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Cisco Systems 611 User's Manual

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1. Tannnnnl aa 151724 1 DIMM 1 2 DIMM 2 DIMM 3 4 DIMM 4 5 Battery 6 PCI X riser card A Caution When you handle static sensitive devices take precautions to avoid damage from static electricity Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide I oL 7220 02 a 443 Chapter4 Installing Hardware Options W Installing DIMMs Step 1 Step 2 Step 3 Step 4 A To install a DIMM follow these steps Review the safety information in the Safety Guidelines section on page 2 4 Power off the device and peripheral devices Disconnect the power cord and then disconnect all external cables Remove the cover See the Removing the Cover and Bezel section on page 4 1 for details Touch the static protective package that contains the DIMM to any unpainted metal surface on the device and then remove the DIMM from the package Install the DIMM a Open the retaining clip on each end of the DIMM connector Turn the DIMM so that the pins align correctly with the connector See Figure 4 6 Figure 4 6 Installing a DIMM 131349 Caution To avoid b
2. 1 AC power receptacle 2 Mouse port 3 Keyboard port 4 Ethernet 1 receptacle 5 Ethernet 2 receptacle 6 USB ports not supported 7 Monitor port 8 Serial port amp Note Cisco ACNS and WAFS software do not support the use of a keyboard or mouse Personal System 2 PS 2 or Universal Serial Bus USB However keyboard and mouse are supported by the BIOS for power on self test POST and the configuration setup utility Table 1 5 describes the back panel ports and receptacles Table 1 5 Back Panel Ports and Connectors Item Description AC power receptacle The AC power cord connects to this plug Ethernet port This 10 100 1000BASE T port is autosensing with full duplex capability it connects your device to the Ethernet LAN Ethernet 2 port This 10 100 1000BASE T port is autosensing with full duplex capability it connects your device to the Ethernet LAN Serial port This is a standard serial port for connecting to a console or terminal Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide oL 7220 02 EEIN Chapter1 Introducing the Cisco Wide Area Application Engine W Hardware Features Table 1 5 Back Panel Ports and Connectors continued Item Description SCSI LVD port Use this port to atta
3. Audio right Ground Audio left Ground S PDIF COPD MY BW NI e Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide I oL 7220 02 a iis Chapter1 Introducing the Cisco Wide Area Application Engine W Hardware Features Table 1 7 VGA Output Connector Pinout Pin Number Destination 1 Vsync 2 Ground 3 Hsync 4 Blue 5 Ground 6 Red 7 Green 8 Ground Inline Network Adapter Description This section describes the following features of the WAE inline network adapter e Form and Function e Ports and LED Indicators For adapter specifications see Table A 4 in Appendix A Form and Function Your appliance supports one optional 4 port Ethernet inline network adapter The inline network adapter is a full height three quarter length PCI X network interface card that contains four independent Gigabit Ethernet ports See Figure 1 15 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide ie E OL 7220 02 _ Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features W Figure 1 15 Inline Network Adapter LJ DTF ooo ooo ooo ooo O 15970
4. http www cisco com en US products products_psirt_rss_feed html I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide 7 Preface W Obtaining Technical Assistance Reporting Security Problems in Cisco Products Cisco is committed to delivering secure products We test our products internally before we release them and we strive to correct all vulnerabilities quickly If you think that you might have identified a vulnerability in a Cisco product contact PSIRT e Emergencies security alert cisco com An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported All other conditions are considered nonemergencies e Nonemergencies psirt cisco com In an emergency you can also reach PSIRT by telephone e 1 877 228 7302 e 1408 525 6532 Tip We encourage you to use Pretty Good Privacy PGP or a compatible product to encrypt any sensitive information that you send to Cisco PSIRT can work from encrypted information that is compatible with PGP versions 2 x through 8 x Never use a revoked or an expired encryption key The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL http www cisco com en US products products_security_vulnerability_policy ht m The link on this pag
5. pal j P O Paahi inline adapter A LAN switch eee La _z iia lla 240089 1 Connection WAE 1 to LAN switch 2 Connection WAE 1 to WAE 2 Fast Ethernet WAE 1 LANO Fast Ethernet WAE 1 WANO InlinePort 1 0 lan InlinePort 1 0 wan to WAE 2 LANO Cable type Straight through inilinePort 10an Cable type Crossover 3 Connection WAE 2 to WAN router Fast Ethernet WAE 2 WANO InlinePort 1 0 wan Cable type Crossover Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide I OL 7220 02 g i25 Chapter1 Introducing the Cisco Wide Area Application Engine W Hardware Features Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide EJ OL 7220 02 _ a CHAPTER Preparing to Install the Cisco Wide Area Application Engine This chapter contains important safety information you should know before working with the Wide Area Application Engine WAE Use the guidelines in this chapter to ensure your own personal safety and to help protect your device from potential damage This chapter contains the following sections e Safety Warnings page 2 1 e Safety Guidelines page 2 4 Note Read the Regulatory Compliance and Safety Information for the Cisco Content Networking Product Series document that came with your device before you begin the installation Safety Warnings A Before you install the device observe the safe
6. 100 Mbps and 10 Mbps speeds Data transfer rate 1000 Mbps 100 Mbps and 10 Mbps speeds per port in half duplex mode 2000 Mbps 200 Mbps and 20 Mbps speeds per port in full duplex mode General Technical Specifications Interface standard PCI v2 2 32 64 bit 33 66 MHz PCI X v1 0 32 64 bit 66 100 133 MHz Size 6 6 in x 4 2 in 167 64 mm x 106 68 mm PCI connector Universal 64 bit connector PCI voltage 12V minimum 11 4V maximum 12 6V 3 3V minimum 3 0V maximum 3 6V Weight 6 18 oz 175 grams Operating humidity 0 to 90 percent noncondensing Operating temperature 32 to 122 F 0 to 50 C Storage temperature 4 to 149 F 20 to 65 C Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide ne E OL 7220 02 APPENDIX Troubleshooting the System Hardware If your system is not working as expected begin troubleshooting using the procedures in this appendix This appendix guides you through some initial checks and procedures that can solve basic system problems This appendix contains the following sections e Checking the Basics page B 1 e Checking Connections and Switches page B 2 Checking the Basics Step 1 Step 2 To solve some basic system problems follow these steps Was an alert message issued by the system software Yes Check the component named in the alert message No Go to Step 2 Visually inspect the chassis Is t
7. Call your service representative See the Obtaining Technical Assistance section on page xviii Checking Connections and Switches Improperly set switches and controls and loose or improperly connected cables are the most likely source of problems for the chassis or other external equipment A quick check of all the switches controls and cable connections can easily solve these problems See Figure 1 6 for the location of front panel controls and indicators See Figure 1 7 for the location of back panel connections on the system Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide lt OL 7220 02 Appendix B Troubleshooting the System Hardware Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Checking Connections and Switches W To check all the connections and switches follow these steps Power down the system including any attached peripherals such as external drives Disconnect all the power cables from their electrical outlets If the system is connected to a power strip or power distribution unit turn the power strip off and then on again Is the power strip receiving power Yes Go to Step 5 No Go to Step 3 Plug the power strip into another electrical outlet Is the power strip receiving power Yes The original electrical outlet probably does not function Use a different electrical outlet No Go to Step 4 Plug a system that you know works into
8. regardless of the type of device This section shows cabling examples for Fast Ethernet connections only because Fast Ethernet has specific cabling requirements The inline network adapter has four ports that are divided into two inline groups see the Ports and LED Indicators section on page 1 18 The WAE can be physically placed inline between two distinct network paths creating redundant WAN links See Figure 1 17 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide Ea OL 7220 02 Chapter1 Introducing the Cisco Wide Area Application Engine Hardware Features W Two WAEs with inline network adapters can also be installed back to back in a serial fashion between two network devices for failover purposes In this type of serial cluster configuration if one WAE fails or becomes overloaded the other WAE can provide optimization See Figure 1 18 amp Note When you connect two WAE inline appliances to each other in serial fashion always use a crossover cable between the two WAEs See Figure 1 19 Figure 1 17 Cabling for a Single Inline WAE with Redundant WAN Connections MGMT WAN l ap a A gt gt LAN switch switc are Bo WAN N Router B 1 Connection Management 2 Connection WAE to LAN switch Gigabit Ethernet 1 0 using InlineGroup 1 0 Cable type Straight through recommended Fast Ethernet LANO InlinePort 1 0 lan Cable type Straight t
9. 1 13 description 1 12 expansion bays description A 2 expansion slots description A 2 F Fibre Channel adapter connector 1 14 mi Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide OL 7220 02 LEDs table 1 9 port description 1 12 specifications table A 4 front panel control buttons table 1 7 figure 1 6 LEDs figure 1 7 LEDs table 1 8 functional description WAE 1 4 hard disk controller description A 2 hard disk drive LED description 1 8 hard disk drives SCSI 4 15 serial ATA 4 15 hardware troubleshooting B 1 heat dissipation specifications A 3 humidity maintenance guidelines C 3 specifications A 3 Index W I O connectors 1 10 inline network adapter cabling examples 1 22 cabling requirements 1 19 description 1 16 installing 4 4 specifications A 6 installation rack 3 5 tabletop 3 12 warnings 2 1 installing adapters 4 5 covers 4 18 memory modules 4 12 L LEDs back panel figure 1 8 back panel table 1 8 checking 3 15 front panel figure 1 7 front panel table 1 8 inline network adapter 1 18 line conditioners using C 7 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide oL 7220 02 a Ns W index local area network Ethernet 1 2 magnetism preventing effects of C 5 maintenance C 1 to C 6 memory configuration changes 4 12 memory module installing 4 12 order of installat
10. 4 Appliance Specifications amp Note Your system software might not support all of the WAE supported hardware features Table A 1 summarizes the features and specifications for the WAE 511 and WAE 611 I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide 7 AppendixA Technical Specifications W Appliance Specifications Table A 1 Appliance Features and Specifications Specification Description Microprocessor e WAE 511 One Intel 2 8 GHz Celeron 256 KB with level 2 cache and multimedia extensions MMX2 technology e WAE 611 One Intel 3 0 GHz Pentium 4800 MHz with level 2 cache and multimedia extensions MMX2 technology Memory e WAE 511 One or two 512 MB SDRAM DIMMs MEM WAE 512MB e WAE 611 Two 1 GB SDRAM DIMMs fixed configuration Regardless of the the amount of memory installed on your hardware device the amount of memory supported is regulated by the software version that is installed e WAFS software supports up to 1 GB of memory e ACNS software supports up to 512 MB of memory ACNS software does not support additional memory over 512 MB Expansion bays Two 3 5 in 8 89 cm slim height bays for hard disk drives Expansion slots Two 66 100 MHz 64 bit PCI X slots on the system board half length full height slots one low profile and one full profile Hard disk controller e WAE 511 Serial advanced technology attachment SATA contr
11. 4 0 MHz 2 dB e Sync tip 40 IRE 4 e Luma nonlinearity 5 e Audio specifications e S PDIF PCM or compressed audio coding 3 AC 3 bitstream out 75 ohm 0 5 V p p 20 Rise and fall time gt 0 4 microseconds measured from 10 to 90 e Analog Jumper selectable balanced or unbalanced audio balanced 4 dBm Frequency response 20 Hz to 22 kHz 0 5 dB Reference level 0 5 V p p 10 THD n 20 Hz to 22 kHz lt 0 5 p p peak to peak SU SSN ge Sor Note S N signal to noise ratio rms root mean square IRE Institute of Radio Engineers S PDIF Sony Philips Digital Interface PCM pulse coded modulation THD total harmonic distortion Table A 3 describes the inline network adapter technical and general specifications The minimum software release required for the inline network adapter is WAAS 4 0 7 I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide gy AppendixA Technical Specifications W Adapter Specifications Table A 4 Inline Network Adapter Specifications Specification Description Copper Gigabit Ethernet Specifications IEEE standard Gigabit Ethernet 1000BASE T Fast Ethernet 100BASE T Ethernet 10BASE T Full duplex and half duplex Supports both half duplex and full duplex operation in all operating speeds Autonegotiation Autonegotiates between full duplex and half duplex operations and between 1000 Mbps
12. Appendix D Using the Configuration Setup Utility Program HZ Starting the Configuration Setup Utility Program e View and clear the error log e Enable USB keyboard and mouse support Starting the Configuration Setup Utility Program To start the Configuration Setup Utility program follow these steps Step 1 Turn on the device Step2 When the prompt Press F1 for Configuration Setup appears press F1 If you have set both a user power on password and a supervisor administrator password you must type the supervisor password to access the full Configuration Setup Utility menu If you do not type the supervisor password a limited Configuration Setup Utility menu is available Step3 Follow the instructions in the window Step4 Choose settings to view or change Configuration Setup Utility Menu Options The following choices are on the Configuration Setup Utility main menu Depending on the version of your BIOS code some menu choices might differ slightly from these descriptions System Summary Choose this option to view configuration information including the type speed and cache sizes of the microprocessors and the amount of installed memory When you make configuration changes through other options in the Configuration Setup Utility program the changes are reflected in the system summary you cannot change settings directly in the system summary This option is on the full and limited Configuration Setup Utility men
13. INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES CCVP the Cisco Logo and the Cisco Square Bridge logo are trademarks of Cisco Systems Inc Changing the Way We Work Live Play and Learn is a service mark of Cisco Systems Inc and Access Registrar Aironet BPX Catalyst CCDA CCDP CCIE CCIP CCNA CCNP CCSP Cisco the Cisco Certified Internetwork Expert logo Cisco IOS Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Cisco Unity Enterprise Solver EtherChannel EtherFast EtherSwitch Fast Step Follow Me Browsing FormShare GigaDrive GigaStack HomeLink Internet Quotient IOS iPhone IP TV iQ Expertise the iQ logo iQ Net Readiness Scorecard iQuick Study LightStream Linksys MeetingPlace MGX Networking Academy Network Registrar Packet PIX ProConnect RateMUX ScriptShare SlideCast SMARTnet StackWise The Fastest Way to Increase Your Internet Quotient and TransPath are registered trademarks of Cisco Systems Inc and or its affiliates in the United States and certain other countries All other trademarks mentioned in this document or Website are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 0612R Any Internet Protoco
14. are similar such as two switches use a crossover cable e When you are directly connecting two network devices that are different such as a switch and router use a straight through cable amp Note Because the inline network adapter has an internal crossover connection that becomes active when the InlineGroup interface is placed in mechanical bypass mode you must figure out which cable you would use to connect the two network devices directly and then you must install the other cable type on one side usually the WAN side of the inline appliance instead Table 1 10 shows the cable requirements for WAE and non WAE connections when you are using Fast Ethernet end to end Table 1 10 Cable Requirements for WAE Connections Using Fast Ethernet Connection Required Cable Switch to switch no WAE Crossover Switch to router no WAE Straight through Router to router no WAE Crossover Switch to WAE and Straight through WAE to Router Crossover Switch to WAE and Straight through WAE to Switch Straight through Router to WAE and Straight through WAE to Router Straight through WAE to WAE Crossover I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide m Chapter1 Introducing the Cisco Wide Area Application Engine W Hardware Features Step2 Connect Fast Ethernet ports on both the LAN and the WAN sides of the WAE inline appliance by using the following
