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Carrier TC-NAC01 Owner's Manual
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1. and the longer warranty period shown will be apply 2 Where a product is installed in a newly constructed home the date of installation is the date the homeowner purchased the home from the builder 3 If the date of original installation cannot be verified then the warranty period begins ninety 90 days from the date of product manufacture as indicated by the model and serial number Proof of purchase may be required at time of service 4 The remainder of the first five years of warranty is freely transferable without registration 5 Product must be installed properly and by a licensed HVAC technician 6 The warranty applies only to products remaining in their original installation location 7 Installation use care and maintenance must be normal and in accordance with instructions contained in the Installation Instructions Owner s Manual and Company s service information 8 Defective parts must be returned to the distributor through a registered servicing dealer for credit LIMITATIONS OF WARRANTIES ALL IMPLIED WARRANTIES AND OR CONDITIONS INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE OR PURPOSE ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY SOME STATES OR THERMOSTAT LIMITED WARRANTY PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS SO THE ABOVE MAY NOT APPLY TO YOU THE EXPRESS WARRANTIES MADE IN THIS WARRANTY ARE EXCLUSIVE AN
2. see fan auto on the display bd 9 OPERATING THE THERMOSTAT Using emergency heat heat pump systems only Emergency heat is useful when the automatic auxiliary heat system can t keep up with demand Systems with heat pumps use auxiliary heat when it s too cold outside for the heat pump to heat the house without help The display indicator for this is aux heat on If the heat pump compressor that works with auxiliary heat fails or if the heat pump isn t working at all you can turn on the emergency heat for that extra help You ll know there s a problem if the house can t seem to get warm when it s very cold outside You want to avoid using emergency heat though because it s the most expensive option And of course if you suspect a problem with your heat pump call your heating and cooling dealer immediately Here s how to set your thermostat to use emergency heat 1 Press the mode button repeatedly until you see Em heat in the upper left of the display e 2 To turn off emergency heat press the mode button again O to select heat cool or auto OPERATING THE THERMOSTAT Installing or replacing the batteries You can install batteries in your thermostat so that if the power goes out the display will still show the indoor temperature In some situations batteries are also the power source Then two AA batteries should last about one year When the batteries have lost about one third of their power a battery icon ap
3. BLE OF CONTENTS WHAT IF The battery icon is displayed Aux heat on is displayed heat pump systems only Em heat is displayed heat pump systems only There is a power outage You get a system error message COMMON TERMS AND WHERE TO FIND THEM Auto changeover Auxiliary heat heat pump systems only ta RIETI BUTTON IDENTIFICATION mode O 0 fan e fan actual temp auto cool fan ont setat 0 Or BUTTON IDENTIFICATION a FAN MODE UP DOWN Selects whether the fan operates continuously on or only when needed for heating or cooling auto Selects whether thermostat is set for heating cooling emergency heat heat pump system only auto heat and cool as needed or off Increases the temperature or adjusts the screen selection up when setting advanced features Decreases the temperature or adjusts the screen selection down when setting advanced features ON SCREEN INDICATORS actual temp DIA cool DIO setat 66606 ON SCREEN INDICATORS 1 10 Fan mode on or auto System is in auxiliary supplemental mode Current temperature Thermostat mode is either off or using emergency heat Fahrenheit Keypad is locked no padlock means unlocked Celsius Battery strength in
4. CIAL DAMAGE OF ANY NATURE WHATSOEVER Some states or provinces do not allow the exclusion of incidental or consequential damages so the above limitation may not apply to you This Warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province 49004DP133 08 2011 NOTES PAGE NOTES PAGE Copyright 2012 Carrier Corp 7310 W Morris St Indianapolis IN 46231 Edition Date 05 12 Catalog No OM TCNHP 05CA Replaces 04 Manufacturer reserves the right to change at any time specifications and designs without notice and without obligations
