Cisco Systems BEFCMU10 User's Manual
Contents
1. Default Gateway A device that forwards Internet traffic from your local area network DHCP Dynamic Host Configuration Protocol A networking protocol that allows administrators to assign temporary IP addresses to network computers by leasing an IP address to a user for a limited amount of time instead of assigning permanent IP addresses DMZ Demilitarized Zone Removes the Router s firewall protection from one PC allowing it to be seen from the Internet DNS Domain Name Server The IP address of your ISP s server which translates the names of websites into IP addresses Domain A specific name for a network of computers Download To receive a file transmitted over a network DSL Digital Subscriber Line An always on broadband connection over traditional phone lines DSSS Direct Sequence Spread Spectrum Frequency transmission with a redundant bit pattern resulting in a lower probability of information being lost in transit 17 DTIM Delivery Traffic Indication Message A message included in data packets that can increase wireless efficiency Dynamic IP Address A temporary IP address assigned by a DHCP server EAP Extensible Authentication Protocol A general authentication protocol used to control network access Many specific authentication methods work within this framework EAP PEAP Extensible Authentication Protocol Protected Extensible Authentication Protocol A mutual authentication method t2. A user command and TCP IP protocol used for accessing remote PCs 21 TFTP Trivial File Transfer Protocol A version of the TCP IP FTP protocol that has no directory or password capability Throughput The amount of data moved successfully from one node to another in a given time period TKIP Temporal Key Integrity Protocol a wireless encryption protocol that provides dynamic encryption keys for each packet transmitted Topology The physical layout of a network TX Rate Transmission Rate UDP User Datagram Protocol A network protocol for transmitting data that does not require acknowledgement from the recipient of the data that is sent Upgrade To replace existing software or firmware with a newer version Upload To transmit a file over a network URL Uniform Resource Locator The address of a file located on the Internet VPN Virtual Private Network A security measure to protect data as it leaves one network and goes to another over the Internet WAN Wide Area Network The Internet WEP Wired Equivalent Privacy A method of encrypting network data transmitted on a wireless network for greater security WINIPCFG A Windows 98 and Me utility that displays the IP address for a particular networking device WLAN Wireless Local Area Network A group of computers and associated devices that communicate with each other wirelessly WPA Wi Fi Protected Access a wireless security protocol using TK
3. D instal the soltware automahcaly Recommended instal hom a ist or specific location Advanced 1 Power on your computer Make sure you have administrative rights on your computer otherwise you cannot install the driver 2 Windows XP will automatically detect the Cable Modem Insert the User Guide and USB Drivers CD ROM into your computer s CD ROM drive Found New Hardware Wizard Please wast while the wizard searches 3 On the Welcome screen of the Found New Hardware Wizard select Install the software automatically Recommended and click the Next button p USB Cable Modem 4 Please wait while Windows XP finds and automatically installs the driver When Windows XP has finished installing the driver the screen shown in Figure 4 2 will disappear 5 The Windows XP driver installation is complete Contact your cable ISP to activate your account Your cable ISP will need the MAC address for the Cable Modem in order to set up your account The 12 digit MAC address is printed on a bar code label on the bottom of the Cable Modem Once you have given them this number your cable ISP should be able to activate your account Cancel Figure 4 2 Please wait Congratulations The installation of the Cable Modem is complete you must contact your cable ISP after you have NOTE To activate your high speed Internet account connected the Cable Modem Chanter 5 Installing the USB Driver for Windows 2000 Overview
4. this Figure 0 1 Sample Figure Description Figure numbers and descriptions can also be found in the List of Figures section in the Table of Contents BEFCMU10_V4 UG 41118NC BW Table of Contents Chapter 1 Introduction Welcome What s in this Guide Chapter 2 Getting to Know the Cable Modem Back Panel Ports Front Panel LEDs Chapter 3 Connecting the Cable Modem Overview Connection Using the Ethernet Port Connection Using the USB Port Chapter 4 Installing the USB Driver for Windows XP Overview Instructions for Installing the Driver Chapter 5 Installing the USB Driver for Windows 2000 Overview Instructions for Installing the Driver Chapter 6 Installing the USB Driver for Windows Millennium Overview Instructions for Installing the Driver Chapter 7 Installing the Driver for Windows 98 Overview Instructions for Installing the Driver Appendix A Troubleshooting Common Problems and Solutions Appendix B Windows Help Appendix C Glossary Appendix D Specifications Appendix E Warranty Information Appendix F Regulatory Information Appendix G Contact Information co c CONN NOOO OPW Oa Figure 2 1 Back Panel Figure 2 2 Front Panel Figure 3 1 Connect the Coaxial Cable Figure 3 2 Connect the Ethernet Network Cable Figure 3 3 Connect the Power Cable Figure 3 4 Connect the Coaxial Cable Figure 3 5 Connect the USB Cable Figure 3 6 Connect the Power Cable Figure 4 1 Welcome Figure 4 2 Please wait
