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Cisco Systems 10200 User's Manual

1. Chapter 5 Managing External Resources Learning External Resource Dependencies W P_OOS Place out of service TGP OOS lt lt Add TGP P_INS Place in service Y P_MNT Place maintenance NP Not provisioned lt _ Add TRK TGP Del TRK TGP Y TGP NP OOS ifTGP O0S L s if TRK TGP OOS add TRK del TRK TGP TRK OOS Y A SITOR del TGP if ioe Add TGP TGP OOS if TEP MNT if TRK TGP OOS all TRKZMNT TRK TGP MNT bearer MNT lt P TGP P MNT TRK TGP gt TRK TGP ianalina MNT bearer MNT signaling MNT Del TGP j lt P_OOS TRK TGP Y Y if TGPZOOS TGW INS i gt del TGP TGP NP OOS MNT INS T TRK NP OOS MNT INS lt bearer OOS Add TRK TGP lt signaling OOS Y if TGP NP L Del TRK TGP add TRK lt TRK OOS Y Y y y if TRK TGP 00S
2. H323_NOTIFY_RX H323 NOTIFYs received Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter6 Using BTS Measurements Learning the Measurement Types Table 6 41 H 323 Protocol Measurements continued Description Measurement rapid count could mean a potential problem in the system H323_NOTIFY_TX H323 NOTIFYs transmitted H323_NOTIFY_FAIL H323 NOTIFY s that failed The failure is due to one of the following scenarios unable to send due to full socket queue unable to compose message due to invalid socket or lack of available memory H323_PASSTHROU_RX H323 PASS THROUGHsS received H323_PASSTHROU_TX H323 PASS THROUGHS transmitted H323_PASSTHROU_FAIL H323 PASS THROUGHs that failed The failure is due to one of the following scenarios unable to send due to full socket queue unable to compose message due to invalid socket or lack of available memory H323_GRQ_TX H323 GRQs transmitted H323 GRQ RX H323 GRQs received H323 GCF TX H323 GCFs transmitted H323 GCF RX H323 GCFs received H323 GRJ TX H323 GRJs received H323 GRJ RX H323 GRJs transmitted H323 RRQ TX H323 RRQs transmitted H323 RRQ RX H323 RRQs received H323 RCF TX H323 RCFs transmitted H323 RCF RX H323 RCFs received H323 RRJ TX H323 RRJs transmitted H323_RRJ_RX H323 RRJs received H323_RIP_TX H
3. SIA TOTAL FAIL Unsuccessfully completed SIP calls on the reporting CA DEPRECATED always will contain a value of ZERO SIA TOTAL INCOM MSG FAIL Incoming SIP message attempts not successfully received DEPRECATED always will contain a value of ZERO SIA TOTAL OUTG MSG FAIL Outgoing SIP message attempts not successfully transmitted DEPRECATED always will contain a value of ZERO SIA TOTAL SESS TIMER FAIL Call failures due to session timer expiry that occurred SIA TOTAL SUCC Successfully completed SIP calls on the reporting CA DEPRECATED always will contain a value of ZERO Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 EIN Chapter 6 Learning the Measurement Types Call Detail Block Measurements Table 6 34 Measurement Call Detail Block Measurements Description rapid count could mean a potential problem in the system BILLING TOTAL 500 CDBs of type 500 created by the reporting EMS BILLING TOTAL 700 CDBs of type 700 created by the reporting EMS BILLING TOTAL 900 CDBs of type 900 created by the reporting EMS BILLING TOTAL 976 CDBs of type 976 created by the reporting EMS BILLING TOTAL AIRLINES CDBs of type Airlines created by the reporting EMS BILLING TOTAL AMBULANCE CDBs of type ambulance created by the reporting EMS BILLING TOTAL ATTENDANT CDBs of type attendant created by the reporting EMS
4. POTS_CNAB_ATTMP Calling Name Delivery Blocking attempts made on the reporting FS POTS_CNDB_ATTMP Calling Number Delivery Blocking attempts made on the reporting FS POTS CPRK CLEAR Call Park Attempts to clear during the collection interval POTS CPRK FAIL ATTMP Call Park Attempts that failed during the collection interval POTS CPRK FAIL RET ATTMP Call Park Retrieval Attempts that failed during the collection interval POTS CPRK FORWARD Call Park Attempts to forward a call during the collection interval POTS CPRK SUCC ATTMP Call Park Attempts successful during the collection interval POTS CPRK SUCC RET ATTMP Call Park Retrieval Attempts successful during the collection interval POTS CT ANSWER Call Transfer service instance attempts answered by the called party on the reporting FS POTS CT ATTMP Call Transfer service instance attempts on the reporting FS POTS CT CONF Call Transfer service instance attempts resulting in a successfully setup conference call on the reporting FS POTS CT FAIL Call Transfer service instance attempts that failed on the reporting FS POTS CT TRANSFER Call Transfer service instance attempts resulting in a successfully transferred call on the reporting FS POTS CW ANSWERED Call Waiting service instance attempts answered by the called party on the reporting FS gi Cisco BTS 10200 Softswitch Operations and Mainte
5. Announcement trunks control annc trunk termination tgn id 13 mode forced target state maint Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Em OL 16000 07 1 Chapter5 Managing External Resources Managing Trunk Groups and Trunks W Table 5 2 Managing Trunk Groups continued Task Sample Command Viewing test menus SS7 trunks diag ss7 trunk termination test lt TAB gt diag ss7 trunk termination test lt RETURN gt ISDN trunks diag isdn trunk termination test lt TAB gt diag isdn trunk termination test lt RETURN gt CAS trunks diag cas trunk termination test lt TAB gt diag cas trunk termination test lt RETURN gt Announcement trunks diag annc trunk termination test lt TAB gt diag annc trunk termination test lt RETURN gt Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 Chapter5 Managing External Resources Hs Managing Trunk Groups and Trunks Table 5 2 Task Managing Trunk Groups continued Sample Command Testing trunks place in MAINT state first SS7 trunks diag ss7 trunk termination tgn id 103 cic 13 test 1 Test 1 SS7 MGCP Connectivity Test tests if MGCP has access to the SS7 trunk termination Test 2 SS7 Termination Connection Test tests if there is a path to the device ping Test 3 SS7 COT Test tests the integrity of the SS7 Bearer Path Test 4 557 COM Test q
6. e Telcordia document GR 317 CORE Switching System Generic Requirements for Call Control Using the Integrated Services Digital Network User Part ISDNUP e Telcordia document GR 219 CORE Distinctive Ringing Call Waiting FSD 01 01 1110 document RFC 2705 Media Gateway Control Protocol MGCP Version 1 0 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 0L 16000 07 EN AppendixA Feature Tones Tone Frequencies and Cadences Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Em OL 16000 07 FIM XML Revised February 18 2010 OL 16000 07 This appendix describes the FIM XML feature for Release 6 0 1 of the Cisco BTS 10200 Softswitch and explains how to use it This document includes the following topics Understanding the Configurable FIM XML Feature Tool Requirements e Writing an External FIM XML File e Defining Features e Installing the FIM XML File Using the Offline FIM XML Tool e FIM XML File and Shared File e Provisioning iFC e Feature Restrictions and Limitations Understanding the Configurable FIM XML Feature The Cisco BTS 10200 supports a Feature Interaction Module Extensible Markup Language FIM XML file that defines the interactions between the internal features for example Call Waiting Call Forwarding and external features features that reside on application servers that interact with Cisco BTS 10200 and SIP trigg
7. BILLING TOTAL BLV CDBs of type busy line verification created by the reporting EMS BILLING TOTAL BUSINESS CDBs of type business created by the reporting EMS BILLING TOTAL CARRIER OP CDBs of type carrier operator created by the reporting EMS BILLING TOTAL CNA CDBs of type Calling Number Announcement created by the reporting EMS BILLING TOTAL CUT THRU CDBs of type cut thru created by the reporting EMS BILLING TOTAL DA CDBs of type directory assistance created by the reporting EMS BILLING TOTAL DA INTER CDBs of type Directory Assistance Interlata created by the reporting EMS BILLING TOTAL DA INTL CDBs of type Directory Assistance International created by the reporting EMS BILLING TOTAL DA TOLL CDBs of type directory assistance toll created by the reporting EMS BILLING TOTAL EMG CDBs of type emergency created by the reporting EMS BILLING TOTAL EXTENSION CDBs of type extension created by the reporting EMS BILLING TOTAL FIRE CDBs of type fire created by the reporting EMS BILLING TOTAL INFO CDBs of type information i e 976 calls created by the reporting EMS BILLING TOTAL INTERLATA CDBs of type interlata created by the reporting EMS BILLING TOTAL INTL CDBs of type international created by the reporting EMS BILLING TOTAL INTL OPR CDBs of type International Operator created by the reporting EMS BILLING TOTAL INTL WZI C
8. Changing TGs states control trunk grp tgn id 129 mode forced target state oos Note Before bringing an ISDN trunk in service put the connected media gateway in service see Changing media gateways status Viewing trunk status status trunk termination tgn id 2 cic 8 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 0L 16000 07 Era Chapter5 Managing External Resources Hs Managing Trunk Groups and Trunks Table 5 2 Managing Trunk Groups continued Task Sample Command Resetting trunks reset trunk termination tgn id 13 cic 1 6 Resetting does the following e Clears all manual and blocked states e Clears active transient calls on a trunk termination with the exception of SS7 trunk terminations e Brings trunks INS Changing trunk states control trunk termination tgn id 17 cic 1 23 target state ins mode forced equip trunk termination tgn id 13 cic all Changes trunks in UEQP to OOS unequip subscriber termination id 97_8 ipclab cisco com Changes OOS trunks to UEQP Forcing MAINT state SS7 trunks control ss7 trunk termination tgn id 103 mode forced target state maint Note Set COT on the terminating gateway or switch to perform these tests Otherwise the test or tests fail ISDN trunks control isdn trunk termination tgn id 17 mode forced target state maint CAS trunks control cas trunk termination tgn id 64 mode forced target state maint
9. POTS_CFC_FORWARD_FAIL Unsuccessful Call Forward Combination forwarding attempts on the reporting FS POTS_CFC_FORWARD_SUCC Successful Call Forward Combination forwarding attempts on the reporting FS POTS_CFC_INTERROG_FAIL Unsuccessful Call Forward Combination interrogation attempts on the reporting FS POTS_CFC_INTERROG_SUCC Successful Call Forward Combination interrogation attempts on the reporting FS POTS_CFNA_ACT_ATTMP Call Forward No Answer activation attempts on the reporting FS POTS_CFNA_ACT_REFUSED Call Forward No Answer activation attempts refused on the reporting FS POTS_CFNA_DEACT_ATTMP Call Forward No Answer deactivation attempts on the reporting FS POTS CENA FORWARD FAIL Call Forward No Answer service instances that failed on the reporting FS POTS CENA FORWARD SUCC Call Forward No Answer service instances that succeeded on the reporting FS POTS CENA INTERROG ATTMP Call Forward No Answer interrogation attempts on the reporting FS OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x jg Chapter6 Using BTS Measurements Learning the Measurement Types Table 6 8 Measurement Local POTS Local Measurements continued Description rapid count could mean a potential problem in the system POTS_CFU_ACT_ANSWERED Call Forward Unconditional activation attempts answered by the called party on
10. SFTP backup files from primary opticall1 to opt backup directory of SFTPserver 0 6 opt oracle admin scripts ora sftp backup ksh opticall oracle SFTPserver opt backup gt opt oracle tmp ora sftp backup log 2 gt amp 1 Note Step 9 Step 10 Step 11 Enter 0 6 opt oracle admin scripts ora sftp backup ksh ora sftp backup log 2 amp 1 in the same line Replace SFTPserver with the correct host name of the remote SFTP server Replace opt backup with the correct target directory name if different Edit the oracle crontab on secondary EMS site by replacing opticall with optical2 Archiving Your Database Step 1 Step 2 Step 3 Step 4 Step 5 Log in as root Stop all platforms If this is a primary node use the CLI command to control the standby forced active Verify that var yp exists Enter 1s 1 var yp If the result is no such file or directory enter mkdir p var yp Mount the NFS server Enter mount nfsserver hostname ip share directory mnt Example mount 10 89 183 253 opt archive mnt Back up all interfaces Enter tar cv mnt lt local_hostname gt tar host Example lt hostname gt tar cvf bts prica tar host Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter 3 Monitoring and Backing Up the BTS Step 6 Step 7 Step 8 Step 9 Step 10 Archiving Your Database Mil Restore the Solaris date
11. COS CONFIRMATION TONE The BTS prompts the subscriber to enter the account code Account Codes COS CONFIRMATION TONE The BTS prompts the subscriber to enter the authorization code Authorization Codes CPRK REORDER TONE The subscriber has dialed the call park CPRK access code but is not subscribed to the CPRK feature The subscriber has CPRK and has dialed the CPRK access code but the CPRK attempt was not successful Note Inthis case CPRK attempt was not successful the reorder tone is played for two seconds and then the subscriber is reconnected to the original call STUTTER TONE The subscriber presses Flash button or switchhook to park the call CPRK RET REORDER TONE The subscriber has CPRK and has dialed the CPRK access code but is unable to retrieve the call STUTTER TONE The subscriber enters the CPRK RET access code and the BTS is waiting for the subscriber to dial the extension against which the parked call should be retrieved CT TWC ALERTING PATTERN 1 The subscriber hangs up with one party on hold DACWI ALERTING PATTERN 3 Distinctive ring pattern DPN STUTTER TONE The subscriber has dialed DPN access code and DPN access has been granted REORDER TONE Reorder tone is returned to the subscriber who initiated a DPN request when any of the following occurs The DPN feature has not been assigned to the requesting line The dialed extension is not assigned in the business group dialing plan e The lin
12. Caution If the result is not All tables are OK stop and contact Cisco TAC If the result is tables are OK go to Step 6 Enter lt hostname gt cd opt OptiCall FSAINyyy bin lt hostname gt ain_tiat data Press Enter The result should match the following All tables are OK For detail see ain tiat out OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x jg Chapter3 Monitoring and Backing Up the BTS Exporting Provisioned Data A Caution If the result is not All tables are OK stop and contact Cisco TAC Backing Up the Full BTS Do this before and after software upgrades or as routine always during a maintenance window Before starting the provisioning process ensure you have the following Pre Provisioning Checklist NFS server hostname or ip address Shared directory from NFS server Root user access Provisioning blocked Backing Up the CA FS Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Perform the following steps to back up the secondary CA FS Then repeat the procedure on the primary CA FS Log in as root on the secondary CA FS Verify all platforms are in STANDBY mode enter lt hostname gt nodestat Remove unnecessary files or directories like opt Build and application tar files Mount the NFS server to the mnt directory enter lt hostname gt mount
13. Modify the configuration of the switch ports connected to the Cisco BTS 10200 UNIX host to auto negotiate To do so first log in to the 29xx switch through console access change to the switch port and modify the speed and duplex mode settings on each port using the following commands no speed 100 no duplex full gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter 5 Managing External Resources Step 5 Step 6 Step 7 Step 8 Provisioning the GigE Interface shut no shut Save the switch configuration Reboot the Cisco BTS 10200 host using the shutdown g0 y i6 command We recommend that you execute the shutdown command using the console port to avoid loss of connectivity during the reboot After the reboot all the targeted Cisco BTS 10200 applications should automatically restart and go into standby state Verify interface speed and duplex mode by executing the following command on the host dladm show dev Example output cal02 dladm show dev bge0 link up speed 1000 Mbps duplex full bgel link up speed 1000 Mbps duplex full bge2 link up speed 1000 Mbps duplex full bge3 link up speed 1000 Mbps duplex full Repeat for the other UNIX hosts in the Cisco BTS 10200 system OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x a Chapter5 Managing External Resources Provisioning the GigE Inte
14. Table 5 3 Valid Normal Trunk Termination States continued State Token ADMIN STATE OPER STATE STATIC STATE DYNAMIC STATE IDLE INS IDLE ACTV IDLE ACTIVE INCOMING INS IDLE ACTV IDLE ACTIVE OUTGOING INS ACTIVE ACTV OBSY TRANSIENT INS ACTIVE ACTV IBY TRNS INCOMING TRANSIENT INS BUSY ACTV OBSY TRNS OUTGOING If a TG or trunk command fails it can return one of the following generic failure reasons as well as ones specific to the command Table 5 4 Understanding Trunk Group and Trunk Generic Command Responses Command Command Entered Response Possible Conditions status Failure TG or trunk database was not found in shared memory Or Component is already in the requested state control Graceful mode only Appears when a command is executed and operation is INS going OSS or INS going MAINT A required resource is not available For ISDN trunk cannot be added unless both the MGW and TG are available A TG cannot be added unless the MGW is available and vice versa For SS7 CAS Announcement trunk cannot be added unless both the MGW and TG are available A TG does not require the MGW to be available and vice versa An associated resource of the database cannot be found An assigned resource is not valid supported OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x jg Chapter5 Managing External Resources Hs Managi
15. nfs server ip or hostname share dire mnt Stop all platforms enter lt hostname gt platform stop all Save all platforms data directory shared memory to nfs server lt hostname gt tar cf opt OptiCall CAxxx bin data gzip fast gt mnt data lt hostname gt CA lt lt hostname gt tar cf opt OptiCall CAxxx bin data gzip fast gt mnt data hostname CA gz lt hostname gt tar cf opt OptiCall FSAINxxx bin data gzip fast gt mnt data hostname FSAIN gz lt hostname gt tar cf opt OptiCall FSPTCxxx bin data gzip fast gt mnt data hostname FSPTC gz where xxx is the instance number Start all platforms by entering lt hostname gt platform start Verify all platforms are in STANDBY mode enter lt hostname gt nodestat Create an excluded directories file for the flash archive enter lt hostname gt vi tmp excluded dir opt OptiCall CAxxx bin data opt OptiCall CAxxx bin logs Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter 3 Monitoring and Backing Up the BTS Step 10 Step 11 Step 12 Step 13 Exporting Provisioned Data opt OptiCall FSAINxxx bin data opt OptiCall FSAINxxx bin logs opt OptiCall FSPTCxxx bin data opt OptiCall FSPTCxxxx bin logs where xxx is the instance number Back up the system enter lt hostname gt mv bin date bin date archive lt hostname gt mv bin date bin date
16. value1 8 Values are ASCII strings up to 64 characters Adding write user groups add snmpconfig type writecommunity value H keyl1 command level value1 8 Values are ASCII strings up to 64 characters Deleting read user groups delete snmpconfig type readcommunity value Values are ASCII strings up to 64 characters Deleting write user groups delete snmpconfig type writecommunity value Values are ASCII strings up to 64 characters Viewing SNMP Trap Reports The SNMP agent sends traps to the NMS each trap maps to an EMS alarm Alarms not mapped to a specific trap map to a generic trap Traps show you the following depending on information availability e Severity level e Alarm ID associated with the trap e Alarm category e Set Cleared flag Component instance ID Component type e Details of the trap e Time that trap was generated gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter 7 Using the BTS SNMP Agent Table 7 2 Task Viewing SNMP Trap Reports Receiving Trap Reports Operation Receiving traps reports from the SNMP agent Add an entry to SNMPTRAPDEST including the following e NMS IP address or hostname e Port number to receive traps Community string not used Owner string not used e Filter Types This specifies which subsystem events to receive BILLIN
17. 0 9 0 9 xx status ported out AND ADMIN DN N X 100 ndc lt npa gt ec lt nxx gt DN 0 9 0 9 0 9 x status assigned AND ADMIN DN N X 10 ndc lt npa gt ec lt nxx gt DN 0 9 0 9 0 9 x status ported out AND ADMIN DN N X 10 e PORTED OUT DNs Intermediate Telephone 0 Directory Numbers Reserved DNs 0 OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x a Chapter3 Monitoring and Backing Up the BTS Exporting Provisioned Data Table 3 5 Data Groups NRUF Report Data for Nonrural Carriers continued Matching Data from the DN2SUBSCRIBER Table Aging DNs DISC DNs ndc npa ec lt nxx gt Changed Number DNs ndc npa ec lt nxx gt DISC DID DNs ndc npa ec nxx ndc npa ec lt nxx gt ndc npa ec lt nxx gt ndc npa ec nxx DN 0 9 0 9 0 9 0 9 status DISC DN 0 9 0 9 0 9 0 9 status CN DN xxxx status DISC X 10000 DN 0 9 xxx status DISC X 1000 DN 0 9 0 9 xx status DISC X 100 DN 0 9 0 9 0 9 x status DISC X 10 Changed Number DID DNs ndc lt npa gt ec lt nxx gt ndc lt npa gt ec lt nxx gt ndc lt npa gt ec lt nxx gt ndc lt npa gt ec lt nxx gt DN xxxx status CN X 10000 DN 0 9 xxx status CN X 1000 DN 0 9 0 9 xx status CN X 100 DN 0 9 0 9 0 9 x status CN X 10 Administrative DNs Admini
18. Description Measurement rapid count could mean a potential problem in the system SGA_CVR_TX CVR messages sent on the reporting trunk group SGA_CVT_RX CVT messages received on the reporting trunk group SGA_CVT_TX CVT messages sent on the reporting trunk group SGA_EXM_RX EXM messages received on the reporting trunk group SGA_EXM_TX EXM messages sent on the reporting trunk group SGA_FAC_RX FAC messages received on the reporting trunk group SGA_FAC_TX FAC messages sent on the reporting trunk group SGA_FOT_RX FOT messages received on the reporting trunk group SGA_FOT_TX FOT messages sent on the reporting trunk group SGA_GRA_RX GRA messages received on the reporting trunk group SGA_GRA_TX GRA messages sent on the reporting trunk group SGA_GRS_RX GRS messages received on the reporting trunk group SGA_GRS_TX GRS messages sent on the reporting trunk group SGA_IAM_RX IAM messages received on the reporting trunk group SGA_IAM_TX IAM messages sent on the reporting trunk group SGA_INF_RX INF messages received on the reporting trunk group SGA_INF_TX INF messages sent on the reporting trunk group SGA_INR_RX INR messages received on the reporting trunk group SGA_INR_TX INR messages sent on the reporting trunk group SGA_LPA_RX LPA messages received on the reporting trunk group SGA_LPA_TX LPA messages sent on the reporting trunk group SGA_MSG_RX messages received on the reporting trunk group SGA_MSG_TX messages sent on the reporting trunk g
19. TELNET ECHO DISCARD PRINTER DAYTIME CHARGEN SMTP TIME FINGER SUNRPC EXEC LOGIN SHELL UUCP NFS LOCKD X11 DTSCP FONT SERVICES HTTP Node Change ENABLE Required A Boolean flag Y N that indicates whether to turn this service on or off Node Change NODE Required The node name in the BTS 10200 where the service is managed Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x EXE 0L 16000 07 Chapter2 Managing BTS Users and Commands Using EMS Table 2 3 Noun Solaris OS Security and BTShard Package Node Command for UNIX Services continued Verb Options Description Node Show SERVICE Required Defines the service to display Must be one of the following FTP TELNET ECHO DISCARD PRINTER DAYTIME CHARGEN SMTP TIME FINGER SUNRPC EXEC LOGIN SHELL UUCP NFS LOCKD X11 DTSCP FONT SERVICES HTTP Node Show Node Required Defines the node to display for the state of the service Vulnerabilities in H 323 Message Processing During 2002 the University of Oulu Security Programming Group OUSPG discovered a number of implementation specific vulnerabilities in the Simple Network Management Protocol SNMP Subsequent to this discovery the National Infrastructure Security Coordination Centre NISCC performed and commissioned further work on identifying implementation specific vulnerabilities in related protocols that are criti
20. Transaction portion permission to release problems received on the reporting FS TCAP TRANSACTION IDS INUSE Transaction ids in use on the reporting FS TCAP UDATA IND Data indication messages received on the reporting FS TCAP UNEXPECT ERR CODE RX Unexpected error codes on return error received on the reporting FS OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Chapter 6 Learning the Measurement Types Table 6 19 TCAP Measurements continued Description Measurement rapid count could mean a potential problem in the system TCAP UNEXPECT ERR CODE Unexpected error codes on return error sent by the reporting FS TX TCAP UNEXPECT LINK Unexpected link operations received on the reporting FS OPER RX TCAP UNEXPECT LINK OPER TX Unexpected link operations sent by the reporting FS TCAP UNEXPECT LINK Unexpected link responses received on the reporting FS RSP RX TCAP UNEXPECT LINK Unexpected link responses sent by the reporting FS RSP TX TCAP UNEXPECT RE RX Unexpected return error received on the reporting FS TCAP UNEXPECT RE TX Unexpected return error sent by the reporting FS TCAP UNEXPECT RR RX Unexpected return results received on the reporting FS TCAP UNEXPECT RR TX Unexpected return results sent by the reporting FS TCAP UNRECOG COMP RX Unrecognized compone
21. UPA X X X UPT X X X USR X X X X X Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x oL 16000 07 NM Chapter6 Using BTS Measurements Learning the Measurement Types ISUP ANSI Measurements Table 6 26 ISUP ANSI Measurements Description Measurement rapid count could mean a potential problem in the system SGA ABNORMAL REL RX RELs received with a cause other than NORMAL on the reporting trunk group SGA ACM RX ACM messages received on the reporting trunk group SGA ACM TX ACM messages sent on the reporting trunk group SGA ANM RX ANM messages received on the reporting trunk group SGA ANM TX ANM messages sent on the reporting trunk group SGA BLA RX BLA messages received on the reporting trunk group SGA BLA TX BLA messages sent on the reporting trunk group SGA BLO RX BLO messages received on the reporting trunk group SGA BLO TX BLO messages sent on the reporting trunk group SGA CCR RX CCR messages received on the reporting trunk group SGA CCR TX CCR messages sent on the reporting trunk group SGA CEN RX messages received on the reporting trunk group SGA CEN TX messages sent on the reporting trunk group SGA CGB RX CGB messages received on the reporting trunk group SGA CGB TX CGB messages sent on the reporting trunk group SGA CGBA RX CGBA messages received on the reporting trunk group SGA CGBA TX CGBA messages se
22. command returns the list of all the services of the associated subscriber or DN and all features associated with each specific service package This also includes the service profiles association show dn feat list dn 4692550529 sub id foo 123 account id ABC123456789 gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Operating the BTS Tasks Descriptions Using ERAC Commands Examples Viewing speed dial settings by DN This command returns a list of all speed dial telephone numbers by the specified DN or primary subscriber directory number All one digit speed dial values are returned as well as the feature state of speed dial T Only a single row is returned with the complete list of speed dial numbers If a number is not defined it is left blank show dn sd list dn 4692550529 sub id foo 123 account id ABC123456789 Viewing domestic long distance blocking by subscriber or This command returns the cos restrict information for a specified subscriber In this command the subscriber ID field or the new account id field determines the subscriber This command keys on the use of the Nature show sub id block sub id foo 123 account id ABC123456789 account id of Dial NOD means for restricting subscriber activity Viewing This command returns the COS RESTRICT show sub intl block international information for all DN s associated with a Bub id
23. control files and archive logs e arch backup ksh Backs up archive logs The target backup directory on both primary and secondary EMS systems is opt oraback Backup files in opt oraback directory are later transferred to the opt backup directory in a remote archive site After the files are transferred they are purged from opt oraback Step 1 Cross check the databases on the primary and secondary EMSs before backing up A Caution Cross check before ora_hot_backup ksh and ora_arch_backup ksh are scheduled This validates database and archived log files for RMAN processes a Log in as oracle Or su oracle b Enter dbadm E backup_crosscheck c Ensure the log file has no errors except the validation failed for archived log messages Ignore these messages of the datal arch opticalx yyy arc files because the validation directs RMAN not to look for arc files ora purge archlog ksh purges arc files RMAN 06157 validation failed for archived log RMAN 08514 archivelog filename datal arch opticall1 25 arc recid 1 stamp 461878656 Step2 Remove the archive log purge process and schedule the backup processes Note Do this on the primary and secondary EMSs a Disable the ora_purge_archlog ksh process b Enable the ora_hot_backup ksh process Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 3 20 OL 16000 07 1 Chapter 3 Monitoring and Backing Up the
24. gt P OOS SL If SL INS warn If SL UEQP SL OOS else if SL OOS warn if SL OOS If SL UEQP SLEMNT p MNT SL if SL INS MNT discover SL 2 if SL MNT warn E SL OOS init SL 3 else SL INS if SL OOS discover SL 2 init SL 3 SL MNT If SL NE If SL UEQP SL UEQP SL Del SL gt Del SL RGW MNT P_INS SL SL OOS MNT gt P OOS SL Warning EM If SL OOS warn if SL MNT If SL MNT warn M SL SL 00S o else if SL OOS m 2 Provisioning command e MNT 2 Establish MGCP communication with subscriber loop m 3 Determine capabilities and program terminations OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x jg Chapter 5 Managing External Resources Figure 5 3 ISDN Administrative and Operational Maintenance States for a Trunking Gateway P_OOS Place out of service TGP OOS Add TGP P_INS Place in service Y P_MNT Place maintenance NP Not provisioned lt _ gt Add TRK TGP TON 668 Del TRK TGP Y TGP NP OOS ifTGP 00S TRKE NF Q9S lt if TRK TGP OOS add TRK del TRK TGP 005 Y cos De rGP gt del TGP if TGP OOS INS Add TGP gt if TGP MNT if TRK TGP 00S E lt lt PMNT TRK TGP MNT bearer MNT P MNT TRK TGP gt signaling MNT bearer MNT sign
25. lt hostname gt flarcreate n hostname X tmp excluded dir c mnt lt hostname gt archive lt hostname gt mv bin date bin date lt hostname gt mv bin date archive bin date Unmount the NFS server enter lt hostname gt umount mnt From the active EMS switch over all platforms enter lt hostname gt ssh optiuser lt hostname gt cli gt control feature server id FSAINxxx target state standby active cli gt control feature server id FSPTCxxx target state standby active cli gt control call agent id CAxxx target state standby active where xxx is the instance number of each platform Repeat this procedure for the primary CA FS Backing up the EMS BDMS Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Do the following to back up the STANDBY EMS BDMS system Log in as root Verify all platforms are in STANDBY mode enter lt hostname gt nodestat Remove unnecessary files or directories like opt Build and application tar files Mount the NFS server to the mnt directory enter lt hostname gt mount nfs server ip or hostname share dire mnt Stop all platforms enter lt hostname gt platform stop all Save the Oracle database and MySQL directories enter lt hostname gt tar cf datal oradata gzip fast mnt oradata hostname gz lt hostname gt tar cf opt ems db gzip fast mnt db hostname gz Create an excluded directories file for the f
26. rapid count could mean a potential problem in the system SIS_7xx_RX 7xx class RESERVED messages the reporting CA or FS received SIS_7xx_TX 7xx class RESERVED messages the reporting CA or FS sent SIS ACK RX SIP ACK messages the reporting CA or FS received SIS ACK TX SIP ACK messages the reporting CA or FS sent SIS BYE RX SIP BYE messages the reporting CA or FS received SIS BYE TX SIP BYE messages the reporting CA or FS sent SIS CANCEL RX SIP CANCEL messages the reporting CA or FS received SIS CANCEL TX SIP CANCEL messages the reporting CA or FS sent SIS INFO RX SIP INFO messages the reporting CA or FS received SIS INFO TX SIP INFO messages the reporting CA or FS sent SIS INVITE REPLACES RX SIP INVITE REPLACES messages the reporting CA or FS received SIS INVITE REPLACES TX SIP INVITE REPLACES messages the reporting CA or FS sent SIS INVITE RX SIP INVITE messages the reporting CA or FS received SIS INVITE TX SIP INVITE messages the reporting CA or FS sent SIS NOTIFY RX SIP NOTIFY messages the reporting CA or FS received SIS NOTIFY TX SIP NOTIFY messages the reporting CA or FS sent SIS OPTIONS RX SIP OPTIONS messages the reporting CA or FS received SIS OPTIONS TX SIP OPTIONS messages the reporting CA or FS sent SIS PRACK RX SIP PRACK messages the reporting CA or FS received SIS PRACK TX SIP PRACK messages the reportin
27. 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x ag AppendixB FIM XML Defining Features Error The list of error elements is matched one by one to see if the error response received during the external feature invocation falls within its specified range When a match is found the error handling operation specified within the respective error element is executed Table 5 Error Attributes Attribute Name Required Description range start Optional The start range of the error responses of the element that is matched range end Optional The end range of the error responses of the element that is matched Operation This element specifies the action taken when the response condition matches the error element The parameters of an element can be a list of name or value pairs specified by parameter elements Table 6 Operation Attributes Attribute Name Required Description Name Yes Name of the operation performed Param value Optional List of the parameter value pairs used when BTS performs the operation Feature Optional Feature name used when performing the operation The FIM XML tool processes the defined element in the External FIM XML file as indicated in the following sections lt response profile gt lt error range start 503 range end 599 type SIP gt operation name continue from dp lt error gt lt error range start 403 range end 4
28. 8XX translation queries that resulted in a failed external query to a network database due to an application failure from the reporting FS AINSVC EXT 8XX FAIL NETW 8XX translation queries that resulted in a failed external query to a network database due to a network communication failure from the reporting FS AINSVC EXT 8XX QUERY 8XX translation queries that resulted in an external query to a network database attempted on the reporting FS AINSVC EXT 8XX QUERY FAIL 8XX queries that failed due to an SCP timeout when attempted by the reporting FS AINSVC EXT 8XX QUERY SUCC 8XX translation queries that resulted in a successful external query to a network database attempted on the reporting FS AINSVC EXT LNP FAIL APP LNP translation queries that resulted in a failed external query to a network database due to an application failure from the reporting FS AINSVC EXT LNP FAIL NETW LNP translation queries that resulted in a failed external query to a network database due to a network communication failure from the reporting FS AINSVC EXT LNP QUERY LNP translation queries that resulted in an external query to a network database attempted on the reporting FS AINSVC EXT LNP QUERY FAIL LNP queries that failed due to an SCP timeout when attempted by the reporting FS AINSVC EXT LNP QUERY LRN LNP queries that resulted in a successful response from the SCP with an LRN when attempte
29. 9 0 9 0 9 0 9 status CN DN xxxx status DISC 10000 DN 0 9 xxx status DISC X 1000 DN 0 9 0 9 xx status DISC X 100 DN 0 9 0 9 0 9 x status DISC X 10 Changed Number DID DNs ndc npa ndc npa ndc npa ndc npa ec lt nxx gt ec lt nxx gt ec lt nxx gt ec lt nxx gt DN xxxx status CN X 10000 DN 0 9 xxx status CN 1000 DN 0 9 0 9 xx status CN X 100 DN 0 9 0 9 0 9 x status CN X 10 Administrative DNs e Administrative DNs ndc lt npa gt ndc lt npa gt ndc lt npa gt ndc lt npa gt ndc lt npa gt ec lt nxx gt ec lt nxx gt ec lt nxx gt ec lt nxx gt ec lt nxx gt ndc lt npa gt ndc lt npa gt ec lt nxx gt ec lt nxx gt status LRN status CLRN status RACF DN status ANNC status TEST LINE ADMIN DN Y AND status ASSIGNED ADMIN DN Y AND status PORTED OUT e Administrative DID DNs ndc lt npa gt ec lt nxx gt status ASSIGNED X ndc lt npa gt ec lt nxx gt status PORTED OUT ndc lt npa gt ec lt nxx gt status ASSIGNED X ndc lt npa gt ec lt nxx gt status PORTED OUT ndc lt npa gt ec lt nxx gt status ASSIGNED X ndc lt npa gt ec lt nxx gt status PORTED OUT ndc lt npa gt ec lt nxx gt status ASSIGNED X ndc lt npa gt ec lt nxx gt status PORTED OUT DN xxxx ADMIN DN Y AND 10000 DN xxxx ADMIN DN Y AND x 1
30. BTS Exporting Provisioned Data W Optional Enable the ora_arch_backup ksh process Log in as oracle Or su oracle Enter crontab e Modify the crontab file as follows This is on the primary EMS site database name opticall Daily Oracle Hot backup this also include archive log backup Note Set hot backup process to run at 2 00am every day 02 opt oracle admin scripts ora_hot_backup ksh opticall gt opt oracle t mp ora_hot_backup log 2 gt amp 1 Oracle archive log backups in addition to daily hot backup Note Set one additional archive log backup to run at 6 00pm every day 0 18 opt oracle admin scripts ora_arch_backup ksh opticall gt opt oracle tmp ora_arch_backup log 2 gt amp 1 Purge archive log files Note Delete or uncomment this line to stop purging archive log files 0 1 3 23 opt oracle admin scripts ora_purge_archlog ksh opticall1 gt opt oracle tmp ora purge archlog log 2 gt amp 1 Repeat Step f by replacing optical with optical2 on the secondary EMS site Step3 setup daily file transfer to the remote archive site using FTP see Using FTP to Setup File Transfer To setup daily file transfer to the remote archive site using SFTP see Using SFTP to Setup File Transfer Using FTP to Setup File Transfer Step 1 Configure the remote site a amp Verify the oracle user access and create backup directory on FTP server site Primary EM
31. BTS creates an alarm The Core File Present Audit 25 major alarm indicates a core is present in the BTS The primary cause of this alarm is that a network element process crashed OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x a Chapter3 Monitoring and Backing Up the BTS Moving Core Files The BTS automatically removes these core files when disk space is critically low or the core file has aged beyond a maximum allowable time However to ensure proper BTS performance move these core files off the BTS to another storage area as soon as they are generated Refer to the Directory Containing Core Files dataword for the location of the core file Use the settings in the cfm cfg file to configure how to monitor and manage core files Table 3 7 Core File Monitor Configuration File Parameters and Conditions Parameter Condition CORE FILE MONITOR DISABLE If set to true the core file monitor audit is not performed Default setting is false CORE FILE ALARM ENABLE If set to false the core file monitor alarm is not issued when a core file is found in the network element bin directory Default setting is true CORE FILE MINIMUM SPACE This is the minimum free file space in megabytes which will trigger the automatic deletion of the oldest core files Default is 5 GB CORE FILE AGE TO DELETE This is the maximum time in hours that a core file can exist before it is automatically del
32. CGU RX CGU messages received on the reporting trunk group SGA CGU TX CGU messages sent on the reporting trunk group SGA CGUA RX CGUA messages received on the reporting trunk group SGA CGUA TX CGUA messages sent on the reporting trunk group SGA CON RX CON messages received on the reporting trunk group SGA CON TX CON messages sent on the reporting trunk group SGA COT RX COT messages received on the reporting trunk group SGA COT TX COT messages sent on the reporting trunk group SGA CPG RX CPG messages received on the reporting trunk group SGA CPG TX CPG messages sent on the reporting trunk group SGA GRA RX messages received on the reporting trunk group SGA GRA TX GRA messages sent on the reporting trunk group SGA GRS RX GRS messages received on the reporting trunk group SGA GRS TX GRS messages sent on the reporting trunk group SGA IAM RX IAM messages received on the reporting trunk group SGA IAM TX IAM messages sent on the reporting trunk group SGA MSG RX Messages received on the reporting trunk group SGA MSG TX Messages sent on the reporting trunk group SGA OPR RX OPR messages received on the reporting trunk group SGA OPR TX OPR messages sent on the reporting trunk group SGA REL RX REL messages received on the reporting trunk group SGA REL TX REL messages sent on the reporting trunk group SGA RES RX RES mess
33. DAUDS sent on the reporting signaling gateway process SUA DAVA RX DAVAs received on the reporting signaling gateway process SUA DOWN ACK RX DOWN Acknowledges received on the reporting signaling gateway process SUA DOWN TX DOWNS sent on the reporting signaling gateway process SUA DRST RX DRSTs received on the reporting signaling gateway process SUA DUNA RX DUNAs received on the reporting signaling gateway process SUA DUPU RX DUPUs received on the reporting signaling gateway process SUA ERR RX Errors received on the reporting signaling gateway process SUA ERR TX Errors sent on the reporting signaling gateway process SUA INACTIVE ACK RX INACTIVE Acknowledges received on the reporting signaling gateway process SUA INACTIVE TX ACTIVES received on the reporting signaling gateway process SUA INVALID SIGNALS Invalid SCTP signals on the reporting signaling gateway process SUA MSG CLASS ERR Message class errors on the reporting signaling gateway process SUA MSG INVALID LENGTH RX Messages of invalid length received on the reporting signaling gateway process SUA MSG TYPE ERR Message type errors on the reporting signaling gateway process SUA NETWORK APPEAR ERR Network appearance errors on the reporting signaling gateway process SUA NO MEMORY FAIL No memory for message errors on the reporting signaling gateway process
34. Datagrams with invalid verification tags received on the reporting sctp association SCTP MISSING PARAM ERR Times that an INIT or INIT ACK chunk was received with one or more mandatory parameters missing on the reporting sctp association SCTP MISSING PARAM ERR RX Times an INIT or INIT ACK was missing one or more mandatory parameters received on the reporting sctp association SCTP NO SPACE INCOM ERR Data chunks dropped due to lack of space in the local receive window on the reporting sctp association SCTP NO USER DATA ERR RX Times an SCTP peer reported that it received a data chunk with no user data in it on the reporting sctp association SCTP OOTB Out of the blue packets received on the reporting sctp association SCTP OUT OF RSCR ERR RX Times an SCTP peer reported it was out of resources on the reporting sctp association SCTP PARTIAL CHUNK ERR Partial chunks received in a datagram on the reporting sctp association SCTP PEER RESTART ERR Times the SCTP peer restarted on the reporting sctp association SCTP SCTP ASSOC ID The id of the SCTP association that the measurement measurement block is associated with SCTP SCTP DATAG RX Datagrams received on the reporting sctp association SCTP SCTP DATAG TX Datagrams sent on the reporting sctp association SCTP STALE COOKIE ERR Times other endpoint indicates that the cookie echo was received after
35. Delete messages received by the reporting BTS L_R SNMP Protocol Measurements Table 6 38 SNMP Protocol Measurements Despo Measurement rapid count could mean a potential problem in the system SNMP_TRAP_TX SNMP TRAPs generated by the reporting EMS SNMP_SET_RX SNMP SETs received by the reporting EMS SNMP_SET_TX SNMP SETS transmitted by the reporting EMS SNMP GET RX SNMP GETs received by the reporting EMS SNMP GET TX SNMP GETs transmitted by the reporting EMS SNMP_GET_NEXT_RX SNMP GET NEXTs received by the reporting EMS SNMP GET NEXT TX SNMP GET NEXTS transmitted by the reporting EMS Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 Er Chapter6 Using BTS Measurements Learning the Measurement Types Trunk Group Usage Measurements Table 6 39 Trunk Group Usage Measurements Description Measurement rapid count could mean a potential problem in the system TRKGRP 4018 SENT TRKGRP AVERAGE USAGE The percent of the trunk group used between 0 100 This is not incremented for SIP or H323 trunk groups TRKGRP AVERAGE USAGE 100 TRKGRP TOTAL USAGE 100 60 TRKGRP TOTAL TRK STATISTICS INTERVAL MINUTES TRKGRP EXCHANGE The CLLI code from the POP table of the reporting trunk group TRKGRP GLARE COUNT Attempts by the local and remote switch to use the same CIC on a 2 way trunk group
36. ERR Network appearance errors on the reporting signaling gateway process M3UA NO MEMORY ERR No memory for message errors on the reporting signaling gateway process M3UA NOTIFY RX NOTIFYs received on the reporting signaling gateway process M3UA NOTIFY TX NOTIFYs sent on the reporting signaling gateway process M3UA PARAM FIELD ERR Parameter field errors on the reporting signaling gateway process M3U A_PARAM_VALUE_ERR Parameter value errors on the reporting signaling gateway process M3U A_PROTOCOL_ERR Protocol errors on the reporting signaling gateway process OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x gy Chapter6 Using BTS Measurements Learning the Measurement Types Table 6 21 M3UA Measurements continued Description Measurement rapid count could mean a potential problem in the system M3UA ROUTING CONTEXT ERR Routing context errors on the reporting signaling gateway process M3UA SCON RX SCONS received on the reporting signaling gateway process M3UA SCON TX SCONS sent on the reporting signaling gateway process M3UA SCTP TX FAIL SCTP send failures on message processing errors on the reporting signaling gateway process M3UA SGP ID The id of the signaling gateway process that these measurements are associated with M3UA SINCE LAST RESET ASSOC SCTP errors since last reset of association on th
37. F4 and greater than F2 Table 2 lists the attributes of the Precedence Exception Element Table 2 Attributes of Precedence Exception Element Attribute Name Required Description Feature Name Yes Name of the feature that has lesser precedence than the defined external feature The FIM XML tool expects the Precedence Exception element in External FIM XML file as follows lt precedence exception feature name CCW gt Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Appendix B Defining Features Mi Inhibit Others Element The Inhibit Others Element tag defines the list of features that are inhibited when a given feature is in an Assigned or Invoked state Table 3 lists the attributes of the Inhibit Others Element Feature Inhibitions prevent invocation of a given feature if a specified feature is Activated Deactivated Invoked Assigned For example when the emergency call is involved then the Call Waiting is inhibited Table 3 Attributes of Inhibit Others Element Attribute Name Required Description Feature Name Yes Name of the feature that inhibits the external feature State Yes The state of the given feature when it inhibits the external feature The FIM XML tool expects the defined element in the External FIM XML file as indicated in the following sections inhibit others state ASSIGNED feature name CNAM gt inhibit others st