5. D MAY NOT BE ALTERED ENLARGED OR CHANGED BY ANY DISTRIBUTOR DEALER OR OTHER PERSON WHATSOEVER THIS WARRANTY DOES NOT COVER 1 Labor or other costs incurred for diagnosing repairing removing installing shipping servicing or handling of either defective parts or replacement parts or new units 2 Any product purchased over the Internet 3 Normal maintenance as outlined in the installation and servicing instructions or Owner s Manual including filter cleaning and or replacement and lubrication 4 Failure damage or repairs due to faulty installation misapplication abuse improper servicing unauthorized alteration or improper operation 5 Failure to start due to voltage conditions blown fuses open circuit breakers or damages due to the inadequacy or interruption of electrical service 6 Failure or damage due to floods winds fires lightning accidents corrosive environments rust etc or other conditions beyond the control of Company 7 Parts not supplied or designated by Company or damages resulting from their use 8 Products installed outside the U S A or its territories and Canada 9 Electricity or fuel costs or increases in electricity or fuel costs from any reason whatsoever including additional or unusual use of supplemental electric heat 10 Any cost to replace refill or dispose of refrigerant including the cost of refrigerant 11 ANY SPECIAL INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMER
6. TC NHP TC NAC Comfort Series Non Programmable Thermostat Carrier turn to the experts HH Owner s Manual YOU WILL LOVE THIS THERMOSTAT This Comfort non programmable thermostat is an easy to use model that provides the most sought after features for keeping your home comfortable And with a slim profile it is designed to be as smart and smart looking as any of the other electronics in your home Let this manual show you how easy it is to enjoy the newest experience in home comfort Po Designed and Assembled in the U S A NOTE Read the entire instruction manual before starting the installation TABLE OF CONTENTS BUTTON IDENTIFICATION II 4 ON SCREEN INDICATORS sss 6 OPERATING THE THERMOSTAT Setting the temperatures for heating and cooling 8 Usine the edes ie eet ai a deln dci ds a 9 Using emergency heat heat pump systems only 10 Installing or replacing the batteries 11 Using the thermostat to turn the heating and cooling system off 14 Auto changeover 14 ADVANCED OPTIONS Advanced options display codes chart 15 Changing from Fahrenheit to Celsius 16 Turning on the continuous backlighting 17 Keypad lockout momia Ide a ced ae ls ah tee 18 Unlocking the Keypad un Bes a 19 TA
7. aux heat on When it is displayed it means the system has determined that it s too cold outside for your heat pump to heat the house without help so it s getting help from the electric heaters This hap pens automatically Em heat is displayed heat pump systems only Em heat is the display term for emergency heat and applies only to the heat pump version You have to turn on emergency heat manually it doesn t happen automatically so if you see Em heat on the display it means somebody has turned it on WHATIF There is a power outage If you lose electricity and have batteries installed the thermostat will continue to display the indoor temperature because it has a battery backup power source This means that even though your heating and cooling system doesn t work you will still be able to monitor your home s temperature You get a system error message Here are the possible system error messages and what they mean The room air sensor reports that the room air temperature is above 150 or below 50 E4 The memory has failed and the thermostat will return to the default factory settings Call your heating and cooling dealer COMMON TERMS AND WHERE TO FIND THEM Auto changeover isse 200 c ng e sa meskes cide page 14 This feature automatically switches your system from heating to cooling or from cooling to heating whenever necessary Auxiliary heat heat pump systems only pag
8. dicator Selected cooling set point on indicates system is in cooling mode Second stage of cooling is active OPERATING THE THERMOSTAT Setting the temperatures for heating and cooling Your thermostat is installed with the heating set at 68 F and the cooling set at 72 F You can use these or change them so your home is as warm or as cool as you would like it to be These steps will hold the temperature where you set it 1 To change the heating temperature press the mode but ton on the left until the screen says heat the display until you reach the desired temperature 3 To change the cooling temperature press the mode but ton on the left until the screen says cool 2 Press the up or down button located on the right side of 4 Press the up or down button located on the right side of the display until you reach the desired temperature OPERATING THE THERMOSTAT Using the fan When the fan is on it helps distribute air throughout your home for a more even temperature in all spaces You can set the thermostat so that the fan runs only during your heating and cooling cycles auto mode or to run continuously The thermostat is set at the factory to run automatically as needed Here s how to change the setting so it runs continuously 1 Press the fan button on the left The display message will change from auto fan to fan on 2 To return the fan to auto mode press the fan button 9 a again You will