15. by calling 1 800 553 NETS 6387 Documentation Feedback You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco com You can send comments about Cisco documentation to bug doc cisco com Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide OL 7220 02 Preface Cisco Product Security Overview Wi You can submit comments by using the response card if present behind the front cover of your document or by writing to the following address Cisco Systems Attn Customer Document Ordering 170 West Tasman Drive San Jose CA 95134 9883 We appreciate your comments Cisco Product Security Overview Cisco provides a free online Security Vulnerability Policy portal at this URL http www cisco com en US products products_security_vulnerability_policy ht ml From this site you can perform these tasks e Report security vulnerabilities in Cisco products e Obtain assistance with security incidents that involve Cisco products e Register to receive security information from Cisco A current list of security advisories and notices for Cisco products is available at this URL http www cisco com go psirt If you prefer to see advisories and notices as they are updated in real time you can access a Product Security Incident Response Team Really Simple Syndication PSIRT RSS feed from this URL
16. by clicking the Tools amp Resources link under Documentation amp Tools Choose Cisco Product Identification Tool from the Alphabetical Index drop down list or click the Cisco Product Identification Tool link under Alerts amp RMAs The CPI tool offers three search options by product ID or model name by tree view or for certain products by copying and pasting show command output Search results show an illustration of your product with the serial number label location highlighted Locate the serial number label on your product and record the information before placing a service call Submitting a Service Request Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information After you describe your situation the TAC Service Request Tool provides recommended I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide m Preface Obtaining Technical Assistance solutions If your issue is not resolved using the recommended resources your service request is assigned to a Cisco engineer The TAC Service Request Tool is located at this URL http www cisco com techsupport servicerequest For S1 or S2 service requests or if you do not have Internet access contact the Cisco TAC by telephone S1 or S2 service requests are those in whic
17. growing companies learn how they can use technology to increase revenue streamline their business and expand services The publication identifies the challenges facing these companies and the technologies to help solve them using real world case studies and business strategies to help readers make sound technology investment decisions You can access iQ Magazine at this URL http www cisco com go iqmagazine or view the digital edition at this URL http ciscoiq texterity com ciscoiq sample I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide 7 Preface W Obtaining Additional Publications and Information e Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing developing and operating public and private internets and intranets You can access the Internet Protocol Journal at this URL http www cisco com ipj e Networking products offered by Cisco Systems as well as customer support services can be obtained at this URL http www cisco com en US products index html e Networking Professionals Connection is an interactive website for networking professionals to share questions suggestions and information about networking products and technologies with Cisco experts and other networking professionals Join a discussion at this URL http www cisco com discuss networking e World class networking trai
18. it will receive direct sunlight particularly in the afternoon Do not place it next to a heat source of any kind including heating vents during winter Adequate ventilation is particularly important at high altitudes System performance may not be optimum when the system is operating at high temperatures as well as high altitudes Make sure that all slots and openings on the system remain unobstructed especially the fan vent on the back of the system Clean the system at regular intervals to avoid any buildup of dust and debris which can cause a system to overheat If the system has been exposed to abnormally cold temperatures allow a 2 hour warm up period to bring it up to normal operating temperature before turning it on Failure to do so may cause damage to internal components particularly the hard disk drive If intermittent system failures are noticed try reseating any socketed chips which might have become loose because of temperature fluctuations Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide e2 E OL 7220 02 AppendixC Maintaining the Cisco Wide Area Application Engine Humidity Altitude Maintaining Your Site Environment W High humidity conditions can cause moisture migration and penetration into the system This moisture can cause corrosion of internal components and degradation of properties such as electrical resistance and thermal conductivity Extreme moisture buildup insi
19. of EMI and RFI emitted by computing equipment Each system meets these FCC regulations To reduce the possibility of EMI and RFI follow these guidelines Magnetism Operate the system only with the system cover installed Ensure that the screws on all peripheral cable connectors are securely fastened to their corresponding connectors on the back of the system Always use shielded cables with metal connector shells for attaching peripherals to the system Because they store data magnetically hard disk drives are extremely susceptible to the effects of magnetism Hard disk drives should never be stored near magnetic sources such as the following Monitors TV sets Printers Telephones with real bells Fluorescent lights I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide gy Appendix C Maintaining the Cisco Wide Area Application Engine Hs Maintaining Your Site Environment Power Source Interruptions Systems are especially sensitive to variations in voltage supplied by the AC power source Overvoltage undervoltage and transients or spikes can erase data from memory or even cause components to fail To protect against these types of problems power cables should always be properly grounded and one or both of the following methods should be used e Use one of the power protection devices described in the Using Power Protection Devices section on page C 7 e Place t
20. or remove the grounding prong from a cable If you must use an extension cord use a three wire cord with properly grounded plugs Observe extension cord and power strip ratings Make sure that the total ampere rating of all products plugged into the extension cord or power strip does not exceed 80 percent of the extension cord or power strip ampere ratings limit Do not use appliance or voltage converters or kits sold for appliances with your product I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide J Chapter 2 Preparing to Install the Cisco Wide Area Application Engine W Safety Guidelines e To help protect your system components from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or uninterruptible power supply UPS e Position cables and power cords carefully route cables and the power cord and plug so that they cannot be stepped on or tripped over Be sure that nothing rests on your system components cables or power cord e Do not modify power cables or plugs Consult a licensed electrician or your power company for site modifications Always follow your local or national wiring rules Protecting Against Electrostatic Discharge Static electricity can harm delicate components inside the device To prevent static damage discharge static electricity from your body before you touch any of your system s electronic compo
21. that you used for the removed device Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide Ea OL 7220 02 CHAPTER l Installing Hardware Options This chapter provides basic instructions for installing hardware options in the Wide Area Application Engine WAE These instructions are intended for experienced technicians This chapter contains the following topics e Removing the Cover and Bezel page 4 1 e Installing Adapters page 4 3 e Installing DIMMs page 4 12 e Working with Hard Disk Drives page 4 15 e Completing the Installation page 4 17 Removing the Cover and Bezel A Warning Before working on a system that has an on off switch turn OFF the power and unplug the power cord Statement 1 To remove the cover follow these steps Step 1 Review the information in the Safety Warnings section on page 2 1 and the Safety Guidelines section on page 2 4 Step2 Power down the device and all attached devices Disconnect the power cord and all external cables Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide I oL 7220 02 Chapter4 Installing Hardware Options W Removing the Cover and Bezel Step 3 Loosen the two captive screws 1 on the rear of the cover See Figure 4 1 Figure 4 1 Removing the Cover Step 4 Slide the cover back then lift it up and off the device A Caution For proper cooling and airflow replace the cover before
22. the adapter If you have other hardware options to install do so now otherwise go to the Completing the Installation section on page 4 17 Installing a Fibre Channel Adapter Fibre Channel is a high speed data transport technology used for mass storage and networking Fibre Channel technology is outlined in the SCSI 3 Fibre Channel Protocol SCSI FCP The Fibre Channel adapter uses a multimode shortwave optical interface for distances up to 1640 feet 500 meters It is a 2 gigabit Gb Fibre Channel device that supports data transfer rates up to 200 megabytes per second MBps half duplex and 400 MBps full duplex on optical interfaces Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide Pas E OL 7220 02 Chapter4 Installing Hardware Options Installing Adapters W Preparing to Install the Adapter Before you begin the installation do these tasks e Read the Fiber Optic Cabling Guidelines for the Fibre Channel Adapter section e Read the Tools and Parts Required section e Write down the serial number for future reference Fiber Optic Cabling Guidelines for the Fibre Channel Adapter To avoid damage to your fiber optic cables follow these guidelines e Do not route the cable along a folding cable management arm e When attaching fiber optic cables to a Fibre Channel device on slide rails leave enough slack in the cables so that they do not bend to a radius smal
23. turning on the device Operating the device for extended periods over 30 minutes with the cover removed might damage device components Step5 Remove the bezel as shown in Figure 4 2 a Press the release tabs on the bezel and pull the bezel away from the chassis b Store the bezel in a safe place Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide a2 E OL 7220 02 Chapter4 Installing Hardware Options Installing Adapters W Figure 4 2 Removing the Bezel Installing Adapters This section provides general information about the system board riser card adapters and PCI X slot configuration specifications and contains the following adapter installation procedures e Installing an MPEG Decoder Adapter page 4 5 e Installing a Fibre Channel Adapter page 4 8 Note These adapters are supported in ACNS software only Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide oL 7220 02 PEN Chapter4 Installing Hardware Options W Installing Adapters amp Note To install the inline network adapter see the Installing the Cisco WAE Inline Network Adapter publication The inline network adapter is supported in WAAS 4 0 7 and later software only Before you install adapters review the following information e The device has two Peripheral Component Interconnect Extended PCI X adapter slots PCI X slot 1 is located on the adapter suppo
24. 0 C Heat Dissipation Minimum configuration 307 Btu hr 90 Watts Maximum configuration 850 Btu hr 250 Watts Humidity e Operating 8 to 80 e Nonoperating 8 to 80 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide oL 7220 02 a AS AppendixA Technical Specifications W Adapter Specifications Table A 1 Appliance Features and Specifications continued Specification Description Altitude Maximum altitude 6998 ft 2133 m Acoustical noise e Sound power idling 6 5 bel maximum S e Sound power operating 6 5 bel maximum 1 Btu British thermal unit Adapter Specifications Table A 2 describes the Fibre Channel adapter specifications Table A 2 Fibre Channel Adapter Specifications Fibre Channel adapter e Bus type Fiber optic media shortwave 50 micron e Bus transfer rate 2 gigabits per second Gbps maximum at half duplex and 4 Gbps at full duplex e Protocols Supports FCP SCSI protocol 1 FCP Fibre Channel Protocol Table A 3 describes the MPEG A V decoder adapter specifications Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide na OL 7220 02 AppendixA Technical Specifications Adapter Specifications W Table A 3 MPEG A V Decoder Adapter Specifications MPEG A V decoder adapter Video specifications e S N 10 kHz to 4 2 MHz Y 65 dB rms Pb 70 dB rms Pr 70 dB rms e Frequency response 0 to
25. 1 The Cisco WAE inline network adapter provides inline traffic interception capability for your appliance When your appliance is configured for inline interception mode you can set attributes to control which interfaces are to be used over which VLANs By default the adapter operates on all inline capable interfaces and VLANs You can configure the inline redirection feature using the WAAS 4 0 7 CLI or the WAAS 4 0 7 Central Manager GUI The WAAS software defines two new interface types A group interface that represents an inline pair grouping and a port interface that represents the individual port These interfaces are referred to as inlineGroup and inlinePort respectively InlineGroup interfaces are numbered using the format slot group The slot number is the slot in which the adapter is inserted In the WAE 500 series and 600 series appliances the adapter must be installed in slot 1 only The group number is either 0 or 1 each adapter has 2 group pairs The group number is displayed on the adapter label InlinePort interfaces are numbered slot group lan or slot group wan The last attribute is the LAN or WAN designator The inline network adapter also includes an onboard programmable Watch Dog Timer WDT controller You can set the time to wait after a failure event such as a power outage or a kernel crash before the unit begins to operate in mechanical bypass mode In mechanical bypass mode traffic is bridged between
26. 4 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide I oL 7220 02 Chapter3 Installing the Cisco Wide Area Application Engine Hs Tools and Parts Required Tools and Parts Required A sliding rail rack mount kit and cable management assembly is included in your shipping container accessory box The rack mount kit is suitable for mounting the device in a 19 inch 48 26 cm four post equipment rack Angle brackets for mounting the device in a two post rack are also included in your shipping container You need the following parts and tools to install the device in a rack e Flat blade screwdriver e Phillips screwdriver e One rack mount kit e Documentation Installing the Cisco Wide Area Application Engine Place the device in the desired location You can mount it in a rack for your convenience or place it on a solid stable surface If you do not plan to install the unit in an equipment rack proceed to the Installing the Chassis on a Tabletop section on page 3 12 Racks are marked in vertical increments of 1 75 inches 4 44 cm Each increment is referred to as a rack unit RU A 1 RU device is 1 75 inches 4 44 cm tall Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide E OL 7220 02 Chapter3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine W A Warning To prevent bodily injury when mounting or se
27. AE 511 4 15 Completing the Installation 4 17 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide I oL 7220 02 vi E Contents Technical Specifications A 1 Appliance Specifications A 1 Adapter Specifications A 4 Troubleshooting the System Hardware B 1 Checking the Basics B 1 Checking Connections and Switches B 2 Maintaining the Cisco Wide Area Application Engine C 1 Maintaining Your Site Environment C 1 Temperature C 2 Humidity C 3 Altitude c 3 Dust and Particles C 3 Corrosion C 4 Electrostatic Discharge C 4 Electromagnetic and Radio Frequency Interference C 4 Magnetism C 5 Power Source Interruptions C 6 Using Power Protection Devices C 7 Surge Protectors C 7 Line Conditioners C 7 Uninterruptible Power Supplies C 7 Using the Configuration Setup Utility Program D 1 About the Configuration Setup Utility Program D 1 Starting the Configuration Setup Utility Program D 2 Configuration Setup Utility Menu Options D 2 INDEX mi Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide OL 7220 02 Preface This preface describes the purpose of the Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide who should read it how it is organized and its document conventions This preface contains the following sections e Purpose page ix e Audience page x e Organization page x e Conventions page xi e Related Documentation page xiii e Obtain
