Cisco Systems 4.0(1) User's Manual
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1. AIT cisco Port Utilization Guide for Cisco Unified Customer Voice Portal Release 4 0 1 April 2007 Americas Headquarters Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0833 WS THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California Berkeley UCB as part of UCBs public domain version of the UNIX operating system All rights reserved Copyright A 1981 Regents of the University of California NOTWITHSTANDING ANY OTHER WARRANTY HEREIN ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS CISCO AND THE ABOVE NAMED SUPPLIERS DISCLAIM ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITAT2. ION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES CCVP the Cisco Logo and the Cisco Square Bridge logo are trademarks of Cisco Systems Inc Changing the Way We Work Live Play and Learn is a service mark of Cisco Systems Inc and Access Registrar Aironet BPX Catalyst CCDA CCDP CCIE CCIP CCNA CCNP CCSP Cisco the Cisco Certified Internetwork Expert logo Cisco IOS Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Cisco Unity Enterprise Solver EtherChannel EtherFast EtherSwitch Fast Step Follow Me Browsing FormShare GigaDrive GigaStack HomeLink Internet Quotient IOS IP TV iQ Expertise the iQ logo iQ Net Readiness Scorecard Quick Study LightStream Linksys MeetingPlace MGX Networking Academy Network Registrar Packet PIX ProConnect RateMUX ScriptShare SlideCast SMARTnet StackWise The Fastest Way to Increase Your Internet Quotient and TransPath are registered trademarks of Cisco Systems Inc and or its affiliates in the United States and certain other countries All other tr
3. TCP 5700 CVP SNMP CVP SNMP Forwarder services Forwarder AIX only subsystem local requests from CVP SNMP subsystem Port Utilization Guide for C isco Unified Customer Voice Portal Release 4 0 1 5 Chapter 1 Cisco Unified CVP Port Utilization Cisco Unified Customer Voice Portal Port Utilization NodeAgent Application Server Server or Server Protocol Port Remote Remote Device Notes Application Protocol Protocol Port CVP SNMP SubAgent UDP CVP SNMP CVP SNMP SubAgent services Windows only 5517 5519 5521 5523 5525 subsystem local requests from CVP SNMP subsystem CVP SNMP UDP CVP SNMP CVP SNMP subsystem services subsystem 5516 5518 5520 5522 5524 SubAgent local requests from CVP SNMP SubAgent CVP SNMP Server UDP 8161 CVP SNMP AIX only Forwarder CVP SNMP Server TCP 32000 32999 first JVM instance CVP SNMP Server Java Service Java Service Wrapper available launched by Wrapper will no longer accept AIX only wrapper connections after the first JVM instance is connected CVP ICM Subsystem TCP 5000 IPCC Enterprise Between CVP ICM Subsystem VRU CTI Call Server and IPCC ICM IVR Enterprise ICM VRU PG Port message interface is configurable Web Server HTTP TCP 80 Voice Browsers Voice browsers fetches media and External VXML files from media server Port is configurable IBM Informix TCP 1526 CVP Reporting Database Connecti
4. TP Admin communicate with each other through HTTP Admin on port 8008 CVP OPSConsole TCP 9000 Web Browser Web based interface for HTTP configuring CVP components CVP OPSConsole TCP 9443 Web Browser Web based interface for HTTPS configuring CVP components with SSL CVP OPSConsole TCP 9005 Local machine Port restricted to local access only CVP OPSConsole TCP 9009 AJP 1 3 Connector CVP Resource TCP 21 Content Services Only opened by Resource Manager FTP Server Switch Manager residing on the same machine as the CVP OPSConsole CVP Resource TCP 2099 CVP OPSConsole JMX communication from Manager OPSConsole to CVP Resource Manager on remote device CVP Resource TCP 32000 32999 first JVM instance CVP Resource Manager Service Manager Java Service available launched by Wrapper will no longer accept Wrapper wrapper connections after the first JVM instance is connected MRCP TCP 554 VXML gateway MRCP session between gateway voice browser and MRCP server This is the signaling path the media path uses RTP RTP UDP 16384 32767 UDP Voice Media 16384 32767 H323 H225 RAS UDP 1719 H 323 applications Gatekeeper H225 RAS like H 323 Gateway and H 323 terminals H323 H225 TCP 1720 H 323 applications H 225 signaling services like H 323 Gateway and H 323 terminals H323 H245 TCP ephemeral H 323 applications H 245 signaling services for like H 323 establishing voice video and Gateway and data H 323 terminals CVP SNMP
5. ademarks mentioned in this document or Website are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company O609R Any Internet Protocol IP addresses used in this document are not intended to be actual addresses Any examples command display output and figures included in the document are shown for illustrative purposes only Any use of actual IP addresses in illustrative content is unintentional and coincidental Copyright 2007 Cisco Systems Inc All rights reserved Chapter 1 Cisco Unified CVP Port Utilization This document describes the ports used in Release 4 0 of the Cisco Unified Customer Voice Portal CVP software This document is intended primarily for network administrators Port listings are presented in a table format Where applicable formulas are used so that you can calculate the ports beyond instance 0 Warning The information this document provides is based on default configuration settings If you are working in a live network ensure that you understand the components installed and the associated ports in use Note The Microsoft Windows 2003 Server default ephemeral port range 1025 5000 may cause difficulties A greater ephemeral port range for example 49152 65534 the ephemeral port range for Microsoft Windows based MCS platforms is recommended This section contains the following topics e Port Utilizat