5. Files Search Results gt The wizard has finished searching for driver files for your hardware device ca The wizard found a diver fox the following device 83 USB Cable Modem Windows found a diver for this device To instal the diver Windows found click Nest x d ibelcm inl lt Back Cancel Figure 5 4 Driver Files Search Results Found New Hard Completing the Found New Hardware Wizard B3 Lrksys BEFCMUTO ver 4 Cable Modem Windows has frished installing the software for this device Figure 5 5 Driver Installation Complete you must contact your cable ISP after you have NOTE To activate your high speed Internet account connected the Cable Modem Overview Add New Hardware Wizard Windows has found the following new hardware USB Cable Modem Windows can automatically search for and install software thal supports your hardware If your hardware came with installation meda insert now and chok Next What would you like to do Butomatic seach for a better driver Recommended C Specily the location of the driver Advanced If you are connecting the Cable Modem to your computer using the USB port follow these instructions to install the USB driver required for Windows Millennium Instructions for Installing the Driver 1 Power on your computer Make sure you have administrative rights on your computer otherwise you cannot Figure 6 1 Add New Hardware Wizard install the driver
6. Infrastructure A wireless network that is bridged to a wired network via an access point IP Internet Protocol A protocol used to send data over a network IP Address The address used to identify a computer or device on a network IPCONFIG A Windows 2000 and XP utility that displays the IP address for a particular networking device IPSec Internet Protocol Security A VPN protocol used to implement secure exchange of packets at the IP layer ISM band Radio bandwidth utilized in wireless transmissions ISP Internet Service Provider A company that provides access to the Internet LAN The computers and networking products that make up your local network LEAP Lightweight Extensible Authentication Protocol A mutual authentication method that uses a username and password system MAC Media Access Control Address The unique address that a manufacturer assigns to each networking device Mbps MegaBits Per Second One million bits per second a unit of measurement for data transmission mIRC An Internet Relay Chat program that runs under Windows Multicasting Sending data to a group of destinations at once NAT Network Address Translation NAT technology translates IP addresses of a local area network to a different IP address for the Internet NAT Network Address Translation Traversal A method of enabling specialized applications such as Internet phone calls video and audio to travel between your local ne
7. a standard electrical outlet The Power LED on the front panel of the Cable Modem should light up and remain lit s Connect the square end of the included USB cable to the USB port on the back panel of the Cable Modem Connect the rectangular end of the USB cable to your PC s USB port Power on your PC During the boot up process your computer should recognize the Cable Modem and request to install the Cable Modem s driver Proceed to the appropriate chapter for instructions on how to install the USB driver e If your PC runs Windows XP proceed to Chapter 4 Installing the USB Driver for Windows XP e f your PC runs Windows 2000 proceed to Chapter 5 Installing the USB Driver for Windows 2000 e f your PC runs Windows Millennium proceed to Chapter 6 Installing the USB Driver for Windows Millennium Figure 3 6 Connect the Power Cable e If your PC runs Windows 98 proceed to Chapter 7 Installing the USB Driver for Windows 98 Chapter 4 Installing the USB Driver for Windows XP Found New Hardware Wizard Overview Welcome to the Found New Hardware Wizard Tha vazad helps you nestal software for If you are connecting the Cable Modem to your computer using the USB port follow these instructions to install USB Cable Modem the USB driver required for Windows XP M your hardware came with an installation CD 459 oi Noppy disk insert it now Instructions for Installing the Driver Wade cade
8. work with any cable Internet service provider With the Linksys Cable Modem you ll avoid monthly rent charges and make the most of your high speed cable Internet connection What s in this Guide This user guide covers the steps for installing the Cable Modem and installing its USB driver if you are using its USB connection e Chapter 1 Introduction This chapter describes the Cable Modem s applications and this User Guide e Chapter 2 Getting to Know the Cable Modem This chapter describes the physical features of the Cable Modem e Chapter 3 Connecting the Cable Modem This chapter instructs you on how to connect the Cable Modem using its Ethernet or USB port e Chapter 4 Installing the USB Driver for Windows XP This chapter explains how to install the Windows XP driver required for a USB connection to the Cable Modem Chapter 5 Installing the USB Driver for Windows 2000 This chapter explains how to install the Windows 2000 driver required for a USB connection to the Cable Modem Chapter 6 Installing the USB Driver for Windows Millennium This chapter explains how to install the Windows Millennium driver required for a USB connection to the Cable Modem Chapter 7 Installing the USB Driver for Windows 98 This chapter explains how to install the Windows 98 driver required for a USB connection to the Cable Modem Appendix A Troubleshooting This appendix describes some potential problems and solutions regarding use of the Ca