28. Ahafo CISCO Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide Americas Headquarters Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http Awww cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 Text Part Number OL 7220 02 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY The following information is for FCC compliance of Class A devices This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interfere
29. BASE TX mi Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide OL 7220 02 Chapter1 Introducing the Cisco Wide Area Application Engine Hardware Features W Table 1 3 Back Panel LEDs Indicator Color State Description Ethernet 1 activity Green Blinking There is an active link connection on the 10 100 1000BASE T interface for Ethernet port 1 Ethernet 2 activity Green Blinking There is an active link connection on the 10 100 1000BASE T interface for Ethernet port 2 Ethernet 2 link Green On The speed of the Ethernet LAN is 1OOOBASE TX Off The speed of the Ethernet LAN is 10BASE T 100BASE TX Figure 1 8 shows the LEDs for the Fibre Channel adapter and Table 1 4 describes their function Figure 1 8 Fibre Channel Adapter LEDs Note In the illustration the top LED is green and the bottom LED is amber Table 1 4 Fibre Channel Adapter LEDs LED State Meaning Green On Power is on Amber On Green On Fibre Channel adapter is online Amber Off Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide OL 7220 02 EN Chapter1 Introducing the Cisco Wide Area Application Engine W Hardware Features Table 1 4 Fibre Channel Adapter LEDs continued LED State Meaning Green Off Signal has been acquired The Fibre Channel Amber On adapter firmware is performing or waiting to perform Fibre Chan
30. Drives in the Cisco Wide Area Application Engine 611 document that ships with the following hard disk drive options DISK 611SC 144GB and DISK 611SC 300GB Installing a Hard Disk Drive in the WAE 511 amp Note All hard disk drives being used in the WAE should have the same throughput speed rating Mixing hard disk drives with different speed ratings will cause all hard disk drives to operate at the lower throughput speed Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide I OL 7220 02 g ais Chapter4 Installing Hardware Options W Working with Hard Disk Drives amp Note A If your device has only one hard disk drive install it in the left drive bay Caution Step 1 Step 2 Step 3 Step 4 Step 5 To maintain proper system cooling do not operate the device for more than 10 minutes without either a hard disk drive or a filler panel installed in each bay To install a simple swap SATA hard disk drive in a bay follow these steps Inspect the new drive for any signs of damage Review the information in the Safety Warnings section on page 2 1 and the Safety Guidelines section on page 2 4 Power down the device and peripheral devices and disconnect the power cord and all external cables Press the release tabs on the bezel and pull the bezel away from the chassis See Figure 4 2 Install the hard disk drive in the bay a Align the dri
31. ESD is a problem particularly in dry environments where the relative humidity is below 50 percent To reduce the effects of ESD you should observe the following guidelines e Wear a grounding wrist strap If a grounding wrist strap is unavailable touch an unpainted metal surface on the chassis periodically to neutralize any static charge e Keep components in their antistatic packaging until they are installed e Avoid wearing clothing made of wool or synthetic materials Electromagnetic and Radio Frequency Interference Electromagnetic interference EMI and radio frequency interference RFI from a system can adversely affect devices such as radio and television TV receivers operating near the system Radio frequencies emanating from a system can also Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide ca E OL 7220 02 AppendixC Maintaining the Cisco Wide Area Application Engine Maintaining Your Site Environment W interfere with cordless and low power telephones Conversely RFI from high power telephones can cause spurious characters to appear on the system s monitor screen RFI is defined as any EMI with a frequency above 10 kilohertz kHz This type of interference can travel from the system to other devices through the power cable and power source or through the air like transmitted radio waves The Federal Communications Commission FCC publishes specific regulations to limit the amount
32. ables to the slide rails See Figure 3 9 Figure 3 9 Securing the Cables 000000000000000 00000000000 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide Eu OL 7220 02 Chapter 3 Installing the Cisco Wide Area Application Engine Step 9 Installing the Cisco Wide Area Application Engine W amp Note Leave enough slack in the cables to allow for sliding the device in or out of the rack To transport the rack to another location with the chassis installed you must secure the chassis to the rack a Remove one mounting screw and loosen the other mounting screws as indicated in Figure 3 10 Figure 3 10 Securing the Chassis for Transporting in the Rack mounting screws Move mounting screw 134410 b If necessary disconnect the cables from the rear of the chassis then slide the chassis out of the rack six inches 150 mm c Fully extend the rail and reinsert the M6 screws in each slide rail To secure the rail tighten all screws The rails should be fully extended to the rear of the rack and the shipping brackets should be installed d Secure the chassis to the rack with the M6 screws To remove the chassis from the rack reverse these instructions Store these installation instructions with your product documentation for future use I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide J Chapter3 Installi
33. al Fibre Channel adapter that has a single Fibre Channel port The Fibre Channel connector see Figure 1 13 is an LC style connector that supports nonoptical fibre conductive nonOFC multimode fiber optic cabling using a small form factor SFF fiber optic transceiver module The Fibre Channel adapter uses LC LC Fibre Channel cables The total cable length should not exceed 1640 feet 500 meters Fibre Channel cables are not supplied by Cisco Systems Figure 1 13 Fibre Channel Connector Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide EE OL 7220 02 Chapter1 Introducing the Cisco Wide Area Application Engine Hardware Features W Video Port Connectors The WAE 511 and WAE 611 support one optional MPEG A V decoder adapter that has one audio and video input output port Figure 1 14 shows the following five connectors for the audio and video input output port e 3 BNC connectors for YUV RGB and composite video output e Mini XLR 8 pin connector for Sony Philips Digital Interface S PDIF and analog stereo audio output e Mini XLR 8 pin connector for video graphics array VGA output Figure 1 14 Video Input Output Connectors Table 1 6 provides the pinout for the audio output mini XLR 8 pin connector and Table 1 7 provides the pinout for the VGA output mini XLR 8 pin connector Table 1 6 Audio Output Connector Pinout Pin Number Destination Audio left Ground Audio left
34. altitude guidelines C 3 specifications A 4 back panel LEDs figure 1 8 LEDs table 1 8 ports table 1 11 INDEX bays description A 2 C cables connecting 3 13 cabling requirements Ethernet standard note 1 12 inline network adapter 1 19 inline network adapter examples 1 22 cautions description of xii CD eject button description 1 7 CD ROM drive LED description 1 8 Configuration Setup Utility program using D 1 connections cables 3 13 power 3 14 troubleshooting B 2 connectors and ports Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide oL 7220 02 aN W index description 1 10 to 1 15 inline network adapter 1 18 console connecting to port 3 13 control buttons front panel 1 7 corrosion preventing damage C 4 covers installing 4 18 removing 4 1 D dimensions WAE A 2 DIMMs considerations 4 12 installing 4 12 disk drives See hard disk drives dust preventing damage C 3 electrical input specifications A 3 electromagnetic interference See EMI electrostatic discharge See ESD EMI preventing effects of C 4 environment maintaining C 1 ESD preventing damage 2 6 C 4 Ethernet 1 activity LED 1 9 Ethernet link LED 1 8 Ethernet 1 port 1 11 Ethernet 2 activity LED 1 9 Ethernet 2 link LED 1 9 Ethernet 2 port 1 11 Ethernet connections 3 13 Ethernet controller 1 2 1 12 Ethernet ports cabling requirements note 1 12 connector pinout
35. an also draws dust and other particles into the system causing contaminant buildup which results in an increase in the system s internal temperature and interferes with the operation of various system components To avoid these conditions we recommend keeping your work environment clean to reduce the amount of dust and dirt around the system thereby reducing the amount of contaminants drawn into the system by the power supply fan This section discusses various environmental factors that can adversely affect system performance and longevity I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide 7 Appendix Maintaining the Cisco Wide Area Application Engine Hs Maintaining Your Site Environment Temperature Temperature extremes can cause a variety of problems including premature aging and failure of chips or mechanical failure of devices Extreme temperature fluctuations can cause chips to become loose in their sockets and can cause expansion and contraction of disk drive platters resulting in read or write data errors To minimize the negative effects of temperature on system performance follow these guidelines Ensure that the system is operated in an environment no colder than 50 F 10 C or hotter than 95 F 35 C Ensure that the system has adequate ventilation Do not place it within a closed in wall unit or on top of cloth which can act as insulation Do not place it where
36. ans reader take note Notes contain helpful suggestions or references to materials not contained in this manual Caution Means reader be careful You are capable of doing something that might result in equipment damage or loss of data mi Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide OL 7220 02 Preface gt Warning Related Documentation W IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device Statement 1071 SAVE THESE INSTRUCTIONS Related Documentation The WAE appliance supports three different software installations Cisco Wide Area Application Services software WAAS Cisco Wide Area File System WAFS software and Cisco Application and Content Networking System ACNS software When WAAS software is installed the WAE appliance can function as either a Central Manager or as an Application Acceleration Engine When ACNS software is installed the WAE appliance functions as a Content Engine or one of the other ACNS device modes Content Router or Content Distribution Manager When WAFS software is
37. cable types e On the LAN side of the connection use a straight through cable between the WAE inline appliance and the network device e On the WAN side of the connection use the cable that is different from the cable that you would use to connect the two network devices directly as determined in Step 1 For example if you are connecting a router and a switch two different devices through the WAE inline appliance use a straight through cable on the LAN side of the connection and use a crossover cable on the WAN side of the connection If you were connecting the two different devices directly you would use a straight through cable so use the crossover cable instead If you are connecting two switches or two similar devices use straight through cables on both the LAN and the WAN sides of the WAE inline appliance Figure 1 17 through Figure 1 19 show the cables to use for the WAE LAN and WAN connections between Fast Ethernet ports Installation Scenarios and Cabling Examples for Fast Ethernet Connections WAE appliances can be installed physically between two network devices such as the branch office router and branch office LAN switch by connecting the WAE inline network adapter ports to the network devices using the proper cables If you are connecting a WAE inline appliance between two devices using Gigabit Ethernet you can use either straight through cables crossover cables or any combination of the two cable types
38. ch an external Cisco WAE 611 only See Storage Array device Figure 1 2 Fibre Channel port on This port provides the option to connect to an optional adapter external Fibre Array device or SAN l for added data storage capacity Audio video port on e 3 BNC connectors for YUV RGB and optional MPEG A V composite video output decoder adapter e Mini XLR 8 pin connector for S PDIF and analog stereo audio output e Mini XLR 8 pin connector for VGA output 1 SAN storage area network 2 BNC Bayonet Neill Concelman 3 RGB red green blue 4 S PDIF Sony Philips Digital Interface 5 VGA video graphics array Ethernet Port Connector The WAE appliance comes with one integrated dual port Ethernet controller This controller provides an interface for connecting to 10 Mbps 100 Mbps or 1000 Mbps networks and provides full duplex FDX capability which enables simultaneous transmission and reception of data on the Ethernet LAN To access the Ethernet port connect a Category 3 4 or 5 unshielded twisted pair UTP cable to the RJ 45 connector on the back of the device Note The 100BASE TX 1000BASE TX Ethernet standard requires that the cabling in the network be Category 5 or higher Figure 1 10 shows the pin number assignments for the Ethernet RJ 45 port Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide i12 i OL 7220 02 _ Chapter 1 Introducing the Cisco Wide Area Applicatio
39. covers when the system is not in use e Close windows and outside doors to keep out airborne particles I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide gy Appendix C Maintaining the Cisco Wide Area Application Engine Hs Maintaining Your Site Environment Corrosion The oil from a person s fingers or prolonged exposure to high temperature or humidity can corrode the gold plated edge connectors and pin connectors on various devices in the system This corrosion on system connectors is a gradual process that can eventually lead to intermittent failures of electrical circuits To prevent corrosion you should avoid touching contacts on boards and cards Protecting the system from corrosive elements is especially important in moist and salty environments which tend to promote corrosion Also as a further deterrent to corrosion the system should not be used in extreme temperatures as explained in the Temperature section on page C 2 Electrostatic Discharge Electrostatic discharge ESD results from the buildup of static electricity on the human body and certain other objects This static electricity is often produced by simple movements such as walking across a carpet ESD is a discharge of a static electrical charge that occurs when a person whose body contains such a charge touches a component in the system This static discharge can cause components especially chips to fail
40. d on it This section describes WAAS ACNS and WAFS software WAAS Software Description page 1 4 ACNS Software Description page 1 5 WAFS Software Description page 1 5 WAAS Software Description With WAAS software installed the WAE appliance functions as either a WAAS Central Manager or a WAAS Application Acceleration Engine The WAAS Central Manager provides a graphical user interface to monitor and configure all Acceleration Engines The WAAS Acceleration Engine is deployed in remote branch offices and in the data center to accelerate TCP applications that access data across the network The Application Acceleration Engine functionality operates at different levels based on the software licenses purchased WAAS 4 x software offers the WAAS Transport License or the WAAS Enterprise License options Cisco WAAS software helps enterprises meet the following objectives Provide branch office employees with LAN like access to information and applications across a geographically distributed network Migrate application and file servers from branch offices into centrally managed data centers Minimize unnecessary WAN bandwidth consumption through the use of advanced compression algorithms Provide print services to branch office users Cisco WAAS allows you to configure a WAE as a print server so you do not need to deploy a dedicated system to fulfill print requests Improve application performance over the WAN by addressing the followi
