Cisco Systems 8389DVB User's Manual
Contents
1. Troubleshooting If the set top does not perform as expected the following tips may help If you need further assistance contact your service provider No Picture e Plug the TV and set top into an electrical outlet that is not controlled by a wall switch e Verify that all cables are properly connected e Verify that the Power to the TV is turned on e Verify that the TV is set to the proper input channel No Color e Verify that the current TV program is broadcast in color e Adjust the TV color controls e Verify that all audio and coaxial cables are properly connected No Sound e Verify that the TV and set top are properly connected to an electrical outlet e Verify that all cables are properly connected e Verify that the TV is set to the proper input channel e Verify that the volume is turned on 28 About the Remote Control Set top mode control TV mode control Power On and Off Access DVR recordings Watch live TV Pause recording Fast forward recording Set a recording Access the Main Menu FeO OG AO Oi O NS oe k ak Go to last channel or previous menu item Page through the program guide Scroll through menu items Access color coded screen options 15 Access ON DEMAND features 16 Scroll through channels 17 Select Favorite channels 18 Access specific channels 19 Access Picture in Picture PIP features 20 Mute volume 21 Adjust volume 22 Page through the program guide 23 E2. electric shock and fire hazard If this product connects to coaxial cable wiring be sure the cable system is grounded earthed Grounding provides some protection against voltage surges and built up static charges A viene Avoid electric shock and fire hazard Do not locate an outside antenna system in the vicinity of overhead power lines or power circuits Touching power lines or circuits might be fatal This product may contain a tuner capable of receiving off the air broadcasts Protect the Product from Lightning In addition to disconnecting the AC power from the wall outlet disconnect the signal inputs Verify the Power Source from the On Off Power Light When the on off power light is not illuminated the apparatus may still be connected to the power source The light may go out when the apparatus is turned off regardless of whether it is still plugged into an AC power source Eliminate AC Mains Overloads T res Avoid electric shock and fire hazard Do not overload AC mains outlets extension cords or integral convenience receptacles For products that require battery power or other power sources to operate them refer to the operating instructions for those products When you turn on the set top you will see a screen with the service provider logo until the set top has downloaded the latest programming information Setup Wizard The first time you turn on the set top you will see the Setup Wizard window I
3. program that is blocked by Parental Control Rating To unblock the program press the Red key on the remote control and then enter your four digit Parental Control PIN in the PIN Entry window Set Blocking Options From the Navigator Bar press the Red key to show the option to block The following options are available e Press the Red key to block the selected channel e Press the Green key to block one or a list of channels e Press the Yellow key to block one or a list of categories e Press the Blue key to block a time slot When tuned to a blocked channel press the Red key and enter your PIN to unblock the program 21 Open Source GNU GPL Statement Cisco 8389DVB set top contain s in part certain free open source software Free Software under licenses which generally make the source code available for free copy modification and redistribution Examples of such licenses include all the licenses sponsored by the Free Software Foundation e g GNU General Public License GPL GNU Lesser General Public License LGPL Berkeley Software Distribution BSD the MIT licenses and different versions of the Mozilla and Apache licenses To find additional information regarding the Free Software including a copy of the applicable license and related information please go to i for North America http www cisco com web consumer support open_source html or ii for outside North America http www cisco com web cons