38. FSPTCzzz bin lt Return gt lt hostname gt potsctx_tiat data lt Return gt Press Enter The result should match the following 11 tables are OK For detail see potsctx_tiat out A Caution If the result is not All tables are OK stop and contact Cisco TAC If the result is All tables are OK go to Step 4 Step4 Enter lt hostname gt cd opt OptiCall FSAINyyy bin lt hostname gt ain_tiat data Stepb Press Enter Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x EN OL 16000 07 1 Chapter 3 Monitoring and Backing Up the BTS Exporting Provisioned Data Hl The result should match the following All tables are OK For detail see ain_tiat out A Caution If the result is not All tables are OK stop and contact Cisco TAC From CA FS Side B Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step7 Log in as root Enter lt hostname gt cd opt OptiCall CAxxx bin lt hostname gt ca_tiat data Press Enter The result should match the following All tables are OK For detail see ca_tiat out A Caution If the result is not All tables are OK stop and contact Cisco TAC If the result is All tables are OK go to Step 3 Enter lt hostname gt cd opt OptiCall FSPTCzzz bin lt hostname gt potsctx_tiat data Press Enter The result match the following 11 tables are OK For detail see potsctx_tiat out AN
39. Okay Okay Caution Incase of a mismatch synchronize once If the mismatch continues contact Cisco TAC EMS Side B Step 1 Log in as root to EMS side B using telnet gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter 3 Monitoring and Backing Up the BTS Step 2 Step 3 Checking BTS System Health Bl Enter lt hostname gt metastat grep cO Verify the return result matches the following c0t0d0s6 0 No Okay cOtid0s6 0 No Okay c0t0d0s1 0 No Okay c0t1d0si 0 No Okay c0t0d0s5 0 No Okay c0t1d0s5 0 No Okay c0t0d0s7 0 No Okay cOtid0s7 0 No Okay c0t0d0s0 0 No Okay c0t1d0s0 0 No Okay c0tOd0s3 0 No Okay c0t1d0s3 0 No Okay If the results differ synchronize the disk mirroring lt hostname gt cd opt setup lt hostname gt sync mirror Verify the results using Step 1 through Step 3 Caution In case of a mismatch synchronize once If the mismatch continues contact Cisco TAC Auditing Databases and Tables Audit either the complete database or entries in every provisionable table in both the Oracle database and shared memory See the Cisco BTS 10200 Softswitch Troubleshooting Guide Release 6 0 1 Caution Audits are time intensive Do only during a maintenance window Completion time varies with database or table entries Table 3 4 Auditing Databases and Tables Task Sample Command Auditing individual table
40. Open the etc snmp conf snmpd conf file agent via the Master Agent 2 In read community enter a single user group for read access 3 In managers ensure the localhost is an entry 4 Change the SNMP configuration type and value add snmpconfig type SETTING value COUPLE SUN AGENT 5 Restart the Master Agent 6 Log in as root kill ps ef grep i sad grep v grep awk print 2 7 Query the SNMP agent using the read community and standard port 161 Querying the MIBs 1 Open the opt BTSsnmp etc file version 2 View the main MIB called opticall mib The SNMP Agent supports SNMPv2c operations defined in opticall mib opticall mib uses variables from other MIBs IPCELL TC SNMPv2 TC SNMPv2 SMI Enabling NMS to Query Poll Solaris SNMP Agent The EMS runs two SNMP agents as follows SAD SNMP agent adapter e Solaris SNMP agent Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Em OL 16000 07 1 Chapter 7 Using the BTS SNMP Agent Enabling NMS to Query Poll Solaris SNMP Agent W The active EMS node runs the SAD process which converts the BTS 10200 specific events alarms into SNMP traps and sends them to the configured SNMP Trap listeners or the NMSes The SAD process handles the SNMPWALK GET GETNEXT SET on the OIDs that are defined in the opticall mib file The SAD process also runs on the standby EMS but does not perform any function The SAD p
41. Protocol SCTP associations status sctp assoc id sctpassocl1 Taking an SCTP association OOS control sctp assoc id sctpassocl target state INS mode FORCED Modes can be forced or graceful Forced tears down all calls immediately graceful allows calls in progress to complete before teardown Viewing subsystems show subsystem Viewing subsystems status status subsystem id LNP_SSN opc_id opc Changing subsystem status control subsystem id LNP_SSN opc_id opc target state 00S mode FORCED Viewing CA FS status show sup config Changing CA FS status refresh rate change sup config type refresh rate value 600 Changing NTP servers 1 Modify server line s in etc ntp conf 2 Modify NTP SERVERS in etc opticall cfg 3 Restart daemon etc init d xntp stop etc init d xntp start 4 Verify configuration change lopt BTSxntp bin ntpq c peers OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Chapter5 Managing External Resources B Learning External Resource Dependencies Table 5 9 Managing External Resources continued Task Sample Command Ensuring billing server 1 On both the primary and secondary EMS enter receives Call Detail Blocks CLI gt show billing acct addr CDBs 2 Note the polling interval 3 Login to the billing server 4 Ensure it receives billing files every XX minutes from the BTS where
42. RX Charge Unit messages received on the reporting trunk group ISUP ITX TX Charge Unit messages sent on the reporting trunk group ISUP LPA RX Loop Prevention Acknowledgement messages received on the reporting trunk group ISUP LPA TX Loop Prevention Acknowledgement messages sent on the reporting trunk group ISUP LPM RX Loop Prevention messages received on the reporting trunk group ISUP LPM TX Loop Prevention messages sent on the reporting trunk group ISUP MSG RX Messages received on the reporting trunk group ISUP MSG TX Messages sent on the reporting trunk group ISUP NRM RX NRM messages received on the reporting trunk group ISUP NRM TX Network Resource Management messages sent on the reporting trunk group ISUP OC IAM REJECTED Congestion rejected calls per trunk group ISUP OLM RX Overload messages received on the reporting trunk group ISUP OLM TX Overload messages sent on the reporting trunk group ISUP OPR RX Operator messages received on the reporting trunk group ISUP OPR TX Operator messages sent on the reporting trunk group ISUP PAM RX Pass Along messages received on the reporting trunk group ISUP PAM TX Pass Along messages sent on the reporting trunk group ISUP PRI RX Pre Release Information messages received on the reporting trunk group ISUP PRI TX Pre Release Information messages sent on the reporting trunk group ISUP REL RX Release messages received on the reporting trunk group ISUP REL TX Release messages sent
43. RX ECNE chunks received on the reporting sctp association SCTP EMPTY DATAG ERR Datagrams received with no data chunks on the reporting sctp association SCTP EXPIRED COOKIE ERR Times a cookie echo was received after the cookie timer expired on the reporting sctp association SCTP INVALID BUNDLE CHUNK invalid bundle chunks received on the reporting sctp association SCTP INVALID CHECKSUM SCTP datagrams received with an invalid checksum on the reporting sctp association SCTP INVALID COOKIE SIG Invalid cookie signals received on the reporting sctp association SCTP INVALID DATAG LENGTH Datagrams received with an invalid length on the reporting sctp association Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 EN Chapter6 Using BTS Measurements Learning the Measurement Types Table 6 22 Measurement SCTP Measurements continued Description rapid count could mean a potential problem in the system SCTP INVALID PARAM ERR RX Times an SCTP peer reported that it received an INIT or INIT ACK chunk containing one or more mandatory parameters set to an invalid value on the reporting sctp association SCTP INVALID STREAM Datagrams with invalid stream ids received on the reporting sctp association SCTP INVALID STREAM ERR RX Times an SCTP peer reported receiving a data chunk on a non existing stream on the reporting sctp association SCTP INVALID VERIF TAG
44. SUA NOTIFY RX NOTIFYs received on the reporting signaling gateway process SUA NOTIFY TX NOTIFYs sent on the reporting signaling gateway process SUA PARAM FIELD ERR Parameter field errors on the reporting signaling gateway process SUA PARAM VALUE ERR Parameter value errors on the reporting signaling gateway process OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x a Chapter6 Using BTS Measurements Learning the Measurement Types Table 6 20 Measurement SUA Measurements continued Description rapid count could mean a potential problem in the system SUA PROTOCOL ERR Protocol errors on the reporting signaling gateway process SUA ROUTING CONTEXT ERR Routing context errors on the reporting signaling gateway process SUA SCON RX SCONS received on the reporting signaling gateway process SUA SCON TX SCONS sent on the reporting signaling gateway process SUA SCTP TX FAIL SCTP send failures on message processing errors on the reporting signaling gateway process SUA SINCE LAST RESET ASSOC SCTP errors since last reset of association on the reporting signaling gateway process SUA STREAM ID ERR Stream id errors on the reporting signaling gateway process SUA UNEXPECT MSG ERR Unexpected message errors on the reporting signaling gateway process SUA UNEXPECT PARAM ERR Unexpected par
45. SYSTEM Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x EN OL 16000 07 1 Chapter2 Managing BTS Users and Commands Using EMS Sun Microsystems Configurations Table 2 4 Solaris Architectural or Hardware Specific Optional Package List continued Package Description Type Status SUNWdfb Dumb Frame Buffer device drivers SYSTEM SUNWensqr Ensoniq ES1370 1371 1373 Audio device driver SYSTEM 32 bit Root SUNWensqx Ensoniq ES1370 1371 1373 Audio device driver SYSTEM 64 bit Root SUNWeridx Sun RIO 10 100 Mb Ethernet drivers 64 bit SYSTEM SUNWfcip Sun FCIP IP ARP over FibreChannel device SYSTEM driver SUNWfcipx Sun FCIP IP ARP over FibreChannel device SYSTEM driver 64 bit SUNWfcp Sun FCP SCSI device driver SYSTEM SUNWfcpx Sun FCP SCSI device driver 64 bit SYSTEM SUNWfctl Sun Fibre Channel Transport layer SYSTEM SUNW fctlx Sun Fibre Channel Transport layer 64 bit SYSTEM SUNWfruid FRU ID prtfru Command and libfru library SYSTEM SUNWfruip FRU ID Platform Data module and Access SYSTEM libraries SUNWfruix FRU ID library 64 bit SYSTEM SUNWSged Sun Gigabit Ethernet Adapter driver SYSTEM SUNWelmr rasctrl environment monitoring driver for i2c SYSTEM Root 32 bit SUNWelmx rasctrl environment monitoring driver for i2c SYSTEM Root 64 bit SUNWi2cr devic
46. The error code may occur only in certain circumstances and re audit auto recovery may succeed This does not mean the termination recovered from that condition The flag MGCP MAX FAULT COUNT controls how many times BTS tries to recover the fault performing re audit auto recovery before putting it in this state MTRANS Maintenance Transient the termination is in the middle of anaudit re audit auto recovery e This state may go along with other states MTRANS UNREACH IDLE The termination is not involved in transient active call BUSY e The termination is involved in Active Transient call This state may go along with CTRANS state CTRANS e Call Transient the termination is involved in a Transient call e This state always goes with BUSY RESERVED The termination is reserved for a call during Busy Line Verification SERV EFFC TEST The termination is in a Service Effecting Network loopback or Network Continuity test DOWN This occurs when the MGW sends an RSIP down graceful message OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x jg Chapter5 Managing External Resources B Learning External Resource Dependencies Source Token Figure 5 1 Administrative and Operational Maintenance States for MGW P OOS Place out of service MGW NP P IN
47. When glare is enmeasuremented and pegged here the TRKGRP OUTGOING ATTMP measurement is NOT pegged This is not incremented for SIP or H323 trunk groups TRKGRP ID The ID number of the reporting trunk group TRKGRP INBOUND FAIL Number of failed inbound calls on a SIP trunk However calls that fail for Abandon User busy or No answer scenarios are not pegged TRKGRP INBOUND SUCC Number of established inbound calls on a SIP trunk TRKGRP INCOM ATTMP Times the system recognizes an incoming seizure for any trunk within the reporting trunk group In the case of a SIP trunk this is incremented for every Invite received on a trunk e Inthe case of an H 323 trunk this is incremented for each Incoming Setup received on a trunk when not associated with a H 323 subscriber TRKGRP INCOM BUSY TRK Summation CCS based of trunk circuits within the reporting trunk group marked as busy with terminating calls taken every 100 seconds during the interval This is not incremented for SIP or H323 trunk groups TRKGRP INCOM CALL ABDN Number of incoming abandoned SIP trunk calls at the reporting call agent For SIP trunks only TRKGRP INCOM CALL NOT Number of incoming SIP trunk calls not answered by a called party ANS For SIP trunks only TRKGRP INCOM END USR B Number of incoming SIP trunk calls not completed because the called party was busy USY For SIP trunks only TRKGRP INCOM USAGE Summation CCS ba
48. XX polling interval Clearing billing directory A Caution Remove only transferred or secondary files Never remove primary files you need these to collect revenue 1 Check the default format secondary files lt billing file prefix gt lt call agent id gt 0 1 HHMMSS yyyymmdd hhmmss lt sequence number gt lt S gt where s secondary state 2 Check the PacketCable specific format secondary files lt billing file prefix gt _yyyymmddhhmmss_ lt priority gt _ lt 1 gt _ lt c ms id sequence number ascii tmp where 1 secondary record type 3 On the secondary EMS enter lt hostname gt df k 4 Ensure the opt directory is not more than 70 full If the opt directory is gt 70 full remove obsolete scripting files and other user generated files Also remove obsolete files from the backup directory For help call Cisco TAC Learning External Resource Dependencies Table 5 10 RGW and Subscriber Termination States RGW State Allowed Subscriber Termination States OOS OOS Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 1 Chapter5 Managing External Resources Learning External Resource Dependencies Table 5 10 RGW and Subscriber Termination States continued RGW State Allowed Subscriber Termination States INS OOS e MAINT INS e UEQP MAINT e OOS e MAINT e UEQP Table 5 11 ISDN TGW TG State Relation
49. command to create the system Flash Archive Enter mv bin date bin date orig mv bin date bin date Create the archive Enter lt hostname gt flarcreate n lt archive name gt x opt S c mnt lt file name gt amp Note Example archive name flarcreate n CCPU EMS x opt S c mnt secems04 archive Back up the opt directory Enter tar cvf opt gzip c gt opt lt hostname_release gt tar gz Restore the original configuration Enter mv bin date bin date mv bin date orig bin date Unmount the NFS server Enter umount mnt Examining Heap Usage Heap is memory BTS reserves for data it creates as its applications execute BTS audits heap usage of all the processes started by a platform CA AIN POTS EMS and BDMS Heap auditing is added to the ADP process When heap usage of a process goes beyond certain threshold level BTS generates an alarm The alarm clears when heap usage goes below the threshold level Heap audit does the following e Monitors traces of heap usage in the last four periods for each process e Measures heap usage of each process started by the platform once a day at 4 a m Issues a minor alarm if the heap usage of a process exceeds 70 of its max heap size limit e Clears a minor alarm if the heap usage of a process drops below 68 of its max heap size limit Issues a major alarm if the heap usage of a process exceeds 80 its max heap size limit e Clears a major alarm if the heap usage
50. dips and a lot of back end data post processing Use the following interfaces to access ERAC e CLI and MAINT shells e CORBA XML adapters e EPOM uses CORBA XML e SPA Directory number DN and telephone number TN refer to the same BTS entity but with different sources e TN EC database value the Office Code table s NDC field e DN DN Subscriber table s DN field The TN DN is a concatenation of 14 or less digits Commands fail if a partial TN is supplied Commands allow for wild card support When you enter a subscriber subscriber account code or DN the value can have the wild card percent search criteria OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x jg Chapter4 Operatingthe BTS BE Using ERAC Commands These are standard commands and their parameters Several are associated with BTS tables However several parameters are derived from multiple sources and do not map directly to a table They may have real database representation but be modified for ease of use or readability Tasks Descriptions Examples Viewing account IDs An account id can be assigned to one or more subscribers An account id is used only for identification purposes The account id is not associated with feature grouping behavior during call processing The account id is included in billing record This is for operational identification purpose only This is an o
51. following parameters with the external archive system the target directory and the disk quota in GB for each platform CAxxx_LAF_PARAMETER FSPTCxxx_LAF_PARAMETER FSAINxxx LAF PARAMETER Note that xxx must be replaced with each platform s instance number CA146 LAF PARAMETER yensid CA146 trace log 20 FSPTC235 LAF PARAMETER yensid FSPTC235 trace log 20 FSAIN205 LAF PARAMETER yensid FSAIN205 trace log 20 To enable Log Archive Facility LAF process refer to Enabling LAF Process section Enabling LAF Process To enable the Log Archive Facility LAF feature you must set up the authorization for non interactive SSH login to the external archive server for the Cisco BTS 10200 system to access and turn the LAF processes to active state Immediately after the fresh installation and platform start the LAF process is in a dormant state OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x a Chapter3 Monitoring and Backing Up the BTS Log Archive Facility LAF The steps to set up the authorization in external archive server and turn the LAF processes to active is listed below Setup Non Interactive SSH Login to External Archive Server Note Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 The external archive system is recommended to be located such that it can be accessed by the management network In such a case the stat
52. group SGA CGB TX CGB messages sent on the reporting trunk group SGA CGBA RX CGBA messages received on the reporting trunk group SGA CGBA TX CGBA messages sent on the reporting trunk group SGA CGU RX CGU messages received on the reporting trunk group SGA CGU TX CGU messages sent on the reporting trunk group SGA CGUA RX CGUA messages received on the reporting trunk group SGA CGUA TX CGUA messages sent on the reporting trunk group SGA CON RX CON messages received on the reporting trunk group SGA CON TX CON messages sent on the reporting trunk group SGA COT RX COT messages received on the reporting trunk group SGA COT TX COT messages sent on the reporting trunk group SGA CPG RX CPG messages received on the reporting trunk group SGA CPG TX CPG messages sent on the reporting trunk group SGA COM RX messages received on the reporting trunk group SGA COM TX messages sent on the reporting trunk group SGA CQR RX messages received on the reporting trunk group SGA CQR TX messages sent on the reporting trunk group gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter6 Using BTS Measurements Learning the Measurement Types W Table 6 30 ISUP ITU Mexico Measurements continued Descr
53. gt ADMIN DN N X 10000 ndc lt npa gt ec lt nxx gt ADMIN DN N X 1000 ndc lt npa gt ec lt nxx gt ADMIN DN N X 1000 ndc lt npa gt ec lt nxx gt ADMIN DN N X 100 ndc lt npa gt ec lt nxx gt ADMIN DN N X 100 ndc lt npa gt ec lt nxx gt AND ADMIN DN N X 10 ndc lt npa gt ec lt nxx gt AND ADMIN DN N X 10 DN 0 9 0 9 0 9 status assigned AND DN 0 9 0 9 0 9 status ported out DN xxxx status assigned AND DN xxxx status ported out AND DN 0 9 xxx status assigned AND DN 0 9 xxx status ported out AND DN 0 9 0 9 xx status assigned AND DN 0 9 0 9 xx status ported out AND DN 0 9 0 9 0 9 x status assigned DN 0 9 0 9 0 9 x status ported out Intermediate Telephone 0 Directory Numbers Reserved DNs 0 gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter3 Monitoring and Backing Up the BTS Table 3 6 Data Groups Exporting Provisioned Data NRUF Report Data for Rural Carriers continued Matching Data from the DN2SUBSCRIBER Table Aging DNs e DISC DNs ndc lt npa gt ec lt nxx gt Changed Number DNs ndc lt npa gt ec lt nxx gt e DISC DID DNs ndc lt npa gt ndc lt npa gt ndc lt npa gt ndc lt npa gt ec lt nxx gt ec lt nxx gt ec lt nxx gt ec lt nxx gt DN 0 9 0 9 0 9 0 9 status DISC DN 0
54. in delayed connection on the reporting FS POTS_AC_IMMEDIATE_PROC Automatic Callback service activation attempts that resulted in immediate connection on the reporting FS POTS_AC_INTERLATA_ATTMP Automatic Callback service activation attempts performed on an interlata basis on the reporting FS POTS_AC_OVERFLOW Automatic Callback service activation attempts resulting in an overflow on the reporting FS POTS_ACART_ORIG_SCAN_REQ Automatic Callback and Automatic Recall service requests queued for originators on the reporting FS POTS_ACART_QUEUED_REQ Automatic Callback and Automatic Recall service requests queued on the reporting FS POTS_ACART_REJECT_NO_RSRC Automatic Callback and Automatic Recall service requests rejected due to a lack of resources on the reporting FS POTS_ACART_TERM_SCAN_REQ Automatic Callback and Automatic Recall service requests queued for terminators on the reporting FS POTS_ACR_ACT_ATTMP Anonymous Call Rejection activation attempts during the collection interval POTS_ACR_ACT_REJECT_NO_RSRC Anonymous Call Rejection activation attempts that failed due to a lack of resources during the collection interval POTS_ACR_DEACT_ Anonymous Call Rejection deactivation attempts during the collection interval REJECT_NO_RSRC POTS_ACR_DEACT_ATTMP Anonymous Call Rejection deactivation attempts during the collection interval POTS_ACR_SUCC Anonymous Call Rejection attempts successful during the colle
55. in the EMS then the EMS provisions that external feature name by reading the FIM XML file Features Defined in FIM XML and Shared iFC The Shared iFC file defines the features invoked by Cisco BTS 10200 The FIM XML defines the information pertaining to interactions between these features Table 7 explains the parameter names that can be configured in the FIM XML and Shared iFC Table 7 Parameters in FIM XML and Shared iFC Parameters FIM XML Shared iFC Feature Type Originating and Terminating No Yes SIP Trigger Profile No Yes Feature SIP Trigger Profile Mapping No Yes Feature Config Data No Yes VSC No Yes Precedence Information Yes No Inhibition Information Yes No Response Profile Yes No OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x AppendixB FIM XML Provisioning iFC Provisioning iFC To enable the operator to provision iFC s through the XML file the service provider must generate and install the new XML file Shared iFC file The XML file allows the operator to provision iFC s by allowing e External feature definition e Vertical Service Code VSC to feature mapping by defining a star code if necessary for invoking an external Application Server driven feature e SIP trigger profile specifies which application server needs to be contacted and how to populate the Route headers e Sip Trigger Profiles Subscriber Specif
56. line without DPU assigned e The requesting line is not allowed to pick up the particular call because of being assigned the fully restricted terminating or the denied termination feature CONFIRMATION TONE Barge in connection is being processed and connection will occur within one second Note Confirmation tone is repeated twice DRCW ALERTING PATTERN 1 DN of incoming call is not on the DRCW screening list ALERTING PATTERN 6 DN of incoming call is on the DRCW screening list CW TONE DN of incoming call is not on the DRCW screening list CW TYPE 4 DN of incoming call is on the DRCW screening list Emergency 911 ALERTING PATTERN 1 After a normal two party call the subscriber presses the Flash button or hookswitch dials 911 and then hangs up before the 911 operator answers MDN ALERTING PATTERN Station is on hook and there is an incoming call to primary DN ALERTING PATTERN 4 Station is on hook and there is an incoming call to secondary DN ALERTING PATTERN 5 Station is on hook and there is an incoming call to the third DN CW TONE Station is off hook and there is an incoming call to primary DN CW TYPE 2 Station is off hook and there is an incoming call to secondary DN CW TYPE 3 Station is off hook and there is an incoming call to the third DN MWI MWI TONE The subscriber has MWI service and has a message waiting MIDCALL STUTTER TONE After pressing Flash button or hookswitch
57. of a process drops below 78 its max heap size limit Issues a critical alarm if the heap usage of a process exceeds 90 its max heap size limit e Clears a critical alarm if the heap usage of a process drops below 88 its max heap size limit e Reports via trace logs the last twenty heap measurements including the time and the value for each process e Clears heap usage alarms when process restarts Checking the DNS Server To check the DNS server do this for all nodes OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x jg Chapter3 Monitoring and Backing Up the BTS Log Archive Facility LAF Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Log in as root on the active CA Enter more etc resolv conf Note nameserver ip address Enter nslookup This defaults to the first DNS server Enter a valid gateway name and press Enter An IP address associated to gateway appears Enter server lt second dns server ip gt Enter a valid gateway name and press Enter An IP address associated to gateway appears Enter exit to quit Log Archive Facility LAF The LAF process in Cisco BTS 10200 transports the trace log files to a remote archive server for storage LAF is a continuously running daemon process on all nodes components of the BTS 10200 It wakes up every minute when active and checks if there are any new log files The service provider can
58. on Trunk Groups Quarterly See Chapter 5 Managing External Resources Running Diagnostic Procedures on Subscriber Terminations Quarterly See Chapter 5 Managing External Resources Running Network Loopback Tests for NCS MGCP Endpoints Quarterly See equipment manufacturer s documentation Creating Numbering Resource Utilization Forecast NRUF Reports Biannually Using BTS System Health Reports The BTS allows you to gather data and create a report on its overall state Use this data to find problems like hardware failures or traffic congestion Table 3 3 Using BTS System Health Reports Task Sample Command Viewing scheduled reports show scheduled command verb report noun system_health Viewing reports by ID number show scheduled command ID 1 Scheduling reports add scheduled command verb report noun system_health start time 2003 10 01 12 22 22 recurrence DAILY keys period key values 1 720 where start time When BTS creates report yyyy mm dd hh mm ssss recurrence How often to run report none only once daily weekly monthly keys period key values 1 720 How many hours back to collect data If not specified BTS uses default of 24 last 24 hours worth of data Changing reports change scheduled command id 881958666704177006 start time 2003 10 01 14 14 14 recurrence DAILY keys period key values 24 OL 16000 07 Cisco
59. on the reporting trunk group ISUP RES RX Resume messages received on the reporting trunk group ISUP RES TX Resume messages sent on the reporting trunk group ISUP RLC RX Release Complete messages received on the reporting trunk group ISUP RLC TX Release Complete messages sent on the reporting trunk group ISUP RSC RX Reset Circuit messages received on the reporting trunk group Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 6 48 OL 16000 07 Chapter 6 Using BTS Measurements Learning the Measurement Types Table 6 24 ISUP Protocol Measurements continued ISUP_RSC_TX Reset Circuit messages sent on the reporting trunk group ISUP_SAM_RX Subsequent Address messages received on the reporting trunk group ISUP_SAM_TX Subsequent Address messages sent on the reporting trunk group ISUP_SGM_RX Segmentation messages received on the reporting trunk group ISUP_SGM_TX Segmentation messages sent on the reporting trunk group ISUP_SUS_RX Suspend messages received on the reporting trunk group ISUP_SUS_TX Suspend messages sent on the reporting trunk group ISUP_TXA_RX Charging Acknowledgement messages received on the reporting trunk group ISUP_TXA_TX Charging Acknowledgement messages sent on the reporting trunk group ISUP_UBA_RX Unblocking Acknowledge messages received on the reporting trunk group ISUP_UBA_TX Unblocking Acknowledge messages sent on the re
60. or maintenance window from the following interfaces e CLI FTP e CORBA SNMP Note The software will support blocking HTTP interfaces in a future release If you block provisioning before performing an SMG restart or EMS reboot blocking is still enforced when these applications return to in service state There are two levels of blocking e PROVISION Prevents all provisioning commands from executing e COMPLETE Prevents all commands from executing Only terminal type MNT users can use these blocking and unblocking commands MNT users are never blocked MNT users issue these commands from either active or standby EMS A blocking command applies to all non MNT users on terminals on either active or standby EMS Commands do not execute for e Logged in users Users who login after the block command Commands are not queued for execution after unblock The CLI user prompt changes when blocked notifying the user their commands will not execute Unblocking a user unblock session terminal USR16 Note You cannot unblock the session of a user with higher privileges Resetting a user s idle time Idle time is how many minutes 1 30 a user can be idle before being logged off the BTS Change session idle time 30 Stopping a user s session stop session terminal USR16 gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter2 Managing B
61. originator to an CAS terminator CALLP ISDN H323 CALL Successfully completed calls from an ISDN originator to an H323 terminator CALLP ISDN ISDN CALL Successfully completed calls from an ISDN originator to an ISDN terminator CALLP ISDN MGCP CALL Successfully completed calls from an ISDN originator to an MGCP terminator CALLP ISDN ORIG ATTMP Originating ISDN call attempts CALLP ISDN ORIG FAIL ISDN originating call attempts that failed CALLP ISDN SIP CALL Successfully completed calls from an ISDN originator to an SIP terminator CALLP ISDN SS7 CALL Successfully completed calls from an ISDN originator to an SS7 terminator CALLP ISDN TERM ATTMP ISDN terminating call attempts CALLP ISDN TERM FAIL ISDN terminating call attempts that failed CALLP IVR NATIVE REQ Requests for native IVR service CALLP IVR NETWORK REQ Requests for network based IVR service CALLP IVR RESOURCE FAIL IVR sessions that could not be established CALLP LB TEST SUCC Successful TDM Loop Back 108 Tests completed CALLP LNP RCV MISROUTED PORTED The LNP Data Inconsistencies with release message REL misrouted calls to a ported number ANSI ISUP REL cause 26 reported by another exchange after an LNP query in the reporting CA CALLP LNP RCV MISROUTED PORTED Misrouted calls to a ported number ANSI ISUP REL cause 26 reported by another exchange after an
62. reporting FS gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Using BTS Measurements OL 16000 07 Chapter6 Using BTS Measurements SUA Measurements Table 6 20 SUA Measurements Measurement Learning the Measurement Types Description rapid count could mean a potential problem in the system SUA_ACTIVE_ACK_ RX ACTIVE Acknowledges received on the reporting signaling gateway process SUA_ACTIVE_TX ACTIVES sent on the reporting signaling gateway process SUA_ASSOC_FAIL Association failures on the reporting signaling gateway process SUA BEAT ACK RX BEAT Acknowledges received on the reporting signaling gateway process SUA BEAT ACK TX BEAT Acknowledges sent on the reporting signaling gateway process SUA BEAT RX BEAT S received on the reporting signaling gateway process SUA BEAT TX BEATs sent on the reporting signaling gateway process SUA CLDR RX CLDRs received on the reporting signaling gateway process SUA CLDR TX CLDRs sent on the reporting signaling gateway process SUA CLDT RX CLDTs received on the reporting signaling gateway process SUA CLDT TX CLDTs sent on the reporting signaling gateway process SUA DATA BYTES RX Data bytes received on the reporting signaling gateway process SUA DATA BYTES TX Data bytes sent on the reporting signaling gateway process SUA DAUD TX
63. specific address on the reporting FS SCCP NSAP ALLOW MSG RX Subsystem allowed messages received on the reporting FS SCCP NSAP ALLOW MSG TX Subsystem allowed messages sent on the reporting FS SCCP NSAP CONGEST RX Subsystem congested messages received on the reporting FS SCCP NSAP CONGEST TX Subsystem congested messages sent on the reporting FS SCCP NSAP OOS GRANT RX Subsystem out of service grant messages received on the reporting FS SCCP NSAP OOS REQ RX Subsystem out of service request messages received on the reporting FS SCCP NSAP PROHIBIT RX Subsystem prohibited messages received on the reporting FS SCCP NSAP STAT TEST RX Subsystem status test messages received on the reporting FS SCCP SUBSYS CONGEST FAIL Routing errors due to subsystem congestion on the reporting FS SCCP SUBSYS FAIL Routing errors due to a subsystem failure on the reporting FS SCCP SUBSYS OOS REQ DENY Subsystem out of service requests denied on the reporting FS SCCP SUBSYS OOS REQ GRANT Subsystem out of service requests granted on the reporting FS SCCP SYNTAX ERR Syntax errors on the reporting FS SCCP TOTAL CLASS 0 RX Class 0 messages received on the reporting FS SCCP TOTAL CLASS 0 TX Class 0 messages sent on the reporting FS SCCP TOTAL CLASS RX Class 1 messages received on the reporting FS SCCP TOTAL CLASS 1 TX Class
64. specify the external archive system the target directory host directory and the disk quota for each trace log directory in the system If any new log files are in these trace log directories LAF transfers them by Secure FTP SFTP to an external archive server specified by the service provider Secure Transfer of Files BTS 10200 uses Secure FTP to transfer trace log files to the external server LAF opens an SFTP connection when its ready to transfer log file to the remote server This connection is not closed even after the transfer is complete If for some reason the connection closes the LAF process re establishes the connection during the next transfer The connection is persistent till the LAF feature is disabled LAF operates on a single SFTP connection and transfer of files occurs one file at a time using the SFTP put operation The same connection is used to transfer multiple files When the LAF process detects a bad connection it terminates the SFTP session by closing the socket used to talk to the archive server The LAF process maintains a linked list for the files that need to be transferred If the connection is lost during a transfer the LAF process moves the unsuccessfully transferred file to the end of the list and raises Maintenance Alarm 108 A re attempt on a failed file depends on the number of files in the list and the time taken to transfer those files When there is no file to be transferred i e the list is empty t
65. subscriber successfully activates or DIAL TONE 1 second timer elapses following the confirmation tone CFB DEACT and CONFIRMATION TONE The subscriber has dialed the CFB DEACT CFNA DEACT star code CFNA DEACT and CFB or CFNA has been deactivated DIAL TONE Issued after a 1 second timer elapses following the confirmation tone CHD STUTTER TONE For Centrex subscriber controlling party currently on an active call The controlling party places the other party on hold by pressing the Flash button or switchhook and hears the stutter tone Controlling party has the following options Press Flash button or switchhook again to return to the original call e Dial a designated vertical service code VSC typically 52 hear the stutter tone again then dial a third party The first calling party is kept on hold ALERTING PATTERN 1 Alerting pattern ringing is provided to the calling party and called party as applicable for all reconnect re ring callback and recall scenarios CNAM No tone CND Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 AppendixA Feature Tones Tones per Feature Table A 1 Feature Tones continued Feature Tone Condition s That Initiate Tone CNDB DIAL TONE The subscriber has dialed the star code for the identity blocking feature CNAB and the BTS is ready to receive digits for the DN to be called CIDB CIDS
66. the following e Processes the configurable FIM XML file on the EMS e Adds updates and or deletes the external feature names from the new fimxml file e Copies the new file to the following path opt OptiCall etc fimxml FSPTC235 FIMXMLRules xml Step8 Restart the POTS Feature Server on both the CA primary and secondary nodes to load the configurable FIM XML file Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x B 8 OL 16000 07 Appendix B FIM XML FIM XML File and Shared iFC File A Shared Initial Filter Criteria 1FC file specifies all the data required to provision a new feature in the Element Management System EMS Using the shared iFC file is analogous to provisioning feature data through the CLI You can provision all the user commands supported through CLI using the shared iFC FIM XML File and Shared iFC File Bil The Cisco BTS 10200 supports the following commands through shared iFC Add change delete feature Add change delete feature config fname Add change delete vsc Add change delete sip trigger profile Add Change delete subscriber sip trigger profile Add Change Delete service Add Change Delete subscriber service profile The following conditions apply to the configurable FIM XML file and the shared iFC file Any property provisionable through FIM XML cannot be provisioned through the shared iFC file If an external feature name exists in the FIM XML file but is not defined
67. the following BTS components e AINSVC Element e MGCP Adapter e SNMP Manager e Announcement H323 e POTS Feature e SUA Server e Audit NAP e SCCP e TCAP e Billing e ISDN e SCTP e TSA e Call Processing ISUPSGA e SIA e Trunk DQOS e M3UA e SIM Using the SNMP agent a user can do the following e View and change the status of individual BTS components e View and change the status of a group of BTS components e View SNMP trap alarm reports Managing User Access to the SNMP Agent The SNMP agent has access levels Tasks you can perform depend both on your user group community and CLI security privileges Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 EN Chapter7 Using the BTS SNMP Agent Viewing SNMP Trap Reports Table 7 1 Managing SNMP Agent Access Task Sample Command Viewing all read user show snmpconfig type readcommunity groups The default is public A user needs read level access to e Collect statistics on BTS components e View status on individual BTS components e View status on a group of BTS components Viewing all write user groups show snmpconfig type writecommunity The default is public A user needs write level access to e Change settings on individual BTS components e Change settings on a group of BTS components Adding read user groups add snmpconfig type readcommunity value keyl command level
68. the invocation of follow me shows in CFU and VM counters Table 6 52 Single Number Reach Feature Counters Counter Label Counter Context POTS SNR FIND ME ATTMP Number of find me attempts in FS Table POTS SNR FIND ME ANSWERED Number of find me calls answered in FS Table POTS SNR FIND ME FAIL Number of find me calls failed due to the system failure in FS Table POTS SNR FIND ME FORK INVOKE Number of forked calls invoked in FS Table POTS SNR IVR REDIRCT VM Number of find me calls redirected to voice mail in FS Table POTS SNR IVR ACCESS Number of times Single Number Reach IVR system accessed POTS SNR IVR INVALID UID ATTMP Number of IVR invalid User ID attempts in FS Table POTS SNR IVR INVALID PIN ATTMP Number of IVR invalid PIN attempts in FS Table Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 6 80 0L 16000 07 1 CHAPTER 1 Using the BTS SNMP Agent Revised February 18 2010 OL 16000 07 Introduction This chapter explains how to use the Simple Network Management Protocol SNMP agent The BTS uses a SNMP agent to communicate with a service provider s network management system NMS Working together the SNMP agent and NMS monitor and control BTS components on the managed network The NMS does most of the processing and provides the majority of memory resources The SNMP agent collects statistical data traffic measurements for
69. 00 Softswitch Operations and Maintenance Guide Release 6 0 x ga Chapter6 Using BTS Measurements Learning the Measurement Types POTS Application Server Measurements Table 6 9 Measurement POTS Application Server Measurements Description rapid count could mean a potential problem in the system POTS_AS_ORIG_ABANDON Times a origination to the Application Server was abandoned while trying to connect POTS_AS_ORIG_ATTMP attempts to place a call to an Application Server on the originating side POTS_AS_ORIG_FAIL Unsuccessfully placed calls to an Application Server on the originating side POTS_AS_ORIG_SUCC Successfully placed calls to an Application Server on the originating side POTS_AS_TERM_ABANDON Times a termination to the Application Server was abandoned while trying to connect POTS_AS_TERM_ATTMP attempts to place a call to an Application Server on the terminating side POTS_AS_TERM_FAIL unsuccessfully placed calls to an Application Server on the terminating side POTS_AS_TERM_SUCC Successfully placed calls to an Application Server on the terminating side POTS_AS_VSC_ABANDON Times a VSC initiated connection to the Application Server was abandoned while trying to connect POTS_AS_VSC_ATTMP attempts to place a call to an Application Server using the VSC code POTS_AS_VSC_FAIL Failed call attempts on an Application Server This includes abandon
70. 0000 DN 0 9 xxx ADMIN DN Y AND 1000 DN 0 9 xxx ADMIN DN Y AND x 1000 DN 0 9 0 9 xx ADMIN DN Y AND 100 DN 0 9 0 9 xx ADMIN DN Y AND X 100 DN 0 9 0 9 0 9 x ADMIN DN Y AND 10 DN 0 9 0 9 0 9 x ADMIN DN Y AND X 10 Backing Up the Software Image To back up the software image do the following three procedures 1 Full Database Auditing page 3 16 2 Checking Shared Memory page 3 16 3 Backing Up the Full BTS page 3 18 OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x a Chapter3 Monitoring and Backing Up the BTS Exporting Provisioned Data Full Database Auditing Step 1 Log in as CLI user on EMS side A Step 2 Enter audit database type full Step3 Check the audit report and verify that there is no mismatch or error If errors are found try to correct the errors If you cannot make the correction contact Cisco TAC Checking Shared Memory This task checks shared memory to detect potential data problems From CA FS Side A Step 1 Log in as root Step2 Enter lt hostname gt cd opt OptiCall CAxxx bin lt hostname gt ca tiat data Press Enter The result should match the following All tables are OK For details see ca tiat out A Caution If the result is not All tables are OK stop and contact Cisco TAC If the result is All tables are OK go to Step 3 Step3 Enter lt hostname gt opt OptiCall
71. 03 type SIP gt lt operation name disconnect gt lt param name cause value 1325 gt lt operation gt lt error gt lt response profile gt Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Appendix B FIM XML Installing the FIM XML File Using the Offline FIM XML Too W Installing the FIM XML File Using the Offline FIM XML Tool Each Cisco BTS 10200 release includes an original FIM XML file that is installed during system setup and upgrades The offline FIM XML tool allows the service provider to define a new external feature or modify existing interactions involving the ISC features In order to enable the service provider to add external features a separate XML configuration file is provided This new FIM XML file is called an External FIM XML file After the operator generates the external FIM XML file according to the schema provided the FIM XML tool generates the FIM XML file Use this file as input along with the schema to produce the new FIM XML file with the offline tool The offline tool is the XML file that is separate from the Cisco BTS 10200 Note Step 1 Step 2 Step 3 Step 4 Step 5 The system must meet the tool conditions and requirements for the FIM XML tool as described in Tool Requirements section on page B 2 The following procedure describes how to generate the configurable FIM XML file using the offline FIM XML too
72. 1 messages sent on the reporting FS SCCP TOTAL EXT UDATA RX Extended unit data received on the reporting FS SCCP TOTAL EXT UDATA SVC RX Extended unit data service received on the reporting FS SCCP TOTAL EXT UDATA SVC TX Extended unit data service sent on the reporting FS SCCP TOTAL EXT UDATA TX Extended unit data sent on the reporting FS SCCP TOTAL GLOBAL ADDR TRAN Messages requiring global address translation on the reporting FS OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x a Chapter6 Using BTS Measurements Learning the Measurement Types Table 6 18 SCCP Measurements continued Description Measurement rapid count could mean a potential problem in the system SCCP TOTAL LOCAL MSG Messages intended for local subsystems on the reporting FS SCCP TOTAL LONG UDATA RX Long unit data received on the reporting FS SCCP TOTAL LONG UDATA SVC RX Long unit data service received on the reporting FS SCCP TOTAL LONG UDATA SVC TX Long unit data service sent on the reporting FS SCCP TOTAL LONG UDATA TX Long unit data sent on the reporting FS SCCP TOTAL MSG Messages handled on the reporting FS SCCP TOTAL UDATA RX Unit data received on the reporting FS SCCP TOTAL UDATA SVC RX Unit data service received on the reporting FS SCCP TOTAL UDATA SVC TX Unit data service sent on
