Cisco Systems 1802 User's Manual
Contents
1. Cisco reserves the right to refund the purchase price as its exclusive warranty remedy To Receive a Return Materials Authorization RMA Number Contact the company from whom you purchased the product If you purchased the product directly from Cisco contact your Cisco Sales and Service Representative Complete the information below and keep it for reference Company product purchased from Company telephone number Product model number Product serial number Maintenance contract number 2 Overview This document describes the steps for installing the Cisco 1801 Cisco 1802 and Cisco 1803 integrated services routers The Cisco 1801 Cisco 1802 and Cisco 1803 routers are fixed configuration routers They each include an integrated 8 port 10 100 Mbps Ethernet switch one onboard Fast Ethernet WAN port and optional 802 11a b g wireless LAN support The switch ports and the onboard 10 100 Mbps Ethernet ports support 802 1Q virtual LAN VLAN encapsulation and enable you to configure demilitarized zones DMZs using VLANs and Cisco IOS firewall features The switch ports are also optionally upgradable to include inline power support for IP phones For WAN connectivity the Cisco 1801 router has an ADSL over POTS port the Cisco 1802 router has an ADSL over ISDN port and the Cisco 1803 has a 4 wire G SHDSL port The Cisco 1801 Cisco 1802 and Cisco 1803 routers provide secure Internet connectivity and dial backup through a2. Road San Jose CA 95134 1706 Haarlerbergweg 13 19 San Jose CA 95134 1706 28 01 Capital Tower USA 1101 CH Amsterdam USA Singapore 068912 www cisco com The Netherlands www cisco com www cisco com Tel 408 526 4000 www europe cisco com Tel 408 526 7660 Tel 65 6317 7777 800 553 NETS 6387 Tel 31020 357 1000 Fax 408 527 0883 Fax 65 6317 7799 Fax 408 526 4100 Fax 31 0 20 357 1100 Cisco Systems has more than 200 offices in the following countries Addresses phone numbers and fax numbers are listed on the Cisco Website at www cisco com go offices Argentina Australia e Austria Belgium Brazil e Bulgaria e Canada Chile e China PRC Colombia Costa Rica e Croatia Cyprus Czech Republic Denmark Dubai UAE Finland e France e Germany Greece e Hong Kong SAR Hungary India e Indonesia Ireland e Israel e Italy Japan e Korea Luxembourg Malaysia Mexico The Netherlands e New Zealand e Norway Peru Philippines e Poland Portugal Puerto Rico e Romania Russia Saudi Arabia Scotland Singapore Slovakia e Slovenia e South Africa e Spain Sweden Switzerland e Taiwan e Thailand e Turkey Ukraine United Kingdom United States Venezuela Vietnam e Zimbabwe CCVP the Cisco logo and the Cisco Square Bridge logo are trademarks of Cisco Systems Inc Changing the Way We Work Live Play and Learn is a service mark of Cisco Systems Inc and Access Registrar Aironet BPX Catalyst CCDA CCDP CCIE CCIP
3. the router connect the female end of the PoE power cable to the PoE power supply and connect the male end of the PoE power cable to a power outlet c Turn on the router by pressing the power switch to the on position d Confirm that the router has power by checking that the SYS OK LED on the front panel is on Step2 To connect the router to your network connect one end of an Ethernet cable RJ 45 to an Ethernet switch port FE 1 FE 8 and connect the other end of the cable to a port on a hub or switch as shown in Figure 2 N Note The example in Figure 2 shows connectivity to a hub The router Ethernet switch ports can be connected to another networked device such as a switch or computer with a network interface card NIC If you are connecting the switch port on the router to another switch use a crossover cable If you are connecting a computer to the switch port on the router it will take about 30 seconds for connectivity to be established Step3 To connect the router to an xDSL line connect either an ADSL cable to the ADSL port or a G SHDSL cable to the G SHDSL port and connect the other end of the cable to your xDSL line as shown in Figure 2 See the Connecting DSL WAN Interface Cards to a Network chapter in the Cisco Interface Cards Hardware Installation Guide for more information about cabling the xDSL port This document is located at this URL http www cisco com univercd cc td doc product access acs_mod cis26
4. 00 hw_inst wic_inst wic_doc wandsl htm Step4 To use Cisco Router and Security Device Manager SDM to configure your router you must connect a PC to the first Ethernet switch port Connect one end of an Ethernet cable to one of the Ethernet switch ports FE 1 FE 8 and connect the other end to the Ethernet port on your PC A Caution Always connect the Ethernet cable to an Ethernet port on the router Accidentally connecting the cable to the wrong port can damage your router Step5 Optional The Cisco 1801 Cisco 1802 and Cisco 1803 routers support a 144 kbps dialup connection to your service provider network through their ISDN S T port These connections can serve as a backup to your service provider if your primary connection goes down To make a backup connection to your service provider network connect one end of a straight through RJ 11 cable to the ISDN S T port on the router as shown in Figure 2 and connect the other end of the cable to your telephone wall jack N Note To configure your router for a backup dialup connection you must use the Cisco IOS command line interface CLI For more information see the Cisco 1800 Series Integrated Services Routers Fixed Software Configuration Guide 5 Connecting Antennas to the Router RP TNC Connectors If your router has the wireless LAN option connect the antennas by screwing the antenna connectors in a clockwise direction onto the reverse polarity threaded Neill Con