4. Apafi CISCO Installation Manual Cisco Digital Set Top Model 8389DVB Digital Video Recorder Back Panel T14777 1 RFIn Connects to the RF cable that delivers the signal from your service provider 2 Multi TV Reserved for future use 3 Ethernet Connects to Ethernet equipped device 4 HDMI Connects to HDMI input of TV 5 YPbPr Connects to component video input of TV 6 Video Out Connects to composite video input of TV 7 S Video Out Connects to S video input of TV 8 Audio Out L R Connects to left right audio inputs of TV or other device 9 Audio Out L R Connects to left right audio inputs of TV or other device 10 Optical Audio Out Connects to optical audio input of a TV or other device 11 AC In 12 On Off Switch Connects to a power receptacle Turns set top on and off DVR Functions Understanding the Live TV Buffer and Recordings The Live TV Buffer allows you to control live TV and DVR recording while you are watching live TV This DVR buffer stores 60 minutes of content from the channel you are watching Live Point of Recording 020 TV 1000_En Fri 23 45 00 45 Play Indicates your Status Bar current position T14781 We will use two examples to show how the Live TV Buffer works For both examples we will assume that a football match on a sports channel starts at 3 00 PM and ends at 4 30 PM Example 1 You tune to the sports channel at 2 45 PM 15 minutes before the
5. anding the Live TV Buffer and Recordings Controlling Live TV and Recordings Instant Recording eseese Recording Menu Manual Recording seeeeseeeeenee Recording Settings ee Electronic Program Guide Record from the Program Guide View Blocked Channels 0 SEL BIOCKING OPUOMS c c5scesicsazcerechccssceszessntaucsassniceasecaeesseesaeszsasecineresesicease Program Information Options Favorites LISt soi cc csceceescccncn cnvee insesi isinisi rainart Setting Up Favorites LIStS 5 ses ssdssscdeestsesscdvieect does aevsiaeseiewiner ect eereacke Program Reminders Displaying Picture in Picture PIP On Demand ceeeeeee Ordering VOD Services Troubleshooting 4 No Picture No Color NO SOUNGiiccs ine teh al eet ey Connecting to a TV Ad wannne Electric shock hazard Unplug all electronic devices before connecting or disconnecting any device cables to the set top Back of 8389DVB Back of HDTV HDMI IN VIDEO 6 tono MONO BaO AUDIO To Power 9 Gi e amp Receptacle g T14778 9 Instant Recording To perform an Instant Recording press RECORD on the remote control navigate to the selection and press OK Moves back through a recorded program you are watching one line increment at a time Moves forward through a recorded program you are watchi
6. ct the channels you want to add and press the Green key to add them to the list of favorite channels on the left 23 Notice for Installers The servicing instructions in this notice are for use by qualified service personnel only To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so Note to System Installer CAUTION For this apparatus the coaxial cable shield screen shall be grounded as close as practical to the point of entry of the cable DO NOT OPEN into the building For products sold in the US and Canada this AVIS reminder is provided to call the system installer s attention to RISQUE DE CHOC LECTRIQUE NE PAS OUVRIR Article 820 93 and Article 820 100 of the NEC or Canadian Electrical Code Part 1 which provides guidelines for proper CAUTION To reduce the risk of electric shock do not remove cover or back No user serviceable parts grounding of the coaxial cable shield inside Refer servicing to qualified service personnel TO PREVENT FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE This symbol is intended to alert you that uninsulated voltage within this product may have sufficient magnitude to cause electric shock Therefore it is dangerous to make any kind of contact with any inside part of this product This symbol is intended to alert you of the presence of important operat
7. e the Manual recording option to make sure that you record your favorite events 2 The time that you start a recording is vital it is not the 1 hour buffer that completely gets recorded Two things matter most when recording a program to your DVR the program time and the time at which you start a recording 3 You can record two programs at the same time or you can record a program while watching another one Controlling Live TV and Recordings 1 Press the PAUSE button to pause live TV or a recording 2 Press the PLAY button to resume playing live TV or a recording 3 Press the REWIND or FAST FORWARD buttons continually for different speed options 4 Press the LIVE button to catch up to live TV 5 Press the PAUSE button and then press the FORWARD or REWIND keys to activate slow motion while watching live TV To resume normal play press the PLAY button again 6 Press the INSTANT REPLAY button to see the last 7 seconds of live TV or recording Access DVR Recordings Watch Ma Live TV Instant Replay go back 7 seconds gt gt Stop Recording My DVR Play Back Recording Rewind gt A gt a lt Instant Recording Recording Play Recording Fast Forward Recording 714556 16 To delete channels from this list press the left arrow key to highlight the contents of the list Select the channel you want to delete and press the Red key to delete it When you finish press OK to save the li