9. e 10 Most heat pump systems can t heat a home sufficiently when it gets very cold outside so they use a supplemental heating source called auxiliary heat The system knows when to use this help and does so automatically If it s using auxiliary heat the display will show aux heat on You have no control over the auxiliary heat function Backlighting 2 2 11 rn nier cs page 17 Backlighting illuminates your display when you push a button Emergency heat heat pump systems only page 10 You can manually set the thermostat to use emergency heat but it is the most expensive option If it s using emergency heat the display will show Em heat Mode leisen page 14 This term refers to the type of operation your system is performing The options are heat cool emergency heat auto and off THERMOSTAT LIMITED WARRANTY CARRIER CORPORATION turn to the experts fF Limited Warranty for Thermostats FOR WARRANTY SERVICE OR REPAIR Contact the installer or a Carrier dealer You may be able to find the installer s name on the equipment or in your Owner s Packet You can also find a Carrier dealer online at www carrier com For help contact Carrier Corporation Consumer Relations P O Box 4808 Syracuse New York 13221 Phone 1 800 227 7437 PRODUCT REGISTRATION You can register your product online at www carrier com Model Number Serial Number Date of Installation Installed by Name of Owner Address
10. of Installation Carrier Corporation hereinafter Company warrants this product against failure due to defect in materials or workmanship under normal use and maintenance as follows All warranty periods begin on the date of original installation If a part fails due to defect during the applicable warranty period Company will provide a new or remanufactured part at Company s option to replace the failed defective part at no charge for the part Alternatively and at its option the Company will provide a credit in the amount of the then factory selling price for a new equivalent part toward the retail purchase price of a new Company product Except as otherwise stated herein those are Company s exclusive obligations under this warranty for a product failure This limited warranty is subject to all provisions conditions limitations and exclusions listed below and on the reverse if any of this document THERMOSTAT LIMITED WARRANTY OWNER OCCUPIED RESIDENTIAL APPLICATIONS This warranty is to the original purchasing owner and is transferable only to the extent and as stated in the Warranty Conditions and below The warranty period in years depending on the part and the claimant is as shown in the chart below Ted Warranty Yeu Product Original Owner Subsequent Owner TP TC TB Thermostats 10 or 5 f properly registered within 90 days otherwise 5 years except in California and Quebec and other jurisdiction
11. of the thermostat with the lip on the wall bracket You will feel the slot fit over the lip OPERATING THE THERMOSTAT 9 With the bottom of the thermostat attached to the bottom of the wall bracket bring the thermostat back to the wall Line up the latch at the top of the thermostat with 0 the corresponding lip on the wall bracket 10 Lightly push the thermostat toward the wall When the latch and lip are lined up properly you will hear the thermostat snap into place 11 Close the door OPERATING THE THERMOSTAT Using the thermostat to turn the heating and cooling system off To use the thermostat to turn the heating and cooling system m off press the mode button on the left repeatedly until the a display shows off in the upper left i Auto changeover The thermostat uses one of five modes heat cool Em heat heat pump version only auto and off When the mode selection is auto the thermostat is in auto changeover mode This allows the system to switch from heating to cooling or from cooling to heating to maintain the temperatures you ve set It does this automatically ADVANCED OPTIONS Advanced options display codes chart You can customize a few features of your thermostat This chart shows which features you can change and the codes associated with them The codes will be shown on the display when you follow the instructions Feature Configuration Code Change Indication Fahrenheit to Celsius ForC ke