41. d then tighten the captive screws labeled in Figure 4 8 Caution Before sliding the cover forward make sure that the cover will properly engage the ledge at the front of the device Step2 Install the bezel a Align the hooks on the bottom of the bezel with the device b Press the bezel toward the device until it clicks into place Figure 4 8 Installing the Cover mi Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide OL 7220 02 Chapter4 Installing Hardware Options Completing the Installation W Step3 Install the device in the rack See the Installing the Cisco Wide Area Application Engine section on page 3 2 for instructions Step4 Connect all external cables and the power cord to the device and then plug the power cord into a properly grounded electrical outlet Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide oL 7220 02 a 419 Chapter4 Installing Hardware Options Hs Completing the Installation Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide a20 E OL 7220 02 APPENDIX Technical Specifications This appendix describes the WAE models listed here Model Product Number Wide Area Application Engine 511 WAE 511 K9 Wide Area Application Engine 611 WAE 611 K9 This appendix contains the following sections e Appliance Specifications page A 1 e Adapter Specifications page A
42. de the system can result in electrical shorts which can cause serious damage to the system Each system is rated to operate at 8 to 80 percent relative humidity with a humidity gradation of 10 percent per hour Buildings in which climate is controlled by air conditioning in the warmer months and by heat during the colder months usually maintain an acceptable level of humidity for system equipment However if a system is located in an unusually humid location a dehumidifier can be used to maintain the humidity within an acceptable range Operating a system at high altitude low pressure reduces the efficiency of forced and convection cooling and can result in electrical problems related to arcing and corona effects This condition can also cause sealed components with internal pressure such as electrolytic capacitors to fail or perform at reduced efficiency Each system is rated to operate at a maximum altitude of 6998 feet 2133 meters and can be stored at a maximum altitude of 15 000 feet 4570 meters Dust and Particles A clean operating environment can greatly reduce the negative effects of dust and other particles which act as insulators and interfere with the operation of a system s mechanical components In addition to regular cleaning you should follow these guidelines to deter contamination of the system equipment e Do not permit smoking anywhere near the system e Do not permit food or drink near the system e Use dust
43. e cover in place will invalidate the safety approvals and pose a risk of fire and electrical hazards Statement 117 Warning Blank faceplates and cover panels serve three important functions they prevent exposure to hazardous voltages and currents inside the chassis they contain electromagnetic interference EMI that might disrupt other equipment and they direct the flow of cooling air through the chassis Do not operate the system unless all cards faceplates front covers and rear covers are in place Statement 1029 Warning There is the danger of explosion if the battery is replaced incorrectly Replace the battery only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Statement 1015 Warning Ultimate disposal of this product should be handled according to all national laws and regulations Statement 1040 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide oL 7220 02 a 23 Chapter 2 Preparing to Install the Cisco Wide Area Application Engine W Safety Guidelines A Warning To prevent bodily injury when mounting or servicing this unit in a rack you must take special precautions to ensure that the system remains stable The following guidelines are provided to ensure your safety e This unit should be mounted at the bottom of the rack if it is the only unit in the rack e When mounting this unit in a partially f
44. e easier access during installation e Connect the device to a properly grounded outlet e Do not overload the power outlet when installing multiple devices in the rack e Do not place any object weighing more than 110 1b 50 kg on top of rack mounted devices Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide oL 7220 02 Chapter 2 Preparing to Install the Cisco Wide Area Application Engine W Safety Guidelines Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide EN OL 7220 02 gt CHAPTER Installing the Cisco Wide Area Application Engine This chapter explains how to install the Cisco Wide Area Application Engine WAE 511 and WAE 611 in an equipment rack It also provides general instructions for installing the device on a table or workbench This chapter contains the following sections Tools and Parts Required page 3 2 Installing the Cisco Wide Area Application Engine page 3 2 Connecting Cables page 3 13 Connecting Power and Booting the System page 3 14 Checking the LEDs page 3 15 Removing or Replacing a Cisco Wide Area Application Engine page 3 15 Before you begin the installation read the Regulatory Compliance and Safety Information for the Cisco Content Networking Product Series document that shipped with your device Warning Read the installation instructions before connecting the system to the power source Statement 100
45. e has the current PGP key ID in use Obtaining Technical Assistance Cisco Technical Support provides 24 hour a day award winning technical assistance The Cisco Technical Support amp Documentation website on Cisco com features extensive online support resources In addition if you have a valid Cisco Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide E OL 7220 02 Preface Obtaining Technical Assistance W service contract Cisco Technical Assistance Center TAC engineers provide telephone support If you do not have a valid Cisco service contract contact your reseller Cisco Technical Support amp Documentation Website The Cisco Technical Support amp Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies The website is available 24 hours a day at this URL http www cisco com techsupport Access to all tools on the Cisco Technical Support amp Documentation website requires a Cisco com user ID and password If you have a valid service contract but do not have a user ID or password you can register at this URL http tools cisco com RPF register register do Note Use the Cisco Product Identification CPI tool to locate your product serial number before submitting a web or phone request for service You can access the CPI tool from the Cisco Technical Support amp Documentation website
46. e is little or no effect on your business operations Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide ox OL 7220 02 Preface Obtaining Additional Publications and Information W Obtaining Additional Publications and Information Information about Cisco products technologies and network solutions is available from various online and printed sources Cisco Marketplace provides a variety of Cisco books reference guides documentation and logo merchandise Visit Cisco Marketplace the company store at this URL http www cisco com go marketplace Cisco Press publishes a wide range of general networking training and certification titles Both new and experienced users will benefit from these publications For current Cisco Press titles and other information go to Cisco Press at this URL http www ciscopress com Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments Each quarter Packet delivers coverage of the latest industry trends technology breakthroughs and Cisco products and solutions as well as network deployment and troubleshooting tips configuration examples customer case studies certification and training information and links to scores of in depth online resources You can access Packet magazine at this URL http www cisco com packet iQ Magazine is the quarterly publication from Cisco Systems designed to help
47. een two devices using Gigabit Ethernet you can use either straight through cables crossover cables or any combination of the two cable types regardless of the type of device However for consistency we recommend that you use straight through cables for all Gigabit Ethernet connections Table 1 9 shows the cable requirements for WAE and non WAE connections when you are using Gigabit Ethernet end to end Table 1 9 Cable Requirements for WAE Connections Using Gigabit Ethernet Connection Required Cable Switch to switch no WAE Crossover or Straight through Switch to router no WAE Crossover or Straight through I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide m Chapter1 Introducing the Cisco Wide Area Application Engine Hardware Features A Table 1 9 Cable Requirements for WAE Connections Using Gigabit Ethernet continued Connection Required Cable Router to router no WAE Crossover or Straight through Switch to WAE and Crossover or Straight through WAE to Router Crossover or Straight through Switch to WAE and Crossover or Straight through WAE to Switch Crossover or Straight through Router to WAE and Crossover or Straight through WAE to Router Crossover or Straight through WAE to WAE Crossover or Straight through Some switches support automatic medium dependent interface crossover MDIX You can configure MDIX by using the mdix a
48. elected for the USB Host Controller and USB BIOS Legacy Support options This option is on the full Configuration Setup Utility menu only Start Options Choose this option to view or change the start options Startup sequences take effect when you start the device The startup sequence specifies the order in which the device checks devices to find a boot record The device starts from the first boot record that it finds This option is on the full Configuration Setup Utility menu only Date and Time Choose this option to set the date and time in the device in 24 hour format hour minute second This option is on the full Configuration Setup Utility menu only I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide gy Appendix D Using the Configuration Setup Utility Program Configuration Setup Utility Menu Options A System Security Choose this option to set passwords This option is on the full Configuration Setup Utility menu only Advanced Setup Choose this option to change settings for advanced hardware features Caution The device might malfunction if these options are incorrectly configured Follow the instructions in the window carefully This option is on the full Configuration Setup Utility menu only Power Management Choose this option to enable or disable the automatic power on feature Error Log Choose this option to view the three most recent e
49. error 3 System locator not supported on 4 Hard disk drive activity Content Engine models 5 Power Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide OL 7220 02 EEN Chapter1 Introducing the Cisco Wide Area Application Engine W Hardware Features Table 1 2 Front Panel LEDs LED Color State Description CD ROM drive Green On The CD ROM drive is in use activity System error Amber On A system error has occurred Hard disk drive Green Flashing The associated hard disk drive is in use activity Power Green On Power is flowing to the device Flashing The device is in standby mode Figure 1 7 shows the location of back panel LEDs and Table 1 3 describes their function Figure 1 7 Back Panel LEDs 1 Ethernet 1 link 2 Ethernet 1 activity 3 Ethernet 2 activity 4 Ethernet 2 link Table 1 3 Back Panel LEDs Indicator Color State Description Ethernet 1 link Green On The speed of the Ethernet LAN is 1000BASE TX Off The speed of the Ethernet LAN is 10BASE T 100
50. es and usually provide a level of protection commensurate with the cost of the device Surge protectors prevent voltage spikes such as those caused during an electrical storm from entering a system through the electrical outlet Surge protectors however do not offer protection against brownouts which occur when the voltage drops more than 20 percent below the normal AC line voltage level Line Conditioners Line conditioners go beyond the overvoltage protection of surge protectors Line conditioners keep a system s AC power source voltage at a fairly constant level and therefore can handle brownouts Because of this added protection line conditioners cost more than surge protectors up to several hundred dollars However these devices cannot protect against a complete loss of power Uninterruptible Power Supplies Uninterruptible power supply UPS systems offer the most complete protection against variations in power because they use battery power to keep the system running when AC power is lost The battery is charged by the AC power while it is available so once AC power is lost the battery can provide power to the system for a limited amount of time from 15 minutes to an hour or so depending on the UPS system Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide oL 7220 02 sc Appendix C Maintaining the Cisco Wide Area Application Engine W Using Power Protection Devices UPS systems ra
51. face italic font Variables for which you supply values are in italics Elements in square brackets are optional xly lz Alternative keywords are grouped in braces and separated by vertical bars Ixly z Optional alternative keywords are grouped in brackets and separated by vertical bars string A nonquoted set of characters Do not use quotation marks around the string or the string will include the quotation marks Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide oL 7220 02 E Preface Conventions amp Screen examples use the following conventions Convention Description screen font Terminal sessions and information the system displays are in screen font boldface screen font Information you must enter is in boldface screen font italic screen font Variables for which you supply values are in italic screen font A The symbol represents the key labeled Control for example the key combination D in a screen display means hold down the Control key while you press the D key Nonprinting characters such as passwords are in angle brackets Default responses to system prompts are in square brackets An exclamation point or a pound sign at the beginning of a line of code indicates a comment line Notes cautionary statements and safety warnings use these conventions Note A Me
52. h your production network is down or severely degraded Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly To open a service request by telephone use one of the following numbers Asia Pacific 61 2 8446 7411 Australia 1 800 805 227 EMEA 32 2 704 55 55 USA 1 800 553 2447 For a complete list of Cisco TAC contacts go to this URL http www cisco com techsupport contacts Definitions of Service Request Severity To ensure that all service requests are reported in a standard format Cisco has established severity definitions Severity 1 S1 Your network is down or there is a critical impact to your business operations You and Cisco will commit all necessary resources around the clock to resolve the situation Severity 2 S2 Operation of an existing network is severely degraded or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products You and Cisco will commit full time resources during normal business hours to resolve the situation Severity 3 S3 Operational performance of your network is impaired but most business operations remain functional You and Cisco will commit resources during normal business hours to restore service to satisfactory levels Severity 4 S4 You require information or assistance with Cisco product capabilities installation or configuration Ther
53. he system on a dedicated power circuit rather than sharing a circuit with other heavy electrical equipment In general do not allow the system to share a circuit with any of the following Copier machines Air conditioners Vacuum cleaners Space heaters Power tools Teletype machines Adding machines Laser printers Facsimile machines Any other motorized equipment Besides these appliances the greatest threats to a system s supply of power are surges or blackouts caused by electrical storms Whenever possible turn off the system and any peripherals and unplug them from their power sources during thunderstorms If a blackout occurs even a temporary one while the system is turned on turn off the system immediately and disconnect it from the electrical outlet Leaving the system on may cause problems when the power is restored all other appliances left on in the area can create large voltage spikes that can damage the system Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide ce E OL 7220 02 AppendixC Maintaining the Cisco Wide Area Application Engine Using Power Protection Devices i Using Power Protection Devices A number of devices are available that protect against power problems such as power surges transients and power failures The following sections describe some of these devices Surge Protectors Surge protectors are available in a variety of typ
54. he system wet or damaged Yes Liquid spills splashes and excessive humidity can cause damage to the system If an external device such as an external drive gets wet contact your service representative for instructions See the Obtaining Technical Assistance section on page xviii I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide J Appendix B Troubleshooting the System Hardware Checking Connections and Switches Step 3 Step 4 If the chassis was dropped or damaged while being moved you should check the system to see if it functions properly If an external device attached to the system is dropped or damaged contact your service representative for instructions See the Obtaining Technical Assistance section on page xviii No Go to Step 3 Perform the steps in the Checking Connections and Switches section on page B 2 Is the problem resolved Yes The power to the system was faulty or the connections to the system were loose You have fixed the problem No Go to Step 4 Verify the settings in the system setup program For details refer to the software configuration guide or user guide that corresponds to the version of software you are running on your system See the Related Documentation section on page xiii Did the system complete the boot routine Yes The system configuration information was incorrect You have fixed the problem No