8. football match starts You decide to start recording the football match between 3 00 PM and 3 45 PM so you press the RECORD button on your remote and then you select the option to record until the end of the program Thanks to the Live TV Buffer vou will record the entire football match to your DVR because the Live TV buffer contains the program from the time it started at 3 00 PM 15 Favorites List To view a different Favorites list in the EPG press EPG then press the Red key When you press the Red key the favorite name becomes highlighted and you can navigate left and right to change the favorites list The box at the top of the grid shows the current Favorites list Use the left and right arrow keys to select a different Favorites list and then press OK Setting Up Favorites Lists To set up or change a Favorites list in the Main ra Menu use the arrow keys to Guide scroll down to Favorites and TV click OK Any Favorites list Pept that you create will be marked ias with a blue star These are the Ee only lists you can change Radio Press the Green key to create a list Use the arrow keys to enter a name for the list Use the up and down arrows to change characters and use the right arrow key to add new characters Press OK when you finish entering the name AO The list of available channels W appears on the right hand igre side of the screen Use the Messages Favorites up and down arrows to sele
9. h liquids or other objects on top of this product Do not block ventilation openings Protect from Exposure to Moisture and Foreign Objects WARNING Avoid electric shock and fire hazard Do not expose this product to dripping or splashing liquids rain or moisture Objects filled with liquids such as vases should not be placed on this apparatus A WARNING Avoid electric shock and fire hazard Unplug this product before cleaning Do not use a liquid cleaner or an aerosol cleaner Do not use a magnetic static cleaning device dust remover to clean this product NTE Avoid electric shock and fire hazard Never push objects through the openings in this product Foreign objects can cause electrical shorts that can result in electric shock or fire Service Warnings 7 E Avoid electric shock Do not open the cover of this product Opening or removing the cover may expose you to dangerous voltages If you open the cover your warranty will be void This product contains no user serviceable parts Check Product Safety Upon completion of any service or repairs to this product the service technician must perform safety checks to determine that this product is in proper operating condition Protect the Product When Moving It Always disconnect the power source when moving the apparatus or connecting or disconnecting cables 20090915_Cable_Safety All of your setup choices will be erased if you choose the Revert to Factor
10. ider offers them 18 Guide TV Recording in Messages Radi 26 IMPORTANT SAFETY INSTRUCTIONS continued Handling Disposable Batteries This product may contain disposable batteries Heed the following warning and follow the Battery Safety and Battery Disposal instructions below Mica There is danger of explosion if the battery is mishandled or incorrectly replaced Replace only with the same type of battery Do not disassemble it or attempt to recharge it outside the system Do not crush puncture dispose of in fire short the external contacts or expose to water or other liquids Dispose of the battery in accordance with local regulations and instructions from your service provider Battery Safety Insert batteries correctly There may be a risk of explosion if the batteries are incorrectly inserted Do not attempt to recharge disposable or non reusable batteries Please follow instructions provided for charging rechargeable batteries Replace batteries with the same or equivalent type that we recommend Donot expose batteries to excessive heat such as sunlight or fire Do not expose batteries to temperatures above 100 C 212 F Battery Disposal The batteries may contain substances that could be harmful to the environment Recycle or dispose of batteries in accordance with the battery manufacturer s instructions and local national disposal and recycling regulati
11. ing and maintenance servicing Ce symbole a pour but d alerter toute personne qu un contact instructions in the literature accompanying this product avec une pi ce interne de ce produit sous tension et non isol e pourrait tre suffisant pour provoquer un choc lectrique Il est Ce symbole a pour but de vous avertir qu une donc dangereux d tre en contact avec toute pi ce interne de documentation importante sur le fonctionnement et ce produit l entretien accompagne ce produit 200808 14 _Installer820 Connecting the Set Top To connect your set top to your entertainment devices complete these steps Connect your TV to the set top See connection diagram Plug the set top and the TV into a power source that is not controlled by a wall switch Do not turn on the set top or TV yet Wait for the power LED to illuminate It may take several minutes for the set top to receive the latest software programming and service information Press POWER on the remote control asla olon The first time you turn on the set top the Setup Wizard will start Read and follow the directions on the screen to get your set top ready for use f Example 2 You tune to the sports channel at 3 05 PM and decide to start recording some time after 3 05 PM and before 4 05 PM In this case you will not record the first 5 minutes of the football match because you did not turn to the channel earlier Notes 1 Schedule DVR recordings or us