73. 10200 Softswitch Operations and Maintenance Guide Release 6 0 x jg Chapter6 Using BTS Measurements Learning the Measurement Types Table 6 3 Measurement Call Processing Measurements continued Description rapid count could mean a potential problem in the system CALLP H323 TERM ATTMP Terminating H323 call attempts CALLP H323 TERM FAIL Terminating H323 call attempts that failed CALLP INTERLA ABAND Interlata call origination attempts abandoned CALLP INTERLA ATTMP Interlata call attempts CALLP INTERLA FAIL Interlata call attempts that failed CALLP INTERLA SUCC Interlata call attempts that completed successfully CALLP INTL ABAND International call origination attempts abandoned CALLP INTL ATTMP International call attempts CALLP INTL FAIL International call attempts that failed CALLP INTL SUCC International call attempts that completed successfully CALLP INTRALA ABAND Intralata call origination attempts abandoned CALLP INTRALA ATTMP Intralata call attempts CALLP INTRALA FAIL Intralata call attempts that failed CALLP INTRALA SUCC Intralata call attempts that completed successfully CALLP ISDN CALL ABAND ISDN originating call attempts abandoned CALLP ISDN CALL SUCC Successful ISDN originating and terminating call attempts CALLP ISDN CAS CALL Successfully completed calls from an ISDN
74. 11 111 CISCO Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 1 February 18 2010 Americas Headquarters Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 Text Part Number OL 16000 07 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California Berkeley UCB as part of UCB s public domain version of the UNIX operating system All rights reserved Copyright 1981 Regents of the University of California NOTWITHSTANDING ANY OTHER WARRANTY HEREIN ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS CISCO AND THE ABOVE NAMED SUPPLIERS DISCLAIM ALL WARRANTIES EXPRESSED O
75. 2subscriber DN 4692553010 RING_TYPE 4 CWT_TYPE 4 subscribers ring and call waiting tone Note waiting tones The CWT_TYPE has no effect on SIP subscribers Their IP phones control how they receive call Deleting Delete one secondary DN for a subscriber subscribers delete dn2subscriber FDN 4692553010 secondary DNs Delete all secondary DNs for a subscriber delete dn2subscriber SUB_ID SUBSCRIBER_1 VIRTUAL DN Y Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 0L 16000 07 EN Managing Subscribers Chapter 4 Operating the BTS Table 4 1 Managing Subscribers continued Task Sample Command Changing Delete the changed number entry subscribers delete changed number old DN old DN announcements Change the status of the old DN to DISC in the dn2subscriber table change dn2subscriber DN old DN status DISC gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter4 Operating the BTS Managing Subscribers Table 4 1 Managing Subscribers continued Task Sample Command Changing Change the subscriber DN to the new DN subscribers change sub id lt id gt dnl lt new DN gt CN REFERRAL Y DNs Example change sub id sub1 dn1 206 222 1841 CN REFERRAL Y The CN REFERRAL token adds an entry in the changed number table for the changed subscriber DN By default the CN REFERRAL token is set t
76. 3 54 CST 2008 HEHEHE EEE EH EH EH EH EHH Add clli_code Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter 3 Monitoring and Backing Up the BTS FEE HE FE HE HE AE HE FE AE FE AE HE FE HE HE AE HEHE HE H H HE H add clli_code ID ABCD1234567 Exporting Provisioned Data Ht HE Ht Ht Ht HH E Add call agent Ht HH Ht Ht HH HE add call agent id CA146 tsap addr CA146 A 12345678901234567890123456789012345678 901234567890123456 mgw monitoring enabled N clli ABCD1234567 Ht HH HE Ht HH HE Add feature server Ht HE Ht HE Ht HH HE 9 add feature server ID FSAIN205 TSAP_ADDR FSAIN A 1234567890123456789012345678901 2345678 4567890 12345678901234567890ABCD EXTERNAL FEATURE SERVERZN 901234567890123456 TYPE AIN DESCRIPTION 123456789012345678901234567890123 add feature server ID FSPTC235 TSAP ADDR FSPTC A 1234567890123456789012345678901 2345678901234567890123456 TYPE POTS DESCRIPTION 12345678901234567890123456789012 3456789012345678901234567890ABCD EXTERNAL FEATURE SERVERZN iH HE HH HEH EHHH Change billi
77. 323 RIPs transmitted H323_RIP_RX H323 RIPs received H323 RAI TX H323 RAIs transmitted H323 RAI RX H323 RAIs received H323 RAC TX H323 RACs transmitted H323_RAC_RX H323 RACs received H323_ARQ_TX H323 ARQs transmitted H323_ARQ_RX H323 ARQs received H323_ACF_TX H323 ACFs transmitted H323_ACF_RX H323 ACFs received H323_ARJ_TX H323 ARJs transmitted H323_ARJ_RX H323 ARJs received H323_URQ_RX H323 URQs received H323_URQ_TX H323 URQs transmitted H323_UCF_RX H323 UCFs received Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x oL 16000 07 Chapter6 Using BTS Measurements Learning the Measurement Types Table 6 41 H 323 Protocol Measurements continued Description Measurement rapid count could mean a potential problem in the system H323_UCF_TX H323 UCFs transmitted H323_URJ_RX H323 URJs received H323_URJ_TX H323 URJs transmitted H323 BRQ RX H323 BRQs received H323 BRQ TX H323 BRQs transmitted H323 BCF RX H323 BCFs received H323 BCF TX H323 BCFs transmitted H323 BRJ RX H323 BRJs received H323 BRJ TX H323 BRJs transmitted H323 DRQ RX H323 DRQs received H323_DRQ_TX H323 DRQs transmitted H323_DCF_RX H323 DCFs received H323_DCF_TX H323 DCFs transmitted H323_DRJ_RX H323 DRJs received H323_DRJ_TX H323 DRJs transmitted H323 OC SETUP REJECTED incoming H323 SETUP messages received and rejected due to overload condition Cisco BTS 10200 Softswitch Ope
78. AL SIP CCB audits initiated due to a SIP Invite that was not acknowledged that is detected by the reporting FS AUDIT FS TOTAL SIP RESP TMO CCB audits initiated due to a SIP Request that has timed out that is detected by the reporting FS AUDIT SS7 LONG DUR EXCEEDED SS7 calls that exceeded the long duration threshold on the reporting trunk group AUDIT SS7 TRUNK STATE SYNCED SS7 trunks that had their local and remote states synchronized on the reporting trunk group QOS GATE AUDIT FREED Dangling Gate IDX memory entries detected and freed by audit by the reporting BTS SIP Interface Adapter Measurements Table 6 33 Measurement SIP Interface Adapter Measurements Description rapid count could mean a potential problem in the system SIA AUDIT BCM CALL RELEASED Calls released when the SIP side is inactive SIA AUDIT CALL RELEASED SIP side calls released due to the SIA memory audit when the BCM side of the call is already released SIA AUDIT CCB FREED Call Control Blocks freed due to the SIA audit SIA AUDIT REGCONTACT FREED SIP Registration Contacts freed as a result of the SIA Memory Audit SIA CALL FAIL BY EXPIRED REG Call failures due to a registration expiration SIA INCOM CALL ABDN Incoming calls abandoned at the reportingCA SIA INCOM CALL NOT ANS Incoming calls not answered by Called party at re
79. ALLP NCT TEST FAIL Unsuccessful Network Continuity Tests completed both call setup failures and resource failures These are test calls abnormally released by the CA due to resource priorities CALLP NLB TEST FAIL Unsuccessful Network Loop Back Tests completed This includes both call setup failures and resource failures These are test calls abnormally released by the CA due to reasons such as resource priorities CALLP NLB TEST SUCC Successful Network Loop Back Tests completed CALLP CALL ABAND Originating call attempts of all types abandoned CALLP CALL SUCC Successful originating and terminating call attempts of all types CALLP CAS CALL ABAND CAS originating call attempts abandoned CALLP CAS CALL SUCC Successful CAS originating and terminating call attempts CALLP CAS CAS CALL Successfully completed calls from an CAS originator to an CAS terminator CALLP CAS H323 CALL Successfully completed calls from a CAS originator to an H323 terminator CALLP CAS ISDN CALL Successfully completed calls from an CAS originator to an ISDN terminator CALLP CAS MGCP CALL Successfully completed calls from an CAS originator to an MGCP terminator CALLP CAS ORIG ATTMP Originating CAS call attempts CALLP CAS ORIG FAIL CAS originating call attempts that failed CALLP CAS SIP CALL Successfully completed calls from an CAS originator to an SIP terminator CALLP CA
80. AS 1 Service ld This command adds the Service ID add service id ohd vsc fname1 ABC Subscriber Service Profile This command adds the Subscriber Service Profile add service id ohd vsc fnamel OHD fname2 NEW fname3 Feature Restrictions and Limitations The FIM XML tool cannot be used to Change the interaction between internal features Define feature configuration properties Define feature support profile Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 EN AppendixB FIM XML Feature Restrictions and Limitations Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Ex OL 16000 07
81. BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x a Chapter3 Monitoring and Backing Up the BTS B Checking BTS System Health Table 3 3 Using BTS System Health Reports continued Task Sample Command Deleting reports delete scheduled command id 881958666704177006 Viewing completed reports In a web browser enter https active EMS IP addr or FQDN report system health Generating a report report system health period 1 720 immediately Note Results may take a few minutes to display Checking BTS System Time BTS clocks must be accurate to 2 seconds Caution Do not change the date or time in your BTS host machines while CA FS EMS and BDMS are running Instead allow the Solaris OS to get the time automatically through NTP services Step 1 Log in to the primary and secondary EMSs as root Step2 Enter lt hostname gt date Step3 each EMS ensure the following are correct a The time does not deviate more than 2 seconds b Day month year time zone Step4 Log in to both the primary and secondary CA as root Stepb Enter lt hostname gt date Step6 each CA ensure the following are correct a The time is accurate to within 2 seconds of the correct time b Day month year time zone Checking the OS Log of Each Host Machine Monitor the OS logs on all four host machines primary and secondary EMS primary and secondary CA for errors or warnings
82. CA ISDN STATUS ENQUIRY RX ISDN STATUS ENQUIRY messages received ISDN STATUS ENQUIRY TX ISDN STATUS ENQUIRY messages sent from the reporting CA ISDN STATUS RX ISDN STATUS messages received ISDN STATUS TX ISDN STATUS messages sent from the reporting CA ISDN SUSPEND ACK RX ISDN Suspend Acknowledge messages received this only applies to ETSI PRI ISDN SUSPEND ACK TX ISDN Suspend Acknowledge messages sent from the reporting CA this only applies to ETSI PRI ISDN SUSPEND REJ RX ISDN Suspend Reject messages received this only applies to ETSI PRI ISDN SUSPEND REJ TX ISDN Suspend Reject messages sent from the reporting CA this only applies to ETSI PRI ISDN SUSPEND RX ISDN Suspend messages received this only applies to ETSI PRI ISDN SUSPEND TX ISDN Suspend messages sent from the reporting CA this only applies to ETSI PRI ISDN USER INFO RX ISDN User Information messages received this only applies to ETSI PRI ISDN USER INFO TX ISDN User Information messages sent from the reporting CA this only applies to ETSI PRI gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 0L 16000 07 Chapter6 Using BTS Measurements Learning the Measurement Types W Call Processing Measurements Table 6 3 Call Processing Measurements Description Measurement rapid count could mean a potential problem in the system C
83. CALLP SS7 SIP CALL Successfully completed calls from an SS7 originator to an SIP terminator CALLP SS7 SS7 CALL Successfully completed calls from an SS7 originator to an SS7 terminator Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x EXAM OL 16000 07 1 Chapter6 Using BTS Measurements Learning the Measurement Types W Table 6 3 Call Processing Measurements continued Description Measurement rapid count could mean a potential problem in the system CALLP_SS7_TERM_ATTMP SS7 terminating call attempts CALLP_SS7_TERM_FAIL SS7 terminating call attempts that failed CALLP_T38_FAX_MEDIA_SETUP Unsuccessful T 38 media connections between the endpoints for T 38 fax _FAIL transmission CALLP T38 FAX MEDIA SETUP Successful T 38 media connections between the endpoints for T 38 fax transmission _SUCC CALLP_TDD_MEDIA_SETUP_FAI Failed calls of Call Type RELAY The CA abnormally releases these calls because of L resource or priority limits CALLP TDD MEDIA SETUP SU Successfully completed calls of Call Type RELAY CC CALLP TERM ATTMP Terminating call attempts of all types CALLP TERM FAIL Terminating call attempts of all types that failed CALLP TERM WB LIST ALLOW Terminating calls allowed by the white black list CALLP TERM WB LIST BLOCK Terminating calls blocked by the white black list CALLP TEST ROUTE SUCC Successful TDM Loop Back 108 Tests with DN d
84. CDBs of type vacant created by the reporting EMS BILLING_TOTAL_WEATHER CDBs of type weather created by the reporting EMS CALLP_NCT_TEST_FAIL CDBs of test calls of the network continuity type that are abnormally released by the BTS due to reasons such as resource priority should be given to regular calls CALLP_NCT_TEST_SUCC CDBs of type test calls of type network continuity created by the reporting EMS CALLP_NLB_TEST_FAIL CDBs of test calls of the network loopback type that are abnormally released by the BTS due to reasons such as resource priority should be given to regular calls CALLP_NLB_TEST_SUCC CDBs of test calls of the network loopback type created by the reporting EMS CALLP LB TEST SUCC CDBs of test calls of the TDM loop back 108 test type created by the reporting EMS CALLP TEST ROUTE SUCC CDBs of test calls of the TDM loop back 108 test type and the DN dialed out in an outgoing message OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x gy Chapter6 Using BTS Measurements Learning the Measurement Types Event Messaging Measurements Table 6 35 Event Messaging Measurements Description Measurement rapid count could mean a potential problem in the system BILLING EM ACKED Event messages acknowledged by the Record Keeping System BILLING EM LOGGED Event messages writt
85. Calls rejected by OLM CALLP_OLM _ REJECT_EMERGENCY Emergency Calls rejected by OLM at MCL4 CALLP_OLM REJECT MCLI Calls rejected by OLM at MCLI CALLP_OLM _ REJECT_MCL2 Calls rejected by OLM at MCL2 CALLP_OLM _ REJECT_MCL3 Calls rejected by OLM at MCL3 CALLP_OLM _ REJECT_MCL4 Calls rejected by OLM at MCL4 CALLP_OLM_ OFFERED Calls offered to OLM CALLP_OLM_ISUP_MSG_DUMPE D ISUP messages dumped at MCL4 by layer3 MIM due to system overload CALLP_ORIG_ATTMP Originating call attempts of all types CALLP_ORIG_FAIL Originating call attempts of all types that failed CALLP SIP AS 302 TOTAL Application Server calls that returned a 302 message CALLP SIP AS REFERRED NEW DN Application Server calls that returned a new DN CALLP SIP AS REFERRED TOT AL Application Server calls referred back CALLP SIP CALL ABAND SIP originating call attempts abandoned CALLP SIP CALL SUCC Successful SIP originating and terminating call attempts CALLP SIP CAS CALL Successfully completed calls from a SIP originator to an CAS terminator CALLP SIP H323 CALL Successfully completed calls from a SIP originator to an H323 terminator CALLP SIP ISDN CALL Successfully completed calls from a SIP originator to an ISDN terminator CALLP SIP MGCP CALL Successfully completed calls from a SIP originator to an MGCP terminator CALLP S
86. DATE Circuit validation e ACT LOC COTTEST COT test e ACT LOC STOP Action to stop the call e LOC UPU Trunk is blocked because user part is unavailable e DES LOC GRACE Local hardware RSIP graceful DES LOC SIG SS7 signaling fault link fail e DES LOC FORCE Local hardware RSIP forced e DES LOC MML MMIL also used for unsolicited blocks from MDL due to circuit query reservation e DES LOC UPU Trunk needs to be blocked because of user part unavailability e JOB PENDING Ongoing job in progress e JOB REC Job was received by the MDL component and is being processed e OPER ACTIVE Trunk is available for calls e REMOTE GRACE Trunk is blocked remotely because of a CLI command on the remote switch e REMOTE_FORCE Trunk is blocked remotely because of a hardware failure on the remote switch e RESERVE SPAREI Reserved for future use e RESERVE SPARE2 Reserved for future use e TERM GRACE Trunk is gracefully blocked because of an RSIP graceful from the MGW Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 EXIN Chapter5 Managing External Resources Subscriber Terminations Managing Subscriber Terminations Table 5 5 Managing Subscriber Terminations Task Sample Command Checking subscriber status subscriber termination id ubr204_1 status Possible states e ADMIN UEQP Unequipp
87. DBs of type International World Zone 1 created by the reporting EMS BILLING TOTAL INVALID CDBs of type invalid created by the reporting EMS BILLING TOTAL LOCAL CDBs of type local created by the reporting EMS BILLING TOTAL LRN CDBs of type LRN created by the reporting EMS BILLING TOTAL MOBILE CDBs of type Mobile created by the reporting EMS BILLING TOTAL NAS CDBs of type NAS created by the reporting EMS BILLING TOTAL NAT OPR CDBs of type National Operator created by the reporting EMS BILLING TOTAL NATIONAL CDBs of type national NANP created by the reporting EMS BILLING TOTAL NON EMG CDBs of type non emergency created by the reporting EMS BILLING TOTAL NONE CDBs of type none created by the reporting EMS BILLING TOTAL NULL CDBs of type null non routed calls created by the reporting EMS gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Using BTS Measurements OL 16000 07 Chapter6 Using BTS Measurements Table 6 34 Measurement Learning the Measurement Types W Call Detail Block Measurements continued Description rapid count could mean a potential problem in the system BILLING_TOTAL_OP CDBs of type cut operator created by the reporting EMS BILLING_TOTAL_OP_ASSIST CDBs of type operator assisted created by the reporting EMS BILLING_TOTAL_PCS CDBs of type pcs created by th
88. E HE HE FE HE FE HE HE FE HE HE FE HE HE FE HE HE FE HE H HE HE H HH H change command throttle threshold SESSION_TYPE CLI THRESHOLD 100 ENABLE Y change command throttle threshold SESSION_TYPE CORBA THRESHOLD 100 ENABLE Y change command throttle threshold SESSION TYPE FTP THRESHOLD 1000 ENABLE Y change command throttle threshold SESSION TYPE MNT THRESHOLD 100 ENABLE Y change command throttle threshold SESSION TYPE SNMP THRESHOLD 100 ENABLE Y change command throttle threshold SESSION TYPE SOAP THRESHOLD 100 ENABLE Y FEAE HE FE AE HE AE HE FE AE FE AE FE FE HE FE AE FE FE FE E HE EHE E E E E HE H HH Change config interval FEAE HE FE AE HE AE HE FE E HE AE FE FE HE FE AE HE E HE HE HE HEE E E E HE H HH change config_interval CONFIG_TYPE THROTTLE INTERVAL 15 Export End Time Tue Jan 22 17 24 14 CST 2008 Currently the export command is supported only from the CLI interface The export command is currently not supported from other interfaces such as CORBA and SOAP There is a limitation on the size of the opt ems export directory Currently the size of the export directory is defined in opt ems etc bts properties as 7500000 700 MB During the first run of the export command if the size of the export file is beyond the threshold limit a warning message is shown to the user after export is finished The warning message indicates that the export file size has exceeded the threshold
89. EFUSED Call Forward Busy activation attempts refused on the reporting FS POTS_CFB_DEACT_ATTMP Call Forward Busy deactivation attempts on the reporting FS POTS_CFB_FORWARD_ FAIL Call Forward Busy service instances that failed on the reporting FS POTS_CFB_FORWARD_SUCC Call Forward Busy service instances that succeeded on the reporting FS POTS_CFB_INTERROG_ ATTMP Call Forward Busy interrogation attempts on the reporting FS POTS_CFC_ACT_ATTMP Call Forward Combination activation attempts on the reporting FS POTS_CFC_ACT_FAIL Unsuccessful Call Forward Combination activation attempts on the reporting FS POTS_CFC_ACT_SUCC Successful Call Forward Combination activation attempts on the reporting FS POTS_CFC_DEACT_FAIL Unsuccessful Call Forward Combination deactivation attempts on the reporting FS POTS_CFC_DEACT_SUCC Successful Call Forward Combination deactivation attempts on the reporting FS POTS_CFC_DN_CHG_ACT_ATTMP Call Forward Combination directory number change activation attempts on the reporting FS POTS_CFC_DN_CHG_ACT_FAIL Unsuccessful Call Forward Combination directory number change activation attempts on the reporting FS POTS_CFC_DN_CHG_ACT_SUCC Successful Call Forward Combination directory number change activation attempts on the reporting FS POTS_CFC_FORWARD_ATTMP Call Forward Combination forwarding attempts on the reporting FS
90. FER SUCC REFER successful attempts made on the reporting FS POTS SC 1 DIGIT ATTMP Speed Call 1 digit attempts during the collection interval POTS SC 2 DIGIT ATTMP Speed Call 2 digit attempts during the collection interval POTS SC SUCC CCSC CCSC successful attempts during the collection interval POTS SEASONAL SUSPEND CALLS OUTG BLOCKED Calls blocked based on seasonal suspend status of the subscriber Note This does not apply to Centrex MLHG or PBX based subscribers POTS TOTAL CNAM QUERY CNAM translation queries attempted on the reporting FS POTS TWC ANSWERED Three Way Call service instance attempts answered by the called party on the reporting FS POTS TWC ATTMP Three Way Call service instance attempts on the reporting FS POTS TWC CONF Three Way Call service instance attempts resulting in a successfully setup conference call on the reporting FS POTS TWC FAIL Three Way Call service instance attempts that failed on the reporting FS POTS TWCD ATTMP Three Way Calling Deluxe service instance attempts on the reporting FS Incremented when a subscriber in a stable two way call presses flash button followed by DN of a third party POTS TWCD CONF Three Way Calling Deluxe service instance conferencing attempts on the reporting FS Incremented when a subscriber attempts to bridge all three parties flash button followed by digit 3 OL 16000 07 Cisco BTS 102
91. FIM XML tool allows the service provider or operator to define a new external feature or modify existing interactions involving the ISC features The Cisco BTS 10200 must meet the following conditions and requirements for the FIM XML tool Java Virtual Machine JVM 1 6 or above is installed on the system e All three input files for example param 1 param 2 and param 3 are present in the same directory as the tool jar file Refer to Step 6 in the procedure below for the list of input files Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Em OL 16000 07 AppendixB FIM XML Writing an Step 1 Step 2 Step 3 Step 4 Step 5 Writing an External FIM XML File W The service provider or operator has write permission for the directory where the FIM XML offline tool is located The service provider or operator has read permission for all the input XML files External FIM XML File To write an external FIM XML file do the following Use any XML editor Open a new XML file in it Set the schema to the supplied External FIM XML schema external fimxml xsi schemaLocation externalfimxml externalfimxml xsd xmlns externalfimxml xmlns xsi http www w3 0rg 2001 XMLSchema instance Define new features in XML file Save the new external FIM XML file Defining Features The service provider needs to define new features to ensure that Cisco BTS10200 understands the behavior of t
92. G CALLP CONFIG DATABASE MAINTENANCE OSS SECURITY SIGNALING STATISTICS SYSTEM AUDIT e Filter Levels This specifies which levels of events to receive A DEBUG INFO WARNING MINOR MAJOR CRITICAL Caution Filters with DEBUG and or INFO traps tax BTS resources OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x jg Chapter 7 Using the BTS SNMP Agent HZ Viewing and Managing BTS Components Viewing and Managing BTS Components Table 7 3 Viewing and Managing BTS Components Task Operation Viewing individual BTS components GET GETNEXT e Primary and secondary EMS e Primary and secondary BDMS e Primary and secondary CA Primary and secondary POTS Centrex Tandem FS Primary and secondary AIN FS GET GETNEXT on MIB State columns MGW e TG e Subscriber Termination Trunk Termination e SGP DPC e SCTP Association Note GET GETNEXT on the ControlState results in one of the following insufficient data not all necessary fields are set or ready to commit gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter 7 Using the BTS SNMP Agent Viewing and Managing BTS Components Table 7 3 Viewing and Managing BTS Components continued Task Operation Changing settingson 1 SET necessary fields Mode column TargetState column etc BPS components 2 SET on the C
93. INS BUSY ACTV OBSY TRNS OUTGOING S Note Ifacall termination attempt is made on a termination for which gateway is unreachable the termination status will be updated as unreachable even if MGW keepalive is disabled Table 5 15 State Returnable Operational States Definition UNKNOWN e Newly provisioned terminations are in this state The termination is not being audited for connectivity e Capabilities termination and connection are not being synchronized with the termination e When KEEPALIVE METHOD NONE in MGW PROFILE the termination status is UNKNOWN even if the transaction becomes UNREACHABLE ACTIVE The termination is being audited for connectivity Capabilities termination and connection are being synchronized with the termination gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter 5 Managing External Resources Learning External Resource Dependencies W Table 5 15 Returnable Operational States continued State Definition UNREACHABLE e The termination is unreachable e This occurs when MGW KEEPALIVE declares an MGW unreachable e This changes to ACTIVE when MGW KEEPALIVE detects an MGW is reachable or any termination previously UNREACHABLE starts sending MGCP messages NTFY RSIP FAULTY e The termination returneda permanent error code making it unusable for future calls S Note
94. IP ORIG ATTMP Originating SIP call attempts CALLP SIP ORIG CALL ABDN This counter is pegged when the caller abandons the call before the called party answers the call OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Chapter6 Using BTS Measurements Learning the Measurement Types Table 6 3 Call Processing Measurements continued Description Measurement rapid count could mean a potential problem in the system CALLP SIP ORIG CALL NOT A This counter is pegged when the incoming call is not answered by the called party NS CALLP SIP ORIG END USR BU This counter is pegged when the incoming call is not complete due to the called party SY being busy CALLP_SIP_ORIG_FAIL The number of incoming SIP calls that are not established This counter does not include the calls in these conditions When the call is abandoned by the caller before the called party answers The called party is busy e The called party is not responding to the incoming call CALLP_SIP_ORIG_SUCC Number of incoming established SIP calls CALLP_SIP_SIP_CALL Successfully completed calls from a SIP originator to an SIP terminator CALLP_SIP_SS7_CALL Successfully completed calls from a SIP originator to an SS7 terminator CALLP_SIP_TERM_ATTMP SIP terminating call attempts CALLP SIP TERM CALL ABDN This counter is pegged when the outgoing call is abandoned by t
95. LNP query gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter6 Using BTS Measurements Learning the Measurement Types W Table 6 3 Call Processing Measurements continued Description Measurement rapid count could mean a potential problem in the system CALLP_LNP_SND_MISROUTED_ PORTED Misrouted calls to a ported number detected after an LNP query CALLP_LNP_SND_MISROUTED_ PORTED Misrouted calls to a ported number detected after an LNP query in the reporting CA CALLP_LNP_UNALLOC_NUM_N O_GAP The LNP Unallocated Number Calls calls resulting in either an unallocated number amisrouted ported number This shows when an LNP query from the BTS or another switch results in either of the above conditions from the donor switch s reporting CA To find out when this query occurred use the Forward Call Indicator s FCI Ported Number Translation indicator parameter with no Ported Number generic address parameter GAP CALLP LNP UNALLOC NUM O WN LRN LNP calls getting an Unallocated indication This occurs when a donor or another switch detects the reporting CA s own local routing number LRN after an LNP query To find out when this query occurred use the Forward Call Indicator s FCI Ported Number Translation indicator parameter with a Ported Number generic address parameter GAP Note This does not apply to DNs marked L
96. MEMORY MBs in overall memory FREE MEMORY MBs in free memory TOTAL SWAP MBs in total swap FREE SWAP MBs in free swap Network 1 0 Usage Measurements Table 6 47 Measurement Network I O Usage Measurements Description rapid count could mean a potential problem in the system NETWORK DEVICE NAME The ID name of network device IN PACKETS PER SECOND input packets sec 100 sec CCS based IN BYTES PER SECOND input bytes sec 100 sec CCS based OUT PACKETS PER SECOND output packets sec 100 sec CCS based OUT BYTES PER SECOND output bytes sec 100 sec CCS based Disk Usage Measurements Table 6 48 Measurement Disk Usage Measurements Description rapid count could mean a potential problem in the system DISK USAGE PARTITION NAME The ID name of disk partition Retrieved from etc mnttab gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter6 Using BTS Measurements Learning the Measurement Types Table 6 48 Disk Usage Measurements Description Measurement rapid count could mean a potential problem in the system DISK_USAGE_TOTAL_AVAILABLE blocks on file system DISK_USAGE_TOTAL_USED used blocks Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 RM Chapter6 Using BTS Measurements Learning the Mea
97. NANP BLOCKED BW NANP based calls blocked due to a match on a black list or an exclusion from a white list on the reporting FS POTS COS NANP OP BLOCKED Calls denied due to subscriber based NANP operator restrictions on the reporting FS POTS COS NANP RESTRICT Calls denied due to subscriber based NANP restrictions on the reporting FS POTS COS TOLLFREE BLOCKED Calls screened based on class of service restrictions on making toll free calls POTS COS TOT ACCT IVR SESS Class of Service Account Code IVR sessions established on the reporting FS ION POTS COS TOT AUTH IVR SESS Class of Service Authorization Code IVR sessions established on the reporting FS ION POTS COS TOT IVR FAIL Class of Service IVR sessions that Failed to established due to an IVR related failure on the reporting FS POTS TDISC CALLS OUTG BLO Calls blocked because the subscriber is temporarily disconnected This applies to CKED POTS Centrex MLHG and PBX based subscribers Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x EZ OL 16000 07 1 Chapter6 Using BTS Measurements Learning the Measurement Types W POTS Screen List Editing FS Measurements Table 6 12 POTS Screen List Editing Measurements Description Measurement rapid count could mean a potential problem in the system POTS_SCA_ATTMP Selective Call Acceptance service instance attempts on the reporting FS POTS SCA REJECT NO RSRC Sel
98. NP Reserved CALLP LNP UNALLOC NUM N O GAP Calls that cause unallocated number indications in the donor switch reporting call agent This follows an LNP query in this or another switch View the FCI parameter s Ported Number Translation indicator with no Ported Number GAP CALLP LNP UNALLOC NUM O WN LRN LNP calls getting an unallocated indication this means the LNP query to the donor or another switch returns the CA s own LRN View the FCI parameter s Ported Number Translation indicator with no Ported Number GAP Note This does not apply to LNP Reserved DNs CALLP LOCAL ABAND Local call origination attempts abandoned CALLP LOCAL ATTMP Local call attempts CALLP LOCAL FAIL Local call attempts that failed CALLP LOCAL SUCC Local call attempts that completed successfully CALLP MGCP CALL ABAND MGCP originating call attempts abandoned CALLP MGCP CALL SUCC Successful MGCP originating and terminating call attempts CALLP MGCP CAS CALL Successfully completed calls from an MGCP originator to an CAS terminator CALLP MGCP H323 CALL Successfully completed calls from an MGCP originator to an H323 terminator CALLP MGCP ISDN CALL Successfully completed calls from an MGCP originator to an ISDN terminator CALLP MGCP MGCP CALL Successfully completed calls from an MGCP originator to an MGCP terminator CALLP MGCP ORIG ATTMP Originating MGCP call
99. NT modes SSH provides encrypted communication between a remote machine and the EMS CA for executing CLI or MAINT commands The SSH server runs on EMSs and CAs To connect the client and server sides run the secure shell daemon SSHD With SSH new users must enter a new password and reenter that password during the first login In future logins they are prompted once for a password only Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 EN Chapter2 Managing BTS Users and Commands Using EMS Hs Managing Users The ciscouser login is a high level security login for TAC and other BTS support personnel that restricts access to certain commands Anyone else trying to execute such commands receives an error message After installation on the EMS the system prompts you to change the passwords of root btsadmin btsuser and calea if they have default passwords On the CA the system prompts you to change the passwords of root if it has default password There are no default passwords for Operations Administration and Maintenance applications When logging in for the first time system administrators log in as btsadmin the default password is btsadmin Change the password Step 1 To log in from the client side for the first time ssh btsadmine ipaddress amp Note If you are logged in to the system as root enter btsadmin o On the first SSH login from the client side expect
100. N_ATTMP Remote Activation Call Forward PIN input attempts on the reporting FS POTS RACF PIN CHANGE Remote Activation Call Forward PIN input attempts that resulted in a change to the previous PIN for that subscriber on the reporting FS POTS RACF PIN REFUSE Remote Activation Call Forward PIN input attempts refused on the reporting FS gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter6 Using BTS Measurements Table 6 8 Measurement Learning the Measurement Types W Local POTS Local Measurements continued Description rapid count could mean a potential problem in the system POTS_RACF_PIN_REJECT_NO_RSRC Remote Activation Call Forward PIN input attempts refused due to a lack of resources on the reporting FS POTS RACF PIN UNCHANGE Remote Activation Call Forward PIN input attempts that resulted in no change to the previous PIN for that subscriber on the reporting FS POTS RACF REFUSE Remote Activation Call Forward service instances refused by the reporting FS POTS RACF REJECT NO RSRC Remote Activation Call Forward service instances refused due to a lack of available resources on the reporting FS POTS RC SUCC Return Call attempts successful during the collection interval POTS REFER ATTMP REFER attempts made on the reporting FS POTS REFER FAIL REFER failed attempts made on the reporting FS POTS RE
101. OC 8XX DNIS SUCC 8XX DNIS translation queries successfully processed locally on the reporting FS AINSVC LOC 8XX FAIL APP 8XX translation queries that resulted in a failure due to an application error on the reporting FS AINSVC LOC 8XX II BLOCK 8XX translation queries blocked due to II screening processed locally on the reporting FS AINSVC LOC 8XX QUERY 8XX translation queries attempted to be processed locally on the reporting FS AINSVC LOC 8XX QUERY SUCC 8XX translation queries successfully processed locally on the reporting FS AINSVC LOC 8XX REROUTE 8XX translation queries successfully processed locally on the reporting FS that resulted in re routing AINSVC LOC 8XX ROUTING SUCC 8XX routing translation queries successfully processed locally on the reporting FS AINSVC LOC LNP FAIL APP Failed attempts to look up a DN in the local LNP database by the reporting FS AINSVC LOC LNP QUERY DN look ups in the local LNP database by the reporting FS AINSVC LOC LNP QUERY NO RN Successful attempts to look up a DN in the local LNP database by the reporting FS that did not return a corresponding RN AINSVC LOC LNP QUERY RN FOUND Successful attempts to look up a DN in the local LNP database by the reporting FS that returned a corresponding RN AINSVC LOC LNP QUERY SUCC Successful attempts to look up a DN in the local LNP database by the report
102. P_INS TGP P_INS TRK TGP P_OOS TGP del TRK TGP Y Y Y if TGPZOOS MNT if TGPZINS if TGPIZNP TGP INS if TRK TGP IZNP TGP OOS all TRK INS TRK TGP INS all TRK OOS init bearer bearer INS bearer OOS signaling signaling INS signaling OOS if TRP OOS Add TGP If TGP MNT TGP MNT if TRK TGP 2OOS all TRKZMNT TRK TGP MNT bearer MNT P MNT TGP P MNT TRK TGP gt bearer MNT signaling MNT signaling MNT Y 1 Y 1 Y Del TGP TGW INS gt P_OOS TGP Y TGP NP OOS MNT INS Y if TGP OOS TRK NP OOS MNT INS a if TGPI MNT del TGP TGP OOS Y Y y all TRK OOS bearer OOS Del TRK TGP Add TRK TGP P_OOS TGP OS Y Y Y if TGPIZNP if TRK TRG INS MNT if ADD TRK TRK TGP 2OOS el TRK TRK OOS bearer OOS signaling OOS S OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x a Chapter5 Managing External Resources GigE Support GigE Support A The purpose of implementing the GigE Support Feature provisioning is to increase the bandwidth between the network switches and the Cisco BTS 10200 from 100 Mbps to 1000 Mbps This section describes the steps needed to enable GigE support on the UNIX hosts of the Cisco BTS 10200 Softswitch Use this procedure only after you upgrade to Cisco BTS 10200 Release 6 0 1 or later Caution A This is not an upgrade procedure Performing the steps in this procedur
103. R IMPLIED INCLUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Cisco and the Cisco Logo are trademarks of Cisco Systems Inc and or its affiliates in the U S and other countries A listing of Cisco s trademarks can be found at www cisco com go trademarks Third party trademarks mentioned are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 1005R Cisco BTS 10200 Softswitch Operations and Maintenance Guide Copyright 2010 Cisco Systems Inc All rights reserved CONTENTS Preface ix Introduction iii ix cHAPTER 1 Starting and Shutting Down the BTS 1 1 Introduction 1 1 Meeting Power Requirements 1 1 Starting BTS Hardware 1 1 Shutting Down BTS Hardware 1 2 Starting BTS Software 1 2 CHAPTER 2 Managing BTS Users and Commands Using EMS 2 1 Introduction 2 1 Logging into the EMS Using CLI 2 1 Managing Users 2 2 Managing Commands 2 5 Adapter and User Security 2 6 Solaris OS Security a
104. REORDER TONE Normal access is not available There is a local office problem The line is momentarily unavailable No test access is not available BUSY VERIFICATION CFU is activated on the terminating line Terminating line is a data only line or a denied line PERMANENT SIGNAL v Line up to receiver off hook tone TONE Terminating line receiving a permanent signal announcement Terminating line is high and wet battery and ground shorted or high and dry off hook for an extended period Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 0L 16000 07 NH AppendixA Feature Tones Tones per Feature Table A 1 Feature Tones continued Feature Tone Condition s That Initiate Tone CW CW TONE If called party has MDN feature primary DN matched CIDCW If called party is in Centrex system with DACWI there is no extension for the number dialed If called party has DRCW feature calling party is not on the DRCW screening list CW TYPE2 If called party has MDN feature second DN matched If called party is in Centrex system with DACWI extension exists for the number dialed CW TYPE3 If called party has MDN feature third DN matched CW TYPE 4 If called party has DRCW feature calling party is on the DRCW screening list STUTTER TONE For Centrex subscriber with CHD feature and currently on an active call A third party calls in and the called party hears a cal
105. RESPOND TO ADDRESS MASK BROADCAST This option determines whether to respond to ICMP netmask requests typically sent by diskless clients when booting An attacker may use the netmask information for determining network topology or the broadcast address for the subnet The default value is 0 False For example ip respond to address mask broadcast 0 OL 16000 07 Chapter2 Managing BTS Users and Commands Using EMS Solaris OS Security and BTShard Package IP RESPOND TO ECHO BROADCAST This option determines whether to respond to ICMP broadcast echo requests ping An attacker may try to create a denial of service attack on subnets by sending many broadcast echo requests to which all systems will respond This also provides information on systems that are available on the network The Solaris default value is 1 True For example ip respond to echo broadcast 1 IP RESPOND TO TIMESTAMP This option determines whether to respond to ICMP timestamp requests that some systems use to discover the time on a remote system An attacker may use the time information to schedule an attack at a period of time when the system may run a cron job or other time based event or otherwise be busy It may also be possible predict ID or sequence numbers that are based on the time of day for spoofing services The Solaris default value is 1 True For example ip respond to timestamp 0 IP RESPOND TO TIMESTAMP BROADCAST
106. S Place in service P MNT Place maintenance NP Not provisioned Add MGW Del MGW P MNT MGW P INS MGW MGW OOS DISCOVER MGW DISCOVER MGW MGW MNT MGW OOS MGW INS All T OOS P_OOS MGW P_OOS MGW MGW MNT MGW INS 0 MGW INS P_INS MGW MGW MNT 8 lt All T INS MNT P_MNT MGW Discover means to establish MGCP communication with MGW gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter 5 Managing External Resources Learning External Resource Dependencies Figure 5 2 Administrative and Operational Maintenance States for Residential Gateways _ P_OOS Place out of service 60 peot C Sago PINS Place in service P_MNT Place maintenance NP Not provisioned SL Suscriber line RGW OOS P_INS SL SL NP UEQP gt P OOS SL Warning Warning Warning P MNT SL If SL NE x If SL UEQP SL UEQP Add SL Del SL Del SL f lt RGW INS P INS SL lt 51 NP OOS MNT INS
107. S SS7 CALL Successfully completed calls from an CAS originator to an SS7 terminator CALLP CAS TERM ATTMP CAS terminating call attempts CALLP CAS TERM FAIL CAS terminating call attempts that failed CALLP EMGNCY ATTMP Emergency call attempts CALLP EMGNCY CALL ABAND Emergency call origination attempts abandoned CALLP EMGNCY CALL SUCC Emergency call attempts that completed successfully CALLP EMGNCY FAIL Emergency call attempts that failed CALLP H323 CALL ABAND Terminating and originating H323 call attempts abandoned CALLP H323 CALL SUCC Originating and terminating H323 call attempts that completed successfully CALLP H323 CAS CALL Successfully completed calls from an H323 originator to a CAS terminator CALLP H323 H323 CALL Successfully completed calls from an H323 originator to an H323 terminator CALLP H323 ISDN CALL Successfully completed calls from an H323 originator to an ISDN terminator CALLP H323 MGCP CALL Successfully completed calls from an H323 originator to an MGCP terminator CALLP H323 ORIG ATTMP Originating H323 call attempts CALLP H323 ORIG FAIL Originating H323 call attempts that failed CALLP H323 SIP CALL Successfully completed calls from an H323 originator to a SIP terminator CALLP H323 SS7 CALL Successfully completed calls from an H323 originator to an SS7 terminator OL 16000 07 Cisco BTS
108. S hostname priems Secondary EMS hostname secems FTP server hostname ftpserver FTP server Oracle password ora00 FTP server backup directory opt backup First test the connection to the remote FTP server using the oracle user access If the password of oracle is not ora00 update the ORA PW variable in the opt oracle admin etc dba env file Do this on the primary and secondary EMSs telnet ftpserver Log in as oracle and enter the password in this case ora00 Create the opt backup directory Ensure the oracle user has write permission to this directory mkdir opt backup Note It is your responsibility to archive backup files from the ftp server opt backup directory to a tape device or enterprise tape library OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x a Chapter3 Monitoring and Backing Up the BTS Exporting Provisioned Data Step2 Schedule the FTP process a Do this on the primary and secondary EMSs Log in as oracle or su oracle and enter the following command crontab e b Add the following line to the Oracle crontab on the primary EMS FTP backup files from primary optical to opt backup directory of ftpserver 0 6 opt oracle admin scripts ora_ftp_backup ksh opticall ftpserver opt backup gt opt oracle tmp ora_ftp_backup log 2 gt amp 1 c Replace tpserver with the correct host name of the remote FTP server Repl
109. STARTUP During platform startup the two sides are communicating to determine which side will come up active INIT NORMAL primary will be active secondary will be standby switchover allowed INIT FORCED primary will be forced to active or standby secondary will be forced to standby or active no switchover allowed ACTIVE NORMAL primary is active secondary is standby switchover allowed ACTIVE FORCED primary or secondary has been forced to active no switchover allowed STANDB Y NORMAL primary should be active secondary should be standby switchover allowed STANDB Y FORCED primary or secondary has been forced to standby no switchover allowed TRANSITION TO ACTIVE NORMAL primary is going to active secondary is going to standby switchover allowed TRANSITION TO ACTIVE FORCED primary has been forced to active or standby secondary has been forced to standby or active no switchover allowed TRANSITION TO STANDB Y NORMAL primary is going to standby secondary is going to standby switchover allowed TRANSITION TO STANDB Y FORCED primary has been forced to active or standby secondary has been forced to standby or active no switchover allowed Use status application for more detailed information OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Chapter4 Operatingthe BTS Using Status and Control Commands Table 4 3 Using
110. Status and Control Commands continued Task Sample Command Changing states of component pairs EMS BDMS CA and FS control call agent id CA146 target state FORCED STANDBY ACTIVE Possible states ACTIVE STANDBY e STANDBY ACTIVE e NORMAL Primary is active and secondary is standby e FORCED ACTIVE STANDB Y Primary has been forced to active and secondary is standby e FORCED STANDB Y ACTIVE Primary has been forced to standby and secondary is active Viewing component application states status application id CA146 Changing component applications states in service or OOS control application id CA146 action star node prica06 A Caution This negatively impacts the performance of the BTS host Activating media gateways Ensure the MG exists then enter control mgw id lt mgw id gt target state ins mode forced where mgw id the voice port on the subscriber s MTA the voice port s MAC address without hyphens target state ins to show in service for all activations mode forced for all activations Setting subsystem groups OPC in or OOS control subsystem grp id CNAM mode forced target state UOS This sets the state of the individual subsystems within the subsystem group as well If a subsystem OPC combination is taken OOS individually the state of the subsystem group may be in service while some members of the group are out of service