55. hernet link is transmitting data 100 On The speed of the Ethernet connection is 1OOBASE TX Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide E OL 7220 02 _ Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features W Table 1 8 Inline Network Adapter LEDs continued LEDs State Description 1000 On The speed of the Ethernet connection is 1OOOBASE TX Bypass Both the 100 and The corresponding ports are in mechanical bypass mode 1000 LEDs are on Inline Network Adapter Cabling Requirements amp Your inline network adapter ships with two types of cables crossover and straight through When you connect the WAE inline network adapter proper cabling depends on the link speed Gigabit Ethernet or Fast Ethernet and the types of devices DCE or DTE being connected Note You must retain the same link speed from one end of the connection to the other end Inline adapter interfaces are able to autonegotiate link speeds If any of your connecting interfaces are configured for Fast Ethernet whether on a switch or a router your WAE inline adapter uses Fast Ethernet If any of your connecting interfaces are configured for Gigabit Ethernet your WAE inline adapter uses Gigabit Ethernet Speed and duplex settings are port specific so two inline ports can negotiate different speeds independently If you are connecting a WAE inline appliance betw
56. hrough 3 Connection WAE to LAN switch 4 Connection WAE to WAN router A using InlineGroup 1 1 using InlineGroup 1 0 Fast Ethernet LAN1 InlinePort 1 1 lan Fast Ethernet WANO InlinePort 1 0 wan Cable type Straight through Cable type Crossover 5 Connection WAE to WAN router B using InlineGroup 1 1 Fast Ethernet WAN1 InlinePort 1 1 wan Cable type Crossover Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide I OL 7220 02 g i23 Chapter1 Introducing the Cisco Wide Area Application Engine W Hardware Features Figure 1 18 Cabling for Serial Cluster Inline WAEs with a Single WAN Connection MGMT 2 s gt S oe LAN switch aren a O _ B a 1 Connection WAE 1 to LAN switch 2 Connection WAE 1 to WAE 2 Fast Ethernet LANO InlinePort 1 0 lan Fast Ethernet WAE1 WANO InlinePort 1 0 wan to WAE 2 LANO Cable type Straight through able type Straight throug InlinePort 1 0 lan Cable type Crossover 3 Connection WAE 2 to WAN router Fast Ethernet WAE 2 WANO InlinePort 1 0 wan Cable type Crossover Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide EZE OL 7220 02 Chapter1 Introducing the Cisco Wide Area Application Engine Hardware Features W Figure 1 19 Cabling Between Two Inline WAEs WAN Ls a Ss M waco zee inline ada Router n a al 3 gt figs
57. ice See Figure 3 12 Step3 Connect the other end of the power cord to a power source at your installation site Step4 Power up all externally connected devices Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide Ea OL 7220 02 Chapter3 Installing the Cisco Wide Area Application Engine Step 5 Checking the LEDs W Press the power control button on the front of the device The system should begin booting Once the operating system boots you are ready to initialize the basic software configuration See the Related Documentation section on page xiii for a list of software configuration documents amp Note While the device is powering up the power LED on the front of the chassis is green Note You can install a circular disk over the power control button to prevent accidental manual power down This disk known as the power control button shield comes with the device Checking the LEDs When the device is up and running observe the front panel LEDs To verify that your system is operating properly see the LED Indicators section on page 1 7 Removing or Replacing a Cisco Wide Area Application Engine A Warning A Warning Before working on a system that has an on off switch turn OFF the power and unplug the power cord Statement 1 Ultimate disposal of this product should be handled according to all national laws and regulations S
58. ice and peripheral devices Disconnect the power cord and then all external cables from the device Remove the device cover amp Note You may find it easier to route the cables before you install the adapter Loosen the captive screw labeled 4 in Figure 4 3 located on the rear of the device adjacent to PCI X slot 1 and remove the expansion slot cover amp Note PCI expansion slot covers must be installed on all vacant slots This maintains the electronic emissions characteristics of the device and ensures proper cooling of device components I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide P a S a So o S 5 a T 5 a S 2 a o n 2 S 2 lt D T S a Removing the Expansion Slot Cover Figure 4 3 8Lrrel Expansion slot cover slot 1 Riser card assembly 2 4 Expansion slot cover slot 2 Captive screw 1 3 4 from the system board to access Remove the riser card labeled in Figure 4 the expansion slot Step 6 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide OL 7220 02 Installing Adapters Installing Hardware Options Chapter 4 Installing an Adapter in PCI X Slot 1 Figure 4 4 H gt 19 m Oo 5lxig 9 g ollo IE r 0 i l S183 Sels ola g DA eS eM x 2j
59. ify that the Fibre Channel adapter is installed correctly and is fully seated in the correct expansion slot Verify that all peripheral devices are turned on System Configuration Problems Verify that the Fibre Channel adapter card is installed in the correct PCI X slot If you still have a system configuration problem contact Cisco technical support for assistance See the Obtaining Technical Assistance section on page xviii Fibre Channel Problems To determine if your installation problem is caused by an attached Fibre Channel device perform the following tasks Verify that all of the Fibre Channel devices were turned on before you turned on the device Ensure that all cables are connected properly Verify that you configured your RAID storage subsystems using the utilities provided by the manufacturer If your Fibre Channel switch supports zoning make sure that your peripheral device is configured to the same switch zone as the Fibre Channel adapter I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide 7 Chapter4 Installing Hardware Options W Installing DIMMs Installing DIMMs Adding memory to your device is an easy way to make programs run faster You can increase the amount of memory in your device by installing additional dual inline memory modules DIMMs Your device uses a noninterleaved memory configuration When you install additional memory note the foll
60. illed rack load the rack from the bottom to the top with the heaviest component at the bottom of the rack e Ifthe rack is provided with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack Statement 1006 Safety Guidelines To reduce the risk of bodily injury electrical shock fire and damage to the equipment observe the precautions in this section General Precautions Observe the following general precautions for using and working with your system e Observe and follow service markings Do not service any Cisco product except as explained in your system documentation Opening or removing covers that are marked with the triangular symbol with a lightning bolt may expose you to electrical shock Components inside these compartments should be serviced only by an authorized service technician e If any of the following conditions occur unplug the product from the electrical outlet and replace the part or contact your authorized service provider The power cable extension cord or plug is damaged An object has fallen into the product Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide 24 E OL 7220 02 _ Chapter 2 Preparing to Install the Cisco Wide Area Application Engine Safety Guidelines W The product has been exposed to water The product has been dropped or damaged The product does not operate correctly when you follow the
61. ils to an equipment rack you need to pull back the pin carriage align the pins with holes in the equipment rack mounting flange and release the pin carriage to lock the pins into the rack posts A rail adjustment bracket allows you to adjust the length of the slide rails to fit the rack See Figure 3 4 The chassis rests on the lower ledges provided by the two rails and slides in and out of the rack along the rail ledges To install the chassis in a four post rack follow these steps Step 1 To begin open the pin carriages at the front and rear of the left slide rail e On the front of the rail press on tabs labeled 2 and 3 in Figure 3 4 and slide the pin carriage toward the rear of the rail releasing the latch tab 2 as it catches in place Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide I OL 7220 02 PEN Chapter3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine e On the rear of the rail press on the two rear tabs and slide the pin carriage toward the front of the rail releasing the latch tab as it catches in place To prevent the rail adjustment bracket labeled 1 in Figure 3 4 from moving during this step hold it in place with your thumb amp Note Slide rails are marked RIGHT FRONT and LEFT FRONT for proper placement Figure 3 4 Opening the Spring Loaded Pin Carriages Left Slide Rail Shown 1 Rail adjust
62. ing Documentation page xv e Documentation Feedback page xvi e Cisco Product Security Overview page xvii e Obtaining Technical Assistance page xviii e Obtaining Additional Publications and Information page xxi Purpose This installation guide explains how to prepare your site for installation how to install a WAE 511 and WAE 611 WAE in an equipment rack and how to maintain and troubleshoot the system hardware After completing the hardware Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide oL 7220 02 ix Preface W Audience Audience A installation procedures covered in this guide you will then use the appropriate companion publications to configure your system See the Related Documentation section on page xiii To use this installation guide you should be familiar with internetworking equipment and cabling and have a basic knowledge of electronic circuitry and wiring practices To complete the installation including the software configuration for your WAE appliance and for the router with which it works in conjunction you should be familiar with basic networking principles and router configuration especially web page protocols Warning Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Organization This guide includes the following chapters Chapter Title Description Chapter 1 Int
63. ing the Cisco Wide Area Application Engine Introduction W Figure 1 2 WAE 611 Back Panel with SCSI Port Connector SCSI port connector me TT J cO sl panog WAE 511 and 611 models can be configured with either a Fibre Channel adapter or an MPEG A V decoder adapter These adapters are user replaceable and are installed in PCI X slot 1 on the back panel Figure 1 3 shows the WAE 511 and WAE 611 back panel with a Fibre Channel adapter installed in slot PCI 1 and Figure 1 4 shows the WAE back panel with an MPEG A V decoder adapter installed in slot PCI 1 124684 Figure 1 3 WAE 511 and WAE 611 Back Panel with Fibre Channel Adapter 124656 Figure 1 4 WAE 511 and WAE 611 Back Panel with MPEG A V Decoder Adapter 115771 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide I OL 7220 02 PEEN Chapter1 Introducing the Cisco Wide Area Application Engine W Software Functional Description Software Functional Description The operation of the WAE is dependent on the software application that is installe
64. installed the WAE appliance functions as a File Engine The Cisco WAAS software document set includes the following documents e Cisco WAAS Release Notes e Cisco WAAS Quick Installation Guide e Cisco WAAS User Guide e Cisco WAAS Command Reference e Cisco WAAS System Messages Guide e Cisco WAAS Logging Messages Guide e Cisco WAAS MIB Support Guide I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide J Preface HI Related Documentation The WAFS software document set includes the following documents Release Notes for Cisco WAFS Cisco WAFS 3 0 Quick Installation Guide Cisco WAFS 3 0 Configuration Guide Cisco WAFS 3 0 Command Reference Cisco WAFS 3 0 User Guide Cisco WAFS 3 0 Online Help Cisco WAFS MIB Quick Reference Cisco WAFS System Messages Reference NIST Net Installation and Configuration Note Cisco WAFS Benchmark Tool for Microsoft Office Applications Installation and Configuration Note The ACNS software document set includes the following documents Release Notes for Cisco ACNS Software Cisco ACNS Software Upgrade and Maintenance Guide Release 5 x Cisco ACNS Software Configuration Guide for Locally Managed Deployments Cisco ACNS Software Configuration Guide for Centrally Managed Deployments Cisco ACNS Software Command Reference Cisco ACNS Software API Guide The documentation for this product also includes the following hardware related documents Regulatory C
65. ion 4 12 memory specifications for WAE 511 A 2 for WAE 611 A 2 microprocessor description A 2 MPEG A V decoder adapter connectors 1 12 1 15 installing 4 5 specifications A 5 noise emissions specifications A 4 P PCI X slots 4 4 pinouts MPEG A V decoder audio and video connectors 1 15 ports and connectors description 1 10 to 1 15 inline network adapter 1 18 back panel table 1 11 Ethernet connecting 3 13 serial connecting 3 13 power connecting to system 3 14 power control button description 1 7 power control button shield 3 15 power LED description 1 8 power receptacles description 1 11 power requirement A 3 power source interruptions preventing damage from C 6 power supplies receptacles 1 11 specifications A 2 using uninterruptible C 7 mi Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide OL 7220 02 rack installation 3 5 rack mount brackets figure 3 3 rack mount kit contents of 3 5 radio frequency interference See RFI receptacles power 1 11 reset button description 1 7 RFI preventing effects of C 4 S safety general precautions 2 4 safety warnings 2 1 SATA 4 15 SCSI hard disk drives 4 15 SCSI LVD ports connector pinout 1 14 description 1 13 for Storage Array 1 12 serial ATA hard disk drive 4 15 serial ports connector pinout 1 13 Index W description 1 11 1 13 shield power control button 3 15 site environment maintena
66. ion Engine When ACNS software is installed the WAE appliance functions as a Content Engine or one of the other ACNS device modes Content Router or Content Distribution Manager When WAFS software is installed the WAE appliance functions as a File Engine See Figure 1 1 Figure 1 1 WAE 511 and WAE 611 Front View 115770 Pee eee feb m fete 7 See fee feet itoseereneate fie ffefefetepee fete CEE K ciete r cece i fees H ae ELEC fc cece is cena 7 88 igs REEE 3 3 0 The WAE 511 and WAE 611 are configured for AC input power and have a single AC input power supply The WAE appliance has an integrated dual port Ethernet controller This controller provides an interface for connecting to 10 Mbps 100 Mbps or 1000 Mbps networks Wide Area Application Engines have two 10BASE T 100BASE TX 1000BASE TX Ethernet ports with RJ 45 receptacles Both Ethernet ports support autodetect speed mode and full duplex operation which enable simultaneous transmission and reception of data on the Ethernet LAN In addition the WAE 611 is configured with one Ultra320 low voltage differential LVD small computer system interface SCSI port connector for attaching the Cisco Storage Array This connector is located in Peripheral Component Interconnect Extended PCI X slot 2 on the back panel See Figure 1 2 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide lt OL 7220 02 Chapter1 Introduc
67. l IP addresses used in this document are not intended to be actual addresses Any examples command display output and figures included in the document are shown for illustrative purposes only Any use of actual IP addresses in illustrative content is unintentional and coincidental Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide 2005 2007 Cisco Systems Inc All rights reserved CONTENTS Preface ix Purpose ix Audience x Organization x Conventions xi Related Documentation xiii Obtaining Documentation xv Cisco com xv Product Documentation DVD xv Ordering Documentation xvi Documentation Feedback xvi Cisco Product Security Overview xvii Reporting Security Problems in Cisco Products xviii Obtaining Technical Assistance xviii Cisco Technical Support amp Documentation Website xix Submitting a Service Request xix Definitions of Service Request Severity xx Obtaining Additional Publications and Information xxi I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide E Contents Introducing the Cisco Wide Area Application Engine 1 1 Introduction 1 1 Software Functional Description 1 4 WAAS Software Description 1 4 ACNS Software Description 1 5 WAFS Software Description 1 5 Hardware Features 1 6 Front Panel Control Buttons 1 6 LED Indicators 1 7 Input Output Ports and Connectors 1 10 Ethernet Port Connector 1 12 Serial Port Connector 1 13 SCSI Port Connect