12. n the Setup Wizard you can select the language and screen settings for your set top Read and follow the directions on each screen of the Setup Wizard If you want to change any of the settings at a later time you can access the Setup Wizard by choosing Revert to Factory Settings within the Settings option on the Main Menu Doing so will erase all of your setup choices and display the Setup Wizard again Recording Menu The Recording Menu provides a menu of recording options for using and configuring DVR features To access the Recording Menu press the HOME button on your remote control and navigate to the Recording Menu Recorded Library Displays a list of programs stored on your DVR 10 Scheduled List Displays a list of programs scheduled to record Manual Recording Allows you to manually set recordings by channel date and time Settings Allows you to set how you want your programs to be displayed in the Scheduled List and the Recorded Library You can access the Recorded Library directly by pressing the My DVR button on the remote control Access DVR Recordings 714005 You can record approximately 175 hours of standard definition SD programming or approximately 75 hours of high definition HD programming On Demand From the main menu you can access On Demand services such as Games Services News Weather Horoscopes etc and Video On Demand VOD if your Service Prov
13. ng one line increment at a time T14558 Displaying Picture In Picture PIP 1 Press the PIP ON OFF button to display or hide the PIP screen 2 Press the PIP or PIP buttons to change the PIP screen channel 3 Press the PIP SWAP button to swap the TV program in the PIP screen with the program in the Main screen 4 While the PIP screen is active press the INFO button to display the Main screen channel banner Note Based on the channel you select PIP may not be available Swaps Program Displays in PIP Screen or Hides with Program PIP Screen in Main Screen Picture in Picture ONOFF SWAP PIP PIP Changes PIP Screen Channel T13977 25 IMPORTANT SAFETY INSTRUCTIONS 1 Read these instructions 2 Keep these instructions 3 Heed all warnings 4 Follow all instructions 5 Do not use this apparatus near water 6 Clean only with dry cloth 7 Do not block any ventilation openings Install in accordance with the manufacturer s instructions 8 Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat 9 Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does
14. not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over 13 Unplug this apparatus during lightning storms or when unused for long periods of time 14 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as a power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Watch TV Power Source Warning A label on this product indicates the correct power source for this product Operate this product only from an electrical outlet with the voltage and frequency indicated on the product label If you are uncertain of the type of power supply to your home or business consult your service provider or your local power company The AC inlet on the unit must remain accessible and operable at all times Ground the Product A WARNING Avoid
15. ons X B pg weenie The batteries may contain perchlorate a known hazardous substance so special handling and disposal of this product might be necessary For more information about perchlorate and pni best management practices for perchlorate containing substance see www dtsc ca gov hazardouswaste perchlorate Provide Ventilation and Select a Location Remove all packaging material before applying power to the product Do not place this apparatus on a bed sofa rug or similar surface Do not place this apparatus on an unstable surface Set Parental Control PIN To set the Parental Control PIN press the Menu key on the remote control then scroll down to Settings and press the OK key Then scroll down to Parental Control PIN and press the OK key The first time you select this option you must enter the Default PIN number 4321 The next time you access this option you can enter a new PIN number that is more meaningful to you Remember the PIN you choose because you will use it to block and unblock TV programs or channels for viewing Press the number keys on the remote control to enter your PIN number and then press the OK key on the remote control Revert to Factory Settings Donotinstall this apparatus in an enclosure such as a bookcase or rack unless the installation provides proper ventilation Do not place entertainment devices such as VCRs or DVDs lamps books vases wit