9. 2 Windows Millennium will automatically detect the Cable Modem Insert the User Guide and USB Drivers CD ROM into your computer s CD ROM drive Add New Hardware Wizard Ba Linksys BEFCMUTO ver 4 Cable Modem 3 Onthe first screen of the Add New Hardware Wizard select Automatic search for a better driver EUN IS RE ERES Recommended Then click the Next button e 4 Please wait while Windows Millennium finds and automatically installs the driver When Windows Millennium bed has finished installing the driver click the Finish button 5 The Windows Millennium driver installation is complete Contact your cable ISP to activate your account Your cable ISP will need the MAC address for the Cable Modem in order to set up your account The 12 digit MAC pese address is printed on a bar code label on the bottom of the Cable Modem Once you have given them this number your cable ISP should be able to activate your account Figure 6 2 Driver Installation Complete Congratulations The installation of the Cable Modem is complete you must contact your cable ISP after you have NOTE To activate your high speed Internet account connected the Cable Modem 10 Cable Modem with USB and Ethernet Connections Chapter 7 Installing the Driver for Windows 98 Overview If you are connecting the Cable Modem to your computer using the USB port follow these instructions to install the USB driver required for Windows 98 Instructio
10. Figure 5 1 Welcome Figure 5 2 Install Hardware Device Drivers Figure 5 3 Locate Driver Files Figure 5 4 Driver Files Search Results Figure 5 5 Driver Installation Complete Figure 6 1 Add New Hardware Wizard Figure 6 2 Driver Installation Complete Figure 7 1 Add New Hardware Wizard Figure 7 2 Search for Driver Figure 7 3 Select CD ROM Drive Figure 7 4 Select Updated Driver Figure 7 5 Location of Driver Figure 7 6 Driver Installation Complete OCOCOONN OOOO OF OI A Chapter 1 Introduction Welcome Thank you for choosing the Linksys Cable Modem Experience the savings of owning your own cable modem The Linksys Cable Modem is the easiest and most affordable way to get a blazing fast connection to the Internet far faster than a dial up and without tying up your phone line The always on connection eliminates dial up wait time and busy signals Web surfing and your e mail are instantly available anytime And with the extra speed online gaming is a whole new experience and download time on big music video and other files goes from hours to minutes Installation is quick and simple Connect it directly to any PC with an available USB or Ethernet port and you re ready to surf the Internet Or connect it to a Linksys router and share that high speed Internet access with everyone on your home network The Linksys Cable Modem is fully compliant with all industry standards DOCSIS 1 0 1 1 and 2 0 so you know it ll
11. IP Temporal Key Integrity Protocol encryption which can be used in conjunction with a RADIUS server 22 Model Standards Ports Buttons Cabling Type LEDs Dimensions W x H x D Unit Weight Power Certifications Operating Temp Storage Temp Operating Humidity Storage Humidity BEFCMU10 v4 DOCSIS 1 0 DOCSIS 1 1 Certified DOCSIS 2 0 Certified IEEE 802 3 IEEE 802 3u USB 1 1 Ethernet USB Cable Reset Cable F type female 75 ohm Ethernet 10 100 RJ 45 Port USB USB Type B Port Power Internet DS Internet US Internet Online Ethernet USB 7 32 x 1 89 x 6 50 186 mm x 48 mm x 165 mm 13 76 oz 0 39 kg 12VDC 1A DOCSIS 1 1 DOCSIS 2 0 FCC Part 15 Class B UL 1950 CE 32 F to 104 F 0 C to 40 C 4 F to 158 F 20 C to 70 C 20 to 90 Non Condensing 0 to 90 Non Condensing 23 Appendix E Warranty Information LIMITED WARRANTY Linksys warrants to You that for a period of three years the Warranty Period your Linksys Product will be substantially free of defects in materials and workmanship under normal use Your exclusive remedy and Linksys entire liability under this warranty will be for Linksys at its option to repair or replace the Product or refund Your purchase price less any rebates This limited warranty extends only to the original purchaser If the Product proves defective during the Warranty Period call Linksys Technical Support in order to obtain a Re
12. If you are connecting the Cable Modem to your computer using the USB port follow these instructions to install the USB driver required for Windows 2000 Instructions for Installing the Driver 1 Power on your computer Make sure you have administrative rights on your computer otherwise you cannot install the driver Windows 2000 will automatically detect the Cable Modem Insert the User Guide and USB Drivers CD ROM into your computer s CD ROM drive On the Welcome screen of the Found New Hardware Wizard click the Next button On the nstall Hardware Device Drivers screen select Search for a suitable driver for my device recommended Then click the Next button On the Locate Driver Files screen select CD ROM drives and click the Next button Welcome to the Found New Hardware Wizard The vazand helps you install a device driver fcr a hardware device To contiras click Next De cma Figure 5 1 Welcome Found New Hardware Wizard This wizard vell complete the inatalistion for the device USB Cable Modem A device diver is a software program that makes a hardware device work Windows needs driver fles for your new device To locate diver Hes and complete the inatalistion cick Next What do you want the wizard to do Sessch tox a suitable diver lox my device recommended C Display a ist of the known drivers for thie device so that can choose a specie iver mes Figure 5 2 Install Hardware Devic
