set name Description column Event set descr
17. lways be active Active From To fields Select the hours of the day during which you want this notification group to be active e From HH MM Select hour and minute that the subscription becomes active e To HH MM Select the last hour and minute during which the subscription is active By default the values are from 00 00 to 00 00 and the subscription is active for 24 hours Note Use this field for example to send e mail notifications to a pager during one shift and not during another Include Link to Notification Details check box Select to include URLs in the notification from which users can directly open the relevant page in Operations Manager for more information Deselect to omit URLs from notifications oL 10041 01 User Guide for Cisco Unified Operations Manager gg Chapter 14 Using Notifications WE Configuring Notifications GUI Element Description Action Subscription Type radio Select one at a time to enter data for each subscription type that you want buttons to include in this subscription e Trap Enter data in the Trap Subscription Type fields page 14 12 e E Mail Enter data in the E Mail Subscription Type fields page 14 12 e Syslog Enter data in the Syslog Subscription Type fields page 14 12 Note Operations Manager does not save the data you enter until you click Finish on the Subscription Summary page To go to the Subscription Summary page click
18. on group Note Step 1 Step 2 You can use existing notification groups as templates for creating new notification groups For procedures see Cloning a Notification Group page 14 17 Select Notifications gt Notification Criteria Do one of the following e To add a new group click Add gt Service Quality Based Criterion e To edit an existing group select the check box next to a service quality notification group and click Edit Depending on your selection the Add Service Quality Based Criterion page or Edit Service Quality Based Criterion page appears OL 10041 01 User Guide for Cisco Unified Operations Manager j Chapter 14 Using Notifications WE Configuring Notifications Step 3 Edit the information on the page described in the following table GUI Element Description Action Notification Criterion field Enter a name for the notification criterion Destination fields Optional To generate notifications for alerts and events on call destinations do the following 1 Select an operator Is Exactly Contains Begins With Any 2 Enter an appropriate value Phone extension or IP address for an endpoint such as a voice gateway or a phone Source fields Optional To generate notifications for alerts and events on call sources do the following 1 Select an operator Is Exactly Contains Begins With Any 2 Enter an appropriate value Phone extension or IP add
19. ons Manager continues to process the event based on its default severity Also severity levels 3 through 7 are undefined in Operations Manager You can quickly and easily restore the default name and severity for any and all events Customizing Event Description and Severity S Note Default event names are displayed on the Event Customization page For default event severity locate the event in Events Processed page D 1 Step 1 Select Notifications gt Event Customization The Event Customization page appears displaying the information shown in the following table GUI Element Description Action Number column Numbers events serially from one Check box column Select to customize an event Event Code column Code number for the event This number cannot be changed and is used to map default names to customized names Default Description Default description for the event This description is not editable column User Guide for Cisco Unified Operations Manager P1420 OL 10041 01 Chapter 14 Using Notifications GUI Element Customizing Events W Description Action Current Description column This is an editable field For more information see Where Customized Event Descriptions Are Displayed page 14 19 Current Severity column Select a severity for the event For more information see Where Customized Event Severity Is Displayed page 14 20 Note For default event seve
20. ort Comments editable Optional A comment column Step6 Click Next The Notification Group Summary page appears displaying all information entered on the previous page Step7 Click Finish The notification information is saved Cloning a Notification Group You can use existing notification groups as templates for creating new notification groups Step1 Select Notifications gt Notification Criteria The Notification Groups page appears Step2 Select the check box next to the notification group that you want to use as the base for your new notification group Step3 Click Clone Depending on your selection the Clone Device Based Criterion page or the Clone Service Quality Based Criterion page appears The rest of the procedures for cloning a notification group are the same as when a notification group is edited For further instructions see the following e Adding and Editing Device Notification Groups page 14 10 e Adding and Editing Service Quality Notification Groups page 14 13 User Guide for Cisco Unified Operations Manager oL 10041 01 g 1417 Chapter 14 Using Notifications WE Configuring Notifications Viewing Notification Group Configuration Details Step1 Select Notifications gt Notification Criteria The Notification Groups page appears Step2 Select the check box next to a notification group Step3 Click View The Notification Group Summary page appears displaying the following informat