16. out the program Press the EXIT key to return to the navigation banner Press the arrow keys to scroll to information about other programs Options oy To access the Options T ae window press the INFO key ie ennai EBRITY on the remote control and then press the color coded key on the remote control for the channel options The Options window displays selectable audio and video settings for the current channel A mG LAG TECTITY AVAICABIE TOW ATT ATECTL TOTA TOOP VOUATONE by a 7 d d gt gt hd 22 Cisco Systems Inc 678 277 1000 Ajaj 5030 Sugarloaf Parkway Box 465447 CISCO Lawrenceville GA 30042 Cisco and the Cisco Logo are trademarks of Cisco Systems Inc and or its affiliates in the U S and other countries A listing of Cisco s trademarks can be found at www cisco com go trademarks DVB is a registered trademark of the DVB Project HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC Other third party trademarks mentioned are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 1007R 2010 Cisco and or its affiliates All rights reserved September 2010 www cisco com Part Number 4012523 Rev A
17. rchase the program you will need to enter your VOD PIN 4 Use the Play Rewind Fast Forward Pause and Stop keys on the remote control while viewing the program Note You will be able to view the program for the duration of the rental period After viewing the program you can review active VOD programs in your rental library by accessing the My Rentals section of the VOD application 27 Welcome Enjoy crystal clear pictures and CD quality sound with your Cisco 8389DVB Digital Video Recorder Best of all you can watch what you want to watch when you want to watch it at the press of a button It s all described in this user guide Go through it right away to learn about each feature and to help you enjoy your experience to the fullest Safety First Before using the set top read the Important Safety Instructions section of this guide Serial Number and MAC Address Your service provider may ask for the serial number or the MAC address of the set top if your system requires troubleshooting in the future Look for the serial number and the MAC address on the bottom of the set top Write the serial number here Write the MAC address here Navigator Bar The Navigator Bar displays information about current and future programs To access the Navigator Bar press the INFO key on the remote control lt Picture in Picture PIP PIP Channel Name and Selected Number Favorite Cu
18. rrent Time Day and Date Preterm ALL CHANNELS SLE Status Bar 010 DISCOVER i s Recording in Progress Fae Blocka Display Display Cancel Program Channel Lists of Recording Branded Options Favorite Logo Display Channels Program Information 714780 Color Coded Options The selection options at the bottom of the Navigator Bar and on several other screens are color coded to match these four keys on your remote control To access your selection press the color coded key on the remote control 114557 Note When the Navigation Bar is not displayed you can use the Red color coded key to zoom 1x 2x 4x the video on your TV 12 Electronic Program Guide The Electronic Program Guide EPG displays channel program schedules for the current and future days Use the arrow keys and the OK key on the remote control to scroll through the guide and select the program you want to view Use the color coded keys on the remote control to switch to a different Favorites list see program schedules for the previous or next day or set or remove reminder timers Record From the Program Guide 1 Press the GUIDE button 2 Press the arrow buttons to select a program and then press the RECORD button 3 Choose your recording options and then press OK 4 Review the recording you just set in the Scheduled List press the HOME key to go to the Recording Menu and then navigate to the Scheduled List 20
19. st or Back to cancel Program Reminders You can set a timer to remind you that a specific program is about to begin You can set or remove program timers from the EPG or Nav Banner by pressing the blue key on the remote control O14 Sun Eng No data availa SUN E No data available 1015 Music Eng MUS_t No data avaiinble No data available PRO When it is time for the event to start a message appears on the screen 30 seconds before the start of the event You have the option to tune to the channel or to cancel the timer The event will start if you do not press OK on the remote control within 30 seconds Contents IMPORTANT SAFETY INSTRUCT IONS sssssssssisseirersirerrerinerrnerrrsrierrenennen 2 WEICOMOG ssic0 sack eee eit ieee cane ph eeven nsen rE EEEE EEan Safety FIST essione eni ia ea ateari aan aaa aN aa iE Serial Number and MAC Address About the Remote ContOlensnna aa a EEA Front Panele eana an eaa Ea area aaae aoaaa Back Panel nae Connecting the Set Top Connecting to a TV Watch TV iiiccsede canes Setup Wizard Set Parental Control PIN Revert to Factory Settings Navigator Bat 0 Color Goded Options sisi sevssciscnsscscccsscsesvs cencgssoesinsasenatesae csssewenvcenupiace sieeve Main Mentse stener ysna on ere terre err errr r reer s odini TREES TV Categories DVR FUNRCHONS cuiris ieee ste easa nen ett otis Hever ses anerstenees aici oe eeeeneenandie cede Underst