13. LINKSYS A Division of Cisco Systems Inc Cisco SYSTEMS Model No BEFCMU10 Copyright and Trademarks Specifications are subject to change without notice Linksys is a registered trademark or trademark of Cisco Systems Inc and or its affiliates in the U S and certain other countries Copyright 2003 Cisco Systems Inc All rights reserved Other brands and product names are trademarks or registered trademarks of their respective holders WARNING This product contains chemicals including lead known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling How to Use this Guide Your guide to the Cable Modem has been designed to make understanding networking with the Cable Modem easier than ever Look for the following items when reading this guide This checkmark means there is a Note of interest and is something you should pay special attention to while using the Cable Modem This exclamation point means there is a Caution or warning and is something that could damage your property or the Cable Modem This question mark provides you with a reminder about something you might need to do while using the Cable Modem gt gt gt In addition to these symbols there are definitions for technical terms that are presented like this word definition Also each figure diagram screenshot or other image is provided with a figure number and description like
14. Next button 7 After Windows has found the driver click the Next button 8 When Windows 98 has finished installing the driver click the Finish button 9 The Windows 98 driver installation is complete Contact your cable ISP to activate your account Your cable ISP will need the MAC address for the Cable Modem in order to set up your account The 12 digit MAC address is printed on a bar code label on the bottom of the Cable Modem Once you have given them this number your cable ISP should be able to activate your account Congratulations The installation of the Cable Modem is complete Windows has found an updated driver foe this device and What do you want to install The updated Reco ded Linksys BEFCMUTO ver 4 Cable Modem One of the other drivers Vern att EN Figure 7 4 Select Updated Driver Windows driver fle search for the device Linksys BEFCMU10 ver 4 Cable Modem Windows is now ready to install the best driver for this ie SA DL SX COCHE eS Location of driver 8 o serowa Se Figure 7 5 Location of Driver Ba Linksys BEFCMUTO Ether ast Cable Modem Windows hat finished installing the software that your new hardware device requies Figure 7 6 Driver Installation Complete Chapter 7 Installing the Driver for Windows 98 Instructions for Installing the Driver you must contact your cable ISP after you have NOTE To activate your high speed Internet accou
15. and handles the most data Bandwidth The transmission capacity of a given device or network Beacon Interval Data transmitted on your wireless network that keeps the network synchronized Bit A binary digit Boot To start a device and cause it to start executing instructions Bridge A device that connects different networks Broadband An always on fast Internet connection Browser An application program that provides a way to look at and interact with all the information on the World Wide Web 16 Buffer A shared or assigned memory area that is used to support and coordinate different computing and networking activities so one isn t held up by the other Byte A unit of data that is usually eight bits long Cable Modem A device that connects a computer to the cable television network which in turn connects to the Internet CSMA CA Carrier Sense Multiple Access Collision Avoidance A method of data transfer that is used to prevent data collisions CTS Clear To Send A signal sent by a wireless device signifying that it is ready to receive data Daisy Chain A method used to connect devices in a series one after the other Database A collection of data that is organized so that its contents can easily be accessed managed and updated DDNS Dynamic Domain Name System Allows the hosting of a website FTP server or e mail server with a fixed domain name e g www xyz com and a dynamic IP address
16. ble Modem Appendix B Windows Help This appendix describes how you can use Windows Help for instructions about networking such as installing the TCP IP protocol Appendix C Glossary This appendix gives a brief glossary of terms frequently used in networking Appendix D Specifications This appendix provides the technical specifications for the Cable Modem Appendix E Warranty Information This appendix supplies the warranty information for the Cable Modem Appendix F Regulatory Information This appendix supplies the regulatory information regarding the Cable Modem Appendix G Contact Information This appendix provides contact information for a variety of Linksys resources including Technical Support Chapter 2 Getting to Know the Cable Modem Back Panel Ports The Cable Modem s ports are located on the back panel ETHERNET Power Port Reset Button Ethernet Port USB Port Cable Port Figure 2 1 Back Panel The Power port is where you will connect the included power adapter The Reset button allows you to clear the Cable Modem s connections and set the Cable Modem to the factory defaults The Ethernet port allows you to connect the Cable Modem to your PC or other Ethernet network device using a Category 5 or better Ethernet network cable The USB port allows you to connect the Cable Modem to your PC using the included USB cable The Cable port is where you will connect the cable from your Interne