5. CCNA CCNP CCSP Cisco the Cisco Certified Internetwork Expert logo Cisco IOS Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Cisco Unity Enterprise Solver EtherChannel EtherFast EtherSwitch Fast Step Follow Me Browsing FormShare GigaDrive HomeLink Internet Quotient IOS iPhone IP TV iQ Expertise the iQ logo iQ Nei Readiness Scorecard Quick Study LightStream Linksys MeetingPlace MGX Networking Academy Network Registrar Packet PIX ProConnect ScriptShare SMARTnet StackWise The Fastest Way to Increase Your Internet Quotient and TransPath are registered trademarks of Cisco Systems Inc and or its affiliates in the United States and certain other countries All other trademarks mentioned in this document or Website are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 0705R 2005 Cisco Systems Inc All rights reserved Ok Printed in the USA on recycled paper containing 10 postconsumer waste 78 16696 02 DOC 7816696
6. Cisco SYSTEMS Quick Start Guide Cisco 1801 Cisco 1802 and Cisco 1803 Integrated Services Routers Cabling and Installation INCLUDING LICENSE AND WARRANTY Cisco One Year Limited Hardware Warranty Terms Overview Unpacking the Box Connecting the Router Connecting Antennas to the Router RP TNC Connectors Configuring the Router Using Cisco Router and Security Device Manager Connecting a PC to the Router Console Port Verifying Your Installation SO JO GG RWN Obtaining Documentation 10 Cisco Product Security Overview 11 Obtaining Technical Assistance 12 Obtaining Additional Publications and Information Note For localized versions of these instructions please see the following URL http www cisco com univercd cc td doc product access acs_mod 1 8 00fix qsgs index htm Sy 1 Cisco One Year Limited Hardware Warranty Terms There are special terms applicable to your hardware warranty and various services that you can use during the warranty period Your formal Warranty Statement including the warranty applicable to Cisco software is included on the CD that accompanies your Cisco product Follow these steps to access and download the Cisco Information Packet and your warranty document from the CD or from Cisco com 1 Launch your browser and go to this URL http www cisco com univercd ec td doc es_inpckl cetrans htm The Warranties and License Agreements page appears 2 To read the Cisco Information Packet follow these
7. as purchased with the PoE option Product documentation One CD ROM containing Cisco Router and Security Device Manager SDM One antenna kit optional Items You Need to Provide Depending on your network environment you may need to provide some of the following items so that you can install the router An ADSL or G SHDSL cable to connect the router to the service provider Straight through Ethernet cables RJ 45 to RJ 45 to connect the router to an Ethernet hub or switch or to a computer with a network interface card NIC Server or other computer with a NIC or other networked device such as a hub or a switch to connect to the integrated 8 port 10 100 Mbps Ethernet switch 4 Connecting the Router Figure 2 shows a typical installation of the Cisco 1801 Cisco 1802 or Cisco 1803 router Figure 2 Typical Installation of a Cisco 1801 Cisco 1802 or Cisco 1803 Router 121547 Internet Service Provider Ethernet Hub Power Supply Follow these steps to connect the router to the power supply your local network and your service provider network Step1 Connect power to the router as shown in Figure 2 a Connect the separate power cord to the power socket on the back panel of the router b Connect the other end of the separate power cord to a power outlet N Note If you have a router with the PoE option you must connect the PoE power supply to the PoE socket on the back of
8. celman RP TNC connectors on the back panel of the router Figure 3 shows an example of how to connect the swivel mount dipole antennas to the router Ss Note The location and position of your router s antennas are crucial to effective wireless connectivity For more information about the antennas compatible with the Cisco 1801 Cisco 1802 and Cisco 1803 routers see the online documents located at the following URL http www cisco com univercd cc td doc product access acs_mod 18 00fix antennas index htm Figure 3 Connecting Antennas to the Router Loza 1944 BERE ida For information about configuring the wireless LAN functionality of your router see the Cisco Access Router Wireless Configuration Guide at the following URL http hwww cisco com univercd cc td doc product access acs_mod 1800fix awglindex htm 6 Configuring the Router Using Cisco Router and Security Device Manager Cisco Router and Security Device Manager SDM is a web based configuration tool that allows you to configure LAN and WAN interfaces routing Network Address Translation NAT firewalls VPNs and other features on your router If SDM is installed on your router configure the router by following the instructions in the Cisco Router and Security Device Manager SDM Ouick Start Guide If this document was not shipped with your router you can obtain the SDM software and instructions for installing it on your router from the following location http h