111. T from a non BTS host the configuration file needs the information in following table BTSSTAT ignores all other lines in the file Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 Chapter5 Managing External Resources HZ Viewing BTS System Wide Status Table 5 1 Using BTSSTAT Task Sample Command Viewing status of entire BTS btsstat system including components not on the same host Viewing status of specific CA components btsstat caport FSAIN btsstat fsainport FSPTC btsstat fsptcport EMS btsstat emsport BDMS btsstat bdmsport Running BTSSTAT from a btsstat f my cfg file non BTS host Specify BTS hosts in a configuration file requires an SSL connection to the BTS CA_SIDE_A_HN prical 1 CA SIDE B HN seccall e FSAIN SIDE A HN pricall FSAIN SIDE B HN seccall e FSPTC SIDE A HN pricall FSPTC SIDE B HN seccall e EMS SIDE A HN 11 EMS SIDE B HN secems11 e BDMS SIDE A HN priems11 BDMS SIDE B HN secems11 Viewing BTS software version nodestat and installed patches Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Em OL 16000 07 1 Chapter5 Managing External Resources Managing Trunk Groups and Trunks W Managing Trunk Groups and Trunks Table 5 2 Managing Trunk Groups Task Sample Command Viewing TG status status trunk grp id 2 Possible operati
112. TP UNRESOLV ADDR ERR RX Times an SCTP reported that it received a packet with an address it could not resolve on the reporting sctp association SCTP V6 ADDR PARAM RX Packets received with version 6 parameters on the reporting sctp association OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x a Chapter6 Using BTS Measurements Learning the Measurement Types IUA Measurements Table 6 23 IUA Measurements Measurement Description IUA ACTIVE ACK RX ASP ACTIVE ACK messages received on the reporting SCTP association IUA ACTIVE TX ASP ACTIVE messages transmitted on the reporting SCTP association IUA ASSOC FAIL SCTP association establishment failures on the reporting SCTP association IUA BEAT ACK RX HEARTBEAT ACK messages received on the reporting SCTP association IUA BEAT ACK TX HEARTBEAT ACK messages transmitted on the reporting SCTP association IUA BEAT RX HEARTBEAT messages received on the reporting SCTP association IUA BEAT TX HEARTBEAT messages transmitted on the reporting SCTP association IUA DATA BYTES RX Data bytes received on the reporting SCTP association IUA DATA BYTES TX Data bytes transmitted on the reporting SCTP association IUA DATA IND RX DATA INDICATION messages received on the reporting SCTP association IUA DATA REQ TX DATA REQUEST messages transmitted on the reporti
113. TS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 EN Using BTS Measurements Learning the Measurement Types ISUP ITU Mexico Measurements Table 6 30 ISUP ITU Mexico Measurements Description Measurement rapid count could mean a potential problem in the system SGA ABNORMAL REL RX RELs received with a cause other than NORMAL on the reporting trunk group SGA ABNORMAL REL TX RELs sent with a cause other than NORMAL on the reporting trunk group SGA ACM RX ACM messages received on the reporting trunk group SGA ACM TX ACM messages sent on the reporting trunk group SGA ANM RX ANM messages received on the reporting trunk group SGA ANM TX ANM messages sent on the reporting trunk group SGA BLA RX BLA messages received on the reporting trunk group SGA BLA TX BLA messages sent on the reporting trunk group SGA BLO RX BLO messages received on the reporting trunk group SGA BLO TX BLO messages sent on the reporting trunk group SGA CCL RX CCL messages sent on the reporting trunk group SGA CCL TX CCL messages sent on the reporting trunk group SGA CCR RX CCR messages received on the reporting trunk group SGA CCR TX CCR messages sent on the reporting trunk group SGA CEN RX CEN messages received on the reporting trunk group SGA CEN TX messages sent on the reporting trunk group SGA CGB RX CGB messages received on the reporting trunk
114. TS Software W Step4 all components start enter nodestat to ensure proper startup Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 EN Chapter1 Starting and Shutting Down the BTS Starting BTS Software Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Em OL 16000 07 1 CHAPTER Managing BTS Users and Commands Using EMS Revised February 18 2010 OL 16000 07 Introduction This chapter describes operator interfaces to the BTS and how to manage access and users The Element Management System EMS database holds up to 256 logins and up to 50 active user sessions Using the command line interface CLI you can locally connect to the EMS in an interactive session The EMS system administrator can e Add a new user e Assign a user s privilege level 10 is for the system administrator BTS has predefined user accounts Username Permission btsadmin btsadmin like MAINT shell user MAINT shell is an enhanced CLI interface and does not log off an idle user secadmin secadmin like MAINT shell user btsuser btsuser lower access permissions than btsadmin and secadmin good for generic provisioning access e Reset a user s password Enter a description for each security class and privilege level Manage security log reporting Logging into the EMS Using CLI SSH is a way to access the BTS CLI or maintenance MAI
115. TS Users and Commands Using EMS Managing Commands Note commands should be assigned to a work group If a command is not assigned to a work group a user will able to execute that command which is not recommended You can also assign users and the commands to multiple work groups Managing Commands Each command verb noun combination has a security class of 1 10 1 is lowest 10 is highest Each time a user enters a command the system compares the user s privilege level to the command s security class EMS denies the command if the user level is less than the command level The Command Level command level table shows the 10 command security classes BTS has the following presets e 1 lowest level e 5 mid level 10 highest level These commands require a system administrator with a security level of 10 to execute Table 2 2 Managing Commands Task Sample Command Viewing a command s security class show command level id 10 Adding a description to a command s change command level id 10 description This is security class the highest level administration access Changing a command s privilege level change command table noun mgw verb add sec level 9 Resetting a command s privilege level reset command table noun mgw verb add Viewing all executed commands show history Sending all executed commands to a report history report file Note Results may take a few minut
116. TX Forward Transfer messages sent on the reporting trunk group ISUP GRA RX Circuit Group Reset Acknowledge messages received on the reporting trunk group ISUP GRA TX Circuit Group Reset Acknowledge messages sent on the reporting trunk group ISUP GRS RX Circuit Group Reset messages received on the reporting trunk group ISUP GRS TX Circuit Group Reset messages sent on the reporting trunk group Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 0L 16000 07 Er Chapter6 Using BTS Measurements Learning the Measurement Types Table 6 24 ISUP Protocol Measurements continued ISUP IAM RX Initial Address messages received on the reporting trunk group ISUP IAM TX Initial Address messages sent on the reporting trunk group ISUP IDR RX ID Request messages received on the reporting trunk group ISUP IDR TX ID Request messages sent on the reporting trunk group ISUP INF RX Information messages received on the reporting trunk group ISUP INF TX Information messages sent on the reporting trunk group ISUP INR RX Information Request messages received on the reporting trunk group ISUP INR TX Information Request messages sent on the reporting trunk group ISUP IRS RX ID Response messages received on the reporting trunk group ISUP IRS TX ID Response messages sent on the reporting trunk group ISUP ITX
117. The failure is due to one of the following scenarios unable to send due to full socket queue unable to compose message due to invalid socket or lack of available memory H323 REJECT RX H323 REJECTs received H323 REJECT TX H323 REJECTS transmitted H323 REJECT FAIL H323 REJECTS that failed The failure is due to one of the following scenarios unable to send due to full socket queue unable to compose message due to invalid socket or lack of available memory H323 INFORMATION RX H323 INFOs received H323_INFORMATION_TX H323 INFOs transmitted H323_INFORMATION_FAIL H323 INFOs that failed The failure is due to one of the following scenarios unable to send due to full socket queue unable to compose message due to invalid socket or lack of available memory H323_USER_INFO_RX H323 USER INFOs received H323_USER_INFO_TX H323 USER INFOs transmitted H323_USER_INFO_FAIL H323 USER INFOs that failed The failure is due to one of the following scenarios unable to send due to full socket queue unable to compose message due to invalid socket or lack of available memory H323_FACILITY_RX H323 FACILITYs received H323_FACILITY_TX H323 FACILITYs transmitted H323_FACILITY_FAIL H323 FACILITYs that failed The failure is due to one of the following scenarios unable to send due to full socket queue unable to compose message due to invalid socket or lack of available memory
118. This is not incremented for SIP or H323 trunk groups gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter6 Using BTS Measurements Learning the Measurement Types W Announcement Measurements Table 6 40 Announcement Measurements Description Measurement rapid count could mean a potential problem in the system ANM SEASONAL SUSPEND calls that cause the CA to play the seasonal suspend announcement ANM_CKT_UNAVAIL calls resulting in the playing of the circuit unavailable announcement ANM_CALL_REJECTED calls resulting in the playing of the call rejected announcement ANM ADDR INCOMPLETE calls resulting in the playing of the address incomplete announcement ANM FAC REJECTED calls resulting in the playing of the facility rejected announcement ANM PRE 0 1 ABSENT calls resulting in the playing of the prefix of 0 or 1 absent announcement ANM PRE 0 1 PRESENT calls resulting in the playing of the prefix 0 or 1 present announcement ANM HNPA ABSENT calls resulting in the playing of the HNPA area code announcement ANM NO ROUTE DEST calls resulting in the playing of the no route to destination announcement ANM UNALLOCATED NUM calls resulting in the playing of the unallocated directory number announcement ANM NUM CHANGED calls resulting in the playing of the directory number changed announcement ANM DEST OUTOFORDER calls resulting in the playing of the d
119. This option determines whether to respond to ICMP broadcast timestamp requests that are used to discover the time on all systems in the broadcast range This option is dangerous for the same reasons as responding to a single timestamp request Additionally an attacker may try to create a denial of service attack by generating many broadcast timestamp requests The default value is 1 True For example ip respond to timestamp broadcast 0 IP SEND REDIRECTS This option determines whether to send ICMP redirect messages that can introduce changes into the routing table of the remote system It should only be used on systems that act as routers The Solaris default value is 1 True For example ip send redirects 0 IP STRICT DST MULTIHOMING This option determines whether to enable strict destination multihoming If this is set to 1 and ip forwarding is set to 0 then a packet sent to an interface from which it did not arrive will be dropped This setting prevents an attacker from passing packets across a machine with multiple interfaces that is not acting a router The default value is 0 False For example ip strict dst multihoming 1 TCP CONN REQ MAX QO0 This option determines the size of the queue containing half open connections This setting provides protection from SYN flood attacks Solaris 2 6 and 7 and 2 5 1 with patch 103582 12 and higher include protection from these attacks The queue size default is adequate for most sy
120. This report shows you recent messages like memory hits disk errors and frequent process restarts Step 1 Log in as root Step 2 Enter dmesg Step3 For more history edit the var adm messages file Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Em OL 16000 07 1 Chapter3 Monitoring and Backing Up the BTS Checking BTS System Health Bl Checking Disk Mirroring on Each Host Machine Each procedure takes about 30 minutes CA FS Side A Before doing this procedure ensure your BTS platform is connected to controller 1 or controller 0 Step 1 Log in as root to CA FS side A using telnet Step2 Enter one of the following lt hostname gt metastat grep c0 Or lt hostname gt metastat grep c1 Step3 Verify the return matches the following 1 0 051 0 Okay Yes 1614051 0 Okay Yes 1 0 055 0 Okay Yes ci1tid0s5 0 No Okay Yes citodose 0 No Okay Yes 1614056 0 Okay Yes 1 0 050 0 Okay Yes c1t1d0s0 0 Okay Yes c1t0d0s3 0 Okay Yes c1t1d0s3 0 Okay Yes citidO Yes id1 sd SSEAGATE_ST373307LSUN72G_3HZ9JG7800007518H8WV ci1todo Yes id1 sd SSEAGATE_ST373307LSUN72G_3HZ9JC9N00007518Y15K If the results differ synchronize the disk mirroring lt hostname gt cd opt setup lt hostname gt sync_mirror Verify the results using Step through Step 3 A Caution In case of a mismatch synchronize once If the mismatch continues contact Ci
121. Viewing subsystem groups OPC status status subsystem grp id CNAM gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter 4 Operating the BTS Using Show and Change Commmands W Using Show and Change Commmands Table 4 4 Using Show and Change Commands Task Sample Command Viewing show subscriber limit 1000 start row next page subscriber related value display id sub service profile order id batch data Where subscribers terminations e limit Page size for the maximum number of rows or lines to display subscriber start row Which page to display first profiles e display ia Sorts data by ia column order id Provides a key for ordering or sorting the data Viewing database show db usage table name dial_plan usage statistics Note Do not use hyphens in table names instead use underscores or 1 Go to http www cisco com iam BTSCLUBTS html 2 From the first drop list select Table Sizing Configuration Changing database change db usage table name dial plan usage statistics minor threshold 70 major threshold 80 critical threshold 95 Using ERAC Commands Note Using prepared SQL statements Extended Read Access Commands ERAC commands perform a complex read against the BTS database This SQL optimization and multitable and nested SELECT s quickly return data that would otherwise take several database
122. X X CGBA X X X X X X X X X X X X CGU X X X X X X X X X X X X Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 0L 16000 07 EIN Chapter6 Using BTS Measurements HZ Learning the Measurement Types Table 6 25 Message Measurements Applicable to ISUP Variants continued CGUA X X X X X X X X X X X X CON X X X X X X X X X X X COT X X X X X X X X X x X X CPG X X X X X X X X X X X X CQM x X X CQR X X X CRA X CRM X CRG X CVR X CVT X EXM X FAA X X X X FAC X X X X x FAR X FOT X FRJ X FWT X GRA X X X X X X X X X X X X GRS X X X X X X X X X X X X IAM X X X X X X X X X X X x IDR X X x X INF X X X X X X X X INR X X X X X X X IRS X X X x ITX X X LPA X LPM X NRM X X OLM X X X OPR X X X X PAM X X X PRI X REL X X X X X X X X X X X X RES X X X X X X X X X X X X RLC X X X X X X X X X X X X RSC X X X X X X X X X X X X SAM X X X X X X X X X X X SGM X X x X X x x x X SUS X X X X X X X X X x X X TXA X X UBA X X X X X X X X X X X Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x EEG OL 16000 07 1 Chapter 6 Using BTS Measurements Learning the Measurement Types Table 6 25 Message Measurements Applicable to ISUP Variants continued UBL X X X X X X X X X UCIC X X X
123. a COOKIE ECHO while in the SHUTDOWN SENT state on the reporting sctp association SCTP CWR CHUNK RX CWR chunks received on the reporting sctp association SCTP DATA BYTE RX Data bytes received over SCTP on the reporting sctp association SCTP DATA BYTE TX Data bytes sent over SCTP on the reporting sctp association SCTP DATA CHUNK DISCARD Received duplicate data chunks discarded on the reporting sctp association SCTP DATA CHUNK RETRAN Data chunks retransmitted on the reporting sctp association SCTP DATA CHUNK RX Data chunks received on the reporting sctp association SCTP DATA CHUNK RX BUNDLE Bundled data chunks received on the reporting sctp association SCTP DATA CHUNK RX ORDER Ordered data chunks received on the reporting sctp association SCTP DATA CHUNK RX SEQ ERR Out of sequence data chunks received on the reporting sctp association SCTP DATA CHUNK RX UNORDER Unordered data chunks received on the reporting sctp association SCTP DATA CHUNK TX Data chunks sent on the reporting sctp association SCTP DATA CHUNK TX BUNDLE Bundled data chunks sent on the reporting sctp association SCTP DATA CHUNK TX ORDER Ordered data chunks sent on the reporting sctp association SCTP DATA CHUNK TX UNORDER Unordered data chunks sent on the reporting sctp association SCTP DEST ADDR FAIL Times a destination address failed on the reporting sctp association SCTP ECNE CHUNK
124. a gateways control mgw id c5300_162 mode forced target state INS status Modes can be forced or graceful Forced tears down all calls immediately graceful allows calls in progress to complete before teardown Note Rules for changing an MGW states are in Figure 5 1 control mgw id c2421 65 mode forced target state maint Forces MAINT state do this before testing Viewing media gateway test diag mgw test TAB menus Or diag mgw test RETURN Testing media gateways diag mgw id ubr 03 test 1 place gateways in MAINT state first If a gateway command fails you might receive one of the following generic failure reasons or one specific to the command Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 0L 16000 07 EX Chapter5 Managing External Resources BE Managing Other External Resources Table 5 8 Understanding Gateway Command Responses Command Command Entered Response Possible Conditions status Failure e Media gateway database was not found in shared memory of Component is already in the requested state control e Graceful mode only Appears when a command is executed and operation is INS going OSS or INS going MAINT e A required resource is not available e An associated resource of the database cannot be found e An assigned resource is not valid supported any Failure e Found no failure e MGW s cannot be found no termination s found
125. a message like this The authenticity of host hostname can t be established Key fingerprint is 1024 5f a0 0b 65 d3 82 df ab 42 62 6d 98 9c fe e9 52 Are you sure you want to continue connecting yes no Step 2 Enter yes The password prompt appears now all communications are encrypted Step3 Enter your password The system responds with a CLI prompt You can now send commands to the EMS Step4 Enter provisioning commands Stepb log off enter exit Managing Users You must have a user privilege level of 9 or higher to add show change or delete a user A Caution Do not add change or delete username root this prevents proper EMS access Table 2 1 Managing Users Task Sample Command Adding a user 1 add user name UserABC command level 9 warn 10 days valid 30 work groups somegroup 2 Supply a default password reset password name lt user name gt new password lt user password gt Viewing a user show user name UserABC Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Em OL 16000 07 1 Chapter2 Managing BTS Users and Commands Using EMS Table 2 1 Task Managing Users Managing Users continued Sample Command Viewing user activity show ems Changing a user change user name UserABC command level 1 work groups somegroup Deleting a user delete user name UserABC You cannot delete optiuser Changing a use
126. able on the EMS node Echo This service is to be disabled This capability has been replaced with Internet Control Message Protocol ICMP ping facilities Discard This service is to be disabled Printer This service is to be disabled No printer services are supplied in the BTS 10200 product description Daytime This service is to be disabled Chargen This service is to be disabled SMTP This service is to be disabled Time This service is to be disabled Finger This service is to be disabled No network user facilities are required The BTS 10200 tracks users internally and on a single BTS basis Sun RPC This service is to be disabled This may be enabled in a lab environment for Tooltalk usage in debugging application programs Exec This service is to be disabled Login This service is to be disabled Shell This service is to be disabled This may be required for some lab activity however there is no field usage for rlogin rcp and rsh facilities UUCP This service is to be disabled NFS This service is to be disabled Lockd This service is to be disabled X11 This service is available for the near term only DTSCP This service is to be disabled Font services This service is to be disabled HTTP This service is to be enabled This is used by the BTS 10200 to offer results of report generation This will migrate to HTTPS OL 16000 07 Cisco BTS 10200 Softswitch Opera
127. ace opt backup with the correct target directory name if they are different Note The 6 opt oracle admin scripts ora ftp backup ksh ora ftp backup log 2 amp 1 are all typed in the same line d Edit the oracle crontab on secondary EMS site by replacing optical with optical2 Step3 Verify the backup files enter cd opt oraback EMS systems opt backup Remote FTP system Using SFTP to Setup File Transfer The following steps generate an SSH key from the primary EMS Key files are copied to the secondary EMS and remote SFTP server On the remote SFTP server the oracle user is created for login Step 1 Generate SSH secure key from primary EMS a Login to the primary EMS su oracle opt BTSossh bin ssh keygen t rsa b Generating public private rsa key pair c Enter file in which to save the key opt orahome ssh id rsa d Enter passphrase empty for no passphrase e Enter same passphrase Your identification has been saved in opt orahome ssh id rsa Your public key has been saved in opt orahome ssh id rsa pub The key fingerprint is d8 4f b1 8b f4 ac 2f 78 e9 56 a4 55 56 11 e1 40 oracle 9 priems79 f Enter 1s 1 opt orahome ssh IW 1 oracleorainst1675 Mar 10 15 42 id rsa IW I r oracleorainst397 Mar 10 15 42 1 rsa pub Step2 From the secondary EMS sftp both id ssa and id rsa pub files from the primary EMS to the secondary EMS opt orahome ssh dire
128. ages received on the reporting trunk group SGA UNRECOG MSG RX Unrecognized messages received on the reporting trunk group SGA USR RX USR messages received on the reporting trunk group SGA USR TX USR messages sent on the reporting trunk group Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x EM OL 16000 07 1 Chapter6 Using BTS Measurements Learning the Measurement Types ISUP France Measurements Table 6 27 ISUP France Measurements Description Measurement rapid count could mean a potential problem in the system SGA_ITX_RX Charge Unit ITX message received on the reporting trunk group SGA_ITX_TX ITX messages sent on the reporting trunk group SGA_TXA_RX Charging Acknowledgement TXA messages received on the reporting trunk group SGA_TXA_TX TXA messages sent on the reporting trunk group ISUP Poland Measurements Table 6 28 ISUP Poland Measurements Description Measurement rapid count could mean a potential problem in the system SGA_CRG_RX Charging Information messages received on the reporting trunk group SGA_CRG_TX Charging Information messages transmitted on the reporting trunk group ISUP ITU China Measurements Table 6 29 Measurement ISUP ITU China Measurements Description rapid count could mean a potential problem in the system SGA ABNORMAL REL RX RELs received with a cause other than NORMAL on the rep
129. ages received on the reporting trunk group SGA RES TX RES messages sent on the reporting trunk group SGA RLC RX RLC messages received on the reporting trunk group SGA RLC TX RLC messages sent on the reporting trunk group SGA RSC RX RSC messages received on the reporting trunk group SGA RSC TX RSC messages sent on the reporting trunk group SGA SAM RX SAM messages received on the reporting trunk group SGA SAM TX SAM messages sent on the reporting trunk group SGA SGM RX SGM messages received on the reporting trunk group SGA SGM TX SGM messages sent on the reporting trunk group SGA SUS RX SUS messages received on the reporting trunk group gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter6 Using BTS Measurements Learning the Measurement Types Table 6 29 ISUP ITU China Measurements continued Description Measurement rapid count could mean a potential problem in the system SGA_SUS_TX SUS messages sent on the reporting trunk group SGA_UBA_RX UBA messages received on the reporting trunk group SGA_UBA_TX UBA messages sent on the reporting trunk group SGA_UBL_RX UBL messages received on the reporting trunk group SGA_UBL_TX UBL messages sent on the reporting trunk group SGA_UNEXPECT_MSG_RX Unexpected messages received on the reporting trunk group SGA_UNRECOG_MSG_RX Unrecognized messages received on the reporting trunk group Cisco B
130. alingZMNT Del TGP lt P OOS TRK TGP Y v if TGPZOOS TGW INS i gt del TGP TGP NPIOOSIMNTINS E TRK NP OOS MNT INS lt _ bearer OOS Add TRK TGP lt signaling OOS Y if TGPIZNP gt Del TRK TGP add TRK gt lt TRK OOS Y Y Y y if TRK TGP 2OOS P INS TGP P INS TRK TGP P OOS TGP del TRK TGP if TGPZOOS MNT if T P INS if TGPIZNP TGP INS if TRK TGP OOS all TRK INS TRK TGP INS all TRK OOS init bearer bearer INS bearer OOS signaling signaling INS signaling OOS if TGP OOS Add TGP TGP OOS If TGP MNT TGP MNT if TRK TGP 00S all TRK MNT TRK TGP MNT bearer MNT lt P MNT TGP P MNT TRK TGP gt bearer MNT signaling MNT i A signaling MNT Y Y Del TGP TGW INS gt P_OOS TGP Y TGP NP OOS MNT INS Y if TGP 00S Ne ee if TGPI MNT del TGP TGP OOS Y Y Y all TRK OOS bearer OOS Del E TGP TGP um signaling OOS if TGPIZNP if TRK TRG INS MNT if ee ADD TRk TRK TGP 00S el TRK TRK OOS bearer OOS signaling OOS S Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x u 0L 16000 07 Learning External Resource Dependencies
131. ameter errors on the reporting signaling gateway process SUA UP ACK RX UP Acknowledges received on the reporting signaling gateway process SUA UP TX UPs sent on the reporting signaling gateway process SUA VERSION ERR Version errors on the reporting signaling gateway process gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 0L 16000 07 Chapter 6 Using BTS Measurements Learning the Measurement Types M3UA Protocol Measurements Table 6 21 M3UA Measurements Description Measurement rapid count could mean a potential problem in the system M3UA_ACTIVE_ACK_RX ACTIVE Acknowledges received on the reporting signaling gateway process M3U A_ACTIVE_TX ACTIVEs sent on the reporting signaling gateway process M3U A ASSOC FAIL Association failures on the reporting signaling gateway process M3U A BEAT ACK RX BEAT Acknowledges received on the reporting signaling gateway process M3UA BEAT ACK TX BEAT Acknowledges sent on the reporting signaling gateway process M3UA BEAT RX BEAT Ss received on the reporting signaling gateway process M3UA BEAT TX BEATs sent on the reporting signaling gateway process M3UA DATA BYTES RX Data bytes received on the reporting signaling gateway process M3UA DATA BYTES TX Data bytes sent on the reporting signaling gateway
132. and that the user needs to clean up the export directory before running the command again During additional runs of the export command if the export directory size is more then the threshold size a warning is shown to the user that the space of export directory is insufficient for the export and that the user has to clear the export directory before rerunning the export command Creating Numbering Resource Utilization Forecast NRUF Reports The North American Numbering Plan Association NANPA collects stores and maintains how telephone numbers are used by 19 countries Companies like carriers that hold telephone numbers must report to NANPA twice a year using the NRUF report Go to http www nanpa com for more information and job aids on submitting reports The BTS creates an NRUF report using the Number Block table This table e single table that is the sole reference for NANPA audits e Can be customized e Can be updated from data imported from other tables changes from office code updates or manually e Has the following fields Number Block NPA to NPA NXX XXXX For FCC required NANPA audit compliance the report input is NPANXX In markets outside of NANPA the input can be based on either the combination of the national destination code NDC and the exchange code EC or just the EC Code Holder Y N Block Holder Y N Native Y N gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Relea
133. and the BTS acknowledges it is as a valid midcall action ALERTING PATTERN 1 The subscriber goes on hook with the other party still on hold the BTS provides alerting pattern ringing Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 0L 16000 07 Em AppendixA Feature Tones Tone Frequencies and Cadences Table A 1 Feature Tones continued Feature Tone Condition s That Initiate Tone SCID ACT STUTTER TONE Stutter tone is used once after the subscriber enters the 74 SCID SC2D ACT activation or 75 SC2D activation to begin the process of collecting the information required to provision one of the speed call slots After a speed call slot has been successfully provisioned the subscriber will again receive the stutter tone to signify that the speed call slot was successfully provisioned VMWI STUTTER TONE The subscriber has VMWI and has a message waiting but the serving MGW does not have a visual indicator 1 When more than one condition is listed for a single tone any one of the conditions can cause the tone to be played 2 For more information on the screening list refer to the Cisco BTS 10200 Softswitch System Description 3 MWI message waiting indicator VMWI visual message waiting indicator Tone Frequencies and Cadences Tones are requested by the BTS and delivered to the subscriber or operator by the MGW Some MGWs can be provisioned to play tone cadences differen
134. apter tells you how to start up and shut down the BTS Meeting Power Requirements To meet high availability requirements Do not have common parts in the power feeds to the redundant hardware that could be a common single point of failure e Use uninterruptible power supply UPS for both AC and DC systems It must be designed to support system operation through any possible power interruption Power must have battery backup to maintain service in the event of commercial power failure both power supplies of the redundant pair must be able to do this For AC powered installations have two separate redundant circuits Source AC circuits from separate transformer phases on separate breakers so a single breaker trip does not disable both e For DC powered installations have power from two separate dedicated DC branches redundant and B feeds for each DC powered BTS Starting BTS Hardware The time it takes to complete this procedure varies with system type and database size System types include e EMS Element Management System e BDMS Bulk Data Management System e CA Call Agent e FS Feature Server Step 1 Ensure all power cables connect to the correct ports Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 EN Chapter1 Starting and Shutting Down the BTS HZ Shutting Down BTS Hardware Step2 Plug in Catalyst switch routers Step3 Power on EMS BDMS hosts a
135. ased feature examples are Off Hook Delay Trigger OHD Termination Attempt Triggers TAT 1 and TAT 2 The tool helps to define the interactions and precedence with the other features of Cisco BTS 10200 The service provider can generate his or her own XML file FIM XML according to the schema data provided in the Cisco BTS 10200 Once the generated FIM XML file is installed on the Cisco BTS 10200 the new external application server driven features and their interactions with other Cisco BTS 10200 features comes into effect The advantages of the FIM XML tool are The tool prevents the operator from the possibility of disrupting the external current features when editing the complex FIM XML file The FIM XML tool now provides an easy and efficient way of editing the complex file seamlessly Provides a semantic check on the operator generated FIM XML file In order to specify a common SIP trigger profile an additional XML file needs to be generated This XML file calls the Shared Initial Filter Criteria FC XML file read by Cisco BTS 10200 to determine the SIP trigger profiles SIP trigger profiles are used to determine the address of the application server and populate the different route headers when SIP triggers launch For additional information on the shared iFC file refer to the FIM XML File and Shared iFC File section on page 9 Tool Requirements Each Cisco BTS 10200 release includes an original FIM XML file The offline
136. ast several sample intervals in bytes sec 100 sec CCS based DISK_IO_BYTES_WRITTEN The average value of write bytes during the last several sample intervals in bytes sec 100 sec CCS based DISK IO READ OPERATION The average value of read operation during the last several sample intervals per second 100 sec CCS based DISK IO WRITE OPERATION The average value of write operation during the last several sample intervals per second 100 sec CCS based ENUM Measurements Measurement Description rapid count could mean a potential problem in the system ENUM QUERY LAUNCHED The number of ENUM queries launched by the reporting call agent ENUM QUERY SUCCESSFUL The number of ENUM queries for which the reporting call agent received a successful response ENUM QUERY TIMEOUT The number of ENUM queries for which the reporting call agent timed out gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter6 Using BTS Measurements Learning the Measurement Types W Description rapid count could mean a potential problem in the system ENUM_QUERY_NO_VALID_URI The number of ENUM queries for which the reporting call agent received only malformed URIs Measurement ENUM_QUERY_NO_URI The number of ENUM queries for which the reporting call agent did not receive any URIs The number of ENUM queries for which the reportin
137. atch for C Note 108435 17 is the corresponding 64 bit patch e 108435 17 The SunOS 5 8 64 Bit Shared library patch for C Note 108434 17 is the corresponding 32 bit patch e 111111 04 The SunOS 5 8 usr bin nawk patch Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 EX Chapter2 Managing BTS Users and Commands Using EMS Solaris OS Patches e 108993 38 The SunOS 5 8 LDAP2 client libc libthread and libnsl libraries patch e 109326 16 The SunOS 5 8 libresolv so 2 and in named patch e 110615 13 The SunOS 5 8 sendmail patch Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Ka OL 16000 07 1 CHAPTER Monitoring and Backing Up the BTS Revised February 18 2010 OL 16000 07 Introduction This chapter includes overall BTS maintenance strategies Detecting and Preventing BTS Congestion When congested the BTS automatically does the following Detects internal messaging congestion caused by traffic overload or other extraordinary events Takes preventive action to avoid system failure including shedding of traffic Generates alarms when it detects internal messaging Clears the alarms when congestion abates Places the access control list ACL parameter indicating congestion into release messages sent to the SS7 network when the BTS internal call processing engine is congested Routes emergency messa
138. ate INVOKED feature name MOH gt Inhibit Me Element The Inhibit Me element defines the list of features that inhibit the external feature when the features are in the following states Activated Deactivated Assigned or Invoked Table 4 lists the attributes of the Inhibit Me Element Table 4 Attributes of Inhibit Me Element Attribute Name Required Description Feature Name Yes Name of the feature that inhibits the external feature The state can be either ASSIGNED or INVOKED State Yes The state of the external feature when it inhibits the given feature The FIM XML tool expects the defined element in the External FIM XML file as indicated in the following sections inhibit me feature name CCW state DEACTIVATED gt inhibit me feature name CW state INVOKED gt Response Profile Element When the defined external feature is invoked the system receives different responses or errors depending on what happened during the feature invocation This allows the operator to specify what actions need to be taken when specific errors or responses SIP Responses are received from the Application Servers For example when an external feature is invoked an INVITE is sent by Cisco BTS 10200 to the Application Server and no application server can return an error response such as 401 unauthorised error You can define the action that Cisco BTS 10200 can take using the Response Profile element OL 16000
139. ation Protocol SIP Measurements continued Description rapid count could mean a potential problem in the system SIS_SUBSCRIBE_TX SIP SUBSCRIBE messages the reporting CA or FS sent SIS TI TIMER EXPIRED SIP T1 Timer expirations that occurred on the reporting CA or FS received over the collection interval SIS T2 TIMER REACHED SIP T2 Timer expirations that occurred on the reporting CA or FS received over the collection interval SIS TOTAL INCOM MSG SIP messages the reporting CA or FS attempted to receive SIS TOTAL OUTG MSG ATTMP SIP messages the reporting CA or FS attempted to send SIS TOTAL SUCC INCOM MSG SIP messages the reporting CA or FS successfully received SIS TOTAL SUCC OUTG SIP messages the reporting CA or FS successfully sent SIS UNSUPPORTED RX Unsupported SIP messages the reporting CA or FS received SIS UPDATE RX SIP UPDATE messages the reporting CA or FS received SIS UPDATE TX SIP UPDATE messages the reporting CA or FS sent OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x a Chapter6 Using BTS Measurements Learning the Measurement Types Service Interaction Manager Measurements Table 6 7 Service Interaction Manager Measurements Description Measurement rapid count could mean a potentia
140. ation id sub2 ctx2 mode forced target state maint Forces MAINT state do this before testing equip subscriber termination id 97_8 ipclab cisco com Changes OOS subscriber terminations to UEQP unequip subscriber termination id 97_8 ipclab cisco com Changes INS subscriber terminations and puts them in UEQP subscriber terminations state must be UEQP before you can delete them Viewing test menus diag subscriber termination test TAB diag subscriber termination test RETURN Testing subscriber terminations place subscriber terminations in MAINT state first diag subscriber termination id sub ubr3 1 cisco com test 3 ring duration 10 Note Ring duration values are 0 999 Default 5 Maximum ring time is 30 seconds regardless of whether the duration is set higher than or equal to 31 Tests if MGCP has access to the termination 2 Tests if there is a path to the device ping 3 Tests if the subscriber can be rung 4 Performs tests 1 through 3 If a subscriber termination command fails it can return one of the following generic failure reasons as well as ones specific to the command OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Chapter5 Managing External Resources Subscriber Terminations Table 5 6 Understanding Subscriber Command Responses Command Command Entered Response Possible Conditions sta
141. attempts CALLP MGCP ORIG FAIL originating call attempts that failed CALLP MGCP SIP CALL Successfully completed calls from an MGCP originator to an SIP terminator OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x jg Chapter6 Using BTS Measurements Learning the Measurement Types Table 6 3 Call Processing Measurements continued Description Measurement rapid count could mean a potential problem in the system CALLP MGCP SS7 CALL Successfully completed calls from an MGCP originator to an SS7 terminator CALLP MGCP TERM ATTMP MGCP terminating call attempts CALLP MGCP TERM FAIL MGCP terminating call attempts that failed CALLP MODEM MEDIA SETUP Failed Modem calls These calls fail because of resource or priority limits FAIL CALLP MODEM MEDIA SETUP Successfully completed Modem calls SUCC CALLP NAS ADMIN REBOOT Admin Reboot Reason Code 807 that are received in the DLCX messages CALLP NAS ADMIN RESET Admin Reset Reason Code 806 that are received in the DLCX messages CALLP NAS AUTH FAIL Failed NAS Authentication Requests CALLP NAS AUTH SUCC Successful NAS Authentication Requests CALLP NAS CALLBACK NAS Callback Reason Code 816 that are received in the DLCX messages CALLP NAS CLD UNACC NAS calls that failed on the reporting CA due to the called party number bein
142. cal to the United Kingdom Critical National Infrastructure One of these protocols is H 225 that is part of the H 323 family and is commonly implemented as a component of multimedia applications such as Voice over IP VoIP OUSPG produced a test suite for H 225 and employed it to validate their findings against a number of products from different vendors The test results have been confirmed by testing performed by NISCC and the affected vendors contacted with the test results These vendors product lines cover a great deal of the existing critical information infrastructure worldwide and have therefore been addressed as a priority However the NISCC has subsequently contacted other vendors whose products employ H 323 and provided them with tools with which to test these implementations Authentication Authorization and Accounting Support These extensions represent modifications to the current scheme of user account management on the system It includes support for the following two protocols these protocols are not required to be mutually inclusive Radius Protocol Lightweight Directory Access Protocol LDAP Prior to Release 4 4 user account management for the BTS 10200 used the standard Solaris password management facilities without the use of the Authentication Dial In User Service Network Information Service NIS accounts are stored locally and referenced locally This security feature begins support for a complete AAA mode
143. calls as well POTS_AS_VSC_SUCC Successfully placed call attempts on an Application Server POTS_CFC_REDIRECT_SUCC This increases when BTS uses redirection mechanism to perform CFC No Answer feature POTS_CFNA_REDIRECT_SUCC This increases when BTS uses redirection mechanism to perform CFNA feature POTS_CFR_FORWARD_ATTMP This increases when BTS receives SIP 302 and POTS FS initiates the CFR processing POTS_CFR_FORWARD_ FAIL This increases when BTS receives SIP 302 and POTS FS fails to forward the call to new destination POTS_CFR_FORWARD_SUCC This increases when BTS receives SIP 302 and POTS FS forwards the call to new destination successfully POTS OC DP RECEIVED DPs Detection Points reported by the FS during periods of congestion POTS VM REDIRECT SUCC This increases when BTS uses redirection mechanism to perform VW No Answer feature POTS Miscellaneous FS Measurements Table 6 10 Measurement Miscellaneous POTS Measurements Description rapid count could mean a potential problem in the system POTS BLV ATTMP Busy Line Verification service instance attempts on the reporting FS POTS CTX SFG OVERFLOW Centrex SFG measurements that overflowed during the collection interval on the reporting FS POTS HOTLINE ATTMP Hotline service instance attempts on the reporting FS POTS HOTV ACT SUCC Successful Hotline Variable activation attempts on the rep
144. ceived on the reporting FS TCAP DATA REQ RX Data request messages received on the reporting FS TCAP DELIMITER IND RX Delimiter indication messages received on the reporting FS TCAP DELIMITER REQ RX Delimiter request messages received on the reporting FS OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x ga Chapter6 Using BTS Measurements Learning the Measurement Types Table 6 19 TCAP Measurements continued Description Measurement rapid count could mean a potential problem in the system TCAP DIALOG CONFIRM RX Dialog confirm messages received on the reporting FS TCAP DUP INVOKE ID RX Duplicate invoke ids received on the reporting FS TCAP DUP INVOKE ID TX Duplicate invoke ids sent by the reporting FS TCAP END MSG RX End messages received on the reporting FS TCAP END MSG TX End messages sent by the reporting FS TCAP INCONSIST DIALOG PORT Inconsistent dialog portions received on the reporting FS RX TCAP INCONSIST DIALOG PORT T Inconsistent dialog portions sent by the reporting FS X TCAP INCORRECT COMP Incorrect component encoding errors received on the reporting FS ENCODE RX TCAP INCORRECT COMP PORT R Incorrect component portions received on the reporting FS X TCAP INCORRECT COMP PORT T Incorrect component portions sent by the reporting FS X TCAP INCORRECT PARAM RE RX Incorrect parameters on ret
145. ces chapter OL 16000 07 18 Feb 2010 Revised e Added the Log Archive Facility LAF section on page 3 26 e Added following commands in the chapter Managing External Resources report ager report mgw e Added the following command in the chapter Operating the BTS report subscriber Obtaining Documentation and Submitting a Service Request For information on obtaining documentation submitting a service request and gathering additional information see the monthly What s New in Cisco Product Documentation which also lists all new and revised Cisco technical documentation at http www cisco com en US docs general whatsnew whatsnew html gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Preface Introduction MI Subscribe to the What s New in Cisco Product Documentation as a Really Simple Syndication RSS feed and set content to be delivered directly to your desktop using a reader application The RSS feeds are a free service and Cisco currently supports RSS version 2 0 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 ra Preface Introduction Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x mm OL 16000 07 1 CHAPTER 1 Starting and Shutting Down the BTS Revised February 18 2010 OL 16000 07 Introduction This ch
146. cessful SSH is not aware of the details of the actual authentication method employed by PAM Only the final result is of interest User Security Account Management The BTS 10200 EMS contains an application program known as User Security Management USM This program determines if an account is local or off board Password management facilities are disabled for all accounts on the BTS 10200 when an AAA deployment is configured The AAA deployment transfers the responsibility for these existing facilities to the end user AAA servers These facilities include the following attributes e Password aging warning and expiration e Password reset and automatic account locking e Local account management password and shadow files for new accounts Sun Microsystems Configurations Table 2 4 lists the Solaris 10 architecture specific or hardware specific packages for certain Sun Microsystems configurations Table 2 4 Solaris Architectural or Hardware Specific Optional Package List Package Description Type Status SMEvplr SME platform links SYSTEM SMEvplu SME usr platform links SYSTEM SUNWaudd Audio drivers SYSTEM SUN Wauddx Audio drivers 64 bit SYSTEM SUNWced Sun GigaSwift Ethernet Adapter 32 bit driver SYSTEM SUNWceedx Sun GigaSwift Ethernet Adapter 64 bit driver SYSTEM SUNWcg6 GX cg6 device driver SYSTEM SUNWcg6x GX cg6 device driver 64 bit SYSTEM SUNWesd Core Solaris devices