68. ler than 1 5 in 38 mm when extended or become pinched when retracted e Route the cable away from places where it can catch on other Fibre Channel devices in the rack e Do not overtighten the cable straps or bend the cables to a radius smaller than 1 5 in 38 mm e Do not put excess weight on the cable at the connection point and be sure that the cable is well supported Tools and Parts Required To install the Fibre Channel adapter in your system you need the following items e Small Phillips screwdriver e Logical Cable LC LC Fibre Channel cable this cable is not provided by Cisco Systems you must order it separately Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide I oL 7220 02 EN Chapter4 Installing Hardware Options installing Adapters Installing the Fibre Channel Adapter Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Step 12 To install the Fibre Channel adapter follow these steps Check the system board and locate the correct PCI X slot for the Fibre Channel card Power down any connected peripheral devices and then power down the device Disconnect the power cords Remove the cover See the Removing the Cover and Bezel section on page 4 1 Remove the expansion slot cover See Figure 4 3 Align the adapter with the slot 2 connector on the riser card Carefully press the adapter into the expansion s
69. lot until it is fully seated and secure See Figure 4 4 Reinstall the riser card Make sure that the riser card is fully seated in the riser card connector on the system board Connect one end of an LC LC Fibre Channel cable to the optical interface connector on the Fibre Channel adapter card Connect the other end to a Fibre Channel device Carefully install and secure the cover See the Completing the Installation section on page 4 17 Connect the power cables Power on all external Fibre Channel devices then power on the device Verify the installation by checking the LEDs See Table 1 4 on page 1 9 Troubleshooting the Fibre Channel Adapter Installation Three types of adapter installation problems might cause your Fibre Channel adapter to function incorrectly e Hardware problems e System configuration problems e Fibre Channel problems Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide OL 7220 02 Chapter4 Installing Hardware Options Hardware Problems Installing Adapters W To determine if your installation problem is caused by the hardware take the following actions Verify that all adapters are installed securely Verify that all cables are attached securely to the correct connectors Be sure that one end of the LC LC Fibre Channel cable is attached to the optical interface connector and that the other end is connected to the Fibre Channel device Ver
70. ly To deploy Cisco Content Engines with Cisco ACNS software within your existing network your network must support Cisco IOS software and the Web Cache Communication Protocol WCCP WCCP transparently redirects HTTP requests to a Content Engine and the Content Engine responds to those requests WAFS Software Description With WAFS software installed the WAE appliance functions as a File Engine The File Engine is an Internet file delivery device that provides the following file based services e Segment level file and metadata caching e Protocol specific latency reduction I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide J Chapter1 Introducing the Cisco Wide Area Application Engine W Hardware Features e WAN transport level optimization e Policy based prepositioning e Global locking and coherency e Native end to end CIFS NFS support e Web based centralized control and management e Branch file server replacement Hardware Features This section illustrates and describes the front and back panel controls ports and LED indicators on the WAE 511 and WAE 611 It contains the following topics e Front Panel Control Buttons page 1 6 e LED Indicators page 1 7 e Input Output Ports and Connectors page 1 10 e Inline Network Adapter Description page 1 16 Front Panel Control Buttons Figure 1 5 shows the WAE front panel and Table 1 1 describes the front panel control butto
71. ment bracket 2 Latch tab 3 Slider tab 4 Pin carriage Step2 To adjust the length of the slide rail lift the release tab labeled 1 in Figure 3 5 and fully extend the rail adjustment bracket from the rear of the slide rail until it snaps into place Step3 To secure the slide rail to the equipment rack align the pins on the rear of the slide rail with the holes on the rear mounting flange Press the latch tab labeled 2 in Figure 3 5 to release the pin carriage Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide P36 OL 7220 02 Chapter3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine W amp Note Ensure that the pins are fully extended through the mounting flange and slide rail pin bracket See Figure 3 5 Figure 3 5 Attaching the Slide Rail to the Rear Mounting Flange Left Front Rail Shown Seg00Rg90CQ0C E C A Pins extended through the mounting flange and slide rail pin bracket Pins not extended through the mounting flange and slide rail pin bracket 134404 1 Release tab for the rail adjustment 2 Latch tab bracket Step4 To secure the front of the slide rail to the equipment rack align the pins labeled 1 in Figure 3 6 on the front pin carriage to the front mounting flange If you adjusted the rail length push the pin carriage back t
72. n Engine Hardware Features W Figure 1 10 Ethernet Port Connector Activity LED Link LED green green 8 1 Serial Port Connector The WAE appliance has one standard serial port connector located on the back of the device Figure 1 11 shows the pin number assignments for the 9 pin male D shell serial port connector on the back of the device These pin number assignments conform to the industry standard Figure 1 11 Serial Port Connector 1 5 O OOOO OO000 6 9 SCSI Port Connector The WAE 611 has one SCSI LVD port connector located on the back of the device A cable for this port is provided when you purchase a Cisco Storage Array When you attach an external SCSI device to the SCSI connector you must set a unique ID for the device Refer to the information that comes with the device for instructions on how to set its SCSI ID I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide j Chapter1 Introducing the Cisco Wide Area Application Engine W Hardware Features Figure 1 12 shows a 68 pin female D shell SCSI connector These connectors conform to the SCSI standard Figure 1 12 SCSI Port Connector 34 ase ennai eae ese Tenia QS 83192 oboo0000o0 000000000000 0000000000000 68 Ww ol Fibre Channel Port Connector The WAE 511 and WAE 611 support one option
73. nce factors C 1 slots specifications A 2 specifications Fibre Channel adapter table A 4 inline network adapter table A 6 MPEG A V decoder adapter table A 5 WAE 511 and WAE 611 table A 1 surge protectors using C 7 switches troubleshooting B 2 system error LED description 1 8 T tabletop installation procedure 3 12 temperature maintenance guidelines C 2 specifications A 3 tools for rack mounting 3 2 troubleshooting Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide oL 7220 02 E Ns W index basic checks B 1 connections B 2 switches B 2 system hardware B 1 U uninterruptible power supplies using C 7 V video ports connectors figure 1 15 description 1 12 wW WAAS software description 1 4 WAE back panel 1 10 front panel 1 6 installing in a 2 post rack 3 3 installing in a 4 post rack 3 4 installing on a tabletop 3 12 maintaining C 1 WAE 511 memory specifications A 2 WAE 611 memory specfications A 2 WAFS software File Engine mode 1 5 warnings installation 2 1 WCCP 1 5 Web Cache Communication Protocol See WCCP weight WAE A 3 Wide Area Application Engine See WAE Wide Area Application Services software See WAAS software mi Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide OL 7220 02
74. nce to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case users will be required to correct the interference at their own expense The following information is for FCC compliance of Class B devices The equipment described in this manual generates and may radiate radio frequency energy If it is not installed in accordance with Cisco s installation instructions it may cause interference with radio and television reception This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules These specifications are designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation Modifying the equipment without Cisco s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices In that event your right to use the equipment may be limited by FCC regulations and you may be required to correct any interference to radio or television communications at your own expense You can determine whether your equipment is causing interference by turning it off If the interference stops it was probably caused by the Cisco equipment or one of its peripheral devices If the equipment causes interference t
75. nel loop initialization Green Off Loss of synchronization Amber Flashing Green Flashing Firmware error Amber Flashing amp Note The MPEG A V decoder adapter does not have any LEDs Input Output Ports and Connectors A Your WAE appliance supports the following I O connectors on the back of the device Ethernet connectors Serial connector SCSI low voltage differential LVD connector WAE 611 only Fibre Channel connector on optional adapter Video and audio connectors on optional adapter Warning To avoid electric shock do not connect safety extra low voltage SELV circuits to telephone network voltage TNV circuits LAN ports contain SELV circuits and WAN ports contain TNV circuits Some LAN and WAN ports both use RJ 45 connectors Use caution when connecting cables Statement 1021 Figure 1 9 shows the location of the WAE back panel ports and receptacles Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide i10 i OL 7220 02 Chapter1 Introducing the Cisco Wide Area Application Engine Hardware Features W Figure 1 9 WAE 511 and WAE 611 Back Panel Ports and Receptacles Js ol MH e SS Oc cO he Caf
76. nents You can do so by touching an unpainted metal surface on the chassis You can also take the following steps to prevent damage from electrostatic discharge ESD e When unpacking a static sensitive component from its shipping carton do not remove the component from the antistatic packing material until you are ready to install the component in your system Just before unwrapping the antistatic packaging be sure to discharge static electricity from your body e When transporting a sensitive component first place it in an antistatic container or packaging e Handle all sensitive components in a static safe area If possible use antistatic floor pads and workbench pads Rack Installation Safety Guidelines Before installing your device in a rack review the following guidelines e Two or more people are required to install the device in a rack e Ensure that the room air temperature is below 95 F 35 C e Do not block any air vents usually 6 inches 15 cm of space provides proper airflow Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide OL 7220 02 Chapter2 Preparing to Install the Cisco Wide Area Application Engine Safety Guidelines W e Plan the device installation starting from the bottom of the rack e Install the heaviest device in the bottom of the rack e Do not extend more than one device out of the rack at the same time e Remove the rack doors and side panels to provid
77. ng common issues Low data rates constrained bandwidth Slow delivery of frames high network latency Higher rates of packet loss low reliability Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide ia g OL 7220 02 _ Chapter 1 Introducing the Cisco Wide Area Application Engine Software Functional Description W ACNS Software Description With ACNS software installed the WAE appliance functions as a Content Distribution Manager Content Engine or Content Router The Content Distribution Manager provides a graphical user interface to manage registered Content Engines and Content Routers The ACNS solution addresses the need to distribute and receive high bandwidth media rich content across the Internet or an intranet without performance losses or content delivery delays ACNS software offers the following content based services e Content caching and hosting e Proxy services e Content replication e Video streaming In Content Engine mode the WAE operates either as a component of an ACNS network or as a standalone content caching device and is generally positioned on the WAN edge between your enterprise network and the Internet Note The WAE 611 supports device mode configuration and can be configured with ACNS 5 x software to operate as a Content Engine a Content Router a Content Distribution Manager or an IP TV Program Manager The WAE 511 operates as a Content Engine on
78. ng the Cisco Wide Area Application Engine W installing the Cisco Wide Area Application Engine amp Note The four post rack mounting system is designed for racks that do not have pre threaded holes If you are using an equipment rack with pre threaded holes the pins will not protrude through the rack Instead secure the slide rails to the rack by attaching screws through the slide rail pin brackets at both ends of each rail See Figure 3 11 Figure 3 11 Attaching the Slide Rails and Chassis Using M6 Screws bo yo ooo000 134409 000000000 Installing the Chassis on a Tabletop When you install a chassis on a workbench or tabletop ensure that the surface is clean and in a safe location and that you have considered the following e The chassis should be installed off the floor Dust that accumulates on the floor is drawn into the interior of the chassis by the cooling fans Excessive dust inside the device can cause overtemperature conditions and component failures e There must be approximately 19 inches 48 26 cm of clearance at the front and rear of the chassis for accessing network cables or equipment e The device must receive adequate ventilation it cannot be installed in an enclosed cabinet where ventilation is inadequate Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide Ea OL 7220 02 Chapter3 Installing the Cisco Wide Area A
79. nge in price from a few hundred dollars to several thousand dollars with the more expensive units allowing you to run larger systems for a longer period of time when AC power is lost Surge protectors should be used with all UPS systems and the UPS system should be Underwriters Laboratories UL safety approved Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide lt OL 7220 02 _ E APPENDIX Using the Configuration Setup Utility Program This appendix describes the Configuration Setup Utility program and contains the following sections About the Configuration Setup Utility Program page D 1 Starting the Configuration Setup Utility Program page D 2 Configuration Setup Utility Menu Options page D 2 About the Configuration Setup Utility Program The Configuration Setup Utility program is part of the basic input output system BIOS code in your WAE appliance Use the Configuration Setup Utility program to accomplish the following tasks View configuration information View and change assignments for devices and I O ports Set the date and time Set and change passwords Set and change the startup characteristics of the device and the order of startup devices startup drive sequence Set and change settings for advanced hardware features View set and change settings for power management features I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide m
80. ning is available from Cisco You can view current offerings at this URL http www cisco com en US learning index html Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide OL 7220 02 onarren i Introducing the Cisco Wide Area Application Engine This chapter provides a basic functional overview of the Cisco Wide Area Application Engine 511 and 611 WAE 511 and WAE 611 and describes the hardware major components and front and back panel indicators and controls This chapter contains the following sections e Introduction page 1 1 e Software Functional Description page 1 4 e Hardware Features page 1 6 introduction The Wide Area Application Engines WAE 511 and WAE 611 support three different software installations that provide a comprehensive set of services for the remote office Cisco Wide Area Application Services WAAS software Cisco Wide Area File System WAFS software and Cisco Application and Content Networking System ACNS software The following software releases support the WAE 511 and WAE 611 appliances e WAAS 4 0 1 and later e WAFS 3 0 and later e ACNS 5 3 3 and later I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide J Chapter1 Introducing the Cisco Wide Area Application Engine HI introduction When WAAS software is installed the WAE appliance can function as either a Central Manager or as an Application Accelerat