12. pears on the display Two thirds of it will be black As the batteries get weaker the icon goes down to one black bar and then none When the icon is empty you will begin to lose thermostat functions when it is battery powered When the batteries are completely dead you won t be able to use the thermostat When using batteries for power we recommend that you replace the batteries at the one bar level with two AA alkaline batteries They re in the back of the thermostat so you ll have to remove it from the wall Y Here s how to both install and replace batteries 1 Locate the latch at the top of the thermostat It s at the center of the top rim OPERATING THE THERMOSTAT 2 Press it down This will disconnect the thermostat from the top of the wall plate YW 3 Remove the thermostat from the wall bracket com 4 pletely by bringing it slightly toward you and lifting it up and off the lip on the lower edge of the wall bracket 4 Set the thermostat face down on a flat surface You will see the batteries in the lower right corner 0 5 Remove and discard the old batteries 6 Install new batteries by matching the plus and minus ends of the batteries with the plus and minus indicat ors you ll see outside the two white battery shapes in the space where the batteries sit 7 Snap the batteries into place 8 Put the thermostat back on the wall bracket by lining up the slot on the bottom edge of the back
13. s that prohibit warranty benefits conditioned on registration registra tion is not required to obtain longer warranty periods See Warranty Conditions below Applies only to Thermostats Active electronic finished good accessories such as the op tional ExP module have different warranty terms See product for details OTHER RESIDENTIAL APPLICATIONS Apartments Rental Properties etc The warranty period is five 5 years The warranty is to the original owner only and is not transferable OTHER APPLICATIONS The warranty is one 1 year on all such applications The warranty is to the original owner only and is not transferable LEGAL REMEDIES The owner must notify the Company in writing by certified or registered letter to Carrier Corporation Warranty Claims P O Box 4808 Syracuse New York 13221 of any defect or complaint with the product stating the defect or complaint and a specific request for repair replacement or other correction of the product under warranty mailed at least thirty 30 days before pursuing any legal rights or remedies THERMOSTAT LIMITED WARRANTY WARRANTY CONDITIONS 1 To obtain the longer warranty periods as shown in the table under original owner for the original purchaser the product must be properly registered at www carrier com within ninety 90 days of original installation In jurisdictions where warranty terms conditioned on registration are prohibited by law registration is not required
14. ure or make any other changes by pressing buttons Keypad lockout is not activated when the thermostat is installed Here s how to activate it 1 Press and hold the mode button for about three e o seconds The display will show U7 and the letter F in o S the center 2 Press the mode button until the display shows U3 and Of 3 Press the up or down button on the right to change it O e from Of to On You will also see a padlock which indic ates the keypad is locked 4 Press the fan button on the left to exit this screen ol lo e ADVANCED OPTIONS Unlocking the keypad Here s how to temporarily unlock the keypad 1 Press and hold the up and down buttons on the right simultaneously for about five seconds 2 The padlock icon will disappear This means the keypad is unlocked and can be used The keypad will revert back to the locked state after you ve stopped pushing buttons for two minutes WHATIF The battery icon is displayed The battery icon appears on the display only when the battery starts to lose power Replace it when one third of the icon is black If your thermostat is battery powered and you wait until the icon is just a silhouette with no black bars you will slowly lose thermostat functions until it doesn t work at all Aux heat on is displayed heat pump systems only Aux heat on is auxiliary heat It applies only to the heat pump version If it is on you will see
15. ypad lockout U3 Of On padlock ADVANCED OPTIONS Changing from Fahrenheit to Celsius Your thermostat is preset to display the temperature in degrees Fahrenheit You can change this to Celsius 1 Press and hold the mode button for about three seconds The display will show Uf and the letter F in the center 2 Press the up or down button on the right to change it from F Fahrenheit to C Celsius 3 Press the fan button on the left to exit this screen ADVANCED OPTIONS Turning on the continuous backlighting The thermostat display lights up for a few seconds after you press any button This is backlighting It will go dark after a few seconds If the thermostat is powered by electricity it is possible to have a constant low level amount of backlighting until you press any button which increases the lighting temporarily Here s how to turn on the constant backlight when your thermostat is powered by electricity 1 Press and hold the mode button for about three seconds i The display will show U7 and the letter F in the center 9 2 Press the mode button twice The display will show U2 and Off of je 3 Press the up or down button on the right to change it O from Off to On 4 Press the fan button on the left to exit this screen ADVANCED OPTIONS Keypad lockout The keypad lockout feature lets you lock the thermostat so nobody can change the temperat
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