9. ing SYS OK Steady green Router has successfully booted up and the software is functional Blinking green Router is booting or in ROM monitor mode CD Steady green DSL connection established Off No DSL connection established LPBK Steady green Router DSL interface is in loopback mode Off Router DSL interface is operating in normal mode POE Off Inline power supply not installed Steady green Inline power supply OK Amber Power denied FE 0 8 Steady green Ethernet link is established Blinking green Activity on the Ethernet link Off No link LINK Steady green ISDN S T connection established Off No ISDN S T connection established Bl Blinking green Activity on first B channel Off No activity on first B channel B2 Blinking green Activity on second B channel Off No activity on second B channel PPP Steady green At least one PPP connection established Off No PPP link established VPN Steady green At least one VPN tunnel established Off No VPN tunnel established CF Blinking green CompactFlash memory being accessed Do not remove CompactFlash memory Off CompactFlash memory is not being accessed It is safe to remove CompactFlash memory 1 Inline power is a field upgradable option only It is not installed by default 9 Obtaining Documentation Cisco documentation and additional literature are available on Cisco com Cisco also provides several ways to obtain technical assistance and
10. ing technical issues with Cisco products and technologies The website is available 24 hours a day 365 days a year at this URL http www cisco com techsupport Access to all tools on the Cisco Technical Support Website requires a Cisco com user ID and password If you have a valid service contract but do not have a user ID or password you can register at this URL http tools cisco com R PF register register do 10 AS Note Use the Cisco Product Identification CPI tool to locate your product serial number before submitting a web or phone request for service You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools amp Resources link under Documentation amp Tools Choose Cisco Product Identification Tool from the Alphabetical Index drop down list or click the Cisco Product Identification Tool link under Alerts amp RMAs The CPI tool offers three search options by product ID or model name by tree view or for certain products by copying and pasting show command output Search results show an illustration of your product with the serial number label location highlighted Locate the serial number label on your product and record the information before placing a service call Submitting a Service Request Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests S3 and S4 service requests are those in which your network is minimally impaired or for which yo
11. lling Cisco Systems Corporate Headquarters California USA at 408 526 7208 or elsewhere in North America by calling 1 800 553 NETS 6387 Documentation Feedback You can send comments about technical documentation to bug doc cisco com You can submit comments by using the response card if present behind the front cover of your document or by writing to the following address Cisco Systems Attn Customer Document Ordering 170 West Tasman Drive San Jose CA 95134 9883 We appreciate your comments 10 Cisco Product Security Overview Cisco provides a free online Security Vulnerability Policy portal at this URL http www cisco com en US products products_security_vulnerability_policy html From this site you can perform these tasks e Report security vulnerabilities in Cisco products e Obtain assistance with security incidents that involve Cisco products e Register to receive security information from Cisco A current list of security advisories and notices for Cisco products is available at this URL http www cisco com go psirt If you prefer to see advisories and notices as they are updated in real time you can access a Product Security Incident Response Team Really Simple Syndication PSIRT RSS feed from this URL http www cisco com en US products products_psirt_rss_feed html Reporting Security Problems in Cisco Products Cisco is committed to delivering secure products We test our products internally before we relea