21. r Guide for Cisco Unified Operations Manager ma OL 10041 01 Chapter 14 Using Notifications Understanding Notifications W e Service Quality Based Criteria Includes the following Phones endpoints or probes Phones call endpoints or probes that you want to monitor Alert severity and status One or more alert severity levels and status Event severity and status One or more event severity levels and status D Note You cannot customize the names and severity of the Service Quality based events displayed by Notifications Service Quality based criteria are useful when you have purchased a license for Service Monitor and configured Operations Manager as a trap receiver on Service Monitor Service Quality based criteria do not include events sets For additional information please see the following topics e Configuring Event Sets page 14 4 e Configuring Notifications page 14 7 What Types of Notifications Can Send Operations Manager provides three types of notification SNMP trap e mail and syslog When you configure a notification group you specify one or more types of notification to send and you must also specify recipients for each type of notification SNMP Trap Notifications Operations Manager generates traps with information about the alert and the events that caused it CISCO EPM NOTIFICATION MIB defines the trap message format For more information see Appendix C Notification MIB
22. r Service Monitor Clone button Starts the process of adding a notification group using a current notification group as a template See Cloning a Notification Group page 14 17 Edit button Click to edit a notification criterion See Adding and Editing Device Notification Groups page 14 10 and Adding and Editing Service Quality Notification Groups page 14 13 View button Displays the Notification Group Summary page where the configuration information for a notification group is displayed Suspend button e Temporarily stops sending notifications to a host e Temporarily stops sending notifications about a device group Note Overrides scheduled notification s run time See Suspending a Notification page 14 18 Resume button e Start sending notifications to a host again e Start sending notifications about a device group using a previously suspended notification See Resuming a Notification page 14 19 Delete button Click to delete a notification group See Deleting Device or Service Quality Notification Groups page 14 18 OL 10041 01 User Guide for Cisco Unified Operations Manager gg Chapter 14 Using Notifications WE Configuring Notifications Adding and Editing Device Notification Groups This section describes the procedures for adding or editing a device notification group amp Note You can use existing notification groups as templates for creating ne
23. ress for a voice gateway or a phone Cisco 1040 ID fields Optional To generate notifications for alerts and events on particular Cisco 1040s do the following 1 Select an operator Is Exactly Contains Begins With Any 2 Enter the ID for a Cisco 1040 These typically start with a letter followed by 3 digits for example A 00 Phone Model list Optional To generate notifications for alerts and events on particular phone models enter a comma separated list of Cisco IP phone models or select them from a list 1 Click the icon to open a selector 2 Select a phone model from the list To select more than one phone model hold down Ctrl while selecting 3 Click OK Alert Severity check boxes Select any e Critical e Warning e Informational Alert Status check boxes Select any e Active e Cleared Event Severity check boxes Select any e Critical e Warning e Informational mi User Guide for Cisco Unified Operations Manager OL 10041 01 Chapter 14 Using Notifications Step 4 Step 5 GUI Element Configuring Notifications Description Action Event Status check boxes Select any e Active e Cleared For more information about event status see Using the Service Quality Alert Details Display page 4 7 Event Description check boxes Select any e Service Quality Issue e Critical Service Quality Issue e Multiple Service Quality Issues
24. rity levels locate the event in Events Processed page D 1 Step2 For each event that you want to customize a Select the check box b Enter any changes in the following fields e New Description Enter a new description e New Severity Select a new severity level from 0 to 7 Step3 Click OK to save your changes and apply them For additional information please see the following topics e Getting Alert and Event Details page 3 9 e Events Processed page D 1 Restoring Default Event Descriptions and Severities Step1 Select Notifications gt Event Customization The Notification Customization page appears displaying the information shown in the following table GUI Element Description Action Number column Numbers events serially from one Check box column Select e The topmost check box to restore default description and severity to all events e One or more check boxes in rows with events that you want restored to default description and default severity Event Code column Code number for the event This number cannot be changed and is used to map default names to customized names Default Description column Default description for the event This description is not editable OL 10041 01 User Guide for Cisco Unified Operations Manager j Chapter 14 Using Notifications W Customizing Events GUI Element Description Action Current Description This is
25. stination box is limited If the information exceeds the limit an ellipses is displayed The complete information will be shown in the tool tip Operating The hours of the day during which the subscription is active Interval User Guide for Cisco Unified Operations Manager mias W OL 10041 01 Chapter 14 Using Notifications Configuring Notifications Table 14 2 Fields on the Notification Groups Page continued GUI Element Description Action Status The notification group status can be any of the following e Active Operations Manager is using the notification group while monitoring alerts to determine when to send a notification e Suspended The notification has been manually suspended Operations Manager will not use the notification group unless you resume it e Inactive During a period of the day when the notification group is not scheduled to be active Filter drop down Enables you to filter what is displayed on the Notifications menu Filter Group page button Add gt Click to add a device notification group See Adding and Device Based Criterion button Editing Device Notification Groups page 14 10 Add gt Service Quality Based Criterion button Click to add a Service Quality notification group See Adding and Editing Service Quality Notification Groups page 14 13 Note A Service Quality based criterion is useful only if you have purchased a license fo