20. umer support open_source html international Once at the site search for the product listing and click on the related items identified If you have any questions or problems accessing any of the links please contact spvtg external opensource requests cisco com 29 Front Panel 714776 1 USB Port Reserved for future use 2 Smart Card Slot Reserved for future use 3 Arrows Indicates an active cable modem link 4 Envelope Indicates a message 5 Display Displays the selected channel number and time of day 6 IR Sensor Receives the infrared signal from the remote control The sensor is behind the front panel 7 Illuminates to indicate a recording in progress 8 Record Press to enable an instant recording Note illuminates to indicate a recording in progress 9 Vol Vol Adjusts volume 10 CH CH Scrolls through channels 11 Power Turns the set top on and off 6 TV Categories When you select TV in the Main Menu you can choose the category of program that you want to watch Select the desired category and press OK on Seana the remote control to see ee channels in the selected Favorites m category You can still Radio in moro social andl y watch the selected channel on the video window inside the Categories screen Program Information To access program information press the INFO key on the remote to bring up the navigation banner Press the INFO key again The Info window displays detailed information ab
21. xits the guide and menus 24 Access the guide 25 Rewind recording 26 Play recording 27 Stop recording playback 28 Instant Replay go back 7 seconds ak oe ee men 18 19 114779 Main Menu The Main Menu provides a menu of your favorite interactive services and popular channels To access the Main Menu _ press the HOME button on apy your remote control Recording Guide Displays the Program Guide with all available channels and scheduled programs TV Programs are sorted by categories as determined by your service provider Recording Access recordings stored on the hard drive view and modify future recordings and set manual recordings On Demand Displays Games Services PPV and Video On Demand if offered by your service provider Messages View messages and check what important announcements your service provider has for you Favorites View and navigate through your lists of Favorites making your experience more efficient and faster This option also allows you to create your own lists Radio Displays a list of audio channels Settings Change various settings such as languages parental control options and navigator type Also allows you to revert to the factory settings for your set top After you select an option you can press Back to return to the Main Menu Press Exit to leave the Main Menu 13 View Blocked Channels You will see the Channel Blocked window when you tune to a
22. y Settings option Manual Recording 1 Access the Recording Menu screen from the Main Menu 2 Select Manual Recording from the Recording Menu screen 3 Use the arrow keys to find a channel you want to record and to set the time to record it 4 Press OK to save and exit when you have made all your selections Recording Settings The Recording Settings window enables you to set how to sort your programs in the Recording List and Scheduled List You can sort the programs by channel date and time Ordering VOD Services You can order Video On Demand services from the VOD application To load the VOD application 1 Navigate to and highlight the VOD icon 2 Press the OK key on the remote control to load the VOD application Note You may see a Please Wait loading message while the application is After the application loads you can browse programs to preview or purchase review selections you have already purchased and search for programs to view You can also modify various VOD settings such as applying parental control levels to VOD programs To purchase and view a VOD program 1 Select a category under Browse For Programs by highlighting the category and pressing the OK key on the remote control 2 Select the program by highlighting it and pressing the OK key on the remote control 3 Use the color coded keys on the remote control to purchase or preview the program To pu
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