17. ce to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which is found by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment or devices Connect the equipment to an outlet other than the receiver s Consult a dealer or an experienced radio TV technician for assistance INDUSTRY CANADA CANADA This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada EC DECLARATION OF CONFORMITY EUROPE In compliance with the EMC Directive 89 336 EEC Low Voltage Directive 73 23 EEC and Amendment Directive 93 68 EEC this product meets the requirements of the following standards e EN55022 Emission e EN55024 Immunity 25 Need to contact Linksys Visit us online for information on the latest products and updates to your existing products at http www linksys com or ftp linksys com Can t find information about a product you want to buy on the web Do you want to know more about networking with Linksys products Give our advice line a call at 800 546 5797 LINKSYS Or fax your request in to 949 261 8868 If you experience problems with any Li
18. e Drivers Found New Hardware Wizard Locate Driver Files x Where do you want Windows to search for driver fles Search for driver files for the following hardware device USB Cable Modem The vzad searches loc sutable divers in ts diver databace on your computer and in any ol the following optional search locations that you speci To start the search click Nest I you are searching on a Boppy dsk or CD ROM dive insert the floppy disk or CD before clicking Next Optional search location Ficppy dick drives Iv CD ROM dives T Speciy a location T Microsoit Windows Update Lowe Figure 5 3 Locate Driver Files Cable Modem with USB and Ethernet Connections 6 On the Driver Files Search Results screen click the Next button 7 When Windows 2000 has finished installing the driver the Completing the Found New Hardware Wizard screen will appear Click the Finish button 8 The Windows 2000 driver installation is complete Contact your cable ISP to activate your account Your cable ISP will need the MAC address for the Cable Modem in order to set up your account The 12 digit MAC address is printed on a bar code label on the bottom of the Cable Modem Once you have given them this number your cable ISP should be able to activate your account Congratulations The installation of the Cable Modem is complete Chapter 5 Installing the USB Driver for Windows 2000 Instructions for Installing the Driver Driver
19. ere is activity on the Ethernet port The LED will light up orange when there is a data collision USB Green The USB LED lights up when the Cable Modem is connected to your computer or network through the USB port It flashes when there is activity on the USB port The LED will light up orange when the USB is connected and before the driver is installed Overview NOTE Make sure that you have TCP IP installed on You can connect the Cable Modem to your PC using either the Ethernet port or the USB port If you use the USB AN your computer For more information refer to port you will also have to install a USB driver on your PC If you are using the Cable Modem s Ethernet port Appendix B Windows Help proceed to the Connection Using the Ethernet Port section If you are using the Cable Modem s USB port proceed to the Connection Using the USB Port section ETHERNET uss Connection Using the Ethernet Port d 1 Power off your PC If you have an existing cable modem that you are replacing disconnect it at this time 2 Connect the coaxial cable from your Internet Service Provider ISP or cable company to the Cable port on the back panel of the Cable Modem The other end of the coaxial cable should be connected according to the ISP or cable company s instructions 3 Connect the included Ethernet network cable to the Ethernet port on the back panel of the Cable Modem 4 Connect the other end of the Ethernet network cable to
20. g TCP IP Shared Resources If you wish to share printers folder or files over your network Windows Help provides complete instructions on utilizing shared resources Network Neighborhood My Network Places Other PCs on your network will appear under Network Neighborhood or My Network Places depending upon the version of Windows you re running Windows Help provides complete instructions on adding PCs to your network 15 Appendix C Glossary 802 114 A wireless networking standard that specifies a maximum data transfer rate of 54Mbps and an operating frequency of 5GHz 802 11b A wireless networking standard that specifies a maximum data transfer rate of 11Mbps and an operating frequency of 2 4GHz 802 11g A wireless networking standard that specifies a maximum data transfer rate of 54Mbps an operating frequency of 2 4GHz and backward compatibility with 802 11b devices Access Point A device that allows wireless equipped computers and other devices to communicate with a wired network Also used to expand the range of a wireless network Adapter A device that adds network functionality to your PC Ad hoc A group of wireless devices communicating directly with each other peer to peer without the use of an access point AES Advanced Encryption Standard A security method that uses symmetric 128 bit block data encryption Backbone The part of a network that connects most of the systems and networks together