147. coming REGISTER messages rejected due to an overload SIA OC RX OPTIONS REJECT Incoming OPTIONS requests rejected due to an overload SIA OC SUBSCRIBE REJECT Incoming SUBSCRIBE messages rejected due to an overload SIA OC UNSOL NOTIFY SUPP Incoming unsolicited notification requests suppressed without sending to the endpoints due to an overload SIA OUTG CALL ABDN Outgoing calls abandoned at the reporting CA SIA OUTG CALL NOT ANS Outgoing calls not answered by Called party at reporting CA SIA OUTG END USR BUSY Outgoing calls not completed because the end user is busy SIA OUTG FAIL Failed outgoing SIP calls SIA OUTG INIT Outgoing SIP call initializations SIA_OUTG_SUCC Successful outgoing SIP calls SIA REFER TO TRUNK ATTENDED R Calls that receive Refer which replaces the call ID attended transfer with X Refer to to domains that are BTS trunks The SIA REFER TO TRUNK RX measurement is incremented as well as this measurement SIA REFER TO TRUNK RX Tracks Refer with Refer to via domains defined as BTS trunks SIA REFER TO UNKNOWN DOMAIN Tracks Refer with Refer to via domains neither a BTS service domain nor RX a trunk SIA REFRESHES TX SIP message refreshes that occurred SIA SECURE FQDN VIOLATION REQ Times that a SIP request fails the validation for a secure SIP endpoint SIA SECURE FQDN VIOLATION RESP Times that a SIP response fails the validation for a secure SIP endpoint
148. ction interval POTS_AR_2LEVEL_ACC_CODE_ATT Automatic Callback service activation attempts on the reporting FS MP POTS AR 2LEVEL ACT CODE ATT Times the activation code 69 is dialed for the two level Automatic Recall MP activation procedure on the reporting FS POTS_AR_ACT_ATTMP Automatic Recall service activation attempts on the reporting FS POTS_AR_DEACT_ATTMP Automatic Recall service activation attempts deactivated by the requesting subscriber on the reporting FS POTS_AR_DEACT_BY_SYSTEM Automatic Recall service activation attempts deactivated by the system on the reporting FS Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 1 Chapter6 Using BTS Measurements Learning the Measurement Types W Table 6 14 POTS Automatic Callback Recall and Call Return Measurements continued Description Measurement rapid count could mean a potential problem in the system POTS_AR_DELAYED_PROC Automatic Recall service activation attempts that resulted in delayed connection on the reporting FS POTS_AR_IMMEDIATE_PROC Automatic Recall service activation attempts that resulted in immediate connection on the reporting FS POTS_AR_INTERLATA_ATTMP Automatic Recall service activation attempts performed on an interlata basis on the reporting FS POTS AR OVERFLOW Automatic Recall service activation attempts resulting in an overflow on the reporting FS C
149. ctory Make the files with oracle orainst ownership Step3 Login to the secondary EMS Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter 3 Monitoring and Backing Up the BTS Step 4 Step 5 Exporting Provisioned Data su oracle cd opt orahome ssh sftp root priems sftp gt cd opt orahome ssh sftp gt get id_rsa sftp quit Is 1 opt orahome ssh id rsa IW 1 oracleorainst1675 Mar 10 15 42 id rsa rW r r oracleorainst397 Mar 10 15 42 id rsa pub Now both primary and secondary EMSs have the same id rsa and id rsa pub files in opt orahome ssh directory Create an oracle user and opt backup directory on the remote SFTP server a Login to remote SFTP server as root b Create a user oracle with group orainst and home directory opt orahome c Create a repository directory opt backup mkdir p opt orahome groupadd orainst useradd g orainst d opt orahome s bin ksh oracle chown oracle orainst opt orahome passwd oracle New Password Enter password Re enter new Password lt Re enter password gt mkdir p opt backup chown oracle orainst opt backup su oracle mkdir p opt orahome ssh chmod 700 opt orahome ssh chown oracle orainst opt orahome ssh Sftp the id_rsa and id rsa pub files generated in Step 1 to remote SFTP server opt orahome ssh directory Make the file owned by o
150. d Commands Using EMS Solaris OS Patches W e SUNW tnfd Utilities needed by developers using TNF facilities e SUNWtnfx tThe 64 bit utilities needed to enable probe points in the kernel and in applications that can generate TNF records in a trace file XML Libraries The Sun VTS software requires the use of the XML libraries on the BTS 10200 These are in the supplemental part of the Solaris distribution with the VTS packages These XML libraries and tools for 32 and 64 bit usage are listed as follows SUNWxmIS e SUNWIxml e SUNWIxmlx Device GLM Patch The 109885 16 patch corrects several open bug reports on the SCSI device driver GLM in the Solaris OS Security CE Patch The 111883 24 patch corrects Sun GigaSwift Ethernet 1 0 driver Security Bad Trap Patch The 117000 05 patch is a new generic kernel patch that cumulates many kernel level bug fixes into a single patch This supersedes the older generic patch 108528 29 Java SDK Patches The upgraded version of Java requires some additional patches to the kernel and system libraries to support the required functionality The patches are listed below These are the relevant patches from the recommended cluster of patches as produced by Sun Microsystems e 109147 30 The SunOS 5 8 linker patch e 111308 05 The SunOS 5 8 usr lib libmtmalloc so 1 patch e 112438 03 The SunOS 5 8 kernel drv random patch e 108434 17 The SunOS 5 8 32 Bit Shared library p
151. d by the reporting FS AINSVC EXT LNP QUERY SUCC LNP translation queries that resulted in a successful external query to a network database attempted on the reporting FS AINSVC LNP CALLS WITH CAUSE 26 Calls ending in an ISUP REL with cause code of 26 reported by the FS AINSVC LNP DATA INCONSISTENT Calls ending in an unallocated vacant number indication when the CMS s own LRN has been detected after an LNP query in the donor switch or in another switch as indicated by the Ported Number Translation indicator in the FCI parameter with no Ported Number GAP This case does not apply to DNs marked as LNP Reserved AINSVC LNP QUERY WITH LRN LNP query responses containing an LRN not the dialed number reported by the FS AINSVC LNP UNALLOC NUM CALL Calls ending in an unallocated vacant number indication in the donor switch or another switch as indicated by the Ported Number Translation indicator in the FCI parameter with no Ported Number GAP OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x jg Chapter6 Using BTS Measurements Learning the Measurement Types Table 6 17 Measurement AIN Services Measurements continued Description rapid count could mean a potential problem in the system AINSVC LOC 8XX ANI BLOCK 8XX translation queries blocked due to ANI screening processed locally on the reporting FS AINSVC L
152. d message errors on the reporting SCTP association IUA UNEXPECT PARAM ERR Unexpected parameter errors on the reporting SCTP association IUA UP ACK RX ASP UP ACK messages received on the reporting SCTP association IUA UP TX ASP UP messages transmitted on the reporting SCTP association IUA VERSION ERR Invalid version errors on the reporting SCTP association OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x ga Chapter6 Using BTS Measurements Learning the Measurement Types ISUP Measurements Table 6 24 ISUP Protocol Measurements ISUP_ABNORMAL_REL_RX Release messages received with a cause other than NORMAL on the reporting trunk group ISUP ABNORMAL REL TX Release messages sent with a cause other than NORMAL on the reporting trunk group ISUP ACM RX Address Complete messages received on the reporting trunk group ISUP ACM TX Address Complete messages sent on the reporting trunk group ISUP ANM RX Answer messages received on the reporting trunk group ISUP ANM TX Answer messages sent on the reporting trunk group ISUP ARR RX Automatic Re Route messages received on the reporting trunk group ISUP ARR TX Automatic Re Route messages sent on the reporting trunk group ISUP BLA RX Blocking Acknowledge messages received on the reporting trunk group ISUP BLA TX Blocking Acknowledge m
153. dpoint is not ready endpoint does not commands have enough resources available a protocol error was detected the command contained an unrecognized extension the endpoint is restarting e Invalid conn identifier invalid call ID e Unsupported mode or invalid mode unsupported or unknown package Endpoint does not have a digit map endpoint redirected to another Call Agent endpoint malfunctioning endpoint taken out of service e No such event or signal e Unknown action or illegal combination of actions Internal consistency in local connection options unknown extensions in local connection options unsupported values on local connection options Insufficient bandwidth Missing remote connection descriptor Incompatible protocol version Internal hardware failure CAS signaling protocol error Failure of a group of trunks Response too big Loss of lower connectivity e No fault reason available Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 Chapter5 Managing External Resources Hs Managing Trunk Groups and Trunks Table 5 4 Understanding Trunk Group and Trunk Generic Command Responses continued Command Command Entered Response Possible Conditions Trunk Failure e NON FAULTY Not blocked available for service commands e MAINT OOS Trunk termination is manually controlled OOS e MAINT BUS Y Trunk termination i
154. e Release 6 0 x The media gateway is down unreachable in a faulty state transitioning to another state The transaction could not be executed because the endpoint is unknown the endpoint is not ready the endpoint does not have enough resources available the endpoint is restarting the command contained an unrecognized extension the gateway is not equipped to detect one of the requested events the gateway is not equipped to generate one of the requested signals the gateway cannot send the specified announcement Invalid conn identifier invalid call ID Unsupported mode or invalid mode unsupported or unknown package Endpoint does not have a digit map endpoint redirected to another Call Agent endpoint malfunctioning endpoint taken out of service No such event or signal Unknown action or illegal combination of actions Internal consistency in local connection options unknown extensions in local connection options unsupported values on local connection options Insufficient bandwidth Missing remote connection descriptor Incompatible protocol version Response too big Loss of lower connectivity No fault reason available OL 16000 07 Chapter5 Managing External Resources Managing Gateways Managing Gateways Table 5 7 Managing Gateways Task Sample Command Viewing H 323 gateways status h323 gw id CHINA 1 Possible RAS states e CCH323 RAS STATE NONE operational state
155. e associated with the dialed extension is not being rung Note that being rung should not include being given call waiting treatment The call has been answered picked up or abandoned The requesting line is not allowed to pick up the particular call because of being assigned the fully restricted terminating or the denied termination feature gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Appendix A Feature Tones Tones per Feature Table A 1 Feature Tones continued Feature Tone Condition s That Initiate Tone DPU STUTTER TONE The subscriber has dialed DPU access code and DPU access has been granted REORDER TONE Reorder tone is returned to the subscriber who initiated a DPU request when any of the following occurs e The dialed extension is not assigned in the business group dialing plan e The line associated with the dialed extension is not assigned the DPU feature e The line associated with the dialed extension is neither being rung nor involved in a stable two way call Note that being rung should not include being given call waiting treatment Note also that DPU should not allow a subscriber to barge in on the controller of a multiway connection that is a call waiting configuration a call hold configuration or a conference call e The call is abandoned by the caller before the DPU request is recognized or has been picked up by a
156. e drivers for I2C devices Root 32 bit SYSTEM SUNWi2cx device drivers for I2C devices Root 64 bit SYSTEM SUNWidecr IDE device drivers SYSTEM SUNWidecx IDE device drivers Root 64bit SYSTEM SUNWider IDE device driver Root SYSTEM SUNWkmp2r 5 2 Keyboard and Mouse device drivers SYSTEM 32 bit SUNWkmp2x 5 2 Keyboard and Mouse device drivers Root SYSTEM 64 bit SUNWmdr Solstice DiskSuite drivers SYSTEM Required by the BTS 10200 SUNWmdx Solstice DiskSuite drivers 64 bit SYSTEM Required by the BTS 10200 SUNWmdi Sun Multipath I O drivers SYSTEM SUNWmdix Sun Multipath I O drivers 64 bit SYSTEM SUNWpd PCI drivers SYSTEM OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x a Chapter 2 Managing BTS Users and Commands Using EMS Solaris OS Patches Solaris OS Patches Table 2 4 Solaris Architectural or Hardware Specific Optional Package List continued Package Description Type Status SUNWpdx PCI drivers 64 bit SYSTEM SUNWpiclh PICL Header files SYSTEM SUNWpiclr PICL Framework Root SYSTEM SUNWpiclu PICL libraries and Plugin modules Usr SYSTEM SUNWpiclx PICL libraries 64 bit SYSTEM SUNWafed Sun Quad FastEthernet Adapter driver SYSTEM SUNWoafedx Sun Quad FastEthernet Adapter driver 64 bit SYSTEM SUNWalc Qlogic ISP 2200 2202 Fiber Chann
157. e normally equal The greater the difference between the two the more likely there is a problem For example successful incoming messages should be nearly equal to incoming messages Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 HN Chapter6 Using BTS Measurements Learning the Measurement Types SIP TOTAL INCOMING MSG and SIP TOTAL SUCCESS INCOMING MSG Table 6 1 Using Measurements Task Sample Command Viewing measurement types show measurement prov type lt type gt Enabling measurements change measurement prov type lt type gt enable lt yes gt time interval lt time interval gt Disabling measurements change measurement prov type lt type gt enable lt no gt time interval lt time interval gt Changing measurement intervals change measurement prov type lt type gt enable lt yes gt time interval lt 5 gt Viewing measurement summaries report measurement isdn summary start time lt start time gt end time lt end time gt call agent id lt CA ID gt Note Results may take a few minutes to display Reporting historical measurements report measurement sim summary start time 2003 03 27 10 00 00 end time 2003 03 27 12 00 00 call agent id CA146 output sim report output type csv Create reports as either CSV or XML files Then you can view or transfer them using FTP SFTP Note Results may take a few minutes to display Viewi
158. e reporting EMS BILLING_TOTAL_POLICE CDBs of type police created by the reporting EMS BILLING_TOTAL_PREMIUM CDBs of type premium i e 900 calls created by the reporting EMS BILLING_TOTAL_RAILWAYS CDBs of type Railways created by the reporting EMS BILLING_TOTAL_RELAY CDBs of type relay created by the reporting EMS BILLING_TOTAL_REPAIR CDBs of type repair created by the reporting EMS BILLING_TOTAL_SPEED_DIAL CDBs of type speed dial created by the reporting EMS BILLING_TOTAL_SVC_CODE CDBs of type Service Code created by the reporting EMS BILLING_TOTAL_TANDEM CDBs of type tandem created by the reporting EMS BILLING_TOTAL_TEST CDBs of type test call created by the reporting EMS this includes all subtypes of test calls performed by the CA BILLING_TOTAL_TEST Calls of the network loopback test type based on the CALL TYPE field in the destination table BILLING_TOTAL_TIME CDBs of type time created by the reporting EMS BILLING_TOTAL_TOLL CDBs of type toll created by the reporting EMS BILLING_TOTAL_TOLL_FREE CDBs of type toll free created by the reporting EMS BILLING_TOTAL_TRAFFIC CDBs of type traffic created by the reporting EMS BILLING_TOTAL_TW CDBs of type time and weather created by the reporting EMS BILLING_TOTAL_UAN CDBs of type Universal Access Number created by the reporting EMS BILLING_TOTAL_VACANT
159. e reporting signaling gateway process M3UA STREAM ID ERR Stream id errors on the reporting signaling gateway process M3UA UNEXPECT MSG ERR Unexpected message errors on the reporting signaling gateway process M3UA UNEXPECT PARAM ERR Unexpected parameter errors on the reporting signaling gateway process M3UA UP ACK RX UP Acknowledges received on the reporting signaling gateway process M3UA UP TX UPs sent on the reporting signaling gateway process M3UA VERSION ERR Version errors on the reporting signaling gateway process Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter6 Using BTS Measurements Learning the Measurement Types W SCTP Measurements Table 6 22 SCTP Measurements Description Measurement rapid count could mean a potential problem in the system SCTP_ASSOC_COMM_LOST Times the SCTP association communication was lost on the reporting sctp association SCTP_CHUCK_TOO_LARGE_ERR Data chunks received too big on the reporting sctp association SCTP_CHUNK_ORDER_ERR Ordered chunks in error on the reporting sctp association SCTP_CHUNK_TOO_SMALL_ERR Data chunks received too small on the reporting sctp association SCTP_CONTROL_CHUNK_RX Control chunks received on the reporting sctp association SCTP CONTROL CHUNK TX Control chunks sent on the reporting sctp association SCTP COOKIE IN SHUTDOWN ERR RX Times an SCTP peer reported that is received
160. e will bring the Cisco BTS 10200 down on one side with temporary loss of redundancy Do not start this procedure unless you have authorization from your supervisor If you have questions contact Cisco Technical Assistance Center TAC Caution A Perform this procedure on one UNIX host at a time Caution Prerequisites This procedure should be executed by a person very familiar with the operation and administration of the Cisco BTS 10200 and 29xx switches as well as the network and cabling of the Cisco BTS 10200 1 The Cisco BTS 10200 Softswitch Release 6 0 1 must already be installed 2 The BTS 10200 UNIX host must have network interfaces capable of running at GigE speed 1000 Mbps Provisioning the GigE Interface Step 1 Step 2 Step 3 Step 4 For each host in Cisco BTS 10200 perform the following steps Ensure that the targeted Cisco BTS 10200 applications are operating in standby mode These applications include the Call Agent CA the Feature Server for POTS Tandem and Centrex services FSPTC the Feature Server for AIN services FSAIN the Element Management System EMS and the Bulk Data Management System BDMS If necessary perform a switchover to ensure this is the case Use the platform stop all command to stop the targeted Cisco BTS 10200 applications running on the UNIX host Identify and note the Ethernet ports on the 29xx switches that connect to the Cisco BTS 10200 UNIX host
161. easurements Table 6 23 IUA Measurements continued Measurement Learning the Measurement Types Description IUA MSG OTHER ERR Other message errors on the reporting SCTP association IUA MSG TYPE ERR Unsupported message type errors on the reporting SCTP association IUA NO MEMORY ERR No memory for message errors on the reporting SCTP association IUA NOTIFY RX NOTIFY messages received on the reporting SCTP association IUA PARAM FIELD ERR Parameter field errors on the reporting SCTP association IUA PARAM VALUE ERR Parameter value errors on the reporting SCTP association IUA PROTOCOL ERR Protocol errors on the reporting SCTP association IUA REL CFM RX RELEASE CONFIRM messages received on the reporting SCTP association IUA REL IND RX RELEASE INDICATION messages received on the reporting SCTP association IUA REL REQ TX RELEASE REQUEST messages transmitted on the reporting SCTP association IUA SCTP ASSOC ID The id of the sctp association with which the measurement measurement block is associated This is not an incremental measurement IUA SCTP TX FAIL SCTP send failures on message processing errors on the reporting SCTP association IUA STREAM ID ERR Invalid stream id errors on the reporting SCTP association IUA TEI SAPI ERR Invalid TEI or SAPI errors on the reporting SCTP association IUA UNEXPECT MSG ERR Unexpecte
162. eceived a request to perform a Toll Free query from the QVT tool and completed it successfully PCT Tools Measurements Table 6 44 Measurement PCT Tools Measurements Description rapid count could mean a potential problem in the system TOOLS_LIDB_QUERY_ATTMP Times the reporting FS received a request to perform an LIDB query from the QVT tool TOOLS_LIDB_QUERY_SUCC Times the reporting FS received a request to perform an LIDB query from the QVT tool and completed it successfully OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x gy Chapter6 Using BTS Measurements BE Learning the Measurement Types CPU Usage Measurements Table 6 45 CPU Usage Measurements Description Measurement rapid count could mean a potential problem in the system CPU USAGE CPU ID The id of CPU CPU USAGE IDLE The percent of CPU in idle in the last sample interval 100 sec CCS based CPU USAGE USER The percent of CPU in idle in the last sample interval 100 sec CCS based CPU USAGE SYSTEM The percent of CPU used by system in the last sample interval 100 sec CCS based CPU USAGE IOWAIT The percent of CPU used by iowait in the last sample interval 100 sec CCS based Memory Usage Measurements Table 6 46 Measurement Memory Usage Measurements Description rapid count could mean a potential problem in the system TOTAL
163. eceived in the DLCX messages CALLP NAS SERVICE UNAVAIL Service Unavailable Reason Code 815 that are received in the DLCX messages CALLP NAS SESSION TIMEOUT Session Timeout Reason Code 805 that are received in the DLCX messages CALLP NAS USER ERROR User Error Reason Code 817 that are received in the DLCX messages CALLP NAS USER REQUEST User Requests Reason Code 801 that are received in the DLCX messages CALLP NCT TEST SUCC Successful Network Continuity Tests completed Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Em OL 16000 07 1 Chapter6 Using BTS Measurements Table 6 3 Measurement Learning the Measurement Types Call Processing Measurements continued Description rapid count could mean a potential problem in the system CALLP_OHD_DIALTONE_TIMEO UT Times the off hook delay trigger timed out CALLP_OLM _ ACCEPT Calls accepted by OLM CALLP ACCEPT MCLO Calls accepted by OLM at MCLO CALLP _ ACCEPT MCLI Calls accepted by OLM at MCLI CALLP ACCEPT MCI2 Calls accepted by OLM at MCL2 CALLP ACCEPT MCL3 Calls accepted by OLM at MCL3 CALLP _ MCL1 COUNT occurrences CALLP MCL2 COUNT MCL2 occurrences CALLP _ MCL3 COUNT MCL3 occurrences CALLP MCL4 COUNT MCLA occurrences CALLP_OLM _ REJECT
164. ective Call Acceptance attempts made by subscribers rejected due to a lack of available resources on the reporting FS POTS SCA SUCC Selective Call Acceptance service instance attempts resulting in successful acceptance of the call on the reporting FS POTS SCF ATTMP Selective Call Forwarding service instance attempts on the reporting FS POTS SCF REJECT NO RSRC Selective Call Forwarding attempts rejected due to a lack of available resources on the reporting FS POTS SCF SUCC Selective Call Forwarding attempts successful on the reporting FS POTS SCR ATTMP Selective Call Rejection service instance attempts on the reporting FS POTS SCR REJECT NO RSRC Selective Call Rejection attempts made by subscribers rejected due to a lack of available resources on the reporting FS POTS SCR SUCC Selective Call Rejection service instance attempts resulting in successful rejections of the call on the reporting FS POTS Customer Originated Trace FS Measurements Table 6 13 POTS Customer Originated Trace Measurements Description Measurement rapid count could mean a potential problem in the system POTS COT ABAND Caller Originated Trace service activation abandonments that occurred on the reporting FS POTS COT ACCESS Times the Caller Originated Trace star code was dialed by the subscriber feature accesses and activations POTS COT ACT Same as POTS COT ACCESS in this release When 2 level COT the digit 1 d
165. ed Newly provisioned subscriber terminations are UEQP Place a subscriber termination in UEQP before deleting it e ADMIN INS In service e ADMIN OOS Out of service e ADMIN MAINT Maintenance Mode e ADMIN OOS PENDING Transitioning to out of service e ADMIN MAINT PENDING Transitioning to Maintenance Mode Checking subscriber status in detail status subscriber termination id ubr235 oper state FA ISDN Administrative and Operational Maintenance States for a Trunking Gateway For more information use one of the following for oper state e FA Faulty e NF Not faulty IDLE Termination idle e ACTIVE Termination active DOWN Termination down e TERM FA Termination fault TEMP DOWN Termination temporarily down e UNREACH Termination unreachable INT MAINT Termination internal maintenance e UEQP Termination unequipped e ALL AII states same as executing command without oper state token gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter 5 Managing External Resources Managing Subscriber Terminations Table 5 5 Managing Subscriber Terminations continued Task Sample Command Changing subscriber termination states control subscriber termination id c3810_167 mode forced tar get state INS Possible states e NS In service e OOS Onut of service e MNT Maintenance mode control subscriber termin
166. ed on the new number Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 EH Chapter4 Operatingthe BTS BP Viewing Calls Viewing Calls These tasks allows you to view information related to call forwarding features If A calls B and the call is forwarded to C e Querying A shows A is connected to C and provide C s information e Querying C shows C is connected to A and provide A s information e Querying B shows is calling C and the call is forwarded through B e Even when the call is forwarded through B B can originate another call B can also forward multiple calls When viewing Three Way Call and Call Waiting calls remember the output shows both calls Table 4 2 Viewing Calls Task Sample Command Viewing active calls query call trace subscriberDN FQDN NPA NXX aaln Q Viewing call trace report call trace summary summaries started when subscriber Note The report appears on the screen andit does not generate in HTML presses 57 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Em OL 16000 07 1 Chapter 4 Operating the BTS Using Status and Control Commands Using Status and Control Commands Table 4 3 Using Status and Control Commands Task Sample Command Viewing BTS system status status system Viewing component states status element manager id EM01 Possible states Tip
167. eived ISDN CONNECT ACK TX ISDN CONNECT ACK messages sent from the reporting CA ISDN CONNECT ISDN CONNECT messages received ISDN CONNECT TX ISDN CONNECT messages sent from the reporting CA ISDN DISCONNECT RX ISDN DISCONNECT messages received ISDN DISCONNECT TX ISDN DISCONNECT messages sent from the reporting CA ISDN FACILITY RX ISDN FACILITY messages received ISDN FACILITY TX ISDN FACILITY messages sent from the reporting CA ISDN INFORMATION RX ISDN INFORMATION messages received ISDN INFORMATION TX ISDN INFORMATION messages sent from the reporting CA ISDN NOTIFY RX ISDN NOTIFY messages received ISDN NOTIFY TX ISDN NOTIFY messages sent from the reporting CA ISDN OC SETUP REJECTED ISDN calls rejected due to system overload ISDN PROGRESS RX ISDN PROGRESS messages received ISDN PROGRESS TX ISDN PROGRESS messages sent from the reporting CA ISDN RELEASE COMPLETE RX ISDN RELEASE COMPLETE messages received ISDN RELEASE COMPLETE TX ISDN RELEASE COMPLETE messages sent from the reporting CA ISDN RELEASE RX ISDN RELEASE messages received ISDN RELEASE TX ISDN RELEASE messages sent from the reporting CA ISDN RESTART ACK RX ISDN RESTART ACK messages received ISDN RESTART ACK TX ISDN RESTART ACK messages sent from the reporting CA ISDN RESTART ISDN RESTART messages received ISDN RESTART TX ISDN RESTART messages sent from the reporting CA ISDN RESUME ACK RX ISDN Resume Acknow
168. el device SYSTEM driver SUNWalcx Qlogic ISP 2200 2202 Fiber Channel device SYSTEM driver 64 bit SUNWSses SCSI Enclosure Services device driver SYSTEM SUNWSsesx SCSI Enclosure Services device driver 64 bit SYSTEM SUNWSsior SuperlO 307 plug n play device drivers Root SYSTEM SUNWsiox SuperlO 307 plug n play device drivers Root SYSTEM 64 bit SUNWssad SPARCstorage Array drivers SYSTEM SUNWssadx SPARCstorage Array drivers 64 bit SYSTEM SUNWssaop Administration Utilities and Firmware for SYSTEM SPARCStorage Array SUNWuaud USB Audio drivers SYSTEM SUNWuaudx USB Audio drivers 64 bit SYSTEM SUNWusb USB device drivers SYSTEM SUNWusbx USB device drivers 64 bit SYSTEM SUNWxwdv X Windows System Window drivers SYSTEM SUNWxwdvx X Windows System Window drivers 64 bit SYSTEM This chapter describes the BTS 10200 Solaris OS patches Trace Normal Forms TNF Support The TNF package provides the Solaris tool suite with enhanced debugging capabilities of applications as they execute in the target environment TNF supports program execution traces at both the user and kernel level The package includes the following e SUNWtnfc tutilities needed to enable probe points in the kernel and in applications that can generate TNF records in a trace file Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 0L 16000 07 Chapter2 Managing BTS Users an
169. en to disk but not sent to any RKS BILLING EM RETRANS Event messages transmitted to an alternate RKS due to a lack of response from a previously tried RKS excluding retries The measurement is incremented when an event message is first sent to an alternate RKS Any retries that occur at the RADIUS stack level as provisioned in the radius profile table will not be included in this count Dynamic QoS Measurements Table 6 36 Dynamic QoS Measurements Description Measurement rapid count could mean a potential problem in the system DQOS CONFIG INFO ATT MP Configuration Info message attempts from the reporting CMS to the specified CMTS DQOS CONFIG INFO SU CC Configuration Acknowledgement messages received by the reporting CMS from the specified CMTS DQOS CONFIG UPDATE Configuration Update messages received by the reporting CMS from the specified CMTS DQOS GATE OPEN RX DQOS Gate Open messages received by the reporting BTS DQOS GATE CLOSE RX DQOS Gate Closed messages received by the reporting BTS DQOS GATE DELETE TX DQOS Gate Delete messages sent from the reporting BTS DQOS GATE DELETE AC K RX DQOS Gate Delete Ack messages received by the reporting BTS DQOS GATE DELETE ER R RX DQOS Gate Delete Err messages received by the reporting BTS DQOS GATE SET TX DQOS Gate Set messages sent from the reporting BTS DQOS GATE SET ACK X DQOS Gate Se
170. ent messages received MGCP CRCX NACK RX MGCP CRCX non acknowledgement messages received MGCP CRCX TX MGCP CRCX messages sent MGCP DECODE ERROR MGCP messages received that failed decoding MGCP DLCX ACK RX MGCP DLCX acknowledgement messages received MGCP DLCX NACK RX MGCP DLCX non acknowledgement messages received MGCP DLCX RX MGCP DLCX messages received from gateways MGCP DLCX TX MGCP DLCX messages sent MGCP ENCODE ERROR MGCP messages to be sent that failed encoding MGCP MDCX ACK RX MGCP MDCX acknowledgement messages received MGCP MDCX NACK RX MGCP MDCX non acknowledgement messages received MGCP MDCX TX MGCP MDCX messages sent MGCP NTFY RX MGCP NTFY messages received from gateways MGCP OC CALL REJECTED MGCP calls rejected due to system overload MGCP RQNT ACK RX MGCP RQNT acknowledgement messages received MGCP RQNT NACK RX MGCP RQNT non acknowledgement messages received MGCP RQNT TX MGCP RQNT messages sent MGCP RSIP ACK TX MGCP RSIP acknowledgement messages sent MGCP RSIP RX MGCP RSIP messages received from gateways MGCP SEND FAILED MGCP messages sent from the reporting CA that failed while being sent to the target gateway MGCP UNREACHABLE MGCP messages sent from the reporting CA that failed due to the target gateway being unreachable gi Cisco BTS 10200 Softswi
171. eporting trunk group ISUP_CRM_RX Circuit Reservation messages received on the reporting trunk group ISUP_CRM_TX Circuit Reservation messages sent on the reporting trunk group ISUP_CVR_RX Circuit Validation Response messages received on the reporting trunk group ISUP_CVR_TX Circuit Validation Response messages sent on the reporting trunk group ISUP_CVT_RX Circuit Validation Test messages received on the reporting trunk group ISUP_CVT_TX Circuit Validation Test messages sent on the reporting trunk group ISUP EXM RX Exit messages received on the reporting trunk group ISUP EXM TX Exit messages sent on the reporting trunk group ISUP FAA RX Facility Accepted messages received on the reporting trunk group ISUP FAA TX Facility Accepted messages sent on the reporting trunk group ISUP FAC RX Facility messages received on the reporting trunk group ISUP FAC TX Facility messages sent on the reporting trunk group ISUP FAR RX Facility Request messages received on the reporting trunk group ISUP FAR TX Facility Request messages sent on the reporting trunk group ISUP FOT RX Forward Transfer messages received on the reporting trunk group ISUP FOT TX Forward Transfer messages sent on the reporting trunk group ISUP FRJ RX Facility Reject messages received on the reporting trunk group ISUP FRJ TX Facility Reject messages sent on the reporting trunk group ISUP FWT RX Forward Transfer messages received on the reporting trunk group ISUP FWT
172. eroo led long distance specified subscriber or account In this i OLET NE blocking command the subscriber ID field or the new settings by subscriber or ACCOUNT ID field determines the subscriber This command keys on the use of account id the NOD as the means for restricting subscriber activity Viewing DA This command returns the cos restrict show sub da block blocking by subscriber or information a specified subscriber or account In this command the subscriber id field or the sub id foo 123 account id ABC123456789 account id new account id field determines the subscriber This command keys on the use of the NOD as the means for restricting subscriber activity Viewing OA This command returns the Operator show sub oper block blocking by subscriber or account id assistance blocking information for a specified subscriber or account In this command the subscriber ID field or the new ACCOUNT ID field determines the subscriber One row of data exists for each actual BTS 10200 subscribers sub id foo 123 account id ABC123456789 Viewing call hunt groups by subscriber or This command returns the list of one or more hunt groups associated with a specified subscriber In this command the subscriber Id show hg dn listdn 4692550529 sub id foo 123 account id ABC123456789 account id field or the new account id field determines the subscriber Each row of data represents a hunt group membership V
173. ers like TV Caller ID Network Address Book However the current FIM XML format can be time consuming as the service provider or operator needs to configure and define large number of parameters The configurable FIM XML feature introduces a new external configurable FIM XML file which is more efficient because it defines the interactions between the IMS Service Control Interface ISC and Feature Control Protocol FCP features The Cisco BTS 10200 Feature Server manages the ISC and FCP feature interactions based on the rules in this FIM XML file The Cisco BTS 10200 Softswitch Plain Old Telephone Service POTS Feature Server uses the configurable FIM XML file to manage the ISC and FCP features using the parameters defined in the configurable FIM XML file You can produce the new FIM XML file using the old FIM XML file and schema data External FIM XML file allows you to do the following e Add a new external feature name e Specify the list of features inhibited by an external feature OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x gl AppendixB FIM XML Too Requirements e Specify the precedence order for the external features Define the list of features that inhibit the external feature Define error response operations Advantages of the FIM XML Tool The FIM XML tool enables the service provider or operator to specify the SIP trigger based features The SIP trigger b
174. es to display Viewing the report of all executed 1 In a web browser enter http server name commands 2 Click Reports 3 Click history html Viewing a security summary report security summary start time 2002 09 26 00 00 00 end time 2002 09 27 00 00 00 source all Note Results may take a few minutes to display Viewing security summary reports In a web browser enter https ems ip addr gt This chapter details the behaviors and attributes of the various security packages in the BTS 10200 The sources for the items are derived from many dynamic sources Included in these sources are security bulletins from third party vendors to the BTS 10200 as well as security agencies and open source organizations OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x a Chapter2 Managing BTS Users and Commands Using EMS B Adapter and User Security Security is an important part of the BTS 10200 The BTS 10200 has interfaces to customer premise equipment CPE as well as northbound Operations Support System OSS interfaces of these interfaces are subject to attacks In addition users who are allowed onto the BTS 10200 can also find ways to exploit applications that can lead to service affecting situations Therefore many precautions are taken to ensure the solidity of the BTS 10200 defenses while avoiding a system that is difficult to manage Figure 2 1 BTS 10200 Acce
175. essages sent on the reporting trunk group ISUP BLO RX Blocking messages received on the reporting trunk group ISUP BLO TX Blocking messages sent on the reporting trunk group ISUP CCL RX Calling Party Clear messages received on the reporting trunk group ISUP CCL TX Calling Party Clear messages sent on the reporting trunk group ISUP CCR RX Continuity Check Request messages received on the reporting trunk group ISUP CCR TX Continuity Check Request messages sent on the reporting trunk group ISUP RX Confusion messages received on the reporting trunk group ISUP CEN TX Confusion messages sent on the reporting trunk group ISUP CGB RX Circuit Group Blocking messages received on the reporting trunk group ISUP CGB TX Circuit Group Blocking messages sent on the reporting trunk group ISUP CGBA RX Circuit Group Blocking Acknowledgement messages received on the reporting trunk group ISUP CGBA TX Circuit Group Blocking Acknowledgement messages sent on the reporting trunk group ISUP CGU RX Circuit Group Unblocking messages received on the reporting trunk group ISUP CGU TX Circuit Group Unblocking messages sent on the reporting trunk group ISUP CGUA RX Circuit Group Unblocking Acknowledgement messages received on the reporting trunk group ISUP CGUA TX Circuit Group Unblocking Acknowledgement messages sent on the reporting trunk group ISUP CON RX Connect messages received on the reporting t
176. estination out of order announcement ANM TEMP DISCONNECT calls resulting in the playing of the temporarily disconnected announcement ANM FEAT NOT SUBS calls resulting in the playing of the feature not subscribed to announcement ANM AUTHCODE INVALID calls resulting in the playing of the authorization code invalid announcement ANM NO RTE TRANSITNW calls resulting in the playing of the no route to specified network announcement ANM CAUSE UNKNOWN calls resulting in the playing of the cause unknown announcement ANM EMG CKT UNAVAIL calls resulting in the playing of the No Emergency Circuit Available announcement H 323 Protocol Measurements Table 6 41 H 323 Protocol Measurements Description C RR Measurement rapid count could mean a potential problem in the system H323 SETUP RX H323 SETUPs received H323 SETUP TX H323 SETUPs transmitted H323_SETUP_FAIL H323 SETUPs that failed The failure is due to one of the following scenarios unable to send due to full socket queue unable to compose message due to invalid socket or lack of available memory H323_CONNECT_RX H323 CONNECTS received H323_CONNECT_TX H323 CONNECTS transmitted H323_CONNECT_FAIL H323 CONNECT CONFIRM s that failed The failure is due to one of the following scenarios unable to send due to full socket queue unable to compose message due to invalid socket or lack of available memory H323_ALERT_RX H323 ALERTS received Ci
177. eted Default is 72 hours CORE FILE AGE DELETE ENABLE If set to true core files are deleted automatically when their maximum age is reached Default is true CORE FILE SPACE DELETE ENABLE If set to to true the oldest core files are deleted when free file space is low Default is true Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 30 OL 16000 07 CHAPTER Operating the BTS Revised February 18 2010 OL 16000 07 Introduction This chapter tells you how to operate the BTS This chapter assumes the following are true Connecting components have been correctly installed e Connecting components have been successfully started You are a system administrator with past BTS experience Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 EN Chapter4 Operatingthe BTS Managing Subscribers Managing Subscribers Table 4 1 Managing Subscribers Task Sample Command Activating control subscriber termination id subscriber id target state INS mode FORCED added LN subscribers Ensure you specify mode FORCED when assigning a DN to a ported out subscriber Deactivating Force the subscriber OOS subscribers control subscriber termination target state oos mode forced id subscriber id Force the subscriber s MTA OOS control mgw id mgw id target state oos mode forced Disassociate the sub
178. f sudo is acceptable and the formal Sun built and packaged version is located in opt sfw bin Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Em OL 16000 07 1 Chapter2 Managing BTS Users and Commands Using EMS Solaris OS Security and BTShard Package Solaris OS Security and BTShard Package This section details the security packages for the BTS 10200 OS These packages are automatically installed at installation These packages are derived from both Sun Microsystems security bulletins and Cisco internal policies for safety of the OS and its applications services can be reactivated for the lifetime of the current kernel instance settings are reset on reboot of the kernel These settings are contained in the BTShard Solaris package delivered with the BTS 10200 e Remove unnecessary UNIX systems services These services are listed below Management of these facilities must allow for each service to be enabled or disabled on an individual basis This service management must also be accomplished through the BTS 10200 adapter interface FTP FTP server is disabled and SFTP Secure FTP should be used This impacts the Bulk Data Provisioning interface It does not impact the Billing Bulk Data transfer The FTP client code will still be available on the EMS node Telnet This terminal protocol is disabled and SSH Secure Shell should be used The telnet server and client code are still avail
179. forwarded Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Appendix A Feature Tones Tones per Feature Table A 1 Feature Tones continued Feature Tone Condition s That Initiate Tone CFU ACT STUTTER TONE The subscriber has successful activated CFU from the handset DIAL TONE The subscriber has dialed the CFU ACT star code and the BTS is ready to receive digits for the forward to DN 1 second timer elapses following the confirmation tone CONFIRMATION TONE Centrex subscriber successfully activates extension forwarding If the subscriber has multiple call forwarding MCF the subscriber has successfully activated a chain call forwarding scenario POTS subscriber receives ROUTE SELECTED DIALING PLAN REORDER TONE The CFU ACT attempt was not successful due to e Attempt to activate CFU when it was already activated e Attempt to forward calls to a DN that could not be reached e Attempt to forward call from a DN to itself CFU DEACT CONFIRMATION TONE The subscriber successfully deactivates CFU DIAL TONE 1 second timer elapses following the confirmation tone REORDER TONE The subscriber attempts to deactivate CFU when it was already deactivated CFB ACT and DIAL TONE The subscriber has dialed the CFB ACT or CFNA ACT star code and the CFNA ACT BTS is ready to receive digits for the forward to DN CONFIRMATION TONE The
180. from CLI MNT FTP CORBA SNMP or SOAP interfaces show config interval Setting number of commands executed from CLI MNT FTP CORBA SNMP or SOAP interfaces change command throttle threshold session type CORBA threshold 2000 change command throttle threshold session CORBA enablezN Scheduling Commands The Hour and Minute Command Scheduling feature allows you to schedule command execution for a specific hour and minute Using start time and recurrence command tokens schedule command time and frequency hourly daily weekly monthly etc You can remove the command at any time if it is recurring and currently executing it completes and is removed To prevent overload and subsequent EMS degradation limit commands to 10 each taking less than a minute If you schedule a command to execute but an earlier occurence of that command is still executing the second might fail Table 4 6 Scheduling Commands Task Sample Command Adding scheduled add scheduled command commands using verb report noun system health keys period key values 720 recurrenc minutes e MINUTE on_minute 3 10 25 59 start_time 2007 11 08 00 00 00 Adding scheduled add scheduled_command verb report commands using noun system_health start_time 2007 06 30 00 00 00 hours key_values 720 keys period recurrence HOURLY Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 Chapter4 Opera
181. g blocked CALLP NAS CLG UNACC NAS calls that failed on the reportingCA due to the calling party number being blocked CALLP NAS HOST REQUEST Host Request Reason Code 818 that are received in the DLCX messages CALLP NAS IDLE TIMEOUT Idle Timeout Reason Code 804 that are received in the DLCX messages CALLP NAS ISP PORT LIMIT NAS calls that failed on the reporting CA due to the port limit of a modem being exceeded CALLP NAS LOST CARRIER Lost Carrier Reason Code 802 that are received in the DLCX messages CALLP NAS LOST SERVICE Lost Service Reason Code 803 that are received in the DLCX messages CALLP NAS NAS ERROR NAS Error Reason Code 809 that are received in the DLCX messages CALLP NAS NAS REBOOT NAS Reboot Reason Code 811 that are received in the DLCX messages CALLP NAS NAS REQUEST NAS Request Reason Code 810 that are received in the DLCX messages CALLP NAS NO MODEMS NAS calls that failed on the reporting CA due to the unavailability of a modem CALLP NAS OP FAIL Operation failures that occurred on the reporting typically indicative of a modem failure CALLP NAS PORT ERROR Port Error Reason Code 808 that are received in the DLCX messages CALLP NAS PORT PREEMPTED Port Pre empted Reason Code 813 that are received in the DLCX messages CALLP NAS PORT SUSPENDED Port Suspended Reason Code 814 that are received in the DLCX messages CALLP NAS PORT UNNEEDED Port Unneeded Reason Code 812 that are r
182. g service to ported subscribers 1 Assign time and date to disconnect service Send service disconnection notice to NPAC SMS NPAC SMS broadcasts this to all service providers NPAC SMS removes the ported number from its database service providers remove the number from their LNP databases gm F Calls to the number route as if it was non ported gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter4 Operating the BTS Managing Subscribers Table 4 1 Managing Subscribers continued Task Sample Command Viewing status subscriber ID 278 222 1917 subscribers voicemail Note For MGCP subscribers only indicator VMI status Resetting control subscriber ID 278 222 1917 mwi on subscribers voice mail or waiting control subscriber ID 278 222 1917 mwi off indicator VMWI Reporting all report subscriber id oper status qos best effort aggr id aggr1 start_row 1 limit 5 subscribersthat quest Displays the output as CLI as the output type has not been mentioned effort non DQoS calls in the network having or not or report subscriber id 215 222 0502 oper status qos best effort aggr id output type xml start_row 1 limit 5 output report having a Displays the output in the specific format CSV XML based on the output tpye specified specific aggr id Note The output displays only NCS subscribers Changing change dn