81. ns Figure 1 5 WAE 511 and WAE 611 Front Panel een ees Cy e 2 2089899220208890 eso o F iei 822208222880828 RRR RRR ERR o 9 Tl ORRORE RRR RRR RRR RRR RRR RRR EE 0 1S 00000000T T0 T T TITIO TT TET TT T NT TT TTT TT TE anI O S ON Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide lt OL 7220 02 Chapter1 Introducing the Cisco Wide Area Application Engine Hardware Features W 1 CD eject button 2 Power control button 3 Reset button Table 1 1 Front Panel Control Buttons Item Description CD eject button Releases a CD from the drive Power control button Powers up the device Reset button Resets the device and runs the power on self test POST You might need to use a pen or the end of a straightened paper clip to press the button Note This is a hardware reset button and does not restore the device to the factory default software settings LED Indicators Figure 1 6 shows the location of front panel LEDs and Table 1 2 describes their function Figure 1 6 Front Panel LEDs L EOR Q APEOKOAEAEOAKGAEA 2252 nQ aaan aaa o OROORO OROROORO OROROORO OROROORO OROROORO RRO N E R E R R R E R R R RR RRR RR 5 DBPL OIDIDOIESLOIOIODOIOSIOIOIOOSOHIOIOOIOLOPOIODSIHISLOVIDLDIEVISS 1 CD ROM drive activity 2 System
82. o radio or television reception try to correct the interference by using one or more of the following measures e Turn the television or radio antenna until the interference stops e Move the equipment to one side or the other of the television or radio e Move the equipment farther away from the television or radio e Plug the equipment into an outlet that is on a different circuit from the television or radio That is make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses Modifications to this product not authorized by Cisco Systems Inc could void the FCC approval and negate your authority to operate the product The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California Berkeley UCB as part of UCB s public domain version of the UNIX operating system All rights reserved Copyright 1981 Regents of the University of California NOTWITHSTANDING ANY OTHER WARRANTY HEREIN ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS CISCO AND THE ABOVE NAMED SUPPLIERS DISCLAIM ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT SPECIAL CONSEQUENTIAL OR
83. oller e WAE 611 Ultra320 SCSI controller Adapters e 1 port Fibre Channel adapter e 1 port MPEG A V decoder adapter Note The WAE 511 and WAE 611 support either the Fibre Channel adapter or the MPEG A V decoder adapter in PCI slot 1 e Ultra320 SCSI adapter installed in PCI slot 2 WAE 611 only e 4 port Ethernet inline network adapter Power supply 1 AC input Dimensions e Height 1 75 in 1 RU 44 mm e Depth 20 in 508 mm e Width 16 94 in 430 mm Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide a2 E OL 7220 02 Appendix A Technical Specifications Table A 1 Specification Appliance Specifications W Appliance Features and Specifications continued Description Weight Maximum weight 28 lb 12 7 kg depending on your configuration Electrical input Sine wave input 47 63 Hz required Input voltage low range Minimum 100 VAC Maximum 127 VAC Input voltage high range Minimum 200 VAC Maximum 240 VAC Input kilovolt amperes kVA approximately Minimum 0 20 kVA Maximum 0 45 kVA Ports 1000BASE TX LOOBASE TX LOBASE T dual Ethernet ports Serial port 2 USB ports Ultra320 SCSI port WAE 611 only Fibre Channel port on optional adapter Audio video ports on optional adapter 3 BNC connectors 2 mini XLR connectors Temperature Operating 50 to 95 F 10 to 35 C Nonoperating 40 to 140 F 40 to 6
84. ompliance and Safety Information for the Cisco Content Networking Product Series Installing the Cisco WAE Inline Network Adapter Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide roxy OL 7220 02 Preface Obtaining Documentation W Obtaining Documentation Cisco com Cisco documentation and additional literature are available on Cisco com Cisco also provides several ways to obtain technical assistance and other technical resources These sections explain how to obtain technical information from Cisco Systems You can access the most current Cisco documentation at this URL http www cisco com techsupport You can access the Cisco website at this URL http www cisco com You can access international Cisco websites at this URL http www cisco com public countries_languages shtml Product Documentation DVD Cisco documentation and additional literature are available in the Product Documentation DVD package which may have shipped with your product The Product Documentation DVD is updated regularly and may be more current than printed documentation The Product Documentation DVD is a comprehensive library of technical product documentation on portable media The DVD enables you to access multiple versions of hardware and software installation configuration and command guides for Cisco products and to view technical documentation in HTML With the DVD you have access to the same documenta
85. operating instructions Keep your system components away from radiators and heat sources Also do not block cooling vents Do not spill food or liquids on your system components and never operate the product in a wet environment Do not push any objects into the openings of your system components Doing so can cause fire or electric shock by shorting out interior components Use the product only with other Cisco approved equipment Allow the product to cool before removing covers or touching internal components Use the correct external power source Operate the product only from the type of power source indicated on the electrical ratings label If you are not sure of the type of power source required consult your service representative or local power company Use only approved power cables If you have not been provided with a power cable for your system or for any AC powered option intended for your system purchase a power cable that is approved for use in your country The power cable must be rated for the product and for the voltage and current marked on the product s electrical ratings label The voltage and current rating of the cable should be greater than the ratings marked on the product To help prevent electric shock plug the system components and peripheral power cables into properly grounded electrical outlets These cables are equipped with three prong plugs to help ensure proper grounding Do not use adapter plugs
86. or 1 13 Fibre Channel Port Connector 1 14 Video Port Connectors 1 15 Inline Network Adapter Description 1 16 Form and Function 1 16 Ports and LED Indicators 1 18 Inline Network Adapter Cabling Requirements 1 19 Installation Scenarios and Cabling Examples for Fast Ethernet Connections 1 22 Preparing to Install the Cisco Wide Area Application Engine 2 1 Safety Warnings 2 1 Safety Guidelines 2 4 General Precautions 2 4 Protecting Against Electrostatic Discharge 2 6 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide x OL 7220 02 Contents W Rack Installation Safety Guidelines 2 6 Installing the Cisco Wide Area Application Engine 3 1 Tools and Parts Required 3 2 Installing the Cisco Wide Area Application Engine 3 2 Installing the Chassis in a Two Post Rack 3 3 Installing the Chassis in a Four Post Rack 3 4 Installing the Chassis on a Tabletop 3 12 Connecting Cables 3 13 Connecting Power and Booting the System 3 14 Checking the LEDs 3 15 Removing or Replacing a Cisco Wide Area Application Engine 3 15 Installing Hardware Options 4 1 Removing the Cover and Bezel 4 1 Installing Adapters 4 3 Installing an MPEG Decoder Adapter 4 5 Installing a Fibre Channel Adapter 4 8 Preparing to Install the Adapter 4 9 Installing the Fibre Channel Adapter 4 10 Troubleshooting the Fibre Channel Adapter Installation 4 10 Installing DIMMs 4 12 Working with Hard Disk Drives 4 15 Installing a Hard Disk Drive in the W
87. oward the rear of the slide rail Press the latch tab labeled 2 in Figure 3 6 to release the front pin carriage wy Note Ensure that the pins are fully extended through the mounting flange and the slide rail pin bracket labeled 3 in Figure 3 6 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide I oL 7220 02 a 37 Chapter3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine Step 5 Step 6 Figure 3 6 Attaching the Slide Rail to the Front Mounting Flange Left Front Rail Shown Pins extended through the mounting flange and slide rail pin bracket Pins not extended through the mounting flange and slide rail pin bracket 134405 1 Pins 2 Latch tab 3 Slide rail pin bracket Repeat these steps for the right slide rail Make sure that you attach the second slide rail at the same rack height as the first one so that the chassis will be level in the rack To install the chassis in the rack align the chassis on the slide rails and push the chassis fully into the rack Secure the chassis to the front mounting flanges with the captive thumbscrews labeled 1 in Figure 3 7 amp Note You must leave the shipping brackets labeled 2 in Figure 3 7 attached to the slide rails unless the shipping brackets impede the chassis from sliding fully into the rack If you need
88. owing information e Memory modules are installed on the system board in the DIMM slots shown in Figure 4 5 Devices with a single DIMM should have the module installed in DIMM slot 1 For devices with two DIMMs use slots 1 and 3 For devices with four DIMMs use slots 1 2 3 and 4 e Review the memory specifications for your WAE model in the Appliance Specifications section on page A 1 Note the following information regarding software support WAFS software supports up to 1 GB of memory ACNS software supports up to 512 MB of memory ACNS software does not recognize additional memory over 512 MB e When you install or remove DIMMS the configuration information in the device changes Therefore you must change and save the new configuration information by using the Configuration Setup Utility program When you restart the device the system displays a message indicating that the memory configuration has changed Start the Configuration Setup Utility program and choose Save Settings See Appendix D Using the Configuration Setup Utility Program for more information about using the Configuration Setup Utility program Figure 4 5 shows the location of the system board connectors for installing DIMMs Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide Ca OL 7220 02 Chapter4 Installing Hardware Options Installing DIMMs W Figure 4 5 System Board DIMM Connectors OQ MS
89. pplication Engine Step 1 Step 2 Step 3 Step 4 Connecting Cables W To install the chassis on a workbench or tabletop follow these steps Remove any debris and dust from the tabletop or workbench as well as from the surrounding area Also make sure that your path between the device and its new location is unobstructed Attach the rubber feet to the bottom of the chassis The rubber feet have an adhesive backing Peel the protective tape off the adhesive and stick the feet to the bottom of a clean chassis surface Place one foot in each corner Place the chassis on the tabletop or workbench Ensure that no exhaust air from other equipment will be drawn into the chassis Also make sure that there is adequate clearance at the front and rear of the chassis Connecting Cables amp Note Step 1 Step 2 Step 3 Step 4 The SCSI cable is part of the Cisco Storage Array accessory kit If you did not order the Cisco Storage Array you did not receive a SCSI cable To connect network console and SCSI cables to the device follow these steps For network connections insert a Category 5 UTP cable into the Ethernet 1 or Ethernet 2 receptacle on the device back panel See Figure 3 12 Connect the other end of the network cable to a hub or switch in your network For console connections plug the serial cable into the serial port on the device back panel Connect the other end of the console cable
90. r Gy 3 OO TIO alta N aS wo O 9 o ra g O wle SSE aS gim S A OID LIAI M N Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide OL 7220 02 Chapter4 Installing Hardware Options installing Adapters Step 7 Step 8 A Touch the static protective package that contains the adapter to any unpainted metal surface on the device and then remove the adapter from the static protective package Avoid touching the components and gold plated edge connectors on the adapter Place the adapter component side up on a flat static protective surface and set any jumpers or switches as described by the adapter manufacturer if necessary Caution Step 9 Step 10 Step 11 Step 12 Step 13 When you install an adapter in the device be sure that it is completely and correctly seated in the PCI expansion slot before you power up the device Incomplete insertion might cause damage to the system board or the adapter To install the adapter carefully grasp the adapter by its top edge or upper corners align it with the PCI X slot 1 connector labeled 2 in Figure 4 4 and then press the adapter firmly into the expansion slot Reinstall the riser card Make sure that the riser card is fully seated in the riser card connector labeled 5 in Figure 4 4 on the system board Tighten the captive screw for expansion slot 1 Connect the required cables to
91. reaking the retaining clips or damaging the DIMM connectors open and close the clips gently mi Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide OL 7220 02 Chapter4 Installing Hardware Options Working with Hard Disk Drives Hi b Insert the DIMM into the connector by aligning the DIMM edges with the slots at each end of the DIMM connector Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously Be sure that the retaining clips snap into the locked position when the DIMM is firmly seated in the connector c Ifa gap exists between the DIMM and the retaining clips the DIMM has not been properly installed In this case open the retaining clips and remove the DIMM and then reinsert the DIMM Step5 If you have other options to install do so now otherwise go to the Completing the Installation section on page 4 17 Working with Hard Disk Drives This section describes how to install a hard disk drive in the Wide Area Application Engine WAE The WAE 511 requires a Serial Advanced Technology Attachment SATA hard disk drive The SATA hard disk drive can be replaced in the field The WAE 611 supports two 1 inch 2 54 cm slim 3 5 inch 8 89 cm low voltage differential LVD hard disk drives The WAE 611 requires SCSI hard disk drives Note To install the SCSI hard disk drives in the WAE 611 see the Installing Hard Disk
92. roducing the Cisco Wide Area Describes the physical properties of the WAE Application Engine appliance and provides a functional overview of the different software based device modes Chapter 2 Preparing to Install the Cisco Wide Describes safety considerations and gives an Area Application Engine overview of the installation and procedures you should perform before the actual installation Chapter 3 Installing the Cisco Wide Area Describes installing the hardware and Application Engine connecting the external network interface cables Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide x E OL 7220 02 Preface Conventions W Chapter Title Description Chapter 4 Installing Hardware Options Describes how to remove and replace the hard disk drives memory options and adapters Appendix A Technical Specifications Describes the functional specifications for the hardware models Appendix B Troubleshooting the System Describes troubleshooting procedures for the Hardware hardware installation Appendix C Maintaining the Cisco Wide Area Contains the procedures for keeping your Application Engine system in good condition Appendix D Using the Configuration Setup Utility Describes the Configuration Setup Utility Program program Conventions Command descriptions use the following conventions Convention Description boldface font Commands and keywords are in bold
93. rror codes and messages that the system generated during POST You can use the arrow keys to move between pages in the error log Choose Clear error logs to clear the POST error log Save Settings Choose this option to save the changes you have made in the settings Restore Settings Choose this option to cancel the changes you have made in the settings and restore the previous settings Load Default Settings Choose this option to cancel the changes you have made in the settings and restore the factory settings Exit Setup Choose this option to exit from the Configuration Setup Utility program If you have not saved the changes you have made in the settings you are asked whether you want to save the changes or exit without saving them Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide a OL 7220 02 Appendix D Using the Configuration Setup Utility Program Configuration Setup Utility Menu Options W Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide I oL 7220 02 g Ds Appendix D Using the Configuration Setup Utility Program Hs Configuration Setup Utility Menu Options Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide Ds E OL 7220 02 A A V ports description 1 12 ACNS software Content Engine mode 1 5 AC power receptacle 1 11 AC power cords connecting 3 14 adapters description A 2 inline 1 16 installing 4 5