21. hat uses a combination of digital certificates and another system such as passwords EAP TLS Extensible Authentication Protocol Transport Layer Security A mutual authentication method that uses digital certificates Encryption Encoding data transmitted in a network Ethernet A networking protocol that specifies how data is placed on and retrieved from a common transmission medium Finger A program that tells you the name associated with an e mail address Firewall A set of related programs located at a network gateway server that protects the resources of a network from users from other networks Firmware The programming code that runs a networking device Fragmentation Breaking a packet into smaller units when transmitting over a network medium that cannot support the original size of the packet FTP File Transfer Protocol A protocol used to transfer files over a TCP IP network Full Duplex The ability of a networking device to receive and transmit data simultaneously Gateway A device that interconnects networks with different incompatible communications protocols Half Duplex Data transmission that can occur in two directions over a single line but only one direction at a time Hardware The physical aspect of computers telecommunications and other information technology devices HTTP HyperText Transport Protocol The communications protocol used to connect to servers on the World Wide Web 18
22. installed the Cable Modem using the Ethernet port make sure the computer s network adapter is operating correctly Make sure the adapter is listed in the Windows Device Manager and has no conflicts For more information refer to Windows Help Make sure TCP IP is the default protocol used by your computer For more information refer to Appendix B Windows Help If you are using a cable line splitter so you can connect the Cable Modem and a television at the same time remove the splitter and reconnect your cables so that the Cable Modem is connected directly to the cable wall jack Then try reconnecting to the Internet 2 The Online LED never stops flashing Go through this checklist until your problem is solved Make sure the Cable Modem s MAC address has been registered with your cable ISP In order for the Cable Modem to work you must call and have the ISP activate the Cable Modem by registering its MAC address You can find the MAC address on a label located on the Cable Modem s bottom panel Make sure the coaxial cable is firmly attached between the Cable Modem and the wall jack 13 e The signal from your cable company s equipment may be too weak or the cable line may not be properly attached to the Cable Modem If the cable line is properly connected to the Cable Modem then call your cable company to verify whether a weak signal may be the problem 3 All of the LEDs on the Cable Modem indicate that the Cable Modem is functio
23. ions that performs a particular task is called a program SOHO Small Office Home Office Market segment of professionals who work at home or in small offices SPI Stateful Packet Inspection Firewall A technology that inspects incoming packets of information before allowing them to enter the network Spread Spectrum Wideband radio frequency technique used for more reliable and secure data transmission SSID Service Set IDentifier Your wireless network s name Static IP Address A fixed address assigned to a computer or device that is connected to a network Static Routing Forwarding data in a network via a fixed path STUN Simple Traversal of UDP through NATs A protocol that enables specialized applications such as Internet phone calls video and audio to travel between your local network and the Internet STUN is a specific type of NAT traversal Subnet Mask An address code that determines the size of the network Switch 1 A data switch that connects computing devices to host computers allowing a large number of devices to share a limited number of ports 2 A device for making breaking or changing the connections in an electrical circuit TCP Transmission Control Protocol A network protocol for transmitting data that requires acknowledgement from the recipient of data sent TCP IP Transmission Control Protocol Internet Protocol A set of instructions PCs use to communicate over a network Telnet
24. iques for intruding upon and attacking networks Linksys does not warrant that the Product will be free of vulnerability to intrusion or attack TO THE EXTENT NOT PROHIBITED BY LAW IN NO EVENT WILL LINKSYS BE LIABLE FOR ANY LOST DATA REVENUE OR PROFIT OR FOR SPECIAL INDIRECT CONSEQUENTIAL INCIDENTAL OR PUNITIVE DAMAGES REGARDLESS OF THE THEORY OF LIABILITY INCLUDING NEGLIGENCE ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE THE PRODUCT INCLUDING ANY SOFTWARE EVEN IF LINKSYS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO EVENT WILL LINKSYS LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT The foregoing limitations will apply even if any warranty or remedy provided under this Agreement fails of its essential purpose Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to You Please direct all inquiries to Linksys P O Box 18558 Irvine CA 92623 24 Appendix F Regulatory Information FCC STATEMENT This product has been tested and complies with the specifications for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used according to the instructions may cause harmful interferen