183. g CA or FS sent SIS PROV RSP RETRAN RX SIP provisioning response retransmission messages the reporting CA or FS received SIS PROV RSP RETRAN TX SIP provisioning response retransmission messages the reporting CA or FS sent SIS REFER RX SIP REFER messages the reporting CA or FS received SIS REFER TX SIP REFER messages the reporting CA or FS sent SIS REFER W REPLACES RX SIP REFER with REPLACES messages the reporting or FS received SIS REGISTER RX SIP REGISTER messages the reporting CA or FS received SIS REGISTER TX SIP REGISTER messages the reporting CA or FS sent SIS RELIOO RX REL100 class TRYING messages the reporting CA or FS received SIS REL100 TX REL100 class TRYING messages the reporting CA or FS sent SIS REQ RETRAN RX SIP request retransmission messages the reporting CA or FS received SIS REQ RETRAN TX SIP request retransmission messages the reporting CA or FS sent SIS RSP RETRAN RX SIP response retransmission messages the reporting CA or FS received SIS RSP RETRAN TX SIP response retransmission messages the reporting CA or FS sent SIS SUBSCRIBE RX SIP SUBSCRIBE messages the reporting CA or FS received gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter6 Using BTS Measurements Table 6 6 Measurement Learning the Measurement Types Session Initi
184. g call agent did not find any server ENUM_QUERY_NO_SERVER Diameter Message Counters The BTS 10200 keeps counters for both base Diameter messages and Sh Diameter messages You can reset clear measurement counters for both types Table 6 51 lists the measurement counters related to Diameter messages Table 6 51 Diameter Message Measurement Counters Description Measurement rapid count could mean a potential problem in the system DI_TX_DEVICE_WATCHDOG_REQ Diameter Device Watchdog Request transmitted DI RX DEVICE WATCHDOG REQ Diameter Device Watchdog Request received DI RX DEVICE WATCHDOG ANS Diameter Device Watchdog Answer received DI TX DEVICE WATCHDOG ANS Diameter Device Watchdog Answer transmitted DI RX CAPABILITY EXCHANGE REQ Diameter Capability Exchange Request received DI TX CAPABILITY EXCHANGE REQ Diameter Capability Exchange Request transmitted DI RX CAPABILITY EXCHANGE ANS Diameter Capability Exchange Answer received DI TX CAPABILITY EXCHANGE ANS Diameter Capability Exchange Answer transmitted DI RX DISCONNECT PEER REQ Diameter Disconnect Peer Request received DI RX DISCONNECT PEER ANS Diameter Disconnect Peer Answer transmitted DI RX SESSION TERMINATION REQ Diameter Session Termination Request received DI RX SESSION TERMINATION ANS Diameter Session Termination Answer received DI RX ABORT SESSION REQ Diameter Session Term
185. ges Exact digit strings for emergency calls differ specify up to ten digit strings 911 and 9911 are included by default Contact Cisco TAC to do this it involves a CA restart Generates a SS7 termination cause code 42 for billing Generates the cable signaling stop event with cause code resource unavailable for billing See the Cisco BTS 10200 Softswitch Troubleshooting Guide Release 6 0 1 for congestion alarms Monitoring BTS Hardware BTS tracks devices and facilities that exceed their settings A process exceeds 70 percent of the CPU The Call Agent CPU is over 90 percent busy 10 percent idle The load average exceeds 5 for at least a 5 minute interval Memory is 95 percent exhausted and swap is over 50 percent consumed OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x a Chapter3 Monitoring and Backing Up the BTS B Checking BTS System Health Partitions consumed partition 70 percent consumed generates a minor alarm partition 80 percent consumed generates a major alarm A partition 90 percent consumed generates a critical alarm Table 3 1 Managing Hardware Task Sample Command Running node reports report node node prica42 Note Results may take a few minutes to display Viewing nodes status node node prica42 Rebooting the host machines control node node prica42 action REBOOT A Caution Use this comma
186. ges sent on the reporting trunk group SGA GRS RX GRS messages received on the reporting trunk group SGA GRS TX GRS messages sent on the reporting trunk group SGA IAM RX IAM messages received on the reporting trunk group SGA IAM TX IAM messages sent on the reporting trunk group gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter6 Using BTS Measurements Learning the Measurement Types W Table 6 31 ISUP ITU HongKong Measurements Description Measurement rapid count could mean a potential problem in the system SGA_INF_RX INF messages received on the reporting trunk group SGA_INF_TX INF messages sent on the reporting trunk group SGA_INR_RX INR messages received on the reporting trunk group SGA_INR_TX INR messages sent on the reporting trunk group SGA_MSG_RX Messages received on the reporting trunk group SGA_MSG_TX Messages sent on the reporting trunk group SGA_NRM_RX NRM messages received on the reporting trunk group SGA_NRM_TX NRM messages sent on the reporting trunk group SGA_PAM_RX PAM messages received on the reporting trunk group SGA_PAM_TX PAM messages sent on the reporting trunk group SGA_REL_RX REL messages received on the reporting trunk group SGA_REL_TX REL messages sent on the reporting trunk group SGA_RES_RX RES messages received on the reporting trunk group SGA_RES_TX RES me
187. he CAs andFSs Entries should remain in the transaction queue for a few seconds unless an EMS CA or FS in an error state In case of an error state the transaction queue to stores entries for later updates Table 4 5 Task Viewing and Deleting Transactions Sample Command Viewing transaction queue entries USER IDzoptiuser TERMINAL ID USRI SEQUENCE NUM 0 TARGET CA 146 ACTIVE_TARGET Y STATUS PENDING show transaction queue target CA146 status pending Following is an example of the system response to this command TRANSACTION_ID 901208641475967405 STATEMENT INSERT INTO CARRIER ID VALUES 3434 TIMESTAMP 2006 11 10 11 36 41 Deleting transaction queue entries A delete transaction queue target CA146 using it Caution This command causes a database inconsistency Call TAC before Viewing maximum show queue throttle download capacity for transaction queuing gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter4 Operating the BTS Scheduling Commands W Table 4 5 Viewing and Deleting Transactions continued Task Sample Command Enabling Disabling 1 Go to the bts properties file queue throttling opt ems etc bts properties 2 To enable throttling set throttleEnable to Y To disable throttling set throttleEnable to N throttleEnable Y 3 Restart the platform Viewing number of commands executed
188. he external features The external feature is defined using the define external tag in the External FIM XML file define external feature name TAT_5 feature type TERMINATING gt lt define external gt Each external feature has a unique name The name has a minimum of 16 characters and no special characters are allowed The Feature Type is defined as Originating or Terminating Elements in the External FIM XML File The external FIM XML is a subset of the FIM XML file and contains definitions and behavior of ISC features The External FIM XML file is used to define the ISC feature and its properties The defined external elements are used to add new external features to Plain Old Telephone System POTS FC The external FIM XML file contains the following elements Define Element section on page B 4 e Precedence Exception Element section on page B 4 e Inhibit Others Element section on page B 5 e Inhibit Me Element section on page B 5 Response Profile Element section on page B 5 OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x ag AppendixB FIM XML Defining Features Define Element The properties of the external feature are configured in the Define Element The FIM XML tool processes the external FIM XML file in the Define Element define external feature name TAT 1 precedence lesser than SCR billing name tatl_as gt Table 1 li
189. he originator before the called party answers CALLP SIP TERM CALL NOT A This counter is pegged when the outgoing call is not answered by the called party NS CALLP SIP TERM END USR BU This counter is pegged when the outgoing call is terminated as the called party was SY busy Note The originating and terminating counters are pegged for both originating and terminating calls if both are using SIP CALLP_SIP_TERM_FAIL The number of outgoing SIP calls that are not established This counter does not include the calls in these conditions When the call is abandoned by the caller before the called party answers The called party is busy The called party is not responding to the incoming call CALLP SIP TERM SUCC Number of outgoing established SIP calls CALLP SS7 CALL ABAND SS7 originating call attempts abandoned CALLP SS7 CALL SUCC Successful SS7 originating and terminating call attempts CALLP SS7 CAS CALL Successfully completed calls from an SS7 originator to an CAS terminator CALLP SS7 H323 CALL Successfully completed calls from an SS7 originator to an H323 terminator CALLP SS7 ISDN CALL Successfully completed calls from an SS7 originator to an ISDN terminator CALLP SS7 MGCP CALL Successfully completed calls from an SS7 originator to an MGCP terminator CALLP SS7 ORIG ATTMP Originating SS7 call attempts CALLP SS7 ORIG FAIL SS7 originating call attempts that failed
190. hen there is a gap of 30 seconds before processing the list again The LAF process increments a counter which is specifically used for the number of times the transfer was attempted for this file If a counter is more than three the log file is deleted from the list That is upon three failed attempts on the same file the file entry is deleted from the list gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter 3 Monitoring and Backing Up the BTS Log Archive Facility LAF Other Capabilities This section lists the additional capabilities of the LAF process It performs disk space management when 90 of the disk space quota specified for the target directory is reached t gracefully recovers from any abnormal conditions and re initiates the process to continue the transfer of files tgenerates alarms when any unsuccessful scenarios are encountered These alarms are listed in the Cisco BTS 10200 Troubleshooting Guide Provisioning LAF Example 1 Example 2 Example 3 A Caution The values provided by the user for the following parameters will be written into etc opticall cfg file and transported to all the four BTS 10200 nodes The following parameters are associated with the LAF process If they are left blank the LAF process for a particular platform such as CA FSPTC FSAIN is turned off To use this feature you must provision the
191. hin the reporting trunk group marked as busy or in the maintenance state with originating calls taken every 100 seconds during the interval This is mapped to the same value as the TRKGRP_OUTG_BUSY_TRK in this release This will be re implemented to account for the MAINT state in a later release TRKGRP RBLK TRK USAGE The CCS value for trunks that are Remote Blocked in the reporting trunk group for this reporting period This is not incremented for SIP or H323 trunk groups TRKGRP REGISTERS RECVD TRKGRP SIP 3xx RX Number of 3xx class REDIRECTION messages the reporting call agent received on a SIP trunk group TRKGRP SIP 3xx TX Number of 3xx class REDIRECTION messages the reporting call agent transmitted on SIP trunk group TRKGRP SIP 4xx RX Number of 4 class REQUEST FAILURES messages the reporting call agent received on a SIP trunk group OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x jg Chapter6 Using BTS Measurements Learning the Measurement Types Table 6 39 Trunk Group Usage Measurements continued Description Measurement rapid count could mean a potential problem in the system TRKGRP SIP 4xx TX Number of 4 class REQUEST FAILURES messages the reporting call agent transmitted on a SIP trunk group TRKGRP SIP 5xx RX Number of 5xx class SERVER FAILURES messages the reporting call agent received on a SIP trun
192. ialed is available this is both those and the current 1 level activations tracked in POTS COT ACCESS POTS COT DENY Times the Caller Originated Trace data was unsuccessfully accessed on the reporting FS POTS COT DN UNAVAIL Caller Originated Trace service activation that failed due to the calling party directory number not be available on the reporting FS POTS COT TRACE CONFIRM Caller Originated Trace service instances successfully completed on the reporting FS POTS COT TRACE OUTPUT Caller Originated Trace service instances successfully completed and the data was stored persistently on the reporting FS Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 Er Chapter6 Using BTS Measurements Learning the Measurement Types POTS Automatic Callback Recall and Call Return Measurements Table 6 14 POTS Automatic Callback Recall and Call Return Measurements Description Measurement rapid count could mean a potential problem in the system POTS_AC_ACT_ATTMP Automatic Callback service activation attempts on the reporting FS POTS_AC_DEACT_ATTMP Automatic Callback service activation attempts deactivated by the requesting subscriber on the reporting FS POTS_AC_DEACT_BY_SYSTEM Automatic Callback service activation attempts deactivated by the system on the reporting FS POTS_AC_DELAYED_PROC Automatic Callback service activation attempts that resulted
193. ialed out in outgoing message completed CALLP TOLL FREE ABAND Toll Free call origination attempts abandoned CALLP TOLL FREE ATTMP Toll Free call attempts CALLP TOLL FREE FAIL Toll Free call attempts that failed CALLP TOLL FREE SUCC Toll Free call attempts that completed successfully CALLP TOTAL SEASONAL SUS Origination attempts by subscribers marked as seasonal suspend PEND ORIG ATTMP CALLP TOTAL TDISC ORIG AT Origination attempts by subscribers marked as temporarily disconnected TMP Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 EIN Chapter6 Using BTS Measurements Learning the Measurement Types MGCP Adapter Measurements Table 6 4 Measurement MGCP Adapter Measurements Description rapid count could mean a potential problem in the system MGCP AUCX ACK RX AUCX Audit Connection Acknowledgement messages received Note This is enabled in a future release MGCP AUCX NACK RX AUCX NACK Audit Connection NotAcknowlegement messages received Note This is enabled in a future release MGCP AUCX TX AUCX Audit Connection messages sent Note This is enabled in a future release MGCP AUEP ACK RX MGCP AUEP acknowledgement messages received MGCP AUEP NACK RX MGCP AUEP non acknowledgement messages received MGCP AUEP TX MGCP AUEP messages sent MGCP CRCX ACK RX MGCP CRCX acknowledgem
194. ic The XML file enables the operator to define the mapping of one sip_trigger_profile to multiple subscribers The following commands list the CLI commands corresponding to entries in the Shared iFC file Defining a New feature as the Originating Feature Defining a VSC Defining a New feature as the Originating Feature This command defines the new feature as the originating feature add change feature fname ABC tdpl collected_information tidl ohd_trigger ttypel R tdp220 exception tid2 reroute trigger ttype2 R tdp3 collected information tid3 vertical service ttype3 R feature server id FSPTC235 Defining a VSC This command defines a VSC which when dialed invokes the external feature add change vsc digit string 72 fname ABC Defining the SIP Trigger Profile This command defines the SIP Trigger Profile used with the external feature add sip trigger profile id vdial noivr route guide id 60001 AS ROUTE HEADER USER vdial noivr Feature Configuration This command defines the feature configuration add feature config fname ABC type DEFAULT SIP TRIGGER PROFILE value AS 1 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 AppendixB FIM XML Feature Restrictions and Limitations Subscriber Sip Trigger Profile This command adds the Subscriber Sip Trigger Profile add subscriber sip trigger profile sub id sub 1 fname ABC sip trigger profile id
195. ic routes in the CA system should be explicitly set so that the traffic to the external archive system is routed through the management network see section Adding Static Routes section for more details Otherwise the traffic is routed through the default network i e signaling network and may not be able to reach the external archive system Log in to the Cisco BTS 10200 primary EMS as root From the EMS login to the external archive server via ssh to get the external archive server added to the ssh known hosts file Log off from the external archive server While still logged in on the primary EMS as root generate an SSH key a Execute cd opt BTSossh bin b Execute ssh keygen t rsa c Press Enter to accept the default file name for the key ssh id rsa d Enter y if prompted to choose whether to overwrite the existing file e Press Enter when prompted to enter a passphrase i e no passphrase f Transfer the resulting file ssh id rsa pub to a temporary location on the external archive server Set up the external archive server with the key generated in Step 4 a Login to the external archive system as root b Ifa ssh authorized keys file does not exist on the external archive system rename the id rsa pub file copied from the Cisco BTS 10200 EMS to ssh authorized keys If the file does exist append the id rsa pub file to it On the primary EMS execute ssh root abcd where abcd is the IP address or f
196. iewing This command returns the hunt sequence as _ show hg sequence sequence by list of telephone numbers TNs associated ihg id foo 123 hunt group with a specified Hunt Group Each row of data i eal equates to a relative terminal in the hunt group This avoids static lists with a fixed number of terminals Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x gy Chapter4 Operatingthe BTS BE Managing Transactions Tasks Descriptions Examples Viewing list DNs that not in a hunt group This command returns a list of all DNs associated with a specified subscriber and that are not associated with a hunt group Under the present definition the list can be long Each row of the data indicates a TN with a free association Itis strongly recommended that some qualifications are provided to narrow the scope of the command For example list all free DNs in a particular account where the account ID is some specific value show sub dn find account id ABC1234 sub id foo 123 Viewing Outbound Caller ID with Name Value by DN This command returns the caller ID and NAME for a specified TN Each row of data represents a separate subscriber TN The read is based on the actual TN of a subscriber show sub cid sub id foo 123 account id ABC123456789 Managing Transactions The Transaction Queue tracks updates to EMS database and the shared memory of t
197. in MGW MGW s state change and pending found MGW admin state not ready e No TG s found in trunking gateway Fail while getting MGW administration state fail while looking for MGW index Administration state invalid Failed to allocate IPC message s failed to dispatch IPC message s Operational state invalid e Subscriber s state change and pending e Trunk s state change and pending e Found subscriber category invalid e Entity in desired state Change to out of service state required Change to request graceful mode error e Found entity unequipped in initial state The H 323 Gateway was not found in DBM e Found unknown failure reason s Managing Other External Resources Table 5 9 Task Managing External Resources Sample Command Viewing SIP phones status sip reg contact aor id 4695551885 SYS44CA146 boston3 com Viewing aggregation router status aggr id CMTS1 status gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter 5 Managing External Resources Table 5 9 Task Managing Other External Resources Managing External Resources continued Sample Command Shows all CMTS Aggr ID that are not referred by any Subnet report aggr subnet NONE Viewing destination point codes DPCs status for availability and congestion status dpc id dpc1 Viewing Stream Control Transmission
198. in a failed external query to a network communication failure from the reporting FS OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x a Chapter6 Using BTS Measurements Learning the Measurement Types Table 6 8 Measurement Local POTS Local Measurements continued Description rapid count could mean a potential problem in the system POTS_EXT_CNAM_QUERY CNAM translation queries that resulted in an external query to a network database attempted on the reporting FS POTS_EXT_CNAM_QUERY_SUCC CNAM translation queries that resulted in a successful external query to a network database attempted on the reporting FS POTS_MDC_ATTMP Mid Call Trigger attempts made by subscribers on the reporting FS POTS_MDC_REJECT_INTERACT Mid Call Trigger attempts made by subscribers rejected due to feature interactions on the reporting FS POTS_MDC_REJECT_NO_RSRC Mid Call Trigger attempts made by subscribers rejected due to a lack of available resources on the reporting FS POTS_MDC_REJECT_OTHERS Mid Call Trigger attempts made by subscribers rejected due to unknown reasons on the reporting FS POTS_NSA_INVOKE_ABANDON No Solicitation Announcement invocations detected on the reporting FS abandoned after the NSA announcement started but before the terminating endpoint began ringing POTS_NSA_INVOKE_FAIL No Solicitation Announcement unsucce
199. ination Answer transmitted DI TX ABORT SESSION REQ Diameter Abort Session Request received DI RX ABORT SESSION ANS Diameter Abort Session Answer received DI TX ABORT SESSION ANS Diameter Abort Session Answer transmitted DI USER DATA REQ Diameter User Data Request DI USER DATA ANS Diameter User Data Answer DI PROFILE UPDATE REQ Diameter Profile Update Request DI PROFILE UPDATE ANS Diameter Profile Update Answer DI SUBSCRIBER NOTIFICATION REQ Diameter Subscriber Notification Request OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x jg Chapter6 Using BTS Measurements W Learning the Measurement Types Table 6 51 Diameter Message Measurement Counters Description Measurement rapid count could mean a potential problem in the system DI SUBSCRIBER NOTIFICATION ANS Diameter Subscriber Notification Answer DI PROFILE NOTIFICATION REQ Diameter Profile Notification Request DI PROFILE NOTIFICATION ANS Diameter Profile Notification Answer DI SH ERROR MSG Diameter Sh Interface error message Single Number Reach Counters Table 6 52 lists Single Number Reach counters These counters are kept on a BTS 10200 system wide basis rather than for each subscriber Use the report measurement pots local summary command to generate a report of the counters Because Single Number Reach follow me uses CFU and VM service logic
200. ing FS AINSVC TOTAL LNP QUERY LNP translation queries attempted on the reporting FS AINSVC TOTAL QUERY Queries attempted on the reporting FS gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 0L 16000 07 Chapter6 Using BTS Measurements Learning the Measurement Types W SCCP Protocol Measurements Table 6 18 SCCP Measurements Measurement Description rapid count could mean a potential problem in the system SCCP NSAP OOS GRANT TX Subsystem out of service grant messages sent on the reporting FS SCCP NSAP OOS REQ TX Subsystem out of service request messages sent on the reporting FS SCCP NSAP PROHIBIT TX Subsystem prohibited messages sent on the reporting FS SCCP NSAP STAT TEST TX Subsystem status test messages sent on the reporting FS SCCP HOP measurement FAIL Routing errors due to a hop measurement violation on the reporting FS SCCP MSG TX BACKUP SUBSYS Messages sent to a backup subsystem on the reporting FS SCCP NETWORK CONGEST FAIL Routing errors due to network congestion on the reporting FS SCCP NETWORK FAIL Routing errors due to a network failure from the point code being unavailable on the reporting FS SCCP NO TRANS ADDR FAIL Routing errors due to no translation for address of such nature on the reporting FS SCCP NO TRANS SPEC ADDR FAIL Routing errors due to no translation for this
201. ing FS TCAP ACT TRANSACTIONS Active transactions on the reporting FS TCAP BAD STRUCT COMP PORT RX Badly structured component portions received on the reporting FS TCAP BAD STRUCT COMP PORT TX Badly structured component portions sent by the reporting FS TCAP BAD STRUCT DIALOG PORT RX Badly structured dialog portions received on the reporting FS TCAP BAD STRUCT DIALOG PORT TX Badly structured dialog portions sent by the reporting FS TCAP BAD STRUCT TRANS PORT RX Badly structured transaction portions received on the reporting FS TCAP BAD STRUCT TRANS PORT TX Badly structured transaction portions sent by the reporting FS TCAP BEGIN MSG RX Begin messages received on the reporting FS TCAP BEGIN MSG TX Begin messages sent by the reporting FS TCAP BIND CONFIRM RX TCAP bind confirm messages received on the reporting FS TCAP CLOSE IND RX Close indication messages received on the reporting FS TCAP COMPONENT CONFIRM RX Component confirm messages received on the reporting FS TCAP COMPONENT IND RX Component indication messages received on the reporting FS TCAP COMPONENT REQ RX Component request messages received on the reporting FS TCAP CONT MSG RX Continue messages received on the reporting FS TCAP CONT MSG TX Continue messages sent by the reporting FS TCAP DATA IND RX Data indication messages re
202. ion Initiation Protocol SIP Measurements Description Measurement rapid count could mean a potential problem in the system SIS 100 RX 100 class TRYING messages the reporting CA or FS received SIS 100 TX 100 class TRYING messages the reporting CA or FS sent SIS 18x RX 18x class INFORMATIONAL messages the reporting CA or FS received SIS 18x TX 18x class INFORMATIONAL messages the reporting CA or FS sent SIS 200 RX 200 class SUCCESS messages the reporting CA or FS received SIS 200 TX 200 class SUCCESS messages the reporting CA or FS sent SIS 3xx RX 3xx class REDIRECTION messages the reporting CA or FS received SIS 3xx TX 3xx class REDIRECTION messages the reporting CA or FS sent SIS 4xx RX 4xx class REQUEST FAILURES messages the reporting CA or FS received SIS 4xx TX 4xx class REQUEST FAILURES messages the reporting CA or FS sent SIS 5xx RX 5xx class SERVER FAILURES messages the reporting CA or FS received SIS 5xx TX 5xx class SERVER FAILURES messages the reporting CA or FS sent SIS 6xx RX 6xx class GLOBAL FAILURES messages the reporting CA or FS received SIS 6xx TX 6xx class GLOBAL FAILURES messages the reporting CA or FS sent Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 0L 16000 07 EXE Chapter6 Using BTS Measurements Learning the Measurement Types Table 6 6 Session Initiation Protocol SIP Measurements continued Description Measurement
203. iption Measurement rapid count could mean a potential problem in the system SGA_GRA_RX GRA messages received on the reporting trunk group SGA_GRA_TX GRA messages sent on the reporting trunk group SGA_GRS_RX GRS messages received on the reporting trunk group SGA_GRS_TX GRS messages sent on the reporting trunk group SGA_IAM_RX IAM messages received on the reporting trunk group SGA_IAM_TX IAM messages sent on the reporting trunk group SGA_INF_RX INF messages received on the reporting trunk group SGA_INF_TX INF messages sent on the reporting trunk group SGA_INR_RX INR messages received on the reporting trunk group SGA_INR_TX INR messages sent on the reporting trunk group SGA_MSG_RX Messages received on the reporting trunk group SGA_MSG_TX Messages sent on the reporting trunk group SGA_REL_RX REL messages received on the reporting trunk group SGA_REL_TX REL messages sent on the reporting trunk group SGA_RES_RX RES messages received on the reporting trunk group SGA_RES_TX RES messages sent on the reporting trunk group SGA_RLC_RX RLC messages received on the reporting trunk group SGA_RLC_TX RLC messages sent on the reporting trunk group SGA_RSC_RX RSC messages received on the reporting trunk group SGA_RSC_TX RSC messages sent on the reporting trunk group SGA_SAM_RX SAM messages received on the reporting trunk group SGA_SAM_TX SAM messages sent on the reporting trunk group SGA_SUS_RX SUS messages received on the reporting trunk grou
204. is ADMIN OOS e CCH323 RAS STATE GRQ Gatekeeper Discovery state e CCH323 RAS STATE RRQ Gateway Registration state e CCH323 RAS STATE IDLE ready for calls e CCH323 RAS STATE URQ Un registration state Setting the state of H 323 gateways control h323 gw id CHINA 1 target state INS Viewing signaling gateway processes SGPs status sgp id sgp1 Viewing media gateways status status mgw id zc5300 197 Possible states e ADMIN INS In service e ADMIN OOS Out of service e ADMIN MAINT Maintenance Mode e ADMIN OOS PENDING Transitioning to out of service e ADMIN MAINT PENDING Transitioning to Maintenance Mode Reporting all MTAs that use best effort non DQoS calls in the network having or not having a specific aggr id report mgw id oper status qos best effort aggr id aggr1 start row 1 limit 5 Displays the output as CLI as the output type has not been mentioned or report mgw id oper status qos best effort aggr id output type xml start row 1 limit 5 output report Displays the output in the specific format CSV XML based on the output tpye specified Note The output displays only those mgws that use NCS variant gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter5 Managing External Resources Managing Gateways W Table 5 7 Managing Gateways continued Task Sample Command Changing medi
205. isco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 Er Chapter6 Using BTS Measurements Learning the Measurement Types POTS Limited Call Duration Prepaid Postpaid with RADIUS Interface to AAA Measurements Table 6 15 POTS Limited Call Duration Prepaid Postpaid with RADIUS Interface to AAA Description Measurement rapid count could mean a potential problem in the system POTS_LCD_AUTH_ATTMP authorization attempts made for Limited Call Duration feature invocations on the reporting FS Note For three leg calls each call is authorized separately POTS LCD AUTH FAIL Unsuccessful authorization attempts made for Limited Call Duration feature invocations on the reporting FS POTS LCD AUTH SUCC Successful authorization attempts made for Limited Call Duration feature invocations on the reporting FS POTS LCD FORCED DISC forced call disconnections made for Limited Call Duration calls on the reporting FS POTS LCD REAUTH FAIL Unsuccessful reauthorization attempts made for Limited Call Duration feature invocations on the reporting FS POTS Call Forwarding Combination Measurements Table 6 16 POTS Call Forwarding Combination Measurements Description Measurement rapid count could mean a potential problem in the system POTS CFC ACT ATTMP CFC Activation Attempt POTS CFC ACT FAIL CFC Activation Failure POTS CFC ACT SUCC CFC Activatio
206. k group TRKGRP SIP 5xx TX Number of 5xx class SERVER FAILURES messages the reporting call agent transmitted on a SIP trunk group TRKGRP SIP 6xx RX TRKGRP SIP 6xx TX Number of 6xx class GLOBAL FAILURES messages the reporting call agent received on a SIP trunk group Number of 6xx class GLOBAL FAILURES messages the reporting call agent transmitted on a SIP trunk group TRKGRP TOTAL INS TRK The CCS value for trunks with a status of INS in the reporting trunk group This is not incremented for SIP or H323 trunk groups TRKGRP TOTAL OOS TRK A total of the following types of OOS trunks in a trunk group TRKGRP UEQP TRK USAGE e TRKGRP LBLK USAGE this includes trunks in the administrative states of MAINT and OOS This is not incremented for SIP or H323 trunk groups TRKGRP TOTAL OVERFLOW Outbound trunk call attempt failures due to all trunks within the reporting trunk group being in a busy state This is not incremented for SIP or H 323 trunk groups TRKGRP TOTAL TRK Trunks within the reporting trunk group TRKGRP TOTAL USAGE Summation CCS based of the incoming usage and the outgoing usage measurements for the reporting trunk group This is not incremented for SIP or H323 trunk groups TRKGRP TYPE The signaling type of the reporting trunk group TRKGRP UEQP TRK USAGE The CCS value for trunks that are UEQP in the reporting trunk group for this reporting period
207. l Obtain the fiexmxml zip file from the location specified and then unzip the FIM XML file on all BTS nodes opt OptiCall tools fiexmxml zip Run the fimxml zip file The external FIM XML template is external xml and the external FIM XML schema is obtained as externalfimxml xsd hrn29priems opt OptiCall tools unzip fimxml zip Archive fimxml zip inflating config xml inflating external xml inflating externalfimxml xsd inflating fimxmlconfig xsd inflating FIMXML xsd inflating fimxml jar hrn29priems opt OptiCall tools Use any XML editor to create an external FIM XML file based on the rules from the externalfimxmlfile xsd schema file provided by the Cisco BTS 10200 during installation The service provider cannot modify the schema data Use the XML editor to edit a sample file provided with the FIM XML tool This file becomes the offline FIM XML configuration file used in Step 6 You can edit the FIM XML file so that the emergency features such as 9 1 1 Hostage Negotiation and Emergency Callback ECB cannot be inhibited by the operator after the configurable FIM XML file is downloaded to the Cisco BTS 10200 fcp features feature name E911 inhibition allowed false You can also configure the schema path for the configurable FIM XML file lt config param param FIMXMLSCHEMA PATH value FIMXML xsd gt If you do not specify a schema path the Cisco BTS 10200 uses the following default path opt OptiCall
208. l for user account management This model impacts several internal subsystems of the BTS 10200 Element Management System EMS application It also impacts the core login support on the other nodes of the BTS 10200 OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x jg Chapter2 Managing BTS Users and Commands Using EMS Microsystems Configurations Pluggable Authentication Module Support The BTS 10200 deploys a Secure Shell SSH package with Pluggable Authentication Module PAM support The package includes the PAM support required to utilize the Radius and LDAP servers The supporting configuration allows local accounts to fall through if the Radius and LDAP servers are not available These default local accounts for the BTS 10200 are the btsuser btsadmin and secadmin accounts These are the standard default accounts provided in the base product and use the native password management A UNIX based user provides access to the operating system on all nodes The oamp user is defined for package management purposes The account is locked and no password is available However to grant UNIX access to all nodes of the BTS 10200 a default password is provided When PAM support is used SSH transfers the control of authentication to the PAM library that then loads the modules specified in the PAM configuration file Finally the PAM library tells SSH whether the authentication was suc
209. l problem in the system SIM AUDIT CCB FREED SIM relationships terminated with SSF due to the SIM memory audit SIM AUDIT SIP CCB FREED SIM to SIP relationships released with the FS do to the SIM memory audit SIM BCM MSG messages received by call processing from a FS in the reporting CA SIM EDP N Event Detection Point messages received from call processing in the reporting CA that do not require a response from the target FS SIM EDP Event Detection Point messages received from call processing in the reporting CA that do require a response from the target FS SIM F5 ASYNC MSG TX ASYNC messages sent to FSs SIM FS MSG RX FCP messages received from FSs SIM FS MSG TX FCP messages sent to FSs SIM FS PING MSG TX PING messages sent to FSs SIM FS PING NO RSP FAULTY Times no response was received from the target FS when sent a PING message SIM FS RESTART MSG TX RESTART messages sent to FSs SIM INSTRUCT INSTRUCT messages sent to FSs SIM INSTRUCT RSP INSTRUCT messages received from FSs SIM OC EMG TRIG FORCED Emergency triggers forced when the FS is overloaded SIM OC TRIG FILTERED Triggers dropped when the FS is overloaded SIM OC TRIG FORCED Triggers forced when the FS is overloaded This is usually for triggers in an existing call SIM RELATIONS TDP Rs received from call processing by SIM in the reporting CA SIM TDP N Trigger Detection Point messages received from call processing in the reporting CA that do not require a respo
210. l waiting tone The called party presses Flash button or switchhook to place the current remote station on hold and hears the stutter tone The called party has the following options Press Flash button or switchhook again to return to the original call e Dial a designated vertical service code VSC typically 52 to be connected to the new calling party the first calling party is kept on hold TONES OFF No tones are played for CW or CIDCW Tones are turned off under certain special circumstances ALERTING PATTERN Alerting pattern ringing is provided to the calling party and called party as applicable for all reconnect re ring callback and recall scenarios CCW CONFIRMATION TONE The subscriber in two way call cancels call waiting DIAL TONE POTS or Centrex subscriber picks up phone to cancel call waiting STUTTER TONE The subscriber places the other party on hold CHD and then activates CCW while call is still on hold ALERTING PATTERN 1 The subscriber goes on hook with the other party still on hold the BTS provides alerting pattern ringing CDP DIAL TONE The subscriber is granted access to an outside public line typically after dialing 9 ALERTING PATTERN3 Member of a Centrex group receives an incoming call from the group attendant CFU REMINDER RING TONE Alerting pattern ringing is provided on the called station to indicate that a call has been received and automatically
211. lash archive enter lt hostname gt vi tmp excluded dir datal oradata Start all platforms lt hostname gt platform start Verify all platforms are in STANDBY mode enter lt hostname gt nodestat Back up the system enter lt hostname gt mv bin date bin date archive lt hostname gt mv bin date bin date OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x a Chapter3 Monitoring and Backing Up the BTS Exporting Provisioned Data lt hostname gt flarcreate n hostname X tmp excluded dir c mnt lt hostname gt archive lt hostname gt mv bin date bin date lt hostname gt mv bin date archive bin date Step11 Unmount the NFS server enter lt hostname gt umount mnt Step12 From the active EMS switch over all platforms enter lt hostname gt ssh optiuser lt hostname gt cli gt control bdms id BDMS01 target state standby active cli gt control element manager id EM01 target state standby active Step13 Repeat the procedure starting with Step 3 to back up the PRIMARY EMS BDMS Backing up the EMS Database This procedure is for experienced UNIX users It tells you how to save the provisioning database from the EMS to a remote server The remote server must be Connected to a corporate LAN e Backed up daily by default the daily hot backup is not turned on at installation The back up processes e hot backup ks Backs up database data files
212. ledge messages received this only applies to ETSI PRI ISDN RESUME ACK TX ISDN Resume Acknowledge messages sent from the reporting CA this only applies to ETSI PRI ISDN RESUME REJ RX ISDN Resume Reject messages received this only applies to ETSI PRI ISDN RESUME REJ TX ISDN Resume Reject messages sent from the reporting CA this only applies to ETSI PRI ISDN RESUME TX ISDN Resume messages sent from the reporting CA this only applies to ETSI PRI ISDN SEGMENT RX ISDN Segment messages received this only applies to ETSI PRI ISDN SEGMENT TX ISDN Segment messages sent from the reporting CA this only applies to ETSI PRI Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 HN Chapter6 Using BTS Measurements Learning the Measurement Types Table 6 2 Measurement ISDN Measurements continued Description rapid count could mean a potential problem in the system ISDN SETUP ACK RX ISDN SETUP ACK messages received ISDN SETUP ACK TX ISDN SETUP ACK messages sent from the reporting CA ISDN SETUP RX ISDN SETUP messages received ISDN SETUP TX ISDN SETUP messages sent from the reporting CA ISDN SRVC ACK RX ISDN SERVICE ACK messages received ISDN SRVC ACK TX ISDN SERVICE messages sent from the reporting CA ISDN SRVC RX ISDN SERVICE messages received ISDN SRVC TX ISDN SERVICE messages sent from the reporting
213. ls Measurements 6 75 CPU Usage Measurements 6 76 Memory Usage Measurements 6 76 Network 1 0 Usage Measurements 6 76 Disk Usage Measurements 6 76 System Load Usage Measurements 6 78 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x mm OL 16000 06 CHAPTER 7 APPENDIX A APPENDIX B Disk 1 0 Usage Measurements 6 78 ENUM Measurements 6 78 Diameter Message Counters 6 79 Single Number Reach Counters 6 80 Using the BTS SNMP Agent 7 1 Introduction 7 1 Managing User Access to the SNMP Agent 7 1 Viewing SNMP Trap Reports 7 2 Viewing and Managing BTS Components 7 4 Querying the SNMP Agent 7 6 Enabling NMS to Query Poll Solaris SNMP Agent Feature Tones 1 Introduction 1 Tones per Feature 1 Tone Frequencies and Cadences A 6 FIM XML B 1 Understanding the Configurable FIM XML Feature Advantages of the FIM XML Tool B 2 Tool Requirements 2 Writing an External FIM XML File B 3 Defining Features 3 Elements in the External FIM XML File B 3 Define Element B 4 Precedence Exception Element 4 Inhibit Others Element 5 Inhibit Me Element 5 Response Profile Element 5 1 6 B 1 Installing the FIM XML File Using the Offline FIM XML Tool 7 FIM XML File and Shared iFC File 9 Features Defined in FIM XML and Shared iFC Provisioning iFC B 10 B 9 Defining a New feature as the Originating Feature B 10 Defining a VSC B 10 Defining the SIP T
214. ludes dn groups of varying length Some countries might support dn groups of length 1 2 3 or 4 gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter3 Monitoring and Backing Up the BTS Exporting Provisioned Data The Rural Primary Carrier U2 form NPA NXX report has NPA NXX input as ndc ec Rate Center read from LERG State read from LERG Number of Assigned DNs Number of Intermediate DNs Number of Reserved DNs Number of Aging DNs Number of Administrative DNs Donated to Pool always 0 e The Rural Intermediate Carrier U4 form report has The report returns the following based on the DN2SUBSCRIBER table s STATUS token NPA NXX input as ndc ec Rate Center read from LERG State read from LERG Number of Assigned DNs Number of Intermediate DNs Number of Reserved DNs Number of Aging DNs Number of Administrative DNs Numbers Received always 0 OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x gy Chapter3 Monitoring and Backing Up the BTS Exporting Provisioned Data Table 3 6 NRUF Report Data for Rural Carriers Data Groups Matching Data from the DN2SUBSCRIBER Table Assigned DNs Individual DNs ndc lt npa gt ec lt nxx gt ADMIN DN N ndc lt npa gt ec lt nxx gt AND ADMIN DN N DID DNs ndc lt npa gt ec lt nxx gt ADMIN DN N X 10000 ndc lt npa gt ec lt nxx
215. mission messages received on the reporting FS TCAP NO PERMISS QUERY TX Query without permission messages sent by the reporting FS TCAP NOTICE IND RX TCAP notice indication messages received on the reporting FS Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 0L 16000 07 1 Chapter6 Using BTS Measurements Learning the Measurement Types Table 6 19 TCAP Measurements continued Description Measurement rapid count could mean a potential problem in the system TCAP_OPEN_CONFIRM_RX Open confirm messages received on the reporting FS TCAP_OPEN_IND_RX Open indication messages received on the reporting FS TCAP_OPERATION_CONFIRM_RX Operation confirm messages received on the reporting FS TCAP_OPERATION_IND_RX TCAP OPERATION REQ RX Operation indication messages received on the reporting FS Operation request messages received on the reporting FS TCAP PERMISS CONVERS RX Conversation with permission messages received on the reporting FS TCAP PERMISS CONVERS TX Conversation with permission messages sent by the reporting FS TCAP PERMISS QUERY RX Query with permission messages received on the reporting FS TCAP PERMISS QUERY TX Query with permission messages sent by the reporting FS TCAP REJECT COMP RX Reject components received on the reporting FS TCAP REJECT COMP TX Reject components se
216. n Successful POTS CFC DEACT ATTMP CFC Deactivation Attempt POTS CFC DEACT FAIL CFC Deactivation Failure POTS CFC DEACT SUCC CFC Deactivation Successful POTS DN ACT ATTMP DN Change Activation Attempt POTS CFC DN CHG ACT FAIL CFC DN change Activation Failure POTS CFC DN CHG ACT SUCC CFC DN change Activation Successful POTS CFC FORWARD FAIL CFC Invocation Failure POTS CFC FORWARD SUCC CFC Invocation Successful POTS INTERROG ATTMP CFC Interrogation Attempt POTS CFC INTERROG FAIL CFC Interrogation Failure POTS CFC INTERROG SUCC CFC Interrogation Success gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter6 Using BTS Measurements Learning the Measurement Types W AIN Services FS Measurements Table 6 17 AIN Services Measurements Measurement Description rapid count could mean a potential problem in the system AINSCV_LOC_LNP_FAIL_APP Failures in querying the local LNP database AINSCV_LOC_LNP_QUERY DN look ups in local LNP database AINSCV_LOC_LNP_QUERY_RN_ FOUND Successful queries to the local LNP database that returned an RN corresponding to the DN AINSCV_LOC_LNP_QUERY_SUCC Successful queries to the local LNP database AINSVC_8XX_QUERY 8XX translation queries attempted on the reporting FS AINSVC EXT 8XX FAIL APP
217. n the export directory The exported file contains all provisioning data from the BTS 10200 The provisioning data is written into the export file using add and change commands for all supported nouns The key attributes of the CLI Native Data Export feature are The user can run the CLI command to export the BTS 10200 provisioning data e The provisioning data for all the nouns which enables the use of verbs as add and change is exported in text format The list of all the nouns related to provisioning is kept in an input file xml format Upon execution of the export command the xml input file reads the nouns and their corresponding verbs operation type whether add or change and exports the provisioning data from the BTS 10200 The CLI export command is CLI export database outfile whatever Where the noun is database and the verb is export Execution of the command exports all of the provisioning data from the BTS 10200 of the exported data is written in the output file as specified by the user The output file contains all the add and change commands for the existing native data in the BTS 10200 The exported output file is stored in the opt ems export directory The result of the export command is a text file that contains add change CLI commands The following is an example output text file BTS Config Export EMS Server priems26 ora User optiuser Export Start Time Tue Jan 22 17 2