94. rt bracket with the riser card To access the PCI X slot 1 connector you must first remove the adapter support bracket See Figure 4 4 You can install either a Fibre Channel adapter or an MPEG A V decoder adapter in PCI X slot 1 This slot is labeled PCI 1 on the back of the device PCI X slot 2 is located on the system board and is not used in the device e Documentation is included with the adapter Follow the instructions in the adapter documentation in addition to the instructions in this chapter e The system scans PCI X slots to assign system resources By default the system tries to boot from the CD ROM If the CD ROM is not present the system boots from the integrated flash device A Caution When you handle static sensitive devices take precautions to avoid damage from static electricity For details on handling these devices see the Protecting Against Electrostatic Discharge section on page 2 6 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide P44 E OL 7220 02 Chapter 4 Installing Hardware Options Installing Adapters Installing an MPEG Decoder Adapter amp Note Step 1 Step 2 Step 3 Step 4 Step 5 The illustrations in this document might differ slightly from your hardware To install an MPEG decoder adapter follow these steps Review the safety information in the Safety Guidelines section on page 2 4 Power down the dev
95. rvicing this unit in a rack you must take special precautions to ensure that the system remains stable The following guidelines are provided to ensure your safety e This unit should be mounted at the bottom of the rack if it is the only unit in the rack e When mounting this unit in a partially filled rack load the rack from the bottom to the top with the heaviest component at the bottom of the rack e If the rack is provided with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack Statement 1006 Installing the Chassis in a Two Post Rack The chassis mounts to two rack posts with brackets that attach to the sides of the chassis These brackets are for a 19 inch 48 26 cm equipment rack and require four screws in each bracket See Figure 3 1 Figure 3 1 Rack Mount Brackets a j 124554 Orientation for 19 inch rack Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide oL 7220 02 PEN Chapter3 Installing the Cisco Wide Area Application Engine W installing the Cisco Wide Area Application Engine To install the chassis in a two post rack follow these steps Step 1 Attach a bracket to one side of the chassis aligning the front flange of the bracket with the hash mark on the side of the chassis See Figure 3 2 Figure 3 2 Installing the Chassis in the Rack Step2 Attach a second bracket to the opposite side of the chas
96. s installation for short circuit overcurrent protection Ensure that a fuse or circuit breaker no larger than 120 VAC 15A U S 240 VAC 10A international is used on the phase conductors all current carrying conductors Statement 13 Warning This equipment must be grounded Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available Statement 1024 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide OL 7220 02 Chapter2 Preparing to Install the Cisco Wide Area Application Engine Safety Warnings Wl Warning Do not work on the system or connect or disconnect cables during periods of lightning activity Statement 1001 Warning Before working on equipment that is connected to power lines remove jewelry including rings necklaces and watches Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals Statement 43 Warning When installing or replacing the unit the ground connection must always be made first and disconnected last Statement 1046 Warning The safety cover is an integral part of the product Do not operate the unit without the safety cover installed Operating the unit without th
97. sis in the same manner Step3 After you secure the brackets to the chassis rack mount the chassis by threading at least two screws through the bracket flanges on each side of the chassis into the corresponding holes in each side of the rack You need two people to install the chassis in the rack one person to hold the chassis and one person to secure it to the rack The inlet and exhaust ports for cooling air are located in the front and rear of the chassis respectively therefore multiple chassis can be stacked with little or no vertical clearance Installing the Chassis in a Four Post Rack The four post rack mounting system does not require any tools for installation unless you are shipping a device mounted in a rack When you are shipping a device in a rack you need a Phillips screwdriver Figure 3 3 shows the items that you need to install the chassis in a four post rack If any items are missing or damaged contact your place of purchase Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide OL 7220 02 Chapter3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine W Figure 3 3 Rack Mount Installation Kit Front of rail 134402 Rear of rail 1 Slide rails 2 2 Shipping bracket 3 M6 screws 6 4 Cable straps 6 These slide rails come with spring loaded locking pins at both ends of each rail To attach the slide ra
98. tatement 1040 To remove a device from your network power it down disconnect the power cords and network cables and physically remove the chassis from the rack OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide J Chapter3 Installing the Cisco Wide Area Application Engine Removing or Replacing a Cisco Wide Area Application Engine The device is in constant communication with the router on your network When the router notices that the device is no longer responding to it the router stops sending requests to the device This is transparent to users If other devices are attached to the router the router continues sending requests to the other devices When you remove a device the pages that were cached on that device are no longer available to the router or other devices and you might see an increase in outgoing web traffic that might have otherwise been fulfilled by the device that you are removing However after a time the router and other devices redistribute the load of web traffic If you remove the last device from your network you can also disable device support on the router However this is not necessary having device support enabled when there are no devices attached has no effect on the router s performance To replace a device remove it from the network and then install a new device Configure it using the same configuration parameters IP address and so forth
99. the LAN and WAN ports of each group Mechanical bypass mode prevents the WAE from I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide J Chapter1 Introducing the Cisco Wide Area Application Engine W Hardware Features becoming a single point of failure and allows traffic to continue to flow between the router and the client while it passes through an unresponsive WAE without being processed For more information about configuring the inline network adapter see the Cisco Wide Area Application Services Configuration Guide Ports and LED Indicators Figure 1 16 shows the inline network adapter port numbers interface designations and LEDs Table 1 8 describes the LED functions Figure 1 16 Inline Network Adapter Port Numbering and LEDs 0 1 2 3 O O O OLNKaAcT ee BYPAS Port 0 Group 1 WAN interface 1 Port 1 Group 1 LAN interface 2 Port 2 Group 0 WAN interface 3 Port 3 Group 0 LAN interface The inline network adapter has three LEDs that correspond to each port the 0 LEDs correspond to Port 0 and so forth Table 1 8 describes the LEDs Table 1 8 Inline Network Adapter LEDs LEDs State Description Link Activity On The 10 100 1000BASE T interface is receiving power Blinking The Et
100. the electrical outlet Does the system receive power Yes The power strip is probably not functioning properly Use another power strip No Go to Step 5 Reconnect the system to the electrical outlet or power strip Make sure that all connections fit tightly together Power up the system Is the problem resolved Yes The connections were loose You have fixed the problem No Call your service representative See the Obtaining Technical Assistance section on page xviii I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide gy Appendix B Troubleshooting the System Hardware HI Checking Connections and Switches Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide lt OL 7220 02 _ a APPENDIX Maintaining the Cisco Wide Area Application Engine Proper use of preventive maintenance procedures can keep your system in good operating condition and minimize the need for costly time consuming service procedures This appendix contains maintenance procedures that you should perform regularly This appendix covers the following maintenance tasks e Maintaining Your Site Environment page C 1 e Using Power Protection Devices page C 7 Maintaining Your Site Environment An exhaust fan in the power supply cools the power supply and system by drawing air in through various openings in the system and blowing it out the back However the f
101. tion that is found on the Cisco website without being connected to the Internet Certain products also have pdf versions of the documentation available The Product Documentation DVD is available as a single unit or as a subscription Registered Cisco com users Cisco direct customers can order a Product Documentation DVD product number DOC DOCDVD from the Ordering tool or Cisco Marketplace I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide m Preface Hs Documentation Feedback Cisco Ordering tool http www cisco com en US partner ordering Cisco Marketplace http www cisco com go marketplace Ordering Documentation Beginning June 30 2005 registered Cisco com users may order Cisco documentation at the Product Documentation Store in the Cisco Marketplace at this URL http www cisco com go marketplace Cisco will continue to support documentation orders using the Ordering tool e Registered Cisco com users Cisco direct customers can order documentation from the Ordering tool http www cisco com en US partner ordering e Instructions for ordering documentation using the Ordering tool are at this URL http www cisco com univercd cc td doc es_inpck pdi htm e Nonregistered Cisco com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters California USA at 408 526 7208 or elsewhere in North America
102. to a console or a communications server I OL 7220 02 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide J Chapter3 Installing the Cisco Wide Area Application Engine W Connecting Power and Booting the System Figure 3 12 WAE 511 and WAE 611 Back Panel Ports and Receptacles LETIN XC AZ Yo EI CIRI cO eO 5 Alo AC power receptacle 115773 Ethernet 2 receptacle Mouse connector USB ports not supported Keyboard connector Video connector A OU N o N oo oO Ethernet 1 receptacle Serial connector amp Note Cisco WAFS and ACNS software do not support the use of a keyboard or mouse PS 2 or USB However a keyboard and mouse are supported by the BIOS for power on self test POST and the configuration or setup utility Connecting Power and Booting the System To connect power to the device follow these steps Step 1 Review the information in the Safety Warnings section on page 2 1 Step2 Plug the AC power cord into the power cord receptacle at the rear of the dev
103. to remove the shipping brackets continue with Step 7 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide OL 7220 02 Chapter3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine W Figure 3 7 Inserting the Chassis onto the Slide Rails 134406 1 Captive thumbscrews 2 Shipping brackets Step7 To remove the shipping bracket press on the release tab labeled 1 in Figure 3 8 as indicated on the shipping bracket and remove the shipping bracket from the slide rail Repeat this step for the other shipping bracket Store the shipping brackets for future use amp Note You mustreinstall the shipping brackets on the slide rails before you transport the rack with the chassis installed To reinstall the shipping brackets reverse this step Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide I OL 7220 02 33 Chapter3 Installing the Cisco Wide Area Application Engine W installing the Cisco Wide Area Application Engine Figure 3 8 Removing the Shipping Bracket FOR SHIPPING PURPOSES ONLY 134407 1 Release tab Step8 Attach the power cords and the Ethernet cables to the rear of the device Route the cables to the left corner of the chassis as viewed from the rear and use the cable straps to secure the c
104. ty warnings in this section Warning Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide oL 7220 02 Chapter 2 Preparing to Install the Cisco Wide Area Application Engine W Safety Warnings A Warning A Read the installation instructions before connecting the system to the power source Statement 1004 Warning A Before working on a system that has an on off switch turn OFF the power and unplug the power cord Statement 1 Warning A This unit might have more than one power supply connection All connections must be removed to de energize the unit Statement 1028 Warning A This unit is intended for installation in restricted access areas A restricted access area is where access can only be gained by service personnel through the use of a special tool lock and key or other means of security and is controlled by the authority responsible for the location Statement 37 Warning A To avoid electric shock do not connect safety extra low voltage SELV circuits to telephone network voltage TNV circuits LAN ports contain SELV circuits and WAN ports contain TNV circuits Some LAN and WAN ports both use RJ 45 connectors Use caution when connecting cables Statement 1021 Warning A This product relies on the building
105. u Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide D2 E OL 7220 02 Appendix D Using the Configuration Setup Utility Program Configuration Setup Utility Menu Options W System Information Choose this option to view information about your device When you make changes through other options in the Configuration Setup Utility program some of those changes are reflected in the system information you cannot change settings directly in the system information This option is on the full Configuration Setup Utility menu only Product Data Choose this option to view the machine type and model of your device the serial number and the revision level or issue date of the BIOS code stored in electrically erasable programmable ROM EEPROM Devices and I 0 Ports Choose this option to view or change assignments for devices and input output I O ports Choose this option to enable or disable integrated SCSI and Ethernet controllers and all standard ports such as serial and parallel If you disable a device it cannot be configured and the operating system will not be able to detect it this is equivalent to disconnecting the device If you disable the integrated Ethernet controller and no Ethernet adapter is installed the device will have no Ethernet capability If you disable the integrated USB controller the device will have no USB capability to maintain USB capability make sure that Enabled is s
106. uto global configuration switch command If your switch supports MDIX you do not need to follow these cabling rules because MDIX automatically adjusts transmit and receive pairs when an incorrect cable type crossover or straight through is installed on a 10 100 Fast Ethernet port However when you configure MDIX you must also configure the port to use autosense not manual selection of speed duplex Caution If you are connecting to Fast Ethernet ports on both the LAN and the WAN sides of the WAE inline appliance you must consider the types of devices that are being connected and you must use the correct cables You must follow these cabling instructions for the inline network adapter to work properly See Table 1 10 For illustrations and examples see the Installation Scenarios and Cabling Examples for Fast Ethernet Connections section on page 1 22 Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide OL 7220 02 _ Chapter 1 Introducing the Cisco Wide Area Application Engine Step 1 Hardware Features W To connect the inline network adapter using the correct cables for Fast Ethernet connections follow these steps Determine which type of cable you would use for a direct connection between your two end devices without a WAE inline network appliance connected between them by using the following standard cabling rules e When you are directly connecting two network devices that
107. ve assembly see Figure 4 7 with the guide rails in the bay b Gently push the drive assembly into the drive bay until the drive connects to the backplane c Check the hard disk drive status LED to verify that the hard disk drive is operating properly If the amber hard disk drive status LED for a drive is lit continuously that individual drive is faulty and needs to be replaced If the green hard disk drive activity LED is flashing the drive is being accessed Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide Ka OL 7220 02 Chapter4 Installing Hardware Options Completing the Installation W Figure 4 7 Installing a SATA Hard Disk in the WAE 511 SATA hard disk drive connector Hard disk drive Completing the Installation To complete your installation reinstall the bezel reinstall the cover and reconnect all cables that you disconnected earlier A Caution To maintain proper cooling and airflow install the cover before turning on the device Operating the device for extended periods over 30 minutes with the cover removed might damage device components Cisco Wide Area Application Engine 511 and 611 Hardware Installation Guide oL 7220 02 E Chapter4 Installing Hardware Options Hs Completing the Installation Step 1 A To install the cover and bezel follow these steps Install the cover by placing it into position and sliding it forward an

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