25. net A type of broadband connection that provides authentication username and password in addition to data transport PPTP Point to Point Tunneling Protocol A VPN protocol that allows the Point to Point Protocol PPP to be tunneled through an IP network This protocol is also used as a type of broadband connection in Europe Preamble Part of the wireless signal that synchronizes network traffic RADIUS Remote Authentication Dial In User Service A protocol that uses an authentication server to control network access RJ 45 Registered Jack 45 An Ethernet connector that holds up to eight wires Roaming The ability to take a wireless device from one access point s range to another without losing the connection Router A networking device that connects multiple networks together RTP Real time Transport Protocol A protocol that enables specialized applications such as Internet phone Calls video and audio to occur in real time RTS Request To Send A networking method of coordinating large packets through the RTS Threshold setting 20 Server Any computer whose function in a network is to provide user access to files printing communications and other services SMTP Simple Mail Transfer Protocol The standard e mail protocol on the Internet SNMP Simple Network Management Protocol A widely used network monitoring and control protocol Software Instructions for the computer A series of instruct
26. ning properly but I still camt access the Internet Go through this checklist until your problem is solved e fthe Power and Online LEDs are lit but not flashing then the Cable Modem is operating properly Power your computer off and back on again This will cause your computer to re establish communications with your cable ISP e Press the Reset button on the back panel of the Cable Modem Using an object with a small tip such as a pen push the button until you feel it click Then try reconnecting to the Internet e Make sure TCP IP is the default protocol used by your computer For more information refer to Appendix B Windows Help 4 The power on the Cable Modem goes on and off sporadically You may be using the wrong power adapter Make sure the power adapter you are using is the one included with the Cable Modem 14 Most Linksys products require Microsoft Windows Windows is the most used operating system in the world and comes with many features that help make networking easier These features can be accessed through Windows Help and are described in this appendix TCP IP Before a computer can communicate with a network router TCP IP must be enabled TCP IP is a set of instructions or protocol all PCs follow to communicate over a network This is true for wireless networks as well Your PCs will not be able to utilize wireless networking without having TCP IP enabled Windows Help provides complete instructions on enablin
27. nksys product you can call us at 800 326 7114 Don t wish to call You can e mail us at support linksys com If any Linksys product proves defective during its warranty period you can call the Linksys Return Merchandise Authorization department for obtaining a Return Authorization Number at 949 261 1288 Details on Warranty and RMA issues can be found in the Warranty Information section in this Guide 26
28. ns for Installing the Driver 1 Power on your computer Make sure you have administrative rights on your computer otherwise you cannot install the driver 2 Windows 98 will automatically detect the Cable Modem Insert the User Guide and USB Drivers CD ROM into your computer s CD ROM drive 3 On the first screen of the Add New Hardware Wizard click the Next button 4 Select Search for the best driver for your device Recommended Then click the Next button 5 Select CD ROM drive Then click the Next button Chapter 7 Installing the Driver for Windows 98 Overview This wizard searches for new drivers loc USB Composite Device A device driver is a soltware program that makes a hardware device work Cancel J Figure 7 1 Add New Hardware Wizard What do you want Windows to do C Search ice the beet driver fox your device C Display a list of all the drivers in a spectic location so you can select the diver you want ce Ce tme Figure 7 2 Search for Driver Add New Hardware Wizard Windows will search for new drivers in ts diver database on your hard drive and in any of the following selected locations Click Next to start the search Floppy disk dives P ROV did T Microsoft Windows Update Specily a location jie tesa Figure 7 3 Select CD ROM Drive 11 Cable Modem with USB and Ethernet Connections 6 Select The updated driver Recommended Then click the
29. nt connected the Cable Modem 12 Appendix A Troubleshooting This appendix provides solutions to problems that may occur during the installation and operation of the Cable Modem Read the description below to solve your problems If you can t find an answer here check the Linksys website at www linksys com Common Problems and Solutions 1 I cannot access my e mail or Internet service Go through this checklist until your problem is solved Make sure all of your connections are secure 1 The Ethernet cable should be inserted completely into both the computer s network adapter and the Ethernet port on the back panel of the Cable Modem 2 If you are using the Cable Modem s USB port check the USB connections to the Cable Modem and your PC 3 Check all cables between your computer and the Cable Modem for frays breaks or exposed wiring 4 Make sure your power adapter is properly plugged into both the Cable Modem and the electrical outlet or surge protector If the Cable Modem is properly connected the Power and Cable LEDs on the Cable Modem should be solidly lit The Activity LED should be solid or flashing Press the Reset button on the back panel of the Cable Modem Using an object with a small tip such as a pen push the button until you feel it click Then try reconnecting to the Internet Call your cable ISP to verify that their service is two way This Cable Modem is designed for use with two way cable networks If you