26. syslog messages to a remote system on which the syslog daemon is configured to listen on a specified port Operations Manager defaults to sending syslog messages to port 514 However you can specify a different port How Can Limit Notifications to Those for Specific Events In some cases you might want to send notifications for only a subset of the events that Operations Manager monitors You can set the events that are of interest to you when you define the notification criterion e Specify an event set for a device based notification criterion You can create as many events sets as you would like e Select the events that you want Operations Manager to monitor for Service Quality based notification criteria There are few Service Quality based events and you can select among them when you add or edit Service Quality based notification criteria Configuring Event Sets Event sets enable you to group the events the you want Operations Manager to monitor for the purpose of sending notifications Step 1 Select Notifications gt Event Sets The Event Set page appears The Event Set page displays the following information User Guide for Cisco Unified Operations Manager Piss OL 10041 01 Chapter 14 Using Notifications Configuring Event Sets W GUI Element Description Action Check Box column Select one check box to edit delete or view an event set Event Set column Event set name Description co
27. t blank e In SNMP trap notifications it is displayed as follows Customer Revision Alert Severity check Select none one or more of the following PORES e Critical e Warning e Informational Alert Status check boxes Select none one or more of the following e Active e Acknowledged e Cleared User Guide for Cisco Unified Operations Manager cau OL 10041 01 Chapter 14 Using Notifications Step 4 Step 5 GUI Element Configuring Notifications Description Action Event Set Type list box Select one Event Severity check boxes Select none one or more of the following e Critical e Warning e Informational Event Status check boxes Select none one or more of the following e Active e Acknowledged e Cleared Include updates to group membership check box When selected if devices are added to or deleted from Operations Manager the devices are also added to or deleted from the notification criterion This happens when the notification criterion includes a device group that the devices belong to Deselect to maintain a static list of devices for any device groups included in the notifications criterion Click Next The Destination Edit Device Criteria page appears Edit the information on this page as described in the following table GUI Element Description Action Always Active check box Schedules the notification group to a
28. this subscription e Trap Enter data in the Trap Subscription Type fields page 14 16 e E Mail Enter data in the E Mail Subscription Type fields page 14 16 e Syslog Enter data in the Syslog Subscription Type fields page 14 16 Note Operations Manager does not save the data you enter until you click Finish on the Subscription Summary page To go to the Subscription Summary page click Next Trap Subscription Type fields Hostname editable Enter an IP address or DNS name for the host column Port editable column Enter a port number on which the host can receive traps If the port number is left unspecified empty the port defaults to 162 Comments editable Optional Enter a comment column E Mail Subscription Type fields SMTP Server field Enter a fully qualified DNS name or IP address for a Simple Mail Transfer Protocol SMTP server The name of the default SMTP server might already be displayed Note To select from any nondefault SMTP servers in use by existing subscriptions click the SMTP Servers button Note For instructions on how to configure a default SMTP server see the Setting System Wide Parameters Using System Preferences page 19 12 Sender Address field Enter the e mail address that notifications should be sent from If the sender s e mail service is hosted on the SMTP server specified you need enter only the username You do not need to enter the domain name Re
29. w notification groups For procedures see Cloning a Notification Group page 14 17 Step 1 Select Notifications gt Notification Criteria Step2 Do one of the following e To add a new criterion click Add gt Device Based Criterion e To edit an existing criterion select the check box for a device notification group and click Edit Depending on your selection the Add Device Based Criterion page or Edit Device Based Criterion page appears Step3 Edit the information on the page described in the following table GUI Element Description Action Device selector pane Expand device group folders and select check boxes for one or more devices or device groups Note If you select a device group the notification criterion will stay up to date when devices are added or deleted from Operations Manager only if you also select the Include updates to group membership check box page 14 11 Criterion Name field Enter a name for the notification criterion Customer Identification Enter any desired identifying information If you leave this field empty it field is displayed in notifications as follows e In e mail and syslog notifications it is left blank e In SNMP trap notifications it is displayed as follows Customer ID Customer Revision field Enter any desired identifying information If you leave this field empty it is displayed in notifications as follows e In e mail and syslog notifications it is lef
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