12. n ISDN S T port if your primary connection fails Additional information on these routers can be found on Cisco com Product Serial Number Location The serial number label for Cisco 1801 Cisco 1802 and Cisco 1803 routers is located on the rear of the chassis to the right of the power switch You need this serial number when calling Cisco for technical support To see specifically where the serial label is on your router go to the following link bttp tools cisco com Support CPl index do 3 Unpacking the Box When you unpack the box containing your Cisco 1801 Cisco 1802 or Cisco 1803 router you should find the items shown in Figure 1 N Note The Cisco 1801 Cisco 1802 and Cisco 1803 routers have a wireless upgradable option If this option is chosen an antenna kit should have been shipped with your router in addition to the items listed in Figure 1 Figure 1 Cisco 1801 Cisco 1802 or Cisco 1803 router A Items Included with the Cisco 1801 Cisco 1802 and Cisco 1803 Integrated Services Router PoE power supply and cable optional Power cable 5 DB 9 to DB 25 adapter Console cable light blue RJ 45 to DB 9 a The shipment should include the following items One Cisco 1801 Cisco 1802 or Cisco 1803 router One blue RJ 45 to DB 9 console cable One DB 9 to DB 25 adapter One black power supply cord Product documentation One Power over Ethernet PoE power supply if the router w
13. other technical resources These sections explain how to obtain technical information from Cisco Systems Cisco com You can access the most current Cisco documentation at this URL http www cisco com univercd home home htm You can access the Cisco website at this URL http www cisco com You can access international Cisco websites at this URL http huww cisco com public countries_languages shtml Documentation DVD Cisco documentation and additional literature are available in a Documentation DVD package which may have shipped with your product The Documentation DVD is updated regularly and may be more current than printed documentation The Documentation DVD package is available as a single unit Registered Cisco com users Cisco direct customers can order a Cisco Documentation DVD product number DOC DOCDVD gt from the Ordering tool or Cisco Marketplace Cisco Ordering tool http www cisco com en US partner ordering Cisco Marketplace http www cisco com go marketplace Ordering Documentation You can find instructions for ordering documentation at this URL http hwww cisco com univercd cc td docles_inpck pdi htm You can order Cisco documentation in these ways e Registered Cisco com users Cisco direct customers can order Cisco product documentation from the Ordering tool http www cisco com en US partner ordering e Nonregistered Cisco com users can order documentation through a local account representative by ca
14. ployment and troubleshooting tips configuration examples customer case studies certification and training information and links to scores of in depth online resources You can access Packet magazine at this URL http hwww cisco com packet iO Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue streamline their business and expand services The publication identifies the challenges facing these companies and the technologies to help solve them using real world case studies and business strategies to help readers make sound technology investment decisions You can access iQ Magazine at this URL http www cisco com goliqmagazine Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing developing and operating public and private internets and intranets You can access the Internet Protocol Journal at this URL http www cisco com ipj World class networking training is available from Cisco You can view current offerings at this URL http hwww cisco com en US learning index html 13 14 15 16 Cisco SYSTEMS Corporate Headquarters European Headquarters Americas Headquarters Asia Pacific Headquarters Cisco Systems Inc Cisco Systems International BV Cisco Systems Inc Cisco Systems Inc 170 West Tasman Drive Haarlerbergpark 170 West Tasman Drive 168 Robinson
15. se them and we strive to correct all vulnerabilities quickly If you think that you might have identified a vulnerability in a Cisco product contact PSIRT e Emergencies security alert cisco com e Nonemergencies psirt cisco com 2 Tip We encourage you to use Pretty Good Privacy PGP or a compatible product to encrypt any sensitive information that you send to Cisco PSIRT can work from encrypted information that is compatible with PGP versions 2 x through 8 x Never use a revoked or an expired encryption key The correct public key to use in your correspondence with PSIRT is the one that has the most recent creation date in this public key server list hitp pgp mit edu 11371 pks lookup search psirt 40cisco com amp op index amp exact on In an emergency you can also reach PSIRT by telephone e 1 877 228 7302 e 1408 525 6532 11 Obtaining Technical Assistance For all customers partners resellers and distributors who hold valid Cisco service contracts Cisco Technical Support provides 24 hour a day award winning technical assistance The Cisco Technical Support Website on Cisco com features extensive online support resources In addition Cisco Technical Assistance Center TAC engineers provide telephone support If you do not hold a valid Cisco service contract contact your reseller Cisco Technical Support Website The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolv
16. steps a Click the Information Packet Number field and make sure that the part number 78 5235 02F0 is highlighted b Select the language in which you would like to read the document c Click Go The Cisco Limited Warranty and Software License page from the Information Packet appears d Read the document online or click the PDF icon to download and print the document in Adobe Portable Document Format PDF Xx Note You must have Adobe Acrobat Reader to view and print PDF files You can download the reader from Adobe s website http www adobe com 3 To read translated and localized warranty information about your product follow these steps a Enter this part number in the Warranty Document Number field 78 10747 01C0 b Select the language in which you would like to view the document c Click Go The Cisco warranty page appears d Read the document online or click the PDF icon to download and print the document in Adobe Portable Document Format PDF You can also contact the Cisco service and support website for assistance http www cisco com public Support_root shtml Duration of Hardware Warranty One 1 Year Replacement Repair or Refund Policy for Hardware Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten 10 working days after receipt ofa Return Materials Authorization RMA request Actual delivery times can vary depending on the customer location
17. u require product information After you describe your situation the TAC Service Request Tool provides recommended solutions If your issue is not resolved using the recommended resources your service request is assigned to a Cisco TAC engineer The TAC Service Request Tool is located at this URL http www cisco com techsupport servicerequest For S1 or S2 service requests or if you do not have Internet access contact the Cisco TAC by telephone S1 or S2 service requests are those in which your production network is down or severely degraded Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly To open a service request by telephone use one of the following numbers Asia Pacific 61 2 8446 7411 Australia 1 800 805 227 EMEA 32 2 704 55 55 USA 1 800 553 2447 For a complete list of Cisco TAC contacts go to this URL http www cisco com techsupport contacts Definitions of Service Request Severity To ensure that all service requests are reported in a standard format Cisco has established severity definitions Severity 1 S1 Your network is down or there is a critical impact to your business operations You and Cisco will commit all necessary resources around the clock to resolve the situation Severity 2 S2 Operation of an existing network is severely degraded or significant aspects of your business operation are negatively affected b
18. www cisco com pcgi bin tablebuild pl sdm To obtain the SDM release notes and other SDM documentation go to the following URL and click the Technical Documentation link bttp www cisco com go sdm 7 Connecting a PC to the Router Console Port This step is optional it is required only if you want to use the Cisco IOS CLI instead of SDM to configure or troubleshoot the router To use Cisco IOS you must connect the router to a terminal or to a PC with terminal emulation software Terminal emulation software should be configured with the following settings e 9600 baud e 8 data bits e No parity bits e 1 stop bit The Cisco 1800 Series Integrated Services Routers Fixed Software Configuration Guide describes how to configure the router by using Cisco IOS software Follow these steps to connect the router to a terminal or PC Step 1 Connect the RJ 45 end of the console cable to the CONSOLE port on the back panel of the router as shown in Figure 4 Figure 4 Connecting the Console Cable to the Router or Terminal 1 Step2 Connect the DB 9 end of the console cable to the console port also called the serial port on your PC If this adapter does not fit your PC console port you must provide an adapter that fits 3 Verifying Your Installation You can verify that you have correctly installed your router by checking the LEDs as described in Table 1 Table 1 LEDs That Verify Installation LED Mean
19. y inadequate performance of Cisco products You and Cisco will commit full time resources during normal business hours to resolve the situation Severity 3 S3 Operational performance of your network is impaired but most business operations remain functional You and Cisco will commit resources during normal business hours to restore service to satisfactory levels Severity 4 S4 You require information or assistance with Cisco product capabilities installation or configuration There is little or no effect on your business operations 12 Obtaining Additional Publications and Information Information about Cisco products technologies and network solutions is available from various online and printed sources e Cisco Marketplace provides a variety of Cisco books reference guides and logo merchandise Visit Cisco Marketplace the company store at this URL http www cisco com go marketplace e Cisco Press publishes a wide range of general networking training and certification titles Both new and experienced users will benefit from these publications For current Cisco Press titles and other information go to Cisco Press at this URL http www ciscopress com 11 12 Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments Each quarter Packet delivers coverage of the latest industry trends technology breakthroughs and Cisco products and solutions as well as network de
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