30. t Service Provider ISP This is a round coaxial cable like the one that connects to the back of your cable box or television Front Panel LEDs The Cable Modem s LEDs are located on the front panel Cisco Systems wm m Cable Modem with USS aad Ethernet Connections LJ LJ Ox DS US Online Ethernet USB M nro d Figure 2 2 Front Panel Power Green The Power LED lights up when the Cable Modem is powered on It stays solid after the self test If the LED lights up red the self test has failed Internet Online Green The Online LED flashes when the Cable Modem is establishing a connection to your AN NOTE If the US and DS LEDs are flashing the cable ISP It is solidly lit when the Cable Modem is synchronized with your cable ISP modam is sill operating burt yaur Intamersanvica has been disabled by your Internet Service Internet DS Green The DS Downstream LED lights up and flashes when the Cable Modem is trying to Provider lock on a downstream signal The LED stays solid when it has locked on the signal NOTE If the US DS and Online LEDs are flashing the modem is performing a self test Internet US Green The US Upstream LED lights up and flashes when the Cable Modem is trying to lock on an upstream signal The LED stays solid when it has locked on the signal AN Ethernet Green The Ethernet LED lights up when the Cable Modem is connected to your computer or network through the Ethernet port It flashes when th
31. the RJ 45 port of your PC s Ethernet network adapter or a network device such as a router switch or hub 5 Connect the included power adapter to the Power port on the back panel of the Cable Modem Connect the other end to a standard electrical outlet 6 The Power LED on the front panel of the Cable Modem should light up and remain lit 7 Power on your PC 8 Contact your cable ISP to activate your account Your cable ISP will need the MAC address for the Cable Modem in order to set up your account The 12 digit MAC address is printed on a bar code label on the bottom of the Cable Modem Once you have given them this number your cable ISP should be able to activate your account Congratulations The installation of the Cable Modem is complete Figure 3 3 Connect the Power Cable NOTE To activate your high speed Internet account you must contact your cable ISP after you have connected the Cable Modem Connection Using the USB Port 1 2 ETHERNET Power off your PC If you have an existing cable modem that you are replacing disconnect it at this time Connect the coaxial cable from your Internet Service Provider ISP or cable company to the Cable port on the back panel of the Cable Modem The other end of the coaxial cable should be connected according to the ISP or cable company s instructions Connect the included power adapter to the Power port on the back panel of the Cable Modem Connect the other end to
32. turn Authorization Number if applicable BE SURE TO HAVE YOUR PROOF OF PURCHASE ON HAND WHEN CALLING If You are requested to return the Product mark the Return Authorization Number clearly on the outside of the package and include a copy of your original proof of purchase RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF PURCHASE You are responsible for shipping defective Products to Linksys Linksys pays for UPS Ground shipping from Linksys back to You only Customers located outside of the United States of America and Canada are responsible for all shipping and handling charges ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE WARRANTY PERIOD ALL OTHER EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF NON INFRINGEMENT ARE DISCLAIMED Some jurisdictions do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to You This warranty gives You specific legal rights and You may also have other rights which vary by jurisdiction This warranty does not apply if the Product a has been altered except by Linksys b has not been installed operated repaired or maintained in accordance with instructions supplied by Linksys or c has been subjected to abnormal physical or electrical stress misuse negligence or accident In addition due to the continual development of new techn
33. twork and the Internet STUN is a specific type of NAT traversal Network A series of computers or devices connected for the purpose of data sharing storage and or transmission between users NNTP Network News Transfer Protocol The protocol used to connect to Usenet groups on the Internet Node A network junction or connection point typically a computer or work station 19 OFDM Orthogonal Frequency Division Multiplexing Frequency transmission that separates the data stream into a number of lower speed data streams which are then transmitted in parallel to prevent information from being lost in transit Packet A unit of data sent over a network Passphrase Used much like a password a passphrase simplifies the WEP encryption process by automatically generating the WEP encryption keys for Linksys products PEAP Protected Extensible Authentication Protocol A mutual authentication method that uses a combination of digital certificates and another system such as passwords Ping Packet INternet Groper An Internet utility used to determine whether a particular IP address is online POP3 Post Office Protocol 3 A standard mail server commonly used on the Internet Port The connection point on a computer or networking device used for plugging in cables or adapters Power over Ethernet PoE A technology enabling an Ethernet network cable to deliver both data and power PPPoE Point to Point Protocol over Ether
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