218. nance Guide Release 6 0 x OL 16000 07 Chapter6 Using BTS Measurements Table 6 8 Measurement Learning the Measurement Types W Local POTS Local Measurements continued Description rapid count could mean a potential problem in the system POTS_CW_ATTMP Call Waiting service instance attempts on the reporting FS POTS_CW_NOT_ANSWERED Call Waiting service instance attempts not answered by the called party on the reporting FS POTS_CW_REJECT_NO_RSRC Call Waiting service instance attempts rejected due to a lack of available resources on the reporting FS POTS_CW_REJECTE_INTERACT Call Waiting service instance attempts rejected due to feature interactions on the reporting FS POTS_CWD_ACT_FAIL Call Waiting Deluxe unsuccessful service activation attempts on the reporting FS POTS_CWD_ACT_SUCC Call Waiting Deluxe successful service activation attempts on the reporting FS POTS_CWD_ANSWER Call Waiting Deluxe service instance attempts answered by the called party on the reporting FS POTS_CWD_ATTMP Call Waiting Deluxe service instance attempts on the reporting FS POTS_CWD_DEACT_FAIL Call Waiting Deluxe unsuccessful service deactivation attempts on the reporting FS POTS_CWD_DEACT_SUCC Call Waiting Deluxe successful service deactivation attempts on the reporting FS POTS_CWD_INTERROG_FAIL Call Waiting Deluxe unsuccessful service interrogation attempt
219. nd B Step4 Power on CA FS hosts A and B Shutting Down BTS Hardware Step 1 Ensure CA side A and EMS side A are active Step2 Ensure CA side B and EMS side B EMS are standby Step3 Log into CA side A and B and EMS side A and B using Secure Shell SSH Step4 Shut down the system in order 1 EMS side B 2 CA side B 3 CA side A 4 EMS side A Stepb To begin platform shutdown platform stop all Step6 When gt returns enter nodestat to ensure the operating system is ready for shutdown Step7 shut down the servers enter one of the following commands for each node Sun Microsystems recommends both as graceful shutdowns shutdown i5 g0 y Or gt sync sync init5 Step8 power off primary and secondary CAs and FSs find the switch to the left of the LEDs and flip it to OFF Step9 When the fans stop release the switch to neutral Step 10 power off primary and secondary EMSs find the switch to the left of the LEDs and flip it to OFF Step11 When the fans stop release the switch to neutral Step 12 power off the side unplug them Starting BTS Software BTS automatically starts when you power on the server Repeat this procedure for each server Step 1 Enter nodestat Step2 Log in as root Step3 Enter platform start Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter1 Starting and Shutting Down the BTS Starting B
220. nd BTShard Package 2 7 Operator Interface 2 10 Vulnerabilities in H 323 Message Processing 2 11 Authentication Authorization and Accounting Support 2 11 Pluggable Authentication Module Support 2 12 User Security Account Management 2 12 Sun Microsystems Configurations 2 12 Solaris OS Patches 2 14 Trace Normal Forms TNF Support 2 14 XML Libraries 2 15 Device GLM Patch 2 15 Security CE Patch 2 15 Security Bad Trap Patch 2 15 Java SDK Patches 2 15 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 06 Contents CHAPTER 3 Monitoring and Backing Up the BTS 3 1 Introduction 3 1 Detecting and Preventing BTS Congestion 3 1 Monitoring BTS Hardware 3 1 Checking BTS System Health 3 2 Using BTS System Health Reports 3 3 Checking BTS System Time 3 4 Checking the OS Log of Each Host Machine 3 4 Checking Disk Mirroring on Each Host Machine 3 5 CA FS Side A 3 5 CA FS SideB 3 5 EMS Side A 3 6 EMS SideB 3 6 Auditing Databases and Tables 3 7 Exporting Provisioned Data 3 8 Limitations 3 10 Creating Numbering Resource Utilization Forecast NRUF Reports 3 10 Creating Reports for Nonrural Primary and Intermediate Carriers 3 11 Creating Reports for Rural Primary and Intermediate Carriers 3 12 Backing Up the Software Image 3 15 Full Database Auditing 3 16 Checking Shared Memory 3 16 From CA FS Side A 3 16 From CA FS SideB 3 17 Backing Up the Full BTS 3 18 Backing Up the CA FS 3 18 Backing
221. nd with extreme caution Setting the host machine for maintenance control node node prica42 action HALT A Caution Use local consoleaccess or a power cycle to restart the node Checking BTS System Health Do the following tasks as listed or more frequently if your system administrator recommends it Table 3 2 BTS System Health Checklist Tasks Frequency Moving Core Files as alarms are receieved Using BTS System Health Reports Daily Checking BTS System Time Daily Checking Traffic Measurements Daily See Chapter 6 Using Measurements Checking Event and Alarm Reports Daily See Cisco BTS 10200 Softswitch Troubleshooting Guide Release 6 0 1 Checking the OS Log of Each Host Machine Daily Backing up the EMS Database Daily Checking Disk Mirroring on Each Host Machine Weekly Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Em 0L 16000 07 Chapter3 Monitoring and Backing Up the BTS Checking BTS System Health Bl Table 3 2 BTS System Health Checklist continued Auditing Databases and Tables Monthly Cleaning Filters Monthly See equipment manufacturer s documentation Archiving Your Database See your system administrator Backing Up the Software Image Monthly Examining Heap Usage Quarterly Running Diagnostic Procedures
222. ng SCTP association IUA DOWN ACK RX ASP DOWN ACK messages received on the reporting SCTP association IUA DOWN TX ASP DOWN messages transmitted on the reporting SCTP association IUA ERR RX ERROR messages received on the reporting SCTP association IUA ERR TX ERROR messages transmitted on the reporting SCTP association IUA EST CFM RX ESTABLISH_CONFIRM messages received on the reporting SCTP association IUA EST IND RX ESTABLISH INDICATION messages received on the reporting SCTP association IUA EST REQ TX ESTABLISH REQUEST messages transmitted on the reporting SCTP association IUA INACTIVE ACK RX ASP INACTIVE ACK messages received on the reporting SCTP association IUA INACTIVE TX ASP INACTIVE messages transmitted on the reporting SCTP association IUA INTF ID ERR Invalid interface id errors on the reporting SCTP association IUA INVALID SCTP SIGNALS SLR Invalid SCTP signals received since last reset of association on the reporting SCTP association IUA INVALID SCTP SIGNALS TOTAL Invalid SCTP signals received on the reporting SCTP association IUA MSG CLASS ERR Unsupported message class errors on the reporting SCTP association IUA MSG LENGTH ERR Message length errors on the reporting SCTP association gp Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter6 Using BTS M
223. ng Trunk Groups and Trunks Table 5 4 Understanding Trunk Group and Trunk Generic Command Responses continued Command Command Entered Response Possible Conditions any Failure e Found no failure e TG s cannot be found trunk s cannot be found no TG s found in trunking gateway no trunk s found in TG Fail while in termination table fail while in TG table fail while in trunk table fail while looking to find trunk index fail while getting TG administration state Failed to allocate IPC message s failed to dispatch IPC message s Operational state invalid administration state invalid e Trunk s state change and pending e Found TG type invalid found TG state invalid found TG admin state not ready Entity in desired state e Not allow trunk to reset e Change to out of service state required change to request graceful mode error Found entity unequipped in initial state e Operation not allowed because D Channel s is down e Found unknown failure reason s Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Em OL 16000 07 1 Chapter5 Managing External Resources Managing Trunk Groups and Trunks W Table 5 4 Understanding Trunk Group and Trunk Generic Command Responses continued Command Command Entered Response Possible Conditions Trunk Failure The transaction could not be executed due to a transient error the Termination endpoint is unknown the en
224. ng acct addr HH HE HH HH EHHH HE HE H H H H HH Change billing alarm EHE H H H HH HE HE HE H H H HH EH Change report properties LII EHE IEEE ERE change report_properties TYPE EVENT_LOGSIZE VALUE 30000 change report properties TYPE ALARM LOGSIZE VALUE 30000 change report properties TYPE EVENT LEVEL VALUE INFO EHE HE HE HE HE HE HE HE HE HE HE HE HE HE HE HE HE HE HE HE H H HE ERE E Change sup config HE HE HE HE HE HE HE HE HE HE HE HE HE HE HE HE HE HE HERE HE H H HE ERE E change sup_config TYPE refresh_rate VALUE 86400 change sup_config TYPE priority VALUE 5 change sup config TYPE subterm_mgw_block VALUE 5 change sup config TYPE subterm block pause VALUE 9000 change sup config TYPE subterm status pause VALUE 0 change sup config TYPE trunkterm tg block VALUE 5 change sup config TYPE trunkterm block pause VALUE 9000 change sup config TYPE trunkterm status pause VALUE 0 change sup config TYPE trunkterm range block VALUE 1000 change sup config TYPE trunkterm range pause VALUE 20000 OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Chapter3 Monitoring and Backing Up the BTS Exporting Provisioned Data Limitations HHH HE HE HE HE HE FE HE HE FE HE HE HE HE HE HE HE HE HE HE E HE HE FE HE HE H EH HE HE EHH H HE ERE E H Change command_throttle_threshold HEHE E HE HE HE HE HE HE HE FE HE HE FE HE HE HE HE HE H
225. ng in progress measurements report measurement isdn summary call agent id CA146 from the data source output isdn partial report output type csv interval current Note This is not supported for tg usage measurements Note Results may take a few minutes to display Clearing in progress Clear measurement isdn summary call agent id CA146 measurements from the data source A Caution This permanently erases in progress measurements Learning the Measurement Types These tables list the different measurement types the BTS collects ISDN Measurements Table 6 2 ISDN Measurements Description Measurement rapid count could mean a potential problem in the system ISDN_ALERTING_RX ISDN ALERTING messages received ISDN_ALERTING_TX ISDN ALERTING messages sent from the reporting CA Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Em OL 16000 07 1 Chapter6 Using BTS Measurements Learning the Measurement Types W Table 6 2 ISDN Measurements continued Description Measurement rapid count could mean a potential problem in the system ISDN_CALL_PROCEED_RX ISDN CALL PROCEED messages received ISDN_CALL_PROCEED_TX ISDN CALL PROCEED messages sent from the reporting CA ISDN_CONG_CNTL_TX ISDN Congestion Control messages sent from the reporting CA this only applies to ETSI PRI ISDN CONNECT ACK RX ISDN CONNECT ACK messages rec
226. nse from the target FS SIM TDP R Trigger Detection Point messages received from call processing in the reporting CA that do require a response from the target FS SIM TERMINATE RX TERMINATE messages received from FSs SIM TERMINATE TX TERMINATE messages sent to FSs POTS Local FS Measurements Table 6 8 Local POTS Local Measurements o Desioa Measurement rapid count could mean a potential problem in the system POTS_CFC_INTERROG_ATTMP Call Forward Combination interrogation attempts on the reporting FS POTS_CFC_DEACT_ATTMP Call Forward Combination deactivation attempts on the reporting FS POTS_CCW_ATTMP Cancel Call Waiting attempts on the reporting FS Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Ca OL 16000 07 1 Chapter6 Using BTS Measurements Table 6 8 Measurement Learning the Measurement Types W Local POTS Local Measurements continued Description rapid count could mean a potential problem in the system POTS_CCW_LENGTH Subscriber seconds that Cancel Call WAITING was active on the reporting FS POTS_CCW_REJECT_BY_CCW Cancel Call Waiting attempts rejected due to Call Waiting not already being active on the reporting FS POTS_CCW_REJECT_NO_RSRC Cancel Call Waiting attempts rejected due to a lack of available resources on the reporting FS POTS_CFB_ACT_ATTMP Call Forward Busy activation attempts on the reporting FS POTS_CFB_ACT_R
227. nt by the reporting FS TCAP RETURN ERR COMP RX Return error components received on the reporting FS TCAP RETURN ERR COMP TX Return error components sent by the reporting FS TCAP RETURN RESULT COMP RX Return result components received on the reporting FS TCAP RETURN RESULT COMP TX Return result components sent by the reporting FS TCAP RSCR LIMIT RX Resource limitations received on the reporting FS TCAP RSCR LIMIT TX Resource limitations sent by the reporting FS TCAP RSP RX Response messages received on the reporting FS TCAP RSP TX Response messages sent by the reporting FS TCAP STAT CONFIRM RX TCAP STAT IND RX TCAP statistics confirm messages received on the reporting FS TCAP statistics indication messages received on the reporting FS TCAP STATUS IND RX Status indication messages received on the reporting FS TCAP TOTAL COMP RX Components received on the reporting FS TCAP TOTAL COMP TX Components sent by the reporting FS TCAP TOTAL DROPPED MSG RX Received messages dropped on the reporting FS TCAP TOTAL MSG RX Messages received by the reporting FS TCAP TOTAL MSG TX Messages sent by the reporting FS TCAP TOTAL UNI MSG RX Unidirectional messages received by the reporting FS TCAP TOTAL UNI MSG TX Unidirectional messages sent by the reporting FS TCAP TRANS PORT PERM REL R X
228. nt on the reporting trunk group SGA CGU RX CGU messages received on the reporting trunk group SGA CGU TX CGU messages sent on the reporting trunk group SGA CGUA RX CGUA messages received on the reporting trunk group SGA CGUA TX CGUA messages sent on the reporting trunk group SGA COT RX COT messages received on the reporting trunk group SGA COT TX COT messages sent on the reporting trunk group SGA CPG RX CPG messages received on the reporting trunk group SGA CPG TX CPG messages sent on the reporting trunk group SGA COM RX messages received on the reporting trunk group SGA COM TX messages sent on the reporting trunk group SGA CQR RX messages received on the reporting trunk group SGA CQR TX CQR messages sent on the reporting trunk group SGA CRA RX CRA messages received on the reporting trunk group SGA CRA TX CRA messages sent on the reporting trunk group SGA CRM RX CRM messages received on the reporting trunk group SGA CRM TX CRM messages sent on the reporting trunk group SGA CVR RX CVR messages received on the reporting trunk group gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Chapter6 Using BTS Measurements Learning the Measurement Types W Table 6 26 ISUP ANSI Measurements continued
229. nts received on the reporting FS TCAP UNRECOG COMP TX Unrecognized components sent by the reporting FS TCAP UNRECOG DIALOG PORT I Unrecognized dialog portion ids received on the reporting FS D RX TCAP UNRECOG DIALOG PORT I Unrecognized dialog portion ids sent by the reporting FS D TX TCAP UNRECOG ERR CODE Unrecognized error codes on return error received on the reporting FS RX TCAP UNRECOG ERR CODE Unrecognized error codes on return error sent by the reporting FS TX TCAP UNRECOG INVOKE Unrecognized invoke ids on return results received on the reporting FS ID RX TCAP UNRECOG INVOKE Unrecognized invoke ids on return results sent by the reporting FS ID TX TCAP UNRECOG LINK ID RX Unrecognized link ids received on the reporting FS TCAP UNRECOG LINK ID TX Unrecognized link ids sent by the reporting FS TCAP UNRECOG MSG TYPE RX Unrecognized messages types received on the reporting FS TCAP UNRECOG MSG TYPE TX Unrecognized messages types sent by the reporting FS TCAP UNRECOG OPCODE RX Unrecognized opcodes received on the reporting FS TCAP UNRECOG OPCODE TX Unrecognized opcodes sent by the reporting FS TCAP UNRECOG RE INVOKE Unrecognized invoke ids on return error received on the reporting FS ID RX TCAP UNRECOG RE INVOKE _ Unrecognized invoke ids on return error sent by the reporting FS ID TX TCAP UNRECOG TRANS ID RX Unrecognized transaction ids received on the reporting FS TCAP UNRECOG TRANS ID TX Unrecognized transaction ids sent by the
230. nvocations detected on the reporting FS This is indicative of the external application server having answered the call and sent a 200 OK to the BTS POTS VM ACCESS Voice Mail Redirect Accesses detected on the reporting FS POTS VM ACT FAIL Unsuccessful Voice Mail Redirect Activations detected on the reporting FS POTS VM ACT SUCC Successful Voice Mail Redirect Activations detected on the reporting FS POTS VM ATTMP Voice Mail Redirect Invocations detected on the reporting FS POTS VM DEACT FAIL Unsuccessful Voice Mail Redirect Deactivations detected on the reporting FS POTS VM DEACT SUCC Successful Voice Mail Redirect Deactivations detected on the reporting FS POTS WARMLINE ATTMP Warmline service instance attempts on the reporting FS OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x ga Chapter6 Using BTS Measurements Learning the Measurement Types POTS Class of Service F5 Measurements Table 6 11 POTS Class of Service Measurements Description Measurement rapid count could mean a potential problem in the system POTS COS 900 BLOCKED Calls denied due to subscriber based 900 restrictions on the reporting FS POTS COS 976 BLOCKED Calls denied due to subscriber based 976 restrictions on the reporting FS POTS COS ACCT CODE FAIL Not currently used POTS COS ACCT CODE SUCC Successful account code validations on the re
231. o Y If the CN REFERRAL token is set to N the changed number table is not updated with the changed number information Use the show subscriber command to verify the new DN show sub id id Example show sub id sub1 Dni indicates 206 222 1841 Verify that the changed number old DN of the subscriber is being tracked in the changed number table show changed number old dn old dn Example show changed number OLD DN 206 222 2345 Use the dn2subscriber table to verify that the old DN is in CN state and new DN is in assigned state Check if the status of the old DN is CN show dn2subscriber FDN old DN Example show dn2subscriber FDN 206 222 2345 Check if the status of the new DN is assigned show dn2subscriber FDN lt new DN gt Example show dn2subscriber FDN 206 222 1841 Place an incoming call to the new DN and verify the call is setup successfully Place an incoming call to the old DN and verify that the announcement played is lt old DN gt has been changed to lt new DN gt If an announcement is not played do the following Verify if the release cause id maps to annc id 118 show release cause id 22 Verify if the announcement id maps to announcement number 301 show annc id 118 Note If there is no referral number that is when CN REFERRAL is set to N where the new number is private the BTS 10200 plays a generic announcement indicating that the number has changed No further information is provid
232. on determines whether to forward broadcast packets directed to a specific net or subnet if that net or subnet is directly connected to the machine If the system is acting as a router this option can be exploited to generate a great deal of broadcast network traffic Turning this option off helps prevent broadcast traffic attacks The Solaris default value is 1 True For example ip_forward_directed_broadcasts 0 IP_FORWARD_SRC_ROUTED This option determines whether to forward packets that are source routed These packets define the path the packet should take instead of allowing network routers to define the path The Solaris default value is 1 True For example ip forward src routed 0 IP IGNORE REDIRECT This option determines whether to ignore the ICMP packets that define new routes If the system is acting as a router an attacker may send redirect messages to alter routing tables as part of sophisticated attack man in the middle attack or a simple denial of service The Solaris default value is 0 False For example ip ignore redirect 1 IRE FLUSH INTERVAL This option determines the period of time at which a specific route will be kept even if currently in use Address Resolution Protocol ARP attacks may be effective with the default interval Shortening the time interval may reduce the effectiveness of attacks The default interval is 1200000 milliseconds 20 minutes For example ip ire flush interval 60000 IP
233. on the reporting FS The most likely cause of this situation is a lack of resources on the FS to handle the IVR activity This is normally a result of database access issues POTS MLS SUCC Language change attempts there were successfully processed by the reporting FS This is indicative of successful termination of the IVR when the user successfully changes their language choice selects a language choice or refuses to confirm a new choice POTS OC EDP RECEIVED EDP triggers received by a FS during periods of congestion POTS OP INTERRUPT ATTMP Operator Interrupt service instance attempts on the reporting FS POTS PS FAIL Privacy Screening Invocations failures detected on the reporting FS This is indicative of the external application server not answering the call or the trunk between the app server and the BTS is out of service POTS PS MANAGE FAIL Unsuccessful Managed Privacy Screening Activations Deactivations detected on the reporting FS This is indicative of the external application server not answering the call or the trunk between the app server and the BTS is out of service for PS Manage feature invocations POTS PS MANAGE SUCC Successful Managed Privacy Screening Activations Deactivations detected on the reporting FS This is indicative of the external application server having answered the call and sent a 200 OK to the BTS for PS Manage feature invocations POTS PS SUCC Privacy Screening I
234. onal states e in service e out of service e manually busy operate in wait state operate in standby state restore session request normal restore session request switchover restore session request maintenance restore session fail normal restore session fail switch over restore session fail maintenance restore establish request normal restore establish request switchover restore establish request maintenance restore establish fail normal restore establish fail switchover restore establish fail maintenance e in maintenance state down session set fail soft normal down session set fail hard normal down session set fail soft maintenance down session set fail hard maintenance down establish request soft normal down establish request hard normal down establish request soft maintenance down establish request hard maintenance down establish request hard normal down establish request soft maintenance down establish request hard maintenance down establish fail soft normal down establish fail hard normal down establish fail soft maintenance down establish fail hard maintenance delete graceful request remove release request remove session set remove graceful in service and maintenance state e DPC is inaccessible Viewing TGs with ISDN D show isdn dchan channels Switching ISDN D channels control isdn dchan tgn id 1 This switches the active D channel to standby and the standby D channel to active
235. ontrolState column using 1 commit to change the state SET Primary EMS e Primary BDMS e Primary CA Primary POTS Centrex Tandem FS Primary AIN FS SETs on MIB columns MGW TG Subscriber Termination Trunk Termination SCTP Association Viewing groups of BTS components GET GETNEXT on the following branch iso org dod internet private enterprises ipcell opticall statusControlBulk MGW TG Subscriber Termination Trunk Termination The Status Value column displays components as follows separates each instance of a BTS component separates status fields enumerated states are the same as the component s OAMPTable separates CIC and TGN_ID OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x jg Chapter7 Using the BTS SNMP Agent Hs Querying the SNMP Agent Querying the SNMP Agent Table 7 4 Querying the SNMP Agent Task Operation Querying the SNMP 1 Open the etc snmp conf snmpd conf file agent directly 2 In read community enter a single user group for read access 3 In managers enter the IP address or hostname of NMS to query enter multiple addresses separated by spaces Note To keep communication with the Master Agent leave the localhost entry 4 Restart the SNMP agent enter etc init d S98mibiisa stop etc init d S98mibiisa start 5 Query the SNMP agent using the read community and port 13230 Querying the SNMP 1
236. orting FS gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter6 Using BTS Measurements Table 6 10 Measurement Learning the Measurement Types W Miscellaneous POTS Measurements continued Description rapid count could mean a potential problem in the system POTS_HOTV_ATTMP Successful Hotline Variable instance attempts on the reporting FS POTS_HOTV_DEACT_SUCC Successful Hotline Variable deactivation attempts on the reporting FS POTS_HOTV_INTERROG_SUCC Successful Hotline Variable interrogation attempts on the reporting FS POTS_LCD_AUTH_ATTMP Authorization attempts made for Limited Call Duration feature invocations on the reporting FS POTS_LCD_AUTH_FAIL Unsuccessful authorization attempts made for Limited Call Duration feature invocations on the reporting FS POTS_LCD_AUTH_SUCC Successful authorization attempts made for Limited Call Duration feature invocations on the reporting FS POTS_LCD_FORCED_DISC forced call disconnections made for Limited Call Duration calls on the reporting FS POTS LCD REAUTH FAIL Unsuccessful re authorization attempts made for Limited Call Duration feature invocations on the reporting FS POTS MLS ATTMP Attempts on the reporting FS to change the language of choice by the user POTS MLS REJECT NO RSRC Language change attempts refused due to a lack of available resources
237. orting trunk group SGA ABNORMAL REL TX RELs sent with a cause other than NORMAL on the reporting trunk group SGA ACM RX ACM messages received on the reporting trunk group SGA ACM TX ACM messages sent on the reporting trunk group SGA ANM RX ANM messages received on the reporting trunk group SGA ANM TX ANM messages sent on the reporting trunk group SGA BLA RX BLA messages received on the reporting trunk group SGA BLA TX BLA messages sent on the reporting trunk group SGA BLO RX BLO messages received on the reporting trunk group SGA BLO TX BLO messages sent on the reporting trunk group SGA CCL RX CCL messages received on the reporting trunk group SGA CCL TX CCL messages sent on the reporting trunk group SGA CCR RX CCR messages received on the reporting trunk group SGA CCR TX CCR messages sent on the reporting trunk group SGA CGB RX CGB messages received on the reporting trunk group SGA CGB TX CGB messages sent on the reporting trunk group Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 0L 16000 07 Era Using BTS Measurements Learning the Measurement Types Table 6 29 ISUP ITU China Measurements continued Description Measurement rapid count could mean a potential problem in the system SGA CGBA RX CGBA messages received on the reporting trunk group SGA CGBA TX CGBA messages sent on the reporting trunk group SGA
238. p SGA_SUS_TX SUS messages sent on the reporting trunk group SGA_UBA_RX UBA messages received on the reporting trunk group SGA_UBA_TX UBA messages sent on the reporting trunk group SGA_UBL_RX UBL messages received on the reporting trunk group SGA_UBL_TX UBL messages sent on the reporting trunk group SGA_UCIC_RX UCIC messages received on the reporting trunk group SGA_UCIC_TX UCIC messages sent on the reporting trunk group SGA_UNEXPECT_MSG_RX Unexpected messages received on the reporting trunk group SGA_UNRECOG_MSG_RX Unrecognized messages received on the reporting trunk group Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 RN Chapter6 Using BTS Measurements Learning the Measurement Types ISUP ITU HongKong Measurements Table 6 31 ISUP ITU HongKong Measurements Description Measurement rapid count could mean a potential problem in the system SGA ABNORMAL REL RX RELs received with a cause other than NORMAL on the reporting trunk group SGA ABNORMAL REL TX RELs sent with a cause other than NORMAL on the reporting trunk group SGA ACM RX ACM messages received on the reporting trunk group SGA ACM TX ACM messages sent on the reporting trunk group SGA ANM RX ANM messages received on the reporting trunk group SGA ANM TX ANM messages sent on the reporting trunk group SGA BLA RX BLA messages received on the reporting trunk g
239. p 4 Step 5 Step 6 Step 7 NTP DNS traffic traffic to external archive server and traffic from other machine to Cisco BTS 10200 system eg login should all go through management networks i e network gateway in management network This is particularly important in CA system because CA has both management and signaling network If user does not specify explicitly in this file those traffic will be directed to signaling network because signaling network is the default one in CA FS Make sure there is a soft link pointing from etc rc3 d S96StaticRoutes to opt utils S96StaticRoutes ls 1 etc rc3 d S96StaticRoutes After editing close the file and run S96StaticRoutes etc rc3 d S96StaticRoutes Repeat Step 1 to Step 5 on the secondary CA Verify the connectivity by pinging the DNS server NTP server external archive server or any machine that user just added in that file LAF Alarm Information Refer to the following link to see the LAF alarm information Document Name Link to the Document Cisco BTS 10200 Troubleshooting Guide http www cisco com en US docs voice ip comm bts 6 0 troubleshooting guide 07tg01 html wp1938289 Moving Core Files BTS creates and stores core files in the bin directory for the binary executable that generated the core Core files are large 2 4 GB and eventually cause a disk full condition resulting in a switchover When a BTS platform system generates a core file the
240. pecial tones the BTS supports for subscriber and operator features Appendix B FIM XML Explains the Feature Interaction Module Extensible Markup Language FIM XML feature OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x a Preface BB introduction Document Change History This table provides the revision history for the Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Table 1 Version Number Revision History Issue Date Status Reason for Change OL 16000 01 31 Mar 2008 Initial Initial document for Release 6 0 OL 16000 02 31 July 2008 Updated Added Change Number instructions for subscribers OL 16000 03 18 Nov 2008 Revised Added keepalive note to Chapter 5 and updated the change announcement and change subscriber directory number information in Chapter 4 OL 16000 04 11 Dec 2008 Revised Updated the Managing Trunk Groups and Trunks section on page 5 3 OL 16000 05 21 July 2009 Revised Added the Enabling NMS to Query Poll Solaris SNMP Agent section on page 7 6 OL 16000 06 25 Sep 2009 Revised e Added the Log Archive Facility LAF section on page 3 26 e Added a note in Chapter 2 e Changed all the references of workgroup to work group in all CLI examples Updated the Returnable Operational States Table in Managing External Resour
241. porting CA SIA INCOM END USR BUSY Incoming calls not completed because the end user is busy SIA INCOM FAIL Failed incoming SIP calls SIA INCOM INIT Incoming SIP call initializations SIA_INCOM_SUCC Successful incoming SIP calls SIA_INVITE_NO_CALL_TO_REPLACE INVITE SIP messages with Replaces header Calls are rejected because the replaces call ID is not found SIA_KMPL_SUBSCRIBE_RX KPML SIP SUBSCRIBE messages received SIA_KPML_NOTIFY_RX KPML SIP NOTIFY messages received SIA_KPML_NOTIFY_TX KPML SIP NOTIFY messages sent to SIP phones SIA_KPML_SUBSCRIBE_TX KPML SIP SUBSCRIBE messages sent out by the CA gp Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter6 Using BTS Measurements Learning the Measurement Types W Table 6 33 SIP Interface Adapter Measurements continued Description Measurement rapid count could mean a potential problem in the system SIA MWI NOTIFY SIP Notify MWIS received from SIP subscribers SIA MWI NOTIFY TX SIP Notify MWIS sent to SIP phones SIA MWI NOTIFY TX FAIL SIP Notify MWIs that failed to be sent to SIP phones SIA_OC_INVITE_REJECT Incoming INVITE messages rejected due to an overload SIA OC REFER REJECT Incoming REFER messages rejected due to an overload SIA OC REGISTER REJECT In
242. porting FS Account codes do not get validated any dialed account code entered by the user is considered valid including an empty account code POTS COS ANI ATTMP SUCC Automatic Number ID directory number lookups successfully attempted on the reporting FS An ANI attempt is successful when the ANI DN is available on the reporting FS and ANI status is allowed as per provisioning In the case of casual calls ALL ANI attempts are successful if the Casual Code is valid and allowed on reporting FS POTS COS ANI BLOCKED CALL Calls blocked based on Automatic Number ID directory number lookups on the reporting FS In the case of Casual calls ANI does also get blocked if Casual Codes are invalid POTS COS AUTH CODE FAIL Unsuccessful authentication code validations on the reporting FS POTS COS AUTH CODE SUCC Successful authentication code validations on the reporting FS POTS COS CASUAL RESTRICT Calls denied due to subscriber based casual dialing restrictions on the reporting FS POTS COS DA BLOCKED calls denied due to subscriber based directory assistance restrictions on the reporting FS POTS COS INTL BLOCKED BW International based calls blocked due to a match on a black list or an exclusion from a white list on the reporting FS POTS COS INTL OP BLOCKED Calls denied due to subscriber based international operator restrictions on the reporting FS POTS COS INTL RESTRICT Not currently used POTS COS
243. porting trunk group ISUP_UBL_RX Unblocking messages received on the reporting trunk group ISUP_UBL_TX Unblocking messages sent on the reporting trunk group ISUP_UNEXPECT_MSG_RX Unexpected messages received on the reporting trunk group ISUP_UNRECOG_MSG_RX Unrecognized messages received on the reporting trunk group ISUP_UPA_RX User Part Acknowledgement messages received on the reporting trunk group ISUP_UPA_TX User Part Acknowledgement messages sent on the reporting trunk group ISUP_UPT_RX User Part Test messages received on the reporting trunk group ISUP_UPT_TX User Part Test messages sent on the reporting trunk group ISUP_USR_RX User To User messages received on the reporting trunk group ISUP_USR_TX User To User messages sent on the reporting trunk group The following table illustrates the message measurements applicable to a given ISUP variant the total message abnormal release unexpected and unrecognized message measurements that apply to all variants Table 6 25 Message Measurements Applicable to ISUP Variants Hong Message ANSI China Mexico Thailand Kong Chile Australia Israel ETSIv2 France Poland ACM X X X X X X X X X X X X ANM X X X X X X X X X X X X ARR X BLA X X X X X X X X X X X BLO X X X X X X X X X X X X CCL X X X X X CCR X X X X X X X X X X X CEN X X X X X X X CGB X X X X X X X X X X
244. potsctx bin FIMXML xsd OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x ag AppendixB FIM XML BE installing the FIM XML File Using the Offline FIM XML Tool Step6 the following Java application java jar fimxml jar param1 param2 param3 param4 Where e paraml the name of the external FIM XML file described in Step 3 e param2 the name of the original FIM XML file produced during the Cisco BTS 10200 installation Copy this file from the following path opt OptiCall etc fimxml FSPTC235 FIMXMLRUules xml e param the name of the configuration file described in Step 4 e param4 the name of the configurable file to be generated defaults to merged xml This parameter is optional If the script runs successfully the tool returns the following message SUCCESS New FIM XML generated at path path The successfully generated configurable FIM XML files are copied or FTP to the EMS If the script does not complete successfully the system returns a non zero value and generates a log file which is copied to the same directory as the FIM XML tool jar file amp Note The tool produces log files for both successful and unsuccessful attempts amp Note You can troubleshoot the errors from the descriptions provided with the error messages Step7 Run the following command from the EMS install fimxml file_name lt absolute_path gt This command does
245. process M3UA DATA TRANS RX Data transfers received on the reporting signaling gateway process M3UA DATA TRANS TX Data transfers sent on the reporting signaling gateway process M3UA DAUD TX DAUDS sent on the reporting signaling gateway process M3UA DAVA RX DAVAs received on the reporting signaling gateway process M3UA DOWN ACK RX DOWN Acknowledges received on the reporting signaling gateway process M3UA DOWN TX DOWNS sent on the reporting signaling gateway process M3UA DRST RX DRST received on the reporting signaling gateway process M3UA DUNA RX DUNAs received on the reporting signaling gateway process M3UA DUPU RX DUPUS received on the reporting signaling gateway process M3UA ERR RX Errors received on the reporting signaling gateway process M3UA ERR TX Errors sent on the reporting signaling gateway process M3UA INACTIVE ACK RX INACTIVE Acknowledges received on the reporting signaling gateway process M3UA INACTIVE TX ACTIVES received on the reporting signaling gateway process M3UA INVALID SCTP SIGNALS Invalid SCTP signals on the reporting signaling gateway process M3UA MSG CLASS ERR Message class errors on the reporting signaling gateway process M3UA MSG LENGTH ERR Messages of invalid length received on the reporting signaling gateway process M3UA MSG RX OTHER ERR Messages received with other errors on the reporting CA or FS M3UA MSG TYPE ERR Message type errors on the reporting signaling gateway process M3UA NETWORK APPEAR
246. ptional field of 1 20 text characters account id ABC123456789 Viewing DNs The DN is the telephone number This number is a derived value composed of the office code ndc office code ec and the dn2subscriber dn fields It is a concatenation to provide a consistent view of the primary directory number for a subscriber It is 1 14 numbers show 4692550529 Viewing DNs by subscriber This command returns a list of all DNs associated with a specified subscriber or account id In this command the subscriber id field or the new account id field determines the DN s to list Each row of data represents a DN entry The additional data is supplied to provide further information about the DN show sub dn list sub id foo 123 account id ABC123456789 Viewing line features by DN This command returns a list of all features associated with a specified DN In this command the DN is supplied to qualify the data search The data returned is not in the form of services and service packages This query dips into the service packages and finds the actual features associated with each service assigned to the DN and its subscriber show dn line feat dnz4692550529 sub id foo 123 account id ABC123456789 Viewing feature summaries by DN This command returns the list of all features associated with a specified entity In this command the DN Subscriber ID or Account ID is supplied to qualify the data search The
247. r s password reset password name username days valid number of days the new password will be valid warn number of days before password expiration to warn user reset password name username days valid 30 warn 4 A password must Have 6 8 characters e Have at least two alphabetic characters e Have at least one numeric or special character e Differ from the user s login name and any combination of the login name e Differ from the old password by at least three characters Change the password for user optiuser on each BTS Adding a new work group change command table noun mgw verb add work groups latex Adding a user to a work group change user name trs80nut work groups rubber Removing a user from a work group change user name trs80nut work groups latex Viewing all currently active users show session Viewing an active user show session terminal OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x gy Chapter2 Managing BTS Users and Commands Using EMS Managing Users Table 2 1 Managing Users continued Task Sample Command Blocking an active user 1 Select operation mode e MAINTENANCE default for regular maintenance e UPGRADE for upgrades 2 block session terminal USR16 Note You cannot block the session of a user with higher privileges than yours Prevent BTS provisioning during an upgrade
248. racle orainst owner and group Login to remote SFTP server su oracle ssh sftp root priems sftp gt cd opt orahome ssh sftp gt get id rsa sftp quit catid rsa pub gt gt authorized keys chmod 600 id rsa authorized keys 15 1 IW 1 oraoragrp788 Mar 10 16 52 authorized keys IW 1 oraoragrp1675 Mar 10 16 48 id rsa OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x jg Chapter3 Monitoring and Backing Up the BTS BE Archiving Your Database Step 6 Step 7 IW 1 oraoragrp394 Mar 10 16 48 id rsa pub Sftp the id rsa and id rsa pub files generated in Step 1 to remote SFTP server opt orahome ssh directory Make the file owned by oracle orainst owner and group Test SSH and SFTP from both the primary and secondary EMSs to the remote SFTP server a From BTS primary EMS su oracle sftp ping oracle SFTPserverName Connecting to SFTPserverName sftp quit SFTP PING OK Note Step 8 At the first login the following message may display Warning Permanently added the RSA host key for IP address 10 xx xxx xxx to the list of known hosts To schedule the ora sftp backup ksh process to execute at 5 30am every day in oracle crontab on both the primary and secondary EMS a Login as oracle or su oracle and enter the following crontab e b Add the following line to the Oracle crontab on the primary EMS
249. rations and Maintenance Guide Release 6 0 x EM OL 16000 07 1 Chapter6 Using BTS Measurements Learning the Measurement Types Call Tools Measurements Table 6 42 Measurement Call Tools Measurements Description rapid count could mean a potential problem in the system TOOLS_TRUNK_TRANS_ATTMP Times the TVT process on the reporting CA received a request to perform a trunk based translation TOOLS_TRUNK_TRANS_SUCC Times the TVT process on the reporting CA received a request to perform a trunk based translation and completed it successfully TOOLS_LINE_TRANS_ATTMP Times the TVT process on the reporting CA received a request to perform a line based translation TOOLS_LINE_TRANS_SUCC Times the TVT process on the reporting CA received a request to perform a line based translation and completed it successfully AIN Tools Measurements Table 6 43 Measurement AIN Tools Measurements Description rapid count could mean a potential problem in the system TOOLS_LNP_QUERY_ATTMP Times the reporting FS received a request to perform an LNP query from the QVT tool TOOLS_LNP_QUERY_SUCC Times the reporting FS received a request to perform an LNP query from the QVT tool and completed it successfully TOOLS_TOLLFREE_QUERY_ATTM Times the reporting FS received a request to perform a Toll Free query from the QVT tool TOOLS_TOLLFREE_QUERY_SUCC Times the reporting FS r
250. rface Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 1 CHAPTER Using BTS Measurements Revised February 18 2010 OL 16000 07 Introduction This chapter describes BTS traffic measurements and tells you how to use them BTS does the following e Collects statistics in 5 15 30 or 60 minute intervals e Collects TG statistics at 100 second intervals e Clears measurements after each interval without loss of ongoing counts e Saves 48 hours of statistical data in 5 15 30 or 60 minute increments in persistent store Displays of summary report of past 48 hour period e Provides On demand report queries keyed by collection interval e Issues events There are many measurement types but they all have a similar format Only titles and measurement labels differ Each header tells you where the data is from and whether it is normal or suspect Access BTS measurements using the following e Command line interface CLI which runs over a telnet or secure shell SSH session e Comma separated value CSV or Extensible Markup Language XML format via FTP or SFTP interface SNMP MIB version v2c Measurements without data for the given interval do not appear in reports Using Measurements When working with measurements watch for the following rapid buildup of counts Sometimes that means congestion or processing failures e disparity in measurement pairs that ar
251. rigger Profile 10 OL 16000 06 Contents MI Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x BB Contents Feature Configuration B 10 Subscriber Sip Trigger Profile 11 Service ld 11 Subscriber Service Profile B 11 Feature Restrictions and Limitations B 11 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Em OL 16000 06 Preface Revised February 18 2010 OL 16000 07 Introduction This document is the Operations and Maintenance Guide for the Cisco BTS 10200 Softswitch Release 6 0 1 Organization This guide has the following chapters Chapter 1 Starting and Shutting Down the BTS Tells you how to start up and shut down the BTS Chapter 2 Managing BTS Users and Commands Using EMS Describes operator interfaces to the BTS and how to manage access and users Chapter 3 Monitoring and Backing Up the BTS Includes overall BTS maintenance strategies Chapter 4 Operating the BTS Tells you how to operate the BTS Chapter 5 Managing External Resources Tells you how to manage external resources provisioned on the BTS using administrative ADM commands Chapter 6 Using BTS Measurements Describes BTS traffic measurements and tells you how to use them Chapter 7 Using the BTS SNMP Agent Explains how to use the Simple Network Management Protocol SNMP agent Appendix A Feature Tones Explains s
252. rocess does not run on the CA nodes Note The CA runs only the standard Solaris SNMP agent The standard Solaris SNMP agent runs on both the active and standby EMS and CA nodes Therefore all the four nodes generate the solaris level traps The name of the standard Solaris SNMP agent is mibiisa which runs on port number 13230 The Solaris SNMP agent can be used to collect the sun box related statistics and or traps Note that the mibiisa supports only those OIDs object identifiers that are defined in the SUN MIB The active standby EMS and active standby CA nodes generate the solaris level traps whereas only the active EMS generates BTS specific traps and sends them to NMS The NMS can query poll all the four nodes to receive the generated traps To enable the NMS to directly query the Solaris SNMP agent for a range of OIDs specified by SUN MIBs and receive Solaris box level traps do the following 1 Open the etc snmp conf snmpd conf file 2 Define the read community as public 3 In the Managers field enter the IP address or hostname of the NMS from where the user needs to send the SNMP query Enter multiple addresses separated by spaces but leave the localhost entry as is 4 In the Trap field configure the IP address or hostname of the NMS where the traps have to be sent 5 Restart the SNMP agent enter etc init d S98mibiisa stop etc init d S98mibiisa start 6 Query the SNMP agent