6. co Unified Customer Voice Portal Release 4 0 Table 1 Cisco Unified Customer Voice Portal Port Utilization Server or Server Protocol Port Remote Remote Device Notes Application Protocol Protocol Port Cisco Unified Customer Voice Portal CVP Messaging Layer TCP 23000 28000 First CVP Subsystem CVP Message Bus available communications CVP SIP Subsystem UDP 5060 SIP endpoints Listen port for incoming SIP SIP Proxy Server requests Port is configurable Gateway Cisco Call TCP 5060 Manager SIP Session Initiation Protocol CVP VXMLServer TCP 7000 IOS VXML VXML over HTTP HTTP gateways Calls sessions answered on port 7000 by HTTP server which relays request to WAS on local system port 9080 CVP VXML Server TCP 7005 Local machine Port restricted to local access with Tomcat only CVP VXML Server TCP 7009 AJP 1 3 Connector with Tomcat CVP IVR Subsystem TCP 8000 Voice Browsers VXML over HTTP HTTP CVP IVR Subsystem TCP 8005 Local machine Port restricted to local access HTTP only Port Utilization Guide for Cisco Uni ied Customer Voice Portal Release 4 0 1 4 Chapter 1 Cisco Unified CVP Port Utilization Cisco Unified Customer Voice Portal Port Utilization Server or Server Protocol Port Remote Remote Device Notes Application Protocol Protocol Port CVP IVR Subsystem TCP 8008 WAS and HTTP Server HT
7. ion Table Column Definitions page 3 e Cisco Unified Customer Voice Portal Port Utilization page 4 Port Utilization Table Column Definitions The columns in the Port Utilization tables in this document describe the following e Server or Application Protocol A value representing the Server or Application and where applicable the open or proprietary application protocol e Server Protocol Port Port Utilization Guide for Cisco Unified Customer Voice Portal Release 4 0 1 3 Chapter 1 Cisco Unified CVP Port Utilization Cisco Unified Customer Voice Portal Port Utilization An identifier for the TCP or UDP port that the Server or application is listening on along with the IP address for incoming connection requests when acting as a server Remote Protocol Port The identifier for the TCP or UDP port that the remote service or application is listening on along with the IP address for incoming connection requests when acting as the server Remote Device The remote application or device making a connection to the server or service specified by the protocol or listening on the remote protocol port Note The source port the local application or service uses to connect to a remote device s destination port is not specified because it is always dynamically assigned by the Operating System In most cases this port is assigned randomly above TCP UDP 1024 Cisco Unified Customer Voice Portal Port Utilization For Cis
8. on Subsystem IBM Informix Storage TCP 7939 7942 TCP 111 IBM Informix Storage Manager Manager Services IBM WAS Console TCP 9043 9060 Cisco Support Tools Support Tools TCP 39100 39101 Support Tools Support Tools Node Agent services requests from the Support Tools Application Server HTTPS Support Tools Server TCP 8188 Web Browser Support Tools Server services HTTP HTTP requests from web browser Support Tools Server TCP 8189 Web Browser Support Tools Server services HTTPS requests from web browser Network Management and Remote Administration Port Utilization Guide for Cisco Unified Customer Voice Portal Release 4 0 1 6 Chapter 1 Cisco Unified CVP Port Utilization Cisco Unified Customer Voice Portal Port Utilization Server or Server Protocol Port Remote Remote Device Notes Application Protocol Protocol Port SNMP Master Agent UDP 161 SNMP SNMP Master Agent listens for Management requests from remote SNMP Application management application and sends reponses via UDP port 161 SNMP Master Agent TCP 7161 Local SNMP SNMP Master A gent listens for subagents TCP connections from local SNMP subagents SNMP Trap UDP 162 SNMP Master SNMP Master Agent sends Agent SNMP traps to SNMP management application Syslog UDP 514 Syslog protocol provides a transport to allow a machine to send event notification messages across IP network to e
9. vent message collectors Port is configurable SSH TCP 22 Port 22 for those who use SSH instead of telnet on AIX Telnet TCP 23 RDP TCP 3389 TerminalServices pcAnywhere TCP 5631 UDP 5632 VNC TCP 5900 TCP 5800 Windows Authentication and Remote Administration Ports For more information see Service overview and network port requirements for the Windows Server system Microsoft Knowledge Base Article Q832017 RPC TCP 135 NetBIOS Session TCP 139 NetBIOS TCP 137 NameResolution UDP 137 Port Utilization Guide for Cisco Unified Customer Voice Portal Release 4 0 1 7 Chapter 1 Cisco Unified CVP Port Utilization Cisco Unified Customer Voice Portal Port Utilization Server or Server Protocol Port Remote Remote Device Notes Application Protocol Protocol Port NetBIOS UDP 138 Netlogon Browsing SMB TCP 445 Microsoft CIFS UDP 445 DNS TCP 53 UDP 53 NTP UDP 123 Port Utilization Guide for Cisco Unified Customer Voice Portal Release 4 0 1 8
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