253. roup SGA BLA TX BLA messages sent on the reporting trunk group SGA BLO RX BLO messages received on the reporting trunk group SGA BLO TX BLO messages sent on the reporting trunk group SGA CEN RX messages received on the reporting trunk group SGA CEN TX messages sent on the reporting trunk group SGA CGB RX CGB messages received on the reporting trunk group SGA CGB TX CGB messages sent on the reporting trunk group SGA CGBA RX CGBA messages received on the reporting trunk group SGA CGBA TX CGBA messages sent on the reporting trunk group SGA CGU RX CGU messages received on the reporting trunk group SGA CGU TX CGU messages sent on the reporting trunk group SGA CGUA RX CGUA messages received on the reporting trunk group SGA CGUA TX CGUA messages sent on the reporting trunk group SGA CON RX CON messages received on the reporting trunk group SGA CON TX CON messages sent on the reporting trunk group SGA COT RX COT messages received on the reporting trunk group SGA COT TX COT messages sent on the reporting trunk group SGA CPG RX CPG messages received on the reporting trunk group SGA CPG TX CPG messages sent on the reporting trunk group SGA FAC RX FAC messages received on the reporting trunk group SGA FAC TX FAC messages sent on the reporting trunk group SGA GRA RX GRA messages received on the reporting trunk group SGA GRA TX GRA messa
254. roup SGA_PAM_RX PAM messages received on the reporting trunk group SGA_PAM_TX PAM messages sent on the reporting trunk group SGA_REL_RX REL messages received on the reporting trunk group SGA_REL_TX REL messages sent on the reporting trunk group SGA_RES_RX RES messages received on the reporting trunk group SGA_RES_TX RES messages sent on the reporting trunk group SGA_RLC_RX RLC messages received on the reporting trunk group SGA_RLC_TX RLC messages sent on the reporting trunk group SGA_RSC_RX RSC messages received on the reporting trunk group SGA_RSC_TX RSC messages sent on the reporting trunk group SGA_SUS_RX SUS messages received on the reporting trunk group SGA_SUS_TX SUS messages sent on the reporting trunk group Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 0L 16000 07 EN Chapter6 Using BTS Measurements Learning the Measurement Types Table 6 26 ISUP ANSI Measurements continued Description Measurement rapid count could mean a potential problem in the system SGA UBA RX UBA messages received on the reporting trunk group SGA UBA TX UBA messages sent on the reporting trunk group SGA UBL RX UBL messages received on the reporting trunk group SGA UBL TX UBL messages sent on the reporting trunk group SGA UCIC RX UCIC messages received on the reporting trunk group SGA UCIC TX UCIC messages sent on the reporting trunk group SGA UNEXPECT MSG RX Unexpected mess
255. runk group ISUP CON TX Connect messages sent on the reporting trunk group ISUP CONG CALL REJECTED The congestion rejected calls on a per trunk group basis This is implemented for SGA ISUP COT RX Continuity messages received on the reporting trunk group gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter6 Using BTS Measurements Learning the Measurement Types W Table 6 24 ISUP Protocol Measurements continued ISUP_COT_TX Continuity messages sent on the reporting trunk group ISUP_CPG_RX Call Progress messages received on the reporting trunk group ISUP_CPG_TX Call Progress messages sent on the reporting trunk group ISUP_CQM_RX Circuit Query messages received on the reporting trunk group ISUP_CQM_TX Circuit Query messages sent on the reporting trunk group ISUP_CQR_RX Circuit Query Response messages received on the reporting trunk group ISUP_CQR_TX Circuit Query Response messages sent on the reporting trunk group ISUP_CRA_RX Circuit Reservation Acknowledgement messages received on the reporting trunk group ISUP_CRA_TX Circuit Reservation Acknowledgement messages sent on the reporting trunk group ISUP_CRG_RX Charge Information messages received on the reporting trunk group ISUP_CRG_TX Charge Information messages sent on the r
256. s and Maintenance Guide Release 6 0 x Em OL 16000 07 AppendixA Feature Tones Tone Frequencies and Cadences W Table A 2 Subscriber and Operator Tone Descriptions continued Tone Frequency Hz Cadence Played by MGW Permanent signal 480 Steady on used for operator BLV 1 Reminder ring tone ring splash 440 480 0 5 sec ring Reorder tone 480 620 0 25 sec on 0 25 sec off repeating Ringback tone audible ringing 440 480 2 sec on 4 sec off repeated Stutter recall dial tone 350 440 3 bursts 0 1 sec on 0 1 sec off then steady on 1 BLV busy line verification Table A 3 lists the maintenance tones used for continuity testing See the Telcordia document GR 317 CORE for additional details Table A 3 Maintenance Tone Descriptions Tone Frequency Hz Description 2010 Hz 2010 Used for single tone test under either of the following conditions continuity tone e The circuit is a 4 wire circuit at both the transceiver end and the distant end e The circuit is a 2 wire circuit at the transceiver end 1780 Hz 1780 Used for dual tone test with a 4 wire circuit at the transceiver end and a 2 wire circuit continuity tone at the distant end All tones are based on information in the following Telcordia document GR 506 CORE Signaling for Analog Interfaces Telcordia document TR NWT 506 Issue 3 Signaling e Telcordia document GR 590 CORE Call Pickup Features FSD 01 02 2800
257. s audit trunk type row count Auditing every entry in each audit database provisionable table Auditing provisionable tables audit database type row count based on type Note type defaults to full Auditing provisionable tables audit database platform state active based on platform state Note platform state defaults to active Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 0L 16000 07 EN Chapter3 Monitoring and Backing Up the BTS Exporting Provisioned Data Table 3 4 Auditing Databases and Tables continued Task Sample Command Auditing mismatches across 1 Login as root network elements 2 Enter bts audit ems priems01 ca prica01 platforms CA146 FSAIN205 tables SUBSCRIBER MGW PROFILE Note bts audit cannot work in certain scenarios for example when a termination record points to an invalid mgw Resolving mismatches across Ifatable references a missing row the mismatch is not resolved Only network elements synchronize data mismatches between active network elemens 1 Audit mismatches using bts audit 2 Enter bts sync opt ems report Audit CA146 root sql bts sync applies updates directly to the databases Exporting Provisioned Data The CLI Native Data Export feature enables the export of all provisioning data from the BTS 10200 system by the use of a CLI command Execution of the CLI command stores the exported data in a user named output file in text format i
258. s in maintenance state controlled to MAINT e TERM FAULT Bearer termination is in faulty condition e SIGNALLING FAULT Signaling link for example SS7 link or ISDN D channel is faulty MAINT BLOCK Trunk termination is manually controlled OOS controlled mode GRACE HARDWARE BLOCK Trunk termination is manually controlled OOS controlled mode FORCED e OUTGOING_RESTRICTED The outgoing call is not allowed DPC INACCESSIBLE The DPC is not accessible e ACL CONGESTION LEVEL 1 Automatic Congestion Level ACL congestion is at level 1 e ACL CONGESTION LEVEL 2 ACL congestion is at level 2 e ACL CONGESTION LEVEL 3 ACL congestion is at level 2 e TFC CONGESTION LEVEL 1 Controlled TFC congestion is at level 1 e TFC CONGESTION LEVEL 2 TFC congestion is at level 2 TFC CONGESTION LEVEL 3 TFC congestion is at level 3 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x EXAM OL 16000 07 1 Chapter5 Managing External Resources Managing Trunk Groups and Trunks W Table 5 4 Understanding Trunk Group and Trunk Generic Command Responses continued Command Command Entered Response Possible Conditions SS7 trunk Failure ACT LOC INIT RESET Reset circuit at startup commands e ACT_LOC_MML_RESET Craft reset request ACT LOC QUERY Circuit query e ACT LOC UPU Action to perform user part unavailable ACT LOC VALI
259. s on the reporting FS POTS_CWD_INTERROG_SUCC Call Waiting Deluxe successful service interrogation attempts on the reporting FS POTS_DND_ACT_FAIL Do Not Disturb deactivation attempts during the collection interval POTS_DND_ACT_SUCC Do Not Disturb activation attempts during the collection interval POTS_DND_DEACT_ FAIL Do Not Disturb deactivation attempts during the collection interval POTS_DND_DEACT_SUCC Do Not Disturb activation attempts that failed due to a lack of resources during the collection interval POTS_DND_REJECT Do Not Disturb activation attempts successful during the collection interval POTS_DRCW_ATTMP Distinctive Ring Call Waiting service instance attempts on the reporting FS POTS_DRCW_REJECT_NO_RSRC Distinctive Ring Call Waiting attempts rejected due to a lack of available resources on the reporting FS POTS_DRCW_SUCC Distinctive Ring Call Waiting attempts successful on the reporting FS POTS_ECB_CALL_ATTEMPT Calls originated from PSAP line to a subscriber POTS_EXT_CNAM_FAIL_APP CNAM translation queries that resulted in a failed external query to a network database due to an application failure from the reporting FS POTS_EXT_CNAM_FAIL_NETW CNAM translation queries that resulted in a failed external query to a network communication failure from the reporting FS POTS EXT CNAM FAIL NETW CNAM translation queries that resulted
260. sco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 RM Chapter6 Using BTS Measurements Learning the Measurement Types Table 6 41 Measurement H 323 Protocol Measurements continued Description rapid count could mean a potential problem in the system H323 ALERT TX H323 ALERTS transmitted H323 ALERT FAIL H323 ALERTS that failed The failure is due to one of the following scenarios unable to send due to full socket queue unable to compose message due to invalid socket or lack of available memory H323 IN PROGRESS RX H323 IN PROGRESS s received H323 IN PROGRESS TX H323 IN PROGRESS s transmitted H323 IN PROGRESS FAIL H323 IN PROGRESSs that failed The failure is due to one of the following scenarios unable to send due to full socket queue unable to compose message due to invalid socket or lack of available memory H323 CALL PROCEEDING RX H323 CALL PROCEEDINGS received H323 CALL PROCEEDING TX H323 CALL PROCEEDINGS transmitted H323 CALL PROCEEDING FAIL H323 CALL PROCEEDINGS that failed The failure is due to one of the following scenarios unable to send due to full socket queue unable to compose message due to invalid socket or lack of available memory H323 RELEASE COMPLETE RX H323 RELEASEs received H323 RELEASE COMPLETE TX H323 RELEASEs transmitted H323 RELEASE COMPLETE FAIL H323 RELEASEs that failed
261. sco TAC CA FS Side B Step 1 Log in as root to CA FS side B using telnet Step 2 Enter lt hostname gt metastat grep cO Step3 Verify the return matches the following c0t0d0s6 0 No Okay c0t1d0s6 0 No Okay c0t0d0si 0 No Okay c0t1d0si 0 No Okay c0t0d0s5 0 No Okay c0t1d0s5 0 No Okay Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 01 16000 07 Chapter 3 Monitoring and Backing Up the BTS B Checking BTS System Health c0t0d0s7 c0t1d0s7 c0t0d0s0 c0t1d0s0 c0t0d0s3 c0t1d0s3 If the results differ synchronize the disk mirroring lt hostname gt cd opt setup lt hostname gt sync_mirror Verify the results using Step 1 through Step 3 oooooo No No No No No No Okay Okay Okay Okay Okay Okay Caution Incase of a mismatch synchronize once If the mismatch continues contact Cisco EMS Side A Step 1 Log in as root to EMS side A using telnet Step 2 Enter lt hostname gt metastat grep cO Step3 Verify the return matches the following c0t0d0s6 c0t1d0s6 c0t0d0s1 c0t1d0s1 c0t0d0s5 c0t1d0s5 c0t0d0s7 c0t1d0s7 c0t0d0s0 cOtid0sO c0t0d0s3 c0t1d0s3 If the results differ synchronize the disk mirroring lt hostname gt cd opt setup lt hostname gt sync_mirror Verify the results using Step 1 through Step 3 No No No Okay Okay Okay Okay Okay Okay Okay Okay Okay Okay
262. scriber from VoIP service delete subscriber service profile sub id subscriber id service id 1 Remove the subscriber from the BTS database delete subscriber id lt subscriber id gt Remove VoIP service from the subscriber s MTA delete termination prefix aaln port start 1 port end 2 mgw_id lt mgw id gt Remove the subscriber s MTA from the BTS delete mgw id lt mgw id gt Bypassing LNP After activating ported in number update BTS so calls to this number from MTAs on BTS directly queries for route to the MTA associated with the ported in number ported in change dn2subscriber office code index numbers office code index of ported TN s NPA NXX dn lt XXXX of the ported TN lnp trigger N Ensuring LNP queries for ported out numbers Update the BTS so calls to this number perform an LNP query change dn2subscriber office code index office code index of ported TN s NPA NXX dnz XXXX of the ported TN lnp trigger y Assigning a DN ported out status Note Wait for the CLEC to confirm the transfer before changing the DN status on the BTS Initially calls to the DN may have to route to the porting out subscriber s MTA using LNP Ensure you specify mode FoRCED when assigning DN to a ported out subscriber change dn2subscriber office code index office code index of porting TN s NPA NXX dn XXXX of the porting TN status ported out sub id null Disconnectin
263. se 6 0 x OL 16000 07 Chapter 3 Monitoring and Backing Up the BTS Exporting Provisioned Data Non Native Y N To generate the following reports use report dn summary All DNs in NDC and EC Thousands group in NDC and EC Operating company number OCN Switch Common Language Location Identifier CLLI code OCN CLLI code entries must match LERG data Creating Reports for Nonrural Primary and Intermediate Carriers NRUF reporting for nonrural primary and intermediate carriers Occurs at a thousands block level NPA NXX X Applies only to NANP The report returns the following based on the DN2SUBSCRIBER table s STATUS token Table 3 5 NRUF Report Data for Nonrural Carriers Data Groups Matching Data from the DN2SUBSCRIBER Table Assigned DNs Individual DNs ndc npa ec lt nxx gt DN 0 9 1 0 91 0 9 status assigned AND ADMIN DN N ndc npa ec lt nxx gt DN 0 9 0 9 0 9 status ported out AND ADMIN DN N e DID DNs ndc lt npa gt ec lt nxx gt DN xxxx status assigned AND ADMIN DN N X 10000 ndc lt npa gt ec lt nxx gt DN xxxx status ported out AND ADMIN DN N X 10000 ndc lt npa gt ec lt nxx gt DN 0 9 xxx status assigned AND ADMIN DN N X 1000 ndc lt npa gt ec lt nxx gt DN 0 9 xxx status ported out AND ADMIN DN N X 1000 ndc lt npa gt ec lt nxx gt DN 0 9 0 9 xx status assigned AND ADMIN DN N X 100 ndc lt npa gt ec lt nxx gt DN
264. sed of trunk circuits within the reporting trunk group marked as busy or in the maintenance state with terminating calls taken every 100 seconds during the interval This is mapped to the same value as the TRKGRP INCOM BUSY TRKin this release This will be re implemented to account for the MAINT state in a later release TRKGRP LBLK TRK USAGE The CCS value for trunks that are Local Blocked in the reporting trunk group for this reporting period This is not incremented for SIP or H323 trunk groups TRKGRP NAME The remote switch CLLI code and trunk group type of the reporting trunk group TRKGRP OOS TRK USAGE The CCS value for OOS trunks in the trunk group for this period This is not incremented for SIP or H323 trunk groups Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter6 Using BTS Measurements Learning the Measurement Types W Table 6 39 Trunk Group Usage Measurements continued Description Measurement rapid count could mean a potential problem in the system TRKGRP_OUTBOUND_FAIL Times the system tries to access any trunk for an outbound call unsuccessfully within the reporting trunk group e Inthe case of a SIP trunk this is incremented for each outgoing initial Invite request failure over a SIP trunk For each failure response received over a trunk for any other failure causing failure of the outbound call setup If an Invite is cancelled the meas
265. ships TGW State Allowed TG States INS OOS e MAINT INS MAINT e OOS e MAINT This table lists the administrative states BTS returns Table 5 12 Returnable Administrative States State Definition ADMIN INS In service ADMIN OOS Out of service ADMIN MAINT Maintenance Mode ADMIN OOS Pending Transitioning to out of service ADMIN MAINT Pending Transitioning to Maintenance Mode ACL Congestion is at level 1 ACL Congestion is at level 2 ACL Congestion is at level 3 TFC Congestion is at level 1 TFC Congestion is at level 2 TFC Congestion is at level 3 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter 5 Managing External Resources B Learning External Resource Dependencies Table 5 13 ISDN TGW TG State Relationships TGW State Allowed TG States Allowed Trunk States INS OOS UEQP OOS MAINT e UEQP OSS MAINT INS e UEQP OOS MAINT INS MAINT e OOS e UEQP OOS e MAINT e UEQP OSS MAINT Table 5 14 Valid Normal Trunk Termination States State Token ADMIN STATE OPER STATE STATIC STATE DYNAMIC STATE UNEQP UNEQP ANY UEQP IDLE MANUALLY OOS OOS ANY LBLK IDLE MANUALLY MAIN MAINT IDLE LBLK IDLE IDLE INS IDLE ACTV IDLE ACTIVE INCOMING JINS IDLE ACTV IDLE ACTIVE OUTGOING JINS ACTIVE ACTV OBSY TRANSIENT INS ACTIVE ACTV IBY TRNS INCOMING TRANSIENT
266. ss and Related Security LI NMS NOC User Access for amp p 7 e e Cisco BTS 10200 User password control and meg m E d authorization User authentication and authorization m L g l BTS applications and third party software lt Apache and SSH Solaris kernel and IP stack Kernel parameter tuning VoIP Network 5 Gateway Access for IAD or PSTN 104705 Adapter and User Security This section describes requirements that generally involve adapter and user level of security In the BTS 10200 adapters are any external northbound interfaces of the BTS 10200 However some extrapolated requirements involve adapter technology based on the current deployment e Support termination of a session once a provisionable inactivity timeout has occurred An event report is issued upon each timeout expiry The inactivity time ranges from 10 to 30 minutes e Restrict access as root to the BTS 10200 in all cases except Cisco and customer administrator This is a broad statement that includes the addition of command line interface CLI commands to help manage the system In addition UNIX services are restricted to harden the operating system OS The service restriction is listed in the Solaris OS Security and BTShard Package section The process of restricting root access is an ongoing process Use o
267. ssages sent on the reporting trunk group SGA_RLC_RX RLC messages received on the reporting trunk group SGA_RLC_TX RLC messages sent on the reporting trunk group SGA_RSC_RX RSC messages received on the reporting trunk group SGA_RSC_TX RSC messages sent on the reporting trunk group SGA_SAM_RX SAM messages received on the reporting trunk group SGA_SAM_TX SAM messages sent on the reporting trunk group SGA_SGM_RX SGM messages received on the reporting trunk group SGA_SGM_TX SGM messages sent on the reporting trunk group SGA_SUS_RX SUS messages received on the reporting trunk group SGA_SUS_TX SUS messages sent on the reporting trunk group SGA_UBA_RX UBA messages received on the reporting trunk group SGA_UBA_TX UBA messages sent on the reporting trunk group SGA_UNEXPECT_MSG_RX Unexpected messages received on the reporting trunk group SGA_UNRECOG_MSG_RX Unrecognized messages received on the reporting trunk group OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x jg Chapter6 Using BTS Measurements Learning the Measurement Types Audit Measurements Table 6 32 Audit Measurements Measurement Description rapid count could mean a potential problem in the system AUDIT FS TOTAL CA SWITCHOVER Audits to check all active CCBs in response to a CA platform switchover occurring This is only applicable when the standby CA becomes active AUDIT FS TOT
268. ssful invocations detected on the reporting FS POTS_NSA_INVOKE_SUCC No Solicitation Announcement successful invocations detected on the reporting FS POTS_OCB_ACT_SUCC Outward Call Barring successful activation attempts on the reporting FS POTS_OCB_DEACT_SUCC Outward Call Barring successful deactivation attempts on the reporting FS POTS_OCB_INTERROG_SUCC Outward Call Barring successful interrogation attempts on the reporting FS POTS_OCB_INTL_BLOCK international calls blocked on the reporting FS via Outward Call Barring POTS_OCB_INVALID_PASSWORD Outward Call Barring attempts unsuccessful due to invalid password entry by the user on the reporting FS POTS_OCB_INVOCATION Outward Call Barring invocation attempts on the reporting FS POTS_OCB_LOCAL_BLOCK local calls blocked on the reporting FS via Outward Call Barring POTS_OCB_NATL_BLOCK national calls blocked on the reporting FS via Outward Call Barring POTS_RACF_ATTMP Remote Activation Call Forward attempts on the reporting FS POTS_RACF_CFU_ACT Remote Activation Call Forward activation attempts successful on the reporting FS POTS_RACF_CFU_DEACT Remote Activation Call Forward deactivation attempts successful on the reporting FS POTS_RACF_CFU_UNCHANGED Remote Activation Call Forward service instances successful but resulted in no change to the forwarding to number on the reporting FS POTS_RACF_PI
269. stems but should be increased for busy web servers The default value is 1024 For example tcp conn req max q0 4096 The following startup files are removed from the level 3 runtime environment of the BTS 10200 These services can still be started manually if required in laboratory circumstances They are not required for field operations S7Irpe S73cachefs daemon S73nfs client S74autofs 5801 S80spc OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x jg Chapter2 Managing BTS Users and Commands Using EMS Solaris OS Security and BTShard Package S88sendmail S93cacheos finish S99dtlogin Operator Interface Additional commands have been added to manage the UNIX services in the BTS 10200 These commands are available from the CLI MAINT interface In addition these same commands are also available from the CORBA and bulk provisioning interface There are no schemas and tables associated with these commands They directly control the UNIX services These services are only enabled for the lifetime of the current kernel instance They are reset to the installed defaults when a kernel reboot is performed Table 2 3 describes the system services available using the node command Table 2 3 Node Command for UNIX Services Noun Verb Options Description Node Change SERVICE Required Defines the service to change Must be one of the following FTP
270. strative DNs ndc lt npa gt ec lt nxx gt ndc lt npa gt ec lt nxx gt ndc lt npa gt ec lt nxx gt ndc lt npa gt ec lt nxx gt ndc lt npa gt ec lt nxx gt ndc lt npa gt ec lt nxx gt ndc lt npa gt ec lt nxx gt status LRN status CLRN status RACF DN status ANNC status TEST LINE ADMIN DN Y AND status ASSIGNED ADMIN DN Y AND status PORTED OUT Administrative DID DNs ndc lt npa gt ec lt nxx gt status ASSIGNED X ndc lt npa gt ec lt nxx gt status PORTED OUT ndc lt npa gt ec lt nxx gt status ASSIGNED X ndc lt npa gt ec lt nxx gt status PORTED OUT ndc lt npa gt ec lt nxx gt status ASSIGNED X ndc lt npa gt ec lt nxx gt status PORTED OUT ndc lt npa gt ec lt nxx gt status ASSIGNED X ndc lt npa gt ec lt nxx gt status PORTED OUT DN xxxx ADMIN DN Y AND 10000 DN xxxx ADMIN DN Y AND 10000 DN 0 9 xxx ADMIN DN Y AND 1000 DN 0 9 xxx ADMIN DN Y AND 1000 DN 0 9 0 9 xx ADMIN DN Y AND 100 DN 0 9 0 9 xx ADMIN DN Y AND X 100 DN 0 9 0 9 0 9 x ADMIN DN Y AND 10 DN 0 9 0 9 0 9 x ADMIN DN Y AND x 10 Changed Number administrative DNs Creating Reports for Rural Primary and Intermediate Carriers This section identifies the DN information that is reported at the NPA NXX level when the service provider is a code holder NRUF reporting at the ndc ec level inc
271. sts the attributes in the Define Element Table 1 Attributes of Define Element Attribute Name Required Description feature_name Yes Name of the feature being defined This is unique for all the features including FCP or ISC billing name Optional The name displayed when the feature is invoked in billing records precedence_lesser_than Yes The defined feature invoked after the attribute is set in the feature name Precedence_lesser_than can contain any defined internal or external feature name For originating features the precedence lesser than must contain features defined on OHT TRIGGER and for terminating TERMINATION ATTEMPT AUTHORIZED To invoke a feature as the first feature enter the value as NULL in precedence lesser than attribute Precedence Exception Element The Precedence Exception element defines the exception in the precedence list for the defined external feature The feature name in the precedence exception element has a lesser precedence than the defined external feature even after the external feature is defined below it in the precedence list The following is the example to define precedence exception define external feature name F5 precedence lesser than F4 gt precedence exception feature name F2 lt define external gt You can have as many exceptions for the precedence as you like for example F1 gt F2 gt F3 gt F4 gt F5 gt F2 where you can define F5 precedence less than
272. surement Types System Load Usage Measurements Table 6 49 System Load Usage Measurements Description Measurement rapid count could mean a potential problem in the system SYSTEM LOAD AVERAGE IMIN Decaying averages over the last 1 minute of the sum of user system times runqueue wait times The decaying averages are updated once per second In other words itis effectively the average number of running plus runnable waiting on a cpu run queue threads over the sample period 100 sec CCS based SYSTEM LOAD AVERAGE 5MIN Decaying averages over the last 5 minutes of the sum of user system times runqueue wait times The decaying averages are updated once per second In other words itis effectively the average number of running plus runnable waiting on a cpu run queue threads over the sample period 100 sec CCS based SYSTEM LOAD AVERAGE 15MIN Decaying averages over the last 15 minutes of the sum of user system times runqueue wait times The decaying averages are updated once per second In other words itis effectively the average number of running plus runnable waiting on a cpu run queue threads over the sample period 100 sec CCS based Disk 1 0 Usage Measurements Table 6 50 Disk I O Usage Measurements Description Measurement rapid count could mean a potential problem in the system DISK_IO_DEVICE_NAME The ID name of disk DISK_IO_BYTES_READ The average value of read bytes during the l
273. t Ack messages received by the reporting BTS DQOS GATE SET ERR R X DQOS Gate Set Err messages received by the reporting BTS DQOS GATE INFO TX DQOS Gate Info messages sent from the reporting BTS DQOS_GATE_INFO_ACK RX DQOS Gate Info Ack messages received by the reporting BTS DQOS_GATE_INFO_ERR RX DQOS Gate Info Err messages received by the reporting BTS gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter6 Using BTS Measurements Learning the Measurement Types W PCMM Measurements Table 6 37 PCMM Measurements Description Measurement rapid count could mean a potential problem in the system PCMM_GATE_INFO_TX PCMM Gate Info messages sent from the reporting BTS PCMM_GATE_INFO_ACK_ PCMM Gate Info Ack messages received by the reporting BTS RX PCMM GATE INFO ERR PCMM Gate Info Err messages received by the reporting BTS RX PCMM_GATE_OPEN_RX PCMM Gate Open messages received by the reporting BTS PCMM PCMM Gate Closed messages received by the reporting BTS _GATE_CLOSED_RX PCMM_GATE_DELETE_TX PCMM Gate Delete messages sent from the reporting BTS PCMM_GATE_DELETE_AC PCMM Gate Delete Ack messages received by the reporting BTS K_RX PCMM_GATE_DELETE_ER PCMM Gate Delete Err messages received by the reporting BTS R_RX PCMM_GATE_SET_TX PCMM Gate Set messages sent from the reporting BTS PCMM_GATE_REPORT_DE PCMM Gate Report
274. t than the ones described in this table Table A 2 Subscriber and Operator Tone Descriptions Tone Frequency Hz Cadence Played by MGW Alerting pattern ringing 1 440 480 2 sec on 4 sec off repeating Alerting pattern ringing 2 440 480 0 8 sec on 0 4 sec off 0 8 sec on 4 0 sec off repeating Alerting pattern ringing 3 440 480 0 4 sec on 0 2 sec off 0 4 sec on 0 2 sec off 0 8 sec on 4 seconds off repeating Alerting pattern ringing 4 440 480 0 3 sec on 0 2 sec off 1 sec on 0 2 sec off 0 3 sec on 4 sec off repeating Alerting pattern ringing 5 440 480 0 5 sec on once Alerting pattern ringing 6 440 4 480 1 sec on 3sec off repeating Busy verification 440 2 sec burst followed by 0 5 sec burst every 10 sec used for operator BLV CW tone 440 0 3 sec on once CW Type 1 440 0 3 sec on once CW Type 2 440 0 1 sec on 0 1 sec off 2 times CW Type 3 440 0 1 sec on 0 1 sec off 3 times CW Type 4 440 0 1 sec on 0 1 sec off 0 3 sec on 0 1 sec off 0 1 sec on Confirmation tone 350 440 0 1 sec on 0 1 sec off 3 times Dial tone 350 440 steady on Line busy tone 480 620 0 5 sec on 0 5 sec off repeating Message waiting indicator tone 350 440 10 bursts 0 1 sec on 0 1 sec off then steady on Off hook warning tone 1400 2060 0 1 sec on 0 1 sec off repeating receiver off hook tone 2450 2600 Cisco BTS 10200 Softswitch Operation
275. tch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter6 Using BTS Measurements 0005 Measurements Table 6 5 DQoS Measurements Measurement Learning the Measurement Types W Description rapid count could mean a potential problem in the system DQOS_GATE_CLOSE_RX DQOS Gate Open messages received by the reporting BTS DQOS_GATE_DELETE _ACK_RX DQOS Gate Delete Ack messages received by the reporting BTS DQOS_GATE_DELETE _TX DQOS Gate Delete messages sent from the reporting BTS DQOS_GATE_DELETE_ERR_RX DQOS Gate Delete Err messages received by the reporting BTS DQOS_GATE_INFO_ACK_RX DQOS Gate Info Ack messages received by the reporting BTS DQOS_GATE_INFO_ERR_RX DQOS Gate Info Err messages received by the reporting BTS DQOS_GATE_INFO_TX DQOS Gate Info messages sent from the reporting BTS DQOS_GATE_OPEN_RX DQOS Gate Open messages received by the reporting BTS DQOS GATE SET ACK RX DQOS Gate Set Ack messages received by the reporting BTS DQOS GATE SET ERR RX DQOS Gate Set Err messages received by the reporting BTS DQOS GATE SET TX DQOS Gate Set messages sent from the reporting BTS SIP Measurements This table lists measurements for the Session Initiation Protocol SIP These are common to several reporting types SIM AIN SVC POTS MISC and SIA Table 6 6 Sess
276. the cookie time expired on the reporting sctp association SCTP STALE COOKIE ERR RX Times an SCTP peer received a valid cookie that had expired on the reporting 5 association SCTP ULP QUEUE Upper layer process datagrams queued to be transmitted on the reporting 5 association SCTP ULP READY Received datagrams that are ready to be sent to upper layer processes on the reporting sctp association SCTP ULP RX Received upper layer process datagrams on the reporting sctp association SCTP ULP TX ULP datagrams sent on the reporting sctp association SCTP UNKNOWN CHUNK TYPE datagrams with an unknown chunk type received on the reporting sctp association SCTP UNKNOWN INIT PARAM INIT datagrams with an unknown parameter received on the reporting sctp association gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 0L 16000 07 Chapter6 Using BTS Measurements Learning the Measurement Types W Table 6 22 SCTP Measurements continued Measurement Description rapid count could mean a potential problem in the system SCTP_UNRECOG_CHUNK_ERR_RX Times an SCTP peer reported that it received a chunk that it could not understand on the reporting sctp association SCTP UNRECOG PARAM ERR RX Times an SCTP peer reported that it received an INIT ACK containing one or more parameters unrecognized on the reporting sctp association SC
277. the reporting FS POTS_CFU_ACT_ATTMP Call Forward Unconditional activation attempts on the reporting FS POTS_CFU_ACT_REFUSED Call Forward Unconditional activation attempts refused on the reporting FS POTS_CFU_ACT_SECOND Call Forward Unconditional second activation attempts on the reporting FS POTS_CFU_DEACT_ATTMP Call Forward Unconditional deactivation attempts on the reporting FS POTS_CFU_FORWARD_ FAIL Call Forward Unconditional service instances that failed on the reporting FS POTS_CFU_FORWARD_SUCC Call Forward Unconditional service instances that succeeded on the reporting FS POTS_CFU_INTERROG_ATTMP Call Forward Unconditional interrogation attempts on the reporting FS POTS_CHD_ANSWER Call Hold service instance attempts resulting in reconnection on the reporting FS POTS_CHD_ATTMP Call Hold service instance attempts on the reporting FS POTS_CHD_NOT_ANSWER Call Hold service instance attempts not reconnected on the reporting FS POTS_CHD_REJECT_INTERACT Call Hold service instance attempts rejected due to feature interactions on the reporting FS POTS_CHD_REJECT_NO_RSRC Call Hold service instance attempts rejected due to a lack of available resources on the reporting FS POTS_CIDS_ATTMP Calling Identity Delivery attempts made on the reporting FS POTS_CIDSS_ATTMP Calling Identity Delivery Suppression attempts made on the reporting FS
278. the reporting FS SCCP TOTAL UDATA TX Unit data sent on the reporting FS SCCP UNEQUIP USER FAIL Routing errors due to an unequipped user on the reporting FS SCCP UNKNOWN FAIL Routing errors due to an unknown reason on the reporting FS SCCP USAP TOTAL CLASS 0 RX Class 0 messages received on the reporting FS SCCP USAP TOTAL CLASS 0 TX Class 0 messages sent on the reporting FS SCCP USAP TOTAL CLASS RX Class 1 messages received on the reporting FS SCCP USAP TOTAL CLASS TX Class 1 messages sent on the reporting FS Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x EN OL 16000 07 1 Chapter6 Using BTS Measurements Learning the Measurement Types TCAP Protocol Measurements Table 6 19 TCAP Measurements Measurement Description rapid count could mean a potential problem in the system TCAP ENCODE TX Incorrect component encoding errors sent by the reporting FS TCAP INVOKE LIMIT PROB TX Resource limitation invoke problems sent by the reporting FS TCAP_ TRANS PORT PERM REL TX Transaction portion permission to release problems sent by the reporting FS TCAP ABORT IND RX Abort indication messages received on the reporting FS TCAP ABORT MSG RX Abort messages received on the reporting FS TCAP ABORT MSG TX Abort messages sent by the reporting FS TCAP ACT INVOCATIONS Active invocations on the report
279. ting the BTS BE Scheduling Commands Table 4 6 Scheduling Commands continued Task Sample Command Viewing scheduled show scheduled command recurrence HOURLY key values 720 commands Changing scheduled change scheduled command commands id 3871788758088233209 recurrence MINUTE on_minute 19 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 1 CHAPTER Managing External Resources Revised February 18 2010 OL 16000 07 Introduction This chapter tells you how to manage external resources provisioned on the BTS using administrative ADM commands External resources have two service states e Administrative State the BTS user provisions for the resource link e Operational Physical condition of the resource link or the resource The two types of service states are independent of each other for example A user places an MGW link in service its administrative state is ADMIN_INS But that link between the BTS and MGW is lost The MGW link s operational state is MGW_STATUS_DOWN A query of the MGW returns both the administrative state and operational state Viewing BTS System Wide Status BTSSTAT runs on any BTS host Any valid UNIX user can enter bt sstat from a UNIX shell to initiate it This command returns the following for all BTS components Component id e Side e Host name e Version e Replication status e Redundancy status To run BTSSTA
280. tions and Maintenance Guide Release 6 0 x a Chapter2 Managing BTS Users and Commands Using EMS gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Solaris OS Security and BTShard Package The following UNIX accounts are to be LOCKED but not removed from the system uucp nuucp nobody listen and any other Cisco support accounts not used in the normal course of field operation Services managed by root are the only accounts allowed to utilize one of these identities This is the default behavior Modifications to the Solaris kernel parameters were made to close potential breeches in the OS These types of security precautions are most often geared toward denial of service attacks These types of attacks create situations that degrade the performance of a system and as a result prohibit the critical applications from delivering the service they are designed to provide The TCP protocol uses random initial sequence numbers All failed login attempts are logged The following users are not allowed direct FTP access to the machine root daemon bin sys adm nobody and noaccess A root user cannot telnet directly to the machine Direct root user access is granted to the console only A user who wants to access the root account must use the su command from a nonprivileged account The break key lt STOP gt lt A gt on the keyboard is disabled IP_FORWARD_DIRECTED_BROADCASTS tThis opti
281. tus Failure e Subscriber database was not found in shared memory Component is already in the requested state control Graceful mode only this appears when a command is executed and operation is INS going OSS or INS going MAINT A required resource is not available For example The MGW for a subscriber is down the subscriber cannot be added An associated resource of the database cannot be found An assigned resource is not valid supported For example a subscriber is assigned to a PBX and the PBX is not supported gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x 0L 16000 07 Chapter 5 Managing External Resources Table 5 6 Command Entered Managing Subscriber Terminations Understanding Subscriber Command Responses continued Command Response Possible Conditions Any failure Found no failure subscriber category invalid entity unequipped in initial state unknown failure reason s Subscriber s cannot be found subscriber s state change and pending No termination s found in MGW Fail while in termination table Administration state invalid operational state invalid Failed to allocate IPC message s failed to dispatch IPC message s Entity in desired state Not allow subscriber to reset Change to out of service state required Subscriber commands Failure Cisco BTS 10200 Softswitch Operations and Maintenance Guid
282. ueries the SS7 circuit or group of circuits status A range of CICs can be specified to a maximum of 24 Both remote and local trunk states are displayed in the results Test 5 SS7 CVT Test tests to ensure that each end of the circuit has sufficient and consistent information for using the circuit in call connections CLLI names are included Test 6 SS7 CIC Audit returns status of CICs Test 0 ALL performs tests 1 through 6 ISDN trunks diag isdn trunk termination test 1 tgn id 17 cic 1 1 Tests if MGCP has access to the ISDN termination 2 Tests if there is a path to the device ping 3 Performs tests 1 and 2 CAS trunks diag cas trunk termination tgn id 64 cic 1 test 1 1 Tests if MGCP has access to the CAS termination 2 Tests if there is a path to the device ping 3 Performs tests 1 and 2 Announcement trunks diag annc trunk termination test 1 tgn id 13 cic 1 1 Tests if MGCP has access to the ANC termination 2 Tests if there is a path to the device ping 3 Performs tests 1 and 2 Table 5 3 Valid Normal Trunk Termination States State Token ADMIN STATE OPER STATE STATIC STATE DYNAMIC STATE UNEQP UNEQP ANY UEQP IDLE MANUALLY OOS OOS ANY LBLK IDLE MANUALLY MAIN MAINT IDLE LBLK IDLE gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter5 Managing External Resources Managing Trunk Groups and Trunks W
283. ully qualified domain name of the external archive server Verify that login to the external archive server is successful and that no prompts for username or password are issued Run enableLAF in EMS platform directories i e opt ems bin and opt bdms bin Repeat Steps 1 8 for the secondary EMS primary CA and secondary CA In CA the platform directories are opt OptiCall CAxxx bin opt OptiCall FSPTCyyy bin opt OptiCall FSAINzzz bin Note Billing has a similar mechanism steps to SFTP their Call Detail Blocks CDB files to an external machine If the LAF and Billing use the same target machine then in both EMS perform Steps 1 7 only once You must still run Step 8 to enable LAF And you must still run Steps 1 9 in CA nodes gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 Chapter 3 Monitoring and Backing Up the BTS Adding Static Routes Step 1 Step 2 Step 3 Moving Core Files Mi To add static routes to all Cisco BTS 10200 systems perform the following steps From the shell or window of the primary call agent change directory to opt utils cd opt utils Edit S96StaticRoutes using an editor Add the subnet of NTP server DNS server external archive server and any other machine to the file which user wants to have access to Cisco BTS 10200 system in the following format route add net destination network network gateway Note Ste
284. up the EMS BDMS 3 19 Backing up the EMS Database 3 20 Using FTP to Setup File Transfer 3 21 Using SFTP to Setup File Transfer 3 22 Archiving Your Database 3 24 Examining Heap Usage 3 25 Checking the DNS Server 3 25 Log Archive Facility LAF 3 26 Secure Transfer of Files 3 26 Other Capabilities 3 27 Provisioning LAF 3 27 Enabling LAF Process 3 27 Setup Non Interactive SSH Login to External Archive Server 3 28 gi Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 06 CHAPTER 4 CHAPTER 5 CHAPTER 6 LAF Alarm Information 3 29 Moving Core Files 3 29 Operating the BTS 4 1 Introduction 4 1 Managing Subscribers 4 2 Viewing Calls 4 6 Using Status and Control Commands 4 7 Using Show and Change Commmands 4 9 Using ERAC Commands 4 9 Managing Transactions 4 12 Scheduling Commands 4 13 Limitations 4 13 Managing External Resources 5 1 Introduction 5 1 Viewing BTS System Wide Status 5 1 Managing Trunk Groups and Trunks 5 3 Managing Subscriber Terminations 5 12 Managing Gateways 5 16 Managing Other External Resources 5 18 Learning External Resource Dependencies 5 20 GigE Support 5 28 Prerequisites 5 28 Provisioning the GigE Interface 5 28 Using BTS Measurements 6 1 Introduction 6 1 Using Measurements 6 1 Learning the Measurement Types 6 2 ISDN Measurements 6 2 Call Processing Measurements 6 5 MGCP Adapter Measurements 6 12 DOoS Measurements 6 13 SIP Meas
285. urement for failure is not incremented as this includes just an outbound call This counter does not include the follwoing types of SIP calls Abandon User busy No answer e In the case of an H 323 trunk this is incremented for each Outgoing Setup sent on a trunk that failed when not associated with a H 323 subscriber TRKGRP_OUTBOUND_SUCC Number of established outbound calls on a SIP trunk TRKGRP_OUTG_ATTMP Times the system tries to access any trunk for an outbound call within the reporting trunk group e In the case of a SIP trunk this is incremented for each received SetupReq request for a SIP trunk In the case of an H 323 trunk this is incremented for each Outgoing Setup sent on a trunk when not associated with a H 323 subscriber TRKGRP_OUTG_BUSY_TRK Summation CCS based of trunk circuits within the reporting trunk group marked as busy with originating calls taken every 100 seconds during the interval This is not incremented for SIP or H323 trunk groups TRKGRP_OUTG_CALL_ABDN Number of outgoing abandoned SIP trunk calls at the reporting call agent For SIP trunks only TRKGRP_OUTG_CALL_NOT_A NS Number of outgoing SIP trunk calls not answered by a called party For SIP trunks only TRKGRP_OUTG_END_USR_BU SY Number of SIP trunk calls not completed because the called party was busy For SIP trunks only TRKGRP_OUTG_USAGE Summation CCS based of trunk circuits wit
286. urements 6 13 Service Interaction Manager Measurements 6 16 POTS Local FS Measurements 6 16 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x Contents OL 16000 06 Contents POTS Application Server Measurements 6 22 POTS Miscellaneous FS Measurements 6 22 POTS Class of Service FS Measurements 6 24 POTS Screen List Editing FS Measurements 6 25 POTS Customer Originated Trace FS Measurements 6 25 POTS Automatic Callback Recall and Call Return Measurements 6 26 POTS Limited Call Duration Prepaid Postpaid with RADIUS Interface to AAA Measurements 6 28 POTS Call Forwarding Combination Measurements 6 28 AIN Services FS Measurements 6 29 SCCP Protocol Measurements 6 31 TCAP Protocol Measurements 6 33 SUA Measurements 6 37 M3UA Protocol Measurements 6 39 SCTP Measurements 6 41 IUA Measurements 6 44 ISUP Measurements 6 46 ISUP ANSI Measurements 6 52 ISUP France Measurements 6 55 ISUP Poland Measurements 6 55 ISUP ITU China Measurements 6 55 ISUP ITU Mexico Measurements 6 58 ISUP ITU HongKong Measurements 6 60 Audit Measurements 6 62 SIP Interface Adapter Measurements 6 62 Call Detail Block Measurements 6 64 Event Messaging Measurements 6 66 Dynamic QoS Measurements 6 66 PCMM Measurements 6 67 SNMP Protocol Measurements 6 67 Trunk Group Usage Measurements 6 68 Announcement Measurements 6 71 H 323 Protocol Measurements 6 71 Call Tools Measurements 6 75 AIN Tools Measurements 6 75 PCT Too
287. urn errors received on the reporting FS TCAP INCORRECT PARAM RE TX Incorrect parameters on return errors sent by the reporting FS TCAP INCORRECT PARAM RR RX Incorrect parameters on return results received on the reporting FS TCAP INCORRECT PARAM RR TX Incorrect parameters on return results sent by the reporting FS TCAP INCORRECT PARAM RX Incorrect parameters received on the reporting FS TCAP INCORRECT PARAM TX Incorrect parameters sent by the reporting FS TCAP INCORRECT TRANS PORT R Incorrect transaction portions received on the reporting FS X TCAP INCORRECT TRANS PORT T Incorrect transaction portions sent by the reporting FS X TCAP INIT REL RX Initiating releases received on the reporting FS TCAP INIT REL TX Initiating releases sent by the reporting FS TCAP INVOKE COMP RX Invoke components received on the reporting FS TCAP INVOKE COMP TX Invoke components sent by the reporting FS TCAP INVOKE RSCR LIMIT Resource limitation invoke problems received on the reporting FS PROB RX TCAP MISSING DIALOG PORT RX Missing dialog portions received on the reporting FS TCAP MISSING DIALOG PORT TX Missing dialog portions sent by the reporting FS TCAP NO PERMISS CONVERS RX Conversation without permission messages received on the reporting FS TCAP NO PERMISS CONVERS TX Conversation without permission messages sent by the reporting FS TCAP NO PERMISS QUERY RX Query without per
288. using SNMPGET SNMPWALK from the Manager using the read community and port 13230 For example to get the system up time enter the following command snmpwalk c public p 13230 prica07 system The output appears as given below system sysDescr 0 Sun SNMP Agent system sysObjectID 0 OID enterprises 42 2 1 1 system sysUpTime 0 Timeticks 279199168 32 days 7 33 11 68 system sysContact 0 System administrator system sysName 0 prica07 system sysLocation 0 System administrators office system sysServices 0 72 OL 16000 07 Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x jg Chapter7 Using the BTS SNMP Agent Enabling NMS to Query Poll Solaris SNMP Agent Cisco BTS 10200 Softswitch Operations and Maintenance Guide Release 6 0 x OL 16000 07 1 APPENDIX A Feature Tones Revised February 18 2010 OL 16000 07 Introduction This appendix explains special tones the BTS supports for subscriber and operator features The BTS supports these tones by sending MGCP messages to the gateways Tones per Feature Table A 1 Feature Tones Feature Tone Condition s That Initiate Tone AC ALERTING PATTERN 3 ACR No tone ACRA CONFIRMATION TONE Anonymous call rejection ACR was successfully activated or ACRD deactivated by subscriber actions REORDER TONE ACR was not successfully activated or deactivated by subscriber actions AR ALERTING PATTERN 3 BLV OI

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